Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters. Roles : We are currently recruiting for two vacancies, known internally as Supporter Care Coordinator. Location : Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required. About the role The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills. This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service. About you To be successful in this role you will: Have significant current or very recent experience in telephone-based customer/supporter service Be an initiative-taker, actively seek solutions before escalating issues Be able to effectively handle complex and difficult telephone calls Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed Be motivated to develop professionally and consistently meet performance targets Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 22nd March 2026 at 23:59 Interview process: Competency based interview plus assessment tasks Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026 AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Mar 04, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters. Roles : We are currently recruiting for two vacancies, known internally as Supporter Care Coordinator. Location : Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required. About the role The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills. This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service. About you To be successful in this role you will: Have significant current or very recent experience in telephone-based customer/supporter service Be an initiative-taker, actively seek solutions before escalating issues Be able to effectively handle complex and difficult telephone calls Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed Be motivated to develop professionally and consistently meet performance targets Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 22nd March 2026 at 23:59 Interview process: Competency based interview plus assessment tasks Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026 AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
If you enjoy leading people, shaping client relationships, and having real influence over how work gets done, this Client Manager role could be the step that changes how you feel about your career. Not only that, this role has a "clear line of sight" towards Director level within the firm. This is a position designed for someone who wants more than a portfolio and deadlines. As a Client Manager, you'll have genuine ownership. Ownership of your team. Ownership of client relationships. And a seat at the table when it comes to decisions that affect how the firm grows and evolves. You'll work closely with Partners and Directors, not just delivering a quality of service to a client base of around 180 clients, but helping steer strategy, mentor future leaders, and raise standards across the board. The role offers variety without chaos. Structure without micromanagement. You'll lead a small, capable team, support their development, and act as the main point of contact for a defined client bank. If you're a Client Manager who values trust, flexibility, and being listened to, this could be exactly what you've been missing. Responsibilities Lead and support a pod of 3-5 team members alongside your own client portfolio Oversee the delivery of accounts, tax, VAT and statutory compliance work Work closely with Partners and Directors on key client relationships Monitor workflow, deadlines and service standards across your client bank Act as a mentor, coach and escalation point for technical or client matters Champion efficient use of systems to improve visibility and performance The Ideal Candidate Fully qualified ACCA or ICAEW Experience managing or mentoring staff within practice Confident overseeing compliance work across multiple service lines Comfortable leading client conversations and adding value beyond the basics Happy working in a hybrid, multi-site environment What's on Offer Competitive salary Hybrid working with flexibility around location Clear progression and succession planning opportunities Direct exposure to Partners and firm-wide strategy A role with genuine influence over people and processes Supportive culture focused on development and wellbeing Register your interest by applying today or call Richard Davies or Luke Scale on to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/251393 - Client Manager.
Mar 04, 2026
Full time
If you enjoy leading people, shaping client relationships, and having real influence over how work gets done, this Client Manager role could be the step that changes how you feel about your career. Not only that, this role has a "clear line of sight" towards Director level within the firm. This is a position designed for someone who wants more than a portfolio and deadlines. As a Client Manager, you'll have genuine ownership. Ownership of your team. Ownership of client relationships. And a seat at the table when it comes to decisions that affect how the firm grows and evolves. You'll work closely with Partners and Directors, not just delivering a quality of service to a client base of around 180 clients, but helping steer strategy, mentor future leaders, and raise standards across the board. The role offers variety without chaos. Structure without micromanagement. You'll lead a small, capable team, support their development, and act as the main point of contact for a defined client bank. If you're a Client Manager who values trust, flexibility, and being listened to, this could be exactly what you've been missing. Responsibilities Lead and support a pod of 3-5 team members alongside your own client portfolio Oversee the delivery of accounts, tax, VAT and statutory compliance work Work closely with Partners and Directors on key client relationships Monitor workflow, deadlines and service standards across your client bank Act as a mentor, coach and escalation point for technical or client matters Champion efficient use of systems to improve visibility and performance The Ideal Candidate Fully qualified ACCA or ICAEW Experience managing or mentoring staff within practice Confident overseeing compliance work across multiple service lines Comfortable leading client conversations and adding value beyond the basics Happy working in a hybrid, multi-site environment What's on Offer Competitive salary Hybrid working with flexibility around location Clear progression and succession planning opportunities Direct exposure to Partners and firm-wide strategy A role with genuine influence over people and processes Supportive culture focused on development and wellbeing Register your interest by applying today or call Richard Davies or Luke Scale on to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/251393 - Client Manager.
Role: Asssistant Support Manager Salary: £25,621 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Mar 04, 2026
Full time
Role: Asssistant Support Manager Salary: £25,621 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Why Join Van Mossel Ocean? We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry. Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe click apply for full job details
Mar 04, 2026
Full time
Why Join Van Mossel Ocean? We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry. Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe click apply for full job details
Deputy Service Manager (Waking Nights) Location : Chesterfield Salary : £29,000 per annum Job title: Deputy Service Manager A fulfilling and exciting opportunity available for a Deputy Service Manager to join our Association click apply for full job details
Mar 04, 2026
Full time
Deputy Service Manager (Waking Nights) Location : Chesterfield Salary : £29,000 per annum Job title: Deputy Service Manager A fulfilling and exciting opportunity available for a Deputy Service Manager to join our Association click apply for full job details
RELOCATION OPPORTUNITY - SERVICE MANAGER Prestige Franchised Motor Dealership Are you an experienced Service Manager ready for a fresh challenge and an exciting change of scenery? We're supporting a leading Isle of Man organisation in their search for a high-calibre Service Manager who can relocate with ease and bring exceptional leadership, customer service, and operational excellence to their grow click apply for full job details
Mar 04, 2026
Full time
RELOCATION OPPORTUNITY - SERVICE MANAGER Prestige Franchised Motor Dealership Are you an experienced Service Manager ready for a fresh challenge and an exciting change of scenery? We're supporting a leading Isle of Man organisation in their search for a high-calibre Service Manager who can relocate with ease and bring exceptional leadership, customer service, and operational excellence to their grow click apply for full job details
The Solution Automotive Limited
Salisbury, Wiltshire
Transaction Manager - Salisbury Prestige Franchised Motor Dealership Our client is looking to recruit a highly experienced and qualified Transaction Manager to join their team. They are looking for someone who is driven to take on this position with passion and enthusiasm click apply for full job details
Mar 04, 2026
Full time
Transaction Manager - Salisbury Prestige Franchised Motor Dealership Our client is looking to recruit a highly experienced and qualified Transaction Manager to join their team. They are looking for someone who is driven to take on this position with passion and enthusiasm click apply for full job details
Blusource Professional Services Ltd
Newark, Nottinghamshire
A notable accountancy firm, based within short distance of Newark-on-Trent, Grantham, Lincoln and Retford are seeking to hire a key Accountant job and open to applications anywhere from capable Practice Accountant through to Client Manager. The firm are seeing someone with high attention to detail, hiring anywhere up to a Client Manager level role and potentially a role blending accountancy work OVE click apply for full job details
Mar 04, 2026
Full time
A notable accountancy firm, based within short distance of Newark-on-Trent, Grantham, Lincoln and Retford are seeking to hire a key Accountant job and open to applications anywhere from capable Practice Accountant through to Client Manager. The firm are seeing someone with high attention to detail, hiring anywhere up to a Client Manager level role and potentially a role blending accountancy work OVE click apply for full job details
