Opportunity to join rapidly expanding services business taking responsibility for the management of their property portfolio across the South East. Role will include landlord negotiations and management, facilities and health and safety for around 35 sites. Client Details Expanding, dynamic services business with around 40 small offices across the South East. Description Key Responsibilities: Oversee and manage a small portfolio of office properties, ensuring smooth day-to-day operations Manage all aspects of health and safety compliance for commercial properties Assist with lease renewals and negotiations, providing expert knowledge on commercial leases Play a pivotal role in the growth of the business by supporting the opening of new branches once existing leases come to an end Collaborate with external teams and clients to ensure the highest standards of property management and service delivery Profile Ideal Candidate: Proven experience in commercial property management. Strong background in health and safety protocols. Experience in managing lease renewals, negotiations, and understanding commercial leases. Ability to manage a small portfolio independently while helping to expand the business. Excellent organisational and communication skills. Knowledge of property management software would be advantageous. Clean driving licence and ability to travel throughout South East Job Offer This is an exciting opportunity for someone looking to make a significant impact within a growing company. If you're looking for a role where you can combine your property expertise with the chance to grow and open new offices, we want to hear from you! Apply now and take your property management career to the next level!
Feb 12, 2025
Full time
Opportunity to join rapidly expanding services business taking responsibility for the management of their property portfolio across the South East. Role will include landlord negotiations and management, facilities and health and safety for around 35 sites. Client Details Expanding, dynamic services business with around 40 small offices across the South East. Description Key Responsibilities: Oversee and manage a small portfolio of office properties, ensuring smooth day-to-day operations Manage all aspects of health and safety compliance for commercial properties Assist with lease renewals and negotiations, providing expert knowledge on commercial leases Play a pivotal role in the growth of the business by supporting the opening of new branches once existing leases come to an end Collaborate with external teams and clients to ensure the highest standards of property management and service delivery Profile Ideal Candidate: Proven experience in commercial property management. Strong background in health and safety protocols. Experience in managing lease renewals, negotiations, and understanding commercial leases. Ability to manage a small portfolio independently while helping to expand the business. Excellent organisational and communication skills. Knowledge of property management software would be advantageous. Clean driving licence and ability to travel throughout South East Job Offer This is an exciting opportunity for someone looking to make a significant impact within a growing company. If you're looking for a role where you can combine your property expertise with the chance to grow and open new offices, we want to hear from you! Apply now and take your property management career to the next level!
I am excited to offer a career opportunity with a highly reputable London law firm in the Private Wealth sector for a Marketing Manager on a 1 year Contract (Maternity Cover). Role Overview: As a Marketing Manager, you will be working closely with other members of the Business Development and Marketing teams along with a series of external suppliers, to advise and support the Partners and Solicitors on all aspects of their marketing, branding, PR and campaigns. Role Responsibilities: PR - Management of the ongoing PR activity across all practice areas within the firm, alongside the firm-wide PR activity. This includes taking responsibility for management of the firms PR agency, writing of firm-wide press releases, closely monitoring the press, along with potential risk topics and supporting with training and preparation ahead of interviews and media appearances. Communications strategy - Providing input and overseeing all of the firm's content and campaigns whilst ensuring they continue to deliver strong cross-departmental messages to key strategic focus areas (by recommending how different channels can work together (web, social, podcasts, video, PR, thought leadership . Ensuring all of this communication accurately and consistently reflects the firm's tone of voice and brand approach. Digital - Responsibility for the ongoing performance and management of all digital channels, including the website, SEO, social media and email marketing. This includes taking responsibility for management of the key agencies for each. This also includes, assisting with the management of the firm's social media presence and campaign sharing plan, monitoring the success of its usage. This role will also be supporting the fee earners on their use and power of their professional LinkedIn network and providing training where needed. Other activities - as required by the BD Director and wider Partnership. Required Skills: An understanding of how to deliver effective marketing communications in professional services across all channels. Previous experience and a strong knowledge of digital marketing (web; SEO; social media). Excellent IT skills in: Microsoft Office; content management systems (e.g. Wordpress); Adobe Creative Cloud suite (e.g. InDesign); Google Analytics; email marketing software (e.g. Vuture). Strong leadership skills with the ability to build rapport with internal and external stakeholders whilst also being a keen team player. Experience: Between four to five years experience of working in a marketing and communications environment, preferably within a professional services or law firm Experience or a strong interest in Private Wealth & Property sectors. Salary & Benefits: Salary up to 70k (depending on experience) Cycle to work scheme, pension scheme, private medical insurance, life insurance, employee assistance programme, conveyancing grant, season ticket loan and more. Shift Pattern: Monday to Friday, 9 am - 5:30 pm Working Location: Central London office Interested in this role? We are looking to schedule interviews soon - Apply Now!
Feb 12, 2025
Contractor
I am excited to offer a career opportunity with a highly reputable London law firm in the Private Wealth sector for a Marketing Manager on a 1 year Contract (Maternity Cover). Role Overview: As a Marketing Manager, you will be working closely with other members of the Business Development and Marketing teams along with a series of external suppliers, to advise and support the Partners and Solicitors on all aspects of their marketing, branding, PR and campaigns. Role Responsibilities: PR - Management of the ongoing PR activity across all practice areas within the firm, alongside the firm-wide PR activity. This includes taking responsibility for management of the firms PR agency, writing of firm-wide press releases, closely monitoring the press, along with potential risk topics and supporting with training and preparation ahead of interviews and media appearances. Communications strategy - Providing input and overseeing all of the firm's content and campaigns whilst ensuring they continue to deliver strong cross-departmental messages to key strategic focus areas (by recommending how different channels can work together (web, social, podcasts, video, PR, thought leadership . Ensuring all of this communication accurately and consistently reflects the firm's tone of voice and brand approach. Digital - Responsibility for the ongoing performance and management of all digital channels, including the website, SEO, social media and email marketing. This includes taking responsibility for management of the key agencies for each. This also includes, assisting with the management of the firm's social media presence and campaign sharing plan, monitoring the success of its usage. This role will also be supporting the fee earners on their use and power of their professional LinkedIn network and providing training where needed. Other activities - as required by the BD Director and wider Partnership. Required Skills: An understanding of how to deliver effective marketing communications in professional services across all channels. Previous experience and a strong knowledge of digital marketing (web; SEO; social media). Excellent IT skills in: Microsoft Office; content management systems (e.g. Wordpress); Adobe Creative Cloud suite (e.g. InDesign); Google Analytics; email marketing software (e.g. Vuture). Strong leadership skills with the ability to build rapport with internal and external stakeholders whilst also being a keen team player. Experience: Between four to five years experience of working in a marketing and communications environment, preferably within a professional services or law firm Experience or a strong interest in Private Wealth & Property sectors. Salary & Benefits: Salary up to 70k (depending on experience) Cycle to work scheme, pension scheme, private medical insurance, life insurance, employee assistance programme, conveyancing grant, season ticket loan and more. Shift Pattern: Monday to Friday, 9 am - 5:30 pm Working Location: Central London office Interested in this role? We are looking to schedule interviews soon - Apply Now!
