Transactional Finance Manager/ Transformation/ Business Central 365/ Process Improvements/ Expanding Business/ Annual Company and Performance Bonus/ Enhanced Benefits Package Available Benefits: Annual Company and Performance Bonus Annual Salary Review Hybrid Working (2 Days WFH) Onsite Gym Benefits Platform Quarterly Recognition Awards Enhanced Maternity, Paternity and Adoption Leave Length Of Ser click apply for full job details
Feb 14, 2026
Full time
Transactional Finance Manager/ Transformation/ Business Central 365/ Process Improvements/ Expanding Business/ Annual Company and Performance Bonus/ Enhanced Benefits Package Available Benefits: Annual Company and Performance Bonus Annual Salary Review Hybrid Working (2 Days WFH) Onsite Gym Benefits Platform Quarterly Recognition Awards Enhanced Maternity, Paternity and Adoption Leave Length Of Ser click apply for full job details
Are you results driven and ready to lead a team that strives for customer service excellence? If you're an experienced leader who's committed to creating exceptional customer experiences and fostering a passionate team, then this opportunity is tailor-made for you! We're on the lookout for a dynamic and accomplished Customer Services Manager to head up our dedicated Customer Services team click apply for full job details
Feb 14, 2026
Contractor
Are you results driven and ready to lead a team that strives for customer service excellence? If you're an experienced leader who's committed to creating exceptional customer experiences and fostering a passionate team, then this opportunity is tailor-made for you! We're on the lookout for a dynamic and accomplished Customer Services Manager to head up our dedicated Customer Services team click apply for full job details
We are working in partnership with a highly respected Housing Developer who are looking for a Customer Service Coordinator to join their friendly team in Bristol. Working from their modern, open plan office in Clifton, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner click apply for full job details
Feb 14, 2026
Full time
We are working in partnership with a highly respected Housing Developer who are looking for a Customer Service Coordinator to join their friendly team in Bristol. Working from their modern, open plan office in Clifton, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner click apply for full job details
Customer Service Support Administrator A fantastic opportunity for a customer-focused Customer Service Support Administrator to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment. If youve also worked in the following roles, wed also like to hear from you: Loan Support Officer, Loan Administrator, Fin click apply for full job details
Feb 14, 2026
Full time
Customer Service Support Administrator A fantastic opportunity for a customer-focused Customer Service Support Administrator to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment. If youve also worked in the following roles, wed also like to hear from you: Loan Support Officer, Loan Administrator, Fin click apply for full job details
? Customer & Sales Support Coordinator Location: Paisley, Glasgow Pay Rate: £14.71 per hour (Equivalent to approximately £28,600 annually) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home after approximately 6 weeks of training Parking: Available on-site Start Date: As soon as possible Contract Duration: Minimum 12 months (temporary with potential for extens click apply for full job details
Feb 14, 2026
Seasonal
? Customer & Sales Support Coordinator Location: Paisley, Glasgow Pay Rate: £14.71 per hour (Equivalent to approximately £28,600 annually) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home after approximately 6 weeks of training Parking: Available on-site Start Date: As soon as possible Contract Duration: Minimum 12 months (temporary with potential for extens click apply for full job details
This is a brand-new, permanent opportunity to join a small, yet highly successful and growing team as Customer Support & Data Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions to customers worldwide, our client pride themselves on their exceptional service and are looking for likeminded people to enhance their customer journey a click apply for full job details
Feb 14, 2026
Full time
This is a brand-new, permanent opportunity to join a small, yet highly successful and growing team as Customer Support & Data Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions to customers worldwide, our client pride themselves on their exceptional service and are looking for likeminded people to enhance their customer journey a click apply for full job details
Head of Customer Contact - Repairs A place to make a difference Location : Peterborough, hybrid 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type : Permanent Hour: 35 hours per week, Monday Friday between 8am and 6pm With over 21,000 homes across the country, were responsible for supporting thousands of customers and their families click apply for full job details
Feb 14, 2026
Full time
Head of Customer Contact - Repairs A place to make a difference Location : Peterborough, hybrid 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type : Permanent Hour: 35 hours per week, Monday Friday between 8am and 6pm With over 21,000 homes across the country, were responsible for supporting thousands of customers and their families click apply for full job details
In a Nutshell We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details
Feb 14, 2026
Full time
In a Nutshell We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details
Position: Service Manager - Children's Homes Location: Stockport Salary: >£42500 Role: Permanent Mayfield Recruitment are currently looking for an Experienced Service Manager in the Stockport area on a permanent basis. The position for the Experienced Service Manager will see you leading 3 OFSTED regulated homes in the SK postcode click apply for full job details
Feb 14, 2026
Full time
Position: Service Manager - Children's Homes Location: Stockport Salary: >£42500 Role: Permanent Mayfield Recruitment are currently looking for an Experienced Service Manager in the Stockport area on a permanent basis. The position for the Experienced Service Manager will see you leading 3 OFSTED regulated homes in the SK postcode click apply for full job details
Service Manager n-compass is a Great Place to Work, we employ great people who provide compassionate, person centred support that empowers individuals to be heard, build resilience and take positive steps towards a brighter future. We have an exciting opportunity to join our management team click apply for full job details
Feb 14, 2026
Full time
Service Manager n-compass is a Great Place to Work, we employ great people who provide compassionate, person centred support that empowers individuals to be heard, build resilience and take positive steps towards a brighter future. We have an exciting opportunity to join our management team click apply for full job details
Position Title: Category Manager, Customer Communication Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer Communication About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives click apply for full job details
Feb 14, 2026
Full time
Position Title: Category Manager, Customer Communication Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer Communication About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives click apply for full job details
Salary: £45,000 to £50,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Feb 14, 2026
Full time
Salary: £45,000 to £50,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
# Business Customer Support Technician Apprentice LiverpoolJob Req ID: 54443Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: 100 Old Hall Street, Liverpool, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 100 OLD HALL STREET, LIVERPOOL, L3 9QJCandidates must reside within 15 miles radius commute from the specified location to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled,
Feb 14, 2026
Full time
# Business Customer Support Technician Apprentice LiverpoolJob Req ID: 54443Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: 100 Old Hall Street, Liverpool, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 100 OLD HALL STREET, LIVERPOOL, L3 9QJCandidates must reside within 15 miles radius commute from the specified location to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled,
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 2nd of March You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.48 per hour, overtime: 18.72 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Feb 14, 2026
Contractor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 2nd of March You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.48 per hour, overtime: 18.72 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Job Title: Professional Services Manager Job Location:Office based Brighton, East Sussex Salary: Competitive, details on application Driving License:A full UK driving license is required Travel:Occasional travel to client sites may be required About Trident At Trident, we make IT a source of strength click apply for full job details
Feb 14, 2026
Full time
Job Title: Professional Services Manager Job Location:Office based Brighton, East Sussex Salary: Competitive, details on application Driving License:A full UK driving license is required Travel:Occasional travel to client sites may be required About Trident At Trident, we make IT a source of strength click apply for full job details
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
A multinational IT managed service company is seeking a Customer Experience Director to lead the Service Desk function. The role involves managing day-to-day operations, fostering a high-performance culture, and driving continuous improvement. Candidates should have over 20 years of experience in IT service management, strong leadership skills, and a background in implementing ITIL processes. You'll be pivotal in ensuring effective service delivery to clients and managing relationships with stakeholders, making this a key strategic role.
Feb 14, 2026
Full time
A multinational IT managed service company is seeking a Customer Experience Director to lead the Service Desk function. The role involves managing day-to-day operations, fostering a high-performance culture, and driving continuous improvement. Candidates should have over 20 years of experience in IT service management, strong leadership skills, and a background in implementing ITIL processes. You'll be pivotal in ensuring effective service delivery to clients and managing relationships with stakeholders, making this a key strategic role.
Our client has an opportunity for a Customer Service Executive to join them on a contract basis for 5 months with possible extension. You will be solving routine problems, largely through precedent and referral to general guidelines. Role : Customer Service Executive Location : Fully Remote - Head Office is located in Newcastle Hours : Monday to Friday, 09:00-17:30 Hourly Rate : 14.30 per hour via PAYE What you'll be doing: Your primary interaction is within your own team and your direct supervisor. In this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised. You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Requirements : Ability to speak fluent Welsh is essential - this must be highlighted on the CV Ability to write fluently in Welsh is essential - this must be highlighted on the CV Strong customer service skills Stakeholder communication skills If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag any time! Thank you for your follow!"
Feb 14, 2026
Contractor
Our client has an opportunity for a Customer Service Executive to join them on a contract basis for 5 months with possible extension. You will be solving routine problems, largely through precedent and referral to general guidelines. Role : Customer Service Executive Location : Fully Remote - Head Office is located in Newcastle Hours : Monday to Friday, 09:00-17:30 Hourly Rate : 14.30 per hour via PAYE What you'll be doing: Your primary interaction is within your own team and your direct supervisor. In this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised. You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Requirements : Ability to speak fluent Welsh is essential - this must be highlighted on the CV Ability to write fluently in Welsh is essential - this must be highlighted on the CV Strong customer service skills Stakeholder communication skills If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag any time! Thank you for your follow!"
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Southwark, please note that this location does not have step free access Salary: £31,900 Shift Pattern: 37 click apply for full job details
Feb 14, 2026
Full time
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Southwark, please note that this location does not have step free access Salary: £31,900 Shift Pattern: 37 click apply for full job details
Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are: Excellent customer service skills Great team player 6 months Contact Centre background not essential Strong communication skills If this sounds like something you would be interested in, then please click APPLY NOW!
Feb 14, 2026
Seasonal
Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are: Excellent customer service skills Great team player 6 months Contact Centre background not essential Strong communication skills If this sounds like something you would be interested in, then please click APPLY NOW!
Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: 26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is recorded accurately. What We're Looking For: Strong communication skills and a professional, empathetic approach Confident telephone manner, including in challenging situations Customer service or collections experience preferred (not essential) Good IT and keyboard skills, attention to detail, and ability to work to targets If you're positive, resilient, and motivated to help customers find the right solutions, we'd love to hear from you. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Feb 14, 2026
Full time
Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: 26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is recorded accurately. What We're Looking For: Strong communication skills and a professional, empathetic approach Confident telephone manner, including in challenging situations Customer service or collections experience preferred (not essential) Good IT and keyboard skills, attention to detail, and ability to work to targets If you're positive, resilient, and motivated to help customers find the right solutions, we'd love to hear from you. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 20 hours per week: Fri 16 00, Sat & Sun 08 00 Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are: Excellent customer service skills Great team player 6 months Contact Centre background not essential Strong communication skills If this sounds like something you would be interested in, then please click APPLY NOW!
Feb 14, 2026
Seasonal
Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 20 hours per week: Fri 16 00, Sat & Sun 08 00 Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are: Excellent customer service skills Great team player 6 months Contact Centre background not essential Strong communication skills If this sounds like something you would be interested in, then please click APPLY NOW!
Customer Sales Agent (Temp to permanent after 12 weeks) Office Based £24,000 to £26,000 basic + Quarterly Bonus Temp to Perm opportunity We are recruiting for a Customer Sales Agent to join a growing internal sales team within a well established business. This is a fantastic opportunity for someone currently working in retail, hospitality or customer service who wants to move into a professional office environment and build a long term career. This is not cold calling. You will be speaking to customers who have already made enquiries, existing customers managing projects, or people switching suppliers. It is a consultative, relationship driven role where attitude, reliability and work ethic are far more important than previous office experience. The Customer Sales Agent Role You will be the first point of contact for customers, handling a mixture of inbound and outbound calls. On a typical day you will: • Handle 20 to 30 inbound customer calls • Make a similar number of outbound follow up calls • Manage customer enquiries received via the website • Guide customers through installations and supplier switches • Provide technical guidance and updates • Work closely with field sales colleagues • Manage longer term customer projects, speaking to some customers multiple times Calls are detailed and consultative rather than high volume quick calls. Conversations typically last 10 to 15 minutes as you guide customers through their options. The role is office based for the first year while you build knowledge and confidence. After that, there may be flexibility for high performers. The Person We are looking for someone with: • A strong work ethic and a genuine desire to build a career • Experience in retail, hospitality, customer service or sales • A stable work history • Confidence on the phone • A positive, grafting attitude The most successful people in this team have come from retail backgrounds where they have worked hard, taken responsibility and shown loyalty. If you are the type of person who gets your head down and gets the job done, this could be a brilliant move for you. The Bonus There is a quarterly bonus scheme linked to performance. Typical bonus earnings range from £800 to £2,000 per quarter, with higher earnings available for those who really excel. As your knowledge grows, additional opportunities open up which can significantly increase your bonus potential. This is a genuine long term opportunity. The role is signed off as permanent, initially offered on a 12 week temp to perm basis. If you are looking to step into your first professional office role, or you are already in internal sales and want a more stable, relationship led position, we would love to hear from you. INDL
Feb 14, 2026
Full time
Customer Sales Agent (Temp to permanent after 12 weeks) Office Based £24,000 to £26,000 basic + Quarterly Bonus Temp to Perm opportunity We are recruiting for a Customer Sales Agent to join a growing internal sales team within a well established business. This is a fantastic opportunity for someone currently working in retail, hospitality or customer service who wants to move into a professional office environment and build a long term career. This is not cold calling. You will be speaking to customers who have already made enquiries, existing customers managing projects, or people switching suppliers. It is a consultative, relationship driven role where attitude, reliability and work ethic are far more important than previous office experience. The Customer Sales Agent Role You will be the first point of contact for customers, handling a mixture of inbound and outbound calls. On a typical day you will: • Handle 20 to 30 inbound customer calls • Make a similar number of outbound follow up calls • Manage customer enquiries received via the website • Guide customers through installations and supplier switches • Provide technical guidance and updates • Work closely with field sales colleagues • Manage longer term customer projects, speaking to some customers multiple times Calls are detailed and consultative rather than high volume quick calls. Conversations typically last 10 to 15 minutes as you guide customers through their options. The role is office based for the first year while you build knowledge and confidence. After that, there may be flexibility for high performers. The Person We are looking for someone with: • A strong work ethic and a genuine desire to build a career • Experience in retail, hospitality, customer service or sales • A stable work history • Confidence on the phone • A positive, grafting attitude The most successful people in this team have come from retail backgrounds where they have worked hard, taken responsibility and shown loyalty. If you are the type of person who gets your head down and gets the job done, this could be a brilliant move for you. The Bonus There is a quarterly bonus scheme linked to performance. Typical bonus earnings range from £800 to £2,000 per quarter, with higher earnings available for those who really excel. As your knowledge grows, additional opportunities open up which can significantly increase your bonus potential. This is a genuine long term opportunity. The role is signed off as permanent, initially offered on a 12 week temp to perm basis. If you are looking to step into your first professional office role, or you are already in internal sales and want a more stable, relationship led position, we would love to hear from you. INDL
Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Donington (other locations available) Employment Type: Permanent, Full time Working Hours: 40 Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK click apply for full job details
Feb 14, 2026
Full time
Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Donington (other locations available) Employment Type: Permanent, Full time Working Hours: 40 Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK click apply for full job details
About the role We are excited to be recruiting for a Service Manager. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. For this role you will ideally need experience in running a Service/Aftersales department within a main dealership in the UK. You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring After click apply for full job details
Feb 14, 2026
Full time
About the role We are excited to be recruiting for a Service Manager. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. For this role you will ideally need experience in running a Service/Aftersales department within a main dealership in the UK. You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring After click apply for full job details
Working hours 37.5 Hrs - 6-month Fixed Term Contract (with potential extension) This is a full time as the role is designed to provide consistent primary ownership and continuity for customers. Role overview The Customer Relationship Manager (CRM) is responsible for owning the customer experience and relationship for SME accounts, especially where issues are complex, prolonged or high impact click apply for full job details
Feb 14, 2026
Contractor
Working hours 37.5 Hrs - 6-month Fixed Term Contract (with potential extension) This is a full time as the role is designed to provide consistent primary ownership and continuity for customers. Role overview The Customer Relationship Manager (CRM) is responsible for owning the customer experience and relationship for SME accounts, especially where issues are complex, prolonged or high impact click apply for full job details
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Head of Customer Experience to join our teambased in Ipswich, Suffolk . You will join us on a full time, fixed term contract or secondment opportunity for 2 years basis. The successful candidate will earn a competitive salary of £64,269 - £78,039 per annum (pro rata for part time) click apply for full job details
Feb 14, 2026
Contractor
Babergh and Mid Suffolk District Council are looking to recruit a Head of Customer Experience to join our teambased in Ipswich, Suffolk . You will join us on a full time, fixed term contract or secondment opportunity for 2 years basis. The successful candidate will earn a competitive salary of £64,269 - £78,039 per annum (pro rata for part time) click apply for full job details
MTrecs new career opportunity Our client are specialists In their market sector they are now looking to recruit a Customer Service Coordinator on a permanent basis. The Job youll do The Customer service coordinator will support day-to-day business operations across customer service, logistics, and vendor management click apply for full job details
Feb 14, 2026
Full time
MTrecs new career opportunity Our client are specialists In their market sector they are now looking to recruit a Customer Service Coordinator on a permanent basis. The Job youll do The Customer service coordinator will support day-to-day business operations across customer service, logistics, and vendor management click apply for full job details
This role is an opportunity to join the Accounting & Business Services team in a flourishing London firm. The firm continues to go from strength to strength and this is an excellent firm to join post qualification to continue your own personal development and growth. As a Business Services Accountant, you will be joining a supportive team where promotion is merit based click apply for full job details
Feb 14, 2026
Full time
This role is an opportunity to join the Accounting & Business Services team in a flourishing London firm. The firm continues to go from strength to strength and this is an excellent firm to join post qualification to continue your own personal development and growth. As a Business Services Accountant, you will be joining a supportive team where promotion is merit based click apply for full job details
Service Manager -Adults Learning Difficulties/Complex needs Permanent, Full time with generous Benefits! Based at services covering Rochdale & Middleton. If you're ready for a new challenge or step up in your career within the adult social care sector, we're seeking a skilled Service Manager to work for an established provider of care and support to vulnerable people with learning disabilities, ABI, click apply for full job details
Feb 14, 2026
Full time
Service Manager -Adults Learning Difficulties/Complex needs Permanent, Full time with generous Benefits! Based at services covering Rochdale & Middleton. If you're ready for a new challenge or step up in your career within the adult social care sector, we're seeking a skilled Service Manager to work for an established provider of care and support to vulnerable people with learning disabilities, ABI, click apply for full job details
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. A hidden gem producing a fine, smoky whisky, Caol Ila offers visitors a truly unique experience and breathtaking views on the edge of the Sound of Islay click apply for full job details
Feb 14, 2026
Seasonal
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. A hidden gem producing a fine, smoky whisky, Caol Ila offers visitors a truly unique experience and breathtaking views on the edge of the Sound of Islay click apply for full job details
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Blair Athol Distillery stands at the gateway to the Scottish Highlands, in the foothills of the Grampian mountains click apply for full job details
Feb 14, 2026
Seasonal
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Blair Athol Distillery stands at the gateway to the Scottish Highlands, in the foothills of the Grampian mountains click apply for full job details
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. The oldest distillery on the Isle of Skye, Talisker is known for its breath-taking views and fantastic visitor experience at its stunning home on the shores of L click apply for full job details
Feb 14, 2026
Seasonal
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. The oldest distillery on the Isle of Skye, Talisker is known for its breath-taking views and fantastic visitor experience at its stunning home on the shores of L click apply for full job details
Job Title: Service Retention Programme Consultant Location: Field Based, South-West Region Salary: Competitive with a generous bonus Job type : Full time, Permanent Working Hours: 40 Hours Per Week Do you have a passion for Automotive Aftersales? Do you want to be part of a motivated and enthusiastic team? rpc has the job for you! rpc UK is looking for a high-performing Service Retention Programme Consult click apply for full job details
Feb 14, 2026
Full time
Job Title: Service Retention Programme Consultant Location: Field Based, South-West Region Salary: Competitive with a generous bonus Job type : Full time, Permanent Working Hours: 40 Hours Per Week Do you have a passion for Automotive Aftersales? Do you want to be part of a motivated and enthusiastic team? rpc has the job for you! rpc UK is looking for a high-performing Service Retention Programme Consult click apply for full job details
Parts Advisor Permanent Role Based in Stratford-Upon-Avon Fusion People are recruiting for a Parts Advisor to join our client's team. The ideal candidate will have proven previous experience in a parts-focused role, strong ability to accurately identify parts, communicate with customers and engineers, and ensure timely and accurate deliveries click apply for full job details
Feb 14, 2026
Full time
Parts Advisor Permanent Role Based in Stratford-Upon-Avon Fusion People are recruiting for a Parts Advisor to join our client's team. The ideal candidate will have proven previous experience in a parts-focused role, strong ability to accurately identify parts, communicate with customers and engineers, and ensure timely and accurate deliveries click apply for full job details
A leading consumer products company in Heathfield is seeking an experienced Head of Customer Services to lead their multi-channel customer service operation. The role requires a strong background in managing customer service teams and improving service functions within a high-volume environment. Candidates should possess excellent communication skills and experience with CRM tools. The position offers a competitive salary and comprehensive benefits including 33 days of annual holiday, employee discounts, and professional development opportunities.
Feb 14, 2026
Full time
A leading consumer products company in Heathfield is seeking an experienced Head of Customer Services to lead their multi-channel customer service operation. The role requires a strong background in managing customer service teams and improving service functions within a high-volume environment. Candidates should possess excellent communication skills and experience with CRM tools. The position offers a competitive salary and comprehensive benefits including 33 days of annual holiday, employee discounts, and professional development opportunities.
Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style: Represent the brand with confidence and professionalism. What We're Looking For Great Communicator: Clear, confident, and friendly in every interaction. Adaptable: You roll with the punches and thrive on change. Detail-Oriented: Accuracy is your superpower. Reliable: The team can count on you every time. Problem Solver: Quick thinker who loves a challenge. Team Player: Collaboration is your thing. Culturally Aware: Inclusive and respectful in all interactions. Decisive: You make smart choices and keep things moving. Ready to bring your skills to a role where every day is different? Apply now and let's make it happen! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 14, 2026
Full time
Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style: Represent the brand with confidence and professionalism. What We're Looking For Great Communicator: Clear, confident, and friendly in every interaction. Adaptable: You roll with the punches and thrive on change. Detail-Oriented: Accuracy is your superpower. Reliable: The team can count on you every time. Problem Solver: Quick thinker who loves a challenge. Team Player: Collaboration is your thing. Culturally Aware: Inclusive and respectful in all interactions. Decisive: You make smart choices and keep things moving. Ready to bring your skills to a role where every day is different? Apply now and let's make it happen! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details
Feb 14, 2026
Full time
Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details
3. HEAD OF CUSTOMER SERVICES# HEAD OF CUSTOMER SERVICES Location: Department: Contract: , Salary: £40,000-£45,000 : We offer a range of benefits, including 33 days of annual holiday, 40% off Wilton Bradley and Tii Brands online products, Healthshield cash back scheme, personal development opportunities and annual social events. Working Hours: 40 hours per week. Monday to Friday Details Job Role We're looking for an experienced Head of Customer Services to lead and develop our multi-channel customer service operation. This role has full responsibility for customer experience delivery, operational performance and team development across warranty/after-sales support and B2C ecommerce channels.You'll be instrumental in shaping how our customers experience our brands, driving service excellence, operational efficiency and continuous improvement in a high-volume, seasonal environment. What You'll Be Doing Lead the customer service strategy in line with overall business objectives Develop and deliver the annual department plan, roadmap and performance targets Manage, coach and develop a multi-channel customer service team Oversee customer interactions across phone, email, live chat, social media and online reviews Drive a high-performance, customer-focused culture Manage departmental budgets, resources and structure to deliver excellent service within agreed costs Define, monitor and optimise KPIs and performance metrics for a high-volume contact centre Use data and reporting to identify trends, risks and improvement opportunities Plan and resource effectively for seasonal peaks and periods of high demand Develop initiatives to generate incremental revenue through customer service channels Ensure compliance with all relevant legal, regulatory and quality standards Work closely with internal teams and external partners to improve customer outcomes Act as a role model for delivering consistently high-quality customer service Adhere to stated policies and procedures Any other tasks deemed by the Company to be necessary for the successful completion of the role What We're Looking For Proven experience leading customer service teams in a retail, ecommerce or consumer-facing environment Background in high-volume or complex contact centre operations Experience building, developing and improving customer service functions Strong process improvement and change management capability Commercial awareness with experience managing budgets and resources Good understanding of CRM platforms, contact centre tools and service technologies What we're looking for (cont'd) Confident using data and reporting to drive performance Excellent communication and stakeholder management skills Calm, resilient and effective in a fast-paced environment Highly organised, proactive and able to work independently Degree-level qualification preferred (or equivalent relevant experience) Opportunity to shape and develop customer service during a period of growth Broad remit across people, process, performance and technology Collaborative and supportive working environment BenefitsAt the Wilton Bradley Group we are committed to supporting our employees in both their professional and personal lives.We offer a range of benefits designed to enhance their well-being and work experience. Employees enjoy exclusive discounts, including 40% off online products from Wilton Bradley and TII Brands.We also provide a competitive company pension with an annual salary exchange opportunity, sick pay, and enhanced maternity and paternity pay. With 33 days of annual holiday, our employees have ample time to recharge and spend with their loved ones.Additionally, we foster a vibrant workplace culture through annual company events and recognition such as long service awards. To promote health and sustainability, we offer a membership of the Healthshield cash back scheme, a Cycle-To-Work scheme after six months of service and provide free on-site parking. Our casual dress code encourages comfort and expression, while our comprehensive induction and training program ensures professional and personal development opportunities for all. Plus, employees can enjoy complimentary tea and coffee to fuel their day.Join us and experience the many benefits of being part of our team!If you would like to apply for this job vacancy with Wilton Bradley, please complete and submit the form below.Alternatively, please , sending it to The Human Resource Department, 8 Wentworth Road, Heathfield, Newton Abbot, Devon, TQ12 6TL . Apply for this positionFor enquiries please contact us at . DownloadsThe Job Specification and Application Form documents require Adobe Reader to view. Please if not installed. Wilton Bradley is not responsibly for any fault or issue relating to the use of AdobeReader.
Feb 14, 2026
Full time
3. HEAD OF CUSTOMER SERVICES# HEAD OF CUSTOMER SERVICES Location: Department: Contract: , Salary: £40,000-£45,000 : We offer a range of benefits, including 33 days of annual holiday, 40% off Wilton Bradley and Tii Brands online products, Healthshield cash back scheme, personal development opportunities and annual social events. Working Hours: 40 hours per week. Monday to Friday Details Job Role We're looking for an experienced Head of Customer Services to lead and develop our multi-channel customer service operation. This role has full responsibility for customer experience delivery, operational performance and team development across warranty/after-sales support and B2C ecommerce channels.You'll be instrumental in shaping how our customers experience our brands, driving service excellence, operational efficiency and continuous improvement in a high-volume, seasonal environment. What You'll Be Doing Lead the customer service strategy in line with overall business objectives Develop and deliver the annual department plan, roadmap and performance targets Manage, coach and develop a multi-channel customer service team Oversee customer interactions across phone, email, live chat, social media and online reviews Drive a high-performance, customer-focused culture Manage departmental budgets, resources and structure to deliver excellent service within agreed costs Define, monitor and optimise KPIs and performance metrics for a high-volume contact centre Use data and reporting to identify trends, risks and improvement opportunities Plan and resource effectively for seasonal peaks and periods of high demand Develop initiatives to generate incremental revenue through customer service channels Ensure compliance with all relevant legal, regulatory and quality standards Work closely with internal teams and external partners to improve customer outcomes Act as a role model for delivering consistently high-quality customer service Adhere to stated policies and procedures Any other tasks deemed by the Company to be necessary for the successful completion of the role What We're Looking For Proven experience leading customer service teams in a retail, ecommerce or consumer-facing environment Background in high-volume or complex contact centre operations Experience building, developing and improving customer service functions Strong process improvement and change management capability Commercial awareness with experience managing budgets and resources Good understanding of CRM platforms, contact centre tools and service technologies What we're looking for (cont'd) Confident using data and reporting to drive performance Excellent communication and stakeholder management skills Calm, resilient and effective in a fast-paced environment Highly organised, proactive and able to work independently Degree-level qualification preferred (or equivalent relevant experience) Opportunity to shape and develop customer service during a period of growth Broad remit across people, process, performance and technology Collaborative and supportive working environment BenefitsAt the Wilton Bradley Group we are committed to supporting our employees in both their professional and personal lives.We offer a range of benefits designed to enhance their well-being and work experience. Employees enjoy exclusive discounts, including 40% off online products from Wilton Bradley and TII Brands.We also provide a competitive company pension with an annual salary exchange opportunity, sick pay, and enhanced maternity and paternity pay. With 33 days of annual holiday, our employees have ample time to recharge and spend with their loved ones.Additionally, we foster a vibrant workplace culture through annual company events and recognition such as long service awards. To promote health and sustainability, we offer a membership of the Healthshield cash back scheme, a Cycle-To-Work scheme after six months of service and provide free on-site parking. Our casual dress code encourages comfort and expression, while our comprehensive induction and training program ensures professional and personal development opportunities for all. Plus, employees can enjoy complimentary tea and coffee to fuel their day.Join us and experience the many benefits of being part of our team!If you would like to apply for this job vacancy with Wilton Bradley, please complete and submit the form below.Alternatively, please , sending it to The Human Resource Department, 8 Wentworth Road, Heathfield, Newton Abbot, Devon, TQ12 6TL . Apply for this positionFor enquiries please contact us at . DownloadsThe Job Specification and Application Form documents require Adobe Reader to view. Please if not installed. Wilton Bradley is not responsibly for any fault or issue relating to the use of AdobeReader.
We're looking for an organised and enthusiastic Rental Customer Advisor for our Inverness Car & Van Rental branch. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension Extensive training Enhanced maternity and paternity leave and much more Hours Full time: 42.5 hours per week, 5 days out of 7 and alternate weekends About the role As p
Feb 14, 2026
Full time
We're looking for an organised and enthusiastic Rental Customer Advisor for our Inverness Car & Van Rental branch. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension Extensive training Enhanced maternity and paternity leave and much more Hours Full time: 42.5 hours per week, 5 days out of 7 and alternate weekends About the role As p
The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Swedish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Feb 14, 2026
Full time
The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Swedish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Role: Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: Permanent Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets data on customer satisfaction for their business. As a customer Insight Analyst, your job duties include conducting insight to collect client feedback, analysing data, and creating reports for the company management team. Liasing with your stakeholders to grown and maintain strong relationships. The Customer Insight Analyst role duties include: Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data and business decision-making, ensuring that customer needs and preferences are at the forefront of business strategies. Experience working with SQL, Excel and PowerBI is essential for this role. Please follow the link to apply for this Customer Insight Analyst role based in Manchester or Straford, London. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Feb 14, 2026
Full time
Role: Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: Permanent Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets data on customer satisfaction for their business. As a customer Insight Analyst, your job duties include conducting insight to collect client feedback, analysing data, and creating reports for the company management team. Liasing with your stakeholders to grown and maintain strong relationships. The Customer Insight Analyst role duties include: Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data and business decision-making, ensuring that customer needs and preferences are at the forefront of business strategies. Experience working with SQL, Excel and PowerBI is essential for this role. Please follow the link to apply for this Customer Insight Analyst role based in Manchester or Straford, London. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Client Services and ECommerce Assistant- Luxury Watches West London, Mon-Fri 9am to 5.30pm To £30,000 per annum Four Seasons Recruitment are representing a well-established luxury watch retailer, who is seeking an Client Services and ECommerce Assistant to join their West London team click apply for full job details
Feb 14, 2026
Full time
Client Services and ECommerce Assistant- Luxury Watches West London, Mon-Fri 9am to 5.30pm To £30,000 per annum Four Seasons Recruitment are representing a well-established luxury watch retailer, who is seeking an Client Services and ECommerce Assistant to join their West London team click apply for full job details
Service Centre Manager Roofing & Cladding Job Title: Service Centre Manager Roofing & Cladding Job reference Number: -25293 Industry Sector: General Manager, Depot Manager, Commercial Manager, Divisional Manager, Operations Manager, Roofing Manager, Roofing, Cladding, Roofing Refurbishment, Refurb, Building Envelope, Commercial Roof & Wall Systems, Roofing Contractor Area to be covered click apply for full job details
Feb 14, 2026
Full time
Service Centre Manager Roofing & Cladding Job Title: Service Centre Manager Roofing & Cladding Job reference Number: -25293 Industry Sector: General Manager, Depot Manager, Commercial Manager, Divisional Manager, Operations Manager, Roofing Manager, Roofing, Cladding, Roofing Refurbishment, Refurb, Building Envelope, Commercial Roof & Wall Systems, Roofing Contractor Area to be covered click apply for full job details
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Cardhu distillery was successfully run by two generations of pioneering women treasured for their determination, generosity, and loyalty to the community click apply for full job details
Feb 14, 2026
Seasonal
Fantastic opportunities to work at our client Diageo's beautifully located distilleries across Scotland on a temporary basis. Join an ambitious, one-of-a-kind team and help shape the future of guest experiences and unforgettable moments. Cardhu distillery was successfully run by two generations of pioneering women treasured for their determination, generosity, and loyalty to the community click apply for full job details
Operations Change Support Agent Location: Broughton (fully onsite) Contract: Until end of 2026 (with strong likelihood of extension) Hours: 35 per week (4.5-day working pattern between 7am-7pm) Pay: £19.54 per hour PAYE / £26.14 per hour Umbrella About the Role An excellent opportunity has arisen for an Operations Change Support Agent to join a major aerospace manufacturing operation, supporting con click apply for full job details
Feb 14, 2026
Contractor
Operations Change Support Agent Location: Broughton (fully onsite) Contract: Until end of 2026 (with strong likelihood of extension) Hours: 35 per week (4.5-day working pattern between 7am-7pm) Pay: £19.54 per hour PAYE / £26.14 per hour Umbrella About the Role An excellent opportunity has arisen for an Operations Change Support Agent to join a major aerospace manufacturing operation, supporting con click apply for full job details
