We are seeking a dedicated Purchase Ledger professional to join a Not For Profit organisation in Glasgow. This role will focus on maintaining accurate financial records and processing invoices efficiently within the Accounting & Finance department. Client Details This is a well-established organisation within the Not For Profit sector based in Glasgow. The organisation is committed to delivering excellence in its services and prides itself on maintaining a professional and structured work environment. Description Process and manage purchase invoices accurately and in a timely manner. Maintain the purchase ledger and ensure all records are up to date. Reconcile supplier statements and address discrepancies effectively. Assist in preparing payment runs and ensuring compliance with payment terms. Respond to supplier queries and liaise with internal departments as required. Support the Accounting & Finance team with month-end and year-end processes. Contribute to process improvements within the purchase ledger function. Ensure adherence to organisational policies and financial regulations. Profile A successful Purchase Ledger should have: Previous experience in a similar role within an Accounting & Finance setting. Strong attention to detail and organisational skills. Proficiency in accounting software and MS Office, particularly Excel. A methodical approach to problem-solving and reconciliation tasks. Ability to work collaboratively within a team environment. Knowledge of financial regulations and best practices. Job Offer Competitive salary ranging from 27,000 to 33,000 per annum. Temporary role with a fixed-term contract. Opportunity to work within a reputable Not For Profit organisation. Supportive and professional work environment in Glasgow. If you are ready to bring your expertise to a meaningful role as a Purchase Ledger in the Not For Profit sector, apply today!
Jan 19, 2026
Contractor
We are seeking a dedicated Purchase Ledger professional to join a Not For Profit organisation in Glasgow. This role will focus on maintaining accurate financial records and processing invoices efficiently within the Accounting & Finance department. Client Details This is a well-established organisation within the Not For Profit sector based in Glasgow. The organisation is committed to delivering excellence in its services and prides itself on maintaining a professional and structured work environment. Description Process and manage purchase invoices accurately and in a timely manner. Maintain the purchase ledger and ensure all records are up to date. Reconcile supplier statements and address discrepancies effectively. Assist in preparing payment runs and ensuring compliance with payment terms. Respond to supplier queries and liaise with internal departments as required. Support the Accounting & Finance team with month-end and year-end processes. Contribute to process improvements within the purchase ledger function. Ensure adherence to organisational policies and financial regulations. Profile A successful Purchase Ledger should have: Previous experience in a similar role within an Accounting & Finance setting. Strong attention to detail and organisational skills. Proficiency in accounting software and MS Office, particularly Excel. A methodical approach to problem-solving and reconciliation tasks. Ability to work collaboratively within a team environment. Knowledge of financial regulations and best practices. Job Offer Competitive salary ranging from 27,000 to 33,000 per annum. Temporary role with a fixed-term contract. Opportunity to work within a reputable Not For Profit organisation. Supportive and professional work environment in Glasgow. If you are ready to bring your expertise to a meaningful role as a Purchase Ledger in the Not For Profit sector, apply today!
Job Title: Brokerage Officer Location: Remote Pay Rate: 18.22 Contract type: Part-time, temporary (3 month contract with a view to extend) Working Hours: 14.5 hours per week Friday: 10:30 - 17:00 Saturday: 09:00 - 13:30 Sunday: 09:00 - 13:30 Role Overview Pertemps is currently recruiting for a proactive and detail-oriented Brokerage Officer to join the growing team at the London Borough of Harrow. The Brokerage Officer plays a key role in enabling safe and secure placements for vulnerable adults and children that best meet the outcomes identified in their support plans. The post holder will develop effective working relationships with care providers, gaining a detailed understanding of their capabilities and specialist services. This role is central to enabling quality placements that meet the needs of individuals with a wide range of requirements, including complex and demanding care needs. Key Responsibilities Work collaboratively with Care Managers, providers, service users and families to identify and procure appropriate residential, nursing, supported living and community-based services for adults and children with disabilities. Prioritise providers based on capacity, capability, urgency, cultural needs and individual circumstances. Monitor quality of service provision and manage service failures and complaints. Ensure placements meet CQC requirements and liaise with Safeguarding teams as required. Essential Requirements Detailed knowledge of Adult Social Care services including residential, nursing, domiciliary and reablement care, and services for children with disabilities. Knowledge of services for young adults with complex needs. Experience in brokerage and securing high-quality support packages. Good communication and engagement skills. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and is one of the most established players within the recruitment industry. The Sunday Times has listed Pertemps as one of the Best 100 Companies to Work For for 14 years running. We are not a big, faceless organisation-quite the opposite. We strongly believe in a personal approach to everything we do and are proud to be accredited as an Investor in People, reflected in the length of service and career progression of our employees. The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located just 10 miles from central London and only 13 minutes from Euston via Harrow & Wealdstone station, the borough benefits from excellent transport links including the Metropolitan Line, Watford DC Line and national rail services. It is also easily accessible via the M1, M25 and A406. The personal information we collect from you will be shared with Cifas, who will use it to prevent fraud, unlawful or dishonest conduct, malpractice and other seriously improper conduct. If any such activity is detected, you may be refused certain services or employment. Your personal information will also be used to verify your identity. Further details on how your information will be used and your data protection rights can be found by visiting (url removed).
Jan 19, 2026
Full time
Job Title: Brokerage Officer Location: Remote Pay Rate: 18.22 Contract type: Part-time, temporary (3 month contract with a view to extend) Working Hours: 14.5 hours per week Friday: 10:30 - 17:00 Saturday: 09:00 - 13:30 Sunday: 09:00 - 13:30 Role Overview Pertemps is currently recruiting for a proactive and detail-oriented Brokerage Officer to join the growing team at the London Borough of Harrow. The Brokerage Officer plays a key role in enabling safe and secure placements for vulnerable adults and children that best meet the outcomes identified in their support plans. The post holder will develop effective working relationships with care providers, gaining a detailed understanding of their capabilities and specialist services. This role is central to enabling quality placements that meet the needs of individuals with a wide range of requirements, including complex and demanding care needs. Key Responsibilities Work collaboratively with Care Managers, providers, service users and families to identify and procure appropriate residential, nursing, supported living and community-based services for adults and children with disabilities. Prioritise providers based on capacity, capability, urgency, cultural needs and individual circumstances. Monitor quality of service provision and manage service failures and complaints. Ensure placements meet CQC requirements and liaise with Safeguarding teams as required. Essential Requirements Detailed knowledge of Adult Social Care services including residential, nursing, domiciliary and reablement care, and services for children with disabilities. Knowledge of services for young adults with complex needs. Experience in brokerage and securing high-quality support packages. Good communication and engagement skills. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and is one of the most established players within the recruitment industry. The Sunday Times has listed Pertemps as one of the Best 100 Companies to Work For for 14 years running. We are not a big, faceless organisation-quite the opposite. We strongly believe in a personal approach to everything we do and are proud to be accredited as an Investor in People, reflected in the length of service and career progression of our employees. The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located just 10 miles from central London and only 13 minutes from Euston via Harrow & Wealdstone station, the borough benefits from excellent transport links including the Metropolitan Line, Watford DC Line and national rail services. It is also easily accessible via the M1, M25 and A406. The personal information we collect from you will be shared with Cifas, who will use it to prevent fraud, unlawful or dishonest conduct, malpractice and other seriously improper conduct. If any such activity is detected, you may be refused certain services or employment. Your personal information will also be used to verify your identity. Further details on how your information will be used and your data protection rights can be found by visiting (url removed).
Sales Support Specialist Salary: 36,000 - 38,000 Location: Farringdon Hybrid role - 3 days in office, 2 at home A highly established global furniture manufacturer is looking to recruit a Sales Support Specialist to work in their impressive showroom in Farringdon. In this role, you will be the first point of contact for the company's B2B customers. You will manage customer orders, track stock and deliveries, handle enquiries and complaints, maintain customer accounts, and coordinate with internal teams to ensure smooth operations and excellent service levels. Looking for experience of post Brexit export documentation. Key Responsibilities Process customer orders accurately and on time, placing orders with supply chain partners as required, while maintaining service levels in line with sales targets Manage customer portals, order acknowledgements and customer communications, including advising on shortages, delays and next availability Handle daily customer enquiries and complaints via phone and email, logging, tracking and resolving issues efficiently Monitor service failures, analyse root causes and recommend improvements to support continuous service performance Coordinate stock and availability information with Operations and Logistics teams to support allocation, delivery planning and cost efficiency Maintain and update customer account data and master records, preparing service performance and complaints reports as required Communicate daily with customers, share weekly service updates internally and externally, and collaborate cross-functionally with Sales, Operations and Logistics Support management with administrative tasks and participate in customer performance reviews and project work as needed Experience required: Proven track record of delivering exceptional B2B customer service for 5+ years, consistently meeting and exceeding client expectations. Expertise in logistics and international shipping, including navigating complex post-Brexit documentation and ensuring seamless customs clearance for European orders. Degree-level education or equivalent professional expertise, demonstrating strong analytical and organisational skills. Comprehensive knowledge of order processing and OTC workflows, ensuring accuracy and efficiency in end-to-end operations. Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and ERP systems. Experience of working in the furniture manufacturers advantageous Benefits: 23 days annual leave + bank holidays (increases with tenure) 1 day extra annual leave for birthday Company contribution to private pension Wellness Allowance Cashback Healthcare Scheme Cycle to Work Scheme Following probationary period Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jan 19, 2026
Full time
Sales Support Specialist Salary: 36,000 - 38,000 Location: Farringdon Hybrid role - 3 days in office, 2 at home A highly established global furniture manufacturer is looking to recruit a Sales Support Specialist to work in their impressive showroom in Farringdon. In this role, you will be the first point of contact for the company's B2B customers. You will manage customer orders, track stock and deliveries, handle enquiries and complaints, maintain customer accounts, and coordinate with internal teams to ensure smooth operations and excellent service levels. Looking for experience of post Brexit export documentation. Key Responsibilities Process customer orders accurately and on time, placing orders with supply chain partners as required, while maintaining service levels in line with sales targets Manage customer portals, order acknowledgements and customer communications, including advising on shortages, delays and next availability Handle daily customer enquiries and complaints via phone and email, logging, tracking and resolving issues efficiently Monitor service failures, analyse root causes and recommend improvements to support continuous service performance Coordinate stock and availability information with Operations and Logistics teams to support allocation, delivery planning and cost efficiency Maintain and update customer account data and master records, preparing service performance and complaints reports as required Communicate daily with customers, share weekly service updates internally and externally, and collaborate cross-functionally with Sales, Operations and Logistics Support management with administrative tasks and participate in customer performance reviews and project work as needed Experience required: Proven track record of delivering exceptional B2B customer service for 5+ years, consistently meeting and exceeding client expectations. Expertise in logistics and international shipping, including navigating complex post-Brexit documentation and ensuring seamless customs clearance for European orders. Degree-level education or equivalent professional expertise, demonstrating strong analytical and organisational skills. Comprehensive knowledge of order processing and OTC workflows, ensuring accuracy and efficiency in end-to-end operations. Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and ERP systems. Experience of working in the furniture manufacturers advantageous Benefits: 23 days annual leave + bank holidays (increases with tenure) 1 day extra annual leave for birthday Company contribution to private pension Wellness Allowance Cashback Healthcare Scheme Cycle to Work Scheme Following probationary period Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Senior Architectural Technologist Job in Manchester with an award-winning RIBA Chartered practice working on high-quality Residential and Education projects. Join a collaborative Stockport-based studio offering hybrid working, flexible hours and an excellent work-life balance. Our client is a well-established, award-winning RIBA Chartered Practice with a strong reputation for delivering thoughtful, click apply for full job details
Jan 19, 2026
Full time
Senior Architectural Technologist Job in Manchester with an award-winning RIBA Chartered practice working on high-quality Residential and Education projects. Join a collaborative Stockport-based studio offering hybrid working, flexible hours and an excellent work-life balance. Our client is a well-established, award-winning RIBA Chartered Practice with a strong reputation for delivering thoughtful, click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Customer Service Advisor - £30,000 - Altrincham Monday to Friday 9am-6pm Hybrid (WFH 2 days!) or condensed hours (40 hours over 4 days) This is a great opportunity to join a high performing and established Customer Service team in one of the most prestigious financial services businesses based in the Altrincham area of Trafford! You be responsible for handling calls and emails for existing clients and ensuring they always receive a world class customer service experience with every interaction! The package for Customer Service Advisor: A basic salary of £30,000 Free onsite parking 23 days holiday plus bank holidays and your birthday off Enhanced maternity/paternity & pension Regular all expenses paid staff socials, discounted gym membership, access to wellbeing platform, paid study leave and annual salary review Amazing offices based in Altrincham, Trafford Fantastic career development opportunities The role of Customer Service Advisor: Handling inbound calls and from customers and dealing with their enquiries Understanding complex queries they have and solving any problems they may have Providing accurate information and ensuring that SLA s and guidelines are adhered to at all times Ensuring a smooth customer service experience for all clients What we're after for the Customer Service Advisor: Experience in working in a phone based customer service role Experience of working in a fast environment where multi-tasking and working under pressure is the norm! Someone who is customer service focussed with good written and verbal communication skills Does this Altrincham based opportunity of Customer Service Advisor sound up your street? Please apply now for immediate consideration!
