Trainee Recruitment Consultant, Basic salary to 24,000 OTE 30,000 year one Are you looking to join an award-winning business focused on developing your skills and accelerating your career within a supportive environment and plenty of rewards? At Hunter Selection we aim to give you everything that you need to achieve your potential and become a professional and successful recruiter in your market sector. In return for your hard work and willingness to learn you will be rewarded with a comprehensive benefits package which includes: Open ended commission Generous holiday rising annually Travel Vouchers Sabbatical scheme Healthcare package Parties Incentive days Community & Charity Days Leading recruitment tools and technology Employee engagement & rewards platform Individual appraisal and training plan Varied career paths You don't need experience in the recruitment sector to join our team. If you believe that you have the people skills, determination to succeed and can see yourself being part of the fast-paced environment that is a modern recruitment company, then we'd love to hear from you. To learn more: Join Us Hunter Selection or watch our video: Hunter Selection url removed Get in touch with Nick Willis-Stovold, Regional Director on (url removed) or (phone number removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 21, 2026
Full time
Trainee Recruitment Consultant, Basic salary to 24,000 OTE 30,000 year one Are you looking to join an award-winning business focused on developing your skills and accelerating your career within a supportive environment and plenty of rewards? At Hunter Selection we aim to give you everything that you need to achieve your potential and become a professional and successful recruiter in your market sector. In return for your hard work and willingness to learn you will be rewarded with a comprehensive benefits package which includes: Open ended commission Generous holiday rising annually Travel Vouchers Sabbatical scheme Healthcare package Parties Incentive days Community & Charity Days Leading recruitment tools and technology Employee engagement & rewards platform Individual appraisal and training plan Varied career paths You don't need experience in the recruitment sector to join our team. If you believe that you have the people skills, determination to succeed and can see yourself being part of the fast-paced environment that is a modern recruitment company, then we'd love to hear from you. To learn more: Join Us Hunter Selection or watch our video: Hunter Selection url removed Get in touch with Nick Willis-Stovold, Regional Director on (url removed) or (phone number removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sales Director - Healthcare Recruitment Uncapped Earning Potential with Competitive Basic Salary Negotiable DOE Join one of the UKs fastest-growing, independently owned recruitment agencies. Pin Point Recruitment has over 25 years of experience placing talent and building careers for global and local clients across various industry sectors click apply for full job details
Jan 21, 2026
Full time
Sales Director - Healthcare Recruitment Uncapped Earning Potential with Competitive Basic Salary Negotiable DOE Join one of the UKs fastest-growing, independently owned recruitment agencies. Pin Point Recruitment has over 25 years of experience placing talent and building careers for global and local clients across various industry sectors click apply for full job details
Marketing Director - UK & Ireland Salary: £80,000 - £85,000 per annum + Car Allowance Role Type: Permanent Department: Marketing Reporting To: Managing Director SF Recruitment is partnering on an exclusive basis with a leading provider of innovative healthcare and consumer solutions to recruit a Marketing Director for their UK & Ireland Wholesale division, based in Warrington. This is a unique opportunity to take a senior leadership role, driving marketing strategy, brand growth, and commercial performance across multiple B2B channels. At this organisation, your work helps improve people's quality of life through cutting-edge technology and services. Employees contribute to something meaningful - they create sense. The successful candidate will define and deliver the strategic marketing vision, leading all Marketing, Commercial Enablement, Customer Success, and Brand Excellence. You will manage a portfolio of premium brands across multiple channels, provide commercial judgement, and foster a culture of continuous improvement and compliance. Key responsibilities include: Monitoring market trends, competitive activity, and customer needs to develop effective marketing and value-added plans. Leading annual commercial planning and ensuring ongoing alignment with global initiatives. Managing brand strategy across multiple brands and developing channel strategies across Independents, Multi-Nationals, Large Retail, NHS, Government Reimbursement, and Education. Measuring and reporting ROI of marketing initiatives, adapting plans to changing business and market needs. Creating added-value and educational programmes for customers and colleagues, aligned with compliance and budget. Leading product lifecycle management, pricing, launches, and portfolio strategy. Coaching and developing a high-performing marketing team and collaborating with Sales and Field teams to enhance customer experience. Developing and managing the marketing budget, ensuring effective allocation and commercial decision-making. Ensuring all marketing activities comply with regulatory and data protection standards, setting the 'tone from the top' on governance and compliance. The ideal candidate will have: Significant experience in marketing leadership roles with a proven track record of driving revenue growth. Strong commercial and leadership experience, managing large-scale projects and cross-functional teams. Digital marketing proficiency. Strong interpersonal skills, strategic thinking, resilience, creativity, and the ability to manage multiple priorities. Strong commercial, financial, and analytical acumen, project management skills, and experience in leading teams and driving customer value. A Bachelor's degree is essential; a Master's or MBA is desirable. Experience in sectors serving professional customers and technical products is advantageous. This is an exceptional opportunity to join a senior leadership team and make a tangible impact on business growth and brand excellence in a fast-evolving healthcare technology sector. Apply today to be considered for this exciting role.
Jan 20, 2026
Full time
Marketing Director - UK & Ireland Salary: £80,000 - £85,000 per annum + Car Allowance Role Type: Permanent Department: Marketing Reporting To: Managing Director SF Recruitment is partnering on an exclusive basis with a leading provider of innovative healthcare and consumer solutions to recruit a Marketing Director for their UK & Ireland Wholesale division, based in Warrington. This is a unique opportunity to take a senior leadership role, driving marketing strategy, brand growth, and commercial performance across multiple B2B channels. At this organisation, your work helps improve people's quality of life through cutting-edge technology and services. Employees contribute to something meaningful - they create sense. The successful candidate will define and deliver the strategic marketing vision, leading all Marketing, Commercial Enablement, Customer Success, and Brand Excellence. You will manage a portfolio of premium brands across multiple channels, provide commercial judgement, and foster a culture of continuous improvement and compliance. Key responsibilities include: Monitoring market trends, competitive activity, and customer needs to develop effective marketing and value-added plans. Leading annual commercial planning and ensuring ongoing alignment with global initiatives. Managing brand strategy across multiple brands and developing channel strategies across Independents, Multi-Nationals, Large Retail, NHS, Government Reimbursement, and Education. Measuring and reporting ROI of marketing initiatives, adapting plans to changing business and market needs. Creating added-value and educational programmes for customers and colleagues, aligned with compliance and budget. Leading product lifecycle management, pricing, launches, and portfolio strategy. Coaching and developing a high-performing marketing team and collaborating with Sales and Field teams to enhance customer experience. Developing and managing the marketing budget, ensuring effective allocation and commercial decision-making. Ensuring all marketing activities comply with regulatory and data protection standards, setting the 'tone from the top' on governance and compliance. The ideal candidate will have: Significant experience in marketing leadership roles with a proven track record of driving revenue growth. Strong commercial and leadership experience, managing large-scale projects and cross-functional teams. Digital marketing proficiency. Strong interpersonal skills, strategic thinking, resilience, creativity, and the ability to manage multiple priorities. Strong commercial, financial, and analytical acumen, project management skills, and experience in leading teams and driving customer value. A Bachelor's degree is essential; a Master's or MBA is desirable. Experience in sectors serving professional customers and technical products is advantageous. This is an exceptional opportunity to join a senior leadership team and make a tangible impact on business growth and brand excellence in a fast-evolving healthcare technology sector. Apply today to be considered for this exciting role.
Senior Team Manager - Anti-Money Laundering (Client Refresh) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organization is part of Global AML and Onboarding Operations, is hiring a Senior Team Manager to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The Senior Team Manager will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximize productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organizational goals and our continuous improvement roadmap. Responsibilities Leading a team of Refresh analysts responsible for completing AML Client Refresh following Anti Money Laundering Know Your Customer/Client Due Diligence procedures Ensure AML KYC/CDD is completed in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures. Manage a complex portfolio of KYC/CDD reviews Manage a team conducting KYC/CDD checks on clients that are a part of standard Refresh cycles or outside of the standard client Refresh cycles due to a change in client or jurisdictional requirements You and the team will liaise with sales / client outreach teams to obtain and validate correct documentation to fulfil refresh requirements You and the team will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met You will help manage the work allocation across the wider group You will help (and lead) projects and initiatives that impact the wider group You will participate in internal/external Audits and Quality checks You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc) You will coach individuals and develop talent within the team You will champion diversity and promote a culture of mutual respect Provide timely escalations to ensure timelines and quality targets are met What we are looking for: Proven previous experience in operations and production teams. Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) You will have experience performing in a process-oriented production environment that changes periodically You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously You will have experience leading an operational team and in developing and coaching individuals Ability to contribute to our Operational Excellence culture and framework. Excellent verbal and written communications skills Thrives and develops a collaborative team environment Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
Senior Team Manager - Anti-Money Laundering (Client Refresh) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organization is part of Global AML and Onboarding Operations, is hiring a Senior Team Manager to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The Senior Team Manager will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximize productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organizational goals and our continuous improvement roadmap. Responsibilities Leading a team of Refresh analysts responsible for completing AML Client Refresh following Anti Money Laundering Know Your Customer/Client Due Diligence procedures Ensure AML KYC/CDD is completed in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures. Manage a complex portfolio of KYC/CDD reviews Manage a team conducting KYC/CDD checks on clients that are a part of standard Refresh cycles or outside of the standard client Refresh cycles due to a change in client or jurisdictional requirements You and the team will liaise with sales / client outreach teams to obtain and validate correct documentation to fulfil refresh requirements You and the team will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met You will help manage the work allocation across the wider group You will help (and lead) projects and initiatives that impact the wider group You will participate in internal/external Audits and Quality checks You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc) You will coach individuals and develop talent within the team You will champion diversity and promote a culture of mutual respect Provide timely escalations to ensure timelines and quality targets are met What we are looking for: Proven previous experience in operations and production teams. Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) You will have experience performing in a process-oriented production environment that changes periodically You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously You will have experience leading an operational team and in developing and coaching individuals Ability to contribute to our Operational Excellence culture and framework. Excellent verbal and written communications skills Thrives and develops a collaborative team environment Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
AML Refresh Operations - Unit Manager, EMEA (Operations Lead) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring an EMEA Unit Manager, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The EMEA Unit Manager (UM) will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximise productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organisational goals and our continuous improvement roadmap. The Unit Manager's primary responsibilities will include : Oversight and production management of Refresh team supporting GM and GCIB, ensuring timely and accurate completion of all refresh activities. Monitor production metrics, SLAs performance, Key Controls, and overall process effectiveness. Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client. Support team members liaising with sales/client outreach teams to obtain and validate correct documentation to fulfill Refresh requirements. Managing the performance and productivity of Refresh Teams. Ensure teams is in adherence to all jurisdictional regulatory requirements related to KYC. Ensure cases requiring remediation are completed within service level agreements. Engage with senior stakeholders and leaders to identify issues and/or control improvements for remediation. Support business with KYC related queries and requests. Participate in remediation items aligned to internal/external Audits. Lead & develop managers of teams in all aspects of the AML Refresh process, including career development. Contribute to our process improvement culture to continuously identify opportunities for efficiency, effectiveness and sustained timeliness and quality. Required Skills: Proven and robust experience leading operations and production teams Strong executive presence and communication skills (both oral and written) Experience performing in a process-oriented production environment within a continuous improvement framework. Proven ability to work in a team environment, organise work & prioritise tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management. Analytical and data driven with a process first mindset. Ability to contribute to our Operational Excellence culture and framework. Ability to accurately and concisely present information to teams, management, and senior leaders Good balance between strategic and tactical thinking; execution and results driven) Ability to problem solve and enable teams to drive production effectively. Able to identify and document opportunities to streamline process. Desired Skills: Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
