Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people click apply for full job details
Feb 11, 2026
Full time
Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people click apply for full job details
West End International Bank seek an experienced International Mortgage Sales & Service Manager to lead international mortgage referral activity, strengthen partnerships across key global markets, and ensure efficient end-to-end mortgage operations. Responsible for driving portfolio growth, enhancing service delivery, and supporting complex lending requirements across multiple regions click apply for full job details
Feb 11, 2026
Full time
West End International Bank seek an experienced International Mortgage Sales & Service Manager to lead international mortgage referral activity, strengthen partnerships across key global markets, and ensure efficient end-to-end mortgage operations. Responsible for driving portfolio growth, enhancing service delivery, and supporting complex lending requirements across multiple regions click apply for full job details
Regional Customer Relations Manager Location: Ideally Aylesbury (with support for homes in Buckingham) Salary: £45,000 + Bonus Contract: Full-time, flexible working patterns available Are you a relationship-builder with a passion for delivering exceptional customer experiences? Do you thrive in a role where every interaction can make a meaningful difference to someone's life? We're looking for a R click apply for full job details
Feb 11, 2026
Full time
Regional Customer Relations Manager Location: Ideally Aylesbury (with support for homes in Buckingham) Salary: £45,000 + Bonus Contract: Full-time, flexible working patterns available Are you a relationship-builder with a passion for delivering exceptional customer experiences? Do you thrive in a role where every interaction can make a meaningful difference to someone's life? We're looking for a R click apply for full job details
Important - Must be Welsh speaking An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change click apply for full job details
Feb 11, 2026
Full time
Important - Must be Welsh speaking An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change click apply for full job details
Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team click apply for full job details
Feb 11, 2026
Full time
Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team click apply for full job details
Get Staffed Online Recruitment Limited
Hull, Yorkshire
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone? Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly? Are you organised, independent and tech-savvy? Are you looking for a job with prospects and earning potential? If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning? If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Feb 11, 2026
Full time
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone? Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly? Are you organised, independent and tech-savvy? Are you looking for a job with prospects and earning potential? If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning? If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Customer Services Officer (Band 6/AO) - Health and Safety Executive Bootle (Hybrid) Job Summary The Health and Safety Executive (HSE) is seeking motivated and dedicated Customer Services Officers to join its fast-paced Contact Centre team in Bootle. This front-line team plays a vital role in protecting people and places across England, Scotland, and Wales by responding to workplace health and safety concerns, advice requests, and Building Safety Regulator enquiries. In 2023/24, the team handled over 52,000 new workplace concerns and advice requests. As a Customer Services Officer, you will answer calls from members of the public, businesses, employees, employers, local authorities, and building professionals, ranging from reporting fatal accidents to providing advice. This hybrid role requires professionalism, empathy, resilience, and strong communication skills. Key Job Details Job Title: Customer Services Officer (Band 6/AO) Employer: Health and Safety Executive (HSE, rated 3.7/5 stars) Location: Bootle (Merton Road) - Hybrid (minimum 2 days per week in office) Pay: £28,499 per year Job Grade: Administrative Officer Contract Type: Permanent Job Type: Full-Time or Part-Time (minimum 30 hours per week) Shift & Schedule: Flexible working, job share available; scheduled between 08:20-17:00 About the Health and Safety Executive HSE contributes to the national strategy of protecting people at work and members of the public impacted by work activities. The Contact Centre team is a high-volume, operational front-line service ensuring risks are properly managed and concerns are addressed professionally and within strict deadlines. Key Responsibilities Answer and resolve telephone calls professionally, displaying empathy and compassion Use effective questioning to identify customer requirements Update corporate systems during calls when required Manage calls and admin tasks in line with Quality Assurance standards Develop understanding of Enforcing Authority Regulations Portray a positive image of HSE at all times Identify opportunities for process and service improvements Maintain proactive commitment to personal development Candidate Requirements Essential Skills & Criteria: Experience in front-line Customer Service / Contact Centre roles Excellent written and verbal communication skills Resilience to remain calm and professional during challenging or sensitive conversations Digital literacy - ability to navigate multiple IT systems simultaneously Service-focused mindset with passion for helping people Adaptability to switch between different queries and communication channels Behaviours Assessed During Selection: Communicating and Influencing Delivering at Pace Working Together Benefits Competitive salary: £28,499 per year Civil Service Defined Benefit Pension Scheme (employer contribution 28.97%) 25 days annual leave (increasing to 30 days after 5 years) + bank holidays + 1-day Civil Service privilege leave Family-friendly policies and flexible working options Carer-friendly policies and supportive working culture Learning and development tailored to your role Inclusion and diversity culture Cycle to Work scheme, e-gift cards, and vouchers via EdenRed Parental leave benefits Childcare support (note: childcare vouchers not available for new joiners, but other schemes may apply) Application Process How to Apply: Complete an anonymised CV (career history, experience, qualifications) - for information only, not scored. Submit an anonymised Personal Statement (maximum 750 words) demonstrating how you meet the Essential Skills and Criteria. Shortlisted candidates will be invited to interview/assessment. Feedback will be provided only if you attend. Security & Eligibility: Successful candidates must undergo a criminal record check and baseline personnel security standard checks. Open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with right to work, EU/EEA/Swiss nationals with settled/pre-settled status, Turkish nationals with accrued rights, and individuals with indefinite/limited leave to remain (subject to eligibility). Click here to start your application
