385 jobs found

Senior Strategist and Head of UK & EU Operations Job Type: Permanent, Full-time Location: UK, able to travel to London twice a week, Hybrid-working, shared office space in Holborn Job Category: Mission-aligned growth, Strategic leadership, Operational excellence, Team leadership, collaboration and culture Salary: 80000 GBP - 93000 GBP (Annum) About us XDI (Cross Dependency Initiative) is a specialist, mission-led physical climate risk analytics company, focused on changing how climate risk is understood, valued and acted on by the institutions that shape the global economy. Established in 2007, XDI is the world's longest-standing independent specialist in physical climate risk and adaptation analytics, and is named market leader in two of the world's most prestigious independent evaluations of climate risk analytics - the Forrester Wave : Climate Risk Analytics Software and Verdantix's Smart Innovators: Physical Climate Risk Solutions. We translate climate risk into financially decision-useful intelligence, enabling decision-makers to plan for resilience and adaptation, and to redirect capital away from high-risk, high-emission activities toward a low-carbon, climate-resilient economy. Our clients include major banks, investors, asset owners and governments around the world, and we increasingly partner with academic institutions and NGOs to help deliver our impact goals. XDI is part of The Climate Risk Group . Across the group, we have around 50 team members based in Australia and Europe. Our European client base has grown rapidly over the past three years through a combination of strategic partnerships and direct client relationships. In early 2023, we established our first European office in London, providing a base for team members across the UK and Spain and supporting our continued growth across the region. We are now looking to expand our UK-based team. The Role As our Senior Strategist & Head of EU & UK Operations, you will be the bridge between impact strategy, partner development, and regional execution, playing a pivotal role in scaling our influence across the private and financial sectors. You will lead the identification of new opportunities (commercial and NGO partnerships and markets), strengthen our commercial systems, and ensure the organisation is set up to deliver them efficiently, advancing the organisation's mission and long-term sustainability. This role is ideal for a senior NGO or mission-driven leader who thrives where strategy, relationship building, systems design, and operational delivery intersect. If this sounds like you, please apply now with your CV and a cover letter including why you'd like to work for XDI. Or contact Caroline Parisy - People & Culture for an informal chat. Interviews will start in early January 2026. Key Accountabilities Mission-Aligned Growth Partner with the Global Head of Commercial & Partnerships and C-suite leaders to understand our Theory of Change, priority markets, and partnership opportunities. Develop UK and EU commercial and non-commercial impact campaigns that reflect market needs and strategic priorities. Translate clients' needs into clear problem statements and solutions across our SaaS, consulting, and hybrid offerings. Support clients and partners, including advisory firms, data providers, and sustainability consultancies, in understanding our services, value proposition and impact potential. Build strong relationships with NGOs, NFPs, and government agencies, including data-sharing partnerships. Proactively identify, qualify, and pursue new commercial and impact-driving opportunities, helping secure new clients and strategic partners. Craft compelling proposals, EOIs, pitches, partnership decks, and impact narratives. Monitor market trends and leverage data insights to pinpoint strategic growth opportunities. Maintain high-quality CRM discipline to ensure clarity in pipeline management and partnership activities. Strategic Leadership Translate the organisation's Theory of Change into actionable campaign strategies for the UK and EU regions. Build relationships with regional change agents, thought leaders, and ecosystem partners. Develop systems to monitor progress against the strategy and the impact of the organisation against goals. Assess the organisation's success at driving impact while sustaining its own revenue generation. Operational Excellence Provide strategic input during planning cycles to ensure commercial initiatives align with market realities and organisational goals. Enhance commercial dashboards, reporting, and CRM systems to strengthen decision-making. Evaluate sales pipeline against delivery capacity to maintain sustainable growth. Apply strong financial and P&L understanding to guide commercial decisions and strengthen organisational health. Oversee contracts, budgets, and project reporting with rigour and clarity. Leadership, Collaboration & Culture Foster a high-performance, values-aligned environment grounded in trust, inclusion, and collaboration. Provide people leadership to a multidisciplinary team (Sales, Customer Success, and Data Product Specialists), supporting their development and wellbeing. Coach and mentor team members, aligning their strengths and interests with organisational needs. Coordinate cross-functional workflows, ensuring transparent communication and seamless execution. Capabilities and Experience Sought After Senior experience in business development, partnerships, or commercial strategy within NGOs, NFPs, or purpose-driven organisations. Strong commercial and analytical judgement, with an ability to distill complexity into clear, persuasive narratives. Demonstrated capability in building or improving commercial systems and operational processes. Exceptional communication and stakeholder management skills, with a record of trusted relationships across sectors. Experience leading teams and delivering impact in fast-paced, evolving environments. Ability to navigate ambiguity, bring structure, clarity, and focus to complex or shifting priorities. Comfortable collaborating across cultures, remotely, and across time zones. Knowledge of climate science, climate risk, or climate-tech ecosystems. Deep commitment to ethical leadership, purpose-driven work, and climate impact, with a belief in the catalytic role of the private, financial, and political sectors in driving change. Strong networks across UK, Europe, or global climate and sustainability communities. Motivated by bold ideas, iterative learning, and agile ways of working. Why work with us? Want to know more about us and our work? Visit our Newsroom and explore our latest 2025 Physical Climate Risk Reports: We are a mission-led organisation powered by people who want to apply their professional skills to deliver meaningful, real-world outcomes on climate change. Our team is united by a strong alignment to our purpose and a culture where everyone is encouraged to contribute, challenge ideas, and be heard. We take pride in maintaining an inclusive, supportive environment where we care deeply about wellbeing, teamwork is strong, and people feel connected to the bigger picture. You'll find empowered, collaborative teams, clear alignment to organisational goals, and leadership that values clarity, trust and impact. We also offer a range of generous employment conditions designed to support balance, autonomy and growth, including: Flexible working arrangements, including hybrid working Fortnightly Wellbeing Days while remaining on full-time pay Access to our Employee Assistance Program Empowered, cross-functional ways of working A culture of continuous feedback and recognition If this sounds like you, please apply now with your CV and a cover letter including why you'd like to work for XDI. Interviews will start in early January 2026.

The Opportunity Our client, a well-regarded and long-established law firm, is seeking a Residential Property Solicitor to join their busy office in Cullompton. This is an excellent opportunity to handle a high-quality caseload within a supportive and collaborative team. The Role You will manage a varied caseload of residential property matters, including: Freehold and leasehold sales and purchases Transfers of equity and re-mortgages Drafting and reviewing contracts, leases, and other property documents Liaising with clients, estate agents, lenders, and third parties Ensuring transactions progress smoothly and efficiently from instruction to completion About You We are looking for a qualified Solicitor with proven experience in residential property. You will bring: Strong technical knowledge of conveyancing processes Excellent client care and communication skills The ability to manage a busy caseload with minimal supervision A proactive and professional approach, with good attention to detail Why Work Here? Our client offers: A supportive working environment with a friendly and approachable team A solid reputation locally with a loyal client base and consistent workflow The opportunity to develop professionally with career progression prospects A welcoming office culture in a market town location with excellent transport links This is an ideal opportunity for a Residential Property Solicitor seeking to join a respected firm and make a real impact within a busy, client-focused practice. Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you. If you would prefer to talk to us in the first instance, please get in touch About Us - Legal Southwest Discover more about who we are and what it's like to work with us. Visit our LinkedIn page; Legal Southwest Ltd LinkedIn Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.

Head of Customer & Product Sales Glasgow, Hybrid About the Role Our client is seeking a strategic, customer-focused leader to head their Customer & Product Sales function. This role oversees customer service, commercial sales, contact centres and travel agency relations- driving revenue growth, strengthening partnerships and elevating the end-to-end customer experience. You'll shape customer and product strategy, champion a customer-first culture and lead talented teams who genuinely care about delivering exceptional service. A key part of the role is using CRM insights to optimise journeys, communications and sales performance, while ensuring the right balance between automation and human interaction. Key Responsibilities Develop and deliver customer and product strategies using CRM-driven insights Lead and inspire customer-facing teams to meet service and commercial objectives. Influence senior leadership on customer, product and ancillary revenue strategy. Enhance customer interactions through CRM optimisation and future-fit tools, including AI. Oversee contact centres, digital support, social media and passenger relations. Drive improvements in NPS, CSAT and overall service quality. Manage product performance across B2B, B2C, corporate, trade and digital channels. Maintain strong relationships with travel agents, tour operators and corporate partners. Support ancillary revenue, pricing alignment and product campaigns. Ensure compliance with regulations, brand standards and customer experience expectations. Lead on escalations, sensitive cases and continuous improvement across operations. Skills & Experience Senior leadership experience within aviation, travel, hospitality or similar customer-led sectors. Strong commercial acumen with a track record of driving revenue and customer outcomes. Deep understanding of customer journey design and service operations. CRM expertise; HubSpot experience is a clear advantage. Strong stakeholder management, communication and team leadership skills. Experience with GDS systems, digital channels, automation and AI tools is desirable. Passion for aviation and knowledge of industry trends is beneficial. Personal Approach A collaborative, proactive leader who builds strong internal relationships, embraces new technologies and challenges existing processes to improve service and revenue. Benefits Airline staff travel scheme Flexible working options Health & wellbeing programme Life assurance Pension (up to 6% employer contribution) Gym and lifestyle discounts Free flu jabs Annual leave purchase scheme

About Our Client Our client is a progressive law firm based in the heart of Wells, Somerset, with a strong reputation for excellence across a wide range of legal services, including residential conveyancing, property law, commercial work, and dispute resolution. With consistently strong client feedback, they are known for delivering clear, practical legal advice and building long-term relationships with the people and businesses they serve. Why It's a Great Place to Work A highly rated client-focused practice (5.0/5 in recent client reviews) showing the firm values quality and service. Diverse work including residential property matters and broader property and commercial work, giving variety and scope to develop skills. A smaller-sized team within a regional setting: you'll benefit from visibility of your work, closer collaboration and strong team spirit. Central Wells location, making it accessible while avoiding the stresses of a large city commute. Opportunity to contribute to growth and development of the property team in a firm that values its people and their progression. Role - Residential Property Solicitor Our client is seeking a Solicitor with 2 to 5 years post-qualified experience (PQE) specialising in residential property. You will join their property team and play a key role in managing a caseload of residential conveyancing and associated property work. Key Responsibilities Handle a varied caseload of residential property transactions, including purchases, sales, re-mortgages and transfers. Advise clients on all aspects of residential conveyancing, ensuring compliance, risk assessment and timely progression. Draft and review documentation such as contracts, transfers, leasehold-freehold issues and other property forms. Liaise with clients, estate agents, other solicitors and lenders to ensure smooth transaction processes. Proactively identify and resolve issues or delays, keeping clients informed and maintaining high standards of service. Maintain accurate matter files, manage budgets, time-records and ensure billing is aligned with firm procedures. Where applicable, assist in mentoring junior team members or legal assistants in the property team. About You Qualified Solicitor with approximately 2 to 5 years' PQE in residential conveyancing or property law. Strong technical understanding of residential property matters including leasehold, freehold, transfers, mortgages and associated risks. Excellent client-care, communication and organisational skills, with the ability to manage a busy caseload. Commercial awareness, attention to detail, ability to work both independently and as part of the team. Motivated to develop further within a property-focused role in a growing practice. Next Steps Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you. If you would prefer to talk to us in the first instance, please get in touch About Us - Legal Southwest Discover more about who we are and what it's like to work with us. Visit our LinkedIn page; Legal Southwest Ltd LinkedIn Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.

Commercial Property Solicitor - Harpenden - Ref No: L4L1143 Job Ref: 103172 The Role Our clients, based in Harpenden, are expanding and are looking for a Commercial Property Solicitor/Lawyer with own client following to join their professional team. This role involves a wide range of commercial property matters, including buying and selling blocks of flats/HMO's and other commercial investment properties. The ideal candidate will be experienced in an established UK legal practice, comfortable networking, and have relationships with commercial agents. About You You will be an enthusiastic Commercial Property Solicitor, with experience in all aspects of a busy commercial practice to include: Commercial acquisitions and disposals Development Asset management Business asset sales/purchases Responsibilities Our clients are looking for someone who is confident in dealing with a mixed UK client base comprising well-established SMEs, owner managed businesses, lending institutions, property investors and developers, and high net worth private clients. You will join a team of skilled solicitors and support staff. What's on Offer £60 80,000 pa plus bonus, benefits and pension, life assurance. Free car parking. Potential partnership opportunities with equity in the future. Standard holiday, bank holidays, and a December festive period shutdown. Application Process Legals 4 Lawyers will try and respond to all applications within 72 hours. If you have not heard from us within this period, unfortunately your application may not have been successful. Please also check your spam folder as sometimes our emails end up there. We encourage you to attach your CV and cover letter to .

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.