Post Brexit, there were a number of changes to the way Amazon and its inventory operated across the new UK-EU customs border. To enable seamless movement of inventory for sellers across this new customs border (hence preserving selection for customers), the Amazon Customs Clearance and Shipping Services was created in 2021. Initially started as a pilot, in a short time it has already scaled to 4K+ sellers, on track move over 75 million units of inventory across borders by 2025. We are looking for a candidate with strong product experience to own the product development charter to scale this offering, in collaboration with dedicated team of 10+ engineers. We are building towards improving seller experience, speed of delivery, reducing costs while maintaining a high bar on accuracy and compliance. The ideal candidate is detail-oriented, able to prioritize multiple deliverables, passionate about data and Seller Experience, and has excellent business acumen and business communication skills. They are excited about the positive impact our services can offer to Sellers and thrive in a fast-paced, growth-oriented and collaborative environment. Key job responsibilities Own the roadmap for improving the experience of using the product in seller central Actively seek ways to improve product related process efficiencies and effectiveness Actively drive data analysis and metrics to suggest improvement opportunities Communicate updates on programs and metrics to senior leaders and stakeholders Proactively identify gaps or blockers, propose solutions, and drive implementation across partner teams BASIC QUALIFICATIONS - BA or BS degree - Basic SQL knowledge or data self-sufficiency for carrying out day to day jobs. - Team orientation and willingness to roll up sleeves to solve dynamic challenges - Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs - Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders - Ability to collaborate with and effectively influence remote teams in multiple time zones PREFERRED QUALIFICATIONS - Experience working cross-functionally with business stakeholders and software development teams - Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across business units. - Proven ability to identify, analyze, and solve ambiguous problems, showing a track record of making business decisions using relevant data and insights. - Demonstrated ability to manage multiple complex projects and competing priorities. - Demonstrated track record of strong written and verbal communication to gain buy-in for product direction and crisply communicate product status updates. - Organizational and presentation skills with the ability to successfully interact and influence across functions at all levels of an organization and with customers.
Apr 24, 2025
Full time
Post Brexit, there were a number of changes to the way Amazon and its inventory operated across the new UK-EU customs border. To enable seamless movement of inventory for sellers across this new customs border (hence preserving selection for customers), the Amazon Customs Clearance and Shipping Services was created in 2021. Initially started as a pilot, in a short time it has already scaled to 4K+ sellers, on track move over 75 million units of inventory across borders by 2025. We are looking for a candidate with strong product experience to own the product development charter to scale this offering, in collaboration with dedicated team of 10+ engineers. We are building towards improving seller experience, speed of delivery, reducing costs while maintaining a high bar on accuracy and compliance. The ideal candidate is detail-oriented, able to prioritize multiple deliverables, passionate about data and Seller Experience, and has excellent business acumen and business communication skills. They are excited about the positive impact our services can offer to Sellers and thrive in a fast-paced, growth-oriented and collaborative environment. Key job responsibilities Own the roadmap for improving the experience of using the product in seller central Actively seek ways to improve product related process efficiencies and effectiveness Actively drive data analysis and metrics to suggest improvement opportunities Communicate updates on programs and metrics to senior leaders and stakeholders Proactively identify gaps or blockers, propose solutions, and drive implementation across partner teams BASIC QUALIFICATIONS - BA or BS degree - Basic SQL knowledge or data self-sufficiency for carrying out day to day jobs. - Team orientation and willingness to roll up sleeves to solve dynamic challenges - Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs - Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders - Ability to collaborate with and effectively influence remote teams in multiple time zones PREFERRED QUALIFICATIONS - Experience working cross-functionally with business stakeholders and software development teams - Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across business units. - Proven ability to identify, analyze, and solve ambiguous problems, showing a track record of making business decisions using relevant data and insights. - Demonstrated ability to manage multiple complex projects and competing priorities. - Demonstrated track record of strong written and verbal communication to gain buy-in for product direction and crisply communicate product status updates. - Organizational and presentation skills with the ability to successfully interact and influence across functions at all levels of an organization and with customers.
Price & Promotions Solutions Engineer (m/f/ ) - German speaking The EMEA Central team is growing its Price & Promotions capability and we're looking for a Solution Consultant to join the team. Main responsibilities will be to deliver software implementation projects, through all the phases of a project lifecycle, in the fields of pricing, promotion planning, and management. A Solution Consultant is expected to master the customer-specific configurations needed to solve customer challenges and equip them with the most optimized system possible. While we have the technological edge to process large retail datasets and deliver large-scale forecasts and optimization, the true value for our retailers is unlocked by giving them guidance to solve specific business cases with our insights. Your role as a Solution Consultant would be to provide personalized analytical and product related knowledge for new UK, DACH, BENELUX or ZA customers, to ensure that our platform's capabilities are utilized. Your experience in process design, analytics, and problem-solving will directly translate into value for our customers. This is an ideal role for an entrepreneurial-minded individual who wants to contribute to building a success story and play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people who are all committed to RELEX's success. Join us as a Solution Consultant, this is some of what you'll be doing: Support the design and specification of integration solutions between the RELEX platform and customers' existing software ecosystem. Configure the Price & Promotions platform for customer-specific needs. Implement customer-specific business logic in code (SQL, Go, Python). Run and build analytical queries on large datasets to help customers with custom insights. Work closely with the product and engineering team to scope new development work and represent the customer needs. Hands-on consulting and product expertise for our new retail customers on campaign evaluation, forecasting, optimization, and automation. What we are looking for: Education : Engineering, Statistics, Economics, or a related field. Experience : Background as an Implementation Specialist, Business Consultant, or similar, ideally in retail. Analytical & Structured : Strong problem-solving skills and a methodical approach. Customer Focus : Service-minded with the ability to solve complex, real-world problems. Technical Skills : Experience with SQL, Python, VBA, or enterprise software (SAP, Oracle). Integration & Configuration : Ability to gather requirements, design processes, and support user testing. Data Handling : Comfortable working with large datasets and extracting key insights. Consulting & Communication : Confident in working with customers and cross-functional teams. Agile Mindset : Adaptable to change and fast-paced environments. Team Player : Enjoys collaborating with diverse colleagues. Willingness to Travel : Occasional travel across Europe and potentially globally. What we offer you in return: At RELEX you have 25 days off per year plus 8 bank holidays. In addition to that you'll get days off for different occasions (birth of child, first day of school, moving day, etc.). RELEX offers a workplace pension scheme with an employer contribution of 6%. In addition to that, RELEX offers an enhanced maternity/adoption package of: 12 weeks at 100% pay, 8 weeks at 80% pay and another 8 weeks at 60% pay. At RELEX we offer an Employee Assistance Programme (EAP) with different services included. Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment. At RELEX you can expense up to £100 per year (£50 in H1 and £50 in H2) to put towards organized physical sporting activities (e.g. marathons, Tough Mudder, Spartan Race, Ironman Triathlon etc.), or the purchase of personal sporting equipment/activities (e.g. running shoes, home weights, Fitbit devices, gym usage etc.). Discounted Gym First. Cycle to Work Scheme (). You can expense the cost of an annual eye test. At RELEX we take feedback and your personal development very seriously. For this purpose we have our yearly development discussions where you'll receive peer and management feedback and plan your future at RELEX together with your manager. Flexible & remote working: There are many benefits in working remotely at times as sometimes the office is not the best place for certain tasks and working remotely instead of wasting time in commuter traffic can ease your mind and free up time for your personal life. Work from abroad: At RELEX we recognize that sometimes you just need a little flexibility to juggle all your responsibilities so therefore we also offer flexible working practices to help out in this respect. Charity Days: To support different causes, RELEX provides us with up to two days off to do charity work. Office Dogs: Your furry friend is always welcome in our London office. Interested? Please apply with complete application documents in English, salary requirements and earliest possible start date via the button below. We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity. Being part of RELEX means being heard, feeling valued, and knowing you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We're creating and evolving our culture to welcome everyone and value every idea. We're always ready to welcome new RELEXians to our team. Your enthusiasm and expertise allow us to keep innovating and creating a future of planning for retail and consumer brands. Diversity helps us succeed, so we're committed to creating an inclusive environment for everyone. If you're ready to be part of our growth, apply now.
Apr 24, 2025
Full time
Price & Promotions Solutions Engineer (m/f/ ) - German speaking The EMEA Central team is growing its Price & Promotions capability and we're looking for a Solution Consultant to join the team. Main responsibilities will be to deliver software implementation projects, through all the phases of a project lifecycle, in the fields of pricing, promotion planning, and management. A Solution Consultant is expected to master the customer-specific configurations needed to solve customer challenges and equip them with the most optimized system possible. While we have the technological edge to process large retail datasets and deliver large-scale forecasts and optimization, the true value for our retailers is unlocked by giving them guidance to solve specific business cases with our insights. Your role as a Solution Consultant would be to provide personalized analytical and product related knowledge for new UK, DACH, BENELUX or ZA customers, to ensure that our platform's capabilities are utilized. Your experience in process design, analytics, and problem-solving will directly translate into value for our customers. This is an ideal role for an entrepreneurial-minded individual who wants to contribute to building a success story and play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people who are all committed to RELEX's success. Join us as a Solution Consultant, this is some of what you'll be doing: Support the design and specification of integration solutions between the RELEX platform and customers' existing software ecosystem. Configure the Price & Promotions platform for customer-specific needs. Implement customer-specific business logic in code (SQL, Go, Python). Run and build analytical queries on large datasets to help customers with custom insights. Work closely with the product and engineering team to scope new development work and represent the customer needs. Hands-on consulting and product expertise for our new retail customers on campaign evaluation, forecasting, optimization, and automation. What we are looking for: Education : Engineering, Statistics, Economics, or a related field. Experience : Background as an Implementation Specialist, Business Consultant, or similar, ideally in retail. Analytical & Structured : Strong problem-solving skills and a methodical approach. Customer Focus : Service-minded with the ability to solve complex, real-world problems. Technical Skills : Experience with SQL, Python, VBA, or enterprise software (SAP, Oracle). Integration & Configuration : Ability to gather requirements, design processes, and support user testing. Data Handling : Comfortable working with large datasets and extracting key insights. Consulting & Communication : Confident in working with customers and cross-functional teams. Agile Mindset : Adaptable to change and fast-paced environments. Team Player : Enjoys collaborating with diverse colleagues. Willingness to Travel : Occasional travel across Europe and potentially globally. What we offer you in return: At RELEX you have 25 days off per year plus 8 bank holidays. In addition to that you'll get days off for different occasions (birth of child, first day of school, moving day, etc.). RELEX offers a workplace pension scheme with an employer contribution of 6%. In addition to that, RELEX offers an enhanced maternity/adoption package of: 12 weeks at 100% pay, 8 weeks at 80% pay and another 8 weeks at 60% pay. At RELEX we offer an Employee Assistance Programme (EAP) with different services included. Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment. At RELEX you can expense up to £100 per year (£50 in H1 and £50 in H2) to put towards organized physical sporting activities (e.g. marathons, Tough Mudder, Spartan Race, Ironman Triathlon etc.), or the purchase of personal sporting equipment/activities (e.g. running shoes, home weights, Fitbit devices, gym usage etc.). Discounted Gym First. Cycle to Work Scheme (). You can expense the cost of an annual eye test. At RELEX we take feedback and your personal development very seriously. For this purpose we have our yearly development discussions where you'll receive peer and management feedback and plan your future at RELEX together with your manager. Flexible & remote working: There are many benefits in working remotely at times as sometimes the office is not the best place for certain tasks and working remotely instead of wasting time in commuter traffic can ease your mind and free up time for your personal life. Work from abroad: At RELEX we recognize that sometimes you just need a little flexibility to juggle all your responsibilities so therefore we also offer flexible working practices to help out in this respect. Charity Days: To support different causes, RELEX provides us with up to two days off to do charity work. Office Dogs: Your furry friend is always welcome in our London office. Interested? Please apply with complete application documents in English, salary requirements and earliest possible start date via the button below. We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity. Being part of RELEX means being heard, feeling valued, and knowing you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We're creating and evolving our culture to welcome everyone and value every idea. We're always ready to welcome new RELEXians to our team. Your enthusiasm and expertise allow us to keep innovating and creating a future of planning for retail and consumer brands. Diversity helps us succeed, so we're committed to creating an inclusive environment for everyone. If you're ready to be part of our growth, apply now.
