Customer Support Officer Red Recruitment is recruiting a Customer Support Officer in Taunton to join a not for profit private health-care provider, who is the Which? 'Recommended Provider' for private medical insurance. The ideal candidate will be passionate about delivering excellent customer service and have previous telephone-based experience. Benefits and Package for a Customer Support Officer: Salary: 27,000 per annum, rising to 28,000 following the probationary period. With the opportunity to progress to over 34,000. Hours: 37 hours per week, office hours are between Monday - Fridays, 8am - 7pm and Saturdays 9am - 12pm Contract Type: Permanent Location: Taunton Benefits: Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Store discount Key Responsibilities of a Customer Support Officer: Being the first point of contact for all customer enquiries Answering high-volume inbound calls Supporting the customers in their times of need including registering a claim and helping customers find the right medical professional Delivering the highest level of customer service Key Skills and Experience of a Customer Support Officer: You should be passionate about delivering the highest level of customer service You will need to have previous experience working in a telephone-based role Being resilient is required for this role due to the fast-paced environment and sometimes complex nature of the calls You will need to be confident with fantastic communication skills You should also feel comfortable working independently as well as part of a team If you are interested in this position as a Customer Support Officer and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Feb 24, 2026
Full time
Customer Support Officer Red Recruitment is recruiting a Customer Support Officer in Taunton to join a not for profit private health-care provider, who is the Which? 'Recommended Provider' for private medical insurance. The ideal candidate will be passionate about delivering excellent customer service and have previous telephone-based experience. Benefits and Package for a Customer Support Officer: Salary: 27,000 per annum, rising to 28,000 following the probationary period. With the opportunity to progress to over 34,000. Hours: 37 hours per week, office hours are between Monday - Fridays, 8am - 7pm and Saturdays 9am - 12pm Contract Type: Permanent Location: Taunton Benefits: Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Store discount Key Responsibilities of a Customer Support Officer: Being the first point of contact for all customer enquiries Answering high-volume inbound calls Supporting the customers in their times of need including registering a claim and helping customers find the right medical professional Delivering the highest level of customer service Key Skills and Experience of a Customer Support Officer: You should be passionate about delivering the highest level of customer service You will need to have previous experience working in a telephone-based role Being resilient is required for this role due to the fast-paced environment and sometimes complex nature of the calls You will need to be confident with fantastic communication skills You should also feel comfortable working independently as well as part of a team If you are interested in this position as a Customer Support Officer and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Job Title: Customer Claims Advisor Salary: £24,000 Full-Time, Permanent, 35 hours Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work between the hours of 9am and 8pm Weekly set shifts of either 9-5pm / 10-6pm / 12-8pm on a rotational basis 1x Saturday per month (mid-week rest day) We are currently recruiting for a Customer Claims Advisor to join a successful and fast paced legal firm in Liverpool City Centre You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Adhering to legal requirements, industry regulations and customer quality standards set by the company Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Legal training and / or qualification desirable Understanding the principles of claims/legal industry is essential Knowledge of customer service practices and principles Knowledge of litigation funding, insurance/legal claims the financial service industry is desirable Use of claims management and contact centre dialler systems desirable Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Feb 24, 2026
Full time
Job Title: Customer Claims Advisor Salary: £24,000 Full-Time, Permanent, 35 hours Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work between the hours of 9am and 8pm Weekly set shifts of either 9-5pm / 10-6pm / 12-8pm on a rotational basis 1x Saturday per month (mid-week rest day) We are currently recruiting for a Customer Claims Advisor to join a successful and fast paced legal firm in Liverpool City Centre You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Adhering to legal requirements, industry regulations and customer quality standards set by the company Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Legal training and / or qualification desirable Understanding the principles of claims/legal industry is essential Knowledge of customer service practices and principles Knowledge of litigation funding, insurance/legal claims the financial service industry is desirable Use of claims management and contact centre dialler systems desirable Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
JOB TITLE: Transport Customer Service Advisor PAY: 14.02p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 23rd March 2026 CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Day to day, you'll be: Delivering outstanding customer experiences through various communication channels. Multi-tasking between telephony and queue-based work. Problem-solving, being creative with solutions and pay excellent attention to the details. Playing a role in educating our customers about our products. Pro-active in your approach to personal development and learning. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. Benefits Work from home 3 days per week Weekly Pay Online payslips Dedicated aftercare team 30 Days Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What you'll need Solid communication and listening skills including a friendly telephone manner. Honest, hardworking, and genuine. Caring about helping people with their queries. The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help. The commitment to deliver on your promises and go above and beyond for people. You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Feb 24, 2026
Seasonal
JOB TITLE: Transport Customer Service Advisor PAY: 14.02p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 23rd March 2026 CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Day to day, you'll be: Delivering outstanding customer experiences through various communication channels. Multi-tasking between telephony and queue-based work. Problem-solving, being creative with solutions and pay excellent attention to the details. Playing a role in educating our customers about our products. Pro-active in your approach to personal development and learning. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. Benefits Work from home 3 days per week Weekly Pay Online payslips Dedicated aftercare team 30 Days Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What you'll need Solid communication and listening skills including a friendly telephone manner. Honest, hardworking, and genuine. Caring about helping people with their queries. The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help. The commitment to deliver on your promises and go above and beyond for people. You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
German-Speaking Customer Service Location: Maidstone Salary: 28,000 per year +Monthly Bonus Are you fluent in German and looking for an exciting customer service opportunity? In this role, you will: Provide exceptional customer service to German-speaking clients. Support commercial administration tasks, including order processing and record management. Work as part of a friendly and dynamic team, ensuring smooth and efficient operations. Requirements: Fluent in German (spoken and written). Strong organisational and communication skills. Experience in customer service or administration is preferred. This is a fantastic opportunity for someone looking to use their language skills in a professional environment while contributing to a growing team. Apply now to join a company that values your skills and offers room to grow! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 24, 2026
Full time
German-Speaking Customer Service Location: Maidstone Salary: 28,000 per year +Monthly Bonus Are you fluent in German and looking for an exciting customer service opportunity? In this role, you will: Provide exceptional customer service to German-speaking clients. Support commercial administration tasks, including order processing and record management. Work as part of a friendly and dynamic team, ensuring smooth and efficient operations. Requirements: Fluent in German (spoken and written). Strong organisational and communication skills. Experience in customer service or administration is preferred. This is a fantastic opportunity for someone looking to use their language skills in a professional environment while contributing to a growing team. Apply now to join a company that values your skills and offers room to grow! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Site Support Manager Salary:£35,000 + Car Allowance Location:North Westregion (Manchester, Warrington, Bolton) Travel between sites required (driving licence essential due to remote locations) About the Role TCFM are seeking a Site Support Manager to support our soft services operations at large Distribution Centres across the North West region click apply for full job details
