124 jobs found in Hounslow

We are recruiting for a Human Resources Specialist for our client who is located around the Heathrow area. This is a full time, on site role for this medium sized company who specialise in eCommerce logistics with a focus on customer satisfaction and operational excellence You will handle day-to-day HR operations, including developing and implementing HR policies, managing employee benefits, and overseeing personnel management. Additional responsibilities include supporting recruitment, onboarding, and fostering a positive work environment by ensuring compliance with employment regulations and policies. Qualifications Proficiency in Human Resources (HR) and HR Management Strong knowledge of HR Policies and Employee Benefits administration Experience with Personnel Management and fostering employee engagement Excellent organizational and problem-solving skills Understanding of employment law and regulations is a plus Bachelor's degree in Human Resources, Business Administration, or a related field preferred

An exciting opportunity has arisen for an HGV Diagnostic Technician to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a HGV Diagnostic Technician, you will be responsible for diagnosing, servicing, and repairing HGVs to ensure vehicles meet manufacturer standards. This full-time permanent role offers a basic salary of up to £42,000, OTE £60,000 and benefits. You will be responsible for Interpret work orders by establishing the agreed work; if unclear, communicate with the service team for accuracy. Complete all tasks requested on the work order and report any additional defects or deficiencies to the Workshop Controller. Accurately record all work completed and required on job cards, following all necessary processes. Ensure timely completion of services and supporting documentation. Maintain up-to-date technical knowledge of the company s dealership brands. Complete online training within agreed timescales. Ensure all special tools are returned after use; report any breakages or defects immediately to the Workshop Controller. Comply with all statutory requirements, company policies, and standard procedures. What we are looking for Previously worked as a HGV Mechanic, HGV Technician, Diagnostic Technician, Commercial Vehicle Technician or in a similar role. Have Level 3 qualification. Experienced in servicing and repairing commercial vehicles Ideally have time served experience of 5 years as technician Strong diagnostic and fault-finding capability Competent with computers to complete job records and access online resources Basic written and verbal English skills Split shift (alternating weeks): Shift 1: Mon-Fri, 06:00-14:30 Shift 2: Mon-Fri, 14:00-22:30 What s on offer Competitive salary Productivity bonus Overtime opportunities, including weekends 30 days annual leave including bank holidays, with additional loyalty leave Career development through manufacturer training and certifications Employer pension contributions Employee accident policy Tool insurance PPE/uniform provided Free annual MOT (Class IV) Mental health support and family-friendly policies Employee referral scheme Cycle to work scheme This is a fantastic opportunity for an experienced HGV Technician to join a supportive and ambitious team. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

A leading recruitment agency is seeking a Sales & Marketing Director for a new kitchen division in North West London. This key role involves shaping the sales strategy, launching a flagship showroom, and leading B2C sales teams. The successful candidate will have a strong record in sales leadership within high-end retail, and will drive significant sales growth. This position offers strategic autonomy and the potential for earnings exceeding £100,000, along with long-term growth opportunities.

NEW Vacancy: Buying Manager (Media Category) Annual Salary: up to £65k per annum DOE Location: London, UK Job Type: Full-time (onsite) Join a leading global vehicle brand with a technology-driven strategy and a commitment to continuous innovation. We are looking for a Buying Manager or Procurement Manager (Indirect Categories) to lead the development and execution of integrated media buying strategies across various channels. This role is ideal for someone with a strong background in media buying within the automotive or similar industries, who is adept at managing large-scale campaigns and driving ROI. Day-to-day of the role: Oversee and manage relationships with external media agencies, ensuring alignment with internal stakeholders across brand, product, and retail marketing teams.Lead the development and execution of integrated media buying strategies across TV, digital, OOH, print, radio, and emerging media channels. Negotiate media rates, placements, and sponsorship deals to maximize efficiency, value, and effectiveness. Conduct in-depth audience analysis and market research to guide data-driven, targeted media investments. Prepare comprehensive post-buy analyses, highlighting performance insights, effectiveness, and actionable recommendations for future initiatives. Lead the development and execution of integrated media buying strategies across TV, digital, OOH, print, radio, and emerging media channels. Continuously monitor, optimize, and report on media campaign performance, leveraging real-time analytics and post-campaign evaluations to drive improvements. Manage and track substantial media budgets, ensuring expenditures stay within agreed limits while maximizing campaign ROI. Maintain compliance with industry standards, brand guidelines, and regulatory requirements, including SOX compliance. Stay ahead of evolving media trends, emerging technologies, and innovative channel opportunities within the UK automotive market. Collaborate closely with senior management to inform strategic media investment decisions and contribute to quarterly business reviews and executive-level presentations. Required Skills & Qualifications: 5+ years' experience in media buying, preferably within automotive, FMCG, or agency settings. Demonstrated expertise managing large-scale, multi-channel media campaigns with proven results. In-depth knowledge of the UK media landscape, consumer behaviour insights, and competitor benchmarking. Proficiency with media planning/buying platforms and analytical tools (e.g., Nielsen, Kantar, AdIntel, Google Ads, Meta, DV360). Exceptional negotiation and agency/vendor management capabilities. Strong analytical skills with a demonstrated ability to measure, report, and optimize media performance effectively. Proven experience in budget management, financial compliance, and ROI-driven campaign execution. Ability to multitask, maintain attention to detail, and deliver results under tight deadlines. Automotive industry experience highly desirable. Benefits: Competitive salary. Opportunity to work in a dynamic and innovative environment. Chance to be part of a team that values creativity and initiative. Apply now if interested!

