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931 jobs found in City

High Net Worth Underwriter
Vitality Corporate Services Limited City, London
About The Role Team Underwriting & Claims Working Pattern - Remote/Home based or any of our Vitality offices (London, Bournemouth or Stockport). Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Expert Large-Case Underwriting Stakeholder Influence & Relationship Building Strategic Problem Solver What this role is all about: To implement VitalityLif click apply for full job details
Apr 13, 2026
Full time
About The Role Team Underwriting & Claims Working Pattern - Remote/Home based or any of our Vitality offices (London, Bournemouth or Stockport). Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Expert Large-Case Underwriting Stakeholder Influence & Relationship Building Strategic Problem Solver What this role is all about: To implement VitalityLif click apply for full job details
Gallagher
Cyber Actuary
Gallagher City, London
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
Apr 13, 2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
Claims Director
Systech Limited City, London
We are expanding our claims team in the UK and are seeking to hire highly qualified and established claims preparation and rebuttal specialist to join our stellar team. We have exciting opportunities available for a Claims Director with a proven ability to support contractors with managing claims on major projects click apply for full job details
Apr 13, 2026
Full time
We are expanding our claims team in the UK and are seeking to hire highly qualified and established claims preparation and rebuttal specialist to join our stellar team. We have exciting opportunities available for a Claims Director with a proven ability to support contractors with managing claims on major projects click apply for full job details
Acapella Recruitment Ltd
Store Manager - Retail - Swindon
Acapella Recruitment Ltd City, Swindon
Store Manager Our client is a leading menswear retailer, they have stores/concessions across the UK and have now been operating for over 75 years. The business is expanding further and they are currently seeking an experienced Store Manager for their menswear store based within Swindon Designer Outlet, Unit 103 Kemble Drive, Swindon, SN2 2DY. This is a superb opportunity to join a well-established yet ever-growing company, in a managerial position. A dynamic individual is sought and will be responsible for managing the store and team, organising staff rotas, sales and customer service, merchandising stock, plus use of till and card machine. Salary / Benefits: Along with a competitive basic salary, our client also offers: £35K OTE which includes excellent bonus and commission. Commission scheme is payable on team sales, not an individual target. 28 days holiday. Workplace pension scheme. Staff discount scheme Full training on all their stock. Hours: 40 hours per week between store opening times. (More hours may be required from time to time to cover staff shortages or busy periods etc.) To be considered for this opportunity you must have Managerial experience within a fashion retail environment. Great career prospects await the successful candidate! If this sounds like the opportunity for you, please apply ASAP. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html
Apr 13, 2026
Full time
Store Manager Our client is a leading menswear retailer, they have stores/concessions across the UK and have now been operating for over 75 years. The business is expanding further and they are currently seeking an experienced Store Manager for their menswear store based within Swindon Designer Outlet, Unit 103 Kemble Drive, Swindon, SN2 2DY. This is a superb opportunity to join a well-established yet ever-growing company, in a managerial position. A dynamic individual is sought and will be responsible for managing the store and team, organising staff rotas, sales and customer service, merchandising stock, plus use of till and card machine. Salary / Benefits: Along with a competitive basic salary, our client also offers: £35K OTE which includes excellent bonus and commission. Commission scheme is payable on team sales, not an individual target. 28 days holiday. Workplace pension scheme. Staff discount scheme Full training on all their stock. Hours: 40 hours per week between store opening times. (More hours may be required from time to time to cover staff shortages or busy periods etc.) To be considered for this opportunity you must have Managerial experience within a fashion retail environment. Great career prospects await the successful candidate! If this sounds like the opportunity for you, please apply ASAP. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html
Eden Brown Synergy
DDaT Commercial Lead
Eden Brown Synergy City, London
Eden Brown Synergy are working with a Central Government Department who are looking for a number of experienced Commercial/Procurement Leads with DDaT experience. The roles are for 6 months initially and paying 771.98 umbrella per day (inside IR35) PAYE options are available. The roles are hybrid (3 days a week in the office, 2 days at home) and you can be based in the London or Glasgow Office. The role The client is seeking experienced Commercial Category Leads to support the Head of Commercial (Data, Digital & AI) and drive high impact, compliant procurement across the Information & Digital Directorate (IDD). The postholders will lead complex, strategically significant commercial activity across digital, data and AI services ensuring robust alignment to IDD's new structure, product centred operating model and transformation priorities. You will deliver commercial arrangements that comply with the Public Contracts Regulations 2015 (PCR15) for legacy and in flight procurements, and with the Procurement Act 2023 (PR23) for new procurements, operating confidently within a dual regime environment and ensuring governance is adhered to throughout the commercial lifecycle. Key Responsibilities Category Strategy & Pipeline Development Lead the development of DDaT sub category strategies (e.g., AI solutions, Software, cloud services, data platforms, digital products), aligned with IDD strategy and business priorities. Build and maintain a forward plan of commercial activity, shaping demand with stakeholders and ensuring compliance with PR15 or PR23 as applicable. Translate IDD's product and service model into well structured commercial delivery routes, options appraisals, and risk based recommendations. Procurement Delivery (PCR15 & PR23) Lead end to end procurement activity under both PCR15 (for legacy frameworks and live procurements) and PR23 (for new procurements), ensuring fully compliant processes, transparent decision making, and audit ready documentation. Apply PR23 requirements including transparency notices, procurement objectives (value for money, public benefit, integrity, and information sharing), and new award procedures where relevant. Framework Management & Call Off Expertise Provide expert guidance on the use of Crown Commercial Service (CCS) frameworks, digital and technology frameworks (e.g., G Cloud, DSP, AI frameworks, DaaS), and bespoke sector frameworks. Lead compliant call offs under PCR15 governed frameworks and under PR23 aligned frameworks as they transition into the new regime. Advise on framework suitability, market engagement requirements, and innovation pathways including POCs, trial agreements, and emerging technology pilots. Stakeholder Influence & Governance Influence and advise senior leaders across IDD, d overseas networks on commercial strategy and risk. Engage with Cabinet Office, HMT, Ministers and cross government forums to align commercial decisions with wider government policies and controls. Present business cases (SOBC, OBC, FBC) and sourcing strategies at the appropriate governance boards. Commercial Leadership Build capability in PR23, digital category management, AI procurement considerations, and commercial assurance. Cross Government & Cross Functional Collaboration Work closely with Finance, H&S, Security, Legal, Data Governance, Architecture and Product Teams to ensure commercial solutions integrate with IDD's digital, data and AI strategies. Ensure consistency across categories and alignment with other Commercial Leads. Essential Skills & Experience Significant experience leading complex, high value procurements under PCR15 and/or PR23, ideally within digital, data, AI or technology categories. Proven ability to operate confidently in a dual regime procurement environment, including legacy frameworks and new PR23 obligations. Public sector experience, particularly within DDaT categories. Strong understanding of Government playbooks (Sourcing, Construction, Digital & Data). Expertise in CCS and other frameworks, call off procedures, mini competitions, direct awards and dynamic purchasing models. Experience procuring AI solutions, data platforms, SaaS, digital delivery services, cloud, and technology infrastructure. Strong commercial acumen, risk management skills, and experience developing sourcing strategies for complex markets. Demonstrable experience working in a matrix environment and influencing senior decision makers. Excellent communication, negotiation and stakeholder engagement skills. Please only apply for these roles if you are an experienced Commercial/Procurement Lead with DDaT experience. Please note you will need to hold SC/DV clearance for these roles. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Apr 13, 2026
Seasonal
Eden Brown Synergy are working with a Central Government Department who are looking for a number of experienced Commercial/Procurement Leads with DDaT experience. The roles are for 6 months initially and paying 771.98 umbrella per day (inside IR35) PAYE options are available. The roles are hybrid (3 days a week in the office, 2 days at home) and you can be based in the London or Glasgow Office. The role The client is seeking experienced Commercial Category Leads to support the Head of Commercial (Data, Digital & AI) and drive high impact, compliant procurement across the Information & Digital Directorate (IDD). The postholders will lead complex, strategically significant commercial activity across digital, data and AI services ensuring robust alignment to IDD's new structure, product centred operating model and transformation priorities. You will deliver commercial arrangements that comply with the Public Contracts Regulations 2015 (PCR15) for legacy and in flight procurements, and with the Procurement Act 2023 (PR23) for new procurements, operating confidently within a dual regime environment and ensuring governance is adhered to throughout the commercial lifecycle. Key Responsibilities Category Strategy & Pipeline Development Lead the development of DDaT sub category strategies (e.g., AI solutions, Software, cloud services, data platforms, digital products), aligned with IDD strategy and business priorities. Build and maintain a forward plan of commercial activity, shaping demand with stakeholders and ensuring compliance with PR15 or PR23 as applicable. Translate IDD's product and service model into well structured commercial delivery routes, options appraisals, and risk based recommendations. Procurement Delivery (PCR15 & PR23) Lead end to end procurement activity under both PCR15 (for legacy frameworks and live procurements) and PR23 (for new procurements), ensuring fully compliant processes, transparent decision making, and audit ready documentation. Apply PR23 requirements including transparency notices, procurement objectives (value for money, public benefit, integrity, and information sharing), and new award procedures where relevant. Framework Management & Call Off Expertise Provide expert guidance on the use of Crown Commercial Service (CCS) frameworks, digital and technology frameworks (e.g., G Cloud, DSP, AI frameworks, DaaS), and bespoke sector frameworks. Lead compliant call offs under PCR15 governed frameworks and under PR23 aligned frameworks as they transition into the new regime. Advise on framework suitability, market engagement requirements, and innovation pathways including POCs, trial agreements, and emerging technology pilots. Stakeholder Influence & Governance Influence and advise senior leaders across IDD, d overseas networks on commercial strategy and risk. Engage with Cabinet Office, HMT, Ministers and cross government forums to align commercial decisions with wider government policies and controls. Present business cases (SOBC, OBC, FBC) and sourcing strategies at the appropriate governance boards. Commercial Leadership Build capability in PR23, digital category management, AI procurement considerations, and commercial assurance. Cross Government & Cross Functional Collaboration Work closely with Finance, H&S, Security, Legal, Data Governance, Architecture and Product Teams to ensure commercial solutions integrate with IDD's digital, data and AI strategies. Ensure consistency across categories and alignment with other Commercial Leads. Essential Skills & Experience Significant experience leading complex, high value procurements under PCR15 and/or PR23, ideally within digital, data, AI or technology categories. Proven ability to operate confidently in a dual regime procurement environment, including legacy frameworks and new PR23 obligations. Public sector experience, particularly within DDaT categories. Strong understanding of Government playbooks (Sourcing, Construction, Digital & Data). Expertise in CCS and other frameworks, call off procedures, mini competitions, direct awards and dynamic purchasing models. Experience procuring AI solutions, data platforms, SaaS, digital delivery services, cloud, and technology infrastructure. Strong commercial acumen, risk management skills, and experience developing sourcing strategies for complex markets. Demonstrable experience working in a matrix environment and influencing senior decision makers. Excellent communication, negotiation and stakeholder engagement skills. Please only apply for these roles if you are an experienced Commercial/Procurement Lead with DDaT experience. Please note you will need to hold SC/DV clearance for these roles. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
BAM UK & Ireland
Ground Engineering Director
BAM UK & Ireland City, London
Building a sustainable tomorrow The Ground Engineering business unit Director is a senior role that will report directly to the Executive Director for Infrastructure. This role will be part of the Senior Leadership Team and is influential in the formulation and achievement of the overall business strategy, supporting both the divisional and business unit purpose, vision, mission, and overall object click apply for full job details
Apr 13, 2026
Full time
Building a sustainable tomorrow The Ground Engineering business unit Director is a senior role that will report directly to the Executive Director for Infrastructure. This role will be part of the Senior Leadership Team and is influential in the formulation and achievement of the overall business strategy, supporting both the divisional and business unit purpose, vision, mission, and overall object click apply for full job details
Tradewind Recruitment
Geography Teacher
Tradewind Recruitment City, Sheffield
Geography Teacher - Supply Teaching Role - Sheffield - Starting May Half Term Geography Teaching Jobs Sheffield Supply Teacher Roles South Yorkshire Flexible Secondary Teaching Work Are you a qualified Geography Teacher looking for flexible teaching opportunities in Sheffield secondary schools from May half term ? Tradewind Recruitment is currently recruiting enthusiastic Geography supply teachers to work across a range of supportive schools in Sheffield and the surrounding South Yorkshire area. This role is ideal for teachers seeking flexible working, improved work-life balance, or opportunities to gain experience across different school settings while continuing to deliver engaging KS3 and KS4 Geography lessons . Benefits of Supply Teaching with Tradewind Recruitment Flexible working to suit your schedule Competitive daily pay rates Opportunities in a variety of Sheffield secondary schools Access to long-term Geography teaching placements Ideal experience for ECTs and experienced teachers alike Ongoing support from a dedicated local consultant Free access to professional development via the National College Whether you are looking for day-to-day supply teaching, short-term placements, or longer-term Geography teaching roles in Sheffield , Tradewind Recruitment can help you find the right opportunity. Requirements Qualified Teacher Status (QTS) or equivalent Experience teaching Geography at secondary level Strong classroom management skills An enhanced DBS on the Update Service (or willingness to apply) If you are a G eography Teacher available from May half term and interested in supply teaching jobs in Sheffield please send through your CV to (url removed) or for more information please contact Ben Pearne on (phone number removed) .
Apr 13, 2026
Seasonal
Geography Teacher - Supply Teaching Role - Sheffield - Starting May Half Term Geography Teaching Jobs Sheffield Supply Teacher Roles South Yorkshire Flexible Secondary Teaching Work Are you a qualified Geography Teacher looking for flexible teaching opportunities in Sheffield secondary schools from May half term ? Tradewind Recruitment is currently recruiting enthusiastic Geography supply teachers to work across a range of supportive schools in Sheffield and the surrounding South Yorkshire area. This role is ideal for teachers seeking flexible working, improved work-life balance, or opportunities to gain experience across different school settings while continuing to deliver engaging KS3 and KS4 Geography lessons . Benefits of Supply Teaching with Tradewind Recruitment Flexible working to suit your schedule Competitive daily pay rates Opportunities in a variety of Sheffield secondary schools Access to long-term Geography teaching placements Ideal experience for ECTs and experienced teachers alike Ongoing support from a dedicated local consultant Free access to professional development via the National College Whether you are looking for day-to-day supply teaching, short-term placements, or longer-term Geography teaching roles in Sheffield , Tradewind Recruitment can help you find the right opportunity. Requirements Qualified Teacher Status (QTS) or equivalent Experience teaching Geography at secondary level Strong classroom management skills An enhanced DBS on the Update Service (or willingness to apply) If you are a G eography Teacher available from May half term and interested in supply teaching jobs in Sheffield please send through your CV to (url removed) or for more information please contact Ben Pearne on (phone number removed) .
Butler Ross
Procurement Officer
Butler Ross City, Wolverhampton
A well renowned Public Sector organisation are looking to recruit a Procurement Officer to join their established Procurement Team. The Procurement Officer will be responsible for leading purchasing activity for a designated category completing full tender processes from supplier identification, strategy development, award and then contract management. Main Responsibilities of the Procurement Officer Running end to end tender processes Scoping, development and finalisation of tender documentation Assessing and managing contractual risk and recommending the most appropriate procurement strategy Report writing to include statistical returns and data analysis Leading tender evaluation activity Stakeholder liaison, engagement and management Supplier Liaison and management Skills and Experience required of the Procurement Officer Experience in a Public Sector Procurement environment Understanding of Public Contracts Regulations including PA 2023 Experience in Managing tenders and developed Strategy documentation. Benefits Hybrid working model 2 days in the office 3 from home Favourable pension plan Employee Assistance Programme Favourable Holiday entitlement Multiple softer benefits This position would suit a Procurement professional who has worked in Public Sector environments as a Buyer, Senior Buyer, Procurement Officer, Purchasing Officer or Procurement Specialist.
Apr 13, 2026
Full time
A well renowned Public Sector organisation are looking to recruit a Procurement Officer to join their established Procurement Team. The Procurement Officer will be responsible for leading purchasing activity for a designated category completing full tender processes from supplier identification, strategy development, award and then contract management. Main Responsibilities of the Procurement Officer Running end to end tender processes Scoping, development and finalisation of tender documentation Assessing and managing contractual risk and recommending the most appropriate procurement strategy Report writing to include statistical returns and data analysis Leading tender evaluation activity Stakeholder liaison, engagement and management Supplier Liaison and management Skills and Experience required of the Procurement Officer Experience in a Public Sector Procurement environment Understanding of Public Contracts Regulations including PA 2023 Experience in Managing tenders and developed Strategy documentation. Benefits Hybrid working model 2 days in the office 3 from home Favourable pension plan Employee Assistance Programme Favourable Holiday entitlement Multiple softer benefits This position would suit a Procurement professional who has worked in Public Sector environments as a Buyer, Senior Buyer, Procurement Officer, Purchasing Officer or Procurement Specialist.
RAC
SuperFlex Roadside Patrol - Swindon
RAC City, Swindon
Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition - and we deliver. As a Superflex Patrol Roadside Mechanic, you'll provide the adaptability our service relies on. Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000 Weekly variety: You'll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. What you'll need: A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you'll receive a competitive package and the chance to make a real impact on the roadside. We'll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now's the time to join a company that's redefining roadside assistance. If you're looking for a career in automotive roadside services that's rewarding, fast-paced, and full of variety, this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you'll get benefits that go the extra mile Strong base pay - £50,669 a year, with bonuses and overtime taking you up to £57,000. Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day. Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax. Generous holidays - 23 days plus bank holidays (rising to 25 with service). Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits). Wellbeing support - 24/7 confidential support helpline for you and your family. Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal. Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you're calm under pressure, quick to connect, and confident in your craft. You embrace flexibility. One moment it's fault diagnostics, the next it's a flat tyre or a flat battery - no two jobs are the same. You'll manage your own kit, keep your van stocked, and handle your reports with precision. You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Apr 13, 2026
Full time
Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition - and we deliver. As a Superflex Patrol Roadside Mechanic, you'll provide the adaptability our service relies on. Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000 Weekly variety: You'll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. What you'll need: A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you'll receive a competitive package and the chance to make a real impact on the roadside. We'll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now's the time to join a company that's redefining roadside assistance. If you're looking for a career in automotive roadside services that's rewarding, fast-paced, and full of variety, this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you'll get benefits that go the extra mile Strong base pay - £50,669 a year, with bonuses and overtime taking you up to £57,000. Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day. Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax. Generous holidays - 23 days plus bank holidays (rising to 25 with service). Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits). Wellbeing support - 24/7 confidential support helpline for you and your family. Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal. Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you're calm under pressure, quick to connect, and confident in your craft. You embrace flexibility. One moment it's fault diagnostics, the next it's a flat tyre or a flat battery - no two jobs are the same. You'll manage your own kit, keep your van stocked, and handle your reports with precision. You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
ERNEST AND FLORENT LTD
Assistant Quantity Surveyor
ERNEST AND FLORENT LTD City, London
A close knit and modern Cost consultancy are looking to add an ambitious Assistant Quantity Surveyor to their team near Fenchurch Street, London. The Assistant Quantity Surveyor's Role As a company they cover projects all over London and the southeast of England and deliver a range of sectors including Commercial, Residential, Hotel, Retail and Life sciences. The Assistant Quantity Surveyor will initially be Assistant on an office extension and fit out scheme in London and a new build Student Accommodation project. The Assistant Quantity Surveyor will be assisting in a range of projects and when ready will start running projects from inception to completion with the support from an MRICS qualified Partner. The company offer extremely great APC support with an internal APC team to support, plan your training program and monitor your progress. The Quantity Surveyor Completed a Quantity Surveying degree or similar Minimum of 2 years Quantity Surveying experience Worked within a PQS / Construction Consultancy practice Good pre and post contract knowledge Team focused, confident, professional In Return? 37,000 - 45,000 Discretionary bonus Pension 28 days annual leave + bank holidays Pension Private Medical insurance Annual RICS fees covered and APC support Monthly social events Good career opportunities + Progression pathway If you are a Quantity Surveyor considering your career opportunities, please contact Hannah Gordon at Ernest and Florent. (phone number removed) - (phone number removed) Reference: HG(phone number removed) Quantity Surveyor Senior Quantity Surveyor Cost Manager Project Quantity Surveyor Quantity Surveying
Apr 13, 2026
Full time
A close knit and modern Cost consultancy are looking to add an ambitious Assistant Quantity Surveyor to their team near Fenchurch Street, London. The Assistant Quantity Surveyor's Role As a company they cover projects all over London and the southeast of England and deliver a range of sectors including Commercial, Residential, Hotel, Retail and Life sciences. The Assistant Quantity Surveyor will initially be Assistant on an office extension and fit out scheme in London and a new build Student Accommodation project. The Assistant Quantity Surveyor will be assisting in a range of projects and when ready will start running projects from inception to completion with the support from an MRICS qualified Partner. The company offer extremely great APC support with an internal APC team to support, plan your training program and monitor your progress. The Quantity Surveyor Completed a Quantity Surveying degree or similar Minimum of 2 years Quantity Surveying experience Worked within a PQS / Construction Consultancy practice Good pre and post contract knowledge Team focused, confident, professional In Return? 37,000 - 45,000 Discretionary bonus Pension 28 days annual leave + bank holidays Pension Private Medical insurance Annual RICS fees covered and APC support Monthly social events Good career opportunities + Progression pathway If you are a Quantity Surveyor considering your career opportunities, please contact Hannah Gordon at Ernest and Florent. (phone number removed) - (phone number removed) Reference: HG(phone number removed) Quantity Surveyor Senior Quantity Surveyor Cost Manager Project Quantity Surveyor Quantity Surveying
RAC
Superflex Roadside Patrol
RAC City, Swindon
Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition - and we deliver. As a Superflex Patrol Roadside Mechanic, you'll provide the adaptability our service relies on. Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000 Weekly variety: You'll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. What you'll need: A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you'll receive a competitive package and the chance to make a real impact on the roadside. We'll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now's the time to join a company that's redefining roadside assistance. If you're looking for a career in automotive roadside services that's rewarding, fast-paced, and full of variety, this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you'll get benefits that go the extra mile Strong base pay - £50,669 a year, with bonuses and overtime taking you up to £57,000. Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day. Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax. Generous holidays - 23 days plus bank holidays (rising to 25 with service). Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits). Wellbeing support - 24/7 confidential support helpline for you and your family. Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal. Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you're calm under pressure, quick to connect, and confident in your craft. You embrace flexibility. One moment it's fault diagnostics, the next it's a flat tyre or a flat battery - no two jobs are the same. You'll manage your own kit, keep your van stocked, and handle your reports with precision. You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Apr 13, 2026
Full time
Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition - and we deliver. As a Superflex Patrol Roadside Mechanic, you'll provide the adaptability our service relies on. Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000 Weekly variety: You'll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. What you'll need: A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you'll receive a competitive package and the chance to make a real impact on the roadside. We'll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now's the time to join a company that's redefining roadside assistance. If you're looking for a career in automotive roadside services that's rewarding, fast-paced, and full of variety, this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you'll get benefits that go the extra mile Strong base pay - £50,669 a year, with bonuses and overtime taking you up to £57,000. Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day. Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax. Generous holidays - 23 days plus bank holidays (rising to 25 with service). Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits). Wellbeing support - 24/7 confidential support helpline for you and your family. Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal. Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you're calm under pressure, quick to connect, and confident in your craft. You embrace flexibility. One moment it's fault diagnostics, the next it's a flat tyre or a flat battery - no two jobs are the same. You'll manage your own kit, keep your van stocked, and handle your reports with precision. You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Randstad Construction & Property
Technical Services Manager
Randstad Construction & Property City, Birmingham
Job Title: Technical Services Manager Location: Birmingham Salary: 70,000k Full time Job Objectives The CNI Technical Services Manager is responsible for overseeing the delivery of technical services for Critical National Infrastructure (CNI) environments at NGH, Warwick. This role focuses on managing on-site technical operations, ensuring the reliable execution of PPM, Remedial, Reactive, Quoted Works and Projects. The Manager will lead a team of engineers and technicians, coordinate with scheduling and planning teams, and ensure compliance with client requirements and regulatory standards. Job Responsibilities Operational Management : Oversee day-to-day technical operations at the site, including the installation, maintenance, and testing of CNI Infrastructure. Team Leadership : Manage, mentor, and train a team of engineers and technicians, ensuring high performance, adherence to safety protocols, and compliance with site-specific regulations. Ensuring CNI engineers are trained and competent and manage the Training Matrix to identify additional training needs. Project Coordination : Work closely with the scheduling and planning teams to manage workforce allocation, address resource constraints (e.g., high volumes of annual leave), and ensure service delivery aligns with planned obligations. Service Delivery : Monitor and maintain service reliability, addressing any failures promptly and collaborating with the scheduling team to minimise disruptions, such as those requiring visit re-planning. Client Engagement : Act as the primary point of contact for on-site client interactions, providing updates on project progress, resolving issues, and escalating complex matters to senior leadership Compliance and Safety : Ensure all on-site activities comply with required regulations and customers policies and procedures to maintain a safe, organised work environment. Technical Expertise : Perform hands-on troubleshooting, diagnostics, and maintenance of CNI Infrastructure. Resource Management : Manage site-specific budgets, equipment, and resources to optimise operational efficiency. Assurance: Oversee statutory inspections and compliance. Risk Management: Oversee critical incidents, Escalations and communications and issues Incident Reports following critical incidents which impacted on business continuity. Supply Chain: Monitor the System updates reflecting on the relevant Customer Premises status, efficiency and contractual compliance and KPI's and implements corrective procedures when at risk of failures. Interface with and manage both the Supplier's own Contractors and the Customer's third-party contractors. Conduct audits to confirm service levels and performance aligns with contractual requirements. Operations: Manage customers reference libraries, containing drawings, schematics, schedules of devices and plans; Ensure Winter Preparation and Summer Preparation is conducted in accordance with compliance and contractual requirements; Manage the Customer Change Control system and oversee Change Implementation to ensure service delivery is efficient Reporting : Provide regular reports on service delivery performance, project status, and team productivity to senior management and clients. Attend meetings with the Customer and provide technical support; manage action plans and innovation initiatives. Qualifications Experience working within Critical National Infrastructure environments, particularly in technical assurance roles. Strong knowledge of relevant engineering standards, statutory compliance, and safety regulations. Proven ability to support the delivery of complex technical projects within time, quality, and budget constraints. Exceptional leadership and communication skills, with experience engaging stakeholders at all levels. Data Centre or Uptime institute knowledge/experience Expertise in technical assurance and risk management within critical infrastructure settings. Strong analytical and problem-solving skills, with attention to detail. Ability to work under pressure and manage competing priorities. Commitment to continuous professional development and staying abreast of industry advancements Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 13, 2026
