Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 23, 2026
Full time
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Regulatory Affairs Technology Product Specialist: - Remote £400 per day Job Purpose: As a member of a Technology Product team, the Technology Product Specialist contributes to the strategic vision of Regulatory Affairs and supports the digitalization of RA, by supporting the Technology Product Lead. The Technology Product Specialist is accountable for managing operational activities related to Techno click apply for full job details
Apr 23, 2026
Contractor
Regulatory Affairs Technology Product Specialist: - Remote £400 per day Job Purpose: As a member of a Technology Product team, the Technology Product Specialist contributes to the strategic vision of Regulatory Affairs and supports the digitalization of RA, by supporting the Technology Product Lead. The Technology Product Specialist is accountable for managing operational activities related to Techno click apply for full job details
Cleaner Job: Cleaner Location: YO10 3WW Start Date: ASAP Shift: 17:30 - 01:00 (Full-time hours) Job Description We are currently seeking an experienced, reliable, and hardworking Cleaner to join our client's team. This is a temporary to permanent opportunity for the right candidate. The successful candidate will be responsible for maintaining high cleaning standards across the busess, ensuring all areas are clean, safe, and presentable at all times. Working Hours Full-time hours Shift: 17:30 - 01:00 Daily Responsibilities Clean all designated areas to a high standard Sweep, mop, vacuum, and polish floors Empty bins and dispose of waste safely Wipe and disinfect surfaces and touchpoints Clean and sanitise replenishing supplies as needed Dust furniture, fixtures, and fittings Ensure cleaning equipment is used and stored correctly Report any maintenance or safety issues Follow all health and safety procedures Requirements Previous cleaning experience is essential Must be reliable and punctual Strong attention to detail Ability to work independently Must have own safety shoes and hi-vis vest Must be able to work full-time hours If you are interested in this role, please send your CV or contact me on WhatsApp: (phone number removed) Thank you.
Apr 23, 2026
Seasonal
Cleaner Job: Cleaner Location: YO10 3WW Start Date: ASAP Shift: 17:30 - 01:00 (Full-time hours) Job Description We are currently seeking an experienced, reliable, and hardworking Cleaner to join our client's team. This is a temporary to permanent opportunity for the right candidate. The successful candidate will be responsible for maintaining high cleaning standards across the busess, ensuring all areas are clean, safe, and presentable at all times. Working Hours Full-time hours Shift: 17:30 - 01:00 Daily Responsibilities Clean all designated areas to a high standard Sweep, mop, vacuum, and polish floors Empty bins and dispose of waste safely Wipe and disinfect surfaces and touchpoints Clean and sanitise replenishing supplies as needed Dust furniture, fixtures, and fittings Ensure cleaning equipment is used and stored correctly Report any maintenance or safety issues Follow all health and safety procedures Requirements Previous cleaning experience is essential Must be reliable and punctual Strong attention to detail Ability to work independently Must have own safety shoes and hi-vis vest Must be able to work full-time hours If you are interested in this role, please send your CV or contact me on WhatsApp: (phone number removed) Thank you.
Head Chef, Hotel du Vin £43k PA Inc TRONC, 45 Hours Permanent Contract York Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin Get a taste for our Kitchen Do you love watching your food leave the pass, knowing that the guest will love eating it as much as you loved cooking it? Do you love people and making guests smile, Can you deliver on our high standards every day? Can you do all this whilst overseeing the running of the kitchen? Can you support the General Manager by inspiring the kitchen team to deliver perfect dishes every time? Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a Senior Head Chef role - we actively encourage internal development and progression. Onwards and upwards!
Apr 23, 2026
Full time
Head Chef, Hotel du Vin £43k PA Inc TRONC, 45 Hours Permanent Contract York Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin Get a taste for our Kitchen Do you love watching your food leave the pass, knowing that the guest will love eating it as much as you loved cooking it? Do you love people and making guests smile, Can you deliver on our high standards every day? Can you do all this whilst overseeing the running of the kitchen? Can you support the General Manager by inspiring the kitchen team to deliver perfect dishes every time? Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a Senior Head Chef role - we actively encourage internal development and progression. Onwards and upwards!
Our client are looking for an experienced Proposals Manager to support their work winning team ensuring they deliver first class content to help them win projects across multiple sectors all over the UK. This role will be based out of their London Office with the working pattern to be 4 days in their office and 1 day WFH. Competitive hourly rate on offer with potential to run for between 3 and 6 months. The Proposals Manager Role In Bid: - Responsible for leading the development of the Quality Statement for bid submissions (PQQ and Tender) - Ensure our value proposition and win themes are embedded within the final bid submission - Lead answer planning and storyboarding sessions - Undertake bid writing where required - Produce and edit final written copy for inclusion in bids where appropriate - Prepare client presentations including content and key messages - Producing final hard copy / online submissions Out of Bid: - Undertake regular site visits, interviews with key people including evidence capture and writing case studies - Maintain evidence / case study library for bids, ensuring information contained within is up to date and relevant - Supporting the work winning team in improving and coordinating an efficient proposals management process - Support work winning activities and projects, as required, by producing newsletters, comms outputs or similar - Engage and?support teams across the company to share best practice, learning from experience and improvement opportunities Your Profile - Proven ability of creating and producing outstanding contemporary tender /PQQ submission returns - A creative thinker, with the ability to develop innovative solutions - Proven experience of managing a team of Bid Writers / response owners through a tender process - Competent in Adobe Creative Cloud and MS Office applications - An effective communicator, both written and verbally - An established collaborator with the ability to quickly build effective relationships internally and externally - HNC or Degree qualified or (equivalent) in Graphic Design, Business Management, Marketing or similar, preferably with experience in Construction Umbrella PAYE rate to be discussed, dependent upon level of experience and suitability.
Apr 23, 2026
Seasonal
Our client are looking for an experienced Proposals Manager to support their work winning team ensuring they deliver first class content to help them win projects across multiple sectors all over the UK. This role will be based out of their London Office with the working pattern to be 4 days in their office and 1 day WFH. Competitive hourly rate on offer with potential to run for between 3 and 6 months. The Proposals Manager Role In Bid: - Responsible for leading the development of the Quality Statement for bid submissions (PQQ and Tender) - Ensure our value proposition and win themes are embedded within the final bid submission - Lead answer planning and storyboarding sessions - Undertake bid writing where required - Produce and edit final written copy for inclusion in bids where appropriate - Prepare client presentations including content and key messages - Producing final hard copy / online submissions Out of Bid: - Undertake regular site visits, interviews with key people including evidence capture and writing case studies - Maintain evidence / case study library for bids, ensuring information contained within is up to date and relevant - Supporting the work winning team in improving and coordinating an efficient proposals management process - Support work winning activities and projects, as required, by producing newsletters, comms outputs or similar - Engage and?support teams across the company to share best practice, learning from experience and improvement opportunities Your Profile - Proven ability of creating and producing outstanding contemporary tender /PQQ submission returns - A creative thinker, with the ability to develop innovative solutions - Proven experience of managing a team of Bid Writers / response owners through a tender process - Competent in Adobe Creative Cloud and MS Office applications - An effective communicator, both written and verbally - An established collaborator with the ability to quickly build effective relationships internally and externally - HNC or Degree qualified or (equivalent) in Graphic Design, Business Management, Marketing or similar, preferably with experience in Construction Umbrella PAYE rate to be discussed, dependent upon level of experience and suitability.
Senior Ecologist Leeds We are looking for a Senior Ecologist to join a well-established company in Leeds. The company work on a diverse range of projects from local conservation, to large-scale infrastructure developments. The company offer an excellent bonus scheme, paid professional membership fees as well as having an employee mentoring scheme and paid volunteering days. What We're Looking For; Experience within an ecological consultancy or a related field. A degree in Ecology, Environmental Science, or related discipline. A master's degree or PhD is advantageous. Proficiency in ecological survey techniques, data analysis, and report writing. Excellent communication and interpersonal skills. A strong understanding of UK wildlife legislation, planning regulations, and best practices in ecological management. Key Responsibilities; To lead and manage ecological assessments, habitat surveys, and impact studies for various projects. To conduct and oversee field surveys, including protected species surveys, habitat assessments, and ecological monitoring. Wrepare detailed ecological reports, impact assessments, and mitigation strategies. Client Liaison: Build and maintain relationships with clients, providing expert advice and guidance on ecological issues. Assisting with supporting junior ecologists with the option to mentor Ensure projects comply with relevant legislation, planning policies, and environmental standards. Interested in this Senior Ecologist vacancy? To discuss this vacancy or any other roles, please do not hesitate to contact Ashleigh Garner at Penguin Recruitment or click apply to this advert!
Apr 23, 2026
Full time
Senior Ecologist Leeds We are looking for a Senior Ecologist to join a well-established company in Leeds. The company work on a diverse range of projects from local conservation, to large-scale infrastructure developments. The company offer an excellent bonus scheme, paid professional membership fees as well as having an employee mentoring scheme and paid volunteering days. What We're Looking For; Experience within an ecological consultancy or a related field. A degree in Ecology, Environmental Science, or related discipline. A master's degree or PhD is advantageous. Proficiency in ecological survey techniques, data analysis, and report writing. Excellent communication and interpersonal skills. A strong understanding of UK wildlife legislation, planning regulations, and best practices in ecological management. Key Responsibilities; To lead and manage ecological assessments, habitat surveys, and impact studies for various projects. To conduct and oversee field surveys, including protected species surveys, habitat assessments, and ecological monitoring. Wrepare detailed ecological reports, impact assessments, and mitigation strategies. Client Liaison: Build and maintain relationships with clients, providing expert advice and guidance on ecological issues. Assisting with supporting junior ecologists with the option to mentor Ensure projects comply with relevant legislation, planning policies, and environmental standards. Interested in this Senior Ecologist vacancy? To discuss this vacancy or any other roles, please do not hesitate to contact Ashleigh Garner at Penguin Recruitment or click apply to this advert!
Job Title: Credit Controller Location: Belfast Salary: 28k to 30k Industry: Facilities Management Our client is a fast-growing facilities management business providing essential services such as property maintenance, cleaning, and security solutions. Due to their rapid expansion, they are looking to bring on a Credit Controller who can take ownership of their accounts receivable and keep cash flow on track. Job Overview: As the Credit Controller, you will be responsible for managing the full credit control cycle, ensuring invoices are issued accurately and payments are collected promptly. You will also build strong relationships with clients, resolve invoice disputes, and work closely with internal teams to ensure smooth financial operations. This is a hands-on role in a fast-paced environment where no two days are the same. Key Responsibilities: Manage accounts receivable and chase overdue payments efficiently. Conduct credit checks on new clients and assess credit limits. Resolve billing disputes and answer client queries professionally. Prepare regular reports on outstanding debts and credit performance. Collaborate with operations and sales teams to ensure accurate invoicing. Requirements: Previous experience as a Credit Controller, ideally in facilities management, construction, or service industries. Strong knowledge of credit control procedures, invoicing, and accounting principles. Excellent communication and negotiation skills. Proactive, organized, and able to work in a busy, fast-moving environment. Proficiency with accounting software (Sage, Xero, QuickBooks) and MS Office Benefits: Join a growing, high-paced business with career progression opportunities. Work in a supportive environment with a focus on professional development. Competitive salary and performance-related incentives. If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Credit Controller Location: Belfast Salary: 28k to 30k Industry: Facilities Management
Apr 23, 2026
Full time
Job Title: Credit Controller Location: Belfast Salary: 28k to 30k Industry: Facilities Management Our client is a fast-growing facilities management business providing essential services such as property maintenance, cleaning, and security solutions. Due to their rapid expansion, they are looking to bring on a Credit Controller who can take ownership of their accounts receivable and keep cash flow on track. Job Overview: As the Credit Controller, you will be responsible for managing the full credit control cycle, ensuring invoices are issued accurately and payments are collected promptly. You will also build strong relationships with clients, resolve invoice disputes, and work closely with internal teams to ensure smooth financial operations. This is a hands-on role in a fast-paced environment where no two days are the same. Key Responsibilities: Manage accounts receivable and chase overdue payments efficiently. Conduct credit checks on new clients and assess credit limits. Resolve billing disputes and answer client queries professionally. Prepare regular reports on outstanding debts and credit performance. Collaborate with operations and sales teams to ensure accurate invoicing. Requirements: Previous experience as a Credit Controller, ideally in facilities management, construction, or service industries. Strong knowledge of credit control procedures, invoicing, and accounting principles. Excellent communication and negotiation skills. Proactive, organized, and able to work in a busy, fast-moving environment. Proficiency with accounting software (Sage, Xero, QuickBooks) and MS Office Benefits: Join a growing, high-paced business with career progression opportunities. Work in a supportive environment with a focus on professional development. Competitive salary and performance-related incentives. If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Credit Controller Location: Belfast Salary: 28k to 30k Industry: Facilities Management
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 23, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
A fantastic opportunity has arisen for a suitably qualified individual with the motivation and dedication required to be an Air Quality Consultant to join a nationally prevalent consultancy with expertise in ambient and indoor air quality consultancy. You will be trained and supported to become a highly successful and commercially aware consultant carrying out a range of impact assessments and related duties on a variety of interesting and prestigious projects predominantly in industrial, land and construction industries. Qualifications MSc/BSc/PhD Atmospheric Science/ Air Pollution/Meteorology Full driving license Experience Good communication and client liaison skills The ability to produce technically accurate reports The ability to learn quickly be self motivated and work independently to deadlines A proven track record in effective project and financial management Highly organised and IT literate Experience using current atmospheric dispersion modelling packages and GIS Duties Measurement surveys and reporting Atmospheric dispersion modeling (ADMS Roads, Breeze packages) Liaising with consultants, engineers and architects Consulting with a variety of external bodies in order to complete air quality reports Conducting desk-based studies to assess local air quality in the vicinity of proposed schemes and developments Produce air quality reports and prepare proposals Preparation of inputs for Environmental Statements Conducting air quality impact assessments and monitoring programmes Excel based data manipulation GIS work Technical report writing. Benefits Highly competitive salary Friendly and flexible work environment Continuing professional development Performance-related bonus scheme Flexible working Interested in this or other roles in Acoustics or Air Quality? Please do not hesitate to contact Amir Gharaati from Penguin Recruitment. This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Apr 23, 2026
