Business Unit / Team: Stores Network Salary range: £23,500 - £25,000 per annum DOE + red-hot benefits Contract Type: FTC until 31/01/2026, 35 Hours Full Time Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous South Shields branch has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you're looking for! What you'll be doing Welcoming our lovely customers to the Store Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process Resolving any queries customers may have with their banking Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution Working with awesome colleagues across our Stores and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone You'll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in store and in the local community We need you to have Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers Great communication skills with a natural ability to engage and build rapport with lots of different personalities A flexible and positive working approach to suit customer needs and business demands Genuine enthusiasm to work with your team to achieve collective goals in a timely way A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news It's a bonus if you have but not essential Some financial services experience Knowledge of banking products Working knowledge of Microsoft Office applications Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
May 22, 2025
Full time
Business Unit / Team: Stores Network Salary range: £23,500 - £25,000 per annum DOE + red-hot benefits Contract Type: FTC until 31/01/2026, 35 Hours Full Time Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous South Shields branch has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you're looking for! What you'll be doing Welcoming our lovely customers to the Store Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process Resolving any queries customers may have with their banking Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution Working with awesome colleagues across our Stores and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone You'll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in store and in the local community We need you to have Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers Great communication skills with a natural ability to engage and build rapport with lots of different personalities A flexible and positive working approach to suit customer needs and business demands Genuine enthusiasm to work with your team to achieve collective goals in a timely way A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news It's a bonus if you have but not essential Some financial services experience Knowledge of banking products Working knowledge of Microsoft Office applications Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
VEHICLE TECHNICIAN Basic Salary: up to £36,000 Hours: 08:00 - 16:00 - Monday to Friday Location: Newcastle Are you an enthusiastic, team player, hard working Vehicle Technician looking for a new opportunity or challenge within a Car Dealership? Responsibilities of a Vehicle Technician Work in ranges from servicing a vehicle to general vehicle repair. Good technical skills. Skills and Qualifications of a Vehicle Technician MUST HOLD an NVQ Level 2/3 in Vehicle Maintenance and Repair Previous Vehicle Technician experience within the automotive industry Hold your own tools and toolbox Full manual UK Driving Licence If you are interested in this Vehicle Technician role, please contact Skills and quote job number: 49824
May 22, 2025
Full time
VEHICLE TECHNICIAN Basic Salary: up to £36,000 Hours: 08:00 - 16:00 - Monday to Friday Location: Newcastle Are you an enthusiastic, team player, hard working Vehicle Technician looking for a new opportunity or challenge within a Car Dealership? Responsibilities of a Vehicle Technician Work in ranges from servicing a vehicle to general vehicle repair. Good technical skills. Skills and Qualifications of a Vehicle Technician MUST HOLD an NVQ Level 2/3 in Vehicle Maintenance and Repair Previous Vehicle Technician experience within the automotive industry Hold your own tools and toolbox Full manual UK Driving Licence If you are interested in this Vehicle Technician role, please contact Skills and quote job number: 49824
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Are you ready to join a team of talented ecologist's and shape the future of the environment? Join our dynamic Nature team as a Ecologist (all levels) in our growing Leeds, Newcastle, Manchester, Croydon, Basingstoke, Cambridge, Birmingham, Nottingham, Dublin, Belfast, Cardiff, Bristol, Glasgow and Newcastle (though other locations may be considered), as well as taking advantage of our flexible hybrid working model. At AECOM, we're at the forefront of innovation, delivering an exceptional portfolio of Ecology programs and projects through long-term partnerships with key clients. Presently, are team are working on a mix of large infrastructure projects in the energy, water, renewables, defence and transport sectors, alongside managing smaller local projects. Our team is also supporting the wider AECOM Nature team with National and International projects. In this role, depending on your interests and skillset, you will have opportunities to support on a variety of areas such as: using innovative techniques for species and habitats surveys, work winning and Biodiversity Net Gain mentoring. Our supportive environment offers both internal and external training opportunities within a nurturing mentoring and coaching framework. Here's what you'll do: Actively support the health, safety and well-being of the team and other colleagues; Support the preparation of high quality and commercially astute bids and tenders for ecological services, notably in the energy, transport and water sectors; Plan, schedule and organise all phases of ecological project work, ensuring necessary resources, budgets and controls are in place to meet both programme and budget requirements; Support delivery of high-quality ecological consultancy and advisory services to both internal and external clients, including through our check and review processes; Support development of technically robust and pragmatic solutions to complex ecological issues; Communicate effectively and professionally with other members of the ecology team, within projects and with clients; Support production of ecology chapters for environmental statements and protected species licence applications; Author or technically check project deliverables to ensure high quality outputs. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! Come grow with us. Become part of our dynamic Nature business, which boasts around 150 professional experts including national and global leaders located across the UK&I, from species licence holders to experts in impact assessment, habitat creation, ecosystem restoration, enhancement, and management. At AECOM, you'll thrive in an inclusive and forward-thinking environment where your contributions are valued. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Here's what we're looking for: Demonstratable experience in planning and delivery of ecological services on projects in the UK or Ireland; Well-developed understanding of relevant wildlife conservation; Membership of an appropriate professional institution and evidence of working towards Chartership (such as CIEEM or related.) Excellent field skills in at least one specialist area including any protected species licences; A proactive approach to Health and Safety; Mentoring and supporting ecology team members. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Melissa Moody). About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: REF42877G Business Line: Environment Business Group: DCS Strategic Business Unit: Europe & India Career Area: Science Work Location Model: Hybrid Legal Entity: AECOM Limited
May 22, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Are you ready to join a team of talented ecologist's and shape the future of the environment? Join our dynamic Nature team as a Ecologist (all levels) in our growing Leeds, Newcastle, Manchester, Croydon, Basingstoke, Cambridge, Birmingham, Nottingham, Dublin, Belfast, Cardiff, Bristol, Glasgow and Newcastle (though other locations may be considered), as well as taking advantage of our flexible hybrid working model. At AECOM, we're at the forefront of innovation, delivering an exceptional portfolio of Ecology programs and projects through long-term partnerships with key clients. Presently, are team are working on a mix of large infrastructure projects in the energy, water, renewables, defence and transport sectors, alongside managing smaller local projects. Our team is also supporting the wider AECOM Nature team with National and International projects. In this role, depending on your interests and skillset, you will have opportunities to support on a variety of areas such as: using innovative techniques for species and habitats surveys, work winning and Biodiversity Net Gain mentoring. Our supportive environment offers both internal and external training opportunities within a nurturing mentoring and coaching framework. Here's what you'll do: Actively support the health, safety and well-being of the team and other colleagues; Support the preparation of high quality and commercially astute bids and tenders for ecological services, notably in the energy, transport and water sectors; Plan, schedule and organise all phases of ecological project work, ensuring necessary resources, budgets and controls are in place to meet both programme and budget requirements; Support delivery of high-quality ecological consultancy and advisory services to both internal and external clients, including through our check and review processes; Support development of technically robust and pragmatic solutions to complex ecological issues; Communicate effectively and professionally with other members of the ecology team, within projects and with clients; Support production of ecology chapters for environmental statements and protected species licence applications; Author or technically check project deliverables to ensure high quality outputs. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! Come grow with us. Become part of our dynamic Nature business, which boasts around 150 professional experts including national and global leaders located across the UK&I, from species licence holders to experts in impact assessment, habitat creation, ecosystem restoration, enhancement, and management. At AECOM, you'll thrive in an inclusive and forward-thinking environment where your contributions are valued. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Here's what we're looking for: Demonstratable experience in planning and delivery of ecological services on projects in the UK or Ireland; Well-developed understanding of relevant wildlife conservation; Membership of an appropriate professional institution and evidence of working towards Chartership (such as CIEEM or related.) Excellent field skills in at least one specialist area including any protected species licences; A proactive approach to Health and Safety; Mentoring and supporting ecology team members. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Melissa Moody). About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: REF42877G Business Line: Environment Business Group: DCS Strategic Business Unit: Europe & India Career Area: Science Work Location Model: Hybrid Legal Entity: AECOM Limited
