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Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio - constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a diverse collective of free-thinkers, entrepreneurs and experts - and help us to make a difference. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. YOUR ROLE The Invent Digital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We're looking to grow our diverse team at the Managing Consultant level with those who have demonstrated expertise and experience in either one (or both) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome-orientated security operating models. As an experienced consultant in the business you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Developing new security strategies to manage emerging risks in Cloud & agile/DevSecOps operating environments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Informal Sales - Ability to achieve a personal sales target of £0.5m (Soft Target). Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more of Cybersecurity domains. Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks. Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. Bring excellent communication skills and the confidence to influence senior stakeholders. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris. We hold monthly showcases of our digital transformation initiatives. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances.

Security Architect 12 months FTC - Could go permanent Salary: Up to 89,000 per annum plus great public sector benefits Location: Glasgow Working policy: Mostly remote, in office as and when required - candidates need to be based in Scotland I'm on the lookout for a Security Architect to work for a public sector organisation in Scotland. This is a strategic role which will see you involved with and overseeing multiple high-profile workstreams. The suitable candidate will be a generalist security architect with a broad understanding of cyber and information security domains and who can adapt to new areas and provide insights on security best practice across a variety of works. This role requires eligibility for security clearance, and does not offer sponsorship. This role will involve Joining a team of around 20, you'll be coming up with designs and providing overarching strategic architectural insights to the TDA. Creating, reviewing and advising on HLDs and LLDs Providing scoping and support to push forward cyber programmes Working cross-functionally with tech colleagues, partners, project/programme staff Increasing cyber maturity working alongside 3rd party suppliers to do so Maintaining and communicating the organisation's security architecture Providing security architecture expertise on a variety of projects Assisting with cyber accreditation renewals Making suggestions around new security technology Managing and influencing stakeholders Working alongside architects at similar public sector institutions, sharing good practice and implementing new ideas Creating standards and documenting patterns What I'm looking for Eligibility for security clearance Experience as a security architect would be ideal, but candidates with the right senior level experience (perhaps within senior level advisory roles) looking to move up into their first architecture role will also be considered. Broad understanding of a wide range of security concepts or ability to adapt and learn them e.g. IAM, SOC, GRC, MFA Excellent stakeholder engagement and management skills Experience implementing security solutions in an architectural capacity Experience scoping multiple large programmes of work Experience completing HLDs and LLDs What you'll get in return In addition to a salary of up to 89,000, you'll also receive: 28 days leave plus 6 bank holidays Annual salary increases More public sector benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Solution Architect, Advisory, Insights & Data Salary: 110,000 - 120,000 - Bonus + Pension + Private Healthcare Location: London / Birmingham / Manchester / Bristol / Glasgow - UK Wide Location - Hybrid working To be successfully appointed to this role, you must be eligible for Security Check (SC) clearance . The Client: The Insights & Data Advisory practice is part of our client's global Insights & Data group. Their shared goal is to help the organisations they work with become truly 'data and insight driven', to fully exploit their data using the convergence of technologies, like Cloud and Artificial Intelligence, to deliver real business value. Your Role Skilled Architects who bring a blend of consulting skills, with data and insights experience. Strong Management Consulting and board level Advisory experience with a proven track record helping clients shape their digital and data transformations strategies / roadmaps. You will be able to lead teams of talented colleagues across architecture, insights and data to transform the way companies and government operate. Our team is on a growth trajectory, and we are looking for someone to help to accelerate this growth. Your Skills and Experience Provide clearly articulated points of view on topics of focus, such as AI platforms, data engineering, security and privacy, DataOps, migration strategies etc. Be a lead for fresh engagements, forming excellent relationships with client teams and building bridges for delivery activities Forge excellent links with related disciplines across the organisation, including AI engineering, cloud infrastructure, customer software development, consulting, systems engineering etc. And forge excellent links with partners and vendors across the industry to ensure that always provides a leading point of view. Experience: Advisory skillsets including consulting, influencing, communication, coaching and mentoring skills Strong track record of architecting, designing and delivering complex large-scale data and/or analytics and AI centric solutions Experience of architecting solutions deployed in cloud, on-prem and hybrid or multi-cloud environments To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact James Money on email: 83zero is a boutique Tech & Data Recruitment Consultancy based within the UK. We provide high quality interim and permanent Tech & Data professionals.