1636 Call Centre / CustomerService jobs

A leading pathology provider is seeking an experienced and motivated Senior Laboratory Services Supervisor to join our dynamic team. This role is ideal for someone with a strong scientific background, exceptional communication skills, and proven supervisory experience within a laboratory environment. The role is based in Kings Cross, London About the Role As a Senior Laboratory Customer Services Su click apply for full job details

Consumer Services Coordinator Ashby de la Zouch (Home of Hula Hoops, Space Raiders, popchips and more ) Part-time Monday - Friday PM - 13:00 - 17:00 Maternity cover FTC (12-months) We operate a dynamic working model built on trust, choice and balance click apply for full job details

Service Charge Manager London Bridge £56000 Would you like to join us as a Service Charge Manager? As a Service Charge Manager, you will lead, develop, and manage a team of service charge professionals, driving sector-leading performance whilst ensuring compliance with all legislative and regulatory requirements click apply for full job details

In a Nutshell We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details

We're looking for an experienced Service Transition Manager to lead the successful introduction of new and changed IT services into operational support. You'll ensure every stage of the service lifecycle is considered-from project approval through to deployment and early-life support. Key Responsibilities Own and manage end-to-end service transition for multiple projects click apply for full job details

Resident Liaison Officer - Major Works (Social Housing) Programme: Norwich City Council - 10 Year Major Works Partnership Mulalley is delivering a 10-year Major Works Programme for Norwich City Council, encompassing both internal and external refurbishment works across the Council s social housing stock. This is a long-term, resident-facing programme, ideal for those committed to delivering excellent customer service, building trusted resident relationships, and supporting successful project delivery. We are now recruiting Resident Liaison Officers to be an essential part of our team in Norwich. The role You will be responsible and required to: Act as the first point of contact for residents, providing clear, timely information and support Issue resident notification letters and reports containing relevant project information Develop and maintain effective working relationships with residents, contractors, clients, and site staff Ensure residents homes are treated with respect at all times Immediately inform management of any Health and Safety issues Investigate, record, and resolve resident complaints in accordance with company procedures This is a delivery-critical role, requiring a proactive, hands-on approach. What we re looking for Proven experience of customer service Organised, able to prioritise and decisive under pressure Excellent written and verbal communication Ability to effectively liaise with residents by letter, telephone, email, text, whatsapp and face to face in their homes Essential requirements Customer Service or Care Sector Full Driving License and use of vehicle Desirable requirements Proven previous experience in a Resident Liaison Officer (RLO) role Based locally in or around Norwich Why Mulalley Long-term, secure programme with a local authority client Continuous training and development A business that values capability, accountability, and delivery Closing date for applications: Friday 20 February

Are you a tech-savvy problem solver who thrives on delivering world-class service? Do you want to join a company that is not just "well-known" but genuinely respected as a leader in its field? Our client, a highly regarded and long-established software platform based in Stoke-on-Trent, is looking for a Software Customer Support Specialist to join their growing team. This isn't just a "helpdesk" ro

Service Centre Manager Roofing & Cladding Job Title: Service Centre Manager Roofing & Cladding Job reference Number: -25293 Industry Sector: General Manager, Depot Manager, Commercial Manager, Divisional Manager, Operations Manager, Roofing Manager, Roofing, Cladding, Roofing Refurbishment, Refurb, Building Envelope, Commercial Roof & Wall Systems, Roofing Contractor Area to be covered click apply for full job details

Customer Service Support Administrator A fantastic opportunity for a customer-focused Customer Service Support Administrator to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment. If youve also worked in the following roles, wed also like to hear from you: Loan Support Officer, Loan Administrator, Fin click apply for full job details

Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details

About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business whi click apply for full job details

Role: Customer Service Executive Location: Mansfield Negotiable dept on exp We're looking for a talented Customer Service Executive to join our busy support team in Mansfield. You'll deliver high-quality technical support to a variety of customers. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of Customer Service Executive First-line support for all clients Answer incoming calls and emails, accurately recording issues within our ticketing system Perform basic diagnostics across multiple internal systems, escalating issues internally where required, adhering to defined processes and policies. Manage and maintain tickets across various workflows, taking ownership of issues, providing regular communication to end users, identifying appropriate solutions, and ensuring all tickets are progressed or resolved within agreed SLAs Engage with 3rd parties where applicable to arrange engineer visits. Generate quotes for replacement hardware where applicable Support with the identification and creation/updating of knowledge articles. Provide feedback for, and contribute to, continuous improvement within the team. The ideal candidate for the role of Customer Service Executive Excellent customer service skills Previous experience within a technical support role preferred but not essential A keen interest in developing skills within IT / Technical industry Good communication skills, both written and verbal Ability to work on their own, as part of a team, and under pressure Good time management and ability to prioritise Initiative to diagnose problems Interested? send your CV to TurnerFox Recruitment or call on (phone number removed)

