We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self managing, multi disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. As part of the M&S Software Engineering team, you'll be joining a well loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. You will join the Online software engineering team and lead the modernisation of our order management software, to provide a seamless customer experience and enable the M&S online growth ambitions through a scalable, reliable, secure and cost effective system. What You'll Do Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands on senior software engineer. Experience working on highly scalable back end software solutions, ideally Java based. Experience working with order management systems such as IBM Sterling is a plus. Extensive background in software engineering with several years' experience in a variety of systems and technologies. Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Tech Stack M&S software engineers use a variety of technologies including: React, Next.js, Typescript, Optmizely Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka MongoDB, Postgres, Redis Azure, Kubernetes Dynatrace GitHub Actions What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation. Competitive holiday allowance with the option to buy more. Discretionary bonus schemes linked to your performance and ours. Strong pension and life assurance to help plan for the future. Tailored induction and training to support your development from day one. Exclusive perks and savings through our M&S Choices portal. Market leading family policies, including parental, adoption and neonatal leave. 24/7 wellbeing support, including virtual GP access and mental health services. One paid volunteer day a year to support a cause that matters to you. Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Jan 22, 2026
Full time
We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self managing, multi disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. As part of the M&S Software Engineering team, you'll be joining a well loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. You will join the Online software engineering team and lead the modernisation of our order management software, to provide a seamless customer experience and enable the M&S online growth ambitions through a scalable, reliable, secure and cost effective system. What You'll Do Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands on senior software engineer. Experience working on highly scalable back end software solutions, ideally Java based. Experience working with order management systems such as IBM Sterling is a plus. Extensive background in software engineering with several years' experience in a variety of systems and technologies. Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Tech Stack M&S software engineers use a variety of technologies including: React, Next.js, Typescript, Optmizely Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka MongoDB, Postgres, Redis Azure, Kubernetes Dynatrace GitHub Actions What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation. Competitive holiday allowance with the option to buy more. Discretionary bonus schemes linked to your performance and ours. Strong pension and life assurance to help plan for the future. Tailored induction and training to support your development from day one. Exclusive perks and savings through our M&S Choices portal. Market leading family policies, including parental, adoption and neonatal leave. 24/7 wellbeing support, including virtual GP access and mental health services. One paid volunteer day a year to support a cause that matters to you. Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Jan 22, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Advert Closing Date: 20/01/2026 Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts including childcare vouchers, holiday buy/sell scheme, optional health care and life assurance + Free parking + Free hot and cold drinks and subsidised canteen + Excellent parental benefits Edmonton Operations plays a key role in the GB network, producing approximately 150 million cases of drinks per year across seven manufacturing lines. It is also the only site in GB that produces our Oasis drinks. With over 300 employees across Manufacturing, QESH, and Engineering, gaining experience here can open doors to excellent career opportunities both within Edmonton and across other GB sites. We are looking for a Senior Quality Safety and Environment Manager to lead our site's quality and safety agenda with both strategic vision and hands-on execution. This role is central to ensuring we meet and exceed internal standards, regulatory requirements, and customer expectations-while fostering a culture of safety, compliance, and continuous improvement. You will bring strong technical expertise, along with proven leadership in driving operational excellence, managing diverse stakeholder groups, and developing high-performing teams. Candidates from FMCG or pharmaceutical environments are preferred, given the pace, precision, and regulatory rigour of the role. What to expect: You will have ultimate responsibility for leading and developing the direction of the on-site QSE function. Key responsibilities include: Define and deliver the site's Quality and Safety strategy, ensuring alignment with business and corporate goals. Champion a culture of safety, quality, environment and accountability across all levels of the organisation. Lead and coach cross-functional teams, including Quality Assurance, Quality Control, Health & Safety, Environmental practices and Compliance. Oversee compliance with local regulations (e.g. HSE, Environment Agency) and global standards such as ISO 9001, ISO 45001, GMP, and HACCP. Ensure effective systems are in place for product release, investigations, root cause analysis (RCA), and CAPA management. Conduct and prepare for internal and external audi ts, acting as the site's primary contact for regulators and key customers. Own and drive the Quality Management System (QMS) and EHS programs, embedding a right-first-time mindset. Monitor, analyse, and act on safety and quality KPIs, driving continuous improvement in yield, waste, and performance. Partner with Production, Engineering, and Supply Chain to deliver robust risk assessments, safe systems of work , and process control standards. Lead incident investigations, ensuring learnings are embedded across the site. Build trusted relationships with internal and external stakeholders including Regulatory Authorities, Customers, Unions, and Corporate Functions. Collaborate closely with People and culture, Engineering, and Operational teams to embed best practices in training, onboarding, and employee engagement. Skills & Essentials: Degree or equivalent in in Engineering, Life Sciences, Chemical or a related technical field. Minimum 7+ years in Quality and/or Safety roles, ideally within FMCG or pharmaceutical sectors. Demonstrated experience managing cross-functional teams and leading in a matrixed organisation. Proven track record in regulatory audits, QMS, and risk management. NEBOSH Diploma or equivalent certification in Occupational Health & Safety is a plus Strong interpersonal and communication skills, with the ability to influence at all levels. Be able to manage part of the business with a focus on tangible operational planning and delivery Able to make tactical and operational decisions Often working in an environment of competing objectives, you shall be able to find common ground from which to reach solutions Drive, energy and passion as well as strategic insight, customer focus and exceptional leadership skills You might be an expert in a particular area but you will have knowledge and experience of all critical aspects of this role: Quality, Health and Safety and Environment. You will understand the relevant management systems and have good understanding of statistical process control and customer/complaint management A drive to understand and adopt Good Manufacturing Practice is essential to succeeding in this role and the ability to assess risk and overcome obstacles is paramount. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Jan 22, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Advert Closing Date: 20/01/2026 Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts including childcare vouchers, holiday buy/sell scheme, optional health care and life assurance + Free parking + Free hot and cold drinks and subsidised canteen + Excellent parental benefits Edmonton Operations plays a key role in the GB network, producing approximately 150 million cases of drinks per year across seven manufacturing lines. It is also the only site in GB that produces our Oasis drinks. With over 300 employees across Manufacturing, QESH, and Engineering, gaining experience here can open doors to excellent career opportunities both within Edmonton and across other GB sites. We are looking for a Senior Quality Safety and Environment Manager to lead our site's quality and safety agenda with both strategic vision and hands-on execution. This role is central to ensuring we meet and exceed internal standards, regulatory requirements, and customer expectations-while fostering a culture of safety, compliance, and continuous improvement. You will bring strong technical expertise, along with proven leadership in driving operational excellence, managing diverse stakeholder groups, and developing high-performing teams. Candidates from FMCG or pharmaceutical environments are preferred, given the pace, precision, and regulatory rigour of the role. What to expect: You will have ultimate responsibility for leading and developing the direction of the on-site QSE function. Key responsibilities include: Define and deliver the site's Quality and Safety strategy, ensuring alignment with business and corporate goals. Champion a culture of safety, quality, environment and accountability across all levels of the organisation. Lead and coach cross-functional teams, including Quality Assurance, Quality Control, Health & Safety, Environmental practices and Compliance. Oversee compliance with local regulations (e.g. HSE, Environment Agency) and global standards such as ISO 9001, ISO 45001, GMP, and HACCP. Ensure effective systems are in place for product release, investigations, root cause analysis (RCA), and CAPA management. Conduct and prepare for internal and external audi ts, acting as the site's primary contact for regulators and key customers. Own and drive the Quality Management System (QMS) and EHS programs, embedding a right-first-time mindset. Monitor, analyse, and act on safety and quality KPIs, driving continuous improvement in yield, waste, and performance. Partner with Production, Engineering, and Supply Chain to deliver robust risk assessments, safe systems of work , and process control standards. Lead incident investigations, ensuring learnings are embedded across the site. Build trusted relationships with internal and external stakeholders including Regulatory Authorities, Customers, Unions, and Corporate Functions. Collaborate closely with People and culture, Engineering, and Operational teams to embed best practices in training, onboarding, and employee engagement. Skills & Essentials: Degree or equivalent in in Engineering, Life Sciences, Chemical or a related technical field. Minimum 7+ years in Quality and/or Safety roles, ideally within FMCG or pharmaceutical sectors. Demonstrated experience managing cross-functional teams and leading in a matrixed organisation. Proven track record in regulatory audits, QMS, and risk management. NEBOSH Diploma or equivalent certification in Occupational Health & Safety is a plus Strong interpersonal and communication skills, with the ability to influence at all levels. Be able to manage part of the business with a focus on tangible operational planning and delivery Able to make tactical and operational decisions Often working in an environment of competing objectives, you shall be able to find common ground from which to reach solutions Drive, energy and passion as well as strategic insight, customer focus and exceptional leadership skills You might be an expert in a particular area but you will have knowledge and experience of all critical aspects of this role: Quality, Health and Safety and Environment. You will understand the relevant management systems and have good understanding of statistical process control and customer/complaint management A drive to understand and adopt Good Manufacturing Practice is essential to succeeding in this role and the ability to assess risk and overcome obstacles is paramount. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Manager, Software Engineering Remote Location: London, Uk Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high-impact, customer-focused products with an AI-first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high-quality products customers love, including managing senior and staff-level AI engineers working on advanced LLM, agentic, and AI-platform capabilities. Drive an AI-first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model-serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org-wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high-quality delivery. Prior hands-on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI-First experience-building or overseeing AI-driven features, agentic workflows, or ML-powered systems. A track record of using Data-Driven Decision Making to guide prioritization, trade-offs, and performance assessment. Ability to apply and model First-Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast-moving AI capabilities, or shifting product strategy. Excellent communication and cross-functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity Stock Options Retirement Plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Jan 22, 2026
Full time
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Manager, Software Engineering Remote Location: London, Uk Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). Hackerone Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high-impact, customer-focused products with an AI-first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high-quality products customers love, including managing senior and staff-level AI engineers working on advanced LLM, agentic, and AI-platform capabilities. Drive an AI-first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model-serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org-wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high-quality delivery. Prior hands-on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI-First experience-building or overseeing AI-driven features, agentic workflows, or ML-powered systems. A track record of using Data-Driven Decision Making to guide prioritization, trade-offs, and performance assessment. Ability to apply and model First-Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast-moving AI capabilities, or shifting product strategy. Excellent communication and cross-functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity Stock Options Retirement Plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
The Bloomberg Information Security Office team is dedicated to making our products and technologies as secure as possible through design, development, and operation. We report into the Chief Information Security Office while working closely with regulated businesses, key lines of business, and development/engineering across Bloomberg L.P. Our colleagues depend on us to help design, run, and improve our most important security programs. What's in it for you: The Bloomberg BISO team focuses on identifying opportunities to improve the security of Bloomberg, our products and services, and the security of our customers' data. In this role, you will be the owner, manager, and developer of multiple security programs, each with unique challenges and in a global setting. You will be responsible for setting strategic direction, evangelizing security and compliance efforts, and influencing the direction of Bloomberg L.P.'s business efforts all in a day's work. We'll trust you to: Develop a deep understanding of your business domains, keeping abreast of new technologies, regulatory changes, and industry best practices as you design, lead, and oversee the information security programs for your lines of business. Work with stakeholders to effectively manage cyber risk including consulting on security controls, mitigation strategies, and incident response planning and management. Foster cross-functional relationships between teams to improve all aspects of our security program. Define and develop management information, including key risk indicators, program maturity indicators, and key performance indicators for use in reporting. Establish and review information security policies and procedures in your line of business. Become a trusted voice to senior management, report on the status of information security programs to boards and various governance forums. Lead in the development and delivery of scenario testing such as Tabletop Exercises and Threat Led Penetration Testing. Lead remediation efforts and support transformational change initiatives across the broader organization. We'd love to see: 7+ years of experience in information security, cyber security risk management, data security and cyber security regulation. Demonstrated ability to influence internal and external stakeholders to achieve success in a complex global setting. Proven delivery of complex projects involving cross-functional teams. Ability to proactively identify and manage cyber security risks to deliver services and meet business objectives in a secure and compliant way. Strong technical knowledge in key cyber security domains such as cloud security, network security and architecture, application security, secure software development lifecycle (SSDLC) and vulnerability management. Proven experience in delivering Threat Led Penetration Tests such as CBEST or equivalent TLPT regimes. Good knowledge of key technologies such as Operating Systems, Software Development Build Pipelines and Processes, Security Tooling, O365 Suite, and Business Intelligence Tools. Experience with industry standards such as NIST CSF and ISO 27001. Knowledge and experience with Regulation pertaining to Information Security such as DORA, Operational Resilience, UK CTP Regime, GDPR. Excellent written and oral communication skills. Demonstrated ability to perform under pressure and consistently meet program deadlines. An industry recognized certifications such as CISSP, GIAC, CISM, ISO 27001 Lead Implementor/Auditor. If This Sounds Like You: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.
Jan 22, 2026
Full time
The Bloomberg Information Security Office team is dedicated to making our products and technologies as secure as possible through design, development, and operation. We report into the Chief Information Security Office while working closely with regulated businesses, key lines of business, and development/engineering across Bloomberg L.P. Our colleagues depend on us to help design, run, and improve our most important security programs. What's in it for you: The Bloomberg BISO team focuses on identifying opportunities to improve the security of Bloomberg, our products and services, and the security of our customers' data. In this role, you will be the owner, manager, and developer of multiple security programs, each with unique challenges and in a global setting. You will be responsible for setting strategic direction, evangelizing security and compliance efforts, and influencing the direction of Bloomberg L.P.'s business efforts all in a day's work. We'll trust you to: Develop a deep understanding of your business domains, keeping abreast of new technologies, regulatory changes, and industry best practices as you design, lead, and oversee the information security programs for your lines of business. Work with stakeholders to effectively manage cyber risk including consulting on security controls, mitigation strategies, and incident response planning and management. Foster cross-functional relationships between teams to improve all aspects of our security program. Define and develop management information, including key risk indicators, program maturity indicators, and key performance indicators for use in reporting. Establish and review information security policies and procedures in your line of business. Become a trusted voice to senior management, report on the status of information security programs to boards and various governance forums. Lead in the development and delivery of scenario testing such as Tabletop Exercises and Threat Led Penetration Testing. Lead remediation efforts and support transformational change initiatives across the broader organization. We'd love to see: 7+ years of experience in information security, cyber security risk management, data security and cyber security regulation. Demonstrated ability to influence internal and external stakeholders to achieve success in a complex global setting. Proven delivery of complex projects involving cross-functional teams. Ability to proactively identify and manage cyber security risks to deliver services and meet business objectives in a secure and compliant way. Strong technical knowledge in key cyber security domains such as cloud security, network security and architecture, application security, secure software development lifecycle (SSDLC) and vulnerability management. Proven experience in delivering Threat Led Penetration Tests such as CBEST or equivalent TLPT regimes. Good knowledge of key technologies such as Operating Systems, Software Development Build Pipelines and Processes, Security Tooling, O365 Suite, and Business Intelligence Tools. Experience with industry standards such as NIST CSF and ISO 27001. Knowledge and experience with Regulation pertaining to Information Security such as DORA, Operational Resilience, UK CTP Regime, GDPR. Excellent written and oral communication skills. Demonstrated ability to perform under pressure and consistently meet program deadlines. An industry recognized certifications such as CISSP, GIAC, CISM, ISO 27001 Lead Implementor/Auditor. If This Sounds Like You: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the Role The Head of Anti-Counterfeiting (ACF) serves as a senior strategic leader tasked with formulating and executing Haleon's global anti-counterfeiting strategy. This position is pivotal in safeguarding consumer safety, protecting brand reputation, and preserving business value through the leadership of intelligence-driven, risk-based, and cross-functional initiatives aimed at preventing, detecting, and disrupting counterfeit activities in high-risk markets.A central responsibility of this role is to coordinate a multidisciplinary approach to anti-counterfeiting by collaborating closely with teams from QSC, Communications, Legal, Commercial, and other key stakeholders. The Head of ACF ensures coherent alignment across diverse functions and regions, facilitating an integrated and effective response to threats posed by counterfeiting.Leading a specialised team of subject matter experts (SMEs), the Head of ACF works in partnership with the Global Security Operations team to optimize market-level capabilities and enhance engagement with external enforcement agencies, regulatory authorities, and industry coalitions.As an integral member of the Group Security leadership team, the Head of ACF oversees enterprise-wide ACF investigations, enforcement collaborations, and strategic stakeholder engagement. The role manages a globally dispersed team and external vendors to ensure measurable results are achieved through enforcement actions, intelligence gathering, and innovative practices. Key Responsibilities Strategic Leadership Develop and implement a comprehensive global anti-counterfeiting strategy aligned with business priorities and risk mitigation objectives, incorporating an intelligence-driven model and defining KPIs to evaluate enforcement effectiveness, ROI, and consumer trust. Coordinate cross-functional product protection by facilitating collaboration among QSC, Communications, Legal, and Commercial teams, and develop operational partnerships with internal stakeholders across business, legal, corporate affairs, and communications. Develop and deploy anti-counterfeit (ACF) policies, procedures, and SOPs that ensure consistent application internally and externally, supporting both large-scale source manufacturing investigations and standardized market sweep efforts through the Regional Security Manager network. Represent Haleon at industry forums, regulatory organisations, and law enforcement bodies, contributing to standards development, information sharing, strategic relationship building, and regular program reporting to senior leadership and stakeholders. Maintain relationships with investigation service suppliers to foster innovation, responsiveness, cost management, ROI, and continuous improvement. Manage a team of subject matter experts located across different regions, coordinating closely with Group Security Operations to capitalize on their market proximity, thereby enhancing operational. scalability and strengthening relationships with external stakeholders. Operational Execution Develop risk assessment and intelligence strategies to identify and monitor counterfeiting trends and oversee the delivery of tactical mitigation for key markets and products. Oversee global monitoring of counterfeit activities across online and offline channels. Coordinate with law enforcement, customs, regulatory bodies, and industry coalitions to pursue enforcement actions. Ensure ACF Program compliance with international IP laws and regulations. Supervise investigations and support litigation efforts related to counterfeit activities. Manage the global portfolio of third-party ACF contracts Own the global ACF budget, ensuring effective forecasting, spend control, and value delivery. Manage relationships with external vendors, including IP enforcement firms and technology providers Maintain up-to-date knowledge of global counterfeit trends and regulatory changes. Own the anti-counterfeit program budget, ensuring effective forecasting, spend control, and ROI. Technology & Innovation Lead the global implementation of a centralised case management platform that automates workflows, captures structured data, and facilitates collaboration across teams. Produce actionable insights and trend analyses using case data, integrating predictive analytics and AI to identify threats, prioritise enforcement, and measure ROI. Drive interoperability with external enforcement bodies, explore emerging technologies and work cross-functionally to embed anti-counterfeit features into product designs. Oversee digital monitoring and enforcement by managing online platforms dedicated to the detection and removal of counterfeit listings across e-commerce sites and social media channels. Qualifications & Experience Significant experience in law enforcement investigations, brand protection and/or anti-counterfeiting, preferably in a global role. Experience working with law enforcement, customs, and legal teams across international jurisdictions in market surveillance, investigations, and enforcement actions (including raids and legal coordination). Strong understanding of AI-driven tools, machine learning applications, and advanced data analytics platforms to detect counterfeit trends, predict risks, and enhance brand protection strategies. Proven experience in investigating and managing complex proactive investigations online and offline. Deep knowledge of case management platforms, digital authentication systems, and track-and-trace solutions for managing investigations and enforcement actions. Demonstrated success in managing third-party investigation service suppliers and operational budgets. Professional certification such as Interpol Intellectual Property (IP) Crime College or recognized university anti-counterfeit or intellectual property program accreditation strongly preferred. Core Competencies Strategic vision and enterprise alignment. Strong commercial acumen and budget/vendor management experience. Risk-based thinking and continuous improvement Self-motivated and able to act independently, demonstrating sound and ethical judgment. Strong analytical and investigative skills. Senior leadership & stakeholder engagement and cross-functional influence. Exceptional written/oral communication; ability to influence at senior levels and with external authorities. Job Posting End Date 2026-02-13 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which
Jan 22, 2026
Full time
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the Role The Head of Anti-Counterfeiting (ACF) serves as a senior strategic leader tasked with formulating and executing Haleon's global anti-counterfeiting strategy. This position is pivotal in safeguarding consumer safety, protecting brand reputation, and preserving business value through the leadership of intelligence-driven, risk-based, and cross-functional initiatives aimed at preventing, detecting, and disrupting counterfeit activities in high-risk markets.A central responsibility of this role is to coordinate a multidisciplinary approach to anti-counterfeiting by collaborating closely with teams from QSC, Communications, Legal, Commercial, and other key stakeholders. The Head of ACF ensures coherent alignment across diverse functions and regions, facilitating an integrated and effective response to threats posed by counterfeiting.Leading a specialised team of subject matter experts (SMEs), the Head of ACF works in partnership with the Global Security Operations team to optimize market-level capabilities and enhance engagement with external enforcement agencies, regulatory authorities, and industry coalitions.As an integral member of the Group Security leadership team, the Head of ACF oversees enterprise-wide ACF investigations, enforcement collaborations, and strategic stakeholder engagement. The role manages a globally dispersed team and external vendors to ensure measurable results are achieved through enforcement actions, intelligence gathering, and innovative practices. Key Responsibilities Strategic Leadership Develop and implement a comprehensive global anti-counterfeiting strategy aligned with business priorities and risk mitigation objectives, incorporating an intelligence-driven model and defining KPIs to evaluate enforcement effectiveness, ROI, and consumer trust. Coordinate cross-functional product protection by facilitating collaboration among QSC, Communications, Legal, and Commercial teams, and develop operational partnerships with internal stakeholders across business, legal, corporate affairs, and communications. Develop and deploy anti-counterfeit (ACF) policies, procedures, and SOPs that ensure consistent application internally and externally, supporting both large-scale source manufacturing investigations and standardized market sweep efforts through the Regional Security Manager network. Represent Haleon at industry forums, regulatory organisations, and law enforcement bodies, contributing to standards development, information sharing, strategic relationship building, and regular program reporting to senior leadership and stakeholders. Maintain relationships with investigation service suppliers to foster innovation, responsiveness, cost management, ROI, and continuous improvement. Manage a team of subject matter experts located across different regions, coordinating closely with Group Security Operations to capitalize on their market proximity, thereby enhancing operational. scalability and strengthening relationships with external stakeholders. Operational Execution Develop risk assessment and intelligence strategies to identify and monitor counterfeiting trends and oversee the delivery of tactical mitigation for key markets and products. Oversee global monitoring of counterfeit activities across online and offline channels. Coordinate with law enforcement, customs, regulatory bodies, and industry coalitions to pursue enforcement actions. Ensure ACF Program compliance with international IP laws and regulations. Supervise investigations and support litigation efforts related to counterfeit activities. Manage the global portfolio of third-party ACF contracts Own the global ACF budget, ensuring effective forecasting, spend control, and value delivery. Manage relationships with external vendors, including IP enforcement firms and technology providers Maintain up-to-date knowledge of global counterfeit trends and regulatory changes. Own the anti-counterfeit program budget, ensuring effective forecasting, spend control, and ROI. Technology & Innovation Lead the global implementation of a centralised case management platform that automates workflows, captures structured data, and facilitates collaboration across teams. Produce actionable insights and trend analyses using case data, integrating predictive analytics and AI to identify threats, prioritise enforcement, and measure ROI. Drive interoperability with external enforcement bodies, explore emerging technologies and work cross-functionally to embed anti-counterfeit features into product designs. Oversee digital monitoring and enforcement by managing online platforms dedicated to the detection and removal of counterfeit listings across e-commerce sites and social media channels. Qualifications & Experience Significant experience in law enforcement investigations, brand protection and/or anti-counterfeiting, preferably in a global role. Experience working with law enforcement, customs, and legal teams across international jurisdictions in market surveillance, investigations, and enforcement actions (including raids and legal coordination). Strong understanding of AI-driven tools, machine learning applications, and advanced data analytics platforms to detect counterfeit trends, predict risks, and enhance brand protection strategies. Proven experience in investigating and managing complex proactive investigations online and offline. Deep knowledge of case management platforms, digital authentication systems, and track-and-trace solutions for managing investigations and enforcement actions. Demonstrated success in managing third-party investigation service suppliers and operational budgets. Professional certification such as Interpol Intellectual Property (IP) Crime College or recognized university anti-counterfeit or intellectual property program accreditation strongly preferred. Core Competencies Strategic vision and enterprise alignment. Strong commercial acumen and budget/vendor management experience. Risk-based thinking and continuous improvement Self-motivated and able to act independently, demonstrating sound and ethical judgment. Strong analytical and investigative skills. Senior leadership & stakeholder engagement and cross-functional influence. Exceptional written/oral communication; ability to influence at senior levels and with external authorities. Job Posting End Date 2026-02-13 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which
Join us as a Senior FI and Fintech Payments Product Manager where you'll help scale third-party Financial Institution and FinTech revenue across regions. You'll lead the commercial strategy for new digital payment capabilities and own the payments API and reporting agenda for this client segment. The role focuses on identifying and fixing revenue leakage by design, embedding sustainable monetisation into products and processes. You'll work closely with cross-functional teams to deliver end-to-end payment solutions that drive growth and transparency. This role plays a key part in shaping regional strategy and execution for FI and FinTech payments. We're looking for a product minded VP who writes clearly, thinks structurally, and drives outcomes with cross functional teams. Essential Skills/Basic Qualifications: Experience in product management or strategy consulting, including meaningful exposure to product development Background in banking or fintech Experience leading and delivering process improvement initiatives Client-facing and commercial experience, including product strategy and sales support High level of digital capability, including experience with digital platforms and payments Desired Skills/Preferred Qualifications: Experience with cross-border payments, including commercial or P&L responsibility Product leadership experience within payments, banking, or fintech Deep expertise in payments and fintech strategy, execution, or innovation This role is based in London. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries, resolution of issues, and provision of guidance on product usage. Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events, conferences, and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 22, 2026
Full time
Join us as a Senior FI and Fintech Payments Product Manager where you'll help scale third-party Financial Institution and FinTech revenue across regions. You'll lead the commercial strategy for new digital payment capabilities and own the payments API and reporting agenda for this client segment. The role focuses on identifying and fixing revenue leakage by design, embedding sustainable monetisation into products and processes. You'll work closely with cross-functional teams to deliver end-to-end payment solutions that drive growth and transparency. This role plays a key part in shaping regional strategy and execution for FI and FinTech payments. We're looking for a product minded VP who writes clearly, thinks structurally, and drives outcomes with cross functional teams. Essential Skills/Basic Qualifications: Experience in product management or strategy consulting, including meaningful exposure to product development Background in banking or fintech Experience leading and delivering process improvement initiatives Client-facing and commercial experience, including product strategy and sales support High level of digital capability, including experience with digital platforms and payments Desired Skills/Preferred Qualifications: Experience with cross-border payments, including commercial or P&L responsibility Product leadership experience within payments, banking, or fintech Deep expertise in payments and fintech strategy, execution, or innovation This role is based in London. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries, resolution of issues, and provision of guidance on product usage. Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events, conferences, and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Ernst & Young Advisory Services Sdn Bhd
City, London
Manager - Supply Chain and Inventory Optimisation - London Location: London Other locations: Primary Location Only Date: 19 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Supply Chain and Inventory Optimisation - London The Opportunity - Supply Chain and Inventory Optimisation In an economic landscape of relatively high interest rates, legacy and enduring supply chain disruption and uncertain demand, cash and the proactive management of inventory levels are key skills. EY's cash and working capital team supports businesses in improving the effectiveness of their processes and commercial arrangements in order to free cash that is tied up on the balance sheet. Focusing on sustainable change underpinned by Cash Forecasting and Reporting, they deliver value through measurable improvement. The team has significant experience supporting the complete spectrum of listed and privately owned companies across multiple sectors or geographies, whether a successful business seeking to enhance shareholder value, or an organisation experiencing a cash crisis. The team also advises on broader treasury matters, including use of technology such as data analytics, cash management solutions and treasury management systems. The team is one of the market leading advisers in this space and part of the world's largest specialist cash and working capital advisory practice. There are opportunities to become a part of this group, specifically across inventory management and supply chain optimisation. Key Responsibilities As a Senior Manager within the Working Capital Team, you will work with clients to diagnose, design and implement improvements in their inventory and supply chain operations. Key areas include inventory optimisation (e.g. safety stock, obsolete & slow-moving inventory), supply chain planning (e.g. demand forecasting, replenishment, S&OP), logistics/warehousing, procurement and end-to-end process transformation. You will take a role in all aspects of project delivery and business development and contribute to team management and practice and methodology enhancement. You will take responsibility for the management of engagements, reporting to engagement leaders and project managing the delivery team. You will input knowledge and subject matter expertise, coordinating and driving the production of deliverables to the agreed timescales and communicating progress and any issues requiring escalation to the Partner. You will actively establish, maintain and strengthen internal and external relationships, leveraging these relationships to identify and pursue potential new engagement opportunities. As an influential member of the team, you will help to create an inclusive culture and will coach and counsel junior team members and help them to develop. Skills and Attributes for Success Displays an understanding of the drivers of inventory and working capital performance and the potential opportunities that can be implemented to deliver sustainable performance improvement Has awareness of and experience in working through sales and operations planning (IBP/ SI&OP) processes Understands, and is able to apply, statistical inventory analysis and other techniques including assessing target inventory and excess stock levels and determining related root causes and translating this into practical advice and recommendations to support operational improvement Design and implement inventory management policies and solutions, including safety stocks, reorder points, min/max, SKU rationalisation, stock categorisation, spares management and other optimisation tools Experienced at interpreting information/ data, to solve problems and formulate views and conclusions Able to synthesize complex issues from initial hypothesis, and identify the data required to confirm hypothesis Able to present solutions, issues and findings in both a concise written and oral format Good project management skills, ensuring the quality and consistency of performance in every task, whilst working to tight deadlines Develops and maintains productive working relationships and manages the communication with day-to-day client contacts Manage the financial aspects of engagements by preparing a budget, organizing resources, monitoring engagement economics and communicating the status to the engagement leaders Understands the capabilities of the firm, looking for opportunities to bring in other specialists and service lines to broaden engagements and achieve the best possible solution Identifies potential sell on opportunities and support the engagement leaders in pursuing these to broaden and extend live engagements To qualify for the role you must have Demonstrable consulting experience, or experience in a role within industry, leading on day to day supply chain operations or planning with a focus on inventory management Proven experience in inventory optimisation, supply chain planning (demand/supply), warehousing/logistics The ability to build strong relationships across the firm and can actively participate in business development Appreciation of the risks inherent in advising businesses and their stakeholders The ability to support business development activities, leveraging internal and external contacts to identify and pursue potential new client engagements A passion to drive improvement in team capability through methodology development and coaching Ideally, you may also have A relevant qualification in supply chain operations and planning or six sigma/ similar methodology European language skills, experience of visualisation tools (e.g. PowerBi, Qlik, Tableau etc) Understands adjacent skills such as supplier and customer contracting, accounts receivable and payable management, cash flow forecasting, factoring and supply chain finance What we look for We are looking for candidates who are highly motivated, driven, and have a passion to be part of a fast paced, successful transaction team. Being a strong team player is also important as well as someone who is happy to work flexibly throughout a period of growth within the cash and working capital team. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. Next Steps If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jan 22, 2026
Full time
Manager - Supply Chain and Inventory Optimisation - London Location: London Other locations: Primary Location Only Date: 19 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Supply Chain and Inventory Optimisation - London The Opportunity - Supply Chain and Inventory Optimisation In an economic landscape of relatively high interest rates, legacy and enduring supply chain disruption and uncertain demand, cash and the proactive management of inventory levels are key skills. EY's cash and working capital team supports businesses in improving the effectiveness of their processes and commercial arrangements in order to free cash that is tied up on the balance sheet. Focusing on sustainable change underpinned by Cash Forecasting and Reporting, they deliver value through measurable improvement. The team has significant experience supporting the complete spectrum of listed and privately owned companies across multiple sectors or geographies, whether a successful business seeking to enhance shareholder value, or an organisation experiencing a cash crisis. The team also advises on broader treasury matters, including use of technology such as data analytics, cash management solutions and treasury management systems. The team is one of the market leading advisers in this space and part of the world's largest specialist cash and working capital advisory practice. There are opportunities to become a part of this group, specifically across inventory management and supply chain optimisation. Key Responsibilities As a Senior Manager within the Working Capital Team, you will work with clients to diagnose, design and implement improvements in their inventory and supply chain operations. Key areas include inventory optimisation (e.g. safety stock, obsolete & slow-moving inventory), supply chain planning (e.g. demand forecasting, replenishment, S&OP), logistics/warehousing, procurement and end-to-end process transformation. You will take a role in all aspects of project delivery and business development and contribute to team management and practice and methodology enhancement. You will take responsibility for the management of engagements, reporting to engagement leaders and project managing the delivery team. You will input knowledge and subject matter expertise, coordinating and driving the production of deliverables to the agreed timescales and communicating progress and any issues requiring escalation to the Partner. You will actively establish, maintain and strengthen internal and external relationships, leveraging these relationships to identify and pursue potential new engagement opportunities. As an influential member of the team, you will help to create an inclusive culture and will coach and counsel junior team members and help them to develop. Skills and Attributes for Success Displays an understanding of the drivers of inventory and working capital performance and the potential opportunities that can be implemented to deliver sustainable performance improvement Has awareness of and experience in working through sales and operations planning (IBP/ SI&OP) processes Understands, and is able to apply, statistical inventory analysis and other techniques including assessing target inventory and excess stock levels and determining related root causes and translating this into practical advice and recommendations to support operational improvement Design and implement inventory management policies and solutions, including safety stocks, reorder points, min/max, SKU rationalisation, stock categorisation, spares management and other optimisation tools Experienced at interpreting information/ data, to solve problems and formulate views and conclusions Able to synthesize complex issues from initial hypothesis, and identify the data required to confirm hypothesis Able to present solutions, issues and findings in both a concise written and oral format Good project management skills, ensuring the quality and consistency of performance in every task, whilst working to tight deadlines Develops and maintains productive working relationships and manages the communication with day-to-day client contacts Manage the financial aspects of engagements by preparing a budget, organizing resources, monitoring engagement economics and communicating the status to the engagement leaders Understands the capabilities of the firm, looking for opportunities to bring in other specialists and service lines to broaden engagements and achieve the best possible solution Identifies potential sell on opportunities and support the engagement leaders in pursuing these to broaden and extend live engagements To qualify for the role you must have Demonstrable consulting experience, or experience in a role within industry, leading on day to day supply chain operations or planning with a focus on inventory management Proven experience in inventory optimisation, supply chain planning (demand/supply), warehousing/logistics The ability to build strong relationships across the firm and can actively participate in business development Appreciation of the risks inherent in advising businesses and their stakeholders The ability to support business development activities, leveraging internal and external contacts to identify and pursue potential new client engagements A passion to drive improvement in team capability through methodology development and coaching Ideally, you may also have A relevant qualification in supply chain operations and planning or six sigma/ similar methodology European language skills, experience of visualisation tools (e.g. PowerBi, Qlik, Tableau etc) Understands adjacent skills such as supplier and customer contracting, accounts receivable and payable management, cash flow forecasting, factoring and supply chain finance What we look for We are looking for candidates who are highly motivated, driven, and have a passion to be part of a fast paced, successful transaction team. Being a strong team player is also important as well as someone who is happy to work flexibly throughout a period of growth within the cash and working capital team. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. Next Steps If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. Southwark Law Centre Job Description Job Title: Operations Manager (Role availabel for immediate Start) Reports to : Executive Director Salary : NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience) Hours : Full-Time 35 hours per week - (three days per week in office) Main Objectives To oversee the smooth running of the Law Centre To ensure we have the right systems in place to support staff to work efficiently. To identify opportunities to use tech to support our mission. To lead on data, supporting us to tell our clients stories and to demonstrate the transformative nature of our work. Key Responsibilities 1. IT Coordination Oversee the Law Centre s IT systems to ensure they are secure, efficient, and meet the organisation's needs. Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements. Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting. Identify and implement opportunities for digital transformation and improved operational efficiency. Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security. Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software. Providing basic training to staff on systems and tools Maintain the asset register. Maintain the organisation s IT plan and update it annually 2. Systems Lead on our paperless working processes Ensure that our Sharepoint site is set up logically and with the correct permissions in place. Develop our Sharepoint site in order that it functions as an intranet for sharing information internally. Negotiate and manage our contracts with printing providers Maintain regular reviews of the systems we re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money. Manage the organisation s telephony. 3. Data and Reporting Maintain a clear overview of the data collected by the organisation. Prepare reports from the case management system and other data collection tools to feed into reports and funding bids. Develop new reports to feed into our billing and accountancy as well as various audits. Review and analyse the organisation s data to understand trends and to assist with service development. Play an integral role in using data to communicate the impact of the organisation. Lead on setting up new projects, ensuring that we are collecting the right data at the right time Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 4. Data Protection Overall responsibility for the data protection obligations of the organisation. Keeping abreast of changes and updates to Data Protection legislation. Delivering regular training to staff on Data Protection. 5. Finance and Billing Support the finance manager and practice manager by ensuring all systems are optimised for efficiency. Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers. Support casework staff with training and technical solutions to allow them to bill files efficiently. When needed, to work with the finance manager and practice manager to coordinate regular payment runs. Attendance at regular meetings of the Finance Sub-Committee. 6. Support to Executive Director Member of the senior management team, contributing to strategic planning and organisational development. Provide operational insights and recommendations to enhance the Law Centre s performance and service delivery. Coordinate and chair regular meetings of the IT Working Group Report regularly to the Trustees on operational issues 7. Regulatory Compliance Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR). Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits. 8. Profe ssional Development To attend regular support and supervision and appraisal meetings. To keep up-to-date and to meet identified learning and development needs as appropriate. 9. Teamwork and Service Development To attend and contribute to staff meetings To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre. To network and liaise with external agencies as agreed. 10. General To uphold and promote the Aims and Principles of the Law Centre To be available to work outside normal office hours on occasion as required and notified in advance. To undertake any other duties that are compatible with the functions of the post. Person Specification Essential Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products. A minimum of two years experience in a similar role, or relevant transferrable skills. Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way. Excellent verbal and written communication skills Highly organised with the ability to set priorities, meet goals and evaluate processes and results. Confident, self reliant, capable of taking the initiative and working autonomously. Good attention to detail. Exceptional problem-solving skills. Desirable Experience managing and developing case management systems or similar software. Demonstrated ability to manage budgets and supplier relationships effectively. Experience in supporting legal or advice services organisations. Knowledge of the operational challenges facing community-based organisations.
Jan 22, 2026
Full time
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. Southwark Law Centre Job Description Job Title: Operations Manager (Role availabel for immediate Start) Reports to : Executive Director Salary : NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience) Hours : Full-Time 35 hours per week - (three days per week in office) Main Objectives To oversee the smooth running of the Law Centre To ensure we have the right systems in place to support staff to work efficiently. To identify opportunities to use tech to support our mission. To lead on data, supporting us to tell our clients stories and to demonstrate the transformative nature of our work. Key Responsibilities 1. IT Coordination Oversee the Law Centre s IT systems to ensure they are secure, efficient, and meet the organisation's needs. Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements. Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting. Identify and implement opportunities for digital transformation and improved operational efficiency. Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security. Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software. Providing basic training to staff on systems and tools Maintain the asset register. Maintain the organisation s IT plan and update it annually 2. Systems Lead on our paperless working processes Ensure that our Sharepoint site is set up logically and with the correct permissions in place. Develop our Sharepoint site in order that it functions as an intranet for sharing information internally. Negotiate and manage our contracts with printing providers Maintain regular reviews of the systems we re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money. Manage the organisation s telephony. 3. Data and Reporting Maintain a clear overview of the data collected by the organisation. Prepare reports from the case management system and other data collection tools to feed into reports and funding bids. Develop new reports to feed into our billing and accountancy as well as various audits. Review and analyse the organisation s data to understand trends and to assist with service development. Play an integral role in using data to communicate the impact of the organisation. Lead on setting up new projects, ensuring that we are collecting the right data at the right time Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 4. Data Protection Overall responsibility for the data protection obligations of the organisation. Keeping abreast of changes and updates to Data Protection legislation. Delivering regular training to staff on Data Protection. 5. Finance and Billing Support the finance manager and practice manager by ensuring all systems are optimised for efficiency. Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers. Support casework staff with training and technical solutions to allow them to bill files efficiently. When needed, to work with the finance manager and practice manager to coordinate regular payment runs. Attendance at regular meetings of the Finance Sub-Committee. 6. Support to Executive Director Member of the senior management team, contributing to strategic planning and organisational development. Provide operational insights and recommendations to enhance the Law Centre s performance and service delivery. Coordinate and chair regular meetings of the IT Working Group Report regularly to the Trustees on operational issues 7. Regulatory Compliance Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR). Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits. 8. Profe ssional Development To attend regular support and supervision and appraisal meetings. To keep up-to-date and to meet identified learning and development needs as appropriate. 9. Teamwork and Service Development To attend and contribute to staff meetings To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre. To network and liaise with external agencies as agreed. 10. General To uphold and promote the Aims and Principles of the Law Centre To be available to work outside normal office hours on occasion as required and notified in advance. To undertake any other duties that are compatible with the functions of the post. Person Specification Essential Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products. A minimum of two years experience in a similar role, or relevant transferrable skills. Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way. Excellent verbal and written communication skills Highly organised with the ability to set priorities, meet goals and evaluate processes and results. Confident, self reliant, capable of taking the initiative and working autonomously. Good attention to detail. Exceptional problem-solving skills. Desirable Experience managing and developing case management systems or similar software. Demonstrated ability to manage budgets and supplier relationships effectively. Experience in supporting legal or advice services organisations. Knowledge of the operational challenges facing community-based organisations.
The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we're changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we've grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we've: Cultivated a community of more than 650,000 active developers and builders Earned 145k+ GitHub stars, making us one of the world's Top 40 most popular projects Been ranked as one of Europe's most promising privately held SaaS startups (4th in Sifted's 2025 B2B SaaS Rising 100) Raised $240m to date, from Sequoia's first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation And are grateful for our 94 eNPS score (most companies would call 70 excellent) That's the company we've built. Now we'd love to see what you can build. If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We're in a defining moment of an incredible journey. Come and build with us. ️ Conscious job titles may vary in certain companies, please be aware that this is an individual contributor role, reporting to the Talent Acquisition Lead. We've rapidly grew our headcount since the start of 2024 (from 35 to 200+), and we're maintaining this growth trajectory heading into 2026. To support this next phase of growth, we're hiring a Senior Talent Acquisition Partner, GTM to help scale our team and raise the bar even further. You'll work as a trusted partner to hiring managers-owning hiring across GTM, operations, and business functions-while helping shape the future of one of Europe's most exciting product-led companies. We're looking for a specialist recruiter who can not only deliver exceptional hires but also coach leaders, support the team on best practices, and help drive the strategy, structure, and systems that power our scale. Missions Your main goal will be to attract, engage, and hire exceptional talent for n8n's hypergrowth phase while ensuring a world class candidate and hiring manager experience. To achieve this, here are your key responsibilities: 1- Own the recruitment lifecycle Lead the end to end recruitment process, with a focus go to market (GTM) and operations roles, ensuring top tier hires. Develop tailored hiring strategies to meet the unique needs of each role. Expand n8n's presence in the competitive European and UK talent markets. 2- Partner with hiring managers Collaborate closely with hiring managers to align on role requirements, timelines, and candidate profiles. Provide market intelligence, including compensation trends, to inform hiring decisions. Facilitate structured hiring processes to ensure high quality and unbiased evaluations. 3- Innovate sourcing strategies ️ ️ Build and maintain a robust pipeline of A players through innovative sourcing methods. Leverage data driven insights to refine sourcing channels and improve pipeline quality. Cultivate relationships with top tier candidates for current and future roles. 4- Build an exceptional candidate experience Ensure every candidate interaction reflects n8n's culture and values. Provide timely and transparent communication throughout the hiring process. Act as an ambassador for n8n, showcasing our mission and growth story. 5- Optimize recruitment processes ️ Enhance and document recruitment workflows for scalability and efficiency. Track and report key recruitment metrics to measure progress and identify opportunities for improvement. Requirements Must have Europe based: You are based in Europe and have deep knowledge of the European startup talent market. Proven track record in tech startups: You have over 4 years of experience as an in house recruiter, hiring for rapidly scaling startups. Remote hiring experience: You have over 2 years of experience recruiting for remote first companies in Europe. GTM expertise: You excel in hiring for sales, marketing, and operations roles, with a demonstrable history of high quality hires. Strategic advisor: You are known for partnering with hiring managers to refine role definitions, sourcing strategies, and hiring timelines. Nice to have Familiarity with Ashby ATS: You have hands on experience with Ashby applicant tracking system. Why join n8n? Backed by top investors: Sequoia, FirstMark, and Felicis have all backed our mission. Global, remote first team: Work with high-caliber teammates across Europe and North America. Real product market fit: Loved by developers, adopted by enterprises, growing fast. Hard problems, smart people: Help us build the team that builds the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation - We offer fair and attractive pay. Ownership - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity. Work/life balance ️ - We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 15 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness - Europe: We provide benefits according to local country norms. US: Multiple low premium, low deductible medical plans with coverage for individuals and families-plus a no cost premium HDHP option with a pre seeded HSA-along with dental and vision coverage. Future planning - Europe: We provide pension contributions according to local country norms. US: 401(k) retirement plan with a 4% employer match. Financial security ️ - Europe: We provide benefits according to local country norms. US: Company-paid short term and long term disability insurance, plus life insurance to support you and your loved ones. Career growth - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote first - Our team works remotely across Europe, with regular off sites for team bonding. Some roles, like sales in the US, are hybrid-please check the job description. Giving back - We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement - We believe in working smarter-everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency - We all know what everyone's working on, how the company is doing-the whole shebang. An ambitious but kind culture - People love working here-our eNPS for 2024 is 94! Country specific details are provided in your contract.
Jan 22, 2026
Full time
The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we're changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we've grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we've: Cultivated a community of more than 650,000 active developers and builders Earned 145k+ GitHub stars, making us one of the world's Top 40 most popular projects Been ranked as one of Europe's most promising privately held SaaS startups (4th in Sifted's 2025 B2B SaaS Rising 100) Raised $240m to date, from Sequoia's first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation And are grateful for our 94 eNPS score (most companies would call 70 excellent) That's the company we've built. Now we'd love to see what you can build. If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We're in a defining moment of an incredible journey. Come and build with us. ️ Conscious job titles may vary in certain companies, please be aware that this is an individual contributor role, reporting to the Talent Acquisition Lead. We've rapidly grew our headcount since the start of 2024 (from 35 to 200+), and we're maintaining this growth trajectory heading into 2026. To support this next phase of growth, we're hiring a Senior Talent Acquisition Partner, GTM to help scale our team and raise the bar even further. You'll work as a trusted partner to hiring managers-owning hiring across GTM, operations, and business functions-while helping shape the future of one of Europe's most exciting product-led companies. We're looking for a specialist recruiter who can not only deliver exceptional hires but also coach leaders, support the team on best practices, and help drive the strategy, structure, and systems that power our scale. Missions Your main goal will be to attract, engage, and hire exceptional talent for n8n's hypergrowth phase while ensuring a world class candidate and hiring manager experience. To achieve this, here are your key responsibilities: 1- Own the recruitment lifecycle Lead the end to end recruitment process, with a focus go to market (GTM) and operations roles, ensuring top tier hires. Develop tailored hiring strategies to meet the unique needs of each role. Expand n8n's presence in the competitive European and UK talent markets. 2- Partner with hiring managers Collaborate closely with hiring managers to align on role requirements, timelines, and candidate profiles. Provide market intelligence, including compensation trends, to inform hiring decisions. Facilitate structured hiring processes to ensure high quality and unbiased evaluations. 3- Innovate sourcing strategies ️ ️ Build and maintain a robust pipeline of A players through innovative sourcing methods. Leverage data driven insights to refine sourcing channels and improve pipeline quality. Cultivate relationships with top tier candidates for current and future roles. 4- Build an exceptional candidate experience Ensure every candidate interaction reflects n8n's culture and values. Provide timely and transparent communication throughout the hiring process. Act as an ambassador for n8n, showcasing our mission and growth story. 5- Optimize recruitment processes ️ Enhance and document recruitment workflows for scalability and efficiency. Track and report key recruitment metrics to measure progress and identify opportunities for improvement. Requirements Must have Europe based: You are based in Europe and have deep knowledge of the European startup talent market. Proven track record in tech startups: You have over 4 years of experience as an in house recruiter, hiring for rapidly scaling startups. Remote hiring experience: You have over 2 years of experience recruiting for remote first companies in Europe. GTM expertise: You excel in hiring for sales, marketing, and operations roles, with a demonstrable history of high quality hires. Strategic advisor: You are known for partnering with hiring managers to refine role definitions, sourcing strategies, and hiring timelines. Nice to have Familiarity with Ashby ATS: You have hands on experience with Ashby applicant tracking system. Why join n8n? Backed by top investors: Sequoia, FirstMark, and Felicis have all backed our mission. Global, remote first team: Work with high-caliber teammates across Europe and North America. Real product market fit: Loved by developers, adopted by enterprises, growing fast. Hard problems, smart people: Help us build the team that builds the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation - We offer fair and attractive pay. Ownership - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity. Work/life balance ️ - We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 15 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness - Europe: We provide benefits according to local country norms. US: Multiple low premium, low deductible medical plans with coverage for individuals and families-plus a no cost premium HDHP option with a pre seeded HSA-along with dental and vision coverage. Future planning - Europe: We provide pension contributions according to local country norms. US: 401(k) retirement plan with a 4% employer match. Financial security ️ - Europe: We provide benefits according to local country norms. US: Company-paid short term and long term disability insurance, plus life insurance to support you and your loved ones. Career growth - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote first - Our team works remotely across Europe, with regular off sites for team bonding. Some roles, like sales in the US, are hybrid-please check the job description. Giving back - We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement - We believe in working smarter-everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency - We all know what everyone's working on, how the company is doing-the whole shebang. An ambitious but kind culture - People love working here-our eNPS for 2024 is 94! Country specific details are provided in your contract.
Partners Procurement Services (PPS) delivers end-to-end procurement and supply chain services across a group of NHS Trusts, operating under a modernised governance framework that supports collaboration, growth and high standards of assurance. From April 2026, Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) will join PPS as a member. Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world class care to children and young people with rare, complex and difficult-to-treat conditions. Great Ormond Street Hospital receives over 300,000 patient visits (inpatient admissions or outpatient appointments) every year. Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site. More than half of our patients come from outside London and GOSH is the largest paediatric centre in the UK for services including paediatric intensive care and cardiac surgery. We are recruiting a Category Manager to support the delivery of clinical consumables and devices procurement for GOSH during its onboarding into PPS and as part of the wider shared service. Please refer to the JD for the rest of the information Main duties of the job The role of Category Manager spans the following: Support Senior Buyers and Buyers to ensure projects are delivered effectively, responsibly and in line with agreed policies and procedures. Manage and develop the category work plan to drive workload and ensure effective coverage, incorporating national and collaborative priorities and contracts and applying appropriate sourcing strategies. Identify and deliver savings against targets, ensuring savings are recorded accurately and regularly. Work with PPS and NHS Supply Chain colleagues to ensure appropriate category contract coverage and benefit delivery. Maintain awareness of technological developments within the category and support development of team market knowledge. Support PPS staff in the consistent application of agreed processes and procedures. Provide advice, expertise and support to stakeholders on product selection, market testing and related activities. Initially focused on GOSH, the role will manage defined areas of the consumables and devices portfolio, leading sourcing exercises, contract reviews and supplier engagement. The role involves close working with clinicians, operational teams and senior colleagues to ensure products meet clinical needs, quality standards and value expectations. The post will support catalogue management, P2P enablement, transition into PPS and collaborative procurement activity across the wider PPS membership. Please refer to the JD for further information. About us As a PPS Category Manager, you will benefit from working within a shared service that values professional expertise, consistency and collaboration, while gaining exposure to highly specialist environments such as GOSH's paediatric services. Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work. Job responsibilities Overarching Description and Requirements can be found in "Main Duties" & "Key Result Areas" within the Job Description. Person Specification Experience Minimum 5 years' experience in working within a relevant NHS Acute or other comparably complex procurement environment. Knowledge of acute hospital sector buying and local buying procedures. Comprehensive knowledge and experience of Public Contract Regulations. Knowledge of NHS procedures, systems, legislation and guidance Experience of working with a range of suppliers and customers and with maintaining good and effective business relationships. Experience of working with multiple operating businesses or different customers at the same time Education and Qualifications Educated and attained a pass in 5 GCE (A-C , including mathematics and English at this standard.K public procurement legislation. CIPS part or fully qualified or willing to study towards CIPS. Other requirements Commitment to learning and self development Strong identity with the core values of the public service and the NHS Ability to deal with pressurised situations in terms of peak work-load periods IT Literate with working knowledge of key MS packages Skills and Abilities Capable of undertaking analytical tasks and manipulation of spreadsheets Good and effective interpersonal and communication skills to enable effective team working Team player with the ability to contribute effectively at junior management level. Capable of demonstrating negotiation skills Capable of demonstrating problem solving skills (assessed prior to employment) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £56,276 to £63,176 a yearPer Annum Including HCAS
Jan 22, 2026
Full time
Partners Procurement Services (PPS) delivers end-to-end procurement and supply chain services across a group of NHS Trusts, operating under a modernised governance framework that supports collaboration, growth and high standards of assurance. From April 2026, Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) will join PPS as a member. Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world class care to children and young people with rare, complex and difficult-to-treat conditions. Great Ormond Street Hospital receives over 300,000 patient visits (inpatient admissions or outpatient appointments) every year. Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site. More than half of our patients come from outside London and GOSH is the largest paediatric centre in the UK for services including paediatric intensive care and cardiac surgery. We are recruiting a Category Manager to support the delivery of clinical consumables and devices procurement for GOSH during its onboarding into PPS and as part of the wider shared service. Please refer to the JD for the rest of the information Main duties of the job The role of Category Manager spans the following: Support Senior Buyers and Buyers to ensure projects are delivered effectively, responsibly and in line with agreed policies and procedures. Manage and develop the category work plan to drive workload and ensure effective coverage, incorporating national and collaborative priorities and contracts and applying appropriate sourcing strategies. Identify and deliver savings against targets, ensuring savings are recorded accurately and regularly. Work with PPS and NHS Supply Chain colleagues to ensure appropriate category contract coverage and benefit delivery. Maintain awareness of technological developments within the category and support development of team market knowledge. Support PPS staff in the consistent application of agreed processes and procedures. Provide advice, expertise and support to stakeholders on product selection, market testing and related activities. Initially focused on GOSH, the role will manage defined areas of the consumables and devices portfolio, leading sourcing exercises, contract reviews and supplier engagement. The role involves close working with clinicians, operational teams and senior colleagues to ensure products meet clinical needs, quality standards and value expectations. The post will support catalogue management, P2P enablement, transition into PPS and collaborative procurement activity across the wider PPS membership. Please refer to the JD for further information. About us As a PPS Category Manager, you will benefit from working within a shared service that values professional expertise, consistency and collaboration, while gaining exposure to highly specialist environments such as GOSH's paediatric services. Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work. Job responsibilities Overarching Description and Requirements can be found in "Main Duties" & "Key Result Areas" within the Job Description. Person Specification Experience Minimum 5 years' experience in working within a relevant NHS Acute or other comparably complex procurement environment. Knowledge of acute hospital sector buying and local buying procedures. Comprehensive knowledge and experience of Public Contract Regulations. Knowledge of NHS procedures, systems, legislation and guidance Experience of working with a range of suppliers and customers and with maintaining good and effective business relationships. Experience of working with multiple operating businesses or different customers at the same time Education and Qualifications Educated and attained a pass in 5 GCE (A-C , including mathematics and English at this standard.K public procurement legislation. CIPS part or fully qualified or willing to study towards CIPS. Other requirements Commitment to learning and self development Strong identity with the core values of the public service and the NHS Ability to deal with pressurised situations in terms of peak work-load periods IT Literate with working knowledge of key MS packages Skills and Abilities Capable of undertaking analytical tasks and manipulation of spreadsheets Good and effective interpersonal and communication skills to enable effective team working Team player with the ability to contribute effectively at junior management level. Capable of demonstrating negotiation skills Capable of demonstrating problem solving skills (assessed prior to employment) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £56,276 to £63,176 a yearPer Annum Including HCAS
ABOUT KOLLENO Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we're expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You'll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. ABOUT THE ROLE We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: Do you enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out of making clunky ERP setups play nicely with modern platforms? take pride in delivering onboarding experiences that just work? love bringing clarity to chaos in cross-functional environments? Are you a strong communicator who can speak both "engineering" and "CFO"? able to understand the big picture while diving into the technical details? comfortable leading onboarding projects from kickoff to delivery? someone who thrives in client-facing, solution-oriented roles? Here's what makes our work different We're not just building B2B software - we're transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works - not how they say they work. Your Role as Project Lead You'll be the owner and driver of multiple large-scale onboarding projects. You'll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You'll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You'll join a team that values A customer-first approach. Deep understanding of customer systems and workflows Clear, honest communication (internally and externally) Consistent, high-quality onboarding delivery Long-term thinking, not duct-tape fixes Customer empathy with strong technical depth Your Day-to-Day Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes Gather and map technical requirements, including custom fields, data flows, and integration logic Own the technical implementation of Kolleno during onboarding Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base Translate customer needs into actionable tasks and ensure smooth delivery of onboarding Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams Experience Required 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role Strong understanding of APIs, data mapping, and integration patterns Comfortable in client-facing situations, including with senior stakeholders Ability to interpret business requirements and translate them into technical specs Strong organisational skills and a bias toward action Bonus: Hands-on experience working with ERPs - especially NetSuite and SAP Bonus: experience building internal tools or project tracking systems Kolleno Benefits Work all of August remotely - escape the city, or just your commute Work the two weeks of Christmas and New Year's remotely Office-based Monday to Thursday, Fridays are flexible - your call Weekly treats and Gail's pastries on Mondays 20 days of annual leave + Bank Holidays per year Performance bonuses
Jan 21, 2026
Full time
