About the Role We are seeking experienced Complaints Officers to join a busy Social Housing team within a West Midlands local authority. You will be responsible for managing and responding to Stage 1 complaints , ensuring timely, accurate, and customer-focused resolutions in line with statutory and internal policies. Key Responsibilities Handle Stage 1 complaints relating to social housing services. Investigate issues thoroughly and liaise with relevant departments to gather information. Draft clear, professional responses within agreed timescales. Maintain accurate records and update case management systems. Provide excellent customer service and ensure compliance with complaint handling standards. Requirements Previous experience in complaints handling within social housing or local government. Strong written communication skills for drafting formal responses. Ability to manage caseloads and meet deadlines. Knowledge of housing legislation and complaint procedures is desirable. Proficient in IT systems and case management tools. Working Arrangements Hybrid role: 3 days per week in the office , remainder remote. Full-time hours (37 per week).
Feb 05, 2026
Contractor
About the Role We are seeking experienced Complaints Officers to join a busy Social Housing team within a West Midlands local authority. You will be responsible for managing and responding to Stage 1 complaints , ensuring timely, accurate, and customer-focused resolutions in line with statutory and internal policies. Key Responsibilities Handle Stage 1 complaints relating to social housing services. Investigate issues thoroughly and liaise with relevant departments to gather information. Draft clear, professional responses within agreed timescales. Maintain accurate records and update case management systems. Provide excellent customer service and ensure compliance with complaint handling standards. Requirements Previous experience in complaints handling within social housing or local government. Strong written communication skills for drafting formal responses. Ability to manage caseloads and meet deadlines. Knowledge of housing legislation and complaint procedures is desirable. Proficient in IT systems and case management tools. Working Arrangements Hybrid role: 3 days per week in the office , remainder remote. Full-time hours (37 per week).
Overview A new exciting Permanent Contact Centre Claims Advisor position in York. To work for a reputable not-for-profit business. About Our Client About Our Client Michael Page have partnered with a reputable not-for-profit business in York. The organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis. This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme. Immediate interview available, please apply now. Job Description As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the health care services the business offers. The role will be corresponding with customers mainly over the telephone ensuring each query is dealt with, providing the highest level of care and support. You will also be processing claims for the customer and handling the transaction from start to finish, making sure a seamless experience is provided. The Successful Applicant Previous customer service experience this could be from a range of backgrounds such as retail and hospitality Excellent telephone manner and strong communication skills Passionate about helping and supporting customers providing the best solution for them A high level of empathy and understanding An excellent problem solver A good team player Whats on Offer Salary of £26,000+ Reputable business within the not-for-profit sector Full training provided Excellent progression and development opportunities Central location in York Free parking Monday to Friday 9am-5pm Part-time hours are available Excellent benefits Free gym on site Generous holiday allowance Option to buy and sell holidays Regular incentives Great team and culture Immediate interview
Feb 05, 2026
Full time
Overview A new exciting Permanent Contact Centre Claims Advisor position in York. To work for a reputable not-for-profit business. About Our Client About Our Client Michael Page have partnered with a reputable not-for-profit business in York. The organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis. This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme. Immediate interview available, please apply now. Job Description As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the health care services the business offers. The role will be corresponding with customers mainly over the telephone ensuring each query is dealt with, providing the highest level of care and support. You will also be processing claims for the customer and handling the transaction from start to finish, making sure a seamless experience is provided. The Successful Applicant Previous customer service experience this could be from a range of backgrounds such as retail and hospitality Excellent telephone manner and strong communication skills Passionate about helping and supporting customers providing the best solution for them A high level of empathy and understanding An excellent problem solver A good team player Whats on Offer Salary of £26,000+ Reputable business within the not-for-profit sector Full training provided Excellent progression and development opportunities Central location in York Free parking Monday to Friday 9am-5pm Part-time hours are available Excellent benefits Free gym on site Generous holiday allowance Option to buy and sell holidays Regular incentives Great team and culture Immediate interview
Trainee Underwriting Executive Tewkesbury Up to £27,500 + monthly bonus Whats in it for you? An opportunity to build a strong underwriting career within a wholesale insurance environment, Opportunity to take home a monthly bonus increasing annual salary to over £35,000 Full structured training, ongoing support, and the chance to develop deep technical knowledge while contributing to profitable, com click apply for full job details
Feb 05, 2026
Full time
Trainee Underwriting Executive Tewkesbury Up to £27,500 + monthly bonus Whats in it for you? An opportunity to build a strong underwriting career within a wholesale insurance environment, Opportunity to take home a monthly bonus increasing annual salary to over £35,000 Full structured training, ongoing support, and the chance to develop deep technical knowledge while contributing to profitable, com click apply for full job details
Do you have experience as a commercial account handler for an insurance business? Do you specialise in fleet and professional indemnity? If so, then this is the role you've been waiting for Our client, an extremely successful insurance business, is looking to expand their team of account handlers! Join a dynamic and reputable insurance business where your knowledge of fleet and professional indemnity will be rewarded and most importantly valued! Salary, Benefits & Hours 30k - 35k Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Made Employment are looking for a confident and experienced commercial account handler to specialise in fleet & professional indemnity. You'll be responsible for managing a portfolio of SME to mid-market clients with a focus on fleet & professional indemnity risks. Broking experience essential! You'll also have sound knowledge of insurance principles and practices along with knowledge of current compliance regime for general insurance Computer & keyboard skills - Navigation of standard office PC Systems - Essential working knowledge of Microsoft Word and Excel - Past use of Open GI(MISYS) would be beneficial
Feb 05, 2026
Full time
Do you have experience as a commercial account handler for an insurance business? Do you specialise in fleet and professional indemnity? If so, then this is the role you've been waiting for Our client, an extremely successful insurance business, is looking to expand their team of account handlers! Join a dynamic and reputable insurance business where your knowledge of fleet and professional indemnity will be rewarded and most importantly valued! Salary, Benefits & Hours 30k - 35k Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Made Employment are looking for a confident and experienced commercial account handler to specialise in fleet & professional indemnity. You'll be responsible for managing a portfolio of SME to mid-market clients with a focus on fleet & professional indemnity risks. Broking experience essential! You'll also have sound knowledge of insurance principles and practices along with knowledge of current compliance regime for general insurance Computer & keyboard skills - Navigation of standard office PC Systems - Essential working knowledge of Microsoft Word and Excel - Past use of Open GI(MISYS) would be beneficial
A significant local government authority in the UK is hiring a Project and Policy Management Officer to oversee various projects within the Norfolk Pension Fund. This permanent position requires experience in local government pensions and compliance, along with excellent communication skills. The role offers a competitive salary and the flexibility of a hybrid work model. Successful candidates will be part of a dedicated team responsible for managing and delivering essential pension services to over 110,000 members.
Feb 05, 2026
Full time
A significant local government authority in the UK is hiring a Project and Policy Management Officer to oversee various projects within the Norfolk Pension Fund. This permanent position requires experience in local government pensions and compliance, along with excellent communication skills. The role offers a competitive salary and the flexibility of a hybrid work model. Successful candidates will be part of a dedicated team responsible for managing and delivering essential pension services to over 110,000 members.