Feb 24, 2026
Full time
Site Support Manager Salary:£35,000 + Car Allowance Location:North Westregion (Manchester, Warrington, Bolton) Travel between sites required (driving licence essential due to remote locations) About the Role TCFM are seeking a Site Support Manager to support our soft services operations at large Distribution Centres across the North West region click apply for full job details
Customer Service Coordinator £13.30 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e click apply for full job details
Feb 24, 2026
Contractor
Customer Service Coordinator £13.30 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e click apply for full job details
Energy Services Project Manager Permanent Hybrid/Ipswich/Coventry/Glasgow/Gatwick CLOSING DATE 03 March Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world click apply for full job details
Feb 24, 2026
Full time
Energy Services Project Manager Permanent Hybrid/Ipswich/Coventry/Glasgow/Gatwick CLOSING DATE 03 March Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world click apply for full job details
Job Title: Senior Support Engineer (Training Services) Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Competitive What youll be doing: Developing the end-to-end training material and user guides aligned to the process documentation in each area or function ensuring that th click apply for full job details
Feb 24, 2026
Full time
Job Title: Senior Support Engineer (Training Services) Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Competitive What youll be doing: Developing the end-to-end training material and user guides aligned to the process documentation in each area or function ensuring that th click apply for full job details
Overview Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries. Our goal is to enable the life sciences industry's use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization. The Customer Success Manager is responsible for managing a portfolio of strategic, global, and enterprise clients, ensuring successful onboarding, strong product adoption, long-term retention, and overall customer satisfaction with Certara software solutions. This role operates as a trusted advisor and advocate for customers, partnering closely with internal teams to deliver value, mitigate risks, and drive continuous improvement across the customer lifecycle. Responsibilities Customer Portfolio Management Manage a portfolio of global and enterprise accounts, ensuring effective onboarding, high user adoption, customer retention, and sustained satisfaction with Certara software. Act as a strategic partner and extension of the customer's team-proactively advocating for customer needs and driving progress toward defined outcomes. Renewal & Risk Mitigation Identify renewal risks early and collaborate with internal teams to define remediation strategies, ensure alignment, and secure successful renewals. Technical & Relationship Ownership Own the technical relationship with assigned clients, ensuring all customer feedback, insights, and enhancement requests are documented and communicated internally to support continuous product improvement. Cross-Functional Collaboration Partner closely with Sales to support account growth, including identifying and developing up-sell and cross-sell opportunities. Work cross-functionally with Product Management and Development teams to scope customer requirements, drive prioritization, and hold stakeholders accountable to agreed-upon timelines. Qualifications Qualifications: 5+ years relevant work experience in a customer-facing role. SaaS experience a benefit. Bachelor's degree in life sciences, computer technology or related fields would be a plus. Experience in pharmaceutical, biotech (including service provides to those industries) or sciences-related industries Skills & Abilities: Excellent communication skills, including issue tracking, triaging and crisis management. Strong organizational skills with the ability to manage multiple customer initiatives simultaneously. Ability to communicate effectively with customers, internal teams, and all levels of management. Proven ability to understand, influence, and manage client expectations. Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
Feb 24, 2026
Full time
Overview Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries. Our goal is to enable the life sciences industry's use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization. The Customer Success Manager is responsible for managing a portfolio of strategic, global, and enterprise clients, ensuring successful onboarding, strong product adoption, long-term retention, and overall customer satisfaction with Certara software solutions. This role operates as a trusted advisor and advocate for customers, partnering closely with internal teams to deliver value, mitigate risks, and drive continuous improvement across the customer lifecycle. Responsibilities Customer Portfolio Management Manage a portfolio of global and enterprise accounts, ensuring effective onboarding, high user adoption, customer retention, and sustained satisfaction with Certara software. Act as a strategic partner and extension of the customer's team-proactively advocating for customer needs and driving progress toward defined outcomes. Renewal & Risk Mitigation Identify renewal risks early and collaborate with internal teams to define remediation strategies, ensure alignment, and secure successful renewals. Technical & Relationship Ownership Own the technical relationship with assigned clients, ensuring all customer feedback, insights, and enhancement requests are documented and communicated internally to support continuous product improvement. Cross-Functional Collaboration Partner closely with Sales to support account growth, including identifying and developing up-sell and cross-sell opportunities. Work cross-functionally with Product Management and Development teams to scope customer requirements, drive prioritization, and hold stakeholders accountable to agreed-upon timelines. Qualifications Qualifications: 5+ years relevant work experience in a customer-facing role. SaaS experience a benefit. Bachelor's degree in life sciences, computer technology or related fields would be a plus. Experience in pharmaceutical, biotech (including service provides to those industries) or sciences-related industries Skills & Abilities: Excellent communication skills, including issue tracking, triaging and crisis management. Strong organizational skills with the ability to manage multiple customer initiatives simultaneously. Ability to communicate effectively with customers, internal teams, and all levels of management. Proven ability to understand, influence, and manage client expectations. Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Feb 24, 2026
Full time
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Customer Development & Relations Manager Hybrid/Remote National Travel Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities, and driving meaningful commercial growth? Salary - 50,000 - 55,000 DOE Employee Benefits & Package Pri click apply for full job details
Feb 24, 2026
Full time
Customer Development & Relations Manager Hybrid/Remote National Travel Full-Time Reporting to: MD Are you a commercially minded relationship?builder who thrives on turning insight into opportunity? Do you enjoy connecting with healthcare professionals, uncovering new business opportunities, and driving meaningful commercial growth? Salary - 50,000 - 55,000 DOE Employee Benefits & Package Pri click apply for full job details
JOB DESCRIPTION About the role The repairs and maintenance teams at The Guinness Partnership are critical to our success. They provide day-to-day responsive repairs to our residents as well as the refurbishment of empty homes. We have a new opportunity for a Service Manager to join the Guinness Property Responsive Repairs Team click apply for full job details
Feb 24, 2026
Full time
JOB DESCRIPTION About the role The repairs and maintenance teams at The Guinness Partnership are critical to our success. They provide day-to-day responsive repairs to our residents as well as the refurbishment of empty homes. We have a new opportunity for a Service Manager to join the Guinness Property Responsive Repairs Team click apply for full job details
Customer Service Coordinator - Transport / Distribution - Stockport - Up to £35,000. About the Company Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Coordinator to be based in their head office in Stockport click apply for full job details
Feb 24, 2026
Full time
Customer Service Coordinator - Transport / Distribution - Stockport - Up to £35,000. About the Company Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Coordinator to be based in their head office in Stockport click apply for full job details
Company Description Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Through click apply for full job details
Feb 24, 2026
Full time
Company Description Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Through click apply for full job details
CCP are delighted to partner with a growing , successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based click apply for full job details
Feb 24, 2026
Full time
CCP are delighted to partner with a growing , successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based click apply for full job details
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary: TCH Repairs provides a repair service to over 10,000 tenants of Town & Country Housing. Your role is to be their first point of contact when they raise a repair, answering calls to the repair helpdesk. For more information, and to apply, please click 'Apply Now'.
