Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function Digital & Technology The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams. The Team The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions. The team is responsible for the lifecycle of Triple Point's core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer facing portals), integrated tools, data flows and supporting processes. The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point. The Role The Head of Business Systems leads Triple Point's enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable and continually improving. This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high quality, well structured data that underpins reporting and insight. The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point. Key Responsibilities Lead the enterprise systems strategy and roadmap, ensuring alignment across business units. Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers). Establish and maintain governance, documentation and quality assurance standards. Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point's enterprise systems digital strategy so that it supports the firm's commercial objectives and risk appetite. Provide clear, insight led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability. Own and evolve Triple Point's Salesforce platform, including Experience Cloud and customer facing portals. Ensure strong backlog practices, release management discipline and high solution quality. Balance configuration, low code automation and custom development appropriately. Delivery & Governance Define and enforce frameworks for sprints, releases, testing and documentation. Implement Definition of Ready / Definition of Done, code review standards and testing expectations. Act as an escalation point for system incidents, maintaining calm and clarity. Partner with Data & Insight to embed strong data governance and improve data quality. Ensure systems support clean, connected data structures for reporting and insight. Lead procurement and vendor/RFP processes for new tools. Identify opportunities to reduce manual processes and improve efficiency. Champion automation and AI adoption across workflows and systems. Recommend system improvements that support commercial and operational goals. Stakeholder Management trusted relationships with Executive sponsors and functional heads, ensuring there is ongoing alignment between business priorities and the systems roadmap. Communicate complex systems topics in a concise, commercially grounded way to senior stakeholders (including ExCo and Board committees where required), ensuring decisions are well understood and supported. Facilitate workshops, manage competing priorities and maintain alignment. Communicate effectively with both senior leaders and technical teams. Technical & Domain Expertise Experience as: Product Owner, Platform Owner, Salesforce Lead or Head ofli> Proven experience with heavily customised, business critical Salesforce orgs. Strong understanding of system architecture, integration patterns, low code automation and data governance. Expert business analysis skills: workshops, requirements elicitation, as is/to be mapping. Skilled in writing user stories, defining acceptance criteria and managing backlogs. Experience enforcing structured delivery practices (code reviews, testing, release governance). Ability to challenge developers on testing depth, edge cases and data implications. Financial services experience essential (lending, private credit, investment management), with a good understanding of accounting and financial movements. Salesforce Certifications - One or more required Salesforce Business Analyst Experience Cloud Consultant Architect level certifications (e.g., App Architect, Integration Architect) Comfortable discussing pipelines, AUM, mandates, onboarding, lending lifecycle events and credit processes Able to connect system decisions to commercial outcomes. Leadership & Behavioural Strengths Outstanding communication skills, able to operate at both technical and executive levels. Skilled at translating business needs into delivery requirements and technical constraints into business language. Strong facilitator of workshops and trade off conversations. Able to switch smoothly between strategic thinking, detailed solution design and operational issue management. Calm under pressure with strong prioritisation judgement. Builds strong cross functional relationships. Maintains strategic focus while supporting hands on delivery where appropriate. Why Join us? nYou'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Stay Curious. Be Generous. Take Thoughtful Action. Pull Together. Own It.> In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
Dec 16, 2025
Full time
Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function Digital & Technology The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams. The Team The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions. The team is responsible for the lifecycle of Triple Point's core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer facing portals), integrated tools, data flows and supporting processes. The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point. The Role The Head of Business Systems leads Triple Point's enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable and continually improving. This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high quality, well structured data that underpins reporting and insight. The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point. Key Responsibilities Lead the enterprise systems strategy and roadmap, ensuring alignment across business units. Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers). Establish and maintain governance, documentation and quality assurance standards. Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point's enterprise systems digital strategy so that it supports the firm's commercial objectives and risk appetite. Provide clear, insight led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability. Own and evolve Triple Point's Salesforce platform, including Experience Cloud and customer facing portals. Ensure strong backlog practices, release management discipline and high solution quality. Balance configuration, low code automation and custom development appropriately. Delivery & Governance Define and enforce frameworks for sprints, releases, testing and documentation. Implement Definition of Ready / Definition of Done, code review standards and testing expectations. Act as an escalation point for system incidents, maintaining calm and clarity. Partner with Data & Insight to embed strong data governance and improve data quality. Ensure systems support clean, connected data structures for reporting and insight. Lead procurement and vendor/RFP processes for new tools. Identify opportunities to reduce manual processes and improve efficiency. Champion automation and AI adoption across workflows and systems. Recommend system improvements that support commercial and operational goals. Stakeholder Management trusted relationships with Executive sponsors and functional heads, ensuring there is ongoing alignment between business priorities and the systems roadmap. Communicate complex systems topics in a concise, commercially grounded way to senior stakeholders (including ExCo and Board committees where required), ensuring decisions are well understood and supported. Facilitate workshops, manage competing priorities and maintain alignment. Communicate effectively with both senior leaders and technical teams. Technical & Domain Expertise Experience as: Product Owner, Platform Owner, Salesforce Lead or Head ofli> Proven experience with heavily customised, business critical Salesforce orgs. Strong understanding of system architecture, integration patterns, low code automation and data governance. Expert business analysis skills: workshops, requirements elicitation, as is/to be mapping. Skilled in writing user stories, defining acceptance criteria and managing backlogs. Experience enforcing structured delivery practices (code reviews, testing, release governance). Ability to challenge developers on testing depth, edge cases and data implications. Financial services experience essential (lending, private credit, investment management), with a good understanding of accounting and financial movements. Salesforce Certifications - One or more required Salesforce Business Analyst Experience Cloud Consultant Architect level certifications (e.g., App Architect, Integration Architect) Comfortable discussing pipelines, AUM, mandates, onboarding, lending lifecycle events and credit processes Able to connect system decisions to commercial outcomes. Leadership & Behavioural Strengths Outstanding communication skills, able to operate at both technical and executive levels. Skilled at translating business needs into delivery requirements and technical constraints into business language. Strong facilitator of workshops and trade off conversations. Able to switch smoothly between strategic thinking, detailed solution design and operational issue management. Calm under pressure with strong prioritisation judgement. Builds strong cross functional relationships. Maintains strategic focus while supporting hands on delivery where appropriate. Why Join us? nYou'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Stay Curious. Be Generous. Take Thoughtful Action. Pull Together. Own It.> In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
Are you an experienced Salesforce Developer looking for your next contract role? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm has partnered with a leading energy and services organization, focused on providing reliable power, innovative customer solutions, and driving the transition to a sustainable, low-carbon future. With a strong commitment to efficiency, technology, and community impact, the organization supports millions of households and businesses with essential services every day. Take the next step in your career with a role that powers real change. Apply today! Key Responsibilities Design and develop custom Vlocity solutions on the Salesforce platform, including CPQ, CLM, and OmniStudio. Work closely with design and product teams to translate business requirements into robust technical solutions. Build and maintain Vlocity data models (objects, fields, relationships). Develop custom Apex classes, triggers, and Visualforce pages to extend Salesforce functionality. Implement integrations with external systems using REST and SOAP APIs. Collaborate with developers and operations teams to maintain code quality and ensure timely delivery. Requirements 8+ years of Salesforce Vlocity, Salesforce Energy & Utility Cloud experience. Strong expertise in Apex, Visualforce, and Lightning Web Components (LWC). Proficiency with REST and SOAP APIs and system integrations. Solid understanding of Salesforce best practices, Agile, and Scrum methodologies. In-depth knowledge of Salesforce platform architecture. Hands-on experience with Vlocity data models (objects, fields, relationships). Salary Up to £500 per day (Inside IR35)
Dec 16, 2025
Full time
Are you an experienced Salesforce Developer looking for your next contract role? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm has partnered with a leading energy and services organization, focused on providing reliable power, innovative customer solutions, and driving the transition to a sustainable, low-carbon future. With a strong commitment to efficiency, technology, and community impact, the organization supports millions of households and businesses with essential services every day. Take the next step in your career with a role that powers real change. Apply today! Key Responsibilities Design and develop custom Vlocity solutions on the Salesforce platform, including CPQ, CLM, and OmniStudio. Work closely with design and product teams to translate business requirements into robust technical solutions. Build and maintain Vlocity data models (objects, fields, relationships). Develop custom Apex classes, triggers, and Visualforce pages to extend Salesforce functionality. Implement integrations with external systems using REST and SOAP APIs. Collaborate with developers and operations teams to maintain code quality and ensure timely delivery. Requirements 8+ years of Salesforce Vlocity, Salesforce Energy & Utility Cloud experience. Strong expertise in Apex, Visualforce, and Lightning Web Components (LWC). Proficiency with REST and SOAP APIs and system integrations. Solid understanding of Salesforce best practices, Agile, and Scrum methodologies. In-depth knowledge of Salesforce platform architecture. Hands-on experience with Vlocity data models (objects, fields, relationships). Salary Up to £500 per day (Inside IR35)
