About Our Client Insight are working with a prestigious University in London, seeking a highly skilled Senior Estates Capital Project Manager to join the Estates & Facilities Management team, providing essential support for the university's historic and modern campuses. This role offers an exciting opportunity to contribute to the development of a world-class educational environment. The university is home to a diverse community of students, academics, and staff. With a rich history and a commitment to excellence in education and research, the university operates across multiple campuses featuring a blend of historic and modern architecture. The Estates & Capital Projects team plays a critical role, ensuring ongoing upkeep and development of campus buildings, systems, and infrastructure. The team comprises in-house professionals and a network of contractors dedicated to maintaining operational excellence. Estates Capital Project Manager will be responsible for delivering a range of construction, referbishment and maintenance projects, typically valued between £100k - £5m. The successful candidate will ensure that projects comply with university design standards, health and safety regulations, and procurement policies while meeting the expectations of various stakeholders. Key Responsibilities Develop project briefs and manage project scoping with stakeholders. Oversee design development, procurement, and contractor selection Management of two project managers and 1 assistant project manager. Ensure project delivery aligns with the university s design standards, CDM regulations, and health and safety requirements. Manage budgets, quality, and timelines throughout project lifecycles. Facilitate stakeholder collaboration and ensure project outcomes meet the needs of academic and support services. Conduct regular site inspections and audits to monitor progress and compliance. Ensure thorough project documentation, including O&M manuals and health and safety files. Key Stakeholder Relationships Director of Estates & Facilities Senior Management within Estates University Safety and Fire Risk Management Teams Academic and Administrative Departments External Consultants and Contractors Local Planning Authorities Heritage and Conservation Bodies Key Skills and Experience Essential: Significant experience managing multiple small to medium-scale construction projects. Experience of manging project managers Strong knowledge of health and safety regulations, CDM compliance, and procurement frameworks. Proven ability to deliver projects on time, within budget, and to quality standards. Excellent communication and stakeholder management skills. Desirable: Membership of a relevant professional body (e.g., RICS, RIBA, CIBSE, APM). Experience managing heritage or listed building projects. Knowledge of NEC or JCT contracts.
Feb 10, 2025
Full time
About Our Client Insight are working with a prestigious University in London, seeking a highly skilled Senior Estates Capital Project Manager to join the Estates & Facilities Management team, providing essential support for the university's historic and modern campuses. This role offers an exciting opportunity to contribute to the development of a world-class educational environment. The university is home to a diverse community of students, academics, and staff. With a rich history and a commitment to excellence in education and research, the university operates across multiple campuses featuring a blend of historic and modern architecture. The Estates & Capital Projects team plays a critical role, ensuring ongoing upkeep and development of campus buildings, systems, and infrastructure. The team comprises in-house professionals and a network of contractors dedicated to maintaining operational excellence. Estates Capital Project Manager will be responsible for delivering a range of construction, referbishment and maintenance projects, typically valued between £100k - £5m. The successful candidate will ensure that projects comply with university design standards, health and safety regulations, and procurement policies while meeting the expectations of various stakeholders. Key Responsibilities Develop project briefs and manage project scoping with stakeholders. Oversee design development, procurement, and contractor selection Management of two project managers and 1 assistant project manager. Ensure project delivery aligns with the university s design standards, CDM regulations, and health and safety requirements. Manage budgets, quality, and timelines throughout project lifecycles. Facilitate stakeholder collaboration and ensure project outcomes meet the needs of academic and support services. Conduct regular site inspections and audits to monitor progress and compliance. Ensure thorough project documentation, including O&M manuals and health and safety files. Key Stakeholder Relationships Director of Estates & Facilities Senior Management within Estates University Safety and Fire Risk Management Teams Academic and Administrative Departments External Consultants and Contractors Local Planning Authorities Heritage and Conservation Bodies Key Skills and Experience Essential: Significant experience managing multiple small to medium-scale construction projects. Experience of manging project managers Strong knowledge of health and safety regulations, CDM compliance, and procurement frameworks. Proven ability to deliver projects on time, within budget, and to quality standards. Excellent communication and stakeholder management skills. Desirable: Membership of a relevant professional body (e.g., RICS, RIBA, CIBSE, APM). Experience managing heritage or listed building projects. Knowledge of NEC or JCT contracts.
We are seeking an exceptional Digital Marketing Executive to join the Maybourne Head Office Marketing team. What will you write in your Maybourne story? Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne. At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world. Who thrives here? You are passionate about our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job. The Maybourne experience You will find a supportive, fun, and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. The main role of Digital Marketing Executive is to provide a range of support and administrative functions to the Digital Marketing team across a variety of disciplines - including content management across all hotel websites, proofreading and copywriting, and developing and implementing email marketing campaigns. Main Duties & Responsibilities Main responsibilities of the Digital Marketing Executive role include but are not limited to: Prepare and format senior leadership presentations, reports, and other business documents. Ensure accuracy, confidentiality, and adherence to company standards. Work with the CRM Manager and CRM Executive in overseeing Maybourne's B2C and B2B email newsletters - gathering content, briefing agency partners, proofreading copy, and deploying campaigns. Assist with the maintenance and updating of third-party listings including consortia with the latest news and offers from Maybourne's hotels. Assist with content management of all Maybourne websites - previous CMS and ESP experience is desirable. Work with the wider marketing team on large project rollouts. Conduct and evaluate competitive analysis and research. Entry Requirements Successful candidates for our Digital Marketing Executive opportunity will: Proven Track Record: A history of developing and delivering brand campaigns that have effectively driven results and enhanced brand visibility. Creative Process Management: Demonstrated experience in overseeing the creative process from briefing to execution, ensuring content aligns with strategic goals. Strong Organisational Skills: An ability to prioritise tasks efficiently while maintaining meticulous attention to detail, even when under tight deadlines. High Motivation: An eager learner who brings curiosity into their role daily, constantly seeking knowledge expansion and professional growth. A user-focused way of working to ensure the best possible digital experiences for our guests; experience of using UX and experimentation tools is a plus. Strong analytical and numerical skills, a solid knowledge of Google Analytics and Excel is desirable. Fluent in written and spoken English, with excellent attention to detail. Knowledge of French is desirable. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Excellent salary package. Family-friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.). Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Feb 10, 2025
Full time
We are seeking an exceptional Digital Marketing Executive to join the Maybourne Head Office Marketing team. What will you write in your Maybourne story? Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne. At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world. Who thrives here? You are passionate about our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job. The Maybourne experience You will find a supportive, fun, and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. The main role of Digital Marketing Executive is to provide a range of support and administrative functions to the Digital Marketing team across a variety of disciplines - including content management across all hotel websites, proofreading and copywriting, and developing and implementing email marketing campaigns. Main Duties & Responsibilities Main responsibilities of the Digital Marketing Executive role include but are not limited to: Prepare and format senior leadership presentations, reports, and other business documents. Ensure accuracy, confidentiality, and adherence to company standards. Work with the CRM Manager and CRM Executive in overseeing Maybourne's B2C and B2B email newsletters - gathering content, briefing agency partners, proofreading copy, and deploying campaigns. Assist with the maintenance and updating of third-party listings including consortia with the latest news and offers from Maybourne's hotels. Assist with content management of all Maybourne websites - previous CMS and ESP experience is desirable. Work with the wider marketing team on large project rollouts. Conduct and evaluate competitive analysis and research. Entry Requirements Successful candidates for our Digital Marketing Executive opportunity will: Proven Track Record: A history of developing and delivering brand campaigns that have effectively driven results and enhanced brand visibility. Creative Process Management: Demonstrated experience in overseeing the creative process from briefing to execution, ensuring content aligns with strategic goals. Strong Organisational Skills: An ability to prioritise tasks efficiently while maintaining meticulous attention to detail, even when under tight deadlines. High Motivation: An eager learner who brings curiosity into their role daily, constantly seeking knowledge expansion and professional growth. A user-focused way of working to ensure the best possible digital experiences for our guests; experience of using UX and experimentation tools is a plus. Strong analytical and numerical skills, a solid knowledge of Google Analytics and Excel is desirable. Fluent in written and spoken English, with excellent attention to detail. Knowledge of French is desirable. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Excellent salary package. Family-friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.). Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
An exciting new opportunity to join Homeless Link's National Workforce Development Team and to be at the forefront of embedding our existing qualification, and developing new qualifications to the homelessness workforce. The Senior Qualifications Manager will be responsible for establishing excellent qualification management practice in Homeless Link and managing the development review and continuous improvement of qualifications, assessments and assessment materials to ensure they meet customer and regulatory requirements. With recognition across charities, local and central Government of the important role that qualifications can play in developing the knowledge and skills required for homelessness workers to perform at the highest level in their role and progress in their career, this role will work with us to act on this ambition and make it a reality. The successful candidate will have previous experience working for a regulated Awarding Body, or within the education sector, and experience of developing qualifications and assessment, or delivering, assessing or quality assuring regulated qualifications. They will also need effective Project Management and problem solving skills. For full details of the role and how to apply please follow the link to our website. We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
Feb 10, 2025
Full time
An exciting new opportunity to join Homeless Link's National Workforce Development Team and to be at the forefront of embedding our existing qualification, and developing new qualifications to the homelessness workforce. The Senior Qualifications Manager will be responsible for establishing excellent qualification management practice in Homeless Link and managing the development review and continuous improvement of qualifications, assessments and assessment materials to ensure they meet customer and regulatory requirements. With recognition across charities, local and central Government of the important role that qualifications can play in developing the knowledge and skills required for homelessness workers to perform at the highest level in their role and progress in their career, this role will work with us to act on this ambition and make it a reality. The successful candidate will have previous experience working for a regulated Awarding Body, or within the education sector, and experience of developing qualifications and assessment, or delivering, assessing or quality assuring regulated qualifications. They will also need effective Project Management and problem solving skills. For full details of the role and how to apply please follow the link to our website. We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
More Recruitment Solutions
Peterborough, Cambridgeshire
An Audit Senior is being sought to join and complement the current audit team. The team is growing in response to an expanding and more demanding client base, and this is an excellent opportunity to join this friendly, vibrant, and dynamic team. The successful candidate will become part of my clientse audit and accounts team, which provides a wide range of audit, accounting, and tax services to clients. This is a varied role that will include overseeing and undertaking audits and accounts work, both in the office and at client premises. They seek a passionate and enthusiastic individual with at least two years experience in the delivery of external audit and accounting services. Ideally, the applicant will have experience of conducting and completing audit engagements across a wide range of clients, both carrying out this work and overseeing and reporting on the work of others. The successful candidate must be able to demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team. Leading audits from planning to completion, reporting to managers and partners Overseeing all aspects of the audit fieldwork and completion Leading on-site audit teams Completing audits with minimal supervision, to deadline and on budget Coaching and mentoring junior team members Ensuring compliance with all regulatory requirements Presenting results to managers and agreeing commercially viable audit recommendations and business actions to address areas of risk Supervising and reviewing the work of more junior audit staff both on audits and in the office Attending post-audit client meetings Must be eligible to work in the UK without any restrictions. EDUCATION AND EXPERIENCE Qualified with either ACCA or ACA At least three years UK accountancy practice experience Knowledge of FRS 102 Competent knowledge of the Microsoft Office software Competent knowledge of accounts software Ability to deliver accurate work to deadlines and under pressure with good time management skills Demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team Excellent customer service and communications skills, both written and verbally. A driving license and access to transport are essential as the majority of the audits are conducted at the client s premises. SALARY / BENEFITS What we can offer you: A dynamic and varied workload and excellent prospects for progression. Competitive salary (market rate) depending upon experience. Salary is reviewed annually. Extensive internal and on-the-job training. Paid overtime or time off in lieu. Group Personal Pension Scheme. 25 days annual leave in addition to statutory bank holidays. Life assurance cover of four times salary. Eligibility for the firm s annual bonus scheme. Flexible working. Client referral bonus. Employee referral bonus. Ongoing Learning and Development through one-to-one mentoring and the platform to develop soft skills as well as technical knowledge. Social events including Christmas party and Summer BBQ. Charity fundraising to help support the local community.
