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743 Insurance jobs

IPS Group
Regional Underwriting Manager- Technical Lead
IPS Group
Regional Underwriting Manager- Technical Lead Birmingham, Manchester, Leeds or Glasgow Salary: Up to £115,000 + Car allowance + Excellent Benefits IPS Group is working closely with one of the best names in the insurance market to support them with the recruitment of their Regional Underwriting Manager. This is a key position which holds the 2nd highest underwriting authority 2nd only to their Chief Underwriting Officer.This is one of the most influential underwriting positions in the UK regional market. As Regional Underwriting Manager, you'll be the highest technical underwriting authority across the region outside of the central technical function. Acting as the key link between branch underwriting leadership and the wider business, you'll play a pivotal role in helping regional teams win, retain and grow major client relationships while driving technical excellence and underwriting performance. This is far more than a referral role. You'll be the person senior underwriting leaders turn to when they need solutions for complex risks, challenging placements and strategic opportunities. Combining technical expertise with strong commercial judgement, you'll help branches trade confidently, support growth ambitions and ensure underwriting standards remain industry-leading. For ambitious underwriting professionals, this represents a genuine stepping stone towards future Chief Underwriting Officer, Technical Director and executive underwriting leadership positions. You'll work closely with Branch Underwriting Managers, regional leadership teams, brokers and major clients, providing guidance on some of the most complex and highest-profile opportunities in the portfolio. With authority levels stretching into the hundreds of millions, you'll influence strategic underwriting decisions across large and complex commercial risks while helping shape underwriting philosophy, capability and culture across the region. Success in this role requires someone who can balance technical excellence with commercial pragmatism. You'll need to be visible in the market, comfortable engaging with senior brokers and customers, and capable of finding solutions that enable growth whilst maintaining underwriting discipline. Key Responsibilities Act as the senior regional authority for complex underwriting referrals and technical decision-making. Support Branch Underwriting Managers in structuring solutions for challenging and high-value risks. Drive underwriting standards, governance and technical excellence across the region. Lead the development, coaching and technical capability of underwriting teams. Influence regional underwriting strategy and ensure alignment with wider business objectives. Support major tenders, strategic deals and complex client opportunities. Build and maintain strong relationships with brokers, clients and key market stakeholders. Analyse performance data and identify opportunities to improve underwriting effectiveness and reduce referral dependency. Champion profitable growth while balancing risk appetite, customer outcomes and commercial performance. We're interested in speaking with accomplished commercial underwriting leaders who combine exceptional technical capability with strong market presence and commercial acumen. You'll bring: Extensive commercial underwriting experience gained within the UK insurance market. Strong Property and Casualty underwriting expertise across large and complex risks. Exposure to handling or influencing risks with values in the hundreds of millions. Experience supporting programme placements and complex casualty structures. A proven ability to make sound technical decisions in high-value and high-profile situations. Experience coaching, mentoring and influencing senior underwriting professionals. Strong broker and client relationship management skills. The credibility and confidence to operate as a senior technical leader within a matrix organisation. ACII qualification or equivalent professional standing. This is an opportunity to sit at the very highest level of regional underwriting leadership, influencing major trading decisions, developing technical talent and helping shape the future direction of the business. You'll enjoy significant visibility across the organisation, working alongside senior regional leaders and playing a key role in securing and retaining some of the most important commercial accounts in the portfolio. If you're a technically exceptional underwriter who enjoys solving complex problems, developing people and helping teams win in competitive markets, we'd love to hear from you.
Sep 15, 2026
Full time
Regional Underwriting Manager- Technical Lead Birmingham, Manchester, Leeds or Glasgow Salary: Up to £115,000 + Car allowance + Excellent Benefits IPS Group is working closely with one of the best names in the insurance market to support them with the recruitment of their Regional Underwriting Manager. This is a key position which holds the 2nd highest underwriting authority 2nd only to their Chief Underwriting Officer.This is one of the most influential underwriting positions in the UK regional market. As Regional Underwriting Manager, you'll be the highest technical underwriting authority across the region outside of the central technical function. Acting as the key link between branch underwriting leadership and the wider business, you'll play a pivotal role in helping regional teams win, retain and grow major client relationships while driving technical excellence and underwriting performance. This is far more than a referral role. You'll be the person senior underwriting leaders turn to when they need solutions for complex risks, challenging placements and strategic opportunities. Combining technical expertise with strong commercial judgement, you'll help branches trade confidently, support growth ambitions and ensure underwriting standards remain industry-leading. For ambitious underwriting professionals, this represents a genuine stepping stone towards future Chief Underwriting Officer, Technical Director and executive underwriting leadership positions. You'll work closely with Branch Underwriting Managers, regional leadership teams, brokers and major clients, providing guidance on some of the most complex and highest-profile opportunities in the portfolio. With authority levels stretching into the hundreds of millions, you'll influence strategic underwriting decisions across large and complex commercial risks while helping shape underwriting philosophy, capability and culture across the region. Success in this role requires someone who can balance technical excellence with commercial pragmatism. You'll need to be visible in the market, comfortable engaging with senior brokers and customers, and capable of finding solutions that enable growth whilst maintaining underwriting discipline. Key Responsibilities Act as the senior regional authority for complex underwriting referrals and technical decision-making. Support Branch Underwriting Managers in structuring solutions for challenging and high-value risks. Drive underwriting standards, governance and technical excellence across the region. Lead the development, coaching and technical capability of underwriting teams. Influence regional underwriting strategy and ensure alignment with wider business objectives. Support major tenders, strategic deals and complex client opportunities. Build and maintain strong relationships with brokers, clients and key market stakeholders. Analyse performance data and identify opportunities to improve underwriting effectiveness and reduce referral dependency. Champion profitable growth while balancing risk appetite, customer outcomes and commercial performance. We're interested in speaking with accomplished commercial underwriting leaders who combine exceptional technical capability with strong market presence and commercial acumen. You'll bring: Extensive commercial underwriting experience gained within the UK insurance market. Strong Property and Casualty underwriting expertise across large and complex risks. Exposure to handling or influencing risks with values in the hundreds of millions. Experience supporting programme placements and complex casualty structures. A proven ability to make sound technical decisions in high-value and high-profile situations. Experience coaching, mentoring and influencing senior underwriting professionals. Strong broker and client relationship management skills. The credibility and confidence to operate as a senior technical leader within a matrix organisation. ACII qualification or equivalent professional standing. This is an opportunity to sit at the very highest level of regional underwriting leadership, influencing major trading decisions, developing technical talent and helping shape the future direction of the business. You'll enjoy significant visibility across the organisation, working alongside senior regional leaders and playing a key role in securing and retaining some of the most important commercial accounts in the portfolio. If you're a technically exceptional underwriter who enjoys solving complex problems, developing people and helping teams win in competitive markets, we'd love to hear from you.
IPS Group
Regional Underwriting Manager- Technical Lead
IPS Group
Regional Underwriting Manager- Technical Lead Birmingham, Manchester, Leeds or Glasgow Salary: Up to £115,000 + Car allowance + Excellent Benefits IPS Group is working closely with one of the best names in the insurance market to support them with the recruitment of their Regional Underwriting Manager. This is a key position which holds the 2nd highest underwriting authority 2nd only to their Chief Underwriting Officer.This is one of the most influential underwriting positions in the UK regional market. As Regional Underwriting Manager, you'll be the highest technical underwriting authority across the region outside of the central technical function. Acting as the key link between branch underwriting leadership and the wider business, you'll play a pivotal role in helping regional teams win, retain and grow major client relationships while driving technical excellence and underwriting performance. This is far more than a referral role. You'll be the person senior underwriting leaders turn to when they need solutions for complex risks, challenging placements and strategic opportunities. Combining technical expertise with strong commercial judgement, you'll help branches trade confidently, support growth ambitions and ensure underwriting standards remain industry-leading. For ambitious underwriting professionals, this represents a genuine stepping stone towards future Chief Underwriting Officer, Technical Director and executive underwriting leadership positions. You'll work closely with Branch Underwriting Managers, regional leadership teams, brokers and major clients, providing guidance on some of the most complex and highest-profile opportunities in the portfolio. With authority levels stretching into the hundreds of millions, you'll influence strategic underwriting decisions across large and complex commercial risks while helping shape underwriting philosophy, capability and culture across the region. Success in this role requires someone who can balance technical excellence with commercial pragmatism. You'll need to be visible in the market, comfortable engaging with senior brokers and customers, and capable of finding solutions that enable growth whilst maintaining underwriting discipline. Key Responsibilities Act as the senior regional authority for complex underwriting referrals and technical decision-making. Support Branch Underwriting Managers in structuring solutions for challenging and high-value risks. Drive underwriting standards, governance and technical excellence across the region. Lead the development, coaching and technical capability of underwriting teams. Influence regional underwriting strategy and ensure alignment with wider business objectives. Support major tenders, strategic deals and complex client opportunities. Build and maintain strong relationships with brokers, clients and key market stakeholders. Analyse performance data and identify opportunities to improve underwriting effectiveness and reduce referral dependency. Champion profitable growth while balancing risk appetite, customer outcomes and commercial performance. We're interested in speaking with accomplished commercial underwriting leaders who combine exceptional technical capability with strong market presence and commercial acumen. You'll bring: Extensive commercial underwriting experience gained within the UK insurance market. Strong Property and Casualty underwriting expertise across large and complex risks. Exposure to handling or influencing risks with values in the hundreds of millions. Experience supporting programme placements and complex casualty structures. A proven ability to make sound technical decisions in high-value and high-profile situations. Experience coaching, mentoring and influencing senior underwriting professionals. Strong broker and client relationship management skills. The credibility and confidence to operate as a senior technical leader within a matrix organisation. ACII qualification or equivalent professional standing. This is an opportunity to sit at the very highest level of regional underwriting leadership, influencing major trading decisions, developing technical talent and helping shape the future direction of the business. You'll enjoy significant visibility across the organisation, working alongside senior regional leaders and playing a key role in securing and retaining some of the most important commercial accounts in the portfolio. If you're a technically exceptional underwriter who enjoys solving complex problems, developing people and helping teams win in competitive markets, we'd love to hear from you.
Sep 15, 2026
Full time
Regional Underwriting Manager- Technical Lead Birmingham, Manchester, Leeds or Glasgow Salary: Up to £115,000 + Car allowance + Excellent Benefits IPS Group is working closely with one of the best names in the insurance market to support them with the recruitment of their Regional Underwriting Manager. This is a key position which holds the 2nd highest underwriting authority 2nd only to their Chief Underwriting Officer.This is one of the most influential underwriting positions in the UK regional market. As Regional Underwriting Manager, you'll be the highest technical underwriting authority across the region outside of the central technical function. Acting as the key link between branch underwriting leadership and the wider business, you'll play a pivotal role in helping regional teams win, retain and grow major client relationships while driving technical excellence and underwriting performance. This is far more than a referral role. You'll be the person senior underwriting leaders turn to when they need solutions for complex risks, challenging placements and strategic opportunities. Combining technical expertise with strong commercial judgement, you'll help branches trade confidently, support growth ambitions and ensure underwriting standards remain industry-leading. For ambitious underwriting professionals, this represents a genuine stepping stone towards future Chief Underwriting Officer, Technical Director and executive underwriting leadership positions. You'll work closely with Branch Underwriting Managers, regional leadership teams, brokers and major clients, providing guidance on some of the most complex and highest-profile opportunities in the portfolio. With authority levels stretching into the hundreds of millions, you'll influence strategic underwriting decisions across large and complex commercial risks while helping shape underwriting philosophy, capability and culture across the region. Success in this role requires someone who can balance technical excellence with commercial pragmatism. You'll need to be visible in the market, comfortable engaging with senior brokers and customers, and capable of finding solutions that enable growth whilst maintaining underwriting discipline. Key Responsibilities Act as the senior regional authority for complex underwriting referrals and technical decision-making. Support Branch Underwriting Managers in structuring solutions for challenging and high-value risks. Drive underwriting standards, governance and technical excellence across the region. Lead the development, coaching and technical capability of underwriting teams. Influence regional underwriting strategy and ensure alignment with wider business objectives. Support major tenders, strategic deals and complex client opportunities. Build and maintain strong relationships with brokers, clients and key market stakeholders. Analyse performance data and identify opportunities to improve underwriting effectiveness and reduce referral dependency. Champion profitable growth while balancing risk appetite, customer outcomes and commercial performance. We're interested in speaking with accomplished commercial underwriting leaders who combine exceptional technical capability with strong market presence and commercial acumen. You'll bring: Extensive commercial underwriting experience gained within the UK insurance market. Strong Property and Casualty underwriting expertise across large and complex risks. Exposure to handling or influencing risks with values in the hundreds of millions. Experience supporting programme placements and complex casualty structures. A proven ability to make sound technical decisions in high-value and high-profile situations. Experience coaching, mentoring and influencing senior underwriting professionals. Strong broker and client relationship management skills. The credibility and confidence to operate as a senior technical leader within a matrix organisation. ACII qualification or equivalent professional standing. This is an opportunity to sit at the very highest level of regional underwriting leadership, influencing major trading decisions, developing technical talent and helping shape the future direction of the business. You'll enjoy significant visibility across the organisation, working alongside senior regional leaders and playing a key role in securing and retaining some of the most important commercial accounts in the portfolio. If you're a technically exceptional underwriter who enjoys solving complex problems, developing people and helping teams win in competitive markets, we'd love to hear from you.
Claims Recruitment Services
Claims Handler
Claims Recruitment Services Colchester, Essex
We are recruiting for a Claims Handler - Motor & Third Party Property Damage (TPPD) on behalf of a leading specialist brand in the UK Insurance Market. Location: York / Leeds & Colchester / Essex The successful candidate will be responsible for delivering a high standard of claims service across a varied portfolio of Third Party Property Damage and Motor claims. Key Responsibilities Taking referrals on motor policy coverage and strategy. Managing a portfolio of third party property damage claims under public liability policies with a value up to £100k. Demonstrating customer focus throughout the claims lifecycle, with evidence of strong stakeholder engagement. Managing claims from first notification to conclusion and for third party claims from pre-litigation through to final hearing or settlement. Reviewing and confirming policy coverage position. Setting the claim strategy, handling in-house where possible and implementing claim prevention strategies. Selecting, instructing and managing law firms and other experts where necessary including proactive indemnity and costs management. Liaising and negotiating with clients, brokers, claimants and their representatives, including attending mediations, JSMs and court hearing. Identifying fraudulent claims and opportunities for recovery from third parties with clear evidence of strategic claims handling. Developing and managing relationships with key internal and external stakeholders. Taking referrals from delegated authority partners on coverage, strategy and reallocation to the internal claims team. Obtaining or a willingness to obtain professional qualifications; CII, CILex or equivalent. Key Requirements Experience in handling Motor Claims, with a particular emphasis on policy coverage experience, as an insurance claims handler or within a TPA / Delegated Authority or law firm. Special investigation/ fraud experience in motor claims is advantageous. Previous experience in handling third party property damage claims under PL policies is advantageous. Experience managing claims end-to-end, including instruction of solicitors and oversight of claim strategy. Sound understanding of pre-action protocols and civil litigation. Demonstrable experience applying policy wording and assessing coverage/liability. Background in insurance claims handling or a legal environment. Strong organisational skills with the ability to manage multiple claims and prioritise effectively under pressure. Experience working with multiple stakeholders. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.
Sep 15, 2026
Full time
We are recruiting for a Claims Handler - Motor & Third Party Property Damage (TPPD) on behalf of a leading specialist brand in the UK Insurance Market. Location: York / Leeds & Colchester / Essex The successful candidate will be responsible for delivering a high standard of claims service across a varied portfolio of Third Party Property Damage and Motor claims. Key Responsibilities Taking referrals on motor policy coverage and strategy. Managing a portfolio of third party property damage claims under public liability policies with a value up to £100k. Demonstrating customer focus throughout the claims lifecycle, with evidence of strong stakeholder engagement. Managing claims from first notification to conclusion and for third party claims from pre-litigation through to final hearing or settlement. Reviewing and confirming policy coverage position. Setting the claim strategy, handling in-house where possible and implementing claim prevention strategies. Selecting, instructing and managing law firms and other experts where necessary including proactive indemnity and costs management. Liaising and negotiating with clients, brokers, claimants and their representatives, including attending mediations, JSMs and court hearing. Identifying fraudulent claims and opportunities for recovery from third parties with clear evidence of strategic claims handling. Developing and managing relationships with key internal and external stakeholders. Taking referrals from delegated authority partners on coverage, strategy and reallocation to the internal claims team. Obtaining or a willingness to obtain professional qualifications; CII, CILex or equivalent. Key Requirements Experience in handling Motor Claims, with a particular emphasis on policy coverage experience, as an insurance claims handler or within a TPA / Delegated Authority or law firm. Special investigation/ fraud experience in motor claims is advantageous. Previous experience in handling third party property damage claims under PL policies is advantageous. Experience managing claims end-to-end, including instruction of solicitors and oversight of claim strategy. Sound understanding of pre-action protocols and civil litigation. Demonstrable experience applying policy wording and assessing coverage/liability. Background in insurance claims handling or a legal environment. Strong organisational skills with the ability to manage multiple claims and prioritise effectively under pressure. Experience working with multiple stakeholders. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.