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
You will need to login before you can apply for a job. Package Description Job Reference: 21042 Band: D Salary: £60,000-£70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: Permanent Location: Office Base is Newcastle, Salford, London, Birmingham, Cardiff, Glasgow, Edinburgh or Bristol (This is a hybrid role and the successful candidate will balance office working with home working) We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack . If you need to discuss adjustments or access requirements for the interview process please contact the . For any general queries, please contact: . Job Introduction As Data Governance Manager, you will play a crucial role in structuring and governing our data to drive meaningful actions and insights. Main Responsibilities You will play a key role in developing and implementing effective data management and governance practices. You will work closely with domain owners, data stewards and other stakeholders to define data governance policies, procedures, and best practices that ensure the discoverability, compliance, quality and interoperability of our data products. Specifically, you will be responsible for these activities: • Support the data governance lead to effectively drive the successful implementation of data governance initiatives across the BBC • Support the development of data governance standards, best practice guidance and process level documentation. • Supporting the development of the fundamentals of data governance such as data roles, data governance maturity model, data governance forums and committees. • Establishing and enforcing data governance standards and best practices across domains, promoting data governance awareness and fostering a culture of data-driven decision-making. • Collaborating with domain data owners, data stewards, data engineers and other relevant stakeholders to assess data governance needs, introduce necessary standards and data quality controls, and ensure compliance. • Developing and implementing data processes and practices, including data lineage tracking, data quality management, metadata management, data issue resolution etc. • Collaborating with Platform teams to ensure data governance principles are integrated into data systems, applications, and infrastructure. • Maintain a roadmap for regular data audits to ensure compliance, address potential issues, and enhance data quality. • Promote data governance disciplines and culture internally, educating the business on analytics, reporting, data management, and data quality. • Identify and drive improvements in data governance practices. • Support the expansion of data tools, reporting, and knowledge sharing to democratise data across the company. Are you the right candidate Some of the things we love • Proven expertise in delivering data governance and data ownership initiatives in complex organisations. • Demonstrated understanding of data governance principles, policies, best practices and industry trends. • Familiarity with data governance technologies, tools, and standards e.g. Alation, Collibra; Soda, Great Expectations, DBT . • Experience in working with cloud-based data platforms e.g. Redshift. • Proficiency in collaborating with cross-functional teams and business stakeholders to drive improvements in establishing data governance frameworks. • Excellent communication skills and a strong track record in building lasting and positive relationships that have supported the successful delivery of data governance initiatives. Highly Regarded Skills • An understanding of Data Engineering and Data Ops concepts, processes and toolsets. • An understanding of Data visualisation tools (PowerBI, Tableau or similar) and data management controls in these tools. • Experience of operational risk management in large and complex organisations. • Some knowledge of programming using multiple scripting languages such as SQL and Python. • Experience of working collaboratively across a diverse set of stakeholders. • Excellent written and verbal communication skills. Desirable Skills • Experience working hands-on with big data systems • Experience with agile or other rapid application development methods • Broadcast, production, start-up or media experience • A mix of public sector and commercial experience • Qualification in computer science, computer engineering, information technology other technical discipline, or equivalent work experience About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
May 22, 2025
Full time
You will need to login before you can apply for a job. Package Description Job Reference: 21042 Band: D Salary: £60,000-£70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: Permanent Location: Office Base is Newcastle, Salford, London, Birmingham, Cardiff, Glasgow, Edinburgh or Bristol (This is a hybrid role and the successful candidate will balance office working with home working) We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack . If you need to discuss adjustments or access requirements for the interview process please contact the . For any general queries, please contact: . Job Introduction As Data Governance Manager, you will play a crucial role in structuring and governing our data to drive meaningful actions and insights. Main Responsibilities You will play a key role in developing and implementing effective data management and governance practices. You will work closely with domain owners, data stewards and other stakeholders to define data governance policies, procedures, and best practices that ensure the discoverability, compliance, quality and interoperability of our data products. Specifically, you will be responsible for these activities: • Support the data governance lead to effectively drive the successful implementation of data governance initiatives across the BBC • Support the development of data governance standards, best practice guidance and process level documentation. • Supporting the development of the fundamentals of data governance such as data roles, data governance maturity model, data governance forums and committees. • Establishing and enforcing data governance standards and best practices across domains, promoting data governance awareness and fostering a culture of data-driven decision-making. • Collaborating with domain data owners, data stewards, data engineers and other relevant stakeholders to assess data governance needs, introduce necessary standards and data quality controls, and ensure compliance. • Developing and implementing data processes and practices, including data lineage tracking, data quality management, metadata management, data issue resolution etc. • Collaborating with Platform teams to ensure data governance principles are integrated into data systems, applications, and infrastructure. • Maintain a roadmap for regular data audits to ensure compliance, address potential issues, and enhance data quality. • Promote data governance disciplines and culture internally, educating the business on analytics, reporting, data management, and data quality. • Identify and drive improvements in data governance practices. • Support the expansion of data tools, reporting, and knowledge sharing to democratise data across the company. Are you the right candidate Some of the things we love • Proven expertise in delivering data governance and data ownership initiatives in complex organisations. • Demonstrated understanding of data governance principles, policies, best practices and industry trends. • Familiarity with data governance technologies, tools, and standards e.g. Alation, Collibra; Soda, Great Expectations, DBT . • Experience in working with cloud-based data platforms e.g. Redshift. • Proficiency in collaborating with cross-functional teams and business stakeholders to drive improvements in establishing data governance frameworks. • Excellent communication skills and a strong track record in building lasting and positive relationships that have supported the successful delivery of data governance initiatives. Highly Regarded Skills • An understanding of Data Engineering and Data Ops concepts, processes and toolsets. • An understanding of Data visualisation tools (PowerBI, Tableau or similar) and data management controls in these tools. • Experience of operational risk management in large and complex organisations. • Some knowledge of programming using multiple scripting languages such as SQL and Python. • Experience of working collaboratively across a diverse set of stakeholders. • Excellent written and verbal communication skills. Desirable Skills • Experience working hands-on with big data systems • Experience with agile or other rapid application development methods • Broadcast, production, start-up or media experience • A mix of public sector and commercial experience • Qualification in computer science, computer engineering, information technology other technical discipline, or equivalent work experience About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
BBC Group and Public Services
Newcastle Upon Tyne, Tyne And Wear
