FRENCH SELECTION (FS) French speaking Customer Support Location: Cambridge Salary: up to £27,000 per annum Ref: 5510F2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5500F2 The Company: Successful international company expanding operations across the UK and Europe Main Duties: You will be responsible for the smooth system upgra click apply for full job details
Mar 05, 2026
Full time
FRENCH SELECTION (FS) French speaking Customer Support Location: Cambridge Salary: up to £27,000 per annum Ref: 5510F2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5500F2 The Company: Successful international company expanding operations across the UK and Europe Main Duties: You will be responsible for the smooth system upgra click apply for full job details
Our client is a well-established firm of Chartered Accountants and Business Advisors, renowned for providing comprehensive and professional accounting, tax, and business advisory services. The firm is committed to delivering high-quality, tailored solutions to a diverse range of clients, including businesses of all sizes, individuals, and charities click apply for full job details
Mar 05, 2026
Full time
Our client is a well-established firm of Chartered Accountants and Business Advisors, renowned for providing comprehensive and professional accounting, tax, and business advisory services. The firm is committed to delivering high-quality, tailored solutions to a diverse range of clients, including businesses of all sizes, individuals, and charities click apply for full job details
Cedar is partnering with a global consumer-led organisation to appoint a Group Reporting Manager within its central Group Finance function. This is a high impact opportunity designed for a Big 4 / Top 10 Audit or Transaction Services professional looking to transition into a broad, commercially engaged industry role with genuine exposure to senior stakeholders and complex group-level activity click apply for full job details
Mar 05, 2026
Full time
Cedar is partnering with a global consumer-led organisation to appoint a Group Reporting Manager within its central Group Finance function. This is a high impact opportunity designed for a Big 4 / Top 10 Audit or Transaction Services professional looking to transition into a broad, commercially engaged industry role with genuine exposure to senior stakeholders and complex group-level activity click apply for full job details
French-Speaking Customer Service Administrator Location: Staines Hourly Rate: £12.21 - £13.00 per hour Hours: Full-time, Monday to Friday 8:00 AM - 5:00 PM 40 hours per week Our client is seeking a proactive and detail-oriented French-Speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service to customers across Europe. Key Responsibilities: Accurately input, update, and maintain customer information and records. Provide professional and efficient support to European agencies in both French and English. Confidently use Microsoft Office applications, particularly Excel and PowerPoint. Investigate court summons and assist in reducing associated costs. Respond to customer queries promptly and professionally, ensuring high levels of satisfaction. Work independently to achieve daily performance and productivity targets. Consistently meet quality standards and maintain compliance with company procedures. Support the wider team with additional administrative duties as required. Skills and Experience Required: Proficient with Windows 7 and Windows 10 operating systems. Strong sense of responsibility, commitment, and reliability. Fluent in French and English , both written and verbal. Excellent communication and organisational skills. A methodical, accurate, and solution-focused approach to tasks. Click 'Apply Now' to take the next step in your career. INDTTT
Mar 05, 2026
Seasonal
French-Speaking Customer Service Administrator Location: Staines Hourly Rate: £12.21 - £13.00 per hour Hours: Full-time, Monday to Friday 8:00 AM - 5:00 PM 40 hours per week Our client is seeking a proactive and detail-oriented French-Speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service to customers across Europe. Key Responsibilities: Accurately input, update, and maintain customer information and records. Provide professional and efficient support to European agencies in both French and English. Confidently use Microsoft Office applications, particularly Excel and PowerPoint. Investigate court summons and assist in reducing associated costs. Respond to customer queries promptly and professionally, ensuring high levels of satisfaction. Work independently to achieve daily performance and productivity targets. Consistently meet quality standards and maintain compliance with company procedures. Support the wider team with additional administrative duties as required. Skills and Experience Required: Proficient with Windows 7 and Windows 10 operating systems. Strong sense of responsibility, commitment, and reliability. Fluent in French and English , both written and verbal. Excellent communication and organisational skills. A methodical, accurate, and solution-focused approach to tasks. Click 'Apply Now' to take the next step in your career. INDTTT
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISEs programmes challenge attitudes and facilitate long-lasting behaviour chang click apply for full job details
Mar 05, 2026
Contractor
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISEs programmes challenge attitudes and facilitate long-lasting behaviour chang click apply for full job details
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and click apply for full job details
Mar 05, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and click apply for full job details
Sales and Service Manager Orion is working with a leading innovator in the manufacturing industry dedicated to delivering exceptional products and services. The company prides itself on fostering a collaborative work environment, promoting continuous improvement, and building lasting relationships with their clients click apply for full job details
Mar 05, 2026
Full time
Sales and Service Manager Orion is working with a leading innovator in the manufacturing industry dedicated to delivering exceptional products and services. The company prides itself on fostering a collaborative work environment, promoting continuous improvement, and building lasting relationships with their clients click apply for full job details
Client Asset Oversight CASS Manchester Atrium EMEA are looking for an accomplished Client Asset Oversight Specialist to join the established CASS Team in Manchester. This team is responsible for ensuring conformance with CAS regulations, across 3 entities. 4 days onsite and 1 day remote. Essential: Deep knowledge of CAS regulations and client asset oversight Good knowledge FCA CASS regulations / click apply for full job details
Mar 05, 2026
Full time
Client Asset Oversight CASS Manchester Atrium EMEA are looking for an accomplished Client Asset Oversight Specialist to join the established CASS Team in Manchester. This team is responsible for ensuring conformance with CAS regulations, across 3 entities. 4 days onsite and 1 day remote. Essential: Deep knowledge of CAS regulations and client asset oversight Good knowledge FCA CASS regulations / click apply for full job details
Oakley Recruitment is working in partnership with an expanding organisation based in Bromsgrove. This is an excellent opportunity to join the team as a Team Manager, managing a team of experience IFA Client Services Executives on a full-time permanent basis Culture and Environment Our client fosters a dynamic and professional culture that is both welcoming and empowering click apply for full job details
Mar 05, 2026
Full time
Oakley Recruitment is working in partnership with an expanding organisation based in Bromsgrove. This is an excellent opportunity to join the team as a Team Manager, managing a team of experience IFA Client Services Executives on a full-time permanent basis Culture and Environment Our client fosters a dynamic and professional culture that is both welcoming and empowering click apply for full job details
Sales & Service Manager Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Mana click apply for full job details