Telemarketing Executive / Business Development Representative (Emailing, calling, LinkedIn and Telemarketing) Certain Advantage is hiring for a Telemarketing Executive/Business Development Representative for a fantastic client based in Macclesfield.The role is on a temp to permanent basis, with excellent benefits. £12.64 an hour, plus bonus (Up to £400 a month) The Role: Are you confident on the

We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details

If you are reading this and have previously served in the Royal Navy (or worked alongside), read on as this could be the next role for you! I am currently recruiting on behalf of a global powerhouse in Defence for a role that is perfect for either a forces leaver, or someone who has worked in a civilian role alongside the Navy click apply for full job details

Job Title - Front of House/Receptionist Working Hours Full time, Monday to Friday 8:30am to 5:30pm (1 hour lunch break, cover arranged with onsite security) Salary £13.85 per hour Location: High Holborn, London About the Role We are seeking a warm, professional Front of House Receptionist to act as the first point of contact for a modern, multi-tenant office building in High Holborn. This is a hospitality-led front of house role, focused on delivering a welcoming, hotel-style experience for tenants, visitors, and guests. The successful candidate will be confident working independently, highly personable, and committed to maintaining a polished and professional reception environment at all times. Key Responsibilities Providing a friendly, professional meet and greet service for all visitors Managing visitor sign in using an iPad based system and issuing access passes to tenants Supporting tenants with reception and front of house enquiries Handling deliveries, couriers, and incoming post via the loading bay Ensuring the reception area is clean, organised, and welcoming at all times Liaising with the Building Manager regarding building issues (e.g. lifts, leaks) Producing simple weekly reports, including footfall figures and site updates Working independently during periods of lone working Coordinating with on-site security and M&E teams as required Person Specification Essential Friendly, confident, and approachable manner Strong customer service or hospitality mindset Professional yet relaxed communication style chatty but polished Calm, organised, and reliable Able to work independently and take initiative Desirable Previous reception, front-of-house, or hospitality experience Experience working in an office or multi-tenant environment Appearance: Smart business wear (uniform options available) The Environment: 8-floor modern office building Tenants in recruitment, marketing and various sectors Professional workplace culture Site facilities include toilets, drinks station, and shower room Site specific training provided, including fire alarm and evacuation procedures This is a Permanent Position

Role: Telehandler Location: Oxford Contract type: Temporary (Full time) Start date: Friday 13th February Pay rate: £21 p/h Working hours: 9 hours Fawkes & Reece contact: Kira (Londonoffice) - Requirements for the Telehandler: Previous experience in a Telehandler position CPCS Card Must drive What to do next: If you think you would be a good candidate for this Telehandler position or w

Care Service Manager Location: Edinburgh, EH11 4EP Salary: £35,370.20 per annum Contract: Full time, Permanent Hours: 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have the s click apply for full job details

If you have applied for this position in the past 3-months and were unsuccessful, please refrain from reapplying. Working Hours: Monday to Thursday, 8am-5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, we're not just offering a job-we're offering a long-term career development opportunity. About the Role As a Customer Communications Centre Advisor, you'll be the first point of contact for our customers handling queries via phone, email, WhatsApp, and social media. You'll diagnose repairs, review accounts, and signpost services, all while delivering exceptional customer service. You'll be empowered to: Resolve customer queries at first contact Collaborate across departments to find solutions Support new colleagues through buddying and training Continuously develop your skills through training in general and repairs enquiries What You'll Bring We're looking for individuals who are: Excellent communicators with a professional telephone manner Empathetic and customer-focused Proficient with IT, specifically MS Office Able to prioritize and manage time effectively Educated to GCSE level (A-C in English and Maths) Experience in customer service of some description is a must, but this doesn't have to have been in housing or in a directly comparable environment. We value potential and attitude just as much as experience. Why bpha? We live by our values: We take responsibility - doing the right thing, not the easy thing We show empathy - listening and understanding every customer We are better together - collaborating and celebrating diversity We are ambitious - always learning and striving to be the best With structured development pathways and a culture of support, bpha is the perfect place to start and grow your career. Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.

Sales Administrator: We are recruiting for a professional, customer focused Administrator to join a busy sales and support team within a fast paced environment. This role is central to ensuring a smooth end-to-end sales order and logistics process. You will work closely with customers, internal teams, and supply chain to manage orders, co-ordinate the movement of stock, resolve issues, and deliver a consistently high level of service. You will act as a key point of contact for assigned customer accounts, managing orders from receipt through to delivery and ensuring all activity is completed accurately and on time. Key responsibilities of the Sales Administrator, include: Manage inbound and outbound customer communication via phone and email and online customer ordering portals Receive, process and manage sales orders coming in, to ensure delivery deadlines and service levels are met Oversee tasks to include: stock allocation, order fulfillment, and delivery schedules Handle delivery queries and keep all parties updated with any changes, or issues relating to the order / delivery schedules Liaise with internal stakeholders including purchasing, logistics, warehouse, and customer service teams Maintain accurate customer records Skills / Experience - Sales Administrator Strong Customer service, sales order processing, or supply chain experience would be ideal. Strong customer focus with clear, professional communication skills Highly organised with excellent attention to detail Confidence to manage multiple priorities in a fast-paced environment Comfortable working with internal systems and spreadsheets ( Excel) A proactive team player who works well across departments This is an excellent opportunity for someone who enjoys being at the heart of operations, supporting customers, while working closely with internal teams to ensure everything runs smoothly.

A global manufacturer of advanced engineering products & services to the Aerospace, Automotive and High Technology sectors has a new vacancy for a Customer Service Manager to join its European head office and central manufacturing plant. The successful candidate will lead and manage the team while taking a hands-on approach to resolve customer issues, candidates are sought with experience in a B2B customer service leadership position. The Role Manage the day-to-day activities of the Customer Services Team to achieve business objectives. Lead and mentor the team to develop individuals and ensure succession planning. Identify and implement departmental and business continuous improvement. Work cross functionally within the Sales, Commercial and deliver team to drive business performance and improvement. Support the team in customer, business and order book reviews. Communicate with customers to deliver customer satisfaction. Occasional travel to customers and attend trade shows where required and appropriate. Ensure that all departmental reporting requirements are completed in an accurate & timely manner Ensure department procedures are kept up to date and amended in line with any corrective action identified The Person Experience in a Business-to-Business Customer Service Leadership position. Previous experience working in a complex product-based environment, complex manufacturing preferred (aerospace, automotive, defence, high technology, etc). Excellent leadership skills with ability to coach, mentor & influence. Professional approach with the ability to develop effective working relationships. Strong business acumen and manufacturing awareness. Can do attitude, with a determined and positive outlook. Working knowledge of ERP systems.

Workshop Controller Senior Service Advisor Abingdon Hours:Monday - Friday, 1 in 3 Saturday mornings Salary: Up to£32,000 + bonus OTE 39k+ (Uncapped) Ref:29477 We have a new job vacancy available for a Workshop Controller / Senior Service Advisor in Abingdon, Oxfordshire. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity f

Are you highly organised, detail-obsessed and naturally proactive? Do you enjoy spotting patterns in data as much as creating brilliant real-world experiences for people? Were looking for an Operations & Customer Experience Intern to help power the engine behind the UKs fast-growing platform that matches strangers into small-group shared experiences in the real world click apply for full job details

Nursery and Crèche Services Manager - £45,000 per annum - London W10 5XL Contract Type: Permanent Hours: Full Time, 35 hours per week Lead a Team, Shape a Service, and Boost Your Career Imagine leading a passionate team, managing resources that directly impact local families, and having your work recognized in the community click apply for full job details

Customer Success Manager - D365 Sales & Data Quality Solutions Location: Lee on the Solent, Hampshire, UK (Hybrid/Office based) Competitive salary: £32 - £45k depending on experience About DQ Global At DQ Global, we help organisations turn customer data into a strategic growth asset. Our software improves data quality directly inside Microsoft Dynamics 365 Sales, enabling reliable CRM insights, strong click apply for full job details

Aftersales Manager Location:Bristol Salary: up to £50,000 plus bonus, OTE up to £65,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29986 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in thBristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand click apply for full job details

Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details