We are seeking an exceptional Digital Marketing Executive to join the Maybourne Head Office Marketing team. What will you write in your Maybourne story? Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne. At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world. Who thrives here? You are passionate about our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job. The Maybourne experience You will find a supportive, fun, and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. The main role of Digital Marketing Executive is to provide a range of support and administrative functions to the Digital Marketing team across a variety of disciplines - including content management across all hotel websites, proofreading and copywriting, and developing and implementing email marketing campaigns. Main Duties & Responsibilities Main responsibilities of the Digital Marketing Executive role include but are not limited to: Prepare and format senior leadership presentations, reports, and other business documents. Ensure accuracy, confidentiality, and adherence to company standards. Work with the CRM Manager and CRM Executive in overseeing Maybourne's B2C and B2B email newsletters - gathering content, briefing agency partners, proofreading copy, and deploying campaigns. Assist with the maintenance and updating of third-party listings including consortia with the latest news and offers from Maybourne's hotels. Assist with content management of all Maybourne websites - previous CMS and ESP experience is desirable. Work with the wider marketing team on large project rollouts. Conduct and evaluate competitive analysis and research. Entry Requirements Successful candidates for our Digital Marketing Executive opportunity will: Proven Track Record: A history of developing and delivering brand campaigns that have effectively driven results and enhanced brand visibility. Creative Process Management: Demonstrated experience in overseeing the creative process from briefing to execution, ensuring content aligns with strategic goals. Strong Organisational Skills: An ability to prioritise tasks efficiently while maintaining meticulous attention to detail, even when under tight deadlines. High Motivation: An eager learner who brings curiosity into their role daily, constantly seeking knowledge expansion and professional growth. A user-focused way of working to ensure the best possible digital experiences for our guests; experience of using UX and experimentation tools is a plus. Strong analytical and numerical skills, a solid knowledge of Google Analytics and Excel is desirable. Fluent in written and spoken English, with excellent attention to detail. Knowledge of French is desirable. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Excellent salary package. Family-friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.). Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Feb 10, 2025
Full time
We are seeking an exceptional Digital Marketing Executive to join the Maybourne Head Office Marketing team. What will you write in your Maybourne story? Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne. At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world. Who thrives here? You are passionate about our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job. The Maybourne experience You will find a supportive, fun, and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. The main role of Digital Marketing Executive is to provide a range of support and administrative functions to the Digital Marketing team across a variety of disciplines - including content management across all hotel websites, proofreading and copywriting, and developing and implementing email marketing campaigns. Main Duties & Responsibilities Main responsibilities of the Digital Marketing Executive role include but are not limited to: Prepare and format senior leadership presentations, reports, and other business documents. Ensure accuracy, confidentiality, and adherence to company standards. Work with the CRM Manager and CRM Executive in overseeing Maybourne's B2C and B2B email newsletters - gathering content, briefing agency partners, proofreading copy, and deploying campaigns. Assist with the maintenance and updating of third-party listings including consortia with the latest news and offers from Maybourne's hotels. Assist with content management of all Maybourne websites - previous CMS and ESP experience is desirable. Work with the wider marketing team on large project rollouts. Conduct and evaluate competitive analysis and research. Entry Requirements Successful candidates for our Digital Marketing Executive opportunity will: Proven Track Record: A history of developing and delivering brand campaigns that have effectively driven results and enhanced brand visibility. Creative Process Management: Demonstrated experience in overseeing the creative process from briefing to execution, ensuring content aligns with strategic goals. Strong Organisational Skills: An ability to prioritise tasks efficiently while maintaining meticulous attention to detail, even when under tight deadlines. High Motivation: An eager learner who brings curiosity into their role daily, constantly seeking knowledge expansion and professional growth. A user-focused way of working to ensure the best possible digital experiences for our guests; experience of using UX and experimentation tools is a plus. Strong analytical and numerical skills, a solid knowledge of Google Analytics and Excel is desirable. Fluent in written and spoken English, with excellent attention to detail. Knowledge of French is desirable. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Excellent salary package. Family-friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.). Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Senior Risk Manager - FTC 6m About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of a groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of a group of skilled risk professionals that are redeveloping the end-to-end risk and control framework. Your role will include: Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls. Supporting leadership of risk management and the RCSA process in assigned business areas. Deputising for Head of Risk (First Line) as required. Extensive experience in delivering risk frameworks, control reviews, and risk profile design. Defining key actions and leading pieces of work that support CCO and the wider business. Driving root cause resolution of control failures and gaps in the business functions risk and control profile. Developing methods to identify key risks that may impact operations or compliance status. Building relationships with excellent stakeholder management skills. Communicating complex topics in a relevant and simple way. Successfully managing multiple conflicting priorities while ensuring stakeholder alignment. Driving first line risk and assurance governance objectives. Ownership of Workiva (risk system) and data inputs. Developing reports that provide a real-time compliance 'dashboard'. Keeping up with emerging technologies and regulatory change. Leading and mentoring a team of Risk and compliance specialists. Driving collaboration across risk functions and operational teams. Managing relationships with senior stakeholders within DLG and externally. Awareness of audit and testing assurance programmes. Working closely with Central Control Testing & Assurance Teams. What you'll need Insurance industry background is a must. Significant Risk and Controls experience in a highly regulated business environment. Ability to undertake risk deep dives including process review and root cause analysis. Experience in leading governance, risk and assurance initiatives. Strong collaboration, conflict resolution, and influencing skills. Demonstrated strong verbal and written communication skills. Ability to engage people through leading by example. Ways of working Our hybrid model offers a 'best of both worlds' approach combining home and office-working, offering flexibility for everyone. What we'll give you We offer excellent benefits to suit your lifestyle, including: 9% employer contributed pension. 50% off home, motor, and pet insurance plus free travel insurance. Additional optional Health and Dental insurance. Up to 20% bonus. EV car scheme for leasing electric or hybrid cars. Private Healthcare. 30 days annual leave. Employee discounts and cashback. Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work. Together we're one of a kind.
Feb 10, 2025
Full time
Senior Risk Manager - FTC 6m About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of a groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of a group of skilled risk professionals that are redeveloping the end-to-end risk and control framework. Your role will include: Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls. Supporting leadership of risk management and the RCSA process in assigned business areas. Deputising for Head of Risk (First Line) as required. Extensive experience in delivering risk frameworks, control reviews, and risk profile design. Defining key actions and leading pieces of work that support CCO and the wider business. Driving root cause resolution of control failures and gaps in the business functions risk and control profile. Developing methods to identify key risks that may impact operations or compliance status. Building relationships with excellent stakeholder management skills. Communicating complex topics in a relevant and simple way. Successfully managing multiple conflicting priorities while ensuring stakeholder alignment. Driving first line risk and assurance governance objectives. Ownership of Workiva (risk system) and data inputs. Developing reports that provide a real-time compliance 'dashboard'. Keeping up with emerging technologies and regulatory change. Leading and mentoring a team of Risk and compliance specialists. Driving collaboration across risk functions and operational teams. Managing relationships with senior stakeholders within DLG and externally. Awareness of audit and testing assurance programmes. Working closely with Central Control Testing & Assurance Teams. What you'll need Insurance industry background is a must. Significant Risk and Controls experience in a highly regulated business environment. Ability to undertake risk deep dives including process review and root cause analysis. Experience in leading governance, risk and assurance initiatives. Strong collaboration, conflict resolution, and influencing skills. Demonstrated strong verbal and written communication skills. Ability to engage people through leading by example. Ways of working Our hybrid model offers a 'best of both worlds' approach combining home and office-working, offering flexibility for everyone. What we'll give you We offer excellent benefits to suit your lifestyle, including: 9% employer contributed pension. 50% off home, motor, and pet insurance plus free travel insurance. Additional optional Health and Dental insurance. Up to 20% bonus. EV car scheme for leasing electric or hybrid cars. Private Healthcare. 30 days annual leave. Employee discounts and cashback. Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work. Together we're one of a kind.
Direct Line Insurance Group plc
Manchester, Lancashire
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Feb 10, 2025
Full time
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
About the role At Sana, we believe that our greatest product is not just the tools we develop, but the team we build. Inspired by the vision of creating a place like Bell Labs, we are committed to gathering the best minds-scientists, designers, engineers, operators, and marketers-to unlock human knowledge with AI. As the Talent Acquisition Lead, you will be at the forefront of this mission, ensuring we maintain extreme talent density. In this strategic role, you will lead our recruiting efforts to accelerate Sana's growth. You'll lead all aspects of the team, from strategic planning to hands-on recruitment. In this role, you'll help craft a long-term global talent strategy that attracts pragmatic dreamers and independent thinkers-those who are brilliant, thoughtful, audacious, and π-shaped. You will partner with senior leaders in end-to-end recruiting, including driving our employment brand, optimizing recruitment processes, and analyzing hiring metrics to enhance efficiency. Please note that the exact role title will be determined based on the candidate's level of seniority. What Will Help You Thrive 5+ years of experience in recruiting with a proven track record in high-growth environments. Demonstrated ability to balance hands-on execution with strategic vision. Experience in organizations that value talent density and are committed to excellence. Strong analytical skills and data-driven approach to talent acquisition. Experience in building and managing headcount and capacity planning. Proven ability to build and manage relationships with hiring managers, candidates, and senior leaders. What We Offer Career development opportunities in a rapidly evolving entrepreneurial environment. Direct collaboration with senior leadership and the opportunity to directly impact company growth and strategy. A collaborative, high-energy team environment where your ideas and contributions are valued and implemented. Competitive salary complemented with a transparent and highly competitive options program. Centrally located offices in NYC, London, and Stockholm, designed as a space for you to do your life's work. About Sana Labs Sana exists to advance how humans access knowledge with artificial intelligence. Our AI products are trusted by the world's most pioneering companies-from Polestar and Merck to Hinge Health and Svea Solar-and have served 1 million people worldwide. Sana has raised over $130m to date from world-leading investors including NEA, Menlo Ventures, and EQT Ventures. We have been featured as a LinkedIn Top Startup, named a winner in the AI and Data category for Fast Company's 2024 Next Big Things in Tech, and recognized on the Forbes AI 50 list as one of the top AI companies developing the most promising business use cases of artificial intelligence. We believe advancing knowledge is the world's most important problem to solve. From writing and the printing press to the internet and Google, the tools that have accelerated access to knowledge have defined human progress. Yet our workplace software hasn't kept up. We're building towards a world where knowledge is not only more accessible, but empowers you to accomplish more than you ever thought possible. If that's a future that excites you, you're in the right place. Come and do your life's work with us.