We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason-the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water, and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in How you'll help us achieve it Wave is now the largest financial institution in Senegal, with over 7 million users, and we're still in the early days of our product roadmap and potential impact on people's everyday lives. We are looking for an HR Systems Lead who will be responsible for driving the development and implementation of HR solutions that prioritize employee engagement, satisfaction, and productivity. You will work closely with cross-functional teams to streamline and simplify our existing and growing tech stack, starting with people tech but including some cross-functional tools. The ideal candidate will have strong analytical skills, experience with the listed systems, and a knack for automating processes and integrating systems to improve efficiency and the employee experience. In this role, you'll: Collaborate across all People Operation divisions to understand and prioritize product requirements for our existing tech stack. Ensure or improve our workflows to automate as much as possible, reduce manual labor, and increase access to analytics and data insights. Lead the development and implementation of HR software solutions, and possibly cross-functional ones, too, from concept to delivery. Gather feedback from end-users and stakeholders to inform product enhancements and iterations, focusing on increasing automation and user satisfaction. Champion a user-centric approach to software solutions that leverage design thinking principles to empathize with various and sometimes conflicting stakeholders. Drive the development of self-service tools and process automation capabilities to streamline HR processes, reduce administrative burdens, and empower employees to manage their own HR needs. Develop and monitor key metrics and analytics to evaluate process performance, measure impact, and identify areas for optimization. Own vendor management, including representing Wave to account managers, contract management and negotiation, and optimizing spend. Requirements Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field. 5+ years of experience in IT or HR Technology, with a focus on employee experience, software solution rollouts and customer support. Intermediate to advanced SQL experience. Proven experience in product ownership or product management, with a focus on system lifecycle management - including selection, implementation, optimization, and ongoing assessment using agile practices. Experience designing and improving workflows to automate processes, enhance data integrity, and tailor off-the-shelf tools to meet specific business needs. Advanced knowledge of HR systems (HRIS, ATS, Payroll) and a strong ability to translate complex business requirements into customised and actionable product features and strategies. Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams. You might be a good fit if you Speak French or are interested in learning French. Have experience pairing with engineering teams to write product designs and translate them into design specs. Are excessively detail-oriented and seek to achieve excellence in everything you do. Are a self-starter and proactive about achieving ambitious targets. Are willing to travel to Wave office locations in Africa to co-work with operational teams. Can communicate clearly with colleagues who work, speak and think differently. Can easily default to over-communication and overreaching when it comes to coordination. Are intellectually curious and creative in the way you go about tackling problems. Our team We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Series A in Africa in 2021. Our world-class investors include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 24, 2025
Full time
We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason-the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water, and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in How you'll help us achieve it Wave is now the largest financial institution in Senegal, with over 7 million users, and we're still in the early days of our product roadmap and potential impact on people's everyday lives. We are looking for an HR Systems Lead who will be responsible for driving the development and implementation of HR solutions that prioritize employee engagement, satisfaction, and productivity. You will work closely with cross-functional teams to streamline and simplify our existing and growing tech stack, starting with people tech but including some cross-functional tools. The ideal candidate will have strong analytical skills, experience with the listed systems, and a knack for automating processes and integrating systems to improve efficiency and the employee experience. In this role, you'll: Collaborate across all People Operation divisions to understand and prioritize product requirements for our existing tech stack. Ensure or improve our workflows to automate as much as possible, reduce manual labor, and increase access to analytics and data insights. Lead the development and implementation of HR software solutions, and possibly cross-functional ones, too, from concept to delivery. Gather feedback from end-users and stakeholders to inform product enhancements and iterations, focusing on increasing automation and user satisfaction. Champion a user-centric approach to software solutions that leverage design thinking principles to empathize with various and sometimes conflicting stakeholders. Drive the development of self-service tools and process automation capabilities to streamline HR processes, reduce administrative burdens, and empower employees to manage their own HR needs. Develop and monitor key metrics and analytics to evaluate process performance, measure impact, and identify areas for optimization. Own vendor management, including representing Wave to account managers, contract management and negotiation, and optimizing spend. Requirements Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field. 5+ years of experience in IT or HR Technology, with a focus on employee experience, software solution rollouts and customer support. Intermediate to advanced SQL experience. Proven experience in product ownership or product management, with a focus on system lifecycle management - including selection, implementation, optimization, and ongoing assessment using agile practices. Experience designing and improving workflows to automate processes, enhance data integrity, and tailor off-the-shelf tools to meet specific business needs. Advanced knowledge of HR systems (HRIS, ATS, Payroll) and a strong ability to translate complex business requirements into customised and actionable product features and strategies. Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams. You might be a good fit if you Speak French or are interested in learning French. Have experience pairing with engineering teams to write product designs and translate them into design specs. Are excessively detail-oriented and seek to achieve excellence in everything you do. Are a self-starter and proactive about achieving ambitious targets. Are willing to travel to Wave office locations in Africa to co-work with operational teams. Can communicate clearly with colleagues who work, speak and think differently. Can easily default to over-communication and overreaching when it comes to coordination. Are intellectually curious and creative in the way you go about tackling problems. Our team We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Series A in Africa in 2021. Our world-class investors include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This is a fantastic opportunity for a driven IT Support Administrator looking to join a small IT consultancy and support enterprise clients. With self-motivation, a curious nature, and on-the-job challenges, you'll deepen your technical expertise and, over time, have the opportunity to progress into a client-facing consulting role. We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas, a bright and inquisitive mind, a friendly personality and excellent communication, and the drive to help us achieve our business growth. If that sounds like you, we want to hear from you Role info: IT Support Administrator Home Based with some travel to meetings and company days (travel to client sites in the future) £25,000 - £30,000 Plus Benefits Including Employer Pension Contribution and More Values / Culture: Do the Right Thing, Live up to our Commitments, Learn from Mistakes, Collaborate, Respect Others, Take Ownership, Care for Each Other Company: Strategic Portfolio Management, Agile, ECM and Automation Solutions Consultancy across EMEA Your Background: IT Support, Customer Service, Customer Support, Helpdesk Support, Desktop Support, MS Office 365 Who we are: Established in 2002, we were founded on a passion for bringing the very best people, experience and innovation together to help businesses work smarter, better and faster. In fact, we pride ourselves for always excelling in doing the right thing, so we're the best in our market providing products / consultancy / services for Strategic Portfolio Management, Agile, ECM and Automation Solutions across Europe, Middle East & Africa. With offices in the UK, Dubai, Czech Republic, Netherlands and Sweden, our dedicated team provides a breadth of services spanning consultancy, project implementation and support & training. Everything we do is about enabling our clients to succeed by bringing the very best people, experience and innovation together. We are excited to offer an opportunity to join our team at a pivotal point in the company's growth journey. The IT Support Administrator Role: We are seeking a driven and proactive IT Administrator with a strong desire to grow into the Enterprise Tooling space. This is an excellent opportunity for an IT support professional eager to advance their career in IT administration and development. You will have a passion for problem-solving, enjoy tackling complex challenges, and possess a curious mindset when it comes to researching and learning new technologies. You will be joining a small, dynamic company-meaning you must be ready to embrace the variety and challenges that come with that environment-while also supporting large corporate and enterprise clients. You will be enthusiastic about learning, excited by new projects, and keen to take on challenges. This role offers a fantastic pathway for someone looking to deepen their technical expertise while progressing into a client-facing consulting position in the future. What your day-to-day might look like: • Assisting with the maintenance of O365 Security suite i.e. InTune, Azure AD, Entra and completing regular monitoring for compliance issues • Assisting with the implantation of a new policy for Intune to comply with ISO27001 • Setting up new laptops using CoPilot and managing the delivery and collection from employees • Providing support for Troubleshooting issues with users, laptops, OS, o365 • Maintaining the servers and providing support and troubleshooting • Maintaining Azure based infrastructure • Supporting the CTO to ensure compliance for ISO27001 with SSO, Azure Policies, Entra, 2FA, Intune, ISO27001 standards for suppliers, policies, process and procedures • Supporting the CTO on internal projects as required • Providing excellent customer support at all levels • Assisting the Customer Support Desk with incidents About you: • Previous IT administration experience with the products mentioned below • Possess confident communication skills with a desire to progress your career within an ambitious Tech Software and Consultancy firm • A likeable personality with excellent internal and external customer facing, communication and presentation skills • Possess and able to maintain a good working knowledge of the current and upcoming IT roadmap to provide best practice advice • Proficient user of IT Software, Microsoft Office suite, CRM/Project Management tools • Curious to find out answers to questions and solutions to challenges through research • Ability to lend your hand to any opportunity • Fluent written and spoken communication in English is essential (other Northern European languages could be an advantage) • Passionate and professional at all times • Excellent organisational skills with the ability to prioritise tasks • Able to perform to a high standard whilst balancing the priorities and deadlines of multiple concurrent projects • An ambition and desire to grow a successful career You will have experience / knowledge of the following products: • SQL, Java, VBA, JavaScript, XML, REST APIs, SOAP, JSON, PowerShell, Power Automate • Codeless systems • Enterprise software • OS Windows, Unix, Linux • DBs, SQL Server, Oracle, PostGreSQL • Web servers, Tomcat, IIS • Web security standards, SSL, DMARC, SPF We pride ourselves on taking the development of our people seriously and are pleased to offer: • Competitive salary depending on experience • 25 days Annual Leave (Not including Bank Holidays) plus additional holiday days based on length of service in future • Employer Pension contribution of 5% of salary • Remote Working with Suitable IT Infrastructure & Equipment provided • Professional development allowance • The opportunity to learn through on-the-job challenges and career progression into a consultancy role in future Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: 1st Line IT Support, IT Support Technician, Helpdesk Support Technician, Service Desk Analyst, IT Helpdesk Analyst, Technical Support Specialist, 1st Line Support Engineer, Desktop Support Technician, IT Support Engineer, Technical Support Engineer, Desktop Support Engineer, 2nd Line Support Analyst, Systems Support Specialist, IT Service Desk Analyst, IT Operations Support, Technology Support Specialist, Client IT Support Specialist Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 24, 2025
Full time
This is a fantastic opportunity for a driven IT Support Administrator looking to join a small IT consultancy and support enterprise clients. With self-motivation, a curious nature, and on-the-job challenges, you'll deepen your technical expertise and, over time, have the opportunity to progress into a client-facing consulting role. We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas, a bright and inquisitive mind, a friendly personality and excellent communication, and the drive to help us achieve our business growth. If that sounds like you, we want to hear from you Role info: IT Support Administrator Home Based with some travel to meetings and company days (travel to client sites in the future) £25,000 - £30,000 Plus Benefits Including Employer Pension Contribution and More Values / Culture: Do the Right Thing, Live up to our Commitments, Learn from Mistakes, Collaborate, Respect Others, Take Ownership, Care for Each Other Company: Strategic Portfolio Management, Agile, ECM and Automation Solutions Consultancy across EMEA Your Background: IT Support, Customer Service, Customer Support, Helpdesk Support, Desktop Support, MS Office 365 Who we are: Established in 2002, we were founded on a passion for bringing the very best people, experience and innovation together to help businesses work smarter, better and faster. In fact, we pride ourselves for always excelling in doing the right thing, so we're the best in our market providing products / consultancy / services for Strategic Portfolio Management, Agile, ECM and Automation Solutions across Europe, Middle East & Africa. With offices in the UK, Dubai, Czech Republic, Netherlands and Sweden, our dedicated team provides a breadth of services spanning consultancy, project implementation and support & training. Everything we do is about enabling our clients to succeed by bringing the very best people, experience and innovation together. We are excited to offer an opportunity to join our team at a pivotal point in the company's growth journey. The IT Support Administrator Role: We are seeking a driven and proactive IT Administrator with a strong desire to grow into the Enterprise Tooling space. This is an excellent opportunity for an IT support professional eager to advance their career in IT administration and development. You will have a passion for problem-solving, enjoy tackling complex challenges, and possess a curious mindset when it comes to researching and learning new technologies. You will be joining a small, dynamic company-meaning you must be ready to embrace the variety and challenges that come with that environment-while also supporting large corporate and enterprise clients. You will be enthusiastic about learning, excited by new projects, and keen to take on challenges. This role offers a fantastic pathway for someone looking to deepen their technical expertise while progressing into a client-facing consulting position in the future. What your day-to-day might look like: • Assisting with the maintenance of O365 Security suite i.e. InTune, Azure AD, Entra and completing regular monitoring for compliance issues • Assisting with the implantation of a new policy for Intune to comply with ISO27001 • Setting up new laptops using CoPilot and managing the delivery and collection from employees • Providing support for Troubleshooting issues with users, laptops, OS, o365 • Maintaining the servers and providing support and troubleshooting • Maintaining Azure based infrastructure • Supporting the CTO to ensure compliance for ISO27001 with SSO, Azure Policies, Entra, 2FA, Intune, ISO27001 standards for suppliers, policies, process and procedures • Supporting the CTO on internal projects as required • Providing excellent customer support at all levels • Assisting the Customer Support Desk with incidents About you: • Previous IT administration experience with the products mentioned below • Possess confident communication skills with a desire to progress your career within an ambitious Tech Software and Consultancy firm • A likeable personality with excellent internal and external customer facing, communication and presentation skills • Possess and able to maintain a good working knowledge of the current and upcoming IT roadmap to provide best practice advice • Proficient user of IT Software, Microsoft Office suite, CRM/Project Management tools • Curious to find out answers to questions and solutions to challenges through research • Ability to lend your hand to any opportunity • Fluent written and spoken communication in English is essential (other Northern European languages could be an advantage) • Passionate and professional at all times • Excellent organisational skills with the ability to prioritise tasks • Able to perform to a high standard whilst balancing the priorities and deadlines of multiple concurrent projects • An ambition and desire to grow a successful career You will have experience / knowledge of the following products: • SQL, Java, VBA, JavaScript, XML, REST APIs, SOAP, JSON, PowerShell, Power Automate • Codeless systems • Enterprise software • OS Windows, Unix, Linux • DBs, SQL Server, Oracle, PostGreSQL • Web servers, Tomcat, IIS • Web security standards, SSL, DMARC, SPF We pride ourselves on taking the development of our people seriously and are pleased to offer: • Competitive salary depending on experience • 25 days Annual Leave (Not including Bank Holidays) plus additional holiday days based on length of service in future • Employer Pension contribution of 5% of salary • Remote Working with Suitable IT Infrastructure & Equipment provided • Professional development allowance • The opportunity to learn through on-the-job challenges and career progression into a consultancy role in future Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: 1st Line IT Support, IT Support Technician, Helpdesk Support Technician, Service Desk Analyst, IT Helpdesk Analyst, Technical Support Specialist, 1st Line Support Engineer, Desktop Support Technician, IT Support Engineer, Technical Support Engineer, Desktop Support Engineer, 2nd Line Support Analyst, Systems Support Specialist, IT Service Desk Analyst, IT Operations Support, Technology Support Specialist, Client IT Support Specialist Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We are seeking a Head of Product Analytics to join our Product Leadership Team, a pivotal role in shaping and executing our product strategy. This is an exciting opportunity to lead the analytics function and empower product teams with the insights and tools they need to drive data-informed decisions. You will be a strategic partner and hands-on expert, ensuring that our products are aligned with both customer needs and business objectives. As the Head of Product Analytics, you will be responsible for building a comprehensive analytics strategy, enabling our teams to measure, analyze, and optimize product performance. Your work will provide the foundation for data-driven innovation and excellence across our product portfolio. Working at our company means working at a young, international, and fast-paced fintech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun! Your daily tasks will be Define and Implement Product Analytics Strategy : Develop and lead the overall product analytics strategy, including the design of the operating model, selection of analytics tools, and implementation of best practices for product measurement and reporting. Inform Product Strategy: Inform and influence the overall product strategy with insights gained across the product system. Empower Data-Driven Decision Making : Partner with product managers and teams to deliver actionable insights that inform product development, feature prioritization, and user experience enhancements. Build & Lead a High-Performing Analytics Team : Recruit, mentor, and develop a team to support the evolving needs of our product teams. Analytics Tools and Infrastructure : Oversee the evaluation, selection, and implementation of analytics tools and platforms to ensure teams have access to high-quality data, reports, and dashboards. Cross-functional Collaboration : Collaborate with stakeholders across product, engineering, marketing, and leadership to align analytics efforts with broader business goals. Ensure that product metrics are aligned with KPIs and OKRs, and support the delivery of business outcomes. Data Governance and Quality Assurance : Ensure data accuracy, reliability, and governance across the product organization. Develop data quality standards, implement rigorous processes, and establish guardrails for clean and meaningful analysis. Advanced Analytics and Insights : Develop predictive models, customer segmentation, and other advanced analytical techniques to support proactive product decisions, including personalization, optimization, and growth opportunities. Monitor and Report on Product Performance : Create and deliver reports and dashboards to track key product performance indicators (KPIs) such as user engagement, retention, and conversion. Present insights and recommendations to senior leadership. Support Experimentation and A/B Testing : Support the design and implementation of A/B testing frameworks and experimentation methodologies to evaluate new features and product improvements. Translate test results into actionable product changes. Stay Ahead of Industry Trends : Keep up-to-date with industry trends, emerging technologies, and best practices in product analytics and data science, ensuring our analytics approach remains cutting-edge. What we expect from you Leadership and Team Management: Proven ability to set goals and priorities for the team, ensuring timely delivery of high-quality results. Experience in leading and mentoring analytics teams. Technical Expertise: Strong technical knowledge in SQL, NoSQL, statistical analysis, and the use of AI tools to enhance analytical outputs. Proficiency in creating and managing complex data pipelines. Product Analytics Experience: A minimum of 4-5+ years of experience in Product Analytics in the software industry, with a track record of delivering impactful analytics solutions, implementing tools, and driving process & best practices. Business Requirements: Experience in gathering and documenting business requirements and converting these into an actionable plan. Analytical and Communication Skills: Exceptional analytical abilities with the skill to translate complex concepts into clear, concise, and actionable documentation. Excellent communication skills to effectively collaborate with diverse teams and stakeholders. Detail-Oriented Approach: A meticulous mindset focused on delivering high-quality, user-centric solutions. What will you find at Yolo Group: Generous Learning & Development Package: Personalized development plans, trainings, and company-wide knowledge sharing sessions. Opportunity to Invest: Become a part of the Group's venture fund, Slice of Yolo, and invest in our future. Well-Being Focus: Monthly sports allowance, in-house gym, relaxing sleeping pods at HQ, three wellness days per year, generous sick leave, mental health support through Siffi, and private health insurance. Celebrating Together: Birthday day off, additional paid vacation days for personal life milestones (like your child's first school day, marriage, and more). Recognition for Milestones: Enjoy tenure-driven benefits to celebrate your personal and professional journey with us. Comfortable Work Environment: Cozy offices with an in-house cafeteria, an abundance of fresh fruit, snacks, drinks, and a positive atmosphere. Exclusive Discounts: Access to discounts at Yolo Partners' ventures, including Yolo Squash, Shang Shi, and various restaurants and cafes. Unforgettable Events: Attend legendary events and network with colleagues across the entire Group. Temporary Remote Working Options: Enjoy flexibility with opportunities to work remotely. Free Parking: Office parking available on a first-come, first-served basis. If you feel excited, and would like to hear more, don't hesitate to apply, and we will sort everything out as we go! Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain, and more. Serving millions of users worldwide, the Yolo Group is committed to putting the customer at the center of the universe via a wide range of fun, fast and fair products and services. Powered by a team of 1200+ Yoloers from 60+ different nationalities around the world, the Yolo's disruptive DNA is matched only by a desire to take everything we work on "to the moon".
