Conduct
What We Do Conduct is building the AI operating system for Enterprise IT, starting with the deepest cost center and innovation bottleneck in global business: the day-to-day operation, maintenance, and change management of mission-critical enterprise systems. Across the world's largest companies, thousands of internal analysts and developers, plus fleets of external consultants, spend their days manually understanding custom code, resolving incidents, analyzing processes, and preparing system change requests. For many enterprises, this translates into hundreds of millions of dollars per year just to keep core systems running-slowing down innovation at the very center of the business. Conduct changes this fundamentally. We're the first system that actually understands enterprise applications bottom-up: from the single code line, to logic, to entire system interdependencies and can reason about them the way the best human experts do, but at machine scale. We're starting with SAP, the backbone of over 90% of global commerce. Customers such as Daimler Truck, Rittal, and Heidelberg Materials already use Conduct to automate system analysis, resolve issues in minutes, cut millions in IT spend, and accelerate ERP transformations by months. But SAP is only the starting point. We're building toward a future where enterprise systems are self-aware, self-healing, and continuously optimizing across the software stack. We turn Enterprise IT from a bottleneck to a driver of innovation velocity. We are a high-talent-density team of 20, founded by former Palantir engineering and product leaders and built around a simple principle: we hire only the most ambitious, driven, and dedicated people who want to build category-defining technology in a culture of intensity, ownership, and pace. If you want to shape the new era of Enterprise System Intelligence, Conduct is where you can do the most important work of your career. Role Responsibilities As Conduct's Head of Talent, you won't just run hiring, you'll shape the team, culture, and systems that will help us scale at pace. You'll inherit an early-stage hiring engine and elevate it into a disciplined, high-velocity, globally competitive talent function . You will own the full talent lifecycle across strategising, planning, sourcing, assessing, and onboarding. Working directly with the Co-Founders, you will: Build the Talent Engine and Process: Own and evolve our early stage hiring into a talent first, candidate led engine that consistently attracts the right people and converts them quickly, without compromising on quality Build and nurture pipelines of high quality candidates in the UK and internationally. Drive operational excellence through improved scorecards, interview training, calibration, and funnel discipline. Hire Exceptionally Across Functions: Source, assess, and close world class engineering, product, GTM, and generalist talent. Understand the profiles, competencies, and behaviours required to succeed in an enterprise focused startup. Build pipelines of high-quality active and passive candidates, from the UK and beyond, and maintain relationships long before roles open. Lead relationships with recruitment agencies, including identifying great partners for specific searches. Employer Brand: Build a globally competitive employer brand that positions Conduct as the place ambitious talent wants to work. Own creative communications and marketing initiatives, including events and experiences, to develop and deepen the view of Conduct as a centre of excellence for candidates. Drive our employer presence in UK, Europe, and US talent ecosystems. Ensure every candidate, including those we do not hire, has an exceptional experience of Conduct's recruitment process. Nice to haves: Experience with shaping compensation and benefits and setting clear performance expectations. Help design and run onboarding processes that make new joiners productive quickly and aligned with how we operate. Candidate Profile We're looking for someone truly standout, who's repeatedly hired top tier people and knows how to move quickly in fast moving startups. You likely have: Extensive experience hiring engineering, product, GTM, and operational talent in high growth environments, likely both in agencies and in house. Experience working in a startup or high growth tech company, with a strong understanding of the talent needed to succeed in enterprise SaaS. Ability to identify and test specific expertise across functions: e.g., technical depth for engineering and sales skill for GTM. A track record of scaling hiring with quality and speed. Strong sourcing capabilities, particularly for passive candidates across multiple functions. Experience shaping a globally competitive employer brand that resonates with ambitious builders and operators. Outstanding written and verbal communication: crisp, structured, and persuasive. A reputation for raising the bar culturally and operationally. High personal velocity: autonomous, decisive, and outcome oriented. What "Good" Looks Like in this role You consistently elevate hire quality and recruitment standards. You cement our hiring engine as a globally competitive system trusted by candidates. You enforce quality through structured interviewing and clear unbiased decision making. You are flexible to the needs and requirements of an early stage start up and know when it's right (and when it's wrong) to bend process. You build a talent brand that stands out globally to high performing enterprise operators. You become a valued advisor on compensation, performance and people systems. You strengthen Conduct's culture through clarity, expectations, and high standards. You operate with pace, independence, and strong judgment. This Role Isn't For You If You only have experience hiring for one type of role in startup environments. You will find it difficult to commit to 5 days a week in office You rely on inbound applications or agencies instead of proactive sourcing. You only thrive with highly structured, mature processes in place. You avoid ambiguity, pace, or high ownership environments. You want to be told what to do - this role leads, not follows. Working at Conduct We're a high energy, high trust team with big ambitions. Our culture blends focus, intensity, and humour: we're serious about impact, but never take ourselves too seriously. We're here to build a generational company, and we know that means pushing past limits whilst enjoying the ride together. In our Fitzrovia office, collaboration is fast and constant. Everyone owns their outcomes and takes initiative, but we succeed only as a team. We believe in learning fast, supporting each other radically, and finding joy in the process. We know that building a company is a journey that we are all on together - whether you're a Co Founder, an early hire, or a future colleague - and we are intentional about growing together as a team and as individuals. We therefore work with Diana Chapman, one of the world's most renowned leadership coaches, to bring the principles of her Conscious Leadership movement into how we work as an organization through company wide executive coaching. Benefits We want Conduct to offer the best possible environment for everyone on the team to do their life's work. Our benefits are designed with that in mind: we recognize that exceptional performance is a holistic endeavour so we support everyone in becoming the most successful, fulfilled, and healthy version of themselves. Generous cash compensation. Share options under the tax efficient EMI scheme. Broad private health insurance including dental and optical cover. ️ Monthly wellbeing payment on top of your salary to spend as you see fit. Breakfast and dinner every day in the office. A truly unparalleled snack selection. Biannual full team offsites. Regular socials. Coaching from Diana Chapman. ️ Take what you need leave policy. Pension salary sacrifice reinvestment scheme. We welcome applications from candidates who require visa sponsorship. Conduct is an equal opportunities employer. Diversity is a non negotiable asset to our company and our team. We believe that a variety of backgrounds, perspectives, and experiences makes us stronger and helps us build better together. We particularly encourage applications from groups that are under represented in technology and engineering, as we know that diverse teams create the best solutions.
