Hospitality Host (Temporary) 13.00 per hour Office-Based - Various Shifts, Monday-Saturday (8am-6pm) A prestigious car showroom in Chiswick is seeking a professional and enthusiastic Temporary Hospitality Host to deliver a first-class experience for clients and visitors. Key Responsibilities: Warmly welcoming and assisting all guests and visitors with confidence and professionalism Preparing and serving refreshments (tea, coffee, water, etc.) Maintaining showroom presentation, including light housekeeping (emptying the dishwasher, ensuring tidiness) Flexibility to work Saturdays as required About You: Previous experience in a host, or front-of-house role is desirable Professional, confident, and customer-focused Reliable, well-presented, and able to work in a fast-paced environment Available immediately for temporary shifts If you're a proactive and personable hospitality host who takes pride in delivering outstanding service, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jan 22, 2026
Seasonal
Hospitality Host (Temporary) 13.00 per hour Office-Based - Various Shifts, Monday-Saturday (8am-6pm) A prestigious car showroom in Chiswick is seeking a professional and enthusiastic Temporary Hospitality Host to deliver a first-class experience for clients and visitors. Key Responsibilities: Warmly welcoming and assisting all guests and visitors with confidence and professionalism Preparing and serving refreshments (tea, coffee, water, etc.) Maintaining showroom presentation, including light housekeeping (emptying the dishwasher, ensuring tidiness) Flexibility to work Saturdays as required About You: Previous experience in a host, or front-of-house role is desirable Professional, confident, and customer-focused Reliable, well-presented, and able to work in a fast-paced environment Available immediately for temporary shifts If you're a proactive and personable hospitality host who takes pride in delivering outstanding service, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
A healthcare trust in Hampshire is seeking a Consultant Intensivist/Anaesthetist to join their critical care teams. You will play a pivotal role in expanding critical care services while ensuring safe and effective patient care. Applicants must have full GMC registration and advanced training in intensive care and anaesthetics. This role offers a 10 PA contract with opportunities for professional development and participation in clinical governance. Join a team dedicated to outstanding patient care across multiple hospital sites.
Jan 22, 2026
Full time
A healthcare trust in Hampshire is seeking a Consultant Intensivist/Anaesthetist to join their critical care teams. You will play a pivotal role in expanding critical care services while ensuring safe and effective patient care. Applicants must have full GMC registration and advanced training in intensive care and anaesthetics. This role offers a 10 PA contract with opportunities for professional development and participation in clinical governance. Join a team dedicated to outstanding patient care across multiple hospital sites.
NXTGEN is excited to be partnering with a well known and very successful local firm who are looking to create a brand new Personal Tax Director position to join their thriving Personal Client team. This is a rare opportunity to take ownership of a high profile portfolio, make a real impact, and accelerate your career with a genuine progression pathway to Partner. As Personal Tax Director, you'll be joining a team that values expertise, innovation, and client focused service, offering a platform to implement your ideas, shape strategy, and work with some of the firm's most complex and rewarding clients, including high net worth individuals, medical professionals, and private clients with intricate financial structures. What the role involves as Personal Tax Director: Lead on a diverse portfolio, delivering proactive, sophisticated personal tax planning and advisory services. Advising on complex matters including trusts, estate planning, succession planning, capital gains, inheritance tax, and residency issues. Reviewing and signing off personal tax returns and other critical client documents, ensuring compliance and technical excellence. Mentoring and developing the already successful private client tax team. Driving business and department growth by identifying opportunities for new work and building strong client relationships. Managing portfolio performance, including fee proposals, WIP, invoicing, and achieving revenue targets. What my client is looking for: ACA, CTA, or equivalent professional qualification with substantial experience in personal tax advisory. Proven track record managing HNWI and private client portfolios. In depth technical knowledge across trusts, estate planning, CGT, IHT, residency, and succession planning. Strong leadership skills, with experience mentoring and developing teams. Excellent communication and relationship-building skills, capable of inspiring confidence in clients and colleagues. This is more than just a senior leadership role. As Personal Tax Director, you'll have key influence and be able to make your mark within a supportive and ambitious team. The successful candidate will have a role built around their strengths and experience, with an individual pathway to Partner level, and the opportunity to shape strategy and develop the Private Client service offering. If you're an ambitious Personal Tax Director seeking a role that combines technical challenge, client variety, and career growth, please get in touch with Annie. Salary is competitive and dependent on experience.
Jan 22, 2026
Full time
NXTGEN is excited to be partnering with a well known and very successful local firm who are looking to create a brand new Personal Tax Director position to join their thriving Personal Client team. This is a rare opportunity to take ownership of a high profile portfolio, make a real impact, and accelerate your career with a genuine progression pathway to Partner. As Personal Tax Director, you'll be joining a team that values expertise, innovation, and client focused service, offering a platform to implement your ideas, shape strategy, and work with some of the firm's most complex and rewarding clients, including high net worth individuals, medical professionals, and private clients with intricate financial structures. What the role involves as Personal Tax Director: Lead on a diverse portfolio, delivering proactive, sophisticated personal tax planning and advisory services. Advising on complex matters including trusts, estate planning, succession planning, capital gains, inheritance tax, and residency issues. Reviewing and signing off personal tax returns and other critical client documents, ensuring compliance and technical excellence. Mentoring and developing the already successful private client tax team. Driving business and department growth by identifying opportunities for new work and building strong client relationships. Managing portfolio performance, including fee proposals, WIP, invoicing, and achieving revenue targets. What my client is looking for: ACA, CTA, or equivalent professional qualification with substantial experience in personal tax advisory. Proven track record managing HNWI and private client portfolios. In depth technical knowledge across trusts, estate planning, CGT, IHT, residency, and succession planning. Strong leadership skills, with experience mentoring and developing teams. Excellent communication and relationship-building skills, capable of inspiring confidence in clients and colleagues. This is more than just a senior leadership role. As Personal Tax Director, you'll have key influence and be able to make your mark within a supportive and ambitious team. The successful candidate will have a role built around their strengths and experience, with an individual pathway to Partner level, and the opportunity to shape strategy and develop the Private Client service offering. If you're an ambitious Personal Tax Director seeking a role that combines technical challenge, client variety, and career growth, please get in touch with Annie. Salary is competitive and dependent on experience.
Job Title: Safety and Compliance Deputy Manager Location: Oxford Hours: Full-time, 08 00, Monday to Friday, office-based Salary range: £50k-£60k DOE Role Purpose: The Safety and Compliance Deputy Manager will support the company in ensuring full regulatory and operational compliance across all aviation safety and business operations. This role provides critical support to Department Heads and the Senior Leadership Team (SLT) to ensure safety-critical systems for private jet operations are fully compliant with aviation regulations, company policies, and industry best practices. Key Responsibilities: Support full regulatory compliance across all company aviation procedures, policies, and operational activities. Assist Department Heads in fulfilling their compliance responsibilities, including safety, quality, and regulatory requirements. Plan and conduct scheduled and ad hoc audits and inspections of safety-critical systems, aircraft operations, and ground handling processes. Compile detailed audit reports, identify non-conformities, and highlight opportunities for system improvements. Support managers with root cause analysis of findings and development of corrective action plans, ensuring regulatory and company standards are met. Review corrective action plans for accuracy and effectiveness; track their implementation and escalate unresolved issues to the Compliance Monitoring Manager (CMM). Maintain accurate documentation, audit records, and checklists within the company compliance monitoring system. Represent the compliance function at Safety Action Groups, Safety Review Boards, and other internal/external forums relevant to aviation operations. Ensure all findings and corrective actions related to aircraft, operations, and facilities are addressed in line with aviation safety standards. Perform other duties as reasonably requested by the CMM or SLT, supporting safe, compliant, and efficient private jet operations. Requirements & Attributes: Strong understanding of aviation regulatory compliance, ideally including EASA/CAA regulations and Part 145 or equivalent. Experience in auditing, inspections, and compliance reporting in aviation or high-risk operational environments. Excellent organisational skills and attention to detail. Ability to communicate effectively across all levels of the organisation, including flight operations, engineering, and management teams. Proactive, solutions-focused, and able to work independently while supporting multiple departments. Strong analytical and problem-solving abilities, with experience in risk management and safety monitoring.
Jan 22, 2026
Full time
Job Title: Safety and Compliance Deputy Manager Location: Oxford Hours: Full-time, 08 00, Monday to Friday, office-based Salary range: £50k-£60k DOE Role Purpose: The Safety and Compliance Deputy Manager will support the company in ensuring full regulatory and operational compliance across all aviation safety and business operations. This role provides critical support to Department Heads and the Senior Leadership Team (SLT) to ensure safety-critical systems for private jet operations are fully compliant with aviation regulations, company policies, and industry best practices. Key Responsibilities: Support full regulatory compliance across all company aviation procedures, policies, and operational activities. Assist Department Heads in fulfilling their compliance responsibilities, including safety, quality, and regulatory requirements. Plan and conduct scheduled and ad hoc audits and inspections of safety-critical systems, aircraft operations, and ground handling processes. Compile detailed audit reports, identify non-conformities, and highlight opportunities for system improvements. Support managers with root cause analysis of findings and development of corrective action plans, ensuring regulatory and company standards are met. Review corrective action plans for accuracy and effectiveness; track their implementation and escalate unresolved issues to the Compliance Monitoring Manager (CMM). Maintain accurate documentation, audit records, and checklists within the company compliance monitoring system. Represent the compliance function at Safety Action Groups, Safety Review Boards, and other internal/external forums relevant to aviation operations. Ensure all findings and corrective actions related to aircraft, operations, and facilities are addressed in line with aviation safety standards. Perform other duties as reasonably requested by the CMM or SLT, supporting safe, compliant, and efficient private jet operations. Requirements & Attributes: Strong understanding of aviation regulatory compliance, ideally including EASA/CAA regulations and Part 145 or equivalent. Experience in auditing, inspections, and compliance reporting in aviation or high-risk operational environments. Excellent organisational skills and attention to detail. Ability to communicate effectively across all levels of the organisation, including flight operations, engineering, and management teams. Proactive, solutions-focused, and able to work independently while supporting multiple departments. Strong analytical and problem-solving abilities, with experience in risk management and safety monitoring.
This is an exciting and impactful new income generating role where you'll have the opportunity to be part of Maudsley Charity's expert team leading innovative care and solutions for mental health at a time of urgent need. Job details Location Hybrid - home-based and at Ortus, Denmark Hill Hours of work 37.5 Contract Permanent January 21, 2026 The role Maudsley Charity is entering a new chapter of growth and renewal. We are now seeking a dynamic Head of Development to lead on identifying and building collaborative funding opportunities, to strengthen our work on community fundraising and with the potential to explore expansion in legacy giving. As Head of Development, you will lead the Charity's income generation strategy, focusing on collaborative funding opportunities and diversifying income streams. Reporting to the Director of Programmes and working closely with the Head of Communications, you will lead on income generation and development opportunities is support of our vision. Key Responsibilities Develop and deliver a strategy to grow our income through collaborative funding and partnerships. Build and maintain strong relationships with funders, stakeholders, and partners. Lead on securing significant grants from Trusts and Foundations for innovative projects. Oversee community fundraising activity and explore legacy giving initiatives. Manage a small in-house team and outsourced fundraising resources. Monitor and report on fundraising performance, ensuring compliance with regulations. Represent the charity externally and contribute to organisational strategy. We are based in our vibrant offices in ORTUS, Denmark Hill, a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few): Hybrid working, 50% spent with the team at ORTUS/onsite each week and 50% at home/offsite. 25 days annual leave (Pro-rata), with a further one day after 3 years' service and a further one day after 5 years' service. Plus, additional non-working office closure days over the Christmas period. Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution. As a charity, we welcome and value diverse experiences, voices and perspectives, particularly those who come from minoritised communities and/or have direct experience of living with mental illness or a carer for someone living with mental illness. How to apply The application process is CV and answers to three qualifying questions. For further details including the full candidate pack, and qualifying questions you will need to complete as part of a formal application, please send your up-to-date CV to Philippa at Charity People . Closing date for applications: 5pm, Wednesday 21st January 2026 Interviews: First round: w/c 9th February 2026; Final interviews: w/c 16th February 2026
Jan 22, 2026
Full time
This is an exciting and impactful new income generating role where you'll have the opportunity to be part of Maudsley Charity's expert team leading innovative care and solutions for mental health at a time of urgent need. Job details Location Hybrid - home-based and at Ortus, Denmark Hill Hours of work 37.5 Contract Permanent January 21, 2026 The role Maudsley Charity is entering a new chapter of growth and renewal. We are now seeking a dynamic Head of Development to lead on identifying and building collaborative funding opportunities, to strengthen our work on community fundraising and with the potential to explore expansion in legacy giving. As Head of Development, you will lead the Charity's income generation strategy, focusing on collaborative funding opportunities and diversifying income streams. Reporting to the Director of Programmes and working closely with the Head of Communications, you will lead on income generation and development opportunities is support of our vision. Key Responsibilities Develop and deliver a strategy to grow our income through collaborative funding and partnerships. Build and maintain strong relationships with funders, stakeholders, and partners. Lead on securing significant grants from Trusts and Foundations for innovative projects. Oversee community fundraising activity and explore legacy giving initiatives. Manage a small in-house team and outsourced fundraising resources. Monitor and report on fundraising performance, ensuring compliance with regulations. Represent the charity externally and contribute to organisational strategy. We are based in our vibrant offices in ORTUS, Denmark Hill, a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few): Hybrid working, 50% spent with the team at ORTUS/onsite each week and 50% at home/offsite. 25 days annual leave (Pro-rata), with a further one day after 3 years' service and a further one day after 5 years' service. Plus, additional non-working office closure days over the Christmas period. Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution. As a charity, we welcome and value diverse experiences, voices and perspectives, particularly those who come from minoritised communities and/or have direct experience of living with mental illness or a carer for someone living with mental illness. How to apply The application process is CV and answers to three qualifying questions. For further details including the full candidate pack, and qualifying questions you will need to complete as part of a formal application, please send your up-to-date CV to Philippa at Charity People . Closing date for applications: 5pm, Wednesday 21st January 2026 Interviews: First round: w/c 9th February 2026; Final interviews: w/c 16th February 2026
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Jan 22, 2026
Full time
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Senior Ecologist Location: Derby (office-based with hybrid working) Salary: 33,000 - 40,000 DOE Benefits Competitive salary dependent on experience Generous annual leave allowance plus bank holidays Paid professional memberships and CPD support Clear progression pathway within a growing consultancy Flexible and hybrid working options Supportive, friendly team culture Pension scheme The Role Our client, a well-established and growing ecological consultancy, is seeking an experienced Senior Ecologist to join their Derby office. This is an excellent opportunity for a motivated ecologist looking to take the next step in their career within a supportive and forward-thinking environment. You will play a key role in managing ecological projects from inception through to completion, supporting junior staff, and contributing to the continued success and growth of the team. Key Responsibilities Managing and delivering a range of ecological projects Undertaking and overseeing UKHab, protected species, and botanical surveys Producing high-quality technical reports, including PEAs, EcIAs, and mitigation strategies Liaising with clients, planners, and other stakeholders Mentoring and supporting graduate and assistant ecologists Ensuring projects are delivered on time and within budget About You Degree in Ecology or a related discipline Minimum 4-5 years' experience in ecological consultancy Strong report-writing and project management skills Membership of CIEEM (or working towards) One or more protected species licences desirable Full UK driving licence Please contact James Hardie at Penguin Recruitment for more information.