Press Tab to Move to Skip to Content Link Choose how often (in days) you would like to receive job alerts by email: Data Governance Manager Data & Analytics Permanent - Full Time Newcastle-upon-Tyne, GB, NE991RN Birmingham, GB, B1 1AY Cardiff, GB, CF10 1FT Edinburgh, GB, EH99 1SP London, GB, W1A 1AA Bristol, GB, BS8 2LR Salford, GB, M50 2QH Glasgow, GB, G511DA BBC PUBLIC SERVICE B'CAST Job Closing Date: 25/05/2025 THE ROLE Job Reference: 21042 Band: D Salary: £60,000-£70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: Permanent Location: Office Base is Newcastle, Salford, London, Birmingham, Cardiff, Glasgow, Edinburgh or Bristol (This is a hybrid role and the successful candidate will balance office working with home working) We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack . As Data Governance Manager, you will play a crucial role in structuring and governing our data to drive meaningful actions and insights. Main Responsibilities You will play a key role in developing and implementing effective data management and governance practices. You will work closely with domain owners, data stewards and other stakeholders to define data governance policies, procedures, and best practices that ensure the discoverability, compliance, quality and interoperability of our data products. Specifically, you will be responsible for these activities: • Support the data governance lead to effectively drive the successful implementation of data governance initiatives across the BBC • Support the development of data governance standards, best practice guidance and process level documentation. • Supporting the development of the fundamentals of data governance such as data roles, data governance maturity model, data governance forums and committees. • Establishing and enforcing data governance standards and best practices across domains, promoting data governance awareness and fostering a culture of data-driven decision-making. • Collaborating with domain data owners, data stewards, data engineers and other relevant stakeholders to assess data governance needs, introduce necessary standards and data quality controls, and ensure compliance. • Developing and implementing data processes and practices, including data lineage tracking, data quality management, metadata management, data issue resolution etc. • Collaborating with Platform teams to ensure data governance principles are integrated into data systems, applications, and infrastructure. • Maintain a roadmap for regular data audits to ensure compliance, address potential issues, and enhance data quality. • Promote data governance disciplines and culture internally, educating the business on analytics, reporting, data management, and data quality. • Identify and drive improvements in data governance practices. • Support the expansion of data tools, reporting, and knowledge sharing to democratise data across the company. Are you the right candidate Some of the things we love • Proven expertise in delivering data governance and data ownership initiatives in complex organisations. • Demonstrated understanding of data governance principles, policies, best practices and industry trends. • Familiarity with data governance technologies, tools, and standards e.g. Alation, Collibra; Soda, Great Expectations, DBT . • Experience in working with cloud-based data platforms e.g. Redshift. • Proficiency in collaborating with cross-functional teams and business stakeholders to drive improvements in establishing data governance frameworks. • Excellent communication skills and a strong track record in building lasting and positive relationships that have supported the successful delivery of data governance initiatives. Highly Regarded Skills • An understanding of Data Engineering and Data Ops concepts, processes and toolsets. • An understanding of Data visualisation tools (PowerBI, Tableau or similar) and data management controls in these tools. • Experience of operational risk management in large and complex organisations. • Some knowledge of programming using multiple scripting languages such as SQL and Python. • Experience of working collaboratively across a diverse set of stakeholders. • Excellent written and verbal communication skills. Desirable Skills • Experience working hands-on with big data systems • Experience with agile or other rapid application development methods • Broadcast, production, start-up or media experience • A mix of public sector and commercial experience • Qualification in computer science, computer engineering, information technology other technical discipline, or equivalent work experience About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here DISCLAIMER This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
May 22, 2025
Full time
Press Tab to Move to Skip to Content Link Choose how often (in days) you would like to receive job alerts by email: Data Governance Manager Data & Analytics Permanent - Full Time Newcastle-upon-Tyne, GB, NE991RN Birmingham, GB, B1 1AY Cardiff, GB, CF10 1FT Edinburgh, GB, EH99 1SP London, GB, W1A 1AA Bristol, GB, BS8 2LR Salford, GB, M50 2QH Glasgow, GB, G511DA BBC PUBLIC SERVICE B'CAST Job Closing Date: 25/05/2025 THE ROLE Job Reference: 21042 Band: D Salary: £60,000-£70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: Permanent Location: Office Base is Newcastle, Salford, London, Birmingham, Cardiff, Glasgow, Edinburgh or Bristol (This is a hybrid role and the successful candidate will balance office working with home working) We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack . As Data Governance Manager, you will play a crucial role in structuring and governing our data to drive meaningful actions and insights. Main Responsibilities You will play a key role in developing and implementing effective data management and governance practices. You will work closely with domain owners, data stewards and other stakeholders to define data governance policies, procedures, and best practices that ensure the discoverability, compliance, quality and interoperability of our data products. Specifically, you will be responsible for these activities: • Support the data governance lead to effectively drive the successful implementation of data governance initiatives across the BBC • Support the development of data governance standards, best practice guidance and process level documentation. • Supporting the development of the fundamentals of data governance such as data roles, data governance maturity model, data governance forums and committees. • Establishing and enforcing data governance standards and best practices across domains, promoting data governance awareness and fostering a culture of data-driven decision-making. • Collaborating with domain data owners, data stewards, data engineers and other relevant stakeholders to assess data governance needs, introduce necessary standards and data quality controls, and ensure compliance. • Developing and implementing data processes and practices, including data lineage tracking, data quality management, metadata management, data issue resolution etc. • Collaborating with Platform teams to ensure data governance principles are integrated into data systems, applications, and infrastructure. • Maintain a roadmap for regular data audits to ensure compliance, address potential issues, and enhance data quality. • Promote data governance disciplines and culture internally, educating the business on analytics, reporting, data management, and data quality. • Identify and drive improvements in data governance practices. • Support the expansion of data tools, reporting, and knowledge sharing to democratise data across the company. Are you the right candidate Some of the things we love • Proven expertise in delivering data governance and data ownership initiatives in complex organisations. • Demonstrated understanding of data governance principles, policies, best practices and industry trends. • Familiarity with data governance technologies, tools, and standards e.g. Alation, Collibra; Soda, Great Expectations, DBT . • Experience in working with cloud-based data platforms e.g. Redshift. • Proficiency in collaborating with cross-functional teams and business stakeholders to drive improvements in establishing data governance frameworks. • Excellent communication skills and a strong track record in building lasting and positive relationships that have supported the successful delivery of data governance initiatives. Highly Regarded Skills • An understanding of Data Engineering and Data Ops concepts, processes and toolsets. • An understanding of Data visualisation tools (PowerBI, Tableau or similar) and data management controls in these tools. • Experience of operational risk management in large and complex organisations. • Some knowledge of programming using multiple scripting languages such as SQL and Python. • Experience of working collaboratively across a diverse set of stakeholders. • Excellent written and verbal communication skills. Desirable Skills • Experience working hands-on with big data systems • Experience with agile or other rapid application development methods • Broadcast, production, start-up or media experience • A mix of public sector and commercial experience • Qualification in computer science, computer engineering, information technology other technical discipline, or equivalent work experience About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here DISCLAIMER This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Senior Infrastructure Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer who is a skilled Practitioner and role model in Identity solutions to join our community of tech experts in DWP Digital click apply for full job details
May 22, 2025
Full time
Senior Infrastructure Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer who is a skilled Practitioner and role model in Identity solutions to join our community of tech experts in DWP Digital click apply for full job details
We have an excellent opportunity for a Business Development Manager that specialise in the design and manufacture of packaging solutions. In this role you will manage existing customers for the North East sites but primarily focusing on new business sales in line with plant capabilities. Key Responsibilities Deliver new business sales in line with site capabilities, 70% new business, 30% existing business, Manage existing customers allocated for the territory. Maintaining a sales pipeline updated regularly to share with teams. Provide a monthly sales report detailing points of customer activity and new business opportunities. Attending 1-to-1 meetings, fulfilling agreed objectives set for the forthcoming period. Planning and overseeing new marketing initiatives and exploring new markets. Cross selling to existing and new customers for all businesses sites. Attending conferences, meetings and industry events as required. Fulfilling any required administrative tasks in a proper manner, including involvement with any Sales Dashboard or CRM systems. Any other activity associated with the Customers and sales within your designated area within the business. Qualifications/Skills/Experience Experience in packaging sales is essential Proven track record of B2B New Business selling. Excellent technical and analytical skills with industry and competitor awareness. Effective communication and presentation skills to work closely with management and technical staff. Ability to effectively negotiate with clients and position them as a differentiated packaging provider. Strong communication skills and IT fluency. Ambitious, proactive, motivated and driven. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Full clean driving license.
