Senior Services Manager Salary £29,000 to £30,200 paand great benefits including Health Cash Plan Permanent, (37.5 hpw) Norwich, Norfolk We cant offer a CoS for this role Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life?As our Senior Client Services Manager, youll lead our Norwich team to deliver person centred housing related sup click apply for full job details
Feb 22, 2026
Full time
Senior Services Manager Salary £29,000 to £30,200 paand great benefits including Health Cash Plan Permanent, (37.5 hpw) Norwich, Norfolk We cant offer a CoS for this role Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life?As our Senior Client Services Manager, youll lead our Norwich team to deliver person centred housing related sup click apply for full job details
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
Feb 22, 2026
Full time
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
Our client, is looking for an experienced Aftersales Manager to lead operations at their flagship super site in Bristol. This is not a small operation. The site is a large, fast-paced dealership with a substantial workshop, parts department and service reception team. Were looking for someone who has already operated at this level, youll need solid experience managing aftersales within a similar si click apply for full job details
Feb 22, 2026
Full time
Our client, is looking for an experienced Aftersales Manager to lead operations at their flagship super site in Bristol. This is not a small operation. The site is a large, fast-paced dealership with a substantial workshop, parts department and service reception team. Were looking for someone who has already operated at this level, youll need solid experience managing aftersales within a similar si click apply for full job details
We're looking for an experienced and ambitious Service Manager to join the team at our Wakefield Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Feb 22, 2026
Full time
We're looking for an experienced and ambitious Service Manager to join the team at our Wakefield Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations click apply for full job details
Feb 22, 2026
Full time
Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations click apply for full job details
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Feb 21, 2026
Full time
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Customer Experience Quality & Insights Coordinator Were looking for someone to join our Customer Experience team to help shape how we train and support our colleagues, ensuring they consistently deliver excellent service to our customers click apply for full job details
Feb 21, 2026
Full time
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Customer Experience Quality & Insights Coordinator Were looking for someone to join our Customer Experience team to help shape how we train and support our colleagues, ensuring they consistently deliver excellent service to our customers click apply for full job details
Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3 / V4 Accreditations and be Customer Centric / Focussed. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation click apply for full job details
Feb 21, 2026
Contractor
Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3 / V4 Accreditations and be Customer Centric / Focussed. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation click apply for full job details
Client Delivery Manager Print Direct Mail Digital Solutions Brand-New Role Expanding Private Sector Portfolio Were recruiting for a newly created Client Delivery Manager role with a well-established print, mail and digital solutions business click apply for full job details
Feb 21, 2026
Full time
Client Delivery Manager Print Direct Mail Digital Solutions Brand-New Role Expanding Private Sector Portfolio Were recruiting for a newly created Client Delivery Manager role with a well-established print, mail and digital solutions business click apply for full job details
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets - it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across dive click apply for full job details
Feb 21, 2026
Full time
Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets - it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across dive click apply for full job details
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
Feb 21, 2026
Full time
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details
Feb 21, 2026
Full time
The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details
Job Title: Client Growth Manager Location: London (Hybrid) Type: Permanent, Full-Time Infused Solutions is recruiting a Growth Manager for a global organisation. This role based in London, offers a hybrid working model for flexibility and collaboration. Are you energised by building meaningful relationships, uncovering opportunities, and driving digital growth? We're looking for a dynamic Client Grow click apply for full job details
Feb 21, 2026
Full time
Job Title: Client Growth Manager Location: London (Hybrid) Type: Permanent, Full-Time Infused Solutions is recruiting a Growth Manager for a global organisation. This role based in London, offers a hybrid working model for flexibility and collaboration. Are you energised by building meaningful relationships, uncovering opportunities, and driving digital growth? We're looking for a dynamic Client Grow click apply for full job details
Company Description Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Through click apply for full job details
Feb 21, 2026
Full time
Company Description Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Through click apply for full job details
Client Service Coordinator Northampton Full-time, office-based Permanent £28,000 Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy supporting clients, managing enquiries, and working in a fast-paced professional environment? If you have strong organisational skills, a great phone manner, and any experience working with technical information, p click apply for full job details
Feb 21, 2026
Full time
Client Service Coordinator Northampton Full-time, office-based Permanent £28,000 Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy supporting clients, managing enquiries, and working in a fast-paced professional environment? If you have strong organisational skills, a great phone manner, and any experience working with technical information, p click apply for full job details
As Head of Customer Service and Insights, you will lead and manage our Customer Service teams within a dynamic contact centre environment. You will lead and develop teams to deliver outstanding customer experiences, ensure compliance with regulatory requirements, and drive continuous improvement through data-insights. Key Responsibilities: Develop and implement long-term strategies for Complaints, C click apply for full job details
Feb 21, 2026
Full time
As Head of Customer Service and Insights, you will lead and manage our Customer Service teams within a dynamic contact centre environment. You will lead and develop teams to deliver outstanding customer experiences, ensure compliance with regulatory requirements, and drive continuous improvement through data-insights. Key Responsibilities: Develop and implement long-term strategies for Complaints, C click apply for full job details
Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services go live click apply for full job details
Feb 21, 2026
Full time
Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services go live click apply for full job details
Consortium Professional Recruitment
Hull, Yorkshire
Job Title: After Sales Co-ordinator Location: Hull - fully onsite Salary: £26,000 - £27,000 Short Description Be the voice of exceptional servicesupport customers, solve problems and strengthen quality. Help shape customer experience at every step Consortium Professional Recruitment are delighted to be working with our client on an exclusive basis to expand their current After Sales team click apply for full job details
Feb 21, 2026
Full time
Job Title: After Sales Co-ordinator Location: Hull - fully onsite Salary: £26,000 - £27,000 Short Description Be the voice of exceptional servicesupport customers, solve problems and strengthen quality. Help shape customer experience at every step Consortium Professional Recruitment are delighted to be working with our client on an exclusive basis to expand their current After Sales team click apply for full job details
Next Level Training, the business development arm of Reflections Training Academy, is looking for an enthusiastic, professional and learner-focused Tutor / Assessor to join our growing team. This is a fantastic opportunity for someone who is passionate about supporting young people aged 1619, helping them build confidence, develop essential customer service skills and strengthen their Maths and English functional skills as they prepare for the world of work. If you thrive on motivating learners, delivering engaging sessions and making a genuine difference, wed love to hear from you. About the Role Youll work closely with our full-time learners, delivering high-quality training, workshops and one-to-one support across customer service programmes, while embedding employability skills and supporting functional skills development in Maths and English. Youll be part of a supportive, forward-thinking team that values creativity, professionalism and continuous improvement. What Were Looking For Were seeking someone who can bring energy, positivity and expertise into the classroom. The ideal candidate will: Be passionate about education and inspiring young people Have strong communication skills and a friendly, approachable manner Be organised, adaptable and able to meet deadlines and targets Demonstrate creativity and initiative in lesson planning and delivery Ideally hold a recognised teaching qualification (e.g. PTLLS / Award in Education and Training) Key Responsibilities Plan and deliver engaging, interactive training sessions tailored to individual learner needs Deliver workshops and one-to-one support to underpin learner knowledge and skills Ensure all sessions are well-prepared, inspiring and learner-centred Monitor learner progress against individual training plans, aspirations and targets Carry out assessments and workplace visits where appropriate Support learners with their Functional Skills in Maths and English Develop learners confidence, employability skills and readiness for work Use IT effectively, including Microsoft Office, to support delivery and learner tracking Work collaboratively with learners, employers and colleagues to raise standards and outcomes What We Offer We believe in recognising and rewarding our people. In return for your passion and commitment, youll receive: Competitive salary and benefits package Continuous Professional Development (CPD) opportunities Contributory pension scheme 25 days annual leave (pro rata), plus: 3 additional days at Christmas 2 achievable reward days each year Employee Referral Scheme Company Award Events and Achievement Days Company Christmas Party Free Hairdressing / Barbering Services JBRP1_UKTJ
Feb 21, 2026
Full time
Next Level Training, the business development arm of Reflections Training Academy, is looking for an enthusiastic, professional and learner-focused Tutor / Assessor to join our growing team. This is a fantastic opportunity for someone who is passionate about supporting young people aged 1619, helping them build confidence, develop essential customer service skills and strengthen their Maths and English functional skills as they prepare for the world of work. If you thrive on motivating learners, delivering engaging sessions and making a genuine difference, wed love to hear from you. About the Role Youll work closely with our full-time learners, delivering high-quality training, workshops and one-to-one support across customer service programmes, while embedding employability skills and supporting functional skills development in Maths and English. Youll be part of a supportive, forward-thinking team that values creativity, professionalism and continuous improvement. What Were Looking For Were seeking someone who can bring energy, positivity and expertise into the classroom. The ideal candidate will: Be passionate about education and inspiring young people Have strong communication skills and a friendly, approachable manner Be organised, adaptable and able to meet deadlines and targets Demonstrate creativity and initiative in lesson planning and delivery Ideally hold a recognised teaching qualification (e.g. PTLLS / Award in Education and Training) Key Responsibilities Plan and deliver engaging, interactive training sessions tailored to individual learner needs Deliver workshops and one-to-one support to underpin learner knowledge and skills Ensure all sessions are well-prepared, inspiring and learner-centred Monitor learner progress against individual training plans, aspirations and targets Carry out assessments and workplace visits where appropriate Support learners with their Functional Skills in Maths and English Develop learners confidence, employability skills and readiness for work Use IT effectively, including Microsoft Office, to support delivery and learner tracking Work collaboratively with learners, employers and colleagues to raise standards and outcomes What We Offer We believe in recognising and rewarding our people. In return for your passion and commitment, youll receive: Competitive salary and benefits package Continuous Professional Development (CPD) opportunities Contributory pension scheme 25 days annual leave (pro rata), plus: 3 additional days at Christmas 2 achievable reward days each year Employee Referral Scheme Company Award Events and Achievement Days Company Christmas Party Free Hairdressing / Barbering Services JBRP1_UKTJ
A leading coffee brand in Wilmslow is seeking a Store Manager to lead and develop a dynamic team while ensuring outstanding customer service. The role involves driving sales, managing operations, and contributing to community engagement. Ideal candidates will have strong leadership experience, a passion for service, and a drive for personal and team development. Competitive salary and numerous perks are included in this permanent position at Costa Coffee.
Feb 21, 2026
Full time
A leading coffee brand in Wilmslow is seeking a Store Manager to lead and develop a dynamic team while ensuring outstanding customer service. The role involves driving sales, managing operations, and contributing to community engagement. Ideal candidates will have strong leadership experience, a passion for service, and a drive for personal and team development. Competitive salary and numerous perks are included in this permanent position at Costa Coffee.
You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function - it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and com click apply for full job details
Feb 21, 2026
Full time
You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function - it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and com click apply for full job details
Part time Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (30hrs/week): Core hours: Monday to Friday 10.30am - 4.30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Shift as above Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 21, 2026
Seasonal
Part time Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (30hrs/week): Core hours: Monday to Friday 10.30am - 4.30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Shift as above Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Engineering Customer Support Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a te
Feb 21, 2026
Full time
Engineering Customer Support Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a te
Job Type Full Time About the Role Barrhead Housing is seeking an exceptional leader to take forward the role of Director of Customer Services at a significant point in the organisation's development. A great opportunity to build on strong foundations and help shape the next stage of Barrhead Housing's ambitions, the organisation is seeking interest from values-based and people-centric customer service leaders. As the community-based housing association for East Renfrewshire, Barrhead Housing exists to make a meaningful difference in local people's lives. Barrhead Housing provides safe, aspirational and affordable homes while investing in opportunities that support healthier, more fulfilled communities. Its performance is consistently top quartile, and its work has been recognised through multiple awards, reflecting both strong operational delivery and a clear sense of purpose. Responsibilities Ensure Housing Services, Community Investment and the Customer Hub operate as an integrated whole, delivering high quality, accessible and responsive services shaped around customer insight and need. Advance a modern, insight led approach to customer experience, using data, feedback and meaningful engagement to inform service design, strengthen performance and support continuous improvement. Lead innovation and digital development in ways that enhance accessibility while preserving the personal, community focused ethos that defines Barrhead Housing. Deputise for the Chief Executive and contribute fully to corporate leadership and strategic direction. Actively support Barrhead Housing's ambitious future plans, including energy efficiency and inclusive design initiatives, and oversight of subsidiary Vesta. Qualifications Strategically minded and collaborative leaders with substantial experience of improving customer focused services, ideally within housing or a related public service context. Strong people leadership skills, credibility in managing change and the ability to work confidently with customers, colleagues, partners and governing bodies. Alignment with Barrhead Housing's RADAR values and a strong commitment to equity, diversity and inclusion. Notes For a confidential discussion about the role, please contact Nigel Fortnum or David Currie at Aspen People on or Contact name: Nigel Fortnum or David Currie
Feb 21, 2026
Full time
Job Type Full Time About the Role Barrhead Housing is seeking an exceptional leader to take forward the role of Director of Customer Services at a significant point in the organisation's development. A great opportunity to build on strong foundations and help shape the next stage of Barrhead Housing's ambitions, the organisation is seeking interest from values-based and people-centric customer service leaders. As the community-based housing association for East Renfrewshire, Barrhead Housing exists to make a meaningful difference in local people's lives. Barrhead Housing provides safe, aspirational and affordable homes while investing in opportunities that support healthier, more fulfilled communities. Its performance is consistently top quartile, and its work has been recognised through multiple awards, reflecting both strong operational delivery and a clear sense of purpose. Responsibilities Ensure Housing Services, Community Investment and the Customer Hub operate as an integrated whole, delivering high quality, accessible and responsive services shaped around customer insight and need. Advance a modern, insight led approach to customer experience, using data, feedback and meaningful engagement to inform service design, strengthen performance and support continuous improvement. Lead innovation and digital development in ways that enhance accessibility while preserving the personal, community focused ethos that defines Barrhead Housing. Deputise for the Chief Executive and contribute fully to corporate leadership and strategic direction. Actively support Barrhead Housing's ambitious future plans, including energy efficiency and inclusive design initiatives, and oversight of subsidiary Vesta. Qualifications Strategically minded and collaborative leaders with substantial experience of improving customer focused services, ideally within housing or a related public service context. Strong people leadership skills, credibility in managing change and the ability to work confidently with customers, colleagues, partners and governing bodies. Alignment with Barrhead Housing's RADAR values and a strong commitment to equity, diversity and inclusion. Notes For a confidential discussion about the role, please contact Nigel Fortnum or David Currie at Aspen People on or Contact name: Nigel Fortnum or David Currie
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Feb 21, 2026
Full time