Feb 20, 2025
Full time
We are seeking a Head of Product Analytics to join our Product Leadership Team, a pivotal role in shaping and executing our product strategy. This is an exciting opportunity to lead the analytics function and empower product teams with the insights and tools they need to drive data-informed decisions. You will be a strategic partner and hands-on expert, ensuring that our products are aligned with both customer needs and business objectives. As the Head of Product Analytics, you will be responsible for building a comprehensive analytics strategy, enabling our teams to measure, analyze, and optimize product performance. Your work will provide the foundation for data-driven innovation and excellence across our product portfolio. Working at our company means working at a young, international, and fast-paced fintech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun! Your daily tasks will be Define and Implement Product Analytics Strategy : Develop and lead the overall product analytics strategy, including the design of the operating model, selection of analytics tools, and implementation of best practices for product measurement and reporting. Inform Product Strategy: Inform and influence the overall product strategy with insights gained across the product system. Empower Data-Driven Decision Making : Partner with product managers and teams to deliver actionable insights that inform product development, feature prioritization, and user experience enhancements. Build & Lead a High-Performing Analytics Team : Recruit, mentor, and develop a team to support the evolving needs of our product teams. Analytics Tools and Infrastructure : Oversee the evaluation, selection, and implementation of analytics tools and platforms to ensure teams have access to high-quality data, reports, and dashboards. Cross-functional Collaboration : Collaborate with stakeholders across product, engineering, marketing, and leadership to align analytics efforts with broader business goals. Ensure that product metrics are aligned with KPIs and OKRs, and support the delivery of business outcomes. Data Governance and Quality Assurance : Ensure data accuracy, reliability, and governance across the product organization. Develop data quality standards, implement rigorous processes, and establish guardrails for clean and meaningful analysis. Advanced Analytics and Insights : Develop predictive models, customer segmentation, and other advanced analytical techniques to support proactive product decisions, including personalization, optimization, and growth opportunities. Monitor and Report on Product Performance : Create and deliver reports and dashboards to track key product performance indicators (KPIs) such as user engagement, retention, and conversion. Present insights and recommendations to senior leadership. Support Experimentation and A/B Testing : Support the design and implementation of A/B testing frameworks and experimentation methodologies to evaluate new features and product improvements. Translate test results into actionable product changes. Stay Ahead of Industry Trends : Keep up-to-date with industry trends, emerging technologies, and best practices in product analytics and data science, ensuring our analytics approach remains cutting-edge. What we expect from you Leadership and Team Management: Proven ability to set goals and priorities for the team, ensuring timely delivery of high-quality results. Experience in leading and mentoring analytics teams. Technical Expertise: Strong technical knowledge in SQL, NoSQL, statistical analysis, and the use of AI tools to enhance analytical outputs. Proficiency in creating and managing complex data pipelines. Product Analytics Experience: A minimum of 4-5+ years of experience in Product Analytics in the software industry, with a track record of delivering impactful analytics solutions, implementing tools, and driving process & best practices. Business Requirements: Experience in gathering and documenting business requirements and converting these into an actionable plan. Analytical and Communication Skills: Exceptional analytical abilities with the skill to translate complex concepts into clear, concise, and actionable documentation. Excellent communication skills to effectively collaborate with diverse teams and stakeholders. Detail-Oriented Approach: A meticulous mindset focused on delivering high-quality, user-centric solutions. What will you find at Yolo Group: Generous Learning & Development Package: Personalized development plans, trainings, and company-wide knowledge sharing sessions. Opportunity to Invest: Become a part of the Group's venture fund, Slice of Yolo, and invest in our future. Well-Being Focus: Monthly sports allowance, in-house gym, relaxing sleeping pods at HQ, three wellness days per year, generous sick leave, mental health support through Siffi, and private health insurance. Celebrating Together: Birthday day off, additional paid vacation days for personal life milestones (like your child's first school day, marriage, and more). Recognition for Milestones: Enjoy tenure-driven benefits to celebrate your personal and professional journey with us. Comfortable Work Environment: Cozy offices with an in-house cafeteria, an abundance of fresh fruit, snacks, drinks, and a positive atmosphere. Exclusive Discounts: Access to discounts at Yolo Partners' ventures, including Yolo Squash, Shang Shi, and various restaurants and cafes. Unforgettable Events: Attend legendary events and network with colleagues across the entire Group. Temporary Remote Working Options: Enjoy flexibility with opportunities to work remotely. Free Parking: Office parking available on a first-come, first-served basis. If you feel excited, and would like to hear more, don't hesitate to apply, and we will sort everything out as we go! Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain, and more. Serving millions of users worldwide, the Yolo Group is committed to putting the customer at the center of the universe via a wide range of fun, fast and fair products and services. Powered by a team of 1200+ Yoloers from 60+ different nationalities around the world, the Yolo's disruptive DNA is matched only by a desire to take everything we work on "to the moon".
About the Role & Team Performance Marketing is an internal cross -functional team within The Walt Disney Studios Marketing organization. The performance Marketing uses developing and maturing ad technologies to achieve remarkable data-driven results within auction-based or otherwise addressable media platforms; they also support other paid media and marketing efforts with insights, recommendations, and innovative marketing technologies. Performance Marketing includes Marketing Technology and Marketing Science who help drive innovation, as well as units for Performance Marketing Strategy & Operations, Marketing Analytics, and Marketing Compliance who ground the overall team in the business. Together, we strive and collaborate for continuous improvement in advertising effectiveness and efficiency while protecting and enhancing the magical brands of The Walt Disney Studios! We are looking for a Staff Software Engineer to sit in the Marketing Technology Unit, to create, experiment, and innovate with new media performance applications and automations. You'll get to understand the challenges of driving a highly data-driven and technically precise paid media strategy for a variety of titles and brand experiences, all while using the latest technologies and tooling in the data/tech space. If you're interested in working in a highly collaborative team environment embedded directly in a key business unit like this, please get in touch - we'd love to hear from you! What You Will Do Design and build tools that support the existing ad technology teams at The Walt Disney Studios-collectively known as "the performance marketing engine"; allow the teams to scale their work, increase the rate of delivery, and make space for future innovation Drive software engineering and architectural best practices and standards within the team, along with a culture of engineering excellence; uphold standards and rigor around software development, testing, deployment, and documentation Provide mentorship and guidance for team members; evangelize the new tools, best-practices, and data driven decisions Develop and enhance existing capabilities of the Performance Marketing Engine Create tooling and applications that can dynamically manage ad strategy configurations in a variety of social and digital platforms Collaborate with data scientists and product managers to rapidly iterate from prototypes to high-quality, production pipelines; contribute to emerging marketing analytics projects that address pressing business questions from collaborators in The Walt Disney Studios Marketing organization Implement quality controls, monitoring, and other safeguards to ensure optimizations are accurately and safely applied to in-flight ad campaigns and key business metrics are always presented accurately Adapt applications and workflows in the Performance Marketing Engine to changes arising from industry-wide events (such as the iOS14 update or cookie deprecation) as well as to more customary changes like standard updates to partner APIs. Collaborate with Studio Technology team to ensure data fidelity and reenforce larger data initiatives at The Walt Disney Studios Lead efforts to design and create new and innovative enhancements to the Performance Marketing Engine to improve capabilities in: Categorizing and taxonomizing paid media efforts Implement paid media strategies at scale across multiple digital media channels Simplify media operations and improving operational efficiency Required Qualifications & Skills Bachelor's and/or Master's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience 7 years or more of related work experience Shown experience developing well-documented applications and API-based services, using frameworks such as FastAPI (Python) or Sprint Boot (Java) Experience with data-rich environments and a fluency with Python, Spark, and SQL Ability to craft and own CI/CD pipelines for applications, using infrastructure-as-code frameworks such as Terraform or CloudFormation Experience partnering with data science teams to bring pipelines and libraries into robust, production environments Ability to dive deep into any technical component as well as understand and drive the overall systems architecture. Proven ability to manage multiple projects effectively that meet deadlines within a fast-paced environment Understanding of media and marketing, including how to define marketing/ media KPIs Preferred Qualifications Knowledge of ad platforms including DMPs, Google Ads, Facebook/Instagram, Twitter, Innovid, LiveRamp and DSPs (Google DV360, Trade Desk, Verizon Media Group) Familiarity with front-end software development, including Javascript and frameworks like Angular or React Knowledge of Databricks and AWS Cloud Services Knowledge of digital ad serving, tracking and implementation Disability accommodation for employment applications The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. The hiring range for this remote position is $152,200.00 to $204,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Feb 17, 2025
Full time
About the Role & Team Performance Marketing is an internal cross -functional team within The Walt Disney Studios Marketing organization. The performance Marketing uses developing and maturing ad technologies to achieve remarkable data-driven results within auction-based or otherwise addressable media platforms; they also support other paid media and marketing efforts with insights, recommendations, and innovative marketing technologies. Performance Marketing includes Marketing Technology and Marketing Science who help drive innovation, as well as units for Performance Marketing Strategy & Operations, Marketing Analytics, and Marketing Compliance who ground the overall team in the business. Together, we strive and collaborate for continuous improvement in advertising effectiveness and efficiency while protecting and enhancing the magical brands of The Walt Disney Studios! We are looking for a Staff Software Engineer to sit in the Marketing Technology Unit, to create, experiment, and innovate with new media performance applications and automations. You'll get to understand the challenges of driving a highly data-driven and technically precise paid media strategy for a variety of titles and brand experiences, all while using the latest technologies and tooling in the data/tech space. If you're interested in working in a highly collaborative team environment embedded directly in a key business unit like this, please get in touch - we'd love to hear from you! What You Will Do Design and build tools that support the existing ad technology teams at The Walt Disney Studios-collectively known as "the performance marketing engine"; allow the teams to scale their work, increase the rate of delivery, and make space for future innovation Drive software engineering and architectural best practices and standards within the team, along with a culture of engineering excellence; uphold standards and rigor around software development, testing, deployment, and documentation Provide mentorship and guidance for team members; evangelize the new tools, best-practices, and data driven decisions Develop and enhance existing capabilities of the Performance Marketing Engine Create tooling and applications that can dynamically manage ad strategy configurations in a variety of social and digital platforms Collaborate with data scientists and product managers to rapidly iterate from prototypes to high-quality, production pipelines; contribute to emerging marketing analytics projects that address pressing business questions from collaborators in The Walt Disney Studios Marketing organization Implement quality controls, monitoring, and other safeguards to ensure optimizations are accurately and safely applied to in-flight ad campaigns and key business metrics are always presented accurately Adapt applications and workflows in the Performance Marketing Engine to changes arising from industry-wide events (such as the iOS14 update or cookie deprecation) as well as to more customary changes like standard updates to partner APIs. Collaborate with Studio Technology team to ensure data fidelity and reenforce larger data initiatives at The Walt Disney Studios Lead efforts to design and create new and innovative enhancements to the Performance Marketing Engine to improve capabilities in: Categorizing and taxonomizing paid media efforts Implement paid media strategies at scale across multiple digital media channels Simplify media operations and improving operational efficiency Required Qualifications & Skills Bachelor's and/or Master's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience 7 years or more of related work experience Shown experience developing well-documented applications and API-based services, using frameworks such as FastAPI (Python) or Sprint Boot (Java) Experience with data-rich environments and a fluency with Python, Spark, and SQL Ability to craft and own CI/CD pipelines for applications, using infrastructure-as-code frameworks such as Terraform or CloudFormation Experience partnering with data science teams to bring pipelines and libraries into robust, production environments Ability to dive deep into any technical component as well as understand and drive the overall systems architecture. Proven ability to manage multiple projects effectively that meet deadlines within a fast-paced environment Understanding of media and marketing, including how to define marketing/ media KPIs Preferred Qualifications Knowledge of ad platforms including DMPs, Google Ads, Facebook/Instagram, Twitter, Innovid, LiveRamp and DSPs (Google DV360, Trade Desk, Verizon Media Group) Familiarity with front-end software development, including Javascript and frameworks like Angular or React Knowledge of Databricks and AWS Cloud Services Knowledge of digital ad serving, tracking and implementation Disability accommodation for employment applications The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. The hiring range for this remote position is $152,200.00 to $204,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Data Center Delivery - Senior Technical Infra Program Manager, EMEA DC Delivery Job ID: Amazon Data Services UK Limited Amazon are seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our Dublin or London corporate & Data Center offices, the TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business. Our Technical Program Managers are strong communicators both written and verbally and lead multi-discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through Construction and into Operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget. The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few. Key job responsibilities Take large, complex projects and break them down into manageable pieces. Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams. Up to 25% travel is envisaged within EMEA. Be responsible for end-to-end program delivery from pre-contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region. Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects. Build and maintain overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery. Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand. Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements. Regularly report to senior leadership on status of key project metrics vs. commitment of your projects. A day in the life AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS 7+ years experience in capital projects/physical infrastructure or mission critical environments. 5+ years Program Management experience. Proven ability to effectively manage large scale budgets is essential (e.g Building infrastructure projects). Industry experience across either data center, networking engineering, systems engineering or construction management Understanding of critical environments, and large capital projects and technologies (Electrical, Mechanical, Construction, Structural etc.). Bachelor's degree in Construction/Science/Engineering. PREFERRED QUALIFICATIONS Experience presenting to senior executives. Familiarity with one or more AWS products. Experience with data center technologies or operations. Demonstrated ability to use data (including SQL) and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Feb 16, 2025
Full time
