Service Desk Team Leader, Senior Service Desk Analyst, Office based, Liverpool. PLEASE NOTE: This is not a hybrid role, you will be required to work in the office 5 days a week. My client, a growing name in the retail area is looking for a Service Desk Team Leader OR a Senior Service Desk Technician/Engineer who is ready to step into a team leader role to assist the Service Desk Manager with the gen click apply for full job details
Oct 03, 2024
Full time
Service Desk Team Leader, Senior Service Desk Analyst, Office based, Liverpool. PLEASE NOTE: This is not a hybrid role, you will be required to work in the office 5 days a week. My client, a growing name in the retail area is looking for a Service Desk Team Leader OR a Senior Service Desk Technician/Engineer who is ready to step into a team leader role to assist the Service Desk Manager with the gen click apply for full job details
Who we are? nGAGE Talent is a global group which supports, steers and brings together specialist recruitment businesses, enabling them to become market leaders in their chosen sector. As specialists rather than generalists, we are resolutely focused on specific sectors, enabling us to achieve better results for our clients as part of our award winning service offering. As a business operating primarily within the public, health, social care and STEM sectors, we are a purpose-driven business with social value at the heart of what we do. As a people business, we also place a strong emphasis on employee wellbeing through our wellbeing benefits programmes, EDI training and our volunteering initiatives. What's the purpose of the role? You'll be expected to develop, promote & implement effective Talent Development (TD) & learning initiatives that support the delivery of nGAGEs talent development strategic aims, whilst continuing to build a high performing culture. The design, delivery and management of a variety of TD projects and programmes to develop sales, management & leadership capabilities all all levels in line with the TD strategic aims. Furthermore, you'll be expected to influence, train, coach and advise key stakeholders on impactful & cost effective TD learning solutions. Who you are? A passionate L&D professional with sales recruitment experience or an experienced 360/BD recruiter who takes/will take pride in delivering world-class sales training, coaching and supporting people with their professional development. Experience in delivering sales training in a high-performance environment is preferred but not mandatory. As a Talent Development Business Partner, you will be confident and able to train at all levels up to and including management / director, however, this is not essential as the opportunity for training and development will be offered. What will the role look like? Develop and deliver world-class blended talent development projects & programmes to support a high performing sales recruitment workforce. Implement creative, flexible and appropriate learning pathways & programmes for new starters and experienced hires within the business. Be able to coach with a blend of soft skills and systems workshops through classroom, on-desk and 1-2-1 coaching. Working closely with hiring managers to help with any training gaps within their teams or individually. Own & manage the content and learning pathways using the latest learning management software (LMS) Dayforce to provide learning solutions and to make learning more productive, impacting return on investment. Work with the wider TD team to enhance the company's LMS and drive engagement at site level to maximise usage. Introduce new ways of working through innovation and creating a culture which supports a learning environment for all colleagues. What to do now? Opportunity is yours for the taking. Apply now, or get in touch directly to hear more about opportunities at nGAGE Talent : (url removed) (phone number removed) nGAGE Specialist Recruitment is acting as an Employment Agency in relation to this vacancy.
Oct 03, 2024
Full time
Who we are? nGAGE Talent is a global group which supports, steers and brings together specialist recruitment businesses, enabling them to become market leaders in their chosen sector. As specialists rather than generalists, we are resolutely focused on specific sectors, enabling us to achieve better results for our clients as part of our award winning service offering. As a business operating primarily within the public, health, social care and STEM sectors, we are a purpose-driven business with social value at the heart of what we do. As a people business, we also place a strong emphasis on employee wellbeing through our wellbeing benefits programmes, EDI training and our volunteering initiatives. What's the purpose of the role? You'll be expected to develop, promote & implement effective Talent Development (TD) & learning initiatives that support the delivery of nGAGEs talent development strategic aims, whilst continuing to build a high performing culture. The design, delivery and management of a variety of TD projects and programmes to develop sales, management & leadership capabilities all all levels in line with the TD strategic aims. Furthermore, you'll be expected to influence, train, coach and advise key stakeholders on impactful & cost effective TD learning solutions. Who you are? A passionate L&D professional with sales recruitment experience or an experienced 360/BD recruiter who takes/will take pride in delivering world-class sales training, coaching and supporting people with their professional development. Experience in delivering sales training in a high-performance environment is preferred but not mandatory. As a Talent Development Business Partner, you will be confident and able to train at all levels up to and including management / director, however, this is not essential as the opportunity for training and development will be offered. What will the role look like? Develop and deliver world-class blended talent development projects & programmes to support a high performing sales recruitment workforce. Implement creative, flexible and appropriate learning pathways & programmes for new starters and experienced hires within the business. Be able to coach with a blend of soft skills and systems workshops through classroom, on-desk and 1-2-1 coaching. Working closely with hiring managers to help with any training gaps within their teams or individually. Own & manage the content and learning pathways using the latest learning management software (LMS) Dayforce to provide learning solutions and to make learning more productive, impacting return on investment. Work with the wider TD team to enhance the company's LMS and drive engagement at site level to maximise usage. Introduce new ways of working through innovation and creating a culture which supports a learning environment for all colleagues. What to do now? Opportunity is yours for the taking. Apply now, or get in touch directly to hear more about opportunities at nGAGE Talent : (url removed) (phone number removed) nGAGE Specialist Recruitment is acting as an Employment Agency in relation to this vacancy.
Senior Recruitment Consultant - Sales Salary: up to 40,000 + Bonus & Benefits Location: Liverpool Are you an experienced and talented recruiter looking to fast track your career towards Recruitment Director? We are looking for an exceptional recruiter to join our Call & Contact Division in Liverpool this is an opportunity for you to step into team and carve out a fantastic career within sales recruitment. We have a warm desk with a client portfolio ready to be worked on Our Liverpool Sales team provide recruitment solutions to clients across the north west, handling roles ranging from Customer Service to sales exutives and up to Operational Directors. You will be targeted to generate new business opportunities and provide clients with a robust recruitment solution. We have an outstanding client and candidate base; you also have the whole of Search UK's network to talk to. You will be supported by an experienced leadership team who will provide you with everything you need to drive your business forward. What we are looking for: Experienced Recruiter with a track record for beating income targets - we want exceptional recruiters who will over achieve and reap the rewards! Confident sales professional, demonstrating the ability to build a portfolio of clients, undertake business development activities, including negotiation and objection handling Candidate management, including sourcing and networking activities Ability to communicate at the most senior level, nurture sustainable client and candidate relationships Highly influential and motivational; the ability to lead, coach and mentor recruitment professionals to maximise revenue and achieve team objectives. Benefits: Real opportunities for career progression, clear targets and objectives. Offering two clear pathways to a Director role via billing or management route Clients to work with from day 1 All the tools to ensure your success and access to the best job boards for your market Very competitive salary and benefits package (senior consultants and above are given a generous car allowance) 0 threshold for your first 6 months, giving you the opportunity to earn commission straight away Highly lucrative commission scheme, monthly, quarterly and annual payments - designed to motivate and reward high performance Industry-leading training including management training and ongoing professional development Full back office and in branch support functions including an exceptional Marketing team to ensure brand awareness is optimised for your market. Laptop and mobile from day 1 If you are talented and motivated with the desire to succeed as a Recruitment Specialist join Search, please contact Luke Hobden as soon as possible to discuss this role in more detail, on (phone number removed) or email (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Oct 03, 2024
Full time
Senior Recruitment Consultant - Sales Salary: up to 40,000 + Bonus & Benefits Location: Liverpool Are you an experienced and talented recruiter looking to fast track your career towards Recruitment Director? We are looking for an exceptional recruiter to join our Call & Contact Division in Liverpool this is an opportunity for you to step into team and carve out a fantastic career within sales recruitment. We have a warm desk with a client portfolio ready to be worked on Our Liverpool Sales team provide recruitment solutions to clients across the north west, handling roles ranging from Customer Service to sales exutives and up to Operational Directors. You will be targeted to generate new business opportunities and provide clients with a robust recruitment solution. We have an outstanding client and candidate base; you also have the whole of Search UK's network to talk to. You will be supported by an experienced leadership team who will provide you with everything you need to drive your business forward. What we are looking for: Experienced Recruiter with a track record for beating income targets - we want exceptional recruiters who will over achieve and reap the rewards! Confident sales professional, demonstrating the ability to build a portfolio of clients, undertake business development activities, including negotiation and objection handling Candidate management, including sourcing and networking activities Ability to communicate at the most senior level, nurture sustainable client and candidate relationships Highly influential and motivational; the ability to lead, coach and mentor recruitment professionals to maximise revenue and achieve team objectives. Benefits: Real opportunities for career progression, clear targets and objectives. Offering two clear pathways to a Director role via billing or management route Clients to work with from day 1 All the tools to ensure your success and access to the best job boards for your market Very competitive salary and benefits package (senior consultants and above are given a generous car allowance) 0 threshold for your first 6 months, giving you the opportunity to earn commission straight away Highly lucrative commission scheme, monthly, quarterly and annual payments - designed to motivate and reward high performance Industry-leading training including management training and ongoing professional development Full back office and in branch support functions including an exceptional Marketing team to ensure brand awareness is optimised for your market. Laptop and mobile from day 1 If you are talented and motivated with the desire to succeed as a Recruitment Specialist join Search, please contact Luke Hobden as soon as possible to discuss this role in more detail, on (phone number removed) or email (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
G4S is recruiting for an Security Officer to work in London The rate of pay is £16.02 per hour. Monday to Friday Shift patterns rotational 07:00 - 15:00 & 15:00 - 23:00 Your Time at Work As a Security Officer at G4S, you are more than a Security Guard. You'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Provide security of Perimeter fence and access and egress controls. - Operate external and internal security patrols as per the Assignment Instructions. - Operate radios, and any other physical equipment used on site. - Provide traffic control and apply parking restrictions when required. - Provide traffic control and banksman duties for the goods in/out area. - Monitor and effectively manage CCTV systems to protect customer employees and assets. - Conduct mail screening duties by use of X-Ray screening equipment. - Operate stop and search policies when instructed by GSK. - Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Conduct routine tests of security equipment as directed by G4S Duty Management. - Perform locking and unlocking duties. - Ensure keys are handled in accordance with procedures laid down in the Assignment Instructions. - Respond to requests for assistance. - Fully understand the use of relevant I.T equipment and the GSK I.T. Security policy. - Enforce a clear desk policy. - Display an outstanding level of customer focus and understand the reasons for it. - Enforce access and egress procedures stated in Assignment Instructions in a polite but assertive manner. - Ability to take responsibility for problems that staff, and visitors may have. - Excellent oral and written communication skills - Ability to take responsibility and deal with conflict situations. - Excellent interpersonal skills with the ability to communicate effectively with individuals on all levels. - Display the highest standard of personal presentation to maintain the image of both GSK and G4S. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. We will Need to have a SIA license Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Great 4 Savings Employee Discount Scheme - Progression, training and development opportunities -End of year bonus scheme £2000 Job ref: (G257) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Oct 03, 2024
Full time
G4S is recruiting for an Security Officer to work in London The rate of pay is £16.02 per hour. Monday to Friday Shift patterns rotational 07:00 - 15:00 & 15:00 - 23:00 Your Time at Work As a Security Officer at G4S, you are more than a Security Guard. You'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Provide security of Perimeter fence and access and egress controls. - Operate external and internal security patrols as per the Assignment Instructions. - Operate radios, and any other physical equipment used on site. - Provide traffic control and apply parking restrictions when required. - Provide traffic control and banksman duties for the goods in/out area. - Monitor and effectively manage CCTV systems to protect customer employees and assets. - Conduct mail screening duties by use of X-Ray screening equipment. - Operate stop and search policies when instructed by GSK. - Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Conduct routine tests of security equipment as directed by G4S Duty Management. - Perform locking and unlocking duties. - Ensure keys are handled in accordance with procedures laid down in the Assignment Instructions. - Respond to requests for assistance. - Fully understand the use of relevant I.T equipment and the GSK I.T. Security policy. - Enforce a clear desk policy. - Display an outstanding level of customer focus and understand the reasons for it. - Enforce access and egress procedures stated in Assignment Instructions in a polite but assertive manner. - Ability to take responsibility for problems that staff, and visitors may have. - Excellent oral and written communication skills - Ability to take responsibility and deal with conflict situations. - Excellent interpersonal skills with the ability to communicate effectively with individuals on all levels. - Display the highest standard of personal presentation to maintain the image of both GSK and G4S. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. We will Need to have a SIA license Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Great 4 Savings Employee Discount Scheme - Progression, training and development opportunities -End of year bonus scheme £2000 Job ref: (G257) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
We are recruiting for Product Designer - Centre for Collective Intelligence Design (CCID) Overview Nesta's Centre for Collective Intelligence helps create new ways for communities to use technology to harness their insights, ideas and power to act on the problems that matter to them and create the futures they want. We know well-designed systems can help promote healthy collective action at scale, but too often technology is designed to solve the needs of individuals or large organisations. Our mission is to design digital tools and products that allow communities to respond collectively to challenges, and that help public and voluntary sector institutions strengthen trust and collaboration with citizens. We help our partners to understand where and how collective intelligence approaches can help address the problems they're working on. We apply collective intelligence design - which brings together insights from diverse groups of people, with new sources of data (such as sensor or mobile phone data) and digital technologies (including AI) - to develop bespoke solutions to those problems. We use rigorous research methods to test, learn and evaluate each solution. The Role Nesta is looking for an ambitious mid level product designer with real world experience to contribute to the design and prototyping of new digital 'collective intelligence' solutions. At the heart of CI design is the ability to effectively combine insights and actions of large crowds, data and digital technologies to tackle complex social challenges. This is a unique opportunity to apply, shape and develop expertise in an emerging area of innovation practice, working with our partners and clients all over the world in a social-purpose enterprise. As part of an interdisciplinary team, you'll work with the Centre's software developers, researchers and product managers to create high impact digital solutions, tools and and services to help tackle climate change, improve health and increase civic and democratic participation. And you'll draw on a wide range of collective intelligence methods from crowdsourcing, to citizen science and online deliberation. You will be responsible for: Product Design: Able to design, or contribute to the design, of sophisticated digital collective intelligence products that help deliver social impact and might cover complex user needs UX Design (including core user research techniques, user journeys, wireframes, prototypes, user testing etc.) UI Design (including interaction design, high-fidelity prototypes etc.) Strong visual design skills (inc branding & aesthetics), and the ability to convey complex concepts in easily understandable ways Understanding of service design fundamentals and able to contribute into output core service design artefacts such as blueprints Able to quality assure own work with an eye for detail Work with a clear & iterative design process, and able to convey the impact and results of work Strong skills in Figma and other common digital design tools Working within interdisciplinary teams, particularly working closely with researchers to translate the cutting edge of academic research into practice in the real world User Research & Testing: Undertake user testing & results analysis of prototypes, concepts, and live products Synthesise and share results from user research with stakeholders, and feed learnings into designs & iterations Stakeholder management: Design and facilitate workshops & meetings Ability to collaborate effectively with cross-functional peers and stakeholders, and to explain design decisions clearly Good stakeholder communication skills, with both external and internal stakeholders Strategic thinking: Understand the team's long-term strategy from a design and user perspective Ensure that all designs line up with the strategic goals for the product Leadership contribution: Advise our partners in collective intelligence design. Navigating the varying backgrounds, technical skill levels, and previous knowledge of CI Contribute to the design and delivery of CI training programmes Other: Supporting business development activities by creating pitch materials and supporting the development of project plans Communicating and promoting your work, and the work of the wider team e.g. representing CCI and CI design at conferences, writing blogs, making presentations etc Experience, Skills and Mindset: Experience as a digital product designer, ideally working end-to-end Able to autonomously undertake mid-to-large sized projects that might involve some complexity Able to handle multiple projects at once, effectively prioritising what needs to be done Able to work to tight deadlines, plan and manage your time effectively Experience designing for web, mobile and desktop products Able to guide non-designers through designs and design decisions Communication skills: You can listen to the needs of users, stakeholders and partners, and interpret them in a way that is clear for both audiences Excellent presentation skills, including an ability to communicate concepts, strategies and interdependencies effectively to a wide range of audiences Collaboration skills: You know how to work collaboratively within a multidisciplinary Agile team A self-starter with a curious and open mindset, with a willingness to learn and apply new methods, and ability to carry out self-directed research Ability to generate creative ideas and novel solutions that can leverage collective intelligence in new ways to help achieve social outcomes, combined with an exceptional eye for detail An enthusiasm for, and commitment to, becoming a recognised expert and practitioner in Collective Intelligence Design Desirable - If you do not feel that you have these skills, please don't let this stop you from applying for the role Practical experience of designing and delivering products that enable collective action or behaviour change Knowledge of collective intelligence methods Knowledge of creating video animations and/or editing film content Front-end development skills - HTML/JS/CSS Knowledge of Artificial Intelligence Experience of designing products with a social purpose Knowledge of how to design for different accessibility needs What we offer Salary: circa £48k plus array of benefits, including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more Location: This role is based in London, Blackfriars, hybrid working arrangement with a minimum of two days in the office. Term: Permanent Hours: This is a full-time role but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do. How to apply To apply for this role, please submit your application before 08:00am on Thursday 21st of October 2024. At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful. We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you'd like to explore.
Oct 03, 2024
Full time
We are recruiting for Product Designer - Centre for Collective Intelligence Design (CCID) Overview Nesta's Centre for Collective Intelligence helps create new ways for communities to use technology to harness their insights, ideas and power to act on the problems that matter to them and create the futures they want. We know well-designed systems can help promote healthy collective action at scale, but too often technology is designed to solve the needs of individuals or large organisations. Our mission is to design digital tools and products that allow communities to respond collectively to challenges, and that help public and voluntary sector institutions strengthen trust and collaboration with citizens. We help our partners to understand where and how collective intelligence approaches can help address the problems they're working on. We apply collective intelligence design - which brings together insights from diverse groups of people, with new sources of data (such as sensor or mobile phone data) and digital technologies (including AI) - to develop bespoke solutions to those problems. We use rigorous research methods to test, learn and evaluate each solution. The Role Nesta is looking for an ambitious mid level product designer with real world experience to contribute to the design and prototyping of new digital 'collective intelligence' solutions. At the heart of CI design is the ability to effectively combine insights and actions of large crowds, data and digital technologies to tackle complex social challenges. This is a unique opportunity to apply, shape and develop expertise in an emerging area of innovation practice, working with our partners and clients all over the world in a social-purpose enterprise. As part of an interdisciplinary team, you'll work with the Centre's software developers, researchers and product managers to create high impact digital solutions, tools and and services to help tackle climate change, improve health and increase civic and democratic participation. And you'll draw on a wide range of collective intelligence methods from crowdsourcing, to citizen science and online deliberation. You will be responsible for: Product Design: Able to design, or contribute to the design, of sophisticated digital collective intelligence products that help deliver social impact and might cover complex user needs UX Design (including core user research techniques, user journeys, wireframes, prototypes, user testing etc.) UI Design (including interaction design, high-fidelity prototypes etc.) Strong visual design skills (inc branding & aesthetics), and the ability to convey complex concepts in easily understandable ways Understanding of service design fundamentals and able to contribute into output core service design artefacts such as blueprints Able to quality assure own work with an eye for detail Work with a clear & iterative design process, and able to convey the impact and results of work Strong skills in Figma and other common digital design tools Working within interdisciplinary teams, particularly working closely with researchers to translate the cutting edge of academic research into practice in the real world User Research & Testing: Undertake user testing & results analysis of prototypes, concepts, and live products Synthesise and share results from user research with stakeholders, and feed learnings into designs & iterations Stakeholder management: Design and facilitate workshops & meetings Ability to collaborate effectively with cross-functional peers and stakeholders, and to explain design decisions clearly Good stakeholder communication skills, with both external and internal stakeholders Strategic thinking: Understand the team's long-term strategy from a design and user perspective Ensure that all designs line up with the strategic goals for the product Leadership contribution: Advise our partners in collective intelligence design. Navigating the varying backgrounds, technical skill levels, and previous knowledge of CI Contribute to the design and delivery of CI training programmes Other: Supporting business development activities by creating pitch materials and supporting the development of project plans Communicating and promoting your work, and the work of the wider team e.g. representing CCI and CI design at conferences, writing blogs, making presentations etc Experience, Skills and Mindset: Experience as a digital product designer, ideally working end-to-end Able to autonomously undertake mid-to-large sized projects that might involve some complexity Able to handle multiple projects at once, effectively prioritising what needs to be done Able to work to tight deadlines, plan and manage your time effectively Experience designing for web, mobile and desktop products Able to guide non-designers through designs and design decisions Communication skills: You can listen to the needs of users, stakeholders and partners, and interpret them in a way that is clear for both audiences Excellent presentation skills, including an ability to communicate concepts, strategies and interdependencies effectively to a wide range of audiences Collaboration skills: You know how to work collaboratively within a multidisciplinary Agile team A self-starter with a curious and open mindset, with a willingness to learn and apply new methods, and ability to carry out self-directed research Ability to generate creative ideas and novel solutions that can leverage collective intelligence in new ways to help achieve social outcomes, combined with an exceptional eye for detail An enthusiasm for, and commitment to, becoming a recognised expert and practitioner in Collective Intelligence Design Desirable - If you do not feel that you have these skills, please don't let this stop you from applying for the role Practical experience of designing and delivering products that enable collective action or behaviour change Knowledge of collective intelligence methods Knowledge of creating video animations and/or editing film content Front-end development skills - HTML/JS/CSS Knowledge of Artificial Intelligence Experience of designing products with a social purpose Knowledge of how to design for different accessibility needs What we offer Salary: circa £48k plus array of benefits, including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more Location: This role is based in London, Blackfriars, hybrid working arrangement with a minimum of two days in the office. Term: Permanent Hours: This is a full-time role but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do. How to apply To apply for this role, please submit your application before 08:00am on Thursday 21st of October 2024. At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful. We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you'd like to explore.
Role : End User Digital Employee Experience Manager Location : London - hybrid working Salary : £60,000 - 65,000 + bonus + benefits We have a great opportunity with one of our insurance clients looking for an End User Digital Employee Experience (DEX) Manager. Your role will be leading and improving Digital Employee Experience within the organisation, ensuring platforms are efficient, secure, and user-friendly. The objectives of the role include leading the team, implementing solutions and maintaining/improving patching and security levels. Key responsibilities : Team Leadership: Manage and mentor DEX/Platform Engineers, ensuring service quality, security, and resource utilisation. DEX Management: Use telemetry and sentiment insights to enhance technology performance, employee satisfaction, and productivity. Platform Management: Oversee platform selection, deployment, customization, and vendor relationships. Outcome Management: Ensure delivery of key technologies (SCCM, Citrix), handle app deployment, and oversee incident management. Operations & Admin: Collaborate with security teams, manage patching compliance, integrate DEX into employee feedback, and drive automation/AI for self-healing. Experience required: IT management experience and a background in end user compute roles. Proficient with enterprise-level End User technologies (hardware, software, applications). Experience managing End User Technology and Services for diverse user bases. Skilled in ITIL processes, ITSM tools (ideally ServiceNow), and DEX tools (ideally Nexthink). Strong communication skills and able to convey complex technical issues. Experience with automated systems, Service Management tools, and managing 3rd parties. Knowledge of SCCM, Windows, Active Directory, Citrix XenApp/XenDesktop, and cloud services. Expertise in security products, device security, desktop hardening and vulnerability patching. Data analytics, problem-solving, and understanding of commercial considerations. Nice to have : Experience in a regulated environment, ie financial services/insurance, etc. PowerShell Scripting for automation. If you're interested in learning more about this opportunity, please get in touch! Thank you.
Oct 03, 2024
Full time
Role : End User Digital Employee Experience Manager Location : London - hybrid working Salary : £60,000 - 65,000 + bonus + benefits We have a great opportunity with one of our insurance clients looking for an End User Digital Employee Experience (DEX) Manager. Your role will be leading and improving Digital Employee Experience within the organisation, ensuring platforms are efficient, secure, and user-friendly. The objectives of the role include leading the team, implementing solutions and maintaining/improving patching and security levels. Key responsibilities : Team Leadership: Manage and mentor DEX/Platform Engineers, ensuring service quality, security, and resource utilisation. DEX Management: Use telemetry and sentiment insights to enhance technology performance, employee satisfaction, and productivity. Platform Management: Oversee platform selection, deployment, customization, and vendor relationships. Outcome Management: Ensure delivery of key technologies (SCCM, Citrix), handle app deployment, and oversee incident management. Operations & Admin: Collaborate with security teams, manage patching compliance, integrate DEX into employee feedback, and drive automation/AI for self-healing. Experience required: IT management experience and a background in end user compute roles. Proficient with enterprise-level End User technologies (hardware, software, applications). Experience managing End User Technology and Services for diverse user bases. Skilled in ITIL processes, ITSM tools (ideally ServiceNow), and DEX tools (ideally Nexthink). Strong communication skills and able to convey complex technical issues. Experience with automated systems, Service Management tools, and managing 3rd parties. Knowledge of SCCM, Windows, Active Directory, Citrix XenApp/XenDesktop, and cloud services. Expertise in security products, device security, desktop hardening and vulnerability patching. Data analytics, problem-solving, and understanding of commercial considerations. Nice to have : Experience in a regulated environment, ie financial services/insurance, etc. PowerShell Scripting for automation. If you're interested in learning more about this opportunity, please get in touch! Thank you.
Head of IT Support Location: South West Essex (On-site, 4 days per week) Salary: £40,000 - £55,000 per annum (Permanent) About the Company: A dynamic and growing organisation based in South West Essex is seeking a talented and experienced Head of IT Support to lead their IT support team. This is a fantastic opportunity to join a customer-focused company that prides itself on delivering high-quality IT services and support. If you're a highly motivated IT professional with strong leadership skills and a passion for providing excellent service, we want to hear from you. Role Overview: As the Head of IT Support, you will play a crucial role in managing and leading the IT support function. You will oversee the daily operations of the IT support team, ensure the efficient handling of support tickets, and provide hands-on assistance with technical issues when needed. Your role will be pivotal in maintaining a smooth IT environment for both internal users and external customers. Key Responsibilities: Team Leadership & Management: Lead, mentor, and manage the IT support team, ensuring high performance and professional development. Ticketing System Management: Oversee and manage the IT ticketing system, ensuring tickets are assigned, tracked, and resolved in a timely manner. Hands-on IT Support: Provide hands-on support across a wide range of IT functions, including desktop support, server management, and troubleshooting technical issues. Desktop Support & General IT: Act as a point of escalation for the team on complex desktop and general IT issues, ensuring seamless support for both internal teams and customers. Server Management & Migrations: Manage server operations, upgrades, and migrations to ensure optimal performance and minimal downtime. Security Awareness (Preferred): Experience or interest in IT security is highly beneficial, as you will contribute to maintaining the company's cybersecurity posture. Customer Support: Collaborate closely with customers to understand their IT needs and deliver outstanding support services, maintaining excellent customer relationships. Essential Skills & Experience: Proven experience in a similar IT Support Manager or Service Manager role, with hands-on experience in desktop and general IT support. Strong leadership skills, with the ability to lead a team and manage multiple tasks in a fast-paced environment. Proficiency in managing IT ticketing systems and ensuring timely resolution of issues. Experience with server management, migrations, and upgrades. Excellent problem-solving skills and a proactive approach to IT support challenges. Strong communication skills, with the ability to liaise effectively with both technical and non-technical stakeholders. Preferred: Experience or knowledge in IT security best practices and protocols. What We Offer: Competitive salary of £40,000 - £55,000 per annum, depending on experience. The opportunity to work 4 days on-site, providing a balanced work environment. A hands-on, diverse role where you will have a direct impact on IT operations and customer success. A supportive and collaborative team environment with opportunities for professional development. How to Apply: If you are a driven and experienced IT support professional looking for your next challenge in South West Essex, apply now to join our team! We look forward to hearing from you.
