Customer Service Centre Supervisor £35,000 - £38,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong Leadership skills? Have you worked in the electrical or mechanical industry before supporting a helpdesk customer service team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £38,000 P/A , depending on experience, plus This is a full-time, permanent. The hours of work will be Monday to Friday core office hours. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Feb 11, 2026
Full time
Customer Service Centre Supervisor £35,000 - £38,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong Leadership skills? Have you worked in the electrical or mechanical industry before supporting a helpdesk customer service team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £38,000 P/A , depending on experience, plus This is a full-time, permanent. The hours of work will be Monday to Friday core office hours. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Claims Department Team Leader Location: Wellingborough (occasional travel may be required to attend client meetings and to our office in Hull) Salary: £32,782.00 per annum Working hours: 7.5 hours, Monday to Friday + 1 in 6 Saturdays, 08:30 to 12:30 Closing Date: 18/02/2026 Purpose The Team Leader is responsible for the management of motor claims relating to vehicle accidental damage, working as part of and supervising a team to deliver the highest possible standards of customer service. Able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis, are maintained. Role Profile Leadership & Team Management Lead, motivate, and support the team to achieve individual and team performance targets. Conduct monthly one-to-one reviews and annual appraisals, providing clear feedback and development plans. Ensure all people management activities are carried out in line with company HR policies and procedures, including absence management, performance management, conduct, and disciplinary processes. Chair monthly team meetings and support ongoing coaching and mentoring. Identify training needs and support continuous improvement to reduce repeat failures. Operational Management Monitor call handling and email performance using internal reporting tools, ensuring targets are met. Produce regular performance reports for the Line Manager, along with ad hoc reports as required. Utilise Power BI to analyse performance trends, identify risks and opportunities. Ensure accurate, detailed record-keeping within company systems to maintain full audit trails. Undertake audits as agreed with your Line Manager. Continuously review and develop operational systems and processes, introducing efficiencies to improve productivity and support team effectiveness. Stakeholder & Customer Management Act as a first point of escalation for clients, suppliers, customers, and team members. Ensure expressions of dissatisfaction are processed and resolved effectively by the team. Liaise with internal departments to support issue resolution where needed. Compliance & Governance Ensure the team remains fully up to date with new and amended SLAs and brand requirements. Promote and adhere to data protection, information security standards, and company policies at all times. Where authorised, ensure hire is provided, recorded, and managed correctly to control costs. Support root cause analysis reviews and contribute to process and system improvements. Person Specification Essential Requirements You will Have proven success in leading and motivating a team to achieve business targets. Have proven ability of coaching, mentoring and implementing action plans to grow a team to achieve business set targets. Have excellent oral and written communication skills. Be customer focused. Have ability to resource plan to ensure business SLAs achieved. Have ability to work under pressure and prioritise own work to achieve deadlines. Have good knowledge and understanding of Microsoft Office. Desirable Requirements You will Have minimum of 1 year experience leading a team. Have an intermediate Microsoft Excel qualification. Have previous experience of working in a Contact Centre in a leadership position. Benefits: 21 days holiday, plus statutory bank holidays. Holiday purchase scheme. Additional birthday holiday day. Employee benefits Scheme, including counselling service and 24/7 GP service. Free food days. Free parking. Close to shops and amenities To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Feb 11, 2026
Full time
Claims Department Team Leader Location: Wellingborough (occasional travel may be required to attend client meetings and to our office in Hull) Salary: £32,782.00 per annum Working hours: 7.5 hours, Monday to Friday + 1 in 6 Saturdays, 08:30 to 12:30 Closing Date: 18/02/2026 Purpose The Team Leader is responsible for the management of motor claims relating to vehicle accidental damage, working as part of and supervising a team to deliver the highest possible standards of customer service. Able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis, are maintained. Role Profile Leadership & Team Management Lead, motivate, and support the team to achieve individual and team performance targets. Conduct monthly one-to-one reviews and annual appraisals, providing clear feedback and development plans. Ensure all people management activities are carried out in line with company HR policies and procedures, including absence management, performance management, conduct, and disciplinary processes. Chair monthly team meetings and support ongoing coaching and mentoring. Identify training needs and support continuous improvement to reduce repeat failures. Operational Management Monitor call handling and email performance using internal reporting tools, ensuring targets are met. Produce regular performance reports for the Line Manager, along with ad hoc reports as required. Utilise Power BI to analyse performance trends, identify risks and opportunities. Ensure accurate, detailed record-keeping within company systems to maintain full audit trails. Undertake audits as agreed with your Line Manager. Continuously review and develop operational systems and processes, introducing efficiencies to improve productivity and support team effectiveness. Stakeholder & Customer Management Act as a first point of escalation for clients, suppliers, customers, and team members. Ensure expressions of dissatisfaction are processed and resolved effectively by the team. Liaise with internal departments to support issue resolution where needed. Compliance & Governance Ensure the team remains fully up to date with new and amended SLAs and brand requirements. Promote and adhere to data protection, information security standards, and company policies at all times. Where authorised, ensure hire is provided, recorded, and managed correctly to control costs. Support root cause analysis reviews and contribute to process and system improvements. Person Specification Essential Requirements You will Have proven success in leading and motivating a team to achieve business targets. Have proven ability of coaching, mentoring and implementing action plans to grow a team to achieve business set targets. Have excellent oral and written communication skills. Be customer focused. Have ability to resource plan to ensure business SLAs achieved. Have ability to work under pressure and prioritise own work to achieve deadlines. Have good knowledge and understanding of Microsoft Office. Desirable Requirements You will Have minimum of 1 year experience leading a team. Have an intermediate Microsoft Excel qualification. Have previous experience of working in a Contact Centre in a leadership position. Benefits: 21 days holiday, plus statutory bank holidays. Holiday purchase scheme. Additional birthday holiday day. Employee benefits Scheme, including counselling service and 24/7 GP service. Free food days. Free parking. Close to shops and amenities To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Randstad Technologies Recruitment
Newcastle Upon Tyne, Tyne And Wear
Join a global technology leader supporting one of the UK's largest banking institutions. You will be the primary point of contact for customers navigating new loan applications or refinancing existing agreements. This is a high-energy, fast-paced role that blends expert customer service with consultative sales . Your Responsibilities Customer Champion: Act as the first point of contact for loan inquiries, ensuring "first-outcome resolution." Sales & Growth: Identify opportunities to support customers through refinancing and new lending products. Data Integrity: Manage sensitive customer information with 100% accuracy in line with GDPR standards. KPI Driven: Thrive in an environment where Average Handling Time (AHT) and quality scores are key. Adaptive Problem Solving: Pivot between different customer needs while following strict financial procedures. Requirements Proven Experience: Solid background in Call Centre, Customer Service, and Sales environments. Tech Savvy: Ability to manage complex CRM systems and update records in real-time. Compliance Mindset: Understanding of the importance of regulated financial processes. Flexibility: Comfortable working on a rota basis to meet customer demand. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Feb 11, 2026
Contractor
Join a global technology leader supporting one of the UK's largest banking institutions. You will be the primary point of contact for customers navigating new loan applications or refinancing existing agreements. This is a high-energy, fast-paced role that blends expert customer service with consultative sales . Your Responsibilities Customer Champion: Act as the first point of contact for loan inquiries, ensuring "first-outcome resolution." Sales & Growth: Identify opportunities to support customers through refinancing and new lending products. Data Integrity: Manage sensitive customer information with 100% accuracy in line with GDPR standards. KPI Driven: Thrive in an environment where Average Handling Time (AHT) and quality scores are key. Adaptive Problem Solving: Pivot between different customer needs while following strict financial procedures. Requirements Proven Experience: Solid background in Call Centre, Customer Service, and Sales environments. Tech Savvy: Ability to manage complex CRM systems and update records in real-time. Compliance Mindset: Understanding of the importance of regulated financial processes. Flexibility: Comfortable working on a rota basis to meet customer demand. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Adecco are currently recruiting for a customer service adviso. The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = 13.00 / 14.00 -12 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry effectively and efficiently Management of Customer Service Inbox, ensuring all emails are processed appropriately and promptly Receiving and processing incoming customers' orders and queries Minimum disruption to customer order delivery achieved by accuracy of order input and liaising with UK Third party distributor Point of contact for external remote sales team with any order/query issues Strong collaboration within business operations and customer services team Miscellaneous Customer Service duties as and when required i.e. filing, outbound calling, new team member shadowing, data gathering etc Financial and Quality compliance: All Creation of new customer accounts ensuring all financial controls are adhered to. Support and liaise with accounts team, credit checking. Ensure quality compliance during new account processing, from setting up new account - delivery of product. Process product technical complaints, adverse event and medical information calls, including keeping records and completing month end reports to Pharmacovigilance and PTC management teams (when required) Training and Compliance Ensuring all SOP and training are up to date in timely manner. 100% compliant with policies and procedures Experience/Competencies Customer service background SAP experience preferable Microsoft Office, including strong Word, Excel skills Understanding of logistic/supply chain processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 11, 2026