About The Role: The Crowd are partnering with an established furniture brand known for their functional and contemporary designs. They are seeking a proactive, sales-driven, and knowledgeable Business Development Manager to join their small yet successful London team. In this newly created role, you will be responsible for working closely with large-scale workplace clients to nurture and develop strong relationships, selling manufactured products directly to end users. You will visit clients and potential clients to discuss sales opportunities and prepare quotations. The ideal candidate will have an in-depth understanding and passion for the industry, with existing contacts in the industry. With a focus on London and the surrounding counties, the role aims to expand business opportunities, benefiting from the close proximity to the company's showroom. Note the ideal person will have a UK driving licence and will have the ability to attend and visit new and existing clients in the focus area. Our client is offering an opportunity to join a growing brand and put your stamp on newly creating position a that provides flexible working, enhanced annual leave, a car allowance and is based in a vibrant and easily accessible part of town. Key Responsibilities: Identify and pursue sales opportunities in the market Develop and maintain strong client relationships, both new and existing Plan and organise meetings with clients to present sales proposals Promote products through various channels Prepare and deliver sales quotations Work with the senior management to agree strategies and business growth ideas Key Skills/Requirements: Proven track record of generating sales and managing a pipeline within the furniture, property, or construction industries Confident, proactive, and driven Strong consultative selling approach Excellent communication and interpersonal skills Must hold a valid UK driving license To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Feb 12, 2025
Full time
About The Role: The Crowd are partnering with an established furniture brand known for their functional and contemporary designs. They are seeking a proactive, sales-driven, and knowledgeable Business Development Manager to join their small yet successful London team. In this newly created role, you will be responsible for working closely with large-scale workplace clients to nurture and develop strong relationships, selling manufactured products directly to end users. You will visit clients and potential clients to discuss sales opportunities and prepare quotations. The ideal candidate will have an in-depth understanding and passion for the industry, with existing contacts in the industry. With a focus on London and the surrounding counties, the role aims to expand business opportunities, benefiting from the close proximity to the company's showroom. Note the ideal person will have a UK driving licence and will have the ability to attend and visit new and existing clients in the focus area. Our client is offering an opportunity to join a growing brand and put your stamp on newly creating position a that provides flexible working, enhanced annual leave, a car allowance and is based in a vibrant and easily accessible part of town. Key Responsibilities: Identify and pursue sales opportunities in the market Develop and maintain strong client relationships, both new and existing Plan and organise meetings with clients to present sales proposals Promote products through various channels Prepare and deliver sales quotations Work with the senior management to agree strategies and business growth ideas Key Skills/Requirements: Proven track record of generating sales and managing a pipeline within the furniture, property, or construction industries Confident, proactive, and driven Strong consultative selling approach Excellent communication and interpersonal skills Must hold a valid UK driving license To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Job Summary The Head of Commercial Operations works closely with the Executive Director and Senior Management Team to maximise income through a variety of commercial trading streams and ensure the Citizens Theatre is delivering an excellent experience for the theatre's customers. Job Description Following a six-year closure for a major redevelopment of the building, we intend to reopen the Citizens Theatre to the public in August 2025. The transformed building and facilities will present new opportunities for artistic, participation and commercial activities, including a new bar/café. The Head of Commercial Operations will work with the Technical & Building Director to establish the Building Operating Plan, and create the policies, procedures and training necessary to ensure the safety of staff, audience and visitors and compliance with statutory responsibilities. You will establish our new Welcome Team, directly line managing the FOH Manager and Bar & Events Manager and supporting the recruitment and training of all Front of House staff. The role will lead the proactive development of a new events and hospitality business, and work with colleagues to integrate this into the operational activities of the theatre. This is an exciting opportunity to join the team ahead of the reopening to establish the systems, processes, policies, recruitment and training necessary to ensure an exceptional welcome to our visitors when we reopen our doors in the summer. Job Requirements Previous experience of managing a busy, high-capacity venue and leading operational teams to deliver an excellent service. Significant commercial experience, acumen and drive; with a track record of driving growth and increasing profitability in a commercial environment with multiple revenue streams. Experience of venue hire and event management. Experience of leading food and beverage operations, and familiarity with financial management and reporting within a hospitality business. Proven people and communication skills, and an ability to negotiate confidently with suppliers and other commercial partners to deliver high-level returns. Collaborative, with a track record in leading, managing and motivating large teams. Excellent knowledge of Licensing legislation, Health & Safety legislation and statutory duties related to premises management. Job Responsibilities With the Executive Director, develop and implement a commercial strategy that maximises the commercial potential of the Citizens Theatre property and assets, and secures profitable earned income from trading activities. With the Executive Director, Head of Marketing and other relevant staff, develop an audience strategy that ensures the Citizens Theatre is delivering an excellent visitor experience. Contribute to the design of foyer spaces to ensure they are inviting areas to encourage an increased dwell time and optimise secondary spend opportunities. Lead the creation and delivery of the unique Citizens Theatre Welcome, which communicates the theatre's story and welcomes patrons and guests to our building. Oversee the delivery of a professional and welcoming front of house, which reflects our Glasgow community, excels in customer service and is responsive to all aspects of the building's activity, working with the Front of House Manager. Contact for more info:
Feb 12, 2025
Full time
Job Summary The Head of Commercial Operations works closely with the Executive Director and Senior Management Team to maximise income through a variety of commercial trading streams and ensure the Citizens Theatre is delivering an excellent experience for the theatre's customers. Job Description Following a six-year closure for a major redevelopment of the building, we intend to reopen the Citizens Theatre to the public in August 2025. The transformed building and facilities will present new opportunities for artistic, participation and commercial activities, including a new bar/café. The Head of Commercial Operations will work with the Technical & Building Director to establish the Building Operating Plan, and create the policies, procedures and training necessary to ensure the safety of staff, audience and visitors and compliance with statutory responsibilities. You will establish our new Welcome Team, directly line managing the FOH Manager and Bar & Events Manager and supporting the recruitment and training of all Front of House staff. The role will lead the proactive development of a new events and hospitality business, and work with colleagues to integrate this into the operational activities of the theatre. This is an exciting opportunity to join the team ahead of the reopening to establish the systems, processes, policies, recruitment and training necessary to ensure an exceptional welcome to our visitors when we reopen our doors in the summer. Job Requirements Previous experience of managing a busy, high-capacity venue and leading operational teams to deliver an excellent service. Significant commercial experience, acumen and drive; with a track record of driving growth and increasing profitability in a commercial environment with multiple revenue streams. Experience of venue hire and event management. Experience of leading food and beverage operations, and familiarity with financial management and reporting within a hospitality business. Proven people and communication skills, and an ability to negotiate confidently with suppliers and other commercial partners to deliver high-level returns. Collaborative, with a track record in leading, managing and motivating large teams. Excellent knowledge of Licensing legislation, Health & Safety legislation and statutory duties related to premises management. Job Responsibilities With the Executive Director, develop and implement a commercial strategy that maximises the commercial potential of the Citizens Theatre property and assets, and secures profitable earned income from trading activities. With the Executive Director, Head of Marketing and other relevant staff, develop an audience strategy that ensures the Citizens Theatre is delivering an excellent visitor experience. Contribute to the design of foyer spaces to ensure they are inviting areas to encourage an increased dwell time and optimise secondary spend opportunities. Lead the creation and delivery of the unique Citizens Theatre Welcome, which communicates the theatre's story and welcomes patrons and guests to our building. Oversee the delivery of a professional and welcoming front of house, which reflects our Glasgow community, excels in customer service and is responsive to all aspects of the building's activity, working with the Front of House Manager. Contact for more info:
Position: Corporate Account Manager Salary: Up to £50,000 per annum plus commission Hours: 9.00am to 5.30pm Monday to Friday Location: Ellesmere Port/Hybrid Working (One Day Office Based) Purpose of role: Responsibility for the relationship with your key corporate account(s). Responsibility for maintaining and increasing the revenue and profitability of all account(s). Responsibility for researching and developing new types and streams of business within each account. Maintain senior relationships with the corporate account, up to and including Board level. Ensure that the Company is seen as being much more than just a supplier. The Company should be seen as a business partner and the Account Director should establish a consultative relationship with senior staff. Develop and own the Account Plan. Main tasks and responsibilities : Organise and run regular review meetings Monitor and chase any actions being completed by the corporate account. Regularly discuss and review the content of the management information to ensure the clients requirements are met at all times. The Candidate: Minimum of two years B to B Account Management experience, ideally in Financial/Property Services People management Proven ability to influence change Track record of successful product launches Willingness to travel Positive solution approach to problems We are looking to talk to candidates who hold experience within either: Account Management, Executive, Director, Relations, Corporate Accounts, Sales, B2B, Senior Sales, Telesales. The Benefits 23 days holidays, that increases with service to 30 days plus bank holidays Free on-site parking Gym membership discounts Kitchen Facilities Refurbished, open plan offices Long Service Awards Car Allowance Revive Recruitment are a Chester based Recruitment Agency who delivers a refreshing service to Candidates and Businesses throughout the Cheshire and North Wales Regions. Located in Chester, we are a local and dedicated recruitment agency who will provide you with a professional, positive and bespoke permanent recruitment service. Unfortunately, due to a high volume of CV s we cannot respond to every applicant. In the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy
Feb 12, 2025
