Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Motor Claims Team Manager Croydon (at least 3 days a week office) 55k plus bonus Croydon Hybrid (3 days in office) £55,000 + Bonus IPS are working with a global insurer looking to appoint a Motor Claims Team Manager to lead a high-performing team handling complex third-party motor claims. This is a leadership role with real influence youll shape performance, drive technical excellence, and play a click apply for full job details
Mar 30, 2026
Full time
Motor Claims Team Manager Croydon (at least 3 days a week office) 55k plus bonus Croydon Hybrid (3 days in office) £55,000 + Bonus IPS are working with a global insurer looking to appoint a Motor Claims Team Manager to lead a high-performing team handling complex third-party motor claims. This is a leadership role with real influence youll shape performance, drive technical excellence, and play a click apply for full job details
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Mar 30, 2026
Full time
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients, build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Technical Underwriting Manager- Personal Lines Location 1 day in office Salary Up to £80,000 IPS Group are working with a leading UK insurer to bring in a Technical Underwriting Manager to play a pivotal role in developing and implementing their Personal Lines?strategy click apply for full job details
Mar 30, 2026
Full time
Technical Underwriting Manager- Personal Lines Location 1 day in office Salary Up to £80,000 IPS Group are working with a leading UK insurer to bring in a Technical Underwriting Manager to play a pivotal role in developing and implementing their Personal Lines?strategy click apply for full job details
Insurance Advisor/Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with t. . click apply for full job details
Mar 30, 2026
Full time
Insurance Advisor/Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with t. . click apply for full job details
Insurance Advisor/Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with t. . click apply for full job details
Mar 30, 2026
Full time
Insurance Advisor/Protection Advisor Location:Nationwide (Remote / Field Based) Earnings:Commission Only Average £47,000 Year 1, Top Performers £100,000+ Why Join? Uncapped weekly commission earn what youre worth Industry-leading rates: 120% (4-year indemnity) rising to 175% or 220% (non-indemnity) Full training and ongoing development no previous protection experience needed Work independently with t. . click apply for full job details
Self-Employed Protection Advisor (Domestic & Business) Exceptional Commission Structure No previous experience necessary full training will be given. This is your opportunity to join a market-leading company offering outstanding commission rates, full training, and the freedom of being your own boss. Our client, a well-established and trusted name in financial protection, is rapidly expanding acros click apply for full job details
Mar 30, 2026
Full time
Self-Employed Protection Advisor (Domestic & Business) Exceptional Commission Structure No previous experience necessary full training will be given. This is your opportunity to join a market-leading company offering outstanding commission rates, full training, and the freedom of being your own boss. Our client, a well-established and trusted name in financial protection, is rapidly expanding acros click apply for full job details
Imagine stepping into a senior underwriting role where youre trusted to make the call - no endless chains of approval, no waiting on sign-off. Just you, your market insight, your broker relationships, and the space to do what you do best: write smart, profitable property business. Thats whats on offer here. The Role: This isnt a desk-bound role click apply for full job details
Mar 30, 2026
Full time
Imagine stepping into a senior underwriting role where youre trusted to make the call - no endless chains of approval, no waiting on sign-off. Just you, your market insight, your broker relationships, and the space to do what you do best: write smart, profitable property business. Thats whats on offer here. The Role: This isnt a desk-bound role click apply for full job details
We are expanding our claims team in the UK and are seeking to hire highly qualified and established claims preparation and rebuttal specialist to join our stellar team. We have exciting opportunities available for a Claims Director with a proven ability to support contractors with managing claims on major projects click apply for full job details
Mar 29, 2026
Full time
We are expanding our claims team in the UK and are seeking to hire highly qualified and established claims preparation and rebuttal specialist to join our stellar team. We have exciting opportunities available for a Claims Director with a proven ability to support contractors with managing claims on major projects click apply for full job details
Job Title: Underwriter Location: Solihull ; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time, Permanent The Role: The role of an Underwriter is taking responsibility for making lending decisions on credit applications received through our partners in the Retail, Revolvi click apply for full job details
Mar 29, 2026
Full time
Job Title: Underwriter Location: Solihull ; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time, Permanent The Role: The role of an Underwriter is taking responsibility for making lending decisions on credit applications received through our partners in the Retail, Revolvi click apply for full job details
