1346 Call Centre / CustomerService jobs

Customer Service Advisor - Woking Sportsbox - Woking, Surrey Job Type: Zero Hour Contract Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner. We need a Customer Service Advisor who will Be passionate about promoting our products Be able to work under your own initiative and work as part of a team Have an enthusiastic can do attitude and friendly personality Be confident in using computers Experienced in customer service, being the first points of contact, it's key you can provide a professional service to all our customers You will be required to work days, evenings and weekends. Full training will be given on the centre's systems What can we do for you? Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide. If this sounds like you, we'd love you to get in touch. Simply email your CV and covering letter by clicking 'Apply' .

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details

Extra Care Service Leader Recruited on behalf of P4 Recruitment Are you looking for your next challenge in health and social care? Are you passionate about supporting others and experienced in leading your own team of support workers? Were working with a leading health and social care provider to find an experienced, dedicated, and compassionate Service Leader for an Extra Care service in Manchester click apply for full job details

Derbyshire County Council Digital Services Matlock / Hybrid Grade 12 Full-time Are you passionate about making sure new and changed digital services land smoothly, safely, and successfully? Do you thrive at the intersection of people, technology, and service quality? If so, wed love to hear from you click apply for full job details

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team click apply for full job details

New Opportunity - Customer Service Coordinator On behalf of our client, a long-established manufacturing business based in Derbyshire, we are seeking a proactive and organised Customer Service Coordinator to join their team. This role is primarily customer service-focused, with some administrative tasks. You will act as a key point of contact for customers, handling inbound calls, emails, orders, a click apply for full job details

An established firm of accountants based in Lincoln are looking to hire a Client Manager, to work out of their office in Lincoln. The firm has built a reputation for its proactive and client-focused approach, offering services such as fixed-price accounting, personal tax and self-assessment, consultancy and advisory, forecasting and budgeting, SEIS/EIS support, R&D tax credits, and company secretar click apply for full job details

Customer Service Coordinator Felixstowe £30K 25 days annual leave + Bank Holidays Hours: 8-5pm Company pension scheme Free parking One of the UKs largest maritime intermodal logistics operators is looking for a confident, people-focused Customer Services Coordinator who has got experience within a logistics environment to join their fast-moving team click apply for full job details

Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details

Customer Service Operations Lead Location: Trafford Park, Manchester Monday-Friday 8am - 4pm or 9am - 5pm £34,000-£38,000 Depending on experience Job Type: Full time, permanent role Customer Service Operations Lead Role overview We are recruiting a Customer Service Operations Lead to join a growing FMCG / production-led business based in Trafford Park click apply for full job details

Telephone payment collector - £24784.50 / OTE £28,000 Our client is an international debt recovery agency, renowned for providing innovative and effective solutions to businesses and individuals alike. They are looking for several Telephone collectors to join their growing team based at the Halifax headquarters click apply for full job details

Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details

About The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for people experiencing homelessness and developing their strengths and talents? If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our FreshStart Service,to e click apply for full job details

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT suppo click apply for full job details

Head of Customer Service - 3 month Fixed Term Contract A regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period. Your duties and responsibilities will include: Responsible for ensuring defects are attended to in a reasonable timescale Promo click apply for full job details

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire , Luton and Milton Keynes , and our aim is to make sure that no-one has to face a mental health problem alone click apply for full job details

Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales Co-ordinator. £35K-£40K + Benefits The Role: The Aftersales Co-ordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and control after-sales activities click apply for full job details

Customer Service Advisor - Woking Sportsbox - Woking, Surrey Job Type: Zero Hour Contract Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner. We need a Customer Service Advisor who will Be passionate about promoting our products Be able to work under your own initiative and work as part of a team Have an enthusiastic can do attitude and friendly personality Be confident in using computers Experienced in customer service, being the first points of contact, it's key you can provide a professional service to all our customers You will be required to work days, evenings and weekends. Full training will be given on the centre's systems What can we do for you? Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide. If this sounds like you, we'd love you to get in touch. Simply email your CV and covering letter by clicking 'Apply' .

Are you a natural problem-solver who enjoys untangling complex queries, spotting discrepancies and keeping processes running smoothly? If so, this could be your next move. We're looking for a Customer Service Coordinator to join our client's friendly and forward-thinking team. This role sits at the heart of both customer service and finance , making sure product claims, credits and rebills are handled quickly, accurately and with care, turning tricky issues into smooth resolutions. Job Title: Customer Claims & Service Coordinator Type: Part-Time (3 days per week) Salary: 17,000 - 18,000 per annum Location: Bracknell What you'll be doing: Managing customer claims and queries relating to credits, adjustments and rebills due to incorrect or faulty goods Investigating and resolving issues with empathy, speed and precision Reviewing, processing and documenting credits in line with company policy Making sure corrected invoices are issued accurately and on time Collaborating with order management, finance and customer service teams to keep processes seamless Maintaining clear, detailed records and preparing reports on claims, credits and rebills Ensuring all claims and processes comply with company and system requirements What we're looking for: Experience handling customer claims, refunds or delivery issues , on faulty goods and incorrect product deliveries Brilliant attention to detail Strong communication skills to manage customer claims with professionalism and empathy A proactive, problem-solving mindset IT confidence and accuracy when recording and reporting information What's in it for you: The chance to be part of an international, innovative company with a household-name client base A supportive team environment where collaboration and ideas are encouraged A role where your attention to detail and accuracy really make a difference Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Location: 1 Lochrin Square, Edinburgh (On-site) Hours : Full time, 37.5 Hours per week. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at (url removed) Have a good trip, and see you soon!

Customer Order Management Specialist(Team Lead) The Role We are looking for a proactive and experienced Customer Order Management Specialist to lead a small team and oversee the end-to-end order life cycle for key accounts. You will act as the primary point of contact for complex customer inquiries, ensuring seamless internal coordination and exceptional service delivery. This role combines high-level technical order configuration with team leadership, bridging the gap between customer requirements and our internal engineering and production departments. Location: Peterborough (Hybrid - 3 days in office) Contract: 12 Months (High potential for extension to 24+ months) Pay Rate: 15-18 per hour Hours: Full-time, 37.5 hours per week (Flexible office hours) Key Responsibilities Team Leadership: Lead and support a team of four, fostering a customer-centric culture and driving operational excellence. Technical Order Management: Interpret complex customer specifications and configure Level 1 Bills of Material (BOM). Cross-Functional Liaison: Work closely with Engineering, Product Planning, and Purchasing to ensure order accuracy and plant availability. Process Oversight: Manage the full order cycle, including entry, modifications, invoicing, and logistics documentation. Problem Solving: Act as the escalation point for customer queries and lead continuous improvement projects to enhance departmental efficiency. Customer Relations: Support customer visits and maintain proactive communication regarding lead times and technical updates. About You Proven Experience: Background in customer order management, supply chain, or a similar technical service role. Technical Aptitude: Ability to interpret complex technical specifications and understand product configurations. Leadership Skills: Experience guiding a team through complex workflows and professional development. Communication: Exceptional verbal and written communication skills with a passion for service excellence. Detail-Oriented: Highly organized with the ability to manage multiple priorities in a fast-paced environment. Apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Eden Brown are seeking a highly efficient Insight & Service Improvement Lead on a permanent contract situated in Lancashire Key Responsibilities Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Gather, interrogate and analyse performance data from multiple insight channels, including complaints, tenant satisfaction surveys, call quality monitoring and operational KPIs, to identify trends, root causes and opportunities to improve the tenant experience. Ensure that the voice of the tenant is reflected in performance reporting and improvement activity, supporting the organisation to listen, learn and respond to feedback in a structured and measurable way. Provide high-quality information, dashboards and reports that enable meaningful analysis of team and service performance, translating performance data and tenant feedback into clear, actionable insight for managers and senior stakeholders. Work closely with the Head of Service Improvement and the Service Improvement Manager, utilising performance data and tenant insight to design, deliver and evaluate projects that improve service delivery, increase efficiency and enhance satisfaction for tenants. Partner with managers across the organisation to embed data-driven decision making, supporting them to use insight and feedback to allocate resources effectively, improve responsiveness and improve performance in line with tenants needs. Provide expertise to identify and recommend solutions, including policy changes and operational improvements, that enhance service quality, efficiency and the overall customer journey. Champion continuous improvement, supporting teams to apply structured approaches to service delivery, problem solving and quality enhancement. Interested candidates must have extensive Data, Insight and Service Improvement experience Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Berry Recruitment are NOW hiring for a Driven and Eagar Sales Support Executive to work for a company in Wantage, Oxfordshire Role: Sales Support Executive Salary: 28,000 Per Annum with 2,000 bonus Location: Wantage, Oxfordshire Hours: Hybrid Working Key Responsibilities of the Sales Support Executive: Dealing with all aspects of customer services - Incoming emails & calls Providing customer ETA on orders and general strong communication to customers. Loading and supporting Sales orders within our CRM. Ensuring information is correct prior to approval Approving/Shipping orders when needed within Order Support department Ensuring special pricing opportunities are loaded into NetSuite CRM efficiently to avoid POS rejection from vendors Replying to customers, internal comms and supplier's enquiries when Account Managers are unable to respond Preparing and providing quotes to customers where required. Assisting with Demo Kit requests and orders Liaising with supply chain and manufacturers for stock queries Carry out data admin to ensure all orders are up to date for stock allocation Taking part in product training and keeping up to date with new products Attending customer meetings from time to time (virtual or physical) About you: Customer focused Experience of using a CRM Strong communication skills with multiple internal departments Excellent accuracy and attention to detail Ability to listen and articulate effectively Experience and understanding of Microsoft Office To gradually learn and amass knowledge and detailed understanding of Sales Must be a problem solver and able to work under own initiative. Needs to be content to work in a semi-rural environment To converse with all customers and the people throughout the organisation from Director level to junior level. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Customer Retention Manager (Waste Management) 28,000 + Performance Bonus + OTE 30k- 32k + Full Industry Training + Progression + Company Benefits Sheffield Are you confident handling difficult conversations and turning cancellations into long-term customer relationships, looking for an opportunity to boost your income with a performance bonus? This established and growing waste management business is seeking a Client Retention Manager to protect recurring revenue and strengthen customer loyalty. Operating across the UK, this company have the aim to become one of the largest waste management service providers in the country. Based in the Sheffield office, you will manage inbound cancellation requests, understand the root cause of concerns, and deliver solution-focused outcomes that retain business. You will act as a brand ambassador, clearly communicating service value while resolving issues related to billing, scheduling, or operations. This role would suit someone with experience in retention, customer service, or sales who enjoys objection handling, problem-solving, and working in a target-driven environment. Role Summary: Manage inbound cancellation and retention calls Identify reasons for dissatisfaction and provide tailored solutions Promote service value and offer suitable alternatives Liaise with billing and operations teams to resolve issues Maintain accurate CRM documentation Achieve retention and performance targets The Person: Experience in customer service, retention, or sales Confident communicator with strong objection-handling skills If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH24160 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

ROLE: Sales Executive HOURS: 20 hours per week, Monday - Friday (flexible working pattern) SALARY: £14,400 - £15,600 dependent on experience plus benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - S&S Plastics - Sutton - in - Ashfield Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently recruiting for a proactive and enthusiastic Telesales Executive to join our established team at S&S Plastics, part of the Eurocell Group. This is an excellent opportunity for someone with a passion for sales, customer service, and relationship-building to make a real impact within a thriving manufacturing and plastics organisation. As our Telesales Executive, you will play a key role in generating new business, enhancing customer relationships, and driving revenue growth through effective outbound calling. Working from our internal customer database and qualified lead sources, you will identify opportunities, nurture warm prospects, and convert enquiries into orders. WHAT OUR TELESALES EXECUTIVES DO: Make outbound calls to prospective and existing customers to promote our product range and services Proactively identify and generate new business opportunities Build strong rapport and long-term relationships with customers Handle inbound enquiries and provide excellent customer service Understand customer needs to offer suitable products and solutions Update and maintain accurate customer records in the CRM system Collaborate with internal teams to ensure a smooth sales process Work to achieve and exceed agreed sales targets and KPIs WHAT WE NEED FROM OUR TELESALES EXECUTIVES: Previous experience in telesales, outbound calling, or a sales-focused role Confident, with the ability to engage customers Strong negotiation and influencing skills A driven and target-oriented mindset Ability to work independently and manage your time effectively Good IT skills and experience using CRM systems WHAT WE OFFER OUR TELESALES EXECUTIVES: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Join Our Client South Gloucestershire Council's Team as a One Stop Shop Customer Care Officer! Are you passionate about delivering exceptional customer service and making a real difference in your community? We are looking for a dedicated One Stop Shop Customer Care Officer to join our vibrant team in Kingswood. This is a temporary, full-time position with an hourly rate of 13.47. About the Role: As a key member of our Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. You will handle complex and challenging situations, providing valuable support to individuals in need, some of whom may be vulnerable. Your role will encompass: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services like Council Tax and Housing Benefits. Promoting digital inclusion, helping customers navigate self-service options. What We Are Looking For: To succeed in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging frontline service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Client Services and ECommerce Assistant- Luxury Watches West London, Mon-Fri 9am to 5.30pm To £30,000 per annum Four Seasons Recruitment are representing a well-established luxury watch retailer, who is seeking an Client Services and ECommerce Assistant to join their West London team click apply for full job details