Our client, a leading energy business, is seeking a Head of UK Retail IT to join their senior leadership team. Reporting to the VP of IT, this role is pivotal in shaping technology strategy, driving project delivery, and ensuring robust application support across the UK energy retail IT estate. Acting as the principal business partner to VP Sales and VP Operations, you will foster cohesion between business units, deliver cost efficiencies, and lead a high-performing IT team. Key Responsibilities Contribute as a core member of the global IT & Change leadership team. Provide leadership, coaching, and development to your team, embedding company values. Build strong relationships with senior stakeholders to translate business needs into technology-enabled solutions. Manage IT demand for the UK energy retail estate and oversee the portfolio of technology change. Drive delivery of projects to achieve commercial outcomes within agreed time, cost, and quality constraints. Ensure a cost-effective and sustainable Salesforce application support model. Act as the domain expert for energy retail technology, staying ahead of industry trends. Collaborate with Architecture, PMO, and other IT leaders to deliver cohesive programs of change. Performance Indicators Positive stakeholder feedback on IT support and delivery. Delivery of portfolio within time, cost, and quality metrics. Strong team engagement (eNPS) and SLA performance. Effective collaboration across IT leadership to achieve cost efficiencies. Experience & Skills Bachelor's degree or equivalent experience. 5+ years delivering technology initiatives in multi-business unit organisations. Proven experience in energy retail technology strategy, CRM (Salesforce), customer operations, and billing systems. Strong track record in project delivery, risk management, and vendor engagement. Knowledge of ITIL, Agile, DevOps, and enterprise architecture best practices. Excellent communication and stakeholder management skills. Previous experience leading senior teams and managing performance processes. Knowledge Domain expertise in energy retail and customer service. Familiarity with cloud and on-premises solutions. Understanding of programme and project delivery methodologies (PMI, Prince2, MSP).
Dec 16, 2025
Full time
Our client, a leading energy business, is seeking a Head of UK Retail IT to join their senior leadership team. Reporting to the VP of IT, this role is pivotal in shaping technology strategy, driving project delivery, and ensuring robust application support across the UK energy retail IT estate. Acting as the principal business partner to VP Sales and VP Operations, you will foster cohesion between business units, deliver cost efficiencies, and lead a high-performing IT team. Key Responsibilities Contribute as a core member of the global IT & Change leadership team. Provide leadership, coaching, and development to your team, embedding company values. Build strong relationships with senior stakeholders to translate business needs into technology-enabled solutions. Manage IT demand for the UK energy retail estate and oversee the portfolio of technology change. Drive delivery of projects to achieve commercial outcomes within agreed time, cost, and quality constraints. Ensure a cost-effective and sustainable Salesforce application support model. Act as the domain expert for energy retail technology, staying ahead of industry trends. Collaborate with Architecture, PMO, and other IT leaders to deliver cohesive programs of change. Performance Indicators Positive stakeholder feedback on IT support and delivery. Delivery of portfolio within time, cost, and quality metrics. Strong team engagement (eNPS) and SLA performance. Effective collaboration across IT leadership to achieve cost efficiencies. Experience & Skills Bachelor's degree or equivalent experience. 5+ years delivering technology initiatives in multi-business unit organisations. Proven experience in energy retail technology strategy, CRM (Salesforce), customer operations, and billing systems. Strong track record in project delivery, risk management, and vendor engagement. Knowledge of ITIL, Agile, DevOps, and enterprise architecture best practices. Excellent communication and stakeholder management skills. Previous experience leading senior teams and managing performance processes. Knowledge Domain expertise in energy retail and customer service. Familiarity with cloud and on-premises solutions. Understanding of programme and project delivery methodologies (PMI, Prince2, MSP).
As a Sales Engineer at Acoustic, you'll bridge the gap between our enterprise marketing automation platforms and our clients' revenue growth objectives. You'll partner with our Sales and Account teams to provide deep technical expertise, demonstrate platform capabilities, and ensure customers and prospects understand how Acoustic can drive measurable business outcomes through intelligent customer engagement. This is your opportunity to be the trusted technical advisor who transforms complex marketing technology challenges into strategic revenue opportunities. You'll leverage sophisticated and cutting edge technologies to help prospects see Acoustic not just as an ESP, but as an intelligence platform that happens to send emails. Key Responsibilities Technical Sales Enablement: Partner with Account Executives and Managers to understand prospect requirements, articulate platform value propositions, and deliver compelling product demonstrations tailored to specific use cases. Solution Architecture: Analyze prospect marketing technology stacks, identify integration points and migration paths, and recommend Acoustic configurations that enhance their marketing operations and revenue attribution capabilities. Proof of Concept Leadership: Design and execute POC deployments that showcase Acoustic's features. Guide prospects through technical evaluation criteria. RFP & Technical Documentation: Respond to RFPs and technical questionnaires with detailed capability documentation. Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and Professional Services teams to address prospect feedback, elevate technical issues, and ensure smooth handoffs from sales to implementation. Thought Leadership: Present at industry events, webinars, and prospect meetings to evangelize modern marketing automation best practices, intelligent customer engagement strategies, and the business value of behavioral intelligence platforms. Qualifications Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or Solutions Consultant role within the marketing technology space. Deep understanding of email service providers, marketing automation platforms, CDP/data platforms, and modern martech stacks. Marketing Technology Knowledge: Hands on familiarity with email deliverability, marketing automation workflows, behavioral segmentation, multi channel orchestration, API integrations, webhook systems, and data synchronization patterns. Experience with platforms like Salesforce, Klaviyo, HubSpot, Marketo, or similar is valuable. Sales & Business Acumen: Ability to translate complex technical capabilities into compelling business value propositions focused on revenue impact, operational efficiency, and competitive advantage. Strong qualification and discovery skills to identify true champion power and budget authority. Communication Excellence: Exceptional presentation and interpersonal skills with the ability to engage technical practitioners, marketing leaders, and C-level executives. Skilled at building trust and establishing credibility with both technical and business stakeholders. Education & Certifications: Bachelor's degree in Computer Science, Engineering, Business, Marketing, or related field, or equivalent experience. Relevant certifications in marketing automation platforms, sales methodologies, or cloud technologies are advantageous.
Dec 15, 2025
Full time
As a Sales Engineer at Acoustic, you'll bridge the gap between our enterprise marketing automation platforms and our clients' revenue growth objectives. You'll partner with our Sales and Account teams to provide deep technical expertise, demonstrate platform capabilities, and ensure customers and prospects understand how Acoustic can drive measurable business outcomes through intelligent customer engagement. This is your opportunity to be the trusted technical advisor who transforms complex marketing technology challenges into strategic revenue opportunities. You'll leverage sophisticated and cutting edge technologies to help prospects see Acoustic not just as an ESP, but as an intelligence platform that happens to send emails. Key Responsibilities Technical Sales Enablement: Partner with Account Executives and Managers to understand prospect requirements, articulate platform value propositions, and deliver compelling product demonstrations tailored to specific use cases. Solution Architecture: Analyze prospect marketing technology stacks, identify integration points and migration paths, and recommend Acoustic configurations that enhance their marketing operations and revenue attribution capabilities. Proof of Concept Leadership: Design and execute POC deployments that showcase Acoustic's features. Guide prospects through technical evaluation criteria. RFP & Technical Documentation: Respond to RFPs and technical questionnaires with detailed capability documentation. Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and Professional Services teams to address prospect feedback, elevate technical issues, and ensure smooth handoffs from sales to implementation. Thought Leadership: Present at industry events, webinars, and prospect meetings to evangelize modern marketing automation best practices, intelligent customer engagement strategies, and the business value of behavioral intelligence platforms. Qualifications Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or Solutions Consultant role within the marketing technology space. Deep understanding of email service providers, marketing automation platforms, CDP/data platforms, and modern martech stacks. Marketing Technology Knowledge: Hands on familiarity with email deliverability, marketing automation workflows, behavioral segmentation, multi channel orchestration, API integrations, webhook systems, and data synchronization patterns. Experience with platforms like Salesforce, Klaviyo, HubSpot, Marketo, or similar is valuable. Sales & Business Acumen: Ability to translate complex technical capabilities into compelling business value propositions focused on revenue impact, operational efficiency, and competitive advantage. Strong qualification and discovery skills to identify true champion power and budget authority. Communication Excellence: Exceptional presentation and interpersonal skills with the ability to engage technical practitioners, marketing leaders, and C-level executives. Skilled at building trust and establishing credibility with both technical and business stakeholders. Education & Certifications: Bachelor's degree in Computer Science, Engineering, Business, Marketing, or related field, or equivalent experience. Relevant certifications in marketing automation platforms, sales methodologies, or cloud technologies are advantageous.
Our Client, one of the leading Salesforce consultancies in the world is looking for an experienced Solutions Architect to join their UK team. Role and Responsibilities Lead the project team from the technical aspect to ensure successful implementations and provide technical assistance and supervision to other project team members. Conduct Workshops, and work with the Business Analyst and/or Technical Consultant to translate the customer requirements into a working solution. Provide business and technical support to the customer during the implementation phase. Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer's service business objectives. Consult and assist customer or third-party integrator to develop CRM/ERP interfaces to our products' APIs. Provide technical training to the customer technical staff. Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment. Act as subject matter expert throughout the life cycle of the project. Required Skills and Qualifications At least 4 years' experience in Professional Services or similar client facing roles in a client/vendor relationship. At least 3 years' hands-on experience with the implementation with at least one of: Salesforce ClickSoftware Solutions Enterprise CRM, ERP and order management software such as, SAP, Oracle and legacy applications Strong desire to work both in design and in 'hands-on' implementation modes in the delivery of solutions. Excellent written and verbal communication skills in English. Experience with Agile methodology. Desire to work in an agile and young environment. Design and Solution Architect experience is a plus. B.S. in Computer Science, Information System or Industrial Engineering preferred.
Dec 15, 2025
Full time
Our Client, one of the leading Salesforce consultancies in the world is looking for an experienced Solutions Architect to join their UK team. Role and Responsibilities Lead the project team from the technical aspect to ensure successful implementations and provide technical assistance and supervision to other project team members. Conduct Workshops, and work with the Business Analyst and/or Technical Consultant to translate the customer requirements into a working solution. Provide business and technical support to the customer during the implementation phase. Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer's service business objectives. Consult and assist customer or third-party integrator to develop CRM/ERP interfaces to our products' APIs. Provide technical training to the customer technical staff. Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment. Act as subject matter expert throughout the life cycle of the project. Required Skills and Qualifications At least 4 years' experience in Professional Services or similar client facing roles in a client/vendor relationship. At least 3 years' hands-on experience with the implementation with at least one of: Salesforce ClickSoftware Solutions Enterprise CRM, ERP and order management software such as, SAP, Oracle and legacy applications Strong desire to work both in design and in 'hands-on' implementation modes in the delivery of solutions. Excellent written and verbal communication skills in English. Experience with Agile methodology. Desire to work in an agile and young environment. Design and Solution Architect experience is a plus. B.S. in Computer Science, Information System or Industrial Engineering preferred.
Seismic Developer Hybrid: London (1-2 days per week in the office) Paying up to £70,000 + benefits Permanent Experis are delighted to be supporting a well-established and reputable organisation as they continue to strengthen and modernise their digital client-facing capabilities. We are assisting them in the search for a Seismic Developer, a key role within the Brand & Digital Services division, responsible for designing and developing advanced Seismic LiveDoc solutions that enhance client experience, streamline document creation, and enable front-office teams to work more efficiently. This is a fantastic opportunity for someone with deep Seismic expertise who enjoys building automated, scalable, and visually polished documentation solutions. You'll join an experienced team of Seismic specialists in a highly collaborative environment, supporting a well-embedded and strategically important platform within the business. What You'll Be Doing Taking ownership of automated and customisable Proposal documents, ensuring quality, stability, and ongoing enhancement Designing and building advanced, scalable Seismic LiveDoc solutions that deliver automation and improved user journeys for Front Office teams Gathering and interpreting requirements from stakeholders across the business, translating complex briefs into well-structured technical solutions Testing, optimising, and refining Seismic assets Supporting integrations between Seismic and external systems (e.g., Salesforce, Snowflake) through APIs, dataloaders, and other technical processes Contributing to the wider Seismic team's ongoing development work - including Seismic Hubs, compliance workflows, and platform architecture Providing analytics and insight to demonstrate the impact and adoption of Seismic developments Acting as a technical partner to Front Office, helping enhance document quality, consistency, and efficiency Experience Required Deep hands-on experience with Seismic platform administration and LiveDoc creation Strong understanding of LiveSend, Digital Sales Rooms, Workflows, and Reference Content Confidence working with PowerPoint and Word, including the Seismic add ins Strong Excel skills, and experience building and maintaining Seismic lists and data structures Ability to gather and understand complex requirements, managing expectations at all stakeholder levels Experience with SQL and Seismic variable development (including formula creation/editing) Experience working with APIs and integrations between Seismic and external systems such as Salesforce or Snowflake
Dec 13, 2025
Full time
Seismic Developer Hybrid: London (1-2 days per week in the office) Paying up to £70,000 + benefits Permanent Experis are delighted to be supporting a well-established and reputable organisation as they continue to strengthen and modernise their digital client-facing capabilities. We are assisting them in the search for a Seismic Developer, a key role within the Brand & Digital Services division, responsible for designing and developing advanced Seismic LiveDoc solutions that enhance client experience, streamline document creation, and enable front-office teams to work more efficiently. This is a fantastic opportunity for someone with deep Seismic expertise who enjoys building automated, scalable, and visually polished documentation solutions. You'll join an experienced team of Seismic specialists in a highly collaborative environment, supporting a well-embedded and strategically important platform within the business. What You'll Be Doing Taking ownership of automated and customisable Proposal documents, ensuring quality, stability, and ongoing enhancement Designing and building advanced, scalable Seismic LiveDoc solutions that deliver automation and improved user journeys for Front Office teams Gathering and interpreting requirements from stakeholders across the business, translating complex briefs into well-structured technical solutions Testing, optimising, and refining Seismic assets Supporting integrations between Seismic and external systems (e.g., Salesforce, Snowflake) through APIs, dataloaders, and other technical processes Contributing to the wider Seismic team's ongoing development work - including Seismic Hubs, compliance workflows, and platform architecture Providing analytics and insight to demonstrate the impact and adoption of Seismic developments Acting as a technical partner to Front Office, helping enhance document quality, consistency, and efficiency Experience Required Deep hands-on experience with Seismic platform administration and LiveDoc creation Strong understanding of LiveSend, Digital Sales Rooms, Workflows, and Reference Content Confidence working with PowerPoint and Word, including the Seismic add ins Strong Excel skills, and experience building and maintaining Seismic lists and data structures Ability to gather and understand complex requirements, managing expectations at all stakeholder levels Experience with SQL and Seismic variable development (including formula creation/editing) Experience working with APIs and integrations between Seismic and external systems such as Salesforce or Snowflake
Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi disciplinary and full lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user centric, cloud and hybrid based models. The company is a national leader in combining user centred digital service design with cloud based open architecture and modern technology services. The Role The Senior Salesforce Developer holds end to end responsibility for designing, developing, and enhancing Salesforce solutions that underpin the delivery of high quality services aligned to business requirements. The role provides technical leadership and direction, ensuring that development resources are effectively deployed to maintain business as usual capability while delivering agreed enhancements and transformation activity that support system stability, scalability, and long term sustainability. Acting as the senior technical point of contact for Salesforce delivery, the Senior Salesforce Developer ensures best practice governance, coding standards, and development methodologies are consistently applied. The role works closely with business analysts, product owners, architects, and third party suppliers to ensure solution continuity and alignment across the Salesforce ecosystem. The Senior Salesforce Developer contributes to the continuous improvement of development practices, supports capability uplift across the team, and ensures that Salesforce solutions continue to evolve in line with platform innovations and organisational needs. Key Responsibilities Lead the design, development, and customisation of Salesforce applications using Apex, Lightning Web Components, Visualforce, and related technologies. Own the technical design process, ensuring solutions meet architectural standards, security requirements, and business needs. Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and third party applications. Conduct code reviews, enforce development best practices, and ensure high quality, reusable, and scalable code. Maintain data integrity, system performance, and platform scalability through proactive monitoring and technical optimisation. Ensure adoption of Salesforce DevOps practices, including Salesforce DX, version control (e.g., Git), and CI/CD pipelines. Remain up to date with Salesforce releases, evaluate new features, and recommend adoption within the organisation. Work closely with business analysts, solution architects, and stakeholders to gather, refine, and translate technical requirements into deliverable solutions. Act as the technical escalation point for complex issues across the Salesforce platform. Communicate technical decisions, platform considerations, and delivery status to senior stakeholders. Represent Salesforce technical delivery in governance forums and project meetings. Ensure alignment between Salesforce development activity and wider digital strategy, delivery priorities, and operational requirements. Provide mentorship, technical guidance, and support to junior developers and cross functional colleagues. Support knowledge management activities, ensuring documentation, patterns, and reusable components are maintained. Contribute to the uplift of internal Salesforce capability by enabling skills development and sharing best practice across teams. Support the creation of delivery collateral and technical input for bids or new project opportunities where Salesforce expertise is required. Required Skills & Qualifications 5+ years' experience in Salesforce development (Apex, Lightning, Visualforce). Strong understanding of Salesforce architecture, security model, data model, and governance. Proven experience integrating Salesforce with enterprise systems and APIs. Experience with DevOps practices including Salesforce DX and version control tools (e.g., Git). Demonstrable track record of delivering successful Salesforce implementations. Salesforce Platform Developer I & II certifications (preferred). Bachelor's degree in Computer Science, Information Systems, or related discipline (preferred). Additional Desired Skills Experience across Sales Cloud, Service Cloud, and Marketing Cloud. Advanced knowledge of SOQL, SOSL, JavaScript, HTML/CSS. Strong problem solving abilities, communication skills, and leadership capability. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought provoking leadership A supportive and collaborative environment As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social office parties, pizza Friday and commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus based on company and individual performance Life Assurance of 4 times base salary Private Medical Insurance which is non-contributory (spouse and dependants included) Worldwide Travel Insurance which is non-contributory (spouse and dependants included) Benefits Platform offering various retail and leisure discounts
Dec 13, 2025
Full time
Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi disciplinary and full lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user centric, cloud and hybrid based models. The company is a national leader in combining user centred digital service design with cloud based open architecture and modern technology services. The Role The Senior Salesforce Developer holds end to end responsibility for designing, developing, and enhancing Salesforce solutions that underpin the delivery of high quality services aligned to business requirements. The role provides technical leadership and direction, ensuring that development resources are effectively deployed to maintain business as usual capability while delivering agreed enhancements and transformation activity that support system stability, scalability, and long term sustainability. Acting as the senior technical point of contact for Salesforce delivery, the Senior Salesforce Developer ensures best practice governance, coding standards, and development methodologies are consistently applied. The role works closely with business analysts, product owners, architects, and third party suppliers to ensure solution continuity and alignment across the Salesforce ecosystem. The Senior Salesforce Developer contributes to the continuous improvement of development practices, supports capability uplift across the team, and ensures that Salesforce solutions continue to evolve in line with platform innovations and organisational needs. Key Responsibilities Lead the design, development, and customisation of Salesforce applications using Apex, Lightning Web Components, Visualforce, and related technologies. Own the technical design process, ensuring solutions meet architectural standards, security requirements, and business needs. Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and third party applications. Conduct code reviews, enforce development best practices, and ensure high quality, reusable, and scalable code. Maintain data integrity, system performance, and platform scalability through proactive monitoring and technical optimisation. Ensure adoption of Salesforce DevOps practices, including Salesforce DX, version control (e.g., Git), and CI/CD pipelines. Remain up to date with Salesforce releases, evaluate new features, and recommend adoption within the organisation. Work closely with business analysts, solution architects, and stakeholders to gather, refine, and translate technical requirements into deliverable solutions. Act as the technical escalation point for complex issues across the Salesforce platform. Communicate technical decisions, platform considerations, and delivery status to senior stakeholders. Represent Salesforce technical delivery in governance forums and project meetings. Ensure alignment between Salesforce development activity and wider digital strategy, delivery priorities, and operational requirements. Provide mentorship, technical guidance, and support to junior developers and cross functional colleagues. Support knowledge management activities, ensuring documentation, patterns, and reusable components are maintained. Contribute to the uplift of internal Salesforce capability by enabling skills development and sharing best practice across teams. Support the creation of delivery collateral and technical input for bids or new project opportunities where Salesforce expertise is required. Required Skills & Qualifications 5+ years' experience in Salesforce development (Apex, Lightning, Visualforce). Strong understanding of Salesforce architecture, security model, data model, and governance. Proven experience integrating Salesforce with enterprise systems and APIs. Experience with DevOps practices including Salesforce DX and version control tools (e.g., Git). Demonstrable track record of delivering successful Salesforce implementations. Salesforce Platform Developer I & II certifications (preferred). Bachelor's degree in Computer Science, Information Systems, or related discipline (preferred). Additional Desired Skills Experience across Sales Cloud, Service Cloud, and Marketing Cloud. Advanced knowledge of SOQL, SOSL, JavaScript, HTML/CSS. Strong problem solving abilities, communication skills, and leadership capability. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought provoking leadership A supportive and collaborative environment As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social office parties, pizza Friday and commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus based on company and individual performance Life Assurance of 4 times base salary Private Medical Insurance which is non-contributory (spouse and dependants included) Worldwide Travel Insurance which is non-contributory (spouse and dependants included) Benefits Platform offering various retail and leisure discounts
CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £60k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices The team you'll be joining is mid transformation of CRM journeys for this insurance giant. You'll join a team of 8 who are supporting the creation of these new customer journeys and CRM workflows, within Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within insurance, there's a heavier emphasis on regulations within dynamic content being served. Think things like policy pricing, medical exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how Applicants must have the right to live and work in the UK. You can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
Dec 13, 2025
Full time
CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £60k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices The team you'll be joining is mid transformation of CRM journeys for this insurance giant. You'll join a team of 8 who are supporting the creation of these new customer journeys and CRM workflows, within Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within insurance, there's a heavier emphasis on regulations within dynamic content being served. Think things like policy pricing, medical exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how Applicants must have the right to live and work in the UK. You can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
WHO WE ARE: interactive investor is an award winning investment platform that puts its customers in control of their financial future. We've been helping investors for over 25 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Product Delivery Lead analysis and delivery for key Salesforce Service Cloud product initiatives and enterprise change projects. Collaborate with Product Managers, Technical Leads and Stakeholders to translate business goals into actionable user stories and technical requirements. Act as Product Owner within delivery squads - owning, managing and prioritising the product backlog in alignment with strategic objectives and roadmaps. Support test strategy definition and ensure business readiness, including process mapping, documentation and training. Analysis & Requirements Define and document functional and non functional requirements, clear acceptance criteria, API integration points and data mapping. Work closely with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user centred approach to define and refine customer journeys (external & internal), leveraging data and insight to inform decisions. Use analytics and KPIs to measure product performance and identify opportunities for improvement. Work with the Data and Research teams to validate hypotheses using quantitative and qualitative evidence. Collaboration & Governance Partner with business stakeholders, SMEs and delivery teams to ensure shared understanding and clear communication. Contribute to discovery work, supporting business cases and assessing potential third party or Salesforce AppExchange solutions. Act as the SME for your product area - supporting incident resolution and providing domain knowledge to delivery teams. Essential Proven experience (a minimum of 24 months) as a Product Analyst or Business Analyst, ideally within a financial, Salesforce and digital product environment. Strong technical understanding of Salesforce, AWS API and core systems (e.g. Figaro), including data structures and integration principles. Experience eliciting and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate technical concepts for non technical audiences. A proactive, action oriented approach, balancing delivery speed with product quality and customer value. Understanding of Consumer Duty principles Experience defining, tracking, and analysing feature success metrics (KPIs) to evaluate product impact and inform prioritisation. Desirable Experience leveraging Salesforce AI and automation tools (e.g. Einstein, GPT, Flow) to improve operational efficiency and customer experience. Awareness of industry trends, competitors, and innovation in digital investing and platform experiences. Experience with conversion rate optimisation (CRO), service design, or funnel analysis. Jira and Confluence proficiency. Experience mentoring Associate Product Analysts or supporting capability development within the product team. Benefits & Perks Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
Dec 13, 2025
Full time
WHO WE ARE: interactive investor is an award winning investment platform that puts its customers in control of their financial future. We've been helping investors for over 25 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Product Delivery Lead analysis and delivery for key Salesforce Service Cloud product initiatives and enterprise change projects. Collaborate with Product Managers, Technical Leads and Stakeholders to translate business goals into actionable user stories and technical requirements. Act as Product Owner within delivery squads - owning, managing and prioritising the product backlog in alignment with strategic objectives and roadmaps. Support test strategy definition and ensure business readiness, including process mapping, documentation and training. Analysis & Requirements Define and document functional and non functional requirements, clear acceptance criteria, API integration points and data mapping. Work closely with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user centred approach to define and refine customer journeys (external & internal), leveraging data and insight to inform decisions. Use analytics and KPIs to measure product performance and identify opportunities for improvement. Work with the Data and Research teams to validate hypotheses using quantitative and qualitative evidence. Collaboration & Governance Partner with business stakeholders, SMEs and delivery teams to ensure shared understanding and clear communication. Contribute to discovery work, supporting business cases and assessing potential third party or Salesforce AppExchange solutions. Act as the SME for your product area - supporting incident resolution and providing domain knowledge to delivery teams. Essential Proven experience (a minimum of 24 months) as a Product Analyst or Business Analyst, ideally within a financial, Salesforce and digital product environment. Strong technical understanding of Salesforce, AWS API and core systems (e.g. Figaro), including data structures and integration principles. Experience eliciting and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate technical concepts for non technical audiences. A proactive, action oriented approach, balancing delivery speed with product quality and customer value. Understanding of Consumer Duty principles Experience defining, tracking, and analysing feature success metrics (KPIs) to evaluate product impact and inform prioritisation. Desirable Experience leveraging Salesforce AI and automation tools (e.g. Einstein, GPT, Flow) to improve operational efficiency and customer experience. Awareness of industry trends, competitors, and innovation in digital investing and platform experiences. Experience with conversion rate optimisation (CRO), service design, or funnel analysis. Jira and Confluence proficiency. Experience mentoring Associate Product Analysts or supporting capability development within the product team. Benefits & Perks Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
The MarTech Strategy Manager role is the strategic backbone of our marketing data ecosystem - a unique hybrid of Strategist, Analyst, Architect, and Builder. You will be the driving force behind the marketing technology stack, bridging vision with technology to enable data-driven decision-making, streamline operations, and deliver superior customer experiences. This role is ideal for a proactive leader who not only masters the technical foundations of modern MarTech but also thrives on navigating complex infrastructures and the cookieless landscape with creativity and confidence. Your expertise and a close collaboration with IT and other key functions will be crucial in ensuring the strategic application, robust architecture, and meticulous governance of MarTech and Consumer Data to significantly drive marketing efficiency and measurable business outcomes. Martech Leadership Act as a strategic liaison between Marketing, IT, Data Engineering, UX, and Commercial teams to align business objectives with technology evolution. Design, own, architect, optimize, and evolve the marketing technology stack with a focus on scalability, segmentation, acquisition, personalization, attribution, and customer lifetime value use cases. Oversee system integrations, API design, platform configurations, lifecycle maintenance, integrated dashboards, AI experimentation in strict adherence with governance standards. Lead technology evaluation and vendor selection aligning with key stakeholders and identifying opportunities for innovation and capability expansion. Develop robust data and analytics frameworks, informative dashboards, and comprehensive KPI measurement plans to track the performance of the MarTech stack and marketing programs. Define and oversee the data and personalization strategy within the CDP, enabling data enrichment via 2nd party data, Business Intelligence, MMM and MTA, CLV modeling, consumer profiling, advanced and predictive analytics, and automated media activation. Troubleshoot technical and process issues, translating complex requirements into clear actions and communicating trade-offs across teams. Strategy, Thought Leadership & Innovation Research market trends, emerging technologies, and AI advancements to recommend high-impact opportunities and future-proof the MarTech ecosystem. Develop playbooks, documentation, and internal training to elevate MarTech literacy across teams and global markets. Help define business processes and guide teams in leveraging platforms to drive operational efficiency and marketing effectiveness. Job Profile Master Degree in computer science, business informatics, information systems, digital marketing, data analytics or closely related fields; +7 years of experience across Data Strategy, Data Engineering and Data Architecture and also Marketing data specifically across DSP, CRM, DMP, and CDP. Proven expertise with Databricks, GCP, dbt, Snowflake, Salesforce, Azure, or similar Strong analytical skills, segmentation, data visualization (Looker). Strong understanding of marketing ecosystems - media, adtech, social, website, search, identity solutions, tag management, Apps. Expertise with APIs, machine learning, LLMs and Agentic AI Excellent client facing skills, with the ability to translate complex technical details into business value Strategic, self-motivated and comfortable operating in an emerging practice area Knowledge of privacy and compliance frameworks in a cookieless MarTech setup Preferable work experience within an agency, martech/adtech company or consultancy Strong oral and written communication skills (English a must, Italian a plus); We are an Equal Opportunity Employer, we reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.
Dec 12, 2025
Full time
The MarTech Strategy Manager role is the strategic backbone of our marketing data ecosystem - a unique hybrid of Strategist, Analyst, Architect, and Builder. You will be the driving force behind the marketing technology stack, bridging vision with technology to enable data-driven decision-making, streamline operations, and deliver superior customer experiences. This role is ideal for a proactive leader who not only masters the technical foundations of modern MarTech but also thrives on navigating complex infrastructures and the cookieless landscape with creativity and confidence. Your expertise and a close collaboration with IT and other key functions will be crucial in ensuring the strategic application, robust architecture, and meticulous governance of MarTech and Consumer Data to significantly drive marketing efficiency and measurable business outcomes. Martech Leadership Act as a strategic liaison between Marketing, IT, Data Engineering, UX, and Commercial teams to align business objectives with technology evolution. Design, own, architect, optimize, and evolve the marketing technology stack with a focus on scalability, segmentation, acquisition, personalization, attribution, and customer lifetime value use cases. Oversee system integrations, API design, platform configurations, lifecycle maintenance, integrated dashboards, AI experimentation in strict adherence with governance standards. Lead technology evaluation and vendor selection aligning with key stakeholders and identifying opportunities for innovation and capability expansion. Develop robust data and analytics frameworks, informative dashboards, and comprehensive KPI measurement plans to track the performance of the MarTech stack and marketing programs. Define and oversee the data and personalization strategy within the CDP, enabling data enrichment via 2nd party data, Business Intelligence, MMM and MTA, CLV modeling, consumer profiling, advanced and predictive analytics, and automated media activation. Troubleshoot technical and process issues, translating complex requirements into clear actions and communicating trade-offs across teams. Strategy, Thought Leadership & Innovation Research market trends, emerging technologies, and AI advancements to recommend high-impact opportunities and future-proof the MarTech ecosystem. Develop playbooks, documentation, and internal training to elevate MarTech literacy across teams and global markets. Help define business processes and guide teams in leveraging platforms to drive operational efficiency and marketing effectiveness. Job Profile Master Degree in computer science, business informatics, information systems, digital marketing, data analytics or closely related fields; +7 years of experience across Data Strategy, Data Engineering and Data Architecture and also Marketing data specifically across DSP, CRM, DMP, and CDP. Proven expertise with Databricks, GCP, dbt, Snowflake, Salesforce, Azure, or similar Strong analytical skills, segmentation, data visualization (Looker). Strong understanding of marketing ecosystems - media, adtech, social, website, search, identity solutions, tag management, Apps. Expertise with APIs, machine learning, LLMs and Agentic AI Excellent client facing skills, with the ability to translate complex technical details into business value Strategic, self-motivated and comfortable operating in an emerging practice area Knowledge of privacy and compliance frameworks in a cookieless MarTech setup Preferable work experience within an agency, martech/adtech company or consultancy Strong oral and written communication skills (English a must, Italian a plus); We are an Equal Opportunity Employer, we reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.
Join our leading Technology & Transformation team and become a key contributor within our strategic AWS Alliance. This is a unique opportunity to design and implement cutting edge AWS solutions that solve complex client challenges. As an architect, you will tap into the vast potential of the AWS ecosystem, shaping the future of digital landscapes for diverse clients. You will build scalable, secure cloud architectures and collaborate on continuous development in a high impact environment. Key Responsibilities Identify & evaluate opportunities aligned with Deloitte's professional services GTM objectives. Develop and execute strategies to maximize mutual value and drive joint business outcomes. Lead and support the planning and execution of GTM initiatives, campaigns, and sales plays with ProServe. Facilitate collaborative sales efforts, including joint account planning, pipeline development, and opportunity management. Maintain strong relationships with key stakeholders across ProServe and Deloitte service lines. Design and deliver enablement programmes, training, and resources for Deloitte's professional services teams. Create compelling sales collateral, presentations, and messaging that articulate the joint AWS value proposition. Gather market intelligence and partner feedback to inform strategy and identify new opportunities. Increase internal/external awareness of professional services offerings through targeted communication strategies. Track, analyze, and report on sales performance, GTM effectiveness, and revenue generation against KPIs. Qualifications Experience in alliance management, business development, GTM strategy, or sales enablement in a professional services or consulting environment. Demonstrable understanding of Go To Market strategies in a complex, client facing organization. Exceptional communication, presentation, and interpersonal skills. Strong commercial acumen and a track record of driving revenue growth through partnerships. Ability to manage multiple priorities, projects, and stakeholders in a fast paced, dynamic environment. Strategic thinker with a proactive, results oriented approach. Experience working in a large, matrixed organization is highly desirable. Proficiency in CRM systems (e.g., Salesforce) and GTM planning tools. Hybrid Working You'll be based in London with hybrid working. Work flexibly across local office, virtual collaboration spaces, client sites, and remotely, as the role requires. Culture & Inclusion Deloitte values diversity, integrity, and collaboration. All employees are empowered to bring their authentic selves and contribute to measurable impact. Regulatory & Independence Compliance with audit regulations applies. For details on independence constraints, contact the independence team. Apply Now Discover more about our purpose driven culture and apply at deloitte.co.uk/careers.
Dec 12, 2025
Full time
Join our leading Technology & Transformation team and become a key contributor within our strategic AWS Alliance. This is a unique opportunity to design and implement cutting edge AWS solutions that solve complex client challenges. As an architect, you will tap into the vast potential of the AWS ecosystem, shaping the future of digital landscapes for diverse clients. You will build scalable, secure cloud architectures and collaborate on continuous development in a high impact environment. Key Responsibilities Identify & evaluate opportunities aligned with Deloitte's professional services GTM objectives. Develop and execute strategies to maximize mutual value and drive joint business outcomes. Lead and support the planning and execution of GTM initiatives, campaigns, and sales plays with ProServe. Facilitate collaborative sales efforts, including joint account planning, pipeline development, and opportunity management. Maintain strong relationships with key stakeholders across ProServe and Deloitte service lines. Design and deliver enablement programmes, training, and resources for Deloitte's professional services teams. Create compelling sales collateral, presentations, and messaging that articulate the joint AWS value proposition. Gather market intelligence and partner feedback to inform strategy and identify new opportunities. Increase internal/external awareness of professional services offerings through targeted communication strategies. Track, analyze, and report on sales performance, GTM effectiveness, and revenue generation against KPIs. Qualifications Experience in alliance management, business development, GTM strategy, or sales enablement in a professional services or consulting environment. Demonstrable understanding of Go To Market strategies in a complex, client facing organization. Exceptional communication, presentation, and interpersonal skills. Strong commercial acumen and a track record of driving revenue growth through partnerships. Ability to manage multiple priorities, projects, and stakeholders in a fast paced, dynamic environment. Strategic thinker with a proactive, results oriented approach. Experience working in a large, matrixed organization is highly desirable. Proficiency in CRM systems (e.g., Salesforce) and GTM planning tools. Hybrid Working You'll be based in London with hybrid working. Work flexibly across local office, virtual collaboration spaces, client sites, and remotely, as the role requires. Culture & Inclusion Deloitte values diversity, integrity, and collaboration. All employees are empowered to bring their authentic selves and contribute to measurable impact. Regulatory & Independence Compliance with audit regulations applies. For details on independence constraints, contact the independence team. Apply Now Discover more about our purpose driven culture and apply at deloitte.co.uk/careers.
Description cli_user_preference The cookie is set by the GDPR Cookie Consent plugin and is used to store the yes/no selection the consent given for cookie usage. It does not store any personal data. cookielawinfo-checkbox-necessary This cookie is set by GDPR Cookie Consent plugin . The cookies is used to store the user consent for the cookies in the category "Necessary". CookieLawInfoConsent The cookie is set by the GDPR Cookie Consent plugin and is used to store the summary of the consent given for cookie usage. It does not store any personal data. viewed_cookie_policy The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. wsaffinity Set by the dunnhumby website , that allows all subsequent traffic and requests from an initial client session to be passed to the same server in the pool. Session affinity is also referred to as session persistence, server affinity, server persistence, or server sticky. Description passster Set by Passster to remember that a visitor has entered a correct password, so they don't have to re-enter it across protected pages. wp_lang This cookie is used to remember the language chosen by the user while browsing. Description fs_cid Set by FullStory to correlate sessions for diagnostics and session consistency; not always set. fs_lua Set by FullStory to record the time of the user's last activity, helping manage session timeouts. fs_session Set by FullStory to manage session flow and recording. Not always visible or applicable across all implementations. fs_uid Set by FullStory to uniquely identify a user's browser. Used for session replay and user analytics. Does not contain personal data directly. VISITOR_INFO1_LIVE Set by YouTube to estimate user bandwidth and improve video quality by adjusting playback speed. VISITOR_PRIVACY_METADATA Set by YouTube to store privacy preferences and metadata related to user consent and settings. vuid Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. YSC Set by YouTube to track user sessions and maintain video playback state during a browser session. _ga The _ga cookie, installed by Google Analytics , calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. _ga_ Set by Google Analytics to persist session state. _gid Installed by Google Analytics , _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. _lfa This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address. Secure-ROLLOUT_TOKEN YouTube sets this cookie via embedded videos to manage feature rollouts. Description aam_uuid Set by LinkedIn , for ID sync for Adobe Audience Manager. AEC Set by Google , 'AEC' cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user's knowledge. AMCVS_14215E3D5995C57C0A495C55%40AdobeOrg Set by LinkedIn , indicates the start of a session for Adobe Experience Cloud. AMCV_14215E3D5995C57C0A495C55%40AdobeOrg Set by LinkedIn , Unique Identifier for Adobe Experience Cloud. AnalyticsSyncHistory Set by LinkedIn , used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland). DV Set by Google , used for the purpose of targeted advertising, to collect information about how visitors use our site. gpv_pn Set by LinkedIn , used to retain and fetch previous page visited in Adobe Analytics. lang Session-based cookie, set by LinkedIn , used to set default locale/language. lidc Set by LinkedIn , used for routing from Share buttons and ad tags. lidc LinkedIn sets the lidc cookie to facilitate data center selection. li_gc Set by LinkedIn to store consent of guests regarding the use of cookies for non-essential purposes. li_sugr Set by LinkedIn , used to make a probabilistic match of a user's identity outside the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland). lms_analytics Set by LinkedIn to identify LinkedIn Members in the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland) for analytics. lpv AccountID This cookie is set by Salesforce Marketing Cloud Account Engagement . Prevents counting multiple page views within a short window to avoid duplicate tracking. NID Set by Google , registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. OGP / OGPC Set by Google , cookie enables the functionality of Google Maps. OTZ Set by Google , used to support Google's advertising services. This cookie is used by Google Analytics to provide an analysis of website visitors in aggregate. s_cc Set by LinkedIn , used to determine if cookies are enabled for Adobe Analytics. s_ips Set by LinkedIn , tracks percent of page viewed. s_plt Set by LinkedIn , this cookie tracks the time that the previous page took to load. s_pltp Set by LinkedIn , this cookie provides page name value (URL) for use by Adobe Analytics. s_ppv Set by LinkedIn , used by Adobe Analytics to retain and fetch what percentage of a page was viewed. s_sq Set by LinkedIn , used to store information about the previous link that was clicked on by the user by Adobe Analytics. s_tp Set by LinkedIn , this cookie measures a visitor's scroll activity to see how much of a page they view before moving on to another page. s_tslv Set by LinkedIn , used to retain and fetch time since last visit in Adobe Analytics. U Set by LinkedIn , Browser Identifier for users outside the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland). UserMatchHistory LinkedIn sets this cookie for LinkedIn Ads ID syncing. UserMatchHistory This cookie is used by LinkedIn Ads to help dunnhumby measure advertising performance. More information can be found in their cookie policy . visitor_id AccountID This cookie is set by Salesforce Marketing Cloud Account Engagement . Unique visitor identifier used to recognize returning visitors and track their behavior. visitor_id AccountID -hash This cookie is set by Salesforce Marketing Cloud Account Engagement . Secure hash of the visitor ID to validate the visitor and prevent tampering. yt-remote-connected-devices YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. _gcl_au Set by Google Tag Manager to store and track conversion events. It is typically associated with Google Ads, but may be set even if no active ad campaigns are running, especially when GTM is configured with default settings. The cookie helps measure the effectiveness of ad clicks in relation to site actions.
Dec 12, 2025
Full time
Description cli_user_preference The cookie is set by the GDPR Cookie Consent plugin and is used to store the yes/no selection the consent given for cookie usage. It does not store any personal data. cookielawinfo-checkbox-necessary This cookie is set by GDPR Cookie Consent plugin . The cookies is used to store the user consent for the cookies in the category "Necessary". CookieLawInfoConsent The cookie is set by the GDPR Cookie Consent plugin and is used to store the summary of the consent given for cookie usage. It does not store any personal data. viewed_cookie_policy The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. wsaffinity Set by the dunnhumby website , that allows all subsequent traffic and requests from an initial client session to be passed to the same server in the pool. Session affinity is also referred to as session persistence, server affinity, server persistence, or server sticky. Description passster Set by Passster to remember that a visitor has entered a correct password, so they don't have to re-enter it across protected pages. wp_lang This cookie is used to remember the language chosen by the user while browsing. Description fs_cid Set by FullStory to correlate sessions for diagnostics and session consistency; not always set. fs_lua Set by FullStory to record the time of the user's last activity, helping manage session timeouts. fs_session Set by FullStory to manage session flow and recording. Not always visible or applicable across all implementations. fs_uid Set by FullStory to uniquely identify a user's browser. Used for session replay and user analytics. Does not contain personal data directly. VISITOR_INFO1_LIVE Set by YouTube to estimate user bandwidth and improve video quality by adjusting playback speed. VISITOR_PRIVACY_METADATA Set by YouTube to store privacy preferences and metadata related to user consent and settings. vuid Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. YSC Set by YouTube to track user sessions and maintain video playback state during a browser session. _ga The _ga cookie, installed by Google Analytics , calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. _ga_ Set by Google Analytics to persist session state. _gid Installed by Google Analytics , _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. _lfa This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address. Secure-ROLLOUT_TOKEN YouTube sets this cookie via embedded videos to manage feature rollouts. Description aam_uuid Set by LinkedIn , for ID sync for Adobe Audience Manager. AEC Set by Google , 'AEC' cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user's knowledge. AMCVS_14215E3D5995C57C0A495C55%40AdobeOrg Set by LinkedIn , indicates the start of a session for Adobe Experience Cloud. AMCV_14215E3D5995C57C0A495C55%40AdobeOrg Set by LinkedIn , Unique Identifier for Adobe Experience Cloud. AnalyticsSyncHistory Set by LinkedIn , used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland). DV Set by Google , used for the purpose of targeted advertising, to collect information about how visitors use our site. gpv_pn Set by LinkedIn , used to retain and fetch previous page visited in Adobe Analytics. lang Session-based cookie, set by LinkedIn , used to set default locale/language. lidc Set by LinkedIn , used for routing from Share buttons and ad tags. lidc LinkedIn sets the lidc cookie to facilitate data center selection. li_gc Set by LinkedIn to store consent of guests regarding the use of cookies for non-essential purposes. li_sugr Set by LinkedIn , used to make a probabilistic match of a user's identity outside the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland). lms_analytics Set by LinkedIn to identify LinkedIn Members in the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland) for analytics. lpv AccountID This cookie is set by Salesforce Marketing Cloud Account Engagement . Prevents counting multiple page views within a short window to avoid duplicate tracking. NID Set by Google , registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. OGP / OGPC Set by Google , cookie enables the functionality of Google Maps. OTZ Set by Google , used to support Google's advertising services. This cookie is used by Google Analytics to provide an analysis of website visitors in aggregate. s_cc Set by LinkedIn , used to determine if cookies are enabled for Adobe Analytics. s_ips Set by LinkedIn , tracks percent of page viewed. s_plt Set by LinkedIn , this cookie tracks the time that the previous page took to load. s_pltp Set by LinkedIn , this cookie provides page name value (URL) for use by Adobe Analytics. s_ppv Set by LinkedIn , used by Adobe Analytics to retain and fetch what percentage of a page was viewed. s_sq Set by LinkedIn , used to store information about the previous link that was clicked on by the user by Adobe Analytics. s_tp Set by LinkedIn , this cookie measures a visitor's scroll activity to see how much of a page they view before moving on to another page. s_tslv Set by LinkedIn , used to retain and fetch time since last visit in Adobe Analytics. U Set by LinkedIn , Browser Identifier for users outside the Designated Countries (which LinkedIn determines as European Union (EU), European Economic Area (EEA), and Switzerland). UserMatchHistory LinkedIn sets this cookie for LinkedIn Ads ID syncing. UserMatchHistory This cookie is used by LinkedIn Ads to help dunnhumby measure advertising performance. More information can be found in their cookie policy . visitor_id AccountID This cookie is set by Salesforce Marketing Cloud Account Engagement . Unique visitor identifier used to recognize returning visitors and track their behavior. visitor_id AccountID -hash This cookie is set by Salesforce Marketing Cloud Account Engagement . Secure hash of the visitor ID to validate the visitor and prevent tampering. yt-remote-connected-devices YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. _gcl_au Set by Google Tag Manager to store and track conversion events. It is typically associated with Google Ads, but may be set even if no active ad campaigns are running, especially when GTM is configured with default settings. The cookie helps measure the effectiveness of ad clicks in relation to site actions.
LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed rate bonds for long term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. Please note this is a predominantly office based role in London, Manchester or Leeds that requires you to be in the office 2 3 days a week. Responsibilities Utilize expertise in nCino platform and Salesforce development tools for high quality solutions. Implement best practices in architecture, design, development and deployment. Configure nCino package, e.g. UI Groups, Routes, Screens, and Product configurations. Create complex Flows, triggers, Lightning Web Components and Apex development to automate and optimise system functionality. Use DevOps tools and processes. Test and implement applications to ensure quality of development is maintained. Produce technical documentation to clearly outline design and development activity. Present technical solutions to IT and Business for sign off. Debug development. Design and implement API integrations to connect Salesforce with external systems. Collaborate with cross functional teams to identify integration requirements and implement effective solutions. Demonstrate excellent data management skills for data accuracy, integrity, and security. Perform data analysis, cleansing, and migration activities as required. Develop and maintain data governance processes and policies. Collaborate with stakeholders to understand requirements and translate them into technical solutions. Provide technical guidance and support to end users, resolving issues promptly. Work closely with the IT team to ensure successful implementation and adoption of new features. Stay updated with the latest Salesforce and nCino releases, evaluating their impact and identifying improvement opportunities. Proficiency in Salesforce nCino platform and Salesforce development tools. Excellent communication skills, problem solving abilities, and adaptability to changing business needs. Skills and Experience Significant nCino platform and Salesforce development experience. Salesforce Certified Administrator or higher. Salesforce Certified Platform Developer or higher. Adaptability in communication, adjusting style based on individuals or audience. Strong attention to detail, writing clean and durable code. Strong decision making skills, considering different perspectives and processes. Effective prioritization and management of evolving workloads. High personal standards and commitment to task execution. Identifying opportunities for efficiency, cost reduction, and continuous improvement. Experience of communicating the benefits of transformative technological changes. Experience of collaborative problem solving, incorporating others' ideas while contributing their own. Persistence and curiosity, driven to solve problems and automate tasks with code. Benefits Competitive salary & progression Open and inclusive culture Hybrid working Fantastic offices and great working environment Vitality Health Plan (includes private health insurance, travel insurance, gym discounts) Medicash health plan (Level 3) 5% employer pension contribution Life assurance Income protection insurance 28 days holiday plus 3 additional days, bank holidays & further days for various key life events Team socials
Dec 12, 2025
Full time
LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed rate bonds for long term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. Please note this is a predominantly office based role in London, Manchester or Leeds that requires you to be in the office 2 3 days a week. Responsibilities Utilize expertise in nCino platform and Salesforce development tools for high quality solutions. Implement best practices in architecture, design, development and deployment. Configure nCino package, e.g. UI Groups, Routes, Screens, and Product configurations. Create complex Flows, triggers, Lightning Web Components and Apex development to automate and optimise system functionality. Use DevOps tools and processes. Test and implement applications to ensure quality of development is maintained. Produce technical documentation to clearly outline design and development activity. Present technical solutions to IT and Business for sign off. Debug development. Design and implement API integrations to connect Salesforce with external systems. Collaborate with cross functional teams to identify integration requirements and implement effective solutions. Demonstrate excellent data management skills for data accuracy, integrity, and security. Perform data analysis, cleansing, and migration activities as required. Develop and maintain data governance processes and policies. Collaborate with stakeholders to understand requirements and translate them into technical solutions. Provide technical guidance and support to end users, resolving issues promptly. Work closely with the IT team to ensure successful implementation and adoption of new features. Stay updated with the latest Salesforce and nCino releases, evaluating their impact and identifying improvement opportunities. Proficiency in Salesforce nCino platform and Salesforce development tools. Excellent communication skills, problem solving abilities, and adaptability to changing business needs. Skills and Experience Significant nCino platform and Salesforce development experience. Salesforce Certified Administrator or higher. Salesforce Certified Platform Developer or higher. Adaptability in communication, adjusting style based on individuals or audience. Strong attention to detail, writing clean and durable code. Strong decision making skills, considering different perspectives and processes. Effective prioritization and management of evolving workloads. High personal standards and commitment to task execution. Identifying opportunities for efficiency, cost reduction, and continuous improvement. Experience of communicating the benefits of transformative technological changes. Experience of collaborative problem solving, incorporating others' ideas while contributing their own. Persistence and curiosity, driven to solve problems and automate tasks with code. Benefits Competitive salary & progression Open and inclusive culture Hybrid working Fantastic offices and great working environment Vitality Health Plan (includes private health insurance, travel insurance, gym discounts) Medicash health plan (Level 3) 5% employer pension contribution Life assurance Income protection insurance 28 days holiday plus 3 additional days, bank holidays & further days for various key life events Team socials
Responsibilities of Solution Architect: 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain Must have worked on PSS cloud and good to have GDS understanding. CRM/Salesforcesolution experience is a plus Proven ability to design and optimize business processes and to integrate business processes across disparate systems. Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Solid verbal, written, presentation and interpersonal skills Ability to collaborate as part of a team to solve business and technical problems Be the Trusted Digital Transformation Advisor for our customers Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops. Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations. Assess customers business requirements, co-create the future vision for success and map toSalesforces solutions Give input to customers target architecture, phasing, roadmap and transition architecture Provide domain expertise and guidance to define solution for the customers on thesalesforce360 platform Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveragingSalesforcePlatform and supporting technology Comfortable working with complex business requirements, design, and help configure the desired solution. Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks Stay up to date with the latest updates and trends in the industry andSalesforces solutions as well as competitive solutions. JBRP1_UKTJ
Dec 10, 2025
Full time
Responsibilities of Solution Architect: 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain Must have worked on PSS cloud and good to have GDS understanding. CRM/Salesforcesolution experience is a plus Proven ability to design and optimize business processes and to integrate business processes across disparate systems. Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Solid verbal, written, presentation and interpersonal skills Ability to collaborate as part of a team to solve business and technical problems Be the Trusted Digital Transformation Advisor for our customers Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops. Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations. Assess customers business requirements, co-create the future vision for success and map toSalesforces solutions Give input to customers target architecture, phasing, roadmap and transition architecture Provide domain expertise and guidance to define solution for the customers on thesalesforce360 platform Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveragingSalesforcePlatform and supporting technology Comfortable working with complex business requirements, design, and help configure the desired solution. Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks Stay up to date with the latest updates and trends in the industry andSalesforces solutions as well as competitive solutions. JBRP1_UKTJ
This role focuses on the architecture and technical design of solutions that support our Global Sales and Marketing functions. This includes systems and processes related to lead generation, customer relationship management (CRM), marketing automation, campaign management, and sales enablement. Main Purpose of Role Designing and documenting solutions that are aligned with Sales & Marketing objectives, scalable, and integrated with other relevant systems. Selecting and integrating appropriate technologies to enhance Sales & Marketing effectiveness. Providing technical leadership and guidance to development teams. Ensuring adherence to architectural principles and standards. Collaborating with stakeholders across Sales & Marketing teams globally to understand their needs and translate them into technical solutions. Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategy Tasks & Responsibilities Define and maintain the technical architecture for Sales & Marketing solutions. Design and document solutions for new Sales & Marketing initiatives and enhancements. Evaluate and select appropriate technologies to enhance Sales & Marketing effectiveness. Integrate various platforms and systems, including CRM, marketing automation tools, and analytics platforms. Provide technical guidance and support to development teams. Ensure adherence to architectural principles and security standards. Collaborate with stakeholders across Sales & Marketing teams globally to gather requirements and feedback. Monitor and optimize the performance and effectiveness of Sales & Marketing solutions. Stay up-to-date on emerging technologies and trends in the Sales & Marketing technology landscape. Proven experience as a Technical Architect with a focus on Sales & Marketing solutions. Strong understanding of Sales & Marketing processes and best practices. Experience with CRM platforms (e.g. Salesforce, Adobe and Hubspot) Experience with data analytics platforms and techniques for measuring Sales & Marketing effectiveness. Experience with API gateways (e.g., Apigee) and integration technologies. Hands on experience with cloud platforms (e.g., Google Cloud Platform) and related services. Familiarity with web technologies (HTML, JavaScript, React CSS) is a plus. UML documentation Data Modelling / Design Architecture frameworks (e.g Togaf) Experience with Agile development methodologies. Benefits Competitive salary and bonus scheme Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Dec 10, 2025
Full time
This role focuses on the architecture and technical design of solutions that support our Global Sales and Marketing functions. This includes systems and processes related to lead generation, customer relationship management (CRM), marketing automation, campaign management, and sales enablement. Main Purpose of Role Designing and documenting solutions that are aligned with Sales & Marketing objectives, scalable, and integrated with other relevant systems. Selecting and integrating appropriate technologies to enhance Sales & Marketing effectiveness. Providing technical leadership and guidance to development teams. Ensuring adherence to architectural principles and standards. Collaborating with stakeholders across Sales & Marketing teams globally to understand their needs and translate them into technical solutions. Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategy Tasks & Responsibilities Define and maintain the technical architecture for Sales & Marketing solutions. Design and document solutions for new Sales & Marketing initiatives and enhancements. Evaluate and select appropriate technologies to enhance Sales & Marketing effectiveness. Integrate various platforms and systems, including CRM, marketing automation tools, and analytics platforms. Provide technical guidance and support to development teams. Ensure adherence to architectural principles and security standards. Collaborate with stakeholders across Sales & Marketing teams globally to gather requirements and feedback. Monitor and optimize the performance and effectiveness of Sales & Marketing solutions. Stay up-to-date on emerging technologies and trends in the Sales & Marketing technology landscape. Proven experience as a Technical Architect with a focus on Sales & Marketing solutions. Strong understanding of Sales & Marketing processes and best practices. Experience with CRM platforms (e.g. Salesforce, Adobe and Hubspot) Experience with data analytics platforms and techniques for measuring Sales & Marketing effectiveness. Experience with API gateways (e.g., Apigee) and integration technologies. Hands on experience with cloud platforms (e.g., Google Cloud Platform) and related services. Familiarity with web technologies (HTML, JavaScript, React CSS) is a plus. UML documentation Data Modelling / Design Architecture frameworks (e.g Togaf) Experience with Agile development methodologies. Benefits Competitive salary and bonus scheme Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Application Dates Closing Date for Applications: 7th January 2026 Interviews take place week commencing 19th January 2026 About Our Client The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Job Description The GPA maintains and operates a data warehouse that stores data from its various systems and allows the data to be re used and integrated with other systems to support business processes via its data integration layer. The data also supports business and management information. The Data Platform & Data Integrations Lead will support the Head of Business Information & Data to ensure the data platforms function effectively, are developed and maintained and supported by the Data Architecture Lead. As a data driven organisation, the Data Platform & Data Integrations Lead is essential to assure that data is available for the various systems that create and consume data within GPA. This is especially important as many of the GPA systems require 'flavours' of the same data. Without a rigorous approach to allow data to be 'created once and re used many times' we would be creating ambiguities in data provenance and inefficiencies in multiple point to point integrations. The role is based out of Birmingham, Bristol or Swindon and operates a Hybrid working model. The integrity and security of the data in a central (cloud hosted) data warehouse environment Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data estate (data integration pipelines, data lake and data warehouse) The reliability and operation of the data warehouse environment Ensuring that the GPA data warehouse operates in an efficient and reliable manner Coordinating system improvements and changes, such as a new system integration through an agile development process Managing the team of contractors delivering the underpinning architecture for the data warehouse Leading on the creation and review of artefacts that form part of the Data Warehouse TDA process (Triage Requests, Business Requirements, High Level Design, Low Level Design) Working with the Digital team to ensure data flows to/from GPA systems Supporting the Chief Technical Architect and Head of Data on the delivery of the GPA data strategy The integrity and security of the data in a central (cloud hosted) data warehouse Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data warehouse The reliability and operation of the data warehouse The Successful Applicant Essential criteria: Proven experience in managing data warehouses and data integration projects. Extensive experience designing ETL / ELT data pipelines Strong understanding of cloud based data architectures. Experience with agile project management and system integration. Excellent leadership and team management skills - including managing contractors and cross functional teams. Knowledge of data security, data governance, and data integrity practices. Effective stakeholder engagement and communication skills, with the ability to translate technical concepts to non technical audiences. Ability to develop and review technical requirements and design documentation. Awareness of government and public sector data policies and standards. Graduate level qualification in computer science, system engineering or similar Working in an agile environment Desirable criteria: Experience working within the civil service or government related organisations. Experience of AWS technology stack Knowledge of specific systems used within GPA, such as CRM, Horizon, Salesforce Planon, and financial systems. Familiarity with data governance frameworks and regulatory requirements relevant to government data. Experience leading strategic data initiatives aimed at organisational transformation. Training on system design practices such as TOGAF and RM ODP Gold Standard: IT & Data Management - CITP / CsyP Certifications in data management, cloud technology, or project management (e.g., AWS, Azure, PRINCE2, Agile). What's on Offer 28.9% Pension Scheme Opportunity to join a large Data Transformation Programme
Dec 10, 2025
Full time
Application Dates Closing Date for Applications: 7th January 2026 Interviews take place week commencing 19th January 2026 About Our Client The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Job Description The GPA maintains and operates a data warehouse that stores data from its various systems and allows the data to be re used and integrated with other systems to support business processes via its data integration layer. The data also supports business and management information. The Data Platform & Data Integrations Lead will support the Head of Business Information & Data to ensure the data platforms function effectively, are developed and maintained and supported by the Data Architecture Lead. As a data driven organisation, the Data Platform & Data Integrations Lead is essential to assure that data is available for the various systems that create and consume data within GPA. This is especially important as many of the GPA systems require 'flavours' of the same data. Without a rigorous approach to allow data to be 'created once and re used many times' we would be creating ambiguities in data provenance and inefficiencies in multiple point to point integrations. The role is based out of Birmingham, Bristol or Swindon and operates a Hybrid working model. The integrity and security of the data in a central (cloud hosted) data warehouse environment Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data estate (data integration pipelines, data lake and data warehouse) The reliability and operation of the data warehouse environment Ensuring that the GPA data warehouse operates in an efficient and reliable manner Coordinating system improvements and changes, such as a new system integration through an agile development process Managing the team of contractors delivering the underpinning architecture for the data warehouse Leading on the creation and review of artefacts that form part of the Data Warehouse TDA process (Triage Requests, Business Requirements, High Level Design, Low Level Design) Working with the Digital team to ensure data flows to/from GPA systems Supporting the Chief Technical Architect and Head of Data on the delivery of the GPA data strategy The integrity and security of the data in a central (cloud hosted) data warehouse Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data warehouse The reliability and operation of the data warehouse The Successful Applicant Essential criteria: Proven experience in managing data warehouses and data integration projects. Extensive experience designing ETL / ELT data pipelines Strong understanding of cloud based data architectures. Experience with agile project management and system integration. Excellent leadership and team management skills - including managing contractors and cross functional teams. Knowledge of data security, data governance, and data integrity practices. Effective stakeholder engagement and communication skills, with the ability to translate technical concepts to non technical audiences. Ability to develop and review technical requirements and design documentation. Awareness of government and public sector data policies and standards. Graduate level qualification in computer science, system engineering or similar Working in an agile environment Desirable criteria: Experience working within the civil service or government related organisations. Experience of AWS technology stack Knowledge of specific systems used within GPA, such as CRM, Horizon, Salesforce Planon, and financial systems. Familiarity with data governance frameworks and regulatory requirements relevant to government data. Experience leading strategic data initiatives aimed at organisational transformation. Training on system design practices such as TOGAF and RM ODP Gold Standard: IT & Data Management - CITP / CsyP Certifications in data management, cloud technology, or project management (e.g., AWS, Azure, PRINCE2, Agile). What's on Offer 28.9% Pension Scheme Opportunity to join a large Data Transformation Programme
About the team We are recruiting for a brand new role, Product Owner - Data and Lending to shape how OSB Group uses data to enhance customer journeys, inform decision-making, and drive business performance. As part of the Group's transformation, we're launching a new mortgages platform and Cloud-based data infrastructure, a key milestone in our ambition to deliver smarter, faster, and more customer-centric lending experiences. This role will champion the end-to-end ownership of mortgage data, from capture through to usage, ensuring we leverage insight and automation to optimise customer journeys and strengthen our data foundation for future growth. You'll work closely with the Senior Product Owner and work collaboratively with key functions across the Bank including Credit Risk, Treasury, Regulatory Reporting, Finance, and Modelling to ensure data access, lineage, and quality meet evolving business needs. The role can be based from our Wolverhampton, Chatham or London office and will require occasional travel between all OSB Group locations. What you will be doing? As Product Owner - Data and Lending, you'll lead the strategic ownership of mortgages data within our new digital ecosystem, connecting front, middle, and back-office systems to enable accurate, timely, and actionable data insights. As an experienced data and mortgages professional you will bridge technology, product, and business teams to unlock the full value of our data assets. Your responsibilities will include: Acting as the lead and champion for utilising data to analyse and optimise customer and broker journeys. Owning and prioritising the data and reporting backlog to support new product and feature launches on the mortgages platform. Leading the Bank's transition to self-service analytics, enabling users to access and use data effectively through modern tools and the new Cloud data platform Mapping and documenting mortgages data flows end-to-end, from origination (Salesforce/nCino) through integrations with property risk, credit risk, valuations, and Core Banking systems. Developing and maintaining data dictionaries and standards, driving consistency and clarity in data capture and usage. Managing data change processes, ensuring all updates are assessed for end-to-end lineage and impact. Acting as a key point of contact for data-related production incidents, ensuring swift resolution and continuous improvement. What's in it for you? Base salary between £75,000 - £95,000 dependant upon experience Enhanced family-focused benefits Annual bonus opportunity up to 25% 28 days annual leave + bank holidays Please use this link to see the fantastic benefits available at OSB: About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Strong understanding and experience of mortgages originations data, processes, and how data flows across the lending lifecycle within a Banking organisation Experience supporting data needs across both originations (property risk, valuations, credit risk) and on-book loans (finance, treasury, regulatory reporting). Proven ability to analyse, map, and interpret data from source systems to processed, end-user views. Hands-on experience with data extraction and query tools (SQL) and comfort working with data platforms and integrations. Familiarity with data governance frameworks, data security, and cloud data architectures. Exposure to modern data technologies such as Databricks, Kafka, and data lakes. Experience managing data backlogs and product roadmaps within an Agile delivery environment. Strong communication and stakeholder management skills, with the ability to explain complex data concepts clearly to both technical and non-technical audiences. Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Dec 10, 2025
Full time
About the team We are recruiting for a brand new role, Product Owner - Data and Lending to shape how OSB Group uses data to enhance customer journeys, inform decision-making, and drive business performance. As part of the Group's transformation, we're launching a new mortgages platform and Cloud-based data infrastructure, a key milestone in our ambition to deliver smarter, faster, and more customer-centric lending experiences. This role will champion the end-to-end ownership of mortgage data, from capture through to usage, ensuring we leverage insight and automation to optimise customer journeys and strengthen our data foundation for future growth. You'll work closely with the Senior Product Owner and work collaboratively with key functions across the Bank including Credit Risk, Treasury, Regulatory Reporting, Finance, and Modelling to ensure data access, lineage, and quality meet evolving business needs. The role can be based from our Wolverhampton, Chatham or London office and will require occasional travel between all OSB Group locations. What you will be doing? As Product Owner - Data and Lending, you'll lead the strategic ownership of mortgages data within our new digital ecosystem, connecting front, middle, and back-office systems to enable accurate, timely, and actionable data insights. As an experienced data and mortgages professional you will bridge technology, product, and business teams to unlock the full value of our data assets. Your responsibilities will include: Acting as the lead and champion for utilising data to analyse and optimise customer and broker journeys. Owning and prioritising the data and reporting backlog to support new product and feature launches on the mortgages platform. Leading the Bank's transition to self-service analytics, enabling users to access and use data effectively through modern tools and the new Cloud data platform Mapping and documenting mortgages data flows end-to-end, from origination (Salesforce/nCino) through integrations with property risk, credit risk, valuations, and Core Banking systems. Developing and maintaining data dictionaries and standards, driving consistency and clarity in data capture and usage. Managing data change processes, ensuring all updates are assessed for end-to-end lineage and impact. Acting as a key point of contact for data-related production incidents, ensuring swift resolution and continuous improvement. What's in it for you? Base salary between £75,000 - £95,000 dependant upon experience Enhanced family-focused benefits Annual bonus opportunity up to 25% 28 days annual leave + bank holidays Please use this link to see the fantastic benefits available at OSB: About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Strong understanding and experience of mortgages originations data, processes, and how data flows across the lending lifecycle within a Banking organisation Experience supporting data needs across both originations (property risk, valuations, credit risk) and on-book loans (finance, treasury, regulatory reporting). Proven ability to analyse, map, and interpret data from source systems to processed, end-user views. Hands-on experience with data extraction and query tools (SQL) and comfort working with data platforms and integrations. Familiarity with data governance frameworks, data security, and cloud data architectures. Exposure to modern data technologies such as Databricks, Kafka, and data lakes. Experience managing data backlogs and product roadmaps within an Agile delivery environment. Strong communication and stakeholder management skills, with the ability to explain complex data concepts clearly to both technical and non-technical audiences. Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain Must have worked on PSS cloud and good to have GDS understanding. CRM/Salesforcesolution experience is a plus Proven ability to design and optimize business processes and to integrate business processes across disparate systems click apply for full job details
Dec 10, 2025
Contractor
12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain Must have worked on PSS cloud and good to have GDS understanding. CRM/Salesforcesolution experience is a plus Proven ability to design and optimize business processes and to integrate business processes across disparate systems click apply for full job details
Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Senior Technical Architect. Your Impact Identifying how a client's architecture fits together and providing strategic and technical advice Understanding business and technical requirements and translating these into technical solutions Analysing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients' projects Leading the review and creation of an information systems strategy Developing enterprise-grade architecture and processes which truly utilise and realise the value of application technology Ensuring both business strategy and technological direction is aligned Taking a collaborative role in developing and enforcing Publicis Sapient set of architecture and development libraries and whitepapers Setting standards for programming tools and techniques and advise on their application and compliance Supporting project managers in all stages of the software development process Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance Qualifications Experience of working as an architect on at least one significant Salesforce Consumer Goods Cloud implementation, working closely with the building of the technical solution Extensive experience working as a Salesforce Technical Architect with large size customers in the Consumer Goods or B2B space including solving Enterprise Architectural challenges using Salesforce Consumer Goods Cloud as well as others like Salesforce Sales, Service and Experience Clouds. Up to date knowledge and understanding of Salesforce product suite and how they can fit together to provide solutions to client's business problems Comfortable advising, mentoring, educating and influencing diverse teams on topics including Data Management, Integration, Security, Application Design as they relate to the Salesforce Platform Demonstrable senior stakeholder management skills and experience Proven aptitude to rapidly learn new technologies Excellent interpersonal and communications skills Solid presentation and facilitation skills Proven leadership and consulting skills to build trust relationship with customers Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery Certified Application Architect and/or Certified System Architect Hands-on delivery skills Able to mentor talented individuals as part of a defined career framework Eagerness to co-define and deliver advisory sessions for strategic initiatives Help towards the development of the practice and build reusable frameworks Ability to work independently and as part of a distributed team and a willingness to take ownership of problems Bachelor's degree in a technical or business management field Set yourself apart with Design and development experience with alternative software platforms and programming languages within the B2B or Consumer Good space. Examples of where you have striven for product stability by balancing the optimal amounts of Salesforce configuration and custom code to solutions Examples of re-using custom built frameworks in Salesforce to save time, cost or reduce risk (including creation of Accelerators) Additional Information We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle Our beautiful Turnmill office isn't currently open to meet over complimentary barista-made coffee but our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more We are proud to actively invest in your learning through various learning platforms Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts
Dec 10, 2025
Full time
Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Senior Technical Architect. Your Impact Identifying how a client's architecture fits together and providing strategic and technical advice Understanding business and technical requirements and translating these into technical solutions Analysing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients' projects Leading the review and creation of an information systems strategy Developing enterprise-grade architecture and processes which truly utilise and realise the value of application technology Ensuring both business strategy and technological direction is aligned Taking a collaborative role in developing and enforcing Publicis Sapient set of architecture and development libraries and whitepapers Setting standards for programming tools and techniques and advise on their application and compliance Supporting project managers in all stages of the software development process Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance Qualifications Experience of working as an architect on at least one significant Salesforce Consumer Goods Cloud implementation, working closely with the building of the technical solution Extensive experience working as a Salesforce Technical Architect with large size customers in the Consumer Goods or B2B space including solving Enterprise Architectural challenges using Salesforce Consumer Goods Cloud as well as others like Salesforce Sales, Service and Experience Clouds. Up to date knowledge and understanding of Salesforce product suite and how they can fit together to provide solutions to client's business problems Comfortable advising, mentoring, educating and influencing diverse teams on topics including Data Management, Integration, Security, Application Design as they relate to the Salesforce Platform Demonstrable senior stakeholder management skills and experience Proven aptitude to rapidly learn new technologies Excellent interpersonal and communications skills Solid presentation and facilitation skills Proven leadership and consulting skills to build trust relationship with customers Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery Certified Application Architect and/or Certified System Architect Hands-on delivery skills Able to mentor talented individuals as part of a defined career framework Eagerness to co-define and deliver advisory sessions for strategic initiatives Help towards the development of the practice and build reusable frameworks Ability to work independently and as part of a distributed team and a willingness to take ownership of problems Bachelor's degree in a technical or business management field Set yourself apart with Design and development experience with alternative software platforms and programming languages within the B2B or Consumer Good space. Examples of where you have striven for product stability by balancing the optimal amounts of Salesforce configuration and custom code to solutions Examples of re-using custom built frameworks in Salesforce to save time, cost or reduce risk (including creation of Accelerators) Additional Information We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle Our beautiful Turnmill office isn't currently open to meet over complimentary barista-made coffee but our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more We are proud to actively invest in your learning through various learning platforms Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts
Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Dec 10, 2025
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Planet is a leading technology company transforming payments by putting customer experience first.We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The asset will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer satisfaction.Work with supporting departments to resolve to a satisfactory standard. Work professionally, effectively and constructively to promote the company. The ideal candidate will drive new business acquisition across key growth regions including the UAE, Saudi Arabia, Bahrain, and Qatar Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan. Knowledge of the UAE retail, hospitality and F&B industry or IT solutions within these sectors would be an advantageKnowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage. Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.Knowledge of card scheme rules as they affect the sale of merchant acquiring services.Proven interpersonal and networking skills ideally in a similar sales environmentProven communication and team working skills Proven organizational, planning and sales preparation skills Working knowledge of CRM systems (Salesforce or similar) High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systemsExperience in a complex international matrix organization Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company. Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.Communication skills: These must be experienced and strong. Team work: Must be able to work with a dynamic sales team.Time Management: Must have proven time management skills and the ability to deliver to tight deadlines. Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Dec 10, 2025
Full time
Planet is a leading technology company transforming payments by putting customer experience first.We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The asset will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer satisfaction.Work with supporting departments to resolve to a satisfactory standard. Work professionally, effectively and constructively to promote the company. The ideal candidate will drive new business acquisition across key growth regions including the UAE, Saudi Arabia, Bahrain, and Qatar Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan. Knowledge of the UAE retail, hospitality and F&B industry or IT solutions within these sectors would be an advantageKnowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage. Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.Knowledge of card scheme rules as they affect the sale of merchant acquiring services.Proven interpersonal and networking skills ideally in a similar sales environmentProven communication and team working skills Proven organizational, planning and sales preparation skills Working knowledge of CRM systems (Salesforce or similar) High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systemsExperience in a complex international matrix organization Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company. Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.Communication skills: These must be experienced and strong. Team work: Must be able to work with a dynamic sales team.Time Management: Must have proven time management skills and the ability to deliver to tight deadlines. Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 09, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