About The Role Team Pricing Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Analytical mindset confident working with data and spotting trends Technical capability SQL, Excel and programming know how Clear communicator able to explain complex ideas simply What this rol click apply for full job details
Mar 28, 2026
Full time
About The Role Team Pricing Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Analytical mindset confident working with data and spotting trends Technical capability SQL, Excel and programming know how Clear communicator able to explain complex ideas simply What this rol click apply for full job details
Personal Injury Motor Claims Handler Location: North Newcastle (Hybrid) Salary: Up to £33,000 + Benefits + Annual Bonus IPS is working with a well-established and growing insurer, part of a major global insurance group, currently expanding its UK claims function. They have a strong presence in the motor space and a great reputation for working closely with partners, particularly within the automoti click apply for full job details
Mar 28, 2026
Full time
Personal Injury Motor Claims Handler Location: North Newcastle (Hybrid) Salary: Up to £33,000 + Benefits + Annual Bonus IPS is working with a well-established and growing insurer, part of a major global insurance group, currently expanding its UK claims function. They have a strong presence in the motor space and a great reputation for working closely with partners, particularly within the automoti click apply for full job details
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 28, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 28, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 28, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Underwriting Operations Analyst / Lloyds Returns / Data Quality / MI / Insurance 9-12month FTC Underwriting Operations Analyst opportunity working for a well-established London Market insurer. Hybrid working (23 days per week in the London office) Competitive benefits Salary up to £80k Immediate start preferred KEY SKILLS: Non-Financial Lloyds Returns (CMR & MDC platforms) essential Strong knowledge of L click apply for full job details
Mar 28, 2026
Contractor
Underwriting Operations Analyst / Lloyds Returns / Data Quality / MI / Insurance 9-12month FTC Underwriting Operations Analyst opportunity working for a well-established London Market insurer. Hybrid working (23 days per week in the London office) Competitive benefits Salary up to £80k Immediate start preferred KEY SKILLS: Non-Financial Lloyds Returns (CMR & MDC platforms) essential Strong knowledge of L click apply for full job details
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 28, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 28, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Account Broker- Employee Benefits- Leicester- Hybrid About the Employee Benefits Team Our Employee Benefits team works with businesses of all sizes to design and implement employee benefits that genuinely support their people. We provide a range of solutions, including: Private Medical Insurance Group Income Protection Death-in-Service / Group Life cover Health Cash Plans Health and wellbeing support click apply for full job details
Mar 28, 2026
Full time
Account Broker- Employee Benefits- Leicester- Hybrid About the Employee Benefits Team Our Employee Benefits team works with businesses of all sizes to design and implement employee benefits that genuinely support their people. We provide a range of solutions, including: Private Medical Insurance Group Income Protection Death-in-Service / Group Life cover Health Cash Plans Health and wellbeing support click apply for full job details
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Mar 28, 2026
Full time
Credit Underwriter - Mortgages Home based £70,000 plus bonus and benefits Our client is a well-established and award winning bank who are keen to appoint an experienced Mortgage Underwriter. We have an exciting vacancy a Roving BTL Mortgage Underwriter located in and around North of the country. Based within several intermediary firms, you will be assessing complex BTL applications Working closely with the new lending director, operations manager and sales team to build solid working relationships with key broker firms Maintaining strong relationships with internal stakeholders including underwriters, surveyors, legal and credit risk. Working promptly and with pace to manage a pipeline of cases through to offer whilst maintaining risk appetite and quality Dealing with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service You will have a strong understanding of complex BTL mortgage products. Please send your CV in confidence
Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To proactively manage a caseload of property damage claims (up to and including reserve limits of £20,000) and PL claims (up to and including reserve limits of £20,000) and some low value/simple EL claims (up to and including reserve limits of £10,000) to conclusion. • Create accurate Claims Management System and/or Proclaim records• Develop client contacts • Attend client review meetings where appropriate• To assist with projects• Undertake appropriate additional tasks provided by the Team Leader/Claims Unit Service Manager Experience, Skills and Qualifications • Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims• Demonstrates an understanding of the market and industry • Delivers technically accurate and appropriate advice to clients, colleagues and others• Ability to interact and communicate with the clients and colleagues• Flexible approach to work Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Mar 28, 2026
Full time
Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To proactively manage a caseload of property damage claims (up to and including reserve limits of £20,000) and PL claims (up to and including reserve limits of £20,000) and some low value/simple EL claims (up to and including reserve limits of £10,000) to conclusion. • Create accurate Claims Management System and/or Proclaim records• Develop client contacts • Attend client review meetings where appropriate• To assist with projects• Undertake appropriate additional tasks provided by the Team Leader/Claims Unit Service Manager Experience, Skills and Qualifications • Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims• Demonstrates an understanding of the market and industry • Delivers technically accurate and appropriate advice to clients, colleagues and others• Ability to interact and communicate with the clients and colleagues• Flexible approach to work Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
We are seeking an experienced and driven Programme Manager to lead complex, high-impact programmes across our portfolio of change within a Large UK Pension firm. This role involves overseeing interdependent projects, ensuring delivery of business outcomes, and maintaining governance, risk, and quality standards. You will work with diverse teams, manage virtual resources effectively, and foster strong relationships with stakeholders at all levels. Key Responsibilities: Programme Management: Plan, design, and deliver programmes using structured project management frameworks. Monitor progress, manage dependencies, and ensure business readiness for change. Governance: Ensure programmes and projects align with strategic goals. Monitor risks, issues, and quality, and deliver benefits as per the business case. Resource Management: Identify and allocate resources for successful programme delivery. Motivate and engage cross-functional, geographically dispersed teams. Programme Leadership: Lead and develop project teams, providing guidance, coaching, and support to achieve programme outcomes. Stakeholder Management: Build trusted relationships with internal and external stakeholders. Communicate complex ideas clearly and manage expectations effectively. Line Management: Manage direct reports, support their development, and contribute to improving project and programme management standards within the business unit. Key Experience & Skills: Proven experience delivering complex programmes using Agile and Waterfall methodologies. Strong leadership skills with experience managing geographically dispersed teams. Excellent stakeholder management and communication skills, able to influence at all levels. Strong analytical and problem-solving abilities, with expertise in risk, issue, and dependency management. What's in it for you? Flexible working arrangements, including remote work. Opportunity to work on diverse, high-impact projects across pensions administration and consultancy. Be part of a supportive, innovative team with a focus on professional development. Shape the future of pensions services for organisations and their employees. This role would suit a solution-focused and results-driven professional, ready to lead complex programmes and make an impact in the pensions sector, so please do email your CV for more details on this position. Please quote 52271 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Mar 27, 2026
Full time
We are seeking an experienced and driven Programme Manager to lead complex, high-impact programmes across our portfolio of change within a Large UK Pension firm. This role involves overseeing interdependent projects, ensuring delivery of business outcomes, and maintaining governance, risk, and quality standards. You will work with diverse teams, manage virtual resources effectively, and foster strong relationships with stakeholders at all levels. Key Responsibilities: Programme Management: Plan, design, and deliver programmes using structured project management frameworks. Monitor progress, manage dependencies, and ensure business readiness for change. Governance: Ensure programmes and projects align with strategic goals. Monitor risks, issues, and quality, and deliver benefits as per the business case. Resource Management: Identify and allocate resources for successful programme delivery. Motivate and engage cross-functional, geographically dispersed teams. Programme Leadership: Lead and develop project teams, providing guidance, coaching, and support to achieve programme outcomes. Stakeholder Management: Build trusted relationships with internal and external stakeholders. Communicate complex ideas clearly and manage expectations effectively. Line Management: Manage direct reports, support their development, and contribute to improving project and programme management standards within the business unit. Key Experience & Skills: Proven experience delivering complex programmes using Agile and Waterfall methodologies. Strong leadership skills with experience managing geographically dispersed teams. Excellent stakeholder management and communication skills, able to influence at all levels. Strong analytical and problem-solving abilities, with expertise in risk, issue, and dependency management. What's in it for you? Flexible working arrangements, including remote work. Opportunity to work on diverse, high-impact projects across pensions administration and consultancy. Be part of a supportive, innovative team with a focus on professional development. Shape the future of pensions services for organisations and their employees. This role would suit a solution-focused and results-driven professional, ready to lead complex programmes and make an impact in the pensions sector, so please do email your CV for more details on this position. Please quote 52271 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
