1319 Call Centre / CustomerService jobs

Residential Security Officer Location: near Ascot, Berkshire Rate of pay: 18 per hour (circa 39k) + overtime opportunities Shift Pattern: 4 on, 4 off. 4 days, 4 off, 4 nights, 4 off (12-hour shifts) Permanent / Full time. Self-employment is not offered. This role presents a great opportunity to join a professional residential security team near Ascot, Berkshire. If you have first class customer service skills with prior security experience this could the role for you. Applicants should hold a SIA license and have their own transport in order to reach the site. There is no accommodation offered with this role. Essential criteria: SIA license holder Have your own transport (unless you live close to the rea and can reliably commute) Well presented with excellent communication skills Happy working a mix of days, nights and weekends on a 4 on, 4 off shift pattern. You must have prior security experience Duties to include: Meeting and greeting visitors to the site in a polite and customer focused manner Manage access control to the site Front of house duties Issuing passes to visitors and staff members Internal and external patrols Operation of CCTV and access control systems Produce accurate and comprehensive incident reports Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Work as part of a customer focused team Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Electronic Security

Customer Service Advisor - Online Civil Money Claims Location: HMCTS Bennett House, Town Road, Hanley, Stoke-on-Trent, Staffordshire, ST1 6AU Working Arrangement: Office-based for approximately 8 weeks, then hybrid (60% office attendance required per week) Hourly Rate: 12.36 per hour, increasing to 13.25 per hour after 12 weeks Hours: 37 hours per week, Monday - Friday, 9:00am - 5:00pm (flexibility required) Contract: Temporary until September 2026 Start Date: Monday 30th March 2026 Minimal holiday can be accommodated within the first 4-6 weeks. About the Role Brook Street, in partnership with HM Courts & Tribunals Service, is offering a fantastic opportunity to join their team as a Customer Service Advisor . This is an excellent opportunity to gain valuable experience within the Public Sector while supporting individuals through important legal processes. As a Customer Advisor, you will act as the first point of contact for service users. You will handle inbound calls, provide clear and accurate guidance on applications and court-related queries, and ensure every caller receives an accessible, inclusive, and supportive service. This is primarily a telephone-based contact centre role , with some administrative responsibilities. You must be comfortable spending the majority of your day on calls and communicating clearly with a wide range of people. Key Responsibilities for Customer Service Advisor Handling inbound calls from members of the public and professional users Providing updates, guidance, and signposting on OCMC applications and court cases Accurately processing and updating high-volume case information Explaining processes clearly so customers understand what to expect Managing queries with empathy, resilience, and professionalism Requirements for Customer Service Advisor Successful candidates will be subject to a basic DBS check A minimum of 3 years' referencing is required How to Apply If this role is of interest to you, please apply online today. Due to a high volume of applications, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Title: Customer Care Coordinator (Freelance) - Housebuilding Location: Warrington Contract Type: Freelance / Self-Employed Industry: Residential Housebuilding / Construction About the Role We are seeking an experienced Customer Care Coordinator to support our customer service operations within a busy residential housebuilding environment click apply for full job details

Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive. Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future ge click apply for full job details

Salary£24,085.80 (FTE £29,103.68) LocationGainsborough, Lincolnshire Do you want to make a positive impact on the lives of older residents? As Older Person Service Manager at Amplius, youll coordinate housing and support services, maintain safe and welcoming schemes, and ensure residents feel secure, supported and satisfied in their homes every day, while upholding the highest standards of wellbeing click apply for full job details

Job Title: Deputy Front of House Manager Location: Knepp Wilding Kitchen, Dial Post, Horsham, RH13 8NQ Salary: £30,000 - £35,000 pa plus tips (approx. £8 -10,000 pa) Job Type: Full Time, Permanent About us: Knepp is a 3,500 acre estate devoted to nature conservation based pioneering rewilding principles click apply for full job details

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support team, you'll act as the first point of contact for customers, delivering knowledgeable guidance and resolving queries with efficiency and care. You'll play an important role in creating positive experiences while ensuring processes are followed accurately and compliantly. Your Responsibilities Respond to customer calls, providing clear information and practical solutions Review and investigate account queries or discrepancies with precision Carry out telephone-based trading instructions in line with company procedures Liaise with internal departments to resolve more complex matters Manage outstanding cases and ensure all actions are completed promptly About You Proven experience supporting customers across multiple channels including phone, email, and live chat Strong communication skills with a friendly, professional manner Naturally helpful with a customer-first approach Confident problem solver who takes responsibility for outcomes Positive attitude with the ambition to develop within financial services What's in It for You Flexible hybrid working pattern (home and office) Comprehensive training and continuous coaching Clear career pathways and long-term opportunities Welcoming, team-oriented culture that recognises success If you're looking for a role where you can make a real difference while growing your career, we'd love to hear from you. Apply today and start your journey in financial services. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy.

Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

We are currently looking for Helpdesk Coordinator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests in the help desk system Prioritise and assign tasks to maintenance engineers or internal teams Coordinate servicing and repairs of coffee machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in a help desk, customer service, or coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks in a fast-paced environment Good IT skills including Microsoft Office Experience in hospitality, retail, or the coffee industry is desirable Salary - £26k-£30k DOE. This is a 100% office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates

Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)

Our Client is looking for an experienced Project Manager to join our Print & Production Services team, delivering high-quality retail display projects across global environments. In this client-facing role, you ll manage projects from brief through to production, delivery, and installation acting as the key link between clients, suppliers, and internal teams. You ll oversee procurement, production, shipping, and billing while ensuring projects run smoothly, on time, and within budget. The ideal candidate has hands-on print management or Point of Sale production experience, strong supplier negotiation skills, and a proven ability to manage multiple fast-paced projects. You ll build trusted client relationships, drive cost efficiencies, and help maximise margins while maintaining exceptional quality and service. Key responsibilities include: Managing end-to-end production of print and retail display projects Liaising with clients, suppliers, and production teams Negotiating costs and improving operational efficiencies Ensuring projects are delivered on time and within budget Maintaining accurate project and procurement records What we re looking for: Experience in print management and/or point of sale production Strong project management and organisational skills Confident client communication and stakeholder management Commercial mindset with a focus on cost control and margins Proficiency in MS Office (especially Excel) and Google Workspace If you thrive in a fast-paced production environment and enjoy delivering standout brand experiences, we d love to arrange for you to meet our Client.

Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.

Customer Service Account Handler Looking for a role where your attention to detail, customer focus, and organisation skills genuinely make a difference? This is an opportunity to join a fast-paced, professional team where quality service, accuracy, and compliance sit at the heart of everything you do. Salary £25,000 £26,000 per annum Hours 37.5 hours per week, Monday to Friday Key Responsibilities Manage customer queries via telephone and email, delivering a high standard of service at all times Process policy mid-term adjustments accurately and in line with internal procedures Handle policy cancellations, ensuring correct notice periods, calculations, and supporting documentation Chase, issue, and process policy documentation within agreed timescales Maintain accurate and up-to-date records across internal systems Liaise with internal teams and external parties to resolve queries efficiently Ensure all activity is compliant with regulatory requirements, data protection, and internal quality standards Escalate complex or non-standard cases when appropriate Skills & Experience Required Previous experience in a customer service or administrative role within the Financial Services or Insurance industry is ESSENTIAL Strong attention to detail and excellent organisational skills Confident and professional telephone manner Excellent verbal and written communication skills Ability to question and clarify information in a professional manner Good IT skills, including email and internet use Ability to manage multiple tasks and work to deadlines This role is ideal for someone who thrives in a regulated environment and takes pride in delivering accurate, customer-focused service. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

We are currently recruiting for a Dutch Customer Service Representative to join a busy Customer Service team. You'll deliver an efficient, proactive, and consistent service, supporting customers from start to finish with expertise and enthusiasm. You'll build strong relationships and ensure seamless communication both internally and externally. As the Dutch Customer Service Representative , you will be responsible for: Act as the first point of contact for customers, providing a welcoming and professional service that reflects positively on the company. Ensure all customer needs are met, fully interpreting instructions and taking ownership of all requests. Accurately process customer orders, ensuring SLAs are met, and up-sell products and services where appropriate. Take responsibility for orders, ensuring completion on-time and in-full, while keeping customers informed of any updates. Build and maintain strong relationships with internal and external stakeholders, communicating effectively about any issues or changes. The successful Dutch Customer Service Representative will have the following related skills / experience: Previous experience of working in a busy customer service role Strong MS office skills Fluent in Dutch and English Excellent interpersonal and communication skills Strong attention to detail Self-motivated, able to work independently and as part of a team Strong customer focus and commercial awareness SAP experience an advantage

To lead a team of back-office functions for the Repairs Team - out of hours enquiries, work in progress, invoicing, officer enquiries, contractor management and chase-ups and complex repair orders. Ensure that repairs jobs are monitored and coordinated and scheduled appropriately to maximise efficient service delivery. Manage the scheduling to ensure this is fully automated while overseeing the manual override function. You will ensure that the correct information and management of contact for our internal/external customers and suppliers are in-line with our policies and procedures. Provide analysis of workflows and demands for service. Monitor performance data and potential risks and action solutions. Ensure administrative support is provided for the efficient running of the repairs service - voids, disrepair, damp and mould, invoicing and other areas. Provide support to the Operations Manager Responsive Repairs. Work in close liaison with the Repairs Front Office Team Leader. Take responsibility for ensuring that processes and systems are kept under review. Support and drive any new system/process changes Support the Housing Service in carrying out customer surveys regarding repairs, complaints and other areas of housing as may be required.

Do you thrive on creating outstanding first impressions? Stop Stop Hang on . Yikes, that was close - we were about to create another boring job advert that reads like a shopping list produced by someone in the company who s utterly bored with their job, underpowered, or just has no idea how to communicate with you Sorry about that Right, let s start again. Forget everything you thought you knew about an accountancy firm. That stuffy old-fashioned way of working has no place over here. We do things differently - probably because we never intended to open a practice. We were successful property investors who were frustrated that the glossy we know best accounting firms actually knew very little about how accounting works in the property investment game. Honestly it was so frustrating - we tried to explain it, but they didn t get it. What we did next After some major blunders, enough was enough. Craig, our Founder and MD, hired his own in-house person, trained them well and suddenly things were working. But guess what? Other property investors friends started to ask us to do their accounts, and then their friends - everyone wanted our help. Before we knew it we had a ton of customers and had become the new go-to for bookkeeping, statutory annual accounts, compliance and tax for entrepreneurial property investors and developers. BTW - just in case you thought we got lucky, our Founder Craig knows his stuff - he s a qualified Chartered Accountant who trained with BDO (the 5th largest accounting firm in the world) before moving to London in 2006 to join Ernst & Young s real estate audit division, working with major clients including the developers of The Shard. He later led the UK accounts team at Drivers Jonas, overseeing the collection of several hundred million pounds annually across commercial properties nationwide. Following its acquisition by Deloitte and a subsequent role at Knight Frank, he left employment to focus full-time on growing his own property portfolio. That was 2017. Today, we are a busy practice with a great team, doing great things for our customers, and we want you to come and join us. Want to be part of a team that hires for personality and potential, and is obsessed with delivering an amazing customer experience? The Role at Glance: Client Services Assistant Reading - Onsite £24,000 - £30,000 DOE Plus Company Pension and Casual Dress Code Hours: Monday to Friday, 9am to 5.30pm. Where we are today Since 2017 the practice has continued to grow organically - through word of mouth and referrals. We don t advertise, our website is basic, and we don t even have a LinkedIn page - not yet anyway. But that doesn t slow us down. Today, we are a growing, tech-forward, paperless practice delivering clear, property-by-property financial insight, not just compliance. We combine a dedicated in-house team with specialist property tax advisors to ensure our clients receive accurate information, proactive guidance, and real peace of mind. We re boutique, focused, and proud of the relationships we build. Why This Role Matters: You will be the first voice, the first impression, and the first step in our clients journey with us. Most of our clients are beginner property investors. They are often nervous, unsure, and stepping into something new. Your role is to guide them confidently through onboarding, helping them feel supported, informed, and reassured from day one. This is not a transactional role. It is relationship-led and detail-driven. You ll ensure every new client experience reflects the high standards we pride ourselves on. What Makes Us Different: • We re not a traditional accounting firm. • We educate our clients, not just file their returns. • We focus on insight and clarity, not just compliance. • We use modern systems and paperless workflows. • We treat every team member as a valued contributor from day one. • We work hard, maintain professional standards, and genuinely enjoy what we do. What You ll Be Doing: • Welcoming and onboarding new clients with warmth and professionalism • Setting up client records accurately within our systems • Coordinating and chasing required documentation and information • Guiding clients through our education process so they understand the basics • Providing clear updates to clients and the accounts team • Supporting the wider team with ad hoc tasks as required • Ensuring a smooth and structured handover to the accountants once setup is complete You ll Be a Great Fit If You: • Communicate clearly, warmly, and professionally (both written and verbal) • Have a natural people-first approach with strong customer service skills • Are exceptionally organised and comfortable juggling multiple client setups • Have high attention to detail and spot the small things others miss • Are looking for a full-time, permanent role where you can grow Why Join Us? • Supportive Team Culture We collaborate, share knowledge, and celebrate wins together • Purpose-Driven Work We are trusted advisors and build meaningful client relationships • Professional but Friendly High standards, upbeat atmosphere • Modern & Tech-Forward Streamlined, paperless workflows • Client-Obsessed We go the extra mile, and our clients notice • Growing Firm Real opportunity to develop your skills and grow with us • Property Specialists Boutique focus serving property investors While we are an accounting firm, at our core we are a people business . We are interested in you , the person and not just a CV or a list of qualifications. If this sounds like you , organised, people-focused, detail-driven, and ready to make a real impact, we would love to hear from you . Apply today and take the first step towards joining a growing specialist firm where your contribution truly matters . Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Sales Designer Outdoor Living Spaces Full-time role (40 hours per week) £40,000 basic salary + Commission + Benefits A consultative, customer-facing role for people who enjoy leading conversations and shaping decisions. We work with homeowners who want to transform how they use their outdoor space. This role suits someone who is confident with people, comfortable taking the lead in a conversation, and enjoys turning ideas into decisions. The role in practice You ll meet customers in their homes, understand how they want to use their space, and guide them towards a well-designed solution. It s structured, consultative, and built around quality conversations. You ll be trusted to: run appointments professionally design a solution that fits the customer s lifestyle present clearly and confidently help customers move forward with certainty Who this tends to suit: People who do well here usually: enjoy being with customers. are comfortable guiding conversations and decisions like autonomy and responsibility prefer clarity over chaos want their results to directly influence their income Backgrounds we often see succeed include home improvement, design-led sales, automotive, kitchens, bathrooms, garden rooms, or any face-to-face consultative environment. The structure Full-time role (40 hours per week) £40,000 basic salary Company car Uncapped commission Realistic on-target earnings around £95,000 Pre-qualified customer appointments Established brand, strong demand, proven process What matters most We care less about buzzwords and more about how you show up with customers. If you re someone who: builds rapport quickly communicates clearly takes responsibility for outcomes and enjoys seeing projects move from idea to reality, this role is worth exploring. Next steps Apply with your CV and a short note about why this type of role suits you. If it looks like a good fit, we ll move quickly and have a proper conversation. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customer Service Coordinator Long-Term Assignment (Up to 2 Years) Hereford £13.07 per hour Monday to Friday RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years . This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development. The Role You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience. Key Responsibilities Manage order fulfilment processes for assigned customers Respond to customer enquiries and provide clear, practical solutions Prepare orders for entry, ensuring accuracy and completeness Confirm pricing and enter approved items onto the system Coordinate with internal departments and external providers to resolve issues Handle sales and quality returns, including replacement orders Communicate updates and order confirmations to customers About You Customer-focused with a proactive, solution-oriented approach Excellent verbal and written communication skills Confident decision-maker in a fast-paced environment Previous customer service experience, ideally in a manufacturing or production setting Proficient with Microsoft Office applications (Outlook, Excel, etc.) This is a long-term role , offering stability for up to 2 years , and is available for immediate start. Please send your CV to (url removed) to apply. COM1

Our client is currently looking for a Customer Care Advisor to join them on a permanent basis. Working from our Leicester office, the Customer Care Advisor will provide high-quality support to customers via phone and email regarding their accounts and enquiries. Following an initial induction and on-the-job training, you will manage customer queries, ensuring issues are resolved efficiently and with a positive outcome. The role requires close collaboration with internal departments to deliver effective end-to-end solutions and maintain excellent customer service standards. Key Responsibilities Deliver exceptional customer service across all interactions Respond to customer enquiries within agreed response times/SLA Manage customer queries across multiple platforms (phone and email) Build strong relationships with customers and internal teams Process customer requests accurately and in a timely manner Identify and create potential sales leads where appropriate Maintain accurate customer records and internal reporting data Ensure correspondence and orders are correctly recorded and filed Liaise with internal departments to resolve customer issues Carry out general administrative and office duties Provide support to the Customer Care team during holiday or sickness absence Undertake additional ad hoc tasks when required Experience Required Previous customer service or customer care experience (preferred) Excellent verbal and written communication skills Confident telephone manner Strong organisational skills with the ability to prioritise and multitask Computer literate with CRM experience (beneficial) Flexible, reliable and motivated approach to work Additional language skills and international experience (desirable) Skills & Attributes Strong customer service focus Excellent communication and organisational skills Attention to detail Positive, proactive and problem-solving attitude Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Desirable: Degree in a relevant field Knowledge of the packaging industry

Sales Administrator (Temporary) Hoddesdon 40 hours per week Monday - Friday 8.30 - 5.00 pm Office-Based Immediate Start Required Hourly rate: Up to £15.00 per hour We are currently seeking a Sales Administrator to join our client on a temporary basis in Hoddesdon. This is a full-time, office-based role supporting the sales and customer service team by managing customer orders and ensuring an excellent customer experience. This is a great opportunity for someone who is highly organised, customer-focused, and able to start immediately. Key Responsibilities Processing customer orders accurately and efficiently Managing order enquiries and providing updates to customers Delivering a high level of customer service via phone and email Liaising with internal teams to ensure orders are fulfilled correctly Handling customer queries and resolving issues promptly Maintaining accurate records and updating internal systems Requirements Previous experience in sales administration, order processing, or customer service Excellent communication and organisational skills Strong attention to detail Ability to work efficiently in a busy office environment Confident using Microsoft Office and internal systems Available to start immediately If you are a proactive and customer-focused administrator looking for an immediate temporary opportunity, we would love to hear from you. Apply now to be considered. If you enjoy owning the end-to-end delivery of trade and wholesale orders and improving operational processes along the way, we'd love to hear from you. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

SF Recruitment are extremely excited to be working with a fresh, forward thinking and innovative business in Derby to recruit for an Account Manager. This role is exclusive with SF, so please apply through us if you are interested. Account Manager Derby Permanent, full time - Office Based Monday to Friday 9-5pm (this may amend over time, so please allow for some flexibility) £30,000 base salary + excellent bonus scheme (OTE £60,000 per year) We are looking for a passionate and motivated individual who is excited about becoming part of a growing business and contributing to its continued success. The company is currently in a fantastic phase of growth, making this a great opportunity for someone who wants to develop their career and be part of an exciting journey as the business continues to expand. This role sits within the healthcare sector, making it an excellent opportunity for someone who has an interest in or enjoys working in this field. Key Responsibilities: -Using the CRM to track and contact existing and warm clients, from a service perspective -Contact customers who have abandoned their orders to understand the reasons why and support them in confidently completing their purchase. -Engage with customers whose subscriptions are nearing expiry, highlighting the benefits of renewing and maintaining their service. -Proactively inform and educate existing customers about upcoming product launches, gathering feedback and identifying potential early adopters. -Guide customers through the sales process for newly launched products, while capturing feedback to help improve the customer experience and product offering. -Subtle upselling, which should become natural once a rapport is built with customers We are looking for: -Strong experience in objection handling and problem solving -A thorough hands on individual -A team player, with excellent communication skills -A candidate who possesses solid customer service and administration skills -IT literate and software capable Is this you? Get in touch!

Job Title: Customer Service / Administrator Salary: Circa £28,000 (depending on experience) Job Type: Permanent, Full-Time Working Hours: Monday Friday (approximately 9:00am 5:00pm, hours to be confirmed) The Opportunity We are currently recruiting for a Customer Service / Administrator to join a well-established and growing transport and logistics business. This is a fantastic opportunity to become part of a close-knit, supportive team within a vibrant and friendly office environment. The company has built a strong reputation within the transport sector and is led by a hands-on and approachable owner who values teamwork, reliability, and maintaining a positive workplace culture. Employees are genuinely valued, and the company prides itself on offering a welcoming and collaborative working atmosphere. Key Responsibilities Handling customer enquiries via phone and email in a professional and timely manner Providing updates on deliveries and resolving customer queries Supporting the wider operations and transport teams with daily administrative tasks Processing bookings, orders, and maintaining accurate records Liaising with drivers, customers, and internal teams to ensure smooth operations Managing documentation and general office administration Ensuring a high standard of customer service is maintained at all times Requirements Previous experience in a customer service or administrative role Experience within a transport, logistics, or distribution environment Strong communication and organisational skills Ability to manage multiple tasks in a fast-paced environment Good attention to detail and problem-solving abilities Confident IT skills including Microsoft Office and internal systems A positive and proactive attitude with the ability to work well within a team What s on Offer Salary circa £28,000 depending on experience Permanent position with a stable and reputable transport business Monday to Friday working pattern Friendly, vibrant office environment Supportive management and positive team culture Opportunity to join a company with strong industry experience If you are an organised and customer-focused professional looking to join a friendly and supportive team within a busy transport environment, we would love to hear from you.

Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.

We are a well established company with 30 years experience who specialise in the design, manufacture and installation of equipment to a range of clients. We employ over 40 people in our Fleet offices and are seeking an individual to assist and cover a maternity leave as a Customer Service and Installations Coordinator. The role would suit candidates with strong customer service experience, ideally gained within a B2B environment, service scheduling, Co-ordinator or similar type of role. However, we can provide full training if you have strong office based customer service skills gained from another type of role. Working Monday to Friday 9am - 4pm, we offer a competitive hourly rate based on experience plus holiday pay and free onsite parking. Reporting to the Operations Supervisor and working in a small team, the role of Customer Service and Installations Coordinator is responsible for customer liaison from the point of order until completion of the project, communicating with the customer, installation dates and ensuring the customer is kept informed as the project proceeds. In addition, they will support the installation supervisors communicating with on-site contractors and installation teams. The key duties of the role are as follows: • Communicate via telephone and email with customers regarding live projects • Assist with the scheduling of work for installation teams • Create installation packs for sending to installation teams • Being the first point of contact for customers with issues or concerns during installations • Support the Contracts Managers with administration tasks To be suitable for the role you will hold the following: • Excellent communication skills with a positive, customer focused attitude • Good administration and organisational skills • Ability to manage one s time effectively and work with minimum supervision • Computer literate Basic Microsoft Packages Word/Excel/Outlook • Experience of working in an office environment and as part of a team With customer satisfaction at the heart of everything we do, with approximately 70% of our revenue coming from returning customers this role requires good organisational skills as well as excellent written and verbal communication skills along with someone who enjoys working in a fast-paced environment, coordinating installations, and providing excellent customer service while working closely with colleagues, customers, and installation teams. In return we can offer a Monday to Friday working pattern working the hours of 9am - 4pm, a friendly team environment, on site parking, weekly pay and a long term temporary maternity cover role starting asap for a well established and reputable company. Please submit your CV asap for immediate consideration.

Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target driven approach, with the ability to interpret performance data and improve team outcomes. Strong customer service background, ideally including call handling experience. Highly organised, able to manage workload, prioritise effectively, and support team development. Ideal Candidate You're a supportive leader, confident communicator and natural problem solver who enjoys helping people and improving customer experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Sales Administrator- Glasgow Immediate start Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength. We're now looking for an Sales Administrator to join the Glasgow office to play a key role in providing excellent customer journey, developing long term customer relationships and driving business growth. It's a supportive, team-focused environment, where new ideas are encouraged. If you're currently in a customer-focused role, you'll receive full training and all the product knowledge you need to succeed in this role. What you'll be doing: Processing orders and following up on quotes with customers, turning them into confirmed sales First point of enquiry for customer enquiries providing guidance on products Provide administrative support to sales Building and maintaining relationships with trade customers Provide administrative assistance to sales representative What we're looking for Experience in customer service, administrative or sales support role Experience of talking to clients over the telephone. A confident communicator who enjoys building relationships Organised and able to manage customer quotes, orders, and enquiries effectively An interest in learning about products and adding value to customers, not just selling on price If you've worked in sales, account management, processing customer orders or customer service and want to build a career in a growing business, we'd love to hear from you. What's in it for you Salary of 26,651 with Bonus scheme paid quarterly Mon to Friday working hours- this role is based in the office 24 days Holidays plus bank holidays Pension scheme Employee benefits platform with shopping discounts and cashback Christmas shutdown Easy location to get to, with lots of available parking.

Customer Service Advisor Part-Time 12-Month Fixed-Term Contract Location: Durham Hourly Rate: 12.60 - 18.90 Key Details: Hours: 37 per week Shifts: 8:00-11:30 AM starts to 17:30-20:00 PM finishes - Part time hours also available. Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries appropriately Collaborating with team members to support overall performance Providing general administrative support Ensuring compliance with internal controls and audit requirements What We're Looking For Candidates from all customer service backgrounds Strong communication and interpersonal skills Proven ability to work effectively in a team or structured environment Good organisational and time management skills Excellent attention to detail and accuracy Commitment to delivering high-quality customer service Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.

Our client, a well-established company in the scientific sector, is looking for a proactive and customer-obsessed Customer Service Executive to join their team. This is a fantastic opportunity for a Customer Service Executive who is someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. The responsibilities of the Customer Service Executive include but are not limited to: Serve as a primary point of contact for customer enquiries and support. Build strong relationships with clients to ensure satisfaction and loyalty. Resolve customer issues efficiently and professionally, escalating when necessary. Collaborate with internal teams to ensure smooth order processing and service delivery. Continuously seek ways to improve customer experience and streamline processes. Skills, Experience & Key Candidate Attributes of the Customer Service Executive: Previous experience in a customer service role. Excellent written and verbal communication skills. A proactive, problem-solving mindset with attention to detail. Comfortable using Microsoft Office and Zendesk (or similar CRM tools). Calm under pressure and able to manage multiple tasks effectively. So, if you are an efficient and proactive Customer Service Executive and you want to make a real difference to a growing company, then apply now.

Are you currently working in a customer facing role such as hospitality/retail or care and looking to transfer your skills into more of an office based role? Would you like to move away from shift patterns and weekend working? Do you want to join a business which will provide the best training and an excellent progression plan? Then this could be the role for you we are looking for a Customer Service Assistant to start asap! Client Details Are you currently working in a customer facing role such as hospitality/retail or care and looking to transfer your skills into more of an office based role? Would you like to move away from shift patterns and weekend working? Do you want to join a business which will provide the best training and an excellent progression plan? Then this could be the role for you we are looking for a Customer Service Assistant to start asap! Description As a Customer Service Assistant you will be at the forefront of the business for existing clients supporting with a range of queries that come into the department. You will be assisting clients over the telephone and email alongside webchat and other platforms ensuring each query is resolved to the highest standard providing an exceptional level of service. The role will be working closely with external third parties supporting with any queries they may have and you will assist other members of the business chasing up documents and details required. Profile Previous customer service background this could be from a variety of sectors! A confident telephone manner with excellent communication Able to work under pressure in a fast paced environment A keen eye for detail with good organisation skills An excellent team player Job Offer Salary of 25000+ monthly bonuses+ reputable business in central Leeds+ no experience required+ full training provided+ excellent progression and development opportunities+ exceptional benefits package+ hybrid working available after training+ no shift patterns or weekends+ superb offices and facilities+ vibrant team and culture+ regular socials and incentives+ immediate interviews being held apply now to avoid disappointment

Technical & Calibration Support Executive Salary £25,000 - £27,000 + Progression & Benefits Bromsgrove Water & Environmental Technology Sector A growing environmental technology company is seeking a Technical & Calibration Support Executive to support the maintenance, calibration, and preparation of specialist monitoring equipment used within the water and environmental sector. This is a hands-on technical role suited to someone who enjoys working with equipment, troubleshooting issues, technically minded, and ensuring products are maintained to a high standard before being deployed to customers. Key Responsibilities Cleaning, testing, and calibrating specialist technical devices and monitoring equipment that has been out with clients. Fault finding, diagnosing issues, and carrying out basic repairs on equipment Dismantling and reassembling devices using appropriate tools and procedures Preparing and configuring products for rental or customer deployment Providing technical support to customers on the setup, operation, and maintenance of equipment Monitoring and responding to technical support emails and enquiries Updating internal systems and records relating to equipment servicing, calibration, and repairs Ensuring all equipment meets quality and operational standards before dispatch Skills & Experience Experience in a technical support, workshop, calibration, or equipment maintenance role Comfortable using hand tools and working with small technical devices or instrumentation Ability to troubleshoot technical faults and perform basic repairs Good organisation and attention to detail, particularly when updating systems and service records Strong communication skills when supporting customers with equipment setup and use Interest in technical equipment, electronics, instrumentation, or environmental technology Desirable Experience working with scientific, monitoring, or environmental equipment Previous exposure to calibration or laboratory environments Basic knowledge of electrical or electronic components TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy Policy. INDWMID

Michael Page have partnered with a reputable manufacturing business in Mirfield to recruit for a Customer Service Representative to join their team asap due to expansion! This would be an excellent opportunity for someone experienced within customer services that are looking to join a business that are experts in their market have an excellent reputation for client care and lots of exciting plans for the year ahead! Client Details Michael Page have partnered with a reputable manufacturing business in Mirfield to recruit for a Customer Service Representative to join their team asap due to expansion! This would be an excellent opportunity for someone experienced within customer services that are looking to join a business that are experts in their market have an excellent reputation for client care and lots of exciting plans for the year ahead! Description As a Customer Service Representative you will be the first point of contact for customers ensuring a seamless order process from start to finish. You will be providing quotations alongside taking orders and processing supporting with a range of queries and liaising with planning, production, warehouse and transport to ensure orders are gone out on time and towards service level agreements. If you have excellent attention to detail and are passionate about helping and supporting customers we would love to hear from you! Profile Previous sales order processing/customer service experience A good eye for detail and regard for accuracy Able to work in a fast paced environment Excellent communication and a confident telephone manner Customer centric A good problem solver An excellent team player Job Offer Salary of up to 30000+ reputable manufacturing organisation in Wakefield+ experts and leaders in their market+ full training provided+ excellent progression+ good benefits package+ easily accessible location in Wakefield+ free parking hybrid working+ no shift patterns or weekends+ great facilities and office environment+ lovely team and culture+ immediate interview