Feb 10, 2025
Full time
About the role At Sana, we believe that our greatest product is not just the tools we develop, but the team we build. Inspired by the vision of creating a place like Bell Labs, we are committed to gathering the best minds-scientists, designers, engineers, operators, and marketers-to unlock human knowledge with AI. As the Talent Acquisition Lead, you will be at the forefront of this mission, ensuring we maintain extreme talent density. In this strategic role, you will lead our recruiting efforts to accelerate Sana's growth. You'll lead all aspects of the team, from strategic planning to hands-on recruitment. In this role, you'll help craft a long-term global talent strategy that attracts pragmatic dreamers and independent thinkers-those who are brilliant, thoughtful, audacious, and π-shaped. You will partner with senior leaders in end-to-end recruiting, including driving our employment brand, optimizing recruitment processes, and analyzing hiring metrics to enhance efficiency. Please note that the exact role title will be determined based on the candidate's level of seniority. What Will Help You Thrive 5+ years of experience in recruiting with a proven track record in high-growth environments. Demonstrated ability to balance hands-on execution with strategic vision. Experience in organizations that value talent density and are committed to excellence. Strong analytical skills and data-driven approach to talent acquisition. Experience in building and managing headcount and capacity planning. Proven ability to build and manage relationships with hiring managers, candidates, and senior leaders. What We Offer Career development opportunities in a rapidly evolving entrepreneurial environment. Direct collaboration with senior leadership and the opportunity to directly impact company growth and strategy. A collaborative, high-energy team environment where your ideas and contributions are valued and implemented. Competitive salary complemented with a transparent and highly competitive options program. Centrally located offices in NYC, London, and Stockholm, designed as a space for you to do your life's work. About Sana Labs Sana exists to advance how humans access knowledge with artificial intelligence. Our AI products are trusted by the world's most pioneering companies-from Polestar and Merck to Hinge Health and Svea Solar-and have served 1 million people worldwide. Sana has raised over $130m to date from world-leading investors including NEA, Menlo Ventures, and EQT Ventures. We have been featured as a LinkedIn Top Startup, named a winner in the AI and Data category for Fast Company's 2024 Next Big Things in Tech, and recognized on the Forbes AI 50 list as one of the top AI companies developing the most promising business use cases of artificial intelligence. We believe advancing knowledge is the world's most important problem to solve. From writing and the printing press to the internet and Google, the tools that have accelerated access to knowledge have defined human progress. Yet our workplace software hasn't kept up. We're building towards a world where knowledge is not only more accessible, but empowers you to accomplish more than you ever thought possible. If that's a future that excites you, you're in the right place. Come and do your life's work with us.
Sr. Product Manager - Tech, AWS Product & Solutions Engineering Job ID: Amazon Web Services Australia Pty Ltd Are you a seasoned product leader who can own the vision for a brand-new AWS Service? If so, come join the AWS Product & Solutions Engineering team and help shape how customers acquire software products on AWS. Our team is looking for a Sr. Product Manager (technical) to drive the vision of a new AWS Service that will allow customers to acquire/manage software products and future AWS offerings. The products we build span multiple domains such as: migration/modernization, data/AI/ML, GenAI, and industry verticals. In this role, you will work with internal users and software engineering teams to understand their needs for building and publishing new products. In addition, you will work with external customers to understand their needs for streamlining the product acquisition, distribution, deployment, and management experience. You will own the working backwards process and will be responsible for defining user personas, identifying pain points, and proposing solutions. You will translate the broad vision to a prioritized roadmap and actionable requirements. You will set goals and identify KPIs to measure success. You will work closely with UX designers to influence customer experience and with engineers to ensure technical architecture/designs align with the future roadmap. You will also collaborate with AWS finance/legal/accounting/tax and other key stakeholders to ensure the AWS Service is compliant with their requirements. Ideal candidates will have prior experience working with developer tools to support the software development lifecycle and enterprise software procurement process. You are experienced in conducting customer interviews and enjoy diving deep into data, bringing analytical rigor to decision making, and have excellent written/verbal communication skills. You thrive in a collaborative and fast-paced environment and are comfortable driving discussions with engineering teams and senior leaders. This role can be based in either Melbourne, AU or Sydney, AU. BASIC QUALIFICATIONS 5+ years of demonstrated full-lifecycle ownership of product development, with cross team execution across UX design, engineering, program management, and internal/external stakeholders Track record of taking a product from conception to launch and more importantly, iterating on the product based on user feedback Track record of conducting customer/market research, identifying opportunities, creating a product vision, and influencing stakeholders across the organization Strong writing skills to influence senior executives PREFERRED QUALIFICATIONS MBA or M.S. in Computer Science / Engineering / Mathematics Experience with building applications using AWS Services Experience with authoring documents related to product life cycle including product roadmap, business requirements, and functional specifications Experience with running user research, A/B tests, and optimizing the customer experience Experience communicating with customers, technical teams, and management to collect requirements, describe software product features, and technical designs Experience using data and metrics to test theories, confirm assumptions, and measure success Posted: January 16, 2025 (Updated about 14 hours ago) Posted: September 25, 2024 (Updated about 17 hours ago) Posted: December 10, 2024 (Updated about 21 hours ago) Posted: June 26, 2024 (Updated 3 days ago)
Feb 10, 2025
Full time
Sr. Product Manager - Tech, AWS Product & Solutions Engineering Job ID: Amazon Web Services Australia Pty Ltd Are you a seasoned product leader who can own the vision for a brand-new AWS Service? If so, come join the AWS Product & Solutions Engineering team and help shape how customers acquire software products on AWS. Our team is looking for a Sr. Product Manager (technical) to drive the vision of a new AWS Service that will allow customers to acquire/manage software products and future AWS offerings. The products we build span multiple domains such as: migration/modernization, data/AI/ML, GenAI, and industry verticals. In this role, you will work with internal users and software engineering teams to understand their needs for building and publishing new products. In addition, you will work with external customers to understand their needs for streamlining the product acquisition, distribution, deployment, and management experience. You will own the working backwards process and will be responsible for defining user personas, identifying pain points, and proposing solutions. You will translate the broad vision to a prioritized roadmap and actionable requirements. You will set goals and identify KPIs to measure success. You will work closely with UX designers to influence customer experience and with engineers to ensure technical architecture/designs align with the future roadmap. You will also collaborate with AWS finance/legal/accounting/tax and other key stakeholders to ensure the AWS Service is compliant with their requirements. Ideal candidates will have prior experience working with developer tools to support the software development lifecycle and enterprise software procurement process. You are experienced in conducting customer interviews and enjoy diving deep into data, bringing analytical rigor to decision making, and have excellent written/verbal communication skills. You thrive in a collaborative and fast-paced environment and are comfortable driving discussions with engineering teams and senior leaders. This role can be based in either Melbourne, AU or Sydney, AU. BASIC QUALIFICATIONS 5+ years of demonstrated full-lifecycle ownership of product development, with cross team execution across UX design, engineering, program management, and internal/external stakeholders Track record of taking a product from conception to launch and more importantly, iterating on the product based on user feedback Track record of conducting customer/market research, identifying opportunities, creating a product vision, and influencing stakeholders across the organization Strong writing skills to influence senior executives PREFERRED QUALIFICATIONS MBA or M.S. in Computer Science / Engineering / Mathematics Experience with building applications using AWS Services Experience with authoring documents related to product life cycle including product roadmap, business requirements, and functional specifications Experience with running user research, A/B tests, and optimizing the customer experience Experience communicating with customers, technical teams, and management to collect requirements, describe software product features, and technical designs Experience using data and metrics to test theories, confirm assumptions, and measure success Posted: January 16, 2025 (Updated about 14 hours ago) Posted: September 25, 2024 (Updated about 17 hours ago) Posted: December 10, 2024 (Updated about 21 hours ago) Posted: June 26, 2024 (Updated 3 days ago)
Accounts Payable Manager Luton, Capability Green We Put People First so you can Deliver Outstanding Service We are looking for an Accounts Payable Manager to join our team in Luton overseeing a team of six assistants, managing the accounts payable function. Your role is pivotal in ensuring accurate and timely payment of supplier base in accordance with group and entity policies. At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career. As an Accounts Payable Manager you ll be: Responsible for management and creation of new supplier accounts and master creditors in accordance with group policy Ensuring supplier invoices are scanned, distributed, processed, and allocated for authorisation on Templa system on a timely basis. Managing monthly supplier statement reconciliations, dealing with and resolving any account anomalies as they arise Ensuring timely closure of purchase ledger at month end in accordance with management accounts deadline Managing your team, including regular one to one reviews, annual appraisals and internal audit compliance Completing ad-hoc analysis and projects to support the needs of the business. As an Accounts Payable Manager you ll have: Experience of working in a similar role, leading, and managing a team within a medium/ large company. Previous experience within an Accounts Payable function Knowledge of accounting systems and intermediate MS Excel including Pivot Tables and V-lookups Initiative and influences change through an investigative and can do approach and attitude to all tasks Resilience and able to work in an organisation that is undergoing change due to development and growth. What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff We are employee-owned, making you a beneficiary of our future success 33 days leave including bank holidays Enhanced maternity, paternity, and sick pay 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually from beach cleans to supporting your local community. You choose More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help
Feb 10, 2025
Full time
Accounts Payable Manager Luton, Capability Green We Put People First so you can Deliver Outstanding Service We are looking for an Accounts Payable Manager to join our team in Luton overseeing a team of six assistants, managing the accounts payable function. Your role is pivotal in ensuring accurate and timely payment of supplier base in accordance with group and entity policies. At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career. As an Accounts Payable Manager you ll be: Responsible for management and creation of new supplier accounts and master creditors in accordance with group policy Ensuring supplier invoices are scanned, distributed, processed, and allocated for authorisation on Templa system on a timely basis. Managing monthly supplier statement reconciliations, dealing with and resolving any account anomalies as they arise Ensuring timely closure of purchase ledger at month end in accordance with management accounts deadline Managing your team, including regular one to one reviews, annual appraisals and internal audit compliance Completing ad-hoc analysis and projects to support the needs of the business. As an Accounts Payable Manager you ll have: Experience of working in a similar role, leading, and managing a team within a medium/ large company. Previous experience within an Accounts Payable function Knowledge of accounting systems and intermediate MS Excel including Pivot Tables and V-lookups Initiative and influences change through an investigative and can do approach and attitude to all tasks Resilience and able to work in an organisation that is undergoing change due to development and growth. What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff We are employee-owned, making you a beneficiary of our future success 33 days leave including bank holidays Enhanced maternity, paternity, and sick pay 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually from beach cleans to supporting your local community. You choose More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Feb 10, 2025
Full time
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Direct Line Insurance Group plc
Bristol, Gloucestershire
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Feb 10, 2025
Full time