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This role will report to the Head of People and will sit on our HR Leadership team (HRLT). The Director of People Operations will lead our HR Services, Workday, and Quality teams. With a focus on operational excellence and quality, this role will also collaborate closely with all HR teams, and the business where required to review current practices, understand the client (whether internal or external to the People team) journey, and enhance/evolve the experience and underlying operations, for both our (internal) clients and HR team members. This will also require working with other support functions (PMD's), such as Finance, IT, and Marketing, to ensure a seamless client experience across the board. Considering and if appropriate agreeing relevant business cases for advancements in technology and data to improve our approach will be crucial. This role will provide strategic leadership; a future-focused and proactive can-do approach. We are looking for an energising, engaging, and inspirational leader who will drive change, challenge the status quo, support and empower our HR teams to enable growth and sets them up for success. In this role you'll: Support the Head of People and PCP (People Culture and Purpose Executive) in delivering upon our People Proposition. Develop, evolve and make tangible improvements across HR operations ensuring everything we do to support our firm, and our people is easily accessible, timely and clear. Manage risk and ensure Operational Excellence and a fantastic client experience is key to this role. Collaborate and engage with the business to understand how and where people processes can evolve/change to become even more effective and efficient and prioritise delivery of those. Ensure the firm strategies and priorities are translated into HR key areas of focus. Support the firm to deliver its strategic ambitions. Build and lead a high-performing team that are engaged, feel listened to and motivated to bring their best selves to work. Prioritise areas for spend within the People budget, ensuring monies are allocated in line with firmwide and people priorities. Provide expert advice/thought leadership with external insights and developments to add value across the business. Work closely with other PMD's to not only look at HR, but the overall client service delivered by the PMD's. Where enhancements are identified implementing those in HR and working with colleagues in other PMD's to deliver change for the benefit of our colleagues and clients. HR Services The role will be instrumental in shaping and delivering efficient, effective and customer-orientated HR operations and services. Strategically evolve our HR Services function, identifying process improvements and integrating technology solutions to improve our offering. Support the team to meet the agreed SLA's and that all risk and compliance is managed effectively. Be accountable for data integrity and reporting in the HR systems. Quality Ensure policy and process are followed accurately on time every time. Oversee HR internal and external audit requirements, ensuring compliance with industry and regulatory standards. Champion the application of quality principles in HR, governance, quality & risk, project management. Support HR Subject Matter Experts where improvements in processes and controls are required and ensure any remedial action can be proactively managed with clear deliverables and timelines agreed. Workday Develop and implement scalable, flexible solutions that are extensible to future business needs. Architect solutions including configuration, security, testing and implementation of new features and functionalities, managing cross-functional impact. Work directly with HR and stakeholders to understand requirements, identify gaps and risks, suggest alternatives, advise on best practices and lead projects and change, through to delivery. Continuously research new capability areas within Workday, work with functional SMEs to review against current opportunities and how they can be remediated. Technology and innovation Collaborate with IT and other SMEs to ensure that we are utilising systems and technology to enable our people and processes to operate as efficiently and meeting all compliance needs. Be bold: what and how can we do things differently that sets our people and our firm up for success. Communication Lead, engage and share key messages and changes across the HR function. Communicate and develop key relationships across the firm and with senior stakeholders, ensuring we are listening and continually evolving how we best support our people. Able and confident in challenging the status quo and influencing positive and impactful change. You'll be someone with: Extensive leadership experience in implementing operational efficiency strategies, strategic people initiatives, and organisational change. A minimum of 5-10 years in senior leadership roles. Proven ability to develop and embed operational effectiveness and a focus on quality to meet strategic objectives. Experience in leading operational teams in a regulated environment, with a clear understanding of Workday, technology processes, data, risk and quality. Exceptional leadership and team management skills, with the ability to motivate and inspire others. Experience in leading a team of 10-15 or more people is essential. Ability to influence and collaborate effectively with stakeholders at all levels. Experience managing a large budget, identifying the best areas for spend, and ensuring efficiency and cost savings. Clear and concise project management skills. A relevant Masters, ILM, or CIPD qualification in a related field (e.g. leadership, organisational development, psychology) is preferred. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths . click apply for full job details

