Job Title: ServiceNow Architect Location : Sailsbury Salary: Competitive Job Type: Full time/ Permanent About the role: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Duties and Responsibilities: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Your role As a key member of our ServiceNow team, you'll have exciting opportunities to grow professionally while contributing to the team's success. In this role, you will: Collaborate with stakeholders and multidisciplinary teams to gather and analyse business requirements, translating them into technical designs. Lead the architecture and design of ServiceNow solutions, including custom applications and integrations, ensuring alignment with client needs and industry best practices. Manage the configuration and customisation of ServiceNow modules, including ITSM, ITOM, HRSD, and others. Maintain the integrity of the overall ServiceNow platform architecture, ensuring consistency across all modules. Provide technical guidance and mentorship to development teams, supporting the successful delivery of ServiceNow projects. Stay current with ServiceNow updates and innovations, leveraging new features and capabilities to drive platform improvements. Hybrid Work Your work locations will vary depending on the role, your preferences, and business needs. This will typically include a mix of: Company offices Client sites Remote work About you: To excel in this role, you should have: Significant experience in ServiceNow development and architecture. Expertise in designing and implementing complex ServiceNow solutions across multiple modules, including custom applications and integrations. Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting. Highly desirable certifications: ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS) Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) frameworks. Excellent communication, interpersonal, and problem-solving skills, with the ability to effectively engage with both technical and non-technical stakeholders. To be eligible: Applicants must have resided continuously in the United Kingdom for the past five years. You must meet all SC criteria. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of ServiceNow Solutions Architect, ServiceNow Technical Architect, ServiceNow Platform Architect, ServiceNow Implementation Architect, ServiceNow Lead Architect, ServiceNow Design Architect, IT Service Management Architect, ServiceNow Systems Architect, Enterprise Service Management Architect, and ServiceNow Configuration Architect may also be considered.
Jan 10, 2025
Full time
Job Title: ServiceNow Architect Location : Sailsbury Salary: Competitive Job Type: Full time/ Permanent About the role: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Duties and Responsibilities: We are looking for a ServiceNow Architect who is eager to advance their career and deliver exceptional outcomes for clients through a combination of project-based and foundational activities. Our collaborative approach ensures we work effectively both internally and externally, achieving high levels of satisfaction for all stakeholders. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to streamline business processes and enhance user experiences. In this role, you will collaborate closely with technology teams and the Automation Development team. Our collective focus is on improving and transforming client platforms and experiences for the better. Your role As a key member of our ServiceNow team, you'll have exciting opportunities to grow professionally while contributing to the team's success. In this role, you will: Collaborate with stakeholders and multidisciplinary teams to gather and analyse business requirements, translating them into technical designs. Lead the architecture and design of ServiceNow solutions, including custom applications and integrations, ensuring alignment with client needs and industry best practices. Manage the configuration and customisation of ServiceNow modules, including ITSM, ITOM, HRSD, and others. Maintain the integrity of the overall ServiceNow platform architecture, ensuring consistency across all modules. Provide technical guidance and mentorship to development teams, supporting the successful delivery of ServiceNow projects. Stay current with ServiceNow updates and innovations, leveraging new features and capabilities to drive platform improvements. Hybrid Work Your work locations will vary depending on the role, your preferences, and business needs. This will typically include a mix of: Company offices Client sites Remote work About you: To excel in this role, you should have: Significant experience in ServiceNow development and architecture. Expertise in designing and implementing complex ServiceNow solutions across multiple modules, including custom applications and integrations. Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting. Highly desirable certifications: ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS) Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) frameworks. Excellent communication, interpersonal, and problem-solving skills, with the ability to effectively engage with both technical and non-technical stakeholders. To be eligible: Applicants must have resided continuously in the United Kingdom for the past five years. You must meet all SC criteria. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of ServiceNow Solutions Architect, ServiceNow Technical Architect, ServiceNow Platform Architect, ServiceNow Implementation Architect, ServiceNow Lead Architect, ServiceNow Design Architect, IT Service Management Architect, ServiceNow Systems Architect, Enterprise Service Management Architect, and ServiceNow Configuration Architect may also be considered.
ServiceNow SecOps Developer - £650-£750 per day - Inside IR35 - 6 Months initial contract - Primarily remote with 1 day a month in central London. Our client, one of the largest retailers in the UK, is looking for a highly experienced ServiceNow Security Operations Developer to join them on a contract basis. This specialist role requires someone with strong technical and analytical skills to deliver high-quality solutions. If you are passionate about security operations and ServiceNow development, and have experience setting up SecOps in a greenfield environment, this could be the role for you. Key Responsibilities: ServiceNow Implementation: Implement Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance modules from the ground up. ITSM Modules: Experience with Incident, Problem, Change, CMDB, and Asset modules is advantageous. Catalogue Items & Record Producers: Implement catalogue items and record producers. Security Incident Response: Configure Security Incident Response applications and build custom integrations with SIEM and threat intelligence enrichment tools. Email Integration: Develop email integrations for importing suspicious emails as security incidents (Phishing use case). Vulnerability Response: Configure Vulnerability Response applications and integrate with vulnerability scanner tools. Service Requests: Build and manage service requests from customer requirements using workflows. Scripting & Automation: Utilise scripting tools and ServiceNow functionality to automate tasks and workflows. Integrations & Process Automation: Perform integrations and process automation using ServiceNow Orchestration. Data Management: Load, manipulate, and maintain data between ServiceNow and other systems. Testing & Monitoring: Perform system and integration testing monitor the health, usage, and compliance of the platform. Design & Development: Hands-on experience in designing, developing, and deploying solutions on the ServiceNow platform. Required Skills and Experience: Proven experience in setting up ServiceNow SecOps from the ground up in a greenfield environment. Experience configuring Splunk Enterprise for Security Incident Response (SIR) integration. Experience enabling and configuring SIR Workspace. Strong hands-on experience with Security Operations modules: Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance. Proficiency in JavaScript, HTML, XML, AJAX, and other scripting languages. Experience with web services, SOAP, email, MID server, and other third-party integrations. Knowledge of Glide and Jelly Scripting. Experience with CMDB, Discovery, and external integrations. Experience working in an Agile environment. Desirable: Experience with ITSM modules such as Incident, Problem, Change, CMDB, and Asset. ServiceNow Certified Application Developer. Ability to hold discussions with clients to identify the best solutions.
