1242 Call Centre / CustomerService jobs

Penderels Trust has an opportunity for someone to join our Peripatetic team, as a Service Manager. The purpose of this job is to temporarily cover operational services throughout the organisation and ensure service levels are maintained as well as specific projects as and when required. Location : Hybrid working will be required on occasions to travel for meetings across the country click apply for full job details

Regional Service Manager Location: Birmingham (regional remit) Salary: £57,000 basic Car Allowance: £900 per month Bonus: 10% of base salary We are recruiting a Regional Service Manager on behalf of a global engineering organisation operating within the materials handling sector click apply for full job details

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 (£12.82 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Job Title: Client Services Coordinator Maternity Cover (6 Months) Department: Client Services Reports To: Client Services Account Manager Contract Type: Fixed Term 6 Months, could be permanent for the right person Salary: £25,000 £30,000 per annum (depending on experience) Job Purpose To provide quotations and deliver excellent customer service to both new and existing clients. The role will support the management of key client accounts, help develop and expand client revenues, and ensure a seamless customer experience from initial enquiry through to delivery, installation, and aftercare. Key Responsibilities and Accountabilities Client Services & Account Management Act as a key point of contact for clients, managing relationships from initial enquiry through to project completion. Raise accurate quotations and client proposals in line with customer requirements. Maintain excellent client relationships and proactively build, develop, and grow business relationships vital to the success of projects and the company. Manage and respond efficiently to a high volume of client emails and communications. Escalate and resolve client concerns in a professional and timely manner. Project & Order Coordination Liaise with clients throughout the project lifecycle, including chasing quotations, issuing order acknowledgements, and booking deliveries. Coordinate with landlords and letting agents to arrange deliveries and installations. Liaise with suppliers to book subcontract work as required. Work closely with the operations team to ensure sufficient stock, product availability, and operational capacity before committing to installations. Ensure all works are signed off as complete and that project documentation is accurately maintained. Administration & Systems Process proforma invoices, sales orders, and final invoices using Sage 200. Maintain and update spreadsheets relating to quotations, delivery schedules, and invoicing. Ensure accurate records are kept for all project works, including snags, damages, and variations, to protect the company commercially. Ensure all project documentation is filed correctly using the appropriate directory structure and processes. General Duties Build knowledge and understanding of the company s products and services. Attend site visits where required. Support the Client Services Manager and assist other teams or departments as necessary. Carry out any reasonable tasks requested by your line manager. Comply with all company policies and procedures at all times. Health, Safety & Information Security The post holder must: Comply with all health and safety regulations, company procedures, and accepted safe working practices. Report any health and safety issues or concerns to a manager immediately. Adhere to information security policies and best practices in line with ISO 9001, 14001, 45001, and 27001 standards. Report any information security incidents through the established reporting procedures or to a manager. Skills, Knowledge & Qualifications Essential Excellent communication and presentation skills. Strong attention to detail. Ability to multitask, prioritise, and manage time effectively. Good organisational skills. Ability to work both independently and as part of a team. Competent in using Sage 200. Full UK driving licence (site visits may be required). Desirable Ability to present basic mood boards for customer proposals. Previous experience in a client services, account management, or project coordination role. What We Can Offer Competitive basic salary (£25,000 £30,000 per annum) 25 days annual leave plus bank holidays Competitive benefits package Sponsored subscriptions and professional memberships Continual professional and occupational training and development A friendly and supportive working environment Additional Information This job description is intended as a general guide to the duties of the role. Flexibility is required to ensure that the needs of the business are met.

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years click apply for full job details

About the Role The company: Facility Monitoring Systems Ltd supplies, installs and supports specialist critical monitoring and alarm systems, associated instruments and equipment in the pharmaceutical, healthcare, automotive and industrial sectors. Job Purpose: To carry out the calibration, service and repair activities on environmental monitoring systems and equipment at FMSL customer sites and prov click apply for full job details

Service Manager Location: We welcome applications from anywhere within Scotland! Salary: £36,050 per annum + Excellent Benefits! Contract: Full time, Permanent - 35 Hours per Week The Best in You Brings Out the Best in Me We will consider applications from across Scotland and the successful candidate will be based at nearest office click apply for full job details

If you're a confident Client Manager who loves variety, values long-term relationships, and wants to work somewhere that genuinely cares about your growth and wellbeing, this could be your next step. You'll be joining a professional, supportive team in Shrewsbury, that believes in collaboration, trust, and doing things properly click apply for full job details

Job Title: Customer Care Coordinator Location: Lancaster, LA1 What Is the Role? Be the voice of support. Make every customer interaction count. We're on the lookout for customer-focused, solution-driven professionals to join our growing team and help us deliver an outstanding aftercare experience click apply for full job details

Looking for a role in a friendly, award-winning organisation? Our clients' people are at the heart of everything they do, including their Company Ethos, and they work continuously to deliver the best to their clients and their staff. Their mission is to help brands and retailers manage their retail projects seamlessly click apply for full job details

A large Housing Developer have a requirement for a Customer Care Coordinator to join their Customer Care team delivering excellent customer service to homeowners, managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional, front facing service to their customers throughout their warranty period dealing with customer concerns re click apply for full job details

JOB DESCRIPTION As our new Cashdesk Manager, you'll play a pivotal role in shaping and influencing ways of working in what is one of Genting's leading venues. If you're motivated by impact, influence, and the opportunity to drive meaningful change, we'd love to hear from you. Applicants must have a minimum of 2 years' experience working in a senior cashdesk position with responsibility of overseein click apply for full job details

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 (£12.82 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Customer Service Administrator - Social Media Response Location: Edinburgh Central Job Type: Full-Time 12 month fixed term contract Salary: 24,500 Start Date: 2nd March 2026 About the Role We're looking for a proactive and digitally savvy Customer Service Administrator to join our team in the heart of Edinburgh. In this role, you'll be the first point of contact for customers reaching out via social media platforms, ensuring timely, professional, and empathetic responses that reflect our brand values. Key Responsibilities Monitor and respond to customer queries across platforms including Facebook, X (Twitter), Instagram, and LinkedIn Escalate complex issues to relevant departments while maintaining ownership of the customer journey Maintain accurate records of interactions using CRM tools Collaborate with marketing and communications teams to ensure consistent messaging Identify trends and feedback from social media to help improve customer experience Support general administrative tasks within the customer service team This is a full-time role of 37.5 hours per week working between: Monday to Friday: 8am - 8pm Saturday and Sunday: 9am - 5pm You'll work one late shift and one weekend shift every four weeks. What We're Looking For Previous experience in customer service or social media management Excellent written communication skills and attention to detail Confident using social media platforms and CRM systems Ability to work independently and as part of a team Calm and professional approach to handling queries and complaints Strong organisational and time management skills Benefits Hybrid working options training Private healthcare & dental insurance Generous share purchase plans Electric Vehicle scheme Apply Now If you're passionate about customer service and social media, and want to be part of a dynamic team in Edinburgh, we'd love to hear from you! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Derbyshire County Council Digital Services Matlock / Hybrid Grade 12 Full-time Are you passionate about making sure new and changed digital services land smoothly, safely, and successfully? Do you thrive at the intersection of people, technology, and service quality? If so, wed love to hear from you click apply for full job details

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 (£12.82 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Customer Service Team Leader Red Recruitment is recruiting a Customer Service Team Leader to work in a fast paced business located in Bristol who are a leader in their field. The salary for the role is up to 35,000 and is perfect for someone with previous team leader experience in a contact centre environment who can motivate and mentor a team to deliver excellent customer service. Benefits and Package for a Customer Service Team Leader: Salary: Up to 35,000 Per Annum Hours: Monday to Friday Office Hours Contract Type: Permanent Location: Bristol Start date: ASAP Generous holiday allowance Health and Life Insurance Cycle to Work Scheme Pension Contribution Superb Office Engagement and Events Key Responsibilities of a Customer Service Team Leader: Lead, coach and develop a customer service team ensuring goals are clearly set and achieved. Drive a culture of customer first through coaching, mentoring and collaboration. Monitor performance and identify areas of improvement within the team and across the business. Collaborate with other departments on priorities and best practices. Resolve conflicts and complaints and drive a customer focused team ethos. Report on business metrics to senior management. Key Skills and Experience of a Customer Service Team Leader: Proven leadership skills ideally in a contact centre environment. Excellent communication and problem solving skills understanding the wider business picture. Time Management with the ability to multitask Comfortable with delegating tasks and working to varying deadlines. Over 1 year Claims handling skills with previous coaching experience Ability to build and maintain both internal and external relationships. If you are interested in this position as a Customer Service Team leader, Red would love to speak with you! Please apply now! Red Recruitment (Agency)

Customer Success Manager - D365 Sales & Data Quality Solutions Location: Lee on the Solent, Hampshire, UK (Hybrid/Office based) Competitive salary: £32 - £45k depending on experience About DQ Global At DQ Global, we help organisations turn customer data into a strategic growth asset. Our software improves data quality directly inside Microsoft Dynamics 365 Sales, enabling reliable CRM insights, strong click apply for full job details

Head of Customer Services - to December 2026 Tilia Homes are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers. We're committed to making a positive difference in the local areas we build new homes. We pride ourselves on being an inclusive and diverse employer of choice and build careers, not just communities. We're looking for talented and enthusiastic individuals who will share this passion, to join our team. Our benefits include: 4 x Life Assurance 26 days holiday with additional bank holidays Employee Assistance Programme About The Role We have an opportunity for a Head of Customer Service to join our Northern regional office team on a contract to December 2026. This leadership post manages the Department in the delivery of excellent customer service across our new homes developments in the region. Responsibilities and Duties Work with construction delivery teams to become familiar with the New Homes Developments prior to handover and leading up to Practical Completion Agree customer strategy concerning defects, procedures, priorities and timescales, meeting contractual obligations Assess defects raised and manage the process with sub-contractors and suppliers within contracted timescales gaining customer satisfaction and trust Monitor, track and report upon progress of outstanding defects Manage customer expectations with non-defect related issues Track rectification works are completed with correct quality of workmanship and timescale Maintain regular communication with customers and ensure they are fully updated with the works being undertaken Ensure compliance with company Health and Safety procedures Prepare and issue formal notification letters to sub-contractors, recording any failure to carry out and complete contractual obligations Identify improvements and efficiencies to minimise repetitive defective work issues Ensure contractual obligations are achieved by managing programmes to achieve the timely issue of maintenance certificates Provide monthly progress reports to the Contracts Managers Ensure full retention recovery is received, and any costs during the period are allocated to the Supply Chain or Partner responsible for the defect Track costs incurred vs monies recovered Manage, record and allocate any latent defects for the full contractual period (6 or 12 years) Provide feedback reports to D&B, Commercial and Operational teams on common defects, poor performance detail and poor supply chain performance Contribute to the Business Unit's targets and objectives as defined and agreed About You Technical knowledge of the Construction build processes and defects procedures Proven record of leading and developing a team Understanding of Health and Safety practices and legislation Knowledge of contracts and obligations therein Ability to plan and manage multiple projects at a time Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers. Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet. untypical is guided by its ambition to become the UK's most customer centric housebuilder. By putting people and the planet at the heart of the communities that it builds, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers. We're looking for talented and enthusiastic individuals who will share this passion, to join our team.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 (£12.82 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Aftersales Executives Certain Advantage is hiring for Aftersales Executives based in Macclesfield This is an immediate temp role for approximately 2 months could be longer, possibly temp to perm. The Company Were working with a business thats a leading Automotive business in Macclesfield click apply for full job details

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 (£12.82 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

We are proud to be working with a fantastic market-leading company based in Ipswich who are looking for a customer focussed Engineer Coordinator to join their fast-growing team. Our client is seeking a bubbly and passionate individual that is proactive, hardworking, organised and can deliver excellent customer service. Throughout this process, more opportunities will become available to take on difference challenges within the company. The successful candidate will be ok to work a 07:30-16:30 and 08:30-17:30 weekly shift pattern. Duties & Responsibilities: Phone handling and routing engineers to jobs in a timely manner Booking jobs onto the company system Dealing with customers and helping with any queries Prioritise breakdowns and workflow Skills & Experience Required: Proven experience gained from a similar role, coordinating and scheduling engineers Excellent communication skills Computer literate Good geographical knowledge Organised Strong work ethic If you are looking to join a forward-thinking organisation that supports their employees personal and professional development this is the perfect opportunity for you.

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources click apply for full job details