CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
Jul 19, 2025
Full time
CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
Jul 19, 2025
Full time
CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
Jul 19, 2025
Full time
CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
Jul 19, 2025
Full time
CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome, together, today. About the Role As a Capability Lead at CreateFuture, you lead our people, projects, and the growth of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to work with technologists, hold a technical conversation and debate technical topics, but not the technical expert. You are seen as an expert in your capability, responsible for outcomes across the full service and project lifecycle from discovery to build, through to BAU across a portfolio of work. Able to understand the client's desired outcome and manage the engagement to achieve or better that. This will often mean challenging the client on their decision making. What you'll be doing You will need to be a leader, experienced in consulting services, confident and convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what the Delivery Capability is there to do while setting the Delivery Frameworks Able to work on complex projects as well as assist the team with resolving client problems in a timely manner. Working with other experts in CreateFuture such as Business Development and technology or method specialists, develop a compelling approach to delivery that is contemporary, effective and desirable Leads the community of practice for your capability, engaging with colleagues to promote participation and attendance at wider industry events Works closely with L&D Partners to apply appropriate learning pathways within your capability to support appropriate growth and development Leads a mentorship program within the capability to ensure engineers are mentored technically, as well as non-technical and finds the right fit for the mentors need Champions market best practice in you capability, working for continuous improvement, and staying up to date with any change in trends Champions our culture and values within your capability, and ensures all managers do the same Works with the Manager to understand the business strategy and outcomes, and creates capability roadmap, both mid and long term, based on expected outcomes Ensures communication and engagement of the capability strategy within the rest of the team Works to ensure ways of working are defined and consistent across the capability by developing a set of CreateFuture Delivery playbooks Ensures that overall capability utilization is hitting a certain target and provides solutions where required to adapt or change to meet this KPI and understand the pipeline to grow the capability as required in support of the business goals. Build and retain a set of high quality people who fit the CreateFutures culture and are able to deliver our Services with our clients, in a consultative manner Able to work with senior stakeholders at our clients, understand their needs and work with our specialists to develop and shape proposed solutions Responds to RFPs and BIDs in a timely, effective manner while working alongside our Business Development team. Advocates for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of your team and CreateFuture Advocates for and actively contributes towards a culture of feedback at CreateFuture Creates a psychologically safe environment for your team, enabling them to grow at CreateFuture by supporting their development journey Advocates for CreateFuture internally and externally by sharing knowledge within the industry by leading and hosting events, round tables, tech meet-ups etc Able to operate at a senior level, hold conversations at a business level, turn vague and varied conversations into specific solutions for our prospects and clients Build enduring trust based relationships with our clients which leads to them trusting us as a strategic digital partner Any other ad hoc related duties & projects as required What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You'll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people. Our benefits include: Total 35 days holiday (we have flexible bank holidays) We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels. Next steps: Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application. Our process: 30-minute call with one of our Talent Acquisition Team 1-hour Systems Design and Consultancy Interview 1-hour Take home test Presentation interview 1-hour People Leadership and Values interview Our interview process is designed as an opportunity both for our interviewers to learn about your expertise, interests and motivations and for you to gain insights into CreateFuture, the role and the team. So, throughout the interview process you'll meet a few people from our Engineering team as well as other colleagues from different parts of the business to help you get a well-rounded view of the role and life at CreateFuture. We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to let us know. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select
Morgan Philips isseeking a forward-thinking Head of Learning and Development for a construction-based client in East London - 3 days per week in the office / travelling and 2 days per week at home. Managing a small team, the Head of L&D willspearhead the design, delivery, and evaluation of a comprehensive Group-wide learning strategy that addresses the operational, regulatory, and leadership requirements for both our field-based and central teams. This pivotal role will ensure theworkforce is not only compliant but also future-ready, fostering a culture of continuous development through innovative learning solutions. There is a permanent need here, but due to immediate needsour client is looking to hire on a 3-6-month FTC or day-rate (In-Scope) initially. Key Responsibilities: Strategic L&D Leadership Formulate and execute a Group-wide learning strategy that drives business growth, ensures compliance, and enhances organizational performance. Inclusive Framework Create a robust learning framework that is inclusive and accessible to all roles, levels, and geographical locations. Cultivate a culture of continuous learning, career progression, and leadership development at every level of the organization. Collaborate on aligning Learning & Development with workforce planning, internal mobility, and future skills demands. Compliance & Audit-Ready Training Maintain mandatory and regulatory training frameworks to guarantee 100% compliance with legal and sector-specific standards such as FORS, CITB, CSCS, and Ofsted. Ensure that all digital records and reporting processes are audit-ready and accessible across systems. Proactively identify and address compliance gaps or emerging training needs within the organization. Apprenticeships & Early Careers Strategically leverage the apprenticeship levy to enhance internal capabilities and attract new talent to the industry. Oversee the complete lifecycle of apprenticeship programs, including managing provider relationships and ensuring readiness for End-Point Assessment (EPA). Advocate for apprenticeship opportunities across operational and professional roles while tracking success rates and transition into post-apprenticeship employment. Leadership & Management Development Design and deliver targeted leadership programs for first-time leaders, mid-level managers, and senior executives. Integrate coaching, mentoring, and action learning throughout leadership programs to enhance effectiveness. Ensure all leadership development initiatives align with performance frameworks and business objectives. Succession & Internal Talent Pipelines Collaborate with HR Business Partners and Talent Acquisition to identify critical roles and development needs for successors. Develop career pathing frameworks aligned with business growth to support internal mobility and succession planning. Implement high-potential programs with measurable outcomes for participant progression and talent bench strength visibility. Digital Enablement & Learning Experience Lead the development of digital learning platforms, including Learning Management Systems (LMS), Learning Experience Platforms (LXP), and AI-driven tools to create personalized learning journeys. Support the creation of mobile-friendly and accessible content that promotes learning in the flow of work. Utilize data analytics to evaluate learning effectiveness, engagement, and return on investment; benchmark against industry standards to promote learning innovation. People & Team Leadership Build and lead a high-performing L&D team, fostering professional development and strategic partnerships with the business. Promote collaboration with operational leaders to ensure learning initiatives meet real-world application needs. Champion inclusivity, psychological safety, and equitable opportunities for professional development within the team and the organization. Stakeholder Engagement & Governance Work closely with Compliance, Operations, and HR teams to identify training needs and mitigate training-related risks. Maintain robust governance and reporting practices for all L&D activities to ensure accountability. Present learning impact assessments to senior leaders and regulatory bodies with clarity and confidence, serving as the voice of learning in wider organizational initiatives. Person Specification: Suitable candidates will have significant experience in leading enterprise-wide L&D strategies within regulated environments, particularly in the construction sector, or similar with a mix of office and field-based employees across the UK. You will have an in-depth understanding of adult learning theory, learning design principles, and digital learning platforms. As well as strong familiarity with apprenticeship delivery models, funding regulations, and compliance frameworks (e.g., ESFA, Ofsted). A demonstrated success in delivering leadership development and internal succession programs at scale. Familiarity with learning audits, inspections, and training provider managementis also important. Our client is also looking for expertise in apprenticeship management and provider relationships. Strong analytical skills for data analysis and impact evaluation and experience in rolling out cutting-edge AI tools to enhance leadership development and maximize grant funding for training integration. If you are a strategic thinker with a passion for developing talent and driving organizational success through innovative learning solutions, we want to hear from you! Join our clientand help thembuild a future-ready workforce in the construction sector. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jul 19, 2025
Full time
Morgan Philips isseeking a forward-thinking Head of Learning and Development for a construction-based client in East London - 3 days per week in the office / travelling and 2 days per week at home. Managing a small team, the Head of L&D willspearhead the design, delivery, and evaluation of a comprehensive Group-wide learning strategy that addresses the operational, regulatory, and leadership requirements for both our field-based and central teams. This pivotal role will ensure theworkforce is not only compliant but also future-ready, fostering a culture of continuous development through innovative learning solutions. There is a permanent need here, but due to immediate needsour client is looking to hire on a 3-6-month FTC or day-rate (In-Scope) initially. Key Responsibilities: Strategic L&D Leadership Formulate and execute a Group-wide learning strategy that drives business growth, ensures compliance, and enhances organizational performance. Inclusive Framework Create a robust learning framework that is inclusive and accessible to all roles, levels, and geographical locations. Cultivate a culture of continuous learning, career progression, and leadership development at every level of the organization. Collaborate on aligning Learning & Development with workforce planning, internal mobility, and future skills demands. Compliance & Audit-Ready Training Maintain mandatory and regulatory training frameworks to guarantee 100% compliance with legal and sector-specific standards such as FORS, CITB, CSCS, and Ofsted. Ensure that all digital records and reporting processes are audit-ready and accessible across systems. Proactively identify and address compliance gaps or emerging training needs within the organization. Apprenticeships & Early Careers Strategically leverage the apprenticeship levy to enhance internal capabilities and attract new talent to the industry. Oversee the complete lifecycle of apprenticeship programs, including managing provider relationships and ensuring readiness for End-Point Assessment (EPA). Advocate for apprenticeship opportunities across operational and professional roles while tracking success rates and transition into post-apprenticeship employment. Leadership & Management Development Design and deliver targeted leadership programs for first-time leaders, mid-level managers, and senior executives. Integrate coaching, mentoring, and action learning throughout leadership programs to enhance effectiveness. Ensure all leadership development initiatives align with performance frameworks and business objectives. Succession & Internal Talent Pipelines Collaborate with HR Business Partners and Talent Acquisition to identify critical roles and development needs for successors. Develop career pathing frameworks aligned with business growth to support internal mobility and succession planning. Implement high-potential programs with measurable outcomes for participant progression and talent bench strength visibility. Digital Enablement & Learning Experience Lead the development of digital learning platforms, including Learning Management Systems (LMS), Learning Experience Platforms (LXP), and AI-driven tools to create personalized learning journeys. Support the creation of mobile-friendly and accessible content that promotes learning in the flow of work. Utilize data analytics to evaluate learning effectiveness, engagement, and return on investment; benchmark against industry standards to promote learning innovation. People & Team Leadership Build and lead a high-performing L&D team, fostering professional development and strategic partnerships with the business. Promote collaboration with operational leaders to ensure learning initiatives meet real-world application needs. Champion inclusivity, psychological safety, and equitable opportunities for professional development within the team and the organization. Stakeholder Engagement & Governance Work closely with Compliance, Operations, and HR teams to identify training needs and mitigate training-related risks. Maintain robust governance and reporting practices for all L&D activities to ensure accountability. Present learning impact assessments to senior leaders and regulatory bodies with clarity and confidence, serving as the voice of learning in wider organizational initiatives. Person Specification: Suitable candidates will have significant experience in leading enterprise-wide L&D strategies within regulated environments, particularly in the construction sector, or similar with a mix of office and field-based employees across the UK. You will have an in-depth understanding of adult learning theory, learning design principles, and digital learning platforms. As well as strong familiarity with apprenticeship delivery models, funding regulations, and compliance frameworks (e.g., ESFA, Ofsted). A demonstrated success in delivering leadership development and internal succession programs at scale. Familiarity with learning audits, inspections, and training provider managementis also important. Our client is also looking for expertise in apprenticeship management and provider relationships. Strong analytical skills for data analysis and impact evaluation and experience in rolling out cutting-edge AI tools to enhance leadership development and maximize grant funding for training integration. If you are a strategic thinker with a passion for developing talent and driving organizational success through innovative learning solutions, we want to hear from you! Join our clientand help thembuild a future-ready workforce in the construction sector. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Senior Digital Performance Manager, OnTheMarket Marketing - London Job Description COSTAR GROUP - SENIOR DIGITAL PERFORMANCE MANAGER, ONTHEMARKET MARKETING - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever! Learn more about OnTheMarket . ROLE DESCRIPTION Join our growing marketing team in a senior role where you'll work with multimillion-pound budgets to drive key digital performance goals. We're looking for someone who lives and breathes digital marketing-an experienced, data-driven performance marketer with a problem-solving mindset and a passion for leveraging digital solutions across the board. You'll thrive in this role if you're laser-focused on performance metrics, with cost per lead and cost per visit as your north stars. You'll be hands-on across the full digital ecosystem, including PPC, Display, Performance Max, Retargeting, Prospecting, and more. This is a real opportunity to make a significant impact-both within our business and across the wider CoStar Group. You will be working as part of a collaborative marketing team who are on an exciting journey to become the UK's number 1 Residential Property portal! RESPONSIBILITIES Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation Hands on management of social media campaigns - set up campaigns and monitor them on an ongoing basis. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data-driven decisions Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimize click-through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as cost per click (CPC), cost per acquisition (CPA), conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets And as well as all the above - lead on other digital focused projects and initiatives as required by the business QUALIFICATIONS Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing Proven experience in managing, end to end, Paid Media campaigns (PPC and Social) campaigns across platforms such as Google Ads and social media advertising platforms (Facebook Ads etc) Hands-on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for campaigns with a focus on lead generation, conversion optimization, and ROI-driven results. Comprehensive understanding of digital marketing principles, strategies, and tactics including paid social media, PPC advertising, search engine marketing (SEM), display advertising, remarketing, and conversion rate optimization (CRO). Knowledge of SEO principles, keyword research, and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Facebook Insights and data visualization tools to track, measure, and analyse PPC campaign performance metrics, KPIs, and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data-driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis, and competitor analysis to identify high-performing keywords, negative keywords, and long-tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions, and ad extensions that drive clicks, conversions, and engagement. Strong analytical and problem-solving skills to identify campaign performance issues, troubleshoot technical issues, and implement solutions for campaign optimization and ROI improvement. Excellent communication skills (verbal and written) to effectively communicate paid media strategies, campaign performance insights, and optimization recommendations to stakeholders, marketing teams, and senior management. Ability to collaborate with cross-functional teams including marketing, sales, product owners, designers, and developers to align campaigns with overall marketing initiatives and business objectives. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Jul 19, 2025
Full time
Senior Digital Performance Manager, OnTheMarket Marketing - London Job Description COSTAR GROUP - SENIOR DIGITAL PERFORMANCE MANAGER, ONTHEMARKET MARKETING - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever! Learn more about OnTheMarket . ROLE DESCRIPTION Join our growing marketing team in a senior role where you'll work with multimillion-pound budgets to drive key digital performance goals. We're looking for someone who lives and breathes digital marketing-an experienced, data-driven performance marketer with a problem-solving mindset and a passion for leveraging digital solutions across the board. You'll thrive in this role if you're laser-focused on performance metrics, with cost per lead and cost per visit as your north stars. You'll be hands-on across the full digital ecosystem, including PPC, Display, Performance Max, Retargeting, Prospecting, and more. This is a real opportunity to make a significant impact-both within our business and across the wider CoStar Group. You will be working as part of a collaborative marketing team who are on an exciting journey to become the UK's number 1 Residential Property portal! RESPONSIBILITIES Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation Hands on management of social media campaigns - set up campaigns and monitor them on an ongoing basis. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data-driven decisions Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimize click-through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as cost per click (CPC), cost per acquisition (CPA), conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets And as well as all the above - lead on other digital focused projects and initiatives as required by the business QUALIFICATIONS Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing Proven experience in managing, end to end, Paid Media campaigns (PPC and Social) campaigns across platforms such as Google Ads and social media advertising platforms (Facebook Ads etc) Hands-on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for campaigns with a focus on lead generation, conversion optimization, and ROI-driven results. Comprehensive understanding of digital marketing principles, strategies, and tactics including paid social media, PPC advertising, search engine marketing (SEM), display advertising, remarketing, and conversion rate optimization (CRO). Knowledge of SEO principles, keyword research, and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Facebook Insights and data visualization tools to track, measure, and analyse PPC campaign performance metrics, KPIs, and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data-driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis, and competitor analysis to identify high-performing keywords, negative keywords, and long-tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions, and ad extensions that drive clicks, conversions, and engagement. Strong analytical and problem-solving skills to identify campaign performance issues, troubleshoot technical issues, and implement solutions for campaign optimization and ROI improvement. Excellent communication skills (verbal and written) to effectively communicate paid media strategies, campaign performance insights, and optimization recommendations to stakeholders, marketing teams, and senior management. Ability to collaborate with cross-functional teams including marketing, sales, product owners, designers, and developers to align campaigns with overall marketing initiatives and business objectives. WHAT'S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Job Title: Senior Brand & Digital Marketing Manager Location: Birmingham - on-site 5 days a week Salary: £65,000 - £75,000 Lead the Marketing and Brand Evolution of a Retail Icon This retail business is entering a bold new chapter. With nearly four decades of heritage and a refreshed leadership team, we're investing heavily in digital transformation, infrastructure, and expansion into new markets including trade, hospitality, and developers. We're now seeking a commercially savvy senior marketer with a strong brand instinct to lead our marketing strategy, elevate our customer proposition, and drive growth across our e-commerce platform and flagship flagship showroom. Your Mission As Senior Brand & Digital Marketing Manager, you'll own and execute a holistic, multi-channel marketing strategy that blends brand building with performance marketing. This is a senior generalist role for someone comfortable working both strategically and tactically - from sharpening our brand narrative to optimising conversion metrics. You'll lead a small, agile team and work closely with the CEO and wider board, driving this businesses evolution from a regional D2C player into a nationally respected omni-channel brand. Key Responsibilities Strategic Brand & Marketing Leadership - Build and lead an integrated brand and marketing roadmap aligned to our 3-year business transformation plan. - Reposition the brand to support our expansion into trade, and B2B sectors including hospitality and developer markets. - Develop brand architecture, tone of voice, visual identity, and ensure brand consistency across all channels. - Define and track marketing KPIs, commercial impact, and campaign effectiveness. Performance Marketing & Digital Growth - Oversee SEO, PPC, email, and social campaigns with a clear focus on driving ROI and improving acquisition cost efficiency. - Ensure our e-commerce platform delivers best-in-class UX and conversion, incorporating AI and automation tools where appropriate. - Champion a test-and-learn culture using analytics and insight to shape campaigns, customer journeys, and budget allocation. Content, Campaigns & Creative - Own the end-to-end campaign cycle from concept through to execution - including brand-led and product-led marketing across all touchpoints. - Create an ongoing 12 month marketing calendar and proactively drive and monitor performance. - Drive customer engagement through inspiring storytelling, lifestyle content, product guides, trend pieces, and thought leadership. - Collaborate with sales and merchandising on seasonal promotions, showroom campaigns and retail activations. Team, Agency & Stakeholder Leadership - Lead and mentor a small internal team while managing third-party creative, media and PR agencies. - Partner with senior leadership, merchandising, showroom sales and IT to ensure cohesive planning and delivery. - Communicate marketing impact clearly to the CEO, Chair and Board, and represent the brand externally when needed. Key Success Metrics - Delivery of the 3-year sales growth targets - Increased online and showroom conversion rates - Growth in organic traffic and paid media POAS - Improved review metrics across Google and Trustpilot - Customer retention and email marketing performance - Controlled marketing spend within budget What We're Looking For Essential - Experience senior marketing generalist, ideally in retail, home improvement, or e-commerce. - Strong balance of brand strategy and digital marketing execution. - Commercially focused, with experience owning marketing budgets and reporting on revenue contribution. - Outstanding communication and stakeholder skills, with proven ability to work cross-functionally. - Hands-on approach to leadership - comfortable in the detail but able to zoom out and lead from the front. Preferred - Experience marketing to both D2C and trade audiences, ideally with high-SKU product portfolios. - Familiarity with Shopify, Klaviyo, GA4, and marketing automation platforms. - Passion for interior design, consumer lifestyle, or home renovation sectors. - Experience working with or briefing creative, PR, or branding agencies. Why Join? - Strategic Autonomy: This is a Board-facing role with the chance to shape a legacy brand's next phase. - Big Vision, Nimble Team: Operate with the agility of a start-up but the stability of a 39-year-old business. - Real Ownership: From web traffic to footfall and brand awareness - your impact will be measurable and visible. - Major Growth Phase: Trade and hospitality markets offer untapped opportunity - and you'll lead the charge. - Forward-Thinking Culture: Embracing AI, automation, and next-gen customer experience tools. Benefits Package - 25 days holiday + bank holidays - Full private healthcare including dental, eye care, and 24/7 GP access - EV salary sacrifice and tech perks - Company pension scheme - Generous staff discount - Annual performance bonus based on marketing KPIs - Ongoing leadership mentoring and personal development
Jul 18, 2025
Full time
Job Title: Senior Brand & Digital Marketing Manager Location: Birmingham - on-site 5 days a week Salary: £65,000 - £75,000 Lead the Marketing and Brand Evolution of a Retail Icon This retail business is entering a bold new chapter. With nearly four decades of heritage and a refreshed leadership team, we're investing heavily in digital transformation, infrastructure, and expansion into new markets including trade, hospitality, and developers. We're now seeking a commercially savvy senior marketer with a strong brand instinct to lead our marketing strategy, elevate our customer proposition, and drive growth across our e-commerce platform and flagship flagship showroom. Your Mission As Senior Brand & Digital Marketing Manager, you'll own and execute a holistic, multi-channel marketing strategy that blends brand building with performance marketing. This is a senior generalist role for someone comfortable working both strategically and tactically - from sharpening our brand narrative to optimising conversion metrics. You'll lead a small, agile team and work closely with the CEO and wider board, driving this businesses evolution from a regional D2C player into a nationally respected omni-channel brand. Key Responsibilities Strategic Brand & Marketing Leadership - Build and lead an integrated brand and marketing roadmap aligned to our 3-year business transformation plan. - Reposition the brand to support our expansion into trade, and B2B sectors including hospitality and developer markets. - Develop brand architecture, tone of voice, visual identity, and ensure brand consistency across all channels. - Define and track marketing KPIs, commercial impact, and campaign effectiveness. Performance Marketing & Digital Growth - Oversee SEO, PPC, email, and social campaigns with a clear focus on driving ROI and improving acquisition cost efficiency. - Ensure our e-commerce platform delivers best-in-class UX and conversion, incorporating AI and automation tools where appropriate. - Champion a test-and-learn culture using analytics and insight to shape campaigns, customer journeys, and budget allocation. Content, Campaigns & Creative - Own the end-to-end campaign cycle from concept through to execution - including brand-led and product-led marketing across all touchpoints. - Create an ongoing 12 month marketing calendar and proactively drive and monitor performance. - Drive customer engagement through inspiring storytelling, lifestyle content, product guides, trend pieces, and thought leadership. - Collaborate with sales and merchandising on seasonal promotions, showroom campaigns and retail activations. Team, Agency & Stakeholder Leadership - Lead and mentor a small internal team while managing third-party creative, media and PR agencies. - Partner with senior leadership, merchandising, showroom sales and IT to ensure cohesive planning and delivery. - Communicate marketing impact clearly to the CEO, Chair and Board, and represent the brand externally when needed. Key Success Metrics - Delivery of the 3-year sales growth targets - Increased online and showroom conversion rates - Growth in organic traffic and paid media POAS - Improved review metrics across Google and Trustpilot - Customer retention and email marketing performance - Controlled marketing spend within budget What We're Looking For Essential - Experience senior marketing generalist, ideally in retail, home improvement, or e-commerce. - Strong balance of brand strategy and digital marketing execution. - Commercially focused, with experience owning marketing budgets and reporting on revenue contribution. - Outstanding communication and stakeholder skills, with proven ability to work cross-functionally. - Hands-on approach to leadership - comfortable in the detail but able to zoom out and lead from the front. Preferred - Experience marketing to both D2C and trade audiences, ideally with high-SKU product portfolios. - Familiarity with Shopify, Klaviyo, GA4, and marketing automation platforms. - Passion for interior design, consumer lifestyle, or home renovation sectors. - Experience working with or briefing creative, PR, or branding agencies. Why Join? - Strategic Autonomy: This is a Board-facing role with the chance to shape a legacy brand's next phase. - Big Vision, Nimble Team: Operate with the agility of a start-up but the stability of a 39-year-old business. - Real Ownership: From web traffic to footfall and brand awareness - your impact will be measurable and visible. - Major Growth Phase: Trade and hospitality markets offer untapped opportunity - and you'll lead the charge. - Forward-Thinking Culture: Embracing AI, automation, and next-gen customer experience tools. Benefits Package - 25 days holiday + bank holidays - Full private healthcare including dental, eye care, and 24/7 GP access - EV salary sacrifice and tech perks - Company pension scheme - Generous staff discount - Annual performance bonus based on marketing KPIs - Ongoing leadership mentoring and personal development
Role: Associate Audio Visual Project Manager Contract Type: Full-time, Permanent Location: London, Sunbury-upon-Thames or Livingston Salary : Competitive and negotiable dependent on experience, plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. As our business and client base continues to develop further, we now have a new opportunity for an Associate AV Project Manager to join our team. The successful candidate will oversee various commercial aspects of Audio-Visual projects, acting as a key point of contact for clients to ensure the fulfilment of contractual obligations across the project's life cycle. The primary focus for an Associate Project Manager is on Agile category projects, including MTR integrations, low-impact upgrades, and digital signage delivery. The role involves managing project budgets and schedules through collaboration with clients externally and the internal Project team and responsibilities encompass coordination of project engineering, rack build, installation, commissioning, and programming. Additionally, the Associate Project Manager may be called upon to support a Project Manager or Senior Project Manager on projects beyond their regular portfolio. This serves a supportive function within our Project Management Office (PMO) and provides a developmental pathway towards assuming the role of a Project Manager in the future. Key responsibilities: Ensure that projects are completed in a timely and efficient manner Full responsibility of commercial and contractual obligations of multiple projects simultaneously Prepare and manage project schedules and budgets, and provide updates on commercial performance and forecasting as required Communicate project progress and status, both internally and with the client Manage project scheduling and staffing with in-house and sub-contracted labour Oversee project site managers, Installers, Commissioning leads & Programmers Ensure that final documentation packages (i.e. O & M manuals, Record Information Packs, etc.) are prepared and contract close-out occurs in a timely manner Forecast invoicing and work effort throughout portfolio Travel to project/customer sites will be required in this position, as projects demand Facilitating quality assurance requirements as/where necessary, utilising Kinly's QA Manager Fully manage all elements of Logistical requirements across a portfolio of projects Skills and experience: Proven experience working in a similar position Ability to interface well with clients and co-workers and to lead subordinate staff effectively Confident presenter and chair of meetings in person and on video calls - leading coordination of AV activities Ability to manage multiple projects simultaneously, be well organised with attention to detail Able to create and manage schedules, reports and budgets Prince2/PMP qualification or equivalent favoured but not essential Technical knowledge of AV industry favoured but not essential If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
Jul 18, 2025
Full time
Role: Associate Audio Visual Project Manager Contract Type: Full-time, Permanent Location: London, Sunbury-upon-Thames or Livingston Salary : Competitive and negotiable dependent on experience, plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. As our business and client base continues to develop further, we now have a new opportunity for an Associate AV Project Manager to join our team. The successful candidate will oversee various commercial aspects of Audio-Visual projects, acting as a key point of contact for clients to ensure the fulfilment of contractual obligations across the project's life cycle. The primary focus for an Associate Project Manager is on Agile category projects, including MTR integrations, low-impact upgrades, and digital signage delivery. The role involves managing project budgets and schedules through collaboration with clients externally and the internal Project team and responsibilities encompass coordination of project engineering, rack build, installation, commissioning, and programming. Additionally, the Associate Project Manager may be called upon to support a Project Manager or Senior Project Manager on projects beyond their regular portfolio. This serves a supportive function within our Project Management Office (PMO) and provides a developmental pathway towards assuming the role of a Project Manager in the future. Key responsibilities: Ensure that projects are completed in a timely and efficient manner Full responsibility of commercial and contractual obligations of multiple projects simultaneously Prepare and manage project schedules and budgets, and provide updates on commercial performance and forecasting as required Communicate project progress and status, both internally and with the client Manage project scheduling and staffing with in-house and sub-contracted labour Oversee project site managers, Installers, Commissioning leads & Programmers Ensure that final documentation packages (i.e. O & M manuals, Record Information Packs, etc.) are prepared and contract close-out occurs in a timely manner Forecast invoicing and work effort throughout portfolio Travel to project/customer sites will be required in this position, as projects demand Facilitating quality assurance requirements as/where necessary, utilising Kinly's QA Manager Fully manage all elements of Logistical requirements across a portfolio of projects Skills and experience: Proven experience working in a similar position Ability to interface well with clients and co-workers and to lead subordinate staff effectively Confident presenter and chair of meetings in person and on video calls - leading coordination of AV activities Ability to manage multiple projects simultaneously, be well organised with attention to detail Able to create and manage schedules, reports and budgets Prince2/PMP qualification or equivalent favoured but not essential Technical knowledge of AV industry favoured but not essential If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.
Head of Marketing and Strategic Engagement 15 May 2025 Salary: £ hours per week (flexible, working minimum of 28 hours/per week considered - pro rata) Working hours: full-time - 35 hours/week (flexible, working minimum of 28 hours/week considered - pro rata) Contract: fixed-term contract until 31 March 2026 with possibility of extension, dependent on funding Location: home-based (with frequent travel and work in London) or hybrid (Vauxhall office) Responsible to: Associate Director of Campaigns, Communications & Marketing Application closing date: 28/05/2025 9:00 am Interviews: First interview: Online - Tuesday 10 June 2025; Second interview: In person - Thursday 19 June 2025 Overview: We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which complements our existing programmes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass. Work to deliver our training offer to kinship carers is well underway, with kinship carers able to access a range of online workshops and in-person roadshows and workshops across England. More than 4,000 training sessions took place in the first year of the programme. Now in the second year, there are a range of sessions available, all designed with kinship carers, for kinship carers and an ambitious marketing strategy in place to engage existing and new audiences in this work. Purpose of the role: In order to reach and support more kinship carers with these programmes and our other services, we have developed a new Marketing Team to develop and deliver integrated, strategic and creative marketing and engagement campaigns and strategies. This team is now established with clear plans to engage kinship carer audiences, rooted in insights. Strategic engagement with professionals from the education sector as a conduit to engage kinship carers in our services offer is a key part of this role, and a relatively new area of focus for Kinship. Delivering against a strategic plan already in place, you will be managing relationships and marketing approaches to Virtual Schools, select Multi-Academy Trusts (MATs) and other education professionals through umbrella bodies and associations to execute this. The type of person we're looking for: This is an exciting opportunity for an experienced, senior-level marketeer or engagement professional with a strong track record in further developing and delivering successful multi-channel marketing strategies targeted at a range of audiences to join us as a Head of Marketing and Strategic Engagement to oversee this team. Experience in working in the education sector, or an engagement role would be advantageous. We're looking for someone excited to hit the ground running, able to plan strategically, deliver operationally and take creative approaches to maximising engagement and acquisition with a small in-house team. A strategic thinker and natural collaborator, you'll be able to work across the organisation to further develop integrated marketing across Kinship's services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of more than 12,000 carers. You will have significant experience in leading marketing teams and have demonstrable experience in delivering successful, engaging marketing and engagement strategies. You'll be comfortable getting very involved in the operational delivery of our marketing and engagement plans, supporting your team and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you'll be responsible for overseeing the progress of various strands of marketing activity. You will have experience of operating at a senior level - perhaps as a Senior Manager, Head of, or other senior-level role, adept at working with senior internal and external stakeholders and undertaking line management responsibilities, as a supportive and directional manager. Key responsibilities: Using data and market insights, develop and oversee the implementation of high-quality, integrated and strategic marketing and engagement strategies to support Kinship's awareness, understanding, interest, income generation, engagement and growth amongst key audiences, with a particular focus on marketing our programmes and services, including a new training programme and our Peer Support programme, both funded by the Department of Education. Develop an expert knowledge of Kinship's target audiences for marketing its programmes and services to (e.g. kinship carers, local authorities, education sector organisations and professionals) and devise tailored multi-channel marketing activities for different audiences to meet service objectives. Ensure that all marketing plans and strategies align with, and support, the organisation's brand strategy using brand with maximum effect in all marketing communications in the ongoing development of a range of print and digital marketing assets and collateral. Lead the ongoing development and delivery of a focused schools engagement campaign and activity through key channels to raise awareness of kinship care within education settings to engage with kinship carers currently unknown to Kinship, including those from under-represented groups. Work closely with leads for Kinship's different programmes and services, and in the Business Development, Digital and Communications teams to ensure marketing communications and engagement with key audiences are aligned, with clear objectives and responsibilities, refining plans to best reach new and existing audiences. Work in collaboration and co-production with kinship carers and their families to ensure meaningful input and representation in the development of relevant plans and activities. Drive forward cross-departmental work to further develop the organisation's email marketing strategic approach. Contribute to the development of performance indicators for all marketing activities, using these to adjust campaigns to maximise effectiveness and provide regular reporting and analysis. Management of a small team, with clear oversight of and input into operational delivery of plans, as well as of day to day management of external agencies and suppliers.Line management of the Marketing Manager, including objective setting and appraisals. Manage the Marketing Team budget. Take a leadership role in contributing to the Communications and External Affairs Department, working together in an integrated and collaborative way to sustain a high-performing directorate able to help the charity raise its profile, engage with more kinship carers and stakeholders and push issues affecting kinship carers up the public and political agenda. Be part of the Kinship management team, contributing to a positive culture and high achieving team focused on achieving our organisational strategic objectives by: playing an active part in supporting income generation; contributing to Kinship's long-term strategy, objectives, business plans and budgets; contributing to reports to Board and funders as required; contributing to funding applications as required; showing a meaningful commitment to equality, diversity and inclusion in all work; working collaboratively with the senior leadership team, management team, internal working groups and own directorate to play an active role in developing, consulting, implementing and evaluating cross organisational initiatives. Carry out any other duties that may reasonably be required. Experience requirements: Knowledge, abilities, skills and experience: Significant experience (5+ years) in marketing, with demonstrable success in delivering integrated strategic marketing and/or engagement strategies which met objectives around engagement and acquisition. Experience in a management role, with line management experience, and accustomed to operating with senior-level colleagues. Experience of combining marketing and engagement strategies and plans, with experience of stakeholder engagement and management in order to reach a wider audience/consumer/customer. Extensive experience of project management and delivering ambitious planson time, to budget and evaluating outcomes. Significant digital marketing experience strategically and operationally with particular experience in maximising digital marketing tools including email marketing systems and paid and organic social. Experience using a Content Management System, such as Salesforce and using insights to inform marketing optimisation and planning. Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity. Experience of strategically approaching marketing campaigns across organic and paid social, particularly Meta advertising. Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. Excellent organisational skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly . click apply for full job details
Jul 18, 2025
Full time
Head of Marketing and Strategic Engagement 15 May 2025 Salary: £ hours per week (flexible, working minimum of 28 hours/per week considered - pro rata) Working hours: full-time - 35 hours/week (flexible, working minimum of 28 hours/week considered - pro rata) Contract: fixed-term contract until 31 March 2026 with possibility of extension, dependent on funding Location: home-based (with frequent travel and work in London) or hybrid (Vauxhall office) Responsible to: Associate Director of Campaigns, Communications & Marketing Application closing date: 28/05/2025 9:00 am Interviews: First interview: Online - Tuesday 10 June 2025; Second interview: In person - Thursday 19 June 2025 Overview: We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which complements our existing programmes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass. Work to deliver our training offer to kinship carers is well underway, with kinship carers able to access a range of online workshops and in-person roadshows and workshops across England. More than 4,000 training sessions took place in the first year of the programme. Now in the second year, there are a range of sessions available, all designed with kinship carers, for kinship carers and an ambitious marketing strategy in place to engage existing and new audiences in this work. Purpose of the role: In order to reach and support more kinship carers with these programmes and our other services, we have developed a new Marketing Team to develop and deliver integrated, strategic and creative marketing and engagement campaigns and strategies. This team is now established with clear plans to engage kinship carer audiences, rooted in insights. Strategic engagement with professionals from the education sector as a conduit to engage kinship carers in our services offer is a key part of this role, and a relatively new area of focus for Kinship. Delivering against a strategic plan already in place, you will be managing relationships and marketing approaches to Virtual Schools, select Multi-Academy Trusts (MATs) and other education professionals through umbrella bodies and associations to execute this. The type of person we're looking for: This is an exciting opportunity for an experienced, senior-level marketeer or engagement professional with a strong track record in further developing and delivering successful multi-channel marketing strategies targeted at a range of audiences to join us as a Head of Marketing and Strategic Engagement to oversee this team. Experience in working in the education sector, or an engagement role would be advantageous. We're looking for someone excited to hit the ground running, able to plan strategically, deliver operationally and take creative approaches to maximising engagement and acquisition with a small in-house team. A strategic thinker and natural collaborator, you'll be able to work across the organisation to further develop integrated marketing across Kinship's services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of more than 12,000 carers. You will have significant experience in leading marketing teams and have demonstrable experience in delivering successful, engaging marketing and engagement strategies. You'll be comfortable getting very involved in the operational delivery of our marketing and engagement plans, supporting your team and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you'll be responsible for overseeing the progress of various strands of marketing activity. You will have experience of operating at a senior level - perhaps as a Senior Manager, Head of, or other senior-level role, adept at working with senior internal and external stakeholders and undertaking line management responsibilities, as a supportive and directional manager. Key responsibilities: Using data and market insights, develop and oversee the implementation of high-quality, integrated and strategic marketing and engagement strategies to support Kinship's awareness, understanding, interest, income generation, engagement and growth amongst key audiences, with a particular focus on marketing our programmes and services, including a new training programme and our Peer Support programme, both funded by the Department of Education. Develop an expert knowledge of Kinship's target audiences for marketing its programmes and services to (e.g. kinship carers, local authorities, education sector organisations and professionals) and devise tailored multi-channel marketing activities for different audiences to meet service objectives. Ensure that all marketing plans and strategies align with, and support, the organisation's brand strategy using brand with maximum effect in all marketing communications in the ongoing development of a range of print and digital marketing assets and collateral. Lead the ongoing development and delivery of a focused schools engagement campaign and activity through key channels to raise awareness of kinship care within education settings to engage with kinship carers currently unknown to Kinship, including those from under-represented groups. Work closely with leads for Kinship's different programmes and services, and in the Business Development, Digital and Communications teams to ensure marketing communications and engagement with key audiences are aligned, with clear objectives and responsibilities, refining plans to best reach new and existing audiences. Work in collaboration and co-production with kinship carers and their families to ensure meaningful input and representation in the development of relevant plans and activities. Drive forward cross-departmental work to further develop the organisation's email marketing strategic approach. Contribute to the development of performance indicators for all marketing activities, using these to adjust campaigns to maximise effectiveness and provide regular reporting and analysis. Management of a small team, with clear oversight of and input into operational delivery of plans, as well as of day to day management of external agencies and suppliers.Line management of the Marketing Manager, including objective setting and appraisals. Manage the Marketing Team budget. Take a leadership role in contributing to the Communications and External Affairs Department, working together in an integrated and collaborative way to sustain a high-performing directorate able to help the charity raise its profile, engage with more kinship carers and stakeholders and push issues affecting kinship carers up the public and political agenda. Be part of the Kinship management team, contributing to a positive culture and high achieving team focused on achieving our organisational strategic objectives by: playing an active part in supporting income generation; contributing to Kinship's long-term strategy, objectives, business plans and budgets; contributing to reports to Board and funders as required; contributing to funding applications as required; showing a meaningful commitment to equality, diversity and inclusion in all work; working collaboratively with the senior leadership team, management team, internal working groups and own directorate to play an active role in developing, consulting, implementing and evaluating cross organisational initiatives. Carry out any other duties that may reasonably be required. Experience requirements: Knowledge, abilities, skills and experience: Significant experience (5+ years) in marketing, with demonstrable success in delivering integrated strategic marketing and/or engagement strategies which met objectives around engagement and acquisition. Experience in a management role, with line management experience, and accustomed to operating with senior-level colleagues. Experience of combining marketing and engagement strategies and plans, with experience of stakeholder engagement and management in order to reach a wider audience/consumer/customer. Extensive experience of project management and delivering ambitious planson time, to budget and evaluating outcomes. Significant digital marketing experience strategically and operationally with particular experience in maximising digital marketing tools including email marketing systems and paid and organic social. Experience using a Content Management System, such as Salesforce and using insights to inform marketing optimisation and planning. Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity. Experience of strategically approaching marketing campaigns across organic and paid social, particularly Meta advertising. Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. Excellent organisational skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly . click apply for full job details
Company Description Publicis Groupe UK is a marketing and digital transformation business made up of over 5,000 talented and passionate professionals with expertise in media, creative, influence, health, production and data, working across 25 agencies. Publicis Groupe UK creative agencies include Saatchi & Saatchi, BBH, Leo Burnett, Digitas, Publicis London, Turner Duckworth and Octopus Groupe. Our PR agencies are MSL, Taylor Herring and the sustainability consultancy Salterbaxter. Publicis Media is home to Zenith, Starcom and Spark Foundry, as well as specialist practices including PMX and Performics. Langland, Saatchi & Saatchi Wellness and Digitas Health serve our clients across health and wellness, science and medicine. Prodigious is our agency-agnostic production platform delivering marketing content across all channels and help brands win in the platform world. We are fortunate to work with a roster of leading global and local companies including BTEE, Disney, John Lewis, McDonalds, Asda, P&G, Samsung, Subway and Tesco to name but a few. At Publicis Groupe, we believe that diversity and inclusion are the key to success. Our team in UK includes professionals from various backgrounds, cultures, and experiences, creating a rich and dynamic workplace that fosters creativity, collaboration, and growth. We are committed to creating an environment where everyone feels valued, respected, and empowered to bring their full selves to work. Job Description As a Talent Advisor, you'll work closely with the Talent Partner supporting to shape the future of Talent at Publicis Groupe. You will help build and foster a culture of growth and development within a matrixed environment. We are looking for a bright, articulate, resilient and motivated person to join the team. Key responsibilities: Relationship Building: Working to establish a great partnership with the management population so you are seen as a trusted expert and can continue to develop our high- performance culture. Employee Relations: Advising and guiding managers by providing solid legally compliant advice in line with internal policies and procedures. Owning performance management, maternity, paternity adoption and parental leave processes. Supporting the Talent Partner on any restructuring or TUPE processes. Leading on first line disciplinary and grievances. Employee Engagement: working closely with the Talent Partner to drive completion rates and action plan for employee surveys and other Groupe lead activity. Taking a lead in the awareness & communication of our performance review process (career conversations) including providing training sessions for both managers and employees. Talent Operations support: Working collaboratively with the UK talent operations team to ensure data is up to date and employee changes are captured correctly and processed on tim Talent Projects: Working on wider talent projects with other members of the team to deliver an aligned and joined up approach. Data & Management Information: using our purpose-built tool to compile insights and data on starters, leavers, length of service, demographics and other relevant information to share with senior managers and leaders enabling them to make better, more informed, and objective strategic decisions. Working on data checking to ensure our data remains accurate and is reflected correctly in the system. Employee Reward & Development: Working with the L&D partner and wider L&D team on nominations for upcoming courses. Working to deliver any required in-house sessions such as performance management. Assisting in collation of salary review information, benchmarking and responsibility for submitting where required. Talent Attraction: working with the relevant TA partner to ensure we are attracting and hiring the best Talent in the market. Support by ensuring salaries are benchmarked appropriately and provide any information required for approvals Experience Experience in an advisor role Can-do attitude with a desire to learn, develop & build on existing experience Have a broad understanding across multiple disciplines (e.g. Business Partnering, Engagement and L&D) Experience in leading (with support) on Employee Relations processes Ability to demonstrate good working knowledge of up-to-date UK employment law Experience of working in a changing and fast-paced environment preferably in a matrixed business (not essential) Good attention to detail, excellent organisation skills and able to multi-task and priortise workload Previous experience in similar industry preferred (Media, Production, Digital, Advertising, Tech) but not essential Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 18, 2025
Full time
Company Description Publicis Groupe UK is a marketing and digital transformation business made up of over 5,000 talented and passionate professionals with expertise in media, creative, influence, health, production and data, working across 25 agencies. Publicis Groupe UK creative agencies include Saatchi & Saatchi, BBH, Leo Burnett, Digitas, Publicis London, Turner Duckworth and Octopus Groupe. Our PR agencies are MSL, Taylor Herring and the sustainability consultancy Salterbaxter. Publicis Media is home to Zenith, Starcom and Spark Foundry, as well as specialist practices including PMX and Performics. Langland, Saatchi & Saatchi Wellness and Digitas Health serve our clients across health and wellness, science and medicine. Prodigious is our agency-agnostic production platform delivering marketing content across all channels and help brands win in the platform world. We are fortunate to work with a roster of leading global and local companies including BTEE, Disney, John Lewis, McDonalds, Asda, P&G, Samsung, Subway and Tesco to name but a few. At Publicis Groupe, we believe that diversity and inclusion are the key to success. Our team in UK includes professionals from various backgrounds, cultures, and experiences, creating a rich and dynamic workplace that fosters creativity, collaboration, and growth. We are committed to creating an environment where everyone feels valued, respected, and empowered to bring their full selves to work. Job Description As a Talent Advisor, you'll work closely with the Talent Partner supporting to shape the future of Talent at Publicis Groupe. You will help build and foster a culture of growth and development within a matrixed environment. We are looking for a bright, articulate, resilient and motivated person to join the team. Key responsibilities: Relationship Building: Working to establish a great partnership with the management population so you are seen as a trusted expert and can continue to develop our high- performance culture. Employee Relations: Advising and guiding managers by providing solid legally compliant advice in line with internal policies and procedures. Owning performance management, maternity, paternity adoption and parental leave processes. Supporting the Talent Partner on any restructuring or TUPE processes. Leading on first line disciplinary and grievances. Employee Engagement: working closely with the Talent Partner to drive completion rates and action plan for employee surveys and other Groupe lead activity. Taking a lead in the awareness & communication of our performance review process (career conversations) including providing training sessions for both managers and employees. Talent Operations support: Working collaboratively with the UK talent operations team to ensure data is up to date and employee changes are captured correctly and processed on tim Talent Projects: Working on wider talent projects with other members of the team to deliver an aligned and joined up approach. Data & Management Information: using our purpose-built tool to compile insights and data on starters, leavers, length of service, demographics and other relevant information to share with senior managers and leaders enabling them to make better, more informed, and objective strategic decisions. Working on data checking to ensure our data remains accurate and is reflected correctly in the system. Employee Reward & Development: Working with the L&D partner and wider L&D team on nominations for upcoming courses. Working to deliver any required in-house sessions such as performance management. Assisting in collation of salary review information, benchmarking and responsibility for submitting where required. Talent Attraction: working with the relevant TA partner to ensure we are attracting and hiring the best Talent in the market. Support by ensuring salaries are benchmarked appropriately and provide any information required for approvals Experience Experience in an advisor role Can-do attitude with a desire to learn, develop & build on existing experience Have a broad understanding across multiple disciplines (e.g. Business Partnering, Engagement and L&D) Experience in leading (with support) on Employee Relations processes Ability to demonstrate good working knowledge of up-to-date UK employment law Experience of working in a changing and fast-paced environment preferably in a matrixed business (not essential) Good attention to detail, excellent organisation skills and able to multi-task and priortise workload Previous experience in similar industry preferred (Media, Production, Digital, Advertising, Tech) but not essential Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.
Jul 17, 2025
Full time
HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.
WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the ranked consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four on Glassdoor's list since 2009. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. WHO YOU'LL WORK WITH ETF is a world-class, integrated function designed to strategically leverage and deploy external talent at Bain, including advisors, contractors, external experts. The ETF mission is to deliver seamless access to world-class external talent & expertise to accelerate Bain's growth and clients' results. The Senior Manager, Technology & Innovation of the External Talent Function (ETF) will drive the ETF's technology, product, and innovation roadmap to enable scale, operational excellence, and a differentiated experience for external talent and Bain stakeholders. This role will lead the identification, prioritization, and execution of initiatives leveraging digital tools, automation, and AI to transform ETF's ways of working. The Senior Manager will act as a critical connector between ETF business needs and Bain's TS Product organization, ensuring ETF's technology investments drive measurable business outcomes. They will also lead change management efforts to embed new solutions across ETF teams and promote a culture of digital adoption and innovation. The Senior Manager will report directly to the Director, Strategy & Transformation, and collaborate closely with Product Owners, Operations, and ETF Leadership. WHAT YOU'LL DO Key Responsibilities: 1. Own ETF's technology and innovation roadmap Maintain a consolidated view of ETF's technology and innovation needs across user personas, use cases, and function. Maintain a consolidated view on ETF innovation roadmap, incl. process innovation initiatives across functions Prioritize technology initiatives based on business impact, user experience improvements, and alignment with strategic priorities, and level of effort required. Partner with Bain's Product teams (including PEG, Talent, Recruiting) to shape the ETF technology investment pipeline. Report regularly to ETF leadership on ETF tech and innovation progress, risks, and outcomes. Define and measure success for technology and innovation initiatives Establish clear KPIs and success metrics for technology and innovation programs, including business impact, user satisfaction, adoption rates, and ROI. 2. Translate business needs into actionable product and innovation opportunities Gather and synthesize business requirements from ETF stakeholders and users, drive alignment between stakeholders. Work closely with Product Managers to translate needs into user stories, product features, and implementation roadmaps. Serve as ETF's business lead for technology projects, ensuring voice of the customer is central to product development. 3. Lead cross-functional technology-driven transformation initiatives Manage the delivery of ETF-led technology initiatives from the business side, including digital tool deployments, automation pilots, and platform enhancements. Coordinate cross-functional project teams, manage risks, and ensure successful execution against timelines and success criteria. 4. Champion digital enablement and AI adoption within ETF Identify opportunities to automate manual processes, apply AI/ML tools, and deploy analytics to improve efficiency and decision-making. Sponsor proofs of concept and pilot initiatives to test new technologies within ETF workflows. 5. Drive change management and solution adoption across ETF Lead change management planning and execution for new technology deployments, ensuring strong communication, training, and support models. Develop adoption strategies to embed new tools and ways of working across ETF's teams globally. 6. Maintain close partnership with ETF Operations, Strategy, and Front-End teams Collaborate closely with Operations, Go-To-Market and Request Management Leads to align technology solutions with business process design. Ensure digital initiatives are fully integrated into broader ETF transformation efforts and contribute to scaling ETF's solutions. ABOUT YOU Experience & Skills Technology strategy, innovation management, and digital transformation leadership. Strong cross-functional project and program management skills. Business analysis and experience in translating business needs into product requirements. Digital product management understanding, including Agile methodologies. Change leadership and organizational change management skills. Data-driven decision making and impact tracking. Collaboration, influence, and stakeholder engagement skills. Analytical thinking, structured problem solving, and results orientation. High integrity, professionalism, and entrepreneurial mindset. Education Bachelor's degree preferred, or equivalent combination of education and experience. Ideally with an MBA or other master's degree Personal Attributes Collaborative: Works effectively across teams and functions. Service-oriented. Organized & Detail-Oriented: Keeps processes on track and ensures accuracy. Pragmatic: Strong problem-solving ability with a practical sense of what's achievable. Articulate: Communicates clearly and with impact-both verbally and in writing. Team Player: Passionate, reliable, and great to work with. ABOUT US Bain & Company is the management consulting firm that the world's business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 58 offices in 37 countries, and its deep expertise and client roster cross every industry and economic sector.
Jul 17, 2025
Full time
WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the ranked consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four on Glassdoor's list since 2009. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. WHO YOU'LL WORK WITH ETF is a world-class, integrated function designed to strategically leverage and deploy external talent at Bain, including advisors, contractors, external experts. The ETF mission is to deliver seamless access to world-class external talent & expertise to accelerate Bain's growth and clients' results. The Senior Manager, Technology & Innovation of the External Talent Function (ETF) will drive the ETF's technology, product, and innovation roadmap to enable scale, operational excellence, and a differentiated experience for external talent and Bain stakeholders. This role will lead the identification, prioritization, and execution of initiatives leveraging digital tools, automation, and AI to transform ETF's ways of working. The Senior Manager will act as a critical connector between ETF business needs and Bain's TS Product organization, ensuring ETF's technology investments drive measurable business outcomes. They will also lead change management efforts to embed new solutions across ETF teams and promote a culture of digital adoption and innovation. The Senior Manager will report directly to the Director, Strategy & Transformation, and collaborate closely with Product Owners, Operations, and ETF Leadership. WHAT YOU'LL DO Key Responsibilities: 1. Own ETF's technology and innovation roadmap Maintain a consolidated view of ETF's technology and innovation needs across user personas, use cases, and function. Maintain a consolidated view on ETF innovation roadmap, incl. process innovation initiatives across functions Prioritize technology initiatives based on business impact, user experience improvements, and alignment with strategic priorities, and level of effort required. Partner with Bain's Product teams (including PEG, Talent, Recruiting) to shape the ETF technology investment pipeline. Report regularly to ETF leadership on ETF tech and innovation progress, risks, and outcomes. Define and measure success for technology and innovation initiatives Establish clear KPIs and success metrics for technology and innovation programs, including business impact, user satisfaction, adoption rates, and ROI. 2. Translate business needs into actionable product and innovation opportunities Gather and synthesize business requirements from ETF stakeholders and users, drive alignment between stakeholders. Work closely with Product Managers to translate needs into user stories, product features, and implementation roadmaps. Serve as ETF's business lead for technology projects, ensuring voice of the customer is central to product development. 3. Lead cross-functional technology-driven transformation initiatives Manage the delivery of ETF-led technology initiatives from the business side, including digital tool deployments, automation pilots, and platform enhancements. Coordinate cross-functional project teams, manage risks, and ensure successful execution against timelines and success criteria. 4. Champion digital enablement and AI adoption within ETF Identify opportunities to automate manual processes, apply AI/ML tools, and deploy analytics to improve efficiency and decision-making. Sponsor proofs of concept and pilot initiatives to test new technologies within ETF workflows. 5. Drive change management and solution adoption across ETF Lead change management planning and execution for new technology deployments, ensuring strong communication, training, and support models. Develop adoption strategies to embed new tools and ways of working across ETF's teams globally. 6. Maintain close partnership with ETF Operations, Strategy, and Front-End teams Collaborate closely with Operations, Go-To-Market and Request Management Leads to align technology solutions with business process design. Ensure digital initiatives are fully integrated into broader ETF transformation efforts and contribute to scaling ETF's solutions. ABOUT YOU Experience & Skills Technology strategy, innovation management, and digital transformation leadership. Strong cross-functional project and program management skills. Business analysis and experience in translating business needs into product requirements. Digital product management understanding, including Agile methodologies. Change leadership and organizational change management skills. Data-driven decision making and impact tracking. Collaboration, influence, and stakeholder engagement skills. Analytical thinking, structured problem solving, and results orientation. High integrity, professionalism, and entrepreneurial mindset. Education Bachelor's degree preferred, or equivalent combination of education and experience. Ideally with an MBA or other master's degree Personal Attributes Collaborative: Works effectively across teams and functions. Service-oriented. Organized & Detail-Oriented: Keeps processes on track and ensures accuracy. Pragmatic: Strong problem-solving ability with a practical sense of what's achievable. Articulate: Communicates clearly and with impact-both verbally and in writing. Team Player: Passionate, reliable, and great to work with. ABOUT US Bain & Company is the management consulting firm that the world's business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 58 offices in 37 countries, and its deep expertise and client roster cross every industry and economic sector.
About Boba Over 2.5 million babies have been carried in our carriers.The original design of the wrap has not changed in 15 years- proof of a great concept. When we see a parent wearing their babe in one of our carriers, we know that Boba has helped forge a little link that brings two hearts together. Today, Boba has grown from a small, family-run, shoestring operation to a global team dedicated to bringing that magical bond from our families to yours. About the role Join us at Boba, where we're redefining baby carrying with innovation, comfort, and style. We're looking for a data driven, digitally-savvy Senior Marketing eCommerce Manager with a strong digital and DTC background to lead our direct-to-consumer growth strategy, manage our Shopify website, and drive compelling social media and content across all platforms. This role is perfect for someone with strong creative instincts, commercial acumen, and hands-on experience in social media, digital marketing, and eCommerce. You'll be at the centre of shaping how parents discover, engage with, and fall in love with Boba online. Responsibilities DTC & eCommerce Channel Ownership Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across all social media platforms - including Instagram, Facebook, Pinterest, YouTube, and TikTok - driving growth, engagement, and storytelling. Develop and execute an always-on social media strategy aligned with our brand tone, product priorities, and campaign calendar. Oversee or create engaging content including posts, Reels, TikToks, stories, behind-the-scenes, and user-generated content. Work with influencers, creators, and brand partners to extend reach and build community Monitor trends, test new formats, and stay ahead of social media platform updates. Digital Marketing & Performance Strategy Lead digital acquisition and retention strategy across email, paid social, Google Ads, affiliate, SEO and influencer channels. Drive the brand's CRM strategy, improving segmentation, automation, and lifecycle marketing using Klaviyo (or a similar platform). Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our audience. Collaborate with designers, freelancers, and external agencies to create high-quality creative assets. Team & Agency Collaboration Manage relationships with external agencies, freelancers, and digital partners. Work cross-functionally with product, operations, and sales teams to ensure alignment on priorities, messaging, and timelines. Mentor junior team members (if applicable) and help shape the future of our in-house marketing capability. About you Bachelor's degree in Marketing, Digital, Communications, or related field. 5+ years' experience in digital marketing, social media, and DTC/eCommerce roles, ideally in consumer goods or lifestyle/family brands. Proven hands-on experience with Shopify, Klaviyo, Meta Ads, Google Ads, and social platforms including TikTok. Strong content creation and campaign planning skills, with an eye for design, trends, and storytelling. Experience managing or growing an Amazon channel is a plus. Analytical and commercially minded - comfortable working to KPIs and using data to drive decision-making. Passion for parenting and lifestyle branding, with a genuine connection to the customer journey. Our benefits Hybrid working from the UK 25 days holiday UK Public holidays Friday afternoons off in August Brand discounts Pension Plan Health Insurance Nursery Benefits (salary sacrifice) Cycle to Work scheme Enhanced parental leave
Jul 17, 2025
Full time
About Boba Over 2.5 million babies have been carried in our carriers.The original design of the wrap has not changed in 15 years- proof of a great concept. When we see a parent wearing their babe in one of our carriers, we know that Boba has helped forge a little link that brings two hearts together. Today, Boba has grown from a small, family-run, shoestring operation to a global team dedicated to bringing that magical bond from our families to yours. About the role Join us at Boba, where we're redefining baby carrying with innovation, comfort, and style. We're looking for a data driven, digitally-savvy Senior Marketing eCommerce Manager with a strong digital and DTC background to lead our direct-to-consumer growth strategy, manage our Shopify website, and drive compelling social media and content across all platforms. This role is perfect for someone with strong creative instincts, commercial acumen, and hands-on experience in social media, digital marketing, and eCommerce. You'll be at the centre of shaping how parents discover, engage with, and fall in love with Boba online. Responsibilities DTC & eCommerce Channel Ownership Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across all social media platforms - including Instagram, Facebook, Pinterest, YouTube, and TikTok - driving growth, engagement, and storytelling. Develop and execute an always-on social media strategy aligned with our brand tone, product priorities, and campaign calendar. Oversee or create engaging content including posts, Reels, TikToks, stories, behind-the-scenes, and user-generated content. Work with influencers, creators, and brand partners to extend reach and build community Monitor trends, test new formats, and stay ahead of social media platform updates. Digital Marketing & Performance Strategy Lead digital acquisition and retention strategy across email, paid social, Google Ads, affiliate, SEO and influencer channels. Drive the brand's CRM strategy, improving segmentation, automation, and lifecycle marketing using Klaviyo (or a similar platform). Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our audience. Collaborate with designers, freelancers, and external agencies to create high-quality creative assets. Team & Agency Collaboration Manage relationships with external agencies, freelancers, and digital partners. Work cross-functionally with product, operations, and sales teams to ensure alignment on priorities, messaging, and timelines. Mentor junior team members (if applicable) and help shape the future of our in-house marketing capability. About you Bachelor's degree in Marketing, Digital, Communications, or related field. 5+ years' experience in digital marketing, social media, and DTC/eCommerce roles, ideally in consumer goods or lifestyle/family brands. Proven hands-on experience with Shopify, Klaviyo, Meta Ads, Google Ads, and social platforms including TikTok. Strong content creation and campaign planning skills, with an eye for design, trends, and storytelling. Experience managing or growing an Amazon channel is a plus. Analytical and commercially minded - comfortable working to KPIs and using data to drive decision-making. Passion for parenting and lifestyle branding, with a genuine connection to the customer journey. Our benefits Hybrid working from the UK 25 days holiday UK Public holidays Friday afternoons off in August Brand discounts Pension Plan Health Insurance Nursery Benefits (salary sacrifice) Cycle to Work scheme Enhanced parental leave
Overview The Director, Business Development in Aviation Training Solutions (SaaS) is responsible for driving significant growth and expanding the market presence of our SaaS training solutions into the Aviation industry. This role is dedicated to developing and executing innovative business development strategies that leverage regulatory expertise to secure new clients, increase SaaS market share in the AVSEC industry, forge strategic partnerships with government officials, and stay ahead of competitors in a rapidly evolving marketplace. A key focus of this role is to ensure our screener AVSEC SaaS products consistently deliver high performance while meeting stringent aviation security regulations, providing customers with compliant training and assessment solutions. The role holder brings extensive experience in screener training and assessment, a deep understanding of industry regulations, and a proven record of scaling SaaS solutions in a competitive market. Responsibilities Business Development & Growth: Develop and implement a high-impact, growth-focused, business development strategy aimed at expanding SaaS revenue and increasing market share for SaaS products . Build a robust sales strategy and pipeline that enters new markets and geographies. Identify, evaluate, and secure new business opportunities to drive rapid expansion. Launch initiatives designed to upsell and cross-sell our SaaS solutions, capitalizing on emerging market opportunities. Deliver monthly and quarterly revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts, ensuring compliance with all regulatory requirements. Collaborate with internal and external stakeholders to develop compelling proposals that address both business needs and regulatory mandates, maximizing our success in securing public sector contracts. Identify and secure relevant government grants, subsidies, and funding opportunities that align with our strategic objectives and bolster revenue growth. Regulatory & Industry Expertise: Maintain a deep understanding of AVSEC training industry and standards, with a specific focus on how our SaaS products can support customers and/or regulators meet these standards. Establish and nurture relationships with regulatory bodies, and strategic partners across regulated markets (e.g., CAA, DfT, ICAO etc.). Translate regulatory mandates into actionable training sales that enhances security screening protocols, aligning with international best practices. Analytics & Data: Develop analytical reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation and competitive analysis to tailor strategies that accelerate revenue growth and market penetration for SaaS. Regularly report on performance metrics to the executive team, making actionable recommendations for scaling operations and future sales pipeline. Marketing & Communications: Collaborate closely with the marketing team to design and implement integrated marketing strategies that support business development and drive growth. Support with the creation and dissemination of compelling marketing content-including digital campaigns, case studies, webinars, and thought leadership pieces-that highlights our regulatory compliance and industry expertise. Drive brand positioning and market awareness initiatives to generate qualified leads and enhance the company's reputation in the AVSEC training space. Utilize marketing analytics and automation tools to measure campaign effectiveness, optimize customer engagement, and support the sales pipeline with targeted messaging and lead nurturing efforts. Represent the company at industry events and conferences, acting as a brand ambassador and contributing to the development of a robust marketing presence in key markets. • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. • Demonstrate behavior consistent with the company's Code of Ethics and Conduct. • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Additional certifications in sales excellence, business development, or AVSEC industry-specific compliance are considered advantageous. Experience: Minimum of 10 years of experience in SaaS sales and/or business development. Minimum of 5 years' demonstrated experience in aviation security (AVSEC) training, with a solid understanding of training industry standards, regulation, image analysis, and practices. Proven experience in driving significant revenue growth and expanding market share for SaaS products, particularly in regulated industries. Deep understanding of the AVSEC training industry, with a focus on screener training and assessment. Proven ability to develop winning proposals and navigate compliance requirements in the public sector. Expertise in leveraging data analytics to inform strategic decision-making, optimize sales performance, and forecast revenue growth. Additional: The role holder must: Be able to successfully obtain a Background Check (CRC) and Counter Terrorism Check (CTC). Have their identity verified and be able to prove they have the right to live and work in the UK. Be able to obtain UK SC level security clearance, which includes a full 5-year UK background check.
Jul 17, 2025
Full time
Overview The Director, Business Development in Aviation Training Solutions (SaaS) is responsible for driving significant growth and expanding the market presence of our SaaS training solutions into the Aviation industry. This role is dedicated to developing and executing innovative business development strategies that leverage regulatory expertise to secure new clients, increase SaaS market share in the AVSEC industry, forge strategic partnerships with government officials, and stay ahead of competitors in a rapidly evolving marketplace. A key focus of this role is to ensure our screener AVSEC SaaS products consistently deliver high performance while meeting stringent aviation security regulations, providing customers with compliant training and assessment solutions. The role holder brings extensive experience in screener training and assessment, a deep understanding of industry regulations, and a proven record of scaling SaaS solutions in a competitive market. Responsibilities Business Development & Growth: Develop and implement a high-impact, growth-focused, business development strategy aimed at expanding SaaS revenue and increasing market share for SaaS products . Build a robust sales strategy and pipeline that enters new markets and geographies. Identify, evaluate, and secure new business opportunities to drive rapid expansion. Launch initiatives designed to upsell and cross-sell our SaaS solutions, capitalizing on emerging market opportunities. Deliver monthly and quarterly revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts, ensuring compliance with all regulatory requirements. Collaborate with internal and external stakeholders to develop compelling proposals that address both business needs and regulatory mandates, maximizing our success in securing public sector contracts. Identify and secure relevant government grants, subsidies, and funding opportunities that align with our strategic objectives and bolster revenue growth. Regulatory & Industry Expertise: Maintain a deep understanding of AVSEC training industry and standards, with a specific focus on how our SaaS products can support customers and/or regulators meet these standards. Establish and nurture relationships with regulatory bodies, and strategic partners across regulated markets (e.g., CAA, DfT, ICAO etc.). Translate regulatory mandates into actionable training sales that enhances security screening protocols, aligning with international best practices. Analytics & Data: Develop analytical reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation and competitive analysis to tailor strategies that accelerate revenue growth and market penetration for SaaS. Regularly report on performance metrics to the executive team, making actionable recommendations for scaling operations and future sales pipeline. Marketing & Communications: Collaborate closely with the marketing team to design and implement integrated marketing strategies that support business development and drive growth. Support with the creation and dissemination of compelling marketing content-including digital campaigns, case studies, webinars, and thought leadership pieces-that highlights our regulatory compliance and industry expertise. Drive brand positioning and market awareness initiatives to generate qualified leads and enhance the company's reputation in the AVSEC training space. Utilize marketing analytics and automation tools to measure campaign effectiveness, optimize customer engagement, and support the sales pipeline with targeted messaging and lead nurturing efforts. Represent the company at industry events and conferences, acting as a brand ambassador and contributing to the development of a robust marketing presence in key markets. • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. • Demonstrate behavior consistent with the company's Code of Ethics and Conduct. • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Additional certifications in sales excellence, business development, or AVSEC industry-specific compliance are considered advantageous. Experience: Minimum of 10 years of experience in SaaS sales and/or business development. Minimum of 5 years' demonstrated experience in aviation security (AVSEC) training, with a solid understanding of training industry standards, regulation, image analysis, and practices. Proven experience in driving significant revenue growth and expanding market share for SaaS products, particularly in regulated industries. Deep understanding of the AVSEC training industry, with a focus on screener training and assessment. Proven ability to develop winning proposals and navigate compliance requirements in the public sector. Expertise in leveraging data analytics to inform strategic decision-making, optimize sales performance, and forecast revenue growth. Additional: The role holder must: Be able to successfully obtain a Background Check (CRC) and Counter Terrorism Check (CTC). Have their identity verified and be able to prove they have the right to live and work in the UK. Be able to obtain UK SC level security clearance, which includes a full 5-year UK background check.
