2054 Insurance jobs

Opportunity for a life Actuary to gain pensions experience. 12-month FTC working within a pensions team, up to £115,000 (with a competitive pension and 30 days annual leave plus bank holidays) Requirements: - FIA Qualification - Broad life actuarial experience - With-profits experience If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

Actuarial Reserving Syndicate fixed-term contract, 12 months long & up to £120,000 plus benefits. Requirements: - FIA qualification - London Market Reserving experience If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

(Life) Process improvement Actuary, 12-month FTC up to £90,000. Requirements: - 5 years life actuarial experience - A strong programming background If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

GI Actuarial Personal Lines Pricing (Motor) day rate contract up to £800 p/day Requirements: - A minimum of 3 years PL Pricing experience If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

Life Actuarial Reporting Analysis 12-month FTC available. Salary up to £80,000 with a total compensation package worth over £100,000. Flexible working options are also available. Requirements: - Broad life actuarial reporting experience If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

Goodman Masson are working with a Global Reinsurer to find a strong modelling actuary to fill a role within their pricing function. The role will initially focus on supporting the team to develop and produce a brand new pricing tool to roll out to the market. The role will then be to help maintain the tool and ensure it's continued success. This would best suit an Actuary with 4-8 years prior experience within a life modelling capacity, skilled in programming and coding, who has an interest in driving improvement and change. Experience with Prophet and VBA is strongly desired. Get in touch for further information.

I am partnering with one of the world's most successful longevity reinsurers, who are aggressively growing with a strategic aim to write more mid-large sized transactions, and so they are now looking to hire ambitious Actuaries, possibly with a background in longevity (though not necessarily) to join them. They are currently focused on hiring at qualified level within their pricing team as they seek to create new processes to deal with these different deal sizes. Ideally you will have had some background in Experience Analysis work. Please contact Bradley Grant - - for more information.

GI Actuarial Motor Pricing contract, £700 p/day & 6 months long initially. Requirements: - Expertise in motor insurance pricing - Radar experience If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

(Life) Actuarial assumption setting, 6 month contract and up to £1000 p/day Requirements: - FIA qualification - Experience managing the assumption setting process If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

Life Automation's Actuary, up to £1100 p/day & 6 months long. Requirements: - 5 years coding experience within a life actuarial team - Broad experience using data science tools If you're interested and would like more information, please apply or get in touch directly for a confidential discussion.

The role has lead responsibility to originate new opportunities from the investment manager, broker and bank market, conduct appropriate analysis and make investment recommendations of individual structured credit transactions and provide robust first line risk management oversight and reporting of the resultant Infrastructure portfolio. Relevant skills: Essential Demonstrable track record of originating, analysing, evaluating and managing structured finance transactions Strong derivative modelling, cashflow structuring and derivative execution capability Proven credit risk underwriting skills, with experience in public and illiquid credit markets Knowledge and experience of different credit rating methodologies. • Strong market presence, well known in the market (clients, advisors, banks, other insurance companies, lawyers etc.). Track record of delivery and working collaboratively with others Excellence in stakeholder management and collaborative working. Desirable Experience of managing loan workouts Knowledge and experience of Solvency II regulation and Prudent Person Principle Experience of managing loan workouts This is an experienced Investment Manager to join an established fund and proactively drive their structured credit investment strategy.

Senior Life Actuary - Consultancy Permanent role Salary: £85,000 - £130,000 per annum Location: London - flexible working possible from other locations Date Posted: 12th November 2021 Goodman Masson are recruiting for a senior life actuaries to consult with big name insurers. This will be a brilliant opportunity to gain exposure into a variety of projects to progress your career further. Key responsibilities: - Manage a portfolio of clients - Research and strategise to enhance business development of new and existing clients - Problem-solve to overcome technical challenges - Help analyse the impact that IFRS17 will have on an insurance company's balance sheet - Problem-solve to overcome technical challenges - Revise businesses' projections and making sure they have adequate reserves. - Coach and mentor team members - Manage team's activities to meet quality of work and deadlines - Being up-to-date with the latest professional guidance, regulatory change, industry best practice and changes to the business Key Requirements: - Qualified life actuary (by exams e.g. FIA) with post-qualified experience - Experience in life insurance consulting and/or experience in a variety of roles in life insurance - Experience in IFRS, Solvency II or financial reporting is desirable - Experience of leading a team/project is essential - You must be eligible to work in the UK - these rules have changed recently so when applying please state your eligibility to work in the UK. (E.g. British passport, Irish passport, ILR, settled-status, etc.) If interested, apply here ASAP as recruitment is on going. Please include how you fit the requirements in your CV. Alternatively get in touch with Abiramy Logeswaran (Abi) at Goodman Masson (Recruitment consultancy) Please note: This role does not offer VISA sponsorship. Our vision at Goodman Masson is to be admired internally and externally for our commitment to equality, diversity and inclusion. Some of our clients, lawfully aim to alleviate disadvantage or under-representation experienced by those with a protected characteristic. We proudly support them and have used the UK Government Equality Act 2010: Quick Start Guide to Using Positive Action in Recruitment and Promotion to inform our advertising and sourcing methods.

