2 jobs found

Music Youth Worker We are seeking a passionate Music Youth Worker to use creativity and music to inspire young people, build confidence, and support their personal development. Position: Music Youth Worker Salary: £13.85 per hour (London Living Wage) Location: Burnt Oak, North London. Hours: Between 9 and 26 hours per week - Tuesday 15:35 - 21:15 Saturday 09:45 - 14:15 Saturday evenings (paid at a premium of £15.42 per hour) Closing date: 22nd February 2026 About the role This is an exciting opportunity for a creative and energetic Music Youth Worker to support young people through high quality music activity. Working as part of a wider youth work and arts team, you will deliver engaging music sessions that are fun, inclusive, and developmental, helping young people explore their creativity and grow their skills. Key responsibilities include: Delivering one to one and group music sessions for young people Teaching music skills including instrument tuition, music production and or vocal coaching Planning and preparing engaging sessions that respond to young people's interests Supporting young people at all ability levels, from beginners to those considering music as a career Building positive, professional relationships with young people, colleagues, and volunteers Creating a safe, inclusive and energetic environment during sessions Promoting positive behaviour and encouraging participation Supporting cross team projects such as performances or showcases Adhering to safeguarding, health and safety, and equality policies at all times Contributing flexibly across the youth space when required About you You will be enthusiastic about music and committed to supporting young people to reach their potential. You will bring energy, creativity, and a strong youth centred approach to everything you do. You will ideally have: Experience delivering face to face activities with young people Experience delivering music based activities such as instrument tuition, production or vocal coaching Confidence working with young people with diverse needs and backgrounds Strong communication and relationship building skills A positive, can do attitude and willingness to learn A relevant music or production qualification Willingness to work evenings and weekends A strong commitment to safeguarding young people About the organisation The organisation provides a safe, welcoming, and inspiring space for young people to socialise, develop skills, and try new activities. Music, arts, sport and youth work are central to the offer, with a focus on supporting young people to become confident, healthy, and successful adults. The environment is inclusive, ambitious, and driven by a genuine commitment to young people. Other roles you may have experience of could include; Youth Support Worker, Sessional Youth Worker, Music Tutor, Music Facilitator, Creative Youth Worker, Arts Youth Worker, Music Coach, Community Arts Worker, Performing Arts Assistant, Participation Worker. If you are passionate about music and motivated by making a real difference in young people's lives, we would love to hear from you. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £24,810.59 starting salary + bonus