Allow us to introduce ourselves. At dss+, we are not just your average operations consulting firm; we are implementers and change makers. Our passion lies in engaging organisations to craft resilient and sustainable business, guiding them through transformational changes in safety, risk and resilience and through their energy transition. We take the complex world of risk and sustainability and translate it into actionable roadmaps that work with our clients business. We implement, working side-by-side with our clients to deliver real, tangible results. dss + services fall into three core areas-operational risk management, operational excellence and sustainability-each bolstered by learning, development and culture change solutions and digital technologies. Teams around the globe work with clients in metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial and manufacturing, and private equity. We pride ourselves in combining industry experts and on the ground experience with strong people-centric change management capabilities. This creates the perfect blend to support our clients from intent to impact, enabling them to protect what they care for, transform their organisation, and sustain the changes required to make their vision a reality, in a practical actionable way. The HR Business Partner plays an essential role in establishing and driving HR programs/talent initiatives forward, while ensuring alignment with the strategic business objectives. Must possess business acumen and a clear understanding of company challenges to help address the organisation's and talent needs. This requires working across strategic, tactical and operational aspects, whilst navigating ambiguity and influencing effectively across all levels of a company. What can we offer? Working for dss+ gives you the chance to directly impact employee engagement and facilitation of end-to-end HR operational tasks and activities. Reporting to the Regional HR Leader in EMEA, this role enables you to drive continuous improvement of our HR Operational activities and employee engagement landscape. This is an opportunity to directly impact the success of HR systems and procedures for ongoing efficiency and effectiveness, in addition to contributing to an engaging work environment. What role will you play? This role is responsible for cultivating and elevating the impact of the employee experience, creating a connection with the employee career journey and enabling a culture, with the employee at the centre, while ensuring compliance with local labor laws. Additionally, continuing to drive efficiency and effectiveness across all HR generalist disciplines in Europe, while operating remotely from home with occasional travel. You will be hands on, providing end-to-end employee lifecycle / operational support including but not limited to the following engagement initiatives: Serve as a trusted partner to the organization, business leaders and HR team, to develop and implement effective HR policies and practices that will support the strategic growth of the business, whilst maintaining a focus on facilitating a positive employee experience across all touchpoints. Live and breathe the dss+ Core Values and Mission Critical Behaviours and encourage others to do the same. More information about our core values can be found here: dss+ Code of Conduct. Offer thought leadership regarding organizational and people-related strategy and execution. Provide timely information and/or education for all levels of the company on HR issues. Educate, coach and partner with managers on performance management and employee development goals. Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development. Participate in the continual development of HR programs including but not limited to recruitment, retention, compensation, benefits, and Learning & Development. Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results. Provide input to people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction. Educate team members on compensation practices, including compensation, performance feedback, performance calibration, and career transitions. Ongoing continuous improvement of employee experience, engagement and end-to-end lifecycle You will be responsible for: Strategic HR Partnership: Work with senior leadership teams to align HR strategies with business objectives and support the achievement of business goals across European countries. Talent Management & Development: Lead initiatives to identify, develop, and retain top talent across Europe. Support leadership development programs and succession planning. Employee Relations: Manage complex employee relations issues in a multi-country context, ensuring that company policies and local labor laws are followed. Act as a trusted advisor to managers and employees. Ownership and facilitation of activities supporting the employee lifecycle including onboarding and offboarding processes. Response and administration of employee related queries including governance around HR Policies and procedures. Define & adhere to process maps across all HR activities / pillars for consistency across all HR procedures and administrative requirements. Organizational Development: Provide guidance on organizational design, team dynamics, and change management processes. Support business transformation initiatives. Performance Management: Implement and drive the performance management process, ensuring consistent application across the region. Work with managers to set clear performance expectations and development goals. Compensation & Benefits: Monthly Payroll administration across Europe markets including via our internal team of HR coordinators and third party payroll service provider. Support the development and implementation of compensation and benefits programs that are competitive, compliant, and aligned with the business strategy. Lead benchmarking efforts and participate in compensation reviews. Compliance & Risk Management: Ensure adherence to local employment laws, regulations, and corporate policies in all European countries. Mitigate HR-related risks and ensure the company operates within a compliant framework. HR Metrics & Analytics: Leverage data to assess HR effectiveness and provide insights to the business. Develop KPIs related to talent acquisition, retention, and overall HR performance. Coordinate and administrate quarterly accruals including vacation and variable compensation. Change Management: Drive change initiatives in alignment with global and regional business transformations. Ensure smooth execution of HR change processes, fostering a positive employee experience. Cultural Alignment: Promote a unified company culture while respecting local customs and labor practices. Encourage diversity, equity, and inclusion initiatives across all teams Who are you today? You are passionate about employee engagement and administration of HR coordination in a dynamic, consulting context. You have demonstrated experience in a professional services or similar organisation with a successful track record as a true collaborator and implementer. You're comfortable with ambiguity, being able to deliver tangible outcomes and interacting with stakeholders across the organisation landscape. Key Qualifications: Experience: Proven HR experience, with at least 5 years in a business partner role in which you havesupported multiple European countries. Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification (e.g., CIPD, SHRM) is a plus. Languages: Fluency in English is required. Additional European languages (Spanish or Italian) are highly desirable. Expertise: Strong knowledge of European labor laws, employment practices, and HR compliance in various countries is essential. Experience with talent management, organizational development, and employee relations in a cross-border environment. Skills: Strategic thinking with a deep understanding of HR's role in achieving business goals. Strong interpersonal and communication skills with the ability to influence at all levels of the organization. Ability to manage complex HR issues, including conflict resolution, performance management, and cultural sensitivity. Analytical mindset with the ability to leverage HR data to drive decisions. Proven ability to lead HR initiatives in a fast-paced and dynamic environment. In return, dss+ assures that you will have the opportunity to thrive in a fast-paced, rapidly growing consulting environment. You can build capabilities while delivering exceptional services, and really have an impact. That's something to be proud of! Let's see where our shared vision leads. We have a strong growth trajectory and a global footprint . click apply for full job details
Jul 17, 2025
Full time
Allow us to introduce ourselves. At dss+, we are not just your average operations consulting firm; we are implementers and change makers. Our passion lies in engaging organisations to craft resilient and sustainable business, guiding them through transformational changes in safety, risk and resilience and through their energy transition. We take the complex world of risk and sustainability and translate it into actionable roadmaps that work with our clients business. We implement, working side-by-side with our clients to deliver real, tangible results. dss + services fall into three core areas-operational risk management, operational excellence and sustainability-each bolstered by learning, development and culture change solutions and digital technologies. Teams around the globe work with clients in metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial and manufacturing, and private equity. We pride ourselves in combining industry experts and on the ground experience with strong people-centric change management capabilities. This creates the perfect blend to support our clients from intent to impact, enabling them to protect what they care for, transform their organisation, and sustain the changes required to make their vision a reality, in a practical actionable way. The HR Business Partner plays an essential role in establishing and driving HR programs/talent initiatives forward, while ensuring alignment with the strategic business objectives. Must possess business acumen and a clear understanding of company challenges to help address the organisation's and talent needs. This requires working across strategic, tactical and operational aspects, whilst navigating ambiguity and influencing effectively across all levels of a company. What can we offer? Working for dss+ gives you the chance to directly impact employee engagement and facilitation of end-to-end HR operational tasks and activities. Reporting to the Regional HR Leader in EMEA, this role enables you to drive continuous improvement of our HR Operational activities and employee engagement landscape. This is an opportunity to directly impact the success of HR systems and procedures for ongoing efficiency and effectiveness, in addition to contributing to an engaging work environment. What role will you play? This role is responsible for cultivating and elevating the impact of the employee experience, creating a connection with the employee career journey and enabling a culture, with the employee at the centre, while ensuring compliance with local labor laws. Additionally, continuing to drive efficiency and effectiveness across all HR generalist disciplines in Europe, while operating remotely from home with occasional travel. You will be hands on, providing end-to-end employee lifecycle / operational support including but not limited to the following engagement initiatives: Serve as a trusted partner to the organization, business leaders and HR team, to develop and implement effective HR policies and practices that will support the strategic growth of the business, whilst maintaining a focus on facilitating a positive employee experience across all touchpoints. Live and breathe the dss+ Core Values and Mission Critical Behaviours and encourage others to do the same. More information about our core values can be found here: dss+ Code of Conduct. Offer thought leadership regarding organizational and people-related strategy and execution. Provide timely information and/or education for all levels of the company on HR issues. Educate, coach and partner with managers on performance management and employee development goals. Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development. Participate in the continual development of HR programs including but not limited to recruitment, retention, compensation, benefits, and Learning & Development. Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results. Provide input to people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction. Educate team members on compensation practices, including compensation, performance feedback, performance calibration, and career transitions. Ongoing continuous improvement of employee experience, engagement and end-to-end lifecycle You will be responsible for: Strategic HR Partnership: Work with senior leadership teams to align HR strategies with business objectives and support the achievement of business goals across European countries. Talent Management & Development: Lead initiatives to identify, develop, and retain top talent across Europe. Support leadership development programs and succession planning. Employee Relations: Manage complex employee relations issues in a multi-country context, ensuring that company policies and local labor laws are followed. Act as a trusted advisor to managers and employees. Ownership and facilitation of activities supporting the employee lifecycle including onboarding and offboarding processes. Response and administration of employee related queries including governance around HR Policies and procedures. Define & adhere to process maps across all HR activities / pillars for consistency across all HR procedures and administrative requirements. Organizational Development: Provide guidance on organizational design, team dynamics, and change management processes. Support business transformation initiatives. Performance Management: Implement and drive the performance management process, ensuring consistent application across the region. Work with managers to set clear performance expectations and development goals. Compensation & Benefits: Monthly Payroll administration across Europe markets including via our internal team of HR coordinators and third party payroll service provider. Support the development and implementation of compensation and benefits programs that are competitive, compliant, and aligned with the business strategy. Lead benchmarking efforts and participate in compensation reviews. Compliance & Risk Management: Ensure adherence to local employment laws, regulations, and corporate policies in all European countries. Mitigate HR-related risks and ensure the company operates within a compliant framework. HR Metrics & Analytics: Leverage data to assess HR effectiveness and provide insights to the business. Develop KPIs related to talent acquisition, retention, and overall HR performance. Coordinate and administrate quarterly accruals including vacation and variable compensation. Change Management: Drive change initiatives in alignment with global and regional business transformations. Ensure smooth execution of HR change processes, fostering a positive employee experience. Cultural Alignment: Promote a unified company culture while respecting local customs and labor practices. Encourage diversity, equity, and inclusion initiatives across all teams Who are you today? You are passionate about employee engagement and administration of HR coordination in a dynamic, consulting context. You have demonstrated experience in a professional services or similar organisation with a successful track record as a true collaborator and implementer. You're comfortable with ambiguity, being able to deliver tangible outcomes and interacting with stakeholders across the organisation landscape. Key Qualifications: Experience: Proven HR experience, with at least 5 years in a business partner role in which you havesupported multiple European countries. Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification (e.g., CIPD, SHRM) is a plus. Languages: Fluency in English is required. Additional European languages (Spanish or Italian) are highly desirable. Expertise: Strong knowledge of European labor laws, employment practices, and HR compliance in various countries is essential. Experience with talent management, organizational development, and employee relations in a cross-border environment. Skills: Strategic thinking with a deep understanding of HR's role in achieving business goals. Strong interpersonal and communication skills with the ability to influence at all levels of the organization. Ability to manage complex HR issues, including conflict resolution, performance management, and cultural sensitivity. Analytical mindset with the ability to leverage HR data to drive decisions. Proven ability to lead HR initiatives in a fast-paced and dynamic environment. In return, dss+ assures that you will have the opportunity to thrive in a fast-paced, rapidly growing consulting environment. You can build capabilities while delivering exceptional services, and really have an impact. That's something to be proud of! Let's see where our shared vision leads. We have a strong growth trajectory and a global footprint . click apply for full job details
Senior Event Marketing Manager - Global Tech Event Series (12 month maternity) Job Sector Marketing / PR / Product Management Contract Type Contract Location London / Working from Home Up to £50k plus bonuses Job Reference MediaIQ-MX12mth-1039 Do you have extensive experience of running the visitor, partner and vendor acquisition for a large scale exhibition? Interested in a 12 month maternity cover contract where you will be in charge of the marketing for a global tech event series? Like the idea of working for a large scale, fast growing and highly innovative global events business? If yes, please read on The Company A large global exhibition and conference business with an innovative approach to growth and many leading global brands, seeks a Senior Event Marketing Manager. The Role of Senior Event Marketing Manager To create and deliver the visitor & buyer acquisition strategy for a global tech event series, through strategic marketing plans and targeted messaging for each customer segment Oversee the execution of all visitor & buyer marketing campaigns, and deliver growth in attendance, quality and engagement of our audience. Work with the Senior Leadership Team (Event Directors, Portfolio Director, Head of Content) to create content marketing programmes that drive new audiences, retain existing customer groups and grow the community. Work with the digital marketing teams (automation, web, PPC) and Visitor Marketing team (Marketing Manager and Executive) to ensure efficient and effective delivery against the strategic marketing plan. Create a strong 365 content plan - working with your and the content team - for all channels including email, web, social and virtual events and write compelling copy Manage the social media accounts Lead campaign team meetings to ensure that are all teams are integrated in their approach and working together to deliver against the plans and objectives Create clear, compelling and succinct briefs for the campaign team Analyse data from communication channels to ensure that each channel is effective and where necessary make changes to campaign plans and channels Report on and analyse pre-reg data Manage the day to day marketing budget and be responsible for the budget tracker, ensuring this delivers the required commercial results and ROI. This includes allocating budget to specific event activity, working with other marketing team heads to agree spend per channel/activity type; and regularly monitoring spend vs. results. Create deep insight of our visitors & buyers worldwide, including identifying gaps and strategies to fill them, to be able to attract, grow and nurture theaudience With the Visitor Marketing team, create and manage the partnership plan (including associations, professional bodies & media partners); acquire and manage the relationship with Tier 1 strategic partners, including media partners and key customers; work with team to enable them to acquire and manage Tier 2 partners; work with Campaigns and Client Delivery teams to ensure partnership contra requirements are fulfilled Work with digital marketing teams and Visitor Marketing team to ensure all plans translate into clear campaign and activity schedules, and meet required timelines, milestones and budgets; and that all elements of the plan are covered tactically, with someone accountable for delivering all aspects of the plan With Portfolio Director, provide aggregated reporting of event KPI performance vs. target, ensuring full ownership of monthly marketing KPIs, and weekly reporting. Skills and Experiences required for this Senior Event Marketing position Minimum five years' experience of creating highly effective tactical marketing plans. Strong experience of running the visitor, partner and vendor acquisition marketing programmes for a series of exhibitions. Experience growing and nurturing visitor/buyer communities. Experience in creating face-to-face and digital/online customer experiences. Practiced in managing and implementing all aspects of the marketing mix. Experience of developing customer insight and improving customer experience. Experience in stakeholder (internal and external) management. Experience in budget management, with an analytical, data-driven and highly structured approach to decision-making Results-focused, able to clearly demonstrate success via proven metrics. Proven relationship skills - able to build and develop working relationships across the business to facilitate the accomplishment of goals, leverage learning and share best practice. Proven track record in setting and hitting targets and KPIs with weekly reporting on performance updates. Ability to deliver presentations clearly, and succinctly convey information and ideas through a variety of media to individuals or groups within the team, in a manner that engages the audience and helps them understand and retain the message. Degree in business or marketing (desirable) If you tick the above boxes please apply and a consultant will be in touch should you make the shortlist.