A Chief Actuary role has arisen at a major London based life insurer. This is a company that has a forward thinking executive team and has achieved remarkable growth in the preceding years. This would suit a commercially minded Senior Actuary with relevant experience of regulatory challenges facing a significant life insurer. You will be keen to embrace innovation and to oversee change programmes to improve their finance function so as to give clearer insights into business performance to the executive management team.

Life Health Actuary Permanent role Salary: £55,000 - £80,000 per annum (depending on exam passes) Location: London Date Posted: 17th November 2021 Goodman Masson are recruiting for a life actuary with protection product experience or a health actuary. This will be a brilliant opportunity to gain exposure into a variety of projects to progress your career further. Key responsibilities: - Participate in projects in health-care - Model cash-flows for insurers and reinsurers - Advise on managing liabilities and recommend optimal capital management strategies - Revise businesses' projections and making sure they have adequate reserves. - Startegise to manage future costs based on demographics for group risk and income protection benefits - Manage internal and external stakeholders Key Requirements: - Nearly-Qualified or Qualified life actuary (by exams e.g. FIA) with UK experience - Experience in Group health or protection products - Experience of actuarial modelling - You must be eligible to work in the UK - these rules have changed recently so when applying please state your eligibility to work in the UK. (E.g. British passport, Irish passport, ILR, settled-status, etc.) If interested, apply here ASAP as recruitment is on going. Please include how you fit the requirements in your CV. Alternatively get in touch with Abiramy Logeswaran (Abi) at Goodman Masson (Recruitment consultancy) Please note: This role does not offer VISA sponsorship. Our vision at Goodman Masson is to be admired internally and externally for our commitment to equality, diversity and inclusion. Some of our clients, lawfully aim to alleviate disadvantage or under-representation experienced by those with a protected characteristic. We proudly support them and have used the UK Government Equality Act 2010: Quick Start Guide to Using Positive Action in Recruitment and Promotion to inform our advertising and sourcing methods.

A growing and greatly changing life insurer are trying to hire an adaptable and flexible Financial Reporting Actuary who has the mindset to be involved in project work (as this is a dynamic and quickly evolving company). If you like the idea of working for a smaller company where you will get a lot of chance to impress the senior executives and to take on ad hoc projects, whilst adding value with analysis and useful insights, then this could be a great match. You will provide oversight of the end-to-end valuation process and provide challenge / review in various areas including data, assumptions, set-up of Prophet runs and analysis of financial results. Outside of the quarterly reporting processes, the candidate will be required to provide support to a range of other BAU projects, such as experience investigations, business planning and ORSA. You might also have involvement in a range of automation projects as this company are launching into new areas and looking to improve their processes. Please get in touch!

A leading Lloyd's Syndicate have a new opening for a Ceded Reinsurance Purchasing Analyst. Applicants should have prior experience within a reinsurance team, ideally within the RI purchasing division. A good understanding of Excel would be advantageous. Key Responsibilities Reinsurance Buying Develop an understanding of current and likely future reinsurance needs of the business units. Support the Reinsurance Manager with preparation of renewal submissions and marketing presentations. Produce data analysis to support the placement of reinsurance Support the co-ordination of reinsurance wordings creation and agreement Manage the placement process and controls on behalf of the Reinsurance Manager Support the Reinsurance Manager with liaison with the Technical Administration team to ensure the effective post-placement handover of all contracts. Build strong working relationships with reinsurance brokers and reinsurers Operations Risk management: support the Reinsurance Manager with a system to ensure appropriate sign off from all relevant parties at every stage of the reinsurance purchasing process. Provide pro-active support to the Reinsurance Manager with the co-ordination of KPI calculations Provide the Ceded Reinsurance Reporting team with input into the Regulatory returns - e.g, Lloyd's returns.

The role To support the Actuarial Reserving Team meet their reporting and analysis requirements by maintaining the SQL database, SSRS reports, and SSIS packages - core components of the reserving process at the client. To contribute to ongoing process improvements by designing and implementing solutions to automate existing manual processes, and improve performance of already automated processes. To create new data feeds from other IT systems as well as importing data from spreadsheets. Key accountabilities Strategy and Planning Contribute to developing mechanisms to improve the quality and usefulness of reserving data captured to improve analysis and reporting. Assist in the design and implementation of improvements to the Reserving systems, to ensure these are in line with business requirements and reflect key priorities, and are delivered in the agreed timeframes. Determines own work priorities and activities in line with agreed plans to ensure the achievement of the function's objectives. Skills & experience Knowledge and Experience 5+ years SQL Server development Advanced SQL knowledge Intermediate VBA knowledge Intermediate knowledge of computer hardware/software systems. Basic London Market Insurance knowledge Understanding of both internal business drivers and industry dynamics Understanding of underlying needs of the business and how own role contributes to these Experience of working in the Insurance sector Preferred experience would include, one of the following; Relevant degree in Computer Science/Information Technology Specific professional qualifications (e.g. computer science, management of information systems or similar) Working as part of a team within a complex organisation (preferably within financial or engineering industry).