Job Title: Air Export Coordinator Hours: 4 on 4 off or Monday to Friday, 9:00 - 17:30 Contract: Temp to Perm Salary: £30,000 - £35,000 (DOE) We are currently recruiting an Air Export Coordinator on behalf of our client. The successful candidate will be responsible for managing the end to end Air Logistics process for customers, including customs clearance, delivery arrangements, and invoicing, while ensuring high levels of customer service and building strong, long term client relationships. Main Duties Develop strong, collaborative relationships with customers by prioritising their needs and delivering exceptional customer service. Work efficiently to meet operational deadlines. Complete customs entries accurately and in a timely manner. Process Air Waybills (AWBs). Prepare and issue customer invoices. Liaise with customers regarding bookings and collections. Arrange bookings with carriers. Manage communications between customers and suppliers. Maintain accurate records through data entry into internal systems. Key Skills & Experience Previous experience in exports or freight forwarding. Strong customer service and communication skills. Good attention to detail with accurate data entry skills. Ability to work in a fast-paced environment and meet deadlines. If you have export experience and are looking for your next opportunity, we would love to hear from you. Apply now!

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Supply Chain As Head of Product for Supply Chain, you'll be responsible for setting direction and leading the delivery of digital products that support supply chain planning, execution and operational resilience across British Airways. This is a senior, hands on product leadership role. You will work closely with engineering, operations and commercial teams, staying close to delivery, tooling and data to ensure products are practical, scalable and delivering measurable outcomes in live operational environments. What you'll do Own the product vision, strategy and roadmap for Supply Chain products Lead and develop product teams responsible for supply chain systems and capabilities Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure product decisions are grounded in operational reality, data and system constraints Balance strategic direction with hands on involvement in prioritisation and delivery Drive alignment across operations, engineering, finance and commercial stakeholders Ensure products support resilience, efficiency, cost control and performance outcomes Manage dependencies, risks and trade offs across a complex product landscape Measure product success through clear outcomes and performance metrics Continuously improve products through iteration, learning and stakeholder feedback What you'll bring to British Airways Strong hands on experience leading digital products in complex operational or supply chain environments Practical understanding of how supply chain systems, data and tooling operate in real world settings Confidence working closely with engineers and delivery teams on solution detail Ability to balance long term product strategy with near term delivery demands Strong stakeholder management and influencing capability Analytical mindset with a focus on outcomes, performance and value Calm, resilient leadership style suited to complex operational contexts Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products supporting supply chain, operations or engineering domains Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Cyber Product Owner - Identity & Access Management (IAM) As Cyber Product Owner for Identity & Access Management (IAM), you'll play a critical role in ensuring British Airways' authentication and access platforms deliver secure, efficient and user friendly experiences for colleagues and customers. This is a hands on product role. You'll be expected to bring deep practical experience of IAM tooling and the ability to engage confidently on how identity platforms are designed, configured, implemented and operated in real environments. This role requires more than strategy or governance - you'll need to know your tools and how they work in practice. What you'll do Provide technical cyber leadership across BA's IAM products, including platforms such as Active Directory, Entra ID and multi factor authentication Own the product vision, strategy and roadmaps for IAM, translating business and security needs into clear outcomes and measurable KPIs Work hands on with IAM capabilities , validating implementation approaches, guiding configuration decisions and shaping how tools are used in production Assess, implement and promote IAM features that strengthen security, improve user experience and drive adoption Create and maintain IAM reference architectures, design patterns and technical guidance Lead cyber and security reviews to ensure consistency, quality and alignment to BA security principles Act as a subject matter expert on IAM, supporting delivery assurance and wider cyber initiatives Engage with stakeholders to understand operational pain points and continuously improve authentication and authorisation journeys Develop and maintain an up to date threat model and risk view of the IAM landscape What you'll bring to British Airways Strong hands on experience with enterprise IAM tooling - you can demonstrate practical knowledge of how identity platforms are configured, operated and improved, not just managed at a high level Deep understanding of identity, authentication and access management Ability to explain complex IAM and security topics clearly to technical and non technical audiences Experience translating security requirements into deliverable product changes A structured, analytical approach with confidence balancing security, usability and delivery Proactive, pragmatic mindset with a focus on continuous improvement and operational resilience Your experience Proven experience delivering and operating IAM products in a large or complex environment Strong practical experience with identity platforms such as Active Directory and Entra ID, including authentication Experience defining IAM strategies and roadmaps and working closely with engineers and suppliers to deliver them Track record of improving security posture while enabling business outcomes Cybersecurity qualifications or certifications are desirable What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Execution As Head of Product for Execution, you'll be responsible for leading the delivery of complex digital products from strategy through to live operation, ensuring plans translate into real outcomes on the ground. This is a senior, hands on product leadership role. You will work closely with engineering, delivery and operational teams, staying close to product tooling, delivery cadence and execution detail to ensure products are delivered predictably, safely and at pace. What you'll do Own the product execution strategy, ensuring roadmaps are delivered effectively and at scale Lead and develop product teams focused on delivery, execution and operational outcomes Work day to day with engineering and delivery teams to shape solutions and unblock progress Ensure product plans are realistic, sequenced and aligned to delivery capacity Manage delivery risks, dependencies and trade offs across a complex portfolio Use delivery metrics, tooling and insight to monitor progress and drive improvement Align stakeholders across product, technology and operations to maintain momentum Ensure products are operationally ready, supported and delivering intended value Drive continuous improvement in execution through better ways of working and tooling What you'll