May 22, 2025
Full time
We have an excellent opportunity for a Business Development Manager that specialise in the design and manufacture of packaging solutions. In this role you will manage existing customers for the North East sites but primarily focusing on new business sales in line with plant capabilities. Key Responsibilities Deliver new business sales in line with site capabilities, 70% new business, 30% existing business, Manage existing customers allocated for the territory. Maintaining a sales pipeline updated regularly to share with teams. Provide a monthly sales report detailing points of customer activity and new business opportunities. Attending 1-to-1 meetings, fulfilling agreed objectives set for the forthcoming period. Planning and overseeing new marketing initiatives and exploring new markets. Cross selling to existing and new customers for all businesses sites. Attending conferences, meetings and industry events as required. Fulfilling any required administrative tasks in a proper manner, including involvement with any Sales Dashboard or CRM systems. Any other activity associated with the Customers and sales within your designated area within the business. Qualifications/Skills/Experience Experience in packaging sales is essential Proven track record of B2B New Business selling. Excellent technical and analytical skills with industry and competitor awareness. Effective communication and presentation skills to work closely with management and technical staff. Ability to effectively negotiate with clients and position them as a differentiated packaging provider. Strong communication skills and IT fluency. Ambitious, proactive, motivated and driven. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Full clean driving license.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Specialist Customer Care (Day shifts) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday between the hours of 7am till 11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
May 22, 2025
Full time
Customer Care Specialist (Afternoon/Evenings) Location- Tyne and Wear, England, Hybrid Hours/week- 35 hrs/week Timeline- 6 monthsSpecialist Customer Care (Fraud) Location: Sunderland, SR3 3XW (Hybrid Working 1-2 day in the office/Working from home) Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Fraud Experts on a temporary basis and should you demonstrate the required skills this may open the doors to a Permanent career in the team. No previous banking knowledge/experience is needed however if you have customer service experience in contact centres (preferred), retail, hospitality, travel or any other customer related industry then we are keen to speak with you as your integrity, communication skills, and empathy will be imperative in the role.To get you off to a great start, you'll begin the contract with a 5 week training programme, where you'll learn about Barclays, banking, and what your role will be within the Fraud department. The training hours will be 9am to 5pm and will be a mix of face-to-face classroom learning in the Sunderland office and online/working from home.Upon successfully completing the training period, you will then join the rest of the Barclays team and begin to support customers via inbound calls. You will be rotated on shifts between Monday-Friday which are made up of three patterns: 1pm-9pm / 2pm-10pm / 3pm-11pm (timings may be subject to change), and will continue with the hybrid working model split between the Sunderland office and remote working from home.Key Responsibilities Provide consistently excellent client experience via phone, chat, and written communication. Confidently handle complex fraud situations (including digital), taking ownership to investigate and resolve effectively. Assist new clients with account setup for online investing. Ensure accurate and timely completion of client requests within policy and procedures. Collaborate with internal teams and third parties to resolve client queries. Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary Able to use Microsoft Office tools to a high standard A real team player Excellent Written and Verbal skills About BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.OnsiteColleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your BenefitsAs a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
Johnston Carmichael
Newcastle Upon Tyne, Tyne And Wear
We are looking to recruit a Senior Manager for our Private Client Tax team. Location is Flexible. ThePrivate Client Tax Senior Manager will be responsible for (but not limited to): Manage the client portfolio, and build on existing relationships with clients and their wider professional network to ensure satisfaction with services provided, collaborating with client's, client staff and identifying opportunities to support them further Provision of high level technical and tax planning advice to clients, working as necessary with other Senior Managers, Directors and partners Involvement with day-to-day team operations, ensuring internal and external expectations are achieved, such as supporting the leadership team in setting and delivering the strategic targets Maintaining an up-to-date technical knowledge of business tax, personal tax and capital taxes Mentoring, training, support and work delegation to team members as well as overseeing them in all aspects of the portfolio, ensuring deadlines and demands are met by the wider client engagement team offering feedback as/when required Liaising with the client service team and with colleagues in other disciplines to provide a co-ordinated service to the clients Managing a diverse portfolio of personal tax clients, ensuring a high quality tax compliance service Develop and grow the department and the firm by identifying and progressing opportunities to promote the business in the marketplace, sourcing new opportunities and securing new work, with the support of the wider senior management team and Business Development team Ensuring compliance with internal (tax methodology and risk management) and external (regulatory) requirements. About You: Excellent communication skills with the ability to positively impact and influence others Ability to work to a high standard of technical service delivery to clients High accuracy and attention to detail Practical knowledge of compliance and advisory work with the ability to support the wider team / firm to supply advice to clients when required Relevant experience in this role is preferred Qualified CA (or equivalent) and above A leader of your work and your professional learning Excellent communication skills with the ability to positively impact and influence others Why JC? Johnston Carmichael helps to build success stories that change lives - whether it's our clients, our communities, or most importantly, our people, who now number over 900 across the UK. We work with individuals and businesses all over the country and our expertise covers almost every industry sector. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 37,000 advisers across more than 114 countries. Everything we do at Johnston Carmichael is underpinned by our four core values - Doing The Right Thing, Standing In Other People's Shoes, Leading Our Future and Remaining Relevant. We've created a range of ways to support our people to make sure every voice is heard, including our People and Culture Forum, and we encourage each of our sharp minds to be leaders of their work and learning. You can read more about our culture and values here . In the last 10 years we've raised more than £450,000 for charity and continuously evolved our commitment to sustainable business practices. We are Gold sponsors of the Kiltwalk and also partner with Netball Scotland and England Netball, creating an enduring impact on the ground in our communities. Why Tax? The role of a tax adviser is transforming; technology and legislation present opportunities for us to differentiate ourselves and provide an unsurpassed client service - with more efficiency, greater innovation and deeper insight. A career in tax at Johnston Carmichael is diverse and challenging, and you'll be joining an award-winning tax practice, spanning an extensive range of corporate, personal and specialist tax services. In 2019 we won the 2019 Tolley's Taxation Award for Best Tax Practice in a Regional Firm, and 2024 saw the team take home another Tolley's win - Best Private Client Tax Practice, praised by judges for how we put clients "at the heart" of all our work. We do more than crunch numbers - you'll build close relationships with our clients, truly getting under the skin of their businesses and providing advice and guidance that offers real value. And, with expertise across a range of industry sectors, there's no shortage of variety in the work we do. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 30,000 advisers across more than 110 countries, so you'll have the opportunity to work with businesses all over the globe. What you can expect As well as working with a great team of colleagues and enjoying the balance of hybrid and flexible working, we offer a range of benefits to make your time at JC even more fulfilling. Click here to see what's on offer. Different backgrounds and different opinions make for more interesting work and better outcomes. We're sure we don't have to say this, but we welcome people from all backgrounds, regardless of your heritage, ethnicity, religious beliefs, sexual identity or gender identity. We also actively encourage applications from anyone who's had an extended time away from paid employment. Our team is made up of people who've taken varied routes through their careers. We're here to give you the tools, support, and materials to develop your expertise so you can pursue your ambitions. Our JC Aspire learning programme helps everyone reach their personal goals, and we've also carefully created our own Leadership Development Programme, which is accredited by the University of Strathclyde Business School at Masters degree level. We look forward to hearing from you If you're ready to write your success story with us, apply today. At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request. We also welcome applications from individuals who have had time away from paid employment.
