An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided, CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Feb 13, 2026
Full time
An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided, CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Bright Side Recruitment Ltd is seeking a reliable individual who possesses excellent Customer Service skills to join a growing Bromley (Kent) based family business. The Inbound Sales / Service opportunity is a customer focused consultative sales role that does not rely on cold calling, or direct selling. The business operates in a very specialist area of the home improvement installation industry. About the Inbound Sales / Service role This varied, and sometimes fast paced Inbound Sales / Service role is ALL about effective communication, prioritising, estimating, and scheduling. with a little bit of sales mixed in. Here, you will be assisting potential customers who have enquired about home furniture assembly, fitting and installation services. Working with the customer s own floor plan, you will be consulting with potential customers throughout the design process. What are we looking for? A passion for delivering excellent customer service Excellent verbal and written communication skills Proven experience in taking and handling inbound sales enquiries IT literacy skills confident with emails and maintaining a bespoke CRM system A warm, calm and collaborative attitude A proven ability to work with measurements. and numbers Excellent problem solving skills Experience in scheduling works, materials, or resources A proven ability to organise multiple simultaneous projects What s in it for you? The opportunity to work with a small, knowledge team A full time, permanent role which is close to all amenities and public transport A calm and mature working environment A very supportive management team Full training will be given If this opportunity sounds like a piece of YOU, then please apply today. Or, if you would prefer, please contact Bright Side Recruitment Ltd for more information.
Feb 13, 2026
Full time
Bright Side Recruitment Ltd is seeking a reliable individual who possesses excellent Customer Service skills to join a growing Bromley (Kent) based family business. The Inbound Sales / Service opportunity is a customer focused consultative sales role that does not rely on cold calling, or direct selling. The business operates in a very specialist area of the home improvement installation industry. About the Inbound Sales / Service role This varied, and sometimes fast paced Inbound Sales / Service role is ALL about effective communication, prioritising, estimating, and scheduling. with a little bit of sales mixed in. Here, you will be assisting potential customers who have enquired about home furniture assembly, fitting and installation services. Working with the customer s own floor plan, you will be consulting with potential customers throughout the design process. What are we looking for? A passion for delivering excellent customer service Excellent verbal and written communication skills Proven experience in taking and handling inbound sales enquiries IT literacy skills confident with emails and maintaining a bespoke CRM system A warm, calm and collaborative attitude A proven ability to work with measurements. and numbers Excellent problem solving skills Experience in scheduling works, materials, or resources A proven ability to organise multiple simultaneous projects What s in it for you? The opportunity to work with a small, knowledge team A full time, permanent role which is close to all amenities and public transport A calm and mature working environment A very supportive management team Full training will be given If this opportunity sounds like a piece of YOU, then please apply today. Or, if you would prefer, please contact Bright Side Recruitment Ltd for more information.
Morson Talent are currently recruiting for a Customer Support Management Professional to work on behalf of one of our prestigious clients based in Yeovil. This is a 6-month contract role, with the possibility of extension. You will report directly to the Senior Project Manager for Transformation Projects, working out of our clients' Yeovil site click apply for full job details
Feb 13, 2026
Contractor
Morson Talent are currently recruiting for a Customer Support Management Professional to work on behalf of one of our prestigious clients based in Yeovil. This is a 6-month contract role, with the possibility of extension. You will report directly to the Senior Project Manager for Transformation Projects, working out of our clients' Yeovil site click apply for full job details
MTrecs new career opportunity Our client are specialists In their market sector they are now looking to recruit a Customer Service Coordinator on a permanent basis. The Job youll do The Customer service coordinator will support day-to-day business operations across customer service, logistics, and vendor management click apply for full job details
Feb 13, 2026
Full time
MTrecs new career opportunity Our client are specialists In their market sector they are now looking to recruit a Customer Service Coordinator on a permanent basis. The Job youll do The Customer service coordinator will support day-to-day business operations across customer service, logistics, and vendor management click apply for full job details
Join Reebok as a Customer Service Manager and lead a high-energy team of Customer Service Executives! In this role, you'll oversee the daily operations of the customer service function, supporting your team with any questions, challenges, or order and account needs, while shaping an exceptional experience for every customer click apply for full job details
Feb 13, 2026
Full time
Join Reebok as a Customer Service Manager and lead a high-energy team of Customer Service Executives! In this role, you'll oversee the daily operations of the customer service function, supporting your team with any questions, challenges, or order and account needs, while shaping an exceptional experience for every customer click apply for full job details
About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business whi click apply for full job details
Feb 13, 2026
Full time
About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business whi click apply for full job details
Stoneacre Motor Group.