bring to British Airways Strong hands on experience leading product delivery and execution in complex environments Practical understanding of how digital products move from idea through build to live service Confidence working closely with engineers, delivery leads and operational teams Ability to balance strategic direction with detailed execution oversight Strong delivery focus with a bias for action and accountability Excellent stakeholder management and influencing skills Calm, resilient leadership style suited to fast paced delivery environments Your experience Proven experience as a Head of Product or senior product leader with execution accountability Experience delivering large scale digital products in operational or technology led environments Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of improving delivery predictability and outcomes Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Product, Planning As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. This is a senior, hands on product leadership role. You will work closely with engineering, analytics and operational teams, staying close to planning tools, data and delivery detail to ensure products are practical, scalable and delivering real decision making value in live environments. What you'll do Own the product vision, strategy and roadmap for planning related products Lead and develop product teams delivering planning capabilities and systems Work closely with engineering and delivery teams to shape solutions and guide implementation Ensure planning products are grounded in operational reality, data and system constraints Balance long term planning strategy with near term delivery and execution priorities Align stakeholders across operations, engineering, finance and network teams Manage delivery risks, dependencies and trade offs across complex planning landscapes Use product metrics, insight and tooling to track outcomes and drive improvement Ensure products support resilience, performance and effective decision making Drive continuous improvement through iteration, learning and feedback What you'll bring to British Airways Strong hands on experience leading digital products in planning or operational domains Practical understanding of planning systems, data flows and decision support tooling Confidence working closely with engineers, analysts and delivery teams on solution detail Ability to balance strategic leadership with detailed delivery involvement Strong stakeholder engagement and influencing capability Analytical, outcome focused mindset Calm, resilient leadership style suited to complex planning environments Your experience Proven experience as a Head of Product or senior product leader Experience delivering digital products that support planning, forecasting or operations Experience working in agile, product led organisations Hands on experience with product and delivery tooling Track record of delivering measurable improvements at scale Experience working in large, complex organisations is advantageous What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Cyber Delivery Assurance Lead As Cyber Delivery Assurance Lead, you'll act as the British Airways cyber representative embedded within product delivery teams, ensuring cyber risk is actively managed and security controls are designed, implemented and operating effectively across programmes and products. This is a hands on cyber assurance role. You'll be expected to bring strong practical experience of applying cyber security controls, assessing real systems and architectures, and working directly with delivery teams to embed security by design - not simply reviewing documentation or providing high level guidance. Reporting to the Head of Cyber & IT Risk, you'll work closely with BA Tech Delivery teams, the BA Cyber Team and the IAG Cyber Security Office to ensure solutions meet BA's risk appetite and regulatory obligations. What you'll do Provide delivery assurance to ensure programmes and products operate within BA's cyber risk appetite Work hands on with delivery teams to embed security by design and ensure appropriate cyber controls are implemented and operating effectively Interpret and apply cyber security policies, standards and guidelines across product releases and ongoing maintenance Conduct threat and risk assessments across varied technology stacks and define proportionate mitigating controls Provide authoritative advice on the practical application of security controls, legislation and regulatory requirements Act as the cyber point of contact for programmes and products, supporting secure delivery end to end Engage proactively with the IAG Cyber Security Office assurance and architecture functions to ensure consistency and best practice Identify, manage and report cyber risks and exceptions throughout the product lifecycle Support cyber governance forums and provide clear, accurate updates on security deliverables Promote cyber risk awareness and support security awareness initiatives across the organisation What you'll bring to British Airways Strong hands on cyber security experience, with the ability to assess real systems and influence secure design and delivery decisions Broad technical understanding of cyber security controls across multiple technology domains Confidence working directly with engineers, architects and delivery teams to resolve security issues pragmatically Ability to balance standards compliance with practical delivery constraints Excellent stakeholder management skills, with experience influencing at senior levels Calm, resilient approach in fast paced and changing environments Clear, positive communicator who can explain cyber risk and controls effectively Your experience Proven experience providing cyber security assurance or secure delivery support in complex environments Demonstrable experience performing threat and risk assessments and defining mitigating controls Experience working in regulated environments with strong cyber and compliance requirements Knowledge of cyber security frameworks and regulatory requirements such as NIST, PCI DSS, GDPR and NIS Experience in agile delivery environments is advantageous Relevant cyber security qualifications (e.g. CISSP, ISO27001 Lead Implementer, SANS GIAC or equivalent) desirable What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Gateway clerk required for our client based around Heathrow. This is a shift role 4 on 4 off days and nights Salary £30-33 plus shift pay of around £4k plus overtime Duties Include: Production & preparation of LHR Gateway paperwork and all related requirements for Exports. HMC control requirements to enable exports Liaise with airlines and UK branches CAA security protocols and processes •Achieve personal and operational targets and report any problems that may affect performance i.e. prepare paperwork for customs and airlines or monitor inbound/outbound flights •Ensure shipment procedures are followed according to operational procedures and highlight any concerns to line manager i.e. generate manifests •Maintain accurate data on company systems •Request materials and services needed to achieve targets. •Contribute to safety and hygiene standards •IT Generalist knowledge - Windows, Word, Excel •Prime function to ensure the accurate completion of Export documentation. •Ability to pick up systems quickly • Matching Export Records for export customs using the NES system . •Good communicator •Team Player •Security "Regulated Agent" training preferred but not essential as it will be given subject to relative references • Cargowise system knowledge preferred but not essential •Analytical skills an advantage

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Group Head of Engineering Decision Intelligence This is a senior leadership role within Operations Delivery Intelligence, accountable for leading the delivery of Engineering Decision Intelligence across British Airways. You will be responsible for ensuring the right tools, technology, data platforms and processes are in place to optimise decision making across Engineering teams. This is a hands on leadership role, with accountability for turning strategy into production ready analytics, optimisation and software solutions that materially improve engineering performance. What you'll do Lead and develop large, high performing delivery teams providing engineering decision intelligence capabilities Own the product strategy, delivery and solution architecture for core engineering decision intelligence systems Deliver production ready AI, optimisation software and decision support tools across engineering planning horizons Drive step change improvements in operational performance, productivity, cost efficiency and customer outcomes Design and deliver modern data platforms and products, creating a single source of truth and consistent optimisation logic Make trade offs across competing KPIs explicit and influence outcomes across multiple directorates Drive continuous improvement through automation, digitalisation and modern delivery practices Embed analytics led decision making and integrated operations into engineering ways of working Work directly with senior stakeholders to align delivery with business strategy and priorities What you'll bring to British Airways Strong hands on experience leading digital, data and analytics driven delivery in complex engineering or operational environments Practical understanding of how analytics, optimisation and software solutions are built, deployed and operated in production Confidence engaging on product strategy, delivery and architectural decisions Exceptional influencing and relationship building capability at senior leadership level Strong delivery focus with the ability to balance immediate operational needs with long term strategy Calm, resilient leadership style suited to complex, high pressure environments Ability to translate complex analytical and technical concepts into clear, actionable decisions Your experience Deep knowledge of airline engineering operations and the drivers of performance Experience optimising across airline engineering or operational departments Direct experience delivering production ready decision support software Strong working knowledge of airline technology and operational systems Experience leading large product and delivery teams in an agile environment Proven ability to manage complex portfolios with many parallel initiatives Track record of driving large scale change and continuous improvement What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Group Head of Operations & Networks Delivery Intelligence As Group Head of Operations & Networks Delivery Intelligence, you will lead the delivery of advanced operational and network intelligence capabilities across British Airways' Operations and Networks & Alliances directorates. This is a senior, delivery focused role with significant hands on accountability. You will be responsible for ensuring the right tools, technology, data platforms and processes are in place to optimise decision making, improve operational performance and enable large scale digital and analytical transformation. You will lead large, multi disciplinary delivery teams and work directly with senior stakeholders to turn strategy into production ready software, AI driven optimisation and measurable operational outcomes. What you'll do Lead and develop high performing delivery teams providing tools, technology and processes that optimise performance across Operations and Networks Own the product strategy, delivery and solution architecture for core systems upgrades and replacements across multiple directorates Drive step change improvements in operational performance, productivity, cost efficiency and customer outcomes through better decision making Deliver production ready AI, optimisation software and data platforms supporting long term planning through to day of operations disruption Design and deliver next generation data platforms and products, creating a single source of truth and consistent optimisation logic Make explicit trade offs across competing KPIs and influence outcomes across multiple operational teams Drive continuous improvement through automation, digitalisation and modern delivery practices Lead culture and mindset change to embed integrated operations and analytics driven decision making Work hands on with senior leaders, product teams and technical specialists to ensure delivery is on time, on budget and aligned to strategy What you'll bring to British Airways Strong hands on experience leading digital, data and analytics driven transformation in complex operational environments Practical understanding of how advanced analytics, optimisation and AI models are built, deployed and operated in production Proven ability to work closely with product, engineering and data teams on real delivery challenges Exceptional influencing and relationship building capability at senior leadership level Strong delivery focus with the ability to balance short term performance with long term strategic outcomes Calm, measured leadership style with the resilience to manage complexity and competing priorities Ability to translate complex analytical and technical concepts into clear, actionable decisions Your experience Strong knowledge of airline operations and the drivers of operational and network performance Experience optimising performance across multiple airline operational departments Direct experience building and delivering production ready software for airline decision making Strong working knowledge of airline technology and operational systems Experience leading large product and delivery teams in an agile environment Proven ability to manage complex portfolios with multiple initiatives running in parallel Track record of driving process improvement and large scale change What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Head of Engineering Integrated Optimisation This role will lead the Integrated Optimisation vision within Engineering, overseeing the delivery of digital software and optimisation capabilities that enable a step change in engineering decision making and operational performance. This is a senior, hands on leadership role. You will be accountable for shaping and delivering optimisation tools, data platforms and engineering led decision support, working closely with engineers, developers and data scientists. You will be expected to understand the technical detail, challenge solutions constructively and guide delivery based on real engineering constraints and opportunities. What you'll do Lead the shaping, prioritisation and delivery of the Integrated Optimisation roadmap for Engineering Act as the single point of contact for Engineering across BA and IAG for integrated optimisation initiatives Lead and develop high performing, delivery focused teams using agile techniques where appropriate Oversee the delivery of new digital software and optimisation capabilities across engineering planning horizons Inform and prioritise development based on technical architecture, process flows, constraints and business needs Work closely with data and analytics teams to ensure delivery is data led and technically robust Conduct technical reviews with developers and engineering teams, providing practical challenge and guidance Own integrated optimisation capex and opex funding within agreed business plans Build strong relationships with operational teams and trade unions, connecting optimisation outcomes to real world engineering activity Represent Engineering across wider BA and IAG transformation and technology programmes Ensure optimisation activity aligns to key operational metrics and drives improved decision making across Engineering What you'll bring to British Airways Strong hands on experience leading engineering led digital and optimisation delivery in complex operational environments Practical understanding of optimisation algorithms, data requirements and software delivery Confidence engaging with developers, engineers and data scientists on technical detail Ability to balance deep technical understanding with big picture strategic leadership Strong delivery focus with the ability to prioritise effectively across competing demands Calm, resilient leadership style suited to complex, high pressure environments Clear, confident communicator able to engage frontline colleagues through to senior leadership Your experience Experience leading the delivery of digital and optimisation solutions in engineering or operational environments Strong knowledge of airline engineering operations and drivers of performance Experience working in product led, agile delivery environments Hands on experience with coding and optimisation work, including leading and reviewing developer output Coding experience in Python, with the ability to review code and provide technical feedback Proven stakeholder engagement experience, including presenting complex information at senior levels Track record of delivering change at scale and driving measurable operational outcomes What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role Cyber Compliance Analyst This role sits within British Airways' Digital directorate, as part of the Cyber Compliance function. The team plays a critical role in identifying, assessing and managing BA's Cyber Safety and Security Cyber compliance programmes across the airline, ensuring our systems, data and operations remain secure in an increasingly complex threat landscape. In a safety-critical, highly regulated global airline, effective cyber compliance is essential to maintaining operational resilience, protecting customer trust and safeguarding the British Airways brand. The Cyber Compliance team supports senior decision-making, enables assurance on our key cyber controls such as identity managment, and ensures cyber compliance considerations are embedded into how the airline operates and evolves every day. What you'll do Gather and maintain current evidence set to support compliance requirements (PCI DSS, SWIFT) and NIST maturity scoring for British Airways. Interpret security controls accurately with regard to system security posture, including configuration of systems with regard to technical security Developing a thorough understanding of each of the relevant regulations that the business needs to adhere to. Monitor, track and report results of assessments and effective implementation of mitigation plans. Work closely with cross-functional teams (Internal & External Audit, IAG Tech, Cyber Assurance Leads) to support other Cyber compliance Activities. Develop, maintain and present reports, KPIs, and Dashboards. Develop and enhance our Identity Governance practices. Facilitate audit activity and evidence collection for critical identity services. Proactive involvement in creating awareness of Compliance programs across British Airways. Help build a more compliance and risk-aware culture. Management of ISMS (Information Security Management Systems) What you'll bring to British Airways: Strong team working capabilities and can-do approach. Strong stakeholder management skills Ability to rationalise and present compliance data to stakeholders to enable decision making Ability to work to deadlines, prioritise tasks Excellent communication and interpersonal skills. Proactive investigator, working collaboratively and constructively with multiple stakeholders to gather evidence. Your experience: Experience of leading PCI maintenance programmes is highly desired for this role Experience of identity governance and assurance using AWS IAM, Entra and Sailpoint is highly desired for this role. Experience working in aviation, safety-critical or critical national infrastructure environments is highly desirable Relevant cyber compliance qualifications and/or certifications What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain

Maintenance Engineer (Food / Beverage / FMCG) Location: Hounslow Salary: 40,000 - 45,000 (DOE) Contract: Full-time, Permanent Shifts: Shifts may start as early as 06:00 and finish as late as 22:30 (8h 30min shifts). Are you a skilled Maintenance Engineer looking to join a fast-paced, high-performing team? We're recruiting for a Multi-Skilled Maintenance Engineer to support our busy food production facility in Hounslow. This is a hands-on role where you'll be essential in maintaining equipment reliability, reducing downtime, and driving continuous improvement across manufacturing and packaging operations. What You'll Be Doing Carrying out planned preventative maintenance (PPM) and reactive maintenance on production and packaging machinery Diagnosing and repairing mechanical, electrical, hydraulic, pneumatic, and plumbing faults promptly and safely Supporting process optimisation and OEE (Overall Equipment Effectiveness) improvement projects Working closely with Production and Quality teams to meet operational targets Accurately recording maintenance activities and equipment downtime via the CMMS system Ensuring compliance with all food safety, hygiene, and health & safety regulations at all times What We're Looking For Time-served Engineer or equivalent qualification (HNC/HND/NVQ Level 3 in Mechanical, Electrical, or Multi-Skilled Engineering) Proven experience in a fast-moving, semi-automated manufacturing environment (food, beverage, FMCG preferred) Strong mechanical knowledge with solid electrical fault-finding capabilities and experience working with PLC-controlled equipment Ability to work effectively within a continental shift pattern Excellent diagnostic skills, problem-solving ability, and communication skills Knowledge of DAF plant operations Gas safety certification 17th/18th Edition (if electrically biased) Understanding of Lean Manufacturing and Continuous Improvement principles