Seasonal
Adecco are currently recruiting for a customer service adviso. The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = 13.00 / 14.00 -12 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry effectively and efficiently Management of Customer Service Inbox, ensuring all emails are processed appropriately and promptly Receiving and processing incoming customers' orders and queries Minimum disruption to customer order delivery achieved by accuracy of order input and liaising with UK Third party distributor Point of contact for external remote sales team with any order/query issues Strong collaboration within business operations and customer services team Miscellaneous Customer Service duties as and when required i.e. filing, outbound calling, new team member shadowing, data gathering etc Financial and Quality compliance: All Creation of new customer accounts ensuring all financial controls are adhered to. Support and liaise with accounts team, credit checking. Ensure quality compliance during new account processing, from setting up new account - delivery of product. Process product technical complaints, adverse event and medical information calls, including keeping records and completing month end reports to Pharmacovigilance and PTC management teams (when required) Training and Compliance Ensuring all SOP and training are up to date in timely manner. 100% compliant with policies and procedures Experience/Competencies Customer service background SAP experience preferable Microsoft Office, including strong Word, Excel skills Understanding of logistic/supply chain processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly Are you organised, independent and tech-savvy Are you looking for a job with prospects and earning potential If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Feb 11, 2026
Full time
Customer Service Representative (Mobile) Nationwide Do you love driving and talking to people both in person and on the phone Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly Are you organised, independent and tech-savvy Are you looking for a job with prospects and earning potential If that s you then this is the job for you read on. Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types. Full training will be given, and you ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you ll capture detailed 3D data of vehicles to help create their tailor-made kits. You ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required. Hours and Salary: Salary: £29,000 £38,000 OTE including overtime and performance bonus Hours: Basic 40 hours per week Office: Hull Nationwide travel working from your company van Our Client s Benefits Package: Bonus Scheme (Performance Based) Company vehicle Early finish Fridays Corporate clothing supplied Standard Christmas and New Year break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Key Responsibilities: Travel around the UK in a company provided vehicle. Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware. Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently. Forecast upcoming resource requirements based on KPIs and take action to meet those needs. Plan travel effectively for scanning appointments, ensuring time and cost efficiency. Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met. Engage proactively with customers to ensure a smooth scanning process and a positive experience. Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware. Maintain clear and professional communication via email, phone, and other platforms. What You ll Bring: Not essential but would be beneficial Experience with 3D scanning tools and software. A self-starting "can-do" attitude with excellent organisation and time management. Confidence in planning and delivering multiple projects at once. Strong communication skills Both internally and with customers. Attention to detail and a focus on quality and accuracy. Experience with CAD or modelling software is a bonus. A full UK driving licence is essential. Why Our Client: Be part of a game-changing company that s reshaping the industry. Work with the latest tech and forward-thinking people. A culture of ownership, trust, and personal development. Opportunities to grow with them as they expand nationally and beyond. You ll work on some seriously cool vehicles and help make them look incredible. Ready to Get Scanning If you re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don't miss this opportunity. Apply NOW!
Station Gateline Assistant - A Rewarding Career in Rail Travel Location: Ayr (Must be within a 45-minute travel distance) Salary: 26,731 per annum + 3% commission Contract: Permanent, 35 hours per week Hours: Various shifts and weekend working Looking for a role where you can thrive, grow, and make a difference? Join a leading organisation in the rail industry as a Station Gateline Assistant, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it's an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development. What You'll Be Doing: Provide customer information and assistance, including support for wheelchair users. Issue tickets in line with excess fares procedures using the relevant ticket-issuing equipment. Check tickets and supporting documents. Ensure the safe operation of the automatic gateline, including identifying safety hazards and opening gates when necessary. Maintain a safe environment around the gateline by cordoning off hazards and addressing minor spills. Operate the wide-aisle gate and ensure that the number of gates set for passenger flows in each direction is appropriate. Assist with customer direction and queue management to maintain smooth movement through the gateline area. Carry out queue-busting duties as required. Monitor queue lengths against pre-set limits and determine when to open all gates to improve flow rates. Empty ticket hoppers, dispose of collected tickets, and clean gates and associated equipment. Who We're Looking For: We welcome applicants who: Have a warm, engaging approach and love connecting with others. Excel in communication-building trust and rapport with passengers. Thrive in a supportive team culture while being confident working independently. Have the ability to manage ramps (training provided). Are motivated to learn and develop in a rewarding role. Why Join Us? Because We Invest in You. Working for a leading rail industry organisation comes with fantastic benefits designed to support work-life balance and career progression: Contributory Final Salary Pension Scheme-ensuring long-term financial security. Free & discounted rail travel-helping you and your family stay connected. Generous holiday allowance-so you have time for yourself and your loved ones. Enhanced family leave policies-including maternity, paternity, and adoption leave. Life insurance cover-equivalent to 4x your annual salary. Exclusive discounts-on shopping, fitness, and healthcare plans. Commitment to Diversity & Inclusion This organisation is dedicated to fostering a workplace where everyone feels valued, supported, and empowered. As a Top Employer and Leader in Diversity, we actively encourage applications from women, men, young people, LGBT+ individuals, people with disabilities, and those from ethnically diverse backgrounds. Ready to embark on a career where your skills, passion, and individuality are celebrated? Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Feb 11, 2026
Full time
Station Gateline Assistant - A Rewarding Career in Rail Travel Location: Ayr (Must be within a 45-minute travel distance) Salary: 26,731 per annum + 3% commission Contract: Permanent, 35 hours per week Hours: Various shifts and weekend working Looking for a role where you can thrive, grow, and make a difference? Join a leading organisation in the rail industry as a Station Gateline Assistant, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it's an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development. What You'll Be Doing: Provide customer information and assistance, including support for wheelchair users. Issue tickets in line with excess fares procedures using the relevant ticket-issuing equipment. Check tickets and supporting documents. Ensure the safe operation of the automatic gateline, including identifying safety hazards and opening gates when necessary. Maintain a safe environment around the gateline by cordoning off hazards and addressing minor spills. Operate the wide-aisle gate and ensure that the number of gates set for passenger flows in each direction is appropriate. Assist with customer direction and queue management to maintain smooth movement through the gateline area. Carry out queue-busting duties as required. Monitor queue lengths against pre-set limits and determine when to open all gates to improve flow rates. Empty ticket hoppers, dispose of collected tickets, and clean gates and associated equipment. Who We're Looking For: We welcome applicants who: Have a warm, engaging approach and love connecting with others. Excel in communication-building trust and rapport with passengers. Thrive in a supportive team culture while being confident working independently. Have the ability to manage ramps (training provided). Are motivated to learn and develop in a rewarding role. Why Join Us? Because We Invest in You. Working for a leading rail industry organisation comes with fantastic benefits designed to support work-life balance and career progression: Contributory Final Salary Pension Scheme-ensuring long-term financial security. Free & discounted rail travel-helping you and your family stay connected. Generous holiday allowance-so you have time for yourself and your loved ones. Enhanced family leave policies-including maternity, paternity, and adoption leave. Life insurance cover-equivalent to 4x your annual salary. Exclusive discounts-on shopping, fitness, and healthcare plans. Commitment to Diversity & Inclusion This organisation is dedicated to fostering a workplace where everyone feels valued, supported, and empowered. As a Top Employer and Leader in Diversity, we actively encourage applications from women, men, young people, LGBT+ individuals, people with disabilities, and those from ethnically diverse backgrounds. Ready to embark on a career where your skills, passion, and individuality are celebrated? Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Closing date: 12-02-2026 Customer Team Leader Location: Woodpark Road , Portree, IV51 9HQ Pay: £13.99 per hour Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 11, 2026
Full time
Closing date: 12-02-2026 Customer Team Leader Location: Woodpark Road , Portree, IV51 9HQ Pay: £13.99 per hour Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Start Date: 07/04/26 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll be talking over the phone to customers with all sorts of broadband
Feb 11, 2026
Full time
Start Date: 07/04/26 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll be talking over the phone to customers with all sorts of broadband
Location: Southampton Showroom. THIS IS NOT A REMOTE ROLE Start Date: ASAP. We are the fastest-growing company in the UK and are expanding our telemarketing operations inbound or outbound both available. After 22 months of record-breaking success, our call centre is busier than ever in our 50+ year history. Join our dynamic team and help customers access a wide range of services all from the comfort of their own homes! With over half a billion in sales, we have a massive customer base waiting to hear from you. What We re Looking For: Hard-working individuals with a winning personality Enthusiastic and eager to learn. No experience needed! Experience in sales, customer service, canvassing, marketing, or charity work is a plus, but not essential (full paid training provided) Good spoken English is required What We Offer : Guaranteed Weekly Pay Full-Time & Part-Time Roles Available (We can work around college/school) Full Training Provided No experience? No problem! Immediate Start Don t miss out CHRISTMAS AND NEW YEAR OFF! APPLY TODAY and start your new career!