Feb 10, 2025
Full time
An Audit Senior is being sought to join and complement the current audit team. The team is growing in response to an expanding and more demanding client base, and this is an excellent opportunity to join this friendly, vibrant, and dynamic team. The successful candidate will become part of my clientse audit and accounts team, which provides a wide range of audit, accounting, and tax services to clients. This is a varied role that will include overseeing and undertaking audits and accounts work, both in the office and at client premises. They seek a passionate and enthusiastic individual with at least two years experience in the delivery of external audit and accounting services. Ideally, the applicant will have experience of conducting and completing audit engagements across a wide range of clients, both carrying out this work and overseeing and reporting on the work of others. The successful candidate must be able to demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team. Leading audits from planning to completion, reporting to managers and partners Overseeing all aspects of the audit fieldwork and completion Leading on-site audit teams Completing audits with minimal supervision, to deadline and on budget Coaching and mentoring junior team members Ensuring compliance with all regulatory requirements Presenting results to managers and agreeing commercially viable audit recommendations and business actions to address areas of risk Supervising and reviewing the work of more junior audit staff both on audits and in the office Attending post-audit client meetings Must be eligible to work in the UK without any restrictions. EDUCATION AND EXPERIENCE Qualified with either ACCA or ACA At least three years UK accountancy practice experience Knowledge of FRS 102 Competent knowledge of the Microsoft Office software Competent knowledge of accounts software Ability to deliver accurate work to deadlines and under pressure with good time management skills Demonstrate a commitment to delivering a first-class service to clients, and the ability to work as part of a team Excellent customer service and communications skills, both written and verbally. A driving license and access to transport are essential as the majority of the audits are conducted at the client s premises. SALARY / BENEFITS What we can offer you: A dynamic and varied workload and excellent prospects for progression. Competitive salary (market rate) depending upon experience. Salary is reviewed annually. Extensive internal and on-the-job training. Paid overtime or time off in lieu. Group Personal Pension Scheme. 25 days annual leave in addition to statutory bank holidays. Life assurance cover of four times salary. Eligibility for the firm s annual bonus scheme. Flexible working. Client referral bonus. Employee referral bonus. Ongoing Learning and Development through one-to-one mentoring and the platform to develop soft skills as well as technical knowledge. Social events including Christmas party and Summer BBQ. Charity fundraising to help support the local community.
Amberleigh Care is a privately owned, specialist therapeutic child care and education service. We are not the same as other residential child care settings in that we have a very defined profile of young people - we do one thing - and we are experts in that field. This means that we do not offer emergency placements, we have very carefully matched and long-term stable placements. Our working model informs the way staff and trained and supported and our multidisciplinary teams are diverse in age, gender, experiences and backgrounds. It works - for children, for staff and for placing local authorities. This role is based in Welshpool, Powys We have a vacancy for one person. We are willing to consider part time or full time hours. All applicants should have the right to work in the UK as Amberleigh Care are unable to sponsor any visa applications at this time A longstanding member of our team is moving on and we are also expanding our team and so we have rare opportunities to join our highly reputable service. We are a dynamic multi-disciplinary team where the triangulation of care, therapy and education underpins the core of our work, delivered in an enthusiastic environment that is forward thinking and in line with all current research. Established in 2004, Amberleigh Care is a national specialist service working with looked after young people (Males, 11-18yrs) who display Harmful Sexual Behaviours (HSB). We have two locations (Welshpool and Telford) that operate as formal Therapeutic Communities. Each site has a large residential children's home, our own independent school and is supported by an in house clinical team comprising therapists of different trainings, Therapy Manager overseeing the TC processes and line management and ultimately supported by the Director of Care and Therapy, an experienced Psychologist with an extensive TC background. Our work is fully evidence based and our communities are fully accredited for TC practice. These are centres of excellence with high quality ratings and very positive outcomes. We provide long-term, planned placements for young people from across the UK. The therapists work involves the initial 12 week assessment of new residents using the AIM3 tool but supported by other psychometrics, this leads to the development of Good Lives Plans to set intervention targets to be addressed across our multi-disciplinary teams. These plans are then reviewed every 3 months to maintain pathway progress and be responsive to changing needs. The role also delivers direct 1:1 therapy with boys on a caseload as well as some oversight of intervention work delivered by keyworkers from the care team. The therapists are visible members of our community and so there is a high level of interaction with staff and boys in the therapeutic 'milieu' as well as providing more structured consultation to teams and supporting the delivery of training to staff. There is a structured 'timetable' across the year that takes account of our school calendar meaning that there are 13 weeks each year where there is no direct work and we have structured 'administration weeks' at regular intervals. This also helps with the structuring of annual leave. There is extensive CPD, training and support, very visible line management and leadership and we fund external clinical supervision relevant to the mode of practice for each therapist. We are very active in specialist practice networks, especially in relation to the field of HSB and Therapeutic Communities, producing articles and presenting at conferences. We are interested to hear from registered therapists from a broad range of professional disciplines - CBT, Psychotherapy, Psychology etc. The current CBT Psychotherapist has additionally been using EMDR and Schema Focussed approaches with some clients when appropriate, but additional training is available depending on the profile of the successful applicant. Experience of AIM Assessment and Good Lives Model are desirable but not essential. Experience of direct delivery with looked after young people is essential as is experience of undertaking assessments, case formulation, engaging with multi-disciplinary professionals and excellent reporting and record keeping. Experience of working with residential settings and/or schools would be advantageous. Job Types: Full-time, Part-time, Permanent Pay: £35,000.00-£37,500.00 per year Additional pay: Loyalty bonus Benefits: Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Life insurance On-site parking Sick pay Schedule: Day shift Monday to Friday No weekends Ability to commute/relocate: Welshpool: reliably commute or plan to relocate before starting work (required) Education: Bachelor's (required) Experience: Therapy: 1 year (preferred) Licence/Certification: Full UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 25/02/2025 Reference ID: Golfa Therapist February 2025 Expected start date: 01/04/2025
Feb 10, 2025
Full time
Amberleigh Care is a privately owned, specialist therapeutic child care and education service. We are not the same as other residential child care settings in that we have a very defined profile of young people - we do one thing - and we are experts in that field. This means that we do not offer emergency placements, we have very carefully matched and long-term stable placements. Our working model informs the way staff and trained and supported and our multidisciplinary teams are diverse in age, gender, experiences and backgrounds. It works - for children, for staff and for placing local authorities. This role is based in Welshpool, Powys We have a vacancy for one person. We are willing to consider part time or full time hours. All applicants should have the right to work in the UK as Amberleigh Care are unable to sponsor any visa applications at this time A longstanding member of our team is moving on and we are also expanding our team and so we have rare opportunities to join our highly reputable service. We are a dynamic multi-disciplinary team where the triangulation of care, therapy and education underpins the core of our work, delivered in an enthusiastic environment that is forward thinking and in line with all current research. Established in 2004, Amberleigh Care is a national specialist service working with looked after young people (Males, 11-18yrs) who display Harmful Sexual Behaviours (HSB). We have two locations (Welshpool and Telford) that operate as formal Therapeutic Communities. Each site has a large residential children's home, our own independent school and is supported by an in house clinical team comprising therapists of different trainings, Therapy Manager overseeing the TC processes and line management and ultimately supported by the Director of Care and Therapy, an experienced Psychologist with an extensive TC background. Our work is fully evidence based and our communities are fully accredited for TC practice. These are centres of excellence with high quality ratings and very positive outcomes. We provide long-term, planned placements for young people from across the UK. The therapists work involves the initial 12 week assessment of new residents using the AIM3 tool but supported by other psychometrics, this leads to the development of Good Lives Plans to set intervention targets to be addressed across our multi-disciplinary teams. These plans are then reviewed every 3 months to maintain pathway progress and be responsive to changing needs. The role also delivers direct 1:1 therapy with boys on a caseload as well as some oversight of intervention work delivered by keyworkers from the care team. The therapists are visible members of our community and so there is a high level of interaction with staff and boys in the therapeutic 'milieu' as well as providing more structured consultation to teams and supporting the delivery of training to staff. There is a structured 'timetable' across the year that takes account of our school calendar meaning that there are 13 weeks each year where there is no direct work and we have structured 'administration weeks' at regular intervals. This also helps with the structuring of annual leave. There is extensive CPD, training and support, very visible line management and leadership and we fund external clinical supervision relevant to the mode of practice for each therapist. We are very active in specialist practice networks, especially in relation to the field of HSB and Therapeutic Communities, producing articles and presenting at conferences. We are interested to hear from registered therapists from a broad range of professional disciplines - CBT, Psychotherapy, Psychology etc. The current CBT Psychotherapist has additionally been using EMDR and Schema Focussed approaches with some clients when appropriate, but additional training is available depending on the profile of the successful applicant. Experience of AIM Assessment and Good Lives Model are desirable but not essential. Experience of direct delivery with looked after young people is essential as is experience of undertaking assessments, case formulation, engaging with multi-disciplinary professionals and excellent reporting and record keeping. Experience of working with residential settings and/or schools would be advantageous. Job Types: Full-time, Part-time, Permanent Pay: £35,000.00-£37,500.00 per year Additional pay: Loyalty bonus Benefits: Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Life insurance On-site parking Sick pay Schedule: Day shift Monday to Friday No weekends Ability to commute/relocate: Welshpool: reliably commute or plan to relocate before starting work (required) Education: Bachelor's (required) Experience: Therapy: 1 year (preferred) Licence/Certification: Full UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 25/02/2025 Reference ID: Golfa Therapist February 2025 Expected start date: 01/04/2025
Principal or Associate Flood Risk & Drainage Consultant Are you ready to take the next step in your career? Do you want to do meaningful work that improves quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, energy, and international development. Summary: We have an exciting opportunity for a Principal or Associate Flood Risk Consultant to join our flood risk and drainage team, based in either London, Manchester, Leeds, Bristol or Newcastle offices, with the opportunity to work flexibly from home in the future as much as needed to achieve best outcomes. The team undertakes a wide variety of major and challenging infrastructure projects for the private and public sector, across a range of development sectors. Responsibilities: Lead projects and proposals for the flood risk assessment and drainage team at Tetra Tech in support of planning applications. Conduct flood risk assessment, due diligence, drainage strategy, drainage design and modelling, environmental water assessments, and input into Environmental Impact Assessments. Work independently and proactively on technical aspects from a project's inception to the delivery and close out of projects. Support project managers throughout project delivery and take on project management responsibility on low risk projects. Instruct, supervise, and mentor junior staff in the design and management of schemes. Work with clients to ensure delivery of projects to time and cost, and help manage change. Travel across the UK as required for project needs. Minimum Requirements: Be an enthusiastic professional who likes a challenge (essential). Want to work in a busy and growing team and have a desire to progress their career (essential). Have experience in delivering flood risk projects and flood risk assessments to support projects through the planning system. Knowledge and experience in applying UK flood risk policy such as NPPF, SPP and TAN15. Experience in consulting and liaising with key stakeholders (i.e. clients, LLFA, EA, water companies). Experience in writing reports and presenting to internal and external partners. Experience in developing drainage strategies, SUDs and drainage solutions by reference to local and national guidance documents (i.e. the SuDS Manual). Experience in discharge of conditions for planning applications. Experience in delivering Water Framework Directive assessments. Experience in advising flood risk schemes with respect to environmental, ecological and geomorphology. Experience in Micro Drainage/Info Drainage. Experience in peer review. Experience in IT systems such as ArcGIS, AutoCAD and the Microsoft Office suite. Experience in the preparation of fee proposals and assisting with large bids. Be educated to degree level or equivalent in a relevant field and chartered with CIWEM or equivalent. Have good interpersonal and communication skills, ability to work independently, a collaborative approach and a proven ability to deliver work on time. Have a commitment to encouraging good health and safety practices within the workplace and within design. Be a team player displaying enthusiasm, flexibility and versatility. Have the ability to mentor, encourage and support junior team members. Have a desire to build upon your existing experience, continuing your professional development with Tetra Tech. Hold a full UK Driving Licence. Security Clearance to minimum SC level preferable (or be suitable and willing to apply for clearance essential). About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting To apply, please submit your CV and cover letter on the Careers section of our website. We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Tetra Tech is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Feb 10, 2025
