A really well-established Professional services organisation , with offices across the globe, are looking for an experienced Network manager to take charge of their international network function. This is a brand-new role with responsibility for managing a team of 8 Network Engineers across multiple locations. With a major SD-WAN project on the horizon, this is an opportunity to shape and influence network strategy on a global scale. What You'll Be Doing: You'll oversee a team of 8 engineers (3 in Australia, 5 in the UK) and will take ownership of network performance, infrastructure planning, vendor relationships, and the implementation of next-gen network solutions. You'll bring the right blend of technical know-how and leadership , balancing strategic decisions with operational oversight . While this isn't a hands-on role, your background in enterprise networking will be vital for steering the team and making key technical calls . So, the ideal fit for this position will have a prior experience in a Network Engineering capacity . What You'll Bring: You'll bring a strong background in enterprise network infrastructure with the leadership skills to manage a global team and the technical know-how to guide future-focused projects like SD-WAN implementation. You're confident engaging with senior stakeholders and external vendors, and you know how to get the best out of both people and technology . Key experience includes: Advanced Cisco networking (routing, switching - BGP, OSPF), plus Firewall and wireless expertise (Palo Alto, Fortinet, Aruba) Proven experience delivering SD-WAN solutions across global, multi-site environments Leadership of distributed teams and third-party vendors, with strong stakeholder communication Exposure to cloud networking (Azure, AWS) and automation tools (Ansible, Terraform, Python - desirable) Why This Role? Alongside a competitive salary (happy to discuss on a call), you'll benefit from a flexible hybrid setup (3 days on-site in Glasgow) and the chance to work across UK and APAC time zones - perfect if you enjoy variety and international collaboration . The benefits are generous too: private healthcare, enhanced pension contributions, 25 days holiday (plus public holidays and option to buy more), and even an electric car scheme. More than anything, this is a high-impact role in a business that truly values its tech leadership . If this sounds like something you'd love to be apart of, or you're just curious to learn more, please apply below or get in touch with Lewis at Cathcart Technology.
Apr 17, 2025
Full time
A really well-established Professional services organisation , with offices across the globe, are looking for an experienced Network manager to take charge of their international network function. This is a brand-new role with responsibility for managing a team of 8 Network Engineers across multiple locations. With a major SD-WAN project on the horizon, this is an opportunity to shape and influence network strategy on a global scale. What You'll Be Doing: You'll oversee a team of 8 engineers (3 in Australia, 5 in the UK) and will take ownership of network performance, infrastructure planning, vendor relationships, and the implementation of next-gen network solutions. You'll bring the right blend of technical know-how and leadership , balancing strategic decisions with operational oversight . While this isn't a hands-on role, your background in enterprise networking will be vital for steering the team and making key technical calls . So, the ideal fit for this position will have a prior experience in a Network Engineering capacity . What You'll Bring: You'll bring a strong background in enterprise network infrastructure with the leadership skills to manage a global team and the technical know-how to guide future-focused projects like SD-WAN implementation. You're confident engaging with senior stakeholders and external vendors, and you know how to get the best out of both people and technology . Key experience includes: Advanced Cisco networking (routing, switching - BGP, OSPF), plus Firewall and wireless expertise (Palo Alto, Fortinet, Aruba) Proven experience delivering SD-WAN solutions across global, multi-site environments Leadership of distributed teams and third-party vendors, with strong stakeholder communication Exposure to cloud networking (Azure, AWS) and automation tools (Ansible, Terraform, Python - desirable) Why This Role? Alongside a competitive salary (happy to discuss on a call), you'll benefit from a flexible hybrid setup (3 days on-site in Glasgow) and the chance to work across UK and APAC time zones - perfect if you enjoy variety and international collaboration . The benefits are generous too: private healthcare, enhanced pension contributions, 25 days holiday (plus public holidays and option to buy more), and even an electric car scheme. More than anything, this is a high-impact role in a business that truly values its tech leadership . If this sounds like something you'd love to be apart of, or you're just curious to learn more, please apply below or get in touch with Lewis at Cathcart Technology.
