1597 Call Centre / CustomerService jobs

Customer Service Team Leader Are you ready to guide a dynamic customer services team delivering critical support at the heart of modern telecare? Red Recruitment is recruiting an experienced Customer Services Team Manager to champion service excellence, motivate a high-performing team, and ensure every client interaction is handled with empathy, efficiency, and professionalism If you're a people-first leader who thrives in a fast-paced, tech-enabled environment, this is your opportunity to make a real impact. The ideal candidate will bring a blend of operational expertise, technological insight, and a people-first mindset. Benefits and Package for a Customer Service Team Leader: Salary: up to 32,000 per annum, DOE plus monthly PRP Hours: 37.5 hours per week, flexible hours between 8am -8pm across Monday to Sunday Contract Type: Permanent Location: Norwich - Hybrid (minimum 3 days per week in the office) Training : Full time in office for initial period 248 hours holiday. This includes bank holidays that you will work if rota'd Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Inspire, coach, and support a collaborative team; set clear expectations; and enable personal and professional growth through regular feedback, coaching, and training. Operational Excellence: Drive efficient service delivery, monitor KPIs and quality metrics, manage workflows, and ensure consistent adherence to operational standards and best practices. Client Satisfaction & Complaint Resolution: Champion positive client experiences by ensuring all interactions are empathetic, timely, and professional. Lead the resolution of complaints and complex queries, using feedback to identify improvements and prevent recurrence. Technology Integration: Oversee digital systems and platforms, support updates or changes. Compliance & Reporting: Ensure full compliance with regulatory requirements, safeguarding standards, and internal policies. Produce clear, insightful reports for senior leadership to support continuous improvement. Client Retention & Relationship Care: Strengthen client trust and loyalty by ensuring consistent service quality and acting on client feedback to enhance the overall experience. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience : Proven track record of managing teams in customer service or operations-focused settings. Operational Excellence : Skilled in overseeing day-to-day operations, driving performance improvements, and achieving business goals. Customer Focus : Strong commitment to customer satisfaction, with the ability to resolve issues efficiently and empathetically. Communication : Excellent verbal and written communication skills, capable of engaging effectively with clients, staff, and senior stakeholders. Technical Proficiency : Basic proficiency in Microsoft Office. Team Management : Ability to motivate, develop, and manage a diverse team. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimizing escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations. Why Join Us? Career Development: We believe in investing in our employees. Opportunities for growth and development are available as you progress in your career. Supportive Environment: Work in a cheerful yet professional atmosphere where your contributions are valued, and teamwork is encouraged. Ready to Make a Difference? If you're excited about the opportunity to make a positive impact in the lives of customers, we want to hear from you! Apply now and take the first step towards a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We're on the lookout for a Customer Service professional to join our well established and respected client based in Loughborough on a full time, permanent basis. Salary: 26,000 - 27,000 (depending on experience). The Role: As a Customer Experience Advisor, you will be responsible for providing end-to-end customer support for our client across all customer communication channels, mainly via email enquiries & calls. You'll manage all types of customer queries including complaints, inter-departmental relationships, made-to-measure support and help shape a service experience that reflects the quality and creativity of the brands. Key Responsibilities: Demonstrate and execute a seamless, customer-centric journey, meticulously tailored to individual needs, to exceed expectations and cultivate loyalty. Respond promptly to all customer interactions via webchat, email and phone providing professional support to both internal and external stakeholders. Manage all inquiries with precision, ensuring accurate information processing. Handle queries and complaints with empathy and efficiency, always safeguarding brand reputation. Collaborate with fulfilment and operations to swiftly resolve delivery issues, returns, and product concerns. Process orders efficiently while maintaining accurate system information. Build and nurture strong customer relationships. Provide comprehensive after-sales support, including fault resolution and claims management. Engage with customers to thoroughly understand their needs. Leverage in-depth product knowledge to suggest relevant add-ons or alternatives, enhancing the customer's purchase experience and maximising sales opportunities. Spot opportunities to turn poor experiences into brand loyalty through proactive service. Essential Requirements: Strong communication skills with a calm, clear, empathetic and professional approach. Proficient in Microsoft Office and digital tools. Proven ability to improve customer satisfaction, loyalty and experience. Adaptable, solutions-focused and comfortable in a fast-moving digital environment. Company Benefits: Pension scheme. Generous holiday allowance plus your birthday off. Life insurance. Aviva health rewards. Annual performance bonus. Parking on site. Induction training. Development opportunities. If you are looking for the next step in your career in Customer Service with a local company, then apply for this role now! S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Trade Counter assistant - Timber Merchant Our successful Ashton in Makerfield Branch is currently looking for a Trade Counter Assistant to join our team. This is a customer-facing role with plenty of variety, supporting trade and retail customers with orders, product advice and day-to-day counter duties. Saturday overtime is available, and you will be required to work at least 2 Saturdays per month (3 preferred). Who We Are NWTT (North West Timber Treatments Limited) is a well-established, family-owned timber and construction supplier with seven depots situated throughout the North West of England. The company has experienced significant growth over the last three years and is looking forward to further growth in the years ahead. If this sounds like you then we want to hear from you! Why Join us? Competitive rates of pay with fixed working hours and regular overtime Staff discounts Uniform provided Training and development opportunities Responsibilities Duties are varied and will include: Serving customers at the trade counter Processing orders and handling payments Providing product advice and upselling where appropriate Maintaining stock displays and ensuring the counter area is tidy and well presented Supporting the branch team with general duties as required What You ll Need Previous retail or trade counter experience (preferred) Excellent communication and customer service skills Basic IT skills for order processing (CRM / branch system) Positive attitude and willingness to learn The Details Job Types: Full-time, Permanent Salary: Between £31,393 & £34,500 per year (based on 47.5 hours per week) Hours: Hours: 7:00am 5:00pm (Monday to Friday) + Saturdays overtime Saturday Working: At least 3 Saturdays per month overtime paid Location: Ashton in Makerfield (in person)

Job Vacancy: Parts Advisor Full-Time, Permanent Position Location: In Person Salary: Starting from £25,(Apply online only) - Dependent on Experience Interaction Recruitment is excited to partner with a leading organisation to find a proactive and detail-oriented individual for the role of Parts Advisor . This is a fantastic opportunity to join a forward-thinking team in a fast-paced, customer-focused environment. Key Responsibilities: Parts Management & Fulfillment: Efficiently identify, process, and supply parts for both internal and external customers, ensuring accuracy and efficiency. Engineer & Customer Support: Provide expert assistance to engineers and customers via the back counter, telephone, and online shop. Order Processing: Manage and fulfill online shop orders in a timely manner while maintaining accurate stock records and bin locations. Service & Retail Counter Support: Assist with service and retail counter operations during busy periods to ensure smooth customer interactions. Parts Preparation: Prepare and issue parts for service jobs, ensuring they are ready for engineers. Compliance & Paperwork: Complete all necessary system entries and paperwork in line with company procedures and deadlines. Health & Safety Standards: Maintain high standards of housekeeping, safety, and security across the department. Forklift Operation: Operate a forklift safely and responsibly (training provided if necessary). Team Collaboration: Work effectively with colleagues, contributing to the overall success of the team and the business. Essential Skills & Experience: Strong verbal and written communication skills, including telephone interactions. Ability to work effectively both independently and as part of a team. Excellent organisational and time management skills. A proactive and solution-focused mindset with the ability to problem-solve. Commercial awareness and an understanding of business priorities. A flexible and adaptable approach to work, with the confidence to take initiative. Full UK driving license required; forklift driving license is desirable. Personal Attributes: High attention to detail and a commitment to quality. Ability to perform under pressure and meet deadlines. Reliable and dependable with excellent timekeeping. Professional, positive, and cooperative attitude, with a strong customer service orientation. Self-motivated and enthusiastic approach to work. What We Offer: Competitive Salary: Starting from £25,(Apply online only) per year. Benefits: Company pension Childcare support Employee discount Health & wellbeing programme Life insurance Private medical insurance Referral programme Sick pay On-site parking Company events This is a fantastic opportunity for individuals looking to develop their career in the parts and service industry. If you thrive in a fast-paced, customer-focused environment, or have the necessary Parts Advisor experience, then Interaction Recruitment would love to hear from you! Apply Now, or email (url removed) for a confidential discussion. INDPB

Our client, a leading business in the Financial Services industry is seeking a Client Services Advisor to join their team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for a customer-focused individual to join their team where you will be liaising with existing customers, discussing their current situations whilst outlining the best and most suitable products moving forward. This is the ideal opportunity for someone with previous customer service experience either from a Retail or office background, ideally from a Financial Services background or similar. This would also be the ideal role for someone with a background in Sales or a role where you re used to liaising with customers on a regular basis. Key Responsibilities Answering inbound and making outbound calls to clients Dealing with enquiries via email and acting as the first point of contact for queries Act as the first point of contact for any customers with any product-related queries whilst liaising with other departments within the business Updating and taking notes in internal systems and databases Taking payments over the phone from customers Liaise with third parties such as Mortgage Brokers and Solicitors to confirm client details Chasing other departments for outstanding documentation Key Experience: Previous customer service experience either in an office environment, either in a customer service or sales role would be ideal Good communicator, confident liaising with colleagues, third parties and clients of all levels Able to work both independently and as part of a team Confident updating internal systems Able to work in an ever-changing environment, working towards tight deadlines whilst ensuring accuracy and attention to detail at all times Excellent customer service skills, confident being the first point of contact for queries This is a fantastic opportunity for a Customer Service Adviser to join a thriving business who are leaders in the Financial Services industry. This would be a great role for someone looking to transition their experience in to a Financial Services role or someone looking to move into a customer-focused position. CVs are being reviewed so please apply now for immediate consideration.

Repairs Planner initial 3-4 months with possible extension Hybrid - 2 days on site in Chelmsford / 3 from home 18.48 ph umbrella / 37 hrs per week The role: Schedule surveyor appointments with customers for the purposes of conducting Stock Condition Surveys and EPC Assessments, manage surveyors' calendars for this purpose. Review and validate completed Stock Surveys Use initiative to identify issues that are reportable under Awaab's Law and Decent Homes Standard, record in relevant systems and refer customers to other departments where required. Maintain Housing Management system ensuring all contact with customers is recorded and all contact details are accurate, in accordance with GDPR. Provision of administrative support as directed e.g. Customer Feedback, provision and updating of work instructions, mail merging of letters, word processing, filing and responding to resident enquiries over the phone, as required. Manage, signpost customer emails or telephone enquires accordingly. Support in data collection for Customer Complaints Raise orders for works as requested by authorized persons Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Experience of data collection and analysis Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Job Title : Service Desk Co-ordinator Location: Manchester Salary : £27k - £30k per annum, Dependent on Experience Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Aberdeen, Manchester, and Belfast, providing services to clients across both public and private sectors throughout the UK. As part of our continued growth, we are seeking an experienced Service Desk Co-ordinator for our Manchester office, who will report to the Facilities Maintenance Helpdesk Manager. You will play a pivotal role in ensuring a smooth, effective co-ordination of our mobile Service Engineers' schedules, while managing all on-site service concerns reported by clients. The successful candidate will be responsible for but not limited to: Act as the first point of contact for service desk escalations and complex issues. Log, monitor, and manage service requests and incidents through the helpdesk system. Prioritise and allocate tasks to engineers, ensuring optimal resource planning. Monitor service desk performance, ensuring SLAs and KPIs are met. Maintain strong communication with clients, providing updates on service requests. Escalate unresolved issues to the appropriate technical teams or management. Produce service desk performance reports for management review. Support continual improvement initiatives within the service desk. Provide guidance and support to service desk staff, ensuring consistency in processes. Ensure compliance with company policies, procedures, and industry standards Key Skills, Qualifications and Experience Required: Excellent communication and interpersonal skills Strong organisational and time management abilities Ability to manage competing priorities and work under pressure Problem-solving skills with a customer-focused approach. Competent in Microsoft Office and service management software. Previous experience in a service desk/helpdesk environment. In Return We Offer: Competitive Salary 32 Days Holiday (inclusive of bank holidays) Pension Scheme Death in Service Scheme Private Medical Care Critical Illness Care Ongoing training and development Supportive team culture with room to grow Additional Information: Applications close on Friday, 27th February 2026, if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. (Previous candidates need not apply) HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Service Desk Support Executive, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Facilities Maintenance Service Desk, Helpdesk Officer, may also be considered for this role.

Role Overview We are seeking a highly organised, proactive, and people-focused Operations & Project Coordinator to manage day-to-day delivery of TST Events work across projects in the transport sector (Rail). This role acts as a key bridge between TST Events and our client, ensuring smooth communication, strong staff management, and consistent project execution. The successful candidate will be confident managing teams, coordinating multiple workstreams, and maintaining high operational standards. Key Responsibilities Project & Operational Management Coordinate installation and removal of signage, posters, and project materials. Oversee periodic system audits and compliance checks. Manage deployment processes, including ensuring deadlines are met and tasks are completed correctly. Track project updates from initial staging through to completion. Maintain accurate records, reports, and project documentation. Staff Leadership & Coordination Manage and support TST staff working on client projects. Schedule work, allocate tasks, and monitor performance. Provide guidance, training, and ongoing support to team members. Act as the main point of contact between field teams and management. Ensure staff follow safety, operational, and client requirements. Client Liaison (Client Interface) Serve as the primary link between TST Events and stakeholders. Communicate updates, issues, and progress reports clearly and professionally. Coordinate responses to client requests and operational changes. Maintain strong working relationships with our client contacts. Administration & Reporting Maintain audit records and project tracking systems. Prepare reports, spreadsheets, and summaries of work completed. Monitor documentation including forms, compliance checks, and inventory records. Assist with budgeting, expense tracking, and operational planning. Skills & Experience Required Experience in managing staff or supervising teams. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Ability to work between multiple stakeholders and priorities. Key Personal Qualities Strong leadership and problem-solving skills. Highly reliable and detail-oriented. Calm under pressure and able to manage competing demands. Professional, proactive, and solutions-focused. Experience in operations, events, facilities, or project coordination preferred. Proficiency in basic reporting tools (Excel, Google Workspace, etc.). What Success Looks Like in This Role Projects delivered on time and to standard. Well-managed, supported and motivated staff teams. Clear, consistent communication between TST Events and our client. Accurate reporting and smooth operational processes.

Customer Service Planner Birkenhead Employment: Full Time Location: 12 Tower Quays, Birkenhead, Wirral, CH41 1BP Salary: £26k FTE Full Time: 8:30 to 5 40hr per week. Part Time & part time/term time opportunities. Description We are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service. This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible. Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route. If you have experience working in a call centre and are looking to move your career forward, this could be the role for you. As water conservation becomes increasingly vital, the projects we work on are ever more essential. This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role. We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided. You will need to be motivated, self-driven, and computer literate. The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards. Responsibilities Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode. Inbound: Receiving customer calls to request a Water Efficiency audit. Scheduling appointments using our booking system. Liaising with engineers/technicians. Basic administration duties. This list of duties is not exhaustive. Skills Telephone call handling (essential) Basic office administration MS Office (Word, Excel, Outlook) Essential Driving Not essential Excellent communication skills with the ability to explain technical services clearly to a wide range of people. Experience Handling inbound calls from members of the public Making outbound calls from a list of warm contacts Experience working in a busy office environment Ability to work on own initiative Outgoing personality and strong customer service skills Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customer Service Planner Based in Halesowen Monday to Friday 8am to 5pm 12.27 per hour Temporary to permanent To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of dealing with key accounts Excellent attention to detail Be organised Possess excellent IT skills Have great communication skills The role: Dealing with both inbound and outbound calls Routing jobs for engineers Scheduling engineers jobs Liaising with external customers Updating CRM with customer requests and job details Updating customers on progress reports Data entry Dealing with reports If you are ready to take on this exciting challenge, don't miss out! Apply now and seize the opportunity to join their team. Simply click the 'Apply' button and submit your CV. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Exciting Customer Service Opportunity! Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. Troubleshoot Issues: Identify the root cause of problems and use resources to resolve them efficiently. Document Support Requests: Track and document inbound support requests, ensuring accurate notation of issues. Update Customer Information: Ensure accurate entry of contact information. Meet Job Standards: Adhere to quality standards, schedules, and average handle time. What We're Looking For: Customer Service Excellence: Deliver outstanding service to ensure high levels of customer satisfaction. Communication Skills: Excellent verbal and written abilities. Tech Savvy: Strong computer navigation and operation skills. People Skills: Demonstrate effective interpersonal skills and sensitivities when dealing with others. Team Player: Ability to work both independently and collaboratively. Ready to embark on this exciting journey? Apply now and become a part of our dynamic team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Representative Location: Wokingham Hours: Monday Friday 9 Month FTC Our client based in Wokingham are looking for a Customer Service Representative to support the sales team on a temporary basis. This is a full-time position. They are looking for someone who is confident, organized with the ability to speak to customers on the phone and update the systems, with strong IT skills Key R. . click apply for full job details

This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. JBRP1_UKTJ

Customer Services Representative Location: Office based, Manchester City Centre We're looking for confident Customer Services Representatives to join a growing contact centre in their online chat based team. You'll help customers with their financial services queries, providing clear, accurate support and making every interaction a pleasure. This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow. What you'll do: Handle online and telephone based enquiries with professionalism. You'll be given access to a suite of internal tools to help give accurate responses. Resolve queries and offer informed guidance based on standard operating responses. Build excellent product knowledge and deliver great service. What we're looking for: Customer focused individuals - somebody who has examples of this in either a contact centre, retail, hospitality or face to face environment. Strong written English communication skills and attention to detail. Calm under pressure, organised, and resilient when things get busy. If you're passionate about helping people and delivering brilliant service, we'd love to hear from you. This role is subject to a Basic DBS check & Credit Check. We'll discuss individual circumstances as part of your application process. Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Camborne. We are recruiting for experienced and forward thinking Service Lead. This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism click apply for full job details

We have an excellent opportunity where you can put your outstanding customer service skills in to action. We are looking for a confident and experienced customer service hero to join us as?a Senior Customer Service Advisor in our busy Service department at ourStellantisDealerships inPoole. The Opportunity: As a Senior Customer Service Advisor youwill play a key role in developing a strong relationship with our customers and take on an additional level of responsibility with the completion of service processes whilst acting as an ambassador for the Hendy brand and delivering world-class customer service. In this role you will:? Be the main contact for our customers bringing their vehicles in for an MOT, repair or service and deliver an exceptional experience; Lead the operations on the front desk, coaching Service Advisors and Specialists; Delegate daily tasks accordingly assisting the Team Leader and/or Service Manager; Ensure the customer database is updated and accurate;? Support the profitability of the service department by using trained and professional sales techniques;? Ensure customers are familiar with the variety of workshop services;? Accurately recording vehicle faults;? Liaise with the service technicians to keep track of vehicles progress and ensuring the vehicle is ready for customer collection on time;? Obtain authority and payments for repairs. The Rewards: As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits: Market leading base salaries up to £31k dependent on experience, plus bonus and company car contribution from day one. Bespoke induction and learning programme and comprehensive ongoing training throughout your career; Enhanced family leave benefit; Life Insurance; Bupa Healthcare Cash Plan for you and your family; Opportunity to join the company pension scheme; 23 days holiday (plus bank holidays), increasing with length of service; Discounts on new vehicle, used vehicle, service and parts purchases; Various perks and discounts with high street and online retailers and services. About You: You will have effective communication skills (verbal and written) in order to professionally interact with customers (face to face and over the phone);? Excellent organisation skills;? Able to manage your time effectively to prioritise your workload and meet tight deadlines;? Self-motivated, energetic and enthusiastic.? A good standard of verbal and numerical reasoning;? Core skills in computing (essential), including web systems, email and use of excel, with a keen eye for detail;? Previous experience in a target driven role; Experience with CDK (desirable but not essential); A full UK driving licence.? The Company: Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859. If you possess the necessary experience and skills and would like to be part of Hendy Groups success, selectApply Now. JBRP1_UKTJ

A fast-growing cost management consultancy is looking to add a Senior Quantity Surveyor with commercial fit out experience to their quantity surveying team in central London. The Senior Quantity Surveyor's role The successful Senior Quantity Surveyor will be working across a variety of top level, high-end commercial fit out projects and corporations across the UK. The team are seeking a Senior Quantity Surveyor who has a proven ability to deliver and manage projects from inception to completion whilst working within a PQS / Construction Consultancy practice. The Senior Quantity Surveyor - Requirements Preferably MRICS Hold a Quantity Surveying degree or similar (if not MRICS) Current or recent PQS / Cost Management experience Pre contract knowledge - must be strong Client facing In Return? 60,000 - 75,000 25 days annual leave + bank holidays Buy and sell holiday Private healthcare Enhanced maternity leave Pension contribution International opportunities Clear career pathway Work mobile and laptop If you are a Quantity Surveyor considering your career opportunities, please contact Hannah Gordon at Ernest and Florent. (phone number removed) - (phone number removed) Reference: HG(phone number removed) Quantity Surveyor Senior Quantity Surveyor Cost Manager Project Quantity Surveyor Quantity Surveying

Our client, who is very passionate about bringing the best service to their customers and clients, who also take pride in providing the best supportive and nurturing working environment for the team, are recruiting for a Team Manager whose values align to join the business. To be considered for the role, you must have previous experience in managing a sales-based team and driving business to meet performance targets, whilst maintaining excellence in client and customer service. You must be driven proactive and make sure all team members are supported with training and development in the role. Duties and Responsibilities Day to day team management, being point of contact for general needs and requests of team Motivate and support team members through regular communication and feedback. Deliver training and coaching sessions to support personal development. Build strong client partnerships, ensuring regular and effective communication. Build and manage pipelines, ensuring consistent client contact and retention. Take ownership of team KPIs and targets. Monitor and enforce compliance to company policies and procedures Deal with escalations, finding solutions and resolutions Monitor campaigns to exceed expectations, making continual progress and implementing solutions for improvement where needed. Skills and Experience Has experience managing teams and achieving performance targets. Thrives in a fast-paced, client-focused sales environment. Demonstrates strong communication and interpersonal skills. Shows initiative, motivation, and a positive, solution-driven attitude. Is committed to personal development and progression. Working Hours Monday to Friday (Flexitime around core hours available) 8.30am - 5.30pm Monday to Thursday 8.30am - 3pm Friday Salary and Reward £30,000 basic + OTE (£12-15k OTE year one, £20k - £25k onward - Uncapped) Flexitime. Regular Incentives & Rewards. Subsidised Gym Membership. Free Lunch Friday. Dress Down. Pool Table. JBRP1_UKTJ

Sales Coordinator Passionate about quality and committed to exceptional customer service, my client has continued to grow consistently over the past 30+ years, supplying vehicles to customers across the UK and worldwide. With the business going from strength to strength, this is a genuinely exciting time to join the team, and they are now looking to welcome a new Sales Coordinator to support their busy and fast-paced sales and operations department. £28,000 - £34,000 DOE Monday - Friday 8:00am - 5:30pm Weekend working on a rota basis (approx. 1 in 3 weekends - relaxed/remote) The Role As the Sales Coordinator / Office Administration Operative, you will join a friendly, collaborative team and act as the first point of contact for customers - whether in person, over the phone, via email, or WhatsApp. The customer base is global and varied, so efficiency, professionalism, and excellent communication are key. In addition to managing inbound enquiries, you will play a vital support role across sales administration, exports, and office operations. Typical duties will include: Liaising with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed). Handling customer queries promptly and professionally for both new and existing clients. Sales order processing, preparing quotations, and following up sales leads (no hard sales or targets). Advertising and uploading vehicle stock online, including photos and written descriptions. Account management and maintaining strong customer relationships. Generating documentation, including invoices (pro-forma), vehicle paperwork, and export documentation. General freight forwarding and export administration. Handling data input accurately across internal systems. Managing the vehicle key system (tracking, signing keys in and out). General office administration: scanning, filing, emails, logbooks, and record keeping. Producing reports using Excel and assisting with administrative projects as required. Working collaboratively with the wider office team and supporting ad-hoc tasks when needed. Maintaining accurate customer records in line with GDPR and confidentiality requirements. Assisting with vehicle handovers and sales completion. Requirements To be successfully shortlisted, you will have previous experience in office administration, sales coordination, sales support, or customer service , and you will naturally demonstrate a proactive, organised, and service-driven approach. To succeed in this role, you will also have: Strong IT skills, with confidence using Microsoft Office (especially Excel) and internal systems. Excellent written communication skills, with strong grammar and attention to detail. Proven ability to multi-task and prioritise effectively in a fast-paced environment. Good numerical skills and experience handling invoices or quotations. A meticulous and accurate working style. Strong problem-solving skills and the confidence to use your own initiative. A personable, confident manner and a genuine enjoyment of customer interaction. A flexible, team-focused attitude and willingness to support colleagues when required. Additional Information Statutory Sick Pay 20 days holiday + Bank Holidays Maternity Leave Pension scheme On-site car parking Christmas period shutdown Excellent training and development opportunities Generous performance-based pay reviews Relaxed, friendly, and supportive working culture Hands-on, approachable management team This is a brilliant opportunity to join a stable, fast-growing business offering long-term career progression, development, and recognition for hard work. To find out more, call Safer Hand Solutions and ask for Hannah Kirk , or apply today to be considered. Please note: Safer Hand Solutions are acting as an employment agency on behalf of a client. By applying, you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact shortlisted candidates but may also contact you regarding other suitable opportunities.

Our client, who is very passionate about bringing the best service to their customers and clients, who also take pride in providing the best supportive and nurturing working environment for the team, are recruiting for a Team Manager whose values align to join the business. To be considered for the role, you must have previous experience in managing a sales-based team and driving business to meet performance targets, whilst maintaining excellence in client and customer service. You must be driven proactive and make sure all team members are supported with training and development in the role. Duties and Responsibilities Day to day team management, being point of contact for general needs and requests of team Motivate and support team members through regular communication and feedback. Deliver training and coaching sessions to support personal development. Build strong client partnerships, ensuring regular and effective communication. Build and manage pipelines, ensuring consistent client contact and retention. Take ownership of team KPIs and targets. Monitor and enforce compliance to company policies and procedures Deal with escalations, finding solutions and resolutions Monitor campaigns to exceed expectations, making continual progress and implementing solutions for improvement where needed. Skills and Experience Has experience managing teams and achieving performance targets. Thrives in a fast-paced, client-focused sales environment. Demonstrates strong communication and interpersonal skills. Shows initiative, motivation, and a positive, solution-driven attitude. Is committed to personal development and progression. Working Hours Monday to Friday (Flexitime around core hours available) 8.30am - 5.30pm Monday to Thursday 8.30am - 3pm Friday Salary and Reward £30,000 basic + OTE (£12-15k OTE year one, £20k - £25k onward - Uncapped) Flexitime. Regular Incentives & Rewards. Subsidised Gym Membership. Free Lunch Friday. Dress Down. Pool Table. JBRP1_UKTJ

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Campaign Manager to join our highly collaborative and agile Marketing team. You will be based both from our offices in Leeds and working remotely as part of our 'flex together' approach. In this fast-paced role you'll work with our wider Marketing team to develop, deliver, manage and measure effective cross-channel integrated marketing campaigns to engage and acquire customers and grow brand awareness in line with business targets, on time and within budget. Day to Day You'll Be: Responsible for the planning and implementation of integrated campaigns across a range of marketing channels to support revenue goals Responsible for driving strategic campaign development as well as managing tactical day-to-day campaign deliverables (using data to plan, test, execute, measure and refine) Coordinating campaign activity with the wider/global marketing team including website updates, social media Producing briefs on messaging, copy and creative where necessary Writing and proofing copy for campaign assets Responsible for ensuring that campaign performance is tracked accurately against targets Responsible for managing stakeholders for allocated campaigns, aligning expectations, providing timely updates, and negotiating plans to ensure departmental priorities and timelines remain coordinated across the organisation. Ensure each campaign has clear metrics to assess performance and ultimately return on investment and continually review and refine campaigns as needed to maximise returns Responsible for post campaign analysis, reporting on findings and making recommendations for key improvements & refinements to campaigns and strategic direction Management & control of allocated budgets for campaign activity and responsibility to ensure funds are used appropriately and effectively to deliver agreed targets & metrics Essential Skills & Experience: 2-5 years experience in similar role Strong multi-channel marketing campaigns skills Copywriting Analytical and metrics focused Good organisation skills and attention to detail Strong enthusiastic communicator Desirable Skills & Experience: Any experience working with a marketing automation platform such as Eloqua or Pardot would win you some brownie points but not essential as training will be provided. Experience of working in an FCA regulated environment. Desirable not essential experience working in a corporate environment. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Marketing

Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to resolve customer problems. Track and document inbound support requests and ensure proper notation of customer problems or issues. Update customer information and ensure accurate entry of contact information. Meet standards of job, such as quality standards, adherence to schedule and average handle time. Skills and abilities required; Provide excellent customer service to ensure high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Relations Advisor Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further. The team is based within the call centre department, but this is NOT a call centre role. The position is predominately administration based, with main duties being centred around emails, researching & collating facts to back up or reject possible complaints. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over email and occasionally by phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. To enable you to complete the above tasks, you'll be trained on their product range and how each stage of the customer journey links up from the sale stage to on-boarding. What we can offer you at this stage: Initially we are able to offer this on an on-going temporary basis, but there has been a high success of temps being offered permanent contracts within the business, so don't let this put you off applying. You'll receive an hourly rate of 13.08 p/hour Weekly pay Paid holiday and enrolment in pension scheme after 12 weeks Central Redhill office location 9.00 - 5.15pm Monday to Friday 1 day a week WFH (after initial training completed) - compulsory office day is a Tuesday. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15348

Assistant Operations Manager Live Bingo & Chat Moderators Nottingham Up to £33,000 per annum depending on experience Join Buzz Bingo and help us deliver unforgettable Live Bingo moments! We re on the look out for an Assistant Operations Manager to help lead our Live Hosts and Chat Stars across our online and retail channels. What You ll Do Support the Operations & Deputy Manager with smooth daily running of Live Bingo Lead and coach Live Hosts & Chat Stars to deliver amazing customer experiences Step in to manage operations when required, including live hosting & chat moderation Use data and KPIs to drive performance and spot opportunities to grow Support recruitment, onboarding, training and development of the team Help deliver promotions, chat games, and social content Ensure safe, fun and consistent delivery of our Live Bingo brand What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We re Looking For Management experience in customer service (hospitality, leisure, retail, entertainment ideal) A natural people leader, confident, supportive and motivational Strong communicator with great organisational skills Comfortable working in a fast-paced, ever-changing environment KPI?focused, analytical and solutions-driven Flexibility to work shifts between 8am 11pm (occasionally up to 1am) Why Join Us? Be part of a fun, supportive and highly creative team Real opportunities to grow and make an impact Help shape the future of Live Bingo at Buzz Bingo If you re passionate about people, entertainment and delivering exceptional customer experiences, we d love to hear from you!

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office) Location: Newry Contract: Fulltime Permanent 40hours Start Date: Monday 16th March 2026 Hours of Work: Mon Fri 09 00 (Irish Bank Holidays not worked) - 3 days per month working onsite Training: Newry, Granite Exchange 3 weeks Salary: £12.21 per hour Teleperformance, is in an exciting partnership with Vodafone Ireland and have a fantastic opportunity for a driven and experienced Client Executive who shares our passion for customer excellence. This is an exciting opportunity to join a fast paced contact centre operation where you will be rewarded for your commitment through personal development and career opportunities. The successful team member will communicate with Vodafone Ireland corporate customers via the telephone, chat or email to help them successfully navigate challenges and issues with their account. The Role: The successful candidate will be responsible for supporting the interface between the client and the business ensuring the profitable delivery of an excellent customer experience. The role will involve the successful candidate building strong working relationships with their chosen Clients and Corporate Account Managers. The role will require you to be the first point of contact for all customers. Furthermore, you will be responsible for providing insights into customers accounts as well as suggesting enhancements that could be made. Occasional customer meetings may take place on the site of the customer. Customers are everything to us. You will be a role model to our people and ensure they leave every customer smiling, knowing that we are here for them if ever they need help. Duties: Ability to operate effectively in a fast paced environment with constantly changing priorities. Customer focused attitude in daily interactions. Daily communication with your customer base via call and email Complete necessary admin within your account base on a daily/weekly/monthly basis. Providing weekly/monthly reporting to your customer base and providing analysis to enhance service. Liaise with other departments within the business to ensure full resolution and ownership for your customers. Work in partnership with our client to deliver the best overall experience for your customer. The Ideal Candidate: Previous Service Management experience is essential. Educated to A-Level standard or equivalent or Experience in working with clients in a Business to Business environment Highly proficient in the use of Microsoft Excel Excellent interpersonal skills with the ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Excellent time management skills A good understanding of call center operations and how to utilize these to deliver client expectations Flexibility to adapt to and manage changing and unexpected situations Strong Negotiation Skills Ability to work under pressure in a target/deadline driven environment, as well as have the ability to manage heavy workloads. An understanding and knowledge of the telecoms market and its competitors or similar, along with an understanding of major competitors. To Work from Home: You need to have router with broadband connection in your home. A minimum Download speed of 10Mbps and Upload speed of 4Mbps Need to have the ability to work from home in a private room Equipment will be supplied while working from home Have the ability to return to the Contact Centre when crisis ends The Benefits: Genuine career progression opportunities through our internal development programmes Performance recognition schemes 28 days holiday inclusive of bank holidays, rising to 30 from year 2 Sports & Social Scheme Free on-site car parking On-site canteen with a great variety of food and & drinks Pure Gym Discounted membership Background Check Requirements: 3 years referencing history JBRP1_UKTJ

Based at Farnham Library, the starting salary for this role is 12.42 per hour working 5 hours per week (Saturdays). We are looking for an enthusiastic and self-motivated Weekend Library Assistant to join our dedicated team. You will be based at Farnham Library, you will also be required to work at Ash Library. Libraries are spaces for social interaction, learning and cultural experiences. Acting as an economic enabler providing support for local communities and businesses. Surrey's libraries offer vital services to all members of their communities. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey Libraries hold a unique place in our communities. They provide universal access through a programme of reading, learning digital, health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful. About the Role There is something for everyone at Surrey's libraries and the same day never happens twice. The library is many different things to many different people. Curious readers come looking for their next adventure. Students meet to revise for their exams. Families gather for Storytime and Rhymetime. Special interest groups share their passions and older people access resources and secure their bus pass. Weekend Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of the library service. They are busy, lively places to work, requiring flexibility, creativity, and initiative. This could mean helping someone with a reading recommendation, thinking up new themes for book displays, planning events or assisting people with information and virtual services. Maintaining, presenting, and processing book stock is also a major part of the role. The role may include leading craft events, Rhymetime and Storytime sessions, and assisting with other activities directed at both children and adults. From time to time there will be a need for lone working or single staffing at this and other libraries in the area. Your Application In order to be considered for shortlisting, your application will clearly evidence the following criteria and align with our behaviours: Proven experience in providing or receiving excellent customer service. Evidence of observing or contributing to a community service that made a positive impact. Creative ideas for attracting more people to our libraries, aligned with the Surrey Way framework. To apply, we request that you submit a CV and you will be asked the following 4 questions. Please highlight your strengths and any transferable skills or experience: What has motivated you to apply for the Surrey Library Service? (150 words) Can you please provide an example when you either provided, or received, excellent customer service? (150 words) Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words) Can you name 3 things you would do to attract more people to our libraries and what skills you have to help with this? (150 words) Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. If shortlisted for interview, you will be sent interview questions in advance and you will be asked to read a short story. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Sandra Hughes by e-mail at . The job advert closes at 23:59 on 03/03/2026 with interviews planned for 21/03/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Would you like a role where you can work from home with flexible hours? Our client is seeking a Telemarketer for their rapidly growing Business Coaching practice serving North, Central and West London. The company is the world's number 1 business coaching firm with over 1000 offices in 83 countries having coached owners of c. 250,000 businesses globally to grow. This role is to join a rapid growth business as a home worker. The Role The role is to support the MD and principal Business Coach by calling SME business owners cold or in response to a letter, email or lumpy mail Key Responsibilities include: Generate one lead per day from follow up or cold calls Profile of person: Exceptional telephony skills Good business acumen Ability to build rapport quickly with SME businesses that you have never spoken to and have not heard of the business Extensive experience and exceptional performance in cold calling are essential Achieves results by listening, asking great questions, not by sales pressure A good network of SME business owner contacts A 'can do' attitude, hungry to learn new skills and develop, naturally show initiative & resourcefulness is vital Compensation & Benefits: £15 per hour plus £200 per signed client OTE achieving the KPI's set = £2100 pm (£25,200.00 pa) Location & Hours Your house You choose your hours How to Apply: If you are interested in this position and would like to learn more then our client would love to hear from you! Please attach an up to date copy of your CV to the link provided and they will be in direct contact. Good luck!

About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Support the Store Manager t click apply for full job details

You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function - it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and com click apply for full job details

About The Role DIVISION: Phs Direct LOCATION: Tamworth REPORTING TO: Telesales Team Manager Role overview: The Retention Account Manager is responsible for maintaining, protecting, and growing revenue within an established portfolio of accounts once passed over from the Development Account Manager click apply for full job details

Job Title: Customer Care Coordinator Location: Lancaster, LA1 What Is the Role? Be the voice of support. Make every customer interaction count. We're on the lookout for customer-focused, solution-driven professionals to join our growing team and help us deliver an outstanding aftercare experience click apply for full job details

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service and/or administration experience? We have multiple job opportunities available being recruited for ASAP! Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Salary - 30,609 Benefits include: Enhanced pension (up to 15% employer contribution) Annual salary review Discretionary bonus paid twice annually Salary sacrifice car scheme Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview: Support the order process and ensure high levels of customer service are received Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process Process all deliveries for all orders placed online Reply to emails in a timely and professional manner Provide a high level of support to customers throughout the process Handling customer queries and problems as they arise Working well as part of a team Contact customers if there is an issue with their delivery Candidate requirements: Previous experience within customer service Relationship building skills Previous administration experience Strong team player Good communication skills on all levels Able to commute to the Watford office - hybrid working is available after training Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

In a Nutshell We have an exciting for a Customer Service Coordinator to join our team within Vistry Bristol, at our Clifton office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details