Full time
A fantastic opportunity has arisen for a suitably qualified individual with the motivation and dedication required to be an Air Quality Consultant to join a nationally prevalent consultancy with expertise in ambient and indoor air quality consultancy. You will be trained and supported to become a highly successful and commercially aware consultant carrying out a range of impact assessments and related duties on a variety of interesting and prestigious projects predominantly in industrial, land and construction industries. Qualifications MSc/BSc/PhD Atmospheric Science/ Air Pollution/Meteorology Full driving license Experience Good communication and client liaison skills The ability to produce technically accurate reports The ability to learn quickly be self motivated and work independently to deadlines A proven track record in effective project and financial management Highly organised and IT literate Experience using current atmospheric dispersion modelling packages and GIS Duties Measurement surveys and reporting Atmospheric dispersion modeling (ADMS Roads, Breeze packages) Liaising with consultants, engineers and architects Consulting with a variety of external bodies in order to complete air quality reports Conducting desk-based studies to assess local air quality in the vicinity of proposed schemes and developments Produce air quality reports and prepare proposals Preparation of inputs for Environmental Statements Conducting air quality impact assessments and monitoring programmes Excel based data manipulation GIS work Technical report writing. Benefits Highly competitive salary Friendly and flexible work environment Continuing professional development Performance-related bonus scheme Flexible working Interested in this or other roles in Acoustics or Air Quality? Please do not hesitate to contact Amir Gharaati from Penguin Recruitment. This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
Apr 23, 2026
Full time
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 23, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
Apr 23, 2026
Full time
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 23, 2026
Full time
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Primary Teaching Assistant - City Centre A welcoming and inclusive primary school in Birmingham City Centre is looking to appoint a dedicated and proactive Teaching Assistant to join their team on a full-time basis from 1st September 2026, through Aspire People. This is a fantastic opportunity for a passionate Teaching Assistant who is committed to supporting pupils both academically and emotionally, particularly those with additional learning and behavioural needs. The successful candidate will work closely with the class teacher and wider school staff to provide support for pupils across the primary age range. The role will involve helping children to access learning, remain engaged in lessons, and develop positive behaviour strategies within the classroom environment. You will be supporting children who may require additional help with: Learning and classroom engagement Social, emotional and behavioural needs Building confidence and independence Following routines and expectations throughout the school day The Ideal Candidate Will Have: Experience working within a primary school setting A calm, patient and nurturing approach Confidence supporting children with behavioural needs and additional learning needs Strong communication and teamwork skills A genuine passion for helping children thrive in education The ability to build positive relationships with pupils, staff and families Experience supporting children with SEND, SEMH, ASD, ADHD, or behaviour challenges would be highly beneficial. Working with Aspire People offers you: Access to a variety of long-term and permanent opportunities Ongoing support from a dedicated consultant Competitive rates of pay The opportunity to work within supportive and welcoming school environments This is a rewarding opportunity for a Teaching Assistant looking to make a real difference in a child's school experience and become part of a committed primary school team. If you are an enthusiastic and compassionate Teaching Assistant looking for a full-time role in Birmingham City Centre starting in September 2026, we would love to hear from you. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Apr 23, 2026
Seasonal
Primary Teaching Assistant - City Centre A welcoming and inclusive primary school in Birmingham City Centre is looking to appoint a dedicated and proactive Teaching Assistant to join their team on a full-time basis from 1st September 2026, through Aspire People. This is a fantastic opportunity for a passionate Teaching Assistant who is committed to supporting pupils both academically and emotionally, particularly those with additional learning and behavioural needs. The successful candidate will work closely with the class teacher and wider school staff to provide support for pupils across the primary age range. The role will involve helping children to access learning, remain engaged in lessons, and develop positive behaviour strategies within the classroom environment. You will be supporting children who may require additional help with: Learning and classroom engagement Social, emotional and behavioural needs Building confidence and independence Following routines and expectations throughout the school day The Ideal Candidate Will Have: Experience working within a primary school setting A calm, patient and nurturing approach Confidence supporting children with behavioural needs and additional learning needs Strong communication and teamwork skills A genuine passion for helping children thrive in education The ability to build positive relationships with pupils, staff and families Experience supporting children with SEND, SEMH, ASD, ADHD, or behaviour challenges would be highly beneficial. Working with Aspire People offers you: Access to a variety of long-term and permanent opportunities Ongoing support from a dedicated consultant Competitive rates of pay The opportunity to work within supportive and welcoming school environments This is a rewarding opportunity for a Teaching Assistant looking to make a real difference in a child's school experience and become part of a committed primary school team. If you are an enthusiastic and compassionate Teaching Assistant looking for a full-time role in Birmingham City Centre starting in September 2026, we would love to hear from you. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
A global hygiene management company is seeking ambitious graduates for its Graduate Management Programme. This role offers hands-on experience in hygiene management with a starting salary of £26,655, potential bonuses, and relocation support. You'll receive industry-leading training and the opportunity to progress into supervisory or sales roles after your initial year. Ideal candidates will hold a minimum 2.2 Bachelor's degree and possess strong work ethic and customer service skills. Apply now to kickstart your career in hygiene management!
Apr 23, 2026
Full time
A global hygiene management company is seeking ambitious graduates for its Graduate Management Programme. This role offers hands-on experience in hygiene management with a starting salary of £26,655, potential bonuses, and relocation support. You'll receive industry-leading training and the opportunity to progress into supervisory or sales roles after your initial year. Ideal candidates will hold a minimum 2.2 Bachelor's degree and possess strong work ethic and customer service skills. Apply now to kickstart your career in hygiene management!
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 23, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Senior Family Support Worker We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services. Join South Birmingham s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Senior Family Support Worker Location: Edgbaston & Northfield Districts/Hybrid Hours: 37 (9 5 Monday Thursday, 9 4:30 Friday) Contract: Full Time - Fixed Term until March 2027 Salary: £30,000 Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies. Closing Date: 26th April 2026 (Midnight) Interview Date: 5th May 2026 The Role Working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future. You will work within the Early Help Locality multi-disciplinary team to provide a timely and frontline response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities. As an Early Help Senior Family Support Worker, you will have responsibility for practice development. You will work at an operational level with the Service Manager to provide support to the Family Support Worker Team. You will carry a reduced case load, demonstrating a strong practice base that can be role modelled to staff. In addition, you will need to promote inclusion and demonstrate a sound knowledge of safeguarding and quality assurance. Duties and responsibilities include: Leadership & Operational Support Practice Development Direct Work With Families Partnership Working Recording & Administration Safeguarding About You We are looking for someone with a level 3 Qualification in relevant area (Health and Social Care, Family Worker or similar) and experience of: Delivering outreach or one to support work. Supporting families and individuals with complex support needs Forging links and establishing relationships with partner agencies You we also have knowledge of VCSE organisations within the locality and support available for families and good administration and record keeping skills. About the Organisation Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Family Support Worker, Children s Support Worker, Senior Family Support Worker, Senior Children s Support Worker, Family Support Case Worker, Family Outreach Worker, Family Outreach Support Worker. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 23, 2026
Contractor
Senior Family Support Worker We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services. Join South Birmingham s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Senior Family Support Worker Location: Edgbaston & Northfield Districts/Hybrid Hours: 37 (9 5 Monday Thursday, 9 4:30 Friday) Contract: Full Time - Fixed Term until March 2027 Salary: £30,000 Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies. Closing Date: 26th April 2026 (Midnight) Interview Date: 5th May 2026 The Role Working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future. You will work within the Early Help Locality multi-disciplinary team to provide a timely and frontline response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities. As an Early Help Senior Family Support Worker, you will have responsibility for practice development. You will work at an operational level with the Service Manager to provide support to the Family Support Worker Team. You will carry a reduced case load, demonstrating a strong practice base that can be role modelled to staff. In addition, you will need to promote inclusion and demonstrate a sound knowledge of safeguarding and quality assurance. Duties and responsibilities include: Leadership & Operational Support Practice Development Direct Work With Families Partnership Working Recording & Administration Safeguarding About You We are looking for someone with a level 3 Qualification in relevant area (Health and Social Care, Family Worker or similar) and experience of: Delivering outreach or one to support work. Supporting families and individuals with complex support needs Forging links and establishing relationships with partner agencies You we also have knowledge of VCSE organisations within the locality and support available for families and good administration and record keeping skills. About the Organisation Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Family Support Worker, Children s Support Worker, Senior Family Support Worker, Senior Children s Support Worker, Family Support Case Worker, Family Outreach Worker, Family Outreach Support Worker. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
We are delighted to be working with our well-established multi-disciplined Surveying practice, who are looking for an Associate Quantity Surveyor to join the business. Based from the Edinburgh office, you will be responsible for projects across all sectors and have the following skills, experience and qualifications: MRICS qualified and ideally looking for the next step in yoour career. Experience of working on projects across a range of sectors. Excellent experience of all pre and post contract QS duties. Ability to supervise others. Proven stable work record. You must have contacts and comfortable with Business Development. Excellent English both written and spoken along with good IT skills is essential Strong client facing skills. You will receive a competitive salary (DOE) including a car, bonus, pension, plus RICS fees paid and other benefits. If you are interested in the opportunity please send your CV and application for consideration or call Jill Cullen on (phone number removed). INDPERM
Apr 23, 2026
Full time
We are delighted to be working with our well-established multi-disciplined Surveying practice, who are looking for an Associate Quantity Surveyor to join the business. Based from the Edinburgh office, you will be responsible for projects across all sectors and have the following skills, experience and qualifications: MRICS qualified and ideally looking for the next step in yoour career. Experience of working on projects across a range of sectors. Excellent experience of all pre and post contract QS duties. Ability to supervise others. Proven stable work record. You must have contacts and comfortable with Business Development. Excellent English both written and spoken along with good IT skills is essential Strong client facing skills. You will receive a competitive salary (DOE) including a car, bonus, pension, plus RICS fees paid and other benefits. If you are interested in the opportunity please send your CV and application for consideration or call Jill Cullen on (phone number removed). INDPERM
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 22, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 22, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Apr 22, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Our client is a well-established and forward-thinking accountancy practice based in Liverpool, offering a comprehensive range of services to a diverse client base. The firm has built a strong reputation for delivering high-quality, tailored advice and prides itself on maintaining a professional yet supportive working environment. With a focus on developing talent and providing clear progression pathways, this is an excellent opportunity for a Tax professional to join a growing and collaborative team. Role Overview - Tax This Tax Senior role offers a varied workload with a focus on both personal and corporate tax, ideally suited to someone with mixed tax experience. You will work closely with a Tax Manager and a junior team member, acting as a key point of support in delivering compliance and advisory services. Preparation and review of self-assessment tax returns Supporting corporate tax compliance work where required Liaising directly with clients to discuss tax matters and resolve queries Supporting tax planning and advisory assignments Assisting in managing workflow across the tax team Reviewing work prepared by junior staff where appropriate Ensuring all filings and deadlines are met accurately and efficiently This role is available on a full-time or part-time basis, depending on the candidate's preference. Role Requirements - Tax Experience in mixed tax (personal and corporate tax preferred) Ideally ATT/CTA/ACA/ACCA part-qualified or qualified (or qualified by experience) Previous experience within a UK accountancy practice Strong understanding of self-assessment and corporate tax compliance Confident communicator with the ability to deal directly with clients Ability to work independently while supporting junior colleagues Organised, proactive, and detail-focused approach Salary & Benefits - Tax Salary: 35,000 - 50,000 (with potential for higher depending on experience) Working hours: 9:00am - 5:00pm (full-time, office-based role) Part-time working considered Holiday Package: 25 days + bank holidays for trainees, 27 days + bank holidays for non-trainees Clear progression within a structured tax team Supportive and professional working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 22, 2026
Full time
Our client is a well-established and forward-thinking accountancy practice based in Liverpool, offering a comprehensive range of services to a diverse client base. The firm has built a strong reputation for delivering high-quality, tailored advice and prides itself on maintaining a professional yet supportive working environment. With a focus on developing talent and providing clear progression pathways, this is an excellent opportunity for a Tax professional to join a growing and collaborative team. Role Overview - Tax This Tax Senior role offers a varied workload with a focus on both personal and corporate tax, ideally suited to someone with mixed tax experience. You will work closely with a Tax Manager and a junior team member, acting as a key point of support in delivering compliance and advisory services. Preparation and review of self-assessment tax returns Supporting corporate tax compliance work where required Liaising directly with clients to discuss tax matters and resolve queries Supporting tax planning and advisory assignments Assisting in managing workflow across the tax team Reviewing work prepared by junior staff where appropriate Ensuring all filings and deadlines are met accurately and efficiently This role is available on a full-time or part-time basis, depending on the candidate's preference. Role Requirements - Tax Experience in mixed tax (personal and corporate tax preferred) Ideally ATT/CTA/ACA/ACCA part-qualified or qualified (or qualified by experience) Previous experience within a UK accountancy practice Strong understanding of self-assessment and corporate tax compliance Confident communicator with the ability to deal directly with clients Ability to work independently while supporting junior colleagues Organised, proactive, and detail-focused approach Salary & Benefits - Tax Salary: 35,000 - 50,000 (with potential for higher depending on experience) Working hours: 9:00am - 5:00pm (full-time, office-based role) Part-time working considered Holiday Package: 25 days + bank holidays for trainees, 27 days + bank holidays for non-trainees Clear progression within a structured tax team Supportive and professional working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Sytner BMW Sheffield are looking for confident, highly motivated, enthusiastic and experienced Workshop Controller to support the Service Department in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates with over 25 productive; in addition to dealing with our retail customers, we also deal with BMW Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 22, 2026
Full time
Sytner BMW Sheffield are looking for confident, highly motivated, enthusiastic and experienced Workshop Controller to support the Service Department in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry leading training and development. As part of the Sytner Group we are a company that is committed to developing your long-term career within our business. As an experienced Workshop Controller, you will need to be skilled in all aspects of running a high-volume prestige workshop that operates with over 25 productive; in addition to dealing with our retail customers, we also deal with BMW Breakdowns. Preference will be given to candidates currently operating in a similar role. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess the drive to succeed, excellent communication skills, the ability to manage and a passion with enthusiasm to work with this prestigious brand. We demand the highest of standards from our Team, and in return you can expect a good working environment, and a remuneration package designed to reward outstanding performance. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 22, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 22, 2026
Full time
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 22, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Essential Experience: Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communicaton Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Johnson & Associates Rec Specialists Ltd
City, London
Location: London Salary: Up to £75,000 Contract: Permanent, Full-Time Work Pattern: 4 days in office, 1 day from home. About the Opportunity Join a leading global financial services group's, where you'll play a crucial role in managing a diverse portfolio of debt investments click apply for full job details
Apr 22, 2026
Full time
Location: London Salary: Up to £75,000 Contract: Permanent, Full-Time Work Pattern: 4 days in office, 1 day from home. About the Opportunity Join a leading global financial services group's, where you'll play a crucial role in managing a diverse portfolio of debt investments click apply for full job details
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 22, 2026
Full time
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Systech is seeking to hire hard-working and ambitious legal professionals with a construction background. We want candidates with a minimum of 2 years of relevant post graduate experience, preferably within our sector. Applicants should have an interest in construction and possess a desire to be involved in large infrastructure and construction projects in Australia click apply for full job details
Apr 22, 2026
Full time
Systech is seeking to hire hard-working and ambitious legal professionals with a construction background. We want candidates with a minimum of 2 years of relevant post graduate experience, preferably within our sector. Applicants should have an interest in construction and possess a desire to be involved in large infrastructure and construction projects in Australia click apply for full job details
Our client is a well-established and growing independent accountancy practice based in Liverpool, operating across the North West. The firm has a strong reputation for delivering high-quality audit, accounting, and advisory services to a broad client base, with particular expertise in SME/owner-managed businesses and the not-for-profit sector. With a collaborative culture and clear succession planning in place, this is a key strategic hire aimed at strengthening and developing the firm's audit function. Role Overview - Audit Manager The successful candidate will play a central role in managing audit engagements, developing client relationships, and contributing to the growth of the audit department. Managing and delivering audit assignments from planning through to completion Acting as the main point of contact for a varied client portfolio, including SME/owner-managed businesses, not-for-profit organisations, and professional practices Line managing and developing a team of 3-4 staff members Reviewing audit work and ensuring compliance with UK auditing standards Taking an active role in business development, including: Supporting pitches and tender processes Identifying opportunities within existing client relationships Building commercial awareness and visibility within the firm Assisting with ad hoc projects including due diligence assignments and complex accounting issues Supporting the firm's audit quality control processes Working closely with senior leadership with the aim of stepping into an RI role in the short term Role Requirements - Audit Manager ACA or ACCA qualified Proven experience operating at Audit Manager level within a UK practice Strong knowledge of UK auditing and accounting standards Background in general practice with experience managing multiple audits concurrently Experience supervising and developing junior team members Exposure to not-for-profit or SME audit work is highly desirable Experience with SRA Accounts Rules reviews would be an advantage, but not essential Salary & Benefits - Audit Manager Salary: 50,000- 60,000 (depending on experience) Working hours: 9:00am - 5:00pm (office-based role in Liverpool) Clear progression pathway to RI status Exposure to business development and leadership responsibilities Supportive and collaborative working environment Opportunity to shape and grow the firm's audit offering Standard holiday entitlement (25-27 days + bank holidays, depending on level and experience) Pension scheme Additional discretionary bonus and performance-based review opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 22, 2026
Full time
Our client is a well-established and growing independent accountancy practice based in Liverpool, operating across the North West. The firm has a strong reputation for delivering high-quality audit, accounting, and advisory services to a broad client base, with particular expertise in SME/owner-managed businesses and the not-for-profit sector. With a collaborative culture and clear succession planning in place, this is a key strategic hire aimed at strengthening and developing the firm's audit function. Role Overview - Audit Manager The successful candidate will play a central role in managing audit engagements, developing client relationships, and contributing to the growth of the audit department. Managing and delivering audit assignments from planning through to completion Acting as the main point of contact for a varied client portfolio, including SME/owner-managed businesses, not-for-profit organisations, and professional practices Line managing and developing a team of 3-4 staff members Reviewing audit work and ensuring compliance with UK auditing standards Taking an active role in business development, including: Supporting pitches and tender processes Identifying opportunities within existing client relationships Building commercial awareness and visibility within the firm Assisting with ad hoc projects including due diligence assignments and complex accounting issues Supporting the firm's audit quality control processes Working closely with senior leadership with the aim of stepping into an RI role in the short term Role Requirements - Audit Manager ACA or ACCA qualified Proven experience operating at Audit Manager level within a UK practice Strong knowledge of UK auditing and accounting standards Background in general practice with experience managing multiple audits concurrently Experience supervising and developing junior team members Exposure to not-for-profit or SME audit work is highly desirable Experience with SRA Accounts Rules reviews would be an advantage, but not essential Salary & Benefits - Audit Manager Salary: 50,000- 60,000 (depending on experience) Working hours: 9:00am - 5:00pm (office-based role in Liverpool) Clear progression pathway to RI status Exposure to business development and leadership responsibilities Supportive and collaborative working environment Opportunity to shape and grow the firm's audit offering Standard holiday entitlement (25-27 days + bank holidays, depending on level and experience) Pension scheme Additional discretionary bonus and performance-based review opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 22, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
More About The Role We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Apr 22, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Job Title: Category Manager Location: Leeds (Office-based) Type: Permanent, Full-Time Salary: Competitive Role Overview SF Recruitment are seeking a highly technical and commercially driven Category Manager to lead sourcing strategy and supplier management for our Leeds based client across a complex manufacturing environment. This role blends strategic procurement with strong engineering awareness, covering mechanical systems, automation, and production line integration. You will be responsible for driving innovation, cost optimisation, and performance improvements through supplier collaboration, technical evaluation, and continuous improvement initiatives. Duties: -Develop and deliver category strategies -Align sourcing strategies with operational, engineering, and capital investment plans -Develop long-term supplier roadmaps focused on innovation, performance, and total cost of ownership -Work closely with engineering and operations teams to define technical specifications and performance requirements -Assess machinery design, mechanical systems, and automation capability during supplier selection -Support standardisation and modularisation of equipment across sites -Lead technical reviews and feasibility assessments for new machinery investments -Manage relationships with OEMs, system integrators, and specialist engineering suppliers -Drive supplier performance across cost, quality, delivery, and technical capability -Negotiate contracts for capital equipment, maintenance agreements, and lifecycle services -Develop strategic supplier partnerships to support innovation and competitive advantage -Drive sustainability improvements in energy efficiency, machine performance, and waste reduction -Lead procurement activity for CAPEX projects Key Skills & Experience -Experience in procurement or category management within industrial equipment or manufacturing environments Experience working with OEMs, system integrators, and engineering suppliers -Proven CAPEX procurement and contract negotiation experience -Knowledge of value engineering, cost modelling, and reverse engineering techniques -Strong analytical, problem-solving, and project management skills -Commercially astute with strategic thinking ability -Confident working cross-functionally with engineering and operations teams -Detail-oriented with a structured and analytical approach -Resilient and adaptable in a fast-paced environment If you have the relevant experience for this role and would like further details, please apply with a copy of your CV today.
Apr 22, 2026
Full time
Job Title: Category Manager Location: Leeds (Office-based) Type: Permanent, Full-Time Salary: Competitive Role Overview SF Recruitment are seeking a highly technical and commercially driven Category Manager to lead sourcing strategy and supplier management for our Leeds based client across a complex manufacturing environment. This role blends strategic procurement with strong engineering awareness, covering mechanical systems, automation, and production line integration. You will be responsible for driving innovation, cost optimisation, and performance improvements through supplier collaboration, technical evaluation, and continuous improvement initiatives. Duties: -Develop and deliver category strategies -Align sourcing strategies with operational, engineering, and capital investment plans -Develop long-term supplier roadmaps focused on innovation, performance, and total cost of ownership -Work closely with engineering and operations teams to define technical specifications and performance requirements -Assess machinery design, mechanical systems, and automation capability during supplier selection -Support standardisation and modularisation of equipment across sites -Lead technical reviews and feasibility assessments for new machinery investments -Manage relationships with OEMs, system integrators, and specialist engineering suppliers -Drive supplier performance across cost, quality, delivery, and technical capability -Negotiate contracts for capital equipment, maintenance agreements, and lifecycle services -Develop strategic supplier partnerships to support innovation and competitive advantage -Drive sustainability improvements in energy efficiency, machine performance, and waste reduction -Lead procurement activity for CAPEX projects Key Skills & Experience -Experience in procurement or category management within industrial equipment or manufacturing environments Experience working with OEMs, system integrators, and engineering suppliers -Proven CAPEX procurement and contract negotiation experience -Knowledge of value engineering, cost modelling, and reverse engineering techniques -Strong analytical, problem-solving, and project management skills -Commercially astute with strategic thinking ability -Confident working cross-functionally with engineering and operations teams -Detail-oriented with a structured and analytical approach -Resilient and adaptable in a fast-paced environment If you have the relevant experience for this role and would like further details, please apply with a copy of your CV today.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Allen Lane Interim & Permanent Recruitment
City, London
Assistant Financial Accountant Salary: £43,000 £50,500 Contract: Permanent, Full-time (35 hours per week) Working pattern: Hybrid 2 days per week in the office Location: Central London (near Euston Station) About the Organisation This organisation is a specialist higher education institution with a strong global reputation for academic excellence, cultural awareness, and social impact. As part of its central professional services, the Finance function plays a critical role in safeguarding financial integrity, ensuring regulatory compliance, and supporting sound decision-making across the institution. About the Role The Accounting Officer plays a key role in statutory reporting, financial control, and compliance activities. Reporting to a senior finance lead, the postholder will support year-end, audit, tax, and specialist accounting areas, including endowment and fund accounting. This is an excellent opportunity for a part-qualified accountant or finance professional with strong reconciliation and reporting experience, looking to deepen their technical expertise within a complex, regulated organisation. Key Responsibilities Statutory Reporting & Compliance Support year-end financial statements and external audit processes Assist with VAT and Corporation Tax returns Prepare regulatory and statutory returns, including ONS and Companies House submissions Maintain strong financial controls and compliance with accounting standards Endowment, Funds & Income Accounting Complete accounting and reporting for endowment and investment portfolios Calculate and post monthly income, gains/losses, and total return information Administer endowment funds, including set-up, documentation, and reconciliation Produce Gift Aid reclaims in line with charity law Financial Operations & Controls Reconcile payroll suspense accounts and support payroll queries Maintain the fixed asset register and support capital accounting Review new cost centres and ensure compliance Invoice external organisations and manage internal recharges Provide cover for core banking activities when required About You Essential Part-qualified accountant or equivalent relevant experience Strong experience preparing reconciliations and accounting reports Understanding of financial controls and compliance Strong Excel skills and confidence analysing financial data Clear communicator, able to explain financial information to non-finance colleagues Desirable Experience of endowment, fund, or charity accounting Knowledge of Gift Aid, charity law, or SORP requirements Experience in higher education or the not-for-profit sector Familiarity with finance systems such as Agresso (or similar ERPs) Experience working with auditors
Apr 22, 2026
Full time
Assistant Financial Accountant Salary: £43,000 £50,500 Contract: Permanent, Full-time (35 hours per week) Working pattern: Hybrid 2 days per week in the office Location: Central London (near Euston Station) About the Organisation This organisation is a specialist higher education institution with a strong global reputation for academic excellence, cultural awareness, and social impact. As part of its central professional services, the Finance function plays a critical role in safeguarding financial integrity, ensuring regulatory compliance, and supporting sound decision-making across the institution. About the Role The Accounting Officer plays a key role in statutory reporting, financial control, and compliance activities. Reporting to a senior finance lead, the postholder will support year-end, audit, tax, and specialist accounting areas, including endowment and fund accounting. This is an excellent opportunity for a part-qualified accountant or finance professional with strong reconciliation and reporting experience, looking to deepen their technical expertise within a complex, regulated organisation. Key Responsibilities Statutory Reporting & Compliance Support year-end financial statements and external audit processes Assist with VAT and Corporation Tax returns Prepare regulatory and statutory returns, including ONS and Companies House submissions Maintain strong financial controls and compliance with accounting standards Endowment, Funds & Income Accounting Complete accounting and reporting for endowment and investment portfolios Calculate and post monthly income, gains/losses, and total return information Administer endowment funds, including set-up, documentation, and reconciliation Produce Gift Aid reclaims in line with charity law Financial Operations & Controls Reconcile payroll suspense accounts and support payroll queries Maintain the fixed asset register and support capital accounting Review new cost centres and ensure compliance Invoice external organisations and manage internal recharges Provide cover for core banking activities when required About You Essential Part-qualified accountant or equivalent relevant experience Strong experience preparing reconciliations and accounting reports Understanding of financial controls and compliance Strong Excel skills and confidence analysing financial data Clear communicator, able to explain financial information to non-finance colleagues Desirable Experience of endowment, fund, or charity accounting Knowledge of Gift Aid, charity law, or SORP requirements Experience in higher education or the not-for-profit sector Familiarity with finance systems such as Agresso (or similar ERPs) Experience working with auditors
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 22, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Senior Recruitment Consultant Manchester (hybrid working week) Competitve Senior Recruitment Consultant is required to join our specialist Finance & Accounting team based in Manchester. As a Senior/Principal Recruitment Consultant, you will have a solid understanding of your specialist market and able to demonstrate an aptitude for commercial sales. Your focus will be on developing and managing new and existing relationships with both clients and candidates to make placements. You will work alongside and be mentored by our experienced Associate Director as you network with candidates across the UK building professional relationships. Our Finance & Accounting team work closely with some of the most well-known Retail, FMCG, Manufacturing, Technology and Financial Services companies in the UK offering our candidates fantastic career opportunities. We are looking for a good communicator, who possesses excellent organisational skills and enjoys developing relationships working towards sales targets. In return we offer an attractive commission structure with your earning potential uncapped. Sellick Partnership will provide you with tailored training and development opportunities to help you progress with the business. We will also support and help you to build relationships with candidates and clients so you can enjoy a rewarding career within recruitment. We will consider candidates with a recruitment background in Finance, HR, Legal, Marketing and Tax. Responsibilities of the Recruitment Consultant: Developing and managing both new and existing candidate relationships. Developing and building on existing client relationships via telephone and face to face contact. Targeting passive candidates through headhunting. Developing an excellent understanding of your market, sector and the recruitment requirements that arise within that. Securing and attending visits with new and existing clients Maintaining and developing candidate relationships in a competitive marketplace. Conducting candidate interviews and qualifying them against current live roles. Tailoring candidate CVs Increasing awareness of both the Sellick Partnership brand and your own personal brand via social media, networking and sponsorship events. You will need to be sales driven, results-focused with an ambitious drive to succeed in a competitive, fast-paced and supportive environment. You will need to have the communication skills necessary to build successful relationships with clients and candidates. Why you should join Sellick Partnership We are officially a Great Place to Work , and the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to really make a difference by providing a tailored and compassionate approach to recruitment. Perks at Sellick Partnership: Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Uncapped commission structure, with no minimum threshold Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 'length of service' additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes. Bupa company health plan including Extras (e.g. gym, holiday, and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 22, 2026
Full time
Senior Recruitment Consultant Manchester (hybrid working week) Competitve Senior Recruitment Consultant is required to join our specialist Finance & Accounting team based in Manchester. As a Senior/Principal Recruitment Consultant, you will have a solid understanding of your specialist market and able to demonstrate an aptitude for commercial sales. Your focus will be on developing and managing new and existing relationships with both clients and candidates to make placements. You will work alongside and be mentored by our experienced Associate Director as you network with candidates across the UK building professional relationships. Our Finance & Accounting team work closely with some of the most well-known Retail, FMCG, Manufacturing, Technology and Financial Services companies in the UK offering our candidates fantastic career opportunities. We are looking for a good communicator, who possesses excellent organisational skills and enjoys developing relationships working towards sales targets. In return we offer an attractive commission structure with your earning potential uncapped. Sellick Partnership will provide you with tailored training and development opportunities to help you progress with the business. We will also support and help you to build relationships with candidates and clients so you can enjoy a rewarding career within recruitment. We will consider candidates with a recruitment background in Finance, HR, Legal, Marketing and Tax. Responsibilities of the Recruitment Consultant: Developing and managing both new and existing candidate relationships. Developing and building on existing client relationships via telephone and face to face contact. Targeting passive candidates through headhunting. Developing an excellent understanding of your market, sector and the recruitment requirements that arise within that. Securing and attending visits with new and existing clients Maintaining and developing candidate relationships in a competitive marketplace. Conducting candidate interviews and qualifying them against current live roles. Tailoring candidate CVs Increasing awareness of both the Sellick Partnership brand and your own personal brand via social media, networking and sponsorship events. You will need to be sales driven, results-focused with an ambitious drive to succeed in a competitive, fast-paced and supportive environment. You will need to have the communication skills necessary to build successful relationships with clients and candidates. Why you should join Sellick Partnership We are officially a Great Place to Work , and the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to really make a difference by providing a tailored and compassionate approach to recruitment. Perks at Sellick Partnership: Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach your full potential. Uncapped commission structure, with no minimum threshold Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 'length of service' additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes. Bupa company health plan including Extras (e.g. gym, holiday, and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Project Manager Manchester U p to 90,000 + Car Allowance + Pension + Private Healthcare Leading privately-owned main contractor An outstanding Project Manager opportunity has opened up with a privately-owned main contractor who has built a strong reputation across the North West for delivering complex, high-profile schemes on time, on budget, and to a high standard. With a packed pipeline of major projects in Manchester - several now at advanced stages - and a growing commercial, residential, and mixed-use portfolio, this is a role where your input will directly shape landmark builds across the region. As Project Manager, you will take full responsibility for schemes through both pre-construction (PCSA) and delivery phases. You will work alongside design teams, consultants, and supply chain partners to shape buildability, de-risk programmes, and drive quality from tender through to handover. The employer invests heavily in its people, promotes from within, and offers a progression pathway that leads to Senior Project Manager, Project Director, and beyond. What you will be doing as Project Manager: Leading projects through PCSA and construction stages, overseeing design coordination, procurement, and value engineering before site mobilisation Managing programme, cost, quality, health and safety, and client relationships end-to-end Running site-based teams, subcontractors, and consultants, setting clear expectations and holding standards high Acting as the lead point of contact for the client, design team, and wider project stakeholders Driving commercial performance alongside the QS function, protecting margin and programme Championing a safe, collaborative, and high-performing culture on every scheme you manage What is in it for you as Project Manager: A basic salary of up to 90,000 Generous car allowance, employer pension contribution, and private healthcare A pipeline of live and upcoming Manchester schemes in PBSA, commercial, and mixed-use Exposure to PCSA work where you can influence design, buildability, and commercial outcomes from day one A privately-owned business with long-term stability, strong order books, and a reputation for looking after good people Clear progression towards Senior Project Manager level with genuine investment in training and development You will already be an experienced Project Manager with a main-contracting background, a solid grounding in building construction, and the commercial acumen to run schemes in the 40m+ bracket. Application Process If you're ready to bring your experience in main contracting project management to a forward-thinking company, we want to hear from you. Apply today, and we will contact you within 3 working days if your application has been shortlisted. Services advertised by ProBuild Recruitment Solutions Ltd are that of an employment agency/business.
Apr 22, 2026
Full time
Project Manager Manchester U p to 90,000 + Car Allowance + Pension + Private Healthcare Leading privately-owned main contractor An outstanding Project Manager opportunity has opened up with a privately-owned main contractor who has built a strong reputation across the North West for delivering complex, high-profile schemes on time, on budget, and to a high standard. With a packed pipeline of major projects in Manchester - several now at advanced stages - and a growing commercial, residential, and mixed-use portfolio, this is a role where your input will directly shape landmark builds across the region. As Project Manager, you will take full responsibility for schemes through both pre-construction (PCSA) and delivery phases. You will work alongside design teams, consultants, and supply chain partners to shape buildability, de-risk programmes, and drive quality from tender through to handover. The employer invests heavily in its people, promotes from within, and offers a progression pathway that leads to Senior Project Manager, Project Director, and beyond. What you will be doing as Project Manager: Leading projects through PCSA and construction stages, overseeing design coordination, procurement, and value engineering before site mobilisation Managing programme, cost, quality, health and safety, and client relationships end-to-end Running site-based teams, subcontractors, and consultants, setting clear expectations and holding standards high Acting as the lead point of contact for the client, design team, and wider project stakeholders Driving commercial performance alongside the QS function, protecting margin and programme Championing a safe, collaborative, and high-performing culture on every scheme you manage What is in it for you as Project Manager: A basic salary of up to 90,000 Generous car allowance, employer pension contribution, and private healthcare A pipeline of live and upcoming Manchester schemes in PBSA, commercial, and mixed-use Exposure to PCSA work where you can influence design, buildability, and commercial outcomes from day one A privately-owned business with long-term stability, strong order books, and a reputation for looking after good people Clear progression towards Senior Project Manager level with genuine investment in training and development You will already be an experienced Project Manager with a main-contracting background, a solid grounding in building construction, and the commercial acumen to run schemes in the 40m+ bracket. Application Process If you're ready to bring your experience in main contracting project management to a forward-thinking company, we want to hear from you. Apply today, and we will contact you within 3 working days if your application has been shortlisted. Services advertised by ProBuild Recruitment Solutions Ltd are that of an employment agency/business.
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Apr 22, 2026
Full time
Role: British Sign Language (BSL) Interpreters required! Start date: May/June 2026 Location: Work from home Salary: £43.96 P/H (40 hours @£91,436 , 20 hours @£45,718) Bonus: Bonus up to 10% PA Shifts: 40 hour and 20 hour permanent contracts available Operational hours: 8am - 8pm Monday to Sunday Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpreta tion Good understanding of Deaf culture Three to five years' experience in interpreting ( working experience in a professional BSL interpretation support role ) ESSENTIAL COMPETENCIES Empathy and Understanding : Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability : Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills : Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
MASTER TECHNICIAN Basic Salary - £45,000 OTE: £55,000 Working Hours - Monday to Friday 40 Hours per week, NO WEEKENDS Location - Liverpool This is an exciting challenge for a Level 4 Master Technician to really make it their own position in helping to support the company in driving the business forward. Responsibilities of a Master Technician Support the workshop and the service team. Diagnose highly complex faults Work on complex repairs and diagnostic repairs as well as helping your team when required. Skills and Qualifications of a Master Technician NVQ Level 3 in Vehicle Maintenance and Repair. MUST HAVE Level 4 JLR Qualification minimum 4 years. Previous experience as a Senior Vehicle Technician or Master Technician. Flexible approach to work and a full understanding of customer satisfaction. Franchised dealership / large independent experience. Full clean UK Driving Licence.(subject to drivers checks) If you are interested in this Master Technician role, please contact Skills and quote job number: 53616
Apr 22, 2026
Full time
MASTER TECHNICIAN Basic Salary - £45,000 OTE: £55,000 Working Hours - Monday to Friday 40 Hours per week, NO WEEKENDS Location - Liverpool This is an exciting challenge for a Level 4 Master Technician to really make it their own position in helping to support the company in driving the business forward. Responsibilities of a Master Technician Support the workshop and the service team. Diagnose highly complex faults Work on complex repairs and diagnostic repairs as well as helping your team when required. Skills and Qualifications of a Master Technician NVQ Level 3 in Vehicle Maintenance and Repair. MUST HAVE Level 4 JLR Qualification minimum 4 years. Previous experience as a Senior Vehicle Technician or Master Technician. Flexible approach to work and a full understanding of customer satisfaction. Franchised dealership / large independent experience. Full clean UK Driving Licence.(subject to drivers checks) If you are interested in this Master Technician role, please contact Skills and quote job number: 53616
We have a new opportunity for a Technical Events Manager to join a leading AV provider delivering high-end events within some of Londons most prestigious five-star venues. This is a hands-on role where youll take ownership of the technical planning and on-site delivery of events ranging from executive meetings to large-scale productions, working with premium clients and state-of-the-art equipment click apply for full job details
Apr 22, 2026
Full time
We have a new opportunity for a Technical Events Manager to join a leading AV provider delivering high-end events within some of Londons most prestigious five-star venues. This is a hands-on role where youll take ownership of the technical planning and on-site delivery of events ranging from executive meetings to large-scale productions, working with premium clients and state-of-the-art equipment click apply for full job details
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 6th year running? We put wellbeing first by giving our teams more time to recharge Job Title: Speech and Language Therapist Location: New Barn School - Berkshire RG20 8HZ Salary: Up to £53,200 pro rata (DOE) Hours: 22.5 hours per week, 3 days a week, Contract: Permanent ( Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow's leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: Our Services & Schools - Outcomes First Group The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at New Barn school Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: New Barn School - Berkshire RG20 8HZ - New Barn School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 6 - 19 New Barn School School Finder - Acorn For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered, and registered with the RCSLT Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover £2000 CPD Training Allowance At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 308869
Apr 22, 2026
Full time
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 6th year running? We put wellbeing first by giving our teams more time to recharge Job Title: Speech and Language Therapist Location: New Barn School - Berkshire RG20 8HZ Salary: Up to £53,200 pro rata (DOE) Hours: 22.5 hours per week, 3 days a week, Contract: Permanent ( Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow's leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: Our Services & Schools - Outcomes First Group The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at New Barn school Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: New Barn School - Berkshire RG20 8HZ - New Barn School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 6 - 19 New Barn School School Finder - Acorn For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered, and registered with the RCSLT Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover £2000 CPD Training Allowance At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 308869
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 8th June 2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 22, 2026
Seasonal
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 8th June 2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Locum GP - Urgent Care Centre Location: York, North Yorkshire Rate: £80 per hour (weekdays) £90 per hour (weekends & bank holidays) Service: 7 days per week, including evenings, nights, weekends, and bank holidays (flexible shifts available) Contract Type: Locum (ongoing / ad-hoc / block bookings) Start Date: Immediate / ASAP - flexible for the right candidate About the Role We are seeking experienced, enthusiastic Locum General Practitioners to join our busy Urgent Care Centre in York. This is an excellent opportunity to work in a dynamic, supportive environment providing high-quality urgent and unscheduled care to the local population. The centre manages a wide range of minor illnesses, injuries, and urgent presentations (non-life-threatening), with access to point-of-care testing, imaging referrals, and multidisciplinary support (including nurse practitioners, paramedics, and admin teams). Shifts are flexible to suit your availability - full days, evenings, nights, weekends, or bank holidays. Typical shift patterns include 8-12 hour blocks, with options for regular or occasional cover. Key Responsibilities Provide autonomous clinical assessment, diagnosis, and management of patients presenting with undifferentiated urgent care needs. Independently prescribe medications and arrange investigations / referrals as required. Work collaboratively with the multidisciplinary team to deliver safe, efficient, patient centred care. Maintain accurate, contemporaneous records in line with GMC and local governance standards. Requirements Full GMC registration with a licence to practise. Inclusion on the GMC GP Register (or equivalent CCT / Certificate of Eligibility for GP Registration). MRCGP (or equivalent) desirable. Valid DBS check (or willingness to obtain). Up-to-date mandatory training (ALS/ILS desirable but not essential). Right to work in the UK. Strong communication skills and ability to thrive in a fast paced environment. Experience in urgent care, out-of-hours, A&E, or primary care preferred.
Apr 22, 2026
Full time
Locum GP - Urgent Care Centre Location: York, North Yorkshire Rate: £80 per hour (weekdays) £90 per hour (weekends & bank holidays) Service: 7 days per week, including evenings, nights, weekends, and bank holidays (flexible shifts available) Contract Type: Locum (ongoing / ad-hoc / block bookings) Start Date: Immediate / ASAP - flexible for the right candidate About the Role We are seeking experienced, enthusiastic Locum General Practitioners to join our busy Urgent Care Centre in York. This is an excellent opportunity to work in a dynamic, supportive environment providing high-quality urgent and unscheduled care to the local population. The centre manages a wide range of minor illnesses, injuries, and urgent presentations (non-life-threatening), with access to point-of-care testing, imaging referrals, and multidisciplinary support (including nurse practitioners, paramedics, and admin teams). Shifts are flexible to suit your availability - full days, evenings, nights, weekends, or bank holidays. Typical shift patterns include 8-12 hour blocks, with options for regular or occasional cover. Key Responsibilities Provide autonomous clinical assessment, diagnosis, and management of patients presenting with undifferentiated urgent care needs. Independently prescribe medications and arrange investigations / referrals as required. Work collaboratively with the multidisciplinary team to deliver safe, efficient, patient centred care. Maintain accurate, contemporaneous records in line with GMC and local governance standards. Requirements Full GMC registration with a licence to practise. Inclusion on the GMC GP Register (or equivalent CCT / Certificate of Eligibility for GP Registration). MRCGP (or equivalent) desirable. Valid DBS check (or willingness to obtain). Up-to-date mandatory training (ALS/ILS desirable but not essential). Right to work in the UK. Strong communication skills and ability to thrive in a fast paced environment. Experience in urgent care, out-of-hours, A&E, or primary care preferred.
