Can you manage websites, ecommerce, and content management systems? Do you have the ability to make decisions and lead innovation? Are you passionate about digital user experience? Blending web analytics, customer insight and UX best practices you'll work with product managers, software developers and marketing colleagues to deliver a smooth customer journey that is free from friction. A digital expert and advocate you'll have strong analytical and quantitative skills - you use data and metrics to back up assumptions, test hypotheses, and evaluate results. Your ability to develop effective partnerships and influence a broad range of stakeholders, combined with excellent communication, planning and implementation skills will be key to your success. You'll drive continuous improvements in how CILEX develops user insights and optimises user experience, creating and implementing strategies to deliver outstanding digital customer experiences. We are offering this exciting opportunity within our creative marketing team of 6, to manage and oversee the roadmap for our websites delivery with the aim of consistently improving member and customer satisfaction. CILEX - Redefining the legal profession CILEX is a leading membership and training body for the legal profession. CILEX supports, trains and represents over 20,000 lawyers, paralegals, legal secretaries and other skilled professionals. Our job is to train, support and advocate for our members, while ensuring they uphold the professional standards we set. But we can't succeed in that goal if we're always looking backwards at how things used to be - how things have always been. So, we're a bit different from other professional bodies. No oak panelling. No latin motto. No stuffy tradition. Instead, we're a bit more progressive, a bit more flexible in our ways of working, and a bit more forward-looking. We're looking for people who want to be part of our diverse and imaginative team; people who want to innovate and make a difference. The Role You will be acting as the guardian of our customer experience across all CILEX websites and digital platforms. • Mapping end-to-end existing or new customer journeys and identifying key moments of truth, pain points and an ideal experience based on customer and business expectations • Having a deep understanding of our user experience through research, testing and experimentation Website development and delivery • Identifying the key areas for optimisation and having the ability to prioritise them for delivery • Working with subject matter experts to develop a website content plan and manage its delivery • Measuring impact and demonstrating a realisation of benefits at each stage of the journey • Defining the optimal website structure and how it interconnects with other digital solutions in our ecosystem • Commercial focus • Contributing to the growth of our e commerce platform • Optimising the customer journey • Line management and development of Digital Content Lead When you join our team, you work remotely, so you can be based anywhere in the UK you like, as long as you have a reliable internet connection; there's no need to relocate. However, you will be expected to attend regular face-to face meetings so you'll need to be able to travel. The location of these meetings will be our office in Bedfordshire. What we're looking for • Demonstrable expertise in UX, digital content management and site optimisation techniques, preferably at both a strategic and operational level • Advanced user of established tools such as Google Analytics, Tag Manager • Strong knowledge of web design and SEO best practices • Digital design and content production experience is desirable • Understanding of digital marketing principles • Educated to graduate level in a marketing or business- related subject • Proven product management experience within an agile environment • Experience of managing websites, ecommerce and content management systems • Analytical story-telling. The ability to communicate across teams across a variety of formats and to many audiences • Strong plan and prioritisation acumen with excellent people skills and a strong team player What We Can Offer • Remote Working (with an expectation to attend meetings where required following social distancing guidelines) • 4pm finish on Fridays • Competitive Pension Scheme • Enhanced annual leave allowance • Employee Assistance Programme • Life Assurance • A Health and wellbeing focus • Access to our training and development Learning Hub Who We Are We are vocal champions for progressive change in our sector, recognising that the profession and the qualifications that support legal practice need to adapt to the evolving requirements of individuals, businesses and institutions. To this end, we have developed an innovative qualification framework, delivered remotely through our commercial delivery arm, CILEX Law School and a network of accredited training providers. We are committed to broadening access to the legal profession by removing academic and financial obstacles to entry and providing pathways into law that allow professionals from all backgrounds to learn as they earn. Our mission To transform the legal profession by educating, developing and supporting our members to deliver high-quality, accessible legal services for the benefit of society as a whole. In achieving our mission we are committed to: • Celebrating difference • Challenging outdated perceptions • Combining technical expertise with practical insight and emotional intelligence • Providing opportunities without barriers
Apr 13, 2021
Full time
Can you manage websites, ecommerce, and content management systems? Do you have the ability to make decisions and lead innovation? Are you passionate about digital user experience? Blending web analytics, customer insight and UX best practices you'll work with product managers, software developers and marketing colleagues to deliver a smooth customer journey that is free from friction. A digital expert and advocate you'll have strong analytical and quantitative skills - you use data and metrics to back up assumptions, test hypotheses, and evaluate results. Your ability to develop effective partnerships and influence a broad range of stakeholders, combined with excellent communication, planning and implementation skills will be key to your success. You'll drive continuous improvements in how CILEX develops user insights and optimises user experience, creating and implementing strategies to deliver outstanding digital customer experiences. We are offering this exciting opportunity within our creative marketing team of 6, to manage and oversee the roadmap for our websites delivery with the aim of consistently improving member and customer satisfaction. CILEX - Redefining the legal profession CILEX is a leading membership and training body for the legal profession. CILEX supports, trains and represents over 20,000 lawyers, paralegals, legal secretaries and other skilled professionals. Our job is to train, support and advocate for our members, while ensuring they uphold the professional standards we set. But we can't succeed in that goal if we're always looking backwards at how things used to be - how things have always been. So, we're a bit different from other professional bodies. No oak panelling. No latin motto. No stuffy tradition. Instead, we're a bit more progressive, a bit more flexible in our ways of working, and a bit more forward-looking. We're looking for people who want to be part of our diverse and imaginative team; people who want to innovate and make a difference. The Role You will be acting as the guardian of our customer experience across all CILEX websites and digital platforms. • Mapping end-to-end existing or new customer journeys and identifying key moments of truth, pain points and an ideal experience based on customer and business expectations • Having a deep understanding of our user experience through research, testing and experimentation Website development and delivery • Identifying the key areas for optimisation and having the ability to prioritise them for delivery • Working with subject matter experts to develop a website content plan and manage its delivery • Measuring impact and demonstrating a realisation of benefits at each stage of the journey • Defining the optimal website structure and how it interconnects with other digital solutions in our ecosystem • Commercial focus • Contributing to the growth of our e commerce platform • Optimising the customer journey • Line management and development of Digital Content Lead When you join our team, you work remotely, so you can be based anywhere in the UK you like, as long as you have a reliable internet connection; there's no need to relocate. However, you will be expected to attend regular face-to face meetings so you'll need to be able to travel. The location of these meetings will be our office in Bedfordshire. What we're looking for • Demonstrable expertise in UX, digital content management and site optimisation techniques, preferably at both a strategic and operational level • Advanced user of established tools such as Google Analytics, Tag Manager • Strong knowledge of web design and SEO best practices • Digital design and content production experience is desirable • Understanding of digital marketing principles • Educated to graduate level in a marketing or business- related subject • Proven product management experience within an agile environment • Experience of managing websites, ecommerce and content management systems • Analytical story-telling. The ability to communicate across teams across a variety of formats and to many audiences • Strong plan and prioritisation acumen with excellent people skills and a strong team player What We Can Offer • Remote Working (with an expectation to attend meetings where required following social distancing guidelines) • 4pm finish on Fridays • Competitive Pension Scheme • Enhanced annual leave allowance • Employee Assistance Programme • Life Assurance • A Health and wellbeing focus • Access to our training and development Learning Hub Who We Are We are vocal champions for progressive change in our sector, recognising that the profession and the qualifications that support legal practice need to adapt to the evolving requirements of individuals, businesses and institutions. To this end, we have developed an innovative qualification framework, delivered remotely through our commercial delivery arm, CILEX Law School and a network of accredited training providers. We are committed to broadening access to the legal profession by removing academic and financial obstacles to entry and providing pathways into law that allow professionals from all backgrounds to learn as they earn. Our mission To transform the legal profession by educating, developing and supporting our members to deliver high-quality, accessible legal services for the benefit of society as a whole. In achieving our mission we are committed to: • Celebrating difference • Challenging outdated perceptions • Combining technical expertise with practical insight and emotional intelligence • Providing opportunities without barriers
Strategic Programme Manager Salary - £59,240 per annum Fixed Term Contract till March 2024 Full time (37 hours per week) Who we are London Legacy Development Corporation (LLDC) is the organisation that the Mayor of London has set up to drive the regeneration of the area of east London around Queen Elizabeth Olympic Park. This means that we do many different things, from building new homes, schools, universities, cultural institutions and business premises; to managing a beautiful Park and fantastic sporting venues; to running community events and sports programmes. To do all this we work with our wider family and use our shared resources across our group. Your role will therefore be central to our mission as an organisation as well as the other group organisations. We are making Queen Elizabeth Olympic Park and the vibrant communities surrounding into an attractive and inspiring place where people come together to achieve great things; a place where local talent is celebrated and the benefits of regeneration can be shared by all; and a place that attracts investment, improving local lives as well as driving national economic growth. More than 34 million people have visited Queen Elizabeth Olympic Park since it reopened after the 2012 Olympic and Paralympic Games. An additional 40,000 jobs are expected to be created on the park by 2025, plus 33,000 new homes in the wider Stratford area by 2036, including the London Legacy Development Corporation's developments at Chobham Manor, East Wick, Sweetwater, Pudding Mill, Bridgewater, Stratford Waterfront, Rick Roberts Way and Hackney Wick. The London Legacy Development Corporation is also entering into an exciting period with the construction of the East Bank project - a new powerhouse of culture, education, innovation and growth - which will create sites at Queen Elizabeth Olympic Park for Sadler's Wells, BBC Music and the V&A as well as UAL's London College of Fashion and University College London. What we are looking for A Strategic Programme Manager to lead the QEOP operational contracts renewal programme, developing the strategic direction of the contracts and engaging with high profile internal and external stakeholders. You will be responsible for defining deliverables, managing the programme, stakeholder mapping and engagement, embedding programme management methodology and identifying key milestones, decision points and dependencies. This is a dynamic role leading the development of the packaging strategy, specification, requirements gathering and technical tender deliverables, regularly presenting back to Executive Management Team. You will also be responsible for ensuring safe, secure, timely and cost-effective management of the project, meeting organisational and commercial objectives. Who we are looking for A candidate who has experience in a senior project or programme management role and has evidence of complex stakeholder management. We are ideally looking for a highly organised individual who has experience of delivering business strategies. You'll be a good team player who can form and maintain effective relationships, results focused with attention to detail and the drive to deliver work of high quality and accuracy. Any previous experience in a facilities management and knowledge of leisure, catering/retail, attractions operations, security, park and public realm management would be preferable. If you would like to discuss this role further or have any questions please contact the HR team on or . ** At LLDC we appreciate that you may want a flexible approach to working, it's about giving our employees the opportunity to be adaptable and embrace new ways of working to improve our productivity and performance. This role will be considered for flexible working if required, which could be, for example, job share, part time hours, home working or compressed hours. We especially welcome applications from underrepresented groups. ** To find out more about this role please download a copy of our recruitment pack and hit "Apply Now" The closing date for applications is Sunday 25th April 2021 at 10pm. This role will consist of a one stage interview process. Currently we are facilitating interviews via MS Teams video call. The details of this process or other options will be discussed at invite stage.