Full time
Position: Corporate Account Manager Salary: Up to £50,000 per annum plus commission Hours: 9.00am to 5.30pm Monday to Friday Location: Ellesmere Port/Hybrid Working (One Day Office Based) Purpose of role: Responsibility for the relationship with your key corporate account(s). Responsibility for maintaining and increasing the revenue and profitability of all account(s). Responsibility for researching and developing new types and streams of business within each account. Maintain senior relationships with the corporate account, up to and including Board level. Ensure that the Company is seen as being much more than just a supplier. The Company should be seen as a business partner and the Account Director should establish a consultative relationship with senior staff. Develop and own the Account Plan. Main tasks and responsibilities : Organise and run regular review meetings Monitor and chase any actions being completed by the corporate account. Regularly discuss and review the content of the management information to ensure the clients requirements are met at all times. The Candidate: Minimum of two years B to B Account Management experience, ideally in Financial/Property Services People management Proven ability to influence change Track record of successful product launches Willingness to travel Positive solution approach to problems We are looking to talk to candidates who hold experience within either: Account Management, Executive, Director, Relations, Corporate Accounts, Sales, B2B, Senior Sales, Telesales. The Benefits 23 days holidays, that increases with service to 30 days plus bank holidays Free on-site parking Gym membership discounts Kitchen Facilities Refurbished, open plan offices Long Service Awards Car Allowance Revive Recruitment are a Chester based Recruitment Agency who delivers a refreshing service to Candidates and Businesses throughout the Cheshire and North Wales Regions. Located in Chester, we are a local and dedicated recruitment agency who will provide you with a professional, positive and bespoke permanent recruitment service. Unfortunately, due to a high volume of CV s we cannot respond to every applicant. In the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy
Our client is a successful property firm Client Details A successful firm Description Viewings Check ins/out Creating inventories Property visits Utility/Council Tax Management Deposit lodging and return including disputes Profile They need to have a full driving License, own vehicle is a bonus, business miles would be paid but I do have pool cars Need to be a strong team player who is flexible and prepared to help others as required. Will need to have good interpersonal skills to liaise with both Landlords and tenants. We use digital software for inventories and visits so needs to be comfortable with this sort of technology. Salary would be 24 - 30k depending on experience, 29 days holiday. Job Offer A competitive salary and benefits
Feb 12, 2025
Full time
Our client is a successful property firm Client Details A successful firm Description Viewings Check ins/out Creating inventories Property visits Utility/Council Tax Management Deposit lodging and return including disputes Profile They need to have a full driving License, own vehicle is a bonus, business miles would be paid but I do have pool cars Need to be a strong team player who is flexible and prepared to help others as required. Will need to have good interpersonal skills to liaise with both Landlords and tenants. We use digital software for inventories and visits so needs to be comfortable with this sort of technology. Salary would be 24 - 30k depending on experience, 29 days holiday. Job Offer A competitive salary and benefits
MMP Consultancy is seeking an Asset Manager to lead and oversee a successful team managing Complex Cases, including Disrepair/Damp, Mould and Condensation issues. This is a permanent position to start as soon as possible on a salary of 65,000 per annum to be based in Northamptonshire. This role provides an exciting opportunity to contribute to the delivery of the client's annual asset investment programme, ensuring that customer needs are at the forefront of all activities. The successful candidate will be responsible for managing contracts, supporting compliance, and delivering high-quality service across all asset investment and estate management services. As Asset Investment Manager, you will: Lead a team of Property Surveyors and Complex Case Admin, driving performance improvements. Manage a diverse caseload, addressing disrepair and complex asset issues. Oversee the delivery of planned and responsive investment programmes, ensuring they meet budgetary and quality expectations. Act as an Expert Witness when required and ensure the consistent management of contracts. Work closely with residents and contractors to ensure customer satisfaction and value for money in all investment projects. Monitor and manage contractor performance, ensuring compliance with health and safety regulations. Key Responsibilities Lead and manage asset investment projects, focusing on disrepair cases and complex issues. Drive continuous improvement in customer service and operational performance through strategic asset investment. Ensure the effective delivery of annual planned works programmes and manage contractor relationships. Provide leadership during periods of organisational change, supporting staff through effective interventions. Oversee budget control and ensure value for money across the asset investment programmes. Develop and implement action plans to address any budgetary variances. Promote a culture of safety, ensuring compliance with health and safety regulations. Essential Qualifications and Experience: RICS or CIOB qualification Degree level education in building or construction Significant experience in case management and understanding of legal protocols Knowledge of the housing sector and building construction Proven experience of delivering asset investment programmes to leaseholders and tenants Strong leadership and performance management skills Excellent organisational, communication, and project management abilities Full clean UK driving licence
Feb 12, 2025
Full time
MMP Consultancy is seeking an Asset Manager to lead and oversee a successful team managing Complex Cases, including Disrepair/Damp, Mould and Condensation issues. This is a permanent position to start as soon as possible on a salary of 65,000 per annum to be based in Northamptonshire. This role provides an exciting opportunity to contribute to the delivery of the client's annual asset investment programme, ensuring that customer needs are at the forefront of all activities. The successful candidate will be responsible for managing contracts, supporting compliance, and delivering high-quality service across all asset investment and estate management services. As Asset Investment Manager, you will: Lead a team of Property Surveyors and Complex Case Admin, driving performance improvements. Manage a diverse caseload, addressing disrepair and complex asset issues. Oversee the delivery of planned and responsive investment programmes, ensuring they meet budgetary and quality expectations. Act as an Expert Witness when required and ensure the consistent management of contracts. Work closely with residents and contractors to ensure customer satisfaction and value for money in all investment projects. Monitor and manage contractor performance, ensuring compliance with health and safety regulations. Key Responsibilities Lead and manage asset investment projects, focusing on disrepair cases and complex issues. Drive continuous improvement in customer service and operational performance through strategic asset investment. Ensure the effective delivery of annual planned works programmes and manage contractor relationships. Provide leadership during periods of organisational change, supporting staff through effective interventions. Oversee budget control and ensure value for money across the asset investment programmes. Develop and implement action plans to address any budgetary variances. Promote a culture of safety, ensuring compliance with health and safety regulations. Essential Qualifications and Experience: RICS or CIOB qualification Degree level education in building or construction Significant experience in case management and understanding of legal protocols Knowledge of the housing sector and building construction Proven experience of delivering asset investment programmes to leaseholders and tenants Strong leadership and performance management skills Excellent organisational, communication, and project management abilities Full clean UK driving licence
Recruitment Services UK
Sutton Coldfield, West Midlands
Property Inspection & Checkout Clerk Location: Sutton Coldfield Brand : Green & Co (Lettings) Ltd Salary : 23,051 OTE : 24,108 Hours : Monday-Friday 08:45am - 5:30pm 1 in 4 Saturdays 9am - 2pm Green & Co (Lettings) Ltd is a well-established privately owned local Letting agency, providing rental properties in the Sutton Coldfield, Tamworth, Erdington & Great Barr areas, providing a comprehensive letting and property management service for landlords. Job Summary and key responsibilities: Reporting to the Property Manager, Green & Co are seeking a Property Inspection & Checkout Clerk to join they dedicated, and dynamic team based in Sutton Coldfield. Experience in the property industry would be beneficial, but not essential, as full training will be given. You will be responsible for scheduling and carrying out detailed Inspection & Checkout Reports in rented properties in Sutton Coldfield and surrounding areas utilising a mobile App. Whilst working alongside the Property Management team in the office, most of the role involves working onsite, therefore you will need to be confident working independently. Key Responsibilities : Arrange and book Inspections and Checkout Reports with tenants Confirm visits prior to attending Collection & return of keys from local Green & Co offices Ensuring to check: - External/Internal condition of Property - Communal areas (if applicable) - Meter readings - Ensuring property meets with current legislation - Ensuring property is free from risk Completing Reports and Approval process Notifying the Property Management Team of any issues Submitting reports to both Landlord and Tenants where applicable Requirements: Excellent communication, written and verbal Ability and confidence to work independently Organisational skills, time management and attention to detail Own car & full UK Driving License required Benefits: On Target Divisional Commission Scheme 20 days Holiday allowance, plus Bank Holidays Interested candidates should enclose an up-to-date CV. Closing date 28th February 2025.
Feb 12, 2025
Full time
Property Inspection & Checkout Clerk Location: Sutton Coldfield Brand : Green & Co (Lettings) Ltd Salary : 23,051 OTE : 24,108 Hours : Monday-Friday 08:45am - 5:30pm 1 in 4 Saturdays 9am - 2pm Green & Co (Lettings) Ltd is a well-established privately owned local Letting agency, providing rental properties in the Sutton Coldfield, Tamworth, Erdington & Great Barr areas, providing a comprehensive letting and property management service for landlords. Job Summary and key responsibilities: Reporting to the Property Manager, Green & Co are seeking a Property Inspection & Checkout Clerk to join they dedicated, and dynamic team based in Sutton Coldfield. Experience in the property industry would be beneficial, but not essential, as full training will be given. You will be responsible for scheduling and carrying out detailed Inspection & Checkout Reports in rented properties in Sutton Coldfield and surrounding areas utilising a mobile App. Whilst working alongside the Property Management team in the office, most of the role involves working onsite, therefore you will need to be confident working independently. Key Responsibilities : Arrange and book Inspections and Checkout Reports with tenants Confirm visits prior to attending Collection & return of keys from local Green & Co offices Ensuring to check: - External/Internal condition of Property - Communal areas (if applicable) - Meter readings - Ensuring property meets with current legislation - Ensuring property is free from risk Completing Reports and Approval process Notifying the Property Management Team of any issues Submitting reports to both Landlord and Tenants where applicable Requirements: Excellent communication, written and verbal Ability and confidence to work independently Organisational skills, time management and attention to detail Own car & full UK Driving License required Benefits: On Target Divisional Commission Scheme 20 days Holiday allowance, plus Bank Holidays Interested candidates should enclose an up-to-date CV. Closing date 28th February 2025.