Sales & Marketing Director - Kitchen Division Location: North West London Package: Highly competitive basic + commission (OTE £100,000+), dependent on proven sales growth performance Our client is an established and highly successful furniture manufacturer with a reputation for quality, craftsmanship and commercial performance. As part of their continued growth, they are launching an ambitious kitchen division and seeking an exceptional Sales & Marketing Director to lead this exciting expansion. This is a rare opportunity for a commercially driven industry professional to build, shape and scale a kitchen brand - from strategic vision through to showroom launch, B2C leadership and B2B market development. The Opportunity You will take full ownership of the kitchen division's sales and marketing strategy, developing a clear roadmap for sustainable growth across retail and trade channels. Key Responsibilities Key responsibilities will include: Proposing and delivering a comprehensive sales and marketing strategy Creating and managing a structured marketing calendar and campaign plan Planning and launching a new 270 sq. metre flagship showroom in North West London Recruiting, leading and performance-managing a B2C sales team Forecasting revenue and agreeing growth targets with the board Driving B2B sales across multiple channels including developers, contractors and trade partners Developing and implementing a future franchise model and expansion strategy Establishing KPI frameworks, reporting structures and performance metrics This is both a strategic and hands-on leadership role suited to someone who thrives in growth environments and enjoys building high-performing teams. The Ideal Candidate We are seeking a proven Sales & Marketing leader who: Has held a senior sales/marketing leadership role within a high-end national kitchen retailer or franchise operation Demonstrates a strong track record of delivering measurable sales growth Has experience managing retail showrooms and B2C design-led sales teams Understands trade, contract and developer B2B opportunities Is commercially astute, data-driven and confident in forecasting and budgeting Has experience building or scaling franchise or multi-site operations (highly desirable) Is ambitious, entrepreneurial and motivated by performance-based reward Why Apply? Opportunity to build and lead a new kitchen division within a successful manufacturing business Strategic autonomy and direct board-level influence Strong earnings potential with OTE expected to exceed £100,000 Long-term growth opportunity including franchise development High-impact role with genuine career progression If you are a driven kitchen industry professional ready to shape a brand, lead from the front and deliver significant commercial growth, we would welcome your application. Apply in confidence with your CV and a brief overview of your sales growth achievements. How to Apply This position is being handled by Simon Acres Group LTD. To apply, please send your CV and a brief covering note to or contact Wendie Brown on . Simon Acres Group LTD is acting as the employment agency for this position.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Join Our Team as a Housing Support Assistant! Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Housing Support Assistant to be the friendly face and first point of contact at our centres. Your Role: Deliver exceptional customer service, providing information, advice, and support. Handle reception duties like managing calls, sorting post, logging repairs, and processing payments. Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks. Support residents, service users, and the public - whether listening, addressing concerns, or managing complaints. Why Join Us? Make a real impact in your community. Be part of a supportive, purpose-driven team. Help create a thriving, welcoming environment for all. Ready to make a difference? Apply now and be part of a mission to empower and inspire! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