Mar 05, 2026
Full time
Sales & Service Manager Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Mana click apply for full job details
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Returns Coordinator to join their well-established team. You will take ownership of debit and returns processes, ensuring smooth resolution of queries while delivering excellent internal and external service. Salary is up to £26,000 depending on experience click apply for full job details
Mar 05, 2026
Full time
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Returns Coordinator to join their well-established team. You will take ownership of debit and returns processes, ensuring smooth resolution of queries while delivering excellent internal and external service. Salary is up to £26,000 depending on experience click apply for full job details
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and click apply for full job details
Mar 05, 2026
Full time
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and click apply for full job details
Kratos Analytical are global leaders in surface analysis instrumentation, our XPS systems are installed in leading Universitys and Corporate research centres around the world working on new materials challenges as diverse as development of new biomaterials, carbon capture to achieve nett zero targets and EV battery development click apply for full job details
Mar 05, 2026
Full time
Kratos Analytical are global leaders in surface analysis instrumentation, our XPS systems are installed in leading Universitys and Corporate research centres around the world working on new materials challenges as diverse as development of new biomaterials, carbon capture to achieve nett zero targets and EV battery development click apply for full job details
The Solution Automotive Limited
Preston, Lancashire
PART TIME Aftersales Retention Executive Prestige Franchised Dealership Preston Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the m click apply for full job details
Mar 05, 2026
Full time
PART TIME Aftersales Retention Executive Prestige Franchised Dealership Preston Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the m click apply for full job details
Extra Care Service Leader Recruited on behalf of P4 Recruitment Are you looking for your next challenge in health and social care? Are you passionate about supporting others and experienced in leading your own team of support workers? Were working with a leading health and social care provider to find an experienced, dedicated, and compassionate Service Leader for an Extra Care service in Manchester click apply for full job details
Mar 05, 2026
Full time
Extra Care Service Leader Recruited on behalf of P4 Recruitment Are you looking for your next challenge in health and social care? Are you passionate about supporting others and experienced in leading your own team of support workers? Were working with a leading health and social care provider to find an experienced, dedicated, and compassionate Service Leader for an Extra Care service in Manchester click apply for full job details
Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team click apply for full job details
Mar 05, 2026
Contractor
Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team click apply for full job details
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Mar 05, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Join the UK's premier parcel & post delivery company Our Claims & Client Services function plays a critical role in ensuring the highest levels of service for our clients and customers. As a Claims & Client Services Manager, you'll take ownership of Claims reporting, client relationship management, and the continual improvement of Claims processes, helping to reduce claims volumes, improve accuracy, and enhance our customer and client experience. What You'll Do As a key subject matter expert within Claims, you will lead on analysis, insight, and client engagement to drive improved performance across the Claims journey. You'll strengthen partnerships with clients, collaborate with internal teams, and support the delivery of operational excellence throughout the Claims function. Key Responsibilities Produce effective reporting and high-level analysis of Claims data, identifying trends, volumes Complete and distribute Claims reporting to relevant internal and external stakeholders. Work closely with the BI Team to enhance existing reporting and develop dashboards that support Claims and Client insight. Monitor and report on Claims spikes, support root cause analysis, and recommend process or resource interventions. Use multiple data sources to understand Client, Business Account and Customer behaviour and recommend improvements to reduce Claims. Act as a Claims SME on key business projects, influencing Claims-related deliverables. Provide MI updates, performance packs and trend reviews to champion the voice of Claims data. Liaise with depots and field teams to identify issues and reduce Claims drivers. Review Claims data accuracy and challenge inconsistencies to improve reporting quality. Onboard new clients by training their CS teams on Claims and communication processes. Attend monthly client updates, support improvement agendas and work through client pain points. Build collaborative partnerships with clients to achieve excellent customer service against agreed SLAs. Support the Senior Claims & Client Service Manager in reducing enquiries and driving continuous improvement on a client-by-client basis. Collaborate with Client Development teams to identify opportunities and manage clients cohesively. Share client feedback with Contact Centre colleagues to enhance customer service delivery. Support the roll-out of new Evri products/services (e.g., app functionality, chatbot automation) into client contact centres. Monitor contact volume and identify opportunities to optimise self-serve tools. Produce targeted MI to support claim reduction across the business, including Loss Prevention and CEO Complaints. Work cross-departmentally to gather insight and reduce Claims volumes. Support Claims Team Managers through process reviews and continuous improvement initiatives. What We're Looking For Excellent IT skills across Microsoft tools and handling data in CSV, Excel and database extracts. Power BI proficiency. A qualification in data/statistical analysis or maths is advantageous. Ability to design and develop CRM reports with low load times. Experience using Databricks/SQL for deeper Claims analysis. Power Query knowledge for large dataset transformation. Strong understanding of Customer Service operations. Broad IT/systems knowledge and experience managing client relationships. Strong problem-solving capability involving stakeholder management. Ability to handle high information volumes and conflicting priorities with great attention to detail. Excellent presentation and interpersonal skills. Highly analytical, comfortable working with large data sets. Ability to produce and interpret data to identify solutions and improvements. Strong communication skills to present complex findings clearly in written and verbal formats. Ability to articulate detailed concepts to support business improvement actions. Aptitude for learning new tools and software. Excellent networking and relationship-building skills. An engaging leader who gains buy-in from clients and colleagues. Strong communicator with a flexible, consultative approach. Interest in emerging technologies and continuous learning. Ability to influence stakeholders at all levels and add value through problem-solving. What We Can Offer You At least 33 days annual leave (including Bank Holidays) Career progression opportunities Flexible, inclusive benefits including shopping vouchers, insurance and healthcare A culture where people are encouraged, supported and valued We Are Evri - Where Everyone Is Welcome We're committed to building an inclusive workplace where every colleague can thrive. We want our teams to reflect the diversity of the communities we serve, and we strive for a culture where everyone feels welcome, valued and supported. We're excited for the future - let's deliver it together. JBRP1_UKTJ
Mar 05, 2026
Full time
Join the UK's premier parcel & post delivery company Our Claims & Client Services function plays a critical role in ensuring the highest levels of service for our clients and customers. As a Claims & Client Services Manager, you'll take ownership of Claims reporting, client relationship management, and the continual improvement of Claims processes, helping to reduce claims volumes, improve accuracy, and enhance our customer and client experience. What You'll Do As a key subject matter expert within Claims, you will lead on analysis, insight, and client engagement to drive improved performance across the Claims journey. You'll strengthen partnerships with clients, collaborate with internal teams, and support the delivery of operational excellence throughout the Claims function. Key Responsibilities Produce effective reporting and high-level analysis of Claims data, identifying trends, volumes Complete and distribute Claims reporting to relevant internal and external stakeholders. Work closely with the BI Team to enhance existing reporting and develop dashboards that support Claims and Client insight. Monitor and report on Claims spikes, support root cause analysis, and recommend process or resource interventions. Use multiple data sources to understand Client, Business Account and Customer behaviour and recommend improvements to reduce Claims. Act as a Claims SME on key business projects, influencing Claims-related deliverables. Provide MI updates, performance packs and trend reviews to champion the voice of Claims data. Liaise with depots and field teams to identify issues and reduce Claims drivers. Review Claims data accuracy and challenge inconsistencies to improve reporting quality. Onboard new clients by training their CS teams on Claims and communication processes. Attend monthly client updates, support improvement agendas and work through client pain points. Build collaborative partnerships with clients to achieve excellent customer service against agreed SLAs. Support the Senior Claims & Client Service Manager in reducing enquiries and driving continuous improvement on a client-by-client basis. Collaborate with Client Development teams to identify opportunities and manage clients cohesively. Share client feedback with Contact Centre colleagues to enhance customer service delivery. Support the roll-out of new Evri products/services (e.g., app functionality, chatbot automation) into client contact centres. Monitor contact volume and identify opportunities to optimise self-serve tools. Produce targeted MI to support claim reduction across the business, including Loss Prevention and CEO Complaints. Work cross-departmentally to gather insight and reduce Claims volumes. Support Claims Team Managers through process reviews and continuous improvement initiatives. What We're Looking For Excellent IT skills across Microsoft tools and handling data in CSV, Excel and database extracts. Power BI proficiency. A qualification in data/statistical analysis or maths is advantageous. Ability to design and develop CRM reports with low load times. Experience using Databricks/SQL for deeper Claims analysis. Power Query knowledge for large dataset transformation. Strong understanding of Customer Service operations. Broad IT/systems knowledge and experience managing client relationships. Strong problem-solving capability involving stakeholder management. Ability to handle high information volumes and conflicting priorities with great attention to detail. Excellent presentation and interpersonal skills. Highly analytical, comfortable working with large data sets. Ability to produce and interpret data to identify solutions and improvements. Strong communication skills to present complex findings clearly in written and verbal formats. Ability to articulate detailed concepts to support business improvement actions. Aptitude for learning new tools and software. Excellent networking and relationship-building skills. An engaging leader who gains buy-in from clients and colleagues. Strong communicator with a flexible, consultative approach. Interest in emerging technologies and continuous learning. Ability to influence stakeholders at all levels and add value through problem-solving. What We Can Offer You At least 33 days annual leave (including Bank Holidays) Career progression opportunities Flexible, inclusive benefits including shopping vouchers, insurance and healthcare A culture where people are encouraged, supported and valued We Are Evri - Where Everyone Is Welcome We're committed to building an inclusive workplace where every colleague can thrive. We want our teams to reflect the diversity of the communities we serve, and we strive for a culture where everyone feels welcome, valued and supported. We're excited for the future - let's deliver it together. JBRP1_UKTJ
CCP has been asked by an established and unique betting brand to assist them with the appointment of a Compliance Administrator (Safer Gambling) to join their dynamic team on a full-time basis. This is an exciting brand on an ambitious journey, and this new role demonstrates that innovative ideas are fully embraced. Are you a customer centric individual who enjoys interacting with others while of click apply for full job details
Mar 05, 2026
Full time
CCP has been asked by an established and unique betting brand to assist them with the appointment of a Compliance Administrator (Safer Gambling) to join their dynamic team on a full-time basis. This is an exciting brand on an ambitious journey, and this new role demonstrates that innovative ideas are fully embraced. Are you a customer centric individual who enjoys interacting with others while of click apply for full job details
Remote Customer Service Associate Contract From £14.50 to £16.50 per hour PLEASE DO NOT CALL HIRING PEOPLE - WE DO NOT DEAL WITH THE RECRUITMENT - YOU NEED TO APPLY USING THE LINK PROVIDED Remote Customer Service Associate FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE Are you looking for a remote job in Customer Service? We work with some of the UK s largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. This is a totally free ( government funded) programme but some eligibility conditions will apply. Programme Topics include: What is Remote & Hybrid Working? How To Set Up Your Home Office How To Stay Motivated Maintaining a Positive Mindset CV Workshop Application Support Customer Service & Business Admin Skills Equality & Diversity at Work Limited places are available so apply online now! Customer Service Associate Job Overview: In a remote customer service job, you ll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring ! Responsibilities Include: Professionally process outbound sales and/or customer service calls Respond to customer questions. Resolve customer issues. Record and verify accurate information on all calls. Maintain consistent, reliable attendance standards. If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you. Apply online today!
Mar 05, 2026
Seasonal
Remote Customer Service Associate Contract From £14.50 to £16.50 per hour PLEASE DO NOT CALL HIRING PEOPLE - WE DO NOT DEAL WITH THE RECRUITMENT - YOU NEED TO APPLY USING THE LINK PROVIDED Remote Customer Service Associate FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE Are you looking for a remote job in Customer Service? We work with some of the UK s largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. This is a totally free ( government funded) programme but some eligibility conditions will apply. Programme Topics include: What is Remote & Hybrid Working? How To Set Up Your Home Office How To Stay Motivated Maintaining a Positive Mindset CV Workshop Application Support Customer Service & Business Admin Skills Equality & Diversity at Work Limited places are available so apply online now! Customer Service Associate Job Overview: In a remote customer service job, you ll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring ! Responsibilities Include: Professionally process outbound sales and/or customer service calls Respond to customer questions. Resolve customer issues. Record and verify accurate information on all calls. Maintain consistent, reliable attendance standards. If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you. Apply online today!
Overview There are millions of e-commerce businesses around the world, and the industry is growing each year, yet achieving profitability has never been harder. Costs are rising, it's trickier to acquire customers, and it's critical to run with lean teams. As a result, the vast majority of brands guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6-10% of potential profit on the table. Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We're taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size. We have excellent traction: we're working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar. We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date. About the job The Role We are seeking a highly motivated Customer Success Manager to join our team. You will help e-commerce customers get the most out of the Intelligems platform. Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Key Responsibilities Conduct one-on-one meetings with Customers to understand goals and develop strategies Schedule trainings to empower and educate Customers Conduct data analysis to develop insights Educate Customers on new features Optimize processes to scale success efficiently Define and track core customer success metrics (e.g., retention) Collect feedback from Customers to inform the product roadmap Contribute to Sales and Customer Support processes as needed Qualifications Proven track record in a customer-facing role (Customer Success, consulting, agency, or sales) Excellent communication and problem-solving skills Strong desire to help others and think on your feet Comfortable working "in the weeds" to solve problems and building processes for repeatable solutions Ability to multitask, prioritize, and manage time effectively Experience in e-commerce, SaaS, or analytics-oriented companies is a plus Familiarity with data analysis tools (Tableau, Looker, SQL, or similar) is a plus Benefits Health Insurance Vision Insurance 401(k) Matching Paid Time Off (PTO) Paid Holidays Remote Work Professional Development Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required. All Intelligems interviews are transcribed by an AI notetaker.
Mar 05, 2026
Full time
Overview There are millions of e-commerce businesses around the world, and the industry is growing each year, yet achieving profitability has never been harder. Costs are rising, it's trickier to acquire customers, and it's critical to run with lean teams. As a result, the vast majority of brands guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6-10% of potential profit on the table. Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We're taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size. We have excellent traction: we're working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar. We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date. About the job The Role We are seeking a highly motivated Customer Success Manager to join our team. You will help e-commerce customers get the most out of the Intelligems platform. Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Key Responsibilities Conduct one-on-one meetings with Customers to understand goals and develop strategies Schedule trainings to empower and educate Customers Conduct data analysis to develop insights Educate Customers on new features Optimize processes to scale success efficiently Define and track core customer success metrics (e.g., retention) Collect feedback from Customers to inform the product roadmap Contribute to Sales and Customer Support processes as needed Qualifications Proven track record in a customer-facing role (Customer Success, consulting, agency, or sales) Excellent communication and problem-solving skills Strong desire to help others and think on your feet Comfortable working "in the weeds" to solve problems and building processes for repeatable solutions Ability to multitask, prioritize, and manage time effectively Experience in e-commerce, SaaS, or analytics-oriented companies is a plus Familiarity with data analysis tools (Tableau, Looker, SQL, or similar) is a plus Benefits Health Insurance Vision Insurance 401(k) Matching Paid Time Off (PTO) Paid Holidays Remote Work Professional Development Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required. All Intelligems interviews are transcribed by an AI notetaker.
The Role We are looking for an experienced Vehicle Service Advisor to be the link between our customers and workshop team. Youll organise vehicle bookings, keep customers informed, and make sure repairs and servicing run smoothly from start to finish. This role suits someone who enjoys customer interaction but understands how a busy workshop operates. What Youll Be Doing Welcoming customers and discussing vehicle issues Booking vehicles into the workshop system Preparing service and repair estimates Communicating with technicians about work required Updating customers on progress and costs Ordering parts when needed Managing invoices, payments, and paperwork Supporting warranty claims and service plans Maintaining accurate customer records Delivering excellent customer service at all times What Were Looking For Experience as a Service Advisor, Automotive Receptionist, or similar role Good understanding of vehicle servicing and repairs Strong customer service and communication skills Organised and able to handle multiple jobs Comfortable using workshop or DMS computer systems Full UK driving licence preferred Bonus Skills (Not Essential) Multi-brand vehicle experience Warranty administration knowledge Sales or upselling experience Full system training provided. JBRP1_UKTJ
Mar 05, 2026
Full time
The Role We are looking for an experienced Vehicle Service Advisor to be the link between our customers and workshop team. Youll organise vehicle bookings, keep customers informed, and make sure repairs and servicing run smoothly from start to finish. This role suits someone who enjoys customer interaction but understands how a busy workshop operates. What Youll Be Doing Welcoming customers and discussing vehicle issues Booking vehicles into the workshop system Preparing service and repair estimates Communicating with technicians about work required Updating customers on progress and costs Ordering parts when needed Managing invoices, payments, and paperwork Supporting warranty claims and service plans Maintaining accurate customer records Delivering excellent customer service at all times What Were Looking For Experience as a Service Advisor, Automotive Receptionist, or similar role Good understanding of vehicle servicing and repairs Strong customer service and communication skills Organised and able to handle multiple jobs Comfortable using workshop or DMS computer systems Full UK driving licence preferred Bonus Skills (Not Essential) Multi-brand vehicle experience Warranty administration knowledge Sales or upselling experience Full system training provided. JBRP1_UKTJ
Sales & Service Manager Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Mana click apply for full job details
Mar 05, 2026
Full time
Sales & Service Manager Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Mana click apply for full job details
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We are seeking an Assistant Building Surveyor to support the delivery and oversight of retail shell specifications and landlord shell works across our expanding store portfolio. This role involves the drafting and producing of technical shell specifications, input in technical advice and review of shell drawings, monitoring compliance with technical standards, and liaising with landlords and project teams to ensure shell handovers meet brand and operational requirements. You'll gain valuable experience in retail development, construction interface, and technical due diligence, with support towards professional chartership. Key Responsibilities In collaboration with our Acquisition and Architecture team, liaise directly with Landlords to arrange visits to new potential sites and identify suitability, modifications and risks which will be encountered in the construction and delivery phase of the project. Technical input in the preparation of project feasibilities. Advise on areas such as repair condition, structural condition and planning risks. Identify when and where specialist consultant input would be required regarding factors such as asbestos, methane, listed building conditions, Party Wall, RAAC, The Building Safety Act etc. Own the process of obtaining relevant and necessary technical details, specifications and information necessary to aid the preparation of store Capex. Alongside and in collaboration with Commercial Construction, input, guide and assist in the preparation of documents for Capex, Final Approval Form and the Agreement to Lease. Negotiate directly with Landlords surveyors to obtain best value and construction detail to achieve or exceed the standards proposed in the Heads of Terms. Liaise directly with internal and external Lawyers in the review of AFL's and Lease agreements for new stores, expansions, downsizes and ad-hoc projects where Landlord interfaces are required, advising where needed on technical elements. Monitor the Landlords works on site to ensure compliance with the Shell Specification and Lease Agreement, ensuring progress is monitored in a formal manner by issuing weekly progress reports. Ensure relevant documents are provided by the Landlord at Practical Completion. Coordinate and act as primary contact for both internal and external technical teams in the obtaining of Landlords approvals for shop fit proposals and provide licence documents as required. Represent TJX in formal access meetings with the Landlord on access and handover of the unit to TJX Construction team. Ensure landlords defects are highlighted, recorded and rectified in a timely manner with close monitoring and reporting. Act as primary contact for the TJX Construction team for any interface with Landlord should issues arise during fit out. Liaise with internal TJX Utilities and Energy teams in arranging installation of utility supply meters or Change of Tenancy agreements. Key Skills, Knowledge & Experience Negotiation and interpersonal skills to effectively interact with stakeholders and resolve issues with proficiently. Ability to foresee risk and plan projects in a proactive and professional manner. Fluency in the English language with the ability to draft reports and communications effectively, efficiently and proactively. HNC/HND and/or Degree level qualification relevant within the Construction industry e.g. Building Surveying, Construction, Project or Programme Management, Engineering or Built Environment. 1-2 years of post graduate experience preferred. Flexible, agile & able to prioritise. Excellent communication, negotiation & influencing skills. Able to collaborate in an inclusive culture. Confident networker & diplomatic communicator with an ability to build lasting relationships across geographies & functions. Able to work under own initiative & time critical conditions. Agile and adaptable, able to manage competing priorities in a fast-paced environment. Extensive travel within the UK and ROI will be required, along with willingness to travel to our European markets should workload require. Full driving licence required. You must have the legal right to work in the country you are applying to. Closing date for all applications 11th March 2026. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 05, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We are seeking an Assistant Building Surveyor to support the delivery and oversight of retail shell specifications and landlord shell works across our expanding store portfolio. This role involves the drafting and producing of technical shell specifications, input in technical advice and review of shell drawings, monitoring compliance with technical standards, and liaising with landlords and project teams to ensure shell handovers meet brand and operational requirements. You'll gain valuable experience in retail development, construction interface, and technical due diligence, with support towards professional chartership. Key Responsibilities In collaboration with our Acquisition and Architecture team, liaise directly with Landlords to arrange visits to new potential sites and identify suitability, modifications and risks which will be encountered in the construction and delivery phase of the project. Technical input in the preparation of project feasibilities. Advise on areas such as repair condition, structural condition and planning risks. Identify when and where specialist consultant input would be required regarding factors such as asbestos, methane, listed building conditions, Party Wall, RAAC, The Building Safety Act etc. Own the process of obtaining relevant and necessary technical details, specifications and information necessary to aid the preparation of store Capex. Alongside and in collaboration with Commercial Construction, input, guide and assist in the preparation of documents for Capex, Final Approval Form and the Agreement to Lease. Negotiate directly with Landlords surveyors to obtain best value and construction detail to achieve or exceed the standards proposed in the Heads of Terms. Liaise directly with internal and external Lawyers in the review of AFL's and Lease agreements for new stores, expansions, downsizes and ad-hoc projects where Landlord interfaces are required, advising where needed on technical elements. Monitor the Landlords works on site to ensure compliance with the Shell Specification and Lease Agreement, ensuring progress is monitored in a formal manner by issuing weekly progress reports. Ensure relevant documents are provided by the Landlord at Practical Completion. Coordinate and act as primary contact for both internal and external technical teams in the obtaining of Landlords approvals for shop fit proposals and provide licence documents as required. Represent TJX in formal access meetings with the Landlord on access and handover of the unit to TJX Construction team. Ensure landlords defects are highlighted, recorded and rectified in a timely manner with close monitoring and reporting. Act as primary contact for the TJX Construction team for any interface with Landlord should issues arise during fit out. Liaise with internal TJX Utilities and Energy teams in arranging installation of utility supply meters or Change of Tenancy agreements. Key Skills, Knowledge & Experience Negotiation and interpersonal skills to effectively interact with stakeholders and resolve issues with proficiently. Ability to foresee risk and plan projects in a proactive and professional manner. Fluency in the English language with the ability to draft reports and communications effectively, efficiently and proactively. HNC/HND and/or Degree level qualification relevant within the Construction industry e.g. Building Surveying, Construction, Project or Programme Management, Engineering or Built Environment. 1-2 years of post graduate experience preferred. Flexible, agile & able to prioritise. Excellent communication, negotiation & influencing skills. Able to collaborate in an inclusive culture. Confident networker & diplomatic communicator with an ability to build lasting relationships across geographies & functions. Able to work under own initiative & time critical conditions. Agile and adaptable, able to manage competing priorities in a fast-paced environment. Extensive travel within the UK and ROI will be required, along with willingness to travel to our European markets should workload require. Full driving licence required. You must have the legal right to work in the country you are applying to. Closing date for all applications 11th March 2026. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Join ERIKS UK&I a Rubix Company Insite Division Powering Industry from the Inside Out At ERIKS UK&I a Rubix Company, our Insite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, an click apply for full job details
Mar 05, 2026
Full time
Join ERIKS UK&I a Rubix Company Insite Division Powering Industry from the Inside Out At ERIKS UK&I a Rubix Company, our Insite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, an click apply for full job details
Customer Development & Relations Manager Hybrid/Remote National Travel Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities, and driving meaningful commercial growth? Salary - 50,000 - 55,000 DOE Employee Benefits & Package Pri click apply for full job details
Mar 05, 2026
Full time
Customer Development & Relations Manager Hybrid/Remote National Travel Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities, and driving meaningful commercial growth? Salary - 50,000 - 55,000 DOE Employee Benefits & Package Pri click apply for full job details
We're currently hiring Customer Service Advisors for our central team based in East Leake, near Loughborough. We want our customers to be as valued and appreciated as our colleagues are (we're a Top Global Employer don't you know) so we're looking for people who can bring their personality and experience to the role and be a great ambassador for our business. As the Customer Service Advisor, you are the heartbeat of our business and unite us with our customers, you bring our products to life and create solutions by putting yourself in the customers shoes and investing time to know their business. SGIS are part of Saint-Gobain UK & Ireland and create high performance drylining and insulation solutions that take care of people and the planet We can offer a flexible hybrid working model on successful completion of training. We are an accessible office and have some fantastic facilities including a subsidised restaurant, free car-parking, excellent public service links, a faith room, and a whole host of benefits including access to private healthcare, and wellbeing services amongst others. What we're looking for: We are looking for people people who are happy to go the extra mile for our customers. Experience is great, but its not everything - if you have the right attitudes and values we can always teach you the know-how. We're looking for: Great communication and effective listening The initiative to think of creative solutions You'll be able to use systems and technology and be able to pick up new software Good attention to detail Able to prioritise tasks and get to the most important bits first Identify the changing needs of the business and our customers What you'll be doing: You will be speaking to our customers via phone and email to assess their needs, giving guidance to assure they get the right product for their project when they need it. You will be using our systems to process orders, check details, update deliveries and weights, and other variables that could affect the service, keeping the customer informed along the way. As you get to grips with the role you will be able to specialise in other areas such as bespoke, exports or account management where you will further develop your knowledge. We'll provide learning and development along the way to set you up for success and help you to be the best you can be. Reply to customer enquiries, process orders and contact customers across multiple businesses using a variety of communication methods. Check the accuracy of orders to minimise the number of credits and customer issues/complaints. Contribute to a continuous improvement culture, identifying opportunities and generating ideas to improve our service. Gather customer insight through the strong relationships you build Are SGIS and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working as we know everyone's circumstances are different. Our standard working hours are 08:00 - 17:00, Monday to Friday , but we're open to flexible working arrangements - whether that's adjusted hours or job-sharing. Let's talk about what works for you. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We can't wait to start our journey with you!
Mar 05, 2026
Full time
We're currently hiring Customer Service Advisors for our central team based in East Leake, near Loughborough. We want our customers to be as valued and appreciated as our colleagues are (we're a Top Global Employer don't you know) so we're looking for people who can bring their personality and experience to the role and be a great ambassador for our business. As the Customer Service Advisor, you are the heartbeat of our business and unite us with our customers, you bring our products to life and create solutions by putting yourself in the customers shoes and investing time to know their business. SGIS are part of Saint-Gobain UK & Ireland and create high performance drylining and insulation solutions that take care of people and the planet We can offer a flexible hybrid working model on successful completion of training. We are an accessible office and have some fantastic facilities including a subsidised restaurant, free car-parking, excellent public service links, a faith room, and a whole host of benefits including access to private healthcare, and wellbeing services amongst others. What we're looking for: We are looking for people people who are happy to go the extra mile for our customers. Experience is great, but its not everything - if you have the right attitudes and values we can always teach you the know-how. We're looking for: Great communication and effective listening The initiative to think of creative solutions You'll be able to use systems and technology and be able to pick up new software Good attention to detail Able to prioritise tasks and get to the most important bits first Identify the changing needs of the business and our customers What you'll be doing: You will be speaking to our customers via phone and email to assess their needs, giving guidance to assure they get the right product for their project when they need it. You will be using our systems to process orders, check details, update deliveries and weights, and other variables that could affect the service, keeping the customer informed along the way. As you get to grips with the role you will be able to specialise in other areas such as bespoke, exports or account management where you will further develop your knowledge. We'll provide learning and development along the way to set you up for success and help you to be the best you can be. Reply to customer enquiries, process orders and contact customers across multiple businesses using a variety of communication methods. Check the accuracy of orders to minimise the number of credits and customer issues/complaints. Contribute to a continuous improvement culture, identifying opportunities and generating ideas to improve our service. Gather customer insight through the strong relationships you build Are SGIS and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working as we know everyone's circumstances are different. Our standard working hours are 08:00 - 17:00, Monday to Friday , but we're open to flexible working arrangements - whether that's adjusted hours or job-sharing. Let's talk about what works for you. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We can't wait to start our journey with you!
As the Customer Service Coordinator, you will oversee and elevate daily interactions with our customers throughout the entire sales cycle-from handling enquiries to managing order entry, resolving invoice queries, and addressing complaints. Glassolutions is part of Saint-Gobain Building Glass UK&I - the largest processor, distributor and repairer of glass and glazing systems in the UK What we're looking for: Experience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is: Strong communication skills to harvest business relationships High levels of initiative to think of creative solutions Digital navigation to switch between systems High attention to detail to get it right first time Able to prioritise tasks and get to the most important bits first A genuine desire to understand and satisfy customers - continuously taking and sharing their perspective with all around. What you will be doing: This role will take ownership of the customer journey, delivering a proactive, high-quality approach to managing enquiries, processing orders, and overseeing after-sales support. Maintain sales volume from existing customers; by offering alternative products to ensure we fulfil orders and keep customers satisfied. Maintain relationships with customers and identify opportunities of the use of our ecommerce platform to management to improve order efficiency. Act as the customer advocate within the business, representing their needs and concerns. Communicate proactively with customers to provide updates regarding service and to resolve issues, ensuring satisfaction Data entry and management of order processing, remakes and order management of cash sales accordingly to company policy. price enquiries, complaints, and any service issues to ensure smooth resolution. Full aftersales support of investigation and processing of credit notes, order tracking, complaints and any service issues to ensure smooth swift resolution. Gain in-depth knowledge of the product range, customer logistics, and technical specifications to meet customer requirements effectively. Understand branch and regional capabilities to set accurate expectations with customers. Use digital tools and internal systems (e.g., CRM, Service cloud ,SharePoint) for managing customer and sales data, and assist with related administrative tasks. Are Glass Solutions and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. Our standard working pattern is 8.30am-5pm Monday to Thursday with a 4pm finish on a Friday - though if you need some flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
Mar 05, 2026
Full time
As the Customer Service Coordinator, you will oversee and elevate daily interactions with our customers throughout the entire sales cycle-from handling enquiries to managing order entry, resolving invoice queries, and addressing complaints. Glassolutions is part of Saint-Gobain Building Glass UK&I - the largest processor, distributor and repairer of glass and glazing systems in the UK What we're looking for: Experience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is: Strong communication skills to harvest business relationships High levels of initiative to think of creative solutions Digital navigation to switch between systems High attention to detail to get it right first time Able to prioritise tasks and get to the most important bits first A genuine desire to understand and satisfy customers - continuously taking and sharing their perspective with all around. What you will be doing: This role will take ownership of the customer journey, delivering a proactive, high-quality approach to managing enquiries, processing orders, and overseeing after-sales support. Maintain sales volume from existing customers; by offering alternative products to ensure we fulfil orders and keep customers satisfied. Maintain relationships with customers and identify opportunities of the use of our ecommerce platform to management to improve order efficiency. Act as the customer advocate within the business, representing their needs and concerns. Communicate proactively with customers to provide updates regarding service and to resolve issues, ensuring satisfaction Data entry and management of order processing, remakes and order management of cash sales accordingly to company policy. price enquiries, complaints, and any service issues to ensure smooth resolution. Full aftersales support of investigation and processing of credit notes, order tracking, complaints and any service issues to ensure smooth swift resolution. Gain in-depth knowledge of the product range, customer logistics, and technical specifications to meet customer requirements effectively. Understand branch and regional capabilities to set accurate expectations with customers. Use digital tools and internal systems (e.g., CRM, Service cloud ,SharePoint) for managing customer and sales data, and assist with related administrative tasks. Are Glass Solutions and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. Our standard working pattern is 8.30am-5pm Monday to Thursday with a 4pm finish on a Friday - though if you need some flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
Enhance your career as a Technical Customer Support / Technical Account Manager in Wadhurst, East Sussex. Join a growing lighting solutions distributor, delivering expert customer service, technical support and account management in a specialist B2B environment. Technical Customer Support Wadhurst, East Sussex Full-time, Monday - Friday (9am-5pm) Permanent position Salary £27,000 - £30,000 per annum
Mar 05, 2026
Full time
Enhance your career as a Technical Customer Support / Technical Account Manager in Wadhurst, East Sussex. Join a growing lighting solutions distributor, delivering expert customer service, technical support and account management in a specialist B2B environment. Technical Customer Support Wadhurst, East Sussex Full-time, Monday - Friday (9am-5pm) Permanent position Salary £27,000 - £30,000 per annum
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
Mar 05, 2026
Full time
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
Customer Service Executive Location: Havant / Emsworth (Office-based with hybrid working embraced) Hours: Monday to Friday, 9:00am 5:00pm (No weekends) Salary: £25,000 per annum, rising to £26,000 after successful probation Plus an outstanding benefits package Dynamite Recruitment is delighted to be partnering with a successful and well-established business in the Portsmouth area, offering an exciting opportunity for a Customer Service Executive to join a friendly, professional, and customer-focused team. This is a fantastic role for someone who enjoys helping people, building relationships, and working in a supportive office environment with excellent long-term benefits. The Role As a Customer Service Executive, you ll be at the heart of the customer journey, delivering outstanding service across phone and email channels while ensuring every interaction is handled with care, accuracy, and professionalism. Your key responsibilities will include: Handling inbound customer enquiries via telephone and email Making outbound calls where required Providing clear, accurate guidance tailored to individual customer needs Processing customer payments accurately and securely Learning and confidently using in-house systems Maintaining clear communication with internal teams Completing administrative tasks to support smooth customer service operations Supporting ad-hoc tasks and contributing positively to the wider team Building and maintaining strong, long-term customer relationships About You You ll be enthusiastic, approachable, and genuinely passionate about delivering excellent customer service. You ll ideally have: Previous experience in a customer-facing role (contact centre, retail, hospitality, office-based customer service, etc.) Strong written and verbal communication skills Confidence using Microsoft Office packages A friendly, empathetic, and professional manner Strong organisational skills and the ability to prioritise tasks A positive team-player attitude with a willingness to learn Salary & Benefits In return, you ll receive a competitive salary and one of the strongest benefits packages in the local market, including: £25,000 salary, rising to £26,000 after probation Contributory pension scheme (2.5% employee / 7.5% employer) from 3 months Private Medical Insurance from 6 months 20 days holiday, increasing annually up to 25 days Statutory Bank Holidays in addition to annual leave Your birthday off (extra day s leave ) Hybrid working embraced No weekend working Free on-site parking Regular social events Death in Service benefit from day one Income Protection (permanent health insurance) Professional qualification study support Discounted travel insurance A unique and inspiring working environment To be considered please submit your Cv to Fran Curtis
Mar 05, 2026
Full time
Customer Service Executive Location: Havant / Emsworth (Office-based with hybrid working embraced) Hours: Monday to Friday, 9:00am 5:00pm (No weekends) Salary: £25,000 per annum, rising to £26,000 after successful probation Plus an outstanding benefits package Dynamite Recruitment is delighted to be partnering with a successful and well-established business in the Portsmouth area, offering an exciting opportunity for a Customer Service Executive to join a friendly, professional, and customer-focused team. This is a fantastic role for someone who enjoys helping people, building relationships, and working in a supportive office environment with excellent long-term benefits. The Role As a Customer Service Executive, you ll be at the heart of the customer journey, delivering outstanding service across phone and email channels while ensuring every interaction is handled with care, accuracy, and professionalism. Your key responsibilities will include: Handling inbound customer enquiries via telephone and email Making outbound calls where required Providing clear, accurate guidance tailored to individual customer needs Processing customer payments accurately and securely Learning and confidently using in-house systems Maintaining clear communication with internal teams Completing administrative tasks to support smooth customer service operations Supporting ad-hoc tasks and contributing positively to the wider team Building and maintaining strong, long-term customer relationships About You You ll be enthusiastic, approachable, and genuinely passionate about delivering excellent customer service. You ll ideally have: Previous experience in a customer-facing role (contact centre, retail, hospitality, office-based customer service, etc.) Strong written and verbal communication skills Confidence using Microsoft Office packages A friendly, empathetic, and professional manner Strong organisational skills and the ability to prioritise tasks A positive team-player attitude with a willingness to learn Salary & Benefits In return, you ll receive a competitive salary and one of the strongest benefits packages in the local market, including: £25,000 salary, rising to £26,000 after probation Contributory pension scheme (2.5% employee / 7.5% employer) from 3 months Private Medical Insurance from 6 months 20 days holiday, increasing annually up to 25 days Statutory Bank Holidays in addition to annual leave Your birthday off (extra day s leave ) Hybrid working embraced No weekend working Free on-site parking Regular social events Death in Service benefit from day one Income Protection (permanent health insurance) Professional qualification study support Discounted travel insurance A unique and inspiring working environment To be considered please submit your Cv to Fran Curtis
Aftersales Manager Location:Bristol Salary: up to £50,000 plus bonus, OTE up to £65,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29986 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in thBristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand click apply for full job details
Mar 05, 2026
Full time
Aftersales Manager Location:Bristol Salary: up to £50,000 plus bonus, OTE up to £65,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29986 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in thBristol area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand click apply for full job details
We're recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands. What we can offer you 33 days' holiday allowance with room to grow Private healthcare Generous retail discounts Flexible working Maternity and paternity packages Access to training opportunities to grow and develop skills click apply for full job details
Mar 05, 2026
Full time
We're recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands. What we can offer you 33 days' holiday allowance with room to grow Private healthcare Generous retail discounts Flexible working Maternity and paternity packages Access to training opportunities to grow and develop skills click apply for full job details
Services Manager - Nairn and Lossiemouth Highland and Moray We have a great opportunity within The Richmond Fellowship Scotland for a Services Manager to join our dynamic management team. Within this role, you will work alongside a supportive area team managing a team of Team Leaders, delivering a range both care home and supported living services click apply for full job details
Mar 05, 2026
Full time
Services Manager - Nairn and Lossiemouth Highland and Moray We have a great opportunity within The Richmond Fellowship Scotland for a Services Manager to join our dynamic management team. Within this role, you will work alongside a supportive area team managing a team of Team Leaders, delivering a range both care home and supported living services click apply for full job details
JOB DESCRIPTION About the role The repairs and maintenance teams at The Guinness Partnership are critical to our success. They provide day-to-day responsive repairs to our residents as well as the refurbishment of empty homes. We have a new opportunity for a Service Manager to join the Guinness Property Responsive Repairs Team click apply for full job details
Mar 05, 2026
Full time
JOB DESCRIPTION About the role The repairs and maintenance teams at The Guinness Partnership are critical to our success. They provide day-to-day responsive repairs to our residents as well as the refurbishment of empty homes. We have a new opportunity for a Service Manager to join the Guinness Property Responsive Repairs Team click apply for full job details
Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services go live click apply for full job details
Mar 05, 2026
Full time
Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services go live click apply for full job details
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Mar 05, 2026
Full time
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Company description: At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our bus click apply for full job details
Mar 05, 2026
Full time
Company description: At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our bus click apply for full job details
Customer Care Coordinator required to join a growing and established new build, new homes organisation. Hours of work will be Monday - Friday, 8.30am - 5.30pm. Yearly salary is between £31,000 - £33,000 . Duties: Breakdown issues reported into specific defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administr click apply for full job details
Mar 05, 2026
Full time
Customer Care Coordinator required to join a growing and established new build, new homes organisation. Hours of work will be Monday - Friday, 8.30am - 5.30pm. Yearly salary is between £31,000 - £33,000 . Duties: Breakdown issues reported into specific defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administr click apply for full job details
You will lead and deliver Hard FM at the prestigious head office of a market-leading organisation, ensuring full statutory, contractual, and client compliance. The role provides leadership to the on-site engineering team, manages operational and financial interfaces with client project teams, and ensures clear, effective communication and reporting across companyand client stakeholders, driving sa click apply for full job details
Mar 05, 2026
Full time
You will lead and deliver Hard FM at the prestigious head office of a market-leading organisation, ensuring full statutory, contractual, and client compliance. The role provides leadership to the on-site engineering team, manages operational and financial interfaces with client project teams, and ensures clear, effective communication and reporting across companyand client stakeholders, driving sa click apply for full job details
Full time : Permanent Salary : £26,968 Start Date: 13/04/26 Connect for good with EE. Shape the future with us where innovation meets inclusivity. If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide click apply for full job details
Mar 05, 2026
Full time
Full time : Permanent Salary : £26,968 Start Date: 13/04/26 Connect for good with EE. Shape the future with us where innovation meets inclusivity. If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide click apply for full job details
Salary: £38,000 to £40,000 per annum Hours: 38 hours per week, Monday to Friday Excellent benefits: Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, employee wellbeing & assistance program Overview: Our residents are at the heart of everything we do at the Meath Epilepsy Charity with person centred planning we make sure that everyone remains focused on a click apply for full job details
Mar 05, 2026
Full time
Salary: £38,000 to £40,000 per annum Hours: 38 hours per week, Monday to Friday Excellent benefits: Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, employee wellbeing & assistance program Overview: Our residents are at the heart of everything we do at the Meath Epilepsy Charity with person centred planning we make sure that everyone remains focused on a click apply for full job details
A leading bookmaker in the UK is seeking a Shop Manager to oversee shop operations. You will lead a team of retail colleagues, ensuring high standards of customer service and compliance with responsible gambling practices. Ideal candidates will have previous management experience in the betting industry and possess excellent relationship-building skills. Join a company that values diversity and invests in your development with benefits including bonuses, pension contributions, and mental health support.
Mar 05, 2026
Full time
A leading bookmaker in the UK is seeking a Shop Manager to oversee shop operations. You will lead a team of retail colleagues, ensuring high standards of customer service and compliance with responsible gambling practices. Ideal candidates will have previous management experience in the betting industry and possess excellent relationship-building skills. Join a company that values diversity and invests in your development with benefits including bonuses, pension contributions, and mental health support.
FRENCH SELECTION (FS) French speaking Customer Support Location: Cambridge Salary: up to £27,000 per annum Ref: 5510F2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5500F2 The Company: Successful international company expanding operations across the UK and Europe Main Duties: You will be responsible for the smooth system upgra
Mar 05, 2026
Full time
FRENCH SELECTION (FS) French speaking Customer Support Location: Cambridge Salary: up to £27,000 per annum Ref: 5510F2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5500F2 The Company: Successful international company expanding operations across the UK and Europe Main Duties: You will be responsible for the smooth system upgra
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 05, 2026
Full time
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