Feb 11, 2026
Full time
Location: Southampton Showroom. THIS IS NOT A REMOTE ROLE Start Date: ASAP. We are the fastest-growing company in the UK and are expanding our telemarketing operations inbound or outbound both available. After 22 months of record-breaking success, our call centre is busier than ever in our 50+ year history. Join our dynamic team and help customers access a wide range of services all from the comfort of their own homes! With over half a billion in sales, we have a massive customer base waiting to hear from you. What We re Looking For: Hard-working individuals with a winning personality Enthusiastic and eager to learn. No experience needed! Experience in sales, customer service, canvassing, marketing, or charity work is a plus, but not essential (full paid training provided) Good spoken English is required What We Offer : Guaranteed Weekly Pay Full-Time & Part-Time Roles Available (We can work around college/school) Full Training Provided No experience? No problem! Immediate Start Don t miss out CHRISTMAS AND NEW YEAR OFF! APPLY TODAY and start your new career!
My client based in Reading are currently recruiting for a Centre Operations Assistant to join their team on a full-time permanent basis. Reporting to the General Manager you will be responsible for delivering world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes. The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties. Location: Reading Hours: 40 hours between 8:30am 17:30pm Monday to Friday Salary: £(phone number removed) DOE THIS IS AN OFFICE BASED ROLE. We want someone exceptional who can focus on: Customer Service: • Deliver outstanding service experience to all stakeholders • Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal • Proactively seek feedback and resolve customers queries at first touch • Build relationships with customers through regular communication to ensure capture of any upselling opportunities • Manage centre standards to the highest level • Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking • Oversee customer move ins smoothly and in line with customer requirements • Ad hoc duties as and when required by the General Manager • Identify and upselling the services Health & Safety: • To have a comprehensive understanding and ensure compliance with the health and safety policy and processes • Complete all iAuditor checks and resolve any issues within acceptable timeframes • Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR • Review and update as necessary the emergency evacuation procedures • Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users • Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner • Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner • Strict monitoring of contractors to ensure their working practices are in line with our policies and processes • General administration and coordinating of contractors for planned works Compliance : • Ensure the centre operates in line with company policies, procedures and processes • Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements • Escalate identified issues and risks to the General Manager • Working with the General Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. • Validating customer identification to ensure adherence to AMLR policy • Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy • Complete all mandatory training modules annually Knowledge/Experience : • Previous customer service experience is essential • Minimum Grade C in English and Maths (or equivalent) • Confident user of Microsoft office 365 (Word, Excel and Outlook) • Fire Marshal (Training provided) • First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role: • Planning and organising • Building relationships • Excellent communicator • Resilient and embraces change • Team player If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Feb 11, 2026
Full time
My client based in Reading are currently recruiting for a Centre Operations Assistant to join their team on a full-time permanent basis. Reporting to the General Manager you will be responsible for delivering world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes. The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties. Location: Reading Hours: 40 hours between 8:30am 17:30pm Monday to Friday Salary: £(phone number removed) DOE THIS IS AN OFFICE BASED ROLE. We want someone exceptional who can focus on: Customer Service: • Deliver outstanding service experience to all stakeholders • Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal • Proactively seek feedback and resolve customers queries at first touch • Build relationships with customers through regular communication to ensure capture of any upselling opportunities • Manage centre standards to the highest level • Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking • Oversee customer move ins smoothly and in line with customer requirements • Ad hoc duties as and when required by the General Manager • Identify and upselling the services Health & Safety: • To have a comprehensive understanding and ensure compliance with the health and safety policy and processes • Complete all iAuditor checks and resolve any issues within acceptable timeframes • Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR • Review and update as necessary the emergency evacuation procedures • Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users • Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner • Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner • Strict monitoring of contractors to ensure their working practices are in line with our policies and processes • General administration and coordinating of contractors for planned works Compliance : • Ensure the centre operates in line with company policies, procedures and processes • Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements • Escalate identified issues and risks to the General Manager • Working with the General Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. • Validating customer identification to ensure adherence to AMLR policy • Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy • Complete all mandatory training modules annually Knowledge/Experience : • Previous customer service experience is essential • Minimum Grade C in English and Maths (or equivalent) • Confident user of Microsoft office 365 (Word, Excel and Outlook) • Fire Marshal (Training provided) • First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role: • Planning and organising • Building relationships • Excellent communicator • Resilient and embraces change • Team player If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Sales Support Administrator Full time Monday - Friday 8:45am - 5:15pm Permanent Crawley - Hybrid Working (4 Days in the Office, 1 from Home) Up to 28,000 dependent on experience Are you an enthusiastic, customer-focused administrator who loves being at the heart of a fast-paced, supportive team? If so, this could be the opportunity you've been waiting for! We're working with a market-leading business based in stunning, modern offices in Crawley, and they're on the lookout for a proactive Sales Support Administrator to join their friendly and collaborative team. If you're looking for a role where no two days are the same, and where your contribution really makes a difference - keep reading! What you'll be doing: You'll play a key role in supporting the sales team and ensuring customers receive top-notch service. Your day-to-day will include: Handling inbound customer calls and emails Processing and managing customer orders on the internal system Taking care of account administration, raising credits, arranging same-day deliveries, and managing courier information Investigating and resolving delivery issues quickly and efficiently Coordinating freight and shipping arrangements with precision and care What you'll bring: You'll have a positive, "can-do" attitude Excellent communication skills A keen eye for detail Previous experience in sales order processing or similar would be beneficial You'll enjoy working in a team and building strong relationships with customers and colleagues alike What's in it for you? Competitive salary up to 28,000 (depending on experience) Hybrid working: 4 days in the office, 1 day from home 28 days holiday (including bank holidays) - increasing with service Your birthday off - because you deserve it! Annual company bonus scheme Free onsite parking Private healthcare If you're ready to take the next step in your career and be part of a growing business that truly values its people - we want to hear from you! Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 11, 2026
Full time
Sales Support Administrator Full time Monday - Friday 8:45am - 5:15pm Permanent Crawley - Hybrid Working (4 Days in the Office, 1 from Home) Up to 28,000 dependent on experience Are you an enthusiastic, customer-focused administrator who loves being at the heart of a fast-paced, supportive team? If so, this could be the opportunity you've been waiting for! We're working with a market-leading business based in stunning, modern offices in Crawley, and they're on the lookout for a proactive Sales Support Administrator to join their friendly and collaborative team. If you're looking for a role where no two days are the same, and where your contribution really makes a difference - keep reading! What you'll be doing: You'll play a key role in supporting the sales team and ensuring customers receive top-notch service. Your day-to-day will include: Handling inbound customer calls and emails Processing and managing customer orders on the internal system Taking care of account administration, raising credits, arranging same-day deliveries, and managing courier information Investigating and resolving delivery issues quickly and efficiently Coordinating freight and shipping arrangements with precision and care What you'll bring: You'll have a positive, "can-do" attitude Excellent communication skills A keen eye for detail Previous experience in sales order processing or similar would be beneficial You'll enjoy working in a team and building strong relationships with customers and colleagues alike What's in it for you? Competitive salary up to 28,000 (depending on experience) Hybrid working: 4 days in the office, 1 day from home 28 days holiday (including bank holidays) - increasing with service Your birthday off - because you deserve it! Annual company bonus scheme Free onsite parking Private healthcare If you're ready to take the next step in your career and be part of a growing business that truly values its people - we want to hear from you! Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Feb 11, 2026
Contractor
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Job Title: Recycling Operative / Telehandler Driver (Cover Role) Location: Beeston, Leeds (LS11) Shift: Morning shift Hours: Monday to Friday, 7:00am - 3:30pm Pay Rates: 13.17 per hour when working on the sorting/picking line 15.20 per hour when covering Telehandler / Mobile Plant duties We are currently looking for a Recycling Operative / Mobile Plant Operator to join our team in Beeston, Leeds. This is a temporary ongoing contract, cover-based role , supporting site operations during holidays, overtime, and other staff absences. The Role: Working on the recycling line as a picker/sorter- full time Mon - Fri Covering Telehandler / Mobile Plant Operator duties when required Operating machinery such as Telehandlers (e.g. Bobcat, JCB, Liebherr) Supporting general site operations as needed Requirements: Full UK driving licence (Category B) - essential Any experience operating Telehandlers or similar mobile plant machinery is desirable In house training certificate is sufficient Previous experience driving front shovel JCBs or similar machinery would be an advantage Willingness to carry out manual work alongside driving duties Reliable, flexible, and safety-conscious This role is ideal for someone with mobile plant experience who is happy to combine driving duties with hands-on work on the recycling line. If you're interested and available for morning shifts, we'd love to hear from you.