Im working with a leading insurance group that is looking for an experienced Client Executive to join their Credit Insurance team in Bristol. This is a hybrid role, typically two days in the office, giving you flexibility while still being part of a collaborative and professional environment. Youll be stepping into a well-established team of four Client Executives, supported by a Business Support click apply for full job details
Feb 05, 2026
Full time
Im working with a leading insurance group that is looking for an experienced Client Executive to join their Credit Insurance team in Bristol. This is a hybrid role, typically two days in the office, giving you flexibility while still being part of a collaborative and professional environment. Youll be stepping into a well-established team of four Client Executives, supported by a Business Support click apply for full job details
Job Title: Graduate Insurance Programme Salary: Competitive Location: London, Birmingham, or Glasgow PURPOSE OF ROLE Lawes Group are working with a leading global insurance organisation who have an exciting opportunity to join their Early Careers programme on a 2 year structured Graduate programme. This programme blends skills-based learning, real-world exposure, and senior mentorship to build future underwriting and insurance leaders. Participants will develop core insurance expertise, gain international exposure, and benefit from comprehensive training with the aim of progressing into an Underwriter role upon successful completion. RESPONSIBILITIES Assist in underwriting and processing new and renewal business in line with underwriting appetite, authority levels, and business objectives. Support efficient working practices and adherence to underwriting guidelines. Participate in meetings with brokers and internal stakeholders. Provide high-quality service to both underwriters and brokers while developing technical knowledge and broader commercial skills. Assist in producing, maintaining, and monitoring exposure reports. Ensure all policy documentation, quoting timeframes, and renewal processes meet internal standards and regulatory requirements. Work within established conduct, compliance, and peer review frameworks. Engage fully in a structured learning and development programme comprising 70% on-the-job learning and 30% off-the-job learning, including full support to achieve professional qualifications. DAY-TO-DAY Supporting underwriters with administrative and technical tasks. Recording, processing, and monitoring insurance risks. Attending internal and external meetings to develop market awareness. Learning underwriting principles, systems, and tools used across the insurance lifecycle. Contributing to portfolio and exposure analysis. Participating in ongoing training, both formal and on-the-job, as part of a structured development plan. SKILLS Requirements Minimum 2:1 BSc/BA degree or equivalent in any subject. Strong written and spoken English; additional languages beneficial. Proficient in Microsoft Office (Excel, Word, PowerPoint). High accuracy, attention to detail, and excellent organisational skills. Proactive, adaptable, and solutions-oriented approach under tight deadlines. Collaborative, curious, and eager to learn; demonstrates a positive "can-do" attitude. Results-driven with a strong commitment to personal and professional development. Flexibility to undertake on-the-job training, including potential placements in other offices, and willingness to work with new technologies. If you have the relevant experience or know someone that does, please contact me now on or email us at CV Upload Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
Feb 04, 2026
Full time
Job Title: Graduate Insurance Programme Salary: Competitive Location: London, Birmingham, or Glasgow PURPOSE OF ROLE Lawes Group are working with a leading global insurance organisation who have an exciting opportunity to join their Early Careers programme on a 2 year structured Graduate programme. This programme blends skills-based learning, real-world exposure, and senior mentorship to build future underwriting and insurance leaders. Participants will develop core insurance expertise, gain international exposure, and benefit from comprehensive training with the aim of progressing into an Underwriter role upon successful completion. RESPONSIBILITIES Assist in underwriting and processing new and renewal business in line with underwriting appetite, authority levels, and business objectives. Support efficient working practices and adherence to underwriting guidelines. Participate in meetings with brokers and internal stakeholders. Provide high-quality service to both underwriters and brokers while developing technical knowledge and broader commercial skills. Assist in producing, maintaining, and monitoring exposure reports. Ensure all policy documentation, quoting timeframes, and renewal processes meet internal standards and regulatory requirements. Work within established conduct, compliance, and peer review frameworks. Engage fully in a structured learning and development programme comprising 70% on-the-job learning and 30% off-the-job learning, including full support to achieve professional qualifications. DAY-TO-DAY Supporting underwriters with administrative and technical tasks. Recording, processing, and monitoring insurance risks. Attending internal and external meetings to develop market awareness. Learning underwriting principles, systems, and tools used across the insurance lifecycle. Contributing to portfolio and exposure analysis. Participating in ongoing training, both formal and on-the-job, as part of a structured development plan. SKILLS Requirements Minimum 2:1 BSc/BA degree or equivalent in any subject. Strong written and spoken English; additional languages beneficial. Proficient in Microsoft Office (Excel, Word, PowerPoint). High accuracy, attention to detail, and excellent organisational skills. Proactive, adaptable, and solutions-oriented approach under tight deadlines. Collaborative, curious, and eager to learn; demonstrates a positive "can-do" attitude. Results-driven with a strong commitment to personal and professional development. Flexibility to undertake on-the-job training, including potential placements in other offices, and willingness to work with new technologies. If you have the relevant experience or know someone that does, please contact me now on or email us at CV Upload Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
The Pensions Ombudsman The Pensions Ombudsman is growing fast and is a great place to work. We have an exciting opportunity for a number of Contact and Support Specialists to join our team based in Canary Wharf, where we currently operate an agile working policy of 20% office attendance and a flexible working culture. You will be working full or part-time on a permanent contract and will receive a competitive salary of £37,500 per annum pro rata. We offer several pension options as part of the Civil Service Pension Scheme, including defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under represented groups. Salary and benefits As well as a starting salary of £37,500 per annum pro rata, we offer: Several pension options as part of the Civil Service Pension Scheme, including defined benefits. 27.5 days annual leave increasing to 32.5 depending on length of service plus the option to buy and sell annual leave. Discretionary staff reward scheme. Comprehensive support for growth with learning and development programme to boost your career. 24/7 free confidential employee assistance programme. Discounted health benefits and employee discount scheme across hundreds of retailers. Access to Staff Networks and social activities. Sabbatical after qualifying period. A culture of reward with annual performance bonus. Eye test and flu jab reimbursements. Access to a Cycle to work scheme. Diversity and Inclusion We are an accredited Disability Confident Employer and welcome applications from under represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging. Who are we? As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court. Our work can be challenging and high profile, delivering a fair outcome for the individual and highlighting where the pension industry can improve. Focusing on the facts, we must be balanced, fair and totally independent. Purpose of the role Contact & Support Teams are responsible for assessing and dealing with all the enquiries we receive each year by telephone, e mail, post, live chat and other workstreams. The Contact & Support Specialists will also process all new pension complaints up to the point where the issue can either be resolved informally, or the pension complaint is ready to be transferred to the area in TPO best suited to help the applicant. The principles that enshrine this function are to engage with the customers to educate and empower them to resolve the enquiry or application themselves, and if necessary, ensure that we can deal the matter efficiently by directing it to the right service to help. Key responsibilities Working flexibly across Casework as necessary and any other duties that may reasonably be required. Regularly deal with enquiries received by telephone, e mail, post or live chat. Validating applications, identifying those which are suitable for early closure and attempting to resolve these as appropriate. Accurately updating and maintaining TPO's Case Management System database. Supporting any service improvement initiatives or projects as required. Please refer to the Job Description for further information. Shortlisting and Interviewing We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice. Closing date: 2nd February 2026 at 11:59pm Interview dates: From w/c 19th January on a rolling basis All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service. In line with our policy, candidates deemed appointable through a fair and open competition will be kept on a reserve list for up to 6 months. If vacancies with sufficiently similar essential criteria arise, we may make offers to those who are on this reserve list. These vacancies may be in other teams in the organisation. If you feel that you have the skills and experience required to become our Contact and Support Specialist, please click 'apply' today. We would love to hear from you!
Feb 04, 2026
Full time
The Pensions Ombudsman The Pensions Ombudsman is growing fast and is a great place to work. We have an exciting opportunity for a number of Contact and Support Specialists to join our team based in Canary Wharf, where we currently operate an agile working policy of 20% office attendance and a flexible working culture. You will be working full or part-time on a permanent contract and will receive a competitive salary of £37,500 per annum pro rata. We offer several pension options as part of the Civil Service Pension Scheme, including defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under represented groups. Salary and benefits As well as a starting salary of £37,500 per annum pro rata, we offer: Several pension options as part of the Civil Service Pension Scheme, including defined benefits. 27.5 days annual leave increasing to 32.5 depending on length of service plus the option to buy and sell annual leave. Discretionary staff reward scheme. Comprehensive support for growth with learning and development programme to boost your career. 24/7 free confidential employee assistance programme. Discounted health benefits and employee discount scheme across hundreds of retailers. Access to Staff Networks and social activities. Sabbatical after qualifying period. A culture of reward with annual performance bonus. Eye test and flu jab reimbursements. Access to a Cycle to work scheme. Diversity and Inclusion We are an accredited Disability Confident Employer and welcome applications from under represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging. Who are we? As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court. Our work can be challenging and high profile, delivering a fair outcome for the individual and highlighting where the pension industry can improve. Focusing on the facts, we must be balanced, fair and totally independent. Purpose of the role Contact & Support Teams are responsible for assessing and dealing with all the enquiries we receive each year by telephone, e mail, post, live chat and other workstreams. The Contact & Support Specialists will also process all new pension complaints up to the point where the issue can either be resolved informally, or the pension complaint is ready to be transferred to the area in TPO best suited to help the applicant. The principles that enshrine this function are to engage with the customers to educate and empower them to resolve the enquiry or application themselves, and if necessary, ensure that we can deal the matter efficiently by directing it to the right service to help. Key responsibilities Working flexibly across Casework as necessary and any other duties that may reasonably be required. Regularly deal with enquiries received by telephone, e mail, post or live chat. Validating applications, identifying those which are suitable for early closure and attempting to resolve these as appropriate. Accurately updating and maintaining TPO's Case Management System database. Supporting any service improvement initiatives or projects as required. Please refer to the Job Description for further information. Shortlisting and Interviewing We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice. Closing date: 2nd February 2026 at 11:59pm Interview dates: From w/c 19th January on a rolling basis All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service. In line with our policy, candidates deemed appointable through a fair and open competition will be kept on a reserve list for up to 6 months. If vacancies with sufficiently similar essential criteria arise, we may make offers to those who are on this reserve list. These vacancies may be in other teams in the organisation. If you feel that you have the skills and experience required to become our Contact and Support Specialist, please click 'apply' today. We would love to hear from you!
Senior Underwriter, MRWIS Limited Location: London/Cheltenham/Shrewsbury/Remote/Hybrid, United Kingdom Company: MRWIS Limited, a division of Marley Risk Consultants Limited About Us: Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector. As a dynamic Managing General Agent (MGA) based in the UK, MRWIS, a division of Marley Risk, specialises in crafting b
Feb 04, 2026
Full time
Senior Underwriter, MRWIS Limited Location: London/Cheltenham/Shrewsbury/Remote/Hybrid, United Kingdom Company: MRWIS Limited, a division of Marley Risk Consultants Limited About Us: Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector. As a dynamic Managing General Agent (MGA) based in the UK, MRWIS, a division of Marley Risk, specialises in crafting b
Data Protection Advisor (Transformation) 12 month FTC Location: Hybrid 3 days in Milton Keynes (with occasional travel to Leighton Buzzard) + 2 days remote. Shape the future of data protection while driving innovation. Are you ready to take the next step in your data protection career? JoinConnells Groupas a Data Protection Advisor (Transformation) and play a key role in embedding privacy into excit click apply for full job details
Feb 04, 2026
Contractor
Data Protection Advisor (Transformation) 12 month FTC Location: Hybrid 3 days in Milton Keynes (with occasional travel to Leighton Buzzard) + 2 days remote. Shape the future of data protection while driving innovation. Are you ready to take the next step in your data protection career? JoinConnells Groupas a Data Protection Advisor (Transformation) and play a key role in embedding privacy into excit click apply for full job details
Senior DU Analyst (Regulatory & Compliance) About us At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Senior DU Analyst (Regulatory & Compliance) We are currently looking for a Senior DU Analyst to work with us on a full-time basis in our London office, reporting into our Group Head of Delegated Underwriting. You will support the Munich Re Delegated Underwriting (DU) team, specifically the Syndicate (MRS) with all aspects of regulatory and compliance matters, assessing the impact of changes and developments introduced by the FCA, Lloyd's and other regulators on delegated authorities business Responsibilities: Liaise with MRS Compliance and Conduct Risk functions on all regulatory matters and compliance developments identifying impact on delegated underwriting and proposing process changes. Independently assess regulatory changes in UK and international trading requirements, e.g. Crystal and LITA Alerts, Lloyd's wordings, LMA clauses, etc. providing training and communication to the DU team, Underwriters, Coverholders and Lloyd's Brokers as necessary. Assist with the initial on-boarding of coverholders and binding authorities, annual review process and delivery of the audit plan analysing licensing and regulatory issues and providing feedback. Assist with the coverholder oversight process assessing breaches to authorities using bordereaux data. Understand MRS delegated underwriting governance and, supporting the Group Head of DU and Deputy Manager, evaluate processes in line with Lloyd's, Munich Re Group, FCA and other regulators' rules ensuring relevant procedures and systems are maintained and updated. Contribute to standard and ad-hoc reports to internal and external stakeholders including in areas such as Solvency II, Conduct Risk, Lloyd's Europe, FCA (e.g. eligible complainants, RMAR, etc.). Assist with delegated underwriting initiatives and developments. Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Understand all appropriate lines of escalation and the responsibilities of Conduct governance within MRSL. Support the process and structure that upholds the requirements set out in the Lloyd's Conduct Risk Minimum Standards and Complaints Principles. Knowledge and Skills Knowledge: Advanced business knowledge and understanding of: Bordereaux analysis and management, e.g. DDM/Tide and other bordereaux management applications, e.g. VIPR Intrali, BORDEREAUX Sound knowledge of risk and premium reporting and credit control for delegated underwriting Lloyd's delegated authority tools, e.g. Atlas, DCOM, IMR, Blueprint 2 Report production, analysis and presentation utilising reporting tools, QlikView, PowerBI Underlying principles of insurance/reinsurance practice Lloyd's Market practices and regulation, specifically relating to delegated underwriting Demonstrate clear understanding of all company specific procedures that relate to own role Demonstrate clear understanding of the roles of colleagues and their relationships to the structure and operation of the department and wider organisation Demonstrate willingness to continue to develop knowledge through formal and informal learning, both internally and externally to the organisation Skills: Demonstrate high degree of attention to detail and accuracy and use of relevant reporting tools Ability to manage own workload and to work both supportively and jointly with colleagues Ability to work under pressure and flexibly when necessary, prioritising tasks, resource planning and meeting deadlines Use of communication skills, both written and verbal reporting and presentation, that are both effective and meet business needs Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Critical illness insurance + Life Assurance + Permanent Health Insurance Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility) Electric Vehicle Salary Sacrifice Scheme Study & continuing Professional Development Support
Feb 04, 2026
Full time
Senior DU Analyst (Regulatory & Compliance) About us At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Senior DU Analyst (Regulatory & Compliance) We are currently looking for a Senior DU Analyst to work with us on a full-time basis in our London office, reporting into our Group Head of Delegated Underwriting. You will support the Munich Re Delegated Underwriting (DU) team, specifically the Syndicate (MRS) with all aspects of regulatory and compliance matters, assessing the impact of changes and developments introduced by the FCA, Lloyd's and other regulators on delegated authorities business Responsibilities: Liaise with MRS Compliance and Conduct Risk functions on all regulatory matters and compliance developments identifying impact on delegated underwriting and proposing process changes. Independently assess regulatory changes in UK and international trading requirements, e.g. Crystal and LITA Alerts, Lloyd's wordings, LMA clauses, etc. providing training and communication to the DU team, Underwriters, Coverholders and Lloyd's Brokers as necessary. Assist with the initial on-boarding of coverholders and binding authorities, annual review process and delivery of the audit plan analysing licensing and regulatory issues and providing feedback. Assist with the coverholder oversight process assessing breaches to authorities using bordereaux data. Understand MRS delegated underwriting governance and, supporting the Group Head of DU and Deputy Manager, evaluate processes in line with Lloyd's, Munich Re Group, FCA and other regulators' rules ensuring relevant procedures and systems are maintained and updated. Contribute to standard and ad-hoc reports to internal and external stakeholders including in areas such as Solvency II, Conduct Risk, Lloyd's Europe, FCA (e.g. eligible complainants, RMAR, etc.). Assist with delegated underwriting initiatives and developments. Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Understand all appropriate lines of escalation and the responsibilities of Conduct governance within MRSL. Support the process and structure that upholds the requirements set out in the Lloyd's Conduct Risk Minimum Standards and Complaints Principles. Knowledge and Skills Knowledge: Advanced business knowledge and understanding of: Bordereaux analysis and management, e.g. DDM/Tide and other bordereaux management applications, e.g. VIPR Intrali, BORDEREAUX Sound knowledge of risk and premium reporting and credit control for delegated underwriting Lloyd's delegated authority tools, e.g. Atlas, DCOM, IMR, Blueprint 2 Report production, analysis and presentation utilising reporting tools, QlikView, PowerBI Underlying principles of insurance/reinsurance practice Lloyd's Market practices and regulation, specifically relating to delegated underwriting Demonstrate clear understanding of all company specific procedures that relate to own role Demonstrate clear understanding of the roles of colleagues and their relationships to the structure and operation of the department and wider organisation Demonstrate willingness to continue to develop knowledge through formal and informal learning, both internally and externally to the organisation Skills: Demonstrate high degree of attention to detail and accuracy and use of relevant reporting tools Ability to manage own workload and to work both supportively and jointly with colleagues Ability to work under pressure and flexibly when necessary, prioritising tasks, resource planning and meeting deadlines Use of communication skills, both written and verbal reporting and presentation, that are both effective and meet business needs Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Critical illness insurance + Life Assurance + Permanent Health Insurance Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility) Electric Vehicle Salary Sacrifice Scheme Study & continuing Professional Development Support
Senior Pensions ConsultantHB18785Remote with travel as required If youre an experienced pensions professional who thrives on variety, influence and real responsibility, this role puts you at the heart of high-impact decision-making for major occupational pension schemes. Were looking for someone who can set strategic direction, lead complex projects, and be the trusted expert that trustee boards rel
Feb 04, 2026
Full time
Senior Pensions ConsultantHB18785Remote with travel as required If youre an experienced pensions professional who thrives on variety, influence and real responsibility, this role puts you at the heart of high-impact decision-making for major occupational pension schemes. Were looking for someone who can set strategic direction, lead complex projects, and be the trusted expert that trustee boards rel
A leading insurance company in Colchester is seeking a Customer Claims Advisor to enhance claims processes and provide superb service. This hybrid role involves testing automation systems, validating claims, and ensuring customer satisfaction. Ideal for individuals who are team-oriented, customer-centric, and can thrive in a fast-paced environment. Hybrid working encourages a balance between office presence and flexibility. Join us for a rewarding career in claims handling with opportunities for personal development.
Feb 04, 2026
Full time
A leading insurance company in Colchester is seeking a Customer Claims Advisor to enhance claims processes and provide superb service. This hybrid role involves testing automation systems, validating claims, and ensuring customer satisfaction. Ideal for individuals who are team-oriented, customer-centric, and can thrive in a fast-paced environment. Hybrid working encourages a balance between office presence and flexibility. Join us for a rewarding career in claims handling with opportunities for personal development.
Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities click apply for full job details
Feb 04, 2026
Full time
Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities click apply for full job details
A leading home improvement retailer in Southampton is seeking a Supply Chain Manager to lead the supply chain strategy, ensuring optimal stock availability across all distribution channels. The ideal candidate will manage a team of Supply Chain Analysts, develop key relationships, and implement effective processes to drive performance. A competitive salary starting from £45,000 alongside comprehensive benefits including pension, holiday, and wellness initiatives are offered. Hybrid working model included.
Feb 04, 2026
Full time
A leading home improvement retailer in Southampton is seeking a Supply Chain Manager to lead the supply chain strategy, ensuring optimal stock availability across all distribution channels. The ideal candidate will manage a team of Supply Chain Analysts, develop key relationships, and implement effective processes to drive performance. A competitive salary starting from £45,000 alongside comprehensive benefits including pension, holiday, and wellness initiatives are offered. Hybrid working model included.
POSITION: Underwriter (Bridging) DEPARTMENT: Credit & Risk RESPONSIBLE TO:Group Head of Credit & Risk LOCATION: Bristol or Manchester. Hybrid and flexible work options available. OVERVIEW: This is an opportunity to take on an important role within the Underwriting team where you will be part of a high performing team responsible for new business reviews in line with the companys underwriting mandates e
Feb 04, 2026
Full time
POSITION: Underwriter (Bridging) DEPARTMENT: Credit & Risk RESPONSIBLE TO:Group Head of Credit & Risk LOCATION: Bristol or Manchester. Hybrid and flexible work options available. OVERVIEW: This is an opportunity to take on an important role within the Underwriting team where you will be part of a high performing team responsible for new business reviews in line with the companys underwriting mandates e
Insurance Pricing Manager Competitive salary to be discussed FTC Until 31st July 2026 London Hybrid In this role, youll have the exciting opportunity to work in the Saga pricing team to support with data, modelling and performance of our home and motor product portfolios click apply for full job details
Feb 04, 2026
Contractor
Insurance Pricing Manager Competitive salary to be discussed FTC Until 31st July 2026 London Hybrid In this role, youll have the exciting opportunity to work in the Saga pricing team to support with data, modelling and performance of our home and motor product portfolios click apply for full job details
A rapidly growing FinTech firm in London seeks a Quality Control Team Lead to manage the QC framework and team. The role demands a proven background in underwriting and Quality Control, with a focus on compliance and continuous improvement. Responsibilities include leading a small team, ensuring the accurate application of credit policies, and translating QC insights into actionable improvements. This organization offers a dynamic work environment with substantial growth opportunities and attractive benefits.
