We are looking for an actuary to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Statistics, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Job Types: Full-time, Part-time Pay: From £30.29 per hour Expected hours: 1 - 40 per week Work Location: Remote
May 22, 2025
Full time
We are looking for an actuary to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Statistics, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Job Types: Full-time, Part-time Pay: From £30.29 per hour Expected hours: 1 - 40 per week Work Location: Remote
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 22, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
We are looking for an actuarial analyst to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Statistics, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Job Types: Full-time, Part-time Pay: From £30.29 per hour Expected hours: 1 - 40 per week Work Location: Remote
May 22, 2025
Full time
We are looking for an actuarial analyst to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Statistics, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Job Types: Full-time, Part-time Pay: From £30.29 per hour Expected hours: 1 - 40 per week Work Location: Remote
We are looking for an actuary to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Statistics, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at USD $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. Job Types: Full-time, Part-time Pay: From £30.29 per hour Expected hours: 1 - 40 per week Work Location: Remote
May 22, 2025
Full time
We are looking for an actuary to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Statistics, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at USD $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. Job Types: Full-time, Part-time Pay: From £30.29 per hour Expected hours: 1 - 40 per week Work Location: Remote
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 21, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 21, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 21, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
COMMERCIAL INSURANCE ACCOUNT EXECUTIVE SALARY UP TO £60,000 LEICESTER + Hybrid Working THE OPPORTUNITY: I'm proud to represent a well established Chartered Insurance Broker looking to grow their existing team of Account Executives. They are a small and well renowned Brokerage with a positive reputation in the market click apply for full job details
May 21, 2025
Full time
COMMERCIAL INSURANCE ACCOUNT EXECUTIVE SALARY UP TO £60,000 LEICESTER + Hybrid Working THE OPPORTUNITY: I'm proud to represent a well established Chartered Insurance Broker looking to grow their existing team of Account Executives. They are a small and well renowned Brokerage with a positive reputation in the market click apply for full job details
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 21, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
Underwriting and Operations Manager This role provides day to day management of the Underwriting and Operations department through the effective prioritisation/delegation of the workload and appropriate support and guidance to the team that delivers outstanding customer service. The main objective being to manage the team, mitigate risk, ensure all policies are underwritten correctly and provide aud click apply for full job details
May 21, 2025
Full time
Underwriting and Operations Manager This role provides day to day management of the Underwriting and Operations department through the effective prioritisation/delegation of the workload and appropriate support and guidance to the team that delivers outstanding customer service. The main objective being to manage the team, mitigate risk, ensure all policies are underwritten correctly and provide aud click apply for full job details
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 21, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
Experienced Contracts Manager for Insurance Repair Works Our client is a long-established Essex based Construction Company, who carry out a broad spectrum of works from specialised works to churches and listed buildings to mainstream construction and insurance repairs. Employing approximately 100 employees click apply for full job details
May 21, 2025
Full time
Experienced Contracts Manager for Insurance Repair Works Our client is a long-established Essex based Construction Company, who carry out a broad spectrum of works from specialised works to churches and listed buildings to mainstream construction and insurance repairs. Employing approximately 100 employees click apply for full job details
Job title: Senior Property & Casualty Underwriter Salary: £80,000 Location: Glasgow (Hybrid - 3 days in office) PURPOSE OF ROLE Lawes is looking for a Senior P&C Underwriter for a dynamic, high-growth insurance business in Glasgow click apply for full job details
May 21, 2025
Full time
Job title: Senior Property & Casualty Underwriter Salary: £80,000 Location: Glasgow (Hybrid - 3 days in office) PURPOSE OF ROLE Lawes is looking for a Senior P&C Underwriter for a dynamic, high-growth insurance business in Glasgow click apply for full job details
Job title: Senior Development Underwriter Salary: £65,000 Location: Bristol PURPOSE OF ROLE Are you an experienced underwriter seeking an exciting new opportunity? Our client, a leading and forward-thinking insurer, is looking for a Senior Development Underwriter to join their team click apply for full job details
May 21, 2025
Full time
Job title: Senior Development Underwriter Salary: £65,000 Location: Bristol PURPOSE OF ROLE Are you an experienced underwriter seeking an exciting new opportunity? Our client, a leading and forward-thinking insurer, is looking for a Senior Development Underwriter to join their team click apply for full job details
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 21, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
Based in Doncaster, One Call Claims is a well-established local contact centre which has been operating for over 25 years. We provide a range of services within the Insurance Industry and pride ourselves in ensuring we deliver the best outcomes to both our consumers and employees. We pride ourselves on innovation, customer satisfaction and a supportive team culture. What You'll Do: Within all our roles you'll play a vital part in guiding clients through their motor claims journey. We have several departments which specialise in each area, throughout your role responsibilities will include: FNOL: First notification of loss - taking calls from customers reporting new motor insurance claims. Hire and Repairs: Booking customers vehicles in for repair and arranging for hire cars to be delivered to customers and providing updates to customers on their vehicle repairs. Customer Support: Addressing inquiries, resolving concerns, and delivering a seamless customer experience. What We're Looking For: A customer-focused attitude with a passion for problem-solving. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. A motivated, results-driven mindset with a commitment to exceeding targets. Previous experience in insurance, claims handling, or customer service is a plus, but not required - we provide comprehensive training! Why Join One Call Claims? Comprehensive Training: Gain the skills and knowledge needed to succeed and grow in your career. Career Progression: We invest in our team with constant internal opportunities to learn about different areas of the business and move between departments. For those that are hungry for more, we have our Course of Excellence programme - which in essence is a fast track to management program for our top performers. Supportive Environment: Join a collaborative team where your contributions are valued. Making a Difference: Help people protect what matters most to them while delivering an exceptional experience. Your starting wage is based upon minimum wage for your age bracket and our salary package places your earning opportunity into your own hands with opportunities to earn bonuses and incentives across multiple areas. These are all driven towards supporting our customers and delivering a positive service. Our opening hours are 8am - 8pm Monday to Friday and 9am - 5:30pm on weekends and Bank Holidays. The opening times do vary in some teams but all shift patterns and working schedules will be discussed within your interview. It's really important that you're able to commute to our site, so please check the address below before applying: One Call Claims, First Point, Balby Carr Bank, Doncaster, DN4 5JQ. If you have any further enquiries or would like to have more of a chat about what we can offer, please contact . Good luck on your application and we hope to hear from you soon!
May 21, 2025
Full time
Based in Doncaster, One Call Claims is a well-established local contact centre which has been operating for over 25 years. We provide a range of services within the Insurance Industry and pride ourselves in ensuring we deliver the best outcomes to both our consumers and employees. We pride ourselves on innovation, customer satisfaction and a supportive team culture. What You'll Do: Within all our roles you'll play a vital part in guiding clients through their motor claims journey. We have several departments which specialise in each area, throughout your role responsibilities will include: FNOL: First notification of loss - taking calls from customers reporting new motor insurance claims. Hire and Repairs: Booking customers vehicles in for repair and arranging for hire cars to be delivered to customers and providing updates to customers on their vehicle repairs. Customer Support: Addressing inquiries, resolving concerns, and delivering a seamless customer experience. What We're Looking For: A customer-focused attitude with a passion for problem-solving. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. A motivated, results-driven mindset with a commitment to exceeding targets. Previous experience in insurance, claims handling, or customer service is a plus, but not required - we provide comprehensive training! Why Join One Call Claims? Comprehensive Training: Gain the skills and knowledge needed to succeed and grow in your career. Career Progression: We invest in our team with constant internal opportunities to learn about different areas of the business and move between departments. For those that are hungry for more, we have our Course of Excellence programme - which in essence is a fast track to management program for our top performers. Supportive Environment: Join a collaborative team where your contributions are valued. Making a Difference: Help people protect what matters most to them while delivering an exceptional experience. Your starting wage is based upon minimum wage for your age bracket and our salary package places your earning opportunity into your own hands with opportunities to earn bonuses and incentives across multiple areas. These are all driven towards supporting our customers and delivering a positive service. Our opening hours are 8am - 8pm Monday to Friday and 9am - 5:30pm on weekends and Bank Holidays. The opening times do vary in some teams but all shift patterns and working schedules will be discussed within your interview. It's really important that you're able to commute to our site, so please check the address below before applying: One Call Claims, First Point, Balby Carr Bank, Doncaster, DN4 5JQ. If you have any further enquiries or would like to have more of a chat about what we can offer, please contact . Good luck on your application and we hope to hear from you soon!
Were working on an exciting opportunity for an Underwriter to join a growing and collaborative team in Leeds, specialising in title insurance and legal indemnities. This is a unique role offering the chance to underwrite a wide range of residential title risks, with future exposure to commercial deals. Youll be assessing risks related to property transactions, such as missing planning permissions, click apply for full job details
May 21, 2025
Full time
Were working on an exciting opportunity for an Underwriter to join a growing and collaborative team in Leeds, specialising in title insurance and legal indemnities. This is a unique role offering the chance to underwrite a wide range of residential title risks, with future exposure to commercial deals. Youll be assessing risks related to property transactions, such as missing planning permissions, click apply for full job details
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
May 20, 2025
Full time
Customer Service Representative - salary £25,100 - £28,500; depending on hours, skills and experience. Location - Maxim Park, Motherwell We have exciting opportunities for Customer Service Representatives to join us in our office based in Maxim so why not Kick Start Your Customer Service Career with Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good Service careers are different here at Aviva. We believe in creating a better tomorrow, for 's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Maxim office . Start date - July 14th A bit about the job: Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment. Primarily a phone based role , you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process , gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance this is you, then why not apply today ! Working Hours: Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday. Our current rotation is one late shift every 4 weeks and 1 weekend day every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Positive attitude and strong desire to meet customers' needs. Excellent communication skills, both written & verbal The ability to listen and reason empathetically. Flexible attitude towards change and ability to work in a fast paced environment. Good level of IT skills to navigate systems. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £25,100 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working
Looking for a role that will have a meaningful impact on Claims Analytics? We are looking for an individual to design and establish a Claims Analytics function that delivers valuable insights to the business, enabling smarter claims and underwriting decisions. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. The opportunity: The International Portfolio Analytics team is a multi-functional empowered, creative and autonomous team within Markel International. It is embedded within the underwriting business and is represented within the leadership team. Its focus is on the areas that are critical to achieve profitability and performance targets for a specialty lines insurer: Portfolio Management, Data, Analytics and Insights and Pricing Model development. As a business partner, you will be working closely with claim's operations championing the use of data to aid smart decision-making. What you'll be doing: Performance analytics - produce claims portfolio analyses to help identify and monitor key drivers and characteristics of claims, feeding back into underwriting performance Operational analytics - work with the claims team to help optimise claims processes for example improvement of MI/KPI reporting and resource modelling Develop a comprehensive understanding of local business lines, market practices, claims handling procedures, and claims operations Work effectively with an in-house data science predictive analytics teams to develop and improve sophisticated insurance claims analytics and tools Collaborate with in-house teams to design and develop dashboards and reports that deliver real-time insights into claims operations and performance relative to predefined objectives. Lead the development of the claims analytics framework for Markel International Work with underwriting portfolio managers on class-specific projects to help provide input into underwriting strategy Ensure data quality and integrity by implementing standard processes for data management and governance Work with, and build relationships across, other Support Units to include but not limited to: actuarial, underwriting operations, ITS, delegated and underwriting support services to resolve issues, identify areas for improvement and support the achievement of Markel International's business priorities. Represent the International Portfolio Analytics team, as appropriate, providing accurate and timely management information to Markel International leadership, wholesale leadership and meetings as the need arises. Our must-haves: Have outstanding multi-modal communications skills along with data visualisation skills for disseminating management information to various levels across Markel Proficiency in data analytics tools and software, such as SQL or Python or R. Experience with data visualisation programmes such as Power BI or Tableau is desirable. An awareness of advanced analytics/data science would be desirable but not essential. Ability to design, build and maintain dashboards and reports to provide real-time insights into claims operations and performance against objectives Have demonstrable experience in influencing and engaging with stakeholders using effective communication and ensuring consensus Be able to clearly articulate complex techniques and ideas to key stakeholder across the business Have a proven track record to successfully lead and deliver to agreed timelines projects and initiatives that require involvement from business leaders across the company Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
May 20, 2025
Full time
Looking for a role that will have a meaningful impact on Claims Analytics? We are looking for an individual to design and establish a Claims Analytics function that delivers valuable insights to the business, enabling smarter claims and underwriting decisions. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. The opportunity: The International Portfolio Analytics team is a multi-functional empowered, creative and autonomous team within Markel International. It is embedded within the underwriting business and is represented within the leadership team. Its focus is on the areas that are critical to achieve profitability and performance targets for a specialty lines insurer: Portfolio Management, Data, Analytics and Insights and Pricing Model development. As a business partner, you will be working closely with claim's operations championing the use of data to aid smart decision-making. What you'll be doing: Performance analytics - produce claims portfolio analyses to help identify and monitor key drivers and characteristics of claims, feeding back into underwriting performance Operational analytics - work with the claims team to help optimise claims processes for example improvement of MI/KPI reporting and resource modelling Develop a comprehensive understanding of local business lines, market practices, claims handling procedures, and claims operations Work effectively with an in-house data science predictive analytics teams to develop and improve sophisticated insurance claims analytics and tools Collaborate with in-house teams to design and develop dashboards and reports that deliver real-time insights into claims operations and performance relative to predefined objectives. Lead the development of the claims analytics framework for Markel International Work with underwriting portfolio managers on class-specific projects to help provide input into underwriting strategy Ensure data quality and integrity by implementing standard processes for data management and governance Work with, and build relationships across, other Support Units to include but not limited to: actuarial, underwriting operations, ITS, delegated and underwriting support services to resolve issues, identify areas for improvement and support the achievement of Markel International's business priorities. Represent the International Portfolio Analytics team, as appropriate, providing accurate and timely management information to Markel International leadership, wholesale leadership and meetings as the need arises. Our must-haves: Have outstanding multi-modal communications skills along with data visualisation skills for disseminating management information to various levels across Markel Proficiency in data analytics tools and software, such as SQL or Python or R. Experience with data visualisation programmes such as Power BI or Tableau is desirable. An awareness of advanced analytics/data science would be desirable but not essential. Ability to design, build and maintain dashboards and reports to provide real-time insights into claims operations and performance against objectives Have demonstrable experience in influencing and engaging with stakeholders using effective communication and ensuring consensus Be able to clearly articulate complex techniques and ideas to key stakeholder across the business Have a proven track record to successfully lead and deliver to agreed timelines projects and initiatives that require involvement from business leaders across the company Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
We are seeking a talented individual to join our Marsh Portfolio Solutions team. This role can be based out of our London, Manchester or Norwich office. This is a hybrid role that has a requirement of working at least 3 days a week in the office. The role: Product Development & Policy Wordings Specialist Are you a Policy Wordings Specialist or an experienced Insurance Advisor, Underwriter or Claims Handler with broad technical knowledge of the major lines of business? Do you have experience of interpreting and/ornegotiating terms and policy wordings? If so, we are seeking someone who can combine these technical skills in order to help the Marsh Portfolio Solution team create and maintain enhanced solutions for clients. The successful candidate will work within a highly skilled team to develop products with insurers, negotiate and advise on carrier and broker wordings, provide technical input into our tender processes, be responsible for the provision of technical support to Marsh colleagues on cover related issues and assist in providing training both internally and externally We will rely on you to: Fully understand insurer's wordings within areas of expertise & summarise for communication to the business Work with Product Managers to undertake discussions with insurers to agree improvements to their facility and panel policy wordings for the benefit of Marsh clients Ensure that wording comparisons are kept up to date including reviews of insurers' new wordings Ensure that key benefits documents and high-level comparison documents are kept up to date in line with the wording comparison Research, clarify & communicate on technical insurance issues & developments Provide contributions to technical newsletters & other Marsh publications, and assist other team members to do same Provide advice on ad hoc basis on client-related & cover issues Escalate issues to Product Managers on specific facilities & panels for them to discuss with insurer counterparts Develop and maintain quality relationships with key insurers and gain an in-depth understanding of the offering to the UK Corporate Practice What you need to have: Proven experience within the insurance industry ideally with knowledge of Property, Casualty, Motor and PA/Travel policies Thrives in a fast-paced environment Claims, Underwriting, loss adjuster or technical background desirable Previous experience of providing technical policy wording support would be beneficial Strong written & verbal communication skills Strong analytical skills with excellent attention to detail and an ability to innovate Competent in Microsoft Office (Word & Excel) What makes you stand out: Knowledge of Property, Casualty, Motor The ability to remain calm under pressure and be able to work flexibly when required Cert CII qualified and working towards ACII is desirable Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
May 20, 2025
Full time
We are seeking a talented individual to join our Marsh Portfolio Solutions team. This role can be based out of our London, Manchester or Norwich office. This is a hybrid role that has a requirement of working at least 3 days a week in the office. The role: Product Development & Policy Wordings Specialist Are you a Policy Wordings Specialist or an experienced Insurance Advisor, Underwriter or Claims Handler with broad technical knowledge of the major lines of business? Do you have experience of interpreting and/ornegotiating terms and policy wordings? If so, we are seeking someone who can combine these technical skills in order to help the Marsh Portfolio Solution team create and maintain enhanced solutions for clients. The successful candidate will work within a highly skilled team to develop products with insurers, negotiate and advise on carrier and broker wordings, provide technical input into our tender processes, be responsible for the provision of technical support to Marsh colleagues on cover related issues and assist in providing training both internally and externally We will rely on you to: Fully understand insurer's wordings within areas of expertise & summarise for communication to the business Work with Product Managers to undertake discussions with insurers to agree improvements to their facility and panel policy wordings for the benefit of Marsh clients Ensure that wording comparisons are kept up to date including reviews of insurers' new wordings Ensure that key benefits documents and high-level comparison documents are kept up to date in line with the wording comparison Research, clarify & communicate on technical insurance issues & developments Provide contributions to technical newsletters & other Marsh publications, and assist other team members to do same Provide advice on ad hoc basis on client-related & cover issues Escalate issues to Product Managers on specific facilities & panels for them to discuss with insurer counterparts Develop and maintain quality relationships with key insurers and gain an in-depth understanding of the offering to the UK Corporate Practice What you need to have: Proven experience within the insurance industry ideally with knowledge of Property, Casualty, Motor and PA/Travel policies Thrives in a fast-paced environment Claims, Underwriting, loss adjuster or technical background desirable Previous experience of providing technical policy wording support would be beneficial Strong written & verbal communication skills Strong analytical skills with excellent attention to detail and an ability to innovate Competent in Microsoft Office (Word & Excel) What makes you stand out: Knowledge of Property, Casualty, Motor The ability to remain calm under pressure and be able to work flexibly when required Cert CII qualified and working towards ACII is desirable Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Directorate Business Manager (Grade E2) 6 Month Temporary Contract Application Deadline: 26 May 2025 Department: Corporate Services Employment Type: Fixed Term - Full Time Location: Edinburgh - Hybrid Compensation: E2 Grade £38,055 to £44,817. Civil Service Pension. Flexible Working Hours. Hybrid Working. Description To provide a high-quality business management function for the directorate and lead the provision of Business Support to the Director and Deputy Directors. Lead on co-ordination and implementation of directorate planning, operating processes and business improvement, and serve as a driver and enabler for cross-directorate working and cooperation. Key Responsibilities Lead the management of the Director's business and supporting the PA to ensure effective flow of information. Support the Directorate Senior Team with strategic planning and oversee reporting against corporate compliance requirements related to the Business Managers' responsibilities, including risk management and other activities required by the annual business cycle. Report regularly to the Director and directorate Senior Team on operational and strategic performance against a range of measures. Work collaboratively and proactively with SFC's Senior Business Manager and Business Management Network to align processes, share ideas and good practice, coordinate deadlines, feed into corporate business planning and information sharing, and identify/facilitate opportunities for closer cross-directorate working. Oversee and ensure the flow of information and smooth running of operations within the directorate, including: Managing directorate process for handling corporately focused correspondence, working with the wider directorate business support team to ensure a professional and timeous response to requests for engagement, advice and support. Developing clear and robust processes for the handling of day-to-day work across the directorate and contributing to business process improvement for the wider organisation. Lead on the planning of the directorate's delivery of high quality, timely papers for Board, committee and group meetings. Managing workflows within the directorate to feed into corporate deadlines and maximising opportunities for cross-directorate working. Leading on horizon scanning/forward planning to identify deadlines for consultations and other external business, upcoming papers that will require development and sign-off, and wider internal or external business that will require briefing. Leading the establishment of proportionate directorate administration systems and processes that will produce management information (e.g. staff flexi-time accruals, staff wellbeing indicators, on-boarding, objective setting, performance management and annual leave planning across the directorate). Developing and implementing an appropriate approach to records management ensuring full compliance with SFC's corporate policies. Support and provide guidance to colleagues within the directorate to operate within these processes. Working with Finance to monitor directorate budgets and input to annual budget preparation responses to key financial activities. Provide support to financial processes within the directorate. Deliver a high-quality, comprehensive secretariat service for committees and groups as required. Provide leadership and line management support to colleagues as required. Skills, Knowledge and Expertise It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Experience of leading or working as a part of a high-quality team working as a PA, Executive Assistant, Business Manager, Team Coordinator or equivalent background. Experience of using IT systems - such as MS Teams, trackers, shared mailboxes etc. - to streamline and make more effective the flow of business within and between business areas. Proven ability to analyse, understand and respond to complex issues in an appropriate manner, demonstrating good judgement in a politicised environment. Highly developed interpersonal skills, with the ability to form effective relationships at all levels to generate confidence, respect, collaborative working with an openness to change. Excellent written and oral communication skills, and the ability to produce high quality written work independently. Excellent organisational skills, with the ability to respond to a diverse and changing workload while maintaining a high degree of attention to detail. A resilient, positive, and flexible approach. Desirable Experience of working in or closely with public sector organisations. Experience of supporting or managing projects and working with departmental running costs budgets. Ability to work at pace, using a range of skills to secure momentum, change and positive outcomes. A good track record of collaborating with others to streamline processes, and the ability to lead on the design and delivery of continuous business improvement Understanding of SFC's strategic corporate priorities, and ability to use this wider awareness to represent their directorate's interests in corporate forums and meetings Good awareness of compliance and corporate reporting responsibilities, for example Information Governance requirements and corporate performance monitoring. Terms and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 2 years' continuous service. Public and privilege holiday entitlement of 13 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home anywhere in the UK for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy and negotiated with our recognised trade union, Unite. Salaries are reviewed annually in April for employees who commence employment prior to 1 October in the preceding year. Eligibility to join the Civil Service Pension Scheme . With its low member contribution rates and generous employer contributions, this gives you a secure, inflation-proof pension for life with no investment uncertainty. Details of contribution rates together with further details of the pension benefits are available on the Civil Service Pensions website. There is also the option of a Partnership pension account. Support for continuous professional development: as a part of SFC, we are dedicated to providing comprehensive support for continuous learning and professional development. Civil Service-Learning curriculum has thoughtfully designed to cater to various learning preferences, allowing employees to engage in a manner that best suits their needs. All our educational resources are conveniently accessible through the CSL website. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. We provide support to SFC employees with Volunteering Days. Support for travel to and from work, including a salary sacrifice cycle loan scheme, cycle storage and shower facilities, an interest-free loan for bus or rail season tickets and free office car parking for employees on a first-come basis. Although most salaried roles are advertised as full time positions (35 hours a week), we are happy to discuss part-time or compressed hours to suit a candidates circumstances. We also operate a flexible working scheme to work around a candidate's other commitments such as caring responsibilities.We will consider secondment applications for most salaried fixed-term or temporary positions and in many cases also for salaried permanent positions. If you are interested in applying on a secondment basis and this option is not explicitly mentioned in the job advert, please contact for further information.