Feb 11, 2026
Seasonal
Job Title: Recycling Operative / Telehandler Driver (Cover Role) Location: Beeston, Leeds (LS11) Shift: Morning shift Hours: Monday to Friday, 7:00am - 3:30pm Pay Rates: 13.17 per hour when working on the sorting/picking line 15.20 per hour when covering Telehandler / Mobile Plant duties We are currently looking for a Recycling Operative / Mobile Plant Operator to join our team in Beeston, Leeds. This is a temporary ongoing contract, cover-based role , supporting site operations during holidays, overtime, and other staff absences. The Role: Working on the recycling line as a picker/sorter- full time Mon - Fri Covering Telehandler / Mobile Plant Operator duties when required Operating machinery such as Telehandlers (e.g. Bobcat, JCB, Liebherr) Supporting general site operations as needed Requirements: Full UK driving licence (Category B) - essential Any experience operating Telehandlers or similar mobile plant machinery is desirable In house training certificate is sufficient Previous experience driving front shovel JCBs or similar machinery would be an advantage Willingness to carry out manual work alongside driving duties Reliable, flexible, and safety-conscious This role is ideal for someone with mobile plant experience who is happy to combine driving duties with hands-on work on the recycling line. If you're interested and available for morning shifts, we'd love to hear from you.
Head of Customer Experience Poole £60,000 A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. Operating across the UK, North America, Australia and beyond, this business sells directly to consumers through Shopify-based platforms and is on an ambitious growth trajectory toward significant revenue milestones. Customer trust, retention, and brand loyalty sit at the heart of that ambition, and this role plays a critical part in delivering it. This is a senior, hands-on leadership role , combining strategic ownership with operational execution, using data, systems, and AI to make customer experience a genuine competitive advantage. As Head of Customer Experience , you ll own and elevate every customer touchpoint, from pre-purchase through delivery, aftercare, and long-term retention, across multiple brands and territories. You ll lead a remote, 7-day-a-week customer service operation , supported by a Team Manager and a dedicated Quality Control function, while working closely with operations, product, marketing, and logistics teams. This role requires both strategic vision and sleeves-rolled-up execution . You ll set direction, solve systemic issues, and still be comfortable stepping into complex escalations when needed. What s on offer A senior, high-impact role with ownership of customer experience across multiple global brands Flexible working hours (after probation) Office-based leadership position in Poole, working closely with senior operational stakeholders Opportunity to shape CX as a core growth driver within a fast-scaling D2C group Strong investment in systems, data, and AI Competitive salary package aligned to seniority and experience 25 days holiday + BH Fantastic work social events (Trips abroad!) Key responsibilities Own the end-to-end customer experience across multiple brands, markets, and touchpoints, from pre-purchase through long-term retention. Define and execute a CX strategy aligned to growth, brand positioning, and customer lifetime value. Drive operational excellence, improving response times, resolution rates, satisfaction, and consistency at scale. Own complex escalations and high-impact customer issues, remaining hands-on where required. Optimise CX systems and tooling, with Gorgias at the core, leveraging automation and AI to improve efficiency and insight. Act as the voice of the customer, feeding insights into product, operations, fulfilment, and marketing teams. Ensure quality, compliance, and brand consistency across all customer communications and markets. Experience required: Significant experience in a senior CX or customer operations leadership role within a B2C / D2C environment Proven ability to improve CX in ways that directly impact growth, retention, and efficiency Experience leading remote, multi-shift customer service teams at scale Strong hands-on experience with Gorgias (or similar platforms) in a Shopify-based business Deep understanding of Shopify order flows, fulfilment, payments, and customer lifecycle challenges Comfortable operating at both strategic and tactical levels Highly analytical, commercially aware, and solutions-focused Demonstrated experience using AI tools to enhance CX and team performance Excellent communication skills and strong stakeholder management If you re a commercially minded Customer Experience leader who thrives in complex, fast-moving environments and wants real ownership and influence, this is an opportunity to make a lasting impact. Please contact for more details.
Feb 11, 2026
Full time
Head of Customer Experience Poole £60,000 A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. Operating across the UK, North America, Australia and beyond, this business sells directly to consumers through Shopify-based platforms and is on an ambitious growth trajectory toward significant revenue milestones. Customer trust, retention, and brand loyalty sit at the heart of that ambition, and this role plays a critical part in delivering it. This is a senior, hands-on leadership role , combining strategic ownership with operational execution, using data, systems, and AI to make customer experience a genuine competitive advantage. As Head of Customer Experience , you ll own and elevate every customer touchpoint, from pre-purchase through delivery, aftercare, and long-term retention, across multiple brands and territories. You ll lead a remote, 7-day-a-week customer service operation , supported by a Team Manager and a dedicated Quality Control function, while working closely with operations, product, marketing, and logistics teams. This role requires both strategic vision and sleeves-rolled-up execution . You ll set direction, solve systemic issues, and still be comfortable stepping into complex escalations when needed. What s on offer A senior, high-impact role with ownership of customer experience across multiple global brands Flexible working hours (after probation) Office-based leadership position in Poole, working closely with senior operational stakeholders Opportunity to shape CX as a core growth driver within a fast-scaling D2C group Strong investment in systems, data, and AI Competitive salary package aligned to seniority and experience 25 days holiday + BH Fantastic work social events (Trips abroad!) Key responsibilities Own the end-to-end customer experience across multiple brands, markets, and touchpoints, from pre-purchase through long-term retention. Define and execute a CX strategy aligned to growth, brand positioning, and customer lifetime value. Drive operational excellence, improving response times, resolution rates, satisfaction, and consistency at scale. Own complex escalations and high-impact customer issues, remaining hands-on where required. Optimise CX systems and tooling, with Gorgias at the core, leveraging automation and AI to improve efficiency and insight. Act as the voice of the customer, feeding insights into product, operations, fulfilment, and marketing teams. Ensure quality, compliance, and brand consistency across all customer communications and markets. Experience required: Significant experience in a senior CX or customer operations leadership role within a B2C / D2C environment Proven ability to improve CX in ways that directly impact growth, retention, and efficiency Experience leading remote, multi-shift customer service teams at scale Strong hands-on experience with Gorgias (or similar platforms) in a Shopify-based business Deep understanding of Shopify order flows, fulfilment, payments, and customer lifecycle challenges Comfortable operating at both strategic and tactical levels Highly analytical, commercially aware, and solutions-focused Demonstrated experience using AI tools to enhance CX and team performance Excellent communication skills and strong stakeholder management If you re a commercially minded Customer Experience leader who thrives in complex, fast-moving environments and wants real ownership and influence, this is an opportunity to make a lasting impact. Please contact for more details.
Primary School System Coordinator Impact Food Group Purpose of the Role The purpose of this role within the Central Admin Team is to ensure the smooth set up, operation, accuracy, and efficiency of IFG s administrative and system processes across all primary schools. Working collaboratively, the team provides comprehensive support to schools, parents, and operational teams through effective management of various systems (currently Forbrains, Kanpla, Fourth and Pebble) and related platforms. Together, the roles within the team are responsible for maintaining data integrity, supporting the mobilisation of new schools, coordinating menu and calendar updates, managing parent and school communications, and producing essential operational and financial reports. Role Responsibilities: System Administration: Build and maintenance of primary school ordering platforms Onboarding and training of new clients to ordering platforms Distribute parent and staff accounts/invitation links across all ordering platforms Menu updates and verification to ensure parents see correct meal options Managing term dates, closed days and calendar updates Verify and cross-check menu choices to system build Prepare and amend trip and theme-day menus, including mass or manual deletion of meals Create and maintain menu cycles in accordance with operational schedules Menu & Calendar Management Create usable menu templates for meal ordering platforms Receive, check and interrogate submitted menus from Food Team before platform menu building begins Create menu layouts, ensuring accuracy across all ordering platforms before publishing Prepare annual academic calendars with all relevant term dates in a timely manner to facilitate system updates Collaborations & Meetings: Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service Collaborate across departments to identify and resolve recurring system issues Support new school onboarding and integration activities Train new team members ensuring consistent knowledge of system processes and protocols Skills & Experience Strong communication and interpersonal skills Outstanding customer service skills Excellent organisational and multitasking abilities High attention to detail with a proactive approach to problem solving Competent in Microsoft Office and database systems If you re a collaborative, solution-focused administrator who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.