Data Center Delivery - Senior Technical Infra Program Manager, EMEA DC Delivery Job ID: Amazon Data Services UK Limited Amazon are seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our Dublin or London corporate & Data Center offices, the TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business. Our Technical Program Managers are strong communicators both written and verbally and lead multi-discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through Construction and into Operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget. The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few. Key job responsibilities Take large, complex projects and break them down into manageable pieces. Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams. Up to 25% travel is envisaged within EMEA. Be responsible for end-to-end program delivery from pre-contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region. Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects. Build and maintain overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery. Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand. Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements. Regularly report to senior leadership on status of key project metrics vs. commitment of your projects. A day in the life AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS 7+ years experience in capital projects/physical infrastructure or mission critical environments. 5+ years Program Management experience. Proven ability to effectively manage large scale budgets is essential (e.g Building infrastructure projects). Industry experience across either data center, networking engineering, systems engineering or construction management Understanding of critical environments, and large capital projects and technologies (Electrical, Mechanical, Construction, Structural etc.). Bachelor's degree in Construction/Science/Engineering. PREFERRED QUALIFICATIONS Experience presenting to senior executives. Familiarity with one or more AWS products. Experience with data center technologies or operations. Demonstrated ability to use data (including SQL) and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Role: Lead Python Developer Location: Remote Salary: 40,000 - 50,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Trav As a led Python Developer, you will be skilled in building and maintaining easy to use web-based software and applications. You'll be a creative coder with a track record of innovation. You will be fluent in using Python, MySQL and have experience implementing and maintaining Python Django. You will be a motivated and self-directed individual, with excellent inter-personal skills and a breadth of software development knowledge. This role is a full-time role primarily based remotely. You will report into the Head of Engineering. Responsibilities Developing and maintaining web applications: Writing efficient, reusable, and reliable Python code to build and maintain online applications. Collaborating with cross-functional teams: Working closely with other developers, designers, and product managers to create high-quality software solutions. Implementing security and data protection: Ensuring the security of applications and data by implementing best practices and security measures. Debugging and troubleshooting: Identifying and fixing bugs and performance issues in the codebase. Writing unit tests and integration tests: Creating and maintaining tests to ensure the reliability and stability of the software. Participating in code reviews: Reviewing code written by other developers and providing feedback. Staying current with industry trends: Keeping up with the latest developments in Python and related technologies to ensure the use of best practices and modern tools. Documenting code and processes: Writing clear and concise documentation for the codebase and development processes. Knowledge sharing: Providing guidance and support to less experienced developers to help them grow and improve their skills. Knowledge, skills and experience Essential 3+ years' experience in building and testing web applications using Python. Extensive knowledge of Python programming language. Knowledge of Python Django and/or experience or writing and maintain REST APIs Experience in database design. The ability to multi-task with several ongoing system projects at any one time. Technically minded with an ability to translate technical issues into simple solutions. Excellent problem-solving skills, being able to think outside the box to find resolutions. Good planning and organisational skills with the ability to work with competing deadlines. Ability to learn quickly. A self-learner with excellent organisation skills. Have an eye for detail. Desirable Experience with Vue.js. Experience with Python Flask Experience with the Laravel PHP Framework. An understanding of CI/CD Best practices and implementation. Good experience of debugging skills. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Feb 15, 2025
Full time
Role: Lead Python Developer Location: Remote Salary: 40,000 - 50,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Trav As a led Python Developer, you will be skilled in building and maintaining easy to use web-based software and applications. You'll be a creative coder with a track record of innovation. You will be fluent in using Python, MySQL and have experience implementing and maintaining Python Django. You will be a motivated and self-directed individual, with excellent inter-personal skills and a breadth of software development knowledge. This role is a full-time role primarily based remotely. You will report into the Head of Engineering. Responsibilities Developing and maintaining web applications: Writing efficient, reusable, and reliable Python code to build and maintain online applications. Collaborating with cross-functional teams: Working closely with other developers, designers, and product managers to create high-quality software solutions. Implementing security and data protection: Ensuring the security of applications and data by implementing best practices and security measures. Debugging and troubleshooting: Identifying and fixing bugs and performance issues in the codebase. Writing unit tests and integration tests: Creating and maintaining tests to ensure the reliability and stability of the software. Participating in code reviews: Reviewing code written by other developers and providing feedback. Staying current with industry trends: Keeping up with the latest developments in Python and related technologies to ensure the use of best practices and modern tools. Documenting code and processes: Writing clear and concise documentation for the codebase and development processes. Knowledge sharing: Providing guidance and support to less experienced developers to help them grow and improve their skills. Knowledge, skills and experience Essential 3+ years' experience in building and testing web applications using Python. Extensive knowledge of Python programming language. Knowledge of Python Django and/or experience or writing and maintain REST APIs Experience in database design. The ability to multi-task with several ongoing system projects at any one time. Technically minded with an ability to translate technical issues into simple solutions. Excellent problem-solving skills, being able to think outside the box to find resolutions. Good planning and organisational skills with the ability to work with competing deadlines. Ability to learn quickly. A self-learner with excellent organisation skills. Have an eye for detail. Desirable Experience with Vue.js. Experience with Python Flask Experience with the Laravel PHP Framework. An understanding of CI/CD Best practices and implementation. Good experience of debugging skills. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Senior DevOps Consultant, Professional Services, UK NatSec, WWPS AWS Professional Services provides a flexible career path, providing you access to learn AWS Services, gain AWS and industry Certifications. We encourage you to use your creative cloud skills to implement technical and business solutions for our customers. This is a customer facing role however we operate a hybrid working model (remote and face to face). You will be required to travel to UK client locations ( 3 days on customer site per week) to deliver professional services to our customers. About you Are you a technical professional with experience working on technical and business transformations? Would you like to work with our customers to help them understand and leverage the benefits of the AWS Cloud? Would you like a career that gives you opportunities to help customers use cloud computing to do new things? Can you help customers understand cloud technologies through consulting on a multi-disciplinary team? Do you have experience in helping customers to analyse existing systems and to design and deliver modern solutions? Amazon Web Services (AWS) is looking for individuals who have a technical background and have the desire to use cloud computing to help accelerate our growing National Security and Public Safety Professional Services business in the UK. AWS Professional Services offers: A rewarding, flexible career, with the opportunity to develop your technical, and consultancy skills The ability to learn on the job and expand your skills Dedicated training with time to gain AWS and industry certifications Direct access to AWS Service and Training teams AWS Professional Services technology presents a real opportunity to transform service delivery as well as increase operational efficiencies, and we need passionate, experienced cloud consultants to help our customers realise those benefits. Our consultants collaborate with customer teams to deliver proof-of-concept projects, workshops and architecture assessments, provide advisory services and lead implementation projects working with AWS customers. Key job responsibilities Scoping and delivering on-site technical engagements with partners and customers, including participating in pre-sales on-site visits, understanding customer requirements, proposing and presenting packaged offerings, and scoping custom solution engagements. You will contribute to documentation such as statements of work and estimates. Delivering on-site projects proving the use of services to support new distributed computing solutions that often span private cloud. Engagements will include existing applications as well as the development of new innovations using services, and will include a mix of hands on development as well as artefact creation. Collaborating with Solution Architects, account managers, training and support teams to inspire partners and customers to learn about and use the wide range of AWS services, and to evolve or migrate their systems to take advantage of new functionality. Working with engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share real world challenges and recommend new capabilities that would simplify adoption and drive greater value from use of AWS services. A day in the life Working Backwards from desired customer outcomes to design and deliver technical solutions Working on projects with autonomy and discretion Advising customers how to implement solutions Assisting customers with building Proof of Concepts and implementing AWS services Collaborating with Sales and AWS Service Teams Researching, validating, and beta testing new AWS Services Presenting workshops one to one, or one to many About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Minimum Requirements Experience as technical specialist in design and architecture Experience in external or internal customer facing, complex and large scale project management Experience in software development with object oriented language Experience in database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) UK Government Security Clearance is required for this role Experience in cloud based solution (AWS or equivalent), system, network and operating system Hands-on experience with AWS or another cloud provider An AWS Certification - DevOps Associate or a Specialty Cert Experience in consulting, design and implementation of serverless distributed solutions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our accommodations page.
Feb 13, 2025
Full time
Senior DevOps Consultant, Professional Services, UK NatSec, WWPS AWS Professional Services provides a flexible career path, providing you access to learn AWS Services, gain AWS and industry Certifications. We encourage you to use your creative cloud skills to implement technical and business solutions for our customers. This is a customer facing role however we operate a hybrid working model (remote and face to face). You will be required to travel to UK client locations ( 3 days on customer site per week) to deliver professional services to our customers. About you Are you a technical professional with experience working on technical and business transformations? Would you like to work with our customers to help them understand and leverage the benefits of the AWS Cloud? Would you like a career that gives you opportunities to help customers use cloud computing to do new things? Can you help customers understand cloud technologies through consulting on a multi-disciplinary team? Do you have experience in helping customers to analyse existing systems and to design and deliver modern solutions? Amazon Web Services (AWS) is looking for individuals who have a technical background and have the desire to use cloud computing to help accelerate our growing National Security and Public Safety Professional Services business in the UK. AWS Professional Services offers: A rewarding, flexible career, with the opportunity to develop your technical, and consultancy skills The ability to learn on the job and expand your skills Dedicated training with time to gain AWS and industry certifications Direct access to AWS Service and Training teams AWS Professional Services technology presents a real opportunity to transform service delivery as well as increase operational efficiencies, and we need passionate, experienced cloud consultants to help our customers realise those benefits. Our consultants collaborate with customer teams to deliver proof-of-concept projects, workshops and architecture assessments, provide advisory services and lead implementation projects working with AWS customers. Key job responsibilities Scoping and delivering on-site technical engagements with partners and customers, including participating in pre-sales on-site visits, understanding customer requirements, proposing and presenting packaged offerings, and scoping custom solution engagements. You will contribute to documentation such as statements of work and estimates. Delivering on-site projects proving the use of services to support new distributed computing solutions that often span private cloud. Engagements will include existing applications as well as the development of new innovations using services, and will include a mix of hands on development as well as artefact creation. Collaborating with Solution Architects, account managers, training and support teams to inspire partners and customers to learn about and use the wide range of AWS services, and to evolve or migrate their systems to take advantage of new functionality. Working with engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share real world challenges and recommend new capabilities that would simplify adoption and drive greater value from use of AWS services. A day in the life Working Backwards from desired customer outcomes to design and deliver technical solutions Working on projects with autonomy and discretion Advising customers how to implement solutions Assisting customers with building Proof of Concepts and implementing AWS services Collaborating with Sales and AWS Service Teams Researching, validating, and beta testing new AWS Services Presenting workshops one to one, or one to many About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Minimum Requirements Experience as technical specialist in design and architecture Experience in external or internal customer facing, complex and large scale project management Experience in software development with object oriented language Experience in database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) UK Government Security Clearance is required for this role Experience in cloud based solution (AWS or equivalent), system, network and operating system Hands-on experience with AWS or another cloud provider An AWS Certification - DevOps Associate or a Specialty Cert Experience in consulting, design and implementation of serverless distributed solutions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our accommodations page.
We are seeking a Head of Product Analytics to join our Product Leadership Team, a pivotal role in shaping and executing our product strategy. This is an exciting opportunity to lead the analytics function and empower product teams with the insights and tools they need to drive data-informed decisions. You will be a strategic partner and hands-on expert, ensuring that our products are aligned with both customer needs and business objectives. As the Head of Product Analytics, you will be responsible for building a comprehensive analytics strategy, enabling our teams to measure, analyze, and optimize product performance. Your work will provide the foundation for data-driven innovation and excellence across our product portfolio. Working at our company means working at a young, international, and fast-paced fintech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun! Your daily tasks will be: Define and Implement Product Analytics Strategy : Develop and lead the overall product analytics strategy, including the design of the operating model, selection of analytics tools, and implementation of best practices for product measurement and reporting. Inform Product Strategy : Inform and influence the overall product strategy with insights gained across the product system. Empower Data-Driven Decision Making : Partner with product managers and teams to deliver actionable insights that inform product development, feature prioritization, and user experience enhancements. Build & Lead a High-Performing Analytics Team : Recruit, mentor, and develop a team to support the evolving needs of our product teams. Analytics Tools and Infrastructure : Oversee the evaluation, selection, and implementation of analytics tools and platforms to ensure teams have access to high-quality data, reports, and dashboards. Cross-functional Collaboration : Collaborate with stakeholders across product, engineering, marketing, and leadership to align analytics efforts with broader business goals. Ensure that product metrics are aligned with KPIs and OKRs, and support the delivery of business outcomes. Data Governance and Quality Assurance : Ensure data accuracy, reliability, and governance across the product organization. Develop data quality standards, implement rigorous processes, and establish guardrails for clean and meaningful analysis. Advanced Analytics and Insights : Develop predictive models, customer segmentation, and other advanced analytical techniques to support proactive product decisions, including personalization, optimization, and growth opportunities. Monitor and Report on Product Performance : Create and deliver reports and dashboards to track key product performance indicators (KPIs) such as user engagement, retention, and conversion. Present insights and recommendations to senior leadership. Support Experimentation and A/B Testing : Support the design and implementation of A/B testing frameworks and experimentation methodologies to evaluate new features and product improvements. Translate test results into actionable product changes. Stay Ahead of Industry Trends : Keep up-to-date with industry trends, emerging technologies, and best practices in product analytics and data science, ensuring our analytics approach remains cutting-edge. What we expect from you: Leadership and Team Management: Proven ability to set goals and priorities for the team, ensuring timely delivery of high-quality results. Experience in leading and mentoring analytics teams. Technical Expertise: Strong technical knowledge in SQL, NoSQL, statistical analysis, and the use of AI tools to enhance analytical outputs. Proficiency in creating and managing complex data pipelines. Product Analytics Experience: A minimum of 4-5+ years of experience in Product Analytics in the software industry, with a track record of delivering impactful analytics solutions, implementing tools, and driving process & best practices. Business Requirements: Experience in gathering and documenting business requirements and converting these into an actionable plan. Analytical and Communication Skills: Exceptional analytical abilities with the skill to translate complex concepts into clear, concise, and actionable documentation. Excellent communication skills to effectively collaborate with diverse teams and stakeholders. Detail-Oriented Approach: A meticulous mindset focused on delivering high-quality, user-centric solutions. What will you find at Yolo Group: Generous Learning & Development Package: Personalized development plans, trainings, and company-wide knowledge sharing sessions. Opportunity to Invest: Become a part of the Group's venture fund, Slice of Yolo, and invest in our future. Well-Being Focus: Monthly sports allowance, in-house gym, relaxing sleeping pods at HQ, three wellness days per year, generous sick leave, mental health support through Siffi, and private health insurance. Celebrating Together: Birthday day off, additional paid vacation days for personal life milestones (like your child's first school day, marriage, and more). Recognition for Milestones: Enjoy tenure-driven benefits to celebrate your personal and professional journey with us. Comfortable Work Environment: Cozy offices with an in-house cafeteria, an abundance of fresh fruit, snacks, drinks, and a positive atmosphere. Exclusive Discounts: Access to discounts at Yolo Partners' ventures, including Yolo Squash, Shang Shi, and various restaurants and cafes. Unforgettable Events: Attend legendary events and network with colleagues across the entire Group. Temporary Remote Working Options: Enjoy flexibility with opportunities to work remotely. Free Parking: Office parking available on a first-come, first-served basis. If you feel excited and would like to hear more, don't hesitate to apply, and we will sort everything out as we go! Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain, and more. Serving millions of users worldwide, the Yolo Group is committed to putting the customer at the center of the universe via a wide range of fun, fast and fair products and services. Powered by a team of 1200+ Yoloers from 60+ different nationalities around the world, the Yolo's disruptive DNA is matched only by a desire to take everything we work on "to the moon".
Feb 13, 2025
Full time
We are seeking a Head of Product Analytics to join our Product Leadership Team, a pivotal role in shaping and executing our product strategy. This is an exciting opportunity to lead the analytics function and empower product teams with the insights and tools they need to drive data-informed decisions. You will be a strategic partner and hands-on expert, ensuring that our products are aligned with both customer needs and business objectives. As the Head of Product Analytics, you will be responsible for building a comprehensive analytics strategy, enabling our teams to measure, analyze, and optimize product performance. Your work will provide the foundation for data-driven innovation and excellence across our product portfolio. Working at our company means working at a young, international, and fast-paced fintech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun! Your daily tasks will be: Define and Implement Product Analytics Strategy : Develop and lead the overall product analytics strategy, including the design of the operating model, selection of analytics tools, and implementation of best practices for product measurement and reporting. Inform Product Strategy : Inform and influence the overall product strategy with insights gained across the product system. Empower Data-Driven Decision Making : Partner with product managers and teams to deliver actionable insights that inform product development, feature prioritization, and user experience enhancements. Build & Lead a High-Performing Analytics Team : Recruit, mentor, and develop a team to support the evolving needs of our product teams. Analytics Tools and Infrastructure : Oversee the evaluation, selection, and implementation of analytics tools and platforms to ensure teams have access to high-quality data, reports, and dashboards. Cross-functional Collaboration : Collaborate with stakeholders across product, engineering, marketing, and leadership to align analytics efforts with broader business goals. Ensure that product metrics are aligned with KPIs and OKRs, and support the delivery of business outcomes. Data Governance and Quality Assurance : Ensure data accuracy, reliability, and governance across the product organization. Develop data quality standards, implement rigorous processes, and establish guardrails for clean and meaningful analysis. Advanced Analytics and Insights : Develop predictive models, customer segmentation, and other advanced analytical techniques to support proactive product decisions, including personalization, optimization, and growth opportunities. Monitor and Report on Product Performance : Create and deliver reports and dashboards to track key product performance indicators (KPIs) such as user engagement, retention, and conversion. Present insights and recommendations to senior leadership. Support Experimentation and A/B Testing : Support the design and implementation of A/B testing frameworks and experimentation methodologies to evaluate new features and product improvements. Translate test results into actionable product changes. Stay Ahead of Industry Trends : Keep up-to-date with industry trends, emerging technologies, and best practices in product analytics and data science, ensuring our analytics approach remains cutting-edge. What we expect from you: Leadership and Team Management: Proven ability to set goals and priorities for the team, ensuring timely delivery of high-quality results. Experience in leading and mentoring analytics teams. Technical Expertise: Strong technical knowledge in SQL, NoSQL, statistical analysis, and the use of AI tools to enhance analytical outputs. Proficiency in creating and managing complex data pipelines. Product Analytics Experience: A minimum of 4-5+ years of experience in Product Analytics in the software industry, with a track record of delivering impactful analytics solutions, implementing tools, and driving process & best practices. Business Requirements: Experience in gathering and documenting business requirements and converting these into an actionable plan. Analytical and Communication Skills: Exceptional analytical abilities with the skill to translate complex concepts into clear, concise, and actionable documentation. Excellent communication skills to effectively collaborate with diverse teams and stakeholders. Detail-Oriented Approach: A meticulous mindset focused on delivering high-quality, user-centric solutions. What will you find at Yolo Group: Generous Learning & Development Package: Personalized development plans, trainings, and company-wide knowledge sharing sessions. Opportunity to Invest: Become a part of the Group's venture fund, Slice of Yolo, and invest in our future. Well-Being Focus: Monthly sports allowance, in-house gym, relaxing sleeping pods at HQ, three wellness days per year, generous sick leave, mental health support through Siffi, and private health insurance. Celebrating Together: Birthday day off, additional paid vacation days for personal life milestones (like your child's first school day, marriage, and more). Recognition for Milestones: Enjoy tenure-driven benefits to celebrate your personal and professional journey with us. Comfortable Work Environment: Cozy offices with an in-house cafeteria, an abundance of fresh fruit, snacks, drinks, and a positive atmosphere. Exclusive Discounts: Access to discounts at Yolo Partners' ventures, including Yolo Squash, Shang Shi, and various restaurants and cafes. Unforgettable Events: Attend legendary events and network with colleagues across the entire Group. Temporary Remote Working Options: Enjoy flexibility with opportunities to work remotely. Free Parking: Office parking available on a first-come, first-served basis. If you feel excited and would like to hear more, don't hesitate to apply, and we will sort everything out as we go! Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain, and more. Serving millions of users worldwide, the Yolo Group is committed to putting the customer at the center of the universe via a wide range of fun, fast and fair products and services. Powered by a team of 1200+ Yoloers from 60+ different nationalities around the world, the Yolo's disruptive DNA is matched only by a desire to take everything we work on "to the moon".
The newly formed Solution Validation Growth (SVG) team within Consumer payments is looking for an individual with a technical bent of mind and interest in product ownership to help us continue to grow and launch new features and services. This role reports to the Validation vertical within SVG. The Technical Product Manager requires hands-on experience which includes the following responsibilities: Work closely with Visa's technology and product teams to understand new business initiatives as well as the impact on current and new client projects and build the Validation platform for Sandbox and Production, being the Product owner for the Validation platform. Discuss technical implementation details with architects and other technical teams. Collaborate with engineering teams to build robust, reliable, and scalable payment processing platforms. Proactively identify and recommend opportunities for process improvement resulting in improved efficiency and effectiveness, cost/benefit analysis, and increased customer satisfaction. Build and enhance positive working relationships with internal and external stakeholders. Prepare and maintain detailed project artifacts, including project plans, status reports, meeting minutes, and issues logs in support of client projects and/or initiatives. Manage internal and external project communications (meeting minutes, dashboards, etc.), providing regular and consistent updates to appropriate parties. Report on client project accomplishments and deliverables to management and different stakeholders. Lead the User Acceptance Test strategy. Define product/technical requirements which involve writing clear, thorough, and detailed user stories for complex features and product sets. Work closely with development and QA organizations to ensure technical specifications and final products meet business requirements. Support the development team in building deliverables in accordance with compliance, security, and quality standards for Visa required deliverables and the card payment ecosystem. Participate in daily scrum meetings for the teams executing on projects being driven. This position may require off-scheduled work including late evenings/weekends in support of client and company configuration changes and associated post-production validation. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Basic Qualifications: 5 or more years of work experience with a bachelor's degree or 3 or more years of relevant experience with an Advanced Degree in the job offered or in a related product manager, systems analyst, or software engineer occupation. Experience with product management software tools such as Rally and Jira Align. Knowledge of software development lifecycle in an e-commerce or web environment. Technical implementations of medium-large scale, highly available, robust web or mobile applications. Experience in technology design of new solutions. Technical experience in managing products built using Java technologies, API (SOAP & REST), Web & Mobile Development. Hands-on experience in developing roadmaps, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, ever-changing environment. Proficiency working in an agile environment. Experience working in the Payments space. Skills/Preferred Qualifications: Must be proficient in writing code and building POCs, ideally using JavaScript/TypeScript, React, and Node.js. Experience in scripting for API testing tools such as Postman or similar. Experience building front-end and back-end applications. Expert in web service standards and related patterns (REST, gRPC). Solid understanding of database technologies including SQL. Proven analytical and problem-solving skills. Ability to respond resourcefully to new demands, priorities, and challenges. Experience in Identity solutions like oAuth, OpenID Connect, SAML, security tokens (JWS, JWE, access token, id token) or other IAM. Knowledge of Cryptography & Key Management. Basic understanding of B2B API integration. Customer-facing (communicative) skills. Analytical mind - Curious mindset with an interest in solving problems alongside strong analytical and quantitative skills, driving insight from data analysis. Ability to shift priorities and demonstrate proactive willingness to help others. Understanding of how decisions may affect other teams and contribute to overall success. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 01, 2025
Full time
The newly formed Solution Validation Growth (SVG) team within Consumer payments is looking for an individual with a technical bent of mind and interest in product ownership to help us continue to grow and launch new features and services. This role reports to the Validation vertical within SVG. The Technical Product Manager requires hands-on experience which includes the following responsibilities: Work closely with Visa's technology and product teams to understand new business initiatives as well as the impact on current and new client projects and build the Validation platform for Sandbox and Production, being the Product owner for the Validation platform. Discuss technical implementation details with architects and other technical teams. Collaborate with engineering teams to build robust, reliable, and scalable payment processing platforms. Proactively identify and recommend opportunities for process improvement resulting in improved efficiency and effectiveness, cost/benefit analysis, and increased customer satisfaction. Build and enhance positive working relationships with internal and external stakeholders. Prepare and maintain detailed project artifacts, including project plans, status reports, meeting minutes, and issues logs in support of client projects and/or initiatives. Manage internal and external project communications (meeting minutes, dashboards, etc.), providing regular and consistent updates to appropriate parties. Report on client project accomplishments and deliverables to management and different stakeholders. Lead the User Acceptance Test strategy. Define product/technical requirements which involve writing clear, thorough, and detailed user stories for complex features and product sets. Work closely with development and QA organizations to ensure technical specifications and final products meet business requirements. Support the development team in building deliverables in accordance with compliance, security, and quality standards for Visa required deliverables and the card payment ecosystem. Participate in daily scrum meetings for the teams executing on projects being driven. This position may require off-scheduled work including late evenings/weekends in support of client and company configuration changes and associated post-production validation. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Basic Qualifications: 5 or more years of work experience with a bachelor's degree or 3 or more years of relevant experience with an Advanced Degree in the job offered or in a related product manager, systems analyst, or software engineer occupation. Experience with product management software tools such as Rally and Jira Align. Knowledge of software development lifecycle in an e-commerce or web environment. Technical implementations of medium-large scale, highly available, robust web or mobile applications. Experience in technology design of new solutions. Technical experience in managing products built using Java technologies, API (SOAP & REST), Web & Mobile Development. Hands-on experience in developing roadmaps, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, ever-changing environment. Proficiency working in an agile environment. Experience working in the Payments space. Skills/Preferred Qualifications: Must be proficient in writing code and building POCs, ideally using JavaScript/TypeScript, React, and Node.js. Experience in scripting for API testing tools such as Postman or similar. Experience building front-end and back-end applications. Expert in web service standards and related patterns (REST, gRPC). Solid understanding of database technologies including SQL. Proven analytical and problem-solving skills. Ability to respond resourcefully to new demands, priorities, and challenges. Experience in Identity solutions like oAuth, OpenID Connect, SAML, security tokens (JWS, JWE, access token, id token) or other IAM. Knowledge of Cryptography & Key Management. Basic understanding of B2B API integration. Customer-facing (communicative) skills. Analytical mind - Curious mindset with an interest in solving problems alongside strong analytical and quantitative skills, driving insight from data analysis. Ability to shift priorities and demonstrate proactive willingness to help others. Understanding of how decisions may affect other teams and contribute to overall success. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
You will support business and IT solutions and optimisation through platform improvement and operate as an expert in distributed software systems and integration patterns. You will use e-commerce and transactional processing systems knowledge to oversee the platform technology approach, technical debt and development. You will report to the Senior IT Architect and be based in the UK. This role is remote friendly. You Will: Improve future state technology architecture Design and implement technical infrastructure for the Association. Assess the current infrastructure and propose enhancements. Help find solutions for technology programmes. Manage the technical debt. Analyse and evaluate technology Assist analysts, project managers and executives by aligning technical implementation with solutions and requirements. Provide recommendations to address potential threats. Craft and uphold technical architectural blueprints and standards that direct the development of technological solutions. Establish a library of architectural resources. Deliver outcomes by leading team collaboration Contribute to professional development programmes and share knowledge throughout the IT team. Develop relationships with technology implementation teams and service providers. You Have: Bachelor's degree in computer science, information technology, system analysis or a related study, or equivalent experience. 5+ years design and implementation experience in IT in areas such as infrastructure and network design, application development, application programming interfaces (APIs), middleware, servers and storage, database management and operations, clustering technologies, virtualization, cloud technologies or Active Directory and protocols. Understanding of system development life cycle methodologies (e.g., waterfall, spiral, Agile software development, rapid prototyping, incremental, synchronise and stabilise, and DevOps). Knowledge of computer hardware and networking systems. Familiarity with programming languages such as SQL, React, Java etc. Knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL). Experience in Technical or Application Architecture, application development and systems management. Experience with software, hardware, architecture frameworks, and corporate technology and trends (e.g., IOT, ETL, cloud architectures, AWS, ERP, and Headless Commerce). Experience in Governance. How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, and an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities, so in addition to our core benefits to support your health, we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development. About Us: At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Jan 26, 2025
Full time
You will support business and IT solutions and optimisation through platform improvement and operate as an expert in distributed software systems and integration patterns. You will use e-commerce and transactional processing systems knowledge to oversee the platform technology approach, technical debt and development. You will report to the Senior IT Architect and be based in the UK. This role is remote friendly. You Will: Improve future state technology architecture Design and implement technical infrastructure for the Association. Assess the current infrastructure and propose enhancements. Help find solutions for technology programmes. Manage the technical debt. Analyse and evaluate technology Assist analysts, project managers and executives by aligning technical implementation with solutions and requirements. Provide recommendations to address potential threats. Craft and uphold technical architectural blueprints and standards that direct the development of technological solutions. Establish a library of architectural resources. Deliver outcomes by leading team collaboration Contribute to professional development programmes and share knowledge throughout the IT team. Develop relationships with technology implementation teams and service providers. You Have: Bachelor's degree in computer science, information technology, system analysis or a related study, or equivalent experience. 5+ years design and implementation experience in IT in areas such as infrastructure and network design, application development, application programming interfaces (APIs), middleware, servers and storage, database management and operations, clustering technologies, virtualization, cloud technologies or Active Directory and protocols. Understanding of system development life cycle methodologies (e.g., waterfall, spiral, Agile software development, rapid prototyping, incremental, synchronise and stabilise, and DevOps). Knowledge of computer hardware and networking systems. Familiarity with programming languages such as SQL, React, Java etc. Knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL). Experience in Technical or Application Architecture, application development and systems management. Experience with software, hardware, architecture frameworks, and corporate technology and trends (e.g., IOT, ETL, cloud architectures, AWS, ERP, and Headless Commerce). Experience in Governance. How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, and an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities, so in addition to our core benefits to support your health, we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development. About Us: At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Contract Oracle Developer £460 per day (Inside IR35) Edinburgh (Remote/WFH) Initial 3 months - further extensions possible A market leading retail organisation with a strong presence across the UK, are seeking a Contract Oracle Developer to join on an initial 3-month contract, with a probable six-months extension (and possible further extensions). A successful candidate will be involved in developing high quality applications for the retail business, while also providing operational, technical application and systems support to customers and internal business functions. In addition, this position also involves providing designs and input to designs of retail application services. Key Skills A suitable candidate will have: Strong Oracle SQL/PLSQL experience with emphasis on robust code. Strong analytical and problem-solving skills. Strong verbal and written communication skills. The ability to work independently and as a strong team player depending on requirements. The ability to collaborate with various stakeholders. Oracle Apex Roles and Responsibilities A successful candidate will: Be involved in the design and development of application software improvements, as well as project work as part of the development team. Ensure that solutions have robust designs which are implemented to high standards providing quality solutions to the test team. Work as part of the development team following existing processes and standards and embracing the team's continuous improvement mentality. Ensure all work is well documented and join the team in taking ownership of maintaining internal documents for knowledge share. Incorporate security, governance, and control standards/policies into designs. Provide input to application/infrastructure scalability, capacity planning and performance improvements/planning for our clients services. Support the introduction/expansion of application monitoring, performance tuning and testing. Work with Development and Test managers to ensure that implementation, backup, and roll-back plans are in place for all changes and live services. Contract rate: £400 - £450 per day This role may suit candidates, who hold the following job titles : Oracle Developer, Application Support Engineer Deerfoot IT is one of the UK's most established, independent IT recruitment specialists. We are keen to foster strong relationships with IT consultants based on providing a transparent and supportive service. Now in our 24th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT: Est. 1997. REC member. ISO certified Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). We never send your CV without your email authorisation. Deerfoot is acting as an Employment Business in relation to this vacancy. V3 160317 Deerfoot IT Resources Ltd is acting as an Employment Business in relation to this vacancy.
