1552 Call Centre / CustomerService jobs

Customer Service Advisor Salary: 12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!

Senior Complaints Handler / Team Lead (Housing / Repairs) Hemel Hempstead, Hertfordshire (Hybrid Working) £38,325.00 per annum Permanent, Full Time (37 hours per week) Thrive Homes are seeking a Senior Complaints Handler / Team Lead to oversee the daily operation of the complaints service, managing the team and ensuring all complaints are logged, assigned, and progressed in accordance with the Housing Ombudsman s Complaint Handling Code, relevant regulatory requirements, and Thrive s internal policies and procedures. This key role will provide daily supervision, coaching and performance management for a team of eight, ensuring wellbeing and development in line with organisational policies. While this role is hybrid, you will be required to attend our office to gain a thorough understanding of our Repairs department and how it operates. This will include spending time with colleagues, observing key processes, and building the knowledge needed to handle related complaints confidently and effectively. Other Responsibilities: Oversee a high volume of complaints correspondence, ensuring complaints and service requests are correctly identified, logged, prioritised and allocated. Allocate and monitor caseloads, records and response deadlines to ensure complaints are progressed in line with policy and agreed timescales, taking action where cases are at risk of delay and escalating high-risk matters where appropriate. Act as the first point of support for complaint handling queries from the team and wider business, providing advice in line with policy and regulatory requirements. Assist with audits, compliance activity and Ombudsman enquiries, ensuring case information and evidence is provided where required. Work collaboratively with the Complaints Resolution Manager to maintain continuity of service, providing cover or deputising where required. Line management. Requirements: Supervising or line managing staff, including allocating work, monitoring performance, supporting development and managing day-to-day operational issues. Complaints handling in social housing or a regulated environment. Working in a complaints role and applying complaint handling procedures in line with the Housing Ombudsman Complaint Handling Code or equivalent regulatory standards. Workload planning, case allocation and deadline management in a high-volume environment. Organising team workloads, allocating cases or tasks, prioritising work and ensuring responses are delivered within policy or regulatory timescales. Use of case management systems and Microsoft Excel (intermediate level or above). Using systems and spreadsheets to track cases, manage workflows or produce operational information. Providing operational guidance and supporting complex or sensitive cases. Acting as a first point of contact for colleagues, advising on complaint handling or customer cases and escalating risks appropriately. Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: 2nd March 2026 Interviews: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Thrive Homes and Watford Community Housing are exploring a potential merger that would create a stronger organisation built on shared values and geography. For our people, this means new opportunities to grow, develop, and make an even bigger impact. By combining resources and expertise, we aim to invest more in homes, deliver excellent customer service, and expand affordable housing for local communities, all while offering our staff greater scope to shape their careers in housing.

Rugby Office based - Monday - Friday 9am - 6pm 25,450 per annum We are looking for an energetic individual with a very clear telephone manner and confident IT skills. You must have a passion for excellent customer service acting with professionalism at all times putting the client's needs first. Key tasks for this Customer Service Advisor role include: answering inbound calls and making outbound calls answering queries via email Using a bespoke CRM system - making sure you are always keeping it updated quote adjustments to policies and issue relevant documentation. Please only apply if you have a confident and clear telephone manner and you have telephone experience talking to clients you are a confident IT user you enjoy being organised and working on your own initiative. you are reliable and show a good work track record.

Sales Executive - American Market Temp to Perm Macclesfield - Hybrid Pay 23,990 + 29,000 OTE Monday - Friday full time I am currently recruiting for a fantastic business in Macclesfield who are looking for a Sales Executive to join their team! No experience is required, just a personable individual who is keen to learn and be successful. About the Role Do you thrive in a fast-paced environment and enjoy engaging with people over the phone? I am looking for energetic and pro-activate individuals who are keen to start a career within a sales environment. You will be liaising with businesses, following up on leads and discussing the services on offer. Full training will be provided so you will have all the tools and resources required to be successful! What will your day to day look like? Making outbound calls to business Building rapport with business and decision makers Discussing various services on offer Booking appointments for the Business Development team Generating leads from various source such as LinkedIn Ensuring all activity is logged on the internal system Logging activity and managing follow-ups within the CRM system What do you need? Ability to build rapport with people easily Willingness to learn and develop Outstanding communication skills Self driven and able to work to targets Confident working in a fast paced phone-based environment Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Executive Uxbridge Salary Negotiable A fabulous opportunity has become available working within a global business based in Central Uxbridge. This role would be ideal for candidates who are passionate about delivering outstanding customer service and are looking for an opportunity where they can really develop and enhance their skills. This role would be ideal for candidates who have come from a retail background with strong IT skills or, those who have a little office experience and are looking for that next step in their career! Some role responsibilities include: Handling incoming queries from your assigned accounts Maintaining and updating client records Resolve product queries by having excellent product knowledge Assist the Marketing team Directing calls to the relevant team member and meet and greet visitors Processing orders accurately Inventory checks Prepare sales invoices Process credit notes Any ad-hoc administration duties as and when required Requirements: Intermediate MS Excel skills Ideally experience with Sage Can cope in a high pressure and busy environment Organised with excellent time management skills Superb customer service and communication skills What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Swedish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Seeking all those who have experience working Corporate Reception roles working in a team, managing front of house and delivering exceptional guest experience. You'll be working at a gorgeous building on the riverside in South East London and just a short walk from London Bridge station click apply for full job details

Credit Controller Maidstone Temp to perm opportunity Salary - 27,000 + (Monthly Bonus) Our client is seeking a motivated Credit Controller to join their finance team. This is an excellent opportunity for someone with strong organisational skills and a background in accounts or credit control to play a key role in ensuring the smooth running of customer accounts. The role is based on the outskirts of Maidstone and offers a free shuttle bus from the Maidstone town centre. Key Responsibilities: Managing debtor accounts and ensuring timely payment collection Liaising with customers by phone and email to resolve payment queries Reconciling accounts and preparing regular reports for management Supporting the wider accounts team with ad hoc finance duties The Ideal Candidate Will Have: Previous credit control or accounts experience Strong communication and negotiation skills High attention to detail and the ability to meet deadlines Confidence using IT systems and Microsoft Office, especially Excel What's on Offer: A friendly, supportive team environment Career development opportunities Cycle parking and shelters Free shuttle bus to the business park - picked up from the town centre. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Would you like a career in Compliance, which is interesting and an ever changing arena? FULL TRAINING WILL BE GIVEN. Would you like to work for an industry leader, who are also a superb employer? Our client is looking to recruit a Junior, who is highly motivated, with ideally some minimal experience within Trade Compliance,(however this is not essential) and who is looking to develop their knowledge within this area. The role is customer facing, based in Tring, and working within the Trade Compliance Team. Duties within this role includes the following, in which full training will be given. Learn the basic understanding of UK/US Export Military/Dual Use Controls Reviewing of Export Blocks within the ERP system and coordinating with Customer Services Sanctions Party List Screening Embargoed and Sanctioned destination determination Commodity Code (HTS) support Travel Authorisations for business travel Engage with customers to resolve barriers Support Sales Order Reviews Assist with Internal reviews for accuracy of HMRC customs documents Look after Export Clearance Instructions Assist with other support activities across the team as required Desired attributes include: Team player Willingness to learn Able to operate both independently and under direct instruction Computer literate (SAP experience preferable, though this is not compulsory) Able to operate under pressure Understand the importance of maintaining compliance with Legislation The hours of work are exceptionally great, and are as follows: Monday - Thursday: 08:00 - 16:45 Friday: 08:00 - 12:00 30 mins for lunch

Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Assist in managing customer accounts and maintaining strong relationships with clients. Prepare and process commercial documentation, including quotes and invoices. Support the commercial team in negotiating and finalising agreements with customers. Monitor and track commercial activities to ensure compliance with company policies and procedures. Conduct market research to identify potential business opportunities and provide insights to the commercial team. Coordinate with internal departments to ensure seamless execution of commercial operations. Handle customer enquiries and provide timely and accurate information. Assist in the preparation of reports and presentations for management review. Maintain accurate records and databases related to commercial activities. Provide out of ours cover as required on a rotating basis along with other team members. Ensure compliance with company policies and relevant legal and regulatory requirements. Contribute to continuous improvement initiatives to enhance the efficiency and effectiveness of the commercial department. About you: Previous experience in a commercial, sales or customer service role is advantageous. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). NVQ Diploma or equivalent; additional qualifications in logistics, supply chain management, or related fields are a plus. Knowledge of commercial and logistics software is an advantage. Proactive problem-solving skills and the ability to work independently and as part of a team. What we offer: Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. 33 days holiday per annum, Including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking / Public transport available Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Click the Apply button to register your interest and you'll be redirected to our careers page to complete the application form. Candidates with the relevant experience or job titles of: Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Customer Service Executive, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, may be considered for this role.

Job Title: Interview Co-ordinator Location: Tunbridge Wells (site based) Salary: £28,000 £32,000 Hours: 40 hours per week, working on an agreed rota covering early, main, and late shifts Contract Type: Fixed-Term Contract, 12 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking an Interview Co-ordinator to join their Tunbridge Wells site. The role involves managing onsite interview arrangements for Service Users (SUs), ensuring equipment is available and functioning, assisting with technical issues, and conducting welfare checks. The Interview Co-ordinator supports all aspects of the interview process with minimal supervision and provides detailed handovers to colleagues on a rota system. Duties and Responsibilities: Prepare and maintain IT equipment, interview booths, and waiting areas; ensure cleanliness and functionality. Coordinate interview schedules, and manage interview registers. Book translators and address specific SUs needs prior to interviews. Meet and greet SUs, set up interviewees in booths, and confirm details with Decision Makers. Assist during interviews, remain in waiting area, and provide support for any issues. Conduct private post-interview welfare checks and escalate concerns to Welfare Team Leader. Maintain email communication, report IT issues, and log attendance or delays. Handle personal data securely, maintain records per company policies, and comply with relevant legislation. Undertake training, monitor own development, and perform additional duties as required. Required Skills: Highly organised and detail-oriented, able to manage multiple tasks efficiently Excellent communication and interpersonal skills Strong problem-solving and decision-making skills Maintains confidentiality and adheres to compliance requirements Awareness of and sensitivity to diverse cultures and backgrounds Able to work independently and collaboratively within a team Must hold a full UK driving licence and have access to a vehicle Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Job Title: Multi-Lingual Customer Service Advisor (German Speaking) Salary: £25,837 per annum (Full-Time, Permanent, 37.5 hours) Location: Liverpool City Centre (Office based within a hybrid model) Working Hours: Mon-Sun (covering hours between 7am-5pm) Interviews are taking place immediately for this position so please be aware of that before applying. Are you an experienced Multi-Lingual Customer Service Advisor (English & German Speaking) able to handle all customer interactions in a professional and friendly manner? We are recruiting for this role to join a globally known company at their Liverpool City Centre office. This is an exciting opportunity to play a pivotal role in influencing future of the company s service and shaping customer experience for this and other campaigns. You will interact with customers across all channels and provide a high touch experience for customers at all times. What You ll Do: Answering questions, solving problems and recommending experiences that meet customer needs. Advising customers on the best services available and promoting members and other potential add-on s available to the customer. Providing a high-level customer experience that enhances their experience and builds up reputation. Initially capturing then maintaining to ensure there s quality customer data being recorded on the system. Highlighting and escalating any issues as and when necessary. Delivering and maintaining both your own and team targets. Key Skills & Experience We re Looking For: Multi-lingual (German and English speaking). Excellent verbal and written speaking experience within both English and German speaking. Background in customer service via call centre, customer service led roles. It would also be desirable to for this be travel or hospitality led however this isn t essential. Be desirable to have experience in up-selling or cross-selling. Benefits: Competitive salary with commission and performance-related bonuses. 25 days holiday per year plus bank holidays. Local public transport links (within walking distance) and local discounted car parking facilities. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Apply today to work as a Check-In Agent for our client, which is one of the main providers of ground handling operations for a well-known client across different UK airports. Staffline is recruiting for Check-In Agents in Bristol. The rate of pay is £13.25 per hour. Overtime is available and is paid at £19.87 per hour. Opportunity to earn more by monthly performance incentives! This role offers 20 hours or 30 hours per week, on a rotating basis. Shift patterns are 5 on 3 off for 30 hours or 3 on 6 off for 20 hours. The hours of work are: - 3am to 12pm - 4am to 1pm - 12pm to 10pm Please note that although part-time is available, you do need to be able to first commit to two weeks of full-time training, Monday-Friday. Please note that as part of our commitment to maintaining a safe and productive work environment, all candidates who receive a job offer will be required to undergo pre-employment drug and alcohol testing prior to their first day of training. Due to the nature of this role, all candidates will be asked to provide references covering the last 5 years of employment - and personal references for any gaps in employment. Candidates must be willing to undergo a DBS and CTC check. Your Time at Work As a Check-In Agent, you will be responsible for: - Validating customer's documentation for travel - Supporting passengers to check in their baggage - Reinforcing the rules for oversized luggage and ensuring the correct fees apply if the size/weight is over the standards - Consistently delivering the highest customer service - Making the customers' journey positively memorable - Processing customers for boarding - Processing customers using manual and automated systems - Assisting customers during disruption - Ensuring compliance with both airline and airport policies Our Perfect Worker Our perfect worker would show the following skills: - Passion for customer service - Excellent communication skills - Calm, friendly and professional - Excellent organisation skills - Be able to react to any given situation quickly and accurately - Be able to work well within a team and as an individual - Be able to stand for prolonged hours Due to the nature of this role, all candidates will be asked to provide references covering the last 5 years of employment - and personal references for any gaps in employment. Candidates must be willing to undergo a DBS and CTC check. Experience in a similar role is desirable, but not essential. Key Information and Benefits - Earn £13.25 per hour - 3am to 12pm, 4am to 1pm,12pm to 10pm - Temp to perm opportunity - OnSite support from Staffline - Canteen on site - Good links to public transport - Uniform provided - PPE provided - Performance bonus - Full training provided - Opportunities for overtime Job Ref: 1DHLBEJ About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Beauty Therapist Luxury Salon Opportunity An exceptional opportunity has become available for a talented and passionate Beauty Therapist to join a luxury, high-end salon team. Our client is seeking a professional therapist who takes pride in delivering outstanding treatments, exceptional client care, and a refined, relaxing experience within a beautiful salon environment. The Role You will be responsible for delivering a first-class beauty experience by: Providing a range of beauty treatments to an exceptional standard (including facials, massage, waxing, gel manicure/pedicure tailored to your skill set) Delivering bespoke consultations and expert treatment advice tailored to each client Creating a calm, relaxing, and luxurious experience for every client Delivering outstanding customer service and personalised client care Building and maintaining a loyal, high-value client base Maintaining immaculate standards of cleanliness, hygiene, and professionalism Upholding the salon s luxury brand standards at all times Working collaboratively within a highly skilled, supportive team The Ideal Candidate Our client is looking for a therapist who: Is qualified to NVQ Level 2/3 or equivalent Has proven experience in a professional salon or spa environment Is confident in treatments such as facials, massage, waxing, and gel nails Demonstrates exceptional attention to detail and technical precision Has a professional appearance and manner Possesses excellent communication and consultation skills Is reliable, motivated, and committed to excellence Has a genuine passion for beauty, wellness, and luxury service What They Offer Full-time or part-time positions available Highly competitive pay and/or commission (based on experience) A beautiful, luxury salon environment with premium clientele Advanced education, training, and career progression opportunities A supportive, respectful, and professional team culture A steady flow of high-quality clients A salon that values your talent, professionalism, and individuality Why Join Them? They are in a refined, high-end salon with loyal luxury clients Be part of a brand that values quality, care, and service excellence Continue to develop your skills at an advanced professional level Build a prestigious, long-term career in beauty If you are a talented Beauty Therapist seeking a luxury salon environment where your skills are valued and your career can flourish, we would love to hear from you. Apply now and take the next step in your professional journey.

