1673 Call Centre / CustomerService jobs

In a Nutshell We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details

Aftersales Manager Location:Bristol Salary: up to £50,000 plus bonus, OTE up to £65,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29986 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in thBristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand click apply for full job details

We are seeking a dedicated and detail-oriented Customer Service & Compliance Officer to join a brilliant team based in Bradford. The ideal candidate will be responsible for progressing jobs, handling client and tenant queries and ensuring the appropriate evidence is uploaded in support. CSC Officers deliver a service focussed on reliability, accuracy, timely evidence and clear communication and es click apply for full job details

Customer Service Assistant Parham Student Village, Canterbury Full-time Parham Student Village in Canterbury is seeking a confident and personable Customer Service Assistant to play a pivotal role in delivering an exceptional student living experience. This is a front-line position at the heart of the village, where professionalism, organisation and genuine care for residents combine to create a sa click apply for full job details

Service Charge Manager London Bridge £56000 Would you like to join us as a Service Charge Manager? As a Service Charge Manager, you will lead, develop, and manage a team of service charge professionals, driving sector-leading performance whilst ensuring compliance with all legislative and regulatory requirements click apply for full job details

Resident Service Associate Location: Head Office - Didsbury Salary: £31,968 OurResident Service Associatewill support the Lettings Manager in the delivery of a high quality lettings and management service to our exciting portfolio of developments offering apartments under the Rent to Buy model, focusing on resident and community wellbeing click apply for full job details

We're currently hiring Customer Service Advisors for our central team based in East Leake, near Loughborough. We want our customers to be as valued and appreciated as our colleagues are (we're a Top Global Employer don't you know) so we're looking for people who can bring their personality and experience to the role and be a great ambassador for our business. As the Customer Service Advisor, you are the heartbeat of our business and unite us with our customers, you bring our products to life and create solutions by putting yourself in the customers shoes and investing time to know their business. SGIS are part of Saint-Gobain UK & Ireland and create high performance drylining and insulation solutions that take care of people and the planet We can offer a flexible hybrid working model on successful completion of training. We are an accessible office and have some fantastic facilities including a subsidised restaurant, free car-parking, excellent public service links, a faith room, and a whole host of benefits including access to private healthcare, and wellbeing services amongst others. What we're looking for: We are looking for people people who are happy to go the extra mile for our customers. Experience is great, but its not everything - if you have the right attitudes and values we can always teach you the know-how. We're looking for: Great communication and effective listening The initiative to think of creative solutions You'll be able to use systems and technology and be able to pick up new software Good attention to detail Able to prioritise tasks and get to the most important bits first Identify the changing needs of the business and our customers What you'll be doing: You will be speaking to our customers via phone and email to assess their needs, giving guidance to assure they get the right product for their project when they need it. You will be using our systems to process orders, check details, update deliveries and weights, and other variables that could affect the service, keeping the customer informed along the way. As you get to grips with the role you will be able to specialise in other areas such as bespoke, exports or account management where you will further develop your knowledge. We'll provide learning and development along the way to set you up for success and help you to be the best you can be. Reply to customer enquiries, process orders and contact customers across multiple businesses using a variety of communication methods. Check the accuracy of orders to minimise the number of credits and customer issues/complaints. Contribute to a continuous improvement culture, identifying opportunities and generating ideas to improve our service. Gather customer insight through the strong relationships you build Are SGIS and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working as we know everyone's circumstances are different. Our standard working hours are 08:00 - 17:00, Monday to Friday , but we're open to flexible working arrangements - whether that's adjusted hours or job-sharing. Let's talk about what works for you. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We can't wait to start our journey with you!

Job Title: Spanish Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Start Date: ASAP Fluent in Spanish? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style: Represent the brand with confidence and professionalism. What We're Looking For Great Communicator: Clear, confident, and friendly in every interaction. Adaptable: You roll with the punches and thrive on change. Detail-Oriented: Accuracy is your superpower. Reliable: The team can count on you every time. Problem Solver: Quick thinker who loves a challenge. Team Player: Collaboration is your thing. Culturally Aware: Inclusive and respectful in all interactions. Decisive: You make smart choices and keep things moving. Ready to bring your skills to a role where every day is different? Apply now and let's make it happen! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are looking for a proactive Customer Support Lead based in Poole to oversee day-to-day customer support operations and deliver an exceptional service experience. This role focuses on VIP customer support, ticket management, returns, and warranty repair coordination , while driving efficiency and continuous improvement across the customer care function. Working closely with the Head of Customer Care & Quality, you will manage support workflows, coordinate with logistics and repair partners, and help optimise systems and processes, including the use of AI tools. Key Responsibilities Deliver a high-touch support experience for VIP customers, ensuring tickets are prioritised and resolved in line with SLAs. Oversee daily ticket management within Gorgias , identifying opportunities for process improvement and automation. Manage product returns, courier claims, and warranty repair coordination with 3PL and repair partners. Maintain accurate records and documentation for claims and reporting. Support AI-driven customer service tools to ensure accuracy and efficiency. Identify trends from customer queries and recommend improvements. Work cross-functionally to resolve fulfilment, invoicing, and service issues. About You Strong communication and organisational skills. Comfortable managing multiple priorities in a fast-paced environment. Confident using customer service systems and Microsoft Office. Flexible and commercially minded, with a focus on service quality. What's on Offer Friendly, driven team environment Latest tech and software. Flexible and hybrid working. Enhanced pension scheme. Team events and onsite gym.

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Logistics Planner - Scheduling An established and growing service-led organisation is seeking a Logistics Planner to join their Aftercare operations team. This is a pivotal role responsible for optimising engineer schedules, improving service delivery performance, and ensuring SLAs are consistently met through intelligent planning and data-driven decision making. Responsibilities: Manage and optimise engineer schedules using FSM and PSO platforms. Allocate resources based on skills, availability, and geographical location. Apply scheduling optimisation tools to minimise travel time and maxmise productivity. Monitor live job progress and dynamically reschedule where required. Ensure service level agreements are met consistently. Analyse scheduling data and KPIs to drive operational improvements. Provide insights into field performance and task behaviours. Support high-level escalations in collaboration with senior leadership. If you thrive in a fast-paced service environment and enjoy balancing operational efficiency with customer commitments, this is an excellent opportunity to make a measureable impact. Requirements: Experience in service operations, dispatch, or workforce management. Excellent analytical and problem-solving skills. Experience managing mulitple priorities in a time-sensitive environment. If you are an experienced scheduling professional looking to step into a more analytical and optimisation-focused role, apply today for immediate consideration. To apply for this position, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures

Role: Case Official - Central Collections and Support Team Location: Hybrid (2 Office days at Chocolate Factory in Keynsham with Wednesdays as Team anchor day) Contractual Hours: 37.5 Department: Central Collections Reporting to: Team Leader / Senior Case Official About the Role Our Central Collections team plays a vital role in supporting our practices and clients by managing outstanding balances in a fair, professional, and customer-focused way. As a Case Official, you will be responsible for managing client accounts, engaging with clients through inbound and outbound contact, agreeing appropriate repayment solutions, and resolving cases efficiently while maintaining high standards of service, compliance, and empathy. This is an entry-level role and a great opportunity for someone looking to build experience in a structured, supportive collections or customer contact environment, with clear development pathways into senior and leadership roles. Key Accountabilities / Responsibilities Client & Case Management Manage client accounts through inbound and outbound communication channels (phone, email, letters). Engage with clients to understand their circumstances and agree appropriate repayment solutions. Resolve assigned cases through standard processes, ensuring timely and accurate outcomes. Maintain a professional, empathetic, and customer-focused approach in all interactions. Operational Delivery Work to agreed treatment strategies, policies, and processes to deliver consistent outcomes. Meet individual productivity, quality, and compliance targets. Maintain accurate and complete case notes, records, and documentation. Escalate complex, sensitive, or vulnerable cases appropriately to Senior Case Officials or Team Leaders. Compliance, Risk & Quality Adhere to Debt Management Policy, Client Vulnerability Policy, Data-Protection Policy and standards, and complaints procedures as well as our IVC Code of Responsibility. Identify and flag potential vulnerability indicators and follow agreed support processes. Participate in quality assurance activities and respond positively to feedback and coaching. Maintain auditable records and follow required controls and procedures. Team & Continuous Improvement Participate in training, coaching, and team development activities. Contribute to a positive team culture focused on accountability, learning, and continuous improvement. Share feedback and ideas to improve client experience and operational effectiveness. Experience / Qualifications Essential Experience in a customer service, contact-centre, collections, or client-facing role. Confident communicator with the ability to handle sensitive or challenging conversations calmly and professionally. Strong attention to detail with the ability to follow processes and maintain accurate records. Basic numeracy and literacy skills, with confidence using systems and technology. Willingness to learn, develop, and take on feedback. Desirable Previous experience in collections Experience working in a regulated or client-sensitive environment (e.g. healthcare, financial services, utilities). Awareness of vulnerability or affordability considerations (training will be provided). The Chocolate Factory, Keynsham, Bristol, BS31 2AU

Service Delivery Coordinator (Facilities / Compliance) Location: Southend-on-Sea Office Based Salary: £27,000-£30,000 DOE 12-Month FTC (Maternity Cover) Strong Potential to Become Permanent A well-established specialist within the facilities compliance and ventilation hygiene sector is looking to appoint a Service Delivery Coordinator to support key client accounts within a busy technical services team. The Role This role is responsible for ensuring contracted works are planned, delivered and reported in line with agreed KPIs and compliance standards. You ll act as a key point of contact for clients, supporting the full service lifecycle from scheduling through to completion and invoicing. Key Responsibilities: Coordinating planned preventative maintenance (PPM) and reactive works Supporting key accounts to ensure services are delivered on time and to specification Managing compliance documentation and issuing reports within agreed timeframes Handling client queries and resolving service issues Monitoring KPIs, WIP, variations and contract financials Liaising with engineers, subcontractors and internal teams to maintain service delivery Supporting client review meetings and ongoing account communication About you Experience within facilities management, service coordination, helpdesk, operations administration or contract support would be advantageous. An understanding of compliance standards such as TR19 Grease is beneficial but not essential, full training will be provided. Why Join? This is an excellent opportunity to join a stable and growing specialist business, with genuine long-term prospects for the right individual. Disclaimer: By submitting your CV, you agree that Westwood Recruitment Solutions Ltd acts as an employment agency and does not guarantee employment. You confirm your information is accurate, agree to confidentiality, and release Westwood Recruitment Solutions Ltd from employment-related liabilities.

Planner Basildon Office Based £32,000 per annum We have an opportunity for a Planner to join our team.Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way. Key Responsibilities Arranging appointments for residents with trades people in a cost effective and organised manner. Rescheduling appointments using our planning tools. Handling calls and communicating between the resident and maintenance worker. Keeping all activity logged and up-to-date. Ensuring that all follow on jobs are actioned by the end of the day. Requirements Previous experience in a similar role Previous experience in call centre environment and/or dealing with high volumes of calls (desirable) Excellent communication skills Ability to prioritize tasks Benefits 22 days annual leave which increases with length of service Pension Perkbox rewards Long service rewards Volunteering days Please apply for the role if you are interested in this Planner position, or contact myself Abbie Burrows directly. INDAB

Sales Support Specialist Education Contract Hours: Full Time: 9.00 - 17.30 Location: London office, hybrid working This role sits within our clients thriving Education division, where they are proud to be market leaders in delivering high-performance, design-led furniture solutions. They have experienced sales tripling over the last decade and in 2024 alone, supplied over 400,000 chairs to schools, colleges, and universities across EMEA. Their success is driven by a passionate team, a collaborative culture, and a commitment to continuous improvement. Joining our client means becoming part of a dynamic, forward-thinking company where your contributions are valued, and your growth is supported. They are excited to welcome individuals who share their drive, integrity, and enthusiasm for making a meaningful impact. Role Overview As a Sales Support Specialist, you will be the first point of contact for their B2B customers, primarily furniture dealers. Their mission is to deliver exceptional service by managing the complete order process and resolving delivery issues promptly, always ensuring customer satisfaction. Key Responsibilities Order Management Process customer orders accurately and on time to eliminate errors Monitor service failures, analyse root causes, and recommend improvements Maintain service levels and support sales targets Place orders with supply chain partners as required Manage customer portals, ensuring the information is correct and up to date. Customer Support Handle daily enquiries and resolve complaints efficiently via telephone and email Acknowledge orders back to customers via email Pre-advise customers on potential shortages, reasons, and next availability Log and track all complaints and queries, ensuring timely resolution Stock & Delivery Coordination Gather stock data from Operations and communicate effectively to customers and internal teams Support stock allocation and ensure smooth delivery planning with Logistics Operators Provide adequate lead time for dispatch to meet deadlines and minimize costs Administration Maintain and update customer account data and master records Prepare reports on complaints and service performance as requested Support team leader or manager with administrative tasks Performance & Communication Achieve and maintain a customer service level of 98.5% Share weekly service updates internally and externally Communicate daily with customers on service matters Collaborate cross-functionally with Sales, Operations, and Logistics teams Participate in customer performance reviews and project work as needed Qualifications Proven track record of delivering exceptional B2B customer service for 5+ years, consistently meeting and exceeding client expectations. Expertise in logistics and international shipping, including navigating complex post-Brexit documentation and ensuring seamless customs clearance for European orders. Degree-level education or equivalent professional expertise, demonstrating strong analytical and organizational skills. Comprehensive knowledge of order processing and OTC workflows, ensuring accuracy and efficiency in end-to-end operations. Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and ERP systems. Exceptional communication skills (verbal and written), with a reputation for precision, attention to detail, and proactive problem-solving. Additional Information This role requires regular presence in the London office. While they currently operate a hybrid model with three office days per week, additional in-office time may be required to support business needs.

Manpower is proud to be recruiting on behalf of our prestigious client based in Barnsley, who are one of the UK's largest and most respected independent accident repair groups in the region. The package: Full time Perm position Monday to Friday (This is a fully office-based role) Location: S75 Barnsley Hours: 8:00am- 5:00pm (40 hours a week) Fully Office based! Salary on offer: 25,800 per annum Bonus opportunities 25 days holidays plus bank holidays Excellent benefit package Ongoing training and career development opportunities About the Role Our client is looking to recruit for a Customer Service Centre Advisor on a full-time perm basis. This is a customer-focused position where you will play a key role in delivering a smooth, professional and positive experience for customers over the telephone. Your responsibilities will include: This is a telephony-based position responsible for handling incoming customer claims. You will contact customers to discuss their claims and guide them through the repair process. Acting as the first point of contact, you will answer incoming calls and liaise with both customers and service providers. You will provide regular updates, resolve queries, and carry out additional ad hoc administrative duties as required. Please note: Full training is provided on this job! What We're Looking For We are seeking candidates who: Have excellent customer service and Telephone skills Are organised, adaptable and proactive Enjoy working as part of a team Have a positive, "can-do" attitude Are flexible, reliable and happy to get stuck in Enjoy building rapport with customers and colleagues Experience in customer service, call centre environments would be beneficial but is not essential. If you are passionate about customer service and would like to join a growing, supportive and well-established business, we would love to hear from you. Apply today or contact Arsalan Mohammed, send across your CV to: alternatively call (phone number removed) Mobile: (phone number removed)

Customer Support Executive £30,000 £32,000 + Excellent Commission Newport, Shropshire Full-Time Permanent Career Progression Available Looking for more than just another customer service job ? If you re passionate about delivering outstanding customer support, enjoy speaking to customers on the phone, and thrive in a fast-paced, technology-driven environment this could be the opportunity you ve been waiting for. We re hiring a Customer Support Executive to provide first-class support to customers via incoming calls, in-app messages and email, ensuring every interaction delivers exceptional customer satisfaction. This is a fantastic opportunity to join a growing, innovative software business where your contribution genuinely makes a difference with clear progression opportunities as the company expands. The Role Customer Support Executive As a key member of the Customer Support team, you will: Answer inbound calls and respond to in-app messages and emails in a professional and timely manner Provide high-quality customer service and technical support to app users Resolve customer queries efficiently, ensuring a positive customer experience Troubleshoot software and account issues Log and manage cases using CRM and digital support systems Work towards KPIs focused on response times, resolution rates and customer satisfaction Identify opportunities to improve the customer journey Support customer retention and contribute to upsell opportunities You will be the first point of contact for customers, building strong relationships while ensuring they get maximum value from the platform. About You We re looking for someone with experience in: Customer Service / Customer Support / Helpdesk / Call Centre roles Handling high volumes of inbound calls Responding to digital customer communications (live chat, messaging, email) Working in a SaaS, software, app-based or technology environment (desirable) Using CRM systems and support ticketing platforms You will have: Excellent verbal and written communication skills A confident and professional telephone manner Strong problem-solving abilities Good organisational and time management skills A genuine commitment to delivering exceptional customer satisfaction What s in It for You? £30,000 £32,000 basic salary Excellent commission structure Hybrid working Full training and ongoing development Genuine career progression opportunities Supportive, collaborative team culture Opportunity to grow with an expanding, forward-thinking business Lots of team building events throughout the year If you are looking for a Customer Support Executive role with progression, commission and hybrid working, and you enjoy delivering outstanding service through inbound calls and digital support channels, we d love to hear from you. Apply today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Bright Side Recruitment Ltd is seeking a reliable individual who possesses excellent Customer Service skills to join a growing Bromley (Kent) based family business. The Inbound Sales / Service opportunity is a customer focused consultative sales role that does not rely on cold calling, or direct selling. The business operates in a very specialist area of the home improvement installation industry. About the Inbound Sales / Service role This varied, and sometimes fast paced Inbound Sales / Service role is ALL about effective communication, prioritising, estimating, and scheduling. with a little bit of sales mixed in. Here, you will be assisting potential customers who have enquired about home furniture assembly, fitting and installation services. Working with the customer s own floor plan, you will be consulting with potential customers throughout the design process. What are we looking for? A passion for delivering excellent customer service Excellent verbal and written communication skills Proven experience in taking and handling inbound sales enquiries IT literacy skills confident with emails and maintaining a bespoke CRM system A warm, calm and collaborative attitude A proven ability to work with measurements. and numbers Excellent problem solving skills Experience in scheduling works, materials, or resources A proven ability to organise multiple simultaneous projects What s in it for you? The opportunity to work with a small, knowledge team A full time, permanent role which is close to all amenities and public transport A calm and mature working environment A very supportive management team Full training will be given If this opportunity sounds like a piece of YOU, then please apply today. Or, if you would prefer, please contact Bright Side Recruitment Ltd for more information.

Morson Talent are currently recruiting for a Customer Support Management Professional to work on behalf of one of our prestigious clients based in Yeovil. This is a 6-month contract role, with the possibility of extension. You will report directly to the Senior Project Manager for Transformation Projects, working out of our clients' Yeovil site click apply for full job details

About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business whi click apply for full job details

Job Title DV Cleared Service Transition Manager Location: Malvern Duration: 3-6 months with possible extension Rate: Up to £755 per day via an approved umbrella company Must be eligible and willing to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is hiring for a Service Transition Manager to lead the smooth transition of new and evolving services into li click apply for full job details

Babergh and Mid Suffolk District Council are looking to recruit a Head of Customer Experience to join our team based in Ipswich, Suffolk . You will join us on a full time, fixed term contract or secondment opportunity for 2 years basis. The successful candidate will earn a competitive salary of £64,269 - £78,039 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Head of Customer Experience to lead our Customer Services, website/Digital Services, Corporate Complaints and approach to the Cost of Living and Digital Inclusion. This is a rare opportunity to shape how thousands of residents interact with the councils every year, ensuring our services are accessible, modern, compassionate and high performing. You will play a central role in improving outcomes for our communities, supporting those facing hardship, and driving a culture where customer voice shapes everything we do. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Reporting to the Director - Customers, Vulnerabilities and Governance, you will lead the continued transformation of our customer offer, embedding high-quality service delivery and digital innovation across both councils. You will lead on: Customer Services and Digital Transformation Lead and develop all corporate customer service delivery teams to deliver high?quality, consistent services across in?person, telephony and digital channels. Drive digital transformation by improving online access, streamlining customer journeys and embedding a modern, customer?first approach across the organisation. Corporate Complaints and Feedback Lead the Councils corporate complaints process, ensuring complaints and feedback are managed professionally, consistently and with empathy. Use data, insight and learning from customer feedback to drive service improvement, strengthen early resolution and improve overall customer satisfaction. Cost of Living and Digital Inclusion Coordinate the Councils response to the cost of living challenges, working across services and with external partners to ensure residents can access timely advice, support and early help. Lead digital inclusion initiatives to reduce the risk of digital exclusion and improve access to online services, particularly for vulnerable or hard?to?reach customers. About you We are seeking a customer centric leader who is passionate about customer experience, service transformation, and supporting communities. You will bring: strong leadership experience across multi-channel customer service environments proven success in customer transformation and digital improvement experience leading effective complaints handling and turning insight into action excellent communication, able to work confidently with senior leaders, Members and partners a collaborative, inclusive and values-led leadership style a strong understanding of the challenges facing residents during the cost of living crisis, and experience designing or delivering support for those in financial hardship strong analytical and problem?solving skills, using data to inform improvement commitment to continuous learning, openness, integrity and putting customers first. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK. Employee Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years) Competitive Local Government Pension Scheme Wellbeing Support and Employee Assistance Programs Private Health Care Options Electric Vehicle Salary Sacrifice Scheme Paid volunteering days Flexible and hybrid working arrangements (Business needs permitting) Great learning and development opportunities. Our working culture We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 11.55pm, 1 March 2026 If you think you have what it takes to be successful in this Head of Customer Experience role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Business Advisory Senior or Manager opportunity on behalf of our client in Oxford. The role will involve working with an impressive client portfolio including SMEs, OMBs & Business Owners, providing accounts, tax and client advisory services click apply for full job details

Customer Success Manager Barnsley - Office Based Up to 40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Identify early signs of disengagement or underuse and support improvement plans. Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided. Own the full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting onboarding or delivering customer training. Ability to identify risk signals and opportunities from customer behaviour. Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Lead Building Services Manager - Tier 1 Main Contractor Location: Central London Salary: Competitive + Excellent Benefits Package We are working in partnership with a leading Tier 1 Main Contractor on the search for a Lead Building Services Manager for a landmark project based in Central London click apply for full job details