1303 Call Centre / CustomerService jobs

Salary: £28,000 Location: SuperBike Factory, Donington Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details

We are looking for an experienced Aftersale & Warranty Engineer to join great team in an established family-owned business in Leeds (LS11). Our client is a leading manufacturer and supplier of electrical power distribution equipment and pioneers of super low loss amorphous transformer technology. The Role: The Aftersales & Warranty Engineer is responsible for providing a single, professional point o click apply for full job details

Are you looking for evening weekend work to supplement your studies or other work? Are you highly organised, detail-obsessed and naturally proactive? Do you enjoy spotting patterns in data as much as creating brilliant real-world experiences for people? Were looking for an Operations & Customer Experience Intern to help power the engine behind the UKs fast-growing platform that matches strangers into s click apply for full job details

Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Customer Service Manager - New Build Developer We are working with a high-quality residential developer known for delivering well-designed homes and an exceptional customer experience. Due to continued growth, they are now looking to appoint a Customer Service Manager to lead and develop their customer care function. This is an excellent opportunity for someone currently working within new build customer care who is ready to take the next step into a management position and play a key role in shaping the homeowner journey. The Role As Customer Service Manager, you will be responsible for overseeing the customer care process from completion through to the end of the defects period. You will lead and support the customer care team while working closely with internal departments to ensure homeowners receive a high standard of service. Key Responsibilities Lead and manage the Customer Service / Customer Care team Oversee the post-completion customer journey and defect management process Ensure customer issues are handled efficiently and professionally Liaise with construction, sales and technical teams to resolve queries and defects Monitor customer satisfaction and identify opportunities to improve service delivery Manage subcontractors attending customer homes for remedial works Maintain accurate records and reporting relating to customer care cases Ensure compliance with industry standards and warranty provider requirements About You Previous experience within customer care for a residential developer / house builder Experience as a Senior Customer Care Coordinator, Customer Care Executive, or Assistant Customer Service Manager looking to progress Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple issues and prioritise effectively A proactive approach to delivering high levels of customer satisfaction What's on Offer Opportunity to step into a Customer Service Manager role with real responsibility Join a quality-driven residential developer with strong growth plans Supportive team environment with clear career progression Competitive salary and benefits package If you are looking to take the next step in your customer care career within the house building sector, we would love to hear from you. Apply today or contact us for a confidential discussion. JBRP1_UKTJ

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50.2 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Defence and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety-first mind set Have experience within a similar catering-related role, but this isn't essential. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/2702/(phone number removed)/(phone number removed)/R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Head of Customer Service Permanent Full Time £85,000 + £4,000 Car Allowance Home Based with occasional travel to Northamptonshire We are currently working on behalf of a well-established housing provider to recruit a Head of Customer Service on a permanent basis. Responsibilities of the Head of Customer Service include: Leading customer services, complaints, customer engagement and community investm click apply for full job details

A notable accountancy firm, based within short distance of Newark-on-Trent, Grantham, Lincoln and Retford are seeking to hire a key Accountant job and open to applications anywhere from capable Practice Accountant through to Client Manager. The firm are seeking someone with high attention to detail, hiring anywhere up to a Client Manager level role and potentially a role blending accountancy work click apply for full job details

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, click apply for full job details

Job Title: Automotive Aftersales Consultant Location: Field Based, South-West Region Salary: £35,000 - £38,000 per annum Job type : Full time, Permanent Working Hours: 40 Hours Per Week Application Deadline : 20th March 2026 Do you have a passion for Automotive Aftersales? Do you want to be part of a motivated and enthusiastic team? If yes, then we have the job for you! HR Inspire have a client who is lookin click apply for full job details

Are you passionate about delivering outstanding customer experiences? Do you thrive in dynamic environments where your communication skills shine? Are you ready to join a forward-thinking organisation that values your contributions? We are currently looking for a Customer Service Agent to join our vibrant and busy team in Rainham, Greater London. This exciting opportunity allows you to be a key part of a company that prides itself on quality and service excellence in a thriving industry. Hours of Work: full time As a Customer Service Agent, your role will involve providing exceptional support to our customers by handling inquiries, troubleshooting issues with high-end products, and ensuring each customer interaction is positive and productive. You will be the vital link between the organisation and its clients, supporting sales teams and managing customer relationships efficiently. Customer Service Agent Requirements: Minimum of 2 years proven experience in a contact centre or customer service environment Excellent spoken and written English skills Strong attention to detail and proactive problem-solving abilities Ability to handle multiple priorities whilst working under pressure Experience working within a premium or luxury brand (desired) Customer Service Agent Benefits: Competitive salary packages 33 days holiday including Bank Holidays Employee Assistance Programme and Health & Wellbeing support Annual Incentive Plan to reward your hard work Pension Plan and Life Assurance for your security Meet the Organisation: Who We Are and What We Do Fortune Brands Innovations is a reputable US-based enterprise listed on the New York Stock Exchange, specialising in premium kitchen and bathroom brands. Our British brands under the House of Rohl such as Perrin & Rowe, Shaws, and Victoria + Albert are synonymous with innovation, craftsmanship, and exceptional design. Alongside Aqualisa's innovative digital showering technology, we bring high-quality products to homes worldwide. We take pride in our UK manufacturing sites, extensive showroom in London, and our upcoming state-of-the-art facility at Wolverhampton, which promises exciting growth opportunities. If you think you are the perfect fit for this Customer Service Agent role and want to be part of a passionate team dedicated to excellence, don't wait apply now and start your journey with us!

Customer Success Executive Location: Office-Based - Blackburn, Lancashire Hours: Full Time 9 am to 5.30 pm Salary: £26,000 - £30,000 per annum Our client is a digital marketing agency, helping hundreds of clients over the last two decades. Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market over 25 years later. Their passion is to help clients bu

SF Recruitment have partnered with a growing organisation in Birmingham City Centre who are looking to recruit an Italian Customer Service Advisor on a permanent basis. Working pattern: full time site based Monday to Friday Salary: £28,000-£30,000 We are seeking a professional and customer-focused Italian Customer Service Advisor to join our growing team. The successful candidate will act as the first point of contact for our Italian-speaking customers, delivering exceptional service and ensuring all enquiries are handled efficiently and professionally. This is an excellent opportunity for a motivated individual who enjoys problem-solving, building relationships, and working in a fast-paced environment. Provide outstanding customer support to Italian-speaking clients via phone, email, and live chat Handle enquiries relating to products, orders, deliveries, and after-sales support Resolve customer complaints promptly with empathy and professionalism Accurately update customer records within the CRM system Liaise with internal departments such as logistics, sales, and operations to ensure smooth resolution of issues Identify opportunities to improve the customer experience Maintain strong product knowledge to confidently assist customers Skills & Experience Required Fluent in Italian and English (written and spoken) Previous experience in a customer service or client-facing role preferred Excellent communication and interpersonal skills Strong problem-solving ability with a proactive mindset Good IT skills and familiarity with CRM systems Ability to prioritise workload and work effectively under pressure High attention to detail

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50.2 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Defence and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety-first mind set Have experience within a similar catering-related role, but this isn't essential. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50.2 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Defence and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety-first mind set Have experience within a similar catering-related role, but this isn't essential. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job Title : Junior Sales Representative - Healthcare Location : Remote Based Role with travel required in car. (expenses payable) Pay : 16 - 17 per hour Duration : Temporary ongoing (opportunity for perm) Hours: 8am-4pm, 37.5 hr week. We're looking for a proactive and confident individual, with experience in healthcare (especially in primary care) who is eager to grow within sales and business development. Are you ready to kick-start your career in sales? Join us as a Sales Development Representative and make a real impact. Responsibilities : Your responsibilities will include: Conducting cold calls and following up via email to qualify new opportunities and build a strong sales pipeline. Travelling to GP practises to deliver marketing materials, introduce services, and support engagement-your friendly face will be key Identifying and assessing suitable host sites for new and existing contracts Initiating contact with potential clients and supporting the acquisition of new GP partners Building and nurturing trusted, long-term relationships with clients-this is where your people skills come into play Understanding client needs and proactively identifying additional opportunities within your portfolio Providing excellent customer service and ensuring client expectations are met and exceeded Liaising effectively with internal teams to support seamless service delivery-collaboration is key Recommending improvements to tools, processes, and account management workflows to enhance efficiency About You : You'll thrive in this role if you have: Entry-level experience or a keen interest in sales, business development, or account management. Experience within the healthcare sector-especially Primary Care-is highly desirable. Strong communication skills with excellent interpersonal and relationship-building abilities An organised, proactive, and solutions-focused mindset The ability to work independently, manage your own time, and stay motivated Proficiency in Microsoft Office and confidence in managing client data A full, clean driving licence and access to a car-essential for those GP practise visits! Why Join Us? This temporary position offers a fantastic opportunity to gain valuable experience in the sales and healthcare field while working with a dynamic team. If you're enthusiastic, cheerful, and ready to make a difference, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Accounts Senior or Client Portfolio Manager opportunity on behalf of our client in Oxford. The role will involve working with an impressive client portfolio including SMEs, OMBs & Business Owners, providing accounts, tax and client advisory services click apply for full job details

We are a specialist recruitment business focused exclusively on the meat processing sector across the UK and Ireland. The Butchers Recruiter is part of The Food Recruitment Group, working solely with meat processors and butchery businesses to deliver tailored recruitment solutions built on deep industry knowledge. We are an owner-led, hands-on business that understands the real challenges faced by t click apply for full job details

Customer Service Coordinator required for an immediate temp position. Pay rate per hour will be 14.42 . Working hours will be Monday - Friday, 8.30am - 5.30pm. Duties: Breakdown issues reported into specific housing defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administrative functions as directed by other team members Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressure Benefits: 14.42 per hour Experience required: Customer service experience required Housing, social housing, new build, new homes, developers, residential construction industry experience is desirable Excellent communication skills Reliable, punctual and hardworking Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Join Integrated Air Systems as a Part-Time Spares & After-Sales Administrator. Support global engineering projects, export documentation and customer care in an employee-owned, people-first business. Spares Aftersales Administrator & Export Documentation Coordinator Wilmslow, Cheshire, SK9 3LA - Office based Part-time (with the potential for full-time) Permanent position Competitive salary dependent click apply for full job details

Our clients based close to Portsmouth have an exciting opportunity for Senior Customer Service Manager to join their growing team. The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proactive communication, and data-driven decision-making click apply for full job details

Shape the future of client relationships in print and document solutions Step into a role where you'll become the trusted advisor clients rely on. This isn't about chasing sales targets - it's about delivering excellence and building lasting partnerships that make a real difference. What you'll be doing You'll manage the complete delivery of print, document flow and managed mail solutions across dive click apply for full job details

We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials click apply for full job details

Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service click apply for full job details