May 19, 2025
Full time
Directorate Business Manager (Grade E2) 6 Month Temporary Contract Application Deadline: 26 May 2025 Department: Corporate Services Employment Type: Fixed Term - Full Time Location: Edinburgh - Hybrid Compensation: E2 Grade £38,055 to £44,817. Civil Service Pension. Flexible Working Hours. Hybrid Working. Description To provide a high-quality business management function for the directorate and lead the provision of Business Support to the Director and Deputy Directors. Lead on co-ordination and implementation of directorate planning, operating processes and business improvement, and serve as a driver and enabler for cross-directorate working and cooperation. Key Responsibilities Lead the management of the Director's business and supporting the PA to ensure effective flow of information. Support the Directorate Senior Team with strategic planning and oversee reporting against corporate compliance requirements related to the Business Managers' responsibilities, including risk management and other activities required by the annual business cycle. Report regularly to the Director and directorate Senior Team on operational and strategic performance against a range of measures. Work collaboratively and proactively with SFC's Senior Business Manager and Business Management Network to align processes, share ideas and good practice, coordinate deadlines, feed into corporate business planning and information sharing, and identify/facilitate opportunities for closer cross-directorate working. Oversee and ensure the flow of information and smooth running of operations within the directorate, including: Managing directorate process for handling corporately focused correspondence, working with the wider directorate business support team to ensure a professional and timeous response to requests for engagement, advice and support. Developing clear and robust processes for the handling of day-to-day work across the directorate and contributing to business process improvement for the wider organisation. Lead on the planning of the directorate's delivery of high quality, timely papers for Board, committee and group meetings. Managing workflows within the directorate to feed into corporate deadlines and maximising opportunities for cross-directorate working. Leading on horizon scanning/forward planning to identify deadlines for consultations and other external business, upcoming papers that will require development and sign-off, and wider internal or external business that will require briefing. Leading the establishment of proportionate directorate administration systems and processes that will produce management information (e.g. staff flexi-time accruals, staff wellbeing indicators, on-boarding, objective setting, performance management and annual leave planning across the directorate). Developing and implementing an appropriate approach to records management ensuring full compliance with SFC's corporate policies. Support and provide guidance to colleagues within the directorate to operate within these processes. Working with Finance to monitor directorate budgets and input to annual budget preparation responses to key financial activities. Provide support to financial processes within the directorate. Deliver a high-quality, comprehensive secretariat service for committees and groups as required. Provide leadership and line management support to colleagues as required. Skills, Knowledge and Expertise It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Experience of leading or working as a part of a high-quality team working as a PA, Executive Assistant, Business Manager, Team Coordinator or equivalent background. Experience of using IT systems - such as MS Teams, trackers, shared mailboxes etc. - to streamline and make more effective the flow of business within and between business areas. Proven ability to analyse, understand and respond to complex issues in an appropriate manner, demonstrating good judgement in a politicised environment. Highly developed interpersonal skills, with the ability to form effective relationships at all levels to generate confidence, respect, collaborative working with an openness to change. Excellent written and oral communication skills, and the ability to produce high quality written work independently. Excellent organisational skills, with the ability to respond to a diverse and changing workload while maintaining a high degree of attention to detail. A resilient, positive, and flexible approach. Desirable Experience of working in or closely with public sector organisations. Experience of supporting or managing projects and working with departmental running costs budgets. Ability to work at pace, using a range of skills to secure momentum, change and positive outcomes. A good track record of collaborating with others to streamline processes, and the ability to lead on the design and delivery of continuous business improvement Understanding of SFC's strategic corporate priorities, and ability to use this wider awareness to represent their directorate's interests in corporate forums and meetings Good awareness of compliance and corporate reporting responsibilities, for example Information Governance requirements and corporate performance monitoring. Terms and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 2 years' continuous service. Public and privilege holiday entitlement of 13 days pro-rata. A flexible approach to hybrid working, giving you flexibility to work from home anywhere in the UK for some of the time while also maintaining regular in-person contact with colleagues. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy and negotiated with our recognised trade union, Unite. Salaries are reviewed annually in April for employees who commence employment prior to 1 October in the preceding year. Eligibility to join the Civil Service Pension Scheme . With its low member contribution rates and generous employer contributions, this gives you a secure, inflation-proof pension for life with no investment uncertainty. Details of contribution rates together with further details of the pension benefits are available on the Civil Service Pensions website. There is also the option of a Partnership pension account. Support for continuous professional development: as a part of SFC, we are dedicated to providing comprehensive support for continuous learning and professional development. Civil Service-Learning curriculum has thoughtfully designed to cater to various learning preferences, allowing employees to engage in a manner that best suits their needs. All our educational resources are conveniently accessible through the CSL website. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme, Special Leave (paid and unpaid), a contribution to learning outside work through our Lifelong Learning Fund, free winter flu vaccination, and access to occupational health support. We provide support to SFC employees with Volunteering Days. Support for travel to and from work, including a salary sacrifice cycle loan scheme, cycle storage and shower facilities, an interest-free loan for bus or rail season tickets and free office car parking for employees on a first-come basis. Although most salaried roles are advertised as full time positions (35 hours a week), we are happy to discuss part-time or compressed hours to suit a candidates circumstances. We also operate a flexible working scheme to work around a candidate's other commitments such as caring responsibilities.We will consider secondment applications for most salaried fixed-term or temporary positions and in many cases also for salaried permanent positions. If you are interested in applying on a secondment basis and this option is not explicitly mentioned in the job advert, please contact for further information.
Job Title: Pensions Implementation Consultant (Home-Based) We are seeking an enthusiastic and experienced pensions professional to join the home-based Scheme Benefits team as a Pensions Implementation Consultant. In this role, you will oversee the successful delivery of transition projects, ensuring they are completed on time, to a high standard, and within a controlled project environment. About the Team: The Scheme Benefits team is part of the broader Implementation Department, which is dedicated to delivering top-tier pension administration solutions for both new and existing clients. Projects range from large-scale strategic transformations for blue-chip clients to smaller, bespoke solutions. Collaborating closely with various stakeholders, we bring a diverse set of skills and experience to each project. Role Overview: As a Pensions Implementation Consultant, you will play a crucial role in the implementation of pension solutions. You will work alongside the Data and Configuration teams, ensuring smooth data onboarding and automation of pension calculations. Key Responsibilities: Lead client implementation projects, ensuring all tasks are completed efficiently and on time. Oversee the gathering, analysis, and interpretation of client requirements. Produce comprehensive requirements documentation and translate them into system solutions. Troubleshoot, identify, and resolve issues and queries that arise during the implementation process. Manage project delivery, ensuring that tasks are completed within budget and deadlines. Lead client meetings and project status calls, ensuring effective communication. Mentor and guide Implementation Analysts, fostering their development and growth. Contribute to continuous improvement initiatives within the team and the wider department. Assist in project management tasks, including risk and issue identification and mitigation. Organize and facilitate internal and external system training, providing relevant documentation. What We're Looking For: Strong technical knowledge of Defined Benefit pension schemes and relevant legislation. Expertise in explaining pension member records and their setup, the relationships between members, policyholders, insurers, trustees, schemes, actuaries, funds, and investments. Familiarity with various types of pension schemes and member statuses, along with the corresponding calculations for each. What We Offer: In this role, you will have the opportunity to make an immediate impact and drive the direction of the team while working on high-profile pension projects that will help you develop both new and existing skills. We offer flexible working arrangements to suit your needs, whether that's from home or at one of our offices. In addition to a competitive salary, we offer a comprehensive benefits package. Please quote 51450 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C, etc. Due to the high volume of applications, we cannot respond to each individually. If you do not hear from a consultant, you have not been shortlisted. Please continue to check our website for other roles that may interest you.
May 19, 2025
Full time
Job Title: Pensions Implementation Consultant (Home-Based) We are seeking an enthusiastic and experienced pensions professional to join the home-based Scheme Benefits team as a Pensions Implementation Consultant. In this role, you will oversee the successful delivery of transition projects, ensuring they are completed on time, to a high standard, and within a controlled project environment. About the Team: The Scheme Benefits team is part of the broader Implementation Department, which is dedicated to delivering top-tier pension administration solutions for both new and existing clients. Projects range from large-scale strategic transformations for blue-chip clients to smaller, bespoke solutions. Collaborating closely with various stakeholders, we bring a diverse set of skills and experience to each project. Role Overview: As a Pensions Implementation Consultant, you will play a crucial role in the implementation of pension solutions. You will work alongside the Data and Configuration teams, ensuring smooth data onboarding and automation of pension calculations. Key Responsibilities: Lead client implementation projects, ensuring all tasks are completed efficiently and on time. Oversee the gathering, analysis, and interpretation of client requirements. Produce comprehensive requirements documentation and translate them into system solutions. Troubleshoot, identify, and resolve issues and queries that arise during the implementation process. Manage project delivery, ensuring that tasks are completed within budget and deadlines. Lead client meetings and project status calls, ensuring effective communication. Mentor and guide Implementation Analysts, fostering their development and growth. Contribute to continuous improvement initiatives within the team and the wider department. Assist in project management tasks, including risk and issue identification and mitigation. Organize and facilitate internal and external system training, providing relevant documentation. What We're Looking For: Strong technical knowledge of Defined Benefit pension schemes and relevant legislation. Expertise in explaining pension member records and their setup, the relationships between members, policyholders, insurers, trustees, schemes, actuaries, funds, and investments. Familiarity with various types of pension schemes and member statuses, along with the corresponding calculations for each. What We Offer: In this role, you will have the opportunity to make an immediate impact and drive the direction of the team while working on high-profile pension projects that will help you develop both new and existing skills. We offer flexible working arrangements to suit your needs, whether that's from home or at one of our offices. In addition to a competitive salary, we offer a comprehensive benefits package. Please quote 51450 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C, etc. Due to the high volume of applications, we cannot respond to each individually. If you do not hear from a consultant, you have not been shortlisted. Please continue to check our website for other roles that may interest you.
We are working with a global leader in Re/Insurance to find a forward-thinking Senior Pricing Actuary who will play a pivotal role in driving transformation within their pricing function. This is a unique opportunity for an individual with a strong technical pricing background to influence a diverse portfolio, all while working closely with a talented team of actuaries click apply for full job details
May 19, 2025
Full time
We are working with a global leader in Re/Insurance to find a forward-thinking Senior Pricing Actuary who will play a pivotal role in driving transformation within their pricing function. This is a unique opportunity for an individual with a strong technical pricing background to influence a diverse portfolio, all while working closely with a talented team of actuaries click apply for full job details
A leading Lloyd's Syndicate has an exciting opening for a Claims Manager within their Marine and Energy division. Responsibilities: Manage a portfolio of Marine (Liability, Cargo, Hull) and Energy (Onshore/Offshore) claims, including lead and follow roles. Oversee and lead the claims team. Collaborate closely with Underwriters. This role offers a fantastic opportunity to join a top-tier Lloyd's Syndicate with a hybrid working model. An attractive benefits package and bonus are included. Our team specializes in market insights, providing tailored advice to candidates and clients, aiming to be your partner of choice.
May 19, 2025
Full time
A leading Lloyd's Syndicate has an exciting opening for a Claims Manager within their Marine and Energy division. Responsibilities: Manage a portfolio of Marine (Liability, Cargo, Hull) and Energy (Onshore/Offshore) claims, including lead and follow roles. Oversee and lead the claims team. Collaborate closely with Underwriters. This role offers a fantastic opportunity to join a top-tier Lloyd's Syndicate with a hybrid working model. An attractive benefits package and bonus are included. Our team specializes in market insights, providing tailored advice to candidates and clients, aiming to be your partner of choice.