Nottingham, Nottinghamshire
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
Feb 13, 2026
Full time
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
Service Manager £60,000 + 15% bonus + car allowance + excellent wider benefits Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer. Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general click apply for full job details
Feb 13, 2026
Full time
Service Manager £60,000 + 15% bonus + car allowance + excellent wider benefits Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer. Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general click apply for full job details
Job Title DV Cleared Service Transition Manager Location: Malvern Duration: 3-6 months with possible extension Rate: Up to £755 per day via an approved umbrella company Must be eligible and willing to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is hiring for a Service Transition Manager to lead the smooth transition of new and evolving services into li click apply for full job details
Feb 13, 2026
Contractor
Job Title DV Cleared Service Transition Manager Location: Malvern Duration: 3-6 months with possible extension Rate: Up to £755 per day via an approved umbrella company Must be eligible and willing to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is hiring for a Service Transition Manager to lead the smooth transition of new and evolving services into li click apply for full job details
Senior Customer Success Specialist At VisionTrack , we help organisations unlock real-world value from video telematics and connected vehicle technology. We're now looking for a Senior Customer Success Specialist to take ownership of our most strategic enterprise customers and ensure they achieve measurable, long-term success click apply for full job details
Feb 13, 2026
Full time
Senior Customer Success Specialist At VisionTrack , we help organisations unlock real-world value from video telematics and connected vehicle technology. We're now looking for a Senior Customer Success Specialist to take ownership of our most strategic enterprise customers and ensure they achieve measurable, long-term success click apply for full job details
Customer Solutions Engineer (Hydraulics / Pneumatics) Full training provided to become a Technical Sales Specialist £45,000 - £50,000 + Progression + Training + Company Bonus + 25 Days + Bank Holidays + Company Car + Christmas Shutdown + Free On-Site Parking Newton Abbot Are you technically experienced with various hydraulic and pneumatic systems and are now looking for an exciting opportunity wit click apply for full job details
Feb 13, 2026
Full time
Customer Solutions Engineer (Hydraulics / Pneumatics) Full training provided to become a Technical Sales Specialist £45,000 - £50,000 + Progression + Training + Company Bonus + 25 Days + Bank Holidays + Company Car + Christmas Shutdown + Free On-Site Parking Newton Abbot Are you technically experienced with various hydraulic and pneumatic systems and are now looking for an exciting opportunity wit click apply for full job details
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Head of Customer Experience to join our team based in Ipswich, Suffolk . You will join us on a full time, fixed term contract or secondment opportunity for 2 years basis. The successful candidate will earn a competitive salary of £64,269 - £78,039 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Head of Customer Experience to lead our Customer Services, website/Digital Services, Corporate Complaints and approach to the Cost of Living and Digital Inclusion. This is a rare opportunity to shape how thousands of residents interact with the councils every year, ensuring our services are accessible, modern, compassionate and high performing. You will play a central role in improving outcomes for our communities, supporting those facing hardship, and driving a culture where customer voice shapes everything we do. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Reporting to the Director - Customers, Vulnerabilities and Governance, you will lead the continued transformation of our customer offer, embedding high-quality service delivery and digital innovation across both councils. You will lead on: Customer Services and Digital Transformation Lead and develop all corporate customer service delivery teams to deliver high?quality, consistent services across in?person, telephony and digital channels. Drive digital transformation by improving online access, streamlining customer journeys and embedding a modern, customer?first approach across the organisation. Corporate Complaints and Feedback Lead the Councils corporate complaints process, ensuring complaints and feedback are managed professionally, consistently and with empathy. Use data, insight and learning from customer feedback to drive service improvement, strengthen early resolution and improve overall customer satisfaction. Cost of Living and Digital Inclusion Coordinate the Councils response to the cost of living challenges, working across services and with external partners to ensure residents can access timely advice, support and early help. Lead digital inclusion initiatives to reduce the risk of digital exclusion and improve access to online services, particularly for vulnerable or hard?to?reach customers. About you We are seeking a customer centric leader who is passionate about customer experience, service transformation, and supporting communities. You will bring: strong leadership experience across multi-channel customer service environments proven success in customer transformation and digital improvement experience leading effective complaints handling and turning insight into action excellent communication, able to work confidently with senior leaders, Members and partners a collaborative, inclusive and values-led leadership style a strong understanding of the challenges facing residents during the cost of living crisis, and experience designing or delivering support for those in financial hardship strong analytical and problem?solving skills, using data to inform improvement commitment to continuous learning, openness, integrity and putting customers first. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK. Employee Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years) Competitive Local Government Pension Scheme Wellbeing Support and Employee Assistance Programs Private Health Care Options Electric Vehicle Salary Sacrifice Scheme Paid volunteering days Flexible and hybrid working arrangements (Business needs permitting) Great learning and development opportunities. Our working culture We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 11.55pm, 1 March 2026 If you think you have what it takes to be successful in this Head of Customer Experience role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Feb 13, 2026
Contractor
Babergh and Mid Suffolk District Council are looking to recruit a Head of Customer Experience to join our team based in Ipswich, Suffolk . You will join us on a full time, fixed term contract or secondment opportunity for 2 years basis. The successful candidate will earn a competitive salary of £64,269 - £78,039 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Head of Customer Experience to lead our Customer Services, website/Digital Services, Corporate Complaints and approach to the Cost of Living and Digital Inclusion. This is a rare opportunity to shape how thousands of residents interact with the councils every year, ensuring our services are accessible, modern, compassionate and high performing. You will play a central role in improving outcomes for our communities, supporting those facing hardship, and driving a culture where customer voice shapes everything we do. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Reporting to the Director - Customers, Vulnerabilities and Governance, you will lead the continued transformation of our customer offer, embedding high-quality service delivery and digital innovation across both councils. You will lead on: Customer Services and Digital Transformation Lead and develop all corporate customer service delivery teams to deliver high?quality, consistent services across in?person, telephony and digital channels. Drive digital transformation by improving online access, streamlining customer journeys and embedding a modern, customer?first approach across the organisation. Corporate Complaints and Feedback Lead the Councils corporate complaints process, ensuring complaints and feedback are managed professionally, consistently and with empathy. Use data, insight and learning from customer feedback to drive service improvement, strengthen early resolution and improve overall customer satisfaction. Cost of Living and Digital Inclusion Coordinate the Councils response to the cost of living challenges, working across services and with external partners to ensure residents can access timely advice, support and early help. Lead digital inclusion initiatives to reduce the risk of digital exclusion and improve access to online services, particularly for vulnerable or hard?to?reach customers. About you We are seeking a customer centric leader who is passionate about customer experience, service transformation, and supporting communities. You will bring: strong leadership experience across multi-channel customer service environments proven success in customer transformation and digital improvement experience leading effective complaints handling and turning insight into action excellent communication, able to work confidently with senior leaders, Members and partners a collaborative, inclusive and values-led leadership style a strong understanding of the challenges facing residents during the cost of living crisis, and experience designing or delivering support for those in financial hardship strong analytical and problem?solving skills, using data to inform improvement commitment to continuous learning, openness, integrity and putting customers first. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK. Employee Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years) Competitive Local Government Pension Scheme Wellbeing Support and Employee Assistance Programs Private Health Care Options Electric Vehicle Salary Sacrifice Scheme Paid volunteering days Flexible and hybrid working arrangements (Business needs permitting) Great learning and development opportunities. Our working culture We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 11.55pm, 1 March 2026 If you think you have what it takes to be successful in this Head of Customer Experience role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. The role focuses on facilitating contract renewals, increasing overall customer satisfaction, and achieving service goals. Ideal candidates will have strong interpersonal skills and experience in customer success management. This position offers the chance to work with key stakeholders and actively participate in optimizing customer experiences.
Feb 13, 2026
Full time
A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. The role focuses on facilitating contract renewals, increasing overall customer satisfaction, and achieving service goals. Ideal candidates will have strong interpersonal skills and experience in customer success management. This position offers the chance to work with key stakeholders and actively participate in optimizing customer experiences.
Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Business Advisory Senior or Manager opportunity on behalf of our client in Oxford. The role will involve working with an impressive client portfolio including SMEs, OMBs & Business Owners, providing accounts, tax and client advisory services click apply for full job details
Feb 13, 2026
Full time
Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Business Advisory Senior or Manager opportunity on behalf of our client in Oxford. The role will involve working with an impressive client portfolio including SMEs, OMBs & Business Owners, providing accounts, tax and client advisory services click apply for full job details
Customer Success Manager Barnsley - Office Based Up to 40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Identify early signs of disengagement or underuse and support improvement plans. Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided. Own the full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting onboarding or delivering customer training. Ability to identify risk signals and opportunities from customer behaviour. Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Feb 13, 2026
Full time
Customer Success Manager Barnsley - Office Based Up to 40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Identify early signs of disengagement or underuse and support improvement plans. Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided. Own the full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting onboarding or delivering customer training. Ability to identify risk signals and opportunities from customer behaviour. Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - Growth & Monetisation in United Kingdom. This role is designed for a proactive, strategic customer advocate who thrives on driving adoption, retention, and business outcomes. You will partner with high-potential creators to guide them from idea to monetizable product, ensuring their success across the platform. The role requires a mix of empathy, commercial acumen, and analytical rigor, as you track metrics, identify friction points, and optimize engagement strategies. You will collaborate closely with Product and Marketing teams to bring the customer voice into platform development and lifecycle initiatives. This position offers autonomy, creative influence, and the opportunity to directly impact creator growth and platform success. Ideal candidates enjoy fast-paced, startup-like environments where their work drives tangible business results. Accountabilities Own a portfolio of high-potential creators, acting as their strategic partner throughout app creation and growth. Support creators with business-focused decisions on pricing, offers, packaging, and growth strategies. Troubleshoot or guide creators through backend workflows, integrations, and automations in collaboration with Product or Support. Design and optimize onboarding flows to accelerate activation, engagement, and monetization. Monitor creator health using metrics such as NRR, engagement, and behavior signals, taking proactive steps to reduce churn. Collaborate with cross-functional teams to incorporate customer insights into product and marketing initiatives. Optimize lifecycle playbooks and implement strategies to improve key customer success KPIs, including NPS, LTV, and renewals. Requirements 3+ years of experience in high-touch Customer Success or Creator Success roles, preferably in SaaS, EdTech, or the Creator Economy. Experience in startup or fast-scaling environments. Familiarity with customer lifecycle and engagement tools (Hubspot, Intercom, ChurnZero, etc.). Strong understanding of onboarding psychology, activation metrics, and customer journey segmentation. Ability to combine empathy with commercial insight, coaching creators while driving measurable outcomes. Fluent in using data to inform decisions and track success (NRR, CSAT, health scores, NPS). Comfortable with asynchronous collaboration tools (Loom, Notion, Slack) and remote documentation practices. Bonus: Interest in business building and monetisation, experience with backend workflows, integrations, or automation. Benefits Fully remote work with flexibility across US time zones Paid vacation (24 days) plus 10 additional "Celebration Days" Paid parental leave Team retreats in inspiring locations Creative autonomy with direct impact on customer success and retention Tech & co-working budget to support productivity Career coaching and growth opportunities Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Feb 13, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - Growth & Monetisation in United Kingdom. This role is designed for a proactive, strategic customer advocate who thrives on driving adoption, retention, and business outcomes. You will partner with high-potential creators to guide them from idea to monetizable product, ensuring their success across the platform. The role requires a mix of empathy, commercial acumen, and analytical rigor, as you track metrics, identify friction points, and optimize engagement strategies. You will collaborate closely with Product and Marketing teams to bring the customer voice into platform development and lifecycle initiatives. This position offers autonomy, creative influence, and the opportunity to directly impact creator growth and platform success. Ideal candidates enjoy fast-paced, startup-like environments where their work drives tangible business results. Accountabilities Own a portfolio of high-potential creators, acting as their strategic partner throughout app creation and growth. Support creators with business-focused decisions on pricing, offers, packaging, and growth strategies. Troubleshoot or guide creators through backend workflows, integrations, and automations in collaboration with Product or Support. Design and optimize onboarding flows to accelerate activation, engagement, and monetization. Monitor creator health using metrics such as NRR, engagement, and behavior signals, taking proactive steps to reduce churn. Collaborate with cross-functional teams to incorporate customer insights into product and marketing initiatives. Optimize lifecycle playbooks and implement strategies to improve key customer success KPIs, including NPS, LTV, and renewals. Requirements 3+ years of experience in high-touch Customer Success or Creator Success roles, preferably in SaaS, EdTech, or the Creator Economy. Experience in startup or fast-scaling environments. Familiarity with customer lifecycle and engagement tools (Hubspot, Intercom, ChurnZero, etc.). Strong understanding of onboarding psychology, activation metrics, and customer journey segmentation. Ability to combine empathy with commercial insight, coaching creators while driving measurable outcomes. Fluent in using data to inform decisions and track success (NRR, CSAT, health scores, NPS). Comfortable with asynchronous collaboration tools (Loom, Notion, Slack) and remote documentation practices. Bonus: Interest in business building and monetisation, experience with backend workflows, integrations, or automation. Benefits Fully remote work with flexibility across US time zones Paid vacation (24 days) plus 10 additional "Celebration Days" Paid parental leave Team retreats in inspiring locations Creative autonomy with direct impact on customer success and retention Tech & co-working budget to support productivity Career coaching and growth opportunities Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influen click apply for full job details
Feb 13, 2026
Full time
The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influen click apply for full job details
Lead Building Services Manager - Tier 1 Main Contractor Location: Central London Salary: Competitive + Excellent Benefits Package We are working in partnership with a leading Tier 1 Main Contractor on the search for a Lead Building Services Manager for a landmark project based in Central London click apply for full job details
Feb 13, 2026
Full time
Lead Building Services Manager - Tier 1 Main Contractor Location: Central London Salary: Competitive + Excellent Benefits Package We are working in partnership with a leading Tier 1 Main Contractor on the search for a Lead Building Services Manager for a landmark project based in Central London click apply for full job details
Private Client Manager Our client, a leading travel company who specialise in UHNW customers is seeking a highly motivated Private Client Manager to represent their brand, in store, delivering exceptional, personalised service and crafting bespoke luxury travel experiences. Key Responsibilities: Provide world-class client service, demonstrating expert knowledge of global travel destinations and prod click apply for full job details
Feb 13, 2026
Full time
Private Client Manager Our client, a leading travel company who specialise in UHNW customers is seeking a highly motivated Private Client Manager to represent their brand, in store, delivering exceptional, personalised service and crafting bespoke luxury travel experiences. Key Responsibilities: Provide world-class client service, demonstrating expert knowledge of global travel destinations and prod click apply for full job details
Salary: £45,000 to £50,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Feb 13, 2026
Full time
Salary: £45,000 to £50,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Senior Service Manager Ready for your career move Do you want to make a real difference inspiring change across Sussex We have an exciting opportunity for a Senior Service Manager to play a vital role in providing support in mental health services and welcome applications from individuals with lived experience. Join an Investors in People Gold Accredit organisation, in this full time, hybrid working click apply for full job details
Feb 13, 2026
Contractor
Senior Service Manager Ready for your career move Do you want to make a real difference inspiring change across Sussex We have an exciting opportunity for a Senior Service Manager to play a vital role in providing support in mental health services and welcome applications from individuals with lived experience. Join an Investors in People Gold Accredit organisation, in this full time, hybrid working click apply for full job details
Head of Customer Retention - Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention - Motor to take ownership of our end-to-end renewal strategy and performance click apply for full job details
Feb 13, 2026
Full time
Head of Customer Retention - Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention - Motor to take ownership of our end-to-end renewal strategy and performance click apply for full job details
Care Service Manager Location: Edinburgh, EH11 4EP Salary: £35,370.20 per annum Contract: Full time, Permanent Hours: 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have the s click apply for full job details
Feb 13, 2026
Full time
Care Service Manager Location: Edinburgh, EH11 4EP Salary: £35,370.20 per annum Contract: Full time, Permanent Hours: 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have the s click apply for full job details
Think Community Care Limited
Nuneaton, Warwickshire
Think Community Care is a values-based healthcare agency. We are recruiting for experienced service managers or team leaders who share our passion to care and support individuals and to help empower them to make their own lives better. We want a service manager who wants to make the difference. Managing a supported accomodation for 16-25 year old,helping vulnerable people with housing realted chall click apply for full job details
Feb 13, 2026
Contractor
Think Community Care is a values-based healthcare agency. We are recruiting for experienced service managers or team leaders who share our passion to care and support individuals and to help empower them to make their own lives better. We want a service manager who wants to make the difference. Managing a supported accomodation for 16-25 year old,helping vulnerable people with housing realted chall click apply for full job details
Transactional Finance Manager - 12-month FTC We're supporting a complex, well-established organisation as they appoint a Transactional Finance Manager on a 12-month fixed-term contract. This role is remote-first, with travel to the Bristol office around 1 day per month. This is a highly specific requirement. The only candidates of interest will have worked in a legal environment and have strong, han click apply for full job details
Feb 13, 2026
Full time
Transactional Finance Manager - 12-month FTC We're supporting a complex, well-established organisation as they appoint a Transactional Finance Manager on a 12-month fixed-term contract. This role is remote-first, with travel to the Bristol office around 1 day per month. This is a highly specific requirement. The only candidates of interest will have worked in a legal environment and have strong, han click apply for full job details
Shape Value. Drive Impact. Transform Financial Services. Role: Value Creation Services - Financial Services (Private Equity & Corporate) Firm: Big 4 Advisory Are you ready to roll up your sleeves and deliver real, measurable impact? This is a hands-on opportunity to work at the sharp end of value creation-partnering with Private Equity and Corporate clients to accelerate performance, unlock growt click apply for full job details
Feb 13, 2026
Full time
Shape Value. Drive Impact. Transform Financial Services. Role: Value Creation Services - Financial Services (Private Equity & Corporate) Firm: Big 4 Advisory Are you ready to roll up your sleeves and deliver real, measurable impact? This is a hands-on opportunity to work at the sharp end of value creation-partnering with Private Equity and Corporate clients to accelerate performance, unlock growt click apply for full job details
Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years click apply for full job details
Feb 13, 2026
Full time
Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years click apply for full job details
Description Motability Operations are currently recruiting for 3x Customer Support Centre Specialists to join our team in Bristol on a 6-month FTC/secondment . As a member of the Customer Support Centre you will join our Stopped Allowance and Asset Recovery Team where you will be supporting our customers through the Stopped Allowance process and managing the return of our Vehicles for the more non- click apply for full job details
Feb 13, 2026
Seasonal
Description Motability Operations are currently recruiting for 3x Customer Support Centre Specialists to join our team in Bristol on a 6-month FTC/secondment . As a member of the Customer Support Centre you will join our Stopped Allowance and Asset Recovery Team where you will be supporting our customers through the Stopped Allowance process and managing the return of our Vehicles for the more non- click apply for full job details
Ernest Gordon Recruitment
Northampton, Northamptonshire
Service Manager (Commercial Catering) Northampton £55,000 - £60,000 + Progression to Director + Training + Company Car + Paid Travel Are you a Service Manager or similar, with experience managing a team of Field service technicians within the Commercial Catering/White goods Industry or similar? Do you want the opportunity to Lead a team of Engineers within a company currently taking the Commercial click apply for full job details
Feb 13, 2026
Full time
Service Manager (Commercial Catering) Northampton £55,000 - £60,000 + Progression to Director + Training + Company Car + Paid Travel Are you a Service Manager or similar, with experience managing a team of Field service technicians within the Commercial Catering/White goods Industry or similar? Do you want the opportunity to Lead a team of Engineers within a company currently taking the Commercial click apply for full job details
Duty Customer Experience Manager As a Duty Customer Experience Manager, you will play a key leadership role within the Control Centre, shaping how our customers experience the railway in real time, especially when it matters most. This role is about turning complex operational information into clear, timely and meaningful messages that support customers and frontline colleagues. You'll lead the customer experience response during disruption, creating and managing customer plans that balance operational realities with customer needs. You'll work closely with colleagues across Service Delivery, taking a proactive approach to improving how we communicate, how we plan for disruption, and how we deliver a consistent, trusted customer experience. As a leader on shift, you'll also guide and support the Customer Information Controller and Customer Experience Controller, helping the team perform at its best in a high pressure environment. What will you do? Working in our busy Control Centre, you'll be responsible for the real-time provision of customer information, specifically translating operational information into useful messages for our customers and frontline teams. You will be responsible for communicating the LNER customer plan using a variety of systems to internal and external stakeholders. You will lead the delivery of our real-time customer experience, providing effective customer contingency plans as required. During periods of service disruption you will be responsible for creating and managing the customer plan. You will look for ways to continually improve the provision of customer information and customer experience plans to help drive an enhanced service to our customers. As a key leader within the team, you will manage the Customer Information Controller and the Customer Experience Controller on shift. To be successful in this role, we need you to have the following: Excellent communication skills, both written and verbal. A strong customer focus. Sound IT skills. A proven leader. Experience of working successfully under pressure. Please note this is a rostered management position, an example of the current shift pattern is as follows: Early 06:15-14:30 Late 13:45-22:00 Night 21:15-06:50 This role is based in the York Rail Operating Centre and cannot be undertaken remotely. If this sounds like you, then we want to hear from you. Our people are our greatest asset and we are always on the look out for new talent. We look forward to reading over your application.
Feb 13, 2026
Full time
Duty Customer Experience Manager As a Duty Customer Experience Manager, you will play a key leadership role within the Control Centre, shaping how our customers experience the railway in real time, especially when it matters most. This role is about turning complex operational information into clear, timely and meaningful messages that support customers and frontline colleagues. You'll lead the customer experience response during disruption, creating and managing customer plans that balance operational realities with customer needs. You'll work closely with colleagues across Service Delivery, taking a proactive approach to improving how we communicate, how we plan for disruption, and how we deliver a consistent, trusted customer experience. As a leader on shift, you'll also guide and support the Customer Information Controller and Customer Experience Controller, helping the team perform at its best in a high pressure environment. What will you do? Working in our busy Control Centre, you'll be responsible for the real-time provision of customer information, specifically translating operational information into useful messages for our customers and frontline teams. You will be responsible for communicating the LNER customer plan using a variety of systems to internal and external stakeholders. You will lead the delivery of our real-time customer experience, providing effective customer contingency plans as required. During periods of service disruption you will be responsible for creating and managing the customer plan. You will look for ways to continually improve the provision of customer information and customer experience plans to help drive an enhanced service to our customers. As a key leader within the team, you will manage the Customer Information Controller and the Customer Experience Controller on shift. To be successful in this role, we need you to have the following: Excellent communication skills, both written and verbal. A strong customer focus. Sound IT skills. A proven leader. Experience of working successfully under pressure. Please note this is a rostered management position, an example of the current shift pattern is as follows: Early 06:15-14:30 Late 13:45-22:00 Night 21:15-06:50 This role is based in the York Rail Operating Centre and cannot be undertaken remotely. If this sounds like you, then we want to hear from you. Our people are our greatest asset and we are always on the look out for new talent. We look forward to reading over your application.
Salvation Army Housing Association
St. Austell, Cornwall
About The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for people experiencing homelessness and developing their strengths and talents? If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our FreshStart Service,to e click apply for full job details
Feb 13, 2026
Full time
About The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for people experiencing homelessness and developing their strengths and talents? If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our FreshStart Service,to e click apply for full job details
We are currently recruiting for a new Service Advisor to help us at our Peugeot branch in Kilmarnock. We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progre
Feb 13, 2026
Full time
We are currently recruiting for a new Service Advisor to help us at our Peugeot branch in Kilmarnock. We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progre
A multinational IT services company is seeking a Customer Experience Director to lead their Service Desk operations. This role requires overseeing a large team while ensuring high-quality IT support services. The ideal candidate will have over 20 years of leadership experience in IT managed services and a strong background in ITIL frameworks. Candidates must possess excellent communication and analytical skills while demonstrating a commitment to operational excellence and continuous improvement.
Feb 13, 2026
Full time
A multinational IT services company is seeking a Customer Experience Director to lead their Service Desk operations. This role requires overseeing a large team while ensuring high-quality IT support services. The ideal candidate will have over 20 years of leadership experience in IT managed services and a strong background in ITIL frameworks. Candidates must possess excellent communication and analytical skills while demonstrating a commitment to operational excellence and continuous improvement.
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Feb 13, 2026
Full time
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
We're recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands. What we can offer you 33 days' holiday allowance with room to grow Private healthcare Generous retail discounts Flexible working Maternity and paternity packages Access to training opportunities to grow and develop skills click apply for full job details
Feb 13, 2026
Full time
We're recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands. What we can offer you 33 days' holiday allowance with room to grow Private healthcare Generous retail discounts Flexible working Maternity and paternity packages Access to training opportunities to grow and develop skills click apply for full job details
Head of Customer Contact - Repairs A place to make a difference Location : Peterborough, hybrid 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type : Permanent Hour: 35 hours per week, Monday Friday between 8am and 6pm With over 21,000 homes across the country, were responsible for supporting thousands of customers and their families click apply for full job details
Feb 13, 2026
Full time
Head of Customer Contact - Repairs A place to make a difference Location : Peterborough, hybrid 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type : Permanent Hour: 35 hours per week, Monday Friday between 8am and 6pm With over 21,000 homes across the country, were responsible for supporting thousands of customers and their families click apply for full job details
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
Feb 13, 2026
Full time
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
Customer Service Manager Global Sports & Lifestyle Brand Salary: £40,000£50,000 + Benefits Start: ASAP Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-moving environment where collaboration, innovation, and problem-solving are part of your everyday? This is your chance to join a global powerhouse in the sports & fashion industry an click apply for full job details
Feb 13, 2026
Full time
Customer Service Manager Global Sports & Lifestyle Brand Salary: £40,000£50,000 + Benefits Start: ASAP Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-moving environment where collaboration, innovation, and problem-solving are part of your everyday? This is your chance to join a global powerhouse in the sports & fashion industry an click apply for full job details
Customer Service Coordinator Northampton, NN4 Monday to Friday - rotating shifts: 8am-4pm / 9am-5pm / 10am-6pm £26,000 + cracking benefits package 3 months temporary (could be extended/go perm) If you're the kind of person who spots a typo from across the room, remembers names, dates and delivery details without breaking a sweat, and actually enjoys helping people - this one's for you click apply for full job details
Feb 13, 2026
Seasonal
Customer Service Coordinator Northampton, NN4 Monday to Friday - rotating shifts: 8am-4pm / 9am-5pm / 10am-6pm £26,000 + cracking benefits package 3 months temporary (could be extended/go perm) If you're the kind of person who spots a typo from across the room, remembers names, dates and delivery details without breaking a sweat, and actually enjoys helping people - this one's for you click apply for full job details
Head of Customer Operations Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisat click apply for full job details
Feb 13, 2026
Full time
Head of Customer Operations Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisat click apply for full job details
We're looking for a kind, compassionate and resilient Deputy Manager to join our Mental Health Social Care Service in Tower Hamlets. No personal care or experience is required, just the right values. £36,000 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here click apply for full job details
Feb 13, 2026
Full time
We're looking for a kind, compassionate and resilient Deputy Manager to join our Mental Health Social Care Service in Tower Hamlets. No personal care or experience is required, just the right values. £36,000 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here click apply for full job details
Service Manager n-compass is a Great Place to Work, we employ great people who provide compassionate, person centred support that empowers individuals to be heard, build resilience and take positive steps towards a brighter future. We have an exciting opportunity to join our management team click apply for full job details
Feb 13, 2026
Full time
Service Manager n-compass is a Great Place to Work, we employ great people who provide compassionate, person centred support that empowers individuals to be heard, build resilience and take positive steps towards a brighter future. We have an exciting opportunity to join our management team click apply for full job details
Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions click apply for full job details
Feb 13, 2026
Full time
Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions click apply for full job details
Service Advisor Commercial Vehicles Salary: £28,000 £32,000 basic + bonus up to £4,000 (OTE £36,000) Hours: 44.5 hours per week (including 1 in 3 Saturday mornings) A well-established commercial vehicle dealership in Bicester is looking to recruit an experienced Service Advisor to join a busy and professional service team click apply for full job details
Feb 13, 2026
Full time
Service Advisor Commercial Vehicles Salary: £28,000 £32,000 basic + bonus up to £4,000 (OTE £36,000) Hours: 44.5 hours per week (including 1 in 3 Saturday mornings) A well-established commercial vehicle dealership in Bicester is looking to recruit an experienced Service Advisor to join a busy and professional service team click apply for full job details
Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people click apply for full job details
Feb 13, 2026
Full time
Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people click apply for full job details