Senior Infrastructure Engineer London Up to £75,000 per annum VIQU have partnered with an international events company who are seeking a senior infrastructure engineer to aid with the design and implementation of their enterprise infrastructure landscape. They are currently migrating into an Azure infrastructure so previous experience in a similar role is a must, as well as M365 migration experience. Job duties of the Senior Infrastructure Engineer: Design of the enterprise infrastructure landscape. Writing HLD s/LLD s and implementing the designs. Administration of O365 (SharePoint, Security, Defender, Teams, Exchange). Azure Hybrid Cloud administration, contributing to the migration into Azure cloud. Working with separate NOC and SOC teams to ensure security and networks are compliant to standards. Creating and managing policy using Intune. Management of backup systems. Provide third line technical support, for any network, security and infrastructure tickets. Requirements of the Senior Infrastructure Engineer: Experience of implementing and designing Azure cloud infrastructure at a 3rd line level. AWS infrastructure is an added bonus but Azure is essential. Design and implementation experience across M365 solutions. M365 migration experience is a must. Infrastructure design and architecture experience. Experience working with a complex, enterprise infrastructure environment. Implementation of backup solutions and development/testing of disaster recovery plans to ensure business continuity. Experience with Acronis is very advantageous. Scripting and automation experience. Networking knowledge and skills (TCP/IP, DNS, WAN/LAN ect.), ideally with Cisco technologies. End User Computing (Intune, Group Policy, Virtual Desktop ect.). Understanding of ISO27001 compliance and security monitoring tools (defender, purview ect.). Senior Infrastructure Engineer London Up to £75,000 per annum To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack McManus on (url removed). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Apr 08, 2025
Full time
Senior Infrastructure Engineer London Up to £75,000 per annum VIQU have partnered with an international events company who are seeking a senior infrastructure engineer to aid with the design and implementation of their enterprise infrastructure landscape. They are currently migrating into an Azure infrastructure so previous experience in a similar role is a must, as well as M365 migration experience. Job duties of the Senior Infrastructure Engineer: Design of the enterprise infrastructure landscape. Writing HLD s/LLD s and implementing the designs. Administration of O365 (SharePoint, Security, Defender, Teams, Exchange). Azure Hybrid Cloud administration, contributing to the migration into Azure cloud. Working with separate NOC and SOC teams to ensure security and networks are compliant to standards. Creating and managing policy using Intune. Management of backup systems. Provide third line technical support, for any network, security and infrastructure tickets. Requirements of the Senior Infrastructure Engineer: Experience of implementing and designing Azure cloud infrastructure at a 3rd line level. AWS infrastructure is an added bonus but Azure is essential. Design and implementation experience across M365 solutions. M365 migration experience is a must. Infrastructure design and architecture experience. Experience working with a complex, enterprise infrastructure environment. Implementation of backup solutions and development/testing of disaster recovery plans to ensure business continuity. Experience with Acronis is very advantageous. Scripting and automation experience. Networking knowledge and skills (TCP/IP, DNS, WAN/LAN ect.), ideally with Cisco technologies. End User Computing (Intune, Group Policy, Virtual Desktop ect.). Understanding of ISO27001 compliance and security monitoring tools (defender, purview ect.). Senior Infrastructure Engineer London Up to £75,000 per annum To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack McManus on (url removed). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Senior IT Engineer Location: Cardiff Salary: 35k- 39k Type: Full-time, Hybrid Reporting to: Head of IT Dovetail and Slate are recruiting on behalf of a leading organization based in Cardiff. Role Purpose Ensure smooth operations by providing technical support across various platforms and devices. Improve client environments through proactive suggestions and technology optimizations. Act as a key technical resource with the ability to work independently and bring value through expertise. Responsibilities Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving. Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID. Deploy and support network and wireless infrastructure using Cisco, Fortinet, Ubiquiti, and similar technologies. Provide desktop and mobile device management using MDM tools like Intune. Support both on-premise and cloud servers (Azure, AWS, VMWare, Nutanix, Windows, Linux). Manage phone systems (Cisco Call Manager, 8x8, Teams Calling) for both on-site and cloud solutions. Requirements 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills. Strong communication skills for interacting with customers and translating technical information. Familiarity with cybersecurity standards like Cyber Essentials or ISO27001 is a plus. Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals). Able to work well within a team Able to work independently, be responsible and able to use own initiative If this advert is of interest to you, please apply with your CV. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Mar 18, 2025
Full time
Senior IT Engineer Location: Cardiff Salary: 35k- 39k Type: Full-time, Hybrid Reporting to: Head of IT Dovetail and Slate are recruiting on behalf of a leading organization based in Cardiff. Role Purpose Ensure smooth operations by providing technical support across various platforms and devices. Improve client environments through proactive suggestions and technology optimizations. Act as a key technical resource with the ability to work independently and bring value through expertise. Responsibilities Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving. Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID. Deploy and support network and wireless infrastructure using Cisco, Fortinet, Ubiquiti, and similar technologies. Provide desktop and mobile device management using MDM tools like Intune. Support both on-premise and cloud servers (Azure, AWS, VMWare, Nutanix, Windows, Linux). Manage phone systems (Cisco Call Manager, 8x8, Teams Calling) for both on-site and cloud solutions. Requirements 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills. Strong communication skills for interacting with customers and translating technical information. Familiarity with cybersecurity standards like Cyber Essentials or ISO27001 is a plus. Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals). Able to work well within a team Able to work independently, be responsible and able to use own initiative If this advert is of interest to you, please apply with your CV. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Senior IT Engineer Location: Soho Salary: 35k- 39k Type: Full-time, Hybrid Reporting to: Head of IT Dovetail and Slate are recruiting on behalf of a leading organization based in Soho. Role Purpose Ensure smooth operations by providing technical support across various platforms and devices. Improve client environments through proactive suggestions and technology optimizations. Act as a key technical resource with the ability to work independently and bring value through expertise. Responsibilities Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving. Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID. Deploy and support network and wireless infrastructure using Cisco, Fortinet, Ubiquiti, and similar technologies. Provide desktop and mobile device management using MDM tools like Intune. Support both on-premise and cloud servers (Azure, AWS, VMWare, Nutanix, Windows, Linux). Manage phone systems (Cisco Call Manager, 8x8, Teams Calling) for both on-site and cloud solutions. Requirements 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills. Strong communication skills for interacting with customers and translating technical information. Familiarity with cybersecurity standards like Cyber Essentials or ISO27001 is a plus. Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals). Able to work well within a team Able to work independently, be responsible and able to use own initiative If this advert is of interest to you, please apply with your CV. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Feb 19, 2025
Full time
Senior IT Engineer Location: Soho Salary: 35k- 39k Type: Full-time, Hybrid Reporting to: Head of IT Dovetail and Slate are recruiting on behalf of a leading organization based in Soho. Role Purpose Ensure smooth operations by providing technical support across various platforms and devices. Improve client environments through proactive suggestions and technology optimizations. Act as a key technical resource with the ability to work independently and bring value through expertise. Responsibilities Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving. Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID. Deploy and support network and wireless infrastructure using Cisco, Fortinet, Ubiquiti, and similar technologies. Provide desktop and mobile device management using MDM tools like Intune. Support both on-premise and cloud servers (Azure, AWS, VMWare, Nutanix, Windows, Linux). Manage phone systems (Cisco Call Manager, 8x8, Teams Calling) for both on-site and cloud solutions. Requirements 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills. Strong communication skills for interacting with customers and translating technical information. Familiarity with cybersecurity standards like Cyber Essentials or ISO27001 is a plus. Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals). Able to work well within a team Able to work independently, be responsible and able to use own initiative If this advert is of interest to you, please apply with your CV. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Senior IT Engineer Location: Cardiff Salary: 35k- 39k Type: Full-time, Hybrid Reporting to: Head of IT Dovetail and Slate are recruiting on behalf of a leading organization based in Cardiff. Role Purpose Ensure smooth operations by providing technical support across various platforms and devices. Improve client environments through proactive suggestions and technology optimizations. Act as a key technical resource with the ability to work independently and bring value through expertise. Responsibilities Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving. Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID. Deploy and support network and wireless infrastructure using Cisco, Fortinet, Ubiquiti, and similar technologies. Provide desktop and mobile device management using MDM tools like Intune. Support both on-premise and cloud servers (Azure, AWS, VMWare, Nutanix, Windows, Linux). Manage phone systems (Cisco Call Manager, 8x8, Teams Calling) for both on-site and cloud solutions. Requirements 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills. Strong communication skills for interacting with customers and translating technical information. Familiarity with cybersecurity standards like Cyber Essentials or ISO27001 is a plus. Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals). Able to work well within a team Able to work independently, be responsible and able to use own initiative If this advert is of interest to you, please apply with your CV. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Feb 18, 2025
Full time
Senior IT Engineer Location: Cardiff Salary: 35k- 39k Type: Full-time, Hybrid Reporting to: Head of IT Dovetail and Slate are recruiting on behalf of a leading organization based in Cardiff. Role Purpose Ensure smooth operations by providing technical support across various platforms and devices. Improve client environments through proactive suggestions and technology optimizations. Act as a key technical resource with the ability to work independently and bring value through expertise. Responsibilities Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving. Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID. Deploy and support network and wireless infrastructure using Cisco, Fortinet, Ubiquiti, and similar technologies. Provide desktop and mobile device management using MDM tools like Intune. Support both on-premise and cloud servers (Azure, AWS, VMWare, Nutanix, Windows, Linux). Manage phone systems (Cisco Call Manager, 8x8, Teams Calling) for both on-site and cloud solutions. Requirements 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills. Strong communication skills for interacting with customers and translating technical information. Familiarity with cybersecurity standards like Cyber Essentials or ISO27001 is a plus. Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals). Able to work well within a team Able to work independently, be responsible and able to use own initiative If this advert is of interest to you, please apply with your CV. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Cloud and Infrastructure Manager Location: Ipswich (3 days hybrid) Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimizing, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you'll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimize system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Broad technical expertise in VMware, Cisco networking, and Microsoft services. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. Process: Two-stage interview process, including one face-to-face. This is an exciting opportunity to join a forward-thinking organization with a focus on career growth, innovation, and inclusivity. Apply today!
Feb 18, 2025
Full time
Cloud and Infrastructure Manager Location: Ipswich (3 days hybrid) Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimizing, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you'll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimize system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Broad technical expertise in VMware, Cisco networking, and Microsoft services. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. Process: Two-stage interview process, including one face-to-face. This is an exciting opportunity to join a forward-thinking organization with a focus on career growth, innovation, and inclusivity. Apply today!
Senior Technical Support Engineer London, W2 About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park. We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with 77 million visits every year. We are now looking for a Senior Technical Support Engineer to join us on a full-time, permanent basis. The Benefits - Salary of £46,200 to £52,500 per annum, depending on experience - 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after three years service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is a fantastic opportunity for an experienced IT professional with a strong background in network and infrastructure to join our dedicated organisation. You will have the chance to take on exciting projects that modernise and enhance the technology behind some of the world's most iconic green spaces. What s more, you will discover that each day brings a fresh new challenge, and this role will offer plenty of variety, ensuring you stay engaged and continuously develop your skills. So, if you are eager to use your IT expertise to help maintain and enhance the infrastructure supporting London s most iconic parks, read on and apply today! The Role As a Senior Technical Support Engineer, you will support our IT infrastructure, ensuring our IT solutions are secure and reliable. In this varied role, you'll balance daily tasks like user support, system administration, maintenance, and backups, with project-based work. This will include IT-related tasks within larger organisational projects and initiatives to enhance the IT infrastructure. Supporting the implementation of networked servers, you will work with other service providers and vendors to ensure we have the equipment to achieve our goals. Additionally, you will: - Build and maintain the servers required for internal testing, and production environments - Maintain access privileges and account groups - Perform fault assessment on systems issues and implement long-term solutions - Assist with the implementation of policy and strategy for IT and computer systems Please note, on occasion, this role will involve working at height. About You To be considered as a Senior Technical Support Engineer, you will need: - Experience in Meraki cloud-based dashboard management, including Meraki Access points, CCTV, and Teleworker 4G gateway - Windows 10 deployment experience, including autopilot, modern desktop experience, and Microsoft Endpoint Manager - Experience implementing backup strategies using Azure Site Recovery and Veeam - Expertise in designing, developing, and implementing infrastructure components and services (AD, DNS, DHCP, Hypervisors, Fibre Optic Networks, HPE G10+ Servers, and SAN) - Experience working with Cisco Switch legacy and 9000 series - Strong communication skills with the ability to simplify technical concepts for non-technical users - Cisco Certified Network Associate qualification Other organisations may call this role IT Infrastructure Engineer, Senior IT Engineer, Network Engineer, Technical Support Engineer, IT Systems Engineer, or IT Support Specialist. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Senior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit. Please note, that depending on the volume of applications received, we may close this vacancy earlier than the advertised closing date.
Feb 13, 2025
Full time
Senior Technical Support Engineer London, W2 About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park. We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with 77 million visits every year. We are now looking for a Senior Technical Support Engineer to join us on a full-time, permanent basis. The Benefits - Salary of £46,200 to £52,500 per annum, depending on experience - 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after three years service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is a fantastic opportunity for an experienced IT professional with a strong background in network and infrastructure to join our dedicated organisation. You will have the chance to take on exciting projects that modernise and enhance the technology behind some of the world's most iconic green spaces. What s more, you will discover that each day brings a fresh new challenge, and this role will offer plenty of variety, ensuring you stay engaged and continuously develop your skills. So, if you are eager to use your IT expertise to help maintain and enhance the infrastructure supporting London s most iconic parks, read on and apply today! The Role As a Senior Technical Support Engineer, you will support our IT infrastructure, ensuring our IT solutions are secure and reliable. In this varied role, you'll balance daily tasks like user support, system administration, maintenance, and backups, with project-based work. This will include IT-related tasks within larger organisational projects and initiatives to enhance the IT infrastructure. Supporting the implementation of networked servers, you will work with other service providers and vendors to ensure we have the equipment to achieve our goals. Additionally, you will: - Build and maintain the servers required for internal testing, and production environments - Maintain access privileges and account groups - Perform fault assessment on systems issues and implement long-term solutions - Assist with the implementation of policy and strategy for IT and computer systems Please note, on occasion, this role will involve working at height. About You To be considered as a Senior Technical Support Engineer, you will need: - Experience in Meraki cloud-based dashboard management, including Meraki Access points, CCTV, and Teleworker 4G gateway - Windows 10 deployment experience, including autopilot, modern desktop experience, and Microsoft Endpoint Manager - Experience implementing backup strategies using Azure Site Recovery and Veeam - Expertise in designing, developing, and implementing infrastructure components and services (AD, DNS, DHCP, Hypervisors, Fibre Optic Networks, HPE G10+ Servers, and SAN) - Experience working with Cisco Switch legacy and 9000 series - Strong communication skills with the ability to simplify technical concepts for non-technical users - Cisco Certified Network Associate qualification Other organisations may call this role IT Infrastructure Engineer, Senior IT Engineer, Network Engineer, Technical Support Engineer, IT Systems Engineer, or IT Support Specialist. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Senior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit. Please note, that depending on the volume of applications received, we may close this vacancy earlier than the advertised closing date.
Job Title: Network & Server Engineer (£35 - £40k) The Network & Server Engineer will be a hands-on experienced network and server professional who will report directly to the IT Team Leader, working closely with the Senior Leadership Team and other Department Managers. This is a Hybrid Role with a Minimum of 2-3 days a week in the office in Brixworth, Northamptonshire, NN6. Minimum 3 years experience in a Network engineering role. All applicants must hold a full driving licence. Role Description: Maintains networking environment; participates in network installations and projects; including firewalls, switches and other network communications. Defining and enforcing network and security standards. Maximizes network performance by troubleshooting network problems and outages, monitoring performance; collaborates with the network team on network optimisation. Delivers proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Maintains and manages server infrastructure environment, cloud and on-premise. Assists with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Uses data collected from a variety of management tools (SOC, network access control) to analyse events for the purposes of mitigating threats. Serves as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Takes accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. You will be maintaining services on our Linux server fleet, patching the Linux fleet and replacing out of date or end of life software, liaising with the software department. Documents work instructions, develops knowledge base, and reviews and improves support procedures and workflows. Promotes continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft services. Server and desktop environments. Deployment and support of Linux operating systems. Cover for absent team members when necessary. E.g. 1st/2nd line service desk tickets. Knowledge of GDPR and data protection principles. Essential skills Firewalls FortiGate Deploy, update (ACLs and firmware), maintain/Monitor FortiAnalyser FortiGate VPN/Zero trust. Cisco Switches Cisco WAF Full understanding of DHCP, DNS Public and private) Linux Servers CentOS, Rocky, Ubuntu Ansible deploy, configure, admin Windows servers 2008R2 through 2022 Active Directory Microsoft Azure experience Deploy, update servers, networking and firewalls (ACLs and VPNs), maintain/monitor SSL Certs Documentation skills Desirable Google Workspace Intune PowerShell scripting Sophos/Bitdefender/MS Defender PRTG/Lansweeper Qualys Cloudflare Experience with ISO 27001, PCI DSS, Cyber Essentials+ Soft skills Capability & willingness to show initiative and develop Liaising with internal and external customers face-to-face and remotely Experience in operating within ITIL service desk environments Resolving service desk tickets to defined SLAs & performing calmly under pressure Maintain documentation & FAQs for user knowledge-base Ability to spot service desk issue trends to mitigate root causes rather than fire-fight A strong understanding of Cyber Security threats, best practices, dos & don'ts Essential Desirable 5 GCSEs, grade C or above, including Maths and English Managing SMEs on VMware, Networking Management of security risk & threat assessment Managing Network switches and firewalls Working knowledge of data protection & GDPR Full UK Driving License and be able to work from the office University degree in Network Engineering or similar CCNA Track record of delivering/maintaining ISO 27001:2013/2022, Cyber Essentials Plus & PCI DSS level 1 ISO 27001:2022 Foundation To undertake any other duties as requested by your line manager commensurate with the level of the role. This document outlines the key areas of responsibility for the role, however we encourage every team member to support the team to enable the delivery and development of our business goals and fully contribute in ways which will support our business.
Jan 29, 2025
Full time
Job Title: Network & Server Engineer (£35 - £40k) The Network & Server Engineer will be a hands-on experienced network and server professional who will report directly to the IT Team Leader, working closely with the Senior Leadership Team and other Department Managers. This is a Hybrid Role with a Minimum of 2-3 days a week in the office in Brixworth, Northamptonshire, NN6. Minimum 3 years experience in a Network engineering role. All applicants must hold a full driving licence. Role Description: Maintains networking environment; participates in network installations and projects; including firewalls, switches and other network communications. Defining and enforcing network and security standards. Maximizes network performance by troubleshooting network problems and outages, monitoring performance; collaborates with the network team on network optimisation. Delivers proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Maintains and manages server infrastructure environment, cloud and on-premise. Assists with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Uses data collected from a variety of management tools (SOC, network access control) to analyse events for the purposes of mitigating threats. Serves as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Takes accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. You will be maintaining services on our Linux server fleet, patching the Linux fleet and replacing out of date or end of life software, liaising with the software department. Documents work instructions, develops knowledge base, and reviews and improves support procedures and workflows. Promotes continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft services. Server and desktop environments. Deployment and support of Linux operating systems. Cover for absent team members when necessary. E.g. 1st/2nd line service desk tickets. Knowledge of GDPR and data protection principles. Essential skills Firewalls FortiGate Deploy, update (ACLs and firmware), maintain/Monitor FortiAnalyser FortiGate VPN/Zero trust. Cisco Switches Cisco WAF Full understanding of DHCP, DNS Public and private) Linux Servers CentOS, Rocky, Ubuntu Ansible deploy, configure, admin Windows servers 2008R2 through 2022 Active Directory Microsoft Azure experience Deploy, update servers, networking and firewalls (ACLs and VPNs), maintain/monitor SSL Certs Documentation skills Desirable Google Workspace Intune PowerShell scripting Sophos/Bitdefender/MS Defender PRTG/Lansweeper Qualys Cloudflare Experience with ISO 27001, PCI DSS, Cyber Essentials+ Soft skills Capability & willingness to show initiative and develop Liaising with internal and external customers face-to-face and remotely Experience in operating within ITIL service desk environments Resolving service desk tickets to defined SLAs & performing calmly under pressure Maintain documentation & FAQs for user knowledge-base Ability to spot service desk issue trends to mitigate root causes rather than fire-fight A strong understanding of Cyber Security threats, best practices, dos & don'ts Essential Desirable 5 GCSEs, grade C or above, including Maths and English Managing SMEs on VMware, Networking Management of security risk & threat assessment Managing Network switches and firewalls Working knowledge of data protection & GDPR Full UK Driving License and be able to work from the office University degree in Network Engineering or similar CCNA Track record of delivering/maintaining ISO 27001:2013/2022, Cyber Essentials Plus & PCI DSS level 1 ISO 27001:2022 Foundation To undertake any other duties as requested by your line manager commensurate with the level of the role. This document outlines the key areas of responsibility for the role, however we encourage every team member to support the team to enable the delivery and development of our business goals and fully contribute in ways which will support our business.
Cloud and Infrastructure Manager Location: Ipswich (3 days hybrid) Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimizing, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you ll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimize system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Broad technical expertise in VMware, Cisco networking, and Microsoft services. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. Process: Two-stage interview process, including one face-to-face. This is an exciting opportunity to join a forward-thinking organization with a focus on career growth, innovation, and inclusivity. Apply today!
Jan 29, 2025
Full time
Cloud and Infrastructure Manager Location: Ipswich (3 days hybrid) Salary: £55,000 - £60,000 (DOE) Region: East Anglia-based preferred Sector: Law Firm The Role Our client are seeking an experienced Cloud and Infrastructure Manager to lead a team of two engineers in managing, optimizing, and transitioning cloud and on-premise infrastructure. Reporting to the Head of IT, you ll ensure systems are secure, scalable, and aligned with business goals while driving strategic improvements. Key Responsibilities: Lead cloud/infrastructure design, implementation, and maintenance. Manage team performance and provide technical guidance. Align IT infrastructure with business objectives and future growth. Optimize system reliability and troubleshoot issues. Oversee vendor relationships and negotiate contracts. Collaborate with IT teams on new technologies and initiatives. About You: 5+ years in senior infrastructure roles with strong Azure experience. Leadership skills with a proven track record of team and project management. Broad technical expertise in VMware, Cisco networking, and Microsoft services. Strong communication, troubleshooting, and problem-solving abilities. What Is On Offer: Hybrid working model with flexibility. Starting at 25 days holiday (increasing with service). Private healthcare, profit share, performance bonuses, and more. Enhanced parental leave, gym memberships, and electric car scheme. Process: Two-stage interview process, including one face-to-face. This is an exciting opportunity to join a forward-thinking organization with a focus on career growth, innovation, and inclusivity. Apply today!
Senior Network Engineer Ipswich (Hybrid Working) £40,000 - £50,000 + bonus & benefits Are you an experienced Network Engineer looking for a new challenge? Interested in working for a company that's working towards a zero-carbon, sustainable future? Our IT function is using the latest Technology to deliver business benefit to Drax more quickly, improve user experience and drive operational efficiencies. To support this, we're now recruiting a Senior Network Engineer at our Ipswich or Selby offices. We're committed to flexible working, so you'll be able to work from home 3 - 4 days per week. There may be occasional travel to other sites across the UK. About the Role It's an opportunity to work across our full network infrastructure (LAN/ WAN, Public and Private Cloud Services). You'll join a Network team of 8 who are responsible for managing networks across all Drax UK sites. The role will involve dealing with service-related issues (incidents and requests) and providing technical support for project related workstreams which will include some level of design work. As a senior member of the team, you'll act a technical escalation point for the more junior network engineers and assist with increasing their knowledge levels. You'll also work closely with both business stakeholders and other IT teams to ensure IT deliver a world class service to the business. You'll be responsible for managing UK wide networks comprising of Cisco (switches, routers, firewalls), Palo Alto (Firewalls & Panorama), Checkpoint Firewalls, Meraki wireless and F5 Load Balancers. You'll also manage and maintain network elements within both Private and Public cloud environments (AWS and Azure). The role is also an opportunity to input into Network roadmaps and take an active role in identifying new technologies. You'll follow the change controls, incident management processes and policies as defined by the company, create and update network documentation and network diagrams and continue to review and improve the technology solution and knowledge base. About You A true team player, you'll be able to work professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems, and projects. You'll hold a CCNP qualification or as a minimum a CCNA qualification but be able to demonstrate technical knowledge at CCNP level. Additionally, you'll need hands on working knowledge of Palo Alto Firewalls and other vendors such as Cisco / Checkpoint. Hands on experience with Public or Private cloud environments would be ideal. Any other vendor certifications would also be beneficial. About Drax Drax is playing a vital role in helping change the way energy is generated, supplied and used. To learn more about how we're enabling a zero carbon, lower cost energy future, click here. We're at our best when we share inspiration and insight right across Drax, and search for new ideas and ways of working. We welcome applications from everyone and hire great people to build talented and diverse teams. Application Process To arrange a chat or get a copy of the job description, please email (url removed). If you're ready to submit an application, click the 'Apply now' button
Jan 26, 2022
Full time
Senior Network Engineer Ipswich (Hybrid Working) £40,000 - £50,000 + bonus & benefits Are you an experienced Network Engineer looking for a new challenge? Interested in working for a company that's working towards a zero-carbon, sustainable future? Our IT function is using the latest Technology to deliver business benefit to Drax more quickly, improve user experience and drive operational efficiencies. To support this, we're now recruiting a Senior Network Engineer at our Ipswich or Selby offices. We're committed to flexible working, so you'll be able to work from home 3 - 4 days per week. There may be occasional travel to other sites across the UK. About the Role It's an opportunity to work across our full network infrastructure (LAN/ WAN, Public and Private Cloud Services). You'll join a Network team of 8 who are responsible for managing networks across all Drax UK sites. The role will involve dealing with service-related issues (incidents and requests) and providing technical support for project related workstreams which will include some level of design work. As a senior member of the team, you'll act a technical escalation point for the more junior network engineers and assist with increasing their knowledge levels. You'll also work closely with both business stakeholders and other IT teams to ensure IT deliver a world class service to the business. You'll be responsible for managing UK wide networks comprising of Cisco (switches, routers, firewalls), Palo Alto (Firewalls & Panorama), Checkpoint Firewalls, Meraki wireless and F5 Load Balancers. You'll also manage and maintain network elements within both Private and Public cloud environments (AWS and Azure). The role is also an opportunity to input into Network roadmaps and take an active role in identifying new technologies. You'll follow the change controls, incident management processes and policies as defined by the company, create and update network documentation and network diagrams and continue to review and improve the technology solution and knowledge base. About You A true team player, you'll be able to work professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems, and projects. You'll hold a CCNP qualification or as a minimum a CCNA qualification but be able to demonstrate technical knowledge at CCNP level. Additionally, you'll need hands on working knowledge of Palo Alto Firewalls and other vendors such as Cisco / Checkpoint. Hands on experience with Public or Private cloud environments would be ideal. Any other vendor certifications would also be beneficial. About Drax Drax is playing a vital role in helping change the way energy is generated, supplied and used. To learn more about how we're enabling a zero carbon, lower cost energy future, click here. We're at our best when we share inspiration and insight right across Drax, and search for new ideas and ways of working. We welcome applications from everyone and hire great people to build talented and diverse teams. Application Process To arrange a chat or get a copy of the job description, please email (url removed). If you're ready to submit an application, click the 'Apply now' button
Location is Hybrid (60%) office over a working month A bit about us Do you want to be part of a very exciting and rewarding opportunity to design and develop technical solutions to support a number of key government agencies. Do you want to be part of a team who provide leading edge secure solutions for customers in defence, blue light, science/medical and other industry research departments often within Universities. If you are passionate about technology and innovation with a strong desire to understand how different technologies operate and want to test your abilities then we are keen to talk to you. Step Forward and Realise your full potential by joining an agile and talented team who is responsible for developing, building and supporting Microsoft Operating Systems and solutions within a secure managed services context along with diagnosing and resolving problems with existing infrastructure. You will be a part of a great company, where you will be able to grow and develop your skills and experience What you'll be doing You will be responsible for all aspects of the networking estate. A typical breakdown of your role would be: Research, development and presentation of new ideas and technologies for improvement of existing or development of future offerings including automation and software defined Mentor and support other team members and develop knowledge base articles for your technical disciplines and assist with/drive to resolution technical escalations Design and deliver highly available and secure infrastructure solutions and produce high and low level design documentation Work on various Project teams delivering large scale, secure and complex solutions Own Technical relationships with Vendors and attend conferences and roadmap sessions to deliver back into the company Provide Subject Matter Expert support to presales engagements with customers Planning, development and testing of Change Requests with an understanding of business impact. What we need from you We need someone that is; Strong at problem solving with excellent time Management & organisational skills Able to work autonomously or as part of a team Ready to work under pressure and within strong security constraints Prepared to work in technologies outside of your core skill set with the support and guidance from others Prepared to travel, when necessary, to customer sites or other Prolinx locations Able to obtain Security Clearance to SC level and potential to DV What skills and experience do you need? From an experience perspective we are looking for a minimum of 2 years' experience working within a Microsoft engineering environment. Essential skills: Highly available and secure Data Centre network design / management with good experience working with routers / firewalls, switches, LAN/WAN, load balancers (Cisco, Juniper, Fortinet) Experience using dynamic routing protocols such as BGP and OSPF and various VPN/encryption technologies Working on Projects and delivering against milestones and timelines 3-5 Years' experience in the design / support of networks and associated infra-structure Troubleshooting network issues in complex and secure environments Working knowledge of monitoring tools such as Grafana and Icinga Experience working with Virtualisation platforms (VMware / Hyper-V) Desired skills: Experience working with network technologies such as DNS, DHCP and RADIUS Use of PKI for network level authentication Knowledge / awareness of Hyper Converged Infrastructures and the Software Defined Networks Knowledge of Mobile Device Management (MDM) Designing and implementing networks into public cloud such as AWS and Azure Experience of Microsoft and LINUX operating systems Scripting DR and business continuity management experience Incident, change and access control management (ITIL) What's in it for you? You will be joining an exciting and growing company that operate with very exciting customers and partners. Your benefits include, but are not limited to; A competitive salary with discretionary bonuses Flexible working with a mix or home and office locations but also flexible start and end times to suit Company pension scheme Private health benefits 24 days annual leave with additional loyalty days added Social events and gatherings
Dec 02, 2021
Full time
Location is Hybrid (60%) office over a working month A bit about us Do you want to be part of a very exciting and rewarding opportunity to design and develop technical solutions to support a number of key government agencies. Do you want to be part of a team who provide leading edge secure solutions for customers in defence, blue light, science/medical and other industry research departments often within Universities. If you are passionate about technology and innovation with a strong desire to understand how different technologies operate and want to test your abilities then we are keen to talk to you. Step Forward and Realise your full potential by joining an agile and talented team who is responsible for developing, building and supporting Microsoft Operating Systems and solutions within a secure managed services context along with diagnosing and resolving problems with existing infrastructure. You will be a part of a great company, where you will be able to grow and develop your skills and experience What you'll be doing You will be responsible for all aspects of the networking estate. A typical breakdown of your role would be: Research, development and presentation of new ideas and technologies for improvement of existing or development of future offerings including automation and software defined Mentor and support other team members and develop knowledge base articles for your technical disciplines and assist with/drive to resolution technical escalations Design and deliver highly available and secure infrastructure solutions and produce high and low level design documentation Work on various Project teams delivering large scale, secure and complex solutions Own Technical relationships with Vendors and attend conferences and roadmap sessions to deliver back into the company Provide Subject Matter Expert support to presales engagements with customers Planning, development and testing of Change Requests with an understanding of business impact. What we need from you We need someone that is; Strong at problem solving with excellent time Management & organisational skills Able to work autonomously or as part of a team Ready to work under pressure and within strong security constraints Prepared to work in technologies outside of your core skill set with the support and guidance from others Prepared to travel, when necessary, to customer sites or other Prolinx locations Able to obtain Security Clearance to SC level and potential to DV What skills and experience do you need? From an experience perspective we are looking for a minimum of 2 years' experience working within a Microsoft engineering environment. Essential skills: Highly available and secure Data Centre network design / management with good experience working with routers / firewalls, switches, LAN/WAN, load balancers (Cisco, Juniper, Fortinet) Experience using dynamic routing protocols such as BGP and OSPF and various VPN/encryption technologies Working on Projects and delivering against milestones and timelines 3-5 Years' experience in the design / support of networks and associated infra-structure Troubleshooting network issues in complex and secure environments Working knowledge of monitoring tools such as Grafana and Icinga Experience working with Virtualisation platforms (VMware / Hyper-V) Desired skills: Experience working with network technologies such as DNS, DHCP and RADIUS Use of PKI for network level authentication Knowledge / awareness of Hyper Converged Infrastructures and the Software Defined Networks Knowledge of Mobile Device Management (MDM) Designing and implementing networks into public cloud such as AWS and Azure Experience of Microsoft and LINUX operating systems Scripting DR and business continuity management experience Incident, change and access control management (ITIL) What's in it for you? You will be joining an exciting and growing company that operate with very exciting customers and partners. Your benefits include, but are not limited to; A competitive salary with discretionary bonuses Flexible working with a mix or home and office locations but also flexible start and end times to suit Company pension scheme Private health benefits 24 days annual leave with additional loyalty days added Social events and gatherings