Bloomsbury Square, London, United Kingdom Enterprise Architect at N Consulting Ltd Job Title: Enterprise Architect Location: London , UK Job Type: Contract -3-6 Months extendable Rates - Keep it very competitive and as per UK market People with BFSI Industry will only be considered JOB DESCRIPTION Role Summary: We are seeking a seasoned Enterprise Architect with 20+ years of experience to lead complex transformation initiatives across cloud, application, and data domains. The ideal candidate will possess deep technical expertise, strategic vision, and the ability to engage with diverse customer stakeholders to drive business-aligned architecture decisions. Required Skills & Experience: 20+ years in software architecture and enterprise-level solution design. Proven expertise in Java, J2EE, and modern frameworks. Strong experience in microservices, containerisation (Docker, Kubernetes), and messaging systems (Kafka, Azure Event Bus). Hands on experience with Azure cloud services and DevSecOps tools. Nice to have experience in technologies and platforms like OutSystems, Salesforce, Altryx and other similar platforms Experience with CAST, vFunction, and other modernization accelerators. Deep understanding of database migration strategies and cloud-native data platforms. Excellent communication, stakeholder management, and leadership skills. Ability to define and drive transformation blueprints and architecture roadmaps
Dec 16, 2025
Full time
Bloomsbury Square, London, United Kingdom Enterprise Architect at N Consulting Ltd Job Title: Enterprise Architect Location: London , UK Job Type: Contract -3-6 Months extendable Rates - Keep it very competitive and as per UK market People with BFSI Industry will only be considered JOB DESCRIPTION Role Summary: We are seeking a seasoned Enterprise Architect with 20+ years of experience to lead complex transformation initiatives across cloud, application, and data domains. The ideal candidate will possess deep technical expertise, strategic vision, and the ability to engage with diverse customer stakeholders to drive business-aligned architecture decisions. Required Skills & Experience: 20+ years in software architecture and enterprise-level solution design. Proven expertise in Java, J2EE, and modern frameworks. Strong experience in microservices, containerisation (Docker, Kubernetes), and messaging systems (Kafka, Azure Event Bus). Hands on experience with Azure cloud services and DevSecOps tools. Nice to have experience in technologies and platforms like OutSystems, Salesforce, Altryx and other similar platforms Experience with CAST, vFunction, and other modernization accelerators. Deep understanding of database migration strategies and cloud-native data platforms. Excellent communication, stakeholder management, and leadership skills. Ability to define and drive transformation blueprints and architecture roadmaps
Senior Webflow Designer Department: Design Employment Type: Full Time Location: Leeds - Hybrid Reporting To: Principal Designer Compensation: £45,000 - £55,000 / year Description We're looking for a Senior Webflow Designer to join our growing digital experience team in Leeds. We were recently named Webflow's Agency of the Year - a reflection of the quality of our work, the trust our clients place in us, and our relentless drive to push boundaries. You'll use your strong UX and design skills alongside hands on Webflow expertise to create, build, and optimise world class websites and digital experiences that align business goals with user needs. This is a role where you'll: Lead discovery and digital design across complex, multi stakeholder projects. Translate ideas and Figma prototypes into responsive, accessible Webflow builds. Shape scalable component systems, guide clients through CMS training, and continuously refine our approach to design led Webflow delivery. You'll work across sectors - from fast moving start ups to global enterprises - where creativity, technical rigour, and attention to detail drive measurable impact. Key Responsibilities Webflow Design & Development Build pixel perfect, responsive Webflow sites directly from Figma using best practice frameworks (Client First, Lumos, Relume). Manage Variants, Variables, and CMS collections for scalable, flexible design systems. Implement advanced interactions (Webflow Interactions 3.0, GSAP, Lottie/Rive) and support multi locale content. Optimise for accessibility, SEO, and performance across all devices and variants. Integrate with tools such as HubSpot, Salesforce, and Zapier to connect marketing and CRM workflows. Stay on top of Webflow's evolving feature set and broader design system innovations. Contribute to internal frameworks and component libraries for reusability and scalability. Advocate for accessibility, inclusivity, and performance in every project. Digital Design & Strategy Lead user centred design from discovery through to delivery, setting the creative and strategic direction of projects. Collaborate with senior stakeholders to plan and facilitate high level workshops that align business objectives, aspirations, KPIs, and user requirements. Create information architectures, user journeys, and wireframes that guide elegant, intuitive experiences. Plan and conduct user research, testing, and validation to uncover insights, inform design decisions, and ensure solutions meet real user needs. Maintain design consistency through design systems, tokens, and variables. Collaboration & Mentorship Partner with developers, strategists, and Delivery Managers to deliver design solutions efficiently and collaboratively. Support junior designers, champion design standards, and share best practices around UX and Webflow delivery. Contribute to estimates, proposals and new business activities, identifying strategic opportunities for design innovation. Client & Stakeholder Engagement Present confidently to senior stakeholders, explaining design rationale and Webflow implementation clearly. Conduct CMS training sessions and create supporting documentation to empower client teams. Build long term client relationships by delivering measurable outcomes and ongoing optimisation. Skills, Knowledge and Expertise Essential 5+ years' experience in UX, UI, or digital product design (agency or consultancy background preferred). Strong Webflow expertise (Client First / Lumos / Relume frameworks, Variants, Variables, CMS). Proven track record of shipping complex Webflow sites - ideally within Partner or Enterprise environments. Excellent UX and visual design skills, with deep understanding of layout, hierarchy, and typography. Strong understanding of content strategy and its role in UX, with the ability to structure clear, intuitive information architectures. Strong proficiency in Figma for both design and variable management. Experience building and maintaining scalable design systems. Understanding of accessibility (WCAG 2.1), responsive design, and technical SEO. Confidence in stakeholder engagement, workshop facilitation, and CMS training. Experience collaborating within agile teams. Strong commercial awareness, ensuring solutions effectively balance business objectives with client and end user needs to deliver meaningful, impactful outcomes. Nice to Have Familiarity with GSAP, Spline, Rive, or other motion design tools. Experience with DevLink, Webflow Cloud, or headless setups. Knowledge of HubSpot / Salesforce / Zapier integrations. Background in brand design or low code system architecture. Benefits Private medical healthcare (Bupa) Flexible hours Hybrid working Quarterly hack days & professional development time City centre office 25 days annual leave + bank holidays + up to 5 loyalty days Enhanced maternity & paternity leave Subsidised gym or streaming services Regular team events At Parallax, hybrid means being flexible and close enough to commute into the office when needed, rather than following a fixed schedule of set days each week. There may be times when you're required on site for an extended period, for example, a full week supporting a client project, then other weeks you're not required in at all. While the rhythm varies depending on project demands, we value the collaboration and energy that comes from working together in person, so we'd love to see you in the office.
Dec 16, 2025
Full time
Senior Webflow Designer Department: Design Employment Type: Full Time Location: Leeds - Hybrid Reporting To: Principal Designer Compensation: £45,000 - £55,000 / year Description We're looking for a Senior Webflow Designer to join our growing digital experience team in Leeds. We were recently named Webflow's Agency of the Year - a reflection of the quality of our work, the trust our clients place in us, and our relentless drive to push boundaries. You'll use your strong UX and design skills alongside hands on Webflow expertise to create, build, and optimise world class websites and digital experiences that align business goals with user needs. This is a role where you'll: Lead discovery and digital design across complex, multi stakeholder projects. Translate ideas and Figma prototypes into responsive, accessible Webflow builds. Shape scalable component systems, guide clients through CMS training, and continuously refine our approach to design led Webflow delivery. You'll work across sectors - from fast moving start ups to global enterprises - where creativity, technical rigour, and attention to detail drive measurable impact. Key Responsibilities Webflow Design & Development Build pixel perfect, responsive Webflow sites directly from Figma using best practice frameworks (Client First, Lumos, Relume). Manage Variants, Variables, and CMS collections for scalable, flexible design systems. Implement advanced interactions (Webflow Interactions 3.0, GSAP, Lottie/Rive) and support multi locale content. Optimise for accessibility, SEO, and performance across all devices and variants. Integrate with tools such as HubSpot, Salesforce, and Zapier to connect marketing and CRM workflows. Stay on top of Webflow's evolving feature set and broader design system innovations. Contribute to internal frameworks and component libraries for reusability and scalability. Advocate for accessibility, inclusivity, and performance in every project. Digital Design & Strategy Lead user centred design from discovery through to delivery, setting the creative and strategic direction of projects. Collaborate with senior stakeholders to plan and facilitate high level workshops that align business objectives, aspirations, KPIs, and user requirements. Create information architectures, user journeys, and wireframes that guide elegant, intuitive experiences. Plan and conduct user research, testing, and validation to uncover insights, inform design decisions, and ensure solutions meet real user needs. Maintain design consistency through design systems, tokens, and variables. Collaboration & Mentorship Partner with developers, strategists, and Delivery Managers to deliver design solutions efficiently and collaboratively. Support junior designers, champion design standards, and share best practices around UX and Webflow delivery. Contribute to estimates, proposals and new business activities, identifying strategic opportunities for design innovation. Client & Stakeholder Engagement Present confidently to senior stakeholders, explaining design rationale and Webflow implementation clearly. Conduct CMS training sessions and create supporting documentation to empower client teams. Build long term client relationships by delivering measurable outcomes and ongoing optimisation. Skills, Knowledge and Expertise Essential 5+ years' experience in UX, UI, or digital product design (agency or consultancy background preferred). Strong Webflow expertise (Client First / Lumos / Relume frameworks, Variants, Variables, CMS). Proven track record of shipping complex Webflow sites - ideally within Partner or Enterprise environments. Excellent UX and visual design skills, with deep understanding of layout, hierarchy, and typography. Strong understanding of content strategy and its role in UX, with the ability to structure clear, intuitive information architectures. Strong proficiency in Figma for both design and variable management. Experience building and maintaining scalable design systems. Understanding of accessibility (WCAG 2.1), responsive design, and technical SEO. Confidence in stakeholder engagement, workshop facilitation, and CMS training. Experience collaborating within agile teams. Strong commercial awareness, ensuring solutions effectively balance business objectives with client and end user needs to deliver meaningful, impactful outcomes. Nice to Have Familiarity with GSAP, Spline, Rive, or other motion design tools. Experience with DevLink, Webflow Cloud, or headless setups. Knowledge of HubSpot / Salesforce / Zapier integrations. Background in brand design or low code system architecture. Benefits Private medical healthcare (Bupa) Flexible hours Hybrid working Quarterly hack days & professional development time City centre office 25 days annual leave + bank holidays + up to 5 loyalty days Enhanced maternity & paternity leave Subsidised gym or streaming services Regular team events At Parallax, hybrid means being flexible and close enough to commute into the office when needed, rather than following a fixed schedule of set days each week. There may be times when you're required on site for an extended period, for example, a full week supporting a client project, then other weeks you're not required in at all. While the rhythm varies depending on project demands, we value the collaboration and energy that comes from working together in person, so we'd love to see you in the office.
Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Senior Technical Architect. Your Impact Identifying how a client's architecture fits together and providing strategic and technical advice Understanding business and technical requirements and translating these into technical solutions Analysing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components. Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients' projects Leading the review and creation of an information systems strategy Developing enterprise-grade architecture and processes which truly utilise and realise the value of application technology Ensuring both business strategy and technological direction is aligned Taking a collaborative role in developing and enforcing Publicis Sapient set of architecture and development libraries and whitepapers Setting standards for programming tools and techniques and advise on their application and compliance Supporting project managers in all stages of the software development process Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance Qualifications Your skills & experience Extensive experience working as a Salesforce Technical Architect with large size customers including solving Enterprise Architectural challenges Comfortable advising, mentoring, educating and influencing diverse teams on topics including Data Management, Integration, Security, Application Design as they relate to the Salesforce Platform Demonstrable senior stakeholder management skills and experience Proven aptitude to rapidly learn new technologies Excellent interpersonal and communications skills Solid presentation and facilitation skills Proven leadership and consulting skills to build trust relationship with customers Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery Certified Application Architect and/or Certified System Architect Hands-on delivery skills Able to mentor talented individuals as part of a defined career framework Eagerness to co-def ine and deliver advisory sessions for strategic initiatives Help towards the development of the practice and build reusable frameworks Ability to work independently and as part of a distributed team and a willingness to take ownership of problems Bachelor's degree in a technical or business management field Set yourself apart with Experience working with Financial Services sector Design and development experience with alternative software platforms and programming languages Examples of where you have striven for product stability by balancing the optimal amountsof Salesforce configuration and custom code to solutions Examples of re-using custom built frameworks in Salesforce to save time, cost or reduce risk (including creation of Accelerators) Additional Information Our hybrid work policy requires employees to be present in the office or at client sites for a minimum of 3 days per week (4 days for VP+). We trust our employees to determine what a reasonable commute is for their individual circumstances. Whilst we embrace flexibility, it's essential that this commute allows you to comfortably fulfil the in-office/client site expectations of the policy. We encourage you to consider your personal circumstances and commute when evaluating if this work arrangement is a good fit for you. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion. Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point on the process, please get in touch as soon as possible by . Publicis Sapient UK will then work with you explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us: Publicis Sapient fosters an inclusive environment through our inspirational business resource groups, to learn more please visit
Dec 16, 2025
Full time
Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Senior Technical Architect. Your Impact Identifying how a client's architecture fits together and providing strategic and technical advice Understanding business and technical requirements and translating these into technical solutions Analysing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components. Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients' projects Leading the review and creation of an information systems strategy Developing enterprise-grade architecture and processes which truly utilise and realise the value of application technology Ensuring both business strategy and technological direction is aligned Taking a collaborative role in developing and enforcing Publicis Sapient set of architecture and development libraries and whitepapers Setting standards for programming tools and techniques and advise on their application and compliance Supporting project managers in all stages of the software development process Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance Qualifications Your skills & experience Extensive experience working as a Salesforce Technical Architect with large size customers including solving Enterprise Architectural challenges Comfortable advising, mentoring, educating and influencing diverse teams on topics including Data Management, Integration, Security, Application Design as they relate to the Salesforce Platform Demonstrable senior stakeholder management skills and experience Proven aptitude to rapidly learn new technologies Excellent interpersonal and communications skills Solid presentation and facilitation skills Proven leadership and consulting skills to build trust relationship with customers Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery Certified Application Architect and/or Certified System Architect Hands-on delivery skills Able to mentor talented individuals as part of a defined career framework Eagerness to co-def ine and deliver advisory sessions for strategic initiatives Help towards the development of the practice and build reusable frameworks Ability to work independently and as part of a distributed team and a willingness to take ownership of problems Bachelor's degree in a technical or business management field Set yourself apart with Experience working with Financial Services sector Design and development experience with alternative software platforms and programming languages Examples of where you have striven for product stability by balancing the optimal amountsof Salesforce configuration and custom code to solutions Examples of re-using custom built frameworks in Salesforce to save time, cost or reduce risk (including creation of Accelerators) Additional Information Our hybrid work policy requires employees to be present in the office or at client sites for a minimum of 3 days per week (4 days for VP+). We trust our employees to determine what a reasonable commute is for their individual circumstances. Whilst we embrace flexibility, it's essential that this commute allows you to comfortably fulfil the in-office/client site expectations of the policy. We encourage you to consider your personal circumstances and commute when evaluating if this work arrangement is a good fit for you. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion. Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point on the process, please get in touch as soon as possible by . Publicis Sapient UK will then work with you explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us: Publicis Sapient fosters an inclusive environment through our inspirational business resource groups, to learn more please visit
Job Title: Sales Development Representative (SDR) Manager Job Location: Newcastle Upon Tyne - In Office 4 days per week Department: AECO - Architects, Engineer & Construction Owners Are you an experienced SDR Manager who has managed teams of SDR/Lead Development Representatives, teams who have supported and generated leads for SaaS sales teams? If so and you are seeking a new challenge, then we have an excellent opportunity for you. This is your chance to join a leading construction software company that is revolutionising the way construction projects are managed. Our innovative solutions empower construction professionals to streamline their operations, enhance collaboration, and drive efficiency. We are seeking a dynamic and experienced SDR Manager to lead our sales development team and contribute to our growth in the UK & Ireland markets. As our SDR Manager, you will be responsible for leading and managing a team of Sales Development Representatives. This role involves developing and executing strategies to generate qualified leads, nurturing prospects, and driving the early stages of the sales process. Your team will support across different products and client bases for our suite of ConTech software. The ideal candidate will have a strong background in sales development, excellent leadership skills, and a passion for Saas businesses. If you have a background in Construction Technology, all the better. What You Will Do: Team Leadership and Management: Recruit, train, and mentor a high-performing team of SDRs Set clear performance expectations and provide regular feedback and coaching Foster a positive and motivating team environment to achieve individual and team goals Strategy Development and Execution: Develop and implement effective sales development strategies to generate qualified leads Collaborate with marketing and sales teams to align on target markets and messaging Monitor and analyse key performance metrics to optimise lead generation efforts Process Improvement: Continuously evaluate and improve SDR processes and workflows Implement best practices and tools to enhance team productivity and efficiency Ensure the team is effectively utilising CRM and other sales tools Collaboration and Communication: Work closely with the sales team to ensure a seamless handoff of qualified leads Communicate regularly with senior management on team performance and market insights Collaborate with product and marketing teams to provide feedback on market trends and customer needs Market and Industry Knowledge: Stay informed about industry trends, competitive landscape, and customer needs Leverage industry knowledge to position the company's solutions effectively Sales Enablement and Operations: Develop tailored outreach strategies, including cold call scripts, email cadences, and playbooks adapted to the Team and Solutions Ensure the team uses CRM systems and sales engagement tools effectively (e.g., Salesforce, Gong IO, Cognism, LinkedIn Sales Navigator) What Skills & Experience You Should Bring: Proven experience in a sales development or similar role, preferably in the software or construction industry Strong leadership and team management skills Excellent communication, interpersonal, and negotiation skills Proficiency in CRM software and sales development tools Ability to analyse data and make data-driven decisionsPassion for the construction industry and technology About Your Location: Because of the team that you will manage, this role will be an In Office position from our Newcastle office - 4 days per week. About Trimble: Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career, and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. Trimble's Privacy Policy If you need assistance or would like to request an accommodation in connection with the application process, please contact .
Dec 16, 2025
Full time
Job Title: Sales Development Representative (SDR) Manager Job Location: Newcastle Upon Tyne - In Office 4 days per week Department: AECO - Architects, Engineer & Construction Owners Are you an experienced SDR Manager who has managed teams of SDR/Lead Development Representatives, teams who have supported and generated leads for SaaS sales teams? If so and you are seeking a new challenge, then we have an excellent opportunity for you. This is your chance to join a leading construction software company that is revolutionising the way construction projects are managed. Our innovative solutions empower construction professionals to streamline their operations, enhance collaboration, and drive efficiency. We are seeking a dynamic and experienced SDR Manager to lead our sales development team and contribute to our growth in the UK & Ireland markets. As our SDR Manager, you will be responsible for leading and managing a team of Sales Development Representatives. This role involves developing and executing strategies to generate qualified leads, nurturing prospects, and driving the early stages of the sales process. Your team will support across different products and client bases for our suite of ConTech software. The ideal candidate will have a strong background in sales development, excellent leadership skills, and a passion for Saas businesses. If you have a background in Construction Technology, all the better. What You Will Do: Team Leadership and Management: Recruit, train, and mentor a high-performing team of SDRs Set clear performance expectations and provide regular feedback and coaching Foster a positive and motivating team environment to achieve individual and team goals Strategy Development and Execution: Develop and implement effective sales development strategies to generate qualified leads Collaborate with marketing and sales teams to align on target markets and messaging Monitor and analyse key performance metrics to optimise lead generation efforts Process Improvement: Continuously evaluate and improve SDR processes and workflows Implement best practices and tools to enhance team productivity and efficiency Ensure the team is effectively utilising CRM and other sales tools Collaboration and Communication: Work closely with the sales team to ensure a seamless handoff of qualified leads Communicate regularly with senior management on team performance and market insights Collaborate with product and marketing teams to provide feedback on market trends and customer needs Market and Industry Knowledge: Stay informed about industry trends, competitive landscape, and customer needs Leverage industry knowledge to position the company's solutions effectively Sales Enablement and Operations: Develop tailored outreach strategies, including cold call scripts, email cadences, and playbooks adapted to the Team and Solutions Ensure the team uses CRM systems and sales engagement tools effectively (e.g., Salesforce, Gong IO, Cognism, LinkedIn Sales Navigator) What Skills & Experience You Should Bring: Proven experience in a sales development or similar role, preferably in the software or construction industry Strong leadership and team management skills Excellent communication, interpersonal, and negotiation skills Proficiency in CRM software and sales development tools Ability to analyse data and make data-driven decisionsPassion for the construction industry and technology About Your Location: Because of the team that you will manage, this role will be an In Office position from our Newcastle office - 4 days per week. About Trimble: Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career, and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. Trimble's Privacy Policy If you need assistance or would like to request an accommodation in connection with the application process, please contact .
Are you ready tochart your own career path? At SJP we need talented individuals like yourselfto support our evolving culture. If you're seeking an employer that ispassionate about excellence, innovation and autonomy, SJP could be the placefor you. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level The Senior Enterprise Architect for the Salesforce Platform oversees the design and development of Salesforce solutions delivered by a panel of delivery partners to the organisation. They ensure that Salesforce architecture is scalable, secure, and optimized for efficiency. This role requires deep technical expertise, strategic thinking, and collaboration with various stakeholders to deliver high-impact solutions. The role holder will ensure 3rd party alignment to SJP's architectural patterns, guardrails and principles and will develop a robust governance mechanism to assure delivery on the Platform is secure, well-structured and makes best utilization of the platform's capabilities, working with value stream and product owners, and the Technical Platform Owner. What you'll be doing: Develop end-to-end Salesforce architecture and solutions to meet business goals. Create technical designs, workflows, and data models and ensure solutions adhere to best practices and comply with company standards. Lead the design and implementation of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.). Integrate Salesforce with other systems, using APIs, middleware, and other technologies. Oversee migration of legacy systems to Salesforce. Performance Optimisation: Monitor system performance and recommend improvements. Optimise Salesforce processes, ensuring scalability and reliability. Conduct code and system reviews to maintain high-quality standards. Security and Compliance Implement security protocols and ensure data privacy. Maintain compliance with relevant regulations, such as GDPR Stay updated on Salesforce releases and new technologies. Identify opportunities to leverage Salesforce for better business outcomes. Train and mentor team members on Salesforce best practices. Support the domain community: work closely with the programme/value stream solution architects to collaborate on and improve the Salesforce architecture methodology across SJP. Drive alignment of approach and deliverables between all EA and solution architects in the organisation, and external delivery partners, ensuring granular information produced to support individual value streams, programmes and projects is incorporated into the enterprise views and models where applicable. Assurance, Governance and Investment Planning Support: participate in architectural assurance and governance processes, to ensure proposed initiatives do not negatively impact the Salesforce landscape, and fit with the agreed direction/strategy. Communicating the value of Salesforce Platform architecture and EA: promoting and communicating the business value of Enterprise Architecture and the Salesforce Platform in the strategy to execution lifecycle. Ad-Hoc Analysis: Tackle discrete pieces of analysis to inform strategic decision-making at a business division or enterprise level. Who we're looking for: We are looking for a Salesforce Architect who can design and implement end-to-end Salesforce solutions, ensuring scalability, security, and compliance while integrating with other systems. This role requires expertise in performance optimization, governance, and mentoring teams, with a strong focus on aligning Salesforce architecture with business strategy and enterprise-wide best practices. Experience in Salesforce development and architecture. Extensive knowledge of Salesforce platform features, limitations, and ecosystem. Demonstrable experience working with business stakeholders to create strategies, visions, and roadmaps. Salesforce Platform Developer, Administrator, or related certifications. Salesforce Certified Technical Architect (CTA) or working toward it. Special Requirements: There may also be a requirement for travel within the UK or to sites external to the UK on an exceptional basis. What's in it for you? We reward youfor the work you do, whether that's through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts. We also havebenefits to support whatever stage of life you are in, including: Competitive parental leave (28 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable Adjustments We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box. What's next? If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking'apply' below and our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
Dec 16, 2025
Full time
Are you ready tochart your own career path? At SJP we need talented individuals like yourselfto support our evolving culture. If you're seeking an employer that ispassionate about excellence, innovation and autonomy, SJP could be the placefor you. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level The Senior Enterprise Architect for the Salesforce Platform oversees the design and development of Salesforce solutions delivered by a panel of delivery partners to the organisation. They ensure that Salesforce architecture is scalable, secure, and optimized for efficiency. This role requires deep technical expertise, strategic thinking, and collaboration with various stakeholders to deliver high-impact solutions. The role holder will ensure 3rd party alignment to SJP's architectural patterns, guardrails and principles and will develop a robust governance mechanism to assure delivery on the Platform is secure, well-structured and makes best utilization of the platform's capabilities, working with value stream and product owners, and the Technical Platform Owner. What you'll be doing: Develop end-to-end Salesforce architecture and solutions to meet business goals. Create technical designs, workflows, and data models and ensure solutions adhere to best practices and comply with company standards. Lead the design and implementation of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.). Integrate Salesforce with other systems, using APIs, middleware, and other technologies. Oversee migration of legacy systems to Salesforce. Performance Optimisation: Monitor system performance and recommend improvements. Optimise Salesforce processes, ensuring scalability and reliability. Conduct code and system reviews to maintain high-quality standards. Security and Compliance Implement security protocols and ensure data privacy. Maintain compliance with relevant regulations, such as GDPR Stay updated on Salesforce releases and new technologies. Identify opportunities to leverage Salesforce for better business outcomes. Train and mentor team members on Salesforce best practices. Support the domain community: work closely with the programme/value stream solution architects to collaborate on and improve the Salesforce architecture methodology across SJP. Drive alignment of approach and deliverables between all EA and solution architects in the organisation, and external delivery partners, ensuring granular information produced to support individual value streams, programmes and projects is incorporated into the enterprise views and models where applicable. Assurance, Governance and Investment Planning Support: participate in architectural assurance and governance processes, to ensure proposed initiatives do not negatively impact the Salesforce landscape, and fit with the agreed direction/strategy. Communicating the value of Salesforce Platform architecture and EA: promoting and communicating the business value of Enterprise Architecture and the Salesforce Platform in the strategy to execution lifecycle. Ad-Hoc Analysis: Tackle discrete pieces of analysis to inform strategic decision-making at a business division or enterprise level. Who we're looking for: We are looking for a Salesforce Architect who can design and implement end-to-end Salesforce solutions, ensuring scalability, security, and compliance while integrating with other systems. This role requires expertise in performance optimization, governance, and mentoring teams, with a strong focus on aligning Salesforce architecture with business strategy and enterprise-wide best practices. Experience in Salesforce development and architecture. Extensive knowledge of Salesforce platform features, limitations, and ecosystem. Demonstrable experience working with business stakeholders to create strategies, visions, and roadmaps. Salesforce Platform Developer, Administrator, or related certifications. Salesforce Certified Technical Architect (CTA) or working toward it. Special Requirements: There may also be a requirement for travel within the UK or to sites external to the UK on an exceptional basis. What's in it for you? We reward youfor the work you do, whether that's through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts. We also havebenefits to support whatever stage of life you are in, including: Competitive parental leave (28 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable Adjustments We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box. What's next? If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking'apply' below and our team will be in touch. As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. The co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. Help define our sales motion: We're an early team, and your work will directly impact how our GTM function operates and succeeds. Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. What you'll bring 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals. Strong communication skills: Exceptional verbal and written communication abilities. Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. Even better Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Dec 16, 2025
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. The co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. Help define our sales motion: We're an early team, and your work will directly impact how our GTM function operates and succeeds. Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. What you'll bring 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals. Strong communication skills: Exceptional verbal and written communication abilities. Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. Even better Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function & Team The Technical Operations & Cyber team safeguards Triple Point's infrastructure and ensures our technology runs smoothly, securely and reliably. The team supports colleagues with day-to-day IT needs while maintaining robust systems and cyber resilience to keep customers' data & operations safe and effective. The team sits within the wider Digital & Tech team. The Role We are seeking a Senior Cyber Engineer to lead project-based security engineering work, with a focus on securing identity, devices and cloud platforms. You will serve as Triple Point's specialist in identity, access, and cloud security controls, supporting the secure operation and working predominantly within our Microsoft 365, Azure, and Salesforce environments. Working closely with the Head of Technology Operations & Cyber, internal stakeholders, our IT MSP, and our SOC, you will ensure our environment is secure, resilient, and well-governed. This is a hands-on, delivery-focused role owning security engineering projects end-to-end from design and planning through to implementation, documentation and transition into BAU. Key Responsibilities Security Engineering (Identity, Device & Cloud) Define, implement, maintain and enhance security baselines for: Identity and access management Microsoft 365 services (email, collaboration, file sharing) MDM / Intune device management (enrolment, compliance, baselines, app protection, conditional access enforcement) Improve overall security posture in line with Zero Trust principles. Roll out new cloud security features and controls. Integrate SaaS platforms for secure SSO and lifecycle management. Continuously review and strengthen our cyber posture using industry-standard security benchmarks, configuration assessments and cloud security recommendations. Establish, champion and evolve patterns for: Application onboarding and SSO Admin access and just-in-time elevation Use of service accounts and service principals Enhance identity and access logs and signals within detection and response tooling. Tune identity-related alerts in partnership with SOC analysts. Support investigations into identity-related security incidents and lead root-cause analysis. Contribute to internal/external audits, penetration tests and regulatory reviews relating to identity, access or cloud security. Governance, Documentation & Ways of Working Support assurance activities, including internal/external audits, penetration tests and regulatory reviews relating to identity, access and cloud security. Maintain documentation for identity and cloud security configurations, guardrails and principles. Contribute to policies, standards and procedures related to identity, access and cloud security. Support the business in embedding consistent security-by-design practices. Skills & Experience Strong understanding of Microsoft 365 security capabilities, Azure cloud security concepts and Zero Trust principles. Significant hands on experience administering and securing identity and access management platforms in a complex enterprise environment. Strong knowledge of adaptive access and MFA, RBAC and least privilege, Privileged Access Management, Data Loss Prevention, Identity Governance & access reviews, application onboarding and modern authentication (SAML/OAuth/OIDC). Proven experience delivering end to end security or platform engineering projects in cloud environments. Ability to translate regulatory and security requirements into pragmatic technical controls. Excellent communication skills across technical and non technical stakeholders. SIEM/XDR tooling experience, such as Microsoft Sentinel. Experience contributing to security architecture and design decisions. Self starter mindset - able to work independently and as part of a team. Strong problem solving approach, with willingness to learn, adapt and figure things out. Experience with Infrastructure as Code and automation, e.g., Bicep, ARM, Terraform, PowerShell. Experience in a regulated financial services environment, ideally FCA regulated (not essential) Experience implementing Salesforce security enhancements (e.g., Salesforce Shield). Qualifications Relevant certifications such as Identity & Access Administrator (e.g., SC-300 equivalent) and Cloud Security Engineer (e.g., AZ-500 equivalent), or equivalent hands on experience. Strong grounding in cyber security principles through training, qualifications or demonstrable experience. Industry certifications such as CISSP, CCSP, SSCP or similar. Degree in Computer Science, Information Security or a related discipline, or equivalent experience. Success Measures Own It Operates as a self starter, taking initiative and driving work forward independently while knowing when to collaborate. Demonstrates a strong problem solving mindset, with willingness to learn and figure things out. Delivers high quality engineering outcomes, with rigour, documentation and technical ownership. Takes visible accountability for decisions, follow through and security outcomes. Stay Curious Proactively learns and applies new security and cloud capabilities. Take Thoughtful Action Simplifies complexity, prioritises effectively and maintains momentum. Pull Together Collaborates constructively across Technology Operations, SOC, MSP partners and Compliance. Be Generous Shares knowledge, supports colleagues, and contributes beyond core responsibilities. Why Join us? You'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Take Thoughtful Action. Pull Together. Own It. In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
Dec 16, 2025
Full time
Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function & Team The Technical Operations & Cyber team safeguards Triple Point's infrastructure and ensures our technology runs smoothly, securely and reliably. The team supports colleagues with day-to-day IT needs while maintaining robust systems and cyber resilience to keep customers' data & operations safe and effective. The team sits within the wider Digital & Tech team. The Role We are seeking a Senior Cyber Engineer to lead project-based security engineering work, with a focus on securing identity, devices and cloud platforms. You will serve as Triple Point's specialist in identity, access, and cloud security controls, supporting the secure operation and working predominantly within our Microsoft 365, Azure, and Salesforce environments. Working closely with the Head of Technology Operations & Cyber, internal stakeholders, our IT MSP, and our SOC, you will ensure our environment is secure, resilient, and well-governed. This is a hands-on, delivery-focused role owning security engineering projects end-to-end from design and planning through to implementation, documentation and transition into BAU. Key Responsibilities Security Engineering (Identity, Device & Cloud) Define, implement, maintain and enhance security baselines for: Identity and access management Microsoft 365 services (email, collaboration, file sharing) MDM / Intune device management (enrolment, compliance, baselines, app protection, conditional access enforcement) Improve overall security posture in line with Zero Trust principles. Roll out new cloud security features and controls. Integrate SaaS platforms for secure SSO and lifecycle management. Continuously review and strengthen our cyber posture using industry-standard security benchmarks, configuration assessments and cloud security recommendations. Establish, champion and evolve patterns for: Application onboarding and SSO Admin access and just-in-time elevation Use of service accounts and service principals Enhance identity and access logs and signals within detection and response tooling. Tune identity-related alerts in partnership with SOC analysts. Support investigations into identity-related security incidents and lead root-cause analysis. Contribute to internal/external audits, penetration tests and regulatory reviews relating to identity, access or cloud security. Governance, Documentation & Ways of Working Support assurance activities, including internal/external audits, penetration tests and regulatory reviews relating to identity, access and cloud security. Maintain documentation for identity and cloud security configurations, guardrails and principles. Contribute to policies, standards and procedures related to identity, access and cloud security. Support the business in embedding consistent security-by-design practices. Skills & Experience Strong understanding of Microsoft 365 security capabilities, Azure cloud security concepts and Zero Trust principles. Significant hands on experience administering and securing identity and access management platforms in a complex enterprise environment. Strong knowledge of adaptive access and MFA, RBAC and least privilege, Privileged Access Management, Data Loss Prevention, Identity Governance & access reviews, application onboarding and modern authentication (SAML/OAuth/OIDC). Proven experience delivering end to end security or platform engineering projects in cloud environments. Ability to translate regulatory and security requirements into pragmatic technical controls. Excellent communication skills across technical and non technical stakeholders. SIEM/XDR tooling experience, such as Microsoft Sentinel. Experience contributing to security architecture and design decisions. Self starter mindset - able to work independently and as part of a team. Strong problem solving approach, with willingness to learn, adapt and figure things out. Experience with Infrastructure as Code and automation, e.g., Bicep, ARM, Terraform, PowerShell. Experience in a regulated financial services environment, ideally FCA regulated (not essential) Experience implementing Salesforce security enhancements (e.g., Salesforce Shield). Qualifications Relevant certifications such as Identity & Access Administrator (e.g., SC-300 equivalent) and Cloud Security Engineer (e.g., AZ-500 equivalent), or equivalent hands on experience. Strong grounding in cyber security principles through training, qualifications or demonstrable experience. Industry certifications such as CISSP, CCSP, SSCP or similar. Degree in Computer Science, Information Security or a related discipline, or equivalent experience. Success Measures Own It Operates as a self starter, taking initiative and driving work forward independently while knowing when to collaborate. Demonstrates a strong problem solving mindset, with willingness to learn and figure things out. Delivers high quality engineering outcomes, with rigour, documentation and technical ownership. Takes visible accountability for decisions, follow through and security outcomes. Stay Curious Proactively learns and applies new security and cloud capabilities. Take Thoughtful Action Simplifies complexity, prioritises effectively and maintains momentum. Pull Together Collaborates constructively across Technology Operations, SOC, MSP partners and Compliance. Be Generous Shares knowledge, supports colleagues, and contributes beyond core responsibilities. Why Join us? You'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Take Thoughtful Action. Pull Together. Own It. In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
Overview Are you an experienced Technical Business Analyst looking for your next contract role? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm has partnered with a trusted energy and services provider, committed to delivering reliable power, innovative customer solutions, and driving progress toward a low-carbon future. With a focus on sustainability, efficiency, and community support, the organization helps households and businesses thrive while shaping a cleaner energy landscape. Grow your career while contributing to a sustainable future. Apply today! Key Responsibilities Become a proficient user of Azure DevOps (ADO) to create and manage the squad's backlog of work. Create, define, refine, and elaborate features and user stories, ensuring they are developer-ready. Analyse complex business problems and collaborate with solution architects and technical teams to deliver clear, prioritised requirements. Identify gaps and provide technical expertise for system functional specifications. Support the design and scaling of new and existing systems, processes, and procedures in a cost-effective manner. Contribute to the detailed design of automated systems Requirements 8+ years of relevant Business Analyst experience, 12-15 years overall industry experience. Strong experience with cloud-native enterprise-level systems, preferably within CRM & Billing domains. Exposure to AWS core infrastructure and services. Solid knowledge of the Utilities domain. Background in Salesforce; familiarity with MuleSoft or other integration platforms is highly desirable. Proven expertise in managing, advising, generating, and prioritising a platform-level technical backlog. Excellent stakeholder management, communication, and analytical skills. Salary Up to £450 per day (Inside IR35)
Dec 16, 2025
Full time
Overview Are you an experienced Technical Business Analyst looking for your next contract role? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm has partnered with a trusted energy and services provider, committed to delivering reliable power, innovative customer solutions, and driving progress toward a low-carbon future. With a focus on sustainability, efficiency, and community support, the organization helps households and businesses thrive while shaping a cleaner energy landscape. Grow your career while contributing to a sustainable future. Apply today! Key Responsibilities Become a proficient user of Azure DevOps (ADO) to create and manage the squad's backlog of work. Create, define, refine, and elaborate features and user stories, ensuring they are developer-ready. Analyse complex business problems and collaborate with solution architects and technical teams to deliver clear, prioritised requirements. Identify gaps and provide technical expertise for system functional specifications. Support the design and scaling of new and existing systems, processes, and procedures in a cost-effective manner. Contribute to the detailed design of automated systems Requirements 8+ years of relevant Business Analyst experience, 12-15 years overall industry experience. Strong experience with cloud-native enterprise-level systems, preferably within CRM & Billing domains. Exposure to AWS core infrastructure and services. Solid knowledge of the Utilities domain. Background in Salesforce; familiarity with MuleSoft or other integration platforms is highly desirable. Proven expertise in managing, advising, generating, and prioritising a platform-level technical backlog. Excellent stakeholder management, communication, and analytical skills. Salary Up to £450 per day (Inside IR35)
Seismic Developer Hybrid: London (1-2 days per week in the office) Paying up to £70,000 + benefits Permanent Experis are delighted to be supporting a well-established and reputable organisation as they continue to strengthen and modernise their digital client-facing capabilities. We are assisting them in the search for a Seismic Developer, a key role within the Brand & Digital Services division, responsible for designing and developing advanced Seismic LiveDoc solutions that enhance client experience, streamline document creation, and enable front-office teams to work more efficiently. This is a fantastic opportunity for someone with deep Seismic expertise who enjoys building automated, scalable, and visually polished documentation solutions. You'll join an experienced team of Seismic specialists in a highly collaborative environment, supporting a well-embedded and strategically important platform within the business. What You'll Be Doing Taking ownership of automated and customisable Proposal documents, ensuring quality, stability, and ongoing enhancement Designing and building advanced, scalable Seismic LiveDoc solutions that deliver automation and improved user journeys for Front Office teams Gathering and interpreting requirements from stakeholders across the business, translating complex briefs into well-structured technical solutions Testing, optimising, and refining Seismic assets Supporting integrations between Seismic and external systems (e.g., Salesforce, Snowflake) through APIs, dataloaders, and other technical processes Contributing to the wider Seismic team's ongoing development work - including Seismic Hubs, compliance workflows, and platform architecture Providing analytics and insight to demonstrate the impact and adoption of Seismic developments Acting as a technical partner to Front Office, helping enhance document quality, consistency, and efficiency Experience Required Deep hands-on experience with Seismic platform administration and LiveDoc creation Strong understanding of LiveSend, Digital Sales Rooms, Workflows, and Reference Content Confidence working with PowerPoint and Word, including the Seismic add-ins Strong Excel skills, and experience building and maintaining Seismic lists and data structures Ability to gather and understand complex requirements, managing expectations at all stakeholder levels Experience with SQL and Seismic variable development (including formula creation/editing) Experience working with APIs and integrations between Seismic and external systems such as Salesforce or Snowflake JBRP1_UKTJ
Dec 16, 2025
Full time
Seismic Developer Hybrid: London (1-2 days per week in the office) Paying up to £70,000 + benefits Permanent Experis are delighted to be supporting a well-established and reputable organisation as they continue to strengthen and modernise their digital client-facing capabilities. We are assisting them in the search for a Seismic Developer, a key role within the Brand & Digital Services division, responsible for designing and developing advanced Seismic LiveDoc solutions that enhance client experience, streamline document creation, and enable front-office teams to work more efficiently. This is a fantastic opportunity for someone with deep Seismic expertise who enjoys building automated, scalable, and visually polished documentation solutions. You'll join an experienced team of Seismic specialists in a highly collaborative environment, supporting a well-embedded and strategically important platform within the business. What You'll Be Doing Taking ownership of automated and customisable Proposal documents, ensuring quality, stability, and ongoing enhancement Designing and building advanced, scalable Seismic LiveDoc solutions that deliver automation and improved user journeys for Front Office teams Gathering and interpreting requirements from stakeholders across the business, translating complex briefs into well-structured technical solutions Testing, optimising, and refining Seismic assets Supporting integrations between Seismic and external systems (e.g., Salesforce, Snowflake) through APIs, dataloaders, and other technical processes Contributing to the wider Seismic team's ongoing development work - including Seismic Hubs, compliance workflows, and platform architecture Providing analytics and insight to demonstrate the impact and adoption of Seismic developments Acting as a technical partner to Front Office, helping enhance document quality, consistency, and efficiency Experience Required Deep hands-on experience with Seismic platform administration and LiveDoc creation Strong understanding of LiveSend, Digital Sales Rooms, Workflows, and Reference Content Confidence working with PowerPoint and Word, including the Seismic add-ins Strong Excel skills, and experience building and maintaining Seismic lists and data structures Ability to gather and understand complex requirements, managing expectations at all stakeholder levels Experience with SQL and Seismic variable development (including formula creation/editing) Experience working with APIs and integrations between Seismic and external systems such as Salesforce or Snowflake JBRP1_UKTJ
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish technical guardrails, coding standards, ACL/security model, and reusable patterns. Lead architecture reviews, design authority, and change advisory engagements to ensure platform quality and compliance. Delivery Leadership Provide architectural runway and technical direction to developers and admins; perform design/code reviews. Optimize performance, scalability, resiliency, and upgradeability across environments. Champion DevOps practices (branching strategies, CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non-technical stakeholders. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent hands-on experience). 7+ years of hands-on ServiceNow experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership, and stakeholder management skills; able to work independently in a distributed, remote environment. Preferred Qualifications ServiceNow certifications: CSA, CAD, and one or more CIS (e.g., CIS ITSM, CIS ITOM, CIS CSM); CTA/CMA highly desirable. Salesforce exposure/certifications (e.g., Administrator, Platform App Builder, or an Integration/System Architect track) is a plus. Experience with SPM, App Engine/Custom Apps, SecOps/IRM, and large-scale upgrades to the latest ServiceNow family releases. Hands-on with CI/CD (GitHub/GitLab/Azure DevOps), ATF, automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft, Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. JBRP1_UKTJ
Dec 16, 2025
Full time
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish technical guardrails, coding standards, ACL/security model, and reusable patterns. Lead architecture reviews, design authority, and change advisory engagements to ensure platform quality and compliance. Delivery Leadership Provide architectural runway and technical direction to developers and admins; perform design/code reviews. Optimize performance, scalability, resiliency, and upgradeability across environments. Champion DevOps practices (branching strategies, CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non-technical stakeholders. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent hands-on experience). 7+ years of hands-on ServiceNow experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership, and stakeholder management skills; able to work independently in a distributed, remote environment. Preferred Qualifications ServiceNow certifications: CSA, CAD, and one or more CIS (e.g., CIS ITSM, CIS ITOM, CIS CSM); CTA/CMA highly desirable. Salesforce exposure/certifications (e.g., Administrator, Platform App Builder, or an Integration/System Architect track) is a plus. Experience with SPM, App Engine/Custom Apps, SecOps/IRM, and large-scale upgrades to the latest ServiceNow family releases. Hands-on with CI/CD (GitHub/GitLab/Azure DevOps), ATF, automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft, Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. JBRP1_UKTJ
Revenue Operations Manager - Partnerships London Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don't all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams.We're also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We're changing the world of payments, and we're looking for an exceptional team to help us. About the Role We're seeking a highly driven Revenue Operations Manager to drive the efficiency, scalability, and success of our Partnerships function. As a key member of the Revenue Operations team consisting of 10 people, you'll play a pivotal role in shaping how we engage partners, measure outcomes, and fuel partnerships growth. If you're energized by optimising systems, collaborating across teams, and using data to deliver revenue impact, this might be the perfect role for you. Responsibilities Design, standardise, and optimise end-to-end partner lifecycle processes, including onboarding, activation, co-selling, deal registration, and performance reporting. Lead the implementation and ongoing management of a Partner Relationship Management (PRM) platform to unify partner data, automate operational workflows, improve partner experience, and deliver real time visibility into performance and pipeline. Strengthen the operational infrastructure of the Partnerships function by addressing core gaps across activation tracking, pipeline transparency, commission management, TAM automation, and data quality. Own the design of partner related systems and data architecture within Salesforce, the PRM platform, and adjacent tools-ensuring accuracy, automation, and scalability. Define, monitor, and communicate key performance indicators related to Partnerships. Use insights to inform strategy and advocate for change. Produce clear process documentation, operational guidelines, and enablement materials for both internal stakeholders and external partners. Collaborate cross functionally with Revenue Operations, Sales, Marketing, Product, FP&A, and Legal to ensure alignment and seamless execution of partner workflows. Requirements 5+ years of experience in Revenue Operations, Sales Operations, Partner Operations, or a similar operational role within a high growth SaaS or fintech environment. Proven track record within a high growth SaaS or B2B environment. Data and process skills: Ability to self serve data, analyse GTM data, and measure impact to inform decision making. Knowledge of CRM systems (e.g. Salesforce). Automation mindset: Familiarity with workflow automation tools (e.g. Zapier or n8n) and a passion for streamlining processes and driving efficiency. High ownership and accountability: A proactive self starter who takes initiative, challenges the status quo and drives projects forward with minimal direction. Strong communicator: Excellent collaboration and communication skills with the ability to influence stakeholders and align teams around initiatives.
Dec 16, 2025
Full time
Revenue Operations Manager - Partnerships London Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don't all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams.We're also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We're changing the world of payments, and we're looking for an exceptional team to help us. About the Role We're seeking a highly driven Revenue Operations Manager to drive the efficiency, scalability, and success of our Partnerships function. As a key member of the Revenue Operations team consisting of 10 people, you'll play a pivotal role in shaping how we engage partners, measure outcomes, and fuel partnerships growth. If you're energized by optimising systems, collaborating across teams, and using data to deliver revenue impact, this might be the perfect role for you. Responsibilities Design, standardise, and optimise end-to-end partner lifecycle processes, including onboarding, activation, co-selling, deal registration, and performance reporting. Lead the implementation and ongoing management of a Partner Relationship Management (PRM) platform to unify partner data, automate operational workflows, improve partner experience, and deliver real time visibility into performance and pipeline. Strengthen the operational infrastructure of the Partnerships function by addressing core gaps across activation tracking, pipeline transparency, commission management, TAM automation, and data quality. Own the design of partner related systems and data architecture within Salesforce, the PRM platform, and adjacent tools-ensuring accuracy, automation, and scalability. Define, monitor, and communicate key performance indicators related to Partnerships. Use insights to inform strategy and advocate for change. Produce clear process documentation, operational guidelines, and enablement materials for both internal stakeholders and external partners. Collaborate cross functionally with Revenue Operations, Sales, Marketing, Product, FP&A, and Legal to ensure alignment and seamless execution of partner workflows. Requirements 5+ years of experience in Revenue Operations, Sales Operations, Partner Operations, or a similar operational role within a high growth SaaS or fintech environment. Proven track record within a high growth SaaS or B2B environment. Data and process skills: Ability to self serve data, analyse GTM data, and measure impact to inform decision making. Knowledge of CRM systems (e.g. Salesforce). Automation mindset: Familiarity with workflow automation tools (e.g. Zapier or n8n) and a passion for streamlining processes and driving efficiency. High ownership and accountability: A proactive self starter who takes initiative, challenges the status quo and drives projects forward with minimal direction. Strong communicator: Excellent collaboration and communication skills with the ability to influence stakeholders and align teams around initiatives.
Our client, a leading energy business, is seeking a Head of UK Retail IT to join their senior leadership team. Reporting to the VP of IT, this role is pivotal in shaping technology strategy, driving project delivery, and ensuring robust application support across the UK energy retail IT estate. Acting as the principal business partner to VP Sales and VP Operations, you will foster cohesion between business units, deliver cost efficiencies, and lead a high-performing IT team. Key Responsibilities Contribute as a core member of the global IT & Change leadership team. Provide leadership, coaching, and development to your team, embedding company values. Build strong relationships with senior stakeholders to translate business needs into technology-enabled solutions. Manage IT demand for the UK energy retail estate and oversee the portfolio of technology change. Drive delivery of projects to achieve commercial outcomes within agreed time, cost, and quality constraints. Ensure a cost-effective and sustainable Salesforce application support model. Act as the domain expert for energy retail technology, staying ahead of industry trends. Collaborate with Architecture, PMO, and other IT leaders to deliver cohesive programs of change. Performance Indicators Positive stakeholder feedback on IT support and delivery. Delivery of portfolio within time, cost, and quality metrics. Strong team engagement (eNPS) and SLA performance. Effective collaboration across IT leadership to achieve cost efficiencies. Experience & Skills Bachelor's degree or equivalent experience. 5+ years delivering technology initiatives in multi-business unit organisations. Proven experience in energy retail technology strategy, CRM (Salesforce), customer operations, and billing systems. Strong track record in project delivery, risk management, and vendor engagement. Knowledge of ITIL, Agile, DevOps, and enterprise architecture best practices. Excellent communication and stakeholder management skills. Previous experience leading senior teams and managing performance processes. Knowledge Domain expertise in energy retail and customer service. Familiarity with cloud and on-premises solutions. Understanding of programme and project delivery methodologies (PMI, Prince2, MSP).
Dec 16, 2025
Full time
Our client, a leading energy business, is seeking a Head of UK Retail IT to join their senior leadership team. Reporting to the VP of IT, this role is pivotal in shaping technology strategy, driving project delivery, and ensuring robust application support across the UK energy retail IT estate. Acting as the principal business partner to VP Sales and VP Operations, you will foster cohesion between business units, deliver cost efficiencies, and lead a high-performing IT team. Key Responsibilities Contribute as a core member of the global IT & Change leadership team. Provide leadership, coaching, and development to your team, embedding company values. Build strong relationships with senior stakeholders to translate business needs into technology-enabled solutions. Manage IT demand for the UK energy retail estate and oversee the portfolio of technology change. Drive delivery of projects to achieve commercial outcomes within agreed time, cost, and quality constraints. Ensure a cost-effective and sustainable Salesforce application support model. Act as the domain expert for energy retail technology, staying ahead of industry trends. Collaborate with Architecture, PMO, and other IT leaders to deliver cohesive programs of change. Performance Indicators Positive stakeholder feedback on IT support and delivery. Delivery of portfolio within time, cost, and quality metrics. Strong team engagement (eNPS) and SLA performance. Effective collaboration across IT leadership to achieve cost efficiencies. Experience & Skills Bachelor's degree or equivalent experience. 5+ years delivering technology initiatives in multi-business unit organisations. Proven experience in energy retail technology strategy, CRM (Salesforce), customer operations, and billing systems. Strong track record in project delivery, risk management, and vendor engagement. Knowledge of ITIL, Agile, DevOps, and enterprise architecture best practices. Excellent communication and stakeholder management skills. Previous experience leading senior teams and managing performance processes. Knowledge Domain expertise in energy retail and customer service. Familiarity with cloud and on-premises solutions. Understanding of programme and project delivery methodologies (PMI, Prince2, MSP).
As a Sales Engineer at Acoustic, you'll bridge the gap between our enterprise marketing automation platforms and our clients' revenue growth objectives. You'll partner with our Sales and Account teams to provide deep technical expertise, demonstrate platform capabilities, and ensure customers and prospects understand how Acoustic can drive measurable business outcomes through intelligent customer engagement. This is your opportunity to be the trusted technical advisor who transforms complex marketing technology challenges into strategic revenue opportunities. You'll leverage sophisticated and cutting edge technologies to help prospects see Acoustic not just as an ESP, but as an intelligence platform that happens to send emails. Key Responsibilities Technical Sales Enablement: Partner with Account Executives and Managers to understand prospect requirements, articulate platform value propositions, and deliver compelling product demonstrations tailored to specific use cases. Solution Architecture: Analyze prospect marketing technology stacks, identify integration points and migration paths, and recommend Acoustic configurations that enhance their marketing operations and revenue attribution capabilities. Proof of Concept Leadership: Design and execute POC deployments that showcase Acoustic's features. Guide prospects through technical evaluation criteria. RFP & Technical Documentation: Respond to RFPs and technical questionnaires with detailed capability documentation. Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and Professional Services teams to address prospect feedback, elevate technical issues, and ensure smooth handoffs from sales to implementation. Thought Leadership: Present at industry events, webinars, and prospect meetings to evangelize modern marketing automation best practices, intelligent customer engagement strategies, and the business value of behavioral intelligence platforms. Qualifications Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or Solutions Consultant role within the marketing technology space. Deep understanding of email service providers, marketing automation platforms, CDP/data platforms, and modern martech stacks. Marketing Technology Knowledge: Hands on familiarity with email deliverability, marketing automation workflows, behavioral segmentation, multi channel orchestration, API integrations, webhook systems, and data synchronization patterns. Experience with platforms like Salesforce, Klaviyo, HubSpot, Marketo, or similar is valuable. Sales & Business Acumen: Ability to translate complex technical capabilities into compelling business value propositions focused on revenue impact, operational efficiency, and competitive advantage. Strong qualification and discovery skills to identify true champion power and budget authority. Communication Excellence: Exceptional presentation and interpersonal skills with the ability to engage technical practitioners, marketing leaders, and C-level executives. Skilled at building trust and establishing credibility with both technical and business stakeholders. Education & Certifications: Bachelor's degree in Computer Science, Engineering, Business, Marketing, or related field, or equivalent experience. Relevant certifications in marketing automation platforms, sales methodologies, or cloud technologies are advantageous.
Dec 15, 2025
Full time
As a Sales Engineer at Acoustic, you'll bridge the gap between our enterprise marketing automation platforms and our clients' revenue growth objectives. You'll partner with our Sales and Account teams to provide deep technical expertise, demonstrate platform capabilities, and ensure customers and prospects understand how Acoustic can drive measurable business outcomes through intelligent customer engagement. This is your opportunity to be the trusted technical advisor who transforms complex marketing technology challenges into strategic revenue opportunities. You'll leverage sophisticated and cutting edge technologies to help prospects see Acoustic not just as an ESP, but as an intelligence platform that happens to send emails. Key Responsibilities Technical Sales Enablement: Partner with Account Executives and Managers to understand prospect requirements, articulate platform value propositions, and deliver compelling product demonstrations tailored to specific use cases. Solution Architecture: Analyze prospect marketing technology stacks, identify integration points and migration paths, and recommend Acoustic configurations that enhance their marketing operations and revenue attribution capabilities. Proof of Concept Leadership: Design and execute POC deployments that showcase Acoustic's features. Guide prospects through technical evaluation criteria. RFP & Technical Documentation: Respond to RFPs and technical questionnaires with detailed capability documentation. Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and Professional Services teams to address prospect feedback, elevate technical issues, and ensure smooth handoffs from sales to implementation. Thought Leadership: Present at industry events, webinars, and prospect meetings to evangelize modern marketing automation best practices, intelligent customer engagement strategies, and the business value of behavioral intelligence platforms. Qualifications Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or Solutions Consultant role within the marketing technology space. Deep understanding of email service providers, marketing automation platforms, CDP/data platforms, and modern martech stacks. Marketing Technology Knowledge: Hands on familiarity with email deliverability, marketing automation workflows, behavioral segmentation, multi channel orchestration, API integrations, webhook systems, and data synchronization patterns. Experience with platforms like Salesforce, Klaviyo, HubSpot, Marketo, or similar is valuable. Sales & Business Acumen: Ability to translate complex technical capabilities into compelling business value propositions focused on revenue impact, operational efficiency, and competitive advantage. Strong qualification and discovery skills to identify true champion power and budget authority. Communication Excellence: Exceptional presentation and interpersonal skills with the ability to engage technical practitioners, marketing leaders, and C-level executives. Skilled at building trust and establishing credibility with both technical and business stakeholders. Education & Certifications: Bachelor's degree in Computer Science, Engineering, Business, Marketing, or related field, or equivalent experience. Relevant certifications in marketing automation platforms, sales methodologies, or cloud technologies are advantageous.
Our Client, one of the leading Salesforce consultancies in the world is looking for an experienced Solutions Architect to join their UK team. Role and Responsibilities Lead the project team from the technical aspect to ensure successful implementations and provide technical assistance and supervision to other project team members. Conduct Workshops, and work with the Business Analyst and/or Technical Consultant to translate the customer requirements into a working solution. Provide business and technical support to the customer during the implementation phase. Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer's service business objectives. Consult and assist customer or third-party integrator to develop CRM/ERP interfaces to our products' APIs. Provide technical training to the customer technical staff. Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment. Act as subject matter expert throughout the life cycle of the project. Required Skills and Qualifications At least 4 years' experience in Professional Services or similar client facing roles in a client/vendor relationship. At least 3 years' hands-on experience with the implementation with at least one of: Salesforce ClickSoftware Solutions Enterprise CRM, ERP and order management software such as, SAP, Oracle and legacy applications Strong desire to work both in design and in 'hands-on' implementation modes in the delivery of solutions. Excellent written and verbal communication skills in English. Experience with Agile methodology. Desire to work in an agile and young environment. Design and Solution Architect experience is a plus. B.S. in Computer Science, Information System or Industrial Engineering preferred.
Dec 15, 2025
Full time
Our Client, one of the leading Salesforce consultancies in the world is looking for an experienced Solutions Architect to join their UK team. Role and Responsibilities Lead the project team from the technical aspect to ensure successful implementations and provide technical assistance and supervision to other project team members. Conduct Workshops, and work with the Business Analyst and/or Technical Consultant to translate the customer requirements into a working solution. Provide business and technical support to the customer during the implementation phase. Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer's service business objectives. Consult and assist customer or third-party integrator to develop CRM/ERP interfaces to our products' APIs. Provide technical training to the customer technical staff. Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment. Act as subject matter expert throughout the life cycle of the project. Required Skills and Qualifications At least 4 years' experience in Professional Services or similar client facing roles in a client/vendor relationship. At least 3 years' hands-on experience with the implementation with at least one of: Salesforce ClickSoftware Solutions Enterprise CRM, ERP and order management software such as, SAP, Oracle and legacy applications Strong desire to work both in design and in 'hands-on' implementation modes in the delivery of solutions. Excellent written and verbal communication skills in English. Experience with Agile methodology. Desire to work in an agile and young environment. Design and Solution Architect experience is a plus. B.S. in Computer Science, Information System or Industrial Engineering preferred.
Seismic Developer Hybrid: London (1-2 days per week in the office) Paying up to £70,000 + benefits Permanent Experis are delighted to be supporting a well-established and reputable organisation as they continue to strengthen and modernise their digital client-facing capabilities. We are assisting them in the search for a Seismic Developer, a key role within the Brand & Digital Services division, responsible for designing and developing advanced Seismic LiveDoc solutions that enhance client experience, streamline document creation, and enable front-office teams to work more efficiently. This is a fantastic opportunity for someone with deep Seismic expertise who enjoys building automated, scalable, and visually polished documentation solutions. You'll join an experienced team of Seismic specialists in a highly collaborative environment, supporting a well-embedded and strategically important platform within the business. What You'll Be Doing Taking ownership of automated and customisable Proposal documents, ensuring quality, stability, and ongoing enhancement Designing and building advanced, scalable Seismic LiveDoc solutions that deliver automation and improved user journeys for Front Office teams Gathering and interpreting requirements from stakeholders across the business, translating complex briefs into well-structured technical solutions Testing, optimising, and refining Seismic assets Supporting integrations between Seismic and external systems (e.g., Salesforce, Snowflake) through APIs, dataloaders, and other technical processes Contributing to the wider Seismic team's ongoing development work - including Seismic Hubs, compliance workflows, and platform architecture Providing analytics and insight to demonstrate the impact and adoption of Seismic developments Acting as a technical partner to Front Office, helping enhance document quality, consistency, and efficiency Experience Required Deep hands-on experience with Seismic platform administration and LiveDoc creation Strong understanding of LiveSend, Digital Sales Rooms, Workflows, and Reference Content Confidence working with PowerPoint and Word, including the Seismic add ins Strong Excel skills, and experience building and maintaining Seismic lists and data structures Ability to gather and understand complex requirements, managing expectations at all stakeholder levels Experience with SQL and Seismic variable development (including formula creation/editing) Experience working with APIs and integrations between Seismic and external systems such as Salesforce or Snowflake
Dec 13, 2025
Full time
Seismic Developer Hybrid: London (1-2 days per week in the office) Paying up to £70,000 + benefits Permanent Experis are delighted to be supporting a well-established and reputable organisation as they continue to strengthen and modernise their digital client-facing capabilities. We are assisting them in the search for a Seismic Developer, a key role within the Brand & Digital Services division, responsible for designing and developing advanced Seismic LiveDoc solutions that enhance client experience, streamline document creation, and enable front-office teams to work more efficiently. This is a fantastic opportunity for someone with deep Seismic expertise who enjoys building automated, scalable, and visually polished documentation solutions. You'll join an experienced team of Seismic specialists in a highly collaborative environment, supporting a well-embedded and strategically important platform within the business. What You'll Be Doing Taking ownership of automated and customisable Proposal documents, ensuring quality, stability, and ongoing enhancement Designing and building advanced, scalable Seismic LiveDoc solutions that deliver automation and improved user journeys for Front Office teams Gathering and interpreting requirements from stakeholders across the business, translating complex briefs into well-structured technical solutions Testing, optimising, and refining Seismic assets Supporting integrations between Seismic and external systems (e.g., Salesforce, Snowflake) through APIs, dataloaders, and other technical processes Contributing to the wider Seismic team's ongoing development work - including Seismic Hubs, compliance workflows, and platform architecture Providing analytics and insight to demonstrate the impact and adoption of Seismic developments Acting as a technical partner to Front Office, helping enhance document quality, consistency, and efficiency Experience Required Deep hands-on experience with Seismic platform administration and LiveDoc creation Strong understanding of LiveSend, Digital Sales Rooms, Workflows, and Reference Content Confidence working with PowerPoint and Word, including the Seismic add ins Strong Excel skills, and experience building and maintaining Seismic lists and data structures Ability to gather and understand complex requirements, managing expectations at all stakeholder levels Experience with SQL and Seismic variable development (including formula creation/editing) Experience working with APIs and integrations between Seismic and external systems such as Salesforce or Snowflake
Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi disciplinary and full lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user centric, cloud and hybrid based models. The company is a national leader in combining user centred digital service design with cloud based open architecture and modern technology services. The Role The Senior Salesforce Developer holds end to end responsibility for designing, developing, and enhancing Salesforce solutions that underpin the delivery of high quality services aligned to business requirements. The role provides technical leadership and direction, ensuring that development resources are effectively deployed to maintain business as usual capability while delivering agreed enhancements and transformation activity that support system stability, scalability, and long term sustainability. Acting as the senior technical point of contact for Salesforce delivery, the Senior Salesforce Developer ensures best practice governance, coding standards, and development methodologies are consistently applied. The role works closely with business analysts, product owners, architects, and third party suppliers to ensure solution continuity and alignment across the Salesforce ecosystem. The Senior Salesforce Developer contributes to the continuous improvement of development practices, supports capability uplift across the team, and ensures that Salesforce solutions continue to evolve in line with platform innovations and organisational needs. Key Responsibilities Lead the design, development, and customisation of Salesforce applications using Apex, Lightning Web Components, Visualforce, and related technologies. Own the technical design process, ensuring solutions meet architectural standards, security requirements, and business needs. Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and third party applications. Conduct code reviews, enforce development best practices, and ensure high quality, reusable, and scalable code. Maintain data integrity, system performance, and platform scalability through proactive monitoring and technical optimisation. Ensure adoption of Salesforce DevOps practices, including Salesforce DX, version control (e.g., Git), and CI/CD pipelines. Remain up to date with Salesforce releases, evaluate new features, and recommend adoption within the organisation. Work closely with business analysts, solution architects, and stakeholders to gather, refine, and translate technical requirements into deliverable solutions. Act as the technical escalation point for complex issues across the Salesforce platform. Communicate technical decisions, platform considerations, and delivery status to senior stakeholders. Represent Salesforce technical delivery in governance forums and project meetings. Ensure alignment between Salesforce development activity and wider digital strategy, delivery priorities, and operational requirements. Provide mentorship, technical guidance, and support to junior developers and cross functional colleagues. Support knowledge management activities, ensuring documentation, patterns, and reusable components are maintained. Contribute to the uplift of internal Salesforce capability by enabling skills development and sharing best practice across teams. Support the creation of delivery collateral and technical input for bids or new project opportunities where Salesforce expertise is required. Required Skills & Qualifications 5+ years' experience in Salesforce development (Apex, Lightning, Visualforce). Strong understanding of Salesforce architecture, security model, data model, and governance. Proven experience integrating Salesforce with enterprise systems and APIs. Experience with DevOps practices including Salesforce DX and version control tools (e.g., Git). Demonstrable track record of delivering successful Salesforce implementations. Salesforce Platform Developer I & II certifications (preferred). Bachelor's degree in Computer Science, Information Systems, or related discipline (preferred). Additional Desired Skills Experience across Sales Cloud, Service Cloud, and Marketing Cloud. Advanced knowledge of SOQL, SOSL, JavaScript, HTML/CSS. Strong problem solving abilities, communication skills, and leadership capability. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought provoking leadership A supportive and collaborative environment As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social office parties, pizza Friday and commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus based on company and individual performance Life Assurance of 4 times base salary Private Medical Insurance which is non-contributory (spouse and dependants included) Worldwide Travel Insurance which is non-contributory (spouse and dependants included) Benefits Platform offering various retail and leisure discounts
Dec 13, 2025
Full time
Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi disciplinary and full lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user centric, cloud and hybrid based models. The company is a national leader in combining user centred digital service design with cloud based open architecture and modern technology services. The Role The Senior Salesforce Developer holds end to end responsibility for designing, developing, and enhancing Salesforce solutions that underpin the delivery of high quality services aligned to business requirements. The role provides technical leadership and direction, ensuring that development resources are effectively deployed to maintain business as usual capability while delivering agreed enhancements and transformation activity that support system stability, scalability, and long term sustainability. Acting as the senior technical point of contact for Salesforce delivery, the Senior Salesforce Developer ensures best practice governance, coding standards, and development methodologies are consistently applied. The role works closely with business analysts, product owners, architects, and third party suppliers to ensure solution continuity and alignment across the Salesforce ecosystem. The Senior Salesforce Developer contributes to the continuous improvement of development practices, supports capability uplift across the team, and ensures that Salesforce solutions continue to evolve in line with platform innovations and organisational needs. Key Responsibilities Lead the design, development, and customisation of Salesforce applications using Apex, Lightning Web Components, Visualforce, and related technologies. Own the technical design process, ensuring solutions meet architectural standards, security requirements, and business needs. Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and third party applications. Conduct code reviews, enforce development best practices, and ensure high quality, reusable, and scalable code. Maintain data integrity, system performance, and platform scalability through proactive monitoring and technical optimisation. Ensure adoption of Salesforce DevOps practices, including Salesforce DX, version control (e.g., Git), and CI/CD pipelines. Remain up to date with Salesforce releases, evaluate new features, and recommend adoption within the organisation. Work closely with business analysts, solution architects, and stakeholders to gather, refine, and translate technical requirements into deliverable solutions. Act as the technical escalation point for complex issues across the Salesforce platform. Communicate technical decisions, platform considerations, and delivery status to senior stakeholders. Represent Salesforce technical delivery in governance forums and project meetings. Ensure alignment between Salesforce development activity and wider digital strategy, delivery priorities, and operational requirements. Provide mentorship, technical guidance, and support to junior developers and cross functional colleagues. Support knowledge management activities, ensuring documentation, patterns, and reusable components are maintained. Contribute to the uplift of internal Salesforce capability by enabling skills development and sharing best practice across teams. Support the creation of delivery collateral and technical input for bids or new project opportunities where Salesforce expertise is required. Required Skills & Qualifications 5+ years' experience in Salesforce development (Apex, Lightning, Visualforce). Strong understanding of Salesforce architecture, security model, data model, and governance. Proven experience integrating Salesforce with enterprise systems and APIs. Experience with DevOps practices including Salesforce DX and version control tools (e.g., Git). Demonstrable track record of delivering successful Salesforce implementations. Salesforce Platform Developer I & II certifications (preferred). Bachelor's degree in Computer Science, Information Systems, or related discipline (preferred). Additional Desired Skills Experience across Sales Cloud, Service Cloud, and Marketing Cloud. Advanced knowledge of SOQL, SOSL, JavaScript, HTML/CSS. Strong problem solving abilities, communication skills, and leadership capability. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought provoking leadership A supportive and collaborative environment As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social office parties, pizza Friday and commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus based on company and individual performance Life Assurance of 4 times base salary Private Medical Insurance which is non-contributory (spouse and dependants included) Worldwide Travel Insurance which is non-contributory (spouse and dependants included) Benefits Platform offering various retail and leisure discounts
CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £60k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices The team you'll be joining is mid transformation of CRM journeys for this insurance giant. You'll join a team of 8 who are supporting the creation of these new customer journeys and CRM workflows, within Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within insurance, there's a heavier emphasis on regulations within dynamic content being served. Think things like policy pricing, medical exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how Applicants must have the right to live and work in the UK. You can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
Dec 13, 2025
Full time
CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £60k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices The team you'll be joining is mid transformation of CRM journeys for this insurance giant. You'll join a team of 8 who are supporting the creation of these new customer journeys and CRM workflows, within Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within insurance, there's a heavier emphasis on regulations within dynamic content being served. Think things like policy pricing, medical exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how Applicants must have the right to live and work in the UK. You can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
WHO WE ARE: interactive investor is an award winning investment platform that puts its customers in control of their financial future. We've been helping investors for over 25 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Product Delivery Lead analysis and delivery for key Salesforce Service Cloud product initiatives and enterprise change projects. Collaborate with Product Managers, Technical Leads and Stakeholders to translate business goals into actionable user stories and technical requirements. Act as Product Owner within delivery squads - owning, managing and prioritising the product backlog in alignment with strategic objectives and roadmaps. Support test strategy definition and ensure business readiness, including process mapping, documentation and training. Analysis & Requirements Define and document functional and non functional requirements, clear acceptance criteria, API integration points and data mapping. Work closely with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user centred approach to define and refine customer journeys (external & internal), leveraging data and insight to inform decisions. Use analytics and KPIs to measure product performance and identify opportunities for improvement. Work with the Data and Research teams to validate hypotheses using quantitative and qualitative evidence. Collaboration & Governance Partner with business stakeholders, SMEs and delivery teams to ensure shared understanding and clear communication. Contribute to discovery work, supporting business cases and assessing potential third party or Salesforce AppExchange solutions. Act as the SME for your product area - supporting incident resolution and providing domain knowledge to delivery teams. Essential Proven experience (a minimum of 24 months) as a Product Analyst or Business Analyst, ideally within a financial, Salesforce and digital product environment. Strong technical understanding of Salesforce, AWS API and core systems (e.g. Figaro), including data structures and integration principles. Experience eliciting and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate technical concepts for non technical audiences. A proactive, action oriented approach, balancing delivery speed with product quality and customer value. Understanding of Consumer Duty principles Experience defining, tracking, and analysing feature success metrics (KPIs) to evaluate product impact and inform prioritisation. Desirable Experience leveraging Salesforce AI and automation tools (e.g. Einstein, GPT, Flow) to improve operational efficiency and customer experience. Awareness of industry trends, competitors, and innovation in digital investing and platform experiences. Experience with conversion rate optimisation (CRO), service design, or funnel analysis. Jira and Confluence proficiency. Experience mentoring Associate Product Analysts or supporting capability development within the product team. Benefits & Perks Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
Dec 13, 2025
Full time
WHO WE ARE: interactive investor is an award winning investment platform that puts its customers in control of their financial future. We've been helping investors for over 25 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Product Delivery Lead analysis and delivery for key Salesforce Service Cloud product initiatives and enterprise change projects. Collaborate with Product Managers, Technical Leads and Stakeholders to translate business goals into actionable user stories and technical requirements. Act as Product Owner within delivery squads - owning, managing and prioritising the product backlog in alignment with strategic objectives and roadmaps. Support test strategy definition and ensure business readiness, including process mapping, documentation and training. Analysis & Requirements Define and document functional and non functional requirements, clear acceptance criteria, API integration points and data mapping. Work closely with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user centred approach to define and refine customer journeys (external & internal), leveraging data and insight to inform decisions. Use analytics and KPIs to measure product performance and identify opportunities for improvement. Work with the Data and Research teams to validate hypotheses using quantitative and qualitative evidence. Collaboration & Governance Partner with business stakeholders, SMEs and delivery teams to ensure shared understanding and clear communication. Contribute to discovery work, supporting business cases and assessing potential third party or Salesforce AppExchange solutions. Act as the SME for your product area - supporting incident resolution and providing domain knowledge to delivery teams. Essential Proven experience (a minimum of 24 months) as a Product Analyst or Business Analyst, ideally within a financial, Salesforce and digital product environment. Strong technical understanding of Salesforce, AWS API and core systems (e.g. Figaro), including data structures and integration principles. Experience eliciting and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate technical concepts for non technical audiences. A proactive, action oriented approach, balancing delivery speed with product quality and customer value. Understanding of Consumer Duty principles Experience defining, tracking, and analysing feature success metrics (KPIs) to evaluate product impact and inform prioritisation. Desirable Experience leveraging Salesforce AI and automation tools (e.g. Einstein, GPT, Flow) to improve operational efficiency and customer experience. Awareness of industry trends, competitors, and innovation in digital investing and platform experiences. Experience with conversion rate optimisation (CRO), service design, or funnel analysis. Jira and Confluence proficiency. Experience mentoring Associate Product Analysts or supporting capability development within the product team. Benefits & Perks Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