Jan 22, 2026
Full time
Senior Ecologist Location: Derby (office-based with hybrid working) Salary: 33,000 - 40,000 DOE Benefits Competitive salary dependent on experience Generous annual leave allowance plus bank holidays Paid professional memberships and CPD support Clear progression pathway within a growing consultancy Flexible and hybrid working options Supportive, friendly team culture Pension scheme The Role Our client, a well-established and growing ecological consultancy, is seeking an experienced Senior Ecologist to join their Derby office. This is an excellent opportunity for a motivated ecologist looking to take the next step in their career within a supportive and forward-thinking environment. You will play a key role in managing ecological projects from inception through to completion, supporting junior staff, and contributing to the continued success and growth of the team. Key Responsibilities Managing and delivering a range of ecological projects Undertaking and overseeing UKHab, protected species, and botanical surveys Producing high-quality technical reports, including PEAs, EcIAs, and mitigation strategies Liaising with clients, planners, and other stakeholders Mentoring and supporting graduate and assistant ecologists Ensuring projects are delivered on time and within budget About You Degree in Ecology or a related discipline Minimum 4-5 years' experience in ecological consultancy Strong report-writing and project management skills Membership of CIEEM (or working towards) One or more protected species licences desirable Full UK driving licence Please contact James Hardie at Penguin Recruitment for more information.
Partner, Head of CDD, EDD and Customer Screening page is loaded Partner, Head of CDD, EDD and Customer Screeningremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR101003 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Who we are At Knight Frank, we believe that property is personal. We're a collaborative partnership with over 125 years of experience leading the property industry and 740 offices in more than 50 international territories, having advised on more than 500 billion pounds of real estate.But more than anything, we're experts. From luxurious residential developments to iconic skyscrapers, prestigious landmarks to historical rural estates, we're operating at the top of our field, influencing the fabric of communities and shaping the skylines of tomorrow.For you, that means unrivalled opportunities to grow, develop, and succeed in a rewarding career. It means control of your own destiny, the freedom to impact, and all the tools you need to become an expert in your own right. Role Overview The Deputy MLRO will support the MLRO in managing the company's Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) framework, ensuring compliance with Money Laundering Regulations and industry standards. This role involves oversight of customer due diligence, transaction monitoring, suspicious activity reporting, and regulatory engagement, acting as a key point of escalation for financial crime risk matters. Key Responsibilities Regulatory Compliance & Reporting + Assist the MLRO in fulfilling statutory obligations under AML/CTF regulations. + Prepare and submit Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) when required. + Maintain accurate records of all AML/CTF activities and ensure timely reporting. Risk Management & Oversight + Support the development and implementation of the financial crime risk framework. + Oversee high-risk client reviews and escalation processes. + Monitor regulatory developments and advise on necessary policy updates. Operational Leadership + Act as deputy in the absence of the MLRO, ensuring continuity of compliance operations. + Provide guidance to business units on AML/CTF requirements. Training & Awareness + Deliver AML training across the organization. + Promote a strong compliance culture and awareness of financial crime risks. Stakeholder Engagement + Liaise law enforcement, and internal stakeholders on AML matters. + Support audits and regulatory inspections. Skills & Experience Strong knowledge of UK AML/CTF regulations and real estate sector risks. Experience in financial crime compliance, preferably within real estate or financial services. Excellent analytical and investigative skills. Strong communication and stakeholder management abilities. Qualifications ICA Diploma in AML or CAMS certification preferred. Degree in Law, Finance, Business, or related field.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Jan 22, 2026
Full time
Partner, Head of CDD, EDD and Customer Screening page is loaded Partner, Head of CDD, EDD and Customer Screeningremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR101003 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Who we are At Knight Frank, we believe that property is personal. We're a collaborative partnership with over 125 years of experience leading the property industry and 740 offices in more than 50 international territories, having advised on more than 500 billion pounds of real estate.But more than anything, we're experts. From luxurious residential developments to iconic skyscrapers, prestigious landmarks to historical rural estates, we're operating at the top of our field, influencing the fabric of communities and shaping the skylines of tomorrow.For you, that means unrivalled opportunities to grow, develop, and succeed in a rewarding career. It means control of your own destiny, the freedom to impact, and all the tools you need to become an expert in your own right. Role Overview The Deputy MLRO will support the MLRO in managing the company's Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) framework, ensuring compliance with Money Laundering Regulations and industry standards. This role involves oversight of customer due diligence, transaction monitoring, suspicious activity reporting, and regulatory engagement, acting as a key point of escalation for financial crime risk matters. Key Responsibilities Regulatory Compliance & Reporting + Assist the MLRO in fulfilling statutory obligations under AML/CTF regulations. + Prepare and submit Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) when required. + Maintain accurate records of all AML/CTF activities and ensure timely reporting. Risk Management & Oversight + Support the development and implementation of the financial crime risk framework. + Oversee high-risk client reviews and escalation processes. + Monitor regulatory developments and advise on necessary policy updates. Operational Leadership + Act as deputy in the absence of the MLRO, ensuring continuity of compliance operations. + Provide guidance to business units on AML/CTF requirements. Training & Awareness + Deliver AML training across the organization. + Promote a strong compliance culture and awareness of financial crime risks. Stakeholder Engagement + Liaise law enforcement, and internal stakeholders on AML matters. + Support audits and regulatory inspections. Skills & Experience Strong knowledge of UK AML/CTF regulations and real estate sector risks. Experience in financial crime compliance, preferably within real estate or financial services. Excellent analytical and investigative skills. Strong communication and stakeholder management abilities. Qualifications ICA Diploma in AML or CAMS certification preferred. Degree in Law, Finance, Business, or related field.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Operations/Office Manager Edinburgh Are you an organised, proactive, and people-focused professional looking to be at the heart of a busy and growing planning and development consultancy? A well-established independent planning practice that provides expert advice across a wide range of development projects in the UK is looking for an Operations / Office Manager to support its day-to-day operations and contribute to continued growth. This is a varied and hands-on role reporting to senior leadership, working closely with the project team to ensure smooth internal operations and excellent client support. About the Organisation The business is an independent, chartered planning and development consultancy that works across the private and public sectors, delivering bespoke planning strategy, applications, project management and advisory services. Known for a personable, professional and proactive approach, the team prides itself on going the extra mile to support a wide range of development projects from initiation through to completion. Role Overview - Key Responsibilities Manage and input project enquiries and live jobs into the company management system, ensuring accuracy and timely updates. Work with the planning and project teams to help timetable staff resources and support efficient project delivery. Assist in the development and implementation of internal processes and efficiencies to support business growth. Provide general administrative support across the office, including document management and team coordination. Act as PA to the Managing Director and staff as required, supporting diaries, meetings, correspondence and internal communications. Ideal Candidate Strong organisational skills with the ability to manage competing priorities. Excellent communication skills, both written and verbal. Comfortable using business systems and databases, with a willingness to learn new technology. A proactive team player who enjoys supporting colleagues and improving ways of working. Previous experience in office management, project coordination, or administration in a professional services environment is desirable but not essential. Why This Role? This position offers an excellent opportunity to join a friendly, ambitious consultancy where you will make a significant impact on the company's operational success. You will work across teams, build strong internal relationships, and be part of a practice that values professionalism, collaboration and personal development.
Jan 22, 2026
Full time
Operations/Office Manager Edinburgh Are you an organised, proactive, and people-focused professional looking to be at the heart of a busy and growing planning and development consultancy? A well-established independent planning practice that provides expert advice across a wide range of development projects in the UK is looking for an Operations / Office Manager to support its day-to-day operations and contribute to continued growth. This is a varied and hands-on role reporting to senior leadership, working closely with the project team to ensure smooth internal operations and excellent client support. About the Organisation The business is an independent, chartered planning and development consultancy that works across the private and public sectors, delivering bespoke planning strategy, applications, project management and advisory services. Known for a personable, professional and proactive approach, the team prides itself on going the extra mile to support a wide range of development projects from initiation through to completion. Role Overview - Key Responsibilities Manage and input project enquiries and live jobs into the company management system, ensuring accuracy and timely updates. Work with the planning and project teams to help timetable staff resources and support efficient project delivery. Assist in the development and implementation of internal processes and efficiencies to support business growth. Provide general administrative support across the office, including document management and team coordination. Act as PA to the Managing Director and staff as required, supporting diaries, meetings, correspondence and internal communications. Ideal Candidate Strong organisational skills with the ability to manage competing priorities. Excellent communication skills, both written and verbal. Comfortable using business systems and databases, with a willingness to learn new technology. A proactive team player who enjoys supporting colleagues and improving ways of working. Previous experience in office management, project coordination, or administration in a professional services environment is desirable but not essential. Why This Role? This position offers an excellent opportunity to join a friendly, ambitious consultancy where you will make a significant impact on the company's operational success. You will work across teams, build strong internal relationships, and be part of a practice that values professionalism, collaboration and personal development.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Work"with SMEs to develop and build Technical Cyber Training content" Be responsible for "communications relating to Technical Training Report on status and completion rates to Senior Leadership" Evangelize the Secure Development Lifecycle (SDL) and all related training across Sky and Comcast" Work with Senior Leadership to develop a roadmap for all Technical Training Liaise with and communicate with the development and tech community for feedback and continuous improvement. Vendor management of" third par ty "providers such as" Codebashing / Checkmarx " What you'll bring Previous "experience in Cyber Security/ Information Security. Previous "experience in technical"training role Experience and Knowledge of DevEx "Working Knowledge of"Articulate/Storyline or similar technologies. "Knowledge of"Application Security." "The ability to manage and build relationships with different stakeholders." Excellent verbal and written communication skills." Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley/Livingston/Leeds We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 22, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Work"with SMEs to develop and build Technical Cyber Training content" Be responsible for "communications relating to Technical Training Report on status and completion rates to Senior Leadership" Evangelize the Secure Development Lifecycle (SDL) and all related training across Sky and Comcast" Work with Senior Leadership to develop a roadmap for all Technical Training Liaise with and communicate with the development and tech community for feedback and continuous improvement. Vendor management of" third par ty "providers such as" Codebashing / Checkmarx " What you'll bring Previous "experience in Cyber Security/ Information Security. Previous "experience in technical"training role Experience and Knowledge of DevEx "Working Knowledge of"Articulate/Storyline or similar technologies. "Knowledge of"Application Security." "The ability to manage and build relationships with different stakeholders." Excellent verbal and written communication skills." Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley/Livingston/Leeds We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join J.P.Morgan to drive innovation, deliver financial solutions, and support clients in achieving their business goals. As a Client Service Account Manager Senior Associate - Spanish in thePayments team, you will be responsible for delivering best in class service and strives to achieve 100% client satisfaction by building deep and meaningful relationships with key contacts within a client's organization. You will develop an excellent understanding of the client's primary business, the products and services they receive from J.P. Morgan and collaborate with other J.P Morgan key stakeholders to ensure we provide a seamless client experience. Promote use of our electronic service tools to allow Clients to easily find the payment related information they require, and also participate in and support Job responsibilities Manage the Client experience across all aspects of their day to day relationship with JPMorgan Payments Maintain an accurate and active service temperature check for all Clients within the portfolio Identify and remediate service issues that impact the Client and escalate potential risk associated with Client activities Understand organizational structure in order to be able to communicate and remediate Client impacting issues promptly and effectively Understand the Client's business to anticipate their servicing needs and provide appropriate support and solutions (become the Client's champion) Assist in developing and executing jointly agreed service plans that focus on process improvements for Clients Required qualifications, capabilities, and skills Fluency in Spanish Strong Customer-facing / relationship management experience in similar area Excellent verbal and written communication skills, including executive communication skills Ability to develop and mobilize internal network, key stakeholders and associated resources Keen interest in the Banking digital technology transformation agenda Strong organizational skills; ability to manage multiple priorities whilst meeting deadlines
Jan 22, 2026
Full time
Join J.P.Morgan to drive innovation, deliver financial solutions, and support clients in achieving their business goals. As a Client Service Account Manager Senior Associate - Spanish in thePayments team, you will be responsible for delivering best in class service and strives to achieve 100% client satisfaction by building deep and meaningful relationships with key contacts within a client's organization. You will develop an excellent understanding of the client's primary business, the products and services they receive from J.P. Morgan and collaborate with other J.P Morgan key stakeholders to ensure we provide a seamless client experience. Promote use of our electronic service tools to allow Clients to easily find the payment related information they require, and also participate in and support Job responsibilities Manage the Client experience across all aspects of their day to day relationship with JPMorgan Payments Maintain an accurate and active service temperature check for all Clients within the portfolio Identify and remediate service issues that impact the Client and escalate potential risk associated with Client activities Understand organizational structure in order to be able to communicate and remediate Client impacting issues promptly and effectively Understand the Client's business to anticipate their servicing needs and provide appropriate support and solutions (become the Client's champion) Assist in developing and executing jointly agreed service plans that focus on process improvements for Clients Required qualifications, capabilities, and skills Fluency in Spanish Strong Customer-facing / relationship management experience in similar area Excellent verbal and written communication skills, including executive communication skills Ability to develop and mobilize internal network, key stakeholders and associated resources Keen interest in the Banking digital technology transformation agenda Strong organizational skills; ability to manage multiple priorities whilst meeting deadlines
PHOENIX Medical Supplies Ltd.
Stanley, County Durham
Are you an experienced Administrator who is looking for a new career? Do you pride yourself on being reliable in your work and are competent in MS Office Applications? Have you an interest in helping your community with its health? If you answered yes to the above questions and you have a can do attitude then please read on and apply as we are really interested in speaking with you! About Us PHOENIX Healthcare Distribution is a national full-line pharmaceutical wholesaler with a network of distribution centres nationwide. We pride ourselves on delivering a high quality supply chain service to our customers, who include pharmacy, GPs, and hospitals. All of our depots are licensed by the MHRA, and comply with BSI ISO Quality and Environmental standards. We operate twice daily deliveries from our distribution centres across Monday to Friday and on a Saturday morning, and our local teams are supported by a centralised function team, primarily from our Head Office in Runcorn. About the opportunity We are currently looking for a Senior Administrator to work within our Wakefield Depot, you will be working as part of a team in a busy distribution centre, under the guidance and supervision of the Depot Manager. Key responsibilities are to assist with the work load in the Depot where you will be responsible for answering telephones and responding to emails, sorting and distributing incoming post and organising outgoing post, checking and scanning employees expenses and photocopying, scanning and printing various documents. You will come to this role with proven work experience coupled with administrative skills gained in an office environment with experience of working as part of a busy multitasking team. Salary £26,000-£30,000 depending on experience Working Pattern Full time for 37.5 hours per week Monday - Friday 09:00-17:00 Training and Support You will receive a comprehensive induction from the Learning and Development Facilitators. Benefits We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes: 22 days paid annual leave plus bank holidays, rising with length of service Access to High Street discounts Free Parking Employee Assistance Programme Contributory Pension Scheme Accredited Training Programmes Essential Skills/Experience Competent user of all MS Office Applications to intermediate level High level of accuracy and attention to detail Excellent verbal, numerical and written communication skills Ability to prioritise ever-changing/conflicting workload Excellent organisation and time management ability Proactive approach to problem solving Desirable Knowledge of the Supply Chain/Wholesale industry Experience working in an administration role Who we want Our ideal candidate will be organised and self-motivated so if this sounds like you we are very keen to speak to you to discuss our opportunity further. You can apply here online by completing our short application.
Jan 22, 2026
Full time
Are you an experienced Administrator who is looking for a new career? Do you pride yourself on being reliable in your work and are competent in MS Office Applications? Have you an interest in helping your community with its health? If you answered yes to the above questions and you have a can do attitude then please read on and apply as we are really interested in speaking with you! About Us PHOENIX Healthcare Distribution is a national full-line pharmaceutical wholesaler with a network of distribution centres nationwide. We pride ourselves on delivering a high quality supply chain service to our customers, who include pharmacy, GPs, and hospitals. All of our depots are licensed by the MHRA, and comply with BSI ISO Quality and Environmental standards. We operate twice daily deliveries from our distribution centres across Monday to Friday and on a Saturday morning, and our local teams are supported by a centralised function team, primarily from our Head Office in Runcorn. About the opportunity We are currently looking for a Senior Administrator to work within our Wakefield Depot, you will be working as part of a team in a busy distribution centre, under the guidance and supervision of the Depot Manager. Key responsibilities are to assist with the work load in the Depot where you will be responsible for answering telephones and responding to emails, sorting and distributing incoming post and organising outgoing post, checking and scanning employees expenses and photocopying, scanning and printing various documents. You will come to this role with proven work experience coupled with administrative skills gained in an office environment with experience of working as part of a busy multitasking team. Salary £26,000-£30,000 depending on experience Working Pattern Full time for 37.5 hours per week Monday - Friday 09:00-17:00 Training and Support You will receive a comprehensive induction from the Learning and Development Facilitators. Benefits We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes: 22 days paid annual leave plus bank holidays, rising with length of service Access to High Street discounts Free Parking Employee Assistance Programme Contributory Pension Scheme Accredited Training Programmes Essential Skills/Experience Competent user of all MS Office Applications to intermediate level High level of accuracy and attention to detail Excellent verbal, numerical and written communication skills Ability to prioritise ever-changing/conflicting workload Excellent organisation and time management ability Proactive approach to problem solving Desirable Knowledge of the Supply Chain/Wholesale industry Experience working in an administration role Who we want Our ideal candidate will be organised and self-motivated so if this sounds like you we are very keen to speak to you to discuss our opportunity further. You can apply here online by completing our short application.
Job Title: Principal/Senior Engineer - Structural (Shock & Dynamics) Location: Barrow in Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £57,500 What you'll be doing: Lead the development of the functional requirements and supporting V&V evidence for secondary structures to support design justification documentation set Oversee the spatial design and drawing outputs for secondary structures in accordance with process instructions and standard design guidance Follow internal procedures and develop evidence of compliance through written calculations and reports Undertake structural calculations and (or) peer review checking and approval activities Lead and support the identification and rapid closure of issues emerging from all product lifecycle stages Ensure the appropriate engineering guidance is implemented to ensure robust and efficient calculations are implemented early with a "right first time" mind set Lead technical development and research activities, methods and acceptance criterion, liaising with industrial partners and external customers as necessary Your skills and experiences: Essential: Experience of undertaking structural calculations Understanding the principals of structural mechanics and dynamics Experience of developing structural requirements and V&V evidence Experience in using Finite Element Analysis (FEA) Software Experience in presenting technical arguments clearly and simply Previous experience in checking and approving work Desirable Knowledge of Abaqus FEA and Simcenter or willingness to learn Chartered Engineer (or on route to becoming Chartered) Experienced in generating toolset/calculation templates Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Secondary Structures Department: Join the newly established Secondary Structures Department, a dynamic and forward-thinking team at the forefront of submarine structural engineering. As part of this innovative group, you will play a critical role in supporting structural requirements and conducting complex simulations of internal submarine structures. Your expertise will help safeguard essential equipment against naval shock events and various load conditions, ensuring optimal performance and durability. Beyond technical excellence, this team thrives on collaboration, providing structural design guidance to both internal and external stakeholders during key design reviews. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 30th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 22, 2026
Full time
Job Title: Principal/Senior Engineer - Structural (Shock & Dynamics) Location: Barrow in Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £57,500 What you'll be doing: Lead the development of the functional requirements and supporting V&V evidence for secondary structures to support design justification documentation set Oversee the spatial design and drawing outputs for secondary structures in accordance with process instructions and standard design guidance Follow internal procedures and develop evidence of compliance through written calculations and reports Undertake structural calculations and (or) peer review checking and approval activities Lead and support the identification and rapid closure of issues emerging from all product lifecycle stages Ensure the appropriate engineering guidance is implemented to ensure robust and efficient calculations are implemented early with a "right first time" mind set Lead technical development and research activities, methods and acceptance criterion, liaising with industrial partners and external customers as necessary Your skills and experiences: Essential: Experience of undertaking structural calculations Understanding the principals of structural mechanics and dynamics Experience of developing structural requirements and V&V evidence Experience in using Finite Element Analysis (FEA) Software Experience in presenting technical arguments clearly and simply Previous experience in checking and approving work Desirable Knowledge of Abaqus FEA and Simcenter or willingness to learn Chartered Engineer (or on route to becoming Chartered) Experienced in generating toolset/calculation templates Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Secondary Structures Department: Join the newly established Secondary Structures Department, a dynamic and forward-thinking team at the forefront of submarine structural engineering. As part of this innovative group, you will play a critical role in supporting structural requirements and conducting complex simulations of internal submarine structures. Your expertise will help safeguard essential equipment against naval shock events and various load conditions, ensuring optimal performance and durability. Beyond technical excellence, this team thrives on collaboration, providing structural design guidance to both internal and external stakeholders during key design reviews. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 30th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Work"with SMEs to develop and build Technical Cyber Training content" Be responsible for "communications relating to Technical Training Report on status and completion rates to Senior Leadership" Evangelize the Secure Development Lifecycle (SDL) and all related training across Sky and Comcast" Work with Senior Leadership to develop a roadmap for all Technical Training Liaise with and communicate with the development and tech community for feedback and continuous improvement. Vendor management of" third par ty "providers such as" Codebashing / Checkmarx " What you'll bring Previous "experience in Cyber Security/ Information Security. Previous "experience in technical"training role Experience and Knowledge of DevEx "Working Knowledge of"Articulate/Storyline or similar technologies. "Knowledge of"Application Security." "The ability to manage and build relationships with different stakeholders." Excellent verbal and written communication skills." Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley/Livingston/Leeds We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 22, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Work"with SMEs to develop and build Technical Cyber Training content" Be responsible for "communications relating to Technical Training Report on status and completion rates to Senior Leadership" Evangelize the Secure Development Lifecycle (SDL) and all related training across Sky and Comcast" Work with Senior Leadership to develop a roadmap for all Technical Training Liaise with and communicate with the development and tech community for feedback and continuous improvement. Vendor management of" third par ty "providers such as" Codebashing / Checkmarx " What you'll bring Previous "experience in Cyber Security/ Information Security. Previous "experience in technical"training role Experience and Knowledge of DevEx "Working Knowledge of"Articulate/Storyline or similar technologies. "Knowledge of"Application Security." "The ability to manage and build relationships with different stakeholders." Excellent verbal and written communication skills." Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley/Livingston/Leeds We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Juniper Education Group
Peterborough, Cambridgeshire
The Role Customer Success Manager Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future. Our mission statement says it all: We look after you, so that you can look after our children. Dedicated to our core values, we are committed to: Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all. Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs. Passion: Because we love what you do, you're at the heart of everything we do. Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever changing world of education. Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts! About the Role As we continue to expand our offering and welcome new customers, this is a great time to move into Success and play a key role in supporting retention, adoption, and long term engagement. If you're passionate about building relationships, solving problems, and showcasing value, we'd love to hear from you. The Customer Success Manager is responsible for engaging with our Service customers, who may show signs of cancelling their subscription or becoming disengaged. You'll have meaningful, empathetic conversations to uncover concerns, highlight new product improvements, and present tailored solutions to help retain customers and reduce churn. You'll collaborate closely with colleagues across Sales and Support to resolve issues and deliver an outstanding customer experience. Key Responsibilities Proactively contact customers who have requested cancellation or shown signs of disengagement Hold empathetic, solution focused conversations to understand dissatisfaction and address concerns Present retention strategies and highlight platform value, including new features, product enhancements, and win back offers Educate customers on resources, training, and updates such as reports, improved navigation, and new functionality Collaborate cross functionally to solve customer pain points and ensure a seamless experience Document customer feedback and share actionable insights to inform product and service improvements Track and report on key metrics, including churn rate, win back success, and customer sentiment Help deliver a customer experience that builds trust, loyalty, and long term success What We're Looking For Excellent communication and active listening skills - you build rapport quickly and confidently Proven ability to turn around at risk accounts and handle sensitive conversations with empathy Comfortable presenting value propositions and commercial offers tailored to customer needs Analytical mindset - you're curious about the why behind churn and how to prevent it Target driven, resilient, and motivated by achieving meaningful customer outcomes Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, HubSpot) is a plus Why This Role? This is an exciting time to move into Customer Success as we continue to grow and evolve our platform and bring even more value to our customers. You'll be at the heart of ensuring that users get the most from our products - and that they stay with us long term. We look after you, so that you can look after our children.
Jan 22, 2026
Full time
The Role Customer Success Manager Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future. Our mission statement says it all: We look after you, so that you can look after our children. Dedicated to our core values, we are committed to: Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all. Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs. Passion: Because we love what you do, you're at the heart of everything we do. Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever changing world of education. Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts! About the Role As we continue to expand our offering and welcome new customers, this is a great time to move into Success and play a key role in supporting retention, adoption, and long term engagement. If you're passionate about building relationships, solving problems, and showcasing value, we'd love to hear from you. The Customer Success Manager is responsible for engaging with our Service customers, who may show signs of cancelling their subscription or becoming disengaged. You'll have meaningful, empathetic conversations to uncover concerns, highlight new product improvements, and present tailored solutions to help retain customers and reduce churn. You'll collaborate closely with colleagues across Sales and Support to resolve issues and deliver an outstanding customer experience. Key Responsibilities Proactively contact customers who have requested cancellation or shown signs of disengagement Hold empathetic, solution focused conversations to understand dissatisfaction and address concerns Present retention strategies and highlight platform value, including new features, product enhancements, and win back offers Educate customers on resources, training, and updates such as reports, improved navigation, and new functionality Collaborate cross functionally to solve customer pain points and ensure a seamless experience Document customer feedback and share actionable insights to inform product and service improvements Track and report on key metrics, including churn rate, win back success, and customer sentiment Help deliver a customer experience that builds trust, loyalty, and long term success What We're Looking For Excellent communication and active listening skills - you build rapport quickly and confidently Proven ability to turn around at risk accounts and handle sensitive conversations with empathy Comfortable presenting value propositions and commercial offers tailored to customer needs Analytical mindset - you're curious about the why behind churn and how to prevent it Target driven, resilient, and motivated by achieving meaningful customer outcomes Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, HubSpot) is a plus Why This Role? This is an exciting time to move into Customer Success as we continue to grow and evolve our platform and bring even more value to our customers. You'll be at the heart of ensuring that users get the most from our products - and that they stay with us long term. We look after you, so that you can look after our children.
Casual 0 hours per week As required £12.85 per hour Free parking Casual Security Officer York - Casual Protect our customers, unlock your career. At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and the safety of our clients, customers, and employees. If you're a vigilant professional with a passion for security, then secure your career with Sodexo! A role where you're the key to keeping everyone safe. Valued. Recognised. Rewarded. What you'll do Greet staff and visitors and ensure they adhere to the required security protocols Monitor premises to prevent rule infractions Conduct regular patrols, ensuring a visible and reassuring presence Respond promptly to alarms and security incidents Enforce company policies and procedures Complete detailed handovers and report on any incidents What you'll bring A valid and in-date SIA Licence Proven experience as a corporate security officer or similar positions An eye for detail, with strong observational and communication skills Ability to handle emergencies calmly and effectively An understanding of security practices and processes Why Sodexo? Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies A little more about Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? For careers that mean business Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Jan 22, 2026
Full time
Casual 0 hours per week As required £12.85 per hour Free parking Casual Security Officer York - Casual Protect our customers, unlock your career. At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and the safety of our clients, customers, and employees. If you're a vigilant professional with a passion for security, then secure your career with Sodexo! A role where you're the key to keeping everyone safe. Valued. Recognised. Rewarded. What you'll do Greet staff and visitors and ensure they adhere to the required security protocols Monitor premises to prevent rule infractions Conduct regular patrols, ensuring a visible and reassuring presence Respond promptly to alarms and security incidents Enforce company policies and procedures Complete detailed handovers and report on any incidents What you'll bring A valid and in-date SIA Licence Proven experience as a corporate security officer or similar positions An eye for detail, with strong observational and communication skills Ability to handle emergencies calmly and effectively An understanding of security practices and processes Why Sodexo? Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Ireland's enhanced benefits and leave policies A little more about Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? For careers that mean business Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
NHS National Services Scotland
Edinburgh, Midlothian
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. As from 1/4/26, the Agenda for Change full time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage. We will fully support disabled candidates, and candidates with long term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices. The post holder will provide responsive, professional and high quality, customer focussed IT system service to managers and staff across NHS Lothian in relation to the day to day usage of the electronic Employee Support System (eESS). Responsibilities Act as the first point of contact within the HR Systems team for certain eESS related enquiries from managers, employees and stakeholders internal and external regarding eESS. Using a computerised enquiries management system the post holder will assess the requirements of the enquiry and undertake the necessary action and advice required to satisfactorily conclude the enquiry within a reasonable timeframe. Responsible for the accurate inputting of new starter details and account distribution for all new staff to NHS Lothian. In addition to this data quality exercise will need to regularly be undertaken by the post holder. Legal Requirements To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post. Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Angela Manson on or .
Jan 22, 2026
Full time
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. As from 1/4/26, the Agenda for Change full time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage. We will fully support disabled candidates, and candidates with long term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices. The post holder will provide responsive, professional and high quality, customer focussed IT system service to managers and staff across NHS Lothian in relation to the day to day usage of the electronic Employee Support System (eESS). Responsibilities Act as the first point of contact within the HR Systems team for certain eESS related enquiries from managers, employees and stakeholders internal and external regarding eESS. Using a computerised enquiries management system the post holder will assess the requirements of the enquiry and undertake the necessary action and advice required to satisfactorily conclude the enquiry within a reasonable timeframe. Responsible for the accurate inputting of new starter details and account distribution for all new staff to NHS Lothian. In addition to this data quality exercise will need to regularly be undertaken by the post holder. Legal Requirements To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post. Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Angela Manson on or .
Compensation: GBP 35,000 - GBP 50,000 - yearly Company Description ALTEN is a global engineering and technology consultancy operating across over 35 countries worldwide. We partner with industry leaders across sectors including Aeronautics, Aerospace, Defence, Naval, Automotive, Energy, Rail, IT and many more to deliver innovative engineering solutions that drive technological advancement & support sustainable transformation. Our teams of passionate and agile engineers work on cutting edge projects that shape the future of technology and sustainability. At ALTEN, we empower talented engineers to innovate, solve complex challenges, and deliver impactful solutions that build tomorrow's world-today. Join us and start building tomorrow's world today! Job Description Join our team as a Project Planner and play a key role in driving the scheduling and project control activities for advanced aerospace and defence programmes. You will be responsible for developing, maintaining, and analysing project schedules to ensure on time delivery and alignment with programme objectives. Your expertise in planning will directly support mission critical projects in communication, avionics, and land based systems. Location: Reading On site: 4 days per week minimum Seniority: Mid level (4+ years of experience) Clearance: Due to the nature of the work, candidates must be eligible to work in the UK and capable of obtaining BPSS clearance. Key Responsibilities Develop and maintain detailed project schedules using Primavera P6, ensuring alignment with programme milestones and deliverables. Monitor and analyse project progress, identifying risks and opportunities to support on time delivery. Collaborate with project managers and engineering teams to ensure accurate scheduling and resource allocation. Provide regular updates and reports on project status, highlighting deviations and corrective actions. Support project control activities, including baseline management, critical path analysis, and schedule optimization. Contribute to continuous improvement initiatives in project planning and scheduling processes. Qualifications Required Skills 4+ years of experience in project planning and scheduling, ideally within aerospace, defence, or related industries. Proficiency in Primavera P6 for developing and managing complex project schedules. Strong understanding of project control principles, including baseline management and critical path analysis. Experience in scheduling for engineering or technical projects, with a focus on delivery and risk management. Ability to analyse and report on project performance, providing actionable insights. Excellent analytical and problem solving skills. Strong communication and stakeholder management abilities. Adaptability in fast paced, regulated environments. Proactive approach to identifying and mitigating scheduling risks. Required Qualifications Bachelor's or Master's degree in a relevant engineering field, or relevant technical military background with equivalent hands on experience. Experience with agile or hybrid project management methodologies. Familiarity with earned value management (EVM) and project governance frameworks. Knowledge of aerospace or defence programmes, particularly in communication or avionics systems. Proficiency in Microsoft Project or other scheduling tools. Additional Information We bring together entrepreneurial, tech driven people to deliver innovative solutions for leading companies. At ALTEN, you'll work on exciting projects, supported by ongoing learning, mentoring, and clear career development tailored to your goals. Join a passionate team and help build tomorrow, today. A personalised career path and a rewarding management style A huge diversity of engineering projects and industries Private MedicalInsurance Employee assistance programme Life insurance & Pension Scheme Social atmosphere, regular gatherings &team buildings Flexible way of working (role dependent) We are proud to support the Armed Forces Covenant & actively encourage applications from members of the Armed Forces community, including veterans, reservists, service leavers, and military spouses/partners. We recognise the value of military skills and experience and are committed to ensuring that no applicant is unfairly disadvantaged during our recruitment and selection processes. This role may require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview.
Jan 22, 2026
Full time
Compensation: GBP 35,000 - GBP 50,000 - yearly Company Description ALTEN is a global engineering and technology consultancy operating across over 35 countries worldwide. We partner with industry leaders across sectors including Aeronautics, Aerospace, Defence, Naval, Automotive, Energy, Rail, IT and many more to deliver innovative engineering solutions that drive technological advancement & support sustainable transformation. Our teams of passionate and agile engineers work on cutting edge projects that shape the future of technology and sustainability. At ALTEN, we empower talented engineers to innovate, solve complex challenges, and deliver impactful solutions that build tomorrow's world-today. Join us and start building tomorrow's world today! Job Description Join our team as a Project Planner and play a key role in driving the scheduling and project control activities for advanced aerospace and defence programmes. You will be responsible for developing, maintaining, and analysing project schedules to ensure on time delivery and alignment with programme objectives. Your expertise in planning will directly support mission critical projects in communication, avionics, and land based systems. Location: Reading On site: 4 days per week minimum Seniority: Mid level (4+ years of experience) Clearance: Due to the nature of the work, candidates must be eligible to work in the UK and capable of obtaining BPSS clearance. Key Responsibilities Develop and maintain detailed project schedules using Primavera P6, ensuring alignment with programme milestones and deliverables. Monitor and analyse project progress, identifying risks and opportunities to support on time delivery. Collaborate with project managers and engineering teams to ensure accurate scheduling and resource allocation. Provide regular updates and reports on project status, highlighting deviations and corrective actions. Support project control activities, including baseline management, critical path analysis, and schedule optimization. Contribute to continuous improvement initiatives in project planning and scheduling processes. Qualifications Required Skills 4+ years of experience in project planning and scheduling, ideally within aerospace, defence, or related industries. Proficiency in Primavera P6 for developing and managing complex project schedules. Strong understanding of project control principles, including baseline management and critical path analysis. Experience in scheduling for engineering or technical projects, with a focus on delivery and risk management. Ability to analyse and report on project performance, providing actionable insights. Excellent analytical and problem solving skills. Strong communication and stakeholder management abilities. Adaptability in fast paced, regulated environments. Proactive approach to identifying and mitigating scheduling risks. Required Qualifications Bachelor's or Master's degree in a relevant engineering field, or relevant technical military background with equivalent hands on experience. Experience with agile or hybrid project management methodologies. Familiarity with earned value management (EVM) and project governance frameworks. Knowledge of aerospace or defence programmes, particularly in communication or avionics systems. Proficiency in Microsoft Project or other scheduling tools. Additional Information We bring together entrepreneurial, tech driven people to deliver innovative solutions for leading companies. At ALTEN, you'll work on exciting projects, supported by ongoing learning, mentoring, and clear career development tailored to your goals. Join a passionate team and help build tomorrow, today. A personalised career path and a rewarding management style A huge diversity of engineering projects and industries Private MedicalInsurance Employee assistance programme Life insurance & Pension Scheme Social atmosphere, regular gatherings &team buildings Flexible way of working (role dependent) We are proud to support the Armed Forces Covenant & actively encourage applications from members of the Armed Forces community, including veterans, reservists, service leavers, and military spouses/partners. We recognise the value of military skills and experience and are committed to ensuring that no applicant is unfairly disadvantaged during our recruitment and selection processes. This role may require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview.
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Jan 22, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Who we are and what we do About Hachette UK Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 10 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. Our award winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder & Stoughton; Headline; Octopus, and Bookouture. They publish fiction and non fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools. Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state of the art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland. It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries. What you'll be doing In this role, you'll support the royalties team with a range of operational tasks focused on data accuracy and process delivery. You'll work with royalties systems such as Biblio and Alliant, reviewing and updating information, carrying out structured checks, and helping ensure data is correct to support the accurate payment of advances and bi annual royalties. You'll spend time investigating discrepancies, applying logic and common sense to understand why data doesn't align as expected, and taking appropriate action to resolve issues or escalated them where needed. Much of the work involves following defined processes while remaining alert to exceptions, errors, or inconsistencies. You will be handling both internal and external queries from authors and agents. Full training will be provided, and the role is designed to help you build a strong understanding of royalties administration through hands on, practical experience. Who we're looking for We're looking for someone who enjoys working with data, applying logic, and making sense of detailed information. You don't need prior experience in publishing or royalties to succeed in this role, instead, we're interested in how you think, how you approach problems, and how carefully you work. You'll be comfortable following structured processes, but also confident using common sense to question information that doesn't look right. You're organised, methodical, and able to manage repetitive tasks reliably while maintaining a high level of accuracy. You may be early in your career, returning to work, or looking to move into a more analytical or systems based role. Most importantly, you're curious, dependable, and motivated to deliver work to a high standard, with the willingness to learn and develop new skills as part of a supportive team. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London or Didcot office, with a blend of in office (3 days) and homeworking (2 days) per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
Jan 22, 2026
Full time
Who we are and what we do About Hachette UK Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 10 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. Our award winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder & Stoughton; Headline; Octopus, and Bookouture. They publish fiction and non fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools. Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state of the art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland. It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries. What you'll be doing In this role, you'll support the royalties team with a range of operational tasks focused on data accuracy and process delivery. You'll work with royalties systems such as Biblio and Alliant, reviewing and updating information, carrying out structured checks, and helping ensure data is correct to support the accurate payment of advances and bi annual royalties. You'll spend time investigating discrepancies, applying logic and common sense to understand why data doesn't align as expected, and taking appropriate action to resolve issues or escalated them where needed. Much of the work involves following defined processes while remaining alert to exceptions, errors, or inconsistencies. You will be handling both internal and external queries from authors and agents. Full training will be provided, and the role is designed to help you build a strong understanding of royalties administration through hands on, practical experience. Who we're looking for We're looking for someone who enjoys working with data, applying logic, and making sense of detailed information. You don't need prior experience in publishing or royalties to succeed in this role, instead, we're interested in how you think, how you approach problems, and how carefully you work. You'll be comfortable following structured processes, but also confident using common sense to question information that doesn't look right. You're organised, methodical, and able to manage repetitive tasks reliably while maintaining a high level of accuracy. You may be early in your career, returning to work, or looking to move into a more analytical or systems based role. Most importantly, you're curious, dependable, and motivated to deliver work to a high standard, with the willingness to learn and develop new skills as part of a supportive team. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London or Didcot office, with a blend of in office (3 days) and homeworking (2 days) per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
