Location: Piperdam Golf & Leisure Resort, Dundee Job Type: Permanent Hours of Work: 40 Hours - weekend and evening required Salary: £38 000 - £40 000 DOE What we need in a nutshell: We're looking for a commercially astute and operationally strong Food & Beverage Manager to take the lead across our bars, restaurant, café, and events spaces. You'll play a key role in the senior park team, combining hands-on leadership with strategic oversight to ensure seamless delivery and exceptional guest satisfaction. Who are we? We're a dynamic and growing company, and we're shaking up the Great British holiday. At our amazing 27 UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: . What you'll be doing: Lead with purpose. Drive performance. Create unforgettable experiences. As a key part of our park management team, you'll lead from the front - motivating and developing your team, ensuring high standards, and creating a culture where service excellence and profitability go hand in hand. This is a hands-on leadership role where no two days are the same. You'll be expected to maximise revenue opportunities across all F&B areas and drive performance through clear KPIs. You'll also take responsibility for delivering high-quality corporate functions and weddings, working closely with the events team to ensure every detail meets expectations - from planning through to seamless delivery on the day. Leading and motivating the F&B team to deliver high service standards Overseeing day-to-day operations and setting the tone for consistent delivery Managing stock and supply in line with company policy and targets Driving strategic planning across all outlets to optimise resources and revenue Delivering commercial goals, including profit targets, guest satisfaction, and budget control Lead the F&B team in day to day events operations Monitoring and improving payroll efficiency and rota planning Supporting the health, safety, and compliance standards across all outlets Skills, experience, and qualities you'll need: Proven F&B leadership experience in a multi-outlet operation Strong background in F&B coupled with events Commercial awareness with experience hitting key profitability and KPIs A strategic mindset with an eye for operational efficiency and service excellence A hands-on leader who can inspire and develop teams at all levels Holiday park or leisure industry experience is advantageous What we can offer you: A chance to make your mark in a key growth role at one of the UK's most exciting holiday companies Bonus scheme Enhanced family benefits Perkbox employee discount platform Life insurance Discounts on Away Resorts holidays and on-park purchases Free Gym & Golf Membership Awards and recognition programmes Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts check us out at . Our Promise to You: Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. After all, wouldn't it be boring if we were all the same? In short, we want you to bring your whole self to work!
Jun 22, 2025
Full time
Location: Piperdam Golf & Leisure Resort, Dundee Job Type: Permanent Hours of Work: 40 Hours - weekend and evening required Salary: £38 000 - £40 000 DOE What we need in a nutshell: We're looking for a commercially astute and operationally strong Food & Beverage Manager to take the lead across our bars, restaurant, café, and events spaces. You'll play a key role in the senior park team, combining hands-on leadership with strategic oversight to ensure seamless delivery and exceptional guest satisfaction. Who are we? We're a dynamic and growing company, and we're shaking up the Great British holiday. At our amazing 27 UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: . What you'll be doing: Lead with purpose. Drive performance. Create unforgettable experiences. As a key part of our park management team, you'll lead from the front - motivating and developing your team, ensuring high standards, and creating a culture where service excellence and profitability go hand in hand. This is a hands-on leadership role where no two days are the same. You'll be expected to maximise revenue opportunities across all F&B areas and drive performance through clear KPIs. You'll also take responsibility for delivering high-quality corporate functions and weddings, working closely with the events team to ensure every detail meets expectations - from planning through to seamless delivery on the day. Leading and motivating the F&B team to deliver high service standards Overseeing day-to-day operations and setting the tone for consistent delivery Managing stock and supply in line with company policy and targets Driving strategic planning across all outlets to optimise resources and revenue Delivering commercial goals, including profit targets, guest satisfaction, and budget control Lead the F&B team in day to day events operations Monitoring and improving payroll efficiency and rota planning Supporting the health, safety, and compliance standards across all outlets Skills, experience, and qualities you'll need: Proven F&B leadership experience in a multi-outlet operation Strong background in F&B coupled with events Commercial awareness with experience hitting key profitability and KPIs A strategic mindset with an eye for operational efficiency and service excellence A hands-on leader who can inspire and develop teams at all levels Holiday park or leisure industry experience is advantageous What we can offer you: A chance to make your mark in a key growth role at one of the UK's most exciting holiday companies Bonus scheme Enhanced family benefits Perkbox employee discount platform Life insurance Discounts on Away Resorts holidays and on-park purchases Free Gym & Golf Membership Awards and recognition programmes Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts check us out at . Our Promise to You: Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. After all, wouldn't it be boring if we were all the same? In short, we want you to bring your whole self to work!
Partner Manager Ciphr has a new opportunity for a Partner Manager. You will be joining an organisation where you will work with a team that is goal driven and people focused. At Ciphr our priority is ensuring that the work we do is adding value to our customers whilst also working in a way that allows the Ciphr team to feel valued in their roles. We want to give you the opportunity to embrace your role with Ciphr and, in return, we can offer you an open and friendly work environment where your input and ideas are welcomed. If you are interested in a change do have a look below at what we can offer you. Location: The role is remote within the UK but will require you to be on site at our Reading offices between 5 and 7 times a month. In a nutshell You'll be the person that helps drive and set our future partner strategy, ensuring that Ciphr can grow its revenues directly by selling partner products, and indirectly, by having a more compelling offering and partners selling Ciphr's products. What you'll be doing You'll be setting our partner vision, forming the strategy on how to deliver that vision and then executing at pace to build Ciphr's world-class partner capabilities. Work with the wider business to ensure they execute their element of the partner strategy. E.g. Product & Technology implementing integrations, Professional Services managing HR consultants day-to-day. You'll work with Ciphr's GTM teams to ensure they are enabled to make the most of the partnerships you create. You'll report on the partnerships such that your success can be understood by the wider business. You'll cascade information gained from partners across the business effectively. You'll need to work across all the teams at Ciphr, because a partner manager has an ultimately responsibility over everything that affects the success of their partners. You'll listen carefully to Sales to understand what they need to succeed in the market, but know that we can't be solely focused on future customers. You'll listen carefully to Customer Experience to understand what they need to make existing customer relationships better, but know that we can't be solely focused on existing customers. You'll liaise closely with Support to ensure we're doing the correct things to maximise customer happiness, but know that we can't be solely focused on the tactical needs of customers and miss the big strategic changes. Work closely with Professional Services to ensure that customers value the service element of your partner offering. You'll work closely with the 'back office' parts of Ciphr to ensure their positive contribution to your partner's success. What you'll need to succeed Experience in B2B software Experience running a partner strategy. Ability to balance competing demands and priorities, to achieve the best possible outcome. Ability to manage multiple projects at any one time, balancing your time on those tasks. Experience in working with senior stakeholders and leadership teams. Ability to understand a required outcome and execute your tasks, overcoming any obstacles, to achieve the required outcome. Good communication and interpersonal skills to build relationships internally and with partners. Strong business acumen to drive appropriate partner strategies. What we offer you: Ciphr has a benefits package which has you and your family in mind. As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer: 30 days annual leave, plus bank holidays Family National Trust Membership Birthday day off Religious holiday swap Family forming support - e.g., time off for family forming appointments or to support your partner Enhanced maternity and paternity leave Cycle to work scheme Pension Health cash plan Life assurance Technology/home improvements Loans Perks at Work - access to exclusive discounts, cinema tickets, etc. Regular training £1,500 employee referral scheme Medical Cover and Dental cover (after 6 months' service) Income Protection insurance (after 12 months' service) About Ciphr: Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions. Ciphr's integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools. Ciphr is all about people. Our values are trust, drive, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us!
Jun 21, 2025
Full time
Partner Manager Ciphr has a new opportunity for a Partner Manager. You will be joining an organisation where you will work with a team that is goal driven and people focused. At Ciphr our priority is ensuring that the work we do is adding value to our customers whilst also working in a way that allows the Ciphr team to feel valued in their roles. We want to give you the opportunity to embrace your role with Ciphr and, in return, we can offer you an open and friendly work environment where your input and ideas are welcomed. If you are interested in a change do have a look below at what we can offer you. Location: The role is remote within the UK but will require you to be on site at our Reading offices between 5 and 7 times a month. In a nutshell You'll be the person that helps drive and set our future partner strategy, ensuring that Ciphr can grow its revenues directly by selling partner products, and indirectly, by having a more compelling offering and partners selling Ciphr's products. What you'll be doing You'll be setting our partner vision, forming the strategy on how to deliver that vision and then executing at pace to build Ciphr's world-class partner capabilities. Work with the wider business to ensure they execute their element of the partner strategy. E.g. Product & Technology implementing integrations, Professional Services managing HR consultants day-to-day. You'll work with Ciphr's GTM teams to ensure they are enabled to make the most of the partnerships you create. You'll report on the partnerships such that your success can be understood by the wider business. You'll cascade information gained from partners across the business effectively. You'll need to work across all the teams at Ciphr, because a partner manager has an ultimately responsibility over everything that affects the success of their partners. You'll listen carefully to Sales to understand what they need to succeed in the market, but know that we can't be solely focused on future customers. You'll listen carefully to Customer Experience to understand what they need to make existing customer relationships better, but know that we can't be solely focused on existing customers. You'll liaise closely with Support to ensure we're doing the correct things to maximise customer happiness, but know that we can't be solely focused on the tactical needs of customers and miss the big strategic changes. Work closely with Professional Services to ensure that customers value the service element of your partner offering. You'll work closely with the 'back office' parts of Ciphr to ensure their positive contribution to your partner's success. What you'll need to succeed Experience in B2B software Experience running a partner strategy. Ability to balance competing demands and priorities, to achieve the best possible outcome. Ability to manage multiple projects at any one time, balancing your time on those tasks. Experience in working with senior stakeholders and leadership teams. Ability to understand a required outcome and execute your tasks, overcoming any obstacles, to achieve the required outcome. Good communication and interpersonal skills to build relationships internally and with partners. Strong business acumen to drive appropriate partner strategies. What we offer you: Ciphr has a benefits package which has you and your family in mind. As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer: 30 days annual leave, plus bank holidays Family National Trust Membership Birthday day off Religious holiday swap Family forming support - e.g., time off for family forming appointments or to support your partner Enhanced maternity and paternity leave Cycle to work scheme Pension Health cash plan Life assurance Technology/home improvements Loans Perks at Work - access to exclusive discounts, cinema tickets, etc. Regular training £1,500 employee referral scheme Medical Cover and Dental cover (after 6 months' service) Income Protection insurance (after 12 months' service) About Ciphr: Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions. Ciphr's integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools. Ciphr is all about people. Our values are trust, drive, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us!
