Damp and Mould Technician Perm Position Location: SE1 Van, fuel card provided 38000 per annum Mon - Fri 8am -5pm Good all round candidates with can do attitude The role sits across two teams: The in house repairs team who will provide day to day oversight of your daily duties and the damp and mould team who will ensure that we continue our zero tolerance approach to damp and mould. You will have regular engagement with the damp and mould surveyors and your assessments and feedback will help us plan our approach in the mitigation of damp and mould Responsible for identifying the cause of the fault and specifying the correct remedial work. Accountable for doing the work right first time and ensuring that the customer is satisfied with the visit. Responsible for the proper use and safekeeping of vehicles, plant, tools and materials Responsible for carrying out work safely. Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. Discuss and make arrangements with the customer for carrying out the work, and for any follow-on work required, liaising from site with Area Scheduler /Supervisor Dispose of unwanted materials and debris to registered waste transfer station, and leave the site clean and tidy Investigate and find reported faults and diagnose the cause of the fault. Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. Distinguish and apply the appropriate remedials actions for penetrating damp, rising damp and condensation related mould. Have an understanding on the influencing factors causing condensation related damp and appropriate preventative actions. Have a good understanding of general plumbing practices and the skills to diagnose and rectify leaks and other water related problems Undertake mould wash treatment and remedial decorative works. Overhaul, install and asses mechanical ventilation units Installation of trickle vent and passive ventilation Installation and removal of specialist monitoring equipment and sensor Gutter cleaning and repairs. Render and plaster repairs Installation of French drains You'll be given protective clothing, a van to get you there as well as the specialist power tools you'll need. We also offer: At least 25 days paid holiday and bank holidays Generous pension scheme arrangements Shared parental & adoption benefit Paternity and maternity benefit Company Bonus Scheme Flexible benefits scheme offering a variety of deals and discounts from financial and health plans to savings on your shopping or eating out. If you're a reliable, experienced tradesperson with skills across multiple trades who can deliver excellent quality work and first class customer service we want to hear from you!
Dec 03, 2024
Full time
Damp and Mould Technician Perm Position Location: SE1 Van, fuel card provided 38000 per annum Mon - Fri 8am -5pm Good all round candidates with can do attitude The role sits across two teams: The in house repairs team who will provide day to day oversight of your daily duties and the damp and mould team who will ensure that we continue our zero tolerance approach to damp and mould. You will have regular engagement with the damp and mould surveyors and your assessments and feedback will help us plan our approach in the mitigation of damp and mould Responsible for identifying the cause of the fault and specifying the correct remedial work. Accountable for doing the work right first time and ensuring that the customer is satisfied with the visit. Responsible for the proper use and safekeeping of vehicles, plant, tools and materials Responsible for carrying out work safely. Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. Discuss and make arrangements with the customer for carrying out the work, and for any follow-on work required, liaising from site with Area Scheduler /Supervisor Dispose of unwanted materials and debris to registered waste transfer station, and leave the site clean and tidy Investigate and find reported faults and diagnose the cause of the fault. Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. Distinguish and apply the appropriate remedials actions for penetrating damp, rising damp and condensation related mould. Have an understanding on the influencing factors causing condensation related damp and appropriate preventative actions. Have a good understanding of general plumbing practices and the skills to diagnose and rectify leaks and other water related problems Undertake mould wash treatment and remedial decorative works. Overhaul, install and asses mechanical ventilation units Installation of trickle vent and passive ventilation Installation and removal of specialist monitoring equipment and sensor Gutter cleaning and repairs. Render and plaster repairs Installation of French drains You'll be given protective clothing, a van to get you there as well as the specialist power tools you'll need. We also offer: At least 25 days paid holiday and bank holidays Generous pension scheme arrangements Shared parental & adoption benefit Paternity and maternity benefit Company Bonus Scheme Flexible benefits scheme offering a variety of deals and discounts from financial and health plans to savings on your shopping or eating out. If you're a reliable, experienced tradesperson with skills across multiple trades who can deliver excellent quality work and first class customer service we want to hear from you!
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a Housing association. My client is currently looking for Repairs Planner in Pitsea. This role requires a strong Planner/Scheduler with a background in social housing, specifically focused on coordinating repairs and maintenance. Here s a breakdown of the key qualifications and responsibilities: Qualifications: Experience : Proven track record in planning and scheduling within social housing contracts, either with a main contractor or Registered Social Landlord (RSL). Software Proficiency : Familiarity with repairs and maintenance software, especially Connect . Skills : Excellent time management and communication abilities. Responsibilities: Call Management : Oversee incoming calls on the system. Diary Management : Organize and manage operatives' schedules effectively. Administrative Duties : Perform general administrative tasks to support the team. Work Allocation : Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations. Stakeholder Liaison : Maintain communication with operatives, tenants, and clients to ensure smooth operations. Document Control : Ensure worksheets are received, verified, and accurately managed. KPI Monitoring : Strive to meet individual and client-specific Key Performance Indicators (KPIs). Contract Management : Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work. Progress Tracking : Monitor jobs from initiation to completion. Coordination : Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules. Supplier Organization : Coordinate with external supply companies to ensure material availability. On-site Management : Ensure tradespeople are present and tasks are completed according to agreed timelines. Fast-paced Adaptability : Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades. This role is essential for maintaining efficient operations in social housing, ensuring that repairs are scheduled and completed promptly while maintaining high standards of communication and organization. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.
Nov 30, 2024
Full time
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a Housing association. My client is currently looking for Repairs Planner in Pitsea. This role requires a strong Planner/Scheduler with a background in social housing, specifically focused on coordinating repairs and maintenance. Here s a breakdown of the key qualifications and responsibilities: Qualifications: Experience : Proven track record in planning and scheduling within social housing contracts, either with a main contractor or Registered Social Landlord (RSL). Software Proficiency : Familiarity with repairs and maintenance software, especially Connect . Skills : Excellent time management and communication abilities. Responsibilities: Call Management : Oversee incoming calls on the system. Diary Management : Organize and manage operatives' schedules effectively. Administrative Duties : Perform general administrative tasks to support the team. Work Allocation : Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations. Stakeholder Liaison : Maintain communication with operatives, tenants, and clients to ensure smooth operations. Document Control : Ensure worksheets are received, verified, and accurately managed. KPI Monitoring : Strive to meet individual and client-specific Key Performance Indicators (KPIs). Contract Management : Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work. Progress Tracking : Monitor jobs from initiation to completion. Coordination : Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules. Supplier Organization : Coordinate with external supply companies to ensure material availability. On-site Management : Ensure tradespeople are present and tasks are completed according to agreed timelines. Fast-paced Adaptability : Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades. This role is essential for maintaining efficient operations in social housing, ensuring that repairs are scheduled and completed promptly while maintaining high standards of communication and organization. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.
We are recruiting for an excellent opportunity for a Repairs Administrator/ Scheduler on an initial 6 month contract with potential for extension. Duties will include; -Handling calls relating to repairs and maintenance issues -Booking contractors for void refurbishments -Diagnosis of issues and booking the appropriate trades to do the work -Logging of repairs on repairs software -Booking appropriate trades staff in to do the work -General administration -Provision of excellent levels of customer service Offering excellent working conditions and the opportunity for longer-term work. Candidates should have excellent administrative and customer service experience, must be an excellent communicator, and should have some experience in a similar type of role booking repairs, servicing, maintenance within construction, facilities, maintenance or housing.
Nov 30, 2024
Seasonal
We are recruiting for an excellent opportunity for a Repairs Administrator/ Scheduler on an initial 6 month contract with potential for extension. Duties will include; -Handling calls relating to repairs and maintenance issues -Booking contractors for void refurbishments -Diagnosis of issues and booking the appropriate trades to do the work -Logging of repairs on repairs software -Booking appropriate trades staff in to do the work -General administration -Provision of excellent levels of customer service Offering excellent working conditions and the opportunity for longer-term work. Candidates should have excellent administrative and customer service experience, must be an excellent communicator, and should have some experience in a similar type of role booking repairs, servicing, maintenance within construction, facilities, maintenance or housing.
Scheduler Our client is a drainage company who specialises in blocked drains & emergency drain services. Due to company growth our client is looking to bring in Scheduler. You will be responsible for coordinating and managing daily scheduling tasks for a team of operatives, ensuring timely completion of repairs while delivering exceptional customer service and maintaining compliance with company policies. Scheduler What's in it for you? Monday to Friday 08:00 - 5:00 (fully office based). 25,000- 30,000 (depending on experience). Holiday - 20 days holiday + bank holidays. Pension. Scheduler Position Overview Coordinate and schedule daily tasks for Engineers and others if necessary. Manage and prioritise a high volume of orders, ensuring timely completion and compliance with company policies. Maintain and monitor KPIs to ensure service delivery meets customer expectations. Liaise with clients, operatives, and subcontractors to ensure smooth workflow and resolve any issues or complaints. Serve as the initial point of contact for incoming telephone calls and service requests received via phone and email. Support operational teams by organising follow-on works, managing no-access reports, and coordinating emergency repairs. Scheduler Position Requirements Previous experience in a similar scheduling or planning role within the maintenance or construction sector. Knowledge of responsive maintenance services and scheduling of works. Strong attention to detail and ability to work both independently and as part of a team. Able to prioritise own workload efficiently. Excellent telephone manner. Strong communication skills. Working knowledge of MS Office including Excel and Outlook. Please be aware this job description is a general overview and subject to change as per our clients' needs. You will most likely have to help in other related areas to this role. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Nov 29, 2024
Full time
Scheduler Our client is a drainage company who specialises in blocked drains & emergency drain services. Due to company growth our client is looking to bring in Scheduler. You will be responsible for coordinating and managing daily scheduling tasks for a team of operatives, ensuring timely completion of repairs while delivering exceptional customer service and maintaining compliance with company policies. Scheduler What's in it for you? Monday to Friday 08:00 - 5:00 (fully office based). 25,000- 30,000 (depending on experience). Holiday - 20 days holiday + bank holidays. Pension. Scheduler Position Overview Coordinate and schedule daily tasks for Engineers and others if necessary. Manage and prioritise a high volume of orders, ensuring timely completion and compliance with company policies. Maintain and monitor KPIs to ensure service delivery meets customer expectations. Liaise with clients, operatives, and subcontractors to ensure smooth workflow and resolve any issues or complaints. Serve as the initial point of contact for incoming telephone calls and service requests received via phone and email. Support operational teams by organising follow-on works, managing no-access reports, and coordinating emergency repairs. Scheduler Position Requirements Previous experience in a similar scheduling or planning role within the maintenance or construction sector. Knowledge of responsive maintenance services and scheduling of works. Strong attention to detail and ability to work both independently and as part of a team. Able to prioritise own workload efficiently. Excellent telephone manner. Strong communication skills. Working knowledge of MS Office including Excel and Outlook. Please be aware this job description is a general overview and subject to change as per our clients' needs. You will most likely have to help in other related areas to this role. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Role: Contracts Manager - Social Housing Responsive Repairs Location: London Salary: £50,000 - £58,000 (Basic Salary) Benefits: Car Allowance, 27 Days Annual Leave, Pension, Healthcare, Learning & Development Programme. Spencer & James Recruitment are seeking an experienced Contractor Manager to join a leading Principal Contractor in overseeing the delivery of a significant social housing repairs contract in London. Under this contract we are delivering responsive, planned, disrepair and void works. Overview As a Contracts Manager leading this contract, your mission is to achieve target profits, enhance contract turnover, and ensure rigorous compliance with Health and Safety standards. What You'll Do: Lead with Vision: Supervise and inspire a dedicated team of Supervisors, Administrators, Planners, and Operatives to achieve outstanding results. Commercial Partner: Collaborate with the Commercial team to identify and resolve invoicing issues affecting contract profit and loss margins. Safety Leader: Champion Health and Safety compliance, strictly following our Operating Framework to maintain a safe working environment. Customer Champion: Drive customer satisfaction across the contract, ensuring every interaction is positive and impactful. Master Scheduler: Ensure the scheduling team accurately books large multi-trade jobs, confirming necessary trades and timelines. Policy Enforcer: Ensure strict adherence to attendance, mobile phone use, driving, no smoking, and substance use policies, taking decisive action when necessary. What We're Looking For: Industry Expertise: Extensive experience in the Social Housing Repairs and Maintenance sector at a principal contractor Proven Track Record: Demonstrated success in managing large Maintenance contracts. Leadership Skills: Experience in overseeing a large and diverse direct labour organization and supply chain. Safety First: Strong background in Health and Safety Management with proven compliance. Commercial Acumen: Insightful and strategic in managing large Maintenance contracts. Your Skills and Attributes: Excellent Communicator: Able to influence and engage stakeholders at all levels. Highly Organized: Efficient and driven to achieve high levels of customer and client satisfaction. Full UK Driving Licence: Essential for the role. If you are an experienced Contracts Manager seeking your next step to deliver a significant social housing reactive repairs contracts. Please apply with your CV and a member of the Spencer & James Recruitment Team will be in contact with you!
Nov 29, 2024
Full time
Role: Contracts Manager - Social Housing Responsive Repairs Location: London Salary: £50,000 - £58,000 (Basic Salary) Benefits: Car Allowance, 27 Days Annual Leave, Pension, Healthcare, Learning & Development Programme. Spencer & James Recruitment are seeking an experienced Contractor Manager to join a leading Principal Contractor in overseeing the delivery of a significant social housing repairs contract in London. Under this contract we are delivering responsive, planned, disrepair and void works. Overview As a Contracts Manager leading this contract, your mission is to achieve target profits, enhance contract turnover, and ensure rigorous compliance with Health and Safety standards. What You'll Do: Lead with Vision: Supervise and inspire a dedicated team of Supervisors, Administrators, Planners, and Operatives to achieve outstanding results. Commercial Partner: Collaborate with the Commercial team to identify and resolve invoicing issues affecting contract profit and loss margins. Safety Leader: Champion Health and Safety compliance, strictly following our Operating Framework to maintain a safe working environment. Customer Champion: Drive customer satisfaction across the contract, ensuring every interaction is positive and impactful. Master Scheduler: Ensure the scheduling team accurately books large multi-trade jobs, confirming necessary trades and timelines. Policy Enforcer: Ensure strict adherence to attendance, mobile phone use, driving, no smoking, and substance use policies, taking decisive action when necessary. What We're Looking For: Industry Expertise: Extensive experience in the Social Housing Repairs and Maintenance sector at a principal contractor Proven Track Record: Demonstrated success in managing large Maintenance contracts. Leadership Skills: Experience in overseeing a large and diverse direct labour organization and supply chain. Safety First: Strong background in Health and Safety Management with proven compliance. Commercial Acumen: Insightful and strategic in managing large Maintenance contracts. Your Skills and Attributes: Excellent Communicator: Able to influence and engage stakeholders at all levels. Highly Organized: Efficient and driven to achieve high levels of customer and client satisfaction. Full UK Driving Licence: Essential for the role. If you are an experienced Contracts Manager seeking your next step to deliver a significant social housing reactive repairs contracts. Please apply with your CV and a member of the Spencer & James Recruitment Team will be in contact with you!
Planner required in the response repairs team, managing reactive repairs For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing inbound & outbound calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to works to their completion Liaison with in-house and 3rd party engineers and tradesmen and council employees to plan appointments, materials and logistics and reorganising of schedules Organisation of external suppliers & subcontractors Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing residents, suppliers and trades
Nov 28, 2024
Seasonal
Planner required in the response repairs team, managing reactive repairs For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing inbound & outbound calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to works to their completion Liaison with in-house and 3rd party engineers and tradesmen and council employees to plan appointments, materials and logistics and reorganising of schedules Organisation of external suppliers & subcontractors Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing residents, suppliers and trades
Senior Housing Repairs Co-ordinator Camden Job Role fielding new jobs to managers and subcontractors as appropriate after checking if it warrants major repairs analysing data managing current works in progress in specific geographical area chase up outstanding post inspections and ensure they are carried out and info inputted onto system manage contractor WIP and ensure updates are recorded in a timely manner reporting on capital spend on a monthly basis to ensure working within budget constraints responding to insurance claims creating and updating trackers in a live manner to ensure true reflection of live/completed jobs updating all works streams to cancel works on recently sold properties dealing with party wall notices queries from residents and collating response for members enquiries sitting on service charge decision panel to ensure accurate charging for leaseholders on major repair projects liaising with various stakeholders
Nov 21, 2024
Contractor
Senior Housing Repairs Co-ordinator Camden Job Role fielding new jobs to managers and subcontractors as appropriate after checking if it warrants major repairs analysing data managing current works in progress in specific geographical area chase up outstanding post inspections and ensure they are carried out and info inputted onto system manage contractor WIP and ensure updates are recorded in a timely manner reporting on capital spend on a monthly basis to ensure working within budget constraints responding to insurance claims creating and updating trackers in a live manner to ensure true reflection of live/completed jobs updating all works streams to cancel works on recently sold properties dealing with party wall notices queries from residents and collating response for members enquiries sitting on service charge decision panel to ensure accurate charging for leaseholders on major repair projects liaising with various stakeholders
I am currently looking for a Scheduler to join one of our clients as they continue to expand in the area of Birmingham. Scheduler Permanent Mon - Fri / 37hrs Birmingham based 20,000 - 23,000 annual salary As a Scheduler, your duties will include but are not limited to: Management of operatives diaries, ensuring all work is carried out in line with SLA's Providing a high level of customer service dealing with complaints and enquiries, maintaining communication through to job completion Data input and general admin duties Processing sales invoices for contractors and suppliers accurately Producing electronic reports for post inspections To be successful as a Scheduler, you will have experience in: A similar role: repairs admin, resource controller, scheduler or administrator Delivering a high level of customer service in a fast paced environment Data entry and general administrative duties The benefits as a Scheduler will be: The opportunity to be part of a well established housing association Opening to internal training and development opportunities If you are interested in the role, and know you'd be a perfect fit, apply with your up to date CV. Alternatively you can contact (url removed) or call on (phone number removed). We look forward to hearing from you.
Nov 14, 2024
Full time
I am currently looking for a Scheduler to join one of our clients as they continue to expand in the area of Birmingham. Scheduler Permanent Mon - Fri / 37hrs Birmingham based 20,000 - 23,000 annual salary As a Scheduler, your duties will include but are not limited to: Management of operatives diaries, ensuring all work is carried out in line with SLA's Providing a high level of customer service dealing with complaints and enquiries, maintaining communication through to job completion Data input and general admin duties Processing sales invoices for contractors and suppliers accurately Producing electronic reports for post inspections To be successful as a Scheduler, you will have experience in: A similar role: repairs admin, resource controller, scheduler or administrator Delivering a high level of customer service in a fast paced environment Data entry and general administrative duties The benefits as a Scheduler will be: The opportunity to be part of a well established housing association Opening to internal training and development opportunities If you are interested in the role, and know you'd be a perfect fit, apply with your up to date CV. Alternatively you can contact (url removed) or call on (phone number removed). We look forward to hearing from you.
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
Service Controller Location: Hertfordshire Salary: 30,681.49 Duration: 12 month FTC Greenacre are pleased to be supporting a social housing organisation, based in Hertfordshire, with their recruitment of a Service Controller/Repairs Scheduler. The ideal candidate will have experience of diagnosing repair defects and understanding works sequencing, ideally in a property related sector. You will need to have previous experience with Damp and Mould. What will you do in the role? You will be responsible for scheduling repair and maintenance orders and diary management to ensure that appointments are made and kept Update availability and manage reserved slots for urgent work Review issued orders highlighting any special materials or requirements to ensure appointments and target completions are met Efficiently distribute emergency repairs Sequence work, liaising with contractors and colleagues to ensure minimal disruption where work cannot be completed in one visit. Who would excel in this role? Experience of diagnosing repair defects and understanding works sequencing Experience of using an electronic works scheduling / diary management system. Proficient in MS word, excel, email and other IT systems To discuss this role in more depth, please phone Kelly Power on (phone number removed). This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Nov 14, 2024
Seasonal
Service Controller Location: Hertfordshire Salary: 30,681.49 Duration: 12 month FTC Greenacre are pleased to be supporting a social housing organisation, based in Hertfordshire, with their recruitment of a Service Controller/Repairs Scheduler. The ideal candidate will have experience of diagnosing repair defects and understanding works sequencing, ideally in a property related sector. You will need to have previous experience with Damp and Mould. What will you do in the role? You will be responsible for scheduling repair and maintenance orders and diary management to ensure that appointments are made and kept Update availability and manage reserved slots for urgent work Review issued orders highlighting any special materials or requirements to ensure appointments and target completions are met Efficiently distribute emergency repairs Sequence work, liaising with contractors and colleagues to ensure minimal disruption where work cannot be completed in one visit. Who would excel in this role? Experience of diagnosing repair defects and understanding works sequencing Experience of using an electronic works scheduling / diary management system. Proficient in MS word, excel, email and other IT systems To discuss this role in more depth, please phone Kelly Power on (phone number removed). This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Role: Contracts Manager - Social Housing Responsive Repairs Salary: 50,000 - 58,000 (Basic Salary) Benefits: Car Allowance, 26 Days Annual Leave, Pension, Healthcare, Learning & Development Programme. Spencer & James Recruitment are seeking an experienced Contractor Manager to join a leading Principal Contractor in overseeing the delivery of a significant social housing repairs contract in West Sussex. Under this contract we are delivering responsive, planned, disrepair and void works. Overview As a Contracts Manager leading this contract, your mission is to achieve target profits, enhance contract turnover, and ensure rigorous compliance with Health and Safety standards. What You'll Do: Lead with Vision: Supervise and inspire a dedicated team of Supervisors, Administrators, Planners, and Operatives to achieve outstanding results. Customer Champion: Drive customer satisfaction across the contract, ensuring every interaction is positive and impactful. Master Scheduler: Ensure the scheduling team accurately books large multi-trade jobs, confirming necessary trades and timelines. Policy Enforcer: Ensure strict adherence to attendance, mobile phone use, driving, no smoking, and substance use policies, taking decisive action when necessary. Commercial Partner : Collaborate with the Commercial team to identify and resolve invoicing issues affecting contract profit and loss margins. Safety Leader: Champion Health and Safety compliance, strictly following our Operating Framework to maintain a safe working environment. What We're Looking For: Industry Expertise: Extensive experience in the Social Housing Repairs and Maintenance sector at a principal contractor Proven Track Record: Demonstrated success in managing large Maintenance contracts. Leadership Skills: Experience in overseeing a large and diverse direct labour organization and supply chain. Safety First: Strong background in Health and Safety Management with proven compliance. Commercial Acumen: Insightful and strategic in managing large Maintenance contracts. Your Skills and Attributes: Excellent Communicator: Able to influence and engage stakeholders at all levels. Highly Organized : Efficient and driven to achieve high levels of customer and client satisfaction. Full UK Driving Licence: Essential for the role.
Nov 09, 2024
Full time
Role: Contracts Manager - Social Housing Responsive Repairs Salary: 50,000 - 58,000 (Basic Salary) Benefits: Car Allowance, 26 Days Annual Leave, Pension, Healthcare, Learning & Development Programme. Spencer & James Recruitment are seeking an experienced Contractor Manager to join a leading Principal Contractor in overseeing the delivery of a significant social housing repairs contract in West Sussex. Under this contract we are delivering responsive, planned, disrepair and void works. Overview As a Contracts Manager leading this contract, your mission is to achieve target profits, enhance contract turnover, and ensure rigorous compliance with Health and Safety standards. What You'll Do: Lead with Vision: Supervise and inspire a dedicated team of Supervisors, Administrators, Planners, and Operatives to achieve outstanding results. Customer Champion: Drive customer satisfaction across the contract, ensuring every interaction is positive and impactful. Master Scheduler: Ensure the scheduling team accurately books large multi-trade jobs, confirming necessary trades and timelines. Policy Enforcer: Ensure strict adherence to attendance, mobile phone use, driving, no smoking, and substance use policies, taking decisive action when necessary. Commercial Partner : Collaborate with the Commercial team to identify and resolve invoicing issues affecting contract profit and loss margins. Safety Leader: Champion Health and Safety compliance, strictly following our Operating Framework to maintain a safe working environment. What We're Looking For: Industry Expertise: Extensive experience in the Social Housing Repairs and Maintenance sector at a principal contractor Proven Track Record: Demonstrated success in managing large Maintenance contracts. Leadership Skills: Experience in overseeing a large and diverse direct labour organization and supply chain. Safety First: Strong background in Health and Safety Management with proven compliance. Commercial Acumen: Insightful and strategic in managing large Maintenance contracts. Your Skills and Attributes: Excellent Communicator: Able to influence and engage stakeholders at all levels. Highly Organized : Efficient and driven to achieve high levels of customer and client satisfaction. Full UK Driving Licence: Essential for the role.
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
Repairs Scheduler Salary: 15 - 20 a hour Duration: 6 months + extension Greenacre are pleased to be supporting a social housing organisation, based in Hertfordshire, with their recruitment of a Reapirs Scheduler. Ideally experience with QL and DRS systems What will you do in the role? You will be responsible for scheduling repair and maintenance orders and diary management to ensure that appointments are made and kept Update availability and manage reserved slots for urgent work Review issued orders highlighting any special materials or requirements to ensure appointments and target completions are met Efficiently distribute emergency repairs Sequence work, liaising with contractors and colleagues to ensure minimal disruption where work cannot be completed in one visit Who would excel in this role? Experience of diagnosing repair defects and understanding works sequencing Experience of using an electronic works scheduling / diary management system. Proficient in MS word, excel, email and other IT systems To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Nov 08, 2024
Contractor
Repairs Scheduler Salary: 15 - 20 a hour Duration: 6 months + extension Greenacre are pleased to be supporting a social housing organisation, based in Hertfordshire, with their recruitment of a Reapirs Scheduler. Ideally experience with QL and DRS systems What will you do in the role? You will be responsible for scheduling repair and maintenance orders and diary management to ensure that appointments are made and kept Update availability and manage reserved slots for urgent work Review issued orders highlighting any special materials or requirements to ensure appointments and target completions are met Efficiently distribute emergency repairs Sequence work, liaising with contractors and colleagues to ensure minimal disruption where work cannot be completed in one visit Who would excel in this role? Experience of diagnosing repair defects and understanding works sequencing Experience of using an electronic works scheduling / diary management system. Proficient in MS word, excel, email and other IT systems To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Service Controller Location: Hertfordshire Salary: £30,681.49 Duration: Permanent Greenacre are pleased to be supporting a social housing organisation, based in Hertfordshire, with their recruitment of a Service Controller. The ideal candidate will have experience of diagnosing repair defects and understanding works sequencing, ideally in a property related sector. What will you do in the role? You will be responsible for scheduling repair and maintenance orders and diary management to ensure that appointments are made and kept Update availability and manage reserved slots for urgent work Review issued orders highlighting any special materials or requirements to ensure appointments and target completions are met Efficiently distribute emergency repairs Sequence work, liaising with contractors and colleagues to ensure minimal disruption where work cannot be completed in one visit Who would excel in this role? Experience of diagnosing repair defects and understanding works sequencing Experience of using an electronic works scheduling / diary management system. Proficient in MS word, excel, email and other IT systems To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Nov 06, 2024
Full time
Service Controller Location: Hertfordshire Salary: £30,681.49 Duration: Permanent Greenacre are pleased to be supporting a social housing organisation, based in Hertfordshire, with their recruitment of a Service Controller. The ideal candidate will have experience of diagnosing repair defects and understanding works sequencing, ideally in a property related sector. What will you do in the role? You will be responsible for scheduling repair and maintenance orders and diary management to ensure that appointments are made and kept Update availability and manage reserved slots for urgent work Review issued orders highlighting any special materials or requirements to ensure appointments and target completions are met Efficiently distribute emergency repairs Sequence work, liaising with contractors and colleagues to ensure minimal disruption where work cannot be completed in one visit Who would excel in this role? Experience of diagnosing repair defects and understanding works sequencing Experience of using an electronic works scheduling / diary management system. Proficient in MS word, excel, email and other IT systems To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Claim Handler/ Scheduler Our client is a building service provider who offers insurance repairs and complete restoration and maintenance services, they are looking for an experienced Claim Handerl / Administrator. The Role: To assist with the day-to-day administration, scheduling works repairs, progamming, materials orders and provide support to the management and field delivery team click apply for full job details
Feb 01, 2024
Full time
Claim Handler/ Scheduler Our client is a building service provider who offers insurance repairs and complete restoration and maintenance services, they are looking for an experienced Claim Handerl / Administrator. The Role: To assist with the day-to-day administration, scheduling works repairs, progamming, materials orders and provide support to the management and field delivery team click apply for full job details
My client is a housing association looking for a scheduling administrator to join their growing, busy team dealing with customer care and after service/repairs. Role purpose: Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Keep operational systems updated at all times, ensuring relevant notes are recorded Pro-actively manage relationships with colleagues, customers, contractors, suppliers and other stakeholders through regular, timely, concise and professional communication both written and verbal. Ensuring that you are visible and available when required Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Keep the needs of the customers in mind if altering schedules, ensure any impacts are understood and explained thoroughly. Key results: Good general communication and problem-solving skills Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Success metrics: Ensure all work is carried out within the allocated time frame to a high standard and quality and communicate progress to colleagues Comply & adhere to all Health and Safety regulations including PPE, COSHH, and RAMS Conduct yourself appropriately, ensure the corporate code of conduct & brand guidelines are adhered to (i.e. punctuality, clean vehicle, uniforms and site appearance) Maintain appropriate van stock and ensure orders are placed with suppliers and comply with the group specifications Ensure you maintain accurate job records in line with company and legislative requirements To comply with company policies, procedures and standards Be available for the Out of Hours (OOH) standby cover You will be: Experience of operating within a similar role within logistical planning and admin support Experience of working within time restraints, logistical challenges and planning Good general communication, ICT (Microsoft Office & Planning Software) and problem-solving skills Commitment to providing great customer service You will have: Experience in logistical planning or related service provision Organised approach to work, able to manage time effectively and efficiently Positive attitude to work; able to promote team working and good morale and ability to work alone Ability to take ownership of issues/problems and personally see them through to delivery A proactive and adaptable attitude For more details on this vacancy, or to register your interest APPLY NOW! And a member of the REED HATFIELD team will call you back! Good luck with your application!
Dec 19, 2022
Full time
My client is a housing association looking for a scheduling administrator to join their growing, busy team dealing with customer care and after service/repairs. Role purpose: Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Keep operational systems updated at all times, ensuring relevant notes are recorded Pro-actively manage relationships with colleagues, customers, contractors, suppliers and other stakeholders through regular, timely, concise and professional communication both written and verbal. Ensuring that you are visible and available when required Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Keep the needs of the customers in mind if altering schedules, ensure any impacts are understood and explained thoroughly. Key results: Good general communication and problem-solving skills Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Success metrics: Ensure all work is carried out within the allocated time frame to a high standard and quality and communicate progress to colleagues Comply & adhere to all Health and Safety regulations including PPE, COSHH, and RAMS Conduct yourself appropriately, ensure the corporate code of conduct & brand guidelines are adhered to (i.e. punctuality, clean vehicle, uniforms and site appearance) Maintain appropriate van stock and ensure orders are placed with suppliers and comply with the group specifications Ensure you maintain accurate job records in line with company and legislative requirements To comply with company policies, procedures and standards Be available for the Out of Hours (OOH) standby cover You will be: Experience of operating within a similar role within logistical planning and admin support Experience of working within time restraints, logistical challenges and planning Good general communication, ICT (Microsoft Office & Planning Software) and problem-solving skills Commitment to providing great customer service You will have: Experience in logistical planning or related service provision Organised approach to work, able to manage time effectively and efficiently Positive attitude to work; able to promote team working and good morale and ability to work alone Ability to take ownership of issues/problems and personally see them through to delivery A proactive and adaptable attitude For more details on this vacancy, or to register your interest APPLY NOW! And a member of the REED HATFIELD team will call you back! Good luck with your application!
This is an opportunity to join a reputable award wining social housing organisation a Repairs Administrator Benefits for the Repairs Administartor role £450 yearly flexible benefit pot to use against benefits of your choice Salary of £23, Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Company pension scheme, matched up to 12% Life cover 4 x annual salary SmartTech - Buy an electrical item and pay it off through your salary over 12 months. Flexible working Recognition scheme Wellbeing discountsThe role of Repairs Administrator As a Maintenance Scheduler , you will be part of a small team that deliver an effective administrative service, providing day-to-day support to the Property Repairs Team.Skills/Experience required for the Repairs Administrator role A good understanding of property maintenance terminology The ability to manage your own workload Experience coming form a similar environment working as a Repairs Administrator A passion for providing great customer service Strong administration experience within a busy office environment Experience of using a number of different computer systemsIf you would like to hear more about this opportunity please send your CV to . uk
Dec 19, 2022
Full time
This is an opportunity to join a reputable award wining social housing organisation a Repairs Administrator Benefits for the Repairs Administartor role £450 yearly flexible benefit pot to use against benefits of your choice Salary of £23, Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Company pension scheme, matched up to 12% Life cover 4 x annual salary SmartTech - Buy an electrical item and pay it off through your salary over 12 months. Flexible working Recognition scheme Wellbeing discountsThe role of Repairs Administrator As a Maintenance Scheduler , you will be part of a small team that deliver an effective administrative service, providing day-to-day support to the Property Repairs Team.Skills/Experience required for the Repairs Administrator role A good understanding of property maintenance terminology The ability to manage your own workload Experience coming form a similar environment working as a Repairs Administrator A passion for providing great customer service Strong administration experience within a busy office environment Experience of using a number of different computer systemsIf you would like to hear more about this opportunity please send your CV to . uk
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Yate, Nibley Office. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
Dec 18, 2022
Full time
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Yate, Nibley Office. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
Sovereign Housing Association
Basingstoke, Hampshire
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Head Office in Basingstoke. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead. Interviews to be held in the New Year on 4th & 5th January in our Head Office - Sovereign House, Basingstoke.
Dec 15, 2022
Full time
At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works Scheduler to join our busy Property Services Repairs Team on a permanent basis working from our Head Office in Basingstoke. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead. Interviews to be held in the New Year on 4th & 5th January in our Head Office - Sovereign House, Basingstoke.
Sovereign Housing Association
Basingstoke, Hampshire
Sovereign are a leading housing association, driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We currently have a great opportunity for a Works Planner/Scheduler to join our busy Property Repairs Resolutions Team working from either our Blandford or Basingstoke office. The role As a PRRT Works Scheduler , you will be part of the newly formed Property Repairs Resolution Team. The service is a fundamental part of our ongoing Transformation programme to improve customer experience. As part of the Property Repairs Resolution Team, you'll: Act as point of contact for the resolution of direct customer enquiries relating to existing response repairs. Ensure customers receive a prompt response to their enquiry. Where possible close down customer enquiries at the time of the first call. Where this is not possible, ensure customers are kept informed of progress through a prearranged call back. Act with confidence, influence and authority, liaising directly with all appropriate stakeholders across the business in a timely, efficient and effective manner. Implement improvements to procedures as directed whilst actively participating in the review of the team and personal working practices to suggest solutions and ways to improve the experience of our customers. What you'll need: Be an excellent collaborator and communicator. A good understanding of property maintenance terminology. The ability to proactively manage your own workload. A passion for providing a first class, outcome focused customer experience. Emotional intelligence and active listening skills. Attention to detail with the ability to work to deadlines. Experience of using a number of different computer systems. What you'll receive from us: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous pension scheme matched up to 12%, life cover at 4x your salary Flexible working - we're committed to giving people flexibility as widely as possible Recognition scheme Wellbeing discounts including discounted shopping & cycling scheme This is a real opportunity for you to play a vital role in a new team that is a part of shaping the future to become an organisation with real customer impact. If you would like the opportunity to make a real impact within our changing and growing organisation, we'd love to hear from you.
Dec 12, 2022
Full time
Sovereign are a leading housing association, driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We currently have a great opportunity for a Works Planner/Scheduler to join our busy Property Repairs Resolutions Team working from either our Blandford or Basingstoke office. The role As a PRRT Works Scheduler , you will be part of the newly formed Property Repairs Resolution Team. The service is a fundamental part of our ongoing Transformation programme to improve customer experience. As part of the Property Repairs Resolution Team, you'll: Act as point of contact for the resolution of direct customer enquiries relating to existing response repairs. Ensure customers receive a prompt response to their enquiry. Where possible close down customer enquiries at the time of the first call. Where this is not possible, ensure customers are kept informed of progress through a prearranged call back. Act with confidence, influence and authority, liaising directly with all appropriate stakeholders across the business in a timely, efficient and effective manner. Implement improvements to procedures as directed whilst actively participating in the review of the team and personal working practices to suggest solutions and ways to improve the experience of our customers. What you'll need: Be an excellent collaborator and communicator. A good understanding of property maintenance terminology. The ability to proactively manage your own workload. A passion for providing a first class, outcome focused customer experience. Emotional intelligence and active listening skills. Attention to detail with the ability to work to deadlines. Experience of using a number of different computer systems. What you'll receive from us: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous pension scheme matched up to 12%, life cover at 4x your salary Flexible working - we're committed to giving people flexibility as widely as possible Recognition scheme Wellbeing discounts including discounted shopping & cycling scheme This is a real opportunity for you to play a vital role in a new team that is a part of shaping the future to become an organisation with real customer impact. If you would like the opportunity to make a real impact within our changing and growing organisation, we'd love to hear from you.
At Sovereign we are driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works/Contracts Planner to join our busy Property Services Safety Team on a 12 month fixed term basis working from our Poole Office with flexibility to work from home a few days a week. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance fire & security works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
Dec 10, 2022
Full time
At Sovereign we are driven by our social purpose where our residents are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus. We have a great opportunity for a Works/Contracts Planner to join our busy Property Services Safety Team on a 12 month fixed term basis working from our Poole Office with flexibility to work from home a few days a week. As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance fire & security works to fit with the diaries of our trade staff and contractors. Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. To be successful you will need: Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology Experience of using a number of different computer systems Ability to manage your own work load Strong customer service focus Confident telephone manner Rewards package: £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to talk through your experience and what we might achieve together. Apply now and we can get in touch and tell you more. Come and be part of our exciting journey ahead.
Reliability Engineer (DAYS) - Manufacturing & Engineering - Bedford - Up to £48,000 About the Company Our client is a global manufacturer and supplier within the packaging industry who are looking for a Reliability Engineer to join their team in Bedfordshire.As Reliability Engineer, your role will be to define equipment criticality in relation to safety, productivity as well as the selection of appropriate asset care strategies and tactics. You will develop and manage the programme of equipment, inspections and repairs whilst effectively supporting the engineering team. Working closely with the Engineering Team to achieve targets in safety, production output, quality and cost. You will also work closely with the Engineering Planner/Scheduler you will identify and rectify issues whilst improving and maintaining high standards within Environment, Health & Safety, Housekeeping, Performance, Waste, Communication and Continuous Improvement.You will be key in supporting the Engineering Manager to deliver core key objectives and operational performance targets. Reliability Engineer - The Rewards Competitive salary Benefits Reliability Engineer - Requirements A Manufacturing background would be preferable but not essential Experience as a Reliability Engineer; defining preventative, predictive, corrective and breakdown engineering Excellent problem-solving skills, with the ability to conduct Root Cause Analysis on Assets Experience in implementing Continuous Improvement (CI) manufacturing practices Experience in using SAP and Microsoft Tools would be highly beneficial Reliability Engineer - Responsibilities Management of the Asset 'life-cycle' care program including routine preventive, predictive, corrective and breakdown engineering work and reporting the effectiveness of the team Identify, investigate and resolve any Reliability Engineering issues that arise Facilitating appropriate Root Cause Analysis studies to develop detailed improvement action plans Managing risk to accepted levels supporting the organisation's strategic objectives in the areas of environmental, health and safety, asset availability, quality and productivity Development and review of the maintenance program and systems by developing the implementation of performance measures metrics for and tracking KPI's Developing equipment strategies and tactics based on OEM recommendations supported by RCM based methodology and performance feedback Monitoring the effectiveness of preventative/predictive maintenance tactics in relation to increasing asset availability and reducing downtime Presentation and prioritisation of loss based on performance data directing focused effort on the most critical opportunities. Continually challenging and developing our process flows and methods of operating About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Dec 06, 2022
Full time
Reliability Engineer (DAYS) - Manufacturing & Engineering - Bedford - Up to £48,000 About the Company Our client is a global manufacturer and supplier within the packaging industry who are looking for a Reliability Engineer to join their team in Bedfordshire.As Reliability Engineer, your role will be to define equipment criticality in relation to safety, productivity as well as the selection of appropriate asset care strategies and tactics. You will develop and manage the programme of equipment, inspections and repairs whilst effectively supporting the engineering team. Working closely with the Engineering Team to achieve targets in safety, production output, quality and cost. You will also work closely with the Engineering Planner/Scheduler you will identify and rectify issues whilst improving and maintaining high standards within Environment, Health & Safety, Housekeeping, Performance, Waste, Communication and Continuous Improvement.You will be key in supporting the Engineering Manager to deliver core key objectives and operational performance targets. Reliability Engineer - The Rewards Competitive salary Benefits Reliability Engineer - Requirements A Manufacturing background would be preferable but not essential Experience as a Reliability Engineer; defining preventative, predictive, corrective and breakdown engineering Excellent problem-solving skills, with the ability to conduct Root Cause Analysis on Assets Experience in implementing Continuous Improvement (CI) manufacturing practices Experience in using SAP and Microsoft Tools would be highly beneficial Reliability Engineer - Responsibilities Management of the Asset 'life-cycle' care program including routine preventive, predictive, corrective and breakdown engineering work and reporting the effectiveness of the team Identify, investigate and resolve any Reliability Engineering issues that arise Facilitating appropriate Root Cause Analysis studies to develop detailed improvement action plans Managing risk to accepted levels supporting the organisation's strategic objectives in the areas of environmental, health and safety, asset availability, quality and productivity Development and review of the maintenance program and systems by developing the implementation of performance measures metrics for and tracking KPI's Developing equipment strategies and tactics based on OEM recommendations supported by RCM based methodology and performance feedback Monitoring the effectiveness of preventative/predictive maintenance tactics in relation to increasing asset availability and reducing downtime Presentation and prioritisation of loss based on performance data directing focused effort on the most critical opportunities. Continually challenging and developing our process flows and methods of operating About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy