1596 Call Centre / CustomerService jobs

In a Nutshell We have an exciting for a Customer Service Coordinator to join our team within Vistry Bristol, at our Clifton office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details

We have an excellent opportunity where you can put your outstanding customer service skills in to action. We are looking for a confident and experienced customer service hero to join us as?a Senior Customer Service Advisor in our busy Service department at ourStellantis Dealerships in Poole . The Opportunity: As a Senior Customer Service Advisor youwill play a key role in developing a strong relations click apply for full job details

Senior Complaints Handler / Team Lead (Housing / Repairs) Hemel Hempstead, Hertfordshire (Hybrid Working) £38,325.00 per annum Permanent, Full Time (37 hours per week) Thrive Homes are seeking a Senior Complaints Handler / Team Lead to oversee the daily operation of the complaints service, managing the team and ensuring all complaints are logged, assigned, and progressed in accordance with the Housing click apply for full job details

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Headquartered in London, HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare. Built on the foundations of established companies with proven sector and country expertise, combined with best-in class digital technology, HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls, online chats and phone. HealthHero is on track to being one of the largest digital health players in the world through a combination of buy and build and scale up of an existing portfolio through organic execution. This is an exciting opportunity to join HealthHero's growing Fitness & Gyms offering. As a Customer Success Manager (CSM), you will manage and grow relationships with gym and fitness partners, ensuring they successfully launch, adopt, and expand HealthHero's services (e.g., Virtual GP, Physiotherapy, Dietetics, Mental Health and related wellbeing support). You will act as a trusted advisor to clients, helping them maximise engagement and outcomes for members and employees. The role blends account management, customer success, and commercial growth, so you'll be comfortable driving adoption, identifying upsell opportunities, and contributing to revenue growth through a base + commission structure. A key element of this role is hands on leadership; our business covers over 500 gym sites today and will expand over the coming years. To cover these sites you will help to create, coordinate and manage an intern and/or ambassador programme, ensuring consistent quality of execution in-gym and supporting scalable growth across locations. This is a client facing role and requires strong interpersonal skills, confidence in a gym environment, and the ability to build credibility with gym operators, regional managers, personal trainers, and front of house teams. You must be comfortable working in a fast paced, flexible environment, and able to manage difficult conversations professionally. Main Responsibilities and Duties Own end to end onboarding for gym and fitness clients, coordinating launches across multi site groups Build implementation plans, timelines, and success metrics to ensure a smooth go live, coordinating internal teams and network to drive adoption across sites. Train client teams and ambassadors (GM, PTs, reception, membership teams) on how to position and support HealthHero services Work with marketing and head of gym sales to ensure partner sites have the right collateral, activation approach, and engagement plan in place Manage a portfolio of fitness and gym clients, acting as primary point of contact Drive service adoption and membership penetration through member/staff engagement plans and on site activations Support delivery of wellbeing events and in gym campaigns (virtual and in person), including peak activation periods Build strong relationships with key stakeholders: gym owners, operations teams, regional managers, PT leads, membership managers Maintain regular on site visits to key sites to strengthen relationships, improve adoption, and spot expansion opportunities Represent HealthHero professionally in gym settings, events, and industry environments Support renewal planning and contribute to retention targets (e.g., >95% where applicable) Build account plans for priority partners, mapping stakeholders and growth opportunities Ambassador / Intern Programme Leadership Help design, run, and improve an ambassador programme (to run scaled in gym activations, events, referral and engagement activity) Recruit, onboard, and manage interns/ambassadors (where applicable), including scheduling and rota planning, training d playbooks, quality assurance and performance coaching, and feedback loops to improve on site execution Create scalable toolkits and processes so activations can be replicated across client sites Commercial Growth (Base + Commission) Work with our sales leads to identify and progress upsell/cross sell opportunities across the HealthHero product suite (e.g., GP, Physio, Dietician, Mental Health) Work closely with Sales and Product to translate client needs into commercial proposals and scalable offers Management Information Provide weekly updates on portfolio health (adoption, retention risk, key actions), site visit schedule and outcomes, and ambassador programme performance and learnings Partner with internal teams to develop tailored reporting and insight packs for strategic clients Proactively identify risks to adoption/retention and create mitigation plans Track monthly utilisation and membership penetration across gym groups Strong understanding of the fitness / gym industry and confidence working in gym environments Commercial mindset: able to drive adoption and identify revenue opportunities Comfortable balancing multiple priorities in a fast paced environment; strong attention to detail and problem solving skills Excellent communication skills across written, phone, and face to face channels Strong stakeholder management skills-able to influence without authority and drive action across client organisations Experience managing interns, ambassadors, field teams, or similar programmes (desirable) Experience in Customer Success, Account Management, Partnerships, or Sales-ideally with a team lead / coaching element (desirable) Data curious: able to interpret usage trends and translate insights into practical actions for clients (desirable) Willingness to learn about technology, AI and HealthHero's services (GP, Physio, Dietetics, Mental Health etc.) quickly Growth mindset: comfortable with ambiguity and continuous improvement Full clean driving licence essential + access to a car; willingness to drive Why join our team? Join a growing business on our exciting journey to transform how healthcare works across Europe. This is a fantastic opportunity to learn at an accelerated pace, take ownership of a high growth vertical, and help shape how HealthHero succeeds in the fitness and gyms market. If you are ambitious, commercially minded, and passionate about the fitness sector then we'd love to hear from you. Closing date for applications is Friday 27th February (5pm). Competitive salary Pension scheme Access to HealthHero healthcare services Life assurance Medical Cash Plan Extra Holiday Day for your Birthday Free Breakfast and Snacks in office

Are you ready to take your career to new heights? Become one of EasyJets incredible Service Excellence Specialists and help make everyones journey an unforgettable one! Start date: March 2026 Location: Glasgow- This is an office based role only click apply for full job details

NEW VACANCY! (SN7309) PROJECT MANAGER (SIGNAGE) NORTH WEST (HYBRID) SALARY Open (DOE) + 23 Days + Bank Holidays + Pension Scheme We are looking for an experienced Project Manager to join a well-established signage business based in Liverpool. This role is ideal for someone from a signage and or graphics background (not print) Key Responsibilities: Manage end to end delivery of signage and large format graphics projects from enquiry to completion Interpret client briefs and translate requirements into clear internal production and installation plans Prepare project timelines, costings and resource schedules to ensure efficient delivery Coordinate with design, production and installation teams to ensure specifications are met Conduct site surveys where required and oversee installation programmes Monitor project budgets and maintain strong margin control Identify and mitigate risks to ensure projects are delivered on time and within scope Liaise regularly with clients, contractors and stakeholders, providing clear updates and maintaining strong relationships Ensure compliance with health and safety regulations and site protocols Maintain accurate project documentation and reporting records Support continuous improvement within project management processes Skills & Experience Required: Proven experience in project management within signage, large format graphics, or a related industry Strong understanding of signage materials, production processes, and installation methods Experience managing multiple concurrent projects Commercial awareness and budget management capability Proficiency in project management software and Microsoft Office applications To apply for the role please send a copy of your CV

Housing - Empowering Housing Solutions for All in Wiltshire We?are looking for?a Housing Customer Experience Manager to?develop?and?improve?the way we?interact?with our tenants across Wiltshire. With over 5,300 homes and a £31m rental turnover, our Housing Management Service plays a crucial role in ensuring tenant satisfaction. This role is key to improving our customer experience, overseeing all resident interactions and finding new ways to enhance engagement. Youll lead a dedicated Resident Engagement Team, test service performance through mystery shopper exercises and use real feedback to drive meaningful change. We?are seeking a?proactive, empathetic and?solution-focused?individual?who will?work?with our?teams?in?improving?resident communications,?handling?resident?feedback,?while?ensuring?and promoting compliance with the Regulator of Social Housing's Consumer Standards.?The?job?will?have?an?impact?on outcomes for?the?well-being?of?tenants and the?services?reputation. In return, you?will?have the opportunity to?help?shape policy, influence service delivery and?make?a?lasting?difference?in?residents'?lives. If you have experience in social housing, a passion for customer experience and?drive to make a difference, we'd love to hear from you. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. JBRP1_UKTJ

Job Title: Customer Experience (CX) Manager About the Role Ten is building a global Customer Experience (CX) team to design and deliver compelling, seamless experiences for our members worldwide - both online and offline. As part of a globally positioned team with regional representation, the CX Manager will report to the CX Director and act as a critical bridge: Between functions within their region Between the region and global service support You will bring expert knowledge of the full customer journey, understanding how each touchpoint either enhances or hinders the delivery of an exceptional member experience. Key Responsibilities 1. Customer Journey Excellence Identify pain points and opportunities across the end-to-end customer journey Remove "clunky" or fragmented experiences to create seamless interactions Drive excellence in service quality, operational productivity, and member value Enhance the full member lifecycle, including onboarding, recovery, optimisation, and advocacy Champion a strong member-first mindset within your region 2. CX Strategy & Framework Development Contribute to the global CX framework led by the CX Director Partner with Operational and Product teams to establish best-practice approaches for delivering CX improvements Collaborate with global peers and regional managers to inform, influence, and co-create CX roadmap priorities Remove barriers that prevent a seamless, high-value member experience Align regional initiatives with global CX strategy 3. Insight, Analytics & Continuous Improvement Manage systems of customer insight to enable data-driven CX decision-making Develop and monitor key performance metrics to measure customer experience Consolidate and investigate known issues and improvement areas Use data and insight-led approaches (including mystery shopping and competitive analysis) to uncover and prioritise unknown gaps Provide a unified view of service performance and opportunity areas to inform roadmap prioritisation across departments 4. Cross-Functional Delivery & Governance Collaborate across departments delivering customer-facing activities Co-create and execute the CX roadmap and delivery programme Ensure alignment with related initiatives (e.g., proposition development, product roadmaps, member communications, training programmes) Highlight interdependencies across projects and resources to ensure cohesive execution Skills & Experience Strong understanding of end-to-end customer journey design and optimisation Experience driving CX transformation in a matrix, multi-regional environment Analytical mindset with the ability to translate data into actionable insights Proven ability to influence stakeholders across functions and seniority levels Strategic thinking combined with operational execution capability Experience defining and tracking CX KPIs and success metrics Passion for continuous improvement and member-centric innovation What Sets You Apart Intellectual curiosity and creative problem-solving Courage to challenge the status quo Strong collaboration and influencing skills A genuine passion for reshaping customer experience - today and for the future Shift Schedule: Standard working hours, Monday to Friday Main working hour : 08:00am - 5:00pm PHT (Philippine Time) Depending on business requirements, working hours may be scheduled from 10:00 AM to 7:00 PM PHT (Philippine Time). Work Arrangement: Full remote role Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program - this is a bonus (although we prefer to refer to this as 'extra spending money') that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals - this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals. Preference will be given to candidates in alignment with the employment equity plan of the organization Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office) Location: Newry Contract: Fulltime Permanent 40hours Start Date: Monday 16th March 2026 Hours of Work: Mon Fri 09 00 (Irish Bank Holidays not worked) - 3 days per month working onsite Tr click apply for full job details