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision- we are building the worlds most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description We are seeking a Maintenance Shift Manager to be based in our impressive state of the art 2.5m square foot Distribution Centre in Shirebrook, that's over 30 Football pitches, and is one of the most advanced warehouses within the UK. An excellent opportunity for candidates who are motivated by responsibility and accountability in this newly scoped role during a period of cultural change and elevation - embracing Frasers Group values in everything you do! You will provide management and leadership to the Engineering Team. Directing the team to minimise downtime and ensure uptime and availability of the installed automated equipment on site during their shift. Through technical leadership and a commitment to service quality, you will support the operation by utilising a broad range of skills, taking a proactive approach to improving performance and reliability. You will be expected to spend 50% of time leading the team and 50% of time engaged on hands on maintenance activities. Managing and coordinating the activities of your shift team, through effective planning and organisation Training, coaching, and mentoring your shift team Performance management including formal reviews. Analysis of data sources to maintain and improve performance to maximise efficiency of operation in line with KPIs Championing safe working practices Carrying out maintenance and servicing of all onsite automated equipment. Carrying out planned repairs and reactive repairs of automated material handling equipment including, tote conveyors, spiral conveyors, sorters, shuttles and robotics Fault-finding and diagnosis of mechanical and/or electrical faults. Responding to automation faults and breakdowns in a timely manner ensuring minimal downtime Actively working to optimise the automation performance Complete all reports in line with requirements using CMMS and Microsoft software packages Supporting service tracking and analysis of error rates and assisting in the production of corrective action plans Complying with health and safety legislation and overseeing hazardous tasks and PTW Leading the shift handover meeting and supporting other site meetings as required Maintaining strong communication line with the Automation manager and the Head of Automation. Qualifications Prior experience in a leadership position within Automation Relevant Engineering qualification A continuous improvement mindset- always looking for ways to optimise our Automation operation Strong communication skills, able to build relationship with technical and non-technical staff An inspirational leader who is able to coach and mentor their team to success. Able to have difficult conversations and performance manage where needed Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance . subject to terms and conditions Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Jun 21, 2025
Full time
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision- we are building the worlds most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description We are seeking a Maintenance Shift Manager to be based in our impressive state of the art 2.5m square foot Distribution Centre in Shirebrook, that's over 30 Football pitches, and is one of the most advanced warehouses within the UK. An excellent opportunity for candidates who are motivated by responsibility and accountability in this newly scoped role during a period of cultural change and elevation - embracing Frasers Group values in everything you do! You will provide management and leadership to the Engineering Team. Directing the team to minimise downtime and ensure uptime and availability of the installed automated equipment on site during their shift. Through technical leadership and a commitment to service quality, you will support the operation by utilising a broad range of skills, taking a proactive approach to improving performance and reliability. You will be expected to spend 50% of time leading the team and 50% of time engaged on hands on maintenance activities. Managing and coordinating the activities of your shift team, through effective planning and organisation Training, coaching, and mentoring your shift team Performance management including formal reviews. Analysis of data sources to maintain and improve performance to maximise efficiency of operation in line with KPIs Championing safe working practices Carrying out maintenance and servicing of all onsite automated equipment. Carrying out planned repairs and reactive repairs of automated material handling equipment including, tote conveyors, spiral conveyors, sorters, shuttles and robotics Fault-finding and diagnosis of mechanical and/or electrical faults. Responding to automation faults and breakdowns in a timely manner ensuring minimal downtime Actively working to optimise the automation performance Complete all reports in line with requirements using CMMS and Microsoft software packages Supporting service tracking and analysis of error rates and assisting in the production of corrective action plans Complying with health and safety legislation and overseeing hazardous tasks and PTW Leading the shift handover meeting and supporting other site meetings as required Maintaining strong communication line with the Automation manager and the Head of Automation. Qualifications Prior experience in a leadership position within Automation Relevant Engineering qualification A continuous improvement mindset- always looking for ways to optimise our Automation operation Strong communication skills, able to build relationship with technical and non-technical staff An inspirational leader who is able to coach and mentor their team to success. Able to have difficult conversations and performance manage where needed Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance . subject to terms and conditions Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Company Description The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes. Job Description We are looking to recruit a dynamic and experienced Senior Research Manager to manage the monitoring, evaluation and learning activities of a high profile National Institute for Health and Care Research (NIHR) portfolio of translational, clinical and applied health research infrastructure funding schemes. Job Purpose Reporting to the Assistant Director, the post holder will work closely with the rest of the infrastructure team (especially the Programme Leads and Senior Research Managers who are responsible for the development and management of the infrastructure schemes), and with Data Analytics colleagues (who are responsible for designing systems for capturing, cleaning and presenting data), to manage the infrastructure reporting and evaluation activities. At an award level, you will develop, improve and maintain monitoring and reporting processes, and at a scheme level, you will implement monitoring, evaluation and learning approaches, including overseeing the delivery and/or commissioning of impact evaluations. You will support a wider programme around visibility and the strategic use of data within infrastructure, considering links to policy directives around Busting Bureaucracy, the developing NIHR digital strategy and system operability issues with NHS and University systems. You will be adept at dealing with an array of data sources (metrics, narrative and financial reporting information), have a good understanding of research impact, an understanding of the routes to achieving it, and how to apply monitoring, evaluation and learning approaches to generate insight that can evidence impact and support continuous improvement of scheme funding and support processes. You will have experience of managing complex projects, knowledge of the UK s research environment and political agenda, and honed skills in stakeholder management. You will be a strategic thinker, capable of seeing the issues and solutions from a number of different stakeholder perspectives to see the bigger picture. You will be comfortable dealing with complexity and developing an approach to balance the needs of different stakeholders. You will be a team player, able to work in close partnership with a number of teams at NIHR and the DHSC. Key Accountabilities: Manage elements of the infrastructure monitoring processes: you will manage parts of the infrastructure reporting process both internally at the technical systems level and externally with users to support training and propose improvements. You will work with others to develop new reporting processes (for new awards), maintain existing annual and quarterly reporting, support the review of submitted reports by the team and the production of feedback, and drive process improvements through a continuous improvement cycle. Development of reporting outputs: support quantitative and qualitative data interrogation in projects across the infrastructure. Interrogating data to support strategic reviews, and, where feasible and appropriate, designing visual dashboards of progress using data collected and collated for reporting purposes. Also draw on award level reported data to feed into strategic scheme level evaluations and reviews, to produce impact case studies, and to feed into organisational level learning and reporting. This work will help articulate the contribution of the NIHR infrastructure to the wider health and social care system as well as feeding into broader NIHR initiatives such as the NIHR Impact Programme. Scheme reviews: support the delivery of scheme mid-term reviews and evaluations, working closely with the infrastructure team s Senior Research Managers responsible for specific schemes and the central Monitoring, Evaluation and Learning team to design and plan an appropriate review process for individual schemes. Stakeholder engagement: through appropriate stakeholder engagement, developing a sound understanding of data needs, minimising additional requirements of key stakeholders and understanding the types of reporting outputs/feedback that would provide the greatest utility for accountability and learning purposes. Proactively share key learnings across the infrastructure team and with wider stakeholder groups as appropriate. Flexible support to the team: flexible approach to work tasks with ability to muck in and provide support on additional tasks across the team during busy times. Line Management: The post holder will be responsible for the line management of one Research Manager and will matrix manage other team members, where appropriate. Qualifications Experience and Technical Skills Required Criteria: A PhD degree in biomedical or health sciences research (or significant equivalent sector experience) Experience of implementation or management of monitoring, evaluation and learning approaches including impact assessment and reporting, ideally within health and care research Data collection, collation and analysis skills using both qualitative and quantitative methodologies Current knowledge of the UK s health and care research and policy landscape Strategic thinker able to interpret complex information while having a clear view of the big picture Solutions orientated with evidence of delivering projects, requiring evidence synthesis, report writing and developing implementable recommendations Desirable Criteria: Specialist training/knowledge in monitoring, evaluation and learning approaches and methods Experience of authoring high quality impact reports and case study reports for a variety of technical and general audiences Experience of developing electronic dashboards using visualisation tools such as Qlik Sense, Looker Studio or equivalents Line management and staff development experience Key Competencies Committed team player with an ability to build effective working relationships Additional Information Why work for us Join our team and you ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK s largest funders of health and care research. Salary & Benefits £48,600 - £51,300 per annum Bonus - subject to company performance 25 days annual leave, plus public holidays (UK) Enhanced contributory pension scheme Life Insurance Benenden Healthcare Season Ticket Loan This is a permanent, full time position. NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements. Application Process If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR. NB:Closing date for applications is 5pm 16th July, interviews to be scheduled from the 28th July to the 8th August. Our Commitment to Equality and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
Jun 20, 2025
Full time
Company Description The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes. Job Description We are looking to recruit a dynamic and experienced Senior Research Manager to manage the monitoring, evaluation and learning activities of a high profile National Institute for Health and Care Research (NIHR) portfolio of translational, clinical and applied health research infrastructure funding schemes. Job Purpose Reporting to the Assistant Director, the post holder will work closely with the rest of the infrastructure team (especially the Programme Leads and Senior Research Managers who are responsible for the development and management of the infrastructure schemes), and with Data Analytics colleagues (who are responsible for designing systems for capturing, cleaning and presenting data), to manage the infrastructure reporting and evaluation activities. At an award level, you will develop, improve and maintain monitoring and reporting processes, and at a scheme level, you will implement monitoring, evaluation and learning approaches, including overseeing the delivery and/or commissioning of impact evaluations. You will support a wider programme around visibility and the strategic use of data within infrastructure, considering links to policy directives around Busting Bureaucracy, the developing NIHR digital strategy and system operability issues with NHS and University systems. You will be adept at dealing with an array of data sources (metrics, narrative and financial reporting information), have a good understanding of research impact, an understanding of the routes to achieving it, and how to apply monitoring, evaluation and learning approaches to generate insight that can evidence impact and support continuous improvement of scheme funding and support processes. You will have experience of managing complex projects, knowledge of the UK s research environment and political agenda, and honed skills in stakeholder management. You will be a strategic thinker, capable of seeing the issues and solutions from a number of different stakeholder perspectives to see the bigger picture. You will be comfortable dealing with complexity and developing an approach to balance the needs of different stakeholders. You will be a team player, able to work in close partnership with a number of teams at NIHR and the DHSC. Key Accountabilities: Manage elements of the infrastructure monitoring processes: you will manage parts of the infrastructure reporting process both internally at the technical systems level and externally with users to support training and propose improvements. You will work with others to develop new reporting processes (for new awards), maintain existing annual and quarterly reporting, support the review of submitted reports by the team and the production of feedback, and drive process improvements through a continuous improvement cycle. Development of reporting outputs: support quantitative and qualitative data interrogation in projects across the infrastructure. Interrogating data to support strategic reviews, and, where feasible and appropriate, designing visual dashboards of progress using data collected and collated for reporting purposes. Also draw on award level reported data to feed into strategic scheme level evaluations and reviews, to produce impact case studies, and to feed into organisational level learning and reporting. This work will help articulate the contribution of the NIHR infrastructure to the wider health and social care system as well as feeding into broader NIHR initiatives such as the NIHR Impact Programme. Scheme reviews: support the delivery of scheme mid-term reviews and evaluations, working closely with the infrastructure team s Senior Research Managers responsible for specific schemes and the central Monitoring, Evaluation and Learning team to design and plan an appropriate review process for individual schemes. Stakeholder engagement: through appropriate stakeholder engagement, developing a sound understanding of data needs, minimising additional requirements of key stakeholders and understanding the types of reporting outputs/feedback that would provide the greatest utility for accountability and learning purposes. Proactively share key learnings across the infrastructure team and with wider stakeholder groups as appropriate. Flexible support to the team: flexible approach to work tasks with ability to muck in and provide support on additional tasks across the team during busy times. Line Management: The post holder will be responsible for the line management of one Research Manager and will matrix manage other team members, where appropriate. Qualifications Experience and Technical Skills Required Criteria: A PhD degree in biomedical or health sciences research (or significant equivalent sector experience) Experience of implementation or management of monitoring, evaluation and learning approaches including impact assessment and reporting, ideally within health and care research Data collection, collation and analysis skills using both qualitative and quantitative methodologies Current knowledge of the UK s health and care research and policy landscape Strategic thinker able to interpret complex information while having a clear view of the big picture Solutions orientated with evidence of delivering projects, requiring evidence synthesis, report writing and developing implementable recommendations Desirable Criteria: Specialist training/knowledge in monitoring, evaluation and learning approaches and methods Experience of authoring high quality impact reports and case study reports for a variety of technical and general audiences Experience of developing electronic dashboards using visualisation tools such as Qlik Sense, Looker Studio or equivalents Line management and staff development experience Key Competencies Committed team player with an ability to build effective working relationships Additional Information Why work for us Join our team and you ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK s largest funders of health and care research. Salary & Benefits £48,600 - £51,300 per annum Bonus - subject to company performance 25 days annual leave, plus public holidays (UK) Enhanced contributory pension scheme Life Insurance Benenden Healthcare Season Ticket Loan This is a permanent, full time position. NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements. Application Process If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR. NB:Closing date for applications is 5pm 16th July, interviews to be scheduled from the 28th July to the 8th August. Our Commitment to Equality and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
