1525 Call Centre / CustomerService jobs

Customer Development & Relations Manager Hybrid/Remote National Travel Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities, and driving meaningful commercial growth? Salary - 50,000 - 55,000 DOE Employee Benefits & Package Pri click apply for full job details

Service Manager Rochdale, Greater Manchester Full Time £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department click apply for full job details

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISEs programmes challenge attitudes and facilitate long-lasting behaviour chang click apply for full job details

Derbyshire County Council Digital Services Matlock / Hybrid Grade 12 Full-time Are you passionate about making sure new and changed digital services land smoothly, safely, and successfully? Do you thrive at the intersection of people, technology, and service quality? If so, wed love to hear from you click apply for full job details

Head of IT Service Architecture & Delivery Location: Yorkshire Salary: £65,000 + Bonus + Full Benefits Security Clearance: SC required (must hold or be eligible) - DV desirable We are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure Defence communications and infrastructure programme click apply for full job details

Head of Client Services Location: Nottingham (with occasional travel) Salary: £60,000 £70,000 per annum (negotiable depending on experience) Hours: 37.5 hours per week, Monday to Friday (flexibility required) Holiday: 22 days annual leave plus Bank Holidays Pin Point Recruitment is proud to be supporting a leading organisation in the search for an experienced Head of Client Services to lead client del click apply for full job details

Customer Service Coordinator Felixstowe £30K 25 days annual leave + Bank Holidays Hours: 8-5pm Company pension scheme Free parking One of the UKs largest maritime intermodal logistics operators is looking for a confident, people-focused Customer Services Coordinator who has got experience within a logistics environment to join their fast-moving team click apply for full job details

Client Director - Commercial Insurance Location: Manchester (Hybrid) Salary: £80K- £100K plus competitive bonus and benefits Are you an experienced Client Director with a passion for building strong relationships and driving business growth? We are partnering with a leading independent insurance brokerage seeking a Client Director to join its expanding team click apply for full job details

Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales Co-ordinator. £35K-£40K + Benefits The Role: The Aftersales Co-ordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and control after-sales activities click apply for full job details

Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations click apply for full job details

Salary: £37,841 Band: UKRI Band D. Contract Type: Fixed Term. (Until March 2030) Hours: Full-time / Part Time. (minimum 0.8 FTE) Location: Polaris House, Swindon - Hybrid working available. Closing Date: Sunday 1st March 2026 click apply for full job details

The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details

Client Services Manager London Heathrow area £38,000 £40,000 DOE Monday to Friday 08 00 (1 hour unpaid break) Our client, a well-established logistics business operating within a fast-paced environment, is looking to appoint an experienced Client Services Manager to lead their customer liaison function and strengthen key client relationships click apply for full job details

You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function - it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and com click apply for full job details

FRENCH SELECTION (FS) French speaking Customer Support Location: Shrewsbury Salary: up to £27,000 per annum Ref: 5510F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5510F The Company: Successful international company expanding operations across the UK and Europe Main Duties: You will be responsible for the smooth system upgrad click apply for full job details

Job Title: Senior Customer Service Administrator Salary: £15 per hour (rising to £17 per hour within 6 months) Hours: Full Time, Monday to Friday Location: Tanworth in Arden, Solihull (own transport essential) About the Role An established and forward thinking organisation is seeking a motivated Senior Customer Service Administratorto join its team click apply for full job details

Associate Director, Business Development (Account Management & Expansion) - Public Sector, Central Gov Cognizant engineers modern businesses to improve everyday life. As one of the largest global professional services companies we help clients in the UK and Ireland modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world click apply for full job details

Service and Small Works Manager Salary Range: £34 £38k per annum Location: Alton, Hampshire Purpose of the Job The Service and Small Works Manager is responsible for the safe, compliant, and e cient delivery of all service and small works projects up to a value of approximately £100,000. The role ensures works are delivered safely, e ciently, on time, and to a high technical and customer service standard. The post holder will also provide day-to-day leadership to scheduling sta and plays a key role in maintaining operational performance and customer satisfaction. The Service and Small Works Manager is accountable for a number of key tasks and responsibilities, not limited to, but including: Operational Delivery: Manage and oversee all service and small works projects up to £100,000 in value across fire suppression and detection systems. Take full responsibility for the day-to-day delivery of works, ensuring programmes are completed within contractual, technical and regulatory requirements. Coordinate labour, materials, and scheduling to ensure efficient and effective service delivery. Monitor progress, identify risks, and resolve issues that may affect cost, programme, safety, or quality. Financial and Commercial Management: Take full responsibility for cost control and financial performance of assigned works. Monitor costs, variations, and expenditure to ensure works are delivered with agreed financial parameters and take corrective action where required. Identify opportunities for cost efficiencies while maintaining quality and compliance. Technical and Compliance: Provide technical oversight and assurance for all service and small works tasks. Ensure all works comply with relevant legislation, fires safety standards, and industry best practice. Act as a technical escalation point for issues and customer queries. Customer Service and Stakeholder Management: Demonstrate a strong commitment to delivering exceptional customer service. Build and maintain strong working relationships with customers, suppliers, and internal teams. Manage customer expectations and ensure clear, professional communication at all times. Line Management: Act as Line Manager for scheduling staff, providing support, guidance, and performance management whilst supporting a culture of high standards at all times. Support training, competency development, and up skilling of the scheduling team. Lead on team member performance management, including goal setting, regular reviews, and ongoing feedback. Carry out technical reviews of work quality and adherence to procedures. Ensure scheduling activities align with operational priorities and customer requirements. Promote a culture of accountability, organisation, and continuous improvement. Qualifications and Requirements: Knowledge of relevant British Standards and COPs. Knowledge of BAFE SP203-1 and SP203-3. Knowledge of LPS 1014 and 1204. Leadership / Management qualification (e.g. ILM Level 5/7) (desirable). Chartered Engineer status (CEng) or working towards (desirable). IOSH Managing Safely or SMSTS. CSCS card or equivalent. High level of technical competence across fire suppression and detection systems. Proven track record within the fire industry, specifically involving suppression and detection systems. Employees must hold a valid driving licence that is legally recognised for use in the UK and be able to maintain this for the duration of their employment. Flexibility to travel and work away from home as required. Experience: 5-7 years experience managing service and/or small works projects. Demonstrable experience of cost control and financial management. Previous experience of line-managing or supervising a small team is preferred. Strong organisational and planning skills with the ability to manage multiple workstreams. Self-sufficient, proactive, and comfortable working with minimal supervision. Strong leadership, communication, and decision-making skills. Customer-focused with a genuine passion for service excellence. Calm, professional, and solution-focused Benefits: £34 £38k competitive salary Additional holiday for your birthday Annual company events Health package Apply Now!

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details

Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handling inbound and outbound calls related to claims. Engaging and communicating with a diverse range of customers and staff. Gathering information efficiently to assist in investigating claims. Performing administrative tasks to support the claims process and payment. What We're Looking For : Excellent Customer Service Skills: Ability to empathise and engage with customers. Strong Telephone Manner: A confident and friendly phone presence. Literacy and Numeracy Skills: For processing claims accurately. Time Management & Organisation: You'll need to manage your workload efficiently. Good Communication Skills: Able to collate information and convey it clearly. Computer Literate: Comfortable using various software and systems. What's in it for You? Hybrid Working: Enjoy the flexibility of working from home. Free Bus Pass: For you and your family upon joining! Annual Leave: 25 days plus bank holidays. Health Benefits: Basic health insurance cover after probation, with an option to upgrade. Exclusive Discounts: On high street brands, supermarkets, holidays, and cinema tickets. Travel Benefits: Discounted train travel for you and your family after 6 months service. Cycle to Work Scheme: Promote a healthy lifestyle! Shares Scheme & Pension: Secure your future with our generous pension plan. Employee Assistance Programme: Access to 24/7 mental health support. Discretionary annual bonus Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Customer Liaison Officer Location: Midlands Salary: £32,844 - £34,572 The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. The Customer Liaison Officer will deliver a business-critical service to ensure that customers' expectations are exceeded. This role will give the right candidate the opportunity to shape our strategy for supporting our customers. The Building Safety Department has a varied workload with demanding timescales; the Customer Liaison Officer will be responsible for owning the communication with our customers and supporting the Delivery and Commercial Teams with the delivery of remediation works. This is a key role and will help ensure the safety of our customers. What you'll need to succeed: Strong communication (both written and verbal) and presentation skills Ability to maintain attention to detail in a busy environment. Experience of providing a high level of customer service Confident and experienced collaborator. Natural problem-solving skills. Strong ICT capability, EXCEL, WORD etc. Proven prioritisation skills Experienced Team Worker Always provide a high level of service Previous experience working within housing (essential) This role will require a mixture of office/home-based working and on-site presence at our properties in the Midlands. A full, clean driving licence and access to own vehicle for business use will be required for this role. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Customer Services Administrator Part-Time 12-Month Fixed Term Contract About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes as we work towards our goal of being featured on Best Companies Top 100 Companies To Work For . We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Customer Services Administrator that thrives in a fast-paced environment to support our Online Services team. Your role will involve a variety of tasks, and, due to the quick turnaround of the ordering process, you must be able to work to tight deadlines. Your main responsibility will be processing orders placed on our websites, following them through from start to finish, and dealing with associated customer queries. It is important that you can multi-task with a proactive approach to changing situations and be a good communicator over the phone and emails showing great attention to detail. No formal qualifications are required, but you must be organised and computer literate with knowledge of Microsoft office. Customer service in a previous role is essential. This role is a part-time position working 3 days per week. Key Responsibilities: Deal with all aspects of our ordering process, from initial order to completion. Daily checks to close completed orders and follow up on the status of outstanding orders. Track deliveries to ensure safe completion of orders, resolve any delivery queries, and manage any claims processes. Answer the phone and deal with customer queries related to orders and our websites. Liaising with clients via phone, email and live chat. Liaise with internal departments. Monitor stock levels. Assist our account management team in dealing with customer requests. General administration tasks associated with the role. You Will: Be highly organised and efficient. Have strong prioritisation skills. Have excellent telephone and email manor and be a good communicator. Have experience in customer service. Be experienced in Outlook. Have excellent attention to detail. Have knowledge of Excel. What We Offer In Return: 4 x Salary Life Assurance Up to 75% Income Protection Private Medical (after a qualifying period) Enhanced Pension Scheme Enhanced Maternity and Paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained Mental Health First Aiders Eye-care Scheme Cycle to Work Scheme Time off on your birthday Social and charity events Exclusive staff discounts Apply today with an up-to-date CV.

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Order Management Representative - Peterborough We're looking for a sharp, organized Customer Order Management Rep to join the team in Peterborough. If you have experience in manufacturing or engineering and see an order through from start to finish, we want to hear from you. Pay: 14-15 per hour Duration: 12-month initial contract (likely to extend). Location: Peterborough (Onsite for training, then moving to 3 days office / 2 days remote). The Role You'll be the single point of contact for your assigned accounts, managing the entire order lifecycle. Own the Process: From order entry and tracking to final delivery. Solve Problems: Handle customer inquiries and resolve shipping or quality issues. Stay Compliant: Ensure all export and shipping documentation is 100% accurate. Collaborate: Work closely with the warehouse, factory, and logistics teams. What We're Looking For Experience: 2+ years in Order Management or Customer Service. Industry Background: Experience in manufacturing or engineering is a must. Tech Savvy: You're comfortable with technical products and complex systems. Great Communicator: You can keep customers informed and teams aligned. Apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We are working with a growing organisation operating within a regulated services environment, seeking a motivated and detail-oriented individual to join their Customer & Data Operations team. This is a varied role that combines customer interaction, data analysis and operational support , making it ideal for someone who enjoys both problem-solving and working directly with clients click apply for full job details

Housing Complaints Officer (Hybrid - West London) Rate: 28.86 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Key Skills and Experience Experience in a complaints handling within the Housing Sector Must have written Housing complaints experience Stage 1 response experience Must be able to work on site 2 days per week Excellent communication and interpersonal skills Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Job Title: Resident Liaison Officer Location: Cambridge Start Date: ASAP Contract: 6 months (To be made permanent) Expenses: Overnight stay if required Pay: 35,000 Plus Hours: Monday to Friday 9 -5pm (Onsite) Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

- Sales Coordinator - Customer Service Advisor - Sales Support - Our client is a leading manufacturing business based in Derbyshire. Due to continued investment out client is now looking for a Sales coordinator to join their team. As an Internal Sales Coordinator, you will play a pivotal role as the key link between customer, sales managers, accounts and manufacturing, This role will include: Supporting the external sales team by managing incoming leads and ensuring quotations are followed through effectively Submitting quotations for both new and existing customers Working closely with Operations and Sales to coordinate orders Responding to both phone and email enquiries Sending out marketing literature and samples To be considered for this role, our client is looking for someone who has:- Previous experience within customer support in a business to business environment Experience using Microsoft Office (including Excel) Excellent rapport building skills Strong attention to detail The ability to prioritise workloads This role is Monday-Friday. In return for the right candidate our client is offering an early finish on Fridays (3.30), a competitive numeration scheme, company pension and accessible onsite parking

This automotive company with offices in Leeds is looking to appoint an experienced Customer Service Advisor to join their busy customer service team. The successful candidate will have a strong customer service background and be passionate about delivering exceptional customer care to their customers. Working in this hybrid-based role, the customer service advisor will support with a range of tasks from new account set ups to renewals alongside updating and maintaining accurate records. Key duties will include; Manage a high volume of inbound calls and email enquiries, providing exceptional customer service Act as the first point of contact, resolving enquiries efficiently and professionally Complete administrative tasks accurately Work with the Accounts team to manage customers' accounts Maintain accurate records and update systems promptly to meet agreed deadlines Working 9-5.30 Monday-Friday this 12-month FTC Maternity cover is to start immediately; the successful applicant will have; 2-4 years customer service experience Excellent verbal and written communication skills Strong problem-solving skills High attention to detail and accuracy Well-organised with the ability to prioritise workloads effectively Positive, enthusiastic approach Proficient in Microsoft Office, particularly Excel, with the ability to analyse data and identify trends. Strong interpersonal and influencing skills This is a great opportunity to join a vibrant and engaging organisation, this 12-month FTC is to start immediately, if you hold outstanding customer service skills and can commit to this contract please submit your CV for review. Please note if you do not hear from us within 7 days, your application has been unsuccessful.

Pay: From 24,000.00 per year Job Description: Customer Service Advisor Location: North Baddesley, near Southampton Pay: 12.21 per hour (rising in April) Hours: Flexible shift pattern 5 x 8-hour shifts per week, Monday to Sunday V3 Recruitment are working with our client, a rapidly growing outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity for someone with a passion for customer service and an interest in outdoor and camping products. You will develop in-depth knowledge of their product range, enabling you to confidently support both potential and existing customers with their enquiries. You will be communicating with customers across multiple channels including phone, WhatsApp, Facebook Messenger, Instagram DMs, email, and SMS, using a digital ticketing system (Gorgias). Key Responsibilities Respond to customer enquiries across multiple channels via the Gorgias ticketing system Provide clear, helpful, and high-quality responses to ensure customer issues are resolved efficiently Follow standard processes for returns, exchanges, and general customer support Work a variety of shifts, including evenings and weekends Adapt quickly to new processes and changes within the business Work collaboratively with the team to maintain and improve the company's 4.7/Excellent Trustpilot rating Ideal Candidate We are looking for motivated individuals who are enthusiastic about the outdoors and enjoy helping others. You will be detail-oriented, process-driven, and take pride in delivering excellent customer service. You will ideally have experience in: Delivering high-quality customer service across multiple channels Working towards KPIs and CSAT targets Using customer service or ticketing platforms such as Zendesk or Freshdesk (experience with Gorgias is a bonus) What We Offer 12.21 per hour, increasing in April Flexible shift patterns 5 x 8-hour shifts per week Weekends: 9am 5pm Evening shifts up to 10pm (worked from home) Free on-site parking in North Baddesley Fully stocked office kitchen with tea, coffee, biscuits, and fruit What You'll Love About Working Here Casual dress code Opportunity to borrow products from the full tent range Friends and family discount Relaxed and friendly company culture Chance to be part of a fast-growing business with global expansion plans Regular team socials and product testing opportunities from February onwards If this sounds like the right role for you, apply today! Job Types: Full-time, Temporary Contract length: 6 months Work Location: In person

Customer Service Advisor Solihull £13.90ph We are currently looking for experienced Customer Service Advisors to come in and join our client based in Solihull. Fully on-Site Working hours: 10am - 5pm; 5 days a week. Customer Advisor required to support phones on a full time basis to deal with enquiries Contact Centre experience would be ideal. Need to be able to work in a fast paced environment To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion and submission of finance applications. Maintain accurate records of interactions, applications, and transactions. Ensure all documentation is complete and adheres to legislative requirements. Resolve Customer or Retailer complaints and issues promptly and effectively. Coordinate with other departments to ensure customer satisfaction. Develop and maintain positive relationships with retailers and customers. Provide support to dealerships in managing finance applications and customer queries.

Senior Creative Account / Project Manager - Packaging & Design Location: Leeds (Hybrid working - 3 days office, 2 home) Salary: DOE Company: A full-service packaging and branding agency. Role: This is a pivotal client-facing role responsible for managing the successful delivery of packaging design projects and maintaining strong, productive relationships with a key client. The primary liaison between one of our biggest clients and the internal design and production teams. You will ensure that all Packaging design projects are delivered on time, within scope, and aligned with our client expectations. To drive to achieve creative excellence through excellent communication, project management, and design coordination skills. Own and be responsible for ensuring that all Packaging Design & Artwork projects are managed professionally. Collaborate with clients or internal stakeholders to define project goals, deliverables, scope, and timelines. Translate client briefs into actionable project plans, ensuring clarity on objectives and expectations. Work with creative leads, designers, and delivery team to align project scope with available resources. Monitor progress daily/weekly and adjust plans proactively to meet deadlines. Act as the central point of contact between creative teams (design, copy, art direction, production) and stakeholders. Maintain regular updates with clients or account teams, managing expectations and approvals. Review work for consistency against brief, brand guidelines, and client feedback. Attending client briefing and presentation meetings. Help promote a quality culture, and performance improvement, throughout the business Requirements: Strong understanding of packaging design, retail merchandising, and consumer behaviour Worked within a reputable packaging and branding agency Experience in account management, ideally within a design, marketing, or retail environment Worked on FMCG accounts (retail and/or brand) Proven track record of managing multiple design projects and delivering successful campaigns Experience working with design and production teams, as well as external vendors or suppliers Commercial experience Ability to direct, support and control a multitude of activities Confident in preparing strategic and creative proposals Proven clear, confident and unambiguous communication skills to meet the requirements of daily contact with client and internal departments Demonstrable confidentiality and integrity Proven problem analysis with insight and critical thinking skills Proven project management skills High levels of organisation Prioritisation of high volumes of work to achieve all tasks on time, on brief and on brand Apply Creative Account Manager / Creative Project Manager / Adaptive Account Manager / Account Manager / Project Manager / Senior Account Manager / Senior Project Manager / Packaging / Print / Creative / Design / Graphic Adaptation / CAM / Client Delight / Client Senior Account Manager / Client Senior Project Manager

Customer Service Executive Sowerby Bridge Monday to Thursday 08 00 Friday 08 30 25 Days Holiday + Bank Holidays AQUMEN Recruitment are proud to be recruiting on behalf of a well-established and growing manufacturing business based in Sowerby Bridge. This is an exciting opportunity for an experienced Customer Service Executive to join a dynamic Sales team within a fast-paced, customer-focused environment. If you thrive in a role where no two days are the same, enjoy building strong customer relationships and take pride in delivering exceptional service, we want to hear from you. The Role As Customer Service Executive, you will play a key role in supporting sales administration processes and ensuring seamless communication between customers, sales representatives and internal departments. You will be a central point of contact for customers, handling queries relating to products, orders and deliveries, while ensuring internal systems and documentation are maintained to the highest standards. This is a role that requires ownership, attention to detail and the confidence to liaise with stakeholders at all levels. Key Responsibilities Processing customer orders and raising quotations Managing and updating sales documentation with high accuracy Producing regular reports to support commercial decision-making Supporting internal and external sales teams Handling telephone and email enquiries from customers Maintaining and developing strong customer relationships Liaising with Planning and other key departments Assisting with analysis of current and future customer requirements Ensuring compliance with Quality, Health, Safety and Environmental standards Occasional travel within the UK and Europe About You We are looking for a proactive and professional individual who can take ownership of issues and see them through to resolution. Essential: Minimum 2 years experience in a Sales Administrator / Customer Service / similar commercial role Strong Microsoft Office skills Experience processing orders and quotations Excellent communication skills Confident handling customer queries via phone and email Strong attention to detail and ability to work with numerical data Desirable: Experience using CRM or ERP systems (SAP advantageous) A-Level education or above Additional language skills (French beneficial) What s in it for You? Competitive salary (dependent on experience) 25 days holiday plus bank holidays Early finish every Friday (14:30) Supportive team environment Opportunity to grow within a stable and expanding business This is a fantastic opportunity to join a forward-thinking organisation where your contribution will directly impact customer satisfaction and business growth. To apply, please submit your CV today or contact AQUMEN Recruitment for more information. Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.

Senior Transport Planner Senior Transport Planner opportunity near Whitwell. £40,000 £45,000 salary, Monday Friday role managing heavy vehicle fleet within specialist plant and transport business. About the Client I am representing a well-established specialist operator within the plant and transport sector, delivering high-quality logistics services across multiple industries. With a strong reputation for safety, service and operational excellence, the business operates a dedicated fleet of heavy vehicles and continues to invest in its people, systems and long-term growth. Due to continued development, they are now seeking an experienced Senior Planner to strengthen their transport operation. Key Benefits of the Senior Transport Planner: Basic salary between £40,000 and £45,000 per year Monday to Friday working pattern, 8:00am to 5:00pm 25 days annual leave plus statutory bank holidays Workplace pension scheme Employee discount scheme Ongoing training and professional development Genuine internal progression opportunities Permanent position with long-term stability About the Role As a Senior Transport Planner , you will take full responsibility for planning and managing an allocated pool of heavy vehicles and drivers, ensuring operational efficiency and profitability. The Senior Transport Planner will oversee fleet utilisation, trailer availability and daily workload distribution while maintaining strong working relationships with drivers and internal teams. Key responsibilities include: Planning and managing a dedicated fleet of heavy vehicles Maximising vehicle utilisation and operational efficiency Maintaining close communication with allocated drivers Coordinating vehicle inspections and driver leave with operations Working alongside the wider planning team to ensure full job coverage Liaising with the commercial team to ensure accurate job completion and invoicing Coaching and supporting members of the planning team to drive performance and achieve key performance indicators This Senior Planner position is fully site-based near Whitwell and offers clear progression within a growing transport operation. About You To be successful as a Senior Transport Planner , you must have: Proven experience managing and planning a fleet of heavy goods vehicles Experience within a busy, multi-site transport operation Strong understanding of the transport and haulage industry The ability to build effective working relationships with drivers Excellent organisational and communication skills The ability to manage multiple activities and coordinate stakeholders effectively CPC qualification is required. Coaching or mentoring qualifications would be advantageous but are not essential. To be successful in this role, you may have worked as a: Transport Planning Manager, Senior Transport Planner, Fleet Planning Manager, Transport Operations Planner, Logistics Planning Manager, Transport Supervisor, Fleet Operations Planner, Distribution Planning Manager, Traffic Manager, Haulage Planning Manager Next Steps If you are an experienced Senior Transport Planner looking for a Monday to Friday leadership opportunity near Whitwell, I would welcome a confidential conversation. Apply today to be considered for this Senior Transport Planner opportunity.