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Category Manager - HR and Travel Job Profile To manage the delivery and implementation of GS&P category strategies across TJX Europe. Through collaboration with the business and vendors alike, the Category Manager will ensure that the needs of the business achieved through the implementation of optimal sourcing solutions. This role is pivotal in ensuring that HR and Travel related sourcing needs are met through innovative, cost-effective and compliant sourcing solutions. A key component of this role is the ability to build strategic relationships with business partners, management of supplier relationships, develop and execute sourcing strategies in line with business requirements and to project manage and deliver a variety of end to end sourcing events. This role is based in Watford with occasional travel overseas. Key Responsibilities Global Strategic Sourcing Executes global, international and national category plans via tools embedded in the strategic sourcing methodology and in collaboration with internal business partners. Embraces regional international and cross-functional multi-cultural teams in the execution of the strategic sourcing process and the implementation of the strategy. Develops and evolves product or service requirements across all TJX's brands and geographies. Maximises opportunities to batch multi-divisional requirements to create larger pools of sourcing to increase savings to TJX. Prepares a regional negotiation plan and executes accordingly involving TJX legal, as necessary. Pro-actively uses automated sourcing processes including auctions, RFX's, and relationship management systems. Supplier Relationship Management: Build strong relationships with HR and Travel service providers, negotiating optimal terms, cost optimization and fostering partnerships that deliver value and quality. Process Improvement Drive efficiencies through market intelligence and insights, process enhancements, and leveraging technology to support HR and Travel growth. Regional Vendor Management Manages the commercial element of supplier relationships. Understands trade-offs of risk, quality, and cost, and be able to manage each area through supplier management, contracting, and negotiations. Maintains fair, courteous and productive relationships with all TJX international strategic vendors and reinforces TJXE's positive brand image within the vendor community. Looks to identify or develop and incorporate innovative products, services, approaches such as off-shoring, out-sourcing, consortia development, best country sourcing to support TJXE low-cost producer strategy Business Partner Collaboration Partner with HR and Travel business leaders to understand needs and deliver tailored solutions that support areas of responsibility. Foster deep and trusting relationships with business partners, through regular communication, building influence and credibility within the category. Contract compliance Ensure that appropriate contractual terms are in place. Prepares category reports for the Manager Of Category and the GSPLT Innovation Raises market innovation for covered categories and brings applicable ideas to the business for testing, cost modelling and performance measurement. People Management and Leadership Supports the optimization of TJXE £500 million indirect spend globally (6+ countries) On a category basis, undertakes annual sourcing initiatives delivering approx. £1m in yearly savings. Responsible and impacts up to £75+ million in indirect spend on an international basis. Manages key strategic and day to day operational regional supplier relationships by actively planning and delivering on action items through the management of regional and national account executives. Actively represents TJX within the global supplier community and the business world at large. Vendor management and the harvesting of innovation from our vendor community is an integral part of the job description. Recommends category initiative within portfolio of spend (10 to 20 initiatives per year) Decides on negotiation plan and executes accordingly. Recommendation for final vendor selection Strategic Procurement Develop and execute category strategies for HR and Travel services including Talent Acquisition and Recruitment, Employee Health & Wellbeing, Employee Benefits, Training, Travel and Fleet, ensuring alignment with business objectives and compliance requirements. Key Skills, Knowledge & Experience Bachelor's degree (preferred) Experience in managing HR or Travel categories Expertise in global strategic category sourcing Experience in global sourcing and Low-Cost Country Sourcing preferred. Multi-country negotiations and contracts Experience in managing multiple stakeholders Strong ability to manage priorities and good time management skills Oracle/SAP/Ariba or similar e-sourcing/P2P experience/knowledge Strong business, analytical and people management skills Excellent interpersonal relationship development skills Training & development skills Advanced Excel and PowerPoint. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

Junior Client Manager Graduate International Programme duration: 24 months The Vacancy (in a nutshell) We have an exciting opportunity for a?Junior Client Manager Graduate?to join our International Team in April 2026. Our graduate scheme is designed to develop our future talent by giving you real responsibility from day one click apply for full job details

Resident Service Associate Location: Head Office - Didsbury Salary: £31,968 OurResident Service Associatewill support the Lettings Manager in the delivery of a high quality lettings and management service to our exciting portfolio of developments offering apartments under the Rent to Buy model, focusing on resident and community wellbeing click apply for full job details

Call Centre Customer Service Team Supervisor Location: Newcastle (Cobalt Business Park) Rate: £21 - £22 per hour (Inside IR35 via umbrella) Contract Length: 36 months, with the opportunity to transition into a permanent role We are currently recruiting a Customer Service Supervisor to join a growing team supporting the personal lending division of a major UK high street bank click apply for full job details

Service Manager We are working alongside a large technology firm seeking an experienced Service Manager to join the organisation. This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment. You'll act as the single service owner, working within a DevSecOps and Agile model , coordinating continuous service click apply for full job details