Senior Marketing Effectiveness Manager page is loaded Senior Marketing Effectiveness Manager Apply locations London, England time type Full time posted on Posted 30+ Days Ago job requisition id JR Job Description : Senior Manager Econometric Modelling and Marketing Effectiveness Type of contract: permanent Location: London About us With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. Join our Global Marketing Effectivenes Team Over the last 6 years, Diageo has invested in developing and launching a ground breaking Marketing Effectiveness capability known as Marketing Catalyst, awarded by both the IPA in Europe, and ANA in North America in 2018 for its pioneering work on marketing effectiveness. Along with a robust suite of Effectiveness tools, the goal is to enable every marketer in the business to measure and optimise the performance of every pound of their marketing budget. The Global Marketing Effectiveness team is the specialist group that leads the Effectiveness agenda. Based centrally within the Diageo organisation, they are responsible both for managing and enhancing our marketing effectiveness outputs, analysis and tools and partnering closely with markets and brand teams to drive application of this analysis to deliver higher performing marketing every day. About this role: This role will be the leading functional specialist within Diageo for driving the marketing effectiveness agenda within the region and/or brand they manage. Part of the responsibility will be to establish an Effectiveness agenda and optimization momentum with global brand teams and/or markets. This role will be accountable for delivery of performance goals from marketing for that region/brand, as well as building capability across a diverse set of countries, cultures and personalities. In addition, the role holder will be given global accountability for leading specific capability enhancement projects (e.g., optimizing Catalyst). There is also a view to develop a measurement framework that helps markets understand how to use the tools/analyses that leverage longer term and shorter-term measurement capabilities (including identifying new measurement opportunities to bring into the mix). We also would like to explore newer methodologies such as how to bring together brand health and return on investment for a more cohesive short term/long term view. The role holder will have a high degree of autonomy to deliver results in the way they deem most effective. What you will be doing: Financial: Direct responsibility for ensuring delivery of the share of the £70M marketing effectiveness profit target associated with the region/brand being managed by the role-holder. The role holder is also responsible for working effectively with key external partners. Business Complexity: This is a complex role requiring advanced problem solving and influencing skills. The role holder will have to work across a variety of stakeholders simultaneously to support implementation of a common solution at scale and manage the associated cultural change. Leadership Responsibilities: The success of a leader in this role hinges on their ability to drive action from a large and complex organization of hundreds of marketers to spend their money differently. Purpose of Role: The role exists to create a virtuous culture of Marketing Performance, Measurement & Evaluation in Diageo, to increase the impact of our investment in A&P. Your main responsibilities: Drive delivery of the brand and/or regional marketing performance targets through utilization of Diageo's marketing effectiveness platform to the marketing budget. Drive a deep change in behavior - applying marketing effectiveness principles to every investment decision. Embed marketing effectiveness thinking and capabilities into the business and planning cycle. Develop an integrated measurement framework to enable marketing stakeholders to understand which solutions to apply under which circumstances and to have a unified approach to measurement. Develop relationships with GBTs and develop a cycle of optimization through global brand teams. Work with colleagues in the marketing effectiveness team to synthesize key findings and insights into marketing performance and ensure they are fed back to key decision makers effectively, including at a global scale. Manage and continually enhance the marketing analytics program that underpins the marketing effectiveness capability. Continuously and actively seek out enhancements of Diageo's marketing effectiveness capability to unlock further value. To be successful in this role, you will need: 10 years+ experience in similar consumer marketing organizations and/or marketing effectiveness consultancies and/or econometric modelling agencies and/or top-tier management consultancies. Able to demonstrate experience directly driving business change across stakeholders. This should include experience working directly with business leaders at all levels of seniority. Outstanding influencing skills are critical. Excellent verbal and written communication skills. Confidently lead sessions, often to a senior audience. Self-starter who is comfortable with a rapidly-changing environment. Energetic, relentless drive to succeed, great teammate. Used to working with a variety of stakeholders and building relationships. Working with Us Flexibility is key to success. From part-time and compressed hours to different locations our people work flexibly in ways to suit them. Talk to us about what flexibility means to you and we'll work together so that you're supported from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Contemporary work life balance policies and wellbeing activities On site gym or subsidised gym membership Contributary pension scheme Comprehensive health insurance for you and your family On site nursery or vouchers Annual bonus of circa 20% of your base salary (dependent on performance) Share options 28 days' vacation per annum Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more. Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: 1HQ Additional Locations : Job Posting Start Date : 2024-11-25
Jun 20, 2025
Full time
Senior Marketing Effectiveness Manager page is loaded Senior Marketing Effectiveness Manager Apply locations London, England time type Full time posted on Posted 30+ Days Ago job requisition id JR Job Description : Senior Manager Econometric Modelling and Marketing Effectiveness Type of contract: permanent Location: London About us With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. Join our Global Marketing Effectivenes Team Over the last 6 years, Diageo has invested in developing and launching a ground breaking Marketing Effectiveness capability known as Marketing Catalyst, awarded by both the IPA in Europe, and ANA in North America in 2018 for its pioneering work on marketing effectiveness. Along with a robust suite of Effectiveness tools, the goal is to enable every marketer in the business to measure and optimise the performance of every pound of their marketing budget. The Global Marketing Effectiveness team is the specialist group that leads the Effectiveness agenda. Based centrally within the Diageo organisation, they are responsible both for managing and enhancing our marketing effectiveness outputs, analysis and tools and partnering closely with markets and brand teams to drive application of this analysis to deliver higher performing marketing every day. About this role: This role will be the leading functional specialist within Diageo for driving the marketing effectiveness agenda within the region and/or brand they manage. Part of the responsibility will be to establish an Effectiveness agenda and optimization momentum with global brand teams and/or markets. This role will be accountable for delivery of performance goals from marketing for that region/brand, as well as building capability across a diverse set of countries, cultures and personalities. In addition, the role holder will be given global accountability for leading specific capability enhancement projects (e.g., optimizing Catalyst). There is also a view to develop a measurement framework that helps markets understand how to use the tools/analyses that leverage longer term and shorter-term measurement capabilities (including identifying new measurement opportunities to bring into the mix). We also would like to explore newer methodologies such as how to bring together brand health and return on investment for a more cohesive short term/long term view. The role holder will have a high degree of autonomy to deliver results in the way they deem most effective. What you will be doing: Financial: Direct responsibility for ensuring delivery of the share of the £70M marketing effectiveness profit target associated with the region/brand being managed by the role-holder. The role holder is also responsible for working effectively with key external partners. Business Complexity: This is a complex role requiring advanced problem solving and influencing skills. The role holder will have to work across a variety of stakeholders simultaneously to support implementation of a common solution at scale and manage the associated cultural change. Leadership Responsibilities: The success of a leader in this role hinges on their ability to drive action from a large and complex organization of hundreds of marketers to spend their money differently. Purpose of Role: The role exists to create a virtuous culture of Marketing Performance, Measurement & Evaluation in Diageo, to increase the impact of our investment in A&P. Your main responsibilities: Drive delivery of the brand and/or regional marketing performance targets through utilization of Diageo's marketing effectiveness platform to the marketing budget. Drive a deep change in behavior - applying marketing effectiveness principles to every investment decision. Embed marketing effectiveness thinking and capabilities into the business and planning cycle. Develop an integrated measurement framework to enable marketing stakeholders to understand which solutions to apply under which circumstances and to have a unified approach to measurement. Develop relationships with GBTs and develop a cycle of optimization through global brand teams. Work with colleagues in the marketing effectiveness team to synthesize key findings and insights into marketing performance and ensure they are fed back to key decision makers effectively, including at a global scale. Manage and continually enhance the marketing analytics program that underpins the marketing effectiveness capability. Continuously and actively seek out enhancements of Diageo's marketing effectiveness capability to unlock further value. To be successful in this role, you will need: 10 years+ experience in similar consumer marketing organizations and/or marketing effectiveness consultancies and/or econometric modelling agencies and/or top-tier management consultancies. Able to demonstrate experience directly driving business change across stakeholders. This should include experience working directly with business leaders at all levels of seniority. Outstanding influencing skills are critical. Excellent verbal and written communication skills. Confidently lead sessions, often to a senior audience. Self-starter who is comfortable with a rapidly-changing environment. Energetic, relentless drive to succeed, great teammate. Used to working with a variety of stakeholders and building relationships. Working with Us Flexibility is key to success. From part-time and compressed hours to different locations our people work flexibly in ways to suit them. Talk to us about what flexibility means to you and we'll work together so that you're supported from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Contemporary work life balance policies and wellbeing activities On site gym or subsidised gym membership Contributary pension scheme Comprehensive health insurance for you and your family On site nursery or vouchers Annual bonus of circa 20% of your base salary (dependent on performance) Share options 28 days' vacation per annum Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more. Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: 1HQ Additional Locations : Job Posting Start Date : 2024-11-25
Recruitment Consultant - Professional Sales Home " Recruitment Consultant " Recruitment Consultant - Professional Sales Salary: £23,000 - £35,000 plus high commission and benefits Location: Waterloo, London Regions: London, South East We are looking to recruit a Recruitment Consultant with experience in recruiting sales professionals and business development executives on a permanent or contract basis. This role involves recruiting within various sales disciplines, including building product sales, residential sales, and security package sales. You will be working for large companies that employ sales executives and professionals. The position offers the freedom to develop and grow your section, with opportunities to manage your own team, supported by senior management with extensive sales industry experience. We are particularly interested in candidates with expertise in the following sectors: CCTV / Access Control / Security Solutions - Product Sales Working across EMEA with security system manufacturers. A hot desk with established terms of business. Recruitment experience in product sales, CCTV, or related industries is required. Opportunity to place sales executives and business development managers worldwide. Residential Property Sales for Developers Working across the UK with a hot desk providing residential sales experts to developers and agencies nationwide. We welcome recruiters with entrepreneurial flair, motivation, commitment, and a passion for recruitment, especially those with a good knowledge of sales sectors and professionals or active sales professionals confident in recruiting within their industry. In return, we offer an industry-leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment provides opportunities to grow and manage your own team or to develop your skills and earn significant income. Our working environment is excellent, equipped with all necessary tools, including a fully expensed mobile, gym membership, and a professional yet non-corporate atmosphere. We do not micro-manage or impose KPIs but focus on strategic management and smart working techniques to maximize your billings. Contact Jon Moss via phone or email your CV through our application link. Visit for further details. All roles include an UNCAPPED HIGH COMMISSION STRUCTURE. Apply For This Job Title Name Address Postcode Your Email Attach CV 3 Park Court, Pyrford Road West Byfleet, Surrey KT14 6SD
Jun 20, 2025
Full time
Recruitment Consultant - Professional Sales Home " Recruitment Consultant " Recruitment Consultant - Professional Sales Salary: £23,000 - £35,000 plus high commission and benefits Location: Waterloo, London Regions: London, South East We are looking to recruit a Recruitment Consultant with experience in recruiting sales professionals and business development executives on a permanent or contract basis. This role involves recruiting within various sales disciplines, including building product sales, residential sales, and security package sales. You will be working for large companies that employ sales executives and professionals. The position offers the freedom to develop and grow your section, with opportunities to manage your own team, supported by senior management with extensive sales industry experience. We are particularly interested in candidates with expertise in the following sectors: CCTV / Access Control / Security Solutions - Product Sales Working across EMEA with security system manufacturers. A hot desk with established terms of business. Recruitment experience in product sales, CCTV, or related industries is required. Opportunity to place sales executives and business development managers worldwide. Residential Property Sales for Developers Working across the UK with a hot desk providing residential sales experts to developers and agencies nationwide. We welcome recruiters with entrepreneurial flair, motivation, commitment, and a passion for recruitment, especially those with a good knowledge of sales sectors and professionals or active sales professionals confident in recruiting within their industry. In return, we offer an industry-leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment provides opportunities to grow and manage your own team or to develop your skills and earn significant income. Our working environment is excellent, equipped with all necessary tools, including a fully expensed mobile, gym membership, and a professional yet non-corporate atmosphere. We do not micro-manage or impose KPIs but focus on strategic management and smart working techniques to maximize your billings. Contact Jon Moss via phone or email your CV through our application link. Visit for further details. All roles include an UNCAPPED HIGH COMMISSION STRUCTURE. Apply For This Job Title Name Address Postcode Your Email Attach CV 3 Park Court, Pyrford Road West Byfleet, Surrey KT14 6SD
Senior Workplace Health and Safety Manager Job ID: Amazon UK Services Ltd. At Amazon, we believe that every day is day 1. A day to take the first step. A day to face new challenges. It's your day to be part of something big. A day to put your ideas into action. The role is based in a fulfillment center where we handle a rapid turnover of goods, picking, packing and shipping products. As a Workplace Health & Safety (WHS) Manager, you are responsible for the occupational safety department at our Fulfillment center and lead a team. You work closely with local management to continuously improve local occupational health and safety standards and coordinate the implementation of internal company and legal requirements for occupational health and safety. Key job responsibilities - Manage on-site teams and collaborate cross-functionally to ensure compliance with health and safety laws, guidelines, and company policies - Use internal reporting tools to analyze data and provide leadership with information to make safety-related decisions - Develop, implement, and maintain safety training programs, ergonomics initiatives, and prevention programs to improve the safety culture - Perform risk assessments for new processes and machines, review changes to standardized processes, and update existing risk assessments - Promote commitment to occupational health and safety measures among management and employees to foster a strong safety culture A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You'll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You'll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we're complying with Amazon's policies and legal regulations, and that our workplaces are safe. There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you'll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design. BASIC QUALIFICATIONS - A degree, or equivalent level of qualification in-line with the European Qualifications Framework (EQF), in the Occupational Safety field - Alternatively, a NEBOSH Diploma or an IOSH Diploma in Occupational Safety is required - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Experience with Lean, 5S and Kaizen methodologies - Qualifications or experience in the field of sustainability - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jun 20, 2025
Full time
Senior Workplace Health and Safety Manager Job ID: Amazon UK Services Ltd. At Amazon, we believe that every day is day 1. A day to take the first step. A day to face new challenges. It's your day to be part of something big. A day to put your ideas into action. The role is based in a fulfillment center where we handle a rapid turnover of goods, picking, packing and shipping products. As a Workplace Health & Safety (WHS) Manager, you are responsible for the occupational safety department at our Fulfillment center and lead a team. You work closely with local management to continuously improve local occupational health and safety standards and coordinate the implementation of internal company and legal requirements for occupational health and safety. Key job responsibilities - Manage on-site teams and collaborate cross-functionally to ensure compliance with health and safety laws, guidelines, and company policies - Use internal reporting tools to analyze data and provide leadership with information to make safety-related decisions - Develop, implement, and maintain safety training programs, ergonomics initiatives, and prevention programs to improve the safety culture - Perform risk assessments for new processes and machines, review changes to standardized processes, and update existing risk assessments - Promote commitment to occupational health and safety measures among management and employees to foster a strong safety culture A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You'll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You'll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we're complying with Amazon's policies and legal regulations, and that our workplaces are safe. There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you'll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design. BASIC QUALIFICATIONS - A degree, or equivalent level of qualification in-line with the European Qualifications Framework (EQF), in the Occupational Safety field - Alternatively, a NEBOSH Diploma or an IOSH Diploma in Occupational Safety is required - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Experience with Lean, 5S and Kaizen methodologies - Qualifications or experience in the field of sustainability - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom. Salary: £80,000 per annum, plus company benefits Location: Canary Wharf, London E14 Contract: Permanent, full time Shifts: 37.5 hours per week; 7.5 hour days worked Mon-Fri 8am-6pm with a 30-minute unpaid lunch Work model: Hybrid (3 days worked in office) Williams Lea seeks a Global Creative Director to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7,000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations. Purpose of Role The Global Creative Director will oversee the end-to-end creative production output for our client's global Creative Studio services.This role spans a distributed delivery team operating across Europe, Asia, and the Americas. Success in this position requires strong communication skills, a polished and professional demeanor, and a proactive approach to collaboration. The Global Creative Director will work closely with an offsite Studio Manager (responsible for day-to-day studio operations and team management) and is expected to provide strategic and creative leadership and support as needed. Reporting into the Williams Lea Senior Account Director - who holds ultimate accountability for all client services - this role plays a vital part within the broader account management team. Key Responsibilities Lead, inspire, and drive high-quality creative output from concept through to delivery Build and maintain strong, trusted relationships with key stakeholders to deliver strategic, valuable, and brand-aligned creative solutions Identify new creative opportunities within the firm to build and sustain a strong pipeline of work for the studio Ensure the studio's approach aligns with the client's broader business strategies, including marketing, events, and corporate communications Provide industry insights and stay ahead of market trends to drive innovation and continuous improvement Collaborate closely with the global Williams Lea creative production community Translate client needs into compelling creative solutions that meet brand guidelines and accessibility standards Offer creative consultation during the briefing process to ensure the best-fit solutions and media are selected for optimal outcomes Directly manage complex projects, including coordinating print and digital production, anticipating issues, and ensuring smooth delivery Monitor progress to ensure deadlines, quality standards, and brand compliance are met Maintain consistency with firm-wide communication standards and brand messaging Guide and mentor team members on the use of templates and brand assets; provide training as needed Act as a subject matter expert across print and digital design, offering guidance and recommendations on innovation and technology to improve efficiency Ensure all quality control and pre-flight checking procedures are consistently followed Support Studio Leads in maintaining internal workflows and ensuring accurate recording of all billable work Occasional global travel may be required Proven experience managing creative services at a global level Exceptional communication and interpersonal skills; articulate, approachable, and confident Strong client relationship management skills with experience in presenting to and engaging senior stakeholders Demonstrated leadership in managing and inspiring design teams; collaborative and solutions-focused Deep understanding of both print and digital design and production processes Highly organized with strong project management skills; able to manage multiple priorities effectively Calm under pressure with the ability to work independently and collaboratively within tight deadlines Strong technical proficiency and integrated creative design knowledge Qualifications Approximately 10+ years of experience in the design sector, with a proven track record in leadership roles across print and digital media Rewards and Benefits We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles) Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances. Life Assurance Private Medical Insurance Health Assessments Discounted gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects! Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address). In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
Jun 20, 2025
Full time
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom. Salary: £80,000 per annum, plus company benefits Location: Canary Wharf, London E14 Contract: Permanent, full time Shifts: 37.5 hours per week; 7.5 hour days worked Mon-Fri 8am-6pm with a 30-minute unpaid lunch Work model: Hybrid (3 days worked in office) Williams Lea seeks a Global Creative Director to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7,000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations. Purpose of Role The Global Creative Director will oversee the end-to-end creative production output for our client's global Creative Studio services.This role spans a distributed delivery team operating across Europe, Asia, and the Americas. Success in this position requires strong communication skills, a polished and professional demeanor, and a proactive approach to collaboration. The Global Creative Director will work closely with an offsite Studio Manager (responsible for day-to-day studio operations and team management) and is expected to provide strategic and creative leadership and support as needed. Reporting into the Williams Lea Senior Account Director - who holds ultimate accountability for all client services - this role plays a vital part within the broader account management team. Key Responsibilities Lead, inspire, and drive high-quality creative output from concept through to delivery Build and maintain strong, trusted relationships with key stakeholders to deliver strategic, valuable, and brand-aligned creative solutions Identify new creative opportunities within the firm to build and sustain a strong pipeline of work for the studio Ensure the studio's approach aligns with the client's broader business strategies, including marketing, events, and corporate communications Provide industry insights and stay ahead of market trends to drive innovation and continuous improvement Collaborate closely with the global Williams Lea creative production community Translate client needs into compelling creative solutions that meet brand guidelines and accessibility standards Offer creative consultation during the briefing process to ensure the best-fit solutions and media are selected for optimal outcomes Directly manage complex projects, including coordinating print and digital production, anticipating issues, and ensuring smooth delivery Monitor progress to ensure deadlines, quality standards, and brand compliance are met Maintain consistency with firm-wide communication standards and brand messaging Guide and mentor team members on the use of templates and brand assets; provide training as needed Act as a subject matter expert across print and digital design, offering guidance and recommendations on innovation and technology to improve efficiency Ensure all quality control and pre-flight checking procedures are consistently followed Support Studio Leads in maintaining internal workflows and ensuring accurate recording of all billable work Occasional global travel may be required Proven experience managing creative services at a global level Exceptional communication and interpersonal skills; articulate, approachable, and confident Strong client relationship management skills with experience in presenting to and engaging senior stakeholders Demonstrated leadership in managing and inspiring design teams; collaborative and solutions-focused Deep understanding of both print and digital design and production processes Highly organized with strong project management skills; able to manage multiple priorities effectively Calm under pressure with the ability to work independently and collaboratively within tight deadlines Strong technical proficiency and integrated creative design knowledge Qualifications Approximately 10+ years of experience in the design sector, with a proven track record in leadership roles across print and digital media Rewards and Benefits We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles) Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances. Life Assurance Private Medical Insurance Health Assessments Discounted gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects! Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address). In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
Our mission is to inspire and influence great companies to grow - defining the future of marketing. WeDiscover is a leading performance marketing and technology agency. We launched in 2020, in the belief that when you combine marketing experts with data scientists and engineers, amazing things can happen. We've since gone on to be recognised in the Deloitte Fast 50 tech businesses and in the top 8% of the Financial Times' Fastest Growing Companies in Europe . We were founded on the concept of problem-solving and skills-stacking: beyond our agency services, we pride ourselves on inventing impactful marketing technology that keeps our clients ahead in an ever-evolving, competitive landscape. WeDiscover is founder-led, with no outside investors, allowing us to stay true to our vision. Our leadership team brings vast experience across digital marketing, technology, and analytics, setting the tone for excellence and continuous innovation. We believe in 'doing good while doing well,' fostering a culture where success goes hand-in-hand with a positive impact. Position Overview As Account Director, you will report directly to the Head of Paid Social. This is an exciting opportunity to help grow the department within the agency, allowing you to contribute to its performance and culture. If you want to make your mark in a fast-growing, award-winning agency, this role is for you. We're seeking an innovative Account Director to lead advertising strategy and execution across our flagship accounts on Meta, Snap, Pinterest and TikTok. This role will report to our Head of Paid Social and will be instrumental in developing highly effective and innovative strategies to drive performance for our clients. Key Responsibilities Lead paid social initiatives for some of the agencies largest clients Work with our internal teams and senior client stakeholders to develop innovative strategies and execute them Oversee the work of Managers as direct reports, setting clear expectations and objectives for the team on client deliverables Act to inform the Head of Paid Social on opportunities and challenges across our client set, helping shape priorities and product solutions Required Skills & Experience 3+ years of experience in paid social advertising A performance focus - we want individuals with significant experience in bottom-funnel activation Proven track record of managing large paid social budgets (£200K - £1M monthly) Capable of setting strategy and executing this across multiple platforms and formats Demonstrated experience with data analysis and recommendations Outstanding communication and presentation skills - we want you to see you articulate your ideas concisely and coherently Team management and mentoring experience Proficiency in utilising analytics platforms and attribution models to help guide investment decisions Desired Skills Experience with marketing automation and programmatic (DCO) solutions desired Experience working with multi-functional media teams preferred Experience in brand awareness and reach activation is desirable Experience of a variety of business verticals and differing paid social strategies Experience utilising 1st party data in paid social media activity Personal Qualities Strategic thinker with an analytical mindset Innovation-driven approach to problem-solving Strong leadership and team-building capabilities Ability to balance technical expertise with commercial acumen Fascinated by the intersection of marketing and technology Adaptable and eager to trial new technologies and methodologies Why work at WeDiscover: In return for your work, time and skills, we offer a competitive salary and some additional benefits: Significant Career Advancement: Be part of a fast-growing agency where your contributions will have a direct impact on our growth and culture. You'll have the opportunity to shape the direction of the business, joining at a pivotal stage in our journey. Equity in the Business: Gain ownership in WeDiscover through our EMI Options Scheme, allowing you to share in the success you help create. Work Flexibility: Choose to work remotely, from our London office, or a mix of both-whatever works best for you. Top of the Range Tools: We provide top-quality equipment, including a high-spec laptop, screens, and access to our bespoke technology, ensuring you have everything you need to succeed. Generous Time Off: Enjoy 28 days of annual leave (plus the usual bank holidays) and the option to take a 5-week paid sabbatical after 5 years of service to refresh and recharge. Wellness & Wellbeing: Get a £40 monthly wellness subscription to your choice of services like Calm, Headspace, Huel, Thriva, or a gym membership to support your well-being. Volunteering & Giving Back: Take two volunteering days per year to give back to a cause you care about. Continuous Learning: Access a £200 annual learning fund for books, courses, or subscriptions. Our culture of continuous training supports both technical skills and broader business acumen development. Inclusive Culture: We're committed to building an inclusive, positive environment where success is shared, and everyone feels supported in achieving their best. Interview Process: We value your time and aim to keep the interview process thorough but streamlined, with a target completion time of under 14 days: Stage 1: Initial phone call with our Managing Director or Group Account Director, Paid Social, focused on getting to know you and understanding your experience and aspirations. Stage 2: A competency-based interview exploring paid social strategy and execution. This will be with the Managing Director and Group Account Director, Paid Social, where we'll discuss your approach and ideas. Stage 3: A cultural interview to assess your attitudes and behaviours - it's really important to us you fit the WeDiscover way of doing things. WeDiscover is an equal-opportunity employer. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know in your application.
Jun 20, 2025
Full time
Our mission is to inspire and influence great companies to grow - defining the future of marketing. WeDiscover is a leading performance marketing and technology agency. We launched in 2020, in the belief that when you combine marketing experts with data scientists and engineers, amazing things can happen. We've since gone on to be recognised in the Deloitte Fast 50 tech businesses and in the top 8% of the Financial Times' Fastest Growing Companies in Europe . We were founded on the concept of problem-solving and skills-stacking: beyond our agency services, we pride ourselves on inventing impactful marketing technology that keeps our clients ahead in an ever-evolving, competitive landscape. WeDiscover is founder-led, with no outside investors, allowing us to stay true to our vision. Our leadership team brings vast experience across digital marketing, technology, and analytics, setting the tone for excellence and continuous innovation. We believe in 'doing good while doing well,' fostering a culture where success goes hand-in-hand with a positive impact. Position Overview As Account Director, you will report directly to the Head of Paid Social. This is an exciting opportunity to help grow the department within the agency, allowing you to contribute to its performance and culture. If you want to make your mark in a fast-growing, award-winning agency, this role is for you. We're seeking an innovative Account Director to lead advertising strategy and execution across our flagship accounts on Meta, Snap, Pinterest and TikTok. This role will report to our Head of Paid Social and will be instrumental in developing highly effective and innovative strategies to drive performance for our clients. Key Responsibilities Lead paid social initiatives for some of the agencies largest clients Work with our internal teams and senior client stakeholders to develop innovative strategies and execute them Oversee the work of Managers as direct reports, setting clear expectations and objectives for the team on client deliverables Act to inform the Head of Paid Social on opportunities and challenges across our client set, helping shape priorities and product solutions Required Skills & Experience 3+ years of experience in paid social advertising A performance focus - we want individuals with significant experience in bottom-funnel activation Proven track record of managing large paid social budgets (£200K - £1M monthly) Capable of setting strategy and executing this across multiple platforms and formats Demonstrated experience with data analysis and recommendations Outstanding communication and presentation skills - we want you to see you articulate your ideas concisely and coherently Team management and mentoring experience Proficiency in utilising analytics platforms and attribution models to help guide investment decisions Desired Skills Experience with marketing automation and programmatic (DCO) solutions desired Experience working with multi-functional media teams preferred Experience in brand awareness and reach activation is desirable Experience of a variety of business verticals and differing paid social strategies Experience utilising 1st party data in paid social media activity Personal Qualities Strategic thinker with an analytical mindset Innovation-driven approach to problem-solving Strong leadership and team-building capabilities Ability to balance technical expertise with commercial acumen Fascinated by the intersection of marketing and technology Adaptable and eager to trial new technologies and methodologies Why work at WeDiscover: In return for your work, time and skills, we offer a competitive salary and some additional benefits: Significant Career Advancement: Be part of a fast-growing agency where your contributions will have a direct impact on our growth and culture. You'll have the opportunity to shape the direction of the business, joining at a pivotal stage in our journey. Equity in the Business: Gain ownership in WeDiscover through our EMI Options Scheme, allowing you to share in the success you help create. Work Flexibility: Choose to work remotely, from our London office, or a mix of both-whatever works best for you. Top of the Range Tools: We provide top-quality equipment, including a high-spec laptop, screens, and access to our bespoke technology, ensuring you have everything you need to succeed. Generous Time Off: Enjoy 28 days of annual leave (plus the usual bank holidays) and the option to take a 5-week paid sabbatical after 5 years of service to refresh and recharge. Wellness & Wellbeing: Get a £40 monthly wellness subscription to your choice of services like Calm, Headspace, Huel, Thriva, or a gym membership to support your well-being. Volunteering & Giving Back: Take two volunteering days per year to give back to a cause you care about. Continuous Learning: Access a £200 annual learning fund for books, courses, or subscriptions. Our culture of continuous training supports both technical skills and broader business acumen development. Inclusive Culture: We're committed to building an inclusive, positive environment where success is shared, and everyone feels supported in achieving their best. Interview Process: We value your time and aim to keep the interview process thorough but streamlined, with a target completion time of under 14 days: Stage 1: Initial phone call with our Managing Director or Group Account Director, Paid Social, focused on getting to know you and understanding your experience and aspirations. Stage 2: A competency-based interview exploring paid social strategy and execution. This will be with the Managing Director and Group Account Director, Paid Social, where we'll discuss your approach and ideas. Stage 3: A cultural interview to assess your attitudes and behaviours - it's really important to us you fit the WeDiscover way of doing things. WeDiscover is an equal-opportunity employer. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know in your application.
Who are we? OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy. Through its API-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd's platform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPayd is committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. How will you add value to the OpenPayd journey? Develop and own the product roadmap for FinOps and pricing, ensuring scalability and alignment with business goals. Collaborate with finance, operations, and engineering teams to identify pain points, streamline workflows, and reduce costs. Design and implement automated solutions to improve financial operations and reporting. Drive pricing strategy by analysing market trends, customer behaviour, and competitor offerings. Define, test, and iterate on pricing models to maximize revenue and customer value. Gather and prioritize product requirements and manage the full product lifecycle. Analyse operational and financial data to identify opportunities for optimization and efficiency. The ideal candidate will have the following: 5+ years of product management experience in fintech, banking, or financial services. Strong expertise in financial operations (FinOps) and pricing models. Proven track record of driving operational efficiency and optimising pricing strategies. Experience working with cross-functional teams, including finance and engineering. Analytical mindset with a data-driven approach to decision-making. Experience in B2B payments, embedded finance, or banking platforms. Familiarity with financial modelling and revenue optimisation strategies. Our perks and benefits Personal training budget - £3000! Cycle to Work scheme Discounted gym membership Corporate discounts via PerkBox Travel loan Company Pension plan Health, Dental & Life Insurance 25 days annual leave plus Bank Holidays & Extra day for your Birthday We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies:OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
Jun 19, 2025
Full time
Who are we? OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy. Through its API-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd's platform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPayd is committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. How will you add value to the OpenPayd journey? Develop and own the product roadmap for FinOps and pricing, ensuring scalability and alignment with business goals. Collaborate with finance, operations, and engineering teams to identify pain points, streamline workflows, and reduce costs. Design and implement automated solutions to improve financial operations and reporting. Drive pricing strategy by analysing market trends, customer behaviour, and competitor offerings. Define, test, and iterate on pricing models to maximize revenue and customer value. Gather and prioritize product requirements and manage the full product lifecycle. Analyse operational and financial data to identify opportunities for optimization and efficiency. The ideal candidate will have the following: 5+ years of product management experience in fintech, banking, or financial services. Strong expertise in financial operations (FinOps) and pricing models. Proven track record of driving operational efficiency and optimising pricing strategies. Experience working with cross-functional teams, including finance and engineering. Analytical mindset with a data-driven approach to decision-making. Experience in B2B payments, embedded finance, or banking platforms. Familiarity with financial modelling and revenue optimisation strategies. Our perks and benefits Personal training budget - £3000! Cycle to Work scheme Discounted gym membership Corporate discounts via PerkBox Travel loan Company Pension plan Health, Dental & Life Insurance 25 days annual leave plus Bank Holidays & Extra day for your Birthday We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies:OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
Senior Workplace Health and Safety Manager Job ID: Amazon UK Services Ltd. At Amazon, we believe that every day is day 1. A day to take the first step. A day to face new challenges. It's your day to be part of something big. A day to put your ideas into action. The role is based in a fulfillment center where we handle a rapid turnover of goods, picking, packing and shipping products. As a Workplace Health & Safety (WHS) Manager, you are responsible for the occupational safety department at our Fulfillment center and lead a team. You work closely with local management to continuously improve local occupational health and safety standards and coordinate the implementation of internal company and legal requirements for occupational health and safety. Key job responsibilities: Manage on-site teams and collaborate cross-functionally to ensure compliance with health and safety laws, guidelines, and company policies. Use internal reporting tools to analyze data and provide leadership with information to make safety-related decisions. Develop, implement, and maintain safety training programs, ergonomics initiatives, and prevention programs to improve the safety culture. Perform risk assessments for new processes and machines, review changes to standardized processes, and update existing risk assessments. Promote commitment to occupational health and safety measures among management and employees to foster a strong safety culture. A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You'll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You'll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we're complying with Amazon's policies and legal regulations, and that our workplaces are safe. There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you'll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design. BASIC QUALIFICATIONS Completed Bachelor's Degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) and additional qualifications to an NVQ5/NEBOSH Diploma level. Relevant experience managing a team. Relevant experience complying with local Health and Safety legislation. Advanced proficiency in verbal and written English. Strong customer orientation. PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. Experience with Lean, 5S and Kaizen methodologies. Qualifications or experience in the field of sustainability. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership. Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Jun 19, 2025
Full time
Senior Workplace Health and Safety Manager Job ID: Amazon UK Services Ltd. At Amazon, we believe that every day is day 1. A day to take the first step. A day to face new challenges. It's your day to be part of something big. A day to put your ideas into action. The role is based in a fulfillment center where we handle a rapid turnover of goods, picking, packing and shipping products. As a Workplace Health & Safety (WHS) Manager, you are responsible for the occupational safety department at our Fulfillment center and lead a team. You work closely with local management to continuously improve local occupational health and safety standards and coordinate the implementation of internal company and legal requirements for occupational health and safety. Key job responsibilities: Manage on-site teams and collaborate cross-functionally to ensure compliance with health and safety laws, guidelines, and company policies. Use internal reporting tools to analyze data and provide leadership with information to make safety-related decisions. Develop, implement, and maintain safety training programs, ergonomics initiatives, and prevention programs to improve the safety culture. Perform risk assessments for new processes and machines, review changes to standardized processes, and update existing risk assessments. Promote commitment to occupational health and safety measures among management and employees to foster a strong safety culture. A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You'll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You'll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we're complying with Amazon's policies and legal regulations, and that our workplaces are safe. There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you'll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design. BASIC QUALIFICATIONS Completed Bachelor's Degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) and additional qualifications to an NVQ5/NEBOSH Diploma level. Relevant experience managing a team. Relevant experience complying with local Health and Safety legislation. Advanced proficiency in verbal and written English. Strong customer orientation. PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. Experience with Lean, 5S and Kaizen methodologies. Qualifications or experience in the field of sustainability. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership. Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Head of Member Engagement £45,000 - £53,000 + Bonus + Excellent Company Benefits Hybrid 1 Year Contract Leading membership-based Association seeks a proactive and strategic Head of Member Engagement for a 12-month maternity cover to lead and enhance their member success programme. This is a senior, client-facing position responsible for maximising member retention, satisfaction, and engagement. The successful candidate will lead a team of 4, shape engagement strategy, oversee member touchpoints, and ensure that their member companies receive consistent value from their membership. This is an ideal role for a Senior Customer Success Manager, Membership Engagement Lead, or Partnership Manager with a proven track record in team leadership and client-focused relationship management. Skills & Experience: Head of Member Engagement 5+ years' experience in customer success, membership engagement, or B2B account management. Experience managing or leading a small team with a focus on coaching and outcomes. Background in event-driven environments or associations is highly desirable. Strategic thinker with strong commercial acumen and ability to translate insight into action. Excellent interpersonal and written communication skills. Confident, professional, and comfortable engaging senior stakeholders. Highly organised, detail-oriented, and results-driven. CRM proficiency (e.g., Hubspot or similar) and strong reporting capability. Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 19, 2025
Full time
Head of Member Engagement £45,000 - £53,000 + Bonus + Excellent Company Benefits Hybrid 1 Year Contract Leading membership-based Association seeks a proactive and strategic Head of Member Engagement for a 12-month maternity cover to lead and enhance their member success programme. This is a senior, client-facing position responsible for maximising member retention, satisfaction, and engagement. The successful candidate will lead a team of 4, shape engagement strategy, oversee member touchpoints, and ensure that their member companies receive consistent value from their membership. This is an ideal role for a Senior Customer Success Manager, Membership Engagement Lead, or Partnership Manager with a proven track record in team leadership and client-focused relationship management. Skills & Experience: Head of Member Engagement 5+ years' experience in customer success, membership engagement, or B2B account management. Experience managing or leading a small team with a focus on coaching and outcomes. Background in event-driven environments or associations is highly desirable. Strategic thinker with strong commercial acumen and ability to translate insight into action. Excellent interpersonal and written communication skills. Confident, professional, and comfortable engaging senior stakeholders. Highly organised, detail-oriented, and results-driven. CRM proficiency (e.g., Hubspot or similar) and strong reporting capability. Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Junior Editor £30,000 - £33,000 + Excellent Benefits Hybrid Global events business seeks a super talented graduate with some editorial experience to join their fast growing team as a Junior Editor. The role will centre on creating content that drives community membership so that they can better market their events. Overview: Write a minimum of four stories a day, mostly derived from press releases at 250-400 words each. To do one speaker/sponsor interview per day. Send two newsletters a week, starting with one. Increase newsletter subscription by 10,000 per annum Minimum of 2,000 downloads per content piece Increase social following by 30% (on Twitter, LinkedIn, and Facebook) per annum Increase organic search traffic by 30% per annum Junior Editor will become highly knowledgeable and develop key industry relationships. Create content for commercial partners. Create one content piece per month, such as Factbooks Guides, Reports, Research Surveys and Case Studies. Profile of Candidate: Outstanding academic background Some previous editorial experience Outstanding communication skills both written and spoken Commercial awareness - keep up to date with political, social and economic news Great team player Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 19, 2025
Full time
Junior Editor £30,000 - £33,000 + Excellent Benefits Hybrid Global events business seeks a super talented graduate with some editorial experience to join their fast growing team as a Junior Editor. The role will centre on creating content that drives community membership so that they can better market their events. Overview: Write a minimum of four stories a day, mostly derived from press releases at 250-400 words each. To do one speaker/sponsor interview per day. Send two newsletters a week, starting with one. Increase newsletter subscription by 10,000 per annum Minimum of 2,000 downloads per content piece Increase social following by 30% (on Twitter, LinkedIn, and Facebook) per annum Increase organic search traffic by 30% per annum Junior Editor will become highly knowledgeable and develop key industry relationships. Create content for commercial partners. Create one content piece per month, such as Factbooks Guides, Reports, Research Surveys and Case Studies. Profile of Candidate: Outstanding academic background Some previous editorial experience Outstanding communication skills both written and spoken Commercial awareness - keep up to date with political, social and economic news Great team player Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Support marketing team with talent management for local campaign shoots. Own social activation & content strategy in line with brand calendar. Invent the big social idea & hook as part of the wider campaign and media plan. Identify the right talent for campaigns (new faces & key VIP drivers) - creation of brand tribes. Create content for advocacy/social-only campaigns & boost best content on paid media. Social Commerce Build a bold social commerce strategy on TikTok Shop, identifying top social sellers and aligning activation with key calendar moments driven by NPD and social gems. Responsible for Amazon Prime Day plans and activation - selecting key influencers, products, and messaging, working alongside the activation team. Boost trend-led "pull" content. Ownership of reactive media pool to boost trend-led content. Relationships Own relationships with talent & agents used in paid campaigns. Identify the right talent - creation of brand tribes & tracking influencer performance in Tracker for paid campaigns. Paid Performance Reporting Drive performance of share of voice on social platforms and report monthly. Post-campaign analysis of influencer campaigns via Traackr reporting. Track & report CPV / CPE & optimize spends. WHO YOU ARE - Skills in influencer marketing, social content creation, platform expertise, reporting, new formats, and talent management. - Creative eye with attention to detail. - Passion for sharing socially relevant information. - Ability to work & communicate effectively with key stakeholders. - Experience working in a fast-paced, demanding workplace. - Team player who collaborates and supports the wider team. - Proficient in creating and maintaining an authentic brand voice across social media platforms. - Knowledge of social media management and analytics tools. WHAT WE OFFER Our industry-leading benefits package includes perks like money-saving offers, free mortgage advice, share options, an enhanced pension plan, up to 60% off brands like YSL, CeraVe, Armani, Kiehl's, and Garnier, private medical and dental insurance, discounted gym memberships, onsite mental health support, enhanced family leave, and paid fertility leave. We support your growth with masterclasses, leadership programs, and expert talks. WHO WE ARE L'Oréal operates in 150 markets worldwide, committed to creating beauty that moves the world and making it inclusive and sustainable. Our brands include L'Oréal Paris, Maybelline New York, Garnier, NYX, and others, dedicated to democratizing beauty and promoting sustainability. HOW WE RECRUIT We promote diversity, equity, and inclusion in our hiring practices. We welcome candidates from all backgrounds, experiences, and perspectives. You can apply to up to three jobs within 30 days. Once applied, applications cannot be withdrawn. Please ensure your applications are for roles that match your aspirations.
Jun 19, 2025
Full time
Support marketing team with talent management for local campaign shoots. Own social activation & content strategy in line with brand calendar. Invent the big social idea & hook as part of the wider campaign and media plan. Identify the right talent for campaigns (new faces & key VIP drivers) - creation of brand tribes. Create content for advocacy/social-only campaigns & boost best content on paid media. Social Commerce Build a bold social commerce strategy on TikTok Shop, identifying top social sellers and aligning activation with key calendar moments driven by NPD and social gems. Responsible for Amazon Prime Day plans and activation - selecting key influencers, products, and messaging, working alongside the activation team. Boost trend-led "pull" content. Ownership of reactive media pool to boost trend-led content. Relationships Own relationships with talent & agents used in paid campaigns. Identify the right talent - creation of brand tribes & tracking influencer performance in Tracker for paid campaigns. Paid Performance Reporting Drive performance of share of voice on social platforms and report monthly. Post-campaign analysis of influencer campaigns via Traackr reporting. Track & report CPV / CPE & optimize spends. WHO YOU ARE - Skills in influencer marketing, social content creation, platform expertise, reporting, new formats, and talent management. - Creative eye with attention to detail. - Passion for sharing socially relevant information. - Ability to work & communicate effectively with key stakeholders. - Experience working in a fast-paced, demanding workplace. - Team player who collaborates and supports the wider team. - Proficient in creating and maintaining an authentic brand voice across social media platforms. - Knowledge of social media management and analytics tools. WHAT WE OFFER Our industry-leading benefits package includes perks like money-saving offers, free mortgage advice, share options, an enhanced pension plan, up to 60% off brands like YSL, CeraVe, Armani, Kiehl's, and Garnier, private medical and dental insurance, discounted gym memberships, onsite mental health support, enhanced family leave, and paid fertility leave. We support your growth with masterclasses, leadership programs, and expert talks. WHO WE ARE L'Oréal operates in 150 markets worldwide, committed to creating beauty that moves the world and making it inclusive and sustainable. Our brands include L'Oréal Paris, Maybelline New York, Garnier, NYX, and others, dedicated to democratizing beauty and promoting sustainability. HOW WE RECRUIT We promote diversity, equity, and inclusion in our hiring practices. We welcome candidates from all backgrounds, experiences, and perspectives. You can apply to up to three jobs within 30 days. Once applied, applications cannot be withdrawn. Please ensure your applications are for roles that match your aspirations.
Owen Reed is looking to recruit a motivated Legal Secretarial Assistant to support the transactional Shipping team for a top firm in London. You will support the senior partners and a number of lawyers within the transactional Shipping team. You will be an essential part of the team and you will be given training and support to develop your skills and experience. You will be expected to take an active interest in and obtain a thorough understanding of all aspects of matter management and team administration. You will, on occasion, deal directly with clients and will, through your day-to-day work, learn how they work and what they need as part of helping your team deliver the levels of service expected. You will act as a workflow manager, liaising with support teams elsewhere in the firm, including IT, Conflicts, Risk and Compliance, Finance, Revenue and Collections, Document Production, Marketing & Business Development, and the partnership office. You will be allocated a time recording code and will, on occasion, record time on the files on which you work. Hybrid working : 3 days in the office and 2 days WFH Key Responsibilities In line with all applicable policies and procedures, your key responsibilities in supporting the transactional Shipping team will include: Client relationship management : Opening and closing matters in compliance with the firm's case management procedures, including running conflict checks and co-ordinating the collection of "know your client" documentation and more generally assisting. Drafting letters of engagement. Being active in the care of clients and wholly familiar with the team's contacts and clients. Liaising with clients and handling basic client queries and general administration. Arranging client meetings. Diary Management and Travel Co-ordinating the movements of your team on a weekly basis. Managing the diaries of your team, ensuring they are up-to-date, co-ordinating meetings and reminding lawyers of their movements and commitments. Arranging meetings, booking conference rooms, refreshments/catering, checking room set-up prior to meetings and liaising with other attendees, both internal and external. Arranging conferences and industry event attendance. Arranging the travel plans and bookings of your team, including travel itineraries and expenses. Business Development: Assisting your team in their various marketing and business development activities. Supporting your partners in the development and implementation of the team's business plan. Assisting in the maintenance of the firm's CRM system (InterAction) by entering new contact details and updating as needs be, creating mailing lists, sending invitations, monitoring responses. Ensuring that your team's client activities and business development reports are recorded on the CRM. Maintaining up-to-date biographies for your team. Liaising with conference managers and creating sponsorship materials and speaker profiles for events. Arranging LinkedIn posts and business development promotional materials; Working, alongside your team, on the production of capability statements, pitch documents and other business development documentation. Assisting the Business Development team with the planning and running of client events. Setting up webinars and other online training events. Financial: Assisting lawyers in ensuring their time is promptly and accurately recorded in the firm's time recording system. Ensuring the correct posting of disbursement costs to matters and the payment of the same. Co-ordinating the production of invoices, liaising as needs be with your team and the Revenue and Collections team. Verifcation with clients and others of their account details. Arranging the payment of invoices from funds held on accounts. Drafting audit reports and statements of account, as required. Sending bills to clients and recording the dates of all bills sent on the practice management system. Requesting cheques and bank transfers. Claiming expenses incurred by your team. Monitoring internal budgets and expenses. Administration: Liaising with the Knowledge Management team regarding matters related to the continuous professional development of your team. Arranging subscriptions and the renewal of professional memberships. Arranging scanning, photocopying, printing, organising couriers, sending out correspondence etc. Arranging the execution of documents by Docusign and other electronic means. General filing requirements and record-keeping. Effectively using a range of systems to ensure that both short and long-term tasks are completed within required timescales. Communication: Receiving internal and external queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner. Monitoring post and e-mails and dealing with the same as appropriate. Ensuring that all client-related correspondence is passed on to an appropriate alternative fee earners where the intended recipient is out of the office. Liaising with full range of business support departments on behalf of your team as required. Document production: Drafting standard letters, e.g. letters of engagement, as and when required. Checking that correspondence, attachments, documents, reports, presentations, etc. produced by the Document Production team are returned in good time and making minor amendments where appropriate. Typing urgent/short/confidential correspondence, including meeting minutes and notes. Amending and collating legal documents using Microsoft Producing and maintaining spreadsheets using Microsoft Working on Powerpoint presentations as required. Team Work: Whenever there is spare capacity or it is evident that a colleague needs urgent assistance with their workload, being proactive in assisting your team and the wider Shipping practice with whatever may be required. Working effectively with other legal and business services departments as required. Spotting issues and being proactive in developing new ideas / new ways of working to support your team with the varied tasks and pressures they face and otherwise in response to the ever-changing work place and growing adoption of technology. Such other ad hoc duties as may be reasonably requested by your team or the firm. Key Skills & Experience Required: You will be responsible for ensuring your skill set is up-to-date and that you are familiar with the firm's groups, departments, key personnel, clients, internal systems and procedures. In addition, you will be expected to have: A minimum of one year's previous experience in a law firm. A proven track record of service delivery. Knowledge of Microsoft Word, Outlook, PowerPoint, Excel, research tools and other systems implemented by the firm. Excellent customer service skills, dealing with people and tasks in a professional, polite and considerate manner. Excellent telephone manner and competent knowledge of modern office communications systems, including Microsoft Teams. Excellent communication, organisational and team skills. Excellent attention to detail. Flexible and dependable, able to take the initiative. Able to remain calm under pressure and work to tight deadlines. Conscientious, approachable and enthusiastic. Able to build confidence, respect and trust with others quickly. Have a positive approach to daily tasks and have a solutions-focused working method. Flexible with regard to working hours, arriving earlier and staying later when the job or business requires.
Jun 18, 2025
Full time
Owen Reed is looking to recruit a motivated Legal Secretarial Assistant to support the transactional Shipping team for a top firm in London. You will support the senior partners and a number of lawyers within the transactional Shipping team. You will be an essential part of the team and you will be given training and support to develop your skills and experience. You will be expected to take an active interest in and obtain a thorough understanding of all aspects of matter management and team administration. You will, on occasion, deal directly with clients and will, through your day-to-day work, learn how they work and what they need as part of helping your team deliver the levels of service expected. You will act as a workflow manager, liaising with support teams elsewhere in the firm, including IT, Conflicts, Risk and Compliance, Finance, Revenue and Collections, Document Production, Marketing & Business Development, and the partnership office. You will be allocated a time recording code and will, on occasion, record time on the files on which you work. Hybrid working : 3 days in the office and 2 days WFH Key Responsibilities In line with all applicable policies and procedures, your key responsibilities in supporting the transactional Shipping team will include: Client relationship management : Opening and closing matters in compliance with the firm's case management procedures, including running conflict checks and co-ordinating the collection of "know your client" documentation and more generally assisting. Drafting letters of engagement. Being active in the care of clients and wholly familiar with the team's contacts and clients. Liaising with clients and handling basic client queries and general administration. Arranging client meetings. Diary Management and Travel Co-ordinating the movements of your team on a weekly basis. Managing the diaries of your team, ensuring they are up-to-date, co-ordinating meetings and reminding lawyers of their movements and commitments. Arranging meetings, booking conference rooms, refreshments/catering, checking room set-up prior to meetings and liaising with other attendees, both internal and external. Arranging conferences and industry event attendance. Arranging the travel plans and bookings of your team, including travel itineraries and expenses. Business Development: Assisting your team in their various marketing and business development activities. Supporting your partners in the development and implementation of the team's business plan. Assisting in the maintenance of the firm's CRM system (InterAction) by entering new contact details and updating as needs be, creating mailing lists, sending invitations, monitoring responses. Ensuring that your team's client activities and business development reports are recorded on the CRM. Maintaining up-to-date biographies for your team. Liaising with conference managers and creating sponsorship materials and speaker profiles for events. Arranging LinkedIn posts and business development promotional materials; Working, alongside your team, on the production of capability statements, pitch documents and other business development documentation. Assisting the Business Development team with the planning and running of client events. Setting up webinars and other online training events. Financial: Assisting lawyers in ensuring their time is promptly and accurately recorded in the firm's time recording system. Ensuring the correct posting of disbursement costs to matters and the payment of the same. Co-ordinating the production of invoices, liaising as needs be with your team and the Revenue and Collections team. Verifcation with clients and others of their account details. Arranging the payment of invoices from funds held on accounts. Drafting audit reports and statements of account, as required. Sending bills to clients and recording the dates of all bills sent on the practice management system. Requesting cheques and bank transfers. Claiming expenses incurred by your team. Monitoring internal budgets and expenses. Administration: Liaising with the Knowledge Management team regarding matters related to the continuous professional development of your team. Arranging subscriptions and the renewal of professional memberships. Arranging scanning, photocopying, printing, organising couriers, sending out correspondence etc. Arranging the execution of documents by Docusign and other electronic means. General filing requirements and record-keeping. Effectively using a range of systems to ensure that both short and long-term tasks are completed within required timescales. Communication: Receiving internal and external queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner. Monitoring post and e-mails and dealing with the same as appropriate. Ensuring that all client-related correspondence is passed on to an appropriate alternative fee earners where the intended recipient is out of the office. Liaising with full range of business support departments on behalf of your team as required. Document production: Drafting standard letters, e.g. letters of engagement, as and when required. Checking that correspondence, attachments, documents, reports, presentations, etc. produced by the Document Production team are returned in good time and making minor amendments where appropriate. Typing urgent/short/confidential correspondence, including meeting minutes and notes. Amending and collating legal documents using Microsoft Producing and maintaining spreadsheets using Microsoft Working on Powerpoint presentations as required. Team Work: Whenever there is spare capacity or it is evident that a colleague needs urgent assistance with their workload, being proactive in assisting your team and the wider Shipping practice with whatever may be required. Working effectively with other legal and business services departments as required. Spotting issues and being proactive in developing new ideas / new ways of working to support your team with the varied tasks and pressures they face and otherwise in response to the ever-changing work place and growing adoption of technology. Such other ad hoc duties as may be reasonably requested by your team or the firm. Key Skills & Experience Required: You will be responsible for ensuring your skill set is up-to-date and that you are familiar with the firm's groups, departments, key personnel, clients, internal systems and procedures. In addition, you will be expected to have: A minimum of one year's previous experience in a law firm. A proven track record of service delivery. Knowledge of Microsoft Word, Outlook, PowerPoint, Excel, research tools and other systems implemented by the firm. Excellent customer service skills, dealing with people and tasks in a professional, polite and considerate manner. Excellent telephone manner and competent knowledge of modern office communications systems, including Microsoft Teams. Excellent communication, organisational and team skills. Excellent attention to detail. Flexible and dependable, able to take the initiative. Able to remain calm under pressure and work to tight deadlines. Conscientious, approachable and enthusiastic. Able to build confidence, respect and trust with others quickly. Have a positive approach to daily tasks and have a solutions-focused working method. Flexible with regard to working hours, arriving earlier and staying later when the job or business requires.
We are looking for a Box Office Manager to join our Team. Whether on our stages at our home on The Cut, touring to schools and community centres across south London, premiering a play in the West End or on Broadway, streaming our work across the country and around the world - the Young Vic is actively working to be a theatre for everyone. Working closely with the Senior Ticketing and Sales Manager and overseeing the management of the Box Office Team (internally known as the Welcome Team), the Box Office Manager supports income generation through ticket sales of all Young Vic shows. The role also gives direction and guidance to their team ensuring high standards are achieved and maintained. The focus of the role is to also maximise revenue from ticket, membership, publications and other product sales and ensure that the Young Vic delivers an efficient and inclusive customer journey and a high standard of customer service. The role also informs the Director of Marketing and Audiences and Senior Sales and Ticketing Manager with strategic insights and accurate sales forecasting and reporting. We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. The Young Vic is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation. Contract: Permanent full-time Salary: circa £35,000 per annum Apply by: 10 am on Monday 30th June 2025 Please note we do not accept CVs for this role. To apply, download and read the job description carefully, then download and complete the application form in full. Please also complete the Monitoring Form for Equal Opportunity and email your completed application form to . Box Office Manager Job Description_0.pdf Box Office Manager Application Form.docx Box Office Manager Application Form LARGE PRINT_1.docx
Jun 18, 2025
Full time
We are looking for a Box Office Manager to join our Team. Whether on our stages at our home on The Cut, touring to schools and community centres across south London, premiering a play in the West End or on Broadway, streaming our work across the country and around the world - the Young Vic is actively working to be a theatre for everyone. Working closely with the Senior Ticketing and Sales Manager and overseeing the management of the Box Office Team (internally known as the Welcome Team), the Box Office Manager supports income generation through ticket sales of all Young Vic shows. The role also gives direction and guidance to their team ensuring high standards are achieved and maintained. The focus of the role is to also maximise revenue from ticket, membership, publications and other product sales and ensure that the Young Vic delivers an efficient and inclusive customer journey and a high standard of customer service. The role also informs the Director of Marketing and Audiences and Senior Sales and Ticketing Manager with strategic insights and accurate sales forecasting and reporting. We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. The Young Vic is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation. Contract: Permanent full-time Salary: circa £35,000 per annum Apply by: 10 am on Monday 30th June 2025 Please note we do not accept CVs for this role. To apply, download and read the job description carefully, then download and complete the application form in full. Please also complete the Monitoring Form for Equal Opportunity and email your completed application form to . Box Office Manager Job Description_0.pdf Box Office Manager Application Form.docx Box Office Manager Application Form LARGE PRINT_1.docx
Operational Quality Assurance Manager - 2 Year FTC Company : Safran Nacelles Job field : Quality Location : Burnley, England, United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Professional, Engineer & Manager About Safran Nacelles Ltd Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles; • Promoting diversity and inclusion • Developing skills and building opportunities • Creating a trustworthy work place • Promoting collaboration and mutual support Why not visit our website for more information on careers at Safran Careers At a glance Safran () What will I be doing? - To lead a team of Operational Quality Assurance Engineers working in the Sheet Metal UAP, to ensure that all products/services are delivered on time and to the quality standards required by our Customers. - To continually reduce Customer escapes, internal and external concessions and the overall cost of non-quality through the application of appropriate Quality and continuous improvement tools. - To ensure compliance with internal processes and procedures and external Customer and regulatory requirements. - Manage, coach and develop a high performing Operational Quality Assurance team that meets agreed objectives and which delivers best practice results, added value and continuous improvements. Set department objectives and review performance with direct reports. - Manage the team, ensuring adequate staffing levels, managing holiday, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision - Ensure the use of quality tools and techniques for continuous improvement such as APQP, PPAP, MSA, 8D, Lean-Sigma, SPC, Poka-Yoke, FMEA etc - Develop and maintain strong relationships with internal (Burnley) and external stakeholders (other Safran sites) to ensure optimal performance - Management of allocated Quarantine locations and to support stock reduction targets - Responsible for achieving departmental financial budget and setting/agreeing annual forecast - Assurance of health and safety requirements of the team and appropriate reporting - Identify & escalate any risks or concerns in relation to product or people safety using the company tools & processes. Exceptional Company Benefits • Competitive salary • 37 hour working week over 4.5 days with a 1pm finish on Friday • Flexi-time scheme that allows you to take two half days or one full day off per month • 33 days annual leave inclusive of bank holidays • Option to purchase an additional 5 days of annual leave • 10% employer pension contribution Job Requirements What do you need from me? Strong leadership and management skills Ability to present/influence and maintain relationships with senior stakeholder Aerospace experience highly preferred however, experience in other highly regulated industries considered. Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21/Part 145) in an aerospace or automotive environment is ideal Experience of the implementation of key quality tools (APQP, PPAP, SPC, FMEA, 8D, Six Sigma) Budget management and forecasting Excellent communication, presentation, inter-personal and IT skills Pragmatic approach to organising, planning and keeping to timeline for reports and any agreed customer focus' Motivated and able to work under pressure Ability to manage multiple complex issues effectively Good knowledge of the applicable products and applications (Nacelle) Excellent analytical and problem solving skills Multi-cultural awareness and ideally working knowledge of French Degree or equivalent in engineering preferred Formal quality qualification and eligibility for membership of the CQI/IQA is beneficial What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. But what else? (advantages, specific features, etc.) • 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange • 4 x life insurance benefit as a member of the pension scheme • Non-contributory BUPA private medical insurance plan • Group income protection scheme paying 50% of your salary in the event that you are too ill to work • Support for your continuous professional development and career development • Enhanced sickness, maternity, adoption and paternity leave • Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch • Option to purchase Safran shares with additional free shares from the Company • Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member • Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy • Cycles to work scheme • Discounts on your high street purchases through our benefits platform • Long Service awards providing you with a monetary award and additional annual leave • Relaxed dress code on Fridays • Support for flexible working • Safran referral scheme - refer someone for a job and you may qualify for a £1,000 reward • Hybrid working option • Electric car charging points on site • Enter a draw to win a Burnley Football Club hospitality match day experience Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles. The company is a global leader in the market for commercial aircraft with more than 100 seats, business aircraft and regional aircraft. At the cutting edge of technology, Safran Nacelles offers nacelles that are ever more integrated with the engine, aerodynamic, lightweight with advanced acoustic treatments in order to contribute to the reduction of CO2 and noise emissions from aircraft. Bancroft Road,BB10 2RZ Burnley England United Kingdom 100,000 employees worldwide 27 Number of countries where Safran is located
Jun 18, 2025
Full time
Operational Quality Assurance Manager - 2 Year FTC Company : Safran Nacelles Job field : Quality Location : Burnley, England, United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Professional, Engineer & Manager About Safran Nacelles Ltd Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles; • Promoting diversity and inclusion • Developing skills and building opportunities • Creating a trustworthy work place • Promoting collaboration and mutual support Why not visit our website for more information on careers at Safran Careers At a glance Safran () What will I be doing? - To lead a team of Operational Quality Assurance Engineers working in the Sheet Metal UAP, to ensure that all products/services are delivered on time and to the quality standards required by our Customers. - To continually reduce Customer escapes, internal and external concessions and the overall cost of non-quality through the application of appropriate Quality and continuous improvement tools. - To ensure compliance with internal processes and procedures and external Customer and regulatory requirements. - Manage, coach and develop a high performing Operational Quality Assurance team that meets agreed objectives and which delivers best practice results, added value and continuous improvements. Set department objectives and review performance with direct reports. - Manage the team, ensuring adequate staffing levels, managing holiday, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision - Ensure the use of quality tools and techniques for continuous improvement such as APQP, PPAP, MSA, 8D, Lean-Sigma, SPC, Poka-Yoke, FMEA etc - Develop and maintain strong relationships with internal (Burnley) and external stakeholders (other Safran sites) to ensure optimal performance - Management of allocated Quarantine locations and to support stock reduction targets - Responsible for achieving departmental financial budget and setting/agreeing annual forecast - Assurance of health and safety requirements of the team and appropriate reporting - Identify & escalate any risks or concerns in relation to product or people safety using the company tools & processes. Exceptional Company Benefits • Competitive salary • 37 hour working week over 4.5 days with a 1pm finish on Friday • Flexi-time scheme that allows you to take two half days or one full day off per month • 33 days annual leave inclusive of bank holidays • Option to purchase an additional 5 days of annual leave • 10% employer pension contribution Job Requirements What do you need from me? Strong leadership and management skills Ability to present/influence and maintain relationships with senior stakeholder Aerospace experience highly preferred however, experience in other highly regulated industries considered. Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21/Part 145) in an aerospace or automotive environment is ideal Experience of the implementation of key quality tools (APQP, PPAP, SPC, FMEA, 8D, Six Sigma) Budget management and forecasting Excellent communication, presentation, inter-personal and IT skills Pragmatic approach to organising, planning and keeping to timeline for reports and any agreed customer focus' Motivated and able to work under pressure Ability to manage multiple complex issues effectively Good knowledge of the applicable products and applications (Nacelle) Excellent analytical and problem solving skills Multi-cultural awareness and ideally working knowledge of French Degree or equivalent in engineering preferred Formal quality qualification and eligibility for membership of the CQI/IQA is beneficial What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. But what else? (advantages, specific features, etc.) • 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange • 4 x life insurance benefit as a member of the pension scheme • Non-contributory BUPA private medical insurance plan • Group income protection scheme paying 50% of your salary in the event that you are too ill to work • Support for your continuous professional development and career development • Enhanced sickness, maternity, adoption and paternity leave • Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch • Option to purchase Safran shares with additional free shares from the Company • Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member • Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy • Cycles to work scheme • Discounts on your high street purchases through our benefits platform • Long Service awards providing you with a monetary award and additional annual leave • Relaxed dress code on Fridays • Support for flexible working • Safran referral scheme - refer someone for a job and you may qualify for a £1,000 reward • Hybrid working option • Electric car charging points on site • Enter a draw to win a Burnley Football Club hospitality match day experience Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles. The company is a global leader in the market for commercial aircraft with more than 100 seats, business aircraft and regional aircraft. At the cutting edge of technology, Safran Nacelles offers nacelles that are ever more integrated with the engine, aerodynamic, lightweight with advanced acoustic treatments in order to contribute to the reduction of CO2 and noise emissions from aircraft. Bancroft Road,BB10 2RZ Burnley England United Kingdom 100,000 employees worldwide 27 Number of countries where Safran is located
time left to apply End Date: July 30, 2025 (30+ days left to apply) job requisition id R Harris Health Alliance, a Harris Computer company, are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader who is passionate about delivering great customer experiences. You'll be a problem-solver and team-builder, capable of juggling priorities while staying calm under pressure. We embrace a set of values that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement. We value leadership as much as technical understanding - you don't need to know every detail of the underlying systems, but you do need to be comfortable working with technical teams and helping your team succeed. At times you may need to attend a customer's premises, it is highly desirable that you are able and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven improvements A customer-focused mindset with a commitment to service excellence Confidence managing multiple priorities in a dynamic and fast-paced environment A good working knowledge of Microsoft Office tools (Outlook, Excel, Word) Whilst not essential, experience or familiarity with the following would be beneficial also: Familiarity with SQL and common database platforms (e.g., Oracle, SQL Server, PostgreSQL) Experience working in a regulated or quality-assured environment Understanding of cloud platforms (e.g., Microsoft Azure) or web-based infrastructure Understanding of NHS or UK Government systems and standards Experience in Electronic Patient Record systems is highly desirable About Us Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector providing software to clients worldwide. Harris Health Alliance is part of Harris Computer group, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. Harris' strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world's most active acquirers of software businesses. At Harris, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed. Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Jun 18, 2025
Full time
time left to apply End Date: July 30, 2025 (30+ days left to apply) job requisition id R Harris Health Alliance, a Harris Computer company, are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader who is passionate about delivering great customer experiences. You'll be a problem-solver and team-builder, capable of juggling priorities while staying calm under pressure. We embrace a set of values that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement. We value leadership as much as technical understanding - you don't need to know every detail of the underlying systems, but you do need to be comfortable working with technical teams and helping your team succeed. At times you may need to attend a customer's premises, it is highly desirable that you are able and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven improvements A customer-focused mindset with a commitment to service excellence Confidence managing multiple priorities in a dynamic and fast-paced environment A good working knowledge of Microsoft Office tools (Outlook, Excel, Word) Whilst not essential, experience or familiarity with the following would be beneficial also: Familiarity with SQL and common database platforms (e.g., Oracle, SQL Server, PostgreSQL) Experience working in a regulated or quality-assured environment Understanding of cloud platforms (e.g., Microsoft Azure) or web-based infrastructure Understanding of NHS or UK Government systems and standards Experience in Electronic Patient Record systems is highly desirable About Us Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector providing software to clients worldwide. Harris Health Alliance is part of Harris Computer group, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. Harris' strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world's most active acquirers of software businesses. At Harris, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed. Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Job Description Are you passionate about shaping category strategy and driving commercial impact? We're looking for a Senior Category Manager to join our Global Category Management & Promotions team at LEGO Retail for a 12-month contract. In this high-impact role, you'll use shopper insights and data to shape long-term strategies, optimise product offerings, and unlock growth opportunities across our global, omni-channel retail business. Collaborating closely with teams across Retail, Product, Commercial and Marketing, you'll help deliver stronger shopper value and brand performance in LEGO branded channels. The closing date for external applications will be 18th June 2025. We're pleased to share that we offer a hybrid working week arrangement called Best of Both , requiring 3 days in the office location and 2 days from home. No relocation assistance is offered for this position. Core Responsibilities Take ownership of a defined product category, helping shape and deliver the LEGO Retail strategy to drive performance and support growth. Partner with key teams across marketing, promotions, membership, and demand planning to develop effective category and audience plans. Leverage customer, shopper, and market data to uncover insights and identify category growth opportunities at both micro and macro levels. Build market entry strategies and product positioning plans that enhance competitiveness, revenue, and profitability. Contribute to Integrated Commercial Planning (ICP), aligning category investments with long-term brand building and short-term business goals. Lead initiatives that improve category performance, optimize margins, and increase consumer sales, while also informing product strategy and pricing. Do you have what it takes. Proven experience working in global facing role, across cross-cultural environments, such as within Retail, FMCG, CPG, Toys & Entertainment. Experience in strategic category management role. Strong analytical approach with a data-driven, results-focused approach. Deep understanding of consumer behaviour, the retail landscape, and commercial levers. Demonstrated success driving impact in global retail settings across markets and functions Skilled in project/portfolio management and collaborator influence. Play your part in our team succeeding Join LEGO Retail Marketing and help shape unforgettable shopper experiences across our branded channels. This role plays a key part in driving product plans that spark inspiration, increase discoverability and conversion, and grow our active shopper base-all in support of the LEGO mission to inspire the builders of tomorrow. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jun 17, 2025
Full time
Job Description Are you passionate about shaping category strategy and driving commercial impact? We're looking for a Senior Category Manager to join our Global Category Management & Promotions team at LEGO Retail for a 12-month contract. In this high-impact role, you'll use shopper insights and data to shape long-term strategies, optimise product offerings, and unlock growth opportunities across our global, omni-channel retail business. Collaborating closely with teams across Retail, Product, Commercial and Marketing, you'll help deliver stronger shopper value and brand performance in LEGO branded channels. The closing date for external applications will be 18th June 2025. We're pleased to share that we offer a hybrid working week arrangement called Best of Both , requiring 3 days in the office location and 2 days from home. No relocation assistance is offered for this position. Core Responsibilities Take ownership of a defined product category, helping shape and deliver the LEGO Retail strategy to drive performance and support growth. Partner with key teams across marketing, promotions, membership, and demand planning to develop effective category and audience plans. Leverage customer, shopper, and market data to uncover insights and identify category growth opportunities at both micro and macro levels. Build market entry strategies and product positioning plans that enhance competitiveness, revenue, and profitability. Contribute to Integrated Commercial Planning (ICP), aligning category investments with long-term brand building and short-term business goals. Lead initiatives that improve category performance, optimize margins, and increase consumer sales, while also informing product strategy and pricing. Do you have what it takes. Proven experience working in global facing role, across cross-cultural environments, such as within Retail, FMCG, CPG, Toys & Entertainment. Experience in strategic category management role. Strong analytical approach with a data-driven, results-focused approach. Deep understanding of consumer behaviour, the retail landscape, and commercial levers. Demonstrated success driving impact in global retail settings across markets and functions Skilled in project/portfolio management and collaborator influence. Play your part in our team succeeding Join LEGO Retail Marketing and help shape unforgettable shopper experiences across our branded channels. This role plays a key part in driving product plans that spark inspiration, increase discoverability and conversion, and grow our active shopper base-all in support of the LEGO mission to inspire the builders of tomorrow. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Chartered Institute of Procurement and Supply (CIPS)
Corsham, Wiltshire
Reference number: 404961 Salary: £44,590 - A Civil Service Pension with an employer contribution of 28.97% Job grade: Senior Executive Officer Contract type: Permanent Business area: MOD - Strategic Command - Defence Digital Commercial Type of role: Commercial - Procurement and Contracts Management Working pattern: Flexible working, Full-time, Job share, Part-time Number of jobs available: 1 Location:MOD Corsham, Wiltshire (SN13 9ET) as base location. This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (the permanent duty station), which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. About the job Job summary We are looking for talented and hard-working individuals with demonstrable commercial experience or transferable skills, to join us in providing a full procurement service for digital technology capability across Defence. Defence Digital is responsible for delivering and integrating new digital capabilities, giving our forces the advantage on the cyber battlefield to combat an ever-evolving threat. In support,Defence Digital Commercialis building a centre of procurement excellence, focusing on getting the best outcomes across all our contracts. We are developing a more strategic approach to supplier relationship management and implementing new ways of working that will embed good practice category management. We are committed to developing our staff, providing opportunities to develop and grow within an inclusive and supportive environment. You will work within a highly capable, diverse team who will support you to develop your professional and personal skills, knowledge, and experience, including a fully funded professional qualification (Chartered Institute of Procurement & Supply (CIPS). Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command's transformation programme is committed to following the MOD's framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command's personnel and Trade Unions. Job description The Defence Digital Space Category team provides commercial support to the SKYNET family of military communication satellites that are currently operated for the Ministry of Defence (MOD) and which provide strategic communication services to the UK Armed Forces and Allies. The Space Category team in Defence Digital are responsible for placing and managing contracts in support of the MOD's satellite communication capabilities, which includes the military satellites, ground support infrastructure, terminals, modems, and bandwidth. This is an exciting time to join the Space Category, as we transition to a pan-Government Enterprise Space Category (ESC), that aims to drive collaborative behaviours, improved procurement strategies and deliver better value for money across Government in Space The roles available within the team cover the full range of activities required of the Commercial function to help Defence Digital deliver the SKYNET 6 Programme. This includes: Leading and supporting competitive and single-source procurements for the next generation of new and complex military satellites, ground infrastructure, terminals and other equipment; Sourcing and contract management of Space Professional Services contracts; Management of existing contracts to deliver the critical in-service support to the SKYNET system; and, Management of existing contracts to design and manufacture satellites and equipment that will sustain the programme into the next decade. All members of the Space Category team will also be actively involved in the development and implementation of the pan-government Enterprise Space Category through inputs into the category strategy and related workstreams. Some of the roles will have line management responsibility. The post advertised is full time equivalent. There may be opportunities for part time candidates if a job share partnership can be established, subject to full time hours being achievable. Offers made to candidates below 37 hours per week (FTE) will be subject to business need and at the Authority's sole discretion. As part of flexible resourcing, reserve candidates may be offered alternative roles within DD Commercial teams, although key responsibilities will remain the same. Person specification In depth experience in a commercial or procurement environment, including managing tender processes and contract management Experience in developing and implementing procurement strategies. Experience in supplier management Experience of leading, managing and developing others. Stakeholder management and influencing, with strong communication skills Confident with making decisions and able to work effectively both independently and as part of a team Ability to manage competing priorities, assess information rapidly and be flexible to respond to dynamic situations Candidates should have Chartered Institute of Procurement & Supply, CIPS Level 4, or be willing to achieve this qualification by commencing study once in post. This will be fully funded and supported by MOD. Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: People Standards for the Profession - Understanding Needs and Sourcing Options - Associate Commercial Lead People Standards for the Profession - Contract and Supplier Management - Associate Commercial Lead Benefits Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Hybrid working options including some working from home where appropriate,although we expect the role to require office working on 4 days per week Commercial Market Skills Allowance of £1500 per annum, payable to staff on completion of CIPS Level 4 and mandatory commercial e-learning courses. Fully funded training for professional qualifications with Chartered Institute of Procurement & Supply (CIPS), a global membership organisation MOD Corsham has on site parking, staff restaurant, coffee shops, sports facilities including fully equipped 24/7 gym for a fraction of the cost of a commercial gym. Classes run daily by fully trained PT instructors. MOD Corsham is a modern building surrounded by countryside, perfect for lunchtimes walks. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous . click apply for full job details
Jun 17, 2025
Full time
Reference number: 404961 Salary: £44,590 - A Civil Service Pension with an employer contribution of 28.97% Job grade: Senior Executive Officer Contract type: Permanent Business area: MOD - Strategic Command - Defence Digital Commercial Type of role: Commercial - Procurement and Contracts Management Working pattern: Flexible working, Full-time, Job share, Part-time Number of jobs available: 1 Location:MOD Corsham, Wiltshire (SN13 9ET) as base location. This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (the permanent duty station), which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. About the job Job summary We are looking for talented and hard-working individuals with demonstrable commercial experience or transferable skills, to join us in providing a full procurement service for digital technology capability across Defence. Defence Digital is responsible for delivering and integrating new digital capabilities, giving our forces the advantage on the cyber battlefield to combat an ever-evolving threat. In support,Defence Digital Commercialis building a centre of procurement excellence, focusing on getting the best outcomes across all our contracts. We are developing a more strategic approach to supplier relationship management and implementing new ways of working that will embed good practice category management. We are committed to developing our staff, providing opportunities to develop and grow within an inclusive and supportive environment. You will work within a highly capable, diverse team who will support you to develop your professional and personal skills, knowledge, and experience, including a fully funded professional qualification (Chartered Institute of Procurement & Supply (CIPS). Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command's transformation programme is committed to following the MOD's framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command's personnel and Trade Unions. Job description The Defence Digital Space Category team provides commercial support to the SKYNET family of military communication satellites that are currently operated for the Ministry of Defence (MOD) and which provide strategic communication services to the UK Armed Forces and Allies. The Space Category team in Defence Digital are responsible for placing and managing contracts in support of the MOD's satellite communication capabilities, which includes the military satellites, ground support infrastructure, terminals, modems, and bandwidth. This is an exciting time to join the Space Category, as we transition to a pan-Government Enterprise Space Category (ESC), that aims to drive collaborative behaviours, improved procurement strategies and deliver better value for money across Government in Space The roles available within the team cover the full range of activities required of the Commercial function to help Defence Digital deliver the SKYNET 6 Programme. This includes: Leading and supporting competitive and single-source procurements for the next generation of new and complex military satellites, ground infrastructure, terminals and other equipment; Sourcing and contract management of Space Professional Services contracts; Management of existing contracts to deliver the critical in-service support to the SKYNET system; and, Management of existing contracts to design and manufacture satellites and equipment that will sustain the programme into the next decade. All members of the Space Category team will also be actively involved in the development and implementation of the pan-government Enterprise Space Category through inputs into the category strategy and related workstreams. Some of the roles will have line management responsibility. The post advertised is full time equivalent. There may be opportunities for part time candidates if a job share partnership can be established, subject to full time hours being achievable. Offers made to candidates below 37 hours per week (FTE) will be subject to business need and at the Authority's sole discretion. As part of flexible resourcing, reserve candidates may be offered alternative roles within DD Commercial teams, although key responsibilities will remain the same. Person specification In depth experience in a commercial or procurement environment, including managing tender processes and contract management Experience in developing and implementing procurement strategies. Experience in supplier management Experience of leading, managing and developing others. Stakeholder management and influencing, with strong communication skills Confident with making decisions and able to work effectively both independently and as part of a team Ability to manage competing priorities, assess information rapidly and be flexible to respond to dynamic situations Candidates should have Chartered Institute of Procurement & Supply, CIPS Level 4, or be willing to achieve this qualification by commencing study once in post. This will be fully funded and supported by MOD. Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: People Standards for the Profession - Understanding Needs and Sourcing Options - Associate Commercial Lead People Standards for the Profession - Contract and Supplier Management - Associate Commercial Lead Benefits Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Hybrid working options including some working from home where appropriate,although we expect the role to require office working on 4 days per week Commercial Market Skills Allowance of £1500 per annum, payable to staff on completion of CIPS Level 4 and mandatory commercial e-learning courses. Fully funded training for professional qualifications with Chartered Institute of Procurement & Supply (CIPS), a global membership organisation MOD Corsham has on site parking, staff restaurant, coffee shops, sports facilities including fully equipped 24/7 gym for a fraction of the cost of a commercial gym. Classes run daily by fully trained PT instructors. MOD Corsham is a modern building surrounded by countryside, perfect for lunchtimes walks. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous . click apply for full job details
