1533 Call Centre / CustomerService jobs

Client Services Coordinator Cardiff From £27k depending on experience We have an opportunity to step into a key role supporting a market leading organisation known for delivering first class service and support for major household brands. Our client, an innovator in full service retail solutions, is looking to strengthen their Support team by recruiting for a Client Services Coordinator to manage the click apply for full job details

Company Description Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Through click apply for full job details

Customer Order Management Certain Advantage are recruiting 4 Customer Order Management Representatives in Peterborough for a 12-month onsite contract (5 days/week). Role Overview Serve as the single point of contact for assigned accounts, managing the full order lifecycle to ensure accurate, on-time delivery click apply for full job details

As Head of Customer Service and Insights, you will lead and manage our Customer Service teams within a dynamic contact centre environment. You will lead and develop teams to deliver outstanding customer experiences, ensure compliance with regulatory requirements, and drive continuous improvement through data-insights. Key Responsibilities: Develop and implement long-term strategies for Complaints, C click apply for full job details

Closing date: 05-03-2026 Customer Team Member Location: Main Street South Uist, Daliburgh, HS8 5SS Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration 3 months contract with potential to go permanent with the client Hours Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email from initial contact through to final delivery. Delivering an exceptional customer service experience, ensuring high standards of care, professionalism, and attention to detail at all times. Accurately completing data entry and processing customer orders in a timely manner. Collaborating with colleagues and other stakeholders to clarify information, share updates, and resolve customer queries effectively. Maintaining accurate and up-to-date customer records in the CRM system. Building and nurturing strong relationships with key stakeholders within the customer account base. Liaising with Fleet and Capacity Planners to confirm transport and material availability. Keeping customers informed throughout the process, enabling efficient planning of transport resources to meet commercial demands. Essential: Previous Customer Service Skills

Sales Support Executive Freight Industry Castle Donnington 26,000 to 27,000 per annum We are recruiting for a Sales Support Executive to join a busy and fast paced sales freight office. This is an important role working in a team handling a high number of day-to-day quotations, communicating across departments internally as well as with our client airlines and agents both locally and overseas. Responsibilities: Prepare and process new sales quotations via the CB platform Follow up on quotes via telephone and email to convert opportunities into bookings Manage a high volume of daily quotation requests accurately and efficiently Communicate effectively with internal departments, airlines, and overseas agents Support the continuous improvement of the quote management system Deliver high levels of customer service at all times Skills & Experience Strong customer service skills Excellent written and verbal English High level of accuracy and attention to detail Strong organisational and administrative skills Strong IT skills Ability to work effectively under pressure in a fast-paced environment Ability to work independently and as part of a team Quick to learn with a proactive approach Self-motivated and solutions-focused Previous customer service / admin experience within the Freight industry would be an advantage however, if you have strong transferable skills and a desire learn the freight industry we are keen to hear from you.

We are seeking a dedicated and detail-oriented Customer Service & Compliance Officer to join a brilliant team based in Bradford. The ideal candidate will be responsible for progressing jobs, handling client and tenant queries and ensuring the appropriate evidence is uploaded in support. CSC Officers deliver a service focussed on reliability, accuracy, timely evidence and clear communication and es click apply for full job details

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. Key Responsibilities Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living click apply for full job details

Senior Complaints Handler / Team Lead (Housing / Repairs) Hemel Hempstead, Hertfordshire (Hybrid Working) £38,325.00 per annum Permanent, Full Time (37 hours per week) Thrive Homes are seeking a Senior Complaints Handler / Team Lead to oversee the daily operation of the complaints service, managing the team and ensuring all complaints are logged, assigned, and progressed in accordance with the Housing Ombudsman s Complaint Handling Code, relevant regulatory requirements, and Thrive s internal policies and procedures. This key role will provide daily supervision, coaching and performance management for a team of eight, ensuring wellbeing and development in line with organisational policies. While this role is hybrid, you will be required to attend our office to gain a thorough understanding of our Repairs department and how it operates. This will include spending time with colleagues, observing key processes, and building the knowledge needed to handle related complaints confidently and effectively. Other Responsibilities: Oversee a high volume of complaints correspondence, ensuring complaints and service requests are correctly identified, logged, prioritised and allocated. Allocate and monitor caseloads, records and response deadlines to ensure complaints are progressed in line with policy and agreed timescales, taking action where cases are at risk of delay and escalating high-risk matters where appropriate. Act as the first point of support for complaint handling queries from the team and wider business, providing advice in line with policy and regulatory requirements. Assist with audits, compliance activity and Ombudsman enquiries, ensuring case information and evidence is provided where required. Work collaboratively with the Complaints Resolution Manager to maintain continuity of service, providing cover or deputising where required. Line management. Requirements: Supervising or line managing staff, including allocating work, monitoring performance, supporting development and managing day-to-day operational issues. Complaints handling in social housing or a regulated environment. Working in a complaints role and applying complaint handling procedures in line with the Housing Ombudsman Complaint Handling Code or equivalent regulatory standards. Workload planning, case allocation and deadline management in a high-volume environment. Organising team workloads, allocating cases or tasks, prioritising work and ensuring responses are delivered within policy or regulatory timescales. Use of case management systems and Microsoft Excel (intermediate level or above). Using systems and spreadsheets to track cases, manage workflows or produce operational information. Providing operational guidance and supporting complex or sensitive cases. Acting as a first point of contact for colleagues, advising on complaint handling or customer cases and escalating risks appropriately. Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: 2nd March 2026 Interviews: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Thrive Homes and Watford Community Housing are exploring a potential merger that would create a stronger organisation built on shared values and geography. For our people, this means new opportunities to grow, develop, and make an even bigger impact. By combining resources and expertise, we aim to invest more in homes, deliver excellent customer service, and expand affordable housing for local communities, all while offering our staff greater scope to shape their careers in housing.

The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Swedish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Seeking all those who have experience working Corporate Reception roles working in a team, managing front of house and delivering exceptional guest experience. You'll be working at a gorgeous building on the riverside in South East London and just a short walk from London Bridge station click apply for full job details

Credit Controller Maidstone Temp to perm opportunity Salary - 27,000 + (Monthly Bonus) Our client is seeking a motivated Credit Controller to join their finance team. This is an excellent opportunity for someone with strong organisational skills and a background in accounts or credit control to play a key role in ensuring the smooth running of customer accounts. The role is based on the outskirts of Maidstone and offers a free shuttle bus from the Maidstone town centre. Key Responsibilities: Managing debtor accounts and ensuring timely payment collection Liaising with customers by phone and email to resolve payment queries Reconciling accounts and preparing regular reports for management Supporting the wider accounts team with ad hoc finance duties The Ideal Candidate Will Have: Previous credit control or accounts experience Strong communication and negotiation skills High attention to detail and the ability to meet deadlines Confidence using IT systems and Microsoft Office, especially Excel What's on Offer: A friendly, supportive team environment Career development opportunities Cycle parking and shelters Free shuttle bus to the business park - picked up from the town centre. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Care Service Manager Location: Edinburgh, EH11 4EP Salary: £36.050.00 per annum Contract: Full time, Permanent Hours: 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have the s click apply for full job details

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard click apply for full job details

We have an exciting opportunity for an experienced Service Manager to join our management team at Exeter/Car & Van Store. The Opportunity: In this role, you will play an important role in supporting and motivating a team of Service & Parts Advisors by setting objectives to maximise performance and profitability, in additionto managing a workshopto ensure that workshop efficiency and productivity rat click apply for full job details

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team click apply for full job details

Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration - 3 months contract with potential to go permanent with the client Hours - Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email - from initial contact through to f click apply for full job details

Fawkes & Reece are currently recruiting for a Customer Service Coordinator to join a well-established and growing team based in the DE24 area of Derby. This is an excellent opportunity for someone with strong organisational skills and a passion for delivering excellent customer service Customer Service Coordinator Location: DE24 (Derby) Salary: £26,000- £32,000 DOE Company: Fawkes & Reece If you are i click apply for full job details

Customer Development & Relations Manager Hybrid/Remote National Travel Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities, and driving meaningful commercial growth? Salary - 50,000 - 55,000 DOE Employee Benefits & Package Pri click apply for full job details

Service Manager Rochdale, Greater Manchester Full Time £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department click apply for full job details

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISEs programmes challenge attitudes and facilitate long-lasting behaviour chang click apply for full job details

Derbyshire County Council Digital Services Matlock / Hybrid Grade 12 Full-time Are you passionate about making sure new and changed digital services land smoothly, safely, and successfully? Do you thrive at the intersection of people, technology, and service quality? If so, wed love to hear from you click apply for full job details

Head of IT Service Architecture & Delivery Location: Yorkshire Salary: £65,000 + Bonus + Full Benefits Security Clearance: SC required (must hold or be eligible) - DV desirable We are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure Defence communications and infrastructure programme click apply for full job details

Head of Client Services Location: Nottingham (with occasional travel) Salary: £60,000 £70,000 per annum (negotiable depending on experience) Hours: 37.5 hours per week, Monday to Friday (flexibility required) Holiday: 22 days annual leave plus Bank Holidays Pin Point Recruitment is proud to be supporting a leading organisation in the search for an experienced Head of Client Services to lead client del click apply for full job details

Customer Service Coordinator Felixstowe £30K 25 days annual leave + Bank Holidays Hours: 8-5pm Company pension scheme Free parking One of the UKs largest maritime intermodal logistics operators is looking for a confident, people-focused Customer Services Coordinator who has got experience within a logistics environment to join their fast-moving team click apply for full job details

Client Director - Commercial Insurance Location: Manchester (Hybrid) Salary: £80K- £100K plus competitive bonus and benefits Are you an experienced Client Director with a passion for building strong relationships and driving business growth? We are partnering with a leading independent insurance brokerage seeking a Client Director to join its expanding team click apply for full job details