Description We are recruiting experienced Defined Benefit pensions professionals to join us as a Pensions Data and Transition Specialist . An exciting opportunity to join our growing UK data installation team, underpinning our OneDB proposition. We strongly believe in providing a quality service for DB pension schemes and are investing heavily in this area of our business. We have a strong pipeline of new business and are looking for people to manage the migration of these schemes and help us grow further. This is a unique chance to work in a vibrant, collaborative, and innovative team, responsible for both the delivery of new client installations and continuously improving our underlying technology and processes to further streamline our service to clients. The Role Data specialist within a dedicated team responsible for the delivery of new client installation projects. You will be highly numerate with good analytical and organizational skills to complement your technical expertise. Projects will involve analysis, transformation, mapping, and system configuration of pension scheme data onto our proprietary administration platform, with an understanding of UK DB pension scheme benefits and member data. You will need to be adaptable to new systems and ways of working, eager to learn new skills, and focused on delivery. Collaboration and clear communication of technical concepts are essential. Experience in pension data analysis and transitions in administration, consulting, or insurance contexts is advantageous. Our Work Style We understand flexibility is key to supporting an inclusive and diverse workforce. WTW offers flexible working opportunities (full-time or part-time) in a hybrid model, with a mix of remote, in-person, and in-office interactions depending on team, role, and client needs. Office Location This role can be based out of any of our London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh offices. Qualifications The Requirements A proven track record in delivering multiple projects to deadlines. Openness to learning new skills. Knowledge and experience of UK DB pension arrangements. Experience analyzing and mapping pension scheme data is preferred. Understanding of how data is used in benefit calculations and processes. Excellent Microsoft Office skills, especially Excel. Experience with pension administration systems or similar databases. Ability to communicate complex or technical issues clearly and concisely. Strong personal organization and a focused working style. Commitment to high-quality service delivery. Ability to work independently and in teams in a fast-paced environment. Inquisitive, proactive attitude with the ability to handle ambiguity. At WTW, we believe diversity makes us stronger. We aim to reflect the markets we serve and foster an inclusive culture where colleagues feel valued, welcomed, and empowered to bring their whole selves to work. We are an equal opportunity employer committed to inclusivity and diversity. We provide application, interview, and workplace adjustments and accommodations to all applicants. If you foresee any barriers from application to joining WTW, please email
May 17, 2025
Full time
Description We are recruiting experienced Defined Benefit pensions professionals to join us as a Pensions Data and Transition Specialist . An exciting opportunity to join our growing UK data installation team, underpinning our OneDB proposition. We strongly believe in providing a quality service for DB pension schemes and are investing heavily in this area of our business. We have a strong pipeline of new business and are looking for people to manage the migration of these schemes and help us grow further. This is a unique chance to work in a vibrant, collaborative, and innovative team, responsible for both the delivery of new client installations and continuously improving our underlying technology and processes to further streamline our service to clients. The Role Data specialist within a dedicated team responsible for the delivery of new client installation projects. You will be highly numerate with good analytical and organizational skills to complement your technical expertise. Projects will involve analysis, transformation, mapping, and system configuration of pension scheme data onto our proprietary administration platform, with an understanding of UK DB pension scheme benefits and member data. You will need to be adaptable to new systems and ways of working, eager to learn new skills, and focused on delivery. Collaboration and clear communication of technical concepts are essential. Experience in pension data analysis and transitions in administration, consulting, or insurance contexts is advantageous. Our Work Style We understand flexibility is key to supporting an inclusive and diverse workforce. WTW offers flexible working opportunities (full-time or part-time) in a hybrid model, with a mix of remote, in-person, and in-office interactions depending on team, role, and client needs. Office Location This role can be based out of any of our London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh offices. Qualifications The Requirements A proven track record in delivering multiple projects to deadlines. Openness to learning new skills. Knowledge and experience of UK DB pension arrangements. Experience analyzing and mapping pension scheme data is preferred. Understanding of how data is used in benefit calculations and processes. Excellent Microsoft Office skills, especially Excel. Experience with pension administration systems or similar databases. Ability to communicate complex or technical issues clearly and concisely. Strong personal organization and a focused working style. Commitment to high-quality service delivery. Ability to work independently and in teams in a fast-paced environment. Inquisitive, proactive attitude with the ability to handle ambiguity. At WTW, we believe diversity makes us stronger. We aim to reflect the markets we serve and foster an inclusive culture where colleagues feel valued, welcomed, and empowered to bring their whole selves to work. We are an equal opportunity employer committed to inclusivity and diversity. We provide application, interview, and workplace adjustments and accommodations to all applicants. If you foresee any barriers from application to joining WTW, please email
The Role The position involves conducting Independent Technical Assessments of software in safety-critical or safety-related aircraft systems. Key Responsibilities As part of a collaborative team, your main duties will include: Performing Independent Technical Evaluations focusing on the safety and assurance of aircraft software systems click apply for full job details
May 17, 2025
Full time
The Role The position involves conducting Independent Technical Assessments of software in safety-critical or safety-related aircraft systems. Key Responsibilities As part of a collaborative team, your main duties will include: Performing Independent Technical Evaluations focusing on the safety and assurance of aircraft software systems click apply for full job details
Alexander Lloyd are working with one of the main players within the UK Pensions industry - widely-renowned and award-winning - are now looking for experienced Buy-Ins & Buy-Outs professionals; in technically-focused consultancy and project management focused roles! Specifically, roles which focus on the collation, presentation and administration of data and quotes linked to the transfer and management of large Defined Benefit Pension schemes. To be successful in this role, it is essential that candidates have a background working in the UK Pensions industry, and will be able to demonstrate in-depth technical knowledge of rules and procedures relating to Defined Benefit schemes. You will need to have good communication and analysis schemes - being able to present data reports and MI to a range of stakeholders will be a regular factor in these roles - alongside good attention to detail and administration abilities. IT skills - such as a proficiency in MS Excel and Access - is also important. In return, you will be rewarded with a generous salary (in line with experience), coupled with a fantastic benefits package; including performance-related bonus, share options, Health-care cover, competitive company Pension scheme and support towards professional exams, as well as the chance to further your career within one of the country's leading Pension organisations. Please quote 49657 when calling Aaron at Alexander Lloyd or email them at apu This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
May 16, 2025
Full time
Alexander Lloyd are working with one of the main players within the UK Pensions industry - widely-renowned and award-winning - are now looking for experienced Buy-Ins & Buy-Outs professionals; in technically-focused consultancy and project management focused roles! Specifically, roles which focus on the collation, presentation and administration of data and quotes linked to the transfer and management of large Defined Benefit Pension schemes. To be successful in this role, it is essential that candidates have a background working in the UK Pensions industry, and will be able to demonstrate in-depth technical knowledge of rules and procedures relating to Defined Benefit schemes. You will need to have good communication and analysis schemes - being able to present data reports and MI to a range of stakeholders will be a regular factor in these roles - alongside good attention to detail and administration abilities. IT skills - such as a proficiency in MS Excel and Access - is also important. In return, you will be rewarded with a generous salary (in line with experience), coupled with a fantastic benefits package; including performance-related bonus, share options, Health-care cover, competitive company Pension scheme and support towards professional exams, as well as the chance to further your career within one of the country's leading Pension organisations. Please quote 49657 when calling Aaron at Alexander Lloyd or email them at apu This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Keep updated on the latest jobs in the market Gain a basic and foundational understanding of the procurement and finance roles in a SME. An overview of the current processes in place and an opportunity to put them into practice, via the use of Payhawk Purchase Orders and the Purchase Authorisation form. Shadow during strategic meetings with internal and external stakeholders and vendors. Support with the RFI/ RFP process. Assist with supplier research. Help with contract management and reviewing of supplier performance. Identify cost-saving opportunities. Within the finance area, support in the clearing of Mailbox and mail traffic management. Assisting with bank reconciliation posting. Paying expenses using Payhawk - access to Payhawk/Netsuite software. Dealing with the finance post received. The intern will deliver a final project that has the potential to contribute to the future direction of the department. This project will showcase what they have learned throughout the internship and highlight areas they have identified for their own personal development. Role Requirements Currently studying towards or holding a degree in Business, Procurement, or Finance, with a strong interest in cost savings and value-driven spending. An understanding of the procurement function. Proactive and eager to learn. Organised and detail-oriented. Curious about business operations. Strong business acumen. Skills and Abilities Computer knowledge, including experience using Microsoft programmes. Capable of building relationships. Ability to multitask, take care of conflicting priorities and work well under pressure. Analytical skills. Willingness to take on additional duties and work. Well organised with good attention to detail. Team player with the ability to work on own initiative. Management Duties No We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process. FCA Conduct Rules Under the Senior Managers and Certification Regime the FCA and Aventum expects that: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail customers. Are you looking to kickstart your career in business transformation and change management with a company that values innovation and outstanding performance? At Enstar, we are committed to delivering world-class services and solutions. This summer internship in our London office could be the perfect opportunity to launch your career! Our team is dedicated to driving impactful change and delivering value across the organization. Join us Why you should join us At Enstar, we foster an inclusive and diverse workplace where every employee is respected and given equal opportunities to thrive. Our culture is built on collaboration, inclusivity, and continuous development. We strongly promote: Fair treatment and respect for all employees Inclusivity and diversity Equal opportunities for professional growth and advancement The Diversity and Inclusion Committee coordinates various activities, celebrations, and learning opportunities, positioning us as industry DE&I leaders. About the Programme Our 10-week summer internship programme is designed to offer you a structured and meaningful professional development experience. This is an opportunity to immerse yourself in the world of business transformation and change management, gain hands-on experience, and define your future with us. We are offering internships in IT and Business Change. IT As an IT intern, you will collaborate with different teams to learn about the roles and responsibilities within our IT department. You will explore how IT supports business operations through various functions such as IT Service Desk, IT Service Operations, IT Performance Management, IT Architecture, IT Risk and Compliance, and IT Security. This internship will give you a comprehensive understanding of IT as a business function. Business Change As a Business Change intern, you will work in a dynamic team passionate about driving change and delivering results. The Change team is a business-facing function that collaborates with multiple departments, including Risk, Claims, Finance, Investments, IT, and Mergers & Acquisitions. Your role will focus on finding solutions to challenges that align with Enstar's strategic goals and objectives. The Change team delivers: Operational efficiencies - Implementing automation and machine learning to streamline processes, such as extracting data from email PDFs for use in business systems. Process change - Deploying automation tools to accelerate financial close processes and enhance efficiency. Technology change - Managing system migrations and technology implementations to support business acquisitions and strategic initiatives. You'll gain exposure to the entire project lifecycle - from pipeline development, initiation, planning, and design through to execution, closure, and benefits realization. Working alongside Project Managers, Business Analysts, and key stakeholders, you'll play an essential role in supporting the delivery of strategic and tactical change initiatives. with Enstar At Enstar, we believe diversity of thought and inclusion drive our success. We encourage applications from candidates of all backgrounds and degree subject areas. Even if your experience does not directly align with financial services or business transformation, we encourage you to apply if you are: Curious A great teammate An innovative problem solver Eager to grow and develop Eligibility You must be eligible to work in the UK for the entire duration of the programme and be in your penultimate year of undergraduate study. Responsibilities During the 10-week programme, you will: Participate in a two-day live insurance simulation Undertake a two-week challenge to identify and propose solutions to business/process issues Develop your personal brand through various sessions Engage in virtual workshops on working styles and effective communication This is a full-time paid internship based in our London office with some flexibility for remote work. By the end of the internship, you will have developed valuable skills to propel your future career. Selection process Our selection process is designed to be fair and objective. Step 1 - Apply online Start your application online via our website. Step 2 - Online Test and Video Interview Complete an online test and video interview assessing your situational judgement and problem-solving skills. Participate in individual and group tasks and learn more about Enstar. Join us and kickstart your career today! Apply now In our free Claims Adjuster simulation, you will step into the shoes of a claims professional in the London specialty insurance market and learn all about the role and what it entails. This Free online course will deepen your knowledge and understanding of claims to enhance your applications and boost your CV. Why not give it a go! Jobs Archive Take a look back through past job role listings to see what type of roles have been advertised in the past. In most situations, a CV is the first contact you have with a prospective employer and it is your chance to make a good first impression. Have questions? We have lots of answers! Check out our carefully curated FAQ section, designed to help provide you with the right information. Sign up with your email address to receive the latest jobs. Title First name Last name Email address Subscribe me to The legal Stuff The legal Stuff By submitting this form you agree to our storage and use of your data as outlined in our Privacy Policy .
May 15, 2025
Full time
Keep updated on the latest jobs in the market Gain a basic and foundational understanding of the procurement and finance roles in a SME. An overview of the current processes in place and an opportunity to put them into practice, via the use of Payhawk Purchase Orders and the Purchase Authorisation form. Shadow during strategic meetings with internal and external stakeholders and vendors. Support with the RFI/ RFP process. Assist with supplier research. Help with contract management and reviewing of supplier performance. Identify cost-saving opportunities. Within the finance area, support in the clearing of Mailbox and mail traffic management. Assisting with bank reconciliation posting. Paying expenses using Payhawk - access to Payhawk/Netsuite software. Dealing with the finance post received. The intern will deliver a final project that has the potential to contribute to the future direction of the department. This project will showcase what they have learned throughout the internship and highlight areas they have identified for their own personal development. Role Requirements Currently studying towards or holding a degree in Business, Procurement, or Finance, with a strong interest in cost savings and value-driven spending. An understanding of the procurement function. Proactive and eager to learn. Organised and detail-oriented. Curious about business operations. Strong business acumen. Skills and Abilities Computer knowledge, including experience using Microsoft programmes. Capable of building relationships. Ability to multitask, take care of conflicting priorities and work well under pressure. Analytical skills. Willingness to take on additional duties and work. Well organised with good attention to detail. Team player with the ability to work on own initiative. Management Duties No We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process. FCA Conduct Rules Under the Senior Managers and Certification Regime the FCA and Aventum expects that: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail customers. Are you looking to kickstart your career in business transformation and change management with a company that values innovation and outstanding performance? At Enstar, we are committed to delivering world-class services and solutions. This summer internship in our London office could be the perfect opportunity to launch your career! Our team is dedicated to driving impactful change and delivering value across the organization. Join us Why you should join us At Enstar, we foster an inclusive and diverse workplace where every employee is respected and given equal opportunities to thrive. Our culture is built on collaboration, inclusivity, and continuous development. We strongly promote: Fair treatment and respect for all employees Inclusivity and diversity Equal opportunities for professional growth and advancement The Diversity and Inclusion Committee coordinates various activities, celebrations, and learning opportunities, positioning us as industry DE&I leaders. About the Programme Our 10-week summer internship programme is designed to offer you a structured and meaningful professional development experience. This is an opportunity to immerse yourself in the world of business transformation and change management, gain hands-on experience, and define your future with us. We are offering internships in IT and Business Change. IT As an IT intern, you will collaborate with different teams to learn about the roles and responsibilities within our IT department. You will explore how IT supports business operations through various functions such as IT Service Desk, IT Service Operations, IT Performance Management, IT Architecture, IT Risk and Compliance, and IT Security. This internship will give you a comprehensive understanding of IT as a business function. Business Change As a Business Change intern, you will work in a dynamic team passionate about driving change and delivering results. The Change team is a business-facing function that collaborates with multiple departments, including Risk, Claims, Finance, Investments, IT, and Mergers & Acquisitions. Your role will focus on finding solutions to challenges that align with Enstar's strategic goals and objectives. The Change team delivers: Operational efficiencies - Implementing automation and machine learning to streamline processes, such as extracting data from email PDFs for use in business systems. Process change - Deploying automation tools to accelerate financial close processes and enhance efficiency. Technology change - Managing system migrations and technology implementations to support business acquisitions and strategic initiatives. You'll gain exposure to the entire project lifecycle - from pipeline development, initiation, planning, and design through to execution, closure, and benefits realization. Working alongside Project Managers, Business Analysts, and key stakeholders, you'll play an essential role in supporting the delivery of strategic and tactical change initiatives. with Enstar At Enstar, we believe diversity of thought and inclusion drive our success. We encourage applications from candidates of all backgrounds and degree subject areas. Even if your experience does not directly align with financial services or business transformation, we encourage you to apply if you are: Curious A great teammate An innovative problem solver Eager to grow and develop Eligibility You must be eligible to work in the UK for the entire duration of the programme and be in your penultimate year of undergraduate study. Responsibilities During the 10-week programme, you will: Participate in a two-day live insurance simulation Undertake a two-week challenge to identify and propose solutions to business/process issues Develop your personal brand through various sessions Engage in virtual workshops on working styles and effective communication This is a full-time paid internship based in our London office with some flexibility for remote work. By the end of the internship, you will have developed valuable skills to propel your future career. Selection process Our selection process is designed to be fair and objective. Step 1 - Apply online Start your application online via our website. Step 2 - Online Test and Video Interview Complete an online test and video interview assessing your situational judgement and problem-solving skills. Participate in individual and group tasks and learn more about Enstar. Join us and kickstart your career today! Apply now In our free Claims Adjuster simulation, you will step into the shoes of a claims professional in the London specialty insurance market and learn all about the role and what it entails. This Free online course will deepen your knowledge and understanding of claims to enhance your applications and boost your CV. Why not give it a go! Jobs Archive Take a look back through past job role listings to see what type of roles have been advertised in the past. In most situations, a CV is the first contact you have with a prospective employer and it is your chance to make a good first impression. Have questions? We have lots of answers! Check out our carefully curated FAQ section, designed to help provide you with the right information. Sign up with your email address to receive the latest jobs. Title First name Last name Email address Subscribe me to The legal Stuff The legal Stuff By submitting this form you agree to our storage and use of your data as outlined in our Privacy Policy .