Bid Writer Kent - Office based £40,000 + Benefits TS Recruitment are working with a Property Services Contractor based in Kent who are hiring a Writer within their Bids / Business Development Team. You will have previous Writing experience. Be degree qualified or have a background in Journalism / English Literature etc. The key for this role is excellent writing skills and proof reading / editing skills. As well as a passion for the Construction / Property Services sectors. This is a full time (office hours), office based role where you will be working closely with an Administrator / Coordinator and a Manager. Duties: Assess new opportunities with the Pre-construction team Research the customer and end user to identify key requirements Liaise with Pre-construction to ensure submission documents are coordinated with input from the bid team Write sections of submission documents Ensure submission documents are high quality, customer focused, clear and structured and detailed Design and produce pre, mid and post tender interview presentations Update the Document Management and CRM systems Skills Able to work quickly and accurately, under own initiative and to tight timescales. Excellent analytical, written and problem-solving skills. Ideally a Bachelor's Degree or equivalent. Demonstrable successful experience in a matrix design organisation. Ability to develop and implement processes. Proficient in Microsoft Word, Excel, Project, DP and InDesign. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence
Feb 12, 2025
Full time
Bid Writer Kent - Office based £40,000 + Benefits TS Recruitment are working with a Property Services Contractor based in Kent who are hiring a Writer within their Bids / Business Development Team. You will have previous Writing experience. Be degree qualified or have a background in Journalism / English Literature etc. The key for this role is excellent writing skills and proof reading / editing skills. As well as a passion for the Construction / Property Services sectors. This is a full time (office hours), office based role where you will be working closely with an Administrator / Coordinator and a Manager. Duties: Assess new opportunities with the Pre-construction team Research the customer and end user to identify key requirements Liaise with Pre-construction to ensure submission documents are coordinated with input from the bid team Write sections of submission documents Ensure submission documents are high quality, customer focused, clear and structured and detailed Design and produce pre, mid and post tender interview presentations Update the Document Management and CRM systems Skills Able to work quickly and accurately, under own initiative and to tight timescales. Excellent analytical, written and problem-solving skills. Ideally a Bachelor's Degree or equivalent. Demonstrable successful experience in a matrix design organisation. Ability to develop and implement processes. Proficient in Microsoft Word, Excel, Project, DP and InDesign. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence
Property Compliance Administrator Certain Advantage is hiring for a Property Compliance Administrator based in South Manchester. The Company It's the company! I've had the chance to sit down with the owners, partners, and HR team, and their enthusiasm for creating a progressive, supportive journey for their employees is truly inspiring. Their approach to hiring is refreshingly unique, they're focused on bringing in individuals who are entrepreneurial, ambitious, and eager to grow with the company long-term. Instead of hiring senior-level staff from outside, they prioritise developing, promoting, and retaining talent from within. When I visited recently, their passion for this philosophy was contagious, and it's clear they're committed to helping their people. Does this sound like your next career move? If you're ambitious to grow, this may be your next move. Are you experienced in an office environment where you were responsible for administration and compliance? Are you looking to work for a grown-up company who value work/life balance? Are you driven by progression within a forward-thinking business? The Role: We're looking for an enthusiastic and proactive Conveyancing Assistant to support the conveyancing team in providing excellent service to clients. If you thrive in a fast-paced environment and have strong organisational and communication skills, this is the role for you! Key Responsibilities: Handle client and third-party communications via phone, email, and occasionally face-to-face, offering support and guidance. Chase essential documentation, including ID, mortgage offers, and searches. Maintain accurate and up-to-date records on case management systems and third-party websites. Prepare necessary documentation throughout the conveyancing process. Assist with completion packs for the accounts team, including statements and invoices. Manage post-exchange matters as directed by the team manager. Assist with completions on the day of the transaction. Ensure compliance with company policies and procedures. Provide administrative support as needed within the team. The Benefits: Flexible holiday scheme so you can buy/ carry over up to 5 days at the end of each holiday year Death in service cover Employee Assistance Programme & counselling service Contributory pension Study Support Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Legal, Finance, Marketing, HR, IT and Engineering. If this job isn't for you, head to (url removed) and register for job alerts and career guidance tips.
Feb 12, 2025
Full time
Property Compliance Administrator Certain Advantage is hiring for a Property Compliance Administrator based in South Manchester. The Company It's the company! I've had the chance to sit down with the owners, partners, and HR team, and their enthusiasm for creating a progressive, supportive journey for their employees is truly inspiring. Their approach to hiring is refreshingly unique, they're focused on bringing in individuals who are entrepreneurial, ambitious, and eager to grow with the company long-term. Instead of hiring senior-level staff from outside, they prioritise developing, promoting, and retaining talent from within. When I visited recently, their passion for this philosophy was contagious, and it's clear they're committed to helping their people. Does this sound like your next career move? If you're ambitious to grow, this may be your next move. Are you experienced in an office environment where you were responsible for administration and compliance? Are you looking to work for a grown-up company who value work/life balance? Are you driven by progression within a forward-thinking business? The Role: We're looking for an enthusiastic and proactive Conveyancing Assistant to support the conveyancing team in providing excellent service to clients. If you thrive in a fast-paced environment and have strong organisational and communication skills, this is the role for you! Key Responsibilities: Handle client and third-party communications via phone, email, and occasionally face-to-face, offering support and guidance. Chase essential documentation, including ID, mortgage offers, and searches. Maintain accurate and up-to-date records on case management systems and third-party websites. Prepare necessary documentation throughout the conveyancing process. Assist with completion packs for the accounts team, including statements and invoices. Manage post-exchange matters as directed by the team manager. Assist with completions on the day of the transaction. Ensure compliance with company policies and procedures. Provide administrative support as needed within the team. The Benefits: Flexible holiday scheme so you can buy/ carry over up to 5 days at the end of each holiday year Death in service cover Employee Assistance Programme & counselling service Contributory pension Study Support Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Legal, Finance, Marketing, HR, IT and Engineering. If this job isn't for you, head to (url removed) and register for job alerts and career guidance tips.
Lark Hospitality is seeking a dynamic General Manager for a year-round opportunity in Falmouth, Massachusetts. The Beach Breeze Inn has been a mainstay for guests desiring all that Cape Cod has to offer; steps from the beach, The Inn's location allows for endless recreational and dining options and access to the islands from two ferry terminals, both just minutes away. It would be beneficial for the candidate to be familiar with the region and its seasonal offerings. The Inn operates seasonally but requires year-round duties to be performed. During the offseason, the General Manager oversees the property and works with senior leadership on budgeting and capital improvements being performed while the Inn is closed. An ideal candidate would possess strong financial acumen and have property opening/closing, project management experience, and interests. If you have a hospitality soul and appreciate the ebbs and flows of a seasonal operation, we are excited to hear from you. Lark Hospitality seeks someone who intends to lead the Inn as General Manager for multiple seasons. This is a full-time, year-round, benefitted position. On-site housing could be available for the right candidate. Responsibilities Oversee the facility's operations, including guest services, housekeeping, food and beverage, maintenance, and sales. Manage operational teams to ensure proper completion of all duties while adhering to specific property and Lark Hotels policies, procedures, and applicable laws. Hiring, training, reviewing, and disciplining departmental personnel up to and including termination of non-management personnel. Ensure all employee paperwork is filled out and communicated appropriately. Establish proficiency with the Property Management System and Point of Sale System and address deficiencies. Submit all daily, weekly, and monthly departmental reports as required. Immerse yourself in the community, create strong business ties with community leaders, and develop programs for the property to leverage these relationships. Conduct routine inspections of the entire property throughout the shift to ensure that the appearance of such areas reflects highly on the hotel, brand, and company. Execute the annual budget as provided by Lark Hotels. Use creative thinking to constantly improve the property's product and service. Responsible for collecting and accounting for all relevant revenues. Fiscal responsibility in scheduling. Control labor costs based on hotel occupancy, labor percentages, and service expectations. Plan, design, and direct work, addressing complaints and resolving problems. Elevate employee performance through motivation, encouragement, and timely and direct feedback. Foster a positive and cooperative work environment between staff and management. Maintain effective and efficient communication across departments. Assist with controlling departmental operating expenses through good practice, awareness, and controls. Assist with proper maintenance, operation, and training of all departmental systems, including PMS, credit card terminals, printers, copiers, telephones, and time clocks. May be requested to work at other Lark Managed properties for some time over the offseason. Qualifications 5+ years of experience in hotel management. Strong leadership and team-building skills. Proficient in budget management and financial planning. Excellent communication and interpersonal skills. Familiarity with US work authorization regulations.
Feb 12, 2025
Full time
Lark Hospitality is seeking a dynamic General Manager for a year-round opportunity in Falmouth, Massachusetts. The Beach Breeze Inn has been a mainstay for guests desiring all that Cape Cod has to offer; steps from the beach, The Inn's location allows for endless recreational and dining options and access to the islands from two ferry terminals, both just minutes away. It would be beneficial for the candidate to be familiar with the region and its seasonal offerings. The Inn operates seasonally but requires year-round duties to be performed. During the offseason, the General Manager oversees the property and works with senior leadership on budgeting and capital improvements being performed while the Inn is closed. An ideal candidate would possess strong financial acumen and have property opening/closing, project management experience, and interests. If you have a hospitality soul and appreciate the ebbs and flows of a seasonal operation, we are excited to hear from you. Lark Hospitality seeks someone who intends to lead the Inn as General Manager for multiple seasons. This is a full-time, year-round, benefitted position. On-site housing could be available for the right candidate. Responsibilities Oversee the facility's operations, including guest services, housekeeping, food and beverage, maintenance, and sales. Manage operational teams to ensure proper completion of all duties while adhering to specific property and Lark Hotels policies, procedures, and applicable laws. Hiring, training, reviewing, and disciplining departmental personnel up to and including termination of non-management personnel. Ensure all employee paperwork is filled out and communicated appropriately. Establish proficiency with the Property Management System and Point of Sale System and address deficiencies. Submit all daily, weekly, and monthly departmental reports as required. Immerse yourself in the community, create strong business ties with community leaders, and develop programs for the property to leverage these relationships. Conduct routine inspections of the entire property throughout the shift to ensure that the appearance of such areas reflects highly on the hotel, brand, and company. Execute the annual budget as provided by Lark Hotels. Use creative thinking to constantly improve the property's product and service. Responsible for collecting and accounting for all relevant revenues. Fiscal responsibility in scheduling. Control labor costs based on hotel occupancy, labor percentages, and service expectations. Plan, design, and direct work, addressing complaints and resolving problems. Elevate employee performance through motivation, encouragement, and timely and direct feedback. Foster a positive and cooperative work environment between staff and management. Maintain effective and efficient communication across departments. Assist with controlling departmental operating expenses through good practice, awareness, and controls. Assist with proper maintenance, operation, and training of all departmental systems, including PMS, credit card terminals, printers, copiers, telephones, and time clocks. May be requested to work at other Lark Managed properties for some time over the offseason. Qualifications 5+ years of experience in hotel management. Strong leadership and team-building skills. Proficient in budget management and financial planning. Excellent communication and interpersonal skills. Familiarity with US work authorization regulations.