Uxbridge - Office Based About the role: In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZA. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchase. Main Tasks and Responsibilities: Work with the Marketing and Product teams to ensure that our online journey allows customers to complete the research phase and transition smoothly to a sales enquiry. Develop processes and resources to manage customer contact with the brands in the early stages of their purchase journey, and effective nurture where appropriate, to maximise sales enquiry leads. Ensure Lead Generation processes are effective and work with our Retail and Fleet sales teams to ensure effective Lead Management processes are in place. Manage the Community Operations Team to develop and maintain an industry leading community experience, enhancing the ownership experience, increasing referral sales and ensuring renewal sales. Use Community to conduct customer research and provide feedback to guide future product development and improvement. Take responsibility for improving Customer Experience and Quality KPIs, including NPS, Mystery Shop and Sales Standards Audits. Work with the Sales Field Team and Sales Training team to ensure that results and analysis are used to create actions to drive performance. Work with both European and UK Customer Care team to ensure that customer issues are dealt with efficiently and in line with the Brand promise. Analyse the issues and feedback received from customers to ensure that R&D, Product, Aftersales and Sales Teams have actions in place to resolve at the root cause. Ideal Candidate profile: Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Excellent interpersonal, communication, and customer service skills. Ability to deal with Internal and External Stakeholders at all levels. Hands on experience with ERP and CRM systems and the effective management of customer data respecting GDPR legislation. Proficiency with MS Office Suite, particularly MS Excel. Analytical and multitasking skills. Ability to work well as part of a team but also be able to make decisions and complete tasks independently. Benefits Performance and experience based competitive remuneration. Scottish Widow workplace pension. 25 days paid holidays + public holidays. Department & company wide teambuilding events. An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
Mar 04, 2026
Full time
Uxbridge - Office Based About the role: In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZA. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchase. Main Tasks and Responsibilities: Work with the Marketing and Product teams to ensure that our online journey allows customers to complete the research phase and transition smoothly to a sales enquiry. Develop processes and resources to manage customer contact with the brands in the early stages of their purchase journey, and effective nurture where appropriate, to maximise sales enquiry leads. Ensure Lead Generation processes are effective and work with our Retail and Fleet sales teams to ensure effective Lead Management processes are in place. Manage the Community Operations Team to develop and maintain an industry leading community experience, enhancing the ownership experience, increasing referral sales and ensuring renewal sales. Use Community to conduct customer research and provide feedback to guide future product development and improvement. Take responsibility for improving Customer Experience and Quality KPIs, including NPS, Mystery Shop and Sales Standards Audits. Work with the Sales Field Team and Sales Training team to ensure that results and analysis are used to create actions to drive performance. Work with both European and UK Customer Care team to ensure that customer issues are dealt with efficiently and in line with the Brand promise. Analyse the issues and feedback received from customers to ensure that R&D, Product, Aftersales and Sales Teams have actions in place to resolve at the root cause. Ideal Candidate profile: Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Excellent interpersonal, communication, and customer service skills. Ability to deal with Internal and External Stakeholders at all levels. Hands on experience with ERP and CRM systems and the effective management of customer data respecting GDPR legislation. Proficiency with MS Office Suite, particularly MS Excel. Analytical and multitasking skills. Ability to work well as part of a team but also be able to make decisions and complete tasks independently. Benefits Performance and experience based competitive remuneration. Scottish Widow workplace pension. 25 days paid holidays + public holidays. Department & company wide teambuilding events. An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
We're looking for an organised and enthusiastic Summer Rental Customer Advisor for our Perth Car & Van Rental branch. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension Extensive training Enhanced maternity and paternity leave and much more Hours Temporary: 42.5 hours per week, 5 days out of 7 About the role As part of a busy Arnold
Mar 04, 2026
Full time
We're looking for an organised and enthusiastic Summer Rental Customer Advisor for our Perth Car & Van Rental branch. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension Extensive training Enhanced maternity and paternity leave and much more Hours Temporary: 42.5 hours per week, 5 days out of 7 About the role As part of a busy Arnold
Michael Page have just registered multiple Permanent Contact Centre Advisor Positions to work for a reputable and progressive Law Firm in central Hull! This is an exciting time to join the organisation the business are going through exciting times and a period of growth if you are looking to start a company which will provide the best training and progression please apply now! Immediate interviews being held please apply now! Client Details Michael Page have just registered multiple Permanent Contact Centre Advisor Positions to work for a reputable and progressive Law Firm in central Hull! This is an exciting time to join the organisation the business are going through exciting times and a period of growth if you are looking to start a company which will provide the best training and progression please apply now! Immediate interviews being held please apply now! Description As a Contact Centre Advisor you will be supporting a team of legal assistants with queries coming into the business from existing clients in relating to their remortgage transaction. You will be supporting with queries over the telephone and email ensuring an exceptional level of service and targets are achieved. If you thrive in busy environments and passionate about helping and supporting customers please apply now! Profile No experience required full training provided Excellent communication skills and a confident telephone manner Able to work in a fast paced environment Passionate about delivering the highest level of client experience An excellent team player Job Offer Salary of 24785+ reputable Law Firm in Hull+ no experience required+ full training provided+ excellent progression and development+ no shift patterns or weekends+ good benefits package+ excellent facilities and superb offices+ hybrid working+ immediate interviews being held
Mar 04, 2026
Full time
Michael Page have just registered multiple Permanent Contact Centre Advisor Positions to work for a reputable and progressive Law Firm in central Hull! This is an exciting time to join the organisation the business are going through exciting times and a period of growth if you are looking to start a company which will provide the best training and progression please apply now! Immediate interviews being held please apply now! Client Details Michael Page have just registered multiple Permanent Contact Centre Advisor Positions to work for a reputable and progressive Law Firm in central Hull! This is an exciting time to join the organisation the business are going through exciting times and a period of growth if you are looking to start a company which will provide the best training and progression please apply now! Immediate interviews being held please apply now! Description As a Contact Centre Advisor you will be supporting a team of legal assistants with queries coming into the business from existing clients in relating to their remortgage transaction. You will be supporting with queries over the telephone and email ensuring an exceptional level of service and targets are achieved. If you thrive in busy environments and passionate about helping and supporting customers please apply now! Profile No experience required full training provided Excellent communication skills and a confident telephone manner Able to work in a fast paced environment Passionate about delivering the highest level of client experience An excellent team player Job Offer Salary of 24785+ reputable Law Firm in Hull+ no experience required+ full training provided+ excellent progression and development+ no shift patterns or weekends+ good benefits package+ excellent facilities and superb offices+ hybrid working+ immediate interviews being held
Our client is looking for a Private Client Director, RDR Level 4 to join their team on a permanent basis. This is mainly a remote role Please note that only candidates with RDR Level 4 qualification will be taken into consideration, if you dont hold this qualification please do not apply As a Private Client Director, you will call HNW leads we provide, qualifying and scheduling face-to-face appointm click apply for full job details
Mar 04, 2026
Full time
Our client is looking for a Private Client Director, RDR Level 4 to join their team on a permanent basis. This is mainly a remote role Please note that only candidates with RDR Level 4 qualification will be taken into consideration, if you dont hold this qualification please do not apply As a Private Client Director, you will call HNW leads we provide, qualifying and scheduling face-to-face appointm click apply for full job details
Customer Care Coordinator required to join a growing and established new build, new homes organisation. Hours of work will be Monday - Friday, 8.30am - 5.30pm. Yearly salary is between £31,000 - £33,000 . Duties: Breakdown issues reported into specific defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administr click apply for full job details
Mar 04, 2026
Full time