Jan 08, 2025
Contractor
ServiceNow SecOps Developer - £650-£750 per day - Inside IR35 - 6 Months initial contract - Primarily remote with 1 day a month in central London. Our client, one of the largest retailers in the UK, is looking for a highly experienced ServiceNow Security Operations Developer to join them on a contract basis. This specialist role requires someone with strong technical and analytical skills to deliver high-quality solutions. If you are passionate about security operations and ServiceNow development, and have experience setting up SecOps in a greenfield environment, this could be the role for you. Key Responsibilities: ServiceNow Implementation: Implement Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance modules from the ground up. ITSM Modules: Experience with Incident, Problem, Change, CMDB, and Asset modules is advantageous. Catalogue Items & Record Producers: Implement catalogue items and record producers. Security Incident Response: Configure Security Incident Response applications and build custom integrations with SIEM and threat intelligence enrichment tools. Email Integration: Develop email integrations for importing suspicious emails as security incidents (Phishing use case). Vulnerability Response: Configure Vulnerability Response applications and integrate with vulnerability scanner tools. Service Requests: Build and manage service requests from customer requirements using workflows. Scripting & Automation: Utilise scripting tools and ServiceNow functionality to automate tasks and workflows. Integrations & Process Automation: Perform integrations and process automation using ServiceNow Orchestration. Data Management: Load, manipulate, and maintain data between ServiceNow and other systems. Testing & Monitoring: Perform system and integration testing monitor the health, usage, and compliance of the platform. Design & Development: Hands-on experience in designing, developing, and deploying solutions on the ServiceNow platform. Required Skills and Experience: Proven experience in setting up ServiceNow SecOps from the ground up in a greenfield environment. Experience configuring Splunk Enterprise for Security Incident Response (SIR) integration. Experience enabling and configuring SIR Workspace. Strong hands-on experience with Security Operations modules: Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance. Proficiency in JavaScript, HTML, XML, AJAX, and other scripting languages. Experience with web services, SOAP, email, MID server, and other third-party integrations. Knowledge of Glide and Jelly Scripting. Experience with CMDB, Discovery, and external integrations. Experience working in an Agile environment. Desirable: Experience with ITSM modules such as Incident, Problem, Change, CMDB, and Asset. ServiceNow Certified Application Developer. Ability to hold discussions with clients to identify the best solutions.
Job Title: ServiceNow Pre-Sales Consultant Location: Remote Job Type: Permanent, Full-Time About the Opportunity: An exciting opportunity has arisen for a ServiceNow Pre-Sales Consultant to join our client's expanding team. This role is ideal for individuals with strong technical expertise and exceptional presentation skills who are passionate about collaborating with sales teams to deliver impactful solutions to clients. Key Responsibilities: Partner with the sales team to provide technical expertise during client meetings and proposals. Design and deliver compelling product demonstrations and proof-of-concept solutions. Analyse client needs and translate them into bespoke ServiceNow solutions. Prepare comprehensive technical proposals and presentations tailored to client requirements. Lead discovery sessions, workshops, and assessments to highlight the capabilities of ServiceNow. Address technical inquiries, handle objections, and act as a trusted advisor throughout the sales process. Work closely with internal teams to ensure seamless implementation and project delivery. Keep up-to-date with the latest advancements in the ServiceNow platform and industry trends. What We're Looking For: Demonstrable experience as a Pre-Sales Consultant or Solution Architect within the ServiceNow ecosystem. In-depth knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, and CSM. Proven ability to create and deliver impactful presentations to diverse audiences. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Hands-on experience with ServiceNow scripting, workflows, and integrations is advantageous. Relevant ServiceNow certifications (e.g., Certified Implementation Specialist or System Administrator) are desirable. What's on Offer: Competitive salary and benefits package. Clear career progression and professional development opportunities. Work on innovative projects using cutting-edge technologies. Flexible and remote working options. If you're passionate about ServiceNow and want to be part of a forward-thinking team, apply today to take your career to the next level!
Jan 06, 2025
Full time
Job Title: ServiceNow Pre-Sales Consultant Location: Remote Job Type: Permanent, Full-Time About the Opportunity: An exciting opportunity has arisen for a ServiceNow Pre-Sales Consultant to join our client's expanding team. This role is ideal for individuals with strong technical expertise and exceptional presentation skills who are passionate about collaborating with sales teams to deliver impactful solutions to clients. Key Responsibilities: Partner with the sales team to provide technical expertise during client meetings and proposals. Design and deliver compelling product demonstrations and proof-of-concept solutions. Analyse client needs and translate them into bespoke ServiceNow solutions. Prepare comprehensive technical proposals and presentations tailored to client requirements. Lead discovery sessions, workshops, and assessments to highlight the capabilities of ServiceNow. Address technical inquiries, handle objections, and act as a trusted advisor throughout the sales process. Work closely with internal teams to ensure seamless implementation and project delivery. Keep up-to-date with the latest advancements in the ServiceNow platform and industry trends. What We're Looking For: Demonstrable experience as a Pre-Sales Consultant or Solution Architect within the ServiceNow ecosystem. In-depth knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, and CSM. Proven ability to create and deliver impactful presentations to diverse audiences. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Hands-on experience with ServiceNow scripting, workflows, and integrations is advantageous. Relevant ServiceNow certifications (e.g., Certified Implementation Specialist or System Administrator) are desirable. What's on Offer: Competitive salary and benefits package. Clear career progression and professional development opportunities. Work on innovative projects using cutting-edge technologies. Flexible and remote working options. If you're passionate about ServiceNow and want to be part of a forward-thinking team, apply today to take your career to the next level!
ServiceNow Developer Location: London Salary: 60,000 - 72,000 Base (6% pension, private healthcare options, unlimited training budget) About the job you're considering You will be involved in all technical aspects of implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and work them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. Your skills and experience Experience in administering the ServiceNow Platform and Experience working in an Agile/Scrum environment Scripting - JavaScript, Angular/Angular JS, HTML, CSS, AJAX and Jelly Good communication skills (written and speaking skills) and Strong attention to detail Good understanding of relational database concepts Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services and ITOM Preferred Certifications: ServiceNowCSA Certified Application Developer ServiceNow Platform Implementation Specialist
Jan 06, 2025
Full time
ServiceNow Developer Location: London Salary: 60,000 - 72,000 Base (6% pension, private healthcare options, unlimited training budget) About the job you're considering You will be involved in all technical aspects of implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and work them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. Your skills and experience Experience in administering the ServiceNow Platform and Experience working in an Agile/Scrum environment Scripting - JavaScript, Angular/Angular JS, HTML, CSS, AJAX and Jelly Good communication skills (written and speaking skills) and Strong attention to detail Good understanding of relational database concepts Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services and ITOM Preferred Certifications: ServiceNowCSA Certified Application Developer ServiceNow Platform Implementation Specialist
Location: Remote, with occasional travel to London About the Role: Linking Humans is delighted to be recruiting a ServiceNow Technical Architect on behalf of our prestigious client. This is an outstanding opportunity to lead the design and delivery of cutting-edge ServiceNow solutions, ensuring technical excellence and aligning platform capabilities with business objectives. Key Responsibilities: Develop and oversee ServiceNow technical architecture, ensuring scalability, performance, and reliability. Lead the design, configuration, and implementation of ServiceNow solutions across various modules, including ITSM, ITOM, and others as required. Collaborate closely with stakeholders to translate business requirements into robust technical solutions. Provide guidance on ServiceNow best practices, standards, and governance. Design and implement complex integrations between ServiceNow and other enterprise systems. Mentor and support technical teams to ensure successful project delivery and adherence to architectural principles. Stay informed about the latest ServiceNow updates, features, and industry trends to ensure innovative solutions are delivered. Skills & Experience: Extensive experience as a ServiceNow Technical Architect or in a similar senior technical role. Deep knowledge of the ServiceNow platform, including architecture, integrations, and customisations. Proven track record of designing and delivering complex ServiceNow implementations across multiple modules. Strong understanding of enterprise IT architecture and frameworks such as TOGAF and ITIL. Proficient in ServiceNow development, scripting, and API integrations. Excellent communication skills with the ability to engage and influence both technical and non-technical stakeholders. ServiceNow certifications, such as Certified Technical Architect, Certified Implementation Specialist, or Certified Application Developer, are highly desirable. What Our Client Offers: Competitive salary and a comprehensive benefits package. The chance to lead transformative projects and work with cutting-edge technologies. Opportunities for professional growth and development within a supportive environment. Flexible working arrangements to accommodate your needs. How to Apply: If you are an experienced ServiceNow Technical Architect with a passion for delivering exceptional solutions, we want to hear from you!
Jan 01, 2025
Full time
Location: Remote, with occasional travel to London About the Role: Linking Humans is delighted to be recruiting a ServiceNow Technical Architect on behalf of our prestigious client. This is an outstanding opportunity to lead the design and delivery of cutting-edge ServiceNow solutions, ensuring technical excellence and aligning platform capabilities with business objectives. Key Responsibilities: Develop and oversee ServiceNow technical architecture, ensuring scalability, performance, and reliability. Lead the design, configuration, and implementation of ServiceNow solutions across various modules, including ITSM, ITOM, and others as required. Collaborate closely with stakeholders to translate business requirements into robust technical solutions. Provide guidance on ServiceNow best practices, standards, and governance. Design and implement complex integrations between ServiceNow and other enterprise systems. Mentor and support technical teams to ensure successful project delivery and adherence to architectural principles. Stay informed about the latest ServiceNow updates, features, and industry trends to ensure innovative solutions are delivered. Skills & Experience: Extensive experience as a ServiceNow Technical Architect or in a similar senior technical role. Deep knowledge of the ServiceNow platform, including architecture, integrations, and customisations. Proven track record of designing and delivering complex ServiceNow implementations across multiple modules. Strong understanding of enterprise IT architecture and frameworks such as TOGAF and ITIL. Proficient in ServiceNow development, scripting, and API integrations. Excellent communication skills with the ability to engage and influence both technical and non-technical stakeholders. ServiceNow certifications, such as Certified Technical Architect, Certified Implementation Specialist, or Certified Application Developer, are highly desirable. What Our Client Offers: Competitive salary and a comprehensive benefits package. The chance to lead transformative projects and work with cutting-edge technologies. Opportunities for professional growth and development within a supportive environment. Flexible working arrangements to accommodate your needs. How to Apply: If you are an experienced ServiceNow Technical Architect with a passion for delivering exceptional solutions, we want to hear from you!
Location: Remote work, with ocassional travel to the London.offices. About the Role: Linking Humans is delighted to be recruiting a ServiceNow Enterprise Architect on behalf of our esteemed client. This is a fantastic opportunity to join a forward-thinking organisation and take the lead in designing, implementing, and optimising ServiceNow solutions to meet complex business needs. If you are passionate about driving digital transformation and thrive on creating strategic impact, this role is for you. Key Responsibilities: Develop and implement scalable, reliable ServiceNow architectural frameworks that align with business objectives. Collaborate with stakeholders to define the ServiceNow roadmap and prioritise solutions that deliver maximum value. Design and deliver end-to-end ServiceNow solutions, ensuring seamless integration with other enterprise systems. Provide subject matter expertise (SME) across ServiceNow modules, including ITSM, ITOM, HRSD, and CSM. Lead architectural reviews and ensure governance compliance with industry best practices. Mentor and guide technical teams, fostering knowledge sharing and promoting best practices. Stay abreast of ServiceNow developments, leveraging new features and capabilities to benefit the organisation. Skills & Experience: Proven experience as a ServiceNow Enterprise Architect or in a similar senior role. In-depth knowledge of ServiceNow platform architecture, modules, and integrations. Familiarity with enterprise architecture frameworks such as TOGAF and ITIL. Hands-on expertise in ServiceNow configuration, scripting, and development. Strong communication skills with the ability to engage technical and non-technical stakeholders effectively. ServiceNow certifications, such as Certified Implementation Specialist, Certified Application Developer, or Certified Technical Architect, are highly desirable. What Our Client Offers: Competitive salary and benefits package. The opportunity to lead innovative ServiceNow projects with significant impact. Ongoing professional development and career growth opportunities. Flexible working arrangements to support work-life balance. How to Apply: If you have the skills, experience, and passion to excel as a ServiceNow Enterprise Architect, we want to hear from you!
Jan 01, 2025
Full time
Location: Remote work, with ocassional travel to the London.offices. About the Role: Linking Humans is delighted to be recruiting a ServiceNow Enterprise Architect on behalf of our esteemed client. This is a fantastic opportunity to join a forward-thinking organisation and take the lead in designing, implementing, and optimising ServiceNow solutions to meet complex business needs. If you are passionate about driving digital transformation and thrive on creating strategic impact, this role is for you. Key Responsibilities: Develop and implement scalable, reliable ServiceNow architectural frameworks that align with business objectives. Collaborate with stakeholders to define the ServiceNow roadmap and prioritise solutions that deliver maximum value. Design and deliver end-to-end ServiceNow solutions, ensuring seamless integration with other enterprise systems. Provide subject matter expertise (SME) across ServiceNow modules, including ITSM, ITOM, HRSD, and CSM. Lead architectural reviews and ensure governance compliance with industry best practices. Mentor and guide technical teams, fostering knowledge sharing and promoting best practices. Stay abreast of ServiceNow developments, leveraging new features and capabilities to benefit the organisation. Skills & Experience: Proven experience as a ServiceNow Enterprise Architect or in a similar senior role. In-depth knowledge of ServiceNow platform architecture, modules, and integrations. Familiarity with enterprise architecture frameworks such as TOGAF and ITIL. Hands-on expertise in ServiceNow configuration, scripting, and development. Strong communication skills with the ability to engage technical and non-technical stakeholders effectively. ServiceNow certifications, such as Certified Implementation Specialist, Certified Application Developer, or Certified Technical Architect, are highly desirable. What Our Client Offers: Competitive salary and benefits package. The opportunity to lead innovative ServiceNow projects with significant impact. Ongoing professional development and career growth opportunities. Flexible working arrangements to support work-life balance. How to Apply: If you have the skills, experience, and passion to excel as a ServiceNow Enterprise Architect, we want to hear from you!