An exciting opportunity has arisen for a Light Commercial Vehicle Technician to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Light Commercial Vehicle Technician , you will be diagnosing, servicing, and repairing commercial vehicles, covering engines, gearboxes, fuel systems, and routine maintenance. This full-time permanent role offers a basic salary of £39,000 - £40,000, OTE up to £46,700 - £49,000 and benefits. You Will Be Responsible For Completing diagnostic assessments and identifying mechanical faults accurately. Carrying out servicing, repairs, and component replacements on light commercial vehicles. Recording all work completed clearly and following manufacturer and company procedures. Ensuring vehicles are repaired efficiently, safely, and to a high standard. Maintaining up-to-date knowledge of industry developments and vehicle technology. Contributing to improved workshop processes and overall team efficiency. Building positive working relationships within the team and with customers. What We Are Looking For Previously worked as a Light Commercial Vehicle Technician, Commercial vehicle Technician, HGV Technician, HGV Mechanic, Truck Technician, van Technician or in a similar role. Have Level 2 or level 3 qualification. Experienced in servicing and repairing commercial vehicle Proven ability in diagnosing and repairing light commercial vehicles. Strong problem-solving skills and methodical approach to repairs. Basic computer literacy for completing work orders and accessing technical manuals. What s on Offer Competitive salary Productivity bonus Overtime opportunities, including weekends 30 days annual leave including bank holidays, with additional loyalty leave Career development through manufacturer training and certifications Employer pension contributions Employee accident policy Tool insurance PPE/uniform provided Free annual MOT (Class IV) Mental health support and family-friendly policies Employee referral scheme Cycle to work scheme This is an excellent opportunity to join a friendly, supportive workshop team with strong career development prospects. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Vehicle Fleet Maintenance Coordinator Location: Hayes / Tamworth / Caerphilly Salary: 35,000 - 40,000 Hours: 37 hours per week Employment Type: Full Time About the Role We are currently recruiting for a Vehicle Fleet Maintenance Coordinator to join a national service provider supporting a large operational vehicle fleet across the UK. This role plays a key part in ensuring the company's fleet remains compliant, operational, and cost efficient through effective maintenance scheduling and supplier coordination. The successful candidate will work closely with transport, operations, and external service providers to ensure all vehicles are maintained to the highest standards. Key Responsibilities Manage the scheduling of vehicle inspections, servicing, and MOTs Arrange maintenance and repair bookings with approved suppliers Process and manage vehicle defect reports raised by drivers Authorise maintenance, repairs, and servicing requests Monitor fleet maintenance budgets and ensure cost control Maintain accurate fleet records and compliance documentation Liaise with depots, drivers, and suppliers regarding vehicle availability Ensure vehicles meet legal and compliance requirements Candidate Requirements Previous experience in fleet maintenance, transport operations, or vehicle compliance Strong organisational and scheduling skills Experience coordinating maintenance or servicing schedules Ability to manage supplier relationships and authorise repair work Strong attention to detail with compliance documentation Experience working with fleet management systems is beneficial Desirable Experience Fleet administration or transport compliance Vehicle maintenance planning Experience within logistics, distribution, or service fleets What's on Offer Competitive salary Stable long-term opportunity within a national organisation Monday - Friday working pattern Opportunity to develop within transport or fleet management