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 09-May-2025 Employment Type: Permanent, Full time Ref #: Description & Requirements Role Title: Casualty Claims Manager Department: Claims Team: Casualty Location: London Type: Permanent About the Role: We are seeking a dynamic, knowledgeable, and motivated individual with strong experience in Casualty lines to help consolidate our position as a leading provider of commercial claims solutions and to support our clients by delivering a first-class claims handling service. Our claims ethos is to handle and resolve claims efficiently and fairly, in accordance with our Claims Charter/Code of Conduct and Claims Process Guidelines. The role involves working closely with co-managers, the Head of Casualty Claims, and the Head of Third Party Claims to achieve corporate goals while promoting LSM's core values. It requires strong technical knowledge, a flexible approach, and sound claims handling judgment across all Casualty lines to ensure outstanding customer service. The position will involve co-managing the Casualty Claims team, reporting to the Head of Casualty Claims. About the Department & Team: LSM's Claims department manages claims from initial notification to conclusion, including analysis of notifications, coverage, liability, quantum, reserves, and claims payments. The Casualty Claims team handles claims across UK Casualty, High Excess, and Environmental Impairment Liability. Key Responsibilities: Manage a cross-section of Casualty claims, ensuring appropriate expertise is deployed for investigation and strategy. Co-manage the claims team, providing technical and people management oversight. Follow claims reserving philosophy and standards, observing referral triggers. Ensure claims are triaged and handled in line with the Claims Charter/Code of Conduct and Guidelines. Collaborate with internal and external stakeholders, including underwriters, actuaries, policyholders, brokers, co-insurers, market experts, adjusters, and legal professionals. Manage day-to-day claims activities within the Casualty Business Unit. Contribute to business development, research, and thought leadership to support underwriting and claims strategies. Provide insights on trends and performance to the Head of Casualty Claims. Enhance the Claims team's profile through industry engagement and external events. Ensure compliance with regulatory and internal standards, including system reporting and audits. Manage third-party relationships with delegated claims handling authority. Promote the Claims Charter and deliver excellent client service. Maintain regulatory compliance, including Conduct Rules, Solvency II, Data Protection, and other relevant policies. Skills and Experience: Degree, GCSE A levels, ACII qualification, or working towards it. Extensive experience in the London Market in relevant classes. Advanced knowledge of claims handling, coverage, product lines, and marketplace practices. Knowledge of law and insurance regulations across jurisdictions. Sound decision-making and judgment skills. Effective interaction with brokers and internal teams. Strong communication, organizational, negotiation, and analytical skills. Adaptability to changing environments and tasks. Ability to assess claim complexity based on rules. Relationship-building and monitoring skills. About Liberty Specialty Markets (LSM): Part of Global Risk Solutions and Liberty Mutual Insurance Group, offering global insurance and reinsurance services. Our success relies on our people. We value diversity, inclusion, collaboration, and a supportive culture that promotes work-life balance and career development. For more information, please follow the links below:
May 15, 2025
Full time
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 09-May-2025 Employment Type: Permanent, Full time Ref #: Description & Requirements Role Title: Casualty Claims Manager Department: Claims Team: Casualty Location: London Type: Permanent About the Role: We are seeking a dynamic, knowledgeable, and motivated individual with strong experience in Casualty lines to help consolidate our position as a leading provider of commercial claims solutions and to support our clients by delivering a first-class claims handling service. Our claims ethos is to handle and resolve claims efficiently and fairly, in accordance with our Claims Charter/Code of Conduct and Claims Process Guidelines. The role involves working closely with co-managers, the Head of Casualty Claims, and the Head of Third Party Claims to achieve corporate goals while promoting LSM's core values. It requires strong technical knowledge, a flexible approach, and sound claims handling judgment across all Casualty lines to ensure outstanding customer service. The position will involve co-managing the Casualty Claims team, reporting to the Head of Casualty Claims. About the Department & Team: LSM's Claims department manages claims from initial notification to conclusion, including analysis of notifications, coverage, liability, quantum, reserves, and claims payments. The Casualty Claims team handles claims across UK Casualty, High Excess, and Environmental Impairment Liability. Key Responsibilities: Manage a cross-section of Casualty claims, ensuring appropriate expertise is deployed for investigation and strategy. Co-manage the claims team, providing technical and people management oversight. Follow claims reserving philosophy and standards, observing referral triggers. Ensure claims are triaged and handled in line with the Claims Charter/Code of Conduct and Guidelines. Collaborate with internal and external stakeholders, including underwriters, actuaries, policyholders, brokers, co-insurers, market experts, adjusters, and legal professionals. Manage day-to-day claims activities within the Casualty Business Unit. Contribute to business development, research, and thought leadership to support underwriting and claims strategies. Provide insights on trends and performance to the Head of Casualty Claims. Enhance the Claims team's profile through industry engagement and external events. Ensure compliance with regulatory and internal standards, including system reporting and audits. Manage third-party relationships with delegated claims handling authority. Promote the Claims Charter and deliver excellent client service. Maintain regulatory compliance, including Conduct Rules, Solvency II, Data Protection, and other relevant policies. Skills and Experience: Degree, GCSE A levels, ACII qualification, or working towards it. Extensive experience in the London Market in relevant classes. Advanced knowledge of claims handling, coverage, product lines, and marketplace practices. Knowledge of law and insurance regulations across jurisdictions. Sound decision-making and judgment skills. Effective interaction with brokers and internal teams. Strong communication, organizational, negotiation, and analytical skills. Adaptability to changing environments and tasks. Ability to assess claim complexity based on rules. Relationship-building and monitoring skills. About Liberty Specialty Markets (LSM): Part of Global Risk Solutions and Liberty Mutual Insurance Group, offering global insurance and reinsurance services. Our success relies on our people. We value diversity, inclusion, collaboration, and a supportive culture that promotes work-life balance and career development. For more information, please follow the links below:
This role has a starting salary of £45,680 per annum based on a 36 hour working week (pay award Pending from April 2025). Are you passionate about delivering exceptional customer experience and leading a dynamic team? Surrey Pension Team is looking for a dedicated Future Benefits Manager to join us! We are excited to be hiring a new Future Benefits Manager to lead one of our Benefits Administration Teams. Surrey Pension Team is based in Dakota, Weybridge and we promote a hybrid approach to working . As a team we split our time between working from home and collaborating together in the office two days per week. Rewards and Benefits: 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service. Buy up to 10 days of additional annual leave Up to 5 days of carer's leave per year An extensive Employee Assistance Programme supporting health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About the Role The Surrey Pension Fund is part of the national Local Government Pension Scheme (LGPS). Surrey County Council is responsible for managing the fund and is known as the 'administering authority'. We have over 350 employers participating in the fund including the county council, district and borough councils, universities, colleges, academies, and private companies providing public services. The fund has over 135,000 current, deferred and pensioner members with assets in excess of £6 billion. The Surrey Pension Team have started a new chapter with a refreshed vision and mission and ambitious plans for the future. Our vision is to provide our customers with a better tomorrow. Our mission is to responsibly deliver a first-class customer experience every step of the way. As the Future Benefits Manager you will become a key part of our management team and help us deliver our vision and mission; with responsibility for ensuring early leaver benefits are calculated accurately, in a timely way, and in accordance with all applicable laws and regulations. In this post, you will be the subject matter expert on early leaver benefits for Surrey Pension Team, and work closely with the Immediate Benefits Manager, Technical Manager, and other mangers to deliver an exceptional experience for our all members. This role will line manage a team of professional staff, at a range of grades, and be responsible for their performance, training, and development; modelling the Surrey Pension Team behaviours and values while observing Surrey County Council policies and procedures. You will be the initial point of contact for team queries and support the wider team in delivering the pensions administration service. This is a highly varied and interesting role, and on a day-to-day basis you will be involved in: Monitoring performance against KPIs and managing case volumes Motivating, supporting, and driving the team to meet their goals Assessing available resources and moving staff to prioritise work Delivering casework to agreed service levels Working on special projects Applying your sound knowledge of the LGPS, or relevant pensions experience, to guide administrators in the successful resolution of casework Taking the lead in identifying opportunities and issues in pensions administration and implementing improvements You will put our member experience at the heart of your practice, ensuring a culture of customer focus and continuous improvement is instilled throughout the team. Surrey Pension Team is a friendly and welcoming place where we work hard to meet our mission and vision, and this role is a fantastic opportunity to help us deliver, while working at a high level, an ambitious and member focused LGPS fund. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of the LGPS, or other relevant pensions experience Experience of process improvement Focus on customer service and member experience Ability to manage own and others performance, addressing underperformance and supporting a high performing team Able to deal with multiple stakeholders and competing deadlines As part of your application you will be asked to submit a CV and answer the following questions: Please tell us about, and provide examples of, your experience of the Local Government Pension Scheme, or your other experience of pensions, and tell us how you feel it is relevant to this role? Please describe a time where you have improved a process and how this led to better outcomes for both the customer and your organisation? Please tell us what excellent customer service means to you, and how you would focus on the member experience in this role? Please tell us about a time where you have monitored your own, and others' performance, and how you dealt with underperformance? Please tell us about a situation where you have dealt with multiple demands on your time, from different stakeholders, and how you have used influencing and negotiating skills to reach a consensus? The job advert closes at 23:59 on 01.06.2025 with interviews planned for week commencing the 09.06.2025. This will be a single stage interview, with a short presentation, based on material provided in the job pack. Please prepare a 5-minute presentation, using PowerPoint, on the subject of "Surrey Pension Fund Vision and Mission". In the presentation please cover: How the Surrey Pension Vision and Mission resonates with you How you see yourself contributing to the success of this How will you use it to inspire and motivate your team to deliver the best possible experience for our members
May 14, 2025
Full time
This role has a starting salary of £45,680 per annum based on a 36 hour working week (pay award Pending from April 2025). Are you passionate about delivering exceptional customer experience and leading a dynamic team? Surrey Pension Team is looking for a dedicated Future Benefits Manager to join us! We are excited to be hiring a new Future Benefits Manager to lead one of our Benefits Administration Teams. Surrey Pension Team is based in Dakota, Weybridge and we promote a hybrid approach to working . As a team we split our time between working from home and collaborating together in the office two days per week. Rewards and Benefits: 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service. Buy up to 10 days of additional annual leave Up to 5 days of carer's leave per year An extensive Employee Assistance Programme supporting health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About the Role The Surrey Pension Fund is part of the national Local Government Pension Scheme (LGPS). Surrey County Council is responsible for managing the fund and is known as the 'administering authority'. We have over 350 employers participating in the fund including the county council, district and borough councils, universities, colleges, academies, and private companies providing public services. The fund has over 135,000 current, deferred and pensioner members with assets in excess of £6 billion. The Surrey Pension Team have started a new chapter with a refreshed vision and mission and ambitious plans for the future. Our vision is to provide our customers with a better tomorrow. Our mission is to responsibly deliver a first-class customer experience every step of the way. As the Future Benefits Manager you will become a key part of our management team and help us deliver our vision and mission; with responsibility for ensuring early leaver benefits are calculated accurately, in a timely way, and in accordance with all applicable laws and regulations. In this post, you will be the subject matter expert on early leaver benefits for Surrey Pension Team, and work closely with the Immediate Benefits Manager, Technical Manager, and other mangers to deliver an exceptional experience for our all members. This role will line manage a team of professional staff, at a range of grades, and be responsible for their performance, training, and development; modelling the Surrey Pension Team behaviours and values while observing Surrey County Council policies and procedures. You will be the initial point of contact for team queries and support the wider team in delivering the pensions administration service. This is a highly varied and interesting role, and on a day-to-day basis you will be involved in: Monitoring performance against KPIs and managing case volumes Motivating, supporting, and driving the team to meet their goals Assessing available resources and moving staff to prioritise work Delivering casework to agreed service levels Working on special projects Applying your sound knowledge of the LGPS, or relevant pensions experience, to guide administrators in the successful resolution of casework Taking the lead in identifying opportunities and issues in pensions administration and implementing improvements You will put our member experience at the heart of your practice, ensuring a culture of customer focus and continuous improvement is instilled throughout the team. Surrey Pension Team is a friendly and welcoming place where we work hard to meet our mission and vision, and this role is a fantastic opportunity to help us deliver, while working at a high level, an ambitious and member focused LGPS fund. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of the LGPS, or other relevant pensions experience Experience of process improvement Focus on customer service and member experience Ability to manage own and others performance, addressing underperformance and supporting a high performing team Able to deal with multiple stakeholders and competing deadlines As part of your application you will be asked to submit a CV and answer the following questions: Please tell us about, and provide examples of, your experience of the Local Government Pension Scheme, or your other experience of pensions, and tell us how you feel it is relevant to this role? Please describe a time where you have improved a process and how this led to better outcomes for both the customer and your organisation? Please tell us what excellent customer service means to you, and how you would focus on the member experience in this role? Please tell us about a time where you have monitored your own, and others' performance, and how you dealt with underperformance? Please tell us about a situation where you have dealt with multiple demands on your time, from different stakeholders, and how you have used influencing and negotiating skills to reach a consensus? The job advert closes at 23:59 on 01.06.2025 with interviews planned for week commencing the 09.06.2025. This will be a single stage interview, with a short presentation, based on material provided in the job pack. Please prepare a 5-minute presentation, using PowerPoint, on the subject of "Surrey Pension Fund Vision and Mission". In the presentation please cover: How the Surrey Pension Vision and Mission resonates with you How you see yourself contributing to the success of this How will you use it to inspire and motivate your team to deliver the best possible experience for our members
Description We are looking for an experienced health insurance practitioner to join WTW as a Health Insurance Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland health insurance practice within the widerInsurance Consulting and Technology ("ICT")division, to help us to grow and develop our product, pricing and underwriting advisory capability. We have seen rapid growth in our health insurance offering and are looking to expand our capability in this space. You will help us form a global centre of excellence for health insurance across the world and work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the problems faced by the world's leading health insurers. There will be opportunities to work on other lines of business but the focus will primarily be on strengthening and developing our health insurance offerings. In your role you will be helping our broad range of clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range ofdata science techniques Supporting the design and delivery of appropriate underwriting approaches in line with a client's portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTW consulting services and technology solutions Be an expert on Health insurance within the team, supporting colleagues with awareness of issues relevant to this space Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately International travel opportunities to support our clients around the world and provide training to staff in other offices to spread health expertise Develop a trusted advisor relationship with client contacts through effective communication and efficient, high quality execution of client work Support identifying and building continuous relationships with clients within the health insurance industry Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital, particularly relating to household insurance, including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Demonstrable experience of product, pricing and underwriting, and of interactions with adjacent functions, in a health insurance company, with a deep expertise of the PMI or IPMI markets. A good understanding of best practice health insurance pricing and underwriting A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Willingness to travel and spend time outside of the UK with clients Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A good understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Preferably an awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation is beneficial Domestic travel required between client sites and WTW offices as the need arises We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email .
May 14, 2025
Full time
Description We are looking for an experienced health insurance practitioner to join WTW as a Health Insurance Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland health insurance practice within the widerInsurance Consulting and Technology ("ICT")division, to help us to grow and develop our product, pricing and underwriting advisory capability. We have seen rapid growth in our health insurance offering and are looking to expand our capability in this space. You will help us form a global centre of excellence for health insurance across the world and work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the problems faced by the world's leading health insurers. There will be opportunities to work on other lines of business but the focus will primarily be on strengthening and developing our health insurance offerings. In your role you will be helping our broad range of clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range ofdata science techniques Supporting the design and delivery of appropriate underwriting approaches in line with a client's portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTW consulting services and technology solutions Be an expert on Health insurance within the team, supporting colleagues with awareness of issues relevant to this space Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately International travel opportunities to support our clients around the world and provide training to staff in other offices to spread health expertise Develop a trusted advisor relationship with client contacts through effective communication and efficient, high quality execution of client work Support identifying and building continuous relationships with clients within the health insurance industry Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital, particularly relating to household insurance, including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Demonstrable experience of product, pricing and underwriting, and of interactions with adjacent functions, in a health insurance company, with a deep expertise of the PMI or IPMI markets. A good understanding of best practice health insurance pricing and underwriting A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Willingness to travel and spend time outside of the UK with clients Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A good understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Preferably an awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation is beneficial Domestic travel required between client sites and WTW offices as the need arises We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email .
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. We are currently looking for an Insurance Product Wordings Specialist to be based in London or Manchester on a full-time basis, reporting into the Head of Underwriting Oversight. Responsibilities: Work with Underwriting Oversight and Conduct Risk to enhance and embed the process for reviewing product wordings (including any relevant customer communications) for Munich Re Syndicate Limited (co-)manufactured products, in line with Consumer Duty and other regulatory requirements. The process in item (1) supports the overall Product Governance Framework and must therefore be aligned / have regard to the processes and controls outlined therein, as appropriate. Work closely with stakeholders from across the business (Underwriting, Delegated Underwriting, Claims, Conduct Risk & Compliance, and Legal), to establish and run a new Wording Review Working Group to advise on, oversee and approve the wording review plan and ongoing wording reviews. For item (1), establish a risk-based and proportionate approach to planning and undertaking product wording reviews. Propose annual review plan and obtain approval from the Wording Review Working Group and the Product & Conduct Risk Steering Group (PCRSG). Complete wording reviews, per the agreed annual review plan or on an ad hoc basis depending on business need. Make constructive and considered recommendations for product wording updates and improvements, working closely with other functions (mentioned above) to gather relevant product and customer outcomes insights and MI. Manage and prioritise the associated review timelines, milestones and deadlines, and track all actions to completion. Utilise the Product Catalogue, and maintain any other appropriate controls, for documenting reviews and review outcomes, rationale for changes proposed, approvals, and all versions of product wordings. Act as a reference point for product wording related queries from across the business, particularly relating to consumer understanding issues, adding value and enhancing knowledge and understanding in the process. Collaborate with Underwriting Oversight and Conduct Risk to design and deliver targeted training to staff, to update them on the wording review process and raise awareness of 'customer understanding' issues and best practices. Knowledge and Skills Knowledge A thorough understanding of the Consumer Duty - Consumer Understanding outcome and how this may apply to Munich Re Syndicate Limited. A thorough understanding of at least one of the classes written by Munich Re Syndicate Limited, and an appreciation of other classes and the differences between them. An understanding of policy wording construction and policy schedule design, and current best practice and trends in relation to both of these. An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd's market and Lloyd's Europe. Skills The ability to work independently (or with minimal supervision, where appropriate). Excellent communication skills, particularly written English. Policy document drafting, particularly the avoidance of ambiguity. Policy document critical review, with a keen eye for detail. The ability to explain technical concepts in a way that can be readily understood. Organisation, including time and resource management. Problem solving. Relationship building. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
May 13, 2025
Full time