Want a role that could help change someones life? Then this could be the opportunity for you! We are looking for kind and compassionate individuals who are keen to make positive changes in peoples lives as we face the harsh realities of the cost of living crisis and the hardships that come from this. If this sounds like you then keep reading: The important stuff! : Customer Service Specialist Start Date: 13th of April Salary: £12.21 per hour (£23,908 p/a) Site: Manchester City Centre - this is an onsite role only, no work at home option available Shifts: Full time: 37.5 hours per week (shifts will be set between Monday Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) Training Duration: 10 days (Monday- Friday 9am- 5:30pm) Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, whats not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways, such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview You will have the opportunity in our brand-new offices in Manchester City Centre where you to work with like-minded people on one of our government campaigns that really do make a difference to others. As a member of our expanding team here at Teleperformance, you will have the opportunity to take on a variety of responsibilities within your role; such as: Taking calls via the inbound telephone channel helping customers who are inquiring about employment status in line with government guidelines and support, general claims, payments, change of details/circumstances, new Universal Credit claims and appointment-related queries. You will be able to make a difference to peoples lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. Still interestedGreat News Well here is what a typical day In the office will look like You will start your day signing into your systems, making sure you are ready for the day ahead Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your A game at all times. Lunch breaks- so you can have a good natter with your colleagues or go and stretch your legs with a walk round Piccadilly Gardens or even better some well-deserved retail therapy in Manchester Arndale! You will have plenty of assistance, so if there is anything you are struggling with- you will always have a friendly supportive team of people around you who will be more than happy to help. The start of your journey with Teleperformance You get 10 days of classroom-based training (paid of course) where you will get all the information you could possibly need to be a Customer Service Superstar. This will give you a great insight into how your skills will help callers and where you will be able to envisage yourself making someones day that little bit better. Whats in it for you- PERKS PERKS PERKS! Perks at Work Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Critical Illness up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed JBRP1_UKTJ

Your new company You will get the fantastic opportunity to work for a successful and long-standing manufacturing business based in Wrexham on a fixed-term basis. With their loyal client base and innovative products, you will be able to gain exposure to different aspects of their global business whilst enhancing your own skill set click apply for full job details

Job Description: Sales & Account Executive Workmate Agency is looking for a proactive and commercially-minded Sales & Account Executive to join my clients growing team. This role focuses on coordination of new business, managing client accounts, and ensuring exceptional service delivery. The ideal candidate will be organised, customer-focused, and confident communicating with clients at all levels. Key Responsibilities Act as the first point of contact for new clients, handling enquiries and converting leads into business opportunities. Develop, maintain, and grow strong relationships with existing clients, ensuring their ongoing satisfaction. Support the General Manager with new and existing sales enquiries, including responding to calls, emails, and follow-ups. Work closely with clients to understand their needs and coordinate timely delivery of services. Liaise with internal teams to ensure consistent service and client satisfaction. Maintain accurate records of client interactions, sales opportunities, and account activities in the CRM system. Support marketing activities, including uploading social media posts and collating content for campaigns, to enhance client engagement. Assist with data collection for website enquiries and other business development initiatives. Contribute to ISO9001 and ISO14001 accreditation efforts where required. Requirements Proven confidence in handling client enquiries, follow-ups, and sales conversations. Strong account management and relationship-building skills. Excellent communication and interpersonal abilities. Organised, proactive, and able to manage multiple priorities. Commercial awareness and ability to identify sales opportunities. Experience using a CRM system and proficient in Microsoft Office. Desirable (Not Essential) Experience with digital marketing tools, Google Ads, or Meta Ads. Basic understanding of SEO and social media management. Interested then Apply today or Call Bea on (phone number removed). Whilst we aim to provide valuable feedback to all candidates who apply for our roles, please understand this may not be possible during busy periods. If you do not hear back from us within 5 working days, your application has unfortunately been unsuccessful. Disclaimer: No terminology in this advert is intended to discriminate on any grounds - every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Workmate Agency acts as an employment business for temporary positions and an employment agency for permanent positions. Please visit the Workmate Agency website for more information on our services. Job Types: Full-time, Permanent