Jul 17, 2025
Full time
Senior Event Marketing Manager - Global Tech Event Series (12 month maternity) Job Sector Marketing / PR / Product Management Contract Type Contract Location London / Working from Home Up to £50k plus bonuses Job Reference MediaIQ-MX12mth-1039 Do you have extensive experience of running the visitor, partner and vendor acquisition for a large scale exhibition? Interested in a 12 month maternity cover contract where you will be in charge of the marketing for a global tech event series? Like the idea of working for a large scale, fast growing and highly innovative global events business? If yes, please read on The Company A large global exhibition and conference business with an innovative approach to growth and many leading global brands, seeks a Senior Event Marketing Manager. The Role of Senior Event Marketing Manager To create and deliver the visitor & buyer acquisition strategy for a global tech event series, through strategic marketing plans and targeted messaging for each customer segment Oversee the execution of all visitor & buyer marketing campaigns, and deliver growth in attendance, quality and engagement of our audience. Work with the Senior Leadership Team (Event Directors, Portfolio Director, Head of Content) to create content marketing programmes that drive new audiences, retain existing customer groups and grow the community. Work with the digital marketing teams (automation, web, PPC) and Visitor Marketing team (Marketing Manager and Executive) to ensure efficient and effective delivery against the strategic marketing plan. Create a strong 365 content plan - working with your and the content team - for all channels including email, web, social and virtual events and write compelling copy Manage the social media accounts Lead campaign team meetings to ensure that are all teams are integrated in their approach and working together to deliver against the plans and objectives Create clear, compelling and succinct briefs for the campaign team Analyse data from communication channels to ensure that each channel is effective and where necessary make changes to campaign plans and channels Report on and analyse pre-reg data Manage the day to day marketing budget and be responsible for the budget tracker, ensuring this delivers the required commercial results and ROI. This includes allocating budget to specific event activity, working with other marketing team heads to agree spend per channel/activity type; and regularly monitoring spend vs. results. Create deep insight of our visitors & buyers worldwide, including identifying gaps and strategies to fill them, to be able to attract, grow and nurture theaudience With the Visitor Marketing team, create and manage the partnership plan (including associations, professional bodies & media partners); acquire and manage the relationship with Tier 1 strategic partners, including media partners and key customers; work with team to enable them to acquire and manage Tier 2 partners; work with Campaigns and Client Delivery teams to ensure partnership contra requirements are fulfilled Work with digital marketing teams and Visitor Marketing team to ensure all plans translate into clear campaign and activity schedules, and meet required timelines, milestones and budgets; and that all elements of the plan are covered tactically, with someone accountable for delivering all aspects of the plan With Portfolio Director, provide aggregated reporting of event KPI performance vs. target, ensuring full ownership of monthly marketing KPIs, and weekly reporting. Skills and Experiences required for this Senior Event Marketing position Minimum five years' experience of creating highly effective tactical marketing plans. Strong experience of running the visitor, partner and vendor acquisition marketing programmes for a series of exhibitions. Experience growing and nurturing visitor/buyer communities. Experience in creating face-to-face and digital/online customer experiences. Practiced in managing and implementing all aspects of the marketing mix. Experience of developing customer insight and improving customer experience. Experience in stakeholder (internal and external) management. Experience in budget management, with an analytical, data-driven and highly structured approach to decision-making Results-focused, able to clearly demonstrate success via proven metrics. Proven relationship skills - able to build and develop working relationships across the business to facilitate the accomplishment of goals, leverage learning and share best practice. Proven track record in setting and hitting targets and KPIs with weekly reporting on performance updates. Ability to deliver presentations clearly, and succinctly convey information and ideas through a variety of media to individuals or groups within the team, in a manner that engages the audience and helps them understand and retain the message. Degree in business or marketing (desirable) If you tick the above boxes please apply and a consultant will be in touch should you make the shortlist.
Select how often (in days) to receive an alert: Location: Hybrid working, with travel to Coventry office Advertised Salary: £75,000 - £80,000 Job Function: Information Technology Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Protecting the digital backbone of our business Lead the charge in cyber risk governance and resilience As our Cyber Risk Manager , you'll be at the forefront of safeguarding Cadent's digital infrastructure. This isn't just about compliance-it's about embedding a culture of proactive risk management, ensuring our systems, data, and people are protected against evolving cyber threats. You'll lead a team of analysts and work closely with IT and Cyber functional leaders to shape and maintain a robust risk and compliance framework. From managing audits and regulatory requirements to driving continuous improvement in risk profiling and control assurance, your work will underpin the security and resilience of our operations. This is a high-impact role with strategic visibility, offering the opportunity to influence at the highest levels while mentoring a capable team. If you're passionate about cyber governance and ready to make a difference, this is your chance to lead from the front. Why you will love this role: Strategic Influence - Operate at the heart of Cadent's digital risk strategy, shaping how we manage and mitigate cyber threats. Leadership Impact - Lead a team of risk and compliance professionals, driving performance and embedding best practices. Cross-Functional Collaboration - Work with internal and external stakeholders, including audit and assurance teams, to ensure compliance and resilience. Continuous Improvement - Champion knowledge sharing and innovation in risk management and cyber governance. Regulatory Responsibility - Own compliance with NIS Regulations and internal governance standards. Skills and Experience Cyber Governance Expertise - Proven experience in IT risk management, control frameworks, and regulatory compliance. Professional Credentials - Certifications such as ISO, COBIT, CGEIT, MoR, P3O, PMP, or CRISC. Leadership Skills - Ability to lead, influence, and challenge senior stakeholders with confidence. Analytical Mindset - Skilled in risk assessment, control testing, and performance monitoring. Communication Excellence - Clear, concise reporting and the ability to translate complex risk concepts for diverse audiences. Looking to take the next step in your cyber career? Join us as a Cyber Risk Manager and help shape the future of digital resilience at Cadent. Apply now to be part of a team that's securing the systems that keep the nation moving. Please note that this position will close on 23rd July, with interviews scheduled to commence from the following week Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Annual bonus Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.
Jul 17, 2025
Full time
Select how often (in days) to receive an alert: Location: Hybrid working, with travel to Coventry office Advertised Salary: £75,000 - £80,000 Job Function: Information Technology Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Protecting the digital backbone of our business Lead the charge in cyber risk governance and resilience As our Cyber Risk Manager , you'll be at the forefront of safeguarding Cadent's digital infrastructure. This isn't just about compliance-it's about embedding a culture of proactive risk management, ensuring our systems, data, and people are protected against evolving cyber threats. You'll lead a team of analysts and work closely with IT and Cyber functional leaders to shape and maintain a robust risk and compliance framework. From managing audits and regulatory requirements to driving continuous improvement in risk profiling and control assurance, your work will underpin the security and resilience of our operations. This is a high-impact role with strategic visibility, offering the opportunity to influence at the highest levels while mentoring a capable team. If you're passionate about cyber governance and ready to make a difference, this is your chance to lead from the front. Why you will love this role: Strategic Influence - Operate at the heart of Cadent's digital risk strategy, shaping how we manage and mitigate cyber threats. Leadership Impact - Lead a team of risk and compliance professionals, driving performance and embedding best practices. Cross-Functional Collaboration - Work with internal and external stakeholders, including audit and assurance teams, to ensure compliance and resilience. Continuous Improvement - Champion knowledge sharing and innovation in risk management and cyber governance. Regulatory Responsibility - Own compliance with NIS Regulations and internal governance standards. Skills and Experience Cyber Governance Expertise - Proven experience in IT risk management, control frameworks, and regulatory compliance. Professional Credentials - Certifications such as ISO, COBIT, CGEIT, MoR, P3O, PMP, or CRISC. Leadership Skills - Ability to lead, influence, and challenge senior stakeholders with confidence. Analytical Mindset - Skilled in risk assessment, control testing, and performance monitoring. Communication Excellence - Clear, concise reporting and the ability to translate complex risk concepts for diverse audiences. Looking to take the next step in your cyber career? Join us as a Cyber Risk Manager and help shape the future of digital resilience at Cadent. Apply now to be part of a team that's securing the systems that keep the nation moving. Please note that this position will close on 23rd July, with interviews scheduled to commence from the following week Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Annual bonus Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.
About TodayTix Group: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix , New York Theatre Guide , London Theatre Guide , Show-Score , Arthouse , and Secret Cinema , TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live experiences. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact. We're seeking a Senior Product Manager to lead our acquisition product efforts globally-someone who thrives on data, moves fast, and obsesses over what makes a user convert. In this role, you will own the user journey from first touch through to first purchase, driving improvements in conversion rate, value communication, and pricing display across our global marketplace. You'll partner closely with product managers focused on retention and lifecycle, as well as with marketing and creative teams to ensure a seamless experience across channels. This role sits at the intersection of growth, user experience, and business strategy. It's perfect for someone who combines a consumer product mindset with a sharp performance orientation-someone who's excited to experiment, iterate, and win fast. Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Success Metrics: First-time conversion rate uplift: Increase the percentage of new users who complete a purchase within their first session or within a defined activation window (e.g., 7 days). Acquisition-driven revenue growth: Contribution of acquisition funnel optimizations to topline revenue, broken down by region. A/B test velocity and impact: Track the number of A/B tests shipped each quarter and the percentage that lead to statistically significant positive outcomes. Targets to be defined as baseline data is established. Improvement in acquisition funnel KPIs: Includes bounce rate, CTR on key landing pages, and drop-off rates across onboarding steps. User satisfaction with first-time experience, as measured by user surveys, NPS, or app store reviews (filtered by first-time users or sessions). What You'll Do: Own and optimize the acquisition funnel across the TodayTix website and app (iOS and Android). This includes category and other landing pages, PDPs and onboarding flows Identify and prioritize opportunities by using data, experimentation, and user insights to uncover pain points and drive measurable improvements across onboarding, show discovery and pricing displays. Partner closely with our performance marketing team to align on user intent, landing experience, and personalization opportunities Lead A/B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in measurable impact We're Looking for Someone With: The ability to solve for global needs and make local market adaptions in digital experiences 6-8 years of product management experience at a leading consumer or e-commerce brand Clear track record of fully owning and optimizing conversion funnels, with fluency in experimentation and data analysis Strong strategic thinking, analytical and communication skills-can clearly articulate product vision, tradeoffs, and size and track business impact Experience in a global product role, including work across multiple markets Comfort working in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Generous pension match -Access to a bespoke Pension scheme -Complimentary tickets to shows and events -Employee Assistance Programme -Access to a corporate rate Vitality PMI plan -Healthcare cash plan -Season Ticket loans -Birthday off -Three months of fully paid Parental Leave -Employee Charity Donation Matching -Work From Home budget -Annual Professional Development Budget -Cycle to work scheme -Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our UK Privacy policy, click here .
Jul 17, 2025
Full time
About TodayTix Group: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix , New York Theatre Guide , London Theatre Guide , Show-Score , Arthouse , and Secret Cinema , TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they'll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live experiences. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact. We're seeking a Senior Product Manager to lead our acquisition product efforts globally-someone who thrives on data, moves fast, and obsesses over what makes a user convert. In this role, you will own the user journey from first touch through to first purchase, driving improvements in conversion rate, value communication, and pricing display across our global marketplace. You'll partner closely with product managers focused on retention and lifecycle, as well as with marketing and creative teams to ensure a seamless experience across channels. This role sits at the intersection of growth, user experience, and business strategy. It's perfect for someone who combines a consumer product mindset with a sharp performance orientation-someone who's excited to experiment, iterate, and win fast. Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Success Metrics: First-time conversion rate uplift: Increase the percentage of new users who complete a purchase within their first session or within a defined activation window (e.g., 7 days). Acquisition-driven revenue growth: Contribution of acquisition funnel optimizations to topline revenue, broken down by region. A/B test velocity and impact: Track the number of A/B tests shipped each quarter and the percentage that lead to statistically significant positive outcomes. Targets to be defined as baseline data is established. Improvement in acquisition funnel KPIs: Includes bounce rate, CTR on key landing pages, and drop-off rates across onboarding steps. User satisfaction with first-time experience, as measured by user surveys, NPS, or app store reviews (filtered by first-time users or sessions). What You'll Do: Own and optimize the acquisition funnel across the TodayTix website and app (iOS and Android). This includes category and other landing pages, PDPs and onboarding flows Identify and prioritize opportunities by using data, experimentation, and user insights to uncover pain points and drive measurable improvements across onboarding, show discovery and pricing displays. Partner closely with our performance marketing team to align on user intent, landing experience, and personalization opportunities Lead A/B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in measurable impact We're Looking for Someone With: The ability to solve for global needs and make local market adaptions in digital experiences 6-8 years of product management experience at a leading consumer or e-commerce brand Clear track record of fully owning and optimizing conversion funnels, with fluency in experimentation and data analysis Strong strategic thinking, analytical and communication skills-can clearly articulate product vision, tradeoffs, and size and track business impact Experience in a global product role, including work across multiple markets Comfort working in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Generous pension match -Access to a bespoke Pension scheme -Complimentary tickets to shows and events -Employee Assistance Programme -Access to a corporate rate Vitality PMI plan -Healthcare cash plan -Season Ticket loans -Birthday off -Three months of fully paid Parental Leave -Employee Charity Donation Matching -Work From Home budget -Annual Professional Development Budget -Cycle to work scheme -Employee Referral Bonus TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our UK Privacy policy, click here .
