A growing firm of chartered accountants based in Exeter is searching for a Senior Client Manager to join their team managing a portfolio delivering compliance and advisory services across accounts and tax as well as developing and supporting the wider team. There is also career progression path on offer here for the right professional looking for a route to progress. Client Details With main offices in Exeter this firm of accountants services wide ranging clients, from small sole traders, partnerships through to larger limited company SMEs and OMBs. The firm provides a mix of home to office hybrid working, flexible hours with an excellent work life balance and team focused culture, along with highly competitive salary and benefits. Full time, or part time hours can be explored 4 days week with scope to mould this to some degree around the right persons working requirements. Description You will join as Senior Client Manager with scope to mould the position and level around the right professional's background and level of experience to suit accordingly. You will manage the delivery of wide-ranging services to a varied client portfolio. You will also advise clients on wider planning and advisory project work across accounting/tax as well as overseeing the delivery of compliance services. Alongside this you will be supported by a wider team and play a key role in developing, supporting, mentoring and managing this team. You will carve an influential role in this successful, growing firm of independent accountants with a route to progress on offer. Profile For this Senior Client Manager role you will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within a UK accountancy practice across any of accounts/tax/audit etc and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to at least the Client Manager levels and be looking for a challenging new career move within a growing firm of accountants where you can progress and develop within your career. Job Offer Circa £50,000 - £60,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Mar 03, 2026
Full time
A growing firm of chartered accountants based in Exeter is searching for a Senior Client Manager to join their team managing a portfolio delivering compliance and advisory services across accounts and tax as well as developing and supporting the wider team. There is also career progression path on offer here for the right professional looking for a route to progress. Client Details With main offices in Exeter this firm of accountants services wide ranging clients, from small sole traders, partnerships through to larger limited company SMEs and OMBs. The firm provides a mix of home to office hybrid working, flexible hours with an excellent work life balance and team focused culture, along with highly competitive salary and benefits. Full time, or part time hours can be explored 4 days week with scope to mould this to some degree around the right persons working requirements. Description You will join as Senior Client Manager with scope to mould the position and level around the right professional's background and level of experience to suit accordingly. You will manage the delivery of wide-ranging services to a varied client portfolio. You will also advise clients on wider planning and advisory project work across accounting/tax as well as overseeing the delivery of compliance services. Alongside this you will be supported by a wider team and play a key role in developing, supporting, mentoring and managing this team. You will carve an influential role in this successful, growing firm of independent accountants with a route to progress on offer. Profile For this Senior Client Manager role you will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within a UK accountancy practice across any of accounts/tax/audit etc and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to at least the Client Manager levels and be looking for a challenging new career move within a growing firm of accountants where you can progress and develop within your career. Job Offer Circa £50,000 - £60,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
A fast growing and forward moving accountancy practice based in Bristol with parking is searching for a Client Manager to join the firm as a key addition with career development on offer, as part of this successful team. Client Details Based in Bristol this highly regarded firm has developed a strong reputation servicing a wide ranging client base of sole traders, partnerships and limited company, OMB and SME clients, very varied in sectors and turnovers up into the £millions. The Directors within this successful team are looking for an experienced Manager who can take the full reigns on managing the delivery of services to a portfolio, building relationships and carving a key position within the firm working as key support to the firms directors. Description Joining as a Client Manager based from the firms Bristol offices you will lead and manage the delivery of accounts, tax and wider services to clients across varied industry sectors. You will oversee the delivery of year end accounts, management accounts, personal and corporate tax compliance, VAT and other services to a sizeable and varied portfolio of clients. You will develop client relationships, taking on full responsibility for this portfolio and work on wider advisory/business services delivering wider project work. Alongside this you will support the directors in the development of the team and a clear progression path is on offer and you will carve an influential key role within this firm. Profile You will be ACA/ACCA qualified or highly experienced with a career background and strength within accounts/tax and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients, developed within an accountancy practice firm environment. You will have developed your career to at the Client Manager levels and be looking to take your career to the next level, within a firm and role where you can see a genuine clear progression and development path on offer. Job Offer Circa £38,000 - £48,000 dependent on the experience and background of the right professional, plus benefits. Please apply online and for a further confidential discussion to find out more about this opportunity please contact Mark Bailey on
Mar 03, 2026
Full time
A fast growing and forward moving accountancy practice based in Bristol with parking is searching for a Client Manager to join the firm as a key addition with career development on offer, as part of this successful team. Client Details Based in Bristol this highly regarded firm has developed a strong reputation servicing a wide ranging client base of sole traders, partnerships and limited company, OMB and SME clients, very varied in sectors and turnovers up into the £millions. The Directors within this successful team are looking for an experienced Manager who can take the full reigns on managing the delivery of services to a portfolio, building relationships and carving a key position within the firm working as key support to the firms directors. Description Joining as a Client Manager based from the firms Bristol offices you will lead and manage the delivery of accounts, tax and wider services to clients across varied industry sectors. You will oversee the delivery of year end accounts, management accounts, personal and corporate tax compliance, VAT and other services to a sizeable and varied portfolio of clients. You will develop client relationships, taking on full responsibility for this portfolio and work on wider advisory/business services delivering wider project work. Alongside this you will support the directors in the development of the team and a clear progression path is on offer and you will carve an influential key role within this firm. Profile You will be ACA/ACCA qualified or highly experienced with a career background and strength within accounts/tax and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients, developed within an accountancy practice firm environment. You will have developed your career to at the Client Manager levels and be looking to take your career to the next level, within a firm and role where you can see a genuine clear progression and development path on offer. Job Offer Circa £38,000 - £48,000 dependent on the experience and background of the right professional, plus benefits. Please apply online and for a further confidential discussion to find out more about this opportunity please contact Mark Bailey on
We are recruiting for an ambitious qualified accountant to join a well established accountancy firm in the Eastbourne area, East Sussex as a Senior Client Manager. If you are looking for a busy, varied role where you can develop your technical skills and progress your career, this is a fantastic opportunity. You would work closely with the partners and be looking after a growing client portfolio. The firm is well run and successful, and has an interesting range of clients, mainly SMEs, but with some much larger corporate/groups/international businesses.They offer a positive and friendly working environment and can offer a fast track to Partner level. The Senior Client Manager role would involve liaising closely with clients, producing or reviewing a range of accounts and tax work, managing work flow and ensuring deadlines are met as well as providing a range of advisory support. There is also the opportunity to be involved in networking and business development to aid with the ongoing success of the business. About you: ACA/ACCA/CTA qualified Extensive UK practice experience, including good personal tax knowledge Organised, detail minded and keen to take responsibility Live with commuting distance of Eastbourne/East Sussex They will pay a very competitive salary and if you have ambitions to take on more responsibility there is scope for that to happen quickly. They offer a good flexibility and a generous bonus scheme, amongst other benefits. If you would like to find out more about this fantastic senior client manager opportunity in the Eastbourne area please apply or contact Claire Jones at Harvey john for more details. Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.
Mar 03, 2026
Full time
We are recruiting for an ambitious qualified accountant to join a well established accountancy firm in the Eastbourne area, East Sussex as a Senior Client Manager. If you are looking for a busy, varied role where you can develop your technical skills and progress your career, this is a fantastic opportunity. You would work closely with the partners and be looking after a growing client portfolio. The firm is well run and successful, and has an interesting range of clients, mainly SMEs, but with some much larger corporate/groups/international businesses.They offer a positive and friendly working environment and can offer a fast track to Partner level. The Senior Client Manager role would involve liaising closely with clients, producing or reviewing a range of accounts and tax work, managing work flow and ensuring deadlines are met as well as providing a range of advisory support. There is also the opportunity to be involved in networking and business development to aid with the ongoing success of the business. About you: ACA/ACCA/CTA qualified Extensive UK practice experience, including good personal tax knowledge Organised, detail minded and keen to take responsibility Live with commuting distance of Eastbourne/East Sussex They will pay a very competitive salary and if you have ambitions to take on more responsibility there is scope for that to happen quickly. They offer a good flexibility and a generous bonus scheme, amongst other benefits. If you would like to find out more about this fantastic senior client manager opportunity in the Eastbourne area please apply or contact Claire Jones at Harvey john for more details. Harvey John is acting as an Employment Agency in relation to this vacancy. The salary bracket advertised is FTE, for guidance only. We are committed to continued improvement in terms of diversity and inclusion practices. Please get in touch with any questions concerning reasonable adjustments, accommodations, or diversity practices.
Senior Practice Accountant, South Manchester - £35,000 - £50,000 (Depending on experience and study level) A mid-sized, well-established chartered accountancy practice is seeking a dedicated and experienced professional to join their team. This role is an ideal opportunity for an ACA/ACCA qualified or QBE, looking for a varied role, to make a significant impact within a supportive and forward-thinking practice. This role is pivotal in ensuring the accuracy and efficiency of accounting services provided to a diverse portfolio of clients. The company prides itself on fostering a collaborative and supportive work environment, with a strong emphasis on professional development and client satisfaction. Senior Practice Accountant - Key Responsibilities: Compliance Preparation and filing of year end accounts, business tax and capital allowances for limited companies, LLP's, partnerships and sole traders Preparation and filing of self-assessments and personal tax computations Preparation of capital gains tax computations and implementation of R&D Tax claims Reduce the burden of taxation for business owners by providing good tax planning and advice Outsourcing and Advisory Review periodic bookkeeping, VAT returns, and management accounts for portfolio clients Preparation of management accounts and management information/performance analysis Advising on the improvement of profitability and business efficiency and implementation of effective business controls and systems Assisting in control and management of client cashflow Preparation of integrated financial projections and budgets Preparing business plans and helping to source and negotiate finance Conducting business valuations Management To effectively manage your own portfolio of clients To assist with training and development of less experienced staff Training of internal staff and clients on various software and applications WIP and billing management Senior Practice Accountant - Experience Required: AAT or ACCA Qualified or part-qualified / QBE At least 5 years' experience in a similar role Senior Practice Accountant - Benefits: Competitive salary 25 days holiday Extra day's leave for your birthday Additional leave awarded after 3 years of service, up to a maximum of 30 days Hybrid working and flexible hours Dress Down Fridays and a smart business casual dress code Regular team socials, including Chester Races and annual away trips with overnight stays Private medical insurance after 2 years of service Incentive scheme, offering bonuses for sourcing and signing new business, and successful cross-selling and up-selling of services Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to me (who is not already registered) as a thank you will receive a voucher up to the value of £1000.Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that I am handling. Vaisto Recruitment specialises in practice and first moves to industry for both contract and permanent assignments including: - Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior - Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate - Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior - Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior - Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A - Payroll Bureau - Practice Managers
Mar 03, 2026
Full time
Senior Practice Accountant, South Manchester - £35,000 - £50,000 (Depending on experience and study level) A mid-sized, well-established chartered accountancy practice is seeking a dedicated and experienced professional to join their team. This role is an ideal opportunity for an ACA/ACCA qualified or QBE, looking for a varied role, to make a significant impact within a supportive and forward-thinking practice. This role is pivotal in ensuring the accuracy and efficiency of accounting services provided to a diverse portfolio of clients. The company prides itself on fostering a collaborative and supportive work environment, with a strong emphasis on professional development and client satisfaction. Senior Practice Accountant - Key Responsibilities: Compliance Preparation and filing of year end accounts, business tax and capital allowances for limited companies, LLP's, partnerships and sole traders Preparation and filing of self-assessments and personal tax computations Preparation of capital gains tax computations and implementation of R&D Tax claims Reduce the burden of taxation for business owners by providing good tax planning and advice Outsourcing and Advisory Review periodic bookkeeping, VAT returns, and management accounts for portfolio clients Preparation of management accounts and management information/performance analysis Advising on the improvement of profitability and business efficiency and implementation of effective business controls and systems Assisting in control and management of client cashflow Preparation of integrated financial projections and budgets Preparing business plans and helping to source and negotiate finance Conducting business valuations Management To effectively manage your own portfolio of clients To assist with training and development of less experienced staff Training of internal staff and clients on various software and applications WIP and billing management Senior Practice Accountant - Experience Required: AAT or ACCA Qualified or part-qualified / QBE At least 5 years' experience in a similar role Senior Practice Accountant - Benefits: Competitive salary 25 days holiday Extra day's leave for your birthday Additional leave awarded after 3 years of service, up to a maximum of 30 days Hybrid working and flexible hours Dress Down Fridays and a smart business casual dress code Regular team socials, including Chester Races and annual away trips with overnight stays Private medical insurance after 2 years of service Incentive scheme, offering bonuses for sourcing and signing new business, and successful cross-selling and up-selling of services Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to me (who is not already registered) as a thank you will receive a voucher up to the value of £1000.Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that I am handling. Vaisto Recruitment specialises in practice and first moves to industry for both contract and permanent assignments including: - Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior - Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate - Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior - Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior - Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A - Payroll Bureau - Practice Managers
A growing firm of chartered accountants based in Okehampton is searching for a Client Manager to join their team with career development prospects on offer and opportunity to take on the management and delivery of accounts, tax and wider services to a wide industry sector ranging portfolio. Client Details A leading firm of accountants based in Okehampton acting for clients across the spectrum in size, across wide ranging sectors, industries and turnovers up to and in excess of the audit threshold in turnover. Clients are wide ranging across varied industry sole trader, partnerships and limited companies, OMBs, SMEs. Highly competitive salaries, benefits, flexible working hours and hybrid working also on offer. Description Joining the Okehampton offices as Client Manager you will take on the management and delivery of accounts, tax and wider associated services to a portfolio of mixed industry sole trade, partnership and limited company SMEs, OMBs and corporate clients typically into the £millions in turnovers. You will carve a key, influential role here managing the team and you will also have opportunity to work with partners on developing and managing the team. There will be a clear path and route to progress on offer here. Profile For this Client Manager role you will be ACA/ACCA qualified, with a career background across any of audit, accounts, tax and service delivery to wide ranging sole trade, partnership and limited company clients, developed within a UK accountancy practice firm environment of any size. You will have developed your career to the managerial levels or similar, looking for a career move and role where you can see a development path on offer within a growing, highly successful chartered firm. Job Offer Circa £43,000- £46,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Mar 03, 2026
Full time
A growing firm of chartered accountants based in Okehampton is searching for a Client Manager to join their team with career development prospects on offer and opportunity to take on the management and delivery of accounts, tax and wider services to a wide industry sector ranging portfolio. Client Details A leading firm of accountants based in Okehampton acting for clients across the spectrum in size, across wide ranging sectors, industries and turnovers up to and in excess of the audit threshold in turnover. Clients are wide ranging across varied industry sole trader, partnerships and limited companies, OMBs, SMEs. Highly competitive salaries, benefits, flexible working hours and hybrid working also on offer. Description Joining the Okehampton offices as Client Manager you will take on the management and delivery of accounts, tax and wider associated services to a portfolio of mixed industry sole trade, partnership and limited company SMEs, OMBs and corporate clients typically into the £millions in turnovers. You will carve a key, influential role here managing the team and you will also have opportunity to work with partners on developing and managing the team. There will be a clear path and route to progress on offer here. Profile For this Client Manager role you will be ACA/ACCA qualified, with a career background across any of audit, accounts, tax and service delivery to wide ranging sole trade, partnership and limited company clients, developed within a UK accountancy practice firm environment of any size. You will have developed your career to the managerial levels or similar, looking for a career move and role where you can see a development path on offer within a growing, highly successful chartered firm. Job Offer Circa £43,000- £46,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
The primary role is to elevate the client journey, oversee the Travel Service Coordinators and deliver product strategy. Elevating the client journey by continously refining touchpoints, service standards and communication to deliver world-class customer experience. Managing and developing the Travel Services Coordinators to ensure seamless operations and exceptional service delivery. Delivering product strategy and plans through implementing the annual Creative and Commercial roadmap across destinations and themes. Client Journey: Work with Marketing to regularly look at how and what documentation we are providing to clients. Lead focus groups with clients to better understand how we could gain larger share of travel wallet, and gain insights to who else they are booking with and why. Continuously research what our competitors are doing to enhance client experience, to ensure that we remain relevant and are aware of potential new CX technology. Ensure that important information such as 'Know Before You Go' documentation is up-to-date and that it is easily accessible by clients. Focus on the concierge side of the business to add value to our clients. Check itineraries for layout, tone and surprise elements that elevate the experience. Supervise, motivate and monitor individual performance and lead performance appraisal reviews. Work closely with TSCs to develop and enhance the sales process through standardisation and speed of documentation, quality control of documentation, reporting on and monitoring confirmation documentation outstanding, and producing a balances outstanding report. Product Strategy and Plans: Implement the annual Creative and Commercial roadmap across destinations and themes. Improve financial performance by monitoring product margins, analysing results and making adjustments to enhance profitability. Develop standout product content by researching, sourcing and curating unique experiences and properties that differentiate the Steppes Travel portfolio. Reports: Terms/Conditions: Hours of work - 09:00 - 17:30 hours, Monday to Thursday and 09:00 - 17:00 Friday Very occasional weekends and evenings if attending an event or travelling abroad on familiarisation trips Up to two working days per week from home Paid holidays - 25 days Salary - dependent on experience Pension, private healthcare and travel insurance - contributory after a six-month probationary period Team performance bonus To Apply Please email a covering letter and CV to Our knowledge, curiosity and expertise set us apart, driving us to create remarkable holidays and Beautiful Adventures tailored perfectly to you, carefully curated to help protect and conserve our planet. Are you ready to Discover Extraordinary?
Mar 03, 2026
Full time
The primary role is to elevate the client journey, oversee the Travel Service Coordinators and deliver product strategy. Elevating the client journey by continously refining touchpoints, service standards and communication to deliver world-class customer experience. Managing and developing the Travel Services Coordinators to ensure seamless operations and exceptional service delivery. Delivering product strategy and plans through implementing the annual Creative and Commercial roadmap across destinations and themes. Client Journey: Work with Marketing to regularly look at how and what documentation we are providing to clients. Lead focus groups with clients to better understand how we could gain larger share of travel wallet, and gain insights to who else they are booking with and why. Continuously research what our competitors are doing to enhance client experience, to ensure that we remain relevant and are aware of potential new CX technology. Ensure that important information such as 'Know Before You Go' documentation is up-to-date and that it is easily accessible by clients. Focus on the concierge side of the business to add value to our clients. Check itineraries for layout, tone and surprise elements that elevate the experience. Supervise, motivate and monitor individual performance and lead performance appraisal reviews. Work closely with TSCs to develop and enhance the sales process through standardisation and speed of documentation, quality control of documentation, reporting on and monitoring confirmation documentation outstanding, and producing a balances outstanding report. Product Strategy and Plans: Implement the annual Creative and Commercial roadmap across destinations and themes. Improve financial performance by monitoring product margins, analysing results and making adjustments to enhance profitability. Develop standout product content by researching, sourcing and curating unique experiences and properties that differentiate the Steppes Travel portfolio. Reports: Terms/Conditions: Hours of work - 09:00 - 17:30 hours, Monday to Thursday and 09:00 - 17:00 Friday Very occasional weekends and evenings if attending an event or travelling abroad on familiarisation trips Up to two working days per week from home Paid holidays - 25 days Salary - dependent on experience Pension, private healthcare and travel insurance - contributory after a six-month probationary period Team performance bonus To Apply Please email a covering letter and CV to Our knowledge, curiosity and expertise set us apart, driving us to create remarkable holidays and Beautiful Adventures tailored perfectly to you, carefully curated to help protect and conserve our planet. Are you ready to Discover Extraordinary?
We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, market research studies No customer service representative experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities - this is your chance! Apply now and see if you qualify.
Mar 03, 2026
Full time
We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, market research studies No customer service representative experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities - this is your chance! Apply now and see if you qualify.
Email Customer Service Agents Paignton, Devon Seasonal Position Look towards the fuchsia and spring into action it s thyme to plant the seeds of your next opportunity! gap personnel Exeter are delighted to be working in partnership with Branded Garden Products, an internationally renowned supplier of seeds, plants, bushes, and other horticultural products. We are recruiting multiple Email Customer Service Agents on a seasonal basis in Paignton, Devon. If you have a way with words and can help customer queries blossom through written communication, we d love to hear from you. The Role As an Email Customer Service Agent, you ll act as a multi-skilled team member, supporting customers primarily via email and social media , ensuring every written response is clear, professional and in line with service level agreements. This is not a contact centre-based telephone role the focus is on high-quality written communication. Duties Include (but are not limited to): Responding to customer enquiries via email and social media in a polite, professional and timely manner Processing basic orders and offering complimentary parts for appropriate products Resolving customer service queries efficiently, ensuring each case is handled with care Keying coupon orders as required to meet service levels Supporting the wider team during peak seasonal periods We re looking for someone ready to dig in and grow with the team: Grade C or above in Maths and English Strong written communication skills with excellent spelling and grammar Basic understanding of Microsoft Office Previous customer service experience (office-based preferred) Good attention to detail and accuracy when processing information Positive attitude and ability to work well under pressure during busy seasonal peaks Flexibility to work across different areas of the department Working Hours & Pay 7-day operation on a rota basis Monday to Sunday hours negotiable Weekend work desired Bank Holidays included £12.38 per hour Key Skills: Customer Service, Administration, Email Handling, Microsoft Office, Written Communication, Social Media Successful candidates will be proactive team players, working collaboratively to ensure customer satisfaction continues to grow. You will operate within company policy and procedures, maintaining integrity and confidentiality at all times, while adhering to health and safety legislation. Ready to help customer satisfaction blossom? Click APPLY to upload your CV and one of our friendly team will be in touch. Don t have a CV? Call the office on (phone number removed) and we ll help you get planted and registered. gap personnel is operating as a recruitment business.
Mar 03, 2026
Seasonal
Email Customer Service Agents Paignton, Devon Seasonal Position Look towards the fuchsia and spring into action it s thyme to plant the seeds of your next opportunity! gap personnel Exeter are delighted to be working in partnership with Branded Garden Products, an internationally renowned supplier of seeds, plants, bushes, and other horticultural products. We are recruiting multiple Email Customer Service Agents on a seasonal basis in Paignton, Devon. If you have a way with words and can help customer queries blossom through written communication, we d love to hear from you. The Role As an Email Customer Service Agent, you ll act as a multi-skilled team member, supporting customers primarily via email and social media , ensuring every written response is clear, professional and in line with service level agreements. This is not a contact centre-based telephone role the focus is on high-quality written communication. Duties Include (but are not limited to): Responding to customer enquiries via email and social media in a polite, professional and timely manner Processing basic orders and offering complimentary parts for appropriate products Resolving customer service queries efficiently, ensuring each case is handled with care Keying coupon orders as required to meet service levels Supporting the wider team during peak seasonal periods We re looking for someone ready to dig in and grow with the team: Grade C or above in Maths and English Strong written communication skills with excellent spelling and grammar Basic understanding of Microsoft Office Previous customer service experience (office-based preferred) Good attention to detail and accuracy when processing information Positive attitude and ability to work well under pressure during busy seasonal peaks Flexibility to work across different areas of the department Working Hours & Pay 7-day operation on a rota basis Monday to Sunday hours negotiable Weekend work desired Bank Holidays included £12.38 per hour Key Skills: Customer Service, Administration, Email Handling, Microsoft Office, Written Communication, Social Media Successful candidates will be proactive team players, working collaboratively to ensure customer satisfaction continues to grow. You will operate within company policy and procedures, maintaining integrity and confidentiality at all times, while adhering to health and safety legislation. Ready to help customer satisfaction blossom? Click APPLY to upload your CV and one of our friendly team will be in touch. Don t have a CV? Call the office on (phone number removed) and we ll help you get planted and registered. gap personnel is operating as a recruitment business.
Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol use or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service Delivery (GSD) team at Turning Point specifically su click apply for full job details
Mar 03, 2026
Full time
Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol use or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service Delivery (GSD) team at Turning Point specifically su click apply for full job details
Fantastic new opportunity for a Client Manager to join a growing firm of Accountants near Keighley. This firm offer a range of services to their clients, and you will have the opportunity to work with a variety of businesses.As a Client Manager, you will be responsible for: Manging your own portfolio of clients and liaising with clients on all accounting matters Reviewing work of other employees. Accounts preparation from both incomplete records and computerised records Company and personal tax return preparation Other ad-hoc projects as they arise To qualify for this Client Manager position, ideally you will meet the following: ACA or ACCA qualified or qualified by experience. A minimum of 3 years' experience, having worked as a Client Manager or similar in an Accountancy firm. Experience using CCH, Sage, and Xero would be desirable. Ability to prepare accounts to a high standard and feel comfortable contacting clients. What's on offer? Free on-site parking Enhanced annual leave that increases with length of service. Flexible working options Salary from £40,000 to £50,000 If you are interested in this Client Manager position or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Mar 03, 2026
Full time
Fantastic new opportunity for a Client Manager to join a growing firm of Accountants near Keighley. This firm offer a range of services to their clients, and you will have the opportunity to work with a variety of businesses.As a Client Manager, you will be responsible for: Manging your own portfolio of clients and liaising with clients on all accounting matters Reviewing work of other employees. Accounts preparation from both incomplete records and computerised records Company and personal tax return preparation Other ad-hoc projects as they arise To qualify for this Client Manager position, ideally you will meet the following: ACA or ACCA qualified or qualified by experience. A minimum of 3 years' experience, having worked as a Client Manager or similar in an Accountancy firm. Experience using CCH, Sage, and Xero would be desirable. Ability to prepare accounts to a high standard and feel comfortable contacting clients. What's on offer? Free on-site parking Enhanced annual leave that increases with length of service. Flexible working options Salary from £40,000 to £50,000 If you are interested in this Client Manager position or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Are you working in an accountancy practice where you feel like just another number ?Feeling stuck, stagnant, or unheard?Fed up with fighting traffic, scrambling for parking, and all the joys of city commuting? What if you could join a firm where your ideas matter, your development is actively supported, and genuine flexibility is a reality - not something "allowed when convenient"? At Reed Practice , we're delighted to partner with a small but mighty accountancy firm just outside Colchester. Away from the city chaos, this practice offers a refreshing, collaborative, people-first environment where every team member has a voice and a visible impact. The Opportunity: Client Manager As Client Manager, you will work with an engaging mix of clients, liaise directly with inspiring business leaders, and make meaningful contributions to the growth and direction of the firm. Using the latest technology and working alongside a supportive leadership team, you'll enjoy both autonomy and guidance as you develop your career. Your Key Responsibilities Preparation of annual accounts, management accounts, and personal tax returns Managing staff and workflow to ensure internal deadlines are met Reviewing work of team members across company accounts, partnerships, sole traders, personal tax, and VAT returns Supporting and mentoring junior staff as they progress Actively identifying and promoting opportunities to grow the firm What's In It for You? Genuine flexible remote working - not "when we can allow it" Direct involvement in firm-wide decisions and improvements Support from a committed senior leadership team Full ACCA study support where needed Opportunities to enhance your IT skills, business acumen, and client advisory capabilities What We're Looking For To discuss this opportunity, you'll need: Experience working within an accountancy practice - essential ACCA part-qualified, finalist, or fully qualified (AAT-qualified candidates with strong practice experience also encouraged to apply) Ready to Enjoy Your Profession Again? To explore how this role could transform your working life, contact Natalie Harden at Reed for a confidential conversation.
