40 jobs found

PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. As a Solution Architect , you'll work with business and IT leaders to shape technology strategies and drive our enterprise architecture forward. Your focus will be on the Enterprise Enablement domain, which supports business planning, supply chain, operations, finance, HR, and productivity services. You'll play a key role in defining solution architectures, guiding implementation teams, and ensuring alignment with our technology roadmap. What you'll be doing: Enterprise Architecture & Strategy Define the target state architecture for enterprise enablement, linking business capabilities with technology strategies. Assess current systems and recommend modernisation and optimization approaches. Develop and communicate architectural roadmaps to business and IT teams. Stay updated on emerging technologies and assess their impact. Design scalable, cost-effective solution architectures for sophisticated, multi-phase global projects. Collaborate with vendors, analysts, and internal teams to evaluate solution options. Guide teams through architecture decisions, approvals, and implementation . Lead proof of concepts (PoCs) to test new technologies. Governance & Best Practices Establish and enforce architecture principles, standards, and frameworks . Ensure solution designs align with future state architecture . Review and approve project deliverables for architectural compliance . Lead on architecture proposals and recommendations to partners and project teams. Partner with engineering, security, data, and AI teams to solve architectural challenges. Work with supplier partners to drive value from their products and roadmaps. Mentor junior architects and contribute to standard methodologies across Sony's architecture teams. What We're Looking For: 8+ years as a Solution Architect on large-scale projects (e.g., ERP, HR platforms). Experience in designing enterprise-grade solutions that are scalable and cost-effective. Architecture leadership role across at least two of sales, operations, finance, and HR systems. Communicating complex technical topics to a senior level and across IT and the business. Evaluating technology solutions through RFIs, RFPs, and PoCs . Proven in applying enterprise architecture frameworks (e.g., Archimate). Experienced in architecture modelling in tools (e.g., Bizzdesign). Preferred Qualifications Degree in Computer Science, IT, or related field . Background in solution design, software development, or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure, Google Cloud) and AI/ML enablement . Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Job Description: Senior Solutions Engineer 3CLogic is a global provider of voice and SaaS solutions to enterprise and Global 2000 organizations worldwide. A strategic ServiceNow and SAP partner, the company is among the leaders digitally transforming customer and employee experiences, voice-enabled self-service, remote work, and the application of AI to drive better customer outcomes. We are growing quickly and are looking for energetic candidates seeking to join a fast-paced company and market! If so, please send a copy of your resume and cover letter. Location: Europe and EU countries with a preference for Great Britain. English language fluency required. Description: 3CLogic is expanding our sales organization to meet the demands of a rapidly growing industry and is seeking experienced Senior Sales Engineers to join our team. In this pivotal role, you will support regional account executives in acquiring and retaining customers by employing top-tier technical pre-sales consultancy skills to articulate the power, value, and ease of use of the 3CLogic platform. This is a hands-on technical role requiring a professional adept at both broad and in-depth solution delivery and positioning throughout the sales cycle. Job Responsibilities: Collaborate with Account Executives in customer discovery sessions to understand their current state, identify key business challenges, and align the 3CLogic solution to meet their objectives. Develop and contribute to sales campaigns aimed at transforming Customer Service Operations, Employee Services, and IT Helpdesks through advanced contact centre capabilities. Maintain and enhance a showcase of 3CLogic solutions integrated with leading CRMs and Customer Service Management platforms (ServiceNow, Salesforce, SAP Service Cloud). Design and manage initiatives that equip and support Account Executives in demonstrating the value of the 3CLogic Cloud Contact Centre offering. Assist prospective customers in evaluating contact center platforms by supporting technical RFP responses. Work alongside sales personnel to assess customer requirements and conduct pre-demo needs analysis. Provide mentoring and training to colleagues across the organization. Deliver tailored and standardized product demonstrations to prospects and existing customers, both in person and via virtual platforms such as Zoom. Develop and maintain product demonstration scripts and scenarios, ensuring a robust and engaging demo environment. Support prospective customers in scoping the implementation of the 3CLogic platform to align with their business needs. Lead the scoping and delivery of Proof of Concept (PoC) and Proof of Value (PoV) engagements with prospective clients. Respond to Requests for Information (RFI) and Requests for Proposal (RFP). Stay up to date with product developments and releases to ensure comprehensive knowledge for demonstrations and PoC/PoV engagements. Support marketing initiatives, including user conferences, trade shows, and webinars. Maintain an in-depth understanding of the competitive landscape, identifying and articulating key differentiators. Gather, document, and share product feedback and competitive intelligence from customers to inform internal development discussions with product management. Develop expertise in the business and technical challenges addressed by 3CLogic's solutions, including compliance with key regulations, evolving business needs, and security considerations. Serve as a subject matter expert at executive briefings and marketing events. Required Qualifications: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent professional experience. At least 5 years of relevant experience in sales, technical, or customer-facing roles, ideally within a SaaS environment. At least 3 years of experience working with ServiceNow, either through relevant sales / pre-sales roles or via ServiceNow certifications (such as System Administrator, Implementation Specialist, Application Developer, ITSM, or CSM). Experience in delivering tailored technical demonstrations and presenting use cases. Strong presentation skills, with the ability to build trust across both technical and non-technical audiences. A proven track record of successfully closing complex, enterprise-level deals in collaboration with sales teams. Confidence and expertise in discussing technical and data architecture. Ability to quickly learn, interpret, and articulate complex technical concepts. A creative and analytical approach to problem-solving, with the ability to address challenges across various business sectors. Strong understanding of cloud software architecture, APIs, and integration methodologies. Willingness to travel up to 25% as required. Preferred Qualifications: Experience with CRM solutions including Salesforce and SAP is highly desirable. Practical experience with multiple CRM platforms (including Salesforce and SAP) in addition to ServiceNow. Seven or more years of experience in enterprise software sales, particularly within customer experience (CX), contact center, or related technologies. Expertise in voice technology, including speech analytics, Natural Language Understanding (NLU), voice bots, and Interactive Voice Response (IVR) systems. Experience with AI and machine learning applications in customer service environments.

Job Description Wanted! Senior Engineer to build Salesforce Integration with 3rd party Suppliers and external systems to provide a customer 360 View and feed business intelligence solutions with raw data. Bring your Salesforce and AWS expertise and join our Salesforce Engineering team to help us shape and deliver our customer service and self-service vision. No relocation assistance is offered for this position Core Responsibilities As a senior engineer, you'll be responsible for defining and delivering a connected Salesforce Solution to our Customer Service Centre, working in synergy with our product and design teams. On a day-to-day basis, the role will involve: Ensure best practices are being followed and continuously improve our developer guidelines Be a passionate AWS & Integration Subject Matter expert and help guide the engineering teams to efficient and effective solutions Design and develop AWS integrations with Salesforce Manage AWS Development Pipelines in GitHub and help troubleshoot build and deployment issues Design and Document the Salesforce and AWS architecture Do you have what it takes? 3 years plus experience of AWS experience High Quality Documentation of integration architectures REST APIs Event processing Experience of delivering Salesforce solutions with integrations to external systems via AWS Experience of DevOps processes and CI/CD deployment using Salesforce CLI and GitHub Actions Nice to have Salesforce Service Cloud, Apex & LWC development What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Join the LEGO team today.

Select how often (in days) to receive an alert: Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. The opportunity: Powered by a community of world-class talent and unique data and technology capabilities, we transform possibilities into realities. In this position, you'll join the Digital Transformation Delivery sub-practice within the Digital Transformation Consulting (DTC) team. You will operate within a fast-paced Consulting environment, comprised of more than 850 diverse and high performing experts worldwide. Our teams work on challenging digital projects that deliver creative and innovative solutions across multiple industries and sectors. Our clients require business transformation programmes that typically need complex technologies and supplier ecosystems. Covering from small to medium sized enterprises to large public sector department, we support our clients and members of society to live, work and develop sustainably, in a safe and secure information space. The Digital Transformation Delivery practice works with clients to develop and expand their digital capabilities by understanding their digital transformation journey and future roadmap and advising on the appropriate methodologies and solutions to best achieve their goals. The candidates must be eligible to obtain a security clearance to SC level. To be eligible to SC Clearance, the candidates should have lived and worked in the UK for past 5+ years. Location: No Fixed The position requires regular domestic and international travel with an average of 2-3 days per week on site or as the need arises. Role and responsibilities: We are looking for a highly motivated, driven and experienced Solution Architect who will be leading the engagement delivery with existing or new client - this may be advisory or transformation delivery. You will be expected to shape the way the engagement is defined and delivered, manage the client relationship at senior/ board level and provide leadership, direction and support for the delivery team. You will also be expected to have strong commercial and financial awareness and management skills to ensure a successful delivery for Eviden as well as for the client. The role will require the ability to lead on business development including the development of compelling bid responses and delivering client presentation to secure new work for the team. You will have line management responsibility and play a key part in the on-going development of our people and market facing offerings. Key responsibilities: Engagement management including financial controls such as client invoicing, status reporting, risk and issue management People management including team leadership and staff development Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. Create system and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles Develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements Consult with customers, understand their concerns and develop hypothesis based on findings that can be customer tested Suggest recommendations and benefits and present a delivery plan Define and integrate digital solutions into an organisation's strategy and vision Prepare and lead (as necessary or as part of a team) customer presentations, outlining recommended solution architectures and benefits Develop and contribute to thought leadership around architecture and solution offerings and related value propositions Technically lead the preparation of bid responses to RFPs and develop the solutions based on case studies Create and manage project/engagement financial models, including reviews and approvals Required Skills and Experience: Demonstrated leadership, excellent problem solving and analytical skills Knowledge of Application and Cloud technologies such as: AWS, Azure, Google, SalesForce, Pega, ServiceNow, SAP. Demonstrable experience in one or more hyperscaler platforms is required. A good understanding of, or certification in, TOGAF (or equivalent framework) and how it is applied to the customer landscape A strong understanding of requirements management and the ability to show clear linkage between the digital choices and solutions that will be delivered. Understanding of data and security architecture Experience of using Archimate notation to create enterprise and solution architecture models and diagrams, preferably with SparxEA or BizDesign. A good understanding of the complete digital solutions delivery lifecycle with awareness of ITIL and DevSecOps. Strong client facing consultative skills, including the ability to ask open engaging questions, analyse information, test or develop new hypothesis and create high quality client deliverables. Experience in facilitating client facing workshops. A good understanding of programme and project management methods including both waterfall and agile, ideally experience with Prince and Scaled Agile Framework (SAFe). Desirable Skills and Experience: As a Solutions Architect, you would be expected to have a wide base of technical knowledge and understanding with specialities relevant to today's IT landscape. This could include: Certification in one or more Cloud technologies Understanding of application hosting deployment approaches: IaaS, PaaS, SaaS, containers, microservices Certification in TOGAF or equivalent framework Experience of working with the Government Digital Services (GDS) Way Appreciation of high-level Network architecture in on prem and cloud deployments IOT / Blockchain Understanding of business case development Insight into market and industry trends, and their impact on customer solutions Service design and the fundamentals of ITIL including change management We care for our employees by providing: 25 days of Annual leave + an option to purchase more through our Flexible Benefits Flex benefits system - exciting opportunity to choose your own benefits Pension - matching contribution up to 10% Private Medical Scheme Life Assurance Enrolment in our Share scheme - subject to scheme eligibility criteria Unlimited opportunities to learn in our Training platforms As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the minimum criteria for this position will be offered an interview. The data is only used for the purpose of providing additional support at interview. If this is applicable to you, please ensure you answer "Yes" to the question regarding disability included in the application form for our awareness. If you have any questions, please contact our TA Specialist Elvira Dupcheva

PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. As a Solution Architect , you'll help define and shape technology strategies within the Enterprise Enablement domain, which includes business planning, supply chain, operations, finance, HR, and productivity services. You'll work with business and IT leaders to develop solution architectures, guide implementation teams, and ensure alignment with our technology roadmap. What you'll be doing: Enterprise Architecture & Strategy Define the target state architecture for areas of enterprise enablement, linking business capabilities with technology strategies. Assess current systems and recommend modernization and optimization approaches. Develop and evolve architectural models and roadmaps with technology and business teams. Stay updated on emerging technologies and evaluate their potential impact. Participate in proof of concepts (PoCs) to assess new technology opportunities. Develop solution architectures for multi-phase change programs. Explore and assess solution options with vendors, analysts, and internal teams. Define current and future state architectures , outlining transition steps. Identify key design decisions and collaborate with partners. Present solution recommendations to decision-making groups. Governance & Best Practices Ensure compliance with SIE architecture principles, standards, and frameworks . Produce high-quality architectural documentation that explains solutions, options, and decisions. Review and approve solution designs for alignment with the future state architecture . Apply architecture governance processes to assure design conformance to your defined architecture. Partner with engineering, security, data and AI teams to solve architectural challenges. Build strong supplier relationships to enhance technology investments. Mentor junior architects and contribute to best practices across Sony's architecture teams. What We're Looking For: 5+ years of experience as a Solution Architect working on corporate platforms (e.g., ERP, HR systems). Experience in designing scalable, reliable, and cost-effective enterprise solutions . Architecting solutions for two of sales, operations, finance, or HR systems . Collaborating with engineering teams to implement architectures. Communicating complex IT concepts to both technical and business audiences. Evaluating solutions through RFIs, RFPs, PoCs, and blueprinting . Proven in applying enterprise architecture frameworks (e.g., Archimate). Experienced in architecture modelling in tool (e.g., Bizzdesign). Preferred Qualifications Degree in Computer Science, IT, or related field . Experience in solution design, software development, or business analysis . Worked with global, multi-functional teams . Familiarity with SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure, Google Cloud) and AI/ML enablement . Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs. You enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. What you get to do: Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required to ensure we provide our clients the best quote-to-cash (Q2C) automation solutions. Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements. Document requirements in the form of process flow diagrams and user stories. Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed. Complete declarative configurations for projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support. Design user story test scripts and participate in end-user acceptance testing. Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization. Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping. Participate in training content development and administrator and end-user training delivery. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. What you bring to the role: 3+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle. Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration. Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives. Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services. Excellent client-facing written and oral communications skills. Experienced in executing gap analysis and requirements traceability matrices. Experienced in project management theories, practices, and methods including Agile. Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable. Experience in the High Tech or Manufacturing industries highly desired. Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months. Required Salesforce certifications: Administrator, CPQ Specialist. Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant. Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax. Bachelor's degree in business, computer science, or engineering. What we'll do for you: Health, dental, life & disability insurance. Flexible, collaborative work environment with a commitment to work life balance. Hybrid work environment. Competitive compensation package. Learn and challenge yourself in a fast-paced, growing tech company. More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!

Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs. You enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. What you get to do: Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required to ensure we provide our clients the best quote-to-cash (Q2C) automation solutions. Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements. Document requirements in the form of process flow diagrams and user stories. Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed. Complete declarative configurations for projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support. Design user story test scripts and participate in end-user acceptance testing. Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization. Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping. Participate in training content development and administrator and end-user training delivery. Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. What you bring to the role: 3+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle. Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration. Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs. Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives. Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services. Excellent client-facing written and oral communications skills. Experienced in executing gap analysis and requirements traceability matrices. Experienced in project management theories, practices, and methods including Agile. Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable. Experience in the High Tech or Manufacturing industries highly desired. Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months. Required Salesforce certifications: Administrator, CPQ Specialist. Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant. Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax. Bachelor's degree in business, computer science, or engineering. What we'll do for you: Health, dental, life & disability insurance. Flexible, collaborative work environment with a commitment to work life balance. Hybrid work environment. Competitive compensation package. Learn and challenge yourself in a fast-paced, growing tech company. More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!

Head of IT and Security, Technology and Infrastructure 13 December 2024 LOCATION: Hybrid London, UK Please note, where PRI has an office there is an expectation to work a minimum of 2 days per week About the PRI The PRI is the world's leading proponent of responsible investment. It works to understand the investment implications of environmental, social and governance (ESG) factors and to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions. The PRI's three distinct capabilities relate to the core elements of the PRI's approach to achieving a sustainable financial system. Translate RI (Responsible Investment) thought leadership into insights and practical support that is tailored to what signatories need to progress their RI practice Convene our vast network to create opportunities for collaborative action Harness our global scale to influence policymakers and regulators to effect system change Job Description The Head of IT and Security will be responsible for providing leadership of the IT infrastructure strategy and maturity to the IT operations, bringing your technical experience and expertise to help us build and deliver new capabilities within the infrastructure and security domain. You will be hands on as well as capable of managing technology projects and change management to improve the business process and IT systems. You will be working closely with the wider technology team, stakeholders across all business areas and our suppliers to ensure successful delivery for our internal users and external customers (our members, PRI signatories, and our Academy customers). The Head will report into and work closely with the Director of Technology and Infrastructure to embed the leadership in business partnering, people development, continuous improvement culture, and ideally with experience working for global organisation. Core Responsibilities Team management: Manage a team of IT support and security team to provide high quality support to the business users and signatories Manage staff development and performance to achieve balanced business knowledge through business partnering and participation of knowledge sharing sessions. Champion continuous process improvement culture, embedding best practices and ways of working across the organisation. Drive efficiency through the automation of common/frequent internal processes. Ensure all work is completed within budget and aligned with business planning, while managing costs efficiently to maximize savings. Contribute to the ongoing evolution of the technology operating model and its delivery, including team's business plan and budget. Support the Director of Technology and Infrastructure in set the vision, purpose and culture of the Technology team. Provide regular reporting to the Director of Technology and Infrastructure and Chief of Operations Officer as required. IT infrastructure & operations: Oversee IT Helpdesk and ensure SLAs are in place and tickets managed efficiently. Manage the team to provide effective technical support to the wider business, business with signatories' issues and problem management as required Manage end-user hardware provisioning, updates, security, connectivity and configuration, and ensuring systems administration and maintenance are delivered to expectations (e.g. patching of servers, backup.) Provide 1 st and 2 nd line business applications support as required, e.g. Salesforce, Sage, Data Portal, Reporting Assessment, Collaboration Platform, Academy Learning System Manage resolution of technical problems escalated by the service desk as they arise with the extended technology team or via 3rd party support contracts. Management of 3rd party infrastructure partners ensuring services meet PRI needs in a cost effective manner. Manage the team to provide extended out of office hours support for critical or exceptional situation. Lead on responding to major technical incidents e.g. system outage, service disruption, cybersecurity, data breach, etc. In collaboration with the IT Leadership team, develop a Major Incident Management process, communications and mitigation plans. Act as the main IT lead for BCP and DRP, supporting the team and work closely with the Business Continuity Incident Team until services are back into full operational mode. Projects: Provide technical expertise to the IT team and to business projects to ensure solutions are aligned to our technology roadmap and are secure, supportable and scalable. Manage infrastructure projects and enhancements (e.g. server upgrades, network enhancements, migration to Azure.) Manage other internal IT projects as needed (e.g. technology modernisation, security, operational resilience, ISO/IEC 27001 programme of work). Develop the IT service model, catalogue and the end-to-end ticketing process that enables effective triage resolution e.g. Reporting team, Signatory Experience team Develop the roadmap for end user computing and new ways of working (e.g. productivity enhancements, cooperative collaboration, enhanced ways to communicate) Develop the Infrastructure architecture roadmap that aligns with the Technology and Digital transformation programme with a focus on resilience, scalability and new ways of working. Security and compliance: Support the roadmap for Cybersecurity to update our systems and services to be best in class for passive and active protection, including firewalls, antivirus, threat monitoring, spam/phishing Develop and implement Information Technology and Security policies, procedures, and protocols to ensure company's IP are secured, and kept up-to-date Identify risks to systems and the IT infrastructure, creating mitigations and ensuring these are communicated and understood. Manage the development and implementation of the security strategies to achieve the targeted technology resilient and compliancy Ensure regular penetration testing occurs to maintain the security of our data and in support of obtaining and maintaining standards such as ISO/IEC 27001. Ensure that all business and signatory-facing applications, as well as the overall IT environment, adhere to regulatory requirements, industry standards, and best practices related to data security and privacy. Person Specification Criteria Leadership Skills (including role-modelling positive behaviours, being genuine and vulnerable, driving change and making things happen) and the ability to think strategically and systemically and act for the long-term benefit of the organisation. Well-developed people management skills (including providing feedback & challenge, coaching, and developing individuals) and the experience to build and lead high performing hybrid teams. Strong working experience in IT Operations, infrastructure and security domain such as: Office365, Exchange Online, Intune, Azure Cloud, Azure AD, Windows Server, SQL Technical and security policies, configurations, access management Network security, networking, firewalls, DHCP, VLAN, VPN, Cisco Meraki, Wi-Fi PaaS / IaaS / SaaS / cloud Atlassian Jira, Asana (desirable) Strong working experience in IT and business projects delivery Demonstrable working experience in Crisis Management related to information and cyber-attack, phishing, data breach incidents, including participation in BCP and/or DRP exercise. Experience in developing IT policies and controls, IT and Data Governance, GDPR, SCO2 (desirable) Experience in managing cybersecurity and operational resilience domain, ability to develop risk mitigation plan and onboarding new technologies, services and applications Experience in security applications and tools (SIEM products), sound knowledge of security frameworks e.g. NIST, CIS controls, ISO/IEC 27001, Cyber Assessment Framework (desirable) Experience with managing suppliers and 3 rd party providers to ensure contractual commitments are met, including negotiating the scope of work, development, enhancement, upgrades. Experience in managing application solutions hosted both on traditional infrastructure and in the cloud is preferable and experience migrating products and services to the cloud is desirable. Excellent communication skills, confidently present and influence senior management to facilitate effective decision making. Excellent networking, relationship management and interpersonal skills and experience of building strong and productive relationships at all levels Very good programme management skills, with experience in delivering complex projects successfully, including directing others that may not be your direct reports. Experience at implementing and working in DevOps is an advantage. In-depth understanding of cloud-native architectures (ideally Azure), microservices, and API's, is highly desirable. Ability to work with minimal supervision, managing work prioritisation with competing priorities and handling conflicts and/or difficult discussion. Ability to embrace and adapt changes, working with limited information and ambiguity in an ecosystem that is rapidly evolving. Demonstrates a commitment to developing others and a growth mindset, actively pursuing continuous profession and personal development. A collaborative and consultative approach to working with others . click apply for full job details