Do you have experience of managing a portfolio of properties? Are you seeking a new challenge in 2025? Our superb client based in Swavesey is seeking an experienced Property Manager to join then on a permanent full time basis working Monday to Friday. As Property Manager, you will be responsible for managing a portfolio of properties across the East Anglian region. Dealing with current and potential tenants you will be responsible for listing properties for let, carry out viewings, agreeing property lets, arranging inspections, creating tenancy agreements, compiling inventories, obtaining references, registering deposit monies, deal with reactive and pro active maintenance issues, update records and keep systems up to date, review and implement rental increases where required, maintain your own appointments diary, deal with all property related queries and other ad hoc related duties. To be considered for the role of Property Manager, you will have previous lettings / property experience, excellent organisation and communication skills, a full UK driving licence. In return, for the role of Property Manager, our client is offering a basis salary up to £27,000 per annum with 2 x 6 monthly KPI related bonuses, 28 days annual leave inclusive of statutory holidays, laptop, mobile, pension. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Feb 12, 2025
Full time
Do you have experience of managing a portfolio of properties? Are you seeking a new challenge in 2025? Our superb client based in Swavesey is seeking an experienced Property Manager to join then on a permanent full time basis working Monday to Friday. As Property Manager, you will be responsible for managing a portfolio of properties across the East Anglian region. Dealing with current and potential tenants you will be responsible for listing properties for let, carry out viewings, agreeing property lets, arranging inspections, creating tenancy agreements, compiling inventories, obtaining references, registering deposit monies, deal with reactive and pro active maintenance issues, update records and keep systems up to date, review and implement rental increases where required, maintain your own appointments diary, deal with all property related queries and other ad hoc related duties. To be considered for the role of Property Manager, you will have previous lettings / property experience, excellent organisation and communication skills, a full UK driving licence. In return, for the role of Property Manager, our client is offering a basis salary up to £27,000 per annum with 2 x 6 monthly KPI related bonuses, 28 days annual leave inclusive of statutory holidays, laptop, mobile, pension. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Permanent Monday to Friday - 37.5 hours (between 8am and 6pm) Rugby - office based 30k - 33.5k pa Our client, a friendly charity based in Rugby, are looking for a Facilities Manager to oversee their head offices in Rugby. The key responsibilities of a Facilities Manager: Managing the building and associated services in a sustainable manner Ensuring a safe, welcoming and effective environment Being the first point of contact for anything maintenance related You may deal directly with some issues or outsource contractors where appropriate Ensuring the organisation complies with all legislation Support and advertise colleagues on risk assessments Preparation and implementation of a 5 year rolling maintenance plan Project manage to agreed budgets The requirements of a Facilities Manager: Experience and knowledge of workplace safety and welfare - previous experience in a similar role is a must General handyperson experience in a customer facing position - experience carrying out basic property maintenance An understanding of health and safety regulations/legislation - must have H&S qualification (IOSH / NEBOSH) Knowledge of carpentry / plumbing / electrical skills Excellent written and verbal communication skills Can work alone as well as part of a team Excellent organisation and time management skills Full UK driving licence Great IT skills - word, email, excel The benefits of working at a Facilities Manager: PRP and incentive schemes Health insurance scheme Enhanced pension scheme Flexitime possible 28 days holiday plus bank holidays Sick pay scheme Employee assistance programme Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Feb 12, 2025
Full time
Permanent Monday to Friday - 37.5 hours (between 8am and 6pm) Rugby - office based 30k - 33.5k pa Our client, a friendly charity based in Rugby, are looking for a Facilities Manager to oversee their head offices in Rugby. The key responsibilities of a Facilities Manager: Managing the building and associated services in a sustainable manner Ensuring a safe, welcoming and effective environment Being the first point of contact for anything maintenance related You may deal directly with some issues or outsource contractors where appropriate Ensuring the organisation complies with all legislation Support and advertise colleagues on risk assessments Preparation and implementation of a 5 year rolling maintenance plan Project manage to agreed budgets The requirements of a Facilities Manager: Experience and knowledge of workplace safety and welfare - previous experience in a similar role is a must General handyperson experience in a customer facing position - experience carrying out basic property maintenance An understanding of health and safety regulations/legislation - must have H&S qualification (IOSH / NEBOSH) Knowledge of carpentry / plumbing / electrical skills Excellent written and verbal communication skills Can work alone as well as part of a team Excellent organisation and time management skills Full UK driving licence Great IT skills - word, email, excel The benefits of working at a Facilities Manager: PRP and incentive schemes Health insurance scheme Enhanced pension scheme Flexitime possible 28 days holiday plus bank holidays Sick pay scheme Employee assistance programme Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Well-established Property Agent in is recruiting for an experienced and motivated Administrator / Office Coordinator for a job share on a Part Time basis. The role will work effectively within the team 3 days a week - Wednesday to Friday and alternate Saturdays. This is a fully office based role, across their 3 Offices - Amersham, Chesham and Little Chalfont. The successful candidate will be happy to be based at any of the 3 offices on any given day according to the business needs which will change depending on any annual leave, staff sickness etc. ROLE: Reception duties - Answering and transferring calls Making viewing appointments and registering new applicants Data input Occasionally meet and greet clients/purchasers Producing brochures and correspondence relating to property marketing and sales Implementing client identification checks when required Invoice raising General office management (ordering of supplies) Accompanying viewings as and when required (rarely) Assistant to Practice Manager, where appropriate REQUIREMENTS: Exceptional communication with a high level of customer service skills Excellent time management skills Strong prioritisation and organisation skills Strong keyboard skills with the ability to copy type Ability to handle confidential information Strong attention to detail High level of personal presentation - there will be occasional 'front of house customer facing MORE INFO: Must drive and have own car Working on a rota across 3 days - Wednesday to Friday and alternative Saturdays . HOURS: Wednesdays to Fridays 8.30am-5.30pm Alternate Saturdays 8.30am-4.30pm
Feb 12, 2025
Full time
Well-established Property Agent in is recruiting for an experienced and motivated Administrator / Office Coordinator for a job share on a Part Time basis. The role will work effectively within the team 3 days a week - Wednesday to Friday and alternate Saturdays. This is a fully office based role, across their 3 Offices - Amersham, Chesham and Little Chalfont. The successful candidate will be happy to be based at any of the 3 offices on any given day according to the business needs which will change depending on any annual leave, staff sickness etc. ROLE: Reception duties - Answering and transferring calls Making viewing appointments and registering new applicants Data input Occasionally meet and greet clients/purchasers Producing brochures and correspondence relating to property marketing and sales Implementing client identification checks when required Invoice raising General office management (ordering of supplies) Accompanying viewings as and when required (rarely) Assistant to Practice Manager, where appropriate REQUIREMENTS: Exceptional communication with a high level of customer service skills Excellent time management skills Strong prioritisation and organisation skills Strong keyboard skills with the ability to copy type Ability to handle confidential information Strong attention to detail High level of personal presentation - there will be occasional 'front of house customer facing MORE INFO: Must drive and have own car Working on a rota across 3 days - Wednesday to Friday and alternative Saturdays . HOURS: Wednesdays to Fridays 8.30am-5.30pm Alternate Saturdays 8.30am-4.30pm
We are looking for a highly motivated Senior Project Manager to join an established consultancy firm with offices in Birmingham. You will lead the delivery of complex projects across Industrial, Logistics, Healthcare & Education sectors. You will play a key role in building client relationships and developing new business opportunities. Client Details Our client is a large organisation with projects across Industrial, Logistics, Healthcare and Education schemes. They are known for their exceptional attention to detail and commitment to delivering quality projects across the UK. Description Undertake contract administration and responsible for communicating and reporting on project progress Works collaboratively with both internal and external teams and managing the flow of information between them and the client Management and preparation of key stage reports from feasibility through to completion and handover Development of project documentation, programmes and master budgets Oversee all stages of the development lifecycle. Provide day-to-day project leadership and direction. Build and maintain strong client relationships. Identify and develop new business opportunities. Manage consultant teams and ensure project success. Profile A successful Senior Project Manager should have: Extensive experience as a Senior Project Manager in a consultancy or client-side environment. Proven track record of successfully delivering complex projects. Excellent client relationship management and business development skills. Strong leadership and communication skills. Deep understanding of traditional JCT and JCT D&B contracts. Project experience with schemes ranging from 10m+ You must be already Chartered with a professional body( MRICS, MCIOB, MAPM, etc) Ability to run large, complex projects independently Proven track record of acting as Employers Agent on projects Job Offer Generous holiday leave. An encouraging and supportive company culture that values innovation and excellence. Opportunities for personal and professional growth within the property industry. A vibrant and dynamic work environment. Healthcare packages Personal development Hybrid working Competitive maternity and paternity packages Season ticket loan and professional membership subscriptions Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions
Feb 12, 2025
Full time