What We Do Conduct is building the AI operating system for Enterprise IT, starting with the deepest cost center and innovation bottleneck in global business: the day-to-day operation, maintenance, and change management of mission-critical enterprise systems. Across the world's largest companies, thousands of internal analysts and developers, plus fleets of external consultants, spend their days manually understanding custom code, resolving incidents, analyzing processes, and preparing system change requests. For many enterprises, this translates into hundreds of millions of dollars per year just to keep core systems running-slowing down innovation at the very center of the business. Conduct changes this fundamentally. We're the first system that actually understands enterprise applications bottom-up: from the single code line, to logic, to entire system interdependencies and can reason about them the way the best human experts do, but at machine scale. We're starting with SAP, the backbone of over 90% of global commerce. Customers such as Daimler Truck, Rittal, and Heidelberg Materials already use Conduct to automate system analysis, resolve issues in minutes, cut millions in IT spend, and accelerate ERP transformations by months. But SAP is only the starting point. We're building toward a future where enterprise systems are self-aware, self-healing, and continuously optimizing across the software stack. We turn Enterprise IT from a bottleneck to a driver of innovation velocity. We are a high-talent-density team of 20, founded by former Palantir engineering and product leaders and built around a simple principle: we hire only the most ambitious, driven, and dedicated people who want to build category-defining technology in a culture of intensity, ownership, and pace. If you want to shape the new era of Enterprise System Intelligence, Conduct is where you can do the most important work of your career. Role Responsibilities As Conduct's Head of Talent, you won't just run hiring, you'll shape the team, culture, and systems that will help us scale at pace. You'll inherit an early-stage hiring engine and elevate it into a disciplined, high-velocity, globally competitive talent function . You will own the full talent lifecycle across strategising, planning, sourcing, assessing, and onboarding. Working directly with the Co-Founders, you will: Build the Talent Engine and Process: Own and evolve our early stage hiring into a talent first, candidate led engine that consistently attracts the right people and converts them quickly, without compromising on quality Build and nurture pipelines of high quality candidates in the UK and internationally. Drive operational excellence through improved scorecards, interview training, calibration, and funnel discipline. Hire Exceptionally Across Functions: Source, assess, and close world class engineering, product, GTM, and generalist talent. Understand the profiles, competencies, and behaviours required to succeed in an enterprise focused startup. Build pipelines of high-quality active and passive candidates, from the UK and beyond, and maintain relationships long before roles open. Lead relationships with recruitment agencies, including identifying great partners for specific searches. Employer Brand: Build a globally competitive employer brand that positions Conduct as the place ambitious talent wants to work. Own creative communications and marketing initiatives, including events and experiences, to develop and deepen the view of Conduct as a centre of excellence for candidates. Drive our employer presence in UK, Europe, and US talent ecosystems. Ensure every candidate, including those we do not hire, has an exceptional experience of Conduct's recruitment process. Nice to haves: Experience with shaping compensation and benefits and setting clear performance expectations. Help design and run onboarding processes that make new joiners productive quickly and aligned with how we operate. Candidate Profile We're looking for someone truly standout, who's repeatedly hired top tier people and knows how to move quickly in fast moving startups. You likely have: Extensive experience hiring engineering, product, GTM, and operational talent in high growth environments, likely both in agencies and in house. Experience working in a startup or high growth tech company, with a strong understanding of the talent needed to succeed in enterprise SaaS. Ability to identify and test specific expertise across functions: e.g., technical depth for engineering and sales skill for GTM. A track record of scaling hiring with quality and speed. Strong sourcing capabilities, particularly for passive candidates across multiple functions. Experience shaping a globally competitive employer brand that resonates with ambitious builders and operators. Outstanding written and verbal communication: crisp, structured, and persuasive. A reputation for raising the bar culturally and operationally. High personal velocity: autonomous, decisive, and outcome oriented. What "Good" Looks Like in this role You consistently elevate hire quality and recruitment standards. You cement our hiring engine as a globally competitive system trusted by candidates. You enforce quality through structured interviewing and clear unbiased decision making. You are flexible to the needs and requirements of an early stage start up and know when it's right (and when it's wrong) to bend process. You build a talent brand that stands out globally to high performing enterprise operators. You become a valued advisor on compensation, performance and people systems. You strengthen Conduct's culture through clarity, expectations, and high standards. You operate with pace, independence, and strong judgment. This Role Isn't For You If You only have experience hiring for one type of role in startup environments. You will find it difficult to commit to 5 days a week in office You rely on inbound applications or agencies instead of proactive sourcing. You only thrive with highly structured, mature processes in place. You avoid ambiguity, pace, or high ownership environments. You want to be told what to do - this role leads, not follows. Working at Conduct We're a high energy, high trust team with big ambitions. Our culture blends focus, intensity, and humour: we're serious about impact, but never take ourselves too seriously. We're here to build a generational company, and we know that means pushing past limits whilst enjoying the ride together. In our Fitzrovia office, collaboration is fast and constant. Everyone owns their outcomes and takes initiative, but we succeed only as a team. We believe in learning fast, supporting each other radically, and finding joy in the process. We know that building a company is a journey that we are all on together - whether you're a Co Founder, an early hire, or a future colleague - and we are intentional about growing together as a team and as individuals. We therefore work with Diana Chapman, one of the world's most renowned leadership coaches, to bring the principles of her Conscious Leadership movement into how we work as an organization through company wide executive coaching. Benefits We want Conduct to offer the best possible environment for everyone on the team to do their life's work. Our benefits are designed with that in mind: we recognize that exceptional performance is a holistic endeavour so we support everyone in becoming the most successful, fulfilled, and healthy version of themselves. Generous cash compensation. Share options under the tax efficient EMI scheme. Broad private health insurance including dental and optical cover. ️ Monthly wellbeing payment on top of your salary to spend as you see fit. Breakfast and dinner every day in the office. A truly unparalleled snack selection. Biannual full team offsites. Regular socials. Coaching from Diana Chapman. ️ Take what you need leave policy. Pension salary sacrifice reinvestment scheme. We welcome applications from candidates who require visa sponsorship. Conduct is an equal opportunities employer. Diversity is a non negotiable asset to our company and our team. We believe that a variety of backgrounds, perspectives, and experiences makes us stronger and helps us build better together. We particularly encourage applications from groups that are under represented in technology and engineering, as we know that diverse teams create the best solutions.
Samsara
Enterprise Customer Success Manager - French Fluency London - UK2 Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This role is a remote position open to candidates residing in or near, Paris. Relocation assistance will not be provided for this role. Will require travel to customer sites in Germany, The Netherlands and the United Kingdom, for up to 20% of the time, which may include overnight stays. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether a customer achieves their sustainability goals, or whether power gets restored quickly after an incident You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers' decision-makers and our executive leadership where we look back at past successes and align on upcoming goals Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform's capabilities and explain them to businesses of all types - field services, utilities, long haul transportation, school buses, and many more Serve as a mentor to the wider Customer Success and Support teams Minimum requirements for the role: 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Solutions oriented with strong problem solving skills Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day to day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast paced, change heavy environment Diplomacy, tact, and poise under pressure when working through customer issues Bachelor's degree from a 4 year institution Fluency in French required An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience serving and supporting large scale business solutions at Fortune 500 companies Thrives in an unstructured, fast paced, and change heavy environment At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or write to if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending For more information regarding fraudulent employment offers, please check our blog post for further details. Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Enterprise Customer Success Manager - French Fluency
Enterprise Customer Success Manager - French Fluency London - UK2 Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This role is a remote position open to candidates residing in or near, Paris. Relocation assistance will not be provided for this role. Will require travel to customer sites in Germany, The Netherlands and the United Kingdom, for up to 20% of the time, which may include overnight stays. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether a customer achieves their sustainability goals, or whether power gets restored quickly after an incident You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers' decision-makers and our executive leadership where we look back at past successes and align on upcoming goals Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform's capabilities and explain them to businesses of all types - field services, utilities, long haul transportation, school buses, and many more Serve as a mentor to the wider Customer Success and Support teams Minimum requirements for the role: 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Solutions oriented with strong problem solving skills Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day to day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast paced, change heavy environment Diplomacy, tact, and poise under pressure when working through customer issues Bachelor's degree from a 4 year institution Fluency in French required An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience serving and supporting large scale business solutions at Fortune 500 companies Thrives in an unstructured, fast paced, and change heavy environment At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or write to if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending For more information regarding fraudulent employment offers, please check our blog post for further details. Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Enterprise Customer Success Manager - French Fluency