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Reporting to: Managing Director Navan Pro and Executive Member Position Location: London/Hybrid Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we're everything that our clients need today. In May 2021, we became part of Navan (formerly TripActions), and together we are setting the agenda for the future of business travel. JOB PURPOSE: You will be expected to bring global strategy expertise to the team and help build this exciting next phase of our development. This area of the business consists of a large team made up of project managers and technical implementation managers across the globe. The team is expected to grow over the coming years in line with the sales targets and this is the perfect opportunity to put in place your vision of best-practice and continual improvement. You will currently be or have had experience in managing a team of Global Implementation Project Managers, with expertise in delivering both global strategy and project execution. This role requires a strong leader, a good communicator, with implementation leadership experience, where multi-tasking is essential. You will become an ambassador for Reed & Mackay and keen to showcase the value of Reed & Mackay along with our excellent technology. Able to interact with the team and in some cases directly with the client at different levels i.e. booker to senior stakeholder, and different disciplines i.e. IT, Finance etc. Ensuring that all business units within Reed & Mackay and across its Partner network have the necessary information and processes to successfully service the client base. KEY RESPONSIBILITIES: Execute a global approach to implementation, ensuring all regions understand, are educated and can deliver best practice solutions. Accountable for the management, performance of those staff members connected with the implementation of new business, ensuring business is implemented on time. Management, leadership & motivation of the team including regular one2one's with direct reports and use of R&M learning & development platform. To share best practice and key learnings to support continuous improvement and foster a learning culture and environment. Provide guidance around Implementation methodology to both R&M offices and partner markets to streamline the onboarding timeline. Articulate, share & shape the vision & strategy for implementation, both now & in the future, & ensure relevancy, profitability & timely delivery. Deliver & support all product expertise both internally & externally & to promote best practice & working effectively with product specialists & other areas of the business in order to drive margin & optimise key income drivers from the outset of onboarding. Support and drive the use of R&M CRM system - Salesforce for all implementation activities. Responsible for formation of the appropriate project team spanning both the R&M offices and partner locations involved within the implementation. Project management; in some cases, be the lead person for the management of the implementation project on behalf of the client and R&M. Work with target groups of key stakeholders that have the potential to drive the change process; identify any areas of resistance to change. Supporting the team in identifying and dealing with areas that are out with the agreed Scope of Works, escalate where required to the appropriate people within R&M. Ensure all regions understand what best practice looks like and have the confidence to deliver. Participate in regular weekly senior level meetings to communicate project updates, timelines and risk factors. Track and report progress to key stakeholders and executive sponsors. Work to continually support business objectives to improve onboarding timelines. Be an ambassador of R&M/ actively promoting products and services. WHAT WE'RE LOOKING FOR: Experience working with corporate clients across multiple markets. Relevant experience of managing people. Experience of creating, implementing & measuring high level strategy internally & externally. Experience of team & performance management to ensure adherence to individual & team objectives to develop individual members & the collective output of the team. Experience of developing effective relationships internally & externally & challenging as appropriate. Experience of demonstrating strong leadership & team management & delivering results through others. Experience of managing change internally & externally. Creative in terms of solution outcomes. CORE COMPETENCIES: Building Effective Teams - Develop networks and blend people into teams where needed. Ensure effective communication, foster open dialogue, encourage people to take responsibility for their work, deadlines and delivery. Create strong morale and spirit in the team(s). Drive Innovation - Be a problem solver. Enable & drive innovation by working with teams to develop new approaches and solutions to problems that have not previously been done. Embrace and support change and suggest implementation strategies. Seek, develop and test unique opportunities for business improvement and growth. Develop Others - Delegates responsibility allowing employees freedom to decide how they should accomplish their goals and resolve issues. Applies sound people management practices, to enable others to deliver, whilst actively provides feedback and coaching to maximise their full potential. Enhance Client Relationships - Establish and develop effective relationships with customers where appropriate to do so and gain trust and respect in supporting the implementation process. Be Results Oriented - Maintain and apply a broad understanding of the business vision and R&M way of working. Understand financial management principles to ensure decisions are based on this. Establish and embed quality processes, that are repeatable and scalable, to create discipline, accountability & focus whilst driving others to deliver results. SKILLS REQUIRED: Experience in designing and delivering global strategy. Proven experience in managing a team. Awareness of challenges that can present themselves when implementing on a global basis. A strong team manager with the dexterity to support team members, colleagues and clients globally. Experience with Project Management software. An excellent communicator who knows how to motivate and get the very best out of people. Integrity will be important to you -open, honest and direct - with the ability to fit well within the company's continuing desire to maintain values in developing culture and where all are treated with respect. Is keen to work closely with all areas of the business, nationally and globally and across Partners to deliver a methodology which is best practice. Able to build solid relationships with our suppliers to facilitate change. Highly customer service orientated, and solution focused with the ability to anticipate the needs of the team and clients alike. Highly organised and efficient individual with methodical approach to problem solving and a keen eye for detail. Clear presenter, able to articulate key messages to a diverse audience. Able to deal with difficult situations or individuals with sensitivity and diplomacy. Knowledge of Sabre GDS is preferable but not essential. MS office; Word, Excel, PowerPoint. Knowledge of Salesforce but not essential. Application If this sounds right for you, apply here. Message Upload your cover letter here. Upload your CV here. I agree to the Reed & Mackay Terms. Know someone that would be perfect for this role? Share the love.
Feb 10, 2025
Full time
Reporting to: Managing Director Navan Pro and Executive Member Position Location: London/Hybrid Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we're everything that our clients need today. In May 2021, we became part of Navan (formerly TripActions), and together we are setting the agenda for the future of business travel. JOB PURPOSE: You will be expected to bring global strategy expertise to the team and help build this exciting next phase of our development. This area of the business consists of a large team made up of project managers and technical implementation managers across the globe. The team is expected to grow over the coming years in line with the sales targets and this is the perfect opportunity to put in place your vision of best-practice and continual improvement. You will currently be or have had experience in managing a team of Global Implementation Project Managers, with expertise in delivering both global strategy and project execution. This role requires a strong leader, a good communicator, with implementation leadership experience, where multi-tasking is essential. You will become an ambassador for Reed & Mackay and keen to showcase the value of Reed & Mackay along with our excellent technology. Able to interact with the team and in some cases directly with the client at different levels i.e. booker to senior stakeholder, and different disciplines i.e. IT, Finance etc. Ensuring that all business units within Reed & Mackay and across its Partner network have the necessary information and processes to successfully service the client base. KEY RESPONSIBILITIES: Execute a global approach to implementation, ensuring all regions understand, are educated and can deliver best practice solutions. Accountable for the management, performance of those staff members connected with the implementation of new business, ensuring business is implemented on time. Management, leadership & motivation of the team including regular one2one's with direct reports and use of R&M learning & development platform. To share best practice and key learnings to support continuous improvement and foster a learning culture and environment. Provide guidance around Implementation methodology to both R&M offices and partner markets to streamline the onboarding timeline. Articulate, share & shape the vision & strategy for implementation, both now & in the future, & ensure relevancy, profitability & timely delivery. Deliver & support all product expertise both internally & externally & to promote best practice & working effectively with product specialists & other areas of the business in order to drive margin & optimise key income drivers from the outset of onboarding. Support and drive the use of R&M CRM system - Salesforce for all implementation activities. Responsible for formation of the appropriate project team spanning both the R&M offices and partner locations involved within the implementation. Project management; in some cases, be the lead person for the management of the implementation project on behalf of the client and R&M. Work with target groups of key stakeholders that have the potential to drive the change process; identify any areas of resistance to change. Supporting the team in identifying and dealing with areas that are out with the agreed Scope of Works, escalate where required to the appropriate people within R&M. Ensure all regions understand what best practice looks like and have the confidence to deliver. Participate in regular weekly senior level meetings to communicate project updates, timelines and risk factors. Track and report progress to key stakeholders and executive sponsors. Work to continually support business objectives to improve onboarding timelines. Be an ambassador of R&M/ actively promoting products and services. WHAT WE'RE LOOKING FOR: Experience working with corporate clients across multiple markets. Relevant experience of managing people. Experience of creating, implementing & measuring high level strategy internally & externally. Experience of team & performance management to ensure adherence to individual & team objectives to develop individual members & the collective output of the team. Experience of developing effective relationships internally & externally & challenging as appropriate. Experience of demonstrating strong leadership & team management & delivering results through others. Experience of managing change internally & externally. Creative in terms of solution outcomes. CORE COMPETENCIES: Building Effective Teams - Develop networks and blend people into teams where needed. Ensure effective communication, foster open dialogue, encourage people to take responsibility for their work, deadlines and delivery. Create strong morale and spirit in the team(s). Drive Innovation - Be a problem solver. Enable & drive innovation by working with teams to develop new approaches and solutions to problems that have not previously been done. Embrace and support change and suggest implementation strategies. Seek, develop and test unique opportunities for business improvement and growth. Develop Others - Delegates responsibility allowing employees freedom to decide how they should accomplish their goals and resolve issues. Applies sound people management practices, to enable others to deliver, whilst actively provides feedback and coaching to maximise their full potential. Enhance Client Relationships - Establish and develop effective relationships with customers where appropriate to do so and gain trust and respect in supporting the implementation process. Be Results Oriented - Maintain and apply a broad understanding of the business vision and R&M way of working. Understand financial management principles to ensure decisions are based on this. Establish and embed quality processes, that are repeatable and scalable, to create discipline, accountability & focus whilst driving others to deliver results. SKILLS REQUIRED: Experience in designing and delivering global strategy. Proven experience in managing a team. Awareness of challenges that can present themselves when implementing on a global basis. A strong team manager with the dexterity to support team members, colleagues and clients globally. Experience with Project Management software. An excellent communicator who knows how to motivate and get the very best out of people. Integrity will be important to you -open, honest and direct - with the ability to fit well within the company's continuing desire to maintain values in developing culture and where all are treated with respect. Is keen to work closely with all areas of the business, nationally and globally and across Partners to deliver a methodology which is best practice. Able to build solid relationships with our suppliers to facilitate change. Highly customer service orientated, and solution focused with the ability to anticipate the needs of the team and clients alike. Highly organised and efficient individual with methodical approach to problem solving and a keen eye for detail. Clear presenter, able to articulate key messages to a diverse audience. Able to deal with difficult situations or individuals with sensitivity and diplomacy. Knowledge of Sabre GDS is preferable but not essential. MS office; Word, Excel, PowerPoint. Knowledge of Salesforce but not essential. Application If this sounds right for you, apply here. Message Upload your cover letter here. Upload your CV here. I agree to the Reed & Mackay Terms. Know someone that would be perfect for this role? Share the love.
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Feb 10, 2025
Full time
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Senior Software Engineer, Alexa Reminders Are you excited to work on a product which is used by millions of customers on a daily basis? Come and join the Alexa Reminders team. Our team owns several high volume features and we believe voice is the most natural user interface for interacting with technology across many domains and are looking for people that will help us shape the future of Alexa. The Role: We are looking for a Software Development Engineer to drive and define the technology and product vision for how Alexa helps in the household. We see Alexa acting as a personal assistant for the house, helping household members organize their daily life and tasks. As a Software Development Engineer in the team, you will contribute to define the software architecture to support this vision and work in a team of developers to implement it with you. You will work closely with your product and development counterparts to make sure we incorporate customer input into our new service and define requirements to meet technical options. In addition, you will collaborate on cross organizational projects, ensuring our service and other Amazon services are designed to work in conjunction. We are looking for passionate, hard-working, and talented Software Engineers who have experience building innovative, mission critical, high volume applications. You will have an enormous opportunity to make a critical impact on the design and architecture of cutting edge products used every day, by people you know. Key job responsibilities Define or the architecture of software solutions, determining current limitations and compatibilities between subsystems, selection of new concepts and methodology, and development of core systems/components. Lead coding and software development of a complex, cross-functional, customer facing program. Design and implement system architecture and underlying components. Establish design principles, select design patterns, and instill best practices for software development across multiple teams. Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. Work effectively with team members to gain consensus on technical decisions and execute them. We have a big task and collaboration with other development engineers is key for success. Ensure that appropriate software engineering practices are employed to deliver high quality results. A day in the life You will be collaborating with your peers to find solutions to build and improve our services. Your peers include other engineers, voice designers, program managers and product managers. You will work in groups to find the best solution for our customers and build and maintain the software to bring those solutions to our customers. BASIC QUALIFICATIONS 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Posted: December 18, 2024 (Updated about 2 hours ago) Posted: December 12, 2024 (Updated about 2 hours ago) Posted: November 6, 2024 (Updated about 3 hours ago) Posted: August 5, 2024 (Updated about 3 hours ago) Posted: October 31, 2024 (Updated about 6 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Feb 10, 2025
Full time
Senior Software Engineer, Alexa Reminders Are you excited to work on a product which is used by millions of customers on a daily basis? Come and join the Alexa Reminders team. Our team owns several high volume features and we believe voice is the most natural user interface for interacting with technology across many domains and are looking for people that will help us shape the future of Alexa. The Role: We are looking for a Software Development Engineer to drive and define the technology and product vision for how Alexa helps in the household. We see Alexa acting as a personal assistant for the house, helping household members organize their daily life and tasks. As a Software Development Engineer in the team, you will contribute to define the software architecture to support this vision and work in a team of developers to implement it with you. You will work closely with your product and development counterparts to make sure we incorporate customer input into our new service and define requirements to meet technical options. In addition, you will collaborate on cross organizational projects, ensuring our service and other Amazon services are designed to work in conjunction. We are looking for passionate, hard-working, and talented Software Engineers who have experience building innovative, mission critical, high volume applications. You will have an enormous opportunity to make a critical impact on the design and architecture of cutting edge products used every day, by people you know. Key job responsibilities Define or the architecture of software solutions, determining current limitations and compatibilities between subsystems, selection of new concepts and methodology, and development of core systems/components. Lead coding and software development of a complex, cross-functional, customer facing program. Design and implement system architecture and underlying components. Establish design principles, select design patterns, and instill best practices for software development across multiple teams. Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. Work effectively with team members to gain consensus on technical decisions and execute them. We have a big task and collaboration with other development engineers is key for success. Ensure that appropriate software engineering practices are employed to deliver high quality results. A day in the life You will be collaborating with your peers to find solutions to build and improve our services. Your peers include other engineers, voice designers, program managers and product managers. You will work in groups to find the best solution for our customers and build and maintain the software to bring those solutions to our customers. BASIC QUALIFICATIONS 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Posted: December 18, 2024 (Updated about 2 hours ago) Posted: December 12, 2024 (Updated about 2 hours ago) Posted: November 6, 2024 (Updated about 3 hours ago) Posted: August 5, 2024 (Updated about 3 hours ago) Posted: October 31, 2024 (Updated about 6 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
BACB is a UK bank that offers trade finance and investment expertise to clients in specialist markets, especially Africa and the Middle East. We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK. Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first. Additional Info Hybrid Working: 3 days onsite, 2 from home Location: City of London Contract Type: Fixed Term Contract Job Summary Reporting to the Head of Operational Risk and working closely with the Head of Information Security, the role will support in managing the Bank's Second line of Defence (2LOD) for cyber security, assuring compliance with the Bank's Information Security Policies and Standards and overseeing the effective implementation of security controls through engagement with the Bank's cyber security operations team (1LOD). Key Work Outputs and Accountabilities Supporting the management of the Bank's Cyber Security function maintaining compliance with our NIST based cyber security framework. Responsible to Head of Operational Risk for Information Security RCSA framework, in particular regulatory compliance, and tolerated risk exposure. Act as Cyber Security expert within the Second Line of Defence (2LOD), providing advice and guidance to 1LOD on best practice cyber security and to business driven change activity. Working with the Bank's Enterprise Architect to ensure solutions are delivered in accordance with BACB's IT Security policies and Standards Ensure the Bank can effectively respond and recover from Cyber Security Incidents. Working with the Head of Information Security on ways to defend the Bank from current cyber threat landscape, identifying emergent threats and recommending innovative controls and mitigations. Work together with the 1LOD and provide evidence that IT Security operations are within risk tolerances (e.g., Evergreen IT, Patching, Vulnerability scanning and Pen Testing) (supported by a 2nd member of the 2LOD team) Oversee compliance with the Bank's cyber security standards and policies liaising with CIO (1LOD) where responsibility spans Lines of Defence. Maintain security performance metrics/ KPIs, recommending improvements where appropriate. Effective use of specialist tools and logging to review the Bank's cyber status and perform requested "deep dives" as necessary as well as define automated alerting mechanisms, ensuring that these alerts can be assessed and investigates independently by 1LOD and 2LOD. Engaging with the CIO and the Head of Information Security to ensure that sufficient/ effective cyber defences are implemented, giving the Bank value for money for any procured Cyber Security solutions, including Cyber Risk Insurance. Responsibility for the effective bank-wide cyber security training and awareness. Required Qualifications and Experience Educated to degree level (or equivalent), possessing at least one security accreditation (e.g., CISM or CISSP) Good working knowledge of cyber security standards (i.e. NIST, ISO 27001, Cyber Essentials, GDPR). Previous experience in the practical use and management of products such as Defender, Darktrace and Mimecast IT security management knowledge, skills, and experience. Familiarity of firewall rulesets and the requirements for effective cyber defence. Familiar with the Microsoft stack from Desktop products to server products to Azure Working in Financial Services or another regulated market, such as aviation or energy. Managing the delivery of an organization-wide information security related strategy Knowledgeable in common Data Leakage reasons and effective prevention. Working with on premise, public and/or hybrid cloud environments Conducting security-based investigations, the management of such inquiries and liaison with external BACB engaged investigation parties.
Feb 10, 2025
Full time
BACB is a UK bank that offers trade finance and investment expertise to clients in specialist markets, especially Africa and the Middle East. We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK. Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first. Additional Info Hybrid Working: 3 days onsite, 2 from home Location: City of London Contract Type: Fixed Term Contract Job Summary Reporting to the Head of Operational Risk and working closely with the Head of Information Security, the role will support in managing the Bank's Second line of Defence (2LOD) for cyber security, assuring compliance with the Bank's Information Security Policies and Standards and overseeing the effective implementation of security controls through engagement with the Bank's cyber security operations team (1LOD). Key Work Outputs and Accountabilities Supporting the management of the Bank's Cyber Security function maintaining compliance with our NIST based cyber security framework. Responsible to Head of Operational Risk for Information Security RCSA framework, in particular regulatory compliance, and tolerated risk exposure. Act as Cyber Security expert within the Second Line of Defence (2LOD), providing advice and guidance to 1LOD on best practice cyber security and to business driven change activity. Working with the Bank's Enterprise Architect to ensure solutions are delivered in accordance with BACB's IT Security policies and Standards Ensure the Bank can effectively respond and recover from Cyber Security Incidents. Working with the Head of Information Security on ways to defend the Bank from current cyber threat landscape, identifying emergent threats and recommending innovative controls and mitigations. Work together with the 1LOD and provide evidence that IT Security operations are within risk tolerances (e.g., Evergreen IT, Patching, Vulnerability scanning and Pen Testing) (supported by a 2nd member of the 2LOD team) Oversee compliance with the Bank's cyber security standards and policies liaising with CIO (1LOD) where responsibility spans Lines of Defence. Maintain security performance metrics/ KPIs, recommending improvements where appropriate. Effective use of specialist tools and logging to review the Bank's cyber status and perform requested "deep dives" as necessary as well as define automated alerting mechanisms, ensuring that these alerts can be assessed and investigates independently by 1LOD and 2LOD. Engaging with the CIO and the Head of Information Security to ensure that sufficient/ effective cyber defences are implemented, giving the Bank value for money for any procured Cyber Security solutions, including Cyber Risk Insurance. Responsibility for the effective bank-wide cyber security training and awareness. Required Qualifications and Experience Educated to degree level (or equivalent), possessing at least one security accreditation (e.g., CISM or CISSP) Good working knowledge of cyber security standards (i.e. NIST, ISO 27001, Cyber Essentials, GDPR). Previous experience in the practical use and management of products such as Defender, Darktrace and Mimecast IT security management knowledge, skills, and experience. Familiarity of firewall rulesets and the requirements for effective cyber defence. Familiar with the Microsoft stack from Desktop products to server products to Azure Working in Financial Services or another regulated market, such as aviation or energy. Managing the delivery of an organization-wide information security related strategy Knowledgeable in common Data Leakage reasons and effective prevention. Working with on premise, public and/or hybrid cloud environments Conducting security-based investigations, the management of such inquiries and liaison with external BACB engaged investigation parties.
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Feb 10, 2025
Full time
Senior Risk Manager About Us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include. Key Accountabilities Ensuring DLG fosters a culture of risk awareness and controls Supporting leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution. Deputising for Head of Risk (First Line) as required Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery Ability to define key actions and lead pieces of work that support CCO and the wider business Driving the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status. Building relationships at every level, with excellent stakeholder management skills, influencing and driving decisions/actions across senior stakeholders and up to executive level Communicating complex topics in a relevant and simple way, with excellent communication skills - written and verbal. Successfully managing multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs. Developing and delivering reports that provide a real time compliance 'dashboard' for use at all levels of the organisation and enables tangible and visible risk reduction. Keeping up with emerging technologies, industry trends, and regulatory change. Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business. Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place Managing and maintaining relationships with senior stakeholders within DLG and externally - with suppliers, partners, etc. Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements as well as internal standards and policies. Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office. What you'll need Insurance industry background is a must Significant Risk and Controls experience in a highly regulated business environment, gained in the Insurance industry. Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response. Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks. Strong collaboration, conflict resolution, influencing and negotiation skills. Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders. Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity. Ways of working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. What we'll give you We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Up to 20% bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Private Healthcare 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being Yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Job Description - Senior Network & Telecoms Architect - Telephony (046540) Organisation Customers, Communication and Technology Job Networks Position Type - Full Time About the job Salary : £65,000-£77,000 (Inclusive of a 5% Non-Pensionable Allowance) dependent on skills, knowledge & experience UK Sponsorship available, although candidates are responsible for their own application fees. Band: 3 Location : North Greenwich, London - Hybrid Working TfL operate a Hybrid Working policy with a maximum of 50% of time working from home a month, averaging 2-3 days a week in the office. Contract Type: TfL Permanent Build a thriving, future-forward city with us By 2030, 10 million people will live in London. Millions more will continue to visit. Data and technology will play a key role in keeping people and the city moving. At TfL, we're applying a whole range of technological innovations to drive forward the management of transport and infrastructure and make it fit for the future. TfL's operational telephony was based on a design that was conceived in the late 1980's and at the time resulted in the largest private digital phone network in Europe. Whilst upgrades have been performed along the way to maintain currency it is still largely reliant on technology that is now end of life and becoming more difficult to source spares for. The architecture is based around the Ericsson MD110 (now Mitel), 2 Transit Exchanges (TAX) act as the core of the network, with 35 Remote Exchanges connected back to them. As a Senior Network Architect, you'll be at the heart of our most ambitious initiatives. You'll help shape the infrastructure architecture of large and complex IT systems, in addition to the infrastructure roadmap that underpins these systems. What You'll be doing You'll be responsible for the end-to-end lifecycle of specific network infrastructure products - from conceptualisation and business case development, right the way through to shaping achievable strategies and roadmaps. You'll be supported by the Project Manager, Business Analyst, Development Solution Architecture and Test Teams to explore high and low-level designs, before seeing your infrastructure successfully deployed and put into operation. You will also work in partnership with third-party suppliers, seeing to it that their proposed solutions meet business and technical requirements. Knowledge and Experience We are looking for someone with expert knowledge across the following infrastructure technologies: Voice over IP Protocols (e.g. SIP, H323, MGCP & SCCP) and Legacy Voice Protocols (e.g. ISDN & QSIG) Telephony systems Mitel or Avaya Voice and call recording technologies including Direct Routing via Microsoft Teams Voice Video technologies (e.g. Teams, WebEX and CMS) It would be advantageous that you can also demonstrate knowledge of the following: Provide diagnosis and resolution of voice incidents pre and post migrations of modernised platforms Debug voice gateway including SIP protocols IT vs Operational Technology and the differing requirements for each Managing contractual issues in a project environment Project management tools and techniques Certification in an Enterprise Architecture Framework such as TOGAF The ideal candidate would also be educated to degree level or possess relevant professional experience. In Addition to Being Skilled In Strong infrastructure architecture skills in architecting technology components across software, infrastructure and networks. Ability to take a loose set of requirements and build a high-level architecture using common standards. Refining the architecture as more information is discovered, decisions identified, and choices are made. Proven ability to analyse complex components, identify decision points, draw conclusions and produce design artefacts. Ability to communicate effectively, both orally and in writing, with people within a broad group of stakeholders including project managers, business analysts, developers, engineers and testers. Experience of designing and delivering systems using industry standard frameworks and open standards. Ability to work independently and as part of a team. Delivery focused with the ability to effectively prioritise tasks in a high-pressure environment to drive activities forward and meet demanding deadlines. Equality, Diversity and Inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. Application Process The closing date for applications is Tuesday 11th February 2025 at 23:59. Please apply using your CV Word (.docx) format preferred and do not include any photographs or images. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We'll see what we can do. In return for your skills and expertise, we offer an excellent benefits package which includes: Final salary pension scheme Free travel for you on the TfL network A 75% discount on National Rail Season Ticket and interest free loan 30 days annual leave plus public and bank holidays Tax-efficient cycle-to-work scheme Retail, health, leisure, and travel offers
Feb 10, 2025
Full time
Job Description - Senior Network & Telecoms Architect - Telephony (046540) Organisation Customers, Communication and Technology Job Networks Position Type - Full Time About the job Salary : £65,000-£77,000 (Inclusive of a 5% Non-Pensionable Allowance) dependent on skills, knowledge & experience UK Sponsorship available, although candidates are responsible for their own application fees. Band: 3 Location : North Greenwich, London - Hybrid Working TfL operate a Hybrid Working policy with a maximum of 50% of time working from home a month, averaging 2-3 days a week in the office. Contract Type: TfL Permanent Build a thriving, future-forward city with us By 2030, 10 million people will live in London. Millions more will continue to visit. Data and technology will play a key role in keeping people and the city moving. At TfL, we're applying a whole range of technological innovations to drive forward the management of transport and infrastructure and make it fit for the future. TfL's operational telephony was based on a design that was conceived in the late 1980's and at the time resulted in the largest private digital phone network in Europe. Whilst upgrades have been performed along the way to maintain currency it is still largely reliant on technology that is now end of life and becoming more difficult to source spares for. The architecture is based around the Ericsson MD110 (now Mitel), 2 Transit Exchanges (TAX) act as the core of the network, with 35 Remote Exchanges connected back to them. As a Senior Network Architect, you'll be at the heart of our most ambitious initiatives. You'll help shape the infrastructure architecture of large and complex IT systems, in addition to the infrastructure roadmap that underpins these systems. What You'll be doing You'll be responsible for the end-to-end lifecycle of specific network infrastructure products - from conceptualisation and business case development, right the way through to shaping achievable strategies and roadmaps. You'll be supported by the Project Manager, Business Analyst, Development Solution Architecture and Test Teams to explore high and low-level designs, before seeing your infrastructure successfully deployed and put into operation. You will also work in partnership with third-party suppliers, seeing to it that their proposed solutions meet business and technical requirements. Knowledge and Experience We are looking for someone with expert knowledge across the following infrastructure technologies: Voice over IP Protocols (e.g. SIP, H323, MGCP & SCCP) and Legacy Voice Protocols (e.g. ISDN & QSIG) Telephony systems Mitel or Avaya Voice and call recording technologies including Direct Routing via Microsoft Teams Voice Video technologies (e.g. Teams, WebEX and CMS) It would be advantageous that you can also demonstrate knowledge of the following: Provide diagnosis and resolution of voice incidents pre and post migrations of modernised platforms Debug voice gateway including SIP protocols IT vs Operational Technology and the differing requirements for each Managing contractual issues in a project environment Project management tools and techniques Certification in an Enterprise Architecture Framework such as TOGAF The ideal candidate would also be educated to degree level or possess relevant professional experience. In Addition to Being Skilled In Strong infrastructure architecture skills in architecting technology components across software, infrastructure and networks. Ability to take a loose set of requirements and build a high-level architecture using common standards. Refining the architecture as more information is discovered, decisions identified, and choices are made. Proven ability to analyse complex components, identify decision points, draw conclusions and produce design artefacts. Ability to communicate effectively, both orally and in writing, with people within a broad group of stakeholders including project managers, business analysts, developers, engineers and testers. Experience of designing and delivering systems using industry standard frameworks and open standards. Ability to work independently and as part of a team. Delivery focused with the ability to effectively prioritise tasks in a high-pressure environment to drive activities forward and meet demanding deadlines. Equality, Diversity and Inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. Application Process The closing date for applications is Tuesday 11th February 2025 at 23:59. Please apply using your CV Word (.docx) format preferred and do not include any photographs or images. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We'll see what we can do. In return for your skills and expertise, we offer an excellent benefits package which includes: Final salary pension scheme Free travel for you on the TfL network A 75% discount on National Rail Season Ticket and interest free loan 30 days annual leave plus public and bank holidays Tax-efficient cycle-to-work scheme Retail, health, leisure, and travel offers
Global Head of Private Credit Investments Postuler locations London time type Full time posted on Offre publiée il y a 2 jours job requisition id JR AIG Inc is a multinational general insurance company with net premium written of USD 26.7bn in 2023. The investment portfolios of the parent holding company, and the associated group insurance affiliates are managed by AIG Investments. Led by the Group Chief Investment Officer (CIO), and supported by a team of regional CIOs and associated support staff, AIG Investments designs and manages the asset allocation of the investment portfolio aligned to the specific risk and return targets of the underlying businesses. Day to day management of individual asset classes is outsourced to a number of approved external asset managers. The CIO team oversees the relationships with the external managers, which includes tasks such as evaluating performance, assessing tactical asset allocation recommendations and appraising suggested changes to investment portfolio guidelines. How you will create an impact: Oversee all investment activity in their designated asset classes globally. Advise the CIO team on current and future allocation levels given changing market conditions and risk appetite. Make proposals in conjunction with other members of the CIO team with respect to external manager selection, market opportunities (including bespoke transactions), relative value and issuance/redemption activity within the asset class, including advising on the annual investment plan and strategic asset allocation. Establish the formal external manager oversight process for private credit asset classes. Be the primary point of contact with all external managers in the asset class including managing relationships and driving effectiveness. Develop regular reporting, meeting cadence and other processes with all external managers in the asset class. Summarize reporting as needed to AIG Regional and Global CIOs. Establish and maintain performance benchmarks for all external managers in the asset classes as needed. Foster productive relationships with key internal stakeholders including Enterprise Risk Management (ERM) and Finance. Produce materials as needed, and present to various AIG governing committees including local and global Investment Committees and senior management. Liaise with the external managers and co-ordinate all aspects of risk management and required reporting. Collaborate across AIG CIOs and AIG third party investment managers to evaluate emerging credit or risk issues across the portfolio. Develop, implement and maintain AIG Asset Class Frameworks for private credit asset classes. Utilize AIG platforms (including Aladdin where relevant) to aggregate data and perform internal analysis as needed. Attend investment manager meetings and industry conferences, as appropriate. On scheduled reporting dates, co-ordinate with the external managers to provide the agreed reporting with data to be used by CIOs, ERM, Investment Accounting and any other AIG departments as needed. What we are looking for: 10 + years of demonstrated experience in investment management or insurance asset management, with a focus on private debt. Strong knowledge of risk frameworks, and credit, liquidity and capital constraints of regulated insurance companies. Exceptional communication skills (written and oral) with the ability to infuse the internal investment process with new ideas. Experience with Aladdin preferred although not required. Ability to multi-task across a wide number of activities and multiple, tight deadlines. Enjoy benefits that take care of what matters: At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world: American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging: We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to . Functional Area: IN - Investment AIG Europe (Services) Limited
Feb 10, 2025
Full time
Global Head of Private Credit Investments Postuler locations London time type Full time posted on Offre publiée il y a 2 jours job requisition id JR AIG Inc is a multinational general insurance company with net premium written of USD 26.7bn in 2023. The investment portfolios of the parent holding company, and the associated group insurance affiliates are managed by AIG Investments. Led by the Group Chief Investment Officer (CIO), and supported by a team of regional CIOs and associated support staff, AIG Investments designs and manages the asset allocation of the investment portfolio aligned to the specific risk and return targets of the underlying businesses. Day to day management of individual asset classes is outsourced to a number of approved external asset managers. The CIO team oversees the relationships with the external managers, which includes tasks such as evaluating performance, assessing tactical asset allocation recommendations and appraising suggested changes to investment portfolio guidelines. How you will create an impact: Oversee all investment activity in their designated asset classes globally. Advise the CIO team on current and future allocation levels given changing market conditions and risk appetite. Make proposals in conjunction with other members of the CIO team with respect to external manager selection, market opportunities (including bespoke transactions), relative value and issuance/redemption activity within the asset class, including advising on the annual investment plan and strategic asset allocation. Establish the formal external manager oversight process for private credit asset classes. Be the primary point of contact with all external managers in the asset class including managing relationships and driving effectiveness. Develop regular reporting, meeting cadence and other processes with all external managers in the asset class. Summarize reporting as needed to AIG Regional and Global CIOs. Establish and maintain performance benchmarks for all external managers in the asset classes as needed. Foster productive relationships with key internal stakeholders including Enterprise Risk Management (ERM) and Finance. Produce materials as needed, and present to various AIG governing committees including local and global Investment Committees and senior management. Liaise with the external managers and co-ordinate all aspects of risk management and required reporting. Collaborate across AIG CIOs and AIG third party investment managers to evaluate emerging credit or risk issues across the portfolio. Develop, implement and maintain AIG Asset Class Frameworks for private credit asset classes. Utilize AIG platforms (including Aladdin where relevant) to aggregate data and perform internal analysis as needed. Attend investment manager meetings and industry conferences, as appropriate. On scheduled reporting dates, co-ordinate with the external managers to provide the agreed reporting with data to be used by CIOs, ERM, Investment Accounting and any other AIG departments as needed. What we are looking for: 10 + years of demonstrated experience in investment management or insurance asset management, with a focus on private debt. Strong knowledge of risk frameworks, and credit, liquidity and capital constraints of regulated insurance companies. Exceptional communication skills (written and oral) with the ability to infuse the internal investment process with new ideas. Experience with Aladdin preferred although not required. Ability to multi-task across a wide number of activities and multiple, tight deadlines. Enjoy benefits that take care of what matters: At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world: American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging: We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to . Functional Area: IN - Investment AIG Europe (Services) Limited
Join one of the world's fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning. We are seeking a highly trained Senior Engineer to lead the assessment and adoption of AI tooling within our development teams. This role is integral to ensuring our customer's organisation remains a leader in using AI to improve software delivery processes. As the Senior Engineer, you will evaluate emerging AI tools for code generation, guide integration into our customer's workflows, and ensure they provide measurable value to our customer's teams. This is a pivotal role that will shape the future of our customer's development practices, ensuring teams are equipped with the best AI tools to deliver extraordinary results. Required skills: Extensive fullstack experience in a senior engineering role, with a focus on innovation and emerging technologies Highly well-versed in the use of GitHub Copilot and other tools/models that use AI for code generation Robust knowledge of AI and machine learning concepts, including their functional application in software development Solid background in software engineering, CI/CD pipelines, and modern programming practices Start-up mindset, highly initiative-taking and adjustable, and enthusiastic about AI as an enabler for engineering; thrives in dynamic environments Extraordinary communication and management skills, with the ability to influence and collaborate with stakeholders at all levels Able to articulate to both technical and business stakeholders the pros and cons of different tools and approaches Strategic thinker with a forward-looking approach to technology adoption Able to commute up to 3 days a week into our customer's office in Barcelona Assessment of AI Tools Research and evaluate AI tools and platforms that can enhance software development practices (e.g. code generation, error detection, testing, and DevOps optimisation) Conduct hands-on testing and technical evaluations to determine each tool's viability, performance, and scalability Compare tools based on the needs of the business, technical requirements, cost, integration capabilities, and compliance with standards Create recommendations of how our customer should support or not support a range of AI tools/models and measure the benefit on productivity for a range of development tasks: Perform high-level day overview of different tools/models to understand which warrant further investigation Complete 1-week hands-on experiments with different tools and models for a range of tasks and produce recommendations/comparisons with the GitHub Copilot default model Complete more in-depth evaluation of any selected AI tools and platforms to enhance code generation, error detection, testing, and DevOps optimisation Collaboration with Stakeholders Engage with development teams, technical leads, and product managers to identify challenges and opportunities where AI tools can deliver value Present findings and recommendations to senior management, highlighting the strategic benefits of adopting specific AI tools Integration and Rollout Develop strategies and best practices for introducing AI tools into existing processes, ensuring minimal disruption Lead proof-of-concept projects and pilot programmes to validate tool success Support teams with onboarding and training to maximise the benefits of new AI technologies Assist in rolling out and increasing adoption of AI software development tools, through workshops, focus groups, etc. Produce handbooks and documentation to support the increased adoption of AI Code Generation tools Performance Monitoring and Optimisation Define metrics and KPIs to measure the impact of adopted AI tools Continuously review the performance of tools in use, identifying opportunities for further optimisation Stay abreast of industry trends and advances in AI tooling to ensure the organisation remains ahead of the curve Governance and Compliance Ensure that all AI tools align with organisational policies, security protocols, and relevant regulations Establish guidelines for ethical and responsible use of AI in development processes What's in it for you: An opportunity to join a fast-growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive salaries based on experience Equal Opportunity Employer: Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform. If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Feb 10, 2025
Full time
Join one of the world's fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning. We are seeking a highly trained Senior Engineer to lead the assessment and adoption of AI tooling within our development teams. This role is integral to ensuring our customer's organisation remains a leader in using AI to improve software delivery processes. As the Senior Engineer, you will evaluate emerging AI tools for code generation, guide integration into our customer's workflows, and ensure they provide measurable value to our customer's teams. This is a pivotal role that will shape the future of our customer's development practices, ensuring teams are equipped with the best AI tools to deliver extraordinary results. Required skills: Extensive fullstack experience in a senior engineering role, with a focus on innovation and emerging technologies Highly well-versed in the use of GitHub Copilot and other tools/models that use AI for code generation Robust knowledge of AI and machine learning concepts, including their functional application in software development Solid background in software engineering, CI/CD pipelines, and modern programming practices Start-up mindset, highly initiative-taking and adjustable, and enthusiastic about AI as an enabler for engineering; thrives in dynamic environments Extraordinary communication and management skills, with the ability to influence and collaborate with stakeholders at all levels Able to articulate to both technical and business stakeholders the pros and cons of different tools and approaches Strategic thinker with a forward-looking approach to technology adoption Able to commute up to 3 days a week into our customer's office in Barcelona Assessment of AI Tools Research and evaluate AI tools and platforms that can enhance software development practices (e.g. code generation, error detection, testing, and DevOps optimisation) Conduct hands-on testing and technical evaluations to determine each tool's viability, performance, and scalability Compare tools based on the needs of the business, technical requirements, cost, integration capabilities, and compliance with standards Create recommendations of how our customer should support or not support a range of AI tools/models and measure the benefit on productivity for a range of development tasks: Perform high-level day overview of different tools/models to understand which warrant further investigation Complete 1-week hands-on experiments with different tools and models for a range of tasks and produce recommendations/comparisons with the GitHub Copilot default model Complete more in-depth evaluation of any selected AI tools and platforms to enhance code generation, error detection, testing, and DevOps optimisation Collaboration with Stakeholders Engage with development teams, technical leads, and product managers to identify challenges and opportunities where AI tools can deliver value Present findings and recommendations to senior management, highlighting the strategic benefits of adopting specific AI tools Integration and Rollout Develop strategies and best practices for introducing AI tools into existing processes, ensuring minimal disruption Lead proof-of-concept projects and pilot programmes to validate tool success Support teams with onboarding and training to maximise the benefits of new AI technologies Assist in rolling out and increasing adoption of AI software development tools, through workshops, focus groups, etc. Produce handbooks and documentation to support the increased adoption of AI Code Generation tools Performance Monitoring and Optimisation Define metrics and KPIs to measure the impact of adopted AI tools Continuously review the performance of tools in use, identifying opportunities for further optimisation Stay abreast of industry trends and advances in AI tooling to ensure the organisation remains ahead of the curve Governance and Compliance Ensure that all AI tools align with organisational policies, security protocols, and relevant regulations Establish guidelines for ethical and responsible use of AI in development processes What's in it for you: An opportunity to join a fast-growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive salaries based on experience Equal Opportunity Employer: Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform. If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Our web analytics team is a rapidly expanding part of our business. We partner closely with both Google, Adobe, Optimizely, and VWO within the website testing and personalisation field. You will play a key role in driving the strategy that underpins our clients' optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis, and consumer psychology to develop data-led approaches that help our clients make their websites more successful. We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client. As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead. Key Responsibilities and Duties: Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce, and other CRM platforms. Support CRM implementations, provide post-implementation guidance, and ongoing support to clients. Implement designs and configurations within CRM platforms. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to CRM platform use. Ensure the quality of work being produced is of the highest standard. Estimate and ensure the accuracy of development estimates. Work with client stakeholders to understand campaign marketing requirements and translate them into Adobe Campaign technical solutions. Architect, configure, administer, and operate CRM systems. Work with client stakeholders to understand requirements and translate them into technical solutions. Qualifications/Requirements: Previous experience with A/B testing programs (and any associated software such as Target, Optimize, Optimizely, VWO, etc.). Previous experience with Web Analytics (Google / Adobe Analytics). Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial. An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff. Ability to turn insight into actionable recommendations for your client. Ability to manage multiple projects, prioritize responsibilities, and organise resourcing. Ability to work efficiently in a fast-paced environment. High level of accuracy and attention to detail. Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing. Previous team member mentoring/management experience. Strategic thinking.
Feb 10, 2025
Full time
Our web analytics team is a rapidly expanding part of our business. We partner closely with both Google, Adobe, Optimizely, and VWO within the website testing and personalisation field. You will play a key role in driving the strategy that underpins our clients' optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis, and consumer psychology to develop data-led approaches that help our clients make their websites more successful. We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client. As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead. Key Responsibilities and Duties: Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce, and other CRM platforms. Support CRM implementations, provide post-implementation guidance, and ongoing support to clients. Implement designs and configurations within CRM platforms. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to CRM platform use. Ensure the quality of work being produced is of the highest standard. Estimate and ensure the accuracy of development estimates. Work with client stakeholders to understand campaign marketing requirements and translate them into Adobe Campaign technical solutions. Architect, configure, administer, and operate CRM systems. Work with client stakeholders to understand requirements and translate them into technical solutions. Qualifications/Requirements: Previous experience with A/B testing programs (and any associated software such as Target, Optimize, Optimizely, VWO, etc.). Previous experience with Web Analytics (Google / Adobe Analytics). Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial. An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff. Ability to turn insight into actionable recommendations for your client. Ability to manage multiple projects, prioritize responsibilities, and organise resourcing. Ability to work efficiently in a fast-paced environment. High level of accuracy and attention to detail. Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing. Previous team member mentoring/management experience. Strategic thinking.
Position Title: Housing Supervisor Solicitor Location: London, Brighton, Cornwall, Somerset, Nottingham, Cambridge, Sandwell, Hull, and Leicestershire (All Locations) Salary: Competitive, dependent on experience Reference: BH-36936 Work Type: Full-time, Permanent (alternative working arrangements, including part-time hours, will be considered) About The Firm: My client is a specialist firm of solicitors with offices across multiple locations, providing high-quality legal services to a diverse range of clients. The firm is committed to social justice and ensuring access to legal representation for vulnerable individuals facing housing law issues. Position Overview: My client is seeking a Housing Supervisor Solicitor who meets the Legal Aid Agency Supervisor Standard for housing law. The ideal candidate will have significant experience in advising on housing law matters and understand the needs of vulnerable client groups. This role involves working with the Housing team, including paralegals and administrative staff, while also ensuring compliance with professional body requirements. Key Responsibilities: Work with the Housing team to support day-to-day managerial responsibilities, ensuring compliance with all professional body requirements. Provide advice, casework, representation, and advocacy services on housing law matters , including homelessness, disrepair, eviction, and possession. Undertake own advocacy where necessary. Assist in managing the legal aid contract, billing files, completing legal aid applications , and ensuring compliance with Legal Aid Agency and SQM requirements . Supervise and mentor paralegals, providing support in interviewing, advising, client care, legal research, drafting, and advocacy. Build and maintain links with local community groups, advice networks, and legal professionals . Requirements: Essential: Qualified Solicitor with a clean, valid Practising Certificate at the time of applying. Meets the Legal Aid Agency Supervisor Standard for housing law. Strong management skills with previous experience in supervising staff and working to key performance indicators. Passionate and enthusiastic about legal aid work , with a proven track record in housing law . Ability to balance the needs of vulnerable clients while supporting paralegals with casework. Excellent analytical and organisational skills , with the ability to use initiative and sound judgment. Strong client care skills , particularly in working with vulnerable clients in sensitive and complex housing matters. Proficient IT skills , including familiarity with Microsoft Office and document management systems. Desirable: Holds Supervisor Status . Experience in own advocacy is an advantage. The Benefits & How to Apply: Competitive salary (dependent on experience). Excellent training and support opportunities. Flexible working practices. Collaborative team environment with a commitment to social justice. Apply in the strictest confidence online and/or via telephone - there is no need for a CV for an initial conversation. Contact Person: Shabir Jiza Contact Email: Contact Phone: IMPORTANT: PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION THAT YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003, Regulation 19
Feb 10, 2025
Full time
Position Title: Housing Supervisor Solicitor Location: London, Brighton, Cornwall, Somerset, Nottingham, Cambridge, Sandwell, Hull, and Leicestershire (All Locations) Salary: Competitive, dependent on experience Reference: BH-36936 Work Type: Full-time, Permanent (alternative working arrangements, including part-time hours, will be considered) About The Firm: My client is a specialist firm of solicitors with offices across multiple locations, providing high-quality legal services to a diverse range of clients. The firm is committed to social justice and ensuring access to legal representation for vulnerable individuals facing housing law issues. Position Overview: My client is seeking a Housing Supervisor Solicitor who meets the Legal Aid Agency Supervisor Standard for housing law. The ideal candidate will have significant experience in advising on housing law matters and understand the needs of vulnerable client groups. This role involves working with the Housing team, including paralegals and administrative staff, while also ensuring compliance with professional body requirements. Key Responsibilities: Work with the Housing team to support day-to-day managerial responsibilities, ensuring compliance with all professional body requirements. Provide advice, casework, representation, and advocacy services on housing law matters , including homelessness, disrepair, eviction, and possession. Undertake own advocacy where necessary. Assist in managing the legal aid contract, billing files, completing legal aid applications , and ensuring compliance with Legal Aid Agency and SQM requirements . Supervise and mentor paralegals, providing support in interviewing, advising, client care, legal research, drafting, and advocacy. Build and maintain links with local community groups, advice networks, and legal professionals . Requirements: Essential: Qualified Solicitor with a clean, valid Practising Certificate at the time of applying. Meets the Legal Aid Agency Supervisor Standard for housing law. Strong management skills with previous experience in supervising staff and working to key performance indicators. Passionate and enthusiastic about legal aid work , with a proven track record in housing law . Ability to balance the needs of vulnerable clients while supporting paralegals with casework. Excellent analytical and organisational skills , with the ability to use initiative and sound judgment. Strong client care skills , particularly in working with vulnerable clients in sensitive and complex housing matters. Proficient IT skills , including familiarity with Microsoft Office and document management systems. Desirable: Holds Supervisor Status . Experience in own advocacy is an advantage. The Benefits & How to Apply: Competitive salary (dependent on experience). Excellent training and support opportunities. Flexible working practices. Collaborative team environment with a commitment to social justice. Apply in the strictest confidence online and/or via telephone - there is no need for a CV for an initial conversation. Contact Person: Shabir Jiza Contact Email: Contact Phone: IMPORTANT: PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION THAT YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003, Regulation 19
