Reports to: Sales Manager Work Location: Amotherby, Malton, YO176TA Hours of work: Monday - Friday, 8:00am - 5:00pm Job type: Permanent, Full-time Driving Licence: Full UK driving licence Package: £40,000pa, company car, pension The Company BATA Group is a farmer-owned cooperative that supplies animal feeds, fuel, and an extensive range of other goods and services including testing, manufacturing, merchanting and distribution. We serve our members, farmers, the agricultural industry, other business sectors, and the public through our retail operations. Job Purpose The Technical Sales Specialist has a vital role in providing technical support on a key range of agricultural commodities. The role will focus on fertiliser, seeds, agricultural chemicals and support the sales of other key farm commodities including animal feeds. It will provide advice and assistance to the field sales team, customer service team and directly to our customers. The ideal candidate will take a leading role in product development and innovation. We want to maintain a market leading position where customer service and fulfilment are at the heart of everything we do. This is a key role with considerable scope to develop that will gain exposure to different areas and teams within the business. General Job Tasks • To provide technical and product advice to colleagues and customers daily. • Analyse market trends and seasonal requirements to make informed decisions. • Regular contact with suppliers to establish product availability, lead times, pricing, enabling clear communication and data for customers. • Develop sales, working with established customer lists and creating new business and sales opportunities. • Working with the Sales Manager to organise sales campaigns and marketing plans for key commodities. Key Attributes • A background in one or more of the following fields: fertiliser, agricultural chemicals, seeds or animal feeds is essential. • Ideally FACTS and BASIS qualified but training could be given. • A keen eye for detail and a commercial mindset. • Excellent communication, multitasking, and organisational skills. • Confident in communicating with colleagues, suppliers, and customers at different levels. • Polite and able to work calmly under pressure whilst dealing with variable workloads, changing tasks, and supporting colleagues. • Systematic and able to prioritise, set, and work to deadlines. • IT and analytical skills. • Occasional travel away from home to conferences and supplier visits may be required. If you like the sound of this and would like to know more about joining us in this key role, please contact. Job Types: Full-time, Permanent Pay: £40,000.00 per year Additional pay: • Yearly bonus Benefits: • Company car • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • On-site parking • Store discount Schedule: • Day shift • Monday to Friday Work Location: In person You can also apply for this role by clicking the Apply Button.
Jan 17, 2025
Full time
Reports to: Sales Manager Work Location: Amotherby, Malton, YO176TA Hours of work: Monday - Friday, 8:00am - 5:00pm Job type: Permanent, Full-time Driving Licence: Full UK driving licence Package: £40,000pa, company car, pension The Company BATA Group is a farmer-owned cooperative that supplies animal feeds, fuel, and an extensive range of other goods and services including testing, manufacturing, merchanting and distribution. We serve our members, farmers, the agricultural industry, other business sectors, and the public through our retail operations. Job Purpose The Technical Sales Specialist has a vital role in providing technical support on a key range of agricultural commodities. The role will focus on fertiliser, seeds, agricultural chemicals and support the sales of other key farm commodities including animal feeds. It will provide advice and assistance to the field sales team, customer service team and directly to our customers. The ideal candidate will take a leading role in product development and innovation. We want to maintain a market leading position where customer service and fulfilment are at the heart of everything we do. This is a key role with considerable scope to develop that will gain exposure to different areas and teams within the business. General Job Tasks • To provide technical and product advice to colleagues and customers daily. • Analyse market trends and seasonal requirements to make informed decisions. • Regular contact with suppliers to establish product availability, lead times, pricing, enabling clear communication and data for customers. • Develop sales, working with established customer lists and creating new business and sales opportunities. • Working with the Sales Manager to organise sales campaigns and marketing plans for key commodities. Key Attributes • A background in one or more of the following fields: fertiliser, agricultural chemicals, seeds or animal feeds is essential. • Ideally FACTS and BASIS qualified but training could be given. • A keen eye for detail and a commercial mindset. • Excellent communication, multitasking, and organisational skills. • Confident in communicating with colleagues, suppliers, and customers at different levels. • Polite and able to work calmly under pressure whilst dealing with variable workloads, changing tasks, and supporting colleagues. • Systematic and able to prioritise, set, and work to deadlines. • IT and analytical skills. • Occasional travel away from home to conferences and supplier visits may be required. If you like the sound of this and would like to know more about joining us in this key role, please contact. Job Types: Full-time, Permanent Pay: £40,000.00 per year Additional pay: • Yearly bonus Benefits: • Company car • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • On-site parking • Store discount Schedule: • Day shift • Monday to Friday Work Location: In person You can also apply for this role by clicking the Apply Button.
Dynamics 365/CRM Manager - Doncaster Hybrid working - 2 days per week onsite Salary - £60,000 - 85,000 Microsoft Dynamics 365/CRM Systems Manager required for a leading client based in Doncaster. My client is currently seeking a Microsoft Dynamics CRM Systems Manager to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organizational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics CRM Systems Manager experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Jan 17, 2025
Full time
Dynamics 365/CRM Manager - Doncaster Hybrid working - 2 days per week onsite Salary - £60,000 - 85,000 Microsoft Dynamics 365/CRM Systems Manager required for a leading client based in Doncaster. My client is currently seeking a Microsoft Dynamics CRM Systems Manager to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organizational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics CRM Systems Manager experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Job Title: AWS Principal Technical Architect (Contract) - active UK Security Clearance required. Location: London, UK (Remote with 1-2 days on-site per month) Contract Length: 6 months, with potential extension About Us At Appvia, we empower customers to accelerate their journey to Cloud and DevOps maturity. As a trusted leader in the industry, we deliver cutting-edge technologies and solutions tailored to support our clients' unique cloud adoption paths. Role Overview We are seeking an experienced AWS Principal Technical Architect to join our secure AWS platform team. In this role, you'll serve as the principal architect, designing scalable, resilient, and secure cloud platforms and applications within an AWS environment. This position focuses heavily on solution design, with less emphasis on hands-on development, allowing you to shape critical architecture decisions and lead technical direction on an Enterprise Data Migration from Legacy Oracle Databases to Microservices. Your expertise in AWS and Container solutions will be essential. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with Appvia Leadership Final - Client Interview Important This is an urgent requirement for a public sector client and will require ACTIVE Security Clearance and NPPV3 approval to start. Architectural Leadership: Act as the lead architect within a secure AWS platform team, focusing on designing scalable, resilient platform solutions for police applications. Technical Design: Develop highly available, multi-cluster EKS solutions, leveraging industry best practices in cloud architecture and security. Stakeholder Engagement: Collaborate with internal and external stakeholders, including civil servants, to define and align platform solutions with customer objectives. Technical Sales Support: Provide technical guidance during client engagements, explaining the benefits of proposed solutions in a clear and concise manner. Strategic Cloud Enablement: Guide customers through cloud-native adoption, educating them on cloud-native technologies and advocating for best practices in cloud and DevOps. Continuous Improvement: Evaluate new AWS services and emerging technologies, providing insights to drive innovation and improve Appvia's internal solutions. Skills and experience Platform Architecture Expertise: Demonstrated experience designing scalable, secure cloud platforms, particularly within AWS. AWS and Microservice Applications Development: Advanced knowledge of AWS application architecture (containers, databases, serverless etc), security tooling best practices. Infrastructure as Code: Mastery of infrastructure-as-code practices and tools like Terraform and CloudFormation. Cloud-Native Solutions: Strong understanding of DevOps, CI/CD, and containerization best practices to support modern application development and deployment. Public Sector Experience: Experience engaging with public sector clients, understanding their unique challenges, and delivering tailored solutions. Technical Communication: Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders. Thought Leadership: Commitment to staying current with industry trends, contributing to knowledge sharing, and driving best practices within the team. Desired technical skills in the following areas: Microservice Applications Development: Java / Spring Boot (plus frameworks), REST API skills, Hibernate Debezium AWS RDS / Aurora Postgres / AWS Open Search AWS API Gateway ISTIO Front End Development: REACT Node.JS Storybook Reporting Architecture: Redshift Athena / QuickSight AWS Glue EMR DMS Kinesis / FireHose Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well. We want you to grow - you'll be joining an exceptional team who is proactive when it comes to learning and knowledge sharing. We're fun - Dog friendly office, wear what makes you comfortable, free snacks in the office, regular team socials, board game nights, industry meetups, pool table & ping pong table! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter, and Tik Tok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Jan 17, 2025
Full time
Job Title: AWS Principal Technical Architect (Contract) - active UK Security Clearance required. Location: London, UK (Remote with 1-2 days on-site per month) Contract Length: 6 months, with potential extension About Us At Appvia, we empower customers to accelerate their journey to Cloud and DevOps maturity. As a trusted leader in the industry, we deliver cutting-edge technologies and solutions tailored to support our clients' unique cloud adoption paths. Role Overview We are seeking an experienced AWS Principal Technical Architect to join our secure AWS platform team. In this role, you'll serve as the principal architect, designing scalable, resilient, and secure cloud platforms and applications within an AWS environment. This position focuses heavily on solution design, with less emphasis on hands-on development, allowing you to shape critical architecture decisions and lead technical direction on an Enterprise Data Migration from Legacy Oracle Databases to Microservices. Your expertise in AWS and Container solutions will be essential. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with Appvia Leadership Final - Client Interview Important This is an urgent requirement for a public sector client and will require ACTIVE Security Clearance and NPPV3 approval to start. Architectural Leadership: Act as the lead architect within a secure AWS platform team, focusing on designing scalable, resilient platform solutions for police applications. Technical Design: Develop highly available, multi-cluster EKS solutions, leveraging industry best practices in cloud architecture and security. Stakeholder Engagement: Collaborate with internal and external stakeholders, including civil servants, to define and align platform solutions with customer objectives. Technical Sales Support: Provide technical guidance during client engagements, explaining the benefits of proposed solutions in a clear and concise manner. Strategic Cloud Enablement: Guide customers through cloud-native adoption, educating them on cloud-native technologies and advocating for best practices in cloud and DevOps. Continuous Improvement: Evaluate new AWS services and emerging technologies, providing insights to drive innovation and improve Appvia's internal solutions. Skills and experience Platform Architecture Expertise: Demonstrated experience designing scalable, secure cloud platforms, particularly within AWS. AWS and Microservice Applications Development: Advanced knowledge of AWS application architecture (containers, databases, serverless etc), security tooling best practices. Infrastructure as Code: Mastery of infrastructure-as-code practices and tools like Terraform and CloudFormation. Cloud-Native Solutions: Strong understanding of DevOps, CI/CD, and containerization best practices to support modern application development and deployment. Public Sector Experience: Experience engaging with public sector clients, understanding their unique challenges, and delivering tailored solutions. Technical Communication: Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders. Thought Leadership: Commitment to staying current with industry trends, contributing to knowledge sharing, and driving best practices within the team. Desired technical skills in the following areas: Microservice Applications Development: Java / Spring Boot (plus frameworks), REST API skills, Hibernate Debezium AWS RDS / Aurora Postgres / AWS Open Search AWS API Gateway ISTIO Front End Development: REACT Node.JS Storybook Reporting Architecture: Redshift Athena / QuickSight AWS Glue EMR DMS Kinesis / FireHose Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well. We want you to grow - you'll be joining an exceptional team who is proactive when it comes to learning and knowledge sharing. We're fun - Dog friendly office, wear what makes you comfortable, free snacks in the office, regular team socials, board game nights, industry meetups, pool table & ping pong table! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter, and Tik Tok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
HR Solution Architect - Senior Manager Level - SAP SuccessFactors Join a leading consultancy that guides clients through innovation and transformation to shape their desired future. Combining strategy, technology, data science, and creative design, we drive business innovation and transformation. About the Company As a digital innovation, design, and transformation leader,this company help senior executives shape the future of their businesses. With over 10,000 professionals in offices and studiosworldwide,they create new digital services, products, and business models for sustainable growth.The comapny have acommitment to inclusivity and sustainability and promote flexible working arrangements to ensure an optimal work-life balance. Role Overview In the context of digital transformation and evolving business models, the Employee Experience & HR team helps clients redefine their HR functions using data and emerging technologies. As an HR Solution Architect specialising in SAP SuccessFactors, you will lead digital HR transformations, leveraging your expertise in HR technology to design and implement solutions that enhance employee experience and achieve business goals. Key Responsibilities Lead the design of SAP SuccessFactors and HR Technology solutions in HR transformation projects. Provide functional and technical leadership, ensuring alignment with best practices. Manage project workstreams including functional design, testing, data migration, and integration. Translate business needs into scalable, secure, and high-performance solutions. Build relationships with stakeholders and vendors like SAP, Oracle, and Workday. Govern solution design and technical architecture, creating artefacts such as Technology Roadmaps. Develop thought leadership in HR Technology. Mentor and develop junior colleagues. Stay updated on HR technology trends and recommend continuous improvements. Additional Contributions Internal Contribution: Participate in campaign development, internal think-tanks, and practice development. Learning & Development: Engage in training and certification to support career growth and company needs. Business Development: Lead and contribute to proposals, client pitches, and event hosting. Ideal Candidate Experience in a major consulting firm or industry with a consulting background. Delivered 5+ full lifecycle SAP SuccessFactors implementations or similar.Experience in capability building, proposition delivery and sales. SAP SuccessFactors certifications (desirable). UK Security Clearance (desirable).
Jan 17, 2025
Full time
HR Solution Architect - Senior Manager Level - SAP SuccessFactors Join a leading consultancy that guides clients through innovation and transformation to shape their desired future. Combining strategy, technology, data science, and creative design, we drive business innovation and transformation. About the Company As a digital innovation, design, and transformation leader,this company help senior executives shape the future of their businesses. With over 10,000 professionals in offices and studiosworldwide,they create new digital services, products, and business models for sustainable growth.The comapny have acommitment to inclusivity and sustainability and promote flexible working arrangements to ensure an optimal work-life balance. Role Overview In the context of digital transformation and evolving business models, the Employee Experience & HR team helps clients redefine their HR functions using data and emerging technologies. As an HR Solution Architect specialising in SAP SuccessFactors, you will lead digital HR transformations, leveraging your expertise in HR technology to design and implement solutions that enhance employee experience and achieve business goals. Key Responsibilities Lead the design of SAP SuccessFactors and HR Technology solutions in HR transformation projects. Provide functional and technical leadership, ensuring alignment with best practices. Manage project workstreams including functional design, testing, data migration, and integration. Translate business needs into scalable, secure, and high-performance solutions. Build relationships with stakeholders and vendors like SAP, Oracle, and Workday. Govern solution design and technical architecture, creating artefacts such as Technology Roadmaps. Develop thought leadership in HR Technology. Mentor and develop junior colleagues. Stay updated on HR technology trends and recommend continuous improvements. Additional Contributions Internal Contribution: Participate in campaign development, internal think-tanks, and practice development. Learning & Development: Engage in training and certification to support career growth and company needs. Business Development: Lead and contribute to proposals, client pitches, and event hosting. Ideal Candidate Experience in a major consulting firm or industry with a consulting background. Delivered 5+ full lifecycle SAP SuccessFactors implementations or similar.Experience in capability building, proposition delivery and sales. SAP SuccessFactors certifications (desirable). UK Security Clearance (desirable).
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG Dr. Martens is seeking a dynamic and commercially-driven Country Manager to lead our operations in the UK, ensuring an exceptional customer experience across online and delivering long-term revenue growth and profitability. This role demands a strategic manager with a deep understanding of E-commerce, digital marketing, SEO, omnichannel strategies, and market-specific retail trends. You'll be responsible for leading cross-functional initiatives to strengthen the brand's presence and elevate our premium positioning across digital touchpoints. Develop and execute the business strategy in the UK to deliver the annual budgets and improve the customer proposition, with a key focus on maximising revenue, engagement, and profitability. Champion a premium, seamless customer experience online that aligns with Dr. Martens' brand values and omnichannel strategies, ensuring a consistent brand experience for customers whether they shop in-store or online. Oversee website and campaign performance with a strong focus on improving key E-commerce metrics (including traffic, conversion and AOV, ROAS) and leveraging insights across the business including Retail, wholesale and marketing teams to accelerate trade. Responsible for the Digital trade and content calendar for the UK, ensuring content and campaigns planned are exciting, in line with our product strategy / availability and marketing initiatives and ensuring these are localised to the market. Collaborate with the digital marketing team to drive strong relevant campaigns and support with evaluating performance across key platforms including Tiktok, Meta, and paid search. Ensure the strategy is agile and serves both long term and immediate sales requirements, maintaining a premium on-site experience whilst optimising promotional activations to clear through obsolete stock. Drive a localised SEO strategy for the UK specifically, working closely with the global SEO team on technical optimisations and contractors to deliver SEO outreach campaigns, with a focus on local language and cultural relevance. Leverage the Customer Data Platform (CDP) to deliver targeted retention strategies that build customer loyalty, partnering with the CRM and customer care teams to analyse customer insights. Collaborate with the CRO team to drive data-led online personalisation efforts to enhance the customer journey, offering tailored product recommendations and unique brand experiences and suggesting locally relevant AB tests. Produce ad-hoc analysis on performance across all channels including organic search, CRM & Paid social, sharing to the wider UKteam and presenting to the senior leadership team on a quarterly basis. Monitor on-site search behaviour and external developments to inform search optimisations, product discoverability and recommending trends to the Merchandising team ahead of the following season. Work together with EMEA Content Teams to provide compelling content stories across channels and on-site (including homepages, PLP's, landing pages and PDP's), measuring their impact on conversion rate. Collaborate with the customer service team to optimise the customer journey on-site based on contact reasons and oversee the co-ordination of delivery SLA's, updating where necessary. Review local customer experiences, including delivery, returns and customer feedback to drive continuous improvements, feeding this into the tech roadmap. Collaborating with the UK marketing team to analyse the impacts of upper funnel marketing activities and make recommendations for digital campaigns based on data. Work with the finance team to build the budgets and support with the understanding of any variances to plan. Partner with all channel leads to identify opportunities within paid search, new affiliate partners and making recommendations to optimise paid social campaigns. Partner with the retail teams to review the omni-channel experience and proposition. It goes without saying that everyone at Dr Martens is a team. Therefore, you will be expected to take on other duties as needed. THE STUFF THAT SETS YOU APART 5 years + experience in Digital, with a good understanding of Performance Marketing & CRM A commercial mindset, consistently focused on driving revenue and the customer experience Excellent teamwork, collaboration and communication skills Ability to work from strategy to execution with a hands on mentality Analytical mindset with ability to interpret data to inform decisions and evaluate strategic approaches based on set KPIs Strong communicator with the ability to present to senior stakeholders and build relationships with ease Innovative with experience developing and growing site performance through innovative strategies Driven to achieve the best possible results, having the desire to constantly drive performance forward Ability to use GA4 WHAT'S IN IT FOR YOU? Hybrid working (3 days in office) Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy As You Earn' Dr. Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Are you ready to fill your boots? Apply now.
Jan 17, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG Dr. Martens is seeking a dynamic and commercially-driven Country Manager to lead our operations in the UK, ensuring an exceptional customer experience across online and delivering long-term revenue growth and profitability. This role demands a strategic manager with a deep understanding of E-commerce, digital marketing, SEO, omnichannel strategies, and market-specific retail trends. You'll be responsible for leading cross-functional initiatives to strengthen the brand's presence and elevate our premium positioning across digital touchpoints. Develop and execute the business strategy in the UK to deliver the annual budgets and improve the customer proposition, with a key focus on maximising revenue, engagement, and profitability. Champion a premium, seamless customer experience online that aligns with Dr. Martens' brand values and omnichannel strategies, ensuring a consistent brand experience for customers whether they shop in-store or online. Oversee website and campaign performance with a strong focus on improving key E-commerce metrics (including traffic, conversion and AOV, ROAS) and leveraging insights across the business including Retail, wholesale and marketing teams to accelerate trade. Responsible for the Digital trade and content calendar for the UK, ensuring content and campaigns planned are exciting, in line with our product strategy / availability and marketing initiatives and ensuring these are localised to the market. Collaborate with the digital marketing team to drive strong relevant campaigns and support with evaluating performance across key platforms including Tiktok, Meta, and paid search. Ensure the strategy is agile and serves both long term and immediate sales requirements, maintaining a premium on-site experience whilst optimising promotional activations to clear through obsolete stock. Drive a localised SEO strategy for the UK specifically, working closely with the global SEO team on technical optimisations and contractors to deliver SEO outreach campaigns, with a focus on local language and cultural relevance. Leverage the Customer Data Platform (CDP) to deliver targeted retention strategies that build customer loyalty, partnering with the CRM and customer care teams to analyse customer insights. Collaborate with the CRO team to drive data-led online personalisation efforts to enhance the customer journey, offering tailored product recommendations and unique brand experiences and suggesting locally relevant AB tests. Produce ad-hoc analysis on performance across all channels including organic search, CRM & Paid social, sharing to the wider UKteam and presenting to the senior leadership team on a quarterly basis. Monitor on-site search behaviour and external developments to inform search optimisations, product discoverability and recommending trends to the Merchandising team ahead of the following season. Work together with EMEA Content Teams to provide compelling content stories across channels and on-site (including homepages, PLP's, landing pages and PDP's), measuring their impact on conversion rate. Collaborate with the customer service team to optimise the customer journey on-site based on contact reasons and oversee the co-ordination of delivery SLA's, updating where necessary. Review local customer experiences, including delivery, returns and customer feedback to drive continuous improvements, feeding this into the tech roadmap. Collaborating with the UK marketing team to analyse the impacts of upper funnel marketing activities and make recommendations for digital campaigns based on data. Work with the finance team to build the budgets and support with the understanding of any variances to plan. Partner with all channel leads to identify opportunities within paid search, new affiliate partners and making recommendations to optimise paid social campaigns. Partner with the retail teams to review the omni-channel experience and proposition. It goes without saying that everyone at Dr Martens is a team. Therefore, you will be expected to take on other duties as needed. THE STUFF THAT SETS YOU APART 5 years + experience in Digital, with a good understanding of Performance Marketing & CRM A commercial mindset, consistently focused on driving revenue and the customer experience Excellent teamwork, collaboration and communication skills Ability to work from strategy to execution with a hands on mentality Analytical mindset with ability to interpret data to inform decisions and evaluate strategic approaches based on set KPIs Strong communicator with the ability to present to senior stakeholders and build relationships with ease Innovative with experience developing and growing site performance through innovative strategies Driven to achieve the best possible results, having the desire to constantly drive performance forward Ability to use GA4 WHAT'S IN IT FOR YOU? Hybrid working (3 days in office) Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy As You Earn' Dr. Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Are you ready to fill your boots? Apply now.
Software Engineering Manager - Commercial Trading (Brands) Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer with experience working on highly scalable software solutions across web or backend. Extensive background in software engineering with several years' experience in a variety of systems and technologies. Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering. Excellent people management, interpersonal, analytical, and problem-solving skills. Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken, and able to adjust for different audiences, including non-technical ones. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Jan 17, 2025
Full time
Software Engineering Manager - Commercial Trading (Brands) Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer with experience working on highly scalable software solutions across web or backend. Extensive background in software engineering with several years' experience in a variety of systems and technologies. Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering. Excellent people management, interpersonal, analytical, and problem-solving skills. Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken, and able to adjust for different audiences, including non-technical ones. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Software Engineering Manager - Commercial Trading Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different audiences, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion, and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Access to a fantastic range of wellbeing support, including a 24/7 Virtual GP. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, and we are happy to talk flexible working.
Jan 17, 2025
Full time
Software Engineering Manager - Commercial Trading Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different audiences, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion, and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Access to a fantastic range of wellbeing support, including a 24/7 Virtual GP. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, and we are happy to talk flexible working.
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including; Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% Colleague discount on most things from furniture, fashion and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Jan 17, 2025
Full time
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including; Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% Colleague discount on most things from furniture, fashion and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contribute to our collective success. Our values were crowdsourced by employees and are brought to life through each of us every day - from disruptive innovation and collaboration to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Your Career The Prisma Cloud Solutions Architect is our authority in Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP) and other public cloud environments. You are the "go to" resource for customer interactions that exceed standard systems engineering support requirements. You will be tasked with bringing the benefits of Prisma Cloud, the industry's only comprehensive Cloud Native Security Platform, to customers in the UK. Prisma Cloud integrates capabilities from the world's most innovative security startups and delivers them on an enhanced platform to provide market-leading functionality across all our individual modules. From container security to threat detection to web application and API security, security teams benefit from best-in-class protection. The Prisma Cloud Solutions Architect role is a technical role that directly supports sales delivery of quota. You will be measured by your expertise and your ability to lead to customer successes. There is also a requirement for close interaction with Product Management teams and Consulting Engineering teams to ensure that we continue to out-innovate our competition. Your Impact Present and position the Prisma Cloud platform's benefits and unique differentiators to customers at all levels including engineering team members, security teams, DevOps, application developers, cloud infrastructure owners, and the Governance Risk and Compliance (GRC) team. Lead conversations about industry trends and emerging changes to the security landscape in respect to cloud native deployments. Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative. Lead and support customer demonstrations that showcase our unique value ultimately proving value as early as possible in the sales lifecycle. Help customers adopt the Prisma Cloud platform, a cloud security offering from Palo Alto Networks. Be the technical voice of sales for all things related to security and compliance in cloud native applications deployment on premises or in the Public Cloud (Alicloud, AWS, Azure, Oracle, and GCP). Be an evangelist and importantly a Trusted Advisor to customers helping them to further bring Security, DevOps, and SecOps together (DevSecOps). Write code/scripts as needed or be able to learn if you don't. Run Proof-of-Value (POVs) to ensure the customers' requirements are met in alignment with their vision of success and exceeded where possible thanks to Prisma Cloud's Cloud-Native Security Platform. Work with product management, customer success, technical marketing, and R&D to build requirements, product features, and technical solutions for our customers and provide feedback from customers as well as delivering product future insights for customers. Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the pre-sales process for strategic opportunities. Assist the Channel Systems Engineers with partner enablement and lead generation activities. Help develop relationships with Born-in-Cloud (BiC) partners who are essential when working with our transformative customers. Work with Prisma Cloud Technical Sales Managers to build strategic technical short term & long term plans for their target identified accounts. Develop methods to acquire new customers and nurture existing customers expanding and transforming with Prisma Cloud. Your Experience 3+ years experience in a customer facing role in solution architecture or pre-sales. Proven hands-on experience of public cloud, containers (Kubernetes preferred), and DevOps. Demonstrable experience in securing applications deployed using cloud native compute and deployment services - Helping customers achieve industry and regulatory compliance in addition to some experience of implementing standards such as the NIST 800-190, CIS Benchmarks for Kubernetes, Docker and Linux - CIS benchmarks for AWS, Azure, GCP including GKE are also desired as well as NIST 800-53, NIST 800-171, NIST CSF and SOC. Experience of building or at least modifying container orchestrator YAML deployments. Experience of working with IaC (Infrastructure as Code) solutions such as Terraform, CloudFormation or ARM templates is desirable. Experience of working with customers, demonstrating strong communication and problem solving skills. The Team As part of our Systems Engineering team, you'll support the sales team with technical expertise and guidance when establishing trust with key clients. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Jan 17, 2025
Full time
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contribute to our collective success. Our values were crowdsourced by employees and are brought to life through each of us every day - from disruptive innovation and collaboration to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Your Career The Prisma Cloud Solutions Architect is our authority in Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP) and other public cloud environments. You are the "go to" resource for customer interactions that exceed standard systems engineering support requirements. You will be tasked with bringing the benefits of Prisma Cloud, the industry's only comprehensive Cloud Native Security Platform, to customers in the UK. Prisma Cloud integrates capabilities from the world's most innovative security startups and delivers them on an enhanced platform to provide market-leading functionality across all our individual modules. From container security to threat detection to web application and API security, security teams benefit from best-in-class protection. The Prisma Cloud Solutions Architect role is a technical role that directly supports sales delivery of quota. You will be measured by your expertise and your ability to lead to customer successes. There is also a requirement for close interaction with Product Management teams and Consulting Engineering teams to ensure that we continue to out-innovate our competition. Your Impact Present and position the Prisma Cloud platform's benefits and unique differentiators to customers at all levels including engineering team members, security teams, DevOps, application developers, cloud infrastructure owners, and the Governance Risk and Compliance (GRC) team. Lead conversations about industry trends and emerging changes to the security landscape in respect to cloud native deployments. Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative. Lead and support customer demonstrations that showcase our unique value ultimately proving value as early as possible in the sales lifecycle. Help customers adopt the Prisma Cloud platform, a cloud security offering from Palo Alto Networks. Be the technical voice of sales for all things related to security and compliance in cloud native applications deployment on premises or in the Public Cloud (Alicloud, AWS, Azure, Oracle, and GCP). Be an evangelist and importantly a Trusted Advisor to customers helping them to further bring Security, DevOps, and SecOps together (DevSecOps). Write code/scripts as needed or be able to learn if you don't. Run Proof-of-Value (POVs) to ensure the customers' requirements are met in alignment with their vision of success and exceeded where possible thanks to Prisma Cloud's Cloud-Native Security Platform. Work with product management, customer success, technical marketing, and R&D to build requirements, product features, and technical solutions for our customers and provide feedback from customers as well as delivering product future insights for customers. Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the pre-sales process for strategic opportunities. Assist the Channel Systems Engineers with partner enablement and lead generation activities. Help develop relationships with Born-in-Cloud (BiC) partners who are essential when working with our transformative customers. Work with Prisma Cloud Technical Sales Managers to build strategic technical short term & long term plans for their target identified accounts. Develop methods to acquire new customers and nurture existing customers expanding and transforming with Prisma Cloud. Your Experience 3+ years experience in a customer facing role in solution architecture or pre-sales. Proven hands-on experience of public cloud, containers (Kubernetes preferred), and DevOps. Demonstrable experience in securing applications deployed using cloud native compute and deployment services - Helping customers achieve industry and regulatory compliance in addition to some experience of implementing standards such as the NIST 800-190, CIS Benchmarks for Kubernetes, Docker and Linux - CIS benchmarks for AWS, Azure, GCP including GKE are also desired as well as NIST 800-53, NIST 800-171, NIST CSF and SOC. Experience of building or at least modifying container orchestrator YAML deployments. Experience of working with IaC (Infrastructure as Code) solutions such as Terraform, CloudFormation or ARM templates is desirable. Experience of working with customers, demonstrating strong communication and problem solving skills. The Team As part of our Systems Engineering team, you'll support the sales team with technical expertise and guidance when establishing trust with key clients. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
About Us nShift is the leading global provider of cloud delivery management solutions (SaaS), enabling the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo with over 500 employees across Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania. Our software is used by many world-leading e-commerce, retail, manufacturing, and 3PL shippers, with over 1000 carriers integrated into our platform, nearly three times more than our competitors! If you buy goods online, there is a strong chance that nShift has powered that delivery. Join us as we shape the future of shipping, one frictionless journey at a time. Purpose of Role The Customer Solutions team, part of our Sales organization, supports our Growth and Customer Management teams. We are trusted advisors to both external and internal key stakeholders, delivering market-leading solution sales support to maximize customer value from both a solution and technical perspective in high-value or complex cases. The team plays a vital role in our continuous growth and overall success. We are looking for an experienced, customer-centric, solution-focused, and technical professional to join our expanding international team to fulfill our vision and mission! Overall Responsibility Our ideal candidate thrives on challenges and is enthusiastic about working in a fast-paced environment. If you are eager to work in a role with both strategic and operational importance and enjoy solving complex problems, we look forward to hearing from you! As a Customer Solution Architect, you will work closely with both new and existing strategic customers in collaboration with our Sales and Customer Management teams to deliver quality-assured solutions that increase revenue and ensure high customer satisfaction. You will be seen as an expert in nShift's product portfolio, responsible for solution design and documentation to ensure a high-quality handover to our Professional Services team, ensuring customer growth and satisfaction while signing off on the final delivery. About You To be successful in this role, you have previous experience working with enterprise SaaS solutions, where your technical understanding has enabled you to deliver successful solution designs tailored to customer needs. You will leverage your technical and product knowledge to deliver value-added solutions to our customers, ensuring high satisfaction and revenue growth. Your strong communication, organizational, and time management skills will provide added value to both external and internal stakeholders, where you will act as a trusted advisor. If you are motivated, results-driven, and enjoy working in a team environment, we'd like to meet you. The Area of Responsibility Includes: Provide market-leading solution sales support to maximize customer value. Deliver best-in-class customer-driven product presentations and demos to qualified prospects. Support account owners in the RFP process. Assist sales with compelling proposals. Capture and visualize customer needs to enable the value our product range can offer. Validate and design technical solutions for frictionless handover to our Professional Services team. Support sales enablement partners (integrators, resellers, etc.) from a product and technical perspective. Assist the Customer Management team as a technical liaison with customers to drive growth with the existing customer base. Be a key member of product development, identifying needs from both existing and new customers. Stay up-to-date with new products/services and new pricing/payment plans. Drive internal processes with key stakeholders to achieve visibility, ownership, and a quality-assured customer onboarding process. Drive best practices for the sales organization. Train and educate the Sales teams on effectively demonstrating nShift's products by understanding the value-based offering and how it meets customer needs. Travel to client sites with the account owner if required. Competence and Experience Requirements: Previous experience in Technology/Logistics B2B/SaaS/eCommerce. Experience in solution sales to enterprise customers. Ability to deliver engaging product demonstrations. Ability to lead strategic customers and stakeholders on using our products from a best practice and revenue growth perspective. Experience in designing and delivering technical solutions. Experience with technical integration between systems and working with development teams on requirements. Good organizational skills, including prioritizing, planning, and controlling objectives. Strong tolerance for and ability to focus and execute in a changing environment. Creative mindset and great problem-solving skills. Strong communication and networking skills. Strong written and oral communication skills in English; additional languages are a merit. Proactive approach with the ability to take ownership and initiative. Ability to work independently and collaboratively within a team. University degree or equivalent education is an advantage. Flexible mindset and can-do attitude: Willingness to adapt to customer and organizational needs. Proven work experience as a Presales Consultant, Technical Account Manager, Solution Architect, Solution Engineer, or similar role. Experience with nShift's enterprise product offering is an advantage. At nShift, we believe in embracing diversity in all forms and fostering an inclusive environment, which is essential for our continued success. We're an equal-opportunity employer, meaning all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status.
Jan 17, 2025
Full time
About Us nShift is the leading global provider of cloud delivery management solutions (SaaS), enabling the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo with over 500 employees across Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania. Our software is used by many world-leading e-commerce, retail, manufacturing, and 3PL shippers, with over 1000 carriers integrated into our platform, nearly three times more than our competitors! If you buy goods online, there is a strong chance that nShift has powered that delivery. Join us as we shape the future of shipping, one frictionless journey at a time. Purpose of Role The Customer Solutions team, part of our Sales organization, supports our Growth and Customer Management teams. We are trusted advisors to both external and internal key stakeholders, delivering market-leading solution sales support to maximize customer value from both a solution and technical perspective in high-value or complex cases. The team plays a vital role in our continuous growth and overall success. We are looking for an experienced, customer-centric, solution-focused, and technical professional to join our expanding international team to fulfill our vision and mission! Overall Responsibility Our ideal candidate thrives on challenges and is enthusiastic about working in a fast-paced environment. If you are eager to work in a role with both strategic and operational importance and enjoy solving complex problems, we look forward to hearing from you! As a Customer Solution Architect, you will work closely with both new and existing strategic customers in collaboration with our Sales and Customer Management teams to deliver quality-assured solutions that increase revenue and ensure high customer satisfaction. You will be seen as an expert in nShift's product portfolio, responsible for solution design and documentation to ensure a high-quality handover to our Professional Services team, ensuring customer growth and satisfaction while signing off on the final delivery. About You To be successful in this role, you have previous experience working with enterprise SaaS solutions, where your technical understanding has enabled you to deliver successful solution designs tailored to customer needs. You will leverage your technical and product knowledge to deliver value-added solutions to our customers, ensuring high satisfaction and revenue growth. Your strong communication, organizational, and time management skills will provide added value to both external and internal stakeholders, where you will act as a trusted advisor. If you are motivated, results-driven, and enjoy working in a team environment, we'd like to meet you. The Area of Responsibility Includes: Provide market-leading solution sales support to maximize customer value. Deliver best-in-class customer-driven product presentations and demos to qualified prospects. Support account owners in the RFP process. Assist sales with compelling proposals. Capture and visualize customer needs to enable the value our product range can offer. Validate and design technical solutions for frictionless handover to our Professional Services team. Support sales enablement partners (integrators, resellers, etc.) from a product and technical perspective. Assist the Customer Management team as a technical liaison with customers to drive growth with the existing customer base. Be a key member of product development, identifying needs from both existing and new customers. Stay up-to-date with new products/services and new pricing/payment plans. Drive internal processes with key stakeholders to achieve visibility, ownership, and a quality-assured customer onboarding process. Drive best practices for the sales organization. Train and educate the Sales teams on effectively demonstrating nShift's products by understanding the value-based offering and how it meets customer needs. Travel to client sites with the account owner if required. Competence and Experience Requirements: Previous experience in Technology/Logistics B2B/SaaS/eCommerce. Experience in solution sales to enterprise customers. Ability to deliver engaging product demonstrations. Ability to lead strategic customers and stakeholders on using our products from a best practice and revenue growth perspective. Experience in designing and delivering technical solutions. Experience with technical integration between systems and working with development teams on requirements. Good organizational skills, including prioritizing, planning, and controlling objectives. Strong tolerance for and ability to focus and execute in a changing environment. Creative mindset and great problem-solving skills. Strong communication and networking skills. Strong written and oral communication skills in English; additional languages are a merit. Proactive approach with the ability to take ownership and initiative. Ability to work independently and collaboratively within a team. University degree or equivalent education is an advantage. Flexible mindset and can-do attitude: Willingness to adapt to customer and organizational needs. Proven work experience as a Presales Consultant, Technical Account Manager, Solution Architect, Solution Engineer, or similar role. Experience with nShift's enterprise product offering is an advantage. At nShift, we believe in embracing diversity in all forms and fostering an inclusive environment, which is essential for our continued success. We're an equal-opportunity employer, meaning all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status.
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering. Excellent people management, interpersonal, analytical, and problem-solving skills. Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken, and able to adjust for different audiences, including non-technical ones. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion, and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website, including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Jan 17, 2025
Full time
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering. Excellent people management, interpersonal, analytical, and problem-solving skills. Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken, and able to adjust for different audiences, including non-technical ones. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical. Desirable Experience Knowledge of the Retail domain, particularly around product lifecycle or merchandise and sales planning, is of interest, but not a necessity. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion, and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website, including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes. Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Program Director NTT DATA Business Solutions - NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 29 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. The Project/Programme Director defines an optimum project approach and takes overarching responsibility for the delivery and governance of large enterprise projects of over 4,000 person-days. He/She manages projects, directs programmes, and supports pre-sales activity by identifying, developing, and acting upon opportunities. A recognised leader, able to develop and mentor others and innovate NDBS propositions, as well as providing guidance to the business on successful project and programme leadership. The Project/Programme Director is also likely to lead a team within the Delivery Management Practice. They will lead and maximize the activity of the project team on assigned projects. In addition, the Project/Programme Director is a named ambassador with a wide professional network, delivering service levels with clarity and confidence at CxO level to create successful business relationships, ensuring reference-able projects, supporting the growth of the business. They are focused on supporting the on-time and on-budget delivery of successful solutions and the achievement of team utilisation at >80% whilst maintaining a gross margin of >25%. DUTIES AND RESPONSIBILITIES Client Ownership Creates, maintains, and develops relationships to sustain client interest and growth. Has the ability to meet the needs of each customer and successfully leads and influences team members in the delivery of the service. Operates with gravitas at Director Level. Contributes to technical discussions with integration know-how. Has a clear understanding of the overall processes in the project/programme and can give professional support in discussions and drive decisions. Ensures project/programme approach, timing, and impact are all properly aligned. Provides coaching, guidance, direction, and leadership to the project team and project manager in relation to various issues, risks, activities, general management, and project approach. Ensures business is properly contracted so that the client has absolute clarity over the level of service and NDBS makes revenue target and EBIT margin. Gross profit margin at >25%. Makes solid and reliable decisions in complex environments. Solves problems through a wide knowledge spectrum and experience. Has commercial awareness of and drives client opportunities. Builds for the future. Is a convincer and has the gravitas to influence at all levels. Provides strategic support to help clients with changes/transformation, identifies opportunities and solutions for NDBS within that opportunity. Understands complex client contracts and tracks content. Ensures changes to scope are controlled and agreed with the client through proper change management. Creates a broad atmosphere of trust even in complicated customer relationships and performs as a bridge to NDBS whilst building company reputation for reference-able excellence. Project Delivery Defines the optimum project approach based on NDBS standards. Organises the project. Manages scope and expectations ensuring maintenance and development of NDBS engagement delivery guidelines and methodologies. Gives the project team clear input of the project/programme procedure and of the requirements. Is accountable for the project planning with respect to people, cost, and deadlines. Manages and delivers projects/programmes in accordance with defined guidelines leveraging agreed tools to support the process with consistent and uniform project reporting. Controls and delivers projects to budget, within timelines managed with the client, and to quality standards. Proactively identifies, manages, and shares risks and communicates progress. Maintains strict change control which balances commercial sensitivity with customer satisfaction. Reports project progress and RAID status to the Executive team and manages similar activity for direct reports. Establishes and maintains quality standards. Has the ability to draft concepts of risk assessment, use applicable tools respectively, and actively draws up measures for reducing or minimizing risks. People Management and Development Continually develops own technical and soft skills to ensure skills are developed to meet requirements of the role and remain a respected and trusted advisor within a competitive market. Proactively shares knowledge and skill base with the team, contributes to increasing skill base across the business. Mentors and supports project team members providing input into the Talent Management Programme. Contributes to the principle that all people have the opportunity to develop their professional potential. Assists with the onboarding and orientation of new employees actively supporting the team and its development. Utilisation and Revenue Drives and delivers revenue in line with targets. Convinces and inspires by his/her personality and behaviour and communication style. Manages a portfolio of client projects/programmes and/or engagements to effectively manage the operational risk to NDBS e.g. resource deployment, financial dimensions, service delivery. Identifies, outlines, and delivers project resource plans to meet personal and company utilisation targets. Escalates and drives the conversation to maximize opportunities for NDBS and business revenue. Brings together the power of the NDBS UK business along with our parent and sister companies within NTT and our business partners. Minimises risk of FOC (free of charge) days. PERSON SPECIFICATION Minimum 12 years' overall experience, with 10 in relevant domain, industry and/or project/programme experience. Successful delivery and experience of all elements of a minimum of 10 full project lifecycles on large size projects of >3,000 person-days. Multiple full SAP project life cycles, end to end experience from project initiation through to go-live as well as experience of managing multiple medium to large projects £2M+ value. Actively searches for, controls quality improvements in the project, and independently takes measures for quality-ensuring actions. Steers and controls a project with respect to resources and time in connection with the overall customer situation. Prince 2 or equivalent project management certification and/or experience of Agile methodologies an advantage but not essential. Broad and deep understanding of Activate methodology preferably certified. Demonstrable experience of accurate and effective project/programme reporting, both internal and external. Experience in deploying SAP solutions 4+ preferred of the following industries: pharmaceuticals, discrete manufacturing, engineering, process manufacturing, wholesale, consumer products, food. Produces high-quality project and bid documentation plus quality assurance review of project documents. Drives results, effects, convinces and inspires by own personality, is a role model for the project team and manages unexpected situations successfully. Remains confident and cautious and does not lose track of the project goal. Moderates conflicts in projects, brings about compromises, and is assertive and convincing. Able to lead and co-ordinate integrated workshops with detail and complexity. Run director "C" level workshops and playback. Demonstrates a high level of commitment to the implementation of company strategy and vision. Supports team integration, especially with respect to tasks and interface work, is assertive and convincing, handles feedback positively and gives constructive feedback. Is increasingly perceived as a trustworthy contact person by the customer. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. Contributes expertise via special reports, magazines, or through presentations. Initiates the sharing and delivery of expertise and knowledge across the wide business network. A full UK driving licence and be willing to travel frequently to different UK customer sites including working away from home as required, the successful candidate will be home based. Professional, confident and trusted with the gravitas to succeed in any business environment and in the building of strong relationships at every level, both internal and external. Note - this is a delivery-focused role, although some sales support and business development will be involved, this will be a relatively minor aspect. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here . click apply for full job details
Jan 17, 2025
Full time
Program Director NTT DATA Business Solutions - NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 29 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. The Project/Programme Director defines an optimum project approach and takes overarching responsibility for the delivery and governance of large enterprise projects of over 4,000 person-days. He/She manages projects, directs programmes, and supports pre-sales activity by identifying, developing, and acting upon opportunities. A recognised leader, able to develop and mentor others and innovate NDBS propositions, as well as providing guidance to the business on successful project and programme leadership. The Project/Programme Director is also likely to lead a team within the Delivery Management Practice. They will lead and maximize the activity of the project team on assigned projects. In addition, the Project/Programme Director is a named ambassador with a wide professional network, delivering service levels with clarity and confidence at CxO level to create successful business relationships, ensuring reference-able projects, supporting the growth of the business. They are focused on supporting the on-time and on-budget delivery of successful solutions and the achievement of team utilisation at >80% whilst maintaining a gross margin of >25%. DUTIES AND RESPONSIBILITIES Client Ownership Creates, maintains, and develops relationships to sustain client interest and growth. Has the ability to meet the needs of each customer and successfully leads and influences team members in the delivery of the service. Operates with gravitas at Director Level. Contributes to technical discussions with integration know-how. Has a clear understanding of the overall processes in the project/programme and can give professional support in discussions and drive decisions. Ensures project/programme approach, timing, and impact are all properly aligned. Provides coaching, guidance, direction, and leadership to the project team and project manager in relation to various issues, risks, activities, general management, and project approach. Ensures business is properly contracted so that the client has absolute clarity over the level of service and NDBS makes revenue target and EBIT margin. Gross profit margin at >25%. Makes solid and reliable decisions in complex environments. Solves problems through a wide knowledge spectrum and experience. Has commercial awareness of and drives client opportunities. Builds for the future. Is a convincer and has the gravitas to influence at all levels. Provides strategic support to help clients with changes/transformation, identifies opportunities and solutions for NDBS within that opportunity. Understands complex client contracts and tracks content. Ensures changes to scope are controlled and agreed with the client through proper change management. Creates a broad atmosphere of trust even in complicated customer relationships and performs as a bridge to NDBS whilst building company reputation for reference-able excellence. Project Delivery Defines the optimum project approach based on NDBS standards. Organises the project. Manages scope and expectations ensuring maintenance and development of NDBS engagement delivery guidelines and methodologies. Gives the project team clear input of the project/programme procedure and of the requirements. Is accountable for the project planning with respect to people, cost, and deadlines. Manages and delivers projects/programmes in accordance with defined guidelines leveraging agreed tools to support the process with consistent and uniform project reporting. Controls and delivers projects to budget, within timelines managed with the client, and to quality standards. Proactively identifies, manages, and shares risks and communicates progress. Maintains strict change control which balances commercial sensitivity with customer satisfaction. Reports project progress and RAID status to the Executive team and manages similar activity for direct reports. Establishes and maintains quality standards. Has the ability to draft concepts of risk assessment, use applicable tools respectively, and actively draws up measures for reducing or minimizing risks. People Management and Development Continually develops own technical and soft skills to ensure skills are developed to meet requirements of the role and remain a respected and trusted advisor within a competitive market. Proactively shares knowledge and skill base with the team, contributes to increasing skill base across the business. Mentors and supports project team members providing input into the Talent Management Programme. Contributes to the principle that all people have the opportunity to develop their professional potential. Assists with the onboarding and orientation of new employees actively supporting the team and its development. Utilisation and Revenue Drives and delivers revenue in line with targets. Convinces and inspires by his/her personality and behaviour and communication style. Manages a portfolio of client projects/programmes and/or engagements to effectively manage the operational risk to NDBS e.g. resource deployment, financial dimensions, service delivery. Identifies, outlines, and delivers project resource plans to meet personal and company utilisation targets. Escalates and drives the conversation to maximize opportunities for NDBS and business revenue. Brings together the power of the NDBS UK business along with our parent and sister companies within NTT and our business partners. Minimises risk of FOC (free of charge) days. PERSON SPECIFICATION Minimum 12 years' overall experience, with 10 in relevant domain, industry and/or project/programme experience. Successful delivery and experience of all elements of a minimum of 10 full project lifecycles on large size projects of >3,000 person-days. Multiple full SAP project life cycles, end to end experience from project initiation through to go-live as well as experience of managing multiple medium to large projects £2M+ value. Actively searches for, controls quality improvements in the project, and independently takes measures for quality-ensuring actions. Steers and controls a project with respect to resources and time in connection with the overall customer situation. Prince 2 or equivalent project management certification and/or experience of Agile methodologies an advantage but not essential. Broad and deep understanding of Activate methodology preferably certified. Demonstrable experience of accurate and effective project/programme reporting, both internal and external. Experience in deploying SAP solutions 4+ preferred of the following industries: pharmaceuticals, discrete manufacturing, engineering, process manufacturing, wholesale, consumer products, food. Produces high-quality project and bid documentation plus quality assurance review of project documents. Drives results, effects, convinces and inspires by own personality, is a role model for the project team and manages unexpected situations successfully. Remains confident and cautious and does not lose track of the project goal. Moderates conflicts in projects, brings about compromises, and is assertive and convincing. Able to lead and co-ordinate integrated workshops with detail and complexity. Run director "C" level workshops and playback. Demonstrates a high level of commitment to the implementation of company strategy and vision. Supports team integration, especially with respect to tasks and interface work, is assertive and convincing, handles feedback positively and gives constructive feedback. Is increasingly perceived as a trustworthy contact person by the customer. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. Contributes expertise via special reports, magazines, or through presentations. Initiates the sharing and delivery of expertise and knowledge across the wide business network. A full UK driving licence and be willing to travel frequently to different UK customer sites including working away from home as required, the successful candidate will be home based. Professional, confident and trusted with the gravitas to succeed in any business environment and in the building of strong relationships at every level, both internal and external. Note - this is a delivery-focused role, although some sales support and business development will be involved, this will be a relatively minor aspect. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here . click apply for full job details
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Store Manager - London Spitalfields We are looking for an engaging, inspirational Store Manager to lead our diverse team at our Spitalfields store. Our Store Managers provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. THE GIG - Store Manager - London Spitalfields Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations. Overall responsibility for Health & Safety and security issues within the store including implementing search procedures and achieving set KPI's in line with the store's budgets. Monitoring P&L and managing all controllable costs for the store (including payroll). Driving sales performance targets (e.g. Conversion, ATV & UPT). Implementing and driving high standards of customer service within the store. Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention, etc. Managing and developing the store team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop, etc.), efficient operations, and enhancing customer experience. At DM your technical capability will go hand in hand with the below: Great relationship management that delivers results through effective teamwork. You'll be a proud custodian of our DM's culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance & support to other team members. You will take ownership of your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; sharing best practices across the team/business and encouraging idea sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Store Manager you should have/or be: Passion for our product. Similar experience in a Store Manager role (within a fashion/lifestyle brand would be preferable). Experience of coaching, developing, and mentoring a retail team (including dealing with performance issues). Sales oriented and able to drive others to achieve store goals and objectives. Excellent communication, numeracy & literacy skills. Good I.T literacy - experience of Microsoft Office applications, Scheduling tools, Cash Management & EPOS systems. Demonstrate resilience and think quickly on their feet on how to resolve emergent issues. WHAT'S IN IT FOR YOU? Bonus incentives. Welcome pair of Docs. 65% off all footwear. 50% off all accessories. 2 paid volunteer days per year. Generous holiday allowance. Matched pension contributions. Private Healthcare. Complimentary access to virtual GP via the RetailTrust. Opportunities for growth. Access to our Employee Assistance Programme & Mental Health First Aiders. Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Jan 17, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Store Manager - London Spitalfields We are looking for an engaging, inspirational Store Manager to lead our diverse team at our Spitalfields store. Our Store Managers provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. THE GIG - Store Manager - London Spitalfields Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations. Overall responsibility for Health & Safety and security issues within the store including implementing search procedures and achieving set KPI's in line with the store's budgets. Monitoring P&L and managing all controllable costs for the store (including payroll). Driving sales performance targets (e.g. Conversion, ATV & UPT). Implementing and driving high standards of customer service within the store. Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention, etc. Managing and developing the store team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop, etc.), efficient operations, and enhancing customer experience. At DM your technical capability will go hand in hand with the below: Great relationship management that delivers results through effective teamwork. You'll be a proud custodian of our DM's culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance & support to other team members. You will take ownership of your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; sharing best practices across the team/business and encouraging idea sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Store Manager you should have/or be: Passion for our product. Similar experience in a Store Manager role (within a fashion/lifestyle brand would be preferable). Experience of coaching, developing, and mentoring a retail team (including dealing with performance issues). Sales oriented and able to drive others to achieve store goals and objectives. Excellent communication, numeracy & literacy skills. Good I.T literacy - experience of Microsoft Office applications, Scheduling tools, Cash Management & EPOS systems. Demonstrate resilience and think quickly on their feet on how to resolve emergent issues. WHAT'S IN IT FOR YOU? Bonus incentives. Welcome pair of Docs. 65% off all footwear. 50% off all accessories. 2 paid volunteer days per year. Generous holiday allowance. Matched pension contributions. Private Healthcare. Complimentary access to virtual GP via the RetailTrust. Opportunities for growth. Access to our Employee Assistance Programme & Mental Health First Aiders. Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Why choose Reiss? With the intrinsic sustainability, quality, and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions, and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams, this means providing elevated customer service, a store environment that stands out in the market, and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in London, Brompton Road on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets, and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintaining effective and efficient operational processes, procedures, and administration Supporting with recruitment and conducting performance/probation reviews Deputising in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical, and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused, and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent, and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Jan 17, 2025
Full time
Why choose Reiss? With the intrinsic sustainability, quality, and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions, and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams, this means providing elevated customer service, a store environment that stands out in the market, and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in London, Brompton Road on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets, and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintaining effective and efficient operational processes, procedures, and administration Supporting with recruitment and conducting performance/probation reviews Deputising in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical, and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused, and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent, and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Brompton Rd, Knightsbridge on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Jan 17, 2025
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Brompton Rd, Knightsbridge on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
London, LND, GB Permanent Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty. Azzedine Alaïa, a legendary master of cut, changed the look of fashion in the 80's with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier, perpetuates his quest of perfection and modernity, sharing the same technical skills and passion for arts. Shape driven creations and iconic knits are sculpted on the body, crafting unique interpretations of the free beauty of women. HOW WILL YOU MAKE AN IMPACT? Co-monitor the achievement of sales targets and KPI's for the boutique Work with the Boutique Director on quarterly action plan to deliver expected growth and reach targets Provide monthly and adhoc reporting (sales, traffic, KPls, follow up, missed sales, stock issues, CS, discount ) and propose corrective actions. Support the effective running of the boutique Team management and people development: Support the Boutique Director in the management of the team to optimize personal and boutique performance and profitability Communicate and motivate the team around the strategy and vision of the Maison and their collective and individual contributions Support the Boutique Director in conducting team meetings, ensuring that staff is aware of the targets and clients experience best practices Support the Boutique Director with the annual performance management process to provide feedback Delegate operations activities and establish clear responsibilities within the team Assist the Boutique Director to provide trainings to the team and support the coaching to drive success Create a business-oriented approach and positive mindset in the boutique through team builder and supportive environment Champion clienteling behaviors and ways of working among the team to drive a client centric business: proactive outreach with existing clients and prospects, head to toe styling, working by appointment Elevate client experience in store and out of store ensuring brand guidelines are met Define with HQ & Boutique Director the objectives in terms of client retention, recruitment and reactivation to achieve sales target Leverage all clienteling tools to achieve the results: clienteling app, client development plans, local experiences. Report on ROI following clienteling and CRM actions implemented in store, providing insight to unlock specific opportunities by store and client segment Work with retail network on strategy and execution of customer plans to reach top client growth objectives Research and negotiate local opportunities to partner with personal shoppers / stylists, and other targeted and qualitative groups to acquire luxury audience Boutique operations and administration: Responsible for all group, Maison and boutique policies, procedures and guidelines to be applied in-store Monitor visual merchandising and displays to maintain brand image and boutique presentation Ensure compliance with sales, financial and security procedures as outlined by the Maison Supervise the boutique back office and administration, incl invoices, plannings, payroll, commissions etc. Monitor the quality of the client database per sales associate and that daily traffic is counted correctly daily Ensure the boutique is properly maintained (light, furniture etc) and take corrective actions in accordance with the Brand standards & guidelines HOW WILL YOU EXPERIENCE SUCCESS WITH US? Previous boutique management experience, especially in the field of luxury retail Strong people leadership skills and business acumen Excellent interpersonal, communication and organizational skills Ability to motivate and develop team as per ALAÏA's values Ability to show innovation and initiative, be proactive and pre-empt boutique and team issues Excellent presentation and brand ambassador for ALAÏA Ability to handle multiple demands and competing priorities Strong customer service approach and ability to drive CRM initiatives Fluent English (written and oral), Foreign languages a plus WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team
Jan 17, 2025
Full time
London, LND, GB Permanent Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty. Azzedine Alaïa, a legendary master of cut, changed the look of fashion in the 80's with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier, perpetuates his quest of perfection and modernity, sharing the same technical skills and passion for arts. Shape driven creations and iconic knits are sculpted on the body, crafting unique interpretations of the free beauty of women. HOW WILL YOU MAKE AN IMPACT? Co-monitor the achievement of sales targets and KPI's for the boutique Work with the Boutique Director on quarterly action plan to deliver expected growth and reach targets Provide monthly and adhoc reporting (sales, traffic, KPls, follow up, missed sales, stock issues, CS, discount ) and propose corrective actions. Support the effective running of the boutique Team management and people development: Support the Boutique Director in the management of the team to optimize personal and boutique performance and profitability Communicate and motivate the team around the strategy and vision of the Maison and their collective and individual contributions Support the Boutique Director in conducting team meetings, ensuring that staff is aware of the targets and clients experience best practices Support the Boutique Director with the annual performance management process to provide feedback Delegate operations activities and establish clear responsibilities within the team Assist the Boutique Director to provide trainings to the team and support the coaching to drive success Create a business-oriented approach and positive mindset in the boutique through team builder and supportive environment Champion clienteling behaviors and ways of working among the team to drive a client centric business: proactive outreach with existing clients and prospects, head to toe styling, working by appointment Elevate client experience in store and out of store ensuring brand guidelines are met Define with HQ & Boutique Director the objectives in terms of client retention, recruitment and reactivation to achieve sales target Leverage all clienteling tools to achieve the results: clienteling app, client development plans, local experiences. Report on ROI following clienteling and CRM actions implemented in store, providing insight to unlock specific opportunities by store and client segment Work with retail network on strategy and execution of customer plans to reach top client growth objectives Research and negotiate local opportunities to partner with personal shoppers / stylists, and other targeted and qualitative groups to acquire luxury audience Boutique operations and administration: Responsible for all group, Maison and boutique policies, procedures and guidelines to be applied in-store Monitor visual merchandising and displays to maintain brand image and boutique presentation Ensure compliance with sales, financial and security procedures as outlined by the Maison Supervise the boutique back office and administration, incl invoices, plannings, payroll, commissions etc. Monitor the quality of the client database per sales associate and that daily traffic is counted correctly daily Ensure the boutique is properly maintained (light, furniture etc) and take corrective actions in accordance with the Brand standards & guidelines HOW WILL YOU EXPERIENCE SUCCESS WITH US? Previous boutique management experience, especially in the field of luxury retail Strong people leadership skills and business acumen Excellent interpersonal, communication and organizational skills Ability to motivate and develop team as per ALAÏA's values Ability to show innovation and initiative, be proactive and pre-empt boutique and team issues Excellent presentation and brand ambassador for ALAÏA Ability to handle multiple demands and competing priorities Strong customer service approach and ability to drive CRM initiatives Fluent English (written and oral), Foreign languages a plus WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team
Location(s): One Canada Square, Canary Wharf, London, E14 5FA, GB Line Of Business: Finance(FIN) Job Category: Corporate Services Experience Level: Experienced Hire At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. The Role / Responsibilities: Reporting: Preparation of quarterly and annual calculations of current and deferred tax provisions for EMEA under US GAAP for management reporting and for inclusion in the published consolidated Financial Statements of MCO. Reconciliation of statutory to management reported tax for GAAP adjustments. Ensuring tax provisions and prior year adjustments are prepared timely and booked accurately. Preparation/review of statutory tax notes across EMEA. Assisting with the preparation of the projected ETR. Managing quarterly/year end support files for external auditors. Ensuring SOX processes are followed. Corporate tax compliance: Managing/reviewing of returns for the EMEA region. Ensuring that compliance is prepared, reviewed, and submitted in a timely manner. Ensuring that all corporate tax payments on account are made on time. Assisting with gathering information during tax audits. Indirect Taxation/Other: Review of VAT returns and EC Sales list across EMEA. Ensuring all VAT filings (including payments) are completed timely. Dealing with day-to-day VAT and withholding tax queries from the business. Preparation of PAYE Settlement Agreements for companies in the UK group. Monitoring and research of tax legislative changes that may impact the business. Assisting with transfer pricing information provision. Involvement in ad-hoc projects. Qualifications: Preferably CTA, ACA or ACCA qualified. Significant tax experience; specifically related to corporate tax and VAT (preferably in a large multi-national company or in a major accounting firm). Both US GAAP and IFRS tax accounting experience preferred. Exposure to transfer pricing issues preferred. Very good technical knowledge of UK corporation tax and a good understanding of international tax issues (EMEA). European tax compliance experience. Knowledge of Microsoft Office. Knowledge of a major financial system, experience with SAP preferable. Competent written and verbal communication skills. Strong organizational skills, analytical skills, attention to detail and proactive approach. Other European language is a bonus. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.
Jan 17, 2025
Full time
Location(s): One Canada Square, Canary Wharf, London, E14 5FA, GB Line Of Business: Finance(FIN) Job Category: Corporate Services Experience Level: Experienced Hire At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. The Role / Responsibilities: Reporting: Preparation of quarterly and annual calculations of current and deferred tax provisions for EMEA under US GAAP for management reporting and for inclusion in the published consolidated Financial Statements of MCO. Reconciliation of statutory to management reported tax for GAAP adjustments. Ensuring tax provisions and prior year adjustments are prepared timely and booked accurately. Preparation/review of statutory tax notes across EMEA. Assisting with the preparation of the projected ETR. Managing quarterly/year end support files for external auditors. Ensuring SOX processes are followed. Corporate tax compliance: Managing/reviewing of returns for the EMEA region. Ensuring that compliance is prepared, reviewed, and submitted in a timely manner. Ensuring that all corporate tax payments on account are made on time. Assisting with gathering information during tax audits. Indirect Taxation/Other: Review of VAT returns and EC Sales list across EMEA. Ensuring all VAT filings (including payments) are completed timely. Dealing with day-to-day VAT and withholding tax queries from the business. Preparation of PAYE Settlement Agreements for companies in the UK group. Monitoring and research of tax legislative changes that may impact the business. Assisting with transfer pricing information provision. Involvement in ad-hoc projects. Qualifications: Preferably CTA, ACA or ACCA qualified. Significant tax experience; specifically related to corporate tax and VAT (preferably in a large multi-national company or in a major accounting firm). Both US GAAP and IFRS tax accounting experience preferred. Exposure to transfer pricing issues preferred. Very good technical knowledge of UK corporation tax and a good understanding of international tax issues (EMEA). European tax compliance experience. Knowledge of Microsoft Office. Knowledge of a major financial system, experience with SAP preferable. Competent written and verbal communication skills. Strong organizational skills, analytical skills, attention to detail and proactive approach. Other European language is a bonus. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.
An Outstanding Opportunity for a Sales Leader with a Growth Mindset Are you a hands-on, entrepreneurial sales leader ready to drive growth in an SME-focused, Microsoft-centric MSP, renowned for service excellence and client loyalty? The Role: Head of Sales Location: London HQ at least 3 days per week in the office Salary: circa £130,000 base (£260,000 OTE, uncapped) depending on experience Comprehensive benefits package Type: Full Time - Permanent As our Head of Sales, you will lead from the front, building trusted relationships with new and existing clients in regulated industries. This player-manager role is integral to our growth journey, with responsibilities spanning sales leadership and team development. You'll be part of a senior management team helping shape the company's strategic direction, focusing on delivering consistent revenue growth. If your proudest achievements stem from relationship-driven SME MSP sales, this role is an ideal fit. About Us: We're a nimble, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. Entering an ambitious growth phase, we're looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity Reporting to the CEO, you will: Lead the sales and marketing team with a strategic focus on expanding our reach within our target markets. Develop and nurture meaningful client relationships, positioning our technical expertise to create shared value. Collaborate with the senior management team to help shape the business's strategic direction, ensuring consistent, profitable revenue growth. Key Responsibilities: Achieve and exceed sales targets through direct sales and team leadership. Strengthen client relationships and broaden our footprint across key verticals. Contribute to the business's strategic direction and long-term planning. Your Experience: Proven record in SME MSP sales, particularly with 20-150 user organisations. Evidence of successful leadership of high-performance teams, in particular in new logo wins, setting commission plans, and driving results. Demonstrable knowledge of Microsoft 365 and Azure environments, with skills in crafting compelling proposals. Sound judgment and commercial acumen across complex sales scenarios. Why This Role? We offer an environment where your impact is visible and valued. If you're ready to bring your strategic vision, entrepreneurial approach, and deep MSP sector knowledge to a team that values service excellence and growth, we want to hear from you. Your Background: With proven success in SME MSP sales, team leadership, and growth-focused strategies, you'll understand our clients' needs and know how to articulate value at every stage of the sales journey. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
Jan 17, 2025
Full time
An Outstanding Opportunity for a Sales Leader with a Growth Mindset Are you a hands-on, entrepreneurial sales leader ready to drive growth in an SME-focused, Microsoft-centric MSP, renowned for service excellence and client loyalty? The Role: Head of Sales Location: London HQ at least 3 days per week in the office Salary: circa £130,000 base (£260,000 OTE, uncapped) depending on experience Comprehensive benefits package Type: Full Time - Permanent As our Head of Sales, you will lead from the front, building trusted relationships with new and existing clients in regulated industries. This player-manager role is integral to our growth journey, with responsibilities spanning sales leadership and team development. You'll be part of a senior management team helping shape the company's strategic direction, focusing on delivering consistent revenue growth. If your proudest achievements stem from relationship-driven SME MSP sales, this role is an ideal fit. About Us: We're a nimble, London-based Managed Services Provider (MSP) with deep expertise in Microsoft technologies and a specialised focus on regulated sectors. Entering an ambitious growth phase, we're looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity Reporting to the CEO, you will: Lead the sales and marketing team with a strategic focus on expanding our reach within our target markets. Develop and nurture meaningful client relationships, positioning our technical expertise to create shared value. Collaborate with the senior management team to help shape the business's strategic direction, ensuring consistent, profitable revenue growth. Key Responsibilities: Achieve and exceed sales targets through direct sales and team leadership. Strengthen client relationships and broaden our footprint across key verticals. Contribute to the business's strategic direction and long-term planning. Your Experience: Proven record in SME MSP sales, particularly with 20-150 user organisations. Evidence of successful leadership of high-performance teams, in particular in new logo wins, setting commission plans, and driving results. Demonstrable knowledge of Microsoft 365 and Azure environments, with skills in crafting compelling proposals. Sound judgment and commercial acumen across complex sales scenarios. Why This Role? We offer an environment where your impact is visible and valued. If you're ready to bring your strategic vision, entrepreneurial approach, and deep MSP sector knowledge to a team that values service excellence and growth, we want to hear from you. Your Background: With proven success in SME MSP sales, team leadership, and growth-focused strategies, you'll understand our clients' needs and know how to articulate value at every stage of the sales journey. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
Why Join Us? Industry Leader: Be part of a top-tier European provider of digital financial and technical solutions, working with leading businesses across the UK. Innovative Solutions: Drive the adoption of cutting-edge financial solutions, including technology leasing, subscription-based services, and smart technology investments. Growth Opportunities: Develop a portfolio of strategic clients and partnerships, with opportunities to expand into global markets. Impactful Role: Build strong relationships with senior decision-makers and contribute directly to revenue and margin growth. Dynamic Environment: Join a fast-paced and collaborative team, with autonomy to drive results and a clear career progression path. Key Responsibilities: Develop and grow a portfolio of new clients, leveraging strategic partnerships and personal networking to source opportunities. Structure and sell financial solutions, including leasing, subscription-based services, and as-a-Service offerings for smart/digital products. Build relationships with senior leadership, key stakeholders, and solution partners to maximize account opportunities. Research and qualify potential clients to ensure targeted, effective approaches. Maintain an accurate sales pipeline and achieve set targets for revenue and margin growth. Collaborate with internal teams to close deals and ensure exceptional client delivery. Maximize cross-selling opportunities and identify global solutions for UK-leading companies. Effectively manage time and sales activity, adhering to key performance indicators (KPIs). Key Attributes Required: Proven success in solution-based B2B selling, ideally within asset finance or digital technology solutions. Strong numerical skills to structure complex transactions and deliver tailored solutions. Demonstrated ability to work independently, drive new business, and build lasting relationships. Experience liaising with senior stakeholders and managing complex, solution-driven sales. Self-motivated, proactive, and organized, with a results-driven mindset. Excellent communication and proposal preparation skills. Experience: Business Development Manager: 5+ years of sales experience, including at least 2 years in asset finance. Business Development Director: 10+ years of sales experience, with a minimum of 2 years in asset finance. Location: London, United Kingdom (hybrid working) Salary: Competitive and negotiable based on experience.
Jan 17, 2025
Full time
Why Join Us? Industry Leader: Be part of a top-tier European provider of digital financial and technical solutions, working with leading businesses across the UK. Innovative Solutions: Drive the adoption of cutting-edge financial solutions, including technology leasing, subscription-based services, and smart technology investments. Growth Opportunities: Develop a portfolio of strategic clients and partnerships, with opportunities to expand into global markets. Impactful Role: Build strong relationships with senior decision-makers and contribute directly to revenue and margin growth. Dynamic Environment: Join a fast-paced and collaborative team, with autonomy to drive results and a clear career progression path. Key Responsibilities: Develop and grow a portfolio of new clients, leveraging strategic partnerships and personal networking to source opportunities. Structure and sell financial solutions, including leasing, subscription-based services, and as-a-Service offerings for smart/digital products. Build relationships with senior leadership, key stakeholders, and solution partners to maximize account opportunities. Research and qualify potential clients to ensure targeted, effective approaches. Maintain an accurate sales pipeline and achieve set targets for revenue and margin growth. Collaborate with internal teams to close deals and ensure exceptional client delivery. Maximize cross-selling opportunities and identify global solutions for UK-leading companies. Effectively manage time and sales activity, adhering to key performance indicators (KPIs). Key Attributes Required: Proven success in solution-based B2B selling, ideally within asset finance or digital technology solutions. Strong numerical skills to structure complex transactions and deliver tailored solutions. Demonstrated ability to work independently, drive new business, and build lasting relationships. Experience liaising with senior stakeholders and managing complex, solution-driven sales. Self-motivated, proactive, and organized, with a results-driven mindset. Excellent communication and proposal preparation skills. Experience: Business Development Manager: 5+ years of sales experience, including at least 2 years in asset finance. Business Development Director: 10+ years of sales experience, with a minimum of 2 years in asset finance. Location: London, United Kingdom (hybrid working) Salary: Competitive and negotiable based on experience.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Payments team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: This is a Global Product Commercialisation role in the Domestic & Cross-Border Payments Business. The Domestic & Cross-Border Payments business incorporates Domestic Payments, WorldLink Payment Services (Citi's leading institutional cross-border, cross-currency payments solution), CBFT (Cross-Border Funds Transfers offered by each Citi branch to clients with local branch accounts) and Cross-Border Receivables (enabling our institutional clients to collect funds cross-border). Citi's Domestic and Cross-Border Payments solutions enables Citi's Institutional clients (Financial Institutions, Corporates and Public Sector) to efficiently execute domestic and cross-border/cross-currency payments and collections, providing global access, integrated FX, cost efficiencies and payment optionality in the form of various payment methods. The business enables local currency payments in over 200 markets on behalf of thousands of global clients across all client segments, representing a truly global business. The main function of this role involves driving the commercialisation of Domestic and Cross-Border Payment solutions at scale, enabling our Sales and product teams across all regions to effectively engage with clients to explore and win new business. The position's objectives will include the design and execution of commercialisation strategies - across both capabilities and client segments - helping to unlock material business growth. This role requires an individual that is innovative, self-driven, with excellent communication and influencing skills; able to work effectively with both internal stakeholders and external clients. The best candidate will be someone that is also able to understand the technical details, to help support Sales teams and our clients on a day-to-day basis, to win new deals. What you'll do: Commercialisation Strategies: Work closely with Sales and Product Managers to identify growth opportunities, to drive sales enablement and commercialisation strategies, to win new business at scale across all client segments and regions. Sales Enablement and Deal Support: Create sales content and deliver sales training (often 200+ attendees). Provide deal support to sales and product teams across all regions, ensuring key capabilities are understood and client's needs are met. Communications Management: Design and execute internal and external communication, from Marketing Campaigns to Product Launches, Commercialisation Updates, Press Releases, and general market updates. Industry Expertise: Demonstrate a good understanding of the competitive landscape globally, delivering competitive analysis. Client Segment Awareness: Demonstrate an understanding of specific client segment needs, delivering targeted sales training and collateral with clear client value propositions. Pipeline Creation and Management: Gather input from Sales, product partners and use data to help identify target market and growth opportunities. Portfolio Management: Perform necessary analysis to understand how different client portfolios / segments are performing, looking at transactional data and revenues. Extract key messages to share with respective stakeholders and senior management to help unlock a focused approach towards growth opportunities. Stakeholder Management and Collaboration: Align with Product, Operations, Technology, Legal, Compliance, AML, Sales (and more) to ensure clients challenges, risks and any market conditions are understood, and solutions are designed to meet our client's needs. Risk & Controls: Focus on controls, governance and demonstrate an understanding of AML policies and regulations, specific to Cross-Border Payments. Appropriately assess risk (reputational, financial, or other) when helping to shape client solutions and business decisions. Pricing and P&L analysis: Support Regional Sales and product teams to identify appropriate client level pricing, considering transaction fees, FX, costs, growth opportunities. Project Management: Where necessary, create and maintain project plans to track and report the progress of larger projects / initiatives and commercialisation strategies. What we'll need from you: Cash Management, Trade or Securities Business experience in a commercial business and/or sales and client management environment. Knowledge of Product Management disciplines, including the ability to undertake and lead several projects to drive commercial and financially responsible returns. Knowledge of the payments landscape both domestic and cross-border; Instant Payment, Payments into Digital Wallets, and Payments into Cards. Credible and enthusiastic client and executive presence in person, in writing and on the phone. Payment's expertise, in terms of messaging and settlement. Strong track record of results delivery and execution. Knowledge of the core risk and mitigants applicable to payments products. Some knowledge of Operations and/or Technology architecture and/or Payment's infrastructure/systems preferred. Fast learner with intellectual curiosity - proactively seeks and develops new opportunities. Attention to detail and analytical mindset. Strong Research Skills, ability to create business analysis, troubleshoot data quality issues. Able to work in a fast-moving environment and dynamic team, managing multiple projects. Strong Excel and Power Point design skills. Ability to work independently, or as part of a cross-functional and cross-regional teams. Ability to influence and coordinate multiple internal stakeholders around a common goal. Senior presence and ability to operate at different levels (e.g. research/analysis, thought-partnerships, presentations, interactions with O&T partners and 3rd parties). Strategic skills but mostly ability to conceptualise and execute on the business vision. Very strong communication skills, online/zoom and in person. Excellent organisation and project management skills. Ability to handle situations which can be stressful - or at minimum challenging - retaining control to guide other parts of the organisation and/or make clear recommendations to management. Undergraduate Degree/Third Level Qualification preferred but relevant experience takes precedence. What we can offer you: Development Value Leadership role in a commercial environment working within a high-profile product with significant innovation opportunities. Play an important role in the evolution and delivery of a reimagined Citi's payments offering. Managing complexities through a role within a multifaceted product that delivers payments in 200 countries for multiple client segments. Working in a very dynamic team in a high paced environment which requires the ability to lead and influence stakeholders while managing multiple projects and priorities. Working within a team committed to personal and professional development. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Program. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Product Performance Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities . click apply for full job details
Jan 17, 2025
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Payments team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: This is a Global Product Commercialisation role in the Domestic & Cross-Border Payments Business. The Domestic & Cross-Border Payments business incorporates Domestic Payments, WorldLink Payment Services (Citi's leading institutional cross-border, cross-currency payments solution), CBFT (Cross-Border Funds Transfers offered by each Citi branch to clients with local branch accounts) and Cross-Border Receivables (enabling our institutional clients to collect funds cross-border). Citi's Domestic and Cross-Border Payments solutions enables Citi's Institutional clients (Financial Institutions, Corporates and Public Sector) to efficiently execute domestic and cross-border/cross-currency payments and collections, providing global access, integrated FX, cost efficiencies and payment optionality in the form of various payment methods. The business enables local currency payments in over 200 markets on behalf of thousands of global clients across all client segments, representing a truly global business. The main function of this role involves driving the commercialisation of Domestic and Cross-Border Payment solutions at scale, enabling our Sales and product teams across all regions to effectively engage with clients to explore and win new business. The position's objectives will include the design and execution of commercialisation strategies - across both capabilities and client segments - helping to unlock material business growth. This role requires an individual that is innovative, self-driven, with excellent communication and influencing skills; able to work effectively with both internal stakeholders and external clients. The best candidate will be someone that is also able to understand the technical details, to help support Sales teams and our clients on a day-to-day basis, to win new deals. What you'll do: Commercialisation Strategies: Work closely with Sales and Product Managers to identify growth opportunities, to drive sales enablement and commercialisation strategies, to win new business at scale across all client segments and regions. Sales Enablement and Deal Support: Create sales content and deliver sales training (often 200+ attendees). Provide deal support to sales and product teams across all regions, ensuring key capabilities are understood and client's needs are met. Communications Management: Design and execute internal and external communication, from Marketing Campaigns to Product Launches, Commercialisation Updates, Press Releases, and general market updates. Industry Expertise: Demonstrate a good understanding of the competitive landscape globally, delivering competitive analysis. Client Segment Awareness: Demonstrate an understanding of specific client segment needs, delivering targeted sales training and collateral with clear client value propositions. Pipeline Creation and Management: Gather input from Sales, product partners and use data to help identify target market and growth opportunities. Portfolio Management: Perform necessary analysis to understand how different client portfolios / segments are performing, looking at transactional data and revenues. Extract key messages to share with respective stakeholders and senior management to help unlock a focused approach towards growth opportunities. Stakeholder Management and Collaboration: Align with Product, Operations, Technology, Legal, Compliance, AML, Sales (and more) to ensure clients challenges, risks and any market conditions are understood, and solutions are designed to meet our client's needs. Risk & Controls: Focus on controls, governance and demonstrate an understanding of AML policies and regulations, specific to Cross-Border Payments. Appropriately assess risk (reputational, financial, or other) when helping to shape client solutions and business decisions. Pricing and P&L analysis: Support Regional Sales and product teams to identify appropriate client level pricing, considering transaction fees, FX, costs, growth opportunities. Project Management: Where necessary, create and maintain project plans to track and report the progress of larger projects / initiatives and commercialisation strategies. What we'll need from you: Cash Management, Trade or Securities Business experience in a commercial business and/or sales and client management environment. Knowledge of Product Management disciplines, including the ability to undertake and lead several projects to drive commercial and financially responsible returns. Knowledge of the payments landscape both domestic and cross-border; Instant Payment, Payments into Digital Wallets, and Payments into Cards. Credible and enthusiastic client and executive presence in person, in writing and on the phone. Payment's expertise, in terms of messaging and settlement. Strong track record of results delivery and execution. Knowledge of the core risk and mitigants applicable to payments products. Some knowledge of Operations and/or Technology architecture and/or Payment's infrastructure/systems preferred. Fast learner with intellectual curiosity - proactively seeks and develops new opportunities. Attention to detail and analytical mindset. Strong Research Skills, ability to create business analysis, troubleshoot data quality issues. Able to work in a fast-moving environment and dynamic team, managing multiple projects. Strong Excel and Power Point design skills. Ability to work independently, or as part of a cross-functional and cross-regional teams. Ability to influence and coordinate multiple internal stakeholders around a common goal. Senior presence and ability to operate at different levels (e.g. research/analysis, thought-partnerships, presentations, interactions with O&T partners and 3rd parties). Strategic skills but mostly ability to conceptualise and execute on the business vision. Very strong communication skills, online/zoom and in person. Excellent organisation and project management skills. Ability to handle situations which can be stressful - or at minimum challenging - retaining control to guide other parts of the organisation and/or make clear recommendations to management. Undergraduate Degree/Third Level Qualification preferred but relevant experience takes precedence. What we can offer you: Development Value Leadership role in a commercial environment working within a high-profile product with significant innovation opportunities. Play an important role in the evolution and delivery of a reimagined Citi's payments offering. Managing complexities through a role within a multifaceted product that delivers payments in 200 countries for multiple client segments. Working in a very dynamic team in a high paced environment which requires the ability to lead and influence stakeholders while managing multiple projects and priorities. Working within a team committed to personal and professional development. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Program. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Product Performance Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities . click apply for full job details