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Car park officer- Reading Contract minimum 12 months £13.26 per hour PAYE (approx. £25,200.00 per annum) Full time Total working hours per week is 37; this is calculated 5 days from seven days with various start times, earliest start 6am latest finish midnight. UK DRIVING LICENCE AND ACCESS TO OWN VEHICLE IS ESSENTIAL (mileage paid) Job Purpose: To ensure the security and safety of people and property within Car Parks owned or managed by the Council, providing, a security presence as a deterrent to theft and vandalism, routine maintenance/inspections, a cashier service, assistance to members of the public, cleaning. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Feb 21, 2026
Contractor
Car park officer- Reading Contract minimum 12 months £13.26 per hour PAYE (approx. £25,200.00 per annum) Full time Total working hours per week is 37; this is calculated 5 days from seven days with various start times, earliest start 6am latest finish midnight. UK DRIVING LICENCE AND ACCESS TO OWN VEHICLE IS ESSENTIAL (mileage paid) Job Purpose: To ensure the security and safety of people and property within Car Parks owned or managed by the Council, providing, a security presence as a deterrent to theft and vandalism, routine maintenance/inspections, a cashier service, assistance to members of the public, cleaning. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Next Level Training, the business development arm of Reflections Training Academy, is looking for an enthusiastic, professional and learner-focused Tutor / Assessor to join our growing team. This is a fantastic opportunity for someone who is passionate about supporting young people aged 1619, helping them build confidence, develop essential customer service skills and strengthen their Maths and Eng
Feb 21, 2026
Full time
Next Level Training, the business development arm of Reflections Training Academy, is looking for an enthusiastic, professional and learner-focused Tutor / Assessor to join our growing team. This is a fantastic opportunity for someone who is passionate about supporting young people aged 1619, helping them build confidence, develop essential customer service skills and strengthen their Maths and Eng
Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how the client responds to customer inquiries and transforms its approach to complaints? The client passionately believes that a great customer experience, built on trust, responsiveness, and empathy, is as essential as quality homes. Their transformation journey is driven by a commitment to design a new operating model that delivers the best possible offer for their customers and supports organizational evolution. As Director of Customer Service, you will provide visible, resilient leadership to a large, dispersed team delivering a demanding service. The contact center colleagues work remotely and handle challenging situations every day, so your ability to inspire, motivate, and support them will be critical. You will lead contact center operations, ensuring efficiency, consistency, and excellence in customer engagement while shaping a proactive and learning-led approach to complaint resolution and prevention. Working closely with the Transformation Programme, you will deliver a new target operating model that simplifies processes, embeds digital tools, and nurtures a high-performing, customer first culture. Collaboration with senior leaders across various functions will be essential to embed the voice of residents in decision making. This role requires an experienced leader from social housing or an allied customer focused, regulated sector, with a proven track record of managing large, remote teams delivering complex services under pressure. The ideal candidate will possess the ability to lead transformation programs involving process redesign, system implementation, and cultural change. Strong judgment and collaboration skills to influence across functions and elevate the resident voice are essential. Passion for building inclusive, empowered teams aligned around delivering exceptional customer service and operational excellence is crucial. The client values diversity in gender, disability, age, ethnicity, sexual orientation, and identity, and is committed to addressing diversity in their senior leadership positions.
Feb 21, 2026
Full time
Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how the client responds to customer inquiries and transforms its approach to complaints? The client passionately believes that a great customer experience, built on trust, responsiveness, and empathy, is as essential as quality homes. Their transformation journey is driven by a commitment to design a new operating model that delivers the best possible offer for their customers and supports organizational evolution. As Director of Customer Service, you will provide visible, resilient leadership to a large, dispersed team delivering a demanding service. The contact center colleagues work remotely and handle challenging situations every day, so your ability to inspire, motivate, and support them will be critical. You will lead contact center operations, ensuring efficiency, consistency, and excellence in customer engagement while shaping a proactive and learning-led approach to complaint resolution and prevention. Working closely with the Transformation Programme, you will deliver a new target operating model that simplifies processes, embeds digital tools, and nurtures a high-performing, customer first culture. Collaboration with senior leaders across various functions will be essential to embed the voice of residents in decision making. This role requires an experienced leader from social housing or an allied customer focused, regulated sector, with a proven track record of managing large, remote teams delivering complex services under pressure. The ideal candidate will possess the ability to lead transformation programs involving process redesign, system implementation, and cultural change. Strong judgment and collaboration skills to influence across functions and elevate the resident voice are essential. Passion for building inclusive, empowered teams aligned around delivering exceptional customer service and operational excellence is crucial. The client values diversity in gender, disability, age, ethnicity, sexual orientation, and identity, and is committed to addressing diversity in their senior leadership positions.