Feb 24, 2026
Full time
Role Summary: TCH Repairs provides a repair service to over 10,000 tenants of Town & Country Housing. Your role is to be their first point of contact when they raise a repair, answering calls to the repair helpdesk. For more information, and to apply, please click 'Apply Now'.
Quick Apply Our client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for. Must have a full clean UK Drivers Licence as will be on a call out rota Key responsibilities of Customer Service Advisor: Take responsibility for handling customer orders and enquiries in an effective and efficient manner. To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team s goal of maintaining the highest quality of customer satisfaction. To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature. There will be some warehouse duties involved including manning of the trade counter when required. Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover. Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Participation in the annual stock take. Essential qualities for the role of Customer Service Advisor Must be well-presented, polite, helpful, proactive and motivated. MUST HAVE UK DRIVING LICENSE Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation s sensitive and confidential data being disclosed to competitors and other interested parties. Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team. Must have a full clean UK Drivers Licence as will be on a call out rota Must be able to cover phones when required and attend call outs as necessary. Call outs are paid up to £100 per call out. Forklift licence would be an advantage however, not necessary but must be willing to undertake forklift training provided and paid for by the company Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). To start on 3rd November 2025. Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks. We look forward to hearing from you at Team CV LTD.
Feb 24, 2026
Full time
Quick Apply Our client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for. Must have a full clean UK Drivers Licence as will be on a call out rota Key responsibilities of Customer Service Advisor: Take responsibility for handling customer orders and enquiries in an effective and efficient manner. To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team s goal of maintaining the highest quality of customer satisfaction. To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature. There will be some warehouse duties involved including manning of the trade counter when required. Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover. Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Participation in the annual stock take. Essential qualities for the role of Customer Service Advisor Must be well-presented, polite, helpful, proactive and motivated. MUST HAVE UK DRIVING LICENSE Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation s sensitive and confidential data being disclosed to competitors and other interested parties. Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team. Must have a full clean UK Drivers Licence as will be on a call out rota Must be able to cover phones when required and attend call outs as necessary. Call outs are paid up to £100 per call out. Forklift licence would be an advantage however, not necessary but must be willing to undertake forklift training provided and paid for by the company Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). To start on 3rd November 2025. Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks. We look forward to hearing from you at Team CV LTD.
£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers -Answering any customer questions and providing high levels of customer service -Resolving customers' vehicle issues via phone call -Keeping the customer updated at all times Requirements: To work in the RAC Customer Service department, we are looking for people who have exceptional Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered: -Previous customer service experience (essential) -Excellent timekeeping and punctuality (essential) -Excellent communication skills (essential) -Professional telephone manner (essential) -Call centre experience (useful)
Feb 24, 2026
Seasonal
£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers -Answering any customer questions and providing high levels of customer service -Resolving customers' vehicle issues via phone call -Keeping the customer updated at all times Requirements: To work in the RAC Customer Service department, we are looking for people who have exceptional Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered: -Previous customer service experience (essential) -Excellent timekeeping and punctuality (essential) -Excellent communication skills (essential) -Professional telephone manner (essential) -Call centre experience (useful)
Housing Repairs and Maintenance Contact Centre Manager An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. If youve also worked in the following roles, wed also like to hear from you: Contact Centre Operations Manager, Custom click apply for full job details
Feb 24, 2026
Contractor
Housing Repairs and Maintenance Contact Centre Manager An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. If youve also worked in the following roles, wed also like to hear from you: Contact Centre Operations Manager, Custom click apply for full job details
Director of Customer Success Egham, Surrey (Hybrid) Competitive Pay & Benefits Ready to own the customer journey at scale? Our client is an award-winning UK technology company operating at the cutting edge of digital experimentation, personalisation and optimisation. With 40%+ year-on-year growth, a blue-chip customer base, and a reputation for service, this is a business on a serious u click apply for full job details
Feb 24, 2026
Full time
Director of Customer Success Egham, Surrey (Hybrid) Competitive Pay & Benefits Ready to own the customer journey at scale? Our client is an award-winning UK technology company operating at the cutting edge of digital experimentation, personalisation and optimisation. With 40%+ year-on-year growth, a blue-chip customer base, and a reputation for service, this is a business on a serious u click apply for full job details
The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influen click apply for full job details
Feb 24, 2026
Full time
The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influen click apply for full job details
Service Manager Rochdale, Greater Manchester Full Time £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department click apply for full job details
Feb 24, 2026
Full time
Service Manager Rochdale, Greater Manchester Full Time £60,000 per annum plus performance-related bonus Ready to lead a team that delivers world-class service? A world-class ISO9001, market leader in the manufacture of automatic combustion equipment, is seeking a Service Manager to lead and develop its established Service Department click apply for full job details
Senior Services Manager Salary £29,000 to £30,200 paand great benefits including Health Cash Plan Permanent, (37.5 hpw) Norwich, Norfolk We cant offer a CoS for this role Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life?As our Senior Client Services Manager, youll lead our Norwich team to deliver person centred housing related sup click apply for full job details
Feb 24, 2026
Full time
Senior Services Manager Salary £29,000 to £30,200 paand great benefits including Health Cash Plan Permanent, (37.5 hpw) Norwich, Norfolk We cant offer a CoS for this role Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life?As our Senior Client Services Manager, youll lead our Norwich team to deliver person centred housing related sup click apply for full job details
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
Feb 24, 2026
Full time
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, a click apply for full job details
Office Based (5 Days) Key Skills: Returns Supervisor (Equipment, Hardware, Lighting), Ensuring the smooth movement, tracking, and reconciliation of technical film-lighting, Team Liaison, Supplier Coordination, Must have excellent communication skills. Excellent + Substantial Benefits My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, gen click apply for full job details
Feb 24, 2026
Full time
Office Based (5 Days) Key Skills: Returns Supervisor (Equipment, Hardware, Lighting), Ensuring the smooth movement, tracking, and reconciliation of technical film-lighting, Team Liaison, Supplier Coordination, Must have excellent communication skills. Excellent + Substantial Benefits My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, gen click apply for full job details
Cedar is partnering with a global consumer-led organisation to appoint a Group Reporting Manager within its central Group Finance function. This is a high impact opportunity designed for a Big 4 / Top 10 Audit or Transaction Services professional looking to transition into a broad, commercially engaged industry role with genuine exposure to senior stakeholders and complex group-level activity click apply for full job details
Feb 24, 2026
Full time
Cedar is partnering with a global consumer-led organisation to appoint a Group Reporting Manager within its central Group Finance function. This is a high impact opportunity designed for a Big 4 / Top 10 Audit or Transaction Services professional looking to transition into a broad, commercially engaged industry role with genuine exposure to senior stakeholders and complex group-level activity click apply for full job details
Service Manager £60,000 + 15% bonus + car allowance + excellent wider benefits Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer. Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general click apply for full job details
Feb 24, 2026
Full time
Service Manager £60,000 + 15% bonus + car allowance + excellent wider benefits Exciting opportunity that will see you responsible for the overall Service department of a specialist machinery manufacturer. Hybrid working opportunity within a highly reputable market leader. Very little travelling away in general click apply for full job details
Job Title: Client Manager - Accountancy Practice Salary: Up to £45,000 per annum Location: Reading Area Job Type: Full-time, Permanent About the Role We are working with a well-established and growing accountancy practice seeking an experienced and client-focused Client Manager to join their team click apply for full job details
Feb 24, 2026
Full time
Job Title: Client Manager - Accountancy Practice Salary: Up to £45,000 per annum Location: Reading Area Job Type: Full-time, Permanent About the Role We are working with a well-established and growing accountancy practice seeking an experienced and client-focused Client Manager to join their team click apply for full job details
Extra Care Service Leader Recruited on behalf of P4 Recruitment Are you looking for your next challenge in health and social care? Are you passionate about supporting others and experienced in leading your own team of support workers? Were working with a leading health and social care provider to find an experienced, dedicated, and compassionate Service Leader for an Extra Care service in Manchester click apply for full job details
Feb 24, 2026
Full time
Extra Care Service Leader Recruited on behalf of P4 Recruitment Are you looking for your next challenge in health and social care? Are you passionate about supporting others and experienced in leading your own team of support workers? Were working with a leading health and social care provider to find an experienced, dedicated, and compassionate Service Leader for an Extra Care service in Manchester click apply for full job details
Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services go live click apply for full job details
Feb 24, 2026
Full time
Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services go live click apply for full job details
Our client, is looking for an experienced Aftersales Manager to lead operations at their flagship super site in Bristol. This is not a small operation. The site is a large, fast-paced dealership with a substantial workshop, parts department and service reception team. Were looking for someone who has already operated at this level, youll need solid experience managing aftersales within a similar si click apply for full job details
Feb 24, 2026
Full time
Our client, is looking for an experienced Aftersales Manager to lead operations at their flagship super site in Bristol. This is not a small operation. The site is a large, fast-paced dealership with a substantial workshop, parts department and service reception team. Were looking for someone who has already operated at this level, youll need solid experience managing aftersales within a similar si click apply for full job details
Customer Service Coordinator required for an immediate temp position. Pay rate per hour will be £14.42 . Working hours will be Monday - Friday, 8.30am - 5.30pm. Duties: Breakdown issues reported into specific housing defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administrative functions as directed by other click apply for full job details
Feb 24, 2026
Seasonal
Customer Service Coordinator required for an immediate temp position. Pay rate per hour will be £14.42 . Working hours will be Monday - Friday, 8.30am - 5.30pm. Duties: Breakdown issues reported into specific housing defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administrative functions as directed by other click apply for full job details
Craft your future with us. At Harrison Spinks, we have been handmaking luxury mattresses in Britain since 1840 - with innovation, sustainability, and passion stitched into every seam. Join a team where tradition meets purpose, and your work truly matters. We are looking for a dynamic and strategic Senior Customer Experience Manager to lead our customer experience function and shape how our customer click apply for full job details
Feb 24, 2026
Full time
Craft your future with us. At Harrison Spinks, we have been handmaking luxury mattresses in Britain since 1840 - with innovation, sustainability, and passion stitched into every seam. Join a team where tradition meets purpose, and your work truly matters. We are looking for a dynamic and strategic Senior Customer Experience Manager to lead our customer experience function and shape how our customer click apply for full job details
12-month Fixed Term Contract Customer Service Coordinator- Neath Yolk Recruitment is seeking an upbeat and personable Customer Service Coordinator to join a forward-thinking manufacturing company in Neath. The client specialises in innovative and high-quality manufacturing solutions. The ideal candidate will have need to have a good telephone manner, a positive attitude, and the ability to multitask in a busy environment. This is a fantastic opportunity for someone hardworking to be rewarded in a family business which is an expanding and prosperous business. What you'll be doing: Handle customer enquiries by phone and email in the spare parts team Prepare quotations and process customer orders Raise purchase orders and liaise with suppliers Coordinate couriers and monitor deliveries Maintain accurate records on internal systems This is what you'll need: Customer service or order processing experience via telephone and email Experience in manufacturing or engineering environments or similar Experience working with parts, spares, or components Confident communicator with strong attention to detail Comfortable using internal order management systems IT skills, including Microsoft Office packages And this is what you'll get in return: Monday-Friday working hours with early finish Fridays! Recognition and reward of working for family owned business Salary dependant on experience level 28 holidays per year (including bank holidays) Free parking onsite
Feb 24, 2026
Seasonal
12-month Fixed Term Contract Customer Service Coordinator- Neath Yolk Recruitment is seeking an upbeat and personable Customer Service Coordinator to join a forward-thinking manufacturing company in Neath. The client specialises in innovative and high-quality manufacturing solutions. The ideal candidate will have need to have a good telephone manner, a positive attitude, and the ability to multitask in a busy environment. This is a fantastic opportunity for someone hardworking to be rewarded in a family business which is an expanding and prosperous business. What you'll be doing: Handle customer enquiries by phone and email in the spare parts team Prepare quotations and process customer orders Raise purchase orders and liaise with suppliers Coordinate couriers and monitor deliveries Maintain accurate records on internal systems This is what you'll need: Customer service or order processing experience via telephone and email Experience in manufacturing or engineering environments or similar Experience working with parts, spares, or components Confident communicator with strong attention to detail Comfortable using internal order management systems IT skills, including Microsoft Office packages And this is what you'll get in return: Monday-Friday working hours with early finish Fridays! Recognition and reward of working for family owned business Salary dependant on experience level 28 holidays per year (including bank holidays) Free parking onsite
Contracts Manager Location: Berkshire, Oxfordshire Salary: 75,000 - 85,000 + Car Allowance + Pension + Company bonus The Opportunity We are working with a respected contractor with a strong regional footprint and a reputation for delivering technically demanding, fast-paced projects. They're strengthening their leadership team with a Contracts Manager who can take ownership of a live portfolio and shape delivery standards going forward.You'll be at the centre of projects that matter, complex, controlled-environment schemes where precision, programme, and client trust are everything. Typical values sit between 1 million and 7 Million, often on accelerated programmes, and you'll be managing multiple sites concurrently across Berkshire and Oxfordshire. Why This Role? Impact you can see: You'll inherit live work and an established supply chain, with the remit to raise performance across safety, quality, and programme. Real autonomy: From pre-construction through handover-own the plan, the team, and the outcomes. Client-facing visibility: You'll be the go-to person for senior stakeholders, shaping repeat business and long-term relationships. Exclusive pathway: As Hays' exclusive partner on this appointment, shortlisted candidates will move quickly and have direct access to decision-makers. What You'll DoLead Delivery Across Multiple Sites Run several schemes in parallel-planning, sequencing and resource allocation to hit tight, fast-track milestones without compromising quality or safety. Chair site progress meetings; convert design intent into executable, fully integrated construction plans. Drive Technical & Pre-Construction Shape pre-construction: scope, buildability reviews, risk registers, procurement strategy, and programme logic. Coordinate design teams to close out RFI/TQ cycles swiftly and maintain design assurance throughout the build. Own the Commercials Take responsibility for the financials-forecasting, change control, early warnings, and cost-to-complete. Work confidently with NEC and JCT forms, ensuring contractual compliance and robust records. Be the Client Anchor Maintain transparent, solution-focused communication with client reps. Spot opportunities for extensions, variations, and new work streams to secure repeat business. Lead People & Culture Set expectations, mentor Project Engineers and Site Managers, and build a high-trust environment where teams deliver first time, right first time. What You'll Bring A track record as a Contracts Manager (or Senior PM ready to step up) delivering design & build projects, ideally within specialist or controlled environments. Strong working knowledge of NEC/JCT contracts and practical commercial acumen. Proven ability to manage multiple live sites and fast-track programmes-calm under pressure, decisive, and organised. A collaborative style: you build relationships with designers, supply chain, and clients that make delivery smoother. Relevant qualifications (e.g., B.Eng. / Construction Management / Project Management). Professional status (MCIOB/CEng or equivalent) advantageous. Full UK driving licence. Package & Progression 75,000- 85,000 base salary, car allowance, and comprehensive benefits. A supportive leadership team with clear progression routes-deliver, and you'll be trusted with bigger, more complex portfolios. Work across a range of 1m- 6m schemes with national-profile end users. How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 24, 2026
Full time
Contracts Manager Location: Berkshire, Oxfordshire Salary: 75,000 - 85,000 + Car Allowance + Pension + Company bonus The Opportunity We are working with a respected contractor with a strong regional footprint and a reputation for delivering technically demanding, fast-paced projects. They're strengthening their leadership team with a Contracts Manager who can take ownership of a live portfolio and shape delivery standards going forward.You'll be at the centre of projects that matter, complex, controlled-environment schemes where precision, programme, and client trust are everything. Typical values sit between 1 million and 7 Million, often on accelerated programmes, and you'll be managing multiple sites concurrently across Berkshire and Oxfordshire. Why This Role? Impact you can see: You'll inherit live work and an established supply chain, with the remit to raise performance across safety, quality, and programme. Real autonomy: From pre-construction through handover-own the plan, the team, and the outcomes. Client-facing visibility: You'll be the go-to person for senior stakeholders, shaping repeat business and long-term relationships. Exclusive pathway: As Hays' exclusive partner on this appointment, shortlisted candidates will move quickly and have direct access to decision-makers. What You'll DoLead Delivery Across Multiple Sites Run several schemes in parallel-planning, sequencing and resource allocation to hit tight, fast-track milestones without compromising quality or safety. Chair site progress meetings; convert design intent into executable, fully integrated construction plans. Drive Technical & Pre-Construction Shape pre-construction: scope, buildability reviews, risk registers, procurement strategy, and programme logic. Coordinate design teams to close out RFI/TQ cycles swiftly and maintain design assurance throughout the build. Own the Commercials Take responsibility for the financials-forecasting, change control, early warnings, and cost-to-complete. Work confidently with NEC and JCT forms, ensuring contractual compliance and robust records. Be the Client Anchor Maintain transparent, solution-focused communication with client reps. Spot opportunities for extensions, variations, and new work streams to secure repeat business. Lead People & Culture Set expectations, mentor Project Engineers and Site Managers, and build a high-trust environment where teams deliver first time, right first time. What You'll Bring A track record as a Contracts Manager (or Senior PM ready to step up) delivering design & build projects, ideally within specialist or controlled environments. Strong working knowledge of NEC/JCT contracts and practical commercial acumen. Proven ability to manage multiple live sites and fast-track programmes-calm under pressure, decisive, and organised. A collaborative style: you build relationships with designers, supply chain, and clients that make delivery smoother. Relevant qualifications (e.g., B.Eng. / Construction Management / Project Management). Professional status (MCIOB/CEng or equivalent) advantageous. Full UK driving licence. Package & Progression 75,000- 85,000 base salary, car allowance, and comprehensive benefits. A supportive leadership team with clear progression routes-deliver, and you'll be trusted with bigger, more complex portfolios. Work across a range of 1m- 6m schemes with national-profile end users. How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Forces Recruitment Solutions Group Ltd
Leighton Buzzard, Bedfordshire
A growing eyewear company is looking for an Operations Manager to improve the performance of the company and ensure customer service and logistical operations align with the company s objectives. The Operations Manager will have strong demonstrable experience in operations management, be able to bring out the best in people, and have experience in delivering results. In addition, the Operations Manager will be able to effectively communicate at all levels, have confidence and courage to face new challenges, and is able to promote the Company s core values. Applications from ex-military personnel are strongly encouraged Key Responsibilities: The specific duties of the Operations Manager include improving performance, managing resources to ensure that customer service and warehouse operational activities align with the expectations for the Company s Centre of Excellence objectives. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. Find opportunities to support team & individual development possibilities Manage warehouse fulfilment efficiencies (inclusive of import & export) & all inventory controls Ensure products are accurately picked and packed on a per-order basis for dispatch to customers Goods in/out: Receive product from suppliers, ensuring physical count matches purchase order/invoice, and resolving discrepancies Monitor all fulfilment KPIs and ensure that Customer SLAs are satisfied Oversee operational systems, processes, and infrastructure while looking for opportunities for improvement, whilst ensuring all operations are carried out in an appropriate, cost-effective way Support the Sales Team s efforts by ensuring that deliverables are supported by great customer service Development and implementation of operational procedures and policies Telephony system & general equipment management, including I.T & peripherals Manage general office maintenance & security controls for the building (CCTV) Support Senior Management with logistics contract negotiations Own the completion and delivery of other projects as assigned Build and maintain productive relationships with business leaders & all stakeholders Knowledge, skills and qualifications: Essential: Can demonstrate outstanding attention to detail, administration, and documentation control capability and with proven aptitude for organising Have a heightened awareness of operational concerns, the ability to be agile whilst retaining objective focus and be responsive to time-sensitive issues Excellent organisational skills to coordinate daily team activities Able to demonstrate personal motivation and drive to deliver results You will be engaging and have a positive approach, demonstrating an awareness of personal brand and impact and have a great team spirit Emotionally intelligent; a team player with exceptional listening and communication skills Experience of working with various software, operational platforms and tools System-minded, able to pick up and integrate with new systems or processes and data reporting Proven work experience as Operations Manager or similar role Customer Service Management experience Outstanding line management experience with proven Leadership ability Salary: £45,000 £50,000 Benefits: To be discussed further at the interview stage
Feb 24, 2026
Full time
A growing eyewear company is looking for an Operations Manager to improve the performance of the company and ensure customer service and logistical operations align with the company s objectives. The Operations Manager will have strong demonstrable experience in operations management, be able to bring out the best in people, and have experience in delivering results. In addition, the Operations Manager will be able to effectively communicate at all levels, have confidence and courage to face new challenges, and is able to promote the Company s core values. Applications from ex-military personnel are strongly encouraged Key Responsibilities: The specific duties of the Operations Manager include improving performance, managing resources to ensure that customer service and warehouse operational activities align with the expectations for the Company s Centre of Excellence objectives. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. Find opportunities to support team & individual development possibilities Manage warehouse fulfilment efficiencies (inclusive of import & export) & all inventory controls Ensure products are accurately picked and packed on a per-order basis for dispatch to customers Goods in/out: Receive product from suppliers, ensuring physical count matches purchase order/invoice, and resolving discrepancies Monitor all fulfilment KPIs and ensure that Customer SLAs are satisfied Oversee operational systems, processes, and infrastructure while looking for opportunities for improvement, whilst ensuring all operations are carried out in an appropriate, cost-effective way Support the Sales Team s efforts by ensuring that deliverables are supported by great customer service Development and implementation of operational procedures and policies Telephony system & general equipment management, including I.T & peripherals Manage general office maintenance & security controls for the building (CCTV) Support Senior Management with logistics contract negotiations Own the completion and delivery of other projects as assigned Build and maintain productive relationships with business leaders & all stakeholders Knowledge, skills and qualifications: Essential: Can demonstrate outstanding attention to detail, administration, and documentation control capability and with proven aptitude for organising Have a heightened awareness of operational concerns, the ability to be agile whilst retaining objective focus and be responsive to time-sensitive issues Excellent organisational skills to coordinate daily team activities Able to demonstrate personal motivation and drive to deliver results You will be engaging and have a positive approach, demonstrating an awareness of personal brand and impact and have a great team spirit Emotionally intelligent; a team player with exceptional listening and communication skills Experience of working with various software, operational platforms and tools System-minded, able to pick up and integrate with new systems or processes and data reporting Proven work experience as Operations Manager or similar role Customer Service Management experience Outstanding line management experience with proven Leadership ability Salary: £45,000 £50,000 Benefits: To be discussed further at the interview stage
Head of Customer Operations Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisat click apply for full job details
Feb 24, 2026
Full time
Head of Customer Operations Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisat click apply for full job details
Looking for a job that truly makes a difference? Join our team and provide essential transport for children and vulnerable adults, ensuring they get to school and care centers safely and comfortably. Great opportunity to work as a Driver in Benfleet . The rate of pay is £12.21 per hour. This is a part-time role working 10 hours per week , Monday to Friday , with availability between: - 6.30am - 10.00am - 2.30pm - 5.00pm Your Time at Work As a Driver, you'll be driving children and adults with special needs to and from school. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip. Our Perfect Worker Our perfect Driver will be a hardworking individual with the ability to show commitment and care to individuals or small groups. You will have excellent communication skills and be able to work alongside a passenger assistant member. You will have a caring and calming nature. Be willing to have an enhanced DBS and medical check completed. You must hold a full valid driving license for a minimum of 3 years; successful applicants will have a DVLA check as part of the application process. Key Information and Benefits - Earn £12.21 per hour - Part-time - Temp to perm opportunity - Full training provided - Attendance bonus - Performance bonus Job Ref: 1KINS About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Feb 24, 2026
Full time
Looking for a job that truly makes a difference? Join our team and provide essential transport for children and vulnerable adults, ensuring they get to school and care centers safely and comfortably. Great opportunity to work as a Driver in Benfleet . The rate of pay is £12.21 per hour. This is a part-time role working 10 hours per week , Monday to Friday , with availability between: - 6.30am - 10.00am - 2.30pm - 5.00pm Your Time at Work As a Driver, you'll be driving children and adults with special needs to and from school. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip. Our Perfect Worker Our perfect Driver will be a hardworking individual with the ability to show commitment and care to individuals or small groups. You will have excellent communication skills and be able to work alongside a passenger assistant member. You will have a caring and calming nature. Be willing to have an enhanced DBS and medical check completed. You must hold a full valid driving license for a minimum of 3 years; successful applicants will have a DVLA check as part of the application process. Key Information and Benefits - Earn £12.21 per hour - Part-time - Temp to perm opportunity - Full training provided - Attendance bonus - Performance bonus Job Ref: 1KINS About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
WERE HIRING: SERVICE MANAGER (DYN IDSVA) Lead with purpose. Change the story for men who need to be heard. Closing date: 06 March 2026 Interviews: 1617 March 2026 Based at Cardiff main office travel expected 21.75 flexible hours per week Permanent to 31 March 2027 (possible extension pending funding) Salary: £25,881 click apply for full job details
Feb 24, 2026
Full time