AML Refresh Operations - Unit Manager, EMEA (Operations Lead) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring an EMEA Unit Manager, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The EMEA Unit Manager (UM) will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximise productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organisational goals and our continuous improvement roadmap. The Unit Manager's primary responsibilities will include : Oversight and production management of Refresh team supporting GM and GCIB, ensuring timely and accurate completion of all refresh activities. Monitor production metrics, SLAs performance, Key Controls, and overall process effectiveness. Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client. Support team members liaising with sales/client outreach teams to obtain and validate correct documentation to fulfill Refresh requirements. Managing the performance and productivity of Refresh Teams. Ensure teams is in adherence to all jurisdictional regulatory requirements related to KYC. Ensure cases requiring remediation are completed within service level agreements. Engage with senior stakeholders and leaders to identify issues and/or control improvements for remediation. Support business with KYC related queries and requests. Participate in remediation items aligned to internal/external Audits. Lead & develop managers of teams in all aspects of the AML Refresh process, including career development. Contribute to our process improvement culture to continuously identify opportunities for efficiency, effectiveness and sustained timeliness and quality. Required Skills: Proven and robust experience leading operations and production teams Strong executive presence and communication skills (both oral and written) Experience performing in a process-oriented production environment within a continuous improvement framework. Proven ability to work in a team environment, organise work & prioritise tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management. Analytical and data driven with a process first mindset. Ability to contribute to our Operational Excellence culture and framework. Ability to accurately and concisely present information to teams, management, and senior leaders Good balance between strategic and tactical thinking; execution and results driven) Ability to problem solve and enable teams to drive production effectively. Able to identify and document opportunities to streamline process. Desired Skills: Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Head of Technology - AI Business Solutions At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark?Join us and be part of something bigger. Role Overview: Kainos' AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology. This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre sales and delivery, and help shape how we design modern, secure, scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice. A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively. This role is suited to someone with deep expertise in Dynamics and Power Platform, a strong architectural foundation and a passion for developing people, capability and technical excellence at scale. Key responsibilities of the AI Business Solutions Head of Technology are: Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods. People & Capability Leadership Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence Lead capability uplift across Dynamics, Power Platform, integration and AI aligned skills, ensuring the practice remains current with certification and best practice Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner Pre sales, Solutioning & Delivery Assurance Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards Provide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is both feasible and scalable Offer delivery assurance and oversight on high impact programmes or technical escalations Ensure projects follow engineering best practice, architectural governance and agreed technical standards Support delivery teams in resolving complex technical challenges and promote a proactive problem solving culture Own the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural review processes and code guidelines that support consistent, high quality delivery across all teams Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI enabled capabilities Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions Collaborate with wider Kainos teams to align on tooling, methods and responsible engineering practices Promote continuous improvement across engineering approaches, solution design and delivery methods Contribute to thought leadership through internal knowledge sharing, technical write ups, customer briefings or speaking engagements where appropriate Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads Proven experience shaping enterprise scale solutions and guiding technology choices through design, roadmap and delivery phases Strong architectural grounding and practical experience leading complex programmes or multi team implementations Demonstrated ability to influence senior stakeholders, communicate clearly with C level audiences and guide strategic technology decisions Experience developing, coaching and mentoring technical talent, with a track record of building high performing technical teams Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi sector exposure Strong commercial awareness and the ability to balance technical integrity with business outcomes Experience contributing to or assuring pre sales activity, including shaping solutions, estimates and technical elements of proposals Experience working directly with Microsoft field, engineering or partner teams, including engagement on roadmap, co sell or joint customer activity Familiarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutions Contributions to knowledge sharing, meetups, technical communities, blogs or events Exposure to multiple sectors such as financial services, public sector, healthcare or manufacturing Experience influencing or shaping go to market offerings or technical elements of service propositions A successful candidate is likely to: Be an experienced Principal Architect or senior hands on technology leader ready to step into a broader practice wide remit Have a balanced mix of technical depth, architectural rigour, people leadership and customer facing confidence Be comfortable taking ownership of standards, coaching others and shaping capability while staying grounded in real world delivery Thrives in a collaborative, growing practice where they can make a visible impact At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jan 20, 2026
Full time
Head of Technology - AI Business Solutions At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark?Join us and be part of something bigger. Role Overview: Kainos' AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology. This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre sales and delivery, and help shape how we design modern, secure, scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice. A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively. This role is suited to someone with deep expertise in Dynamics and Power Platform, a strong architectural foundation and a passion for developing people, capability and technical excellence at scale. Key responsibilities of the AI Business Solutions Head of Technology are: Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods. People & Capability Leadership Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence Lead capability uplift across Dynamics, Power Platform, integration and AI aligned skills, ensuring the practice remains current with certification and best practice Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner Pre sales, Solutioning & Delivery Assurance Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards Provide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is both feasible and scalable Offer delivery assurance and oversight on high impact programmes or technical escalations Ensure projects follow engineering best practice, architectural governance and agreed technical standards Support delivery teams in resolving complex technical challenges and promote a proactive problem solving culture Own the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural review processes and code guidelines that support consistent, high quality delivery across all teams Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI enabled capabilities Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions Collaborate with wider Kainos teams to align on tooling, methods and responsible engineering practices Promote continuous improvement across engineering approaches, solution design and delivery methods Contribute to thought leadership through internal knowledge sharing, technical write ups, customer briefings or speaking engagements where appropriate Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads Proven experience shaping enterprise scale solutions and guiding technology choices through design, roadmap and delivery phases Strong architectural grounding and practical experience leading complex programmes or multi team implementations Demonstrated ability to influence senior stakeholders, communicate clearly with C level audiences and guide strategic technology decisions Experience developing, coaching and mentoring technical talent, with a track record of building high performing technical teams Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi sector exposure Strong commercial awareness and the ability to balance technical integrity with business outcomes Experience contributing to or assuring pre sales activity, including shaping solutions, estimates and technical elements of proposals Experience working directly with Microsoft field, engineering or partner teams, including engagement on roadmap, co sell or joint customer activity Familiarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutions Contributions to knowledge sharing, meetups, technical communities, blogs or events Exposure to multiple sectors such as financial services, public sector, healthcare or manufacturing Experience influencing or shaping go to market offerings or technical elements of service propositions A successful candidate is likely to: Be an experienced Principal Architect or senior hands on technology leader ready to step into a broader practice wide remit Have a balanced mix of technical depth, architectural rigour, people leadership and customer facing confidence Be comfortable taking ownership of standards, coaching others and shaping capability while staying grounded in real world delivery Thrives in a collaborative, growing practice where they can make a visible impact At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
About The Role Purpose of the Role Weare seeking a Senior HR Manager to lead our US HR and Operations function. Thisis a senior, trusted role with a seat at the table - responsible for shapingthe employee experience, driving engagement, and ensuring compliance andoperational excellence across the US. Reportingdirectly to the HR Director (based in London) and partnering closely with the US Managing Director, you will provide both strategic and hands on HRleadership for a high-performing business. You'll oversee the HR Generalist and Office Manager, act as the senior HR contact for the US team and play a key role in aligning US people priorities with global initiatives. Thisis a dynamic opportunity for an experienced HR professional who thrives onvariety, collaboration, and impact - combining people leadership, commercialinsight, and operational excellence in equal measure. Key Responsibilities Leadershipand Business Partnership Act as the senior HR point of contact for all US employees and managers,providing expert advice, coaching, and practical solutions. Partnerwith the US Managing Director, HR Director, and senior leaders to alignpeople strategy with business goals. Leadand develop the HR Generalist and Office Manager, fostering growth,accountability, and collaboration. Collaboratewith HR colleagues across EMEA and APAC to ensure alignment andconsistency in policies, processes, and initiatives. EmployeeRelations and Compliance Managecomplex employee relations cases, investigations, and performance matters,ensuring fair and consistent outcomes. Serveas the subject matter expert on US employment law and compliance,including multi-state regulations. Leadthe relationship with PEI's Professional Employer Organization (PEO),overseeing and negotiating contracts, benefits, and payroll coordination. Leadon contribution strategy modelling for healthcare benefits. Maintainup-to-date HR policies and employee handbook, ensuring alignment withfederal and state requirements. Overseecompliance training, visa/immigration administration, and recordkeeping. HROperations and Employee Experience Partnerwith the Office Manager to design high-impact engagement, wellbeing, andculture initiatives. Analyseoutput from stay and exit interviews, identifying themes and providingactionable insights. Maintainaccurate and compliant employee records within the HRIS system. Leadannual benefit renewal and open enrolment processes, ensuring smoothexecution and employee understanding. Performance,Development, and Engagement Partnerwith managers on performance management, feedback, and developmentplanning. Collaboratewith the HR Director on global initiatives, including succession planning,leadership development, and retention strategies. Financialand Operational Oversight Contributeto the annual US operating budget and manage HR-related costs throughoutthe year. Partnerwith Finance to ensure payroll accuracy, benefits billing, and compliancewith audits and workers' compensation requirements. Overseeoffice management operations in partnership with the Office Manager,including space planning and facilities projects. About You Althoughwe are keeping direct experience and knowledge requirements to a minimum, we doneed you to demonstrate your capabilities in relation to the points listedunder essential requirements in the person specification. You should beprepared to discuss illustrations on how your competencies have helped you toachieve positive results. Essential experience Significant experience in a HRgeneralist position Demonstrable experience workingwith a mid-tier HRIS Experiencehaving worked with a mid-tier US based PEO Strongemployee relations and conflict resolution experience Desired experience Working in an internationalbusiness Budgetmanagement Experienceworking with sales/commercial and editorial professionals. Essential knowledge/ skills Discretionand confidentiality Exceptionallyorganised with impeccable time management skills Desired knowledge / skills HRqualification (SHRM or similar) Personal characteristics Fast and innovative learner Self-motivated with a resultsand data driven approach Personable and pro active Ability to work independently Self motivated and willing totake responsibility Innovative: able to lead byexample from the front and work closely with global commercial director onstaffing and compensation matters for a new sales organization recentlyimplemented. Comfortable operating in agrown-up working environment where regular feedback is provided and theeyes of several (senior) interested parties will always be focused Resilient under pressure - ableto remain focused in the face of multiple competing priorities and ensurekey deadlines are met Diplomacy:able to display multi faceted communication skills in a persuasive, butdiplomatic way to ensure that outstanding results are achieved, and theright deadlines and initiatives get prioritised Highdegree of personal pride in own and company work, constantly striving to improve Motivations Highly goal-focusedand motivated by achieving high personal standards in all aspects of work- ambitious to meet own personal and organisational goals About Us Who we are: PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Jan 19, 2026
Full time
