Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 09, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 09, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 09, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 09, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 09, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 09, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Role- Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources click apply for full job details
Feb 09, 2026
Contractor
Role- Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources click apply for full job details
Are you a Psychology or Criminology Graduate? Are you looking to build your experience supporting vulnerable or neurodiverse children? Are you friendly and creative? Autism Support Assistant A specialist school, located in Devizes, are looking for a motivated graduate to join their team full-time as an Autism Support Assistant click apply for full job details
Feb 09, 2026
Full time
Are you a Psychology or Criminology Graduate? Are you looking to build your experience supporting vulnerable or neurodiverse children? Are you friendly and creative? Autism Support Assistant A specialist school, located in Devizes, are looking for a motivated graduate to join their team full-time as an Autism Support Assistant click apply for full job details
Start Date: 16/03/2026 Salary: £24,570 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available? Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday) Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team tha click apply for full job details
Feb 09, 2026
Full time
Start Date: 16/03/2026 Salary: £24,570 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available? Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday) Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team tha click apply for full job details
CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign click apply for full job details
Feb 09, 2026
Full time
CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign click apply for full job details
Job Title: Customer Service Assistant Manager Department: Operations (Public Sector) Management Responsibility for: Supervisors Travel Required : Yes - Infrequent Reports to : Customer Service Manager Location: Manchester Only Contract Type: Permanent Grade: TBC Salary: TBC Job Summary / Overview The Assistant Operations Centre Manager (AOCM)/Customer Service Assistant Manager is responsible for delivering hig click apply for full job details
Feb 09, 2026
Full time
Job Title: Customer Service Assistant Manager Department: Operations (Public Sector) Management Responsibility for: Supervisors Travel Required : Yes - Infrequent Reports to : Customer Service Manager Location: Manchester Only Contract Type: Permanent Grade: TBC Salary: TBC Job Summary / Overview The Assistant Operations Centre Manager (AOCM)/Customer Service Assistant Manager is responsible for delivering hig click apply for full job details
Join Our Team as a Fire Detection Field Service Specialist Field based role on Land, Offshore & Overseas About the Role We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. Youll be responsible for servicing and commissioning fire detection systems on naval vessels, commercial marine projects, including offshore and overseas assignment click apply for full job details
Feb 09, 2026
Full time
Join Our Team as a Fire Detection Field Service Specialist Field based role on Land, Offshore & Overseas About the Role We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. Youll be responsible for servicing and commissioning fire detection systems on naval vessels, commercial marine projects, including offshore and overseas assignment click apply for full job details
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk lan
Feb 09, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk lan
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. Reporting into the Head of CSG Procurement, you will lead the procurement strategy on Customer Experience across SKY UK & Ireland, partnering with key suppliers and senior stakeholders, you will help SKY bring their customers the joy of a better experience. What You'll Do: Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. Manage risk: Stay ahead of industry trends, market changes and handle potential risks. Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany) and with our Comcast US counterparts. What You'll Bring: Category Expert: Proven procurement knowledge in Business Process Outsourcing, ideally within Customer Experience category Strategic leader: Able to develop and deliver strategies in a global company. Negotiation pro: Confident leading negotiations on complex deals covering the elements of commercial, service, and contract terms. Team player: Excellent at building relationships with different teams across the globe, and with proven experience of supplier relationship management. Results-focused: Driven to achieve cost savings and make things more efficient, and improve the suppliers' performance to our customers. Team Overview Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Feb 09, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking an experienced Senior Procurement Manager to join our Corporate & Business Procurement team. Reporting into the Head of CSG Procurement, you will lead the procurement strategy on Customer Experience across SKY UK & Ireland, partnering with key suppliers and senior stakeholders, you will help SKY bring their customers the joy of a better experience. What You'll Do: Lead the way: Develop and deliver the sourcing strategy for contact centres, using your industry knowledge and Sky's global reach to get the best deals and partnerships. Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area. Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers. Manage risk: Stay ahead of industry trends, market changes and handle potential risks. Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany) and with our Comcast US counterparts. What You'll Bring: Category Expert: Proven procurement knowledge in Business Process Outsourcing, ideally within Customer Experience category Strategic leader: Able to develop and deliver strategies in a global company. Negotiation pro: Confident leading negotiations on complex deals covering the elements of commercial, service, and contract terms. Team player: Excellent at building relationships with different teams across the globe, and with proven experience of supplier relationship management. Results-focused: Driven to achieve cost savings and make things more efficient, and improve the suppliers' performance to our customers. Team Overview Procurement The Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilise expertise, scale, and a deep-rooted understanding of our business to navigate the global marketplace - balancing value, risk, and social responsibility to deliver for our clients, our suppliers, and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates - today, and in the future. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 09, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
We produce a wide range of high-quality mineral waters and soft drinks. Thanks to our state-of-the-art production equipment, we can respond flexibly to retailer demand. We offer you a dynamic work environment with plenty of development opportunities. Lead, coach and develop the Site Services Technician team, ensuring high performance and safe working practices click apply for full job details
Feb 09, 2026
Full time
We produce a wide range of high-quality mineral waters and soft drinks. Thanks to our state-of-the-art production equipment, we can respond flexibly to retailer demand. We offer you a dynamic work environment with plenty of development opportunities. Lead, coach and develop the Site Services Technician team, ensuring high performance and safe working practices click apply for full job details
CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign click apply for full job details
Feb 09, 2026
Full time
CUSTOMER SERVICE SPECIALIST OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign click apply for full job details
Service Leader Location: Southampton Salary: £26,035 - £28,927 Hours: 30hrs (Monday - Friday) Not including weekends (unless on call duty) or bank holidays OurDay Centreis the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry click apply for full job details
Feb 09, 2026
Full time
Service Leader Location: Southampton Salary: £26,035 - £28,927 Hours: 30hrs (Monday - Friday) Not including weekends (unless on call duty) or bank holidays OurDay Centreis the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry click apply for full job details
CUSTOMER SERVICE TEAM LEADER (office and telephone based) Location : Bourne Salary :Up to £38k Hours : This role is a 35-hour week, working Monday to Friday, 8.30-4.30pm, 9-5pm or 10-6pm depending on the shift you are on, and two in four Saturdays 95pm and two bank holidays per year. Are you an experienced Customer Service Team Leader looking to lead an experienced team of dedicated Customer Service Ad click apply for full job details
Feb 09, 2026
Full time
CUSTOMER SERVICE TEAM LEADER (office and telephone based) Location : Bourne Salary :Up to £38k Hours : This role is a 35-hour week, working Monday to Friday, 8.30-4.30pm, 9-5pm or 10-6pm depending on the shift you are on, and two in four Saturdays 95pm and two bank holidays per year. Are you an experienced Customer Service Team Leader looking to lead an experienced team of dedicated Customer Service Ad click apply for full job details
SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks click apply for full job details
Feb 09, 2026
Contractor
SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks click apply for full job details
Kisharon Langdon UK has an exciting opportunity for two Service Managers (12 month fixed term) to join their growing team inNorth WestLondon. Salary:£31,000 - £34,000per annum (dependant on qualification) Hours:36 hours per week Contract: 12 months fixed term Location:North West London (NW9) Closing date: 6th March 2026 About Us: Kisharon Langdon are a charity offering a wider breadth of services of enha click apply for full job details
Feb 09, 2026
Contractor
Kisharon Langdon UK has an exciting opportunity for two Service Managers (12 month fixed term) to join their growing team inNorth WestLondon. Salary:£31,000 - £34,000per annum (dependant on qualification) Hours:36 hours per week Contract: 12 months fixed term Location:North West London (NW9) Closing date: 6th March 2026 About Us: Kisharon Langdon are a charity offering a wider breadth of services of enha click apply for full job details
Salary: £28,000 Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Feb 09, 2026
Full time
Salary: £28,000 Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
The Solution Automotive Limited
Preston, Lancashire
Aftersales Manager Franchised Motor Dealership - Preston, Lancashire New opportunity not to be missed! We are currently working on behalf of our client in Preston to recruit an experienced Aftersales Manager to join their management team. This opportunity would suit a customer-focused Aftersales Manager who is passionate about leading teams and driving performance in a premium automotive environment click apply for full job details
Feb 09, 2026
Full time
Aftersales Manager Franchised Motor Dealership - Preston, Lancashire New opportunity not to be missed! We are currently working on behalf of our client in Preston to recruit an experienced Aftersales Manager to join their management team. This opportunity would suit a customer-focused Aftersales Manager who is passionate about leading teams and driving performance in a premium automotive environment click apply for full job details
About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business whi click apply for full job details
Feb 09, 2026
Full time
About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business whi click apply for full job details
Morgan McKinley is looking for an experienced Subscriptions Marketing Manager with experience of Subscriptions, to work for a great company based in the Sussex area. The Marketing Manager role is a super hybrid job opportunity ideal for a Marketing Manager or a Senior Marketing Exec ready for that next step in their career. Proven experience in subscriptions, digital marketing and content marketin click apply for full job details
Feb 09, 2026
Full time
Morgan McKinley is looking for an experienced Subscriptions Marketing Manager with experience of Subscriptions, to work for a great company based in the Sussex area. The Marketing Manager role is a super hybrid job opportunity ideal for a Marketing Manager or a Senior Marketing Exec ready for that next step in their career. Proven experience in subscriptions, digital marketing and content marketin click apply for full job details
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Feb 09, 2026
Full time
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Aftersales Manager Location:Southampton Salary: up to £55,000 plus bonus, OTE up to £70,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29878 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in theSouthampton area click apply for full job details
Feb 09, 2026
Full time
Aftersales Manager Location:Southampton Salary: up to £55,000 plus bonus, OTE up to £70,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29878 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in theSouthampton area click apply for full job details
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Feb 09, 2026
Full time
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
Feb 09, 2026
Full time
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
Lead the delivery of a 5 ? customer experience At Gleeson Homes, we're committed to delivering high-quality homes and an exceptional customer journey. As a Customer Relations Manager , you'll play a pivotal role in shaping that experience - leading the regional Customer Care team, driving operational excellence, and ensuring every customer receives the service and support they deserve click apply for full job details
Feb 09, 2026
Full time
Lead the delivery of a 5 ? customer experience At Gleeson Homes, we're committed to delivering high-quality homes and an exceptional customer journey. As a Customer Relations Manager , you'll play a pivotal role in shaping that experience - leading the regional Customer Care team, driving operational excellence, and ensuring every customer receives the service and support they deserve click apply for full job details
Enterprise Account Director - Cisco, Networking, AI, Managed Services, Professional Services Location : London (Hybrid working) Package: £60k-£85k dependent on historical results, experience and alignment with role specification. Exceptional commission structure: Commission (100%-200% uplift) Healthcare, Pension, Dental Start: ASAP Company Dynamic Search Solutions are partnering with an innovative and fast- click apply for full job details
Feb 09, 2026
Full time