Customer Care Coordinator required to join a growing and established new build, new homes organisation. Hours of work will be Monday - Friday, 8.30am - 5.30pm. Yearly salary is between £31,000 - £33,000 . Duties: Breakdown issues reported into specific defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administr click apply for full job details
If you're a confident Client Manager who loves variety, values long-term relationships, and wants to work somewhere that genuinely cares about your growth and wellbeing, this could be your next step. You'll be joining a professional, supportive team in Shrewsbury, that believes in collaboration, trust, and doing things properly click apply for full job details
Mar 04, 2026
Full time
If you're a confident Client Manager who loves variety, values long-term relationships, and wants to work somewhere that genuinely cares about your growth and wellbeing, this could be your next step. You'll be joining a professional, supportive team in Shrewsbury, that believes in collaboration, trust, and doing things properly click apply for full job details
About the Role The company: Facility Monitoring Systems Ltd supplies, installs and supports specialist critical monitoring and alarm systems, associated instruments and equipment in the pharmaceutical, healthcare, automotive and industrial sectors. Job Purpose: To carry out the calibration, service and repair activities on environmental monitoring systems and equipment at FMSL customer sites and prov click apply for full job details
Mar 04, 2026
Full time
About the Role The company: Facility Monitoring Systems Ltd supplies, installs and supports specialist critical monitoring and alarm systems, associated instruments and equipment in the pharmaceutical, healthcare, automotive and industrial sectors. Job Purpose: To carry out the calibration, service and repair activities on environmental monitoring systems and equipment at FMSL customer sites and prov click apply for full job details
This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements click apply for full job details
Mar 04, 2026
Full time
This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Mar 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
We're looking for an experienced and ambitious Service Manager to join the team at our Wakefield Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Mar 04, 2026
Full time
We're looking for an experienced and ambitious Service Manager to join the team at our Wakefield Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
Mar 04, 2026
Full time
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
Job Title: Customer Care Coordinator Location: Glasgow, G33 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
Mar 04, 2026
Full time
Job Title: Customer Care Coordinator Location: Glasgow, G33 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
Job Title: Client Services Manager Location: Luton Package: Up to £61,000, hybrid working, 25 days holiday +bank holidays, and more Working Hours: Full time, Monday-Friday, 9am-5pm A new opportunity is available for a Client Services Manager, within a medium sized, growing Accountancy Practice in Luton click apply for full job details
Mar 04, 2026
Full time
Job Title: Client Services Manager Location: Luton Package: Up to £61,000, hybrid working, 25 days holiday +bank holidays, and more Working Hours: Full time, Monday-Friday, 9am-5pm A new opportunity is available for a Client Services Manager, within a medium sized, growing Accountancy Practice in Luton click apply for full job details
About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre helping shape the future of furniture retail click apply for full job details
Mar 04, 2026
Full time
About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre helping shape the future of furniture retail click apply for full job details
Last Mile Infrastructure Limited
Glasgow, Lanarkshire
Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us click apply for full job details
Mar 04, 2026
Full time
Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us click apply for full job details
Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team click apply for full job details
Mar 04, 2026
Full time
Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team click apply for full job details
Head of Customer Success / Customer Success Director - FinTech SaaS London - Hybrid £120-150k A leading SaaS FinTech platform supporting enterprise financial services organisations in running their operations swiftly and efficiently is seeking a Head of Customer Success / Customer Success Director click apply for full job details
Mar 04, 2026
Full time
Head of Customer Success / Customer Success Director - FinTech SaaS London - Hybrid £120-150k A leading SaaS FinTech platform supporting enterprise financial services organisations in running their operations swiftly and efficiently is seeking a Head of Customer Success / Customer Success Director click apply for full job details
Last Mile Infrastructure Limited
Bristol, Somerset
Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us click apply for full job details
Mar 04, 2026
Full time
Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us click apply for full job details
Consortium Professional Recruitment
Beverley, North Humberside
Short Description Bring your passion for people and organisation to a dual-role sales opportunity with room to grow. Championing customer experience and operational excellence Consortium Professional Recruitment are delighted to be partnering with an innovative and fast-growing company on the search for a Sales Executive / Administrator click apply for full job details
Mar 04, 2026
Full time
Short Description Bring your passion for people and organisation to a dual-role sales opportunity with room to grow. Championing customer experience and operational excellence Consortium Professional Recruitment are delighted to be partnering with an innovative and fast-growing company on the search for a Sales Executive / Administrator click apply for full job details
Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Honda & MG Dealership in Northampton. The hours of work are 8am to 6pm, Monday to Friday. Benefits include the use of a company vehicle and an OTE of £65,000. In every aspect of our dealerships the aim is always to exceed customer expectation click apply for full job details
Mar 04, 2026
Full time
Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Honda & MG Dealership in Northampton. The hours of work are 8am to 6pm, Monday to Friday. Benefits include the use of a company vehicle and an OTE of £65,000. In every aspect of our dealerships the aim is always to exceed customer expectation click apply for full job details
Location: Swansea, SA4 9HJ What is the role? The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly click apply for full job details
Mar 04, 2026
Full time
Location: Swansea, SA4 9HJ What is the role? The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly click apply for full job details
Job Title: Customer Service Claims Handler Location: Liverpool Salary: £25,877 to £32,702 Plus up a performance related bonus of £1500 per year, £375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies. Effective file and portfolio management. Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK andreached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
Mar 04, 2026
Full time
Job Title: Customer Service Claims Handler Location: Liverpool Salary: £25,877 to £32,702 Plus up a performance related bonus of £1500 per year, £375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies. Effective file and portfolio management. Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK andreached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
Insurance Sales Advisor Stockport SK1 £25,000 Basic £30,000-£35,000 OTE Hybrid Working Time Recruitment is delighted to be recruiting on behalf of a forward-thinking insurance provider for a talented Insurance Sales Executive . This is an exciting opportunity to join a vibrant team where your contribution is valued, your development is supported, and your success is rewarded. Why Join Us? This business is committed to creating a workplace that's both rewarding and enjoyable. You'll benefit from: £25,000 basic salary with realistic OTE of £30,000-£35,000 Hybrid working - 3 days from home, 2 days in the office 25 days holiday plus bank holidays, with an extra day for each full year of service (up to 28 days) Birthday day off Casual dress code - be yourself at work Free onsite parking Monthly free lunch and weekly fresh fruit in the office Volunteering leave - up to 2 days per year Enhanced sick pay after 12 months Annual flu jab & free eye tests Employee Assistance Programme - 24/7 confidential support Cycle to Work scheme Structured career progression with quarterly objectives and annual reviews Financial support for professional qualifications Quarterly staff recognition awards Annual social events - from race days to boat parties Enhanced maternity/paternity/adoption/fertility support About the Role As an Insurance Sales Executive, you'll be at the heart of the customer journey-delivering exceptional service, converting new business, and retaining existing clients. You'll handle both inbound and outbound calls, resolve queries, and ensure every customer interaction is smooth, professional, and effective. Key Responsibilities: Provide outstanding service via phone and digital channels Convert new business leads and retain existing customers Handle enquiries, renewals, and complaints with professionalism Sell and cross-sell insurance products to maximise opportunities Meet and exceed individual and team KPIs Maintain accurate records and uphold compliance standards Stay informed on product updates and regulatory requirements Ensure fair treatment of customers with clear, jargon-free communication Who We're Looking For We're seeking a driven, customer-focused individual with a passion for sales and service. Essential Experience: Proven success in a customer-facing call centre role Strong sales skills in a regulated environment Ability to meet and exceed performance targets Excellent communication and rapport-building abilities A proactive, team-oriented mindset Desirable: Experience working across multiple brands Background in financial services Knowledge of insurance products and industry regulations Proficiency in Microsoft Office Apply Today If you're ready to take the next step in your career and join a company that truly values its people, we'd love to hear from you. Apply now through Time Recruitment and become part of something fresh, dynamic, and rewarding.
Mar 04, 2026
Full time
Insurance Sales Advisor Stockport SK1 £25,000 Basic £30,000-£35,000 OTE Hybrid Working Time Recruitment is delighted to be recruiting on behalf of a forward-thinking insurance provider for a talented Insurance Sales Executive . This is an exciting opportunity to join a vibrant team where your contribution is valued, your development is supported, and your success is rewarded. Why Join Us? This business is committed to creating a workplace that's both rewarding and enjoyable. You'll benefit from: £25,000 basic salary with realistic OTE of £30,000-£35,000 Hybrid working - 3 days from home, 2 days in the office 25 days holiday plus bank holidays, with an extra day for each full year of service (up to 28 days) Birthday day off Casual dress code - be yourself at work Free onsite parking Monthly free lunch and weekly fresh fruit in the office Volunteering leave - up to 2 days per year Enhanced sick pay after 12 months Annual flu jab & free eye tests Employee Assistance Programme - 24/7 confidential support Cycle to Work scheme Structured career progression with quarterly objectives and annual reviews Financial support for professional qualifications Quarterly staff recognition awards Annual social events - from race days to boat parties Enhanced maternity/paternity/adoption/fertility support About the Role As an Insurance Sales Executive, you'll be at the heart of the customer journey-delivering exceptional service, converting new business, and retaining existing clients. You'll handle both inbound and outbound calls, resolve queries, and ensure every customer interaction is smooth, professional, and effective. Key Responsibilities: Provide outstanding service via phone and digital channels Convert new business leads and retain existing customers Handle enquiries, renewals, and complaints with professionalism Sell and cross-sell insurance products to maximise opportunities Meet and exceed individual and team KPIs Maintain accurate records and uphold compliance standards Stay informed on product updates and regulatory requirements Ensure fair treatment of customers with clear, jargon-free communication Who We're Looking For We're seeking a driven, customer-focused individual with a passion for sales and service. Essential Experience: Proven success in a customer-facing call centre role Strong sales skills in a regulated environment Ability to meet and exceed performance targets Excellent communication and rapport-building abilities A proactive, team-oriented mindset Desirable: Experience working across multiple brands Background in financial services Knowledge of insurance products and industry regulations Proficiency in Microsoft Office Apply Today If you're ready to take the next step in your career and join a company that truly values its people, we'd love to hear from you. Apply now through Time Recruitment and become part of something fresh, dynamic, and rewarding.
You're at your best at the centre of a Commercial Broking team, collaborating closely with Account Executives and Directors to deliver an exceptional client experience. With solid exposure across the commercial insurance market, you're ready to take the next step in your career within a business that genuinely values its people and supports long-term development. This is a company with a distinctive, entrepreneurial culture where you'll be encouraged and empowered to reach your full potential. They understand the importance of work/life balance, offering flexible working with a blend of home and office time, a 37-hour working week and flexibility around start and finish times. The business is on an exciting growth journey and backs its commitment to people with real investment in professional development, career progression and a market-leading benefits package, including 30 days' annual leave plus bank holidays, pension, private medical insurance, life cover and more. They're looking for someone passionate about building a long-term career in insurance, with Cert CII (or a commitment to achieving it), strong technical knowledge of commercial insurance and a clear understanding of broking processes and FCA compliance. You'll be confident delivering a responsive, first-class service to clients, highly organised, comfortable using technology and ideally experienced with Acturis. In return, you'll work alongside some of the most talented professionals in the sector, in an environment where your contribution is recognised and genuinely valued. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 04, 2026
Full time
You're at your best at the centre of a Commercial Broking team, collaborating closely with Account Executives and Directors to deliver an exceptional client experience. With solid exposure across the commercial insurance market, you're ready to take the next step in your career within a business that genuinely values its people and supports long-term development. This is a company with a distinctive, entrepreneurial culture where you'll be encouraged and empowered to reach your full potential. They understand the importance of work/life balance, offering flexible working with a blend of home and office time, a 37-hour working week and flexibility around start and finish times. The business is on an exciting growth journey and backs its commitment to people with real investment in professional development, career progression and a market-leading benefits package, including 30 days' annual leave plus bank holidays, pension, private medical insurance, life cover and more. They're looking for someone passionate about building a long-term career in insurance, with Cert CII (or a commitment to achieving it), strong technical knowledge of commercial insurance and a clear understanding of broking processes and FCA compliance. You'll be confident delivering a responsive, first-class service to clients, highly organised, comfortable using technology and ideally experienced with Acturis. In return, you'll work alongside some of the most talented professionals in the sector, in an environment where your contribution is recognised and genuinely valued. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
New Business Account Handler (Manchester) Looking for a pathway to be an Account Executive?Are you an Account Handler with strong technical ability who's keen to get closer to the sharp end of insurance?I'm working with a brokerage that's looking for someone who enjoys the detail but also wants to help and learn from Account Executives, gain client strategy insight, and how to handle new business conversations. Your development starts here! Supporting senior execs, sharpening commercial instincts, and learning how deals are structured and won.For the right person, it's a genuine stepping stone into an Account Executive role over time, with real mentoring and progression built in.2 days in the beautiful Manchester office so lots of flexibility.If you're ambitious, technically confident, and ready to broaden your scope, I'd be pleased to have a confidential conversation.
Mar 04, 2026
Full time
New Business Account Handler (Manchester) Looking for a pathway to be an Account Executive?Are you an Account Handler with strong technical ability who's keen to get closer to the sharp end of insurance?I'm working with a brokerage that's looking for someone who enjoys the detail but also wants to help and learn from Account Executives, gain client strategy insight, and how to handle new business conversations. Your development starts here! Supporting senior execs, sharpening commercial instincts, and learning how deals are structured and won.For the right person, it's a genuine stepping stone into an Account Executive role over time, with real mentoring and progression built in.2 days in the beautiful Manchester office so lots of flexibility.If you're ambitious, technically confident, and ready to broaden your scope, I'd be pleased to have a confidential conversation.
We have a really nice opportunity for you here if you have exposure to Motor Trade Insurance products, within a sales/account management focused role with a broker, to join a fast growing broking group, in their Motor Trade team. They offer hybrid working (3 days in 2 from home) as well as a structured on-going training and development plan to help you develop your insurance career. Your role will be to manage a book of specialist Motor Trade clients, that currently sits at around the £250k GWP mark, and tasked with retaining this business as well as looking to add to your book with new business wins. You will manage new business clients once they are on cover, as well as managing client renewals, including where necessary the remarketing of policies, issuing renewals doc. You will also handle incoming client queries and MTA's working alongside other client managers and the wider support team to provide a first class broking service. They would also like you to look at cross sell opportunities with your existing client bank, by identifying potential gaps in cover, or policies held elsewhere. As above they would love to speak to you if you have some Motor Trade broking experience, and looking to develop yourself and your career with a growth focused broker. Experience using Acturis would be a bonus but by no means essential. You will also need to be motivated, being able to work on your own Initiative as well as reliable, an empathetic communicator, well presented with a business acumen and a good team player. Salary on offer is £50-60k, plus car allowance and an annual team bonus (usually 7.5% of annual salary). Working hours are Monday to Friday 9am to 5pm, with an hour for lunch. They also offer the following benefits:- Income Protection & Critical illness Life Assurance Company sick pay (from 12 months in service) Enhanced maternity/paternity leave Employee Assistant Programme App giving you access to a Total Wellbeing Solution designed to help you improve your mental and physical health including remote GP appointments and emotional & practical assistance. 25 days annual leave plus bank holidays 20% off travel insurance Cycle2work scheme Perkbox - Employee benefits platform that provides rewards, recognition, and wellbeing tools. Each employee is allocated 50 Flexi Points per month to spend on a variety of perks and experiences If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Mar 04, 2026
Full time
We have a really nice opportunity for you here if you have exposure to Motor Trade Insurance products, within a sales/account management focused role with a broker, to join a fast growing broking group, in their Motor Trade team. They offer hybrid working (3 days in 2 from home) as well as a structured on-going training and development plan to help you develop your insurance career. Your role will be to manage a book of specialist Motor Trade clients, that currently sits at around the £250k GWP mark, and tasked with retaining this business as well as looking to add to your book with new business wins. You will manage new business clients once they are on cover, as well as managing client renewals, including where necessary the remarketing of policies, issuing renewals doc. You will also handle incoming client queries and MTA's working alongside other client managers and the wider support team to provide a first class broking service. They would also like you to look at cross sell opportunities with your existing client bank, by identifying potential gaps in cover, or policies held elsewhere. As above they would love to speak to you if you have some Motor Trade broking experience, and looking to develop yourself and your career with a growth focused broker. Experience using Acturis would be a bonus but by no means essential. You will also need to be motivated, being able to work on your own Initiative as well as reliable, an empathetic communicator, well presented with a business acumen and a good team player. Salary on offer is £50-60k, plus car allowance and an annual team bonus (usually 7.5% of annual salary). Working hours are Monday to Friday 9am to 5pm, with an hour for lunch. They also offer the following benefits:- Income Protection & Critical illness Life Assurance Company sick pay (from 12 months in service) Enhanced maternity/paternity leave Employee Assistant Programme App giving you access to a Total Wellbeing Solution designed to help you improve your mental and physical health including remote GP appointments and emotional & practical assistance. 25 days annual leave plus bank holidays 20% off travel insurance Cycle2work scheme Perkbox - Employee benefits platform that provides rewards, recognition, and wellbeing tools. Each employee is allocated 50 Flexi Points per month to spend on a variety of perks and experiences If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
We're Atom bank The bank that's on a mission to make finance faster, simpler and way more human. We've ditched the stuffy banking model to build something that actually works for our customers, whenever and wherever they need us. To make this happen, we're looking for like-minded people who can help us reach our goals and think differently. If you're ready to build the future of banking, we'd love to meet you. What will your 'typical' day look like? Different that's for sure At Atom, Operations isn't just a department; it's our beating heart. It's where the magic happens, where we connect with our customers, and where we prove that banking can be better. As a Customer Support Team Leader, you aren't just managing a queue; you are leading the front-line ambassadors for our Savings, Mortgages, and Business Lending products. Reporting to the Customer Support Manager, you'll be the driving force behind a team dedicated to delivering world-class service in a fast-paced, digital-first environment. You will build, coach, and inspire a team of Customer Support Agents to be the best they can be. You'll ensure our operations are efficient and compliant, but more importantly, you'll be the architect of a high-performing culture where the customer always comes first. What you'll be doing: Leading with Impact: Providing operational leadership to ensure your team is engaged, motivated, and delivering against customer-focused KPIs. Coaching for Greatness: Using quality assurance and side-by-side coaching to help your team grow. You'll set the standards for a high-performing culture. Driving Change: Identifying and implementing process improvements to make the customer journey smoother and our controls tighter. Expert Guidance: Acting as the go-to person for technical support, providing oversight and advice on complex customer queries. Strategic Communication: Keeping the team in the loop and fully engaged with the wider Atom mission. What do we need from you? Contact Centre Pro: You have proven and demonstrable experience within a high-energy contact centre environment. Proven Leader: You've been there and done it; you have a history of success in a leadership role. Multi-Channel Master: You're comfortable leading a team across various platforms-whether it's phone, chat, or email, you know how to keep the quality consistent. Change Ready: You are flexible, adaptable, and have the ability to respond to change at fintech speed. Industry Insight: Previous experience within Banking or Financial Services. Personal Grit: A resilient nature and the self-motivation to drive your own success. Organisation Skills: Excellent time management to balance the demands of a busy front-line team. What you'll get from us: 4-day work week Discretionary Cash Bonus - Individual and Company Performance based. Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
Mar 04, 2026
Full time
We're Atom bank The bank that's on a mission to make finance faster, simpler and way more human. We've ditched the stuffy banking model to build something that actually works for our customers, whenever and wherever they need us. To make this happen, we're looking for like-minded people who can help us reach our goals and think differently. If you're ready to build the future of banking, we'd love to meet you. What will your 'typical' day look like? Different that's for sure At Atom, Operations isn't just a department; it's our beating heart. It's where the magic happens, where we connect with our customers, and where we prove that banking can be better. As a Customer Support Team Leader, you aren't just managing a queue; you are leading the front-line ambassadors for our Savings, Mortgages, and Business Lending products. Reporting to the Customer Support Manager, you'll be the driving force behind a team dedicated to delivering world-class service in a fast-paced, digital-first environment. You will build, coach, and inspire a team of Customer Support Agents to be the best they can be. You'll ensure our operations are efficient and compliant, but more importantly, you'll be the architect of a high-performing culture where the customer always comes first. What you'll be doing: Leading with Impact: Providing operational leadership to ensure your team is engaged, motivated, and delivering against customer-focused KPIs. Coaching for Greatness: Using quality assurance and side-by-side coaching to help your team grow. You'll set the standards for a high-performing culture. Driving Change: Identifying and implementing process improvements to make the customer journey smoother and our controls tighter. Expert Guidance: Acting as the go-to person for technical support, providing oversight and advice on complex customer queries. Strategic Communication: Keeping the team in the loop and fully engaged with the wider Atom mission. What do we need from you? Contact Centre Pro: You have proven and demonstrable experience within a high-energy contact centre environment. Proven Leader: You've been there and done it; you have a history of success in a leadership role. Multi-Channel Master: You're comfortable leading a team across various platforms-whether it's phone, chat, or email, you know how to keep the quality consistent. Change Ready: You are flexible, adaptable, and have the ability to respond to change at fintech speed. Industry Insight: Previous experience within Banking or Financial Services. Personal Grit: A resilient nature and the self-motivation to drive your own success. Organisation Skills: Excellent time management to balance the demands of a busy front-line team. What you'll get from us: 4-day work week Discretionary Cash Bonus - Individual and Company Performance based. Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
Job Title: Customer Support Advisor Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: £21.83 per hour PAYE Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support team, you'll act as the first point of contact for customers, delivering knowledgeable guidance and resolving queries with efficiency and care. You'll play an important role in creating positive experiences while ensuring processes are followed accurately and compliantly. Your Responsibilities Respond to customer calls, providing clear information and practical solutions Review and investigate account queries or discrepancies with precision Carry out telephone-based trading instructions in line with company procedures Liaise with internal departments to resolve more complex matters Manage outstanding cases and ensure all actions are completed promptly About You Proven experience supporting customers across multiple channels including phone, email, and live chat Strong communication skills with a friendly, professional manner Naturally helpful with a customer-first approach Confident problem solver who takes responsibility for outcomes Positive attitude with the ambition to develop within financial services What's in It for You Flexible hybrid working pattern (home and office) Comprehensive training and continuous coaching Clear career pathways and long-term opportunities Welcoming, team-oriented culture that recognises success If you're looking for a role where you can make a real difference while growing your career, we'd love to hear from you. Apply today and start your journey in financial services. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy.
Mar 04, 2026
Contractor
Job Title: Customer Support Advisor Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: £21.83 per hour PAYE Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support team, you'll act as the first point of contact for customers, delivering knowledgeable guidance and resolving queries with efficiency and care. You'll play an important role in creating positive experiences while ensuring processes are followed accurately and compliantly. Your Responsibilities Respond to customer calls, providing clear information and practical solutions Review and investigate account queries or discrepancies with precision Carry out telephone-based trading instructions in line with company procedures Liaise with internal departments to resolve more complex matters Manage outstanding cases and ensure all actions are completed promptly About You Proven experience supporting customers across multiple channels including phone, email, and live chat Strong communication skills with a friendly, professional manner Naturally helpful with a customer-first approach Confident problem solver who takes responsibility for outcomes Positive attitude with the ambition to develop within financial services What's in It for You Flexible hybrid working pattern (home and office) Comprehensive training and continuous coaching Clear career pathways and long-term opportunities Welcoming, team-oriented culture that recognises success If you're looking for a role where you can make a real difference while growing your career, we'd love to hear from you. Apply today and start your journey in financial services. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy.
Customer Service Advisor - Travel Claims Salary: £26,210 - £ 30,300 per annum DOE Location: Portsmouth / Hybrid Options Available after Probation Hours: Monday - Friday, Shifts between 8.00am - 6.15pm (plus 1 in 6 Saturdays with day off in week) Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer Service Advisors to join their friendly team. As a Customer Service Advisor, you will play a vital role in supporting customers during challenging times. Main Responsibilities: Investigating, negotiating, and settling claims whilst ensuring a high standard of customer service. Empathise with customers, understand their needs, and guide them through the claims process. Evaluate claims against policy terms and conditions, making prompt decisions and providing clear explanations. Identify potential fraudulent claims and work to recover funds from other insurers. Handle customer complaints and disputes, striving for amicable resolutions. Prioritise tasks, meet deadlines, and maintain accurate records. Work closely with other teams to ensure seamless customer experiences. Uphold regulatory requirements and company policies. Skills/Experience Required: Previous insurance, customer service or telephony experience is desirable. A genuine desire to help people and a commitment to delivering exceptional service. The ability to communicate clearly and effectively, both verbally and in writing. A proactive approach to problem-solving and a talent for finding solutions. The ability to manage multiple tasks and prioritise effectively. Proficiency in computer systems and relevant software. In return for your hard work and commitment, our client offers fantastic benefits, including: Enjoy hybrid working after your probation period. Benefit from opportunities for continuous learning, development, and career advancement. Take advantage of the free Health Cash Plan. Enjoy a generous high-street rewards scheme. Benefit from free travel insurance (subject to eligibility criteria). Save money on home and motor insurance with exclusive discounts. To find out more about this exciting opportunity, APPLY TODAY!
Mar 04, 2026
Full time
Customer Service Advisor - Travel Claims Salary: £26,210 - £ 30,300 per annum DOE Location: Portsmouth / Hybrid Options Available after Probation Hours: Monday - Friday, Shifts between 8.00am - 6.15pm (plus 1 in 6 Saturdays with day off in week) Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer Service Advisors to join their friendly team. As a Customer Service Advisor, you will play a vital role in supporting customers during challenging times. Main Responsibilities: Investigating, negotiating, and settling claims whilst ensuring a high standard of customer service. Empathise with customers, understand their needs, and guide them through the claims process. Evaluate claims against policy terms and conditions, making prompt decisions and providing clear explanations. Identify potential fraudulent claims and work to recover funds from other insurers. Handle customer complaints and disputes, striving for amicable resolutions. Prioritise tasks, meet deadlines, and maintain accurate records. Work closely with other teams to ensure seamless customer experiences. Uphold regulatory requirements and company policies. Skills/Experience Required: Previous insurance, customer service or telephony experience is desirable. A genuine desire to help people and a commitment to delivering exceptional service. The ability to communicate clearly and effectively, both verbally and in writing. A proactive approach to problem-solving and a talent for finding solutions. The ability to manage multiple tasks and prioritise effectively. Proficiency in computer systems and relevant software. In return for your hard work and commitment, our client offers fantastic benefits, including: Enjoy hybrid working after your probation period. Benefit from opportunities for continuous learning, development, and career advancement. Take advantage of the free Health Cash Plan. Enjoy a generous high-street rewards scheme. Benefit from free travel insurance (subject to eligibility criteria). Save money on home and motor insurance with exclusive discounts. To find out more about this exciting opportunity, APPLY TODAY!
Let's be honest. If you're managing corporate clients right now but feel like you're doing it without proper support If new business has slowed and you're expected to "just make it happen" Or if consolidation, cultural change or another acquisition has left you wondering what you're actually building This might interest you. You'll inherit a properly looked-after portfolio of corporate clients paying £40k-£100k in fees and commission. Not problem accounts. Not distressed risks.Solid, retained businesses across food & drink, manufacturing, tech, life sciences and construction. On top of that? A steady stream of referrals and strategic opportunities introduced to you. You won't be left scrapping for leads or fighting internally for support.The difference here is simple. You focus on clients. The business backs you.There's in-house technical resource, claims expertise, administration and strong market access. You're not firefighting paperwork or chasing markets on your own. You're advising, structuring programmes and deepening relationships. This is a major name in the Scottish market that has grown significantly through genuine new business wins.Every Executive here runs a book north of £800k income. You'll be surrounded by serious operators, not passengers. If you enjoy complex, bigger-ticket work but want to step away from faceless corporate culture, this gives you the best of both worlds - scale, credibility and autonomy.Glasgow based (or nearby). Experience advising mid-market or corporate clients essential. For a confidential conversation, call me on or email No CV? Don't worry. IDEX will help you get that sorted. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 04, 2026
Full time
Let's be honest. If you're managing corporate clients right now but feel like you're doing it without proper support If new business has slowed and you're expected to "just make it happen" Or if consolidation, cultural change or another acquisition has left you wondering what you're actually building This might interest you. You'll inherit a properly looked-after portfolio of corporate clients paying £40k-£100k in fees and commission. Not problem accounts. Not distressed risks.Solid, retained businesses across food & drink, manufacturing, tech, life sciences and construction. On top of that? A steady stream of referrals and strategic opportunities introduced to you. You won't be left scrapping for leads or fighting internally for support.The difference here is simple. You focus on clients. The business backs you.There's in-house technical resource, claims expertise, administration and strong market access. You're not firefighting paperwork or chasing markets on your own. You're advising, structuring programmes and deepening relationships. This is a major name in the Scottish market that has grown significantly through genuine new business wins.Every Executive here runs a book north of £800k income. You'll be surrounded by serious operators, not passengers. If you enjoy complex, bigger-ticket work but want to step away from faceless corporate culture, this gives you the best of both worlds - scale, credibility and autonomy.Glasgow based (or nearby). Experience advising mid-market or corporate clients essential. For a confidential conversation, call me on or email No CV? Don't worry. IDEX will help you get that sorted. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare
Mar 04, 2026
Contractor
How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare
How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare
Mar 04, 2026
Contractor
How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare
Your new company Your new job working as a Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Client Service Advocate to work within an established Reinsurance team. Your new role Your new job working as a Client Service Advocate is dealing with Binding authorities in a premium and claims capacity. This is a multidisciplined technical processing role incorporating Broker Support, processing of Proportional and Non-Proportional accounts, Excess of Loss and Claims and premium processing.You will deal with all classes of business, specifically International Property and Casualty, liaising with internal and external clients and carriers on a technical level. You will have an all-incorporating Premium and claims Reinsurance technical role processing of Binding authorities, Premiums as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims covering all classes of business as well as participating in client and reinsurer meetings as required.In the Broker Support role, you will be required to debroke, risk signing down, prepare and maintain account statistics, provide support in overall servicing of client's accounts and retention of business and use electronic methods throughout the process. Other duties will include negotiating claims from initial notice through to settlement and closure, covering complex claims covering all classes of business, including XOL reinsurance and binders, reinsurer audit and direct including underwriter rep, and have a high level of understanding to complete adjustments proactively and in the time frames required to avoid client penalty.Candidates need to work independently, managing priorities and supporting colleagues and have excellent technical knowledge of the Lloyd's and/or Company Reinsurance market. What you'll need to succeed Your previous experience working premium technician handling Binding Authorities or have experience of processing Reinsurance Premium and claims will contribute to your success. PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN HANDLING BINDERS OR A REINSURANCE PREMIUM AND CLAIMS TECHNICIAN AS WELL WITH EXPERIENCE OF BINDERS. What you'll get in return You'll be offered a competitive salary of up to £55,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 04, 2026
Full time
Your new company Your new job working as a Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Client Service Advocate to work within an established Reinsurance team. Your new role Your new job working as a Client Service Advocate is dealing with Binding authorities in a premium and claims capacity. This is a multidisciplined technical processing role incorporating Broker Support, processing of Proportional and Non-Proportional accounts, Excess of Loss and Claims and premium processing.You will deal with all classes of business, specifically International Property and Casualty, liaising with internal and external clients and carriers on a technical level. You will have an all-incorporating Premium and claims Reinsurance technical role processing of Binding authorities, Premiums as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims covering all classes of business as well as participating in client and reinsurer meetings as required.In the Broker Support role, you will be required to debroke, risk signing down, prepare and maintain account statistics, provide support in overall servicing of client's accounts and retention of business and use electronic methods throughout the process. Other duties will include negotiating claims from initial notice through to settlement and closure, covering complex claims covering all classes of business, including XOL reinsurance and binders, reinsurer audit and direct including underwriter rep, and have a high level of understanding to complete adjustments proactively and in the time frames required to avoid client penalty.Candidates need to work independently, managing priorities and supporting colleagues and have excellent technical knowledge of the Lloyd's and/or Company Reinsurance market. What you'll need to succeed Your previous experience working premium technician handling Binding Authorities or have experience of processing Reinsurance Premium and claims will contribute to your success. PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN HANDLING BINDERS OR A REINSURANCE PREMIUM AND CLAIMS TECHNICIAN AS WELL WITH EXPERIENCE OF BINDERS. What you'll get in return You'll be offered a competitive salary of up to £55,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Service Claims Handler Up to £26,000 DOE Bolton - 9am to 5pm Job Description: MPJ Recruitment are currently working with a leading insurance company who are looking for Customer Service Claims Handlers to join their team, helping their customers and brokers in the UK. You'll be joining a business who are friendly, ambitious and are committed to developing talent and supporting your progression Customer Service Claims Handler Responsibilities: Manage a varied portfolio of domestic property claims from first notification to final settlement Handle initial calls and correspondence, confirming whether the policyholder has valid grounds to claim. Identify and refer any suspicious underwriting or potentially fraudulent claims. Collect accurate details and documents needed to progress each claim. Validate and negotiate settlements within your authorised limits. Maintain effective diary management and prioritise your caseload. Provide clear updates, progress information, and coordination throughout the claim. Assess policy cover, benefits, What We're Looking For: Atleast 12 months experience in a customer service/telephony based environment Awareness of current UK insurance trends and market impacts (Not essential) A driven and motivated individual who is now looking to make a career within insurance/claims Salary & Benefits: Competitive salary Enhanced contributory pension Performance related bonus Flexible benefits Fully paid training and development provided Funding of Industry related qualification Extra Seasonal time leave On-site Parking Voluntary benefits schemes Birthday holiday In the first instance please apply to this advert by forwarding your CV to MPJ Recruitment Ltd, where one of our consultants will be in contact. However, preference will be given to those who match the criteria and experience. Interested in knowing more? Click Apply
Mar 04, 2026
Full time
Customer Service Claims Handler Up to £26,000 DOE Bolton - 9am to 5pm Job Description: MPJ Recruitment are currently working with a leading insurance company who are looking for Customer Service Claims Handlers to join their team, helping their customers and brokers in the UK. You'll be joining a business who are friendly, ambitious and are committed to developing talent and supporting your progression Customer Service Claims Handler Responsibilities: Manage a varied portfolio of domestic property claims from first notification to final settlement Handle initial calls and correspondence, confirming whether the policyholder has valid grounds to claim. Identify and refer any suspicious underwriting or potentially fraudulent claims. Collect accurate details and documents needed to progress each claim. Validate and negotiate settlements within your authorised limits. Maintain effective diary management and prioritise your caseload. Provide clear updates, progress information, and coordination throughout the claim. Assess policy cover, benefits, What We're Looking For: Atleast 12 months experience in a customer service/telephony based environment Awareness of current UK insurance trends and market impacts (Not essential) A driven and motivated individual who is now looking to make a career within insurance/claims Salary & Benefits: Competitive salary Enhanced contributory pension Performance related bonus Flexible benefits Fully paid training and development provided Funding of Industry related qualification Extra Seasonal time leave On-site Parking Voluntary benefits schemes Birthday holiday In the first instance please apply to this advert by forwarding your CV to MPJ Recruitment Ltd, where one of our consultants will be in contact. However, preference will be given to those who match the criteria and experience. Interested in knowing more? Click Apply
Client Manager - Manchester (Hybrid) Are you an experienced commercial insurance professional who enjoys managing and developing client relationships? Perhaps you are a senior Account Handler ready to take ownership of your own portfolio, or an Account Executive looking for a structured environment with genuine support.We are partnering with a leading global broker in Manchester seeking to appoint a Client Manager into their established mid-market team, following sustained growth.You will inherit a portfolio generating circa £100,000 income, providing an immediate foundation. From there, you will be expected to develop the book through proactive relationship management, cross-class advisory work and the cultivation of referrals and introducer networks.The client base consists predominantly of proprietor-led and family-owned businesses, typically generating up to £50,000 income per client. Risks are commercial cross-class in nature. Whilst no specific sector specialism is required, exposure to construction risks would be advantageous.You will act as the principal relationship contact for your clients, delivering tailored insurance and risk solutions aligned to their commercial objectives. Strong onboarding capability, attention to service and confidence in client conversations are essential.When not in front of clients, you will be visible within the Manchester office as part of a collaborative culture, operating within a hybrid working arrangement. Package: Salary up to £60,000 (dependent on experience) 7% commission on all new business generated, paid annually Separate target-based bonus This is an excellent opportunity for someone seeking greater ownership, profile and long-term progression within a respected organisation where the name alone will open doors.If you would welcome a confidential discussion, I would be pleased to speak with you.
Mar 04, 2026
Full time
Client Manager - Manchester (Hybrid) Are you an experienced commercial insurance professional who enjoys managing and developing client relationships? Perhaps you are a senior Account Handler ready to take ownership of your own portfolio, or an Account Executive looking for a structured environment with genuine support.We are partnering with a leading global broker in Manchester seeking to appoint a Client Manager into their established mid-market team, following sustained growth.You will inherit a portfolio generating circa £100,000 income, providing an immediate foundation. From there, you will be expected to develop the book through proactive relationship management, cross-class advisory work and the cultivation of referrals and introducer networks.The client base consists predominantly of proprietor-led and family-owned businesses, typically generating up to £50,000 income per client. Risks are commercial cross-class in nature. Whilst no specific sector specialism is required, exposure to construction risks would be advantageous.You will act as the principal relationship contact for your clients, delivering tailored insurance and risk solutions aligned to their commercial objectives. Strong onboarding capability, attention to service and confidence in client conversations are essential.When not in front of clients, you will be visible within the Manchester office as part of a collaborative culture, operating within a hybrid working arrangement. Package: Salary up to £60,000 (dependent on experience) 7% commission on all new business generated, paid annually Separate target-based bonus This is an excellent opportunity for someone seeking greater ownership, profile and long-term progression within a respected organisation where the name alone will open doors.If you would welcome a confidential discussion, I would be pleased to speak with you.
We are seeking professional, customer centric individuals to join our growing Rural Division. The successful candidate will be able to: Cultivate and maintain excellent relationships Demonstrate strong communication and organisational skills Ideally, you will have a good standard of general education. You must be able to demonstrate a strong background of providing a high quality of customer service. At least 2 years experience in Farm & Estates, commercial or personal Lines Insurance is essential. You will be servicing a book of Rural clients that will include everything from small Farms up to large Landed Estates. Many of our clients are High Net Worth and have high expectations of a first class customer service experience. You will also be given the opportunity to study for nationally recognized professional qualifications. Our policy of in-house promotion will ensure you have plenty of scope to progress, as your skills develop, should you wish to take advantage of this. We have ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded. What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Mar 04, 2026
Full time
We are seeking professional, customer centric individuals to join our growing Rural Division. The successful candidate will be able to: Cultivate and maintain excellent relationships Demonstrate strong communication and organisational skills Ideally, you will have a good standard of general education. You must be able to demonstrate a strong background of providing a high quality of customer service. At least 2 years experience in Farm & Estates, commercial or personal Lines Insurance is essential. You will be servicing a book of Rural clients that will include everything from small Farms up to large Landed Estates. Many of our clients are High Net Worth and have high expectations of a first class customer service experience. You will also be given the opportunity to study for nationally recognized professional qualifications. Our policy of in-house promotion will ensure you have plenty of scope to progress, as your skills develop, should you wish to take advantage of this. We have ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded. What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare
Mar 04, 2026
Contractor
How you'll make a difference As a Money Confidence Expert, you'll help personal and business customers build confidence in using the different ways they can bank with TSB. You'll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you'll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you'll bring • Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1 hours or approximately 25 miles is considered to be reasonable by TSB. What we offer in return We'll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1,235 on target) based on company performance. • Fantastic company pension - TSB contributing up to 13% • 25 days holidays (plus bank holidays) • Private Healthcare
