1541 Call Centre / CustomerService jobs

Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Where: Two locations availble: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 onwards What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Workshop Controller Senior Service Advisor Abingdon Hours:Monday - Friday, 1 in 3 Saturday mornings Salary: Up to £32,000 + bonus OTE 39k+ (Uncapped) Ref: 29477 We have a new job vacancy available for a Workshop Controller / Senior Service Advisor in Abingdon, Oxfordshire click apply for full job details

Customer Relationship Manager - Care Home Hours:40 hours per week Salary: £40000 per year plus uncapped commission Location: Rayleigh, Essex, SS6 9XH Are you a target-driven sales professional with a passion for high-end service? Join a prestigious, industry-leading care home team to drive occupancy and build lasting community connections click apply for full job details

Oakley Recruitment is working in partnership with an expanding organisation based in Bromsgrove . This is an excellent opportunity to join the team as a Client Services Executive on a full-time permanent basis Culture and Environment Our client fosters a dynamic and professional culture that is both welcoming and empowering click apply for full job details

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

About the Role Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 40.6 weeks per year Could you bring your spark to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Chartwells and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety-first mind set Have experience within a similar catering-related role, but this isn't essential. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Looking for a job that truly makes a difference? Join our team and provide essential transport for children and vulnerable adults, ensuring they get to school and care centers safely and comfortably. Great opportunity to work as a Driver in Braintree . A £500 joining bonus will be offered to any candidate with a current Uttlesford Private Hire Licence! The rate of pay is £12.21 per hour . This is a part-time role working 10 hours per week , Monday to Friday , with availability between: - 6.30am - 10.00am - 2.30pm - 5.00pm Your Time at Work As a Driver, you'll be driving children and adults with special needs to and from school. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip. Our Perfect Worker - Our perfect Driver will be a hardworking individual with the ability to show commitment and care to individuals or small groups. - You will have excellent communication skills and be able to work alongside a passenger assistant member. - You will have a caring and calming nature. - Be willing to have an enhanced DBS and medical check completed. - You must hold a full valid driving licence for a minimum of 3 years; successful applicants will have a DVLA check as part of the application process. Key Information and Benefits - Earn £12.21 per hour - Part-time - £500 joining bonus to any candidate with a current Uttlesford Private Hire Licence - Temp to perm opportunity - Full training provided Job Ref: 1KINS About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

An exciting opportunity has arisen for a Student Support Advisor to join our team. Based at our new Milton Keynes office, you will be responsible for providing excellent sales/customer support throughout the entire customer journey from prospect, lead, conversion, payment and enrolment of our online courses. The working hours are 05:00 - 13:00 Monday, Tuesday, Thursday and 09:00 - 17:00 Saturday and Sunday, with every Wednesday and Friday off. This crucial role will co-ordinate between potential students and the university, ensuring a smooth, first-class journey from enquiry to enrolment. Being adept at building rapport with potential students and internal stakeholders will be essential to the fulfilment of the role. You will be responsible for tracking, driving and managing leads generated through various marketing and social media channels and converting leads into enrolled earners, while maintaining customer contact lists, updating details and the nature of interactions within the GrowCo Enquiry Management System (CRM). Student Support Advisors will need to understand the University's full product and service offer and operate with a high degree of accuracy while informing enquirers about course choices, run times, payments methods and sources of support, to ultimately to lead to a sale. Our Successful Candidate A result's focused, target driven individual with a proven record of accomplishment in sales with experience of selling online products or services, ideally educational programmes. You will have experience working in a similar target based commercial/educational sales role achieving ambitious performance targets selling high value and complex services to a variety of customers. A track record of successfully meeting sales quotas, preferably over the phone or via social media channels. High level of proficiency in the use of CRM systems and related software, telephone systems and social messaging platforms. Outstanding persuasion and influencing skills (including oral, written and presentation skills) with the ability to build strong relationships with key stake holders, influence, and debate at senior levels, to get the right result. At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours. Previously registered with us? We'd love to hear from you-please feel free to get in touch directly about this opportunity