Service Manager £60,000 + 15% bonus + car allowance + excellent wider benefits Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer. Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general click apply for full job details
Feb 21, 2026
Full time
Service Manager £60,000 + 15% bonus + car allowance + excellent wider benefits Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer. Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general click apply for full job details
Summary: Are you looking to start a career with a real sense of purpose? Do you want to play a vital part in how we manage our water network while developing a unique, high-demand skill set? At South East Water, we're looking for someone who is ready to dive into the world of infrastructure and finance. This isn't just a desk job - it's a role that bridges the gap between our office in Snodland, and our live sites across our three regions. You'll be the person ensuring our projects are delivered fairly, accurately, and to the highest standards, protecting the financial integrity of the company while helping us provide a top-tier service to our customers. Our cost controller team deals with third party developer funds that are used to install mains in our water network. The team negotiates how much the job will cost before starting and manages the costs throughout the project. They also look after scheduler rates for the contractors who carry out the work, ensuring they are paid the right amount. If you are looking for your first big break into a stable industry with a reputable company that values growth, this role offers a clear path forward. You'll start with intensive shadowing to learn the ropes of cost control, eventually transitioning into an independent monitor who provides critical assurance over the quality and timeliness of external projects. It's a position of real responsibility where you'll act as a critical control point, making sure every penny spent on our network delivers true value. You don't need any prior financial or water industry experience - we will teach you everything you need to know to be successful in this role. We ask that you come with a willingness to learn and develop your skills, as this position will enable you to unlock a fulfilling career in the water industry. You will also be given the opportunity to undertake qualifications as part of a training plan created to enable your success. Main Responsibilities Shadow and Learn: Work closely with our experienced Cost Controllers to understand our unique control processes and internal systems. Monitor External Work: Independently visit sites to ensure contractors and developers are sticking to company specifications and high-quality standards. Contract Management: Learn to navigate the NEC contract framework, ensuring all parties meet their legal and contractual obligations. Cost Control: Meticulously process and approve project costs, negotiating deviations to ensure we achieve true value for money. Site Reporting: Provide accurate updates to senior management on site progress, ensuring transparency across the Developer Services Department. Field Operations: Take your company van to visit sites across our three regions, even supervising mains shuts as you progress. Health and Safety: Adhering to all Health and Safety standards. You'll need: Skills / Qualifications / Experience Education: GCSE grades A-C (or equivalent). Communication Skills: The confidence to professionally confront issues and negotiate with contractors and developers. The Right Drive: An enthusiastic, "willing to learn" attitude with a genuine desire to build a long-term career in the water industry. Mobility: A full, clean driving licence, as you will be travelling across our regions for site visits. Commitment to Growth: A readiness to undertake formal qualifications and meet milestones within a comprehensive training plan. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £26,347
Feb 21, 2026
Full time
Summary: Are you looking to start a career with a real sense of purpose? Do you want to play a vital part in how we manage our water network while developing a unique, high-demand skill set? At South East Water, we're looking for someone who is ready to dive into the world of infrastructure and finance. This isn't just a desk job - it's a role that bridges the gap between our office in Snodland, and our live sites across our three regions. You'll be the person ensuring our projects are delivered fairly, accurately, and to the highest standards, protecting the financial integrity of the company while helping us provide a top-tier service to our customers. Our cost controller team deals with third party developer funds that are used to install mains in our water network. The team negotiates how much the job will cost before starting and manages the costs throughout the project. They also look after scheduler rates for the contractors who carry out the work, ensuring they are paid the right amount. If you are looking for your first big break into a stable industry with a reputable company that values growth, this role offers a clear path forward. You'll start with intensive shadowing to learn the ropes of cost control, eventually transitioning into an independent monitor who provides critical assurance over the quality and timeliness of external projects. It's a position of real responsibility where you'll act as a critical control point, making sure every penny spent on our network delivers true value. You don't need any prior financial or water industry experience - we will teach you everything you need to know to be successful in this role. We ask that you come with a willingness to learn and develop your skills, as this position will enable you to unlock a fulfilling career in the water industry. You will also be given the opportunity to undertake qualifications as part of a training plan created to enable your success. Main Responsibilities Shadow and Learn: Work closely with our experienced Cost Controllers to understand our unique control processes and internal systems. Monitor External Work: Independently visit sites to ensure contractors and developers are sticking to company specifications and high-quality standards. Contract Management: Learn to navigate the NEC contract framework, ensuring all parties meet their legal and contractual obligations. Cost Control: Meticulously process and approve project costs, negotiating deviations to ensure we achieve true value for money. Site Reporting: Provide accurate updates to senior management on site progress, ensuring transparency across the Developer Services Department. Field Operations: Take your company van to visit sites across our three regions, even supervising mains shuts as you progress. Health and Safety: Adhering to all Health and Safety standards. You'll need: Skills / Qualifications / Experience Education: GCSE grades A-C (or equivalent). Communication Skills: The confidence to professionally confront issues and negotiate with contractors and developers. The Right Drive: An enthusiastic, "willing to learn" attitude with a genuine desire to build a long-term career in the water industry. Mobility: A full, clean driving licence, as you will be travelling across our regions for site visits. Commitment to Growth: A readiness to undertake formal qualifications and meet milestones within a comprehensive training plan. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £26,347
The Richmond Fellowship Scotland
Aberdeen, Aberdeenshire
Services Manager Aberdeenshire We have a great opportunity within The Richmond Fellowship Scotland for a Services Manager to join our dynamic management team. Within this role, you will work alongside a supportive area team managing a team of Team Leaders, delivering a range of both care home and supported living services click apply for full job details
