Advance Your Career as a 2nd Tier Analyst / Systems Administrator! Join a dynamic and collaborative team where you'll play a key role in supporting and optimising critical systems and infrastructure. This hybrid role is based in Cambridge or home-based with occasional travel, offering a competitive salary of £32,000 £40,000 DOE. About Arcus: Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don t want people to fit in , diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team. So, if you are looking for something more than just a job , you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities. If this all appeals and you have the ambition to match ours, then read on! The Job Role As a 2nd Tier Analyst / Systems Administrator at Arcus Global you will work directly with customers, third parties and internal teams to support customers using Arcus products built on the Salesforce platform. The 2nd Tier Support Analyst / Systems Administrator will be responsible for picking up support tickets escalated from 1st line support, identifying the root cause, making necessary adjustments and providing clear communication to the customer at all stages of the ticket lifecycle. Key Responsibilities: Providing prompt resolution to inbound support tickets or assigning to an appropriate resources / queue where necessary. In collaboration with the wider team, coordinate and execute proactive maintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration, security models and document templates as required by our customers. Assisting with product instals, upgrades, patches and testing. Promoting well documented changes from a non-production environment into production. Work with the internal project team to develop project documentation and configuration templates. Ensure that your work is well documented so others within the team can make use of it on appropriate projects. Look for new ways to improve our processes and products by analysing information gathered from customers and presenting well thought out solutions and ideas back to internal seniors and leads in our R&D department. You may see your work and suggestions added to our products, helping you show your customers that you are working for them. Is this You? Requirements: Experience of configuring or developing business (web) applications. A good understanding of concepts such as data models, security models, and workflows. A working knowledge of ticketing systems such as Salesforce Case / Jira / Trello and key workflows / lifecycles for support tickets. Understand the principles of application architecture and have experience with the design process. Excellent level of customer service (our team s customers are external, but your experience working with internal stakeholders is also valued) and helping them work through challenges to achieve a positive outcome. Excellent communication skills both verbal and written. Highly organised and not easily fazed by unexpected changes or issues. You must be a self-starter, as comfortable working outside of the box as in it, happy to learn any technology or tool and become the expert on it within the company. You should not be afraid to step up and lead if appropriate. Desired Skills and Experience: Hands on experience with data analysis and/or migration work. Salesforce experience - We build mainly on the (url removed) platform so existing knowledge and experience with Salesforce is desirable. You should be able to turn your hand to both the declarative and programmatic aspects of the platform. Experience working with and configuring cloud services (AWS, Azure, etc). Knowledge of how the UK public sector is structured and the different roles and purposes of the organisations that comprise it. This will help you understand who our customers are and the pressures they face. Commercial awareness - Understanding when a request falls outside the standard support offering and may be classed as a chargeable piece of work. How to Apply If interested, please click on the link provided and you will be redirected to the company s website to complete your application. Equal Opportunities Statement Arcus is committed to maintaining a workplace free from discrimination or harassment. We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity. We are committed to providing equal employment opportunities to all qualified candidates and employees. We appoint, train, develop and promote on the basis of merit and ability. We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued.
Jun 13, 2025
Full time
Advance Your Career as a 2nd Tier Analyst / Systems Administrator! Join a dynamic and collaborative team where you'll play a key role in supporting and optimising critical systems and infrastructure. This hybrid role is based in Cambridge or home-based with occasional travel, offering a competitive salary of £32,000 £40,000 DOE. About Arcus: Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don t want people to fit in , diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team. So, if you are looking for something more than just a job , you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities. If this all appeals and you have the ambition to match ours, then read on! The Job Role As a 2nd Tier Analyst / Systems Administrator at Arcus Global you will work directly with customers, third parties and internal teams to support customers using Arcus products built on the Salesforce platform. The 2nd Tier Support Analyst / Systems Administrator will be responsible for picking up support tickets escalated from 1st line support, identifying the root cause, making necessary adjustments and providing clear communication to the customer at all stages of the ticket lifecycle. Key Responsibilities: Providing prompt resolution to inbound support tickets or assigning to an appropriate resources / queue where necessary. In collaboration with the wider team, coordinate and execute proactive maintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration, security models and document templates as required by our customers. Assisting with product instals, upgrades, patches and testing. Promoting well documented changes from a non-production environment into production. Work with the internal project team to develop project documentation and configuration templates. Ensure that your work is well documented so others within the team can make use of it on appropriate projects. Look for new ways to improve our processes and products by analysing information gathered from customers and presenting well thought out solutions and ideas back to internal seniors and leads in our R&D department. You may see your work and suggestions added to our products, helping you show your customers that you are working for them. Is this You? Requirements: Experience of configuring or developing business (web) applications. A good understanding of concepts such as data models, security models, and workflows. A working knowledge of ticketing systems such as Salesforce Case / Jira / Trello and key workflows / lifecycles for support tickets. Understand the principles of application architecture and have experience with the design process. Excellent level of customer service (our team s customers are external, but your experience working with internal stakeholders is also valued) and helping them work through challenges to achieve a positive outcome. Excellent communication skills both verbal and written. Highly organised and not easily fazed by unexpected changes or issues. You must be a self-starter, as comfortable working outside of the box as in it, happy to learn any technology or tool and become the expert on it within the company. You should not be afraid to step up and lead if appropriate. Desired Skills and Experience: Hands on experience with data analysis and/or migration work. Salesforce experience - We build mainly on the (url removed) platform so existing knowledge and experience with Salesforce is desirable. You should be able to turn your hand to both the declarative and programmatic aspects of the platform. Experience working with and configuring cloud services (AWS, Azure, etc). Knowledge of how the UK public sector is structured and the different roles and purposes of the organisations that comprise it. This will help you understand who our customers are and the pressures they face. Commercial awareness - Understanding when a request falls outside the standard support offering and may be classed as a chargeable piece of work. How to Apply If interested, please click on the link provided and you will be redirected to the company s website to complete your application. Equal Opportunities Statement Arcus is committed to maintaining a workplace free from discrimination or harassment. We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity. We are committed to providing equal employment opportunities to all qualified candidates and employees. We appoint, train, develop and promote on the basis of merit and ability. We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued.