May 21, 2025
Full time
We are looking to recruit a Senior Manager for our Private Client Tax team. Location is Flexible. ThePrivate Client Tax Senior Manager will be responsible for (but not limited to): Manage the client portfolio, and build on existing relationships with clients and their wider professional network to ensure satisfaction with services provided, collaborating with client's, client staff and identifying opportunities to support them further Provision of high level technical and tax planning advice to clients, working as necessary with other Senior Managers, Directors and partners Involvement with day-to-day team operations, ensuring internal and external expectations are achieved, such as supporting the leadership team in setting and delivering the strategic targets Maintaining an up-to-date technical knowledge of business tax, personal tax and capital taxes Mentoring, training, support and work delegation to team members as well as overseeing them in all aspects of the portfolio, ensuring deadlines and demands are met by the wider client engagement team offering feedback as/when required Liaising with the client service team and with colleagues in other disciplines to provide a co-ordinated service to the clients Managing a diverse portfolio of personal tax clients, ensuring a high quality tax compliance service Develop and grow the department and the firm by identifying and progressing opportunities to promote the business in the marketplace, sourcing new opportunities and securing new work, with the support of the wider senior management team and Business Development team Ensuring compliance with internal (tax methodology and risk management) and external (regulatory) requirements. About You: Excellent communication skills with the ability to positively impact and influence others Ability to work to a high standard of technical service delivery to clients High accuracy and attention to detail Practical knowledge of compliance and advisory work with the ability to support the wider team / firm to supply advice to clients when required Relevant experience in this role is preferred Qualified CA (or equivalent) and above A leader of your work and your professional learning Excellent communication skills with the ability to positively impact and influence others Why JC? Johnston Carmichael helps to build success stories that change lives - whether it's our clients, our communities, or most importantly, our people, who now number over 900 across the UK. We work with individuals and businesses all over the country and our expertise covers almost every industry sector. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 37,000 advisers across more than 114 countries. Everything we do at Johnston Carmichael is underpinned by our four core values - Doing The Right Thing, Standing In Other People's Shoes, Leading Our Future and Remaining Relevant. We've created a range of ways to support our people to make sure every voice is heard, including our People and Culture Forum, and we encourage each of our sharp minds to be leaders of their work and learning. You can read more about our culture and values here . In the last 10 years we've raised more than £450,000 for charity and continuously evolved our commitment to sustainable business practices. We are Gold sponsors of the Kiltwalk and also partner with Netball Scotland and England Netball, creating an enduring impact on the ground in our communities. Why Tax? The role of a tax adviser is transforming; technology and legislation present opportunities for us to differentiate ourselves and provide an unsurpassed client service - with more efficiency, greater innovation and deeper insight. A career in tax at Johnston Carmichael is diverse and challenging, and you'll be joining an award-winning tax practice, spanning an extensive range of corporate, personal and specialist tax services. In 2019 we won the 2019 Tolley's Taxation Award for Best Tax Practice in a Regional Firm, and 2024 saw the team take home another Tolley's win - Best Private Client Tax Practice, praised by judges for how we put clients "at the heart" of all our work. We do more than crunch numbers - you'll build close relationships with our clients, truly getting under the skin of their businesses and providing advice and guidance that offers real value. And, with expertise across a range of industry sectors, there's no shortage of variety in the work we do. We're also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 30,000 advisers across more than 110 countries, so you'll have the opportunity to work with businesses all over the globe. What you can expect As well as working with a great team of colleagues and enjoying the balance of hybrid and flexible working, we offer a range of benefits to make your time at JC even more fulfilling. Click here to see what's on offer. Different backgrounds and different opinions make for more interesting work and better outcomes. We're sure we don't have to say this, but we welcome people from all backgrounds, regardless of your heritage, ethnicity, religious beliefs, sexual identity or gender identity. We also actively encourage applications from anyone who's had an extended time away from paid employment. Our team is made up of people who've taken varied routes through their careers. We're here to give you the tools, support, and materials to develop your expertise so you can pursue your ambitions. Our JC Aspire learning programme helps everyone reach their personal goals, and we've also carefully created our own Leadership Development Programme, which is accredited by the University of Strathclyde Business School at Masters degree level. We look forward to hearing from you If you're ready to write your success story with us, apply today. At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request. We also welcome applications from individuals who have had time away from paid employment.
Blockchain Works
Newcastle Upon Tyne, Tyne And Wear
Utilize Cutting-Edge Technologies for Development Utilize AI, Blockchain, DevOps, and cloud-native technologies to accelerate development and optimize performance. High-Quality Application Development Design and develop high-quality, scalable applications using Java (Spring, Java EE) and cloud-native technologies. Collaboration and Agile Methods Work closely with cross-functional teams to deliver seamless software solutions. Use agile methodologies to prototype and foster a culture of growth and innovation.
May 21, 2025
Full time
Utilize Cutting-Edge Technologies for Development Utilize AI, Blockchain, DevOps, and cloud-native technologies to accelerate development and optimize performance. High-Quality Application Development Design and develop high-quality, scalable applications using Java (Spring, Java EE) and cloud-native technologies. Collaboration and Agile Methods Work closely with cross-functional teams to deliver seamless software solutions. Use agile methodologies to prototype and foster a culture of growth and innovation.
Noir Consulting
Newcastle Upon Tyne, Tyne And Wear
DevOps Engineer - FinTech - Newcastle (Tech stack: DevOps Engineer, Azure, Kubernetes, SQL Server, Snowflake, Jira, Bitbucket, Git, CI/CD, DevOps Engineer, Urgent) I'm recruiting on behalf of a leading FinTech company in Newcastle that is looking for a talented DevOps Engineer to join their growing team. This is a fantastic opportunity to work in a fast-paced, technology-driven environment where you'll play a key role in enhancing automation, infrastructure, and deployment processes. Key Responsibilities: Writing and maintaining scripts using PowerShell or other scripting languages. Developing with C#, Java, or Python , with either prior software development experience or the ability to code when needed. Implementing Infrastructure as Code (IaC) using tools like Ansible, Terraform, or equivalent . Managing containerization with Docker and orchestration using Kubernetes or Docker Swarm . Setting up and maintaining monitoring solutions such as ELK, Grafana, or similar . Managing CI/CD pipelines with TeamCity . Working with Microsoft SQL Server to ensure optimal database performance. Administering both Windows and Linux environments. Communicating clearly and professionally with both clients and internal teams. What They're Looking For: Strong scripting skills with PowerShell or another scripting language. Hands-on experience with at least one programming language: C#, Java, or Python . Proven expertise in Infrastructure as Code using Ansible, Terraform, or similar tools . Solid experience with containerization (Docker) and orchestration (Kubernetes or Docker Swarm) . Knowledge of monitoring tools such as ELK Stack, Grafana, or equivalent . Experience with CI/CD pipelines , particularly using TeamCity . Familiarity with Microsoft SQL Server . Experience administering both Windows and Linux systems . Strong communication skills, with the ability to engage professionally with both technical teams and clients. Financial Services experience is beneficial but not essential. A 2:1 or higher degree in Computer Science or a related field , ideally from a top-tier university . Preferred Experience (Nice to Have): Knowledge of Atlassian tools such as Bitbucket and JIRA . Experience with artifact storage solutions like Artifactory . Familiarity with Octopus Deploy . Understanding of static analysis tools such as SonarQube . Experience using Control-M for workload automation. Exposure to cloud platforms (Azure, AWS, or GCP) . Experience working with VMware (vSphere) and SAN storage solutions . Why Join? This is a fantastic opportunity to work in an innovative FinTech company, where you'll be empowered to bring new ideas, improve infrastructure, and drive automation. You'll work with a talented team, using cutting-edge technologies to deliver high-impact solutions. Location: Newcastle, UK Salary: Competitive + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. To apply for this position please send your CV to Matt Jones at Noir.