Apr 13, 2021
Contractor
Strategic Programme Manager Salary - £59,240 per annum Fixed Term Contract till March 2024 Full time (37 hours per week) Who we are London Legacy Development Corporation (LLDC) is the organisation that the Mayor of London has set up to drive the regeneration of the area of east London around Queen Elizabeth Olympic Park. This means that we do many different things, from building new homes, schools, universities, cultural institutions and business premises; to managing a beautiful Park and fantastic sporting venues; to running community events and sports programmes. To do all this we work with our wider family and use our shared resources across our group. Your role will therefore be central to our mission as an organisation as well as the other group organisations. We are making Queen Elizabeth Olympic Park and the vibrant communities surrounding into an attractive and inspiring place where people come together to achieve great things; a place where local talent is celebrated and the benefits of regeneration can be shared by all; and a place that attracts investment, improving local lives as well as driving national economic growth. More than 34 million people have visited Queen Elizabeth Olympic Park since it reopened after the 2012 Olympic and Paralympic Games. An additional 40,000 jobs are expected to be created on the park by 2025, plus 33,000 new homes in the wider Stratford area by 2036, including the London Legacy Development Corporation's developments at Chobham Manor, East Wick, Sweetwater, Pudding Mill, Bridgewater, Stratford Waterfront, Rick Roberts Way and Hackney Wick. The London Legacy Development Corporation is also entering into an exciting period with the construction of the East Bank project - a new powerhouse of culture, education, innovation and growth - which will create sites at Queen Elizabeth Olympic Park for Sadler's Wells, BBC Music and the V&A as well as UAL's London College of Fashion and University College London. What we are looking for A Strategic Programme Manager to lead the QEOP operational contracts renewal programme, developing the strategic direction of the contracts and engaging with high profile internal and external stakeholders. You will be responsible for defining deliverables, managing the programme, stakeholder mapping and engagement, embedding programme management methodology and identifying key milestones, decision points and dependencies. This is a dynamic role leading the development of the packaging strategy, specification, requirements gathering and technical tender deliverables, regularly presenting back to Executive Management Team. You will also be responsible for ensuring safe, secure, timely and cost-effective management of the project, meeting organisational and commercial objectives. Who we are looking for A candidate who has experience in a senior project or programme management role and has evidence of complex stakeholder management. We are ideally looking for a highly organised individual who has experience of delivering business strategies. You'll be a good team player who can form and maintain effective relationships, results focused with attention to detail and the drive to deliver work of high quality and accuracy. Any previous experience in a facilities management and knowledge of leisure, catering/retail, attractions operations, security, park and public realm management would be preferable. If you would like to discuss this role further or have any questions please contact the HR team on or . ** At LLDC we appreciate that you may want a flexible approach to working, it's about giving our employees the opportunity to be adaptable and embrace new ways of working to improve our productivity and performance. This role will be considered for flexible working if required, which could be, for example, job share, part time hours, home working or compressed hours. We especially welcome applications from underrepresented groups. ** To find out more about this role please download a copy of our recruitment pack and hit "Apply Now" The closing date for applications is Sunday 25th April 2021 at 10pm. This role will consist of a one stage interview process. Currently we are facilitating interviews via MS Teams video call. The details of this process or other options will be discussed at invite stage.
We are looking for a School Business Manager for an Independent school in Crawley area. This is a full time permanent role with early May 2021 start. The Business Manager will have control over creating and managing budgets for the school, seeking to reduce costs where possible, and most purchasing. They will be responsible for strategically planning and forecasting expenditure to meet the needs of ...... click apply for full job details
Apr 13, 2021
Full time
We are looking for a School Business Manager for an Independent school in Crawley area. This is a full time permanent role with early May 2021 start. The Business Manager will have control over creating and managing budgets for the school, seeking to reduce costs where possible, and most purchasing. They will be responsible for strategically planning and forecasting expenditure to meet the needs of ...... click apply for full job details
The Role Willmott Dixon are currently looking to recruit a Document Controller to join our London & East construction business on a fixed term contract basis. Based in Hitchin, Hertfordshire, we deliver projects across multiple sectors within north London, the northern home counties and East Anglia. We are looking for someone who will naturally align themselves with our commitment to customer service, quality and our culture. The main purpose of the role is to maintain the project filing system and prepare documents for storage/archiving as appropriate. Reporting to the Digital Manager, the successful candidate will support team members in maintaining the smooth running of the administration function and will be working closely with the design team. This will be a fixed term contract for a minimum of 6 months. The Project Key responsibilities: * Checking and gaining approval of documents before they are filed and distributed * Maintain the project filing system and prepare documents for storage/archiving as appropriate * Support team members in maintaining the smooth running of the administration function * Requesting files in various formats * To provide administrative support to the technical and project teams * Coordination with the different departments of Willmott Dixon and external consultants * Communicate professionally with all stakeholders * Monitor the PDS reports to ensure the surveyors are filling in the information required by central purchasing as assisting with the information input if time allows * Produce the O &Ms, and the Health & Safety file for the project handover. (Going forward we want to use Active Plan for all Data collection) * Assisting to input Waste Tickets to MiProject Powerday * Chasing Social data and apprentice data * Keeping a record of School Visits * Keeping a record of Work Experience * Create list of installers with full contact details and any sub contractors they use who are installing and put them into the AIM & Cobie to meet the Customers Contractual requirements Essential and Desirable Criteria Essential criteria: * A proven proactive approach to customer service * Proven experience of using Microsoft Office and other packages for the collation of data * Ability to multi-task and organise documents/files proficiently * Have a proven ability to communicate with people at all levels of an organisation * Ability to prioritise and manage time efficiently. * Experience of 4Projects Personal Qualities At Willmott Dixon we look for a balance of skills and experience but just as important to us are your values and behaviours. This role would be suitable to a person who: * Is a team player * Is able to influence and inspire * Has a growth mindset * Has excellent listening skills * Is able to problem solve * Is positive & proactive * Has excellent presentations skills both written and verbal * Is innovative/creative/open minded * Displays model behaviour that shows respect, helpfulness and co-operation * Reflects regularly on experiences and performances and constantly seeks to improve * Is personable, friendly, approachable, motivated and flexible * Has the ability to communicate with all levels of staff * Is people focused * Is driven/motivated * Is organised Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With nearly 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. We hold two Queen's Awards for Enterprise (for Sustainable Development and Social Mobility) and hold numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not apply to join our business!
Apr 13, 2021
Contractor
The Role Willmott Dixon are currently looking to recruit a Document Controller to join our London & East construction business on a fixed term contract basis. Based in Hitchin, Hertfordshire, we deliver projects across multiple sectors within north London, the northern home counties and East Anglia. We are looking for someone who will naturally align themselves with our commitment to customer service, quality and our culture. The main purpose of the role is to maintain the project filing system and prepare documents for storage/archiving as appropriate. Reporting to the Digital Manager, the successful candidate will support team members in maintaining the smooth running of the administration function and will be working closely with the design team. This will be a fixed term contract for a minimum of 6 months. The Project Key responsibilities: * Checking and gaining approval of documents before they are filed and distributed * Maintain the project filing system and prepare documents for storage/archiving as appropriate * Support team members in maintaining the smooth running of the administration function * Requesting files in various formats * To provide administrative support to the technical and project teams * Coordination with the different departments of Willmott Dixon and external consultants * Communicate professionally with all stakeholders * Monitor the PDS reports to ensure the surveyors are filling in the information required by central purchasing as assisting with the information input if time allows * Produce the O &Ms, and the Health & Safety file for the project handover. (Going forward we want to use Active Plan for all Data collection) * Assisting to input Waste Tickets to MiProject Powerday * Chasing Social data and apprentice data * Keeping a record of School Visits * Keeping a record of Work Experience * Create list of installers with full contact details and any sub contractors they use who are installing and put them into the AIM & Cobie to meet the Customers Contractual requirements Essential and Desirable Criteria Essential criteria: * A proven proactive approach to customer service * Proven experience of using Microsoft Office and other packages for the collation of data * Ability to multi-task and organise documents/files proficiently * Have a proven ability to communicate with people at all levels of an organisation * Ability to prioritise and manage time efficiently. * Experience of 4Projects Personal Qualities At Willmott Dixon we look for a balance of skills and experience but just as important to us are your values and behaviours. This role would be suitable to a person who: * Is a team player * Is able to influence and inspire * Has a growth mindset * Has excellent listening skills * Is able to problem solve * Is positive & proactive * Has excellent presentations skills both written and verbal * Is innovative/creative/open minded * Displays model behaviour that shows respect, helpfulness and co-operation * Reflects regularly on experiences and performances and constantly seeks to improve * Is personable, friendly, approachable, motivated and flexible * Has the ability to communicate with all levels of staff * Is people focused * Is driven/motivated * Is organised Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With nearly 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. We hold two Queen's Awards for Enterprise (for Sustainable Development and Social Mobility) and hold numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not apply to join our business!