Feb 11, 2026
Full time
Customer Services Officer (Band 6/AO) - Health and Safety Executive Bootle (Hybrid) Job Summary The Health and Safety Executive (HSE) is seeking motivated and dedicated Customer Services Officers to join its fast-paced Contact Centre team in Bootle. This front-line team plays a vital role in protecting people and places across England, Scotland, and Wales by responding to workplace health and safety concerns, advice requests, and Building Safety Regulator enquiries. In 2023/24, the team handled over 52,000 new workplace concerns and advice requests. As a Customer Services Officer, you will answer calls from members of the public, businesses, employees, employers, local authorities, and building professionals, ranging from reporting fatal accidents to providing advice. This hybrid role requires professionalism, empathy, resilience, and strong communication skills. Key Job Details Job Title: Customer Services Officer (Band 6/AO) Employer: Health and Safety Executive (HSE, rated 3.7/5 stars) Location: Bootle (Merton Road) - Hybrid (minimum 2 days per week in office) Pay: £28,499 per year Job Grade: Administrative Officer Contract Type: Permanent Job Type: Full-Time or Part-Time (minimum 30 hours per week) Shift & Schedule: Flexible working, job share available; scheduled between 08:20-17:00 About the Health and Safety Executive HSE contributes to the national strategy of protecting people at work and members of the public impacted by work activities. The Contact Centre team is a high-volume, operational front-line service ensuring risks are properly managed and concerns are addressed professionally and within strict deadlines. Key Responsibilities Answer and resolve telephone calls professionally, displaying empathy and compassion Use effective questioning to identify customer requirements Update corporate systems during calls when required Manage calls and admin tasks in line with Quality Assurance standards Develop understanding of Enforcing Authority Regulations Portray a positive image of HSE at all times Identify opportunities for process and service improvements Maintain proactive commitment to personal development Candidate Requirements Essential Skills & Criteria: Experience in front-line Customer Service / Contact Centre roles Excellent written and verbal communication skills Resilience to remain calm and professional during challenging or sensitive conversations Digital literacy - ability to navigate multiple IT systems simultaneously Service-focused mindset with passion for helping people Adaptability to switch between different queries and communication channels Behaviours Assessed During Selection: Communicating and Influencing Delivering at Pace Working Together Benefits Competitive salary: £28,499 per year Civil Service Defined Benefit Pension Scheme (employer contribution 28.97%) 25 days annual leave (increasing to 30 days after 5 years) + bank holidays + 1-day Civil Service privilege leave Family-friendly policies and flexible working options Carer-friendly policies and supportive working culture Learning and development tailored to your role Inclusion and diversity culture Cycle to Work scheme, e-gift cards, and vouchers via EdenRed Parental leave benefits Childcare support (note: childcare vouchers not available for new joiners, but other schemes may apply) Application Process How to Apply: Complete an anonymised CV (career history, experience, qualifications) - for information only, not scored. Submit an anonymised Personal Statement (maximum 750 words) demonstrating how you meet the Essential Skills and Criteria. Shortlisted candidates will be invited to interview/assessment. Feedback will be provided only if you attend. Security & Eligibility: Successful candidates must undergo a criminal record check and baseline personnel security standard checks. Open to UK nationals, Republic of Ireland nationals, Commonwealth citizens with right to work, EU/EEA/Swiss nationals with settled/pre-settled status, Turkish nationals with accrued rights, and individuals with indefinite/limited leave to remain (subject to eligibility). Click here to start your application
Exciting Opportunity: Aftersales Manager at Leading Dealership in Colne Our Client is seeking a highly motivated and experienced Aftersales Manager to join their reputable dealership in Colne. This is a fantastic chance for an automotive professional to lead the service team, drive customer satisfaction, and maximise dealership profitability click apply for full job details
Feb 11, 2026
Full time
Exciting Opportunity: Aftersales Manager at Leading Dealership in Colne Our Client is seeking a highly motivated and experienced Aftersales Manager to join their reputable dealership in Colne. This is a fantastic chance for an automotive professional to lead the service team, drive customer satisfaction, and maximise dealership profitability click apply for full job details
