Role - Regional Facilities Manager Location- Can be based London, Cambridgeshire, Bedfordshire, Hertfordshire Salary- The package for the role is 54,100- 56, 100 ( 49k- 51k base salary + 5100 car allowance) Your role as a Regional Facilities Manager: To ensure the consistent delivery of operational Facilities Management (FM) services across the regional portfolio, and the management of Health & Safety Risk ensuring full compliance across the portfolio. This role will line manage the regional team and manage a portfolio of investor properties. You will directly line manage 2 Senior FM's and oversee the full team of 7 Facilities professionals. Your duties and responsibilities as a Regional Facilities Manager: To manage the regional Facilities Management team and to act as focal point for all day to day operational matters within delegated region Responsible for Risk Management and Statutory Compliance and team's performance within region Responsible for ensuring operational consistency across the region and team according to the policy and the National FM business plan Ensure procurement of regional services is completed to a high standard Ensure the correct contract documentation and commercial terms are in place for each outsourced FM service Responsible for the performance measurement and management of regional contractor base according to SLA's and KPI's Ensure utility management and processes are adhered to and any issues are resolved with specified utility consultant Develop, mentor and coach teams within sector to maximise their personal and operational potential Manage regional Health & Safety and Risk performance through regular reporting and acting as regional lead during risk meetings with the Head of Health & Safety and Regional Heads Implementation of National FM standards and policies across regional team When required chair and lead regional team meetings Support Associate Director as client lead in terms of reporting, issue resolution and team performance. Where required attend client meetings Manage a portfolio of investor properties across region - these will usually consist of the more complex and challenging sites within the region that has line management responsibilities Mobilise and demobilise instructions into and out of the regional portfolio adhering to LSH process and procedure Prepare and manage budgets Lead, manage and develop the FM's and wider teams within region To formulate team development plans and the identification of talent/succession planning Lead and encourage the FM team to consistently achieve or exceed quality and management control standards, measured against SLA's and KPI's Provide technical advice and support to regional team Audit the FM services to ensure continuous improvement is achieved managing the regional team through complex change management programs and operational efficiency projects Responsible for undertaking data gathering exercises and providing regular project reporting to the regional Associate Director to ensure programs are on track according to project plans Accountable for driving a consistent approach to Facilities Management across the region and National Facilities Management structure Responsible for the completion of formal and documented monthly Contractor Management performance meetings, which will include a review of compliance with the service contract's SLA's, KPI's and commercial terms Identify works across regional team that should be managed in accordance with the requirements of the CDM regulations Provide support and mentoring to the regional team when required to ensure all instructed work that falls within CDM is captured, and the correct controls are put in place Support Associate Director in the production of sector performance reports and take appropriate action to ensure continuous improvement is achieved Management of risks and completion of site and team audits Assist the Associate Director in developing fee and submitting FM Fee proposals for investor and consultancy instructions Assist Associate Director in the completion of regular reviews of the FM fees within region to ensure the FM's time is recovered at all times and instructions remain profitable. To be successful in your role, you should have the following skills and experience: Significant operational management experience or background in related FM discipline Must hold as a minimum MIWFM and willing to work towards AssocRICS status (professional qualification to be gained within two years of appointment) Must hold a minimum of IOSH and prepared to complete NEBOSH Experience of managing multi-disciplined teams Cost control, variance and forecasting reporting Ability to manage multi-client portfolios Excellent understanding of risk management If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 13, 2025
Full time
Role - Regional Facilities Manager Location- Can be based London, Cambridgeshire, Bedfordshire, Hertfordshire Salary- The package for the role is 54,100- 56, 100 ( 49k- 51k base salary + 5100 car allowance) Your role as a Regional Facilities Manager: To ensure the consistent delivery of operational Facilities Management (FM) services across the regional portfolio, and the management of Health & Safety Risk ensuring full compliance across the portfolio. This role will line manage the regional team and manage a portfolio of investor properties. You will directly line manage 2 Senior FM's and oversee the full team of 7 Facilities professionals. Your duties and responsibilities as a Regional Facilities Manager: To manage the regional Facilities Management team and to act as focal point for all day to day operational matters within delegated region Responsible for Risk Management and Statutory Compliance and team's performance within region Responsible for ensuring operational consistency across the region and team according to the policy and the National FM business plan Ensure procurement of regional services is completed to a high standard Ensure the correct contract documentation and commercial terms are in place for each outsourced FM service Responsible for the performance measurement and management of regional contractor base according to SLA's and KPI's Ensure utility management and processes are adhered to and any issues are resolved with specified utility consultant Develop, mentor and coach teams within sector to maximise their personal and operational potential Manage regional Health & Safety and Risk performance through regular reporting and acting as regional lead during risk meetings with the Head of Health & Safety and Regional Heads Implementation of National FM standards and policies across regional team When required chair and lead regional team meetings Support Associate Director as client lead in terms of reporting, issue resolution and team performance. Where required attend client meetings Manage a portfolio of investor properties across region - these will usually consist of the more complex and challenging sites within the region that has line management responsibilities Mobilise and demobilise instructions into and out of the regional portfolio adhering to LSH process and procedure Prepare and manage budgets Lead, manage and develop the FM's and wider teams within region To formulate team development plans and the identification of talent/succession planning Lead and encourage the FM team to consistently achieve or exceed quality and management control standards, measured against SLA's and KPI's Provide technical advice and support to regional team Audit the FM services to ensure continuous improvement is achieved managing the regional team through complex change management programs and operational efficiency projects Responsible for undertaking data gathering exercises and providing regular project reporting to the regional Associate Director to ensure programs are on track according to project plans Accountable for driving a consistent approach to Facilities Management across the region and National Facilities Management structure Responsible for the completion of formal and documented monthly Contractor Management performance meetings, which will include a review of compliance with the service contract's SLA's, KPI's and commercial terms Identify works across regional team that should be managed in accordance with the requirements of the CDM regulations Provide support and mentoring to the regional team when required to ensure all instructed work that falls within CDM is captured, and the correct controls are put in place Support Associate Director in the production of sector performance reports and take appropriate action to ensure continuous improvement is achieved Management of risks and completion of site and team audits Assist the Associate Director in developing fee and submitting FM Fee proposals for investor and consultancy instructions Assist Associate Director in the completion of regular reviews of the FM fees within region to ensure the FM's time is recovered at all times and instructions remain profitable. To be successful in your role, you should have the following skills and experience: Significant operational management experience or background in related FM discipline Must hold as a minimum MIWFM and willing to work towards AssocRICS status (professional qualification to be gained within two years of appointment) Must hold a minimum of IOSH and prepared to complete NEBOSH Experience of managing multi-disciplined teams Cost control, variance and forecasting reporting Ability to manage multi-client portfolios Excellent understanding of risk management If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
- - About Safran Nacelles Ltd Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles; Promoting diversity and inclusion Developing skills and building opportunities Creating a trustworthy work place Promoting collaboration and mutual support Why not visit our website for more information on careers at Safran Careers At a glance Safran url removed What will I be doing ? To support the Operations team in delivering products on time and to the quality standards required by our customers. To continually reduce customer escapes, internal and external concessions and the overall cost of non-quality through the application of appropriate Quality and continuous improvement tools. To ensure compliance with internal processes and procedures and external customer and regulatory requirements. Maintain a clean, organised and safe working environment and organise 5S initiatives. To ensure adherence to the group Quality Management System and compliance to all Customer and regulatory requirements including EASA Part 21, EN 9100 and NADCAP. To prepare for and contribute to external audits with Customers and regulatory bodies. To schedule and manage product and process audits and any resultant non conformances and corrective actions. To develop and lead customer escape prevention plans. To develop and lead concession reduction plans. To apply key quality tools such as PFMEA, Gauge R&R, 8D, SPC and to support others in the application of these tools. Exceptional Company Benefits Competitive salary 37 hour working week over 4.5 days with a 1pm finish on Friday Flexi-time scheme that allows you to take two half days or one full day off per month 33 days annual leave inclusive of bank holidays Option to purchase an additional 5 days of annual leave 10% employer pension contribution 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange 4 x life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Group income protection scheme paying 50% of your salary in the event that you are too ill to work Support for your continuous professional development and career development Enhanced sickness, maternity, adoption and paternity leave Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch Option to purchase Safran shares with additional free shares from the Company Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy Cycles to work scheme Discounts on your high street purchases through our benefits platform Long Service awards providing you with a monetary award and additional annual leave Relaxed dress code on Fridays Support for flexible working Safran referral scheme - refer someone for a job and you may qualify for a 1,000 reward Hybrid working option Electric car charging points on site Enter a draw to win a Burnley Football Club hospitality match day experience Line manager leadership conference every 6 months Fully funded quarterly site team-building events What do you need from me? Engineering related Degree / HND, or equivalent experience Quality assurance experience in a technical and/or manufacturing environment. Experience of complex problem solving and the delivery of improvement projects Experience of the application of key quality tools (PFMEA, SPC, 8D, 6 Sigma) Good communication skills, both verbal and written Experience of Quality planning for the introduction of new products Experience of Aerospace quality standards and regulations Working knowledge of French while beneficial is not essential What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. -
Jun 13, 2025
Full time
- - About Safran Nacelles Ltd Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles; Promoting diversity and inclusion Developing skills and building opportunities Creating a trustworthy work place Promoting collaboration and mutual support Why not visit our website for more information on careers at Safran Careers At a glance Safran url removed What will I be doing ? To support the Operations team in delivering products on time and to the quality standards required by our customers. To continually reduce customer escapes, internal and external concessions and the overall cost of non-quality through the application of appropriate Quality and continuous improvement tools. To ensure compliance with internal processes and procedures and external customer and regulatory requirements. Maintain a clean, organised and safe working environment and organise 5S initiatives. To ensure adherence to the group Quality Management System and compliance to all Customer and regulatory requirements including EASA Part 21, EN 9100 and NADCAP. To prepare for and contribute to external audits with Customers and regulatory bodies. To schedule and manage product and process audits and any resultant non conformances and corrective actions. To develop and lead customer escape prevention plans. To develop and lead concession reduction plans. To apply key quality tools such as PFMEA, Gauge R&R, 8D, SPC and to support others in the application of these tools. Exceptional Company Benefits Competitive salary 37 hour working week over 4.5 days with a 1pm finish on Friday Flexi-time scheme that allows you to take two half days or one full day off per month 33 days annual leave inclusive of bank holidays Option to purchase an additional 5 days of annual leave 10% employer pension contribution 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange 4 x life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Group income protection scheme paying 50% of your salary in the event that you are too ill to work Support for your continuous professional development and career development Enhanced sickness, maternity, adoption and paternity leave Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch Option to purchase Safran shares with additional free shares from the Company Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy Cycles to work scheme Discounts on your high street purchases through our benefits platform Long Service awards providing you with a monetary award and additional annual leave Relaxed dress code on Fridays Support for flexible working Safran referral scheme - refer someone for a job and you may qualify for a 1,000 reward Hybrid working option Electric car charging points on site Enter a draw to win a Burnley Football Club hospitality match day experience Line manager leadership conference every 6 months Fully funded quarterly site team-building events What do you need from me? Engineering related Degree / HND, or equivalent experience Quality assurance experience in a technical and/or manufacturing environment. Experience of complex problem solving and the delivery of improvement projects Experience of the application of key quality tools (PFMEA, SPC, 8D, 6 Sigma) Good communication skills, both verbal and written Experience of Quality planning for the introduction of new products Experience of Aerospace quality standards and regulations Working knowledge of French while beneficial is not essential What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. -
Please note - Sponsorship is not available. You will need to have full rights to work in the UK without sponsorship either now or in the future. Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation. As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers' vital applications run continuously, perform optimally, and scale with business needs. Why do we have this role in the organization and why do we need to hire someone in this role : In this role you will be responsible for controlling and coordinating the company's service warehousing and inventory management activities. The inventory aspect revolves primarily around supervision of supply, storage and accessibility of items in order to insure an adequate supply without excessive oversupply, where the logistics aspect involves the integration of information, transportation, material handling, and packing between the point of origin and the point of consumption in order to meet the requirements of our customers. You will also proactively coordinate and deliver the requirements of the purchasing team. How success and optimal performance looks like in the first year: Processing of inbound and outbound goods. Maintain accuracy and integrity of stock holding. Pick and allocate component parts to sales orders / other demands. Organize and co-ordinate related transport logistics. To ensure the company maintains organized, clean and tidy yard areas as well as first class housekeeping in our warehouses. To ensure that the companies waste management collections and associated paperwork is being adhered to and that fuel samples are processes in a timely manner. Organize and process fuel samples. Create PO for spares as and when required. Investigate and resolve warehouse and stores queries as and when they arise. Any other task within your limitations that you may from time to time be called upon to perform. Interactions: Customers, Regional Operations teams, Management, CRM, Technical Support staff, Facilities, Finance, Product Operations & Suppliers. What will the person be expected to do to reach success & optimal performance Supervisor Assistance Provide your Supervisor with feedback on operational performance. Provide your Supervisor with feedback on financial performance. Report any problems, client complaints, to your line manager. Any other task within your limitations that you may from time to time be called upon to perform.
Jun 12, 2025
Full time
Please note - Sponsorship is not available. You will need to have full rights to work in the UK without sponsorship either now or in the future. Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation. As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers' vital applications run continuously, perform optimally, and scale with business needs. Why do we have this role in the organization and why do we need to hire someone in this role : In this role you will be responsible for controlling and coordinating the company's service warehousing and inventory management activities. The inventory aspect revolves primarily around supervision of supply, storage and accessibility of items in order to insure an adequate supply without excessive oversupply, where the logistics aspect involves the integration of information, transportation, material handling, and packing between the point of origin and the point of consumption in order to meet the requirements of our customers. You will also proactively coordinate and deliver the requirements of the purchasing team. How success and optimal performance looks like in the first year: Processing of inbound and outbound goods. Maintain accuracy and integrity of stock holding. Pick and allocate component parts to sales orders / other demands. Organize and co-ordinate related transport logistics. To ensure the company maintains organized, clean and tidy yard areas as well as first class housekeeping in our warehouses. To ensure that the companies waste management collections and associated paperwork is being adhered to and that fuel samples are processes in a timely manner. Organize and process fuel samples. Create PO for spares as and when required. Investigate and resolve warehouse and stores queries as and when they arise. Any other task within your limitations that you may from time to time be called upon to perform. Interactions: Customers, Regional Operations teams, Management, CRM, Technical Support staff, Facilities, Finance, Product Operations & Suppliers. What will the person be expected to do to reach success & optimal performance Supervisor Assistance Provide your Supervisor with feedback on operational performance. Provide your Supervisor with feedback on financial performance. Report any problems, client complaints, to your line manager. Any other task within your limitations that you may from time to time be called upon to perform.
Building a sustainable tomorrow BAM FM is recruiting an Operations Manager (Non-PFI). The Operations Manager is a key leadership role within the Facilities Management division, responsible for overseeing the delivery of high-quality services across a designated regional portfolio of contracts. Reporting to the Head of Operations, this role ensures operational efficiency, financial performance, and continuous improvement while fostering a culture of compliance, safety, and client satisfaction. Seeking a candidate ideally based in the south who will cover from Bedfordshire to all of the south and South West. You will be required to travel across our southern region. Your mission Working closely with the Head of Operations, the Operations Manager will drive best practices, ensure contractual obligations are met, and support the strategic objectives of the business. This role also requires close collaboration with key internal stakeholders including People, Finance, Technical Assurance, FM Systems, and FM Support Services to align operational delivery with broader business goals. Key Responsibilities: Operational Management & Performance: • Oversee the day-to-day management of a regional portfolio, ensuring contracts operate efficiently and in alignment with business objectives. • Ensure KPIs and SLAs are met or exceeded across all service lines. • Identify and implement improvements in service delivery to drive operational efficiency and excellence. • Work collaboratively with internal teams to ensure smooth and effective contract delivery. • Financial & Commercial Management: • Manage regional contract budgets, ensuring financial targets are met and costs are controlled. • Identify and implement cost-saving initiatives and value engineering opportunities. • Monitor debt management and ensure financial compliance within operational teams. Client & Stakeholder Engagement: • Act as the primary point of contact for key clients within the regional portfolio, ensuring strong relationships and high levels of service satisfaction. • Work with the Head of Operations and Business Development teams to support contract retention and growth opportunities. • Ensure client requirements and expectations are consistently met and exceeded. Safety & Compliance: • Ensure full compliance with all relevant health, safety, and environmental regulations. • Promote and enforce a strong safety culture across all contracts, in line with BAM's Everybody, Safe & Well, Everyday • Oversee operational risk management, ensuring policies and procedures are followed effectively. People Leadership & Development: • Lead, mentor, and develop a team of Contract Managers, ensuring high levels of engagement and performance. • Foster a high-performing, customer-focused culture within the team. • Support talent development, succession planning, and career progression initiatives. Continuous Improvement & Best Practises: • Identify and drive operational efficiencies and standardisation across contracts. • Support the implementation of innovation and best practices to enhance service delivery. • Work collaboratively with key stakeholders to drive improvements and share best practices. Who are we looking for? • Must possess extensive FM Experience. • Strong commercial acumen, with the ability to devise and manage P&L accounts. • Good negotiation skills at a senior level. • Proven track record in operational management in a similar environment. • People management experience within a diverse geographic and business environment. • Ability to interpret and utilise financial and commercial information. • Excellent people skills &communication skills. • Achieve set standards and operate to performance criteria; for example, health and safety, hygiene. • Self-motivated and able to work on own initiative within a team environment. • Experience of implementing processes and service standards. • Experience of working within a fast-paced corporate environment. • Excellent attention to detail. • Experience of working with multiple systems and platforms, for example, SharePoint and full Microsoft suite. • Experience of working within a fast-paced environment with multiple stakeholders. • Able to take a flexible approach to workload and prioritisation. What s in it for you? In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. Closing date for applications is Wednesday 28th May 2025
Jun 12, 2025
Full time
Building a sustainable tomorrow BAM FM is recruiting an Operations Manager (Non-PFI). The Operations Manager is a key leadership role within the Facilities Management division, responsible for overseeing the delivery of high-quality services across a designated regional portfolio of contracts. Reporting to the Head of Operations, this role ensures operational efficiency, financial performance, and continuous improvement while fostering a culture of compliance, safety, and client satisfaction. Seeking a candidate ideally based in the south who will cover from Bedfordshire to all of the south and South West. You will be required to travel across our southern region. Your mission Working closely with the Head of Operations, the Operations Manager will drive best practices, ensure contractual obligations are met, and support the strategic objectives of the business. This role also requires close collaboration with key internal stakeholders including People, Finance, Technical Assurance, FM Systems, and FM Support Services to align operational delivery with broader business goals. Key Responsibilities: Operational Management & Performance: • Oversee the day-to-day management of a regional portfolio, ensuring contracts operate efficiently and in alignment with business objectives. • Ensure KPIs and SLAs are met or exceeded across all service lines. • Identify and implement improvements in service delivery to drive operational efficiency and excellence. • Work collaboratively with internal teams to ensure smooth and effective contract delivery. • Financial & Commercial Management: • Manage regional contract budgets, ensuring financial targets are met and costs are controlled. • Identify and implement cost-saving initiatives and value engineering opportunities. • Monitor debt management and ensure financial compliance within operational teams. Client & Stakeholder Engagement: • Act as the primary point of contact for key clients within the regional portfolio, ensuring strong relationships and high levels of service satisfaction. • Work with the Head of Operations and Business Development teams to support contract retention and growth opportunities. • Ensure client requirements and expectations are consistently met and exceeded. Safety & Compliance: • Ensure full compliance with all relevant health, safety, and environmental regulations. • Promote and enforce a strong safety culture across all contracts, in line with BAM's Everybody, Safe & Well, Everyday • Oversee operational risk management, ensuring policies and procedures are followed effectively. People Leadership & Development: • Lead, mentor, and develop a team of Contract Managers, ensuring high levels of engagement and performance. • Foster a high-performing, customer-focused culture within the team. • Support talent development, succession planning, and career progression initiatives. Continuous Improvement & Best Practises: • Identify and drive operational efficiencies and standardisation across contracts. • Support the implementation of innovation and best practices to enhance service delivery. • Work collaboratively with key stakeholders to drive improvements and share best practices. Who are we looking for? • Must possess extensive FM Experience. • Strong commercial acumen, with the ability to devise and manage P&L accounts. • Good negotiation skills at a senior level. • Proven track record in operational management in a similar environment. • People management experience within a diverse geographic and business environment. • Ability to interpret and utilise financial and commercial information. • Excellent people skills &communication skills. • Achieve set standards and operate to performance criteria; for example, health and safety, hygiene. • Self-motivated and able to work on own initiative within a team environment. • Experience of implementing processes and service standards. • Experience of working within a fast-paced corporate environment. • Excellent attention to detail. • Experience of working with multiple systems and platforms, for example, SharePoint and full Microsoft suite. • Experience of working within a fast-paced environment with multiple stakeholders. • Able to take a flexible approach to workload and prioritisation. What s in it for you? In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. Closing date for applications is Wednesday 28th May 2025
About Us Formed in 2013, the Almero Student brand and national footprint has expanded year on year. The Almero team aim to create strong relationships with their students and ensure we provide a great place to study, sleep, make friends and be safe whilst enjoying the culture and benefits of their chosen city. As part of the wider Steyn Group, we work in partnership with our Investment, Asset Management and Development Teams acquiring generation 1 assets, overseeing refurbishment and repositioning the assets within the local market. Almero has 19 sites with a blend of HMO's and PBSA buildings with over 2200 rooms throughout the UK, with locations in Bristol, Newcastle, Exeter, Leeds, York, London, Manchester, Oxford, Nottingham and Birmingham. Almero Student offers a variety of affordable, well-managed accommodation providing the highest standards for students. About the Role The Head of Compliance and Facilities will oversee all compliance for Almero Student and work closely with Property Managers, Asset Management and Development Teams. This is a remote role with the successful candidate ideally located close to Birmingham/Midlands or Manchester. The role will involve frequent travel (at least monthly) to sites and the London Office. Access to access to transport links and/or a car are essential. Almero Student's aim is to provide best-in-class experiences for student residents living in our communities. We do this by putting people first - both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio. Duties and Responsibilities Develop, implement, and continuously improve health and safety policies, procedures, and protocols tailored to the unique requirements of purpose-built student accommodation, and any residential or commercial property. Collaborate with relevant stakeholders to create a culture of safety awareness and compliance across all levels of the organisation. Ability to utilise detailed technical building knowledge and analysis to support project delivery in new developments, existing buildings, and remediation projects, including Fire Risk Assessments, Legionella Risk Assessments, building defects, upgrading works, refurbishment projects, structural issues etc., to mitigate fire or other related risks. Provide necessary support to Regional and local Property Managers, providing training, advice and guidance to ensure the highest levels of compliance. Review and inspect potential new acquisitions to the portfolio and make necessary recommendations to Investment and Development Teams. Ensure a program of regular risk assessments, identifying potential hazards and recommending preventive measures to mitigate risks. Ensure effective investigation of incidents, accidents, and near-misses, and provide accurate performance reporting. Manage contractor safety programs, ensuring that external service providers adhere to our health and safety standards. Foster positive relationships with local authorities, regulatory bodies, and external partners to maintain a strong network within the industry. Conducting spot-checks to ensure compliance of all above company processes, in line with industry legislation. Monthly and Quarterly Ad-hoc reporting as and when required by Head of Student. Managing procurement to ensure best value and highest quality of service when appointing local and national contractors. Conducting regular site visits to check all properties are fully compliant. Maintaining expertise & knowledge of relevant legislation & trends in the building & student accommodation sectors to ensure systems & procedures remain current and compliant. Lead compliance strategy across all PBSA properties ensuring full adherence to all relevant UK legislation including (but not limited to): HMO legislation, regulations and requirement, Student Accommodation codes of practice and management including ANUK/Unipol National Codes, The Regulatory reform (Fire Safety) Order 2005, Fire Safety Act 2021, Fire Safety (England) Regulations 2022 Ensure compliance with the Building Safety Act and any applicable legislation and regulations including where required acting as a Principal Accountable Person. Essential Skills and Experience Experience of leading compliance for a multi-site organisation. Experience working with The Building Safety Act 2022 (BSA) particularly for high-rise residential buildings and dealing with the Golden Thread process. Have excellent numerical & analytical skills and significant compliance or auditing experience, ideally in the student accommodation or hospitality sector. Have demonstrable communication, data analysis and report writing skills & a passion for fostering compliance & delivering results. Be able to present data & reports to various stakeholders such as residence managers, auditors & directors, using appropriate language, media & content. Have knowledge & understanding of IT systems and software including Microsoft Office, property management systems, such as Meridian and StuRents. Be KPI results driven and able to present a trackable portfolio of defined successes. Company Benefits Private Medical Insurance Private Dental Insurance Enhanced Salary Sacrifice Pension Annual Wellbeing allowance Annual Performance Related Bonus Scheme Annual Salary Review Employee Matching Scheme Paid Volunteering Days Life Assurance Cyclescheme Referral Scheme Quarterly Engagement & Social Events Length of Service Awards
Jun 12, 2025
Full time