Mar 03, 2026
Full time
Are you working in an accountancy practice where you feel like just another number ?Feeling stuck, stagnant, or unheard?Fed up with fighting traffic, scrambling for parking, and all the joys of city commuting? What if you could join a firm where your ideas matter, your development is actively supported, and genuine flexibility is a reality - not something "allowed when convenient"? At Reed Practice , we're delighted to partner with a small but mighty accountancy firm just outside Colchester. Away from the city chaos, this practice offers a refreshing, collaborative, people-first environment where every team member has a voice and a visible impact. The Opportunity: Client Manager As Client Manager, you will work with an engaging mix of clients, liaise directly with inspiring business leaders, and make meaningful contributions to the growth and direction of the firm. Using the latest technology and working alongside a supportive leadership team, you'll enjoy both autonomy and guidance as you develop your career. Your Key Responsibilities Preparation of annual accounts, management accounts, and personal tax returns Managing staff and workflow to ensure internal deadlines are met Reviewing work of team members across company accounts, partnerships, sole traders, personal tax, and VAT returns Supporting and mentoring junior staff as they progress Actively identifying and promoting opportunities to grow the firm What's In It for You? Genuine flexible remote working - not "when we can allow it" Direct involvement in firm-wide decisions and improvements Support from a committed senior leadership team Full ACCA study support where needed Opportunities to enhance your IT skills, business acumen, and client advisory capabilities What We're Looking For To discuss this opportunity, you'll need: Experience working within an accountancy practice - essential ACCA part-qualified, finalist, or fully qualified (AAT-qualified candidates with strong practice experience also encouraged to apply) Ready to Enjoy Your Profession Again? To explore how this role could transform your working life, contact Natalie Harden at Reed for a confidential conversation.
A leading and successful firm of chartered accountants based in Taunton has a requirement for a Rural and Farming Client Manager to join their team as a key addition specialising within their agricultural and related, rural sector service line with chance to develop, build client relationships and carve an influential role within a highly regarded firm of chartered accountants. Client Details Based in Taunton this chartered firm has developed a very strong reputation across the South West and wider UK acting for very wide ranging clients across varying industries acting for wider ranging industry sector OMBs, SMEs and corporate clients, alongside a strong reputation and focus dealing with agricultural and rural sector related clients. As a result of ongoing, sustained positive growth and looking to plan for the future development of the firm, the partners are looking to bring in the right additional Managerial professional to bolster their team as a key addition focused within their specific farming sector specialism. Description Joining as Rural and Farming Client Manager based from the firms Taunton offices you will take on management and client portfolio responsibility for the delivery of year end accounts, tax and wider services to clients focused within the agricultural sector. You will take on increasing responsibility for developing client relationships, taking on a portfolio and work on wider advisory, tax planning and business services in addition delivering on wider project work. You will manage a team and act as key support to the firms directors, with a development and progression path on offer as you will carve an influential key role within this firm. Profile You will hold any of the ATT, CTA, AAT, ACA, ACCA qualifications etc or have developed your career with a career background in accountancy practice having developed your career to around the managerial levels. You will have experienced of dealing and acting for clients within the agricultural and associated rural client sectors and be looking to further your career within this specialist sector within a highly successful and growing chartered firm of accountants. Job Offer Circa £48000 - £60,000 dependent on the background experience and level of the right professional, plus benefits.
Mar 03, 2026
Full time
A leading and successful firm of chartered accountants based in Taunton has a requirement for a Rural and Farming Client Manager to join their team as a key addition specialising within their agricultural and related, rural sector service line with chance to develop, build client relationships and carve an influential role within a highly regarded firm of chartered accountants. Client Details Based in Taunton this chartered firm has developed a very strong reputation across the South West and wider UK acting for very wide ranging clients across varying industries acting for wider ranging industry sector OMBs, SMEs and corporate clients, alongside a strong reputation and focus dealing with agricultural and rural sector related clients. As a result of ongoing, sustained positive growth and looking to plan for the future development of the firm, the partners are looking to bring in the right additional Managerial professional to bolster their team as a key addition focused within their specific farming sector specialism. Description Joining as Rural and Farming Client Manager based from the firms Taunton offices you will take on management and client portfolio responsibility for the delivery of year end accounts, tax and wider services to clients focused within the agricultural sector. You will take on increasing responsibility for developing client relationships, taking on a portfolio and work on wider advisory, tax planning and business services in addition delivering on wider project work. You will manage a team and act as key support to the firms directors, with a development and progression path on offer as you will carve an influential key role within this firm. Profile You will hold any of the ATT, CTA, AAT, ACA, ACCA qualifications etc or have developed your career with a career background in accountancy practice having developed your career to around the managerial levels. You will have experienced of dealing and acting for clients within the agricultural and associated rural client sectors and be looking to further your career within this specialist sector within a highly successful and growing chartered firm of accountants. Job Offer Circa £48000 - £60,000 dependent on the background experience and level of the right professional, plus benefits.
Are you working in an accountancy practice where you feel like just another number ?Feeling stuck, stagnant, or unheard?Fed up with fighting traffic, scrambling for parking, and all the joys of city commuting? What if you could join a firm where your ideas matter, your development is actively supported, and genuine flexibility is a reality - not something "allowed when convenient"? At Reed Practice , we're delighted to partner with a small but mighty accountancy firm just outside Colchester. Away from the city chaos, this practice offers a refreshing, collaborative, people-first environment where every team member has a voice and a visible impact. The Opportunity: Client Manager As Client Manager, you will work with an engaging mix of clients, liaise directly with inspiring business leaders, and make meaningful contributions to the growth and direction of the firm. Using the latest technology and working alongside a supportive leadership team, you'll enjoy both autonomy and guidance as you develop your career. Your Key Responsibilities Preparation of annual accounts, management accounts, and personal tax returns Managing staff and workflow to ensure internal deadlines are met Reviewing work of team members across company accounts, partnerships, sole traders, personal tax, and VAT returns Supporting and mentoring junior staff as they progress Actively identifying and promoting opportunities to grow the firm What's In It for You? Genuine flexible remote working - not "when we can allow it" Direct involvement in firm-wide decisions and improvements Support from a committed senior leadership team Full ACCA study support where needed Opportunities to enhance your IT skills, business acumen, and client advisory capabilities What We're Looking For To discuss this opportunity, you'll need: Experience working within an accountancy practice - essential ACCA part-qualified, finalist, or fully qualified (AAT-qualified candidates with strong practice experience also encouraged to apply) Ready to Enjoy Your Profession Again? To explore how this role could transform your working life, contact Natalie Harden at Reed for a confidential conversation.
Mar 03, 2026
Full time
Are you working in an accountancy practice where you feel like just another number ?Feeling stuck, stagnant, or unheard?Fed up with fighting traffic, scrambling for parking, and all the joys of city commuting? What if you could join a firm where your ideas matter, your development is actively supported, and genuine flexibility is a reality - not something "allowed when convenient"? At Reed Practice , we're delighted to partner with a small but mighty accountancy firm just outside Colchester. Away from the city chaos, this practice offers a refreshing, collaborative, people-first environment where every team member has a voice and a visible impact. The Opportunity: Client Manager As Client Manager, you will work with an engaging mix of clients, liaise directly with inspiring business leaders, and make meaningful contributions to the growth and direction of the firm. Using the latest technology and working alongside a supportive leadership team, you'll enjoy both autonomy and guidance as you develop your career. Your Key Responsibilities Preparation of annual accounts, management accounts, and personal tax returns Managing staff and workflow to ensure internal deadlines are met Reviewing work of team members across company accounts, partnerships, sole traders, personal tax, and VAT returns Supporting and mentoring junior staff as they progress Actively identifying and promoting opportunities to grow the firm What's In It for You? Genuine flexible remote working - not "when we can allow it" Direct involvement in firm-wide decisions and improvements Support from a committed senior leadership team Full ACCA study support where needed Opportunities to enhance your IT skills, business acumen, and client advisory capabilities What We're Looking For To discuss this opportunity, you'll need: Experience working within an accountancy practice - essential ACCA part-qualified, finalist, or fully qualified (AAT-qualified candidates with strong practice experience also encouraged to apply) Ready to Enjoy Your Profession Again? To explore how this role could transform your working life, contact Natalie Harden at Reed for a confidential conversation.
Exciting opportunity for a Client Manager to join a large, independent, growing firm of Chartered Accountants in Hull.Offering a wide range of services to their varying client base, this role will keep your work life varied and interesting.As a Client Manager, you will be responsible for: Managing a portfolio of corporate clients, ensuring timely and accurate delivery of accounting, tax, and advisory services. Oversee the preparation and review of statutory accounts, management accounts, and corporate tax returns. Provide strategic financial advice and business planning support to clients. Ensure compliance with UK GAAP, IFRS, and relevant tax legislation. Lead, mentor, and develop a team of accountants. Liaise with HMRC, Companies House, and other regulatory bodies as required. To qualify for this Senior Accountant role, ideally you will meet the following: ACA or ACCA qualified or equivalent. Minimum 5 years of experience, having worked as a Client Manager or similar in an Accountancy firm. Strong technical knowledge of accounting and tax principles Excellent communication and client relationship skills Experience using Xero, QuickBooks, Sage and Microsoft Office Suite would be advantageous. What's on offer? Flexible working hours Additional day off for your birthday Death in service benefit Employee Assistant Programme Parking Regular social events Salary from £45,000 to £50,000 If you are interested in this Client Manager role or would like any further information, please contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Mar 03, 2026
Full time
Exciting opportunity for a Client Manager to join a large, independent, growing firm of Chartered Accountants in Hull.Offering a wide range of services to their varying client base, this role will keep your work life varied and interesting.As a Client Manager, you will be responsible for: Managing a portfolio of corporate clients, ensuring timely and accurate delivery of accounting, tax, and advisory services. Oversee the preparation and review of statutory accounts, management accounts, and corporate tax returns. Provide strategic financial advice and business planning support to clients. Ensure compliance with UK GAAP, IFRS, and relevant tax legislation. Lead, mentor, and develop a team of accountants. Liaise with HMRC, Companies House, and other regulatory bodies as required. To qualify for this Senior Accountant role, ideally you will meet the following: ACA or ACCA qualified or equivalent. Minimum 5 years of experience, having worked as a Client Manager or similar in an Accountancy firm. Strong technical knowledge of accounting and tax principles Excellent communication and client relationship skills Experience using Xero, QuickBooks, Sage and Microsoft Office Suite would be advantageous. What's on offer? Flexible working hours Additional day off for your birthday Death in service benefit Employee Assistant Programme Parking Regular social events Salary from £45,000 to £50,000 If you are interested in this Client Manager role or would like any further information, please contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
A growing firm of chartered accountants based in Exeter is searching for a Client Manager to join their team as a key hire to take on the full management of a wide ranging industry portfolio, managing client relationships, delivery of accounts, tax and wider services and managing a small team within this highly successful firm of accountants. Client Details A fast growing and successful firm of accountants based in Exeter acting for clients across the spectrum in size, across wide ranging sectors, industries and turnovers up to and well in excess of the audit threshold in turnover, The firm for clients across varied industry sole trader, partnerships and limited companies up into the £millions of turnover, with additional larger clients up to and in excess of the audit threshold in turnover. The business also offers a range of professional services, across wealth management, legal services and other fields, developing strong, long term and value added client relationships. Flexible hours, with mix of home to office working as well as competitive and attractive salary on offer. Description Joining the firms Exeter offices as a Client Manager you will take on increasing responsibility for the management and delivery of accounts, tax and associated services to a portfolio of mixed industry sole trade, partnership and limited company SMEs, OMBs and corporate clients typically into the £millions in turnovers. You will manage, oversee and review a small support team of a couple of trainees and more senior accountants to assist you overseeing a fee base of close to £200k. You will have opportunity to carve a long term career move and play a key role in this firms further ongoing success and development, with the associated career rewards this presents. Profile You may be any of ACA, ACCA, AAT, ATT, CTA qualified, with a career background around the Client Manager levels managing the delivery of year end accounts, tax and services delivery to wide ranging sole trade, partnership and limited company clients, developed within a UK accountancy practice firm environment of any size. Job Offer Circa £40,000- £55,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Mar 03, 2026
Full time
A growing firm of chartered accountants based in Exeter is searching for a Client Manager to join their team as a key hire to take on the full management of a wide ranging industry portfolio, managing client relationships, delivery of accounts, tax and wider services and managing a small team within this highly successful firm of accountants. Client Details A fast growing and successful firm of accountants based in Exeter acting for clients across the spectrum in size, across wide ranging sectors, industries and turnovers up to and well in excess of the audit threshold in turnover, The firm for clients across varied industry sole trader, partnerships and limited companies up into the £millions of turnover, with additional larger clients up to and in excess of the audit threshold in turnover. The business also offers a range of professional services, across wealth management, legal services and other fields, developing strong, long term and value added client relationships. Flexible hours, with mix of home to office working as well as competitive and attractive salary on offer. Description Joining the firms Exeter offices as a Client Manager you will take on increasing responsibility for the management and delivery of accounts, tax and associated services to a portfolio of mixed industry sole trade, partnership and limited company SMEs, OMBs and corporate clients typically into the £millions in turnovers. You will manage, oversee and review a small support team of a couple of trainees and more senior accountants to assist you overseeing a fee base of close to £200k. You will have opportunity to carve a long term career move and play a key role in this firms further ongoing success and development, with the associated career rewards this presents. Profile You may be any of ACA, ACCA, AAT, ATT, CTA qualified, with a career background around the Client Manager levels managing the delivery of year end accounts, tax and services delivery to wide ranging sole trade, partnership and limited company clients, developed within a UK accountancy practice firm environment of any size. Job Offer Circa £40,000- £55,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Location: Stockport, Greater Manchester Job Type: Full-time, Permanent A well-established and expanding accountancy practice in Stockport is looking to recruit an experienced Client Manager to join its growing team. This role offers an excellent opportunity for a qualified accountant who enjoys managing their own client portfolio while contributing to team development and supporting senior leadership. The role As a Client Manager, you will take responsibility for a diverse portfolio of clients, acting as their primary point of contact and delivering high-quality accounting, tax and advisory services. Working closely with Senior Managers and Directors, you will be involved in technical work, client advisory matters and mentoring junior colleagues. Key responsibilities Review statutory accounts for companies and accounts for sole traders Review corporation tax computations and returns Prepare technical and client-facing advice with guidance from Senior Managers and Directors Oversee personal tax compliance, including annual tax returns Ensure financial statements are accurate and compliant with relevant standards Manage and maintain a portfolio of clients as their main point of contact Liaise with clients on deadlines, information requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial work Communicate with clients to obtain necessary information in a timely manner Develop and maintain strong, long-term client relationships Provide ad hoc financial support, including analysis and interpretation of results Assist clients with internal systems and controls, including accounting software implementation Clearly explain tax and financial matters to advise and reassure clients Support, mentor and develop senior associates and supervisors About you ACA / ACCA qualified (or equivalent) At least 2 years' post-qualification experience within an accountancy practice Demonstrable experience managing your own client portfolio Strong technical knowledge across accounts and tax, with a commitment to ongoing professional development Confident user of Outlook, Word and Excel Strong experience with Xero Experience with Iris, Alpha, QuickBooks and Sage 50 is advantageous Technologically confident and open to adopting new systems Self-motivated and adaptable, with the ability to apply skills to new situations Excellent communication and people management skills Ability to work under pressure while maintaining accuracy and attention to detail Strong analytical and research abilities The package Competitive salary 25 days' annual leave plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please apply today.
Mar 03, 2026
Full time
Location: Stockport, Greater Manchester Job Type: Full-time, Permanent A well-established and expanding accountancy practice in Stockport is looking to recruit an experienced Client Manager to join its growing team. This role offers an excellent opportunity for a qualified accountant who enjoys managing their own client portfolio while contributing to team development and supporting senior leadership. The role As a Client Manager, you will take responsibility for a diverse portfolio of clients, acting as their primary point of contact and delivering high-quality accounting, tax and advisory services. Working closely with Senior Managers and Directors, you will be involved in technical work, client advisory matters and mentoring junior colleagues. Key responsibilities Review statutory accounts for companies and accounts for sole traders Review corporation tax computations and returns Prepare technical and client-facing advice with guidance from Senior Managers and Directors Oversee personal tax compliance, including annual tax returns Ensure financial statements are accurate and compliant with relevant standards Manage and maintain a portfolio of clients as their main point of contact Liaise with clients on deadlines, information requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial work Communicate with clients to obtain necessary information in a timely manner Develop and maintain strong, long-term client relationships Provide ad hoc financial support, including analysis and interpretation of results Assist clients with internal systems and controls, including accounting software implementation Clearly explain tax and financial matters to advise and reassure clients Support, mentor and develop senior associates and supervisors About you ACA / ACCA qualified (or equivalent) At least 2 years' post-qualification experience within an accountancy practice Demonstrable experience managing your own client portfolio Strong technical knowledge across accounts and tax, with a commitment to ongoing professional development Confident user of Outlook, Word and Excel Strong experience with Xero Experience with Iris, Alpha, QuickBooks and Sage 50 is advantageous Technologically confident and open to adopting new systems Self-motivated and adaptable, with the ability to apply skills to new situations Excellent communication and people management skills Ability to work under pressure while maintaining accuracy and attention to detail Strong analytical and research abilities The package Competitive salary 25 days' annual leave plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please apply today.
Are you an experienced Client Manager seeking a fresh challenge in Rushden with flexible working, company pension, and much more!? This is a fantastic opportunity to join a well-established firm of Chartered Accountants offering genuine career progression, a supportive team culture, and exposure to a varied client portfolio across multiple sectors. Crowe Watson Recruitment is proud to be partnering with a highly regarded independent firm in Rushden to recruit a Client Manager on their behalf. Known for our specialist expertise in accountancy practice recruitment and our commitment to matching talented professionals with the right firms, Crowe Watson works closely with both clients and candidates to ensure long-term success. This role offers the chance to manage a diverse portfolio of SME clients, providing tailored advice and playing a key role in the continued growth of the practice. The successful candidate will take ownership of client relationships, oversee accounts preparation and tax compliance, and support the development of junior team members. This is an ideal opportunity for a motivated ACA or ACCA qualified professional (or qualified by experience) looking to step into a strategic, client-facing role within a progressive Rushden accountancy practice. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience. Key Responsibilities Managing a portfolio of clients, acting as the main point of contact Reviewing statutory accounts and tax computations Providing business advisory services to SME clients Supervising, mentoring and reviewing the work of junior staff Identifying opportunities for business development and practice growth Requirements ACA or ACCA qualified (or qualified by experience) Must have a minimum of 4 years previous experience working within a UK Practice environment Strong knowledge of UK accounting standards and tax regulations Excellent communication and client relationship management skills Ability to manage deadlines and prioritise workload effectively
Mar 03, 2026
Full time
Are you an experienced Client Manager seeking a fresh challenge in Rushden with flexible working, company pension, and much more!? This is a fantastic opportunity to join a well-established firm of Chartered Accountants offering genuine career progression, a supportive team culture, and exposure to a varied client portfolio across multiple sectors. Crowe Watson Recruitment is proud to be partnering with a highly regarded independent firm in Rushden to recruit a Client Manager on their behalf. Known for our specialist expertise in accountancy practice recruitment and our commitment to matching talented professionals with the right firms, Crowe Watson works closely with both clients and candidates to ensure long-term success. This role offers the chance to manage a diverse portfolio of SME clients, providing tailored advice and playing a key role in the continued growth of the practice. The successful candidate will take ownership of client relationships, oversee accounts preparation and tax compliance, and support the development of junior team members. This is an ideal opportunity for a motivated ACA or ACCA qualified professional (or qualified by experience) looking to step into a strategic, client-facing role within a progressive Rushden accountancy practice. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency, references to pay rates are indicative and salary is dependent on experience. Key Responsibilities Managing a portfolio of clients, acting as the main point of contact Reviewing statutory accounts and tax computations Providing business advisory services to SME clients Supervising, mentoring and reviewing the work of junior staff Identifying opportunities for business development and practice growth Requirements ACA or ACCA qualified (or qualified by experience) Must have a minimum of 4 years previous experience working within a UK Practice environment Strong knowledge of UK accounting standards and tax regulations Excellent communication and client relationship management skills Ability to manage deadlines and prioritise workload effectively
Hays are seeking an experienced Manager who is either looking to specialise or progress further within the thriving medical and healthcare sector? Our client, a top-tier national firm with a strong regional presence, is expanding their specialist Medical Accounting team and seeking a talented Manager to join their Cambridge office.This is a fantastic opportunity to step into a senior role within a highly respected practice, working with an established portfolio of medical and healthcare clients while leading and developing a growing team. The Opportunity As a Manager within the Medical Accounting team, you will: Manage a portfolio of medical and healthcare clients, including GP practices, consultants, and healthcare providers Oversee your team's client portfolios, ensuring high-quality delivery and effective workflow planning Drive revenue, profitability, and service excellence across your portfolio Build strong, long-lasting relationships with medical professionals and practice managers Support, mentor, and develop junior team members Deliver specialist accounting, tax, and advisory services tailored to the healthcare sector Work closely with senior leadership on complex technical matters and business development opportunities Responsibilities Lead the delivery of accounting, tax, and advisory services to a diverse medical client base Use workflow management tools to plan and manage workloads across your team Act as a key point of contact for clients, ensuring exceptional service and minimal partner escalation Identify opportunities to add value and introduce additional services Ensure all work is compliant, commercially focused, and delivered to a high standard Work both autonomously and collaboratively within a supportive, specialist team The successful candidate ACA / ACCA / CA qualified (or equivalent) Proven experience managing a client portfolio within an accountancy practice Experience working with medical or healthcare clients, or a strong interest in developing this niche Confident team leader with experience coaching and developing junior staff Strong communication skills and the ability to build trusted client relationships What's in It for You Hybrid & flexible working Generous benefits package Birthday leave Professional subscription support Clear progression opportunities within a growing specialist team A supportive, people-focused culture within a leading national firm If you're an experienced practice professional looking to take the next step in a specialist and rewarding area of accountancy, please contact Cara Whyte at Hays or apply on line What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 03, 2026
Full time
Hays are seeking an experienced Manager who is either looking to specialise or progress further within the thriving medical and healthcare sector? Our client, a top-tier national firm with a strong regional presence, is expanding their specialist Medical Accounting team and seeking a talented Manager to join their Cambridge office.This is a fantastic opportunity to step into a senior role within a highly respected practice, working with an established portfolio of medical and healthcare clients while leading and developing a growing team. The Opportunity As a Manager within the Medical Accounting team, you will: Manage a portfolio of medical and healthcare clients, including GP practices, consultants, and healthcare providers Oversee your team's client portfolios, ensuring high-quality delivery and effective workflow planning Drive revenue, profitability, and service excellence across your portfolio Build strong, long-lasting relationships with medical professionals and practice managers Support, mentor, and develop junior team members Deliver specialist accounting, tax, and advisory services tailored to the healthcare sector Work closely with senior leadership on complex technical matters and business development opportunities Responsibilities Lead the delivery of accounting, tax, and advisory services to a diverse medical client base Use workflow management tools to plan and manage workloads across your team Act as a key point of contact for clients, ensuring exceptional service and minimal partner escalation Identify opportunities to add value and introduce additional services Ensure all work is compliant, commercially focused, and delivered to a high standard Work both autonomously and collaboratively within a supportive, specialist team The successful candidate ACA / ACCA / CA qualified (or equivalent) Proven experience managing a client portfolio within an accountancy practice Experience working with medical or healthcare clients, or a strong interest in developing this niche Confident team leader with experience coaching and developing junior staff Strong communication skills and the ability to build trusted client relationships What's in It for You Hybrid & flexible working Generous benefits package Birthday leave Professional subscription support Clear progression opportunities within a growing specialist team A supportive, people-focused culture within a leading national firm If you're an experienced practice professional looking to take the next step in a specialist and rewarding area of accountancy, please contact Cara Whyte at Hays or apply on line What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Client Manager (Advisory & Business Partnering) Chartered Accountants Manchester City Centre Hybrid working £45,000 - £50,000 Timing matters - and this is an opportunity to join a dynamic firm of accountants at a pivotal stage of growth. The role is going to suit someone ambitious; driven and excited at the prospect of building towards equity in the future. Already with a brilliant reputation and a real presence across LinkedIn they are now looking for someone to work alongside the director and manage a portfolio of key clients; providing advisory services to businesses as they go through exciting periods of growth. This is a clear move away from the 'standard' day to day duties of a senior; it's a role for someone who enjoys getting under the skin of a business - understanding how it works, where it's going and how finance can help it get there. Overseeing a small team of two and working with exciting businesses and passionate entrepreneurs; typical conversations will all be around real-world commercial challenges, not box-ticking activities. There will be daily conversations around efficiency and growth focussing on areas such as: Strategic and commercial advice Financial planning and analysis Growth, deals and re-structures Relationships are central to this firm's approach. You'll often work with clients from launch through to scale and exit - gaining a level of exposure and transparency that is genuinely difficult to find elsewhere - brilliant for you and your future career. Future career opportunities: Working directly under the owner means the career prospects are genuinely uncapped The firm has grown organically to date and is now targeting acquisitions to accelerate growth, with two already in the pipeline this year. For someone who demonstrates the drive, commercial acumen and desire to grow alongside the business, future equity is firmly on the table - a rare opportunity given where the firm is heading. What else there is to like: Genuine hybrid model (up to 3 days from home), or office based if you prefer Flexi time with the option to start your day as late as 11am A young, ambitious and forward-thinking team and owner Your experience: To be considered you must be qualified with experience at a UK firm of accountants (industry background will not be considered). Just as importantly, you'll have the ambition to be part of something that is going places fast. Apply now - all applications will be treated with absolute confidentiality.
Mar 03, 2026
Full time
Client Manager (Advisory & Business Partnering) Chartered Accountants Manchester City Centre Hybrid working £45,000 - £50,000 Timing matters - and this is an opportunity to join a dynamic firm of accountants at a pivotal stage of growth. The role is going to suit someone ambitious; driven and excited at the prospect of building towards equity in the future. Already with a brilliant reputation and a real presence across LinkedIn they are now looking for someone to work alongside the director and manage a portfolio of key clients; providing advisory services to businesses as they go through exciting periods of growth. This is a clear move away from the 'standard' day to day duties of a senior; it's a role for someone who enjoys getting under the skin of a business - understanding how it works, where it's going and how finance can help it get there. Overseeing a small team of two and working with exciting businesses and passionate entrepreneurs; typical conversations will all be around real-world commercial challenges, not box-ticking activities. There will be daily conversations around efficiency and growth focussing on areas such as: Strategic and commercial advice Financial planning and analysis Growth, deals and re-structures Relationships are central to this firm's approach. You'll often work with clients from launch through to scale and exit - gaining a level of exposure and transparency that is genuinely difficult to find elsewhere - brilliant for you and your future career. Future career opportunities: Working directly under the owner means the career prospects are genuinely uncapped The firm has grown organically to date and is now targeting acquisitions to accelerate growth, with two already in the pipeline this year. For someone who demonstrates the drive, commercial acumen and desire to grow alongside the business, future equity is firmly on the table - a rare opportunity given where the firm is heading. What else there is to like: Genuine hybrid model (up to 3 days from home), or office based if you prefer Flexi time with the option to start your day as late as 11am A young, ambitious and forward-thinking team and owner Your experience: To be considered you must be qualified with experience at a UK firm of accountants (industry background will not be considered). Just as importantly, you'll have the ambition to be part of something that is going places fast. Apply now - all applications will be treated with absolute confidentiality.
Exciting opportunity for a Client Manager to join a well-established, growing, independent firm based in Stockton-on-Tees.As a Client Manager, you will be responsible for: Managing a portfolio of clients. Preparation and review of statutory year end accounts, management accounts, corporate and personal tax returns Supporting junior members of the team. As a Client Manager, ideally you will meet the following: Be ACA or ACCA qualified Have 5+ years Practice experience, working as a Client Manager or similar. Confident managing a portfolio of clients. Keen to support Trainee staff and contribute to the future growth of the firm. What's on offer? 26 days annual leave + bank holidays Extra day off for your birthday Pension contributions increasing with length of service Death-in-service cover Flexible working Hybrid working Bonus scheme Incentive scheme and discounts Salary from £40,000 to £50,000 If you are interested in this Client Manager opportunity or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Mar 03, 2026
Full time
Exciting opportunity for a Client Manager to join a well-established, growing, independent firm based in Stockton-on-Tees.As a Client Manager, you will be responsible for: Managing a portfolio of clients. Preparation and review of statutory year end accounts, management accounts, corporate and personal tax returns Supporting junior members of the team. As a Client Manager, ideally you will meet the following: Be ACA or ACCA qualified Have 5+ years Practice experience, working as a Client Manager or similar. Confident managing a portfolio of clients. Keen to support Trainee staff and contribute to the future growth of the firm. What's on offer? 26 days annual leave + bank holidays Extra day off for your birthday Pension contributions increasing with length of service Death-in-service cover Flexible working Hybrid working Bonus scheme Incentive scheme and discounts Salary from £40,000 to £50,000 If you are interested in this Client Manager opportunity or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
A growing and successful firm of chartered accountants based in Plymouth has a requirement for a Client Manager to join their team taking on the review and management of accounts, tax and wider all-around service provision, delivering advisory and added value project work and managing teams, as a key addition with career progression. Client Details Based in Plymouth this firm acts for very wide-ranging clients across varying industries acting for wide ranging industry sector sole trader, partnerships and limited company OMBs, SMEs and larger corporate clients will in excess of the audit threshold in turnover. Industries are wide ranging and varied. The firm and environment provides an opportunity where the right professional can progress with a clear path on offer. Description Joining this firm as Client Manager in Plymouth you will service a wide ranging client portfolio managing the full delivery of services, building client relationships and leading on delivering added value, advisory and planning work to clients. You will also work with your team in a review/mentoring and training capacity and carve a career within this firm progressing as a key managerial addition with a clear path on offer for those looking a route to progress. Profile For this Client Manager you will hold any of the ACA /ACCA/ CTA qualifications etc with a career background in accountancy practice having developed your career to the managerial levels. You will have an all-around accountancy practice career background with skills across any of accounts, tax, audit etc, gained within any of small, medium/large, UK accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move looking to join a fast growing, entrepreneurial firm of chartered accountants. Job Offer Circa £45,000 - £55,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Mar 03, 2026
Full time
A growing and successful firm of chartered accountants based in Plymouth has a requirement for a Client Manager to join their team taking on the review and management of accounts, tax and wider all-around service provision, delivering advisory and added value project work and managing teams, as a key addition with career progression. Client Details Based in Plymouth this firm acts for very wide-ranging clients across varying industries acting for wide ranging industry sector sole trader, partnerships and limited company OMBs, SMEs and larger corporate clients will in excess of the audit threshold in turnover. Industries are wide ranging and varied. The firm and environment provides an opportunity where the right professional can progress with a clear path on offer. Description Joining this firm as Client Manager in Plymouth you will service a wide ranging client portfolio managing the full delivery of services, building client relationships and leading on delivering added value, advisory and planning work to clients. You will also work with your team in a review/mentoring and training capacity and carve a career within this firm progressing as a key managerial addition with a clear path on offer for those looking a route to progress. Profile For this Client Manager you will hold any of the ACA /ACCA/ CTA qualifications etc with a career background in accountancy practice having developed your career to the managerial levels. You will have an all-around accountancy practice career background with skills across any of accounts, tax, audit etc, gained within any of small, medium/large, UK accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move looking to join a fast growing, entrepreneurial firm of chartered accountants. Job Offer Circa £45,000 - £55,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
An independent accounting firm in Hereford is looking for a Client Manager to join their friendly and professional team. In this role, you'll manage a portfolio of clients, providing proactive advice, overseeing compliance work, and ensuring high-quality service. You'll also support and mentor junior staff, helping to develop their skills and contribute to the wider success of the team. About you: ACA, ACCA qualified or equivalent experience Strong accounting and commercial skills Confident liaising with clients and building lasting relationships Organised, proactive, and able to manage multiple priorities Experience mentoring or managing junior staff is a plus This is a fantastic opportunity to join a supportive firm where you'll take ownership of your work, make an impact with clients, and grow your career within a well-established, independent practice.
Mar 03, 2026
Full time
An independent accounting firm in Hereford is looking for a Client Manager to join their friendly and professional team. In this role, you'll manage a portfolio of clients, providing proactive advice, overseeing compliance work, and ensuring high-quality service. You'll also support and mentor junior staff, helping to develop their skills and contribute to the wider success of the team. About you: ACA, ACCA qualified or equivalent experience Strong accounting and commercial skills Confident liaising with clients and building lasting relationships Organised, proactive, and able to manage multiple priorities Experience mentoring or managing junior staff is a plus This is a fantastic opportunity to join a supportive firm where you'll take ownership of your work, make an impact with clients, and grow your career within a well-established, independent practice.
Customer Service Officer Part-time (21 hours per week - Tues, Weds, Thurs ) Temp contract for 3 months with possible extension Location: W10, London Rate: PAYE: £17.85 per hour or Umbrella £22.59 per hour We are seeking a Customer Service Officer to join a Neighbourhood Management team in North London. This role is crucial for providing face-to-face support and assistance to our tenants, addressing a variety of queries related to their tenancy and payments. This position is part of a pilot scheme aimed at enhancing tenant services and will initially run for 3 months. Day-to-day of the role: Operate the local housing office reception, being the first point of contact for tenants. Listen and respond to tenant queries on a range of issues, from maintenance requests to payment and tenancy clarifications. Collect detailed information from tenants and channel these queries to the dedicated Neighbourhood Manager. Provide immediate answers and support where possible, ensuring a high level of customer service. Work closely with Neighbourhood Managers to understand and address the specific needs of the community. Required Skills & Qualifications: Strong interpersonal and communication skills, with the ability to engage effectively with the public. Experience in a customer service or front-facing role, preferably within a housing or community services context. Ability to handle multiple tasks simultaneously and with attention to detail. A proactive approach to problem-solving and providing solutions. Comfortable working independently and as part of a team. To apply for this Customer Service Officer position, please submit your CV detailing your relevant experience in this role.
Mar 03, 2026
Seasonal
Customer Service Officer Part-time (21 hours per week - Tues, Weds, Thurs ) Temp contract for 3 months with possible extension Location: W10, London Rate: PAYE: £17.85 per hour or Umbrella £22.59 per hour We are seeking a Customer Service Officer to join a Neighbourhood Management team in North London. This role is crucial for providing face-to-face support and assistance to our tenants, addressing a variety of queries related to their tenancy and payments. This position is part of a pilot scheme aimed at enhancing tenant services and will initially run for 3 months. Day-to-day of the role: Operate the local housing office reception, being the first point of contact for tenants. Listen and respond to tenant queries on a range of issues, from maintenance requests to payment and tenancy clarifications. Collect detailed information from tenants and channel these queries to the dedicated Neighbourhood Manager. Provide immediate answers and support where possible, ensuring a high level of customer service. Work closely with Neighbourhood Managers to understand and address the specific needs of the community. Required Skills & Qualifications: Strong interpersonal and communication skills, with the ability to engage effectively with the public. Experience in a customer service or front-facing role, preferably within a housing or community services context. Ability to handle multiple tasks simultaneously and with attention to detail. A proactive approach to problem-solving and providing solutions. Comfortable working independently and as part of a team. To apply for this Customer Service Officer position, please submit your CV detailing your relevant experience in this role.
Are you experienced in Customer Service?Do you have experience supporting the elderly?If so, I have a fantastic immediate role: We are looking for someone with strong customer service experience, ideally with a background in supporting older people, to help their client deliver their service.This role focuses on helping older and vulnerable customers. You will play a key part in guiding customers through referrals, sign-ups, changes, and moves to more suitable accommodation where needed. General Responsibilities Comply with all data protection, safeguarding, financial, health and safety, and regulatory requirements. Identify, manage, and mitigate risks within the scope of the role. Provide excellent customer service at all times. Positively represent the organisation in all interactions. Carry out any other reasonable duties as required. Please note you will need to be a Driver for the role and an Enhanced disclosure and barring service (DBS) check will be required.For immediate consideration, please apply now.
Mar 03, 2026
Seasonal
Are you experienced in Customer Service?Do you have experience supporting the elderly?If so, I have a fantastic immediate role: We are looking for someone with strong customer service experience, ideally with a background in supporting older people, to help their client deliver their service.This role focuses on helping older and vulnerable customers. You will play a key part in guiding customers through referrals, sign-ups, changes, and moves to more suitable accommodation where needed. General Responsibilities Comply with all data protection, safeguarding, financial, health and safety, and regulatory requirements. Identify, manage, and mitigate risks within the scope of the role. Provide excellent customer service at all times. Positively represent the organisation in all interactions. Carry out any other reasonable duties as required. Please note you will need to be a Driver for the role and an Enhanced disclosure and barring service (DBS) check will be required.For immediate consideration, please apply now.
Customer Relations Manager Sales & Marketing - Hertfordshire Contract: Full Time Salary: Up to £40,000 bonus (Depending on experience) Per Annum Shift type: Days Contracted hours: 40 Dual Site Customer Relations Manager Hertfordshire 40 hours per week Up to £40,000 per annum bonus (Depending on experience) Are you a personable, high-energy professional with a talent for building meaningful relationships? Do you thrive on helping people make important decisions with reassurance, clarity, and empathy? We're looking for a Dual Site Customer Relations Manager to represent two exceptional care homes in Hertfordshire: White House in Letchworth Garden City and Penrose Court in Biggleswade. With roughly 11 miles between the sites, you'll split your time equally, ensuring that both homes provide a warm, welcoming, and informative experience for families seeking residential care for their loved ones. This role combines proactive and reactive customer engagement. You'll be the first point of contact for enquiries, guiding families through one of the most important decisions of their lives with professionalism and compassion. You'll also actively build the profile of both homes in the local community by developing strong relationships with key referral sources, networking with prospective resident groups, and identifying opportunities for new business. While experience within the care sector is not essential, you must be high-energy, target-driven, and passionate about delivering exceptional customer service. Your ability to convert enquiries into admissions, combined with your proactive approach to generating new business, will be central to achieving sales targets across both sites. Locations covered: White House care home, Letchworth Garden City SG6 1QL & Penrose Court care home, Biggleswade SG18 8UA Reporting to: Regional Director What You'll Be Doing: Be the first point of contact for families, providing expert guidance with warmth and professionalism. Build strong local knowledge and networks to connect families to the care they need. Conduct engaging, personalised tours of each home, showcasing services, facilities, and community. Collaborate with care and management teams to coordinate assessments, admissions, and contracts. Maintain an excellent visitor experience and manage family communications, ensuring smooth transitions. Support marketing initiatives, community engagement, and local partnerships to raise awareness of both homes. Track and manage enquiries effectively, providing insights to improve conversion and service delivery. Why join us: This role is more than just a customer-facing position it's a chance to genuinely support families at one of the most important moments in their lives. You'll join a supportive, values-led team with a competitive salary of £40,000 and OTE of £6,500. Full training and ongoing support will help you excel, while working across two communities allows you to make a wider impact. What we're looking for: Excellent communicator with a warm, confident, and professional manner. Strong local knowledge of Hertfordshire, ideally with established networks. Experience in sales, customer service, or family liaison roles; care sector experience is advantageous. Highly organised, proactive, and comfortable managing a dual-site schedule. IT literate and confident using CRM systems and reporting dashboards. Self-motivated, energetic, and driven to deliver results. All appointments are subject to an enhanced DBS check. About us: You'll be joining a values-led care home that's part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you. We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust Respect Passion Kindness Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. Make first impressions count and guide families with confidence. Apply today to become our Dual Site Customer Relations Manager in Hertfordshire.
Mar 03, 2026
Seasonal
Customer Relations Manager Sales & Marketing - Hertfordshire Contract: Full Time Salary: Up to £40,000 bonus (Depending on experience) Per Annum Shift type: Days Contracted hours: 40 Dual Site Customer Relations Manager Hertfordshire 40 hours per week Up to £40,000 per annum bonus (Depending on experience) Are you a personable, high-energy professional with a talent for building meaningful relationships? Do you thrive on helping people make important decisions with reassurance, clarity, and empathy? We're looking for a Dual Site Customer Relations Manager to represent two exceptional care homes in Hertfordshire: White House in Letchworth Garden City and Penrose Court in Biggleswade. With roughly 11 miles between the sites, you'll split your time equally, ensuring that both homes provide a warm, welcoming, and informative experience for families seeking residential care for their loved ones. This role combines proactive and reactive customer engagement. You'll be the first point of contact for enquiries, guiding families through one of the most important decisions of their lives with professionalism and compassion. You'll also actively build the profile of both homes in the local community by developing strong relationships with key referral sources, networking with prospective resident groups, and identifying opportunities for new business. While experience within the care sector is not essential, you must be high-energy, target-driven, and passionate about delivering exceptional customer service. Your ability to convert enquiries into admissions, combined with your proactive approach to generating new business, will be central to achieving sales targets across both sites. Locations covered: White House care home, Letchworth Garden City SG6 1QL & Penrose Court care home, Biggleswade SG18 8UA Reporting to: Regional Director What You'll Be Doing: Be the first point of contact for families, providing expert guidance with warmth and professionalism. Build strong local knowledge and networks to connect families to the care they need. Conduct engaging, personalised tours of each home, showcasing services, facilities, and community. Collaborate with care and management teams to coordinate assessments, admissions, and contracts. Maintain an excellent visitor experience and manage family communications, ensuring smooth transitions. Support marketing initiatives, community engagement, and local partnerships to raise awareness of both homes. Track and manage enquiries effectively, providing insights to improve conversion and service delivery. Why join us: This role is more than just a customer-facing position it's a chance to genuinely support families at one of the most important moments in their lives. You'll join a supportive, values-led team with a competitive salary of £40,000 and OTE of £6,500. Full training and ongoing support will help you excel, while working across two communities allows you to make a wider impact. What we're looking for: Excellent communicator with a warm, confident, and professional manner. Strong local knowledge of Hertfordshire, ideally with established networks. Experience in sales, customer service, or family liaison roles; care sector experience is advantageous. Highly organised, proactive, and comfortable managing a dual-site schedule. IT literate and confident using CRM systems and reporting dashboards. Self-motivated, energetic, and driven to deliver results. All appointments are subject to an enhanced DBS check. About us: You'll be joining a values-led care home that's part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you. We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust Respect Passion Kindness Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. Make first impressions count and guide families with confidence. Apply today to become our Dual Site Customer Relations Manager in Hertfordshire.
Valid CPCS/NPORS card Stirling location PPE and references required Ongoing work Working with Hays means: Long-term work on this site and beyond Paid weekly Working on tier 1 and tier 2 projects with good site conditions and effective WHS Working with HMRC-compliant umbrella companies Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 03, 2026
Seasonal
Valid CPCS/NPORS card Stirling location PPE and references required Ongoing work Working with Hays means: Long-term work on this site and beyond Paid weekly Working on tier 1 and tier 2 projects with good site conditions and effective WHS Working with HMRC-compliant umbrella companies Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Helpdesk Support Agent Milton Keynes (Remote Support Role) £15.05 per hour Start Date: 20th April - July/August 37.5 hours per week 7.5 hours per day 5 shifts per week ? Shift Patterns: Weekdays: 08:00 - 15:30, 09:00 - 16:30, 13:30 - 21:00,12:30 - 20:00 Weekend Shifts (part of the rota): 09:00 - 12:30, 10:00 - 14:00, 09:30 - 16:30Pertemps are delighted to be recruiting on behalf of AQA for Helpdesk Support Agents to join their friendly, busy, and supportive technical helpdesk team. This role is ideal for someone who enjoys technical troubleshooting, helping people, and staying calm when supporting remote users working to tight deadlines.? About the Role As an Helpdesk Support Agent, you'll provide professional phone and video support to examiners working from home who use AQA's bespoke software. You'll help resolve a wide range of technical issues, from software queries through to PC, connectivity, and system-conflict troubleshooting.You'll work with examiners who have mixed levels of computer experience, so patience, clarity, and good listening skills are essential. Full training is provided, covering:? Customer support? Processes & procedures? Phone handling? Team collaboration? Bespoke software training Key Responsibilities Provide phone/video technical support to remote examiners. Troubleshoot issues relating to AQA's e-Marker software. Diagnose PC/laptop issues including wireless, firewalls, antivirus, and software conflicts. Guide inexperienced users through step-by-step solutions calmly and clearly. Log issues accurately with clear and detailed notes. Produce simple technical reports or documentation when needed. Work independently and proactively meet support deadlines. Collaborate with the wider helpdesk team to share ideas and solve recurring issues. What We're Looking For Excellent verbal communication, listening, and note-taking skills. Patient, customer-focused, methodical, and accurate. Ability to remain calm under pressure. Strong understanding of: Microsoft Windows PC/laptop functionality Internet connectivity Wireless troubleshooting Firewalls & antivirus Software conflict problem-solving Methodical approach to analysing issues and gathering facts. Ability to work independently without close supervision. Strong teamwork and interpersonal skills. Competent with: Windows Explorer Edge Outlook Excel Word Teams Quick Assist Snipping Tool Great time-management and a willingness to learn new processes and software. ? Why This Role Matters AQA examiners rely on the helpdesk to keep marking on track. Your patience, support, and technical skill will help them meet vital marking deadlines - supporting the fairness and accuracy of the exam series. How to Apply Send your CV to:
Mar 03, 2026
Seasonal
Helpdesk Support Agent Milton Keynes (Remote Support Role) £15.05 per hour Start Date: 20th April - July/August 37.5 hours per week 7.5 hours per day 5 shifts per week ? Shift Patterns: Weekdays: 08:00 - 15:30, 09:00 - 16:30, 13:30 - 21:00,12:30 - 20:00 Weekend Shifts (part of the rota): 09:00 - 12:30, 10:00 - 14:00, 09:30 - 16:30Pertemps are delighted to be recruiting on behalf of AQA for Helpdesk Support Agents to join their friendly, busy, and supportive technical helpdesk team. This role is ideal for someone who enjoys technical troubleshooting, helping people, and staying calm when supporting remote users working to tight deadlines.? About the Role As an Helpdesk Support Agent, you'll provide professional phone and video support to examiners working from home who use AQA's bespoke software. You'll help resolve a wide range of technical issues, from software queries through to PC, connectivity, and system-conflict troubleshooting.You'll work with examiners who have mixed levels of computer experience, so patience, clarity, and good listening skills are essential. Full training is provided, covering:? Customer support? Processes & procedures? Phone handling? Team collaboration? Bespoke software training Key Responsibilities Provide phone/video technical support to remote examiners. Troubleshoot issues relating to AQA's e-Marker software. Diagnose PC/laptop issues including wireless, firewalls, antivirus, and software conflicts. Guide inexperienced users through step-by-step solutions calmly and clearly. Log issues accurately with clear and detailed notes. Produce simple technical reports or documentation when needed. Work independently and proactively meet support deadlines. Collaborate with the wider helpdesk team to share ideas and solve recurring issues. What We're Looking For Excellent verbal communication, listening, and note-taking skills. Patient, customer-focused, methodical, and accurate. Ability to remain calm under pressure. Strong understanding of: Microsoft Windows PC/laptop functionality Internet connectivity Wireless troubleshooting Firewalls & antivirus Software conflict problem-solving Methodical approach to analysing issues and gathering facts. Ability to work independently without close supervision. Strong teamwork and interpersonal skills. Competent with: Windows Explorer Edge Outlook Excel Word Teams Quick Assist Snipping Tool Great time-management and a willingness to learn new processes and software. ? Why This Role Matters AQA examiners rely on the helpdesk to keep marking on track. Your patience, support, and technical skill will help them meet vital marking deadlines - supporting the fairness and accuracy of the exam series. How to Apply Send your CV to:
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, part time studies No call centre agent experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities - this is your chance! Apply now and see if you qualify.
Mar 03, 2026
Full time
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, part time studies No call centre agent experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities - this is your chance! Apply now and see if you qualify.
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376
Mar 03, 2026
Seasonal
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376
Customer Service Assistant Parham Student Village, Canterbury Full-time Parham Student Village in Canterbury is seeking a confident and personable Customer Service Assistant to play a pivotal role in delivering an exceptional student living experience. This is a front-line position at the heart of the village, where professionalism, organisation and genuine care for residents combine to create a sa click apply for full job details
Mar 03, 2026
Full time
Customer Service Assistant Parham Student Village, Canterbury Full-time Parham Student Village in Canterbury is seeking a confident and personable Customer Service Assistant to play a pivotal role in delivering an exceptional student living experience. This is a front-line position at the heart of the village, where professionalism, organisation and genuine care for residents combine to create a sa click apply for full job details
Ernest Gordon Recruitment Limited
Grangemouth, Stirlingshire
Hire Desk Controller (Construction) Grangemouth £28,000 - £30,000 + Bonus + Health Insurance + Training + Company Benefits Are you a Hire Controller or similar looking to join an established family run business offering an excellent working environment, great company benefits, and a positive work-life balance? In this office-based role, you will be joining a tight knit team, supporting a number of projects. This role will consist of communicating with clients to manage orders and inquires for a range of hire products, alongside managing and coordinating the deliveries and returns to ensure all facilities meet and maintain deadlines. Founded over 50 years ago, this family run business specialise all aspects of hire for the construction industry. Stretching their business across the UK, they are market leaders in hire for high quality plant, accommodation, and vehicles. This role would suit a Hire Controller or similar looking to join an established family run business offering a range of day-to-day variety with a great work life balance. The Role: Communicating with clients to manage orders and inquires Coordinating and managing projects from hire to installation Assisting with sales team for accommodation sales Office based, Monday to Friday, 8am - 5pm The Person: Hire Controller or similar IT Literate Reference Number: BBBH24026 Hire, Desk, Coordinator, Service, Servicing, Hiring, Construction, CRM, Systems, Customer Accommodation, Vehicles, Grangemouth, Falkirk, Bo'ness If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 03, 2026
Full time
Hire Desk Controller (Construction) Grangemouth £28,000 - £30,000 + Bonus + Health Insurance + Training + Company Benefits Are you a Hire Controller or similar looking to join an established family run business offering an excellent working environment, great company benefits, and a positive work-life balance? In this office-based role, you will be joining a tight knit team, supporting a number of projects. This role will consist of communicating with clients to manage orders and inquires for a range of hire products, alongside managing and coordinating the deliveries and returns to ensure all facilities meet and maintain deadlines. Founded over 50 years ago, this family run business specialise all aspects of hire for the construction industry. Stretching their business across the UK, they are market leaders in hire for high quality plant, accommodation, and vehicles. This role would suit a Hire Controller or similar looking to join an established family run business offering a range of day-to-day variety with a great work life balance. The Role: Communicating with clients to manage orders and inquires Coordinating and managing projects from hire to installation Assisting with sales team for accommodation sales Office based, Monday to Friday, 8am - 5pm The Person: Hire Controller or similar IT Literate Reference Number: BBBH24026 Hire, Desk, Coordinator, Service, Servicing, Hiring, Construction, CRM, Systems, Customer Accommodation, Vehicles, Grangemouth, Falkirk, Bo'ness If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Engineering Customer Support Glasgow based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues? Based from our Glasgow Office in Bellshill, we are looking for Technical Support Coordinator to join us. In this role you will be part of a small Technical team who take calls from our internal and external customers acting as a first response to any queries regarding our machines. As a Technical Support Coordinator, you'll love to help and resolve problems as you'll deal with a variety of people on the phone during the day covering a variety of issues. They might need some guidance and support using one of our machines or there might be a technical issue with the machine - whatever the query, you will be responsible for providing helpful advice and guidance in a positive manner ensuring that the problem is resolved efficiently. This role is based at our Glasgow Office and the hours are Monday - Friday 8am - 5.30pm. In reward we can offer a competitive salary, 25 days holiday + bank holidays, Westfield healthcare, Life assurance at x2 contractual salary, auto enrolment pension and access to retail discounts through our Lifestyle portal. About you: - Based commutable to our office, with possible occasional visits to depot network and service providers. Demonstrable mechanical engineering knowledge (motor/fleet/automotive industry, powered access, construction). Demonstrable problem solving skills and an ability to find solutions under pressure. Credible communicator, oral and written, with an empathetic approach to customer service. Competent IT skills - MS Excel and Outlook with the ability to learn and operate internal systems. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment JBRP1_UKTJ
Mar 03, 2026
Full time
Engineering Customer Support Glasgow based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues? Based from our Glasgow Office in Bellshill, we are looking for Technical Support Coordinator to join us. In this role you will be part of a small Technical team who take calls from our internal and external customers acting as a first response to any queries regarding our machines. As a Technical Support Coordinator, you'll love to help and resolve problems as you'll deal with a variety of people on the phone during the day covering a variety of issues. They might need some guidance and support using one of our machines or there might be a technical issue with the machine - whatever the query, you will be responsible for providing helpful advice and guidance in a positive manner ensuring that the problem is resolved efficiently. This role is based at our Glasgow Office and the hours are Monday - Friday 8am - 5.30pm. In reward we can offer a competitive salary, 25 days holiday + bank holidays, Westfield healthcare, Life assurance at x2 contractual salary, auto enrolment pension and access to retail discounts through our Lifestyle portal. About you: - Based commutable to our office, with possible occasional visits to depot network and service providers. Demonstrable mechanical engineering knowledge (motor/fleet/automotive industry, powered access, construction). Demonstrable problem solving skills and an ability to find solutions under pressure. Credible communicator, oral and written, with an empathetic approach to customer service. Competent IT skills - MS Excel and Outlook with the ability to learn and operate internal systems. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment JBRP1_UKTJ
About the Role: Grade Level (for internal use): 10 Role Overview As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients. Responsibilities Lead targeted engagement campaigns for VA to increase product usage and deepen adoption Develop expertise in the VA platform, stay current on new features, workflows, and best practices, and deliver tailored training (virtual and in person) aligned to client needs Effectively position and pitch VA alongside Capital IQ Pro, articulating the integrated value proposition and demonstrating how the combined platforms address client needs and drive workflow efficiency Cultivate strong relationships with VA power users and key stakeholders, understand their business objectives and workflows to identify opportunities for greater platform utilization and expansion across departments Partner with fellow CSMs to coordinate outreach and share insights on VA engagement across accounts Monitor VA product usage, develop account profiles, and collaborate on renewal proposals and upsell opportunities Capture and synthesize client feedback specific to VA/Estimates, ensuring enhancement requests are routed to the appropriate product teams Use CRM and engagement platforms (Salesforce, ChurnZero) to plan, track, and optimize VA user interactions and campaigns What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional listening skills and ability to articulate ideas and complex information clearly and concisely Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal oriented, able to organize, multi task and prioritize in a fast paced environment Experience in consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and dealing with challenging situations Familiarity with Visible Alpha, Capital IQ, or similar research/analytics platforms is highly desirable Language skills are a plus Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills 3-5 years work experience (experience in financial services industry and/or in a sales/account management role preferred) Knowledge of CRM systems (Salesforce, ChurnZero, SalesLoft), data analytics (Power BI), or research platforms is advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines and how to report suspicious activity. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only You can find discrimination protections under federal law here: Pay Transparency Nondiscrimination Provision - - Job ID: 325881 • Posted On: 2026-03-01 • Location: London, United Kingdom
Mar 03, 2026
Full time
About the Role: Grade Level (for internal use): 10 Role Overview As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients. Responsibilities Lead targeted engagement campaigns for VA to increase product usage and deepen adoption Develop expertise in the VA platform, stay current on new features, workflows, and best practices, and deliver tailored training (virtual and in person) aligned to client needs Effectively position and pitch VA alongside Capital IQ Pro, articulating the integrated value proposition and demonstrating how the combined platforms address client needs and drive workflow efficiency Cultivate strong relationships with VA power users and key stakeholders, understand their business objectives and workflows to identify opportunities for greater platform utilization and expansion across departments Partner with fellow CSMs to coordinate outreach and share insights on VA engagement across accounts Monitor VA product usage, develop account profiles, and collaborate on renewal proposals and upsell opportunities Capture and synthesize client feedback specific to VA/Estimates, ensuring enhancement requests are routed to the appropriate product teams Use CRM and engagement platforms (Salesforce, ChurnZero) to plan, track, and optimize VA user interactions and campaigns What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional listening skills and ability to articulate ideas and complex information clearly and concisely Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal oriented, able to organize, multi task and prioritize in a fast paced environment Experience in consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and dealing with challenging situations Familiarity with Visible Alpha, Capital IQ, or similar research/analytics platforms is highly desirable Language skills are a plus Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills 3-5 years work experience (experience in financial services industry and/or in a sales/account management role preferred) Knowledge of CRM systems (Salesforce, ChurnZero, SalesLoft), data analytics (Power BI), or research platforms is advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Global Hiring and Opportunity at S&P Global We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines and how to report suspicious activity. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only You can find discrimination protections under federal law here: Pay Transparency Nondiscrimination Provision - - Job ID: 325881 • Posted On: 2026-03-01 • Location: London, United Kingdom
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, part time studies No call centre agent experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities - this is your chance! Apply now and see if you qualify.
Mar 03, 2026
Full time
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, part time studies No call centre agent experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities - this is your chance! Apply now and see if you qualify.
Join Our Team as a Contact Centre Worker! Are you ready to make a difference in public service? We are thrilled to announce an exciting opportunity for a Contact Centre Worker to join our dedicated team! As a vital member of our organisation, you will play an essential role in providing outstanding customer care to those who rely on our services. Shifts: Monday to Friday 9am -5pm - on site for training then when passed this able to work from home (in Belfast) Pay Rate: From April 13.45 What You'll Be Doing: As a Contact Centre Worker, your responsibilities will include: Customer Engagement: Handle a diverse range of inbound calls, ensuring that every customer's journey is seamless and satisfying. Your goal? Resolve queries "Right First Time" with a friendly and professional approach! Data Management: Capture, maintain, and ensure the quality and safety of customer data. Accuracy is key! Claims Assessment: Assess claims and respond to customer inquiries via electronic means, supporting our mission to streamline services. Support Digitisation: Contribute to the Department's goal of digitising all claimant services, making a positive impact on our community. Team Goals: Deliver on individual and team targets, working collaboratively in a high-energy environment. What We're Looking For: To thrive in this role, you should possess: Communication Skills: Excellent verbal and written English communication skills are essential to connect effectively with customers. Process Orientation: A keen ability to follow instructions and processes diligently. Resilience: The capacity to remain calm and effective in a fast-paced, high-pressure environment. Documentation: Evidence of your Access NI application number and a cleared Access NI certificate are required. Right to Work: Verified right to work documentation is essential. Why Join Us? Impactful Work: Be part of a team that makes a real difference in people's lives through public service. Dynamic Environment: Enjoy a vibrant, fast-paced atmosphere where every day brings new challenges and opportunities. Supportive Team: Work alongside a supportive team that values collaboration and success. If you're ready to bring your customer service skills to the forefront and be a part of something meaningful, we want to hear from you! How to Apply: Excited to embark on this journey? Apply now and take the first step towards a fulfilling career as a Contact Centre Worker! Please ensure that you have your Access NI application number and cleared certificate, along with your right to work documentation ready for verification. Join us in providing essential services to our community-your next adventure starts here! Apply Today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 03, 2026
Contractor
Join Our Team as a Contact Centre Worker! Are you ready to make a difference in public service? We are thrilled to announce an exciting opportunity for a Contact Centre Worker to join our dedicated team! As a vital member of our organisation, you will play an essential role in providing outstanding customer care to those who rely on our services. Shifts: Monday to Friday 9am -5pm - on site for training then when passed this able to work from home (in Belfast) Pay Rate: From April 13.45 What You'll Be Doing: As a Contact Centre Worker, your responsibilities will include: Customer Engagement: Handle a diverse range of inbound calls, ensuring that every customer's journey is seamless and satisfying. Your goal? Resolve queries "Right First Time" with a friendly and professional approach! Data Management: Capture, maintain, and ensure the quality and safety of customer data. Accuracy is key! Claims Assessment: Assess claims and respond to customer inquiries via electronic means, supporting our mission to streamline services. Support Digitisation: Contribute to the Department's goal of digitising all claimant services, making a positive impact on our community. Team Goals: Deliver on individual and team targets, working collaboratively in a high-energy environment. What We're Looking For: To thrive in this role, you should possess: Communication Skills: Excellent verbal and written English communication skills are essential to connect effectively with customers. Process Orientation: A keen ability to follow instructions and processes diligently. Resilience: The capacity to remain calm and effective in a fast-paced, high-pressure environment. Documentation: Evidence of your Access NI application number and a cleared Access NI certificate are required. Right to Work: Verified right to work documentation is essential. Why Join Us? Impactful Work: Be part of a team that makes a real difference in people's lives through public service. Dynamic Environment: Enjoy a vibrant, fast-paced atmosphere where every day brings new challenges and opportunities. Supportive Team: Work alongside a supportive team that values collaboration and success. If you're ready to bring your customer service skills to the forefront and be a part of something meaningful, we want to hear from you! How to Apply: Excited to embark on this journey? Apply now and take the first step towards a fulfilling career as a Contact Centre Worker! Please ensure that you have your Access NI application number and cleared certificate, along with your right to work documentation ready for verification. Join us in providing essential services to our community-your next adventure starts here! Apply Today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Client Services Manager Location: Luton Package: Up to £61,000, hybrid working, 25 days holiday +bank holidays, and more Working Hours: Full time, Monday-Friday, 9am-5pm A new opportunity is available for a Client Services Manager, within a medium sized, growing Accountancy Practice in Luton click apply for full job details
Mar 03, 2026
Full time
Job Title: Client Services Manager Location: Luton Package: Up to £61,000, hybrid working, 25 days holiday +bank holidays, and more Working Hours: Full time, Monday-Friday, 9am-5pm A new opportunity is available for a Client Services Manager, within a medium sized, growing Accountancy Practice in Luton click apply for full job details
Get Staffed Online Recruitment Limited
Leeds, Yorkshire
Customer Service Representative Leeds, LS1 Start date 30th of March 2026 Join our client s Customer Service team as a Customer Service Representative where you ll support their customers in achieving the most appropriate and sustainable solution to their outstanding debt balance. You ll achieve this by building rapport, using active listening skills, whilst maintaining a realistic approach to understand their individual circumstances. You will demonstrate strong communication skills and quickly respond and react, offering the right and most appropriate level of support to the customers situation. Salary: £25,429.95 plus a bonus of up to 25% each year (that s over £6,357 a year!) A Wealth of Benefits Including: Taking a break: 25 days holiday rising annually to a maximum of 28 days plus all public holidays. Give yourself a little extra through our client s holiday buy scheme and paid special leave days to mark a special celebratory event. Financial support: Exclusive retail discounts, candidate referral rewards, life insurance (x 4 salary) and a monthly bonus of up to 25% of salary. Saving for your future: Up to 8% employer contribution to your pension pot. Your wellbeing: Wellness programs, corporate events, cashback healthcare plan, Employee Assistance Program, and digital GP services. Personal career growth: Ongoing training and development opportunities. Recognition: Company values awards and loyalty awards to celebrate outstanding colleagues Supporting their community: Paid volunteering days in support of their main charitable partner. About the Role Our client s Customer Service Representatives demonstrate resilience, objection handling and active listening skills and the ability to get the best outcome for customers in financial difficulty. They empathetically guide their customers through setting up payment plans with honesty and transparency. They re measured on quality and performance metrics / targets so that their customers receive the most appropriate solutions. It s challenging but very rewarding because importantly they make a huge impact in a positive way on their customers lives. Does that sound like you? They want to hear from you if you have: A passion for helping people you listen, understand, and find the right solutions. A strong emphasis on great customer service you always strive to provide outstanding support to customers and get the right outcome. Good computer skills you ll confidently use multiple systems at the same time and accurately note customer accounts, so strong attention to detail is really important. An understanding of inbound and outbound calling activities is desirable. A willingness to learn you ll get a lot of support in your early weeks from their dedicated coaching team. Demonstrate empathy, understanding and compassion for customer situations and confidence to steer them towards finding the right solution. Strong verbal communication and active listening skills. The ability to keep calm under pressure maintaining a positive attitude. Previous experience in a customer-focused role. About Our Client Our client is excited to be opening their prestigious new offices in Leeds City Centre as they continue to grow as a company. With three offices across the UK already and soon to grow their estate, now is the time to be joining them in their exciting journey. Their focus is to provide customers with a great experience as they support them to freedom from debt and providing client services on an outsource basis to support their direct customers who have found themselves in financial difficulty. They are proud to be known as a safe pair of hands, winning many accolades including Investor in Customers and Investors in People GOLD as well as lots of other industry awards for innovation, engagement and customer service. Have a read of our client s Trust Pilot reviews on what customers say about them, but also for you, you ll want to know what it s like to work at them so take a look at Glassdoor or Indeed to see what colleagues are saying too!
Mar 03, 2026
Full time
Customer Service Representative Leeds, LS1 Start date 30th of March 2026 Join our client s Customer Service team as a Customer Service Representative where you ll support their customers in achieving the most appropriate and sustainable solution to their outstanding debt balance. You ll achieve this by building rapport, using active listening skills, whilst maintaining a realistic approach to understand their individual circumstances. You will demonstrate strong communication skills and quickly respond and react, offering the right and most appropriate level of support to the customers situation. Salary: £25,429.95 plus a bonus of up to 25% each year (that s over £6,357 a year!) A Wealth of Benefits Including: Taking a break: 25 days holiday rising annually to a maximum of 28 days plus all public holidays. Give yourself a little extra through our client s holiday buy scheme and paid special leave days to mark a special celebratory event. Financial support: Exclusive retail discounts, candidate referral rewards, life insurance (x 4 salary) and a monthly bonus of up to 25% of salary. Saving for your future: Up to 8% employer contribution to your pension pot. Your wellbeing: Wellness programs, corporate events, cashback healthcare plan, Employee Assistance Program, and digital GP services. Personal career growth: Ongoing training and development opportunities. Recognition: Company values awards and loyalty awards to celebrate outstanding colleagues Supporting their community: Paid volunteering days in support of their main charitable partner. About the Role Our client s Customer Service Representatives demonstrate resilience, objection handling and active listening skills and the ability to get the best outcome for customers in financial difficulty. They empathetically guide their customers through setting up payment plans with honesty and transparency. They re measured on quality and performance metrics / targets so that their customers receive the most appropriate solutions. It s challenging but very rewarding because importantly they make a huge impact in a positive way on their customers lives. Does that sound like you? They want to hear from you if you have: A passion for helping people you listen, understand, and find the right solutions. A strong emphasis on great customer service you always strive to provide outstanding support to customers and get the right outcome. Good computer skills you ll confidently use multiple systems at the same time and accurately note customer accounts, so strong attention to detail is really important. An understanding of inbound and outbound calling activities is desirable. A willingness to learn you ll get a lot of support in your early weeks from their dedicated coaching team. Demonstrate empathy, understanding and compassion for customer situations and confidence to steer them towards finding the right solution. Strong verbal communication and active listening skills. The ability to keep calm under pressure maintaining a positive attitude. Previous experience in a customer-focused role. About Our Client Our client is excited to be opening their prestigious new offices in Leeds City Centre as they continue to grow as a company. With three offices across the UK already and soon to grow their estate, now is the time to be joining them in their exciting journey. Their focus is to provide customers with a great experience as they support them to freedom from debt and providing client services on an outsource basis to support their direct customers who have found themselves in financial difficulty. They are proud to be known as a safe pair of hands, winning many accolades including Investor in Customers and Investors in People GOLD as well as lots of other industry awards for innovation, engagement and customer service. Have a read of our client s Trust Pilot reviews on what customers say about them, but also for you, you ll want to know what it s like to work at them so take a look at Glassdoor or Indeed to see what colleagues are saying too!
Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting as a trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives and align technology usage to achieve those goals Develop and execute customer success plans, including adoption road maps and milestone tracking Drive customer satisfaction and retention through proactive engagement and issue resolution Support renewals and manage life cycle engagement, ensuring continuity and ongoing value Identify cross-sell and up-sell opportunities aligned to genuine customer needs Keep customers informed of relevant product updates, features, and capabilities Encourage participation in workshops, enablement initiatives, and vendor incentive programmes Requirements Self-motivated with a positive and proactive attitude Strong communication, organisation, and stakeholder management skills Ability to build trusted, long-term partnerships Strategic thinker with strong problem-solving ability Commercially aware with the ability to identify growth opportunities High levels of customer advocacy and service focus Comfortable working in a fast-paced, team-oriented environment Passion for delivering exceptional customer experience Package & Working Model Hybrid working model Competitive base salary with performance-based commission Performance incentives and reward schemes Private healthcare or medical benefits Generous annual leave allowance with progression-based increases Training, development, and structured progression plan Modern technology setup for both office and remote work Experience Minimum two years' experience working with Microsoft technologies Strong understanding of Microsoft licensing Previous experience in customer success, account management, or cloud advisory roles At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 03, 2026
Full time
Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting as a trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives and align technology usage to achieve those goals Develop and execute customer success plans, including adoption road maps and milestone tracking Drive customer satisfaction and retention through proactive engagement and issue resolution Support renewals and manage life cycle engagement, ensuring continuity and ongoing value Identify cross-sell and up-sell opportunities aligned to genuine customer needs Keep customers informed of relevant product updates, features, and capabilities Encourage participation in workshops, enablement initiatives, and vendor incentive programmes Requirements Self-motivated with a positive and proactive attitude Strong communication, organisation, and stakeholder management skills Ability to build trusted, long-term partnerships Strategic thinker with strong problem-solving ability Commercially aware with the ability to identify growth opportunities High levels of customer advocacy and service focus Comfortable working in a fast-paced, team-oriented environment Passion for delivering exceptional customer experience Package & Working Model Hybrid working model Competitive base salary with performance-based commission Performance incentives and reward schemes Private healthcare or medical benefits Generous annual leave allowance with progression-based increases Training, development, and structured progression plan Modern technology setup for both office and remote work Experience Minimum two years' experience working with Microsoft technologies Strong understanding of Microsoft licensing Previous experience in customer success, account management, or cloud advisory roles At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Location : Glasgow About the role We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care. What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday weekend). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary. By the way, we know it's important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We're happy to exploring part time and flexible working opportunities, across our business. What you'll be responsible for Delivering excellent customer service across every interaction. Managing high call volumes while maintaining a positive, engaging approach. Educating customers about our full range of products and services (training provided). Handling inbound and occasional outbound calls. Applying judgement to resolve customer queries efficiently. Promoting our digital channels to help customers self-serve where appropriate. Recording all customer interactions accurately and promptly. What you'll need A passion for delivering excellent customer experiences. Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued. Clear and confident communication skills, both written and verbal. Strong technical capability you'll regularly use multiple systems simultaneously. Empathy, resilience, and adaptability in a fast-paced environment. Important information You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling.Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for.Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.So, if you want a career where you can do good and feel good, you've found it.Let's make everyday a little better. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Mar 03, 2026
Full time
Location : Glasgow About the role We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care. What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday weekend). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary. By the way, we know it's important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We're happy to exploring part time and flexible working opportunities, across our business. What you'll be responsible for Delivering excellent customer service across every interaction. Managing high call volumes while maintaining a positive, engaging approach. Educating customers about our full range of products and services (training provided). Handling inbound and occasional outbound calls. Applying judgement to resolve customer queries efficiently. Promoting our digital channels to help customers self-serve where appropriate. Recording all customer interactions accurately and promptly. What you'll need A passion for delivering excellent customer experiences. Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued. Clear and confident communication skills, both written and verbal. Strong technical capability you'll regularly use multiple systems simultaneously. Empathy, resilience, and adaptability in a fast-paced environment. Important information You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling.Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for.Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.So, if you want a career where you can do good and feel good, you've found it.Let's make everyday a little better. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Engineering Customer Support Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues? Based from Cosby depot, we are looking for Technical Support Coordinator to join us. In this role you will be part of a small Technical team who take calls from our internal and external customers acting as a first response to any queries regarding our machines. As a Technical Support Coordinator, you'll love to help and resolve problems as you'll deal with a variety of people on the phone during the day covering a variety of issues. They might need some guidance and support using one of our machines or there might be a technical issue with the machine - whatever the query, you will be responsible for providing helpful advice and guidance in a positive manner ensuring that the problem is resolved efficiently. This role is based at our Cosby, Leicestershire depot and the hours are Monday - Friday 8am - 5.30pm. In reward we can offer a competitive salary, 25 days holiday + bank holidays, Westfield healthcare, Life assurance at x2 contractual salary, auto enrolment pension and access to retail discounts through our Lifestyle portal. About you: - Based commutable to our office, with possible occasional visits to depot network and service providers. Demonstrable mechanical engineering knowledge (motor/fleet/automotive industry, powered access, construction). Demonstrable problem solving skills and an ability to find solutions under pressure. Credible communicator, oral and written, with an empathetic approach to customer service. Competent IT skills - MS Excel and Outlook with the ability to learn and operate internal systems. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment JBRP1_UKTJ
Mar 03, 2026
Full time
Engineering Customer Support Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues? Based from Cosby depot, we are looking for Technical Support Coordinator to join us. In this role you will be part of a small Technical team who take calls from our internal and external customers acting as a first response to any queries regarding our machines. As a Technical Support Coordinator, you'll love to help and resolve problems as you'll deal with a variety of people on the phone during the day covering a variety of issues. They might need some guidance and support using one of our machines or there might be a technical issue with the machine - whatever the query, you will be responsible for providing helpful advice and guidance in a positive manner ensuring that the problem is resolved efficiently. This role is based at our Cosby, Leicestershire depot and the hours are Monday - Friday 8am - 5.30pm. In reward we can offer a competitive salary, 25 days holiday + bank holidays, Westfield healthcare, Life assurance at x2 contractual salary, auto enrolment pension and access to retail discounts through our Lifestyle portal. About you: - Based commutable to our office, with possible occasional visits to depot network and service providers. Demonstrable mechanical engineering knowledge (motor/fleet/automotive industry, powered access, construction). Demonstrable problem solving skills and an ability to find solutions under pressure. Credible communicator, oral and written, with an empathetic approach to customer service. Competent IT skills - MS Excel and Outlook with the ability to learn and operate internal systems. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment JBRP1_UKTJ
Customer Success Manager Financial Services SaaS London / Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team will scale in three clear phases: Build the foundation - establish trusted, senior client relationships and embed best-practice platform usage Drive adoption and value - ensure clients are using the platform correctly, consistently, and in line with their operating model Commercial growth - identify and execute upsell and cross-sell opportunities as accounts mature and usage deepens You will sit post-implementation, owning the long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post go-live Develop a deep understanding of each client's operating model, workflows, and success criteria Drive platform adoption, value realisation, and long-term retention Act as a strategic partner to clients as their requirements evolve Lead regular client reviews, health checks, and success planning sessions Monitor usage, adoption, and risk signals to proactively address issues Own renewals and identify value-led expansion opportunities Work closely with Implementation, Product, Support, and Sales to deliver a joined-up client experience Feed structured customer insight back into Product and Engineering teams Building the Function Help define Customer Success processes, playbooks, and best practice Contribute to success metrics, reporting, and tooling Act as the voice of the customer internally Support the evolution of the function as the team grows in size and scope Required Experience Strong background in financial services Proven experience in Customer Success, Account Management, Relationship Management, or Consulting Demonstrable experience owning long-term client relationships in a B2B SaaS or enterprise technology environment Solid understanding of fund managers, fund administrators, and settlement processes Comfortable engaging with senior, technical, and operational stakeholders Able to translate complex platforms into clear commercial and operational value Structured, proactive, and outcome-focused approach Comfortable operating in a scaling business where processes are still being defined Compensation & Benefits Base salary: £75,000 - £100,000 Performance-linked bonus Comprehensive benefits package Flexible, hybrid working Strong investment in learning, development, and career progression Please contact Ian Bailey at Harrington Starr for full details
Mar 03, 2026
Full time
Customer Success Manager Financial Services SaaS London / Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team will scale in three clear phases: Build the foundation - establish trusted, senior client relationships and embed best-practice platform usage Drive adoption and value - ensure clients are using the platform correctly, consistently, and in line with their operating model Commercial growth - identify and execute upsell and cross-sell opportunities as accounts mature and usage deepens You will sit post-implementation, owning the long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post go-live Develop a deep understanding of each client's operating model, workflows, and success criteria Drive platform adoption, value realisation, and long-term retention Act as a strategic partner to clients as their requirements evolve Lead regular client reviews, health checks, and success planning sessions Monitor usage, adoption, and risk signals to proactively address issues Own renewals and identify value-led expansion opportunities Work closely with Implementation, Product, Support, and Sales to deliver a joined-up client experience Feed structured customer insight back into Product and Engineering teams Building the Function Help define Customer Success processes, playbooks, and best practice Contribute to success metrics, reporting, and tooling Act as the voice of the customer internally Support the evolution of the function as the team grows in size and scope Required Experience Strong background in financial services Proven experience in Customer Success, Account Management, Relationship Management, or Consulting Demonstrable experience owning long-term client relationships in a B2B SaaS or enterprise technology environment Solid understanding of fund managers, fund administrators, and settlement processes Comfortable engaging with senior, technical, and operational stakeholders Able to translate complex platforms into clear commercial and operational value Structured, proactive, and outcome-focused approach Comfortable operating in a scaling business where processes are still being defined Compensation & Benefits Base salary: £75,000 - £100,000 Performance-linked bonus Comprehensive benefits package Flexible, hybrid working Strong investment in learning, development, and career progression Please contact Ian Bailey at Harrington Starr for full details
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, part time studies No call centre agent experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities - this is your chance! Apply now and see if you qualify.
Mar 03, 2026
Full time
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! Compensation: Up to £700 per week (amount varies by assignment type) Requirements: A smartphone, tablet, or computer with a camera A reliable internet connection Ability to follow instructions and provide thoughtful feedback Comfort participating in remote, part time studies No call centre agent experience required Your Role: Be present at least 15 minutes before your scheduled session Complete required written and verbal tasks If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities - this is your chance! Apply now and see if you qualify.
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Mar 03, 2026
Full time
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Customer Success Manager - Membership Association Hybrid - London (2 Days - Office) £36,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. We are seeking a Member Engagement/Client Success Manager to join our client's creative, motivated and passionate team in this fast-growing business. Reporting to the Head of Member Engagement, The Member Engagement / Client Success Manager will work alongside their Membership Manager's, to build valuable relationships with key industry stakeholders. The role seeks to gain valuable knowledge from the members that will help the wider team build member participation and retention, and thus support the prosperity of a highly engaged and thriving industry. The successful candidate will have a proactive approach, paying close attention to detail and ensuring that the members are engaged throughout the year, culminating in successful renewals. The ideal candidate will also have previous experience in a client-facing role. Key responsibilities Build relationships with members and learn about their priorities, using this knowledge to develop a strategic plan for engagement. The first point of contact for members enquiries and coordinating internally to follow-up. Understanding members business objectives, working with multiple internal stakeholders to ensure we offer the most suitable solutions to each member. Profile Required: Ideally 3+ years' experience in an association membership, event, or conference sponsorship sales. Self-motivated, target-oriented, ready to leap straight in and will be an effective team player. Proven experience of relationship building alongside delivering engagement plans to drive demonstrable retention and growth. Fantastic communicator with the ability to seamlessly connect people, face to face and on the phone and in written communication. The ability to work confidently, highly organised and solution focused. High standard of interpersonal skills, professional confidence and tenacity Self-motivated and target-oriented approach with the desire to achieve KPI's and financial rewards. Experienced at building and maintaining relationships with clients. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 03, 2026
Full time
Customer Success Manager - Membership Association Hybrid - London (2 Days - Office) £36,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. We are seeking a Member Engagement/Client Success Manager to join our client's creative, motivated and passionate team in this fast-growing business. Reporting to the Head of Member Engagement, The Member Engagement / Client Success Manager will work alongside their Membership Manager's, to build valuable relationships with key industry stakeholders. The role seeks to gain valuable knowledge from the members that will help the wider team build member participation and retention, and thus support the prosperity of a highly engaged and thriving industry. The successful candidate will have a proactive approach, paying close attention to detail and ensuring that the members are engaged throughout the year, culminating in successful renewals. The ideal candidate will also have previous experience in a client-facing role. Key responsibilities Build relationships with members and learn about their priorities, using this knowledge to develop a strategic plan for engagement. The first point of contact for members enquiries and coordinating internally to follow-up. Understanding members business objectives, working with multiple internal stakeholders to ensure we offer the most suitable solutions to each member. Profile Required: Ideally 3+ years' experience in an association membership, event, or conference sponsorship sales. Self-motivated, target-oriented, ready to leap straight in and will be an effective team player. Proven experience of relationship building alongside delivering engagement plans to drive demonstrable retention and growth. Fantastic communicator with the ability to seamlessly connect people, face to face and on the phone and in written communication. The ability to work confidently, highly organised and solution focused. High standard of interpersonal skills, professional confidence and tenacity Self-motivated and target-oriented approach with the desire to achieve KPI's and financial rewards. Experienced at building and maintaining relationships with clients. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