Senior Director, Strategic Business Development Updated: December 6, 2024 Location: United Kingdom-Europe - GBR-Home-Based Job ID: Senior Director, Strategic Business Development Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Summary: This Strategic Business Development role will focus on key priority large biotech or pharmaceutical accounts for Syneos Health with expectation to drive enterprise growth across our product development lifecycle aligned to our Company strategy. This individual will operate at an enterprise level on the account, developing strong relationships and connections with key customer influencers to expertly understand customer needs and behaviors. This role will work closely with internal teams such as Global Client Solutions, Clinical Operations Leads, therapeutic experts and the core BD teams. The individual must be capable of leveraging a matrix team across the organization. The individual will take a lead role in facilitating, inputting to and supporting the development of operational solutions that deliver on our clients' commercial strategy. The individual is expected to be comfortable communicating, building relationships with and delivering at C-suite level both internally at Syneos Health and externally among prospective clients. Job Responsibilities: Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering. Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements. Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset. Analyze industry activity and develop an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing/deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications What we're looking for BA/BS degree in a science related field, or equivalent related education and experience. 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST. Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills. Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities. Strong motivational and influence skills. Excellent skills using MS Office Suite and Google Applications. Up to 30% travel for company meetings, client meetings and industry conferences, as needed. Experience working in CRM (i.e., salesforce). Ability to communicate in English (both verbal and written). Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. At Syneos Health . click apply for full job details

Our web analytics team is a rapidly expanding part of our business. We partner closely with both Google, Adobe, Optimizely, and VWO within the website testing and personalisation field. You will play a key role in driving the strategy that underpins our clients' optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis, and consumer psychology to develop data-led approaches that help our clients make their websites more successful. We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client. As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead. Key Responsibilities and Duties: Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce, and other CRM platforms. Support CRM implementations, provide post-implementation guidance, and ongoing support to clients. Implement designs and configurations within CRM platforms. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to CRM platform use. Ensure the quality of work being produced is of the highest standard. Estimate and ensure the accuracy of development estimates. Work with client stakeholders to understand campaign marketing requirements and translate them into Adobe Campaign technical solutions. Architect, configure, administer, and operate CRM systems. Work with client stakeholders to understand requirements and translate them into technical solutions. Qualifications/Requirements: Previous experience with A/B testing programs (and any associated software such as Target, Optimize, Optimizely, VWO, etc.). Previous experience with Web Analytics (Google / Adobe Analytics). Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial. An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff. Ability to turn insight into actionable recommendations for your client. Ability to manage multiple projects, prioritize responsibilities, and organise resourcing. Ability to work efficiently in a fast-paced environment. High level of accuracy and attention to detail. Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing. Previous team member mentoring/management experience. Strategic thinking.

About Writer Writer is the full-stack generative AI platform delivering transformative ROI for the world's leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L'Oreal, Mars, Salesforce, and Vanguard to transform the way they work. Writer's fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges. Our suite of development tools is powered by Palmyra - Writer's state-of-the-art family of LLMs - alongside our industry-leading graph-based RAG and customizable AI guardrails. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. About this role As our Regional vice president, enterprise sales, you'll be responsible for leading a high-performing enterprise sales team that works with CIOs and Business Leaders at Fortune 500/Global 2000 companies. You'll lead a team of 6 Senior AE's that's focused on the acquisition of new logos and the growth of these accounts. You'll be expected to deliver on revenue targets, be active in the field with your team, improve existing processes, and help Writer improve how we work with Enterprise customers. A critical part of the role is providing guidance, coaching, and support to your team to enable individual and collective success. Your positivity, sense of curiosity, winning mindset, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you. As a senior leader in the business, you'll be reporting to our EMEA Vice President of Sales. ️ Your responsibilities Deliver against aggressive but attainable sales targets to continue building and developing Writer's success with enterprise customers Establish and iterate on sales processes, including lead generation, qualification, pipeline management, POC oversight, and forecasting, to drive consistent and predictable results. Hire and develop top sales talent aligned with our connect/challenge/own company values, identifying the highest leverage coaching opps for each rep and developing plan to address Collaborate with cross-functional teams including Customer Success, Marketing, Solutions Architecture, and Product to align solutions that drive meaningful Business Value for our customers. Provide regular sales forecasts, performance reports, and insights to senior leadership, highlighting key metrics and areas for improvement. Own operational metrics such as pipeline growth, sales cycle length, and close rates Foster a culture of high-performance, collaboration, and continuous learning within the sales team. Model the integrity, attitude, and sense of urgency that you'll expect from your team Establish and personally maintain strong relationships with key customer executives, acting as a trusted advisor and advocate. ️ Is this you? 10+ years in SaaS with 5+ years demonstrated experience leading enterprise sales teams selling to Fortune 500/Global 2000 to exceed revenue targets, preferably selling into CIO and CMO personas Highly strategic with deep experience in consultative, complex sales cycles. Proven experience building and leading a team from an early stage Operationally excellent, with demonstrated experiences building and executing a highly prescriptive, value-based sales process Proven ability to work across the GTM organization to strategize, plan and execute a cross-functional approach Hands-on sales leader, energized by the transformative potential of generative AI and working with talented AE's. Curious to learn more about who we are and how we operate? Visit us here Benefits & perks Generous PTO, plus company holidays Medical, dental, and vision coverage for you and your family Paid parental leave for all parents (12 weeks) Fertility and family planning support Early-detection cancer testing through Galleri Flexible spending account and dependent FSA options Health savings account for eligible plans with company contribution Annual work-life stipends for: Home office setup, cell phone, internet Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend Company-wide off-sites and team off-sites Competitive compensation, company stock options and 401k Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice .

We are looking for a Senior Consultant for Asset Lifecycle Information Management. The Senior Consultant aligns with business and IT stakeholders to translate business issues and requirements into best practice processes, blueprint, and functional specifications. They provide a leadership role for peers through extensive knowledge in their area of specialization. For our global client base, the Senior Consultant champions client solutions, projects, programmes and business initiatives using demonstrated creativity and ingenuity playing a pivotal role in project delivery, customer operational support and sales engagement opportunities. For the wider team, the Senior Consultant acts as a mentor and leader to more junior positions, promoting collaborative and cross functional working methodologies and best practice. This role will ideally be based in the UK and be able to support EMEA projects working with colleagues, teams and projects spread throughout EMEA. Occasional travel will be expected to client sites throughout EMEA and if needed globally based on project demands. Your Day-to-Day: Act as Solution Team Leader on large projects Configure and customize client solutions applying in-depth knowledge of workflows, system configuration, best practice and customizations to develop technical solutions for customers Responsible for architecting, designing, documenting, and prototyping the associated technical solutions for the system configuration to be implemented Lead the facilitation/documentation of system design workshops, process reengineering workshops and the creation of project and system documentation including architecture, process maps, system requirements, data standards, and training materials Documenting user requirements and use cases using client/general accepted terminology in the form of architecture diagrams and swim lane diagrams Collaborate with Delivery Managers to execute agreed project delivery plan, assess progress and identify risks Provide technical leadership throughout the lifecycle of a project including development, testing, and deployment of technical solutions and ongoing support Convert business requirements into technical specifications Concurrently deliver multiple projects which support the complex and demanding requirements of project delivery Manage the coordination of data modelling and data collection activities Understand our client's business challenges and requirements to ensure that technical solutions address both the spoken and unspoken needs of the client Identify areas of opportunity with your clients, and take initiative to collaborate on potential solutions Build rapport with Customer Project Sponsors Identify risks in project processes and delivery plans and work with the wider team to identify ways to improve Take an active role in preparing responses to RFI and RFPs Deliver on-site demonstrations of software functionality to potential Clients Identify and track issues related to project delivery Act as an advocate for the end-user within the project delivery team Seek continuous improvements in implementation of processes and procedures and deliver independently or with the team Lead and participate in technical workshops Mentor, support and guide junior team members What You Bring to The Team: Qualifications Graduate education in a relevant degree or subsequent highly applicable work history Knowledge / Experience 7+ years' experience in configuration management or asset information management Minimum of 4 years' experience working within asset intensive industries or facility management environment Experience in delivering complex project requirement gathering workshops Experienced Structured Query Language (SQL) writing skills Experience with asset management systems (e.g. IBM Maximo, AssetWise, SAP, Infor, Oracle, SalesForce) or related applications Experience with the integration of business solutions Excellent understanding of the basic principles of software delivery techniques Highly experienced providing support to customers or end users Demonstrable understanding of IT Networking & Communications Experience implementing and integrating 3rd party applications Exceptional logical analysis and problem-solving skills Excellent organizational and time management skills with the ability to multi-task in a fast-moving environment with moving timescales and strict deadlines Excellent communicator with high standard of written communication, verbal, and numerical reasoning skills Highly developed analytical and deductive skills to identify and grasp client's needs Excellent problem-solving skills that will help quickly identify and resolve issues Desired Qualifications Excellent understanding and knowledge of databases (MSSQL) Experienced with programming languages (e.g. Python, SQL, C#) Multiple industry solutions experience Knowledge of Project Methodologies (e.g. Agile and Waterfall)

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We are currently looking for Solution Architects to join our collaborative team, driving business transformations through strategic insights to enable lasting change through pragmatic use of technology. Contribute to innovation and PA's mission for a more positive human future in a tech-driven world. Work with our clients to design and deliver their most complex business and technical solutions. Working through the full delivery lifecycle, our Solution Architects bring a hands-on, delivery focus across all domains and leading technologies to our clients. Qualifications As a Solution Architect and technology leader in our Digital & Data team, you will: Work directly with PA and client colleagues to define robust technology solutions based upon our clients' needs. Sometimes you'll even need to help our clients understand what those needs are as they start their digital transformation journey. Many of our clients are FTSE 100 companies, large government departments or critical national infrastructure providers and you can expect to get involved in projects that have genuine impact from day 1. Own, create and assure key architecture artefacts such as: Key Design Decision, Technical Options Paper, High Level Design, Low Level Design, Reference Architecture and Roadmap. To do this, you'll need to deploy a range of consulting and stakeholder management skills to inform, engage and influence colleagues and decision makers from across our client's businesses. Support our client's senior leaders to help shape their case for change, typically leading on cost estimation and supporting creation of detailed planning and benefits realisation for the technology solutions you design. Work closely with Engineering teams, often taking a lead SME role helping to define the vision, establish Architectural Guardrails, Architecture Runways and Detailed Designs