You will be responsible for all operational aspects of human resources activities at our Heathrow Project including but not limited to the provision of IR/ER advice to management, preparation and ongoing review of workforce planning and staffing requirements, talent and development support and performance, talent and merit review process coordination. Responsibilities include, but are not limited to: Provide a full range of general HR support to employees, managers and various stakeholders. Undertake regular benchmarking and industry capability and salary analysis amongst Heathrow partners and affiliated companies. Promote a positive work environment, ensuring compliance with the Company policies and procedures and educating employees on these processes and procedures on a regular basis. Managing Human resource reporting and sox compliance. Support employees and managers throughout the entire employee life cycle by ensuring all HR process actions are successfully completed and managed in Workday. Collaborates with the different project teams and Company HR team frequently. Advise on HR related queries from managers, employees and external contacts and resolving as appropriate. Support the probationary and performance review processes. Support the employee life cycle including recruitment activities, onboarding and leavers. Provide HR data and reports such as headcount, joiners and leavers, illness/absences and overtime claims. Update the HR systems, ensuring that staff movements and changes are captured in a timely manner. Employee relations: manage disciplinary cases, grievance procedures and performance management; and providing support to the Head of HR Projects on any ER complex cases. Industrial relations: leading on supply chain audits, in line with the industry working rule agreements and client requirements. Support weekly payroll activities Support the Head of HR - Projects in all aspects of HR as required. Identify opportunities for innovation, continuous improvements and implementation of AI across our work and processes. Promoting company values in all dealings with other employees, clients, subcontractors and other external contacts. Ensure smooth implementation of global HR initiatives (supporting payroll migration, individual development programs etc.). Qualifications / Experience HR Advisory experience (essential) in an industrial, heavy industry or infrastructure sector. CIPD Level 5 qualification obtained or above. Comprehensive experience in dealing with employee relations matters. Competent and proven experience and capability in the use of Workday. Relevant Skills and Competencies Excellent interpersonal and communication skills, written and verbal Ability to build and maintain positive relationships within the team and across Ferrovial Highly motivated and professional attitude with visible, constructive self-awareness and emotional intelligence. Ability to maintain discretion and confidentiality at all times Ability to work under pressure to meet deadlines Excellent record keeping Strong organisation and time-management skills Attention to detail Familiar with all Microsoft packages Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Ferrovial Construction UK is an Equal Opportunities employer and as such treats applications equally and recruits purely based on skills and experience. Ferrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply.

Senior Micro Space Planner Lead, Influence & Shape Retail Space Strategy Our client is an international retailer looking for aRetail Micro Space Planner Supervisor to lead a talented team and drive commercially impactful micro space strategies across multiple retail categories In this role, you will be responsible for Be the micro space planner subject matter expert, relating to planing tolls and syst click apply for full job details

Damicor are recruiting for experienced Pipe Fitter's at Heathrow Airport to work on industrial/commercial projects . Due to the environment All Candidates must Hold the Following to be considered:- Hold a relevant CSCS Card and IPAF 3a & 3b Previous experience as a Pipe Fitter in a commercial/industrial setting Compliant to live and work in the UK Willing to obtain an Airside Pass Willing to apply for a DBS Check Rates are inline with JIB Rates - Basic Rates, Overtime and M&E Bonus. Minimum of 37.5 hours per week; once completed you will be entitled to the M&E supplement Bonus Scheme. Candidates will be joining Damicor on a PAYE Direct employment basis, this will include all benefits PAYE has to offer including; 32 days paid holiday (incl BH), private health care and life / accident insurance. Please apply via the advert or contact Katie Jaggers at (url removed) or (phone number removed) to find out more!

Job Title: Registered Manager Salary: £40,000 per annum Location: Hounslow About the role: The main purpose of this role is ensure that Healthvision meets all it's compliance obligations as specified by regulatory organisations, Contract Monitoring Officers at local councils and legal frameworks click apply for full job details

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

A Financial Planning & Analysis Manager is required to join a successful business based in Hounslow. This is an opportunity to join a fast-growing, international business with direct exposure to the senior leadership team and the CFO. Responsibilities: Ownership of budgeting and forecasting processes alongside the CFO Develop consistent forecasting and reporting framework across the business Improvement and ongoing delivery of Exec Team and Board review packs, including relevant analysis, commentary and non-financial KPIs Provide ad hoc support to CFO and business Finance Directors to analyse investment opportunities and key risks Proactively work with the business to develop and improve reporting and analysis, with a particular focus on margin analysis and product profitability Cash and working capital analysis and development of long-term forecast model Review, understand and challenge business performance as part of monthly performance cycle Producing new analysis on our performance across a range of variables Proposing and implementing improvements you identify to existing analysis, helping to make them robust and repeatable Working closely with Senior Management (including the CFO) and their direct reports on a day-to-day basis, using financial information to inform them on business performance or decisions Supporting with budgeting, forecasting and long-term strategic planning across the company Demonstrating aptitude for understanding numbers and making commercial recommendations from that information Robust commercial, trend and business analysis across customer, categories & products Requirements: Qualified ACCA / CIMA Experience in reporting and FP&A A proactive, collaborative character who demonstrates strong integrity and has the ability to apply best in class principles pragmatically based on business needs Strong systems, excel and data analysis capabilities - ideally with reporting tools such as PowerBI alongside strong excel skills Focus on continuous improvements, and enjoys solving problems By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.