Full time
Principal or Associate Flood Risk & Drainage Consultant Are you ready to take the next step in your career? Do you want to do meaningful work that improves quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, energy, and international development. Summary: We have an exciting opportunity for a Principal or Associate Flood Risk Consultant to join our flood risk and drainage team, based in either London, Manchester, Leeds, Bristol or Newcastle offices, with the opportunity to work flexibly from home in the future as much as needed to achieve best outcomes. The team undertakes a wide variety of major and challenging infrastructure projects for the private and public sector, across a range of development sectors. Responsibilities: Lead projects and proposals for the flood risk assessment and drainage team at Tetra Tech in support of planning applications. Conduct flood risk assessment, due diligence, drainage strategy, drainage design and modelling, environmental water assessments, and input into Environmental Impact Assessments. Work independently and proactively on technical aspects from a project's inception to the delivery and close out of projects. Support project managers throughout project delivery and take on project management responsibility on low risk projects. Instruct, supervise, and mentor junior staff in the design and management of schemes. Work with clients to ensure delivery of projects to time and cost, and help manage change. Travel across the UK as required for project needs. Minimum Requirements: Be an enthusiastic professional who likes a challenge (essential). Want to work in a busy and growing team and have a desire to progress their career (essential). Have experience in delivering flood risk projects and flood risk assessments to support projects through the planning system. Knowledge and experience in applying UK flood risk policy such as NPPF, SPP and TAN15. Experience in consulting and liaising with key stakeholders (i.e. clients, LLFA, EA, water companies). Experience in writing reports and presenting to internal and external partners. Experience in developing drainage strategies, SUDs and drainage solutions by reference to local and national guidance documents (i.e. the SuDS Manual). Experience in discharge of conditions for planning applications. Experience in delivering Water Framework Directive assessments. Experience in advising flood risk schemes with respect to environmental, ecological and geomorphology. Experience in Micro Drainage/Info Drainage. Experience in peer review. Experience in IT systems such as ArcGIS, AutoCAD and the Microsoft Office suite. Experience in the preparation of fee proposals and assisting with large bids. Be educated to degree level or equivalent in a relevant field and chartered with CIWEM or equivalent. Have good interpersonal and communication skills, ability to work independently, a collaborative approach and a proven ability to deliver work on time. Have a commitment to encouraging good health and safety practices within the workplace and within design. Be a team player displaying enthusiasm, flexibility and versatility. Have the ability to mentor, encourage and support junior team members. Have a desire to build upon your existing experience, continuing your professional development with Tetra Tech. Hold a full UK Driving Licence. Security Clearance to minimum SC level preferable (or be suitable and willing to apply for clearance essential). About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting To apply, please submit your CV and cover letter on the Careers section of our website. We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Tetra Tech is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Overall Purpose of the Role To support the Catering Operations Manager in organising and supervising the front of house element of the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations, ensuring the provision of a quality service. Coordinate, cost and oversee the fulfilment of the client's catering hospitality requirements, maintaining an up to date hospitality booking system, supporting in client site visits where required. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. Key Responsibilities Support in delivering all contractual front of house terms including core feeding element Communicate any on site client changes to direct reports. Communicate regularly with client in relation to events (as agreed) Always Promote the unit and act as a Compass Advocate Communication client event requirements to wider team to ensure all client hospitality is delivered to the correct standard Management of hospitality event requests to ensure clients budget expectations are adhered to Managing booking system Bluerunner Event debriefing and post event evaluation Ensure all event products are correctly priced in line Foodbuy and client specifications Action plans are completed following client feedback Ensure all customer requirements are delivered in line with the expectation Ensure event costs are accurately inputted and maintained All food wastage is recorded and minimised Ensure all customer requirements are communicated to all departments in advance to ensure effective planning Where required complete labour schedule within the labour budget Effectively minimise any agency and overtime spend Adjust labour schedule in line with requirements Person Specification A good team member but must be able to work on own initiative Self-motivation and the ability to motivate others Experience and knowledge of a wide cross section of events Use of IT packages including, Microsoft Office, E-mail, Word, Excel Good knowledge and experience of working with food People Management Communication Results Orientation Holding others accountable Understanding Customers Essential Proven experience in leading and managing successful teams NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Basic Food Hygiene certificate Minimum 2 years catering experience Excellent I.T skills Desirable Experience in a similar role Good knowledge of food production methods and procedures Excellent communication skills Self motivated and ability to adapt to a changing environment About UsAs part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com R/SU Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 10, 2025
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Overall Purpose of the Role To support the Catering Operations Manager in organising and supervising the front of house element of the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations, ensuring the provision of a quality service. Coordinate, cost and oversee the fulfilment of the client's catering hospitality requirements, maintaining an up to date hospitality booking system, supporting in client site visits where required. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. Key Responsibilities Support in delivering all contractual front of house terms including core feeding element Communicate any on site client changes to direct reports. Communicate regularly with client in relation to events (as agreed) Always Promote the unit and act as a Compass Advocate Communication client event requirements to wider team to ensure all client hospitality is delivered to the correct standard Management of hospitality event requests to ensure clients budget expectations are adhered to Managing booking system Bluerunner Event debriefing and post event evaluation Ensure all event products are correctly priced in line Foodbuy and client specifications Action plans are completed following client feedback Ensure all customer requirements are delivered in line with the expectation Ensure event costs are accurately inputted and maintained All food wastage is recorded and minimised Ensure all customer requirements are communicated to all departments in advance to ensure effective planning Where required complete labour schedule within the labour budget Effectively minimise any agency and overtime spend Adjust labour schedule in line with requirements Person Specification A good team member but must be able to work on own initiative Self-motivation and the ability to motivate others Experience and knowledge of a wide cross section of events Use of IT packages including, Microsoft Office, E-mail, Word, Excel Good knowledge and experience of working with food People Management Communication Results Orientation Holding others accountable Understanding Customers Essential Proven experience in leading and managing successful teams NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Basic Food Hygiene certificate Minimum 2 years catering experience Excellent I.T skills Desirable Experience in a similar role Good knowledge of food production methods and procedures Excellent communication skills Self motivated and ability to adapt to a changing environment About UsAs part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com R/SU Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Title: Meetings and Events Project Director Brand: Emota Location: London or Manchester (hybrid) Reporting to: Director of Meetings and Events Direct reports: Project Managers and Senior Project Managers A bit about the role As a dynamic and strategic-minded Project Director specialising in Meetings and Events, you will help build excellence in delivery for our global projects with our renowned clients. As a true champion for the highest levels of project management, best practice, and process compliance, you will lead team members to provide first-class solutions. Working with the Director of Meetings and Events, you will develop positive client relationships using your industry knowledge to develop our market leading capabilities. This role, which includes national and international travel, will involve client partner, supplier, team and financial management at all stages. We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits. You will Project Management: Lead the meetings and events delivery teams to ensure quality of delivery and financial health of associated projects. Be operational on high-profile client projects. Fulfil the role of Project Lead for the service line for multi-disciplined projects. Budget Management: Support the Director of Meetings and Events with forecasting and financial analysis for assigned accounts. Review and analyse financial tools to ensure health of all projects. Act as subject matter expert on company financial tools. Responsible for the preparation and maintenance of budgets throughout the lifecycle of designated projects. Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow. Identify and report cost avoidance/saving measures. Ensure compliance with company and client invoicing processes. Oversee accurate final reconciliation of events within agreed timelines. Client Liaison and Account Development: Meet and communicate with clients to maintain relationships. Identify new opportunities and leads for our business development to share with Client Engagement Director. Help present event proposals to clients. Plan, attend and complete client planning meetings both F2F and virtual. Manage preparation of supportive meeting planning materials for client planning meetings. Ensure the client is up to date with all aspects of meeting planning arrangements throughout the course of the programme. Collaborate with Director of Meetings and Events and other team members, ensure client SOPs are maintained and team members are trained. Staff Development and Management: Organise, plan, and prioritise staff and resources to meet goals and deadlines. Conduct regular 1:1s with team members to ensure they have the support needed to fulfil their roles. Lead on recruitment of Project Managers, Project Executives and input to their mentoring and development. Motivate and coach your direct line reports. General: Be an ambassador for the agency. Attend and contribute positively at team meetings and lead calls. Collaborate with other departments to ensure the delivery of client goals. Work towards client and company-driven service level agreements (SLAs) for all events. Understand, apply, and promote our mission, vision, and values. Champion progress to enhance our industry knowledge and develop our market leading capabilities. Comply with all company and client procedures, including those relating to Health & Safety. Comply with all client and company privacy and security protocols. Apply a knowledge of our range of services. What do you need to have Previous experience (7+ years) of managing and delivering meetings and events in a corporate setting in global destinations. Experience managing event budgets from creation through to revisions and reconciliation in multiple currencies. A customer-centric approach to event delivery. Previous experience leading teams to success. Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets). A flexibility and desire to travel both nationally and internationally and manage busy event schedules on-site. A bit about us . Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences. Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Feb 10, 2025
Full time
Job Title: Meetings and Events Project Director Brand: Emota Location: London or Manchester (hybrid) Reporting to: Director of Meetings and Events Direct reports: Project Managers and Senior Project Managers A bit about the role As a dynamic and strategic-minded Project Director specialising in Meetings and Events, you will help build excellence in delivery for our global projects with our renowned clients. As a true champion for the highest levels of project management, best practice, and process compliance, you will lead team members to provide first-class solutions. Working with the Director of Meetings and Events, you will develop positive client relationships using your industry knowledge to develop our market leading capabilities. This role, which includes national and international travel, will involve client partner, supplier, team and financial management at all stages. We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits. You will Project Management: Lead the meetings and events delivery teams to ensure quality of delivery and financial health of associated projects. Be operational on high-profile client projects. Fulfil the role of Project Lead for the service line for multi-disciplined projects. Budget Management: Support the Director of Meetings and Events with forecasting and financial analysis for assigned accounts. Review and analyse financial tools to ensure health of all projects. Act as subject matter expert on company financial tools. Responsible for the preparation and maintenance of budgets throughout the lifecycle of designated projects. Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow. Identify and report cost avoidance/saving measures. Ensure compliance with company and client invoicing processes. Oversee accurate final reconciliation of events within agreed timelines. Client Liaison and Account Development: Meet and communicate with clients to maintain relationships. Identify new opportunities and leads for our business development to share with Client Engagement Director. Help present event proposals to clients. Plan, attend and complete client planning meetings both F2F and virtual. Manage preparation of supportive meeting planning materials for client planning meetings. Ensure the client is up to date with all aspects of meeting planning arrangements throughout the course of the programme. Collaborate with Director of Meetings and Events and other team members, ensure client SOPs are maintained and team members are trained. Staff Development and Management: Organise, plan, and prioritise staff and resources to meet goals and deadlines. Conduct regular 1:1s with team members to ensure they have the support needed to fulfil their roles. Lead on recruitment of Project Managers, Project Executives and input to their mentoring and development. Motivate and coach your direct line reports. General: Be an ambassador for the agency. Attend and contribute positively at team meetings and lead calls. Collaborate with other departments to ensure the delivery of client goals. Work towards client and company-driven service level agreements (SLAs) for all events. Understand, apply, and promote our mission, vision, and values. Champion progress to enhance our industry knowledge and develop our market leading capabilities. Comply with all company and client procedures, including those relating to Health & Safety. Comply with all client and company privacy and security protocols. Apply a knowledge of our range of services. What do you need to have Previous experience (7+ years) of managing and delivering meetings and events in a corporate setting in global destinations. Experience managing event budgets from creation through to revisions and reconciliation in multiple currencies. A customer-centric approach to event delivery. Previous experience leading teams to success. Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets). A flexibility and desire to travel both nationally and internationally and manage busy event schedules on-site. A bit about us . Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences. Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Feb 10, 2025
Full time
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Markets Officer Location : St Albans, Hertfordshire, AL1 3JE, hybrid working (market days on site, non-market days flexible) Salary: £31,773 up to £34,072 inclusive annual salary + up to 19.7 percent employer pension contribution. Hours: 37 hours per week Contract: Permanent, full-time (37 hours pw) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role St Albans has been home to a market since the ninth century and is the oldest market in England on its original site. It is the market team's job to ensure that the market continues to flourish into its second millennium and beyond. In this role you will work as part of a small team bringing new traders to St Albans Markets, supporting existing traders, and ensuring the smooth running of operations on markets days. The markets team deliver 140 market events each year as well as supporting our charity and events teams. Along with the day-to-day-running of the markets there are many opportunities to take the lead on projects and initiatives to improve the markets and to create opportunities for their market traders. The role involves working every Saturday and multiple Sundays per year due to market days. About you Our client are looking for someone who has an appreciation of the role of markets in city centre regeneration, the ability to deal fairly with people's competing demands, and to remain firm and patient in situations with stressed or agitated customers. The ideal candidate will also have a good working knowledge of Microsoft packages, be able to display initiative and excellent problem-solving skills. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 26.5 days basic annual leave (increasing with service) + bank holidays. Please note annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff parking permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Please select the apply button on the vacancy and follow the steps below: Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 24th February 2025 Interviews are scheduled for w/c: 3rd March 2025 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following roles: Market Manager, Town Centre Manager, Events Coordinator, Retail Coordinator, Market Operations Officer, Public Realm Manager, Community Engagement Officer, Business Development Officer, Street Trading Officer, Market Development Officer, Local Authority Officer, Economic Development Officer, or similar positions, etc. REF-
Feb 10, 2025
Full time
Markets Officer Location : St Albans, Hertfordshire, AL1 3JE, hybrid working (market days on site, non-market days flexible) Salary: £31,773 up to £34,072 inclusive annual salary + up to 19.7 percent employer pension contribution. Hours: 37 hours per week Contract: Permanent, full-time (37 hours pw) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. About the role St Albans has been home to a market since the ninth century and is the oldest market in England on its original site. It is the market team's job to ensure that the market continues to flourish into its second millennium and beyond. In this role you will work as part of a small team bringing new traders to St Albans Markets, supporting existing traders, and ensuring the smooth running of operations on markets days. The markets team deliver 140 market events each year as well as supporting our charity and events teams. Along with the day-to-day-running of the markets there are many opportunities to take the lead on projects and initiatives to improve the markets and to create opportunities for their market traders. The role involves working every Saturday and multiple Sundays per year due to market days. About you Our client are looking for someone who has an appreciation of the role of markets in city centre regeneration, the ability to deal fairly with people's competing demands, and to remain firm and patient in situations with stressed or agitated customers. The ideal candidate will also have a good working knowledge of Microsoft packages, be able to display initiative and excellent problem-solving skills. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 26.5 days basic annual leave (increasing with service) + bank holidays. Please note annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff parking permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Please select the apply button on the vacancy and follow the steps below: Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 24th February 2025 Interviews are scheduled for w/c: 3rd March 2025 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may also have experience in the following roles: Market Manager, Town Centre Manager, Events Coordinator, Retail Coordinator, Market Operations Officer, Public Realm Manager, Community Engagement Officer, Business Development Officer, Street Trading Officer, Market Development Officer, Local Authority Officer, Economic Development Officer, or similar positions, etc. REF-
BACB is a UK bank that offers trade finance and investment expertise to clients in specialist markets, especially Africa and the Middle East. We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK. Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first. Additional Info Hybrid Working: 3 days onsite, 2 from home Location: City of London Contract Type: Fixed Term Contract Job Summary Reporting to the Head of Operational Risk and working closely with the Head of Information Security, the role will support in managing the Bank's Second line of Defence (2LOD) for cyber security, assuring compliance with the Bank's Information Security Policies and Standards and overseeing the effective implementation of security controls through engagement with the Bank's cyber security operations team (1LOD). Key Work Outputs and Accountabilities Supporting the management of the Bank's Cyber Security function maintaining compliance with our NIST based cyber security framework. Responsible to Head of Operational Risk for Information Security RCSA framework, in particular regulatory compliance, and tolerated risk exposure. Act as Cyber Security expert within the Second Line of Defence (2LOD), providing advice and guidance to 1LOD on best practice cyber security and to business driven change activity. Working with the Bank's Enterprise Architect to ensure solutions are delivered in accordance with BACB's IT Security policies and Standards Ensure the Bank can effectively respond and recover from Cyber Security Incidents. Working with the Head of Information Security on ways to defend the Bank from current cyber threat landscape, identifying emergent threats and recommending innovative controls and mitigations. Work together with the 1LOD and provide evidence that IT Security operations are within risk tolerances (e.g., Evergreen IT, Patching, Vulnerability scanning and Pen Testing) (supported by a 2nd member of the 2LOD team) Oversee compliance with the Bank's cyber security standards and policies liaising with CIO (1LOD) where responsibility spans Lines of Defence. Maintain security performance metrics/ KPIs, recommending improvements where appropriate. Effective use of specialist tools and logging to review the Bank's cyber status and perform requested "deep dives" as necessary as well as define automated alerting mechanisms, ensuring that these alerts can be assessed and investigates independently by 1LOD and 2LOD. Engaging with the CIO and the Head of Information Security to ensure that sufficient/ effective cyber defences are implemented, giving the Bank value for money for any procured Cyber Security solutions, including Cyber Risk Insurance. Responsibility for the effective bank-wide cyber security training and awareness. Required Qualifications and Experience Educated to degree level (or equivalent), possessing at least one security accreditation (e.g., CISM or CISSP) Good working knowledge of cyber security standards (i.e. NIST, ISO 27001, Cyber Essentials, GDPR). Previous experience in the practical use and management of products such as Defender, Darktrace and Mimecast IT security management knowledge, skills, and experience. Familiarity of firewall rulesets and the requirements for effective cyber defence. Familiar with the Microsoft stack from Desktop products to server products to Azure Working in Financial Services or another regulated market, such as aviation or energy. Managing the delivery of an organization-wide information security related strategy Knowledgeable in common Data Leakage reasons and effective prevention. Working with on premise, public and/or hybrid cloud environments Conducting security-based investigations, the management of such inquiries and liaison with external BACB engaged investigation parties.
Feb 10, 2025
Full time
BACB is a UK bank that offers trade finance and investment expertise to clients in specialist markets, especially Africa and the Middle East. We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK. Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first. Additional Info Hybrid Working: 3 days onsite, 2 from home Location: City of London Contract Type: Fixed Term Contract Job Summary Reporting to the Head of Operational Risk and working closely with the Head of Information Security, the role will support in managing the Bank's Second line of Defence (2LOD) for cyber security, assuring compliance with the Bank's Information Security Policies and Standards and overseeing the effective implementation of security controls through engagement with the Bank's cyber security operations team (1LOD). Key Work Outputs and Accountabilities Supporting the management of the Bank's Cyber Security function maintaining compliance with our NIST based cyber security framework. Responsible to Head of Operational Risk for Information Security RCSA framework, in particular regulatory compliance, and tolerated risk exposure. Act as Cyber Security expert within the Second Line of Defence (2LOD), providing advice and guidance to 1LOD on best practice cyber security and to business driven change activity. Working with the Bank's Enterprise Architect to ensure solutions are delivered in accordance with BACB's IT Security policies and Standards Ensure the Bank can effectively respond and recover from Cyber Security Incidents. Working with the Head of Information Security on ways to defend the Bank from current cyber threat landscape, identifying emergent threats and recommending innovative controls and mitigations. Work together with the 1LOD and provide evidence that IT Security operations are within risk tolerances (e.g., Evergreen IT, Patching, Vulnerability scanning and Pen Testing) (supported by a 2nd member of the 2LOD team) Oversee compliance with the Bank's cyber security standards and policies liaising with CIO (1LOD) where responsibility spans Lines of Defence. Maintain security performance metrics/ KPIs, recommending improvements where appropriate. Effective use of specialist tools and logging to review the Bank's cyber status and perform requested "deep dives" as necessary as well as define automated alerting mechanisms, ensuring that these alerts can be assessed and investigates independently by 1LOD and 2LOD. Engaging with the CIO and the Head of Information Security to ensure that sufficient/ effective cyber defences are implemented, giving the Bank value for money for any procured Cyber Security solutions, including Cyber Risk Insurance. Responsibility for the effective bank-wide cyber security training and awareness. Required Qualifications and Experience Educated to degree level (or equivalent), possessing at least one security accreditation (e.g., CISM or CISSP) Good working knowledge of cyber security standards (i.e. NIST, ISO 27001, Cyber Essentials, GDPR). Previous experience in the practical use and management of products such as Defender, Darktrace and Mimecast IT security management knowledge, skills, and experience. Familiarity of firewall rulesets and the requirements for effective cyber defence. Familiar with the Microsoft stack from Desktop products to server products to Azure Working in Financial Services or another regulated market, such as aviation or energy. Managing the delivery of an organization-wide information security related strategy Knowledgeable in common Data Leakage reasons and effective prevention. Working with on premise, public and/or hybrid cloud environments Conducting security-based investigations, the management of such inquiries and liaison with external BACB engaged investigation parties.
Location: London with travels to Guernsey Division: Guernsey Reports to: Director Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services? Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences? If so, we would love to hear from you! ABOUT US Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organizations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. OUR VALUES Partnership: we become one team and family with organisations, helping them to navigate change and stay agile. Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens. Innovation: we bring together the right technologies and services to design solutions that work. Passion: we are passionate about - and dedicated to - public services and improving people's lives. THE ROLE To work with the Managing Partner, Agilisys Guernsey to manage and support a variety of contracts in all aspects of their delivery. The contracts vary in Value and Term, although the overarching Master Services Agreement (MSA) is for 10 years, we are in year 5 of the agreement and going through an evolution of that contract. Our MSA with States of Guernsey is structured around 3 Pillars: Pillar 1 - IT that just works - this is the managed services element from service desk to data centers. Pillar 2 - Projects / Programmes and Change Pillar 3 - Economic Development The Contracts include: IT services - full provision of services across all IT Towers. Includes assessment of all 3rd party contracts and development of an appropriate supply chain. Service reform - provision of holistic solutions which enable digitization of the broader organization. Transition & Transformation programmes followed by programmes of continuous service improvement and further business transformation initiatives. Supporting the development and smooth running of the agreed governance arrangements. Moderating risks in regard to service penalties. Securing opportunities for providing new services enabling margin improvement. The Commercial Director is being recruited to report to and work closely with Managing Partner of Agilisys Guernsey and will have a dotted line to the Group Finance Director. Key responsibilities The Commercial Director - Guernsey is a vital role within Agilisys and this role will require: Understanding all aspects of the contracts, ensuring the project team has appropriate level of understanding, working with the project team on contract compliance. As part of the leadership team on Guernsey, understanding all aspects of the project delivery and addressing any delays or deviation from plan by any parties appropriately. Governing all contract changes. Reviewing Statements of Work, Change Control Notes and Change Requests from a commercial/legal perspective. Ensuring direct sub-contractors are documented and commercially managed, bearing in mind the flow up/down consequences of their activity, value over the life of the contract and innovation. With the local management teams, identifying opportunities for contract expansion and maximizing those opportunities with the client, developing balanced, commercially innovative solutions and supporting these through our internal deal review process. Compliance with the governance standards to ensure processes are followed to secure the company certification. Risk and opportunity management - identifying, capturing and documenting these clearly and robustly in the appropriate contractual and internal templates. Ensure alignment with all Agilisys wide commercial and financial controls including Deal Review and reporting. Ensure contractual requirements and commitments under the MSA including annual reports are delivered together with the finance teams. Mentoring of the Guernsey team from a commercial awareness and risk perspective. Specific duties Depending on the project, you will need to be comfortable doing the following: Foster a collaborative approach by building and nurturing strong relationships with stakeholders, both within Agilisys and with external partners, to achieve shared goals and deliver exceptional outcomes. Embrace a culture of innovation and agility, proactively identifying opportunities for improvement and adaptation. Opportunity This role is an excellent platform for experienced professionals to take their career to the next level working with our client in Guernsey. ABOUT YOU The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. The Ideal Candidate will have: Experience of evolving first generation outsource contracts to mature contracts taking into account the experience/learning of the client. Experience of financial and commercial management of large ICT contracts including calculation of business cases, cost models and drafting of agreements and contract changes. Specifically, a strong track record of developing and delivering projects and programmes with clients - including a clear approach to risk identification and management. Experience of developing and working within public:private strategic partnership models. Good knowledge of the commercial elements of ICT services and projects. Good understanding of project delivery methodologies for IT and business transformation (Waterfall, Agile). Good common sense and a pragmatic approach showing willingness to contribute to the partnership over the life of the contract. The ability to identify risks and opportunities in a timely manner and ensure appropriate mitigations are in place. Contribution to complex transformation/business improvement programme. Good communication skills, written, verbal and non-verbal, coupled with the ability to be assertive whilst maintaining relationships. Highly numerate - comfortable working with complex financial models and structures. Good report writing skills. Works well as part of a team. Passion for innovation and a commitment to shaping the future of public services. WHAT WE CAN OFFER YOU: This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development. Benefits include: Enhanced Pension Scheme Health Insurance Private Medical Insurance Life Assurance Access to exclusive discounts and offers through the company's "Perks at Work" scheme 25 days annual leave (with the option to buy more) PROCESS Simply submit your CV. By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing - but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV LinkedIn Profile Website Are you authorised to work in the UK without the need for sponsorship? Select What is your salary expectation? Would you be comfortable frequent travelling to Guernsey? Select
Feb 10, 2025
Full time
Location: London with travels to Guernsey Division: Guernsey Reports to: Director Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services? Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences? If so, we would love to hear from you! ABOUT US Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organizations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. OUR VALUES Partnership: we become one team and family with organisations, helping them to navigate change and stay agile. Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens. Innovation: we bring together the right technologies and services to design solutions that work. Passion: we are passionate about - and dedicated to - public services and improving people's lives. THE ROLE To work with the Managing Partner, Agilisys Guernsey to manage and support a variety of contracts in all aspects of their delivery. The contracts vary in Value and Term, although the overarching Master Services Agreement (MSA) is for 10 years, we are in year 5 of the agreement and going through an evolution of that contract. Our MSA with States of Guernsey is structured around 3 Pillars: Pillar 1 - IT that just works - this is the managed services element from service desk to data centers. Pillar 2 - Projects / Programmes and Change Pillar 3 - Economic Development The Contracts include: IT services - full provision of services across all IT Towers. Includes assessment of all 3rd party contracts and development of an appropriate supply chain. Service reform - provision of holistic solutions which enable digitization of the broader organization. Transition & Transformation programmes followed by programmes of continuous service improvement and further business transformation initiatives. Supporting the development and smooth running of the agreed governance arrangements. Moderating risks in regard to service penalties. Securing opportunities for providing new services enabling margin improvement. The Commercial Director is being recruited to report to and work closely with Managing Partner of Agilisys Guernsey and will have a dotted line to the Group Finance Director. Key responsibilities The Commercial Director - Guernsey is a vital role within Agilisys and this role will require: Understanding all aspects of the contracts, ensuring the project team has appropriate level of understanding, working with the project team on contract compliance. As part of the leadership team on Guernsey, understanding all aspects of the project delivery and addressing any delays or deviation from plan by any parties appropriately. Governing all contract changes. Reviewing Statements of Work, Change Control Notes and Change Requests from a commercial/legal perspective. Ensuring direct sub-contractors are documented and commercially managed, bearing in mind the flow up/down consequences of their activity, value over the life of the contract and innovation. With the local management teams, identifying opportunities for contract expansion and maximizing those opportunities with the client, developing balanced, commercially innovative solutions and supporting these through our internal deal review process. Compliance with the governance standards to ensure processes are followed to secure the company certification. Risk and opportunity management - identifying, capturing and documenting these clearly and robustly in the appropriate contractual and internal templates. Ensure alignment with all Agilisys wide commercial and financial controls including Deal Review and reporting. Ensure contractual requirements and commitments under the MSA including annual reports are delivered together with the finance teams. Mentoring of the Guernsey team from a commercial awareness and risk perspective. Specific duties Depending on the project, you will need to be comfortable doing the following: Foster a collaborative approach by building and nurturing strong relationships with stakeholders, both within Agilisys and with external partners, to achieve shared goals and deliver exceptional outcomes. Embrace a culture of innovation and agility, proactively identifying opportunities for improvement and adaptation. Opportunity This role is an excellent platform for experienced professionals to take their career to the next level working with our client in Guernsey. ABOUT YOU The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. The Ideal Candidate will have: Experience of evolving first generation outsource contracts to mature contracts taking into account the experience/learning of the client. Experience of financial and commercial management of large ICT contracts including calculation of business cases, cost models and drafting of agreements and contract changes. Specifically, a strong track record of developing and delivering projects and programmes with clients - including a clear approach to risk identification and management. Experience of developing and working within public:private strategic partnership models. Good knowledge of the commercial elements of ICT services and projects. Good understanding of project delivery methodologies for IT and business transformation (Waterfall, Agile). Good common sense and a pragmatic approach showing willingness to contribute to the partnership over the life of the contract. The ability to identify risks and opportunities in a timely manner and ensure appropriate mitigations are in place. Contribution to complex transformation/business improvement programme. Good communication skills, written, verbal and non-verbal, coupled with the ability to be assertive whilst maintaining relationships. Highly numerate - comfortable working with complex financial models and structures. Good report writing skills. Works well as part of a team. Passion for innovation and a commitment to shaping the future of public services. WHAT WE CAN OFFER YOU: This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development. Benefits include: Enhanced Pension Scheme Health Insurance Private Medical Insurance Life Assurance Access to exclusive discounts and offers through the company's "Perks at Work" scheme 25 days annual leave (with the option to buy more) PROCESS Simply submit your CV. By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing - but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV LinkedIn Profile Website Are you authorised to work in the UK without the need for sponsorship? Select What is your salary expectation? Would you be comfortable frequent travelling to Guernsey? Select
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on About the team We are on a mission to level-up the mobile app and we're looking for someone to bring deep expertise in native Android development (with Kotlin). You will join our Mobile Platform team which looks after tech underpinning the app itself: from the app's architecture, shared capabilities and libraries and experiences, as well as the build and analytics infrastructure. The team plays an important role as thought leaders in the broader mobile community at Zopa, and generally is responsible for moving our tech forward in that space. The company has the vision to become Britain's best bank and have just launched the Zopa account which is a high touch, mass-market product. The app is our most important touch point with the customer and it needs to be performant and delightful. We therefore want to invest in the tech of the app. The app is today built using React Native but we have found ourselves increasingly leveraging native capabilities (Swift and Kotlin). We are looking to further build out our skills in native development and use those to significantly overhaul the app experience. A day in the life: You will report into the Engineering Manager of the Mobile Platform team. You will work closely with the Principal Mobile Engineer and Head of Engineering for Mobile. You will guide the wider mobile community on the best practices in native development and provide mentorship to engineers. You will work on making our app more performant, robust and delightful. You will help us identify and correct bottlenecks and fix bugs to optimise application performance. You'll collaborate with cross-functional teams (designers, product managers, backend developers) to define, design, and implement new features that leverage native capabilities. About you: You are a highly skilled mobile app developer with a track record of creating sophisticated applications using Kotlin. You have published apps to the Play Store. Strong understanding of Android frameworks and native app performance optimisation. You have worked on high-engagement and modern apps, with an emphasis on performance and delightful experiences. You consider quality as a first-class concern and have a proven background in improving quality in previous roles. You have a passion for your craft and doing things "right" (semantics, validity, maintainability ) An interest in our mission and strong customer focus. Added bonus: You've also worked with React Native and have a solid understanding of the differences and trade-offs between this approach and native. Knowledge of the app store submission process and best practices for continuous integration/deployment (CI/CD). Experience with mobile security best practices. Some knowledge of iOS development with Swift. Flexible working? Yes please! At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. Not only that - you'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Feb 10, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on About the team We are on a mission to level-up the mobile app and we're looking for someone to bring deep expertise in native Android development (with Kotlin). You will join our Mobile Platform team which looks after tech underpinning the app itself: from the app's architecture, shared capabilities and libraries and experiences, as well as the build and analytics infrastructure. The team plays an important role as thought leaders in the broader mobile community at Zopa, and generally is responsible for moving our tech forward in that space. The company has the vision to become Britain's best bank and have just launched the Zopa account which is a high touch, mass-market product. The app is our most important touch point with the customer and it needs to be performant and delightful. We therefore want to invest in the tech of the app. The app is today built using React Native but we have found ourselves increasingly leveraging native capabilities (Swift and Kotlin). We are looking to further build out our skills in native development and use those to significantly overhaul the app experience. A day in the life: You will report into the Engineering Manager of the Mobile Platform team. You will work closely with the Principal Mobile Engineer and Head of Engineering for Mobile. You will guide the wider mobile community on the best practices in native development and provide mentorship to engineers. You will work on making our app more performant, robust and delightful. You will help us identify and correct bottlenecks and fix bugs to optimise application performance. You'll collaborate with cross-functional teams (designers, product managers, backend developers) to define, design, and implement new features that leverage native capabilities. About you: You are a highly skilled mobile app developer with a track record of creating sophisticated applications using Kotlin. You have published apps to the Play Store. Strong understanding of Android frameworks and native app performance optimisation. You have worked on high-engagement and modern apps, with an emphasis on performance and delightful experiences. You consider quality as a first-class concern and have a proven background in improving quality in previous roles. You have a passion for your craft and doing things "right" (semantics, validity, maintainability ) An interest in our mission and strong customer focus. Added bonus: You've also worked with React Native and have a solid understanding of the differences and trade-offs between this approach and native. Knowledge of the app store submission process and best practices for continuous integration/deployment (CI/CD). Experience with mobile security best practices. Some knowledge of iOS development with Swift. Flexible working? Yes please! At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. Not only that - you'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Our web analytics team is a rapidly expanding part of our business. We partner closely with both Google, Adobe, Optimizely, and VWO within the website testing and personalisation field. You will play a key role in driving the strategy that underpins our clients' optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis, and consumer psychology to develop data-led approaches that help our clients make their websites more successful. We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client. As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead. Key Responsibilities and Duties: Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce, and other CRM platforms. Support CRM implementations, provide post-implementation guidance, and ongoing support to clients. Implement designs and configurations within CRM platforms. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to CRM platform use. Ensure the quality of work being produced is of the highest standard. Estimate and ensure the accuracy of development estimates. Work with client stakeholders to understand campaign marketing requirements and translate them into Adobe Campaign technical solutions. Architect, configure, administer, and operate CRM systems. Work with client stakeholders to understand requirements and translate them into technical solutions. Qualifications/Requirements: Previous experience with A/B testing programs (and any associated software such as Target, Optimize, Optimizely, VWO, etc.). Previous experience with Web Analytics (Google / Adobe Analytics). Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial. An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff. Ability to turn insight into actionable recommendations for your client. Ability to manage multiple projects, prioritize responsibilities, and organise resourcing. Ability to work efficiently in a fast-paced environment. High level of accuracy and attention to detail. Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing. Previous team member mentoring/management experience. Strategic thinking.
Feb 10, 2025
Full time
Our web analytics team is a rapidly expanding part of our business. We partner closely with both Google, Adobe, Optimizely, and VWO within the website testing and personalisation field. You will play a key role in driving the strategy that underpins our clients' optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis, and consumer psychology to develop data-led approaches that help our clients make their websites more successful. We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client. As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead. Key Responsibilities and Duties: Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce, and other CRM platforms. Support CRM implementations, provide post-implementation guidance, and ongoing support to clients. Implement designs and configurations within CRM platforms. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to CRM platform use. Ensure the quality of work being produced is of the highest standard. Estimate and ensure the accuracy of development estimates. Work with client stakeholders to understand campaign marketing requirements and translate them into Adobe Campaign technical solutions. Architect, configure, administer, and operate CRM systems. Work with client stakeholders to understand requirements and translate them into technical solutions. Qualifications/Requirements: Previous experience with A/B testing programs (and any associated software such as Target, Optimize, Optimizely, VWO, etc.). Previous experience with Web Analytics (Google / Adobe Analytics). Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial. An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff. Ability to turn insight into actionable recommendations for your client. Ability to manage multiple projects, prioritize responsibilities, and organise resourcing. Ability to work efficiently in a fast-paced environment. High level of accuracy and attention to detail. Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing. Previous team member mentoring/management experience. Strategic thinking.
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this. Salary: £50,000- £55,000 per annum Location: London/hybrid, usually 2 days in the office (team day is Tuesday) This role is being offered on a Fixed Term contract until end of June 2026. About our Group Legal and Governance division In Group Legal and Governance, we use our expertise to help the organisation make decisions that are right for Which? and consumers. In Group Legal, we provide a full range of in-house legal support from general commercial, contract and privacy advice through to consumer rights, libel and litigation. About the role In this role, you will provide high-quality, practical legal advice and support to our organisation across a wide range of legal areas in a user-friendly and pacey way. You will interact with internal and external stakeholders confidently, positively and professionally, and work effectively as a team member. This role reports to our Co-Managing Counsel - Commercial and Digital (Operations). Key responsibilities include: Providing support for our technology, product and commercial divisions, providing risk-based, pragmatic legal advice and guidance on a variety of matters including: Contract review and negotiation (including technology, commercial and media contracts); Marketing, consumer journeys and advertising; Intellectual property & brand issues; Data protection. About you You'll: Be a qualified lawyer, ideally with some knowledge, experience and skills in a number of relevant practice areas as described above and in the role profile; Have experience in advising non-legally trained colleagues and be able to identify the most effective legal principles and concepts to apply using a risk-based approach; Relish the opportunity to utilise your research skills and take on new tasks, and will be tenacious in keeping your knowledge updated and upskilling in new areas of the law; Have a positive, commercial approach, looking for solutions and providing user-friendly counsel; Have a strong sense of personal responsibility and be highly organised, effectively managing your workload and client expectations, and proactively driving forward your matters to enable pace. Benefits We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days Excellent pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large discounts off everyday shopping and holidays Annual Award (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money & legal helplines Free wills for all Which? employees, plus, partners of employees can make their will at cost price. Work from (almost) anywhere for 4 weeks of the year policy The interview process for this role involves: First round interview with hiring manager and Co-Managing Counsel - Commercial & Digital (Partnering), including a practical, contract-based assessment. Shorter second round conversation with Head of Legal and member of Commercial & Digital legal team. About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full-time working week (35 hours) e.g. part-time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at . Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 3rd. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received. Lawyer Feb 25 Role Profile.pdf
Feb 10, 2025
Full time
This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this. Salary: £50,000- £55,000 per annum Location: London/hybrid, usually 2 days in the office (team day is Tuesday) This role is being offered on a Fixed Term contract until end of June 2026. About our Group Legal and Governance division In Group Legal and Governance, we use our expertise to help the organisation make decisions that are right for Which? and consumers. In Group Legal, we provide a full range of in-house legal support from general commercial, contract and privacy advice through to consumer rights, libel and litigation. About the role In this role, you will provide high-quality, practical legal advice and support to our organisation across a wide range of legal areas in a user-friendly and pacey way. You will interact with internal and external stakeholders confidently, positively and professionally, and work effectively as a team member. This role reports to our Co-Managing Counsel - Commercial and Digital (Operations). Key responsibilities include: Providing support for our technology, product and commercial divisions, providing risk-based, pragmatic legal advice and guidance on a variety of matters including: Contract review and negotiation (including technology, commercial and media contracts); Marketing, consumer journeys and advertising; Intellectual property & brand issues; Data protection. About you You'll: Be a qualified lawyer, ideally with some knowledge, experience and skills in a number of relevant practice areas as described above and in the role profile; Have experience in advising non-legally trained colleagues and be able to identify the most effective legal principles and concepts to apply using a risk-based approach; Relish the opportunity to utilise your research skills and take on new tasks, and will be tenacious in keeping your knowledge updated and upskilling in new areas of the law; Have a positive, commercial approach, looking for solutions and providing user-friendly counsel; Have a strong sense of personal responsibility and be highly organised, effectively managing your workload and client expectations, and proactively driving forward your matters to enable pace. Benefits We also have these benefits for you to consider: 35 hour working week Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days Excellent pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) Discount site Sodexo which offers large discounts off everyday shopping and holidays Annual Award (depending on employee and company performance) Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months) A discretionary death in service benefit provision equivalent to six times your annual salary Free access to Which? member content and free access to Which? money & legal helplines Free wills for all Which? employees, plus, partners of employees can make their will at cost price. Work from (almost) anywhere for 4 weeks of the year policy The interview process for this role involves: First round interview with hiring manager and Co-Managing Counsel - Commercial & Digital (Partnering), including a practical, contract-based assessment. Shorter second round conversation with Head of Legal and member of Commercial & Digital legal team. About Which? We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full-time working week (35 hours) e.g. part-time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at . Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website . At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 3rd. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme here . Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received. Lawyer Feb 25 Role Profile.pdf
£90k - £110k + performance bonus and stock options Location United Kingdom, fully remote However you'll need to be in London for leadership meetings and offsites as follows: 1 day per month (leadership meeting) 1 day per quarter (company offsite) 1 full week per quarter (leadership planning) Your travel and accommodation expenses will be fully covered by zeroheight :) In a nutshell Join zeroheight for the opportunity to have a significant impact as CS leader responsible for the success of some of the most prestigious companies in the world such as Adobe, United Airlines and Uber - and more than 20% of the Fortune 100! In this role you'll be leading an incredibly talented team of 4 CSMs and 1 CSM / CS Ops, as well as joining a growing 50+ person product-focused company based in the UK / US at a very exciting time. Come and apply your CS leadership experience and skills to supercharge our market leadership in DesignOps and contribute to shaping the future of UX and product development! What you'll do You'll lead, manage and develop a high-performing remote CS team of 5 split in between the UK / US / South America (4 CSMs and 1 CSM / CS Ops) You'll set, communicate and drive achievement of quarterly CS strategy and goals You'll set and manage the CSM variable compensation plan to align with CS goals When the time comes to grow the CS team, you'll hire, onboard and train new CSMs You'll work with our ops and data teams on CS capacity management and CS forecasting You'll work very closely with other zeroheight leaders - in particular in Sales, Product, Marketing and Support - to ensure smooth collaboration, mutual support and alignment. You'll continuously look for ways to improve our CS best practices, our CS processes as well as our customer retention and expansion numbers - endlessly seeking to better understand what drives churn / expansion for us and ensuring a strong feedback loop with Product/Sales You'll keep abreast of market and customer trends, seek out industry benchmarks, and communicate where zeroheight sits within those and what we should be aiming for Who you are Essential You're a proven CS leader and manager with 7+ years of Customer Success experience including at least 3+ years as a high-performing CS leader / manager You've led CS in a mid-market / enterprise B2B SaaS company (10k-100k ARR accounts) You have a track record of leading teams that achieve best-in-class mid-market / enterprise B2B CS targets (above 90%+ gross revenue retention and above 100%+ net retention) You're experienced with CS best practices, tools (we use Planhat ) and methodologies such as customer health scoring, and you have experience implementing a variety of best-in-class CS playbooks, tools and customer lifecycle processes You have a track record of successful collaboration with Sales and Product leaders, who can ideally provide references for you You're a great communicator and leader and have excellent relationship management skills You've dealt with a multitude of complex customer challenges and have the required experience to handle any customer escalations from your team promptly and effectively You've hired and retained top-tier CSMs by fostering a high-performance culture, but also by developing a supportive and people-first culture in your CS teams Ideal You have CS leadership experience at a "growth stage" company (10M-100M ARR) You have experience in a company that combines freemium/product-led growth with a B2B mid-market/enterprise sales motion (10k-100k ARR accounts) You have experience leading a segmented CS team with a variety of engagement models You have experience successfully managing a remote as well as international team You have good product / technology knowledge and can get up to speed on our industry and our customers' problems quickly and become a trusted advisor / domain expert yourself About zeroheight We're building the world's UX infrastructure and lowering the barrier to creating great user experiences by enabling any company in the world to have a sophisticated design system. We're allowing companies to design and develop user experiences in a much more systematic way and deliver high quality UX 10x faster. We've built a design system documentation product people love and thanks to this we've grown through word-of-mouth to 1600+ customers including multiple Fortune 100s. We're the market leader in our category and have the backing of world-class investors like Tribe Capital, Y Combinator and Adobe. But design system documentation is just the beginning we're now perfectly positioned to become the leader in DesignOps and transform how products are built. Let's do this! Here's an overview of our hiring process: Introductory call (30min) Management discussion (60 mins) CS experience (90 mins) Chat with team and present problems (2 x 30 mins then 45 min discussion) Values interview (60 mins) We know this is quite a few sessions - thanks in advance for your patience - but this is a big decision for both of us! In each session, we ensure there's at least 10 mins for your questions Our DEI Statement At zeroheight we live and breathe our values, building an inclusive and diverse team is what makes us great. We are proud of the culture we've created and by embracing individuality we continue to add to our culture. We look to hire the best, give an amazing experience throughout and we don't discriminate against who or what you are. Our employees are encouraged to be their authentic selves, allowing us to celebrate our differences and learn from one another. All we ask is that you be yourself, love what you do and give 100%.
Feb 10, 2025
Full time
£90k - £110k + performance bonus and stock options Location United Kingdom, fully remote However you'll need to be in London for leadership meetings and offsites as follows: 1 day per month (leadership meeting) 1 day per quarter (company offsite) 1 full week per quarter (leadership planning) Your travel and accommodation expenses will be fully covered by zeroheight :) In a nutshell Join zeroheight for the opportunity to have a significant impact as CS leader responsible for the success of some of the most prestigious companies in the world such as Adobe, United Airlines and Uber - and more than 20% of the Fortune 100! In this role you'll be leading an incredibly talented team of 4 CSMs and 1 CSM / CS Ops, as well as joining a growing 50+ person product-focused company based in the UK / US at a very exciting time. Come and apply your CS leadership experience and skills to supercharge our market leadership in DesignOps and contribute to shaping the future of UX and product development! What you'll do You'll lead, manage and develop a high-performing remote CS team of 5 split in between the UK / US / South America (4 CSMs and 1 CSM / CS Ops) You'll set, communicate and drive achievement of quarterly CS strategy and goals You'll set and manage the CSM variable compensation plan to align with CS goals When the time comes to grow the CS team, you'll hire, onboard and train new CSMs You'll work with our ops and data teams on CS capacity management and CS forecasting You'll work very closely with other zeroheight leaders - in particular in Sales, Product, Marketing and Support - to ensure smooth collaboration, mutual support and alignment. You'll continuously look for ways to improve our CS best practices, our CS processes as well as our customer retention and expansion numbers - endlessly seeking to better understand what drives churn / expansion for us and ensuring a strong feedback loop with Product/Sales You'll keep abreast of market and customer trends, seek out industry benchmarks, and communicate where zeroheight sits within those and what we should be aiming for Who you are Essential You're a proven CS leader and manager with 7+ years of Customer Success experience including at least 3+ years as a high-performing CS leader / manager You've led CS in a mid-market / enterprise B2B SaaS company (10k-100k ARR accounts) You have a track record of leading teams that achieve best-in-class mid-market / enterprise B2B CS targets (above 90%+ gross revenue retention and above 100%+ net retention) You're experienced with CS best practices, tools (we use Planhat ) and methodologies such as customer health scoring, and you have experience implementing a variety of best-in-class CS playbooks, tools and customer lifecycle processes You have a track record of successful collaboration with Sales and Product leaders, who can ideally provide references for you You're a great communicator and leader and have excellent relationship management skills You've dealt with a multitude of complex customer challenges and have the required experience to handle any customer escalations from your team promptly and effectively You've hired and retained top-tier CSMs by fostering a high-performance culture, but also by developing a supportive and people-first culture in your CS teams Ideal You have CS leadership experience at a "growth stage" company (10M-100M ARR) You have experience in a company that combines freemium/product-led growth with a B2B mid-market/enterprise sales motion (10k-100k ARR accounts) You have experience leading a segmented CS team with a variety of engagement models You have experience successfully managing a remote as well as international team You have good product / technology knowledge and can get up to speed on our industry and our customers' problems quickly and become a trusted advisor / domain expert yourself About zeroheight We're building the world's UX infrastructure and lowering the barrier to creating great user experiences by enabling any company in the world to have a sophisticated design system. We're allowing companies to design and develop user experiences in a much more systematic way and deliver high quality UX 10x faster. We've built a design system documentation product people love and thanks to this we've grown through word-of-mouth to 1600+ customers including multiple Fortune 100s. We're the market leader in our category and have the backing of world-class investors like Tribe Capital, Y Combinator and Adobe. But design system documentation is just the beginning we're now perfectly positioned to become the leader in DesignOps and transform how products are built. Let's do this! Here's an overview of our hiring process: Introductory call (30min) Management discussion (60 mins) CS experience (90 mins) Chat with team and present problems (2 x 30 mins then 45 min discussion) Values interview (60 mins) We know this is quite a few sessions - thanks in advance for your patience - but this is a big decision for both of us! In each session, we ensure there's at least 10 mins for your questions Our DEI Statement At zeroheight we live and breathe our values, building an inclusive and diverse team is what makes us great. We are proud of the culture we've created and by embracing individuality we continue to add to our culture. We look to hire the best, give an amazing experience throughout and we don't discriminate against who or what you are. Our employees are encouraged to be their authentic selves, allowing us to celebrate our differences and learn from one another. All we ask is that you be yourself, love what you do and give 100%.
You will need to login before you can apply for a job. Associate Director - Information Management Position status: This opportunity is for a bid, so it is not yet a secured role. If you would like to be considered as we progress with this position, please click to apply. At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. Our values shape the way we consult and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - For our people to excel This role requires BPSS Security clearance will be required , and you will be responsible for managing the information management (IM) function, contributing to developing strategic development, standards and management plans, and both leading delivery of the IM discipline for client projects/programmes. Provides leadership & direction across function and supports and coaches' managers. You'll be responsible for: Acting as a thought leader in IM. Defining and delivering IM strategies, standards (inc ISO19650) and processes within Mace Way and for client-facing projects. Establishing and managing the project/programme IM function following the strategy, standards and processes set. Executing assurance and quality control of documents and artefacts submitted and stored. Providing expert technical and functional advice, contributing to, and shared ownership of aspects of global digital centre of excellence including body of knowledge. Proactively contributing to bids in terms of IM strategies and solutions, driving successful delivery. Managing a large team (or several teams) of direct reports, driving the appropriate behaviours to achieve success & key performance indicators (KPIs), including a continuous improvement culture. Providing performance management, technical & career development and coaching. Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You'll need to have: Information management leadership experience across a few projects/programmes. Information architecture. Naming, numbering, filing, ISO19650. Big project and programme experience leading in IM and document control. Setting up of the document control and IM function. Standards setting. Strong written and oral communication, Effective negotiator. Stakeholder management at all levels. Ability to focus on what is essential rather than what is optimal for expedient delivery. Building effective and high performing teams. Effective delegation and task assignment. Organised and ability to organise others, seek clarity, set and manage boundaries. You'll also have: Technical qualifications and certifications such as APM IM, Assoc of information managers. Subject expert experience in key IM software including Aconex, ViewPoint, business collaborator, etc. Construction, property, and real estate industry. Security, cyber security, data protection awareness. Experience of working in an international setting either remotely from or outside the UK. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role. Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job. Create a job alert and receive personalised job recommendations straight to your inbox.
Feb 10, 2025
Full time
You will need to login before you can apply for a job. Associate Director - Information Management Position status: This opportunity is for a bid, so it is not yet a secured role. If you would like to be considered as we progress with this position, please click to apply. At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. Our values shape the way we consult and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - For our people to excel This role requires BPSS Security clearance will be required , and you will be responsible for managing the information management (IM) function, contributing to developing strategic development, standards and management plans, and both leading delivery of the IM discipline for client projects/programmes. Provides leadership & direction across function and supports and coaches' managers. You'll be responsible for: Acting as a thought leader in IM. Defining and delivering IM strategies, standards (inc ISO19650) and processes within Mace Way and for client-facing projects. Establishing and managing the project/programme IM function following the strategy, standards and processes set. Executing assurance and quality control of documents and artefacts submitted and stored. Providing expert technical and functional advice, contributing to, and shared ownership of aspects of global digital centre of excellence including body of knowledge. Proactively contributing to bids in terms of IM strategies and solutions, driving successful delivery. Managing a large team (or several teams) of direct reports, driving the appropriate behaviours to achieve success & key performance indicators (KPIs), including a continuous improvement culture. Providing performance management, technical & career development and coaching. Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You'll need to have: Information management leadership experience across a few projects/programmes. Information architecture. Naming, numbering, filing, ISO19650. Big project and programme experience leading in IM and document control. Setting up of the document control and IM function. Standards setting. Strong written and oral communication, Effective negotiator. Stakeholder management at all levels. Ability to focus on what is essential rather than what is optimal for expedient delivery. Building effective and high performing teams. Effective delegation and task assignment. Organised and ability to organise others, seek clarity, set and manage boundaries. You'll also have: Technical qualifications and certifications such as APM IM, Assoc of information managers. Subject expert experience in key IM software including Aconex, ViewPoint, business collaborator, etc. Construction, property, and real estate industry. Security, cyber security, data protection awareness. Experience of working in an international setting either remotely from or outside the UK. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role. Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job. Create a job alert and receive personalised job recommendations straight to your inbox.
Guy's and St Thomas' NHS Foundation Trust Are you ready to make an impact in a dynamic, high-performing team dedicated to compliance across soft services? Do you have a background and experience working in leadership of exceptional service provision? Do you want to join a team of professionals who are passionate about maintaining high standards for our patients, visitors, and staff? If so, we would like to hear from you as we are looking for an amazing Head of Compliance (soft services) to join our team. Main duties of the job This is a role which will be key to the Trust's role as leader and influencer in South East London and to achieving Essentia's strategic ambitions. The role is a crucial post in ensuring that GSTT is compliant with legal and statutory requirements for all soft service provisions across a complex and multi-site organisation. The postholder will: Be the Trust's lead expert for soft services compliance providing expert professional advice to the Essentia Executive on all current legislation. Develop and lead on policies, strategies and for implementation of the Trust's soft services annual mandatory programme. Continually improve reporting systems in order to maintain a safe environment for patients and staff. Act as emergency manager during major incident for recovery planning purposes. About us Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research, and innovation. We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer, and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits. Job responsibilities Compliance Lead the food safety and environment & QMS teams to ensure all Essentia soft services are meeting the requirements as set out in legislation, ensuring that legal compliance is maintained under the current codes of practice. Oversee regular all-site audits for all departments across the entire GSTT estate. Oversee the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with agreed standards, other trust-wide policies and processes, and best practice requirements. Advise Director of Compliance & Assurance, Essentia Leadership Team, Trust Board, and Senior Management as required on all current soft services legislation. Oversee legal compliance maintained as required by various Acts of parliament and local by-laws. Develop long-term management plans, procurement strategies for the Trust that are ongoing and related to the 5-year development plans. Ensure that changes in the industry are monitored for any potential improvement to compliance in all soft services provisions as appropriate. Liaise and support the Capital Projects team for Capital projects to ensure that all proposed new projects consider soft services requirements prior to tendering and installation. May be required to advise external partners, NHS Trusts, and agencies on all Trust soft services related operational requirements. Quality Management Systems Responsible for all elements relating to an internal Quality management System (QMS) across Essentia and on all sites both acute and community. Provide expertise and specialist advice as required ensuring alignment to Essentia strategic objectives. Lead a function that pro-actively ensures non-compliance found throughout the internal audit process is logged as a QAR and proactively supports service managers to ensure follow-up actions are completed and closed out. Lead the policy implementation and development of quality management system implementation. To lead on the delivery of internal audits and report outcomes through PRMs and Essentia quality and assurance structures. Work alongside operational managers to influence a positive approach to corrective measures identified in audits. Leadership Lead the team and self by example modelling the Trust values and behaviours, ensuring that equality, diversity, and inclusion objectives of the trust are championed, supported, and implemented. Ensure that team structures and individuals employed within the various services are organized to achieve maximum effectiveness in delivering Trust, Clinical Groups, and Essentia objectives. Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans. Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys. Actively promote good communication and employee engagement throughout the Essentia workforce. Promote effective leadership to Essentia staff, encouraging one team working and breaking down management barriers. Responsible for the recruitment, induction, training, and development for all accountable staff. Invest in the development of all directly accountable employees on an equitable basis and promote career progression. Provide visible leadership to promote a fair and just culture. Contribute to talent management and succession planning across Essentia. HR Lead the development of a positive organisational culture that promotes GSTT Values and Behaviours, staff engagement, employee wellbeing, and high performance. Champion EDI across GSTT, ensuring that all functions are inclusive and promote equity, belonging, and intersectionality. Corporate responsibilities Represent Essentia at Trust level senior management meetings as necessary. Represent Essentia and the Trust at ICS, Regional and National levels as and when necessary. Actively promote and champion the equality, diversity, and inclusion ambitions of the Trust and Essentia. Participate, and on occasion lead, negotiations with external providers. Participate in the performance management of Essentia at corporate level. Performance Management Work within a performance management framework, ensuring that clear performance measures are in place across the team. Manage a process of continuous improvement in relation to service delivery. Analyse performance across the Trust's entire asset base in relation to performance targets and strategic objectives. Be accountable, and hold staff accountable, for the delivery of all agreed objectives and outcomes. Ensure that appropriate strategies, plans, delivery and implementation frameworks are in place to maintain an excellent environment for patient care. Financial Management Ensure that services are delivered to achieve value for money and meet all financial targets. Ensure all staff comply with the Trust's financial standing instructions and financial procedures. Responsible for departmental budgets, ensuring adherence to in-year budget spending limitations. Manage budget and procure physical assets; purchases assets and selects suppliers. Policy and Service Development Implement policies as required and contribute to policy and service development as a member of the Essentia leadership team. Identify process improvements and assignments to respond to organisational and/or policy changes more effectively. Develop audit programmes across all GSTT sites. Ensure that all audits are carried out effectively and in a timely manner. Ensure that all procurement for new monitoring systems and technology are managed and delivered to agreed parameters. Other Provide support to Essentia colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. Strict adherence to departmental health and safety regulations and requirements. Any other duties appropriate to the role. The successful applicant will be required to work on site 4 days per week. Person Specification Qualifications/Education Master's Degree or equivalent experience gained within soft services management. Professionals/ Statutory Registration Registered with a recognised professional body. Substantial experience of operating in a senior soft services role in an estates and facilities context. Significant experience of development of Soft Services Policies and Procedures. Significant experience gained in the process to ensure legal compliance. Substantial staff management experience including external contractors. Demonstrate a good knowledge of budget/financial Management. Fully conversant with statutory and legal requirements impacting on building owners and occupiers. Skills & Abilities Ability to analyse complex problems and to develop practical solutions. Ability to prioritise work in the face of competing demands. . click apply for full job details
Feb 10, 2025
Full time
Guy's and St Thomas' NHS Foundation Trust Are you ready to make an impact in a dynamic, high-performing team dedicated to compliance across soft services? Do you have a background and experience working in leadership of exceptional service provision? Do you want to join a team of professionals who are passionate about maintaining high standards for our patients, visitors, and staff? If so, we would like to hear from you as we are looking for an amazing Head of Compliance (soft services) to join our team. Main duties of the job This is a role which will be key to the Trust's role as leader and influencer in South East London and to achieving Essentia's strategic ambitions. The role is a crucial post in ensuring that GSTT is compliant with legal and statutory requirements for all soft service provisions across a complex and multi-site organisation. The postholder will: Be the Trust's lead expert for soft services compliance providing expert professional advice to the Essentia Executive on all current legislation. Develop and lead on policies, strategies and for implementation of the Trust's soft services annual mandatory programme. Continually improve reporting systems in order to maintain a safe environment for patients and staff. Act as emergency manager during major incident for recovery planning purposes. About us Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research, and innovation. We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer, and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits. Job responsibilities Compliance Lead the food safety and environment & QMS teams to ensure all Essentia soft services are meeting the requirements as set out in legislation, ensuring that legal compliance is maintained under the current codes of practice. Oversee regular all-site audits for all departments across the entire GSTT estate. Oversee the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with agreed standards, other trust-wide policies and processes, and best practice requirements. Advise Director of Compliance & Assurance, Essentia Leadership Team, Trust Board, and Senior Management as required on all current soft services legislation. Oversee legal compliance maintained as required by various Acts of parliament and local by-laws. Develop long-term management plans, procurement strategies for the Trust that are ongoing and related to the 5-year development plans. Ensure that changes in the industry are monitored for any potential improvement to compliance in all soft services provisions as appropriate. Liaise and support the Capital Projects team for Capital projects to ensure that all proposed new projects consider soft services requirements prior to tendering and installation. May be required to advise external partners, NHS Trusts, and agencies on all Trust soft services related operational requirements. Quality Management Systems Responsible for all elements relating to an internal Quality management System (QMS) across Essentia and on all sites both acute and community. Provide expertise and specialist advice as required ensuring alignment to Essentia strategic objectives. Lead a function that pro-actively ensures non-compliance found throughout the internal audit process is logged as a QAR and proactively supports service managers to ensure follow-up actions are completed and closed out. Lead the policy implementation and development of quality management system implementation. To lead on the delivery of internal audits and report outcomes through PRMs and Essentia quality and assurance structures. Work alongside operational managers to influence a positive approach to corrective measures identified in audits. Leadership Lead the team and self by example modelling the Trust values and behaviours, ensuring that equality, diversity, and inclusion objectives of the trust are championed, supported, and implemented. Ensure that team structures and individuals employed within the various services are organized to achieve maximum effectiveness in delivering Trust, Clinical Groups, and Essentia objectives. Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans. Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys. Actively promote good communication and employee engagement throughout the Essentia workforce. Promote effective leadership to Essentia staff, encouraging one team working and breaking down management barriers. Responsible for the recruitment, induction, training, and development for all accountable staff. Invest in the development of all directly accountable employees on an equitable basis and promote career progression. Provide visible leadership to promote a fair and just culture. Contribute to talent management and succession planning across Essentia. HR Lead the development of a positive organisational culture that promotes GSTT Values and Behaviours, staff engagement, employee wellbeing, and high performance. Champion EDI across GSTT, ensuring that all functions are inclusive and promote equity, belonging, and intersectionality. Corporate responsibilities Represent Essentia at Trust level senior management meetings as necessary. Represent Essentia and the Trust at ICS, Regional and National levels as and when necessary. Actively promote and champion the equality, diversity, and inclusion ambitions of the Trust and Essentia. Participate, and on occasion lead, negotiations with external providers. Participate in the performance management of Essentia at corporate level. Performance Management Work within a performance management framework, ensuring that clear performance measures are in place across the team. Manage a process of continuous improvement in relation to service delivery. Analyse performance across the Trust's entire asset base in relation to performance targets and strategic objectives. Be accountable, and hold staff accountable, for the delivery of all agreed objectives and outcomes. Ensure that appropriate strategies, plans, delivery and implementation frameworks are in place to maintain an excellent environment for patient care. Financial Management Ensure that services are delivered to achieve value for money and meet all financial targets. Ensure all staff comply with the Trust's financial standing instructions and financial procedures. Responsible for departmental budgets, ensuring adherence to in-year budget spending limitations. Manage budget and procure physical assets; purchases assets and selects suppliers. Policy and Service Development Implement policies as required and contribute to policy and service development as a member of the Essentia leadership team. Identify process improvements and assignments to respond to organisational and/or policy changes more effectively. Develop audit programmes across all GSTT sites. Ensure that all audits are carried out effectively and in a timely manner. Ensure that all procurement for new monitoring systems and technology are managed and delivered to agreed parameters. Other Provide support to Essentia colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. Strict adherence to departmental health and safety regulations and requirements. Any other duties appropriate to the role. The successful applicant will be required to work on site 4 days per week. Person Specification Qualifications/Education Master's Degree or equivalent experience gained within soft services management. Professionals/ Statutory Registration Registered with a recognised professional body. Substantial experience of operating in a senior soft services role in an estates and facilities context. Significant experience of development of Soft Services Policies and Procedures. Significant experience gained in the process to ensure legal compliance. Substantial staff management experience including external contractors. Demonstrate a good knowledge of budget/financial Management. Fully conversant with statutory and legal requirements impacting on building owners and occupiers. Skills & Abilities Ability to analyse complex problems and to develop practical solutions. Ability to prioritise work in the face of competing demands. . click apply for full job details
Mess Manager- Buckley Barracks, Chippenham £28,314 Per Annum 40 hours per week Monday-Friday (occasional weekends depending on business needs) The Mess Manager will oversee the day to day services and hospitality for any functions. You will manage a team ensuring that stock and kitchen needs are met whilst ensuring the excellent delivery of the catering and maintaining high standards throughout the accommodation. As the Mess Manager you'll have full financial responsibility, working with the client to produce weekly and monthly financial reports. We're looking for applications from candidates with the following skills and experience: Management experience within contract catering, defence or soft services facilities management: Experience in hands on catering/cooking Great Communication skills Good understanding and passion for food and drink The ability to build and lead an effective team Have high standards and a quality driven management style Results orientated and motivated to achieve measurable results Sound knowledge of Food Hygiene & Health and Safety Financial and commercial acumen Computer literate We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Free meals Free on-site gym Onsite free car parking Free onsite swimming pool access Discounted Event tickets Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Feb 10, 2025
Full time
Mess Manager- Buckley Barracks, Chippenham £28,314 Per Annum 40 hours per week Monday-Friday (occasional weekends depending on business needs) The Mess Manager will oversee the day to day services and hospitality for any functions. You will manage a team ensuring that stock and kitchen needs are met whilst ensuring the excellent delivery of the catering and maintaining high standards throughout the accommodation. As the Mess Manager you'll have full financial responsibility, working with the client to produce weekly and monthly financial reports. We're looking for applications from candidates with the following skills and experience: Management experience within contract catering, defence or soft services facilities management: Experience in hands on catering/cooking Great Communication skills Good understanding and passion for food and drink The ability to build and lead an effective team Have high standards and a quality driven management style Results orientated and motivated to achieve measurable results Sound knowledge of Food Hygiene & Health and Safety Financial and commercial acumen Computer literate We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Free meals Free on-site gym Onsite free car parking Free onsite swimming pool access Discounted Event tickets Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Exciting Opportunity: French-Speaking General Manager - London/Fully Remote A fantastic opportunity has arisen for a French-speaking General Manager to lead the expansion of a dynamic Destination Management Company (DMC) into London. This company, already successful in Scotland and Ireland, specialises in the French MICE (Meetings, Incentives, Conferences, and Exhibitions) industry. They are now seeking an experienced manager to join them on this exciting journey and be part of their growth as a business. General Manager Responsibilities: Work closely with the directors to launch the London branch. Develop a recruitment plan for the London office in collaboration with the directors. Oversee all operations, including budgets. Provide support and training for new team members. Collaborate with and support the Project Managers based in Scotland. Oversee key accounts and manage groups travelling to London and Scotland. Design and deliver bespoke programmes for corporate groups. Maintain exceptional service standards with clients, leveraging your event expertise and destination knowledge. Conduct engaging site inspections with clients. Foster and strengthen relationships with local partners. General Manager Key Skills: Experience in a similar role within a DMC, MICE, or travel industry. Fluent in both French and English. Proven management experience with a track record of developing team members. Strong commercial acumen. Ability to work under pressure while maintaining great attention to detail. Honest and possessing strong personal values, essential for dealing with various stakeholders. General Manager Benefits: Salary between £50-£60k per year, plus the opportunity for an equity share. Fully remote position initially, transitioning to a hybrid role (2-3 days a week in the office). Fam trip opportunities throughout the year, pension scheme, and paid holiday.
Feb 10, 2025
Full time
Exciting Opportunity: French-Speaking General Manager - London/Fully Remote A fantastic opportunity has arisen for a French-speaking General Manager to lead the expansion of a dynamic Destination Management Company (DMC) into London. This company, already successful in Scotland and Ireland, specialises in the French MICE (Meetings, Incentives, Conferences, and Exhibitions) industry. They are now seeking an experienced manager to join them on this exciting journey and be part of their growth as a business. General Manager Responsibilities: Work closely with the directors to launch the London branch. Develop a recruitment plan for the London office in collaboration with the directors. Oversee all operations, including budgets. Provide support and training for new team members. Collaborate with and support the Project Managers based in Scotland. Oversee key accounts and manage groups travelling to London and Scotland. Design and deliver bespoke programmes for corporate groups. Maintain exceptional service standards with clients, leveraging your event expertise and destination knowledge. Conduct engaging site inspections with clients. Foster and strengthen relationships with local partners. General Manager Key Skills: Experience in a similar role within a DMC, MICE, or travel industry. Fluent in both French and English. Proven management experience with a track record of developing team members. Strong commercial acumen. Ability to work under pressure while maintaining great attention to detail. Honest and possessing strong personal values, essential for dealing with various stakeholders. General Manager Benefits: Salary between £50-£60k per year, plus the opportunity for an equity share. Fully remote position initially, transitioning to a hybrid role (2-3 days a week in the office). Fam trip opportunities throughout the year, pension scheme, and paid holiday.