We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on an initial 6-8 week temporary basis, with a possibility of a permanent role for the right candidate. This is a great opportunity for someone who prides themselves on delivering exceptional customer service , thrives in a collaborative environment, and enjoys being busy. The Role You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times. Key Responsibilities Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner Building and maintaining strong customer relationships Liaising effectively with internal teams to support daily operations Handling customer queries and complaints efficiently and professionally Assisting with delivery queries and resolving issues Generating quotes and ensuring all queries are dealt with accurately Completing all documentation and data input accurately and to company standards Ensuring daily reporting is completed on time and to a high standard About You Previous experience in customer services Excellent communication skills, both written and verbal Strong attention to detail and high levels of accuracy Confident handling queries and complaints in a professional manner Well organised, proactive, and able to work under pressure What's On Offer Immediate start 6-8 week temporary assignment Potential for a permanent position for the right person Supportive team environment If you are looking for a short-term opportunity with long-term potential , and enjoy working in a customer-focused, operational role, we'd love to hear from you
Feb 11, 2026
Seasonal
We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on an initial 6-8 week temporary basis, with a possibility of a permanent role for the right candidate. This is a great opportunity for someone who prides themselves on delivering exceptional customer service , thrives in a collaborative environment, and enjoys being busy. The Role You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times. Key Responsibilities Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner Building and maintaining strong customer relationships Liaising effectively with internal teams to support daily operations Handling customer queries and complaints efficiently and professionally Assisting with delivery queries and resolving issues Generating quotes and ensuring all queries are dealt with accurately Completing all documentation and data input accurately and to company standards Ensuring daily reporting is completed on time and to a high standard About You Previous experience in customer services Excellent communication skills, both written and verbal Strong attention to detail and high levels of accuracy Confident handling queries and complaints in a professional manner Well organised, proactive, and able to work under pressure What's On Offer Immediate start 6-8 week temporary assignment Potential for a permanent position for the right person Supportive team environment If you are looking for a short-term opportunity with long-term potential , and enjoy working in a customer-focused, operational role, we'd love to hear from you
Fantastic new opportunity for a Client Manager to join a growing remote firm. This role will give you the opportunity to build a great career, working with a variety of clients and progressing within the firm. Suitable candidates MUST have full right to work in the UK and be based in the UK. As a Client Manager, you will be responsible for: Preparation of year-end accounts click apply for full job details
Feb 11, 2026
Full time
Fantastic new opportunity for a Client Manager to join a growing remote firm. This role will give you the opportunity to build a great career, working with a variety of clients and progressing within the firm. Suitable candidates MUST have full right to work in the UK and be based in the UK. As a Client Manager, you will be responsible for: Preparation of year-end accounts click apply for full job details
Adaptable Recruitment is proud to be exclusively representing a leading European, family-owned insurance brokerage seeking a highly driven Client Director to join their Manchester team. This is a rare opportunity to manage a portfolio of existing clients while building your own book of business in a fast-growing, dynamic environment click apply for full job details
Feb 11, 2026
Full time
Adaptable Recruitment is proud to be exclusively representing a leading European, family-owned insurance brokerage seeking a highly driven Client Director to join their Manchester team. This is a rare opportunity to manage a portfolio of existing clients while building your own book of business in a fast-growing, dynamic environment click apply for full job details
Metropolitan Thames Valley
Lolworth, Cambridgeshire
Income Specialist known internally as a Customer Accounts Specialist Cambridge, CB24 4UQ Salary Banding: £34,755 - £36,584 - Full Time 37.5hr per week. Join MTVH as a Customer Accounts Advisor Specialist Are you passionate about supporting communities and making a real difference in people's lives? We are seeking a proactive and resilient Customer Accounts Specialist to join our team. This is a field-based role, focused on conducting home visits to support our customers, with regular court attendance and occasional office presence at Trinity Court, Cambridge. You'll cover a large geographic area, travelling regularly to areas such as Cambridge, Peterborough, Bury St Edmunds, Luton, Colchester, and occasionally North London. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you. As a Customer Accounts Specialist, your key responsibilities will be: Delivering high-quality, customer-focused income collection and enforcement services Managing all legal processes, including enforcing court judgements and attending court/eviction proceedings Negotiating payment plans and providing advice on welfare benefits (Housing Benefit, Universal Credit) Collaborating with internal teams and external stakeholders (local authorities, DWP, courts) to achieve targets and ensure effective income collection Maintaining accurate records and adhering to MTVH policies, procedures, and quality standards What You'll Need to Succeed Good knowledge of debt recovery, legal frameworks, Housing Benefits, Universal Credit, and welfare benefits Experience managing cases through legal processes Strong negotiation, communication, and listening skills Ability to work independently, manage a high-volume workload, and perform under pressure High attention to detail and a problem-solving approach Understanding of GDPR requirements and a commitment to confidentiality Personal resilience, self-confidence, and determination Commitment to continuous improvement and personal development Good working knowledge of MS Office Willingness to work outside standard hours when required Full driving licence, access to your own vehicle, and business car insurance Working Arrangements Monday Friday, 08 00 (contracted up to 20:00), occasional Saturdays 09 00 Occasional office attendance required at either our Cambridge, Nottingham or London offices A basic background check with the Disclosure and Barring Service will be completed once an offer is made which will be renewed every three years. Ready to make a difference? Apply today and join a team that values your skills and passion for helping others. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
Feb 11, 2026
Full time
Income Specialist known internally as a Customer Accounts Specialist Cambridge, CB24 4UQ Salary Banding: £34,755 - £36,584 - Full Time 37.5hr per week. Join MTVH as a Customer Accounts Advisor Specialist Are you passionate about supporting communities and making a real difference in people's lives? We are seeking a proactive and resilient Customer Accounts Specialist to join our team. This is a field-based role, focused on conducting home visits to support our customers, with regular court attendance and occasional office presence at Trinity Court, Cambridge. You'll cover a large geographic area, travelling regularly to areas such as Cambridge, Peterborough, Bury St Edmunds, Luton, Colchester, and occasionally North London. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you. As a Customer Accounts Specialist, your key responsibilities will be: Delivering high-quality, customer-focused income collection and enforcement services Managing all legal processes, including enforcing court judgements and attending court/eviction proceedings Negotiating payment plans and providing advice on welfare benefits (Housing Benefit, Universal Credit) Collaborating with internal teams and external stakeholders (local authorities, DWP, courts) to achieve targets and ensure effective income collection Maintaining accurate records and adhering to MTVH policies, procedures, and quality standards What You'll Need to Succeed Good knowledge of debt recovery, legal frameworks, Housing Benefits, Universal Credit, and welfare benefits Experience managing cases through legal processes Strong negotiation, communication, and listening skills Ability to work independently, manage a high-volume workload, and perform under pressure High attention to detail and a problem-solving approach Understanding of GDPR requirements and a commitment to confidentiality Personal resilience, self-confidence, and determination Commitment to continuous improvement and personal development Good working knowledge of MS Office Willingness to work outside standard hours when required Full driving licence, access to your own vehicle, and business car insurance Working Arrangements Monday Friday, 08 00 (contracted up to 20:00), occasional Saturdays 09 00 Occasional office attendance required at either our Cambridge, Nottingham or London offices A basic background check with the Disclosure and Barring Service will be completed once an offer is made which will be renewed every three years. Ready to make a difference? Apply today and join a team that values your skills and passion for helping others. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
About The Role Are you an enthusiastic, proactive, creative, and empathetic individual with a passion for inspiring others? Are you a positive, people-focused team player who thrives on achieving the best outcomes for people experiencing homelessness while supporting them to develop their strengths and talents? If this sounds like you, Salvation Army Homes has an exciting opportunity for a Service M click apply for full job details
Feb 11, 2026
Full time
About The Role Are you an enthusiastic, proactive, creative, and empathetic individual with a passion for inspiring others? Are you a positive, people-focused team player who thrives on achieving the best outcomes for people experiencing homelessness while supporting them to develop their strengths and talents? If this sounds like you, Salvation Army Homes has an exciting opportunity for a Service M click apply for full job details
Are you fluent in Dutch and ready to make a real impact in a fast-paced, customer-focused environment? We're seeking a proactive and personable Dutch-speaking Customer Service Representative to join a vibrant UK-based team. If you thrive on solving problems, building relationships, and delivering top-tier service, this could be your next big move. What You'll Be Doing Responding to customer enquiries via phone and email in Dutch Managing and prioritising requests including orders, samples, claims, and complaints Ensuring timely and professional resolution of customer issues Maintaining accurate records and updating systems Collaborating with team members to resolve queries and meet performance goals Escalating and correcting errors with a solutions-focused mindset What You'll Bring Fluency in Dutch and English (written and spoken) Previous experience in customer service Strong multitasking and organisational skills Attention to detail and problem-solving abilities Confidence using Salesforce and Microsoft Office Suite Excellent interpersonal and communication skills Ability to work independently and as part of a team Your Schedule Monday to Friday, 8am - 4pm, 37.5 hours per week Hybrid working model: 2 days from home, 3 days on site Perks & Benefits 25 days holiday + 8 bank holidays Access to Hapi employee benefits platform Free on-site parking Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Feb 11, 2026
Full time
Are you fluent in Dutch and ready to make a real impact in a fast-paced, customer-focused environment? We're seeking a proactive and personable Dutch-speaking Customer Service Representative to join a vibrant UK-based team. If you thrive on solving problems, building relationships, and delivering top-tier service, this could be your next big move. What You'll Be Doing Responding to customer enquiries via phone and email in Dutch Managing and prioritising requests including orders, samples, claims, and complaints Ensuring timely and professional resolution of customer issues Maintaining accurate records and updating systems Collaborating with team members to resolve queries and meet performance goals Escalating and correcting errors with a solutions-focused mindset What You'll Bring Fluency in Dutch and English (written and spoken) Previous experience in customer service Strong multitasking and organisational skills Attention to detail and problem-solving abilities Confidence using Salesforce and Microsoft Office Suite Excellent interpersonal and communication skills Ability to work independently and as part of a team Your Schedule Monday to Friday, 8am - 4pm, 37.5 hours per week Hybrid working model: 2 days from home, 3 days on site Perks & Benefits 25 days holiday + 8 bank holidays Access to Hapi employee benefits platform Free on-site parking Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Transactional Finance Manager/ Transformation/ Business Central 365/ Process Improvements/ Expanding Business/ Annual Company and Performance Bonus/ Enhanced Benefits Package Available Benefits: Annual Company and Performance Bonus Annual Salary Review Hybrid Working (2 Days WFH) Onsite Gym Benefits Platform Quarterly Recognition Awards Enhanced Maternity, Paternity and Adoption Leave Length Of Ser click apply for full job details