May 21, 2025
Full time
DevOps Engineer - FinTech - Newcastle (Tech stack: DevOps Engineer, Azure, Kubernetes, SQL Server, Snowflake, Jira, Bitbucket, Git, CI/CD, DevOps Engineer, Urgent) I'm recruiting on behalf of a leading FinTech company in Newcastle that is looking for a talented DevOps Engineer to join their growing team. This is a fantastic opportunity to work in a fast-paced, technology-driven environment where you'll play a key role in enhancing automation, infrastructure, and deployment processes. Key Responsibilities: Writing and maintaining scripts using PowerShell or other scripting languages. Developing with C#, Java, or Python , with either prior software development experience or the ability to code when needed. Implementing Infrastructure as Code (IaC) using tools like Ansible, Terraform, or equivalent . Managing containerization with Docker and orchestration using Kubernetes or Docker Swarm . Setting up and maintaining monitoring solutions such as ELK, Grafana, or similar . Managing CI/CD pipelines with TeamCity . Working with Microsoft SQL Server to ensure optimal database performance. Administering both Windows and Linux environments. Communicating clearly and professionally with both clients and internal teams. What They're Looking For: Strong scripting skills with PowerShell or another scripting language. Hands-on experience with at least one programming language: C#, Java, or Python . Proven expertise in Infrastructure as Code using Ansible, Terraform, or similar tools . Solid experience with containerization (Docker) and orchestration (Kubernetes or Docker Swarm) . Knowledge of monitoring tools such as ELK Stack, Grafana, or equivalent . Experience with CI/CD pipelines , particularly using TeamCity . Familiarity with Microsoft SQL Server . Experience administering both Windows and Linux systems . Strong communication skills, with the ability to engage professionally with both technical teams and clients. Financial Services experience is beneficial but not essential. A 2:1 or higher degree in Computer Science or a related field , ideally from a top-tier university . Preferred Experience (Nice to Have): Knowledge of Atlassian tools such as Bitbucket and JIRA . Experience with artifact storage solutions like Artifactory . Familiarity with Octopus Deploy . Understanding of static analysis tools such as SonarQube . Experience using Control-M for workload automation. Exposure to cloud platforms (Azure, AWS, or GCP) . Experience working with VMware (vSphere) and SAN storage solutions . Why Join? This is a fantastic opportunity to work in an innovative FinTech company, where you'll be empowered to bring new ideas, improve infrastructure, and drive automation. You'll work with a talented team, using cutting-edge technologies to deliver high-impact solutions. Location: Newcastle, UK Salary: Competitive + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. To apply for this position please send your CV to Matt Jones at Noir.
Job Title: Data Conversations EngineerLocation: Newcastle (Onsite)Salary: Up to £35,000 per year Are you passionate about data and communications technology? Do you have the skills to bridge the gap between data systems and human interactions? We're looking for a talented Data Conversations Engineer to join our dynamic team in Newcastle! About the Role: As a Data Conversations Engineer, you will play a crucial role in designing and implementing systems that enable data to be transformed into meaningful, actionable conversations. You'll work alongside a cross-functional team of engineers, analysts, and designers to create and optimize solutions that enhance user experience and facilitate seamless communication through data-driven tools. Key Responsibilities: Ensure accurate and timely conversion of data from various sourcesIdentify and troubleshoot data conversion issuesCollaborate with IT and business teams to develop and implement data conversion strategiesCreate and maintain documentation for data conversion processesPerform quality control checks to ensure data accuracyDevelop and maintain scripts and tools to automate data conversion processesStay up-to-date with industry trends and advancements in data conversion technologyProvide training and support to other team members on data conversion processes and tools Required Skills & Experience: Strong proficiency in data conversion tools and techniquesAbility to analyse, manipulate and transform large data setsExperience with ETL (Extract, Transform, Load) processesKnowledge of data integration and migration best practicesAttention to detail and ability to ensure data accuracy and completenessExcellent problem-solving skills to troubleshoot data-related issuesFamiliarity with SQL and other programming language - DelphiExcellent written and verbal communication skills to collaborate with cross-functional teams Why Join Us? Competitive salary of up to £35,000.Opportunity to work in an innovative and fast-paced environment.Professional growth and development within a collaborative team.Onsite position based in the vibrant city of Newcastle.A chance to be part of exciting projects at the forefront of data and conversational technology.If you are a self-motivated, innovative individual who thrives in an evolving technical environment, we want to hear from you! How to Apply: Send your CV and a brief cover letter to (url removed) explaining why you're the perfect fit for this role. We look forward to having you as part of our team
May 21, 2025
Full time
Job Title: Data Conversations EngineerLocation: Newcastle (Onsite)Salary: Up to £35,000 per year Are you passionate about data and communications technology? Do you have the skills to bridge the gap between data systems and human interactions? We're looking for a talented Data Conversations Engineer to join our dynamic team in Newcastle! About the Role: As a Data Conversations Engineer, you will play a crucial role in designing and implementing systems that enable data to be transformed into meaningful, actionable conversations. You'll work alongside a cross-functional team of engineers, analysts, and designers to create and optimize solutions that enhance user experience and facilitate seamless communication through data-driven tools. Key Responsibilities: Ensure accurate and timely conversion of data from various sourcesIdentify and troubleshoot data conversion issuesCollaborate with IT and business teams to develop and implement data conversion strategiesCreate and maintain documentation for data conversion processesPerform quality control checks to ensure data accuracyDevelop and maintain scripts and tools to automate data conversion processesStay up-to-date with industry trends and advancements in data conversion technologyProvide training and support to other team members on data conversion processes and tools Required Skills & Experience: Strong proficiency in data conversion tools and techniquesAbility to analyse, manipulate and transform large data setsExperience with ETL (Extract, Transform, Load) processesKnowledge of data integration and migration best practicesAttention to detail and ability to ensure data accuracy and completenessExcellent problem-solving skills to troubleshoot data-related issuesFamiliarity with SQL and other programming language - DelphiExcellent written and verbal communication skills to collaborate with cross-functional teams Why Join Us? Competitive salary of up to £35,000.Opportunity to work in an innovative and fast-paced environment.Professional growth and development within a collaborative team.Onsite position based in the vibrant city of Newcastle.A chance to be part of exciting projects at the forefront of data and conversational technology.If you are a self-motivated, innovative individual who thrives in an evolving technical environment, we want to hear from you! How to Apply: Send your CV and a brief cover letter to (url removed) explaining why you're the perfect fit for this role. We look forward to having you as part of our team
Senior Cloud Infrastructure Engineer - EKS Pay up to £68,517 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a talented and highly skilled Cloud Infrastructure Engineer with experience in designing and implementing public cloud infrastructure solutions to join our community of tech experts click apply for full job details
May 21, 2025
Full time
Senior Cloud Infrastructure Engineer - EKS Pay up to £68,517 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a talented and highly skilled Cloud Infrastructure Engineer with experience in designing and implementing public cloud infrastructure solutions to join our community of tech experts click apply for full job details
Company Description "Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" - Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD Come grow with us. AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage. Everyone belongs at AECOM. We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a Fortune 500 Most Admired Company, a WGEA Employer of Choice for Gender Equality, Work180 Equitable Workplace Awards 2025 Winner and an AWEI Bronze Tier LGBTQ+ Inclusive Employer . Job Description How you'll make a difference: Perform detailed investigations of soil, surface water, vapor, and groundwater. Design and implement strategies to clean up and manage contaminated sites. Compile findings from site assessments and remediation activities into comprehensive reports for clients, regulatory bodies, and stakeholders. Communicate effectively with clients, contractors, laboratories, and regulatory agencies. Qualifications The qualities that help you thrive: The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered. Advanced Site Assessment Techniques with 15+ years experience in contaminated land. Excellent technical writing skills to prepare comprehensive reports, including risk assessments, remediation plans, and regulatory submissions. Expertise in designing and implementing effective remediation plans to address various types of contamination, ensuring compliance with environmental regulations. Proven ability to develop an in-depth understanding of local, state, and federal environmental laws and regulations. Strong project management skills, including the ability to oversee multiple projects simultaneously, manage budgets, and coordinate with multidisciplinary teams. Additional Information Why you'll love working with us: Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options. Up to 22 weeks parental leave, 2 weeks paid partner leave and up to 12 weeks paid alternative primary carer leave. Annual professional membership cover. Corporate health insurance discount, free annual flu vaccinations and skin checks. Ready to push the limits of what's possible? We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know. Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible. Learn more about life at AECOM: LinkedIn, Facebook, Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more! About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Environment Business Group: DCS Strategic Business Unit: ANZ Career Area: Science Work Location Model: On-Site Legal Entity: AECOM Australia Pty Ltd
May 21, 2025
Full time
Company Description "Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" - Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD Come grow with us. AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage. Everyone belongs at AECOM. We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a Fortune 500 Most Admired Company, a WGEA Employer of Choice for Gender Equality, Work180 Equitable Workplace Awards 2025 Winner and an AWEI Bronze Tier LGBTQ+ Inclusive Employer . Job Description How you'll make a difference: Perform detailed investigations of soil, surface water, vapor, and groundwater. Design and implement strategies to clean up and manage contaminated sites. Compile findings from site assessments and remediation activities into comprehensive reports for clients, regulatory bodies, and stakeholders. Communicate effectively with clients, contractors, laboratories, and regulatory agencies. Qualifications The qualities that help you thrive: The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered. Advanced Site Assessment Techniques with 15+ years experience in contaminated land. Excellent technical writing skills to prepare comprehensive reports, including risk assessments, remediation plans, and regulatory submissions. Expertise in designing and implementing effective remediation plans to address various types of contamination, ensuring compliance with environmental regulations. Proven ability to develop an in-depth understanding of local, state, and federal environmental laws and regulations. Strong project management skills, including the ability to oversee multiple projects simultaneously, manage budgets, and coordinate with multidisciplinary teams. Additional Information Why you'll love working with us: Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options. Up to 22 weeks parental leave, 2 weeks paid partner leave and up to 12 weeks paid alternative primary carer leave. Annual professional membership cover. Corporate health insurance discount, free annual flu vaccinations and skin checks. Ready to push the limits of what's possible? We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know. Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible. Learn more about life at AECOM: LinkedIn, Facebook, Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more! About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Environment Business Group: DCS Strategic Business Unit: ANZ Career Area: Science Work Location Model: On-Site Legal Entity: AECOM Australia Pty Ltd
Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ Full Time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission Start Date: July 2025 onwards If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
May 21, 2025
Full time
Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ Full Time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission Start Date: July 2025 onwards If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Apply before 11:55 pm on Friday 30th May 2025 Location Croydon CR0 2WF, Dover CT17 9SH, Gartcosh G69 8AE, Manchester M3 5FS, Newcastle-upon-Tyne NE98 1ZZ, Stratford E20 1HZ About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really click apply for full job details
May 21, 2025
Full time
Apply before 11:55 pm on Friday 30th May 2025 Location Croydon CR0 2WF, Dover CT17 9SH, Gartcosh G69 8AE, Manchester M3 5FS, Newcastle-upon-Tyne NE98 1ZZ, Stratford E20 1HZ About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really click apply for full job details
Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ Full Time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission Start Date: July 2025 onwards If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
May 21, 2025
Full time
Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ Full Time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission Start Date: July 2025 onwards If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Smile Digital Talent Ltd
Newcastle Upon Tyne, Tyne And Wear
Senior Paid Media Executive Newcastle Upon Tyne/hybrid - £30,000 - £40,000 Smile Digital are pleased to be working with a marketing agency looking to bring in an experienced Senior Paid Media Executive. As a Senior Paid Media Executive, you will work closely with clients to establish their goals before implementing paid media campaigns to drive performance click apply for full job details
May 21, 2025
Full time
Senior Paid Media Executive Newcastle Upon Tyne/hybrid - £30,000 - £40,000 Smile Digital are pleased to be working with a marketing agency looking to bring in an experienced Senior Paid Media Executive. As a Senior Paid Media Executive, you will work closely with clients to establish their goals before implementing paid media campaigns to drive performance click apply for full job details
Become a Summer Courier - Get Paid to Train, Earn Fast Looking to earn extra this summer? We're hiring now for parcel delivery drivers across your local area. No experience needed - we'll train you up in just 14 days and even pay you to learn. With flexible hours (average 4.5 hours delivering), fast-track training, and earnings from £15 - £18 per hour, there's never been a better time to get started. What's in it for you: Up to £200 Learning Bonus during your first 14 days Fast Access to Pay - Unlock your full earnings within 7 days Flexible or Regular Days - fit around your summer plans Stay Active - get paid to stay fit outdoors Optimised Routes - spend less time navigating, more time earning What you need: Your own car and a valid UK licence A smartphone A positive, reliable attitude No experience? No problem. You'll get full support and training from day one. How to apply: Hit apply now and we'll be in touch - or download the Evri Courier Community App on the App Store or Google Play and register directly. Up to £200 learning payment is subject to T&Cs and qualifying criteria which includes a minimum number of deliveries per day and a minimum number of delivery days worked.
May 21, 2025
Full time
Become a Summer Courier - Get Paid to Train, Earn Fast Looking to earn extra this summer? We're hiring now for parcel delivery drivers across your local area. No experience needed - we'll train you up in just 14 days and even pay you to learn. With flexible hours (average 4.5 hours delivering), fast-track training, and earnings from £15 - £18 per hour, there's never been a better time to get started. What's in it for you: Up to £200 Learning Bonus during your first 14 days Fast Access to Pay - Unlock your full earnings within 7 days Flexible or Regular Days - fit around your summer plans Stay Active - get paid to stay fit outdoors Optimised Routes - spend less time navigating, more time earning What you need: Your own car and a valid UK licence A smartphone A positive, reliable attitude No experience? No problem. You'll get full support and training from day one. How to apply: Hit apply now and we'll be in touch - or download the Evri Courier Community App on the App Store or Google Play and register directly. Up to £200 learning payment is subject to T&Cs and qualifying criteria which includes a minimum number of deliveries per day and a minimum number of delivery days worked.