Oliver James
Project Manager - Business Change
Oliver James
Business Change Project Manager Salary: Competitive, dependent on experience Location: City of London Working pattern: Hybrid We are recruiting on behalf of a market leading insurance business operating within the Lloyd's market for a Business Change Project Manager to join their growing change function. This is a broad business change role, working across a range of business areas and delivering projects from initial planning through to implementation. You will work closely with senior stakeholders across the business, managing project plans, risks, dependencies and delivery activities to ensure successful outcomes. We're looking for someone with: Strong Business Change or Project Management experience within insurance Good understanding of the Lloyd's or London Market Experience delivering complex business change or transformation projects Strong stakeholder management skills, with the ability to work confidently with senior business stakeholders Experience managing project plans, risks, issues, dependencies and governance A structured, proactive and commercially minded approach to delivery Experience working across multiple business functions and managing competing priorities If you're an experienced Business Change Project Manager with insurance and Lloyd's market experience, please apply below or send through an up-to-date CV to
Sep 15, 2026
Full time
Business Change Project Manager Salary: Competitive, dependent on experience Location: City of London Working pattern: Hybrid We are recruiting on behalf of a market leading insurance business operating within the Lloyd's market for a Business Change Project Manager to join their growing change function. This is a broad business change role, working across a range of business areas and delivering projects from initial planning through to implementation. You will work closely with senior stakeholders across the business, managing project plans, risks, dependencies and delivery activities to ensure successful outcomes. We're looking for someone with: Strong Business Change or Project Management experience within insurance Good understanding of the Lloyd's or London Market Experience delivering complex business change or transformation projects Strong stakeholder management skills, with the ability to work confidently with senior business stakeholders Experience managing project plans, risks, issues, dependencies and governance A structured, proactive and commercially minded approach to delivery Experience working across multiple business functions and managing competing priorities If you're an experienced Business Change Project Manager with insurance and Lloyd's market experience, please apply below or send through an up-to-date CV to
Get Recruited (UK) Ltd
Insurance Account Executive
Get Recruited (UK) Ltd Tadcaster, Yorkshire
Commercial Account Executive - Tadcaster - £40,000 - £70,000 Join a fiercely independent brokerage in Tadcaster that has built its reputation entirely on the quality of its work - and is looking for the right person to grow with it. This is a business that doesn't rely on lead generation, cold calling or corporate mandates to drive new business. Their reputation does that for them. If you're an experienced Account Executive who wants genuine autonomy, a close-knit team and the freedom to build a book the right way, this is worth a conversation. Salary: £40,000 - £70,000 depending on experience Location: Tadcaster Working pattern: Office based What you'll be doing Managing and developing an existing client base across commercial, rural and private client lines Generating new business through your own network and the brokerage's strong market reputation Taking full ownership of your desk and your client relationships Working collaboratively within a small, ambitious team that values quality over volume Delivering the kind of service that turns clients into long-term advocates What they're looking for A proven Commercial Account Executive ready to take real ownership A new business mindset - someone who enjoys developing relationships on their own terms Minimum 2 years' experience, Cert CII or above preferred Acturis experience beneficial Ambitious, self-motivated and collaborative - a team player, not just a desk-filler Why this role? A genuinely independent brokerage - no corporate red tape, no forced KPIs Reputation-led new business - the quality of the work speaks for itself Real autonomy over how you work and how you grow your book A close-knit team that supports each other rather than competing A salary range that reflects experience - and earning potential that grows with you Private Medical Insurance Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Sep 15, 2026
Full time
Commercial Account Executive - Tadcaster - £40,000 - £70,000 Join a fiercely independent brokerage in Tadcaster that has built its reputation entirely on the quality of its work - and is looking for the right person to grow with it. This is a business that doesn't rely on lead generation, cold calling or corporate mandates to drive new business. Their reputation does that for them. If you're an experienced Account Executive who wants genuine autonomy, a close-knit team and the freedom to build a book the right way, this is worth a conversation. Salary: £40,000 - £70,000 depending on experience Location: Tadcaster Working pattern: Office based What you'll be doing Managing and developing an existing client base across commercial, rural and private client lines Generating new business through your own network and the brokerage's strong market reputation Taking full ownership of your desk and your client relationships Working collaboratively within a small, ambitious team that values quality over volume Delivering the kind of service that turns clients into long-term advocates What they're looking for A proven Commercial Account Executive ready to take real ownership A new business mindset - someone who enjoys developing relationships on their own terms Minimum 2 years' experience, Cert CII or above preferred Acturis experience beneficial Ambitious, self-motivated and collaborative - a team player, not just a desk-filler Why this role? A genuinely independent brokerage - no corporate red tape, no forced KPIs Reputation-led new business - the quality of the work speaks for itself Real autonomy over how you work and how you grow your book A close-knit team that supports each other rather than competing A salary range that reflects experience - and earning potential that grows with you Private Medical Insurance Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
XPERT RECRUITMENT SOLUTIONS LIMITED
Motor Claims Handler
XPERT RECRUITMENT SOLUTIONS LIMITED
Motor Claims Handler Newcastle under Lyme Permanent Monday Friday between 8.30 - 6pm (37.5 hours) Hybrid working model. £26,000 - £27,000 per annum + excellent benefits. Are you an experienced Motor Claims Handler looking for a role with autonomy, variety, and the chance to deepen your knowledge of insurance risks? We're recruiting on behalf of a respected insurance organisation that is expanding its specialist motor claims function with two new positions. This is an excellent opportunity for someone with strong motor claims experience who enjoys managing their own caseload while delivering exceptional customer service. Details: As a Motor Claims Handler, you will manage a diverse portfolio of motor claims, including first-party, third-party, and property damage. You will work independently while being supported by a wider team, ensuring each claim progresses smoothly and efficiently. You'll liaise with customers, insurers, accident management companies, and other key stakeholders, taking ownership of both straightforward and more complex cases, including disputes, recoveries, and potential fraud referrals. This role also offers the opportunity to broaden your expertise through training, qualifications, and exposure to specialist insurance claims. Key Responsibilities Managing a varied caseload of motor claims Investigating liability, resolving disputes, and settling claims effectively Providing excellent customer service to clients and policyholders Identifying fraud indicators and recovery opportunities Managing complaints professionally and in line with guidelines Collaborating with internal and external partners Ensuring accurate, timely progression of all claims Completing mandatory compliance and internal training modules Potential involvement in credit hire and personal injury claims What We're Looking For Essential Previous experience in motor insurance claims handling Strong understanding of motor liability Experience in customer service and complaint resolution Knowledge of fraud, recoveries, and claims leakage Ability to manage a caseload independently Strong communication and organisational skills Good IT skills and the ability to work across multiple systems Ability to remain focused and productive during high-volume periods Ability to maintain confidentiality and adhere to data protection standards Desirable Cert CII (or working towards it) UK driving licence Experience in process improvement Working Environment & Development This employer is committed to professional development, offering structured one-to-ones, career progression opportunities, and support toward industry qualifications (including Cert CII). The team culture is customer-focused, positive, and collaborative - ideal for someone who enjoys contributing ideas, learning new skills, and working in a supportive environment. Excellent benefits such as Death in service Enhanced maternity/paternity Excellent holidays including beach days! Health care plans Continuous development Discounts on social activities and many, many more. If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.
Sep 15, 2026
Full time
Motor Claims Handler Newcastle under Lyme Permanent Monday Friday between 8.30 - 6pm (37.5 hours) Hybrid working model. £26,000 - £27,000 per annum + excellent benefits. Are you an experienced Motor Claims Handler looking for a role with autonomy, variety, and the chance to deepen your knowledge of insurance risks? We're recruiting on behalf of a respected insurance organisation that is expanding its specialist motor claims function with two new positions. This is an excellent opportunity for someone with strong motor claims experience who enjoys managing their own caseload while delivering exceptional customer service. Details: As a Motor Claims Handler, you will manage a diverse portfolio of motor claims, including first-party, third-party, and property damage. You will work independently while being supported by a wider team, ensuring each claim progresses smoothly and efficiently. You'll liaise with customers, insurers, accident management companies, and other key stakeholders, taking ownership of both straightforward and more complex cases, including disputes, recoveries, and potential fraud referrals. This role also offers the opportunity to broaden your expertise through training, qualifications, and exposure to specialist insurance claims. Key Responsibilities Managing a varied caseload of motor claims Investigating liability, resolving disputes, and settling claims effectively Providing excellent customer service to clients and policyholders Identifying fraud indicators and recovery opportunities Managing complaints professionally and in line with guidelines Collaborating with internal and external partners Ensuring accurate, timely progression of all claims Completing mandatory compliance and internal training modules Potential involvement in credit hire and personal injury claims What We're Looking For Essential Previous experience in motor insurance claims handling Strong understanding of motor liability Experience in customer service and complaint resolution Knowledge of fraud, recoveries, and claims leakage Ability to manage a caseload independently Strong communication and organisational skills Good IT skills and the ability to work across multiple systems Ability to remain focused and productive during high-volume periods Ability to maintain confidentiality and adhere to data protection standards Desirable Cert CII (or working towards it) UK driving licence Experience in process improvement Working Environment & Development This employer is committed to professional development, offering structured one-to-ones, career progression opportunities, and support toward industry qualifications (including Cert CII). The team culture is customer-focused, positive, and collaborative - ideal for someone who enjoys contributing ideas, learning new skills, and working in a supportive environment. Excellent benefits such as Death in service Enhanced maternity/paternity Excellent holidays including beach days! Health care plans Continuous development Discounts on social activities and many, many more. If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.
Get Recruited (UK) Ltd
Commercial Account Handler
Get Recruited (UK) Ltd
Commercial Account Handler - York - Hybrid - Up to £40,000 Join an independent broker with over 35 years of heritage, a nationwide reputation for service, and a team that's genuinely going places - and become a key part of the commercial team driving that growth. This is a brokerage that has built everything on the quality of its relationships and the expertise of its people. With specialist knowledge across commercial, rural, care, property and private clients, and a client base that spans the length of the country, it's a business with real depth - and a genuinely exciting time to be joining it. Salary: Up to £40,000 + bonus Location: York Or Hull Working pattern: Hybrid - following probation What you'll be doing Managing a portfolio of commercial clients across a broad range of classes and industries Handling renewals, following up on new business enquiries and converting them into clients Delivering a high standard of service at every touchpoint - this is a service-first business Liaising with insurers to negotiate terms and secure the right cover for clients Keeping accurate records and maintaining FCA compliance throughout Contributing to a collaborative, ambitious team with strong values What they're looking for Solid experience in commercial account handling Broad knowledge across commercial lines A genuine commitment to client service - not just processing, but truly looking after people Well organised, reliable and able to manage your own workload effectively A strong communicator with clients and colleagues alike CII qualifications beneficial - study support available Why join them? An independently owned broker with over 35 years of experience and a nationwide presence A business defined by its service - with the client reviews and reputation to prove it Bonus structure based on new business and retention Full CII funding and support for ongoing professional development A growing, ambitious team that has recently expanded its offices and continues to hire A culture built around doing right by clients - and by the people in the team Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Sep 15, 2026
Full time
Commercial Account Handler - York - Hybrid - Up to £40,000 Join an independent broker with over 35 years of heritage, a nationwide reputation for service, and a team that's genuinely going places - and become a key part of the commercial team driving that growth. This is a brokerage that has built everything on the quality of its relationships and the expertise of its people. With specialist knowledge across commercial, rural, care, property and private clients, and a client base that spans the length of the country, it's a business with real depth - and a genuinely exciting time to be joining it. Salary: Up to £40,000 + bonus Location: York Or Hull Working pattern: Hybrid - following probation What you'll be doing Managing a portfolio of commercial clients across a broad range of classes and industries Handling renewals, following up on new business enquiries and converting them into clients Delivering a high standard of service at every touchpoint - this is a service-first business Liaising with insurers to negotiate terms and secure the right cover for clients Keeping accurate records and maintaining FCA compliance throughout Contributing to a collaborative, ambitious team with strong values What they're looking for Solid experience in commercial account handling Broad knowledge across commercial lines A genuine commitment to client service - not just processing, but truly looking after people Well organised, reliable and able to manage your own workload effectively A strong communicator with clients and colleagues alike CII qualifications beneficial - study support available Why join them? An independently owned broker with over 35 years of experience and a nationwide presence A business defined by its service - with the client reviews and reputation to prove it Bonus structure based on new business and retention Full CII funding and support for ongoing professional development A growing, ambitious team that has recently expanded its offices and continues to hire A culture built around doing right by clients - and by the people in the team Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Clark James recruitment
PERSONAL LINES INSURANCE BROKER
Clark James recruitment High Wycombe, Buckinghamshire
Clark James Insurance Recruitment are working with a really popular insurance broker who rarely recruit as they just don't lose staff who genuinely enjoy coming to work each day! This friendly broker have an opening due to expansion on their Private clients/ HNW team so they need personal lines Insurance experience. Duties would include Household, mid and HNW and Motor Insurance. Most of the clients come through recommendation and their ethos is a 'portfolio' approach to their requirements so you will be comfortable offering a good service to loyal customers. They have over 90% retention! The role is office based mainly Monday to Friday but you'd occasionally need to work Saturday mornings. Essential experience 1 year at least experience in personal lines Insurance broking or underwriting Enthusiastic and willing to work as part of a team A good level of literacy Role and Responsibilities New business, renewals and MTA's Quotations using IT platforms Claims administration Client and insurer facing as well as telephone Prospects Support given for progress towards CII Opportunity to train in Commercial insurances Internal and external training Client visits Apply today if your experience matches the brief and an immediate interview could await!
Sep 15, 2026
Full time
Clark James Insurance Recruitment are working with a really popular insurance broker who rarely recruit as they just don't lose staff who genuinely enjoy coming to work each day! This friendly broker have an opening due to expansion on their Private clients/ HNW team so they need personal lines Insurance experience. Duties would include Household, mid and HNW and Motor Insurance. Most of the clients come through recommendation and their ethos is a 'portfolio' approach to their requirements so you will be comfortable offering a good service to loyal customers. They have over 90% retention! The role is office based mainly Monday to Friday but you'd occasionally need to work Saturday mornings. Essential experience 1 year at least experience in personal lines Insurance broking or underwriting Enthusiastic and willing to work as part of a team A good level of literacy Role and Responsibilities New business, renewals and MTA's Quotations using IT platforms Claims administration Client and insurer facing as well as telephone Prospects Support given for progress towards CII Opportunity to train in Commercial insurances Internal and external training Client visits Apply today if your experience matches the brief and an immediate interview could await!
CKB Recruitment
Commercial Insurance Sales Executive
CKB Recruitment Bishop's Stortford, Hertfordshire
Commercial Insurance Sales Executive Takeley, Essex £40,000-£50,000 Basic + Commission Permanent Do you have a successful track record in insurance sales and enjoy building relationships that turn into long-term business? CKB Recruitment is working with an established insurance agency in Takeley to recruit a Commercial Insurance Sales Executive. This is an opportunity to take ownership of your new business activity within an ambitious, supportive team. You'll build relationships with business owners and decision-makers, understand their insurance requirements and develop solutions that demonstrate the value of quality cover and personal service. Experienced account handlers will support the clients you bring on board through their renewals, giving you confidence in the ongoing service behind your sales. The opportunity You'll play a key role in growing the agency's commercial client base, focusing on businesses outside the farming sector. Your responsibilities will include: Generating your own opportunities and maintaining a consistent pipeline of commercial prospects. Building relationships with business owners, directors and key decision-makers. Understanding each client's business and presenting tailored insurance solutions. Converting prospects into clients through a consultative sales approach. Identifying cross-selling opportunities across motor and personal insurance, risk management and financial services. Maintaining accurate records using the CRM system and working within a regulated environment. Working closely with account handlers to support a smooth handover and ongoing client service. What we're looking for An insurance sales background is essential , alongside a proven track record of winning new business. You'll be proactive, commercially aware and comfortable creating your own opportunities. You'll also bring: Confident communication and relationship-building skills. The ability to explain the value of cover and service clearly. A self-motivated approach and the drive to maintain a healthy sales pipeline. A commitment to excellent customer service and long-term relationships. The ability to learn products quickly and retain technical information. Confidence using business software and CRM systems. You'll also need at least five GCSEs, including English Language and Mathematics, meeting the employer's stated minimum grade requirements. The package £40,000-£50,000 basic salary, depending on experience. 5% commission on commercial new business sold. 25 days' holiday plus bank holidays. An additional day off for your birthday. Health cash plan following successful completion of probation. Full product training, with potential financial support towards professional qualifications. A supportive team with experienced account handlers looking after renewal business. Working hours: Monday to Friday, 9am-5pm, with a one-hour lunch break. Reduced or condensed hours may be considered for an exceptional candidate. To explore the opportunity, apply with your CV through CKB Recruitment for a confidential conversation.
Sep 15, 2026
Full time
Commercial Insurance Sales Executive Takeley, Essex £40,000-£50,000 Basic + Commission Permanent Do you have a successful track record in insurance sales and enjoy building relationships that turn into long-term business? CKB Recruitment is working with an established insurance agency in Takeley to recruit a Commercial Insurance Sales Executive. This is an opportunity to take ownership of your new business activity within an ambitious, supportive team. You'll build relationships with business owners and decision-makers, understand their insurance requirements and develop solutions that demonstrate the value of quality cover and personal service. Experienced account handlers will support the clients you bring on board through their renewals, giving you confidence in the ongoing service behind your sales. The opportunity You'll play a key role in growing the agency's commercial client base, focusing on businesses outside the farming sector. Your responsibilities will include: Generating your own opportunities and maintaining a consistent pipeline of commercial prospects. Building relationships with business owners, directors and key decision-makers. Understanding each client's business and presenting tailored insurance solutions. Converting prospects into clients through a consultative sales approach. Identifying cross-selling opportunities across motor and personal insurance, risk management and financial services. Maintaining accurate records using the CRM system and working within a regulated environment. Working closely with account handlers to support a smooth handover and ongoing client service. What we're looking for An insurance sales background is essential , alongside a proven track record of winning new business. You'll be proactive, commercially aware and comfortable creating your own opportunities. You'll also bring: Confident communication and relationship-building skills. The ability to explain the value of cover and service clearly. A self-motivated approach and the drive to maintain a healthy sales pipeline. A commitment to excellent customer service and long-term relationships. The ability to learn products quickly and retain technical information. Confidence using business software and CRM systems. You'll also need at least five GCSEs, including English Language and Mathematics, meeting the employer's stated minimum grade requirements. The package £40,000-£50,000 basic salary, depending on experience. 5% commission on commercial new business sold. 25 days' holiday plus bank holidays. An additional day off for your birthday. Health cash plan following successful completion of probation. Full product training, with potential financial support towards professional qualifications. A supportive team with experienced account handlers looking after renewal business. Working hours: Monday to Friday, 9am-5pm, with a one-hour lunch break. Reduced or condensed hours may be considered for an exceptional candidate. To explore the opportunity, apply with your CV through CKB Recruitment for a confidential conversation.
Davies Group
Client Service Manager - Motor Claims
Davies Group Worcester, Worcestershire
Client Service Managers are vital day-to-day points of contact for Davies insurance market clients. They build strong relationships with technical and procurement teams within client organisations to establish themselves as trusted advisors. They understand client needs and champion those needs internally to ensure first-class service delivery. Commercially astute and excellent communicators, Client Service Managers immerse themselves in client businesses, pre-empting challenges and proactively identifying opportunities to enhance the relationship. The client service manager role in our core and volume motor team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. What will your day look like: Client Relationship Management: Manage day-to-day interactions with a portfolio of core and volume motor clients to ensure we meet client expectations and maintain positive relationships. Build and maintain strong relationships with a variety of technical and supply chain management teams within client organisations. Proactively seek feedback from clients and gather insights to inform an engagement plan focused on each client's specific needs and objectives. Contribute to the development and execution of client engagement and growth plans. Service Delivery: Champion client needs and objectives internally to ensure a fully aligned and first-class service is consistently delivered. Ensure that service delivery aligns with contractual obligations and SLA/KPI requirements by proactively monitoring adherence. Coordinate internal activity to optimise service delivery relative to client needs and resolve client issues promptly and effectively. Onboarding and Implementation: Support the planning and delivery of new motor client onboarding, ensuring a smooth and on schedule launch. Work closely with clients to understand their specific requirements and tailor services and engagement plans accordingly. Coordinate with internal teams to ensure all client-specific setups and configurations are completed and maintained in accordance with client requirements. Performance Management and Reporting: Liaise with client reporting team to manage the timely and accurate production of client management information ahead of release to clients. Monitor and report on service performance metrics to clients and internal stakeholders. Conduct regular performance reviews with clients to assess satisfaction and identify areas for improvement. Proactive Engagement: Immerse yourself in client businesses and stay informed on motor market developments in order to pre-empt challenges and opportunities for your clients. Proactively engage internal teams to respond to client and market developments to maintain leading service standards. Ensure clients are alerted to relevant industry developments and how they may impact their business whilst offering suitable solutions to support. Knowledge and Abilities: Relationship management experience in the insurance industry Confident communicator capable of building relationships Knowledge of the motor insurance claims market Ability to work proactively and autonomously to understand and respond to client challenges Sound understanding of MI reporting with a keen eye for detail Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Sep 15, 2026
Full time
Client Service Managers are vital day-to-day points of contact for Davies insurance market clients. They build strong relationships with technical and procurement teams within client organisations to establish themselves as trusted advisors. They understand client needs and champion those needs internally to ensure first-class service delivery. Commercially astute and excellent communicators, Client Service Managers immerse themselves in client businesses, pre-empting challenges and proactively identifying opportunities to enhance the relationship. The client service manager role in our core and volume motor team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. What will your day look like: Client Relationship Management: Manage day-to-day interactions with a portfolio of core and volume motor clients to ensure we meet client expectations and maintain positive relationships. Build and maintain strong relationships with a variety of technical and supply chain management teams within client organisations. Proactively seek feedback from clients and gather insights to inform an engagement plan focused on each client's specific needs and objectives. Contribute to the development and execution of client engagement and growth plans. Service Delivery: Champion client needs and objectives internally to ensure a fully aligned and first-class service is consistently delivered. Ensure that service delivery aligns with contractual obligations and SLA/KPI requirements by proactively monitoring adherence. Coordinate internal activity to optimise service delivery relative to client needs and resolve client issues promptly and effectively. Onboarding and Implementation: Support the planning and delivery of new motor client onboarding, ensuring a smooth and on schedule launch. Work closely with clients to understand their specific requirements and tailor services and engagement plans accordingly. Coordinate with internal teams to ensure all client-specific setups and configurations are completed and maintained in accordance with client requirements. Performance Management and Reporting: Liaise with client reporting team to manage the timely and accurate production of client management information ahead of release to clients. Monitor and report on service performance metrics to clients and internal stakeholders. Conduct regular performance reviews with clients to assess satisfaction and identify areas for improvement. Proactive Engagement: Immerse yourself in client businesses and stay informed on motor market developments in order to pre-empt challenges and opportunities for your clients. Proactively engage internal teams to respond to client and market developments to maintain leading service standards. Ensure clients are alerted to relevant industry developments and how they may impact their business whilst offering suitable solutions to support. Knowledge and Abilities: Relationship management experience in the insurance industry Confident communicator capable of building relationships Knowledge of the motor insurance claims market Ability to work proactively and autonomously to understand and respond to client challenges Sound understanding of MI reporting with a keen eye for detail Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
MPJ Recruitment Ltd
Third Party Property Damage Handler
MPJ Recruitment Ltd Manchester, Lancashire
Third Party Property Damage Handler Location: Bolton Salary: £24,479 - £35,000 DOE Hours: Monday-Friday, 9am-5pm, 35 hours per week Job Type: Full-time, Permanent Ready for your next step in Claims? We're currently working with a well-established insurance business in Bolton that is expanding its claims operation following continued growth and a number of internal promotions. They're now looking for a Third Party Property Damage Handler to join the team and take ownership of a varied caseload involving Third Party Property Damage and Motor-related claims. This is a great opportunity for an experienced claims professional who wants to develop their technical knowledge, take on more responsibility and build a long-term career within the insurance industry. The Role As a Third Party Property Damage Handler, you'll be responsible for managing your own portfolio of claims, ensuring each case is investigated thoroughly, progressed efficiently and handled to a high standard. Your responsibilities will include: Managing a varied caseload of Third Party Property Damage claims. Investigating claims and establishing liability. Assessing claim circumstances and determining appropriate outcomes. Managing your own workload and prioritising cases effectively. Handling complex, disputed and higher-value claims. Liaising with solicitors, insurers, accident management companies and other third parties. Reviewing relevant evidence and documentation to support claim decisions. Identifying potential fraudulent activity and escalating concerns where appropriate. Working closely with internal teams to ensure claims progress smoothly. Maintaining accurate claims records and documentation. Providing a professional and customer-focused service throughout the claims journey. About You You'll ideally have previous experience within Motor Claims, Third Party Claims, Property Damage or Credit Hire and be comfortable working within a busy claims environment. We're particularly interested in candidates who have: Previous experience handling Third Party claims, ideally involving Property Damage. Experience within Motor Claims or Credit Hire would also be advantageous. Strong understanding of the claims process and liability assessment. Excellent communication and relationship-building skills. Strong attention to detail and accuracy. The ability to manage a busy caseload and work to deadlines. Good organisational and IT skills. A proactive approach with the confidence to make decisions. A CII qualification, or willingness to work towards one. GCSE English and Maths at Grade C/4 or equivalent. Candidates with 2+ years of relevant claims experience may be considered towards the top end of the salary range, depending on experience. What's On Offer? This is an opportunity to join a growing organisation that offers genuine scope to develop your technical skills and progress your career within the insurance industry . The benefits package includes: £24,479 - £35,000 salary, depending on experience Increasing holiday allowance with length of service Your birthday off Half-day seasonal shopping leave Holiday purchase/sell scheme Contributory pension Support towards CII and other industry qualifications Discounted sports and social activities Free on-site parking Casual dress code Branded clothing allocation Cycle to Work scheme Cash bonuses for going above and beyond Mental Health First Aiders and trained First Aid staff on-site Flexible working patterns Monday-Friday working hours Strong opportunities for development and progression Interested? If you're currently working within Third Party Claims, Property Damage, Motor Claims or Credit Hire and are looking for a new opportunity with genuine career development, we'd love to hear from you. Apply today with your CV to find out more.
Sep 15, 2026
Full time
Third Party Property Damage Handler Location: Bolton Salary: £24,479 - £35,000 DOE Hours: Monday-Friday, 9am-5pm, 35 hours per week Job Type: Full-time, Permanent Ready for your next step in Claims? We're currently working with a well-established insurance business in Bolton that is expanding its claims operation following continued growth and a number of internal promotions. They're now looking for a Third Party Property Damage Handler to join the team and take ownership of a varied caseload involving Third Party Property Damage and Motor-related claims. This is a great opportunity for an experienced claims professional who wants to develop their technical knowledge, take on more responsibility and build a long-term career within the insurance industry. The Role As a Third Party Property Damage Handler, you'll be responsible for managing your own portfolio of claims, ensuring each case is investigated thoroughly, progressed efficiently and handled to a high standard. Your responsibilities will include: Managing a varied caseload of Third Party Property Damage claims. Investigating claims and establishing liability. Assessing claim circumstances and determining appropriate outcomes. Managing your own workload and prioritising cases effectively. Handling complex, disputed and higher-value claims. Liaising with solicitors, insurers, accident management companies and other third parties. Reviewing relevant evidence and documentation to support claim decisions. Identifying potential fraudulent activity and escalating concerns where appropriate. Working closely with internal teams to ensure claims progress smoothly. Maintaining accurate claims records and documentation. Providing a professional and customer-focused service throughout the claims journey. About You You'll ideally have previous experience within Motor Claims, Third Party Claims, Property Damage or Credit Hire and be comfortable working within a busy claims environment. We're particularly interested in candidates who have: Previous experience handling Third Party claims, ideally involving Property Damage. Experience within Motor Claims or Credit Hire would also be advantageous. Strong understanding of the claims process and liability assessment. Excellent communication and relationship-building skills. Strong attention to detail and accuracy. The ability to manage a busy caseload and work to deadlines. Good organisational and IT skills. A proactive approach with the confidence to make decisions. A CII qualification, or willingness to work towards one. GCSE English and Maths at Grade C/4 or equivalent. Candidates with 2+ years of relevant claims experience may be considered towards the top end of the salary range, depending on experience. What's On Offer? This is an opportunity to join a growing organisation that offers genuine scope to develop your technical skills and progress your career within the insurance industry . The benefits package includes: £24,479 - £35,000 salary, depending on experience Increasing holiday allowance with length of service Your birthday off Half-day seasonal shopping leave Holiday purchase/sell scheme Contributory pension Support towards CII and other industry qualifications Discounted sports and social activities Free on-site parking Casual dress code Branded clothing allocation Cycle to Work scheme Cash bonuses for going above and beyond Mental Health First Aiders and trained First Aid staff on-site Flexible working patterns Monday-Friday working hours Strong opportunities for development and progression Interested? If you're currently working within Third Party Claims, Property Damage, Motor Claims or Credit Hire and are looking for a new opportunity with genuine career development, we'd love to hear from you. Apply today with your CV to find out more.
Brown & Brown (Europe)
Business Support Officer
Brown & Brown (Europe)
Job title: Acturis Support Officer Location: United Kingdom (remote working) Salary: negotiable Job Purpose: A support person with a good level of insurance and operational knowledge with a focus on Acturis to provide first line support for businesses in relation to their broking systems either by email or phone. Support the business to resolve specific issues or proactively propose further developments or changes to address common problems. Working with the Acturis Support Lead to provide effective and timely remote or on-site support for users in accordance with current priorities. Operating in a new Retail Operations team, this is an opportunity to provide essential support to the businesses across the UK delivering to the Retail Strategy and Core Values. THIS ROLE REQUIRES EXPERIENCE WITH THE ACTURIS SYSTEM, AS WELL AS INSURANCE KNOWLEDGE. APPLICATIONS WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED. Responsibilities: To assist the Acturis Support Lead to deliver support and assistance to the business Liaise with third parties including Acturis to ensure issues or change requests are resolved promptly and accurately Work with the Acturis Support Lead and Senior Business Support Officers to facilitate configuration changes to the various Acturis environments including documentation, as well as the necessary support required for migrations. Provide on-site support for new groups of users of Acturis Working with the Acturis Support Lead to identify opportunities for improvement or change in configuration or functionality Principal Accountabilities / Responsibilities: Resolution of business queries and issues Adherence to required SLA's Adhere to Acturis Change Board controls and requirements. Accuracy - attention to detail - low levels of error New ideas proposed for improvements to processes / system use Work with the Acturis Training and Support Officers to ensure user resources are kept up to date. Support the Head of Operational Delivery to complete adhoc requirements as directed Knowledge, Skills & Experience Essential Minimum of 2 years' hands-on experience using Acturis in an insurance broking environment. Good understanding of insurance broking operations and workflows, including exposure to the UK insurance and/or Lloyd's market. Strong problem-solving skills with the ability to diagnose issues and identify appropriate solutions. High attention to detail and accuracy. Strong verbal and written communication skills, with the ability to explain system concepts clearly to users. Ability to manage a wide range of stakeholders and provide appropriate levels of support. Experience working with third-party suppliers. Ability to multitask effectively in a fast-paced operational environment. Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office tools.
Sep 15, 2026
Full time
Job title: Acturis Support Officer Location: United Kingdom (remote working) Salary: negotiable Job Purpose: A support person with a good level of insurance and operational knowledge with a focus on Acturis to provide first line support for businesses in relation to their broking systems either by email or phone. Support the business to resolve specific issues or proactively propose further developments or changes to address common problems. Working with the Acturis Support Lead to provide effective and timely remote or on-site support for users in accordance with current priorities. Operating in a new Retail Operations team, this is an opportunity to provide essential support to the businesses across the UK delivering to the Retail Strategy and Core Values. THIS ROLE REQUIRES EXPERIENCE WITH THE ACTURIS SYSTEM, AS WELL AS INSURANCE KNOWLEDGE. APPLICATIONS WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED. Responsibilities: To assist the Acturis Support Lead to deliver support and assistance to the business Liaise with third parties including Acturis to ensure issues or change requests are resolved promptly and accurately Work with the Acturis Support Lead and Senior Business Support Officers to facilitate configuration changes to the various Acturis environments including documentation, as well as the necessary support required for migrations. Provide on-site support for new groups of users of Acturis Working with the Acturis Support Lead to identify opportunities for improvement or change in configuration or functionality Principal Accountabilities / Responsibilities: Resolution of business queries and issues Adherence to required SLA's Adhere to Acturis Change Board controls and requirements. Accuracy - attention to detail - low levels of error New ideas proposed for improvements to processes / system use Work with the Acturis Training and Support Officers to ensure user resources are kept up to date. Support the Head of Operational Delivery to complete adhoc requirements as directed Knowledge, Skills & Experience Essential Minimum of 2 years' hands-on experience using Acturis in an insurance broking environment. Good understanding of insurance broking operations and workflows, including exposure to the UK insurance and/or Lloyd's market. Strong problem-solving skills with the ability to diagnose issues and identify appropriate solutions. High attention to detail and accuracy. Strong verbal and written communication skills, with the ability to explain system concepts clearly to users. Ability to manage a wide range of stakeholders and provide appropriate levels of support. Experience working with third-party suppliers. Ability to multitask effectively in a fast-paced operational environment. Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office tools.
High Finance (UK) Limited T/A HFG
Claims Adjuster - Cyber & MedMal
High Finance (UK) Limited T/A HFG
Exclusive Vacancy: Claims Adjuster - Cyber & MedMal Lloyd's Syndicate City of London I am currently partnered with a top quartile Syndicate who are seeking a Claims Adjuster to join their Casualty team, focusing on Cyber and MedMal Claims, with wider exposure to other Casualty classes. This role will be handling Claims within a Lloyd's environment from notice to settlement, across global jurisdictions including the US. My client is looking for someone with 3-7 years Claims experience within the relevant classes, and someone who is familiar with ECF and Lloyd's Claims Schemes. Key Responsibilities Support the management and handling of claims within the Casualty Claims division, including: Assessing coverage and quantum for individual claims within agreed authority levels, with appropriate referral to the Head of Casualty Claims where quantum is likely to exceed individual authority. Reviewing bordereau submissions to ensure accurate agreement and timely processing. Liaising with internal stakeholders, including Claims colleagues, Underwriters, Reinsurers, Actuaries and Management. Building and maintaining effective relationships with external stakeholders, including brokers, loss adjusters, lawyers and TPAs. Ensuring claims are reserved and reported accurately and in a timely manner. Ensure adherence to internal guidelines, processes, procedures and relevant governance requirements. Attend external client and broker meetings as required. Participate in relevant networking and industry events to support the development of business relationships. Provide support with operational and administrative tasks as required.
Sep 15, 2026
Full time
Exclusive Vacancy: Claims Adjuster - Cyber & MedMal Lloyd's Syndicate City of London I am currently partnered with a top quartile Syndicate who are seeking a Claims Adjuster to join their Casualty team, focusing on Cyber and MedMal Claims, with wider exposure to other Casualty classes. This role will be handling Claims within a Lloyd's environment from notice to settlement, across global jurisdictions including the US. My client is looking for someone with 3-7 years Claims experience within the relevant classes, and someone who is familiar with ECF and Lloyd's Claims Schemes. Key Responsibilities Support the management and handling of claims within the Casualty Claims division, including: Assessing coverage and quantum for individual claims within agreed authority levels, with appropriate referral to the Head of Casualty Claims where quantum is likely to exceed individual authority. Reviewing bordereau submissions to ensure accurate agreement and timely processing. Liaising with internal stakeholders, including Claims colleagues, Underwriters, Reinsurers, Actuaries and Management. Building and maintaining effective relationships with external stakeholders, including brokers, loss adjusters, lawyers and TPAs. Ensuring claims are reserved and reported accurately and in a timely manner. Ensure adherence to internal guidelines, processes, procedures and relevant governance requirements. Attend external client and broker meetings as required. Participate in relevant networking and industry events to support the development of business relationships. Provide support with operational and administrative tasks as required.
Brown & Brown (Europe)
Business Support Officer
Brown & Brown (Europe)
Job title: Acturis Support Officer Location: London (hybrid working available) Salary: negotiable Job Purpose: A support person with a good level of insurance and operational knowledge with a focus on Acturis to provide first line support for businesses in relation to their broking systems either by email or phone. Support the business to resolve specific issues or proactively propose further developments or changes to address common problems. Working with the Acturis Support Lead to provide effective and timely remote or on-site support for users in accordance with current priorities. Operating in a new Retail Operations team, this is an opportunity to provide essential support to the businesses across the UK delivering to the Retail Strategy and Core Values. THIS ROLE REQUIRES EXPERIENCE WITH THE ACTURIS SYSTEM, AS WELL AS INSURANCE KNOWLEDGE. APPLICATIONS WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED. Responsibilities: To assist the Acturis Support Lead to deliver support and assistance to the business Liaise with third parties including Acturis to ensure issues or change requests are resolved promptly and accurately Work with the Acturis Support Lead and Senior Business Support Officers to facilitate configuration changes to the various Acturis environments including documentation, as well as the necessary support required for migrations. Provide on-site support for new groups of users of Acturis Working with the Acturis Support Lead to identify opportunities for improvement or change in configuration or functionality Principal Accountabilities / Responsibilities: Resolution of business queries and issues Adherence to required SLA's Adhere to Acturis Change Board controls and requirements. Accuracy - attention to detail - low levels of error New ideas proposed for improvements to processes / system use Work with the Acturis Training and Support Officers to ensure user resources are kept up to date. Support the Head of Operational Delivery to complete adhoc requirements as directed Knowledge, Skills & Experience Essential Minimum of 2 years' hands-on experience using Acturis in an insurance broking environment. Good understanding of insurance broking operations and workflows, including exposure to the UK insurance and/or Lloyd's market. Strong problem-solving skills with the ability to diagnose issues and identify appropriate solutions. High attention to detail and accuracy. Strong verbal and written communication skills, with the ability to explain system concepts clearly to users. Ability to manage a wide range of stakeholders and provide appropriate levels of support. Experience working with third-party suppliers. Ability to multitask effectively in a fast-paced operational environment. Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office tools.
Sep 15, 2026
Full time
Job title: Acturis Support Officer Location: London (hybrid working available) Salary: negotiable Job Purpose: A support person with a good level of insurance and operational knowledge with a focus on Acturis to provide first line support for businesses in relation to their broking systems either by email or phone. Support the business to resolve specific issues or proactively propose further developments or changes to address common problems. Working with the Acturis Support Lead to provide effective and timely remote or on-site support for users in accordance with current priorities. Operating in a new Retail Operations team, this is an opportunity to provide essential support to the businesses across the UK delivering to the Retail Strategy and Core Values. THIS ROLE REQUIRES EXPERIENCE WITH THE ACTURIS SYSTEM, AS WELL AS INSURANCE KNOWLEDGE. APPLICATIONS WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED. Responsibilities: To assist the Acturis Support Lead to deliver support and assistance to the business Liaise with third parties including Acturis to ensure issues or change requests are resolved promptly and accurately Work with the Acturis Support Lead and Senior Business Support Officers to facilitate configuration changes to the various Acturis environments including documentation, as well as the necessary support required for migrations. Provide on-site support for new groups of users of Acturis Working with the Acturis Support Lead to identify opportunities for improvement or change in configuration or functionality Principal Accountabilities / Responsibilities: Resolution of business queries and issues Adherence to required SLA's Adhere to Acturis Change Board controls and requirements. Accuracy - attention to detail - low levels of error New ideas proposed for improvements to processes / system use Work with the Acturis Training and Support Officers to ensure user resources are kept up to date. Support the Head of Operational Delivery to complete adhoc requirements as directed Knowledge, Skills & Experience Essential Minimum of 2 years' hands-on experience using Acturis in an insurance broking environment. Good understanding of insurance broking operations and workflows, including exposure to the UK insurance and/or Lloyd's market. Strong problem-solving skills with the ability to diagnose issues and identify appropriate solutions. High attention to detail and accuracy. Strong verbal and written communication skills, with the ability to explain system concepts clearly to users. Ability to manage a wide range of stakeholders and provide appropriate levels of support. Experience working with third-party suppliers. Ability to multitask effectively in a fast-paced operational environment. Proficient in Microsoft Excel, PowerPoint, and other Microsoft Office tools.