We are looking for a highly motivated Senior Project Manager to join an established consultancy firm with offices in Birmingham. You will lead the delivery of complex projects across Industrial, Logistics, Healthcare & Education sectors. You will play a key role in building client relationships and developing new business opportunities. Client Details Our client is a large organisation with projects across Industrial, Logistics, Healthcare and Education schemes. They are known for their exceptional attention to detail and commitment to delivering quality projects across the UK. Description Undertake contract administration and responsible for communicating and reporting on project progress Works collaboratively with both internal and external teams and managing the flow of information between them and the client Management and preparation of key stage reports from feasibility through to completion and handover Development of project documentation, programmes and master budgets Oversee all stages of the development lifecycle. Provide day-to-day project leadership and direction. Build and maintain strong client relationships. Identify and develop new business opportunities. Manage consultant teams and ensure project success. Profile A successful Senior Project Manager should have: Extensive experience as a Senior Project Manager in a consultancy or client-side environment. Proven track record of successfully delivering complex projects. Excellent client relationship management and business development skills. Strong leadership and communication skills. Deep understanding of traditional JCT and JCT D&B contracts. Project experience with schemes ranging from 10m+ You must be already Chartered with a professional body( MRICS, MCIOB, MAPM, etc) Ability to run large, complex projects independently Proven track record of acting as Employers Agent on projects Job Offer Generous holiday leave. An encouraging and supportive company culture that values innovation and excellence. Opportunities for personal and professional growth within the property industry. A vibrant and dynamic work environment. Healthcare packages Personal development Hybrid working Competitive maternity and paternity packages Season ticket loan and professional membership subscriptions Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions
Salary: 65k + 22.5% Annual Bonus + Car Allowance Location: Hybrid working pattern reporting into Cannock / Sites as per requirement When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. An exciting new opportunity has been created at Veolia to further deliver on Ecological Transformation through the expansion of our network of sites and innovative new developments across the UK. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Identify, explore and secure new development opportunities, including across Veolia's existing land assets, and devise delivery programmes. This will involve working closely with internal and external contacts to establish viability, prioritise opportunities and explore different delivery mechanisms. Monitor strategic plans and property markets in key geographic areas identified by the Strategic Development Strategy, explore off-market opportunities, develop effective working relationships with a network of trusted agents, developers and landowners. Take ownership of a range of projects and drive forward new opportunities. This will require engagement throughout Veolia including, on occasions, discussions with Directors and investment committees. In addition you will need to coordinate different workstreams and internal departmental resources, including Estates and Planning colleagues, Permitting, Estates, Technical Direction and Legal teams. Working closely with commercial colleagues and in-house technical teams develop and then maintain a strategic development strategy to target the acquisition of new property assets across the UK. Coordinate Estates and Planning aspects of site and business acquisitions by leading relevant due diligence activities alongside the Head of Estates and Planning. What we're looking for; RICS or MRTPI Qualified Degree in Estates Development/ Management, Town Planning or similar 5 Years experience post-degree An appreciation of the commercial aspects to delivering development What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Feb 12, 2025
Full time
Salary: 65k + 22.5% Annual Bonus + Car Allowance Location: Hybrid working pattern reporting into Cannock / Sites as per requirement When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. An exciting new opportunity has been created at Veolia to further deliver on Ecological Transformation through the expansion of our network of sites and innovative new developments across the UK. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Identify, explore and secure new development opportunities, including across Veolia's existing land assets, and devise delivery programmes. This will involve working closely with internal and external contacts to establish viability, prioritise opportunities and explore different delivery mechanisms. Monitor strategic plans and property markets in key geographic areas identified by the Strategic Development Strategy, explore off-market opportunities, develop effective working relationships with a network of trusted agents, developers and landowners. Take ownership of a range of projects and drive forward new opportunities. This will require engagement throughout Veolia including, on occasions, discussions with Directors and investment committees. In addition you will need to coordinate different workstreams and internal departmental resources, including Estates and Planning colleagues, Permitting, Estates, Technical Direction and Legal teams. Working closely with commercial colleagues and in-house technical teams develop and then maintain a strategic development strategy to target the acquisition of new property assets across the UK. Coordinate Estates and Planning aspects of site and business acquisitions by leading relevant due diligence activities alongside the Head of Estates and Planning. What we're looking for; RICS or MRTPI Qualified Degree in Estates Development/ Management, Town Planning or similar 5 Years experience post-degree An appreciation of the commercial aspects to delivering development What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
The Company We are Centrick, your go-to expert partners in all things residential property! Since 2005, we've been shaking things up across the UK, expertly managing buildings and estates of every shape and size, and handling sales and lettings and now have a presence globally. And that s not all! We ve got a passionate and driven team dedicated to keeping things running smoothly with top-notch services like cleaning, caretaking, and maintenance. Our HQ is buzzing right in the heart of Birmingham, where our fantastic front-line teams and behind-the-scenes pros from marketing to finance working together to keep the magic going. Our mission? It s simple: to make lives better, the Centrick way! So, who are we looking for? As Part or Fully Qualified Senior Management Accountant, you are responsible for completing monthly management accounts of group companies within a timely manner. Working closely with the Finance Manager, to help them manage and consolidate monthly results of the overall business. You will also provide insight on variances and analysis of performance. Providing guidance, to ensure the subsidiary company meets its company s financial targets by reporting on weekly progress reviews after updates have been collated from the department. In addition, you will be supporting and guiding department heads to ensure the subsidiary company meets its company s financial targets by reporting on weekly progress reviews after updated have been collated from the department. You will be responsible for cashflow forecasting and updating forecasts to business changes monthly, forecasting and amending changes as frequently as required. You will be confident reviewing and amending policies and procedures to ensure they comply with sound financial management and provide control within the core business and you will work towards group objectives and weekly and monthly KPI s which support the function across the business. Part of your role will also involve liaising with external accountants at year end and provide all subsidiary information for clearance. And what will you be doing? No two days are the same but the below gives you a flavour for some of the tasks you d typically be involved with. Even if you can t tick everything off from the list below but think you ve got what it takes, we d be keen for you to apply: Daily reporting and processing of subsidiary company transactions Processing vendor and customer invoices onto Microsoft Business Central software Uploading supplier payment runs, reconciling payments and issuing remittances Recording bank accounts and intercompany transactions Liaising and reporting to department heads Creating monthly management account packs including analysis and variance reports within 4 days Completing quarterly VAT returns Responsible for the Fixed Assets Register Reconciling Paye and P32 s back to the HMRC portal Weekly reporting to debtors and creditors, performing credit control duties where required in line with T&C s Monitor external contracts and services provided by suppliers to ensure that these are operating effectively and provide the best value to the company What s in it for you? We ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development. Health and Wellbeing: We all know how important health is and sometimes a little extra support can make a big difference. With Medicash, you can access a virtual GP service, get help with alternative therapies or claim back optical or dental expenses, ensuring your health and well-being are always a priority. Rest and Adventure: Enjoy 25 days of holiday allowance plus bank holidays! Whether you need to rest and recharge or seek new adventures like storming up a mountain, we want you to have the time to do what thrills you. Future Security: National surveys show that pensions are a top priority for employees. That s why we offer a competitive pension scheme, allowing you rest assured with the future! Socials: Enjoy our calendar of events, which includes lunches, activities and meet-ups with all our teams (we're quite big now and spread across the nation!) These gatherings are a fantastic opportunity for everyone to catch up, socialise and build connections within the business. Celebrate Your Day: Take an extra day off on us for your birthday! Celebrate with a spa day, an extra-long weekend, or simply spend time with your favourite people knowing you have an extra day of annual leave. Extra Time: We appreciate your dedication and service. As a token of our gratitude, your holiday allowance increases with your length of service. Investing in Your Skills: We support your growth and development with study support, helping you invest in your skills and future, whether that s gaining your professional membership or taking a course that will help you with your role. We even have a physical academy here, dedicated to developing your skills. Your Wellbeing Matters: We understand the importance of mental health and its impact on your overall wellbeing. That's why we offer 24/7 mental health support and complementary counselling sessions. Giving Back: We believe in community and giving back. Enjoy one volunteering day for charity, allowing you to make a difference in a cause you care about. Perkbox: We love this interactive platform which you have access to from Day 1, it allows us to recognise peers and receive monthly rewards which we can use in a multitude of ways, from a cheeky mid-week Nandos, a shopping spree or health-focused rewards! It s your choice how you spend your monthly perks. Plus, you can win extra points for even more fun surprises. At Centrick, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from all backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. We are all unique and we want to help you shine during the interview process. If there s anything we can do to make you more comfortable or confident, just let us know. We're here to help you show off your best self!