WERE HIRING: SERVICE MANAGER (DYN IDSVA) Lead with purpose. Change the story for men who need to be heard. Closing date: 06 March 2026 Interviews: 1617 March 2026 Based at Cardiff main office travel expected 21.75 flexible hours per week Permanent to 31 March 2027 (possible extension pending funding) Salary: £25,881 click apply for full job details
Are you a confident communicator with a passion for helping people achieve their goals through education? thefutureworks are looking for a Recruitment and Conversion Specialist to join the dynamic GrowCo team at Coventry University Online. The working hours are 05:00 - 13:00 Monday, Tuesday, Thursday and 09:00 - 17:00 Saturday and Sunday, with every Wednesday and Friday off. In this fast-paced role, you'll make around 100 outbound calls a day, connecting with prospective students across the UK and internationally. You'll guide them through their journey - from first enquiry to enrolment - providing expert advice on our online courses and ensuring every student receives outstanding service. Coventry University Online are shaping the future of digital education - and you could be part of that journey. You'll receive full training, career development opportunities, and the satisfaction of knowing your work makes a real impact. What you'll do: Engage and qualify potential learners through outbound calls. Build rapport, understand motivations, and support students through to enrolment. Work to clear targets in a supportive, high-performing environment. Collaborate with teams across marketing, admissions, and academic departments. What we're looking for: Proven experience in outbound calls or customer service (ideally in education or contact centres). Excellent communication and relationship-building skills. A results-driven, resilient approach and strong attention to detail. A passion for helping people transform their lives through online learning. At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours. Previously registered with us? We'd love to hear from you-please feel free to get in touch directly about this opportunity
Feb 24, 2026
Seasonal
Are you a confident communicator with a passion for helping people achieve their goals through education? thefutureworks are looking for a Recruitment and Conversion Specialist to join the dynamic GrowCo team at Coventry University Online. The working hours are 05:00 - 13:00 Monday, Tuesday, Thursday and 09:00 - 17:00 Saturday and Sunday, with every Wednesday and Friday off. In this fast-paced role, you'll make around 100 outbound calls a day, connecting with prospective students across the UK and internationally. You'll guide them through their journey - from first enquiry to enrolment - providing expert advice on our online courses and ensuring every student receives outstanding service. Coventry University Online are shaping the future of digital education - and you could be part of that journey. You'll receive full training, career development opportunities, and the satisfaction of knowing your work makes a real impact. What you'll do: Engage and qualify potential learners through outbound calls. Build rapport, understand motivations, and support students through to enrolment. Work to clear targets in a supportive, high-performing environment. Collaborate with teams across marketing, admissions, and academic departments. What we're looking for: Proven experience in outbound calls or customer service (ideally in education or contact centres). Excellent communication and relationship-building skills. A results-driven, resilient approach and strong attention to detail. A passion for helping people transform their lives through online learning. At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours. Previously registered with us? We'd love to hear from you-please feel free to get in touch directly about this opportunity
People Team Advisor - HR Professional Salary: £32,500 Location: York (Hybrid 3 days onsite) Hours: Monday to Friday - core office hours Outsource UK is recruiting an experienced People Team Advisor to join a dynamic HR team. This is a fantastic opportunity to provide professional, pragmatic HR advice and support across the business, ensuring policies and processes are applied fairly, legally, and ef click apply for full job details
Feb 24, 2026
Full time
People Team Advisor - HR Professional Salary: £32,500 Location: York (Hybrid 3 days onsite) Hours: Monday to Friday - core office hours Outsource UK is recruiting an experienced People Team Advisor to join a dynamic HR team. This is a fantastic opportunity to provide professional, pragmatic HR advice and support across the business, ensuring policies and processes are applied fairly, legally, and ef click apply for full job details
Job Title: Generator Service Controller Location: Peterborough Salary: Competitive Contract: Permanent Department: Aftermarket Department About the Role: Interaction Recruitment is excited to be working with a leading business in the Peterborough area to find a highly motivated Generator Service Controller to join their Aftermarket Department. This is a fantastic customer-facing opportunity where you will take responsibility for coordinating and managing generator service activities. You ll ensure that all service, repair, and logistics operations are completed efficiently and on time, all while providing exceptional service to customers. In this role, you will work closely with the Depot Manager, Service Supervisor, and Sales Department to support service planning, improve operational performance, and ensure customer satisfaction. The goal is to minimise downtime and make sure that all activities run smoothly and efficiently. About the Company: Our client is one of the most progressive dealerships globally, known for their excellence in the sale and customer support of construction, industrial, access, and waste & recycling equipment. As a privately owned business with a growing industrial division, they are looking for an energetic individual to join their team and help maintain their position as a dealer of choice across multiple sectors. Key Responsibilities: Build and maintain strong relationships with both internal teams and external customers, ensuring the highest level of service and satisfaction. Manage logistics related to deliveries, collections, and container shipments, ensuring they are scheduled and coordinated efficiently. Handle incoming customer inquiries and provide technical advice where needed. Take full ownership of customer calls, providing clear communication and timely resolutions. Oversee Pre-Delivery Inspections (PDIs) and the 24-hour call-out service. Allocate work to the generator engineering team, ensuring tasks are prioritised to minimise machine downtime. Raise service job cards and ensure all repair documentation is accurate and processed promptly. Keep customers updated on job progress and any additional work requirements. Process internal invoicing accurately and in a timely manner. Monitor and track work-in-progress, ensuring tasks are completed efficiently, ideally within one month. Provide general support to the Service Supervisor and Service Department, assisting with operational and administrative tasks as needed. Requirements & Skills: Proven experience in a customer-focused service or sales environment. Strong communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels. Highly organised with a keen eye for detail and excellent time management skills. Ability to multitask and handle several customer demands at once. Self-motivated and able to work independently with a proactive approach to problem-solving. Professional and flexible attitude with the ability to adapt to changes in the workplace. Commercial awareness and understanding of business operations. Hours & Benefits: Working Hours: Monday to Friday, 08:00am 5:00pm (42.5 hours per week, including a 30-minute lunch break) Salary: Competitive salary, depending on experience, plus a range of company benefits Annual Leave: 22 days + bank holidays Pension Scheme and additional benefits Why Apply? At Interaction Recruitment, we are committed to helping our candidates find the right roles that align with their skills and career goals. If you re looking for a challenging, customer-facing role with a growing company, this is an excellent opportunity to join a supportive, dynamic team. Our client offers a collaborative work environment where you can contribute to both personal and business success. Interested? If you feel you have the right skills and experience for this role, we d love to hear from you. Apply now via Interaction Recruitment and take the next step in your career! Contact (url removed) for a confidential conversation.
Feb 24, 2026
Full time
Job Title: Generator Service Controller Location: Peterborough Salary: Competitive Contract: Permanent Department: Aftermarket Department About the Role: Interaction Recruitment is excited to be working with a leading business in the Peterborough area to find a highly motivated Generator Service Controller to join their Aftermarket Department. This is a fantastic customer-facing opportunity where you will take responsibility for coordinating and managing generator service activities. You ll ensure that all service, repair, and logistics operations are completed efficiently and on time, all while providing exceptional service to customers. In this role, you will work closely with the Depot Manager, Service Supervisor, and Sales Department to support service planning, improve operational performance, and ensure customer satisfaction. The goal is to minimise downtime and make sure that all activities run smoothly and efficiently. About the Company: Our client is one of the most progressive dealerships globally, known for their excellence in the sale and customer support of construction, industrial, access, and waste & recycling equipment. As a privately owned business with a growing industrial division, they are looking for an energetic individual to join their team and help maintain their position as a dealer of choice across multiple sectors. Key Responsibilities: Build and maintain strong relationships with both internal teams and external customers, ensuring the highest level of service and satisfaction. Manage logistics related to deliveries, collections, and container shipments, ensuring they are scheduled and coordinated efficiently. Handle incoming customer inquiries and provide technical advice where needed. Take full ownership of customer calls, providing clear communication and timely resolutions. Oversee Pre-Delivery Inspections (PDIs) and the 24-hour call-out service. Allocate work to the generator engineering team, ensuring tasks are prioritised to minimise machine downtime. Raise service job cards and ensure all repair documentation is accurate and processed promptly. Keep customers updated on job progress and any additional work requirements. Process internal invoicing accurately and in a timely manner. Monitor and track work-in-progress, ensuring tasks are completed efficiently, ideally within one month. Provide general support to the Service Supervisor and Service Department, assisting with operational and administrative tasks as needed. Requirements & Skills: Proven experience in a customer-focused service or sales environment. Strong communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels. Highly organised with a keen eye for detail and excellent time management skills. Ability to multitask and handle several customer demands at once. Self-motivated and able to work independently with a proactive approach to problem-solving. Professional and flexible attitude with the ability to adapt to changes in the workplace. Commercial awareness and understanding of business operations. Hours & Benefits: Working Hours: Monday to Friday, 08:00am 5:00pm (42.5 hours per week, including a 30-minute lunch break) Salary: Competitive salary, depending on experience, plus a range of company benefits Annual Leave: 22 days + bank holidays Pension Scheme and additional benefits Why Apply? At Interaction Recruitment, we are committed to helping our candidates find the right roles that align with their skills and career goals. If you re looking for a challenging, customer-facing role with a growing company, this is an excellent opportunity to join a supportive, dynamic team. Our client offers a collaborative work environment where you can contribute to both personal and business success. Interested? If you feel you have the right skills and experience for this role, we d love to hear from you. Apply now via Interaction Recruitment and take the next step in your career! Contact (url removed) for a confidential conversation.
We wish to appoint a SEND SUPPORT MANAGER 37 hours per week - Term-time only Kent Scheme Grade D - £23,005 actual (£26,393 full time equivalent) We seek to appoint an enthusiastic and committed SEND Support Manager, working full-time - 37 hours per week, term-time only. Previous experience is preferred but not essential click apply for full job details
Feb 24, 2026
Full time
We wish to appoint a SEND SUPPORT MANAGER 37 hours per week - Term-time only Kent Scheme Grade D - £23,005 actual (£26,393 full time equivalent) We seek to appoint an enthusiastic and committed SEND Support Manager, working full-time - 37 hours per week, term-time only. Previous experience is preferred but not essential click apply for full job details
Customer Service Advisor Private Patient Team Bank/Flexible shifts Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Bank basis. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Please only apply if you can commit to these hours. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of 50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Feb 24, 2026
Full time
Customer Service Advisor Private Patient Team Bank/Flexible shifts Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Bank basis. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Please only apply if you can commit to these hours. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of 50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Job Type: Full-time, Permanent Location: Ford Farm, Ford Ln, Upton Grey, Basingstoke RG25 2RP Working Hours: Monday to Friday, 8:00 AM 5:00 PM About Us PHL is one of Europes largest forklift truck wholesalers. We prepare and sell forklifts and material handling equipment to dealers worldwide click apply for full job details
Feb 24, 2026
Full time
Job Type: Full-time, Permanent Location: Ford Farm, Ford Ln, Upton Grey, Basingstoke RG25 2RP Working Hours: Monday to Friday, 8:00 AM 5:00 PM About Us PHL is one of Europes largest forklift truck wholesalers. We prepare and sell forklifts and material handling equipment to dealers worldwide click apply for full job details