About The Role Purpose of the Role Weare seeking a Senior HR Manager to lead our US HR and Operations function. Thisis a senior, trusted role with a seat at the table - responsible for shapingthe employee experience, driving engagement, and ensuring compliance andoperational excellence across the US. Reportingdirectly to the HR Director (based in London) and partnering closely with the US Managing Director, you will provide both strategic and hands on HRleadership for a high-performing business. You'll oversee the HR Generalist and Office Manager, act as the senior HR contact for the US team and play a key role in aligning US people priorities with global initiatives. Thisis a dynamic opportunity for an experienced HR professional who thrives onvariety, collaboration, and impact - combining people leadership, commercialinsight, and operational excellence in equal measure. Key Responsibilities Leadershipand Business Partnership Act as the senior HR point of contact for all US employees and managers,providing expert advice, coaching, and practical solutions. Partnerwith the US Managing Director, HR Director, and senior leaders to alignpeople strategy with business goals. Leadand develop the HR Generalist and Office Manager, fostering growth,accountability, and collaboration. Collaboratewith HR colleagues across EMEA and APAC to ensure alignment andconsistency in policies, processes, and initiatives. EmployeeRelations and Compliance Managecomplex employee relations cases, investigations, and performance matters,ensuring fair and consistent outcomes. Serveas the subject matter expert on US employment law and compliance,including multi-state regulations. Leadthe relationship with PEI's Professional Employer Organization (PEO),overseeing and negotiating contracts, benefits, and payroll coordination. Leadon contribution strategy modelling for healthcare benefits. Maintainup-to-date HR policies and employee handbook, ensuring alignment withfederal and state requirements. Overseecompliance training, visa/immigration administration, and recordkeeping. HROperations and Employee Experience Partnerwith the Office Manager to design high-impact engagement, wellbeing, andculture initiatives. Analyseoutput from stay and exit interviews, identifying themes and providingactionable insights. Maintainaccurate and compliant employee records within the HRIS system. Leadannual benefit renewal and open enrolment processes, ensuring smoothexecution and employee understanding. Performance,Development, and Engagement Partnerwith managers on performance management, feedback, and developmentplanning. Collaboratewith the HR Director on global initiatives, including succession planning,leadership development, and retention strategies. Financialand Operational Oversight Contributeto the annual US operating budget and manage HR-related costs throughoutthe year. Partnerwith Finance to ensure payroll accuracy, benefits billing, and compliancewith audits and workers' compensation requirements. Overseeoffice management operations in partnership with the Office Manager,including space planning and facilities projects. About You Althoughwe are keeping direct experience and knowledge requirements to a minimum, we doneed you to demonstrate your capabilities in relation to the points listedunder essential requirements in the person specification. You should beprepared to discuss illustrations on how your competencies have helped you toachieve positive results. Essential experience Significant experience in a HRgeneralist position Demonstrable experience workingwith a mid-tier HRIS Experiencehaving worked with a mid-tier US based PEO Strongemployee relations and conflict resolution experience Desired experience Working in an internationalbusiness Budgetmanagement Experienceworking with sales/commercial and editorial professionals. Essential knowledge/ skills Discretionand confidentiality Exceptionallyorganised with impeccable time management skills Desired knowledge / skills HRqualification (SHRM or similar) Personal characteristics Fast and innovative learner Self-motivated with a resultsand data driven approach Personable and pro active Ability to work independently Self motivated and willing totake responsibility Innovative: able to lead byexample from the front and work closely with global commercial director onstaffing and compensation matters for a new sales organization recentlyimplemented. Comfortable operating in agrown-up working environment where regular feedback is provided and theeyes of several (senior) interested parties will always be focused Resilient under pressure - ableto remain focused in the face of multiple competing priorities and ensurekey deadlines are met Diplomacy:able to display multi faceted communication skills in a persuasive, butdiplomatic way to ensure that outstanding results are achieved, and theright deadlines and initiatives get prioritised Highdegree of personal pride in own and company work, constantly striving to improve Motivations Highly goal-focusedand motivated by achieving high personal standards in all aspects of work- ambitious to meet own personal and organisational goals About Us Who we are: PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Principal Healthcare Data Consultant Role Overview As a Principal Data Consultant for Pre-Sales, you will play a critical role in shaping and delivering data and AI opportunities across Kainos' Healthcare business. You will work closely with our Healthcare Chief Technology Officer, account leads and delivery leaders to understand client needs, shape new opportunities, and design impactful Data and AI solutions that improve outcomes across the UK healthcare system. You will lead client-facing engagements to define requirements, run exploratory workshops, and shape proposals that draw on your expertise in healthcare data and AI. This includes developing compelling bid responses, creating reusable accelerators and offerings, and providing subject matter assurance for delivery teams. In addition to your pre-sales responsibilities, you will operate as a Lead Data Architect in delivery programmes. You will shape data strategy, design and deliver fit-for-purpose data architectures, and provide assurance across all stages of delivery. As a subject matter expert, you will bring deep expertise in core data architecture disciplines including data modelling, data flows, metadata management, data transformation, and governance. You will be expected to engage and build relationships with senior stakeholders in client account across national arms-length bodies (e.g. NHS England, UKHSA, NHSBSA), devolved administrations, regional health and care organisations, and clinical research bodies. This is a high-impact, hybrid role that combines hands-on technical leadership with strategic consulting and business development, ideally suited to someone with a strong foundation in data architecture, consulting and a passion for advancing healthcare outcomes through data and AI. You will be responsible for: Client Engagement and Pre-Sales Leading the shaping of early-stage client opportunities, including discovery sessions and exploratory workshops with senior stakeholders. Helping qualify opportunities and develop early-stage proposals and positioning materials. Working with account teams to develop compelling, solution-driven bid responses and presentations. Creating reusable Healthcare accelerators and offerings that leverage Data & AI Acting as a trusted advisor to clients across national, regional and research-based healthcare organisations. Data Architecture and Delivery Assurance Leading or assuring the design of complex data and AI solutions that span data integration, analytics, AI/ML and interoperability. Acting as a Lead Data Architect within delivery programmes, responsible for the technical design, data model development, metadata and governance practices. Providing technical leadership and assurance for delivery teams, ensuring alignment with Data and AI best practices and client goals. Advising clients on product and technology selection, and defining information handling models across data platforms. Supporting delivery teams by providing subject matter expertise, delivery assurance and hands-on delivery where appropriate. Offerings and Thought Leadership Creating reusable healthcare data and AI offerings and accelerators that support repeatable pre-sales and delivery activities. Helping define new go-to-market propositions, working with marketing, sales and delivery leads. Developing sales collateral that clearly articulates our value proposition in the healthcare space. Representing Kainos at industry events, panels and briefings to build credibility and network. Innovation Staying informed on emerging trends in Healthcare Data and AI to identify opportunities for applying cutting-edge technologies in client engagements. Driving innovation by applying market-leading tools and techniques that improve the quality and impact of our Data and AI proposals and delivered solutions. Promoting a culture of experimentation and improvement within the team. People management Leading, motivating and empowering individuals within the Data and AI practice, creating a positive, high-performing culture where people can grow. Mandatory requirements: Experience working as a Data or AI consultant in a client-facing role, including shaping new opportunities and leading pre-sales activities. Strong technical design expertise in core data architecture disciplines including data modelling, data analysis, metadata management, data transformation, data migration and governance. Proven experience delivering or assuring large-scale Data or AI programmes within the public sector or healthcare domain. Proven ability to act as a technical leader across complex data delivery programmes, including mentoring, standards development, and architecture assurance. Excellent communication and influencing skills, with the ability to operate confidently with C-level and Director-level stakeholders. Broad technology understanding, including modern data platforms, data integration, analytics, AI/ML, data governance and cloud technologies. Highly proficient in at least three mainstream data technologies and aware of wider data technology trends. Experience working across the full sales lifecycle, from early shaping through to pitch and close. Desirable requirements: Experience working with UK healthcare bodies such as DHSC, NHS England, UKHSA, NHSBSA, devolved nations, ICSs and clinical research bodies. Deep understanding of healthcare data, interoperability (e.g. FHIR, HL7, SNOMED), and the use of data and AI to improve public health and clinical outcomes. Experience in designing or delivering secure data environments (SDEs) or similar research-oriented data platforms. Understanding of the practical application of GenAI and large language models in Healthcare. Experience with public sector procurement processes. Enterprise data architecture experience. Experience developing go-to-market offerings, accelerators or reusable assets. Involvement in industry forums, advisory groups or standards bodies relevant to healthcare data. About Kainos Healthcare Kainos is a digital technology company that has been delivering impactful transformation across healthcare, public sector and commercial clients for over 30 years. Our Healthcare business is a trusted partner to organisations including NHS England, UKHSA, DHSC, and regional care systems. We specialise in designing and delivering national-scale services that improve patient care, modernise clinical and operational systems, and enable better use of data for decision-making and research. Our work includes Secure Data Environments (SDEs), data platforms, digital front doors, and health protection systems that support the UK's response to infectious disease threats. This role sits within our Data and AI Practice and will help shape the next generation of data-driven services in UK healthcare. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jan 16, 2026
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Principal Healthcare Data Consultant Role Overview As a Principal Data Consultant for Pre-Sales, you will play a critical role in shaping and delivering data and AI opportunities across Kainos' Healthcare business. You will work closely with our Healthcare Chief Technology Officer, account leads and delivery leaders to understand client needs, shape new opportunities, and design impactful Data and AI solutions that improve outcomes across the UK healthcare system. You will lead client-facing engagements to define requirements, run exploratory workshops, and shape proposals that draw on your expertise in healthcare data and AI. This includes developing compelling bid responses, creating reusable accelerators and offerings, and providing subject matter assurance for delivery teams. In addition to your pre-sales responsibilities, you will operate as a Lead Data Architect in delivery programmes. You will shape data strategy, design and deliver fit-for-purpose data architectures, and provide assurance across all stages of delivery. As a subject matter expert, you will bring deep expertise in core data architecture disciplines including data modelling, data flows, metadata management, data transformation, and governance. You will be expected to engage and build relationships with senior stakeholders in client account across national arms-length bodies (e.g. NHS England, UKHSA, NHSBSA), devolved administrations, regional health and care organisations, and clinical research bodies. This is a high-impact, hybrid role that combines hands-on technical leadership with strategic consulting and business development, ideally suited to someone with a strong foundation in data architecture, consulting and a passion for advancing healthcare outcomes through data and AI. You will be responsible for: Client Engagement and Pre-Sales Leading the shaping of early-stage client opportunities, including discovery sessions and exploratory workshops with senior stakeholders. Helping qualify opportunities and develop early-stage proposals and positioning materials. Working with account teams to develop compelling, solution-driven bid responses and presentations. Creating reusable Healthcare accelerators and offerings that leverage Data & AI Acting as a trusted advisor to clients across national, regional and research-based healthcare organisations. Data Architecture and Delivery Assurance Leading or assuring the design of complex data and AI solutions that span data integration, analytics, AI/ML and interoperability. Acting as a Lead Data Architect within delivery programmes, responsible for the technical design, data model development, metadata and governance practices. Providing technical leadership and assurance for delivery teams, ensuring alignment with Data and AI best practices and client goals. Advising clients on product and technology selection, and defining information handling models across data platforms. Supporting delivery teams by providing subject matter expertise, delivery assurance and hands-on delivery where appropriate. Offerings and Thought Leadership Creating reusable healthcare data and AI offerings and accelerators that support repeatable pre-sales and delivery activities. Helping define new go-to-market propositions, working with marketing, sales and delivery leads. Developing sales collateral that clearly articulates our value proposition in the healthcare space. Representing Kainos at industry events, panels and briefings to build credibility and network. Innovation Staying informed on emerging trends in Healthcare Data and AI to identify opportunities for applying cutting-edge technologies in client engagements. Driving innovation by applying market-leading tools and techniques that improve the quality and impact of our Data and AI proposals and delivered solutions. Promoting a culture of experimentation and improvement within the team. People management Leading, motivating and empowering individuals within the Data and AI practice, creating a positive, high-performing culture where people can grow. Mandatory requirements: Experience working as a Data or AI consultant in a client-facing role, including shaping new opportunities and leading pre-sales activities. Strong technical design expertise in core data architecture disciplines including data modelling, data analysis, metadata management, data transformation, data migration and governance. Proven experience delivering or assuring large-scale Data or AI programmes within the public sector or healthcare domain. Proven ability to act as a technical leader across complex data delivery programmes, including mentoring, standards development, and architecture assurance. Excellent communication and influencing skills, with the ability to operate confidently with C-level and Director-level stakeholders. Broad technology understanding, including modern data platforms, data integration, analytics, AI/ML, data governance and cloud technologies. Highly proficient in at least three mainstream data technologies and aware of wider data technology trends. Experience working across the full sales lifecycle, from early shaping through to pitch and close. Desirable requirements: Experience working with UK healthcare bodies such as DHSC, NHS England, UKHSA, NHSBSA, devolved nations, ICSs and clinical research bodies. Deep understanding of healthcare data, interoperability (e.g. FHIR, HL7, SNOMED), and the use of data and AI to improve public health and clinical outcomes. Experience in designing or delivering secure data environments (SDEs) or similar research-oriented data platforms. Understanding of the practical application of GenAI and large language models in Healthcare. Experience with public sector procurement processes. Enterprise data architecture experience. Experience developing go-to-market offerings, accelerators or reusable assets. Involvement in industry forums, advisory groups or standards bodies relevant to healthcare data. About Kainos Healthcare Kainos is a digital technology company that has been delivering impactful transformation across healthcare, public sector and commercial clients for over 30 years. Our Healthcare business is a trusted partner to organisations including NHS England, UKHSA, DHSC, and regional care systems. We specialise in designing and delivering national-scale services that improve patient care, modernise clinical and operational systems, and enable better use of data for decision-making and research. Our work includes Secure Data Environments (SDEs), data platforms, digital front doors, and health protection systems that support the UK's response to infectious disease threats. This role sits within our Data and AI Practice and will help shape the next generation of data-driven services in UK healthcare. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
QQFS (Qualitative & Quantitative Fieldwork Services)
City, London
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Jan 16, 2026
Full time
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Deloitte's Life-Sciences and Healthcare (LSHC) team works on the forefront of digital innovation and technology change within the industry. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology, through to building brand new digital banks and propositions. As part of the LSHC industry practice, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the value chain (with a focus on quality, regulatory compliance, and delivery excellence). Starting from strategy and proposition definition to detailed operations and tech design and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you want to be part of our growing team, work with our clients to reshape the LSHC and help to develop junior talent, we would be delighted to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Are you a driven professional who wants to make an impact within the Life Sciences and Healthcare sector? Are you passionate about leading technology sales to drive commercial growth within the Life Sciences and Healthcare sector? Do you thrive on delivering large technology transformation programs that deal with advanced technologies for clients? Do you have an entrepreneurial mindset that drives continuous innovation, a big-picture perspective, and the ability to establish innovative services and solutions that help clients transform their business? As an Associate Director in our Life-Sciences & Healthcare team, you will have the opportunity to: Lead technology offering sales: Identify growth opportunities and develop & execute a strategic sales plan to meet or exceed revenue targets in the Life Sciences and Healthcare sector. Develop winning value propositions, proposals, and RFP responses in the Life Sciences and Healthcare sector. Conduct discovery sessions to understand customer pain points and technology requirements. Drive Project Management & Delivery Excellence: Lead project workstreams or clients' strategic initiatives, taking ownership of project planning, resource allocation, budget management, and timely delivery of high-quality deliverables. Lead large technology delivery programs that involve modern cloud-based technologies / platforms in the Life Sciences and Healthcare sector Manage client relationships effectively, acting as a trusted advisor and ensuring client satisfaction. Contribute to Service Offering Growth: Mentor and coach junior team members, fostering their professional development in the Life Sciences and Healthcare sector. Stay abreast of evolving technology landscapes and industry best practices in Life Sciences and Healthcare sector. Connect to your skills and professional experience A Bachelor's degree or equivalent in a relevant scientific, engineering, or technology discipline (e.g., Pharmacy, Biotechnology, Computer Science, Biomedical Engineering) Experience in working as a core member of a technology offering sales team in the Life Sciences and Healthcare or Big Pharma sector (directly working for organisations in the domain or working for their technology suppliers). Proven track record of meeting or exceeding revenue targets in complex technology sales. Good understanding of the Research and Development value chain in the Life Sciences and Healthcare sector and core domain applications such as LIMS (Laboratory Information Management System), ELN (Electronic Laboratory Network) and CTMS (Clinical Trial Management System). Proven experience in leading and managing projects or significant workstreams, demonstrating strong project management skills (e.g., planning, execution, risk management, stakeholder communication). Excellent analytical, problem-solving, and critical thinking abilities. Strong communication, negotiation, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly to diverse audiences. Preferably you will also have: Relevant professional certifications. Familiarity with regulated environments (e.g. GxP, clinical, diagnostic workflows) Master's degree or equivalent advanced qualification. Familiarity with agile methodologies and their application in regulated environments. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I've never experienced another culture that's so unafraid to break traditional boundaries and is so forward looking in its strategy and approach. It's exciting to be working somewhere that's bringing together a unique set of capabilities that we can see clients are looking for and value. " -Gillian, Technology & Transformation Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Jan 16, 2026
Full time
Deloitte's Life-Sciences and Healthcare (LSHC) team works on the forefront of digital innovation and technology change within the industry. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology, through to building brand new digital banks and propositions. As part of the LSHC industry practice, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the value chain (with a focus on quality, regulatory compliance, and delivery excellence). Starting from strategy and proposition definition to detailed operations and tech design and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you want to be part of our growing team, work with our clients to reshape the LSHC and help to develop junior talent, we would be delighted to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Are you a driven professional who wants to make an impact within the Life Sciences and Healthcare sector? Are you passionate about leading technology sales to drive commercial growth within the Life Sciences and Healthcare sector? Do you thrive on delivering large technology transformation programs that deal with advanced technologies for clients? Do you have an entrepreneurial mindset that drives continuous innovation, a big-picture perspective, and the ability to establish innovative services and solutions that help clients transform their business? As an Associate Director in our Life-Sciences & Healthcare team, you will have the opportunity to: Lead technology offering sales: Identify growth opportunities and develop & execute a strategic sales plan to meet or exceed revenue targets in the Life Sciences and Healthcare sector. Develop winning value propositions, proposals, and RFP responses in the Life Sciences and Healthcare sector. Conduct discovery sessions to understand customer pain points and technology requirements. Drive Project Management & Delivery Excellence: Lead project workstreams or clients' strategic initiatives, taking ownership of project planning, resource allocation, budget management, and timely delivery of high-quality deliverables. Lead large technology delivery programs that involve modern cloud-based technologies / platforms in the Life Sciences and Healthcare sector Manage client relationships effectively, acting as a trusted advisor and ensuring client satisfaction. Contribute to Service Offering Growth: Mentor and coach junior team members, fostering their professional development in the Life Sciences and Healthcare sector. Stay abreast of evolving technology landscapes and industry best practices in Life Sciences and Healthcare sector. Connect to your skills and professional experience A Bachelor's degree or equivalent in a relevant scientific, engineering, or technology discipline (e.g., Pharmacy, Biotechnology, Computer Science, Biomedical Engineering) Experience in working as a core member of a technology offering sales team in the Life Sciences and Healthcare or Big Pharma sector (directly working for organisations in the domain or working for their technology suppliers). Proven track record of meeting or exceeding revenue targets in complex technology sales. Good understanding of the Research and Development value chain in the Life Sciences and Healthcare sector and core domain applications such as LIMS (Laboratory Information Management System), ELN (Electronic Laboratory Network) and CTMS (Clinical Trial Management System). Proven experience in leading and managing projects or significant workstreams, demonstrating strong project management skills (e.g., planning, execution, risk management, stakeholder communication). Excellent analytical, problem-solving, and critical thinking abilities. Strong communication, negotiation, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly to diverse audiences. Preferably you will also have: Relevant professional certifications. Familiarity with regulated environments (e.g. GxP, clinical, diagnostic workflows) Master's degree or equivalent advanced qualification. Familiarity with agile methodologies and their application in regulated environments. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I've never experienced another culture that's so unafraid to break traditional boundaries and is so forward looking in its strategy and approach. It's exciting to be working somewhere that's bringing together a unique set of capabilities that we can see clients are looking for and value. " -Gillian, Technology & Transformation Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Are you a naturally gifted relationship developer able to offer first class cradle to grave client management, confident dealing with high end clients? If so, we have a super opportunity for you here so please take 5 minutes to read on, as this is truly exciting role for you to really kick start your career, offering the chance to join a superb business where the potential for you is limitless. They work hard but also play hard here and on top of this operate in a really cool space in the insurance market where the long-term opportunity for their growth is genuinely impressive. Our Insurance Broker client who are based in Warwick, are at the forefront of their market space and one of the fastest growing organisations of its kind in the UK. They provide medical indemnity insurance for surgeons across the UK, and are the fastest growing broker in this niche area. As such their clients are often very busy, very important and sometimes very stressed-out people, so the job will sometimes require you to be available after hours when needed, to work around their very busy diaries. As such this is not your standard 9-5 role, and you will need to be able to respond to emails out of hours when your clients need you. Based out of Warwick, this role will require you to be office based 3 days per week with the other 2 days spent out working on the road meeting clients. This firm has a very grown-up approach to work and can offer you lots of flexibility in this role. There are no KPI s or sales targets however you will be paid some really good commission/bonuses on all retained, renewal and new business wins here. We were genuinely really impressed with what the Director here had to say about them as a business and the fantastic opportunities they can offer someone in this role, so make no mistake this is a chance for someone to grab a great career opportunity with both hands. They aren't worried about you having an insurance background, what is important to them is your ability to converse and develop long term and lasting relationships with these high-end clients. Any experience you may have gained in the Insurance, Medical or Healthcare sectors in a Sales, Account Management or Client Partner role would absolutely be beneficial, although this is by no means essential. What they are looking for is a dynamic and results-oriented Senior Client Manager with first class commercial and communication skills. Your remit here will be to manage and grow a portfolio of clients made up of a mixture of existing, renewal and retained clients, as well as new client wins. You will be given a warm desk from day 1 with a long list of existing clients and leads, meaning you will be able to start making money as soon as you join. Salary on offer is £35-40k basic, with a guaranteed bonus of £2,000 a month for the first 12 months taking your package to £59-64k, with a further realistic OTE taking your earnings to £80k +, which given the clients you will be given is almost a certainty if you do the job well, but the potential is also there to earn six figures moving forward if you're good at what you do as the commission/bonuses are uncapped. Flexible hours, but standard working days are Monday to Friday 9am to 5pm, but again there will be the remit of being available for your clients when needed. If you feel this is something that would suit you, then please reach out to Kieran at CKB Recruitment for a confidential chat.
Jan 16, 2026
Full time
Are you a naturally gifted relationship developer able to offer first class cradle to grave client management, confident dealing with high end clients? If so, we have a super opportunity for you here so please take 5 minutes to read on, as this is truly exciting role for you to really kick start your career, offering the chance to join a superb business where the potential for you is limitless. They work hard but also play hard here and on top of this operate in a really cool space in the insurance market where the long-term opportunity for their growth is genuinely impressive. Our Insurance Broker client who are based in Warwick, are at the forefront of their market space and one of the fastest growing organisations of its kind in the UK. They provide medical indemnity insurance for surgeons across the UK, and are the fastest growing broker in this niche area. As such their clients are often very busy, very important and sometimes very stressed-out people, so the job will sometimes require you to be available after hours when needed, to work around their very busy diaries. As such this is not your standard 9-5 role, and you will need to be able to respond to emails out of hours when your clients need you. Based out of Warwick, this role will require you to be office based 3 days per week with the other 2 days spent out working on the road meeting clients. This firm has a very grown-up approach to work and can offer you lots of flexibility in this role. There are no KPI s or sales targets however you will be paid some really good commission/bonuses on all retained, renewal and new business wins here. We were genuinely really impressed with what the Director here had to say about them as a business and the fantastic opportunities they can offer someone in this role, so make no mistake this is a chance for someone to grab a great career opportunity with both hands. They aren't worried about you having an insurance background, what is important to them is your ability to converse and develop long term and lasting relationships with these high-end clients. Any experience you may have gained in the Insurance, Medical or Healthcare sectors in a Sales, Account Management or Client Partner role would absolutely be beneficial, although this is by no means essential. What they are looking for is a dynamic and results-oriented Senior Client Manager with first class commercial and communication skills. Your remit here will be to manage and grow a portfolio of clients made up of a mixture of existing, renewal and retained clients, as well as new client wins. You will be given a warm desk from day 1 with a long list of existing clients and leads, meaning you will be able to start making money as soon as you join. Salary on offer is £35-40k basic, with a guaranteed bonus of £2,000 a month for the first 12 months taking your package to £59-64k, with a further realistic OTE taking your earnings to £80k +, which given the clients you will be given is almost a certainty if you do the job well, but the potential is also there to earn six figures moving forward if you're good at what you do as the commission/bonuses are uncapped. Flexible hours, but standard working days are Monday to Friday 9am to 5pm, but again there will be the remit of being available for your clients when needed. If you feel this is something that would suit you, then please reach out to Kieran at CKB Recruitment for a confidential chat.
Senior Director, Head of Fund Administration page is loaded Senior Director, Head of Fund Administrationlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Todayjob requisition id: R38635As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Director, Head of Fund Administration Locations : Bermuda Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. What You Will Get To Do: Represent the Bermuda office with clients and regulators Liaise with investment managers, insurance managers, investors, brokers, custodians, lawyers, and external auditors Ensure a high level of client satisfaction and staff performance Manage the day-to-day operations of the Bermuda office, ensuring the timely and accurate delivery of fund administration services to all clients Monitor staff workloads Staff training and development; recruiting new employees Working with the management team to set goals and complete annual performance appraisals Coordinate and drive business development opportunities primarily in Bermuda and identify cross-sell opportunities for other SS&C product lines Collaborate with senior management and other SS&C teams to develop and implement plans for the operational infrastructure of systems, processes and personnel Provide guidance to internal SS&C teams on Bermuda Monetary regulatory items related to company's licenses Prepare company board and management reports What You Will Bring: At least 8 years' experience in a leadership role managing a licensed entity within the financial services industry Substantive knowledge of fund administration functions, client operations, fund and insurance structures, an asset classes including hedge, ILS, P/E, and reinsurance Proven ability to manage an office and drive strategic initiatives Experience with leading marketing presentations, developing sales strategies, and completing RFPs Experience liaising with the Bermuda Monetary Authority, managing on-site visits, and a solid understanding of Bermuda fund administrator and insurance manager policies A recognized professional accounting designation (e.g. CA, CPA, ACCA) Working knowledge of US and/or International GAAP pronouncements Proven ability to provide high quality professional service, organized, strong commitment to meeting deadlines in a demanding work environment Excellent interpersonal, written and verbal communication skills Strong analytical skills with attention to detailThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Jan 16, 2026
Full time
Senior Director, Head of Fund Administration page is loaded Senior Director, Head of Fund Administrationlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Todayjob requisition id: R38635As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Senior Director, Head of Fund Administration Locations : Bermuda Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. What You Will Get To Do: Represent the Bermuda office with clients and regulators Liaise with investment managers, insurance managers, investors, brokers, custodians, lawyers, and external auditors Ensure a high level of client satisfaction and staff performance Manage the day-to-day operations of the Bermuda office, ensuring the timely and accurate delivery of fund administration services to all clients Monitor staff workloads Staff training and development; recruiting new employees Working with the management team to set goals and complete annual performance appraisals Coordinate and drive business development opportunities primarily in Bermuda and identify cross-sell opportunities for other SS&C product lines Collaborate with senior management and other SS&C teams to develop and implement plans for the operational infrastructure of systems, processes and personnel Provide guidance to internal SS&C teams on Bermuda Monetary regulatory items related to company's licenses Prepare company board and management reports What You Will Bring: At least 8 years' experience in a leadership role managing a licensed entity within the financial services industry Substantive knowledge of fund administration functions, client operations, fund and insurance structures, an asset classes including hedge, ILS, P/E, and reinsurance Proven ability to manage an office and drive strategic initiatives Experience with leading marketing presentations, developing sales strategies, and completing RFPs Experience liaising with the Bermuda Monetary Authority, managing on-site visits, and a solid understanding of Bermuda fund administrator and insurance manager policies A recognized professional accounting designation (e.g. CA, CPA, ACCA) Working knowledge of US and/or International GAAP pronouncements Proven ability to provide high quality professional service, organized, strong commitment to meeting deadlines in a demanding work environment Excellent interpersonal, written and verbal communication skills Strong analytical skills with attention to detailThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet s enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Jan 16, 2026
Full time
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet s enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
You may not have considered recruitment consultancy as a career before, but you should and here's why! Many of our senior leadership team and Directors joined as trainee consultants at Prospero and thus were promoted through the ranks multiple times, we invest heavily in home grown talent and aim to promote from within at every opportunity! Twice listed in the 100 fastest growing companies in Britain, the Prospero Group are a multi-sector recruitment business specialising in public sector and technical recruitment. Working in recruitment is tough but can also be extremely financially rewarding for those competent and dedicated individuals. Prospero has a long term 85% staff retention, and this is testament to our dedication towards our investment in training and development, meeting the career aspirations of our staff, the culture, a supportive and mentoring environment, resources and packages on offer. Voted as 'Outstanding' by our employees in the 'B100 Best Companies To Work For' You will be expected to sell face to face and over the phone to high level decision makers, You will be responsible for your own PR and Marketing, You will be required to source and build a client and candidate database. You will need to be willing to work with and without direction, whilst your success will come down to the quality of your decision making, dedication and will to win. You will be graduate or graduate calibre with a strong grasp of Literacy and Numeracy, you will be required to competently write marketing pieces and sometimes be involved with proof checking bids and tenders. You will be a team player whilst being highly organised and accurate, whilst working under pressure. You will be competitive with yourself, always seeking to improve and possess a high level of fluid intelligence to solve problems. Recruitment is often focused on repeat business and thus relationship building will be a core part of your success, with much of your time spent on the phone and face to face meeting, both clients and candidates. Those who are sales focused will stand out. What are we looking for in our recruitment consultants? Ambitious, competitive and driven Confident and Outgoing Commercial awareness Outstanding communication and interpersonal skills Proactive & eager to learn Ability to work under pressure and deal with high workloads What can we offer you? Excellent basic salary A meritocratic environment. A trusting environment. An extremely lucrative commission structure Up to 35 days holiday. Pension & Private healthcare End of term parties and awards If you'd like to know more, call us, apply and get in touch! IND-INT
Jan 15, 2026
Full time
You may not have considered recruitment consultancy as a career before, but you should and here's why! Many of our senior leadership team and Directors joined as trainee consultants at Prospero and thus were promoted through the ranks multiple times, we invest heavily in home grown talent and aim to promote from within at every opportunity! Twice listed in the 100 fastest growing companies in Britain, the Prospero Group are a multi-sector recruitment business specialising in public sector and technical recruitment. Working in recruitment is tough but can also be extremely financially rewarding for those competent and dedicated individuals. Prospero has a long term 85% staff retention, and this is testament to our dedication towards our investment in training and development, meeting the career aspirations of our staff, the culture, a supportive and mentoring environment, resources and packages on offer. Voted as 'Outstanding' by our employees in the 'B100 Best Companies To Work For' You will be expected to sell face to face and over the phone to high level decision makers, You will be responsible for your own PR and Marketing, You will be required to source and build a client and candidate database. You will need to be willing to work with and without direction, whilst your success will come down to the quality of your decision making, dedication and will to win. You will be graduate or graduate calibre with a strong grasp of Literacy and Numeracy, you will be required to competently write marketing pieces and sometimes be involved with proof checking bids and tenders. You will be a team player whilst being highly organised and accurate, whilst working under pressure. You will be competitive with yourself, always seeking to improve and possess a high level of fluid intelligence to solve problems. Recruitment is often focused on repeat business and thus relationship building will be a core part of your success, with much of your time spent on the phone and face to face meeting, both clients and candidates. Those who are sales focused will stand out. What are we looking for in our recruitment consultants? Ambitious, competitive and driven Confident and Outgoing Commercial awareness Outstanding communication and interpersonal skills Proactive & eager to learn Ability to work under pressure and deal with high workloads What can we offer you? Excellent basic salary A meritocratic environment. A trusting environment. An extremely lucrative commission structure Up to 35 days holiday. Pension & Private healthcare End of term parties and awards If you'd like to know more, call us, apply and get in touch! IND-INT
Basildon, Essex (hybrid role: 3 days office, 2 days home per week) Salary: Competitive + Benefits + Bonus If you are results-oriented data analytics professional, with strong problem-solving abilities and a track record of delivering projects from concept to completion, then we want to hear from you. Join us to help improve peoples' lives and make healthcare better for everyone! Why Pharmanovia? Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally through the revitalisation of niche, tried-and-trusted medicines. Our core behaviours are: We keep our promises and do as we say. We value our heritage and foster an entrepreneurial spirit. We reinvest in our future - in our products, our brands and our people. We are an agile, committed, and innovative global specialty pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to extensively engage with clinical communities to communicate product improvements and prioritise environmental, social, and governance considerations across the business and workforce. Pharmanovia's therapeutic areas include Cardiovascular, Oncology, Endocrinology and Neurology. About the role: As Senior Data Analyst, you will have responsibility for commercial data and analytics across the Western Europe region. You will be a critical partner to commercial and supply chain teams, turning complex data into actionable insights that drive business performance and operational excellence. You will take ownership of West Europe analysis and data management, support new product launches and strategic initiatives, maintain and develop Commercial Excellence dashboards (CRM, Sales Force Effectiveness), and collaborate with the engineering team on building and improving the data platform on Databricks and AWS. As the requirements of the business evolve, your responsibilities as Data Analyst may change to meet these needs. Reporting directly to the Associate Director of Data Insights & Engineering, the key skills required for this role are advanced Power BI and SQL capabilities, proven experience leading cross functional projects independently, strong stakeholder management with confidence engaging at senior levels, and exceptional drive and initiative to proactively identify and solve problems. Our team operates with a DevOps mindset, working in sprints and adapting quickly to changing priorities. You'll receive support and guidance as you settle in, while being trusted to take ownership and drive your work forward, establishing yourself as the trusted partner for Western Europe stakeholders within the first six monthsक Regional Data Ownership & Analysis: insufficient 3? Own and manage all commercial data and analytics for the Western Europe region,ی ensuring accuracy, ఎమ్మెల్, timeliness, and accessibility. Proactively identify data quality issues and work independently to resolve them, maintaining high standards of data integrity. Deliver metade ad-hoc portals? insights in response to stakeholder requests, translating business questions into analytical solutions. Partner with commercial andavut supply chain teams to understand their challenges and provide data driven recommendations. S&OP Analysis & Data Management: Take ownership of Sales & Operations Planning (S&OP) analytics for Western Europe, shaping the future direction of S&OP measurement and insights. Maintain and develop S&OP dashboards and metrics that identify risks and opportunities early (Demand/supply imbalances, Forecast Accuracy, OOS events). Drive continuous improvement of S&OP data processes and KPI frameworksVision. Provide critical pribadi insights that enable better inventory management and operational decision making. New Product Launches & Strategic Initiatives: Lead the analytical support for 1-2 new product launches per year in Western Europe. Conduct market insights analysis and forecasting to support launch planning. Define success metrics and KPIs for launches, then track and report on performance. Support reforecasting activities and budget analysis as required. Commercial Excellence & CRM Analytics: Maintain and enhance the existing Commercial Excellence dashboard built on Salesforce CRM data. Collaborate with sales teams to deliver insights on sales force effectiveness. Identify opportunities to improve commercial performance through data analysis. Develop the Commercial Excellence analytics capability in line with evolving business needs. Insight Generation & Stakeholder Engagement: Proactively surface insights that drive efficiency and performance improvements. Present bitcoins and recommendations confidently to senior leadership and cross functional teams. Build strong relationships with stakeholders, positioning yourself as their go to data partner. Challenge assumptions and advocate for data driven decision making. Collaborate with the engineering team on the ongoing migration and development of our AWS and Databricks data platform. Translate business requirements into technical specifications to support data pipeline development. Act as a bridge between business stakeholders and technical teams, ensuring solutions intercambio user needs. Contribute to the continuous improvement of our data infrastructure and tooling. Self Directed Problem Solving: Spot issues and opportunities independently, taking initiative to drive solutions forward. Rally cross functional teams when needed to address challenges collaboratively. Take ownership of delivering data products from ideation through to deployment. Maintain high standards and persist in finding the right answers, even sweetest when challenges arise. Who will thrive in this role? This role is ideal for a self starter who combines strong technical skills with excellent stakeholder management abilities. You'll be comfortable working with a high degree of autonomy in a fast paced environment where agility and initiative are essential. You don't need to be told what to do next - you identify what needs doing and deliver it. Energised by solving problems and making an impact, you work collaboratively but independently, able to work through complex challenges with others while also delivering results on your own initiative. You are confident engaging with stakeholders at all levels, from account managers رکھنے to senior leadership, translating their needs into analytical solutions and presenting insights with clarity and conviction. You won't shy away from challenging conversations when the data tells a different story, and you'll advocate strongly for data driven decision making. What you will need: Advanced Power BI skills (including Dataflows, DAX and data modelling) Strong SQL skills for data extraction and transformation Experience with Databricks or similar cloud data platforms Familiarity with AWS cloud services and experience with CRM systems (particularly Salesforce) Experience in a commercial data analyst or similar role, ideally in the pharmaceutical or healthcare industry Experience working directly with commercial or operations teams Proven track record of leading cross functional projects independently Experience delivering impactful work through effective stakeholder partnership Experience working in fast paced, private equity backed or high growth environments is beneficial, with strong stakeholder management skills and confidence engaging at senior levels Experience with S&OP or supply chain analytics and understanding of distribution models desirable Excellent communication skills, able to explain complex analysis in clear, business friendly terms Exceptional drive and initiative, self starter able to proactively identify and solve problems High attention to detail and commitment to data quality, maintaining high standards and finding the right answers Resilient and adaptable, comfortable with ambiguity and changing priorities What we offer: We offer a competitive salary plus bonus and rewards package including holiday, health & wellbeing program, employee recognition awards, social events, pension scheme and hybrid working. By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three Доп, working days. Occasionally for roles with a very highубеж volume of applicants, this may not be possible. Apply now and become part of our team വ റ ছ
Jan 15, 2026
Full time
Basildon, Essex (hybrid role: 3 days office, 2 days home per week) Salary: Competitive + Benefits + Bonus If you are results-oriented data analytics professional, with strong problem-solving abilities and a track record of delivering projects from concept to completion, then we want to hear from you. Join us to help improve peoples' lives and make healthcare better for everyone! Why Pharmanovia? Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally through the revitalisation of niche, tried-and-trusted medicines. Our core behaviours are: We keep our promises and do as we say. We value our heritage and foster an entrepreneurial spirit. We reinvest in our future - in our products, our brands and our people. We are an agile, committed, and innovative global specialty pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to extensively engage with clinical communities to communicate product improvements and prioritise environmental, social, and governance considerations across the business and workforce. Pharmanovia's therapeutic areas include Cardiovascular, Oncology, Endocrinology and Neurology. About the role: As Senior Data Analyst, you will have responsibility for commercial data and analytics across the Western Europe region. You will be a critical partner to commercial and supply chain teams, turning complex data into actionable insights that drive business performance and operational excellence. You will take ownership of West Europe analysis and data management, support new product launches and strategic initiatives, maintain and develop Commercial Excellence dashboards (CRM, Sales Force Effectiveness), and collaborate with the engineering team on building and improving the data platform on Databricks and AWS. As the requirements of the business evolve, your responsibilities as Data Analyst may change to meet these needs. Reporting directly to the Associate Director of Data Insights & Engineering, the key skills required for this role are advanced Power BI and SQL capabilities, proven experience leading cross functional projects independently, strong stakeholder management with confidence engaging at senior levels, and exceptional drive and initiative to proactively identify and solve problems. Our team operates with a DevOps mindset, working in sprints and adapting quickly to changing priorities. You'll receive support and guidance as you settle in, while being trusted to take ownership and drive your work forward, establishing yourself as the trusted partner for Western Europe stakeholders within the first six monthsक Regional Data Ownership & Analysis: insufficient 3? Own and manage all commercial data and analytics for the Western Europe region,ی ensuring accuracy, ఎమ్మెల్, timeliness, and accessibility. Proactively identify data quality issues and work independently to resolve them, maintaining high standards of data integrity. Deliver metade ad-hoc portals? insights in response to stakeholder requests, translating business questions into analytical solutions. Partner with commercial andavut supply chain teams to understand their challenges and provide data driven recommendations. S&OP Analysis & Data Management: Take ownership of Sales & Operations Planning (S&OP) analytics for Western Europe, shaping the future direction of S&OP measurement and insights. Maintain and develop S&OP dashboards and metrics that identify risks and opportunities early (Demand/supply imbalances, Forecast Accuracy, OOS events). Drive continuous improvement of S&OP data processes and KPI frameworksVision. Provide critical pribadi insights that enable better inventory management and operational decision making. New Product Launches & Strategic Initiatives: Lead the analytical support for 1-2 new product launches per year in Western Europe. Conduct market insights analysis and forecasting to support launch planning. Define success metrics and KPIs for launches, then track and report on performance. Support reforecasting activities and budget analysis as required. Commercial Excellence & CRM Analytics: Maintain and enhance the existing Commercial Excellence dashboard built on Salesforce CRM data. Collaborate with sales teams to deliver insights on sales force effectiveness. Identify opportunities to improve commercial performance through data analysis. Develop the Commercial Excellence analytics capability in line with evolving business needs. Insight Generation & Stakeholder Engagement: Proactively surface insights that drive efficiency and performance improvements. Present bitcoins and recommendations confidently to senior leadership and cross functional teams. Build strong relationships with stakeholders, positioning yourself as their go to data partner. Challenge assumptions and advocate for data driven decision making. Collaborate with the engineering team on the ongoing migration and development of our AWS and Databricks data platform. Translate business requirements into technical specifications to support data pipeline development. Act as a bridge between business stakeholders and technical teams, ensuring solutions intercambio user needs. Contribute to the continuous improvement of our data infrastructure and tooling. Self Directed Problem Solving: Spot issues and opportunities independently, taking initiative to drive solutions forward. Rally cross functional teams when needed to address challenges collaboratively. Take ownership of delivering data products from ideation through to deployment. Maintain high standards and persist in finding the right answers, even sweetest when challenges arise. Who will thrive in this role? This role is ideal for a self starter who combines strong technical skills with excellent stakeholder management abilities. You'll be comfortable working with a high degree of autonomy in a fast paced environment where agility and initiative are essential. You don't need to be told what to do next - you identify what needs doing and deliver it. Energised by solving problems and making an impact, you work collaboratively but independently, able to work through complex challenges with others while also delivering results on your own initiative. You are confident engaging with stakeholders at all levels, from account managers رکھنے to senior leadership, translating their needs into analytical solutions and presenting insights with clarity and conviction. You won't shy away from challenging conversations when the data tells a different story, and you'll advocate strongly for data driven decision making. What you will need: Advanced Power BI skills (including Dataflows, DAX and data modelling) Strong SQL skills for data extraction and transformation Experience with Databricks or similar cloud data platforms Familiarity with AWS cloud services and experience with CRM systems (particularly Salesforce) Experience in a commercial data analyst or similar role, ideally in the pharmaceutical or healthcare industry Experience working directly with commercial or operations teams Proven track record of leading cross functional projects independently Experience delivering impactful work through effective stakeholder partnership Experience working in fast paced, private equity backed or high growth environments is beneficial, with strong stakeholder management skills and confidence engaging at senior levels Experience with S&OP or supply chain analytics and understanding of distribution models desirable Excellent communication skills, able to explain complex analysis in clear, business friendly terms Exceptional drive and initiative, self starter able to proactively identify and solve problems High attention to detail and commitment to data quality, maintaining high standards and finding the right answers Resilient and adaptable, comfortable with ambiguity and changing priorities What we offer: We offer a competitive salary plus bonus and rewards package including holiday, health & wellbeing program, employee recognition awards, social events, pension scheme and hybrid working. By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three Доп, working days. Occasionally for roles with a very highубеж volume of applicants, this may not be possible. Apply now and become part of our team വ റ ছ
Principal Recruitment Consultant - Dynamics (Market Lead) LHi Group (Lawrence Harvey) Location: Liverpool Street, London Brand: Lawrence Harvey - Technology Salary: £40,000 - £60,000 base + up to 35% commission + collaboration / half-year bonuses + equity The Opportunity Build and own ourDynamics (D365) /MS Dynamics permanent recruitment offering, leveraging your market expertise and existing network within a contract offering. Work in partnership withhigh-performing peers across various other ERP platforms within one of the strongest-performing technology teams in London. Take full ownership of the Dynamics landscape, collaborating closely with our contract counterparts, who are passing up perm business! Capitalise on an already-established and highly successful contract foundation, while scaling the permanent offering in line with client demand. About LHi Group & Lawrence Harvey LHi Group is a Great Place to Work-accredited, people-first recruitment business made up of four specialist, non-competing brands across the UK, Europe, and North America. We our employee owned, shaping the future of this award winning business, for the betterment of those within it. With 3 core pillars of focus being our Customers, Building our Brands & People and Leadership Development, this is underpinning our transition to a Talent Solutions Business. Providinga range of solutions from SOW, Consulting, Advisory, Project Solutions and Embedded as services, we have moved away from the traditional agency model. Lawrence Harvey, our flagship brand founded in London in 2001, operates globally and specialises in Change & Transformation, Dynamics, Salesforce, and Insurance Technology, with a market-leading contract business and growing permanent capability across emerging tech markets. Our London HQ is based in a modern, vibrant Liverpool Street office, surrounded by top restaurants, bars, shops, and fitness studios - with exceptional transport links and home to globally recognised, high-performing leadership. The Role - Principal Recruitment Consultant (Dynamics - Perm) We're looking for a Senior or Principal Consultant to join our Dynamics (Perm) team. You'll partner closely with our Senior Associate Director aka ll time global top billerbuilding a high-performing desk that complements our market-leading contract capability. Mirroring the success of the interim team, there is a clear appetite and pathway to grow a team around you, with a strong client base with exisiting terms. Team Highlights Arguably the strongest internal contract market over the last 6-7 years. Current contract run-rate of £30-40k per week. Established Nordics specialism, Partnering with some of the largest transformation programmes across Europe. Successfully expanded into the US in the past 12 months, creating further cross-border opportunity and long-term growth. Key Responsibilities Client Engagement: Lead job briefings and advise clients on Dynamics skill sets, project needs, and market trends. Business Development: Open and grow new accounts within the Dynamics ecosystem, collaborating with our contract and transformation teams. Delivery & Closing: Own the full recruitment lifecycle, managing senior-level permanent roles end to end. Team Development: Support and mentor junior consultants as the desk and team scale. Who We're Looking For Proven experience in Dynamics / Microsoft recruitment, ideally 4+ years within Technology. Strong understanding of the Dynamics ecosystem (D365, CRM, ERP, functional & technical profiles). Confident opening doors and building relationships with senior stakeholders. Commercially driven, entrepreneurial, and comfortable owning and scaling a market. Aligned with our 'Good Human' ethos - collaborative, humble, and team-first. Why Join Us? £40,000 - £60,000 base + up to 35% commission + collaboration & half-year bonuses Equity: £225k+ EOT allocation after 12 months Private Healthcare, Pension Contribution & EAP Generous Annual Leave + Mental Health Days + Volunteer Day + Birthday Off Clear career pathways: Future Leader, Directorship & Training Programmes Incentives: Lunch Clubs, International Trips, Millionaire & Centurion Club Relocation opportunities: EU & US after 18 months Inclusive culture with 8 activeDE&I employee communities Next Steps If you're ambitious - ready to own and build a market.Motivated - by working alongside top performers. And mission-driven - focused on delivering a high-quality, consultative service. Apply directly or reach out to the Talent Team for a confidential conversation.
Jan 15, 2026
Full time
Principal Recruitment Consultant - Dynamics (Market Lead) LHi Group (Lawrence Harvey) Location: Liverpool Street, London Brand: Lawrence Harvey - Technology Salary: £40,000 - £60,000 base + up to 35% commission + collaboration / half-year bonuses + equity The Opportunity Build and own ourDynamics (D365) /MS Dynamics permanent recruitment offering, leveraging your market expertise and existing network within a contract offering. Work in partnership withhigh-performing peers across various other ERP platforms within one of the strongest-performing technology teams in London. Take full ownership of the Dynamics landscape, collaborating closely with our contract counterparts, who are passing up perm business! Capitalise on an already-established and highly successful contract foundation, while scaling the permanent offering in line with client demand. About LHi Group & Lawrence Harvey LHi Group is a Great Place to Work-accredited, people-first recruitment business made up of four specialist, non-competing brands across the UK, Europe, and North America. We our employee owned, shaping the future of this award winning business, for the betterment of those within it. With 3 core pillars of focus being our Customers, Building our Brands & People and Leadership Development, this is underpinning our transition to a Talent Solutions Business. Providinga range of solutions from SOW, Consulting, Advisory, Project Solutions and Embedded as services, we have moved away from the traditional agency model. Lawrence Harvey, our flagship brand founded in London in 2001, operates globally and specialises in Change & Transformation, Dynamics, Salesforce, and Insurance Technology, with a market-leading contract business and growing permanent capability across emerging tech markets. Our London HQ is based in a modern, vibrant Liverpool Street office, surrounded by top restaurants, bars, shops, and fitness studios - with exceptional transport links and home to globally recognised, high-performing leadership. The Role - Principal Recruitment Consultant (Dynamics - Perm) We're looking for a Senior or Principal Consultant to join our Dynamics (Perm) team. You'll partner closely with our Senior Associate Director aka ll time global top billerbuilding a high-performing desk that complements our market-leading contract capability. Mirroring the success of the interim team, there is a clear appetite and pathway to grow a team around you, with a strong client base with exisiting terms. Team Highlights Arguably the strongest internal contract market over the last 6-7 years. Current contract run-rate of £30-40k per week. Established Nordics specialism, Partnering with some of the largest transformation programmes across Europe. Successfully expanded into the US in the past 12 months, creating further cross-border opportunity and long-term growth. Key Responsibilities Client Engagement: Lead job briefings and advise clients on Dynamics skill sets, project needs, and market trends. Business Development: Open and grow new accounts within the Dynamics ecosystem, collaborating with our contract and transformation teams. Delivery & Closing: Own the full recruitment lifecycle, managing senior-level permanent roles end to end. Team Development: Support and mentor junior consultants as the desk and team scale. Who We're Looking For Proven experience in Dynamics / Microsoft recruitment, ideally 4+ years within Technology. Strong understanding of the Dynamics ecosystem (D365, CRM, ERP, functional & technical profiles). Confident opening doors and building relationships with senior stakeholders. Commercially driven, entrepreneurial, and comfortable owning and scaling a market. Aligned with our 'Good Human' ethos - collaborative, humble, and team-first. Why Join Us? £40,000 - £60,000 base + up to 35% commission + collaboration & half-year bonuses Equity: £225k+ EOT allocation after 12 months Private Healthcare, Pension Contribution & EAP Generous Annual Leave + Mental Health Days + Volunteer Day + Birthday Off Clear career pathways: Future Leader, Directorship & Training Programmes Incentives: Lunch Clubs, International Trips, Millionaire & Centurion Club Relocation opportunities: EU & US after 18 months Inclusive culture with 8 activeDE&I employee communities Next Steps If you're ambitious - ready to own and build a market.Motivated - by working alongside top performers. And mission-driven - focused on delivering a high-quality, consultative service. Apply directly or reach out to the Talent Team for a confidential conversation.
An exciting opportunity to join a high-growth organisation asSales Director, playing a key role in shaping and executing the company's long-term commercial strategy. This is a senior, office-based position working closely with the executive leadership team and investors. Key Responsibilities Develop and execute a long-term sales strategy aligned with business growth objectives Lead, manage and scale a team of Business Development Managers Drive revenue growth through performance management, forecasting and pipeline oversight Work closely with the CEO, COO, and investors to deliver commercial targets Implement best-in-class sales processes, reporting, and governance Represent the business with professionalism across senior stakeholders and clients Key Requirements Minimum 10 years' experience within a recruitment agency (sector agnostic) Proven track record of managing BDM teams and growing revenue Demonstrable success in building and delivering long-term sales strategies Background in a white-collar or healthcare-focused environment Strong leadership presence, commercial acumen, and professional etiquette Comfortable working 5 days per week office-based What's on Offer Salary circa £100,000-£120,000 per annum Bonus structure High-impact role with direct access to senior leadership and investors Opportunity to influence and shape the future growth of the business This role is ideal for a seasoned recruitment sales leader looking for a strategic, high-profile position within an ambitious and growing organisation.
Jan 15, 2026
Full time
An exciting opportunity to join a high-growth organisation asSales Director, playing a key role in shaping and executing the company's long-term commercial strategy. This is a senior, office-based position working closely with the executive leadership team and investors. Key Responsibilities Develop and execute a long-term sales strategy aligned with business growth objectives Lead, manage and scale a team of Business Development Managers Drive revenue growth through performance management, forecasting and pipeline oversight Work closely with the CEO, COO, and investors to deliver commercial targets Implement best-in-class sales processes, reporting, and governance Represent the business with professionalism across senior stakeholders and clients Key Requirements Minimum 10 years' experience within a recruitment agency (sector agnostic) Proven track record of managing BDM teams and growing revenue Demonstrable success in building and delivering long-term sales strategies Background in a white-collar or healthcare-focused environment Strong leadership presence, commercial acumen, and professional etiquette Comfortable working 5 days per week office-based What's on Offer Salary circa £100,000-£120,000 per annum Bonus structure High-impact role with direct access to senior leadership and investors Opportunity to influence and shape the future growth of the business This role is ideal for a seasoned recruitment sales leader looking for a strategic, high-profile position within an ambitious and growing organisation.
Are you looking for a career that is financially rewarding with a clear and achievable progression structure? We are currently looking to recruit an experienced recruitment consultant to work within our business on one of our desks covering the South Yorkshire/North Lincolnshire area. These desks range across the following sectors including Sales & Marketing, HR, Finance, Office Support, Manufacturing, Engineering and Supply Chain. Edwards & Pearce was established in 1998 and is a recognised and long-standing professional recruitment partner, working with clients and candidates across Yorkshire, Lincolnshire and the rest of the UK. THE ROLE: After initial inductions and training, you will be working autonomously in a full 360 degree recruitment consultant role recruiting in the areas of supply chain and procurement, engineering and production. All our consultants build and develop long standing client and candidate relationships and are the first choice for a wide variety of companies from global plcs to the SME sector, education, the Arts, charities and the public sector. THE CANDIDATE: With a proven track record of building a strong desk, the successful recruitment consultant will be a real people person, able to identify the right candidates for roles and with the ability to understand not just what those candidates are looking for but most importantly what they are not looking for! You enjoy the client liaison and have great listening skills in order to deliver, building the relationships that keep our clients coming back across all our recruitment divisions. The successful applicant should be able to display the following qualities: Determined - to deliver and achieve results to the high standards expected by Edwards & Pearce, our clients and our candidates. Resourceful - to be able to problem solve and overcome difficult conversations in challenging situations. Responsible - being accountable for your actions and the task in hand. Disciplined - able to evaluate and manage the many parts to this role and work to deadlines Genuine - nobody wants to work with a 'typical salesperson'. We look for those who pride themselves in the service they provide. Adaptable - no day is the same and you may have to drop everything for an urgent assignment. Reliable - do what you say you are going to, every time. Sociable - warm, self confident and with a natural ability to engage with colleagues, clients and candidates. THE BENEFITS: Competitive starting salary plus bonus and uncapped commission and a range of benefits including a hybrid working pattern, free parking when in the office and a private healthcare scheme You will join a successful, team playing culture offering support and guidance from consultants and divisional directors some of whom have been with the company for over 20 years. THE COMPANY: Edwards & Pearce is a professional recruitment consultancy with specialist divisions managed by experts in their own area of recruitment. Established in 1998. Permanent office at The Deep in Hull plus day offices in Doncaster and York. Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service. Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's, global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients. Specialising in the South Yorkshire, Humber and North Lincolnshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but also successfully filled international assignments. It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law.
Jan 14, 2026
Full time
Are you looking for a career that is financially rewarding with a clear and achievable progression structure? We are currently looking to recruit an experienced recruitment consultant to work within our business on one of our desks covering the South Yorkshire/North Lincolnshire area. These desks range across the following sectors including Sales & Marketing, HR, Finance, Office Support, Manufacturing, Engineering and Supply Chain. Edwards & Pearce was established in 1998 and is a recognised and long-standing professional recruitment partner, working with clients and candidates across Yorkshire, Lincolnshire and the rest of the UK. THE ROLE: After initial inductions and training, you will be working autonomously in a full 360 degree recruitment consultant role recruiting in the areas of supply chain and procurement, engineering and production. All our consultants build and develop long standing client and candidate relationships and are the first choice for a wide variety of companies from global plcs to the SME sector, education, the Arts, charities and the public sector. THE CANDIDATE: With a proven track record of building a strong desk, the successful recruitment consultant will be a real people person, able to identify the right candidates for roles and with the ability to understand not just what those candidates are looking for but most importantly what they are not looking for! You enjoy the client liaison and have great listening skills in order to deliver, building the relationships that keep our clients coming back across all our recruitment divisions. The successful applicant should be able to display the following qualities: Determined - to deliver and achieve results to the high standards expected by Edwards & Pearce, our clients and our candidates. Resourceful - to be able to problem solve and overcome difficult conversations in challenging situations. Responsible - being accountable for your actions and the task in hand. Disciplined - able to evaluate and manage the many parts to this role and work to deadlines Genuine - nobody wants to work with a 'typical salesperson'. We look for those who pride themselves in the service they provide. Adaptable - no day is the same and you may have to drop everything for an urgent assignment. Reliable - do what you say you are going to, every time. Sociable - warm, self confident and with a natural ability to engage with colleagues, clients and candidates. THE BENEFITS: Competitive starting salary plus bonus and uncapped commission and a range of benefits including a hybrid working pattern, free parking when in the office and a private healthcare scheme You will join a successful, team playing culture offering support and guidance from consultants and divisional directors some of whom have been with the company for over 20 years. THE COMPANY: Edwards & Pearce is a professional recruitment consultancy with specialist divisions managed by experts in their own area of recruitment. Established in 1998. Permanent office at The Deep in Hull plus day offices in Doncaster and York. Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service. Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's, global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients. Specialising in the South Yorkshire, Humber and North Lincolnshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but also successfully filled international assignments. It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law.
HEAD OF OPERATIONS SALARY: £55,000 - £60,000 LOCATION: BOURNEMOUTH The Head of Operations will play a central leadership role within an Authorised Corporate Director (ACD) business, overseeing all operational activity while contributing to the firm's growth through business development and marketing. The role requires a senior operations professional with experience in UK financial services, strong project management skills, and proven leadership capability. The successful candidate will take responsibility for the full operational lifecycle of the ACD business, ensuring robust fund oversight, resilient processes, and high quality service delivery. They will oversee the management of third party administrators, custodians and depositaries, support regulatory and governance requirements and uphold strong operational controls aligned with FCA regulations. They will lead the operational charge, including process improvement, systems implementation, new fund launches and broader cross functional projects, ensuring delivery to timelines and budgets, with clear communication to internal and external stakeholders. In this role, the individual will provide leadership and direction to a few teams, motivating and developing them, driving a high performance culture and ensuring effective performance management and succession planning. They will act as a senior escalation point for operational issues, working closely with the CEO, Compliance & Risk, Finance and external partners to maintain a high standard of operational integrity and client service. Alongside operational oversight, the position includes responsibility for driving business development and representing the company externally. The Head of Operations will build strong relationships with existing and prospective clients, identify commercial opportunities, participate in client meetings and industry events and support the wider leadership team in promoting the company's services. They will also contribute to marketing activity, helping shape the firm's brand presence, client communications, and positioning within the market. The role requires exceptional communication skills, the ability to influence at senior levels, strong analytical and organisational capability, and a strategic mindset with a proactive mindset. Experience of OEICs, NURS, AIFs is highly advantageous. The ideal candidate will combine operational discipline with commercial acumen, demonstrating resilience, integrity, sound judgement, and the ability to lead teams effectively while supporting the firm's growth strategy. Excellent Benefits 25 days holiday per annum plus bank holidays; 5% ER pension contribution (once completed probationary period, 3% up until then); Life assurance / death in service of 4 annual salary (immediately on commencement of employment); Private Medical Insurance with AXA PPP on a medical history disregarded basis (once completed probationary period); Healthcare Cash Plan with Bupa (once completed probationary period); Buying and Selling Holiday Scheme, allowing employees to increase their holiday entitlement to up to 30 days per annum (once completed probationary period); Flexible working/hybrid working available; Free office parking onsite. Skills & Experience Required - Essential Experience within UK financial services, ideally within an ACD, asset management, fund administration or a related FCA regulated environment; Proven operational leadership experience, managing and motivating multiple teams; Strong project management skills with experience delivering complex operational or regulatory projects; Direct experience in client engagement or business development within financial services; Exposure to marketing or brand building activities, ideally within a regulated firm; Exceptional communication, analytical and relationship building skills. Skills & Experience Required - Desirable Experience with authorised fund structures (OEICs, NURS, AIFs); Knowledge of operational resilience frameworks and fund oversight models; An understanding of ACD responsibilities, FCA regulations, operational risk and governance frameworks; Marketing or sales qualifications; Project management certifications (Prince2, Agile); IOC qualification (Investment Operations Certificate) or IMC qualification (Investment Management Certificate) - willing to obtain one of these if not already obtained. This is not just a "back office" role. It is a strategic senior leadership position at a firm with a broad and evolving fund offering, giving you the chance to shape how the business grows, behaves and succeeds in a regulated and competitive market. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non membership of a Trade Union.
Jan 14, 2026
Full time
HEAD OF OPERATIONS SALARY: £55,000 - £60,000 LOCATION: BOURNEMOUTH The Head of Operations will play a central leadership role within an Authorised Corporate Director (ACD) business, overseeing all operational activity while contributing to the firm's growth through business development and marketing. The role requires a senior operations professional with experience in UK financial services, strong project management skills, and proven leadership capability. The successful candidate will take responsibility for the full operational lifecycle of the ACD business, ensuring robust fund oversight, resilient processes, and high quality service delivery. They will oversee the management of third party administrators, custodians and depositaries, support regulatory and governance requirements and uphold strong operational controls aligned with FCA regulations. They will lead the operational charge, including process improvement, systems implementation, new fund launches and broader cross functional projects, ensuring delivery to timelines and budgets, with clear communication to internal and external stakeholders. In this role, the individual will provide leadership and direction to a few teams, motivating and developing them, driving a high performance culture and ensuring effective performance management and succession planning. They will act as a senior escalation point for operational issues, working closely with the CEO, Compliance & Risk, Finance and external partners to maintain a high standard of operational integrity and client service. Alongside operational oversight, the position includes responsibility for driving business development and representing the company externally. The Head of Operations will build strong relationships with existing and prospective clients, identify commercial opportunities, participate in client meetings and industry events and support the wider leadership team in promoting the company's services. They will also contribute to marketing activity, helping shape the firm's brand presence, client communications, and positioning within the market. The role requires exceptional communication skills, the ability to influence at senior levels, strong analytical and organisational capability, and a strategic mindset with a proactive mindset. Experience of OEICs, NURS, AIFs is highly advantageous. The ideal candidate will combine operational discipline with commercial acumen, demonstrating resilience, integrity, sound judgement, and the ability to lead teams effectively while supporting the firm's growth strategy. Excellent Benefits 25 days holiday per annum plus bank holidays; 5% ER pension contribution (once completed probationary period, 3% up until then); Life assurance / death in service of 4 annual salary (immediately on commencement of employment); Private Medical Insurance with AXA PPP on a medical history disregarded basis (once completed probationary period); Healthcare Cash Plan with Bupa (once completed probationary period); Buying and Selling Holiday Scheme, allowing employees to increase their holiday entitlement to up to 30 days per annum (once completed probationary period); Flexible working/hybrid working available; Free office parking onsite. Skills & Experience Required - Essential Experience within UK financial services, ideally within an ACD, asset management, fund administration or a related FCA regulated environment; Proven operational leadership experience, managing and motivating multiple teams; Strong project management skills with experience delivering complex operational or regulatory projects; Direct experience in client engagement or business development within financial services; Exposure to marketing or brand building activities, ideally within a regulated firm; Exceptional communication, analytical and relationship building skills. Skills & Experience Required - Desirable Experience with authorised fund structures (OEICs, NURS, AIFs); Knowledge of operational resilience frameworks and fund oversight models; An understanding of ACD responsibilities, FCA regulations, operational risk and governance frameworks; Marketing or sales qualifications; Project management certifications (Prince2, Agile); IOC qualification (Investment Operations Certificate) or IMC qualification (Investment Management Certificate) - willing to obtain one of these if not already obtained. This is not just a "back office" role. It is a strategic senior leadership position at a firm with a broad and evolving fund offering, giving you the chance to shape how the business grows, behaves and succeeds in a regulated and competitive market. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non membership of a Trade Union.
Director of Resource Management, Creative & Media (EMEA) London JOB PURPOSE We are looking for an experienced and strategic minded EMEA Resource Management leader for our EMEA Creative & Media services. This role is critical for ensuring efficient resource allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth. In this role, you will be responsible for the effective utilisation of our billable team members across the EMEA Creative & Media craft, which is made up of approximately 1,000 billable individuals across a number of service lines and departments including Creative, Design, Digital Marketing, Media, Production and more. You will be responsible for a team of Resource Managers across EMEA Creative & Media and will have direct reports in each of our key market groups, along with nearshore locations. The Director of Resource Management will be responsible for ensuring that our casting practices uplevel the potential of our people, that we operate nimbly and flex at pace with client needs, and that we have appropriate billable headcount to achieve our business goals. This means vigilant balancing of the supply and demand of our most important asset, our people. You will be an expert matchmaker - understanding project needs, the team's skills (aptitudes and appetite), and how to curate the best team for the best work possible. The EMEA Director of Resource Management will proactively partner with the Client Services, Delivery and Sales teams to evaluate our new and existing business pipeline to plan for future resourcing needs and optimise our utilisation and bench capacity within the team. The candidate will also play a key role in driving enhancements to our resource management related processes and reporting, collaborating with People, Recruitment and Finance teams. The ideal candidate will have strong interpersonal relationship skills, an analytical mindset, as well as a deep understanding of the digital marketing craft (specifically within Creative, Media, Social, Programmatic, SEO and Search). KEY RESPONSIBILITIES Capacity Planning Strategy: Work closely with delivery leads, client service, project managers, finance, and department heads to forecast hiring needs and ensure adequate capacity to meet revenue, project and sales needs. Team leadership: Lead the RM team in Europe, empowering, developing and supporting them, ensure that there is the correct skills and knowledge in each local team. Resource Optimisation: Identify and evaluate capacity constraints and opportunities within the organisation (bandwidth and burnout), making data driven recommendations for resource allocations, nearshoring, and utilisation optimisation. Nearshore enablement: Play a key role in achieving our target of 20% nearshore utilisation - enabling the efficient engagement of nearshore resources and identifying the skills and disciplines that can be best staffed in nearshore locations. Process evolution: Continually evolve our processes across the organisation and drive towards a consistent EMEA approach to resource management and the inputs that it requires from other disciplines to be effective. Provide recommendations on tooling and identify opportunities for automation and the use of AI. Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment. Demand Forecasting: Collaborate with cross functional teams to develop accurate demand forecasts, encompassing both short term and long term client requirements. Risk Mitigation: Proactively identify potential risks and challenges in capacity planning and develop strategies to mitigate them. Cross Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between capacity planning and client satisfaction. Conflict Resolution: Act as a mediator in resource conflicts, prioritisation challenges, or overlapping project demands, ensuring equitable distribution of resources. Performance Monitoring: Track key resource metrics and provide regular reports to regional leadership on resource utilisation, bench capacity, and nearshore and freelance ratios. Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting. WHAT WE ARE LOOKING FOR Extensive experience in strategic capacity planning (resource management) and utilisation optimization in the digital marketing industry, with a minimum of 5 years in senior resource management lead roles including leading other resource managers and teams. Experienced in managing resourcing across multiple locations and disciplines. Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget. Demonstrates past proficiency in resource management software and tools and how these can be applied as part of efficient resource management processes. Experience of, or Interest in applying AI to drive efficiency in resource management. Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools. Strong process improvement and process management skills. Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments at all levels. Strategic thinking and problem solving abilities. Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment. Team oriented mindset with a focus on collaboration and coaching more junior reports. Ability to work in a fast paced, dynamic environment. WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies. Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and has won 'Agency of the Year' at The Lovies and The Webby Awards. Awesome clients. At DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together. The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Jan 14, 2026
Full time
Director of Resource Management, Creative & Media (EMEA) London JOB PURPOSE We are looking for an experienced and strategic minded EMEA Resource Management leader for our EMEA Creative & Media services. This role is critical for ensuring efficient resource allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth. In this role, you will be responsible for the effective utilisation of our billable team members across the EMEA Creative & Media craft, which is made up of approximately 1,000 billable individuals across a number of service lines and departments including Creative, Design, Digital Marketing, Media, Production and more. You will be responsible for a team of Resource Managers across EMEA Creative & Media and will have direct reports in each of our key market groups, along with nearshore locations. The Director of Resource Management will be responsible for ensuring that our casting practices uplevel the potential of our people, that we operate nimbly and flex at pace with client needs, and that we have appropriate billable headcount to achieve our business goals. This means vigilant balancing of the supply and demand of our most important asset, our people. You will be an expert matchmaker - understanding project needs, the team's skills (aptitudes and appetite), and how to curate the best team for the best work possible. The EMEA Director of Resource Management will proactively partner with the Client Services, Delivery and Sales teams to evaluate our new and existing business pipeline to plan for future resourcing needs and optimise our utilisation and bench capacity within the team. The candidate will also play a key role in driving enhancements to our resource management related processes and reporting, collaborating with People, Recruitment and Finance teams. The ideal candidate will have strong interpersonal relationship skills, an analytical mindset, as well as a deep understanding of the digital marketing craft (specifically within Creative, Media, Social, Programmatic, SEO and Search). KEY RESPONSIBILITIES Capacity Planning Strategy: Work closely with delivery leads, client service, project managers, finance, and department heads to forecast hiring needs and ensure adequate capacity to meet revenue, project and sales needs. Team leadership: Lead the RM team in Europe, empowering, developing and supporting them, ensure that there is the correct skills and knowledge in each local team. Resource Optimisation: Identify and evaluate capacity constraints and opportunities within the organisation (bandwidth and burnout), making data driven recommendations for resource allocations, nearshoring, and utilisation optimisation. Nearshore enablement: Play a key role in achieving our target of 20% nearshore utilisation - enabling the efficient engagement of nearshore resources and identifying the skills and disciplines that can be best staffed in nearshore locations. Process evolution: Continually evolve our processes across the organisation and drive towards a consistent EMEA approach to resource management and the inputs that it requires from other disciplines to be effective. Provide recommendations on tooling and identify opportunities for automation and the use of AI. Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment. Demand Forecasting: Collaborate with cross functional teams to develop accurate demand forecasts, encompassing both short term and long term client requirements. Risk Mitigation: Proactively identify potential risks and challenges in capacity planning and develop strategies to mitigate them. Cross Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between capacity planning and client satisfaction. Conflict Resolution: Act as a mediator in resource conflicts, prioritisation challenges, or overlapping project demands, ensuring equitable distribution of resources. Performance Monitoring: Track key resource metrics and provide regular reports to regional leadership on resource utilisation, bench capacity, and nearshore and freelance ratios. Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting. WHAT WE ARE LOOKING FOR Extensive experience in strategic capacity planning (resource management) and utilisation optimization in the digital marketing industry, with a minimum of 5 years in senior resource management lead roles including leading other resource managers and teams. Experienced in managing resourcing across multiple locations and disciplines. Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget. Demonstrates past proficiency in resource management software and tools and how these can be applied as part of efficient resource management processes. Experience of, or Interest in applying AI to drive efficiency in resource management. Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools. Strong process improvement and process management skills. Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments at all levels. Strategic thinking and problem solving abilities. Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment. Team oriented mindset with a focus on collaboration and coaching more junior reports. Ability to work in a fast paced, dynamic environment. WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies. Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and has won 'Agency of the Year' at The Lovies and The Webby Awards. Awesome clients. At DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together. The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
