ServiceNow Lead Solution Architect (SC Cleared)- Remote- 3 Months- 600- 700 Inside IR35 The Lead Solution Architect is responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used to support its external customers and internal staff. The role will be providing technical leadership, to lead and support the team by coaching and mentoring a high performing and engaged team. Responsibilities: Lead the design and implementation of complex IT solutions that meet the business needs of the organisation. Collaborate with stakeholders to understand their requirements and translate them into solution designs. Develop and maintain solution architecture documentation. Provide technical guidance to the development team to ensure the quality and integrity of the final solution. Evaluate and recommend new technologies, platforms, and frameworks to improve solution design and delivery. Ensure adherence to best practices, standards, and procedures related to solution design and delivery. Manage and mentor a team of BAs, admins, solution architects and developers. Communicate effectively with stakeholders at all levels of the organisation. Focus on designing and implementing complex IT solutions. Strong understanding of enterprise architecture frameworks and methodologies. Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to manage multiple projects simultaneously and meet deadlines. Ensures platform alignment with the business strategy. Provides consultative technical leadership to the platform team. Creates and maintains a detailed view of the existing architecture. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. Resolves technical escalations, including responding to defects. Skills/ Experience: Experience working as a ServiceNow Application Architect, carrying out system maintenance and upgrades. Experience using Business Rules, Client Scripts, Workflows, Form Design and UI Actions. Experience of the CSM module. Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics and Reporting. Demonstrable knowledge of Domain Separation and RBAC controls. Demonstrable knowledge of Platform Integrations and data normalization. Demonstrable knowledge of scripting in one or more of the following: JavaScript, Web Services, HTML, Angular etc. Excellent understanding of ServiceNow platform administration. Must be SC Cleared Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jan 10, 2025
Contractor
ServiceNow Lead Solution Architect (SC Cleared)- Remote- 3 Months- 600- 700 Inside IR35 The Lead Solution Architect is responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used to support its external customers and internal staff. The role will be providing technical leadership, to lead and support the team by coaching and mentoring a high performing and engaged team. Responsibilities: Lead the design and implementation of complex IT solutions that meet the business needs of the organisation. Collaborate with stakeholders to understand their requirements and translate them into solution designs. Develop and maintain solution architecture documentation. Provide technical guidance to the development team to ensure the quality and integrity of the final solution. Evaluate and recommend new technologies, platforms, and frameworks to improve solution design and delivery. Ensure adherence to best practices, standards, and procedures related to solution design and delivery. Manage and mentor a team of BAs, admins, solution architects and developers. Communicate effectively with stakeholders at all levels of the organisation. Focus on designing and implementing complex IT solutions. Strong understanding of enterprise architecture frameworks and methodologies. Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to manage multiple projects simultaneously and meet deadlines. Ensures platform alignment with the business strategy. Provides consultative technical leadership to the platform team. Creates and maintains a detailed view of the existing architecture. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. Resolves technical escalations, including responding to defects. Skills/ Experience: Experience working as a ServiceNow Application Architect, carrying out system maintenance and upgrades. Experience using Business Rules, Client Scripts, Workflows, Form Design and UI Actions. Experience of the CSM module. Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics and Reporting. Demonstrable knowledge of Domain Separation and RBAC controls. Demonstrable knowledge of Platform Integrations and data normalization. Demonstrable knowledge of scripting in one or more of the following: JavaScript, Web Services, HTML, Angular etc. Excellent understanding of ServiceNow platform administration. Must be SC Cleared Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