ARE YOU READY TO SECURE THE SKIES? JOIN THE TEAM AT HEATHROW AIRPORT! Are you looking for a high-energy career in one of the most exciting environments in the world? We are looking for sharp, reliable, and professional Security Officers to step up and protect Heathrow Airport! If you want a job where no two days are the same and you play a vital role in global safety, we want to hear from you right now! We are a leading recruitment agency looking for dedicated staff to support our clients. We need people who are ready to work hard and keep the aviation industry moving safely. Available Roles X-Ray scanner operative X-Ray Screeners: Operating X-ray scanning equipment Screening food, supplies, and equipment before loading onto trolleys. Ensuring all items meet security and safety standards. Flight Checker Checking food and equipment trolleys prior to dispatch Verifying contents against documentation Ensuring trolleys are secure and compliant General Security Agent Carrying out general security duties across the site Monitoring access points and maintaining a safe environment Monitoring vehicle movement and access Ensuring site security and reporting and issues Conducting staff searches in line with company and security procedures Maintaining professionalism and confidentiality at all times Supporting security operation within the organisation and warehouse Assisting with additional duties as required Strict Entry Requirements Working at Heathrow is a big responsibility. To be considered, you must meet these standards: 5-Year Activity History: You must provide a full, clean history for the last five years (work, school, or gaps). We check every single date. DBS & Criminal Record Check: You must pass a clean criminal record check. Full Vetting: You must be willing to go through a deep background check to get your airside pass. No Students: We are only looking for full-time, permanent staff. This is not a summer job or a student role. Job Details Hours: Full-time hours are available. As an agency, our shifts depend on client volume and airport demand. Pay: Competitive rates to be discussed at the interview based on your role and experience. Training: We provide full training on all security equipment and protocols. Apply Today! If you are a professional who can handle a fast-paced environment, send us your CV today. Don't miss your chance to work at the UK's premier airport!

Part Time Evening & Weekends Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Part Time - 15 hours per week (Monday to Friday 4pm-7pm & occasional Saturdays) Permanent Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple exciting opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Part Time basis to cover Monday to Friday 4pm-7pm (plus occasional Saturdays). This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: 15 hours per week to cover 4pm - 7pm Monday to Friday & occasional Saturdays Please only apply if you can commit to these hours. Contract Type: Permanent, Part time Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across diverse client projects. Working closely with people sits at the heart of everything you do. Act as the primary point of contact and trusted advisor for client accounts Deliver projects from start to finish, ensuring every detail meets exacting standards Build strong, lasting relationships that turn clients into advocates Coordinate mail, document and print solutions with your keen eye for perfection What we are looking for You'll bring proven experience in account management, customer success or client delivery roles. Print, mail, document or similar industry experience is required. Strong organisational skills and attention to detail are essential. You're someone who won't be satisfied unless everything is perfect. The role details Job title: Client Account Manager Delivery (Non-sales) Location: London, east central. 5 days a week in the office, then hybrid after probation period (2 days a week from home / 3 office) Salary: £35K - £40K Basic + Benefits package Ready to become the trusted advisor clients depend on? If you're passionate about building relationships and delivering exceptional results, this role offers the perfect platform to showcase your expertise. Hit the apply now button or get in touch for more details. We hope to hear from you soon.

Your new company Permanent customer service agents are required by a well-known company based in Trafford Park, leaders in their industry. Your new role You will be taking inbound calls from customers, taking orders and dealing with queries. Ensuring positive relationships with customers are maintained for repeat business and strong feedback Handling any aftersales calls and resolving them at the first point where possible Managing the customer service email inbox Contacting suppliers and building strong relationships to ensure seamless service to the customer Updating the company database and logging communication What you'll need to succeed Previous experience handling phone-based queries Strong customer focus Excellent attention to detail Clear and confident communication What you'll get in return Permanent job 25-26k Monday to Friday, 8:30am till 5pm Hybrid working 3 days on site Modern offices with excellent facilities Competitive benefits package Onsite parking, close to public transport links What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Contact Centre Agent Monday - Friday, Full-Time, 37.5 Hours - Hybrid working scheme available. Salary - 24,570 Stone, Stafford MPJ Recruitment is proud to represent our client, a well-established and family-run Enforcement and Debt Recovery Agency operating across England and Wales. Founded in 1993, the organisation delivers a comprehensive range of services, including the recovery of unpaid invoices and commercial rent arrears, local taxation enforcement, and High Court enforcement. The Role As a Contact Centre Agent, you will play a vital role in supporting customers through positive and solution-focused conversations. You will handle a variety of communication channels while ensuring compliance, professionalism, and a fair approach to debt resolution. Key Responsibilities Manage inbound and outbound customer communications via telephone, live chat, and email Negotiate and agree affordable and sustainable repayment arrangements Follow client instructions and adhere strictly to regulatory and compliance requirements Provide tailored, empathetic solutions to help customers resolve outstanding debts Collaborate with colleagues to share best practice and continuously improve outcomes Maintain accurate and up-to-date customer records across internal systems Contribute positively to helping customers regain and maintain financial stability Benefits Hybrid working model (three days in the office and two days working from home following probation) 25 days annual leave plus bank holidays Comprehensive two-week induction and training programme Flexible shift patterns to support work-life balance Mandatory office closure between Christmas and New Year Company pension scheme Company sick pay scheme Mental health champions and well-being initiatives Free onsite parking Regular social events and casual dress days Interested in finding out more? Click Apply to submit your application.