About Us Formed in 2013, the Almero Student brand and national footprint has expanded year on year. The Almero team aim to create strong relationships with their students and ensure we provide a great place to study, sleep, make friends and be safe whilst enjoying the culture and benefits of their chosen city. As part of the wider Steyn Group, we work in partnership with our Investment, Asset Management and Development Teams acquiring generation 1 assets, overseeing refurbishment and repositioning the assets within the local market. Almero has 19 sites with a blend of HMO's and PBSA buildings with over 2200 rooms throughout the UK, with locations in Bristol, Newcastle, Exeter, Leeds, York, London, Manchester, Oxford, Nottingham and Birmingham. Almero Student offers a variety of affordable, well-managed accommodation providing the highest standards for students. About the Role The Head of Compliance and Facilities will oversee all compliance for Almero Student and work closely with Property Managers, Asset Management and Development Teams. This is a remote role with the successful candidate ideally located close to Birmingham/Midlands or Manchester. The role will involve frequent travel (at least monthly) to sites and the London Office. Access to access to transport links and/or a car are essential. Almero Student's aim is to provide best-in-class experiences for student residents living in our communities. We do this by putting people first - both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio. Duties and Responsibilities Develop, implement, and continuously improve health and safety policies, procedures, and protocols tailored to the unique requirements of purpose-built student accommodation, and any residential or commercial property. Collaborate with relevant stakeholders to create a culture of safety awareness and compliance across all levels of the organisation. Ability to utilise detailed technical building knowledge and analysis to support project delivery in new developments, existing buildings, and remediation projects, including Fire Risk Assessments, Legionella Risk Assessments, building defects, upgrading works, refurbishment projects, structural issues etc., to mitigate fire or other related risks. Provide necessary support to Regional and local Property Managers, providing training, advice and guidance to ensure the highest levels of compliance. Review and inspect potential new acquisitions to the portfolio and make necessary recommendations to Investment and Development Teams. Ensure a program of regular risk assessments, identifying potential hazards and recommending preventive measures to mitigate risks. Ensure effective investigation of incidents, accidents, and near-misses, and provide accurate performance reporting. Manage contractor safety programs, ensuring that external service providers adhere to our health and safety standards. Foster positive relationships with local authorities, regulatory bodies, and external partners to maintain a strong network within the industry. Conducting spot-checks to ensure compliance of all above company processes, in line with industry legislation. Monthly and Quarterly Ad-hoc reporting as and when required by Head of Student. Managing procurement to ensure best value and highest quality of service when appointing local and national contractors. Conducting regular site visits to check all properties are fully compliant. Maintaining expertise & knowledge of relevant legislation & trends in the building & student accommodation sectors to ensure systems & procedures remain current and compliant. Lead compliance strategy across all PBSA properties ensuring full adherence to all relevant UK legislation including (but not limited to): HMO legislation, regulations and requirement, Student Accommodation codes of practice and management including ANUK/Unipol National Codes, The Regulatory reform (Fire Safety) Order 2005, Fire Safety Act 2021, Fire Safety (England) Regulations 2022 Ensure compliance with the Building Safety Act and any applicable legislation and regulations including where required acting as a Principal Accountable Person. Essential Skills and Experience Experience of leading compliance for a multi-site organisation. Experience working with The Building Safety Act 2022 (BSA) particularly for high-rise residential buildings and dealing with the Golden Thread process. Have excellent numerical & analytical skills and significant compliance or auditing experience, ideally in the student accommodation or hospitality sector. Have demonstrable communication, data analysis and report writing skills & a passion for fostering compliance & delivering results. Be able to present data & reports to various stakeholders such as residence managers, auditors & directors, using appropriate language, media & content. Have knowledge & understanding of IT systems and software including Microsoft Office, property management systems, such as Meridian and StuRents. Be KPI results driven and able to present a trackable portfolio of defined successes. Company Benefits Private Medical Insurance Private Dental Insurance Enhanced Salary Sacrifice Pension Annual Wellbeing allowance Annual Performance Related Bonus Scheme Annual Salary Review Employee Matching Scheme Paid Volunteering Days Life Assurance Cyclescheme Referral Scheme Quarterly Engagement & Social Events Length of Service Awards
People Partner position working for a leading Facilities Management Company Your new company Our client is the UK's leading facilities management and professional services company. With a strong track record and a commitment to excellence, the company partners with organisations across the public and private sectors to achieve strategic goals and create remarkable environments. Your new role We are seeking a passionate and innovative People Partner to work hand-in-hand with our client's operations teams and internal HR and ER teams. As a key member of the Technical FM Team, you will play a crucial role in propelling our People Strategies and Plans, aligning them with the company Objectives, Goals, Strategies, and Plans (OGSP).You will proactively partner with the Regional Account Managers and Director level across the Technical FM Regions to provide pragmatic and commercially focussed HR solutions. Alongside this, you will provide coaching and guidance on a variety of HR subjects to both managers and support with key client relations. You will also: Develop and implement the account strategy and people plans across larger Accounts in line with Business OGSP. Be a champion in EDI and culture development, including in pastoral support and employee engagement Provide commercially focused solutions for complex or escalated cases in partnership with the ER Support team. Develop ownership and involvement in Group and local people-focused projects to drive improvement. Strong communication and influencing skills to engage stakeholders and build robust relationships at all levels. Liaise with the Change Partnering team to support mobilisations across the Regions as required. Support the development and nurturing of talent and succession plans across the regions for leadership and critical roles. Monitor and evaluate people data and management information to assist with the compilation of monthly people reports What you'll need to succeed You will have proven experience in a Generalist HR advisory role within a high volume and fast paced business, ideally within the Technical industry. As an collaborative team player, you will be able to influence key decision makers, challenge professionally and building confident relationships with managers and the wider HR function. You'll also: Hold the ability to drive the HR agenda and influence stakeholders. Mobilisation and TUPE experience, but not essential. Confident and articulate communicator. Strong commitment to customer service; able to quickly establish credibility and build rapport and trust. Ability to deliver information to managers that may be difficult and challenging. Demonstrate understanding of the need for confidentiality. Ability to make own decisions and see them through to conclusion. Preferably CIPD qualified or working towards. Hold a full UK Driving License and be able to travel to client sites with possible overnight stays What you'll get in return In return, we are offering a salary of £45,000 - £52,000 depending on your experience level and a company EV car, with a mix of fantastic benefits from paid holiday through to discounts at a number of high street shops, private pension and healthcare, through a share save scheme and training opportunities with a leading Learning and Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jun 11, 2025
Full time
People Partner position working for a leading Facilities Management Company Your new company Our client is the UK's leading facilities management and professional services company. With a strong track record and a commitment to excellence, the company partners with organisations across the public and private sectors to achieve strategic goals and create remarkable environments. Your new role We are seeking a passionate and innovative People Partner to work hand-in-hand with our client's operations teams and internal HR and ER teams. As a key member of the Technical FM Team, you will play a crucial role in propelling our People Strategies and Plans, aligning them with the company Objectives, Goals, Strategies, and Plans (OGSP).You will proactively partner with the Regional Account Managers and Director level across the Technical FM Regions to provide pragmatic and commercially focussed HR solutions. Alongside this, you will provide coaching and guidance on a variety of HR subjects to both managers and support with key client relations. You will also: Develop and implement the account strategy and people plans across larger Accounts in line with Business OGSP. Be a champion in EDI and culture development, including in pastoral support and employee engagement Provide commercially focused solutions for complex or escalated cases in partnership with the ER Support team. Develop ownership and involvement in Group and local people-focused projects to drive improvement. Strong communication and influencing skills to engage stakeholders and build robust relationships at all levels. Liaise with the Change Partnering team to support mobilisations across the Regions as required. Support the development and nurturing of talent and succession plans across the regions for leadership and critical roles. Monitor and evaluate people data and management information to assist with the compilation of monthly people reports What you'll need to succeed You will have proven experience in a Generalist HR advisory role within a high volume and fast paced business, ideally within the Technical industry. As an collaborative team player, you will be able to influence key decision makers, challenge professionally and building confident relationships with managers and the wider HR function. You'll also: Hold the ability to drive the HR agenda and influence stakeholders. Mobilisation and TUPE experience, but not essential. Confident and articulate communicator. Strong commitment to customer service; able to quickly establish credibility and build rapport and trust. Ability to deliver information to managers that may be difficult and challenging. Demonstrate understanding of the need for confidentiality. Ability to make own decisions and see them through to conclusion. Preferably CIPD qualified or working towards. Hold a full UK Driving License and be able to travel to client sites with possible overnight stays What you'll get in return In return, we are offering a salary of £45,000 - £52,000 depending on your experience level and a company EV car, with a mix of fantastic benefits from paid holiday through to discounts at a number of high street shops, private pension and healthcare, through a share save scheme and training opportunities with a leading Learning and Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Director of Services Rotherham - Requirement to work at both our Rotherham and Barnsley offices £36k - £38k (dependent on experience) Full time 35 hours per week - This is a senior position and therefore occasional unsocial hours are a requisite of the role This is an exciting opportunity to become part of a vibrant, values-led organisation committed to making a meaningful difference in the lives of people across South Yorkshire. As we look ahead to a future of strategic growth and increasing demand for our services, we are seeking an exceptional leader who shares our passion for mental health, innovation, and impact. You ll be joining a close-knit, supportive team at a pivotal time in our journey, where your contributions will directly shape service delivery, staff development, and long-term sustainability. Summary Rotherham and Barnsley Mind is an independent local provider of high-quality mental health services in Rotherham, Barnsley, and its surrounding areas. Following the launch of our new Strategy, Rotherham and Barnsley Mind is now looking eagerly ahead to the future. To support our continued impact and growth, we are looking to appoint a Director of Services to work closely with the CEO, ensuring that we effectively deliver our vision, ambition, and strategic objectives. The Role The main responsibilities of the role include: Strategic Leadership: Develop and implement operational plans aligned with the charity's vision, ambition, strategic objectives. Service Management: Oversee the delivery of mental health services, ensuring they meet quality standards and address the needs of beneficiaries. Team Coordination: Lead and support staff, including service leads, volunteers, and other team members, fostering a collaborative, inclusive, and positive work environment. Stakeholder Engagement: Build and maintain strong two-way operational relationships with commissioners, NHS professionals, and other key stakeholders and partners to enhance service delivery and growth. Budget and Resource Management: Manage budgets effectively, ensuring financial sustainability and cost-efficiency. Work closely with the Business Development Officer. Compliance and Governance: Ensure adherence to legal regulations, safeguarding policies, organisational standards, and compliance with all associated regulations. Project Oversight: Manage and oversee projects, including fundraising initiatives and community programs, to increase the charity's impact. Human Resources: Overseeing recruitment, onboarding, and employee records, as well as managing holiday and sick leave. Health & Safety: Updating policies, conducting risk assessments, and ensuring a safe working environment. IT and Facilities Management: Managing IT systems, office premises, and supplies. The Candidate At Rotherham and Barnsley Mind, we foster a workplace culture grounded in kindness, trust, and collaboration. You will be joining a leadership team where your voice matters, and your growth is supported. Our ideal candidate will have experience of working within the charity sector, but not essential. What You ll Bring: Clear operational leadership and direction. Exceptional operational, business, and people development experience. A positive attitude towards work, with the capacity to be creative, innovative, and continually motivates and inspires. The ability to ensure services meet or exceed all KPIs and other organisational measures. The experience to support Service Leads/Managers, and staff to develop, and improve the monitoring, evaluation, and reporting on individual and departmental performance. A dedication to foster positive working relationships between all departments. Demonstratable and highly effective networking, partnership, advocacy and negotiating skills. An ability to influence successful operational relationships with key stakeholders and potential commercial partners. Experience of managing executive and non-executive board level discussions and meetings. Influence and credibility as a trusted operational leader. An appreciation and understanding of national, regional, and local needs and priorities (knowledge of South Yorkshire is desirable). Importantly, the successful candidate will embody the values of Rotherham and Barnsley Mind and effectively support the CEO. Quality of service and operational excellence when implementing the new strategy will ensure that we leave a legacy for decades to come. How to Apply Recruiting a Director of Services is critical which is why we are pleased to have appointed Jim Lord of the iWonder Group to help us through the process. Apply today with an up-to-date CV with your preferred contact details and Jim will then be in contact to discuss next steps. Closing date for applicants Thursday, 10th of July 2025 at 4pm Interviews: Stage 1 Interviews will take place week commencing 21 July 2025 Stage 2 interviews will take place week commencing 28 July 2025 Rotherham and Barnsley Mind is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Rotherham and Barnsley Mind is also committed to the safeguarding of vulnerable groups.
Jun 11, 2025
Full time
Director of Services Rotherham - Requirement to work at both our Rotherham and Barnsley offices £36k - £38k (dependent on experience) Full time 35 hours per week - This is a senior position and therefore occasional unsocial hours are a requisite of the role This is an exciting opportunity to become part of a vibrant, values-led organisation committed to making a meaningful difference in the lives of people across South Yorkshire. As we look ahead to a future of strategic growth and increasing demand for our services, we are seeking an exceptional leader who shares our passion for mental health, innovation, and impact. You ll be joining a close-knit, supportive team at a pivotal time in our journey, where your contributions will directly shape service delivery, staff development, and long-term sustainability. Summary Rotherham and Barnsley Mind is an independent local provider of high-quality mental health services in Rotherham, Barnsley, and its surrounding areas. Following the launch of our new Strategy, Rotherham and Barnsley Mind is now looking eagerly ahead to the future. To support our continued impact and growth, we are looking to appoint a Director of Services to work closely with the CEO, ensuring that we effectively deliver our vision, ambition, and strategic objectives. The Role The main responsibilities of the role include: Strategic Leadership: Develop and implement operational plans aligned with the charity's vision, ambition, strategic objectives. Service Management: Oversee the delivery of mental health services, ensuring they meet quality standards and address the needs of beneficiaries. Team Coordination: Lead and support staff, including service leads, volunteers, and other team members, fostering a collaborative, inclusive, and positive work environment. Stakeholder Engagement: Build and maintain strong two-way operational relationships with commissioners, NHS professionals, and other key stakeholders and partners to enhance service delivery and growth. Budget and Resource Management: Manage budgets effectively, ensuring financial sustainability and cost-efficiency. Work closely with the Business Development Officer. Compliance and Governance: Ensure adherence to legal regulations, safeguarding policies, organisational standards, and compliance with all associated regulations. Project Oversight: Manage and oversee projects, including fundraising initiatives and community programs, to increase the charity's impact. Human Resources: Overseeing recruitment, onboarding, and employee records, as well as managing holiday and sick leave. Health & Safety: Updating policies, conducting risk assessments, and ensuring a safe working environment. IT and Facilities Management: Managing IT systems, office premises, and supplies. The Candidate At Rotherham and Barnsley Mind, we foster a workplace culture grounded in kindness, trust, and collaboration. You will be joining a leadership team where your voice matters, and your growth is supported. Our ideal candidate will have experience of working within the charity sector, but not essential. What You ll Bring: Clear operational leadership and direction. Exceptional operational, business, and people development experience. A positive attitude towards work, with the capacity to be creative, innovative, and continually motivates and inspires. The ability to ensure services meet or exceed all KPIs and other organisational measures. The experience to support Service Leads/Managers, and staff to develop, and improve the monitoring, evaluation, and reporting on individual and departmental performance. A dedication to foster positive working relationships between all departments. Demonstratable and highly effective networking, partnership, advocacy and negotiating skills. An ability to influence successful operational relationships with key stakeholders and potential commercial partners. Experience of managing executive and non-executive board level discussions and meetings. Influence and credibility as a trusted operational leader. An appreciation and understanding of national, regional, and local needs and priorities (knowledge of South Yorkshire is desirable). Importantly, the successful candidate will embody the values of Rotherham and Barnsley Mind and effectively support the CEO. Quality of service and operational excellence when implementing the new strategy will ensure that we leave a legacy for decades to come. How to Apply Recruiting a Director of Services is critical which is why we are pleased to have appointed Jim Lord of the iWonder Group to help us through the process. Apply today with an up-to-date CV with your preferred contact details and Jim will then be in contact to discuss next steps. Closing date for applicants Thursday, 10th of July 2025 at 4pm Interviews: Stage 1 Interviews will take place week commencing 21 July 2025 Stage 2 interviews will take place week commencing 28 July 2025 Rotherham and Barnsley Mind is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Rotherham and Barnsley Mind is also committed to the safeguarding of vulnerable groups.
Red Sky Personnel is Looking for a Regional Account Manager Location: Gatwick / Crawley / Southeast - Field-Based Salary: £40,000 + Company Vehicle Contract Type: Full-Time, Permanent Hours: 40 hours per week - field-based, with early mornings, evenings, and occasional weekends as required We're looking for a Regional Account Manager to join us in the Crawley/Gatwick area . If you enjoy being out on-site, meeting people, solving problems, and getting things done, this could be the role for you. You'll be supported by a Service Manager who handles the day-to-day operations, so you can focus on building strong client relationships. We need someone who's hands-on, proactive, and truly cares about doing a great job-not someone who passes off the work and takes the credit. Our Account Managers are supported by a dedicated Service Manager -the "Doer"-so you'll have the time and space to truly own the client relationship . We are looking for someone who has a real passion for cleaning, someone who can communicate at different levels. What You'll Be Doing Lead and motivate site teams to deliver consistently high service standards Own the client relationship - be their go-to person, not just a name on an email Work across a mixed client base (Blue & White Collar), adapting your approach accordingly Regularly visit client sites to ensure operational delivery meets expectations Monitor budgets and performance KPIs, ensuring targets are met Identify opportunities for account growth and service improvement Uphold company procedures and promote a culture of safety, integrity, and excellence What We're Looking For Proven multi-site experience in cleaning, facilities management, hospitality or related support services A true leader who inspires, supports, and gets the best out of people Strong commercial mindset - you understand how to manage budgets, track performance, and drive profitability Confident communicator who can switch effortlessly between boardroom discussions and frontline chats Willingness to go beyond the 9-5 - flexible with your time to meet client and operational needs Based in or near Crawley/Gatwick , with easy access to client sites Full UK driving licence Willingness to undergo and pass an Enhanced DBS (we'll cover the cost) Must also pass a credit check (as some clients are in the banking sector)
Jun 10, 2025
Full time
Red Sky Personnel is Looking for a Regional Account Manager Location: Gatwick / Crawley / Southeast - Field-Based Salary: £40,000 + Company Vehicle Contract Type: Full-Time, Permanent Hours: 40 hours per week - field-based, with early mornings, evenings, and occasional weekends as required We're looking for a Regional Account Manager to join us in the Crawley/Gatwick area . If you enjoy being out on-site, meeting people, solving problems, and getting things done, this could be the role for you. You'll be supported by a Service Manager who handles the day-to-day operations, so you can focus on building strong client relationships. We need someone who's hands-on, proactive, and truly cares about doing a great job-not someone who passes off the work and takes the credit. Our Account Managers are supported by a dedicated Service Manager -the "Doer"-so you'll have the time and space to truly own the client relationship . We are looking for someone who has a real passion for cleaning, someone who can communicate at different levels. What You'll Be Doing Lead and motivate site teams to deliver consistently high service standards Own the client relationship - be their go-to person, not just a name on an email Work across a mixed client base (Blue & White Collar), adapting your approach accordingly Regularly visit client sites to ensure operational delivery meets expectations Monitor budgets and performance KPIs, ensuring targets are met Identify opportunities for account growth and service improvement Uphold company procedures and promote a culture of safety, integrity, and excellence What We're Looking For Proven multi-site experience in cleaning, facilities management, hospitality or related support services A true leader who inspires, supports, and gets the best out of people Strong commercial mindset - you understand how to manage budgets, track performance, and drive profitability Confident communicator who can switch effortlessly between boardroom discussions and frontline chats Willingness to go beyond the 9-5 - flexible with your time to meet client and operational needs Based in or near Crawley/Gatwick , with easy access to client sites Full UK driving licence Willingness to undergo and pass an Enhanced DBS (we'll cover the cost) Must also pass a credit check (as some clients are in the banking sector)
Barrow-in-Furness, Lancaster, Leyland, Liverpool, Manchester, Millom, Preston, Rochdale, Warrington, Wigan, Wilmslow Region North West Closing Date 22-Aug-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 6297 Descriptions & requirements Please note, if you are successful in the recruitment process, you will be added to the merit list for the campaign. We will then appoint candidates asArea Property Operations Managerposts become available. This will be based on merit order and your location preference. Your location preference will be captured during the application process. Please note that this campaign is open to both prison and probation locations. When selecting a location, use sites with 'HMP' in the name for prison locations, and those with 'JCO' or 'JSS' for probation bases. Please be advised, that being successful in the recruitment process and being placed on the merit list does not guarantee an offer of employment. Please note that the application window for this campaign remains open until August 2025. However, we will be reviewing applications and conducting regular screening, interviewing, and onboarding procedures throughout the duration of the campaign. Please note that we have roles available across the North West region. However, we have requirements in HMP Manchester and HMP Garth. Therefore, we would like to encourage applicants to apply for this role who are interested in these above listed locations.Also, please be aware that HMP Manchester and HMP Garth are classified as Long-Term High Security establishments. The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.Our job is to manage one of the most diverse and complex estates in Government - hosted by the Ministry of Justice (MoJ).The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm's Length Bodies. MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams.We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone.We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate. We continue to deliver new ways of working across our portfolio - leading on the scale and pace of activity for central government - proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate. Team Overview Are you looking for a high profile, unique, exciting and challenging opportunity to join an award-winning Property Services (PS) team that works in collaboration and partnership with our customers and suppliers? We work on a varied portfolio across the Ministry of Justice and Home Office estate, providing property services to HM Prison and Probation Service, Ministry ofJustice headquarters and supporting theHomeOfficeand itsdepartments such as Border Force within the ports and airports. We provide both Hard and Soft Services across the UK, through our integrated supply chains to provide the best possibleproperty servicessupport. PS is a challenging environment in which to work, with interdependencies between the customers, suppliers and users of the estate.It requires good leadership, collaboration and excellent drive and determination. The candidate should be a self-starter, good leader, have personal resilience and excellent customer engagement skills. You will be required to deliver at pace and demonstrate effective application of service delivery management, skills, tools and techniques. If you have the passion, enthusiasm and skill to be the best Facilities Manager, then joining the Ministry of Justice Property Directorate PS Team is the place for you. Area Property Operational Managers (APOMS) are responsible for working directly with clients and suppliers, including on regular site visits, to ensure efficient and effective delivery of hard and soft FM services for their portfolio. This is a key contract management role requiring specialist knowledge, with responsibility for overseeing the delivery of the contract and works projects, for defining projects and for technical and statutory assurance. APOMs work alongside Property Operational Managers (POMs) and report directly to Regional Property Operational Managers (RPOMs) for their region. The properties allocated to the role and sometimes the account it focusses on can sometimes be altered over time to meet business demand, providing excellent development opportunities for the post holder. Job Description, Duties and Responsibilities Responsibilities will include the following: Service Management : Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime Manage day-to-day the contracts across a number of sites within a region through MI data and visual inspections of sites, includingchecking that work carried out by contractors is in accordance with the contract in terms of quality, compliance and specification and were appropriate contractors adhere to local and national security strategies. Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements Understand the priorities of stakeholders and how they fit into plans and activities Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly. Monitor to ensure they are being addressed and ensure mitigation plans and risk register are in place and maintained. Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary Follow the schedule of visits for each asset (to be agreed with RPOM) to discuss performance, issues and update on work orders Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety, business resilience and the provision of fit for purpose accommodation to meet customer needs Ensure that you follow fire risk assessment procedures Ensure that actions relating to inspections and audits are delivered through the contract. Work with the technical team, MI and reporting procedures to enable audit, assurance and validation of service delivery including taking accountability for carrying out site audits to departmentally agreed frequency and managing actions that arise from these to ensure statutory, mandatory and contractual compliance Where it applies, manage the transition to the delivery of services to new contracts and operating models. Identify the requirement for project works, including contributing to business cases, bids and the procurement process. Oversee the delivery of works projects on sites within your portfolio. Ensure that waste management/recycling, energy management and biodiversity sustainability strategies are in place and adhered to by contractors. Liaise with MoJ Property on the planning and delivery of new builds, refurbishments and change of use across the sites, adhering to statutory planning and legislation. Customer Management: Act as the client's first point of contact. Report MI data on contract performance. Engage through site visits, regular communication and running or attending client engagement meetings as appropriate Understand the wider strategic needs and priorities of clients and how they are incorporated into plans and activities Manage supplier issues and complaints to resolution, escalating to RPOMs where necessary Encourage, recognise and share innovative ideas and improvements from customers and other stakeholders Where required, work with the supplier to contribute to the preparation of site contingency and emergency plans and ensure implementation. Support operational emergencies by providing technical management assistance and support. Develop strong relationships with suppliers Engage with the supply chain to ensure that contracts provide satisfactory delivery and to drive value for money in accordance with business targets Conduct weekly interfaces with suppliers to escalate issues and scrutinise performance Manage issues to resolution and escalate where necessary to RPOMs Encourage, recognise and share innovative ideas and improvements from both suppliers and other stakeholders People & Resource Management: Independently monitor your progress and work towards fulfilling objectives within your own development plan . click apply for full job details
Jun 10, 2025
Full time
Barrow-in-Furness, Lancaster, Leyland, Liverpool, Manchester, Millom, Preston, Rochdale, Warrington, Wigan, Wilmslow Region North West Closing Date 22-Aug-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 6297 Descriptions & requirements Please note, if you are successful in the recruitment process, you will be added to the merit list for the campaign. We will then appoint candidates asArea Property Operations Managerposts become available. This will be based on merit order and your location preference. Your location preference will be captured during the application process. Please note that this campaign is open to both prison and probation locations. When selecting a location, use sites with 'HMP' in the name for prison locations, and those with 'JCO' or 'JSS' for probation bases. Please be advised, that being successful in the recruitment process and being placed on the merit list does not guarantee an offer of employment. Please note that the application window for this campaign remains open until August 2025. However, we will be reviewing applications and conducting regular screening, interviewing, and onboarding procedures throughout the duration of the campaign. Please note that we have roles available across the North West region. However, we have requirements in HMP Manchester and HMP Garth. Therefore, we would like to encourage applicants to apply for this role who are interested in these above listed locations.Also, please be aware that HMP Manchester and HMP Garth are classified as Long-Term High Security establishments. The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.Our job is to manage one of the most diverse and complex estates in Government - hosted by the Ministry of Justice (MoJ).The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm's Length Bodies. MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams.We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone.We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate. We continue to deliver new ways of working across our portfolio - leading on the scale and pace of activity for central government - proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate. Team Overview Are you looking for a high profile, unique, exciting and challenging opportunity to join an award-winning Property Services (PS) team that works in collaboration and partnership with our customers and suppliers? We work on a varied portfolio across the Ministry of Justice and Home Office estate, providing property services to HM Prison and Probation Service, Ministry ofJustice headquarters and supporting theHomeOfficeand itsdepartments such as Border Force within the ports and airports. We provide both Hard and Soft Services across the UK, through our integrated supply chains to provide the best possibleproperty servicessupport. PS is a challenging environment in which to work, with interdependencies between the customers, suppliers and users of the estate.It requires good leadership, collaboration and excellent drive and determination. The candidate should be a self-starter, good leader, have personal resilience and excellent customer engagement skills. You will be required to deliver at pace and demonstrate effective application of service delivery management, skills, tools and techniques. If you have the passion, enthusiasm and skill to be the best Facilities Manager, then joining the Ministry of Justice Property Directorate PS Team is the place for you. Area Property Operational Managers (APOMS) are responsible for working directly with clients and suppliers, including on regular site visits, to ensure efficient and effective delivery of hard and soft FM services for their portfolio. This is a key contract management role requiring specialist knowledge, with responsibility for overseeing the delivery of the contract and works projects, for defining projects and for technical and statutory assurance. APOMs work alongside Property Operational Managers (POMs) and report directly to Regional Property Operational Managers (RPOMs) for their region. The properties allocated to the role and sometimes the account it focusses on can sometimes be altered over time to meet business demand, providing excellent development opportunities for the post holder. Job Description, Duties and Responsibilities Responsibilities will include the following: Service Management : Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime Manage day-to-day the contracts across a number of sites within a region through MI data and visual inspections of sites, includingchecking that work carried out by contractors is in accordance with the contract in terms of quality, compliance and specification and were appropriate contractors adhere to local and national security strategies. Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements Understand the priorities of stakeholders and how they fit into plans and activities Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly. Monitor to ensure they are being addressed and ensure mitigation plans and risk register are in place and maintained. Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary Follow the schedule of visits for each asset (to be agreed with RPOM) to discuss performance, issues and update on work orders Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety, business resilience and the provision of fit for purpose accommodation to meet customer needs Ensure that you follow fire risk assessment procedures Ensure that actions relating to inspections and audits are delivered through the contract. Work with the technical team, MI and reporting procedures to enable audit, assurance and validation of service delivery including taking accountability for carrying out site audits to departmentally agreed frequency and managing actions that arise from these to ensure statutory, mandatory and contractual compliance Where it applies, manage the transition to the delivery of services to new contracts and operating models. Identify the requirement for project works, including contributing to business cases, bids and the procurement process. Oversee the delivery of works projects on sites within your portfolio. Ensure that waste management/recycling, energy management and biodiversity sustainability strategies are in place and adhered to by contractors. Liaise with MoJ Property on the planning and delivery of new builds, refurbishments and change of use across the sites, adhering to statutory planning and legislation. Customer Management: Act as the client's first point of contact. Report MI data on contract performance. Engage through site visits, regular communication and running or attending client engagement meetings as appropriate Understand the wider strategic needs and priorities of clients and how they are incorporated into plans and activities Manage supplier issues and complaints to resolution, escalating to RPOMs where necessary Encourage, recognise and share innovative ideas and improvements from customers and other stakeholders Where required, work with the supplier to contribute to the preparation of site contingency and emergency plans and ensure implementation. Support operational emergencies by providing technical management assistance and support. Develop strong relationships with suppliers Engage with the supply chain to ensure that contracts provide satisfactory delivery and to drive value for money in accordance with business targets Conduct weekly interfaces with suppliers to escalate issues and scrutinise performance Manage issues to resolution and escalate where necessary to RPOMs Encourage, recognise and share innovative ideas and improvements from both suppliers and other stakeholders People & Resource Management: Independently monitor your progress and work towards fulfilling objectives within your own development plan . click apply for full job details
Requisition ID: 58612 Position Type: FT Permanent Workplace Arrangement: About the role We have a great opportunity for a Quality Specialist to join us, at our site in Coleraine. This is an exciting role, working within the quality team and alongside the wider supply chain, production and lab teams on site to ensure food safety, quality and regulatory compliance. It would suit someone with previous quality experience, looking for an opportunity to develop their career further. Hours of Work - Typically, Monday - Friday. There is a requirement for flexibility to cover weekend hours as required and project specific requirements. About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. What you'll be doing You will be responsible for the process verification and control of non-conformity overarching processes. This includes but is not limited to: Conducting food safety risk assessments Delivery of high standards of plant hygiene which will include, training, hygiene verification & validation Manage food safety aspects of projects such as equipment modification/relocation and optimizing operational efficiencies. Set the standards for testing methods Confirm results on internal systems to ensure customer compliance Process and equipment verification. The role also involves the following overarching QSHE processes: FSQ Processes, HACCP, Standards, Templates Regional FSQ KPI Setting & Execution Employee Engagement Process Equipment inspections Risk Management/Compliance Assurance Quality Internal audits Monthly Hygiene Audits Training to include - sampling techniques/best practice, swabbing techniques & ATP Technical support to include - Positive release and support and cover for colleagues within the department What you can bring to the role A relevant qualification in Science, Food Science, Biochemistry or equivalent HACCP Training Food manufacturing experience Attention to detail coupled with strong problem solving ability Team focus -strong Interpersonal skills Excellent verbal and written communication skills Proficient in the use of MS Office tools A demonstrated numerical ability to record, interpret and analyse key process data Ability to adapt to a fast paced environment with changing requirements Internal auditing experience would be beneficial Experience of working with retailers would be beneficial Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers .
Jun 09, 2025
Full time
Requisition ID: 58612 Position Type: FT Permanent Workplace Arrangement: About the role We have a great opportunity for a Quality Specialist to join us, at our site in Coleraine. This is an exciting role, working within the quality team and alongside the wider supply chain, production and lab teams on site to ensure food safety, quality and regulatory compliance. It would suit someone with previous quality experience, looking for an opportunity to develop their career further. Hours of Work - Typically, Monday - Friday. There is a requirement for flexibility to cover weekend hours as required and project specific requirements. About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. What you'll be doing You will be responsible for the process verification and control of non-conformity overarching processes. This includes but is not limited to: Conducting food safety risk assessments Delivery of high standards of plant hygiene which will include, training, hygiene verification & validation Manage food safety aspects of projects such as equipment modification/relocation and optimizing operational efficiencies. Set the standards for testing methods Confirm results on internal systems to ensure customer compliance Process and equipment verification. The role also involves the following overarching QSHE processes: FSQ Processes, HACCP, Standards, Templates Regional FSQ KPI Setting & Execution Employee Engagement Process Equipment inspections Risk Management/Compliance Assurance Quality Internal audits Monthly Hygiene Audits Training to include - sampling techniques/best practice, swabbing techniques & ATP Technical support to include - Positive release and support and cover for colleagues within the department What you can bring to the role A relevant qualification in Science, Food Science, Biochemistry or equivalent HACCP Training Food manufacturing experience Attention to detail coupled with strong problem solving ability Team focus -strong Interpersonal skills Excellent verbal and written communication skills Proficient in the use of MS Office tools A demonstrated numerical ability to record, interpret and analyse key process data Ability to adapt to a fast paced environment with changing requirements Internal auditing experience would be beneficial Experience of working with retailers would be beneficial Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers .
Job Description Summary Location: London (The Westworks) Relocation Support: This role is based in London (The Westworks). Novartis is unable to offer relocation support: please only apply if accessible. About the Role As a Customer Experience Manager, you will play a pivotal role in enhancing customer satisfaction and driving brand loyalty. Your efforts will directly impact how customers perceive and interact with our brand, ensuring they have a seamless and positive experience at every touchpoint. By leading the development of promotional activities and collaborating with cross-functional teams, you will help shape the future of our customer engagement strategies. This is an exciting opportunity to make a significant difference in the lives of our customers and contribute to the growth of our brand. Job Description Key Responsibilities Prepare content for Integrated Brand Teams and Launch Teams to ensure cohesive brand messaging. Execute, monitor, and analyze agreed tactical plans to ensure brand growth. Lead the development of promotional activities in line with internal SOPs and Code of Conduct guidelines. Monitor and control brand budgets, forecasts, and expenses to evaluate cost effectiveness and results. Identify market insights and opportunities through customer interactions. Execute central and regional marketing activities to support brand objectives. Monitor product performance and external environment, taking corrective actions as needed. Collaborate with Marketing and Medical teams to maximize activities and identify specific needs for each patient segment within the assigned territory. Essential Requirements Proven cross-cultural experience to effectively manage diverse teams and customer interactions. Strong project management skills to oversee and execute marketing initiatives. Expertise in operations management and execution to ensure smooth implementation of strategies. Excellent agility and adaptability to respond to changing market conditions and customer needs. Proficiency in digital marketing to enhance brand presence and customer engagement. In-depth understanding of the healthcare sector to align marketing strategies with industry standards. Desirable Requirements Strong influencing skills to effectively drive marketing strategies and initiatives. Experience in stakeholder management to build and maintain strategic partnerships. Commitment to Diversity: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Why Novartis? Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: You'll receive: Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: Skills Desired Agility, Asset Management, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Marketing Strategy, Negotiation Skills, Operational Excellence, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships
Jun 08, 2025
Full time
Job Description Summary Location: London (The Westworks) Relocation Support: This role is based in London (The Westworks). Novartis is unable to offer relocation support: please only apply if accessible. About the Role As a Customer Experience Manager, you will play a pivotal role in enhancing customer satisfaction and driving brand loyalty. Your efforts will directly impact how customers perceive and interact with our brand, ensuring they have a seamless and positive experience at every touchpoint. By leading the development of promotional activities and collaborating with cross-functional teams, you will help shape the future of our customer engagement strategies. This is an exciting opportunity to make a significant difference in the lives of our customers and contribute to the growth of our brand. Job Description Key Responsibilities Prepare content for Integrated Brand Teams and Launch Teams to ensure cohesive brand messaging. Execute, monitor, and analyze agreed tactical plans to ensure brand growth. Lead the development of promotional activities in line with internal SOPs and Code of Conduct guidelines. Monitor and control brand budgets, forecasts, and expenses to evaluate cost effectiveness and results. Identify market insights and opportunities through customer interactions. Execute central and regional marketing activities to support brand objectives. Monitor product performance and external environment, taking corrective actions as needed. Collaborate with Marketing and Medical teams to maximize activities and identify specific needs for each patient segment within the assigned territory. Essential Requirements Proven cross-cultural experience to effectively manage diverse teams and customer interactions. Strong project management skills to oversee and execute marketing initiatives. Expertise in operations management and execution to ensure smooth implementation of strategies. Excellent agility and adaptability to respond to changing market conditions and customer needs. Proficiency in digital marketing to enhance brand presence and customer engagement. In-depth understanding of the healthcare sector to align marketing strategies with industry standards. Desirable Requirements Strong influencing skills to effectively drive marketing strategies and initiatives. Experience in stakeholder management to build and maintain strategic partnerships. Commitment to Diversity: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Why Novartis? Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: You'll receive: Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: Skills Desired Agility, Asset Management, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Marketing Strategy, Negotiation Skills, Operational Excellence, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships
Design Center Development Manager - Global Role Location: Global (Extensive Travel Required) Position Type: Full-Time, Permanent About Kronospan Kronospan is a global leader in the production of wood-based panels, delivering innovative solutions that enhance living spaces and commercial environments. Our products can be used in a variety of settings, from external wall cladding to furniture that you will find in nearly every hotel, home and retail outlet globally. We pride ourselves on being at the forefront of our industry, setting trends and developing a comprehensive product portfolio to support all global markets. Main Duties and Responsibilities Kronospan are seeking an enthusiastic and dynamic individual to spearhead the development of our Design Centers worldwide. We have already established our Design Centers in Sofia, Bucharest, Barcelona, Casablanca, Istanbul, London, Athens and Salzburg. This opportunity will provide a high-impact, global role that offers extensive travel and the opportunity to shape the future of our brand's presence in the specification, architectural and design industries. As the Design Center Development Manager, you will be responsible for overseeing the entire lifecycle of our Design Centers, from identifying and securing prime real estate locations, to managing renovations and building operations, as well as ensuring the spaces are continually updated with the latest product samples, design ranges, and decor. You will be a key figure in ensuring our Design Centers inspire Architects and Designers globally to incorporate our products into their projects. Key Responsibilities: Global Expansion: Help grow our network of Design Centers across multiple regions and markets. Identify key locations and manage all aspects of real estate acquisition. Real Estate & Permitting: Take ownership of the process of purchasing real estate, securing necessary permits, and obtaining planning permission for the Design Center properties. Project Management: Oversee the entire development and renovation process, including contracting the necessary teams for design, construction, and fit-out of the spaces. Ensure projects are delivered on time and within budget. Team Leadership & Training: Lead the recruitment, training, and management of Design Center staff. Ensure all locations are staffed with knowledgeable and enthusiastic personnel who can effectively showcase our products to the design community. Ongoing Maintenance & Updates: Support and develop the spaces alongside the local Design Center teams to ensuring high standards are kept throughout. Inspiration Hub: Curate Design Centers as an inspirational hub for Architects, Designers, and industry professionals. Ensure the space showcases our products in innovative ways that highlight their relevance for a variety of local, regional, national, and global projects. Requirements: Industry Experience: Extensive experience in retail chain development (e.g. fashion outlets, airport retail, coffee shops) or commercial real estate development, with a strong understanding of property ownership and management. Real Estate Expertise: A keen sense for identifying ideal real estate locations and an understanding of the intricacies of leasing, purchasing, and developing commercial properties globally. Interior Design Knowledge: Strong background or interest in interior design, with a solid understanding of aesthetics and the ability to visualise and implement creative spaces that reflect the brand's identity. Project Management: Proven experience in managing complex projects with cross-functional teams. Ability to oversee both high-level strategy and day-to-day execution. Global Mindset: A willingness and ability to carry out extensive travel, working across different countries and cultures. Ability to manage global operations while respecting local market nuances. Leadership: Strong leadership capabilities, including experience in hiring, training, and leading teams. Ability to motivate and inspire teams to meet and exceed goals. Innovative & Strategic: Proactive, innovative, and strategic thinker who can bring creative solutions to design and operational challenges. What We Offer: Global Exposure: Be part of a fast-growing, international brand and play a pivotal role in shaping the future of our Design Centers. Travel Opportunities: Extensive global travel to our Design Centers and manufacturing facilities around the world, providing unique exposure to international markets and cultures. Career Growth: Opportunity to grow within a rapidly expanding organisation with the potential to make a significant impact. Competitive Compensation: Attractive salary and bonus, with travel allowances and other perks dependant on the candidate s country of origin. Click apply and you will be taken to our careers site to complete your application.
Jun 07, 2025
Full time
Design Center Development Manager - Global Role Location: Global (Extensive Travel Required) Position Type: Full-Time, Permanent About Kronospan Kronospan is a global leader in the production of wood-based panels, delivering innovative solutions that enhance living spaces and commercial environments. Our products can be used in a variety of settings, from external wall cladding to furniture that you will find in nearly every hotel, home and retail outlet globally. We pride ourselves on being at the forefront of our industry, setting trends and developing a comprehensive product portfolio to support all global markets. Main Duties and Responsibilities Kronospan are seeking an enthusiastic and dynamic individual to spearhead the development of our Design Centers worldwide. We have already established our Design Centers in Sofia, Bucharest, Barcelona, Casablanca, Istanbul, London, Athens and Salzburg. This opportunity will provide a high-impact, global role that offers extensive travel and the opportunity to shape the future of our brand's presence in the specification, architectural and design industries. As the Design Center Development Manager, you will be responsible for overseeing the entire lifecycle of our Design Centers, from identifying and securing prime real estate locations, to managing renovations and building operations, as well as ensuring the spaces are continually updated with the latest product samples, design ranges, and decor. You will be a key figure in ensuring our Design Centers inspire Architects and Designers globally to incorporate our products into their projects. Key Responsibilities: Global Expansion: Help grow our network of Design Centers across multiple regions and markets. Identify key locations and manage all aspects of real estate acquisition. Real Estate & Permitting: Take ownership of the process of purchasing real estate, securing necessary permits, and obtaining planning permission for the Design Center properties. Project Management: Oversee the entire development and renovation process, including contracting the necessary teams for design, construction, and fit-out of the spaces. Ensure projects are delivered on time and within budget. Team Leadership & Training: Lead the recruitment, training, and management of Design Center staff. Ensure all locations are staffed with knowledgeable and enthusiastic personnel who can effectively showcase our products to the design community. Ongoing Maintenance & Updates: Support and develop the spaces alongside the local Design Center teams to ensuring high standards are kept throughout. Inspiration Hub: Curate Design Centers as an inspirational hub for Architects, Designers, and industry professionals. Ensure the space showcases our products in innovative ways that highlight their relevance for a variety of local, regional, national, and global projects. Requirements: Industry Experience: Extensive experience in retail chain development (e.g. fashion outlets, airport retail, coffee shops) or commercial real estate development, with a strong understanding of property ownership and management. Real Estate Expertise: A keen sense for identifying ideal real estate locations and an understanding of the intricacies of leasing, purchasing, and developing commercial properties globally. Interior Design Knowledge: Strong background or interest in interior design, with a solid understanding of aesthetics and the ability to visualise and implement creative spaces that reflect the brand's identity. Project Management: Proven experience in managing complex projects with cross-functional teams. Ability to oversee both high-level strategy and day-to-day execution. Global Mindset: A willingness and ability to carry out extensive travel, working across different countries and cultures. Ability to manage global operations while respecting local market nuances. Leadership: Strong leadership capabilities, including experience in hiring, training, and leading teams. Ability to motivate and inspire teams to meet and exceed goals. Innovative & Strategic: Proactive, innovative, and strategic thinker who can bring creative solutions to design and operational challenges. What We Offer: Global Exposure: Be part of a fast-growing, international brand and play a pivotal role in shaping the future of our Design Centers. Travel Opportunities: Extensive global travel to our Design Centers and manufacturing facilities around the world, providing unique exposure to international markets and cultures. Career Growth: Opportunity to grow within a rapidly expanding organisation with the potential to make a significant impact. Competitive Compensation: Attractive salary and bonus, with travel allowances and other perks dependant on the candidate s country of origin. Click apply and you will be taken to our careers site to complete your application.
Core Role: This is a "hands-on" role with staff reporting. The ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM and CSR(s) to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager, and the management team. Work as one team with your CSM/CSR(s) to deliver targets - including opening, closing, and daily check standards. Ensure the Centre building/facilities meet the expected high standards at all times. Support client move-in/move-out procedures and turnaround of vacant offices/meeting rooms with full completion of associated paperwork/administration & AML compliance. Ensure preparation and maintenance of client files. Oversee CSR(s) in handling customer/visitor enquiries professionally. Assist in secretarial/administrative tasks, customer invoicing, and payment follow-ups. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Perform regular housekeeping checks to maintain a professional Centre environment. Liaise with suppliers for maintenance works and cost control. Manage purchasing and Centre stock control, including Purchase Orders. Be trained in AV equipment and handle IT/Telephony queries (liaising with Silver Lining) using the Orega portal where applicable. Provide administrative support to the CSM and sales support to the Regional Sales Manager. Liaise with building management teams to ensure smooth relationships. CSR Supervision Manage the daily and weekly tasks of the team, ensuring all responsibilities are covered and high standards are met. Lead the morning team meeting. Handle telecoms enquiries, including moves, changes, faults, and data records upkeep. Ensure empty offices are set up according to company show standards. Assist in client move-in processes (managing inventories, issuing keys & passes). Conduct Quality Standards Audit monthly to ensure adherence to company standards. Oversee CSR(s) on a day-to-day basis and manage the Centre/CSR(s) in the absence of the CSM. Conduct 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with CSR(s) and provide feedback to the CSM and HR manager. Manage rota scheduling to allow development time for CSR(s). Support training and personal development for junior staff. Ensure compliance with Health & Safety policies, including Fire Risk Assessments, PAT testing, and Weekly Fire Testing. Finance Manage invoicing, including prebilling, billing, invoicing & account queries, direct debit collections, and debt collection. Liaise with the CSM for credit note queries. Sales and Marketing Conduct Centre tours to support the CSM and ensure CSR(s) are trained to handle tours independently. Ensure CSR(s) understand key aspects of Orega Licence Agreements, including terms & conditions and special conditions. Maintain adherence to Orega brand guidelines in signage, emails, and branded documents. Health & Safety Ensure team members understand their legal responsibility for health and safety and adopt safe working practices. Complete all relevant EdApp training courses. Essential Skills, Experience & Qualifications 2-3 years of outstanding customer relationship skills. 1-2 years of experience engaging in influencing client renewals and general finance (preferred). 1-2 years of experience in a commercial environment with strong knowledge of service operations. Willingness to take on a team manager role. Ability to demonstrate systems monitoring and compliance. Strong communication and presentation skills. People-oriented and confident in engaging with customers. Excellent influencing skills and a positive attitude. Computer literate with a willingness to learn and train others in IT/Telephony. Strong planning and organizational skills. Outgoing, enthusiastic, honest, and confident. Proficient in Microsoft Office. Strong team player with supervisory experience. Confident in interacting with a range of clients up to Board level. Ability to multitask and work proactively. Sensitive to multicultural environments with effective interpersonal skills. Ability to perform under pressure. Professional in handling customer/visitor enquiries. Strong initiative, attention to detail, and organizational skills. Limits of Authority No authority to appoint, discipline, or dismiss employees. No authority to approve annual leave and absence. No authority to commit Orega to spending beyond agreed limits. No authority to sign agreements or contracts. Authority to suggest process/procedure improvements in consultation with the CSM. The Assistant Customer Services Manager should be competent in the following Orega processes: PMI Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Operate IRIS Opening and Closing building procedures Health & Safety As Orega continues to grow, we strive to ensure that our culture remains vibrant and outstanding. Our core values have a huge impact on our business, the way we interact with each other and the work environments we work in.
Jun 06, 2025
Full time
Core Role: This is a "hands-on" role with staff reporting. The ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM and CSR(s) to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager, and the management team. Work as one team with your CSM/CSR(s) to deliver targets - including opening, closing, and daily check standards. Ensure the Centre building/facilities meet the expected high standards at all times. Support client move-in/move-out procedures and turnaround of vacant offices/meeting rooms with full completion of associated paperwork/administration & AML compliance. Ensure preparation and maintenance of client files. Oversee CSR(s) in handling customer/visitor enquiries professionally. Assist in secretarial/administrative tasks, customer invoicing, and payment follow-ups. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Perform regular housekeeping checks to maintain a professional Centre environment. Liaise with suppliers for maintenance works and cost control. Manage purchasing and Centre stock control, including Purchase Orders. Be trained in AV equipment and handle IT/Telephony queries (liaising with Silver Lining) using the Orega portal where applicable. Provide administrative support to the CSM and sales support to the Regional Sales Manager. Liaise with building management teams to ensure smooth relationships. CSR Supervision Manage the daily and weekly tasks of the team, ensuring all responsibilities are covered and high standards are met. Lead the morning team meeting. Handle telecoms enquiries, including moves, changes, faults, and data records upkeep. Ensure empty offices are set up according to company show standards. Assist in client move-in processes (managing inventories, issuing keys & passes). Conduct Quality Standards Audit monthly to ensure adherence to company standards. Oversee CSR(s) on a day-to-day basis and manage the Centre/CSR(s) in the absence of the CSM. Conduct 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with CSR(s) and provide feedback to the CSM and HR manager. Manage rota scheduling to allow development time for CSR(s). Support training and personal development for junior staff. Ensure compliance with Health & Safety policies, including Fire Risk Assessments, PAT testing, and Weekly Fire Testing. Finance Manage invoicing, including prebilling, billing, invoicing & account queries, direct debit collections, and debt collection. Liaise with the CSM for credit note queries. Sales and Marketing Conduct Centre tours to support the CSM and ensure CSR(s) are trained to handle tours independently. Ensure CSR(s) understand key aspects of Orega Licence Agreements, including terms & conditions and special conditions. Maintain adherence to Orega brand guidelines in signage, emails, and branded documents. Health & Safety Ensure team members understand their legal responsibility for health and safety and adopt safe working practices. Complete all relevant EdApp training courses. Essential Skills, Experience & Qualifications 2-3 years of outstanding customer relationship skills. 1-2 years of experience engaging in influencing client renewals and general finance (preferred). 1-2 years of experience in a commercial environment with strong knowledge of service operations. Willingness to take on a team manager role. Ability to demonstrate systems monitoring and compliance. Strong communication and presentation skills. People-oriented and confident in engaging with customers. Excellent influencing skills and a positive attitude. Computer literate with a willingness to learn and train others in IT/Telephony. Strong planning and organizational skills. Outgoing, enthusiastic, honest, and confident. Proficient in Microsoft Office. Strong team player with supervisory experience. Confident in interacting with a range of clients up to Board level. Ability to multitask and work proactively. Sensitive to multicultural environments with effective interpersonal skills. Ability to perform under pressure. Professional in handling customer/visitor enquiries. Strong initiative, attention to detail, and organizational skills. Limits of Authority No authority to appoint, discipline, or dismiss employees. No authority to approve annual leave and absence. No authority to commit Orega to spending beyond agreed limits. No authority to sign agreements or contracts. Authority to suggest process/procedure improvements in consultation with the CSM. The Assistant Customer Services Manager should be competent in the following Orega processes: PMI Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Operate IRIS Opening and Closing building procedures Health & Safety As Orega continues to grow, we strive to ensure that our culture remains vibrant and outstanding. Our core values have a huge impact on our business, the way we interact with each other and the work environments we work in.
Shawbrook Bank is seeking an experienced Senior Real Estate Portfolio Manager to join our dedicated Portfolio Management team responsible for actively managing credit risk across our £6bn+ Real Estate portfolio, including Buy to Let, Bridging, and Commercial Investment assets. This is a key position within a team that will own the credit and in-life client relationship. The successful candidate will play a vital role in maintaining portfolio quality, identifying emerging risks, and ensuring regulatory compliance. Key Responsibilities Contribute to the active management of Shawbrook's extensive Real Estate portfolio, ensuring optimal performance and risk mitigation Maintain high standards of risk management across Credit, Operational and Conduct Risk domains Manage existing client relationships, including regular engagement and site visits when required Conduct comprehensive portfolio monitoring, including Early Warning Indicator (EWI) tracking, customer MI analysis, and covenant compliance Complete all Annual Reviews, coordinating with Business Development Manager (BDM) and Relationship Manager (RM) teams Establish and review 12-month forward-looking Umbrella Limits as part of the annual review process Perform active portfolio monitoring for trends, concentrations, and regional variances Conduct detailed market analysis, sub-sector reviews, and horizon scanning to identify regulatory impacts on the portfolio Monitor portfolio performance and exposure against policy limits Promptly communicate and escalate potential issues/risks through appropriate channels Support the development and enhancement of the overall risk management framework Manage all performing cases, workingwith the NPL team for under-performing and non-performing loans The Person Circa 5 years' relevant experience, ideally from within a banking or lending environment, with afocus on residential and commercial real estate Significant client relationship experience within Real Estate Experience in structuring and executing transactions and risk management. Strong analytical skills, including advanced knowledge of Excel Strong understanding and analysis of Management Informationand Financial Accounts. Good knowledge of real estate lending structures, including familiaritywith legal documentation Thorough comprehension of credit risk management and credit administration The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Jun 06, 2025
Full time
Shawbrook Bank is seeking an experienced Senior Real Estate Portfolio Manager to join our dedicated Portfolio Management team responsible for actively managing credit risk across our £6bn+ Real Estate portfolio, including Buy to Let, Bridging, and Commercial Investment assets. This is a key position within a team that will own the credit and in-life client relationship. The successful candidate will play a vital role in maintaining portfolio quality, identifying emerging risks, and ensuring regulatory compliance. Key Responsibilities Contribute to the active management of Shawbrook's extensive Real Estate portfolio, ensuring optimal performance and risk mitigation Maintain high standards of risk management across Credit, Operational and Conduct Risk domains Manage existing client relationships, including regular engagement and site visits when required Conduct comprehensive portfolio monitoring, including Early Warning Indicator (EWI) tracking, customer MI analysis, and covenant compliance Complete all Annual Reviews, coordinating with Business Development Manager (BDM) and Relationship Manager (RM) teams Establish and review 12-month forward-looking Umbrella Limits as part of the annual review process Perform active portfolio monitoring for trends, concentrations, and regional variances Conduct detailed market analysis, sub-sector reviews, and horizon scanning to identify regulatory impacts on the portfolio Monitor portfolio performance and exposure against policy limits Promptly communicate and escalate potential issues/risks through appropriate channels Support the development and enhancement of the overall risk management framework Manage all performing cases, workingwith the NPL team for under-performing and non-performing loans The Person Circa 5 years' relevant experience, ideally from within a banking or lending environment, with afocus on residential and commercial real estate Significant client relationship experience within Real Estate Experience in structuring and executing transactions and risk management. Strong analytical skills, including advanced knowledge of Excel Strong understanding and analysis of Management Informationand Financial Accounts. Good knowledge of real estate lending structures, including familiaritywith legal documentation Thorough comprehension of credit risk management and credit administration The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Principal People Recruitment
Lutterworth, Leicestershire
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
Jun 06, 2025
Full time
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
Principal People Recruitment
Kingswood, Gloucestershire
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
Jun 06, 2025
Full time
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
Jun 06, 2025
Full time
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
Principal People Recruitment
Anslow, Staffordshire
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
Jun 06, 2025
Full time
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK s most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen s Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment. The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH s operational excellence. Key Responsibilities: Lead on strategic property, asset and housing operations across all regions Deliver transformation projects including systems, compliance and performance Drive high-quality, people-centred service delivery in a multicultural environment Ensure compliance with legislation and embed stock condition and internal control systems Collaborate with the CEO, senior team and Board to shape ACH s future What We re Looking For: Strong experience in asset/property management, housing or facilities services Proven leadership in fast-paced, values-driven organisations Comfortable balancing strategic oversight with hands-on delivery Experience in social housing, supported housing or regulated services A people-focused leader, passionate about operational excellence and transformation The Package: 25 days holiday + bank holidays Travel expenses paid + EV salary sacrifice scheme Annual training allowance Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support Access to Jive Health EAP & frequent staff retreats. If this role is of interest, please apply today!
About The Role At GRAHAM, we're committed to being an employer of choice, where your individuality is celebrated, and your growth is our priority. We believe in creating an environment where you can thrive, knowing that your contributions make a difference. As one of the UK & Ireland's leading Facilities Management providers, we go beyond managing spaces - we enhance environments that positively impact communities. With partnerships spanning universities, healthcare institutions, and local authorities, we're dedicated to creating lasting change. As our company continues to grow, with a £1bn+ annual turnover, we're looking for talented Contracts Managers who are ready to step up and help shape our future success. Location: Liverpool Contract Type: Full-Time, Permanent Salary: Competitive Reporting to: Regional Contracts Manager Division: Facilities Management What We Offer You : At GRAHAM, we believe that when you thrive, we thrive. That's why we offer more than just a competitive salary - we provide a comprehensive benefits package that supports your well-being, growth, and work-life balance. Generous Time Off : Enjoy up to 36 days of paid annual leave to recharge and spend time on what matters most. Strong Financial Security : Secure your future with an excellent company pension scheme and free Life Assurance (6x your annual salary). Health & Wellness Focus : Access free BUPA health assessments and enjoy exclusive discounts on private healthcare, gym memberships, and even free annual flu jabs. Support When You Need It : Take advantage of our Employee Assistance and Health & Wellbeing programs, designed to help you succeed both at work and at home. Career Development: We're committed to your growth, offering ongoing training and development opportunities to help you advance your career. Peace of Mind : Receive free will advice and access to our legal benefits to ensure you and your family are protected. As a Contracts Manager at GRAHAM, you'll be at the forefront of delivering exceptional service across the Council Estate, overseeing planned and reactive maintenance along with minor works. This is your chance to step into a leadership role where your problem-solving skills and strategic thinking will be essential in driving best-in-class service. You will be the face of our operations, ensuring contract compliance, managing teams, and nurturing relationships with clients. You'll lead from the front, inspiring your team to meet and exceed expectations, while fostering a culture of excellence. If you're a self-starter with a passion for client satisfaction and a commitment to innovation, this is the perfect role for you. Key Responsibilities: Build Strong Relationships: Develop and maintain excellent working relationships with client estate management teams, stakeholders, and internal departments to deliver outstanding service. Lead the Team: Oversee and motivate local site management teams and direct labor, ensuring productivity and contract compliance. Drive Improvement: Collaborate with senior management to implement change management processes that enhance contract performance and service delivery. Exceed Expectations: Monitor and optimize contract performance to achieve all SLA and KPI targets. Manage Emergencies: Take charge of emergency repairs, critical incidents, and temporary services to ensure minimal disruption to client operations. Ensure Excellence: Lead the charge on health and safety standards, maintaining GRAHAM's reputation for operational excellence. Lead with Insight: Oversee budgets, prepare detailed reports, and drive performance reviews to ensure continuous improvement and financial success This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. About You What We're Looking For: We're looking for candidates who are not just experienced but driven by a desire to succeed and make a positive impact. You'll be a natural leader with a knack for building relationships and solving complex problems. Your ability to navigate challenging situations with composure and strategic thinking will be key to thriving in this role. Essential Requirements: Minimum of 3 years' experience in a Facilities Management role. HND/HNC qualification in Building Services or equivalent. Proven experience with mechanical, electrical, or HVAC services in FM contracts. A strong grasp of contract performance and commercial knowledge. Excellent communication and leadership skills, with the ability to inspire teams and build lasting relationships with clients. Experience in managing contract budgets and maximizing supply chain performance. Proven track record with the ability to meet project objectives within designated constraints . Desirable Qualifications: Familiarity with performance deductions and payment mechanisms. IOSH or equivalent health and safety certification. Project management experience in Mechanical/Electrical/HVAC/Building fabric Experience in mobilisation of contracts Ready to make an impact with a company that values and invests in its people? Apply today to join GRAHAM and be part of a team that is dedicated to your growth and well-being. Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. Access NI Privacy Notice can be viewed at : AccessNI Privacy Notice Department of Justice (justice-ni.gov.uk) About Us GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier. Energised by continued growth, and boasting an annual turnover in excess of £1bn+ per annum, we're committed to investing in our people and creating the conditions for them to excel. We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are: Building Fabric and Mechanical & Electrical (M&E) Maintenance Services Projects and Minor Works Compliance Services Fire and Security Services Energy Services Traffic Management
Jun 06, 2025
Full time
About The Role At GRAHAM, we're committed to being an employer of choice, where your individuality is celebrated, and your growth is our priority. We believe in creating an environment where you can thrive, knowing that your contributions make a difference. As one of the UK & Ireland's leading Facilities Management providers, we go beyond managing spaces - we enhance environments that positively impact communities. With partnerships spanning universities, healthcare institutions, and local authorities, we're dedicated to creating lasting change. As our company continues to grow, with a £1bn+ annual turnover, we're looking for talented Contracts Managers who are ready to step up and help shape our future success. Location: Liverpool Contract Type: Full-Time, Permanent Salary: Competitive Reporting to: Regional Contracts Manager Division: Facilities Management What We Offer You : At GRAHAM, we believe that when you thrive, we thrive. That's why we offer more than just a competitive salary - we provide a comprehensive benefits package that supports your well-being, growth, and work-life balance. Generous Time Off : Enjoy up to 36 days of paid annual leave to recharge and spend time on what matters most. Strong Financial Security : Secure your future with an excellent company pension scheme and free Life Assurance (6x your annual salary). Health & Wellness Focus : Access free BUPA health assessments and enjoy exclusive discounts on private healthcare, gym memberships, and even free annual flu jabs. Support When You Need It : Take advantage of our Employee Assistance and Health & Wellbeing programs, designed to help you succeed both at work and at home. Career Development: We're committed to your growth, offering ongoing training and development opportunities to help you advance your career. Peace of Mind : Receive free will advice and access to our legal benefits to ensure you and your family are protected. As a Contracts Manager at GRAHAM, you'll be at the forefront of delivering exceptional service across the Council Estate, overseeing planned and reactive maintenance along with minor works. This is your chance to step into a leadership role where your problem-solving skills and strategic thinking will be essential in driving best-in-class service. You will be the face of our operations, ensuring contract compliance, managing teams, and nurturing relationships with clients. You'll lead from the front, inspiring your team to meet and exceed expectations, while fostering a culture of excellence. If you're a self-starter with a passion for client satisfaction and a commitment to innovation, this is the perfect role for you. Key Responsibilities: Build Strong Relationships: Develop and maintain excellent working relationships with client estate management teams, stakeholders, and internal departments to deliver outstanding service. Lead the Team: Oversee and motivate local site management teams and direct labor, ensuring productivity and contract compliance. Drive Improvement: Collaborate with senior management to implement change management processes that enhance contract performance and service delivery. Exceed Expectations: Monitor and optimize contract performance to achieve all SLA and KPI targets. Manage Emergencies: Take charge of emergency repairs, critical incidents, and temporary services to ensure minimal disruption to client operations. Ensure Excellence: Lead the charge on health and safety standards, maintaining GRAHAM's reputation for operational excellence. Lead with Insight: Oversee budgets, prepare detailed reports, and drive performance reviews to ensure continuous improvement and financial success This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. About You What We're Looking For: We're looking for candidates who are not just experienced but driven by a desire to succeed and make a positive impact. You'll be a natural leader with a knack for building relationships and solving complex problems. Your ability to navigate challenging situations with composure and strategic thinking will be key to thriving in this role. Essential Requirements: Minimum of 3 years' experience in a Facilities Management role. HND/HNC qualification in Building Services or equivalent. Proven experience with mechanical, electrical, or HVAC services in FM contracts. A strong grasp of contract performance and commercial knowledge. Excellent communication and leadership skills, with the ability to inspire teams and build lasting relationships with clients. Experience in managing contract budgets and maximizing supply chain performance. Proven track record with the ability to meet project objectives within designated constraints . Desirable Qualifications: Familiarity with performance deductions and payment mechanisms. IOSH or equivalent health and safety certification. Project management experience in Mechanical/Electrical/HVAC/Building fabric Experience in mobilisation of contracts Ready to make an impact with a company that values and invests in its people? Apply today to join GRAHAM and be part of a team that is dedicated to your growth and well-being. Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. Access NI Privacy Notice can be viewed at : AccessNI Privacy Notice Department of Justice (justice-ni.gov.uk) About Us GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier. Energised by continued growth, and boasting an annual turnover in excess of £1bn+ per annum, we're committed to investing in our people and creating the conditions for them to excel. We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are: Building Fabric and Mechanical & Electrical (M&E) Maintenance Services Projects and Minor Works Compliance Services Fire and Security Services Energy Services Traffic Management
City of Derby Academy is a proud member of QEGSMAT. The Trust's values are for students to 'Question, Explore; Give; and Succeed'. Our exceptional staff, strong leadership, motivated children, as well as excellent facilities, provide the successful formula for this. Head of History Head of History Ref: SCH-QM- day(s) remaining Establishment: City of Derby Academy Location: Sinfin, Derby, DE24 3AR Salary: MPS/UPS + TLR 2.2 Department: Teaching Staff Job Type: Full Time Closing Date:15/06/:00 Interview Date: w/c 23rd June 2025 Start Date: September 2025 Additional Information Contract Type: Permanent Contract Term: AYR - All year round Hours per Week: 32.50 Weeks per Year: 52.143 Pay Grade: MPS/ UPS- £31,650 - £49,084 The Role PURPOSE OF THE POST: Lead, manage and develop the History curriculum across all year groups; Accountable for the attainment and progress of all students and discrete groups of learners, including Eligible, EAL and SEND students, across all year groups within the department; Monitor and support student progress within History, in conjunction with the SLT link; Monitor, develop and enhance the teaching practice of others; Promote the development of students' academic, moral, social, personal and cultural education through the consistent and fair implementation of the academy's values and expectations; Contribute to the provision of an appropriately broad, balanced, relevant and differentiated curriculum for students studying across all specific year groups, in accordance with the aims of the school and the curricular policies determined by the QEGSMAT, Local Governing Body and Headteacher; Play a full part in the life of the school community, to support its distinctive ethos and to encourage and ensure staff and students follow this example; Help to lead the department and school in fostering an attitude of positivity towards History MAIN DUTIES Teaching Duties Undertake an appropriate programme of teaching in accordance with the duties of a teacher (Ref: Job Description - Teacher); Engage actively in continuing professional development and the appraisal process. Pastoral Duties Be a Form Tutor and to carry out the duties associated with that role as outlined in the generic Teacher's Job Description, including supporting the Head of Year in monitoring and maintaining student progress, behaviour and attendance; Contribute to PSHE and Character Education within the Academy's Wellbeing framework; Ensure behaviour and rewards are implemented in the curriculum area so that effective learning can take place; Support the Emergency Call Out and Duty rotas as appropriate; Liaise with Progress Leaders and monitor positives and negatives, lesson removal and Emergency call out logs within the curriculum area and identify where support is required in order to maintain behaviour standards. Curriculum and Assessment Assist with the development and delivery of the curriculum across all year groups, including the development of appropriate schemes of work, resources, and departmental guidance documents relating to teaching, learning and assessment; Ensure continuity of student learning and progress within the curriculum within a linear assessment model across all specific year groups, including the review and selection of appropriate exam boards and specifications; Develop and enhance appropriate assessments and criteria linked to the subject-specific knowledge, skills and understanding expected of students to facilitate their progress; Keep up to date with and respond to national, regional and local initiatives within the curriculum, including changes associated with new exam specification content and assessment; Assist with the development and implementation of whole-school initiatives and strategies, including literacy and numeracy, across the curriculum. Staff Deployment, Development and Recruitment Oversee the day-to-day management, timetabling and deployment of staff within the designated curriculum area; Act as a positive role model, promote teamwork and motivate staff to ensure effective working relations; Ensure the efficient and effective deployment of support staff, cover supervisors and supply within the curriculum area, ensuring that appropriate cover is set in the during staff absence; Work with the member of the Leadership Team to ensure curricular events are calendared and to arrange appropriate cover; Manage the performance of staff and conduct appraisal reviews within the designated curriculum area in accordance with academy guidelines; Work with the Leadership Team Line Manager to ensure that staff development needs are identified and that appropriate programmes are designed to meet such needs; Participate in the school's Initial Teacher Training programme as and when applicable. Participate in the interview process for teaching posts when required and to ensure effective induction of new staff in line with academy procedures; Student Progress Monitoring and Reporting Monitor the progress made by all students and discrete groups of learners, including Eligible, EAL and SEND students, across all specific year groups within History using whole-school and departmental data tracking systems; Coordinate colleagues within the curriculum area in identifying underachieving students and the implementation of appropriate mentoring/intervention programmes as required; Ensure that reporting deadlines are met by all colleagues within the curriculum area, and that where students are not making expected progress, they and their parents receive clear information on how they can improve; Review student "Flight Paths" after every assessment period and in light of amendments to national performance data as appropriate; Liaise with within the curriculum area and the Leadership Team Line Manager before making amendments to student "Flight Paths"; Liaise with the SENCO and their team in order to ensure that the specific needs of SEND students within the curriculum area are being met, and to ensure effective transition between all specific year groups. Assist with producing reports on external examination performance for the Leadership Team and Local Governing Body compared to internal projections and national performance data e.g. A8 Estimates, RAISE Online, ALPS and other comparative data sets; Assist with producing reports for the Leadership Team and Local Governing Body on the progress being made by students currently on roll. Quality Assurance Establish departmental expectations relating to teaching, learning and assessment practice, marking and feedback, and homework in accordance with whole-school standards and expectations; Monitor the implementation of whole-school and departmental expectations and the quality of teaching, learning and assessment through lesson observations/learning walks, work scrutinies, student interviews, surveys and parental feedback; Identify areas of effective practice to be shared within the curriculum area, and areas of practice that require development or urgent action; Complete self-evaluation reports (SEF) for the Leadership Team and Local Governing Body relating to the quality of teaching, learning and assessment, external examination performance and the progress being made by students currently on roll as appropriate; Produce departmental improvement and action plans (DIP/DAP) based upon departmental self-evaluation to develop and enhance the curriculum, quality of teaching, learning and assessment and/or to improve student progress as appropriate; Participate in and contribute to whole-school quality assurance procedures, e.g. lesson observations beyond the curriculum area, as appropriate; Assist with producing reports for the Leadership Team and Local Governing Body on the impact of departmental improvement and action plans (DIP/DAP) and mentoring/intervention programmes and as appropriate. Communications and Marketing Work with colleagues to formulate aims, objectives and strategic plans for all aspects of the curriculum area which have coherence and relevance to the needs of students and to the aims, objectives and strategic plans of the academy; Ensure effective communication/consultation as appropriate with all stakeholders including students, parents, colleagues, Local Governors; Represent the curriculum area's views and interests, and to provide updates relating to curriculum development, student performance and the quality of teaching, learning and assessment at leadership meetings, Local Governor's meetings and other relevant forums. Assist with the development of effective curriculum links with partner schools and the community, attending where necessary liaison events in partner schools, and the effective promotion of History at Open Days/Evenings and other events; Other Head of History duties Implement whole-school policies and procedures (e.g. Equal Opportunities), initiatives and aspects of the School Improvement Plan relevant to the curriculum area; Ensure that Health and Safety policies and practices, including Risk Assessments, throughout the curriculum area are in line with statutory requirements and are updated where necessary; . click apply for full job details
Jun 06, 2025
Full time
City of Derby Academy is a proud member of QEGSMAT. The Trust's values are for students to 'Question, Explore; Give; and Succeed'. Our exceptional staff, strong leadership, motivated children, as well as excellent facilities, provide the successful formula for this. Head of History Head of History Ref: SCH-QM- day(s) remaining Establishment: City of Derby Academy Location: Sinfin, Derby, DE24 3AR Salary: MPS/UPS + TLR 2.2 Department: Teaching Staff Job Type: Full Time Closing Date:15/06/:00 Interview Date: w/c 23rd June 2025 Start Date: September 2025 Additional Information Contract Type: Permanent Contract Term: AYR - All year round Hours per Week: 32.50 Weeks per Year: 52.143 Pay Grade: MPS/ UPS- £31,650 - £49,084 The Role PURPOSE OF THE POST: Lead, manage and develop the History curriculum across all year groups; Accountable for the attainment and progress of all students and discrete groups of learners, including Eligible, EAL and SEND students, across all year groups within the department; Monitor and support student progress within History, in conjunction with the SLT link; Monitor, develop and enhance the teaching practice of others; Promote the development of students' academic, moral, social, personal and cultural education through the consistent and fair implementation of the academy's values and expectations; Contribute to the provision of an appropriately broad, balanced, relevant and differentiated curriculum for students studying across all specific year groups, in accordance with the aims of the school and the curricular policies determined by the QEGSMAT, Local Governing Body and Headteacher; Play a full part in the life of the school community, to support its distinctive ethos and to encourage and ensure staff and students follow this example; Help to lead the department and school in fostering an attitude of positivity towards History MAIN DUTIES Teaching Duties Undertake an appropriate programme of teaching in accordance with the duties of a teacher (Ref: Job Description - Teacher); Engage actively in continuing professional development and the appraisal process. Pastoral Duties Be a Form Tutor and to carry out the duties associated with that role as outlined in the generic Teacher's Job Description, including supporting the Head of Year in monitoring and maintaining student progress, behaviour and attendance; Contribute to PSHE and Character Education within the Academy's Wellbeing framework; Ensure behaviour and rewards are implemented in the curriculum area so that effective learning can take place; Support the Emergency Call Out and Duty rotas as appropriate; Liaise with Progress Leaders and monitor positives and negatives, lesson removal and Emergency call out logs within the curriculum area and identify where support is required in order to maintain behaviour standards. Curriculum and Assessment Assist with the development and delivery of the curriculum across all year groups, including the development of appropriate schemes of work, resources, and departmental guidance documents relating to teaching, learning and assessment; Ensure continuity of student learning and progress within the curriculum within a linear assessment model across all specific year groups, including the review and selection of appropriate exam boards and specifications; Develop and enhance appropriate assessments and criteria linked to the subject-specific knowledge, skills and understanding expected of students to facilitate their progress; Keep up to date with and respond to national, regional and local initiatives within the curriculum, including changes associated with new exam specification content and assessment; Assist with the development and implementation of whole-school initiatives and strategies, including literacy and numeracy, across the curriculum. Staff Deployment, Development and Recruitment Oversee the day-to-day management, timetabling and deployment of staff within the designated curriculum area; Act as a positive role model, promote teamwork and motivate staff to ensure effective working relations; Ensure the efficient and effective deployment of support staff, cover supervisors and supply within the curriculum area, ensuring that appropriate cover is set in the during staff absence; Work with the member of the Leadership Team to ensure curricular events are calendared and to arrange appropriate cover; Manage the performance of staff and conduct appraisal reviews within the designated curriculum area in accordance with academy guidelines; Work with the Leadership Team Line Manager to ensure that staff development needs are identified and that appropriate programmes are designed to meet such needs; Participate in the school's Initial Teacher Training programme as and when applicable. Participate in the interview process for teaching posts when required and to ensure effective induction of new staff in line with academy procedures; Student Progress Monitoring and Reporting Monitor the progress made by all students and discrete groups of learners, including Eligible, EAL and SEND students, across all specific year groups within History using whole-school and departmental data tracking systems; Coordinate colleagues within the curriculum area in identifying underachieving students and the implementation of appropriate mentoring/intervention programmes as required; Ensure that reporting deadlines are met by all colleagues within the curriculum area, and that where students are not making expected progress, they and their parents receive clear information on how they can improve; Review student "Flight Paths" after every assessment period and in light of amendments to national performance data as appropriate; Liaise with within the curriculum area and the Leadership Team Line Manager before making amendments to student "Flight Paths"; Liaise with the SENCO and their team in order to ensure that the specific needs of SEND students within the curriculum area are being met, and to ensure effective transition between all specific year groups. Assist with producing reports on external examination performance for the Leadership Team and Local Governing Body compared to internal projections and national performance data e.g. A8 Estimates, RAISE Online, ALPS and other comparative data sets; Assist with producing reports for the Leadership Team and Local Governing Body on the progress being made by students currently on roll. Quality Assurance Establish departmental expectations relating to teaching, learning and assessment practice, marking and feedback, and homework in accordance with whole-school standards and expectations; Monitor the implementation of whole-school and departmental expectations and the quality of teaching, learning and assessment through lesson observations/learning walks, work scrutinies, student interviews, surveys and parental feedback; Identify areas of effective practice to be shared within the curriculum area, and areas of practice that require development or urgent action; Complete self-evaluation reports (SEF) for the Leadership Team and Local Governing Body relating to the quality of teaching, learning and assessment, external examination performance and the progress being made by students currently on roll as appropriate; Produce departmental improvement and action plans (DIP/DAP) based upon departmental self-evaluation to develop and enhance the curriculum, quality of teaching, learning and assessment and/or to improve student progress as appropriate; Participate in and contribute to whole-school quality assurance procedures, e.g. lesson observations beyond the curriculum area, as appropriate; Assist with producing reports for the Leadership Team and Local Governing Body on the impact of departmental improvement and action plans (DIP/DAP) and mentoring/intervention programmes and as appropriate. Communications and Marketing Work with colleagues to formulate aims, objectives and strategic plans for all aspects of the curriculum area which have coherence and relevance to the needs of students and to the aims, objectives and strategic plans of the academy; Ensure effective communication/consultation as appropriate with all stakeholders including students, parents, colleagues, Local Governors; Represent the curriculum area's views and interests, and to provide updates relating to curriculum development, student performance and the quality of teaching, learning and assessment at leadership meetings, Local Governor's meetings and other relevant forums. Assist with the development of effective curriculum links with partner schools and the community, attending where necessary liaison events in partner schools, and the effective promotion of History at Open Days/Evenings and other events; Other Head of History duties Implement whole-school policies and procedures (e.g. Equal Opportunities), initiatives and aspects of the School Improvement Plan relevant to the curriculum area; Ensure that Health and Safety policies and practices, including Risk Assessments, throughout the curriculum area are in line with statutory requirements and are updated where necessary; . click apply for full job details