Teemz Ltd
Global Benefits Senior Analyst
Teemz Ltd
Global Benefits Senior Analyst, London, Up to £70,000 + 10% Bonus + Great Benefits, Hybrid Working i.e. 2 days a week in the office 3 working from home, Amazing Growing Insurance Related Company with Fantastic Culture. Do you thrive on solving complex problems? Do you have the drive to transform data into meaningful insights that shape global decisions? If so, step into the role of Global Benefits Senior Analyst - a chance to unleash your potential, sharpen your expertise, and make an impact on a worldwide scale. This is more than a job. It's a mission. As a Senior Reporting Analyst you'll play a pivotal role in connecting financial intelligence with client success. You'll engage with international partners, deliver powerful reports, and influence outcomes that affect organisations across the globe. Duties and responsibilities As a Senior Global Benefits Analyst, you will: Track, measure, and enforce the accurate reporting of financial information from global partners. Partner with local members worldwide to gather insights and deliver outcomes for some of the most important clients in the industry. Own the reporting process - creating reports, meeting deadlines, and exceeding client expectations. Peer-review reports, handle client questions with confidence, and escalate challenges when needed. Analyse performance trends in pool and captive programmes, distilling insights into clear, actionable explanations. Lead client discussions by presenting analysis that drives clarity and decisions. Ensure accuracy and accountability in data management across systems. Build bridges between sales and reporting teams, enhancing collaboration and elevating client service. Take part in transformational projects that improve processes, standardisation, and service delivery. What We're Looking For 4 to 10 years of related work experience, ideally within the insurance, reinsurance or financial services space however we will happily consider someone from outside these industries of you have good Benefits Analysis experience. A degree (or equivalent) in a relevant field. Outstanding analytical skills - you can cut through complexity and see the patterns. Advanced Excel and strong IT skills. Clear and confident communication, both written and verbal. Organisational strength: the ability to juggle priorities and deliver under pressure. Empathy, influence, and the ability to connect across cultures and levels. Above all: the energy and initiative of a self-starter who thrives on growth and contribution. Why This Role Will Transform You: As a Senior Global Benefits Analyst, you won't just manage numbers. You'll shape stories. You'll be at the heart of a global network, engaging with international partners and learning from diverse markets. You'll gain exposure that sharpens your financial acumen, stretches your leadership muscles, and positions you as a trusted advisor. This is your chance to step into a career that grows as you grow. Benefits Because when you bring your best, you deserve the best in return. Here's what you'll enjoy: Generous annual leave: 10% Bonus Hybrid Working Private medical, dental & vision cover - with options to extend to dependants. Corporate discounts: Employee Assistance Programme for wellbeing support. Pension contributions: Group life assurance: Company sick pay: Income protection: Travel insurance: for business and personal trips. Wellbeing perks: weekly fruit baskets, flu jabs, financial wellbeing support, and access to health & fitness apps. Perkbox: savings and discounts platform.
Sep 15, 2026
Full time
Global Benefits Senior Analyst, London, Up to £70,000 + 10% Bonus + Great Benefits, Hybrid Working i.e. 2 days a week in the office 3 working from home, Amazing Growing Insurance Related Company with Fantastic Culture. Do you thrive on solving complex problems? Do you have the drive to transform data into meaningful insights that shape global decisions? If so, step into the role of Global Benefits Senior Analyst - a chance to unleash your potential, sharpen your expertise, and make an impact on a worldwide scale. This is more than a job. It's a mission. As a Senior Reporting Analyst you'll play a pivotal role in connecting financial intelligence with client success. You'll engage with international partners, deliver powerful reports, and influence outcomes that affect organisations across the globe. Duties and responsibilities As a Senior Global Benefits Analyst, you will: Track, measure, and enforce the accurate reporting of financial information from global partners. Partner with local members worldwide to gather insights and deliver outcomes for some of the most important clients in the industry. Own the reporting process - creating reports, meeting deadlines, and exceeding client expectations. Peer-review reports, handle client questions with confidence, and escalate challenges when needed. Analyse performance trends in pool and captive programmes, distilling insights into clear, actionable explanations. Lead client discussions by presenting analysis that drives clarity and decisions. Ensure accuracy and accountability in data management across systems. Build bridges between sales and reporting teams, enhancing collaboration and elevating client service. Take part in transformational projects that improve processes, standardisation, and service delivery. What We're Looking For 4 to 10 years of related work experience, ideally within the insurance, reinsurance or financial services space however we will happily consider someone from outside these industries of you have good Benefits Analysis experience. A degree (or equivalent) in a relevant field. Outstanding analytical skills - you can cut through complexity and see the patterns. Advanced Excel and strong IT skills. Clear and confident communication, both written and verbal. Organisational strength: the ability to juggle priorities and deliver under pressure. Empathy, influence, and the ability to connect across cultures and levels. Above all: the energy and initiative of a self-starter who thrives on growth and contribution. Why This Role Will Transform You: As a Senior Global Benefits Analyst, you won't just manage numbers. You'll shape stories. You'll be at the heart of a global network, engaging with international partners and learning from diverse markets. You'll gain exposure that sharpens your financial acumen, stretches your leadership muscles, and positions you as a trusted advisor. This is your chance to step into a career that grows as you grow. Benefits Because when you bring your best, you deserve the best in return. Here's what you'll enjoy: Generous annual leave: 10% Bonus Hybrid Working Private medical, dental & vision cover - with options to extend to dependants. Corporate discounts: Employee Assistance Programme for wellbeing support. Pension contributions: Group life assurance: Company sick pay: Income protection: Travel insurance: for business and personal trips. Wellbeing perks: weekly fruit baskets, flu jabs, financial wellbeing support, and access to health & fitness apps. Perkbox: savings and discounts platform.
Everywhen, part of the Ardonagh Group
Insurance Account Handler
Everywhen, part of the Ardonagh Group Newcastle Upon Tyne, Tyne And Wear
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Account Handler within our friendly team based in Newcastle . So, what does the role of an Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in our Account Handlers? Insurance Industry experience is essential for this role, the rest is all about you as a person: • Most important is your ability to bring your best self to work every day to give our clients the best possible experience. • Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit • Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too". • Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. • Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: • Holiday entitlement of 26 days plus bank holidays, increasing with length of service • Opportunity to progress your career across the entire Everywhen family • Gain CII or ACII qualifications to boost your knowledge and career prospects • Pension scheme for when you feel it's time to retire • 24-hour support for physical and mental wellbeing • 1 days paid volunteering day to give back to our communities • The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Sep 15, 2026
Full time
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Account Handler within our friendly team based in Newcastle . So, what does the role of an Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in our Account Handlers? Insurance Industry experience is essential for this role, the rest is all about you as a person: • Most important is your ability to bring your best self to work every day to give our clients the best possible experience. • Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit • Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too". • Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. • Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: • Holiday entitlement of 26 days plus bank holidays, increasing with length of service • Opportunity to progress your career across the entire Everywhen family • Gain CII or ACII qualifications to boost your knowledge and career prospects • Pension scheme for when you feel it's time to retire • 24-hour support for physical and mental wellbeing • 1 days paid volunteering day to give back to our communities • The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Reed
Commercial Account Executive
Reed York, Yorkshire
About the Role We're working with a small, friendly insurance brokerage that truly values its people. They focus on internal development, rewarding hard work, and celebrating successes -it's a close-knit environment where your contribution matters. They're looking for an experienced Commercial Account Executive to join their growing team. What's on Offer? Competitive salary + bonus scheme Hybrid/flexible working 25 days holiday + bank holidays Support for professional qualifications A warm, supportive culture with real progression opportunities What You'll Do Manage and grow a portfolio of commercial clients Negotiate with insurers to secure competitive terms Handle renewals, adjustments, and claims support Provide expert advice and ensure compliance What We're Looking For Previous experience in commercial insurance (essential) Strong negotiation and communication skills Acturis experience and CII qualifications (desirable) Ready to join a brokerage that invests in you? Apply today and take the next step in your career!
Sep 15, 2026
Full time
About the Role We're working with a small, friendly insurance brokerage that truly values its people. They focus on internal development, rewarding hard work, and celebrating successes -it's a close-knit environment where your contribution matters. They're looking for an experienced Commercial Account Executive to join their growing team. What's on Offer? Competitive salary + bonus scheme Hybrid/flexible working 25 days holiday + bank holidays Support for professional qualifications A warm, supportive culture with real progression opportunities What You'll Do Manage and grow a portfolio of commercial clients Negotiate with insurers to secure competitive terms Handle renewals, adjustments, and claims support Provide expert advice and ensure compliance What We're Looking For Previous experience in commercial insurance (essential) Strong negotiation and communication skills Acturis experience and CII qualifications (desirable) Ready to join a brokerage that invests in you? Apply today and take the next step in your career!
MPJ Recruitment Ltd
Credit Hire Claims Handler
MPJ Recruitment Ltd Manchester, Lancashire
Credit Hire Claims Handler Manchester City Centre Office Based Monday to Friday 08:30am - 5:00pm £28,000 - £35,000 DOE MPJ Recruitment are delighted to be working with a well-established and expanding insurance organisation who are looking to strengthen their claims team with an experienced Credit Hire Claims Handler . This is a fantastic opportunity for someone with a background in Credit Hire who wants to join a professional, supportive environment where you can manage your own caseload, build on your existing technical knowledge and progress your career within the insurance sector. If you're confident handling Credit Hire claims and enjoy working on cases where investigation, negotiation and commercial decision-making are key, this could be an excellent next move. The Opportunity Joining an established claims team, you will take responsibility for a portfolio of Credit Hire claims, managing cases from initial notification through to successful resolution. You'll deal with a wide range of stakeholders including claimants, solicitors, insurers and accident management companies, using your knowledge and negotiation skills to achieve appropriate and commercially viable settlements. Key Responsibilities Take ownership of a caseload of Credit Hire claims from notification through to settlement. Investigate claims and establish liability, indemnity and overall claim position. Assess the validity and reasonableness of Credit Hire claims. Negotiate settlements with solicitors, insurers and other third parties. Challenge areas including hire duration, rates, need and impecuniosity where appropriate. Review statements, invoices, hire agreements and other supporting documentation. Identify opportunities to control and minimise claims expenditure. Proactively manage disputed, complex and high-value claims. Maintain accurate and comprehensive claims records. Ensure claims are handled in accordance with internal procedures, industry standards and regulatory requirements. Recognise and escalate potential fraud or suspicious activity. Maintain strong relationships with internal and external stakeholders. Deliver a professional and efficient service throughout the claims journey. About You We're looking for someone who already has experience within Credit Hire claims and is comfortable managing their own caseload. Ideally, you'll have: Previous experience handling Credit Hire claims. A solid understanding of Credit Hire processes and principles. Knowledge of liability, indemnity and claims investigation. Experience negotiating settlements and dealing with disputed claims. The ability to confidently challenge costs and identify opportunities for mitigation. Strong written and verbal communication skills. Excellent organisation and time-management skills. A proactive and commercially aware approach. The ability to work independently while contributing positively to a wider team. Experience within insurance, claims, legal, credit hire or accident management environments would be highly beneficial! What's On Offer £28,000 - £35,000 salary, depending on experience 33 days annual leave Fully paid training Regular salary reviews Company pension scheme Clear opportunities for career progression Company social events Supportive and collaborative team environment Modern Manchester City Centre offices Interested? If you're an experienced Credit Hire Claims Handler looking for a new challenge with a growing organisation that offers genuine opportunities to develop, we'd love to hear from you.
Sep 15, 2026
Full time
Credit Hire Claims Handler Manchester City Centre Office Based Monday to Friday 08:30am - 5:00pm £28,000 - £35,000 DOE MPJ Recruitment are delighted to be working with a well-established and expanding insurance organisation who are looking to strengthen their claims team with an experienced Credit Hire Claims Handler . This is a fantastic opportunity for someone with a background in Credit Hire who wants to join a professional, supportive environment where you can manage your own caseload, build on your existing technical knowledge and progress your career within the insurance sector. If you're confident handling Credit Hire claims and enjoy working on cases where investigation, negotiation and commercial decision-making are key, this could be an excellent next move. The Opportunity Joining an established claims team, you will take responsibility for a portfolio of Credit Hire claims, managing cases from initial notification through to successful resolution. You'll deal with a wide range of stakeholders including claimants, solicitors, insurers and accident management companies, using your knowledge and negotiation skills to achieve appropriate and commercially viable settlements. Key Responsibilities Take ownership of a caseload of Credit Hire claims from notification through to settlement. Investigate claims and establish liability, indemnity and overall claim position. Assess the validity and reasonableness of Credit Hire claims. Negotiate settlements with solicitors, insurers and other third parties. Challenge areas including hire duration, rates, need and impecuniosity where appropriate. Review statements, invoices, hire agreements and other supporting documentation. Identify opportunities to control and minimise claims expenditure. Proactively manage disputed, complex and high-value claims. Maintain accurate and comprehensive claims records. Ensure claims are handled in accordance with internal procedures, industry standards and regulatory requirements. Recognise and escalate potential fraud or suspicious activity. Maintain strong relationships with internal and external stakeholders. Deliver a professional and efficient service throughout the claims journey. About You We're looking for someone who already has experience within Credit Hire claims and is comfortable managing their own caseload. Ideally, you'll have: Previous experience handling Credit Hire claims. A solid understanding of Credit Hire processes and principles. Knowledge of liability, indemnity and claims investigation. Experience negotiating settlements and dealing with disputed claims. The ability to confidently challenge costs and identify opportunities for mitigation. Strong written and verbal communication skills. Excellent organisation and time-management skills. A proactive and commercially aware approach. The ability to work independently while contributing positively to a wider team. Experience within insurance, claims, legal, credit hire or accident management environments would be highly beneficial! What's On Offer £28,000 - £35,000 salary, depending on experience 33 days annual leave Fully paid training Regular salary reviews Company pension scheme Clear opportunities for career progression Company social events Supportive and collaborative team environment Modern Manchester City Centre offices Interested? If you're an experienced Credit Hire Claims Handler looking for a new challenge with a growing organisation that offers genuine opportunities to develop, we'd love to hear from you.
IDEX Consulting Ltd
Senior Professional Liability Underwriter
IDEX Consulting Ltd
Senior Professional Liability Underwriter London £110,000 - £160,000 + bonus A highly regarded Professional Liability underwriting team in London is looking to bring an experienced Senior Underwriter on board. The team write both US and international PI business, mainly primary; including Engineers, Insurance Brokers, Lawyers, Corporate Service Providers, Loss Adjusters and Miscellaneous business. The role will entail underwriting both new and existing business, negotiating with Brokers and helping develop business globally (which will include some travel). With regards to experience, the key for this role is experience underwriting and leading primary Professional Indemnity business. International and/ or US business exposure is strongly desired, however pure UK backgrounds will also be considered. Strong relationship building skills with Brokers are also sought, alongside business development skills. This is a fast-paced environment and a strong work ethic is essential. In return, you will benefit from a diverse, interesting book and an entrepreneurial culture. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Sep 15, 2026
Full time
Senior Professional Liability Underwriter London £110,000 - £160,000 + bonus A highly regarded Professional Liability underwriting team in London is looking to bring an experienced Senior Underwriter on board. The team write both US and international PI business, mainly primary; including Engineers, Insurance Brokers, Lawyers, Corporate Service Providers, Loss Adjusters and Miscellaneous business. The role will entail underwriting both new and existing business, negotiating with Brokers and helping develop business globally (which will include some travel). With regards to experience, the key for this role is experience underwriting and leading primary Professional Indemnity business. International and/ or US business exposure is strongly desired, however pure UK backgrounds will also be considered. Strong relationship building skills with Brokers are also sought, alongside business development skills. This is a fast-paced environment and a strong work ethic is essential. In return, you will benefit from a diverse, interesting book and an entrepreneurial culture. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Gallagher
UK Technical Underwriting Manager Risk Managed
Gallagher City, London
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Sep 15, 2026
Full time
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Lorien
IT Category Manager
Lorien
IT Category Manager- Procurement We are currently recruiting for a Category Manager with strong SaaS experience to join one of our Insurance clients on a 6-month contract Inside IR35 Hybrid- Ipswich/London a max of 2/3 time a month The Role Lead and support end-to-end IT sourcing activities across software, SaaS, cloud, telecoms and technology services. Manage RFx processes, supplier evaluations, pricing analysis and commercial negotiations. Negotiate software, SaaS, cloud and professional services agreements, including pricing, liability, data protection, service levels and termination provisions. Translate technical requirements into commercial procurement strategies and supplier engagement approaches. Prepare sourcing documentation, business cases and approval packs in line with procurement governance requirements. Support supplier risk, security, privacy and compliance reviews where required. Review supplier proposals and identify opportunities to improve price, licence structure, commercial terms and service commitments. Work with Legal and business stakeholders to support contract review, negotiation and execution. Maintain sourcing documentation, supplier communications and procurement records in line with internal process requirements. Support supplier onboarding, renewals, software true-ups and contract lifecycle activities where required. The Requirements 10+ years of strong IT Procurement, Technology Procurement or IT Sourcing experience. Strong experience running sourcing events and supplier negotiations. Experience reviewing and negotiating IT contracts alongside Legal teams. Strong understanding of software, SaaS, cloud, telecoms and IT services procurement. Understanding of common enterprise software licensing models, including subscription, user-based, consumption-based and perpetual licensing structures. Experience working within a corporate procurement environment with defined governance and approval processes. Experience using procurement and contract management platforms such as Ariba, Coupa, Ivalua, ServiceNow or similar solutions. Software and SaaS procurement experience. Microsoft licensing experience. Cloud services experience across AWS, Azure, GCP or similar platforms. IT professional services sourcing experience. Telecoms and network services sourcing experience. Contract negotiation and RFx management experience. CIPS qualification, or working towards it. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 15, 2026
Full time
IT Category Manager- Procurement We are currently recruiting for a Category Manager with strong SaaS experience to join one of our Insurance clients on a 6-month contract Inside IR35 Hybrid- Ipswich/London a max of 2/3 time a month The Role Lead and support end-to-end IT sourcing activities across software, SaaS, cloud, telecoms and technology services. Manage RFx processes, supplier evaluations, pricing analysis and commercial negotiations. Negotiate software, SaaS, cloud and professional services agreements, including pricing, liability, data protection, service levels and termination provisions. Translate technical requirements into commercial procurement strategies and supplier engagement approaches. Prepare sourcing documentation, business cases and approval packs in line with procurement governance requirements. Support supplier risk, security, privacy and compliance reviews where required. Review supplier proposals and identify opportunities to improve price, licence structure, commercial terms and service commitments. Work with Legal and business stakeholders to support contract review, negotiation and execution. Maintain sourcing documentation, supplier communications and procurement records in line with internal process requirements. Support supplier onboarding, renewals, software true-ups and contract lifecycle activities where required. The Requirements 10+ years of strong IT Procurement, Technology Procurement or IT Sourcing experience. Strong experience running sourcing events and supplier negotiations. Experience reviewing and negotiating IT contracts alongside Legal teams. Strong understanding of software, SaaS, cloud, telecoms and IT services procurement. Understanding of common enterprise software licensing models, including subscription, user-based, consumption-based and perpetual licensing structures. Experience working within a corporate procurement environment with defined governance and approval processes. Experience using procurement and contract management platforms such as Ariba, Coupa, Ivalua, ServiceNow or similar solutions. Software and SaaS procurement experience. Microsoft licensing experience. Cloud services experience across AWS, Azure, GCP or similar platforms. IT professional services sourcing experience. Telecoms and network services sourcing experience. Contract negotiation and RFx management experience. CIPS qualification, or working towards it. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Delegated Underwriting Authority Lead
W. R. Berkley Corporation
W. R. Berkley Corporation is seeking a professional to oversee its delegated authority portfolio, ensuring due diligence, robust audit cycles, and timely delivery of related deliverables while advising underwriters on issues and maintaining regulatory compliance. The role requires strong knowledge of delegated authority management, with experience in Lloyd's systems and a proven track record in similar functions, to support the team and protect customers' interests.
Sep 15, 2026
Full time
W. R. Berkley Corporation is seeking a professional to oversee its delegated authority portfolio, ensuring due diligence, robust audit cycles, and timely delivery of related deliverables while advising underwriters on issues and maintaining regulatory compliance. The role requires strong knowledge of delegated authority management, with experience in Lloyd's systems and a proven track record in similar functions, to support the team and protect customers' interests.