ABOUT KOLLENO Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we're expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You'll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. ABOUT THE ROLE We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: Do you enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out of making clunky ERP setups play nicely with modern platforms? take pride in delivering onboarding experiences that just work? love bringing clarity to chaos in cross-functional environments? Are you a strong communicator who can speak both "engineering" and "CFO"? able to understand the big picture while diving into the technical details? comfortable leading onboarding projects from kickoff to delivery? someone who thrives in client-facing, solution-oriented roles? Here's what makes our work different We're not just building B2B software - we're transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works - not how they say they work. Your Role as Project Lead You'll be the owner and driver of multiple large-scale onboarding projects. You'll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You'll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You'll join a team that values A customer-first approach. Deep understanding of customer systems and workflows Clear, honest communication (internally and externally) Consistent, high-quality onboarding delivery Long-term thinking, not duct-tape fixes Customer empathy with strong technical depth Your Day-to-Day Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes Gather and map technical requirements, including custom fields, data flows, and integration logic Own the technical implementation of Kolleno during onboarding Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base Translate customer needs into actionable tasks and ensure smooth delivery of onboarding Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams Experience Required 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role Strong understanding of APIs, data mapping, and integration patterns Comfortable in client-facing situations, including with senior stakeholders Ability to interpret business requirements and translate them into technical specs Strong organisational skills and a bias toward action Bonus: Hands-on experience working with ERPs - especially NetSuite and SAP Bonus: experience building internal tools or project tracking systems Kolleno Benefits Work all of August remotely - escape the city, or just your commute Work the two weeks of Christmas and New Year's remotely Office-based Monday to Thursday, Fridays are flexible - your call Weekly treats and Gail's pastries on Mondays 20 days of annual leave + Bank Holidays per year Performance bonuses
Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you? You're a people-person with commercial instincts. You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works. You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection . You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue. Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself. Who are we? We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull but we're not an energy drink). We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of. As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in. What's the role? As our Referral & Partnerships Executive , you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue. Your responsibilities will include: Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programme Identifying customers with high referral potential and nurturing them Helping improve referral incentives, messaging, and engagement Tracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencers Building genuine, long-term relationships (not transactional, spammy ones) Helping partners understand what works best when promoting our products. Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customers Creating moments of delight through handwritten notes, surprise gifts, and unexpected bonuses Supporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook Group Encouraging engagement, sharing, and advocacy within the community Spotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars) Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider team Feeding insights back into campaigns, offers, and future initiatives Your Skills & Experience You don't need decades of experience - but you should have a strong foundation and a desire to grow fast. Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community building Communication Skills: Confident, friendly, and persuasive in writing and conversation Commercial Awareness: You understand that relationships ultimately need to drive results Organisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next steps Customer Psychology: An interest in why people recommend, refer, and advocate Digital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboards Initiative & Ownership: You don't wait to be told - you spot opportunities and act Ambition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal project Adaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layers A fast-track learning environment covering partnerships, persuasion, and growth A role with visible, measurable impact on revenue Clear progression into a Manager role as the channel scales Huge variety - no two days are the same Free access to our nootropic products to boost your own performance Be part of a brand that genuinely makes a difference in the world Are we talking to YOU? If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you. This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process. Sound like you? Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission
Jan 21, 2026
Full time
Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you? You're a people-person with commercial instincts. You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works. You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection . You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue. Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself. Who are we? We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull but we're not an energy drink). We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of. As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in. What's the role? As our Referral & Partnerships Executive , you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue. Your responsibilities will include: Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programme Identifying customers with high referral potential and nurturing them Helping improve referral incentives, messaging, and engagement Tracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencers Building genuine, long-term relationships (not transactional, spammy ones) Helping partners understand what works best when promoting our products. Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customers Creating moments of delight through handwritten notes, surprise gifts, and unexpected bonuses Supporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook Group Encouraging engagement, sharing, and advocacy within the community Spotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars) Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider team Feeding insights back into campaigns, offers, and future initiatives Your Skills & Experience You don't need decades of experience - but you should have a strong foundation and a desire to grow fast. Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community building Communication Skills: Confident, friendly, and persuasive in writing and conversation Commercial Awareness: You understand that relationships ultimately need to drive results Organisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next steps Customer Psychology: An interest in why people recommend, refer, and advocate Digital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboards Initiative & Ownership: You don't wait to be told - you spot opportunities and act Ambition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal project Adaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layers A fast-track learning environment covering partnerships, persuasion, and growth A role with visible, measurable impact on revenue Clear progression into a Manager role as the channel scales Huge variety - no two days are the same Free access to our nootropic products to boost your own performance Be part of a brand that genuinely makes a difference in the world Are we talking to YOU? If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you. This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process. Sound like you? Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission
Are YOU the Retention Marketing Superhero We're Looking For? Who are you? You're a commercially minded retention marketer who loves seeing numbers move because of what you shipped. You're just as comfortable building and improving email and SMS flows as you are planning promotional campaigns, reviewing performance, and asking: "How do we get more value from the customers we already have?" You don't wait to be told exactly what to do - you come with ideas, discuss the biggest ones, then get on and execute. You enjoy being hands-on inside tools like Klaviyo, you understand how lifecycle marketing actually works in the real world, and you're motivated by growth, ownership, and impact . You like responsibility, fast feedback loops, and working closely with designers, copywriters, and leadership to get things live. Most importantly, you're a doer . You bias toward action, progress, and constant improvement. If you prefer endless planning over shipping, this won't be the right fit. Who are we? We're a UK-based, world-serving brand in the drink supplement space (think Red Bull but we're not an energy drink). We help people achieve more, win more, and do more with delicious-tasting drinks packed full of clinically-backed ingredients. And beyond performance, every sale we make helps feed and nourish a child for a year through our charitable partner - something we take seriously and are incredibly proud of. As the business continues to grow, existing customers and subscriptions are a huge part of our future . That's why we're looking for a Retention Marketing Manager to take real ownership of this area and help us unlock the next stage of growth. What's the role? This is a growth-focused retention role with real ownership and accountability. You'll be responsible for growing existing customer revenue , with a particular focus on subscription growth , by owning how we communicate with customers across Email, SMS, and Physical Mail. You won't just execute campaigns - you'll help shape the retention promotional calendar , taking into account stock levels, what the business wants to push, and wider commercial goals. You'll propose ideas, sense-check the most important ones with leadership, then own execution end-to-end. Your responsibilities will include: Retention & Revenue Growth Owning and growing revenue from existing customers Being accountable for subscription growth , uptake, and retention Planning and owning the retention promotional calendar , aligned to stock levels and business priorities Email, SMS & Lifecycle Marketing Building, improving, and optimising email flows in Klaviyo Managing and deploying email campaigns and promotions Owning SMS campaigns and lifecycle flows Managing physical mail campaigns , from segmentation and briefing through to deployment and review Ensuring all retention channels work together, not in silos Performance & Optimisation Monitoring performance across email, SMS, and physical mail Running tests, spotting opportunities, and iterating quickly Reporting weekly on progress, performance, and priorities Bringing ideas and potential solutions when things aren't working Collaboration & Standards Working closely with designers and copywriters to ensure assets are on-brand and effective Acting as a guardian of tone, trust, and customer experience across retention channels Maintaining high standards around accuracy, compliance, and clarity Your skills & experience We're not looking for someone who needs months of training. We're looking for someone who can hit the ground running . You'll likely have: Proven, hands-on experience in retention, lifecycle, or CRM marketing Strong practical experience with email and SMS marketing Confidence building and improving flows yourself (even if copy or design comes from others) A commercial mindset and comfort being accountable for results Experience working in fast-moving, execution-focused environments Bonus points if you: Enjoy working closely with founders or senior leadership Like being close to the numbers and seeing direct impact Have worked in e-commerce or subscription-based businesses Location & perks Salary: £34,000 - £40,000 (depending on experience) Performance-based upside: Clear goals with bonuses and/or pay increases for strong results Place of work: Office-based, 4 days per week WFH Wednesdays: Available once you're fully trained and up to speed (a genuine perk, not a default) Flexible start times: Option to start 1-2 hours earlier or later Work closely with leadership: Regular access, fast decisions, real responsibility Growth & progression: Strong performance unlocks more responsibility, influence, and reward over time Impact & variety: No two weeks look the same - and your work directly drives growth Access to our products: Boost your own performance while helping thousands of others do the same Are we talking to YOU? If you get excited by growing repeat revenue , optimising lifecycle flows, planning promotions, and seeing the numbers move because of what you built - we want to hear from you. We're looking for someone who's already hands-on, ready to take ownership, and motivated by performance, momentum, and impact. This is a role for people who like responsibility, thrive in an in-office environment, and want their work to genuinely matter. Sound like you? Apply now and let's see if you're the Retention Marketing Manager superhero who helps take our growth - and your career - to the next level.
Jan 21, 2026
Full time
Are YOU the Retention Marketing Superhero We're Looking For? Who are you? You're a commercially minded retention marketer who loves seeing numbers move because of what you shipped. You're just as comfortable building and improving email and SMS flows as you are planning promotional campaigns, reviewing performance, and asking: "How do we get more value from the customers we already have?" You don't wait to be told exactly what to do - you come with ideas, discuss the biggest ones, then get on and execute. You enjoy being hands-on inside tools like Klaviyo, you understand how lifecycle marketing actually works in the real world, and you're motivated by growth, ownership, and impact . You like responsibility, fast feedback loops, and working closely with designers, copywriters, and leadership to get things live. Most importantly, you're a doer . You bias toward action, progress, and constant improvement. If you prefer endless planning over shipping, this won't be the right fit. Who are we? We're a UK-based, world-serving brand in the drink supplement space (think Red Bull but we're not an energy drink). We help people achieve more, win more, and do more with delicious-tasting drinks packed full of clinically-backed ingredients. And beyond performance, every sale we make helps feed and nourish a child for a year through our charitable partner - something we take seriously and are incredibly proud of. As the business continues to grow, existing customers and subscriptions are a huge part of our future . That's why we're looking for a Retention Marketing Manager to take real ownership of this area and help us unlock the next stage of growth. What's the role? This is a growth-focused retention role with real ownership and accountability. You'll be responsible for growing existing customer revenue , with a particular focus on subscription growth , by owning how we communicate with customers across Email, SMS, and Physical Mail. You won't just execute campaigns - you'll help shape the retention promotional calendar , taking into account stock levels, what the business wants to push, and wider commercial goals. You'll propose ideas, sense-check the most important ones with leadership, then own execution end-to-end. Your responsibilities will include: Retention & Revenue Growth Owning and growing revenue from existing customers Being accountable for subscription growth , uptake, and retention Planning and owning the retention promotional calendar , aligned to stock levels and business priorities Email, SMS & Lifecycle Marketing Building, improving, and optimising email flows in Klaviyo Managing and deploying email campaigns and promotions Owning SMS campaigns and lifecycle flows Managing physical mail campaigns , from segmentation and briefing through to deployment and review Ensuring all retention channels work together, not in silos Performance & Optimisation Monitoring performance across email, SMS, and physical mail Running tests, spotting opportunities, and iterating quickly Reporting weekly on progress, performance, and priorities Bringing ideas and potential solutions when things aren't working Collaboration & Standards Working closely with designers and copywriters to ensure assets are on-brand and effective Acting as a guardian of tone, trust, and customer experience across retention channels Maintaining high standards around accuracy, compliance, and clarity Your skills & experience We're not looking for someone who needs months of training. We're looking for someone who can hit the ground running . You'll likely have: Proven, hands-on experience in retention, lifecycle, or CRM marketing Strong practical experience with email and SMS marketing Confidence building and improving flows yourself (even if copy or design comes from others) A commercial mindset and comfort being accountable for results Experience working in fast-moving, execution-focused environments Bonus points if you: Enjoy working closely with founders or senior leadership Like being close to the numbers and seeing direct impact Have worked in e-commerce or subscription-based businesses Location & perks Salary: £34,000 - £40,000 (depending on experience) Performance-based upside: Clear goals with bonuses and/or pay increases for strong results Place of work: Office-based, 4 days per week WFH Wednesdays: Available once you're fully trained and up to speed (a genuine perk, not a default) Flexible start times: Option to start 1-2 hours earlier or later Work closely with leadership: Regular access, fast decisions, real responsibility Growth & progression: Strong performance unlocks more responsibility, influence, and reward over time Impact & variety: No two weeks look the same - and your work directly drives growth Access to our products: Boost your own performance while helping thousands of others do the same Are we talking to YOU? If you get excited by growing repeat revenue , optimising lifecycle flows, planning promotions, and seeing the numbers move because of what you built - we want to hear from you. We're looking for someone who's already hands-on, ready to take ownership, and motivated by performance, momentum, and impact. This is a role for people who like responsibility, thrive in an in-office environment, and want their work to genuinely matter. Sound like you? Apply now and let's see if you're the Retention Marketing Manager superhero who helps take our growth - and your career - to the next level.
Why work for us? This role is a key component of the Compliance strategy to ensure that the Group achieves operational adherence to regulatory requirements and expectations in relation to relevant Financial Conduct Authority (and Central Bank of Ireland) legislative and regulatory requirements. Competitive salary A workplace pension scheme Hybrid working, with collaborative days in our Leatherhead/London office 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata) Private health and dental cover Support and investment in your personal development 24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Recently certified as a Great Place to Work, we are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of , a Glassdoor rating of 4.0 and a Silver Sustainability medal. The Role Lead the execution and delivery of the Compliance Oversight Programme by leading the thematic team. The role focuses on meeting the FCA & CBI regulatory requirements to take adequate steps to ensure that operational processes, procedures and producers comply with regulatory requirements and also treat our customers fairly. Provide monthly report information on Compliance thematic activities and output to enable Compliance Reporting. Production of high-quality reports arising from scheduled or ad-hoc thematic and/or sampling, which succinctly prioritise important issues consistent with agreed grading and rating scales. Provide leadership and guidance to Compliance Oversight Officer fostering a collaborative and high-performing team culture. Provide day day management for all assigned staff, including input to appraisals, recruitment, and training plans Manage workload prioritisation, resource allocation, and delivery timelines projects. Mentor team members, identify training needs, and support professional development Agree remedial action with management and track that action to completion, highlighting any delivery concerns with the Senior Compliance Manager and/or Head of Risk & Compliance and escalating to the relevant Executive Committee & SLT members where appropriate. Manage remedial action tracker, including managing key stakeholders across the business and Internal Audit, ensuring that actions are closed on time, and adequately evidenced. Build strong relationships across all business areas and ensure liaison throughout Oversight activities (whilst keeping a second line independent focus). Monitor trends across oversight activity and metrics, reviewing areas of concern or "peaks". Lead with the production of an annual Thematic monitoring plan, presenting to the Senior Compliance Manager for sign off You will also: Act as a compliance point of contact for the business and provide expert guidance in the management of incidents. Lead the review and creation of mandatory compliance training materials for inclusion in the PCL annual training programme. Lead the annual/ ad hoc updates to the PCL Regulatory Guides for partners. Monitor outside developments in the wider financial services sector and the compliance industry (a) to maintain an up-to-date knowledge and awareness of relevant issues and future trends and (b) to contribute to the wider holistic management of the business. Provide input and analysis into policies, papers and strategy. At all times comply with the Premium Credit Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy. At all times comply with the requirements of the FCA Consumer Duty, particularly the Cross Cutting Rules of "Act in good faith", "Support customers' financial objectives" and "Avoid foreseeable harm" to help us achieve good customer outcomes. Attend and complete any mandatory Compliance training within required timeframes. Other such duties and responsibilities as may reasonably be required from time to time Who we're looking for Compliance leadership role within a company with similar complexities. Excellent communication and interpersonal skills, applicable at all levels across the organisation. Adept at building internal and external networks, with proven experience of delivering through people by collaborating and leveraging relationships Deep understanding of industry-wide trends and strategies for mitigating them, along with demonstrable knowledge of regulatory requirements and initiatives. A record of accomplishment of formulating and offering creative and pragmatic solutions to problems and issues. The ability to engage and influence at Executive and Board level and build relationships across diverse business functions in particular initiating and sustaining constructive relationships with senior stakeholders across expanding international businesses If you're an individual who thrives in a fast paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience. To be successful you will have Compliance leadership role within a company with similar complexities. Excellent communication and interpersonal skills, applicable at all levels across the organisation. Adept at building internal and external networks, with proven experience of delivering through people by collaborating and leveraging relationships Deep understanding of industry-wide trends and strategies for mitigating them, along with demonstrable knowledge of regulatory requirements and initiatives. A record of accomplishment of formulating and offering creative and pragmatic solutions to problems and issues. The ability to engage and influence at Executive and Board level and build relationships across diverse business functions in particular initiating and sustaining constructive relationships with senior stakeholders across expanding international businesses We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage. Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part time working and job share. By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: All postholders will be subject to appropriate pre employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. So, if role appeals to you and you're looking to join an industry leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you're in a job share just apply as a pair. We look forward to hearing from you. Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early. We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role
Jan 21, 2026
Full time
Why work for us? This role is a key component of the Compliance strategy to ensure that the Group achieves operational adherence to regulatory requirements and expectations in relation to relevant Financial Conduct Authority (and Central Bank of Ireland) legislative and regulatory requirements. Competitive salary A workplace pension scheme Hybrid working, with collaborative days in our Leatherhead/London office 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata) Private health and dental cover Support and investment in your personal development 24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Recently certified as a Great Place to Work, we are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of , a Glassdoor rating of 4.0 and a Silver Sustainability medal. The Role Lead the execution and delivery of the Compliance Oversight Programme by leading the thematic team. The role focuses on meeting the FCA & CBI regulatory requirements to take adequate steps to ensure that operational processes, procedures and producers comply with regulatory requirements and also treat our customers fairly. Provide monthly report information on Compliance thematic activities and output to enable Compliance Reporting. Production of high-quality reports arising from scheduled or ad-hoc thematic and/or sampling, which succinctly prioritise important issues consistent with agreed grading and rating scales. Provide leadership and guidance to Compliance Oversight Officer fostering a collaborative and high-performing team culture. Provide day day management for all assigned staff, including input to appraisals, recruitment, and training plans Manage workload prioritisation, resource allocation, and delivery timelines projects. Mentor team members, identify training needs, and support professional development Agree remedial action with management and track that action to completion, highlighting any delivery concerns with the Senior Compliance Manager and/or Head of Risk & Compliance and escalating to the relevant Executive Committee & SLT members where appropriate. Manage remedial action tracker, including managing key stakeholders across the business and Internal Audit, ensuring that actions are closed on time, and adequately evidenced. Build strong relationships across all business areas and ensure liaison throughout Oversight activities (whilst keeping a second line independent focus). Monitor trends across oversight activity and metrics, reviewing areas of concern or "peaks". Lead with the production of an annual Thematic monitoring plan, presenting to the Senior Compliance Manager for sign off You will also: Act as a compliance point of contact for the business and provide expert guidance in the management of incidents. Lead the review and creation of mandatory compliance training materials for inclusion in the PCL annual training programme. Lead the annual/ ad hoc updates to the PCL Regulatory Guides for partners. Monitor outside developments in the wider financial services sector and the compliance industry (a) to maintain an up-to-date knowledge and awareness of relevant issues and future trends and (b) to contribute to the wider holistic management of the business. Provide input and analysis into policies, papers and strategy. At all times comply with the Premium Credit Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy. At all times comply with the requirements of the FCA Consumer Duty, particularly the Cross Cutting Rules of "Act in good faith", "Support customers' financial objectives" and "Avoid foreseeable harm" to help us achieve good customer outcomes. Attend and complete any mandatory Compliance training within required timeframes. Other such duties and responsibilities as may reasonably be required from time to time Who we're looking for Compliance leadership role within a company with similar complexities. Excellent communication and interpersonal skills, applicable at all levels across the organisation. Adept at building internal and external networks, with proven experience of delivering through people by collaborating and leveraging relationships Deep understanding of industry-wide trends and strategies for mitigating them, along with demonstrable knowledge of regulatory requirements and initiatives. A record of accomplishment of formulating and offering creative and pragmatic solutions to problems and issues. The ability to engage and influence at Executive and Board level and build relationships across diverse business functions in particular initiating and sustaining constructive relationships with senior stakeholders across expanding international businesses If you're an individual who thrives in a fast paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience. To be successful you will have Compliance leadership role within a company with similar complexities. Excellent communication and interpersonal skills, applicable at all levels across the organisation. Adept at building internal and external networks, with proven experience of delivering through people by collaborating and leveraging relationships Deep understanding of industry-wide trends and strategies for mitigating them, along with demonstrable knowledge of regulatory requirements and initiatives. A record of accomplishment of formulating and offering creative and pragmatic solutions to problems and issues. The ability to engage and influence at Executive and Board level and build relationships across diverse business functions in particular initiating and sustaining constructive relationships with senior stakeholders across expanding international businesses We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage. Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part time working and job share. By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: All postholders will be subject to appropriate pre employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. So, if role appeals to you and you're looking to join an industry leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you're in a job share just apply as a pair. We look forward to hearing from you. Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early. We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role
About the Role This is a critical leadership opportunity to drive global supply chain strategy for a high-performing, innovation-led manufacturing business with a strong international presence. With operations across the UK, USA, Europe, Australia, China, and India, the company has been a trusted leader in industrial manufacturing for decades. As Head of Supply Chain, you will lead and shape the global procurement, planning, warehousing, and logistics functions. Your focus will be on delivering sustainable, profitable growth by fostering innovation, building resilience, and promoting operational excellence across the global network. You'll work closely with internal stakeholders and external partners to align priorities, influence decision-making, and create a high-performing culture where teams feel supported, valued, and empowered to thrive. This is a high-impact role with clear succession potential to the Operations Director. Key Responsibilities Act as a senior leader contributing to strategic planning and business-wide decision-making Develop and execute a commercially focused, globally aligned supply chain strategy Lead, coach, and develop a geographically dispersed team across multiple regions Build strong cross-functional relationships with operations, engineering, sales, and finance Drive continuous improvement using data-driven insights, process optimization, and digital transformation Identify and mitigate supply chain risks, enhancing agility and responsiveness Lead transformation initiatives to improve productivity, reduce cost, and enable scalable growth Foster a culture of accountability, innovation, and continuous improvement Serve as a visible, values-driven leader who embodies the company's mission and culture What You'll Bring Proven leadership experience in a senior supply chain role, ideally within global manufacturing or engineering Strategic thinker with strong expertise in end-to-end supply chain operations Demonstrated success in leading and developing high-performing, cross-border teams Strong commercial acumen and the ability to influence and engage stakeholders at all levels Experience delivering transformation and driving continuous improvement initiatives Excellent communication, negotiation, and stakeholder management skills Resilient and adaptable, with the ability to lead in a fast-paced, growth-focused environment Degree-qualified or equivalent experience; professional supply chain certifications (e.g., CIPS, IoSCM) are a plus Forward-thinking, ambitious, and eager to make a meaningful impact At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jan 21, 2026
Full time
About the Role This is a critical leadership opportunity to drive global supply chain strategy for a high-performing, innovation-led manufacturing business with a strong international presence. With operations across the UK, USA, Europe, Australia, China, and India, the company has been a trusted leader in industrial manufacturing for decades. As Head of Supply Chain, you will lead and shape the global procurement, planning, warehousing, and logistics functions. Your focus will be on delivering sustainable, profitable growth by fostering innovation, building resilience, and promoting operational excellence across the global network. You'll work closely with internal stakeholders and external partners to align priorities, influence decision-making, and create a high-performing culture where teams feel supported, valued, and empowered to thrive. This is a high-impact role with clear succession potential to the Operations Director. Key Responsibilities Act as a senior leader contributing to strategic planning and business-wide decision-making Develop and execute a commercially focused, globally aligned supply chain strategy Lead, coach, and develop a geographically dispersed team across multiple regions Build strong cross-functional relationships with operations, engineering, sales, and finance Drive continuous improvement using data-driven insights, process optimization, and digital transformation Identify and mitigate supply chain risks, enhancing agility and responsiveness Lead transformation initiatives to improve productivity, reduce cost, and enable scalable growth Foster a culture of accountability, innovation, and continuous improvement Serve as a visible, values-driven leader who embodies the company's mission and culture What You'll Bring Proven leadership experience in a senior supply chain role, ideally within global manufacturing or engineering Strategic thinker with strong expertise in end-to-end supply chain operations Demonstrated success in leading and developing high-performing, cross-border teams Strong commercial acumen and the ability to influence and engage stakeholders at all levels Experience delivering transformation and driving continuous improvement initiatives Excellent communication, negotiation, and stakeholder management skills Resilient and adaptable, with the ability to lead in a fast-paced, growth-focused environment Degree-qualified or equivalent experience; professional supply chain certifications (e.g., CIPS, IoSCM) are a plus Forward-thinking, ambitious, and eager to make a meaningful impact At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We create hype, demand + legacy. The Fitting Room is an award-winning, independent global culture and communications house. We design culturally iconic moments at the intersection of strategy, creativity and truth, building lasting connections between brands, culture and the people who shape it. We are fast, ambitious and deeply people-powered. Our work gets talked about because it always stands for something. Why This Role Exists TFR is an agency with specialist expertise in the QSR sector, working with some of the world's leading global brands. The Client Services Account Director - QSR plays a pivotal role within the agency, providing strategic leadership across these key accounts. In this role, you will lead and grow the accounts within your remit, acting as a trusted partner to your clients. You will be directly responsible for representing each brand's needs within the agency, serving as the central conduit between clients and internal teams, and proactively anticipating client requirements at every touchpoint. With prior experience in the QSR sector and a strong working knowledge of HFSS and its implications for the wider industry and marketing mix, we are seeking someone who can think ahead, build deep strategic and cultural understanding of their clients, and ensure our work delivers impact every time. Key Responsibilities Client Leadership Lead the client relationship from a senior strategic and day to day perspective with confidence and clarity. Build deep understanding of your client's world and strategic marketing goals, using your industry expertise to advise and shape campaigns, including the new HFSS regulations. Become the go-to partner for your clients, bringing thought leadership, cultural insight and creative excellence. You should be their first call and have quick, intelligent solutions. Manage and grow your accounts through trust, operational excellence and exceptional delivery. Strategic + Creative Impact Shape briefs and ensure they're grounded in cultural and QSR category intelligence. Contribute to idea development and push thinking that elevates the client's work. Translate cultural and consumer insight into compelling storytelling and clear recommendations. Guide wider teams responses and ensure responses and activity is aligned to client goals. Excellence in Delivery Work with the wider team to oversee end-to-end delivery across campaigns, ensuring work is on time, on brief and commercially sound. Work with cross-functional teams across Creative, Strategy, Social, Production, PR and Talent, creating a positive and collaborative environment with clear communication and expectations. Drive quality control and uphold TFR's high standards across social, content, experiential, influencer and PR activity. Spot challenges early, solve proactively and maintain healthy client dynamics. Commercial Ownership Support development of scopes, statements of work and costings across integrated campaigns. Identify opportunities for growth upsell, cross-sell and expanding services within your clients. Skills, Experience + Mindset You'll thrive here if you bring: A minimum of 6 years in Client Services roles within an agency, with a minimum of 1 year specifically leading a QSR or Hospitality brand with more than 50 sites. Demonstrable experience working with QSR brands, with hands-on knowledge of HFSS and the impact on the marketing mix is integral. Prior experience in a client-facing Account Director or Senior Account Manager position ready to step up. Experience leading integrated campaigns across social, content, experiential, PR and influencer activity. Strong understanding of brand building within high demand, culturally led sectors. Excellent communication (verbal, written, presentation) with client leadership presence. Strong strategic thinking and ability to link insight to ideas and execution. Highly organised with rigorous attention to detail across budgets, scopes and delivery. Ability to manage multiple priorities with calm and focus in a fast-paced environment. Commercially sharp, solutions-led and confident making recommendations. The Fitting Room started with less than £20 and a vision to build something different. That idea-to-execution mindset still defines us and is central to how we hire. We look for individuals with proven experience, strong drive and values that align with our culture. If you care deeply about your craft, live and breathe pop culture, and want to help shape an ambitious independent agency, get in touch.
Jan 21, 2026
Full time
We create hype, demand + legacy. The Fitting Room is an award-winning, independent global culture and communications house. We design culturally iconic moments at the intersection of strategy, creativity and truth, building lasting connections between brands, culture and the people who shape it. We are fast, ambitious and deeply people-powered. Our work gets talked about because it always stands for something. Why This Role Exists TFR is an agency with specialist expertise in the QSR sector, working with some of the world's leading global brands. The Client Services Account Director - QSR plays a pivotal role within the agency, providing strategic leadership across these key accounts. In this role, you will lead and grow the accounts within your remit, acting as a trusted partner to your clients. You will be directly responsible for representing each brand's needs within the agency, serving as the central conduit between clients and internal teams, and proactively anticipating client requirements at every touchpoint. With prior experience in the QSR sector and a strong working knowledge of HFSS and its implications for the wider industry and marketing mix, we are seeking someone who can think ahead, build deep strategic and cultural understanding of their clients, and ensure our work delivers impact every time. Key Responsibilities Client Leadership Lead the client relationship from a senior strategic and day to day perspective with confidence and clarity. Build deep understanding of your client's world and strategic marketing goals, using your industry expertise to advise and shape campaigns, including the new HFSS regulations. Become the go-to partner for your clients, bringing thought leadership, cultural insight and creative excellence. You should be their first call and have quick, intelligent solutions. Manage and grow your accounts through trust, operational excellence and exceptional delivery. Strategic + Creative Impact Shape briefs and ensure they're grounded in cultural and QSR category intelligence. Contribute to idea development and push thinking that elevates the client's work. Translate cultural and consumer insight into compelling storytelling and clear recommendations. Guide wider teams responses and ensure responses and activity is aligned to client goals. Excellence in Delivery Work with the wider team to oversee end-to-end delivery across campaigns, ensuring work is on time, on brief and commercially sound. Work with cross-functional teams across Creative, Strategy, Social, Production, PR and Talent, creating a positive and collaborative environment with clear communication and expectations. Drive quality control and uphold TFR's high standards across social, content, experiential, influencer and PR activity. Spot challenges early, solve proactively and maintain healthy client dynamics. Commercial Ownership Support development of scopes, statements of work and costings across integrated campaigns. Identify opportunities for growth upsell, cross-sell and expanding services within your clients. Skills, Experience + Mindset You'll thrive here if you bring: A minimum of 6 years in Client Services roles within an agency, with a minimum of 1 year specifically leading a QSR or Hospitality brand with more than 50 sites. Demonstrable experience working with QSR brands, with hands-on knowledge of HFSS and the impact on the marketing mix is integral. Prior experience in a client-facing Account Director or Senior Account Manager position ready to step up. Experience leading integrated campaigns across social, content, experiential, PR and influencer activity. Strong understanding of brand building within high demand, culturally led sectors. Excellent communication (verbal, written, presentation) with client leadership presence. Strong strategic thinking and ability to link insight to ideas and execution. Highly organised with rigorous attention to detail across budgets, scopes and delivery. Ability to manage multiple priorities with calm and focus in a fast-paced environment. Commercially sharp, solutions-led and confident making recommendations. The Fitting Room started with less than £20 and a vision to build something different. That idea-to-execution mindset still defines us and is central to how we hire. We look for individuals with proven experience, strong drive and values that align with our culture. If you care deeply about your craft, live and breathe pop culture, and want to help shape an ambitious independent agency, get in touch.
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We are seeking a visionary Head of Software Engineering to lead our Personalisation team. Reporting to the Senior Head of Software Engineering, you will play a pivotal role in shaping our technology strategy, influencing enterprise-wide engineering practices, and ensuring our capabilities meet the highest standards of security, compliance, and performance. As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product, Data Science and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues. You'll be joining the leadership for the Personalisation product group, who are responsible for our on-site and in-app personalisation, search and recommendations capabilities. The teams in this area work on some of the most innovative features in M&S, e.g. 1:1 Personalised Search and AI Stylist. Teams within this product group are highly cross functional, blending engineering, data science, product, design and delivery. You'll help deliver the vision of 1:1 personalisation across our estate and help make M&S feel like it was merchandised specifically for each customer individually. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. Team 2-8 Engineering Managers (Engineering Managers are responsible for 5-9 Engineers each). 4-8 Squads in a strategic Product Group (50-75 Engineers) What you will be doing The Head of Software Engineering role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Lead, develop and inspire Engineering Managers and teams, fostering a strong learning culture, high quality engineering standards, and clear development and talent strategies. Partner closely with Product, Delivery and Technology leadership to shape strategy, prioritise roadmaps, solve complex problems, and maximise value to colleagues and customers. Drive technical excellence and modern engineering practices, including DevOps, clean code, automation, architecture design, and the adoption of standard frameworks, policies, and North Star principles. Own Product Group outcomes and health, setting OKRs, ensuring reliability, quality, SLI/SLO performance, and full operational support across products. Champion innovation, continuous improvement and agile ways of working, encouraging experimentation, pragmatism, and commercially sound delivery. Build and scale high performing teams and communities, leading recruitment, onboarding, coaching, Communities of Practice, and contributing to wider engineering brand and culture. Tech stack M&S uses a variety of technologies including React, Next.js, Typescript Java Kotlin Python Swift GraphQL Federation Cloud: Azure While M&S is principally a Java environment, the Personalisation group has a mix of Python and Java teams. What you will need to have Significant hands on experience as a polyglot senior software engineer, with strong expertise across front end, back end, APIs, cloud infrastructure, and modern development frameworks. Leading large product areas with 5+ teams Knowledge of Personalisation, Recommendation and Search concepts and their relation to e commerce. Ideally you would have awareness of the current state of the art. Proven ability to design and evolve complex systems, with deep knowledge of software architecture, system design, cloud native patterns, and engineering standard methodologies. Strong experience delivering, operating and scaling software at Product Group level and above, including building, leading and hiring senior engineering teams. Advanced DevOps, testing and reliability engineering expertise, embracing CI/CD, automation, observability, and a "you build it, you run it" ownership model. Experience working closely with Product and Data Science teams, translating ambiguous requirements into robust technical solutions within customer centric environments. Technically credible people leader and servant leader, able to line manage and influence senior engineers and engineering managers, drive technical outcomes, and communicate effectively with both technical and non technical stakeholders. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Jan 21, 2026
Full time
We are seeking a visionary Head of Software Engineering to lead our Personalisation team. Reporting to the Senior Head of Software Engineering, you will play a pivotal role in shaping our technology strategy, influencing enterprise-wide engineering practices, and ensuring our capabilities meet the highest standards of security, compliance, and performance. As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product, Data Science and Delivery teams you will deliver sophisticated and robust solutions to solve daring problems for our customers and colleagues. You'll be joining the leadership for the Personalisation product group, who are responsible for our on-site and in-app personalisation, search and recommendations capabilities. The teams in this area work on some of the most innovative features in M&S, e.g. 1:1 Personalised Search and AI Stylist. Teams within this product group are highly cross functional, blending engineering, data science, product, design and delivery. You'll help deliver the vision of 1:1 personalisation across our estate and help make M&S feel like it was merchandised specifically for each customer individually. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. Team 2-8 Engineering Managers (Engineering Managers are responsible for 5-9 Engineers each). 4-8 Squads in a strategic Product Group (50-75 Engineers) What you will be doing The Head of Software Engineering role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Lead, develop and inspire Engineering Managers and teams, fostering a strong learning culture, high quality engineering standards, and clear development and talent strategies. Partner closely with Product, Delivery and Technology leadership to shape strategy, prioritise roadmaps, solve complex problems, and maximise value to colleagues and customers. Drive technical excellence and modern engineering practices, including DevOps, clean code, automation, architecture design, and the adoption of standard frameworks, policies, and North Star principles. Own Product Group outcomes and health, setting OKRs, ensuring reliability, quality, SLI/SLO performance, and full operational support across products. Champion innovation, continuous improvement and agile ways of working, encouraging experimentation, pragmatism, and commercially sound delivery. Build and scale high performing teams and communities, leading recruitment, onboarding, coaching, Communities of Practice, and contributing to wider engineering brand and culture. Tech stack M&S uses a variety of technologies including React, Next.js, Typescript Java Kotlin Python Swift GraphQL Federation Cloud: Azure While M&S is principally a Java environment, the Personalisation group has a mix of Python and Java teams. What you will need to have Significant hands on experience as a polyglot senior software engineer, with strong expertise across front end, back end, APIs, cloud infrastructure, and modern development frameworks. Leading large product areas with 5+ teams Knowledge of Personalisation, Recommendation and Search concepts and their relation to e commerce. Ideally you would have awareness of the current state of the art. Proven ability to design and evolve complex systems, with deep knowledge of software architecture, system design, cloud native patterns, and engineering standard methodologies. Strong experience delivering, operating and scaling software at Product Group level and above, including building, leading and hiring senior engineering teams. Advanced DevOps, testing and reliability engineering expertise, embracing CI/CD, automation, observability, and a "you build it, you run it" ownership model. Experience working closely with Product and Data Science teams, translating ambiguous requirements into robust technical solutions within customer centric environments. Technically credible people leader and servant leader, able to line manage and influence senior engineers and engineering managers, drive technical outcomes, and communicate effectively with both technical and non technical stakeholders. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.