Feb 04, 2026
Full time
A rapidly growing FinTech firm in London seeks a Quality Control Team Lead to manage the QC framework and team. The role demands a proven background in underwriting and Quality Control, with a focus on compliance and continuous improvement. Responsibilities include leading a small team, ensuring the accurate application of credit policies, and translating QC insights into actionable improvements. This organization offers a dynamic work environment with substantial growth opportunities and attractive benefits.
Overview Claims Advisor Location: Central Bristol Working Pattern: Office-based 3 days per week, with flexibility to work remotely 2 days per week. Full time hours Monday - Friday generally working 08 - 4.00 pm / 09.00 - 5.00 or 10.00 - 6.00 pm. Salary is circa £25,000 per annum (depending on experience). About the Role Are you detail driven with a passion for helping people? Were looking for a Claims Administrator to join our clients supportive team, where youll play a vital role in making sure customers get the care and service they deserve. In this role, no two days are the same, youfll be assessing and processing claims, solving problems, and working with colleagues and partners to ensure fair, timely outcomes. Its about more than numbers on a screen; its about giving customers confidence and peace of mind when they need it most. Responsibilities Assess and process claims across a range of products, keeping accurate and detailed records. Make fair, balanced decisions and ensure payments are in line with procedures and regulations. Communicate clearly with claimants, supporting them throughout their journey. Work with medical professionals and partners to gather the right advice when needed. Take ownership of queries and complaints, resolving them quickly and effectively. Share ideas, spot improvements, and contribute to best practice across the team Ensure compliance with FCA rules, the Data Protection Act, and other regulations. Help manage team workflows and support service levels. Qualifications Some previous office based administration or office based customer service experience Excellent attention to detail and accuracy. Strong communication skills, both written and verbal. Sound judgement and confident decision-making. The ability to prioritise, manage time effectively, and adapt to busy periods. A proactive, customer-first mindset. Reliability, professionalism, and a positive approach. Benefits Hybrid working: 3 days in the office, 2 days remote. 25 days' holiday plus Bank Holidays and your birthday off! Discretionary annual bonus which can be up to 20% of your salary Contributory pension scheme (up to 12%). Private Medical Insurance (after probation). Discounts on retail, hospitality, fitness, and training courses. Regular socials, including Summer and Winter parties.
Feb 04, 2026
Full time
Overview Claims Advisor Location: Central Bristol Working Pattern: Office-based 3 days per week, with flexibility to work remotely 2 days per week. Full time hours Monday - Friday generally working 08 - 4.00 pm / 09.00 - 5.00 or 10.00 - 6.00 pm. Salary is circa £25,000 per annum (depending on experience). About the Role Are you detail driven with a passion for helping people? Were looking for a Claims Administrator to join our clients supportive team, where youll play a vital role in making sure customers get the care and service they deserve. In this role, no two days are the same, youfll be assessing and processing claims, solving problems, and working with colleagues and partners to ensure fair, timely outcomes. Its about more than numbers on a screen; its about giving customers confidence and peace of mind when they need it most. Responsibilities Assess and process claims across a range of products, keeping accurate and detailed records. Make fair, balanced decisions and ensure payments are in line with procedures and regulations. Communicate clearly with claimants, supporting them throughout their journey. Work with medical professionals and partners to gather the right advice when needed. Take ownership of queries and complaints, resolving them quickly and effectively. Share ideas, spot improvements, and contribute to best practice across the team Ensure compliance with FCA rules, the Data Protection Act, and other regulations. Help manage team workflows and support service levels. Qualifications Some previous office based administration or office based customer service experience Excellent attention to detail and accuracy. Strong communication skills, both written and verbal. Sound judgement and confident decision-making. The ability to prioritise, manage time effectively, and adapt to busy periods. A proactive, customer-first mindset. Reliability, professionalism, and a positive approach. Benefits Hybrid working: 3 days in the office, 2 days remote. 25 days' holiday plus Bank Holidays and your birthday off! Discretionary annual bonus which can be up to 20% of your salary Contributory pension scheme (up to 12%). Private Medical Insurance (after probation). Discounts on retail, hospitality, fitness, and training courses. Regular socials, including Summer and Winter parties.
CB18800 Are you an experienced DB pensions professional ready to step into a role where your expertise, leadership, and client skills truly make an impact? Were looking for a Principal Pensions Administrator to take ownership of complex Defined Benefit pension schemes, attend and contribute to trustee meetings, including report preparation and presentations and lead or play a senior role in major sc click apply for full job details
Feb 04, 2026
Full time
CB18800 Are you an experienced DB pensions professional ready to step into a role where your expertise, leadership, and client skills truly make an impact? Were looking for a Principal Pensions Administrator to take ownership of complex Defined Benefit pension schemes, attend and contribute to trustee meetings, including report preparation and presentations and lead or play a senior role in major sc click apply for full job details
Claims Manager - Marine Cargo Salary: £60,000 £70,000 Location: Basildon (Hybrid / Remote, on-site handover) Start: ASAP Step into a senior leadership role managing global marine cargo and freight liability claims, with full handover support and flexible hybrid working during your transition click apply for full job details
Feb 04, 2026
Full time
Claims Manager - Marine Cargo Salary: £60,000 £70,000 Location: Basildon (Hybrid / Remote, on-site handover) Start: ASAP Step into a senior leadership role managing global marine cargo and freight liability claims, with full handover support and flexible hybrid working during your transition click apply for full job details
An established workplace pensions provider is seeking two GMP Equalisation Project Administrators to join its Pension Administration Department on a 9-month fixed-term contract (Please note this is a Fixed-term contract not a day rate contract). This is a high-impact project role, offering the opportunity to contribute directly to delivering equal and fair pension benefits for scheme members. Working as part of a dedicated project team, you'll support the review, calculation, and equalisation of member benefits, ensuring data accuracy, legislative compliance, and excellent service throughout. You'll be joining a collaborative, inclusive team that values integrity, technical excellence, and shared success. Key Responsibilities Providing accurate and high-quality technical support to the GMP Equalisation project and the wider Pension Administration function. Keeping up to date with relevant legislative and regulatory developments, understanding their impact on member benefits and scheme outcomes. Performing detailed manual pension calculations and associated data processes with precision and care. Supporting the testing and validation of system and process changes arising from the project to ensure data integrity and compliance. Delivering excellent customer service to internal stakeholders and scheme members, promoting accessibility, fairness, and respect. Taking ownership of delegated tasks, providing clear and transparent updates on progress and outcomes. Managing and prioritising your workload effectively to meet agreed deadlines while maintaining high-quality standards. Working closely with the Project Leader to help plan, coordinate, and deliver project objectives. You will have significant, demonstrable experience in pensions administration, including manual benefit calculations with strong technical knowledge of Defined Benefit pension schemes and relevant legislation. You will posess a questioning, analytical mindset with the ability to review, cleanse, and analyse data using Excel. This role offers a meaningful opportunity to work on one of the most important and complex projects in pensions administration. You'll be able to apply your technical expertise in a way that directly improves fairness and outcomes for members.
Feb 04, 2026
Full time
An established workplace pensions provider is seeking two GMP Equalisation Project Administrators to join its Pension Administration Department on a 9-month fixed-term contract (Please note this is a Fixed-term contract not a day rate contract). This is a high-impact project role, offering the opportunity to contribute directly to delivering equal and fair pension benefits for scheme members. Working as part of a dedicated project team, you'll support the review, calculation, and equalisation of member benefits, ensuring data accuracy, legislative compliance, and excellent service throughout. You'll be joining a collaborative, inclusive team that values integrity, technical excellence, and shared success. Key Responsibilities Providing accurate and high-quality technical support to the GMP Equalisation project and the wider Pension Administration function. Keeping up to date with relevant legislative and regulatory developments, understanding their impact on member benefits and scheme outcomes. Performing detailed manual pension calculations and associated data processes with precision and care. Supporting the testing and validation of system and process changes arising from the project to ensure data integrity and compliance. Delivering excellent customer service to internal stakeholders and scheme members, promoting accessibility, fairness, and respect. Taking ownership of delegated tasks, providing clear and transparent updates on progress and outcomes. Managing and prioritising your workload effectively to meet agreed deadlines while maintaining high-quality standards. Working closely with the Project Leader to help plan, coordinate, and deliver project objectives. You will have significant, demonstrable experience in pensions administration, including manual benefit calculations with strong technical knowledge of Defined Benefit pension schemes and relevant legislation. You will posess a questioning, analytical mindset with the ability to review, cleanse, and analyse data using Excel. This role offers a meaningful opportunity to work on one of the most important and complex projects in pensions administration. You'll be able to apply your technical expertise in a way that directly improves fairness and outcomes for members.
Underwriting Operations Analyst / Lloyds Returns / Data Quality / MI / Insurance 6-month FTC Underwriting Operations Analyst opportunity working for a well-established London Market insurer. Hybrid working (23 days per week in the London office) Competitive benefits Salary up to £80k Immediate start preferred KEY SKILLS: Non-Financial Lloyds Returns (CMR & MDC platforms) essential Strong knowledge of Llo click apply for full job details
Feb 04, 2026
Contractor
Underwriting Operations Analyst / Lloyds Returns / Data Quality / MI / Insurance 6-month FTC Underwriting Operations Analyst opportunity working for a well-established London Market insurer. Hybrid working (23 days per week in the London office) Competitive benefits Salary up to £80k Immediate start preferred KEY SKILLS: Non-Financial Lloyds Returns (CMR & MDC platforms) essential Strong knowledge of Llo click apply for full job details
Job Title: Graduate Insurance Programme Salary: Competitive Location: London, Birmingham, or Glasgow PURPOSE OF ROLE Lawes Group are working with a leading global insurance organisation who have an exciting opportunity to join their Early Careers programme on a 2 year structured Graduate programme. This programme blends skills-based learning, real-world exposure, and senior mentorship to build future underwriting and insurance leaders. Participants will develop core insurance expertise, gain international exposure, and benefit from comprehensive training with the aim of progressing into an Underwriter role upon successful completion. RESPONSIBILITIES Assist in underwriting and processing new and renewal business in line with underwriting appetite, authority levels, and business objectives. Support efficient working practices and adherence to underwriting guidelines. Participate in meetings with brokers and internal stakeholders. Provide high-quality service to both underwriters and brokers while developing technical knowledge and broader commercial skills. Assist in producing, maintaining, and monitoring exposure reports. Ensure all policy documentation, quoting timeframes, and renewal processes meet internal standards and regulatory requirements. Work within established conduct, compliance, and peer review frameworks. Engage fully in a structured learning and development programme comprising 70% on-the-job learning and 30% off-the-job learning, including full support to achieve professional qualifications. DAY-TO-DAY Supporting underwriters with administrative and technical tasks. Recording, processing, and monitoring insurance risks. Attending internal and external meetings to develop market awareness. Learning underwriting principles, systems, and tools used across the insurance lifecycle. Contributing to portfolio and exposure analysis. Participating in ongoing training, both formal and on-the-job, as part of a structured development plan. SKILLS Requirements Minimum 2:1 BSc/BA degree or equivalent in any subject. Strong written and spoken English; additional languages beneficial. Proficient in Microsoft Office (Excel, Word, PowerPoint). High accuracy, attention to detail, and excellent organisational skills. Proactive, adaptable, and solutions-oriented approach under tight deadlines. Collaborative, curious, and eager to learn; demonstrates a positive "can-do" attitude. Results-driven with a strong commitment to personal and professional development. Flexibility to undertake on-the-job training, including potential placements in other offices, and willingness to work with new technologies. If you have the relevant experience or know someone that does, please contact me now on or email us at CV Upload Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
Feb 04, 2026
Full time
Job Title: Graduate Insurance Programme Salary: Competitive Location: London, Birmingham, or Glasgow PURPOSE OF ROLE Lawes Group are working with a leading global insurance organisation who have an exciting opportunity to join their Early Careers programme on a 2 year structured Graduate programme. This programme blends skills-based learning, real-world exposure, and senior mentorship to build future underwriting and insurance leaders. Participants will develop core insurance expertise, gain international exposure, and benefit from comprehensive training with the aim of progressing into an Underwriter role upon successful completion. RESPONSIBILITIES Assist in underwriting and processing new and renewal business in line with underwriting appetite, authority levels, and business objectives. Support efficient working practices and adherence to underwriting guidelines. Participate in meetings with brokers and internal stakeholders. Provide high-quality service to both underwriters and brokers while developing technical knowledge and broader commercial skills. Assist in producing, maintaining, and monitoring exposure reports. Ensure all policy documentation, quoting timeframes, and renewal processes meet internal standards and regulatory requirements. Work within established conduct, compliance, and peer review frameworks. Engage fully in a structured learning and development programme comprising 70% on-the-job learning and 30% off-the-job learning, including full support to achieve professional qualifications. DAY-TO-DAY Supporting underwriters with administrative and technical tasks. Recording, processing, and monitoring insurance risks. Attending internal and external meetings to develop market awareness. Learning underwriting principles, systems, and tools used across the insurance lifecycle. Contributing to portfolio and exposure analysis. Participating in ongoing training, both formal and on-the-job, as part of a structured development plan. SKILLS Requirements Minimum 2:1 BSc/BA degree or equivalent in any subject. Strong written and spoken English; additional languages beneficial. Proficient in Microsoft Office (Excel, Word, PowerPoint). High accuracy, attention to detail, and excellent organisational skills. Proactive, adaptable, and solutions-oriented approach under tight deadlines. Collaborative, curious, and eager to learn; demonstrates a positive "can-do" attitude. Results-driven with a strong commitment to personal and professional development. Flexibility to undertake on-the-job training, including potential placements in other offices, and willingness to work with new technologies. If you have the relevant experience or know someone that does, please contact me now on or email us at CV Upload Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
We are excited to offer a fantastic opportunity for a Claims Advisor Apprentice to join our Sheffield Local Authority account based in Sheffield. Starting Salary: 24,293.00 (Subject to review) Location : Olive Grove Depot, Olive Grove Road, Sheffield, S2 3GE Working hours per week : Monday - Friday 09:00-17:30. 37.5hr/week Start date : September 2026 Apprenticeship Link : Business administrator / Skills England As part of your apprenticeship, you will be enrolled onto the Business Administrator Level 2 programme, which will take approximately 21 months to complete. You will be fully supported by our partnered college through 1-2-1 guidance, e-learning materials and technical experts on hand throughout your apprenticeship journey. Join our vibrant and inclusive community in Sheffield Local Authority, working on diverse projects that make a real, positive impact across the UK. The contract has transformed 75% of the city's roads within its first five years-improving them from some of the worst in the country to among the best. We continue to maintain this infrastructure to the improved standards. We are improving and maintaining 1,180 miles of road, 2,050 miles of pavement, 68,000 streetlights, 36,000 highway trees, 28,000 street signs, 72,000 drainage gullies, 480 traffic signals, 18,000 items of street furniture, 2.9 million sqm of grass verges and over 600 bridges and highway structures. What you will do: As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level role provides hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to accurate reporting and claims resolution. You will gain exposure to a wide range of claim types and develop strong foundations in claims handling, investigation and financial processes. Your responsibilities will include: Monitoring internal dashboards and the Claims Portal for new claim notifications. Creating and maintaining accurate claim records within the claims database. Liaising with claimants to ensure all required documentation is received and complete. Updating claims data to support accurate reporting, reserving and analysis. Recording claims with the Department for Work and Pensions (DWP) and verifying certificate validity. Attending accident locations to gather evidence, including photographs and measurements Using the Confirm system to investigate claims against the business, as well as property damage claims pursued by the business. Collaborating with operational teams to obtain supporting information and documentation. Communicating with utility companies, insurers, third-party representatives and claimants. Assisting the Claims Manager with administrative and investigative tasks. Working with the Finance team to facilitate settlements, including payment requisitions. What you will bring: GCSE English and Maths, grade A-C / 9-4. Full UK driving license. Strong attention to detail and organisational skills. Excellent written and verbal communication abilities. Ability to manage multiple tasks and prioritise effectively. Proficient in Microsoft Office and comfortable working with databases. Applicants must be at least 18 years of age to be eligible for consideration, due to the nature of the work associated with this account. Please note that successful applicants must undergo random drug and alcohol testing in line with our commitment to a safe and compliant working environment. Shortlisting will be based on submitted certificates, predicted grades or achieved qualifications. If you have issues uploading documents, please contact our People Services team. Why join Amey? At Amey, we work on long-term, stable contracts, allowing you to plan a long-term career with us. We have been awarded Platinum status by Investors in People, underscoring our commitment to supporting our people across every part of our organisation. Whether you are starting your career, returning to the workplace or bringing professional experience, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration: Competitive annual salary with potential yearly reviews to ensure you're rewarded for your contributions. Career Growth : First-class mentoring and a structured learning and development programme to support your professional and personal development. Training Opportunities : Fully funded leadership programmes and comprehensive training tailored to your growth. Holidays : 24 days' annual leave plus bank holidays, with the option to buy more. Pension: Generous scheme with additional contributions from Amey. Flexible Working: Hybrid, part-time and flexible work patterns open for discussion to support work-life balance. Flexible Benefits : Customise your benefits such as insurance, Cycle2Work, and discounted gym membership. Exclusive Discounts: Access to an online portal with discounts from major retailers and healthcare providers. Giving Back: Two Social Impact Days each year for volunteering and fundraising. Family-Friendly Policies: Support for new parents and those with caring responsibilities. Affinity Networks: Join networks that connect, support and inspire diverse communities within Amey. About Amey We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day, our teams across the UK and internationally shape some of the most complex environments that will impact generations to come. Find out more at (url removed) Application Guidance and Diversity & Inclusion At Amey, we continuously evolve our ways of working to reflect the diverse needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We believe everyone deserves an opportunity to shine. As a Disability Confident Leader, we guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at removed) to discuss any access needs, reasonable adjustments or additional support required during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible. Inspiring Impact Together
Feb 04, 2026
Full time
We are excited to offer a fantastic opportunity for a Claims Advisor Apprentice to join our Sheffield Local Authority account based in Sheffield. Starting Salary: 24,293.00 (Subject to review) Location : Olive Grove Depot, Olive Grove Road, Sheffield, S2 3GE Working hours per week : Monday - Friday 09:00-17:30. 37.5hr/week Start date : September 2026 Apprenticeship Link : Business administrator / Skills England As part of your apprenticeship, you will be enrolled onto the Business Administrator Level 2 programme, which will take approximately 21 months to complete. You will be fully supported by our partnered college through 1-2-1 guidance, e-learning materials and technical experts on hand throughout your apprenticeship journey. Join our vibrant and inclusive community in Sheffield Local Authority, working on diverse projects that make a real, positive impact across the UK. The contract has transformed 75% of the city's roads within its first five years-improving them from some of the worst in the country to among the best. We continue to maintain this infrastructure to the improved standards. We are improving and maintaining 1,180 miles of road, 2,050 miles of pavement, 68,000 streetlights, 36,000 highway trees, 28,000 street signs, 72,000 drainage gullies, 480 traffic signals, 18,000 items of street furniture, 2.9 million sqm of grass verges and over 600 bridges and highway structures. What you will do: As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level role provides hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to accurate reporting and claims resolution. You will gain exposure to a wide range of claim types and develop strong foundations in claims handling, investigation and financial processes. Your responsibilities will include: Monitoring internal dashboards and the Claims Portal for new claim notifications. Creating and maintaining accurate claim records within the claims database. Liaising with claimants to ensure all required documentation is received and complete. Updating claims data to support accurate reporting, reserving and analysis. Recording claims with the Department for Work and Pensions (DWP) and verifying certificate validity. Attending accident locations to gather evidence, including photographs and measurements Using the Confirm system to investigate claims against the business, as well as property damage claims pursued by the business. Collaborating with operational teams to obtain supporting information and documentation. Communicating with utility companies, insurers, third-party representatives and claimants. Assisting the Claims Manager with administrative and investigative tasks. Working with the Finance team to facilitate settlements, including payment requisitions. What you will bring: GCSE English and Maths, grade A-C / 9-4. Full UK driving license. Strong attention to detail and organisational skills. Excellent written and verbal communication abilities. Ability to manage multiple tasks and prioritise effectively. Proficient in Microsoft Office and comfortable working with databases. Applicants must be at least 18 years of age to be eligible for consideration, due to the nature of the work associated with this account. Please note that successful applicants must undergo random drug and alcohol testing in line with our commitment to a safe and compliant working environment. Shortlisting will be based on submitted certificates, predicted grades or achieved qualifications. If you have issues uploading documents, please contact our People Services team. Why join Amey? At Amey, we work on long-term, stable contracts, allowing you to plan a long-term career with us. We have been awarded Platinum status by Investors in People, underscoring our commitment to supporting our people across every part of our organisation. Whether you are starting your career, returning to the workplace or bringing professional experience, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration: Competitive annual salary with potential yearly reviews to ensure you're rewarded for your contributions. Career Growth : First-class mentoring and a structured learning and development programme to support your professional and personal development. Training Opportunities : Fully funded leadership programmes and comprehensive training tailored to your growth. Holidays : 24 days' annual leave plus bank holidays, with the option to buy more. Pension: Generous scheme with additional contributions from Amey. Flexible Working: Hybrid, part-time and flexible work patterns open for discussion to support work-life balance. Flexible Benefits : Customise your benefits such as insurance, Cycle2Work, and discounted gym membership. Exclusive Discounts: Access to an online portal with discounts from major retailers and healthcare providers. Giving Back: Two Social Impact Days each year for volunteering and fundraising. Family-Friendly Policies: Support for new parents and those with caring responsibilities. Affinity Networks: Join networks that connect, support and inspire diverse communities within Amey. About Amey We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day, our teams across the UK and internationally shape some of the most complex environments that will impact generations to come. Find out more at (url removed) Application Guidance and Diversity & Inclusion At Amey, we continuously evolve our ways of working to reflect the diverse needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We believe everyone deserves an opportunity to shine. As a Disability Confident Leader, we guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at removed) to discuss any access needs, reasonable adjustments or additional support required during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible. Inspiring Impact Together
Pensions Audit School Leaver Programme (Autumn 2026) - Manchester At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. We empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK and a presence in 150 global markets, we are on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. This gives you the opportunity to help redefine what our industry looks like and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our Pensions Audit team works with a wide range of clients, including many household names, covering industry wide schemes, corporate pension schemes and master trusts. These organisations manage the retirement savings of millions and operate in a highly regulated environment where accuracy, governance, and transparency are paramount. That's where we come in. Our audit services team provides the assurance that pension scheme trustees, members and regulators rely on. With a strong reputation for quality and insight, you'll be part of a team that's helping to safeguard the future financial well being of pension scheme members. We also assist our commercial audit teams to audit pension scheme balances and disclosures that appear in company accounts. Our five year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of pension schemes, from large corporate household names to specialist industry wide schemes, gaining exposure to different governance structures, investment strategies and regulatory challenges. Get hands on with real audits, reviewing financial statements, testing contributions and benefits, and helping ensure pension schemes are accurately reporting how they manage members' retirement savings. Understand how pension schemes operate by analysing funding positions, assessing internal controls and learning how trustees and administrators manage assets, liabilities and risk. Use data and technology to spot trends, identify anomalies and support your findings. Keep learning and growing by staying up to date with pensions regulations, developing your professional judgement and building relationships with mentors and specialists across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for We have a flexible approach to academic entry requirements and consider strengths and motivations. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt and express ideas clearly. Self leaders who manage and flex their time, mindset and energy effectively. Career mindful contributors who take initiative and are motivated to grow. What you'll get Kick start your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who guide you every step of the way. Our approach to how we work helps you balance life, learning and work. Exclusive discounts on shopping, gyms and wellbeing services. Opportunities to give back through mentoring, volunteering or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance What we expect from you As part of your training with us you'll be provided with study leave to support you in completing your professional qualification. Completing a qualification is a substantial commitment and it's worth taking into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed and organised to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger.
Feb 04, 2026
Full time
Pensions Audit School Leaver Programme (Autumn 2026) - Manchester At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. We empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK and a presence in 150 global markets, we are on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. This gives you the opportunity to help redefine what our industry looks like and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our Pensions Audit team works with a wide range of clients, including many household names, covering industry wide schemes, corporate pension schemes and master trusts. These organisations manage the retirement savings of millions and operate in a highly regulated environment where accuracy, governance, and transparency are paramount. That's where we come in. Our audit services team provides the assurance that pension scheme trustees, members and regulators rely on. With a strong reputation for quality and insight, you'll be part of a team that's helping to safeguard the future financial well being of pension scheme members. We also assist our commercial audit teams to audit pension scheme balances and disclosures that appear in company accounts. Our five year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of pension schemes, from large corporate household names to specialist industry wide schemes, gaining exposure to different governance structures, investment strategies and regulatory challenges. Get hands on with real audits, reviewing financial statements, testing contributions and benefits, and helping ensure pension schemes are accurately reporting how they manage members' retirement savings. Understand how pension schemes operate by analysing funding positions, assessing internal controls and learning how trustees and administrators manage assets, liabilities and risk. Use data and technology to spot trends, identify anomalies and support your findings. Keep learning and growing by staying up to date with pensions regulations, developing your professional judgement and building relationships with mentors and specialists across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for We have a flexible approach to academic entry requirements and consider strengths and motivations. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt and express ideas clearly. Self leaders who manage and flex their time, mindset and energy effectively. Career mindful contributors who take initiative and are motivated to grow. What you'll get Kick start your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who guide you every step of the way. Our approach to how we work helps you balance life, learning and work. Exclusive discounts on shopping, gyms and wellbeing services. Opportunities to give back through mentoring, volunteering or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance What we expect from you As part of your training with us you'll be provided with study leave to support you in completing your professional qualification. Completing a qualification is a substantial commitment and it's worth taking into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed and organised to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger.
POSITION: Underwriter (Bridging) DEPARTMENT: Credit & Risk RESPONSIBLE TO: Group Head of Credit & Risk LOCATION: Bristol or Manchester. Hybrid and flexible work options available. OVERVIEW: This is an opportunity to take on an important role within the Underwriting team where you will be part of a high performing team responsible for new business reviews in line with the companys underwriting mandates e click apply for full job details
Feb 04, 2026
Full time
POSITION: Underwriter (Bridging) DEPARTMENT: Credit & Risk RESPONSIBLE TO: Group Head of Credit & Risk LOCATION: Bristol or Manchester. Hybrid and flexible work options available. OVERVIEW: This is an opportunity to take on an important role within the Underwriting team where you will be part of a high performing team responsible for new business reviews in line with the companys underwriting mandates e click apply for full job details
Commercial Insurance Manager Are you a seasoned insurance professional ready to lead and inspire? Our client, a dynamic and expanding UK-based insurance broker, is seeking a Commercial Insurance Manager to oversee a team of brokers and drive excellence in client renewals. What You'll Be Doing: Leading and mentoring a team of commercial brokers, fostering a high-performance culture Managing the full renewal cycle for a diverse portfolio of commercial clients Ensuring compliance, quality, and client satisfaction across all touchpoints Collaborating with senior leadership to shape operational strategy and growth What We're Looking For: Proven experience in commercial insurance, ideally within the UK broker market Strong understanding of UK commercial insurance products and renewal processes Leadership qualities with a hands on, collaborative approach Excellent communication and relationship building skills Why Join? Supportive company structure with clear progression pathways Competitive salary and benefits package Hybrid working options and a modern, inclusive cultureOpportunity to shape the future of a growing brokerage If you're ready to take the next step in your insurance career and lead with impact, we'd love to hear from you. Contact us Munro Recruitment for consideration and a confidential discussion.
Feb 04, 2026
Full time
Commercial Insurance Manager Are you a seasoned insurance professional ready to lead and inspire? Our client, a dynamic and expanding UK-based insurance broker, is seeking a Commercial Insurance Manager to oversee a team of brokers and drive excellence in client renewals. What You'll Be Doing: Leading and mentoring a team of commercial brokers, fostering a high-performance culture Managing the full renewal cycle for a diverse portfolio of commercial clients Ensuring compliance, quality, and client satisfaction across all touchpoints Collaborating with senior leadership to shape operational strategy and growth What We're Looking For: Proven experience in commercial insurance, ideally within the UK broker market Strong understanding of UK commercial insurance products and renewal processes Leadership qualities with a hands on, collaborative approach Excellent communication and relationship building skills Why Join? Supportive company structure with clear progression pathways Competitive salary and benefits package Hybrid working options and a modern, inclusive cultureOpportunity to shape the future of a growing brokerage If you're ready to take the next step in your insurance career and lead with impact, we'd love to hear from you. Contact us Munro Recruitment for consideration and a confidential discussion.
TIGER MEDIA RECRUITMENT LIMITED
Leicester, Leicestershire
Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with the support of a ma. . click apply for full job details
Feb 04, 2026
Full time
Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with the support of a ma. . click apply for full job details
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Feb 04, 2026
Full time
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
This Business Development Manager 12 month FTC role sitting in a leading Insurance firm with a forward thinking and innovative senior leadership team. You will take a strategic role on the high performing claims team's BD plans and UK EMEA initiatives during this maternity leave cover. The Business Development Manager 12 month FTC role will take ownership of the strategic direction for the BD initi click apply for full job details
Feb 04, 2026
Contractor
This Business Development Manager 12 month FTC role sitting in a leading Insurance firm with a forward thinking and innovative senior leadership team. You will take a strategic role on the high performing claims team's BD plans and UK EMEA initiatives during this maternity leave cover. The Business Development Manager 12 month FTC role will take ownership of the strategic direction for the BD initi click apply for full job details
A growing private claims management company seeks a Customer Claims Team Leader - Motor Claims in Huddersfield. The role focuses on managing day-to-day operations, ensuring the effective conversion of accident assistance inquiries into repairs, and supporting team performance. Ideal candidates will have supervisory experience in a claims environment, strong problem-solving abilities, and excellent customer service skills. This position offers 33 days holiday and various personal health benefits.
Feb 04, 2026
Full time
A growing private claims management company seeks a Customer Claims Team Leader - Motor Claims in Huddersfield. The role focuses on managing day-to-day operations, ensuring the effective conversion of accident assistance inquiries into repairs, and supporting team performance. Ideal candidates will have supervisory experience in a claims environment, strong problem-solving abilities, and excellent customer service skills. This position offers 33 days holiday and various personal health benefits.
We are currently recruiting for an exciting Team Leader opportunity based in Leeds, within our client's London Market Claims function. In this role, you will lead a team of Claims Adjusters who work closely with the London-based claims team and adjusters aligned to specific lines of business. The Leeds team is responsible for handling higher-volume, lower-value claims across a diverse portfolio, in click apply for full job details
Feb 04, 2026
Full time
We are currently recruiting for an exciting Team Leader opportunity based in Leeds, within our client's London Market Claims function. In this role, you will lead a team of Claims Adjusters who work closely with the London-based claims team and adjusters aligned to specific lines of business. The Leeds team is responsible for handling higher-volume, lower-value claims across a diverse portfolio, in click apply for full job details
A leading global insurance firm is seeking candidates for their Graduate Insurance Programme. This exciting 2-year structured programme blends skills-based learning with real-world exposure, preparing participants for a career in underwriting. Responsibilities include assisting in underwriting processes, supporting service delivery, and engaging in comprehensive training. Ideal candidates will possess a minimum 2:1 BSc/BA degree, strong English skills, and proficiency in Microsoft Office. Locations include London, Birmingham, and Glasgow.
Feb 04, 2026
Full time
A leading global insurance firm is seeking candidates for their Graduate Insurance Programme. This exciting 2-year structured programme blends skills-based learning with real-world exposure, preparing participants for a career in underwriting. Responsibilities include assisting in underwriting processes, supporting service delivery, and engaging in comprehensive training. Ideal candidates will possess a minimum 2:1 BSc/BA degree, strong English skills, and proficiency in Microsoft Office. Locations include London, Birmingham, and Glasgow.
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with motor claims experience wh
Feb 04, 2026
Full time
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with motor claims experience wh
Senior Underwriter, MRWIS Limited Location : London/Cheltenham/Shrewsbury/Remote/Hybrid, United Kingdom Company : MRWIS Limited, a division of Marley Risk Consultants Limited About Us : Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector click apply for full job details
Feb 04, 2026
Full time
Senior Underwriter, MRWIS Limited Location : London/Cheltenham/Shrewsbury/Remote/Hybrid, United Kingdom Company : MRWIS Limited, a division of Marley Risk Consultants Limited About Us : Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector click apply for full job details
A leading insurance company in Newcastle is seeking passionate Claims Advisors to provide solutions-focused support to individuals facing personal challenges. In this role, you will manage Personal Injury Commercial Claims and deliver exceptional customer service to various stakeholders. The position offers a flexible hybrid working model, opportunities for career growth, and a supportive environment. Join now to make a real impact in people's lives with competitive salary and generous leave benefits.
Feb 04, 2026
Full time
A leading insurance company in Newcastle is seeking passionate Claims Advisors to provide solutions-focused support to individuals facing personal challenges. In this role, you will manage Personal Injury Commercial Claims and deliver exceptional customer service to various stakeholders. The position offers a flexible hybrid working model, opportunities for career growth, and a supportive environment. Join now to make a real impact in people's lives with competitive salary and generous leave benefits.
About The Role Team Life Income Protection Working Pattern - Home working however, may be required to go into a Vitality location ad hoc (Stockport, Bournemouth or London) Solves complex problems, takes a new perspective on existing solutions Degree level or equivalent and likely to have professional qualifications click apply for full job details
Feb 04, 2026
Full time
About The Role Team Life Income Protection Working Pattern - Home working however, may be required to go into a Vitality location ad hoc (Stockport, Bournemouth or London) Solves complex problems, takes a new perspective on existing solutions Degree level or equivalent and likely to have professional qualifications click apply for full job details
Take the next step. Be part of something bigger at Suncorp. Join Suncorp Group in Newcastle and Make a Real Difference in People's Lives! Are you passionate about supporting people through life's toughest challenges? At Suncorp Group, we empower our teams to provide compassionate, solutions-focused support to individuals when they need it most. We're currently looking for dedicated Claims Advisors to join our growing team in Newcastle, with a flexible hybrid working model available after training. Why Join Suncorp? Make a Real Impact:Support individuals recovering from personal and psychological injuries to get their lives back on track. The work you do will directly help people and communities thrive. Flexible Work Options:Enjoy a balanced lifestyle with our hybrid working approach - combining time in the office with the flexibility to work from home. Career Growth & Support:You'll join a collaborative environment that encourages learning, career progression, and personal development. What You'll Be Doing Managing Personal Injury Commercial Claims, ensuring injured workers receive the entitlements and care they deserve. Reviewing medical, financial, and rehabilitation reports to make accurate, evidence-based claim assessments. Applying cost-effective and sustainable strategies while prioritising the wellbeing of injured workers. Collaborating with internal teams and external partners to provide proactive and timely case management. Delivering exceptional customer service to injured workers, employers, and key stakeholders. What We're Looking For Relevant Experience: Whether your background is in Workers Compensation, claims, portfolio management, or call centre operations, we value your transferable skills. A background in psychology or allied health is highly regarded. Strong Communicator: Excellent listening and communication skills to manage a high-volume workload with empathy and professionalism. Team Player: You thrive in a supportive, collaborative environment and contribute positively to team success. Resilient & Resourceful: Confident in navigating complex information, negotiating outcomes, and managing sensitive cases with care and resilience. Why You'll Love Working at Suncorp When you join Suncorp, you're not just taking a job - you're building a career with one of Australia's most trusted employers. We're committed to your wellbeing, growth, and success. Here's what we offer: Competitive Salary + Performance Incentives Generous Leave Benefits: Annual leave, flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay) Hybrid Working: Enjoy flexibility with a mix of office and work-from-home days Work-Life Balance: Prioritise your wellbeing with supportive policies and a culture that values balance Staff Discounts: Access exclusive offers from over 400 top retailers, plus discounts on Suncorp brands including AAMI, Shannons, and Apia Reward & Recognition: Celebrate your achievements through our reward programs Career Development: Ongoing training, coaching, and clear pathways to grow your career Community Engagement: Take part in charitable initiatives such as Spirit to Cure We're hiring now. If this speaks to you, apply today. At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned. Advertised: 23 Dec 2025 AUS Eastern Daylight Time Applications close: 09 Jan 2026 AUS Eastern Daylight Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
Feb 04, 2026
Full time
Take the next step. Be part of something bigger at Suncorp. Join Suncorp Group in Newcastle and Make a Real Difference in People's Lives! Are you passionate about supporting people through life's toughest challenges? At Suncorp Group, we empower our teams to provide compassionate, solutions-focused support to individuals when they need it most. We're currently looking for dedicated Claims Advisors to join our growing team in Newcastle, with a flexible hybrid working model available after training. Why Join Suncorp? Make a Real Impact:Support individuals recovering from personal and psychological injuries to get their lives back on track. The work you do will directly help people and communities thrive. Flexible Work Options:Enjoy a balanced lifestyle with our hybrid working approach - combining time in the office with the flexibility to work from home. Career Growth & Support:You'll join a collaborative environment that encourages learning, career progression, and personal development. What You'll Be Doing Managing Personal Injury Commercial Claims, ensuring injured workers receive the entitlements and care they deserve. Reviewing medical, financial, and rehabilitation reports to make accurate, evidence-based claim assessments. Applying cost-effective and sustainable strategies while prioritising the wellbeing of injured workers. Collaborating with internal teams and external partners to provide proactive and timely case management. Delivering exceptional customer service to injured workers, employers, and key stakeholders. What We're Looking For Relevant Experience: Whether your background is in Workers Compensation, claims, portfolio management, or call centre operations, we value your transferable skills. A background in psychology or allied health is highly regarded. Strong Communicator: Excellent listening and communication skills to manage a high-volume workload with empathy and professionalism. Team Player: You thrive in a supportive, collaborative environment and contribute positively to team success. Resilient & Resourceful: Confident in navigating complex information, negotiating outcomes, and managing sensitive cases with care and resilience. Why You'll Love Working at Suncorp When you join Suncorp, you're not just taking a job - you're building a career with one of Australia's most trusted employers. We're committed to your wellbeing, growth, and success. Here's what we offer: Competitive Salary + Performance Incentives Generous Leave Benefits: Annual leave, flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay) Hybrid Working: Enjoy flexibility with a mix of office and work-from-home days Work-Life Balance: Prioritise your wellbeing with supportive policies and a culture that values balance Staff Discounts: Access exclusive offers from over 400 top retailers, plus discounts on Suncorp brands including AAMI, Shannons, and Apia Reward & Recognition: Celebrate your achievements through our reward programs Career Development: Ongoing training, coaching, and clear pathways to grow your career Community Engagement: Take part in charitable initiatives such as Spirit to Cure We're hiring now. If this speaks to you, apply today. At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned. Advertised: 23 Dec 2025 AUS Eastern Daylight Time Applications close: 09 Jan 2026 AUS Eastern Daylight Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
Rsl Lifecare Limited
Newcastle Upon Tyne, Tyne And Wear
Claims Advisor page is loaded Claims Advisorlocations: VS Newcastletime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 9, 2026 (30+ days left to apply)job requisition id: JR111273At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives. We are seeking an individual to join our team as a Claims Advisor based out of our Hunter Veteran & Family Hub in Maitland. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits. Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes. Who are you: Be a Compensation Advocate (or willingness to work towards this accreditation - we will provide the training!) You'll have empathy in abundance and have the ability to understand defence-related illnesses and conditions Be able to establish and build meaningful relationships internally and externally You will have highly developed communication skills and the ability to prioritise, manage and problem solve procedures To Apply: Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages). The benefits of joining RSL LifeCare: Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more. Staff discounts across 700 select retail stores through Maxxia Rewards Fitness Passport Leave Loading - 17.5% pay top up on paid leave Plus you'll be joining a team that are truly dedicated to making a positive impact on the lives of veterans and their families Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. Location VS Newcastle
Feb 04, 2026
Full time
Claims Advisor page is loaded Claims Advisorlocations: VS Newcastletime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 9, 2026 (30+ days left to apply)job requisition id: JR111273At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives. We are seeking an individual to join our team as a Claims Advisor based out of our Hunter Veteran & Family Hub in Maitland. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits. Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes. Who are you: Be a Compensation Advocate (or willingness to work towards this accreditation - we will provide the training!) You'll have empathy in abundance and have the ability to understand defence-related illnesses and conditions Be able to establish and build meaningful relationships internally and externally You will have highly developed communication skills and the ability to prioritise, manage and problem solve procedures To Apply: Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages). The benefits of joining RSL LifeCare: Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more. Staff discounts across 700 select retail stores through Maxxia Rewards Fitness Passport Leave Loading - 17.5% pay top up on paid leave Plus you'll be joining a team that are truly dedicated to making a positive impact on the lives of veterans and their families Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. Location VS Newcastle
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes click apply for full job details
Feb 04, 2026
Full time
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes click apply for full job details
Job type: Shift work based on 35 hours per week between 07:00 and 22:00 to include weekends and bank Holidays. About the job: To provide a practical, professional and efficient response to requests for motor assistance or medical emergency by any Caravan and Motorhome Club overseas holiday insurance policy holders. To coordinate the assistance in line with the policy limits and the Caravan and Motorhome Club's procedures. Key Tasks/Accountabilities: To manage all incoming and outgoing telephone calls and emails in an efficient, professional and courteous manner. Maintain a clear and complete record of each assistance case and follow through on all cases to completion. Ensuring that the Underwriter is informed of exceptional arrangements made within Club guidelines. To manage all aspects of the assistance, ensuring that all services are delivered within the agreed times and members are fully updated on progress. To ensure that any service failures or potential problems are escalated to the Deputy Manager or Business Manager. To ensure that all aspects of the assistance are managed in the most cost effective manner, considering all options available. Check all invoices for UK and foreign suppliers against agreed parameters. Pass for payment and recover costs from the Underwriter or member within agreed guidelines. Advise members and answer queries regarding claims relating to any Caravan and Motorhome Club overseas holiday policies. Liaise/negotiate with underwriter/loss adjuster on our member's behalf to help resolve claims issues, within Club guidelines. Possess complete knowledge of all procedures, allowances and benefits of any Caravan and Motorhome Club overseas holiday insurance product. Assess and advise on underwriting issues put by members and contact centre staff, within agreed guidelines. To recognise and communicate to Managers potential improvements in procedures and processes. Support and deputise for the Management Team within agreed guidelines when required. Essential Skills & Experience Required: Good standard of education - including English Language GCSE or equivalent High level of organisation required To be able to manage multiple assistance cases and prioritise effectively To be able to remain calm and focussed under pressure To be driven by providing the highest level of member care and service Experience of working in a service environment Excellent verbal and written communication skills A good knowledge of French is essential PC literate with fast and accurate typing speed Apply now To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team. You'll enjoy lots of benefits working at our head office. Check out why it's great to work at the Club Call our HR team for more information about working for the Club (Head office vacancies) (Sites vacancies)
Feb 04, 2026
Full time
Job type: Shift work based on 35 hours per week between 07:00 and 22:00 to include weekends and bank Holidays. About the job: To provide a practical, professional and efficient response to requests for motor assistance or medical emergency by any Caravan and Motorhome Club overseas holiday insurance policy holders. To coordinate the assistance in line with the policy limits and the Caravan and Motorhome Club's procedures. Key Tasks/Accountabilities: To manage all incoming and outgoing telephone calls and emails in an efficient, professional and courteous manner. Maintain a clear and complete record of each assistance case and follow through on all cases to completion. Ensuring that the Underwriter is informed of exceptional arrangements made within Club guidelines. To manage all aspects of the assistance, ensuring that all services are delivered within the agreed times and members are fully updated on progress. To ensure that any service failures or potential problems are escalated to the Deputy Manager or Business Manager. To ensure that all aspects of the assistance are managed in the most cost effective manner, considering all options available. Check all invoices for UK and foreign suppliers against agreed parameters. Pass for payment and recover costs from the Underwriter or member within agreed guidelines. Advise members and answer queries regarding claims relating to any Caravan and Motorhome Club overseas holiday policies. Liaise/negotiate with underwriter/loss adjuster on our member's behalf to help resolve claims issues, within Club guidelines. Possess complete knowledge of all procedures, allowances and benefits of any Caravan and Motorhome Club overseas holiday insurance product. Assess and advise on underwriting issues put by members and contact centre staff, within agreed guidelines. To recognise and communicate to Managers potential improvements in procedures and processes. Support and deputise for the Management Team within agreed guidelines when required. Essential Skills & Experience Required: Good standard of education - including English Language GCSE or equivalent High level of organisation required To be able to manage multiple assistance cases and prioritise effectively To be able to remain calm and focussed under pressure To be driven by providing the highest level of member care and service Experience of working in a service environment Excellent verbal and written communication skills A good knowledge of French is essential PC literate with fast and accurate typing speed Apply now To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team. You'll enjoy lots of benefits working at our head office. Check out why it's great to work at the Club Call our HR team for more information about working for the Club (Head office vacancies) (Sites vacancies)
A well-known recruitment agency is seeking a Claims Advisor to join their supportive team in Central Bristol. You will assess and process claims, communicate with customers, and ensure compliance with regulations. The ideal candidate will have previous office experience, excellent attention to detail, and strong communication skills. This role offers a competitive salary of around £25,000 per annum, along with hybrid working options and various benefits including 25 days' holiday, a bonus structure, and private medical insurance.
Feb 03, 2026
Full time
A well-known recruitment agency is seeking a Claims Advisor to join their supportive team in Central Bristol. You will assess and process claims, communicate with customers, and ensure compliance with regulations. The ideal candidate will have previous office experience, excellent attention to detail, and strong communication skills. This role offers a competitive salary of around £25,000 per annum, along with hybrid working options and various benefits including 25 days' holiday, a bonus structure, and private medical insurance.
A leading global insurance company is seeking a Delegated Underwriting Authority Specialist to bridge offshore teams and clients, ensuring smooth transactional services. The ideal candidate will excel in communication, problem-solving, and relationship management while supporting the offshore team's development. This role offers a hybrid working model, and candidates must have the right to work in the UK. Strong analytical and customer service skills are essential, along with attention to detail to resolve complex queries efficiently.
Feb 03, 2026
Full time
A leading global insurance company is seeking a Delegated Underwriting Authority Specialist to bridge offshore teams and clients, ensuring smooth transactional services. The ideal candidate will excel in communication, problem-solving, and relationship management while supporting the offshore team's development. This role offers a hybrid working model, and candidates must have the right to work in the UK. Strong analytical and customer service skills are essential, along with attention to detail to resolve complex queries efficiently.
A large, well-established organization in Portsmouth is seeking a Claims Advisor to support customers through the travel insurance claims process. The role offers a starting salary of £26,200, with structured increases reaching £30,300-£33,000 within 12-24 months. Ideal candidates will have customer service experience and possess strong communication skills. Benefits include free health cash plans, discounts, and comprehensive training, with hybrid working options available after probation.
Feb 03, 2026
Full time
A large, well-established organization in Portsmouth is seeking a Claims Advisor to support customers through the travel insurance claims process. The role offers a starting salary of £26,200, with structured increases reaching £30,300-£33,000 within 12-24 months. Ideal candidates will have customer service experience and possess strong communication skills. Benefits include free health cash plans, discounts, and comprehensive training, with hybrid working options available after probation.