The Assistant Service Manager supports the day-to-day operation of Rowlands and TAP (Boys Social area), working closely with the Catering Service Manager to maintain excellent food standards, supervise staff, and ensure full compliance with food safety legislation, health and safety requirements, and safeguarding standards. In the absence of the Catering Service Manager, the Assistant Service Manag click apply for full job details

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years click apply for full job details

Client Manager / Senior Client Manager - National Security Locations: London or Gloucester Salary: Competitive + benefits Clearance: SC eligible (must be willing to undergo enhanced vetting) The Opportunity We're supporting the growth of a highly respected technology and engineering consultancy delivering solutions into the UK National Security and Public Sector space click apply for full job details

Nationwide £85,108 + £4,000 Car Benefit Greatwell Homes is looking for an inspiring and customer-focused leader to drive excellence across Customer Services, Complaints, Customer Involvement and Community Investment. In this key role, youll shape strategy, ensure regulatory compliance and deliver high-quality services that reflect the needs of our customers and communities click apply for full job details

Aftersales Manager Location:Bristol Salary: up to £50,000 plus bonus, OTE up to £65,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29986 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in thBristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand click apply for full job details

Head of Customer Service Permanent Full Time £85,000 + £4,000 Car Allowance Home Based with occasional travel to Northamptonshire We are currently working on behalf of a well-established housing provider to recruit a Head of Customer Service on a permanent basis. Responsibilities of the Head of Customer Service include: Leading customer services, complaints, customer engagement and community investm click apply for full job details

About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are a leader in most of the 28 countries in which we operate, employing 45,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people click apply for full job details

Babergh and Mid Suffolk District Council are looking to recruit a Head of Customer Experience to join our teambased in Ipswich, Suffolk . You will join us on a full time, fixed term contract or secondment opportunity for 2 years basis. The successful candidate will earn a competitive salary of £64,269 - £78,039 per annum (pro rata for part time) click apply for full job details

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role: Honeywell Aerospace Technologies is seeking a driven and customer-focused Senior Customer Support Management Professional to support a high visibility transformation programme. This project-based role requires strong customer-facing capability, organisational excellence, and the ability to work independently while coordinating across multiple internal and external stakeholders. You will be the primary liaison supporting a key customer escalation, working closely not only with the customer but also with Honeywell's internal Supply Chain, Engineering, and Programme teams, as well as external stakeholders such as Ontic. Approximately 60-70% of the role will be customer-facing, with the remaining responsibilities focused on internal coordination and supply chain engagement. Key Responsibilities Customer Engagement & Programme Delivery Lead day-to-day customer relationship management, ensuring exceptional service delivery and satisfaction. Act as primary point of contact for escalations, supporting recovery plans, communication flow, and expectation management. Build strong working relationships with key customer partners, including Ontic, and strengthen trust across the programme. Operational & Supply Chain Interaction Drive internal supply chain engagement to support customer commitments, programme milestones, and on-time delivery targets. Liaise proactively with Honeywell Yeovil teams and cross-functional stakeholders to ensure alignment on priorities and risk mitigation. Support sourcing/procurement-related coordination as required. Process & Continuous Improvement Identify gaps in current customer support processes and recommend or implement improvements. Contribute to operational excellence initiatives across customer support, supply chain, and programme functions. Programme Leadership & Reporting Operate with minimal supervision in a semi-autonomous environment, taking ownership of outcomes and driving actions to closure. Support transformation project reporting, tracking, and governance activity. Provide timely and accurate updates to the Senior Project Manager and leadership teams. You Must Have 3+ years of proven experience in Customer Support Management or a similar customer facing, operational, or programme role Strong organisational capability, drive, and the ability to work independently. Experience working with ERP systems (ERP familiarity required; SAP strongly preferred). Demonstrated ability to build relationships across customers, suppliers, and internal stakeholders. Ability to work in a fast-paced environment and manage multiple priorities. We Value Degree in Business Administration, Supply Chain, Engineering, or a related field. Aerospace or industrial sector experience (preferred but not required). Background or exposure to procurement, supply chain, or sourcing (highly desirable). Strong decision making and problem-solving skills. High emotional intelligence and strong communication skills. Passion for exceptional customer service and continuous improvement. Apply Now: If you meet the mandatory requirements and are ready to take the next step in your engineering support career, we would love to hear from you! JBRP1_UKTJ