Feb 11, 2026
Full time
Transactional Finance Manager/ Transformation/ Business Central 365/ Process Improvements/ Expanding Business/ Annual Company and Performance Bonus/ Enhanced Benefits Package Available Benefits: Annual Company and Performance Bonus Annual Salary Review Hybrid Working (2 Days WFH) Onsite Gym Benefits Platform Quarterly Recognition Awards Enhanced Maternity, Paternity and Adoption Leave Length Of Ser click apply for full job details
Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our client's products are trusted in more households than any other brand in the world, making them a household name! You'll manage and grow relationships with a portfolio of key online and omnichannel retailers, click apply for full job details
Feb 11, 2026
Full time
Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our client's products are trusted in more households than any other brand in the world, making them a household name! You'll manage and grow relationships with a portfolio of key online and omnichannel retailers, click apply for full job details
Service Manager (Water Hygiene) £40,000 - £46,000 (50k OTE) + Hybrid Working + Company Bonuses + Company Card + Personal Use Vehicle + Fuel Card + Optional Overtime + Monday to Friday Portsmouth, Hampshire Are you a Service Manager from a Water Hygiene background, looking for an exciting new role where you will be helping to grow your own team, in a hybrid role working 2 days in the office with reg click apply for full job details
Feb 11, 2026
Full time
Service Manager (Water Hygiene) £40,000 - £46,000 (50k OTE) + Hybrid Working + Company Bonuses + Company Card + Personal Use Vehicle + Fuel Card + Optional Overtime + Monday to Friday Portsmouth, Hampshire Are you a Service Manager from a Water Hygiene background, looking for an exciting new role where you will be helping to grow your own team, in a hybrid role working 2 days in the office with reg click apply for full job details
An excellent opportunity has arisen to work for our established client who are based in Weybridge, Surrey as a German Account Executive . You will have responsibility for dealing with customer enquiries and ensuring orders are processed accurately. Job Type: Permanent Working Hours: Monday - Friday, 8am to 4.30pm / 8.30am - 5pm Location: Weybridge, Surrey - hybrid working Benefits: Generous holiday allowance Pension contributions 4.5% matched Yearly discretionary bonus Life assurance 4 annual salary Flexible benefits platform Independent financial advice service Enhanced Employee Assistance programme Shopping discounts with retailers As the German Account Executive, you will be responsible for: Process sales orders and quotations Develop relationships with customers and assist with any enquires Respond to all inbound calls & emails quickly and efficiently Ability to de-escalate calls and emails in an effective manner and know when to escalate to senior team members for resolution support Work in a flexible manner to assist and support other areas of the Customer Service department and customers as and when necessary Many other duties, full job description available upon request. The successful German Account Executive will have the following related skills / experience: Fluent in German and English, both verbal and written is essential Experience of working in a busy and demanding environment. Commercially aware Ability to multitask with confident organisational skills Excellent communication skills Good working knowledge of MS Office Previous experience of Oracle would be advantageous but not essential
Feb 11, 2026
Full time
An excellent opportunity has arisen to work for our established client who are based in Weybridge, Surrey as a German Account Executive . You will have responsibility for dealing with customer enquiries and ensuring orders are processed accurately. Job Type: Permanent Working Hours: Monday - Friday, 8am to 4.30pm / 8.30am - 5pm Location: Weybridge, Surrey - hybrid working Benefits: Generous holiday allowance Pension contributions 4.5% matched Yearly discretionary bonus Life assurance 4 annual salary Flexible benefits platform Independent financial advice service Enhanced Employee Assistance programme Shopping discounts with retailers As the German Account Executive, you will be responsible for: Process sales orders and quotations Develop relationships with customers and assist with any enquires Respond to all inbound calls & emails quickly and efficiently Ability to de-escalate calls and emails in an effective manner and know when to escalate to senior team members for resolution support Work in a flexible manner to assist and support other areas of the Customer Service department and customers as and when necessary Many other duties, full job description available upon request. The successful German Account Executive will have the following related skills / experience: Fluent in German and English, both verbal and written is essential Experience of working in a busy and demanding environment. Commercially aware Ability to multitask with confident organisational skills Excellent communication skills Good working knowledge of MS Office Previous experience of Oracle would be advantageous but not essential
Head of Customer Retention - Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention - Motor to take ownership of our end-to-end renewal strategy and performance click apply for full job details
Feb 11, 2026
Full time
Head of Customer Retention - Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention - Motor to take ownership of our end-to-end renewal strategy and performance click apply for full job details
Consortium Professional Recruitment
Beverley, North Humberside
Short Description Bring your passion for people and organisation to a dual-role sales opportunity with room to grow. Championing customer experience and operational excellence Consortium Professional Recruitment are delighted to be partnering with an innovative and fast-growing company on the search for a Sales Executive / Administrator click apply for full job details
Feb 10, 2026
Full time
Short Description Bring your passion for people and organisation to a dual-role sales opportunity with room to grow. Championing customer experience and operational excellence Consortium Professional Recruitment are delighted to be partnering with an innovative and fast-growing company on the search for a Sales Executive / Administrator click apply for full job details
Aftersales Manager Location:Southampton Salary: up to £55,000 plus bonus, OTE up to £70,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29878 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in theSouthampton area click apply for full job details
Feb 10, 2026
Full time
Aftersales Manager Location:Southampton Salary: up to £55,000 plus bonus, OTE up to £70,000 + Car Hours: Monday - Friday, 8am - 6pm Ref:29878 We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in theSouthampton area click apply for full job details
Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that click apply for full job details
Feb 10, 2026
Full time
Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that click apply for full job details
Are you results driven and ready to lead a team that strives for customer service excellence? If you're an experienced leader who's committed to creating exceptional customer experiences and fostering a passionate team, then this opportunity is tailor-made for you! We're on the lookout for a dynamic and accomplished Customer Services Manager to head up our dedicated Customer Services team click apply for full job details
Feb 10, 2026
Contractor
Are you results driven and ready to lead a team that strives for customer service excellence? If you're an experienced leader who's committed to creating exceptional customer experiences and fostering a passionate team, then this opportunity is tailor-made for you! We're on the lookout for a dynamic and accomplished Customer Services Manager to head up our dedicated Customer Services team click apply for full job details
Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service click apply for full job details
Feb 10, 2026
Full time
Family Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Service Manager Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service click apply for full job details
Overview Were looking for a proactive, highly organised VAR (Vehicle At Risk) Coordinator to join our fast-paced CDR team . This role follows a staggered shift pattern , with early and late shifts designed to ensure full coverage of our 6:00 AM 6:00 PM phone line and operational responsibilities. As a VAR Coordinator, you'll take the lead on managing Vehicle At Risk cases , working closely with internal team click apply for full job details
Feb 10, 2026
Full time
Overview Were looking for a proactive, highly organised VAR (Vehicle At Risk) Coordinator to join our fast-paced CDR team . This role follows a staggered shift pattern , with early and late shifts designed to ensure full coverage of our 6:00 AM 6:00 PM phone line and operational responsibilities. As a VAR Coordinator, you'll take the lead on managing Vehicle At Risk cases , working closely with internal team click apply for full job details
Service Manager Salary £28,174 to £30,804 per annum plus cash Health Plan and on-call shift payment of £14.30 per session Permanent, Full Time (37.5 hpw) Batley, West Yorkshire We cant offer a CoS for this role Home, a place where you belong You will join a welcoming and supportive group of colleagues dedicated to fostering a positive environment click apply for full job details
Feb 10, 2026
Full time
Service Manager Salary £28,174 to £30,804 per annum plus cash Health Plan and on-call shift payment of £14.30 per session Permanent, Full Time (37.5 hpw) Batley, West Yorkshire We cant offer a CoS for this role Home, a place where you belong You will join a welcoming and supportive group of colleagues dedicated to fostering a positive environment click apply for full job details
Shape Value. Drive Impact. Transform Financial Services. Role: Value Creation Services - Financial Services (Private Equity & Corporate) Firm: Big 4 Advisory Are you ready to roll up your sleeves and deliver real, measurable impact? This is a hands-on opportunity to work at the sharp end of value creation-partnering with Private Equity and Corporate clients to accelerate performance, unlock growt click apply for full job details
Feb 10, 2026
Full time
Shape Value. Drive Impact. Transform Financial Services. Role: Value Creation Services - Financial Services (Private Equity & Corporate) Firm: Big 4 Advisory Are you ready to roll up your sleeves and deliver real, measurable impact? This is a hands-on opportunity to work at the sharp end of value creation-partnering with Private Equity and Corporate clients to accelerate performance, unlock growt click apply for full job details
Customer Care Manager Location: Carmarthenshire area (with UK travel as required) Salary: Up to £40,000 Benefits: CompanyPension, 24 days holidays plus BH, Free car parking, Employee savings platform and Employee Assistance Programme Lead click apply for full job details
Feb 10, 2026
Full time
Customer Care Manager Location: Carmarthenshire area (with UK travel as required) Salary: Up to £40,000 Benefits: CompanyPension, 24 days holidays plus BH, Free car parking, Employee savings platform and Employee Assistance Programme Lead click apply for full job details
We are working in partnership with a highly respected Housing Developer who are looking for a Customer Service Coordinator to join their friendly team in Bristol. Working from their modern, open plan office in Clifton, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner click apply for full job details
Feb 10, 2026
Full time
We are working in partnership with a highly respected Housing Developer who are looking for a Customer Service Coordinator to join their friendly team in Bristol. Working from their modern, open plan office in Clifton, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner click apply for full job details
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
Feb 10, 2026
Full time
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
Home Group Limited
Newcastle Upon Tyne, Tyne And Wear
Circa £75,000 per annum plus car allowance 34 days leave rising to 39 (including bank holidays and a Me day) and 2 paid volunteering days each year Permanent, full time (37.5 hpw), hybrid role Newcastle upon Tyne Home, a place where you belong Connecting customer experience to create real change, you will ensure our homes and services are shaped by the customers we serve click apply for full job details
Feb 10, 2026
Full time
Circa £75,000 per annum plus car allowance 34 days leave rising to 39 (including bank holidays and a Me day) and 2 paid volunteering days each year Permanent, full time (37.5 hpw), hybrid role Newcastle upon Tyne Home, a place where you belong Connecting customer experience to create real change, you will ensure our homes and services are shaped by the customers we serve click apply for full job details
This role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with addressing and resolving issues in a manner that maintains or restores customer satisfaction click apply for full job details
Feb 10, 2026
Full time
This role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with addressing and resolving issues in a manner that maintains or restores customer satisfaction click apply for full job details
Client Services Manager London Heathrow area £38,000 £40,000 DOE Monday to Friday 08 00 (1 hour unpaid break) Our client, a well-established logistics business operating within a fast-paced environment, is looking to appoint an experienced Client Services Manager to lead their customer liaison function and strengthen key client relationships click apply for full job details
Feb 10, 2026
Full time
Client Services Manager London Heathrow area £38,000 £40,000 DOE Monday to Friday 08 00 (1 hour unpaid break) Our client, a well-established logistics business operating within a fast-paced environment, is looking to appoint an experienced Client Services Manager to lead their customer liaison function and strengthen key client relationships click apply for full job details
Leisure Services Manager £45,091 - £48,226 Full Time 37 hours per week Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create click apply for full job details
Feb 10, 2026
Full time
Leisure Services Manager £45,091 - £48,226 Full Time 37 hours per week Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create click apply for full job details
We are seeking a results driven, passionate and experienced Customer Success Manager. You will be responsible for ensuring customers receive outstanding support and continuity throughout their relationship with our client. Benefits: 30 days annual leave (including bank holidays) Bonus scheme Private healthcare (after 6 months) Team building exercises Charity events Food vouchers every 6 weeks Free fruit a click apply for full job details
Feb 10, 2026
Full time
We are seeking a results driven, passionate and experienced Customer Success Manager. You will be responsible for ensuring customers receive outstanding support and continuity throughout their relationship with our client. Benefits: 30 days annual leave (including bank holidays) Bonus scheme Private healthcare (after 6 months) Team building exercises Charity events Food vouchers every 6 weeks Free fruit a click apply for full job details
Salary: £28,000 Location: SuperBike Factory, Donington Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Feb 10, 2026
Full time
Salary: £28,000 Location: SuperBike Factory, Donington Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Support Team Leader / Service Manager Learning Disabilities, Mental and Complex Needs, Supported Living York Salary: £30,000 - £32,000 We are currently recruiting for an experienced and passionate Support Team Leader / Service Manager to oversee a 4-bed Supported Living service in York click apply for full job details
Feb 10, 2026
Full time
Support Team Leader / Service Manager Learning Disabilities, Mental and Complex Needs, Supported Living York Salary: £30,000 - £32,000 We are currently recruiting for an experienced and passionate Support Team Leader / Service Manager to oversee a 4-bed Supported Living service in York click apply for full job details
Location: Swansea, SA4 9HJ What is the role? We have an exciting opportunity for a Customer Care Manager to work within our Customer Care Team. This role typically reports to the Customer Care Director. The purpose of the role is to effectively manage the completion of tasks required as a consequence of customer queries and to comply with the requirements of the Group Standards and Procedures for click apply for full job details
Feb 10, 2026
Full time
Location: Swansea, SA4 9HJ What is the role? We have an exciting opportunity for a Customer Care Manager to work within our Customer Care Team. This role typically reports to the Customer Care Director. The purpose of the role is to effectively manage the completion of tasks required as a consequence of customer queries and to comply with the requirements of the Group Standards and Procedures for click apply for full job details
Professional Technical Ltd
Dunstable, Bedfordshire
There is an exciting new opportunity for a Service Manager to join one of the leading OEMs in the Industrial Door Industry. This business is a global leader and has one of the most recognised names in their field. Covering the Southern Region, you will be managing a team of 18 engineers, so we are looking for that senior level in service with additional operations experience click apply for full job details
Feb 10, 2026
Full time
There is an exciting new opportunity for a Service Manager to join one of the leading OEMs in the Industrial Door Industry. This business is a global leader and has one of the most recognised names in their field. Covering the Southern Region, you will be managing a team of 18 engineers, so we are looking for that senior level in service with additional operations experience click apply for full job details
A progressive social housing provider in Greater Manchester is seeking an Interim Head of Customer Experience to provide senior leadership during a key period of service focus and organisational development. This is a high-impact assignment for an experienced housing professional who can quickly assess, stabilise and enhance customer services while supporting long-term strategic direction click apply for full job details
Feb 10, 2026
Contractor
A progressive social housing provider in Greater Manchester is seeking an Interim Head of Customer Experience to provide senior leadership during a key period of service focus and organisational development. This is a high-impact assignment for an experienced housing professional who can quickly assess, stabilise and enhance customer services while supporting long-term strategic direction click apply for full job details
? Customer & Sales Support Coordinator Location: Paisley, Glasgow Pay Rate: £14.71 per hour (Equivalent to approximately £28,600 annually) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home after approximately 6 weeks of training Parking: Available on-site Start Date: As soon as possible Contract Duration: Minimum 12 months (temporary with potential for extens click apply for full job details
Feb 10, 2026
Seasonal
? Customer & Sales Support Coordinator Location: Paisley, Glasgow Pay Rate: £14.71 per hour (Equivalent to approximately £28,600 annually) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home after approximately 6 weeks of training Parking: Available on-site Start Date: As soon as possible Contract Duration: Minimum 12 months (temporary with potential for extens click apply for full job details
Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a click apply for full job details
Feb 10, 2026
Full time
Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a click apply for full job details
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
Feb 10, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
We have an exciting opportunity for an MEP Services Manager to join our project team delivering HMP Glasgow, a flagship construction project in Scotland Location : Glasgow, Onsite Hours : Full Time, Permanent We are unable to offer certificates of sponsorship to any candidates in this role click apply for full job details
Feb 10, 2026
Full time
We have an exciting opportunity for an MEP Services Manager to join our project team delivering HMP Glasgow, a flagship construction project in Scotland Location : Glasgow, Onsite Hours : Full Time, Permanent We are unable to offer certificates of sponsorship to any candidates in this role click apply for full job details
Job Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: 26,000 - 28,000 per annum Job Type: Full-time / Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with contact centre background - preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will gather details and ensure the technicians available have good details from which to resolve the customer's query. Responsibilities: Answering the phone to inbound calls from customers quickly in polite, friendly, and professional manner. Demonstrate accountability and empathy, and understand the customers query to assess impact and urgency. Asking relevant questions to help determine the customer's needs. Take note of customer's complaints if they arise; listen, understand, and resolve where possible. Log clear and detailed tickets to ensure technicians can get to work straight away on customer queries. Attempt basic troubleshooting where appropriate, while managing call queues and ticket volumes. Setting expectations for the customer as to when their query will be reviewed and resolved. Ensuring the customer is kept updated where issues require ongoing attention. Escalating matters of an urgent nature to the relevant IT and Telecoms specialists. Communicate clearly and effectively with customers, colleagues, and management to ensure customer satisfaction. Identify opportunities to improve customer service processes with the objective to deliver World Class Service. What we're looking for: Have strong verbal and written communication. Customer service experience is essential, ideally from a contact centre background with an interest in IT and Telecoms. Comfortable using CRMs to log customer queries in a detailed manner. The ability to work quickly, calmly and accurately under pressure. Keep high standards of customer service at all times while responding to high call volumes. Benefits: Competitive salary of 26,000 - 28,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, IT Customer Support, Telecoms Client Services, IT Customer Service Executive, Customer Assistant, Telephone Customer Service Representative, Customer Advisor, Telephone Customer Support may also be considered for this role.
Feb 10, 2026
Full time
Job Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: 26,000 - 28,000 per annum Job Type: Full-time / Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with contact centre background - preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will gather details and ensure the technicians available have good details from which to resolve the customer's query. Responsibilities: Answering the phone to inbound calls from customers quickly in polite, friendly, and professional manner. Demonstrate accountability and empathy, and understand the customers query to assess impact and urgency. Asking relevant questions to help determine the customer's needs. Take note of customer's complaints if they arise; listen, understand, and resolve where possible. Log clear and detailed tickets to ensure technicians can get to work straight away on customer queries. Attempt basic troubleshooting where appropriate, while managing call queues and ticket volumes. Setting expectations for the customer as to when their query will be reviewed and resolved. Ensuring the customer is kept updated where issues require ongoing attention. Escalating matters of an urgent nature to the relevant IT and Telecoms specialists. Communicate clearly and effectively with customers, colleagues, and management to ensure customer satisfaction. Identify opportunities to improve customer service processes with the objective to deliver World Class Service. What we're looking for: Have strong verbal and written communication. Customer service experience is essential, ideally from a contact centre background with an interest in IT and Telecoms. Comfortable using CRMs to log customer queries in a detailed manner. The ability to work quickly, calmly and accurately under pressure. Keep high standards of customer service at all times while responding to high call volumes. Benefits: Competitive salary of 26,000 - 28,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, IT Customer Support, Telecoms Client Services, IT Customer Service Executive, Customer Assistant, Telephone Customer Service Representative, Customer Advisor, Telephone Customer Support may also be considered for this role.