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. We are currently looking for an Insurance Product Wordings Specialist to be based in London or Manchester on a full-time basis, reporting into the Head of Underwriting Oversight. Responsibilities: Work with Underwriting Oversight and Conduct Risk to enhance and embed the process for reviewing product wordings (including any relevant customer communications) for Munich Re Syndicate Limited (co-)manufactured products, in line with Consumer Duty and other regulatory requirements. The process in item (1) supports the overall Product Governance Framework and must therefore be aligned / have regard to the processes and controls outlined therein, as appropriate. Work closely with stakeholders from across the business (Underwriting, Delegated Underwriting, Claims, Conduct Risk & Compliance, and Legal), to establish and run a new Wording Review Working Group to advise on, oversee and approve the wording review plan and ongoing wording reviews. For item (1), establish a risk-based and proportionate approach to planning and undertaking product wording reviews. Propose annual review plan and obtain approval from the Wording Review Working Group and the Product & Conduct Risk Steering Group (PCRSG). Complete wording reviews, per the agreed annual review plan or on an ad hoc basis depending on business need. Make constructive and considered recommendations for product wording updates and improvements, working closely with other functions (mentioned above) to gather relevant product and customer outcomes insights and MI. Manage and prioritise the associated review timelines, milestones and deadlines, and track all actions to completion. Utilise the Product Catalogue, and maintain any other appropriate controls, for documenting reviews and review outcomes, rationale for changes proposed, approvals, and all versions of product wordings. Act as a reference point for product wording related queries from across the business, particularly relating to consumer understanding issues, adding value and enhancing knowledge and understanding in the process. Collaborate with Underwriting Oversight and Conduct Risk to design and deliver targeted training to staff, to update them on the wording review process and raise awareness of 'customer understanding' issues and best practices. Knowledge and Skills Knowledge A thorough understanding of the Consumer Duty - Consumer Understanding outcome and how this may apply to Munich Re Syndicate Limited. A thorough understanding of at least one of the classes written by Munich Re Syndicate Limited, and an appreciation of other classes and the differences between them. An understanding of policy wording construction and policy schedule design, and current best practice and trends in relation to both of these. An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd's market and Lloyd's Europe. Skills The ability to work independently (or with minimal supervision, where appropriate). Excellent communication skills, particularly written English. Policy document drafting, particularly the avoidance of ambiguity. Policy document critical review, with a keen eye for detail. The ability to explain technical concepts in a way that can be readily understood. Organisation, including time and resource management. Problem solving. Relationship building. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
Head of Insurance / Compliance Lead (Hybrid-Working) - West Midlands Job Type: Permanent Sector: General Insurance Specialism: Broker, Commercial, Compliance & Regulatory, Underwriting Location: Midlands & Wales Town/City: West Midlands Salary range: £60,000 - £89,999 Salary Description: £60K-£85K (Negotiable salary & benefits) Posted: 28-Feb-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ3150 Job Views: 56 This is a privately-owned and highly entrepreneurial business, whose success has been forged from the vision of its founder and CEO. From humble beginnings as a sole trader, this dynamic business has, within 20 years, created the UK's largest furniture repair network. It visits 25,000 customers per month and has been chosen as partner of choice by many of the country's highest profile businesses - from some of the best-loved hotel and restaurant chains to the biggest furniture retailers and manufacturers on the high street. The company has a long-established insurance solutions business with a flat management structure, allowing it to adapt quickly to changes in the market. To drive growth, ensure compliance, and maintain high standards for customer service, the decision has been made to overhaul parts of its growing Warranty business. This is a newly-created role, one which is the brainchild of the CEO, with whom you will enjoy a very close relationship and have a real say in steering the future direction of the business. Heading a team of 12 insurance professionals, your duties will include: Analysing, identifying, and classifying risks and exposures. Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions. Compiling loss trends. Responsible for adherence to regulatory and ethical standards. Providing compliance advice to business stakeholders and escalating material compliance issues. Managing regulatory requirements stemming from FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans. Investigating and escalating significant compliance failures and managing regulatory reporting. Producing management reports for senior managers. Conducting and overseeing regular audits. Providing internal and external compliance training. Continuously evaluating and optimising the Warranty claims process to improve efficiency and customer experience. Developing and implementing new Warranty management systems and tools. Streamlining communication channels between customer service, Clients, and the Warranty department. Experience and Skills Required: Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux. Significant FCA knowledge and experience. Minimum of 10 years' compliance and insurance experience. Previous experience in a compliance management role within the insurance industry. Experience of working within underwriting, pricing, or exposure management. In-depth knowledge of the insurance industry, including regulatory frameworks. Highly organised and able to work independently. Strong attention to detail. Team player and ability to manage key relationships. Good verbal and written communication skills. It is anticipated that this role will carry a salary between £60,000 and £80,000, although this is negotiable. We welcome applications from candidates who can justify an increase upon this. As this is an independently-owned firm, other benefits (such as holiday allowance) can also be negotiated to suit your personal circumstances. This role is based out of state-of-the-art offices in a business park near Dudley, with plenty of amenities such as bars, restaurants, and gyms within an easy walk. As you will only need to work from the office a couple of days per week, it is a convenient commute for candidates across the Midlands and surrounding areas. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
May 13, 2025
Full time
Head of Insurance / Compliance Lead (Hybrid-Working) - West Midlands Job Type: Permanent Sector: General Insurance Specialism: Broker, Commercial, Compliance & Regulatory, Underwriting Location: Midlands & Wales Town/City: West Midlands Salary range: £60,000 - £89,999 Salary Description: £60K-£85K (Negotiable salary & benefits) Posted: 28-Feb-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ3150 Job Views: 56 This is a privately-owned and highly entrepreneurial business, whose success has been forged from the vision of its founder and CEO. From humble beginnings as a sole trader, this dynamic business has, within 20 years, created the UK's largest furniture repair network. It visits 25,000 customers per month and has been chosen as partner of choice by many of the country's highest profile businesses - from some of the best-loved hotel and restaurant chains to the biggest furniture retailers and manufacturers on the high street. The company has a long-established insurance solutions business with a flat management structure, allowing it to adapt quickly to changes in the market. To drive growth, ensure compliance, and maintain high standards for customer service, the decision has been made to overhaul parts of its growing Warranty business. This is a newly-created role, one which is the brainchild of the CEO, with whom you will enjoy a very close relationship and have a real say in steering the future direction of the business. Heading a team of 12 insurance professionals, your duties will include: Analysing, identifying, and classifying risks and exposures. Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions. Compiling loss trends. Responsible for adherence to regulatory and ethical standards. Providing compliance advice to business stakeholders and escalating material compliance issues. Managing regulatory requirements stemming from FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans. Investigating and escalating significant compliance failures and managing regulatory reporting. Producing management reports for senior managers. Conducting and overseeing regular audits. Providing internal and external compliance training. Continuously evaluating and optimising the Warranty claims process to improve efficiency and customer experience. Developing and implementing new Warranty management systems and tools. Streamlining communication channels between customer service, Clients, and the Warranty department. Experience and Skills Required: Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux. Significant FCA knowledge and experience. Minimum of 10 years' compliance and insurance experience. Previous experience in a compliance management role within the insurance industry. Experience of working within underwriting, pricing, or exposure management. In-depth knowledge of the insurance industry, including regulatory frameworks. Highly organised and able to work independently. Strong attention to detail. Team player and ability to manage key relationships. Good verbal and written communication skills. It is anticipated that this role will carry a salary between £60,000 and £80,000, although this is negotiable. We welcome applications from candidates who can justify an increase upon this. As this is an independently-owned firm, other benefits (such as holiday allowance) can also be negotiated to suit your personal circumstances. This role is based out of state-of-the-art offices in a business park near Dudley, with plenty of amenities such as bars, restaurants, and gyms within an easy walk. As you will only need to work from the office a couple of days per week, it is a convenient commute for candidates across the Midlands and surrounding areas. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Training Specialist Location: Uxbridge, GB Sapiens UK is looking for an Application Training Specialist/Technical Trainer to join our Cardiff team. You will be delivering high-quality training on our Life & Pensions solution: CoreSuite to internal teams, partners, and customers. The ideal candidate will excel at explaining complex technical concepts, possess excellent communication skills, and be able to collaborate with global teams. Location: Cardiff, UK (Hybrid, with travel to the US and Europe) About the team: Sapiens Life and Pension is a leading provider of advanced solutions for the life and pension insurance industry. Our products are designed to help our customers streamline their operations, improve business performance, and meet regulatory requirements. As part of our mission, we offer innovative tools such as CoreSuite to drive operational efficiency for life and pension insurers. Job Overview: Sapiens Life and Pension is seeking a dynamic and skilled Application Instructor/Technical Trainer to join our team. This role is responsible for delivering high-quality training on CoreSuite, our flagship product, to both internal teams, partners, and Sapiens customers. The ideal candidate will be adept at explaining complex technical concepts, have hands-on experience with CoreSuite, and possess excellent communication skills. What you will do: External and Internal Training: Deliver training sessions for customers, partners, and internal teams on the basic usage of CoreSuite, including how to effectively navigate the application, understand key features, and maximize the benefits of the platform. Remote and On-Site Training: Conduct training sessions remotely and, when required, travel to customer sites across the US and Europe to provide on-the-job practice and training implementation processes, in-person instruction. CoreSuite Configuration Basics: Provide training on the fundamentals of configuring CoreSuite. Technical Content Creation: Develop and create technical "how-to" video tutorials, user guides, and documentation for CoreSuite, helping users better understand and utilize the software in their day-to-day operations. Training Environment Readiness: Work closely with the development team to ensure training environments are ready, aligning with the test scope. Coordinate with the development team to confirm that all technical aspects of the training environment are configured correctly, ensuring a seamless training experience. Customer Communication and Coordination: Serve as a key point of contact for customers, communicating training schedules, preparing customers for upcoming sessions. Training Coordination: Coordinating logistics to ensure training activities are aligned with project timelines. Customer Support: Act as a point of contact for training-related inquiries and offer post-training support to ensure successful adoption of CoreSuite by customers. Continuous Learning: Stay up-to-date with the latest developments in CoreSuite and the life and pension insurance industry to ensure training content remains relevant and accurate. What you need to succeed: +3 Years of proven experience in application training, software implementation; Insurance sector is an advantage. Proven experience in Life Insurance - Must. Bachelor's degree in a relevant field, such as Information Technology or Business Management - Must. Experience as a business analyst/support with a technical background - advantage. Experience in developing technical training materials, such as video tutorials, user guides, and documentation. Excellent verbal and written communication skills with the ability to engage a variety of audiences, including customers and internal teams. Comfortable conducting both remote and in-person training sessions, with the ability to adapt to different learning environments. Attention to detail, with the ability to manage multiple training sessions and tasks simultaneously. Willingness to travel to customer sites in the US and Europe, as required. A self-starter with the ability to work independently and as part of a global team. If you're passionate about technology, training, and supporting clients in achieving their goals, we'd love to hear from you. Apply today to become a key member of our CoreSuite training team! About Sapiens: Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
May 12, 2025
Full time
Training Specialist Location: Uxbridge, GB Sapiens UK is looking for an Application Training Specialist/Technical Trainer to join our Cardiff team. You will be delivering high-quality training on our Life & Pensions solution: CoreSuite to internal teams, partners, and customers. The ideal candidate will excel at explaining complex technical concepts, possess excellent communication skills, and be able to collaborate with global teams. Location: Cardiff, UK (Hybrid, with travel to the US and Europe) About the team: Sapiens Life and Pension is a leading provider of advanced solutions for the life and pension insurance industry. Our products are designed to help our customers streamline their operations, improve business performance, and meet regulatory requirements. As part of our mission, we offer innovative tools such as CoreSuite to drive operational efficiency for life and pension insurers. Job Overview: Sapiens Life and Pension is seeking a dynamic and skilled Application Instructor/Technical Trainer to join our team. This role is responsible for delivering high-quality training on CoreSuite, our flagship product, to both internal teams, partners, and Sapiens customers. The ideal candidate will be adept at explaining complex technical concepts, have hands-on experience with CoreSuite, and possess excellent communication skills. What you will do: External and Internal Training: Deliver training sessions for customers, partners, and internal teams on the basic usage of CoreSuite, including how to effectively navigate the application, understand key features, and maximize the benefits of the platform. Remote and On-Site Training: Conduct training sessions remotely and, when required, travel to customer sites across the US and Europe to provide on-the-job practice and training implementation processes, in-person instruction. CoreSuite Configuration Basics: Provide training on the fundamentals of configuring CoreSuite. Technical Content Creation: Develop and create technical "how-to" video tutorials, user guides, and documentation for CoreSuite, helping users better understand and utilize the software in their day-to-day operations. Training Environment Readiness: Work closely with the development team to ensure training environments are ready, aligning with the test scope. Coordinate with the development team to confirm that all technical aspects of the training environment are configured correctly, ensuring a seamless training experience. Customer Communication and Coordination: Serve as a key point of contact for customers, communicating training schedules, preparing customers for upcoming sessions. Training Coordination: Coordinating logistics to ensure training activities are aligned with project timelines. Customer Support: Act as a point of contact for training-related inquiries and offer post-training support to ensure successful adoption of CoreSuite by customers. Continuous Learning: Stay up-to-date with the latest developments in CoreSuite and the life and pension insurance industry to ensure training content remains relevant and accurate. What you need to succeed: +3 Years of proven experience in application training, software implementation; Insurance sector is an advantage. Proven experience in Life Insurance - Must. Bachelor's degree in a relevant field, such as Information Technology or Business Management - Must. Experience as a business analyst/support with a technical background - advantage. Experience in developing technical training materials, such as video tutorials, user guides, and documentation. Excellent verbal and written communication skills with the ability to engage a variety of audiences, including customers and internal teams. Comfortable conducting both remote and in-person training sessions, with the ability to adapt to different learning environments. Attention to detail, with the ability to manage multiple training sessions and tasks simultaneously. Willingness to travel to customer sites in the US and Europe, as required. A self-starter with the ability to work independently and as part of a global team. If you're passionate about technology, training, and supporting clients in achieving their goals, we'd love to hear from you. Apply today to become a key member of our CoreSuite training team! About Sapiens: Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Description We are looking for an experienced senior personal lines insurance practitioner to join WTW as a Personal Lines Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland general insurance practice within the widerInsurance Consulting and Technology ("ICT") division, to help us to grow and develop our product, pricing and underwriting advisory capability. You will work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the portfolio management challenges faced by the UK's leading general insurers and intermediaries. This will be across the range of personal lines products with a particular focus on those critical areas beyond technical modelling, as we continue to enhance and strengthen our broader Product, Pricing and Underwriting offerings to clients. In your role you will be helping our broad range of UK personal lines clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes which use a wide range ofanalytical techniques Supporting the design and delivery of appropriate underwriting approaches in line with client portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge personal lines underwriting and product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTWconsulting services and technology solutions Be an expert on the full end-to-end personal lines proposition and back-office functions relevant to Product, Pricing and Underwriting within the team, supporting colleagues with awareness of issues relevant to those areas Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately Develop a trusted advisor relationship with client contacts through effective communication and efficient, high-quality execution of client work Support identifying and building continuous relationships with clients with personal lines focus or interest Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Strong and broad experience of product, pricing and underwriting, and of interactions with adjacent functions, in a UK general insurance firm with a deep expertise in at least one of UK Private Motor or Household Personal Lines insurance across multiple distribution types An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A strong understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges Occasional domestic travel required At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
May 12, 2025
Full time
Description We are looking for an experienced senior personal lines insurance practitioner to join WTW as a Personal Lines Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland general insurance practice within the widerInsurance Consulting and Technology ("ICT") division, to help us to grow and develop our product, pricing and underwriting advisory capability. You will work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the portfolio management challenges faced by the UK's leading general insurers and intermediaries. This will be across the range of personal lines products with a particular focus on those critical areas beyond technical modelling, as we continue to enhance and strengthen our broader Product, Pricing and Underwriting offerings to clients. In your role you will be helping our broad range of UK personal lines clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes which use a wide range ofanalytical techniques Supporting the design and delivery of appropriate underwriting approaches in line with client portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge personal lines underwriting and product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTWconsulting services and technology solutions Be an expert on the full end-to-end personal lines proposition and back-office functions relevant to Product, Pricing and Underwriting within the team, supporting colleagues with awareness of issues relevant to those areas Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately Develop a trusted advisor relationship with client contacts through effective communication and efficient, high-quality execution of client work Support identifying and building continuous relationships with clients with personal lines focus or interest Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Strong and broad experience of product, pricing and underwriting, and of interactions with adjacent functions, in a UK general insurance firm with a deep expertise in at least one of UK Private Motor or Household Personal Lines insurance across multiple distribution types An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A strong understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges Occasional domestic travel required At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
The provided job description contains relevant information about the Claims Manager role, including responsibilities, qualifications, and application instructions. However, it also includes unrelated safety tips about Gumtree, which are not pertinent to the job posting and detract from its professionalism and focus. To improve clarity and relevance, these safety tips should be removed from the job description. The remaining content should be formatted for better readability, using appropriate HTML tags such as for section headings and / for lists. Below is a refined version focusing solely on the job details: Job Title: Claims Manager Location: Aylesbury Contract Details: Full time, Permanent Salary: £33,000 - £40,000 per annum, depending on experience Hours: Monday to Friday, 9am - 5:30pm About Our Client: Our client is a leading organisation in the property claims sector, renowned for delivering integrated, seamless services that enhance the customer journey. With a strong trading history, they have built a reputation for innovative and highly efficient solutions that save time and money for insurers. Their commitment to customer satisfaction ensures high retention rates and exceptional service delivery. Responsibilities: Oversee the day-to-day operations of a team of claims technicians, ensuring optimal performance Implement strategies to reduce financial leakage on claims Understand and prioritise workload based on Work In Progress (WIP) demands Ensure that customer needs and requirements are met effectively Manage capacity planning and workflow within the Control Centre Regularly review and enhance current working practises for best outcomes Lead change initiatives in line with organisational objectives Conduct performance reviews and provide constructive feedback to team members Deliver training and coaching to enhance team capabilities Collaborate with other departments to ensure seamless service delivery Address low-level complaints and support the resolution of customer issues Essential Requirements: Proven performance management experience Solid operational experience within the insurance sector Strong relationship-building skills CII Certificate in Insurance qualification Excellent communication skills with a positive, proactive approach Strong analytical skills and attention to detail Experience in a leadership role within claims management How to Apply: If you would like to work for a growing company with ambitious plans for the future, please apply now! Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process. If you require reasonable adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and a supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Privacy Statement is available on our website.
May 11, 2025
Full time
The provided job description contains relevant information about the Claims Manager role, including responsibilities, qualifications, and application instructions. However, it also includes unrelated safety tips about Gumtree, which are not pertinent to the job posting and detract from its professionalism and focus. To improve clarity and relevance, these safety tips should be removed from the job description. The remaining content should be formatted for better readability, using appropriate HTML tags such as for section headings and / for lists. Below is a refined version focusing solely on the job details: Job Title: Claims Manager Location: Aylesbury Contract Details: Full time, Permanent Salary: £33,000 - £40,000 per annum, depending on experience Hours: Monday to Friday, 9am - 5:30pm About Our Client: Our client is a leading organisation in the property claims sector, renowned for delivering integrated, seamless services that enhance the customer journey. With a strong trading history, they have built a reputation for innovative and highly efficient solutions that save time and money for insurers. Their commitment to customer satisfaction ensures high retention rates and exceptional service delivery. Responsibilities: Oversee the day-to-day operations of a team of claims technicians, ensuring optimal performance Implement strategies to reduce financial leakage on claims Understand and prioritise workload based on Work In Progress (WIP) demands Ensure that customer needs and requirements are met effectively Manage capacity planning and workflow within the Control Centre Regularly review and enhance current working practises for best outcomes Lead change initiatives in line with organisational objectives Conduct performance reviews and provide constructive feedback to team members Deliver training and coaching to enhance team capabilities Collaborate with other departments to ensure seamless service delivery Address low-level complaints and support the resolution of customer issues Essential Requirements: Proven performance management experience Solid operational experience within the insurance sector Strong relationship-building skills CII Certificate in Insurance qualification Excellent communication skills with a positive, proactive approach Strong analytical skills and attention to detail Experience in a leadership role within claims management How to Apply: If you would like to work for a growing company with ambitious plans for the future, please apply now! Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process. If you require reasonable adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and a supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Privacy Statement is available on our website.
Deloitte has a longstanding reputation in UK domestic and international pensions taxation. The Employment Tax Pensions team is a vital part of Deloitte's wider Employment Taxes practice, with an excellent market reputation and a diverse client base, including public sector organizations, major international banks, FTSE 100 companies, pension trustees, and high net worth individuals. We offer a unique opportunity to work in a stimulating tax environment within an exceptional and supportive team advising this prestigious client portfolio. This innovative and dynamic team- the largest specialist pensions tax team of the Big 4-has experienced strong year-on-year growth and has significant potential for further expansion, offering ample career development opportunities with full support to reach your potential. We seek consultants to support our work advising clients on various UK and overseas tax issues. You will gain exposure to a broad range of UK taxes (including income tax, social security, capital gains tax, inheritance tax, and withholding taxes) and assist clients in implementing best practices in risk, operational, and governance structures domestically and internationally. Connect to your career at Deloitte Deloitte drives progress by leveraging our expertise to help clients become leaders. We invest in outstanding people, building diverse teams of future thinkers and empowering them to achieve more. Our shared values-leading the way, serving with integrity, caring for each other, fostering inclusion, and collaborating for impact-guide all our decisions and actions, ensuring we deliver meaningful impact. Connect to your opportunity This diverse role offers experience advising clients on specialized pensions, tax, design, risk, governance, and operational matters. You will be an integral part of client teams, encouraged to develop client relationships and mentor junior team members, with support from a senior team focused on your growth. You will work directly with this team and a remarkable client base. Your responsibilities may include: Providing bespoke pensions tax advice to corporate clients, pension trustees, and high net worth individuals on topics such as pension funding, post-funding transactions, inheritance tax planning, and extraction of retirement benefits. Advising multinational clients on the tax, risk, governance, and operational implications of international pension plans. Supporting large-scale reviews to ensure UK pension plan compliance and tax efficiency, collaborating with legal and dispute teams as needed. Advising senior executives on pension tax aspects of retirement planning, considering their location and work history. Designing and implementing global pension plans for multinational employers, covering tax, structure, and communication aspects. Supporting local retirement and savings plan requirements in emerging markets like the Middle East. Managing diverse teams within an inclusive culture that recognizes contributions from professionals of varied backgrounds. Connect to your skills and experience We seek individuals who can effectively communicate and build rapport at all levels, bring out the best in others, and are attentive listeners. You will help grow our business while maintaining standards of integrity and culture. Ideally, you will have: ATT, ACA, CTA, or equivalent qualifications (preferred but not essential) An interest in pensions taxation, with a good understanding of UK pensions tax principles and relevant experience Strong UK tax technical skills, with the ability to interpret and simplify complex tax rules and case law Numeracy, attention to detail, and a willingness to learn and expand into new technical areas Excellent relationship-building skills, business acumen, and commercial awareness Ability to communicate complex messages clearly to professional advisers and clients High-quality, accurate, and well-written work, with good planning and problem-solving skills Connect to your business - Tax At Deloitte, innovation and tax consulting go hand-in-hand. We seek new ways to push boundaries and create a unique tax career experience. Global Employer Services (GES) GEs is a 1,000-strong, award-winning, relationship-focused business, serving clients from high-net-worth individuals to FTSE 100 and 250 companies worldwide. Personal independence Regulation and controls are standard, ensuring legal protections for you and the firm. Certain financial interests and employment relationships with audit clients may be restricted. Further details will be provided during recruitment. Connect with your colleagues "You never have to do it all alone. We are stronger together, and teamwork is healthier for everyone." - Chris, Tax & Legal Our hybrid working policy You will be based in London with flexible hybrid working, balancing office, virtual, client site, and remote work to support your wellbeing and career development. Specific requirements will be discussed with your recruiter. Connect to your return-to-work opportunity If you are returning after a career break of two or more years, we offer coaching and support to ease your transition back into the workplace. Our commitment to you We aim to create an environment where you can find purpose, be yourself, and grow. Your wellbeing, strengths, and perspectives are valued, and we support continuous learning and leadership development at all levels. Connect to your next step A career at Deloitte offers growth in any direction, with purpose, impact, and authenticity. Discover more at deloitte.co.uk/careers.
May 11, 2025
Full time
Deloitte has a longstanding reputation in UK domestic and international pensions taxation. The Employment Tax Pensions team is a vital part of Deloitte's wider Employment Taxes practice, with an excellent market reputation and a diverse client base, including public sector organizations, major international banks, FTSE 100 companies, pension trustees, and high net worth individuals. We offer a unique opportunity to work in a stimulating tax environment within an exceptional and supportive team advising this prestigious client portfolio. This innovative and dynamic team- the largest specialist pensions tax team of the Big 4-has experienced strong year-on-year growth and has significant potential for further expansion, offering ample career development opportunities with full support to reach your potential. We seek consultants to support our work advising clients on various UK and overseas tax issues. You will gain exposure to a broad range of UK taxes (including income tax, social security, capital gains tax, inheritance tax, and withholding taxes) and assist clients in implementing best practices in risk, operational, and governance structures domestically and internationally. Connect to your career at Deloitte Deloitte drives progress by leveraging our expertise to help clients become leaders. We invest in outstanding people, building diverse teams of future thinkers and empowering them to achieve more. Our shared values-leading the way, serving with integrity, caring for each other, fostering inclusion, and collaborating for impact-guide all our decisions and actions, ensuring we deliver meaningful impact. Connect to your opportunity This diverse role offers experience advising clients on specialized pensions, tax, design, risk, governance, and operational matters. You will be an integral part of client teams, encouraged to develop client relationships and mentor junior team members, with support from a senior team focused on your growth. You will work directly with this team and a remarkable client base. Your responsibilities may include: Providing bespoke pensions tax advice to corporate clients, pension trustees, and high net worth individuals on topics such as pension funding, post-funding transactions, inheritance tax planning, and extraction of retirement benefits. Advising multinational clients on the tax, risk, governance, and operational implications of international pension plans. Supporting large-scale reviews to ensure UK pension plan compliance and tax efficiency, collaborating with legal and dispute teams as needed. Advising senior executives on pension tax aspects of retirement planning, considering their location and work history. Designing and implementing global pension plans for multinational employers, covering tax, structure, and communication aspects. Supporting local retirement and savings plan requirements in emerging markets like the Middle East. Managing diverse teams within an inclusive culture that recognizes contributions from professionals of varied backgrounds. Connect to your skills and experience We seek individuals who can effectively communicate and build rapport at all levels, bring out the best in others, and are attentive listeners. You will help grow our business while maintaining standards of integrity and culture. Ideally, you will have: ATT, ACA, CTA, or equivalent qualifications (preferred but not essential) An interest in pensions taxation, with a good understanding of UK pensions tax principles and relevant experience Strong UK tax technical skills, with the ability to interpret and simplify complex tax rules and case law Numeracy, attention to detail, and a willingness to learn and expand into new technical areas Excellent relationship-building skills, business acumen, and commercial awareness Ability to communicate complex messages clearly to professional advisers and clients High-quality, accurate, and well-written work, with good planning and problem-solving skills Connect to your business - Tax At Deloitte, innovation and tax consulting go hand-in-hand. We seek new ways to push boundaries and create a unique tax career experience. Global Employer Services (GES) GEs is a 1,000-strong, award-winning, relationship-focused business, serving clients from high-net-worth individuals to FTSE 100 and 250 companies worldwide. Personal independence Regulation and controls are standard, ensuring legal protections for you and the firm. Certain financial interests and employment relationships with audit clients may be restricted. Further details will be provided during recruitment. Connect with your colleagues "You never have to do it all alone. We are stronger together, and teamwork is healthier for everyone." - Chris, Tax & Legal Our hybrid working policy You will be based in London with flexible hybrid working, balancing office, virtual, client site, and remote work to support your wellbeing and career development. Specific requirements will be discussed with your recruiter. Connect to your return-to-work opportunity If you are returning after a career break of two or more years, we offer coaching and support to ease your transition back into the workplace. Our commitment to you We aim to create an environment where you can find purpose, be yourself, and grow. Your wellbeing, strengths, and perspectives are valued, and we support continuous learning and leadership development at all levels. Connect to your next step A career at Deloitte offers growth in any direction, with purpose, impact, and authenticity. Discover more at deloitte.co.uk/careers.
Home Technical Pricing Manager page is loaded Home Technical Pricing Manager Apply locations: Perth, Bristol, Glasgow, Norwich, London (UK) posted on Posted Yesterday job requisition id R-153476 National salary up to £65,000 London salary up to £75,000 We have a fantastic opportunity for an experienced Pricing Manager to join our supportive and tenacious Home Insurance team. It's an exciting time to join our personal lines business to use and develop your technical and leadership skills to deliver for our customers and contribute to profitable growth! This is a great job for someone to make a significant impact on our market-leading Home Insurance pricing and underwriting capabilities. A bit about the job: Use ground breaking statistical models to predict the current and future performance of our home insurance business Evaluate and find opportunities to improve our technical pricing and underwriting risk models Be curious and collaborate across our end-to-end Home Insurance teams to identify and implement changes to deliver our profitable growth ambitions Be a key contributor to the development of our people and technical capabilities Ensure fair treatment of customers and effective risk management. Skills and experience we're looking for: Strong understanding of the UK Personal Lines insurance market (ideally home insurance) and first-class underwriting and pricing skills Excellent business acumen and critical thinking coupled with strong financial and statistical knowledge Exceptional interpersonal and leadership skills Desirable to have knowledge of tools such as Radar, Earnix, SQL, Python, R and Snowflake Desirable to have relevant industry qualification (i.e. ACII), degree or professional qualification (i.e. Actuarial) What you'll get for this role: National salary up to £65,000, London salary up to £75,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on or send an email to .
May 10, 2025
Full time
Home Technical Pricing Manager page is loaded Home Technical Pricing Manager Apply locations: Perth, Bristol, Glasgow, Norwich, London (UK) posted on Posted Yesterday job requisition id R-153476 National salary up to £65,000 London salary up to £75,000 We have a fantastic opportunity for an experienced Pricing Manager to join our supportive and tenacious Home Insurance team. It's an exciting time to join our personal lines business to use and develop your technical and leadership skills to deliver for our customers and contribute to profitable growth! This is a great job for someone to make a significant impact on our market-leading Home Insurance pricing and underwriting capabilities. A bit about the job: Use ground breaking statistical models to predict the current and future performance of our home insurance business Evaluate and find opportunities to improve our technical pricing and underwriting risk models Be curious and collaborate across our end-to-end Home Insurance teams to identify and implement changes to deliver our profitable growth ambitions Be a key contributor to the development of our people and technical capabilities Ensure fair treatment of customers and effective risk management. Skills and experience we're looking for: Strong understanding of the UK Personal Lines insurance market (ideally home insurance) and first-class underwriting and pricing skills Excellent business acumen and critical thinking coupled with strong financial and statistical knowledge Exceptional interpersonal and leadership skills Desirable to have knowledge of tools such as Radar, Earnix, SQL, Python, R and Snowflake Desirable to have relevant industry qualification (i.e. ACII), degree or professional qualification (i.e. Actuarial) What you'll get for this role: National salary up to £65,000, London salary up to £75,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on or send an email to .
This is a Permanent, Full Time vacancy that will close in 24 days at 23:59 BST. The Vacancy Job Title: Claims Manager Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time- Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Price Forbes means you'll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What we can offer: We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry's top talent. You'll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans. Further perks of working with us (Fixed benefits): Employer pension contribution of 10% (providing you, the Employee provides 5%). Good work life balance - flexibility to suit you. Life Assurance at X4 of your base salary. Group Income Protection. Generous Annual Leave entitlement. Private Medical Insurance. The purpose of the role is to provide a quality claims service to all Canadian clients with advisory & servicing roles to customers both internal and external alike. Contributing to the achievement of corporate objectives by liaising with trading teams and clients with respect to the development and handling of claims. Accurately and efficiently supporting the claims director in the management of the processing and advocacy of claims received from notification to settlement, in line with specified terms and conditions. What you will do: Main Responsibilities/Managing Resources Delegating and supervising work to be undertaken by junior claims staff to ensure consistency of quality and service. Providing advice, support and guidance to junior claims staff as and when required. Managing own workload/time, to maximise efficiency, ensuring that deadlines and targets are met. Undertaking ongoing communication with claims colleagues, accounts and other Price Forbes divisions to ensure timely and exact production of documentation whilst maintaining accurate systems and records. Providing advice, guidance, and sharing of knowledge within own division and across the group. Managing relationships with legal, internal litigation and outside counsel for Insureds. Cultivating relationships with the claims groups for our producing wholesale clients. Relationship Management and Leadership: Continuing to develop and maintain relationships with peers, senior management along with colleagues both within own division and across Ardonagh Group. Managing and developing relationships with underwriters, adjusters, attorneys, TPAs, clients, and industry peers. Organising and leading regular team discussions/updates. Business Operations: Overseeing and completing production of new claims files and ensuring they are complete in line with defined standards. Reviewing and assessing complex claims, anticipating any potential issues/queries and deciding on action required. Reviewing claims received and providing feedback to placing brokers to lessen any potential issues. Providing underwriters with informed précis of claims as and when required. Answering complex questions from Underwriters quickly and accurately. Challenging underwriters, where appropriate, on comments using claims knowledge and previous experience. Reviewing and assessing underwriter's comments and making informed decisions. Overseeing the receiving and onward payment of settlements within agreed SLAs. Expanding knowledge of policies and their implications. Reconciling funds and accounts, investigating any discrepancies that arise. Producing accurate and quality correspondence, filtering information to ensure relevance to the receiver. Providing regular feedback to claims director on portfolio of claims, status and market conditions plus their possible implications. Supervising and checking work produced by junior team members and providing feedback where appropriate. Attending client meetings as required. Timely and efficient problem resolution using broad experience gained whilst escalating contentious issues/complex claims to senior management as required. Ensuring compliance with FCA guidelines, group rules and procedures, including maintaining accurate records. Undertaking general office administrative duties as required. Using market knowledge to justify loss reserves set by third parties on certain claims. Market Environment: Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications. Understanding and being sensitive to current market dynamics. Qualifications and Experience: Good GCSEs or A Levels including maths and English required. Cert CII required. A minimum of 8 years' experience in the Lloyds insurance markets with broking houses in client-facing roles (i.e. as a claims advocate). Demonstrable experience of handling Canadian P&C books & business. Prior mentoring/coaching of junior members of staff. A high level of accuracy in responding to a variety of queries. Think you don't meet every requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive. If you're excited about this role, but your experience doesn't perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group. Interview Process: At Price Forbes, we have a straightforward interview process to ensure the best fit for both you and the company: Submit your application with your CV, emphasising your skills and experience related to the job. Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Price Forbes, and answer any immediate questions. If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future. Depending on the role, you may be invited to attend a second stage interview with further members of the team. If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback. We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know. The Company Ardonagh Specialty Holdings Ltd incorporates Bishopsgate Insurance Brokers Ltd, Price Forbes & Partners Ltd, Ed Broking, Besso and Piiq. Together, these leading brands offer independent expertise and truly global reach across an unrivalled breadth of markets and client needs.
May 10, 2025
Full time
This is a Permanent, Full Time vacancy that will close in 24 days at 23:59 BST. The Vacancy Job Title: Claims Manager Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time- Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Price Forbes means you'll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What we can offer: We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry's top talent. You'll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans. Further perks of working with us (Fixed benefits): Employer pension contribution of 10% (providing you, the Employee provides 5%). Good work life balance - flexibility to suit you. Life Assurance at X4 of your base salary. Group Income Protection. Generous Annual Leave entitlement. Private Medical Insurance. The purpose of the role is to provide a quality claims service to all Canadian clients with advisory & servicing roles to customers both internal and external alike. Contributing to the achievement of corporate objectives by liaising with trading teams and clients with respect to the development and handling of claims. Accurately and efficiently supporting the claims director in the management of the processing and advocacy of claims received from notification to settlement, in line with specified terms and conditions. What you will do: Main Responsibilities/Managing Resources Delegating and supervising work to be undertaken by junior claims staff to ensure consistency of quality and service. Providing advice, support and guidance to junior claims staff as and when required. Managing own workload/time, to maximise efficiency, ensuring that deadlines and targets are met. Undertaking ongoing communication with claims colleagues, accounts and other Price Forbes divisions to ensure timely and exact production of documentation whilst maintaining accurate systems and records. Providing advice, guidance, and sharing of knowledge within own division and across the group. Managing relationships with legal, internal litigation and outside counsel for Insureds. Cultivating relationships with the claims groups for our producing wholesale clients. Relationship Management and Leadership: Continuing to develop and maintain relationships with peers, senior management along with colleagues both within own division and across Ardonagh Group. Managing and developing relationships with underwriters, adjusters, attorneys, TPAs, clients, and industry peers. Organising and leading regular team discussions/updates. Business Operations: Overseeing and completing production of new claims files and ensuring they are complete in line with defined standards. Reviewing and assessing complex claims, anticipating any potential issues/queries and deciding on action required. Reviewing claims received and providing feedback to placing brokers to lessen any potential issues. Providing underwriters with informed précis of claims as and when required. Answering complex questions from Underwriters quickly and accurately. Challenging underwriters, where appropriate, on comments using claims knowledge and previous experience. Reviewing and assessing underwriter's comments and making informed decisions. Overseeing the receiving and onward payment of settlements within agreed SLAs. Expanding knowledge of policies and their implications. Reconciling funds and accounts, investigating any discrepancies that arise. Producing accurate and quality correspondence, filtering information to ensure relevance to the receiver. Providing regular feedback to claims director on portfolio of claims, status and market conditions plus their possible implications. Supervising and checking work produced by junior team members and providing feedback where appropriate. Attending client meetings as required. Timely and efficient problem resolution using broad experience gained whilst escalating contentious issues/complex claims to senior management as required. Ensuring compliance with FCA guidelines, group rules and procedures, including maintaining accurate records. Undertaking general office administrative duties as required. Using market knowledge to justify loss reserves set by third parties on certain claims. Market Environment: Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications. Understanding and being sensitive to current market dynamics. Qualifications and Experience: Good GCSEs or A Levels including maths and English required. Cert CII required. A minimum of 8 years' experience in the Lloyds insurance markets with broking houses in client-facing roles (i.e. as a claims advocate). Demonstrable experience of handling Canadian P&C books & business. Prior mentoring/coaching of junior members of staff. A high level of accuracy in responding to a variety of queries. Think you don't meet every requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive. If you're excited about this role, but your experience doesn't perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group. Interview Process: At Price Forbes, we have a straightforward interview process to ensure the best fit for both you and the company: Submit your application with your CV, emphasising your skills and experience related to the job. Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Price Forbes, and answer any immediate questions. If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future. Depending on the role, you may be invited to attend a second stage interview with further members of the team. If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback. We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know. The Company Ardonagh Specialty Holdings Ltd incorporates Bishopsgate Insurance Brokers Ltd, Price Forbes & Partners Ltd, Ed Broking, Besso and Piiq. Together, these leading brands offer independent expertise and truly global reach across an unrivalled breadth of markets and client needs.
4Recruitment Services are seeking an experienced Senior Pensions Adviser to work for a council based in West London. The purpose of the role will be: To support the Assistant Pensions Team Manager in the day to day operation of the Clients Pension Service, which includes monitoring the pension administrator provider s performance against set criteria. To undertake a range of administrative duties in relation to the pension function, including the provision and checking of information to support the accurate maintenance of scheme member records, and to monitor and assist employers in fulfilling their obligations to the pension fund. To provide administrative support to the Assistant Pensions Team Manager or Head of Pensions as required. DUTIES AND RESPONSIBILITIES INCLUDE: Calculate and check redundancy payments where required. Process Contributions: Handle all types of pension benefits and contributions with accuracy. Process and check weekly payments, calculating accurately and ensuring they are processed in a timely manner Analyse and manage the monthly employer contribution remittances and schedules Support in the processing of early retirements, provide relevant data to the pensions administrator to enable them to calculate pension benefits and costs to the employer, and liaise with any other parties as necessary to support the accurate and timely provision of this information. Assist in triannual valuations and audit requests Ensure that any new employers or admitted bodies are onboarded into the Fund in an accurate and timely manner Control, monitor and reconcile the LGPS employee and employer contributions for employing and admitted bodies, schools and academies with external payroll providers, and resolve any discrepancies. ESSENTIAL REQUIREMENTS INCLUDE: Develop and maintain a high degree of knowledge relating to the Local Government Pension Scheme (LGPS) Regulations, Teachers Pension Scheme (TPS), Discretionary Payments Regulations, the State Pension Scheme, and HM Revenue & Customs (HMRC) and The Pensions Regulator requirements in respect of pensions. Assist the Assistant Pensions Team Manager in maintaining statistical data to monitor the performance of the pension administrator provider, which includes records of payments to and from the Pensions Fund and the accuracy of LGPS deductions from scheme members pay as calculated by employers. Liaise with scheme employers to ensure that they meet their responsibilities in respect of the accurate and timely provision of all necessary pension information to the administering authority. A full JD is available on request. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
May 10, 2025
Contractor
4Recruitment Services are seeking an experienced Senior Pensions Adviser to work for a council based in West London. The purpose of the role will be: To support the Assistant Pensions Team Manager in the day to day operation of the Clients Pension Service, which includes monitoring the pension administrator provider s performance against set criteria. To undertake a range of administrative duties in relation to the pension function, including the provision and checking of information to support the accurate maintenance of scheme member records, and to monitor and assist employers in fulfilling their obligations to the pension fund. To provide administrative support to the Assistant Pensions Team Manager or Head of Pensions as required. DUTIES AND RESPONSIBILITIES INCLUDE: Calculate and check redundancy payments where required. Process Contributions: Handle all types of pension benefits and contributions with accuracy. Process and check weekly payments, calculating accurately and ensuring they are processed in a timely manner Analyse and manage the monthly employer contribution remittances and schedules Support in the processing of early retirements, provide relevant data to the pensions administrator to enable them to calculate pension benefits and costs to the employer, and liaise with any other parties as necessary to support the accurate and timely provision of this information. Assist in triannual valuations and audit requests Ensure that any new employers or admitted bodies are onboarded into the Fund in an accurate and timely manner Control, monitor and reconcile the LGPS employee and employer contributions for employing and admitted bodies, schools and academies with external payroll providers, and resolve any discrepancies. ESSENTIAL REQUIREMENTS INCLUDE: Develop and maintain a high degree of knowledge relating to the Local Government Pension Scheme (LGPS) Regulations, Teachers Pension Scheme (TPS), Discretionary Payments Regulations, the State Pension Scheme, and HM Revenue & Customs (HMRC) and The Pensions Regulator requirements in respect of pensions. Assist the Assistant Pensions Team Manager in maintaining statistical data to monitor the performance of the pension administrator provider, which includes records of payments to and from the Pensions Fund and the accuracy of LGPS deductions from scheme members pay as calculated by employers. Liaise with scheme employers to ensure that they meet their responsibilities in respect of the accurate and timely provision of all necessary pension information to the administering authority. A full JD is available on request. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
4Recruitment Services are seeking an experienced Pensions Team Leader to work for a council based in West London. The purpose of the role will be: To support the Pensions Manager in managing the day to day operation of the Retained Pension Client Service, which includes monitoring the pension administrator s performance against set criteria. To manage and lead the Pension Advisors in a range of administrative duties in relation to the pension client function, including the provision and checking of information to support the accurate maintenance of scheme member records, and to monitor and direct employers in fulfilling their obligations to the pension fund. To bring your expert Local Government Pension Scheme (LGPS) experience to enhance and shape this new team to deliver a comprehensive and compliant service for the clients Pension Fund. DUTIES AND RESPONSIBILITIES INCLUDE: Assessment of complex cases, carrying out home visits where necessary Managing of Appeal cases and attending Panels and Court Hearings as necessary Responsibility for Quality checking work carried out by Assessment Officers Provide support where necessary to Access Harrow Ensure quality and performance targets for the services are met. Ensure that in excess of £1.5 Million Overpaid benefit each year is recovered Provide advice and guidance to up to 14 Highly skilled Financial Assessment Officers and Assistants with regard to complex Finance Assessments ensuring consistency of advice across the Service Maintain your expert knowledge of the Local Government Pension Scheme (LGPS) Regulations, Teachers Pension Scheme (TPS), Discretionary Payments Regulations, the State Pension Scheme, and HM Revenue & Customs (HMRC) and The Pensions Regulator requirements in respect of pensions. Assist the Pensions Manager in analysing statistical data to monitor the performance of the pension administrator, which includes records of payments to and from the Pensions Fund and the accuracy of LGPS deductions from scheme members pay as calculated by employers. Manage the process of providing details to the pension administrator of LGPS starters, leavers, contractual hours changes, absence and all other relevant changes which impact on pension entitlements, and to monitor the pension administrator to ensure accurate record maintenance. Manage and check calculations and ensure that pensionable remuneration are accurately for deferred retirement benefits, actual retirement benefits, interfund adjustments and any other transfer values or benefits. Manage the process of preparing payment vouchers for authorisation of retirement grants, contribution refunds, transfers, and death grants to generate timely payments. Manage the process of ensuring the timely payment of third-party supplier invoices including for the administrators. Manage the pension advisors in calculating and checking redundancy payments. In the case of early retirements, ensuring pension advisors provide the relevant data to the pensions administrator to enable them to calculate pension benefits and costs to the employer, and liaise with any other parties as necessary to support the accurate and timely provision of this information. Manage the checking of pensions payroll data for new pensioners, deaths, beneficiaries, and adjustments to pension, and resolve any discrepancies. Own and manage the provision of training / guidance as necessary to pension advisors in relation to the administration of the LGPS. A full JD is available on request. ESSENTIAL REQUIREMENTS INCLUDE: Minimum of 3 years DB pensions administration experience ideally with LGPS administration An up-to-date working knowledge of the LGPS and the calculation of scheme member benefits. An excellent understanding of the obligations of employers and the Administering Authority in the management of the Local Government Pension Scheme. An excellent understanding of the different LGPS schemes (pre-2008, 2008 and 2014) and how they affect the calculation of scheme member benefits. Experience of supervising a team with a Pensions Admin environment What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
May 10, 2025
Contractor
4Recruitment Services are seeking an experienced Pensions Team Leader to work for a council based in West London. The purpose of the role will be: To support the Pensions Manager in managing the day to day operation of the Retained Pension Client Service, which includes monitoring the pension administrator s performance against set criteria. To manage and lead the Pension Advisors in a range of administrative duties in relation to the pension client function, including the provision and checking of information to support the accurate maintenance of scheme member records, and to monitor and direct employers in fulfilling their obligations to the pension fund. To bring your expert Local Government Pension Scheme (LGPS) experience to enhance and shape this new team to deliver a comprehensive and compliant service for the clients Pension Fund. DUTIES AND RESPONSIBILITIES INCLUDE: Assessment of complex cases, carrying out home visits where necessary Managing of Appeal cases and attending Panels and Court Hearings as necessary Responsibility for Quality checking work carried out by Assessment Officers Provide support where necessary to Access Harrow Ensure quality and performance targets for the services are met. Ensure that in excess of £1.5 Million Overpaid benefit each year is recovered Provide advice and guidance to up to 14 Highly skilled Financial Assessment Officers and Assistants with regard to complex Finance Assessments ensuring consistency of advice across the Service Maintain your expert knowledge of the Local Government Pension Scheme (LGPS) Regulations, Teachers Pension Scheme (TPS), Discretionary Payments Regulations, the State Pension Scheme, and HM Revenue & Customs (HMRC) and The Pensions Regulator requirements in respect of pensions. Assist the Pensions Manager in analysing statistical data to monitor the performance of the pension administrator, which includes records of payments to and from the Pensions Fund and the accuracy of LGPS deductions from scheme members pay as calculated by employers. Manage the process of providing details to the pension administrator of LGPS starters, leavers, contractual hours changes, absence and all other relevant changes which impact on pension entitlements, and to monitor the pension administrator to ensure accurate record maintenance. Manage and check calculations and ensure that pensionable remuneration are accurately for deferred retirement benefits, actual retirement benefits, interfund adjustments and any other transfer values or benefits. Manage the process of preparing payment vouchers for authorisation of retirement grants, contribution refunds, transfers, and death grants to generate timely payments. Manage the process of ensuring the timely payment of third-party supplier invoices including for the administrators. Manage the pension advisors in calculating and checking redundancy payments. In the case of early retirements, ensuring pension advisors provide the relevant data to the pensions administrator to enable them to calculate pension benefits and costs to the employer, and liaise with any other parties as necessary to support the accurate and timely provision of this information. Manage the checking of pensions payroll data for new pensioners, deaths, beneficiaries, and adjustments to pension, and resolve any discrepancies. Own and manage the provision of training / guidance as necessary to pension advisors in relation to the administration of the LGPS. A full JD is available on request. ESSENTIAL REQUIREMENTS INCLUDE: Minimum of 3 years DB pensions administration experience ideally with LGPS administration An up-to-date working knowledge of the LGPS and the calculation of scheme member benefits. An excellent understanding of the obligations of employers and the Administering Authority in the management of the Local Government Pension Scheme. An excellent understanding of the different LGPS schemes (pre-2008, 2008 and 2014) and how they affect the calculation of scheme member benefits. Experience of supervising a team with a Pensions Admin environment What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Regional Head of Delegated Authority and Portfolio Solutions Let's care for tomorrow. Whether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. We are looking for a Delegated Authority & Facilities Manager (m/f/d), based in London. Your Team Join our fantastic team at Allianz Commercial, where collaboration and innovation are at the heart of what we do! We lead the charge in executing the Delegated Authority and Portfolio Solutions Underwriting and Distribution strategy, and we're all about creating a supportive and friendly environment that encourages growth and excellence. Our team is a diverse mix of talented professionals who bring their unique skills and experiences to the table. Together, we manage projects with precision, streamline processes, and dive into technical underwriting and operational aspects. We support each other, share insights, and work closely to ensure effective governance frameworks are always in place. We're passionate about maintaining the highest standards in managing delegated authority arrangements and portfolio solutions, which are key to Allianz Commercial's growth. We believe in the power of teamwork, innovation, and striving for excellence in everything we do. If you're looking for a friendly and collaborative team where your contributions truly matter, we'd love to hear from you! Apply now and help us shape the future of portfolio solutions at Allianz Commercial. Your journey to making a real impact starts here! The Impact You Will Have As part of our team, you'll have the opportunity to make a significant impact by working alongside all Regional Line of Business Heads and Product Heads. You'll be at the forefront of managing a team dedicated to developing and centralizing underwriting strategy, governance, distribution, service, and operations. Your role will involve overseeing and managing, in collaboration with the underwriting team, all delegated underwriting authorities and facilities for Regional Unit London. This is a chance for a dynamic and structured individual to take ownership and drive the performance of all facilities. You'll create efficiencies throughout the end-to-end process, opening up new facilities opportunities for the region. This position is key to the strategic growth of our business, contributing to the diversification of our overall portfolio. Some of your specific responsibilities could include: Manage delegated underwriting to ensure Cover holders and binding authorities comply with company procedures, regulatory requirements, and best practices. Support the monitoring and oversight of Coverholders, TPAs, and brokers. Implement and administer best practices in delegated underwriting management, participating in change projects and improvement initiatives. Engage strongly with stakeholders across the business and with customers, including Coverholders and brokers. Approve new and renewal Coverholders and binding authorities in line with company procedures and regulatory requirements. Handle complex Coverholder applications, liaising with CxO functions for new and renewal arrangements. What You'll Bring to the Role Strong organizational and communication skills to manage alignment with underwriting leaders and individuals within the DA Facility team. Underwriting knowledge across multiple lines of business, whether from pure underwriting or underwriting process and operations. Ability to create and drive underwriting strategies while maintaining a strong partnership approach and supporting teams. Understanding of underwriting processes and risk factors. Critical business analytics skills with a structured approach to analysis, data, and logic. Comfort in reviewing detailed information and preparing summarized case files with clear communication. Project management skills with an organized approach to stakeholder management and collaboration across teams. Good report writing skills for sharing results and decisions across the group. Understanding of MGA working models. Knowledge of legal and regulatory regimes, compliance, and regulatory demands. Ability to liaise closely with global colleagues and contribute to the Global Portfolio Solutions strategy. The ability to ensure ethical AI practices and stay updated with emerging AI technologies will be key to maintaining a competitive advantage. What's in it for you? Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let's care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us? Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
May 10, 2025
Full time
Regional Head of Delegated Authority and Portfolio Solutions Let's care for tomorrow. Whether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. We are looking for a Delegated Authority & Facilities Manager (m/f/d), based in London. Your Team Join our fantastic team at Allianz Commercial, where collaboration and innovation are at the heart of what we do! We lead the charge in executing the Delegated Authority and Portfolio Solutions Underwriting and Distribution strategy, and we're all about creating a supportive and friendly environment that encourages growth and excellence. Our team is a diverse mix of talented professionals who bring their unique skills and experiences to the table. Together, we manage projects with precision, streamline processes, and dive into technical underwriting and operational aspects. We support each other, share insights, and work closely to ensure effective governance frameworks are always in place. We're passionate about maintaining the highest standards in managing delegated authority arrangements and portfolio solutions, which are key to Allianz Commercial's growth. We believe in the power of teamwork, innovation, and striving for excellence in everything we do. If you're looking for a friendly and collaborative team where your contributions truly matter, we'd love to hear from you! Apply now and help us shape the future of portfolio solutions at Allianz Commercial. Your journey to making a real impact starts here! The Impact You Will Have As part of our team, you'll have the opportunity to make a significant impact by working alongside all Regional Line of Business Heads and Product Heads. You'll be at the forefront of managing a team dedicated to developing and centralizing underwriting strategy, governance, distribution, service, and operations. Your role will involve overseeing and managing, in collaboration with the underwriting team, all delegated underwriting authorities and facilities for Regional Unit London. This is a chance for a dynamic and structured individual to take ownership and drive the performance of all facilities. You'll create efficiencies throughout the end-to-end process, opening up new facilities opportunities for the region. This position is key to the strategic growth of our business, contributing to the diversification of our overall portfolio. Some of your specific responsibilities could include: Manage delegated underwriting to ensure Cover holders and binding authorities comply with company procedures, regulatory requirements, and best practices. Support the monitoring and oversight of Coverholders, TPAs, and brokers. Implement and administer best practices in delegated underwriting management, participating in change projects and improvement initiatives. Engage strongly with stakeholders across the business and with customers, including Coverholders and brokers. Approve new and renewal Coverholders and binding authorities in line with company procedures and regulatory requirements. Handle complex Coverholder applications, liaising with CxO functions for new and renewal arrangements. What You'll Bring to the Role Strong organizational and communication skills to manage alignment with underwriting leaders and individuals within the DA Facility team. Underwriting knowledge across multiple lines of business, whether from pure underwriting or underwriting process and operations. Ability to create and drive underwriting strategies while maintaining a strong partnership approach and supporting teams. Understanding of underwriting processes and risk factors. Critical business analytics skills with a structured approach to analysis, data, and logic. Comfort in reviewing detailed information and preparing summarized case files with clear communication. Project management skills with an organized approach to stakeholder management and collaboration across teams. Good report writing skills for sharing results and decisions across the group. Understanding of MGA working models. Knowledge of legal and regulatory regimes, compliance, and regulatory demands. Ability to liaise closely with global colleagues and contribute to the Global Portfolio Solutions strategy. The ability to ensure ethical AI practices and stay updated with emerging AI technologies will be key to maintaining a competitive advantage. What's in it for you? Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let's care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us? Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
With the office in Munich, it forms the Life 1 division of Munich Re. The UK life market is one of the, if not the, most competitive life markets in the world. We understand that Life insurers work in a dynamic market where medical progress, demographic trends and changing lifestyles are constantly giving rise to new risk landscapes. This demanding situation is made even more challenging by changing laws and regulations and ever tougher competition. So we need a smart strategy and structure in order to succeed. At UK & Ireland Life we have three pillars to our business strategy, protection, longevity and reinsurance structuring. All three are key to the success of our business so it's important to look at the big picture. About the Role: Support the delivery of the UK Underwriting and Claims strategy through the marketing and provision of underwriting services to UK Life and Health clients. Key Responsibilities: Develop and maintain the UK Underwriting philosophy, ensuring alignment with the needs of the UK market when prioritizing and coordinating updates. Collaborate with Business Development to provide underwriting expertise for compelling tender responses. Serve as the UK subject matter expert for conducting research for MIRA, Munich Re's underwriting manual. Act as the technical link between UK Underwriting, Marketing, and Medical Research teams. Monitor medical advancements that could impact UK Protection products, underwriting, and claims philosophies. Provide informed, expert insights to the Underwriting & Claims Strategy Manager regarding UK innovation opportunities. Build a comprehensive understanding of target companies' strategies, plans, and reinsurance requirements in collaboration with Business Development and Actuarial teams. Contribute ideas to enhance client relationships and strengthen the underwriting proposition. Conduct desktop and other research to track competitor and market developments. Support the underwriting operations team in assessing client referrals as needed. Key Skills & Experience: Experience working within a reinsurance environment. Strong communication and presentation skills, with the ability to engage effectively with diverse stakeholders. In-depth knowledge of the UK Life and Living Benefits market. Experience contributing to product development or cross-functional projects. Ability to manage multiple priorities effectively. Strong organizational skills to meet deadlines and manage client expectations. Proven ability to produce high-quality written materials. Regulatory & Conduct Requirements: Ensuring compliance with Insurance Distribution Directive. Satisfying all regulatory reporting requirements in collaboration with the reporting function. Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules. You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are also one of the few employers to offer fully paid 6 months family leave for times when you need it the most. About us You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning. You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders. We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn. You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions. We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged. At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
May 09, 2025
Full time
With the office in Munich, it forms the Life 1 division of Munich Re. The UK life market is one of the, if not the, most competitive life markets in the world. We understand that Life insurers work in a dynamic market where medical progress, demographic trends and changing lifestyles are constantly giving rise to new risk landscapes. This demanding situation is made even more challenging by changing laws and regulations and ever tougher competition. So we need a smart strategy and structure in order to succeed. At UK & Ireland Life we have three pillars to our business strategy, protection, longevity and reinsurance structuring. All three are key to the success of our business so it's important to look at the big picture. About the Role: Support the delivery of the UK Underwriting and Claims strategy through the marketing and provision of underwriting services to UK Life and Health clients. Key Responsibilities: Develop and maintain the UK Underwriting philosophy, ensuring alignment with the needs of the UK market when prioritizing and coordinating updates. Collaborate with Business Development to provide underwriting expertise for compelling tender responses. Serve as the UK subject matter expert for conducting research for MIRA, Munich Re's underwriting manual. Act as the technical link between UK Underwriting, Marketing, and Medical Research teams. Monitor medical advancements that could impact UK Protection products, underwriting, and claims philosophies. Provide informed, expert insights to the Underwriting & Claims Strategy Manager regarding UK innovation opportunities. Build a comprehensive understanding of target companies' strategies, plans, and reinsurance requirements in collaboration with Business Development and Actuarial teams. Contribute ideas to enhance client relationships and strengthen the underwriting proposition. Conduct desktop and other research to track competitor and market developments. Support the underwriting operations team in assessing client referrals as needed. Key Skills & Experience: Experience working within a reinsurance environment. Strong communication and presentation skills, with the ability to engage effectively with diverse stakeholders. In-depth knowledge of the UK Life and Living Benefits market. Experience contributing to product development or cross-functional projects. Ability to manage multiple priorities effectively. Strong organizational skills to meet deadlines and manage client expectations. Proven ability to produce high-quality written materials. Regulatory & Conduct Requirements: Ensuring compliance with Insurance Distribution Directive. Satisfying all regulatory reporting requirements in collaboration with the reporting function. Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules. You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are also one of the few employers to offer fully paid 6 months family leave for times when you need it the most. About us You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning. You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders. We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn. You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions. We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged. At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Description As a Pension Projects Team Leader at WTW, you will be working on one-off billable client projects across a large client with multiple schemes including DB / DC / Hybrid entitlements. You will work alongside another Team Leader responsible for repeatable project deliveries, as well as a technical lead. You will have the opportunity to use your experience to date and to develop your career further. Managing a team of Analysts, you will be responsible for providing a professional, high-quality service to our clients and their members, managed through a rolling schedule of objectives and developing your team. If you are motivated, self-driven, a people person, and have a can-do attitude, you will fit well within our busy working environment. As an industry leader, we offer fantastic opportunities for career progression. We can offer you a fun and engaging environment working with some of the best people in our industry. We will reward your efforts with a generous salary and a very comprehensive benefits package including a generous discretionary bonus, a great pension scheme, life insurance, private medical insurance, eye care vouchers, and many other options. At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. Most of our colleagues work in a hybrid style, with a mix of remote, in-person, and in-office interactions dependent on the needs of the team, role, and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Plan and control all client-based billable projects and report progress to the client and WTW Operations Management. Monitor projects, large and small, and ensure reports are produced within agreed deadlines. Support the repeatable project delivery team to enable delivery of new deliverables. Build and maintain technical, procedural, and client knowledge through experience. Be a point of reference on project-related queries. Spearhead more complex/project work as required. Work with the Administration Manager and BAU administration team to improve operational efficiency and reduce costs, e.g., automation, development, and continued use of standard procedures. Ensure team members are fully informed of current events, procedural, and benefit changes. Contribute to any change control process(es) and ensure accuracy of the process and delivery to time and cost, including effort relating to testing and progression of the change to the live environment. Identify offshore opportunities, manage transition, and quality control delivery. Identify potential billable project opportunities for presenting to clients to maximize revenue. Identify and support potential process efficiency gains which are not client chargeable. On an ongoing basis, be the main contact with the client or relevant administration team, maintaining and developing all working relationships. Undertake and implement actions arising from Post Project reviews (PPR), working with the WTW Operations team to also conclude whether the change impacts other clients. Ensure client work is undertaken on time whilst adhering to our quality standards. Take ownership and accountability and monitor work allocation to ensure service level is achieved. Drive best practice and identify continuous improvements, beyond those arising from PPRs. Coach, mentor, and drive colleague training, development, and team performance. Provide a high level of professionalism, both with internal and client contacts to promote our brand. Have active involvement in the recruitment and selection of colleagues. Work with your team and the business to create a positive working environment. Qualifications The Requirements Demonstrable track record in dealing with DC and/or DB occupational schemes. Prior experience of managing a team or experience of mentoring/training within a pensions administration environment. Interpersonal skills to include excellent written and verbal communication. Strong time management skills and the ability to organize and prioritize your tasks and those of your team. Computer literate. Take pride in your work with accuracy and adherence to a high level of quality being paramount. Progression in PMI qualification desirable. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview, and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email . You don't need to have an account in ATS to apply for the jobs. Once you click apply, get started right away by simply using your email. Your profile will be created and kept up to date automatically as you enter details for each of your job applications.
May 09, 2025
Full time
Description As a Pension Projects Team Leader at WTW, you will be working on one-off billable client projects across a large client with multiple schemes including DB / DC / Hybrid entitlements. You will work alongside another Team Leader responsible for repeatable project deliveries, as well as a technical lead. You will have the opportunity to use your experience to date and to develop your career further. Managing a team of Analysts, you will be responsible for providing a professional, high-quality service to our clients and their members, managed through a rolling schedule of objectives and developing your team. If you are motivated, self-driven, a people person, and have a can-do attitude, you will fit well within our busy working environment. As an industry leader, we offer fantastic opportunities for career progression. We can offer you a fun and engaging environment working with some of the best people in our industry. We will reward your efforts with a generous salary and a very comprehensive benefits package including a generous discretionary bonus, a great pension scheme, life insurance, private medical insurance, eye care vouchers, and many other options. At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. Most of our colleagues work in a hybrid style, with a mix of remote, in-person, and in-office interactions dependent on the needs of the team, role, and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Plan and control all client-based billable projects and report progress to the client and WTW Operations Management. Monitor projects, large and small, and ensure reports are produced within agreed deadlines. Support the repeatable project delivery team to enable delivery of new deliverables. Build and maintain technical, procedural, and client knowledge through experience. Be a point of reference on project-related queries. Spearhead more complex/project work as required. Work with the Administration Manager and BAU administration team to improve operational efficiency and reduce costs, e.g., automation, development, and continued use of standard procedures. Ensure team members are fully informed of current events, procedural, and benefit changes. Contribute to any change control process(es) and ensure accuracy of the process and delivery to time and cost, including effort relating to testing and progression of the change to the live environment. Identify offshore opportunities, manage transition, and quality control delivery. Identify potential billable project opportunities for presenting to clients to maximize revenue. Identify and support potential process efficiency gains which are not client chargeable. On an ongoing basis, be the main contact with the client or relevant administration team, maintaining and developing all working relationships. Undertake and implement actions arising from Post Project reviews (PPR), working with the WTW Operations team to also conclude whether the change impacts other clients. Ensure client work is undertaken on time whilst adhering to our quality standards. Take ownership and accountability and monitor work allocation to ensure service level is achieved. Drive best practice and identify continuous improvements, beyond those arising from PPRs. Coach, mentor, and drive colleague training, development, and team performance. Provide a high level of professionalism, both with internal and client contacts to promote our brand. Have active involvement in the recruitment and selection of colleagues. Work with your team and the business to create a positive working environment. Qualifications The Requirements Demonstrable track record in dealing with DC and/or DB occupational schemes. Prior experience of managing a team or experience of mentoring/training within a pensions administration environment. Interpersonal skills to include excellent written and verbal communication. Strong time management skills and the ability to organize and prioritize your tasks and those of your team. Computer literate. Take pride in your work with accuracy and adherence to a high level of quality being paramount. Progression in PMI qualification desirable. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview, and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email . You don't need to have an account in ATS to apply for the jobs. Once you click apply, get started right away by simply using your email. Your profile will be created and kept up to date automatically as you enter details for each of your job applications.
Please note application closing date - 8th May 2025 As specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited ("GLLS"), is a primary insurance carrier, regulated by Prudential Regulation Authority and the Financial Conduct Authority, fully owned subsidiary of Great Lakes Insurance SE. About the role: We are seeking an experienced and skilled leader to manage a Claims team focused on oversight & control of MGA (Managing General Agents) and TPAs across multiple lines of business (property, casualty, marine, etc.) in the UK and US markets, as well as for managing a portfolio of reinsurance treaty claims across the UK and Ireland. The successful candidate will be responsible for managing and operating a claims function that is effective and operated in line with internal and external requirements and providing timely and adequate claims information to the MGA Head of Claims, the CEO of GLLS, and the respective underwriting teams. The Head of MGA and Treaty Claims will be a key member of the Global MGA Leadership Team and a certification function holder under the SM&CR. Key Responsibilities: Lead and guide the Claims teams managing MGA and Reinsurance Treaty claims portfolios in alignment with our Global Claims Leadership Values, providing the necessary resources and support to achieve their goals and objectives. Implement the new Global Claims setup, ensuring a consistent global and local claims management approach that aligns with Claims Ambition 2025+ and meets the specific needs of Great Lakes. Develop and implement strategies to build a high-performing team through inspiring leadership, talent development, diversity, equity, and inclusion Provide partners and clients with a proactive and first-class claims service, focused on fair and timely investigation and evaluation of claims, reducing claims leakage and ensuring that good customer outcomes are provided to customers Effectively perform in collaboration with UK Claims Governance & Reporting team Oversight & Control of MGA/TPA claims within the area within the area of responsibility, improving claims processes while ensuring effective oversight of their claims TPA and their sub delegates. Define the local UK claims strategy in line with the Munich Re risk appetite and norms, ensuring compliance with corporate guidelines, tools and proactive investigation, evaluation, and negotiation of coverage and technical issues. Own and maintain a fit for purpose claims framework, policy and procedures including claims risks from a risk management standpoint Collaborate with the Global MGA Leadership Team to drive strategic MGA Claims initiatives, promoting claims management excellence within the regulatory framework and taking ownership of claims projects. Ensure compliance with all relevant rules, reporting and regulations, including those set by governmental regulatory bodies such as BaFin, PRA, and FCA, through close interaction and cooperation with key stakeholders. Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function Foster cross-team collaboration and support Claims stakeholders, including but not limited to Underwriting, Accounting, Claims Governance & Reporting, compliance, and legal teams. Provide expert claims guidance and support for product development, claim reviews, and feedback on overarching trends and lessons learned, aligned with the Global Claims Ambition. Deliver timely and accurate claims management information to the Head of MGA Claims and the CEO of GLLS, ensuring they are informed of relevant trends and lessons learned. Serve as the FCA contact person in relation to Claims related matters, ensuring compliance with regulatory requirements and maintaining a strong, collaborative relationship with the FCA. Regularly engage in continuous conversations with team members to drive performance and growth. Represent Munich Re Claims and the MR Group at conferences, market meetings, and industry advocacy institutions, in accordance with the Global Claims Ambition Drives engagement (we think big) - you create a climate where individuals understand team commitments and the Company ambition. They understand how their role contributes to both and you create an environment where they feel motivated and inspired. Builds effective teams (we lead the 'we') - you build strong-identity teams that work collaboratively, applying their diverse skills and perspectives to achieve common commitments. Values differences (we lead the 'we') - you recognise the value that different thoughts, generations, cultures and experiences bring to your team, business unit and wider across the Group. Thus, ensuring that team dynamics are diverse and inclusive. Balances stakeholders (we grow with our clients) - you can anticipate and balance the needs of multiple stakeholders (internal and external), prioritising effectively, challenging appropriately and ensuring value is provided. Situational adaptability (we care and dare) - you recognise the need to be flexible and adapt your approach depending on the situation. Whether you are a people manager or technical expert, you lead with empathy, whilst appropriately identifying when to take a stand against complacency and conformity. Develops talent (we care and dare) - you develop talent to meet both their personal and professional goals, but also the organisation's goals, identifying opportunities and supporting managers in your team to develop their direct reports (for technical experts this would involve supporting the development of talent). Instils trust (we are clear and authentic) - you gain the confidence and trust of others through honesty, integrity and authenticity, building strong relationships and inspiring those around you. Key Skills & Experience: Significant experience in personal lines primary insurance, with a strong background in claims; reinsurance expertise is a plus. Demonstrated success in leadership and management roles. Deep understanding of insurance and reinsurance coverage interpretation, loss reserving, loss report analysis, litigation management, and client relationship management. Broad awareness of related functions within insurance and reinsurance operations, such as underwriting, accounting, reserving, and legal. Desired Qualifications and Educational Background: University degree or equivalent work experience required You are aware of your role (as a leader) in being able to influence your team structure and culture to promote principles of diversity and inclusion. You strive to continuously educate yourself on best practice for inclusive leadership. You demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You support a culture in which high ethical conduct is recognised, valued and embodied by all You treat everyone fairly and with respect. You are responsible for recruiting new talent within your team, in addition to other people management responsibilities such as task management, providing regular feedback, having continuous conversations, development planning/career discussions etc. You are also responsible for driving the performance of your team to meet the business' strategic goals and objectives. You will consider the impact on the wider business when planning and making decisions. You will be considered part of the Senior Management Team. The development of your team is of significant importance to you, you embrace and promote development and act as a Talent Broker, continuously looking for opportunities for them to expand their skills, knowledge and experience. Regulatory & Conduct Requirements: Understanding the responsibilities and adhering to the requirements of undertaking a regulated role under the Senior Manager and Certification Regime Ensuring compliance with applicable regulatory requirements and laws Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function Liaising with all relevant regulatory bodies in the UK, creating a highly credible reputation and strong, collaborative relationship Ensuring proper oversight and control over claims managed by the MGA/TPAs including sub delegation Ensuring compliance with Munich Re's Code of Conduct and the FCA's Conduct Rules You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10% We are one of the few employers to offer fully paid 6months family leave for times when you need it the most. About us You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction . click apply for full job details
May 09, 2025
Full time
Please note application closing date - 8th May 2025 As specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited ("GLLS"), is a primary insurance carrier, regulated by Prudential Regulation Authority and the Financial Conduct Authority, fully owned subsidiary of Great Lakes Insurance SE. About the role: We are seeking an experienced and skilled leader to manage a Claims team focused on oversight & control of MGA (Managing General Agents) and TPAs across multiple lines of business (property, casualty, marine, etc.) in the UK and US markets, as well as for managing a portfolio of reinsurance treaty claims across the UK and Ireland. The successful candidate will be responsible for managing and operating a claims function that is effective and operated in line with internal and external requirements and providing timely and adequate claims information to the MGA Head of Claims, the CEO of GLLS, and the respective underwriting teams. The Head of MGA and Treaty Claims will be a key member of the Global MGA Leadership Team and a certification function holder under the SM&CR. Key Responsibilities: Lead and guide the Claims teams managing MGA and Reinsurance Treaty claims portfolios in alignment with our Global Claims Leadership Values, providing the necessary resources and support to achieve their goals and objectives. Implement the new Global Claims setup, ensuring a consistent global and local claims management approach that aligns with Claims Ambition 2025+ and meets the specific needs of Great Lakes. Develop and implement strategies to build a high-performing team through inspiring leadership, talent development, diversity, equity, and inclusion Provide partners and clients with a proactive and first-class claims service, focused on fair and timely investigation and evaluation of claims, reducing claims leakage and ensuring that good customer outcomes are provided to customers Effectively perform in collaboration with UK Claims Governance & Reporting team Oversight & Control of MGA/TPA claims within the area within the area of responsibility, improving claims processes while ensuring effective oversight of their claims TPA and their sub delegates. Define the local UK claims strategy in line with the Munich Re risk appetite and norms, ensuring compliance with corporate guidelines, tools and proactive investigation, evaluation, and negotiation of coverage and technical issues. Own and maintain a fit for purpose claims framework, policy and procedures including claims risks from a risk management standpoint Collaborate with the Global MGA Leadership Team to drive strategic MGA Claims initiatives, promoting claims management excellence within the regulatory framework and taking ownership of claims projects. Ensure compliance with all relevant rules, reporting and regulations, including those set by governmental regulatory bodies such as BaFin, PRA, and FCA, through close interaction and cooperation with key stakeholders. Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function Foster cross-team collaboration and support Claims stakeholders, including but not limited to Underwriting, Accounting, Claims Governance & Reporting, compliance, and legal teams. Provide expert claims guidance and support for product development, claim reviews, and feedback on overarching trends and lessons learned, aligned with the Global Claims Ambition. Deliver timely and accurate claims management information to the Head of MGA Claims and the CEO of GLLS, ensuring they are informed of relevant trends and lessons learned. Serve as the FCA contact person in relation to Claims related matters, ensuring compliance with regulatory requirements and maintaining a strong, collaborative relationship with the FCA. Regularly engage in continuous conversations with team members to drive performance and growth. Represent Munich Re Claims and the MR Group at conferences, market meetings, and industry advocacy institutions, in accordance with the Global Claims Ambition Drives engagement (we think big) - you create a climate where individuals understand team commitments and the Company ambition. They understand how their role contributes to both and you create an environment where they feel motivated and inspired. Builds effective teams (we lead the 'we') - you build strong-identity teams that work collaboratively, applying their diverse skills and perspectives to achieve common commitments. Values differences (we lead the 'we') - you recognise the value that different thoughts, generations, cultures and experiences bring to your team, business unit and wider across the Group. Thus, ensuring that team dynamics are diverse and inclusive. Balances stakeholders (we grow with our clients) - you can anticipate and balance the needs of multiple stakeholders (internal and external), prioritising effectively, challenging appropriately and ensuring value is provided. Situational adaptability (we care and dare) - you recognise the need to be flexible and adapt your approach depending on the situation. Whether you are a people manager or technical expert, you lead with empathy, whilst appropriately identifying when to take a stand against complacency and conformity. Develops talent (we care and dare) - you develop talent to meet both their personal and professional goals, but also the organisation's goals, identifying opportunities and supporting managers in your team to develop their direct reports (for technical experts this would involve supporting the development of talent). Instils trust (we are clear and authentic) - you gain the confidence and trust of others through honesty, integrity and authenticity, building strong relationships and inspiring those around you. Key Skills & Experience: Significant experience in personal lines primary insurance, with a strong background in claims; reinsurance expertise is a plus. Demonstrated success in leadership and management roles. Deep understanding of insurance and reinsurance coverage interpretation, loss reserving, loss report analysis, litigation management, and client relationship management. Broad awareness of related functions within insurance and reinsurance operations, such as underwriting, accounting, reserving, and legal. Desired Qualifications and Educational Background: University degree or equivalent work experience required You are aware of your role (as a leader) in being able to influence your team structure and culture to promote principles of diversity and inclusion. You strive to continuously educate yourself on best practice for inclusive leadership. You demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You support a culture in which high ethical conduct is recognised, valued and embodied by all You treat everyone fairly and with respect. You are responsible for recruiting new talent within your team, in addition to other people management responsibilities such as task management, providing regular feedback, having continuous conversations, development planning/career discussions etc. You are also responsible for driving the performance of your team to meet the business' strategic goals and objectives. You will consider the impact on the wider business when planning and making decisions. You will be considered part of the Senior Management Team. The development of your team is of significant importance to you, you embrace and promote development and act as a Talent Broker, continuously looking for opportunities for them to expand their skills, knowledge and experience. Regulatory & Conduct Requirements: Understanding the responsibilities and adhering to the requirements of undertaking a regulated role under the Senior Manager and Certification Regime Ensuring compliance with applicable regulatory requirements and laws Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function Liaising with all relevant regulatory bodies in the UK, creating a highly credible reputation and strong, collaborative relationship Ensuring proper oversight and control over claims managed by the MGA/TPAs including sub delegation Ensuring compliance with Munich Re's Code of Conduct and the FCA's Conduct Rules You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10% We are one of the few employers to offer fully paid 6months family leave for times when you need it the most. About us You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction . click apply for full job details