Customer Services PMO Specialist A hands-on PMO specialist role supporting a complex change portfolio within Customer Services Play a key role in ensuring change activity is governed,assuredand delivered in line with NFU Mutuals Change Framework Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon About the role This is an exciting time to join NFU Mutual and be part of a newly created team click apply for full job details

Job Title: Dispatcher / Scheduler (Temporary Contract) Location: Caterham Hours: Full-time, Monday to Friday Key Responsibilities Schedule and allocate jobs to engineers based on availability, skillset, and location Act as the main point of contact between engineers, clients, and internal teams Monitor progress of ongoing works, ensuring deadlines and service standards are met Update internal systems with job details, progress notes, and completion reports Manage documentation including work orders, service reports, and compliance records -Support the operations manager with day-to-day coordination and planning tasks Handle urgent rescheduling or callouts as required Track engineer hours, travel, and materials usage where applicable Assist in maintaining health and safety and quality compliance Skills & Experience Previous experience in a coordination, scheduling, or dispatching role (preferably within engineering, maintenance, or field service) Strong organisational and multitasking skills Excellent communication and interpersonal skills Confident using Microsoft Office and scheduling/CRM software Able to work well under pressure in a fast-paced environment A proactive approach to problem solving and attention to detail

Important - Must be Welsh speaking An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. This role requires knowledge of the Welsh education system, including its unique statutory returns, curriculum arrangements, and bilingual communication requirements. Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Provide specialist advice and consultancy to Welsh local authorities and schools, ensuring alignment with Welsh Government requirements (e.g. Post-16 data collection, Welsh Census, Curriculum for Wales, bilingual reporting). Act as a point of escalation for Welsh customers, ensuring that communication and support is sensitive to language and policy differences. Respond to Welsh customers on Community. Manage your own calendar to ensure that your time is spent where needed across the supported authorities and support centres. Provide training and support where needed, including the ability to deliver in Welsh where appropriate. Conduct health checks and other proactive investigations with a specific eye to Welsh requirements and statutory deadlines. Contribute feedback to Bromcoms product and development teams on features or compliance issues that affect the Welsh education market. Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Required skills / experience: Strong knowledge of the Welsh education system, including curriculum and statutory reporting requirements Education MIS exposure Excellent communication and presentation skills, with the ability to engage confidently Ability to learn and adapt as our software changes Self-organised and a self-starter Excellent people skills Desired Experience: Working in or with schools, for example in a data manager, timetabling, or technical support / training role using MIS systems. Exposure to Bromcoms suite of MIS products. Ability to communicate in both English and Welsh. JBRP1_UKTJ

We're currently looking for Customer Service Executives to create an outstanding customer experience in our BMW/MINI branch in Dumfries and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Hours You'll work a five-day week on a set rota that includes weekends (38 hours per week). About the role At Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the full support of the management team in branch. This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player, who is looking for clear career progression into car sales. Day-to-day duties Preparing the showroom and cars for the day ahead Assist with showroom presentation and advertising Supporting the Sales department and delivering excellent customer experience Organising and accompanying customers on test drives Swotting up on our vehicles and manufacturers Learning about our products so you can help our customers find the perfect fit Enhancing the customer journey from enquiry to delivery Essential skills You'll be a confident communicator who understands that a positive attitude gets great results Willingness to go the extra mile A full UK driving licence As happy working on your own initiative as you are in a team One of our company values is progression, so it's vital you are eager to progress within this role to car sales Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. JBRP1_UKTJ

Closing date: 19-02-2026 Customer Team Member Location: 2 Shore Street , Brodick, KA27 8AG Pay: £12.60 per hour Contract: 16-24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in asupportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise click apply for full job details