We are currently recruiting for a Pensions Consultant to join a specialist firm based in the South East. The team provides consultancy, secretarial, project, and technical services to a wide range of clients, while also supporting internal teams, firm-wide initiatives, and specialist focus groups. This is an exciting opportunity to join a growing team and become involved in a diverse range of projects, working both independently and collaboratively. The successful candidate will have excellent communication and organisational skills, along with experience delivering pension scheme client services. Key Responsibilities Provide consultancy, secretariat, and governance services to a portfolio of clients, building and maintaining strong relationships with clients and stakeholders. Organise Trustee and ad-hoc client meetings, including preparing agendas, meeting packs, reports, and presentations. Draft meeting minutes, document and monitor actions and decisions, and maintain scheme governance documentation and policies. Support Trustee boards in meeting Effective System of Governance (ESOG) requirements and maintain Client Hub services. Manage and support a variety of client and internal projects, ensuring delivery within agreed deadlines and maintaining project plans. Skills & Experience Strong working knowledge of day-to-day pension scheme management. Experience delivering pension scheme client services. Experience in a client-facing relationship management or secretarial role. Knowledge of pension scheme governance requirements. In Return Competitive remuneration package including bonus and profit-sharing payments Private health insurance, life insurance, and income protection Excellent Holiday entitlement Non-contributory pension scheme Full training and study support to support your professional development Please quote 52243 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Mar 27, 2026
Full time
We are currently recruiting for a Pensions Consultant to join a specialist firm based in the South East. The team provides consultancy, secretarial, project, and technical services to a wide range of clients, while also supporting internal teams, firm-wide initiatives, and specialist focus groups. This is an exciting opportunity to join a growing team and become involved in a diverse range of projects, working both independently and collaboratively. The successful candidate will have excellent communication and organisational skills, along with experience delivering pension scheme client services. Key Responsibilities Provide consultancy, secretariat, and governance services to a portfolio of clients, building and maintaining strong relationships with clients and stakeholders. Organise Trustee and ad-hoc client meetings, including preparing agendas, meeting packs, reports, and presentations. Draft meeting minutes, document and monitor actions and decisions, and maintain scheme governance documentation and policies. Support Trustee boards in meeting Effective System of Governance (ESOG) requirements and maintain Client Hub services. Manage and support a variety of client and internal projects, ensuring delivery within agreed deadlines and maintaining project plans. Skills & Experience Strong working knowledge of day-to-day pension scheme management. Experience delivering pension scheme client services. Experience in a client-facing relationship management or secretarial role. Knowledge of pension scheme governance requirements. In Return Competitive remuneration package including bonus and profit-sharing payments Private health insurance, life insurance, and income protection Excellent Holiday entitlement Non-contributory pension scheme Full training and study support to support your professional development Please quote 52243 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
This is an excellent opportunity for an experienced Pensions professional who enjoys working in a technical, project-driven environment , delivering large-scale data exercises and helping schemes resolve complex member data challenges. This senior level position sits within a specialist group of technical experts delivering complex projects to Pension schemes and clients. You will need to demonstrate a strong track record of managing multiple project workstreams simultaneously , particularly across large-scale rectification or bulk data exercises , ensuring the right technical solutions are delivered and best practices are followed. Key Responsibilities Deliver Pensions data services including data and benefit audits, data cleansing, and rectification projects, supporting GMP rectification and equalisation initiatives Manage multiple large and complex projects simultaneously , ensuring deadlines and quality standards are met Create and customise bulk tools and technical solutions to analyse and correct Pension scheme data Work collaboratively within a project team while overseeing workstreams and reviewing the work of others Clearly communicate technical Pensions and data issues to clients and stakeholders Contribute to data strategy development and improvement plans for Pension schemes Requirements Strong experience with UK Defined Benefit Pension schemes Proven track record managing large-scale Pension data rectification or bulk exercises Experience in P ension data audits, cleansing, and rectification projects Strong Excel and analytical skills , with an interest in technical or programming solutions Experience delivering projects within a team environment and working closely with stakeholders This role offers the opportunity to work on high-impact Pension projects , helping schemes overcome complex data challenges while contributing to innovative technical solutions within a collaborative specialist team. Please quote 52272 when calling Richard at Alexander Lloyd or email them at rdo . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Mar 27, 2026
Full time
This is an excellent opportunity for an experienced Pensions professional who enjoys working in a technical, project-driven environment , delivering large-scale data exercises and helping schemes resolve complex member data challenges. This senior level position sits within a specialist group of technical experts delivering complex projects to Pension schemes and clients. You will need to demonstrate a strong track record of managing multiple project workstreams simultaneously , particularly across large-scale rectification or bulk data exercises , ensuring the right technical solutions are delivered and best practices are followed. Key Responsibilities Deliver Pensions data services including data and benefit audits, data cleansing, and rectification projects, supporting GMP rectification and equalisation initiatives Manage multiple large and complex projects simultaneously , ensuring deadlines and quality standards are met Create and customise bulk tools and technical solutions to analyse and correct Pension scheme data Work collaboratively within a project team while overseeing workstreams and reviewing the work of others Clearly communicate technical Pensions and data issues to clients and stakeholders Contribute to data strategy development and improvement plans for Pension schemes Requirements Strong experience with UK Defined Benefit Pension schemes Proven track record managing large-scale Pension data rectification or bulk exercises Experience in P ension data audits, cleansing, and rectification projects Strong Excel and analytical skills , with an interest in technical or programming solutions Experience delivering projects within a team environment and working closely with stakeholders This role offers the opportunity to work on high-impact Pension projects , helping schemes overcome complex data challenges while contributing to innovative technical solutions within a collaborative specialist team. Please quote 52272 when calling Richard at Alexander Lloyd or email them at rdo . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Senior Development Finance Underwriter London (4 days office / 1 day WFH) Exceptional salary depending on experience A highly exciting opportunity has arisen with a new institutional-backed lender launching in London. Backed by significant funding from some of the world's largest banking institutions, this lender is entering the market with serious lending capacity and a bold growth strategy. This is not simply a new entrant looking to disrupt the market; the ambition is far greater. With substantial capital and an experienced leadership team, the business is set to make a major impact on the UK property finance market. For the right individual, this represents a rare opportunity to join at the beginning of the story, helping to build what is expected to become one of the most exciting and influential lenders in the sector. The Role As a Senior Development Finance Underwriter, you will play a key role in underwriting and structuring a broad range of property finance transactions across development finance, commercial bridging and investment lending. You will work closely with the origination team to assess opportunities, structure facilities and present transactions to credit committee. Key Responsibilities Underwrite ground-up development finance transactions across residential, mixed-use and commercial schemes Assess light and heavy refurbishment projects, including repositioning and value-add strategies Underwrite commercial bridging loans secured against a wide range of commercial property assets Analyse transactions across sectors including: Residential development Mixed-use development Commercial development (office, retail, industrial and logistics) Commercial investment property Healthcare assets including care homes Agricultural assets including farms and rural estates Leisure and hospitality assets such as holiday parks, holiday let businesses Review and assess: Development appraisals Build cost schedules GDV and rental assumptions Exit strategies including refinance or sale Conduct detailed borrower and sponsor analysis, including developer track record Review professional teams including contractors, monitoring surveyors and valuers Analyse loan-to-cost (LTC), loan-to-GDV (LTGDV) and loan-to-value (LTV) metrics Prepare detailed credit papers and present transactions to credit committee Work closely with legal advisers, valuers and monitoring surveyors Assist with portfolio monitoring and risk management Requirements 6+ years' experience underwriting development finance transactions Experience within a specialist property lender, challenger bank or bridging lender Strong understanding of: Ground-up residential and commercial development Heavy and light refurbishment Commercial bridging finance Development appraisals and viability modelling Experience underwriting transactions typically £1m+ Strong commercial judgement and credit risk awareness Excellent analytical skills and attention to detail Ability to operate with autonomy within a fast-growing lending platform Why This Role? This is an opportunity to join a lender at the start of an extraordinary growth journey. With deep institutional funding and a leadership team with an exceptional track record, the business is poised to become one of the most dynamic platforms in the market. For ambitious professionals who want to be recognised for their ability and play a part in building something truly significant, this role offers exceptional long-term career prospects.