Are you a passionate and skilled customer facing Technical Engineer eager for your next big challenge? Do you thrive on solving complex technical issues and supporting stakeholders and customers with system bugs and technical roadblocks? Overview: Using your deep 'Full Stack' technical knowledge you will respond to level 3 escalations either designing a patch fix to pass back to Level 2 OR escalate to our software engineering team. There is no coding requirement, but as a technical expert you will use your deep understanding of our systems and architecture to help design fixes & solutions. This is a happy to 'muck-in' role where we champion the happiness of our customers. Ready to move your software support career forward? Role Info: Customer Support Technical Engineer Remote based with visits to Ellesmere Port or Bradford (circa once a month) £42,454 - £50,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-19:00, Monday - Friday Reporting to: Customer Support Operations Manager Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Resolving Technical Issues, Stakeholder Management, Technical Support, SaaS / Software Support, Integration Issues, System Errors, Root Cause Analysis, Problem Resolution, Technical Documentation, Customer Facing Communication. Tech Skills / Expertise: SQL, Azure, Python, JS, React, C#, APIs About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". The Customer Support Technical Engineer Opportunity: As Customer Support Technical Engineer, you will focus on resolving complex technical issues that require a deep understanding of our product architecture. Working closely with the engineering and product teams, you will troubleshoot and resolve technical challenges, ensuring a high level of customer satisfaction. Your end goal is to provide expert technical support and contribute to the continuous improvement of our products and services. Where you'll add value: + Diagnosing and resolving complex technical issues related to our SaaS product, including software bugs, integration issues, and system errors + Performing root cause analysis and collaborating with engineering teams to develop solutions + Communicating with customers via our support channels to help resolve issues + Delivering exceptional customer service by demonstrating professionalism and empathy + Developing a deep understanding of the product architecture, features, and functionalities + Staying updated on product changes, new features, and industry trends + Working closely with the engineering and product teams to provide insights into customer issues and feedback + Liaising with Tier 1 and Tier 2 support teams to provide guidance on complex cases + Creating and maintaining technical documentation, knowledge base articles, and support resources to assist both internal teams and customers + Documenting solutions and best practices for future reference and training + Identifying opportunities for process improvements and contributing to the development and implementation of support strategies and initiatives About you: + 3+ years of experience in a technical support or similar role, preferably in a B2B SaaS or technology environment + Strong problem-solving skills with the ability to analyse complex technical issues + Proficiency in programming or scripting languages (e.g., Python, JavaScript) for debugging and automation + Experience with databases (e.g., SQL) and APIs + Familiarity with Azure and networking fundamentals + Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users + Strong customer service orientation and the ability to work effectively under pressure + Ability to work independently and collaboratively in a team-oriented environment Desirable: + Experience with support tools and platforms (e.g., Hubpot, Halo, Salesforce) + Previous experience working with cross-functional teams, including engineering and product development What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Are you a passionate and skilled customer facing Technical Engineer eager for your next big challenge? Do you thrive on solving complex technical issues and supporting stakeholders and customers with system bugs and technical roadblocks? Overview: Using your deep Full Stack technical knowledge you will respond to level 3 escalations either designing a patch fix to pass back to Level 2 OR escalate to our software engineering team. There is no coding requirement, but as a technical expert you will use your deep understanding of our systems and architecture to help design fixes & solutions. This is a happy to muck-in role where we champion the happiness of our customers. Ready to move your software support career forward? Role Info: Customer Support Technical Engineer Remote based with visits to Ellesmere Port or Bradford (circa once a month) £42,454 - £50,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-19:00, Monday - Friday Reporting to: Customer Support Operations Manager Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Resolving Technical Issues, Stakeholder Management, Technical Support, SaaS / Software Support, Integration Issues, System Errors, Root Cause Analysis, Problem Resolution, Technical Documentation, Customer Facing Communication. Tech Skills / Expertise: SQL, Azure, Python, JS, React, C#, APIs About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Customer Support Technical Engineer Opportunity: As Customer Support Technical Engineer, you will focus on resolving complex technical issues that require a deep understanding of our product architecture. Working closely with the engineering and product teams, you will troubleshoot and resolve technical challenges, ensuring a high level of customer satisfaction. Your end goal is to provide expert technical support and contribute to the continuous improvement of our products and services. Where you ll add value: + Diagnosing and resolving complex technical issues related to our SaaS product, including software bugs, integration issues, and system errors + Performing root cause analysis and collaborating with engineering teams to develop solutions + Communicating with customers via our support channels to help resolve issues + Delivering exceptional customer service by demonstrating professionalism and empathy + Developing a deep understanding of the product architecture, features, and functionalities + Staying updated on product changes, new features, and industry trends + Working closely with the engineering and product teams to provide insights into customer issues and feedback + Liaising with Tier 1 and Tier 2 support teams to provide guidance on complex cases + Creating and maintaining technical documentation, knowledge base articles, and support resources to assist both internal teams and customers + Documenting solutions and best practices for future reference and training + Identifying opportunities for process improvements and contributing to the development and implementation of support strategies and initiatives About you: + 3+ years of experience in a technical support or similar role, preferably in a B2B SaaS or technology environment + Strong problem-solving skills with the ability to analyse complex technical issues + Proficiency in programming or scripting languages (e.g., Python, JavaScript) for debugging and automation + Experience with databases (e.g., SQL) and APIs + Familiarity with Azure and networking fundamentals + Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users + Strong customer service orientation and the ability to work effectively under pressure + Ability to work independently and collaboratively in a team-oriented environment Desirable: + Experience with support tools and platforms (e.g., Hubpot, Halo, Salesforce) + Previous experience working with cross-functional teams, including engineering and product development What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Are you a passionate and skilled customer facing Technical Engineer eager for your next big challenge? Do you thrive on solving complex technical issues and supporting stakeholders and customers with system bugs and technical roadblocks? Overview: Using your deep Full Stack technical knowledge you will respond to level 3 escalations either designing a patch fix to pass back to Level 2 OR escalate to our software engineering team. There is no coding requirement, but as a technical expert you will use your deep understanding of our systems and architecture to help design fixes & solutions. This is a happy to muck-in role where we champion the happiness of our customers. Ready to move your software support career forward? Role Info: Customer Support Technical Engineer Remote based with visits to Ellesmere Port or Bradford (circa once a month) £42,454 - £50,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-19:00, Monday - Friday Reporting to: Customer Support Operations Manager Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Resolving Technical Issues, Stakeholder Management, Technical Support, SaaS / Software Support, Integration Issues, System Errors, Root Cause Analysis, Problem Resolution, Technical Documentation, Customer Facing Communication. Tech Skills / Expertise: SQL, Azure, Python, JS, React, C#, APIs About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Customer Support Technical Engineer Opportunity: As Customer Support Technical Engineer, you will focus on resolving complex technical issues that require a deep understanding of our product architecture. Working closely with the engineering and product teams, you will troubleshoot and resolve technical challenges, ensuring a high level of customer satisfaction. Your end goal is to provide expert technical support and contribute to the continuous improvement of our products and services. Where you ll add value: + Diagnosing and resolving complex technical issues related to our SaaS product, including software bugs, integration issues, and system errors + Performing root cause analysis and collaborating with engineering teams to develop solutions + Communicating with customers via our support channels to help resolve issues + Delivering exceptional customer service by demonstrating professionalism and empathy + Developing a deep understanding of the product architecture, features, and functionalities + Staying updated on product changes, new features, and industry trends + Working closely with the engineering and product teams to provide insights into customer issues and feedback + Liaising with Tier 1 and Tier 2 support teams to provide guidance on complex cases + Creating and maintaining technical documentation, knowledge base articles, and support resources to assist both internal teams and customers + Documenting solutions and best practices for future reference and training + Identifying opportunities for process improvements and contributing to the development and implementation of support strategies and initiatives About you: + 3+ years of experience in a technical support or similar role, preferably in a B2B SaaS or technology environment + Strong problem-solving skills with the ability to analyse complex technical issues + Proficiency in programming or scripting languages (e.g., Python, JavaScript) for debugging and automation + Experience with databases (e.g., SQL) and APIs + Familiarity with Azure and networking fundamentals + Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users + Strong customer service orientation and the ability to work effectively under pressure + Ability to work independently and collaboratively in a team-oriented environment Desirable: + Experience with support tools and platforms (e.g., Hubpot, Halo, Salesforce) + Previous experience working with cross-functional teams, including engineering and product development What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