Stores Operative Location: Hatfield, AL9 5JN Salary: £26,500 + DOE Hours: 40 hour week Mon-Fri Holidays: 21 p.a. increasing to 27 days after 5 years service Contract: Full time, Permanent We are Mulmar, we are growing and we want you! With more than 30 years experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers. We are now seeking to recruit a Stores Operative to assist with the day to day running of the Stores - receiving, storing and despatching parts and components. As a Stores Operative, you will be responsible for: • Work with suppliers, service department and the Stores Manager to manage stock levels • Allocate and pick stock for internal workshop engineers • Allocate and pick stock for field engineers • Identify parts required from manuals • Receive and process external customer orders In order to be successful in this role you must have: • Experience in a spare parts/stores department. • Experience in an office administration, data inputting role required. • Experienced in the use of MS Office (Word, Outlook and Excel). • Experienced in producing and using spreadsheets. • Computer literate, preferably with experience in MS Office including Email, Outlook, Word and Excel • Able to work as part of a team, on own initiative • An ability to read drawings and parts lists to identify correct components required • Good attention to detail and excellent time management skills • Excellent telephone manner and confident when dealing with customers • Able to work efficiently and accurately in a pressurised environment • Able to communicate with colleagues at all levels of seniority, liaise effectively with other internal departments and external contacts If you feel you have the necessary skills and experience to be successful in either of these roles, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimising escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulat ions. Why Join Us? Career Development: We believe in investing in our employees. Opportunities for growth and development are available as you progress in your career. Supportive Environment: Work in a cheerful yet professional atmosphere where your contributions are valued, and teamwork is encouraged. Ready to Make a Difference? If you're excited about the opportunity to make a positive impact in the lives of customers, we want to hear from you! Apply now and take the first step towards a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title: Agricultural Account Manager Location: Nr Wooten Wawen Salary: £27,000 - £30,000 per annum (Dependent on Experience) Job Type: Full-Time, Permanent Are you an organised Administrator with a head for numbers? We are working exclusively with a our client nr to Wooten Wawen to find an Agricultural Account Manager. This is a varied role perfect for someone who enjoys a mix of finance, customer support, and detailed administration. About the Role: You will be a key part, supporting staff and ensuring the financial side of the business runs smoothly. You will handle daily contact with customers and field officers, ensuring accurate cash collection and providing regular updates. What's in it for you? Joining this team means more than just a competitive salary; it s about stability, a supportive environment, and a great work-life balance. Competitive Salary: Up to £30,000 per annum, reflecting your experience and the value you bring to the team. Generous Annual Leave: Enjoy 25 days holiday plus all bank holidays, giving you plenty of time to recharge. Secure Future: A 5% employer-matched pension scheme to help you plan for the long term. Stress-Free Commute: Free on-site parking in a beautiful rural setting near Wootton Wawen. Varied & Engaging Work: This isn't just data entry. You ll be the "go-to" person for customers and field staff, making every day different and rewarding. Growth & Support: Work within a collaborative environment where your "head for numbers" is genuinely appreciated and your contribution to the business's smooth running is visible every day. Work-Life Harmony: A permanent, full-time role providing the consistency and routine that allows you to enjoy your time outside of the office. Key Responsibilities: Credit Control: Managing customer accounts, chasing payments, and handling queries effectively. Financial Admin: Downloading bank receipts, reconciling them to sales ledgers, and communicating updates. Coordination: Liaising with abattoirs, hauliers, and field staff to coordinate sales information. Data Entry: Accurate manual entry of cattle ear tags, weights, grades, and pricing into the trading system. What You ll Need: Experience: Previous experience in an administrative or office-based role is essential. Skills: Strong numerical skills and confidence with IT systems (Microsoft Office & CRM). Attribute: A flexible approach to work you must be willing to help with ad-hoc duties and provide holiday cover when needed. Number loving: Strong numerical skills with excellent attention to detail Account Management: Ability to manage customer accounts, follow-up payments, and handle queries effectively Desirable: Experience within the farming industry or a farming background is advantageous but not essential. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Credit Control Administrator early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.