TURNER & TOWNSEND-1
Newcastle Upon Tyne, Tyne And Wear
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic Real Estate team in Newcastle. As a key member of our organization, you will be responsible for leading and overseeing complex construction projects from inception to completion. Lead end-to-end project management for large-scale construction projects, ensuring successful delivery within time, budget, and quality parameters Develop and maintain comprehensive project plans, including schedules, budgets, and resource allocation Collaborate with cross-functional teams, including architects, engineers, contractors, and clients to ensure project objectives are met Implement and oversee effective project governance, processes, and systems throughout the project lifecycle Conduct regular risk assessments and develop mitigation strategies to address potential issues Monitor project finances and manage the change control process Facilitate clear communication among team members and stakeholders through regular meetings and written reports Ensure compliance with safety, health, and environmental regulations Identify and pursue new business opportunities with existing and potential clients Mentor and guide junior project managers to foster their professional development Qualifications Bachelor's degree in Construction Management, Engineering, or a related field Demonstrable experience in managing large-scale construction projects Project Management Professional (PMP) certification Proven track record of successfully delivering complex construction projects on time and within budget Strong knowledge of construction processes, methodologies, and industry best practices Proficiency in project management software such as Microsoft Project and Primavera Excellent leadership, communication, and interpersonal skills Ability to build and maintain strong relationships with clients, contractors, and team members Strong analytical and problem-solving skills with attention to detail Experience in a consultancy environment is preferred Familiarity with sustainable construction practices and LEED certification is a plus Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
May 21, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic Real Estate team in Newcastle. As a key member of our organization, you will be responsible for leading and overseeing complex construction projects from inception to completion. Lead end-to-end project management for large-scale construction projects, ensuring successful delivery within time, budget, and quality parameters Develop and maintain comprehensive project plans, including schedules, budgets, and resource allocation Collaborate with cross-functional teams, including architects, engineers, contractors, and clients to ensure project objectives are met Implement and oversee effective project governance, processes, and systems throughout the project lifecycle Conduct regular risk assessments and develop mitigation strategies to address potential issues Monitor project finances and manage the change control process Facilitate clear communication among team members and stakeholders through regular meetings and written reports Ensure compliance with safety, health, and environmental regulations Identify and pursue new business opportunities with existing and potential clients Mentor and guide junior project managers to foster their professional development Qualifications Bachelor's degree in Construction Management, Engineering, or a related field Demonstrable experience in managing large-scale construction projects Project Management Professional (PMP) certification Proven track record of successfully delivering complex construction projects on time and within budget Strong knowledge of construction processes, methodologies, and industry best practices Proficiency in project management software such as Microsoft Project and Primavera Excellent leadership, communication, and interpersonal skills Ability to build and maintain strong relationships with clients, contractors, and team members Strong analytical and problem-solving skills with attention to detail Experience in a consultancy environment is preferred Familiarity with sustainable construction practices and LEED certification is a plus Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ Full Time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission Start Date: July 2025 onwards If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
May 21, 2025
Full time
Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET OR EE North Tyneside - 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ Full Time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission Start Date: July 2025 onwards If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Gosforth OR North Tyneside Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Hospitality Team Leader needed If you're a hard-working, reliable person then we want to hear from you. Salary: £14.36 per hour Location: Sunderland, DH5 Hours: Saturday and Sunday 8am - 3pm Till July 2025 with the possibility of extension We require a Hospitality Team Leader to temporarily manage the cafe facilities on the outskirts of Sunderland click apply for full job details
May 21, 2025
Full time
Hospitality Team Leader needed If you're a hard-working, reliable person then we want to hear from you. Salary: £14.36 per hour Location: Sunderland, DH5 Hours: Saturday and Sunday 8am - 3pm Till July 2025 with the possibility of extension We require a Hospitality Team Leader to temporarily manage the cafe facilities on the outskirts of Sunderland click apply for full job details
Senior/Principal Consultants Ecology Location: Gateshead (Hybrid working minimum 40% in office; site visits required) Job Type: Full-time, Permanent (flexible working available) Salary: GBP32,000 - GBP46,500 pa depending on experience Benefits: Click here to see some of our employee benefits About the Role Are you an experienced ecologist looking for progression in your career? If so, we're sure you'll find a happy home within the TEP Ecology team in our Gateshead office who are seeking an enthusiastic Senior or Principal ecologist to join our team and develop the ecology service in the north-east. This opportunity will appeal to ecologists with at least 4 to 5 years experience and we are particularly interested in candidates who have technical skills in at least one of the following: botany/habitat surveying; biodiversity net gain; bat ecology (Level 2 bat licence holder). You will work with a broad range of clients across the UK within the residential, urban regeneration, utilities infrastructure, commercial and leisure sectors as well as projects associated with BNG off-site delivery, green infrastructure, conservation and restoration schemes and strategic level projects. What you'll be doing You will lead on and contribute to a diverse range of exciting and rewarding projects, making use of your strong field survey, assessment and reporting skills and your knowledge of current best practice and the planning system. This may involve supervising field staff and coordinating project work with other professionals as well as attending meetings with clients and design teams. You will be supported to build a project portfolio and strong client relationships in the northeast with the future ambition on growing the Ecology team in the Gateshead office. You will be proactive in your approach to help our clients navigate the planning and licensing processes. You will be responsible for monitoring the financial performance of your designated projects. You will also lead on and contribute to the production of fee proposals for our work. Why join us? We are a close-knit team and as a member of our 40+ in-house ecology staff you will be supported by your co-workers and our network of trusted sub consultants and will benefit from our strong ethos of knowledge sharing and professional development. TEP is a CIEEM Registered Practice demonstrating our commitment to high professional standards and delivery of the best outcomes for biodiversity. We have a strong focus on CPD providing informal and structured training and will support you in your career ambitions whether that be achieving a protected species licence or Chartered status. We encourage progression and support our team in developing leadership and management skills. If you're passionate about making a difference and want to be part of a forward-thinking team, we'd love to hear from you!
May 21, 2025
Full time
Senior/Principal Consultants Ecology Location: Gateshead (Hybrid working minimum 40% in office; site visits required) Job Type: Full-time, Permanent (flexible working available) Salary: GBP32,000 - GBP46,500 pa depending on experience Benefits: Click here to see some of our employee benefits About the Role Are you an experienced ecologist looking for progression in your career? If so, we're sure you'll find a happy home within the TEP Ecology team in our Gateshead office who are seeking an enthusiastic Senior or Principal ecologist to join our team and develop the ecology service in the north-east. This opportunity will appeal to ecologists with at least 4 to 5 years experience and we are particularly interested in candidates who have technical skills in at least one of the following: botany/habitat surveying; biodiversity net gain; bat ecology (Level 2 bat licence holder). You will work with a broad range of clients across the UK within the residential, urban regeneration, utilities infrastructure, commercial and leisure sectors as well as projects associated with BNG off-site delivery, green infrastructure, conservation and restoration schemes and strategic level projects. What you'll be doing You will lead on and contribute to a diverse range of exciting and rewarding projects, making use of your strong field survey, assessment and reporting skills and your knowledge of current best practice and the planning system. This may involve supervising field staff and coordinating project work with other professionals as well as attending meetings with clients and design teams. You will be supported to build a project portfolio and strong client relationships in the northeast with the future ambition on growing the Ecology team in the Gateshead office. You will be proactive in your approach to help our clients navigate the planning and licensing processes. You will be responsible for monitoring the financial performance of your designated projects. You will also lead on and contribute to the production of fee proposals for our work. Why join us? We are a close-knit team and as a member of our 40+ in-house ecology staff you will be supported by your co-workers and our network of trusted sub consultants and will benefit from our strong ethos of knowledge sharing and professional development. TEP is a CIEEM Registered Practice demonstrating our commitment to high professional standards and delivery of the best outcomes for biodiversity. We have a strong focus on CPD providing informal and structured training and will support you in your career ambitions whether that be achieving a protected species licence or Chartered status. We encourage progression and support our team in developing leadership and management skills. If you're passionate about making a difference and want to be part of a forward-thinking team, we'd love to hear from you!
TURNER & TOWNSEND-1
Newcastle Upon Tyne, Tyne And Wear
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend has an exciting opportunity for a Cost Manager to join our Newcastle Real Estate team to help guide our clients and their professional teams on a number of exciting and iconic projects across the Northeast. You'll have a real desire and commitment to understand how the builders of the past put together their buildings, and what that means to modern contractors. You'll be working on a day-to-day basis with leading conservators, architects and engineers to ensure that the client and contractor deliver the best value for money - advising all parties on the best solutions from a qualitative and commercial perspective. We're looking for individuals possessing a keen interest in this space with a good knowledge of construction, whether from a Main Contracting or PQS background; who possess an outgoing / collaborative approach. KEY ACCOUNTABILITIES: Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan Tendering and procuring, including managing the pre-qualification stage Dealing effectively with post contract cost variances and the change control processes Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client and other consultants, at all project stages Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Additional Information Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
May 21, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend has an exciting opportunity for a Cost Manager to join our Newcastle Real Estate team to help guide our clients and their professional teams on a number of exciting and iconic projects across the Northeast. You'll have a real desire and commitment to understand how the builders of the past put together their buildings, and what that means to modern contractors. You'll be working on a day-to-day basis with leading conservators, architects and engineers to ensure that the client and contractor deliver the best value for money - advising all parties on the best solutions from a qualitative and commercial perspective. We're looking for individuals possessing a keen interest in this space with a good knowledge of construction, whether from a Main Contracting or PQS background; who possess an outgoing / collaborative approach. KEY ACCOUNTABILITIES: Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan Tendering and procuring, including managing the pre-qualification stage Dealing effectively with post contract cost variances and the change control processes Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client and other consultants, at all project stages Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Additional Information Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