A leading premium automotive business and leading to move towards electric autonomous vehicles. WHAT TO EXPECT We are looking for a Senior Data Engineer to support the design, management, checking, and engineering of a diverse range of data using a variety of tools to achieve consistent data sharing across the organisation. As a Senior Data Engineer, you will undertake Data Engineering for digital projects ensuring data is trusted, accurate and timely. You will be responsible for the structural elements of data, including data storage, data pipelines and interfacing with digital platforms, manage all data aspects related to data layers of the digital product, participate in data requirements modelling and testing and define the flow of data from input through to storage, including interfaces with analytics tools or end-user software. Key Accountabilities and Responsibilities Design, create, test, and maintain data pipelines to support Digital projects Assemble complex datasets for a range of applications and teams across the business Identify, design, and implement process improvements in data pipelines. Automating manual processes, increase scalability, reduce run time, and optimise cost. Build the infrastructure required to support the running of data pipelines that are cost-effective, robust, and scalable Build analytic tools and solutions to support the business in data-driven decision making and actionable insights WHAT YOU WILL NEED You will be capable of designing, creating, testing, and maintaining data pipelines to support analytics projects. You will possess the ability to identify, design and implement process improvements in data pipelines, automate manual processes, increase scalability, reduce run time, and optimise cost. You will possess a strong understanding and knowledge of how to resolve raw data questions using a storytelling approach to provide business clients with detailed, actionable solutions. Provide advisory service to business domain analysts and citizen data engineers to assist with technical work in agreed territories. Knowledge, Skills and Experience Essential - Previous experience working in a team in one of the following functions: data analytics, software or application development, database development Experience in designing data models and data architecture Experience in creating tests; unit testing, data quality tests, assumption testing Excellent problem solving and troubleshooting skills Previous experience and knowledge of modern programming languages and scripts Strong exposure to Python programming experience SQL development and experience in relational or no-SQL databases The ability to communicate complex data or technical concepts to non-technical internal clients Proven ability to lead small teams in technical assignments Desirable - Previous experience in Google Cloud Platform, Kubernetes, GIT, Docker Experience with BigQuery and Airflow Previously worked in Agile project management environment using Scrum Process-oriented with great documentation skills Data exploration, visualisation in Tableau, Looker, Power BI or similar

Digital Systems Analyst Location: Any UK office base location Security Clearance Requirement: SC Cleared or Clearable The Job on offer An Overview of the Role The Content Services practice within the Insights and Data business unit of Capgemini is a global practice covering a broad range of business and IT focused topics from Information Strategy assessment, business case development and agenda-based selection of new systems, rapid ECM Health Check and implementation of content service platforms. Your role As a Digital Workplace Analyst, you will have a capability-focus, being purpose led, with strong customer facing experience who can interact with a product owner and translate their needs into user stories in an Agile environment. You must be comfortable in a Scrum and collaborative setting. As part of an Agile Scrum Team, you will have responsibility for understanding user needs, working closely with partners to translate problems or requirements into user stories and defining acceptance criteria. The role will be highly customer focused with a responsibility for building highly collaborative internal and external stakeholder relationships, supporting our client's scrum teams to achieve team goals. Analytical thinking, problem-solving and communication skills are core to the role. Understanding the customer experience and the ability to problem solve and switch gears quickly to match business demands is critical. Your Profile You'll work as part of client engagements, partnering with our client's business on their strategic initiatives to define their future strategic direction for their Digital Workplace. With a background in document and content management you will provide strategy and advisory services to clients looking to change the culture, platforms and architectures used in supporting their Digital Workplace. The role will require good technical skills, allied with strong communication skills and be able to understand the business needs quickly. Why You? • Experience in a similar role for a high growth multinational digital business or tier 1 consultancy, Able to introduce innovative approaches that can be used to improve performance, reduce costs, increase quality and improve business processes, and provide clear rationale and supporting data to justify solutions; • Experience of working on Agile development projects, as part of a multi-disciplinary team, designing user-focused digital systems. Experience of delivering seamless employee experiences and emotionally engaging end-to-end user experiences; • Experience using JIRA, Azure DevOps or similar work management tools; • An understanding of information governance and ECM technologies, with knowledge and practical experience of delivering projects using two or more of the following technologies: SharePoint Online, SharePoint 2019, Teams, OpenText xECM • Ability to define data migration and transformation rules; Why Capgemini is unique While we're a global consultancy, we're made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. Upskilling Potential is just as important to us as having the required skills. If you have the right mindset, we might be able to provide you with bespoke training. So if you're not sure you have all the skills you need, but you're still passionate about the role, please apply and we'll see if we can support you. Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Who you'll be working with: You will be joining the Analytics and AI Advisory team where we collaborate with our clients to improve their use of data and enable them to become truly data-driven enterprises. We've built a successful team of experts in a variety of fields such as Data Strategy, Analytics and AI Use Cases, Intelligent Automation, Business Intelligence and Data Governance and leverage these capabilities to solve complex industry problems across a variety of sectors. Why this role? You'll be supported and encouraged to develop your expertise in innovative areas such as Data Strategy, Data Governance Target Operating Models, AI Ethics, Data Literacy, Intelligent Automation, and Data-Driven Enterprise Design You'll employ your skills and experience across all areas of Analytics and AI to participate in the development of data strategy, AI ethics, data literacy and operating model design propositions You'll help our clients identify opportunities to optimise their business models and drive performance improvement through Analytics and AI You'll develop and apply your consulting skills, creativity, and analytical thinking to successfully plan, manage and deliver workstreams that help our clients extract value from their data Why you? You'll have a good grounding in some of the following areas: Experience working with data, ideally in data strategy, data governance or AI ethics related projects Strong problem solving and analytic thinking abilities combined with excellent written and verbal communication skills that allow you to influence business decisions and build credibility Awareness of the data technology landscape, including knowledge of some tooling and platform capabilities Demonstrated ability for identifying value in data and the insights it can provide It is desired that you have some understanding or experience in the following areas: A track record of delivering within agile working environments, including planning and implementing solutions with data, analytics or AI at the core Exposure to business analysis techniques such as root cause analysis, business process modelling, requirements analysis or use case modelling Architectural / feature knowledge of one or more data and AI platforms (e.g. Google Cloud Platform; Amazon Web Services; Microsoft Azure) Why Capgemini Invent? As a team we value: Engagement: We believe in providing a stimulating working environment where our consultants are empowered to share their values and are engaged in purposeful work Specialism: We value both sector and domain expertise, and we'll ensure that you're aligned to your area of interest in order to help you develop your skills Empowerment: Our consultants are empowered to shape their own development plans, taking into account the needs of the business, together with their own interests and aspirations Inclusiveness: We are building a diverse and inclusive environment that embraces and values different points of view. We run regular meet-ups, alumni events, and away days twice a year - all as chances to connect with the team, have fun and learn something new . Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and Development There's an endless amount to learn at Capgemini, and an endless number of ways to do so. You will have the opportunity to regularly go on training and receive best-in-class management consulting training from our Capgemini University in Paris. You can pursue a range of technical learning opportunities and you will have access to industry-wide training courses and accreditations. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

Companies stand or fall by their technology and you'll work with clients in all industries, from finance and retail to manufacturing and energy who share this belief. What they all have in common is an understanding that future success comes from embracing the most advanced technology - and building their organisations around it. By joining PwC's Technology Consulting team, your clients will be looking to you to help them define their journey - generating insights to illuminate innovative ideas, creating amazing experiences for customers, achieving huge cost savings or embracing new collaborative mindsets. And you'll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. We're recognised as leaders and have alliance relationships with major technology providers - including AWS, Salesforce, Oracle, Microsoft and SAP - as well as for our expertise in cloud, cyber security, data and analytics, and RPA. Digital & Cloud Technology Transformation You'll be joining our Digital & Cloud Transformation practice to work on the biggest and most challenging transformations powered by leading cloud applications, cloud platforms and cloud infrastructure. Our cloud strategists and architects help our clients define their strategy and roadmap for their journey to the cloud, and help them execute this journey implementing technology, redefining experiences and driving changes in people and ways of working. As part of the team, your clients will trust you to help them drive a commercial return on their investment in cloud technologies and help them to confidently become agile and innovative digital businesses. A career in our Technology Consulting practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage. This is an opportunity to join an exciting and fast growing Cloud Advisory practice in which we are looking for Thought Leaders, Advisory Strategists, Chief Technologists, Multi-Cloud & Hybrid solutioners, Application Modernisation Evangelists, Cloud consultants and Architects to join our Cloud team which is a key growing area within PwC Technology Consulting. We are responsible for defining multi-cloud strategy and architecting modernisation by setting out the roadmap journey to the cloud, implementing application roadmaps, migration,optimisation and future operating models to address some of the biggest and most complex digital enablement transformations powered by the Cloud. As a trusted advisor you will enable our clients transformation to become agile and for them to be an innovative digital business. The Responsibilities Become a trusted advisor to our clients and help them connect their Cloud strategies to their business and IT strategies; Understand our clients strategic needs, short and long-term business objectives and then articulate and formulate proposals and statements of work which are aligned to our cloud solutions; Participate in envisioning future industry trends and strategic technology domain solutions that will differentiate PwC in the Cloud Advisory Market; Building and maintaining relationships with and advising various levels of stakeholders, up to and including C-Level; Assist in defining in the Cloud Advisory portfolio of offerings and continually seek opportunities to develop business; Contribute to external eminence of PwC and the Cloud Advisory Practice through talks, presentations, conferences and seminars as a Cloud advocate; Drive professional development of all Cloud Advisory team members; It just doesn't stop at Cloud. We are keen for our team members to draw on deep industry expertise, insights and experience in areas like IoT, Edge Computing, Blockchain, AI, RPA and other upcoming disruptive technologies which will help our clients whether they have started their journey to the Cloud or who are already there but not envisaged with their investments. The Person We are looking for Managers and Senior Managers who are intellectually curious with a genuine passion for finding and implementing innovative Cloud solutions that will assist our clients with large scale enterprise wide cloud transformations. Ideally you'll have the following: Have a strong understanding of multi-cloud strategies and architectures; Proven track record shaping cloud advisory propositions that has been successfully executed in the market and building future opportunities; Being proactive and driven learning new emerging cloud capabilities and other disruptive technologies; Experience of engagements within the Hyperscale Cloud Market (AWS, Azure, GCP); Worked in advisory / leadership roles at a consulting, professional services, cloud provider or leading IT vendors; Experience with hands on design and implementation on platforms including at least one of: Microsoft Azure, Amazon Web Services, Google Cloud and open source environments; Relevant cloud certifications with major cloud providers (AWS, Azure, GCP, Redhat) Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

Companies stand or fall by their technology and you'll work with clients in all industries, from finance and retail to manufacturing and energy who share this belief. What they all have in common is an understanding that future success comes from embracing the most advanced technology - and building their organisations around it. By joining PwC's Technology Consulting team, your clients will be looking to you to help them define their journey - generating insights to illuminate innovative ideas, creating amazing experiences for customers, achieving huge cost savings or embracing new collaborative mindsets. And you'll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. We're recognised as leaders and have alliance relationships with major technology providers - including AWS, Salesforce, Oracle, Microsoft and SAP - as well as for our expertise in cloud, cyber security, data and analytics, and RPA. Digital & Cloud Technology Transformation You'll be joining our Digital & Cloud Transformation practice to work on the biggest and most challenging transformations powered by leading cloud applications, cloud platforms and cloud infrastructure. Our cloud strategists and architects help our clients define their strategy and roadmap for their journey to the cloud, and help them execute this journey implementing technology, redefining experiences and driving changes in people and ways of working. As part of the team, your clients will trust you to help them drive a commercial return on their investment in cloud technologies and help them to confidently become agile and innovative digital businesses. A career in our Technology Consulting practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage. This is an opportunity to join an exciting and fast growing Cloud Advisory practice in which we are looking for Thought Leaders, Advisory Strategists, Chief Technologists, Multi-Cloud & Hybrid solutioners, Application Modernisation Evangelists, Cloud consultants and Architects to join our Cloud team which is a key growing area within PwC Technology Consulting. We are responsible for defining multi-cloud strategy and architecting modernisation by setting out the roadmap journey to the cloud, implementing application roadmaps, migration,optimisation and future operating models to address some of the biggest and most complex digital enablement transformations powered by the Cloud. As a trusted advisor you will enable our clients transformation to become agile and for them to be an innovative digital business. The Responsibilities Become a trusted advisor to our clients and help them connect their Cloud strategies to their business and IT strategies; Understand our clients strategic needs, short and long-term business objectives and then articulate and formulate proposals and statements of work which are aligned to our cloud solutions; Participate in envisioning future industry trends and strategic technology domain solutions that will differentiate PwC in the Cloud Advisory Market; Building and maintaining relationships with and advising various levels of stakeholders, up to and including C-Level; Assist in defining in the Cloud Advisory portfolio of offerings and continually seek opportunities to develop business; Contribute to external eminence of PwC and the Cloud Advisory Practice through talks, presentations, conferences and seminars as a Cloud advocate; Drive professional development of all Cloud Advisory team members; It just doesn't stop at Cloud. We are keen for our team members to draw on deep industry expertise, insights and experience in areas like IoT, Edge Computing, Blockchain, AI, RPA and other upcoming disruptive technologies which will help our clients whether they have started their journey to the Cloud or who are already there but not envisaged with their investments. The Person We are looking for Managers and Senior Managers who are intellectually curious with a genuine passion for finding and implementing innovative Cloud solutions that will assist our clients with large scale enterprise wide cloud transformations. Ideally you'll have the following: Have a strong understanding of multi-cloud strategies and architectures; Proven track record shaping cloud advisory propositions that has been successfully executed in the market and building future opportunities; Being proactive and driven learning new emerging cloud capabilities and other disruptive technologies; Experience of engagements within the Hyperscale Cloud Market (AWS, Azure, GCP); Worked in advisory / leadership roles at a consulting, professional services, cloud provider or leading IT vendors; Experience with hands on design and implementation on platforms including at least one of: Microsoft Azure, Amazon Web Services, Google Cloud and open source environments; Relevant cloud certifications with major cloud providers (AWS, Azure, GCP, Redhat) Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

Companies stand or fall by their technology and you'll work with clients in all industries, from finance and retail to manufacturing and energy who share this belief. What they all have in common is an understanding that future success comes from embracing the most advanced technology - and building their organisations around it. By joining PwC's Technology Consulting team, your clients will be looking to you to help them define their journey - generating insights to illuminate innovative ideas, creating amazing experiences for customers, achieving huge cost savings or embracing new collaborative mindsets. And you'll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. We're recognised as leaders and have alliance relationships with major technology providers - including AWS, Salesforce, Oracle, Microsoft and SAP - as well as for our expertise in cloud, cyber security, data and analytics, and RPA. Salesforce You'll be joining our Salesforce Consulting services team. At PwC, We believe Salesforce is a key platform for driving large transformations for our clients. This commitment means we're a Salesforce Global Strategic Partner and the fastest-growing Salesforce Consulting Partner, with a track record of delivering projects from start-ups to large transformation projects. We've won more than 35 Salesforce awards for our innovative work, as well as being rated by analysts as a Market Maker for Salesforce Globally. A career in our Salesforce Sales practice, within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.As part of our sales team, you'll help our clients improve the sales process cycle from lead generation through purchase by making it more targeted, personal and coordinated across channels and better manage customer acquisition and interactions. Responsibilities As a Director, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively lead the practice by setting strategy, drive the development of new business in the market, and provide technical advice across disciplines Building strong networks within the firm to spot and capitalise on opportunities to get involved in projects that others are leading across a number of different business units and sectors Identifying and discussing key issues with our clients to identify potential opportunities Responsibility for a majority of day to day client communications Responsibility to shape and deliver various projects that exceed the expectations of our clients and our own assignment quality criteria Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Responsibility for management of engagement financials Helping to grow and develop our team through hands on training and coaching The role The successful candidates will be joining a fast growing Salesforce.com team which works across industries on strategy, transaction services, Chief Information Office (CIO) and Chief Customer Officer (CCO) advisory and delivery types of engagements. These candidates are likely to have a solution architecture background in Salesforce.com and other CRM platform from the following: Oracle/Siebel/Fusion CRM; MS Dynamics CRM and SAP CRM, and now wish to build further on their Salesforce skills and expertise. The essentials: The role requires in depth understanding of the following: Salesforce data models and data structures Salesforce offerings, including licensing options Deployment management and software delivery lifecycle Salesforce architecture best practice Recognised as a trusted adviser, with a track record of creating successful technology solutions that support the organisational strategic vision and goals; A confident written and verbal communicator, able to clearly explain digital ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives; An inspirational leader, used to managing teams of consultants, analysts, technologists and third party suppliers to develop detailed solutions, costs, timescales and methods for delivery of technology solutions; Seasoned at successfully managing the sourcing and selection process for third-party software and other technology components and services, as required to enable delivery of digital transformation solutions; To do the job well, you should be/have: Majority of related experience gained in Industrial Products & Services Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background;Consulting experience in both business development and engagement delivery, gained with a leading professional services or systems integration firm; Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc. Proven experience in providing technical leadership on complex (e.g. multi-national), digital and front-office transformation initiatives, managing mixed technical teams to deliver the work; Demonstrable track record of helping to shape successful business development of digital and other 'front office' business transformation initiatives. Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.