Logistics Account Manager Temporary to Permanent Salary negotiable dependent on experience Outskirts of Swindon We are currently recruiting for our client who are a logistics company based on the outskirts of Swindon. Responsibilities and Tasks: Day to day responsibility for the management of individual accounts within operational aspects. Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the business Ensure the day to day SLAs of outbound/inbound sectors are monitored and escalated when not going to be met. Monitoring order volumes/flows and receipts daily of their accounts, escalating where required to help various teams plan resources for warehouse needs. Keeping close relations with their CRM and the relevant TL within the warehouse. Correctly invoice for all aspects (apart from hourly charges) of work conducted across accounts on a weekly/monthly basis. Invoice relevant customers in a timely manner in line with expectations set by management. Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs when invoicing. Have the ability to manage a number of accounts and prioritise tasks where needed across said accounts. First line & prompt communication with customers should queries or complaints arise, and escalate internally so Walker internal team are aware of issues. Ensuring costs are being correctly charged in line with customer rates, this can be picking and packing charges/courier charges/storage charges etc, and escalate internally if not correct, and need assisting amending. Attending meetings internally to discuss accounts. Attend meetings on site with clients to discuss their account and offer a day to day perspective. Ensure to escalate and identify rework tasks within the accounts and raising this to the rework manager in order to get this completed in a timely manner. Managing customer expectations to ensure tasks or delays are managed effectively and keeping the customer in close contact and up to date. Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks. Attend team meetings internally where required to ensure you are up to date on the latest Walker information. Maintain and strengthen customer relationships and ensuring all their logistics needs are met. Answer the phone when calls are transferred through via reception, when reception is on leave, answer the phone to outside calls. The ability to hold one on one meetings with customers via Zoom/Teams to build and aid the customer relations. Person Specification Self-motivated, good organisation skills. Reliable. Process driven. Have great customer service skills. Have great communication skills, both internally within the team, and externally client facing. The ability to think of solutions and work arounds. Availability to potentially work weekends when needed for stock takes etc, 4-5 times per year max. Articulate and numerate with good presentation skills. Competent in the use of Windows Office Packages and Logistics Management Systems. Minimum of 1 years experience within the Logistics or similar industry. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.

FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Wigan Hybrid working Salary: Up to 29,000 per annum plus great benefits Ref: 4296GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4296GC The Company: A diversified manufacturer and supplier who combine innovation and sustainability in their business practice Main Duties: Working as part of a dynamic team, you will be the main point of contact for customers and manage the order process from initial enquiry to delivery. The Role: - Handle customer enquiries and complaints gathering necessary information coordinating with internal teams ensuring timely, professional responses. - Build and maintain strong customer relationships (internal and external), acting as a key point of contact for key accounts and Sales Managers. - Manage the full sales-order lifecycle from order entry and quotations to shipment tracking, delivery updates and issue resolution. - Monitor and manage open orders liaising with internal departments - Identify and action any special client shipping requirements - Escalate enquiries as needed to the Team leader - To provide proactive assistance to the team and other departments within the company as needed The Candidate: - Fluent German (written and spoken) - Essential - Experience in a customer service role is preferred - Exceptional organisational skills and attention to detail - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (with experience in SAP an advantage) The salary: up to 29,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Role: Service Desk Operations Manager Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: 44,000 DOE + benefits CCA Recruitment are excited to be recruiting for a Service Desk Operations Manage r to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Service Desk Operations Manager Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Service Desk Operations Manager Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Service Desk Operations Manager role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Mobile Customer Advice Coordinator Fixed Term - up to 6-12 months 37 hours per week West Yorkshire Salary: 29,000 Do you want a role where your work genuinely makes a difference? We're looking for a Mobile Customer Advice Coordinator to join a passionate Advice Team, delivering practical energy-saving support to communities across the North West. You'll work both in the office in Halifax and out in the community via a Mobile Advice Centre van, helping individuals and families reduce their energy bills and access the support available to them. This is a hands-on, people-focused role with real impact. What You'll Be Doing Providing tailored energy efficiency advice at community venues and events Supporting individuals to access grants, funding and additional financial help Completing needs assessments and offering practical, easy-to-follow guidance Managing CRM records, reports and general administration Building relationships with local partners and representing the service in the community Working towards clear KPIs focused on service quality and engagement When events aren't scheduled, you'll support the team with advice calls and admin tasks to keep services running smoothly. What We're Looking For Full Clean UK driving licence and access to your own vehicle Confident communicator with strong customer service skills Customer Service experience- retail, care, hospitality or any face to face customer service Empathetic and professional approach, especially when supporting vulnerable individuals Strong IT skills and ability to learn new systems quickly Comfortable managing priorities and working to targets Experience in energy advice, community support or funding schemes would be beneficial, but is not essential. The Package 5% pension contribution 23 days holiday Childcare vouchers Mileage expenses reimbursed You'll be driving a Mobile Advice Centre van (Peugeot Boxer) as part of the role and travelling across the North West and returning the van to Halifax each day, office based once a week. Please click apply or call Rachel on (phone number removed) for more info. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Outpatient Appointments Administrator Bank/Flexible shifts Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple opportunities for Outpatient Appointments Administrators to join our team on a Bank basis. Whether you're looking to build a career in healthcare or bring your administration and customer service experience into a more meaningful role, this could be the opportunity for you. This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. What you'll be doing As an Outpatient Appointments Administrator, you'll be at the heart of our patient journey. From the very first phone call to confirming admissions, you'll make sure every patient receives clear information and a smooth, supportive experience. Day to day you will: Manage and maintain patient bookings using our computerised system (SAP, RIS) Liaise with insurers, consultants, and clinical teams to ensure everything is in place for treatment Handle calls and enquiries from patients with empathy, accuracy, and professionalism Support with patient admission letters, medical coding queries, and other key documentation Keep electronic and manual records up to date in line with Data Protection and Spire policies What we're looking for You don't need healthcare experience to join us - but you do need: Proven experience in administration and/or customer service Great attention to detail, even under pressure Confident communication skills (written and verbal) Strong IT skills, especially in Microsoft Office A friendly, approachable manner and the ability to build relationships with patients, consultants, and colleagues alike Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Please only apply if you can commit to these hours. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of 50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

If you enjoy leading people, shaping client relationships, and having real influence over how work gets done, this Client Manager role could be the step that changes how you feel about your career. Not only that, this role has a "clear line of sight" towards Director level within the firm. This is a position designed for someone who wants more than a portfolio and deadlines click apply for full job details

Your new company We are seeking a proactive and commercially minded Client Services Manager to lead our client servicing function, optimise internal processes, and support business growth through effective account management and upselling. This role is ideal for someone who thrives in a dynamic environment, combines strong operational oversight with excellent people skills, and can ensure our clie click apply for full job details

Adecco are recruiting for a Customer Service Assistant to join their clients team based in Newbury! Monday-Friday Office based (Newbury) 28,000- 29,000 depending on experience Key Responsibilities Deliver end-to-end customer service, managing customer expectations in a timely and accurate manner. Process B2C orders accurately and ensuring documentation is correctly attached within internal systems. Manage replacements and refunds within ERP and customer portals. Respond to customer enquiries through online portals within agreed SLAs. Maintain stock availability across systems and liaise with Supply Chain teams to replenish stock where required. Process RMA documentation. Complete weekly billing tasks accurately and on time. Work closely with third-party logistics partners to ensure timely deliveries, collect proof of delivery and upload to internal systems within required timeframes. Liaise with Sales teams to confirm pricing and discounts, sharing updates with Operations for system updates. Log, investigate and resolve customer queries and complaints, escalating where necessary and keeping management informed. Maintain accurate and detailed records of customer communications and transactions. Update and maintain customer data across ERP and supporting systems. Support the preparation of daily, weekly and monthly reports as required. Follow company policies, customer service procedures and quality standards. Develop and maintain product knowledge and stay informed of product updates and changes. Requirements Proven experience in a customer service role within an office environment. Intermediate proficiency in Microsoft Excel. Ability to work calm under pressure Personable and customer-focused with a friendly manner. Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details

Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details

JOB DESCRIPTION As our new Cashdesk Manager, you'll play a pivotal role in shaping and influencing ways of working in what is one of Genting's leading venues. If you're motivated by impact, influence, and the opportunity to drive meaningful change, we'd love to hear from you. Applicants must have a minimum of 2 years' experience working in a senior cashdesk position with responsibility of overseein click apply for full job details

Customer Relationship Manager - Care Home Hours:40 hours per week Salary:£42,000 per year plus uncapped commission Location: Tadcaster, North Yorkshire, LS24 9PG Are you a target-driven sales professional with a passion for high-end service? Join a prestigious, industry-leading care home team to drive occupancy and build lasting community connections click apply for full job details

Salary: £38,000 to £40,000 per annum Hours: 38 hours per week, Monday to Friday Excellent benefits: Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, employee wellbeing & assistance program Overview: Our residents are at the heart of everything we do at the Meath Epilepsy Charity with person centred planning we make sure that everyone remains focused on a click apply for full job details

Customer Service Advisor Burton on Trent Office Hours, Monday to Friday (37.5 hours per week) 23,809.50 per annum Permanent Opportunity Company Overview: Due to continued growth and expansion, our prestigious client is currently looking to recruit a Customer Service Advisor to join their growing team on a permanent basis. This is a fantastic opportunity for someone who has a passion for delivering excellent customer service to join a growing team on a permanent basis. Role Overview: The main role and function of the Customer Service Adviser is to support customers with any order-related queries then have whilst working with internal departments to ensure the smooth end of end process of customer orders. Handle inbound customer calls and email enquiries professionally and efficiently from start to finish. Build strong relationships to understand customer needs and assist with any queries they have. Proactively communicate order updates, shipping information, and resolutions to any issues. Upselling additional products and product ranges to customers. Working with internal departments to resolve customer queries. Manage workload effectively to meet business goals and deadlines. Participate in relevant training and development activities. Completing general administrative tasks. Technical Knowledge & Experience: Previous experience working within a similar role or environment is essential. Previous experience within Customer Service is essential. Must be a strong communicator who can quickly and easily build relationships with both internal and external stakeholders. Strong attention to detail skills. Previous CRM experience is desirable. Proficient using MS package, (word, excel, PowerPoint) This role is being advertised by Kenect Recruitment who are acting as an employment agency regarding this vacancy.

Looking for a job that truly makes a difference? Join our team and provide essential transport for children and vulnerable adults, ensuring they get to school and care centers safely and comfortably. Great opportunity to work as a Driver in Saffron Walden . A £500 joining bonus will be offered to any candidate with a current Uttlesford Private Hire Licence! The rate of pay is £12.21 per hour. This is a part-time role working 10 hours per week , Monday to Friday , with availability between: - 6.30am - 10.00am - 2.30pm - 5.00pm Your Time at Work As a Driver, you'll be driving children and adults with special needs to and from school. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip. Our Perfect Worker - Our perfect Driver will be a hardworking individual with the ability to show commitment and care to individuals or small groups. - You will have excellent communication skills and be able to work alongside a passenger assistant member. - You will have a caring and calming nature. - Be willing to have an enhanced DBS and medical check completed. - You must hold a full valid driving license for a minimum of 3 years; successful applicants will have a DVLA check as part of the application process. Key Information and Benefits - Earn £12.21 per hour - Part-time - £500 joining bonus to any candidate with a current Uttlesford Private Hire Licence - Temp to perm opportunity - Full training provided - Attendance bonus - Performance bonus Job Ref: 1KINS About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimizing escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations. Why Join Us? Career Development: We believe in investing in our employees. Opportunities for growth and development are available as you progress in your career. Supportive Environment: Work in a cheerful yet professional atmosphere where your contributions are valued, and teamwork is encouraged. Ready to Make a Difference? If you're excited about the opportunity to make a positive impact in the lives of customers, we want to hear from you! Apply now and take the first step towards a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Aftersales Manager Location:Bristol Salary: up to £50,000 plus bonus, OTE up to £65,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29986 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in thBristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand click apply for full job details