Mar 27, 2026
Full time
Senior Development Finance Underwriter London (4 days office / 1 day WFH) Exceptional salary depending on experience A highly exciting opportunity has arisen with a new institutional-backed lender launching in London. Backed by significant funding from some of the world's largest banking institutions, this lender is entering the market with serious lending capacity and a bold growth strategy. This is not simply a new entrant looking to disrupt the market; the ambition is far greater. With substantial capital and an experienced leadership team, the business is set to make a major impact on the UK property finance market. For the right individual, this represents a rare opportunity to join at the beginning of the story, helping to build what is expected to become one of the most exciting and influential lenders in the sector. The Role As a Senior Development Finance Underwriter, you will play a key role in underwriting and structuring a broad range of property finance transactions across development finance, commercial bridging and investment lending. You will work closely with the origination team to assess opportunities, structure facilities and present transactions to credit committee. Key Responsibilities Underwrite ground-up development finance transactions across residential, mixed-use and commercial schemes Assess light and heavy refurbishment projects, including repositioning and value-add strategies Underwrite commercial bridging loans secured against a wide range of commercial property assets Analyse transactions across sectors including: Residential development Mixed-use development Commercial development (office, retail, industrial and logistics) Commercial investment property Healthcare assets including care homes Agricultural assets including farms and rural estates Leisure and hospitality assets such as holiday parks, holiday let businesses Review and assess: Development appraisals Build cost schedules GDV and rental assumptions Exit strategies including refinance or sale Conduct detailed borrower and sponsor analysis, including developer track record Review professional teams including contractors, monitoring surveyors and valuers Analyse loan-to-cost (LTC), loan-to-GDV (LTGDV) and loan-to-value (LTV) metrics Prepare detailed credit papers and present transactions to credit committee Work closely with legal advisers, valuers and monitoring surveyors Assist with portfolio monitoring and risk management Requirements 6+ years' experience underwriting development finance transactions Experience within a specialist property lender, challenger bank or bridging lender Strong understanding of: Ground-up residential and commercial development Heavy and light refurbishment Commercial bridging finance Development appraisals and viability modelling Experience underwriting transactions typically £1m+ Strong commercial judgement and credit risk awareness Excellent analytical skills and attention to detail Ability to operate with autonomy within a fast-growing lending platform Why This Role? This is an opportunity to join a lender at the start of an extraordinary growth journey. With deep institutional funding and a leadership team with an exceptional track record, the business is poised to become one of the most dynamic platforms in the market. For ambitious professionals who want to be recognised for their ability and play a part in building something truly significant, this role offers exceptional long-term career prospects.
Head of Development Centre (LGPS) Hybrid or remote with travel to Preston Salary £75k - £85k DOE + inclusion in annual bonus scheme A glance at the Role We are looking for an inspiring and strategic leader to become LPPA's Head of Development Centre. In this pivotal role, you will design and deliver a high-impact learning and development strategy that strengthens colleague capability, embeds a member-first culture, and supports operational excellence across Member Services.You will ensure every colleague receives consistent, high-quality technical and systems training, while partnering closely with the Director of Member Services to drive performance, succession planning and long-term workforce development. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary of £75k - £85k DOE & inclusion in annual bonus scheme.- 30 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you might need some support.- The opportunity to earn through our Employee Referral Scheme.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free car parking in Preston City Centre. What you'll be doing - Design and implement a structured, robust training curriculum to ensure consistent, high-quality learning across LPPA.- Set and uphold service standards across Member Services, fostering a culture of continuous improvement and learning.- Develop and maintain succession plans for all key roles within Member Services.- Establish a career development working group to capture and support employee aspirations.- Oversee the delivery of technical and systems training to ensure operational readiness and excellence.- Champion a "member-first" mindset from onboarding through to ongoing development.- Support career pathways and structured development programmes.- Produce regular management information to support strategic decision-making.- Demonstrate measurable improvements in retention, engagement, and training outcomes. About You - Proven experience leading a standalone development centre.- Extensive knowledge of Local Government Pensions Administration (LGPS).- Proven ability to create & manage complex training programmes.- Senior leadership experience at Head-of-Department level or equivalent.- Strategic expertise in staff development, coaching and performance management.- Excellent stakeholder engagement and influencing skills.- Outstanding written and verbal communication skills.- Proactive, innovative and detail-focused, with the ability to manage competing priorities.- Adaptable, decisive and self-driven. Desirable - Experience using the UPM (Civica) pension administration system.- Strong understanding of UK pension legislation. Why LPPA? We're committed to doing the right thing, thinking forward, working together, and striving for excellence. Join us and be part of a team that invests in people and builds careers-not just jobs.
Mar 27, 2026
Full time
Head of Development Centre (LGPS) Hybrid or remote with travel to Preston Salary £75k - £85k DOE + inclusion in annual bonus scheme A glance at the Role We are looking for an inspiring and strategic leader to become LPPA's Head of Development Centre. In this pivotal role, you will design and deliver a high-impact learning and development strategy that strengthens colleague capability, embeds a member-first culture, and supports operational excellence across Member Services.You will ensure every colleague receives consistent, high-quality technical and systems training, while partnering closely with the Director of Member Services to drive performance, succession planning and long-term workforce development. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary of £75k - £85k DOE & inclusion in annual bonus scheme.- 30 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you might need some support.- The opportunity to earn through our Employee Referral Scheme.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free car parking in Preston City Centre. What you'll be doing - Design and implement a structured, robust training curriculum to ensure consistent, high-quality learning across LPPA.- Set and uphold service standards across Member Services, fostering a culture of continuous improvement and learning.- Develop and maintain succession plans for all key roles within Member Services.- Establish a career development working group to capture and support employee aspirations.- Oversee the delivery of technical and systems training to ensure operational readiness and excellence.- Champion a "member-first" mindset from onboarding through to ongoing development.- Support career pathways and structured development programmes.- Produce regular management information to support strategic decision-making.- Demonstrate measurable improvements in retention, engagement, and training outcomes. About You - Proven experience leading a standalone development centre.- Extensive knowledge of Local Government Pensions Administration (LGPS).- Proven ability to create & manage complex training programmes.- Senior leadership experience at Head-of-Department level or equivalent.- Strategic expertise in staff development, coaching and performance management.- Excellent stakeholder engagement and influencing skills.- Outstanding written and verbal communication skills.- Proactive, innovative and detail-focused, with the ability to manage competing priorities.- Adaptable, decisive and self-driven. Desirable - Experience using the UPM (Civica) pension administration system.- Strong understanding of UK pension legislation. Why LPPA? We're committed to doing the right thing, thinking forward, working together, and striving for excellence. Join us and be part of a team that invests in people and builds careers-not just jobs.
Thriving national loss adjusting practice seeks to appoint an additional experienced property adjuster to operate along the M4 corridor. You will be home-based handling domestic and commercial property losses generally up to £100,000 for a wide range of principals in both the Lloyd's and traditional insurer markets. Our client offers a smaller portfolio of losses to allow you the time to provide the quality service that everyone seeks to offer and have that much sought after work/life balance. About you: Candidates must essentially have a minimum of 2-3 years in a property adjusting role and be equally happy handling domestic as well as commercial losses, including property owners'. You can live anywhere along the M4 corridor and should be happy working from West London across to Bristol on your own initiative. CII/CILA progress preferred. Salary & Benefits: Basic salary up to £60,000 plus bonus, car allowance, pension, private medical care and 25 days annual holiday.
Mar 27, 2026
Full time
Thriving national loss adjusting practice seeks to appoint an additional experienced property adjuster to operate along the M4 corridor. You will be home-based handling domestic and commercial property losses generally up to £100,000 for a wide range of principals in both the Lloyd's and traditional insurer markets. Our client offers a smaller portfolio of losses to allow you the time to provide the quality service that everyone seeks to offer and have that much sought after work/life balance. About you: Candidates must essentially have a minimum of 2-3 years in a property adjusting role and be equally happy handling domestic as well as commercial losses, including property owners'. You can live anywhere along the M4 corridor and should be happy working from West London across to Bristol on your own initiative. CII/CILA progress preferred. Salary & Benefits: Basic salary up to £60,000 plus bonus, car allowance, pension, private medical care and 25 days annual holiday.
Thriving national loss adjusting practice seeks to appoint an additional experienced property adjuster to operate along the M4 corridor. You will be home-based handling domestic and commercial property losses generally up to £100,000 for a wide range of principals in both the Lloyd's and traditional insurer markets. Our client offers a smaller portfolio of losses to allow you the time to provide the quality service that everyone seeks to offer and have that much sought after work/life balance. About you: Candidates must essentially have a minimum of 2-3 years in a property adjusting role and be equally happy handling domestic as well as commercial losses, including property owners'. You can live anywhere along the M4 corridor and should be happy working from West London across to Bristol on your own initiative. CII/CILA progress preferred. Salary & Benefits: Basic salary up to £60,000 plus bonus, car allowance, pension, private medical care and 25 days annual holiday.
Mar 27, 2026
Full time
Thriving national loss adjusting practice seeks to appoint an additional experienced property adjuster to operate along the M4 corridor. You will be home-based handling domestic and commercial property losses generally up to £100,000 for a wide range of principals in both the Lloyd's and traditional insurer markets. Our client offers a smaller portfolio of losses to allow you the time to provide the quality service that everyone seeks to offer and have that much sought after work/life balance. About you: Candidates must essentially have a minimum of 2-3 years in a property adjusting role and be equally happy handling domestic as well as commercial losses, including property owners'. You can live anywhere along the M4 corridor and should be happy working from West London across to Bristol on your own initiative. CII/CILA progress preferred. Salary & Benefits: Basic salary up to £60,000 plus bonus, car allowance, pension, private medical care and 25 days annual holiday.
Thriving national loss adjusting practice seeks to appoint an additional experienced property adjuster within the North London/Essex region. You will be home-based handling domestic and commercial property losses generally up to £100,000 for a wide range of principals in both the Lloyd's and traditional insurer markets. Our client offers a smaller portfolio of losses to allow you the time to provide the quality service that everyone seeks to offer and have that much sought after work/life balance. About you: Candidates will ideally have at least 5 years in a property adjusting role and be equally happy handling domestic as well as commercial losses, including property owners'. You should live in the North London/Essex region and must be happy working on your own initiative. CII/CILA progress preferred. Salary & Benefits: Basic salary up to £60,000 plus bonus, car allowance, pension, private medical care and 25 days annual holiday.
Mar 27, 2026
Full time
Thriving national loss adjusting practice seeks to appoint an additional experienced property adjuster within the North London/Essex region. You will be home-based handling domestic and commercial property losses generally up to £100,000 for a wide range of principals in both the Lloyd's and traditional insurer markets. Our client offers a smaller portfolio of losses to allow you the time to provide the quality service that everyone seeks to offer and have that much sought after work/life balance. About you: Candidates will ideally have at least 5 years in a property adjusting role and be equally happy handling domestic as well as commercial losses, including property owners'. You should live in the North London/Essex region and must be happy working on your own initiative. CII/CILA progress preferred. Salary & Benefits: Basic salary up to £60,000 plus bonus, car allowance, pension, private medical care and 25 days annual holiday.
