LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. Proud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Role Description: The Change Management team at LSEG Technology is responsible for overseeing and coordinating changes to production systems across a global landscape. Operating in a dynamic and fast-paced environment, the team plays a critical role in ensuring stability, minimizing risk, and enabling continuous service improvement. This role requires a proactive approach, attention to detail, and a solid foundation in IT service management. Key Responsibilities: Manage change records in alignment with organizational standards and risk appetite. Lead Change Advisory Board (CAB) meetings to support informed decision-making and risk evaluation. Lead all aspects of the full change lifecycle, ensuring timely closure and initiating post-implementation reviews for unsuccessful changes. Multi-functional Collaboration : Collaborate with Incident and Problem Management teams to assess and support change requests. Reporting and Compliance: Produce and distribute regular reports to highlight trends, performance metrics, and compliance gaps. Raise awareness of non-compliance issues and promote consistency to change management policies. Process Improvement And Enablement Contribute to the ongoing enhancement of change management processes and supporting tools. Support the development and maintenance of training materials and documentation to reflect evolving standard processes. Candidate Profile / Key Skills: Service Management Foundations : Strong understanding of ITIL principles and service management practices, including change, incident, and problem management.Tool Proficiency: Hands-on experience with ITSM platforms such as ServiceNow or similar tools to run workflows and operational tasks.Clear and Collaborative Communication: Communicates with clarity and purpose. Actively listens, shares relevant information, and builds strong working relationships.Accountability and Follow-Through: Takes ownership of responsibilities, follows through on commitments, and ensures timely task completion.Problem Solving : Applies critical thinking to identify root causes, interpret data, and recommend practical, data-driven solutions.Process Awareness and Compliance : Understands the importance of structured processes, documentation, and compliance with audit and quality standards. Qualifications : ITIL 4 Foundation Certification Bachelors degree or equivalent experience in an IT related field Previous experience working with or within an IT Service Management Function Stakeholder management experience. Benefits :We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as: 25 days' holiday per year 1 additional day off for your Birthday Annual wellness allowance Share Purchase Plan Medical Health Insurance Medical Subscription (preventive medical services) Life insurance Pillar 3 Private Pension Meal Vouchers Flexible Benefits Bookster Volunteering Events All LSEG colleagues with at least one year's continuous service, who become parents, are now entitled to at least 26 weeks' paid leave, and the option to return to work on a phased basis, in relation with specific company's policy and guidelines Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Jan 18, 2026
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. Proud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Role Description: The Change Management team at LSEG Technology is responsible for overseeing and coordinating changes to production systems across a global landscape. Operating in a dynamic and fast-paced environment, the team plays a critical role in ensuring stability, minimizing risk, and enabling continuous service improvement. This role requires a proactive approach, attention to detail, and a solid foundation in IT service management. Key Responsibilities: Manage change records in alignment with organizational standards and risk appetite. Lead Change Advisory Board (CAB) meetings to support informed decision-making and risk evaluation. Lead all aspects of the full change lifecycle, ensuring timely closure and initiating post-implementation reviews for unsuccessful changes. Multi-functional Collaboration : Collaborate with Incident and Problem Management teams to assess and support change requests. Reporting and Compliance: Produce and distribute regular reports to highlight trends, performance metrics, and compliance gaps. Raise awareness of non-compliance issues and promote consistency to change management policies. Process Improvement And Enablement Contribute to the ongoing enhancement of change management processes and supporting tools. Support the development and maintenance of training materials and documentation to reflect evolving standard processes. Candidate Profile / Key Skills: Service Management Foundations : Strong understanding of ITIL principles and service management practices, including change, incident, and problem management.Tool Proficiency: Hands-on experience with ITSM platforms such as ServiceNow or similar tools to run workflows and operational tasks.Clear and Collaborative Communication: Communicates with clarity and purpose. Actively listens, shares relevant information, and builds strong working relationships.Accountability and Follow-Through: Takes ownership of responsibilities, follows through on commitments, and ensures timely task completion.Problem Solving : Applies critical thinking to identify root causes, interpret data, and recommend practical, data-driven solutions.Process Awareness and Compliance : Understands the importance of structured processes, documentation, and compliance with audit and quality standards. Qualifications : ITIL 4 Foundation Certification Bachelors degree or equivalent experience in an IT related field Previous experience working with or within an IT Service Management Function Stakeholder management experience. Benefits :We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as: 25 days' holiday per year 1 additional day off for your Birthday Annual wellness allowance Share Purchase Plan Medical Health Insurance Medical Subscription (preventive medical services) Life insurance Pillar 3 Private Pension Meal Vouchers Flexible Benefits Bookster Volunteering Events All LSEG colleagues with at least one year's continuous service, who become parents, are now entitled to at least 26 weeks' paid leave, and the option to return to work on a phased basis, in relation with specific company's policy and guidelines Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The role: We're looking for a dedicated, empathetic team member to join us at ground level as a Customer Support Analyst within our European team. We're looking for proactive, high energy individuals who have a passion for delivering a seamless customer experience and who enjoy working in a fast paced environment. Individuals who prove themselves will have ample room for professional growth as we scale rapidly! Who you are: You love to talk to customers - you must be passionate about talking to customers directly, listening to what they need and explaining the benefits of Airwallex. You're able to break down complex ideas into simple, relatable concepts. You're focused on great customer experience - you're empathetic, transparent, and always aim to resolve issues as quickly as you can and in the best possible way. You're a multi tasker - you're able to prioritise your time and tasks effectively, have the ability to pick up new systems and processes quickly and have a keen eye for detail. You're a great team player - you'll be working with people across diverse global offices and will need to work collaboratively with them to solve problems. You're a problem solver - you love to solve problems, are a critical thinker and have a demonstrated history of working with and understanding complex systems. You think big - you will have the ability to influence and optimise the customer support processes and systems as you work on projects that help us grow and scale the team. What you'll bring: 2+ years' experience in inside sales and/or customer support Good de escalation and conflict resolution skills Strong verbal and written communication skills in English required, and secondary language a plus Experience with support ticketing systems (Zendesk preferred) Adaptability and resilience for handling complex interactions and frequent change Fraud and payments preferred Fintech experience is a plus French language skills is a plus! Your work requirements: Work hours - your work hours will be 9am - 6pm Monday to Friday. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Jan 17, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The role: We're looking for a dedicated, empathetic team member to join us at ground level as a Customer Support Analyst within our European team. We're looking for proactive, high energy individuals who have a passion for delivering a seamless customer experience and who enjoy working in a fast paced environment. Individuals who prove themselves will have ample room for professional growth as we scale rapidly! Who you are: You love to talk to customers - you must be passionate about talking to customers directly, listening to what they need and explaining the benefits of Airwallex. You're able to break down complex ideas into simple, relatable concepts. You're focused on great customer experience - you're empathetic, transparent, and always aim to resolve issues as quickly as you can and in the best possible way. You're a multi tasker - you're able to prioritise your time and tasks effectively, have the ability to pick up new systems and processes quickly and have a keen eye for detail. You're a great team player - you'll be working with people across diverse global offices and will need to work collaboratively with them to solve problems. You're a problem solver - you love to solve problems, are a critical thinker and have a demonstrated history of working with and understanding complex systems. You think big - you will have the ability to influence and optimise the customer support processes and systems as you work on projects that help us grow and scale the team. What you'll bring: 2+ years' experience in inside sales and/or customer support Good de escalation and conflict resolution skills Strong verbal and written communication skills in English required, and secondary language a plus Experience with support ticketing systems (Zendesk preferred) Adaptability and resilience for handling complex interactions and frequent change Fraud and payments preferred Fintech experience is a plus French language skills is a plus! Your work requirements: Work hours - your work hours will be 9am - 6pm Monday to Friday. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
# About the Opportunity Job Type: PermanentApplication Deadline: 23 January 2026 Department Systematic Investing Reports To Global Head of Quant and Portfolio Engineering Level 8 About your team Fidelity Systematic Investing (FSI) brings together our systematic capabilities across Quant, Equity, Fixed Income and Multi-Asset to deliver solutions to clients. Building a common infrastructure and operating platform to respond to the changing industry landscape and evolving client needs while leveraging Fidelity's research platform. About your role The role will focus on researching improvements to the existing range of equity quant capabilities as well as developing new and innovative ideas to enhance our systematic products. They will work with the global team to help integrate research into the systematic and discretionary investment processes. Engagement with sales, marketing and distribution as well as external clients to showcase & explain our capabilities will be a key part of the role. They will also be involved in transforming research into thought leadership & white papers. Develop new capabilities and products in the quant equity space - leveraging FIL Proprietary data and the latest portfolio construction techniques. Work with our sales, marketing and distribution teams to develop the systematic & quant team brand. Driving the growth of the AUM business with both internal and external stakeholders. Work closely with the Portfolio Engineering team on implementation of equity quant capabilities. Develop enhancements to existing suite of models. Conduct standalone research projects resulting in white papers & presentations for both internal and external consumption. Mentor and develop more junior members of the team. Collaborate with the team to enhance the existing research platform. Work closely and build relationships with peers in UK, Europe and Asia across the entire firm, including the equities, multi-asset, sales & distribution, and technology teams. About you Experience of working in a quantitative equity role with a demonstrable passion and enthusiasm for investing, supported by an track record of high quality research on equity factors and portfolio construction. A comprehensive understanding of equity research. Including equity factors, risk models, optimisation, sustainability integration and portfolio construction techniques. Preference to have a track record of published research related to quant equity portfolios. Experience working with clients, presenting research at conferences or other events and collaborating with clients on customised solution designs. Demonstrable record of high ethical standards, integrity and desire to uphold Fidelity's stated core values and behaviours. An entrepreneurial self-starter, with commercial acumen, energy & business vision. MSc and PhD (with knowledge of statistics, econometrics & numerical methods) Excellent written and oral communication skills Programming experience (preferably Python - knowledge of pandas, numpy etc ) Experience in manipulating and understanding of large datasets. Understanding of the latest AI techniques and experience applying them to equity portfolios. Conduct Rule Responsibilities: The role-holder is expected to meet the following FCA Conduct Rules when performing their role under the Certification Regime. FCA/PRA Conduct Rule (COCON) Responsibilities I abide by the FCA's Conduct Rules when discharging my responsibilities described above. I must act with integrity I must act with due care, skill and diligence I must be open and cooperative with the FCA, the PRA and other regulators I must pay due regard to the interests of customers and treat them fairly I must observe proper standard of market conduct I must act to deliver good outcomes for retail customers DBS Check required for all SMCR roles A recorded line is required for roles in-scope of SMCR or K&C Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit Title Senior Quantitative Analyst Location Cannon Street, London
Jan 17, 2026
Full time
# About the Opportunity Job Type: PermanentApplication Deadline: 23 January 2026 Department Systematic Investing Reports To Global Head of Quant and Portfolio Engineering Level 8 About your team Fidelity Systematic Investing (FSI) brings together our systematic capabilities across Quant, Equity, Fixed Income and Multi-Asset to deliver solutions to clients. Building a common infrastructure and operating platform to respond to the changing industry landscape and evolving client needs while leveraging Fidelity's research platform. About your role The role will focus on researching improvements to the existing range of equity quant capabilities as well as developing new and innovative ideas to enhance our systematic products. They will work with the global team to help integrate research into the systematic and discretionary investment processes. Engagement with sales, marketing and distribution as well as external clients to showcase & explain our capabilities will be a key part of the role. They will also be involved in transforming research into thought leadership & white papers. Develop new capabilities and products in the quant equity space - leveraging FIL Proprietary data and the latest portfolio construction techniques. Work with our sales, marketing and distribution teams to develop the systematic & quant team brand. Driving the growth of the AUM business with both internal and external stakeholders. Work closely with the Portfolio Engineering team on implementation of equity quant capabilities. Develop enhancements to existing suite of models. Conduct standalone research projects resulting in white papers & presentations for both internal and external consumption. Mentor and develop more junior members of the team. Collaborate with the team to enhance the existing research platform. Work closely and build relationships with peers in UK, Europe and Asia across the entire firm, including the equities, multi-asset, sales & distribution, and technology teams. About you Experience of working in a quantitative equity role with a demonstrable passion and enthusiasm for investing, supported by an track record of high quality research on equity factors and portfolio construction. A comprehensive understanding of equity research. Including equity factors, risk models, optimisation, sustainability integration and portfolio construction techniques. Preference to have a track record of published research related to quant equity portfolios. Experience working with clients, presenting research at conferences or other events and collaborating with clients on customised solution designs. Demonstrable record of high ethical standards, integrity and desire to uphold Fidelity's stated core values and behaviours. An entrepreneurial self-starter, with commercial acumen, energy & business vision. MSc and PhD (with knowledge of statistics, econometrics & numerical methods) Excellent written and oral communication skills Programming experience (preferably Python - knowledge of pandas, numpy etc ) Experience in manipulating and understanding of large datasets. Understanding of the latest AI techniques and experience applying them to equity portfolios. Conduct Rule Responsibilities: The role-holder is expected to meet the following FCA Conduct Rules when performing their role under the Certification Regime. FCA/PRA Conduct Rule (COCON) Responsibilities I abide by the FCA's Conduct Rules when discharging my responsibilities described above. I must act with integrity I must act with due care, skill and diligence I must be open and cooperative with the FCA, the PRA and other regulators I must pay due regard to the interests of customers and treat them fairly I must observe proper standard of market conduct I must act to deliver good outcomes for retail customers DBS Check required for all SMCR roles A recorded line is required for roles in-scope of SMCR or K&C Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit Title Senior Quantitative Analyst Location Cannon Street, London
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Jan 17, 2026
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
About the Role: Grade Level (for internal use): 11 The Team: S&P Global corporates value stream technology team consists of geographically diversified software engineers responsible to develop scalable solutions by working directly with product development team. Our team culture is oriented towards equality in the realm of software engineering irrespective of hierarchy promoting innovation. One should feel empowered to iterate over ideas and experimentation without being afraid of failure. Responsibilities and Impact: You will enable S&P ratings business to provide best in class end-to-end analytical, commercial and customer experience by building feature rich solutions including big data engineering, analytics, business intelligence and workflow capabilities. The ideal candidate thrives in a highly technical role and will design and develop software using cutting edge technologies consisting of web applications, data pipelines, big data, machine learning and multi-cloud. Active participation in all scrum ceremonies, follow AGILE best practices effectively. Play a key role in the development team to build high-quality, high-performance, scalable code. Document and demonstrate solutions using technical design docs, diagrams, and stubbed code. Collaborate effectively with technical and non-technical stakeholders. Respond to and resolve production issues. What we are looking for: Minimum 5+ years of work experience in Technology (application development and production support). Strong hands-on experience in designing, developing, testing, and successfully deploying critical and complex projects. Advanced experience with Spring-based technologies (Spring Boot etc.). Experience in designing and implementing REST APIs & micro services-based solutions. Solid knowledge of User Interface design & development using Angular, React, HTML5, XML & CSS. Working knowledge in AWS cloud (EC2, ECS, Load Balancer, Security Group, EMR, Lambda, S3, Glue, etc.). Experience in DevOps development and deployment using containers. Domain knowledge in Financial Industry and Capital Markets is a plus. Bachelor's degree in computer science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. Job Information Job ID: 315314 Posted On: 2025-12-02 Location: London, United Kingdom
Jan 17, 2026
Full time
About the Role: Grade Level (for internal use): 11 The Team: S&P Global corporates value stream technology team consists of geographically diversified software engineers responsible to develop scalable solutions by working directly with product development team. Our team culture is oriented towards equality in the realm of software engineering irrespective of hierarchy promoting innovation. One should feel empowered to iterate over ideas and experimentation without being afraid of failure. Responsibilities and Impact: You will enable S&P ratings business to provide best in class end-to-end analytical, commercial and customer experience by building feature rich solutions including big data engineering, analytics, business intelligence and workflow capabilities. The ideal candidate thrives in a highly technical role and will design and develop software using cutting edge technologies consisting of web applications, data pipelines, big data, machine learning and multi-cloud. Active participation in all scrum ceremonies, follow AGILE best practices effectively. Play a key role in the development team to build high-quality, high-performance, scalable code. Document and demonstrate solutions using technical design docs, diagrams, and stubbed code. Collaborate effectively with technical and non-technical stakeholders. Respond to and resolve production issues. What we are looking for: Minimum 5+ years of work experience in Technology (application development and production support). Strong hands-on experience in designing, developing, testing, and successfully deploying critical and complex projects. Advanced experience with Spring-based technologies (Spring Boot etc.). Experience in designing and implementing REST APIs & micro services-based solutions. Solid knowledge of User Interface design & development using Angular, React, HTML5, XML & CSS. Working knowledge in AWS cloud (EC2, ECS, Load Balancer, Security Group, EMR, Lambda, S3, Glue, etc.). Experience in DevOps development and deployment using containers. Domain knowledge in Financial Industry and Capital Markets is a plus. Bachelor's degree in computer science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. Job Information Job ID: 315314 Posted On: 2025-12-02 Location: London, United Kingdom
Location: Basingstoke (hybrid working 3 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Data Business Partner means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job We're looking for dynamic and commercially minded Data Business Partners to lead the charge in transforming how data drives decision making across the AA. Sitting at the intersection of analytics, strategy and stakeholder engagement, this role is all about unlocking value, whether through insight, modelling or visualisation and ensuring data is a proactive enabler of business success. You'll lead a talented team of analysts and BI developers, partnering closely with senior leaders to shape and deliver a data strategy that aligns with business priorities. With a strong technical foundation and a passion for storytelling through data, you'll bring clarity to complexity, foster a culture of innovation, and ensure our data products are impactful, scalable and fit for purpose. What will I be doing? Lead the development and delivery of a data strategy and roadmap for your business area. Manage and prioritise analytical and visualisation work to align with business goals. Partner with senior stakeholders to define and deliver high value data products. Drive a culture of data innovation and business literacy within the team. Oversee the lifecycle of data products, ensuring they remain fit for purpose. Inspire and coach your team to achieve high performance and continuous improvement. What do I need? Strong communicator with excellent stakeholder engagement, presentation, and storytelling skills. Commercially savvy, understanding how the business generates revenue and cost savings; able to drive delivery forward using project management and agile principles. Hands on technical background in analytics and data science, including modelling and Power BI; solution focused approach to data challenges. Proven experience managing and mentoring analysts or data scientists, fostering team growth and performance. Ability to simplify complex concepts for technical and non technical audiences, influencing at senior levels. Knowledge of modern cloud based data architectures (e.g., Azure, Databricks) and advanced analytics techniques. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Jan 16, 2026
Full time
Location: Basingstoke (hybrid working 3 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Data Business Partner means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job We're looking for dynamic and commercially minded Data Business Partners to lead the charge in transforming how data drives decision making across the AA. Sitting at the intersection of analytics, strategy and stakeholder engagement, this role is all about unlocking value, whether through insight, modelling or visualisation and ensuring data is a proactive enabler of business success. You'll lead a talented team of analysts and BI developers, partnering closely with senior leaders to shape and deliver a data strategy that aligns with business priorities. With a strong technical foundation and a passion for storytelling through data, you'll bring clarity to complexity, foster a culture of innovation, and ensure our data products are impactful, scalable and fit for purpose. What will I be doing? Lead the development and delivery of a data strategy and roadmap for your business area. Manage and prioritise analytical and visualisation work to align with business goals. Partner with senior stakeholders to define and deliver high value data products. Drive a culture of data innovation and business literacy within the team. Oversee the lifecycle of data products, ensuring they remain fit for purpose. Inspire and coach your team to achieve high performance and continuous improvement. What do I need? Strong communicator with excellent stakeholder engagement, presentation, and storytelling skills. Commercially savvy, understanding how the business generates revenue and cost savings; able to drive delivery forward using project management and agile principles. Hands on technical background in analytics and data science, including modelling and Power BI; solution focused approach to data challenges. Proven experience managing and mentoring analysts or data scientists, fostering team growth and performance. Ability to simplify complex concepts for technical and non technical audiences, influencing at senior levels. Knowledge of modern cloud based data architectures (e.g., Azure, Databricks) and advanced analytics techniques. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
This isn't a back-office data role. You're not buried in IT, and you're not just building dashboards for someone else to interpret. You're the data expert who sits alongside the sales team, fixes the spreadsheets everyone else avoids, turns messy data into insight, and helps customers get live and confident with the platform. Half your day is deep in numbers and automation. The other half is working directly with people - onboarding, training, and enabling real-world outcomes. If you're a hands-on Data Analyst who enjoys ownership, visibility, and influence - and you want your work to directly impact growth - this role is built for you. The Role at a Glance: Data Analyst Epsom, Surrey HQ Based 3 days / 2 days per week working from home £30,000 - £40,000 DOE Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Monday - Friday - 8:30am - 5:30pm Awards: British Credit Awards 2025 Finalist for Innovation in Credit. Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Data Analyst. Python. SQL. An expert with Excel. Customer Service. Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Data Analyst Role: We're looking for a hands-on data pro who's far more than a number cruncher. This is an Operational All-Rounder role for someone with the analytical rigor of a Data Analyst and the drive to work at the sharp end of the business - supporting sales, enabling customers, and getting things live. You'll sit at the crossroads of Operations, Sales Support, and Data. Beyond building reports, you'll be client-facing (supporting trials and onboarding), owning operational execution, and acting as the analytical engine behind our sales team. What You'll Own: Your role will be split roughly 50/50 between Sales & Marketing support and Operations & Data. Data, Insights & Sales Enablement: • Own the Data Function: Build sharp, decision-ready reports on business performance and customer activity. • Power the Sales Team: Be the analytical engine behind sales - prepping data, cleaning lead lists, and turning prospect data into clear, actionable insights (no meeting ownership required). • Commission & Billing Accuracy: Use transaction data to produce precise, reliable commission and billing reports. • Smarter Processes: Automate manual reporting and clean messy data to make everything faster, cleaner, and more scalable. Operations & Customer Success: • Get Customers Live: Roll up your sleeves to onboard new customers and ensure everything is set up correctly from day one. • Run Trials & Training: Lead product trials and client training, confidently guiding customers through their own data. • Improve Customer Data: Identify and fix poor-quality data that's holding customers back. • Spot Risk & Opportunity Early: Monitor usage data to identify thriving customers and those needing support, proactively flagging insights to account teams. What You Bring: This role demands serious technical horsepower. You must think in data logic, automation, and structure - not just reports. Must-Have Technical Skills: • Advanced Excel Power User. You go far beyond Index/Match and Pivot Tables. Macros/VBA are required. • Data Cleaning & Structuring What Makes You Stand Out: • BI & Dashboards - Experience building dashboards in Tableau, Looker, or similar tools. • Python for Data - Ability to analyse data using Python puts you firmly in top-tier territory. The Right Profile: • Mid-to-Senior Operator • Client-Facing Confidence • Execution-Driven This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. If you're execution-driven, technically sharp, confident with customers, and excited by a role that blends data, operations, and commercial impact, we'd love to hear from you. Your next move could take you from Data Analyst to Head of Customer Success in a business that genuinely values trust, flexibility, and personal growth. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 16, 2026
Full time
This isn't a back-office data role. You're not buried in IT, and you're not just building dashboards for someone else to interpret. You're the data expert who sits alongside the sales team, fixes the spreadsheets everyone else avoids, turns messy data into insight, and helps customers get live and confident with the platform. Half your day is deep in numbers and automation. The other half is working directly with people - onboarding, training, and enabling real-world outcomes. If you're a hands-on Data Analyst who enjoys ownership, visibility, and influence - and you want your work to directly impact growth - this role is built for you. The Role at a Glance: Data Analyst Epsom, Surrey HQ Based 3 days / 2 days per week working from home £30,000 - £40,000 DOE Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Monday - Friday - 8:30am - 5:30pm Awards: British Credit Awards 2025 Finalist for Innovation in Credit. Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Data Analyst. Python. SQL. An expert with Excel. Customer Service. Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Data Analyst Role: We're looking for a hands-on data pro who's far more than a number cruncher. This is an Operational All-Rounder role for someone with the analytical rigor of a Data Analyst and the drive to work at the sharp end of the business - supporting sales, enabling customers, and getting things live. You'll sit at the crossroads of Operations, Sales Support, and Data. Beyond building reports, you'll be client-facing (supporting trials and onboarding), owning operational execution, and acting as the analytical engine behind our sales team. What You'll Own: Your role will be split roughly 50/50 between Sales & Marketing support and Operations & Data. Data, Insights & Sales Enablement: • Own the Data Function: Build sharp, decision-ready reports on business performance and customer activity. • Power the Sales Team: Be the analytical engine behind sales - prepping data, cleaning lead lists, and turning prospect data into clear, actionable insights (no meeting ownership required). • Commission & Billing Accuracy: Use transaction data to produce precise, reliable commission and billing reports. • Smarter Processes: Automate manual reporting and clean messy data to make everything faster, cleaner, and more scalable. Operations & Customer Success: • Get Customers Live: Roll up your sleeves to onboard new customers and ensure everything is set up correctly from day one. • Run Trials & Training: Lead product trials and client training, confidently guiding customers through their own data. • Improve Customer Data: Identify and fix poor-quality data that's holding customers back. • Spot Risk & Opportunity Early: Monitor usage data to identify thriving customers and those needing support, proactively flagging insights to account teams. What You Bring: This role demands serious technical horsepower. You must think in data logic, automation, and structure - not just reports. Must-Have Technical Skills: • Advanced Excel Power User. You go far beyond Index/Match and Pivot Tables. Macros/VBA are required. • Data Cleaning & Structuring What Makes You Stand Out: • BI & Dashboards - Experience building dashboards in Tableau, Looker, or similar tools. • Python for Data - Ability to analyse data using Python puts you firmly in top-tier territory. The Right Profile: • Mid-to-Senior Operator • Client-Facing Confidence • Execution-Driven This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. If you're execution-driven, technically sharp, confident with customers, and excited by a role that blends data, operations, and commercial impact, we'd love to hear from you. Your next move could take you from Data Analyst to Head of Customer Success in a business that genuinely values trust, flexibility, and personal growth. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Jan 16, 2026
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Title: Senior Test Analyst - Market-wide Half Hourly Settlement (MHHS) Department: Procode IT Location: Chandlers Ford with 2 days per week in Hutwood Court offices Salary: Circa £54,800 + up to 15% bonus scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role We are seeking an experienced Senior Test Analyst to join our team working on the Market-wide Half Hourly Settlement (MHHS) programme, a transformative initiative for the UK energy market. This role is critical in ensuring the successful delivery of high-quality solutions that support accurate and efficient settlement processes across the industry. We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Then we have an exciting opportunity as a Senior Test Analyst, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be. Our promise is to put customers at the heart of everything we do; it's part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. You will develop and execute comprehensive manual & automated test plans, scripts, and scenarios for complex systems within the MHHS programme. You will perform end to end functional, integration, regression, and end-to-end testing across multiple platforms and interfaces. You will collaborate across the business to validate requirements and ensure traceability. Contribute to continuous improvement of testing processes and automation strategies. You will also be supporting the ongoing development of other Test Analysts within the team. Who are we looking for Your proven experience as a Senior Test Analyst & strong understanding of Half Hourly Settlement processes and market operations, will allow you to be successful in this role. Your expertise in test design techniques, defect management, and quality assurance best practices, will enable you to swiftly become a productive member of the team. Your hands-on experience with test management tools (e.g. Jira), will allow you to hit the ground running. Your ability to work with and bring on your peers and colleagues will help deliver continued growth of the team and department. To be successful in this role you may be required to pass an enhanced security vetting process. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Benefits - available from day one! We offer an EV car scheme. Qualifying terms and conditions apply. Welcome to the future of smart energy. Combining technical talent and industry expertise, we launched in 2006 with a vision to help the energy and utilities sector improve customer experience. Whilst focusing on lowering the cost to serve through smarter process automation. Over a million UK households across England, Scotland and Wales are connected to Procode's systems with 33 million meter top-ups per year - peaking at 13.7 top-ups per second on some days.With Agile methodologies and a deep understanding of the latest technologies, you can expect to dive into SaaS driven solutions and cloud-native products.
Jan 16, 2026
Full time
Title: Senior Test Analyst - Market-wide Half Hourly Settlement (MHHS) Department: Procode IT Location: Chandlers Ford with 2 days per week in Hutwood Court offices Salary: Circa £54,800 + up to 15% bonus scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role We are seeking an experienced Senior Test Analyst to join our team working on the Market-wide Half Hourly Settlement (MHHS) programme, a transformative initiative for the UK energy market. This role is critical in ensuring the successful delivery of high-quality solutions that support accurate and efficient settlement processes across the industry. We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Then we have an exciting opportunity as a Senior Test Analyst, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be. Our promise is to put customers at the heart of everything we do; it's part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. You will develop and execute comprehensive manual & automated test plans, scripts, and scenarios for complex systems within the MHHS programme. You will perform end to end functional, integration, regression, and end-to-end testing across multiple platforms and interfaces. You will collaborate across the business to validate requirements and ensure traceability. Contribute to continuous improvement of testing processes and automation strategies. You will also be supporting the ongoing development of other Test Analysts within the team. Who are we looking for Your proven experience as a Senior Test Analyst & strong understanding of Half Hourly Settlement processes and market operations, will allow you to be successful in this role. Your expertise in test design techniques, defect management, and quality assurance best practices, will enable you to swiftly become a productive member of the team. Your hands-on experience with test management tools (e.g. Jira), will allow you to hit the ground running. Your ability to work with and bring on your peers and colleagues will help deliver continued growth of the team and department. To be successful in this role you may be required to pass an enhanced security vetting process. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Benefits - available from day one! We offer an EV car scheme. Qualifying terms and conditions apply. Welcome to the future of smart energy. Combining technical talent and industry expertise, we launched in 2006 with a vision to help the energy and utilities sector improve customer experience. Whilst focusing on lowering the cost to serve through smarter process automation. Over a million UK households across England, Scotland and Wales are connected to Procode's systems with 33 million meter top-ups per year - peaking at 13.7 top-ups per second on some days.With Agile methodologies and a deep understanding of the latest technologies, you can expect to dive into SaaS driven solutions and cloud-native products.
Job title: Senior KYC Analyst Location: London, UK Job reference #: 32779 Contract type: Permanent Language requirements: Fluent level of English At Eni, we are looking for a Senior KYC Analyst within Eni Trade & Biofuels (ETB) in London, UK. About ETB ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape, with a sharp focus on biofuels trading. Our work with bio feedstock and bioproducts is central to our mission of shaping a sustainable future. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, and marketing of oil, natural gas and biofuels. Main responsibilities: Review Eni Trade & Biofuels' counterparties, with particular attention to sanctions and reputational issues. Define counterparty risk profiles. Coordinate with other Eni functions and subsidiaries to assess the most significant cases. Prepare ad hoc disclosures to support top management decisions. Ensure the correct management of data in the company systems, working closely with the IT teams. Skills and experience required: University degree in a relevant discipline. Previous experience in a similar role, preferably within the Oil, Gas or LNG sector, and gained within trading companies, brokers, banks or consulting firms. Experience with KYC processes and OSINT techniques. Proficiency with the Microsoft Office suite. Methodical and highly organised approach to work, with the ability to maintain strong attention to detail in a changing environment. Strong problem-solving and reasoning skills, with the ability to resolve operational and commercial issues. Strong communication and teamwork skills, with the ability to build relationships with a wide range of stakeholders. Fluent level of English. Why ETB? Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individua l , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Jan 16, 2026
Full time
Job title: Senior KYC Analyst Location: London, UK Job reference #: 32779 Contract type: Permanent Language requirements: Fluent level of English At Eni, we are looking for a Senior KYC Analyst within Eni Trade & Biofuels (ETB) in London, UK. About ETB ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape, with a sharp focus on biofuels trading. Our work with bio feedstock and bioproducts is central to our mission of shaping a sustainable future. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, and marketing of oil, natural gas and biofuels. Main responsibilities: Review Eni Trade & Biofuels' counterparties, with particular attention to sanctions and reputational issues. Define counterparty risk profiles. Coordinate with other Eni functions and subsidiaries to assess the most significant cases. Prepare ad hoc disclosures to support top management decisions. Ensure the correct management of data in the company systems, working closely with the IT teams. Skills and experience required: University degree in a relevant discipline. Previous experience in a similar role, preferably within the Oil, Gas or LNG sector, and gained within trading companies, brokers, banks or consulting firms. Experience with KYC processes and OSINT techniques. Proficiency with the Microsoft Office suite. Methodical and highly organised approach to work, with the ability to maintain strong attention to detail in a changing environment. Strong problem-solving and reasoning skills, with the ability to resolve operational and commercial issues. Strong communication and teamwork skills, with the ability to build relationships with a wide range of stakeholders. Fluent level of English. Why ETB? Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individua l , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Commercial Finance Analyst Hybrid Working 1-2 Days per Week in the Office (Oxfordshire) We are supporting a high-growth business in the search for a Commercial Finance Analyst to join its finance function and play a key role in driving profitable global growth. This is a commercially focused role, offering exposure to senior stakeholders and the opportunity to influence product, pricing, promotional and inventory decisions through high-quality insight and forecasting. The Role Reporting into senior finance leadership, you will act as a true business partner to commercial, marketing and supply chain teams. Your focus will be on translating complex data into actionable insight to support planning, forecasting and performance delivery across business operations. Key responsibilities include: Owning and managing commercial sales forecasts, analysing trends, customer behaviour and market dynamics Leading demand forecasting within the Integrated Business Planning cycle alongside sales and marketing teams Using sales forecasts to support inventory planning and target stock levels across multiple locations Partnering with supply chain teams to optimise working capital and minimise total cost of ownership Analysing gross margin performance versus prior year, budget and forecast, identifying key drivers and variances Producing and maintaining insightful reports to support commercial decision-making Proactively identifying opportunities to improve overall business performance About You You will be an analytically strong, commercially minded finance professional who enjoys working in a fast-paced, data-driven environment. You are likely to have: Proven experience in a commercial finance role Strong experience with ERP, MRP and supply chain systems Advanced Excel skills and confidence working with large, complex datasets A solid understanding of sales forecasting, demand planning and supply chain processes within a global business A proactive, hands-on approach with a strong desire to drive results A recognised accounting qualification (e.g. CIMA, ACA or ACCA) Working Pattern This is a hybrid role, with 1-2 days per week required in the office in Oxfordshire, and the remainder flexible/remote.
Jan 16, 2026
Full time
Commercial Finance Analyst Hybrid Working 1-2 Days per Week in the Office (Oxfordshire) We are supporting a high-growth business in the search for a Commercial Finance Analyst to join its finance function and play a key role in driving profitable global growth. This is a commercially focused role, offering exposure to senior stakeholders and the opportunity to influence product, pricing, promotional and inventory decisions through high-quality insight and forecasting. The Role Reporting into senior finance leadership, you will act as a true business partner to commercial, marketing and supply chain teams. Your focus will be on translating complex data into actionable insight to support planning, forecasting and performance delivery across business operations. Key responsibilities include: Owning and managing commercial sales forecasts, analysing trends, customer behaviour and market dynamics Leading demand forecasting within the Integrated Business Planning cycle alongside sales and marketing teams Using sales forecasts to support inventory planning and target stock levels across multiple locations Partnering with supply chain teams to optimise working capital and minimise total cost of ownership Analysing gross margin performance versus prior year, budget and forecast, identifying key drivers and variances Producing and maintaining insightful reports to support commercial decision-making Proactively identifying opportunities to improve overall business performance About You You will be an analytically strong, commercially minded finance professional who enjoys working in a fast-paced, data-driven environment. You are likely to have: Proven experience in a commercial finance role Strong experience with ERP, MRP and supply chain systems Advanced Excel skills and confidence working with large, complex datasets A solid understanding of sales forecasting, demand planning and supply chain processes within a global business A proactive, hands-on approach with a strong desire to drive results A recognised accounting qualification (e.g. CIMA, ACA or ACCA) Working Pattern This is a hybrid role, with 1-2 days per week required in the office in Oxfordshire, and the remainder flexible/remote.
Agentur : Havas Media Group Stellenbeschreibung : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt
Jan 16, 2026
Full time
Agentur : Havas Media Group Stellenbeschreibung : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
Jan 16, 2026
Full time
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Job Responsibilities Own the end to end strategy, P&L, and success metrics for all subscription and membership offerings. Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics. Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind. Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn. Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization. Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner. Job Requirements Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes. Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements. A data informed work style, viewed through a compassionate lens of the user. A passion for building delightful customer facing products and experiences. Experience shipping and iterating on successful software or financial products at scale. The ability to collaborate well with designers, engineers, QA, marketing, compliance, growth. Bachelor's degree or equivalent experience. Domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred. Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work flexibility adoption. Flexi work hour and hybrid or remote set up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet . Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
Jan 16, 2026
Full time
Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Job Responsibilities Own the end to end strategy, P&L, and success metrics for all subscription and membership offerings. Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics. Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind. Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn. Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization. Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner. Job Requirements Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes. Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements. A data informed work style, viewed through a compassionate lens of the user. A passion for building delightful customer facing products and experiences. Experience shipping and iterating on successful software or financial products at scale. The ability to collaborate well with designers, engineers, QA, marketing, compliance, growth. Bachelor's degree or equivalent experience. Domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred. Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work flexibility adoption. Flexi work hour and hybrid or remote set up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet . Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
A global technology organisation is looking for a Senior Application Support Analyst to join their growing Edinburgh-based team . The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join. This is a client-facing senior role within a global product support function, supporting a Security Finance and Collateral Management platform used by customers across international markets. What you'll be doing: You'll sit at the heart of a globally used, business-critical platform . You'll also take full ownership of incidents, service requests, problems, and changes, acting as a trusted point of contact for key clients while leading the response to major incidents and complex technical challenges . Working closely with Level 3 engineering teams and engagement managers, you'll play a pivotal role in keeping systems running smoothly for financial institutions around the world . Beyond day-to-day support, you'll help shape how the service operates by driving process and product improvements, influencing best practice across international teams in the UK, North America, Asia, and Australia, and mentoring junior analysts as the team continues to grow. You'll ideally have experience with most of the following: Experience in a relevant Application / Product Support role Strong experience with Oracle and SQL Working knowledge of Java and .NET environments Experience supporting business-critical applications in a client-facing capacity Ability to work effectively within a distributed, global team Proven ability to meet deadlines in a fast-paced, changing environment Financial services experience is desirable, but not essential What's On Offer In return, you'll receive a salary of 50,000 - 65,000 , a 10% annual bonus , and an all-round solid benefits package. The role offers hybrid working with 2-3 days per week in a central Edinburgh office , easily accessible from both train stations, along with the opportunity to join a high-growth organisation working on complex, enterprise-scale systems with strong long-term career prospects. If you're keen to learn more, please apply or drop Matthew MacAlpine at Cathcart Technology a message. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Jan 16, 2026
Full time
A global technology organisation is looking for a Senior Application Support Analyst to join their growing Edinburgh-based team . The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join. This is a client-facing senior role within a global product support function, supporting a Security Finance and Collateral Management platform used by customers across international markets. What you'll be doing: You'll sit at the heart of a globally used, business-critical platform . You'll also take full ownership of incidents, service requests, problems, and changes, acting as a trusted point of contact for key clients while leading the response to major incidents and complex technical challenges . Working closely with Level 3 engineering teams and engagement managers, you'll play a pivotal role in keeping systems running smoothly for financial institutions around the world . Beyond day-to-day support, you'll help shape how the service operates by driving process and product improvements, influencing best practice across international teams in the UK, North America, Asia, and Australia, and mentoring junior analysts as the team continues to grow. You'll ideally have experience with most of the following: Experience in a relevant Application / Product Support role Strong experience with Oracle and SQL Working knowledge of Java and .NET environments Experience supporting business-critical applications in a client-facing capacity Ability to work effectively within a distributed, global team Proven ability to meet deadlines in a fast-paced, changing environment Financial services experience is desirable, but not essential What's On Offer In return, you'll receive a salary of 50,000 - 65,000 , a 10% annual bonus , and an all-round solid benefits package. The role offers hybrid working with 2-3 days per week in a central Edinburgh office , easily accessible from both train stations, along with the opportunity to join a high-growth organisation working on complex, enterprise-scale systems with strong long-term career prospects. If you're keen to learn more, please apply or drop Matthew MacAlpine at Cathcart Technology a message. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Senior Product Manager Department: Product Employment Type: Full Time Location: United Kingdom Compensation: £65,000 - £85,000 / year Description Senior Product Manager - Mojo Mortgages - 100% remote Who are we? At Mojo Mortgages, we're on a mission to become the largest and most disruptive mortgage broker in the UK. Supported by our family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and redefining the mortgage experience. We're all about pushing boundaries, delivering exceptional service, and making a real impact on people's lives. We're looking for talented, driven individuals to join us on this journey. If you're passionate about solving real customer problems, love working in a fast paced, tech focused environment, and thrive in cross functional teams, we want to hear from you. About the role As we enter our next phase of growth, we're looking for a Senior Product Manager who acts as a strategic problem solver to bring our product and company vision to life. Reporting to the Chief Product Officer, you won't just be managing a backlog; you will be identifying the highest-leverage opportunities to drive customer value and business efficiency. You will join our small but talented product management team to create a simple, efficient mortgage experience that brings clarity and confidence to both our customers and our internal operation teams. You will operate with high autonomy, embedding yourself deeply within our Mortgage and Protection operations with a cross functional team to diagnose real problems. You will define the narrative, validate solutions pragmatically (through shadowing, data, and testing), and act as a steward of our technical resources. We need someone who loves the complexity of a regulated fintech environment and uses data, AI, and intuition to cut through the noise to deliver outcomes that genuinely move the needle. Key Responsibilities Lead the end-to-end lifecycle of innovative products focusing on delivering solutions that simplify the mortgage process for our customers and internal teams. Develop and execute a product strategy that aligns with Mojo Mortgages' mission to disrupt the UK mortgage market, leveraging insights from customer feedback, market analysis, and data-driven decision-making. Conduct rapid and effective user and process discovery, shadowing team members, listening to calls and digging into the data to de-risk complexity and ensure we execute on solutions that solve the right problems. Collaborate with a multidisciplinary team, ensuring alignment and driving efforts towards common goals, whilst maintaining a fast-paced delivery cadence that meets the high-growth demands of our business. Act as the voice of the user, leveraging both quantitative data and human intuition to make decisions. Ensuring that our commercial goals never come at the expense of a great customer outcome. Collaborate with internal teams to leverage their mortgage expertise to help develop and test AI and automation based solutions before supporting with training, roll out and adoption of those tools through cultural engagement and evangelism. Desirable experience for the role A proven track record in product management, with experience leading complex products from concept to value realisation (not just delivery) in a tech driven environment. A collaborative spirit, thriving in cross-functional teams and environments, and skilled at building relationships across all levels of the organisation. Commercial fluency, with a comfort in building models to estimate impact. Talking in terms of Cost to Serve, Conversion and Customer Value moving beyond User Story Points or Velocity. A deep rooted curiosity to discover, test, and learn. Data fluent and comfortable digging into the numbers to find the killer insight rather than relying entirely on analysts. A keen interest in Tech & AI, with experience or a general understanding of how AI, machine learning, and automation can be applied pragmatically to solve operational problems. Strategic resilience, with the ability to navigate ambiguity and make tough decisions under pressure. Capable of effortlessly zooming out to the big picture before moving back in to the technical detail Exceptional leadership and communication skills, capable of motivating a team, influencing stakeholders, and articulating product visions and strategies compellingly. A customer-centric approach, with a deep understanding of user needs and behaviours, and the ability to translate these insights into product features and improvements. If this all sounds like a great fit for you and your skills then apply now and come be a part of the amazing journey that Mojo is on to become the UK's largest and most disruptive mortgage broker, helping customers to make confident mortgage decisions effortlessly. What's in it for you? Fully remote - Work from anywhere in the UK £65,000-£85,000 basic salary 25 days holiday + bank holidays - Time to rest, recharge, and come back swinging Half day off for your birthday & moving house day - Because life happens Personal development - From courses to coaching, we invest in your growth Wellbeing support - Mental health resources, wellness perks, subsidised private medical insurance, plus Critical Illness cover & Death in Service cover Enhanced family leave - Maternity, Paternity, and Adoption pay Good vibes - Regular (virtual) hangouts and fun stuff to keep us connected In-person social events - Summer Socials and a Christmas Party! Career progression - We're growing fast, and we bring our people along with us We're not just offering a job - we're offering a place where you can do your best work, be challenged, and have a real impact.
Jan 15, 2026
Full time
Senior Product Manager Department: Product Employment Type: Full Time Location: United Kingdom Compensation: £65,000 - £85,000 / year Description Senior Product Manager - Mojo Mortgages - 100% remote Who are we? At Mojo Mortgages, we're on a mission to become the largest and most disruptive mortgage broker in the UK. Supported by our family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and redefining the mortgage experience. We're all about pushing boundaries, delivering exceptional service, and making a real impact on people's lives. We're looking for talented, driven individuals to join us on this journey. If you're passionate about solving real customer problems, love working in a fast paced, tech focused environment, and thrive in cross functional teams, we want to hear from you. About the role As we enter our next phase of growth, we're looking for a Senior Product Manager who acts as a strategic problem solver to bring our product and company vision to life. Reporting to the Chief Product Officer, you won't just be managing a backlog; you will be identifying the highest-leverage opportunities to drive customer value and business efficiency. You will join our small but talented product management team to create a simple, efficient mortgage experience that brings clarity and confidence to both our customers and our internal operation teams. You will operate with high autonomy, embedding yourself deeply within our Mortgage and Protection operations with a cross functional team to diagnose real problems. You will define the narrative, validate solutions pragmatically (through shadowing, data, and testing), and act as a steward of our technical resources. We need someone who loves the complexity of a regulated fintech environment and uses data, AI, and intuition to cut through the noise to deliver outcomes that genuinely move the needle. Key Responsibilities Lead the end-to-end lifecycle of innovative products focusing on delivering solutions that simplify the mortgage process for our customers and internal teams. Develop and execute a product strategy that aligns with Mojo Mortgages' mission to disrupt the UK mortgage market, leveraging insights from customer feedback, market analysis, and data-driven decision-making. Conduct rapid and effective user and process discovery, shadowing team members, listening to calls and digging into the data to de-risk complexity and ensure we execute on solutions that solve the right problems. Collaborate with a multidisciplinary team, ensuring alignment and driving efforts towards common goals, whilst maintaining a fast-paced delivery cadence that meets the high-growth demands of our business. Act as the voice of the user, leveraging both quantitative data and human intuition to make decisions. Ensuring that our commercial goals never come at the expense of a great customer outcome. Collaborate with internal teams to leverage their mortgage expertise to help develop and test AI and automation based solutions before supporting with training, roll out and adoption of those tools through cultural engagement and evangelism. Desirable experience for the role A proven track record in product management, with experience leading complex products from concept to value realisation (not just delivery) in a tech driven environment. A collaborative spirit, thriving in cross-functional teams and environments, and skilled at building relationships across all levels of the organisation. Commercial fluency, with a comfort in building models to estimate impact. Talking in terms of Cost to Serve, Conversion and Customer Value moving beyond User Story Points or Velocity. A deep rooted curiosity to discover, test, and learn. Data fluent and comfortable digging into the numbers to find the killer insight rather than relying entirely on analysts. A keen interest in Tech & AI, with experience or a general understanding of how AI, machine learning, and automation can be applied pragmatically to solve operational problems. Strategic resilience, with the ability to navigate ambiguity and make tough decisions under pressure. Capable of effortlessly zooming out to the big picture before moving back in to the technical detail Exceptional leadership and communication skills, capable of motivating a team, influencing stakeholders, and articulating product visions and strategies compellingly. A customer-centric approach, with a deep understanding of user needs and behaviours, and the ability to translate these insights into product features and improvements. If this all sounds like a great fit for you and your skills then apply now and come be a part of the amazing journey that Mojo is on to become the UK's largest and most disruptive mortgage broker, helping customers to make confident mortgage decisions effortlessly. What's in it for you? Fully remote - Work from anywhere in the UK £65,000-£85,000 basic salary 25 days holiday + bank holidays - Time to rest, recharge, and come back swinging Half day off for your birthday & moving house day - Because life happens Personal development - From courses to coaching, we invest in your growth Wellbeing support - Mental health resources, wellness perks, subsidised private medical insurance, plus Critical Illness cover & Death in Service cover Enhanced family leave - Maternity, Paternity, and Adoption pay Good vibes - Regular (virtual) hangouts and fun stuff to keep us connected In-person social events - Summer Socials and a Christmas Party! Career progression - We're growing fast, and we bring our people along with us We're not just offering a job - we're offering a place where you can do your best work, be challenged, and have a real impact.
TJX Companies At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Senior Product Analyst - POS & Payments Quality What you'll discover Inclusive culture and career growth opportunities Global IT Organization collaborating across the US, Canada, Europe, and Australia Challenging, collaborative, fast-paced and team-based environment Opportunity to impact over $50B in annual revenue Our organization The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more. We are on a mission to modernize our solutions, extend them globally, and explore alternative and mobile checkout options. Our goal is to deliver high-value products and streamlined experiences to our customers and associates. Join us in leading the way and driving innovation in retail technology. What you'll do We are seeking a skilled and proactive Senior Product Analyst focused on POS and Payments Quality to support quality assurance efforts across our Retail Store platforms and services. This role is pivotal in coordinating testing activities, mentoring Quality Assurance testers, and ensuring the quality delivery of robust, secure, and high-performing technology solutions. Will be required to be local / commutable to our testing labs in Watford and be comfortable in office a minimum of three days a week. Responsibilities Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards Manage an effective global test lab strategy in collaboration with our Store Engineering team Coordinate with Quality Assurance Testers, ensuring effective test planning, execution, and defect management Collaborate with scrum and runway teams on upstream test planning Support our globally distributed Quality Assurance Testers, handling any emergency testing requests, day-to-day testing activities - across manual and automated testing efforts for POS and Payment systems Contribute to the definition and continuous improvement of Quality Assurance processes, standards, and best practices Monitor and report on quality metrics, identifying trends and areas for improvement Champion a culture of quality and accountability across delivery teams Interface with business partners on UAT-related activities and questions Mentor and train junior Quality Assurance team members, fostering continuous learning and development Attend office location when required to support testing in the labs Skill/Knowledge Several years of Product Analyst experience within agile teams Experience supporting Quality Assurance activities across multiple projects or large-scale initiatives Strong grasp of manual and automated testing methodologies Excellent communication skills for technical and non-technical audiences Proven ability to work independently and collaboratively across global teams Experience with tools like Jira, Confluence, and test management platforms Passion for mentoring and team development Adaptable to changing priorities and requirements Preferred experience with supporting POS and Payment platforms As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Jan 15, 2026
Full time
TJX Companies At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Senior Product Analyst - POS & Payments Quality What you'll discover Inclusive culture and career growth opportunities Global IT Organization collaborating across the US, Canada, Europe, and Australia Challenging, collaborative, fast-paced and team-based environment Opportunity to impact over $50B in annual revenue Our organization The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more. We are on a mission to modernize our solutions, extend them globally, and explore alternative and mobile checkout options. Our goal is to deliver high-value products and streamlined experiences to our customers and associates. Join us in leading the way and driving innovation in retail technology. What you'll do We are seeking a skilled and proactive Senior Product Analyst focused on POS and Payments Quality to support quality assurance efforts across our Retail Store platforms and services. This role is pivotal in coordinating testing activities, mentoring Quality Assurance testers, and ensuring the quality delivery of robust, secure, and high-performing technology solutions. Will be required to be local / commutable to our testing labs in Watford and be comfortable in office a minimum of three days a week. Responsibilities Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards Manage an effective global test lab strategy in collaboration with our Store Engineering team Coordinate with Quality Assurance Testers, ensuring effective test planning, execution, and defect management Collaborate with scrum and runway teams on upstream test planning Support our globally distributed Quality Assurance Testers, handling any emergency testing requests, day-to-day testing activities - across manual and automated testing efforts for POS and Payment systems Contribute to the definition and continuous improvement of Quality Assurance processes, standards, and best practices Monitor and report on quality metrics, identifying trends and areas for improvement Champion a culture of quality and accountability across delivery teams Interface with business partners on UAT-related activities and questions Mentor and train junior Quality Assurance team members, fostering continuous learning and development Attend office location when required to support testing in the labs Skill/Knowledge Several years of Product Analyst experience within agile teams Experience supporting Quality Assurance activities across multiple projects or large-scale initiatives Strong grasp of manual and automated testing methodologies Excellent communication skills for technical and non-technical audiences Proven ability to work independently and collaboratively across global teams Experience with tools like Jira, Confluence, and test management platforms Passion for mentoring and team development Adaptable to changing priorities and requirements Preferred experience with supporting POS and Payment platforms As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Senior Product Manager - Global Football Metrics London At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-our votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights, and more. Ready to join us? Your Role Our mission is to create the most insightful metrics in global football and we're looking for a Senior Product Manager to help us get there. We serve recruitment and performance analysts at the highest levels of football, giving them the tools to make faster, clearer decisions on player performance and talent acquisition. Your work will directly reduce month-long cycles of metric creation down to days, significantly increasing Hudl's metric velocity and throughput. In this role, your priorities will include: Owning the end-to-end process. You'll be involved in everything from defining the raw data that gets collected to building the models and packaging the final metrics for our customers. Collaboration. We value shipping small, shipping fast and co-designing with our customers. You'll work closely with cross-functional teams of Engineers, Data Scientists and Analysts to build metrics that are actionable, contextual and accessible. Innovation. Got an idea about how to measure a difficult to capture football concept like team shape or dribbling skill? You will be responsible for both generating new, valuable metrics and building the foundational systems that allow us to create and ship these metrics more quickly and efficiently. Leveling up ideas. You will work closely with the Hudl leadership team to define the future of our data delivery, including discussions around the ownership of the API. For this role, we're currently considering candidates who live within a commuting distance of our office in London, but with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must-Haves User and domain knowledge. You're an expert on our target users-recruitment analysts, performance analysts and technical decision-makers. You're knowledgeable about football data, metrics and workflows. You understand that timing is everything in football and that an insight delayed is insight denied. Business and product experience. You understand the full lifecycle of a metric-from defining what gets collected to building the models and making it usable in Hudl's products. You see metrics as a core product discipline, not just a data output. Product discovery techniques. You have a strong understanding of the product risks and how to address each of them. You understand how to tackle risks up front, before Engineers are asked to build, and you're able to use both qualitative and quantitative techniques. Product ownership background. You can support the release team to successfully deliver your solution. Once a product or new capability is live and in production, you know how to utilize optimization techniques to rapidly improve and refine your product. Eager to learn. You're constantly looking for opportunities to grow as a designer and ways to hone your design skills. Collaboration skills. Your relationships are collaborative and founded on mutual respect. You're able to effectively influence and inspire people without directly managing anyone, which is why your teams and stakeholders look to you for leadership. Nice-to-Haves Product management experience. A prior role managing data-heavy products, especially in sports or a related field, is a significant plus. Our Role Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. This role will also be eligible for a long term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. We also track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
Jan 15, 2026
Full time
Senior Product Manager - Global Football Metrics London At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-our votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights, and more. Ready to join us? Your Role Our mission is to create the most insightful metrics in global football and we're looking for a Senior Product Manager to help us get there. We serve recruitment and performance analysts at the highest levels of football, giving them the tools to make faster, clearer decisions on player performance and talent acquisition. Your work will directly reduce month-long cycles of metric creation down to days, significantly increasing Hudl's metric velocity and throughput. In this role, your priorities will include: Owning the end-to-end process. You'll be involved in everything from defining the raw data that gets collected to building the models and packaging the final metrics for our customers. Collaboration. We value shipping small, shipping fast and co-designing with our customers. You'll work closely with cross-functional teams of Engineers, Data Scientists and Analysts to build metrics that are actionable, contextual and accessible. Innovation. Got an idea about how to measure a difficult to capture football concept like team shape or dribbling skill? You will be responsible for both generating new, valuable metrics and building the foundational systems that allow us to create and ship these metrics more quickly and efficiently. Leveling up ideas. You will work closely with the Hudl leadership team to define the future of our data delivery, including discussions around the ownership of the API. For this role, we're currently considering candidates who live within a commuting distance of our office in London, but with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must-Haves User and domain knowledge. You're an expert on our target users-recruitment analysts, performance analysts and technical decision-makers. You're knowledgeable about football data, metrics and workflows. You understand that timing is everything in football and that an insight delayed is insight denied. Business and product experience. You understand the full lifecycle of a metric-from defining what gets collected to building the models and making it usable in Hudl's products. You see metrics as a core product discipline, not just a data output. Product discovery techniques. You have a strong understanding of the product risks and how to address each of them. You understand how to tackle risks up front, before Engineers are asked to build, and you're able to use both qualitative and quantitative techniques. Product ownership background. You can support the release team to successfully deliver your solution. Once a product or new capability is live and in production, you know how to utilize optimization techniques to rapidly improve and refine your product. Eager to learn. You're constantly looking for opportunities to grow as a designer and ways to hone your design skills. Collaboration skills. Your relationships are collaborative and founded on mutual respect. You're able to effectively influence and inspire people without directly managing anyone, which is why your teams and stakeholders look to you for leadership. Nice-to-Haves Product management experience. A prior role managing data-heavy products, especially in sports or a related field, is a significant plus. Our Role Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company wide holidays and timeout (meeting free) days, remote work options and more) so you can enjoy your personal life too. Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. This role will also be eligible for a long term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. We also track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
Role: Data Product Owner / BA Location: UK-based - remote / flexibility to travel to clients site ( Southampton) We're looking for an experienced Data Product Owner / BA to help shape and deliver the strategy for a suite of digital growth and technical experience platforms. This role sits at the intersection of data, experimentation, adtech/martech and UX, and will suit someone who is confident operating with senior stakeholders, technical teams and external partners. In this role you will work closely with senior product and engineering leaders to define future requirements, manage and socialise backlogs and roadmaps, and ensure that complex technical capabilities are clearly understood across the business. You will be a key point of contact for stakeholders, turning their challenges into structured, technically feasible requirements and helping to prioritise work that delivers measurable impact. Key responsibilities: Develop, refine and document the strategy and future requirements for digital growth and technical experience platforms. Own and maintain backlogs and feature roadmaps, ensuring they align to strategy and are well communicated beyond the immediate team. Engage regularly with stakeholders across marketing, product, analytics and external agencies to understand their needs, pain points and opportunities. Translate business problems into clear, technically robust requirements and user stories for developers, data/analytics engineers and platform teams. Challenge and validate stakeholder requests for technical feasibility and impact, working with platform owners and engineering leads before commitments are made. Produce roadmaps, vision and strategy documents that explain complex areas such as experimentation/CRO, data & analytics, adtech/martech, customer data platforms, real-time event streaming and data pipelines in a stakeholder-friendly way. Support governance and clarity of roles and responsibilities around core platforms, and help embed effective ways of working across cross-functional teams. Collaborate with UX/design to ensure the global design system is integrated into technical delivery and adoption is supported across the digital experience. About you: Strong experience as a Data Product Owner, Senior Business Analyst or Consultant in a digital, data, martech/adtech or experimentation environment. Proven track record of working with senior stakeholders, gathering and challenging requirements, and turning them into actionable backlogs and roadmaps. Comfortable operating with technical teams and discussing topics such as experimentation, ad platforms, CDPs, event streaming and data pipelines (specific tools not essential, but conceptual understanding is). Excellent communication skills, able to simplify complex technical topics and build alignment across varied stakeholder groups. Highly organised, with strong documentation, prioritisation and planning skills, ideally within Agile or hybrid delivery models. Self-starter who can absorb direction-setting activities from senior leaders and help keep teams focused on the highest-value work. Has previous experience as a contractor
Jan 15, 2026
Contractor
Role: Data Product Owner / BA Location: UK-based - remote / flexibility to travel to clients site ( Southampton) We're looking for an experienced Data Product Owner / BA to help shape and deliver the strategy for a suite of digital growth and technical experience platforms. This role sits at the intersection of data, experimentation, adtech/martech and UX, and will suit someone who is confident operating with senior stakeholders, technical teams and external partners. In this role you will work closely with senior product and engineering leaders to define future requirements, manage and socialise backlogs and roadmaps, and ensure that complex technical capabilities are clearly understood across the business. You will be a key point of contact for stakeholders, turning their challenges into structured, technically feasible requirements and helping to prioritise work that delivers measurable impact. Key responsibilities: Develop, refine and document the strategy and future requirements for digital growth and technical experience platforms. Own and maintain backlogs and feature roadmaps, ensuring they align to strategy and are well communicated beyond the immediate team. Engage regularly with stakeholders across marketing, product, analytics and external agencies to understand their needs, pain points and opportunities. Translate business problems into clear, technically robust requirements and user stories for developers, data/analytics engineers and platform teams. Challenge and validate stakeholder requests for technical feasibility and impact, working with platform owners and engineering leads before commitments are made. Produce roadmaps, vision and strategy documents that explain complex areas such as experimentation/CRO, data & analytics, adtech/martech, customer data platforms, real-time event streaming and data pipelines in a stakeholder-friendly way. Support governance and clarity of roles and responsibilities around core platforms, and help embed effective ways of working across cross-functional teams. Collaborate with UX/design to ensure the global design system is integrated into technical delivery and adoption is supported across the digital experience. About you: Strong experience as a Data Product Owner, Senior Business Analyst or Consultant in a digital, data, martech/adtech or experimentation environment. Proven track record of working with senior stakeholders, gathering and challenging requirements, and turning them into actionable backlogs and roadmaps. Comfortable operating with technical teams and discussing topics such as experimentation, ad platforms, CDPs, event streaming and data pipelines (specific tools not essential, but conceptual understanding is). Excellent communication skills, able to simplify complex technical topics and build alignment across varied stakeholder groups. Highly organised, with strong documentation, prioritisation and planning skills, ideally within Agile or hybrid delivery models. Self-starter who can absorb direction-setting activities from senior leaders and help keep teams focused on the highest-value work. Has previous experience as a contractor
You'll be responsible for monitoring the product functionality, setting up dashboards and providing analysis whilst working cross functionally across Finance, Operations, Product and Engineering to ensure our customers are getting the best experience possible. What you can expect to be doing: Analyse and query data using SQL Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions Own areas of MI and processes, ensuring they remain relevant and up to date as the business evolves Develop, optimise and action daily operational process controls Investigate, help diagnose and resolve issues Automate recurring MI and optimise processes using SQL and Python Support the Lead Analyst in maintaining excellent coding and visualisation standards throughout the team What we're looking for: 3+ years of experience as a data analyst Proficient SQL, Excel/Google Sheets and use of BI tools, with experience in Python Numerate with an analytical mind, strong problem-solving skills and attention to detail Experience in reviewing and providing feedback on other analysts SQL Fast learning, with the ability to multitask and prioritise workload appropriately Creative, with the ability to suggest solutions independently to new problems Strong written and verbal communication skills and an ability to translate problems into technical requirements and implement solutions Data storytelling and an ability to present complex solutions to a range of stakeholders Worked and enjoyed working in a fast changing, high energy business Nice to have Worked in a FinTech environment before A strong numerical higher degree in mathematics, scientific, engineering or computer science or another related technical discipline What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Technical interview with the hiring manager Take home task Final interview with our Head of Operations & Operations Lead About Chip Chip's mission is to make your life wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
Jan 15, 2026
Full time
You'll be responsible for monitoring the product functionality, setting up dashboards and providing analysis whilst working cross functionally across Finance, Operations, Product and Engineering to ensure our customers are getting the best experience possible. What you can expect to be doing: Analyse and query data using SQL Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions Own areas of MI and processes, ensuring they remain relevant and up to date as the business evolves Develop, optimise and action daily operational process controls Investigate, help diagnose and resolve issues Automate recurring MI and optimise processes using SQL and Python Support the Lead Analyst in maintaining excellent coding and visualisation standards throughout the team What we're looking for: 3+ years of experience as a data analyst Proficient SQL, Excel/Google Sheets and use of BI tools, with experience in Python Numerate with an analytical mind, strong problem-solving skills and attention to detail Experience in reviewing and providing feedback on other analysts SQL Fast learning, with the ability to multitask and prioritise workload appropriately Creative, with the ability to suggest solutions independently to new problems Strong written and verbal communication skills and an ability to translate problems into technical requirements and implement solutions Data storytelling and an ability to present complex solutions to a range of stakeholders Worked and enjoyed working in a fast changing, high energy business Nice to have Worked in a FinTech environment before A strong numerical higher degree in mathematics, scientific, engineering or computer science or another related technical discipline What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. Working Hours Monday to Thursday: 9:00 AM - 6:00 PM Friday: 8:00 AM - 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Technical interview with the hiring manager Take home task Final interview with our Head of Operations & Operations Lead About Chip Chip's mission is to make your life wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously. Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.