We believe it takes great people to create a great product. That's why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. We're looking for a talented Senior Product Manager to join our Mobile team. If you're someone who has high empathy for users, is tech savvy, good at collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we'd love to meet you! Your new adventure: Develop, own, and execute the mobile product roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and stakeholders. Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes. Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions. Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time. Identify and manage product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks. Collaborate in a cross-functional team with product designers, engineers, data analysts, researchers, marketing, and customer-facing teams to deliver optimal solutions for customers. Communicate with internal stakeholders including other product teams, sales, marketing, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, and priorities. Mentor other product managers, helping them to develop their skills and product expertise. Experiment, innovate and seek new ways to bring us closer to our goals. Engage with and learn from top talents in the industry. Does this sound like you? 3+ years of experience as a product manager or in another similar position. Experience with mobile development: iOS, Android and/or React Native. Thrive on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results. Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly. Experience in generative research (interviews, data analysis) to uncover customer needs, product usage, and market trends. The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps. Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams. Great communication skills for effective collaboration, including active listening and providing relevant feedback. The ability to set reasonable, relevant and measurable goals. Strong planning and organizational skills, including experience working closely with cross-functional teams. The ability to build strong relationships with the team to deliver results. Proactive, independent decision-making skills. Fluency in English. Why Pipedrive? A value-driven work environment where people come first. A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin. A team serious about getting things done while not taking ourselves too seriously. A world-class working environment full of perks like snacks, coffee, and occasional team lunches. Flexible working hours as long as you're there for your team members. Freedom to execute your ideas with a passionate and motivated team supporting you. Lots of room for personal and career development, with internal and external training opportunities. Competitive salary and bonus system and all the benefits you'd expect from a great employer (medical, dental, and life insurance, company pension scheme, in-house coaches, and more). Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Recruitment Privacy Policy. Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status. Please note that for this role we're currently unable to offer relocation assistance or visa sponsorship. We're looking for an experienced Senior Product Manager, for the mobile team, to accelerate delivery and amplify customer value in our Platform department. If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.
Feb 10, 2025
Full time
We believe it takes great people to create a great product. That's why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. We're looking for a talented Senior Product Manager to join our Mobile team. If you're someone who has high empathy for users, is tech savvy, good at collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we'd love to meet you! Your new adventure: Develop, own, and execute the mobile product roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and stakeholders. Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes. Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions. Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time. Identify and manage product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks. Collaborate in a cross-functional team with product designers, engineers, data analysts, researchers, marketing, and customer-facing teams to deliver optimal solutions for customers. Communicate with internal stakeholders including other product teams, sales, marketing, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, and priorities. Mentor other product managers, helping them to develop their skills and product expertise. Experiment, innovate and seek new ways to bring us closer to our goals. Engage with and learn from top talents in the industry. Does this sound like you? 3+ years of experience as a product manager or in another similar position. Experience with mobile development: iOS, Android and/or React Native. Thrive on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results. Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly. Experience in generative research (interviews, data analysis) to uncover customer needs, product usage, and market trends. The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps. Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams. Great communication skills for effective collaboration, including active listening and providing relevant feedback. The ability to set reasonable, relevant and measurable goals. Strong planning and organizational skills, including experience working closely with cross-functional teams. The ability to build strong relationships with the team to deliver results. Proactive, independent decision-making skills. Fluency in English. Why Pipedrive? A value-driven work environment where people come first. A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin. A team serious about getting things done while not taking ourselves too seriously. A world-class working environment full of perks like snacks, coffee, and occasional team lunches. Flexible working hours as long as you're there for your team members. Freedom to execute your ideas with a passionate and motivated team supporting you. Lots of room for personal and career development, with internal and external training opportunities. Competitive salary and bonus system and all the benefits you'd expect from a great employer (medical, dental, and life insurance, company pension scheme, in-house coaches, and more). Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Recruitment Privacy Policy. Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status. Please note that for this role we're currently unable to offer relocation assistance or visa sponsorship. We're looking for an experienced Senior Product Manager, for the mobile team, to accelerate delivery and amplify customer value in our Platform department. If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.
Who are we? From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We've raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Assisted Creation product is central to that mission. It further simplifies video creation by building an AI-based co-pilot for Synthesia . Our goal is to provide users, regardless of their prior video editing experience, with intuitive tools that ensure their success on our platform. To get started, users only need to supply an initial idea, which we turn into a video draft in seconds. Our solution uses a modern machine-learning stack based on LLMs, LVMs, embeddings, and more. What will you be doing? This role is a collaboration between the NLP team and the Assisted Creation team in the product. The NLP team is part of the R&D team and is responsible for prototyping solutions for longer term challenges that involve language understanding. The Assisted Creation team is responsible for integrating and delivering the solutions to the product. In this role you will sit within the NLP team and work on long term solutions for the Assisted Creation project by coming up with suitable ML solutions and thinking about / recommending the required data and data pipeline. We believe in ownership, so you will have sole ownership of your projects which can be long term. You will be working with the product manager responsible for the Assisted Creation. Therefore it's important to be able to communicate and understand product needs. As a result you will have the opportunity to shape the direction of the product. Furthermore you will be responsible for: Developing ML models, data processing pipelines, evaluation, and making sure that the solutions are deployable to the product. Evaluating your work, and leveraging our data pipeline and frameworks that we have established to understand the impact your features have on our commercial objectives and pivoting where necessary. Breaking down a problem into small steps that can be delivered and validated iteratively is important. Who are you? You have prior experience fine-tuning and deploying LLMs, ideally with open-source models. You have 5+ years of experience working in machine learning with experience in NLP. You have experience building performant ML based applications. Experience with CV and Diffusion models is a plus. Experience collaborating with Product Managers (cross team collaboration) And most importantly You have excellent verbal and written communication skills in English and you are passionate about what you do! The good stuff Attractive compensation (salary + stock options + bonus) Hybrid work setting with an office in London 25 days of annual leave + public holidays Pension + Healthcare Work in a great company culture with the option to join regular planning and socials at our hubs, and company retreats A generous referral scheme when you know people that are amazing for us Strong opportunities for your career growth You can see more about Who we are and How we work here:
Feb 10, 2025
Full time
Who are we? From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We've raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Assisted Creation product is central to that mission. It further simplifies video creation by building an AI-based co-pilot for Synthesia . Our goal is to provide users, regardless of their prior video editing experience, with intuitive tools that ensure their success on our platform. To get started, users only need to supply an initial idea, which we turn into a video draft in seconds. Our solution uses a modern machine-learning stack based on LLMs, LVMs, embeddings, and more. What will you be doing? This role is a collaboration between the NLP team and the Assisted Creation team in the product. The NLP team is part of the R&D team and is responsible for prototyping solutions for longer term challenges that involve language understanding. The Assisted Creation team is responsible for integrating and delivering the solutions to the product. In this role you will sit within the NLP team and work on long term solutions for the Assisted Creation project by coming up with suitable ML solutions and thinking about / recommending the required data and data pipeline. We believe in ownership, so you will have sole ownership of your projects which can be long term. You will be working with the product manager responsible for the Assisted Creation. Therefore it's important to be able to communicate and understand product needs. As a result you will have the opportunity to shape the direction of the product. Furthermore you will be responsible for: Developing ML models, data processing pipelines, evaluation, and making sure that the solutions are deployable to the product. Evaluating your work, and leveraging our data pipeline and frameworks that we have established to understand the impact your features have on our commercial objectives and pivoting where necessary. Breaking down a problem into small steps that can be delivered and validated iteratively is important. Who are you? You have prior experience fine-tuning and deploying LLMs, ideally with open-source models. You have 5+ years of experience working in machine learning with experience in NLP. You have experience building performant ML based applications. Experience with CV and Diffusion models is a plus. Experience collaborating with Product Managers (cross team collaboration) And most importantly You have excellent verbal and written communication skills in English and you are passionate about what you do! The good stuff Attractive compensation (salary + stock options + bonus) Hybrid work setting with an office in London 25 days of annual leave + public holidays Pension + Healthcare Work in a great company culture with the option to join regular planning and socials at our hubs, and company retreats A generous referral scheme when you know people that are amazing for us Strong opportunities for your career growth You can see more about Who we are and How we work here: