24 jobs found

The Role Here at Fortem Solutions we are delighted to be recruiting for a Field Services Analyst to join our IT team to cover a maternity leave for an initial 12-15 months. We're looking for an experienced, customer-focused individual to provide technical (1st and 2nd line) support to Fortem employees. This role is based in Hitchin, although there may be travel to other sites when needed. The Client Fortem Solutions are a nationwide business specialising in the Social Housing sector. We provide Repairs & Maintenance, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations. Duties & Responsibilities The key responsibilities for this role are as follows: Provide customer centric support to Fortem employees. The Service Delivery Team will be seen as a "business focussed" support function that strives to deliver a high first-time fix rate. Working with the Field Service Delivery Specialist to carry out a scheduled device refresh programme on an annual basis (Laptops, Tablets, Phones) to refresh aged devices at different offices/sites as required. Configure new starter IT equipment and ensure timely delivery to site/required office. Adhering to the ITIL principles in Incident, Problem, Change and Request Management that have been adopted by the Service Delivery Team. Taking ownership of tickets, ensuring regular, yet appropriate updates are provided to the customer through to resolution. Adhering to policies and procedures. Responsible for Active Directory management in terms of Users, Computers and Security Groups. Responsible for supporting and administering NTFS permissions which control our file servers. What You Will Need Essential Operating Systems: Windows 11 certified. Infrastructure Support: Strong all-round network and server experience. Active Directory: Administration Group Policy: Administration. Exchange online: Administration. Office 365: End user support. SharePoint: Administration. Intune: Administration, Android device enrolment and app deployment. Windows Autopilot: Administration, laptop enrolment & end user support. ITSM Tools: Experience of market leading applications such as ServiceNow. Remote Control Software: Experience of applications such as LogMeIn Rescue. Laptop build and software deployment experience. Desirable ITIL v3 or v4 certified. Server 2022 certified. Experience of Talkdesk support and administration. Experience of ServiceNow administration and support. Software patch administration. Experience of working within a compliance driven environment. Understanding of the construction, repairs and maintenance sector Benefits 25 days annual leave + bank holidays & your birthday off Pay review every January 26 weeks full pay maternity leave 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Other benefits including dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community

BASIS and Security & Access Analyst Proud to deliver high quality products and develop a high-quality career Salary - £50,000 - £55,000 Benefits - Life Assurance (1 x salary), 25 days holiday plus 8 bank holidays as standard (may vary by role), Private medical insurance (after 5 years' service) Location - Spalding Hybrid Working 8:30am to 5:00pm - Monday to Friday (37.5 hours per week) Contract Type - Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. About the role We are seeking a highly skilled and experienced BASIS and Security & Access Analyst to join our dynamic IT support team (S4/HANA). In this role, you will be responsible for the administration, configuration, and optimization of the SAP S/4HANA environment, ensuring seamless operation, system stability, security, and compliance with access control policies. The ideal candidate will have expertise in SAP BASIS, SAP Security, and user access management, along with a deep understanding of the latest SAP S/4HANA technologies. Main Duties System Monitoring and Performance Tuning: Monitor and optimize the performance of SAP S/4HANA environments, including system resources, memory, and database performance. Proactively resolve system issues and bottlenecks. System Maintenance: Perform regular SAP S/4HANA system upgrades, patches, and transports. Ensure that all maintenance activities are completed in line with best practices. Landscape Management: Manage the SAP landscape, including multiple instances (e.g., development, testing, production) and ensure smooth integration between the SAP system, database, and other enterprise applications. Backup and Disaster Recovery: Implement and maintain SAP S/4HANA backup strategies and disaster recovery procedures to ensure data integrity and minimal downtime. User Access Control: Implement, monitor, and maintain user roles, profiles, and authorizations to ensure proper access to SAP S/4HANA modules and sensitive data. Security Configuration: Configure and maintain SAP security settings, including user authentication, Single Sign-On (SSO), and password policies. Manage integration with Active Directory (AD) or other identity management solutions. Segregation of Duties (SoD): Identify and mitigate potential Segregation of Duties (SoD) violations by reviewing and adjusting user roles, ensuring compliance with internal controls and audit requirements. Audit and Compliance: Conduct regular security audits to identify vulnerabilities or compliance issues and implement corrective actions. Maintain audit trails of user access and activities within the SAP environment. Security Patches and Vulnerability Management: Stay up to date with SAP security patches and vulnerabilities. Apply necessary patches and security updates to the SAP landscape to safeguard against threats. Transport Management: Oversee the transport process for moving changes between SAP environments. Ensure that all transports are properly tested and validated before being deployed to production. Change Management: Work with the Change Management team to manage changes to the SAP environment. Ensure that changes are documented, approved, and implemented following the organization's change control processes. System Issue Resolution: Act as a key point of contact for troubleshooting and resolving system issues related to BASIS or security and access, collaborating with SAP Functional, Development, and Basis teams as needed. User Support: Provide technical support for SAP users, resolving issues related to access, system performance, and security configurations. Documentation: Create and maintain comprehensive documentation for system configurations, access control policies, security settings, and incident resolution processes. Reporting: Generate reports on system performance, security incidents, user access audits, and compliance metrics as requested by management or external auditors. Process Improvement: Continuously monitor and identify opportunities for improving system performance, security posture, and access management processes. Training and Knowledge Sharing: Share knowledge and provide training on SAP BASIS and security practices to other team members and end-users as needed. About you Significant hands-on experience in SAP BASIS administration, with experience specifically in SAP S/4HANA environments. Solid experience in SAP Security, including user roles, profiles, and access control. Knowledge of SAP S/4HANA database and its administration. Familiarity with transport management and SAP change control processes. Experience with segregation of duties (SoD) and SAP security audits. SAP S/4HANA Administration and Configuration. Knowledge of SAP Cloud Platform and cloud-based SAP solutions is desirable. Experience with automation tools for BASIS or security management (e.g., SAP scripting, batch jobs). Experience in process optimization and driving business value through system improvements. Excellent verbal and written communication skills, with the ability to communicate technical information to non-technical users. Ability to work collaboratively in a team environment and manage relationships with internal stakeholders. Strong analytical and problem-solving skills with the ability to identify issues and propose practical solutions in a timely manner. SAP certification in relevant modules (e.g., SAP S/4HANA or ECC certifications). Experience in managing interfaces between SAP and third-party systems. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.

Technical Test Consultant Location: East London- 1 day office based per week Work Pattern: Full time/12 Month Fixed Term Contract Security Clearance: Active SC required The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The Role: We are looking for an experienced and highly skilled hands-on SC Cleared Technical Test Consultant to lead and drive our testing efforts across multiple projects. The Technical Test Consultant will be responsible for developing test scripts, working with 3 rd party suppliers, managing UAT testing, tracking defects in Jira, and supporting the Programme Test Manager. Skills Required: Test Management: Proven experience in writing Test Approaches, Test Plans, and Test Completion Reports Expertise in writing technical test scenarios , test execution, and defect logging Proficiency in using JIRA/Confluence Technologies: Experience working on ServiceNow: Develop test plans, test cases, and test scripts based on functional and technical requirements for ServiceNow applications. Execute manual and automated tests for ServiceNow implementations, including platform functionality, workflows, integrations, and customizations. Perform functional, regression, integration, UAT (User Acceptance Testing), for ServiceNow modules. Experience working on Infrastructure Voice / Video / Network : Develop and execute test plans and test cases for voice and video communication systems, ensuring they meet quality standards and customer expectations. Perform functional, integration, and system testing for both voice and video call functionality, ensuring compatibility across various devices, platforms, and networks. Conduct end-to-end testing of voice and video calls, assessing call quality and latency. Communication & Leadership: Leadership experience in coordinating UAT testing efforts Excellent communication, stakeholder management , and presentation skills, with the ability to convey technical details clearly to various audiences Strong problem-solving skills , including the ability to troubleshoot complex issues and collaborate with technical teams to drive resolutions Work closely with business analysts , and other key client stakeholders to ensure complete test coverage and resolution of technical issues which may arise. Strong experience working with 3 rd party suppliers for validating all Test Artefacts and providing sign-off Desirable Skills: Experience with Windows re-platforming , M365 , and Windows 10 to Windows 11 migration Understanding of Cloud and Infrastructure technologies knowledge of test tools and frameworks, including those for automation, performance, and manual testing Certifications: Certifications such as ISTQB are desirable. Benefits: Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

The following content displays a map of the jobs location - Welwyn Garden City We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Private medical insurance 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing About the role Our Security Operations Centre (SOC) is at the heart of monitoring and investigating cybersecurity incidents for the Tesco Group. They operate closely with other cybersecurity teams, including Digital Forensics and Incident Response, Threat Intelligence, Automation and Detection Engineering, to protect, detect, and respond to security threats across Tesco's complex estate. Beyond investigating security incidents, they maximise their expertise to collaborate with other teams, driving innovation and improving our overall security capabilities. The Security Operations Centre Manager will lead a skilled team, deliver high-quality service, and collaborate with cybersecurity professionals. Take charge of coordinating initiatives that integrate efforts across security teams and the wider Tesco Technology organization. Emphasize the development of team members and the maturity of the SOC's capabilities. Drawing on extensive security operations experience and strong critical thinking skills, the SOC Manager will support incident analysis and maintain a clear view of the operational and threat landscape, ensuring a coordinated and effective response to emerging incidents. At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That's why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support. You will be responsible for Lead an effective and efficient SOC service that delivers timely detection, analysis, and response to security alerts and incidents. Ensure continuous improvement and alignment of new initiatives with the broader security strategy, keeping it central to all planning and execution, while also reporting on its implementation. Stay ahead of the cyber threat landscape and specifically those within Tesco verticals (e.g., retail, transport, fuel, pharmacy). Lead the team through complex operational landscapes and security incidents, ensuring accurate interrogation, analysis, and presentation of threat-related data and ensuring decisive actions. Develop team member leadership skills and technical capabilities. Encourage industry leading investigative analysis through comprehensive response playbooks, formulating detection use cases and automations, and research service-enhancing tools. Encourage and implement innovative practices in threat monitoring and response, fostering continuous improvement and adaptation to emerging threats. Use threat intelligence to focus investigation and detection efforts and adhering to the threat hunting strategy and processes. Develop, implement, and maintain policies, standards, and procedures for security operations investigations and incidents, ensuring alignment with legal and regulatory requirements. Conduct SOC service reviews, including evaluating capacity, assessing quality, conducting purple and red team exercises, and performing internal evaluations. Collaborate closely with teams across cybersecurity, technology, and beyond. Lead service improvements through projects and initiatives, ensuring clear communication of plans, implementation, and progress updates. Monitor and assess managed security service provider performance, ensuring alignment to contracted service and operational level agreements. Maintain high-quality standards through regular audits, evaluations, and the implementation of continuous improvement. Following our Business Code of Conduct and always acting with integrity and due diligence. You will need Operational skills relevant for the role: SOC Service Management: Operate SOC within large enterprise. Define and measure key performance indicators (e.g., MTTD, MTTR) to evaluate SOC performance and meet objectives and SLAs. SOC Process Optimisation: Continuously improve SOC workflows, alert triage, and incident resolution. Automation and Orchestration: Use automation tools to improve manual tasks, reduce response times, and improve detection. Service Level Agreement (SLA) Management: Ensure alignment to SLAs with internal teams and external service providers. Collaboration Across Teams: Work across cybersecurity and IT teams to drive integrated security solutions. Security Tool Management: Manage and optimise SOC technologies like SIEM, EDR, and SOAR for effective threat detection. Training and Development: Implement training programs to enhance SOC analysts' technical skills and incident response. Vendor Management: Manage third-party vendors and MSSPs to ensure they meet performance expectations. Experience relevant for this role: Demonstrable experience (4+ years') in successfully leading a high-performance team, including security analysts at all levels. Proficient in security operations, including technical analysis, investigations, and handling security incidents in large-scale, fast-paced corporate environments both on premise and in the cloud. A strong, up-to-date understanding of the security threats facing large enterprises and the challenges these present to the SOC. Experience with technical analysis of enterprise systems including operating systems, networks, cloud, and complex architectures. Experience with a broad range of enterprise security technologies including EDR, SIEM and SOAR. Familiarity with at least one scripting language such as Python, PowerShell etc. Awareness of how AI can be applied in both offensive and defensive team operations, including its potential for threat detection and incident response to enhance security posture. Excellent written and verbal communication skills. Ability to think critically and lead technical investigation. Ability to handle high stress situations with composure, efficiency, and integrity. Completion of relevant training courses such as SANS LDR551, SEC504, FOR508, ITIL Framework; certifications (or equivalents) are desirable but not needed. About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome . We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.

BASIS and Security & Access Analyst Proud to deliver high quality products and develop a high-quality career Salary - £50,000 - £55,000 Benefits - Life Assurance (1 x salary), 25 days holiday plus 8 bank holidays as standard (may vary by role), Private medical insurance (after 5 years' service) Location - Spalding Hybrid Working 8:30am to 5:00pm - Monday to Friday (37.5 hours per week) Contract Type - Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. About the role We are seeking a highly skilled and experienced BASIS and Security & Access Analyst to join our dynamic IT support team (S4/HANA). In this role, you will be responsible for the administration, configuration, and optimization of the SAP S/4HANA environment, ensuring seamless operation, system stability, security, and compliance with access control policies. The ideal candidate will have expertise in SAP BASIS, SAP Security, and user access management, along with a deep understanding of the latest SAP S/4HANA technologies. Main Duties System Monitoring and Performance Tuning: Monitor and optimize the performance of SAP S/4HANA environments, including system resources, memory, and database performance. Proactively resolve system issues and bottlenecks. System Maintenance: Perform regular SAP S/4HANA system upgrades, patches, and transports. Ensure that all maintenance activities are completed in line with best practices. Landscape Management: Manage the SAP landscape, including multiple instances (e.g., development, testing, production) and ensure smooth integration between the SAP system, database, and other enterprise applications. Backup and Disaster Recovery: Implement and maintain SAP S/4HANA backup strategies and disaster recovery procedures to ensure data integrity and minimal downtime. User Access Control: Implement, monitor, and maintain user roles, profiles, and authorizations to ensure proper access to SAP S/4HANA modules and sensitive data. Security Configuration: Configure and maintain SAP security settings, including user authentication, Single Sign-On (SSO), and password policies. Manage integration with Active Directory (AD) or other identity management solutions. Segregation of Duties (SoD): Identify and mitigate potential Segregation of Duties (SoD) violations by reviewing and adjusting user roles, ensuring compliance with internal controls and audit requirements. Audit and Compliance: Conduct regular security audits to identify vulnerabilities or compliance issues and implement corrective actions. Maintain audit trails of user access and activities within the SAP environment. Security Patches and Vulnerability Management: Stay up to date with SAP security patches and vulnerabilities. Apply necessary patches and security updates to the SAP landscape to safeguard against threats. Transport Management: Oversee the transport process for moving changes between SAP environments. Ensure that all transports are properly tested and validated before being deployed to production. Change Management: Work with the Change Management team to manage changes to the SAP environment. Ensure that changes are documented, approved, and implemented following the organization's change control processes. System Issue Resolution: Act as a key point of contact for troubleshooting and resolving system issues related to BASIS or security and access, collaborating with SAP Functional, Development, and Basis teams as needed. User Support: Provide technical support for SAP users, resolving issues related to access, system performance, and security configurations. Documentation: Create and maintain comprehensive documentation for system configurations, access control policies, security settings, and incident resolution processes. Reporting: Generate reports on system performance, security incidents, user access audits, and compliance metrics as requested by management or external auditors. Process Improvement: Continuously monitor and identify opportunities for improving system performance, security posture, and access management processes. Training and Knowledge Sharing: Share knowledge and provide training on SAP BASIS and security practices to other team members and end-users as needed. About you Significant hands-on experience in SAP BASIS administration, with experience specifically in SAP S/4HANA environments. Solid experience in SAP Security, including user roles, profiles, and access control. Knowledge of SAP S/4HANA database and its administration. Familiarity with transport management and SAP change control processes. Experience with segregation of duties (SoD) and SAP security audits. SAP S/4HANA Administration and Configuration. Knowledge of SAP Cloud Platform and cloud-based SAP solutions is desirable. Experience with automation tools for BASIS or security management (e.g., SAP scripting, batch jobs). Experience in process optimization and driving business value through system improvements. Excellent verbal and written communication skills, with the ability to communicate technical information to non-technical users. Ability to work collaboratively in a team environment and manage relationships with internal stakeholders. Strong analytical and problem-solving skills with the ability to identify issues and propose practical solutions in a timely manner. SAP certification in relevant modules (e.g., SAP S/4HANA or ECC certifications). Experience in managing interfaces between SAP and third-party systems. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.

IT Support Analyst Lytham St Annes / Blackpool / Preston (hybrid working) 24,000 to 26,000 + 25 days annual leave, rising to 30 plus bank holidays + hybrid working + flexitime + additional birthday holiday + private healthcare + private pension + other great benefits! Excellent opportunity for an IT Support professional to join an established, successful, growing company in a highly varied and interesting role where they put a large emphasis on the welfare of their employees. This company are a leader within the energy & utilities sector. They want to give people more than a job, they want to offer a purpose and a career where you can develop, upskill, train and progress. Through growth, they are looking to add an IT Support Analyst to their busy team. In this role you will provide technical support to end users and stakeholders across the company. You will manage tickets, resolving issues remotely and in person, offering support across hardware, software and mobile devices. The role operates on a rota basis to cover the hours of 8am to 6pm Monday to Friday. This is a hybrid working role, where you will need to be on site on Tuesdays and Thursdays and can work from home 3 days a week. The ideal candidate will have previous experience in 2nd line desktop IT support roles. You will be proficient in Office 365 administration and troubleshooting, experience with Windows OS, and Active Directory. This is a fantastic opportunity to join a financially strong and stable, growing organisation in an exciting role where you will be treated well and given opportunities to progress and develop. The role: Ticket management, troubleshooting and resolving issues related to laptops, desktops, mobile devices and printers End user support for hardware and software issues Manage user accounts, permissions and security groups within Active Directory Hybrid working, Tuesdays and Thursdays on site, 3 days a week working from home The person: Previous experience in IT Support, 2nd Line desktop IT support or similar roles Experience managing ticketing systems, providing remote & in-person support and troubleshooting Experience with Office 365 administration, Active Directory, Windows OS and basic networking knowledge

Overview: The Senior Infrastructure Analyst will manage and participate in the delivery and support of IT infrastructure and IT infrastructure security for new and existing systems and solutions. You will support team members in the provision of 2nd and 3rd line technical IM&T support (Desktop, Software, Infrastructure and Telephony maintaining and delivering a high degree of customer service for all RSSB IM&T support queries. Responsibilities: Proactively respond to security vulnerabilities identified by monitoring tools, performing remediation tasks Responsible for monitoring and reporting for on-premise and cloud infrastructure systems, for the early identification of issues Ensure RSSB infrastructure is secure and adheres to Cyber Security standards Act as escalation point for technical issues Responsible for the administration and operation of the RSSB cloud and onsite physical infrastructure environments Management and oversight of the network infrastructure, including network switches, routers, firewalls and virtualised environment. Manage internal and external stakeholders and supplier relationships Analyse and make recommendations to improve infrastructure, network, and reliability of systems, threats and vulnerabilities to improve security posture of IT systems Apply IT best practice to achieve effective management of change (Requests for Change) whilst mitigating risk of system failures / outages Responsible for system and data backups, restores and DR tests, taking ownership of data integrity enabling DR processes and business continuity Maintain governance over endpoint device management solutions (e.g. Intune) where they have an impact on security of the IT environment Work with the wider IM&T Team, business, internal and external business partners to ensure that security is factored into the evaluation, selection, installation, delivery and configuration process of solutions and systems Plan, manage and communicate infrastructure change with IT Operation Team Leads, Information Security manager and wider IM&T / business departments Mentor and coach colleagues and provide peer to peer advice, as required Qualifications: Computer science, Microsoft, CompTIA or related field qualifications / certifications or relevant demonstrable experience Proactive with a willingness to take ownership and responsibility for work tasks and issues, delivering a high standard of work Proficient in Windows Server v2008/2012/2019+ management to include Active Directory (AD) and Group Policy (GPO) and SQL Server Deploy patches and software applications using InTune / WSUS Knowledge of administering and supporting Azure AD, Azure IaaS/PaaS Management of backup/recovery solutions (g. Veeam, Arcserve) Experience with operating system hardening, vulnerability assessments, security audits, penetration testing, intrusion prevention systems and other security control systems for example PAM, SIEM, IDR etc. Practical experience with endpoint security, content filtering, vulnerability scanning and anti-malware Knowledge of at least one scripting language (e.g., PowerShell) MS InTune device management (mobile and Windows 10 OS) Effective communication, stakeholder' and supplier management skills Ability to work in Teams and individually using own initiative and capable of self-managing workload. Demonstrable knowledge of common vulnerabilities and exploitation techniques would be beneficial Familiarity with Cyber Essentials/Plus or ISO 27001 and ITIL best practice - Incident, Problem and Change management would be beneficial We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.

Job Description: Job Title: Production Services Senior Analyst Corporate Title: Assistant Vice President Location: Chester Bank of America: We are a financial services company offering a wide array of opportunities across many functions. Our focus on the financial success of our clients - individuals, companies and institutional investors - shapes the way that we organize ourselves and run our business. Global Technology delivers technology services globally across the bank's eight lines of business that serve individuals, companies and institutions. The team also focuses on digital banking, payments, infrastructure, data management and technology that enhances cyber security, and risk and capital management. Innovation is at the heart of all Global Technology does. As a member of Global Tech, you will use leading technologies such as robotics and artificial intelligence, as well as improved processes, to build our business. The team has replaced core platforms and simplified its infrastructure to improve speed to market. Its private cloud provides an environment that is scalable and secure. Global Tech uses data and analytics to enhance service, provide solutions and deepen relationships. Role Description: Candidate will engage applications developers to gauge risk assessment and minimize potential company exposures. The fixes should be applied in a timely and safe manner so as to meet documented SLA's regarding the completion of the batch work.Recommendations to permanently correct all batch job defects must be provided within the required documentation to avoid repeat occurrences. This position provides 24x7 support for technical questions and procedural inquiries. Monitors TWS error queue and initiate the resolution of problems as reported by the job scheduling software. Problem resolution must be organized and prioritized based on problem criticality and impact to the business. Evaluate alternatives and, utilizing all available resources, effect correct resolutions in the quickest and safest manners. Receive and communicate turnover instructions through a review of all outstanding jobs with the departing/arriving shift. Initiate solution attempts for all jobs whose resolution is pending. Discuss problems and issues encountered during the shift including root cause analysis and applied fixes. Follow appropriate escalation procedures, SLA's, and policies regarding management notification. Assist in training other team members and new employees in the detection and resolution of difficult to diagnose problems. Ensure that all previously resolved problems have been documented with any required follow up activities and/or recommendations to avoid and reduce problems in the future. Work effectively as team member when problems require a group effort. Ensure all general policies and best practices are adhered to. Required to work 40 hours per week. Hours of work will be either 7am to 6pm or 12pm to 11pm. Will work 4 days in succession with 3 days off. Days will be either Sunday to Wednesday or Wednesday to Saturday. Hours of work and shift pattern would rotate monthly. The Team: This position is on Production Control Level 2 team. Production Control Level 2 role sits within a wider team, Mainframe, iSeries and Production Control, totalling 18 currently at Chester UK. Team - Strong and Experienced Technical Mainframe Batch Break-Fix Team located at US, UK and Singapore. 1st & 2nst Level Support - Accountable for timely batch processing of mainframe technology clients (Line of Business) 24x7x365 Batch Operations - Support & manage batch jobs on multitude of Mainframe Production, Pre-Production & UAT environments. Monitor & Break-Fix - Implement correct and timely fixes to all (mainframe) production job abends related IT Operations. Training will be provided on the job. Further training opportunities will be made available as progression is made. We champion diversity, build communities and encourage learning, resulting in a people orientated and balanced environment for all. Core Skills: This position is accountable for providing proper and correct fixes to all production job abends that occur in the processing of the daily batch cycle. They engage applications developers to gauge risk assessment and minimize potential company exposures. The fixes should be applied in a timely and safe manner so as to meet documented SLA's regarding the completion of the batch work.Recommendations to permanently correct all batch job defects must be provided within the required documentation to avoid repeat occurrences. This position provides 24x7 support for technical questions and procedural inquiries. Monitors TWS error queue and initiate the resolution of problems as reported by the job scheduling software. Problem resolution must be organized and prioritized based on problem criticality and impact to the business. Evaluate alternatives and, utilizing all available resources, effect correct resolutions in the quickest and safest manners. Receive and communicate turnover instructions through a review of all outstanding jobs with the departing/arriving shift. Initiate solution attempts for all jobs whose resolution is pending. Discuss problems and issues encountered during the shift including root cause analysis and applied fixes. Follow appropriate escalation procedures, SLA's, and policies regarding management notification. Assist in training other team members and new employees in the detection and resolution of difficult to diagnose problems. Ensure that all previously resolved problems have been documented with any required follow up activities and/or recommendations to avoid and reduce problems in the future. Work effectively as team member when problems require a group effort. Ensure all general policies and best practices are adhered to. In depth understanding of IBM Mainframe Batch Scheduling tools (TWSz or CA7). Strong IBM Mainframe(z/OS). Batch Job Break Fix experience. Experience of JCL, TSO, NDM / Connect Direct, DB2(BMC utilities), COBOL, VSAM, CA11, ticketing systems (REMEDY) , IBM utilities, Microsoft Office Products Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. Job Band: H5 Shift: Hours Per Week: 35 Weekly Schedule: Referral Bonus Amount: 0

Are you a Business Analyst looking for an exciting new challenge? Do you have experience in working in the Financial Services Industry? Or perhaps you are keen to experience consultancy life? We are recruiting for several Senior Business Analysts to join our team working with client business users, Technology Partners, Enterprise Architect and Data Scientists, to develop innovative, efficient solutions which add value to the business. You will undertake business analysis on high complexity, high risk, business critical projects. If you have experience in working as a BA in remediation, fraud, data or anything finance then we would love to hear from you! We can offer excellent career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: •Collaborating with Business, Operations, Finance, Compliance and Technology. You will be analyzing and developing business and technical requirements, effective ways of working and identifying and reporting risks, issues, and dependencies. •Recommending areas for change and then providing support to the business as the changes develop to ensure continuous improvement •You will define scope for assignment with 'client' •Ensure effective client engagement and customer management during assignment •Ensures risk management plans are in place for assignment •Actively promote Sopra Steria business process and IT outsourcing services with clients and develop relationships that are transferable into sales opportunities What you'll bring: •Experience working within the Banking/financial sector •Proven experience of working as a Senior business Analyst on large or sophisticated programmes/ projects with experience particularly in remediation and/or fraud. •The Senior Business Analyst will have sound knowledge of the latest analysis tools and techniques and their application within past and present engagements and be adaptable to working with client's preferred requirement management tools and methodologies. •Sound knowledge of the latest developments and strategic direction for their area and helps with the development of the strategy for their area. •Sound knowledge and experience of associated tools, techniques, and methods within their specialist area. It would be great if you had: •Knowledge of Data And SQL If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Permanent Location: Hybrid- Variable Security Clearance Level: PES4/SC I nternal Recruiter: Lauren Westbrook Salary: Up to £60k Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you are interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Specialist Private Sector team are experienced in a range of different markets including Banking, Insurance, Retail, Travel, Transport and Utilities. We help our customers develop, deliver and operationalize their digital transformation strategies. We work in true partnership with our customer, gaining a deep understanding of their business and technology issues. Our capabilities and credentials across Private Sector markets enable the design, delivery and management of business transformation programs. We help our clients respond to changing customer demands, keep ahead of the competition, and safeguard their systems from evolving business and technology risks. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

Lloyds Banking Group (LBG)is aiming to be both the best bank for customers as well as the bank of the future - where we can meet ever-changing customer needs and help Britain prosper. Want to hear more? We're looking for a Security Analyst within our Digital Forensic & Incident Response (DFIR) team to support across one of our three core services; Incident Response, Forensic Investigations and Threat Hunting. The DFIR team's primary purpose is to ensure the integrity of the Lloyds Banking Group corporate network whilst maintaining situational awareness. This is achieved by providing incident response to security events by means of data analysis for which forensic investigation is often warranted; furthermore, by capturing and processing this raw data to facilitate its interpretation into useful intelligence that can be used to advise on the improvement of security controls or used during Threat Hunting. Your key accountabilities will include; Lead your own workload efficiently, keeping all customers engaged and updated when working on an incident, including confirming timescales of activity, and sticking to it Complete comprehensive and robust investigation of the case or task assigned, ensuring where an active threat has been identified that actions are taken in a timely and effective manner Take a risk based approach to work you're leading in order to not introduce/increase the risk without the right risk assessment and agreements Identify shortcomings and suggesting improvements to existing processes and procedures, then deliver a plan for remediation Maintain the highest levels of confidentiality ensuring that information is shared only with the appropriate internal teams Seek opportunities to develop and build knowledge - takes ownership of own development focusing on both short and longer term development Keep yourself up to date with changes to the external threat landscape and how that impacts the team Support other members of the team where you can to build teamwork and support their development About you; You'll need to have a proven technical background with experience in at least one of the three disciplines detailed above, as well as significant and in depth knowledge of specific Cyber Security applications and/ or processes. The candidate would also be encouraged to act as a Subject Matter Expert ("SME") for security incidents and is 'on point' to provide support and guidance as the need arises. Capabilities (essential): Good knowledge and understanding of Windows and Linux operating systems, as well as TCP/IP and underlying network protocols Knowledge and experience of investigating using any Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) toolsets Knowledge of any scripting languages (e.g. Python, Perl, Shell, VBA) Demonstrable detailed and analytical approach to problem solving with the ability to resolve specific security issues or events Diagnostic skills and an ability to analyse technical information from various sources Knowledge of threats from both internal and external sources Produce quality and timely reporting for incidents and forensic investigations Capabilities (desirable): Knowledge of CISSP, CISM, GIAC, CEH and similar security related qualifications Good understanding of other technologies (e.g. firewalls, proxies, IDS/IPS) Experience of performing analysis during security incidents to support the response procedures What will you get in return? You'd also get a benefits package that includes; A performance related discretionary bonus Generous pension contribution 28 Days leave plus bank holidays A flexible cash pot (4% of base salary) to spend on benefits Private health cover Wider corporate benefits and perks As a new colleague, you'll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel encouraged and valued. We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation. So if you possess the skills we're seeking then get in touch, we'd love to hear from you. Together we make it possible.

Salary 85,000 - 105,000 GBP per year Requirements: - Proven problem-solving skills Proven planning and time-management skills Excellent written and verbal communication skills, with the ability to present and communicate your design work Experience of working in an Azure DevOps application environment, designing scalable solutions OOD, N-Tier architectures and software patterns and techniques Infrastructure and Information Security technologies and standards Experience in applying SAST and DAST techniques to manage application security Experience in .NET, ASP.NET, MVC, Core and Visual Studio Responsibilities: - Responsible for the architectural design of solutions, subsystems and system components, aligned with our company goals Define technical solutions based on user needs, costs and required integrations with existing applications/platforms Review existing systems architecture and recommend and implement improvements Research, identify, select and test technology products required for solution delivery Establish, implement and document the technology integration or migration strategies Maintain knowledge of industry trends and new technologies Ensure consistent and correct implementation of architectural strategy and monitor the implementation of end-to-end integrated systems Maintain architectural products and systems to ensure they remain efficient Liaise with product owners, business analysts, developers, infrastructure, DevOps and management teams to develop and implement design concepts which are in accordance with the solution requirements and provide expertise and architectural assistance Work as a member of Agile project teams to define, estimate and complete agreed tasks to the timescales To promote and embody Trupanions Team DNA in all aspects of your work and interactions with internal and external stakeholders Technologies: - ASP.NET - Architect - Azure - C# - Cloud - DevOps - Docker - Git - H2 - JIRA - Java - JavaScript - Kubernetes - MVC - NoSQL - REST - SQL - Security - Swagger - Visual Studio - Vue - microservices More: Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. The UK is Trupanion's technology and innovation centre of excellence. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service. We offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to be the very best version of themselves. Position Summary: With Trupanion s commitment and investment in leading-edge insurance technology, we are looking for a Software Architect to join our team. As a member of Trupanion UK s IT team, you will play a leading role in helping to shape the company s flagship solution, with responsibility for the architectural design of our SAAS scalable cloud-based solution and it s integrations, all within an Azure DevOps environment. Working closely with colleagues from the UK, USA and external partners, you will be defining the structure of solutions to meet the needs and expectations of our clients, and defining and implementing future technical strategy. The role requires a blend of deep technical experience alongside excellent interpersonal and communication skills. This position is an entirely remote role open to candidates anywhere in the UK. Candidates who prefer an in-office option may choose to work a hybrid schedule out of our Altrincham office. Key Responsibilities Include: Responsible for the architectural design of solutions, subsystems and system components, aligned with our company goals Define technical solutions based on user needs, costs and required integrations with existing applications/platforms Review existing systems architecture and recommend and implement improvements Research, identify, select and test technology products required for solution delivery Establish, implement and document the technology integration or migration strategies Maintain knowledge of industry trends and new technologies Ensure consistent and correct implementation of architectural strategy and monitor the implementation of end-to-end integrated systems Maintain architectural products and systems to ensure they remain efficient Liaise with product owners, business analysts, developers, infrastructure, DevOps and management teams to develop and implement design concepts which are in accordance with the solution requirements and provide expertise and architectural assistance Work as a member of Agile project teams to define, estimate and complete agreed tasks to the timescales To promote and embody Trupanions Team DNA in all aspects of your work and interactions with internal and external stakeholders Qualifications Experience: Previous experience essential in a software architectural role on scalable SAAS cloud platform solutions in a DevOps environment, developing strategic systems architecture plans and responsibility for system design and integration Experience in architecture best practice methodologies and modelling tools Extensive experience in the development and implementation of computer systems Skills, Knowledge & Abilities: Proven problem-solving skills Proven planning and time-management skills Excellent written and verbal communication skills, with the ability to present and communicate your design work Experience of working in an Azure DevOps application environment, designing scalable solutions OOD, N-Tier architectures and software patterns and techniques Infrastructure and Information Security technologies and standards Experience in applying SAST and DAST techniques to manage application security Experience in .NET, ASP.NET, MVC, Core and Visual Studio Experience in designing service oriented architectures (microservices, REST frameworks) Experience in designing synchronisation solutions using Azure Service Bus, subscription and outbox patterns Experience working in an Agile Scrum environment, Knowledge of tools such as Kubernetes, Swagger, Docker Logical and physical data modelling and technologies such as SQL Server and NoSQL Knowledge of back-end languages (e.g. C#, Java) and JavaScript frameworks (e.g. Vue.js) Experience in working with software version tracking/coordination tools (e.g. Git, Jira) Testing frameworks, automated testing approaches and tools Education, Registration & Certification: Bachelor s degree in computer science, information systems, engineering or equivalent work experience preferred Benefits and Perks: Bonus opportunitiesPrivate medical insurance and health cash plans25 days annual leave plus bank holidaysFive-week sabbatical after five years of employmentRestricted Stock UnitsOpen, casual, pet-friendly, and fun office environmentCycle to work schemeLife InsuranceRocket LawyerAbout Trupanion: We re all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We re focused on providing continuous training and support to all team members to encourage long-term happiness and success. Take a look inside our office and see for yourself: Trupanion Team DNA: At Trupanion, we achieve great things together when we are: Caring: We are kind to each other and assume positive intent.Collaborative: We work together to achieve company goals (we not me).Courageous: We are determined, take risks, and make bold moves.Curious: We seek new information to continually better ourselves and our work.Honest: We believe candid communication leads to successful teamwork.Inclusive: We welcome and value all people and perspectives.Nimble: We readily adapt and evolve in pursuit of progress and innovation.For more information about Trupanion, visit Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request reasonable adjustments.

Companies stand or fall by their technology and you'll work with clients in all industries, from finance and retail to manufacturing and energy who share this belief. What they all have in common is an understanding that future success comes from embracing the most advanced technology - and building their organisations around it. By joining PwC's Technology Consulting team, your clients will be looking to you to help them define their journey - generating insights to illuminate innovative ideas, creating amazing experiences for customers, achieving huge cost savings or embracing new collaborative mindsets. And you'll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. We're recognised as leaders and have alliance relationships with major technology providers - including AWS, Salesforce, Oracle, Microsoft and SAP - as well as for our expertise in cloud, cyber security, data and analytics, and RPA. Salesforce You'll be joining our Salesforce Consulting services team. At PwC, We believe Salesforce is a key platform for driving large transformations for our clients. This commitment means we're a Salesforce Global Strategic Partner and the fastest-growing Salesforce Consulting Partner, with a track record of delivering projects from start-ups to large transformation projects. We've won more than 35 Salesforce awards for our innovative work, as well as being rated by analysts as a Market Maker for Salesforce Globally. A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Responsibilities As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Directors and above Be involved in the financial management of clients Be actively involved in business development activities to help identify and research opportunities on new/existing clients Develop project strategies to solve complex technical challenges for our clients Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria Train, coach, and supervise team members Continue to develop internal relationships and developing your PwC brand The essentials: Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background; Consulting experience, gained with a leading professional services or systems integration firm; Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc. Proven experience in providing technical leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work; Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack; Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. Have a minimum of Salesforce Platform App Builder and Salesforce Platform Developer I certifications. The nice to have: Have both the Salesforce System Architect and the Salesforce Application Architect certifications or the Technical Architect certification. Majority of related experience gained in one of the following sectors: Financial Services - Retail and Commercial Banking Private Sector - Energy, Utilities and Resources Private Sector - Technology, Media and Telecommunications Private Sector - Retail and Consumer Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

Companies stand or fall by their technology and you'll work with clients in all industries, from finance and retail to manufacturing and energy who share this belief. What they all have in common is an understanding that future success comes from embracing the most advanced technology - and building their organisations around it. By joining PwC's Technology Consulting team, your clients will be looking to you to help them define their journey - generating insights to illuminate innovative ideas, creating amazing experiences for customers, achieving huge cost savings or embracing new collaborative mindsets. And you'll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. We're recognised as leaders and have alliance relationships with major technology providers - including AWS, Salesforce, Oracle, Microsoft and SAP - as well as for our expertise in cloud, cyber security, data and analytics, and RPA. Salesforce You'll be joining our Salesforce Consulting services team. At PwC, We believe Salesforce is a key platform for driving large transformations for our clients. This commitment means we're a Salesforce Global Strategic Partner and the fastest-growing Salesforce Consulting Partner, with a track record of delivering projects from start-ups to large transformation projects. We've won more than 35 Salesforce awards for our innovative work, as well as being rated by analysts as a Market Maker for Salesforce Globally. A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Our Salesforce Practice We see Salesforce as a key platform for driving large transformation change in our clients and as one of the largest Salesforce users in the world, PwC is more than implementing for others we're living it every day ourselves. We are the fastest growing Salesforce Consulting Partner and have a proven track record in delivering the full spectrum of projects, ranging from start-ups to large transformation projects with an average customer satisfaction rating of 9.9 out of 10. To support this rapid growth we are looking for people who enjoy the excitement of shaping new ideas and working as part of multi-disciplinary teams on complex challenges, where each project is likely to be different to the last. We are looking for candidates with the passion and commitment, intellect and experience that can enable our clients' success in the intensely competitive economic environment of the digital age. The role You will be part of our rapidly growing UK Salesforce Marketing Tech practice helping to shape and deliver the right outcomes for our clients. Working with our wider Salesforce practice across Business, Experience & Technology, you will deliver Salesforce Marketing Cloud projects for some of the largest brands in the UK & beyond. You will be responsible for project delivery across a range of Salesforce-related projects, with a focus on Marketing Cloud, from mid-sized rollouts to full scale digital transformation programmes. You will be fully responsible for delivery of one or more projects in our portfolio, handling the client and internal teams and will work closely with the commercial team during the presales phase. The role is multi-faceted and the proportion of your time spent on each aspect could vary from time to time. Responsibilities will vary from project to project but will include: Be responsible for the delivery of all aspects of PwC delivery on a project Where necessary work across projects in parallel Develop and maintain project / programme plans Run and be the point of escalation for project risks and issues Run all workstreams for your project delivery including near/off-shore when necessary Coach and develop the internal team on delivery processes and best practice Delivery to time and budget Develop and maintain a positive can do approach within the project team Coach and develop the PwC delivery team to support widening their knowledge and understanding of delivery best practice Ensure smooth handover from sales in to Delivery teams Facilitate review of proposals as necessary during the presales process Provide reporting of project performance Commercial Supporting Presales during development of new business with new or existing clients Producing proposals & working with Salesforce to present proposals Review of proposals during the presales process to ensure proposal accuracy Working with the commercial team to ensure a smooth handover in to Delivery processes Growing the Business Be an integral part of scaling the business through spotting growth opportunities, developing delivery centers & creating new lines of business / accelerators / market solutions Participate in recruitment activities where necessary Lead internal trainings & thought leadership across marketing tech The Essentials: Obsession with delivering best in class customer experiences & leveraging modern marketing tech to transform how brands operate and communicate with their customers Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but you must have excellent written and verbal communication skills Proven consulting experience, gained with a leading professional services or systems integration firm Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc Proven experience in providing leadership on complex, digital and front-office transformation initiatives, working with and/or running mixed technical teams to deliver the work Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives Experience designing and implementing Marketing technologies Salesforce Marketing Cloud configuration experience including use of Journey Builder, AMPscript, SWL, automation studio, & landing pages Salesforce Email Specialist Certification Ability to travel throughout the UK and overseas The nice to have: Passion for growing businesses & the challenge of being one of the global leaders in marketing technology consulting Wider business consulting experience in the Marketing domain Salesforce Marketing Cloud Social Specialist certification Salesforce Marketing Cloud Consultant certification Salesforce DMP, Interaction Studio, Datorama, Customer 360 Audiences experience Pardot experience Wider Salesforce certifications Other marketing technology experience (e.g. Adobe Marketing Cloud, Marketo Marketing Automation, Sitecore Experience) Majority of related experience gained in one of the following sectors: Financial Services - Retail and Commercial Banking Financial Services - Insurance and Investment Management Financial Services - Capital Markets Private Sector - Energy, Utilities and Resources Private Sector - Technology, Media and Telecommunications Private Sector - Retail and Consumer Private Sector - Industrial products, manufacturing and professional services Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal..... click apply for full job details

Business Analyst - Banking - Remote Working My client is a leading major UK Banking Group, offering financial products across Retail, Business, Private, Wealth and Investment Banking. There is an excellent opportunity for an experienced Business Analyst to join a high profile, business transformation programme aligned to customer journeys in Business & Retail banking. The desired candidate will come from a financial services background (ideally retail or business/commercial banking) and have worked on programmes aligned to business change with experience in process improvement, customer journey's and op model design. Key Skills · 8+ years business analysis experience · Must come from a financial services background (ideally Commercial or Retail Banking) · Preferably customer journey experience or business change, lending, or payments background · Worked in an Agile environment · TOM design, AS-IS and TO-BE processes · Excellent communication and stakeholder management skills Responsibilities & Experience Be responsible for the documenting requirements, including change management and traceability, utilising appropriate business analysis and change techniques Change Management Implementation - Being involved in projects from Business Case creation through to User Acceptance Testing co-ordination, test planning and execution Requirements Gathering - the ability to produce structured functional specification, including experience of User Story. Understand the impact of requirements on processes, customer journeys and the business areas that use them by undertaking current state analysis Develop target operating models and process designs that drive the implementation of requirements in an optimal way Stakeholder Management - Participate in project workshops, engaging stakeholders, subject matter experts and attendees at all levels with both technical and non-technical backgrounds Job Title: Business Analyst Location: Edinburgh, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. . Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a solution designer/architect you will: Working closely with Business and Technology colleagues to ensure that design options are effectively evaluated and that robust recommendations are made. Ongoing governance of project delivery against agreed designs and assessment of the impact of change requests on the high-level design Running design forums and workshops with developer, operational and business colleagues. Third party vendors will often be involved as well. Distribution of designs for approval and presentation of said designs at formal clinics Peer reviewing designs produced by colleagues. Involvement in the technical communities of interest to support and enhance Accenture software development policies and standards. Provision of Solution Design estimates for input to Business Cases Involvement in internal improvement initiatives to develop the overall capability of the Solutions Design competency. Working under guidance from Lead Technology Consultants and with other designers within the Solutions Design/Architects competency to support the Client's business projects. Are a great communicator able to make complex procedures easy to understand for technical and non-technical audiences You have experience in estimating enterprise solutions - covering full lifecycle and ongoing operational activity - and identify associated risks and mitigation. Familiar with a wide range of Architecture techniques, methodologies and frameworks e.g. TOGAF, BIAN, eTOM Have experience of working in an agile environment at scale and are familiar with scaled agile methodologies e.g SAFe Experience and expertise in solution architecture roles Experience of a range of technologies including, for example, Messaging & Middleware, Microservices, Cloud and Data Streaming Experience of working in waterfall and agile environments during the Software Development Life Cycle Understanding and experience of design governance Ability to work with both Business and Technology stakeholders to build personal credibility in shaping of solutions to business problems Support planning - help drive the scope and delivery shape and schedule as well as the design Good influencing and interpersonal skills Ability to manage and resolve design risks and issues To ensure that designs adhere to agreed principles, policies and roadmaps, whilst meeting business requirements you will collaborate and work effectively with other professionals: Enterprise Architects Domain Architects IT Architects in Digital and Data Business Analysts Test Architects IT Security consultants Operational Specialists Experience of working as part of a team to deliver to deadlines The Core Solutions Solution Design team have responsibility for the following areas of business: Finance/GL/Accounting Data Architecture - Data warehouse. ETL, SAS, Regulatory, compliance, Banking reporting Financial Fraud and AML Debit & Credit Cards ATM & POS Payments (FPS, SWIFT, CHAPS, BACS) Core banking processing Treasury Systems Therefore, experience of any of the above business systems and the technology that supports them will be a considerable advantage. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for application: 31/08/2021