1288 Call Centre / CustomerService jobs

Client Relationship Manager Cumbria (multiple office locations) Up to £55,000 + Bonus Are you an experienced accountancy professional with a passion for building strong client relationships? A well-established, multi-award-winning accountancy practice in Cumbria is looking for a Client Relationship Manager to join its growing team. About the Firm With over 100 years of history, this firm is a family-run, forward-thinking practice that blends traditional values with innovation. Recognised as one of the UK's Best Firms to Work For, it has won National Training Awards and holds Investors in People accreditation. The firm provides strategic business advice alongside accounting, tax, and wealth management services, supporting a diverse range of clients across multiple industries? The Role Be the key point of contact for a portfolio of clients, ensuring their needs are met with proactive and tailored advice. Provide expert guidance on financial, tax, and business strategy. Collaborate with internal teams to deliver comprehensive accounting and advisory services. Identify opportunities to enhance client success through innovative financial solutions. Ensure compliance with regulations and maintain the highest service standards. About You ACA/ACCA qualified (or QBE) with solid experience in practice. A strong communicator, able to build trusted relationships with clients. Business-minded, with a proactive approach to problem-solving. Knowledgeable in accounting, tax, and financial strategy. Confident in working with SMEs, owner-managed businesses, and high-net-worth individuals. Benefits A chance to join an award-winning, people-focused firm with a strong commitment to professional development. Bonus based on performance and billing Flexible working options A supportive and collaborative work environment. Competitive salary and benefits package. Career progression opportunities in a dynamic, growing practice. Interested? Apply now and take the next step in your accountancy career! APPLY NOW if your experience, qualifications, and skill set reflect the requirements as set out above and if you feel excited by reading this opportunity. This role is advertised by Sam Coupe, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

Client Accounts Manager, Accountancy Practice, Luton, £50,000-£60,000 Abacus Consulting are delighted to be partnering a well-respected accountancy practice. They are looking for a Client Accounts Manager for their Luton office. You will be responsible for a client portfolio with revenues of circa £300k-£500k The ideal candidate will have 5+ years' experience working their way up within UK accountancy practice and held senior roles. You will be confident managing a team on a day to day basis, maintaining existing client relationships and onboarding new clients. In addition to the above the expectation is that candidates will be ACA or ACCA qualified, or close to completion. Any experience of cloud based accounting would be useful.

Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and enjoy face-to-face interactions? If so, we have the perfect opportunity for you! Contract length: 3 months, potential extension Hourly Rate: 13.90 Working Pattern: Monday - Friday 9am - 5:30pm Location: Southampton, with frequent travel to Brighton and Portsmouth We are seeking an enthusiastic individual to join our team and help build our in-person support hub. As a Customer Service Expert, you will play a vital role in empowering our partners and ensuring they have everything they need to succeed! Who You Are: A communication superstar with strong problem-solving skills Comfortable with in-person interactions and providing hands-on support Experienced in retail or customer service environments Passionate about helping others and dedicated to creating a positive experience A quick thinker who knows where to find answers when needed Personable, organised, and patient-ready to teach and guide What You'll Do: Deliver exceptional, 5-star support to our partners Resolve issues and answer questions with confidence Promote the brand and get drivers excited about their journey Stay updated on company processes and tools to provide the best support Collaborate with the Operations team to streamline procedures If you're self-motivated, a great team player, and an advocate for our mission, we want to hear from you! Join us in creating an empowering experience for our driver partners and help them grow their business. Ready to take the next step? Apply now and let's make a difference together! Your journey starts here!

Established Tour Operator, specialising in luxury adventure and expedition travel is looking to recruit a hands-on, experienced Travel Customer Service Manager to manage and lead a high performing global team. As Customer Service Manager for this leading Travel Company, you'll shape how travellers feel from booking to return, ensuring every interaction builds trust, confidence and excitement for wh click apply for full job details

An established and growing accountancy practice in Norwich is looking for an experienced Client Manager to take ownership of a portfolio of owner-managed businesses. This is a hands-on, relationship-led Client Manager role suited to someone who enjoys working closely with clients, providing real insight, and having genuine influence over outcomes - not just producing accounts. The Role: As Client Manager , you'll be the main point of contact for your clients, overseeing accounts, tax, VAT and advisory work while helping business owners understand their numbers and make confident decisions. You'll also support junior team members and help improve internal processes where needed. What's on Offer Ownership of your own client portfolio Hybrid working and flexible culture Visible, influential Client Manager position Supportive team environment Clear progression as the firm grows If you're an experienced Client Manager ready for more autonomy, more client impact, and a role where your input genuinely matters, we'd like to hear from you. Experience with software such as Xero or QuickBooks is advantageous.

Client Services Manager - Accountancy Practice £50000 to £60000 depending on experience Hello Recruitment is delighted to be recruiting a Client Services Manager for a vibrant Accountancy Practice based in Ampthill , Bedfordshire. The role involves managing a varied portfolio of audit (where applicable) and non-audit clients, overseeing the delivery of high-quality statutory accounts and audit assignments (where applicable), and leading, developing, and mentoring junior team members. This is a key role within the firm, offering exposure to a broad client base and clear opportunities for progression. Portfolio expectations: Up to £750k Key Responsibilities include Client Management Manage a diverse portfolio of audit (where applicable) and accounts clients, acting as the main point of contact, taking responsibility for; Team/Resource planning Management of WIP and billing (in accordance with our internal KPIs) Efficient use of IT resources available. Client onboarding, engagement, and disengagement in conjunction with the admin team. Build and maintain strong client relationships, providing a high level of service and technical support Identify opportunities for additional services and assist partners with business development Accounts Review statutory accounts prepared under UK GAAP (FRS 102 and FRS 105) and, where applicable, IFRS Resolve technical accounting issues, escalating complex matters where appropriate Ensure accounts are completed efficiently, within budget, and to a high technical standard Ensure that files are complete and delivered to the Directors in a timely manner to enable Director review prior to client meetings Ensure compliance with relevant accounting standards, ethical requirements, and internal firm procedures Contribute to accounts quality initiatives Keep up to date with changes in accounting and regulatory standards Audit (Where applicable) Plan, manage, and review statutory audit assignments from planning through to completion Resolve technical auditing issues, escalating complex matters where appropriate Ensure that files are complete and delivered to the Directors in a timely manner to enable Director review prior to fieldwork commencing (planning) and client meetings (completion) Ensure compliance with UK auditing standards, ethical requirements, and internal firm procedures Contribute to audit quality initiatives and support internal and external monitoring visits Keep up to date with changes in accounting, auditing, and regulatory standards Tax Corporation Tax Ensure that corporate tax compliance matters are met Consider tax planning opportunities Ensuring that clients are given good, pro-active advice as to limiting their tax liabilities within the boundaries of the legislative framework. Personal Tax Ensure personal tax compliance requirements are met and be responsible for the whole process. Consider tax planning opportunities and identify changes in client circumstances that need attention Ensuring that clients are given good, pro-active advice as to limiting their tax liabilities within the boundaries of the legislative framework. P11D Ensure compliance requirements are met. Other Tax Deal with other tax issues as they arise including (but not exclusively) ATED, CGT, IHT, HMRC tax enquiries. Company Secretarial Ensure the data held on Companies House is correct, current & kept up to date. Where data is out of date or changes are required, to be responsible for ensuring those changes are made and submitted to Companies House either in line with the client requirements or statutory guidelines. Ad Hoc Tasks Attend & actively participate in management meetings and workflow meetings Assist the director or client with ad hoc projects as requested. Team Leadership Lead, supervise, and mentor staff, including seniors and trainees taking an active role in recruitment for you team and responsibility for probationary reviews, appraisals, and formal and on the job training Review work prepared by junior staff and provide clear, constructive feedback Assist with workflow planning and resourcing across assignments Person Specification Essential ACA or ACCA qualified (or equivalent) Significant experience within a UK accountancy practice, including audit if applicable Strong technical knowledge of UK GAAP and UK auditing standards (if applicable) Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills Desirable Experience working with owner-managed businesses and SMEs Exposure to group audits and consolidations Experience of staff development and performance management Familiarity with accounting and audit software such as MWP, CaseWare, CCH, IRIS, or similar What We Offer Competitive salary of up to £60000 and benefits package Hybrid and flexible working options Clear career progression and development opportunities Supportive and collaborative working environment Ongoing technical and professional training

RARE Opportunity! MORE THAN just a Client Manager! Planned Progression! Are you an experienced accountancy professional who's ready to step up their level of responsibility? Do you feel ready to step into a position with genuine progression, responsibility, and future growth? Can you confidently prepare accounts and tax work while supporting and developing more junior team members? If so Read on and apply today! Whether you're already a Client Manager or a Senior Accountant looking for that next natural step - we want to hear from you! Overview A modern, fun and friendly firm of Chartered Accountants is seeking a new Client Manager to join the team! This exciting new role role has come about due to internal progression! The firm needs someone who wants to help grow the firm, obtain a practicing certificate and work side by side with the MD! The role will involve a blend of hands-on accounts and tax work, reviewing team output, supporting staff development, and assisting a director with client advisory duties as your capability grows. A great opportunity for someone ambitious who wants to expand their responsibility over time. This is a Monday-Friday 37.5hrs. Salary is dependent on experience/qualifications. Higher salaries can be discussed . Duties Supporting the director with answering client queries and assisting with duties that would otherwise fall to them (once able) Longer-term opportunity to obtain a practising certificate, enabling sign-off responsibility and further progression Preparing year-end accounts, Corporation & Personal Tax returns, VAT returns, CIS returns Preparing corporation tax returns Reviewing accounts and tax returns prepared by the team prior to director sign-off (once able) Managing the accounts and bookkeeping team, including allocating work Providing on-the-job training and support for junior staff General ad-hoc duties as required What we're looking for A successful candidate will bring 4+yrs UK accountancy practice experience and ideally be fully ACA/ACCA qualified. QBE can be considered if length of experience is longer. You must live within a 1hr commute. If you're reading this and it's sounding like a great match - don't hang about! Feel free to call us on our Tunbridge Wells line for a confidential discussion. Apply TODAY to be considered immediately! For more information on this role, or for Accounts & Finance Recruitment in general, ask for Danny Smith at Recruitment Solutions. If you're seeing this ad, the position is still open - but likely not for long, so be quick! Not quite the right role for you? Email us at our 'hello' inbox and let's find something that is !

A growing accountancy practice has a requirement for an Assistant Accountant to join their team based in the firms Bridgwater offices, providing services across the range of year end accounts preparation, preparing personal tax, corporate tax and VAT returns, bookkeeping and other services to wide ranging industry clients across varied sectors and turnovers. Client Details A leading firm of accountants based in Bridgwater acting for clients across the spectrum in size, across wide ranging sectors, industries and turnovers up to and in excess of the audit threshold in turnover. Clients are wide ranging across varied industry sole trader, partnerships and limited companies, OMBs, SMEs. Highly competitive salaries, benefits, flexible working hours and hybrid working also on offer. Description Joining the Bridgwater offices as Client Manager you will take on the management and delivery of accounts, tax and wider associated services to a portfolio of mixed industry sole trade, partnership and limited company SMEs, OMBs and corporate clients typically into the £millions in turnovers. You will carve a key, influential role here managing the team and you will also have opportunity to work with partners on developing and managing the team. There will be a clear path and route to progress on offer here. Profile For this Client Manager role you will be ACA/ACCA qualified, with a career background across any of audit, accounts, tax and service delivery to wide ranging sole trade, partnership and limited company clients, developed within a UK accountancy practice firm environment of any size. You will have developed your career to the managerial levels or similar, looking for a career move and role where you can see a development path on offer within a growing, highly successful chartered firm. Job Offer Circa £45,000- £55,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.

A growing accountancy practice based in Bideford has a requirement for a Client Manager to join them taking on the delivery, review and management of year end accounts, tax and wider all around service provision to a varied client base, managing teams and working closely with the firms directors as key, right hand support with a clear progression path on offer. Client Details Based in Bideford this chartered accountancy firm is undergoing very positive growth and the firms partners are looking for a key right hand support who can lead on the management and delivery of accounting/tax and wider services, along with adding value to clients on advisory and planning projects. A clear progression path is on offer as well, with a route to develop within this successful firm. Description Joining this firm as Client Manager based in their Bideford offices you will bring your background as an all-rounder account, tax general accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with a hands-on approach, alongside managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. There is also a clear progression path on offer for those with interest to progress beyond manager levels in the medium and longer term. Profile You will hold any of the AAT, ACA /ACCA/ CTA qualifications etc, or have developed your career entirely through experience alone, with a strong background in accountancy practice having developed your career to around the manager levels. You will have an all-around accounts/tax career background gained within any of small, medium/large accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move with a career progression path on offer. Job Offer Circa £38,000- £50,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.

Are you a newly qualified accountant looking to work for an Accountancy firm that cares about your wellbeing and wants to offer you a progressive career? If that sounds appealing, a very successful accountancy practice based in Maidstone is looking to add an Accounts Senior / Assistant Manager to their growing team. This role would be ideal for a candidate that is newly or nearly qualified, and looking to join a progressive firm. The firm: Well known, well established, and well respected accountancy practice Interesting and impressive client portfolio Offer full range of accountancy and business advisory services Great team of friendly, happy experts Really care about their clients The role: Working alongside MD to manage the firm's fastest-growing clients Providing support and advice to a small portfolio of clients Accounts & Tax Return Production Preparation of financial reporting packs Overseeing, supporting, and reviewing the work of junior accountants Creating good internal working relationships to ensure the clients' needs are met The successful applicant: Accounting experience in a practice setting ACCA / ACA Qualified A good working knowledge of Xero High level of numerical and analytical skills Excellent rapport building and communication skills Please contact Dominique to hear more on or

Exciting opportunity for a Client Manager to join a well-established, growing, respectable firm based in Harrogate.This firm offer a variety of services to their varying client base, from audit, accounts, tax, cloud accounting, and business and personal finance.As a Client Manager, you will be responsible for: Managing a portfolio of clients. Overseeing some trainee staff, working closely with the Senior Manager and Director. Preparation and review of statutory year end accounts, management accounts, corporate and personal tax returns Assisting with audit work when required. As a Client Manager, ideally you will meet the following: Be ACA or ACCA qualified Have 5+ years Practice experience, working as a Client Manager or similar. Confident managing a portfolio of clients. Keen to support Trainee staff and contribute to the future growth of the firm. What's on offer? 24 days annual leave + bank holidays, increasing with length of service. Hybrid working options Flexible working hours. Regular social events Free on-site parking. Salary from £40,000 to £45,000 If you are interested in this Client Manager opportunity or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.

Job Title: Client Manager Location: Canterbury Package: £35,000-45,000 , Hybrid working, 23 days holiday plus bank holidays, private medical Working Hours: Full time, Monday-Friday, 37.5 hours a week A reputable, medium sized Accountancy Practice in Canterbury are hiring for a Client Manager, to join their growing firm. Offering circa £45k, with hybrid working, and extensive progression opportunitiesThe role is to ensure clients receive the highest standard of service, communicating with clients regularly, cross selling, and ensuring client satisfaction. If you are a trusted accountant, with a passion for client services, then this is the role for you Client Manager Job Responsibilities Lead and manage the operational team, ensuring effective workload allocation, capacity planning, productivity optimisation, and high performance through coaching, development plans, and performance management. Oversee client onboarding and relationship management, maintaining strong working partnerships while ensuring accurate, timely documentation and high service standards throughout the client journey. Prepare and review accounts, tax returns, bookkeeping, and management accounts, ensuring compliance with legislation, quality control, and a minimum personal billing target of £1,500 per week. Provide proactive tax planning strategies in line with current legislation and oversee the ongoing maintenance and accuracy of accounts work prepared by the team. Monitor job profitability and budgets by reviewing timesheets, analysing efficiency, measuring margins, and ensuring financial targets are met. Support Senior Management with budgeting, forecasting, risk analysis, management reporting, and the effective utilisation of cashflow to generate and protect reserves. Identify, review, and implement operational process improvements and standardisation to enhance efficiency, productivity, and overall client experience. Generate new business opportunities through networking and collaboration with peers across teams, stepping in to support operational delivery when demand exceeds capacity. Client Manager Job Responsibilities ACCA or ACA qualification is preferred but part qualified is also acceptable Minimum of 4 years accountancy practice experience Able to commute to Canterbury Excellent communication, interpersonal, and organisational skills Client Manager Salary & Benefits Salary depending on experience, ranging from £35,000 - £45,000 Hybrid working, 60/40 split, can be flexible around client meetings etc 23 days holiday plus bank holidays, plus your birthday off WPA health insurance Work mobile Workplace pension Free onsite parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Audit Client Manager Ready to step into a role where you'll own client relationships, lead audits end-to-end, and shape the next generation of auditors? This is an exciting opportunity for an experienced Audit Client Manager or Audit Senior ready to step up, to join a well-established and growing accountancy practice. You'll manage a varied audit portfolio, act as the main client contact, and play a key role in leading audit assignments and developing junior staff. The Role As Audit Client Manager, you will take responsibility for the delivery and management of multiple audit engagements, working closely with Partners and senior stakeholders. Key duties include: Managing a portfolio of audit clients and delivering a high-quality service Planning, leading and reviewing audit assignments from start to completion Ensuring audits are completed accurately, efficiently and in line with UK auditing standards Acting as the main client contact throughout the audit process Attending pre- and post-audit meetings with clients Supervising, mentoring and reviewing the work of Audit Seniors and trainees Liaising with Partners on technical matters, deadlines and client requirements Identifying opportunities to add value and support business development Ensuring compliance with ethical, regulatory and internal procedures Delivering agreed KPIs and contributing to the wider audit team's success About You ACA or ACCA qualified (essential) Minimum 3 years' experience in a similar audit role within an accountancy practice Strong technical audit background with experience managing audits and client relationships Proven ability to lead audit assignments and manage competing deadlines Confident, professional communicator with strong client-facing skills Experience supervising, mentoring and developing junior team members Proactive, organised and committed to ongoing professional development What's On Offer Competitive salary Permanent, full-time role Flexible and hybrid working available Supportive, professional working environment Clear opportunities for career progression Excellent benefits package If you're an experienced Audit Client Manager or an ambitious audit professional ready to take the next step within an accountancy practice, this role offers challenge, responsibility and progression. Apply now to find out more. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Trust & Private Client Manager Preston £45,000 - £60,000 (depending on experience) Butler Rose are pleased to be recruiting for a well-established independent accountancy practice for a Trust & Private Client Manager role based in Preston. This is a specialist trust-focused position within the Private Client team, responsible for the accounting, taxation, and ongoing administration of a varied portfolio of trusts and pension schemes. The role combines technical trust accounting, trust taxation (including inheritance and capital gains tax), and year-round trust administration. Full or part-time hours will be considered. Duties Preparation and review of annual trust accounts for discretionary, interest in possession, and bare trusts Oversight of accounting records and schedules for associated pension schemes and family charitable trusts Preparation and review of trust tax returns, including income tax and capital gains tax Calculation of inheritance tax 10-year and exit charges Preparation and submission of IHT100 and IHT400 returns Managing HMRC correspondence and acting as first reviewer prior to Partner sign-off Processing beneficiary income and capital payments Liaising with banks, trustees, beneficiaries, solicitors, and investment managers Working closely with the wider tax team to ensure accurate and timely information flow Managing trust-related WIP, billing, and recoveries What we're looking for Proven experience in trust accounting and trust taxation within an accountancy practice Strong knowledge of UK trust taxation, inheritance tax, and capital gains tax Confident managing a portfolio and reviewing work at Manager level Experience using CCH Trust Tax software is desirable ACA, ACCA, ATT, CTA, or STEP qualified (or equivalent experience) Benefits Flexible working: full or part-time hours considered Exposure to a varied and technically interesting private client trust portfolio Manager-level responsibility with clear career progression Supportive team structure and Partner oversight Pension scheme Professional development support If you're an experienced Trust Accountant or Trust Tax Manager looking to take the next step in your career with a forward-thinking accountancy firm, we'd love to hear from you. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

Customer Service Advisor - Temporary 6-month contract. Full time hours, Manchester based Salary Full time - £23,500 + bonus scheme, 30 days holiday plus bank holidays. 8-hour shifts between 9am and 8pm We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly. Proficient in Microsoft Excel and Word Flexible can-do attitude Language skills would be an advantage (multi-lingual) About Suits Me Suits Me is a leading fintech company providing inclusive banking solutions to over 300k UK-based customers. We are passionate about Consumer Duty, delivering exceptional service and making a positive impact in the lives of our customers which is why all our customer service team members are based in the UK and we offer support in multiple languages. We are currently experiencing strong growth and as such are looking to hire more exceptional customer service advisors.

Client Manager Location: Bromsgrove, Midlands Job Type: Full-time, Permanent An established and growing accountancy practice based in Bromsgrove is seeking an experienced Client Manager to join their Midlands office. This is an excellent opportunity for a qualified accountant looking to manage their own client portfolio while playing a key role in mentoring junior team members and supporting senior leadership. The Role As Client Manager, you will take ownership of a varied client portfolio and act as the main point of contact, delivering high-quality accounting, tax and advisory services. You'll work closely with Senior Managers and Directors, contributing to technical work, client advice and team development. Key responsibilities Review company financial statements and sole trader accounts Review corporation tax returns Draft technical and client-facing advice with support from Senior Managers and Directors Oversee personal tax compliance and annual personal tax filings for clients Ensure accurate and compliant financial statement disclosures Manage and maintain a portfolio of clients, acting as first point of contact Liaise with clients regarding deadlines, requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial deadlines Communicate with clients to obtain required information Build and maintain strong, long-term client relationships Provide ad hoc financial support, including interpretation of results Support clients with internal systems and controls, including implementation of accounting software Confidently explain tax and financial matters to reassure and advise clients Support and mentor senior associates and supervisors About you ACA / ACCA qualified (or equivalent) Minimum of 2 years' post-qualification experience within practice Proven experience managing your own portfolio of clients Strong technical knowledge across accounts and tax, with a commitment to continued development Confident using Outlook, Word and Excel Strong experience with Xero Exposure to Iris, Alpha, QuickBooks and Sage 50 desirable Technologically aware and comfortable adopting new systems Self-motivated with the ability to apply skills to new scenarios Strong communication and people management skills Ability to work under pressure while maintaining accuracy and focus Excellent analytical and research skills The package Competitive salary 26 days' holiday plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Free on-site parking Clear progression opportunities Ongoing training and professional development For more info, please apply today!

Romanian Speaking Customer Service Advisor - Temporary 6-month contract. Full time hours, Manchester based Salary Full time - £23,500 + bonus scheme, 30 days holiday plus bank holidays. 8-hour shifts between 9am and 8pm We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills (Romanian and English) A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly. Proficient in Microsoft Excel and Word Flexible can-do attitude About Suits Me Suits Me is a leading fintech company providing inclusive banking solutions to over 300k UK-based customers. We are passionate about Consumer Duty, delivering exceptional service and making a positive impact in the lives of our customers which is why all our customer service team members are based in the UK and we offer support in multiple languages. We are currently experiencing strong growth and as such are looking to hire more exceptional customer service advisors.

Closing date: 17-03-2026 Customer Team Member Location: Hillside , Brae, ZE2 9QG Pay: £12.60 per hour Contract: 16 - 39 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Duties include working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Can you deliver customer-centric welfare benefit advice and income maximisation? SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year We have an opportunity for a Customer Income Advisor to join our Customer Accounts team in Bristol. This is a hybrid working role with a minimum of 2 days per week in the office The Role As a Customer Income Advisor, you'll provide our customers with budgeting and welfare benefit advice. This will include completing Income and Expenditure statements, giving budgeting advice, benefit & grant applications, and signposting for additional support. You'll be working with partners both internally and externally including Housing benefit, Department of Works and Pensions and independent money, debt or legal advice services To be successful in this role you'll need: An up-to-date working knowledge of the benefits system Experience of supporting customers to complete statements and applications The ability to work with internal and external partners to achieve the best outcome for the customer Experience of supporting vulnerable customers with kindness and empathy Effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload. As you'll need to travel in this role, having a car and full driving licence is essential A DBS check will also be undertaken for the successful candidate What we can offer you As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Great benefits including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Option to buy or sell holiday as part of our flexible benefits package 3 extra paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service If this sounds like the opportunity you're looking for, we'd love to hear from you.

My client is one of the fastest-growing independent accounting and business advisory firms in the UK and is listed as a Top 100 Accountancy Firm by Accountancy Age. The firm provides tailored audit, accounting, payroll, taxation, and business advice across diverse sectors including academy schools, agriculture, landed estates, international, not-for-profit, property and development, and professional services. Purpose of the Role: To manage a portfolio of clients and drive the delivery of accounting and tax planning solutions to these clients. Building relationships will allow you to effectively deliver projects and grow members of the team. Providing unique, tailored solutions to key rural clients. Responsibilities: • To provide exceptional levels of service to clients on a wide variety of areas, on a cost effective & timely basis. • Responding to client queries, and those from third parties (e.g. HMRC) in a timely manner. • Seeking to gain experience/ progress role and those of other staff by seeking to take more advanced work from partners and delegating more routine work to others, thereby aiding cost-effectiveness and adding to interest/ training of all within the team. • Developing knowledge of clients and their businesses as to become their point of contact on day-to-day matters. • Reviewing accounts and tax returns prepared by more junior staff. Includes corporate and unincorporated clients. • Assisting with the management of the Agriculture and Property Department to meet departmental objectives through planning. This includes completing staff appraisals, monitoring and effective delegation, utilising the skills and knowledge within the existing team and sourcing additional knowledge. • Completing staff appraisal forms providing feedback (good and bad) and training as required. • Seeking to identify business and tax planning opportunities, VAT issues, NIC issues, business planning points, etc as part of the review process. Drawing to attention of partners/ client as appropriate. Preparation of necessary reports/ computations etc, liaising with other professional advisers as required. • Assisting partners with specific assignments- e.g. business planning, advisory and tax matters. • Assisting partners in controlling WIP within the section by progressing work to completion/ billing point swiftly. Liaising with partners re WIP and raising bills/ assisting as required. • Monitoring progress against deadlines and ensuring these are met- e.g. company reporting, P11ds, tax returns, etc • Ensuring work is planned and progressed in an efficient, timely and cost effective manner by liaising with Partners and supervising staff. Requirements: • Ability to review and complete accounts files quickly and efficiently • Ability to review and complete personal tax returns quickly and efficiently • In depth knowledge of accounts preparation • In depth taxation knowledge • ACA, ACCA or CTA Qualification or equivalent experience. • Accounts and Tax experience within a Practice environment Flexible working is available. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

FRENCH SELECTION (FS UK) Spanish and Italian speaking Customer Service Advisor Salary: up to 30,000 per annum Location: Watford Hybrid working with regular office attendance Ref: 8214SI To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8214SI The Company: A well-established and award-winning company with international operations. Main Duties: To provide excellent customer service and administrative support. The Role: - To manage the ordering process from initial enquiry to delivery - To manage existing accounts and client contract information - To manage credit or debit notes - To coordinate deliveries in line with client requirements and update client accordingly - To liaise with other departments regarding client requirements or changes - To respond to incoming enquiries and provide excellent customer service The Candidate: - Fluent in Spanish AND Italian (written and spoken) - Essential - Previous experience in customer service and/or sales support - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (MS Office, Internet) - Able to work in a fast -paced environment The Salary: up to 30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

A growing firm of chartered accountants based in Exeter is searching for a Senior Client Manager to join their team managing a portfolio delivering compliance and advisory services across accounts and tax as well as developing and supporting the wider team. There is also career progression path on offer here for the right professional looking for a route to progress. Client Details With main offices in Exeter this firm of accountants services wide ranging clients, from small sole traders, partnerships through to larger limited company SMEs and OMBs. The firm provides a mix of home to office hybrid working, flexible hours with an excellent work life balance and team focused culture, along with highly competitive salary and benefits. Full time, or part time hours can be explored 4 days week with scope to mould this to some degree around the right persons working requirements. Description You will join as Senior Client Manager with scope to mould the position and level around the right professional's background and level of experience to suit accordingly. You will manage the delivery of wide-ranging services to a varied client portfolio. You will also advise clients on wider planning and advisory project work across accounting/tax as well as overseeing the delivery of compliance services. Alongside this you will be supported by a wider team and play a key role in developing, supporting, mentoring and managing this team. You will carve an influential role in this successful, growing firm of independent accountants with a route to progress on offer. Profile For this Senior Client Manager role you will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within a UK accountancy practice across any of accounts/tax/audit etc and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to at least the Client Manager levels and be looking for a challenging new career move within a growing firm of accountants where you can progress and develop within your career. Job Offer Circa £50,000 - £60,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.

A fast growing and forward moving accountancy practice based in Bristol with parking is searching for a Client Manager to join the firm as a key addition with career development on offer, as part of this successful team. Client Details Based in Bristol this highly regarded firm has developed a strong reputation servicing a wide ranging client base of sole traders, partnerships and limited company, OMB and SME clients, very varied in sectors and turnovers up into the £millions. The Directors within this successful team are looking for an experienced Manager who can take the full reigns on managing the delivery of services to a portfolio, building relationships and carving a key position within the firm working as key support to the firms directors. Description Joining as a Client Manager based from the firms Bristol offices you will lead and manage the delivery of accounts, tax and wider services to clients across varied industry sectors. You will oversee the delivery of year end accounts, management accounts, personal and corporate tax compliance, VAT and other services to a sizeable and varied portfolio of clients. You will develop client relationships, taking on full responsibility for this portfolio and work on wider advisory/business services delivering wider project work. Alongside this you will support the directors in the development of the team and a clear progression path is on offer and you will carve an influential key role within this firm. Profile You will be ACA/ACCA qualified or highly experienced with a career background and strength within accounts/tax and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients, developed within an accountancy practice firm environment. You will have developed your career to at the Client Manager levels and be looking to take your career to the next level, within a firm and role where you can see a genuine clear progression and development path on offer. Job Offer Circa £38,000 - £48,000 dependent on the experience and background of the right professional, plus benefits. Please apply online and for a further confidential discussion to find out more about this opportunity please contact Mark Bailey on

We are recruiting for an ambitious qualified accountant to join a well established accountancy firm in the Eastbourne area, East Sussex as a Senior Client Manager. If you are looking for a busy, varied role where you can develop your technical skills and progress your career, this is a fantastic opportunity. You would work closely with the partners and be looking after a growing client portfolio. The firm is well run and successful, and has an interesting range of clients, mainly SMEs, but with some much larger corporate/groups/international businesses.They offer a positive and friendly working environment and can offer a fast track to Partner level. The Senior Client Manager role would involve liaising closely with clients, producing or reviewing a range of accounts and tax work, managing work flow and ensuring deadlines are met as well as providing a range of advisory support. There is also the opportunity to be involved in networking and business development to aid with the ongoing success of the business. About you: ACA/ACCA/CTA qualified Extensive UK practice experience, including good personal tax knowledge Organised, detail minded and keen to take responsibility Live with commuting distance of Eastbourne/East Sussex They will pay a very competitive salary and if you have ambitions to take on more responsibility there is scope for that to happen quickly. They offer a good flexibility and a generous bonus scheme, amongst other benefits. If you would like to find out more about this fantastic senior client manager opportunity in the Eastbourne area please apply or contact Claire Jones at Harvey john for more details. Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.

Senior Practice Accountant, South Manchester - £35,000 - £50,000 (Depending on experience and study level) A mid-sized, well-established chartered accountancy practice is seeking a dedicated and experienced professional to join their team. This role is an ideal opportunity for an ACA/ACCA qualified or QBE, looking for a varied role, to make a significant impact within a supportive and forward-thinking practice. This role is pivotal in ensuring the accuracy and efficiency of accounting services provided to a diverse portfolio of clients. The company prides itself on fostering a collaborative and supportive work environment, with a strong emphasis on professional development and client satisfaction. Senior Practice Accountant - Key Responsibilities: Compliance Preparation and filing of year end accounts, business tax and capital allowances for limited companies, LLP's, partnerships and sole traders Preparation and filing of self-assessments and personal tax computations Preparation of capital gains tax computations and implementation of R&D Tax claims Reduce the burden of taxation for business owners by providing good tax planning and advice Outsourcing and Advisory Review periodic bookkeeping, VAT returns, and management accounts for portfolio clients Preparation of management accounts and management information/performance analysis Advising on the improvement of profitability and business efficiency and implementation of effective business controls and systems Assisting in control and management of client cashflow Preparation of integrated financial projections and budgets Preparing business plans and helping to source and negotiate finance Conducting business valuations Management To effectively manage your own portfolio of clients To assist with training and development of less experienced staff Training of internal staff and clients on various software and applications WIP and billing management Senior Practice Accountant - Experience Required: AAT or ACCA Qualified or part-qualified / QBE At least 5 years' experience in a similar role Senior Practice Accountant - Benefits: Competitive salary 25 days holiday Extra day's leave for your birthday Additional leave awarded after 3 years of service, up to a maximum of 30 days Hybrid working and flexible hours Dress Down Fridays and a smart business casual dress code Regular team socials, including Chester Races and annual away trips with overnight stays Private medical insurance after 2 years of service Incentive scheme, offering bonuses for sourcing and signing new business, and successful cross-selling and up-selling of services Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to me (who is not already registered) as a thank you will receive a voucher up to the value of £1000.Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that I am handling. Vaisto Recruitment specialises in practice and first moves to industry for both contract and permanent assignments including: - Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior - Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate - Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior - Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior - Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A - Payroll Bureau - Practice Managers

A growing firm of chartered accountants based in Okehampton is searching for a Client Manager to join their team with career development prospects on offer and opportunity to take on the management and delivery of accounts, tax and wider services to a wide industry sector ranging portfolio. Client Details A leading firm of accountants based in Okehampton acting for clients across the spectrum in size, across wide ranging sectors, industries and turnovers up to and in excess of the audit threshold in turnover. Clients are wide ranging across varied industry sole trader, partnerships and limited companies, OMBs, SMEs. Highly competitive salaries, benefits, flexible working hours and hybrid working also on offer. Description Joining the Okehampton offices as Client Manager you will take on the management and delivery of accounts, tax and wider associated services to a portfolio of mixed industry sole trade, partnership and limited company SMEs, OMBs and corporate clients typically into the £millions in turnovers. You will carve a key, influential role here managing the team and you will also have opportunity to work with partners on developing and managing the team. There will be a clear path and route to progress on offer here. Profile For this Client Manager role you will be ACA/ACCA qualified, with a career background across any of audit, accounts, tax and service delivery to wide ranging sole trade, partnership and limited company clients, developed within a UK accountancy practice firm environment of any size. You will have developed your career to the managerial levels or similar, looking for a career move and role where you can see a development path on offer within a growing, highly successful chartered firm. Job Offer Circa £43,000- £46,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.

Email Customer Service Agents Paignton, Devon Seasonal Position Look towards the fuchsia and spring into action it s thyme to plant the seeds of your next opportunity! gap personnel Exeter are delighted to be working in partnership with Branded Garden Products, an internationally renowned supplier of seeds, plants, bushes, and other horticultural products. We are recruiting multiple Email Customer Service Agents on a seasonal basis in Paignton, Devon. If you have a way with words and can help customer queries blossom through written communication, we d love to hear from you. The Role As an Email Customer Service Agent, you ll act as a multi-skilled team member, supporting customers primarily via email and social media , ensuring every written response is clear, professional and in line with service level agreements. This is not a contact centre-based telephone role the focus is on high-quality written communication. Duties Include (but are not limited to): Responding to customer enquiries via email and social media in a polite, professional and timely manner Processing basic orders and offering complimentary parts for appropriate products Resolving customer service queries efficiently, ensuring each case is handled with care Keying coupon orders as required to meet service levels Supporting the wider team during peak seasonal periods We re looking for someone ready to dig in and grow with the team: Grade C or above in Maths and English Strong written communication skills with excellent spelling and grammar Basic understanding of Microsoft Office Previous customer service experience (office-based preferred) Good attention to detail and accuracy when processing information Positive attitude and ability to work well under pressure during busy seasonal peaks Flexibility to work across different areas of the department Working Hours & Pay 7-day operation on a rota basis Monday to Sunday hours negotiable Weekend work desired Bank Holidays included £12.38 per hour Key Skills: Customer Service, Administration, Email Handling, Microsoft Office, Written Communication, Social Media Successful candidates will be proactive team players, working collaboratively to ensure customer satisfaction continues to grow. You will operate within company policy and procedures, maintaining integrity and confidentiality at all times, while adhering to health and safety legislation. Ready to help customer satisfaction blossom? Click APPLY to upload your CV and one of our friendly team will be in touch. Don t have a CV? Call the office on (phone number removed) and we ll help you get planted and registered. gap personnel is operating as a recruitment business.

Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol use or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service Delivery (GSD) team at Turning Point specifically su click apply for full job details

Fantastic new opportunity for a Client Manager to join a growing firm of Accountants near Keighley. This firm offer a range of services to their clients, and you will have the opportunity to work with a variety of businesses.As a Client Manager, you will be responsible for: Manging your own portfolio of clients and liaising with clients on all accounting matters Reviewing work of other employees. Accounts preparation from both incomplete records and computerised records Company and personal tax return preparation Other ad-hoc projects as they arise To qualify for this Client Manager position, ideally you will meet the following: ACA or ACCA qualified or qualified by experience. A minimum of 3 years' experience, having worked as a Client Manager or similar in an Accountancy firm. Experience using CCH, Sage, and Xero would be desirable. Ability to prepare accounts to a high standard and feel comfortable contacting clients. What's on offer? Free on-site parking Enhanced annual leave that increases with length of service. Flexible working options Salary from £40,000 to £50,000 If you are interested in this Client Manager position or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.

Are you working in an accountancy practice where you feel like just another number ?Feeling stuck, stagnant, or unheard?Fed up with fighting traffic, scrambling for parking, and all the joys of city commuting? What if you could join a firm where your ideas matter, your development is actively supported, and genuine flexibility is a reality - not something "allowed when convenient"? At Reed Practice , we're delighted to partner with a small but mighty accountancy firm just outside Colchester. Away from the city chaos, this practice offers a refreshing, collaborative, people-first environment where every team member has a voice and a visible impact. The Opportunity: Client Manager As Client Manager, you will work with an engaging mix of clients, liaise directly with inspiring business leaders, and make meaningful contributions to the growth and direction of the firm. Using the latest technology and working alongside a supportive leadership team, you'll enjoy both autonomy and guidance as you develop your career. Your Key Responsibilities Preparation of annual accounts, management accounts, and personal tax returns Managing staff and workflow to ensure internal deadlines are met Reviewing work of team members across company accounts, partnerships, sole traders, personal tax, and VAT returns Supporting and mentoring junior staff as they progress Actively identifying and promoting opportunities to grow the firm What's In It for You? Genuine flexible remote working - not "when we can allow it" Direct involvement in firm-wide decisions and improvements Support from a committed senior leadership team Full ACCA study support where needed Opportunities to enhance your IT skills, business acumen, and client advisory capabilities What We're Looking For To discuss this opportunity, you'll need: Experience working within an accountancy practice - essential ACCA part-qualified, finalist, or fully qualified (AAT-qualified candidates with strong practice experience also encouraged to apply) Ready to Enjoy Your Profession Again? To explore how this role could transform your working life, contact Natalie Harden at Reed for a confidential conversation.

A leading and successful firm of chartered accountants based in Taunton has a requirement for a Rural and Farming Client Manager to join their team as a key addition specialising within their agricultural and related, rural sector service line with chance to develop, build client relationships and carve an influential role within a highly regarded firm of chartered accountants. Client Details Based in Taunton this chartered firm has developed a very strong reputation across the South West and wider UK acting for very wide ranging clients across varying industries acting for wider ranging industry sector OMBs, SMEs and corporate clients, alongside a strong reputation and focus dealing with agricultural and rural sector related clients. As a result of ongoing, sustained positive growth and looking to plan for the future development of the firm, the partners are looking to bring in the right additional Managerial professional to bolster their team as a key addition focused within their specific farming sector specialism. Description Joining as Rural and Farming Client Manager based from the firms Taunton offices you will take on management and client portfolio responsibility for the delivery of year end accounts, tax and wider services to clients focused within the agricultural sector. You will take on increasing responsibility for developing client relationships, taking on a portfolio and work on wider advisory, tax planning and business services in addition delivering on wider project work. You will manage a team and act as key support to the firms directors, with a development and progression path on offer as you will carve an influential key role within this firm. Profile You will hold any of the ATT, CTA, AAT, ACA, ACCA qualifications etc or have developed your career with a career background in accountancy practice having developed your career to around the managerial levels. You will have experienced of dealing and acting for clients within the agricultural and associated rural client sectors and be looking to further your career within this specialist sector within a highly successful and growing chartered firm of accountants. Job Offer Circa £48000 - £60,000 dependent on the background experience and level of the right professional, plus benefits.

Are you working in an accountancy practice where you feel like just another number ?Feeling stuck, stagnant, or unheard?Fed up with fighting traffic, scrambling for parking, and all the joys of city commuting? What if you could join a firm where your ideas matter, your development is actively supported, and genuine flexibility is a reality - not something "allowed when convenient"? At Reed Practice , we're delighted to partner with a small but mighty accountancy firm just outside Colchester. Away from the city chaos, this practice offers a refreshing, collaborative, people-first environment where every team member has a voice and a visible impact. The Opportunity: Client Manager As Client Manager, you will work with an engaging mix of clients, liaise directly with inspiring business leaders, and make meaningful contributions to the growth and direction of the firm. Using the latest technology and working alongside a supportive leadership team, you'll enjoy both autonomy and guidance as you develop your career. Your Key Responsibilities Preparation of annual accounts, management accounts, and personal tax returns Managing staff and workflow to ensure internal deadlines are met Reviewing work of team members across company accounts, partnerships, sole traders, personal tax, and VAT returns Supporting and mentoring junior staff as they progress Actively identifying and promoting opportunities to grow the firm What's In It for You? Genuine flexible remote working - not "when we can allow it" Direct involvement in firm-wide decisions and improvements Support from a committed senior leadership team Full ACCA study support where needed Opportunities to enhance your IT skills, business acumen, and client advisory capabilities What We're Looking For To discuss this opportunity, you'll need: Experience working within an accountancy practice - essential ACCA part-qualified, finalist, or fully qualified (AAT-qualified candidates with strong practice experience also encouraged to apply) Ready to Enjoy Your Profession Again? To explore how this role could transform your working life, contact Natalie Harden at Reed for a confidential conversation.

Exciting opportunity for a Client Manager to join a large, independent, growing firm of Chartered Accountants in Hull.Offering a wide range of services to their varying client base, this role will keep your work life varied and interesting.As a Client Manager, you will be responsible for: Managing a portfolio of corporate clients, ensuring timely and accurate delivery of accounting, tax, and advisory services. Oversee the preparation and review of statutory accounts, management accounts, and corporate tax returns. Provide strategic financial advice and business planning support to clients. Ensure compliance with UK GAAP, IFRS, and relevant tax legislation. Lead, mentor, and develop a team of accountants. Liaise with HMRC, Companies House, and other regulatory bodies as required. To qualify for this Senior Accountant role, ideally you will meet the following: ACA or ACCA qualified or equivalent. Minimum 5 years of experience, having worked as a Client Manager or similar in an Accountancy firm. Strong technical knowledge of accounting and tax principles Excellent communication and client relationship skills Experience using Xero, QuickBooks, Sage and Microsoft Office Suite would be advantageous. What's on offer? Flexible working hours Additional day off for your birthday Death in service benefit Employee Assistant Programme Parking Regular social events Salary from £45,000 to £50,000 If you are interested in this Client Manager role or would like any further information, please contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.

A growing firm of chartered accountants based in Exeter is searching for a Client Manager to join their team as a key hire to take on the full management of a wide ranging industry portfolio, managing client relationships, delivery of accounts, tax and wider services and managing a small team within this highly successful firm of accountants. Client Details A fast growing and successful firm of accountants based in Exeter acting for clients across the spectrum in size, across wide ranging sectors, industries and turnovers up to and well in excess of the audit threshold in turnover, The firm for clients across varied industry sole trader, partnerships and limited companies up into the £millions of turnover, with additional larger clients up to and in excess of the audit threshold in turnover. The business also offers a range of professional services, across wealth management, legal services and other fields, developing strong, long term and value added client relationships. Flexible hours, with mix of home to office working as well as competitive and attractive salary on offer. Description Joining the firms Exeter offices as a Client Manager you will take on increasing responsibility for the management and delivery of accounts, tax and associated services to a portfolio of mixed industry sole trade, partnership and limited company SMEs, OMBs and corporate clients typically into the £millions in turnovers. You will manage, oversee and review a small support team of a couple of trainees and more senior accountants to assist you overseeing a fee base of close to £200k. You will have opportunity to carve a long term career move and play a key role in this firms further ongoing success and development, with the associated career rewards this presents. Profile You may be any of ACA, ACCA, AAT, ATT, CTA qualified, with a career background around the Client Manager levels managing the delivery of year end accounts, tax and services delivery to wide ranging sole trade, partnership and limited company clients, developed within a UK accountancy practice firm environment of any size. Job Offer Circa £40,000- £55,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.

Location: Stockport, Greater Manchester Job Type: Full-time, Permanent A well-established and expanding accountancy practice in Stockport is looking to recruit an experienced Client Manager to join its growing team. This role offers an excellent opportunity for a qualified accountant who enjoys managing their own client portfolio while contributing to team development and supporting senior leadership. The role As a Client Manager, you will take responsibility for a diverse portfolio of clients, acting as their primary point of contact and delivering high-quality accounting, tax and advisory services. Working closely with Senior Managers and Directors, you will be involved in technical work, client advisory matters and mentoring junior colleagues. Key responsibilities Review statutory accounts for companies and accounts for sole traders Review corporation tax computations and returns Prepare technical and client-facing advice with guidance from Senior Managers and Directors Oversee personal tax compliance, including annual tax returns Ensure financial statements are accurate and compliant with relevant standards Manage and maintain a portfolio of clients as their main point of contact Liaise with clients on deadlines, information requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial work Communicate with clients to obtain necessary information in a timely manner Develop and maintain strong, long-term client relationships Provide ad hoc financial support, including analysis and interpretation of results Assist clients with internal systems and controls, including accounting software implementation Clearly explain tax and financial matters to advise and reassure clients Support, mentor and develop senior associates and supervisors About you ACA / ACCA qualified (or equivalent) At least 2 years' post-qualification experience within an accountancy practice Demonstrable experience managing your own client portfolio Strong technical knowledge across accounts and tax, with a commitment to ongoing professional development Confident user of Outlook, Word and Excel Strong experience with Xero Experience with Iris, Alpha, QuickBooks and Sage 50 is advantageous Technologically confident and open to adopting new systems Self-motivated and adaptable, with the ability to apply skills to new situations Excellent communication and people management skills Ability to work under pressure while maintaining accuracy and attention to detail Strong analytical and research abilities The package Competitive salary 25 days' annual leave plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please apply today.

Are you an experienced Client Manager seeking a fresh challenge in Rushden with flexible working, company pension, and much more!? This is a fantastic opportunity to join a well-established firm of Chartered Accountants offering genuine career progression, a supportive team culture, and exposure to a varied client portfolio across multiple sectors. Crowe Watson Recruitment is proud to be partnering with a highly regarded independent firm in Rushden to recruit a Client Manager on their behalf. Known for our specialist expertise in accountancy practice recruitment and our commitment to matching talented professionals with the right firms, Crowe Watson works closely with both clients and candidates to ensure long-term success. This role offers the chance to manage a diverse portfolio of SME clients, providing tailored advice and playing a key role in the continued growth of the practice. The successful candidate will take ownership of client relationships, oversee accounts preparation and tax compliance, and support the development of junior team members. This is an ideal opportunity for a motivated ACA or ACCA qualified professional (or qualified by experience) looking to step into a strategic, client-facing role within a progressive Rushden accountancy practice. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience. Key Responsibilities Managing a portfolio of clients, acting as the main point of contact Reviewing statutory accounts and tax computations Providing business advisory services to SME clients Supervising, mentoring and reviewing the work of junior staff Identifying opportunities for business development and practice growth Requirements ACA or ACCA qualified (or qualified by experience) Must have a minimum of 4 years previous experience working within a UK Practice environment Strong knowledge of UK accounting standards and tax regulations Excellent communication and client relationship management skills Ability to manage deadlines and prioritise workload effectively

Hays are seeking an experienced Manager who is either looking to specialise or progress further within the thriving medical and healthcare sector? Our client, a top-tier national firm with a strong regional presence, is expanding their specialist Medical Accounting team and seeking a talented Manager to join their Cambridge office.This is a fantastic opportunity to step into a senior role within a highly respected practice, working with an established portfolio of medical and healthcare clients while leading and developing a growing team. The Opportunity As a Manager within the Medical Accounting team, you will: Manage a portfolio of medical and healthcare clients, including GP practices, consultants, and healthcare providers Oversee your team's client portfolios, ensuring high-quality delivery and effective workflow planning Drive revenue, profitability, and service excellence across your portfolio Build strong, long-lasting relationships with medical professionals and practice managers Support, mentor, and develop junior team members Deliver specialist accounting, tax, and advisory services tailored to the healthcare sector Work closely with senior leadership on complex technical matters and business development opportunities Responsibilities Lead the delivery of accounting, tax, and advisory services to a diverse medical client base Use workflow management tools to plan and manage workloads across your team Act as a key point of contact for clients, ensuring exceptional service and minimal partner escalation Identify opportunities to add value and introduce additional services Ensure all work is compliant, commercially focused, and delivered to a high standard Work both autonomously and collaboratively within a supportive, specialist team The successful candidate ACA / ACCA / CA qualified (or equivalent) Proven experience managing a client portfolio within an accountancy practice Experience working with medical or healthcare clients, or a strong interest in developing this niche Confident team leader with experience coaching and developing junior staff Strong communication skills and the ability to build trusted client relationships What's in It for You Hybrid & flexible working Generous benefits package Birthday leave Professional subscription support Clear progression opportunities within a growing specialist team A supportive, people-focused culture within a leading national firm If you're an experienced practice professional looking to take the next step in a specialist and rewarding area of accountancy, please contact Cara Whyte at Hays or apply on line What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk