Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Morgan McKinley is looking for Customer Service Agents to work for a lovely company based in the East Grinstead, West Sussex area. The main purpose of the Contact Centre Agent job is to provide an excellent Customer Service, handle customer enquiries and resolve complaints via Inbound calls, outbound calls, e-mail, Web Chat and/or social media as required. Salary: 26,728 + excellent company benefits Location: East Grinstead, hybrid working options after training - 2-3 days office based Hours: 35 hour working week - shifts between 8.45am-6pm Customer Service Agent duties: Answer customer calls and handle queries Respond to customer emails and live web chat Provide a high level customer advice and information service to customers Support and assist colleagues through sharing of knowledge and experience Handle customer complaints Skills & Experience Required: Previous experience of customer service, ideally within a busy Call Centre / Contact Centre environment. Good communication skills, both verbal and written. Knowledge of Microsoft Office. Ability to demonstrate a confident, empathetic approach to customer service
Feb 26, 2026
Full time
Morgan McKinley is looking for Customer Service Agents to work for a lovely company based in the East Grinstead, West Sussex area. The main purpose of the Contact Centre Agent job is to provide an excellent Customer Service, handle customer enquiries and resolve complaints via Inbound calls, outbound calls, e-mail, Web Chat and/or social media as required. Salary: 26,728 + excellent company benefits Location: East Grinstead, hybrid working options after training - 2-3 days office based Hours: 35 hour working week - shifts between 8.45am-6pm Customer Service Agent duties: Answer customer calls and handle queries Respond to customer emails and live web chat Provide a high level customer advice and information service to customers Support and assist colleagues through sharing of knowledge and experience Handle customer complaints Skills & Experience Required: Previous experience of customer service, ideally within a busy Call Centre / Contact Centre environment. Good communication skills, both verbal and written. Knowledge of Microsoft Office. Ability to demonstrate a confident, empathetic approach to customer service
Client Manager £45,000 - £60,000 DOE + Bonuses East Grinstead Hybrid Working Lloyd Recruitment Services are delighted to be working on behalf of a respected firm of chartered certified accountants who are looking to appoint a Client Manager on a full-time, permanent basis. The Role Our client is a well-established specialist accountancy firm, renowned for their expertise and diverse client base. They are seeking an experienced Client Manager to oversee a portfolio comprising self-employed individuals, companies, partnerships and personal tax clients. Experience with Trusts would be advantageous but is not essential. Client Manager Key Responsibilities Managing a portfolio of clients, frequently acting as the sole point of contact Preparing accounts for sole traders and companies Completing self-assessment tax returns Preparing partnership and company tax returns Delivering excellent client service and support Utilising accounting software such as CCH, Sage and Xero (knowledge preferred but not essential) About You Qualified ICAEW or ACCA preferred; QBE considered for the right candidate 7-10 years' experience within general practice essential Able to manage your own portfolio confidently and independently Professional, approachable and comfortable in a client-facing environment Based within a reasonable commuting distance of East Grinstead Benefits Pension scheme Private medical insurance Life assurance Comprehensive CPD support and professional development opportunities Bonus scheme Hybrid working: 1-2 days per week in the office following an initial training period Flexible working hours between 8:00am and 6:00pm This role provides a fantastic chance to join a progressive firm committed to career growth, work-life balance, and continuous professional development. Extra Information: Refer a friend and earn up to £500 (see website for details). Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website). Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer. JBRP1_UKTJ
Feb 26, 2026
Full time
Client Manager £45,000 - £60,000 DOE + Bonuses East Grinstead Hybrid Working Lloyd Recruitment Services are delighted to be working on behalf of a respected firm of chartered certified accountants who are looking to appoint a Client Manager on a full-time, permanent basis. The Role Our client is a well-established specialist accountancy firm, renowned for their expertise and diverse client base. They are seeking an experienced Client Manager to oversee a portfolio comprising self-employed individuals, companies, partnerships and personal tax clients. Experience with Trusts would be advantageous but is not essential. Client Manager Key Responsibilities Managing a portfolio of clients, frequently acting as the sole point of contact Preparing accounts for sole traders and companies Completing self-assessment tax returns Preparing partnership and company tax returns Delivering excellent client service and support Utilising accounting software such as CCH, Sage and Xero (knowledge preferred but not essential) About You Qualified ICAEW or ACCA preferred; QBE considered for the right candidate 7-10 years' experience within general practice essential Able to manage your own portfolio confidently and independently Professional, approachable and comfortable in a client-facing environment Based within a reasonable commuting distance of East Grinstead Benefits Pension scheme Private medical insurance Life assurance Comprehensive CPD support and professional development opportunities Bonus scheme Hybrid working: 1-2 days per week in the office following an initial training period Flexible working hours between 8:00am and 6:00pm This role provides a fantastic chance to join a progressive firm committed to career growth, work-life balance, and continuous professional development. Extra Information: Refer a friend and earn up to £500 (see website for details). Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website). Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer. JBRP1_UKTJ
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
Feb 26, 2026
Full time
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE: Our client is a world-class, Global Manufacturer, providing high-quality precision components to multiple sectors, including aerospace and automotive. They are committed to strong and sustained investment in people, capital, and plant. With a deep-rooted set of values, their success is built upon a culture of teamwork, ethics, and operational excellence. As they continue to scale, they are seeking a dual-focused Customer Service and Key Account Manager to join their Operations team. Reporting to the Finance and Business Operations Manager, you will be the primary bridge between internal teams and their most significant global clients (representing 80% of turnover), ensuring growth is built on a foundation of precision, profitability, and deep-rooted customer loyalty. KEY DUTIES & RESPONSIBILITIES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Operational Velocity: Ability to thrive under pressure, meeting a strict Data & CRM Proficiency: Advanced Excel skills for reporting and analysis, with experience using CRM platforms to manage pipelines and customer interactions. Growth & Relationship Mindset: A proactive communicator skilled at identifying upsell opportunities, re-engaging lapsed accounts, and building credibility with senior stakeholders. Conflict & Quality Resolution: Solutions-focused approach to resolving complex inquiries and managing NCRs (Non-Conformance Reports) to ensure retention. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Speed & Accuracy: Ability to work well under pressure, meeting a strict order confirmation targets while maintaining a high attention to detail. Data & CRM Proficiency: Strong Excel skills for reporting and analysis, with experience using CRM platforms to track customer interactions. Relationship Building: A proactive communicator skilled at identifying upsell opportunities and building trust with senior decision-makers. Conflict Resolution: A solutions-focused approach to resolving complex inquiries and managing NCRs to ensure customers stay with the business. NB: There may be a requirement to travel and stay away overnight. This will be on limited occasions and would be planned and fully expensed. Details of Package: 29,000 to 34,000 depending on experience + Competitive benefits
Feb 26, 2026
Full time
COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE: Our client is a world-class, Global Manufacturer, providing high-quality precision components to multiple sectors, including aerospace and automotive. They are committed to strong and sustained investment in people, capital, and plant. With a deep-rooted set of values, their success is built upon a culture of teamwork, ethics, and operational excellence. As they continue to scale, they are seeking a dual-focused Customer Service and Key Account Manager to join their Operations team. Reporting to the Finance and Business Operations Manager, you will be the primary bridge between internal teams and their most significant global clients (representing 80% of turnover), ensuring growth is built on a foundation of precision, profitability, and deep-rooted customer loyalty. KEY DUTIES & RESPONSIBILITIES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Operational Velocity: Ability to thrive under pressure, meeting a strict Data & CRM Proficiency: Advanced Excel skills for reporting and analysis, with experience using CRM platforms to manage pipelines and customer interactions. Growth & Relationship Mindset: A proactive communicator skilled at identifying upsell opportunities, re-engaging lapsed accounts, and building credibility with senior stakeholders. Conflict & Quality Resolution: Solutions-focused approach to resolving complex inquiries and managing NCRs (Non-Conformance Reports) to ensure retention. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Speed & Accuracy: Ability to work well under pressure, meeting a strict order confirmation targets while maintaining a high attention to detail. Data & CRM Proficiency: Strong Excel skills for reporting and analysis, with experience using CRM platforms to track customer interactions. Relationship Building: A proactive communicator skilled at identifying upsell opportunities and building trust with senior decision-makers. Conflict Resolution: A solutions-focused approach to resolving complex inquiries and managing NCRs to ensure customers stay with the business. NB: There may be a requirement to travel and stay away overnight. This will be on limited occasions and would be planned and fully expensed. Details of Package: 29,000 to 34,000 depending on experience + Competitive benefits
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Feb 26, 2026
Full time
Start date: 05th May 2026 Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What's in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE? You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
We're looking for an experienced and ambitious Service Manager to join the team at our Wakefield Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Feb 26, 2026
Full time
We're looking for an experienced and ambitious Service Manager to join the team at our Wakefield Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Your new company You will get the fantastic opportunity to work for a successful and long-standing manufacturing business based in Wrexham on a fixed-term basis. With their loyal client base and innovative products, you will be able to gain exposure to different aspects of their global business whilst enhancing your own skill set click apply for full job details
Feb 26, 2026
Full time
Your new company You will get the fantastic opportunity to work for a successful and long-standing manufacturing business based in Wrexham on a fixed-term basis. With their loyal client base and innovative products, you will be able to gain exposure to different aspects of their global business whilst enhancing your own skill set click apply for full job details
Customer Success Team Leader Location: Manchester (M4 1LN) Salary: Up to £45,000 per annum Job Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) About the Role We are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function click apply for full job details
Feb 26, 2026
Full time
Customer Success Team Leader Location: Manchester (M4 1LN) Salary: Up to £45,000 per annum Job Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) About the Role We are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function click apply for full job details
Contact Centre Forecasting & Demand Planning Specialist £38 000 £45000 + Bonus + Broad Flexible Benefits Location: West Midlands Hybrid: 2 Days onsite per week Were recruiting a Contact Centre or Field Based Resource experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand m click apply for full job details
Feb 26, 2026
Full time
Contact Centre Forecasting & Demand Planning Specialist £38 000 £45000 + Bonus + Broad Flexible Benefits Location: West Midlands Hybrid: 2 Days onsite per week Were recruiting a Contact Centre or Field Based Resource experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand m click apply for full job details
New Business Legal Services Advisor Location: Liverpool Salary: £Competitive Contract Type: Perm Position Type: Full Time Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners . We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centred approach click apply for full job details
Feb 26, 2026
Full time
New Business Legal Services Advisor Location: Liverpool Salary: £Competitive Contract Type: Perm Position Type: Full Time Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners . We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centred approach click apply for full job details
Client Director - Commercial Insurance Location: Manchester (Hybrid) Salary: £80K- £100K plus competitive bonus and benefits Are you an experienced Client Director with a passion for building strong relationships and driving business growth? We are partnering with a leading independent insurance brokerage seeking a Client Director to join its expanding team click apply for full job details
Feb 26, 2026
Full time
Client Director - Commercial Insurance Location: Manchester (Hybrid) Salary: £80K- £100K plus competitive bonus and benefits Are you an experienced Client Director with a passion for building strong relationships and driving business growth? We are partnering with a leading independent insurance brokerage seeking a Client Director to join its expanding team click apply for full job details
Site Support Manager Salary:£35,000 + Car Allowance Location:North Westregion (Manchester, Warrington, Bolton) Travel between sites required (driving licence essential due to remote locations) About the Role TCFM are seeking a Site Support Manager to support our soft services operations at large Distribution Centres across the North West region click apply for full job details
Feb 26, 2026
Full time
Site Support Manager Salary:£35,000 + Car Allowance Location:North Westregion (Manchester, Warrington, Bolton) Travel between sites required (driving licence essential due to remote locations) About the Role TCFM are seeking a Site Support Manager to support our soft services operations at large Distribution Centres across the North West region click apply for full job details
Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth click apply for full job details
Feb 26, 2026
Full time
Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth click apply for full job details
IMSERV EUROPE LIMITED
Milton Keynes, Buckinghamshire
About the Company At IMSERV were proud to be one of the UKs leading data collection and energy metering specialists. We deliver award-winning services to customers across the country, providing innovative metering technology for electricity, gas and water, alongside highly accurate energy data collection services click apply for full job details
Feb 26, 2026
Full time
About the Company At IMSERV were proud to be one of the UKs leading data collection and energy metering specialists. We deliver award-winning services to customers across the country, providing innovative metering technology for electricity, gas and water, alongside highly accurate energy data collection services click apply for full job details
The Rewards and Benefits on Offer; Permanent and full-time opportunity An ASAP start date Monday Friday working hours promoting a healthy work/life balance Progression and continuous development opportunities Recognition for good work Relaxed and friendly working environment Free on-site parking Company pension scheme 25 days holiday plus bank holidays and Christmas shut down The Company you will be worki. . click apply for full job details
Feb 26, 2026
Full time
The Rewards and Benefits on Offer; Permanent and full-time opportunity An ASAP start date Monday Friday working hours promoting a healthy work/life balance Progression and continuous development opportunities Recognition for good work Relaxed and friendly working environment Free on-site parking Company pension scheme 25 days holiday plus bank holidays and Christmas shut down The Company you will be worki. . click apply for full job details
Important - Must be Welsh speaking An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change. It is impo
Feb 26, 2026
Full time
Important - Must be Welsh speaking An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change. It is impo
Closing date: 02-03-2026 Customer Team Member Location: 74 Frederick Crescent , Port Ellen, PA42 7BE Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 26, 2026
Full time
Closing date: 02-03-2026 Customer Team Member Location: 74 Frederick Crescent , Port Ellen, PA42 7BE Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Contact Officer - Full Time 35 Hours per week Location: Head Office - Didsbury Salary: £26,038 Youllbe the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods.Youllwork in a fast paced and busy Customer Hub with a focus on providing excellenttimelyresolution for our customers and colleagues click apply for full job details
Feb 26, 2026
Full time
Customer Contact Officer - Full Time 35 Hours per week Location: Head Office - Didsbury Salary: £26,038 Youllbe the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods.Youllwork in a fast paced and busy Customer Hub with a focus on providing excellenttimelyresolution for our customers and colleagues click apply for full job details
FRENCH SELECTION (FS) French speaking Customer Support Location: Cambridge Salary: up to £27,000 per annum Ref: 5510F2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5500F2 The Company: Successful international company expanding operations across the UK and Europe Main Duties: You will be responsible for the smooth system upgra
Feb 26, 2026
Full time
FRENCH SELECTION (FS) French speaking Customer Support Location: Cambridge Salary: up to £27,000 per annum Ref: 5510F2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5500F2 The Company: Successful international company expanding operations across the UK and Europe Main Duties: You will be responsible for the smooth system upgra
Closing date: 02-03-2026 Customer Team Member Location: 99 Henwick Road St John's, Worcester, WR2 5NY Pay: £12.60 per hour Contract: 8 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 26, 2026
Full time
Closing date: 02-03-2026 Customer Team Member Location: 99 Henwick Road St John's, Worcester, WR2 5NY Pay: £12.60 per hour Contract: 8 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration - 3 months contract with potential to go permanent with the client Hours - Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email - from initial contact through to f click apply for full job details
Feb 26, 2026
Contractor
Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration - 3 months contract with potential to go permanent with the client Hours - Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email - from initial contact through to f click apply for full job details
Closing date: 04-03-2026 Customer Team Member Location: Main Street , Broadford, IV49 9AE Pay: £16.80 per hour including night shift premium Contract: 38 hours per week + regular overtime, 6 month seasonal temporary contract, part time Working pattern: night shifts to cover 10pm to 6am, 4 days out of 7 Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 26, 2026
Full time
Closing date: 04-03-2026 Customer Team Member Location: Main Street , Broadford, IV49 9AE Pay: £16.80 per hour including night shift premium Contract: 38 hours per week + regular overtime, 6 month seasonal temporary contract, part time Working pattern: night shifts to cover 10pm to 6am, 4 days out of 7 Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Belmont Recruitment
High Heaton, Newcastle Upon Tyne
Belmont Recruitment are currently seeking experienced Customer Service Advisors to work with a North East Local Authority on a temporary contract working 37 hours per week. The role sits within a busy customer contact team and is a varied position providing front line support to residents, ensuring enquiries are handled efficiently and services are delivered to a high standard. Overview: The role will involve delivering high quality customer service as the first point of contact for a range of Council services. You will support residents via telephone, email and face to face contact, ensuring accurate information is provided and service requests are processed effectively while maintaining excellent service standards Main Duties: Respond to customer enquiries via telephone, email and face to face contact Provide accurate information regarding council services and processes Log and process service requests using internal systems Maintain and update electronic records ensuring data accuracy Liaise with internal departments to resolve customer queries Monitor and follow up on outstanding enquiries to ensure timely resolution Ensure compliance with data protection and confidentiality requirements Essential Criteria: Previous experience within a customer service or contact centre environment Experience of handling high volumes of enquiries Strong organisational skills with the ability to prioritise workload Excellent written and verbal communication skills Good working knowledge of IT systems and Microsoft Office Ability to work independently and as part of a team If your skills match the above criteria, please apply with your up-to-date CV
Feb 25, 2026
Contractor
Belmont Recruitment are currently seeking experienced Customer Service Advisors to work with a North East Local Authority on a temporary contract working 37 hours per week. The role sits within a busy customer contact team and is a varied position providing front line support to residents, ensuring enquiries are handled efficiently and services are delivered to a high standard. Overview: The role will involve delivering high quality customer service as the first point of contact for a range of Council services. You will support residents via telephone, email and face to face contact, ensuring accurate information is provided and service requests are processed effectively while maintaining excellent service standards Main Duties: Respond to customer enquiries via telephone, email and face to face contact Provide accurate information regarding council services and processes Log and process service requests using internal systems Maintain and update electronic records ensuring data accuracy Liaise with internal departments to resolve customer queries Monitor and follow up on outstanding enquiries to ensure timely resolution Ensure compliance with data protection and confidentiality requirements Essential Criteria: Previous experience within a customer service or contact centre environment Experience of handling high volumes of enquiries Strong organisational skills with the ability to prioritise workload Excellent written and verbal communication skills Good working knowledge of IT systems and Microsoft Office Ability to work independently and as part of a team If your skills match the above criteria, please apply with your up-to-date CV
We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. You will be responsible for maintaining contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and product information - Processing customer orders - Handling queries - Resolving customer problems efficiently - Liaising with colleagues across other teams and branches Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday. If you are interested please apply with an up to date CV and we will give you a call back to discuss further.
Feb 25, 2026
Full time
We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. You will be responsible for maintaining contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and product information - Processing customer orders - Handling queries - Resolving customer problems efficiently - Liaising with colleagues across other teams and branches Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday. If you are interested please apply with an up to date CV and we will give you a call back to discuss further.
Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09 00 and 10 00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but efficient team, the Retailer Coordinator will deliver a high standard of service to retailers and customers. The role involves close collaboration with customers, sales teams and internal colleagues to ensure the smooth and compliant processing of finance applications. This position would suit someone who enjoys a busy environment, is resilient, highly organised and takes pride in delivering work to a high standard. Key Responsibilities Handling inbound and outbound calls from customers and dealerships Responding to queries relating to the finance application process Supporting customers with the completion and submission of finance applications Maintaining accurate and up-to-date records of applications and interactions Ensuring all documentation is complete and compliant with legislative requirements Carrying out credit assessments in line with lending criteria and regulations Resolving customer and retailer issues efficiently and professionally Liaising with internal departments to ensure a smooth customer journey Building and maintaining strong relationships with retailers and customers Achieving a high pass rate in quality assurance reviews Required Skills and Experience Previous experience within customer service, call centre environments or motor finance Strong communication skills with the ability to build rapport and trust A compassionate and customer-focused approach Excellent organisational and multitasking skills Ability to work under pressure while meeting deadlines High attention to detail and quality awareness Successful completion of references, including a DBS check and financial check Desirable Awareness of the Financial Conduct Authority regulatory framework Understanding of Consumer Duty principles Equal Opportunities The organisation is committed to equal opportunities and values diversity in the workplace. Applications are welcomed from all suitably qualified individuals, regardless of background, and the business promotes a culture of inclusion, respect and fairness.
Feb 25, 2026
Seasonal
Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09 00 and 10 00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but efficient team, the Retailer Coordinator will deliver a high standard of service to retailers and customers. The role involves close collaboration with customers, sales teams and internal colleagues to ensure the smooth and compliant processing of finance applications. This position would suit someone who enjoys a busy environment, is resilient, highly organised and takes pride in delivering work to a high standard. Key Responsibilities Handling inbound and outbound calls from customers and dealerships Responding to queries relating to the finance application process Supporting customers with the completion and submission of finance applications Maintaining accurate and up-to-date records of applications and interactions Ensuring all documentation is complete and compliant with legislative requirements Carrying out credit assessments in line with lending criteria and regulations Resolving customer and retailer issues efficiently and professionally Liaising with internal departments to ensure a smooth customer journey Building and maintaining strong relationships with retailers and customers Achieving a high pass rate in quality assurance reviews Required Skills and Experience Previous experience within customer service, call centre environments or motor finance Strong communication skills with the ability to build rapport and trust A compassionate and customer-focused approach Excellent organisational and multitasking skills Ability to work under pressure while meeting deadlines High attention to detail and quality awareness Successful completion of references, including a DBS check and financial check Desirable Awareness of the Financial Conduct Authority regulatory framework Understanding of Consumer Duty principles Equal Opportunities The organisation is committed to equal opportunities and values diversity in the workplace. Applications are welcomed from all suitably qualified individuals, regardless of background, and the business promotes a culture of inclusion, respect and fairness.
Sales and Service Manager Orion is working with a leading innovator in the manufacturing industry dedicated to delivering exceptional products and services. The company prides itself on fostering a collaborative work environment, promoting continuous improvement, and building lasting relationships with their clients click apply for full job details
Feb 25, 2026
Full time
Sales and Service Manager Orion is working with a leading innovator in the manufacturing industry dedicated to delivering exceptional products and services. The company prides itself on fostering a collaborative work environment, promoting continuous improvement, and building lasting relationships with their clients click apply for full job details
Service Manager Grantham £50,000 to £55,000 + Company Vehicle + Benefits NEOS Engineering are currently working with a growing and well-respected machinery dealer who are looking to appoint an experienced Service Manager to lead their aftersales and engineering function click apply for full job details
Feb 25, 2026
Full time
Service Manager Grantham £50,000 to £55,000 + Company Vehicle + Benefits NEOS Engineering are currently working with a growing and well-respected machinery dealer who are looking to appoint an experienced Service Manager to lead their aftersales and engineering function click apply for full job details
My client, a specialist Procurement company, are recruiting for a Client Relationship Manager to join their Infrastructure project team and work closely with Management to strengthen client relationships. About the Role Your role as Client Relationship Manager will be focused on building and strengthening client relationships in the infrastructure sector, while working closely with the Management Te click apply for full job details
Feb 25, 2026
Full time
My client, a specialist Procurement company, are recruiting for a Client Relationship Manager to join their Infrastructure project team and work closely with Management to strengthen client relationships. About the Role Your role as Client Relationship Manager will be focused on building and strengthening client relationships in the infrastructure sector, while working closely with the Management Te click apply for full job details
Diamond Blaque HR Solutions
City Of Westminster, London
Description Our local government clients in Westminster, London, are seeking a highly organised and customer-focused Customer Engagement Officer to join our Customer Engagement Team. This role plays a vital part in ensuring that residents, service users, and partners receive accurate guidance, timely responses, and high-quality support when raising complaints, enquiries, or requests for information. You will act as a first point of contact for complaints-related queries, handle confidential information with care, and ensure all correspondence is accurately logged, assigned and monitored. Your work will support the smooth running of statutory complaint processes, Member Enquiries and Freedom of Information requests across Adult Social Care. Responsibilities Act as the first point of contact for anyone seeking information or support on how to make a complaint Communicate sensitively with callers and visitors, providing clear advice on the complaint procedures. Manage all customer information confidentially and in line with data protection requirements Ensure all correspondence is correctly allocated to the relevant Local Authority and operational team for investigation and response Log and process Member Enquiries to ensure responses are provided within the required five-day timeframe Maintain the Freedom of Information (FOI) log for the Adult Social Care Department, ensuring requests are tracked, information is collated, and deadlines are met. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Level 4 qualification or equivalent level of experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong written and verbal communication skills Excellent customer service and interpersonal skills Proficient user of Microsoft Office (Excel, Word, Outlook, Teams) Proven ability to maintain accurate information systems for logging and retrieving records Able to handle sensitive and confidential information securely and professionally Strong attention to detail and commitment to delivering high-quality work Able to build effective working relationships at all levels and demonstrate confidence when influencing stakeholders Outcomes-focused and solution-oriented approach Experience using Netcall, Mosaic or iCasework Understanding of Adult Social Care Awareness of statutory complaints legislation Demonstrates excellent customer care skills Works with accuracy, diligence and a high level of attention to detail Can engage confidently and build trust with colleagues and service users Is proactive, adaptable and committed to improving the customer experience Can manage competing priorities while maintaining high standards Compliance Requirements 3 Years References Enhanced DBS & barred list check Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Feb 25, 2026
Contractor
Description Our local government clients in Westminster, London, are seeking a highly organised and customer-focused Customer Engagement Officer to join our Customer Engagement Team. This role plays a vital part in ensuring that residents, service users, and partners receive accurate guidance, timely responses, and high-quality support when raising complaints, enquiries, or requests for information. You will act as a first point of contact for complaints-related queries, handle confidential information with care, and ensure all correspondence is accurately logged, assigned and monitored. Your work will support the smooth running of statutory complaint processes, Member Enquiries and Freedom of Information requests across Adult Social Care. Responsibilities Act as the first point of contact for anyone seeking information or support on how to make a complaint Communicate sensitively with callers and visitors, providing clear advice on the complaint procedures. Manage all customer information confidentially and in line with data protection requirements Ensure all correspondence is correctly allocated to the relevant Local Authority and operational team for investigation and response Log and process Member Enquiries to ensure responses are provided within the required five-day timeframe Maintain the Freedom of Information (FOI) log for the Adult Social Care Department, ensuring requests are tracked, information is collated, and deadlines are met. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Level 4 qualification or equivalent level of experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Strong written and verbal communication skills Excellent customer service and interpersonal skills Proficient user of Microsoft Office (Excel, Word, Outlook, Teams) Proven ability to maintain accurate information systems for logging and retrieving records Able to handle sensitive and confidential information securely and professionally Strong attention to detail and commitment to delivering high-quality work Able to build effective working relationships at all levels and demonstrate confidence when influencing stakeholders Outcomes-focused and solution-oriented approach Experience using Netcall, Mosaic or iCasework Understanding of Adult Social Care Awareness of statutory complaints legislation Demonstrates excellent customer care skills Works with accuracy, diligence and a high level of attention to detail Can engage confidently and build trust with colleagues and service users Is proactive, adaptable and committed to improving the customer experience Can manage competing priorities while maintaining high standards Compliance Requirements 3 Years References Enhanced DBS & barred list check Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Closing date: 03-03-2026 Customer Team Member Location: Hillside , Brae, ZE2 9QG Pay: £12.60 per hour Contract: 16 - 39 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Duties include working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 25, 2026
Full time
Closing date: 03-03-2026 Customer Team Member Location: Hillside , Brae, ZE2 9QG Pay: £12.60 per hour Contract: 16 - 39 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Duties include working on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Lloyd Recruitment - East Grinstead
Crawley, Sussex
Travel Agent - Full-Time Permanent Location: Outskirts of Crawley - Hybrid Salary: 26,800 DOE About the Travel Agent Role: Lloyd Recruitment Services are delighted to be working with a large travel organisation seeking a motivated Travel Agent to join their team. This is an exciting opportunity to work in a dynamic environment, supporting customers with bookings, travel advice, and exceptional service. Why You'll Love This Role: Competitive starting salary of 26,800 DOE 25 days plus bank holiday Private medical insurance Free onsite parking Very competitive pension scheme Work for a well-established, large travel organisation Modern, fully equipped facilities and hybrid working options Opportunities for career progression and personal development Access to training and yearly upskilling Employee discounts on travel and hospitality Travel Agent Key Responsibilities: Advise customers on travel options, packages, and bookings Handle enquiries and resolve issues efficiently across phone, email, and online platforms Build relationships with clients and ensure a high standard of customer service Keep up-to-date with travel products, destinations, and regulatory requirements Support the team with knowledge-sharing and collaborative problem-solving Essential Skills & Experience: Previous experience in travel or call centre-based role Strong communication skills, both verbal and written Confident and enthusiastic approach with an eye for detail Ability to work with travel booking systems and software Adaptable to changing systems and processes Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Feb 25, 2026
Full time
Travel Agent - Full-Time Permanent Location: Outskirts of Crawley - Hybrid Salary: 26,800 DOE About the Travel Agent Role: Lloyd Recruitment Services are delighted to be working with a large travel organisation seeking a motivated Travel Agent to join their team. This is an exciting opportunity to work in a dynamic environment, supporting customers with bookings, travel advice, and exceptional service. Why You'll Love This Role: Competitive starting salary of 26,800 DOE 25 days plus bank holiday Private medical insurance Free onsite parking Very competitive pension scheme Work for a well-established, large travel organisation Modern, fully equipped facilities and hybrid working options Opportunities for career progression and personal development Access to training and yearly upskilling Employee discounts on travel and hospitality Travel Agent Key Responsibilities: Advise customers on travel options, packages, and bookings Handle enquiries and resolve issues efficiently across phone, email, and online platforms Build relationships with clients and ensure a high standard of customer service Keep up-to-date with travel products, destinations, and regulatory requirements Support the team with knowledge-sharing and collaborative problem-solving Essential Skills & Experience: Previous experience in travel or call centre-based role Strong communication skills, both verbal and written Confident and enthusiastic approach with an eye for detail Ability to work with travel booking systems and software Adaptable to changing systems and processes Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Customer Services Team Leader Location: Exeter Contract: 6 -12 month maternity cover Full-time (37.5 hours/week) Salary - 30,000 DOE About the Customer Services Team Leader Role: My client is seeking a proactive and motivated Customer Services Team Leader to join their team on fixed term maternity cover contract, based at their Exeter site. Key Responsibilities of a Customer Services Team Leader: Provide hands-on support and coaching to the Customer Services team Act as the escalation point for issue resolution and peak periods Oversee order management, complaints, and prescription processes Ensure daily targets are met and service levels maintained Collaborate with Sales and Supply Chain teams to improve performance Drive continuous improvement in customer experience and team efficiency Support recruitment, training, and team development Prepare and manage reporting for internal stakeholders About You: Proven experience in customer service, with leadership responsibilities Excellent communication, organisation, and problem-solving skills Confident with systems (SAP/Excel desirable) A supportive, hands-on leader with a passion for service excellence Strong attention to detail and the ability to work under pressure Next Steps: If you are interested in this Customer Services Team Leader role, please submit an up to date CV through this advert or call Dave at Kemp Recruitment on (phone number removed).
Feb 25, 2026
Full time
Customer Services Team Leader Location: Exeter Contract: 6 -12 month maternity cover Full-time (37.5 hours/week) Salary - 30,000 DOE About the Customer Services Team Leader Role: My client is seeking a proactive and motivated Customer Services Team Leader to join their team on fixed term maternity cover contract, based at their Exeter site. Key Responsibilities of a Customer Services Team Leader: Provide hands-on support and coaching to the Customer Services team Act as the escalation point for issue resolution and peak periods Oversee order management, complaints, and prescription processes Ensure daily targets are met and service levels maintained Collaborate with Sales and Supply Chain teams to improve performance Drive continuous improvement in customer experience and team efficiency Support recruitment, training, and team development Prepare and manage reporting for internal stakeholders About You: Proven experience in customer service, with leadership responsibilities Excellent communication, organisation, and problem-solving skills Confident with systems (SAP/Excel desirable) A supportive, hands-on leader with a passion for service excellence Strong attention to detail and the ability to work under pressure Next Steps: If you are interested in this Customer Services Team Leader role, please submit an up to date CV through this advert or call Dave at Kemp Recruitment on (phone number removed).
Randstad Construction & Property
Caerphilly, Mid Glamorgan
Customer Service Representative Location: Caerphilly, CF83 Pay: 12.21 per hour Contract: 3 months, Full-Time (potential for extension) The Opportunity Are you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn't just about answering phones; it's about becoming an expert for our customers and building lasting relationships through professional, empathetic support. Your Day-to-Day Manage Inquiries: Handle customer questions via multiple channels with speed and professionalism. Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions. Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records. Collaborate: Work closely with cross-functional teams to resolve complex cases and ensure a seamless customer journey. Continuous Growth: Stay up-to-date with industry trends and product knowledge to remain a trusted resource for our clients. Who You Are A Great Communicator: You can explain complex info clearly and enjoy helping people. Detail-Oriented: You take pride in accuracy, especially when multitasking or entering data. A Team Player: You thrive in energized, collaborative environments and love sharing best practices with colleagues. Tech-Savvy: You are comfortable learning new software and navigating CRM systems. Apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 25, 2026
Contractor
Customer Service Representative Location: Caerphilly, CF83 Pay: 12.21 per hour Contract: 3 months, Full-Time (potential for extension) The Opportunity Are you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn't just about answering phones; it's about becoming an expert for our customers and building lasting relationships through professional, empathetic support. Your Day-to-Day Manage Inquiries: Handle customer questions via multiple channels with speed and professionalism. Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions. Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records. Collaborate: Work closely with cross-functional teams to resolve complex cases and ensure a seamless customer journey. Continuous Growth: Stay up-to-date with industry trends and product knowledge to remain a trusted resource for our clients. Who You Are A Great Communicator: You can explain complex info clearly and enjoy helping people. Detail-Oriented: You take pride in accuracy, especially when multitasking or entering data. A Team Player: You thrive in energized, collaborative environments and love sharing best practices with colleagues. Tech-Savvy: You are comfortable learning new software and navigating CRM systems. Apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09 00 and 10 00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but efficient team, the Retailer Coordinator will deliver a high standard of service to retailers and customers. The role involves close collaboration with customers, sales teams and internal colleagues to ensure the smooth and compliant processing of finance applications. This position would suit someone who enjoys a busy environment, is resilient, highly organised and takes pride in delivering work to a high standard. Key Responsibilities Handling inbound and outbound calls from customers and dealerships Responding to queries relating to the finance application process Supporting customers with the completion and submission of finance applications Maintaining accurate and up-to-date records of applications and interactions Ensuring all documentation is complete and compliant with legislative requirements Carrying out credit assessments in line with lending criteria and regulations Resolving customer and retailer issues efficiently and professionally Liaising with internal departments to ensure a smooth customer journey Building and maintaining strong relationships with retailers and customers Achieving a high pass rate in quality assurance reviews Required Skills and Experience Previous experience within customer service, call centre environments or motor finance Strong communication skills with the ability to build rapport and trust A compassionate and customer-focused approach Excellent organisational and multitasking skills Ability to work under pressure while meeting deadlines High attention to detail and quality awareness Successful completion of references, including a DBS check and financial check Desirable Awareness of the Financial Conduct Authority regulatory framework Understanding of Consumer Duty principles Equal Opportunities The organisation is committed to equal opportunities and values diversity in the workplace. Applications are welcomed from all suitably qualified individuals, regardless of background, and the business promotes a culture of inclusion, respect and fairness.
Feb 25, 2026
Seasonal
Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09 00 and 10 00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but efficient team, the Retailer Coordinator will deliver a high standard of service to retailers and customers. The role involves close collaboration with customers, sales teams and internal colleagues to ensure the smooth and compliant processing of finance applications. This position would suit someone who enjoys a busy environment, is resilient, highly organised and takes pride in delivering work to a high standard. Key Responsibilities Handling inbound and outbound calls from customers and dealerships Responding to queries relating to the finance application process Supporting customers with the completion and submission of finance applications Maintaining accurate and up-to-date records of applications and interactions Ensuring all documentation is complete and compliant with legislative requirements Carrying out credit assessments in line with lending criteria and regulations Resolving customer and retailer issues efficiently and professionally Liaising with internal departments to ensure a smooth customer journey Building and maintaining strong relationships with retailers and customers Achieving a high pass rate in quality assurance reviews Required Skills and Experience Previous experience within customer service, call centre environments or motor finance Strong communication skills with the ability to build rapport and trust A compassionate and customer-focused approach Excellent organisational and multitasking skills Ability to work under pressure while meeting deadlines High attention to detail and quality awareness Successful completion of references, including a DBS check and financial check Desirable Awareness of the Financial Conduct Authority regulatory framework Understanding of Consumer Duty principles Equal Opportunities The organisation is committed to equal opportunities and values diversity in the workplace. Applications are welcomed from all suitably qualified individuals, regardless of background, and the business promotes a culture of inclusion, respect and fairness.
Sales Administrator Monday - Friday / 08:15 - 16:30 Oldham Full-time /temporary on-going Up to £15.38p/h DOE Winsearch UK is currently working with a leading global manufacturer and supplier of high-quality application specific products within semiconductor industry, to appoint a Sales Administrator to work closely with the Customer Services Representatives. Sales Administrator Key responsibilities include: Customer order/forecast entry Backlog maintenance (review, analyse, expedite and apply changes on customer backlog) Stock checks and security stock monitoring / maintenance Identify, internally escalate and solve any potential delivery problems Proactive follow up with customers on sales orders Provide customer satisfaction by close co-operation with Field Sales personnel Act as key interface between customer and factory planning organizations (UK, Asia) to ensure optimal product supply and logistic service performance for the customer Liaise with customer through all steps of the logistic process Customer claim co-ordination Provide tracking details, documents, reports, etc to the customer Co-ordinate credit/debit note requests Distribution stock returns creation Sales Administrator Qualifications and Requirements Experience in customer service, inside sales or import/export management, if possible, in a similar market environment Strong interpersonal and telephone communication skills Pragmatic & accountable work style combined with good analytic skills and attention to detail Willingness to work according to set procedures Strive for ownership & task conclusion Good communication skills; self-motivated with autonomous workstyle Strong Excel skills and experience with data entry and data maintenance in MRP systems (e.g. Oracle, SAP etc.) Strong team player with capability to work independently Resilient to higher pressure in peak periods Competencies in line with company values Sales Administrator Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Feb 25, 2026
Seasonal
Sales Administrator Monday - Friday / 08:15 - 16:30 Oldham Full-time /temporary on-going Up to £15.38p/h DOE Winsearch UK is currently working with a leading global manufacturer and supplier of high-quality application specific products within semiconductor industry, to appoint a Sales Administrator to work closely with the Customer Services Representatives. Sales Administrator Key responsibilities include: Customer order/forecast entry Backlog maintenance (review, analyse, expedite and apply changes on customer backlog) Stock checks and security stock monitoring / maintenance Identify, internally escalate and solve any potential delivery problems Proactive follow up with customers on sales orders Provide customer satisfaction by close co-operation with Field Sales personnel Act as key interface between customer and factory planning organizations (UK, Asia) to ensure optimal product supply and logistic service performance for the customer Liaise with customer through all steps of the logistic process Customer claim co-ordination Provide tracking details, documents, reports, etc to the customer Co-ordinate credit/debit note requests Distribution stock returns creation Sales Administrator Qualifications and Requirements Experience in customer service, inside sales or import/export management, if possible, in a similar market environment Strong interpersonal and telephone communication skills Pragmatic & accountable work style combined with good analytic skills and attention to detail Willingness to work according to set procedures Strive for ownership & task conclusion Good communication skills; self-motivated with autonomous workstyle Strong Excel skills and experience with data entry and data maintenance in MRP systems (e.g. Oracle, SAP etc.) Strong team player with capability to work independently Resilient to higher pressure in peak periods Competencies in line with company values Sales Administrator Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
I am assisting a growing short-term rental and holiday-let agency managing high-quality homes across Oxford, the Cotswolds and surrounding villages. They work closely with property owners and guests to deliver great stays and consistently high service. The bookings team sits at the heart of the business, handling enquiries, guiding guests, supporting owners and working closely with operations and property management. The role You ll manage enquiries and bookings from first contact through to arrival, ensuring a smooth, professional experience for guests and owners alike. This role suits someone who: Is highly organised and detail-focused Takes ownership and follows things through Is calm, professional and customer-service driven Communicates clearly and confidently Enjoys working as part of a small, supportive team Has experience in hospitality, travel or accommodation bookings (essential) What s on offer Salary £28,000 per year 28 days annual leave Birthday off Mentoring and external training opportunities Friendly, close-knit team environment Opportunity to grow and develop as the business grows Why join We re a values-led local business with high-quality properties, engaged clients and a strong focus on trust, autonomy and accountability. This is more than just a job it s a chance to build a role and grow. Apply now if you re organised, customer-focused and looking for a role where you can make a real impact. Your background is less important than your attitude .
Feb 25, 2026
Full time
I am assisting a growing short-term rental and holiday-let agency managing high-quality homes across Oxford, the Cotswolds and surrounding villages. They work closely with property owners and guests to deliver great stays and consistently high service. The bookings team sits at the heart of the business, handling enquiries, guiding guests, supporting owners and working closely with operations and property management. The role You ll manage enquiries and bookings from first contact through to arrival, ensuring a smooth, professional experience for guests and owners alike. This role suits someone who: Is highly organised and detail-focused Takes ownership and follows things through Is calm, professional and customer-service driven Communicates clearly and confidently Enjoys working as part of a small, supportive team Has experience in hospitality, travel or accommodation bookings (essential) What s on offer Salary £28,000 per year 28 days annual leave Birthday off Mentoring and external training opportunities Friendly, close-knit team environment Opportunity to grow and develop as the business grows Why join We re a values-led local business with high-quality properties, engaged clients and a strong focus on trust, autonomy and accountability. This is more than just a job it s a chance to build a role and grow. Apply now if you re organised, customer-focused and looking for a role where you can make a real impact. Your background is less important than your attitude .