Feb 11, 2026
Full time
Primary School System Coordinator Impact Food Group Purpose of the Role The purpose of this role within the Central Admin Team is to ensure the smooth set up, operation, accuracy, and efficiency of IFG s administrative and system processes across all primary schools. Working collaboratively, the team provides comprehensive support to schools, parents, and operational teams through effective management of various systems (currently Forbrains, Kanpla, Fourth and Pebble) and related platforms. Together, the roles within the team are responsible for maintaining data integrity, supporting the mobilisation of new schools, coordinating menu and calendar updates, managing parent and school communications, and producing essential operational and financial reports. Role Responsibilities: System Administration: Build and maintenance of primary school ordering platforms Onboarding and training of new clients to ordering platforms Distribute parent and staff accounts/invitation links across all ordering platforms Menu updates and verification to ensure parents see correct meal options Managing term dates, closed days and calendar updates Verify and cross-check menu choices to system build Prepare and amend trip and theme-day menus, including mass or manual deletion of meals Create and maintain menu cycles in accordance with operational schedules Menu & Calendar Management Create usable menu templates for meal ordering platforms Receive, check and interrogate submitted menus from Food Team before platform menu building begins Create menu layouts, ensuring accuracy across all ordering platforms before publishing Prepare annual academic calendars with all relevant term dates in a timely manner to facilitate system updates Collaborations & Meetings: Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service Collaborate across departments to identify and resolve recurring system issues Support new school onboarding and integration activities Train new team members ensuring consistent knowledge of system processes and protocols Skills & Experience Strong communication and interpersonal skills Outstanding customer service skills Excellent organisational and multitasking abilities High attention to detail with a proactive approach to problem solving Competent in Microsoft Office and database systems If you re a collaborative, solution-focused administrator who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.
Customer Service Coordinator Nights Shift Salary - £30,332 + upto £4800 uplift on call out rota Location Gravesend Permanent position / Tuesday - Friday/ 6pm 6am 1 in 4 weeks Call out working form home Saturday and Sunday with Money uplift Have you got experience working in a fast-paced environment? Are you familiar with scheduling engineers? We are a leading commercial drainage company in the UK, seeking an organised Customer Service Coordinator to support the help desk and liaising with our engineers as part of our Rapid Response team, in a night shift role. We are recruiting a Customer Service Coordinator for a night shift position. In return, we are offering a salary of £30332. Your responsibilities will include: Answering the telephone calls from our engineers, customers, and colleagues Loading new job requests onto our internal job management system and client portals Planning and allocating new job requests, working within SLA timescales and responding to emergency jobs Provide assistance to engineers when they are on site Advising clients on best course of action for issues Dealing with customer queries Closing jobs on the system once they've been successfully completed Supporting other departments over night with additional admin tasks as required by the business The ideal candidate: Previous experience working on a busy helpdesk, scheduling engineers or in a pressurised customer service focused role Effective communication and organisational skills Computer literate a good working knowledge of Word and Excel A team player who also has the ability to use their own initiative and meet deadlines
Feb 11, 2026
Full time
Customer Service Coordinator Nights Shift Salary - £30,332 + upto £4800 uplift on call out rota Location Gravesend Permanent position / Tuesday - Friday/ 6pm 6am 1 in 4 weeks Call out working form home Saturday and Sunday with Money uplift Have you got experience working in a fast-paced environment? Are you familiar with scheduling engineers? We are a leading commercial drainage company in the UK, seeking an organised Customer Service Coordinator to support the help desk and liaising with our engineers as part of our Rapid Response team, in a night shift role. We are recruiting a Customer Service Coordinator for a night shift position. In return, we are offering a salary of £30332. Your responsibilities will include: Answering the telephone calls from our engineers, customers, and colleagues Loading new job requests onto our internal job management system and client portals Planning and allocating new job requests, working within SLA timescales and responding to emergency jobs Provide assistance to engineers when they are on site Advising clients on best course of action for issues Dealing with customer queries Closing jobs on the system once they've been successfully completed Supporting other departments over night with additional admin tasks as required by the business The ideal candidate: Previous experience working on a busy helpdesk, scheduling engineers or in a pressurised customer service focused role Effective communication and organisational skills Computer literate a good working knowledge of Word and Excel A team player who also has the ability to use their own initiative and meet deadlines
Job Title: Client Manager / Senior Accounts Manager Location: Droylsden, Manchester Salary: £45,000 - £50,000 Company Overview Our client is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester click apply for full job details
Feb 11, 2026
Full time
Job Title: Client Manager / Senior Accounts Manager Location: Droylsden, Manchester Salary: £45,000 - £50,000 Company Overview Our client is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester click apply for full job details
Client Manager (Accountancy Practice) Preston Hybrid £36,000 £45,000 This is a step up role in a genuinely good practice. Were working with a modern, growing digital accountancy firm in Preston that supports a great mix of digital, creative and media businesses. The team is close knit, the systems are cloud based, and the culture is adult and supportive click apply for full job details
Feb 11, 2026
Full time
Client Manager (Accountancy Practice) Preston Hybrid £36,000 £45,000 This is a step up role in a genuinely good practice. Were working with a modern, growing digital accountancy firm in Preston that supports a great mix of digital, creative and media businesses. The team is close knit, the systems are cloud based, and the culture is adult and supportive click apply for full job details
Mechanic (Progression to Automotive Technical Advisor) £26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who of click apply for full job details
Feb 11, 2026
Full time
Mechanic (Progression to Automotive Technical Advisor) £26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who of click apply for full job details
Service Manager We are working alongside a large technology firm seeking an experienced Service Manager to join the organisation. This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment. You'll act as the single service owner, working within a DevSecOps and Agile model , coordinating continuous service click apply for full job details
Feb 11, 2026
Full time
Service Manager We are working alongside a large technology firm seeking an experienced Service Manager to join the organisation. This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment. You'll act as the single service owner, working within a DevSecOps and Agile model , coordinating continuous service click apply for full job details
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Feb 11, 2026
Full time
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Location: West of Glasgow, On-site/Hybrid Contract: Permanent Talent Media is delighted to be partnering with a leading manufacturing organisation within the renewable energy and industrial sectors. Our client is at the forefront of providing aftermarket solutions, specialising in equipment upgrades, parts, and service support click apply for full job details
Feb 11, 2026
Full time
Location: West of Glasgow, On-site/Hybrid Contract: Permanent Talent Media is delighted to be partnering with a leading manufacturing organisation within the renewable energy and industrial sectors. Our client is at the forefront of providing aftermarket solutions, specialising in equipment upgrades, parts, and service support click apply for full job details
Service Manager required for our Clients independent garage based in the Leamington Spa area. For your hard work for our Client you can expect a basic salary of up to £42,000,with OTE of £48,000. The hours of work in this Service Manager position are: Monday to Friday with Saturday mornings on a 1 in 3 rota click apply for full job details
Feb 11, 2026
Full time
Service Manager required for our Clients independent garage based in the Leamington Spa area. For your hard work for our Client you can expect a basic salary of up to £42,000,with OTE of £48,000. The hours of work in this Service Manager position are: Monday to Friday with Saturday mornings on a 1 in 3 rota click apply for full job details
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Southwark, please note that this location does not have step free access Salary: £31,900 Shift Pattern: 37 click apply for full job details
Feb 11, 2026
Full time
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Southwark, please note that this location does not have step free access Salary: £31,900 Shift Pattern: 37 click apply for full job details
The Assistant Service Manager supports the day-to-day operation of Rowlands and TAP (Boys Social area), working closely with the Catering Service Manager to maintain excellent food standards, supervise staff, and ensure full compliance with food safety legislation, health and safety requirements, and safeguarding standards. In the absence of the Catering Service Manager, the Assistant Service Manag click apply for full job details
Feb 11, 2026
Full time
