1655 Call Centre / CustomerService jobs

We have an exciting opportunity for an MEP Services Manager to join our project team delivering HMP Glasgow, a flagship construction project in Scotland Location : Glasgow, Onsite Hours : Full Time, Permanent We are unable to offer certificates of sponsorship to any candidates in this role click apply for full job details

We're looking for an experienced Service Transition Manager to lead the successful introduction of new and changed IT services into operational support. You'll ensure every stage of the service lifecycle is considered-from project approval through to deployment and early-life support. Key Responsibilities Own and manage end-to-end service transition for multiple projects click apply for full job details

Job Description: Customer Service Executive Temp to Perm Location: Biggleswade Hours: Monday to Friday, 9:00am 6:00pm Pay: £12.50 per hour £27,625 PA Equivalent Contract: Temporary to Permanent We re currently recruiting, on behalf of our client (a well-established logistics company based in Biggleswade) , for a confident and ambitious Customer Service Executive to join their growing team. This is a fantastic opportunity for someone looking to build a long-term career within logistics and transport. Full training will be provided in transport planning and coordination. Key Responsibilities Acting as a key point of contact between customers and drivers Providing excellent customer service via phone and email Assisting with route planning and scheduling (training provided) Updating systems and maintaining accurate delivery records Working closely with the wider operations team to ensure smooth daily logistics About You Confident communicator with a professional telephone manner Able to stay calm and organised in a fast-paced environment Eager to learn and grow within a dynamic transport team Previous customer service experience is essential (logistics experience beneficial but not required) What s in it for you Competitive hourly rate of £12.50 Opportunity to go permanent with a reputable logistics company Supportive team environment with full training provided We look forward to receiving your application for this exciting opportunity. Thank you for your interest in working with Recruitment Index. Since 2020 Recruitment Index have been working with fantastic talent across the Hertfordshire, Bedfordshire and London area. Due to the high volume of applications, it is not always possible to get back to each applicant with individual feedback. However, your application will be reviewed within the next 3-5 working days. Unfortunately, if you do not hear from us you will have been unsuccessful on this occasion however, we will keep you informed of any changes. This advertisement has been posted by Recruitment Index who are acting as an employment agency on behalf of our client.

Position: Maintenance Coordinator Location: Wrotham Salary: 28,500 per annum Hours: Monday to Friday, 8 AM - 5 PM Office Based position Are you ready to take the next step in your career with a dynamic and friendly organisation? We're excited to announce an opening for a Maintenance Coordinator based in Wrotham. This is a fantastic opportunity to become part of a well-established team dedicated to delivering exceptional service within the planned maintenance department. Benefits The benefits package includes: 25 days of holiday plus bank holidays (with additional days accrued at 3, 5, 10, and 15 years of service, totalling up to 30 days!) Free parking for your convenience A lovely office space to work in Team events including a Summer BBQ and Christmas party Charity events throughout the year Private healthcare coverage Your Role: As the first point of contact for all queries and service requests, you will play a vital role in ensuring our customers receive top-notch service. Your responsibilities will include: Scheduling planned maintenance work for customers Managing engineers and subcontractors effectively Providing accurate quotations to meet customer needs Inputting and maintaining all necessary documentation in the system (method statements, risk assessments, job sheets) What We're Looking For: We are looking for a driven, enthusiastic, and positive individual with a passion for customer service. The ideal candidate will possess: Excellent customer service skills, both over the phone and in written communication Experience in facilities management is advantageous but not essential Strong IT skills and the ability to quickly adapt to new systems The office is very difficult to reach via public transport so a driver would be preferred Ready to Make an Impact? If you're excited about the possibility of joining a vibrant team and making a meaningful contribution, we would love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Temporary Inbound Call Agent Immediate Start Location: Nottingham Hours: Monday Friday, 9:00am 5:00pm Pay: £12.21 per hour We are looking for professional, customer-focused Inbound Call Agents to join our team immediately on a temporary basis. Full training will be provided. Key Responsibilities: Handle a variety of inbound telephone calls for Answer4u clients Provide a professional, friendly, and efficient service Take accurate messages, including caller details and relevant information, and pass them to the appropriate teams Deliver excellent customer service in every interaction Candidate Requirements: Passionate about customer service, reliable and punctual Excellent telephone manner, written and verbal communication skills Ability to multi-task, work to deadlines and thrive under pressure Good keyboard skills and attention to detail Team player who can also work independently If you re available immediately and can commit to the hours above, we d love to hear from you! EMA25

Position: Service Manager - Children's Homes Location: Stockport Salary: >£42500 Role: Permanent Mayfield Recruitment are currently looking for an Experienced Service Manager in the Stockport area on a permanent basis. The position for the Experienced Service Manager will see you leading 3 OFSTED regulated homes in the SK postcode click apply for full job details

Head of Service Delivery - Project Delivery - Head of Project Delivery An established UK infrastructure services provider is seeking an experienced and commercially astute Head of Service Delivery to lead the end-to-end operational delivery of its gas, water and power services across the UK. The postholder will provide clear ownership across mobilisation, execution and close-out of day service click apply for full job details

Service Charge Manager London Bridge £56000 Would you like to join us as a Service Charge Manager? As a Service Charge Manager, you will lead, develop, and manage a team of service charge professionals, driving sector-leading performance whilst ensuring compliance with all legislative and regulatory requirements click apply for full job details

Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people click apply for full job details

Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service click apply for full job details

Lead Building Services Manager - Tier 1 Main Contractor Location: Central London Salary: Competitive + Excellent Benefits Package We are working in partnership with a leading Tier 1 Main Contractor on the search for a Lead Building Services Manager for a landmark project based in Central London click apply for full job details

We are looking for an experienced Aftersale & Warranty Engineer to join great team in an established family-owned business in Leeds (LS11). Our client is a leading manufacturer and supplier of electrical power distribution equipment and pioneers of super low loss amorphous transformer technology. The Role: The Aftersales & Warranty Engineer is responsible for providing a single, professional point o click apply for full job details

Nursery and Crèche Services Manager - £45,000 per annum - London W10 5XL Contract Type: Permanent Hours: Full Time, 35 hours per week Lead a Team, Shape a Service, and Boost Your Career Imagine leading a passionate team, managing resources that directly impact local families, and having your work recognized in the community click apply for full job details

Fantastic new opportunity for a Client Manager to join a growing remote firm. This role will give you the opportunity to build a great career, working with a variety of clients and progressing within the firm. Suitable candidates MUST have full right to work in the UK and be based in the UK. As a Client Manager, you will be responsible for: Preparation of year-end accounts click apply for full job details

In a Nutshell We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details

Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details

About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business whi click apply for full job details

Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details

Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details

Customer Service Support Administrator A fantastic opportunity for a customer-focused Customer Service Support Administrator to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment. If youve also worked in the following roles, wed also like to hear from you: Loan Support Officer, Loan Administrator, Fin click apply for full job details

RECfinancial is supporting a well established in their search for a Transactional Finance Manager on an interim basis, our client is a highly respected organisation with an outstanding reputation for staff retention, culture, and whilst a big business it still has that family feel to it. Due to the company's location it is commutable from all areas of Leicestershire, including Coalville, Hinckley, click apply for full job details

System Coordinator Impact Food Group Purpose of the Role The purpose of this role within the Central Admin Team is to ensure the smooth set up, operation, accuracy, and efficiency of IFG s administrative and system processes across all primary schools. Working collaboratively, the team provides comprehensive support to schools, parents, and operational teams through effective management of various systems (currently Forbrains, Kanpla, Fourth and Pebble) and related platforms. Together, the roles within the team are responsible for maintaining data integrity, supporting the mobilisation of new schools, coordinating menu and calendar updates, managing parent and school communications, and producing essential operational and financial reports. Role Responsibilities: System Administration: Build and maintenance of primary school ordering platforms Onboarding and training of new clients to ordering platforms Distribute parent and staff accounts/invitation links across all ordering platforms Menu updates and verification to ensure parents see correct meal options Managing term dates, closed days and calendar updates Verify and cross-check menu choices to system build Prepare and amend trip and theme-day menus, including mass or manual deletion of meals Create and maintain menu cycles in accordance with operational schedules Menu & Calendar Management Create usable menu templates for meal ordering platforms Receive, check and interrogate submitted menus from Food Team before platform menu building begins Create menu layouts, ensuring accuracy across all ordering platforms before publishing Prepare annual academic calendars with all relevant term dates in a timely manner to facilitate system updates Collaborations & Meetings: Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service Collaborate across departments to identify and resolve recurring system issues Support new school onboarding and integration activities Train new team members ensuring consistent knowledge of system processes and protocols Skills & Experience Strong communication and interpersonal skills Outstanding customer service skills Excellent organisational and multitasking abilities High attention to detail with a proactive approach to problem solving Competent in Microsoft Office and database systems If you re a collaborative, solution-focused administrator who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.

Role: Part Time Outbound Call Agent Location: Burgess Hill, West Sussex Hours: 12 hours per week (to be covered over 3-4 days) Pay: 12.21 per hour An excellent opportunity has arisen for a Part Time Outbound Call Agent to join one of our longstanding clients, an established and growing automotive business, in Burgess Hill. This is a permanent, part-time position ideal for someone who enjoys customer interaction and delivering a high standard of service while working in a structured, target-driven environment. Benefits: Permanent part-time position Supportive team environment Auto-enrolment pension scheme (after qualifying period) The Requirements: Experience using CRM systems within the automotive industry - essential Strong IT skills and confidence navigating systems - essential Excellent listening and communication skills High attention to detail and accuracy Ability to follow structured processes and call quality standards Previous customer service or call handling experience - desirable The Role: Make outbound calls to customers Book service and MOT appointments efficiently and accurately Deliver a high-quality customer experience in line with call quality standards (minimum 90%) Update and maintain accurate customer records on internal CRM systems Work within company processes to ensure consistency and compliance If you're keen to join an exceptional team who can offer stability, structure and a supportive working environment, then please apply to this Part Time Outbound Call Agent role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm.

French Speaking Telesales Executive Temp to Perm Macclesfield Pay 23,990 + monthly bonus Monday - Friday full time I am currently recruiting for a fantastic business in Macclesfield who are looking for Telesales Executives to join their team! No experience is required, just a personable individual who is keen to learn and be successful. About the Role Do you thrive in a fast-paced environment and enjoy engaging with people over the phone? I am looking for energetic and pro-activate individuals who are keen to start a career within a sales environment. You will be liaising with businesses, following up on leads and discussing the services on offer. Full training will be provided so you will have all the tools and resources required to be successful! What will your day to day look like? Making outbound calls to business Building rapport with business and decision makers Discussing various services on offer Booking appointments for the Business Development team Generating leads from various source such as LinkedIn Ensuring all activity is logged on the internal system Logging activity and managing follow-ups within the CRM system What do you need? Ability to build rapport with people easily Willingness to learn and develop Outstanding communication skills Self driven and able to work to targets Confident working in a fast paced phone-based environment Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Accountancy Practice Specialists Taylor Rose Recruitment have just been instructed on a fantastic Business Advisory Senior or Manager opportunity on behalf of our client in Oxford. The role will involve working with an impressive client portfolio including SMEs, OMBs & Business Owners, providing accounts, tax and client advisory services. Perfect for an ACA/ ACCA qualified individual working in gene

Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone s life? Are you skilled in complaint handling and provide excellent customer service? We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given and we d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. If this sounds like something you re interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £34,099. Contract: Permanent Closing Date: 10:00am, 02 March 2026 Interviews: Week commencing 13th April Benefits include: Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays Contribution to Gym membership (on completion of probation) Attractive defined benefit pension scheme Enhanced maternity and paternity pay About the Organisation Join an organisation with a vision where students are always treated fairly and the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: Determine whether complaints are eligible for review and communicate decisions to students; Request and obtain documentation and information from higher education providers, students and student representatives; Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints; Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes; Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: Excellent written and oral/ telephone/video call communication skills. Excellent interpersonal skills. A customer service focus. High level of accuracy and attention to detail. Ability and willingness to learn new processes and procedures with a positive attitude. Resilience to work in a demanding and high-volume environment. Comfortable with technology and with the ability to adjust to new and changing IT systems and processes. Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Customer Service Coordinator Location: Chandlers Ford, Hampshire. Customer Service Coordinator Monday to Friday 8.30am 5.00pm, 40 hours a week (Fixed Term Maternity Cover from 1st April to 30th September 2026) Salary/Rate: currently £12.27 (£25,521.60 pa) subject to adjustment following any relevant statutory updates/review. Chandlers Ford, Hampshire, SO53 4SE Rewards & Benefits: Company Pension Scheme Free on-site parking Life Assurance Scheme Company Sick Pay Scheme Wellbeing initiatives We are currently looking for a Customer Service Coordinator to join the team within our Hampshire & IOW Wheelchair Service Centre based in our Chandlers Ford Depot in Hampshire. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires. We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Hampshire & IOW Wheelchair Service which is an integrated service delivering clinical needs and a repair service. The Role: Manage incoming calls and emails, answering any queries in a timely and professional manner. Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers. Monitoring and progressing orders by checking with suppliers. Entering referral information for clinical triage via both telephone and email. General administration that supports daily activities and duties What are we looking for? Strong experience in a similar busy and fast paced office environment Relevant telephone-based customer service experience Good attention to detail and accuracy Previous administration and diary management experience Professional and confident manner on the telephone and through email Competent IT skills with Microsoft Office programmes and ability to learn new systems. This Customer Service Coordinator role is working in a regulated activity and may be subject to an enhanced DBS disclosure. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we will gladly accept applications from all sections of the community. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Service Leader Location: Southampton Salary: £26,035 - £28,927 Hours: 30hrs (Monday - Friday) Not including weekends (unless on call duty) or bank holidays OurDay Centreis the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry click apply for full job details

Job Tittle: Customer Service Advisor Location: Boldon Colliery Salary/Hourly Rate: 12.37 Job Type: Temporary- Permanent Working hours/days: Monday to Friday 8am-6pm and 1 in 3 Saturdays 9am-5pm HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the professional services companies based in Boldon Colliery as an Customer Service Advisor. The ideal candidate will be customer service focused, able to work as part of a team or individually with good negotiation skills. You will be responsible for handling calls and queries in a polite and professional manner. General Duties of Customer Service Advisor: Handling all incoming enquiries via various customer-driven communication channels. Gain customer buy-in to share contact details using empathetic customer service skills. Provide reassurance naturally during conversations. Focus on booking appointments for to visit the care home Retain ownership of the customer enquiry throughout the entire journey, from initial enquiry to resident admission. Conduct follow-up calls to manage and support customer needs. General Requirements of Customer Service Advisor: Excellent listener and communicator. Previous experience in fast paced office/call centre environment. Strong customer service skills. If you are interested in the Customer Service Advisor based in Boldon Colliery hit the 'apply now!' button for an immediate interview!

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on trust, responsiveness, and empathy, is as essential as quality homes. Our transformation journey is driven by a commitment to design a new operating model that delivers the best possible offer for our customers and supports our organisational evolution. As our Director of Customer Service, you will provide visible, resilient leadership to a large, dispersed team delivering a demanding service. Our contact centre colleagues work remotely and handle challenging situations every day, so your ability to inspire, motivate and support them will be critical. You will lead the contact centre operations, ensuring efficiency, consistency, and excellence in customer engagement, while shaping a proactive and learning-led approach to complaint resolution and prevention. Working closely with the Transformation Programme, you will deliver a new target operating model that simplifies processes, embeds digital tools, and nurtures a high-performing customer-first culture. You will champion the reimagining of customer services in ways that promote visible, meaningful improvements and collaborate with senior leaders across Housing, Property Services, Investment and IT to embed the voice of residents in decision-making. This is both a critical and an exciting time for L&Q. We have recently made significant investment in our customer service and neighbourhood housing teams, strengthening capacity and capability to improve responsiveness and consistency. These enhancements will enable us to reduce waiting times, deliver a more seamless experience for residents, and ensure our services are equipped to meet future demands. This role offers the opportunity to be at the heart of that change, helping shape the next chapter of our transformation journey. We are looking for an experienced leader from social housing or an allied customer-focused, regulated sector, with a proven track record of managing large, remote teams delivering complex services under pressure. You will have the ability to lead transformation programmes involving process redesign, system implementation, and cultural change, alongside strong judgement and collaboration skills to influence across functions and elevate the resident voice. Above all, you will be passionate about building inclusive, empowered teams aligned around delivering exceptional customer service and driving operational excellence. At L&Q, we nurture an empowering and values-driven environment where colleagues feel respected, supported, and inspired to deliver excellence. Diversity and inclusion are actively lived, and all voices are valued. Continuous improvement is celebrated, mistakes are learning opportunities and successes are shared wins. Residents are central to every decision; their feedback informs outcomes. We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria. If you are excited to shape L&Q's contact centre, elevate customer service, and transform complaint handling, please reach out to GatenbySanderson: Rosie Gunn on or Sandra Jones on . Alternatively, click Apply to visit our microsite and apply. Closing date: Midnight, Sunday 15th February 2026 Please note: we reserve the right to close this role early should a high number of applications be received so early applications are encouraged.

12.48 per hour, remote working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries. Start Date: 2rd of March 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 12.48 per hour, overtime: 18.72 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age