ServiceNow Developer - SC Cleared Whitehall Resources currently require an experienced ServiceNow Developer to work with a key client *Please note this role is Umbrella Company Mandated* Your skills and experience . As an integral part of our ServiceNow team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to: . Design, develop and maintain ServiceNow applications and modules, with a particular focus on Virtual Agent and RPA flows . Collaborate with stakeholders to gather requirements and translate them into technical solutions. . Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience . Integrate RPA tools with ServiceNow for automating repetitive tasks and optimizing workflow efficiency. . Optimize ServiceNow platform performance and ensure high availability by monitoring, analysing, and resolving performance issues. Your skills and experience . Wide-ranging experience in developing and customising ServiceNow, including workflows and integrations . Proficiency in ServiceNow Virtual Agent and/or RPA . Excellent programming skills in JavaScript . A problem-solving and analytical approach . The ability to communicate and collaborate with people at all levels All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Jan 06, 2025
Contractor
ServiceNow Developer - SC Cleared Whitehall Resources currently require an experienced ServiceNow Developer to work with a key client *Please note this role is Umbrella Company Mandated* Your skills and experience . As an integral part of our ServiceNow team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to: . Design, develop and maintain ServiceNow applications and modules, with a particular focus on Virtual Agent and RPA flows . Collaborate with stakeholders to gather requirements and translate them into technical solutions. . Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience . Integrate RPA tools with ServiceNow for automating repetitive tasks and optimizing workflow efficiency. . Optimize ServiceNow platform performance and ensure high availability by monitoring, analysing, and resolving performance issues. Your skills and experience . Wide-ranging experience in developing and customising ServiceNow, including workflows and integrations . Proficiency in ServiceNow Virtual Agent and/or RPA . Excellent programming skills in JavaScript . A problem-solving and analytical approach . The ability to communicate and collaborate with people at all levels All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Sanderson Government & Defence
Salisbury, Wiltshire
Job Title: Software Developer - ServiceNow Location: Sailsbury - mostly remote Rate: £600- £650 pd inside IR35 Duration: 6 months Clearance: Must have SC Responsibilities: . Design, develop and maintain ServiceNow applications and modules, with a particular focus on Virtual Agent and RPA flows . Collaborate with stakeholders to gather requirements and translate them into technical solutions. . Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience . Integrate RPA tools with ServiceNow for automating repetitive tasks and optimising workflow efficiency. . Optimise ServiceNow platform performance and ensure high availability by monitoring, analysing, and resolving performance issues. Your skills and experience: . Wide-ranging experience in developing and customising ServiceNow, including workflows and integrations . Proficiency in ServiceNow Virtual Agent and/or RPA . Excellent programming skills in JavaScript . A problem-solving and analytical approach . The ability to communicate and collaborate with people at all levels
Jan 06, 2025
Contractor
Job Title: Software Developer - ServiceNow Location: Sailsbury - mostly remote Rate: £600- £650 pd inside IR35 Duration: 6 months Clearance: Must have SC Responsibilities: . Design, develop and maintain ServiceNow applications and modules, with a particular focus on Virtual Agent and RPA flows . Collaborate with stakeholders to gather requirements and translate them into technical solutions. . Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience . Integrate RPA tools with ServiceNow for automating repetitive tasks and optimising workflow efficiency. . Optimise ServiceNow platform performance and ensure high availability by monitoring, analysing, and resolving performance issues. Your skills and experience: . Wide-ranging experience in developing and customising ServiceNow, including workflows and integrations . Proficiency in ServiceNow Virtual Agent and/or RPA . Excellent programming skills in JavaScript . A problem-solving and analytical approach . The ability to communicate and collaborate with people at all levels
Our Client is urgently looking for a ServiceNow Administrator. SC clearance is essential, hybrid working, contract inside IR35. About the role: We are looking for a ServiceNow Administrator with hands-on experience of supporting on-prem ServiceNow implementations on Linux based Operating Systems. You will be providing 2nd and 3rd line support as part of a Supplier team operating in a new and very dynamic customer business environment. As a ServiceNow Administrator, you will administer and support multiple ServiceNow instances to meet the unique business needs of our users and developers. You will work with cross-functional teams including architects, business analysts, developers, product owners and other stakeholders to understand and provide solutions across different applications on the ServiceNow platform. Responsibilities: - Ensuring high availability and optimum performance of ServiceNow and its databases including proactive monitoring and maintenance of the database and application stacks to ensure secure services and minimum downtime. - Configure and develop on the ServiceNow platform including routine changes or configuration adjustments. - Provision, configure, operate, and maintain/patch the installed ServiceNow platform. - Contribute to the configuration of new applications during planning, requirement gathering, design, development, documentation, and rollout phases. - Support the operations teams to provide daily, weekly, and monthly system monitoring, verifying the integrity, performance and availability of ServiceNow applications. - Perform ServiceNow upgrades and patching. - Coordinate system updates across different ServiceNow instances, ensuring latest patches and configuration changes are maintained. - Assist with defining the requirements for and creating the monitoring metrics, MI/BI report content and management dashboards. - Perform operational administrative tasks as needed for production and non-production instances. - Support ServiceNow agile software releases. - Mentor qualified but less experienced team colleagues. - Take ownership of projects and manage internal stakeholders. Key Skills and Experience: Essential: - Supporting on-prem ServiceNow deployments from an operational perspective - Strong MySQL/MariaDb Database Administration. - Experience of supporting Linux enterprise systems in secure environments. - High availability/dual site service provision. - Understanding the important monitoring requirements and metrics for Linux, MariaDB and ServiceNow. - Performance tuning of the above technologies. - Growth mindset and strong team player. - SC Clearance. Desirable: - Experience with VMware vSphere. - Experience with Git, Jenkins and Ansible. - Experience of operating in Agile/Devops type environments. Location and Reporting: The role will be a combination of home-based and working at customer sites. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Dec 15, 2022
Contractor
Our Client is urgently looking for a ServiceNow Administrator. SC clearance is essential, hybrid working, contract inside IR35. About the role: We are looking for a ServiceNow Administrator with hands-on experience of supporting on-prem ServiceNow implementations on Linux based Operating Systems. You will be providing 2nd and 3rd line support as part of a Supplier team operating in a new and very dynamic customer business environment. As a ServiceNow Administrator, you will administer and support multiple ServiceNow instances to meet the unique business needs of our users and developers. You will work with cross-functional teams including architects, business analysts, developers, product owners and other stakeholders to understand and provide solutions across different applications on the ServiceNow platform. Responsibilities: - Ensuring high availability and optimum performance of ServiceNow and its databases including proactive monitoring and maintenance of the database and application stacks to ensure secure services and minimum downtime. - Configure and develop on the ServiceNow platform including routine changes or configuration adjustments. - Provision, configure, operate, and maintain/patch the installed ServiceNow platform. - Contribute to the configuration of new applications during planning, requirement gathering, design, development, documentation, and rollout phases. - Support the operations teams to provide daily, weekly, and monthly system monitoring, verifying the integrity, performance and availability of ServiceNow applications. - Perform ServiceNow upgrades and patching. - Coordinate system updates across different ServiceNow instances, ensuring latest patches and configuration changes are maintained. - Assist with defining the requirements for and creating the monitoring metrics, MI/BI report content and management dashboards. - Perform operational administrative tasks as needed for production and non-production instances. - Support ServiceNow agile software releases. - Mentor qualified but less experienced team colleagues. - Take ownership of projects and manage internal stakeholders. Key Skills and Experience: Essential: - Supporting on-prem ServiceNow deployments from an operational perspective - Strong MySQL/MariaDb Database Administration. - Experience of supporting Linux enterprise systems in secure environments. - High availability/dual site service provision. - Understanding the important monitoring requirements and metrics for Linux, MariaDB and ServiceNow. - Performance tuning of the above technologies. - Growth mindset and strong team player. - SC Clearance. Desirable: - Experience with VMware vSphere. - Experience with Git, Jenkins and Ansible. - Experience of operating in Agile/Devops type environments. Location and Reporting: The role will be a combination of home-based and working at customer sites. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.