Product & Customer Support Executive Salary 25,000 - 27,000 + Benefits & Progression Bromsgrove Water & Environmental Sector A growing company in the water and environmental technology sector is looking for a Product & Customer Support Executive to join their team in Bromsgrove. This role sits at the intersection of technical products and customer support , supporting clients who use specialist environmental and water monitoring solutions. This role would be suitable for someone with customer support and/or technical experience looking to join a rapidly growing company with exciting plans for the future, and want long-term career stability and growth. Key responsibilities: Provide technical and product support to customers Assist with product queries, troubleshooting, and guidance Work closely with engineering and product teams. I.E Preparing & testing their instrumentation ready for dispatch and client specification. Support customers through installation, setup, and ongoing use Maintain strong customer relationships and service standards Ideal background: Experience in customer support, technical support, or product support Driven individual who wants to join a growing company for the longevity and progress Ability to explain technical products to customers Strong communication and problem-solving skills Interest in environmental technology or water monitoring Experience in Microsoft Excel advantageous TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy Policy. INDWMID

Start Date: 20/04/2026 Salary: £24,570 PA Site: Spectrum House, Central Bristol - this is an onsite role only, no work at home option available? Shifts: 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday) Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of an energetic and compassionate team tha

Start Date: 20/04/2026 Salary: £24,570 PA Site: Spectrum House, Central Bristol - this is an onsite role only, no work at home option available? Shifts: 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday) Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of an energetic and compassionate team tha

Information Assistant Contract : 7 Months Location : London, UK (on-site) Working shifts : Full time (Monday to Friday - 1pm to 9pm) Job Overview We are seeking a proactive and customer-focused Information Assistant to provide first-line support for enquiries, learning spaces, and technology within our flagship library building. This role is central to ensuring a welcoming, well-managed, and supportive learning environment for students, staff, and visitors. Working as part of a collaborative team, the Information Assistant will operate at service points and actively patrol library learning spaces to provide assistance where needed. The successful candidate will deliver excellent customer service, support library technologies, and help maintain a safe, clean, and productive study environment. Key Responsibilities Customer Support & Enquiries Provide first-line assistance to customers at service desks and while roving across learning spaces. Respond to enquiries promptly and professionally to ensure a high level of customer satisfaction. Demonstrate strong knowledge of frequently asked questions relating to Library Services, the Information Services Division, and Student Support and Wellbeing Services, providing accurate guidance or escalating queries where appropriate. Communicate effectively with users in person, via telephone, and through email. Deliver clear and helpful information to a diverse user community, including visitors and individuals whose first language may not be English. Promote new initiatives, services, and resources offered by Library Services. Learning Space Support Patrol library learning spaces to ensure users adhere to building policies and regulations. Help maintain a positive, inclusive, and productive study environment for all users. Monitor learning areas to ensure they remain clean, organised, and suitable for study. Report or address issues related to furniture, equipment, or the building infrastructure in a timely and efficient manner. Technology Support Assist users with troubleshooting and basic technical support for library systems and equipment, including: Print services Laptop loan systems Smart lockers Wi-Fi connectivity Desktop PCs Escalate technical issues to the relevant teams when necessary. Health, Safety & Compliance Conduct weekly, monthly, and quarterly Health and Safety inspections across learning spaces. Assist with emergency procedures, including supporting the safe evacuation of building users, particularly those with accessibility needs. Essential Requirements Qualifications, Experience & Knowledge Minimum of 5 GCSEs (A -C) or equivalent qualification . Previous experience working in a customer service environment . Skills & Competencies Excellent verbal and written communication skills, with the ability to explain information clearly and effectively. Strong interpersonal skills and the ability to interact positively with a diverse range of users. Proficiency in Microsoft Office applications and general IT systems. Ability to use initiative and solve problems independently. Willingness and ability to learn new skills and adapt within a dynamic service environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.