as well as unblocking the team as issues arise. Whilst operating as a Solution Architect, you will likely come from a hands-on Software Engineering background with experience leading engineering teams to deliver applications and services, enabling you to quickly build credibility. Rapidly understand and effectively communicate complex technical ideas to board-level business leaders and their teams. You'll use your technical writing and presentation skills to do this supported by productivity tools such as: PowerPoint, Word, Visio. Be confident using your architecture skills and experience across the full range of architectural domains, with a specialism in at least one: Business, Data, Application, Technology and Security. Bring to bear a clear understanding and practical application of architecture and delivery methodologies such as: TOGAF, Zachmann, MODAF or SAFe. Use your understanding and application of architecture modelling tools and frameworks to communicate your ideas: UML, ArchiMate, Ardoq, and others. Design and deliver architecture solutions within governance and target operating models, using a range of ways of working and delivery methodologies: Waterfall, SAFe, Scrum, Kanban. Commit yourself to continuous improvement and professional development. Everyone's experience is different so we're not prescriptive about this. Certifications in appropriate methodologies and cloud technologies are advantageous: AWS, Azure, GCP, TOGAF, SAFe. Thrive in a trust-based, inclusive environment that values excellence, innovation and curiosity. To support you, we'll provide a number of career accelerators including training opportunities - both business and technical, focused mentoring and the variety of engagements needed to really invest in your consulting skills and take your work to the next level! We're technology agnostic, using the right tools for the job at hand, and you'll have access to our strong partnerships with AWS, Azure and GCP. We're interested to hear from Solution Architects with experience across the majority of leading vendors including Azure, AWS, Google Cloud Platform, Oracle, IBM, Salesforce and more. Additional information Private medical insurance Travel allowance 25 days annual leave with the opportunity to buy 5 additional days Company pension scheme Annual performance-based bonus Life and Income protection insurance Tax efficient benefits (cycle to work, give as you earn) Additional optional benefits (Dental, critical illness, spouse/partner life assurance) PA is committed to building an inclusive and supportive culture where diversity thrives, and all of our people can excel. We believe that greater diversity stimulates innovation, enabling us to fulfil our purpose of 'Bringing Ingenuity to Life', supporting the growth of our people, and delivering more enduring results for our clients. We only recruit, promote and reward our people based on their contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age or marital status. We welcome international applications, but we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights.

We are seeking an experienced and highly skilled Senior Salesforce Solution Architect to lead the design, development, and implementation of innovative Salesforce solutions that meet our business needs. This role involves working closely with cross-functional teams to ensure the optimal use of Salesforce capabilities and alignment with our strategic goals. Reporting into the Global VP of Revenue Operations. Key Responsibilities Solution Design and Architecture: Lead the architecture and design of scalable, high-performance Salesforce solutions. Translate business requirements into well-architected solutions that leverage Salesforce and its ecosystem. Provide expertise on Salesforce best practices and governance. Technical Leadership: Act as the subject matter expert for Salesforce technologies, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and others as applicable. Oversee the technical design, development, and integration of Salesforce solutions with other systems. Lead technical discussions, reviews, and ensure adherence to architectural standards. Stakeholder Engagement: Collaborate with business leaders, product owners, and other stakeholders to gather requirements and define project scope. Provide technical guidance and articulate the benefits and risks of Salesforce solutions. Deliver presentations and demonstrations of proposed solutions. Development and Integration: Oversee and guide the development team in creating custom Salesforce applications and integrations using Apex, Visualforce, Lightning Web Components (LWC), and APIs. Ensure seamless integration of Salesforce with third-party applications and systems. Compliance and Quality Assurance: Implement and enforce security, compliance, and data governance standards. Ensure Salesforce solutions align with industry best practices, organizational goals, and regulatory requirements. Stay updated with the latest Salesforce releases, features, and capabilities. Recommend and implement new tools or processes to enhance productivity and solution effectiveness. Requirements Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Experience: 8+ years of experience working with Salesforce, including architecture and solution design. Proven track record in implementing large-scale Salesforce projects in complex environments. Technical Skills: Proficiency in Salesforce development tools (Apex, Visualforce, Lightning Web Components). Strong knowledge of Salesforce integration patterns (REST/SOAP APIs, middleware). Expertise in data modeling, security, and platform customization. Familiarity with DevOps tools (e.g., CI/CD, Git, Jenkins) and agile methodologies. Certifications (Preferred): Salesforce Certified Technical Architect (CTA) is highly desirable. Strategic thinker with a data-driven approach. Exceptional problem-solving and analytical skills. Effective communicator, capable of simplifying complex concepts for diverse audiences. Strong communication and interpersonal abilities to effectively engage with stakeholders at all levels. About Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 6,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact. Why Join Optibus? Be part of a company revolutionizing public transportation with cutting-edge technology. Collaborate with global teams passionate about sustainability and innovation. Enjoy a dynamic and inclusive workplace culture that values growth and creativity. We offer a hybrid work environment, with employees expected to be in the office two days a week at our London Wall office. The remaining days can be worked remotely to support work-life balance and flexibility. Optibus is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualized support during the hiring process.

The Lead Functional Consultant is responsible for performing client needs analysis, identifying client business processes and creating requirements documents. The Lead Functional Consultant will also configure systems and provide solution consulting and recommendations for systems enhancements. This position is also responsible for solution design, configuration of Salesforce, and overall functional implementation and usability of systems. The Lead Functional Consultant acts as a liaison between technical and non-technical staff to ensure all deliverables meet the client's business needs and our highest standards. Strong candidates will have senior-level consulting experience and be skilled with technologies such as Salesforce and CRM solutions. Responsibilities Responsible for Business Analysis deliverables on Company projects, including but not limited to the creation and delivery of requirements planning documentation, features and function specifications, business process design, and recommendations on the scope. Work on projects focused on development Document and analyse required information and data Prepare requirements, specifications, business processes and recommendations Communicate project status to management, and elevate project concerns to appropriate internal project sponsors Elicit Functional Requirements through various communication channels, including face-to-face Creation and delivery of requirements, planning documentation, features and functional specifications, business process flow design, and recommendations on the scope Identify and document system deficiencies and recommend solutions Accountable for certain project deliverables and documents as well as project outcomes and quality Successfully complete systems configuration Requirements 5 years of experience with technologies such as Salesforce Sales Cloud, Salesforce Revenue Cloud, Visio, Jira, Confluence, Marketing Automation 3 years of professional services or consulting experience, inc. time spent at a Senior or above level Experience with complimentary quote to cash solutions (Conga CLM / DocuSign CLM), highly beneficial Accountable for certain project deliverables and documents to be presented to the client Ensure deliverables meet technical requirements as well as client expectations Demonstrate an understanding of how various issues affect the overall outcome of projects Manage and maintain a collaborative working relationship with clients and consistently deliver high-quality services Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results Consistently write business correspondence that is professional, thoughtful, effective, and grammatically correct Improvement to and maintenance of the Business Analysis Practice Area process and templates Other activities as assigned Our Office We're conveniently located less than 5 minutes from Farringdon tube station, surrounded by delicious eateries, and only 15 mins from City Thameslink mainline station. Come and say hi! 1-2 Herbal Hill London, UK EC1R 5EJ Contact Us We're looking for great people to join us. If you think you'd be a good fit for PhiX, fill in the form below and we'll be in touch. Name (Required) First Last Email (not work) (Required) Phone (Required) LinkedIn profile URL (Required) Best time to call Role applied for (Required) Your CV Max. file size: 2 GB. Covering letter Max. file size: 2 GB. Additional comments Lead Technical Architect Lead Technical Architect A Lead Technical Architect is responsible for providing deep architecture, design and delivery experience both in the delivery of As a Revenue Cloud Solution Architect, you will own the integrity and strength of the solutions recommended. You'll act A Functional Consultant is responsible for working as part of a highly-skilled team of individuals to deliver configuration-focused solutions. A Technical Consultant is responsible for working as part of a highly skilled team delivering technical-focused solutions. They bring

Job Overview: Are you looking for an exciting new chance to build on your experience working on business-led change initiatives? Arm is changing the future of computing across multiple sectors from mobile clients and automotive through to Hyperscalers and embedded devices. And we're doing this together with our broad ecosystem of partners and for the benefit of everyone. You will be part of Arm's Enterprise IT Architecture practice and work across the portfolio of projects to provide architectural guidance and solutions to business challenges that are aligned to strategy and EIT roadmaps. You will also be responsible for technical leadership and direction to development and delivery teams, ensuring delivery of your designs is adequately stewarded and also collaborating across teams to find opportunities for new technologies. Responsibilities: - Interpret Business Needs - Collaborate with senior leaders to identify future technology innovations and evolutions that have potential to address business ambitions - Develop solutions designs (HLD) and roadmaps aligned to the Domain target - Maintain mapping between Capabilities, Applications and Data - Assess and Apply Technology - Be creative in the use of existing technologies - Work with members of the technical communities to develop and establish reference patterns for Platforms and Solutions - Look ahead for opportunities with new technologies and applications - Technical leadership - Ownership of solution pattern and approach, responsible for sign-off on designs and ensuring alignment to target and roadmaps - Ensure all architecture views are covered adequately by designs - Present Designs at necessary Governance forums - Supports change initiatives and technical communities, guiding and helping teams and partners to align with the overall enterprise architecture Required Skills and Experience: - Strong experience of the Salesforce and SAP applications landscapes. - Strong experience in Integration platforms such as Mulesoft and enterprise integration patterns - Good knowledge and experience of other LoB software applications and platforms in Commercial and Operational areas of the business, i.e. ServiceNow, HCM, CMS, CLM etc. platforms. - Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation - Excellent planning, facilitation and organisational skills - Strong written and verbal communication skills - Ability to understand the long-term ('big picture') and short-term perspectives and contexts - Proven project governance and leadership experiences - Ability to define multiple solution options to business problems - Working knowledge of Business Analysis, Programme Management and Cybersecurity practices - Understanding of application development methodologies - Excellent knowledge of cloud based services and platforms across multiple providers - Ability to quickly comprehend the functions and capabilities of new technologies - Practical knowledge of TOGAF and Archimate "Nice To Have" Skills and Experience: - TOGAF and Archimate certifications! - Experience of the semi-conductor industry or other Engineering based organisations! In Return: We can offer exciting, interesting work within a diverse Team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success.