Full time
Job Title: Technical Services Manager Location: Birmingham Salary: 70,000k Full time Job Objectives The CNI Technical Services Manager is responsible for overseeing the delivery of technical services for Critical National Infrastructure (CNI) environments at NGH, Warwick. This role focuses on managing on-site technical operations, ensuring the reliable execution of PPM, Remedial, Reactive, Quoted Works and Projects. The Manager will lead a team of engineers and technicians, coordinate with scheduling and planning teams, and ensure compliance with client requirements and regulatory standards. Job Responsibilities Operational Management : Oversee day-to-day technical operations at the site, including the installation, maintenance, and testing of CNI Infrastructure. Team Leadership : Manage, mentor, and train a team of engineers and technicians, ensuring high performance, adherence to safety protocols, and compliance with site-specific regulations. Ensuring CNI engineers are trained and competent and manage the Training Matrix to identify additional training needs. Project Coordination : Work closely with the scheduling and planning teams to manage workforce allocation, address resource constraints (e.g., high volumes of annual leave), and ensure service delivery aligns with planned obligations. Service Delivery : Monitor and maintain service reliability, addressing any failures promptly and collaborating with the scheduling team to minimise disruptions, such as those requiring visit re-planning. Client Engagement : Act as the primary point of contact for on-site client interactions, providing updates on project progress, resolving issues, and escalating complex matters to senior leadership Compliance and Safety : Ensure all on-site activities comply with required regulations and customers policies and procedures to maintain a safe, organised work environment. Technical Expertise : Perform hands-on troubleshooting, diagnostics, and maintenance of CNI Infrastructure. Resource Management : Manage site-specific budgets, equipment, and resources to optimise operational efficiency. Assurance: Oversee statutory inspections and compliance. Risk Management: Oversee critical incidents, Escalations and communications and issues Incident Reports following critical incidents which impacted on business continuity. Supply Chain: Monitor the System updates reflecting on the relevant Customer Premises status, efficiency and contractual compliance and KPI's and implements corrective procedures when at risk of failures. Interface with and manage both the Supplier's own Contractors and the Customer's third-party contractors. Conduct audits to confirm service levels and performance aligns with contractual requirements. Operations: Manage customers reference libraries, containing drawings, schematics, schedules of devices and plans; Ensure Winter Preparation and Summer Preparation is conducted in accordance with compliance and contractual requirements; Manage the Customer Change Control system and oversee Change Implementation to ensure service delivery is efficient Reporting : Provide regular reports on service delivery performance, project status, and team productivity to senior management and clients. Attend meetings with the Customer and provide technical support; manage action plans and innovation initiatives. Qualifications Experience working within Critical National Infrastructure environments, particularly in technical assurance roles. Strong knowledge of relevant engineering standards, statutory compliance, and safety regulations. Proven ability to support the delivery of complex technical projects within time, quality, and budget constraints. Exceptional leadership and communication skills, with experience engaging stakeholders at all levels. Data Centre or Uptime institute knowledge/experience Expertise in technical assurance and risk management within critical infrastructure settings. Strong analytical and problem-solving skills, with attention to detail. Ability to work under pressure and manage competing priorities. Commitment to continuous professional development and staying abreast of industry advancements Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aviva
Claims Customer Advisor
Aviva City, London
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 13, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Zachary Daniels Recruitment
Marketplace & Product Trading Executive
Zachary Daniels Recruitment City, Manchester
Marketplace & Product Trading Executive A commercially focused role supporting product performance and marketplace trading execution. Working alongside the Merchandiser and Directors, this role focuses on pricing, product positioning, and conversion improvement, ensuring products perform effectively across marketplace channels. Key Responsibilities Business Development & Brand Growth Identify potential new marketplace opportunities and sales channels. Support outreach and relationship building with new partners. Assist in reviewing commercial terms and promotional opportunities. Contribute ideas to support revenue growth and product performance. Marketplace Trading Support Support trading activity across fashion-focused marketplaces. Monitor product level performance, conversion, and competitor positioning. Assist with pricing updates, promotions, and visibility opportunities. Identify underperforming products and highlight opportunities to improve conversion. Research fashion trends and emerging product opportunities. Assist with supplier communication and product development support. Provide input into product selection with awareness of pricing and margins. Review product performance to inform potential new buys or replacements. Brand, Customer & Marketplace Support Ensure listings and imagery reflect commercial positioning and brand standards. Maintain strong presentation and marketplace compliance. Monitor customer feedback trends and highlight improvement areas. Support customer care responses where required. Key Skills Strong commercial thinking with focus on product performance. Comfortable working with pricing, positioning, and conversion. Experience with ecommerce or marketplaces preferred. Confident communicating with suppliers, partners, and customers. Organised, proactive, and detail oriented. Skills Matrix Product Performance Marketplace Trading Pricing Awareness Conversion Focus Listing Optimisation Commercial Insight Supplier Coordination Customer Insight Collaboration BH35895
Apr 13, 2026
Full time
Marketplace & Product Trading Executive A commercially focused role supporting product performance and marketplace trading execution. Working alongside the Merchandiser and Directors, this role focuses on pricing, product positioning, and conversion improvement, ensuring products perform effectively across marketplace channels. Key Responsibilities Business Development & Brand Growth Identify potential new marketplace opportunities and sales channels. Support outreach and relationship building with new partners. Assist in reviewing commercial terms and promotional opportunities. Contribute ideas to support revenue growth and product performance. Marketplace Trading Support Support trading activity across fashion-focused marketplaces. Monitor product level performance, conversion, and competitor positioning. Assist with pricing updates, promotions, and visibility opportunities. Identify underperforming products and highlight opportunities to improve conversion. Research fashion trends and emerging product opportunities. Assist with supplier communication and product development support. Provide input into product selection with awareness of pricing and margins. Review product performance to inform potential new buys or replacements. Brand, Customer & Marketplace Support Ensure listings and imagery reflect commercial positioning and brand standards. Maintain strong presentation and marketplace compliance. Monitor customer feedback trends and highlight improvement areas. Support customer care responses where required. Key Skills Strong commercial thinking with focus on product performance. Comfortable working with pricing, positioning, and conversion. Experience with ecommerce or marketplaces preferred. Confident communicating with suppliers, partners, and customers. Organised, proactive, and detail oriented. Skills Matrix Product Performance Marketplace Trading Pricing Awareness Conversion Focus Listing Optimisation Commercial Insight Supplier Coordination Customer Insight Collaboration BH35895
Brandon James
Project Manager - Consultancy
Brandon James City, Manchester
A growing multidisciplinary consultancy in Manchester is looking for a Project Manager to join their team, delivering projects across residential and healthcare sectors depending on the Project Manager's preference. This Project Manager role offers flexibility in sector exposure while working on meaningful developments across the North West. The construction Project Manager will be part of a supportive team with a strong pipeline of residential and healthcare schemes. The Project Manager will gain hands-on experience across all stages of project delivery. You must have prior construction consultancy experience to be considered for this role. The Project Manager's role The Project Manager will manage projects from early stages through to completion, ensuring delivery meets time, cost, and quality objectives. The Project Manager will coordinate consultants, manage risks, and support procurement processes. The Project Manager will also liaise with clients and stakeholders, ensuring clear communication and project success. The Project Manager The Project Manager will ideally have: Experience as a Project Manager within a construction consultancy Degree in a relevant construction discipline Working towards MRICS, MAPM or similar Interest in residential and/or healthcare projects Strong communication and organisational skills In Return? 45,000 - 58,000 Bonus Pension APC Support Clear progression route Project Manager Manchester Residential Healthcare Consultancy Construction
Apr 13, 2026
Full time
A growing multidisciplinary consultancy in Manchester is looking for a Project Manager to join their team, delivering projects across residential and healthcare sectors depending on the Project Manager's preference. This Project Manager role offers flexibility in sector exposure while working on meaningful developments across the North West. The construction Project Manager will be part of a supportive team with a strong pipeline of residential and healthcare schemes. The Project Manager will gain hands-on experience across all stages of project delivery. You must have prior construction consultancy experience to be considered for this role. The Project Manager's role The Project Manager will manage projects from early stages through to completion, ensuring delivery meets time, cost, and quality objectives. The Project Manager will coordinate consultants, manage risks, and support procurement processes. The Project Manager will also liaise with clients and stakeholders, ensuring clear communication and project success. The Project Manager The Project Manager will ideally have: Experience as a Project Manager within a construction consultancy Degree in a relevant construction discipline Working towards MRICS, MAPM or similar Interest in residential and/or healthcare projects Strong communication and organisational skills In Return? 45,000 - 58,000 Bonus Pension APC Support Clear progression route Project Manager Manchester Residential Healthcare Consultancy Construction