The Assistant Service Manager supports the day-to-day operation of Rowlands and TAP (Boys Social area), working closely with the Catering Service Manager to maintain excellent food standards, supervise staff, and ensure full compliance with food safety legislation, health and safety requirements, and safeguarding standards. In the absence of the Catering Service Manager, the Assistant Service Manag click apply for full job details
Shape Value. Drive Impact. Transform Financial Services. Role: Value Creation Services - Financial Services (Private Equity & Corporate) Firm: Big 4 Advisory Are you ready to roll up your sleeves and deliver real, measurable impact? This is a hands-on opportunity to work at the sharp end of value creation-partnering with Private Equity and Corporate clients to accelerate performance, unlock growt click apply for full job details
Feb 11, 2026
Full time
Shape Value. Drive Impact. Transform Financial Services. Role: Value Creation Services - Financial Services (Private Equity & Corporate) Firm: Big 4 Advisory Are you ready to roll up your sleeves and deliver real, measurable impact? This is a hands-on opportunity to work at the sharp end of value creation-partnering with Private Equity and Corporate clients to accelerate performance, unlock growt click apply for full job details
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Feb 11, 2026
Full time
Role: Asssistant Support Manager Salary: £26,935 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Feb 11, 2026
Full time
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Hw Martin Holdings Ltd
Market Harborough, Leicestershire
Aftersales Assistant Location: King Group, Market Harborough Salary: Competitive and Dependent on Experience Contract: Permanent Join the Forefront of Engineering Innovation at the King Group: Do you want the opportunity to join a respected British manufacturer with a strong reputation for quality and customer support click apply for full job details
Feb 11, 2026
Full time
Aftersales Assistant Location: King Group, Market Harborough Salary: Competitive and Dependent on Experience Contract: Permanent Join the Forefront of Engineering Innovation at the King Group: Do you want the opportunity to join a respected British manufacturer with a strong reputation for quality and customer support click apply for full job details
Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people click apply for full job details
Feb 11, 2026
Full time
Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people click apply for full job details
On behalf of Serious Fraud office (SFO), we are looking for an Assistant Transaction Manager (Inside IR35) for a 6 month contract based in London 2 days per week (hybrid) The Finance team provides support to all operational and non-operational teams across the SFO in managing their budgets, forecasts and accruals, and ensuring that that they have the right financial and management information and click apply for full job details
Feb 11, 2026
Contractor
On behalf of Serious Fraud office (SFO), we are looking for an Assistant Transaction Manager (Inside IR35) for a 6 month contract based in London 2 days per week (hybrid) The Finance team provides support to all operational and non-operational teams across the SFO in managing their budgets, forecasts and accruals, and ensuring that that they have the right financial and management information and click apply for full job details
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
Feb 11, 2026
Full time
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
Are you a sales leader with a proven track record? At CarFinance 247, we're searching for a Head of Sales to help drive our business to the next level. Reporting directly into the Sales Director you will be responsible for leading a large, fast paced phone base sales environment . With full responsibility for their overall target; you will be a hands-on leader who can cope in a fast paced, entrep click apply for full job details
Feb 11, 2026
Full time
Are you a sales leader with a proven track record? At CarFinance 247, we're searching for a Head of Sales to help drive our business to the next level. Reporting directly into the Sales Director you will be responsible for leading a large, fast paced phone base sales environment . With full responsibility for their overall target; you will be a hands-on leader who can cope in a fast paced, entrep click apply for full job details
Morgan McKinley is looking for an experienced Subscriptions Marketing Manager with experience of Subscriptions, to work for a great company based in the Sussex area. The Marketing Manager role is a super hybrid job opportunity ideal for a Marketing Manager or a Senior Marketing Exec ready for that next step in their career. Proven experience in subscriptions, digital marketing and content marketin click apply for full job details
Feb 11, 2026
Full time
Morgan McKinley is looking for an experienced Subscriptions Marketing Manager with experience of Subscriptions, to work for a great company based in the Sussex area. The Marketing Manager role is a super hybrid job opportunity ideal for a Marketing Manager or a Senior Marketing Exec ready for that next step in their career. Proven experience in subscriptions, digital marketing and content marketin click apply for full job details
Head of Customer Retention - Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention - Motor to take ownership of our end-to-end renewal strategy and performance click apply for full job details
Feb 11, 2026
Full time
Head of Customer Retention - Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We're looking for an exceptional Head of Customer Retention - Motor to take ownership of our end-to-end renewal strategy and performance click apply for full job details
Client Services Manager London Heathrow area £38,000 £40,000 DOE Monday to Friday 08 00 (1 hour unpaid break) Our client, a well-established logistics business operating within a fast-paced environment, is looking to appoint an experienced Client Services Manager to lead their customer liaison function and strengthen key client relationships click apply for full job details
Feb 11, 2026
Full time
Client Services Manager London Heathrow area £38,000 £40,000 DOE Monday to Friday 08 00 (1 hour unpaid break) Our client, a well-established logistics business operating within a fast-paced environment, is looking to appoint an experienced Client Services Manager to lead their customer liaison function and strengthen key client relationships click apply for full job details
Customer Service Representative - Client Onboarding We're looking for a tech-savvy Customer Service Representative and Client Onboarding specialist to support customers using our digital products and work closely with Product, Engineering, and Client Services teams. Full training will be provided, so you don't need prior experience with our products to succeed. This is a varied, hands-on role that spans customer support, client onboarding, product testing, and documentation. You'll play a key role in ensuring customer issues are clearly understood, accurately documented, and resolved efficiently, while also feeding insights back into the product development process. This is a hybrid role, with three days per week based in the office and the remainder working remotely. Key Responsibilities Provide first-line support to customers via agreed channels Investigate and troubleshoot product issues, escalating where appropriate Communicate clearly with customers on issue progress and resolution Translate customer issues and feedback into clear development tickets Support onboarding of new clients, including product setup and training Perform functional testing of new features, bug fixes, and releases Assist with test plans, regression testing, and documentation Create and maintain user guides and help resources Skills & Experience Essential: Strong written and verbal communication skills Good attention to detail and organisational skills Problem-solving mindset and willingness to learn Comfortable using software tools, learning new technology, and managing multiple tasks Desirable: Previous customer service or client onboarding experience Exposure to software testing or ticketing systems (e.g., JIRA) Interest in digital products or technology environments Career Development This role offers an excellent opportunity to gain hands-on experience across the customer lifecycle, learn new technical skills, and develop your career within a growing Product and Client Services team.
Feb 11, 2026
Full time
Customer Service Representative - Client Onboarding We're looking for a tech-savvy Customer Service Representative and Client Onboarding specialist to support customers using our digital products and work closely with Product, Engineering, and Client Services teams. Full training will be provided, so you don't need prior experience with our products to succeed. This is a varied, hands-on role that spans customer support, client onboarding, product testing, and documentation. You'll play a key role in ensuring customer issues are clearly understood, accurately documented, and resolved efficiently, while also feeding insights back into the product development process. This is a hybrid role, with three days per week based in the office and the remainder working remotely. Key Responsibilities Provide first-line support to customers via agreed channels Investigate and troubleshoot product issues, escalating where appropriate Communicate clearly with customers on issue progress and resolution Translate customer issues and feedback into clear development tickets Support onboarding of new clients, including product setup and training Perform functional testing of new features, bug fixes, and releases Assist with test plans, regression testing, and documentation Create and maintain user guides and help resources Skills & Experience Essential: Strong written and verbal communication skills Good attention to detail and organisational skills Problem-solving mindset and willingness to learn Comfortable using software tools, learning new technology, and managing multiple tasks Desirable: Previous customer service or client onboarding experience Exposure to software testing or ticketing systems (e.g., JIRA) Interest in digital products or technology environments Career Development This role offers an excellent opportunity to gain hands-on experience across the customer lifecycle, learn new technical skills, and develop your career within a growing Product and Client Services team.