Customer Service Coordinator - Maternity Cover - North Midlands Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. We are looking for a Customer Service professional within the new house building industry to join our North Midlands region, on a 12 months maternity cover contract. In this role you will - Monitor and manage both your personal email inbox and the shared Customer Service department inbox Record and maintain accurate logs of all customer and contractor communications, including telephone calls and emails Track customer issues and update all records to ensure accurate and timely reporting Coordinate and schedule diaries for Customer Service Operatives Allocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homes Organise materials and resources ahead of scheduled works, ensuring availability both in-store and on-site Process purchase orders, invoices, and manage any contra-charging requirements Oversee contractor performance and report any inadequate outcomes to the Customer Service Manager Ensure reasonable and timely remediation timescales for customers and maintain regular communication throughout the process Address and escalate unresolved or unsatisfactory customer issue resolutions Ensure the out-of-hours service and associated reporting run efficiently Maintain complaint logs and provide weekly updates to senior management Acknowledge and respond to customer complaints within agreed SLAs Maintain surveys, reports, and documentation received from contractors and external bodies Uphold a professional standard when dealing with internal teams, external partners, and customers About you - Experience in a similar role within a housebuilding organisation is desirable Qualified by experience Strong organisational abilities with the capacity to prioritise workload effectively Able to work independently and collaboratively as part of a team Excellent written and verbal communication skills Ability to work well under pressure in a fast-paced environment Initiative-driven, with strong problem-solving skills Highly motivated and an excellent communicator Professional, reliable, and committed to delivering exceptional customer service We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion

Customer Service Advisor Salary: 12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!

Care Service Manager Location: Edinburgh, EH11 4EP Salary: £36.050.00 per annum Contract: Full time, Permanent Hours: 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have the s click apply for full job details

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard click apply for full job details

We have an exciting opportunity for an experienced Service Manager to join our management team at Exeter/Car & Van Store. The Opportunity: In this role, you will play an important role in supporting and motivating a team of Service & Parts Advisors by setting objectives to maximise performance and profitability, in additionto managing a workshopto ensure that workshop efficiency and productivity rat click apply for full job details

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team click apply for full job details

Customer Service Coordinator £25,000 Gravesend Full time Permanent Monday to Friday 6am - 2pm Do you have experience in a busy fast paced environment? Do you have experience in customer service/helpdesk roles? Attega Group is working on behalf of our client as their in-house recruitment provider. We are currently recruiting for a Customer Service Coordinator to join their team. The main purpose of this Customer Service Coordinator role is to support the help desk and liaise with our engineers. In return, our client is offering a salary of up to £25,000 P/A , depending on experience. Company benefits also include: 20 days holiday plus bank, Company events This role is full-time and permanent . The hours of work will be 6am - 2pm Monday - Friday. Reporting to the line manager your responsibilities will include: Handle incoming telephone calls from drainage engineers, customers, and colleagues. Deal with a busy shared inbox, dealing with all emails in a timely manner. Log new job requests onto internal job management systems and client portals. Plan and allocate incoming jobs, ensuring SLA timescales are met and responding promptly to emergency requests. Provide on-site support and assistance to drainage engineers as needed. The ideal candidate: Previous experience in a busy helpdesk environment, engineer scheduling, or a fast-paced, customer-focused role. Excellent communication and organisational abilities Strong administrative skills with a high level of attention to detail. Proficient in Microsoft Office, particularly Word and Excel. A proactive team player with the ability to work independently and meet deadlines For more information on our Customer Service Coordinator role, please contact Amy in the Attega Group offices today!

A leading B2B distributor of heating and plumbing products is looking for a friendly, customer-focused Internal Sales & Customer Service professional to join their successful sales team in Poole. This is an excellent opportunity for someone seeking a client focused, long-term role within a well-established, fast-paced, and people-oriented business. Following a record year, the business has built an excellent reputation within the industry for high-quality products and outstanding customer service. They are part of a market-leading 1 billion UK distribution group, employing over 1,700 people nationwide. You will be joining a high-performing internal sales team that works closely with prestigious national accounts, offering exposure to well-known customers and high-value relationships. Role Responsibilities After the initial training and induction period you will: Manage and develop a portfolio of key contacts through regular, proactive engagement Grow client accounts by increasing trade value and offering relevant, tailored product ranges Support the Sales Team Manager with office-based account management to drive business growth Negotiate customer pricing confidently, making commercially sound decisions Increase turnover and profit through creative and strategic sales activity Maintain accurate records and high-quality administration across all customer accounts Rewards As an Internal Sales & Customer Service professional, you will receive: A starting salary between 29,000 - 30,000 An uncapped annual profit share bonus Membership of the company's excellent pension scheme A stable, permanent role within a successful and growing business Comprehensive training, ongoing support and professional development A friendly, collaborative team environment Working hours are 8.00am - 5.00pm with 1 hour for lunch Requirements To be successful in this Internal Sales & Customer Service role, you should be: An enthusiastic strong communicator with excellent telephone skills (experience in internal sales, customer service, or a similar office-based role is beneficial but not essential) Confident with strong relationship-building skills A team player who enjoys working collaboratively Motivated by targets and achieving results Hard-working with a positive, can-do attitude PC literate, with confidence using standard office systems Adaptable and flexible in a fast-paced environment Think you have what it takes? Apply today to find out more!

Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration - 3 months contract with potential to go permanent with the client Hours - Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email - from initial contact through to f click apply for full job details

Join Our Team as a Contact Centre Worker! Are you ready to make a difference in public service? We are thrilled to announce an exciting opportunity for a Contact Centre Worker to join our dedicated team! As a vital member of our organisation, you will play an essential role in providing outstanding customer care to those who rely on our services. What You'll Be Doing: As a Contact Centre Worker, your responsibilities will include: Customer Engagement: Handle a diverse range of inbound calls, ensuring that every customer's journey is seamless and satisfying. Your goal? Resolve queries "Right First Time" with a friendly and professional approach! Data Management: Capture, maintain, and ensure the quality and safety of customer data. Accuracy is key! Claims Assessment: Assess claims and respond to customer inquiries via electronic means, supporting our mission to streamline services. Support Digitisation: Contribute to the Department's goal of digitising all claimant services, making a positive impact on our community. Team Goals: Deliver on individual and team targets, working collaboratively in a high-energy environment. What We're Looking For: To thrive in this role, you should possess: Communication Skills: Excellent verbal and written English communication skills are essential to connect effectively with customers. Process Orientation: A keen ability to follow instructions and processes diligently. Resilience: The capacity to remain calm and effective in a fast-paced, high-pressure environment. Documentation: Evidence of your Access NI application number and a cleared Access NI certificate are required. Right to Work: Verified right to work documentation is essential. Why Join Us? Impactful Work: Be part of a team that makes a real difference in people's lives through public service. Dynamic Environment: Enjoy a vibrant, fast-paced atmosphere where every day brings new challenges and opportunities. Supportive Team: Work alongside a supportive team that values collaboration and success. If you're ready to bring your customer service skills to the forefront and be a part of something meaningful, we want to hear from you! How to Apply: Excited to embark on this journey? Apply now and take the first step towards a fulfilling career as a Contact Centre Worker! Please ensure that you have your Access NI application number and cleared certificate, along with your right to work documentation ready for verification. Join us in providing essential services to our community-your next adventure starts here! Apply Today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Customer Care Coordinator Temporary (Ongoing) Warrington New build housing £24 - £27 Per hour TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5 rated developer and one of the UK largest Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable. The Role: Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged accurately Maintain accurate and concise records of all repairs, solutions and notes/comments General administration duties Comply with our GDPR policy The Person: Previous experience with a developer is preferred but not essential Customer care/Customer service experience in an office environment Great IT skills Good Communication skills Remuneration: Hourly rate Potentially permanent opportunity TS Recruitment act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Construction and Residential recruitment and service UK.

Fawkes & Reece are currently recruiting for a Customer Service Coordinator to join a well-established and growing team based in the DE24 area of Derby. This is an excellent opportunity for someone with strong organisational skills and a passion for delivering excellent customer service Customer Service Coordinator Location: DE24 (Derby) Salary: £26,000- £32,000 DOE Company: Fawkes & Reece If you are i click apply for full job details

Service Coordinator Hours: Monday to Friday, 08 00 Location: Wakefield, WF2 £28,000 - £32,000 This is not just a job it s a mission-critical role in a 24/7 service-based business where failure is not an option . Clients are demanding, and we share their pain . Every call is an opportunity to deliver excellence not an inconvenience, but the reason we exist . We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front. There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations. Job Responsibilities: Schedule urgent and planned works Be the first point of contact for clients professional, positive, and proactive Manage strict deadlines , tight budgets , and high expectations Work closely with purchasing and sales teams we are one team, one goal Ensure site surveys , quotations , and installations are completed on time Handle credit checks , supplier coordination , and subcontractor management Constantly reschedule resources to meet shifting priorities Deliver smooth project execution from start to finish Service Repair Coordination : Reactive scheduling, urgent client support, engineer dispatch PPM Coordination : Planned maintenance, quoting, supplier liaison, profitability tracking Client Communication : Clear, confident, and always positive Commercial Awareness : Protecting and enhancing margin on every transaction Experience required: Proven experience in reactive and planned project coordination Strong organisational skills and commercial acumen A natural instinct for customer care Those who have held jobs such as, Service Coordinator / Engineering Coordinator / Engineering Scheduler / Service Scheduler / Maintenance Coordinator / Maintenance Scheduler / Field Service Coordinator / Field Engineer Scheduler / Service Delivery Coordinator / Contract Coordinator and similar. Ready to lead, deliver, and make a difference? Apply now and become part of a company where every second counts and every action matters . If you have any further questions, please contact Shannon Clough at Interaction Leeds on (phone number removed) / (url removed) INDLEE

Customer Development & Relations Manager Hybrid/Remote National Travel Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities, and driving meaningful commercial growth? Salary - 50,000 - 55,000 DOE Employee Benefits & Package Pri click apply for full job details

Service Manager Rochdale, Greater Manchester Full Time £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department click apply for full job details

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISEs programmes challenge attitudes and facilitate long-lasting behaviour chang click apply for full job details

Derbyshire County Council Digital Services Matlock / Hybrid Grade 12 Full-time Are you passionate about making sure new and changed digital services land smoothly, safely, and successfully? Do you thrive at the intersection of people, technology, and service quality? If so, wed love to hear from you click apply for full job details

Head of IT Service Architecture & Delivery Location: Yorkshire Salary: £65,000 + Bonus + Full Benefits Security Clearance: SC required (must hold or be eligible) - DV desirable We are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure Defence communications and infrastructure programme click apply for full job details

Head of Client Services Location: Nottingham (with occasional travel) Salary: £60,000 £70,000 per annum (negotiable depending on experience) Hours: 37.5 hours per week, Monday to Friday (flexibility required) Holiday: 22 days annual leave plus Bank Holidays Pin Point Recruitment is proud to be supporting a leading organisation in the search for an experienced Head of Client Services to lead client del click apply for full job details

Customer Service Coordinator Felixstowe £30K 25 days annual leave + Bank Holidays Hours: 8-5pm Company pension scheme Free parking One of the UKs largest maritime intermodal logistics operators is looking for a confident, people-focused Customer Services Coordinator who has got experience within a logistics environment to join their fast-moving team click apply for full job details