Fluent Mandarin Relationship Manager, Corporate Banking
Barbara Houghton City, London
Our client requires candidates that have worked in UK Banking with demonstrable experience in developing both UK and Chinese background corporate clients. Our client does not offer sponsorship, student visa or PSW, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a Financial Institution, is seeking a Fluent Mandarin Relationship Manager, Corporate Banking to join their click apply for full job details
Apr 13, 2026
Full time
Our client requires candidates that have worked in UK Banking with demonstrable experience in developing both UK and Chinese background corporate clients. Our client does not offer sponsorship, student visa or PSW, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a Financial Institution, is seeking a Fluent Mandarin Relationship Manager, Corporate Banking to join their click apply for full job details
Brandon James
Senior Project Manager - Construction Consultancy
Brandon James City, Manchester
A leading UK property consultancy based in Manchester is seeking a Senior Project Manager to join their expanding North West team. This Senior Project Manager role will focus on delivering high-quality projects across sectors including commercial, residential, and mixed-use developments. The Senior Project Manager will be joining a respected consultancy with a strong regional presence and an impressive client portfolio. The Senior Project Manager will take ownership of key projects and contribute to the continued growth of the Manchester office. You must have prior construction consultancy experience to be considered for this role. The Senior Project Manager's role The Senior Project Manager will lead projects through all RIBA stages, ensuring successful delivery aligned with client objectives. The Senior Project Manager will oversee procurement strategies, risk management, and programme control. The Senior Project Manager will also play a key role in client engagement, team leadership, and mentoring junior staff within the business. The Senior Project Manager The Senior Project Manager will ideally have: Extensive experience as a Senior Project Manager within consultancy MRICS, MAPM or equivalent (or working towards) Strong leadership and client-facing abilities Experience delivering multi-sector projects Commercial awareness and contract knowledge In Return? 65,000 - 78,000 Car allowance Bonus Pension Career progression opportunities Senior Project Manager Manchester Consultancy MRICS Construction Leadership
Apr 13, 2026
Full time
A leading UK property consultancy based in Manchester is seeking a Senior Project Manager to join their expanding North West team. This Senior Project Manager role will focus on delivering high-quality projects across sectors including commercial, residential, and mixed-use developments. The Senior Project Manager will be joining a respected consultancy with a strong regional presence and an impressive client portfolio. The Senior Project Manager will take ownership of key projects and contribute to the continued growth of the Manchester office. You must have prior construction consultancy experience to be considered for this role. The Senior Project Manager's role The Senior Project Manager will lead projects through all RIBA stages, ensuring successful delivery aligned with client objectives. The Senior Project Manager will oversee procurement strategies, risk management, and programme control. The Senior Project Manager will also play a key role in client engagement, team leadership, and mentoring junior staff within the business. The Senior Project Manager The Senior Project Manager will ideally have: Extensive experience as a Senior Project Manager within consultancy MRICS, MAPM or equivalent (or working towards) Strong leadership and client-facing abilities Experience delivering multi-sector projects Commercial awareness and contract knowledge In Return? 65,000 - 78,000 Car allowance Bonus Pension Career progression opportunities Senior Project Manager Manchester Consultancy MRICS Construction Leadership
Zachary Daniels Recruitment
Wholesale Executive
Zachary Daniels Recruitment City, Birmingham
Wholesale Executive (UK Travel) 40,000- 45,000 + Car & Bonus We're recruiting for a commercially driven Wholesale Executive to join a globally recognised jewellery brand and lead the growth of a premium men's collection across the UK & Ireland. This is the perfect role for someone who loves being out on the road, meeting retailers, building relationships and opening new accounts . Working closely with the Managing Director, you'll have the autonomy to grow the territory, secure new wholesale partners and develop long-term retail relationships within premium menswear, lifestyle and jewellery stores. What you'll be doing Driving new business development across your territory Securing new wholesale partners in premium retail environments Building strong relationships with independent and national accounts Delivering product training and in-store support Ensuring strong brand presentation and commercial performance What we're looking for Proven sales or wholesale experience within jewellery and watches (essential) A natural relationship builder who enjoys meeting new people Strong commercial mindset and negotiation skills Self-motivated with a hunter mentality for new business Full UK driving licence and willingness to travel across the UK & Ireland Why join? Opportunity to grow a category within a global brand High level of autonomy and ownership of your territory A role for someone who enjoys being out in the field driving growth If you're a jewellery or watch sales professional who enjoys building business and developing relationships , we'd love to hear from you. BH35525
Apr 13, 2026
Full time
Wholesale Executive (UK Travel) 40,000- 45,000 + Car & Bonus We're recruiting for a commercially driven Wholesale Executive to join a globally recognised jewellery brand and lead the growth of a premium men's collection across the UK & Ireland. This is the perfect role for someone who loves being out on the road, meeting retailers, building relationships and opening new accounts . Working closely with the Managing Director, you'll have the autonomy to grow the territory, secure new wholesale partners and develop long-term retail relationships within premium menswear, lifestyle and jewellery stores. What you'll be doing Driving new business development across your territory Securing new wholesale partners in premium retail environments Building strong relationships with independent and national accounts Delivering product training and in-store support Ensuring strong brand presentation and commercial performance What we're looking for Proven sales or wholesale experience within jewellery and watches (essential) A natural relationship builder who enjoys meeting new people Strong commercial mindset and negotiation skills Self-motivated with a hunter mentality for new business Full UK driving licence and willingness to travel across the UK & Ireland Why join? Opportunity to grow a category within a global brand High level of autonomy and ownership of your territory A role for someone who enjoys being out in the field driving growth If you're a jewellery or watch sales professional who enjoys building business and developing relationships , we'd love to hear from you. BH35525
Lisieux Trust
Facilities Manager
Lisieux Trust City, Birmingham
We are recruiting for a Facilities Manager to oversee maintenance and compliance across our estate which Is made up of 15 properties. Our properties are homes for adults with learning disabilities and autism. The role will ensure all maintenance, compliance and health and safety requirements are met for the benefit of the residents and tenants. We are looking for a candidate who has experience of facilities management, Including management of contractors. Our chosen candidate will also have experience of compliance and health and safety management. Salary: The salary range is £37,000 - 45,000 per annum dependent on experience. Location: Based from our Head Office In Erdington, Birmingham, as well as working at all our properties In the Erdington and Sutton Coldfield areas of Birmingham. Hours: Full time, 37.5 hours per week. Role summary: To ensure Lisieux Trust operates safe properties that are maintained to a high standard for the benefit of Lisieux Trust residents and tenants. Working with the Head of Operations and care and support management team to ensure all maintenance, compliance and health and safety requirements are met. Benefits: Annual leave: we give each employee an additional day of leave (or pro-rata equivalent) for each completed year of service up to a maximum annual leave entitlement of 33 days (or pro-rata equivalent). Mental health support: all employees can access a confidential telephone advice service and can have up to six free one-to-one counselling sessions each year Occupational Sick Pay Scheme; 1 week of full pay for sickness absence for each completed year of service up to a maximum of 3 weeks. Health cash plan scheme: all employees can claim back some health-related costs including the cost of dental treatment, eye tests and glasses Life Assurance Scheme: we provide a lump sum payment to a nominated beneficiary in the event of an employee's death. Pension: we contribute a percentage of your annual salary into a pension fund. Training: comprehensive induction and training, including the opportunity to complete additional training where this is of benefit to the organisation Development opportunities: we encourage internal progression for hard-working employees who wish to develop their career. To apply, please send a CV with a covering letter that references the elements of the job description and person specification by email via the button below. An enhanced DBS disclosure, along with references will also be required for all vacancies. Please note that there is no deadline for applications to this role; the advert will close when a suitable candidate has been appointed. Please apply early to avoid disappointment.
Apr 13, 2026
Full time
We are recruiting for a Facilities Manager to oversee maintenance and compliance across our estate which Is made up of 15 properties. Our properties are homes for adults with learning disabilities and autism. The role will ensure all maintenance, compliance and health and safety requirements are met for the benefit of the residents and tenants. We are looking for a candidate who has experience of facilities management, Including management of contractors. Our chosen candidate will also have experience of compliance and health and safety management. Salary: The salary range is £37,000 - 45,000 per annum dependent on experience. Location: Based from our Head Office In Erdington, Birmingham, as well as working at all our properties In the Erdington and Sutton Coldfield areas of Birmingham. Hours: Full time, 37.5 hours per week. Role summary: To ensure Lisieux Trust operates safe properties that are maintained to a high standard for the benefit of Lisieux Trust residents and tenants. Working with the Head of Operations and care and support management team to ensure all maintenance, compliance and health and safety requirements are met. Benefits: Annual leave: we give each employee an additional day of leave (or pro-rata equivalent) for each completed year of service up to a maximum annual leave entitlement of 33 days (or pro-rata equivalent). Mental health support: all employees can access a confidential telephone advice service and can have up to six free one-to-one counselling sessions each year Occupational Sick Pay Scheme; 1 week of full pay for sickness absence for each completed year of service up to a maximum of 3 weeks. Health cash plan scheme: all employees can claim back some health-related costs including the cost of dental treatment, eye tests and glasses Life Assurance Scheme: we provide a lump sum payment to a nominated beneficiary in the event of an employee's death. Pension: we contribute a percentage of your annual salary into a pension fund. Training: comprehensive induction and training, including the opportunity to complete additional training where this is of benefit to the organisation Development opportunities: we encourage internal progression for hard-working employees who wish to develop their career. To apply, please send a CV with a covering letter that references the elements of the job description and person specification by email via the button below. An enhanced DBS disclosure, along with references will also be required for all vacancies. Please note that there is no deadline for applications to this role; the advert will close when a suitable candidate has been appointed. Please apply early to avoid disappointment.
PK Education
SEND Support - Birmingham
PK Education City, Birmingham
SEND support staff required! Location: Birmingham Start Date: ASAP Contract: Full-time, Term-Time Only, Temporary Are you a passionate and dedicated SEND Teaching Assistant looking to make a real impact in a specialist setting? A nurturing primary SEND provision in Birmingham is seeking an enthusiastic SEND Teaching Assistant to support children aged 4 7 with Autism and communication needs. This is a rewarding opportunity to work within a small, supportive environment, supporting a class of approximately pupils. Role: You will play a key role in supporting pupils learning and development by: Supporting the delivery of structured, engaging lessons tailored to individual needs Providing targeted 1:1 support and small group interventions Supporting children s academic, social and emotional development Creating a calm, inclusive and positive learning environment Working closely with teachers and the wider SEND team to help pupils make meaningful progress What we are looking for: Experience supporting children with Autism and communication needs (school or specialist setting preferred) A patient, nurturing and adaptable approach A genuine passion for supporting children with SEND Ability to work effectively as part of a team Reliability, consistency and commitment What we Offer: Competitive pay: £97-115 per day Term-time only role for excellent work life balance Temporary to permanent opportunity Ongoing professional development and in-school training 24/7 support from experienced education consultants A clear, supportive and honest approach ensuring the right match for your career Since 2005, our mission has been simple: to inspire potential and to get it right, first time. We proudly promote diversity and inclusion across all applicants and staff. Interested? Apply today to : (url removed) to begin a rewarding SEND career where your support truly makes a difference.
Apr 13, 2026
Seasonal
SEND support staff required! Location: Birmingham Start Date: ASAP Contract: Full-time, Term-Time Only, Temporary Are you a passionate and dedicated SEND Teaching Assistant looking to make a real impact in a specialist setting? A nurturing primary SEND provision in Birmingham is seeking an enthusiastic SEND Teaching Assistant to support children aged 4 7 with Autism and communication needs. This is a rewarding opportunity to work within a small, supportive environment, supporting a class of approximately pupils. Role: You will play a key role in supporting pupils learning and development by: Supporting the delivery of structured, engaging lessons tailored to individual needs Providing targeted 1:1 support and small group interventions Supporting children s academic, social and emotional development Creating a calm, inclusive and positive learning environment Working closely with teachers and the wider SEND team to help pupils make meaningful progress What we are looking for: Experience supporting children with Autism and communication needs (school or specialist setting preferred) A patient, nurturing and adaptable approach A genuine passion for supporting children with SEND Ability to work effectively as part of a team Reliability, consistency and commitment What we Offer: Competitive pay: £97-115 per day Term-time only role for excellent work life balance Temporary to permanent opportunity Ongoing professional development and in-school training 24/7 support from experienced education consultants A clear, supportive and honest approach ensuring the right match for your career Since 2005, our mission has been simple: to inspire potential and to get it right, first time. We proudly promote diversity and inclusion across all applicants and staff. Interested? Apply today to : (url removed) to begin a rewarding SEND career where your support truly makes a difference.
Teleperformance
Recruitment Business Partner
Teleperformance City, Glasgow
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 13, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Belfast
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Senior Design Engineer - Figma, React, Javascript - LegalTech
Smart Sourcer Limited City, London
Senior UI/UX Designer & Frontend Developer (Mobile Figma React) Global Legal Tech A rare opportunity to join one of the worlds most respected legal brandspart of the industrys magic circle as they build a next-generation, AI-driven SaaS platform redefining how global legal teams operate. This is a mature, well-funded product environment with deep investment in automation, cloud-native engineering click apply for full job details
Apr 13, 2026
Full time
Senior UI/UX Designer & Frontend Developer (Mobile Figma React) Global Legal Tech A rare opportunity to join one of the worlds most respected legal brandspart of the industrys magic circle as they build a next-generation, AI-driven SaaS platform redefining how global legal teams operate. This is a mature, well-funded product environment with deep investment in automation, cloud-native engineering click apply for full job details
Teleperformance
Account Director
Teleperformance City, Newcastle Upon Tyne
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Leeds
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Birmingham
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Newcastle Upon Tyne
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Cardiff
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Account Director
Teleperformance City, Sunderland
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 13, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Aviva
Customer Support
Aviva City, London
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 13, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Glasgow
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Liverpool
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Teleperformance
Financial Services Complaints Handler
Teleperformance City, Manchester
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 13, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Senior Technology Learning & Adoption Training Specialist
DGH Recruitment City, London
Senior Technology Learning & Adoption Training Specialist A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis. Senior Technology Learning & Adoption Training Specialist Responsibilities and Duties: Act as a coach in building the skills and abilities of personnel, both inside and outside of the class click apply for full job details
Apr 13, 2026
Full time
Senior Technology Learning & Adoption Training Specialist A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis. Senior Technology Learning & Adoption Training Specialist Responsibilities and Duties: Act as a coach in building the skills and abilities of personnel, both inside and outside of the class click apply for full job details
Mitchell Maguire
Business Development Manager HVAC Products
Mitchell Maguire City, London
Business Development Manager HVAC Products Job Title: Business Development Manager Mechanical Ventilation Products Industry Sector: Area Sales Manager, Business Development Manager, Sales Manager, Sales Manager, HVAC, Mechanical Ventilation, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenu click apply for full job details
Apr 12, 2026
Full time
Business Development Manager HVAC Products Job Title: Business Development Manager Mechanical Ventilation Products Industry Sector: Area Sales Manager, Business Development Manager, Sales Manager, Sales Manager, HVAC, Mechanical Ventilation, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenu click apply for full job details
Henley Chase
Roofing Contracts Manager - Liverpool
Henley Chase City, Liverpool
Role Description This is a full-time role located in Liverpool for a Contracts Manager at Associates Ltd. The Contracts Manager will oversee the management and execution of contracts for commercial and industrial roofing projects, ensuring the delivery of high-quality outcomes. We deliver a wide range of commercial roofing projects across the North west and due to company growth are hiring an additional Contracts Manager. The successful candidate will work closely with team members and clients to maintain efficient communication and project management processes. Qualifications Experience in contract negotiation, review, and management Project management skills, including budgeting, scheduling, and team leadership Understanding of health and safety regulations related to commercial roofing and construction Strong communication and interpersonal skills for collaboration with clients and team members Attention to detail, organizational skills, and problem-solving abilities Proficiency in relevant software tools for project management and documentation Previous experience in commercial roofing. Technical understanding of systems such as felt, liquid and single ply.
Apr 12, 2026
Full time
Role Description This is a full-time role located in Liverpool for a Contracts Manager at Associates Ltd. The Contracts Manager will oversee the management and execution of contracts for commercial and industrial roofing projects, ensuring the delivery of high-quality outcomes. We deliver a wide range of commercial roofing projects across the North west and due to company growth are hiring an additional Contracts Manager. The successful candidate will work closely with team members and clients to maintain efficient communication and project management processes. Qualifications Experience in contract negotiation, review, and management Project management skills, including budgeting, scheduling, and team leadership Understanding of health and safety regulations related to commercial roofing and construction Strong communication and interpersonal skills for collaboration with clients and team members Attention to detail, organizational skills, and problem-solving abilities Proficiency in relevant software tools for project management and documentation Previous experience in commercial roofing. Technical understanding of systems such as felt, liquid and single ply.
RAC
Roadside Rescue Mechanic
RAC City, Liverpool
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Apr 12, 2026
Full time
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Gallagher
Specialty Lines Strategic Account Manager
Gallagher City, London
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Apr 12, 2026
Full time
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
BDO UK
Senior Executive - Risk Advisory Services
BDO UK City, Birmingham
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Metropolitan Thames Valley
Resales Progression Consultant
Metropolitan Thames Valley City, London
About Us Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England click apply for full job details
Apr 12, 2026
Seasonal
About Us Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England click apply for full job details
Principal People Recruitment
CDM Advisor
Principal People Recruitment City, London
With an excellent pipeline of secured work across London, an established risk management consultancy is looking to appoint a CDM Advisor / Principal Designer to join its growing team. This is a client facing role offering genuine ownership of projects, hybrid flexibility and long-term stability within a structured consultancy environment. CDM Advisor / Principal Designer - £60,000 - £70,000 - Consultancy Hybrid The Role Provide Client CDM Advisory services across multiple projects Lead design risk reviews and challenge where necessary Review and comment on design information to eliminate or reduce foreseeable risks Prepare and manage F10 notifications and Pre-Construction Information Review CPPs, RAMS and contractor documentation Coordinate and oversee Health and Safety Files Undertake site inspections across London when required Manage your own portfolio of projects and client relationships Projects are varied and include Commercial, Industrial, Residential, New Build and private developments. About You Experience operating as a CDM Advisor and/or Principal Designer Strong knowledge of CDM 2015 NEBOSH Construction or equivalent as a minimum Comfortable managing projects independently Confident communicator with clients and design teams What s On Offer Salary up to £70,000 depending on experience Hybrid working - typically 2 days in the London office, 3 days home 35 hour working week Private medical insurance. 26 days annual leave plus bank holidays Additional benefits. This role suits a confident CDM professional who enjoys delivery, autonomy and client interaction, and who wants a secure platform with consistent work.
Apr 12, 2026
Full time
With an excellent pipeline of secured work across London, an established risk management consultancy is looking to appoint a CDM Advisor / Principal Designer to join its growing team. This is a client facing role offering genuine ownership of projects, hybrid flexibility and long-term stability within a structured consultancy environment. CDM Advisor / Principal Designer - £60,000 - £70,000 - Consultancy Hybrid The Role Provide Client CDM Advisory services across multiple projects Lead design risk reviews and challenge where necessary Review and comment on design information to eliminate or reduce foreseeable risks Prepare and manage F10 notifications and Pre-Construction Information Review CPPs, RAMS and contractor documentation Coordinate and oversee Health and Safety Files Undertake site inspections across London when required Manage your own portfolio of projects and client relationships Projects are varied and include Commercial, Industrial, Residential, New Build and private developments. About You Experience operating as a CDM Advisor and/or Principal Designer Strong knowledge of CDM 2015 NEBOSH Construction or equivalent as a minimum Comfortable managing projects independently Confident communicator with clients and design teams What s On Offer Salary up to £70,000 depending on experience Hybrid working - typically 2 days in the London office, 3 days home 35 hour working week Private medical insurance. 26 days annual leave plus bank holidays Additional benefits. This role suits a confident CDM professional who enjoys delivery, autonomy and client interaction, and who wants a secure platform with consistent work.
Howells Solutions Limited
Carpenter multi
Howells Solutions Limited City, Birmingham
Job title: Carpenter multi trader Location: Covering Birmingham Pay: 18 - 20ph Job type: temp Overview: We are seeking a skilled and versatile Social Housing Joiner with multi-skills to join our dynamic team. As a crucial member of our construction and maintenance division, you will play a key role in ensuring the upkeep, improvement, and safety of social housing units. Key Responsibilities: Execute high-quality joinery work in social housing units. Perform multi-skilled tasks, including but not limited to plumbing, electrical, and general maintenance. Assess and repair various components within social housing units. Collaborate with the team to ensure projects are completed efficiently and to the highest standards. Adhere to safety protocols and regulations at all times. Communicate effectively with residents and colleagues, maintaining a professional and courteous demeanor. Qualifications: Proven experience as a joiner with multi-skilled capabilities. Must have relevant certifications in joinery and/or multi-skilled trades. Knowledge of health and safety regulations in construction and maintenance. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: Opportunities for professional development. Positive and inclusive work environment. Van and fuel card provided If you are interested please call Sommer on (phone number removed).
Apr 12, 2026
Seasonal
Job title: Carpenter multi trader Location: Covering Birmingham Pay: 18 - 20ph Job type: temp Overview: We are seeking a skilled and versatile Social Housing Joiner with multi-skills to join our dynamic team. As a crucial member of our construction and maintenance division, you will play a key role in ensuring the upkeep, improvement, and safety of social housing units. Key Responsibilities: Execute high-quality joinery work in social housing units. Perform multi-skilled tasks, including but not limited to plumbing, electrical, and general maintenance. Assess and repair various components within social housing units. Collaborate with the team to ensure projects are completed efficiently and to the highest standards. Adhere to safety protocols and regulations at all times. Communicate effectively with residents and colleagues, maintaining a professional and courteous demeanor. Qualifications: Proven experience as a joiner with multi-skilled capabilities. Must have relevant certifications in joinery and/or multi-skilled trades. Knowledge of health and safety regulations in construction and maintenance. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: Opportunities for professional development. Positive and inclusive work environment. Van and fuel card provided If you are interested please call Sommer on (phone number removed).
Henley Chase
Site Manager - Construction
Henley Chase City, Cardiff
Site Manager Mission Statement As a Site Manager you will act with professionalism, fairness, and integrity in all aspects of your role, fostering open and respectful relationships with colleagues, clients, and partners. Through ambition, accountability, and responsible leadership, you will drive high standards of safety, quality, and performance while supporting the long-term success of projects and teams. Role Outline The Site Manager is responsible for planning, managing, and controlling site operations to ensure projects are delivered safely, on programme, within budget, and to the required quality standards. The role involves leading site teams and subcontractors, safeguarding contractual and commercial positions, and maintaining strong working relationships with clients, consultants, and internal stakeholders to achieve successful project delivery and completion. Standard of Conduct & Statutory Duties In undertaking the duties of the role, you are required to maintain professionalism, appropriate conduct, and ethical behaviour in accordance with statutory law and organisational policies. Reporting To Direct Report: Contracts Manager / Line Manager Functional Report: Commercial and Construction Staff Key Functions Project Delivery & Programme Management Plan, manage, and control site activities in line with the agreed programme. Monitor progress against milestones and implement corrective actions where required. Coordinate subcontractors and trades to ensure efficient sequencing and timely completion. Lead regular site and progress meetings, producing action plans and short-term programmes. Identify risks, constraints, and potential delivery issues, taking appropriate action or escalating as necessary. Health, Safety, Quality & Environmental (HSQE) Ensure full compliance with HSQE policies, procedures, and relevant legislation. Implement and monitor safe systems of work to maintain a safe and controlled site. Address and report any breaches of HSQE compliance promptly. Promote positive health and safety behaviours among all site personnel and visitors. Ensure effective measures are in place to protect public safety at all times. Carry out and respond to site inspections, audits, and reviews to support continuous improvement. Quality, Defects & Close-Out Inspect works and manage snagging processes from site set-up through to completion. Proactively identify and resolve potential defects or quality issues. Manage remedial and post-completion works in line with client requirements. Support project close-out, including documentation and handover processes. Engage with clients to resolve issues during the defects liability period up to final certification. Commercial & Contractual Management Ensure contract terms are understood and adhered to. Work with commercial teams to monitor financial performance. Manage site preliminaries and costs within agreed budgets. Identify, report, and support the management of variations and change control. Support the protection and improvement of financial performance through effective site management. Communication & Stakeholder Management Liaise effectively with clients, consultants, subcontractors, and third parties. Ensure clear and timely communication across the project team. Maintain accurate and up-to-date site records in line with statutory requirements. Capture and communicate lessons learned to support continuous improvement. Manage the flow of design information, review drawings, and participate in design team meetings. Social Value Contribute to social value outcomes, including local employment, supply chain engagement, community relations, and environmental responsibility. Record and report social value outcomes achieved on site. Functional Development Contribute to the development and improvement of construction and site management processes. Support implementation of management systems on site. Promote best practices in safety, quality, programme management, and commercial awareness. Maintain personal training records and attend relevant training courses. Essential Qualifications / Skills Essential SMSTS / First Aid / Appropriate level CSCS qualification Strong leadership and organisational skills Excellent communication and stakeholder management Ability to manage multiple priorities in a fast-paced environment High attention to detail with a strong focus on quality and health & safety Ability to drive programme and meet deadlines Desirable Industry-recognised qualification Knowledge of UK Building Regulations Understanding of UK construction health & safety legislation Financial awareness and cost control skills Location Project-based role across multiple sites Attendance at office or other locations as required Additional Information Flexible working hours may be required to meet project demands The role may include other reasonable duties as requested by the line manager
Apr 12, 2026
Full time
Site Manager Mission Statement As a Site Manager you will act with professionalism, fairness, and integrity in all aspects of your role, fostering open and respectful relationships with colleagues, clients, and partners. Through ambition, accountability, and responsible leadership, you will drive high standards of safety, quality, and performance while supporting the long-term success of projects and teams. Role Outline The Site Manager is responsible for planning, managing, and controlling site operations to ensure projects are delivered safely, on programme, within budget, and to the required quality standards. The role involves leading site teams and subcontractors, safeguarding contractual and commercial positions, and maintaining strong working relationships with clients, consultants, and internal stakeholders to achieve successful project delivery and completion. Standard of Conduct & Statutory Duties In undertaking the duties of the role, you are required to maintain professionalism, appropriate conduct, and ethical behaviour in accordance with statutory law and organisational policies. Reporting To Direct Report: Contracts Manager / Line Manager Functional Report: Commercial and Construction Staff Key Functions Project Delivery & Programme Management Plan, manage, and control site activities in line with the agreed programme. Monitor progress against milestones and implement corrective actions where required. Coordinate subcontractors and trades to ensure efficient sequencing and timely completion. Lead regular site and progress meetings, producing action plans and short-term programmes. Identify risks, constraints, and potential delivery issues, taking appropriate action or escalating as necessary. Health, Safety, Quality & Environmental (HSQE) Ensure full compliance with HSQE policies, procedures, and relevant legislation. Implement and monitor safe systems of work to maintain a safe and controlled site. Address and report any breaches of HSQE compliance promptly. Promote positive health and safety behaviours among all site personnel and visitors. Ensure effective measures are in place to protect public safety at all times. Carry out and respond to site inspections, audits, and reviews to support continuous improvement. Quality, Defects & Close-Out Inspect works and manage snagging processes from site set-up through to completion. Proactively identify and resolve potential defects or quality issues. Manage remedial and post-completion works in line with client requirements. Support project close-out, including documentation and handover processes. Engage with clients to resolve issues during the defects liability period up to final certification. Commercial & Contractual Management Ensure contract terms are understood and adhered to. Work with commercial teams to monitor financial performance. Manage site preliminaries and costs within agreed budgets. Identify, report, and support the management of variations and change control. Support the protection and improvement of financial performance through effective site management. Communication & Stakeholder Management Liaise effectively with clients, consultants, subcontractors, and third parties. Ensure clear and timely communication across the project team. Maintain accurate and up-to-date site records in line with statutory requirements. Capture and communicate lessons learned to support continuous improvement. Manage the flow of design information, review drawings, and participate in design team meetings. Social Value Contribute to social value outcomes, including local employment, supply chain engagement, community relations, and environmental responsibility. Record and report social value outcomes achieved on site. Functional Development Contribute to the development and improvement of construction and site management processes. Support implementation of management systems on site. Promote best practices in safety, quality, programme management, and commercial awareness. Maintain personal training records and attend relevant training courses. Essential Qualifications / Skills Essential SMSTS / First Aid / Appropriate level CSCS qualification Strong leadership and organisational skills Excellent communication and stakeholder management Ability to manage multiple priorities in a fast-paced environment High attention to detail with a strong focus on quality and health & safety Ability to drive programme and meet deadlines Desirable Industry-recognised qualification Knowledge of UK Building Regulations Understanding of UK construction health & safety legislation Financial awareness and cost control skills Location Project-based role across multiple sites Attendance at office or other locations as required Additional Information Flexible working hours may be required to meet project demands The role may include other reasonable duties as requested by the line manager
SF Partners
Supply Chain Coordinator
SF Partners City, Derby
Title: Supply Chain Coordinator Location: Office-based SF Recruitment looking for a proactive and detail-oriented Supply Chain Coordinator to support the effective delivery of end-to-end supply chain operations across procurement, inventory, and logistics. This is a fantastic opportunity to join a growing organisation where you will play a key role in protecting delivery commitments, improving supplier performance, and supporting inventory optimisation. The role offers strong development potential into senior supply chain or procurement positions. Key Responsibilities -Expedite materials and components to meet operational and customer requirements -Ensure timely receipt of goods from approved suppliers into correct locations -Identify and escalate risks relating to delivery, quality, or capacity -Build strong relationships with internal teams including Procurement, Logistics, Finance, and Operations -Act as a key point of coordination between suppliers and internal stakeholders -Support wider supply chain projects and programme activities -Track and report on KPIs including on-time delivery, inventory health, and cost metrics -Conduct root cause analysis and implement improvement actions -Identify inefficiencies and support continuous improvement initiatives -Ensure supplier compliance with quality and certification requirements Skills & Experience -Minimum 5 years' experience in a supply chain or purchasing role -Strong ERP/MRP systems knowledge -Good Excel and Microsoft 365 skills -Strong communication, problem-solving, and organisational skills If you have the relevant skills, please apply with your latest CV today.
Apr 12, 2026
Full time
Title: Supply Chain Coordinator Location: Office-based SF Recruitment looking for a proactive and detail-oriented Supply Chain Coordinator to support the effective delivery of end-to-end supply chain operations across procurement, inventory, and logistics. This is a fantastic opportunity to join a growing organisation where you will play a key role in protecting delivery commitments, improving supplier performance, and supporting inventory optimisation. The role offers strong development potential into senior supply chain or procurement positions. Key Responsibilities -Expedite materials and components to meet operational and customer requirements -Ensure timely receipt of goods from approved suppliers into correct locations -Identify and escalate risks relating to delivery, quality, or capacity -Build strong relationships with internal teams including Procurement, Logistics, Finance, and Operations -Act as a key point of coordination between suppliers and internal stakeholders -Support wider supply chain projects and programme activities -Track and report on KPIs including on-time delivery, inventory health, and cost metrics -Conduct root cause analysis and implement improvement actions -Identify inefficiencies and support continuous improvement initiatives -Ensure supplier compliance with quality and certification requirements Skills & Experience -Minimum 5 years' experience in a supply chain or purchasing role -Strong ERP/MRP systems knowledge -Good Excel and Microsoft 365 skills -Strong communication, problem-solving, and organisational skills If you have the relevant skills, please apply with your latest CV today.
PSR Solutions
Electrical Project Manager
PSR Solutions City, Leeds
We are currently recruiting for an experienced Electrical Project Manager to join a leading retail project delivery organisation. This role will focus on the successful delivery of electrical installations across a range of national retail projects, including store refurbishments, upgrades, and multi-site rollout programmes. The company works with major UK retail clients and is known for delivering high-quality projects within tight time frames, making this an excellent opportunity for an Electrical Project Manager who is experienced in fast-paced environments. The Role As Electrical Project Manager, you will be responsible for managing the electrical elements of multiple retail projects from inception through to completion. You will ensure that all electrical works are delivered in accordance with programme, budget, and quality expectations. You will play a key role in coordinating site activities, managing subcontractors, and ensuring that all electrical installations meet current regulations and client specifications. Key Responsibilities End-to-end management of electrical packages across retail fit-out and refurbishment projects Coordination of subcontractors, site teams, and suppliers to ensure smooth project delivery Management of project programmes, ensuring deadlines are met across multiple concurrent sites Financial management, including cost control, variations, and reporting Ensuring compliance with electrical regulations, standards, and health and safety requirements Liaising with clients, consultants, and internal stakeholders to maintain strong working relationships Reviewing drawings, specifications, and technical submissions Supporting procurement processes for electrical packages and materials Managing testing, commissioning, snagging, and final handover Requirements Proven experience as an Electrical Project Manager within the construction or building services sector Strong technical knowledge of electrical installations within commercial or retail environments Essential experience delivering projects within the retail sector (fit-out, refurbishments, or rollouts) Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment Strong commercial and contractual awareness Excellent communication and stakeholder management skills Willingness to travel nationally as required Full UK driving licence What's on Offer Salary of 65,000 - 70,000 Attractive package including car allowance, bonus, and benefits Opportunity to work with major retail clients on nationwide programmes A growing and forward-thinking organisation with long-term career prospects Involvement in high-volume, fast-track project delivery This position is well suited to an experienced Electrical Project Manager who enjoys managing multiple projects and is comfortable working within a dynamic and fast-moving retail environment.
Apr 12, 2026
Full time
We are currently recruiting for an experienced Electrical Project Manager to join a leading retail project delivery organisation. This role will focus on the successful delivery of electrical installations across a range of national retail projects, including store refurbishments, upgrades, and multi-site rollout programmes. The company works with major UK retail clients and is known for delivering high-quality projects within tight time frames, making this an excellent opportunity for an Electrical Project Manager who is experienced in fast-paced environments. The Role As Electrical Project Manager, you will be responsible for managing the electrical elements of multiple retail projects from inception through to completion. You will ensure that all electrical works are delivered in accordance with programme, budget, and quality expectations. You will play a key role in coordinating site activities, managing subcontractors, and ensuring that all electrical installations meet current regulations and client specifications. Key Responsibilities End-to-end management of electrical packages across retail fit-out and refurbishment projects Coordination of subcontractors, site teams, and suppliers to ensure smooth project delivery Management of project programmes, ensuring deadlines are met across multiple concurrent sites Financial management, including cost control, variations, and reporting Ensuring compliance with electrical regulations, standards, and health and safety requirements Liaising with clients, consultants, and internal stakeholders to maintain strong working relationships Reviewing drawings, specifications, and technical submissions Supporting procurement processes for electrical packages and materials Managing testing, commissioning, snagging, and final handover Requirements Proven experience as an Electrical Project Manager within the construction or building services sector Strong technical knowledge of electrical installations within commercial or retail environments Essential experience delivering projects within the retail sector (fit-out, refurbishments, or rollouts) Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment Strong commercial and contractual awareness Excellent communication and stakeholder management skills Willingness to travel nationally as required Full UK driving licence What's on Offer Salary of 65,000 - 70,000 Attractive package including car allowance, bonus, and benefits Opportunity to work with major retail clients on nationwide programmes A growing and forward-thinking organisation with long-term career prospects Involvement in high-volume, fast-track project delivery This position is well suited to an experienced Electrical Project Manager who enjoys managing multiple projects and is comfortable working within a dynamic and fast-moving retail environment.
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