Dec 06, 2023
Contractor
Contract Oracle Developer £460 per day (Inside IR35) Edinburgh (Remote/WFH) Initial 3 months - further extensions possible A market leading retail organisation with a strong presence across the UK, are seeking a Contract Oracle Developer to join on an initial 3-month contract, with a probable six-months extension (and possible further extensions). A successful candidate will be involved in developing high quality applications for the retail business, while also providing operational, technical application and systems support to customers and internal business functions. In addition, this position also involves providing designs and input to designs of retail application services. Key Skills A suitable candidate will have: Strong Oracle SQL/PLSQL experience with emphasis on robust code. Strong analytical and problem-solving skills. Strong verbal and written communication skills. The ability to work independently and as a strong team player depending on requirements. The ability to collaborate with various stakeholders. Oracle Apex Roles and Responsibilities A successful candidate will: Be involved in the design and development of application software improvements, as well as project work as part of the development team. Ensure that solutions have robust designs which are implemented to high standards providing quality solutions to the test team. Work as part of the development team following existing processes and standards and embracing the team's continuous improvement mentality. Ensure all work is well documented and join the team in taking ownership of maintaining internal documents for knowledge share. Incorporate security, governance, and control standards/policies into designs. Provide input to application/infrastructure scalability, capacity planning and performance improvements/planning for our clients services. Support the introduction/expansion of application monitoring, performance tuning and testing. Work with Development and Test managers to ensure that implementation, backup, and roll-back plans are in place for all changes and live services. Contract rate: £400 - £450 per day This role may suit candidates, who hold the following job titles : Oracle Developer, Application Support Engineer Deerfoot IT is one of the UK's most established, independent IT recruitment specialists. We are keen to foster strong relationships with IT consultants based on providing a transparent and supportive service. Now in our 24th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT: Est. 1997. REC member. ISO certified Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). We never send your CV without your email authorisation. Deerfoot is acting as an Employment Business in relation to this vacancy. V3 160317 Deerfoot IT Resources Ltd is acting as an Employment Business in relation to this vacancy.
This is an exciting opportunity to join the Verint Cloud Platform development team to build challenging, high quality product features using the latest cloud technologies and techniques, which will serve our world-wide customer base. The Sr. Software Engineer contributes to the design, development, and implementation of services on the Cloud Platform. The role utilizes proficiency and skills to work on projects. The engineer possesses experience with commonly used programming and design concepts, practices, and procedures and relies on pre-established guidelines to perform the functions of the position under minimal supervision. In addition, the role utilizes current experience and judgment to plan and accomplish goals. Principal Duties and Essential Responsibilities Designs, implements and tests complex software application/services/systems. Responsible for mid-level designs and contributes to high-level designs. Leads and participates in design reviews. Provides effective communication with local and geographically distributed team members. Participates in the testing process through TDD, test review and analysis, test execution, and certification of software. Provides peer advisement to other Senior Software, Software and Associate Software Engineers, through code/design reviews and peer-programming efforts. Interacts with Product Owner to ensure that specifications are satisfied. Communicates design, reliability and maintenance problems to appropriate internal resources. Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software errors. Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Escalates urgent issues to Engineering Management. Job Metrics The delivery of high quality product features to customers in a productive manner. Development of product code within an agile process. Design and automate tests whilst working with QA Engineers to create effective test plans. Engage in some research of new technologies & architectures to improve product. Work independently and with a remote peer group. Contribute to daily stand-ups, sprint planning meetings and retrospectives. Effective mentoring of guide junior staff. Key tasks Software Development Designs and implements high quality, re-usable code. Ensure that code adheres to company software guidelines. Employs TDD techniques and automate test cases & test harnesses to enhance quality of product functionality. Incorporate Non-functional requirements into the design of the product features in order to deliver a high quality of service to customers. Technical Innovation Work on complex projects with some supervision and has latitude for judgment on own experience and expertise. Assists less experienced peers. Team collaboration with clear communication Provide effective communication with distributed team members. Escalate urgent issues to quality assurance and management. Participate in Design and sprint planning reviews. Process Adherence Promote a cloud development ethos and culture Follows Test Driven Development best practice Development and management of automated build and deployment systems. Contribute to or lead customer Support issue resolution and / or reviews. Key interfaces Internal Development Manager Software Developers Architects QA Engineers Technical Writers Support Engineers DevOps and Cloud Operations External Partners Customers Vendors / 3 rd Party Suppliers Key experience and Qualifications required Summary: Experience of developing software at scale for a minimum of 5 years is essential. A solid understanding of Agile working practices and methodologies is essential with at least 2 years of experience. Strong proficiency in Java programming of at least 5 years. And knowledge of various frameworks and open source libraries related to that stack. Experience in Object Oriented analysis and design is essential. The ability to demonstrate a working knowledge of and experience of cloud platforms such as Amazon AWS is essential. Experience of developing micro services using spring boot is essential Experience with deploying as docker containers is desirable. Strong proficiency in either front end development technologies or developing REST based web services is desirable. The ability to demonstrate experience in the automation of Software testing and build systems are essential. Excellent analytical and problem-solving skills is essential Ability to work both independently as well as in a dynamic, distributed team environment is essential. The ability to demonstrate strong written and verbal communication skills is essential. Ability to mentor less experienced developers is desirable Industry specific: Regarded as very knowledgeable/experienced in the following areas: Experience of developing for a cloud platform such as AWS, Azure or Google cloud Environment : The ability to demonstrate Design and architect tasks within a delivery plan is essential. The ability to work independently and within development teams in an agile manner is essential. The ability to contribute to a cross-functional team in daily stand-ups, sprint planning meetings and retrospectives is essential. The ability to work in a global environment and interface with remote groups is essential. Location : This role will be based in our Belfast office in the Titanic Quarter. Occasional travel to other Engineering sites may be required. Specific Qualifications & Accreditations Essential : BSc in Computer Science, Information Technology, or Equivalent degree. Desirable : Any relevant Software Engineering Certifications. Product/Technical: Skills and experience in the following skill is essential:. Cloud based development with Amazon Web Services or similar Micro Services architecture. Linux and/or Windows OS. The Micro Services design pattern REST API & SOAP API patterns Linux and/or Windows Skills and experience in one or more skills from the following list is essential: Front end development technologies (JavaScript, HTML, CSS) Developing/consuming REST based web services. Use interface design and implementation which ideally incorporates Responsive Design, progressive enhancement, accessibility, localization and internationalization Skills and experience in a two or more of the skills below is desired: BDD principles with Cucumber. TDD principles with either TestNG or Junit. UI test Automation with Selenium. Monitoring and Logging: ELK (Elasticsearch, Logstash, Kibana), Prometheus and Grafana. Skills and experience in several of the skills below is desired: Build tools such as Jenkins, Maven, as part of CICD pipelines. Modern JavaScript frameworks such as React, or Angular. Working knowledge of distributed source control solutions such as Git. Packaging and Deployment Automation Docker, Amazon AMI, Kubernetes Databases such as MS SQL / Oracle. Professional/Task: Experience in all phases of the software development life cycle is essential i.e. design, develop, test, support. Experience working cross-functionally using an agile methodology, such as SCRUM is essential. Experience of implementing Continuous Integration and Continuous Deployment/Delivery pipelines is desired. Good problem-solving skills and troubleshooting skills that enable root cause analysis to be performed is essential. Experience with estimating engineering effort, prioritizing tasks.
Dec 20, 2022
Full time
This is an exciting opportunity to join the Verint Cloud Platform development team to build challenging, high quality product features using the latest cloud technologies and techniques, which will serve our world-wide customer base. The Sr. Software Engineer contributes to the design, development, and implementation of services on the Cloud Platform. The role utilizes proficiency and skills to work on projects. The engineer possesses experience with commonly used programming and design concepts, practices, and procedures and relies on pre-established guidelines to perform the functions of the position under minimal supervision. In addition, the role utilizes current experience and judgment to plan and accomplish goals. Principal Duties and Essential Responsibilities Designs, implements and tests complex software application/services/systems. Responsible for mid-level designs and contributes to high-level designs. Leads and participates in design reviews. Provides effective communication with local and geographically distributed team members. Participates in the testing process through TDD, test review and analysis, test execution, and certification of software. Provides peer advisement to other Senior Software, Software and Associate Software Engineers, through code/design reviews and peer-programming efforts. Interacts with Product Owner to ensure that specifications are satisfied. Communicates design, reliability and maintenance problems to appropriate internal resources. Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software errors. Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Escalates urgent issues to Engineering Management. Job Metrics The delivery of high quality product features to customers in a productive manner. Development of product code within an agile process. Design and automate tests whilst working with QA Engineers to create effective test plans. Engage in some research of new technologies & architectures to improve product. Work independently and with a remote peer group. Contribute to daily stand-ups, sprint planning meetings and retrospectives. Effective mentoring of guide junior staff. Key tasks Software Development Designs and implements high quality, re-usable code. Ensure that code adheres to company software guidelines. Employs TDD techniques and automate test cases & test harnesses to enhance quality of product functionality. Incorporate Non-functional requirements into the design of the product features in order to deliver a high quality of service to customers. Technical Innovation Work on complex projects with some supervision and has latitude for judgment on own experience and expertise. Assists less experienced peers. Team collaboration with clear communication Provide effective communication with distributed team members. Escalate urgent issues to quality assurance and management. Participate in Design and sprint planning reviews. Process Adherence Promote a cloud development ethos and culture Follows Test Driven Development best practice Development and management of automated build and deployment systems. Contribute to or lead customer Support issue resolution and / or reviews. Key interfaces Internal Development Manager Software Developers Architects QA Engineers Technical Writers Support Engineers DevOps and Cloud Operations External Partners Customers Vendors / 3 rd Party Suppliers Key experience and Qualifications required Summary: Experience of developing software at scale for a minimum of 5 years is essential. A solid understanding of Agile working practices and methodologies is essential with at least 2 years of experience. Strong proficiency in Java programming of at least 5 years. And knowledge of various frameworks and open source libraries related to that stack. Experience in Object Oriented analysis and design is essential. The ability to demonstrate a working knowledge of and experience of cloud platforms such as Amazon AWS is essential. Experience of developing micro services using spring boot is essential Experience with deploying as docker containers is desirable. Strong proficiency in either front end development technologies or developing REST based web services is desirable. The ability to demonstrate experience in the automation of Software testing and build systems are essential. Excellent analytical and problem-solving skills is essential Ability to work both independently as well as in a dynamic, distributed team environment is essential. The ability to demonstrate strong written and verbal communication skills is essential. Ability to mentor less experienced developers is desirable Industry specific: Regarded as very knowledgeable/experienced in the following areas: Experience of developing for a cloud platform such as AWS, Azure or Google cloud Environment : The ability to demonstrate Design and architect tasks within a delivery plan is essential. The ability to work independently and within development teams in an agile manner is essential. The ability to contribute to a cross-functional team in daily stand-ups, sprint planning meetings and retrospectives is essential. The ability to work in a global environment and interface with remote groups is essential. Location : This role will be based in our Belfast office in the Titanic Quarter. Occasional travel to other Engineering sites may be required. Specific Qualifications & Accreditations Essential : BSc in Computer Science, Information Technology, or Equivalent degree. Desirable : Any relevant Software Engineering Certifications. Product/Technical: Skills and experience in the following skill is essential:. Cloud based development with Amazon Web Services or similar Micro Services architecture. Linux and/or Windows OS. The Micro Services design pattern REST API & SOAP API patterns Linux and/or Windows Skills and experience in one or more skills from the following list is essential: Front end development technologies (JavaScript, HTML, CSS) Developing/consuming REST based web services. Use interface design and implementation which ideally incorporates Responsive Design, progressive enhancement, accessibility, localization and internationalization Skills and experience in a two or more of the skills below is desired: BDD principles with Cucumber. TDD principles with either TestNG or Junit. UI test Automation with Selenium. Monitoring and Logging: ELK (Elasticsearch, Logstash, Kibana), Prometheus and Grafana. Skills and experience in several of the skills below is desired: Build tools such as Jenkins, Maven, as part of CICD pipelines. Modern JavaScript frameworks such as React, or Angular. Working knowledge of distributed source control solutions such as Git. Packaging and Deployment Automation Docker, Amazon AMI, Kubernetes Databases such as MS SQL / Oracle. Professional/Task: Experience in all phases of the software development life cycle is essential i.e. design, develop, test, support. Experience working cross-functionally using an agile methodology, such as SCRUM is essential. Experience of implementing Continuous Integration and Continuous Deployment/Delivery pipelines is desired. Good problem-solving skills and troubleshooting skills that enable root cause analysis to be performed is essential. Experience with estimating engineering effort, prioritizing tasks.
Position Overview: We are seeking a Client Solutions Specialist to be the primary contact for all aspects of account service and development for a portfolio of key eCommerce clients. As part of our accesso Ticketing Group, you'll contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve the guest experience. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/ date specific tickets, season passes, memberships and so much more. The Client Solutions Specialist will maintain and build outstanding lines of communication with clients first and within accesso internally. The ideal candidate will have outstanding general computer skills and have a general familiarity with web-based technology including database structure and SQL. Eligible candidates must be authorized to work in the UK without requiring visa sponsorship. Location: United Kingdom; then, you choose what works for you! This role can be performed 100% remotely anywhere in the UK, at one of our office locations in the UK, or a hybrid version of in-office and remote. Reports to: Operations Manager Travel Requirement: 10% Responsibilities include Deliver exceptional customer service to our European clients using the accesso eCommerce ticketing suite Maintain and build outstanding lines of communication with clients first and within accesso internally. Resolving Service desk items within agreed SLA's and to the client's satisfaction. Taking complete ownership of service desk items Manage, maintain and administer the preparation, configuration, deployment, and testing of products across a variety of client channels including mobile, online and onsite platforms. Regularly diagnose and troubleshoot complex technical challenges across multiple applications and client Commerce platforms Managing client expectations and consulting on best practices relating to process and delivery. Liaising with global operations and development teams to identify and assist delivery and deployment of client solutions. Assist with the deployment of accesso Ticketing product updates from back-end configuration stage to on site implementation Effectively communicate progress and project status updates to clients and client success team members. Perform in-depth scheduled testing on regular Ticketing software releases and updates. Assist with a variety of special projects as needed. Qualifications Strong verbal and written communication skills. Ability to work well within a team environment is essential. Exceptional organizational skills and the ability to prioritize tasks Ability to facilitate daily responsibilities with little to no direction. Ability to communicate effectively to a variety of audiences. Outstanding general computer skills including Microsoft suite of products and Outlook are required. Candidates with a general familiarity with web-based Commerce technology including some experience of database structures and SQL are preferred. Candidates must have the flexibility to work extended hours and resolve client needs after hours, weekends, and holidays as needed. Must be able to travel 10% of the time within Europe and occasionally beyond and have the flexibility to travel on short notice, if necessary. Must be eligible to work in the UK Theme Park or Leisure Industry experience is a plus. Dutch or German language proficiency is a plus, but not required Perks and Benefits Competitive compensation package including discretionary annual bonus opportunity; 8-days of paid bank holidays leave; 26-days of paid annual leave for employees (paid leave increases with tenure); 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about; Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $5,000 benefit toward surrogacy, adoption, and fertility; Robust health insurance scheme with the opportunity to participate in private medical scheme after satisfactory performance; Matching pension scheme (up to 8%); Unlimited access to Udemy for Business for continued learning and career development; A flexible work schedule around our core business hours. Life at accesso: At accesso , we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection - so share memes and high fives with teammates, or break up your day with virtual escape quests, "Online Office Olympics" and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits). We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. ABOUT accesso : Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso employs over 500 team members around the globe, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.
Dec 19, 2022
Full time
Position Overview: We are seeking a Client Solutions Specialist to be the primary contact for all aspects of account service and development for a portfolio of key eCommerce clients. As part of our accesso Ticketing Group, you'll contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve the guest experience. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/ date specific tickets, season passes, memberships and so much more. The Client Solutions Specialist will maintain and build outstanding lines of communication with clients first and within accesso internally. The ideal candidate will have outstanding general computer skills and have a general familiarity with web-based technology including database structure and SQL. Eligible candidates must be authorized to work in the UK without requiring visa sponsorship. Location: United Kingdom; then, you choose what works for you! This role can be performed 100% remotely anywhere in the UK, at one of our office locations in the UK, or a hybrid version of in-office and remote. Reports to: Operations Manager Travel Requirement: 10% Responsibilities include Deliver exceptional customer service to our European clients using the accesso eCommerce ticketing suite Maintain and build outstanding lines of communication with clients first and within accesso internally. Resolving Service desk items within agreed SLA's and to the client's satisfaction. Taking complete ownership of service desk items Manage, maintain and administer the preparation, configuration, deployment, and testing of products across a variety of client channels including mobile, online and onsite platforms. Regularly diagnose and troubleshoot complex technical challenges across multiple applications and client Commerce platforms Managing client expectations and consulting on best practices relating to process and delivery. Liaising with global operations and development teams to identify and assist delivery and deployment of client solutions. Assist with the deployment of accesso Ticketing product updates from back-end configuration stage to on site implementation Effectively communicate progress and project status updates to clients and client success team members. Perform in-depth scheduled testing on regular Ticketing software releases and updates. Assist with a variety of special projects as needed. Qualifications Strong verbal and written communication skills. Ability to work well within a team environment is essential. Exceptional organizational skills and the ability to prioritize tasks Ability to facilitate daily responsibilities with little to no direction. Ability to communicate effectively to a variety of audiences. Outstanding general computer skills including Microsoft suite of products and Outlook are required. Candidates with a general familiarity with web-based Commerce technology including some experience of database structures and SQL are preferred. Candidates must have the flexibility to work extended hours and resolve client needs after hours, weekends, and holidays as needed. Must be able to travel 10% of the time within Europe and occasionally beyond and have the flexibility to travel on short notice, if necessary. Must be eligible to work in the UK Theme Park or Leisure Industry experience is a plus. Dutch or German language proficiency is a plus, but not required Perks and Benefits Competitive compensation package including discretionary annual bonus opportunity; 8-days of paid bank holidays leave; 26-days of paid annual leave for employees (paid leave increases with tenure); 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about; Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $5,000 benefit toward surrogacy, adoption, and fertility; Robust health insurance scheme with the opportunity to participate in private medical scheme after satisfactory performance; Matching pension scheme (up to 8%); Unlimited access to Udemy for Business for continued learning and career development; A flexible work schedule around our core business hours. Life at accesso: At accesso , we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection - so share memes and high fives with teammates, or break up your day with virtual escape quests, "Online Office Olympics" and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits). We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. ABOUT accesso : Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso employs over 500 team members around the globe, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.
Trilateral Research have a fantastic opportunity for a Principal Data Scientist to join our Sociotech for Good Team. In this role you will actively lead and manage data science contributions across at strategic and operational levels, bringing best practices of commercial-level production-ready data science methods into our ethical AI . You will act as a line manager and ensure the growth and maturity of the data science function within the company via the leadership of the Data Science tribe. Our company and what we do At Trilateral Research we provide ethical AI solutions for tackling complex social issues, from human trafficking and child exploitation, citizen security in crisis to pollution and climate change. We transform research into innovation and sustainable impact, focusing our efforts where we can enhance societal wellbeing. Our products help users make decisions when tackling complex social challenges such as protecting civilians during crisis, preventing child exploitation and modern slavery. If these are the kinds of challenges you find inspiring, and you have a passion for solving problems that make a real and positive impact in the world, come talk to us. Are you the Data Scientist we are looking for? Beyond the core responsibilities and experience listed below, we are looking for the right kind of person to join our growing team. This role may be for you if: You would rather lead and nurture teams in exceling in explainable AI, than prioritising your own coding efforts. You would rather be given a goal and the freedom to figure out how to achieve it, than be told exactly what to do and how to do it You would rather creatively solve real-world problems, than write code and build technology for its own sake You are solutions-orientated and are comfortable proposing well-reasoned ideas in the absence of perfect knowledge You want to help build something important, and you understand this isn't easy If you are a qualified candidate and these characteristics resonate with you, we encourage you to apply What are your responsibilities? Guide the company in production-ready data science components within our products, with a focus on explainable AI. Actively support strategic product definition and identification of the role and opportunity of ethical AI and its realisation at the product and business level. Challenging perspectives where required. Actively support in identifying ethical AI innovation strategic priorities and team-wide implementation of strategic priorities in collaboration with business and product management. Actively lead a product team incl. ML-Ops - ensuring timely and quality-assured innovation and development in line with strategic objectives Actively lead DS support to product implementation and ongoing support meeting customer requirements for pilots and/or production systems Actively lead in team-wide implementation of standards and operational procedures Sign-off development/ innovation conceptualisation and technical contributions to innovation proposals and business development in-line with business objectives Design, plan and implement technical tasks and documentation in-line with product objectives Provide line management to no more than 5 members of staff including active management of the full employee life cycle & performance management in line with company values Support internal training and development of data science expertise across the team. Demonstrate expertise through collaborative peer-reviewed, publication and/or conference papers and wider marketing collateral (e.g., blogs, webinars, podcasts) - working across the team as required. What skills and experience you will bring to the role Interpersonal Skills: Excellent verbal and written communication skills Willingness to learn, knowledge share, coach others and improve Experience in line management and supporting professional development of others Experience in working at a strategic level with senior management (business & technical) Disposition to remain calm under pressure, with a proactive approach to problem solving and risk management General Knowledge and Technical Skills: Excellent organizational skills, including ability to prioritise in an agile and confident manner Proven design and delivery of data science initiatives, including ideation, discovery, evaluation and iteration, and deployment with live software products Ability to translate business and customer requirements into data science solutions, including identifying areas where data science can add high value Good understanding of statistics - hypothesis testing, p-values, confidence intervals, regression, classification, and optimization. Strong algorithmic problem-solving skills. Ability to design and implement user-friendly and maintainable APIs Experience manipulating large data sets (structured and unstructured data) through statistical software or other methods Experience delivering NLP projects from ideation, through discovery, iterative development, evaluation, and deployment into working software and/or products. Excellent technical skills - Python, SQL, ElasticSearch, Neo4J, pandas, scikit-learn, Keras, PyTorch, etc. Experience with natural language processing - Topic modelling, Word2Vec, Transformers Ability and willingness to use and learn new technologies Demonstrable experience and interest in the realization of ethical AI Required Education and Experience: 5+ years' experience in data science inclusive of commercial SaaS experience ( Essential ) . Experience taking data science initiatives from discovery through development to successful product deployment (Essential). Masters/PhD in Physics, Computer Science, Mathematics, Data Science, or related subject (Desirable) Experience in ML-Ops (Desirable) Experience with relevant AWS services (Desirable) Experience working in a start-up environment (Desirable) Demonstrable desire and motivation to solve complex challenges under conditions of uncertainty (Desirable) About us Our culture is based on delivering high-quality outputs, through our commitment and passion for what we do. We work in an open and collaborative environment where the team culture provides support amongst peers and colleagues. We believe in the strength of a diverse, gender-balanced environment with positive work-life balance, and value the passion and talents of our team. Find out about our people and culture, and see how our mission drives the research projects we take on, the key data protection services we provide, and the technology products and supplementary services we develop, by visiting our website Trilateral Research . What else do I need to know? Our compensation package includes: Competitive salary Flexible working hours Remote working/working from home options Competitive pension scheme ( applies to permanent contract only ) Continuous career development Location: This position is open to candidates based in the UK (Home-based/Some European travel may be required for projects) Salary: Commensurate with experience (£65 - £70K) Hours: Full Time Contract Type: Fixed-Term or Permanent How to apply Please submit both your CV and a cover letter, linking your experience to our requirements in order to have your application considered. References will be required prior to appointment and candidates must be eligible to work in the UK. We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We are a Disability Confident committed and Living Wage employer. At Trilateral Research, we value privacy and data protection rights. We have a longstanding data protection culture and promote robust ethical standards in data management and research ethics. Please read our Recruitment Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
Dec 17, 2022
Full time
Trilateral Research have a fantastic opportunity for a Principal Data Scientist to join our Sociotech for Good Team. In this role you will actively lead and manage data science contributions across at strategic and operational levels, bringing best practices of commercial-level production-ready data science methods into our ethical AI . You will act as a line manager and ensure the growth and maturity of the data science function within the company via the leadership of the Data Science tribe. Our company and what we do At Trilateral Research we provide ethical AI solutions for tackling complex social issues, from human trafficking and child exploitation, citizen security in crisis to pollution and climate change. We transform research into innovation and sustainable impact, focusing our efforts where we can enhance societal wellbeing. Our products help users make decisions when tackling complex social challenges such as protecting civilians during crisis, preventing child exploitation and modern slavery. If these are the kinds of challenges you find inspiring, and you have a passion for solving problems that make a real and positive impact in the world, come talk to us. Are you the Data Scientist we are looking for? Beyond the core responsibilities and experience listed below, we are looking for the right kind of person to join our growing team. This role may be for you if: You would rather lead and nurture teams in exceling in explainable AI, than prioritising your own coding efforts. You would rather be given a goal and the freedom to figure out how to achieve it, than be told exactly what to do and how to do it You would rather creatively solve real-world problems, than write code and build technology for its own sake You are solutions-orientated and are comfortable proposing well-reasoned ideas in the absence of perfect knowledge You want to help build something important, and you understand this isn't easy If you are a qualified candidate and these characteristics resonate with you, we encourage you to apply What are your responsibilities? Guide the company in production-ready data science components within our products, with a focus on explainable AI. Actively support strategic product definition and identification of the role and opportunity of ethical AI and its realisation at the product and business level. Challenging perspectives where required. Actively support in identifying ethical AI innovation strategic priorities and team-wide implementation of strategic priorities in collaboration with business and product management. Actively lead a product team incl. ML-Ops - ensuring timely and quality-assured innovation and development in line with strategic objectives Actively lead DS support to product implementation and ongoing support meeting customer requirements for pilots and/or production systems Actively lead in team-wide implementation of standards and operational procedures Sign-off development/ innovation conceptualisation and technical contributions to innovation proposals and business development in-line with business objectives Design, plan and implement technical tasks and documentation in-line with product objectives Provide line management to no more than 5 members of staff including active management of the full employee life cycle & performance management in line with company values Support internal training and development of data science expertise across the team. Demonstrate expertise through collaborative peer-reviewed, publication and/or conference papers and wider marketing collateral (e.g., blogs, webinars, podcasts) - working across the team as required. What skills and experience you will bring to the role Interpersonal Skills: Excellent verbal and written communication skills Willingness to learn, knowledge share, coach others and improve Experience in line management and supporting professional development of others Experience in working at a strategic level with senior management (business & technical) Disposition to remain calm under pressure, with a proactive approach to problem solving and risk management General Knowledge and Technical Skills: Excellent organizational skills, including ability to prioritise in an agile and confident manner Proven design and delivery of data science initiatives, including ideation, discovery, evaluation and iteration, and deployment with live software products Ability to translate business and customer requirements into data science solutions, including identifying areas where data science can add high value Good understanding of statistics - hypothesis testing, p-values, confidence intervals, regression, classification, and optimization. Strong algorithmic problem-solving skills. Ability to design and implement user-friendly and maintainable APIs Experience manipulating large data sets (structured and unstructured data) through statistical software or other methods Experience delivering NLP projects from ideation, through discovery, iterative development, evaluation, and deployment into working software and/or products. Excellent technical skills - Python, SQL, ElasticSearch, Neo4J, pandas, scikit-learn, Keras, PyTorch, etc. Experience with natural language processing - Topic modelling, Word2Vec, Transformers Ability and willingness to use and learn new technologies Demonstrable experience and interest in the realization of ethical AI Required Education and Experience: 5+ years' experience in data science inclusive of commercial SaaS experience ( Essential ) . Experience taking data science initiatives from discovery through development to successful product deployment (Essential). Masters/PhD in Physics, Computer Science, Mathematics, Data Science, or related subject (Desirable) Experience in ML-Ops (Desirable) Experience with relevant AWS services (Desirable) Experience working in a start-up environment (Desirable) Demonstrable desire and motivation to solve complex challenges under conditions of uncertainty (Desirable) About us Our culture is based on delivering high-quality outputs, through our commitment and passion for what we do. We work in an open and collaborative environment where the team culture provides support amongst peers and colleagues. We believe in the strength of a diverse, gender-balanced environment with positive work-life balance, and value the passion and talents of our team. Find out about our people and culture, and see how our mission drives the research projects we take on, the key data protection services we provide, and the technology products and supplementary services we develop, by visiting our website Trilateral Research . What else do I need to know? Our compensation package includes: Competitive salary Flexible working hours Remote working/working from home options Competitive pension scheme ( applies to permanent contract only ) Continuous career development Location: This position is open to candidates based in the UK (Home-based/Some European travel may be required for projects) Salary: Commensurate with experience (£65 - £70K) Hours: Full Time Contract Type: Fixed-Term or Permanent How to apply Please submit both your CV and a cover letter, linking your experience to our requirements in order to have your application considered. References will be required prior to appointment and candidates must be eligible to work in the UK. We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We are a Disability Confident committed and Living Wage employer. At Trilateral Research, we value privacy and data protection rights. We have a longstanding data protection culture and promote robust ethical standards in data management and research ethics. Please read our Recruitment Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented third line engineer to primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team. Role Info: 3rd Line Support Engineer Keswick, Cumbria/Remote Flexibility £32,500 - £37,500 depending on experience Who we are: We are an IT & Digital Services company based near Keswick in Cumbria, providing a range of services covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and web site design and hosting. We have stunning views from our open planned offices overlooking the breath-taking Skiddaw Massive, located in the middle of the Lake District National Park. We have some of the finest walks and outdoor goings-on in the country. The 3rd Line Support Engineer Role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. Because of this there is a strong preference for candidates who have recently worked at an MSP or have at minimum performed recent deployments of Microsoft Server products, Microsoft 365, Exchange 2019, Remote Desktop Services, SQL, Cisco/Ubiquiti networks etc. Your Responsibilities: + Design, implementation and support of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contract incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Development of SLA contracts both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals. + Ongoing development of our Helpdesk (ConnectWise Manage) and Remote Management & Monitoring (Automate/Ninja) suites, regarding custom monitors, client security patching, ticket automation and integration between the systems. + Working to NCSC's Cyber Essentials v3 specification as a minimum security standard. 3rd Line IT Support Engineer Technical Skills Essential + At least five years of Microsoft server level IT experience. + Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. + Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. + Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services + Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. + IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. + Setup, configuration and troubleshooting of VoIP services/endpoints. + Experience in backup solutions, bare metal restores and disaster recovery. + Understanding of NCSC Cyber Essentials scheme at current v3 Evendine level Desired + Specific knowledge of Datto, Veeam or Solarwinds Cloud Backup solutions, ESET MSP/Protect Platforms and Fortigate Next-Generation Firewalls. + Experience with medium and large Wi-Fi networks including point to point Wi-Fi links, carrier grade experience a bonus. + PCI-DSS compliance requirements. + A working knowledge of PowerShell. + SQL and VMWare exposure. + Linux server management and maintenance. Non-Technical Skills + Good planning, follow through and documentation skills. + Interpersonal skills as you will be dealing with customers in all positions from board level downwards. + Capability to autonomously self-assign workloads and liaise with escalations from the service desk to schedule others as part of the team. + The candidate must be well presented, and have good written and verbal English skills + Full UK valid driver's licence Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 15, 2022
Full time
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented third line engineer to primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team. Role Info: 3rd Line Support Engineer Keswick, Cumbria/Remote Flexibility £32,500 - £37,500 depending on experience Who we are: We are an IT & Digital Services company based near Keswick in Cumbria, providing a range of services covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and web site design and hosting. We have stunning views from our open planned offices overlooking the breath-taking Skiddaw Massive, located in the middle of the Lake District National Park. We have some of the finest walks and outdoor goings-on in the country. The 3rd Line Support Engineer Role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. Because of this there is a strong preference for candidates who have recently worked at an MSP or have at minimum performed recent deployments of Microsoft Server products, Microsoft 365, Exchange 2019, Remote Desktop Services, SQL, Cisco/Ubiquiti networks etc. Your Responsibilities: + Design, implementation and support of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contract incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Development of SLA contracts both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals. + Ongoing development of our Helpdesk (ConnectWise Manage) and Remote Management & Monitoring (Automate/Ninja) suites, regarding custom monitors, client security patching, ticket automation and integration between the systems. + Working to NCSC's Cyber Essentials v3 specification as a minimum security standard. 3rd Line IT Support Engineer Technical Skills Essential + At least five years of Microsoft server level IT experience. + Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. + Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. + Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services + Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. + IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. + Setup, configuration and troubleshooting of VoIP services/endpoints. + Experience in backup solutions, bare metal restores and disaster recovery. + Understanding of NCSC Cyber Essentials scheme at current v3 Evendine level Desired + Specific knowledge of Datto, Veeam or Solarwinds Cloud Backup solutions, ESET MSP/Protect Platforms and Fortigate Next-Generation Firewalls. + Experience with medium and large Wi-Fi networks including point to point Wi-Fi links, carrier grade experience a bonus. + PCI-DSS compliance requirements. + A working knowledge of PowerShell. + SQL and VMWare exposure. + Linux server management and maintenance. Non-Technical Skills + Good planning, follow through and documentation skills. + Interpersonal skills as you will be dealing with customers in all positions from board level downwards. + Capability to autonomously self-assign workloads and liaise with escalations from the service desk to schedule others as part of the team. + The candidate must be well presented, and have good written and verbal English skills + Full UK valid driver's licence Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
ServiceNow Technical Solutions Architect Permanent - Remote - UK candidates only We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you: * ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) * Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to propose and govern technical solutions, overseeing the quality of the solution architecture and design integrity. They are responsible for the vision that underlies the solution and the execution of that vision into the solution. Responsibilities: * Governance of the relationships between applications, Legacy systems, component libraries, content repositories and supporting databases. * Understand business and technical problems addressed by the solution, including key regulations, business drivers, evolving business needs, security requirements of the customer. * Liaise between the client, vendors, pre-sales and the technical team on questions, issues, or revisions to solution architecture. * Advise the client on the solution architecture options, including the impact of new technologies on their existing technical and information system environment. * Work closely with project management and delivery teams to assist the planning and review of project schedules, project reviews and gap analysis. * Stay current on product developments/releases to a level required for demonstrations and thought leadership. * Remain up to date on competitive analysis and understanding differentiators between the company and its competitors. * Contribute to industry events, sharing best practices and knowledge. * Excellent verbal and written communication skills required. Qualifications, skills and experience: * 8+ years' experience in technical solution design and implementation. * Proven management/influencing abilities. * Experience with creating ROI/value propositions for customer software implementations. * Knowledge of IT and Enterprise Service Management is critical. * Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. * ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. * ServiceNow Certifications in all areas are highly desirable. * Experience in multiple application architectures and supporting technologies. * Expertise with Scripting languages such as PERL, JavaScript, Python, and Shell. * Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. * Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial. * Must be prepared to travel. * Must have legal authorisation to work in the UK. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Dec 14, 2022
Full time
ServiceNow Technical Solutions Architect Permanent - Remote - UK candidates only We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you: * ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) * Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to propose and govern technical solutions, overseeing the quality of the solution architecture and design integrity. They are responsible for the vision that underlies the solution and the execution of that vision into the solution. Responsibilities: * Governance of the relationships between applications, Legacy systems, component libraries, content repositories and supporting databases. * Understand business and technical problems addressed by the solution, including key regulations, business drivers, evolving business needs, security requirements of the customer. * Liaise between the client, vendors, pre-sales and the technical team on questions, issues, or revisions to solution architecture. * Advise the client on the solution architecture options, including the impact of new technologies on their existing technical and information system environment. * Work closely with project management and delivery teams to assist the planning and review of project schedules, project reviews and gap analysis. * Stay current on product developments/releases to a level required for demonstrations and thought leadership. * Remain up to date on competitive analysis and understanding differentiators between the company and its competitors. * Contribute to industry events, sharing best practices and knowledge. * Excellent verbal and written communication skills required. Qualifications, skills and experience: * 8+ years' experience in technical solution design and implementation. * Proven management/influencing abilities. * Experience with creating ROI/value propositions for customer software implementations. * Knowledge of IT and Enterprise Service Management is critical. * Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. * ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. * ServiceNow Certifications in all areas are highly desirable. * Experience in multiple application architectures and supporting technologies. * Expertise with Scripting languages such as PERL, JavaScript, Python, and Shell. * Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. * Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial. * Must be prepared to travel. * Must have legal authorisation to work in the UK. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented MSP IT Services Lead to primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team. Role info: MSP IT Services/Support Lead Keswick, Lake District/Remote Flexibility £40,000 - £50,000 Plus Travel Allowance and Pension Who we are: We are an IT & Digital Services company based near Keswick in Cumbria, providing a range of services covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and web site design and hosting. We have stunning views from our open planned offices overlooking the breath-taking Skiddaw Massive, located in the middle of the Lake District National Park. We have some of the finest walks and outdoor goings-on in the country. The 3rd Line Support Engineer role: We are looking for a talented MSP IT Services Lead/Manager to head up the team and primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies. The position also involves leading the drive for technical knowledge within the engineering team alongside planning, developing and deploying our servicing solution stack. A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. The role is physically based at our office just outside Keswick in Cumbria and there is flexibility to allow for remote working. Located in the Lake District National Park, our offices have stunning views towards the Skiddaw massif - a hub for top class outdoor activities. Key Responsibilities: + Services planning across our service stack incorporating new solutions/technologies to improve our customer facing solutions. + Mentoring the services team and implementing training plans team wide. + Ongoing development of our Helpdesk (ConnectWise Manage) and Remote Management & Monitoring (Automate/Ninja) suites, regarding custom monitors, client security patching, ticket automation and integration between the systems. + Development of SLA contracts both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals. + Design, implementation and support of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contract incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential: + At least five years of Microsoft server level IT experience. + Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. + Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. + Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services + Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. + IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. + Working use of Cisco IOS or HPE Aruba networking equipment. + Setup, configuration and troubleshooting of VoIP services/endpoints. + Experience in backup solutions, bare metal restores and disaster recovery. + Understanding of NCSC Cyber Essentials scheme at current v3 Evendine level Desired + Technical knowledge of Datto, Veeam or Solarwinds Cloud Backup solutions, ESET MSP/Protect Platforms and Fortigate Next-Generation Firewalls. + Experience with medium and large Wi-Fi networks including point to point Wi-Fi links, carrier grade experience a bonus. + PCI-DSS compliance requirements. + A working knowledge of PowerShell. + SQL and VMWare exposure. + Linux server management and maintenance. Non-Technical Skills + Good planning, follow through and documentation skills. + Interpersonal skills as you will be dealing with customers in all positions from board level downwards. + Capability to autonomously self-assign workloads and liaise with escalations from the service desk to schedule others as part of the team. + The candidate must be well presented, and have good written and verbal English skills + Full UK valid driver's licence Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 13, 2022
Full time
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented MSP IT Services Lead to primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team. Role info: MSP IT Services/Support Lead Keswick, Lake District/Remote Flexibility £40,000 - £50,000 Plus Travel Allowance and Pension Who we are: We are an IT & Digital Services company based near Keswick in Cumbria, providing a range of services covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and web site design and hosting. We have stunning views from our open planned offices overlooking the breath-taking Skiddaw Massive, located in the middle of the Lake District National Park. We have some of the finest walks and outdoor goings-on in the country. The 3rd Line Support Engineer role: We are looking for a talented MSP IT Services Lead/Manager to head up the team and primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies. The position also involves leading the drive for technical knowledge within the engineering team alongside planning, developing and deploying our servicing solution stack. A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. The role is physically based at our office just outside Keswick in Cumbria and there is flexibility to allow for remote working. Located in the Lake District National Park, our offices have stunning views towards the Skiddaw massif - a hub for top class outdoor activities. Key Responsibilities: + Services planning across our service stack incorporating new solutions/technologies to improve our customer facing solutions. + Mentoring the services team and implementing training plans team wide. + Ongoing development of our Helpdesk (ConnectWise Manage) and Remote Management & Monitoring (Automate/Ninja) suites, regarding custom monitors, client security patching, ticket automation and integration between the systems. + Development of SLA contracts both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals. + Design, implementation and support of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contract incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential: + At least five years of Microsoft server level IT experience. + Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. + Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. + Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services + Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. + IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. + Working use of Cisco IOS or HPE Aruba networking equipment. + Setup, configuration and troubleshooting of VoIP services/endpoints. + Experience in backup solutions, bare metal restores and disaster recovery. + Understanding of NCSC Cyber Essentials scheme at current v3 Evendine level Desired + Technical knowledge of Datto, Veeam or Solarwinds Cloud Backup solutions, ESET MSP/Protect Platforms and Fortigate Next-Generation Firewalls. + Experience with medium and large Wi-Fi networks including point to point Wi-Fi links, carrier grade experience a bonus. + PCI-DSS compliance requirements. + A working knowledge of PowerShell. + SQL and VMWare exposure. + Linux server management and maintenance. Non-Technical Skills + Good planning, follow through and documentation skills. + Interpersonal skills as you will be dealing with customers in all positions from board level downwards. + Capability to autonomously self-assign workloads and liaise with escalations from the service desk to schedule others as part of the team. + The candidate must be well presented, and have good written and verbal English skills + Full UK valid driver's licence Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented MSP IT Services Lead to primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team. Role info: MSP IT Services/Support Lead Keswick, Lake District/Remote Flexibility £40,000 - £50,000 Plus Travel Allowance and Pension Who we are: We are an IT & Digital Services company based near Keswick in Cumbria, providing a range of services covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and web site design and hosting. We have stunning views from our open planned offices overlooking the breath-taking Skiddaw Massive, located in the middle of the Lake District National Park. We have some of the finest walks and outdoor goings-on in the country. The 3rd Line Support Engineer role: We are looking for a talented MSP IT Services Lead/Manager to head up the team and primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies. The position also involves leading the drive for technical knowledge within the engineering team alongside planning, developing and deploying our servicing solution stack. A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. The role is physically based at our office just outside Keswick in Cumbria and there is flexibility to allow for remote working. Located in the Lake District National Park, our offices have stunning views towards the Skiddaw massif - a hub for top class outdoor activities. Key Responsibilities: + Services planning across our service stack incorporating new solutions/technologies to improve our customer facing solutions. + Mentoring the services team and implementing training plans team wide. + Ongoing development of our Helpdesk (ConnectWise Manage) and Remote Management & Monitoring (Automate/Ninja) suites, regarding custom monitors, client security patching, ticket automation and integration between the systems. + Development of SLA contracts both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals. + Design, implementation and support of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contract incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential: + At least five years of Microsoft server level IT experience. + Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. + Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. + Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services + Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. + IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. + Working use of Cisco IOS or HPE Aruba networking equipment. + Setup, configuration and troubleshooting of VoIP services/endpoints. + Experience in backup solutions, bare metal restores and disaster recovery. + Understanding of NCSC Cyber Essentials scheme at current v3 Evendine level Desired + Technical knowledge of Datto, Veeam or Solarwinds Cloud Backup solutions, ESET MSP/Protect Platforms and Fortigate Next-Generation Firewalls. + Experience with medium and large Wi-Fi networks including point to point Wi-Fi links, carrier grade experience a bonus. + PCI-DSS compliance requirements. + A working knowledge of PowerShell. + SQL and VMWare exposure. + Linux server management and maintenance. Non-Technical Skills + Good planning, follow through and documentation skills. + Interpersonal skills as you will be dealing with customers in all positions from board level downwards. + Capability to autonomously self-assign workloads and liaise with escalations from the service desk to schedule others as part of the team. + The candidate must be well presented, and have good written and verbal English skills + Full UK valid driver's licence Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 13, 2022
Full time
Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented MSP IT Services Lead to primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team. Role info: MSP IT Services/Support Lead Keswick, Lake District/Remote Flexibility £40,000 - £50,000 Plus Travel Allowance and Pension Who we are: We are an IT & Digital Services company based near Keswick in Cumbria, providing a range of services covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and web site design and hosting. We have stunning views from our open planned offices overlooking the breath-taking Skiddaw Massive, located in the middle of the Lake District National Park. We have some of the finest walks and outdoor goings-on in the country. The 3rd Line Support Engineer role: We are looking for a talented MSP IT Services Lead/Manager to head up the team and primarily architect, install and support a wide range of Servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies. The position also involves leading the drive for technical knowledge within the engineering team alongside planning, developing and deploying our servicing solution stack. A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. The role is physically based at our office just outside Keswick in Cumbria and there is flexibility to allow for remote working. Located in the Lake District National Park, our offices have stunning views towards the Skiddaw massif - a hub for top class outdoor activities. Key Responsibilities: + Services planning across our service stack incorporating new solutions/technologies to improve our customer facing solutions. + Mentoring the services team and implementing training plans team wide. + Ongoing development of our Helpdesk (ConnectWise Manage) and Remote Management & Monitoring (Automate/Ninja) suites, regarding custom monitors, client security patching, ticket automation and integration between the systems. + Development of SLA contracts both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals. + Design, implementation and support of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contract incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential: + At least five years of Microsoft server level IT experience. + Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. + Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. + Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services + Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. + IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. + Working use of Cisco IOS or HPE Aruba networking equipment. + Setup, configuration and troubleshooting of VoIP services/endpoints. + Experience in backup solutions, bare metal restores and disaster recovery. + Understanding of NCSC Cyber Essentials scheme at current v3 Evendine level Desired + Technical knowledge of Datto, Veeam or Solarwinds Cloud Backup solutions, ESET MSP/Protect Platforms and Fortigate Next-Generation Firewalls. + Experience with medium and large Wi-Fi networks including point to point Wi-Fi links, carrier grade experience a bonus. + PCI-DSS compliance requirements. + A working knowledge of PowerShell. + SQL and VMWare exposure. + Linux server management and maintenance. Non-Technical Skills + Good planning, follow through and documentation skills. + Interpersonal skills as you will be dealing with customers in all positions from board level downwards. + Capability to autonomously self-assign workloads and liaise with escalations from the service desk to schedule others as part of the team. + The candidate must be well presented, and have good written and verbal English skills + Full UK valid driver's licence Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