Enterprise Account Director - Cisco, Networking, AI, Managed Services, Professional Services Location : London (Hybrid working) Package: £60k-£85k dependent on historical results, experience and alignment with role specification. Exceptional commission structure: Commission (100%-200% uplift) Healthcare, Pension, Dental Start: ASAP Company Dynamic Search Solutions are partnering with an innovative and fast- click apply for full job details
The Richmond Fellowship Scotland
Stirling, Stirlingshire
We have a great opportunity within The Richmond Fellowship Scotland for a Services manager to join our dynamic management team in the Stirling area. Within this role you will provide management and leadership to a team of Team Leaders and Support staff , delivering a range of Care at Home and Community outreach services. The Role : As the Services Manager, you will be responsible for creating effec click apply for full job details
Feb 09, 2026
Full time
We have a great opportunity within The Richmond Fellowship Scotland for a Services manager to join our dynamic management team in the Stirling area. Within this role you will provide management and leadership to a team of Team Leaders and Support staff , delivering a range of Care at Home and Community outreach services. The Role : As the Services Manager, you will be responsible for creating effec click apply for full job details
Ernest Gordon Recruitment
Cardiff, South Glamorgan
Project Services Coordinator (IT/MSP) Cardiff, Wales £30,000 - £40,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Project Services Coordinator or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Coordinator role or a related position, looking to join a well-es click apply for full job details
Feb 09, 2026
Full time
Project Services Coordinator (IT/MSP) Cardiff, Wales £30,000 - £40,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Project Services Coordinator or similar, coming from a background within IT Managed Services, having previous working experience in a Project Services Coordinator role or a related position, looking to join a well-es click apply for full job details
We are looking for a highly motivated Customer Service Manager to join a growing family business based just outside Bicester. This is a full-time, permanent, onsite role offering a salary of £35,000-£40,000. Created as a result of continued growth and expansion, this brand-new position is fast-paced and hands-on, suited to someone who thrives in a high-volume customer environment, is passionate abo click apply for full job details
Feb 09, 2026
Full time
We are looking for a highly motivated Customer Service Manager to join a growing family business based just outside Bicester. This is a full-time, permanent, onsite role offering a salary of £35,000-£40,000. Created as a result of continued growth and expansion, this brand-new position is fast-paced and hands-on, suited to someone who thrives in a high-volume customer environment, is passionate abo click apply for full job details
Inbound Customer Service Manager Salary: up to £60,000 DOE Location: Cambridge Sector: Building Services (Domestic & Commercial) Important: Unfortunately, our client is unable to offer visa sponsorship for this role. Only candidates with the existing right to work in the UK should apply click apply for full job details
Feb 09, 2026
Full time
Inbound Customer Service Manager Salary: up to £60,000 DOE Location: Cambridge Sector: Building Services (Domestic & Commercial) Important: Unfortunately, our client is unable to offer visa sponsorship for this role. Only candidates with the existing right to work in the UK should apply click apply for full job details
What are you going to do: In return for your time spent working from home and taking part in research along with the feedback you provide, you can earn a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. After registering with us, we'll keep you updated by email with any suitable opportunities. There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you so it's perfect for everyone. As a self-employed opportunity it's not a suitable replacement for employment or a full time job, but it's a great way to work from home and earn extra income. There's no experience necessary, we want you to be yourself. Our members come from a variety of backgrounds including students and graduates of all ages - you'll be in great company. What we offer Earn a variety of incentives including cash, vouchers, products, gifts, experiences and prizes Mystery Shopping Product Testing Focus Groups Surveys & More What we ask No minimum education required No minimum qualifications required No minimum experience required Apply Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! Extra information Status Open Education Level College, Secondary School, University, Other Location Nationwide Working hours per week 5 Type of Contract Casual / Part Time Jobs, Evening Job, Weekend, Summer / Holiday Jobs, Internships, Temporary Full Time, Graduate Internship, Voluntary, Placements, Work from home Responsible for Research Published at 08-01-2026 Profession type Customer Service, Online Marketing Full UK/EU driving license preferred No Car Preferred No Must be eligible to work in the EU No Cover Letter Required No Languages English
Feb 09, 2026
Full time
What are you going to do: In return for your time spent working from home and taking part in research along with the feedback you provide, you can earn a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. After registering with us, we'll keep you updated by email with any suitable opportunities. There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you so it's perfect for everyone. As a self-employed opportunity it's not a suitable replacement for employment or a full time job, but it's a great way to work from home and earn extra income. There's no experience necessary, we want you to be yourself. Our members come from a variety of backgrounds including students and graduates of all ages - you'll be in great company. What we offer Earn a variety of incentives including cash, vouchers, products, gifts, experiences and prizes Mystery Shopping Product Testing Focus Groups Surveys & More What we ask No minimum education required No minimum qualifications required No minimum experience required Apply Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! Extra information Status Open Education Level College, Secondary School, University, Other Location Nationwide Working hours per week 5 Type of Contract Casual / Part Time Jobs, Evening Job, Weekend, Summer / Holiday Jobs, Internships, Temporary Full Time, Graduate Internship, Voluntary, Placements, Work from home Responsible for Research Published at 08-01-2026 Profession type Customer Service, Online Marketing Full UK/EU driving license preferred No Car Preferred No Must be eligible to work in the EU No Cover Letter Required No Languages English
AML/KYC/Prevention Manager, Vice President At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, drivin
Feb 09, 2026
Full time
AML/KYC/Prevention Manager, Vice President At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, drivin
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT
Feb 09, 2026
Full time
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT
A modern transportation solutions firm in Greater London seeks a Customer Success Manager to proactively drive growth and boost platform adoption. You will effectively manage a diverse portfolio, analyze customer data, and foster strong relationships within various industries. Ideal candidates should possess strong communication skills, 1-2 years of customer-facing experience, and a data-driven mindset. The role offers a hybrid work model and substantial employee benefits including generous holiday leave and private medical cover.
Feb 08, 2026
Full time
A modern transportation solutions firm in Greater London seeks a Customer Success Manager to proactively drive growth and boost platform adoption. You will effectively manage a diverse portfolio, analyze customer data, and foster strong relationships within various industries. Ideal candidates should possess strong communication skills, 1-2 years of customer-facing experience, and a data-driven mindset. The role offers a hybrid work model and substantial employee benefits including generous holiday leave and private medical cover.
Salary£39,200LocationHybrid - weekly presence required in Peterborough, Rushden or Boston officeAs aWelfare Benefits Advisor at Amplius, youll provide specialist welfare benefits and income-maximisation advice to support customers financial wellbeing and help them sustain their tenancies. Youll deliver compassionate, person-centred support, ensuring customers receive the benefits theyre entitled t
Feb 08, 2026
Full time
Salary£39,200LocationHybrid - weekly presence required in Peterborough, Rushden or Boston officeAs aWelfare Benefits Advisor at Amplius, youll provide specialist welfare benefits and income-maximisation advice to support customers financial wellbeing and help them sustain their tenancies. Youll deliver compassionate, person-centred support, ensuring customers receive the benefits theyre entitled t
A leading IoT solutions provider in the UK is seeking a Customer Success Manager to oversee the customer lifecycle of SMB accounts, ensuring high product adoption and retention. The ideal candidate will possess a business degree or relevant experience, demonstrate strong communication skills, and be adept at managing customer relationships. Responsibilities include validating customer goals, conducting proactive engagements, and collaborating with cross-functional teams. This role offers the opportunity to make a meaningful impact in an innovative environment.
Feb 08, 2026
Full time
A leading IoT solutions provider in the UK is seeking a Customer Success Manager to oversee the customer lifecycle of SMB accounts, ensuring high product adoption and retention. The ideal candidate will possess a business degree or relevant experience, demonstrate strong communication skills, and be adept at managing customer relationships. Responsibilities include validating customer goals, conducting proactive engagements, and collaborating with cross-functional teams. This role offers the opportunity to make a meaningful impact in an innovative environment.
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Feb 08, 2026
Full time
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Customer Success Manager, EMEA in United Kingdom. This role offers a unique opportunity to shape and scale customer success across a high-growth, AI-driven technology environment. As a founding member of the EMEA customer success team, you will own the full enterprise customer lifecycle, from onboarding to renewal and expansion. You will act as a trusted advisor to technical and executive stakeholders, ensuring customers maximize value and achieve their business goals. Working in a fully remote and collaborative environment, you will combine technical fluency, strategic thinking, and relationship-building to drive long-term partnerships. Your impact will directly influence customer satisfaction, retention, and revenue growth. This role is ideal for someone who thrives in fast-paced settings and is passionate about innovation, customer advocacy, and operational excellence. Accountabilities Build and maintain strong, trusted relationships with enterprise customers, proactively understanding their goals, challenges, and success criteria. Own the full customer journey, including onboarding, adoption, renewals, and expansion, ensuring consistent value realization. Drive engagement and product adoption through strategic success plans, enablement sessions, and regular business reviews. Act as the primary customer advocate internally, influencing product direction and championing customer needs across teams. Serve as a product expert, educating customers on best practices and guiding them to maximize platform value. Manage customer communications, ensuring clarity, professionalism, and alignment across stakeholders. Identify growth opportunities and partner with sales and leadership teams to support account expansion and retention. Requirements 5+ years of experience in customer success, account management, or enterprise relationship management. Strong technical aptitude and ability to engage confidently with software engineers, technical leaders, and executive stakeholders. Proven experience managing renewals, negotiations, and procurement processes. Excellent communication skills with full professional fluency in written and spoken English. Strong understanding of customer success methodologies and sales frameworks such as MEDDPICC, SPICED, or similar. Familiarity with modern software development practices, version control systems, and developer tools. Ability to build trust at C-level and across technical teams, driving long-term strategic partnerships. Willingness to travel up to 25% to meet with customers and attend key events. Benefits Fully remote work environment with location flexibility across EMEA. Competitive salary package with equity participation. Comprehensive benefits and professional development opportunities. Collaborative, innovative, and high-growth company culture. Exposure to cutting-edge AI and developer-focused technologies. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Feb 08, 2026
Full time
Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Customer Success Manager, EMEA in United Kingdom. This role offers a unique opportunity to shape and scale customer success across a high-growth, AI-driven technology environment. As a founding member of the EMEA customer success team, you will own the full enterprise customer lifecycle, from onboarding to renewal and expansion. You will act as a trusted advisor to technical and executive stakeholders, ensuring customers maximize value and achieve their business goals. Working in a fully remote and collaborative environment, you will combine technical fluency, strategic thinking, and relationship-building to drive long-term partnerships. Your impact will directly influence customer satisfaction, retention, and revenue growth. This role is ideal for someone who thrives in fast-paced settings and is passionate about innovation, customer advocacy, and operational excellence. Accountabilities Build and maintain strong, trusted relationships with enterprise customers, proactively understanding their goals, challenges, and success criteria. Own the full customer journey, including onboarding, adoption, renewals, and expansion, ensuring consistent value realization. Drive engagement and product adoption through strategic success plans, enablement sessions, and regular business reviews. Act as the primary customer advocate internally, influencing product direction and championing customer needs across teams. Serve as a product expert, educating customers on best practices and guiding them to maximize platform value. Manage customer communications, ensuring clarity, professionalism, and alignment across stakeholders. Identify growth opportunities and partner with sales and leadership teams to support account expansion and retention. Requirements 5+ years of experience in customer success, account management, or enterprise relationship management. Strong technical aptitude and ability to engage confidently with software engineers, technical leaders, and executive stakeholders. Proven experience managing renewals, negotiations, and procurement processes. Excellent communication skills with full professional fluency in written and spoken English. Strong understanding of customer success methodologies and sales frameworks such as MEDDPICC, SPICED, or similar. Familiarity with modern software development practices, version control systems, and developer tools. Ability to build trust at C-level and across technical teams, driving long-term strategic partnerships. Willingness to travel up to 25% to meet with customers and attend key events. Benefits Fully remote work environment with location flexibility across EMEA. Competitive salary package with equity participation. Comprehensive benefits and professional development opportunities. Collaborative, innovative, and high-growth company culture. Exposure to cutting-edge AI and developer-focused technologies. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Feb 08, 2026
Full time
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Hybrid: 3 days a week in the office- Core hours 10-3 (Holborn) Recruiters: As much as I value you, we are not looking to partner with any recruiters or agencies for this role About Us We are Gett. We solve the most complex real-life problems of urban transportation; as a talented, dynamic and multi-faceted community, we are here to challenge the norms of the industry with our technology and move it into the future. We set the bar high for ourselves and take pride in delivering frictionless products for all our customers. We are the people you can rely on when you need to move with confidence, whether you are going places for yourself, for your business, as a traveller or driver or as a partner. We are very local. We integrate with the existing fabric of the places where we operate: we work hand-in-hand with the local taxis and fleets to provide the best possible service customers can get, where it matters the most. We serve people who move constantly and we're one of the best for the most demanding customers: business travellers. That's where we started, building the best platform for the challenging needs of businesses. And then for anyone's everyday needs: for drivers who make it their living - every day, and beyond. About the Role Drive Growth: Proactively identify and capitalise on opportunities to increase platform usage and ride volume within your accounts. Boost Adoption: Develop and implement actions to ensure clients fully utilise our platform and its features. Minimise Churn: Build relationships and proactively address challenges to maximise client retention. Deliver Value: Act as a trusted advisor, helping clients achieve their goals and maximise their return on investment. Key Responsibilities Portfolio Management: Effectively manage a large and diverse portfolio of accounts. Relationship Building: Cultivate strong relationships with key stakeholders across various industries. Data Analysis: Analyse customer data to identify trends, challenges, and opportunities for growth. Growth Initiatives: Develop and execute proactive strategies to increase platform adoption and ride volume. Churn Prevention: Monitor customer health, identify at-risk accounts, and implement proactive measures to prevent churn. Communication & Presentation: Deliver compelling QBR presentations and effectively communicate growth activities to clients. Collaboration: Work closely with internal teams (Sales, Product, Support) to ensure a seamless customer experience. Technology Utilisation: Leverage CRM systems, automation platforms, and other tools to manage your large portfolio and drive efficiency. Requirements Proactive Engagement Strong communication and interpersonal skills Ability to build rapport and communicate effectively with customers at all levels 1-2 years of experience in a customer-facing role Team player: willingness to collaborate effectively with colleagues and contribute to a positive team environment. Data Driven Nice to have Used Customer Success Platform & CRM such as Vitally, Salesloft & Salesforce Interview Process Talent Screen: (30-40mins) Our Talent and People Partner Joe Phillips will be asking about your experience and motivation for joining Gett Competency & Culture Deep Dive (1 Hour) - Kylie Gradley (Head of CS-Core) + Alex McDonald (Senior Customer Success Manager) - They will be diving deeper into your experience, asking questions around working towards targets, client relationship management and what you understand that Gett does (we don't expect you to be fluent in what Gett does but a good understanding of what we offer ) Final Chat (45 mins) - Alice Edwards (Director of Customer Success & Support) - This is a great opportunity to discuss your career ambitions and hear about the strategic vision for the Customer Success department at Gett. This is a great chance to ask lots of questions. Please Note: To give you an idea of how long the process could take, we typically estimate 1 week per interview due to diary management - if we can fit 2 interviews in 1 week we will try Applications will be reviewed from 12th Feb 2025! Here's What you Gett 25 days holiday a year + bank holidays + a day off in your birthday month + 2 volunteer days - PLUS one extra Friday off every month! Working from Home Allowance Private Medical Cover At Gett, we embrace and celebrate diversity in all its vibrant forms. Whether you are a team member, customer, driver or supplier, we firmly believe it's our duty to create an inclusive environment where you can be your whole self. We strive to operate openly and respectfully as a team and offer accessible products and services; we believe this helps us achieve great outcomes for our customers and communities and make Gett an enjoyable, safe and positive workplace for all. Together, we grow and thrive on the multitude of backgrounds in our truly diverse team. If you need additional assistance or having trouble with applying please email:
Feb 08, 2026
Full time
Hybrid: 3 days a week in the office- Core hours 10-3 (Holborn) Recruiters: As much as I value you, we are not looking to partner with any recruiters or agencies for this role About Us We are Gett. We solve the most complex real-life problems of urban transportation; as a talented, dynamic and multi-faceted community, we are here to challenge the norms of the industry with our technology and move it into the future. We set the bar high for ourselves and take pride in delivering frictionless products for all our customers. We are the people you can rely on when you need to move with confidence, whether you are going places for yourself, for your business, as a traveller or driver or as a partner. We are very local. We integrate with the existing fabric of the places where we operate: we work hand-in-hand with the local taxis and fleets to provide the best possible service customers can get, where it matters the most. We serve people who move constantly and we're one of the best for the most demanding customers: business travellers. That's where we started, building the best platform for the challenging needs of businesses. And then for anyone's everyday needs: for drivers who make it their living - every day, and beyond. About the Role Drive Growth: Proactively identify and capitalise on opportunities to increase platform usage and ride volume within your accounts. Boost Adoption: Develop and implement actions to ensure clients fully utilise our platform and its features. Minimise Churn: Build relationships and proactively address challenges to maximise client retention. Deliver Value: Act as a trusted advisor, helping clients achieve their goals and maximise their return on investment. Key Responsibilities Portfolio Management: Effectively manage a large and diverse portfolio of accounts. Relationship Building: Cultivate strong relationships with key stakeholders across various industries. Data Analysis: Analyse customer data to identify trends, challenges, and opportunities for growth. Growth Initiatives: Develop and execute proactive strategies to increase platform adoption and ride volume. Churn Prevention: Monitor customer health, identify at-risk accounts, and implement proactive measures to prevent churn. Communication & Presentation: Deliver compelling QBR presentations and effectively communicate growth activities to clients. Collaboration: Work closely with internal teams (Sales, Product, Support) to ensure a seamless customer experience. Technology Utilisation: Leverage CRM systems, automation platforms, and other tools to manage your large portfolio and drive efficiency. Requirements Proactive Engagement Strong communication and interpersonal skills Ability to build rapport and communicate effectively with customers at all levels 1-2 years of experience in a customer-facing role Team player: willingness to collaborate effectively with colleagues and contribute to a positive team environment. Data Driven Nice to have Used Customer Success Platform & CRM such as Vitally, Salesloft & Salesforce Interview Process Talent Screen: (30-40mins) Our Talent and People Partner Joe Phillips will be asking about your experience and motivation for joining Gett Competency & Culture Deep Dive (1 Hour) - Kylie Gradley (Head of CS-Core) + Alex McDonald (Senior Customer Success Manager) - They will be diving deeper into your experience, asking questions around working towards targets, client relationship management and what you understand that Gett does (we don't expect you to be fluent in what Gett does but a good understanding of what we offer ) Final Chat (45 mins) - Alice Edwards (Director of Customer Success & Support) - This is a great opportunity to discuss your career ambitions and hear about the strategic vision for the Customer Success department at Gett. This is a great chance to ask lots of questions. Please Note: To give you an idea of how long the process could take, we typically estimate 1 week per interview due to diary management - if we can fit 2 interviews in 1 week we will try Applications will be reviewed from 12th Feb 2025! Here's What you Gett 25 days holiday a year + bank holidays + a day off in your birthday month + 2 volunteer days - PLUS one extra Friday off every month! Working from Home Allowance Private Medical Cover At Gett, we embrace and celebrate diversity in all its vibrant forms. Whether you are a team member, customer, driver or supplier, we firmly believe it's our duty to create an inclusive environment where you can be your whole self. We strive to operate openly and respectfully as a team and offer accessible products and services; we believe this helps us achieve great outcomes for our customers and communities and make Gett an enjoyable, safe and positive workplace for all. Together, we grow and thrive on the multitude of backgrounds in our truly diverse team. If you need additional assistance or having trouble with applying please email:
