1287 Call Centre / CustomerService jobs

Customer Service Team Leader Red Recruitment is recruiting a Customer Service Team Leader to work in a fast paced business located in Bristol who are a leader in their field. The salary for the role is up to 35,000 and is perfect for someone with previous team leader experience in a contact centre environment who can motivate and mentor a team to deliver excellent customer service. Benefits and Package for a Customer Service Team Leader: Salary: Up to 35,000 Per Annum Hours: Monday to Friday Office Hours Contract Type: Permanent Location: Bristol Start date: ASAP Generous holiday allowance Health and Life Insurance Cycle to Work Scheme Pension Contribution Superb Office Engagement and Events Key Responsibilities of a Customer Service Team Leader: Lead, coach and develop a customer service team ensuring goals are clearly set and achieved. Drive a culture of customer first through coaching, mentoring and collaboration. Monitor performance and identify areas of improvement within the team and across the business. Collaborate with other departments on priorities and best practices. Resolve conflicts and complaints and drive a customer focused team ethos. Report on business metrics to senior management. Key Skills and Experience of a Customer Service Team Leader: Proven leadership skills ideally in a contact centre environment. Excellent communication and problem solving skills understanding the wider business picture. Time Management with the ability to multitask Comfortable with delegating tasks and working to varying deadlines. Over 1 year Claims handling skills with previous coaching experience Ability to build and maintain both internal and external relationships. If you are interested in this position as a Customer Service Team leader, Red would love to speak with you! Please apply now! Red Recruitment (Agency)

Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations click apply for full job details

Customer Service Assistant Parham Student Village, Canterbury Full-time Parham Student Village in Canterbury is seeking a confident and personable Customer Service Assistant to play a pivotal role in delivering an exceptional student living experience. This is a front-line position at the heart of the village, where professionalism, organisation and genuine care for residents combine to create a sa click apply for full job details

ServiceManager Stoke on Trent Salary Up to £40,000 Basic + Bonus + Company Car DOE & Qualifications Days Monday Friday, 8:30am 5:30pm Ref 30168 We have a new job vacancy available for a Service Manager in Stoke on trent. This role suits a confident, driven and proven Service Manager, looking for a long term career filled with great earning potential click apply for full job details

A notable accountancy firm, based within short distance of Newark-on-Trent, Grantham, Lincoln and Retford are seeking to hire a key Accountant job and open to applications anywhere from capable Practice Accountant through to Client Manager. The firm are seeking someone with high attention to detail, hiring anywhere up to a Client Manager level role and potentially a role blending accountancy work click apply for full job details

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, click apply for full job details

Site Services & Security Manager Days £50,000 Willenhall A leading manufacturing company is seeking a proactive Site Services & Security Manager to oversee all aspects of facilities, security, and site operations. You will ensure the site runs safely, efficiently, and in full compliance with regulations, while leading a small team of support staff click apply for full job details

Manpower are currently recruiting for an experienced Telehandler for a client based close to Immingham. Alongside your Telehandler Certificate, you must also hold an in-date/ valid Loading Shovel Certificate. Pay- £16ph Hours- 6am-6pm, 4 days per week (between Mon & Fri) Duties Operating a telehandler and/or loading shovel safely and efficiently Loading and moving materials around site Following site health & safety procedures at all times Supporting the wider team as required- this might be through production or yard operations Requirements: Own transport due to location Valid CPCS or NPORS ticket (Telehandler / Loading Shovel) Previous experience in a similar role Happy to work across 4 shifts per week on 12 hours. This is an on-going continuous role with the potential to move into a permanent position for the right candidate, after a successful probationary period. If you are interested in this role and meet the above criteria, please apply online or contact the Grimsby Manpower Office. JBRP1_UKTJ

Arc Recruitment are proud to be recruiting on behalf of our client, a well-established organisation delivering vital energy advice services across the region. This is a rewarding opportunity for a customer-focused and organised Advice Administrator to support the operational delivery of a Mobile Advice Centre (MAC), providing tailored energy efficiency advice to households particularly those in vulnerable circumstances. The Role You will deliver in-depth, practical energy advice both face-to-face (via the Mobile Advice Centre van) and over the phone. When events are not scheduled, you ll complete administrative duties and advice calls to support service delivery. Key duties include: Conducting comprehensive assessments of customer needs Providing tailored energy efficiency advice (behaviour change, low-cost measures, heating systems, insulation, tariff switching) Supporting customers to access national and regional funding schemes Referring households for income maximisation and additional financial support Recording outcomes and customer interactions on CRM systems Working towards monthly KPIs (productivity, conversion rates, quality standards) Supporting reporting requirements and contract performance You will also engage with stakeholders at events and help identify partnership opportunities to expand service reach. About You We re looking for someone who is: Experienced in customer service, advice provision, or support roles Confident communicating with a wide range of people, including vulnerable customers Organised, detail-focused and confident using IT systems Comfortable working towards KPIs and performance targets Able to manage competing priorities and adapt to change A strong team player with a proactive approach Experience or knowledge of energy efficiency, fuel poverty, or income maximisation services would be highly desirable, though training can be provided. Essential Requirements Full UK Driving Licence (no endorsements) Confident driving a large van (Peugeot Boxer Floor Cab) Access to your own vehicle for travel between sites (mileage reimbursed) Ability to commute to Elland depot Why Apply? This role offers the opportunity to make a genuine difference helping households reduce energy costs, access funding, and improve their overall wellbeing. You ll be part of a small, supportive team delivering measurable social impact across the region. If you re passionate about supporting communities and delivering high-quality advice services, we d love to hear from you. Apply today or contact Arc Recruitment for more information.

Closing date: 18-03-2026 Customer Team Member Location: Main Street , Broadford, IV49 9AE Pay: £12.60 per hour Contract: 39 hours per week + regular overtime, 6 month seasonal temporary contract, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

A genuine, exciting position for an all rounder. Our client, a well established engineering company who we have a longstanding relationship with, based in Tewkesbury, has an exciting new opportunity for a Customer Service Administrator to join their team on a full time permanent basis due to business growth. Due to the location, access to your own transport will be required. The successful Customer Service Administrator should have: - A confident and professional telephone manner - A willingness to learn and develop within the business - Good basic IT skills including email and data entry - Strong communication and organisation skills - A proactive and positive attitude In this role, the Customer Service Administrator will be responsible for: - Handling inbound and outbound calls and emails from customers and suppliers - Managing customer accounts and building strong working relationships - Processing purchase orders accurately and efficiently - Providing general administrative support to the wider team - Updating internal systems and maintaining records Our client is offering the successful Customer Service Administrator a salary in the region of up to £28,000 plus benefits including pension, onsite parking, flexible working hours between 9am - 5pm Monday to Friday, and 21 days holiday plus bank holidays increasing after two years' service. If you are a confident individual looking to learn and grow within a supportive engineering environment, apply now to chat through the opportunity further and be considered for this role. Don't delay in applying for this amazing opportunity, we want to hear from you! COM1

Closing date: 09-03-2026 Customer Team Member Location: 7 De Freville House High Street, Great Shelford, CB22 5FU Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Our premium brand Automotive client is currently recruiting for the following role: Workforce Analyst Customer Relationship Centre - 21.88/hr (Inside IR35) - Coventry & Hybrid - 9 months (potential for yearly renewal) Role Overview: We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to coach and guide team members daily to enable the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC's workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key Responsibilities: Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow. Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication. Schedule Management: Create and maintain weekly schedules to ensure adequate coverage across all channels. Reporting & Analysis: Produce contact volume reports and analyse performance trends to support decision-making. Trend Identification: Use data to identify patterns and recommend adjustments to improve efficiency and customer experience. Collaboration: Work closely with team leaders and operational managers to align resource planning with business needs. What We're Looking For: Hardworking & Committed: A reliable team player who takes ownership of their responsibilities. Multi-Tasker: Able to manage multiple priorities without compromising quality. Approachable & Supportive: Builds positive relationships and communicates effectively with colleagues. Trustworthy: Maintains confidentiality and demonstrates integrity in all tasks. Strong Communication Skills: Clear, concise, and confident in both written and verbal communication. Data-Driven: Comfortable working with data to draw insights and support operational decisions. Excel Proficiency: Skilled in using Excel formulas and functions to automate tasks, analyse data, and build reports. Experience with Calabrio or similar WFM platforms is required. Additional information: This role is on a contract basis and is Inside IR35. Employment Type: Full-Time - Office days Tue/Wed. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.

If you enjoy leading people, shaping client relationships, and having real influence over how work gets done, this Client Manager role could be the step that changes how you feel about your career. Not only that, this role has a "clear line of sight" towards Director level within the firm. This is a position designed for someone who wants more than a portfolio and deadlines click apply for full job details

Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UKs most well-known brands, were on a mission to simplify HR and make it more impactful click apply for full job details

About The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for people experiencing homelessness and developing their strengths and talents? If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our FreshStart Service,to e click apply for full job details

Manpower are currently recruiting for an experienced Telehandler for a client based close to Immingham. Alongside your Telehandler Certificate, you must also hold an in-date/ valid Loading Shovel Certificate. Pay- £16ph Hours- 6am-6pm, 4 days per week (between Mon & Fri) Duties Operating a telehandler and/or loading shovel safely and efficiently Loading and moving materials around site Following site h

Customer Service & Sales Order Administrator Banbury £26,500 + benefits Monday Friday 9:00am 5:00pm (30-minute lunch) We are working with a well-established and growing business in Banbury looking to recruit a Customer Service & Sales Order Administrator to join their friendly and busy office team. This role would suit someone who enjoys working with customers, keeping things organised, and ensuring orders move smoothly from enquiry through to delivery. It s a varied position where you ll be the link between customers, sales, and internal teams. The Customer Service & Sales Order Administrator Role You ll play a key part in supporting the day-to-day running of the office, ensuring customers receive a professional and efficient service. Your responsibilities will include: Handling customer enquiries via phone and email Managing a shared inbox and responding to customer requests Preparing sales quotations and processing customer orders Creating and managing purchase orders Monitoring stock levels and placing stock orders when required Making outbound calls to follow up enquiries and identify opportunities Supporting colleagues across the business with general administrative tasks Ensuring all orders and customer information are processed accurately and efficiently About You You will already have experience working in a customer service, sales support, or order processing role and be comfortable working in a busy office environment. We re looking for someone who is: Friendly, professional, and confident on the telephone Highly organised with excellent attention to detail Comfortable managing multiple tasks and priorities Proactive and willing to support colleagues when needed Confident using Microsoft Office (Outlook, Excel, Word) and ideally ERP/CRM systems You will also have GCSEs (Grade C / 4 or above) in English and Maths. If you re looking for a varied office role where you can build strong relationships with customers and play an important part in a busy team, we would love to hear from you. INDH

How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare

How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare

Location : Dartford Contract Type : Temporary with the potential for a permanent role Hourly Rate : 12.71 - 14.00 per hour Working Pattern : Full Time either 7.00am - 4.00pm / 8.00am - 5.00pm Monday (40 hours per week), You choose your shift pattern for that work/life balance Start : ASAP Are you a confident and dedicated individual looking to make a difference in the service industry? We have the perfect opportunity for you! Our client's team is on the lookout for a Customer Service Administrator who is ready to bring their A-game and help deliver exceptional service to their valued clients. What You'll Do : As a Customer Service Administrator, you'll play a vital role in ensuring customers receive the best support possible. Responding to customer inquiries via phone and email Scheduling repairs and booking appointments Updating a central portal with progress of jobs Maintaining accurate records and documentation Collaborating with team members What We're Looking For : Enthusiastic and customer-focused. Detail-oriented with excellent organisational skills. A great communicator with a positive attitude. Proficient in using computers and customer service software. Able to work full-time in a fast-paced environment. Why Join Us? Free Parking Weekly Pay Employee Discounts Wellbeing Support 28 days+ annual leave Access to free eyecare vouchers Temp of the Month awards Ready to Make a Difference? If you are excited about this opportunity and meet the qualifications, we would love to hear from you! Apply now and step into a role where your contributions truly matter. Join us in creating memorable experiences for our customers while growing your career in a supportive environment. To Apply: Send your CV and a brief cover letter to your email address today! Don't miss out on being part of a team that values dedication and passion. We can't wait to meet you! Note: This is a temporary position based in Dartford. Please ensure you are available for full-time work before applying. Let's make every customer interaction a delightful experience! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Bradford Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details

Closing date: 20-03-2026 Customer Team Member Location: Hillside, Brae, ZE2 9QG Pay: £12.60 per hour Contract: 16-24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, we're happy to be discuss your availability at interview. This role includes working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.