Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site (Bow Arts office) Salary: £45,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: 5 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), five studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Click here for more information and to apply Application deadline: Midnight, Sunday 1st February 2026 Interviews: Wednesday 11th February 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest. Photo: Bowfest Open Studios 2025, Credit: Bethany Parkinson
Jan 17, 2026
Full time
Hours: 35 hours (full-time), Mon to Fri 9am-5pm Location: On-site (Bow Arts office) Salary: £45,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: 5 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), five studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Click here for more information and to apply Application deadline: Midnight, Sunday 1st February 2026 Interviews: Wednesday 11th February 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest. Photo: Bowfest Open Studios 2025, Credit: Bethany Parkinson
We're recruiting an experienced and detail-focused Housing Review Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong statutory review and appeals experience to deliver robust, legally sound decisions and help protect the authority from legal challenge. You'll be responsible for carrying out independent reviews of housing and homelessness decisions, ensuring all decisions comply with legislation, guidance and local policy. The role plays a critical part in safeguarding service quality, managing risk, and supporting fair outcomes for customers with complex needs. The Role Carry out independent statutory reviews of housing and homelessness decisions in line with the Housing Act and Allocations Policy. Provide a senior, legally robust review function independent of frontline Housing Officers. Conduct detailed enquiries and investigations to support review decisions, liaising with internal teams and external partners. Draft and issue clear, defensible statutory review decision letters within prescribed timescales. Ensure review decisions can withstand legal, political and media scrutiny. Work professionally with service users, solicitors, advocates and partner agencies throughout the review process. Instruct Legal Services on Housing Act appeals and represent the council in court when required. Manage and monitor the use of temporary accommodation during review and appeal processes to minimise cost and risk. Liaise with Legal Services to mitigate Judicial Review threats wherever possible. Provide quality assurance feedback to frontline teams to improve decision-making and reduce repeat reviews and appeals. Contribute to service improvement, policy development and procedural guidance. Maintain accurate case records, monitoring information and management data in line with information governance requirements. Deal with correspondence and enquiries from solicitors, councillors, MPs, the Ombudsman and other stakeholders. Attend case conferences relating to high-risk or vulnerable households. Deputise for the Review Manager when required. Key Requirements Must have worked as a Housing Review / Reviews Officer for a minimum of 12 months within the last 2 years. Proven experience undertaking Homelessness Part VII s202 reviews, with at least 12 months' experience evidenced within the last 2 years. Strong working knowledge of the Review Regulations, Homelessness Code of Guidance, relevant case law, and the Housing Act 1996. Proven experience drafting and issuing legally sound statutory review decision letters. Ability to interpret and apply legislation, guidance and case law to complex and sensitive cases. Experience working closely with Legal Services and managing Housing Act appeals and Judicial Review risks. Strong understanding of related legislation including the Equality Act, Care Act, Mental Health Act, Immigration Act, Children Act and Welfare Reform Act. Experience managing complex cases involving vulnerable households and multiple needs. Excellent written communication skills, with the ability to produce clear, defensible decision letters. Strong organisational skills and ability to manage competing deadlines. Confident dealing with complaints, correspondence and representations from solicitors, councillors, MPs and other senior stakeholders. Ability to work independently, exercise sound professional judgement and maintain confidentiality. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Review, Appeals and Homelessness decision-making professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 16, 2026
Contractor
We're recruiting an experienced and detail-focused Housing Review Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong statutory review and appeals experience to deliver robust, legally sound decisions and help protect the authority from legal challenge. You'll be responsible for carrying out independent reviews of housing and homelessness decisions, ensuring all decisions comply with legislation, guidance and local policy. The role plays a critical part in safeguarding service quality, managing risk, and supporting fair outcomes for customers with complex needs. The Role Carry out independent statutory reviews of housing and homelessness decisions in line with the Housing Act and Allocations Policy. Provide a senior, legally robust review function independent of frontline Housing Officers. Conduct detailed enquiries and investigations to support review decisions, liaising with internal teams and external partners. Draft and issue clear, defensible statutory review decision letters within prescribed timescales. Ensure review decisions can withstand legal, political and media scrutiny. Work professionally with service users, solicitors, advocates and partner agencies throughout the review process. Instruct Legal Services on Housing Act appeals and represent the council in court when required. Manage and monitor the use of temporary accommodation during review and appeal processes to minimise cost and risk. Liaise with Legal Services to mitigate Judicial Review threats wherever possible. Provide quality assurance feedback to frontline teams to improve decision-making and reduce repeat reviews and appeals. Contribute to service improvement, policy development and procedural guidance. Maintain accurate case records, monitoring information and management data in line with information governance requirements. Deal with correspondence and enquiries from solicitors, councillors, MPs, the Ombudsman and other stakeholders. Attend case conferences relating to high-risk or vulnerable households. Deputise for the Review Manager when required. Key Requirements Must have worked as a Housing Review / Reviews Officer for a minimum of 12 months within the last 2 years. Proven experience undertaking Homelessness Part VII s202 reviews, with at least 12 months' experience evidenced within the last 2 years. Strong working knowledge of the Review Regulations, Homelessness Code of Guidance, relevant case law, and the Housing Act 1996. Proven experience drafting and issuing legally sound statutory review decision letters. Ability to interpret and apply legislation, guidance and case law to complex and sensitive cases. Experience working closely with Legal Services and managing Housing Act appeals and Judicial Review risks. Strong understanding of related legislation including the Equality Act, Care Act, Mental Health Act, Immigration Act, Children Act and Welfare Reform Act. Experience managing complex cases involving vulnerable households and multiple needs. Excellent written communication skills, with the ability to produce clear, defensible decision letters. Strong organisational skills and ability to manage competing deadlines. Confident dealing with complaints, correspondence and representations from solicitors, councillors, MPs and other senior stakeholders. Ability to work independently, exercise sound professional judgement and maintain confidentiality. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Review, Appeals and Homelessness decision-making professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Head of Surveying, Hampshire Competitve Salary, Bonus, Car Allowance, Pension, Health Care We have recently partnered with a fantastic property business located in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK are currently looking to appoint someone to be their Head of Surveying, where you will be contributing to their vision to be recognised as the market leading provider of services to the UK's property sector. This role will provide leadership, coaching and development to direct reports as well as continuously improving service delivery and generating growth for the surveying business. About You: Hold a degree in building surveying or equivalent. Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS). IT skills (NBS, MS Project Outlook, Word, Excel). Significant experience and evidence of performing in a similar role. Good technical writing, client-facing and communication skills. Excellent and inspiring communication and presentation skills with a clear ability to influence effectively across a matrix organisation and at senior levels. Exceptional stakeholder management skills. Well-organised, diligent, proactive, assertive and willing to work in a mutually supportive environment. An ability to win work and deliver business growth. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible. At ease in an evolving and ambiguous environment, not fazed by change and transformation at pace, and importantly can take people with them on the journey. Good leadership skills with ability to inspire, motivate, and coach direct reports and influence the wider team. Adaptable in communication style, displays gravitas with strong knowledge about their functional area and a passion for delivery. Responsibilities: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jan 16, 2026
Full time
Head of Surveying, Hampshire Competitve Salary, Bonus, Car Allowance, Pension, Health Care We have recently partnered with a fantastic property business located in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK are currently looking to appoint someone to be their Head of Surveying, where you will be contributing to their vision to be recognised as the market leading provider of services to the UK's property sector. This role will provide leadership, coaching and development to direct reports as well as continuously improving service delivery and generating growth for the surveying business. About You: Hold a degree in building surveying or equivalent. Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS). IT skills (NBS, MS Project Outlook, Word, Excel). Significant experience and evidence of performing in a similar role. Good technical writing, client-facing and communication skills. Excellent and inspiring communication and presentation skills with a clear ability to influence effectively across a matrix organisation and at senior levels. Exceptional stakeholder management skills. Well-organised, diligent, proactive, assertive and willing to work in a mutually supportive environment. An ability to win work and deliver business growth. A team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible. At ease in an evolving and ambiguous environment, not fazed by change and transformation at pace, and importantly can take people with them on the journey. Good leadership skills with ability to inspire, motivate, and coach direct reports and influence the wider team. Adaptable in communication style, displays gravitas with strong knowledge about their functional area and a passion for delivery. Responsibilities: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Hours: 35 hours per week (Mon-Fri, 9am-5pm) Location: On-site (Bow Arts office) Salary: £40,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Please view the full job description and person specification below Application deadline: Midnight, Sunday 4 th January 2026 Interviews: Friday 16 th January 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest.
Jan 16, 2026
Full time
Hours: 35 hours per week (Mon-Fri, 9am-5pm) Location: On-site (Bow Arts office) Salary: £40,000 Benefits include: 25 days holiday, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Staff socials Duration: Permanent Responsible to: The CEO Responsible for: Live & Work Space Team Leader, 4 x Studio Managers, Live & Work Space Administrator, Maintenance Officer About the Role The Head of Live & Work Space is a key role for Bow Arts. The property portfolio is the financial driver for the charity supporting all our charitable work alongside over 1,100 of our direct artist beneficiaries. You will be responsible for maintaining both revenue streams, as well as healthy safe places to live and work. The Trust currently manages 26 buildings across 15 sites predominantly in east and southeast London. We manage and refurbish all our properties ourselves. The portfolio is a mixed tenure, 25% currently owned with a further 25% in the pipeline, the remaining properties are leasehold from meanwhile rolling leases to 10 years. The properties range from Grade II listed buildings, classic redbrick to ex-local authority residential flats and through to mixed use new build properties. Our landlords are our partners, they include housing associations, local authorities, private landlords and developers, our work supports the delivery of their community improvement pledges. You will be expected to maintain excellent relationships with our partners and landlords. The department consists of 8 team members, a Head of Department (this role), a team leader, four studio managers, a team administrator and a maintenance officer. The team is responsible for the marketing and lettings of all our spaces and for the maintenance and health and safety of our buildings. Staff are the key point of contact for our artists, ensuring rents are paid, debts managed and people have access to all our other support services. You will need to be able to manage and communicate clear financial budgets and targets and you will assist in expanding our portfolio and offer. We are looking for an individual who is keen to grow with us and support the growth of the charity and our partnership interests. We are looking for someone with an affinity for the sector and with experience in managing the day-to-day activity and challenges of a diverse portfolio and a large number of tenants. Someone who is a clear communicator and capable of running a team and who is able to report at an executive level. Key Responsibilities and Leadership Accountabilities Senior Team Contribute to the business planning and be accountable for the delivery of Bow Art Trust's objectives, particularly in relation to development, investment, procurement and maintenance of the property portfolio. Regularly attend and contribute to Board meetings and deliver high quality reports and management information to the Senior Team, the Board and board sub committees as required. Finance & Reporting Maintain good quality management information to support the financial and operational management of the Studios and property portfolio. Assemble and present high-quality reports on the performance of the property portfolio to the Senior Team and the Board as required. Produce Annual Departmental Budgets, Operational Plans and set yearly targets. Maintain monthly finance reports and quarterly Management Reports for the Chief Executive and Board, highlighting and finding solutions for key variances. Property Take day to day responsibility for management of the Trust's property portfolio. Ensure that void spaces are kept to a minimum and that all spaces are marketed and let in the most time efficient manner. Be responsible for licenses, lease renewals, management agreements, rent reviews and property related indemnities and contracts. Be responsible for keeping debt to a minimum, recovery management and reporting. Oversee Fire, Health and Safety Risk Assessments and coordinate checks and servicing of all Fire and Health and Safety systems. Oversee and manage maintenance programmes and remedial works in a costed, affordable and timely fashion, monitoring and remediating variances. Manage and review contracts and contractors to ensure they are appropriate and offer best value. Provide professional support to staff on compliance matters. Be the responsible officer for dealing with emergency property maintenance and compliance matters. Oversee the project management and refurbishment of new buildings and manage budgets. Staffing Line management, monitoring and evaluation of staff against an agreed appraisal system. Ensure that roles and accountabilities are clear and individual and team performance are regularly monitored and that underperformance is addressed in a timely fashion. Ensure all staff are supported through regular feedback, both informal and formal in line with appropriate policies and procedures, to achieve agreed outcomes. Other Ensure compliance with Bow Arts policies and procedures, inc: Equality and Diversity, Financial Regulations and lead on review and renewal of the Health and Safety policy. Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties. Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company's skill base. Engage with staff and clients of Bow Arts in a positive and constructive manner and to attend such meetings as the post requires in order to fulfil its aims. Promote the aims and objectives of Bow Arts by acting as an ambassador for the organisation in a pro-active and informed manner. Undertake other duties consistent with the level of the post. Please view the full job description and person specification below Application deadline: Midnight, Sunday 4 th January 2026 Interviews: Friday 16 th January 2026 Please note: Bow Arts' studio holders are not eligible to apply for this role due to conflict of interest.
City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world class experiences and transportation services. We operate pleg publica dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London and York. Position Summary The Head of.linalg Operations will lead operational excellence across our fleet, ensuring compliance with MCA and instaur Health & Safety standards while driving efficiency and innovation. This role oversees day to day management of Boat Crew, including recruitment, training and performance development, and plays a key role in shaping a proactive, customer focused operations culture. Operational Leadership Lead the implementation of the Operations strategy in alignment with business goals. Manage daily operations across all vessels, ensuring seamless service delivery. Implement data analysis and reporting tools to monitor KPIs, identify trends, and continuously improve operational efficiency. Safety & Compliance ائك Ensure full compliance with MCA, PLA, and company Safety Management System (SMS). Surveys vessel safety checks, licensing, and internal audits. Champion a safety first culture through training and drills. People & Talent Development Lead and develop Operations Managers and Assistants. Oversee recruitment, onboarding, and training for Boat Crew and Apprentices. Set KPIs and manage performance reviews for managers and crew. Manage operational budgets and deliver cost efficiencies. Optimise fleet utilisation and scheduling. Stakeholder Engagement Maintain strong relationships with regulatory authorities and trade unions. калды Promote cross departmental collaboration and communication. Requirements & Qualifications Minimum 5 years' senior operations management experience, ideally in maritime or transport. Proven leadership of large teams (40+) including managers. Experience in unionised environments and employee relations. Budget management and strategic planning skills. Excellent communication, problem solving, and analytical abilities. Proficient in MS Office and operational software platforms. Strong knowledge of MCA and PLA regulations (desirable). BML License or equivalent (desirable). City Experiences Europe does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Jan 16, 2026
Full time
City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world class experiences and transportation services. We operate pleg publica dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London and York. Position Summary The Head of.linalg Operations will lead operational excellence across our fleet, ensuring compliance with MCA and instaur Health & Safety standards while driving efficiency and innovation. This role oversees day to day management of Boat Crew, including recruitment, training and performance development, and plays a key role in shaping a proactive, customer focused operations culture. Operational Leadership Lead the implementation of the Operations strategy in alignment with business goals. Manage daily operations across all vessels, ensuring seamless service delivery. Implement data analysis and reporting tools to monitor KPIs, identify trends, and continuously improve operational efficiency. Safety & Compliance ائك Ensure full compliance with MCA, PLA, and company Safety Management System (SMS). Surveys vessel safety checks, licensing, and internal audits. Champion a safety first culture through training and drills. People & Talent Development Lead and develop Operations Managers and Assistants. Oversee recruitment, onboarding, and training for Boat Crew and Apprentices. Set KPIs and manage performance reviews for managers and crew. Manage operational budgets and deliver cost efficiencies. Optimise fleet utilisation and scheduling. Stakeholder Engagement Maintain strong relationships with regulatory authorities and trade unions. калды Promote cross departmental collaboration and communication. Requirements & Qualifications Minimum 5 years' senior operations management experience, ideally in maritime or transport. Proven leadership of large teams (40+) including managers. Experience in unionised environments and employee relations. Budget management and strategic planning skills. Excellent communication, problem solving, and analytical abilities. Proficient in MS Office and operational software platforms. Strong knowledge of MCA and PLA regulations (desirable). BML License or equivalent (desirable). City Experiences Europe does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
VACANCY REF: CK An exceptional opportunity has arisen for an experienced Director specialising in the Data Centre sector to join a leading construction consultancy with a global reputation for delivering large scale, technically complex projects. This business partners with some of the world's most recognised technology and hyperscale clients, providing project and programme management services across mission critical infrastructure. As demand for data centre capacity continues to accelerate, they are expanding their senior leadership team to strengthen delivery capability and strategic growth across the UK and Europe. The Opportunity As a Director, you'll play a key leadership role in delivering world class data centre developments - from hyperscale and colocation campuses to edge and enterprise facilities. You'll oversee multidisciplinary teams, drive commercial and technical performance, and build long term relationships with global technology clients. This position combines strategic influence with hands on leadership. You'll manage the full project lifecycle, ensure consistency of delivery, and identify opportunities to innovate in sustainability, energy efficiency, and digital design. You will also shape and mentor a growing team of Project Managers and Associates, embedding a culture of excellence across all operations. Key Responsibilities Lead the successful delivery of high value, mission critical data centre projects across the UK and Europe Provide strategic leadership and governance across multiple project teams Develop and maintain strong relationships with hyperscale and enterprise clients at executive level Oversee commercial performance, cost control, and programme delivery against strategic targets Ensure technical compliance, safety, and quality across all projects Drive innovation and best practice in design, construction, and commissioning Support business development through client engagement, bid leadership, and strategic planning Mentor, coach, and develop project managers and associate level professionals within the team About You You will be a highly experienced leader within the data centre or mission critical sector, capable of combining commercial acumen with deep technical understanding. You'll have experience leading complex, high value projects and managing multidisciplinary teams in fast paced, global environments. Essential Experience Proven track record delivering large scale data centre or mission critical infrastructure projects Excellent technical understanding of MEP systems, resilience design, and commissioning processes Strong commercial and contractual knowledge, ideally with NEC experience Experience operating at Director level within a consultancy or client side organisation Degree qualified in a construction, engineering, or project management discipline Chartered status (MRICS, MAPM, MCIOB, or equivalent) Exceptional stakeholder management and leadership capability Strategic mindset with the ability to drive business growth and build long term client partnerships Willingness to travel nationally and across Europe as required Why Apply? This is a unique opportunity to lead major hyperscale projects and shape the future of one of the most dynamic sectors in the built environment. You'll join a consultancy that values innovation, collaboration, and technical excellence - offering global exposure, long term progression, and a culture that supports balance and flexibility. For a confidential discussion about this opportunity, contact Caroline Kingsley Email: Phone:
Jan 16, 2026
Full time
VACANCY REF: CK An exceptional opportunity has arisen for an experienced Director specialising in the Data Centre sector to join a leading construction consultancy with a global reputation for delivering large scale, technically complex projects. This business partners with some of the world's most recognised technology and hyperscale clients, providing project and programme management services across mission critical infrastructure. As demand for data centre capacity continues to accelerate, they are expanding their senior leadership team to strengthen delivery capability and strategic growth across the UK and Europe. The Opportunity As a Director, you'll play a key leadership role in delivering world class data centre developments - from hyperscale and colocation campuses to edge and enterprise facilities. You'll oversee multidisciplinary teams, drive commercial and technical performance, and build long term relationships with global technology clients. This position combines strategic influence with hands on leadership. You'll manage the full project lifecycle, ensure consistency of delivery, and identify opportunities to innovate in sustainability, energy efficiency, and digital design. You will also shape and mentor a growing team of Project Managers and Associates, embedding a culture of excellence across all operations. Key Responsibilities Lead the successful delivery of high value, mission critical data centre projects across the UK and Europe Provide strategic leadership and governance across multiple project teams Develop and maintain strong relationships with hyperscale and enterprise clients at executive level Oversee commercial performance, cost control, and programme delivery against strategic targets Ensure technical compliance, safety, and quality across all projects Drive innovation and best practice in design, construction, and commissioning Support business development through client engagement, bid leadership, and strategic planning Mentor, coach, and develop project managers and associate level professionals within the team About You You will be a highly experienced leader within the data centre or mission critical sector, capable of combining commercial acumen with deep technical understanding. You'll have experience leading complex, high value projects and managing multidisciplinary teams in fast paced, global environments. Essential Experience Proven track record delivering large scale data centre or mission critical infrastructure projects Excellent technical understanding of MEP systems, resilience design, and commissioning processes Strong commercial and contractual knowledge, ideally with NEC experience Experience operating at Director level within a consultancy or client side organisation Degree qualified in a construction, engineering, or project management discipline Chartered status (MRICS, MAPM, MCIOB, or equivalent) Exceptional stakeholder management and leadership capability Strategic mindset with the ability to drive business growth and build long term client partnerships Willingness to travel nationally and across Europe as required Why Apply? This is a unique opportunity to lead major hyperscale projects and shape the future of one of the most dynamic sectors in the built environment. You'll join a consultancy that values innovation, collaboration, and technical excellence - offering global exposure, long term progression, and a culture that supports balance and flexibility. For a confidential discussion about this opportunity, contact Caroline Kingsley Email: Phone:
Senior Property Manager (Exceptional candidates may be considered for Head of Property) Location: Croydon, Surrey Salary: £60,000-£75,000 dep on experience (Senior Property Manager). Exceptional candidates with full-function leadership experience may be considered for Head of Property, with salary aligned to scope and experience. Hybrid Working: 3 days min in Croydon office About the Role Day Lewis Plc is one of the UK & Europe's largest independent pharmacy chains, providing essential healthcare to communities across England. We are looking for an experienced Senior Property Manager to lead landlord and tenant activity across our retail and warehouse estate, with additional oversight of FM, repairs, and lifecycle renewals delivered through internal teams and external suppliers. This is a landlord & tenant (L&T) -focused role, ensuring lease events, rent performance, and occupancy risks are well managed, while also providing operational oversight of property works to protect cost, compliance, and service standards. Exceptional candidates demonstrating strategic leadership capability may be considered for Head of Property, which includes full functional leadership across the property portfolio. Key Responsibilities Landlord & Tenant (Core Focus) Manage all day-to-day landlord and tenant matters across retail and warehouse sites. Lead lease renewals, regears, rent reviews, break options, and associated negotiations. Ensure lease terms align with business strategy and operational requirements. Review and challenge service charge budgets and reconciliations, liaising closely with Finance. Manage solicitor/agent instruction and ensure accurate execution and storage of lease documentation. Maintain a robust lease database and critical date schedule, ensuring timely notices and proactive planning. Support business development activity with L&T input, due diligence, and landlord engagement as required. FM, Repairs & Renewals (Additional Oversight) Provide oversight of repairs and maintenance performance via helpdesk and supply chain. Monitor service KPIs, cost trends, and recurring issues, driving improvements in speed, quality, and value. Coordinate with Operations on property priorities, ensuring minimal disruption to trading and warehouse performance. Support delivery of refits and lifecycle renewals from an L&T and operational perspective, including landlord consents, access coordination, and compliance alignment. Contribute to monthly cost reviews across central property costs and pharmacy controllable spend. Coordinate with Health & Safety Manager on property-related health and safety and environmental risk management. What We're Looking For MRICS qualified with minimum 5 years post-qualification experience (retail experience desirable). Strong experience in L&T across a multi-site retail and/or logistics portfolio. Proven track record of leading rent reviews, renewals, and regears with measurable commercial outcomes. Working knowledge of FM/repairs and renewals oversight, supplier KPIs, and cost control. Ability to balance technical lease detail with pragmatic operational delivery. Confident communicator who can influence landlords, agents, solicitors, and internal senior stakeholders. Potential Progression: Head of Property Developing and implementing property strategy across retail and warehouses. Accountability for total property performance across L&T, FM, refits/renewals, compliance, risk, and business continuity. Full leadership of property budgets (Opex and Capex), controls, forecasting, and specification governance. Team leadership and structure ownership across L&T and estates delivery functions. Portfolio-level decision frameworks: invest, renew, regear, relocate, or exit. Senior governance reporting, including Risk and management of the private property portfolio. Apply now to join the Day Lewis family in this next step in your career.
Jan 16, 2026
Full time
Senior Property Manager (Exceptional candidates may be considered for Head of Property) Location: Croydon, Surrey Salary: £60,000-£75,000 dep on experience (Senior Property Manager). Exceptional candidates with full-function leadership experience may be considered for Head of Property, with salary aligned to scope and experience. Hybrid Working: 3 days min in Croydon office About the Role Day Lewis Plc is one of the UK & Europe's largest independent pharmacy chains, providing essential healthcare to communities across England. We are looking for an experienced Senior Property Manager to lead landlord and tenant activity across our retail and warehouse estate, with additional oversight of FM, repairs, and lifecycle renewals delivered through internal teams and external suppliers. This is a landlord & tenant (L&T) -focused role, ensuring lease events, rent performance, and occupancy risks are well managed, while also providing operational oversight of property works to protect cost, compliance, and service standards. Exceptional candidates demonstrating strategic leadership capability may be considered for Head of Property, which includes full functional leadership across the property portfolio. Key Responsibilities Landlord & Tenant (Core Focus) Manage all day-to-day landlord and tenant matters across retail and warehouse sites. Lead lease renewals, regears, rent reviews, break options, and associated negotiations. Ensure lease terms align with business strategy and operational requirements. Review and challenge service charge budgets and reconciliations, liaising closely with Finance. Manage solicitor/agent instruction and ensure accurate execution and storage of lease documentation. Maintain a robust lease database and critical date schedule, ensuring timely notices and proactive planning. Support business development activity with L&T input, due diligence, and landlord engagement as required. FM, Repairs & Renewals (Additional Oversight) Provide oversight of repairs and maintenance performance via helpdesk and supply chain. Monitor service KPIs, cost trends, and recurring issues, driving improvements in speed, quality, and value. Coordinate with Operations on property priorities, ensuring minimal disruption to trading and warehouse performance. Support delivery of refits and lifecycle renewals from an L&T and operational perspective, including landlord consents, access coordination, and compliance alignment. Contribute to monthly cost reviews across central property costs and pharmacy controllable spend. Coordinate with Health & Safety Manager on property-related health and safety and environmental risk management. What We're Looking For MRICS qualified with minimum 5 years post-qualification experience (retail experience desirable). Strong experience in L&T across a multi-site retail and/or logistics portfolio. Proven track record of leading rent reviews, renewals, and regears with measurable commercial outcomes. Working knowledge of FM/repairs and renewals oversight, supplier KPIs, and cost control. Ability to balance technical lease detail with pragmatic operational delivery. Confident communicator who can influence landlords, agents, solicitors, and internal senior stakeholders. Potential Progression: Head of Property Developing and implementing property strategy across retail and warehouses. Accountability for total property performance across L&T, FM, refits/renewals, compliance, risk, and business continuity. Full leadership of property budgets (Opex and Capex), controls, forecasting, and specification governance. Team leadership and structure ownership across L&T and estates delivery functions. Portfolio-level decision frameworks: invest, renew, regear, relocate, or exit. Senior governance reporting, including Risk and management of the private property portfolio. Apply now to join the Day Lewis family in this next step in your career.
We exist to help people and the planet-it's a big statement, but one you'll wear with pride. Reboxed is a purpose-driven recommerce platform transforming the way people buy, sell, and think about used tech. With a mission to rehome 100 million devices by 2030, we're tackling e-waste and promoting a circular economy. As a certified B Corp, we're creating the world's best platform to sell, swap, and shop preloved tech-all while planting five trees for every device sold. After growing 150% this year, we're seeking a Head of Operations to lead and optimize our operational structure. This is a unique opportunity to join a fast-growing organization, directly manage a high-performing team, and help shape scalable processes that will take us from £5m to £25m in revenue. You'll make a tangible impact on our business, our customers, and the planet. The Role The Head of Operations will be a detailed oriented person, with a passion for processes and systems. You'll report directly to the Founders and work closely with the Chief of Staff to lead and manage supply chain, logistics, customer service, and operational systems. You'll manage a team of three (Customer Service Lead, Operations Manager, and Supply Chain Lead), as well as warehouse operations and external partners. This is a hands-on leadership role that requires excellent communication, strategic thinking, and operational expertise. You'll have the chance to design scalable infrastructure, improve processes, and collaborate across teams to deliver exceptional customer experiences. If you're motivated by solving operational challenges and want to join a company creating a positive impact on people and the planet, this is the role for you. Your Mission (If You Choose to Accept It) At Reboxed you'll get the opportunity to shape and scale the operational backbone of a fast-growing recommerce business, helping us to drive operational excellence and improve margins through optimisations and new initiatives. 1. Leadership and Team Management Lead and manage our internal team of supply chain management and operations manager, alongside , our 3PL providers external partners and internal finance teams. Build and nurture a high-performing, collaborative team culture aligned with Reboxed's mission and values. Oversee professional development initiatives to ensure team members thrive and grow with the business. Work closely with marketing and product teams to align on ecommerce and trade-in campaigns, pricing strategies, and operational initiatives. 2. Supply Chain & Logistics Manage end-to-end supply chain operations, including grading, warehousing, and 3PL partnerships. Optimize inventory flow and collaborate with partners to improve NPS, reduce return rates, and enhance the shipping experience. Assess, onboard, and manage a network of last-mile partners to ensure seamless delivery for customers and vendors. Build scalable, innovative processes to ensure long-term growth to handle higher trade-in volumes and partnerships without significant additional headcount. 3. Customer Experience & Retention Improve customer repair processes through partnerships with offline repair providers. Ensure customers have clear communication on timelines for receiving products, replacements, or refunds. Optimize reverse logistics to reduce friction for trade-ins and returns, improving retention and satisfaction. Collaborate with the Customer Service Lead to improve NPS, CSAT scores, and SLAs. 4. Systems & Scalability Evaluate, implement, and maintain scalable systems to automate workflows and improve operational efficiency. Ensure seamless data integration and real-time reporting for inventory, logistics, and customer metrics. Identify and implement automation opportunities (e.g., AI-driven inventory systems, chatbots) to support scalability. Develop systems to support future international expansion, including regulatory compliance and 3PL partnerships. 5. Financial & Performance Reporting Collaborate with finance to create robust financial and operational reporting systems. Track and report on KPIs across inventory, logistics, and customer experience. Actively monitor unit economics to optimize gross margins and identify cost-saving opportunities. We're looking for a results-driven, high-energy leader who isn't afraid to ask tough questions, challenge the status quo, and hold themselves and others accountable. You thrive in a fast-paced environment, are vocal about opportunities for improvement, and bring a solutions-focused mindset to every challenge. You value transparency and open communication, building trust by being honest and direct. Hardworking and relentless in the pursuit of excellence, you set the standard for your team and inspire them to deliver exceptional results. Key Skills and Experience 8-10 years of experience in operations, supply chain, or logistics roles, preferably in a high-growth startup or ecommerce business. Proven experience scaling a business from £5m to £25m in revenue. Strong leadership and team management skills, with experience managing internal teams and external partners. Excellent communication skills to collaborate across teams and with external stakeholders. Data-driven decision-maker with strong financial acumen and reporting skills. Passion for sustainability and the circular economy. Demonstrated ability to implement scalable systems and processes, including automation tools. Why Join Reboxed? Purpose-Driven: Join a company making a tangible impact on the planet. Leadership Role: Be part of the senior team shaping the future of Reboxed. Career Growth: Build and lead a high-performing team while driving operational excellence. Competitive salary and EMI stock options. Flexible hybrid working model. 30 days of annual leave, plus time off for community and social impact. Personal L&D budget to support your professional growth. Gym access and events at The Ministry workspace. Ready to make an impact? Cool, let's do this. To apply, send your CV and cover letter to , and our team will guide you through the next steps.
Jan 16, 2026
Full time
We exist to help people and the planet-it's a big statement, but one you'll wear with pride. Reboxed is a purpose-driven recommerce platform transforming the way people buy, sell, and think about used tech. With a mission to rehome 100 million devices by 2030, we're tackling e-waste and promoting a circular economy. As a certified B Corp, we're creating the world's best platform to sell, swap, and shop preloved tech-all while planting five trees for every device sold. After growing 150% this year, we're seeking a Head of Operations to lead and optimize our operational structure. This is a unique opportunity to join a fast-growing organization, directly manage a high-performing team, and help shape scalable processes that will take us from £5m to £25m in revenue. You'll make a tangible impact on our business, our customers, and the planet. The Role The Head of Operations will be a detailed oriented person, with a passion for processes and systems. You'll report directly to the Founders and work closely with the Chief of Staff to lead and manage supply chain, logistics, customer service, and operational systems. You'll manage a team of three (Customer Service Lead, Operations Manager, and Supply Chain Lead), as well as warehouse operations and external partners. This is a hands-on leadership role that requires excellent communication, strategic thinking, and operational expertise. You'll have the chance to design scalable infrastructure, improve processes, and collaborate across teams to deliver exceptional customer experiences. If you're motivated by solving operational challenges and want to join a company creating a positive impact on people and the planet, this is the role for you. Your Mission (If You Choose to Accept It) At Reboxed you'll get the opportunity to shape and scale the operational backbone of a fast-growing recommerce business, helping us to drive operational excellence and improve margins through optimisations and new initiatives. 1. Leadership and Team Management Lead and manage our internal team of supply chain management and operations manager, alongside , our 3PL providers external partners and internal finance teams. Build and nurture a high-performing, collaborative team culture aligned with Reboxed's mission and values. Oversee professional development initiatives to ensure team members thrive and grow with the business. Work closely with marketing and product teams to align on ecommerce and trade-in campaigns, pricing strategies, and operational initiatives. 2. Supply Chain & Logistics Manage end-to-end supply chain operations, including grading, warehousing, and 3PL partnerships. Optimize inventory flow and collaborate with partners to improve NPS, reduce return rates, and enhance the shipping experience. Assess, onboard, and manage a network of last-mile partners to ensure seamless delivery for customers and vendors. Build scalable, innovative processes to ensure long-term growth to handle higher trade-in volumes and partnerships without significant additional headcount. 3. Customer Experience & Retention Improve customer repair processes through partnerships with offline repair providers. Ensure customers have clear communication on timelines for receiving products, replacements, or refunds. Optimize reverse logistics to reduce friction for trade-ins and returns, improving retention and satisfaction. Collaborate with the Customer Service Lead to improve NPS, CSAT scores, and SLAs. 4. Systems & Scalability Evaluate, implement, and maintain scalable systems to automate workflows and improve operational efficiency. Ensure seamless data integration and real-time reporting for inventory, logistics, and customer metrics. Identify and implement automation opportunities (e.g., AI-driven inventory systems, chatbots) to support scalability. Develop systems to support future international expansion, including regulatory compliance and 3PL partnerships. 5. Financial & Performance Reporting Collaborate with finance to create robust financial and operational reporting systems. Track and report on KPIs across inventory, logistics, and customer experience. Actively monitor unit economics to optimize gross margins and identify cost-saving opportunities. We're looking for a results-driven, high-energy leader who isn't afraid to ask tough questions, challenge the status quo, and hold themselves and others accountable. You thrive in a fast-paced environment, are vocal about opportunities for improvement, and bring a solutions-focused mindset to every challenge. You value transparency and open communication, building trust by being honest and direct. Hardworking and relentless in the pursuit of excellence, you set the standard for your team and inspire them to deliver exceptional results. Key Skills and Experience 8-10 years of experience in operations, supply chain, or logistics roles, preferably in a high-growth startup or ecommerce business. Proven experience scaling a business from £5m to £25m in revenue. Strong leadership and team management skills, with experience managing internal teams and external partners. Excellent communication skills to collaborate across teams and with external stakeholders. Data-driven decision-maker with strong financial acumen and reporting skills. Passion for sustainability and the circular economy. Demonstrated ability to implement scalable systems and processes, including automation tools. Why Join Reboxed? Purpose-Driven: Join a company making a tangible impact on the planet. Leadership Role: Be part of the senior team shaping the future of Reboxed. Career Growth: Build and lead a high-performing team while driving operational excellence. Competitive salary and EMI stock options. Flexible hybrid working model. 30 days of annual leave, plus time off for community and social impact. Personal L&D budget to support your professional growth. Gym access and events at The Ministry workspace. Ready to make an impact? Cool, let's do this. To apply, send your CV and cover letter to , and our team will guide you through the next steps.
Senior Operations Manager Broadwick / Drumsheds (London) Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
Jan 16, 2026
Full time
Senior Operations Manager Broadwick / Drumsheds (London) Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
VACANCY REF: CK An exceptional opportunity has arisen for an experienced Director specialising in the Data Centre sector to join a leading construction consultancy with a global reputation for delivering large scale, technically complex projects. This business partners with some of the world's most recognised technology and hyperscale clients, providing project and programme management services across mission critical infrastructure. As demand for data centre capacity continues to accelerate, they are expanding their senior leadership team to strengthen delivery capability and strategic growth across the UK and Europe. The Opportunity As a Director, you'll play a key leadership role in delivering world class data centre developments - from hyperscale and colocation campuses to edge and enterprise facilities. You'll oversee multidisciplinary teams, drive commercial and technical performance, and build long term relationships with global technology clients. This position combines strategic influence with hands on leadership. You'll manage the full project lifecycle, ensure consistency of delivery, and identify opportunities to innovate in sustainability, energy efficiency, and digital design. You will also shape and mentor a growing team of Project Managers and Associates, embedding a culture of excellence across all operations. Key Responsibilities Lead the successful delivery of high value, mission critical data centre projects across the UK and Europe Provide strategic leadership and governance across multiple project teams Develop and maintain strong relationships with hyperscale and enterprise clients at executive level Oversee commercial performance, cost control, and programme delivery against strategic targets Ensure technical compliance, safety, and quality across all projects Drive innovation and best practice in design, construction, and commissioning Support business development through client engagement, bid leadership, and strategic planning Mentor, coach, and develop project managers and associate level professionals within the team About You You will be a highly experienced leader within the data centre or mission critical sector, capable of combining commercial acumen with deep technical understanding. You'll have experience leading complex, high value projects and managing multidisciplinary teams in fast paced, global environments. Essential Experience Proven track record delivering large scale data centre or mission critical infrastructure projects Excellent technical understanding of MEP systems, resilience design, and commissioning processes Strong commercial and contractual knowledge, ideally with NEC experience Experience operating at Director level within a consultancy or client side organisation Degree qualified in a construction, engineering, or project management discipline Chartered status (MRICS, MAPM, MCIOB, or equivalent) Exceptional stakeholder management and leadership capability Strategic mindset with the ability to drive business growth and build long term client partnerships Willingness to travel nationally and across Europe as required Why Apply? This is a unique opportunity to lead major hyperscale projects and shape the future of one of the most dynamic sectors in the built environment. You'll join a consultancy that values innovation, collaboration, and technical excellence - offering global exposure, long term progression, and a culture that supports balance and flexibility. For a confidential discussion about this opportunity, contact Caroline Kingsley Email: Phone:
Jan 16, 2026
Full time
VACANCY REF: CK An exceptional opportunity has arisen for an experienced Director specialising in the Data Centre sector to join a leading construction consultancy with a global reputation for delivering large scale, technically complex projects. This business partners with some of the world's most recognised technology and hyperscale clients, providing project and programme management services across mission critical infrastructure. As demand for data centre capacity continues to accelerate, they are expanding their senior leadership team to strengthen delivery capability and strategic growth across the UK and Europe. The Opportunity As a Director, you'll play a key leadership role in delivering world class data centre developments - from hyperscale and colocation campuses to edge and enterprise facilities. You'll oversee multidisciplinary teams, drive commercial and technical performance, and build long term relationships with global technology clients. This position combines strategic influence with hands on leadership. You'll manage the full project lifecycle, ensure consistency of delivery, and identify opportunities to innovate in sustainability, energy efficiency, and digital design. You will also shape and mentor a growing team of Project Managers and Associates, embedding a culture of excellence across all operations. Key Responsibilities Lead the successful delivery of high value, mission critical data centre projects across the UK and Europe Provide strategic leadership and governance across multiple project teams Develop and maintain strong relationships with hyperscale and enterprise clients at executive level Oversee commercial performance, cost control, and programme delivery against strategic targets Ensure technical compliance, safety, and quality across all projects Drive innovation and best practice in design, construction, and commissioning Support business development through client engagement, bid leadership, and strategic planning Mentor, coach, and develop project managers and associate level professionals within the team About You You will be a highly experienced leader within the data centre or mission critical sector, capable of combining commercial acumen with deep technical understanding. You'll have experience leading complex, high value projects and managing multidisciplinary teams in fast paced, global environments. Essential Experience Proven track record delivering large scale data centre or mission critical infrastructure projects Excellent technical understanding of MEP systems, resilience design, and commissioning processes Strong commercial and contractual knowledge, ideally with NEC experience Experience operating at Director level within a consultancy or client side organisation Degree qualified in a construction, engineering, or project management discipline Chartered status (MRICS, MAPM, MCIOB, or equivalent) Exceptional stakeholder management and leadership capability Strategic mindset with the ability to drive business growth and build long term client partnerships Willingness to travel nationally and across Europe as required Why Apply? This is a unique opportunity to lead major hyperscale projects and shape the future of one of the most dynamic sectors in the built environment. You'll join a consultancy that values innovation, collaboration, and technical excellence - offering global exposure, long term progression, and a culture that supports balance and flexibility. For a confidential discussion about this opportunity, contact Caroline Kingsley Email: Phone:
Commerical Property Director page is loaded Commerical Property Directorlocations: Wakefield Bus Depottime type: Full timeposted on: Posted Todayjob requisition id: JR031067 Main Responsibilities Provide strategic leadership to the capital programme and ensure it is managed and controlled effectively to achieve its intended benefits and that it is delivered within budget. Report and advise on associated progress, risks and issues at strategic leadership level. Drive Strategic and operational improvements in estates and asset management. Provide strategic and operational advise, guidance and support to the UK Bus Executive and Senior Leadership team in translating UK Bus' strategic objectives related to capital investment in property and building related activities into coherent iniyiatives that will deliver their intended outcomes for the business. Develop and deliver the agreed approach to surplus assets. Develop and maintain good working relationships with UK Bus leadership teams, regional teams, depot managers and central office teams. Line Management of direct reports and overall management of the Property Team. Monitor the performance of preferred suppliers on a local & national basis with the introduction of benchmark/competition to ensure 'best value' is achieved on behalf of UK Bus. Essential Postholder Requirements Excellent communication skills with the ability to influence, negotiate and establish credibility to represent UK Bus and enhance its reputation and form positive relationships with external partners and elected members. Ability to work proactively with fully delegated authority to use principles and seasoned judgement to deal with complex issues without referral. Ability to recognise where change is needed, to embrace and create an enthusiasm for change and to work effectively with other to decelop creative, innovative and customer-focused solutions. Ability to maintain a customer-focused approach, building working partnerships with others to foster effective joint working, based on collaboration and cooperation to deliver "joined up" services or programmes. proven people management skills with the ability to inspire and provide direcion and support promoting a "can do" atitude and an environment of creativity and innovation. Ability to delegate responsibility and procide constructive feedback and coaching to individuals in roles where these is a high degree of discretion in decision making. Able to accomodate UK based travel and overnight stays. Clean UK Driving Licence. Person Sepcification Demonstrate the Arriva Values, resilience and consistently positive atitude in a challenging and complex environment. Strong commitment to promoting a safety-first culture within the organisation Proactive and innovative approach to identifying and addressing potential risks A proven track record of leading and delivering change Experience of multi-site, multi-functional and multi-level working Background in Manufacturing, Engineering or Service industry, working in a HSER, Engineering, Operations or Operational (Lean) Excellence Leadership capacity. Capable of self-starting and constructively spotlighting genuine practical opportunities for safety, environmental, performance and cost optimisation within a multi-site large organisation. Experience of working in partnetship with Trade Union representatices in a Unionised environment. (blob:)0:00 / 3:05
Jan 16, 2026
Full time
Commerical Property Director page is loaded Commerical Property Directorlocations: Wakefield Bus Depottime type: Full timeposted on: Posted Todayjob requisition id: JR031067 Main Responsibilities Provide strategic leadership to the capital programme and ensure it is managed and controlled effectively to achieve its intended benefits and that it is delivered within budget. Report and advise on associated progress, risks and issues at strategic leadership level. Drive Strategic and operational improvements in estates and asset management. Provide strategic and operational advise, guidance and support to the UK Bus Executive and Senior Leadership team in translating UK Bus' strategic objectives related to capital investment in property and building related activities into coherent iniyiatives that will deliver their intended outcomes for the business. Develop and deliver the agreed approach to surplus assets. Develop and maintain good working relationships with UK Bus leadership teams, regional teams, depot managers and central office teams. Line Management of direct reports and overall management of the Property Team. Monitor the performance of preferred suppliers on a local & national basis with the introduction of benchmark/competition to ensure 'best value' is achieved on behalf of UK Bus. Essential Postholder Requirements Excellent communication skills with the ability to influence, negotiate and establish credibility to represent UK Bus and enhance its reputation and form positive relationships with external partners and elected members. Ability to work proactively with fully delegated authority to use principles and seasoned judgement to deal with complex issues without referral. Ability to recognise where change is needed, to embrace and create an enthusiasm for change and to work effectively with other to decelop creative, innovative and customer-focused solutions. Ability to maintain a customer-focused approach, building working partnerships with others to foster effective joint working, based on collaboration and cooperation to deliver "joined up" services or programmes. proven people management skills with the ability to inspire and provide direcion and support promoting a "can do" atitude and an environment of creativity and innovation. Ability to delegate responsibility and procide constructive feedback and coaching to individuals in roles where these is a high degree of discretion in decision making. Able to accomodate UK based travel and overnight stays. Clean UK Driving Licence. Person Sepcification Demonstrate the Arriva Values, resilience and consistently positive atitude in a challenging and complex environment. Strong commitment to promoting a safety-first culture within the organisation Proactive and innovative approach to identifying and addressing potential risks A proven track record of leading and delivering change Experience of multi-site, multi-functional and multi-level working Background in Manufacturing, Engineering or Service industry, working in a HSER, Engineering, Operations or Operational (Lean) Excellence Leadership capacity. Capable of self-starting and constructively spotlighting genuine practical opportunities for safety, environmental, performance and cost optimisation within a multi-site large organisation. Experience of working in partnetship with Trade Union representatices in a Unionised environment. (blob:)0:00 / 3:05
Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful. You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Do you have what it takes? Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous. Significant experience in a similar role within a multi site retailer or property company. Detailed knowledge of lease management, maintenance, and upkeep. Proven track record working cross functionally with departments involving finance, digital, and real estate accountability. Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment. Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems. A collaborative individual ready to push boundaries and assist across various projects. Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave We offer enhanced paid leave options for those important times. Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jan 16, 2026
Full time
Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful. You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Do you have what it takes? Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous. Significant experience in a similar role within a multi site retailer or property company. Detailed knowledge of lease management, maintenance, and upkeep. Proven track record working cross functionally with departments involving finance, digital, and real estate accountability. Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment. Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems. A collaborative individual ready to push boundaries and assist across various projects. Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave We offer enhanced paid leave options for those important times. Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Head of Operations Are you ready to take the reins of global operations? As our Head of Operations, you'll be the driving force behind efficiency, scalability, and innovation. About the role: As our Head of Operations, you'll be the COO's trusted second in command, driving operational strategy and execution across our global footprint. You will take ownership of the day to day performance and development of our Operations, HR, Talent, Office and Compliance functions. This role sits at the heart of how Support Revolution runs; you will ensure we deliver excellence, stay compliant, and operate efficiently as we scale globally. If you thrive on responsibility, love building structure, and want to shape strategy while driving execution, this is the role for you! What you'll be doing: Lead and optimise global operations across multiple regions including the UK, the US and India, ensuring compliance and efficiency Develop and execute operational strategy aligned with our growth plans Provide day to day oversight, support, and development for the HR, Talent Acquisition, Office, and Finance teams Own operational reporting, KPIs, dashboards, and process documentation Partner with the COO to drive culture, engagement, onboarding, benefits, and employee experience initiatives Oversee budgets, cost control, and cross department financial discipline in partnership with Finance Drive continuous improvement and scalability across all operational workflows Act as a key liaison between departments and senior leadership, ensuring communication and alignment Support strategic projects, including internal expansion, compliance initiatives, and operational transformation Act as a trusted advisor to the COO on organisational structure, performance, risk, and governance What we're looking for: 10+ years proven experience in an Operations leadership role ideally in a global, or multi departmental environment Strong knowledge of UK employment law, compliance and organisational processes (India/US familiarity is an advantage) Confidence leading teams across multiple time zones and functional areas Ability to balance big picture thinking with hands on delivery Strong analytical, problem solving, and decision making skills A proactive, results driven mindset with exceptional attention to detail Interview process: Screening Call - A friendly chat with our Talent Acquisition team to get to know you and discuss the role Hiring Manager Interview - Your chance to showcase your skills, experience, and ask us any questions about the role and team Team Interview - Get to meet with other team members, dive into the exciting projects you'll be working on, and experience the collaborative energy that drives our success! Final HR Interview - A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps. Benefits and perks: Competitive Salary: We value your hard work with a salary of up to £90,000 per annum Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum Birthday Leave: Celebrate YOU by taking your birthday off Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication Company Pension Scheme: Secure your future with our Company pension scheme Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required! Employee Wellbeing: We've got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you're ever unwell Personal Development: We invest in you with tailored training and career growth Employee Referral Scheme: Get rewarded for bringing great talent to our team. About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you're ready to be part of a fast growing, forward thinking company, join us and be part of the revolution! For more details, click here. (Note: Support Revolution does not accept unsolicited CVs from agencies.) By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.
Jan 16, 2026
Full time
Head of Operations Are you ready to take the reins of global operations? As our Head of Operations, you'll be the driving force behind efficiency, scalability, and innovation. About the role: As our Head of Operations, you'll be the COO's trusted second in command, driving operational strategy and execution across our global footprint. You will take ownership of the day to day performance and development of our Operations, HR, Talent, Office and Compliance functions. This role sits at the heart of how Support Revolution runs; you will ensure we deliver excellence, stay compliant, and operate efficiently as we scale globally. If you thrive on responsibility, love building structure, and want to shape strategy while driving execution, this is the role for you! What you'll be doing: Lead and optimise global operations across multiple regions including the UK, the US and India, ensuring compliance and efficiency Develop and execute operational strategy aligned with our growth plans Provide day to day oversight, support, and development for the HR, Talent Acquisition, Office, and Finance teams Own operational reporting, KPIs, dashboards, and process documentation Partner with the COO to drive culture, engagement, onboarding, benefits, and employee experience initiatives Oversee budgets, cost control, and cross department financial discipline in partnership with Finance Drive continuous improvement and scalability across all operational workflows Act as a key liaison between departments and senior leadership, ensuring communication and alignment Support strategic projects, including internal expansion, compliance initiatives, and operational transformation Act as a trusted advisor to the COO on organisational structure, performance, risk, and governance What we're looking for: 10+ years proven experience in an Operations leadership role ideally in a global, or multi departmental environment Strong knowledge of UK employment law, compliance and organisational processes (India/US familiarity is an advantage) Confidence leading teams across multiple time zones and functional areas Ability to balance big picture thinking with hands on delivery Strong analytical, problem solving, and decision making skills A proactive, results driven mindset with exceptional attention to detail Interview process: Screening Call - A friendly chat with our Talent Acquisition team to get to know you and discuss the role Hiring Manager Interview - Your chance to showcase your skills, experience, and ask us any questions about the role and team Team Interview - Get to meet with other team members, dive into the exciting projects you'll be working on, and experience the collaborative energy that drives our success! Final HR Interview - A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps. Benefits and perks: Competitive Salary: We value your hard work with a salary of up to £90,000 per annum Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum Birthday Leave: Celebrate YOU by taking your birthday off Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication Company Pension Scheme: Secure your future with our Company pension scheme Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required! Employee Wellbeing: We've got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you're ever unwell Personal Development: We invest in you with tailored training and career growth Employee Referral Scheme: Get rewarded for bringing great talent to our team. About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you're ready to be part of a fast growing, forward thinking company, join us and be part of the revolution! For more details, click here. (Note: Support Revolution does not accept unsolicited CVs from agencies.) By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
Jan 16, 2026
Full time
The Senior Property Manager will oversee a portfolio of high-end London properties, acting as the key contact for landlords and tenants. This role requires excellent customer service, strong organisational skills, and the ability to manage maintenance, compliance, insurance, and tenancy processes efficiently. The successful candidate will also support and mentor junior staff, ensuring that all managed properties meet legal and professional standards. Key Responsibilities Act as the main point of contact for landlords and tenants within your assigned portfolio. Handle day-to-day maintenance issues and coordinate repair works. Instruct and manage approved contractors, ensuring work is completed to a high standard, on time, and within budget. Obtain quotations, monitor costs, and approve invoices in line with company procedures. Conduct routine and end-of-tenancy property inspections, preparing detailed reports and arranging any required remedial works. Manage rent arrears and serve legal notices (Section 21, Section 8, rent increase, and inspection notices) where required. Oversee tenant check-in and check-out processes, ensuring smooth transitions and accurate record keeping. Assess checkout reports for deposit deductions and negotiate fair resolutions between landlords and tenants. Ensure all managed properties remain fully compliant with current legislation, arranging renewals of safety inspections and certificates as needed. Liaise with the accounts team regarding rent payments, arrears, and landlord statements. Support, train, and guide junior members of the property management team. Collaborate with the lettings, tenancy progression, client relations, and accounts teams to ensure seamless communication and service delivery. Escalate complex or high-risk cases to the Lettings Director when necessary. Skills & Experience Required Minimum 5 years' experience in residential property management within office environment. Strong knowledge of UK lettings legislation and compliance requirements. Excellent written and verbal communication skills. Proven ability to manage multiple properties and competing priorities effectively. Confident in handling insurance claims and serving legal notices. Exceptional attention to detail, accuracy, and problem-solving ability. ARLA qualification (Level 3 or above) preferred. Personal Attributes Professional, calm, and customer-focused. Self-motivated and able to work independently. Reliable, organised, and results-driven. Strong sense of ownership and accountability. Team player with a positive, can-do attitude. Committed to maintaining high service and compliance standards. To apply, please send your cover letter and CV to Contact Us Please leave your message here, and a member of our team will back to you within 24 hours. Alternatively, you can reach us at or call us at (0) . Crown Home Buying and Letting Luxury Estate Agents London International House, 1 St. Katharine's Way London, E1W 1UN
Nova Systems is a global engineering services and technology solutions company, with strategically located offices in the United Kingdom, Ireland, Norway, Singapore, Australia, and New Zealand. We play a key part in keeping the global community safe. We pride ourselves in being responsive to our customers and are committed to delivering our solutions in a timely way. Small enough to care, big enough to matter, we leverage the benefits of scale for our clients. What makes Nova Systems truly unique, is our people, it's where the best and brightest minds come together to challenge, collaborate, and innovate. At Nova Systems we see things differently. We bring (and take) a different perspective. Our Vision - Smart People. Solving Complex Challenges. Making our world safe and secure. As the Head of Operations & Delivery you will be responsible for the safe and successful delivery of Airborne Mission Systems and Special Mission product projects to our clients. The position will involve the leadership and management of a team of experienced aerospace design engineers and project managers and will be accountable for the successful delivery of some of our most strategically important projects, as well as the financial performance of the portfolio. You will work closely with Business Support colleagues to ensure that programme controls and reporting mechanisms are in place and functioning correctly. You will also manage key client relationships, foster strong associations and ensure client satisfaction. The achievement of your responsibilities will be underpinned by your effective leadership and engagement of your team. Reporting directly to our GM of Aerospace Integration and Test - Jools Lee you'll be based in Corsham, near Bath, we have hybrid working (2-3 days in the office) with occasional travel to our offices in Shannon, Bournemouth, Bristol and to our client sites across the UK. Key Accountabilities Operational Control & Delivery Accountable for the successful delivery of Special Missions programmes within the Integrated Solutions line of business. Financial responsibility for delivery to gross margin targets and management of overhead budgets. Maintain operational control of the programme, ensuring project management capability and the team of Project Managers, is capable of delivering all projects on scope, on time and on budget. Management of the UK-based design & avionics engineering leads and their teams to support the required design outputs. Budget Ownership Ownership of the Special Missions budget, ensuring projects are delivered in line with financial targets, whilst managing financial performance and reporting. Monitor and control project costs, implementing cost saving measures where possible. Provide regular financial updates to senior leadership, highlighting any risks or issues. Work closely with key Finance and Project Support Office colleagues to establish and maintain the necessary project operational controls and reporting mechanisms. Client Relationships Build and maintain strong relationships with key clients, acting as the primary point of contact. Understand client needs and expectations, ensuring they are met or exceeded. Regularly communicate with clients, or oversee PM communications, to provide project updates and address any concerns. Work closely with clients to identify opportunities for additional services and solutions People Engagement Lead, mentor, and develop the Team to achieve a high performing and engaged workforce. Foster a culture of collaboration, accountability, innovation, technical excellence and continual improvement. Champion diversity and inclusion to build a workforce that reflects Nova's values. Experience of delivering aircraft modification and upgrade projects in an EASA or UK CAA Part 21J Design environment. Exceptional commercial acumen, negotiation, and communication skills, coupled with appropriate technical knowledge of mission avionics integration and regulatory understanding of aircraft modification certification processes. Demonstrable ability to successfully manage complex projects in the aerospace industry. Demonstrable ability to develop and manage relationships with senior executives, peers, clients and subcontractors. UK Right to Work - due to the nature of our work we can only accept NATO country passports. Security Clearence or the ability to obtain. What's in it for you? Up to 8.5% matched contributory pension £3000 Annual Personal and Professional Development Allowance £300 towards Professional Membership Subscriptions Study Leave - 5 days/yr 25 days of Annual Leave per year plus bank holidays Employee Assistance Program for employees and family members We are committed to increasing diversity of staff within Nova Systems International and within the aerospace and engineering sector. We welcome applications from everyone who meets the requirements of the role description, and we are committed to equal opportunity, equal treatment, and respect for every individual. At Nova Systems International we are proud supporters of the Armed Forces Covenant. We recognize the value that serving personnel, reservists, veterans, and military families bring to our business. We offer, and value, flexible working and we are also proud to be committed to mental health awareness and to actively support the wellbeing of our team. If you have special access requirements, please do let us know.
Jan 16, 2026
Full time
Nova Systems is a global engineering services and technology solutions company, with strategically located offices in the United Kingdom, Ireland, Norway, Singapore, Australia, and New Zealand. We play a key part in keeping the global community safe. We pride ourselves in being responsive to our customers and are committed to delivering our solutions in a timely way. Small enough to care, big enough to matter, we leverage the benefits of scale for our clients. What makes Nova Systems truly unique, is our people, it's where the best and brightest minds come together to challenge, collaborate, and innovate. At Nova Systems we see things differently. We bring (and take) a different perspective. Our Vision - Smart People. Solving Complex Challenges. Making our world safe and secure. As the Head of Operations & Delivery you will be responsible for the safe and successful delivery of Airborne Mission Systems and Special Mission product projects to our clients. The position will involve the leadership and management of a team of experienced aerospace design engineers and project managers and will be accountable for the successful delivery of some of our most strategically important projects, as well as the financial performance of the portfolio. You will work closely with Business Support colleagues to ensure that programme controls and reporting mechanisms are in place and functioning correctly. You will also manage key client relationships, foster strong associations and ensure client satisfaction. The achievement of your responsibilities will be underpinned by your effective leadership and engagement of your team. Reporting directly to our GM of Aerospace Integration and Test - Jools Lee you'll be based in Corsham, near Bath, we have hybrid working (2-3 days in the office) with occasional travel to our offices in Shannon, Bournemouth, Bristol and to our client sites across the UK. Key Accountabilities Operational Control & Delivery Accountable for the successful delivery of Special Missions programmes within the Integrated Solutions line of business. Financial responsibility for delivery to gross margin targets and management of overhead budgets. Maintain operational control of the programme, ensuring project management capability and the team of Project Managers, is capable of delivering all projects on scope, on time and on budget. Management of the UK-based design & avionics engineering leads and their teams to support the required design outputs. Budget Ownership Ownership of the Special Missions budget, ensuring projects are delivered in line with financial targets, whilst managing financial performance and reporting. Monitor and control project costs, implementing cost saving measures where possible. Provide regular financial updates to senior leadership, highlighting any risks or issues. Work closely with key Finance and Project Support Office colleagues to establish and maintain the necessary project operational controls and reporting mechanisms. Client Relationships Build and maintain strong relationships with key clients, acting as the primary point of contact. Understand client needs and expectations, ensuring they are met or exceeded. Regularly communicate with clients, or oversee PM communications, to provide project updates and address any concerns. Work closely with clients to identify opportunities for additional services and solutions People Engagement Lead, mentor, and develop the Team to achieve a high performing and engaged workforce. Foster a culture of collaboration, accountability, innovation, technical excellence and continual improvement. Champion diversity and inclusion to build a workforce that reflects Nova's values. Experience of delivering aircraft modification and upgrade projects in an EASA or UK CAA Part 21J Design environment. Exceptional commercial acumen, negotiation, and communication skills, coupled with appropriate technical knowledge of mission avionics integration and regulatory understanding of aircraft modification certification processes. Demonstrable ability to successfully manage complex projects in the aerospace industry. Demonstrable ability to develop and manage relationships with senior executives, peers, clients and subcontractors. UK Right to Work - due to the nature of our work we can only accept NATO country passports. Security Clearence or the ability to obtain. What's in it for you? Up to 8.5% matched contributory pension £3000 Annual Personal and Professional Development Allowance £300 towards Professional Membership Subscriptions Study Leave - 5 days/yr 25 days of Annual Leave per year plus bank holidays Employee Assistance Program for employees and family members We are committed to increasing diversity of staff within Nova Systems International and within the aerospace and engineering sector. We welcome applications from everyone who meets the requirements of the role description, and we are committed to equal opportunity, equal treatment, and respect for every individual. At Nova Systems International we are proud supporters of the Armed Forces Covenant. We recognize the value that serving personnel, reservists, veterans, and military families bring to our business. We offer, and value, flexible working and we are also proud to be committed to mental health awareness and to actively support the wellbeing of our team. If you have special access requirements, please do let us know.
Location: London Hybrid - travel to London office on a fortnightly basis Duration: 6 months Contract Start Date: Mid January - February 2026 Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. The Role We are looking for an experienced Project Manager to join the capital projects team. You will be a key client-side representative, responsible for the day-to-day delivery and coordination of capital projects including new office fit-outs and major refurbishments within Deloitte's real estate portfolio. You will assist in translating the broader firm strategy into actionable project objectives, ensuring projects are delivered efficiently to agreed time, cost, and quality parameters. You will collaborate with project teams, foster an inclusive environment, and build strong relationships with diverse stakeholders, contributing to continuous improvement and effective risk management to optimise value for Deloitte. This role reports to the Senior Manager. Essential Skills and Experience Experienced in the end-to-end delivery of capital projects and delivered at least 4 5 office refurbs >10,000sq ft (preferably >20,000 sq ft) Experience delivering Commercial office fitouts (CatA to CatB fitouts, CatB enhancements and refurbs) for design phase Strong stakeholder management Experienced collaborating with internal teams (IT, Security, Marketing, Operations, Workplace Services, etc) and managing contractors. Aligning all stakeholders to ensure delivery is on track. Experienced being the client interface between the business and the delivery teams. Have strong communication skills in presenting to senior stakeholders and steering groups, confidently take the business through the design process, report and guide stakeholders on the progress. Experience working with change and comms team to communicate the impact and journey to the business. Problem solving - able to manage conflict and solutionise complex project issues between internal stakeholders and external suppliers, ensuring productive outcomes. Knowledge of RIBA process and taking the business through design process Knowledge of Microsoft Word, Excel and Project Desirable: Procurement experience of managing suppliers Responsibilities Project Leadership & Delivery Excellence Support the end-to-end delivery of assigned capital projects, ensuring adherence to agreed time, cost, and quality parameters, in line with the overarching Corporate Real Estate Strategy. Act as a primary client-side point of contact for internal and external project managers, effectively representing and managing Deloitte's interests under the guidance of the Senior Manager. Stakeholder Engagement & Communication Work collaboratively with senior business stakeholders during the delivery phase, helping to build and maintain strong relationships to align projects with strategic briefs and business cases. Assist in proactively managing conflict and facilitating the resolution of complex project issues between internal stakeholders and external suppliers, ensuring productive outcomes. Contribute to stakeholder reporting, coordination, and management throughout the project delivery phase, anticipating needs and interests. Work with Procurement on commercial negotiations with supply chain partners and professional advisors, ensuring optimal value for Deloitte. Conduct high-level cost summaries, monthly budgeting, and research to provide accurate cost estimates for project delivery and business cases. Risk & Quality Management Support the Senior Manager in overseeing pre-acquisition due diligence and project assurance prior to real estate transactions, coordinating technical input from external suppliers and reporting to the Senior Manager. Support the development and improvement of governance, process, and procedures, contributing to robust frameworks. Deliverables: Responsibilities but not limited to Manage the programme delivery, governance and maintain updated documentation Manage the project budget to deliver to cost Manage project risks, issues and controls to deliver to time and quality IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company.')
Jan 16, 2026
Full time
Location: London Hybrid - travel to London office on a fortnightly basis Duration: 6 months Contract Start Date: Mid January - February 2026 Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. The Role We are looking for an experienced Project Manager to join the capital projects team. You will be a key client-side representative, responsible for the day-to-day delivery and coordination of capital projects including new office fit-outs and major refurbishments within Deloitte's real estate portfolio. You will assist in translating the broader firm strategy into actionable project objectives, ensuring projects are delivered efficiently to agreed time, cost, and quality parameters. You will collaborate with project teams, foster an inclusive environment, and build strong relationships with diverse stakeholders, contributing to continuous improvement and effective risk management to optimise value for Deloitte. This role reports to the Senior Manager. Essential Skills and Experience Experienced in the end-to-end delivery of capital projects and delivered at least 4 5 office refurbs >10,000sq ft (preferably >20,000 sq ft) Experience delivering Commercial office fitouts (CatA to CatB fitouts, CatB enhancements and refurbs) for design phase Strong stakeholder management Experienced collaborating with internal teams (IT, Security, Marketing, Operations, Workplace Services, etc) and managing contractors. Aligning all stakeholders to ensure delivery is on track. Experienced being the client interface between the business and the delivery teams. Have strong communication skills in presenting to senior stakeholders and steering groups, confidently take the business through the design process, report and guide stakeholders on the progress. Experience working with change and comms team to communicate the impact and journey to the business. Problem solving - able to manage conflict and solutionise complex project issues between internal stakeholders and external suppliers, ensuring productive outcomes. Knowledge of RIBA process and taking the business through design process Knowledge of Microsoft Word, Excel and Project Desirable: Procurement experience of managing suppliers Responsibilities Project Leadership & Delivery Excellence Support the end-to-end delivery of assigned capital projects, ensuring adherence to agreed time, cost, and quality parameters, in line with the overarching Corporate Real Estate Strategy. Act as a primary client-side point of contact for internal and external project managers, effectively representing and managing Deloitte's interests under the guidance of the Senior Manager. Stakeholder Engagement & Communication Work collaboratively with senior business stakeholders during the delivery phase, helping to build and maintain strong relationships to align projects with strategic briefs and business cases. Assist in proactively managing conflict and facilitating the resolution of complex project issues between internal stakeholders and external suppliers, ensuring productive outcomes. Contribute to stakeholder reporting, coordination, and management throughout the project delivery phase, anticipating needs and interests. Work with Procurement on commercial negotiations with supply chain partners and professional advisors, ensuring optimal value for Deloitte. Conduct high-level cost summaries, monthly budgeting, and research to provide accurate cost estimates for project delivery and business cases. Risk & Quality Management Support the Senior Manager in overseeing pre-acquisition due diligence and project assurance prior to real estate transactions, coordinating technical input from external suppliers and reporting to the Senior Manager. Support the development and improvement of governance, process, and procedures, contributing to robust frameworks. Deliverables: Responsibilities but not limited to Manage the programme delivery, governance and maintain updated documentation Manage the project budget to deliver to cost Manage project risks, issues and controls to deliver to time and quality IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company.')
We are Legends Global! Legends Global delivers world class solutions in sport, entertainment, and live events, combining international expertise with a 360 data driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values - Align, Scale, Connect, Team, Win - where every team member can thrive and make an impact. Sound like a winning formula for you? Join us! The Role We have a rare and exciting opportunity to join our team as Head of Operations. Reporting to our General Manager, you will be responsible for supporting the safe and effective operation of Vaillant Live! with specific responsibility for events and security. As part of the venue leadership team, you will be instrumental in driving the venue's strategic goals and objectives. You will be an innate leader, overseeing a dedicated team whose mission is to ensure our venue is always compliant and that all standards, policies, procedures are followed impeccably. You will own and deliver, planning and delivery of our events, paying particular attention to maintaining Legends Global's high levels of guest / client care and satisfaction. We are looking for a creative thinker, someone solution focused who will constantly explore ways to evolve the team by introducing new and innovative ways of driving success in your division. What we offer At Legends Global, hosting events is what we do best-and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan. Work hard, rest well: you'll get 25 days of annual leave plus bank holidays. We care about life outside work-our Life Assurance policy helps protect your loved ones while you focus on success. Plan for the future with our 5% pension contribution, so your golden years are all about the bucket list. HealthShield helps cover unexpected medical costs such as, dental, physio, and counselling expenses-for you and your children. We've partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing. See clearly and think big with our eye care vouchers and glasses contribution. Go green and get fit with our Cycle to Work scheme. And because great people know great people-refer a friend and get rewarded. You will be responsible for: Lead and inspire the Events, Tech, and Security Teams to deliver exceptional service and uphold the venue's vision, values, and objectives. Oversee all aspects of health, safety, and compliance, serving as the venue's Health & Safety Representative and ensuring a safe environment for staff and visitors. Manage the planning and delivery of events, providing operational leadership and acting as Executive on Duty when required. Oversee building maintenance and contractor performance, ensuring high standards of cleanliness, security, and service delivery. Manage operational budgets and contribute to the venue's strategic goals as part of the senior management team. You will have: A demonstrable career of working in Events/Estates/Facilities/Operations in Events/Stadia in a senior management position - Essential Strong knowledge of event and building management, maintenance and custodial functions in various areas including M&E, Security, House Keeping and Health & Safety - Essential Innate interpersonal skills and the ability to build strong, lasting business relationships with stakeholders at all levels - Essential Innate organisation and communication skills - Essential IT and System Literate - Essential Inclusive Workplace At Legends Global, we're shaping a greener, faster, and more innovative future for the entertainment industry - and there's never been a better time to join us. We're an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we're committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one - applications are reviewed on a rolling basis and may close early.
Jan 16, 2026
Full time
We are Legends Global! Legends Global delivers world class solutions in sport, entertainment, and live events, combining international expertise with a 360 data driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values - Align, Scale, Connect, Team, Win - where every team member can thrive and make an impact. Sound like a winning formula for you? Join us! The Role We have a rare and exciting opportunity to join our team as Head of Operations. Reporting to our General Manager, you will be responsible for supporting the safe and effective operation of Vaillant Live! with specific responsibility for events and security. As part of the venue leadership team, you will be instrumental in driving the venue's strategic goals and objectives. You will be an innate leader, overseeing a dedicated team whose mission is to ensure our venue is always compliant and that all standards, policies, procedures are followed impeccably. You will own and deliver, planning and delivery of our events, paying particular attention to maintaining Legends Global's high levels of guest / client care and satisfaction. We are looking for a creative thinker, someone solution focused who will constantly explore ways to evolve the team by introducing new and innovative ways of driving success in your division. What we offer At Legends Global, hosting events is what we do best-and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan. Work hard, rest well: you'll get 25 days of annual leave plus bank holidays. We care about life outside work-our Life Assurance policy helps protect your loved ones while you focus on success. Plan for the future with our 5% pension contribution, so your golden years are all about the bucket list. HealthShield helps cover unexpected medical costs such as, dental, physio, and counselling expenses-for you and your children. We've partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing. See clearly and think big with our eye care vouchers and glasses contribution. Go green and get fit with our Cycle to Work scheme. And because great people know great people-refer a friend and get rewarded. You will be responsible for: Lead and inspire the Events, Tech, and Security Teams to deliver exceptional service and uphold the venue's vision, values, and objectives. Oversee all aspects of health, safety, and compliance, serving as the venue's Health & Safety Representative and ensuring a safe environment for staff and visitors. Manage the planning and delivery of events, providing operational leadership and acting as Executive on Duty when required. Oversee building maintenance and contractor performance, ensuring high standards of cleanliness, security, and service delivery. Manage operational budgets and contribute to the venue's strategic goals as part of the senior management team. You will have: A demonstrable career of working in Events/Estates/Facilities/Operations in Events/Stadia in a senior management position - Essential Strong knowledge of event and building management, maintenance and custodial functions in various areas including M&E, Security, House Keeping and Health & Safety - Essential Innate interpersonal skills and the ability to build strong, lasting business relationships with stakeholders at all levels - Essential Innate organisation and communication skills - Essential IT and System Literate - Essential Inclusive Workplace At Legends Global, we're shaping a greener, faster, and more innovative future for the entertainment industry - and there's never been a better time to join us. We're an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we're committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one - applications are reviewed on a rolling basis and may close early.
Blue Legal are pleased to present an exciting opportunity to join a top-100 law firm as a Senior Business Development and Marketing Manager, based in London. The successful candidate will be responsible for leading BD and Marketing activity for the Real Estate practice group, working with partners to develop BD and Marketing activity aligned to the direction of the practice. The Responsibilities: Responsible for leading BD & Marketing activity for the Real Estate practice group, advising stakeholders and the partners on strategy. Develop strategies to drive growth, including new product offerings and managing sector marketing campaigns and client development activities. Collaborate with Partners to develop and execute strategic BD & Marketing initiatives in line with the direction of the practice and overall firm. Manage practice group and sub-group budgets, working with individual Partners to develop their personal BD & Marketing plans. Leading the entire pitch opportunities process including the go/no go decision and presentation coaching. Liaise with the BD & Marketing Director to deliver firmwide projects & initiatives. Actively develop and manage the opportunity pipeline, leading sector teams and managing key client accounts. Collaborate with the Head of PR & Communications to identify and deliver appropriate PR and communications opportunities. The Candidate: Previous experience working within a legal / professional services firm. Proven track record of leading BD & marketing at a senior level within a partnership environment. Able to build credible relationships with Partners and ability to influence accordingly. In-depth understanding of the real estate market. Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals. London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
Jan 16, 2026
Full time
Blue Legal are pleased to present an exciting opportunity to join a top-100 law firm as a Senior Business Development and Marketing Manager, based in London. The successful candidate will be responsible for leading BD and Marketing activity for the Real Estate practice group, working with partners to develop BD and Marketing activity aligned to the direction of the practice. The Responsibilities: Responsible for leading BD & Marketing activity for the Real Estate practice group, advising stakeholders and the partners on strategy. Develop strategies to drive growth, including new product offerings and managing sector marketing campaigns and client development activities. Collaborate with Partners to develop and execute strategic BD & Marketing initiatives in line with the direction of the practice and overall firm. Manage practice group and sub-group budgets, working with individual Partners to develop their personal BD & Marketing plans. Leading the entire pitch opportunities process including the go/no go decision and presentation coaching. Liaise with the BD & Marketing Director to deliver firmwide projects & initiatives. Actively develop and manage the opportunity pipeline, leading sector teams and managing key client accounts. Collaborate with the Head of PR & Communications to identify and deliver appropriate PR and communications opportunities. The Candidate: Previous experience working within a legal / professional services firm. Proven track record of leading BD & marketing at a senior level within a partnership environment. Able to build credible relationships with Partners and ability to influence accordingly. In-depth understanding of the real estate market. Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals. London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York
LOCATION: Heathrow Airport WORKING HOURS: 40 hours per week, Monday to Friday SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE The General Manager is responsible for the effective, compliant and profitable operation of the PRS service at Heathrow Airport. The role ensures the delivery of a professional, high-quality service that meets and exceeds the requirements set out in the Contract / Service Level Agreement (SLA) agreed with the client. The role holds full accountability for planning and allocation, HR and vetting, training and development, continuous improvement and innovation, safety, auditing, compliance and financial performance, while driving operational excellence and supporting business growth opportunities. KEY RESPONSIBILITIES Operational Leadership, Planning & Allocation Lead the delivery of PRS shared services function, ensuring sufficient staffing levels to meet demand, service levels, KPIs and contractual requirements are met or exceeded. Ensure effective short-, medium- and long-term planning and allocation of resources aligned to demand, productivity and budget. Act as the senior operational point of contact with the client, maintaining professional and effective day-to-day relationships. Maintain site logbooks and ensure all operational documentation is accurate, current and audit-ready. Manage third-party resources operating on behalf of the business. Financial Management P&L accountability for the front-line staff and shared service costs associated with the contract. Deliver budgetary targets, financial forecasts and margin improvement plans. Monitor expenditure and income against plan, ensuring effective cost control. Ensure accurate submission of wage sheets and that staff are paid correctly and on time. Ensure completed works are invoiced promptly and accurately. Support tender preparation and commercial submissions as required. HR, Vetting & Industrial Relations Overall responsibility for HR management, ensuring compliance with company policy and employment legislation. Oversee recruitment, selection, onboarding and security vetting, ensuring all regulatory and right-to-work requirements are completed prior to deployment. Ensure employment records are accurate, current and compliant. Lead performance management, appraisals and succession planning. Ensure disciplinary and grievance procedures are applied consistently and fairly. Lead industrial relations activity, including engagement with Trade Unions and pay negotiations where applicable. Training & Development Ensure all staff receive appropriate induction, recurrent and role-specific training. Ensure staff are competent and trained in the duties for which they are employed. Maintain training records and compliance matrices to audit standard. Support the development of future leaders through coaching and structured development plans. Safety, Compliance & Auditing Overall accountability for Health & Safety team, ensuring compliance with statutory, contractual and airport-specific requirements. Ensure Health & Safety procedures are embedded and practised by all employees. Lead incident investigations, root cause analysis and corrective actions. Conduct and oversee monthly safety, quality and compliance audits. Ensure all non-conformances are addressed promptly and effectively. Implement and maintain Quality Management Systems and continuous compliance monitoring. Continuous Improvement (CI) & Innovation Drive a culture of continuous improvement and innovation across the operation. Identify and implement improvements in service delivery, productivity, safety, quality and customer experience. Use performance data, audits and customer feedback to inform and develop specific improvement plans. Promote innovative working practices and efficiency improvements. Administration & Reporting Produce monthly operational, financial, safety and performance reports. Attend internal and client meetings as required. Respond to customer queries professionally, both verbally and in writing. Undertake investigations as requested by senior management. REQUIRED SKILLS AND EXPERIENCE Proven senior management experience within PRS, aviation, or a regulated service environment. Strong leadership capability with experience managing large, multi-skilled workforces. Sound commercial acumen with P&L responsibility. Strong planning, organisational and decision-making skills. Excellent communication and stakeholder management skills. Competent IT skills including Microsoft Excel, Word and PowerPoint. REQUIRED SKILLS AND EXPERIENCE Previous experience of primarily working in a similar role is desirable A minimum of 2 years of General Manager experience with Aviation Or 5 years' General Manager experience in Transport & Logistics Must have the right to work in the UK Must pass a DBS check Must be able to provide 5 years of reference information Must be over 18 years of age Must hold a full UK driving license QUALIFICATIONS NEBOSH / IOSH qualification (or equivalent). Demonstrable experience in Health & Safety management and auditing. Experience of HR management and industrial relations. Aviation sector experience desirable. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 16, 2026
Full time
LOCATION: Heathrow Airport WORKING HOURS: 40 hours per week, Monday to Friday SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE The General Manager is responsible for the effective, compliant and profitable operation of the PRS service at Heathrow Airport. The role ensures the delivery of a professional, high-quality service that meets and exceeds the requirements set out in the Contract / Service Level Agreement (SLA) agreed with the client. The role holds full accountability for planning and allocation, HR and vetting, training and development, continuous improvement and innovation, safety, auditing, compliance and financial performance, while driving operational excellence and supporting business growth opportunities. KEY RESPONSIBILITIES Operational Leadership, Planning & Allocation Lead the delivery of PRS shared services function, ensuring sufficient staffing levels to meet demand, service levels, KPIs and contractual requirements are met or exceeded. Ensure effective short-, medium- and long-term planning and allocation of resources aligned to demand, productivity and budget. Act as the senior operational point of contact with the client, maintaining professional and effective day-to-day relationships. Maintain site logbooks and ensure all operational documentation is accurate, current and audit-ready. Manage third-party resources operating on behalf of the business. Financial Management P&L accountability for the front-line staff and shared service costs associated with the contract. Deliver budgetary targets, financial forecasts and margin improvement plans. Monitor expenditure and income against plan, ensuring effective cost control. Ensure accurate submission of wage sheets and that staff are paid correctly and on time. Ensure completed works are invoiced promptly and accurately. Support tender preparation and commercial submissions as required. HR, Vetting & Industrial Relations Overall responsibility for HR management, ensuring compliance with company policy and employment legislation. Oversee recruitment, selection, onboarding and security vetting, ensuring all regulatory and right-to-work requirements are completed prior to deployment. Ensure employment records are accurate, current and compliant. Lead performance management, appraisals and succession planning. Ensure disciplinary and grievance procedures are applied consistently and fairly. Lead industrial relations activity, including engagement with Trade Unions and pay negotiations where applicable. Training & Development Ensure all staff receive appropriate induction, recurrent and role-specific training. Ensure staff are competent and trained in the duties for which they are employed. Maintain training records and compliance matrices to audit standard. Support the development of future leaders through coaching and structured development plans. Safety, Compliance & Auditing Overall accountability for Health & Safety team, ensuring compliance with statutory, contractual and airport-specific requirements. Ensure Health & Safety procedures are embedded and practised by all employees. Lead incident investigations, root cause analysis and corrective actions. Conduct and oversee monthly safety, quality and compliance audits. Ensure all non-conformances are addressed promptly and effectively. Implement and maintain Quality Management Systems and continuous compliance monitoring. Continuous Improvement (CI) & Innovation Drive a culture of continuous improvement and innovation across the operation. Identify and implement improvements in service delivery, productivity, safety, quality and customer experience. Use performance data, audits and customer feedback to inform and develop specific improvement plans. Promote innovative working practices and efficiency improvements. Administration & Reporting Produce monthly operational, financial, safety and performance reports. Attend internal and client meetings as required. Respond to customer queries professionally, both verbally and in writing. Undertake investigations as requested by senior management. REQUIRED SKILLS AND EXPERIENCE Proven senior management experience within PRS, aviation, or a regulated service environment. Strong leadership capability with experience managing large, multi-skilled workforces. Sound commercial acumen with P&L responsibility. Strong planning, organisational and decision-making skills. Excellent communication and stakeholder management skills. Competent IT skills including Microsoft Excel, Word and PowerPoint. REQUIRED SKILLS AND EXPERIENCE Previous experience of primarily working in a similar role is desirable A minimum of 2 years of General Manager experience with Aviation Or 5 years' General Manager experience in Transport & Logistics Must have the right to work in the UK Must pass a DBS check Must be able to provide 5 years of reference information Must be over 18 years of age Must hold a full UK driving license QUALIFICATIONS NEBOSH / IOSH qualification (or equivalent). Demonstrable experience in Health & Safety management and auditing. Experience of HR management and industrial relations. Aviation sector experience desirable. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Talent Acquisition Partner - Business/Corporate Services page is loaded Talent Acquisition Partner - Business/Corporate Servicesremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 2 Days Agojob requisition id: JR100811 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are seeking a proactive and relationship-driven Talent Acquisition Partner to join our in-house Talent Acquisition team, focusing on the recruitment of Business Services positions across our UK business.These teams include Technology (I.T), Risk, Data & Digital, Marcomms, HR & People, Accounts and Finance, Tax and Legal. What the role will entail • End-to-end Recruitment: Manage the full recruitment lifecycle for Business Services positions up to an agreed level - From briefing and sourcing through to offer management and onboarding.• Talent Sourcing: Proactively source high-calibre candidates using a range of channels - LinkedIn Recruiter, job boards, referrals, and direct headhunting.• High-Volume Recruitment: Effectively manage a large number of applications across multiple vacancies, ensuring timely communication and a streamlined process for all candidates and hiring managers.• Stakeholder Management: Build trusted relationships with hiring managers, providing consultative advice on hiring strategy, role scoping, and market insights.• Systems and Data: Confidently use ATS Workday to manage requisitions, track candidates, and maintain accurate data. Maintaining accurate records and candidate management.• Candidate Experience: Deliver an outstanding, engaging, and consistent candidate experience that reflects Knight Frank's culture and brand.• Employer Branding: Support initiatives to enhance Knight Frank's employer brand both internally and externally across all service lines.• Reporting: Provide regular recruitment updates and market insights to stakeholders and hiring managers.• Diversity & Inclusion: Embed inclusive hiring practices and champion diverse shortlists and interview panels.• Process Improvement: Identify opportunities to streamline and enhance recruitment processes and candidate engagement across service lines.• Agency Management: Build effective relationships with a small number of preferred recruitment partners where direct sourcing has not been feasible. What you will be responsible for • Recruitment for vacancies across divisions and departments at Knight Frank focusing on Business Services positions.• Partner with hiring managers to understand their requirements and to advise and deliver on their active vacancies.• Provide talent insights to hiring managers on specific sectors and skillset's as well as broader UK hiring trends. Candidate • Take responsibility for the experience of all candidates who apply for positions at Knight Frank.• Ensure our opportunities are presented to a wide range of talent and they resonate with a diverse audience who, through employer branding, identify with our purpose & values.• Screen candidates effectively and inclusively in line with our company values.• Ensure that Candidates are interviewed by a balanced and well-prepared panel, receiving a supportive, informative and efficient experience along the way.• Manage the offer process to ensure that the best candidates receive a timely offer, moving seamlessly into an onboarding process that is informative and personable.• Manage the rejection process professionally and with dignity and ensure unsuccessful candidates understand how to apply for future vacancies.• Agility and ability to roam and service different subdivisions and to be able to pick up their requirement quickly and effectively• Use LinkedIn Recruiter to source candidates and bring the best talent into our business.• Ensure that all candidates information is stored on our Applicant Tracking System and that candidates are moved through the process seamlessly.• Continually driving cost savings for the business by sourcing exceptional talent directly Team • Partner with HR and business leaders to forecast hiring needs and proactively build talent pipelines.• When required, support the Senior Talent Acquisition Partner on senior hires, market mapping and recruitment campaigns.• Contributing to a collaborative, high-performing Talent Acquisition function that supports Knight Frank's people-first culture and strategic goals. Skills & Experience Required • 2 to 3 years' recruitment experience from either a Recruitment Agency or In-house Talent Acquisition function, ideally within Professional services such as Partnerships, Real Estate or Corporate environments.• A proven track record of recruitment for Business/Corporate services roles including; Technology (I.T), Risk, Data & Digital, Marcomms, HR & People, Accounts and Finance, Tax and Legal.• Experience delivering 360-recruitment processes.• Direct Sourcing: Experience sourcing talent through passive and active channels for various business divisions, roles and levels.• Experience using the Recruitment function of ATS Workday (Desirable)• Experience managing high-volume recruitment and multiple open roles simultaneously to tight deadlines.• Ability to influence and manage external and internal stakeholders up to senior management.• Excellent organisational skills, working efficiently alone and as a part of a wider team. Personal Skills • Ability to balance speed, quality, and candidate fit.• Passionate about delivering a premium candidate and hiring manager experience.• Commitment to diversity, equity, and inclusion in hiring.• A true team player who thrives in a supportive, fast paced, people-focused environment.• Calm under pressure, adaptable, and solution-focused when managing a busy workload.• Represent the Knight Frank brand with integrity, discretion, and professionalism at all times.• Keen to learn about different business areas, people, and market trends.• Confident in building rapport, influencing
Jan 16, 2026
Full time
Talent Acquisition Partner - Business/Corporate Services page is loaded Talent Acquisition Partner - Business/Corporate Servicesremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 2 Days Agojob requisition id: JR100811 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role We are seeking a proactive and relationship-driven Talent Acquisition Partner to join our in-house Talent Acquisition team, focusing on the recruitment of Business Services positions across our UK business.These teams include Technology (I.T), Risk, Data & Digital, Marcomms, HR & People, Accounts and Finance, Tax and Legal. What the role will entail • End-to-end Recruitment: Manage the full recruitment lifecycle for Business Services positions up to an agreed level - From briefing and sourcing through to offer management and onboarding.• Talent Sourcing: Proactively source high-calibre candidates using a range of channels - LinkedIn Recruiter, job boards, referrals, and direct headhunting.• High-Volume Recruitment: Effectively manage a large number of applications across multiple vacancies, ensuring timely communication and a streamlined process for all candidates and hiring managers.• Stakeholder Management: Build trusted relationships with hiring managers, providing consultative advice on hiring strategy, role scoping, and market insights.• Systems and Data: Confidently use ATS Workday to manage requisitions, track candidates, and maintain accurate data. Maintaining accurate records and candidate management.• Candidate Experience: Deliver an outstanding, engaging, and consistent candidate experience that reflects Knight Frank's culture and brand.• Employer Branding: Support initiatives to enhance Knight Frank's employer brand both internally and externally across all service lines.• Reporting: Provide regular recruitment updates and market insights to stakeholders and hiring managers.• Diversity & Inclusion: Embed inclusive hiring practices and champion diverse shortlists and interview panels.• Process Improvement: Identify opportunities to streamline and enhance recruitment processes and candidate engagement across service lines.• Agency Management: Build effective relationships with a small number of preferred recruitment partners where direct sourcing has not been feasible. What you will be responsible for • Recruitment for vacancies across divisions and departments at Knight Frank focusing on Business Services positions.• Partner with hiring managers to understand their requirements and to advise and deliver on their active vacancies.• Provide talent insights to hiring managers on specific sectors and skillset's as well as broader UK hiring trends. Candidate • Take responsibility for the experience of all candidates who apply for positions at Knight Frank.• Ensure our opportunities are presented to a wide range of talent and they resonate with a diverse audience who, through employer branding, identify with our purpose & values.• Screen candidates effectively and inclusively in line with our company values.• Ensure that Candidates are interviewed by a balanced and well-prepared panel, receiving a supportive, informative and efficient experience along the way.• Manage the offer process to ensure that the best candidates receive a timely offer, moving seamlessly into an onboarding process that is informative and personable.• Manage the rejection process professionally and with dignity and ensure unsuccessful candidates understand how to apply for future vacancies.• Agility and ability to roam and service different subdivisions and to be able to pick up their requirement quickly and effectively• Use LinkedIn Recruiter to source candidates and bring the best talent into our business.• Ensure that all candidates information is stored on our Applicant Tracking System and that candidates are moved through the process seamlessly.• Continually driving cost savings for the business by sourcing exceptional talent directly Team • Partner with HR and business leaders to forecast hiring needs and proactively build talent pipelines.• When required, support the Senior Talent Acquisition Partner on senior hires, market mapping and recruitment campaigns.• Contributing to a collaborative, high-performing Talent Acquisition function that supports Knight Frank's people-first culture and strategic goals. Skills & Experience Required • 2 to 3 years' recruitment experience from either a Recruitment Agency or In-house Talent Acquisition function, ideally within Professional services such as Partnerships, Real Estate or Corporate environments.• A proven track record of recruitment for Business/Corporate services roles including; Technology (I.T), Risk, Data & Digital, Marcomms, HR & People, Accounts and Finance, Tax and Legal.• Experience delivering 360-recruitment processes.• Direct Sourcing: Experience sourcing talent through passive and active channels for various business divisions, roles and levels.• Experience using the Recruitment function of ATS Workday (Desirable)• Experience managing high-volume recruitment and multiple open roles simultaneously to tight deadlines.• Ability to influence and manage external and internal stakeholders up to senior management.• Excellent organisational skills, working efficiently alone and as a part of a wider team. Personal Skills • Ability to balance speed, quality, and candidate fit.• Passionate about delivering a premium candidate and hiring manager experience.• Commitment to diversity, equity, and inclusion in hiring.• A true team player who thrives in a supportive, fast paced, people-focused environment.• Calm under pressure, adaptable, and solution-focused when managing a busy workload.• Represent the Knight Frank brand with integrity, discretion, and professionalism at all times.• Keen to learn about different business areas, people, and market trends.• Confident in building rapport, influencing