Feb 12, 2025
Full time
The Company We are Centrick, your go-to expert partners in all things residential property! Since 2005, we've been shaking things up across the UK, expertly managing buildings and estates of every shape and size, and handling sales and lettings and now have a presence globally. And that s not all! We ve got a passionate and driven team dedicated to keeping things running smoothly with top-notch services like cleaning, caretaking, and maintenance. Our HQ is buzzing right in the heart of Birmingham, where our fantastic front-line teams and behind-the-scenes pros from marketing to finance working together to keep the magic going. Our mission? It s simple: to make lives better, the Centrick way! So, who are we looking for? As Part or Fully Qualified Senior Management Accountant, you are responsible for completing monthly management accounts of group companies within a timely manner. Working closely with the Finance Manager, to help them manage and consolidate monthly results of the overall business. You will also provide insight on variances and analysis of performance. Providing guidance, to ensure the subsidiary company meets its company s financial targets by reporting on weekly progress reviews after updates have been collated from the department. In addition, you will be supporting and guiding department heads to ensure the subsidiary company meets its company s financial targets by reporting on weekly progress reviews after updated have been collated from the department. You will be responsible for cashflow forecasting and updating forecasts to business changes monthly, forecasting and amending changes as frequently as required. You will be confident reviewing and amending policies and procedures to ensure they comply with sound financial management and provide control within the core business and you will work towards group objectives and weekly and monthly KPI s which support the function across the business. Part of your role will also involve liaising with external accountants at year end and provide all subsidiary information for clearance. And what will you be doing? No two days are the same but the below gives you a flavour for some of the tasks you d typically be involved with. Even if you can t tick everything off from the list below but think you ve got what it takes, we d be keen for you to apply: Daily reporting and processing of subsidiary company transactions Processing vendor and customer invoices onto Microsoft Business Central software Uploading supplier payment runs, reconciling payments and issuing remittances Recording bank accounts and intercompany transactions Liaising and reporting to department heads Creating monthly management account packs including analysis and variance reports within 4 days Completing quarterly VAT returns Responsible for the Fixed Assets Register Reconciling Paye and P32 s back to the HMRC portal Weekly reporting to debtors and creditors, performing credit control duties where required in line with T&C s Monitor external contracts and services provided by suppliers to ensure that these are operating effectively and provide the best value to the company What s in it for you? We ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development. Health and Wellbeing: We all know how important health is and sometimes a little extra support can make a big difference. With Medicash, you can access a virtual GP service, get help with alternative therapies or claim back optical or dental expenses, ensuring your health and well-being are always a priority. Rest and Adventure: Enjoy 25 days of holiday allowance plus bank holidays! Whether you need to rest and recharge or seek new adventures like storming up a mountain, we want you to have the time to do what thrills you. Future Security: National surveys show that pensions are a top priority for employees. That s why we offer a competitive pension scheme, allowing you rest assured with the future! Socials: Enjoy our calendar of events, which includes lunches, activities and meet-ups with all our teams (we're quite big now and spread across the nation!) These gatherings are a fantastic opportunity for everyone to catch up, socialise and build connections within the business. Celebrate Your Day: Take an extra day off on us for your birthday! Celebrate with a spa day, an extra-long weekend, or simply spend time with your favourite people knowing you have an extra day of annual leave. Extra Time: We appreciate your dedication and service. As a token of our gratitude, your holiday allowance increases with your length of service. Investing in Your Skills: We support your growth and development with study support, helping you invest in your skills and future, whether that s gaining your professional membership or taking a course that will help you with your role. We even have a physical academy here, dedicated to developing your skills. Your Wellbeing Matters: We understand the importance of mental health and its impact on your overall wellbeing. That's why we offer 24/7 mental health support and complementary counselling sessions. Giving Back: We believe in community and giving back. Enjoy one volunteering day for charity, allowing you to make a difference in a cause you care about. Perkbox: We love this interactive platform which you have access to from Day 1, it allows us to recognise peers and receive monthly rewards which we can use in a multitude of ways, from a cheeky mid-week Nandos, a shopping spree or health-focused rewards! It s your choice how you spend your monthly perks. Plus, you can win extra points for even more fun surprises. At Centrick, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from all backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. We are all unique and we want to help you shine during the interview process. If there s anything we can do to make you more comfortable or confident, just let us know. We're here to help you show off your best self!
Job Title: Head of Centre - Property Management Location: Eastbourne Brand: Leaders Salary: up to £39,000 OTE inclusive of commission Hours: Monday to Friday 9am to 5.30pm About Leaders: Leaders, as part of the Leaders Romans Group, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market. Job Summary and Key Responsibilities: Reporting to the Regional Manager/Director, Leaders is seeking a new Head of Centre within Property Management to join our dedicated and dynamic team based in Eastbourne . To be successful in this position, you will need to be a current Senior PM or Team Manager with experience in leading a team. You will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio while working with the Regional Manager to support strategic objectives. Key Responsibilities: Providing support and guidance to all Property Management Team Leaders regarding the PM/PI function, their productivity, and output. Conducting Morning Meetings. Assisting Property Management Team Leaders with ongoing recruitment of PM/PI roles within the region. Providing support and guidance with the implementation of new legislation. Investigating customer complaints and proposing/undertaking appropriate responses. Coordinating and providing training where possible. Supporting the Property Management department through guidance and mentoring to achieve strategic objectives. Supporting audits of property management departments in conjunction with branch audits. Sharing property management best practices. Checking Gas Daily to ensure processes are adhered to and having relevant conversations. Monitoring teams' overdue workflows and having relevant conversations. Monitoring the churn report and having relevant conversations. Identifying opportunities to enhance service levels provided to both internal and external customers and discussing with RPM for implementation. Working on group projects or initiatives along with the RPM to ensure successful implementation. Direct line management responsibility for Property Management Team Leaders. Enforcing strategic objectives. Conducting interviews. Ensuring adequate cover in the department for holidays and days off. Monitoring the workload of Team Leaders and Property Managers, being aware of any issues that may affect staff morale. Being the point of contact for lettings/Branch managers to resolve issues with the property management team. Being a point of contact for out-of-hours emergencies and acting in accordance with best judgment. What are we looking for: Excellent communication skills, both written and verbal. Professional telephone manner. Organizational skills, time management, and attention to detail. Experience leading a team. Proven history working within the Property Industry. Up-to-date knowledge of legislation. Full UK Driving License Required. What we can offer you: Proven track record for career growth and advancement within the company. Market-leading training and ongoing professional development. Access to a diverse portfolio of properties. Supportive and collaborative team environment. Benefits: Competitive base salary and additional incentives. Quarterly and yearly awards, including trips abroad. Salary sacrifice pension scheme. Generous holiday allowance, increasing by 1 day per year based on service. Excellent parental leave and newly introduced fertility policy. Staff discounts. Leaders Romans Group is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leaders Romans Group does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.
Feb 12, 2025
Full time
Job Title: Head of Centre - Property Management Location: Eastbourne Brand: Leaders Salary: up to £39,000 OTE inclusive of commission Hours: Monday to Friday 9am to 5.30pm About Leaders: Leaders, as part of the Leaders Romans Group, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market. Job Summary and Key Responsibilities: Reporting to the Regional Manager/Director, Leaders is seeking a new Head of Centre within Property Management to join our dedicated and dynamic team based in Eastbourne . To be successful in this position, you will need to be a current Senior PM or Team Manager with experience in leading a team. You will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio while working with the Regional Manager to support strategic objectives. Key Responsibilities: Providing support and guidance to all Property Management Team Leaders regarding the PM/PI function, their productivity, and output. Conducting Morning Meetings. Assisting Property Management Team Leaders with ongoing recruitment of PM/PI roles within the region. Providing support and guidance with the implementation of new legislation. Investigating customer complaints and proposing/undertaking appropriate responses. Coordinating and providing training where possible. Supporting the Property Management department through guidance and mentoring to achieve strategic objectives. Supporting audits of property management departments in conjunction with branch audits. Sharing property management best practices. Checking Gas Daily to ensure processes are adhered to and having relevant conversations. Monitoring teams' overdue workflows and having relevant conversations. Monitoring the churn report and having relevant conversations. Identifying opportunities to enhance service levels provided to both internal and external customers and discussing with RPM for implementation. Working on group projects or initiatives along with the RPM to ensure successful implementation. Direct line management responsibility for Property Management Team Leaders. Enforcing strategic objectives. Conducting interviews. Ensuring adequate cover in the department for holidays and days off. Monitoring the workload of Team Leaders and Property Managers, being aware of any issues that may affect staff morale. Being the point of contact for lettings/Branch managers to resolve issues with the property management team. Being a point of contact for out-of-hours emergencies and acting in accordance with best judgment. What are we looking for: Excellent communication skills, both written and verbal. Professional telephone manner. Organizational skills, time management, and attention to detail. Experience leading a team. Proven history working within the Property Industry. Up-to-date knowledge of legislation. Full UK Driving License Required. What we can offer you: Proven track record for career growth and advancement within the company. Market-leading training and ongoing professional development. Access to a diverse portfolio of properties. Supportive and collaborative team environment. Benefits: Competitive base salary and additional incentives. Quarterly and yearly awards, including trips abroad. Salary sacrifice pension scheme. Generous holiday allowance, increasing by 1 day per year based on service. Excellent parental leave and newly introduced fertility policy. Staff discounts. Leaders Romans Group is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leaders Romans Group does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.