Oct 03, 2024
Full time
Head of IT Support Location: South West Essex (On-site, 4 days per week) Salary: £40,000 - £55,000 per annum (Permanent) About the Company: A dynamic and growing organisation based in South West Essex is seeking a talented and experienced Head of IT Support to lead their IT support team. This is a fantastic opportunity to join a customer-focused company that prides itself on delivering high-quality IT services and support. If you're a highly motivated IT professional with strong leadership skills and a passion for providing excellent service, we want to hear from you. Role Overview: As the Head of IT Support, you will play a crucial role in managing and leading the IT support function. You will oversee the daily operations of the IT support team, ensure the efficient handling of support tickets, and provide hands-on assistance with technical issues when needed. Your role will be pivotal in maintaining a smooth IT environment for both internal users and external customers. Key Responsibilities: Team Leadership & Management: Lead, mentor, and manage the IT support team, ensuring high performance and professional development. Ticketing System Management: Oversee and manage the IT ticketing system, ensuring tickets are assigned, tracked, and resolved in a timely manner. Hands-on IT Support: Provide hands-on support across a wide range of IT functions, including desktop support, server management, and troubleshooting technical issues. Desktop Support & General IT: Act as a point of escalation for the team on complex desktop and general IT issues, ensuring seamless support for both internal teams and customers. Server Management & Migrations: Manage server operations, upgrades, and migrations to ensure optimal performance and minimal downtime. Security Awareness (Preferred): Experience or interest in IT security is highly beneficial, as you will contribute to maintaining the company's cybersecurity posture. Customer Support: Collaborate closely with customers to understand their IT needs and deliver outstanding support services, maintaining excellent customer relationships. Essential Skills & Experience: Proven experience in a similar IT Support Manager or Service Manager role, with hands-on experience in desktop and general IT support. Strong leadership skills, with the ability to lead a team and manage multiple tasks in a fast-paced environment. Proficiency in managing IT ticketing systems and ensuring timely resolution of issues. Experience with server management, migrations, and upgrades. Excellent problem-solving skills and a proactive approach to IT support challenges. Strong communication skills, with the ability to liaise effectively with both technical and non-technical stakeholders. Preferred: Experience or knowledge in IT security best practices and protocols. What We Offer: Competitive salary of £40,000 - £55,000 per annum, depending on experience. The opportunity to work 4 days on-site, providing a balanced work environment. A hands-on, diverse role where you will have a direct impact on IT operations and customer success. A supportive and collaborative team environment with opportunities for professional development. How to Apply: If you are a driven and experienced IT support professional looking for your next challenge in South West Essex, apply now to join our team! We look forward to hearing from you.
Resource Management Specialist - Gi Group - Doncaster Great Salary + Commission and Benefits Benefits: Free Parking Modern Office Birthday Day Off High Street Discounts 33 Days Holiday rising with service and many more! Gi Group Doncaster are growing and are on the lookout for a super organised Resourcer / Resource Management Specialist to be part of these exciting times. Our Doncaster office boasts an established business lead by an amazing Business Manager with 8 years' service, and a diverse team focused on growth and success. This role will support the industrial desk in finding top talent for our clients as well as building and maintaining relationships with stakeholders. Gi Group is one of the world's leading recruitment companies, with a global presence in over 50 countries. We specialise in providing innovative workforce solutions to a wide range of industries and believe in empowering our employees with the tools, training, and opportunities they need to succeed and advance their careers. Why Gi Group? Industry-Leading Commission Scheme: Benefit from a lucrative commission structure designed to reward your hard work and dedication. Comprehensive Training: We offer extensive training programs to help you stay ahead in your career, whether you're looking to develop your leadership skills or specialise further in your field. We also offer the opportunity for someone to complete an apprenticeship supported by the BM and the L&D Department. Generous Holiday Allowance: Enjoy 25 days of annual leave (rising to 30 with service), plus bank holidays, with the added perk of an extra day off to celebrate your birthday. Exclusive Perks: Access to discounts at top retailers, adding extra value to your everyday life. Comprehensive Health and Well-being Programs: Employees have access to health benefits, which may include medical, dental, and vision insurance. Additionally, Gi Group may offer wellness programs, mental health support, and Employee Assistance Programs (EAP). Pension and Retirement Plans: Gi Group provides pension plans with employer contributions, helping employees save for their future. Paid Time Off: Generous paid time off (PTO) policies, including vacation days, public holidays, and sick leave, allow employees to recharge and take care of personal matters. Responsibilities or a Resource Management Specialist Place adverts that are creative and innovative on various job boards and social media to maximise attraction Telephone screening / interviewing candidates providing information and comprehensive advice on the recruitment process and the job role applied for Completing relevant candidate identity and Right to Work checks Through good interpersonal skills, build and establish effective working relationships with our internal colleagues to liaise on resourcing requirements, applicant progress and activity Skills we are looking for in our Resource Management Specialist Excellent communication skills, with candidates, clients and our internal colleagues Excellent attention to detail Be flexible, as client demands and needs change daily Positive can-do attitude A self-motivated individual with a desire to succeed The ability to contribute to a positive team environment A commitment to service excellence Excellent Organisation skills Target driven Full driving license and access to own vehicle Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Nuerodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all of our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website. (url removed) you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Oct 03, 2024
Full time
Resource Management Specialist - Gi Group - Doncaster Great Salary + Commission and Benefits Benefits: Free Parking Modern Office Birthday Day Off High Street Discounts 33 Days Holiday rising with service and many more! Gi Group Doncaster are growing and are on the lookout for a super organised Resourcer / Resource Management Specialist to be part of these exciting times. Our Doncaster office boasts an established business lead by an amazing Business Manager with 8 years' service, and a diverse team focused on growth and success. This role will support the industrial desk in finding top talent for our clients as well as building and maintaining relationships with stakeholders. Gi Group is one of the world's leading recruitment companies, with a global presence in over 50 countries. We specialise in providing innovative workforce solutions to a wide range of industries and believe in empowering our employees with the tools, training, and opportunities they need to succeed and advance their careers. Why Gi Group? Industry-Leading Commission Scheme: Benefit from a lucrative commission structure designed to reward your hard work and dedication. Comprehensive Training: We offer extensive training programs to help you stay ahead in your career, whether you're looking to develop your leadership skills or specialise further in your field. We also offer the opportunity for someone to complete an apprenticeship supported by the BM and the L&D Department. Generous Holiday Allowance: Enjoy 25 days of annual leave (rising to 30 with service), plus bank holidays, with the added perk of an extra day off to celebrate your birthday. Exclusive Perks: Access to discounts at top retailers, adding extra value to your everyday life. Comprehensive Health and Well-being Programs: Employees have access to health benefits, which may include medical, dental, and vision insurance. Additionally, Gi Group may offer wellness programs, mental health support, and Employee Assistance Programs (EAP). Pension and Retirement Plans: Gi Group provides pension plans with employer contributions, helping employees save for their future. Paid Time Off: Generous paid time off (PTO) policies, including vacation days, public holidays, and sick leave, allow employees to recharge and take care of personal matters. Responsibilities or a Resource Management Specialist Place adverts that are creative and innovative on various job boards and social media to maximise attraction Telephone screening / interviewing candidates providing information and comprehensive advice on the recruitment process and the job role applied for Completing relevant candidate identity and Right to Work checks Through good interpersonal skills, build and establish effective working relationships with our internal colleagues to liaise on resourcing requirements, applicant progress and activity Skills we are looking for in our Resource Management Specialist Excellent communication skills, with candidates, clients and our internal colleagues Excellent attention to detail Be flexible, as client demands and needs change daily Positive can-do attitude A self-motivated individual with a desire to succeed The ability to contribute to a positive team environment A commitment to service excellence Excellent Organisation skills Target driven Full driving license and access to own vehicle Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Nuerodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all of our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website. (url removed) you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
IT Support Team Lead Hybrid working We are seeking an experienced and motivated Senior IT Engineer to take a leadership role within my client's IT support team. This is an ideal opportunity for a hands-on technical expert looking to step into a senior management role, leading a small team while remaining closely involved in IT operations and infrastructure. Prior experience in managing IT teams and leading technical projects will be highly advantageous. Location: Leeds In this role, you will lead a small, skilled IT support team, acting as the top-level escalation point for complex issues. You will work across virtualization technologies (Hyper-V, VMware), storage and backup systems (Veeam and Dell), and networking infrastructure (LAN, WAN, WiFi, VPN). Key Responsibilities: Team Leadership & Management: Lead and manage a small IT support team, overseeing helpdesk activities and support services across multiple sites. Infrastructure Management: Take responsibility for the day-to-day management and uptime of critical infrastructure including Servers, networking, backups, and storage solutions. Strategic Oversight: Work closely with the Head of IT to support and execute strategic projects, including the significant upgrade of business systems planned for . Support Escalation: Serve as the primary escalation point for complex IT issues and critical vendor interactions, ensuring that Service Level Agreements (SLAs) are consistently met. Cybersecurity Leadership: Drive a security-first approach in daily operations, ensuring compliance with cybersecurity standards and user adherence to best practices. Project Leadership: Play a key role in the delivery of new technologies and infrastructure upgrades, collaborating closely with senior leadership to ensure smooth execution. Proactive Systems Support: Ensure the continuous availability and performance of business-critical systems and applications Required Experience & Skills: Proven experience in a Service Management or Helpdesk environment, ideally in a senior or leadership capacity. Strong technical expertise in Microsoft Windows , Windows Server , Active Directory , O365 Administration , Group Policy , and Office 365 platforms. Solid understanding of networking principles , including Firewalls , Routers , WAN , and VPN technologies. Advanced working knowledge of VMware and Unifi network setups/configurations . Experience with Veeam Backup and Replication software and cloud technologies (migration from on-premise to cloud solutions is beneficial). Familiarity with IT infrastructure in multi-site environments, and experience managing uptime in business-critical systems. Please apply below to have your application considered today!
Oct 03, 2024
Full time
IT Support Team Lead Hybrid working We are seeking an experienced and motivated Senior IT Engineer to take a leadership role within my client's IT support team. This is an ideal opportunity for a hands-on technical expert looking to step into a senior management role, leading a small team while remaining closely involved in IT operations and infrastructure. Prior experience in managing IT teams and leading technical projects will be highly advantageous. Location: Leeds In this role, you will lead a small, skilled IT support team, acting as the top-level escalation point for complex issues. You will work across virtualization technologies (Hyper-V, VMware), storage and backup systems (Veeam and Dell), and networking infrastructure (LAN, WAN, WiFi, VPN). Key Responsibilities: Team Leadership & Management: Lead and manage a small IT support team, overseeing helpdesk activities and support services across multiple sites. Infrastructure Management: Take responsibility for the day-to-day management and uptime of critical infrastructure including Servers, networking, backups, and storage solutions. Strategic Oversight: Work closely with the Head of IT to support and execute strategic projects, including the significant upgrade of business systems planned for . Support Escalation: Serve as the primary escalation point for complex IT issues and critical vendor interactions, ensuring that Service Level Agreements (SLAs) are consistently met. Cybersecurity Leadership: Drive a security-first approach in daily operations, ensuring compliance with cybersecurity standards and user adherence to best practices. Project Leadership: Play a key role in the delivery of new technologies and infrastructure upgrades, collaborating closely with senior leadership to ensure smooth execution. Proactive Systems Support: Ensure the continuous availability and performance of business-critical systems and applications Required Experience & Skills: Proven experience in a Service Management or Helpdesk environment, ideally in a senior or leadership capacity. Strong technical expertise in Microsoft Windows , Windows Server , Active Directory , O365 Administration , Group Policy , and Office 365 platforms. Solid understanding of networking principles , including Firewalls , Routers , WAN , and VPN technologies. Advanced working knowledge of VMware and Unifi network setups/configurations . Experience with Veeam Backup and Replication software and cloud technologies (migration from on-premise to cloud solutions is beneficial). Familiarity with IT infrastructure in multi-site environments, and experience managing uptime in business-critical systems. Please apply below to have your application considered today!
Title: Platform Service Manager Salary: up to £70k DOE + Bonus Location: Hybrid - Manchester About the role: Seeking an experienced Platform Service Delivery manager to lead and oversee our global technology support and customer service operations. This role is critical in ensuring that the technology platforms and services are delivered efficiently and effectively, supporting the client's global community of professionals and internal teams . In this role, you will be responsible for managing the day-to-day operations of the client's technology service platform, driving high performance, ensuring reliability, and enhancing the customer experience. You will lead a team of approximately 20 technology professionals, covering areas such as Service Desk, Application Support, Project Delivery, and Platform Administration. As they continue to experience rapid growth, this role will be pivotal in supporting the client's expansion and ensuring the technology services scale accordingly . Key Responsibilities: Lead a team of approximately 20 technology professionals to deliver exceptional platform service to a global community of over 3,000 users and 6,000 devices. Oversee the support and management of our internal technology platforms, including custom-built software, third-party applications, and Microsoft 365. Ensure the consistent delivery of high-quality, customer-centric support across all technology services. Manage and develop service operations, focusing on continuous improvement of service performance, platform reliability, and customer satisfaction. Drive improvements across key Service Management processes, including Incident & Escalation Management, Change Control, and Asset Management. Use service metrics and customer feedback to identify areas for improvement, ensuring timely and effective resolution of technical issues. Maintain and build positive relationships with technology suppliers, overseeing contract and service management, billing, and governance processes. Work closely with internal departments such as Sales, Recruitment, Customer Support, and Finance to support broader business objectives. Provide leadership, coaching, and mentorship to the Technology Service team, fostering a culture of continuous learning and operational excellence. Manage complex technical environments and ensure that the team is equipped to handle high-level issues and service escalations. Required Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT operations, platform management, or a similar role. Proven track record of leading technical teams and managing complex technology environments. Strong experience with Service Management frameworks such as ITIL or SDI Management. Exceptional leadership and team management skills, with a focus on customer service and operational excellence. Excellent communication skills and the ability to work effectively with cross-functional teams and external partners. The client does not provide sponsorship so applicants must be UK citizens or not require any additional sponsorship to change roles.
Oct 02, 2024
Full time
Title: Platform Service Manager Salary: up to £70k DOE + Bonus Location: Hybrid - Manchester About the role: Seeking an experienced Platform Service Delivery manager to lead and oversee our global technology support and customer service operations. This role is critical in ensuring that the technology platforms and services are delivered efficiently and effectively, supporting the client's global community of professionals and internal teams . In this role, you will be responsible for managing the day-to-day operations of the client's technology service platform, driving high performance, ensuring reliability, and enhancing the customer experience. You will lead a team of approximately 20 technology professionals, covering areas such as Service Desk, Application Support, Project Delivery, and Platform Administration. As they continue to experience rapid growth, this role will be pivotal in supporting the client's expansion and ensuring the technology services scale accordingly . Key Responsibilities: Lead a team of approximately 20 technology professionals to deliver exceptional platform service to a global community of over 3,000 users and 6,000 devices. Oversee the support and management of our internal technology platforms, including custom-built software, third-party applications, and Microsoft 365. Ensure the consistent delivery of high-quality, customer-centric support across all technology services. Manage and develop service operations, focusing on continuous improvement of service performance, platform reliability, and customer satisfaction. Drive improvements across key Service Management processes, including Incident & Escalation Management, Change Control, and Asset Management. Use service metrics and customer feedback to identify areas for improvement, ensuring timely and effective resolution of technical issues. Maintain and build positive relationships with technology suppliers, overseeing contract and service management, billing, and governance processes. Work closely with internal departments such as Sales, Recruitment, Customer Support, and Finance to support broader business objectives. Provide leadership, coaching, and mentorship to the Technology Service team, fostering a culture of continuous learning and operational excellence. Manage complex technical environments and ensure that the team is equipped to handle high-level issues and service escalations. Required Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT operations, platform management, or a similar role. Proven track record of leading technical teams and managing complex technology environments. Strong experience with Service Management frameworks such as ITIL or SDI Management. Exceptional leadership and team management skills, with a focus on customer service and operational excellence. Excellent communication skills and the ability to work effectively with cross-functional teams and external partners. The client does not provide sponsorship so applicants must be UK citizens or not require any additional sponsorship to change roles.
Are you ready to jump into the dynamic world of recruitment but not sure where to begin? Tradewind Recruitment has the perfect opportunity for you! Join us in the bustling city of London and kickstart your career with our highly regarded Recruitment Consultant development programme - the Impact Academy. You'll be part of a knowledgeable and supportive team with over 25 years of combined industry experience, ready to help you succeed. About London City Centre London, the heart of the UK, is a world-renowned centre for finance, culture, and innovation. The city centre offers a blend of historic landmarks like the Tower of London and Buckingham Palace, alongside modern attractions like The Shard and the West End's theatres. Whether it's the world-class dining, iconic shopping streets like Oxford Street, or the vibrant arts and music scene, London has something for everyone, making it an inspiring place to live and work. About Tradewind Recruitment Tradewind Recruitment is not just any recruitment agency; we're industry leaders in education recruitment. Proud to be named a Sunday Times Top 100 Company for four consecutive years, we're one of the largest teaching agencies in the UK, with a commitment to investing in our people and providing exceptional service. Why Choose Tradewind? By joining our London team, you'll enjoy an impressive array of benefits and career progression opportunities: Competitive Salary: Start with a 30,000 basic salary and work towards realistic on-target earnings (OTE) of between 35,000 and 40,000 in your first year. Commission from Day One: Earn commission from the moment you start, ensuring your success is rewarded immediately. Generous Holidays: Enjoy 35 days of annual leave and shorter working hours during school holidays (4.5-hour days), giving you more time to explore London's landmarks or relax in the city's beautiful parks like Hyde Park. Incentive Trips: Take advantage of all-expenses-paid international trips as part of our company-wide incentive programme for high achievers. Perks: Enjoy daily free breakfast, Friday drinks, and a strong focus on employee well-being and satisfaction. Professional Development: Access continuous training and development opportunities with many of our Managers and Directors having started their careers as Recruitment Consultants, showcasing the clear pathway for career growth. About the Impact Academy The Impact Academy is Tradewind's industry-leading training programme, meticulously designed to provide you with the skills, knowledge, and confidence to thrive as a Recruitment Consultant. Your Responsibilities In your first year, you will: Source and interview candidates for temporary and permanent positions. Produce professional CV profiles for client marketing. Collaborate with our sales teams to increase candidate placements. Meet weekly targets and KPIs set with your manager. Earn commission every step of the way. Support and Mentorship From day one, you'll receive comprehensive support from your team manager, our leading training team, and a dedicated mentor. You'll be working with some of the most successful recruitment consultants in the education sector as you grow and develop in your role. Graduation and Beyond After completing your first year, you'll transition to a designated Sales Desk and receive advanced training in: Business Development Margin Negotiation Safeguarding Handling Difficult Conversations Customer Service and Time Management Your Success Awaits At Tradewind Recruitment, we are committed to your success. The Impact Academy equips you with everything you need to thrive, and many of our graduates have gone on to become top consultants within a year of joining the sales team. Join Us Today We're actively recruiting for our London team and would love to hear from individuals with a positive attitude and a passion for success. While sales or education experience is a plus, what matters most is your determination to shape your future. To find out more or to apply for an immediate interview, send your CV to (url removed) today. Don't miss this exciting opportunity to embark on a rewarding career with Tradewind Recruitment's Impact Academy in London!
Oct 02, 2024
Full time
Are you ready to jump into the dynamic world of recruitment but not sure where to begin? Tradewind Recruitment has the perfect opportunity for you! Join us in the bustling city of London and kickstart your career with our highly regarded Recruitment Consultant development programme - the Impact Academy. You'll be part of a knowledgeable and supportive team with over 25 years of combined industry experience, ready to help you succeed. About London City Centre London, the heart of the UK, is a world-renowned centre for finance, culture, and innovation. The city centre offers a blend of historic landmarks like the Tower of London and Buckingham Palace, alongside modern attractions like The Shard and the West End's theatres. Whether it's the world-class dining, iconic shopping streets like Oxford Street, or the vibrant arts and music scene, London has something for everyone, making it an inspiring place to live and work. About Tradewind Recruitment Tradewind Recruitment is not just any recruitment agency; we're industry leaders in education recruitment. Proud to be named a Sunday Times Top 100 Company for four consecutive years, we're one of the largest teaching agencies in the UK, with a commitment to investing in our people and providing exceptional service. Why Choose Tradewind? By joining our London team, you'll enjoy an impressive array of benefits and career progression opportunities: Competitive Salary: Start with a 30,000 basic salary and work towards realistic on-target earnings (OTE) of between 35,000 and 40,000 in your first year. Commission from Day One: Earn commission from the moment you start, ensuring your success is rewarded immediately. Generous Holidays: Enjoy 35 days of annual leave and shorter working hours during school holidays (4.5-hour days), giving you more time to explore London's landmarks or relax in the city's beautiful parks like Hyde Park. Incentive Trips: Take advantage of all-expenses-paid international trips as part of our company-wide incentive programme for high achievers. Perks: Enjoy daily free breakfast, Friday drinks, and a strong focus on employee well-being and satisfaction. Professional Development: Access continuous training and development opportunities with many of our Managers and Directors having started their careers as Recruitment Consultants, showcasing the clear pathway for career growth. About the Impact Academy The Impact Academy is Tradewind's industry-leading training programme, meticulously designed to provide you with the skills, knowledge, and confidence to thrive as a Recruitment Consultant. Your Responsibilities In your first year, you will: Source and interview candidates for temporary and permanent positions. Produce professional CV profiles for client marketing. Collaborate with our sales teams to increase candidate placements. Meet weekly targets and KPIs set with your manager. Earn commission every step of the way. Support and Mentorship From day one, you'll receive comprehensive support from your team manager, our leading training team, and a dedicated mentor. You'll be working with some of the most successful recruitment consultants in the education sector as you grow and develop in your role. Graduation and Beyond After completing your first year, you'll transition to a designated Sales Desk and receive advanced training in: Business Development Margin Negotiation Safeguarding Handling Difficult Conversations Customer Service and Time Management Your Success Awaits At Tradewind Recruitment, we are committed to your success. The Impact Academy equips you with everything you need to thrive, and many of our graduates have gone on to become top consultants within a year of joining the sales team. Join Us Today We're actively recruiting for our London team and would love to hear from individuals with a positive attitude and a passion for success. While sales or education experience is a plus, what matters most is your determination to shape your future. To find out more or to apply for an immediate interview, send your CV to (url removed) today. Don't miss this exciting opportunity to embark on a rewarding career with Tradewind Recruitment's Impact Academy in London!
Warehouse Desk Clerk (Distribution & Recycling) Summary £25,000 - £34,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Ongoing training Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're focused, reliable and driven to deliver. Just like you. Shift Times: 14:00 - 22:30 As a Desk Clerk (Distribution & Recycling) at Lidl, you'll play an essential part in keeping us moving. From assessing and monitoring chill chain compliance to producing KPI reports, your initiative and attention to detail will help deliver transport services to our stores in a cost-efficient manner. You'll be sharing your insights too, supporting the Shift Leader and Department Manager in managing the daily desk and administrative processes. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Record KPIs and producing KPI/FLOP reports Proactively liaise with other departments to ensure any delays are clearly communicated Oversee our drivers and recycling contractors to ensure Health and Safety procedures are followed correctly Make sure that we are compliant with legislation standards and corporate guidelines What you'll need Administration experience in a dynamic, fast-paced environment A keen attention to detail with brilliant organisation skills The ability to confidently communicate with your colleagues and our partners Flexibility to work early mornings or late nights when required Excellent computer skills, including Excel and Word What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Oct 02, 2024
Full time
Warehouse Desk Clerk (Distribution & Recycling) Summary £25,000 - £34,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Ongoing training Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're focused, reliable and driven to deliver. Just like you. Shift Times: 14:00 - 22:30 As a Desk Clerk (Distribution & Recycling) at Lidl, you'll play an essential part in keeping us moving. From assessing and monitoring chill chain compliance to producing KPI reports, your initiative and attention to detail will help deliver transport services to our stores in a cost-efficient manner. You'll be sharing your insights too, supporting the Shift Leader and Department Manager in managing the daily desk and administrative processes. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Record KPIs and producing KPI/FLOP reports Proactively liaise with other departments to ensure any delays are clearly communicated Oversee our drivers and recycling contractors to ensure Health and Safety procedures are followed correctly Make sure that we are compliant with legislation standards and corporate guidelines What you'll need Administration experience in a dynamic, fast-paced environment A keen attention to detail with brilliant organisation skills The ability to confidently communicate with your colleagues and our partners Flexibility to work early mornings or late nights when required Excellent computer skills, including Excel and Word What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Role: Recruitment Branch Manager Location: Wrexham Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Recruitment Branch Manager to set up a brand new office in Wrexham! We have recently been awarded all 22 zones on the Welsh framework and we're expanding like never before! This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Supporting the Regional Director with branch growth Hiring and appointing a team Supporting Trainee Recruitment Consultants Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Branch Manager will have/be: Minimum of 1 year experience as a billing education recruitment leader Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Excellent salary package with an open-ended bonus system. Car allowance Sign on bonus and £10k milestone bonus Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Oct 02, 2024
Full time
Role: Recruitment Branch Manager Location: Wrexham Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Recruitment Branch Manager to set up a brand new office in Wrexham! We have recently been awarded all 22 zones on the Welsh framework and we're expanding like never before! This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Supporting the Regional Director with branch growth Hiring and appointing a team Supporting Trainee Recruitment Consultants Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Branch Manager will have/be: Minimum of 1 year experience as a billing education recruitment leader Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Excellent salary package with an open-ended bonus system. Car allowance Sign on bonus and £10k milestone bonus Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Role: Senior Recruitment Consultant Location: Maidstone, Kent Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our successful and friendly team in Maidstone, where you will be working with schools across the Kent area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression (up to Branch Manager), the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. We are proud to be different and there is no one Vision for Education consultant we are all different, but all united by our drive to be the best, and our strong work and team culture. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Working with a large client base - many of the schools nationally work exclusively with Vision for Education. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Consultant will have/be: Experience as a billing education Recruitment Consultant Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Oct 02, 2024
Full time
Role: Senior Recruitment Consultant Location: Maidstone, Kent Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our successful and friendly team in Maidstone, where you will be working with schools across the Kent area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression (up to Branch Manager), the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. We are proud to be different and there is no one Vision for Education consultant we are all different, but all united by our drive to be the best, and our strong work and team culture. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Working with a large client base - many of the schools nationally work exclusively with Vision for Education. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Consultant will have/be: Experience as a billing education Recruitment Consultant Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Role: Senior Recruitment Consultant Location: Ferry Road Office Park, Preston Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our fantastic team in Preston, where you will be working with schools across the Lancashire area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression to Assistant Branch Manager level, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. We are proud to be different and there is no one Vision for Education consultant we are all different, but all united by our drive to be the best, and our strong work and team culture. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Supporting the Branch Manager with branch growth Supporting Trainee Recruitment Consultants Working with a large client base - many of the schools nationally work exclusively with Vision for Education. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Consultant will have/be: Minimum of 1 year experience as a billing Education Recruitment Consultant Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Excellent salary package with an open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Oct 02, 2024
Full time
Role: Senior Recruitment Consultant Location: Ferry Road Office Park, Preston Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our fantastic team in Preston, where you will be working with schools across the Lancashire area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression to Assistant Branch Manager level, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. We are proud to be different and there is no one Vision for Education consultant we are all different, but all united by our drive to be the best, and our strong work and team culture. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Supporting the Branch Manager with branch growth Supporting Trainee Recruitment Consultants Working with a large client base - many of the schools nationally work exclusively with Vision for Education. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Consultant will have/be: Minimum of 1 year experience as a billing Education Recruitment Consultant Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Excellent salary package with an open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
We're on the hunt for a QA Lead to elevate the quality assurance processes of our Remote Gaming Platform (RGP). RGP stands at the forefront of delivering premiergaming experiences worldwide, enabling seamless integration with operators globally. Through RGP, Roxor offers a wide array of beloved games, engaging millions ofplayers in unparalleled adventures. Among our achievements, we are honoured and proud that BuffaloTM, in partnership with our colleagues at Aristocrat Gaming, tookhome the "Top Performing Omni-Channel Slot" award at the annual in 2024. This accolade is a testament to the innovative spirit and dedication ofour teams to providing thrilling gaming experiences. In your role within our Kanban-driven agile Third Party Integrations (TPI) team, you will lead the QA discipline, defining and implementing quality assurance strategies that align with the company's goals. You will also oversee the development and execution of test plans, manage QA engineers, and serve as the main point of contact for all quality-related activities within Third Party Integrations. Your contribution is crucial in maintaining the highest quality standards for both our internal and external game development teams, ensuring a flawless delivery of gaming experiences through RGP. What You'll Do Oversee the creation and implementation of comprehensive test strategies to ensure each release not only meets high-quality standards and aligns with business requirements but also optimises testing processes for efficiency. Lead the advocacy for quality across the company, coordinating both manual and automated testing efforts and ensuring a balanced approach to covering both functional and non-functional aspects. Help to supervise the maintenance of API documentation and ensure test consistency across all projects. Guide the QA engineers in keeping test suites and documentation up to date and accurate. Understand the unique compliance, security, and load challenges of operating a high-volume, transactional gaming site in an offshore regulated environment. Oversee the analysis and reporting of bug statistics, using data to drive decisions that improve product quality and inform development priorities. Work collaboratively with cross-functional teams, including Product and Delivery Managers and Technical Architects, to ensure seamless integration and quality of features. Continuously seek and implement improvements within your role's scope, demonstrating a proactive approach to enhancing our QA processes and tools. What We're Looking For Proven leadership skills with experience managing QA engineers, including hiring, training, and performance evaluation. Strategic planning skills with the ability to develop and implement QA processes and methodologies that align with business objectives and project timelines. Expertise in developing and overseeing the implementation of comprehensive test suites, as well as mentoring team members in best practices for test case creation. Demonstrable experience with browser developer tools for effective testing. Experience in both desktop and mobile testing environments. Proficient in Agile methodologies, specifically Kanban, to facilitate team collaboration and efficient workflow. Experience with TestRail or similar test case management tools. Skilled in exploratory testing, maximizing test coverage and efficiency. Daily engagement with tools like GitLab for version control, and proficiency in API testing with tools such as Postman. Familiarity with monitoring tools such as Kibana and Grafana for real-time application performance monitoring. Experience with container technologies, such as Docker, and Kubernetes, for creating scalable testing environments. Familiarity with OO programming and Java, enabling effective leadership of QA engineers and fostering strong collaboration with development teams. Company Summary Aristocrat Interactive Aristocrat Interactive is Aristocrat Leisure Limited's ( ASX:ALL ) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses ( Anaxi , NeoGames , Aspire Global, BtoBet , and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full- service offering that includes content, proprietary technology platforms and a range of value added services across iLottery , iGaming and Online Sports Betting (OSB). About Aristocrat Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play . Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None
Oct 02, 2024
Full time
We're on the hunt for a QA Lead to elevate the quality assurance processes of our Remote Gaming Platform (RGP). RGP stands at the forefront of delivering premiergaming experiences worldwide, enabling seamless integration with operators globally. Through RGP, Roxor offers a wide array of beloved games, engaging millions ofplayers in unparalleled adventures. Among our achievements, we are honoured and proud that BuffaloTM, in partnership with our colleagues at Aristocrat Gaming, tookhome the "Top Performing Omni-Channel Slot" award at the annual in 2024. This accolade is a testament to the innovative spirit and dedication ofour teams to providing thrilling gaming experiences. In your role within our Kanban-driven agile Third Party Integrations (TPI) team, you will lead the QA discipline, defining and implementing quality assurance strategies that align with the company's goals. You will also oversee the development and execution of test plans, manage QA engineers, and serve as the main point of contact for all quality-related activities within Third Party Integrations. Your contribution is crucial in maintaining the highest quality standards for both our internal and external game development teams, ensuring a flawless delivery of gaming experiences through RGP. What You'll Do Oversee the creation and implementation of comprehensive test strategies to ensure each release not only meets high-quality standards and aligns with business requirements but also optimises testing processes for efficiency. Lead the advocacy for quality across the company, coordinating both manual and automated testing efforts and ensuring a balanced approach to covering both functional and non-functional aspects. Help to supervise the maintenance of API documentation and ensure test consistency across all projects. Guide the QA engineers in keeping test suites and documentation up to date and accurate. Understand the unique compliance, security, and load challenges of operating a high-volume, transactional gaming site in an offshore regulated environment. Oversee the analysis and reporting of bug statistics, using data to drive decisions that improve product quality and inform development priorities. Work collaboratively with cross-functional teams, including Product and Delivery Managers and Technical Architects, to ensure seamless integration and quality of features. Continuously seek and implement improvements within your role's scope, demonstrating a proactive approach to enhancing our QA processes and tools. What We're Looking For Proven leadership skills with experience managing QA engineers, including hiring, training, and performance evaluation. Strategic planning skills with the ability to develop and implement QA processes and methodologies that align with business objectives and project timelines. Expertise in developing and overseeing the implementation of comprehensive test suites, as well as mentoring team members in best practices for test case creation. Demonstrable experience with browser developer tools for effective testing. Experience in both desktop and mobile testing environments. Proficient in Agile methodologies, specifically Kanban, to facilitate team collaboration and efficient workflow. Experience with TestRail or similar test case management tools. Skilled in exploratory testing, maximizing test coverage and efficiency. Daily engagement with tools like GitLab for version control, and proficiency in API testing with tools such as Postman. Familiarity with monitoring tools such as Kibana and Grafana for real-time application performance monitoring. Experience with container technologies, such as Docker, and Kubernetes, for creating scalable testing environments. Familiarity with OO programming and Java, enabling effective leadership of QA engineers and fostering strong collaboration with development teams. Company Summary Aristocrat Interactive Aristocrat Interactive is Aristocrat Leisure Limited's ( ASX:ALL ) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses ( Anaxi , NeoGames , Aspire Global, BtoBet , and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full- service offering that includes content, proprietary technology platforms and a range of value added services across iLottery , iGaming and Online Sports Betting (OSB). About Aristocrat Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play . Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None
Role: Recruitment Branch Manager Location: Bond Street, Bristol Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint an additional Recruitment Branch Manager to join our successful, fun and lively team in Bristol, where you will be working with Primary & Secondary schools across the Bristol and Somerset area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have an established and successful team and with clear progression, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. The role: We offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Supporting the Regional Director with branch growth Learning and development of Trainees Working with a large client base - many of the schools nationally work exclusively with Smart Teachers. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful candidate will have/be: Minimum 1 year experience as a billing education Recruitment Consultant Experience in leading a team Excellent communication and sales skills. The ability to grow their desk. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Warm desk. Excellent salary package with an open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Oct 02, 2024
Full time
Role: Recruitment Branch Manager Location: Bond Street, Bristol Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint an additional Recruitment Branch Manager to join our successful, fun and lively team in Bristol, where you will be working with Primary & Secondary schools across the Bristol and Somerset area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have an established and successful team and with clear progression, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. The role: We offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Supporting the Regional Director with branch growth Learning and development of Trainees Working with a large client base - many of the schools nationally work exclusively with Smart Teachers. Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful candidate will have/be: Minimum 1 year experience as a billing education Recruitment Consultant Experience in leading a team Excellent communication and sales skills. The ability to grow their desk. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Warm desk. Excellent salary package with an open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Procurement Operations Manager Aldermaston (4 days on-site per week), occasional travel to London Contract : 18 Months Rate : 95.36 Umbrella / 70.98 PAYE Clearance : DV Clearance preferred; SC clearance at a minimum, but candidates must be eligible and willing to undertake DV clearance. Are you an experienced Procurement Operations Manager with a strong background in global procurement, shared services, and public sector governance? Do you thrive in complex, fast-paced environments undergoing significant transformation? If so, we want to hear from you! Role Overview: We are seeking a highly skilled Procurement Operations Manager to lead and transform our procurement operations as part of a larger organisational change program. Based at our Aldermaston site, you will play a key role in optimising our procurement processes, improving systems, and driving commercial excellence within a public sector setting. Key Responsibilities: Establish Commercial Excellence : Develop and implement best practices in budgeting, regulations, system processes, and risk management. Support the Procurement Function : Oversee and support the existing procurement team, optimising procurement of common commodities through shared services. Drive Transformation : Lead change initiatives within the procurement function, designing and streamlining processes and systems for improved efficiency. Stakeholder Collaboration : Work closely with the transformation team, identifying opportunities for improvement and ensuring alignment with future business needs. Team Leadership : Lead, mentor, and develop procurement teams to deliver consistent, high-quality operational support. Essential Skills and Experience: Global Procurement Expertise : Proven experience in managing global procurement processes. Service Centre Procurement : Demonstrated experience within procurement service centre environments. Public Sector Knowledge : Deep understanding of public sector governance, regulatory requirements, and associated challenges. Operational Procurement Support : Expertise in concept-to-pay processes, helpdesk, requisition and order processing, tactical sourcing, and data management. ERP Systems : Significant experience working with ERP systems, especially Oracle (SAP experience is desirable). Shared Services : Experience in designing, establishing, and managing shared service operations for procurement. Leadership : Proven track record of creating and managing high-performing teams in complex organisations. Desirable: SAP experience is highly desirable but not essential. Assignment Background: This role forms part of a major transformation program currently underway within our organisation. With 8-9 months of progress already made, we are looking for someone to continue leading the design and implementation of new procurement processes and systems.
Oct 02, 2024
Contractor
Procurement Operations Manager Aldermaston (4 days on-site per week), occasional travel to London Contract : 18 Months Rate : 95.36 Umbrella / 70.98 PAYE Clearance : DV Clearance preferred; SC clearance at a minimum, but candidates must be eligible and willing to undertake DV clearance. Are you an experienced Procurement Operations Manager with a strong background in global procurement, shared services, and public sector governance? Do you thrive in complex, fast-paced environments undergoing significant transformation? If so, we want to hear from you! Role Overview: We are seeking a highly skilled Procurement Operations Manager to lead and transform our procurement operations as part of a larger organisational change program. Based at our Aldermaston site, you will play a key role in optimising our procurement processes, improving systems, and driving commercial excellence within a public sector setting. Key Responsibilities: Establish Commercial Excellence : Develop and implement best practices in budgeting, regulations, system processes, and risk management. Support the Procurement Function : Oversee and support the existing procurement team, optimising procurement of common commodities through shared services. Drive Transformation : Lead change initiatives within the procurement function, designing and streamlining processes and systems for improved efficiency. Stakeholder Collaboration : Work closely with the transformation team, identifying opportunities for improvement and ensuring alignment with future business needs. Team Leadership : Lead, mentor, and develop procurement teams to deliver consistent, high-quality operational support. Essential Skills and Experience: Global Procurement Expertise : Proven experience in managing global procurement processes. Service Centre Procurement : Demonstrated experience within procurement service centre environments. Public Sector Knowledge : Deep understanding of public sector governance, regulatory requirements, and associated challenges. Operational Procurement Support : Expertise in concept-to-pay processes, helpdesk, requisition and order processing, tactical sourcing, and data management. ERP Systems : Significant experience working with ERP systems, especially Oracle (SAP experience is desirable). Shared Services : Experience in designing, establishing, and managing shared service operations for procurement. Leadership : Proven track record of creating and managing high-performing teams in complex organisations. Desirable: SAP experience is highly desirable but not essential. Assignment Background: This role forms part of a major transformation program currently underway within our organisation. With 8-9 months of progress already made, we are looking for someone to continue leading the design and implementation of new procurement processes and systems.
About Us At Harris Girls Academy Bromley we have built a school community where we hold character and academic excellence in equally high regard. Progress 8 for the school was in the top 100 in the country last year, and we were the only school from this group with a student body that has above average disadvantage, and below average EAL. Learning, curriculum, and pedagogy is exemplary here. Although we believe that these results lead to a tangible improvement in the opportunities of our young people we are equally proud of the way we see our students conduct themselves in our classrooms and corridors on the day to day. In the commitment they demonstrate in the library and the drama studio, or in the resilience they demonstrate in the sports hall and the textiles room. It is a privilege to teach students at Bromley. We believe that we have built something special here through a leadership at all levels philosophy of constant improvement, and listening to our students, staff, and wider community. Leadership at HGABR means constantly reviewing and reinventing our approach, as we respond to the new opportunities and challenges of our young people present and seek to improve the education they receive. Leadership at HGABR considers that the academy exists as an important community organisation that has an impact on a significant number of lives, and we believe that stewarding this organisation is a responsibility that requires dedication and excellence from us. Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical support, advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating where necessary to achieve resolution. Identifying, implementing and documenting Known Issues and workarounds for desktop related issues Ensuring that Academy incidents and service requests are resolved within the target resolution time Imaging, deploying and maintaining Windows 10 based PCs, Laptops and tablets, and Apple OS iMacs and iPads Installing, configuring and maintaining computer peripheral equipment Installing and testing new software and software updates and upgrades Installing, configuring and maintaining VoIP telephones Familiarising yourself with the network infrastructure and associated documentation Ensuring that the server and network infrastructure at both locations are regularly checked and maintained Working with the IT Service Manager and Infrastructure team to support the on-site infrastructure elements such as physical & virtual servers, UPS's and other networked devices Administering Active Directory user login accounts Managing Active Directory Distribution and Security groups within the Academy With the assistance of the Federation IT Service Manager, ensuring that all Academy systems documentation is maintained and updated as required. Delivering the IT support service in accordance with ITIL and HarrisNET principles. Liaising with the relevant SLT and Federation IT Service Managers to ensure that all specific local and Federation requirements are met Updating and maintaining the IT assets in both locations as listed in the CMDB Qualifications & Experience We would like to hear from you if you have: Good verbal and written communication skills The ability to self-manage, organise, and prioritise tasks and work under pressure A demonstrable track record of balancing priorities and working to strict timescales to deliver results on time and to a high quality Flexibility and adaptability Good knowledge of Microsoft products, including Office 365 and Office 2016, SharePoint and other desktop related software products Excellent troubleshooting skills, backed by a clear, analytical approach to problem solving A minimum of two years' experience of carrying out a similar, client facing role in either the primary or secondary education sector Recent experience of working in an on-site IT based, Customer Service environment Proven experience of supporting Microsoft products Proven experience of managing Active Directory user accounts Recent experience of supporting Apple products Recent experience of supporting Windows 10 PCs, laptops and tablets For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.
Oct 02, 2024
Full time
About Us At Harris Girls Academy Bromley we have built a school community where we hold character and academic excellence in equally high regard. Progress 8 for the school was in the top 100 in the country last year, and we were the only school from this group with a student body that has above average disadvantage, and below average EAL. Learning, curriculum, and pedagogy is exemplary here. Although we believe that these results lead to a tangible improvement in the opportunities of our young people we are equally proud of the way we see our students conduct themselves in our classrooms and corridors on the day to day. In the commitment they demonstrate in the library and the drama studio, or in the resilience they demonstrate in the sports hall and the textiles room. It is a privilege to teach students at Bromley. We believe that we have built something special here through a leadership at all levels philosophy of constant improvement, and listening to our students, staff, and wider community. Leadership at HGABR means constantly reviewing and reinventing our approach, as we respond to the new opportunities and challenges of our young people present and seek to improve the education they receive. Leadership at HGABR considers that the academy exists as an important community organisation that has an impact on a significant number of lives, and we believe that stewarding this organisation is a responsibility that requires dedication and excellence from us. Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical support, advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating where necessary to achieve resolution. Identifying, implementing and documenting Known Issues and workarounds for desktop related issues Ensuring that Academy incidents and service requests are resolved within the target resolution time Imaging, deploying and maintaining Windows 10 based PCs, Laptops and tablets, and Apple OS iMacs and iPads Installing, configuring and maintaining computer peripheral equipment Installing and testing new software and software updates and upgrades Installing, configuring and maintaining VoIP telephones Familiarising yourself with the network infrastructure and associated documentation Ensuring that the server and network infrastructure at both locations are regularly checked and maintained Working with the IT Service Manager and Infrastructure team to support the on-site infrastructure elements such as physical & virtual servers, UPS's and other networked devices Administering Active Directory user login accounts Managing Active Directory Distribution and Security groups within the Academy With the assistance of the Federation IT Service Manager, ensuring that all Academy systems documentation is maintained and updated as required. Delivering the IT support service in accordance with ITIL and HarrisNET principles. Liaising with the relevant SLT and Federation IT Service Managers to ensure that all specific local and Federation requirements are met Updating and maintaining the IT assets in both locations as listed in the CMDB Qualifications & Experience We would like to hear from you if you have: Good verbal and written communication skills The ability to self-manage, organise, and prioritise tasks and work under pressure A demonstrable track record of balancing priorities and working to strict timescales to deliver results on time and to a high quality Flexibility and adaptability Good knowledge of Microsoft products, including Office 365 and Office 2016, SharePoint and other desktop related software products Excellent troubleshooting skills, backed by a clear, analytical approach to problem solving A minimum of two years' experience of carrying out a similar, client facing role in either the primary or secondary education sector Recent experience of working in an on-site IT based, Customer Service environment Proven experience of supporting Microsoft products Proven experience of managing Active Directory user accounts Recent experience of supporting Apple products Recent experience of supporting Windows 10 PCs, laptops and tablets For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.
Role: Senior Recruitment Consultant Location: Cardiff Gate Business Park Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our brand new team in Cardiff, where you will be working with schools across the Cardiff and West Wales area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. We are proud to be different and there is no one Vision for Education consultant we are all different, but all united by our drive to be the best, and our strong work and team culture. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Consultant will have/be: Welsh speaker advantageous, but not essential Prior education recruitment experience Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Enhanced paternity and maternity leave. Extra day annual leave for your Birthday. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Oct 02, 2024
Full time
Role: Senior Recruitment Consultant Location: Cardiff Gate Business Park Hours - Full Time: 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Reduced hours (9am - 3pm) in school holidays Vision for Education is part of The Edwin Group a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group. We are looking to appoint a Senior Recruitment Consultant to join our brand new team in Cardiff, where you will be working with schools across the Cardiff and West Wales area. This is a fantastic opportunity to join the market leaders in education recruitment, recruiting high-quality teaching and support staff for short, long-term placements and permanent roles. We have a growing team and with clear progression, the chance to earn an uncapped amount of commission, and a team orientated and fun office, there has never been a better time to join Vision for Education. We are proud to be different and there is no one Vision for Education consultant we are all different, but all united by our drive to be the best, and our strong work and team culture. The role: Vision for Education can offer an unrivalled service to both schools and teachers. You will provide a vital link between clients and candidates. The role is demanding and diverse and involves: Using sales, business development and marketing techniques and networking opportunities to attract business from client schools. Visiting clients to build and develop close working relationships. Developing a good understanding of client schools; what they do and their culture and environment. Using social media to advertise positions, attract candidates and build relationships with candidates, employers, and the teaching community. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to match the right person to the client's vacancy. Receiving and reviewing applications, managing interviews, and creating a shortlist of candidates for the client. Requesting references and checking the suitability of applicants before submitting their details to the client. Briefing the candidate about the responsibilities, salary, and benefits of the job. Preparing CVs and correspondence to forward to clients in respect of suitable applicants. Organising interviews for candidates as requested by the client. Informing candidates about the results of their interviews. Using our Salesforce system to manage bookings. Coordinating sponsorship activities for client schools. The successful Recruitment Consultant will have/be: Welsh speaker advantageous, but not essential Prior education recruitment experience Excellent communication and sales skills. The ability to grow a their desk from the start. Excellent time management and organisational skills. An ability to organise their own workload and meet deadlines. Self-motivated and resilient. The ability to act on their own initiative. Possess a professional and ethical approach to business. Be able to forge and maintain relationships over the telephone and face-to-face. Possess a desire to exceed the highest levels of customer service. Operate effectively as part of a happy, motivated team. What we offer: Open-ended bonus system. Company/team performance incentives throughout the year. Excellent career progression and professional development opportunities. Regular team events. Friendly, professional, and hard-working team environment. Reduced working hours during school holidays. Free parking on site. Enhanced paternity and maternity leave. Extra day annual leave for your Birthday. Click 'apply now' to be part of this fantastic team! The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.