18 jobs found

Call Handler, Works Scheduler Based: Reigate 27-28k excellent benefits and optional OT 8AM to 5PM, Mon to Fri Call Handler or Scheduler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth. Duties of the successful call handler will include: Taking inbound calls from around 60 customers per day. Scheduling engineers appointments to carry out repairs and maintenance in domestic properties. Liaising with the customers on job progress. Handling any complaints and escalating when required. Other general administration. The Call handler or Scheduler role is a perm or temp to perm position, full-time Monday to Friday. For this role, the client are offering a salary of 27k to 28k per annum plus 20 days holiday plus 8 bank holidays. Experience within a similar role is desirable. There is also an occasional Saturday shift. The clients office are based near Redhill, Surrey with quick access to the local train station, high street. Please apply online with an updated CV.

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Sittingbourne 28,000 - 30,000 per annum Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Sittingbourne. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!

Join a well-established Social Housing organisation in a rewarding role that makes a real difference to tenants' lives. This Planner / Scheduler Social Housing position offers the chance to work full-time in an office-based role, coordinating maintenance and repairs, ensuring efficient service delivery, and supporting a team committed to providing excellent tenant-focused services. This is a 3-month temporary contract with immediate start. We are looking for an experienced Planner / Scheduler Social Housing to manage and organise workloads effectively, liaise with internal teams and external contractors, and ensure all maintenance and housing services are delivered on time. Previous experience in a similar role is essential. As a Planner / Scheduler Social Housing, you will: Schedule and coordinate maintenance, repairs, and service requests Liaise with contractors, internal teams, and tenants to ensure work is completed on time Maintain accurate records of work orders, purchase orders, and invoices Monitor progress to meet deadlines and service level agreements Support reporting and administrative tasks related to housing operations Ensure compliance with Health & Safety and organisational procedures We'd love to speak to anyone who has: Previous experience as a Planner / Scheduler Social Housing or in a similar planning/scheduling role within social housing or property services Strong organisational and multitasking skills Experience with CRM or scheduling systems, and managing invoices/purchase orders Excellent communication and stakeholder management skills A proactive, detail-oriented, and reliable approach Key requirements for this Planner / Scheduler Social Housing role: Previous experience in a similar role is essential Immediate availability for interview and start Full-time, Monday to Friday office-based role Based in Leicestershire, LE67 The role is offering the following benefits: 37.5 hours per week, Monday to Friday 3-month temporary contract Opportunity to work in a supportive team and gain hands-on social housing experience Office-based role with structured working hours Travel & Location This role is based in Leicestershire, LE67, with good local transport links for easy commuting. If this Planner / Scheduler Social Housing role sounds like your next opportunity, please apply now or contact Ryan at (url removed) or call (phone number removed).

Repairs Scheduler £27,825.00 per annum Bedford (Hybrid Working) Full Time (37 hours per week) Permanent This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our brand-new in-house repairs & maintenance service, where your work makes a difference to our customers and you re valued as a key member of our workforce? If so, we want to hear from you! Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best service possible, we are bringing our repairs and maintenance service in-house. As a Repair Scheduler you will be: Be a confident people person who works seamlessly with our tradespeople and sub-contractors. Scheduling the right colleague for each job and plan daily workloads efficiently and effectively. Helping maximise first-time-fix rates and minimise travel between jobs. Reducing disruption to customers by planning thoughtfully and communicating clearly. What We re Looking for a Repair Scheduler: Experience of logistical planning or other comparable scheduling service. An organised approach to work, with a positive attitude and great time management. A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs. Housing repairs and maintenance knowledge beneficial, but not essential. Good communication and IT skills. Working pattern Hybrid role: office-based during training, then a mix of office and home working (to be agreed). Late shift 12pm 8pm from home. One week in every four includes half-day weekday and half-day Saturday working (flexible). Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of £27,825.00 per annum. Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. Are you ready to make a difference? If you re ready to make a positive impact and develop your career in our team, we d love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

CONTRACT ROLE Exciting Opportunity for a Complaints Lead / Manager Working with a Large Housing group in North West London Long term contract to permanent Hybrid Position - Rate negotiable Must demonstrate experience of successful management of complaints and housing ombudsman code and LGSCO in local authority / housing sector The role will involve monitoring KPIs (key performance indicators) and work to improve relationships between operational teams and clients/customers to meet or exceed contractual KPIs and internal SLAs, for operational performance Experience driving customer service best practice and complaint resolution. Ability to motivate a team with clear direction and leadership. Strong people management skills. Ability to build and nurture strong working relationships with colleagues and clients. Advanced IT Skills including planning software's . Essential: Knowledge of Health & Safety legislation, and statutory requirements in relation to the role Good understanding of Social Housing Building Maintenance and customer satisfaction. Other key duties include: Monitoring quality, ensuring our reporting systems are fully up to date and audit-able and that the correct procedures have been followed; Liaise with Supervisors on a day to day basis to eliminate any issues that may lead to repairs running over deadline; Monitoring performance dashboard to ensure the schedulers are achieving their utilisation targets and taking appropriate and timely action where targets may be missed Provide leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities. Requirement Senior/Head of service role within a customer experience, customer resolutions and allocations within social housing - and ALMO experience is desirable Experience of social housing regulation and working within the Housing Ombudsman complaint handling code TSMs and increasing satisfaction Customer Excellence accreditation Working with the Board Member responsible for complaints Strategic oversight of delivering the customer experience and meeting the Consumer Standards relevant to the customer experience Working with Senior Leadership Team across SHP Providing assurance reporting and management information to Board, the Client and the executive team Desirable for candidate: Excellent communication skills Strong interpersonal skill working with people at all levels Analytically skills to interpret data and monitor trends Strong customer focus and excellent telephone manner Leadership skills and the ability to motivate and develop staff This role will be supporting new processes and working closely with management to achieve a strong and happy environment across the board. If you would like to be considered please submit a CV or call (phone number removed)

As a Painter and Decorator your role will involve carrying out general painting and decorating maintenance work, carrying out all aspects of damp and mould treatment to a high standard with the minimum of supervision, which will include specifically focusing on painting and decorating activities, and where necessary addressing any damp & mould build-up within the properties. The Painter and Decorator will cover most aspects of property maintenance, taking ownership of work, aiming for 'First time Fix' on all jobs, operating within Health and Safety guidelines, and remaining within budget and time parameters. Who they are: They provide more than 10,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years they have invested heavily in there homes. The residents are the number one priority, which is why the main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Carry out repairs and maintenance tasks ensuring all work meets high-quality standards. General works will include preparation, decoration and associated activities as necessary. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner. Always comply with our safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures. Essential and Desirable Criteria Full UK Driving Licence RG Setsquare is acting as an Employment Business in relation to this vacancy.

Title: New Works Planner/ Scheduler Location : Dagenham Salary: 28,000 Days/ Hours of work: Monday - Friday, 08:00 - 17:00 Benefits On-site parking Full in-house training Strong company culture Clear progression opportunities Regular team socials 28 days of annual leave (inclusive of public holidays) Annual reviews The company An established company based in Dagenham are looking for an organised and proactive New Works Planner/ Scheduler to join their Service team. You will be responsible for organising the installations, servicing and repairs at customers premises. Always providing amazing customer service. Duties Scheduling visits and ensuring all visits are completed within the timescale required Processing the paperwork from the visits made ready for invoicing Liaising with engineers and subcontractors ensuring all tasks are carried out correctly and ensuring paperwork is received in a timely manor General admin support/answering the phone on the main Helpdesk line Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records. Ensure all jobs are up to date on the company system and also with the customer. Liaising with Engineers. Promoting the interests of the group and furthering good inter-company relationships while updating the customer throughout the service we have provided The ideal candidate Previous facilities experience is preferable Knowledge of MS suite including excel and word Can work independently and proactively Strong organisation skills Flexible and open minded Strong relationship building skills A professional telephone manner Great at problem solving Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - Office Based Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV

Job Title: Voids Administrator / Scheduler Job Type: Interim / Temporary Duration: 6 months Contract Details Start Date: ASAP Pay Rate: £12.88 per hour Location: Houghton Regis About the Role We are seeking a Voids Administrator / Scheduler to support the efficient turnaround of vacant properties. This interim role plays a key part in coordinating repairs, scheduling works, and ensuring properties are brought back into use quickly and to the required standard. You will work closely with contractors, housing teams, and internal stakeholders to manage void workflows, appointments, and administration. Key Responsibilities Schedule and coordinate works for void properties Liaise with contractors, operatives, and internal teams Manage appointments and ensure timely completion of works Update systems accurately with progress, notes, and outcomes Handle incoming queries relating to voids and scheduling Support performance monitoring and reporting Ensure compliance with procedures and service standards Essential Requirements Previous experience in an administrative or scheduling role Strong organisational and time-management skills Ability to manage multiple tasks and priorities Good communication skills (written and verbal) IT literate, with experience using databases and Microsoft Office Ability to work independently and as part of a team Desirable Experience working within housing, repairs, or voids services Local authority or social housing experience

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford 27,000 - 31,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!

Position: Repairs Scheduler Location: Merton Salary: (Apply online only) The role : We are looking for a team player, who is organised, with strong communication skills to join this thriving team. Duties include • Arranging operatives to complete maintenance works • Inputting and updating works orders into CRM system • Listening and understanding issues raised by clients and tenants and actioning resolutions • Communicating with tenants to update on work progress and complete customer satisfaction surveys • Providing excellent customer service The ideal candidate - Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines. - Ability to show tact and discretion when dealing with sensitive and confidential information. - Excellent communication skills, telephone skills and interpersonal skills. - Ability to use IT - MS Packages and database systems - Excellent planning and organisational skills. Experience working in the construction / property services industry is desirable, particularly within administration, scheduling, complaint handling Please apply now, or contact us for more information

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a highly organised and customer-focused Scheduler to join our Repairs and Maintenance team. Working in a fast-paced environment, you ll play a key role in planning and scheduling repairs and maintenance works, ensuring operatives time is used productively while delivering a high-quality service to residents and clients. You ll act as a central point of communication between residents, operatives, supervisors and client teams, helping to keep works moving smoothly from start to finish. What You ll Do Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. Monitor work in progress, ensuring jobs are progressed and closed within target timescales. Ensure operatives are correctly using and updating PDAs and digital systems. Act as the key communication link between residents, operatives and client teams. Maintain accurate records, notes and job updates across all systems. Support the wider scheduling team, providing cover during absences where required. Skills, Knowledge & Experience Essential IT literate, with confidence using scheduling and job management systems. Excellent telephone manner and communication skills. Strong attention to detail and ability to prioritise workload. Ability to work to tight deadlines in a busy environment. Experience in scheduling, planning, administration or high-volume customer service/call handling. Desirable Experience within social housing, repairs or maintenance environments. Knowledge of repairs and maintenance terminology and KPIs. Experience using systems such as ROCC, Opti-time or DRS. What We Offer Competitive salary and benefits package. 25 days annual leave plus bank holidays. Long-service awards at key milestones. Perkbox discounts on coffee, cinema, travel and wellbeing. 1 paid volunteer day each year. Ongoing training, support and career progression Axis promotes from within. Interviews We will be holding interviews on Tuesday 13th at our Sittingbourne Office. Shortlisted candidates will be contacted in advance with further details.

Planner Administrator Location : Paisley, Renfrewshire (Office-Based, No Remote Working) Type : Permanent Salary : £24,500.00 - £30,000.00 per annum (DOE) Pension : Government Stakeholder Company Overview Consilium Contracting Services Ltd is a fast-paced, 24/7 multi-trade contracting business headquartered in Paisley. Operating primarily within the public sector, they specialize in social housing projects for Housing Associations and Councils. Managing over 2,500 jobs each month, the company handles a variety of tasks, from small repairs to large-scale works such as voids, WC upgrades, and medical adaptations. Maintaining KPIs is critical to their operations. Role Overview As a Planner Administrator (Scheduler), you will play a key role in scheduling and planning tradespeople for social housing projects while ensuring accurate documentation and compliance with KPIs. Key Responsibilities Job Management and Scheduling: Use the simPRO job management system to record, manage, and track all tasks. Schedule and assign the correct tradesperson to each job, ensuring operatives' diaries are accurately populated. Understand the time required for various multi-trade jobs to plan effectively. Job Validation and Documentation: Verify and validate all completed jobs, ensuring necessary photographs, paperwork, and documentation are recorded. Address and resolve errors in customers' Schedule of Rates (SoRs). Material Management: Manage and order materials for engineers, avoiding duplication of orders and ensuring proper tracking of items. Performance Monitoring: Identify concerns related to job quality, time management, or resource availability. Act as the "eyes and ears" for the Contracts Manager, flagging potential challenges. Reporting and KPI Management: Prepare statistical reports for the Contracts Manager and customers. Manage and validate the accuracy of monthly KPI reports. System Maintenance and Administrative Tasks: Maintain and update simPRO with diligence and accuracy. Demonstrate proficiency in Microsoft Office, particularly Outlook and Excel. Additional Responsibilities: Provide out-of-hours call-handling support on a rota basis. Key Skills and Attributes Strong organizational and time management skills. Ability to work effectively under pressure in a fast-paced environment. Positive, flexible, and self-motivated attitude. Excellent attention to detail and problem-solving capabilities. Benefits Competitive salary (£24,500.00 - £30,000.00 DOE). Government Stakeholder Pension. A dynamic and supportive team environment. If you thrive in a fast-paced environment and have the skills to manage and schedule multi-trade operations efficiently, apply now to join the team! Please note: Applications will only be considered from candidates who meet the specific experience criteria outlined below. If you do not have the relevant experience, we kindly ask that you do not apply for this role

We are looking for an FM Scheduler to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, FM Scheduler Monday to Friday/ 40 hours Temporary (possibility to go permanent) 17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a FM Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a FM Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.

We are looking for a Repairs Scheduler to join the team of an established organisation in the Birmingham area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Repairs Scheduler Monday to Friday/ 40 hours Temporary £17.30 ph paid weekly via umbrella Birmingham As a Repairs Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Repairs Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.

We now have an excellent opportunity for a Scheduler / Repairs Administrator to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose Do you have a passion for helping others Are you proud of your strong people skills, organisation skills and enjoy solving problems If so, why not consider joining Rydon as a Scheduler This is a varied role where you will organise the diaries of our maintenance engineers to make sure that they attend and complete repairs on behalf of our residents/customers. This role is challenging, fast paced and is pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will be responding to reactive call outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements / security is adhered to. You will also monitor works to ensure that they complete on time so that the engineer is able to attend to their next job. You will use our scheduling software to oversee our the working days of multiple engineers, moving/reallocating jobs as and when emergencies need to be booked in or when extra time is needed. In addition to managing the time of our directly employed engineers, you will also arrange for sub-contractors to complete specialist repairs, making sure all jobs are closed down on the system once completed. You will also liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works. What we can offer you a clear pay structure starting with a competitive starting salary of £28,090 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Pension Scheme: 4% contributory. Free Eyesight test and Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are 40 per week, Monday to Friday 8am to 5pm. If you re looking for a full-time and rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: Enjoy working in a busy and fast paced environment Have an aptitude for problem-solving Have strong administration skills and attention to detail Be computer literate able to use Microsoft Office, Outlook and Google Maps. Have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.

Niyaa people are working with a well-known affordable housing provider in Birmingham who are looking for a Repairs Administrator to join their team on an interim basis. You will receive opportunity for a long-term contract and support the wider organisation. Responsibilities of the Repairs Administrator role: Requesting compliance certificates from third parties, reviewing and scheduling where needed Planning in the work for the operatives Imputing data onto the database and on to spreadsheets Supporting the building safety team with admin Skills needed in this Repairs Administrator role: Strong administrator skills including Excel and Word Background in repairs, compliance or maintenance Social housing experience Experience with planning and scheduling work and actions Benefits of the Repairs Administrator role: 19- 22phr Opportunity for extension Weekly pay Great working environment We are keen to see CVs from Compliance Coordinators, Compliance Administrators, Building Safety Officers, Schedulers and Planners. If this role appeals to you then please apply now or contact Lexie on (phone number removed) or at (url removed)