Feb 21, 2026
Full time
Services Manager Aberdeenshire We have a great opportunity within The Richmond Fellowship Scotland for a Services Manager to join our dynamic management team. Within this role, you will work alongside a supportive area team managing a team of Team Leaders, delivering a range of both care home and supported living services click apply for full job details
Role overview: Business Customer Manager London Currys, Tottenham Court Road Permanent Full Time At Currys were united by one passion: to help everyone enjoy amazing technology.As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues click apply for full job details
Feb 21, 2026
Full time
Role overview: Business Customer Manager London Currys, Tottenham Court Road Permanent Full Time At Currys were united by one passion: to help everyone enjoy amazing technology.As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues click apply for full job details
Our client is looking for a Private Client Director, RDR Level 4 to join their team on a permanent basis. This is mainly a remote role Please note that only candidates with RDR Level 4 qualification will be taken into consideration, if you dont hold this qualification please do not apply As a Private Client Director, you will call HNW leads we provide, qualifying and scheduling face-to-face appointm click apply for full job details
Feb 21, 2026
Full time
Our client is looking for a Private Client Director, RDR Level 4 to join their team on a permanent basis. This is mainly a remote role Please note that only candidates with RDR Level 4 qualification will be taken into consideration, if you dont hold this qualification please do not apply As a Private Client Director, you will call HNW leads we provide, qualifying and scheduling face-to-face appointm click apply for full job details
Service Advisor Location: Thetford Salary: up to £32,500 basic per annum plus bonus Hours: Week 1 - Monday to Friday, 9 am to 5 pm; Week 2 Monday to Friday, 8 am to 6 pm Ref:29993 Were recruiting a Service Advisor to join our client - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If youre an experienced Service Advisor seeking a new challenge, wed love to hear from you! Benefits for Service Advisor Training and development opportunities for career progression Great pension scheme Company Discounts Service Advisor Duties Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled and non-scheduled servicing and repairs Booking customer vehicles into the workshop and keeping them up to date on the progress of their vehicle Support the aftersales function and the various staff members in the department such as workshop controllers and assist the service manager in the day to day running of a busy after sales department Manage customer expectations and always strive for a professional approach Upselling any additional products to new and existing customers Service Advisor Requirements An experienced Service Advisor with dealership, bodyshop or independent background A professional and presentable individual A full UK driving licence Willing to work weekends How to Apply If you are interested in applying for this Service Advisor vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Jason Evans - Octane Recruitment JEOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Feb 21, 2026
Full time
Service Advisor Location: Thetford Salary: up to £32,500 basic per annum plus bonus Hours: Week 1 - Monday to Friday, 9 am to 5 pm; Week 2 Monday to Friday, 8 am to 6 pm Ref:29993 Were recruiting a Service Advisor to join our client - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If youre an experienced Service Advisor seeking a new challenge, wed love to hear from you! Benefits for Service Advisor Training and development opportunities for career progression Great pension scheme Company Discounts Service Advisor Duties Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled and non-scheduled servicing and repairs Booking customer vehicles into the workshop and keeping them up to date on the progress of their vehicle Support the aftersales function and the various staff members in the department such as workshop controllers and assist the service manager in the day to day running of a busy after sales department Manage customer expectations and always strive for a professional approach Upselling any additional products to new and existing customers Service Advisor Requirements An experienced Service Advisor with dealership, bodyshop or independent background A professional and presentable individual A full UK driving licence Willing to work weekends How to Apply If you are interested in applying for this Service Advisor vacancy, then please send your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Jason Evans - Octane Recruitment JEOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. JBRP1_UKTJ
Global Fire & Security
Nottingham, Nottinghamshire
Head of Customer Service Global Fire and Security Systems Full Time - £DOE Head Office Based - Nottingham NG2 1AE WELCOME TO GLOBAL We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow. Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide. Thanks to a combined wealth of knowledge and experience, Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. Due to continued growth and market development, we are now seeking to appoint a Head of Customer Service at our Head Office in Nottingham. Purpose of the role The role will be responsible for driving operational performance, service excellence, productivity and profitability embedding a consistent high-performance culture across our customer service team in a contact centre environment. Key Responsibilities Leading service delivery in a customer service environment ensuring efficient service delivery, setting a clear mission and deploying strategies focused towards that mission Driving continuous improvement in service delivery performance and operating standards Driving productivity, margin, cost control, service improvement and leveraging customer & competitor insights for strategic decision making Owning client service performance against SLAs Building strong leadership capability, succession and talent pipelines Keep ahead of industry's developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Take ownership of customers issues and follow problems through to resolution About You Demonstratable customer service management and leadership at a senior level preferably in a contact centre environment Strong commercial and financial acumen with experience of P&L Analytical mindset with strong financial acumen and data driven decision making skills Background within fire and security industry preferable but not essential Authentic, high energy, goal oriented with a passion for service excellence The ability to manage complexity, collaborate and drive results Strong client-facing and communication skills Ability to make sound decisions, timely, often under pressure Excellent knowledge of management methods and techniques Proficient in IT packages (Microsoft 365, Excel is essential) Working knowledge of customer service software, customer portal management systems, databases and tool Knowledge of planning and scheduling Experience in providing customer service support What we offer Competitive salary Discounted travel to work schemes - Tram2work and Robin Hood tram and bus scheme Great public transport location Employee recognition scheme Paid refer a friend bonus up to £1000 Development and progression opportunities The chance to be part of a reputable company in the fire and security industry Does this sound like you? Then we would love to hear from you, send us your CV using the link below. Excited about the role, but your past experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.
Feb 21, 2026
Full time
Head of Customer Service Global Fire and Security Systems Full Time - £DOE Head Office Based - Nottingham NG2 1AE WELCOME TO GLOBAL We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow. Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide. Thanks to a combined wealth of knowledge and experience, Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. Due to continued growth and market development, we are now seeking to appoint a Head of Customer Service at our Head Office in Nottingham. Purpose of the role The role will be responsible for driving operational performance, service excellence, productivity and profitability embedding a consistent high-performance culture across our customer service team in a contact centre environment. Key Responsibilities Leading service delivery in a customer service environment ensuring efficient service delivery, setting a clear mission and deploying strategies focused towards that mission Driving continuous improvement in service delivery performance and operating standards Driving productivity, margin, cost control, service improvement and leveraging customer & competitor insights for strategic decision making Owning client service performance against SLAs Building strong leadership capability, succession and talent pipelines Keep ahead of industry's developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Take ownership of customers issues and follow problems through to resolution About You Demonstratable customer service management and leadership at a senior level preferably in a contact centre environment Strong commercial and financial acumen with experience of P&L Analytical mindset with strong financial acumen and data driven decision making skills Background within fire and security industry preferable but not essential Authentic, high energy, goal oriented with a passion for service excellence The ability to manage complexity, collaborate and drive results Strong client-facing and communication skills Ability to make sound decisions, timely, often under pressure Excellent knowledge of management methods and techniques Proficient in IT packages (Microsoft 365, Excel is essential) Working knowledge of customer service software, customer portal management systems, databases and tool Knowledge of planning and scheduling Experience in providing customer service support What we offer Competitive salary Discounted travel to work schemes - Tram2work and Robin Hood tram and bus scheme Great public transport location Employee recognition scheme Paid refer a friend bonus up to £1000 Development and progression opportunities The chance to be part of a reputable company in the fire and security industry Does this sound like you? Then we would love to hear from you, send us your CV using the link below. Excited about the role, but your past experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.
£60,000 per annum Full-time St Teresa's, Penzance "Its about leading by example supporting my team so they can give the very best care every single day." Thats how one of our Registered Managers describes their role. If youre a confident, compassionate leader whos ready to inspire others and make a real difference, wed love to hear from you click apply for full job details
Feb 21, 2026
Full time
£60,000 per annum Full-time St Teresa's, Penzance "Its about leading by example supporting my team so they can give the very best care every single day." Thats how one of our Registered Managers describes their role. If youre a confident, compassionate leader whos ready to inspire others and make a real difference, wed love to hear from you click apply for full job details
HAMILTON ROWE RECRUITMENT SERVICES LTD
City, London
Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service
Feb 21, 2026
Full time
Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service
We're looking for an experienced Service Transition Manager to lead the successful introduction of new and changed IT services into operational support. You'll ensure every stage of the service lifecycle is considered-from project approval through to deployment and early-life support. Key Responsibilities Own and manage end-to-end service transition for multiple projects click apply for full job details
Feb 21, 2026
Contractor
We're looking for an experienced Service Transition Manager to lead the successful introduction of new and changed IT services into operational support. You'll ensure every stage of the service lifecycle is considered-from project approval through to deployment and early-life support. Key Responsibilities Own and manage end-to-end service transition for multiple projects click apply for full job details
Full time, 35 hours £34,730 per annum Fixed Term Contract Quantock House, Weston-Super-Mare Not required to take on registration with CQC for the temporary position. To cover maternity leave for 6 to 9 months "Its about leading by example supporting my team so they can give the very best care every single day click apply for full job details
Feb 21, 2026
Contractor
Full time, 35 hours £34,730 per annum Fixed Term Contract Quantock House, Weston-Super-Mare Not required to take on registration with CQC for the temporary position. To cover maternity leave for 6 to 9 months "Its about leading by example supporting my team so they can give the very best care every single day click apply for full job details
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00 click apply for full job details
Feb 21, 2026
Full time
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00 click apply for full job details
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Feb 21, 2026
Full time
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Client Manager Stevenage, Hertfordshire - office based Pay: £45,000.00-£55,000.00 per year + Benefits Full-time, Permanent The Role We are looking for an experienced Client Manager to join our growing accountancy practice in Stevenage, Hertfordshire. This is a key role where youll manage your own portfolio of SME clients, oversee the delivery of high-quality accounting and advisory services, and play a click apply for full job details
Feb 21, 2026
Full time
Client Manager Stevenage, Hertfordshire - office based Pay: £45,000.00-£55,000.00 per year + Benefits Full-time, Permanent The Role We are looking for an experienced Client Manager to join our growing accountancy practice in Stevenage, Hertfordshire. This is a key role where youll manage your own portfolio of SME clients, oversee the delivery of high-quality accounting and advisory services, and play a click apply for full job details
Role: -Customer Support & Sales Coordinator (Temporary) Type: -Temporary (potential to go temp to perm) Location: -Flintshire- full time onsite Hourly Rate: -£12.60 per hour Hours: -Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required. This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation Key Responsibilities Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support Assist with preparing and following up on quotations, ensuring customers receive clear and timely information Support customers by explaining available options, with guidance and input from internal technical specialists when needed Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided Review and assist with processing proforma invoices prior to issue Work collaboratively with colleagues, following established processes while adapting to a busy working environment Provide general administrative and ad hoc support to the team as required The Person Experience in sales/quotations- essential An interest in science, laboratory services, or technical environments is highly desirable A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential Comfortable using Microsoft 365 or similar software, or willing to learn A positive, reliable team player with good communication skills Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. JBRP1_UKTJ
Feb 21, 2026
Full time
Role: -Customer Support & Sales Coordinator (Temporary) Type: -Temporary (potential to go temp to perm) Location: -Flintshire- full time onsite Hourly Rate: -£12.60 per hour Hours: -Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required. This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation Key Responsibilities Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support Assist with preparing and following up on quotations, ensuring customers receive clear and timely information Support customers by explaining available options, with guidance and input from internal technical specialists when needed Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided Review and assist with processing proforma invoices prior to issue Work collaboratively with colleagues, following established processes while adapting to a busy working environment Provide general administrative and ad hoc support to the team as required The Person Experience in sales/quotations- essential An interest in science, laboratory services, or technical environments is highly desirable A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential Comfortable using Microsoft 365 or similar software, or willing to learn A positive, reliable team player with good communication skills Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. JBRP1_UKTJ
Due to internal promotion, our client in Quedgeley (Gloucester) is seeking a Order Processing Team Leader to join their friendly and growing team in this newly created permanent, full time role. You will be a hands on manager responsible for three (already very settled) customer service staff. This is a role for someone who leads by example and is happy to roll up their sleeves and muck in with the day to day operations and enquiries, ensuring a quality, efficient service is provided to the business customers to maintain their strong industry reputation. Customers place production orders via the company website, email, and phone, so you must be confident communicating across all channels and happy to pick up the phone to resolve queries promptly and professionally. This is a business that will recognise your skills and look to maximise your potential within the business to enable you to grow with the company. Hours: Monday Friday, 8am - 5pm (fully office based) Salary: £40,000 - £45,000 per annum. Benefits including free parking. Key Responsibilities Lead and support a team of three Customer Service Representatives. Oversee daily customer service operations. Monitor KPIs and report on team performance. Ensure accurate and timely order processing (phone, email, website, WhatsApp). Act as escalation point for queries and complaints. Maintain and improve customer service procedures. Liaise with internal teams to resolve issues quickly. Maintain accurate CRM and customer records. Identify and implement service improvements. Deliver consistently high standards of customer care. Key Attributes Previous managerial/supervisory/team lead experience. Reactive and able to manage changing priorities. Willingness to muck in.
Feb 21, 2026
Full time
Due to internal promotion, our client in Quedgeley (Gloucester) is seeking a Order Processing Team Leader to join their friendly and growing team in this newly created permanent, full time role. You will be a hands on manager responsible for three (already very settled) customer service staff. This is a role for someone who leads by example and is happy to roll up their sleeves and muck in with the day to day operations and enquiries, ensuring a quality, efficient service is provided to the business customers to maintain their strong industry reputation. Customers place production orders via the company website, email, and phone, so you must be confident communicating across all channels and happy to pick up the phone to resolve queries promptly and professionally. This is a business that will recognise your skills and look to maximise your potential within the business to enable you to grow with the company. Hours: Monday Friday, 8am - 5pm (fully office based) Salary: £40,000 - £45,000 per annum. Benefits including free parking. Key Responsibilities Lead and support a team of three Customer Service Representatives. Oversee daily customer service operations. Monitor KPIs and report on team performance. Ensure accurate and timely order processing (phone, email, website, WhatsApp). Act as escalation point for queries and complaints. Maintain and improve customer service procedures. Liaise with internal teams to resolve issues quickly. Maintain accurate CRM and customer records. Identify and implement service improvements. Deliver consistently high standards of customer care. Key Attributes Previous managerial/supervisory/team lead experience. Reactive and able to manage changing priorities. Willingness to muck in.
Join a growing telecoms and IT business as a Customer Support Co-Ordinator in Telford. Enjoy Monday-Friday hours, competitive salary, career progression and a customer-first culture. Customer Support Coordinator Telford - Office based Full time, permanent, 37.5 hours per week (Monday - Friday) £24,000 - £26,000 per annum DOE Please Note: Applicants must be authorised to work in the UK Enconvo is a lea click apply for full job details
Feb 21, 2026
Full time
Join a growing telecoms and IT business as a Customer Support Co-Ordinator in Telford. Enjoy Monday-Friday hours, competitive salary, career progression and a customer-first culture. Customer Support Coordinator Telford - Office based Full time, permanent, 37.5 hours per week (Monday - Friday) £24,000 - £26,000 per annum DOE Please Note: Applicants must be authorised to work in the UK Enconvo is a lea click apply for full job details