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our Marketing team is passionate about creating an environment where people can be creative and trailblazing in order to do their best work. We are looking for a Retail Senior Marketing Manager, to join our Marketing team at our Travel Retail Head Office in Aldgate East, central London. The main purpose of this role is managing the day-to-day delivery of printed POS and digital advertising screen materials to WHSmith Travel stores. What you will be doing: Marketing Operational Leadership: Lead the planning and execution of all in-store marketing campaigns, including print POS, digital screen content, and flagship window takeovers across our UK and international retail estate. Cross-Brand Management: Deliver campaigns across a diverse brand portfolio (WHSmith, InMotion, Curi.o.city), ensuring each maintains its unique identity while aligning to central business, brand and operational excellence. Agency & Supplier Management: Own relationships with print suppliers to ensure timely, cost-effective deliver of all point-of-sale materials. Manage digital content production through our digital screen agency, ensuring all content aligns with brand guidelines and our content framework, delivered with industry leading animation. Retail Media & External Brand Collaboration: Partner with our retail media agency and external brand partners to deliver standout media campaigns in high-visibility retail locations, including window activations and LED screen placements. Budget Ownership: Own the end-to-end marketing budget which is 90% retail marketing, maintaining rigorous tracking and forecasting, identifying risks early, and taking corrective action to stay within budget. Team Leadership: Lead and develop a team of 6 Marketing Executives, setting clear priorities, holding daily team check-ins and regular 1:1s to manage workflow, remove blockers, and ensure delivery against tight deadlines. Stakeholder Engagement: Work closely with the Brand & Marketing Director to align on campaign milestones, trading actions, and risk mitigation. Ensure clear and timely communication of progress and performance across the business. Marketing Leadership Team - Play a key role within the Marketing Leadership Team, driving engagement, ensuring alignment to critical paths, fostering innovation, and consistently championing a positive brand culture. What we are looking for: You have solid experience in retail marketing in a fast pace environment You are confident in POS, or in-store activation within a multi-site or consumer-facing environment Skilled in project management, you've led promotional cycles and campaigns across print and digital, from concept to in-store execution. Highly proficient in Excel, able to manage complex distribution and artworking briefs with accuracy. You combine strong attention to detail with a solution-oriented mindset, ensuring high-quality output under pressure. Comfortable working at pace and meeting tight deadlines, you naturally manage multiple priorities, including direct reports. An excellent communicator, you work confidently across all levels and functions. Experienced in agency and supplier management, with a strong grasp of brand consistency and operational delivery. Budget ownership and commercial awareness are second nature to you. Experience with digital signage or screen content is a strong plus. You're looking to join a growing, ambitious team where you can make an impact and progress your career.• How we reward our teams: Competitive salary and car allowance Annual bonus based on company and personal performance Hybrid working model from home and in the office 25 days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Finish at 4pm on a Friday Competitive pension contribution Staff discount card for stores and online About us: Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. For UK and International Travel our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It's perfect for people who are happy to use their initiative and embrace life outside their comfort zone. At WHSmith, we're all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you-you're welcome here. We're also open to flexible working where possible, so if that's something you need, let's chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know-we're happy to help!
Jul 17, 2025
Full time
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our Marketing team is passionate about creating an environment where people can be creative and trailblazing in order to do their best work. We are looking for a Retail Senior Marketing Manager, to join our Marketing team at our Travel Retail Head Office in Aldgate East, central London. The main purpose of this role is managing the day-to-day delivery of printed POS and digital advertising screen materials to WHSmith Travel stores. What you will be doing: Marketing Operational Leadership: Lead the planning and execution of all in-store marketing campaigns, including print POS, digital screen content, and flagship window takeovers across our UK and international retail estate. Cross-Brand Management: Deliver campaigns across a diverse brand portfolio (WHSmith, InMotion, Curi.o.city), ensuring each maintains its unique identity while aligning to central business, brand and operational excellence. Agency & Supplier Management: Own relationships with print suppliers to ensure timely, cost-effective deliver of all point-of-sale materials. Manage digital content production through our digital screen agency, ensuring all content aligns with brand guidelines and our content framework, delivered with industry leading animation. Retail Media & External Brand Collaboration: Partner with our retail media agency and external brand partners to deliver standout media campaigns in high-visibility retail locations, including window activations and LED screen placements. Budget Ownership: Own the end-to-end marketing budget which is 90% retail marketing, maintaining rigorous tracking and forecasting, identifying risks early, and taking corrective action to stay within budget. Team Leadership: Lead and develop a team of 6 Marketing Executives, setting clear priorities, holding daily team check-ins and regular 1:1s to manage workflow, remove blockers, and ensure delivery against tight deadlines. Stakeholder Engagement: Work closely with the Brand & Marketing Director to align on campaign milestones, trading actions, and risk mitigation. Ensure clear and timely communication of progress and performance across the business. Marketing Leadership Team - Play a key role within the Marketing Leadership Team, driving engagement, ensuring alignment to critical paths, fostering innovation, and consistently championing a positive brand culture. What we are looking for: You have solid experience in retail marketing in a fast pace environment You are confident in POS, or in-store activation within a multi-site or consumer-facing environment Skilled in project management, you've led promotional cycles and campaigns across print and digital, from concept to in-store execution. Highly proficient in Excel, able to manage complex distribution and artworking briefs with accuracy. You combine strong attention to detail with a solution-oriented mindset, ensuring high-quality output under pressure. Comfortable working at pace and meeting tight deadlines, you naturally manage multiple priorities, including direct reports. An excellent communicator, you work confidently across all levels and functions. Experienced in agency and supplier management, with a strong grasp of brand consistency and operational delivery. Budget ownership and commercial awareness are second nature to you. Experience with digital signage or screen content is a strong plus. You're looking to join a growing, ambitious team where you can make an impact and progress your career.• How we reward our teams: Competitive salary and car allowance Annual bonus based on company and personal performance Hybrid working model from home and in the office 25 days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Finish at 4pm on a Friday Competitive pension contribution Staff discount card for stores and online About us: Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. For UK and International Travel our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It's perfect for people who are happy to use their initiative and embrace life outside their comfort zone. At WHSmith, we're all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you-you're welcome here. We're also open to flexible working where possible, so if that's something you need, let's chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know-we're happy to help!
Senior Marketing Manager, EU Distributor Markets (Hybrid) page is loaded Senior Marketing Manager, EU Distributor Markets (Hybrid) Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ- Joining the team during a time of tremendous expansion and innovation, the Senior Marketing Manager position is responsible for leading and delivering, in conjunction with our channel partners, the annual Marketing Plan for the Omnipod brand in all EU Distributor Markets. This position is also responsible for leading the development of an initial Marketing plan for expansion markets where the route to market has been determined to be through a channel partner. A key objective of the role is to influence, develop and implement the short and long-term strategy to deliver consistent double digit topline growth across multiple diverse markets. Key duties will include leading the EU Distributor marketing team on the implementation and management of the product strategy, channel and customer propositions and messaging together with an understanding of key metrics through our third-party channel partners. An ability to share best practice in marketing plans and programmes to drive improvement and ensure successful achievement of strategic growth targets will be critical. Marketing strategies will include brand campaigns, channel strategies, digital content plans as well as patient programmes, key opinion leader and HCP engagement, loyalty building initiatives such as events and local advocacy partnering. The role will also be expected to identify medical education and clinical evidence opportunities for the brand in our partner markets. This position will work closely with all our channel partners to deliver excellence in marketing ensuring compliance to Insulet values. Ability to influence internally will also be important as this position will work closely with the Senior Director of Distributor Markets, Product Manager for Distributor Markets, Clinical Training Lead, Legal, Medical, and central marketing functions. Responsibilities: Working with channel partners and central marketing function to anticipate the needs of the market by understanding key dynamics including clinical trends, care delivery and payment. Working with channel partners to builds insights, knowledge and understanding of your Country/Region and local health care systems and market dynamics Working with partner organizations and centralized marketing function in the formulation of marketing and product strategies as well as initial and annual marketing plans. Builds insights and knowledge of the customer and market and communicates this internally. Creates in partnership with channel partners and central marketing function to develop successful customer orientated marketing plans. Assesses the brand and develops the brand and commercial needs (margin, competitor advantage, and positioning and value propositions) for your Country/Region. Leads and delivers overall brand management for the Country/Region. This includes a mix of marketing programmes in order to drive key brand performance metrics such as sales, awareness and equity. Supports the development of the digital marketing channels for health care professionals, patients and health care providers within channel partners. Working with channel partners to Identify key opinion leaders and drives programmes to deliver thought leadership for the brand and relationship development for Insulet. Identify, support development and deliver new evidence for the brand and strengthen existing ones for Distributor Markets Manage budget for the respective Country/Region they are managing. Will be responsible for allocating and monitoring spend to ensure the budget is optimized and cost savings identified. Leading and Developing the EU Distributor Marketing Team JOB QUALIFICATIONS Education/Experience Bachelor's Degree in Marketing/Business/ Life Science. Demonstrated experience in a medical device, pharmaceutical marketing or sales/commercial function. Experience in diabetes is a bonus. Versed in MS Office package, Adobe and database applications Skills / Competencies Required Fluent in English, a second language would be advantageous Ability to work in a complex and collaborative environment. Has a proven track record of driving acquisition through new and innovating marketing techniques Influencing skills - Ability to influence third party organisations in the development of robust planning. Ability to develop business case for new programs, including demonstrating potential ROI Demonstrated strategic thinking capabilities with forward looking perspective. Strong communication, leadership and collaboration skills are required with proven ability to build and maintain relationships with a diverse group of people and across organisations. Adept at adapting plans effectively for optimal impact across multiple geographies. Experienced relationship-management expertise, and project management skills. Exceptional communication skills and ability to influence without authority, including demonstrated experience gaining senior leader perspectives and support. Familiarity with complex, competitive markets preferred. Excellent organizational skills with ability to project plan. Excellent PowerPoint and presentation skills. Good Excel understanding and basic modelling ability. Demonstrated ability to manage concurrent, complex, and cross-functional projects required. Passion and drive to support people with Type 1 diabetes to live life to the full. Excellent oral and written communication and social skills Easily adapts to new/changing environments Marketing asset approval process and systems experience Desired People management experience Medical device or pharmaceutical sales experience Experience working with distributor partners Understanding of the EU Med Tech promotional guidelines for healthcare professionals and direct to consumer. Travel This is a role working across multiple European markets so regular travel is a requirement of the role. Approximately 40% of time. Note: This position is hybrid Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here .
Jul 17, 2025
Full time
Senior Marketing Manager, EU Distributor Markets (Hybrid) page is loaded Senior Marketing Manager, EU Distributor Markets (Hybrid) Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ- Joining the team during a time of tremendous expansion and innovation, the Senior Marketing Manager position is responsible for leading and delivering, in conjunction with our channel partners, the annual Marketing Plan for the Omnipod brand in all EU Distributor Markets. This position is also responsible for leading the development of an initial Marketing plan for expansion markets where the route to market has been determined to be through a channel partner. A key objective of the role is to influence, develop and implement the short and long-term strategy to deliver consistent double digit topline growth across multiple diverse markets. Key duties will include leading the EU Distributor marketing team on the implementation and management of the product strategy, channel and customer propositions and messaging together with an understanding of key metrics through our third-party channel partners. An ability to share best practice in marketing plans and programmes to drive improvement and ensure successful achievement of strategic growth targets will be critical. Marketing strategies will include brand campaigns, channel strategies, digital content plans as well as patient programmes, key opinion leader and HCP engagement, loyalty building initiatives such as events and local advocacy partnering. The role will also be expected to identify medical education and clinical evidence opportunities for the brand in our partner markets. This position will work closely with all our channel partners to deliver excellence in marketing ensuring compliance to Insulet values. Ability to influence internally will also be important as this position will work closely with the Senior Director of Distributor Markets, Product Manager for Distributor Markets, Clinical Training Lead, Legal, Medical, and central marketing functions. Responsibilities: Working with channel partners and central marketing function to anticipate the needs of the market by understanding key dynamics including clinical trends, care delivery and payment. Working with channel partners to builds insights, knowledge and understanding of your Country/Region and local health care systems and market dynamics Working with partner organizations and centralized marketing function in the formulation of marketing and product strategies as well as initial and annual marketing plans. Builds insights and knowledge of the customer and market and communicates this internally. Creates in partnership with channel partners and central marketing function to develop successful customer orientated marketing plans. Assesses the brand and develops the brand and commercial needs (margin, competitor advantage, and positioning and value propositions) for your Country/Region. Leads and delivers overall brand management for the Country/Region. This includes a mix of marketing programmes in order to drive key brand performance metrics such as sales, awareness and equity. Supports the development of the digital marketing channels for health care professionals, patients and health care providers within channel partners. Working with channel partners to Identify key opinion leaders and drives programmes to deliver thought leadership for the brand and relationship development for Insulet. Identify, support development and deliver new evidence for the brand and strengthen existing ones for Distributor Markets Manage budget for the respective Country/Region they are managing. Will be responsible for allocating and monitoring spend to ensure the budget is optimized and cost savings identified. Leading and Developing the EU Distributor Marketing Team JOB QUALIFICATIONS Education/Experience Bachelor's Degree in Marketing/Business/ Life Science. Demonstrated experience in a medical device, pharmaceutical marketing or sales/commercial function. Experience in diabetes is a bonus. Versed in MS Office package, Adobe and database applications Skills / Competencies Required Fluent in English, a second language would be advantageous Ability to work in a complex and collaborative environment. Has a proven track record of driving acquisition through new and innovating marketing techniques Influencing skills - Ability to influence third party organisations in the development of robust planning. Ability to develop business case for new programs, including demonstrating potential ROI Demonstrated strategic thinking capabilities with forward looking perspective. Strong communication, leadership and collaboration skills are required with proven ability to build and maintain relationships with a diverse group of people and across organisations. Adept at adapting plans effectively for optimal impact across multiple geographies. Experienced relationship-management expertise, and project management skills. Exceptional communication skills and ability to influence without authority, including demonstrated experience gaining senior leader perspectives and support. Familiarity with complex, competitive markets preferred. Excellent organizational skills with ability to project plan. Excellent PowerPoint and presentation skills. Good Excel understanding and basic modelling ability. Demonstrated ability to manage concurrent, complex, and cross-functional projects required. Passion and drive to support people with Type 1 diabetes to live life to the full. Excellent oral and written communication and social skills Easily adapts to new/changing environments Marketing asset approval process and systems experience Desired People management experience Medical device or pharmaceutical sales experience Experience working with distributor partners Understanding of the EU Med Tech promotional guidelines for healthcare professionals and direct to consumer. Travel This is a role working across multiple European markets so regular travel is a requirement of the role. Approximately 40% of time. Note: This position is hybrid Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here .