Consortium Professional Recruitment
Beverley, North Humberside
Short Description Bring your passion for people and organisation to a dual-role sales opportunity with room to grow. Championing customer experience and operational excellence Consortium Professional Recruitment are delighted to be partnering with an innovative and fast-growing company on the search for a Sales Executive / Administrator click apply for full job details
Feb 11, 2026
Full time
Short Description Bring your passion for people and organisation to a dual-role sales opportunity with room to grow. Championing customer experience and operational excellence Consortium Professional Recruitment are delighted to be partnering with an innovative and fast-growing company on the search for a Sales Executive / Administrator click apply for full job details
Customer Collections Agent Leamington Spa Hybrid (after training) £25,000 £28,500 + Benefits: Hybrid working A supportive team environment with clear performance expectations Opportunities to develop specialist debt recovery and negotiation skills Working for a very experienced and supportive team manager 25 days annual leave plus 8 Bank Holidays Private Medical Insurance Company Pension Scheme (Salary sacrifice - single matched contributions to 4.5% for first 2 years, upto 7.5% after 2 years) Life Assurance Staff discounts on products Lovely modern office Are you experienced in collections or contact centre roles and confident in handling challenging conversations about overdue debt? This role sits within late-stage collections, managing customer accounts that are significantly overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven collections role, requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts in late-stage arrears Conduct in-depth financial conversations to assess affordability and risk Negotiate full payments, settlements, or structured repayment arrangements Handle objections, non-engagement, and difficult conversations confidently Work towards individual and team recovery targets Identify vulnerability and apply appropriate support or escalation routes Maintain accurate, compliant, and detailed account records Requirements of Collection Agent: Previous experience in late-stage collections, recoveries, or arrears management Strong negotiation and influencing skills Resilient, confident, and comfortable working with challenging customers Target-driven with a strong understanding of fair treatment principles Highly organised with strong attention to compliance and detail Shift Pattern: 7-week rotation: 5 8:30am 5:00pm 1 8:00am 4:30pm 1 11:30am 8:00pm INDL
Feb 11, 2026
Full time
Customer Collections Agent Leamington Spa Hybrid (after training) £25,000 £28,500 + Benefits: Hybrid working A supportive team environment with clear performance expectations Opportunities to develop specialist debt recovery and negotiation skills Working for a very experienced and supportive team manager 25 days annual leave plus 8 Bank Holidays Private Medical Insurance Company Pension Scheme (Salary sacrifice - single matched contributions to 4.5% for first 2 years, upto 7.5% after 2 years) Life Assurance Staff discounts on products Lovely modern office Are you experienced in collections or contact centre roles and confident in handling challenging conversations about overdue debt? This role sits within late-stage collections, managing customer accounts that are significantly overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven collections role, requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts in late-stage arrears Conduct in-depth financial conversations to assess affordability and risk Negotiate full payments, settlements, or structured repayment arrangements Handle objections, non-engagement, and difficult conversations confidently Work towards individual and team recovery targets Identify vulnerability and apply appropriate support or escalation routes Maintain accurate, compliant, and detailed account records Requirements of Collection Agent: Previous experience in late-stage collections, recoveries, or arrears management Strong negotiation and influencing skills Resilient, confident, and comfortable working with challenging customers Target-driven with a strong understanding of fair treatment principles Highly organised with strong attention to compliance and detail Shift Pattern: 7-week rotation: 5 8:30am 5:00pm 1 8:00am 4:30pm 1 11:30am 8:00pm INDL
Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details
Feb 11, 2026
Full time
Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We are seeking an Assistant Building Surveyor to support the delivery and oversight of retail shell specifications and landlord shell works across our expanding store portfolio. This role involves the drafting and producing of technical shell specifications, input in technical advice and review of shell drawings, monitoring compliance with technical standards, and liaising with landlords and project teams to ensure shell handovers meet brand and operational requirements. You'll gain valuable experience in retail development, construction interface, and technical due diligence, with support towards professional chartership. Key Responsibilities In collaboration with our Acquisition and Architecture team, liaise directly with Landlords to arrange visits to new potential sites and identify suitability, modifications and risks which will be encountered in the construction and delivery phase of the project. Technical input in the preparation of project feasibilities. Advise on areas such as repair condition, structural condition and planning risks. Identify when and where specialist consultant input would be required regarding factors such as asbestos, methane, listed building conditions, Party Wall, RAAC, The Building Safety Act etc. Own the process of obtaining relevant and necessary technical details, specifications and information necessary to aid the preparation of store Capex. Alongside and in collaboration with Commercial Construction, input, guide and assist in the preparation of documents for Capex, Final Approval Form and the Agreement to Lease. Negotiate directly with Landlords surveyors to obtain best value and construction detail to achieve or exceed the standards proposed in the Heads of Terms. Liaise directly with internal and external Lawyers in the review of AFL's and Lease agreements for new stores, expansions, downsizes and ad-hoc projects where Landlord interfaces are required, advising where needed on technical elements. Monitor the Landlords works on site to ensure compliance with the Shell Specification and Lease Agreement, ensuring progress is monitored in a formal manner by issuing weekly progress reports. Ensure relevant documents are provided by the Landlord at Practical Completion. Coordinate and act as primary contact for both internal and external technical teams in the obtaining of Landlords approvals for shop fit proposals and provide licence documents as required. Represent TJX in formal access meetings with the Landlord on access and handover of the unit to TJX Construction team. Ensure landlords defects are highlighted, recorded and rectified in a timely manner with close monitoring and reporting. Act as primary contact for the TJX Construction team for any interface with Landlord should issues arise during fit out. Liaise with internal TJX Utilities and Energy teams in arranging installation of utility supply meters or Change of Tenancy agreements. Key Skills, Knowledge & Experience Negotiation and interpersonal skills to effectively interact with stakeholders and resolve issues with proficiently. Ability to foresee risk and plan projects in a proactive and professional manner. Fluency in the English language with the ability to draft reports and communications effectively, efficiently and proactively. HNC/HND and/or Degree level qualification relevant within the Construction industry e.g. Building Surveying, Construction, Project or Programme Management, Engineering or Built Environment. 1-2 years of post graduate experience preferred. Flexible, agile & able to prioritise. Excellent communication, negotiation & influencing skills. Able to collaborate in an inclusive culture. Confident networker & diplomatic communicator with an ability to build lasting relationships across geographies & functions. Able to work under own initiative & time critical conditions. Agile and adaptable, able to manage competing priorities in a fast-paced environment. Extensive travel within the UK and ROI will be required, along with willingness to travel to our European markets should workload require. Full driving licence required. You must have the legal right to work in the country you are applying to. Closing date for all applications 19th February 2026. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Feb 11, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We are seeking an Assistant Building Surveyor to support the delivery and oversight of retail shell specifications and landlord shell works across our expanding store portfolio. This role involves the drafting and producing of technical shell specifications, input in technical advice and review of shell drawings, monitoring compliance with technical standards, and liaising with landlords and project teams to ensure shell handovers meet brand and operational requirements. You'll gain valuable experience in retail development, construction interface, and technical due diligence, with support towards professional chartership. Key Responsibilities In collaboration with our Acquisition and Architecture team, liaise directly with Landlords to arrange visits to new potential sites and identify suitability, modifications and risks which will be encountered in the construction and delivery phase of the project. Technical input in the preparation of project feasibilities. Advise on areas such as repair condition, structural condition and planning risks. Identify when and where specialist consultant input would be required regarding factors such as asbestos, methane, listed building conditions, Party Wall, RAAC, The Building Safety Act etc. Own the process of obtaining relevant and necessary technical details, specifications and information necessary to aid the preparation of store Capex. Alongside and in collaboration with Commercial Construction, input, guide and assist in the preparation of documents for Capex, Final Approval Form and the Agreement to Lease. Negotiate directly with Landlords surveyors to obtain best value and construction detail to achieve or exceed the standards proposed in the Heads of Terms. Liaise directly with internal and external Lawyers in the review of AFL's and Lease agreements for new stores, expansions, downsizes and ad-hoc projects where Landlord interfaces are required, advising where needed on technical elements. Monitor the Landlords works on site to ensure compliance with the Shell Specification and Lease Agreement, ensuring progress is monitored in a formal manner by issuing weekly progress reports. Ensure relevant documents are provided by the Landlord at Practical Completion. Coordinate and act as primary contact for both internal and external technical teams in the obtaining of Landlords approvals for shop fit proposals and provide licence documents as required. Represent TJX in formal access meetings with the Landlord on access and handover of the unit to TJX Construction team. Ensure landlords defects are highlighted, recorded and rectified in a timely manner with close monitoring and reporting. Act as primary contact for the TJX Construction team for any interface with Landlord should issues arise during fit out. Liaise with internal TJX Utilities and Energy teams in arranging installation of utility supply meters or Change of Tenancy agreements. Key Skills, Knowledge & Experience Negotiation and interpersonal skills to effectively interact with stakeholders and resolve issues with proficiently. Ability to foresee risk and plan projects in a proactive and professional manner. Fluency in the English language with the ability to draft reports and communications effectively, efficiently and proactively. HNC/HND and/or Degree level qualification relevant within the Construction industry e.g. Building Surveying, Construction, Project or Programme Management, Engineering or Built Environment. 1-2 years of post graduate experience preferred. Flexible, agile & able to prioritise. Excellent communication, negotiation & influencing skills. Able to collaborate in an inclusive culture. Confident networker & diplomatic communicator with an ability to build lasting relationships across geographies & functions. Able to work under own initiative & time critical conditions. Agile and adaptable, able to manage competing priorities in a fast-paced environment. Extensive travel within the UK and ROI will be required, along with willingness to travel to our European markets should workload require. Full driving licence required. You must have the legal right to work in the country you are applying to. Closing date for all applications 19th February 2026. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Closing date: 19-02-2026 Customer Team Member Location: 2 Shore Street , Brodick, KA27 8AG Pay: £12.60 per hour Contract: 16-24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 11, 2026
Full time
Closing date: 19-02-2026 Customer Team Member Location: 2 Shore Street , Brodick, KA27 8AG Pay: £12.60 per hour Contract: 16-24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Position Overview and Objective Primary Responsibilities and Duties Managing a set of corporate customers who are utilizing Arctic Wolf's CyberSOCsolution.Achieving renewal and expansion targets through consultative selling techniquesListening to customers and providing feedback to the business.Ensuring customer satisfaction and delivery of quarterly account reviews.Negotiating on behalf of management using product knowledge and knowledge ofcustomer needs to upsell by positioning additional Arctic Wolf service offerings.Acting as an advisor to customers by leveraging solid domain and product knowledge ofArctic Wolf service offerings and customer's needs to develop plans for future growth.Successfully planning and prioritizing a high volume of activities and requests tomanage customer issues and requests, including following through on requests in atimely manner, asking clarifying questions to determine the correct source and impact ofissues, comparing, and evaluating possible courses of conduct to make decisions orrecommendations and understanding use cases to coach customers to alternatesolutions when possible.At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.Our mission is simple: End Cyber Risk. We're looking for an Customer Success Manager , based in Newcastle to be part of making this happen.Creating and managing automated processes to effectively forecast and communicateat-risk customers; build risk mitigation plans to retain such accounts. Key Skills The ability to be flexible and work in a rapidly changing environment is required.Aptitude for technology, knowledge of spreadsheet and Salesforce utilization.Fanatical devotion to customer service, business quality, and data security.Thinks out-of-the-box and energizes others with passion, quality, and commitment. Key Competencies Minimum Qualifications5+ years of demonstrated success in a sales role, preferably in a technologyorganization.Field sales experience strongly desired Preferred Qualifications Environment and Physical DemandsWork is primarily sedentary in nature and can be executed sitting or standing positions in an office environment.Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.If located in a company office, often requires the mobility to physically navigate the space.In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations.May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper).Travel RequirementsTypically 10% or less of business travel Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing .
Feb 11, 2026
Full time
Position Overview and Objective Primary Responsibilities and Duties Managing a set of corporate customers who are utilizing Arctic Wolf's CyberSOCsolution.Achieving renewal and expansion targets through consultative selling techniquesListening to customers and providing feedback to the business.Ensuring customer satisfaction and delivery of quarterly account reviews.Negotiating on behalf of management using product knowledge and knowledge ofcustomer needs to upsell by positioning additional Arctic Wolf service offerings.Acting as an advisor to customers by leveraging solid domain and product knowledge ofArctic Wolf service offerings and customer's needs to develop plans for future growth.Successfully planning and prioritizing a high volume of activities and requests tomanage customer issues and requests, including following through on requests in atimely manner, asking clarifying questions to determine the correct source and impact ofissues, comparing, and evaluating possible courses of conduct to make decisions orrecommendations and understanding use cases to coach customers to alternatesolutions when possible.At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.Our mission is simple: End Cyber Risk. We're looking for an Customer Success Manager , based in Newcastle to be part of making this happen.Creating and managing automated processes to effectively forecast and communicateat-risk customers; build risk mitigation plans to retain such accounts. Key Skills The ability to be flexible and work in a rapidly changing environment is required.Aptitude for technology, knowledge of spreadsheet and Salesforce utilization.Fanatical devotion to customer service, business quality, and data security.Thinks out-of-the-box and energizes others with passion, quality, and commitment. Key Competencies Minimum Qualifications5+ years of demonstrated success in a sales role, preferably in a technologyorganization.Field sales experience strongly desired Preferred Qualifications Environment and Physical DemandsWork is primarily sedentary in nature and can be executed sitting or standing positions in an office environment.Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.If located in a company office, often requires the mobility to physically navigate the space.In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations.May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper).Travel RequirementsTypically 10% or less of business travel Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing .
Service Design Lead The Client Based in London my client are a prestigious Professional services organisation boasting a workplace with cutting edge people that is moving with the modern ways working. Named as one of the leading professional services organisations places to work for 3 times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed click apply for full job details
Feb 11, 2026
Contractor
Service Design Lead The Client Based in London my client are a prestigious Professional services organisation boasting a workplace with cutting edge people that is moving with the modern ways working. Named as one of the leading professional services organisations places to work for 3 times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed click apply for full job details
Due to our continued success, we now require a Customer Service Administrator to join our team asap as we expand the business. The role will be working as part of our wider Customer Service and Administration team at our Frimley Head office which also houses our distribution team. Working for a well known online retail brand assisting with customer service for multiple brands, you will be assisting with a mixture of customer service tasks both administrative and over the phone/email/webchat. We offer weekly pay, free onsite parking and a modern and friendly team environment. The role would suit candidates with previous customer service experience either gained from an office, retail or hospitality role now seeking to secure a customer service and admin role within a purely office based environment. We will also consider applications from recent College or University leavers seeking their first office job or those looking to return to work after a gap in employment. Duties for the role will include:- Taking inbound customer service calls and responding to resolve queries or provide customer information. Answering incoming emails from customers regarding their orders and our products. Liaising with customers via our Live Webchat system. Placing orders onto the system and processing payments via our website portals. Processing customer orders received by email, phone or our online portals onto the system for our customers across the UK. Supporting several of our online brands. Making outbound calls to customers who have not completed their online order fully Using Shopify and Sage and taking payments. Setting up new customer details onto the system. Making customer detail changes and updates onto the in house database. Responding to customer enquiries regarding products or customer orders and delivery info. Resolving any customer queries regarding their order, delivery, or payment. Dispatching orders from the website and tracking orders. Liaising with courier companies if necessary. Assisting with customer service and administration for our other brands in the business. General office admin and support as required to ensure customer service is maintained to the highest level and all data and documents are correct. Working across our in house systems so you should be a confident user of the PC and Microsoft packages too. Assisting in our onsite retail outlet serving customers, taking orders and processing payments Ideally you should have previous customer service experience, preferably gained within an office environment but it could be from a retail or hospitality role. You should have a confident telephone manner dealing with inbound and outbound calls. Excellent communication skills, verbal and written as you will be liaising with customers via email and the live webchat system. You should have accurate admin skills. Good PC skills and be quick to learn. In return we can offer the opportunity to join a successful and growing company, with weekly pay, paid holiday accrual and free onsite parking. Please submit your CV asap for immediate consideration.
Feb 11, 2026
Contractor
Due to our continued success, we now require a Customer Service Administrator to join our team asap as we expand the business. The role will be working as part of our wider Customer Service and Administration team at our Frimley Head office which also houses our distribution team. Working for a well known online retail brand assisting with customer service for multiple brands, you will be assisting with a mixture of customer service tasks both administrative and over the phone/email/webchat. We offer weekly pay, free onsite parking and a modern and friendly team environment. The role would suit candidates with previous customer service experience either gained from an office, retail or hospitality role now seeking to secure a customer service and admin role within a purely office based environment. We will also consider applications from recent College or University leavers seeking their first office job or those looking to return to work after a gap in employment. Duties for the role will include:- Taking inbound customer service calls and responding to resolve queries or provide customer information. Answering incoming emails from customers regarding their orders and our products. Liaising with customers via our Live Webchat system. Placing orders onto the system and processing payments via our website portals. Processing customer orders received by email, phone or our online portals onto the system for our customers across the UK. Supporting several of our online brands. Making outbound calls to customers who have not completed their online order fully Using Shopify and Sage and taking payments. Setting up new customer details onto the system. Making customer detail changes and updates onto the in house database. Responding to customer enquiries regarding products or customer orders and delivery info. Resolving any customer queries regarding their order, delivery, or payment. Dispatching orders from the website and tracking orders. Liaising with courier companies if necessary. Assisting with customer service and administration for our other brands in the business. General office admin and support as required to ensure customer service is maintained to the highest level and all data and documents are correct. Working across our in house systems so you should be a confident user of the PC and Microsoft packages too. Assisting in our onsite retail outlet serving customers, taking orders and processing payments Ideally you should have previous customer service experience, preferably gained within an office environment but it could be from a retail or hospitality role. You should have a confident telephone manner dealing with inbound and outbound calls. Excellent communication skills, verbal and written as you will be liaising with customers via email and the live webchat system. You should have accurate admin skills. Good PC skills and be quick to learn. In return we can offer the opportunity to join a successful and growing company, with weekly pay, paid holiday accrual and free onsite parking. Please submit your CV asap for immediate consideration.
