The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details
Feb 23, 2026
Full time
The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details
Customer Support Specialist 25,000 + Training + Progression + Benefits Chippenham, Wiltshire (Commutable from: Bath, Swindon, Lacock, Calne, Melksham, Trowbridge, Yate, Malmesbury) Do you have Customer Service experience looking to work for a Global leading business offering full technical training alongside clear progression? On offer is the chance to utilise your skillset to help a high successful Engineering business continue to grow whilst receiving great benefits. This multi-million pound manufacturer supply a high-tech Engineering products into a range of settings. Due to recent growth, this is a new position within the business. This is a Monday - Friday full time permanent position based out of this companies modern office facility. You will work with the Technical Support and Sales teams ensuring all external clients are receiving suitable Customer Service. This role would suit an individual who wants to utilise their Customer Service or Technical skills within a stable permanent role. The role: Customer Service for external clients across the UK Data Entry, Logging reports and communication. Monday - Friday 37 hours contracted (8am - 4pm). The person: Interest in Engineering or Manufacturing. Customer Service background. Local to Chippenham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Feb 23, 2026
Full time
Customer Support Specialist 25,000 + Training + Progression + Benefits Chippenham, Wiltshire (Commutable from: Bath, Swindon, Lacock, Calne, Melksham, Trowbridge, Yate, Malmesbury) Do you have Customer Service experience looking to work for a Global leading business offering full technical training alongside clear progression? On offer is the chance to utilise your skillset to help a high successful Engineering business continue to grow whilst receiving great benefits. This multi-million pound manufacturer supply a high-tech Engineering products into a range of settings. Due to recent growth, this is a new position within the business. This is a Monday - Friday full time permanent position based out of this companies modern office facility. You will work with the Technical Support and Sales teams ensuring all external clients are receiving suitable Customer Service. This role would suit an individual who wants to utilise their Customer Service or Technical skills within a stable permanent role. The role: Customer Service for external clients across the UK Data Entry, Logging reports and communication. Monday - Friday 37 hours contracted (8am - 4pm). The person: Interest in Engineering or Manufacturing. Customer Service background. Local to Chippenham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Customer Service and Despatch Coordinator Salary circa £27-30k depending upon experience Steeton, BD20 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team click apply for full job details
Feb 23, 2026
Full time
Customer Service and Despatch Coordinator Salary circa £27-30k depending upon experience Steeton, BD20 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team click apply for full job details
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging click apply for full job details
Feb 23, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging click apply for full job details
We have an exciting opportunity for an experienced Service Manager to join our management team at Exeter/Car & Van Store. The Opportunity: In this role, you will play an important role in supporting and motivating a team of Service & Parts Advisors by setting objectives to maximise performance and profitability, in additionto managing a workshopto ensure that workshop efficiency and productivity rat click apply for full job details
Feb 23, 2026
Full time
We have an exciting opportunity for an experienced Service Manager to join our management team at Exeter/Car & Van Store. The Opportunity: In this role, you will play an important role in supporting and motivating a team of Service & Parts Advisors by setting objectives to maximise performance and profitability, in additionto managing a workshopto ensure that workshop efficiency and productivity rat click apply for full job details
Customer Service Coordinator Derby £13.20 per hour Full-Time Monday-Friday 8:00am-5:00pm 1 2-Month Contract Immediate Start Available Are you a confident communicator who thrives in a fast-paced environment? Do you enjoy helping customers and making a real difference to their experience? If so, we'd love to hear from you! We're looking for a proactive and organised individual to join our client's Cust click apply for full job details
Feb 23, 2026
Contractor
Customer Service Coordinator Derby £13.20 per hour Full-Time Monday-Friday 8:00am-5:00pm 1 2-Month Contract Immediate Start Available Are you a confident communicator who thrives in a fast-paced environment? Do you enjoy helping customers and making a real difference to their experience? If so, we'd love to hear from you! We're looking for a proactive and organised individual to join our client's Cust click apply for full job details
Client Relationship Manager (ACCA / ACA / QBE / Practice) Carlisle / Keswick / Penrith £44,000 - £50,000 + 17% Bonus - Package of £52,000 to £58,000 + Progression to Directorship + Training + Pension + Flexible hours Are you an Accountant with practice experience looking for an opportunity with a highly reputable growing business with 8 offices around Cumbria? Would you like the opportunity to work fo click apply for full job details
Feb 23, 2026
Full time
Client Relationship Manager (ACCA / ACA / QBE / Practice) Carlisle / Keswick / Penrith £44,000 - £50,000 + 17% Bonus - Package of £52,000 to £58,000 + Progression to Directorship + Training + Pension + Flexible hours Are you an Accountant with practice experience looking for an opportunity with a highly reputable growing business with 8 offices around Cumbria? Would you like the opportunity to work fo click apply for full job details
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: Client Service Administrator Location: Chichester Contract: Perm About the click apply for full job details
Feb 23, 2026
Full time
Company description: A rewarding place to work. At Rathbones, We invest in everyone's tomorrow that includes our people. We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Job description: Role Title: Client Service Administrator Location: Chichester Contract: Perm About the click apply for full job details
Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales Co-ordinator. £35K-£40K + Benefits The Role: The Aftersales Co-ordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and control after-sales activities click apply for full job details
Feb 23, 2026
Full time
Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales Co-ordinator. £35K-£40K + Benefits The Role: The Aftersales Co-ordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and control after-sales activities click apply for full job details
Willmott Dixon Construction are recruiting for a National Customer Insights Manager to join our Strategic Accounts and Services team. Reporting to the Director, you will manage a team of 2 x Customer Insight Managers and as it's a national role you will need to be prepared to travel regularly throughout England and Wales. You will manage customer insights for our Southern regional office and regularly attend team meetings in the Midlands region. Willmott Dixon offer hybrid working and you will control your own diary and be supported to work from home 1 to 2 days per week with 3 days in the office or meeting customers. We are looking to enhance our approach and improve our service offering and strategy through a thorough understanding of our customer needs. This will help us to provide innovative solutions and deliver exceptional customer experience. We are keen to find a candidate who can demonstrate that they really care about service excellence and we are very open to industry backgrounds outside of the construction sector. Key responsibilities and accountabilities for the role: To manage the Customer Insight team - driving up performance standards to increase our repeat work and overall customer satisfaction To ensure you have visibility of all live projects and access to appropriate respondents. To offer all our customers the opportunitiy to share their feedback at reqular touch points throughout the duration of their project and carry out annual interviews with our national frameworks. To remain impartial throughout customer interviews/touch points. To provide key insight and a full transcript to the project lead, to agree an action plan to address the customer's feedback after each interview. To flag projects and areas of concern to LCO boards/framework managers. To work collaboratively with both internal and external teams to maintain and develop online platforms used to report and analyse customer feedback data. To present customer data in a concise way to a variety of stakeholders. To provide our teams with support when arranging workshops, this includes creating agendas and facilitation. Essential and Desirable Criteria Essential Requirements: Genuinely care about service excellence and continuous improvement Enquiring, asks relevant questions Good listener Articulate Empathy Emotional intelligence Interpretation skills Analytical and reasoning Builds rapport and trusted relationships Tenacious, follows things up and sees them though Demonstrate competency of: Delivering change and initiatives, assisting in its implementation in the business Working with others to successfully achieve successful outcomes Having a strong desire for innovation and problem solving Writing and implementing action plans Strong communication skills, written and verbal Relationship and stakeholder management at senior levels across a diverse customer facing business environment Excellent facilitation skills Using business tools and information management systems Desirable requirements: Customer experience or customer service professional membership or CPD Willingness to gain a vocational customer service or equivalent qualification at level 3 or 4 Construction industry sector experience would be beneficial but not essential Account management experience would be beneficial but not essential Additional Information In return: We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Feb 23, 2026
Full time
Willmott Dixon Construction are recruiting for a National Customer Insights Manager to join our Strategic Accounts and Services team. Reporting to the Director, you will manage a team of 2 x Customer Insight Managers and as it's a national role you will need to be prepared to travel regularly throughout England and Wales. You will manage customer insights for our Southern regional office and regularly attend team meetings in the Midlands region. Willmott Dixon offer hybrid working and you will control your own diary and be supported to work from home 1 to 2 days per week with 3 days in the office or meeting customers. We are looking to enhance our approach and improve our service offering and strategy through a thorough understanding of our customer needs. This will help us to provide innovative solutions and deliver exceptional customer experience. We are keen to find a candidate who can demonstrate that they really care about service excellence and we are very open to industry backgrounds outside of the construction sector. Key responsibilities and accountabilities for the role: To manage the Customer Insight team - driving up performance standards to increase our repeat work and overall customer satisfaction To ensure you have visibility of all live projects and access to appropriate respondents. To offer all our customers the opportunitiy to share their feedback at reqular touch points throughout the duration of their project and carry out annual interviews with our national frameworks. To remain impartial throughout customer interviews/touch points. To provide key insight and a full transcript to the project lead, to agree an action plan to address the customer's feedback after each interview. To flag projects and areas of concern to LCO boards/framework managers. To work collaboratively with both internal and external teams to maintain and develop online platforms used to report and analyse customer feedback data. To present customer data in a concise way to a variety of stakeholders. To provide our teams with support when arranging workshops, this includes creating agendas and facilitation. Essential and Desirable Criteria Essential Requirements: Genuinely care about service excellence and continuous improvement Enquiring, asks relevant questions Good listener Articulate Empathy Emotional intelligence Interpretation skills Analytical and reasoning Builds rapport and trusted relationships Tenacious, follows things up and sees them though Demonstrate competency of: Delivering change and initiatives, assisting in its implementation in the business Working with others to successfully achieve successful outcomes Having a strong desire for innovation and problem solving Writing and implementing action plans Strong communication skills, written and verbal Relationship and stakeholder management at senior levels across a diverse customer facing business environment Excellent facilitation skills Using business tools and information management systems Desirable requirements: Customer experience or customer service professional membership or CPD Willingness to gain a vocational customer service or equivalent qualification at level 3 or 4 Construction industry sector experience would be beneficial but not essential Account management experience would be beneficial but not essential Additional Information In return: We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT
Feb 23, 2026
Full time
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT
Quantios is a leading provider of software solutions for the trust administration and corporate services industry. With over 30 years of experience, we empower our clients with innovative technology that enhances governance, operations, and investment on a global scale. At Quantios, we are committed to fostering a diverse and inclusive workplace where creativity, learning, and collaboration drive success. As a Customer Success Manager, you will leverage your interpersonal skills along with strong industry and product knowledge to ensure our customers consistently receive high levels of service delivery, derive maximum value from our Quantios product(s), and ultimately become advocates for both our solutions and our company. You will work closely with customers to identify their business challenges and align their needs to Quantios solutions. In addition, you will be responsible for building and strengthening senior relationships within customer organizations while identifying and addressing any gaps in our customer relationship map. Job Responsibilities: Manage and own customer relationships throughout their lifecycle. Act as the main liaison between customers and internal teams to ensure excellent service delivery. Engage directly with customer stakeholders, from operations to senior management. Maintain accurate records of interactions, contracts, and customer data in CRM (HubSpot). Coordinate with support teams to resolve issues within SLA and manage escalations. Conduct service reviews, quarterly business reviews (QBRs), and prepare customer-facing materials. Monitor customer health, identify risks/opportunities, and propose solutions. Promote product adoption, upselling, and cross-selling opportunities. Support commercial activities such as renewals, license upgrades, and professional services. Contribute to the continuous improvement of customer success processes. Job Requirements: Minimum 3 years' experience as a Customer Success Manager, Service Manager, Technical Account Manager or Relationship Manager Customer-focused mindset with a commitment to service excellence - empathetic and ability to act as the voice of the customer within Quantios Customer facing with excellent verbal and written communication & presentation skills Strong relationship management skills, able to build and expand strong long-term relationships across all levels (end user up to C-level) Highly collaborative and able to "get things done" within Quantios Natural ability to take ownership and act in a way that is both pro-active and when required highly responsive Analytical mindset with the ability to interpret customer data and translate it into actionable insights Ability to manage multiple priorities in a fast-paced environment Prior experience working in a Financial Services B2B SaaS environment a distinct advantage Familiarity of the Trust and Corporate Services industry an advantage but not required. Experience in a SaaS software environment, with a level of technical understanding combined with an aptitude and willingness to learn. Prior experience within a commercial role advantageous - support in this area can be provided, but the role will include reviewing contracts, developing and presenting commercial proposals, etc. Occasional travel to customer sites and other Quantios office locations will be required.
Feb 23, 2026
Full time
Quantios is a leading provider of software solutions for the trust administration and corporate services industry. With over 30 years of experience, we empower our clients with innovative technology that enhances governance, operations, and investment on a global scale. At Quantios, we are committed to fostering a diverse and inclusive workplace where creativity, learning, and collaboration drive success. As a Customer Success Manager, you will leverage your interpersonal skills along with strong industry and product knowledge to ensure our customers consistently receive high levels of service delivery, derive maximum value from our Quantios product(s), and ultimately become advocates for both our solutions and our company. You will work closely with customers to identify their business challenges and align their needs to Quantios solutions. In addition, you will be responsible for building and strengthening senior relationships within customer organizations while identifying and addressing any gaps in our customer relationship map. Job Responsibilities: Manage and own customer relationships throughout their lifecycle. Act as the main liaison between customers and internal teams to ensure excellent service delivery. Engage directly with customer stakeholders, from operations to senior management. Maintain accurate records of interactions, contracts, and customer data in CRM (HubSpot). Coordinate with support teams to resolve issues within SLA and manage escalations. Conduct service reviews, quarterly business reviews (QBRs), and prepare customer-facing materials. Monitor customer health, identify risks/opportunities, and propose solutions. Promote product adoption, upselling, and cross-selling opportunities. Support commercial activities such as renewals, license upgrades, and professional services. Contribute to the continuous improvement of customer success processes. Job Requirements: Minimum 3 years' experience as a Customer Success Manager, Service Manager, Technical Account Manager or Relationship Manager Customer-focused mindset with a commitment to service excellence - empathetic and ability to act as the voice of the customer within Quantios Customer facing with excellent verbal and written communication & presentation skills Strong relationship management skills, able to build and expand strong long-term relationships across all levels (end user up to C-level) Highly collaborative and able to "get things done" within Quantios Natural ability to take ownership and act in a way that is both pro-active and when required highly responsive Analytical mindset with the ability to interpret customer data and translate it into actionable insights Ability to manage multiple priorities in a fast-paced environment Prior experience working in a Financial Services B2B SaaS environment a distinct advantage Familiarity of the Trust and Corporate Services industry an advantage but not required. Experience in a SaaS software environment, with a level of technical understanding combined with an aptitude and willingness to learn. Prior experience within a commercial role advantageous - support in this area can be provided, but the role will include reviewing contracts, developing and presenting commercial proposals, etc. Occasional travel to customer sites and other Quantios office locations will be required.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Closing date: 23-02-2026 Customer Team Member Location: Hillside , Brae, ZE2 9QG Pay: £12.60 per hour Contract: 16 - 39 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Duties include working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 23, 2026
Full time
Closing date: 23-02-2026 Customer Team Member Location: Hillside , Brae, ZE2 9QG Pay: £12.60 per hour Contract: 16 - 39 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Duties include working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate click apply for full job details
Feb 23, 2026
Seasonal
Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate click apply for full job details
Language Matters Recruitment Consultants Ltd
City, London
A remarkable organisation that aims to secure a sustainable environment on a global level is looking for a skilled German speaking Regulatory Administrator and Client Support Officer. This is a permanent contract to start ASAP, working 35 hours per week on a hybrid scheme, from the office in central London 50% of the time and from home 50%. Your responsibilities will include: Being the main point of contact for clients and stakeholders, ensuring smooth communication at all times Ensuring all product materials are accurate and are documented efficiently and correctly on the database Maintaining and updating all project files and project documents About you: In order to succeed in this role as, you will need a solid background in client communication, problem solving, and administrative support, ideally within an NGO or international institution. You will be self-motivated, dynamic and will be able to take initiative in order to achieve the desired results in this rewarding role. You will be required to be fluent in both German and English, as you will be interacting with clients in the Latin America region. This vacancy would be suitable for a professional and dedicated German speaker who is seeking to develop within a respected organisation where you can really add value to your role as well as make a difference to the environment. Profile: Required to be fluent in German, written and spoken Additional fluency in English, both written and spoken Previous experience in client facing roles, customer support or customer service within a large/international institution, governmental, regulatory or otherwise Previous skills in organisation, administration, project coordination or data entry are essential Exceptional IT skills, especially in Microsoft programs (Excel, PowerPoint, Outlook) and Adobe Demonstrable skills in client-focused, but administrative and process-driven roles Able to work well in a fast-paced environment as well as independently High levels of accuracy To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.
Feb 23, 2026
Full time
A remarkable organisation that aims to secure a sustainable environment on a global level is looking for a skilled German speaking Regulatory Administrator and Client Support Officer. This is a permanent contract to start ASAP, working 35 hours per week on a hybrid scheme, from the office in central London 50% of the time and from home 50%. Your responsibilities will include: Being the main point of contact for clients and stakeholders, ensuring smooth communication at all times Ensuring all product materials are accurate and are documented efficiently and correctly on the database Maintaining and updating all project files and project documents About you: In order to succeed in this role as, you will need a solid background in client communication, problem solving, and administrative support, ideally within an NGO or international institution. You will be self-motivated, dynamic and will be able to take initiative in order to achieve the desired results in this rewarding role. You will be required to be fluent in both German and English, as you will be interacting with clients in the Latin America region. This vacancy would be suitable for a professional and dedicated German speaker who is seeking to develop within a respected organisation where you can really add value to your role as well as make a difference to the environment. Profile: Required to be fluent in German, written and spoken Additional fluency in English, both written and spoken Previous experience in client facing roles, customer support or customer service within a large/international institution, governmental, regulatory or otherwise Previous skills in organisation, administration, project coordination or data entry are essential Exceptional IT skills, especially in Microsoft programs (Excel, PowerPoint, Outlook) and Adobe Demonstrable skills in client-focused, but administrative and process-driven roles Able to work well in a fast-paced environment as well as independently High levels of accuracy To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
We haveanexcellentopportunitywhere you can put your outstanding customer service skillsin toaction. We are looking foraconfidentand experiencedcustomer service hero to join us as?aSenior CustomerService Advisor in our busy Service departmentat ourJLRDealerships inSouthampton. The Opportunity: As aSenior CustomerServiceAdvisoryouwillplay a key role in developing a strong relationship with our custom
Feb 23, 2026
Full time
We haveanexcellentopportunitywhere you can put your outstanding customer service skillsin toaction. We are looking foraconfidentand experiencedcustomer service hero to join us as?aSenior CustomerService Advisor in our busy Service departmentat ourJLRDealerships inSouthampton. The Opportunity: As aSenior CustomerServiceAdvisoryouwillplay a key role in developing a strong relationship with our custom
About us Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu's vision is to empower people through languages. We are the world's largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. About B2B at Busuu Busuu for Business partners with companies across the world to build effective, multilingual teams through scalable language training solutions. Our B2B customers include small, mid-sized enterprises and multinational corporations across industries such as logistics, retail, technology, banking, hospitality, and professional services. We provide AI powered language courses, live lessons, analytics dashboards, and structured onboarding journeys designed to deliver engagement, measurable progress and business outcomes. Customer Success is at the heart of our B2B value proposition - ensuring organisations see sustained adoption, ongoing ROI, and long-term impact. The Italian B2B market is rapidly expanding, and we are strengthening our team to support the growing demand for language learning. What does a Customer Success Manager do at Busuu? As a Customer Success Manager for the Italian market, you drive measurable customer outcomes and commercial success across a portfolio of mid market and enterprise clients. Your core mission is to maximise adoption, engagement and ROI so that customers achieve their business goals and renew their partnership with Busuu. You act as a trusted advisor to your clients by deeply understanding their objectives, guiding them through Busuu's onboarding and enablement frameworks, and identifying opportunities for growth in alignment with their strategic priorities. You collaborate closely with New Business and other internal teams to ensure seamless handovers, surface product feedback, and contribute to overall market excellence. Gross and Net Retention and account growth will be key measures of your success. What will you do at Busuu? Build strong, trusted relationships with mid market and enterprise stakeholders in Italy, becoming a strategic partner in their language learning initiatives. Deliver a smooth onboarding experience and guide customers through Busuu's adoption, engagement, and enablement motions. Monitor customer usage and KPIs through dashboards, sharing insights and best practices that demonstrate ROI and drive business outcomes. Own the renewal process across your portfolio, including surfacing risks early, building renewal plans, and collaborating with Sales on strategy where needed. Identify and qualify upsell and expansion opportunities that align with customer needs and contribute to net revenue retention. Present clear, data driven insights to influence customer decision making and internal learning strategies. Share market and customer feedback with Product, Sales, and Marketing to help shape Busuu's roadmap and commercial positioning. Stay informed on trends in the Italian corporate learning and EdTech landscape to provide relevant, consultative guidance. Generate customer advocates, case studies and success stories that highlight engagement, outcomes, and ROI. Essential Skills & Experience Native level (or equivalent) Italian and fluent English Minimum 2 years of experience in Customer Success, Account Management or similar client facing roles within a SaaS environment Experience managing mid market or enterprise customers, ideally with multi stakeholder relationships Ability to interpret customer data and use insights to demonstrate ROI and influence decision making Strong consultative approach with a customer centric and solutions focused mindset Ability to collaborate effectively with cross functional teams such as Sales and Product Strong organisational skills and the ability to manage multiple accounts and priorities at once Confidence working with CRM systems, dashboards and common SaaS tools Bonus Skills & Experience Experience in EdTech or HR and Learning and Development solutions Additional European languages relevant to our customer base Understanding of the corporate language training landscape Comfortable discussing technical topics related to integrations or platform setup At Busuu we want to ensure that you have access to some great benefits: Our centrally located offices are well equipped with free breakfast, plenty of snacks and fresh fruit You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area Busuu offers a great Private Health Insurance scheme There is a dedicated training budget to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work life balance so we offer flexible working hours and a hybrid model of working We offer enhanced maternity and paternity leave (depending on location) Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What happens next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. CV application review - We will review it as quickly as possible Let's chat - Quick chat with our team about your experience and the role Interview - With the Hiring Manager Case Study - At home case study to show off your skills Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice - and a safe, judgement free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.
Feb 23, 2026
Full time
About us Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu's vision is to empower people through languages. We are the world's largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. About B2B at Busuu Busuu for Business partners with companies across the world to build effective, multilingual teams through scalable language training solutions. Our B2B customers include small, mid-sized enterprises and multinational corporations across industries such as logistics, retail, technology, banking, hospitality, and professional services. We provide AI powered language courses, live lessons, analytics dashboards, and structured onboarding journeys designed to deliver engagement, measurable progress and business outcomes. Customer Success is at the heart of our B2B value proposition - ensuring organisations see sustained adoption, ongoing ROI, and long-term impact. The Italian B2B market is rapidly expanding, and we are strengthening our team to support the growing demand for language learning. What does a Customer Success Manager do at Busuu? As a Customer Success Manager for the Italian market, you drive measurable customer outcomes and commercial success across a portfolio of mid market and enterprise clients. Your core mission is to maximise adoption, engagement and ROI so that customers achieve their business goals and renew their partnership with Busuu. You act as a trusted advisor to your clients by deeply understanding their objectives, guiding them through Busuu's onboarding and enablement frameworks, and identifying opportunities for growth in alignment with their strategic priorities. You collaborate closely with New Business and other internal teams to ensure seamless handovers, surface product feedback, and contribute to overall market excellence. Gross and Net Retention and account growth will be key measures of your success. What will you do at Busuu? Build strong, trusted relationships with mid market and enterprise stakeholders in Italy, becoming a strategic partner in their language learning initiatives. Deliver a smooth onboarding experience and guide customers through Busuu's adoption, engagement, and enablement motions. Monitor customer usage and KPIs through dashboards, sharing insights and best practices that demonstrate ROI and drive business outcomes. Own the renewal process across your portfolio, including surfacing risks early, building renewal plans, and collaborating with Sales on strategy where needed. Identify and qualify upsell and expansion opportunities that align with customer needs and contribute to net revenue retention. Present clear, data driven insights to influence customer decision making and internal learning strategies. Share market and customer feedback with Product, Sales, and Marketing to help shape Busuu's roadmap and commercial positioning. Stay informed on trends in the Italian corporate learning and EdTech landscape to provide relevant, consultative guidance. Generate customer advocates, case studies and success stories that highlight engagement, outcomes, and ROI. Essential Skills & Experience Native level (or equivalent) Italian and fluent English Minimum 2 years of experience in Customer Success, Account Management or similar client facing roles within a SaaS environment Experience managing mid market or enterprise customers, ideally with multi stakeholder relationships Ability to interpret customer data and use insights to demonstrate ROI and influence decision making Strong consultative approach with a customer centric and solutions focused mindset Ability to collaborate effectively with cross functional teams such as Sales and Product Strong organisational skills and the ability to manage multiple accounts and priorities at once Confidence working with CRM systems, dashboards and common SaaS tools Bonus Skills & Experience Experience in EdTech or HR and Learning and Development solutions Additional European languages relevant to our customer base Understanding of the corporate language training landscape Comfortable discussing technical topics related to integrations or platform setup At Busuu we want to ensure that you have access to some great benefits: Our centrally located offices are well equipped with free breakfast, plenty of snacks and fresh fruit You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area Busuu offers a great Private Health Insurance scheme There is a dedicated training budget to ensure our employees can continuously grow and progress in their careers We like to support our teams with their work life balance so we offer flexible working hours and a hybrid model of working We offer enhanced maternity and paternity leave (depending on location) Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events What happens next We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. CV application review - We will review it as quickly as possible Let's chat - Quick chat with our team about your experience and the role Interview - With the Hiring Manager Case Study - At home case study to show off your skills Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice - and a safe, judgement free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 23, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Service Manager Rochdale, Greater Manchester Full Time £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department click apply for full job details
Feb 23, 2026
Full time
Service Manager Rochdale, Greater Manchester Full Time £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department click apply for full job details
We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Dutch and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities
Feb 23, 2026
Full time
We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Dutch and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Who We Are: We have built the new way for energy to be transacted. tem exists to fix a creaking energy market. Today's wholesale system is stacked in favour of the few - a relic of the oil and gas era, riddled with markups and middlemen. We're changing that. Our product, RED , is built on a proprietary pricing engine that bypasses the wholesale market, enabling businesses to buy energy produced by renewable generators directly. That means clear, auditable transactions that ensure affordable bills and fair compensation - giving every business real ownership and control over where their energy comes from. Since launching in 2021, we've saved UK businesses and generators over £25 million, powering a growing network of forward-thinking companies, from Pizza Pilgrims to Silverstone. Backed by top-tier VCs including Atomico and Albion, we're creating a new category in energy - one that's decentralised, direct, and built on trust. At tem, we're rebuilding energy from the ground up-starting with total transparency in how power is bought and sold. Now, we're looking for a Customer Success Manager to help us grow and serve our generator community with empathy, strategy, and operational excellence. You'll be working closely with our Customer Success Lead and CMO, with the chance to shape how we deliver value to one of the most important parts of our ecosystem: our generators. Why this role matters: Our generator community powers everything we do. Your work ensures they feel valued, understood, and set up for success. In this role, you'll define the experience of being a supplier on tem-and help us become the trusted engine powering the world's energy transactions. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key strategic customers, working out their biggest gaps in the customer journey with a plan to solve them, and creating a framework to take us into 2026 growth. Responsibilities Be the primary point of contact and trusted advisor for our generator customers. Build strong, proactive relationships with our UK generators -solving blockers, unlocking opportunities, and driving long-term value. Identify gaps across the customer journey and design scalable, high-impact improvements. Collaborate across Product, Ops, Sales, and Marketing to turn feedback and insight into action-fast. Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Travel to visit key accounts in field and deeply understand the pulse of the community. Help define and measure what great customer experience looks like at tem-today and into 2026. Requirements Must-haves Proven experience in customer success in fast-moving B2B environments; you're building and improving not caretaking. Strong operational mindset with the ability to move seamlessly between strategic thinking and hands on execution. A deep understanding of what exceptional customer experience looks like, and a track record of delivering it consistently. Fluency in CRM tools (e.g. HubSpot) and the ability to translate customer and performance data into clear actions. Excellent communication and listening skills, with the ability to turn customer conversations into meaningful insight. A genuine enthusiasm for people, relationships, and creating greater transparency and trust in the energy sector. Nice-to-haves Experience working with B2B supply side customers, particularly in energy or marketplace businesses. Exposure to early stage or high growth tech startups. A strong desire to challenge the status quo and change how things work, not just how they're supported. Success Measures Achieve and maintain a customer satisfaction (NPS) score of 80+ across the generator community, placing us in the top tier for B2B customer experience. Embed a clear customer success playbook that enables seamless hand offs to Commercial, Operations, and Product, with defined escalation paths, service levels, and minimal manual overlap. Ensure every generator account has a documented and actively maintained account plan, with ongoing monitoring for volume, performance, or revenue risk and clear mitigation actions in place. Benefits & Perks Salary aligned to internal benchmarks and reviewed twice a year. Stock options so everyone has ownership in our mission. 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off. Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. Home working and wellbeing budgets: Up to £1,200 or €1,200 per year for your remote setup. Up to £150 or €150 per month for wellbeing. ️ Interview Process We move fast. Most processes take 2 to 3 weeks from first chat to offer. If you need us to adapt anything, let us know. Intro call with Talent, 30 minutes. Hiring Manager interview, 30 minutes. Skills interview with CS and cross functional partners , 60 minutes, including a take home task. Culture Add interview with leadership stakeholders, 45 minutes. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you're excited about this role but not sure you meet every requirement, we'd still love to hear from you. Your unique perspective could be exactly what we're looking for.
Feb 23, 2026
Full time
Who We Are: We have built the new way for energy to be transacted. tem exists to fix a creaking energy market. Today's wholesale system is stacked in favour of the few - a relic of the oil and gas era, riddled with markups and middlemen. We're changing that. Our product, RED , is built on a proprietary pricing engine that bypasses the wholesale market, enabling businesses to buy energy produced by renewable generators directly. That means clear, auditable transactions that ensure affordable bills and fair compensation - giving every business real ownership and control over where their energy comes from. Since launching in 2021, we've saved UK businesses and generators over £25 million, powering a growing network of forward-thinking companies, from Pizza Pilgrims to Silverstone. Backed by top-tier VCs including Atomico and Albion, we're creating a new category in energy - one that's decentralised, direct, and built on trust. At tem, we're rebuilding energy from the ground up-starting with total transparency in how power is bought and sold. Now, we're looking for a Customer Success Manager to help us grow and serve our generator community with empathy, strategy, and operational excellence. You'll be working closely with our Customer Success Lead and CMO, with the chance to shape how we deliver value to one of the most important parts of our ecosystem: our generators. Why this role matters: Our generator community powers everything we do. Your work ensures they feel valued, understood, and set up for success. In this role, you'll define the experience of being a supplier on tem-and help us become the trusted engine powering the world's energy transactions. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key strategic customers, working out their biggest gaps in the customer journey with a plan to solve them, and creating a framework to take us into 2026 growth. Responsibilities Be the primary point of contact and trusted advisor for our generator customers. Build strong, proactive relationships with our UK generators -solving blockers, unlocking opportunities, and driving long-term value. Identify gaps across the customer journey and design scalable, high-impact improvements. Collaborate across Product, Ops, Sales, and Marketing to turn feedback and insight into action-fast. Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Travel to visit key accounts in field and deeply understand the pulse of the community. Help define and measure what great customer experience looks like at tem-today and into 2026. Requirements Must-haves Proven experience in customer success in fast-moving B2B environments; you're building and improving not caretaking. Strong operational mindset with the ability to move seamlessly between strategic thinking and hands on execution. A deep understanding of what exceptional customer experience looks like, and a track record of delivering it consistently. Fluency in CRM tools (e.g. HubSpot) and the ability to translate customer and performance data into clear actions. Excellent communication and listening skills, with the ability to turn customer conversations into meaningful insight. A genuine enthusiasm for people, relationships, and creating greater transparency and trust in the energy sector. Nice-to-haves Experience working with B2B supply side customers, particularly in energy or marketplace businesses. Exposure to early stage or high growth tech startups. A strong desire to challenge the status quo and change how things work, not just how they're supported. Success Measures Achieve and maintain a customer satisfaction (NPS) score of 80+ across the generator community, placing us in the top tier for B2B customer experience. Embed a clear customer success playbook that enables seamless hand offs to Commercial, Operations, and Product, with defined escalation paths, service levels, and minimal manual overlap. Ensure every generator account has a documented and actively maintained account plan, with ongoing monitoring for volume, performance, or revenue risk and clear mitigation actions in place. Benefits & Perks Salary aligned to internal benchmarks and reviewed twice a year. Stock options so everyone has ownership in our mission. 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off. Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. Home working and wellbeing budgets: Up to £1,200 or €1,200 per year for your remote setup. Up to £150 or €150 per month for wellbeing. ️ Interview Process We move fast. Most processes take 2 to 3 weeks from first chat to offer. If you need us to adapt anything, let us know. Intro call with Talent, 30 minutes. Hiring Manager interview, 30 minutes. Skills interview with CS and cross functional partners , 60 minutes, including a take home task. Culture Add interview with leadership stakeholders, 45 minutes. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you're excited about this role but not sure you meet every requirement, we'd still love to hear from you. Your unique perspective could be exactly what we're looking for.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 23, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Blusource Professional Services Ltd
Norwich, Norfolk
An established and growing accountancy practice in Norwich is looking for an experienced Client Manager to take ownership of a portfolio of owner-managed businesses. This is a hands-on, relationship-led Client Manager role suited to someone who enjoys working closely with clients, providing real insight, and having genuine influence over outcomes not just producing accounts click apply for full job details
Feb 23, 2026
Full time
An established and growing accountancy practice in Norwich is looking for an experienced Client Manager to take ownership of a portfolio of owner-managed businesses. This is a hands-on, relationship-led Client Manager role suited to someone who enjoys working closely with clients, providing real insight, and having genuine influence over outcomes not just producing accounts click apply for full job details
Back Shift Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Back Shift (37.5 hrs/week): Core hours: Monday to Friday 14:15pm - 22:30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Hours above Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 23, 2026
Seasonal
Back Shift Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 9th March Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Back Shift (37.5 hrs/week): Core hours: Monday to Friday 14:15pm - 22:30pm Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Hours above Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access to awiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Full time: Sales Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for our Sales Advisor Apprenticeship. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 23, 2026
Full time
Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 16:45-21:00 OFF OFF What's in it for you • Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