Jan 19, 2026
Full time
Customer Service Advisor - £30,000 - Altrincham Monday to Friday 9am-6pm Hybrid (WFH 2 days!) or condensed hours (40 hours over 4 days) This is a great opportunity to join a high performing and established Customer Service team in one of the most prestigious financial services businesses based in the Altrincham area of Trafford! You be responsible for handling calls and emails for existing clients and ensuring they always receive a world class customer service experience with every interaction! The package for Customer Service Advisor: A basic salary of £30,000 Free onsite parking 23 days holiday plus bank holidays and your birthday off Enhanced maternity/paternity & pension Regular all expenses paid staff socials, discounted gym membership, access to wellbeing platform, paid study leave and annual salary review Amazing offices based in Altrincham, Trafford Fantastic career development opportunities The role of Customer Service Advisor: Handling inbound calls and from customers and dealing with their enquiries Understanding complex queries they have and solving any problems they may have Providing accurate information and ensuring that SLA s and guidelines are adhered to at all times Ensuring a smooth customer service experience for all clients What we're after for the Customer Service Advisor: Experience in working in a phone based customer service role Experience of working in a fast environment where multi-tasking and working under pressure is the norm! Someone who is customer service focussed with good written and verbal communication skills Does this Altrincham based opportunity of Customer Service Advisor sound up your street? Please apply now for immediate consideration!
Metropolitan Thames Valley
Beeston, Nottinghamshire
Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £29,593 - £31,150 Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory resolutions. You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution. You will be responsible for developing customer satisfaction through root cause analysis as well as help defining continuous improvements for the customer journey. You will build relationships with senior executives at MTVH, The Housing Ombudsman, MP's, Councillors and the MTVH Policy Team. What you'll need to succeed Strong knowledge and experience in resolving customer disputes Ensures that appropriate actions and remedies are taken internally to resolve escalated customers problems and concerns Confident at communicating with senior leaders and members of parliament where appropriate Exceptional Organisation Excellent communication and written skills Report writing skills to ensure regular updates into senior executives on the progress of complaints, orders and improvements Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jan 19, 2026
Full time
Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £29,593 - £31,150 Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory resolutions. You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution. You will be responsible for developing customer satisfaction through root cause analysis as well as help defining continuous improvements for the customer journey. You will build relationships with senior executives at MTVH, The Housing Ombudsman, MP's, Councillors and the MTVH Policy Team. What you'll need to succeed Strong knowledge and experience in resolving customer disputes Ensures that appropriate actions and remedies are taken internally to resolve escalated customers problems and concerns Confident at communicating with senior leaders and members of parliament where appropriate Exceptional Organisation Excellent communication and written skills Report writing skills to ensure regular updates into senior executives on the progress of complaints, orders and improvements Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Facilities Manager, London/ hybrid or Newcastle, to £70k plus package. Our client, a bespoke, v high end fashion retailer, is looking for an experienced Facilities Manager with a strong background in luxury retail, fashion, HNWI or corporate environments. This role is critical in ensuring stores and office spaces reflect the highest standards. This is a hybrid role, working from home and corporate office in North London and with occasional visits to stores, offices and a warehouse across England and Italy. You will manage a small, remote facilities team and FM contractors providing reception, catering, cleaning, security and maintenance across the portfolio. This an immediate requirement and we are looking at both interim and permanent solutions for this position. A salary of c £60k/ £70k is offered with some flexibility for an exceptional candidate. Full benefits package. Key Responsibilities Oversee the maintenance, safety, and operational efficiency of all retail and office facilities. Ensure store environments meet luxury standards in presentation, cleanliness, and functionality. Manage vendor relationships and service contracts for cleaning, security, and maintenance. Implement preventative maintenance programs and respond promptly to repair needs. Monitor compliance with health, safety, and environmental regulations. Support store refurbishments, and visual merchandising requirements. Control budgets and optimise cost efficiency without compromising quality. Skills & Experience Ideally proven experience in facilities management within luxury retail or fashion. Strong understanding of premium store aesthetics and customer experience standards. Excellent organisational and project management skills. Ability to manage multiple sites and priorities effectively. Knowledge of health and safety regulations and compliance requirements.
Jan 19, 2026
Full time
Facilities Manager, London/ hybrid or Newcastle, to £70k plus package. Our client, a bespoke, v high end fashion retailer, is looking for an experienced Facilities Manager with a strong background in luxury retail, fashion, HNWI or corporate environments. This role is critical in ensuring stores and office spaces reflect the highest standards. This is a hybrid role, working from home and corporate office in North London and with occasional visits to stores, offices and a warehouse across England and Italy. You will manage a small, remote facilities team and FM contractors providing reception, catering, cleaning, security and maintenance across the portfolio. This an immediate requirement and we are looking at both interim and permanent solutions for this position. A salary of c £60k/ £70k is offered with some flexibility for an exceptional candidate. Full benefits package. Key Responsibilities Oversee the maintenance, safety, and operational efficiency of all retail and office facilities. Ensure store environments meet luxury standards in presentation, cleanliness, and functionality. Manage vendor relationships and service contracts for cleaning, security, and maintenance. Implement preventative maintenance programs and respond promptly to repair needs. Monitor compliance with health, safety, and environmental regulations. Support store refurbishments, and visual merchandising requirements. Control budgets and optimise cost efficiency without compromising quality. Skills & Experience Ideally proven experience in facilities management within luxury retail or fashion. Strong understanding of premium store aesthetics and customer experience standards. Excellent organisational and project management skills. Ability to manage multiple sites and priorities effectively. Knowledge of health and safety regulations and compliance requirements.
Our client, based in Ipswich Town Centre is seeking a Fleet Administrator to support the day-to-day organisation of their vehicle fleet and transport operations. Key Responsibilities: Act as the main point of contact for vehicle insurance claims, accidents, and damage Maintain accurate records for vehicle incidents, repairs, and compliance Coordinate vehicle maintenance, defects, tyres, and windscreens Manage fleet records, maintenance schedules, and vehicle usage data Raise purchase orders, process invoices, and ensure vehicles remain road-legal Carry out driver licence and Driver CPC checks, arranging training where required Monitor vehicle downtime and liaise with maintenance providers and hire companies Support Operator s Licence compliance reporting Assist with fleet changes, including adding and removing vehicles Ideal Candidate will have the following: Strong administrative and organisational skills Confident using IT systems and maintaining accurate records Good communication skills Previous experience in transport, fleet, or compliance administration is desirable This is a fabulous opportunity to work for in a friendly, supportive environment. Temporary initially with a view of becoming permanent for the right person. Free parking and excellent facilities in modern environment with good benefits once permanent. Hours: Monday to Friday, 9:00am 5:00pm Starting £13.90 per hour
Jan 19, 2026
Seasonal
Our client, based in Ipswich Town Centre is seeking a Fleet Administrator to support the day-to-day organisation of their vehicle fleet and transport operations. Key Responsibilities: Act as the main point of contact for vehicle insurance claims, accidents, and damage Maintain accurate records for vehicle incidents, repairs, and compliance Coordinate vehicle maintenance, defects, tyres, and windscreens Manage fleet records, maintenance schedules, and vehicle usage data Raise purchase orders, process invoices, and ensure vehicles remain road-legal Carry out driver licence and Driver CPC checks, arranging training where required Monitor vehicle downtime and liaise with maintenance providers and hire companies Support Operator s Licence compliance reporting Assist with fleet changes, including adding and removing vehicles Ideal Candidate will have the following: Strong administrative and organisational skills Confident using IT systems and maintaining accurate records Good communication skills Previous experience in transport, fleet, or compliance administration is desirable This is a fabulous opportunity to work for in a friendly, supportive environment. Temporary initially with a view of becoming permanent for the right person. Free parking and excellent facilities in modern environment with good benefits once permanent. Hours: Monday to Friday, 9:00am 5:00pm Starting £13.90 per hour
Executive Assistant Ref: BCR/JP/32097a Salary: 28,000 - 31,000 Manchester Hybrid Bell Cornwall Recruitment are excited to be hiring an Executive Assistant at a well-established law firm in Manchester. They are looking for a proactive and organised person to join their Real Estate Team. Executive Assistant responsibilities: Manage diaries, travel, and admin for a small team of lawyers Assist with client onboarding, compliance, and file management Handle billing, expenses, and financial tasks Coordinate tasks and deadlines with lawyers and support teams Perform other ad-hoc duties as needed The ideal candidate will have: MUST HAVE previous experience within a legal setting Exceptional organisational skills and attention to detail Proven ability to multitask and manage competing priorities Strong communication skills, both written and verbal A proactive and self-motivated approach to work Benefits: Generous pension Enhanced family forming pay 5 weeks of annual leave If you have previous Executive Assistant experience, get in touch now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jan 19, 2026
Full time
Executive Assistant Ref: BCR/JP/32097a Salary: 28,000 - 31,000 Manchester Hybrid Bell Cornwall Recruitment are excited to be hiring an Executive Assistant at a well-established law firm in Manchester. They are looking for a proactive and organised person to join their Real Estate Team. Executive Assistant responsibilities: Manage diaries, travel, and admin for a small team of lawyers Assist with client onboarding, compliance, and file management Handle billing, expenses, and financial tasks Coordinate tasks and deadlines with lawyers and support teams Perform other ad-hoc duties as needed The ideal candidate will have: MUST HAVE previous experience within a legal setting Exceptional organisational skills and attention to detail Proven ability to multitask and manage competing priorities Strong communication skills, both written and verbal A proactive and self-motivated approach to work Benefits: Generous pension Enhanced family forming pay 5 weeks of annual leave If you have previous Executive Assistant experience, get in touch now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Application Specialist + 6 months + + Inside IR35 + 600 a day + On site in malvern / Hereford 2 days a week + DV Clearance required We are seeking an experienced Application Specialist to support a key Defence programme. This role requires a deep understanding of the installation, implementation, and integration of COTS, MOTS, and MOD applications within secure environments. Key Responsibilities: Install, configure, and integrate commercial, military off-the-shelf, and bespoke MOD applications. Ensure seamless application deployment in line with project and security requirements. Provide specialist technical input across the full application lifecycle. Collaborate with internal and external stakeholders to resolve complex technical challenges. Ensure compliance with MOD standards and security policies. Essential Skills & Experience: Proven track record in application installation, integration, and implementation. Experience working within Defence or highly secure environments. Strong understanding of COTS and MOTS applications in MOD contexts. Excellent troubleshooting and problem-solving skills. Current DV clearance is essential. If you'd like to discuss this application specialist in more detail, please send your updated CV to (url removed) and I will get in touch.
Jan 19, 2026
Contractor
Application Specialist + 6 months + + Inside IR35 + 600 a day + On site in malvern / Hereford 2 days a week + DV Clearance required We are seeking an experienced Application Specialist to support a key Defence programme. This role requires a deep understanding of the installation, implementation, and integration of COTS, MOTS, and MOD applications within secure environments. Key Responsibilities: Install, configure, and integrate commercial, military off-the-shelf, and bespoke MOD applications. Ensure seamless application deployment in line with project and security requirements. Provide specialist technical input across the full application lifecycle. Collaborate with internal and external stakeholders to resolve complex technical challenges. Ensure compliance with MOD standards and security policies. Essential Skills & Experience: Proven track record in application installation, integration, and implementation. Experience working within Defence or highly secure environments. Strong understanding of COTS and MOTS applications in MOD contexts. Excellent troubleshooting and problem-solving skills. Current DV clearance is essential. If you'd like to discuss this application specialist in more detail, please send your updated CV to (url removed) and I will get in touch.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 23rd February 2026 Salary: £25,120 per annum Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 23rd February 2026 Salary: £25,120 per annum Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
CBSbutler Holdings Limited trading as CBSbutler
Farnborough, Hampshire
Interoperability Architect +6 months + +DV cleared role +Hybrid working from Farnborough +Outside IR35 + 600 - 700 a day Skills: +Interoperability/Gateway Architect +Exchange or Web Gateways +DV clearance We are seeking an experienced Interoperability / Gateway Architect to support the design and delivery of secure, resilient integration solutions. This role will focus on Exchange and/or Web Gateway architectures , enabling interoperability across complex enterprise and secure environments. Key Responsibilities: Design and define interoperability and gateway architectures to support data exchange between systems and domains Lead architectural decisions for Exchange and Web Gateway solutions, ensuring security, scalability, and resilience Work closely with technical teams, security stakeholders, and delivery partners to translate requirements into robust designs Produce high-quality architectural documentation, including HLDs, LLDs, and integration patterns Ensure compliance with relevant security, architectural, and governance standards Key Skills & Experience: Proven experience as an Architect delivering interoperability or integration solutions Strong knowledge of Exchange Gateways and/or Web Gateways Experience designing secure system-to-system integrations Solid understanding of network, security, and identity principles If you would like to discuss this Interoperability Architect role in more detail, please send your updated CV to (url removed) and I will get in touch. Ability to engage confidently with both technical and non-technical stakeholders
Jan 19, 2026
Contractor
Interoperability Architect +6 months + +DV cleared role +Hybrid working from Farnborough +Outside IR35 + 600 - 700 a day Skills: +Interoperability/Gateway Architect +Exchange or Web Gateways +DV clearance We are seeking an experienced Interoperability / Gateway Architect to support the design and delivery of secure, resilient integration solutions. This role will focus on Exchange and/or Web Gateway architectures , enabling interoperability across complex enterprise and secure environments. Key Responsibilities: Design and define interoperability and gateway architectures to support data exchange between systems and domains Lead architectural decisions for Exchange and Web Gateway solutions, ensuring security, scalability, and resilience Work closely with technical teams, security stakeholders, and delivery partners to translate requirements into robust designs Produce high-quality architectural documentation, including HLDs, LLDs, and integration patterns Ensure compliance with relevant security, architectural, and governance standards Key Skills & Experience: Proven experience as an Architect delivering interoperability or integration solutions Strong knowledge of Exchange Gateways and/or Web Gateways Experience designing secure system-to-system integrations Solid understanding of network, security, and identity principles If you would like to discuss this Interoperability Architect role in more detail, please send your updated CV to (url removed) and I will get in touch. Ability to engage confidently with both technical and non-technical stakeholders
Finance Manager Salary: £38,000 - £42,000 per annum Location: Hybrid - Home-based with one day per week in the Peterborough office. Closing date: 2nd Feb at noon / interviews w/c 9th Feb Boxing Futures Ltd is a national charity dedicated to empowering disadvantaged young people through non-contact boxing and Boxercise training, promoting physical and mental well-being click apply for full job details
Jan 19, 2026
Full time
Finance Manager Salary: £38,000 - £42,000 per annum Location: Hybrid - Home-based with one day per week in the Peterborough office. Closing date: 2nd Feb at noon / interviews w/c 9th Feb Boxing Futures Ltd is a national charity dedicated to empowering disadvantaged young people through non-contact boxing and Boxercise training, promoting physical and mental well-being click apply for full job details
Title: Customer Experience Advisor Contract: 6 months Location: Warrington, UK (on-site) Job Purpose The Customer Experience Advisor is responsible for responding professionally, efficiently, and consistently to all inbound customer enquiries. The role ensures a high standard of customer satisfaction across rates, services, invoicing, and complaint handling, while managing service failures in line with Veolia's performance standards and contractual obligations. Key Responsibilities Customer Service & Enquiry Management Act as a primary point of contact for inbound customer enquiries, including service and lift enquiries, ensuring timely and accurate resolution. Handle customer communications across multiple channels, including telephone, live chat, email, text messages, Salesforce cases, and social media platforms, in full compliance with escalation and call-flow procedures. Gather, compile, and coordinate information across internal teams to ensure customer queries are resolved efficiently and within agreed timescales. Provide accurate rates, quotations, proof of collections, invoice support, and general service information. Conduct customer reviews and feedback activities to assess satisfaction and identify service improvement opportunities. Complaints & Service Recovery Manage customer complaints professionally and empathetically, acting as the initial point of contact and working towards resolution in line with agreed KPIs. Handle director-level complaints, service centre referrals, and escalations from digital and social channels to improve customer satisfaction and loyalty. Minimise service failures where possible and support service recovery actions. Administration & Systems Complete all associated administrative tasks, including logging queries, booking waste collections, issuing welcome packs, supporting Customer Hub registrations, and accepting waste transfer notes. Maintain accurate and up-to-date records within CRM and business systems. Adhere to Quality Assurance standards and documentation requirements at all times. Sales & Business Support Support the sales team by logging and allocating leads, conducting contract checks, validating customer information, and assisting with pre-qualification questionnaires. Contribute to business growth through up-selling and cross-selling Veolia products and services where appropriate. Support annual programmes, including price increase initiatives and duty of care compliance activities. Compliance & Collaboration Demonstrate a strong duty of care by adhering to data protection, confidentiality requirements, contractual terms and conditions, and relevant legislation. Build and maintain strong working relationships with internal stakeholders and external customers. Provide flexible support to other teams within the department in line with business needs. Knowledge, Skills & Experience Essential Strong commitment to delivering an excellent customer experience. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to build rapport and manage difficult conversations. High attention to detail and strong organisational skills. Professional telephone manner and customer-focused approach. Ability to work effectively under pressure in a fast-paced environment. Self-motivated, focused, and proactive. Ability to handle conflict situations with patience, empathy, and professionalism. Strong multitasking capability. Good computer literacy, including working knowledge of Google Office applications (Docs and Sheets). Typing speed of approximately 40 words per minute. GCSEs in Maths and English at grade C or above (or equivalent). Desirable Previous customer service experience. Customer service-related qualification. Experience within the waste or environmental services industry. Commercial awareness. Previous experience using CRM systems, such as Salesforce. Ability to speak an additional language. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jan 19, 2026
Contractor
Title: Customer Experience Advisor Contract: 6 months Location: Warrington, UK (on-site) Job Purpose The Customer Experience Advisor is responsible for responding professionally, efficiently, and consistently to all inbound customer enquiries. The role ensures a high standard of customer satisfaction across rates, services, invoicing, and complaint handling, while managing service failures in line with Veolia's performance standards and contractual obligations. Key Responsibilities Customer Service & Enquiry Management Act as a primary point of contact for inbound customer enquiries, including service and lift enquiries, ensuring timely and accurate resolution. Handle customer communications across multiple channels, including telephone, live chat, email, text messages, Salesforce cases, and social media platforms, in full compliance with escalation and call-flow procedures. Gather, compile, and coordinate information across internal teams to ensure customer queries are resolved efficiently and within agreed timescales. Provide accurate rates, quotations, proof of collections, invoice support, and general service information. Conduct customer reviews and feedback activities to assess satisfaction and identify service improvement opportunities. Complaints & Service Recovery Manage customer complaints professionally and empathetically, acting as the initial point of contact and working towards resolution in line with agreed KPIs. Handle director-level complaints, service centre referrals, and escalations from digital and social channels to improve customer satisfaction and loyalty. Minimise service failures where possible and support service recovery actions. Administration & Systems Complete all associated administrative tasks, including logging queries, booking waste collections, issuing welcome packs, supporting Customer Hub registrations, and accepting waste transfer notes. Maintain accurate and up-to-date records within CRM and business systems. Adhere to Quality Assurance standards and documentation requirements at all times. Sales & Business Support Support the sales team by logging and allocating leads, conducting contract checks, validating customer information, and assisting with pre-qualification questionnaires. Contribute to business growth through up-selling and cross-selling Veolia products and services where appropriate. Support annual programmes, including price increase initiatives and duty of care compliance activities. Compliance & Collaboration Demonstrate a strong duty of care by adhering to data protection, confidentiality requirements, contractual terms and conditions, and relevant legislation. Build and maintain strong working relationships with internal stakeholders and external customers. Provide flexible support to other teams within the department in line with business needs. Knowledge, Skills & Experience Essential Strong commitment to delivering an excellent customer experience. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to build rapport and manage difficult conversations. High attention to detail and strong organisational skills. Professional telephone manner and customer-focused approach. Ability to work effectively under pressure in a fast-paced environment. Self-motivated, focused, and proactive. Ability to handle conflict situations with patience, empathy, and professionalism. Strong multitasking capability. Good computer literacy, including working knowledge of Google Office applications (Docs and Sheets). Typing speed of approximately 40 words per minute. GCSEs in Maths and English at grade C or above (or equivalent). Desirable Previous customer service experience. Customer service-related qualification. Experience within the waste or environmental services industry. Commercial awareness. Previous experience using CRM systems, such as Salesforce. Ability to speak an additional language. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Senior Administrator Location: Beccles, Suffolk Hours: Full-time Monday to Friday Term: Permanent Salary: Competitive Salary depending on experience Hales Group are recruiting for a proactive and highly organised Senior Administrator to join our client based in Beccles. This is an excellent opportunity for a driven administrator to take ownership of day to day office operations, support ongoing construction projects, and play a key role within a busy, fast paced environment. Key Responsibilities Manage daily office administration and provide essential support to the wider team. Handle a high volume of purchase orders. Maintain manual Excel-based spreadsheets for ordering, tracking, and managing other operational data. Support various administration tasks, including data management, compliance details. Answer incoming calls and provide professional front line support. Ensure all administrative tasks are completed accurately, on time, and in line with company procedures. Candidate Profile Demonstrable experience in similar senior administrative roles. Strong proficiency in Microsoft Office applications, with strong excel ability. Friendly, team focused, and able to build strong working relationships. Excellent organisational skills with the ability to plan your own workload and meet deadlines. Confident communication skills with colleagues, management, and external partners. Interested? If you re a dependable administrator who thrives in a structured, busy environment and can quickly take ownership of key office processes, we d love to hear from you. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
Jan 19, 2026
Full time
Senior Administrator Location: Beccles, Suffolk Hours: Full-time Monday to Friday Term: Permanent Salary: Competitive Salary depending on experience Hales Group are recruiting for a proactive and highly organised Senior Administrator to join our client based in Beccles. This is an excellent opportunity for a driven administrator to take ownership of day to day office operations, support ongoing construction projects, and play a key role within a busy, fast paced environment. Key Responsibilities Manage daily office administration and provide essential support to the wider team. Handle a high volume of purchase orders. Maintain manual Excel-based spreadsheets for ordering, tracking, and managing other operational data. Support various administration tasks, including data management, compliance details. Answer incoming calls and provide professional front line support. Ensure all administrative tasks are completed accurately, on time, and in line with company procedures. Candidate Profile Demonstrable experience in similar senior administrative roles. Strong proficiency in Microsoft Office applications, with strong excel ability. Friendly, team focused, and able to build strong working relationships. Excellent organisational skills with the ability to plan your own workload and meet deadlines. Confident communication skills with colleagues, management, and external partners. Interested? If you re a dependable administrator who thrives in a structured, busy environment and can quickly take ownership of key office processes, we d love to hear from you. Why Work Through Hales Group? At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process. Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch.
Senior Town Planner - Leading Regional Property & Planning Consultancy Location: Flexible within Midlands / Home-office with travel to regional offices Salary: Competitive, dependant on experience + benefits Sector: Planning Consultancy / Property Advisory Are you a highly experienced Town Planner looking for your next career move? Do you want to join a well-regarded, multi-disciplinary property and planning practice with a strong reputation for technical excellence and client service? We are recruiting on behalf of a respected and well-established regional planning and property consultancy with a heritage spanning more than a century. The firm provides a wide range of professional services, including planning and development consultancy, strategic land advice, option and promotion agreements, land sales, development appraisals and appeals, working with both private and public sector clients across residential, commercial and rural sectors. About the Role As Senior Town Planner , you will play a pivotal role in shaping the strategic growth of the planning function. Reporting to senior leadership, you will: Lead and manage planning projects from inception through to determination, including planning applications, appeals, pre-application advice and conditions negotiations. Provide expert planning advice and development appraisals to landowners, developers, registered providers and other stakeholders. Build and nurture strong client relationships, acting as a trusted adviser. Mentor and support junior planners, helping to develop internal capability and best practice. Monitor emerging policy and local plan reviews, interpreting implications for clients and prospects. Represent the practice in negotiations with local planning authorities and stakeholders. What We're Looking For The ideal candidate will bring: Chartered membership of the Royal Town Planning Institute (RTPI) . Significant post-qualification experience within UK planning consultancy or local authority development management. Proven track record in handling complex planning projects and appeals. Strong commercial awareness, excellent communication skills and ability to work collaboratively across teams. Exceptional client management and stakeholder engagement skills. Why Join? This consultancy offers: A supportive and collaborative working environment with a focus on professional excellence. Opportunity to influence high-profile and diverse schemes across the Midlands and beyond. Flexible working arrangements with hybrid opportunities. Structured career progression and professional development support. An inclusive culture where ideas and innovation are valued. If you're a strategic thinker with a passion for planning and development, and you're ready to take the next step in your career, we'd love to hear from you. Apply now or contact Neil Ellerton of Penguin Recruitment on (phone number removed).
Jan 19, 2026
Full time
Senior Town Planner - Leading Regional Property & Planning Consultancy Location: Flexible within Midlands / Home-office with travel to regional offices Salary: Competitive, dependant on experience + benefits Sector: Planning Consultancy / Property Advisory Are you a highly experienced Town Planner looking for your next career move? Do you want to join a well-regarded, multi-disciplinary property and planning practice with a strong reputation for technical excellence and client service? We are recruiting on behalf of a respected and well-established regional planning and property consultancy with a heritage spanning more than a century. The firm provides a wide range of professional services, including planning and development consultancy, strategic land advice, option and promotion agreements, land sales, development appraisals and appeals, working with both private and public sector clients across residential, commercial and rural sectors. About the Role As Senior Town Planner , you will play a pivotal role in shaping the strategic growth of the planning function. Reporting to senior leadership, you will: Lead and manage planning projects from inception through to determination, including planning applications, appeals, pre-application advice and conditions negotiations. Provide expert planning advice and development appraisals to landowners, developers, registered providers and other stakeholders. Build and nurture strong client relationships, acting as a trusted adviser. Mentor and support junior planners, helping to develop internal capability and best practice. Monitor emerging policy and local plan reviews, interpreting implications for clients and prospects. Represent the practice in negotiations with local planning authorities and stakeholders. What We're Looking For The ideal candidate will bring: Chartered membership of the Royal Town Planning Institute (RTPI) . Significant post-qualification experience within UK planning consultancy or local authority development management. Proven track record in handling complex planning projects and appeals. Strong commercial awareness, excellent communication skills and ability to work collaboratively across teams. Exceptional client management and stakeholder engagement skills. Why Join? This consultancy offers: A supportive and collaborative working environment with a focus on professional excellence. Opportunity to influence high-profile and diverse schemes across the Midlands and beyond. Flexible working arrangements with hybrid opportunities. Structured career progression and professional development support. An inclusive culture where ideas and innovation are valued. If you're a strategic thinker with a passion for planning and development, and you're ready to take the next step in your career, we'd love to hear from you. Apply now or contact Neil Ellerton of Penguin Recruitment on (phone number removed).
Are you ready to join a team that values collaboration, supports your growth, and champions a healthy work-life balance? If you're organised, proactive, and passionate about delivering exceptional service, this could be the perfect role for you. Position: Financial Services Administrator Location: Taunton, Somerset (Office-based) Hours: Monday to Friday, 8:45 AM - 5:15 PM Salary: Up to 30,000 PA for a candidate with Financial Services experience What's in It for You? Future Security: Competitive pension scheme with generous contributions. Extra Celebrations: Additional leave for your birthday and Christmas. Career Development: Financial support and study time for professional qualifications. Recognition: Annual reviews and bonus scheme to reward your hard work. Wellbeing Support: Access to a confidential Employee Assistance Programme. Modern Workspace: Bright offices with a gym, showers, and a welcoming staff room. Positive Culture: Be part of a values-driven team that genuinely cares. About the Role In this role, you'll be at the heart of client relationships - managing day-to-day needs, ensuring smooth operations, and supporting Financial Consultants to provide exceptional service. You'll thrive in a fast-paced environment where attention to detail and professionalism make all the difference. If you enjoy building strong connections, solving problems, and creating a positive impact for clients, this is the perfect opportunity to showcase your skills. Your Responsibilities Will Include: Handle client enquiries professionally and manage cases through to completion. Maintain accurate records, ensure FCA compliance, and liaise with providers for smooth processes. Prioritise tasks effectively to meet deadlines and exceed expectations. Support consultants with clear communication and assist with office procedures, post handling, and meeting arrangements. Contribute to a welcoming environment, including preparing refreshments when needed. Key Skills & Attributes: Experience in financial services. Excellent attention to detail. Confident, friendly communicator. Self-motivated and adaptable. Comfortable with IT systems and databases. Professional, punctual, and presentable. Ready to Apply? Send your CV to (url removed) or apply online today. For an informal chat, call Catherine or Georgie on (phone number removed) . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 19, 2026
Full time
Are you ready to join a team that values collaboration, supports your growth, and champions a healthy work-life balance? If you're organised, proactive, and passionate about delivering exceptional service, this could be the perfect role for you. Position: Financial Services Administrator Location: Taunton, Somerset (Office-based) Hours: Monday to Friday, 8:45 AM - 5:15 PM Salary: Up to 30,000 PA for a candidate with Financial Services experience What's in It for You? Future Security: Competitive pension scheme with generous contributions. Extra Celebrations: Additional leave for your birthday and Christmas. Career Development: Financial support and study time for professional qualifications. Recognition: Annual reviews and bonus scheme to reward your hard work. Wellbeing Support: Access to a confidential Employee Assistance Programme. Modern Workspace: Bright offices with a gym, showers, and a welcoming staff room. Positive Culture: Be part of a values-driven team that genuinely cares. About the Role In this role, you'll be at the heart of client relationships - managing day-to-day needs, ensuring smooth operations, and supporting Financial Consultants to provide exceptional service. You'll thrive in a fast-paced environment where attention to detail and professionalism make all the difference. If you enjoy building strong connections, solving problems, and creating a positive impact for clients, this is the perfect opportunity to showcase your skills. Your Responsibilities Will Include: Handle client enquiries professionally and manage cases through to completion. Maintain accurate records, ensure FCA compliance, and liaise with providers for smooth processes. Prioritise tasks effectively to meet deadlines and exceed expectations. Support consultants with clear communication and assist with office procedures, post handling, and meeting arrangements. Contribute to a welcoming environment, including preparing refreshments when needed. Key Skills & Attributes: Experience in financial services. Excellent attention to detail. Confident, friendly communicator. Self-motivated and adaptable. Comfortable with IT systems and databases. Professional, punctual, and presentable. Ready to Apply? Send your CV to (url removed) or apply online today. For an informal chat, call Catherine or Georgie on (phone number removed) . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Trainee Leadership Programme The Army - United Kingdom £34,676 - £41,456 a year About The British Army Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and you'll be doing something that really matters. Leading a team. Making a difference to the world. It all starts at the Royal Military Academy Sandhurst. You'll learn the skills you need to become an Officer - from weapons handling to outdoor survival - to what it takes to lead your team in a range of hostile situations, anywhere in the world. Once you've commissioned, you'll take charge of 30 soldiers. Then, you'll begin the specialist training you need to be an expert in your chosen field, whether that's engineering, intelligence gathering, or piloting an Apache helicopter. You'll also take part in Adventurous Training around the world, from skiing in the Alps to white-water rafting in Colorado. All while you're earning a starting salary of around £41,456 (after training). You'll also enjoy a wide range of benefits that come with Army life, from sports and state-of-the-art training facilities, to earning valuable professional qualifications. The rewards are exceptional, the challenge is incredible and there's no single bigger adventure in life. To make a difference to the world. To make something more of yourself. You Belong Here. Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and you'll be doing something that really matters. Leading a team. Making a difference to the world. You don't need a degree for many Officer roles, and specific entry requirements vary from role to role. What we look for in our Officer Cadets is leadership potential, a sense of purpose and the drive to do great things. With these qualities in place, we can give you the training you need to take your skills and abilities and shape them into something amazing, whether you're fresh out of school, are professionally qualified or already building a career. From the moment you join the Army, you'll be set on a clear path for promotion and progression, receiving all the support and opportunities you need to rise through our ranks and realise your potential. Become a British Army Officer and you'll receive: - A starting salary of around £34,676 which will rise to around £41,456 upon completion of one year's training - Subsidised accommodation and facilities, increasing your disposable income - Free medical and dental health cover - Opportunities to continually progress your career - Sponsorship to study for valuable civilian-recognised qualifications - Adventurous Training, and the chance to play your favourite sports or take up a new one You Belong Here. Your Army career starts at the Royal Military Academy Sandhurst. You'll learn the skills you need to become an Officer - from weapons handling to outdoor survival - to what it takes to lead your team in a range of hostile situations, anywhere in the world. Once you've commissioned, you'll take charge of 30 soldiers. Then, you'll begin the specialist training you need to be an expert in your chosen field, whether that's engineering, intelligence gathering, or piloting an Apache helicopter. You'll also take part in Adventurous Training around the world, from skiing in the Alps to white-water rafting in Colorado. All while you're earning a starting salary of around £41,456 (after training). You'll also enjoy a fantastic range of benefits that come with Army life, from sports and state-of-the-art training facilities, to earning valuable professional qualifications. Funded Degree University isn't for everyone and most Officer roles don't require a degree. If you've got drive, determination and the will to make an impact, there's a place for you here. If you're still interested in completing a degree, you've the opportunity to enrol on a funded BSc Leadership and Strategic Studies at the University of Reading through the Henley Business School. Your 44 weeks at the Royal Military Academy Sandhurst will contribute towards a third of your degree, which you can then complete over the next three to six years. You Belong Here. Apply now.
Jan 19, 2026
Full time
Trainee Leadership Programme The Army - United Kingdom £34,676 - £41,456 a year About The British Army Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and you'll be doing something that really matters. Leading a team. Making a difference to the world. It all starts at the Royal Military Academy Sandhurst. You'll learn the skills you need to become an Officer - from weapons handling to outdoor survival - to what it takes to lead your team in a range of hostile situations, anywhere in the world. Once you've commissioned, you'll take charge of 30 soldiers. Then, you'll begin the specialist training you need to be an expert in your chosen field, whether that's engineering, intelligence gathering, or piloting an Apache helicopter. You'll also take part in Adventurous Training around the world, from skiing in the Alps to white-water rafting in Colorado. All while you're earning a starting salary of around £41,456 (after training). You'll also enjoy a wide range of benefits that come with Army life, from sports and state-of-the-art training facilities, to earning valuable professional qualifications. The rewards are exceptional, the challenge is incredible and there's no single bigger adventure in life. To make a difference to the world. To make something more of yourself. You Belong Here. Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and you'll be doing something that really matters. Leading a team. Making a difference to the world. You don't need a degree for many Officer roles, and specific entry requirements vary from role to role. What we look for in our Officer Cadets is leadership potential, a sense of purpose and the drive to do great things. With these qualities in place, we can give you the training you need to take your skills and abilities and shape them into something amazing, whether you're fresh out of school, are professionally qualified or already building a career. From the moment you join the Army, you'll be set on a clear path for promotion and progression, receiving all the support and opportunities you need to rise through our ranks and realise your potential. Become a British Army Officer and you'll receive: - A starting salary of around £34,676 which will rise to around £41,456 upon completion of one year's training - Subsidised accommodation and facilities, increasing your disposable income - Free medical and dental health cover - Opportunities to continually progress your career - Sponsorship to study for valuable civilian-recognised qualifications - Adventurous Training, and the chance to play your favourite sports or take up a new one You Belong Here. Your Army career starts at the Royal Military Academy Sandhurst. You'll learn the skills you need to become an Officer - from weapons handling to outdoor survival - to what it takes to lead your team in a range of hostile situations, anywhere in the world. Once you've commissioned, you'll take charge of 30 soldiers. Then, you'll begin the specialist training you need to be an expert in your chosen field, whether that's engineering, intelligence gathering, or piloting an Apache helicopter. You'll also take part in Adventurous Training around the world, from skiing in the Alps to white-water rafting in Colorado. All while you're earning a starting salary of around £41,456 (after training). You'll also enjoy a fantastic range of benefits that come with Army life, from sports and state-of-the-art training facilities, to earning valuable professional qualifications. Funded Degree University isn't for everyone and most Officer roles don't require a degree. If you've got drive, determination and the will to make an impact, there's a place for you here. If you're still interested in completing a degree, you've the opportunity to enrol on a funded BSc Leadership and Strategic Studies at the University of Reading through the Henley Business School. Your 44 weeks at the Royal Military Academy Sandhurst will contribute towards a third of your degree, which you can then complete over the next three to six years. You Belong Here. Apply now.