Location: Hybrid. 2 days per week in the London office. About the Role: Linking Humans is thrilled to be recruiting a Lead ServiceNow Consultant on behalf of our boutique client, a growing consultancy known for delivering tailored ServiceNow solutions. This is a unique opportunity to take on a hybrid role that combines hands-on architecture, leadership responsibilities, and acting as the second-in-command within a dynamic, close-knit team. Key Responsibilities: Lead the design and delivery of complex ServiceNow solutions across multiple modules, ensuring they align with client business goals. Develop and implement architectural frameworks to support scalable and efficient ServiceNow implementations. Act as a trusted advisor to clients, providing guidance on best practices, platform optimisation, and strategic direction. Collaborate closely with stakeholders to translate requirements into technical roadmaps and actionable solutions. Take a leadership role within the team, mentoring junior consultants and driving quality across all projects. Represent the company as the number two in the organisation, assisting with operational decisions and strategy development. Stay updated on emerging ServiceNow trends and technologies, leveraging them to drive innovation within client solutions. Skills & Experience: Proven experience as a senior ServiceNow consultant, with expertise in architecture and solution design. Strong knowledge of the ServiceNow platform, including ITSM, ITOM, HRSD, and integrations. Demonstrated leadership skills, with experience mentoring and guiding technical teams. Excellent communication skills, with the ability to engage technical and non-technical stakeholders at all levels. A proactive approach to problem-solving and a passion for delivering tailored, high-quality solutions. ServiceNow certifications such as Certified Implementation Specialist, Certified Application Developer, or Certified Technical Architect are highly desirable. Experience working in a consultancy or boutique firm environment is a bonus. What Our Client Offers: Competitive salary and a benefits package tailored to your needs. The chance to take a key leadership role in a growing, boutique consultancy. Opportunities to work on impactful, high-profile projects with diverse clients. A supportive, collaborative team environment with a focus on innovation and personal growth. Flexible working arrangements, allowing you to achieve work-life balance. How to Apply: If you are an experienced ServiceNow consultant looking to take the next step in your career with a role that combines technical excellence and leadership, we want to hear from you!
Jan 01, 2025
Full time
Location: Hybrid. 2 days per week in the London office. About the Role: Linking Humans is thrilled to be recruiting a Lead ServiceNow Consultant on behalf of our boutique client, a growing consultancy known for delivering tailored ServiceNow solutions. This is a unique opportunity to take on a hybrid role that combines hands-on architecture, leadership responsibilities, and acting as the second-in-command within a dynamic, close-knit team. Key Responsibilities: Lead the design and delivery of complex ServiceNow solutions across multiple modules, ensuring they align with client business goals. Develop and implement architectural frameworks to support scalable and efficient ServiceNow implementations. Act as a trusted advisor to clients, providing guidance on best practices, platform optimisation, and strategic direction. Collaborate closely with stakeholders to translate requirements into technical roadmaps and actionable solutions. Take a leadership role within the team, mentoring junior consultants and driving quality across all projects. Represent the company as the number two in the organisation, assisting with operational decisions and strategy development. Stay updated on emerging ServiceNow trends and technologies, leveraging them to drive innovation within client solutions. Skills & Experience: Proven experience as a senior ServiceNow consultant, with expertise in architecture and solution design. Strong knowledge of the ServiceNow platform, including ITSM, ITOM, HRSD, and integrations. Demonstrated leadership skills, with experience mentoring and guiding technical teams. Excellent communication skills, with the ability to engage technical and non-technical stakeholders at all levels. A proactive approach to problem-solving and a passion for delivering tailored, high-quality solutions. ServiceNow certifications such as Certified Implementation Specialist, Certified Application Developer, or Certified Technical Architect are highly desirable. Experience working in a consultancy or boutique firm environment is a bonus. What Our Client Offers: Competitive salary and a benefits package tailored to your needs. The chance to take a key leadership role in a growing, boutique consultancy. Opportunities to work on impactful, high-profile projects with diverse clients. A supportive, collaborative team environment with a focus on innovation and personal growth. Flexible working arrangements, allowing you to achieve work-life balance. How to Apply: If you are an experienced ServiceNow consultant looking to take the next step in your career with a role that combines technical excellence and leadership, we want to hear from you!
Lead ServiceNow Consultant Location: Cambridge London Employment type: Full-time regular The Job AVEVA is expanding the applications team focused on the ServiceNow platform. You will be responsible for analysing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. You will also collaborate on the design and implementation of a platform operating model that improves the likelihood of successful go-lives and end-user adoption. Additionally, you will provide technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices. You will analyse existing ServiceNow modules, integrations, and formulate logic for additional stability to add new integrations & modules. You will devise logical procedures, prepare flowcharts, perform coding & test/debug programs, and provide input for documentation of new or existing needs. Responsibilities: Lead the technical delivery of a portfolio of complex projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Deliver compelling solution demonstrations across the ServiceNow platform Assist development teams in resolving complex technical issues through all stages of the project lifecycle Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources Ability to establish good working relationships with stakeholders and team members Guide, mentor and train team members Define and implement differentiators for ServiceNow development and support projects Ability to define and implement best practices Ability to author clear and comprehensive documentation Skills and qualifications: Minimum 7+ years of experience in the ServiceNow ecosystem. Minimum 2+ years of experience in end-to-end ITSM, HRSD Project implementations. Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages Deep understanding of ServiceNow ITSM, HRSD, SecOps, ITOM, ITAM, Integrations & Scripting End to End Integration Experience Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge Experience in complex ServiceNow integrations API-based and ability to create integration architecture Experience in implementation of Core modules (Service Portal, Employee Center, Case Management, Service Catalogue, Incident, MIM, Problem, Knowledge, Change, CMDB, Discovery, Event Management, Asset Management) Experience with delivering solutions in complex client environments Experience of agile and traditional software and project methodologies Experience in creating and modifying custom applications Certified ServiceNow System Administrator & Application Developer (must) Certified ServiceNow Technical Architect (desired) Certified Implementation Specialist in at least 3 product suites (any) Excellent communication & presentation skills UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably. AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit check. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
Dec 24, 2024
Full time
Lead ServiceNow Consultant Location: Cambridge London Employment type: Full-time regular The Job AVEVA is expanding the applications team focused on the ServiceNow platform. You will be responsible for analysing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. You will also collaborate on the design and implementation of a platform operating model that improves the likelihood of successful go-lives and end-user adoption. Additionally, you will provide technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices. You will analyse existing ServiceNow modules, integrations, and formulate logic for additional stability to add new integrations & modules. You will devise logical procedures, prepare flowcharts, perform coding & test/debug programs, and provide input for documentation of new or existing needs. Responsibilities: Lead the technical delivery of a portfolio of complex projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Deliver compelling solution demonstrations across the ServiceNow platform Assist development teams in resolving complex technical issues through all stages of the project lifecycle Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources Ability to establish good working relationships with stakeholders and team members Guide, mentor and train team members Define and implement differentiators for ServiceNow development and support projects Ability to define and implement best practices Ability to author clear and comprehensive documentation Skills and qualifications: Minimum 7+ years of experience in the ServiceNow ecosystem. Minimum 2+ years of experience in end-to-end ITSM, HRSD Project implementations. Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages Deep understanding of ServiceNow ITSM, HRSD, SecOps, ITOM, ITAM, Integrations & Scripting End to End Integration Experience Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge Experience in complex ServiceNow integrations API-based and ability to create integration architecture Experience in implementation of Core modules (Service Portal, Employee Center, Case Management, Service Catalogue, Incident, MIM, Problem, Knowledge, Change, CMDB, Discovery, Event Management, Asset Management) Experience with delivering solutions in complex client environments Experience of agile and traditional software and project methodologies Experience in creating and modifying custom applications Certified ServiceNow System Administrator & Application Developer (must) Certified ServiceNow Technical Architect (desired) Certified Implementation Specialist in at least 3 product suites (any) Excellent communication & presentation skills UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably. AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit check. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
Permanent position, 36.5 hours per week (1.0 FTE). We are seeking a Senior Analyst/Developer (back-end) for role within the Learning Systems Support team. This is an exciting opportunity to develop a career in the technology and platforms used to support teaching, learning and assessment in higher education. In this role, you will provide technical expertise in the development, support and implementation of teaching and learning systems used by nearly 30,000 students. The team works closely with colleagues across the institution to support applications such as Moodle, Mahara, Echo360, Turnitin, repositories in-house custom applications and other e-assessment tools. You'll be a subject matter expert in these tools and be able to develop and maintain functional and stable web applications and integrations, writing clean and well-documented code and provide technical support for the applications, liaise with 3rd party vendors, work to integrate systems and troubleshoot problems. In addition to excellent technical and customer service skills, you'll need to build collaborative relationships with a variety of key stakeholder departments in order to develop the technology platforms and meet the needs of our users. In return we will provide you with a great range of benefits which include an attractive pension scheme, 30 days holiday plus bank holidays and Christmas closure, some fantastic savings on a wide range of products and services, and excellent learning and development opportunities. At Warwick we are committed to supporting staff to achieve their potential. We currently hold the Athena SWAN Institutional Silver Award: a national initiative that recognizes the advancement of gender equality, representation, progression and success for all in academia. We are supportive of staff with caring responsibilities including a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so. We know that diversity fosters innovation and creativity, and therefore we encourage applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. As women and members of ethnic minority groups are currently under-represented at this level of post, we would encourage applications from members of these groups. Appointment will be based on merit alone. Interview Date: TBC. Job Description JOB PURPOSE To provide technical leadership for the enhancement of and operational support of the University's core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning, teaching and assessment solutions (e.g. Mahara ePortfolio, digital assessment tools, etc.). The role holder will provide technical expertise in the development, integration and support of these platforms, troubleshooting issues and applying relevant fixes, creating new features and working with internal stakeholders and external vendors to optimise, provide a coherent and robust service across the University. This role is a highly independent but collaborative one, building on existing relationships with a variety of key stakeholder departments and it expected that it will bring their own voice to the table and contributing ideas to the products and produce clean, scalable and well-documented code whilst providing outstanding customer service. It is expected that the role holder will be flexible and adaptable to working with and learning any new platforms and systems that may become part of the portfolio of applications supported by the department. DUTIES & RESPONSIBILITIES 1. Working on IT tasks • Responding to escalated ServiceNow calls and JIRA bugs with professionalism and timeliness by providing expert advice/operational support to users of the University's core VLE service (Moodle), Echo360 lecture capture system and complementary digital learning technologies in order for them to utilise systems to their full potential • Play a hands-on role as part of a small, specialist team to design, develop, test and maintain high quality web applications and backend/frontend services that fulfil business needs. • Working collaboratively to design, develop and test solutions. • Write documentation of new processes and products to facilitate knowledge sharing. • Strong focus on quality. Define and execute practices such as continuous integration and test-driven development to enable the rapid delivery of working software. • Communicating positively with users / customers, avoiding technical jargon • Solving technically complex challenges • Applying expertise to issues, implementing clean fixes • Responsible for ensuring confidentiality, integrity and availability for data. Following information security and data management policies ensuring, least privilege and information assurance • Ensuring appropriate levels of business continuity are factored into solutions and maintained during the solutions lifecycle • Monitoring of systems and reacting to alerts and abnormal behaviour • Liaison and escalation with internal developers and 3rd party vendors 2. Improving IT output • Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes • Identifying training needs for self and in the team around technical disciplines and advising IDG leadership on development opportunity • Recommending Change Requests and preparing change documentation, representing Change at Change Advisory Board • Leading on managing risks around Lifecycle management of systems and services supported by the team • Develop and maintain the learning systems documentation regarding procedures, workflows and data • Document, ensure up-to-date information and co-ordinate Business Continuity best practice for all LS systems 3. Working on Projects • Key role in project teams, providing guidance and expertise on medium and large projects • Escalating challenges, proposing solutions • Identifying and raising project risks • Provide technical solutions to meet customer requirements • Producing high quality defined services, to form part of the service catalogue
Dec 14, 2022
Full time
Permanent position, 36.5 hours per week (1.0 FTE). We are seeking a Senior Analyst/Developer (back-end) for role within the Learning Systems Support team. This is an exciting opportunity to develop a career in the technology and platforms used to support teaching, learning and assessment in higher education. In this role, you will provide technical expertise in the development, support and implementation of teaching and learning systems used by nearly 30,000 students. The team works closely with colleagues across the institution to support applications such as Moodle, Mahara, Echo360, Turnitin, repositories in-house custom applications and other e-assessment tools. You'll be a subject matter expert in these tools and be able to develop and maintain functional and stable web applications and integrations, writing clean and well-documented code and provide technical support for the applications, liaise with 3rd party vendors, work to integrate systems and troubleshoot problems. In addition to excellent technical and customer service skills, you'll need to build collaborative relationships with a variety of key stakeholder departments in order to develop the technology platforms and meet the needs of our users. In return we will provide you with a great range of benefits which include an attractive pension scheme, 30 days holiday plus bank holidays and Christmas closure, some fantastic savings on a wide range of products and services, and excellent learning and development opportunities. At Warwick we are committed to supporting staff to achieve their potential. We currently hold the Athena SWAN Institutional Silver Award: a national initiative that recognizes the advancement of gender equality, representation, progression and success for all in academia. We are supportive of staff with caring responsibilities including a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so. We know that diversity fosters innovation and creativity, and therefore we encourage applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. As women and members of ethnic minority groups are currently under-represented at this level of post, we would encourage applications from members of these groups. Appointment will be based on merit alone. Interview Date: TBC. Job Description JOB PURPOSE To provide technical leadership for the enhancement of and operational support of the University's core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning, teaching and assessment solutions (e.g. Mahara ePortfolio, digital assessment tools, etc.). The role holder will provide technical expertise in the development, integration and support of these platforms, troubleshooting issues and applying relevant fixes, creating new features and working with internal stakeholders and external vendors to optimise, provide a coherent and robust service across the University. This role is a highly independent but collaborative one, building on existing relationships with a variety of key stakeholder departments and it expected that it will bring their own voice to the table and contributing ideas to the products and produce clean, scalable and well-documented code whilst providing outstanding customer service. It is expected that the role holder will be flexible and adaptable to working with and learning any new platforms and systems that may become part of the portfolio of applications supported by the department. DUTIES & RESPONSIBILITIES 1. Working on IT tasks • Responding to escalated ServiceNow calls and JIRA bugs with professionalism and timeliness by providing expert advice/operational support to users of the University's core VLE service (Moodle), Echo360 lecture capture system and complementary digital learning technologies in order for them to utilise systems to their full potential • Play a hands-on role as part of a small, specialist team to design, develop, test and maintain high quality web applications and backend/frontend services that fulfil business needs. • Working collaboratively to design, develop and test solutions. • Write documentation of new processes and products to facilitate knowledge sharing. • Strong focus on quality. Define and execute practices such as continuous integration and test-driven development to enable the rapid delivery of working software. • Communicating positively with users / customers, avoiding technical jargon • Solving technically complex challenges • Applying expertise to issues, implementing clean fixes • Responsible for ensuring confidentiality, integrity and availability for data. Following information security and data management policies ensuring, least privilege and information assurance • Ensuring appropriate levels of business continuity are factored into solutions and maintained during the solutions lifecycle • Monitoring of systems and reacting to alerts and abnormal behaviour • Liaison and escalation with internal developers and 3rd party vendors 2. Improving IT output • Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes • Identifying training needs for self and in the team around technical disciplines and advising IDG leadership on development opportunity • Recommending Change Requests and preparing change documentation, representing Change at Change Advisory Board • Leading on managing risks around Lifecycle management of systems and services supported by the team • Develop and maintain the learning systems documentation regarding procedures, workflows and data • Document, ensure up-to-date information and co-ordinate Business Continuity best practice for all LS systems 3. Working on Projects • Key role in project teams, providing guidance and expertise on medium and large projects • Escalating challenges, proposing solutions • Identifying and raising project risks • Provide technical solutions to meet customer requirements • Producing high quality defined services, to form part of the service catalogue
Are you an enthusiastic team player that cares about delivering successful outcomes for your customers? Can you lead in the development of ServiceNow services, applications and modules on customer projects? Do you want to work for a company who are truly passionate about flexibility, well-being and career advancement? We are looking to grow our team with committed people who have in-depth knowledge of the ServiceNow Platform. This is your world and your opportunity to shape it for the better. Your role As a ServiceNow Technical Consultant, you will have an opportunity to work on a wide variety of exciting projects. You will identify, design and deliver architectures, strategies and solutions through the ServiceNow platform. You will work closely with customers to understand and translate their business and technical requirements. You will design small or medium scale solutions (or parts of larger solutions) along with assisting in the scoping of new opportunities. You will support the sales team in developing the business, utilising your expertise of ServiceNow & other ITSM/ ITOM tools and topics, frequently taking the leading role in client presentations and marketing events, to secure both new and extension business opportunities. Your Experience To be suitable for this role, you will have in-depth knowledge of the ServiceNow platform with a demonstrable understanding of Service Management concepts along with: Proven experience in the development of solutions in client environments ServiceNow Certified Administrator or Implementation Specialist certification. Experienced in documenting reports, creating compelling solution presentations, proposals and further documentation for customers and/ or for internal purposes Ability to communicate at all levels of the business. A passion for ongoing development and keeping up to date with accreditations, along with supporting / mentoring less experienced team members. Thorough understanding of ITIL processes including incident, problem, configuration management and event management. We offer some fantastic benefits that makes life easier and most importantly more enjoyable including flexible holiday allowance, flexible working, and a great pension just to name a few. We have on going career advancement opportunities and will support with gaining further accreditations to support your career journey. Achieve together We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You . We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+. We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way , we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day. We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply. Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.
Sep 23, 2022
Full time
Are you an enthusiastic team player that cares about delivering successful outcomes for your customers? Can you lead in the development of ServiceNow services, applications and modules on customer projects? Do you want to work for a company who are truly passionate about flexibility, well-being and career advancement? We are looking to grow our team with committed people who have in-depth knowledge of the ServiceNow Platform. This is your world and your opportunity to shape it for the better. Your role As a ServiceNow Technical Consultant, you will have an opportunity to work on a wide variety of exciting projects. You will identify, design and deliver architectures, strategies and solutions through the ServiceNow platform. You will work closely with customers to understand and translate their business and technical requirements. You will design small or medium scale solutions (or parts of larger solutions) along with assisting in the scoping of new opportunities. You will support the sales team in developing the business, utilising your expertise of ServiceNow & other ITSM/ ITOM tools and topics, frequently taking the leading role in client presentations and marketing events, to secure both new and extension business opportunities. Your Experience To be suitable for this role, you will have in-depth knowledge of the ServiceNow platform with a demonstrable understanding of Service Management concepts along with: Proven experience in the development of solutions in client environments ServiceNow Certified Administrator or Implementation Specialist certification. Experienced in documenting reports, creating compelling solution presentations, proposals and further documentation for customers and/ or for internal purposes Ability to communicate at all levels of the business. A passion for ongoing development and keeping up to date with accreditations, along with supporting / mentoring less experienced team members. Thorough understanding of ITIL processes including incident, problem, configuration management and event management. We offer some fantastic benefits that makes life easier and most importantly more enjoyable including flexible holiday allowance, flexible working, and a great pension just to name a few. We have on going career advancement opportunities and will support with gaining further accreditations to support your career journey. Achieve together We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You . We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+. We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way , we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day. We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply. Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.
Do you have experience working with ServiceNow? Do you want to be part of a new and exciting implementation programme working with Government Clients? Read on.... We are looking to bring in a ServiceNow Administrator to work with multi-functional teams including architects, business analysts, developers, product owners, and other customers to understand and provide solutions across different applications on the ServiceNow platform. This is an exciting time for the team, who are currently building and implementing a new ServiceNow platform across 70 servers with 3 separate networks, each with differing security levels. You will be providing 2nd and 3rd line support in a very multifaceted business environment. As a ServiceNow Administrator, you will coordinate and support multiple ServiceNow instances to meet the unique business needs of our users and developers. The role is Hybrid and due to the security levels, candidates are required to be on site a minimum of 3 days per week. We have two offices, Salisbury and Portsmouth. What you'll be doing: Ensuring optimum performance of ServiceNow and its implementation and maintenance of databases. Proactive monitoring of the database systems to ensure secure services and minimum downtime. Configure and develop on the ServiceNow platform including routine changes or configuration adjustments. Provision, install, configure, operate, and maintain the ServiceNow platform. Participate in the configuration of new applications during planning, requirement gathering, design, development, documentation, and rollout phases. Perform daily, weekly, and monthly system monitoring, verifying the integrity and availability of ServiceNow applications. Perform upgrades and patching. Coordinate system updates across our 3 different networks. Assist with report configuration, dashboards, and maintenance and perform operational administrative tasks as needed. Support the administration for production and non-production instances. You'll be able to take ownership of projects and collaborate with internal team members as well as carrying out more BAU activities such as handling permissions, user authentications, backup and recovery and database tuning. What you'll bring: Working knowledge of ServiceNow and implementing changes. Prior experience managing multiple Linux based RDBMS on large systems. High availability service provision. Monitoring and performance tuning. MariaDb Database Administration. It would be great if you had: Experience with Git, Jenkins and Ansible. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time Permanent Location: Hybrid - Salisbury and Portsmouth Security Clearance Level: SC & DV Internal Recruiter: Theo Salary: upto £52,000 DOE Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about Sector/Company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most sophisticated safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 21, 2022
Full time
Do you have experience working with ServiceNow? Do you want to be part of a new and exciting implementation programme working with Government Clients? Read on.... We are looking to bring in a ServiceNow Administrator to work with multi-functional teams including architects, business analysts, developers, product owners, and other customers to understand and provide solutions across different applications on the ServiceNow platform. This is an exciting time for the team, who are currently building and implementing a new ServiceNow platform across 70 servers with 3 separate networks, each with differing security levels. You will be providing 2nd and 3rd line support in a very multifaceted business environment. As a ServiceNow Administrator, you will coordinate and support multiple ServiceNow instances to meet the unique business needs of our users and developers. The role is Hybrid and due to the security levels, candidates are required to be on site a minimum of 3 days per week. We have two offices, Salisbury and Portsmouth. What you'll be doing: Ensuring optimum performance of ServiceNow and its implementation and maintenance of databases. Proactive monitoring of the database systems to ensure secure services and minimum downtime. Configure and develop on the ServiceNow platform including routine changes or configuration adjustments. Provision, install, configure, operate, and maintain the ServiceNow platform. Participate in the configuration of new applications during planning, requirement gathering, design, development, documentation, and rollout phases. Perform daily, weekly, and monthly system monitoring, verifying the integrity and availability of ServiceNow applications. Perform upgrades and patching. Coordinate system updates across our 3 different networks. Assist with report configuration, dashboards, and maintenance and perform operational administrative tasks as needed. Support the administration for production and non-production instances. You'll be able to take ownership of projects and collaborate with internal team members as well as carrying out more BAU activities such as handling permissions, user authentications, backup and recovery and database tuning. What you'll bring: Working knowledge of ServiceNow and implementing changes. Prior experience managing multiple Linux based RDBMS on large systems. High availability service provision. Monitoring and performance tuning. MariaDb Database Administration. It would be great if you had: Experience with Git, Jenkins and Ansible. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time Permanent Location: Hybrid - Salisbury and Portsmouth Security Clearance Level: SC & DV Internal Recruiter: Theo Salary: upto £52,000 DOE Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about Sector/Company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most sophisticated safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Job Overview We are looking for ServiceNow Technical Consultants to help us design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Reporting into the Head of Technical Consulting, the work is mainly based remotely and you will strive to continuously improve our practice taking pride in regularly receiving the highest customer satisfaction scores. Responsibilities Responsible for design and development of ServiceNow solutions according to requirements Deliver high quality ServiceNow code and customisation with documentation and testing Implement according to business/process requirements, based on good design principles Increase application operating efficiency and adapt to new requirements, as necessary Utilise all sources of information and collaborate with your colleagues to find the best solution for the customer Requirements Skills/Experience ServiceNow Certifications - System Administrator, Certified Implementation Specialist in ITSM and other area Good experience in ServiceNow implementation, including in depth knowledge of ServiceNow's functionality, database structure, developer APIs, development tools and techniques Work well within a team, reporting issues and risks, take part in team meetings, share ideas Excellent written and verbal communication Understanding of ITIL beyond Foundation level What we will give you Excellent employee well-being and opportunities to make use of our hybrid work policy Generous training allowance to fund professional career Excellent track record in offering opportunities for progression internally Excellent support so you always feel as part of the team and help is readily available Diverse and inclusive team
Sep 20, 2022
Full time
Job Overview We are looking for ServiceNow Technical Consultants to help us design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Reporting into the Head of Technical Consulting, the work is mainly based remotely and you will strive to continuously improve our practice taking pride in regularly receiving the highest customer satisfaction scores. Responsibilities Responsible for design and development of ServiceNow solutions according to requirements Deliver high quality ServiceNow code and customisation with documentation and testing Implement according to business/process requirements, based on good design principles Increase application operating efficiency and adapt to new requirements, as necessary Utilise all sources of information and collaborate with your colleagues to find the best solution for the customer Requirements Skills/Experience ServiceNow Certifications - System Administrator, Certified Implementation Specialist in ITSM and other area Good experience in ServiceNow implementation, including in depth knowledge of ServiceNow's functionality, database structure, developer APIs, development tools and techniques Work well within a team, reporting issues and risks, take part in team meetings, share ideas Excellent written and verbal communication Understanding of ITIL beyond Foundation level What we will give you Excellent employee well-being and opportunities to make use of our hybrid work policy Generous training allowance to fund professional career Excellent track record in offering opportunities for progression internally Excellent support so you always feel as part of the team and help is readily available Diverse and inclusive team
People Consulting is an integral part of KPMG's Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas - delivering the people agenda on large scale, complex, change programmes and transforming the HR function and its impact to the client's business. We have 4 key capabilities that work across the Financial Services sector: . Learning solutions; . HR Transformation; . Organisational Transformation; . Workforce Transformation. Across these capabilities we support our clients around: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting. The Role We are seeking a talented Manager that can deliver real impact for our Financial Services clients. We require ambitious people who can deliver excellent HR transformation solutions, build rapport, understand our client's needs and contribute to the development of our propositions. Through HR Transformation we help our clients to navigate complex transformation programmes through identification and adoption of key proposition areas across our HR Transformation capability areas: Powered HR engagements, establishing Global Business Services functions, developing HR strategy, supporting on HR audits. The successful candidate will be expected to: . Work closely with FTSE 100 clients primarily across Banking and Insurance. . Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex projects and HR transformation workstreams with a team of consultants. . Manage relationships and chair meetings with senior client stakeholders . Work closely with the client engagement manager and team members to successfully deliver project outcomes . Provide specialist and technical input and review of others' inputs in the design and development of change management project deliverables . Contribute to the growth of our people consulting practice through supporting business and proposition development activity . Work closely with a mixture of onshore and offshore team members . Performance manage between 1 - 3 consultants and support with their development The Person The successful candidate will have proven experience in helping clients to shape and deliver HR Transformation solutions, including a range of: . In-depth knowledge, skills and experience with HR transformation enablers and their applications, being a key contributor in the areas of HR strategy, HR Technology, HR policies, HR processes and controls, target operating model design, service delivery, cultural change, communications and engagement strategies. . Solid understanding of strategic challenges and opportunities facing HR leaders and HR teams, possessing the ability to analyse and synthesise industry and client challenges into the separate parts of transformation programmes for the HR function. . Understanding of various HR operating models (centralised, decentralised etc.), capability to define the impacts of organisational design/redesign, implement initiatives and the Business Case for Change. . Thorough understanding and knowledge about HRSS strategy and the GBS offering (including location, language etc.) as well as HR Business Partner capabilities and traits. . Experience with HR transformation programmes to meet client needs - being a key member/SME or as a Project Manager, either as part of a wider programme or standalone. Could include: o HR Operating model strategy, redesign and implementation (HRBP/HRSS/COE). o Service delivery model design including design and implementation of roles, responsibilities, etc. o HR process efficiency assessment and process re-design. o HR governance structures. o Constructively challenging and conveying key messages to HRLT, HRD and Project Sponsor level stakeholders. o Managing a team through organising, running and summarising outputs from client workshops. . Understanding of key HR technology/ies (ideally ServiceNow, Workday, Oracle and SuccessFactors) . Experience as a HR Practitioner is desirable but not essential. . Overview and experience in wider People Consulting capabilities including change management, organisation design and behavioural change and understanding of workforce transformation tools available in the market. . Have 'core consulting' experience in developing proposals, being a part of high-performing teams, managing project risks, and leading through complexity and ambiguity. The following are preferred qualifications for the role: . Degree educated or equivalent . Qualifications such as CIPD, CIMA, Occupational Psychology and PMI or Prince2 preferred . Familiarity and proficiency with Microsoft Office packages (eg Word, PowerPoint, Excel) We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age
Feb 02, 2022
Full time
People Consulting is an integral part of KPMG's Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas - delivering the people agenda on large scale, complex, change programmes and transforming the HR function and its impact to the client's business. We have 4 key capabilities that work across the Financial Services sector: . Learning solutions; . HR Transformation; . Organisational Transformation; . Workforce Transformation. Across these capabilities we support our clients around: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting. The Role We are seeking a talented Manager that can deliver real impact for our Financial Services clients. We require ambitious people who can deliver excellent HR transformation solutions, build rapport, understand our client's needs and contribute to the development of our propositions. Through HR Transformation we help our clients to navigate complex transformation programmes through identification and adoption of key proposition areas across our HR Transformation capability areas: Powered HR engagements, establishing Global Business Services functions, developing HR strategy, supporting on HR audits. The successful candidate will be expected to: . Work closely with FTSE 100 clients primarily across Banking and Insurance. . Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex projects and HR transformation workstreams with a team of consultants. . Manage relationships and chair meetings with senior client stakeholders . Work closely with the client engagement manager and team members to successfully deliver project outcomes . Provide specialist and technical input and review of others' inputs in the design and development of change management project deliverables . Contribute to the growth of our people consulting practice through supporting business and proposition development activity . Work closely with a mixture of onshore and offshore team members . Performance manage between 1 - 3 consultants and support with their development The Person The successful candidate will have proven experience in helping clients to shape and deliver HR Transformation solutions, including a range of: . In-depth knowledge, skills and experience with HR transformation enablers and their applications, being a key contributor in the areas of HR strategy, HR Technology, HR policies, HR processes and controls, target operating model design, service delivery, cultural change, communications and engagement strategies. . Solid understanding of strategic challenges and opportunities facing HR leaders and HR teams, possessing the ability to analyse and synthesise industry and client challenges into the separate parts of transformation programmes for the HR function. . Understanding of various HR operating models (centralised, decentralised etc.), capability to define the impacts of organisational design/redesign, implement initiatives and the Business Case for Change. . Thorough understanding and knowledge about HRSS strategy and the GBS offering (including location, language etc.) as well as HR Business Partner capabilities and traits. . Experience with HR transformation programmes to meet client needs - being a key member/SME or as a Project Manager, either as part of a wider programme or standalone. Could include: o HR Operating model strategy, redesign and implementation (HRBP/HRSS/COE). o Service delivery model design including design and implementation of roles, responsibilities, etc. o HR process efficiency assessment and process re-design. o HR governance structures. o Constructively challenging and conveying key messages to HRLT, HRD and Project Sponsor level stakeholders. o Managing a team through organising, running and summarising outputs from client workshops. . Understanding of key HR technology/ies (ideally ServiceNow, Workday, Oracle and SuccessFactors) . Experience as a HR Practitioner is desirable but not essential. . Overview and experience in wider People Consulting capabilities including change management, organisation design and behavioural change and understanding of workforce transformation tools available in the market. . Have 'core consulting' experience in developing proposals, being a part of high-performing teams, managing project risks, and leading through complexity and ambiguity. The following are preferred qualifications for the role: . Degree educated or equivalent . Qualifications such as CIPD, CIMA, Occupational Psychology and PMI or Prince2 preferred . Familiarity and proficiency with Microsoft Office packages (eg Word, PowerPoint, Excel) We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age
Role - Programme Manager x 3 - see below Rate - 2 year fixed term up to £90K plus benefits Start date - ASAP Location - Hybrid 1 day per week in Leeds Programme Managers needed. We are currently working with a global retail client who is undergoing one of the UK's biggest transformation/separation programs within their space and they are currently looking for specialist area Programme Managers to help deliver business change and drive this separation through to delivery. The role is a 2 year fixed term contract with solid benefits but could be persuaded to take on a day rate contractor ASAP if "Bruces price is right" :) The 3 areas of the roles we are looking to fill are; E-commerce - Essential to have had E-commerce experience from Front End to fulfilment People - Must have Workday experience and ServiceNow integration experience from a end to end perspective Finance - Doesn't have to be retail finance but need to have end to end implementation experience of SAP as a system replacement. If you feel that you meet the criteria and have specific skills within these sectors please reach out. The benefits offered can be discussed with your application.
Dec 03, 2021
Role - Programme Manager x 3 - see below Rate - 2 year fixed term up to £90K plus benefits Start date - ASAP Location - Hybrid 1 day per week in Leeds Programme Managers needed. We are currently working with a global retail client who is undergoing one of the UK's biggest transformation/separation programs within their space and they are currently looking for specialist area Programme Managers to help deliver business change and drive this separation through to delivery. The role is a 2 year fixed term contract with solid benefits but could be persuaded to take on a day rate contractor ASAP if "Bruces price is right" :) The 3 areas of the roles we are looking to fill are; E-commerce - Essential to have had E-commerce experience from Front End to fulfilment People - Must have Workday experience and ServiceNow integration experience from a end to end perspective Finance - Doesn't have to be retail finance but need to have end to end implementation experience of SAP as a system replacement. If you feel that you meet the criteria and have specific skills within these sectors please reach out. The benefits offered can be discussed with your application.