Our award winning SaaS platform - Clear Review - is the simplest performance management system on the market. A tool facilitates quality conversations and feedback rather than bureaucratic form filling exercises. As a Customer Success Manager you will own the relationship and journey with new Clear Review Customers from joining through to renewal. With such a varied customer journey the role is extremely diverse. Working with the sales team during handover, you will introduce Customer Success and gauge an understanding of their longer term requirements. What you will do Working with our in-house implementation specialist: Training customers in how to use, configure and administer the software. Building a strategic success framework to help customers find their 'true-north'. Building & Sustaining Relationships: Proactively partnering with our customers to understand their problems, desired outcomes and offering creative solutions. Share insights from other customers to help customers even more successful through quantitative data on usage and best practices. Offering creative solutions to customers' challenges - our software is very simple and intuitive and so problems are rare. However, helping clients solve their challenges or problems is crucial to their success. Technical fault finding - we're lucky that these are few and far between, however replicating the error helps solve the issue Internal Relationships: Cross-functional collaboration with different departments within the company from creating case studies with Marketing to acting as the voice of the customers, sharing their suggestions during product development. Who you are Previous experience of a role in customer success or support, ideally within a fast paced B2B software environment Amazing interpersonal skills to be able to build and maintaining strong relationships Comfortable at communicating with varying levels of seniority Strong problem solving skills Attention to detail & organised What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Apr 13, 2021
Full time
Our award winning SaaS platform - Clear Review - is the simplest performance management system on the market. A tool facilitates quality conversations and feedback rather than bureaucratic form filling exercises. As a Customer Success Manager you will own the relationship and journey with new Clear Review Customers from joining through to renewal. With such a varied customer journey the role is extremely diverse. Working with the sales team during handover, you will introduce Customer Success and gauge an understanding of their longer term requirements. What you will do Working with our in-house implementation specialist: Training customers in how to use, configure and administer the software. Building a strategic success framework to help customers find their 'true-north'. Building & Sustaining Relationships: Proactively partnering with our customers to understand their problems, desired outcomes and offering creative solutions. Share insights from other customers to help customers even more successful through quantitative data on usage and best practices. Offering creative solutions to customers' challenges - our software is very simple and intuitive and so problems are rare. However, helping clients solve their challenges or problems is crucial to their success. Technical fault finding - we're lucky that these are few and far between, however replicating the error helps solve the issue Internal Relationships: Cross-functional collaboration with different departments within the company from creating case studies with Marketing to acting as the voice of the customers, sharing their suggestions during product development. Who you are Previous experience of a role in customer success or support, ideally within a fast paced B2B software environment Amazing interpersonal skills to be able to build and maintaining strong relationships Comfortable at communicating with varying levels of seniority Strong problem solving skills Attention to detail & organised What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Student Attraction Advisor This is a fantastic opportunity to join one of our clients in house recruitment team, finding future talent that will enable them to deliver their strategy. The Opportunity: The UK Student Recruitment Brand and Attraction team are responsible for attracting the best and most diverse candidates to the firm's school and university programmes across the UK. They are looking for someone who can work autonomously with senior stakeholders within the business and externally, managing relationships with schools, universities, and third party organisations. You will be responsible for designing and implementing the promotion and event strategy across the Glasgow and Aberdeen regions to source candidates for our UK wide opportunities. Your Key Responsibilities: You'll spend most of your time independently driving the planning, coordination and delivery of activity around the Glasgow and Aberdeen areas. You will work with the UK wide team virtually and in person to implement the national strategy at a local level, and knowledge share with peers in different regions. There will be opportunities to become involved in different projects to support the wider team's objectives. Skills and Attributes for Success: Use market research, data, and internal and external knowledge to develop a marketing plan, implement the national strategy at a local level, and make specific interventions to support KPIs Professional and personable, able to hold and maintain strong relationships with a number of universities, schools, and external 3rd party organisations, as well as internal business stakeholders. Able to challenge and influence decisions appropriately Strong event management skills, able to develop and organise multiple, varied events at once and design them to meet specific purposes Budget management Work in partnership with other Advisors, and other teams within Student Recruitment, to meet shared objectives. Understand and articulate the factors which contribute to employee value proposition Able to produce reports and analysis for the team and the wider business as required, and can identify when data is not accurate or of questionable integrity Demonstrate knowledge regarding the type of measures and targets that are set for recruitment and hold awareness of these targets while delivering work Team supporter, contributing equally to the achievement of Student Recruitment hiring targets across all programmes Understanding of assessment methods, e.g. strengths based recruitment, different interview tools Intimately understand, or able to quickly build understanding, of all programmes from Apprenticeships to Gradates, recruiting teams, what they do, what candidates they require, and able to identify methods to source appropriate candidates Responsive to business recruitment needs, demonstrating speed of response through own actions and proactively proposing ideas and solutions Work with line manager to monitor recruitment requirements across the business groups and takes action to address critical pipeline issues and hot spots Knowledge and best practice sharing through written communication and informal presentations To qualify for the Role you must have: Proven track record of executing volume Student recruitment as well as dealing with niche roles Solid experience of recruiting direct candidates from a variety of sources including talent spotting at events An advocate of KPIs Knowledge of core assessment and selection tools Relevant student recruitment experience Ideally, you'll also have: Time and project management skills - able to plan and manage time effectively and demonstrate flexibility to deal with changing priorities Relationship building skills - with the ability to challenge senior management where necessary, always acting with integrity and enthusiasm Demonstrates a willingness to look beyond the task at hand and consider the broader picture Demonstrates calm and objectivity when under pressure Our client is looking for: You will be an experienced Advisor with a passion for attracting the best and most diverse candidates and desire to provide an exceptional candidate experience. You must be effective managing multiple priorities while travelling and in and out of events. You will also work closely with Partners and Directors across the business, and a variety of external university, schools, and 3rd party networks, so the ability to build strong and effective relationships is key. What's on Offer: Offering a competitive remuneration package where you'll be rewarded for your individual and team performance. The comprehensive Total Rewards package includes support for flexible working and career development, and with Flex scheme you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, they offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you
Apr 12, 2021
Contractor
Student Attraction Advisor This is a fantastic opportunity to join one of our clients in house recruitment team, finding future talent that will enable them to deliver their strategy. The Opportunity: The UK Student Recruitment Brand and Attraction team are responsible for attracting the best and most diverse candidates to the firm's school and university programmes across the UK. They are looking for someone who can work autonomously with senior stakeholders within the business and externally, managing relationships with schools, universities, and third party organisations. You will be responsible for designing and implementing the promotion and event strategy across the Glasgow and Aberdeen regions to source candidates for our UK wide opportunities. Your Key Responsibilities: You'll spend most of your time independently driving the planning, coordination and delivery of activity around the Glasgow and Aberdeen areas. You will work with the UK wide team virtually and in person to implement the national strategy at a local level, and knowledge share with peers in different regions. There will be opportunities to become involved in different projects to support the wider team's objectives. Skills and Attributes for Success: Use market research, data, and internal and external knowledge to develop a marketing plan, implement the national strategy at a local level, and make specific interventions to support KPIs Professional and personable, able to hold and maintain strong relationships with a number of universities, schools, and external 3rd party organisations, as well as internal business stakeholders. Able to challenge and influence decisions appropriately Strong event management skills, able to develop and organise multiple, varied events at once and design them to meet specific purposes Budget management Work in partnership with other Advisors, and other teams within Student Recruitment, to meet shared objectives. Understand and articulate the factors which contribute to employee value proposition Able to produce reports and analysis for the team and the wider business as required, and can identify when data is not accurate or of questionable integrity Demonstrate knowledge regarding the type of measures and targets that are set for recruitment and hold awareness of these targets while delivering work Team supporter, contributing equally to the achievement of Student Recruitment hiring targets across all programmes Understanding of assessment methods, e.g. strengths based recruitment, different interview tools Intimately understand, or able to quickly build understanding, of all programmes from Apprenticeships to Gradates, recruiting teams, what they do, what candidates they require, and able to identify methods to source appropriate candidates Responsive to business recruitment needs, demonstrating speed of response through own actions and proactively proposing ideas and solutions Work with line manager to monitor recruitment requirements across the business groups and takes action to address critical pipeline issues and hot spots Knowledge and best practice sharing through written communication and informal presentations To qualify for the Role you must have: Proven track record of executing volume Student recruitment as well as dealing with niche roles Solid experience of recruiting direct candidates from a variety of sources including talent spotting at events An advocate of KPIs Knowledge of core assessment and selection tools Relevant student recruitment experience Ideally, you'll also have: Time and project management skills - able to plan and manage time effectively and demonstrate flexibility to deal with changing priorities Relationship building skills - with the ability to challenge senior management where necessary, always acting with integrity and enthusiasm Demonstrates a willingness to look beyond the task at hand and consider the broader picture Demonstrates calm and objectivity when under pressure Our client is looking for: You will be an experienced Advisor with a passion for attracting the best and most diverse candidates and desire to provide an exceptional candidate experience. You must be effective managing multiple priorities while travelling and in and out of events. You will also work closely with Partners and Directors across the business, and a variety of external university, schools, and 3rd party networks, so the ability to build strong and effective relationships is key. What's on Offer: Offering a competitive remuneration package where you'll be rewarded for your individual and team performance. The comprehensive Total Rewards package includes support for flexible working and career development, and with Flex scheme you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, they offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you
Chailey Heritage Foundation, based in East Sussex, is a nationally recognised centre for children and young adults with complex physical disabilities and high health needs, offering flexible residential provision ranging from short breaks, to 52 weeks a year. We are looking to recruit an ambitious, forward thinking leader who can steer our Children’s Homes, for young people between the ages of 3-19, across three bungalows, to an ‘Outstanding’ Ofsted rating, to align with our Schools current standing. They will also be responsible for the overarching management of our Nights team, who also work across our three ‘Futures’ bungalows, for young adults between the ages of 19-25. The successful candidate must have strong, hands-on, person centred leadership with proven abilities in delivering business strategy, budgetary responsibility, as well as a thorough knowledge of relevant legislation policies, and regulatory requirements. You should ideally have a Level 5 Diploma in Health and Social Care, or equivalent, or a willingness to work towards this, which would be funded entirely by the Foundation. This is a demanding role, but for the right candidate it will be an exciting opportunity to work with a dedicated multi-disciplinary team, and help us to deliver highly skilled and personalised support to the young people we care for. In return you will receive a competitive package which includes: An annual salary of £44,039 p.a. Competitive annual leave entitlements On-site Café, Gym & Yoga Sessions A comprehensive benefits package, for full details of which please visit our website First-Class induction and training from qualified professionals Closing date for applications is 13 April 2021 Strictly No Agencies Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children and young adults; as such an enhanced DBS disclosure is required. Chailey Heritage Foundation is an equal opportunities employer and is committed to promoting diversity and inclusion for all its young people and staff. We welcome applications from all sections of the community. As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants. CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR. Please ensure you have reviewed our privacy policy prior to completing an application with us.
Apr 12, 2021
Full time
Chailey Heritage Foundation, based in East Sussex, is a nationally recognised centre for children and young adults with complex physical disabilities and high health needs, offering flexible residential provision ranging from short breaks, to 52 weeks a year. We are looking to recruit an ambitious, forward thinking leader who can steer our Children’s Homes, for young people between the ages of 3-19, across three bungalows, to an ‘Outstanding’ Ofsted rating, to align with our Schools current standing. They will also be responsible for the overarching management of our Nights team, who also work across our three ‘Futures’ bungalows, for young adults between the ages of 19-25. The successful candidate must have strong, hands-on, person centred leadership with proven abilities in delivering business strategy, budgetary responsibility, as well as a thorough knowledge of relevant legislation policies, and regulatory requirements. You should ideally have a Level 5 Diploma in Health and Social Care, or equivalent, or a willingness to work towards this, which would be funded entirely by the Foundation. This is a demanding role, but for the right candidate it will be an exciting opportunity to work with a dedicated multi-disciplinary team, and help us to deliver highly skilled and personalised support to the young people we care for. In return you will receive a competitive package which includes: An annual salary of £44,039 p.a. Competitive annual leave entitlements On-site Café, Gym & Yoga Sessions A comprehensive benefits package, for full details of which please visit our website First-Class induction and training from qualified professionals Closing date for applications is 13 April 2021 Strictly No Agencies Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children and young adults; as such an enhanced DBS disclosure is required. Chailey Heritage Foundation is an equal opportunities employer and is committed to promoting diversity and inclusion for all its young people and staff. We welcome applications from all sections of the community. As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants. CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR. Please ensure you have reviewed our privacy policy prior to completing an application with us.
About CSL With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all applicable local, state, federal requirements. This role will ensure compliance to training needs, SOPs, processes and other regulatory or company directives are adhered in order to support the operations and quality requirements for business operations. • Reporting compliance status data to operational quality management • Collaborate with center management in the development and implementation of continuous improvement plans • Collaborate with Assistant Manager of Quality (AMQ), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns • Responsible for coordinating and managing training activities, policies and processes at the center level 1 Perform final QA review and release for all shipment and associated documents, to ensure shipment meets customer specifications. 2 Ensure center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action. 3 Perform center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action. 4 Maintain and review Plasma center personnel training documents to ensure documents comply with CSL procedures, SOP's, CLIA/COLA and other applicable requirements. 5 Maintain the Learning Management System to ensure data integrity, report generation and data analysis to comply with company and regulatory standards. 6 Initiates schedule, coordinate and monitor the delivery of all training, such as new hire, annual and any retraining to meet center or other training and regulatory requirements. Ensure the most current version of training materials at the center is being used 7 Collaborates with center management when viewing the Quality Management System to identify, coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues. 8 Conduct periodic process assessments to ensure compliance of CSL written procedures. Initiate investigation to ensure documentation of deficiencies and development of corrective action plans, as necessary in partnership with management. 9 Identifying and communicate non-conformities to CSL's SOP's. In the absence of the AQM, may conduct monthly quality team meeting to inform, promote, assess and identify opportunities for continuous process improvement in quality, safety, and training for implementation. 10 Promote Safety, Health and Environment Policies & Procedure. Ensure safety training and safety practices are implemented and followed within the center. 11 Conducts and may lead internal audits to monitor facility compliance with CSL procedures and policies, cGMP, OHSA, FDA, and other regulations, as applicable, and develop center responses for deficiencies. In the absence of the AQM, host external audits conducted by the regulatory agencies and customers. 12 Responsible to initiate, investigate and close Trackwise reports in a timely manner. Confirm through follow-up, to ensure appropriate corrective action was initiated, implemented, and effective. 13 Maintain clean efficient work environment. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedure and documentation audits, as applicable. 14 Follow all Standard Operating Procedures (SOPs), company policies and procedures. 15 Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA. 16 Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyperimmune programs at the center, if applicable. 17 Assist Plasma center staff in completing other special projects or assignments, as requested. 18 Perform other job-related duties, as assigned. Education • High school diploma or equivalent required. Associate or Bachelor's degree in business administration or biological sciences preferred. Experience • Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment. • Strong customer service skills • Strong critical reasoning, decision-making and problem solving skills to analyze situations • Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives • Understand Quality Systems and/or regulated training requirements Working Conditions (physical & mental requirements) • Occasionally required to work with the public when they are dissatisfied • 80% of the time standing and walking and 20% of the time sitting • Reach, bend, kneel and have high level of manual dexterity • See and speak with customers and observe equipment operation • Occasionally be required to lift and carry 25 lbs. • Exposure to hot and cold temperatures, sudden temperature changes, working with freezers and various odors All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. #CB
Apr 12, 2021
Full time
About CSL With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all applicable local, state, federal requirements. This role will ensure compliance to training needs, SOPs, processes and other regulatory or company directives are adhered in order to support the operations and quality requirements for business operations. • Reporting compliance status data to operational quality management • Collaborate with center management in the development and implementation of continuous improvement plans • Collaborate with Assistant Manager of Quality (AMQ), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns • Responsible for coordinating and managing training activities, policies and processes at the center level 1 Perform final QA review and release for all shipment and associated documents, to ensure shipment meets customer specifications. 2 Ensure center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action. 3 Perform center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action. 4 Maintain and review Plasma center personnel training documents to ensure documents comply with CSL procedures, SOP's, CLIA/COLA and other applicable requirements. 5 Maintain the Learning Management System to ensure data integrity, report generation and data analysis to comply with company and regulatory standards. 6 Initiates schedule, coordinate and monitor the delivery of all training, such as new hire, annual and any retraining to meet center or other training and regulatory requirements. Ensure the most current version of training materials at the center is being used 7 Collaborates with center management when viewing the Quality Management System to identify, coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues. 8 Conduct periodic process assessments to ensure compliance of CSL written procedures. Initiate investigation to ensure documentation of deficiencies and development of corrective action plans, as necessary in partnership with management. 9 Identifying and communicate non-conformities to CSL's SOP's. In the absence of the AQM, may conduct monthly quality team meeting to inform, promote, assess and identify opportunities for continuous process improvement in quality, safety, and training for implementation. 10 Promote Safety, Health and Environment Policies & Procedure. Ensure safety training and safety practices are implemented and followed within the center. 11 Conducts and may lead internal audits to monitor facility compliance with CSL procedures and policies, cGMP, OHSA, FDA, and other regulations, as applicable, and develop center responses for deficiencies. In the absence of the AQM, host external audits conducted by the regulatory agencies and customers. 12 Responsible to initiate, investigate and close Trackwise reports in a timely manner. Confirm through follow-up, to ensure appropriate corrective action was initiated, implemented, and effective. 13 Maintain clean efficient work environment. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedure and documentation audits, as applicable. 14 Follow all Standard Operating Procedures (SOPs), company policies and procedures. 15 Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA. 16 Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyperimmune programs at the center, if applicable. 17 Assist Plasma center staff in completing other special projects or assignments, as requested. 18 Perform other job-related duties, as assigned. Education • High school diploma or equivalent required. Associate or Bachelor's degree in business administration or biological sciences preferred. Experience • Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment. • Strong customer service skills • Strong critical reasoning, decision-making and problem solving skills to analyze situations • Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives • Understand Quality Systems and/or regulated training requirements Working Conditions (physical & mental requirements) • Occasionally required to work with the public when they are dissatisfied • 80% of the time standing and walking and 20% of the time sitting • Reach, bend, kneel and have high level of manual dexterity • See and speak with customers and observe equipment operation • Occasionally be required to lift and carry 25 lbs. • Exposure to hot and cold temperatures, sudden temperature changes, working with freezers and various odors All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. #CB
Why work with Citrus-Lime? Put simply, we are a Cloud-based Software/Tech company operating within the Outdoor and Lifestyle sector. We are changing the markets we serve because we are ambitious and determined to achieve our objectives. This, in turn, has lead us to be a highly profitable and commercially well-run business. We are a small, high-growth business where necessity has us move quick, make smart choices and carve a clear niche into which our forward-thinking, commercially relevant products and services are welcomed. The pace at which we progress, we believe, makes us an exciting and engaging business to work for. Having developed long-standing and meaningful partnerships with all areas of the retail, we have become a key contributor to the modernisation and growth within the specialist industries we serve. We have expanded to a team of more than 40 diverse colleagues and contributors, but growth became rapid in late 2016 when we committed to writing all of our software in-house, resulting in our fully-integrated, End-to-End Cloud retail solution. Looking into the future, having started to recreate our Cycle market successes within new verticals (particularly the Outdoor sector) and beginning to show clear signs of progress outside the UK, our ambitions and expectations have evolved and we are set to grow again. There is still work to be done within the Cycle industry, but the opportunities are clear within similar verticals (particularly Outdoor) where the challenge for business owners to adapt to the needs of the modern consumer are apparent and can be met confidently by our solutions. A career change can be daunting, but our amazing helpdesk team took the leap, here's what they have to say: Joining the Helpdesk at Citrus-Lime was a real change of direction for me - I was a primary school teacher, and before that an Editor for a publishing company. I had never worked in customer support in the past, but the team at Citrus-Lime had faith in me and helped me to grow into the role. I've been able to use lots of my existing skills, such as training, and develop plenty of new ones. It is exciting to work for a company where the product is always improving and changing, as it challenges you to keep building on your own knowledge. With a background in Primary School Education and then Wedding Planning, applying for the job at Citrus-Lime was a big leap for me! My technical knowledge was very much limited to Excel Spreadsheets, but with the support and guidance of the team, I have already gained a wealth of knowledge and continue to challenge myself each day. I previously worked as a General Manager of a Hotel, so joining the Citrus-Lime Team was something completely new for me. Having no technical background, with the exception of MS Office, I was a little apprehensive that I may not be suitable for the role. But with the guidance of the team, I have gained knowledge and the tools to succeed within my role. Citrus-Lime endorse hard-work and commitment, both of which I have a great deal of. I look forward to my future with Citrus-Lime and the opportunities along the way. Who are we looking for? We are looking for a Helpdesk Team Member to join the The Support Team, providing first-line support to our customers. This is a mix of providing guidance if they're not sure how to do something, trouble-shooting and more in-depth problem-solving. You'll work closely with various teams in the company, from Design to Development, finding solutions and ensuring a high-level of customer service throughout. Customers get in touch on the phone and over live chat, so excellent communication skills are essential. Logical thinking, excellent organisation and a positive, determined attitude will serve you well in this role. Here's a breakdown of the key responsibilities: Provide first class service to existing retail customers. Analyse problems and issues, seeking resolution and keeping customer informed throughout. Effectively escalate support cases to the internal development team when required. Essential skills and qualities: 1-2 years of customer service experience, ideally in a technical support role. A sound grasp of ICT skills such as using MS Office. Strong verbal and written communication skills. Excellent organisation and time-management. Upbeat and friendly attitude. Able to be able pick up new systems with ease. £22,000 - £26,000 per annum Based in Ulverston, 40 hours per week.
Apr 12, 2021
Full time
Why work with Citrus-Lime? Put simply, we are a Cloud-based Software/Tech company operating within the Outdoor and Lifestyle sector. We are changing the markets we serve because we are ambitious and determined to achieve our objectives. This, in turn, has lead us to be a highly profitable and commercially well-run business. We are a small, high-growth business where necessity has us move quick, make smart choices and carve a clear niche into which our forward-thinking, commercially relevant products and services are welcomed. The pace at which we progress, we believe, makes us an exciting and engaging business to work for. Having developed long-standing and meaningful partnerships with all areas of the retail, we have become a key contributor to the modernisation and growth within the specialist industries we serve. We have expanded to a team of more than 40 diverse colleagues and contributors, but growth became rapid in late 2016 when we committed to writing all of our software in-house, resulting in our fully-integrated, End-to-End Cloud retail solution. Looking into the future, having started to recreate our Cycle market successes within new verticals (particularly the Outdoor sector) and beginning to show clear signs of progress outside the UK, our ambitions and expectations have evolved and we are set to grow again. There is still work to be done within the Cycle industry, but the opportunities are clear within similar verticals (particularly Outdoor) where the challenge for business owners to adapt to the needs of the modern consumer are apparent and can be met confidently by our solutions. A career change can be daunting, but our amazing helpdesk team took the leap, here's what they have to say: Joining the Helpdesk at Citrus-Lime was a real change of direction for me - I was a primary school teacher, and before that an Editor for a publishing company. I had never worked in customer support in the past, but the team at Citrus-Lime had faith in me and helped me to grow into the role. I've been able to use lots of my existing skills, such as training, and develop plenty of new ones. It is exciting to work for a company where the product is always improving and changing, as it challenges you to keep building on your own knowledge. With a background in Primary School Education and then Wedding Planning, applying for the job at Citrus-Lime was a big leap for me! My technical knowledge was very much limited to Excel Spreadsheets, but with the support and guidance of the team, I have already gained a wealth of knowledge and continue to challenge myself each day. I previously worked as a General Manager of a Hotel, so joining the Citrus-Lime Team was something completely new for me. Having no technical background, with the exception of MS Office, I was a little apprehensive that I may not be suitable for the role. But with the guidance of the team, I have gained knowledge and the tools to succeed within my role. Citrus-Lime endorse hard-work and commitment, both of which I have a great deal of. I look forward to my future with Citrus-Lime and the opportunities along the way. Who are we looking for? We are looking for a Helpdesk Team Member to join the The Support Team, providing first-line support to our customers. This is a mix of providing guidance if they're not sure how to do something, trouble-shooting and more in-depth problem-solving. You'll work closely with various teams in the company, from Design to Development, finding solutions and ensuring a high-level of customer service throughout. Customers get in touch on the phone and over live chat, so excellent communication skills are essential. Logical thinking, excellent organisation and a positive, determined attitude will serve you well in this role. Here's a breakdown of the key responsibilities: Provide first class service to existing retail customers. Analyse problems and issues, seeking resolution and keeping customer informed throughout. Effectively escalate support cases to the internal development team when required. Essential skills and qualities: 1-2 years of customer service experience, ideally in a technical support role. A sound grasp of ICT skills such as using MS Office. Strong verbal and written communication skills. Excellent organisation and time-management. Upbeat and friendly attitude. Able to be able pick up new systems with ease. £22,000 - £26,000 per annum Based in Ulverston, 40 hours per week.
Nursery Room Leader - Beaconsfield Salary: Up to £23,000 per annum Depending On Experience The Company Our established client nursery are looking for an experienced and qualified Room leader who is passionate about children's learning and development to join their team in either the pre-school or Toddler room. The Role To support the Deputy Manager in the overall management of child care provision. To work as a Room leader and Key-person and as part of the Nursery staff team under the direction of the Manager to provide safe, stimulating and varied programmes of play and high quality education and care for babies. To build and maintain a strong and professional partnership with parents in an inclusive environment that promotes the physical, mental, emotional health and well-being of the children to enable every child to develop to their full potential. Hours: 40 hours shift work per week Responsibilities To support and guide staff in relation to the Early Years foundation stage. To support and guide staff in creating and maintaining a stimulating, challenging and child-centred environment to meet the needs of individual children. To provide a high standard of observations, record-keeping and understanding of your key children's development and learning journeys (and non-key children, particularly when their Key Person is not present). To fully engage with and support good team working To liaise with and support parents, carers and other family members and form professional parent partnerships, sharing their children's developmental and learning journey. To plan appropriate play and learning experiences based on the children's interests and needs and identify any concerns in relation to the child's development and well-being, offering early intervention, support and outside professional help if needed. To regularly assess and record children's individual needs and developmental progress. To maintain open lines of communication within the Staff team. To participate in staff meetings, relating to curriculum planning and development, and the development of children. To attend out of working hours activities where necessary, e.g. training, staff meetings, parents evening, events etc. To act as Key-person to a small group of children, liaising closely with parents/carers and ensuring each child's needs are recognised and met. To listen to, encourage, enable, stimulate and ensure the safeguarding of the children. To ensure high standards of care at the nursery. Ensure records of children are up to date. Maintain all records as required by Regulatory bodies. Key Skills Team Worker Able to work on own initiative Able to help plan and implement the Early Years Foundation Stage Able to meet children's individual needs Able to write clear records/reports A strong ability to observe, comment and write clearly in order to contribute to children's files A Good customer service and partnership skills to develop and maintain relationships with colleagues and parents A strong ability to communicate effectively with colleagues and children and parents Good communication skills with children, colleagues, with parents and external agencies Enthusiasm for the role Friendly, Flexible Approach Personal Development Willing to undertake work outside of normal hours Requirements: Level 3 or above Childcare qualification Desirably First Aid Certificate (Paediatric) Previous experience of working with toddlers or pre-school children An understanding and commitment to equal opportunities and cultural diversity. Experience of working with children Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Apr 12, 2021
Full time
Nursery Room Leader - Beaconsfield Salary: Up to £23,000 per annum Depending On Experience The Company Our established client nursery are looking for an experienced and qualified Room leader who is passionate about children's learning and development to join their team in either the pre-school or Toddler room. The Role To support the Deputy Manager in the overall management of child care provision. To work as a Room leader and Key-person and as part of the Nursery staff team under the direction of the Manager to provide safe, stimulating and varied programmes of play and high quality education and care for babies. To build and maintain a strong and professional partnership with parents in an inclusive environment that promotes the physical, mental, emotional health and well-being of the children to enable every child to develop to their full potential. Hours: 40 hours shift work per week Responsibilities To support and guide staff in relation to the Early Years foundation stage. To support and guide staff in creating and maintaining a stimulating, challenging and child-centred environment to meet the needs of individual children. To provide a high standard of observations, record-keeping and understanding of your key children's development and learning journeys (and non-key children, particularly when their Key Person is not present). To fully engage with and support good team working To liaise with and support parents, carers and other family members and form professional parent partnerships, sharing their children's developmental and learning journey. To plan appropriate play and learning experiences based on the children's interests and needs and identify any concerns in relation to the child's development and well-being, offering early intervention, support and outside professional help if needed. To regularly assess and record children's individual needs and developmental progress. To maintain open lines of communication within the Staff team. To participate in staff meetings, relating to curriculum planning and development, and the development of children. To attend out of working hours activities where necessary, e.g. training, staff meetings, parents evening, events etc. To act as Key-person to a small group of children, liaising closely with parents/carers and ensuring each child's needs are recognised and met. To listen to, encourage, enable, stimulate and ensure the safeguarding of the children. To ensure high standards of care at the nursery. Ensure records of children are up to date. Maintain all records as required by Regulatory bodies. Key Skills Team Worker Able to work on own initiative Able to help plan and implement the Early Years Foundation Stage Able to meet children's individual needs Able to write clear records/reports A strong ability to observe, comment and write clearly in order to contribute to children's files A Good customer service and partnership skills to develop and maintain relationships with colleagues and parents A strong ability to communicate effectively with colleagues and children and parents Good communication skills with children, colleagues, with parents and external agencies Enthusiasm for the role Friendly, Flexible Approach Personal Development Willing to undertake work outside of normal hours Requirements: Level 3 or above Childcare qualification Desirably First Aid Certificate (Paediatric) Previous experience of working with toddlers or pre-school children An understanding and commitment to equal opportunities and cultural diversity. Experience of working with children Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Regional Sales Manager Field Based (Covering the North of England) The Company Premium Credit provides a range of lending solutions for its customers to meet their cash flow needs across multiple sectors from leisure (Golf Club memberships, Carava Site Fees and Premier League Football like Everton) Education (mainly private school fees but also training and higher education) and a rapidly expanding Tax, VAT and business funding via Credit Brokers. Through the use of specific lending products Premium Credit enables customers to pay their fees in installments making it more affordable and in all cases these are introduced through a third party like a credit broker, school or golf club. These introducers will be your customers. We're looking for a Regional Sales Manager to oversee our Northern England region and support sales and client success throughout the area and into Scotland. As our Regional Sales Manager, we will reward you and your hard work with: - Excellent salary - Company pension scheme - 25 days' holiday - Wellbeing support - Learning and Development - Competitive benefits package including: Private healthcare Health assessments Life assurance Employee assistance This role represents an incredible opportunity for a high calibre sales professional with a great leadership style and ideally, experience in the lending industry, to consolidate their skills and career path with our market-leading company. We have a strong set of values that each employee lives by which are as follows; Stand Together, Stand Up, Stand True and Stand Out. What's more, we believe that over 30 years of success is down to the talent, hard work and dedication of our people, which is why we are committed to investing in them and ensuring they are successful in turn. The Role As a Regional Sales Manager, you will be responsible for delivering sales targets for new accounts and the development of new business across the North of England by acquiring new partners. You will achieve this through effective networking, following leads and referrals and increasing profitability from current accounts. Taking a consultative approach to sales, you will work with a wide range of customers from many different industry sectors, making for a varied and engaging role, as such candidates from a solutions background will have a distinct advantage. You will have line responsibility for two Telesales Executives who will support you with client communications, resolving issues, renewals and new products and the successful delivery of new business to the portfolio. Additionally, your role will involve: - Championing the development and management of a specific range of products - Maintaining relationships with customers throughout your territory - Supporting the development of new products within the Specialist Lending strategy - Preparing weekly summaries, regular pipeline reports and monthly statistics for your region - Assisting customers with training and needs fulfilment - Assisting the Credit Control Department in resolving debt issues - Helping Underwriters in obtaining information to approve deals - Attending roadshows, exhibitions and functions About You To be considered as a Regional Sales Manager, you will need: - Significant new business sales experience, focusing on intermediated sales and revenue generation - Experience of effectively managing individuals, including mentoring, supporting and development - An excellent understanding and application of the sales cycle - A proven track record of demonstrating excellent relationship management behaviour, particularly with senior client partners - Excellent presentation skills and the ability to present to Board level confidently - Good decision-making skills - The ability to create successful business plans A degree level qualification or equivalent would be beneficial to your application. Strong commercially driven business acumen would also be an advantage, as would an existing portfolio of professional and/or industry contacts. Extensive experience in UK lending markets from the perspective of a lender, a broker or a solutions background like software or asset finance sales would be desirable. Other organisations may call this role Sales Manager, Regional Manager, Field Account Manager, Regional Business Manager, Regional Development Manager, or Regional Client Manager. Webrecruit and Premium Credit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as a Regional Sales Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 12, 2021
Full time
Regional Sales Manager Field Based (Covering the North of England) The Company Premium Credit provides a range of lending solutions for its customers to meet their cash flow needs across multiple sectors from leisure (Golf Club memberships, Carava Site Fees and Premier League Football like Everton) Education (mainly private school fees but also training and higher education) and a rapidly expanding Tax, VAT and business funding via Credit Brokers. Through the use of specific lending products Premium Credit enables customers to pay their fees in installments making it more affordable and in all cases these are introduced through a third party like a credit broker, school or golf club. These introducers will be your customers. We're looking for a Regional Sales Manager to oversee our Northern England region and support sales and client success throughout the area and into Scotland. As our Regional Sales Manager, we will reward you and your hard work with: - Excellent salary - Company pension scheme - 25 days' holiday - Wellbeing support - Learning and Development - Competitive benefits package including: Private healthcare Health assessments Life assurance Employee assistance This role represents an incredible opportunity for a high calibre sales professional with a great leadership style and ideally, experience in the lending industry, to consolidate their skills and career path with our market-leading company. We have a strong set of values that each employee lives by which are as follows; Stand Together, Stand Up, Stand True and Stand Out. What's more, we believe that over 30 years of success is down to the talent, hard work and dedication of our people, which is why we are committed to investing in them and ensuring they are successful in turn. The Role As a Regional Sales Manager, you will be responsible for delivering sales targets for new accounts and the development of new business across the North of England by acquiring new partners. You will achieve this through effective networking, following leads and referrals and increasing profitability from current accounts. Taking a consultative approach to sales, you will work with a wide range of customers from many different industry sectors, making for a varied and engaging role, as such candidates from a solutions background will have a distinct advantage. You will have line responsibility for two Telesales Executives who will support you with client communications, resolving issues, renewals and new products and the successful delivery of new business to the portfolio. Additionally, your role will involve: - Championing the development and management of a specific range of products - Maintaining relationships with customers throughout your territory - Supporting the development of new products within the Specialist Lending strategy - Preparing weekly summaries, regular pipeline reports and monthly statistics for your region - Assisting customers with training and needs fulfilment - Assisting the Credit Control Department in resolving debt issues - Helping Underwriters in obtaining information to approve deals - Attending roadshows, exhibitions and functions About You To be considered as a Regional Sales Manager, you will need: - Significant new business sales experience, focusing on intermediated sales and revenue generation - Experience of effectively managing individuals, including mentoring, supporting and development - An excellent understanding and application of the sales cycle - A proven track record of demonstrating excellent relationship management behaviour, particularly with senior client partners - Excellent presentation skills and the ability to present to Board level confidently - Good decision-making skills - The ability to create successful business plans A degree level qualification or equivalent would be beneficial to your application. Strong commercially driven business acumen would also be an advantage, as would an existing portfolio of professional and/or industry contacts. Extensive experience in UK lending markets from the perspective of a lender, a broker or a solutions background like software or asset finance sales would be desirable. Other organisations may call this role Sales Manager, Regional Manager, Field Account Manager, Regional Business Manager, Regional Development Manager, or Regional Client Manager. Webrecruit and Premium Credit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as a Regional Sales Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
This is an excellent opportunity to join a brand new Customer Success function where the customer will be at the heart of everything we do. What you will be doing Ensures Customer Success Platform drives best practice to manage success plans Creates the data links between Salesforce, Planhat, Sidetrade, Quip, Salesloft Builds and maintains customer success scorecard Generates workflows to recognise events which would drive a CSM, CSE or tech touch actions Create Customer Success Qualified Leads to trigger in SF for account managers to drive What you will have Strong knowledge of system integrations Experience of Salesforce, Planhat, Pendo, Gainsight, Sidetrade, Salesloft and Quip beneficial Able to turn operational needs into automated system capabilities Ability to design, develop and test all Customer Success technology initiatives What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Apr 12, 2021
Full time
This is an excellent opportunity to join a brand new Customer Success function where the customer will be at the heart of everything we do. What you will be doing Ensures Customer Success Platform drives best practice to manage success plans Creates the data links between Salesforce, Planhat, Sidetrade, Quip, Salesloft Builds and maintains customer success scorecard Generates workflows to recognise events which would drive a CSM, CSE or tech touch actions Create Customer Success Qualified Leads to trigger in SF for account managers to drive What you will have Strong knowledge of system integrations Experience of Salesforce, Planhat, Pendo, Gainsight, Sidetrade, Salesloft and Quip beneficial Able to turn operational needs into automated system capabilities Ability to design, develop and test all Customer Success technology initiatives What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Retail Supervisor - Part Time We are looking to recruit a new retail supervisor for our shop in Wythenshawe, Greater Manchester. We offer a permanent part time position working a variety of shifts 5days from 7 each week usually including at least one shift most weekends. Pay, working hours & benefits: We offer an hourly pay rate of £9.46 and you will be guaranteed a minimum of 20 hours work per week and if you're looking to earn a bit more then overtime may be available. In addition to your pay you will also benefit from: - 6 weeks holiday each year. - Award winning induction training. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. As one of our retail supervisors you will: - Be an important part of the management team and support the manager in leading the team to run an efficient shop and provide a great service to our customers. - Take full responsibility for running the shop in your manager's absence ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. - Open and close the shop, handle cash, place orders and develop your team of retail assistants. - Take responsibility for the control of operational costs including shrinkage, waste and payroll. You will need: - A friendly, positive, hard working approach to work. - To be a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and your customers will depend upon you to do your job to the best of your ability at all times. - Some experience as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if you think you've got what it takes to take the first steps in your retail management career. More than just a job: Many people come to us for a part time job to earn a bit of money whilst they are studying at school, college or university and others find that it fits in well around other commitments like raising a family. If you decide to stick around then there are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our Supervisors are important members of the shop management team providing support to a small team of retail assistants and ensuring that their shops run smoothly and efficiently to provide great service to our customers.
Apr 11, 2021
Full time
Retail Supervisor - Part Time We are looking to recruit a new retail supervisor for our shop in Wythenshawe, Greater Manchester. We offer a permanent part time position working a variety of shifts 5days from 7 each week usually including at least one shift most weekends. Pay, working hours & benefits: We offer an hourly pay rate of £9.46 and you will be guaranteed a minimum of 20 hours work per week and if you're looking to earn a bit more then overtime may be available. In addition to your pay you will also benefit from: - 6 weeks holiday each year. - Award winning induction training. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. As one of our retail supervisors you will: - Be an important part of the management team and support the manager in leading the team to run an efficient shop and provide a great service to our customers. - Take full responsibility for running the shop in your manager's absence ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. - Open and close the shop, handle cash, place orders and develop your team of retail assistants. - Take responsibility for the control of operational costs including shrinkage, waste and payroll. You will need: - A friendly, positive, hard working approach to work. - To be a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and your customers will depend upon you to do your job to the best of your ability at all times. - Some experience as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if you think you've got what it takes to take the first steps in your retail management career. More than just a job: Many people come to us for a part time job to earn a bit of money whilst they are studying at school, college or university and others find that it fits in well around other commitments like raising a family. If you decide to stick around then there are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our Supervisors are important members of the shop management team providing support to a small team of retail assistants and ensuring that their shops run smoothly and efficiently to provide great service to our customers.
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right. Job Description Site based adminstrator based and Donnington, supporting 6 engineers. The majority of the role will be dealing with Reactive and PPM tasks, raising purchase orders and being responsible for logging and updating tasks in our CAFM system Qualifications Good computer skills, good communication skills, experience in a maintenance and reactive contracts would be desirable Additional Information Health and Safety responsibilities: Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security: Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents; Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Apr 11, 2021
Full time
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right. Job Description Site based adminstrator based and Donnington, supporting 6 engineers. The majority of the role will be dealing with Reactive and PPM tasks, raising purchase orders and being responsible for logging and updating tasks in our CAFM system Qualifications Good computer skills, good communication skills, experience in a maintenance and reactive contracts would be desirable Additional Information Health and Safety responsibilities: Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security: Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents; Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
This is a great opportunity to join the Professional Services team to champion delivering technical projects on time and within budget, live and breathe infrastructure automation, support cloud solutions and weave various services into compelling business systems for our clients. What you will do As a HCM Implementation Consultant you will use your own initiative to configure, test and deploy software to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customer retention ensuring customer satisfaction , as well as supporting the Sales team with pre-sales scenarios Test all software deployed and report findings to the Projects team following completion of installation tasks, including implementing remedial activities What you will have We are looking for a HCM Implementation Consultant with experience of adhering to customer SLAs and/or project deadlines Demonstrable experience of software implementation , ideally within a HCM environment but this is not essential Excellent inter-personal skills and the ability to influence others . Be willing to take initiative in problem identification and solution provision . Experience of working with reporting applications and building SQL based reports Ability and willingness to travel as required What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Apr 11, 2021
Full time
This is a great opportunity to join the Professional Services team to champion delivering technical projects on time and within budget, live and breathe infrastructure automation, support cloud solutions and weave various services into compelling business systems for our clients. What you will do As a HCM Implementation Consultant you will use your own initiative to configure, test and deploy software to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customer retention ensuring customer satisfaction , as well as supporting the Sales team with pre-sales scenarios Test all software deployed and report findings to the Projects team following completion of installation tasks, including implementing remedial activities What you will have We are looking for a HCM Implementation Consultant with experience of adhering to customer SLAs and/or project deadlines Demonstrable experience of software implementation , ideally within a HCM environment but this is not essential Excellent inter-personal skills and the ability to influence others . Be willing to take initiative in problem identification and solution provision . Experience of working with reporting applications and building SQL based reports Ability and willingness to travel as required What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
TRAFFORD COUNCIL Principal Sustainability and Climate Change Officer £40,876 - £42,821 per annum Permanent, Full-time, 36.25 hours per week Location: Trafford Town Hall, Talbot Road, Stretford, M32 0TH About us Trafford Council and its partners in the public, private and third sectors are embarking on a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential. Our vision is working together to build the best future for all our communities and everyone in Trafford Trafford really is a great place to work. With a positive permission culture, we embrace innovation and encourage performance. We're keen to recruit someone with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do As the Principal Sustainability and Climate Change Officer, you will be responsible for leading the development and implementation of sustainability, climate change and clean air policies for the borough. You will also lead on green infrastructure provision from both a policy and delivery perspective. This is an exciting time for an experienced professional to lead on measures to address the Council's declaration of a climate emergency, deliver Trafford's Carbon Neutral Action Plan, and support the recently established Climate Emergency and Air Quality Commission for the borough. This agenda is a priority for the Council and you will be at the forefront of leading and coordinating an effective partnership approach involving residents and the public, private and VCFSE sectors to meet the challenge. Working at a senior level, you will also be involved in policy and strategy development, such as the Plan for Everyone and the emerging Trafford Local Plan. Setting the policy context and delivering improvements to the borough's green infrastructure will also be a key part of the role. About you Trafford is a diverse and exciting place to work with excellent opportunities for a challenging and varied workload. You will be joining a busy, friendly, and proactive team with opportunities to work with a range of public and private sector stakeholders. Trafford is home to the Trafford Park Industrial Estate, the INTU Trafford Centre, Manchester United Football Club and Lancashire County Cricket Club. This is an excellent opportunity for a planning professional looking to take the next step in their career, or move to a dynamic and fast-paced local authority. Excellent written and communication skills are essential as you will be interacting with businesses, the general public, partner agencies, other Council officers and elected members. Applicants must have a degree or equivalent qualification with experience and knowledge in producing and implementing sustainability related policies and strategies. About the Role Trafford's Strategic Planning and Growth team is part of the wider Strategic Growth Service which is based at the recently rebuilt Town Hall in Stretford, and you will report to the Strategic Planning and Growth Manager. A flexible hours and working policy is in place and some unsocial hours working is required on occasions. You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. About the Benefits Trafford recognises the importance of staff wellbeing and offer a number of initiatives for staff including health and wellbeing events, mindfulness and running & walking groups. Our great benefits include: Pension Home Technology Scheme Cycle to Work Scheme Simply Healthcare Employee Discount Scheme - 'Perks at Work' Flexible working Trafford the place continues to be one of the best places to live, in the country. According to statistics, the borough scores highly in terms of recycling, education, employment and crime reduction, and has a reputation of being one of the safest places to live in Greater Manchester. It also has one of the lowest Council Tax rates. Trafford has some of the best schools in the country; it also has excellent transport links and is globally recognised for its, sport, culture and leisure interests. For an informal chat about the role, please contact Stephen James, Head of Strategic Growth via email to arrange: (Please do not send CVs to this email address. CVs sent will be discarded and not used towards an application for the above post) To learn more about Trafford as a place to live and work, please visit: The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Closing date: 3rd May 2021 at 23:59pm. TO APPLY PLEASE CLICK THE APPLY NOW BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Apr 10, 2021
Full time
TRAFFORD COUNCIL Principal Sustainability and Climate Change Officer £40,876 - £42,821 per annum Permanent, Full-time, 36.25 hours per week Location: Trafford Town Hall, Talbot Road, Stretford, M32 0TH About us Trafford Council and its partners in the public, private and third sectors are embarking on a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential. Our vision is working together to build the best future for all our communities and everyone in Trafford Trafford really is a great place to work. With a positive permission culture, we embrace innovation and encourage performance. We're keen to recruit someone with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do As the Principal Sustainability and Climate Change Officer, you will be responsible for leading the development and implementation of sustainability, climate change and clean air policies for the borough. You will also lead on green infrastructure provision from both a policy and delivery perspective. This is an exciting time for an experienced professional to lead on measures to address the Council's declaration of a climate emergency, deliver Trafford's Carbon Neutral Action Plan, and support the recently established Climate Emergency and Air Quality Commission for the borough. This agenda is a priority for the Council and you will be at the forefront of leading and coordinating an effective partnership approach involving residents and the public, private and VCFSE sectors to meet the challenge. Working at a senior level, you will also be involved in policy and strategy development, such as the Plan for Everyone and the emerging Trafford Local Plan. Setting the policy context and delivering improvements to the borough's green infrastructure will also be a key part of the role. About you Trafford is a diverse and exciting place to work with excellent opportunities for a challenging and varied workload. You will be joining a busy, friendly, and proactive team with opportunities to work with a range of public and private sector stakeholders. Trafford is home to the Trafford Park Industrial Estate, the INTU Trafford Centre, Manchester United Football Club and Lancashire County Cricket Club. This is an excellent opportunity for a planning professional looking to take the next step in their career, or move to a dynamic and fast-paced local authority. Excellent written and communication skills are essential as you will be interacting with businesses, the general public, partner agencies, other Council officers and elected members. Applicants must have a degree or equivalent qualification with experience and knowledge in producing and implementing sustainability related policies and strategies. About the Role Trafford's Strategic Planning and Growth team is part of the wider Strategic Growth Service which is based at the recently rebuilt Town Hall in Stretford, and you will report to the Strategic Planning and Growth Manager. A flexible hours and working policy is in place and some unsocial hours working is required on occasions. You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. About the Benefits Trafford recognises the importance of staff wellbeing and offer a number of initiatives for staff including health and wellbeing events, mindfulness and running & walking groups. Our great benefits include: Pension Home Technology Scheme Cycle to Work Scheme Simply Healthcare Employee Discount Scheme - 'Perks at Work' Flexible working Trafford the place continues to be one of the best places to live, in the country. According to statistics, the borough scores highly in terms of recycling, education, employment and crime reduction, and has a reputation of being one of the safest places to live in Greater Manchester. It also has one of the lowest Council Tax rates. Trafford has some of the best schools in the country; it also has excellent transport links and is globally recognised for its, sport, culture and leisure interests. For an informal chat about the role, please contact Stephen James, Head of Strategic Growth via email to arrange: (Please do not send CVs to this email address. CVs sent will be discarded and not used towards an application for the above post) To learn more about Trafford as a place to live and work, please visit: The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Closing date: 3rd May 2021 at 23:59pm. TO APPLY PLEASE CLICK THE APPLY NOW BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Lifetime Training Ltd
Newcastle Upon Tyne, Tyne And Wear
In a nutshell You will be responsible for promoting apprenticeships to create a pipeline of new learner starts. You will report into the Area Manager, and work closely with Regional Trainers and the Engagement Manager to deliver campaigns in line with strategic partnership plans and build strong relationships with our employer partner managers. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship) What will you be doing? Building, maintaining, and growing strong relationships with our partners, particularly with managers. Promote and increase awareness of the benefits of apprenticeships and how they support our large employer partner Promote apprenticeship opportunities to employer partners and prospective learners by delivering engagement sessions to an agreed brief Work to ensure campaigns are supported at site level and all available products are understood and utilised where appropriate e.g. apprentice recruitment Attend career events to engage young people and showcase the apprenticeship opportunities within the sectors Lifetime operates in Promote apprenticeships directly to schools and colleges, highlighting the career opportunities available in the sectors Lifetime operates in Deliver apprenticeship related training to employer managers and stakeholders to help them best support their apprentices aiding retention of apprentices What will you bring to the role? Proven experience of promoting apprenticeships to businesses Excellent communication, presenting and listening skills Ability to inspire and engage with young people making early career choices A high level of confidence with technology including Microsoft Office, CRM and video conferencing platforms Experience of working in a customer focused environment to deliver high levels of customer satisfaction Familiarity of working in a high demand environment delivering to targets and tight deadlines Demonstrated ability to understand customer business goals and how to create strategies to achieve them If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Further information at:
Apr 10, 2021
Contractor
In a nutshell You will be responsible for promoting apprenticeships to create a pipeline of new learner starts. You will report into the Area Manager, and work closely with Regional Trainers and the Engagement Manager to deliver campaigns in line with strategic partnership plans and build strong relationships with our employer partner managers. Why Lifetime? Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners through our life-changing people and have been recognised as the number 1 training provider as voted by apprentices (RateMyApprenticeship) What will you be doing? Building, maintaining, and growing strong relationships with our partners, particularly with managers. Promote and increase awareness of the benefits of apprenticeships and how they support our large employer partner Promote apprenticeship opportunities to employer partners and prospective learners by delivering engagement sessions to an agreed brief Work to ensure campaigns are supported at site level and all available products are understood and utilised where appropriate e.g. apprentice recruitment Attend career events to engage young people and showcase the apprenticeship opportunities within the sectors Lifetime operates in Promote apprenticeships directly to schools and colleges, highlighting the career opportunities available in the sectors Lifetime operates in Deliver apprenticeship related training to employer managers and stakeholders to help them best support their apprentices aiding retention of apprentices What will you bring to the role? Proven experience of promoting apprenticeships to businesses Excellent communication, presenting and listening skills Ability to inspire and engage with young people making early career choices A high level of confidence with technology including Microsoft Office, CRM and video conferencing platforms Experience of working in a customer focused environment to deliver high levels of customer satisfaction Familiarity of working in a high demand environment delivering to targets and tight deadlines Demonstrated ability to understand customer business goals and how to create strategies to achieve them If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together What we offer We offer a great benefits, reward and recognition and wellbeing package which includes some of the following: 25 days holiday (business closes at Christmas) Contributory pension (company matched) Life Insurance A comprehensive reward, recognition and wellbeing scheme An Award-winning onboarding programme for our Trainers A comprehensive management development programme A career pathway programme to support your personal and professional development Further information at:
This is a great opportunity to join the Professional Services team to champion delivering technical projects on time and within budget, live and breathe infrastructure automation, support cloud solutions and weave various services into compelling business systems for our clients. What you will do As a HCM Implementation Consultant you will use your own initiative to configure, test and deploy software to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customer retention ensuring customer satisfaction , as well as supporting the Sales team with pre-sales scenarios Test all software deployed and report findings to the Projects team following completion of installation tasks, including implementing remedial activities What you will have We are looking for a HCM Implementation Consultant with experience of adhering to customer SLAs and/or project deadlines Demonstrable experience of software implementation , ideally within a HCM environment but this is not essential Excellent inter-personal skills and the ability to influence others . Be willing to take initiative in problem identification and solution provision . Experience of working with reporting applications and building SQL based reports Ability and willingness to travel as required What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Apr 10, 2021
Full time
This is a great opportunity to join the Professional Services team to champion delivering technical projects on time and within budget, live and breathe infrastructure automation, support cloud solutions and weave various services into compelling business systems for our clients. What you will do As a HCM Implementation Consultant you will use your own initiative to configure, test and deploy software to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customer retention ensuring customer satisfaction , as well as supporting the Sales team with pre-sales scenarios Test all software deployed and report findings to the Projects team following completion of installation tasks, including implementing remedial activities What you will have We are looking for a HCM Implementation Consultant with experience of adhering to customer SLAs and/or project deadlines Demonstrable experience of software implementation , ideally within a HCM environment but this is not essential Excellent inter-personal skills and the ability to influence others . Be willing to take initiative in problem identification and solution provision . Experience of working with reporting applications and building SQL based reports Ability and willingness to travel as required What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
The role will predominantly be home based but with an option to visit the office if you are local and wish to do so An excellent opportunity has become available for a talented Project Manager to champion delivering technical projects on time and within budget and weave various Services into compelling business systems for our clients. What you will do To provide high level project management services to customers on all aspects of the implementation of the Advanced product portfolio Financial responsibility for the profit and loss of implementation projects To work closely with consultants to ensure customer satisfaction at all stages of an implementation, including regular feedback on issues and opportunities What you will have As a Project Manager, you will have demonstrable experience in leading and managing diverse and complex IT Software projects A strong ability to lead discussions and gain agreement on the method of implementing the solution for the customer by setting their expectations at the correct level Have a high level understanding of the functionality of the company products as required Ability to travel across the UK as required Strong organisation skills (time management, administration etc.) What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Apr 09, 2021
Full time
The role will predominantly be home based but with an option to visit the office if you are local and wish to do so An excellent opportunity has become available for a talented Project Manager to champion delivering technical projects on time and within budget and weave various Services into compelling business systems for our clients. What you will do To provide high level project management services to customers on all aspects of the implementation of the Advanced product portfolio Financial responsibility for the profit and loss of implementation projects To work closely with consultants to ensure customer satisfaction at all stages of an implementation, including regular feedback on issues and opportunities What you will have As a Project Manager, you will have demonstrable experience in leading and managing diverse and complex IT Software projects A strong ability to lead discussions and gain agreement on the method of implementing the solution for the customer by setting their expectations at the correct level Have a high level understanding of the functionality of the company products as required Ability to travel across the UK as required Strong organisation skills (time management, administration etc.) What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
The role will predominantly be home based but with an option to visit the office if you are local and wish to do so An excellent opportunity has become available for a talented Project Manager to champion delivering technical projects on time and within budget and weave various Services into compelling business systems for our clients. What you will do To provide high level project management services to customers on all aspects of the implementation of the Advanced product portfolio Financial responsibility for the profit and loss of implementation projects To work closely with consultants to ensure customer satisfaction at all stages of an implementation, including regular feedback on issues and opportunities What you will have As a Project Manager, you will have demonstrable experience in leading and managing diverse and complex IT Software projects A strong ability to lead discussions and gain agreement on the method of implementing the solution for the customer by setting their expectations at the correct level Have a high level understanding of the functionality of the company products as required Ability to travel across the UK as required Strong organisation skills (time management, administration etc.) What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
Apr 09, 2021
Full time
The role will predominantly be home based but with an option to visit the office if you are local and wish to do so An excellent opportunity has become available for a talented Project Manager to champion delivering technical projects on time and within budget and weave various Services into compelling business systems for our clients. What you will do To provide high level project management services to customers on all aspects of the implementation of the Advanced product portfolio Financial responsibility for the profit and loss of implementation projects To work closely with consultants to ensure customer satisfaction at all stages of an implementation, including regular feedback on issues and opportunities What you will have As a Project Manager, you will have demonstrable experience in leading and managing diverse and complex IT Software projects A strong ability to lead discussions and gain agreement on the method of implementing the solution for the customer by setting their expectations at the correct level Have a high level understanding of the functionality of the company products as required Ability to travel across the UK as required Strong organisation skills (time management, administration etc.) What we do for you Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days Employee Assistance Programme - Advice, support, and counselling 24/7 Life insurance - 4x times salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people Advanced Perks At Work - Exclusive employee discounts & benefits portal Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year Pension Scheme - Up to 5% matched contribution Income protection insurance Who we are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.
