The Retreat Elcot Park - Spa
Newbury, Berkshire
We are looking for a highly inspirational Assistant Spa Manager to join our Spa team at The Retreat, Elcot Park. Our 55 bedroom hotel has been transformed to offer bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa with hot and cold tubs on the lawn, and many more experiences to offer our guests. We can offer you: An amazing opportunity of joining and being part of a very exciting adventure. An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development. Discounted rates across our restaurants and hotels for you, family and friends to enjoy. Wagestream - access up to 40% of your pay before pay date, and save directly from your salary. 28 days' holiday + birthday off (including Bank Holidays). Team recognition programme to celebrate your achievements. Referral bonus scheme for recommending top talent - earn up to £300. Flexible scheduling without split shifts. Complimentary team meals on shift. Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more. Industry supplier trips and visits, as well as access to masterclasses and workshops. Flexibility to move across our Group, as you develop with us. Access to apprenticeships and accredited qualifications up to Level 4. You will: Have 1-2 years' of supervisory experience within a premium Spa environment. Support in ensuring an overall responsibility for an operational Spa, in absence of the Spa Manager. Develop your leadership abilities through ongoing on the job training, and coaching of Spa Attendants and Spa Therapists. Ensure that all tier tests are taken by the Spa team during their probationary period. Support with rota management and scheduling of team members in line with budget. Have an understanding and experience of Health and Safety regulations. Have Pool Plant Operator Level 3 qualification (preferable). At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you! Compensation: Competitive salary (plus Tronc)
We are looking for a highly inspirational Assistant Spa Manager to join our Spa team at The Retreat, Elcot Park. Our 55 bedroom hotel has been transformed to offer bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa with hot and cold tubs on the lawn, and many more experiences to offer our guests. We can offer you: An amazing opportunity of joining and being part of a very exciting adventure. An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development. Discounted rates across our restaurants and hotels for you, family and friends to enjoy. Wagestream - access up to 40% of your pay before pay date, and save directly from your salary. 28 days' holiday + birthday off (including Bank Holidays). Team recognition programme to celebrate your achievements. Referral bonus scheme for recommending top talent - earn up to £300. Flexible scheduling without split shifts. Complimentary team meals on shift. Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more. Industry supplier trips and visits, as well as access to masterclasses and workshops. Flexibility to move across our Group, as you develop with us. Access to apprenticeships and accredited qualifications up to Level 4. You will: Have 1-2 years' of supervisory experience within a premium Spa environment. Support in ensuring an overall responsibility for an operational Spa, in absence of the Spa Manager. Develop your leadership abilities through ongoing on the job training, and coaching of Spa Attendants and Spa Therapists. Ensure that all tier tests are taken by the Spa team during their probationary period. Support with rota management and scheduling of team members in line with budget. Have an understanding and experience of Health and Safety regulations. Have Pool Plant Operator Level 3 qualification (preferable). At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you! Compensation: Competitive salary (plus Tronc)
Hollybank Trustees Ltd
Location: Hybrid / Stratford, London, UK Job type: Permanent / Full-time Sector and subsector: Sales Business Development Salary: Competitive Salary Purpose of the role: Affinia is currently seeking a high calibre, dynamic and energetic individual to join the firm at an Executive level within our newly created Business Development team. We pride ourselves on delivering exceptional client service, developing long-term relationships, and driving value beyond compliance. We are now looking to strengthen our growth strategy with a commercially minded Business Development professional who can drive revenue, deepen client relationships, and identify new market opportunities. This is an exciting opportunity which offers the chance to make a real impact on the future of the Affinia group as we continue our growth journey. The role will involve working closely across all Service Lines on a range of existing and new clients, collaborating with different teams and locations across the firm to drive forward business growth. The role can be based from any of our 17 offices but will have frequent travel to all office locations in the East and South East of the UK. Accountabilities: The role combines relationship management with proactive business development, including: Client Growth & Cross-Selling Maintain and develop strong relationships with existing clients to maximize revenue opportunities. Identify cross selling opportunities across audit, tax, accounting, payroll, corporate finance, and other service lines. Work with client facing teams to ensure proposals align with client needs and commercial opportunities. New Business Development Driving new business growth through structured pipelines and measurable KPIs. Research and target prospective clients. Conduct and organise outreach, including telephone campaigns, email campaigns, Social Media, and networking, to generate new business. Collaborate with C suite, Directors and Service Line heads to identify and pursue commercial opportunities. Work closely with directors and service line heads to align business development strategies with firm objectives. Coach and upskill fee earners on spotting commercial opportunities, client engagement, and consultative selling. Provide regular reporting and analysis on BD performance, market trends, and competitor activity. Brand & Market Presence Represent the firm at events, networking opportunities, and client meetings. Support thought leadership initiatives to enhance the firm's reputation in target markets. This is a pivotal role for the firm's growth, requiring both strategic thinking and hands on execution. Skills / Qualifications: Experience & Knowledge Proven track record in business development, preferably in professional services or an accountancy practice. Experience managing and expanding client relationships, with both warm and cold sales exposure. Knowledge of the accountancy sector, client challenges, and service offerings is highly desirable. Familiarity with CRM systems and reporting metrics. Strong commercial acumen and ability to identify growth opportunities. Excellent communication, negotiation, and presentation skills. Self motivated, proactive, and able to work independently and collaboratively. Strategic thinker with strong planning and organisational skills. Comfortable with cold outreach while maintaining professionalism and relationship focus. Culture & Core Benefits Opportunity to purchase 3 extra days holiday per year. Professional membership support. Paycare - claim money back for Dental / Optical / Professional Therapies. Dress for your Diary Policy. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. Apply for this position First Name Last Name E mail LinkedIn profile Phone Location CV file Do you have the right to work in the UK? Will you now or in the future require sponsorship for employment? What is your current notice period? Desired employment type (full time, part time, internship, contract) Do you have any accounting or finance related qualifications? (e.g. AAT, ATT, ACA, ACCA, CIMA, CPA, CTA etc) How have you heard about this position? What are your current salary expectations for this role? Have you been referred to this job by a current Affinia employee? No Yes The administrator of your data is Affinia with its registered office in London, UK, E20 1HZ, at Westfield Avenue. The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Affinia can be found in the principles of data processing in Cezanne Recruitment and our Privacy Policy. I agree to the processing of my personal data by Affinia for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Affinia for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy
Location: Hybrid / Stratford, London, UK Job type: Permanent / Full-time Sector and subsector: Sales Business Development Salary: Competitive Salary Purpose of the role: Affinia is currently seeking a high calibre, dynamic and energetic individual to join the firm at an Executive level within our newly created Business Development team. We pride ourselves on delivering exceptional client service, developing long-term relationships, and driving value beyond compliance. We are now looking to strengthen our growth strategy with a commercially minded Business Development professional who can drive revenue, deepen client relationships, and identify new market opportunities. This is an exciting opportunity which offers the chance to make a real impact on the future of the Affinia group as we continue our growth journey. The role will involve working closely across all Service Lines on a range of existing and new clients, collaborating with different teams and locations across the firm to drive forward business growth. The role can be based from any of our 17 offices but will have frequent travel to all office locations in the East and South East of the UK. Accountabilities: The role combines relationship management with proactive business development, including: Client Growth & Cross-Selling Maintain and develop strong relationships with existing clients to maximize revenue opportunities. Identify cross selling opportunities across audit, tax, accounting, payroll, corporate finance, and other service lines. Work with client facing teams to ensure proposals align with client needs and commercial opportunities. New Business Development Driving new business growth through structured pipelines and measurable KPIs. Research and target prospective clients. Conduct and organise outreach, including telephone campaigns, email campaigns, Social Media, and networking, to generate new business. Collaborate with C suite, Directors and Service Line heads to identify and pursue commercial opportunities. Work closely with directors and service line heads to align business development strategies with firm objectives. Coach and upskill fee earners on spotting commercial opportunities, client engagement, and consultative selling. Provide regular reporting and analysis on BD performance, market trends, and competitor activity. Brand & Market Presence Represent the firm at events, networking opportunities, and client meetings. Support thought leadership initiatives to enhance the firm's reputation in target markets. This is a pivotal role for the firm's growth, requiring both strategic thinking and hands on execution. Skills / Qualifications: Experience & Knowledge Proven track record in business development, preferably in professional services or an accountancy practice. Experience managing and expanding client relationships, with both warm and cold sales exposure. Knowledge of the accountancy sector, client challenges, and service offerings is highly desirable. Familiarity with CRM systems and reporting metrics. Strong commercial acumen and ability to identify growth opportunities. Excellent communication, negotiation, and presentation skills. Self motivated, proactive, and able to work independently and collaboratively. Strategic thinker with strong planning and organisational skills. Comfortable with cold outreach while maintaining professionalism and relationship focus. Culture & Core Benefits Opportunity to purchase 3 extra days holiday per year. Professional membership support. Paycare - claim money back for Dental / Optical / Professional Therapies. Dress for your Diary Policy. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. Apply for this position First Name Last Name E mail LinkedIn profile Phone Location CV file Do you have the right to work in the UK? Will you now or in the future require sponsorship for employment? What is your current notice period? Desired employment type (full time, part time, internship, contract) Do you have any accounting or finance related qualifications? (e.g. AAT, ATT, ACA, ACCA, CIMA, CPA, CTA etc) How have you heard about this position? What are your current salary expectations for this role? Have you been referred to this job by a current Affinia employee? No Yes The administrator of your data is Affinia with its registered office in London, UK, E20 1HZ, at Westfield Avenue. The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Affinia can be found in the principles of data processing in Cezanne Recruitment and our Privacy Policy. I agree to the processing of my personal data by Affinia for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Affinia for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy
South East Water
Snodland, Kent
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £24,810.59 starting salary + bonus
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £24,810.59 starting salary + bonus