Salesforce Partner Portal Administrator Hybrid working - Central London - 3 days pw in the office 12 month contract Inside IR35 Market rate TBC Approx £425-600 pd to umbrella Salesforce Partner Portal Administrator - You will work closely with internal business teams, technical stakeholders, and partner users to ensure a seamless and secure portal experience, support business processes, and implement ongoing improvements. You will need proven experience in Salesforce administration, with experience managing Partner or Experience Cloud portal (Community Cloud) experience of Salesforce Partner Portal user setup, permissions, profiles, roles, and access management as well as 2nd line support and portal configurations. This is an exciting opportunity for someone who thrives in a dynamic environment and enjoys solving complex system and process challenges. Apple Salesforce Partner Portal Client Description Our Client is a multinational technology company that boasts some of the most popular consumer electronics on the planet. They also offer prolific media and entertainment services, software, cloud services, fitness accessories, and payment solutions. Portal Administration - Administer the Salesforce Partner Portal including user setup, permissions, profiles, roles, and access management - Maintain portal configurations, page layouts, and custom components to support evolving business needs -User Support & Enablement - Provide Tier 2 support to internal and external users, resolving access issues, troubleshooting errors, and escalating as needed - Create and maintain user guides, training materials, and FAQs to enable effective self-service System Maintenance & Improvements -Identify opportunities for automation, process efficiency, and usability enhancements in the portal experience -Collaborate with developers and architects on technical changes and enhancements Security & Compliance - Ensure secure and compliant access in accordance with client's data governance and security standards - Conduct regular audits and reviews of user access and system integrity Stakeholder Collaboration - Liaise with business teams, regional operations, and the global Salesforce team to capture requirements, prioritise changes, and align on roadmap - Participate in testing and validation of releases affecting the Partner Portal Key Requirements - Proven experience in Salesforce administration, with experience managing Partner or Experience Cloud portals (formerly Community Cloud) experience -Salesforce Administrator Certification -Understanding of Salesforce user management, roles, profiles, permission sets, and data visibility -Strong troubleshooting skills and a user-centric mindset -Excellent communication skills to engage with technical and non-technical users - Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications -Previous experience in a global technology company or working with external partner ecosystems - Familiarity with tools such as JIRA, Confluence, and Slack for collaboration and documentation Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Jun 12, 2025
Full time
Salesforce Partner Portal Administrator Hybrid working - Central London - 3 days pw in the office 12 month contract Inside IR35 Market rate TBC Approx £425-600 pd to umbrella Salesforce Partner Portal Administrator - You will work closely with internal business teams, technical stakeholders, and partner users to ensure a seamless and secure portal experience, support business processes, and implement ongoing improvements. You will need proven experience in Salesforce administration, with experience managing Partner or Experience Cloud portal (Community Cloud) experience of Salesforce Partner Portal user setup, permissions, profiles, roles, and access management as well as 2nd line support and portal configurations. This is an exciting opportunity for someone who thrives in a dynamic environment and enjoys solving complex system and process challenges. Apple Salesforce Partner Portal Client Description Our Client is a multinational technology company that boasts some of the most popular consumer electronics on the planet. They also offer prolific media and entertainment services, software, cloud services, fitness accessories, and payment solutions. Portal Administration - Administer the Salesforce Partner Portal including user setup, permissions, profiles, roles, and access management - Maintain portal configurations, page layouts, and custom components to support evolving business needs -User Support & Enablement - Provide Tier 2 support to internal and external users, resolving access issues, troubleshooting errors, and escalating as needed - Create and maintain user guides, training materials, and FAQs to enable effective self-service System Maintenance & Improvements -Identify opportunities for automation, process efficiency, and usability enhancements in the portal experience -Collaborate with developers and architects on technical changes and enhancements Security & Compliance - Ensure secure and compliant access in accordance with client's data governance and security standards - Conduct regular audits and reviews of user access and system integrity Stakeholder Collaboration - Liaise with business teams, regional operations, and the global Salesforce team to capture requirements, prioritise changes, and align on roadmap - Participate in testing and validation of releases affecting the Partner Portal Key Requirements - Proven experience in Salesforce administration, with experience managing Partner or Experience Cloud portals (formerly Community Cloud) experience -Salesforce Administrator Certification -Understanding of Salesforce user management, roles, profiles, permission sets, and data visibility -Strong troubleshooting skills and a user-centric mindset -Excellent communication skills to engage with technical and non-technical users - Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications -Previous experience in a global technology company or working with external partner ecosystems - Familiarity with tools such as JIRA, Confluence, and Slack for collaboration and documentation Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Salesforce Administrator - Advanced Flows & Process Automation Location: Central Birmingham (Hybrid Working Available) Fixed term contract - 9 months I'm recruiting for a growing professional services organisation based in central Birmingham, who are looking for a proactive and detail-oriented Salesforce Administrator with a strong focus on Salesforce Flow creation and process automation. If you have experience building complex, multi-step Flows and enjoy working closely with stakeholders to drive system efficiency and user adoption, this could be the perfect opportunity for you. About the Role: As a Salesforce Administrator, you will play a key role in maintaining and enhancing our Salesforce platform. You'll be the go-to expert for building and optimising advanced Flows, streamlining business processes, and ensuring Salesforce is working as efficiently and effectively as possible for all users. Key Responsibilities: Design, build, and maintain complex Salesforce Flows (record-triggered, scheduled, and screen flows). Support user needs through configuration, automation, and system improvements. Manage user setup, permissions, profiles, and data integrity across the platform. Create and maintain reports, dashboards, and validation rules. Collaborate with stakeholders to identify business requirements and translate them into scalable technical solutions. Monitor platform performance and assist with updates, releases, and best practices. Required Skills & Experience: Proven experience as a Salesforce Administrator in a professional environment. Strong knowledge and hands-on experience with Salesforce Flow (including complex automation logic and branching). Solid understanding of Salesforce best practices around security, data management, and user experience. Experience using other Salesforce tools such as Reports, Dashboards, and Custom Objects. Salesforce Administrator Certification (ADM 201) is preferred. Excellent communication skills and an analytical, problem-solving mindset. What's on Offer: A key role in a digital-forward professional services team. Competitive salary with flexible, hybrid working options (central Birmingham office base). Ongoing training and support with Salesforce certification and career development. A collaborative, people-focused culture where your input matters. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 12, 2025
Contractor
Salesforce Administrator - Advanced Flows & Process Automation Location: Central Birmingham (Hybrid Working Available) Fixed term contract - 9 months I'm recruiting for a growing professional services organisation based in central Birmingham, who are looking for a proactive and detail-oriented Salesforce Administrator with a strong focus on Salesforce Flow creation and process automation. If you have experience building complex, multi-step Flows and enjoy working closely with stakeholders to drive system efficiency and user adoption, this could be the perfect opportunity for you. About the Role: As a Salesforce Administrator, you will play a key role in maintaining and enhancing our Salesforce platform. You'll be the go-to expert for building and optimising advanced Flows, streamlining business processes, and ensuring Salesforce is working as efficiently and effectively as possible for all users. Key Responsibilities: Design, build, and maintain complex Salesforce Flows (record-triggered, scheduled, and screen flows). Support user needs through configuration, automation, and system improvements. Manage user setup, permissions, profiles, and data integrity across the platform. Create and maintain reports, dashboards, and validation rules. Collaborate with stakeholders to identify business requirements and translate them into scalable technical solutions. Monitor platform performance and assist with updates, releases, and best practices. Required Skills & Experience: Proven experience as a Salesforce Administrator in a professional environment. Strong knowledge and hands-on experience with Salesforce Flow (including complex automation logic and branching). Solid understanding of Salesforce best practices around security, data management, and user experience. Experience using other Salesforce tools such as Reports, Dashboards, and Custom Objects. Salesforce Administrator Certification (ADM 201) is preferred. Excellent communication skills and an analytical, problem-solving mindset. What's on Offer: A key role in a digital-forward professional services team. Competitive salary with flexible, hybrid working options (central Birmingham office base). Ongoing training and support with Salesforce certification and career development. A collaborative, people-focused culture where your input matters. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Salesforce Developer - Automation & APEX Solutions Location: Central Birmingham (Hybrid Working Available) Salary: Competitive, dependent on experience Contract Type: Permanent Sector: Professional Services We are a leading professional services organisation based in central Birmingham , currently seeking a skilled Salesforce Developer with strong experience in Salesforce automation and a proven track record of delivering APEX-based solutions . This is an exciting opportunity to join a forward-thinking team where Salesforce plays a critical role in enabling business performance and innovation. About the Role: As a Salesforce Developer, you will be responsible for designing, building, and optimising solutions on the Salesforce platform. You will work with both declarative automation tools and custom APEX code to deliver scalable, high-quality technical solutions that support complex business processes. Key Responsibilities: Develop and deploy custom APEX code including classes, triggers, and batch processes. Design and implement efficient, scalable automation using tools such as Flows , Process Builder , and Workflow Rules . Collaborate with business stakeholders to gather requirements and translate them into technical designs. Maintain and enhance existing Salesforce functionality, ensuring performance and security. Support integration efforts and contribute to overall Salesforce platform strategy. Required Skills & Experience: Strong hands-on experience delivering APEX-based solutions in Salesforce. Deep understanding of Salesforce automation tools (Flows, Workflow Rules, Process Builder). Proficiency in Salesforce data modelling, security architecture, and custom development. Familiarity with Lightning Components, SOQL, and Salesforce APIs. Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. Salesforce certifications (e.g., Platform Developer I/II, Advanced Administrator) are advantageous. What's on Offer: A central role in a growing and supportive digital team within a professional services organisation. Competitive salary and flexible, hybrid working environment (central Birmingham office). Opportunities for further Salesforce certification and professional development. A collaborative culture where your ideas and technical expertise will be valued. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 12, 2025
Contractor
Salesforce Developer - Automation & APEX Solutions Location: Central Birmingham (Hybrid Working Available) Salary: Competitive, dependent on experience Contract Type: Permanent Sector: Professional Services We are a leading professional services organisation based in central Birmingham , currently seeking a skilled Salesforce Developer with strong experience in Salesforce automation and a proven track record of delivering APEX-based solutions . This is an exciting opportunity to join a forward-thinking team where Salesforce plays a critical role in enabling business performance and innovation. About the Role: As a Salesforce Developer, you will be responsible for designing, building, and optimising solutions on the Salesforce platform. You will work with both declarative automation tools and custom APEX code to deliver scalable, high-quality technical solutions that support complex business processes. Key Responsibilities: Develop and deploy custom APEX code including classes, triggers, and batch processes. Design and implement efficient, scalable automation using tools such as Flows , Process Builder , and Workflow Rules . Collaborate with business stakeholders to gather requirements and translate them into technical designs. Maintain and enhance existing Salesforce functionality, ensuring performance and security. Support integration efforts and contribute to overall Salesforce platform strategy. Required Skills & Experience: Strong hands-on experience delivering APEX-based solutions in Salesforce. Deep understanding of Salesforce automation tools (Flows, Workflow Rules, Process Builder). Proficiency in Salesforce data modelling, security architecture, and custom development. Familiarity with Lightning Components, SOQL, and Salesforce APIs. Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. Salesforce certifications (e.g., Platform Developer I/II, Advanced Administrator) are advantageous. What's on Offer: A central role in a growing and supportive digital team within a professional services organisation. Competitive salary and flexible, hybrid working environment (central Birmingham office). Opportunities for further Salesforce certification and professional development. A collaborative culture where your ideas and technical expertise will be valued. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
MSite has an exciting opportunity for a Systems Analyst to join our Team working in Liverpool . You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Systems Analyst role: As Systems Analyst, you will support the development, integration, and optimisation of our internal business systems, with a particular focus on Salesforce and Access Dimensions financial software. Responsibilities include the delivery and support of business applications and functionality on our key platforms and proactively work with business users to help improve the overall effectiveness and efficiency of our business systems. This role is key to ensuring our systems meet business needs, integrate effectively, and enable data-driven decision-making. What you will do as our Systems Analyst: Acting as the technical and functional expert for Salesforce and Access Dimensions across the organisation. In conjunction with Business Analyst / Digital Transformation Consultant, analyse system workflows, user stories and processes against company requirements to identify opportunities for system improvement, new capabilities or automation. Configuring and customising Salesforce to meet user and business needs, including dashboards, reports, and integrations. Designing and implementing best practice solutions, including configuration tasks including validation rules, approval processes, and flows. Supporting the integration of Salesforce and Access Dimensions with other internal systems, ensuring data consistency and process efficiency. Working with finance and customer success teams to maintain and optimise processes within Access Dimensions, including reporting and budgeting functions. Adhering to system administration guidelines and standards. Supporting system upgrades, patching, and testing across both platforms, plus undertake system administration including user and schema management (dev, UAT, prod). Managing data within Salesforce and Access Dimensions, ensuring data integrity, and create reports to proactively monitor and alert (including licenses, certificates, API limits, data storage, backups, archiving, availability, performance, emails functionality). Our ideal Systems Analyst will have: Proven experience as a Systems Analyst or similar role. Strong hands-on experience with Salesforce, including technologies, platforms, tools, apps, data management and functionality, configuration, reporting, process automation, flows and administration. Salesforce Certified Administrator Knowledge of Power BI, SOQL or data querying tools and an understanding of integration tools such as APIs, middleware, or ETL platforms Practical experience with Access Dimensions (or similar financial systems), including sales and purchase ledger data, and reporting modules and integration into these. The ability to document business and technical requirements clearly and concisely. Competencies You re not afraid of big challenges You actively push to raise the bar You think big and inspire You help your team and our customers to succeed You always strive for improvement You take ownership You do it because it s the right thing to do You are true to yourself and respect others MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Systems Analyst role click apply today. We d love to hear from you!
Jun 10, 2025
Full time
MSite has an exciting opportunity for a Systems Analyst to join our Team working in Liverpool . You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Systems Analyst role: As Systems Analyst, you will support the development, integration, and optimisation of our internal business systems, with a particular focus on Salesforce and Access Dimensions financial software. Responsibilities include the delivery and support of business applications and functionality on our key platforms and proactively work with business users to help improve the overall effectiveness and efficiency of our business systems. This role is key to ensuring our systems meet business needs, integrate effectively, and enable data-driven decision-making. What you will do as our Systems Analyst: Acting as the technical and functional expert for Salesforce and Access Dimensions across the organisation. In conjunction with Business Analyst / Digital Transformation Consultant, analyse system workflows, user stories and processes against company requirements to identify opportunities for system improvement, new capabilities or automation. Configuring and customising Salesforce to meet user and business needs, including dashboards, reports, and integrations. Designing and implementing best practice solutions, including configuration tasks including validation rules, approval processes, and flows. Supporting the integration of Salesforce and Access Dimensions with other internal systems, ensuring data consistency and process efficiency. Working with finance and customer success teams to maintain and optimise processes within Access Dimensions, including reporting and budgeting functions. Adhering to system administration guidelines and standards. Supporting system upgrades, patching, and testing across both platforms, plus undertake system administration including user and schema management (dev, UAT, prod). Managing data within Salesforce and Access Dimensions, ensuring data integrity, and create reports to proactively monitor and alert (including licenses, certificates, API limits, data storage, backups, archiving, availability, performance, emails functionality). Our ideal Systems Analyst will have: Proven experience as a Systems Analyst or similar role. Strong hands-on experience with Salesforce, including technologies, platforms, tools, apps, data management and functionality, configuration, reporting, process automation, flows and administration. Salesforce Certified Administrator Knowledge of Power BI, SOQL or data querying tools and an understanding of integration tools such as APIs, middleware, or ETL platforms Practical experience with Access Dimensions (or similar financial systems), including sales and purchase ledger data, and reporting modules and integration into these. The ability to document business and technical requirements clearly and concisely. Competencies You re not afraid of big challenges You actively push to raise the bar You think big and inspire You help your team and our customers to succeed You always strive for improvement You take ownership You do it because it s the right thing to do You are true to yourself and respect others MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Systems Analyst role click apply today. We d love to hear from you!
Established, very successful UK SaaS Technology product company are looking for an experienced Commercial Sales Operations Manager . Report directly to the Director of Commercial & operating on a global scale, you'll take the lead on all things Commercial Sales Administration related. You ll own all aspects of the commercial sales administration & also manage 1 direct report in the form of a Sales Administrator. So a willingness to coach & mentor a more junior team member (& grow the team in the future), would be required. Working closely with sales leadership, sales teams, commercial operations & finance you ll be commercially focused but a stickler for detail & have amazing organisational skills with the communication skills to speak to senior stakeholders across the business. If all the above sounds like your area of expertise - we d love to hear from you! Title : Commercial Sales Operations Manager. Location : London office but mostly remote / home office-based role. 2-3 days in the central London office per month , but largely home based. We have people from all over the UK & are a global company. As a rough guide, probably a 2 hour commute radius around London would be sensible. Money : Around the £65K - £70K basic mark + 20% Bonus + Benefits package (25 days holiday, private pension, private health, etc) What else can I expect? - Very strong culture, environment & tools to succeed. We are a UK home-grown company with a global presence & many years of success behind us. We are also Salesforce partners, so have a very strong SFDC ecosystem to support your sales administrative tasks! - SaaS product that is very strong; consistently top of the market we operate in & with a 100% focus on this area alone. - We value quality over quantity! Whilst we are a global SaaS company with 500+ staff, we operate a lean but highly successful sales & commercial teams. Sounds good, what do I need to be considered? - Strong experience of working closely with sales teams on all areas of sales administration: from new customer setup & onboarding, quotation cycle, commission allocations & sales order processing; you'll manage the full lifecycle of a sales journey (operationally). - Primarily a strong commercial & administrative persona but this does deal with complex sales cycles & data - so you will need a good head for Salesforce CRM data & be pretty good with Excel. However, you'll have full support from a separate team who wrangles the data & provides anything you may need on that side of things! - An excellent, driven & confident team player who thrives in a busy, growing company in the Tech sector. So, if all the above has piqued your interest & you ve read this far down thank you & please get in touch. I look forward to hearing from you!
Jun 09, 2025
Full time
Established, very successful UK SaaS Technology product company are looking for an experienced Commercial Sales Operations Manager . Report directly to the Director of Commercial & operating on a global scale, you'll take the lead on all things Commercial Sales Administration related. You ll own all aspects of the commercial sales administration & also manage 1 direct report in the form of a Sales Administrator. So a willingness to coach & mentor a more junior team member (& grow the team in the future), would be required. Working closely with sales leadership, sales teams, commercial operations & finance you ll be commercially focused but a stickler for detail & have amazing organisational skills with the communication skills to speak to senior stakeholders across the business. If all the above sounds like your area of expertise - we d love to hear from you! Title : Commercial Sales Operations Manager. Location : London office but mostly remote / home office-based role. 2-3 days in the central London office per month , but largely home based. We have people from all over the UK & are a global company. As a rough guide, probably a 2 hour commute radius around London would be sensible. Money : Around the £65K - £70K basic mark + 20% Bonus + Benefits package (25 days holiday, private pension, private health, etc) What else can I expect? - Very strong culture, environment & tools to succeed. We are a UK home-grown company with a global presence & many years of success behind us. We are also Salesforce partners, so have a very strong SFDC ecosystem to support your sales administrative tasks! - SaaS product that is very strong; consistently top of the market we operate in & with a 100% focus on this area alone. - We value quality over quantity! Whilst we are a global SaaS company with 500+ staff, we operate a lean but highly successful sales & commercial teams. Sounds good, what do I need to be considered? - Strong experience of working closely with sales teams on all areas of sales administration: from new customer setup & onboarding, quotation cycle, commission allocations & sales order processing; you'll manage the full lifecycle of a sales journey (operationally). - Primarily a strong commercial & administrative persona but this does deal with complex sales cycles & data - so you will need a good head for Salesforce CRM data & be pretty good with Excel. However, you'll have full support from a separate team who wrangles the data & provides anything you may need on that side of things! - An excellent, driven & confident team player who thrives in a busy, growing company in the Tech sector. So, if all the above has piqued your interest & you ve read this far down thank you & please get in touch. I look forward to hearing from you!
Harvey Nash have partnered exclusively with the University of Sheffield as they continue revolutionise their solutions and solidify its position as a leading Russell Group university. The university is looking for a Salesforce Administrator specialising in Marketing Cloud to join the Recruitment and Marketing team. This is a business-critical role which will be a key component of the Recruitment and Marketing team which will prove pivotal in achieving the wider business strategy. The university is renowned for giving its employees the best possible training with an outlined progression path. They have recently invested millions into their IT and team, focusing on areas such as Cloud, Software, Security, and Service. We are looking for Salesforce Administrators who will have knowledge of Marketing Cloud, with a strong understanding of the wider usage cases of Salesforce and it's modules in a variety of environments. This role will underpin the continued growth of the university with students both nationally and internationally. Experience of interest: Hands-on Salesforce administration skills, problem-solving with an efficient approach. Working in a team of technical and non-technical users to deliver an intuitive platform for both administrators and end users. Adding and configuring Objects, Fields, Workflows, Validation Rules, and Service Setup. Strong knowledge of Salesforce Marketing Cloud. Experience with data management, duplicate entries and import of larger datasets. Ability to demonstrate Salesforce Skills and evidence of implementation against a wide range of business requirements and needs. Excellent interpersonal skills, understanding how other business areas function and promoting new ways of working to foster long-term health and maturity of service. What's in it for you? £37,099-£49, days holiday 1-2 days on-site in Sheffield 21% Employer Pension Contribution Career development and progression opportunities + Plenty more fantastic benefits.
Jun 09, 2025
Full time
Harvey Nash have partnered exclusively with the University of Sheffield as they continue revolutionise their solutions and solidify its position as a leading Russell Group university. The university is looking for a Salesforce Administrator specialising in Marketing Cloud to join the Recruitment and Marketing team. This is a business-critical role which will be a key component of the Recruitment and Marketing team which will prove pivotal in achieving the wider business strategy. The university is renowned for giving its employees the best possible training with an outlined progression path. They have recently invested millions into their IT and team, focusing on areas such as Cloud, Software, Security, and Service. We are looking for Salesforce Administrators who will have knowledge of Marketing Cloud, with a strong understanding of the wider usage cases of Salesforce and it's modules in a variety of environments. This role will underpin the continued growth of the university with students both nationally and internationally. Experience of interest: Hands-on Salesforce administration skills, problem-solving with an efficient approach. Working in a team of technical and non-technical users to deliver an intuitive platform for both administrators and end users. Adding and configuring Objects, Fields, Workflows, Validation Rules, and Service Setup. Strong knowledge of Salesforce Marketing Cloud. Experience with data management, duplicate entries and import of larger datasets. Ability to demonstrate Salesforce Skills and evidence of implementation against a wide range of business requirements and needs. Excellent interpersonal skills, understanding how other business areas function and promoting new ways of working to foster long-term health and maturity of service. What's in it for you? £37,099-£49, days holiday 1-2 days on-site in Sheffield 21% Employer Pension Contribution Career development and progression opportunities + Plenty more fantastic benefits.
Residential Management Group (RMG)
Rudheath, Cheshire
About Us: Join our dynamic team at RMG, where we are committed to ensuring the efficient management of utility services. We are looking for a dedicated Utilities Support Administrator to help us maintain our high standards and support our mission. Where will I be working? You will be based at our offices in Northwich, CW9 7LN. Role Purpose: As a Utilities Support Administrator, you will ensure that all managed meters remain in contract, reconcile utility provider accounts, and ensure timely payments to avoid disconnections. You will handle disputes professionally and efficiently. Key Responsibilities: Manage debt with key utility providers and ensure payment terms are met. Investigate and respond to internal customer requests and queries regarding meters and meter readings. Liaise with utility providers to ensure correct VAT rates are applied to managed meters. Ensure new business sites are passed to the broker and logged on the database for future monitoring. Skills and Experience: Essential: Excellent attention to detail, strong time management, and organizational skills. Excellent communication skills with the ability to provide consistent high-level customer service to both internal and external customers. Prior experience in resolving customer complaints Proficiency in Microsoft Word and Outlook; basic knowledge of Excel. Experience in reconciling supplier accounts. Preferred: Knowledge of Salesforce. Knowledge of the utilities industry. What does RMG have to offer? 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year. Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services). Sponsorship for study and professional qualifications (up to 5 study days). Pension scheme (matched up to 7%) and Life assurance (4 x annual salary). Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on (email address removed). If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jun 09, 2025
Full time
About Us: Join our dynamic team at RMG, where we are committed to ensuring the efficient management of utility services. We are looking for a dedicated Utilities Support Administrator to help us maintain our high standards and support our mission. Where will I be working? You will be based at our offices in Northwich, CW9 7LN. Role Purpose: As a Utilities Support Administrator, you will ensure that all managed meters remain in contract, reconcile utility provider accounts, and ensure timely payments to avoid disconnections. You will handle disputes professionally and efficiently. Key Responsibilities: Manage debt with key utility providers and ensure payment terms are met. Investigate and respond to internal customer requests and queries regarding meters and meter readings. Liaise with utility providers to ensure correct VAT rates are applied to managed meters. Ensure new business sites are passed to the broker and logged on the database for future monitoring. Skills and Experience: Essential: Excellent attention to detail, strong time management, and organizational skills. Excellent communication skills with the ability to provide consistent high-level customer service to both internal and external customers. Prior experience in resolving customer complaints Proficiency in Microsoft Word and Outlook; basic knowledge of Excel. Experience in reconciling supplier accounts. Preferred: Knowledge of Salesforce. Knowledge of the utilities industry. What does RMG have to offer? 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year. Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services). Sponsorship for study and professional qualifications (up to 5 study days). Pension scheme (matched up to 7%) and Life assurance (4 x annual salary). Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on (email address removed). If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team, made up of thousands of employees across more than 100 countries. We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients. The Role We are looking for a proactive and detail-oriented Business Applications Support Administrator to join our team in Milton Keynes . This is a full-time, permanent position that plays a vital role in supporting and enhancing our business-critical applications. You'll be instrumental in ensuring smooth day-to-day operations, resolving technical issues, and contributing to the development of solutions that align with our strategic goals. This role offers the opportunity to work closely with various departments, responding to urgent issues, managing projects, and supporting key market and broking systems. During the 3-month probation period, you'll be expected to be onsite an average of 3 days per week , which will reduce to 1 day per week upon successful completion. What You'll Be Doing Responding promptly to urgent technical issues and service requests Supporting and advising users on business applications Investigating, analyzing, and prioritizing incidents and requests Performing routine and ad-hoc system maintenance Managing assigned projects and contributing to team initiatives Providing management information and reporting to senior stakeholders Supporting market systems and developing knowledge of broking platforms Assisting with user application testing for upgrades and patches Collaborating with internal teams and external partners to resolve issues Who We're Looking For Previous experience in a support or systems administration role Familiarity with Global XB / Sector or Salesforce is a plus Basic understanding of the insurance industry and ITIL practices Strong communication skills, both written and verbal Ability to manage workloads and prioritise tasks independently A collaborative team player with excellent interpersonal skills Comfortable working in a fast-paced, dynamic environment Qualifications Relevant experience in business application support or systems administration Qualifications in IT, Business Systems, or a related field are desirable Exposure to insurance systems or financial services is advantageous What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Diversity and Inclusion At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here .
Jun 09, 2025
Full time
Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team, made up of thousands of employees across more than 100 countries. We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients. The Role We are looking for a proactive and detail-oriented Business Applications Support Administrator to join our team in Milton Keynes . This is a full-time, permanent position that plays a vital role in supporting and enhancing our business-critical applications. You'll be instrumental in ensuring smooth day-to-day operations, resolving technical issues, and contributing to the development of solutions that align with our strategic goals. This role offers the opportunity to work closely with various departments, responding to urgent issues, managing projects, and supporting key market and broking systems. During the 3-month probation period, you'll be expected to be onsite an average of 3 days per week , which will reduce to 1 day per week upon successful completion. What You'll Be Doing Responding promptly to urgent technical issues and service requests Supporting and advising users on business applications Investigating, analyzing, and prioritizing incidents and requests Performing routine and ad-hoc system maintenance Managing assigned projects and contributing to team initiatives Providing management information and reporting to senior stakeholders Supporting market systems and developing knowledge of broking platforms Assisting with user application testing for upgrades and patches Collaborating with internal teams and external partners to resolve issues Who We're Looking For Previous experience in a support or systems administration role Familiarity with Global XB / Sector or Salesforce is a plus Basic understanding of the insurance industry and ITIL practices Strong communication skills, both written and verbal Ability to manage workloads and prioritise tasks independently A collaborative team player with excellent interpersonal skills Comfortable working in a fast-paced, dynamic environment Qualifications Relevant experience in business application support or systems administration Qualifications in IT, Business Systems, or a related field are desirable Exposure to insurance systems or financial services is advantageous What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Diversity and Inclusion At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here .
Residential Management Group (RMG)
Northwich, Cheshire
About Us: Join our dynamic team at RMG, where we are committed to ensuring the efficient management of utility services. We are looking for a dedicated Utilities Support Administrator to help us maintain our high standards and support our mission. Where will I be working? You will be based at our offices in Northwich, CW9 7LN. Role Purpose: As a Utilities Support Administrator, you will ensure that all managed meters remain in contract, reconcile utility provider accounts, and ensure timely payments to avoid disconnections. You will handle disputes professionally and efficiently. Key Responsibilities: Manage debt with key utility providers and ensure payment terms are met. Investigate and respond to internal customer requests and queries regarding meters and meter readings. Liaise with utility providers to ensure correct VAT rates are applied to managed meters. Ensure new business sites are passed to the broker and logged on the database for future monitoring. Skills and Experience: Essential: Excellent attention to detail, strong time management, and organizational skills. Excellent communication skills with the ability to provide consistent high-level customer service to both internal and external customers. Prior experience in resolving customer complaints Proficiency in Microsoft Word and Outlook; basic knowledge of Excel. Experience in reconciling supplier accounts. Preferred: Knowledge of Salesforce. Knowledge of the utilities industry. What does RMG have to offer? 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year. Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services). Sponsorship for study and professional qualifications (up to 5 study days). Pension scheme (matched up to 7%) and Life assurance (4 x annual salary). Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jun 09, 2025
Full time
About Us: Join our dynamic team at RMG, where we are committed to ensuring the efficient management of utility services. We are looking for a dedicated Utilities Support Administrator to help us maintain our high standards and support our mission. Where will I be working? You will be based at our offices in Northwich, CW9 7LN. Role Purpose: As a Utilities Support Administrator, you will ensure that all managed meters remain in contract, reconcile utility provider accounts, and ensure timely payments to avoid disconnections. You will handle disputes professionally and efficiently. Key Responsibilities: Manage debt with key utility providers and ensure payment terms are met. Investigate and respond to internal customer requests and queries regarding meters and meter readings. Liaise with utility providers to ensure correct VAT rates are applied to managed meters. Ensure new business sites are passed to the broker and logged on the database for future monitoring. Skills and Experience: Essential: Excellent attention to detail, strong time management, and organizational skills. Excellent communication skills with the ability to provide consistent high-level customer service to both internal and external customers. Prior experience in resolving customer complaints Proficiency in Microsoft Word and Outlook; basic knowledge of Excel. Experience in reconciling supplier accounts. Preferred: Knowledge of Salesforce. Knowledge of the utilities industry. What does RMG have to offer? 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year. Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services). Sponsorship for study and professional qualifications (up to 5 study days). Pension scheme (matched up to 7%) and Life assurance (4 x annual salary). Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Customer Service/Sales Administrator Job Your new company A well-established retail organisation based in Nottingham. Your new role You will be responsible for a variety of customer-facing tasks including outbound calls to existing customers to uphold aftersales service, encouraging positive reviews, handling inbound calls, responding to reports about faults and queries about products and booking engineer appointments as required. You will be using the Salesforce CRM system on a daily basis, following GDPR regulations and completing additional tasks to support the business as required. What you'll need to succeed The successful candidate will have: Experience handling inbound and outbound calls Experience working in a sales environment, including capturing leads and completing after-sales customer service Technical proficiency using Salesforce or a similar CRM system Ability to work to KPIs and work in a busy and varied environment Strong verbal communication skills and excellent telephone manner What you'll get in return 40 hours per week, working from 9am till 6pm Monday to Friday £25,000 per year + bonuses depending on individual and company performance A close-knit team within an expanding organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jun 09, 2025
Full time
Customer Service/Sales Administrator Job Your new company A well-established retail organisation based in Nottingham. Your new role You will be responsible for a variety of customer-facing tasks including outbound calls to existing customers to uphold aftersales service, encouraging positive reviews, handling inbound calls, responding to reports about faults and queries about products and booking engineer appointments as required. You will be using the Salesforce CRM system on a daily basis, following GDPR regulations and completing additional tasks to support the business as required. What you'll need to succeed The successful candidate will have: Experience handling inbound and outbound calls Experience working in a sales environment, including capturing leads and completing after-sales customer service Technical proficiency using Salesforce or a similar CRM system Ability to work to KPIs and work in a busy and varied environment Strong verbal communication skills and excellent telephone manner What you'll get in return 40 hours per week, working from 9am till 6pm Monday to Friday £25,000 per year + bonuses depending on individual and company performance A close-knit team within an expanding organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sales Administrator Your new company An award-winning leader in their field, you will be a part of their Sales/Customer Service team. As they go through a period of growth, they are looking to expand their team. Your new role Working in a friendly, supportive team providing key guidance and support to customers over the phone and responding to online queries. This is a multi-skilled role, beyond a normal call centre job, acting as the interface between the engineers and customers. You will also be required to cover the showroom, so weekend work is required. You will answer queries from customers and resolve complaints.Build rapport with customers Maintain and update databases Escalate enquiries Showroom host - you will cover the showroom, deal with customers face to face, upsell products Outbound calls following up on any live enquiries.To take incoming calls and follow up by contacting potential customers. Also selling services and accessoriesAnswering incoming enquiries via Whatsapp, Facebook, and Web Chat Experience. Sales experience is essential; call centre and face-to-face showroom sales are an advantage. Salesforce is our CRM system. Previous experience with this system would be an advantage.Assist with other sales admin tasks, collating information and ensuring all sales leads are captured in the CRM system (Salesforce)Ensure you follow all Health and Safety regulations / guidelines set in place.Ensure you remain GDPR (General Data Protection Regulation) compliantMaintain the CRM system (Sales Force) with all orders and contact notes. Meet all KPIs set in place to a satisfactory level and above. What you'll need to succeed You will have excellent customer service experience and be willing to go that extra mile. You will answer queries from customers and resolve complaints. Clear communication skills Ability to work in a team Active listening skills Multitasking skills Able to hit KPIS What you'll get in return Full-time role - 5 days a week including weekends Mon-Sat 9-6pm Sunday 11-5pm Uncapped bonus available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jun 09, 2025
Full time
Sales Administrator Your new company An award-winning leader in their field, you will be a part of their Sales/Customer Service team. As they go through a period of growth, they are looking to expand their team. Your new role Working in a friendly, supportive team providing key guidance and support to customers over the phone and responding to online queries. This is a multi-skilled role, beyond a normal call centre job, acting as the interface between the engineers and customers. You will also be required to cover the showroom, so weekend work is required. You will answer queries from customers and resolve complaints.Build rapport with customers Maintain and update databases Escalate enquiries Showroom host - you will cover the showroom, deal with customers face to face, upsell products Outbound calls following up on any live enquiries.To take incoming calls and follow up by contacting potential customers. Also selling services and accessoriesAnswering incoming enquiries via Whatsapp, Facebook, and Web Chat Experience. Sales experience is essential; call centre and face-to-face showroom sales are an advantage. Salesforce is our CRM system. Previous experience with this system would be an advantage.Assist with other sales admin tasks, collating information and ensuring all sales leads are captured in the CRM system (Salesforce)Ensure you follow all Health and Safety regulations / guidelines set in place.Ensure you remain GDPR (General Data Protection Regulation) compliantMaintain the CRM system (Sales Force) with all orders and contact notes. Meet all KPIs set in place to a satisfactory level and above. What you'll need to succeed You will have excellent customer service experience and be willing to go that extra mile. You will answer queries from customers and resolve complaints. Clear communication skills Ability to work in a team Active listening skills Multitasking skills Able to hit KPIS What you'll get in return Full-time role - 5 days a week including weekends Mon-Sat 9-6pm Sunday 11-5pm Uncapped bonus available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
New opportunity: Senior Wealth Management Administrator / Practice Manager Suitable for long-term administrator / future practice manager. Role overview We are recruiting for a full time Senior Wealth Management Administrator / Practice Manager to support a Senior Partner within a successful principal partner practice of St. James s Place Wealth Management, based in Moorgate, London. The role will be an integral part of the team, supporting the Partner (Financial Adviser) at an operational level with a mix of client servicing, business processing, general administration and basic level paraplanning. The Financial Adviser has a small team of financial advisers under them, and therefore the individual would on occasions mentor and support the more junior level administrators in the wider team as required. It would be particularly suited to an individual seeking a long-term senior administrative career / existing practice manager / or aspiring practice manager. The successful candidate will ideally have previous experience of working either in a support role for financial adviser as an administrator or practice manager within an IFA or an SJP practice. Previous experience of SJP systems / Salesforce / FE Analytics is highly advantageous but not essential. Following initial training, the successful applicant will be the main liaison between the client and the Adviser, ensuring all meetings are prepared for, delivered and any agreed actions are followed up in a timely and professional manner - good communication skills are a must. Role content: The role will include, but is not limited to the following responsibilities: Pro-active and structured approach to the partners administration needs, ensuring the efficient smooth running of the back-office support; focus on best client outcomes whilst diligently adhering to regulatory process. Prepare full and bespoke client CFRs via Salesforce and supporting documentation to assist with the automated production of suitability letters across and seek relevant approvals for business submissions on behalf of the Adviser. Become competent and proficient in use of support systems, e.g. Salesforce, My Practice, iBusiness, Voyant, FE Analytics to provide full client task and client review management process Preparing client meeting packs in advance, using support systems to provide data analysis of clients funds and investments Manage partners Letter of Authority (LoA s) process; gathering signed client LoAs; liaising with LoA management service to receipt of complete 3rd party provider documentation Ensure that client and business files are accurately maintained and filed/archived in line with compliance regulations. Liaising with internal marketing team, as directed by the financial adviser. Dealing with client queries via telephone, email, face-to-face or in writing as required and directed by the financial adviser. Maintain the high professional standards required, in line with the culture and values of the business. Supporting / leading the existing administrators in the wider team Technical skills required Previous administrative experience highly desirable. Previous experience working in administration within financial services, with a basic understanding of pensions and / or investments in an administrative capacity advantageous (but not essential) First class organisational skills to deliver against a wide variety of tasks Effective communication skills verbally, face to face and in writing Highly computer literate: Word, Excel, Outlook Good A Level or Degree results. SJP experience highly advantageous but not essential. Personal attributes Scrupulous high level of accuracy and attention to detail in work Naturally comfortable working in a numeric environment Experienced in delivering in a fast-paced environment. Strong interpersonal / client relationship management skills Ability to manage own workloads and multitask where appropriate Able to work independently, disciplined in work approach with the ability to get the job done Professional and approachable manner to clients and colleagues Highly professional and well presented with a strong work ethic Ability to work effectively under pressure to meet tight deadlines where required Able to deal with individuals at all levels, including those of high net worth Able to work in a high confidential and discreet environment Pro-active in approach Additional information Salary: £30-35K depending on experience Role type: Employed role, auto-enrolment pension scheme. Location: Moorgate, London Hours of work: Monday to Friday, 37.5 hours a week between the core hours of 8.00am - 6.00pm. Please note that at busy peak times in year such as tax year end, additional hours will be required as standard. Training: Full training shall be provided Holiday: 25 days plus bank holiday paid holiday entitlement Pension: Auto-enrolment pension scheme provided To apply for this excellent opportunity or for further information, please apply online
Jun 08, 2025
Full time
New opportunity: Senior Wealth Management Administrator / Practice Manager Suitable for long-term administrator / future practice manager. Role overview We are recruiting for a full time Senior Wealth Management Administrator / Practice Manager to support a Senior Partner within a successful principal partner practice of St. James s Place Wealth Management, based in Moorgate, London. The role will be an integral part of the team, supporting the Partner (Financial Adviser) at an operational level with a mix of client servicing, business processing, general administration and basic level paraplanning. The Financial Adviser has a small team of financial advisers under them, and therefore the individual would on occasions mentor and support the more junior level administrators in the wider team as required. It would be particularly suited to an individual seeking a long-term senior administrative career / existing practice manager / or aspiring practice manager. The successful candidate will ideally have previous experience of working either in a support role for financial adviser as an administrator or practice manager within an IFA or an SJP practice. Previous experience of SJP systems / Salesforce / FE Analytics is highly advantageous but not essential. Following initial training, the successful applicant will be the main liaison between the client and the Adviser, ensuring all meetings are prepared for, delivered and any agreed actions are followed up in a timely and professional manner - good communication skills are a must. Role content: The role will include, but is not limited to the following responsibilities: Pro-active and structured approach to the partners administration needs, ensuring the efficient smooth running of the back-office support; focus on best client outcomes whilst diligently adhering to regulatory process. Prepare full and bespoke client CFRs via Salesforce and supporting documentation to assist with the automated production of suitability letters across and seek relevant approvals for business submissions on behalf of the Adviser. Become competent and proficient in use of support systems, e.g. Salesforce, My Practice, iBusiness, Voyant, FE Analytics to provide full client task and client review management process Preparing client meeting packs in advance, using support systems to provide data analysis of clients funds and investments Manage partners Letter of Authority (LoA s) process; gathering signed client LoAs; liaising with LoA management service to receipt of complete 3rd party provider documentation Ensure that client and business files are accurately maintained and filed/archived in line with compliance regulations. Liaising with internal marketing team, as directed by the financial adviser. Dealing with client queries via telephone, email, face-to-face or in writing as required and directed by the financial adviser. Maintain the high professional standards required, in line with the culture and values of the business. Supporting / leading the existing administrators in the wider team Technical skills required Previous administrative experience highly desirable. Previous experience working in administration within financial services, with a basic understanding of pensions and / or investments in an administrative capacity advantageous (but not essential) First class organisational skills to deliver against a wide variety of tasks Effective communication skills verbally, face to face and in writing Highly computer literate: Word, Excel, Outlook Good A Level or Degree results. SJP experience highly advantageous but not essential. Personal attributes Scrupulous high level of accuracy and attention to detail in work Naturally comfortable working in a numeric environment Experienced in delivering in a fast-paced environment. Strong interpersonal / client relationship management skills Ability to manage own workloads and multitask where appropriate Able to work independently, disciplined in work approach with the ability to get the job done Professional and approachable manner to clients and colleagues Highly professional and well presented with a strong work ethic Ability to work effectively under pressure to meet tight deadlines where required Able to deal with individuals at all levels, including those of high net worth Able to work in a high confidential and discreet environment Pro-active in approach Additional information Salary: £30-35K depending on experience Role type: Employed role, auto-enrolment pension scheme. Location: Moorgate, London Hours of work: Monday to Friday, 37.5 hours a week between the core hours of 8.00am - 6.00pm. Please note that at busy peak times in year such as tax year end, additional hours will be required as standard. Training: Full training shall be provided Holiday: 25 days plus bank holiday paid holiday entitlement Pension: Auto-enrolment pension scheme provided To apply for this excellent opportunity or for further information, please apply online
Established, very successful UK SaaS Technology product company are looking for an experienced Sales Administration Manager . Report directly to the Director of Commercial & operating on a global scale, you'll take the lead on all things Commercial Sales Administration related. You ll own all aspects of the commercial sales administration & also manage 1 direct report in the form of a Sales Administrator. So a willingness to coach & mentor a more junior team member (& grow the team in the future), would be required. Working closely with sales leadership, sales teams, commercial operations & finance you ll be commercially focused but a stickler for detail & have amazing organisational skills with the communication skills to speak to senior stakeholders across the business. If all the above sounds like your area of expertise - we d love to hear from you! Title : Sales Administration Manager. Sales Operations Manager maybe (but heavy on the commercial administrative sales operational side) Location : London office but mostly remote / home office-based role. 2-3 days in the central London office per month , but largely home based. We have people from all over the UK & are a global company. As a rough guide, probably a 2 hour commute radius around London would be sensible. Money : Around the £65K - £70K basic mark + 20% Bonus + Benefits package (25 days holiday, private pension, private health, etc) What else can I expect? - Very strong culture, environment & tools to succeed. We are a UK home-grown company with a global presence & many years of success behind us. We are also Salesforce partners, so have a very strong SFDC ecosystem to support your sales administrative tasks! - SaaS product that is very strong; consistently top of the market we operate in & with a 100% focus on this area alone. - We value quality over quantity! Whilst we are a global SaaS company with 500+ staff, we operate a lean but highly successful sales & commercial teams. Sounds good, what do I need to be considered? - Strong experience of working closely with sales teams on all areas of sales administration: from new customer setup & onboarding, quotation cycle, commission allocations & sales order processing; you'll manage the full lifecycle of a sales journey (operationally). - Primarily a strong commercial & administrative persona but this does deal with complex sales cycles & data - so you will need a good head for Salesforce CRM data & be pretty good with Excel. However, you'll have full support from a separate team who wrangles the data & provides anything you may need on that side of things! - An excellent, driven & confident team player who thrives in a busy, growing company in the Tech sector. So, if all the above has piqued your interest & you ve read this far down thank you & please get in touch. I look forward to hearing from you!
Jun 07, 2025
Full time
Established, very successful UK SaaS Technology product company are looking for an experienced Sales Administration Manager . Report directly to the Director of Commercial & operating on a global scale, you'll take the lead on all things Commercial Sales Administration related. You ll own all aspects of the commercial sales administration & also manage 1 direct report in the form of a Sales Administrator. So a willingness to coach & mentor a more junior team member (& grow the team in the future), would be required. Working closely with sales leadership, sales teams, commercial operations & finance you ll be commercially focused but a stickler for detail & have amazing organisational skills with the communication skills to speak to senior stakeholders across the business. If all the above sounds like your area of expertise - we d love to hear from you! Title : Sales Administration Manager. Sales Operations Manager maybe (but heavy on the commercial administrative sales operational side) Location : London office but mostly remote / home office-based role. 2-3 days in the central London office per month , but largely home based. We have people from all over the UK & are a global company. As a rough guide, probably a 2 hour commute radius around London would be sensible. Money : Around the £65K - £70K basic mark + 20% Bonus + Benefits package (25 days holiday, private pension, private health, etc) What else can I expect? - Very strong culture, environment & tools to succeed. We are a UK home-grown company with a global presence & many years of success behind us. We are also Salesforce partners, so have a very strong SFDC ecosystem to support your sales administrative tasks! - SaaS product that is very strong; consistently top of the market we operate in & with a 100% focus on this area alone. - We value quality over quantity! Whilst we are a global SaaS company with 500+ staff, we operate a lean but highly successful sales & commercial teams. Sounds good, what do I need to be considered? - Strong experience of working closely with sales teams on all areas of sales administration: from new customer setup & onboarding, quotation cycle, commission allocations & sales order processing; you'll manage the full lifecycle of a sales journey (operationally). - Primarily a strong commercial & administrative persona but this does deal with complex sales cycles & data - so you will need a good head for Salesforce CRM data & be pretty good with Excel. However, you'll have full support from a separate team who wrangles the data & provides anything you may need on that side of things! - An excellent, driven & confident team player who thrives in a busy, growing company in the Tech sector. So, if all the above has piqued your interest & you ve read this far down thank you & please get in touch. I look forward to hearing from you!
Residential Management Group (RMG)
Northwich, Cheshire
One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experienced Senior Salesforce Developer to lead the design and development of innovative Salesforce solutions that drive digitisation and transformation across the business. Working within a collaborative team of engineers, designers, and architects, you'll deliver high-quality, scalable, and secure solutions aligned to a defined product roadmap. Where will I be working? You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role 3 days per week in the office and 2 from home Key Responsibilities Lead the end-to-end delivery of Salesforce solutions, from design to deployment. Design and document optimised, user-led technology solutions. Engineer scalable, resilient, and secure Salesforce applications. Conduct and document comprehensive technical testing, including automation where possible. Collaborate with project teams and stakeholders throughout the delivery lifecycle. Provide expert-level support and mentorship to peers and junior engineers. Ensure security-by-design in all engineering and service activities. Offer expert advice on Salesforce capabilities and platform optimisation. What We're Looking For Essential: 3+ years of experience managing the full Salesforce development lifecycle across multiple modules (Sales, Service, Experience, Marketing, and Field Service Clouds). Strong ability to translate complex business needs into elegant Salesforce solutions. Proven experience in technical design, business analysis, and delivering successful technical projects. Skilled in stakeholder engagement and process improvement. Full UK driving license (occasional travel to other sites will be required). Qualifications: Current Salesforce certifications (e.g., Administrator, Platform Developer, App Builder, Sales/Service Cloud). What does RMG have to offer you? 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Life Assurance Cover Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) Places Gym membership - we offer free membership for all our Places Gyms. Places Gyms are located in: Chesterfield, Corby, Hinckley, Preston, Sheffield & Telford As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jun 06, 2025
Full time
One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experienced Senior Salesforce Developer to lead the design and development of innovative Salesforce solutions that drive digitisation and transformation across the business. Working within a collaborative team of engineers, designers, and architects, you'll deliver high-quality, scalable, and secure solutions aligned to a defined product roadmap. Where will I be working? You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role 3 days per week in the office and 2 from home Key Responsibilities Lead the end-to-end delivery of Salesforce solutions, from design to deployment. Design and document optimised, user-led technology solutions. Engineer scalable, resilient, and secure Salesforce applications. Conduct and document comprehensive technical testing, including automation where possible. Collaborate with project teams and stakeholders throughout the delivery lifecycle. Provide expert-level support and mentorship to peers and junior engineers. Ensure security-by-design in all engineering and service activities. Offer expert advice on Salesforce capabilities and platform optimisation. What We're Looking For Essential: 3+ years of experience managing the full Salesforce development lifecycle across multiple modules (Sales, Service, Experience, Marketing, and Field Service Clouds). Strong ability to translate complex business needs into elegant Salesforce solutions. Proven experience in technical design, business analysis, and delivering successful technical projects. Skilled in stakeholder engagement and process improvement. Full UK driving license (occasional travel to other sites will be required). Qualifications: Current Salesforce certifications (e.g., Administrator, Platform Developer, App Builder, Sales/Service Cloud). What does RMG have to offer you? 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Life Assurance Cover Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) Places Gym membership - we offer free membership for all our Places Gyms. Places Gyms are located in: Chesterfield, Corby, Hinckley, Preston, Sheffield & Telford As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Overview As a Business Development Representative, you will be responsible for pursuing new business opportunities with potential leads by identifying needs and creating interest in Origami Risk through cold outreach activities. This is a hybrid role based out of our London office. Responsibilities Identifies and creates new qualified sales opportunities. Builds lead generation campaigns by gathering lead information from various sources to build target lists for prospecting activities. Follows a clear process for outreach using various methods (cold calling, cold emailing, LinkedIn, etc.). Conducts initial discovery calls to identify prospects' needs and create interest in Origami Risk's software. Documents all activity within the CRM to track activity and measure results. Makes process adjustments as needed based on outcomes. Maintains a consistent product-training regimen to stay current with all Origami functionality and value proposition by attending client demonstrations, trainings with Sales leadership, and collaborating with colleagues in Professional Services. Maintains all CRM prospect data to ensure data quality on an ongoing basis, ensuring that all required fields and client demographics are correct and consistently reviewed to see that prospect information is current and accurate in terms of assignments, status, industry, market, and other important fields. Qualifications Bachelor's degree required, preferably in a business-related field. 1+ years' previous Business Development sales experience. Ability to understand technology and communicate its business value to prospects. Salesforce experience preferred. Who We Are Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem - from insured corporate and public entities to brokers and risk consultants, insurers, third-party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app. Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais' event-based architecture enables AI-driven bundling, automation, and real-time deployment. Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions.
Jun 06, 2025
Full time
Overview As a Business Development Representative, you will be responsible for pursuing new business opportunities with potential leads by identifying needs and creating interest in Origami Risk through cold outreach activities. This is a hybrid role based out of our London office. Responsibilities Identifies and creates new qualified sales opportunities. Builds lead generation campaigns by gathering lead information from various sources to build target lists for prospecting activities. Follows a clear process for outreach using various methods (cold calling, cold emailing, LinkedIn, etc.). Conducts initial discovery calls to identify prospects' needs and create interest in Origami Risk's software. Documents all activity within the CRM to track activity and measure results. Makes process adjustments as needed based on outcomes. Maintains a consistent product-training regimen to stay current with all Origami functionality and value proposition by attending client demonstrations, trainings with Sales leadership, and collaborating with colleagues in Professional Services. Maintains all CRM prospect data to ensure data quality on an ongoing basis, ensuring that all required fields and client demographics are correct and consistently reviewed to see that prospect information is current and accurate in terms of assignments, status, industry, market, and other important fields. Qualifications Bachelor's degree required, preferably in a business-related field. 1+ years' previous Business Development sales experience. Ability to understand technology and communicate its business value to prospects. Salesforce experience preferred. Who We Are Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem - from insured corporate and public entities to brokers and risk consultants, insurers, third-party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app. Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais' event-based architecture enables AI-driven bundling, automation, and real-time deployment. Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions.
Job Title: Customer Support Manager Location: North London, ideal locations would be Watford, Slough, Amersham, Reading Package: £40k+ base salary with £500 allowance when on call. Job Purpose: My client is a SaaS provider of emergency notification / crisis management communications. Their innovative solutions support clients globally in the successful management of incidents and emergencies. The tasks of the Customer Support Manager will include general office administration and customer support tasks to ensure the business contributes to driving sustainable growth. The ideal candidate will be competent in prioritising and working with little and at times no supervision. They will be self-motivated and trustworthy. Responsibilities: Support Sales Team in setting up demo accounts and new customer accounts Provide 1st Level telephone or online customer support (full product and service training will be given) Create and update records in databases with customer and prospective customer data Support customers through logging of incidents and product related queries Submit timely reports and prepare presentations/proposals as assigned Assist with internal and external events (user forums, trade shows) Participate in team activities like webinars, events, team meetings Assist colleagues whenever necessary On a rota basis, provide 24/7 support to clients Requirements: Proven experience as a Customer Support Manager, Customer Support Administrator or relevant role, at least 2 years of experience Outstanding communication and interpersonal abilities Excellent organisational and leadership skills Excellent knowledge of MS Office Excellent IT Skills Knowledge of Salesforce would be an advantage Working Hours - 40 hours per week / Monday to Friday
Jun 06, 2025
Full time
Job Title: Customer Support Manager Location: North London, ideal locations would be Watford, Slough, Amersham, Reading Package: £40k+ base salary with £500 allowance when on call. Job Purpose: My client is a SaaS provider of emergency notification / crisis management communications. Their innovative solutions support clients globally in the successful management of incidents and emergencies. The tasks of the Customer Support Manager will include general office administration and customer support tasks to ensure the business contributes to driving sustainable growth. The ideal candidate will be competent in prioritising and working with little and at times no supervision. They will be self-motivated and trustworthy. Responsibilities: Support Sales Team in setting up demo accounts and new customer accounts Provide 1st Level telephone or online customer support (full product and service training will be given) Create and update records in databases with customer and prospective customer data Support customers through logging of incidents and product related queries Submit timely reports and prepare presentations/proposals as assigned Assist with internal and external events (user forums, trade shows) Participate in team activities like webinars, events, team meetings Assist colleagues whenever necessary On a rota basis, provide 24/7 support to clients Requirements: Proven experience as a Customer Support Manager, Customer Support Administrator or relevant role, at least 2 years of experience Outstanding communication and interpersonal abilities Excellent organisational and leadership skills Excellent knowledge of MS Office Excellent IT Skills Knowledge of Salesforce would be an advantage Working Hours - 40 hours per week / Monday to Friday
We're Looking to Connect with HubSpot Experts in the UK! Are you a HubSpot pro who loves optimizing workflows, building powerful automations, and turning marketing strategy into results? While we're not actively hiring for a dedicated HubSpot role at the moment, we're expanding into the UK, and eager to connect with talented people who know their way around the platform. We're Especially Interested In Connecting With People Who Have Experience In: HubSpot Marketing, Sales, or Service Hubs CRM setup and customization Workflow automation and lead nurturing HubSpot CMS and custom modules Reporting, dashboards, and data strategy Integrating HubSpot with other tools (Zapier, Salesforce, etc.) HubSpot API and custom development (bonus!) HubSearch and our clients are deeply committed to building teams of diverse people and we strongly encourage anyone and everyone with a great background using HubSpot products to apply. While this posting is not reflective of a particular role, it does represent the chance to be considered for multiple roles similar to this one as they become available to our team, as well as other opportunities that are represented by HubSearch.
Jun 05, 2025
Full time
We're Looking to Connect with HubSpot Experts in the UK! Are you a HubSpot pro who loves optimizing workflows, building powerful automations, and turning marketing strategy into results? While we're not actively hiring for a dedicated HubSpot role at the moment, we're expanding into the UK, and eager to connect with talented people who know their way around the platform. We're Especially Interested In Connecting With People Who Have Experience In: HubSpot Marketing, Sales, or Service Hubs CRM setup and customization Workflow automation and lead nurturing HubSpot CMS and custom modules Reporting, dashboards, and data strategy Integrating HubSpot with other tools (Zapier, Salesforce, etc.) HubSpot API and custom development (bonus!) HubSearch and our clients are deeply committed to building teams of diverse people and we strongly encourage anyone and everyone with a great background using HubSpot products to apply. While this posting is not reflective of a particular role, it does represent the chance to be considered for multiple roles similar to this one as they become available to our team, as well as other opportunities that are represented by HubSearch.
You must be fully eligible to work in the UK to apply for this position, our client is not offering sponsorship for this role Are you a passionate and versatile Salesforce Engineer looking to make a real impact? Join a forward-thinking organisation where innovation, collaboration, and continuous learning are at the heart of everything we do. You'll play a key role in developing and maintaining a robust Salesforce ecosystem, integrating it with a bespoke platform, and driving technical excellence across the board. We're looking for someone with a growth mindset, strong technical skills, and a collaborative spirit. You'll be part of an agile development community, working with modern technologies and cloud services, while enjoying a flexible hybrid working model that supports work-life balance. Key Responsibilities: Design, develop, and maintain Salesforce solutions using APEX, Flows, LWC, and more Support production systems through incident investigation and resolution Embrace automated testing and continuous integration practices Collaborate on code reviews, retrospectives, and platform improvements Build and support custom components, batch jobs, and integrations What We're Looking For: Proven experience in Salesforce development with relevant certifications (e.g., Platform Developer I, Salesforce Administrator) Strong grasp of Clean Code, SOLID principles, and Salesforce best practices Experience across Salesforce clouds (Sales, Service, Experience) Passion for software development and continuous learning What's on Offer: Competitive salary and performance-based bonus Generous pension contributions and life assurance 25 days holiday plus bank holidays (with buy/sell options) Flexible hybrid working and support for accessibility needs Discounts, gym benefits, and more
Jun 05, 2025
Full time
You must be fully eligible to work in the UK to apply for this position, our client is not offering sponsorship for this role Are you a passionate and versatile Salesforce Engineer looking to make a real impact? Join a forward-thinking organisation where innovation, collaboration, and continuous learning are at the heart of everything we do. You'll play a key role in developing and maintaining a robust Salesforce ecosystem, integrating it with a bespoke platform, and driving technical excellence across the board. We're looking for someone with a growth mindset, strong technical skills, and a collaborative spirit. You'll be part of an agile development community, working with modern technologies and cloud services, while enjoying a flexible hybrid working model that supports work-life balance. Key Responsibilities: Design, develop, and maintain Salesforce solutions using APEX, Flows, LWC, and more Support production systems through incident investigation and resolution Embrace automated testing and continuous integration practices Collaborate on code reviews, retrospectives, and platform improvements Build and support custom components, batch jobs, and integrations What We're Looking For: Proven experience in Salesforce development with relevant certifications (e.g., Platform Developer I, Salesforce Administrator) Strong grasp of Clean Code, SOLID principles, and Salesforce best practices Experience across Salesforce clouds (Sales, Service, Experience) Passion for software development and continuous learning What's on Offer: Competitive salary and performance-based bonus Generous pension contributions and life assurance 25 days holiday plus bank holidays (with buy/sell options) Flexible hybrid working and support for accessibility needs Discounts, gym benefits, and more
Lead Generation Executive Your new company Hays is working with a forward-thinking company dedicated to providing excellent customer services. They are currently seeking a motivated and detail-oriented Sales Administrator to support our new business development activities. Your new role Conduct desktop research to identify prospective companies based on companies target market and ideal customer profile.Perform telephone cold calling to verify key decision makers at prospect companies.Record information gathered from calls in the Salesforce CRM system.Set call tasks for the New Business Development Manager in the Salesforce CRM system.Adhere to company policies, procedures, culture, and business ethics.Proactively look for ways to develop the role to achieve results. What you'll need to succeed High attention to detail.Organised and efficient.Good listening skills.Motivated, outgoing, and energetic attitude.Focused and goal-oriented.Effective and articulate communicator.Creative thinker.Team player.Resilience to handle objections, obstacles, and rejections to meet targets.Ability to engage in conversation via cold calls What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jun 04, 2025
Full time
Lead Generation Executive Your new company Hays is working with a forward-thinking company dedicated to providing excellent customer services. They are currently seeking a motivated and detail-oriented Sales Administrator to support our new business development activities. Your new role Conduct desktop research to identify prospective companies based on companies target market and ideal customer profile.Perform telephone cold calling to verify key decision makers at prospect companies.Record information gathered from calls in the Salesforce CRM system.Set call tasks for the New Business Development Manager in the Salesforce CRM system.Adhere to company policies, procedures, culture, and business ethics.Proactively look for ways to develop the role to achieve results. What you'll need to succeed High attention to detail.Organised and efficient.Good listening skills.Motivated, outgoing, and energetic attitude.Focused and goal-oriented.Effective and articulate communicator.Creative thinker.Team player.Resilience to handle objections, obstacles, and rejections to meet targets.Ability to engage in conversation via cold calls What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