Gallagher
FAC Reinsurance Pricing Actuary
Gallagher City, London
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
Sep 15, 2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
High Finance (UK) Limited T/A HFG
Underwriter - Casualty
High Finance (UK) Limited T/A HFG
New Vacancy: Underwriter - Casualty London Market Insurer City of London I am currently partnered with a London Market Insurer who are seeking an Underwriting to join their growing London Market Casualty division. This role will be Underwriting Casualty related risks including; Employers Liability, Public & Products Liability from the UK and other multi-national jurisdictions. My client is looking for an experienced Casualty Underwriter within the London Market, with a focus on new business who can help to build and shape a profitability Liability book. Key Responsibilities Ensure the effective delivery of the Liability portfolio strategy and business plans in line with underwriting objectives. Work closely with the Head of Casualty and Underwriting Senior Leadership Team to develop and grow a profitable Liability portfolio. Underwrite new and renewal Liability business within delegated authority, maintaining strong underwriting discipline and delivering profitable outcomes. Review applications and supporting information for risks requiring technical underwriting expertise and sound commercial judgement. Assess risk acceptability in accordance with underwriting guidelines, appetite and delegated authority levels. Recommend appropriate pricing, terms, conditions and coverage enhancements based on detailed technical analysis and consideration of commercial and competitive factors. Develop, manage and strengthen broker relationships to support profitable growth across the UK mid-market and large corporate sectors. Identify and secure new business opportunities while maintaining high levels of service and engagement with existing broker partners. Prepare quotations and respond effectively to enquiries from brokers, internal stakeholders and other business partners, escalating matters where appropriate. Communicate underwriting decisions clearly and professionally, including referral outcomes, underwriting requirements and declinatures where necessary. Analyse the quality, profitability and performance of the Liability portfolio, producing reports and recommendations to support management decision-making. Contribute to the ongoing development of underwriting appetite, products and portfolio strategy through market insight, technical expertise and experience across the mid-market and large corporate sectors. Support the promotion of products and services through the broker community, including attendance at broker meetings, market visits and networking events. Represent the organisation professionally at industry and corporate events, consistently demonstrating its values and expected behaviours. Work collaboratively with the Head of Casualty on complex risks, referrals and strategic initiatives, providing support and deputising where appropriate. Ensure all underwriting activity complies with relevant regulatory, legal and governance requirements, as well as applicable Group policies. Develop and maintain proficiency across all relevant underwriting and business systems. Undertake any additional duties and responsibilities as required.
Sep 15, 2026
Full time
New Vacancy: Underwriter - Casualty London Market Insurer City of London I am currently partnered with a London Market Insurer who are seeking an Underwriting to join their growing London Market Casualty division. This role will be Underwriting Casualty related risks including; Employers Liability, Public & Products Liability from the UK and other multi-national jurisdictions. My client is looking for an experienced Casualty Underwriter within the London Market, with a focus on new business who can help to build and shape a profitability Liability book. Key Responsibilities Ensure the effective delivery of the Liability portfolio strategy and business plans in line with underwriting objectives. Work closely with the Head of Casualty and Underwriting Senior Leadership Team to develop and grow a profitable Liability portfolio. Underwrite new and renewal Liability business within delegated authority, maintaining strong underwriting discipline and delivering profitable outcomes. Review applications and supporting information for risks requiring technical underwriting expertise and sound commercial judgement. Assess risk acceptability in accordance with underwriting guidelines, appetite and delegated authority levels. Recommend appropriate pricing, terms, conditions and coverage enhancements based on detailed technical analysis and consideration of commercial and competitive factors. Develop, manage and strengthen broker relationships to support profitable growth across the UK mid-market and large corporate sectors. Identify and secure new business opportunities while maintaining high levels of service and engagement with existing broker partners. Prepare quotations and respond effectively to enquiries from brokers, internal stakeholders and other business partners, escalating matters where appropriate. Communicate underwriting decisions clearly and professionally, including referral outcomes, underwriting requirements and declinatures where necessary. Analyse the quality, profitability and performance of the Liability portfolio, producing reports and recommendations to support management decision-making. Contribute to the ongoing development of underwriting appetite, products and portfolio strategy through market insight, technical expertise and experience across the mid-market and large corporate sectors. Support the promotion of products and services through the broker community, including attendance at broker meetings, market visits and networking events. Represent the organisation professionally at industry and corporate events, consistently demonstrating its values and expected behaviours. Work collaboratively with the Head of Casualty on complex risks, referrals and strategic initiatives, providing support and deputising where appropriate. Ensure all underwriting activity complies with relevant regulatory, legal and governance requirements, as well as applicable Group policies. Develop and maintain proficiency across all relevant underwriting and business systems. Undertake any additional duties and responsibilities as required.
Senior Class Underwriter - Transport Logistics Lead
Chaucer Group
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website Job summary Work with Head of Marine: In taking the lead for developing strategy, producing Business Plan and Underwriting the Transport Logistics (TL) account for Chaucer and to manage, mentor and develop the TL underwriting team. To lead TL team strategy, client and broker distribution plan ensuring Chaucer attain global TL leadership position and 'go to' market of choice. Ownership for all aspects of underwriting and management of the Transport Logistics (TL) class with specific responsibility for driving growth through geographically diverse distribution and product business mix. Set, have ownership of and manage, alongside Head of Marine, Chaucer's strategy for TL business Develop long-term strategy for Chaucer's TL business across all business platforms and Chaucer hubs Produce and present Business Plans for agreement by Underwriting management Ensure the TL team underwrite in accordance with the Business Plans, Syndicate Guidelines & Compliance requirements Continuous Assessment and development of TL class Pricing Models. Ensure compliance with and maintenance of Syndicate Systems. Ensure compliance with Lloyd's regulations and Byelaws. Peer Review of risks as allocated under the Peer Review selection criteria and responsibility matrix as set out in the Underwriting Manual. Monitor & ensure the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility. Maintain and develop relationships with Brokers to ensure good business flow of new and renewal business Maintain and develop relationships with Customers to aid business understanding, risk retention and target new business, including travel as may be required Maintain and develop market profile for Chaucer syndicate generally and TL class in particular Monitor results of the portfolio on an ongoing basis, including liaison with Claims Department. Report accordingly, as and when required Monitor TL Industry trends, including any loss trends Liaise with overseas offices to co-ordinate strategy and maintain good inter-office communication Monitor premium / pricing levels, aggregations and aggregation issues Ensure any Facultative Reinsurance is purchased in accordance with Chaucer guidelines and in conjunction with the Head of Marine Work with Head of Marine and Reinsurance Purchasing team on outwards Reinsurance programme, including meetings with Reinsurers and preparation of renewal submission(s) Regulatory responsibilities Manage the relationships with Customers, Agents and Service Providers: Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction Foster positive relationships with customers and attain an understanding of their needs Ensure that customer complaints are promptly identified, recorded and referred as appropriate Ensure that the principles of Treating Customers Fairly (TCF) are upheld by Agents and Service Providers Significant relevant marine experience reasonable levels of underwriting experience Experience of lead negotiating with brokers and liaising with clients Understanding of actuarial rating process Understanding of business planning process Technical skills Microsoft Office: Word and Excel (Intermediate) Education & Experience 5 GCSE's English and Maths grade "C" or above (or equivalent) Lloyds Introductory Test ACII Skills and Competencies Strategic & Innovative Thinking Translates organisational vision through effective goal setting and strategic planning. Able to think creatively and innovatively Commercial Awareness Understanding of the way the business works and displays knowledge of the external market place, in order to drive the business forward. Translates Execution Striving to build key relationships and showing ownership of targets; focusing on results Resilience & Adaptability Demonstrates high personal resilience and ability to adapt to change.
Sep 15, 2026
Full time
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website Job summary Work with Head of Marine: In taking the lead for developing strategy, producing Business Plan and Underwriting the Transport Logistics (TL) account for Chaucer and to manage, mentor and develop the TL underwriting team. To lead TL team strategy, client and broker distribution plan ensuring Chaucer attain global TL leadership position and 'go to' market of choice. Ownership for all aspects of underwriting and management of the Transport Logistics (TL) class with specific responsibility for driving growth through geographically diverse distribution and product business mix. Set, have ownership of and manage, alongside Head of Marine, Chaucer's strategy for TL business Develop long-term strategy for Chaucer's TL business across all business platforms and Chaucer hubs Produce and present Business Plans for agreement by Underwriting management Ensure the TL team underwrite in accordance with the Business Plans, Syndicate Guidelines & Compliance requirements Continuous Assessment and development of TL class Pricing Models. Ensure compliance with and maintenance of Syndicate Systems. Ensure compliance with Lloyd's regulations and Byelaws. Peer Review of risks as allocated under the Peer Review selection criteria and responsibility matrix as set out in the Underwriting Manual. Monitor & ensure the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility. Maintain and develop relationships with Brokers to ensure good business flow of new and renewal business Maintain and develop relationships with Customers to aid business understanding, risk retention and target new business, including travel as may be required Maintain and develop market profile for Chaucer syndicate generally and TL class in particular Monitor results of the portfolio on an ongoing basis, including liaison with Claims Department. Report accordingly, as and when required Monitor TL Industry trends, including any loss trends Liaise with overseas offices to co-ordinate strategy and maintain good inter-office communication Monitor premium / pricing levels, aggregations and aggregation issues Ensure any Facultative Reinsurance is purchased in accordance with Chaucer guidelines and in conjunction with the Head of Marine Work with Head of Marine and Reinsurance Purchasing team on outwards Reinsurance programme, including meetings with Reinsurers and preparation of renewal submission(s) Regulatory responsibilities Manage the relationships with Customers, Agents and Service Providers: Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction Foster positive relationships with customers and attain an understanding of their needs Ensure that customer complaints are promptly identified, recorded and referred as appropriate Ensure that the principles of Treating Customers Fairly (TCF) are upheld by Agents and Service Providers Significant relevant marine experience reasonable levels of underwriting experience Experience of lead negotiating with brokers and liaising with clients Understanding of actuarial rating process Understanding of business planning process Technical skills Microsoft Office: Word and Excel (Intermediate) Education & Experience 5 GCSE's English and Maths grade "C" or above (or equivalent) Lloyds Introductory Test ACII Skills and Competencies Strategic & Innovative Thinking Translates organisational vision through effective goal setting and strategic planning. Able to think creatively and innovatively Commercial Awareness Understanding of the way the business works and displays knowledge of the external market place, in order to drive the business forward. Translates Execution Striving to build key relationships and showing ownership of targets; focusing on results Resilience & Adaptability Demonstrates high personal resilience and ability to adapt to change.
Capio Recruitment Insurance
Claims Handler
Capio Recruitment Insurance Bristol, Somerset
Job Title: Claims Handler Location: Bristol (Hybrid - 3 days per week in the office) Salary: Up to £35,000 Benefits: Hybrid working, professional qualification support (CII), long-term progression opportunities About the Company: This is an opportunity to join a well-established and growing specialist insurer with a strong reputation across financial lines, construction, accident & health, and affinity products. Backed by a major international parent group, the business combines the stability and support of a global insurer with the close-knit culture of a smaller regional team. With excellent staff retention and ambitious growth plans over the next few years, the business offers genuine long-term career development within a collaborative environment. Role Summary: This is an opportunity to join a busy claims function and manage insurance claims from first notification through to settlement or resolution. You'll take ownership of claim outcomes, work closely with customers, brokers, adjusters and suppliers, and build broader technical exposure across coverage, liability, reserving and claims decision-making. Key Responsibilities: • Manage claims from FNOL through to resolution: Build end-to-end claims experience while taking ownership of outcomes • Review policy terms, coverage and claim documentation: Develop stronger technical judgement around coverage and liability decisions • Communicate with customers and brokers: Build trusted relationships while providing clear and professional claims updates • Liaise with TPAs, adjusters and suppliers: Gain exposure to the wider claims process and external stakeholders • Maintain accurate, audit-ready claim files: Strengthen your understanding of regulatory, data and compliance requirements • Monitor reserves, indemnity spend and settlement strategy: Develop commercial awareness and intelligent claims decision-making Requirements: • Experience or technical knowledge of insurance claims, including the claims lifecycle from FNOL through to settlement • Understanding of policy wordings, coverage principles and liability assessment, with familiarity with Civil Procedure Rules and the litigation process • Awareness of FCA requirements, Consumer Duty, data protection and fair customer outcomes • Confident communication, organisation and claims-system skills, with the ability to manage workloads and escalate complex matters appropriately If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Claims Advisor, Claims Technician, Claims Adjuster, Claims Specialist, Insurance Claims Handler
Sep 15, 2026
Full time
Job Title: Claims Handler Location: Bristol (Hybrid - 3 days per week in the office) Salary: Up to £35,000 Benefits: Hybrid working, professional qualification support (CII), long-term progression opportunities About the Company: This is an opportunity to join a well-established and growing specialist insurer with a strong reputation across financial lines, construction, accident & health, and affinity products. Backed by a major international parent group, the business combines the stability and support of a global insurer with the close-knit culture of a smaller regional team. With excellent staff retention and ambitious growth plans over the next few years, the business offers genuine long-term career development within a collaborative environment. Role Summary: This is an opportunity to join a busy claims function and manage insurance claims from first notification through to settlement or resolution. You'll take ownership of claim outcomes, work closely with customers, brokers, adjusters and suppliers, and build broader technical exposure across coverage, liability, reserving and claims decision-making. Key Responsibilities: • Manage claims from FNOL through to resolution: Build end-to-end claims experience while taking ownership of outcomes • Review policy terms, coverage and claim documentation: Develop stronger technical judgement around coverage and liability decisions • Communicate with customers and brokers: Build trusted relationships while providing clear and professional claims updates • Liaise with TPAs, adjusters and suppliers: Gain exposure to the wider claims process and external stakeholders • Maintain accurate, audit-ready claim files: Strengthen your understanding of regulatory, data and compliance requirements • Monitor reserves, indemnity spend and settlement strategy: Develop commercial awareness and intelligent claims decision-making Requirements: • Experience or technical knowledge of insurance claims, including the claims lifecycle from FNOL through to settlement • Understanding of policy wordings, coverage principles and liability assessment, with familiarity with Civil Procedure Rules and the litigation process • Awareness of FCA requirements, Consumer Duty, data protection and fair customer outcomes • Confident communication, organisation and claims-system skills, with the ability to manage workloads and escalate complex matters appropriately If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Claims Advisor, Claims Technician, Claims Adjuster, Claims Specialist, Insurance Claims Handler
JMG Group
Insurance Broker
JMG Group Consett, County Durham
Premier Insurance is a general insurance broker based in Consett, County Durham. We specialise in a wide range of both Personal Insurance and Business Insurance products for our clients of all ages. With over 20 years of experience and now part of the wider JMG Group, we proudly provide the most comprehensive and competitive insurance policies on the market for everyone living in the UK. We place in excess of £350 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing, which are values that shape everything we do. Our success is driven by our talented people, modern systems, and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners. Due to continued growth, we are looking for an additional Insurance Broker to join the team. The Opportunity Working as an Insurance Broker, you will be required to maximise sales performance by way of converting enquiries into live policies, and you will maximise customer retention and all revenue opportunities whilst providing effective customer service by handling calls, providing quotations, closing sales, and facilitating customer enquiries; both on the phone and those who customers that call into the office. Key Skills/Experience Required: To be considered for this position you must possess the following: Previous insurance sales experience Personal lines experience is preferred with some commercial awareness Able to build and maintain good working relationships with colleagues and customers Knowledge of insurance products and principles and FCA compliance Proven track record of sales success within a customer service focused environment Ability to multi-task and handle large caseloads I.T. skills including use of an insurance IT system, ideally SSP or Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Willingness to work towards Cert CII or already hold qualifications. Benefits: 27 days holiday entitlement +birthday off +additional days available for purchase Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Sick pay Many more REF-
Sep 15, 2026
Full time
Premier Insurance is a general insurance broker based in Consett, County Durham. We specialise in a wide range of both Personal Insurance and Business Insurance products for our clients of all ages. With over 20 years of experience and now part of the wider JMG Group, we proudly provide the most comprehensive and competitive insurance policies on the market for everyone living in the UK. We place in excess of £350 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing, which are values that shape everything we do. Our success is driven by our talented people, modern systems, and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners. Due to continued growth, we are looking for an additional Insurance Broker to join the team. The Opportunity Working as an Insurance Broker, you will be required to maximise sales performance by way of converting enquiries into live policies, and you will maximise customer retention and all revenue opportunities whilst providing effective customer service by handling calls, providing quotations, closing sales, and facilitating customer enquiries; both on the phone and those who customers that call into the office. Key Skills/Experience Required: To be considered for this position you must possess the following: Previous insurance sales experience Personal lines experience is preferred with some commercial awareness Able to build and maintain good working relationships with colleagues and customers Knowledge of insurance products and principles and FCA compliance Proven track record of sales success within a customer service focused environment Ability to multi-task and handle large caseloads I.T. skills including use of an insurance IT system, ideally SSP or Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Willingness to work towards Cert CII or already hold qualifications. Benefits: 27 days holiday entitlement +birthday off +additional days available for purchase Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Sick pay Many more REF-
Insure Recruitment
Commercial Insurance Manager
Insure Recruitment
Are you an accomplished commercial insurance professional ready to take your expertise into leadership? You've built the technical knowledge, know how to develop client relationships, negotiate with insurers and win business. Now you're ready for an opportunity where you can lead, influence and drive the growth of a commercial division . You'll join an established business with the foundations already firmly in place: a sizeable commercial book, a strong pipeline of new-business leads and a highly established HNW/Private Client division , creating excellent cross-selling opportunities. You'll take ownership of the commercial portfolio, develop new and existing relationships and help shape the strategy for future growth. As the division develops, you'll also recruit, lead and develop the commercial team . You don't need to already be a Head of Commercial/Commercial Insurance Manger. We're keen to speak with successful Senior Commercial Account Managers, Senior Brokers, Account Executives and Commercial Insurance Managers ready to take that next step. What you'll receive A sizeable, established commercial book A strong pipeline of new-business leads Excellent cross-selling opportunities through an established HNW/Private Client division Genuine autonomy and influence over the division's growth The opportunity to recruit and develop your team Hybrid working and flexibility Negotiable salary depending on experience Quarterly commission/incentive Attractive company benefits This is a hands-on commercial insurance leadership position , will combine commercial broking and client management with responsibility for the performance and continued development of the division. You'll be responsible for: Managing and developing commercial client relationships Retaining and growing the existing portfolio Handling renewals, remarketing and new business Developing and converting new-business opportunities Negotiating and building relationships with insurers Maximising cross-selling opportunities with the HNW division Driving the commercial growth strategy Recruiting, mentoring and developing the team What you'll bring You'll have broad commercial insurance experience across areas such as: Commercial Combined Property Owners Motor Trade Commercial Property Liability SME & General Commercial Risks You'll combine strong technical broking knowledge with excellent client and insurer relationship skills and experience across both renewals and new business. Previous leadership or mentoring experience would be advantageous, but we're equally interested in someone with the credibility, ambition and commercial ability to make that step into leadership . Hands-on Acturis experience is essential. CII qualifications are desirable. Ready for more? Insure Recruitment is working exclusively on this confidential London appointment. Salary is negotiable depending on experience , alongside a quarterly incentive, strong benefits and hybrid working flexibility. If you're ready to move beyond managing your own portfolio and take on greater leadership, influence and responsibility , we'd love to hear from you. Apply today or contact Francesca at Insure Recruitment for a completely confidential conversation.
Sep 15, 2026
Full time
Are you an accomplished commercial insurance professional ready to take your expertise into leadership? You've built the technical knowledge, know how to develop client relationships, negotiate with insurers and win business. Now you're ready for an opportunity where you can lead, influence and drive the growth of a commercial division . You'll join an established business with the foundations already firmly in place: a sizeable commercial book, a strong pipeline of new-business leads and a highly established HNW/Private Client division , creating excellent cross-selling opportunities. You'll take ownership of the commercial portfolio, develop new and existing relationships and help shape the strategy for future growth. As the division develops, you'll also recruit, lead and develop the commercial team . You don't need to already be a Head of Commercial/Commercial Insurance Manger. We're keen to speak with successful Senior Commercial Account Managers, Senior Brokers, Account Executives and Commercial Insurance Managers ready to take that next step. What you'll receive A sizeable, established commercial book A strong pipeline of new-business leads Excellent cross-selling opportunities through an established HNW/Private Client division Genuine autonomy and influence over the division's growth The opportunity to recruit and develop your team Hybrid working and flexibility Negotiable salary depending on experience Quarterly commission/incentive Attractive company benefits This is a hands-on commercial insurance leadership position , will combine commercial broking and client management with responsibility for the performance and continued development of the division. You'll be responsible for: Managing and developing commercial client relationships Retaining and growing the existing portfolio Handling renewals, remarketing and new business Developing and converting new-business opportunities Negotiating and building relationships with insurers Maximising cross-selling opportunities with the HNW division Driving the commercial growth strategy Recruiting, mentoring and developing the team What you'll bring You'll have broad commercial insurance experience across areas such as: Commercial Combined Property Owners Motor Trade Commercial Property Liability SME & General Commercial Risks You'll combine strong technical broking knowledge with excellent client and insurer relationship skills and experience across both renewals and new business. Previous leadership or mentoring experience would be advantageous, but we're equally interested in someone with the credibility, ambition and commercial ability to make that step into leadership . Hands-on Acturis experience is essential. CII qualifications are desirable. Ready for more? Insure Recruitment is working exclusively on this confidential London appointment. Salary is negotiable depending on experience , alongside a quarterly incentive, strong benefits and hybrid working flexibility. If you're ready to move beyond managing your own portfolio and take on greater leadership, influence and responsibility , we'd love to hear from you. Apply today or contact Francesca at Insure Recruitment for a completely confidential conversation.
Strategic Underwriting Audit & Governance Leader
CNA Hardy
CNA Hardy is seeking an experienced Underwriting Audit Manager in London to lead the underwriting audit function and drive governance, controls, and regulatory compliance across the business. You will manage the audit team, engage with senior stakeholders, and deliver clear audit outputs with regular reporting to committees and leadership teams. Knowledge of Lloyd's market is advantageous and leadership experience is essential.
Sep 15, 2026
Full time
CNA Hardy is seeking an experienced Underwriting Audit Manager in London to lead the underwriting audit function and drive governance, controls, and regulatory compliance across the business. You will manage the audit team, engage with senior stakeholders, and deliver clear audit outputs with regular reporting to committees and leadership teams. Knowledge of Lloyd's market is advantageous and leadership experience is essential.
Capio Recruitment Insurance
Senior Claims Handler
Capio Recruitment Insurance Bristol, Somerset
Job Title: Senior Claims Handler Location: Bristol (Hybrid - 3 days per week in the office) Salary: £35,000 - £45,000 DOE Benefits: Hybrid working, professional qualification support (CII), long-term progression opportunities About the Company: This is an opportunity to join a well-established and growing specialist insurer with a strong reputation across financial lines, construction, accident & health, and affinity products. Backed by a major international parent group, the business combines the stability and support of a global insurer with the close-knit culture of a smaller regional team. With excellent staff retention and ambitious growth plans over the next few years, the business offers genuine long-term career development within a collaborative environment. Role Summary: A growing insurer is looking to appoint a Senior Claims Handler to support a broad and varied claims portfolio across complex commercial lines. Working within a close-knit team, the role will combine hands-on claims handling with oversight of third-party administrators and key stakeholder management across the business. This position offers strong long-term progression potential, including the opportunity to help shape and eventually lead an in-house claims function as the business continues to expand. Key Responsibilities: • Manage a varied portfolio of complex claims across areas including Professional Indemnity, Accident & Health, and Construction All Risk, giving you exposure to diverse and technically challenging work • Oversee relationships with TPAs, panel firms, and service providers, allowing you to develop broader operational and stakeholder management experience • Handle referrals above delegated authority and contribute to resolution strategies on higher-value and more complex matters • Work closely with underwriters, actuaries, finance teams, and senior leadership, increasing your visibility across the wider business • Support claims process improvement initiatives and contribute to the future development of an in-house claims function • Produce clear reporting, reserve recommendations, and claims analysis to support business decision-making Requirements: • At least 5 years' claims handling experience • Experience handling claims within one or more of the following areas: Professional Indemnity, Accident & Health, or Construction All Risk • Ability to work independently and manage a varied workload within a fast-paced environment • Strong communication and stakeholder management skills • Experience working with TPAs, brokers, panel firms, or outsourced claims providers would be advantageous • Comfortable balancing technical claims work with operational and administrative responsibilities where required If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Claims Adjuster, Complex Claims Handler, Commercial Claims Handler, Financial Lines Claims Handler, Technical Claims Specialist
Sep 15, 2026
Full time
Job Title: Senior Claims Handler Location: Bristol (Hybrid - 3 days per week in the office) Salary: £35,000 - £45,000 DOE Benefits: Hybrid working, professional qualification support (CII), long-term progression opportunities About the Company: This is an opportunity to join a well-established and growing specialist insurer with a strong reputation across financial lines, construction, accident & health, and affinity products. Backed by a major international parent group, the business combines the stability and support of a global insurer with the close-knit culture of a smaller regional team. With excellent staff retention and ambitious growth plans over the next few years, the business offers genuine long-term career development within a collaborative environment. Role Summary: A growing insurer is looking to appoint a Senior Claims Handler to support a broad and varied claims portfolio across complex commercial lines. Working within a close-knit team, the role will combine hands-on claims handling with oversight of third-party administrators and key stakeholder management across the business. This position offers strong long-term progression potential, including the opportunity to help shape and eventually lead an in-house claims function as the business continues to expand. Key Responsibilities: • Manage a varied portfolio of complex claims across areas including Professional Indemnity, Accident & Health, and Construction All Risk, giving you exposure to diverse and technically challenging work • Oversee relationships with TPAs, panel firms, and service providers, allowing you to develop broader operational and stakeholder management experience • Handle referrals above delegated authority and contribute to resolution strategies on higher-value and more complex matters • Work closely with underwriters, actuaries, finance teams, and senior leadership, increasing your visibility across the wider business • Support claims process improvement initiatives and contribute to the future development of an in-house claims function • Produce clear reporting, reserve recommendations, and claims analysis to support business decision-making Requirements: • At least 5 years' claims handling experience • Experience handling claims within one or more of the following areas: Professional Indemnity, Accident & Health, or Construction All Risk • Ability to work independently and manage a varied workload within a fast-paced environment • Strong communication and stakeholder management skills • Experience working with TPAs, brokers, panel firms, or outsourced claims providers would be advantageous • Comfortable balancing technical claims work with operational and administrative responsibilities where required If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Claims Adjuster, Complex Claims Handler, Commercial Claims Handler, Financial Lines Claims Handler, Technical Claims Specialist
High Finance (UK) Limited T/A HFG
Reinsurance Pricing Actuary
High Finance (UK) Limited T/A HFG
I'm working on a Reinsurance Pricing Actuary opportunity within a specialist actuarial team, offering a great combination of pricing, modelling and technical development . The role will have a particular focus on treaty pricing , developing and maintaining models within Python and Tyche , alongside broader actuarial analysis and model development. You'll also work closely with underwriting, exposure and specialist teams to improve the modelling of complex risks and support wider business decision-making. Key areas of the role include: Treaty pricing and pricing model development Building and enhancing models using Python & Tyche Model validation, sensitivity analysis and governance Developing and improving existing actuarial tools and processes Working closely with underwriting and exposure teams Applying statistical techniques to the modelling of complex and specialist risks We're looking for: FIA qualified actuary Strong actuarial modelling and analytical experience Background ideally within GI, reinsurance, pricing, capital or exposure/risk modelling Strong Excel/VBA skills An interest in coding and developing technical modelling capabilities Reinsurance experience and knowledge of SQL would be advantageous London This could be a particularly interesting move for someone who enjoys the technical side of actuarial work and wants greater exposure to reinsurance pricing, model development and specialist risks. Drop me a message if you'd like to hear more.
Sep 15, 2026
Full time
I'm working on a Reinsurance Pricing Actuary opportunity within a specialist actuarial team, offering a great combination of pricing, modelling and technical development . The role will have a particular focus on treaty pricing , developing and maintaining models within Python and Tyche , alongside broader actuarial analysis and model development. You'll also work closely with underwriting, exposure and specialist teams to improve the modelling of complex risks and support wider business decision-making. Key areas of the role include: Treaty pricing and pricing model development Building and enhancing models using Python & Tyche Model validation, sensitivity analysis and governance Developing and improving existing actuarial tools and processes Working closely with underwriting and exposure teams Applying statistical techniques to the modelling of complex and specialist risks We're looking for: FIA qualified actuary Strong actuarial modelling and analytical experience Background ideally within GI, reinsurance, pricing, capital or exposure/risk modelling Strong Excel/VBA skills An interest in coding and developing technical modelling capabilities Reinsurance experience and knowledge of SQL would be advantageous London This could be a particularly interesting move for someone who enjoys the technical side of actuarial work and wants greater exposure to reinsurance pricing, model development and specialist risks. Drop me a message if you'd like to hear more.
Reed
Claims & Customer Service Advisor
Reed Southend-on-sea, Essex
Claims & Customer Service Advisor Location: Shoeburyness, Essex Salary: £26000 - £28000 Job Type: Full-time, Permanent, ONSITE Overview Are you looking for a varied insurance role where you can truly take ownership of customer outcomes? I am seeking a Claims & Customer Service Advisor to join a dynamic team supporting a range of insurance products, including Gadget, Travel and Ticket Protection . This is an excellent opportunity for someone with insurance industry experience who enjoys working across claims, customer service, sales support and complaint handling, rather than being limited to a purely scripted contact centre role. You'll work closely with underwriters, repair and fulfilment partners, finance teams, and other internal stakeholders to ensure customers receive excellent service and their cases are resolved efficiently. Key Responsibilities Claims Handling Manage mobile phone and gadget insurance claims, including loss, theft and accidental damage claims. Handle ticket protection claims and refund requests following product training. Liaise with underwriters regarding travel insurance product queries. Work closely with repair and fulfilment teams to progress and conclude claims efficiently. Sales & Customer Service Respond to travel insurance sales and service enquiries. Support customers with mobile phone and gadget insurance queries. Process premium and excess payments. Manage policy cancellations and retention conversations. Complaints Management Log and handle first-line customer complaints in line with company procedures and regulatory requirements. Team Collaboration Work with Finance and Accounts teams to resolve payment and reconciliation queries. Liaise with colleagues and stakeholders across the business to support customer outcomes. Support the wider team with additional duties as required. What I'm Looking For Previous experience within a regulated insurance environment , ideally in claims handling or customer service. Strong understanding of insurance products and processes. Excellent verbal and written communication skills with confidence handling customer interactions via phone and email. High levels of accuracy and attention to detail. A positive, proactive and self-motivated approach. A genuine customer-first mindset with the ability to take ownership of cases from start to finish. Comfortable working across multiple products and priorities within a fast-paced environment. Strong IT skills, including proficiency in Microsoft Word and Excel . A willingness to suggest improvements and contribute ideas to enhance customer experience and operational processes. Desirable Skills Experience handling customer complaints. Knowledge of fraud investigation and fraud management processes. Additional language skills (bi-lingual or multi-lingual). What's on Offer? A diverse and engaging role with exposure to multiple insurance products. The opportunity to build experience across claims, service, sales support and complaints handling. A collaborative team environment where your ideas and contributions are valued. The chance to make a real impact on customer outcomes through ownership and accountability. If you're an insurance professional who enjoys variety, problem-solving and delivering outstanding customer service, we'd love to hear from you.
Sep 15, 2026
Full time
Claims & Customer Service Advisor Location: Shoeburyness, Essex Salary: £26000 - £28000 Job Type: Full-time, Permanent, ONSITE Overview Are you looking for a varied insurance role where you can truly take ownership of customer outcomes? I am seeking a Claims & Customer Service Advisor to join a dynamic team supporting a range of insurance products, including Gadget, Travel and Ticket Protection . This is an excellent opportunity for someone with insurance industry experience who enjoys working across claims, customer service, sales support and complaint handling, rather than being limited to a purely scripted contact centre role. You'll work closely with underwriters, repair and fulfilment partners, finance teams, and other internal stakeholders to ensure customers receive excellent service and their cases are resolved efficiently. Key Responsibilities Claims Handling Manage mobile phone and gadget insurance claims, including loss, theft and accidental damage claims. Handle ticket protection claims and refund requests following product training. Liaise with underwriters regarding travel insurance product queries. Work closely with repair and fulfilment teams to progress and conclude claims efficiently. Sales & Customer Service Respond to travel insurance sales and service enquiries. Support customers with mobile phone and gadget insurance queries. Process premium and excess payments. Manage policy cancellations and retention conversations. Complaints Management Log and handle first-line customer complaints in line with company procedures and regulatory requirements. Team Collaboration Work with Finance and Accounts teams to resolve payment and reconciliation queries. Liaise with colleagues and stakeholders across the business to support customer outcomes. Support the wider team with additional duties as required. What I'm Looking For Previous experience within a regulated insurance environment , ideally in claims handling or customer service. Strong understanding of insurance products and processes. Excellent verbal and written communication skills with confidence handling customer interactions via phone and email. High levels of accuracy and attention to detail. A positive, proactive and self-motivated approach. A genuine customer-first mindset with the ability to take ownership of cases from start to finish. Comfortable working across multiple products and priorities within a fast-paced environment. Strong IT skills, including proficiency in Microsoft Word and Excel . A willingness to suggest improvements and contribute ideas to enhance customer experience and operational processes. Desirable Skills Experience handling customer complaints. Knowledge of fraud investigation and fraud management processes. Additional language skills (bi-lingual or multi-lingual). What's on Offer? A diverse and engaging role with exposure to multiple insurance products. The opportunity to build experience across claims, service, sales support and complaints handling. A collaborative team environment where your ideas and contributions are valued. The chance to make a real impact on customer outcomes through ownership and accountability. If you're an insurance professional who enjoys variety, problem-solving and delivering outstanding customer service, we'd love to hear from you.
Cowell Recruitment Ltd
Commercial Insurance Account Executive
Cowell Recruitment Ltd Bournemouth, Dorset
Job description: Job Title: Commercial Account Executive (Training can be provided) Location: Bournemouth Onsite role Hours: Monday - Friday 08:30 am - 5:00 pm Salary: £33 - £50 K (Neg) Cowell Recruitment are delighted to be assisting our clients in their search for a Commercial Account Executive based in Bournemouth. Due to expansion, an exciting position has become available for a Commercial Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. The Role: We are seeking a highly motivated and experienced Insurance Account Executive to join our busy and friendly team. In this pivotal role, you will be responsible for managing a portfolio of commercial and/or personal lines clients, providing outstanding service, and building lasting relationships. You will be a key point of contact for clients, ensuring their insurance needs are met efficiently and effectively. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Why Join Us? Competitive basic salary of up to £50 K (Neg / DOE) 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4 x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cash-plan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance policies at discounted rates Access to hundreds of high-street retailer discounts You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Enhanced maternity & paternity policies Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 08:30 am - 5:00 pm Monday - Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the right to work full time (RTW) will be considered for this role. E&OE . Job Type: Full-time
Sep 15, 2026
Full time
Job description: Job Title: Commercial Account Executive (Training can be provided) Location: Bournemouth Onsite role Hours: Monday - Friday 08:30 am - 5:00 pm Salary: £33 - £50 K (Neg) Cowell Recruitment are delighted to be assisting our clients in their search for a Commercial Account Executive based in Bournemouth. Due to expansion, an exciting position has become available for a Commercial Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. The Role: We are seeking a highly motivated and experienced Insurance Account Executive to join our busy and friendly team. In this pivotal role, you will be responsible for managing a portfolio of commercial and/or personal lines clients, providing outstanding service, and building lasting relationships. You will be a key point of contact for clients, ensuring their insurance needs are met efficiently and effectively. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Why Join Us? Competitive basic salary of up to £50 K (Neg / DOE) 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4 x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cash-plan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance policies at discounted rates Access to hundreds of high-street retailer discounts You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Enhanced maternity & paternity policies Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 08:30 am - 5:00 pm Monday - Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the right to work full time (RTW) will be considered for this role. E&OE . Job Type: Full-time
Cowell Recruitment Ltd
Commercial Account Handler
Cowell Recruitment Ltd Bournemouth, Dorset
Full job description Job Title: Commercial Insurance Account Handler Location: Bournemouth Salary: Up to £50,000 Job Type: Full-time, Permanent Hours: Monday - Friday, 9:00 AM - 5:30 PM Work Style: Onsite Are you a driven sales professional with a background in insurance looking to fast-track your career? Cowell Recruitment is delighted to be partnering with a highly respected, well-established insurance broker in Bournemouth . Due to sustained business growth, they are seeking an ambitious Commercial Account Executive to join their thriving, professional team. Whether you are an experienced Commercial Handler or a Personal Lines specialist looking to make the step up into commercial lines, this business actively invests in its staff, providing comprehensive training, fully funded CII qualifications, and a clear route to accelerated career progression. Key Responsibilities: Client Relationship Management: Build, nurture, and maintain strong, long-term relationships with B2B clients, acting as their trusted point of contact. Business Development: Identify, prospect, and secure new business opportunities through networking, warm leads, and market research to consistently hit revenue targets. Account Growth: Proactively manage an existing portfolio, identifying up-sell and cross-sell opportunities to maximise revenue and maximise client retention. Consultative Selling: Conduct client meetings to deeply understand their business objectives and deliver tailored, comprehensive risk solutions. What We Are Looking For: Experience: Minimum of 2+ years of experience within Personal Lines or Commercial Insurance is highly desirable. We will also consider high-caliber B2B sales professionals looking to transition into insurance. Skills: A proven track record in a target-driven sales environment with exceptional communication and negotiation skills. Education: Minimum Grade 4/C (or equivalent) in GCSE Maths and English. Ambition : A self-starter mentality with the drive to stamp your mark on the local market. Why Join Us? (The Benefits): Our client believes in rewarding hard work with an industry-leading package designed to protect your health, wealth, and future: Financial & Progression: Competitive basic salary up to £45k (negotiable DOE) + ongoing training and fully funded professional qualifications (Cert CII). Work-Life Balance: 22 days holiday (plus Bank Holidays), increasing with length of service. Health & Protection: Life Assurance (up to 4x salary), Income Protection (up to 5 years), and a comprehensive Healthcare Cash-plan. Future Planning: Contributory pension scheme (5% employer / 5% employee contribution). Lifestyle Perks: Salary sacrifice schemes (Cycle to Work, Car Leasing, Tech purchase), discounted gym memberships, and hundreds of high-street retail discounts. Well being: Enhanced maternity/paternity policies and access to an Employee Assistance Programme (EAP). To Apply: If you are ready to elevate your career with a supportive, expanding business, please submit your CV today for immediate consideration. Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the permanent right to work in the UK will be considered for this role. E&OE.
Sep 15, 2026
Full time
Full job description Job Title: Commercial Insurance Account Handler Location: Bournemouth Salary: Up to £50,000 Job Type: Full-time, Permanent Hours: Monday - Friday, 9:00 AM - 5:30 PM Work Style: Onsite Are you a driven sales professional with a background in insurance looking to fast-track your career? Cowell Recruitment is delighted to be partnering with a highly respected, well-established insurance broker in Bournemouth . Due to sustained business growth, they are seeking an ambitious Commercial Account Executive to join their thriving, professional team. Whether you are an experienced Commercial Handler or a Personal Lines specialist looking to make the step up into commercial lines, this business actively invests in its staff, providing comprehensive training, fully funded CII qualifications, and a clear route to accelerated career progression. Key Responsibilities: Client Relationship Management: Build, nurture, and maintain strong, long-term relationships with B2B clients, acting as their trusted point of contact. Business Development: Identify, prospect, and secure new business opportunities through networking, warm leads, and market research to consistently hit revenue targets. Account Growth: Proactively manage an existing portfolio, identifying up-sell and cross-sell opportunities to maximise revenue and maximise client retention. Consultative Selling: Conduct client meetings to deeply understand their business objectives and deliver tailored, comprehensive risk solutions. What We Are Looking For: Experience: Minimum of 2+ years of experience within Personal Lines or Commercial Insurance is highly desirable. We will also consider high-caliber B2B sales professionals looking to transition into insurance. Skills: A proven track record in a target-driven sales environment with exceptional communication and negotiation skills. Education: Minimum Grade 4/C (or equivalent) in GCSE Maths and English. Ambition : A self-starter mentality with the drive to stamp your mark on the local market. Why Join Us? (The Benefits): Our client believes in rewarding hard work with an industry-leading package designed to protect your health, wealth, and future: Financial & Progression: Competitive basic salary up to £45k (negotiable DOE) + ongoing training and fully funded professional qualifications (Cert CII). Work-Life Balance: 22 days holiday (plus Bank Holidays), increasing with length of service. Health & Protection: Life Assurance (up to 4x salary), Income Protection (up to 5 years), and a comprehensive Healthcare Cash-plan. Future Planning: Contributory pension scheme (5% employer / 5% employee contribution). Lifestyle Perks: Salary sacrifice schemes (Cycle to Work, Car Leasing, Tech purchase), discounted gym memberships, and hundreds of high-street retail discounts. Well being: Enhanced maternity/paternity policies and access to an Employee Assistance Programme (EAP). To Apply: If you are ready to elevate your career with a supportive, expanding business, please submit your CV today for immediate consideration. Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the permanent right to work in the UK will be considered for this role. E&OE.
Denham Recruitment Limited
Client Account Manager
Denham Recruitment Limited Northampton, Northamptonshire
Client Account Manager / Relationship Manager Location: Midlands Salary: £45,000 + car allowance Contract: Permanent, Full-time Working Pattern: Hybrid Industry: Insurance, property services, home emergency About the Role We are seeking a dynamic and commercially driven Client Account Manager to join a growing, forward-thinking business with ambitious plans for 2026 and beyond. This is a relationship-focused role, responsible for managing and developing key client partnerships while ensuring exceptional service delivery. You will act as the primary point of contact for strategic clients, working closely with senior stakeholders and internal teams (surveying, technical, operational) to drive client satisfaction, retention, and revenue growth. Client Account Manager Key Responsibilities Manage and grow a portfolio of key client accounts Build strong, long-term relationships with stakeholders Deliver against revenue and growth targets Conduct regular client reviews and performance meetings Ensure service delivery meets agreed SLAs and KPIs Identify cross-selling and new business opportunities Produce client reports, insights, and presentations Support tenders, proposals, and business development activity Collaborate with operational teams to enhance customer experience About You Proven experience in account management/business development Strong stakeholder management and relationship-building skills Commercially focused with a track record of delivering revenue growth Excellent communication, negotiation, and presentation skills Experience within insurance, property services, home emergency sectors (essential) Understanding of the insurance claims lifecycle Client Account Manager Package £45,000 plus car allowance Hybrid working Excellent employee benefits package Opportunity to join a growing, innovative business Clear scope for career development and progression If you're a proactive and relationship-driven professional looking to make an impact in a growing organisation, we'd love to hear from you. Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector. If you think you have the relevant experience for this Client Account Manager role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.
Sep 15, 2026
Full time
Client Account Manager / Relationship Manager Location: Midlands Salary: £45,000 + car allowance Contract: Permanent, Full-time Working Pattern: Hybrid Industry: Insurance, property services, home emergency About the Role We are seeking a dynamic and commercially driven Client Account Manager to join a growing, forward-thinking business with ambitious plans for 2026 and beyond. This is a relationship-focused role, responsible for managing and developing key client partnerships while ensuring exceptional service delivery. You will act as the primary point of contact for strategic clients, working closely with senior stakeholders and internal teams (surveying, technical, operational) to drive client satisfaction, retention, and revenue growth. Client Account Manager Key Responsibilities Manage and grow a portfolio of key client accounts Build strong, long-term relationships with stakeholders Deliver against revenue and growth targets Conduct regular client reviews and performance meetings Ensure service delivery meets agreed SLAs and KPIs Identify cross-selling and new business opportunities Produce client reports, insights, and presentations Support tenders, proposals, and business development activity Collaborate with operational teams to enhance customer experience About You Proven experience in account management/business development Strong stakeholder management and relationship-building skills Commercially focused with a track record of delivering revenue growth Excellent communication, negotiation, and presentation skills Experience within insurance, property services, home emergency sectors (essential) Understanding of the insurance claims lifecycle Client Account Manager Package £45,000 plus car allowance Hybrid working Excellent employee benefits package Opportunity to join a growing, innovative business Clear scope for career development and progression If you're a proactive and relationship-driven professional looking to make an impact in a growing organisation, we'd love to hear from you. Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector. If you think you have the relevant experience for this Client Account Manager role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.
IPS Group
Commercial Underwriter Glasgow
IPS Group Glasgow, Lanarkshire
IPS Group are partnering exclusively with one of the most well known names in the insurance industry to help them grow and develop their underwriting function across their regional office network. We are looking for Underwriters with experience of either property, casualty or commercial motor in a role which will offer exposure to all products. This is an exciting opportunity to join a growing commercial underwriting team where you'll gain exposure to a genuinely diverse portfolio of risks across Property & Casualty, Motor Trade and Motor Fleet. Unlike many underwriting roles that focus on one class of business, this position offers the chance to develop your technical knowledge across multiple commercial lines while working on new business, renewals and mid-term adjustments within a supportive and highly collaborative environment. You will focus on premiums up to £35,000. Working closely with brokers and key stakeholders, you'll assess, negotiate and underwrite a wide range of commercial risks, balancing strong underwriting discipline with excellent customer outcomes. You'll be empowered to make informed decisions, build lasting relationships and contribute to profitable growth, while receiving ongoing technical training and clear career development opportunities. We are keen to speak with underwriters from all commercial insurance backgrounds, including Property & Casualty, Commercial Combined, Motor Trade, Motor Fleet, Liability, Package, SME or Mid-Market business. If you have experience handling commercial risks within a regulated insurance environment and are looking for a role that will expand your expertise across multiple product classes, we'd love to hear from you. This is a hybrid opportunity with just two days per week in the office and three days working from home, offering flexibility while maintaining strong team collaboration. Whether you're looking to expand your technical capabilities or take the next step in your underwriting career, this role provides an excellent platform for long-term development and progression.
Sep 15, 2026
Full time
IPS Group are partnering exclusively with one of the most well known names in the insurance industry to help them grow and develop their underwriting function across their regional office network. We are looking for Underwriters with experience of either property, casualty or commercial motor in a role which will offer exposure to all products. This is an exciting opportunity to join a growing commercial underwriting team where you'll gain exposure to a genuinely diverse portfolio of risks across Property & Casualty, Motor Trade and Motor Fleet. Unlike many underwriting roles that focus on one class of business, this position offers the chance to develop your technical knowledge across multiple commercial lines while working on new business, renewals and mid-term adjustments within a supportive and highly collaborative environment. You will focus on premiums up to £35,000. Working closely with brokers and key stakeholders, you'll assess, negotiate and underwrite a wide range of commercial risks, balancing strong underwriting discipline with excellent customer outcomes. You'll be empowered to make informed decisions, build lasting relationships and contribute to profitable growth, while receiving ongoing technical training and clear career development opportunities. We are keen to speak with underwriters from all commercial insurance backgrounds, including Property & Casualty, Commercial Combined, Motor Trade, Motor Fleet, Liability, Package, SME or Mid-Market business. If you have experience handling commercial risks within a regulated insurance environment and are looking for a role that will expand your expertise across multiple product classes, we'd love to hear from you. This is a hybrid opportunity with just two days per week in the office and three days working from home, offering flexibility while maintaining strong team collaboration. Whether you're looking to expand your technical capabilities or take the next step in your underwriting career, this role provides an excellent platform for long-term development and progression.
IPS Group
Cross Class Commercial Underwriter- 2 days in the office
IPS Group Bristol, Somerset
IPS Group are partnering exclusively with one of the most well known names in the insurance industry to help them grow and develop their underwriting function across their regional office network. We are looking for Underwriters with experience of either property, casualty or commercial motor in a role which will offer exposure to all products. This is an exciting opportunity to join a growing commercial underwriting team where you'll gain exposure to a genuinely diverse portfolio of risks across Property & Casualty, Motor Trade and Motor Fleet. Unlike many underwriting roles that focus on one class of business, this position offers the chance to develop your technical knowledge across multiple commercial lines while working on new business, renewals and mid-term adjustments within a supportive and highly collaborative environment. You will focus on premiums up to £35,000. Working closely with brokers and key stakeholders, you'll assess, negotiate and underwrite a wide range of commercial risks, balancing strong underwriting discipline with excellent customer outcomes. You'll be empowered to make informed decisions, build lasting relationships and contribute to profitable growth, while receiving ongoing technical training and clear career development opportunities. We are keen to speak with underwriters from all commercial insurance backgrounds, including Property & Casualty, Commercial Combined, Motor Trade, Motor Fleet, Liability, Package, SME or Mid-Market business. If you have experience handling commercial risks within a regulated insurance environment and are looking for a role that will expand your expertise across multiple product classes, we'd love to hear from you. This is a hybrid opportunity with just two days per week in the office and three days working from home, offering flexibility while maintaining strong team collaboration. Whether you're looking to expand your technical capabilities or take the next step in your underwriting career, this role provides an excellent platform for long-term development and progression.
Sep 15, 2026
Full time
IPS Group are partnering exclusively with one of the most well known names in the insurance industry to help them grow and develop their underwriting function across their regional office network. We are looking for Underwriters with experience of either property, casualty or commercial motor in a role which will offer exposure to all products. This is an exciting opportunity to join a growing commercial underwriting team where you'll gain exposure to a genuinely diverse portfolio of risks across Property & Casualty, Motor Trade and Motor Fleet. Unlike many underwriting roles that focus on one class of business, this position offers the chance to develop your technical knowledge across multiple commercial lines while working on new business, renewals and mid-term adjustments within a supportive and highly collaborative environment. You will focus on premiums up to £35,000. Working closely with brokers and key stakeholders, you'll assess, negotiate and underwrite a wide range of commercial risks, balancing strong underwriting discipline with excellent customer outcomes. You'll be empowered to make informed decisions, build lasting relationships and contribute to profitable growth, while receiving ongoing technical training and clear career development opportunities. We are keen to speak with underwriters from all commercial insurance backgrounds, including Property & Casualty, Commercial Combined, Motor Trade, Motor Fleet, Liability, Package, SME or Mid-Market business. If you have experience handling commercial risks within a regulated insurance environment and are looking for a role that will expand your expertise across multiple product classes, we'd love to hear from you. This is a hybrid opportunity with just two days per week in the office and three days working from home, offering flexibility while maintaining strong team collaboration. Whether you're looking to expand your technical capabilities or take the next step in your underwriting career, this role provides an excellent platform for long-term development and progression.
London Insurance Market Consultant
Vanquish Technologies Limited City, London
London Insurance Market Consultant Location: London / Hybrid Employment Type: Full-Time, Permanent Working Model: Hybrid primarily remote with approximately 1 day per week in London/client offices Sector: Insurance / Financial Services Role Overview Required Experience London Insurance Market ecosystem, Specialty Insurance Location London, UK Compensation Competitive We are s click apply for full job details
Sep 15, 2026
Full time
London Insurance Market Consultant Location: London / Hybrid Employment Type: Full-Time, Permanent Working Model: Hybrid primarily remote with approximately 1 day per week in London/client offices Sector: Insurance / Financial Services Role Overview Required Experience London Insurance Market ecosystem, Specialty Insurance Location London, UK Compensation Competitive We are s click apply for full job details
Strategic Transport & Logistics Underwriting Lead
Chaucer Group
Chaucer Group in London seeks a strategic TL underwriting leader to develop the Transport Logistics business, produce the annual plan, and mentor the TL underwriting team. You will own the TL class strategy, drive growth through global distribution, and ensure compliance with Lloyd's and internal guidelines. As Head of Marine collaboration, you will oversee pricing models, portfolio monitoring, and market profiling while maintaining strong relationships with brokers and customers worldwide.
Sep 15, 2026
Full time
Chaucer Group in London seeks a strategic TL underwriting leader to develop the Transport Logistics business, produce the annual plan, and mentor the TL underwriting team. You will own the TL class strategy, drive growth through global distribution, and ensure compliance with Lloyd's and internal guidelines. As Head of Marine collaboration, you will oversee pricing models, portfolio monitoring, and market profiling while maintaining strong relationships with brokers and customers worldwide.
Wise May Ltd
Technical Accountant
Wise May Ltd
Wise May are looking for a proactive, detail orientated Insurance Technical Accountant to join a Global Reinsurer. Within this role you will lead and oversee the administration of insurance accounts and contracts, engaging with internal operations teams and their outsourced underwriting and operations provider to deliver strategic oversight of data integrity across Energy. This is a full time, permanent position with hybrid working (3 days in the office / 2 remote) and the working hours are 9am-5pm. Insurance Technical Accountant duties and responsibilities include: Lead and oversee the administration of insurance and reinsurance contracts for Energy. Responsible for the validation of facultative entries and risks in accounting and underwriting systems, maintaining high standards of data governance. Provide strategic oversight of data integrity across assigned Lines of Business whether managed internally or through outsourced partners. Oversee the correct input and audit of Terms & Conditions in the accounting system, implementing robust quality assurance protocols. Ensure completeness and accuracy in the recording of account and claims advices, driving accountability across teams. Serve as a senior liaison between Underwriting, Claims, brokers, cedents, and outsourced teams to resolve complex discrepancies and ensure alignment across stakeholders. Identify, document, and escalate issues related to outsourced deliverables, ensuring timely resolution and continuous improvement. Govern outsourced initiatives, ensuring adherence to contractual obligations, quality benchmarks, and delivery timelines. Analyse and interpret internal reports to monitor client accounts and performance metrics, providing actionable insights and strategic recommendations to senior stakeholders. Champion knowledge sharing and collaboration across internal teams and external partners, fostering a culture of transparency and continuous learning. Communicate effectively and constructively with staff and leadership, influencing outcomes and driving engagement Lead the organisation and prioritisation of workload within the outsourced team, maintaining SLA compliance and proactively managing performance. Execute Internal Control System (ICS) checks in line with applicable guidelines and actively assist Underwriters in fulfilling these control requirements. Supervise the accuracy and complete documentation for underwriting, accounting, and claims within the Document Management System (DMS). Conduct payment sanctions and embargo screenings by reviewing relevant lists and escalate to Underwriting or Legal teams for further assessment when necessary. Serve as a key point of accountability for both internal and external audits, including those conducted by third parties and local regulatory bodies. Oversee cashflow activities, including the setup of client bank accounts within the accounting system. Ensure that Processing of incoming and outgoing payments is accurate and executed in a timely manner. Track and follow up on outstanding payments and unresolved balances related to the outsourced portfolio and designated contracts. Insurance Technical Accountant skills and experience required: In-depth insurance and reinsurance expertise, with demonstrable knowledge working across Energy. Extensive knowledge of technical accounting, settlement processes, cash management, credit control and business reporting within the London Market. Demonstrable experience working in insurance operations, supporting underwriting teams. Previous experience working with outsourced service providers is highly benefical. Proficient at building and maintaining trusted relationships across different business teams. Passionate about driving innovation and operational excellence. Proactive nature, with strong attention to detail. Benefits: Private Medical Insurance Dental Insurance Critical Illness Insurance Pension - 5% Individual Contribution / 10% Employer contribution, which can be increased to 25% (maximum combined contribution) Death In Service Income Protection Holidays - 25 days which increase with service as well as having additional days off for special events and volunteering. Holiday Purchase Scheme - can buy and sell up to 5 days.
Sep 14, 2026
Full time
Wise May are looking for a proactive, detail orientated Insurance Technical Accountant to join a Global Reinsurer. Within this role you will lead and oversee the administration of insurance accounts and contracts, engaging with internal operations teams and their outsourced underwriting and operations provider to deliver strategic oversight of data integrity across Energy. This is a full time, permanent position with hybrid working (3 days in the office / 2 remote) and the working hours are 9am-5pm. Insurance Technical Accountant duties and responsibilities include: Lead and oversee the administration of insurance and reinsurance contracts for Energy. Responsible for the validation of facultative entries and risks in accounting and underwriting systems, maintaining high standards of data governance. Provide strategic oversight of data integrity across assigned Lines of Business whether managed internally or through outsourced partners. Oversee the correct input and audit of Terms & Conditions in the accounting system, implementing robust quality assurance protocols. Ensure completeness and accuracy in the recording of account and claims advices, driving accountability across teams. Serve as a senior liaison between Underwriting, Claims, brokers, cedents, and outsourced teams to resolve complex discrepancies and ensure alignment across stakeholders. Identify, document, and escalate issues related to outsourced deliverables, ensuring timely resolution and continuous improvement. Govern outsourced initiatives, ensuring adherence to contractual obligations, quality benchmarks, and delivery timelines. Analyse and interpret internal reports to monitor client accounts and performance metrics, providing actionable insights and strategic recommendations to senior stakeholders. Champion knowledge sharing and collaboration across internal teams and external partners, fostering a culture of transparency and continuous learning. Communicate effectively and constructively with staff and leadership, influencing outcomes and driving engagement Lead the organisation and prioritisation of workload within the outsourced team, maintaining SLA compliance and proactively managing performance. Execute Internal Control System (ICS) checks in line with applicable guidelines and actively assist Underwriters in fulfilling these control requirements. Supervise the accuracy and complete documentation for underwriting, accounting, and claims within the Document Management System (DMS). Conduct payment sanctions and embargo screenings by reviewing relevant lists and escalate to Underwriting or Legal teams for further assessment when necessary. Serve as a key point of accountability for both internal and external audits, including those conducted by third parties and local regulatory bodies. Oversee cashflow activities, including the setup of client bank accounts within the accounting system. Ensure that Processing of incoming and outgoing payments is accurate and executed in a timely manner. Track and follow up on outstanding payments and unresolved balances related to the outsourced portfolio and designated contracts. Insurance Technical Accountant skills and experience required: In-depth insurance and reinsurance expertise, with demonstrable knowledge working across Energy. Extensive knowledge of technical accounting, settlement processes, cash management, credit control and business reporting within the London Market. Demonstrable experience working in insurance operations, supporting underwriting teams. Previous experience working with outsourced service providers is highly benefical. Proficient at building and maintaining trusted relationships across different business teams. Passionate about driving innovation and operational excellence. Proactive nature, with strong attention to detail. Benefits: Private Medical Insurance Dental Insurance Critical Illness Insurance Pension - 5% Individual Contribution / 10% Employer contribution, which can be increased to 25% (maximum combined contribution) Death In Service Income Protection Holidays - 25 days which increase with service as well as having additional days off for special events and volunteering. Holiday Purchase Scheme - can buy and sell up to 5 days.
Direct Chauffeur Line Limited
Assistant Operations Manager
Direct Chauffeur Line Limited Carshalton, Surrey
A well-established collection of family-run insurance businesses is seeking an Assistant Operations Manager to support the Operations Manager in the effective running of day-to-day business operations across multiple sites. This role plays a key part in ensuring operational efficiency, regulatory compliance, and the successful delivery of business objectives. The Assistant Operations Manager will work closely with managers and teams across the business to coordinate resources, improve processes, support staff development, and help maintain high standards of customer service and operational excellence. Reporting directly to the Operations Manager, this position is ideal for someone with strong organisational skills, a proactive approach to problem-solving, and experience within a financial services environment. Key Responsibilities Operational Support & Resource Coordination Support the Operations Manager in overseeing daily business operations across multiple locations. Assist with resource planning and allocation to ensure business objectives are achieved efficiently. Monitor operational performance and identify areas for improvement. Work with managers to streamline processes, eliminate inefficiencies, and improve productivity. Compliance & Regulatory Support Assist in ensuring the business remains compliant with all relevant regulatory and legislative requirements, including FCA regulations, GDPR, and Employment Law. Support the implementation and monitoring of compliance procedures and controls. Help maintain accurate records and documentation to demonstrate regulatory compliance. Policy Development & Implementation Assist with the development, review, updating, and implementation of internal policies and procedures. Ensure policies align with regulatory requirements, company objectives, and industry best practice. Support managers in embedding policies consistently across the business. Training & Development Coordinate and deliver training and development initiatives for managers and team members. Assist in identifying development needs and opportunities to enhance employee knowledge, skills, and performance. Monitor training completion and maintain relevant records. Internal Audit & Operational Monitoring Support internal audit activities by gathering information, reviewing processes, and monitoring compliance. Assist with reporting audit findings and tracking corrective actions. Contribute to continuous improvement initiatives arising from audit outcomes. Complaints Management (FOS & Non-FOS) Work alongside managers to support the effective handling and resolution of customer complaints. Ensure complaints are managed fairly, consistently, and in line with regulatory requirements and company standards. Monitor complaint trends and help identify opportunities for service improvement. People Support & HR Coordination Support managers with day-to-day people matters, including absence, performance, conduct, wellbeing, and employee engagement. Assist with the consistent application of HR policies and procedures across the business. Support onboarding, training, development, and retention activities. Escalate more complex HR matters to the Operations Manager or appropriate senior manager. Reporting & Communication Prepare operational reports and management information as required. Support communication between departments to ensure effective coordination and service delivery. Deputise for the Operations Manager when required. Ideal Candidate The ideal candidate will have experience in a supervisory or management role within a retail or customer-facing financial services environment and be looking to further develop their operational leadership career. They will be highly organised, detail-oriented, and capable of managing multiple priorities while maintaining high operational standards. Key Skills & Experience Leadership and team support Strong analytical and problem-solving abilities Excellent communication and interpersonal skills High levels of emotional intelligence (EQ) Good understanding of FCA regulations, GDPR, and other relevant compliance requirements Strong organisational and time-management skills Ability to manage competing priorities in a fast-paced environment Process improvement and operational efficiency mindset Proficiency in Microsoft Office applications, particularly Excel and Outlook Location: Multi-site / Office based If you like the sound of this amazing opportunity to join us and you are interested in being part of a successful and growing business, please apply now.
Sep 14, 2026
Full time
A well-established collection of family-run insurance businesses is seeking an Assistant Operations Manager to support the Operations Manager in the effective running of day-to-day business operations across multiple sites. This role plays a key part in ensuring operational efficiency, regulatory compliance, and the successful delivery of business objectives. The Assistant Operations Manager will work closely with managers and teams across the business to coordinate resources, improve processes, support staff development, and help maintain high standards of customer service and operational excellence. Reporting directly to the Operations Manager, this position is ideal for someone with strong organisational skills, a proactive approach to problem-solving, and experience within a financial services environment. Key Responsibilities Operational Support & Resource Coordination Support the Operations Manager in overseeing daily business operations across multiple locations. Assist with resource planning and allocation to ensure business objectives are achieved efficiently. Monitor operational performance and identify areas for improvement. Work with managers to streamline processes, eliminate inefficiencies, and improve productivity. Compliance & Regulatory Support Assist in ensuring the business remains compliant with all relevant regulatory and legislative requirements, including FCA regulations, GDPR, and Employment Law. Support the implementation and monitoring of compliance procedures and controls. Help maintain accurate records and documentation to demonstrate regulatory compliance. Policy Development & Implementation Assist with the development, review, updating, and implementation of internal policies and procedures. Ensure policies align with regulatory requirements, company objectives, and industry best practice. Support managers in embedding policies consistently across the business. Training & Development Coordinate and deliver training and development initiatives for managers and team members. Assist in identifying development needs and opportunities to enhance employee knowledge, skills, and performance. Monitor training completion and maintain relevant records. Internal Audit & Operational Monitoring Support internal audit activities by gathering information, reviewing processes, and monitoring compliance. Assist with reporting audit findings and tracking corrective actions. Contribute to continuous improvement initiatives arising from audit outcomes. Complaints Management (FOS & Non-FOS) Work alongside managers to support the effective handling and resolution of customer complaints. Ensure complaints are managed fairly, consistently, and in line with regulatory requirements and company standards. Monitor complaint trends and help identify opportunities for service improvement. People Support & HR Coordination Support managers with day-to-day people matters, including absence, performance, conduct, wellbeing, and employee engagement. Assist with the consistent application of HR policies and procedures across the business. Support onboarding, training, development, and retention activities. Escalate more complex HR matters to the Operations Manager or appropriate senior manager. Reporting & Communication Prepare operational reports and management information as required. Support communication between departments to ensure effective coordination and service delivery. Deputise for the Operations Manager when required. Ideal Candidate The ideal candidate will have experience in a supervisory or management role within a retail or customer-facing financial services environment and be looking to further develop their operational leadership career. They will be highly organised, detail-oriented, and capable of managing multiple priorities while maintaining high operational standards. Key Skills & Experience Leadership and team support Strong analytical and problem-solving abilities Excellent communication and interpersonal skills High levels of emotional intelligence (EQ) Good understanding of FCA regulations, GDPR, and other relevant compliance requirements Strong organisational and time-management skills Ability to manage competing priorities in a fast-paced environment Process improvement and operational efficiency mindset Proficiency in Microsoft Office applications, particularly Excel and Outlook Location: Multi-site / Office based If you like the sound of this amazing opportunity to join us and you are interested in being part of a successful and growing business, please apply now.
Cameron James
Senior commercial Insurance Handler
Cameron James Hounslow, London
Job Title: Senior Commercial Insurance Handler / Broker Location: Hounslow Salary: to 45k DOE+ Flexible Benefits Experience Level: 5-10 Years Commercial Broking Experience About the Role Are you an experienced Commercial Broker or Senior Account Handler looking to step into a high-visibility role with genuine leadership responsibilities? We are seeking a seasoned Senior Commercial Insurance Handler / Broker to join our established team in Coventry. In this role, you will take full ownership of a diverse cross-class portfolio while providing guidance and oversight to junior Account Handlers. Balancing technical broking expertise with client-facing engagement, you will serve as a key point of contact for complex mid-market to high-net-worth commercial risks. Key Responsibilities Portfolio Management: Actively manage your own book of cross-class commercial clients with premiums reaching up to £400k per policy class. Product Coverage: Handle complex requirements across Property Combined, General Liability, Commercial Fleet, and Financial Lines. Team Leadership: Mentor, support, and oversee the daily workflows of junior Account Handlers within the team. Broking Operations: Lead end-to-end renewal strategies, policy remarketing, and high-value new business broking placements. Client Engagement: Build strong, long-term relationships through regular contact, including off-site, face-to-face client meetings when required. Market Negotiation: Utilise your industry relationships to negotiate favourable terms and comprehensive coverages with major insurers and Lloyds underwriters. Requirements & Skills Experience: 5 to 10 years of experience within a commercial insurance broking environment. Technical Knowledge: Strong understanding of mid-market commercial risks, including liability, fleet, and financial lines. Software: Experience using Acturis is highly desirable. Communication: Excellent interpersonal skills with the confidence to meet clients and negotiate effectively with underwriters. Leadership: Proven ability or aptitude to guide and review the work of support staff. What We Offer Work-Life Balance: True hybrid working options to suit your personal schedule. Benefits: Customisable flexible benefits package tailored to your lifestyle. Growth: Continuous professional development and backing for insurance qualifications (CII/ACII). How to Apply Please complete the link and a consultant from Cameron James Professional Recruitment will be in contact with you
Sep 14, 2026
Full time
Job Title: Senior Commercial Insurance Handler / Broker Location: Hounslow Salary: to 45k DOE+ Flexible Benefits Experience Level: 5-10 Years Commercial Broking Experience About the Role Are you an experienced Commercial Broker or Senior Account Handler looking to step into a high-visibility role with genuine leadership responsibilities? We are seeking a seasoned Senior Commercial Insurance Handler / Broker to join our established team in Coventry. In this role, you will take full ownership of a diverse cross-class portfolio while providing guidance and oversight to junior Account Handlers. Balancing technical broking expertise with client-facing engagement, you will serve as a key point of contact for complex mid-market to high-net-worth commercial risks. Key Responsibilities Portfolio Management: Actively manage your own book of cross-class commercial clients with premiums reaching up to £400k per policy class. Product Coverage: Handle complex requirements across Property Combined, General Liability, Commercial Fleet, and Financial Lines. Team Leadership: Mentor, support, and oversee the daily workflows of junior Account Handlers within the team. Broking Operations: Lead end-to-end renewal strategies, policy remarketing, and high-value new business broking placements. Client Engagement: Build strong, long-term relationships through regular contact, including off-site, face-to-face client meetings when required. Market Negotiation: Utilise your industry relationships to negotiate favourable terms and comprehensive coverages with major insurers and Lloyds underwriters. Requirements & Skills Experience: 5 to 10 years of experience within a commercial insurance broking environment. Technical Knowledge: Strong understanding of mid-market commercial risks, including liability, fleet, and financial lines. Software: Experience using Acturis is highly desirable. Communication: Excellent interpersonal skills with the confidence to meet clients and negotiate effectively with underwriters. Leadership: Proven ability or aptitude to guide and review the work of support staff. What We Offer Work-Life Balance: True hybrid working options to suit your personal schedule. Benefits: Customisable flexible benefits package tailored to your lifestyle. Growth: Continuous professional development and backing for insurance qualifications (CII/ACII). How to Apply Please complete the link and a consultant from Cameron James Professional Recruitment will be in contact with you
Adjusting Appointments Limited
Liability Loss Adjuster
Adjusting Appointments Limited
An experienced Liability Adjuster is required to join a growing Casualty division within a Global Loss Adjusters. You will play a vital role within the business managing your own portfolio of Liability Losses including EL/PL & TPPD throughout the North/North East region. Key responsibilities: Work closely with Insurers, Policyholders and Brokers Carry out thorough investigations within your geographical area Gather evidence and all relevant documentation, liaising with all parties taking witness statements, photo's, video's etc. Prepare detailed technical reports including Policy Indemnity, Legal Liability and Quantum Defend and negotiate settlement within authority limits In return: You will be working with a global renowned specialist Loss Adjusters who pride themselves on being multi-talented possessing expertise in a number of specialist areas, always ready to adapt and looking ahead in the ever-changing Insurance Claims Industry offering a team environment where people matter, working together in unity. About you: An experienced Field Liability Adjuster A background dealing with EL & PL losses Technically minded with the ability to put together complex reports Exceptional communication skills, verbal, face to face and written Good IT/Systems experience and be comfortable using various Insurer software Excellent organisation skills with the ability to plan ahead A full clean driving licence Salary & Benefits: Salary up to £60,000 per annum (although there is flexibility on this depending on experience and background) plus car or car allowance Flexi benefits with discounts within the retail sector Full support towards career development, training, and professional qualifications
Sep 14, 2026
Full time
An experienced Liability Adjuster is required to join a growing Casualty division within a Global Loss Adjusters. You will play a vital role within the business managing your own portfolio of Liability Losses including EL/PL & TPPD throughout the North/North East region. Key responsibilities: Work closely with Insurers, Policyholders and Brokers Carry out thorough investigations within your geographical area Gather evidence and all relevant documentation, liaising with all parties taking witness statements, photo's, video's etc. Prepare detailed technical reports including Policy Indemnity, Legal Liability and Quantum Defend and negotiate settlement within authority limits In return: You will be working with a global renowned specialist Loss Adjusters who pride themselves on being multi-talented possessing expertise in a number of specialist areas, always ready to adapt and looking ahead in the ever-changing Insurance Claims Industry offering a team environment where people matter, working together in unity. About you: An experienced Field Liability Adjuster A background dealing with EL & PL losses Technically minded with the ability to put together complex reports Exceptional communication skills, verbal, face to face and written Good IT/Systems experience and be comfortable using various Insurer software Excellent organisation skills with the ability to plan ahead A full clean driving licence Salary & Benefits: Salary up to £60,000 per annum (although there is flexibility on this depending on experience and background) plus car or car allowance Flexi benefits with discounts within the retail sector Full support towards career development, training, and professional qualifications
IDEX Consulting Ltd
Development Underwriter - High Hazard
IDEX Consulting Ltd
We are exclusively partnering with a well-regarded, entrepreneurial MGU that is launching a high hazard proposition and is looking for a Development Underwriter to play a key role in its success from day one. This isn't a maintenance underwriting role. It's an opportunity to build a portfolio, develop Broker partnerships and become one of the recognised faces in the market behind a new proposition backed by significant underwriting expertise, strong insurer capacity and long-term investment. The business operates at a high level, combining the agility of an MGA with the infrastructure, underwriting capability and financial strength of a much larger organisation. In short: Be part of a brand-new high hazard proposition from day one Significant underwriting authority with the autonomy to trade commercially Build your own portfolio rather than simply maintaining an existing account Work within an entrepreneurial MGU that values underwriting expertise over process Well-funded platform with established infrastructure and long-term backing Flexible location with a genuine UK-wide Broker trading remit The Role Develop profitable new business across high hazard commercial risks Build and strengthen relationships with UK retail insurance Brokers Underwrite and negotiate complex property & casualty risks across the key higher hazard trades Become a recognised market presence for the business within your region Play a key role in the successful launch and growth of the new underwriting proposition What We're Looking For Development underwriting experience within the UK commercial insurance market Strong experience underwriting higher hazard property & casualty risks Existing Broker relationships that can generate new business quickly Commercially-minded trader who enjoys winning business rather than simply servicing it Able to demonstrate a track record of profitable portfolio growth Ambitious individual who wants to help build something rather than inherit it If you currently operate as a specialist within the high hazard space, but feel that your potential is limited by the constraints of your current platform, I welcome a confidential chat to discuss this opportunity further. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Sep 14, 2026
Full time
We are exclusively partnering with a well-regarded, entrepreneurial MGU that is launching a high hazard proposition and is looking for a Development Underwriter to play a key role in its success from day one. This isn't a maintenance underwriting role. It's an opportunity to build a portfolio, develop Broker partnerships and become one of the recognised faces in the market behind a new proposition backed by significant underwriting expertise, strong insurer capacity and long-term investment. The business operates at a high level, combining the agility of an MGA with the infrastructure, underwriting capability and financial strength of a much larger organisation. In short: Be part of a brand-new high hazard proposition from day one Significant underwriting authority with the autonomy to trade commercially Build your own portfolio rather than simply maintaining an existing account Work within an entrepreneurial MGU that values underwriting expertise over process Well-funded platform with established infrastructure and long-term backing Flexible location with a genuine UK-wide Broker trading remit The Role Develop profitable new business across high hazard commercial risks Build and strengthen relationships with UK retail insurance Brokers Underwrite and negotiate complex property & casualty risks across the key higher hazard trades Become a recognised market presence for the business within your region Play a key role in the successful launch and growth of the new underwriting proposition What We're Looking For Development underwriting experience within the UK commercial insurance market Strong experience underwriting higher hazard property & casualty risks Existing Broker relationships that can generate new business quickly Commercially-minded trader who enjoys winning business rather than simply servicing it Able to demonstrate a track record of profitable portfolio growth Ambitious individual who wants to help build something rather than inherit it If you currently operate as a specialist within the high hazard space, but feel that your potential is limited by the constraints of your current platform, I welcome a confidential chat to discuss this opportunity further. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Oliver James
Technical Author
Oliver James Milton Keynes, Buckinghamshire
Technical Author Milton Keynes (1 day/week on-site) 4-Month Contract £350/day (Inside IR35) We're looking for a Technical Author to join a financial services technology team, focused on producing clear, accurate documentation for complex API and SFTP-based data products. The Role You'll take ownership of documentation for a data integration platform, working closely with product owners, QA, and developers to translate complex technical detail into clear, structured content for both technical and non-technical audiences. This is a hands-on role covering everything from functional specifications through to release notes and FAQs, with the scope to also shape how documentation is created and maintained going forward. What You'll Do Review existing functional specifications (API & SFTP) to identify gaps and ambiguity Work with the Data Quality team to translate identified trends into clear, closed-gap documentation Establish standardised naming conventions and terminology Produce updated functional specifications for a data platform Create supporting documentation for customers and internal stakeholders - release notes, FAQs, and related materials Plan documentation structure, information architecture, and navigation flows Edit and maintain consistency of tone, style, formatting, and terminology across all outputs What You'll Bring Strong technical writing, editing, and communication skills, with the ability to make complex topics accessible Proven experience producing documentation for software, APIs, cloud, or similar technical products Comfortable working within Agile/iterative delivery environments and cross-functional teams Working knowledge of Markdown editors (VS Code, Obsidian), documentation generators (Sphinx, Docusaurus), and Git/GitHub Experience with Mulesoft/Anypoint products is a strong advantage Diagramming experience (e.g. Visio) useful for supporting content Understanding of UX writing, content design, or information architecture is desirable Bonus Points Experience building style guides, reusable documentation templates, or a central technical glossary - this role has scope to establish these from scratch. You Are Detail-oriented, user-focused, and comfortable managing multiple documentation projects at once. You're curious about new tools, happy working independently, and equally comfortable collaborating with developers, QA, and product stakeholders. Contract Details Duration: 4 months (initial) Location: Milton Keynes - 1 day per week on-site, remainder remote Rate: £350/day, Inside IR35
Sep 14, 2026
Full time
Technical Author Milton Keynes (1 day/week on-site) 4-Month Contract £350/day (Inside IR35) We're looking for a Technical Author to join a financial services technology team, focused on producing clear, accurate documentation for complex API and SFTP-based data products. The Role You'll take ownership of documentation for a data integration platform, working closely with product owners, QA, and developers to translate complex technical detail into clear, structured content for both technical and non-technical audiences. This is a hands-on role covering everything from functional specifications through to release notes and FAQs, with the scope to also shape how documentation is created and maintained going forward. What You'll Do Review existing functional specifications (API & SFTP) to identify gaps and ambiguity Work with the Data Quality team to translate identified trends into clear, closed-gap documentation Establish standardised naming conventions and terminology Produce updated functional specifications for a data platform Create supporting documentation for customers and internal stakeholders - release notes, FAQs, and related materials Plan documentation structure, information architecture, and navigation flows Edit and maintain consistency of tone, style, formatting, and terminology across all outputs What You'll Bring Strong technical writing, editing, and communication skills, with the ability to make complex topics accessible Proven experience producing documentation for software, APIs, cloud, or similar technical products Comfortable working within Agile/iterative delivery environments and cross-functional teams Working knowledge of Markdown editors (VS Code, Obsidian), documentation generators (Sphinx, Docusaurus), and Git/GitHub Experience with Mulesoft/Anypoint products is a strong advantage Diagramming experience (e.g. Visio) useful for supporting content Understanding of UX writing, content design, or information architecture is desirable Bonus Points Experience building style guides, reusable documentation templates, or a central technical glossary - this role has scope to establish these from scratch. You Are Detail-oriented, user-focused, and comfortable managing multiple documentation projects at once. You're curious about new tools, happy working independently, and equally comfortable collaborating with developers, QA, and product stakeholders. Contract Details Duration: 4 months (initial) Location: Milton Keynes - 1 day per week on-site, remainder remote Rate: £350/day, Inside IR35
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