My client, a leading speciality and commercial insurance business, is looking for a BI Data Analyst to join their Reporting team and develop and deliver high-quality reporting and analytics for all business areas. This business has a global reach with offices in over 20 countries across key UK, European, Middle East, US and other international locations. The successful BI Data Analyst will: * Act as an SME with regards to Power BI and DAX * Refine the overall approach to Power BI and identify problems and solutions * Maintain and enhance data models and data flows * Collaborate with the team to take a new perspective on existing solutions The successful BI Data Analyst will likely have: * Experience with MS BI tools such as SSIS, SSRS, SSAS, SQL, Power and DAX * Advanced Excel * An understanding of data management principles * An analytical approach to problem-solving If you are interested in this vacancy, apply now! Keywords: Insurance, Financial Services, SQL, Power BI, Excel, MI, Reporting, Analysis, Data Eames Consulting is acting as an Employment Agency in relation to this vacancy.

THE ROLE I am currently recruiting for a Flooring and Furniture Claims Handler based in Cannock for a household insurance claims specialist. The company replaces everything from flooring, carpets and furniture to jewellery. From electrical items through to sports and leisure equipment; from tools to gardening gear and lawnmowers. But this particular role is within the Flooring team. RESPONSIBILITIES Handling insurance claims within SLA To manage a minimum average of 10 claims a day or as set by the Company Answer phone within 6 rings and deal with these customer calls in a positive and friendly manner, always remaining professional To handle on average 25-45 calls a day To read and understand the contents of the Insurers instruction fully, paying particular attention to excess, VAT, single article limits, policy limits and specific instructions. Liaising with the Insurance Company where there is insufficient information to proceed To liaise with the policyholders and Insurance Company's' to accurately validate claims circumstances and identify and report any potential fraud indicators to the appropriate referral point, which could be internal or external To accurately validate replacement goods on a like for like specification using the validation tool in-conjunction with commodity expertise ensuring we are selecting the most cost-effective solution for customers and client's expectations. To accurately arrange a convenient collection via our appointed courier service To arrange inspections within SLA via our authorised panel of Inspection agents. To arrange delivery of replacements goods within contractual time frames To provide highest level of customer service always, ensuring compliance with TCF Always provide a positive experience to policyholders and Insurance Companies Ensure that quality and content of written communication meets Company Policy and procedures including email, system notes and internal/external letters Follow the FCA Complaint process at all times, taking responsibility to attempt to resolve issues within your capability, and to escalate any complaint that falls outside of this to the relevant team manager. High level complaints must be immediately escalated to Head of Operations/Operations Director PERSON SPECIFICATION Experience in flooring industry is essential Customer Service experience Telephone skills/call centre experience Target driven Ability to multitask Team player SALARY AND WORKING HOURS Permanent Role Salary: circa £20,000 Start Date: ASAP Monday - Friday, 8.30am - 5pm Monthly bonuses and commission available Relaxed, friendly and modern office environment DOES THIS SOUND LIKE YOU? Please send your cv and call Maisie on

THE ROLE I am currently recruiting for a Claims Handler for my client based in Hampton Lovett, Droitwich. The company offers emergency relocation services and accommodation and claims handling to the insurance market. KEY RESPONSIBILITIES/DUTIES Assist with all new and existing instructions Ensure daily activities are completed in the set timeframes as set down by Senior Claims handler Ensure any complaints are escalated to Senior Handler and Team Manager within SLA's To play a vital role in the team, and assist the Senior Claims Handler as requested Flexibility regarding Out of Hours phone to ensure covered Working to both individual KPIs and team targets Attending regular training sessions Ensuring you are fully aware and competent in all department processes Helping to cover holidays and sick wherever possible Familiarising yourself with your departmental standards of performance and demonstrating their application Cooperating and communicating with colleagues to ensure effective department teamwork Attending any meetings, training sessions or courses that may be beneficial to you and your development To demonstrate and live by the client's company values by delighting their customers, partners and colleagues with the highest quality, value and service To act on your responsibilities detailed in the Health & Safety at Work Act 1974 To be security conscious with respect to /staff/ property/welfare and to report suspicious circumstances to your Manager PERSON SPECIFICATION Essential GCSE English & Maths Customer focused Attention to detail Written and verbal communication skills at all levels Computer literate Good relationship builder Effective time management Flexible approach At least one years' experience in a customer service role Ability to work on own initiative and to tight timescales when necessary Possess excellent communicating skills Ability to follow company policy and practices Enthusiastic self-starter able to work on own initiative Willingness to learn Well organised Have a positive 'can do' attitude Desirable Motivational skills Sales and negotiation experience Good commercial awareness Experience with problem solving and customer complaints Knowledge of CRM systems Multi-lingual SALARY AND WORKING HOURS Permanent role 40 hours per week, worked on a rota basis to cover the client's opening hours (Mon-Fri 8.30am to 8pm / 10-4 on a Saturday) £19k per annum rising to £19.7k after a successful probation period BENEFITS You can choose from a range of protection, healthcare or lifestyle benefits from the client's fully flexible rewards programme You will have a generous holiday entitlement of 33 days - you may be required to work bank holidays Discounted travel and accommodation Annual company bonus Additional holiday with years' service Company social events Referral scheme - £200 bonus if you recommend an individual to the company and they pass probation Training and development, they promote within the business where possible Healthcare cashback scheme DOES THIS SOUND LIKE YOU? Please send your cv and call Maisie on

A position has become available for a Claims specialist to join the Charitable Trust Claims team. This job requires you to support those who have turned to the Trust for help during difficult or testing times something that requires compassion and dedication. The job is heavily admin based and requires attention to detail when assessing claims and completing various paperwork. Because of the nature of the grants you will be required to deal with sensitive information so you are guided by compassion, and fairness too. You will offer help and support applicants during the application process often over the phone and email correspondence. A background in processing financial or charitable claims is beneficial as is experience of dealing with people in distress or in a crisis. The ability to deal sensitively with enquiries and maintain confidentiality at all times is essential. Working hours are Monday to Friday 9am - 5pm and the company are currently offering a hybrid working option. The vacancy is available for the successful candidate to start immediately. Salary is up to £25,000

THE ROLE I am currently recruiting for a Jewellery Claims Handler based in Cannock for a household insurance claims specialist. The company replaces everything from flooring, carpets and furniture to jewellery. From electrical items through to sports and leisure equipment; from tools to gardening gear and lawnmowers. But this particular role focusses on jewellery. Handling insurance claims for clients Meeting Service Levels Agreements Ensuring a positive experience for each customer Managing a minimum average of 10 claims a day Answering the phone within 6 rings and dealing with these customer calls in a positive and friendly manner whilst remaining professional Handling a volume of incoming calls in comparison with your peers, average 25-45 calls a day Liaising with the Insurance Company where there is insufficient information to proceed Liaising with the policy holders and Insurance Companies to accurately validate claims circumstances and identifying and reporting any potential fraud indicators to the appropriate referral point, which could be internal or external Accurately validating replacement goods on a like for like specification using the validation tool in-conjunction with commodity expertise, ensuring we are selecting the most cost-effective solution for customers and client's expectations Accurately arranging a convenient collection via our appointed courier service/Royal Mail guaranteed post Hands-on triaging of jewellery items in for repair and providing an accurate repair cost for works Arranging repair or replacement items in accordance with requirements of the claim, using our network of repair agents, CAD design and jewellery suppliers Arranging visits to policyholders at their home addresses to validate high number of claim items Picking up and/or delivering items to the policyholders at their home addresses in accordance with the needs of the business i.e. high value items Providing the highest level of customer service always, ensuring compliance with TCF Providing a positive experience to policyholders and Insurance Company's always Ensuring that quality and content of written communication meets Company Policy and procedures including email, system notes and internal/external letters Following the FCA Complaint process always Taking responsibility to attempt to resolve issues within your capability and escalating any complaint that falls outside of this to the relevant team manager. High level complaints must be immediately escalated to Head of Operations/Operations Director Achieving monthly targets Ensuring that the QMS confirms to ISO9001: 2015 PERSON SPECIFICATION Experience in jewellery retail/jewellery background JET 1 / 2 qualification or similar desirable Customer Service or Claims Handling experience Telephone skills/call centre experience Target driven Ability to multitask Team player SALARY AND WORKING HOURS Permanent Role Salary: circa £20,000 Start Date: ASAP Monday - Friday 37.5 hours per week 3 Saturdays a year approx. 9am to 1pm Shifts 7.5 hours per day and will range from: 8am to 4.30pm 8.30am to 5pm 9am to 5.30pm 9.30am to 6pm Monthly bonuses on top of salary DOES THIS SOUND LIKE YOU? Please send your cv and call Maisie on

A leading Lloyd's Managing Agent who has undergone significant growth and changes to their group structure are looking for a commercially minded individual to join the global FP&A team. Reporting to the Global head of Planning this role will be primarily responsible for bringing a syndicate entity focus to internal analysis along with owning key Lloyd's planning deliverables. Although primarily focused on planning activity the role also covers review of syndicate actuals P&Ls and supporting the review of Lloyd's submissions from the Finance Regulatory team. The core aim of this role is to centralise Lloyd's planning activity, create better consistency amongst reports and ultimately minimise external queries. Key areas of delivery: To own the production, review, and submission of Lloyd's Syndicate Business Forecasts with a view to continual development and improvement of the process Liaise with the Capital Planning team to resolve queries with regards to the syndicate business plan Own the production, review and submission of the quarterly Lloyd's GAAP Planning template including communication of the key messages with the CFO and the Finance Regulatory Reporting team Own the production, review and submission of the quarterly forecast for the 3 open years of account ultimate result by syndicate and underwriting team Responsible for the delivery of certain forms within the QMA submission to Lloyd's Attendance as required at quarterly peer or regulatory reviews for various submissions completed by the Finance Regulatory team The ideal candidate will have several years post qualification experience gained in a London Market/Lloyd's insurer or Big 4 accountancy practice. You will need to be technically minded, understand key drivers in the insurance market and have the gravitas to deal with several different senior stakeholders.

A reputable insurance broker with offices in North Bristol have gone through a period of growth and they are now looking for a Claims Handler to join their specialist claims team. The opportunity This is an opportunity for an insurance claims professional to join a team who pride themselves in their niche product offering. This is an interesting opportunity due to the nature of the claims you will be dealing with. You will be expected to deal with customers with respect and understanding, in order to get the best outcome for their claims. Whats needed for me to be considered? Claims experience within a broker or insurer Experienced in dealing with claims covering Liabilities, Property, Cyber, D&O etc. Confident and personable Good relationship building skills Well spoken with a good telephone manner Hard working What next? Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.

New Business Pricing Manager A leading home & motor insurer is looking to expand its breakdown cover pricing team, seeking a Pricing Manager to oversee a team of 2-4 analysts. This team has seen heavy investment in growth and improvements to data science. They are now seeking an experienced pricing candidate from a personal/commercial lines background to oversee their new business pricing function. You will seek pricing improvements, oversee the development of pricing models, and work closely with the R&D team to implement data science advances. Candidates will either be an experienced pricing manager seeking a new challenge, or a first time pricing manager, looking to move up from senior pricing analyst. Please apply below, or for more information get in touch: Eames Consulting is acting as an Employment Agency in relation to this vacancy.

My client, a leading speciality and commercial insurance business, is looking for a MI Business Analyst to join their Business Insights team and develop and deliver high-quality reporting and analytics for all business areas. This business has a global reach with offices in over 20 countries across key UK, European, Middle East, US and other international locations. The successful MI Business Analyst will: Support functions across the business with data and analysis Collect and understand requirements for new Power BI reporting and deliver new reports Complete complex ad-hoc requests Promote the use of data and the profile of MI within the company The successful MI Business Analyst will likely have: Working knowledge of Microsoft Excel and Power BI Strong business data analysis skills The ability to work in a small team, coach peers and add value Knowledge of Microsoft SQL databases; can demonstrate how to write queries If you are interested in this vacancy, apply now! Keywords: Insurance, Financial Services, SQL, Power BI, Excel, MI, Reporting, Analysis, Data Eames Consulting is acting as an Employment Agency in relation to this vacancy.

We are recruiting for a Claims Handler for a market leading Insurance company based in Preston Brook. This is a fantastic opportunity to join a company that offer genuine career development, excellent benefits and lots of company incentives. Salary - £18,000 - £21,000 (D.O.E), office hours, free parking plus much more. As a Claims Handler, you will ensure that work is correctly prioritised; have good problem-solving skills to overcome issues using appropriate solutions; accurately record claims data using the system and to instruct suppliers and make payments. Duties for the Claims Handler: Ensure that business goals are achieved Drive the claim to a successful outcome Technical skills to deal with all manner of situations competently Assist in resolving multiple issues, for example, liability or quantum disputes Skills for the Claims Handler: We would like to hear from you if you have experience working in Customer Service ideally within Claims or other Insurance products FNOL Insurance claims experience is desirable but not essential Experienced working in a Target driven environment The Package: £18,000 - £21,000 Annual bonus of up to £5,000 Office Hours - Mon - Fri Free parking Training and development Genuine career progression Plus, much more Please apply for consideration with your up-to-date CV or call Jenni on for more information. F_SJ_JB_ JAN

Property Claims HandlerHybrid Working£20,000-£26,000ColchesterYou will be responsible for managing a caseload of low value commercial property claims and deal with the claim from cradle to grave. The role involves working in conjunction with Underwriters and liaise with brokers, stakeholders and insurers as required.Handling claims between £0-£50,000 in value over the phone and through email communications. Utilising an internal state of the art claims system to progress claims through the entire journey, you will begin with a caseload which gradually increases as you grow with the company until you look after circa 120-150 claims.The package as a claims handler- 35-hour contract- 9-5pm Monday - Friday- £20,000-£26,000 dependant on experienceBenefits as a claims handler- Hybrid working- Full comprehensive training ; classroom, system and on the job training with a mentor- 10% non-contributory pension- 5% annual bonus- Free private healthcare- Free dental care- Free travel insurance- Subsidised gym schemeWe will consider all applicants with Insurance based experience, please apply today with your latest CV to be booked in for a telephone interview.

As a Claims Administrator, you will support the existing claims team through ownership of both administration and claims handling tasks. The role will enable the right candidate to develop their technical, customer and leadership skills. The Company Launched in 2018, Rostella is based in the heart of Cardiff and is a provider of car insurance services. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions. We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience. All in an exciting, fast-paced, adapt and learn environment. Rostella provides these services to its sister company Hedgehog which is a Gibraltar based car insurance company. Key Responsibilities Indexing and assigning all incoming claims work Processing all claims recoveries Sending out policyholder excess cheques Processing, validating and inputting payments for various claims bordereau's (glass, repair network fees, salvage agents, solicitors fees, etc) Responsible for tracking of all claims litigation Sending outgoing post Completing applications for and filing CRU certificates Carrying out any other tasks deemed appropriate to support the Claims team Personal Specification Self-motivated & able to work within a team framework Organised and able to manage their own week Computer literate Previous experience in a similar role is desired but not a requirement Minimum 5 GCSEs including Maths and English (C grade or above) Benefits: £18,000 to £22,000 salary A generous 25 days' holiday allocation plus bank holidays. A great central Cardiff working location. Discounted food and drink at a local outlet. All you can drink tea and coffee Enrolment into a NEST pension

A highly reputable Global Insurance Business has a new and exciting opportunity for someone who is a career driven individual. This is a unique and incredibly exciting opportunity to develop and build your career as a Trainee Account Handler within a broking environment. This role represents a fantastic opportunity to establish yourself within the Insurance and broking where full training will be provided. Key duties/tasks include: Making outbound calls to customers - dealing with quotes not yet purchased, online quote referrals Re-engaging lapsed customers from previous years and renewal chasers with a view to converting these into business Taking inbound calls from new and existing customers Cross selling complementary products Quoting, binding, renewing and taking payment for policies Chasing outstanding renewals Handling quote referrals as required within underwriting authority (new business and renewal) Handling mid-term adjustments and issuing renewal invitations Handling administrative tasks to comply with customer requirements To be considered, you will need to have Insurance or Customer Service experience with a desire to develop your knowledge within the Industry. The customer service experience does need to be within Insurance or Financial Services. If you have experience of working to sales or retention targets and the ability to identify cross sell opportunities then this is a fantastic role for you. In return, you will receive a competitive salary and package. A successful candidate with the right attributes and performance can also look forward to progression and development if they have ambitions to do so. The role will be office based in Manchester City Centre.

Insurance Sales Advisor Location:Sale, Manchester Salary:£18,000 - 22,000 + Commission Contract Type:Permanent, Full-time Red Dot Recruitment are currently working on behalf of one of the UK's largest energy providers, and we are looking for X4 great Insurance Sales Advisors to join the team ASAP. Our client is committed to growing their staff, which is why they offer excellent progression opportunities as well as a great benefits package. As our client is part of a larger commercial business services group, they have all of the benefits and support that come with a corporate entity while maintaining the ethos, family-feel and proactive nature of a smaller company. The Insurance Sales Advisor role: You will be speaking with new and existing customers in order to promote energy products and maximise sales through upselling and cross-selling. You will be speaking with both existing customers who are coming up to their renewal date and new customers who have made an enquiry online. You will be making a lot of warm calls in this role and full-training is provided. As our client is a blue-chip organisation, they have access to warm data and everyone who you call will have heard of the brand name. They also offer a great training programme and ongoing support, as well as excellent progression opportunities. Experience Required for the Insurance Sales Advisor role: Ideally 6+ months experience in a results driven role Experience building rapport with customers to understand their individual needs and circumstances Resilient with the ability to objection handle You will need to be organised and ambitious in order to achieve targets Benefits of the Insurance Sales Advisor role: The employee progression route has been created to ensure you are rewarded for your efforts with regular checkpoints in place where your salary will be reviewed to allow you to maximise your earning potential As well as the amazing progression opportunities, Commercial Insurance Sales Advisors will also receive: Uncapped commission structure (starting at £500 a month OTE increasing to £750 per month once you consistently hit your monthly target). Fully funded CII Qualification- Employees with a CII qualification receive £2,000 salary increase. 30 Days Holiday (including bank holidays) rising to 33 days after 1 years' service. Management and various progression opportunities. Death in Service benefit On site gym and on site bar Healthshield benefits - cashback available for dental, optical, health & wellbeing Sociable working hours and no weekends. Dedicated ongoing training, coaching and support provided. Free on-site parking in the heart of Sale Are you interested in building a new career? Click APPLY to the Insurance Sales Consultant below and we will be in touch with you!

Do you have fantastic customer service? Are your communication skills second-to-none? Do you have team spirit and a good attitude? If you have answered "YES", why dont you apply for this great opportunity to join an expanding specialist professional services and technology firm. Our client is seeking a Niche Claims Handler who will deal with inbound and outbound calls regarding various niche insurance claims in their busy, fast-paced contact centre. Full training will be provided. The most important thing is YOU and your work ethic. If you are willing to learn, have a background in a customer service environment then please apply! LOCATION: Preston, Lancashire WORKING HOURS: Monday-Friday 37.50 a week (you must be available between 0800 - 2000 and flexible to work 1 in every 3 or 4 Saturdays) SALARY: £18,000 - £18,500 (subject to experience) BENEFITS: Free car parking Please apply/email your updated CV to be considered for this wonderful opportunity and for further details.

Are you an experienced Claims Team Leader with a passion for developing and supporting colleagues? Due to an expansion of the team, we have a number of brand new opportunities to join us as a Claims Team Leader within our FNOL department. Your team will consist of experienced claims advisors who will be a primary contact for our customers dealing with their motor insurance claim. Your team will take ownership of the claim and be expected to provide a seamless and memorable experience for our customers. We're looking for someone to lead, motivate and inspire the team to be accountable and drive performance as well as creating an environment where colleagues are engaged and can thrive delivering high performance. It's a really exciting time to join us as we continue our Claims journey! We are passionate about providing a real work-life balance and therefore open to flexible working options. You can either be based at one of our friendly offices (Leicester or Bexhill-On-Sea) combined with partial working from home, or, be fully home based. What will you be doing? Developing and inspiring a high performance culture within your team and providing the relevant coaching and support in order to achieve operational objectives Through use of data, seek to understand emerging trends/issues and pro-actively look for solutions Driving efficiency through managing productivity, costs and value added Ensuring all colleagues are supported with regular 121s, personal development plans and unlock the full potential of our colleagues by identifying and arranging learning and development Demonstrating a continuous improvement mind-set and effective problem solving Leading the team efficiently and following management processes for underperformance, behaviours and absence Identify, log and support customers who may have a complaint and develop colleagues to feel confident to do the same Celebrating success and create a winning environment with your team. Reward and recognise colleagues for the great work they do! Keeping the customer experience at the heart of everything that we do Build winning relationships with key stakeholders to support you in exceeding your own objectives and accountabilities and those of your team What are we looking for? Motor Claims/Insurance background highly beneficial Proven leadership capabilities and background of successful coaching of colleagues to encourage development and consistent performance Excellent problem solving skills Ability to adapt to change and lead through this effectively Have a good operational understanding - including cost and commercial awareness Overall understanding of performance and operational management Awareness of Insurer RTA obligations and Insurance Principles Benefits for you Please find some of the great benefits we offer here at Hastings Direct; Negotiable base salary Up to 5% bonus earning potential 25 days holiday (plus bank holidays on top) Pension match up to 10% A supportive, dynamic environment with opportunities to progress and develop Flexible benefits (including additional holiday buy/sell, private healthcare and more) Discounted Hastings Direct products We have our own Inclusion Council, Wellbeing Committee and Employee Forum Representatives and we are pleased to be certified as a carbon neutral organisation! Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Rapidly expanding Lloyd's syndicate with a market leading management team is looking for a part qualified analyst to join their actuarial team. Working across pricing, reserving and capital, this is a rare opportunity for a student to gain experience across all areas whilst working closely with underwriters and other non Actuaries.

Technical Claims HandlerHybrid working available (3 days in office, 2 days from home)The Firm:An extremely successful international law firm, are looking for a Technical Claims Handler to join their team in Central Bristol.You will be working Monday - Friday full time hours 09.30 - 5.30 pm and very competitive salary (depending on experience) is on offer.The client offer amazing company benefits; stunning offices, life assurance, income protection, group personal pension, childcare vouchers, season ticket loan (travel), mortgage advice, private medical insurance, ride2work, gym flex and holiday flex to name just a few!The role:Working as part of a team that adjusts claims made against professionals on behalf of leading insurers acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution.The claims are varied, and require a rigorous and accurate assessment of cover, liability and quantum. You will manage claims that fall outside of the delegated authority.Working with Head of Claims and other team members, you will be responsible for a technical caseload of varied professional indemnity claims, ensuring a first class claims experience to policyholders and accurate reporting to insurers.You will be able to identify gaps in information and investigate notifications effectively protecting the insurer and the insured's position. You will be delivering a service that ensures that the Insured and broker are advised and guided towards the appropriate outcome. Investigation and identification of strategy to resolve matters will be essential, taking into account the cost benefit analysis and commercial background. You will also have the opportunity to work collaboratively with other Claims Handlers and Managers in training and coaching other team members.Key responsibilities:- Running a full caseload of professional indemnity claims, having an accurate understanding of the delegated authority principles and reporting requirements on all matters falling outside of the delegated authority with minimal supervision, being able to make strategic decisions in Insurers' best interests.- Investigation and identification of an Insured's exposure to claims, identifying and obtaining information relevant to liability and quantum and providing guidance and assistance to the Insured in response to complaints and claims, including approving settlement offers.- Negotiating settlement of claims within the delegated authority.- Investigating and reporting to Insurers on policy cover and response.- Actively managing panel solicitors as agent for Insurers, including reporting where claims fall outside the delegated authority.- Responsible for maintaining and ensuring the completeness, accuracy, quality and integrity of data on the case management system.- Understanding the importance of Service Level Agreements and Key Performance Indicators of the team and ensuring adherence to these standards.Ideal Candidate:- Law degree or working towards ACII, CILEx or equivalent legal qualification, or we can consider candidates who have significant experience in claims with technical knowledge and expertise- Comprehensive technical claims knowledge and experience- Solicitor, ACII, CILEx or equivalent with experience in private practice (desirable)- A good understanding of law firms operations and pressures and experience of working with a case management system is desirable- Strong communication ability and outstanding customer service approach- Thorough understanding of relevant legislation and legal frameworks and the importance of compliance- Strong Microsoft office skillsPlease click apply and submit your CV to be considered for the role, or call Sophie or Lucy on for further information

Job Title: Technical Policy Investigator Location: UK-West Sussex-Haywards Heath Salary: Competive Overview: The purpose of this role is to investigate policies with indemnity queries, misrepresentation and Fraud concerns within the agreed KPI and SLAs. Working as part of a diverse team of Investigators acting as a referral point for the Operational teams, Underwriters and the wider business. Responsibilities: Investigate policies referred by the claims teams, other departments or from Brokers, IFB, MID Police or the general public Review the output from our Counter Fraud system on a daily basis to identify potential fraud or misrepresentation of policies and conduct further investigation where necessary Review Indemnity enquires in line with Underwriting criteria and Regulatory guidelines Ensure all details of Investigations are recorded to assist with Complaints enquiries and Internal Audits Provide assistance, feedback and mentoring to new or less experienced Investigators Contribute to the development of internal Policy and Counter Fraud systems, by consistently providing feedback on your Investigations and for continual improvement to rules Proactively alert any new Modus Operandi to our Intelligence team Liaise with Technical Policy Support Assistants, Claims Handlers, Brokers and Policyholders to ensure an efficient conclusion to investigations Adhere to the Technical Policy Best Practice Guidelines Able to undertake other reasonable responsibilities and projects when required Adhere to Company processes with regard to FCA, DPA and any other regulatory requirements. Qualifications: Experience in the Motor Insurance Industry Counter Fraud/Underwriting knowledge Self- motivated and ability to work unsupervised Excellent written and verbal communication skills Keen eye for detail Good organisational skills Experience in using Fraud specific software packages and tools Motor Underwriting Knowledge

A top tier Lloyd's carrier are looking for an experienced claims practitioner with solid claims adjusting experience, to include delegated claims (and ideally property binders) to join their London team. The purpose of this role will be to lead and manage part of the Delegated Authority claims team, pro-actively managing the portfolio and handle the higher value, complex claims, driving excellent claim and customer outcomes; to develop and motivate the team members and to drive high performance and to act as the referral point and develop key relationships across the business. The successful candidate for this role will need to demonstrate an ability to drive these core service principles. Role Responsibilities: Management, responsibility and oversight of part of the Delegated Authority claims team and claims portfolio, reporting into the head of Delegated Claims. Handling claims within authority levels and all regulatory requirements, driving and delivering an optimal customer service to our insureds, reinsureds and brokers. Processing claims using ECF and internal systems. To act as a key claims referral point in the Delegated Authority claims team for underwriters, actuaries, outwards reinsurance team, senior management, compliance, brokers and other key internal and external stakeholders. To develop and maintain strong relationships, with internal and external customers. Close and collaborative working with underwriters both in relation to claims and also to help them to develop business and build a portfolio in accordance with their business plan. Be able to contribute to the winning of business. Ensure compliance with regulatory requirements and minimum standards and to ensure regulatory reporting requirements are met. Liaising with internal teams (TPA manager, complaints, audit etc). Have close oversight of instructing lawyers and adjusters from agreed panel to ensure optimal outcomes whilst controlling costs and preventing claims leakage. Report appropriately regarding claims MI, for example identifying claims trends, providing narratives for movements, driving claims KPI performance. Development of subsequent direct reports' knowledge, skills and excellent claims service behaviours, bringing out the best in them, ensuring productivity and service levels are met and the claims vision is achieved. Contribute to claims teams project tasks aligned with the broader claims team's strategic goals as required through objectives, such as project work. Work closely and collaboratively with other claims managers, responsible for other classes of business to ensure that ideas and best practice are shared and to drive change consistently. Promote the company brand through the provision of an excellent and differentiating claims service. Key Skills and Experience Required: Experienced claims practitioner with solid claims adjusting experience, to include delegated claims (and ideally property binders). Display excellent written and verbal communication skills; the ability to summarise complex information succinctly and clearly is critical. Excellent interpersonal skills, including networking, influencing and negotiation skills. Have built solid relationships with clients and demonstrate strong client management skills. Expert knowledge of delegated claims handling and delegated claims handling processes. Broad understanding of policy coverages. Understanding and application of legal and regulatory issues. Excellent use of standard applications e.g. Excel, Outlook etc. Data/analytical ability particularly regarding claims MI. An understanding of claims operations would be useful. Management experience is helpful but not essential. If no relevant experience, then must demonstrate leadership skills and the ability to manage.

Business Analyst Insurance required An exciting opportunity has become availble to join a dynamic consultancy company that specialises in software implementation. The role is within a client facing environment and will require travel to client sites. As a business Analyst you will have knowledge and understanding of; policy administration claims management systems policy life cycle claims life cycle for personal and commercial lines of business The role requires you to work with minimal supervising, work with colleagues and end users. You will need to show proven experience of successful projects within the insurance industry. The company we are recruiting for works within the insurance industry and works with clients based in different areas within the UK. You must be prepared to travel to client sites 2-4 days a week.