Since 1989, we have been the UK's leading provider of property risk expertise and residential surveying services, conducting over one property inspection every 12 seconds. With a team of more than 600 surveyors nationwide, we combine extensive coverage with crucial local knowledge. As part of the LSL Property Services PLC Group, which includes Your Move and Reeds Rains, we serve a diverse range of clients, including lenders, intermediaries, social housing organizations, and estate agents. e.surv Chartered Surveyors is actively seeking a skilled Team Leader to join our dynamic Central Operations Team in the booking department. In this pivotal role, you will report directly to the Operations Manager and be instrumental in driving the delivery of service level agreements (SLAs) and delivering exceptional customer service. You will collaborate effectively with fellow Team Leaders and engage with the wider business to expertly manage workloads and customer interactions within our departmental service levels. This hybrid position offers the flexibility of working 2 to 3 days from our Head Office in Kettering, on evening shifts from 11:30 AM to 8:00 PM. Key Accountabilities To manage teams of VSCs efficiently in booking surveyor appointments both inbound and outbound and handling OSR procedures (escalations) to achieve productivity, income, and customer service targets. To promote Esurv as part of the LSL Group by delivering exceptional customer care and strong communication, ensuring all lender SLA requirements are met promptly. To provide a professional telephone service and pursue operational excellence in all activities. To support colleagues in reaching shared objectives and build strong relationships with both internal teams and customers. To use Management Information (MI) to drive performance and quality improvements, delivering feedback and coaching to ensure standards are met. To manage absences, conduct reviews and appraisals, and initiate performance improvement processes as needed. To resolve issues at the first point of contact and encourage the team to do the same, while collaborating with Operations Managers to address concerns. To foster a supportive team culture, sharing best practices across the business, and responding effectively to unexpected incidents to minimize customer impact. To adapt swiftly to changing priorities to meet business and client needs. Knowledge, Experience and Qualifications required: Extensive experience in customer service and telephony. Skilled in providing constructive feedback to enhance performance. Proficient at handling complaints and difficult customers. Expert in utilizing CRM systems. Data-driven approach to performance improvement. Strong team-building and motivational abilities. Proven track record in leading high-performing contact center teams. Solid understanding of HR processes. Essential Proficient in Microsoft products (Word, Excel, PowerPoint, Optimiser, Survey Hub, Teams) and Google Maps/Rightmove. Ability to work flexible shifts, including evenings, weekends, and bank holidays, often with short notice. Maintain professionalism and remain calm under pressure. If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar alternatively apply with your CV and covering letter. LSL Property Services are dedicated to protecting your data our Recruitment Privacy Notice can be viewed HERE PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process. Apply for this job online Share on your newsfeed
Feb 12, 2025
Full time
Since 1989, we have been the UK's leading provider of property risk expertise and residential surveying services, conducting over one property inspection every 12 seconds. With a team of more than 600 surveyors nationwide, we combine extensive coverage with crucial local knowledge. As part of the LSL Property Services PLC Group, which includes Your Move and Reeds Rains, we serve a diverse range of clients, including lenders, intermediaries, social housing organizations, and estate agents. e.surv Chartered Surveyors is actively seeking a skilled Team Leader to join our dynamic Central Operations Team in the booking department. In this pivotal role, you will report directly to the Operations Manager and be instrumental in driving the delivery of service level agreements (SLAs) and delivering exceptional customer service. You will collaborate effectively with fellow Team Leaders and engage with the wider business to expertly manage workloads and customer interactions within our departmental service levels. This hybrid position offers the flexibility of working 2 to 3 days from our Head Office in Kettering, on evening shifts from 11:30 AM to 8:00 PM. Key Accountabilities To manage teams of VSCs efficiently in booking surveyor appointments both inbound and outbound and handling OSR procedures (escalations) to achieve productivity, income, and customer service targets. To promote Esurv as part of the LSL Group by delivering exceptional customer care and strong communication, ensuring all lender SLA requirements are met promptly. To provide a professional telephone service and pursue operational excellence in all activities. To support colleagues in reaching shared objectives and build strong relationships with both internal teams and customers. To use Management Information (MI) to drive performance and quality improvements, delivering feedback and coaching to ensure standards are met. To manage absences, conduct reviews and appraisals, and initiate performance improvement processes as needed. To resolve issues at the first point of contact and encourage the team to do the same, while collaborating with Operations Managers to address concerns. To foster a supportive team culture, sharing best practices across the business, and responding effectively to unexpected incidents to minimize customer impact. To adapt swiftly to changing priorities to meet business and client needs. Knowledge, Experience and Qualifications required: Extensive experience in customer service and telephony. Skilled in providing constructive feedback to enhance performance. Proficient at handling complaints and difficult customers. Expert in utilizing CRM systems. Data-driven approach to performance improvement. Strong team-building and motivational abilities. Proven track record in leading high-performing contact center teams. Solid understanding of HR processes. Essential Proficient in Microsoft products (Word, Excel, PowerPoint, Optimiser, Survey Hub, Teams) and Google Maps/Rightmove. Ability to work flexible shifts, including evenings, weekends, and bank holidays, often with short notice. Maintain professionalism and remain calm under pressure. If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar alternatively apply with your CV and covering letter. LSL Property Services are dedicated to protecting your data our Recruitment Privacy Notice can be viewed HERE PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process. Apply for this job online Share on your newsfeed
New Business Development Manager within the unique sector of the Travel & Tourism industry of Holiday Lettings to cover South West Wales areas such as Tenby, Milford Haven, Pembroke, Pembrokeshire, St Davids, Fishguard, Newport and up to Cardigan - Based from your home office in the area you will be responsible for developing and winning new business across the area, working Monday - Friday, basic salary with uncapped OTE on average earning circa 45k - 50k, fully expensed company car, 25 days holiday plus all Bank Holidays with additional ad hock sales incentives through the months and quarters too! The role of New Business Development Manager - Holiday lettings in brief:- - You'll be based from home selling and communicating with prospective new property owners out and about in your area developing relationships with new clients whom are property owners to promote and sell the travel companies excellent branding to promote their property as a holiday let. - You'll be working for the UK's longest established and most successful travel brand for the UK's leading holiday cottage company. - You'll be responsible for self-generating your own leads as well as converting warm leads and effectively managing your sales pipeline to deliver results and sales targets. - You'll be identifying and sourcing new clients through local networking and developing relationships with estate agents and other key suppliers such as cleaning companies, accountants, maintenance contractors etc; in the area to generate referrals too. - You'll be negotiating with new and existing suppliers. - You will be offering advice to new property owners and support on how to best feature and sell their property as a holiday let. - You will be responsible for taking professional photographs of the properties and assisting in writing strong creative marketing literature - training and a professional camera is provided. Successful candidates for this Business Development Manager role in the past have backgrounds in:- - The travel industry having worked in a similar role securing and developing new business sales within the UK based Tourism & Travel industry OR holiday lettings. OR - Other travel industry sectors within sales, business development or account management or as retail travel branch managers. OR - Estate agency sales, especially within residential lets / lettings having held roles such as Lettings Manager, Lettings Negotiator or Estate Agency Branch Manager. OR - Have been an area sales manager / field sales / regional sales manager / business development manager from within other sectors What's in it for me? - You will use your home office as a base and live in the area of South West Wales areas such as Tenby, Milford Haven, Pembroke, Pembrokeshire, St Davids, Fishguard, Newport and up to Cardigan. - Basic salary plus monthly sales commission with realistic Annual On Target Earnings of 45k - 50k per annum however it is uncapped, so you can earn more if you're an excellent sales professional other Business Development Managers are! - Additional ad hock sales incentives through the months and quarters too! - You'll also be provided with a Fully Expensed Company Car, laptop and phone, plus discounts on some of their travel brands too. - Working Monday to Friday with flexible hours where you can adjust your hours dependant on clients and your areas business needs in order to meet sales targets. - 25 days holiday plus all Bank Holidays, Circa 33 days holiday in total.
Feb 12, 2025
Full time
New Business Development Manager within the unique sector of the Travel & Tourism industry of Holiday Lettings to cover South West Wales areas such as Tenby, Milford Haven, Pembroke, Pembrokeshire, St Davids, Fishguard, Newport and up to Cardigan - Based from your home office in the area you will be responsible for developing and winning new business across the area, working Monday - Friday, basic salary with uncapped OTE on average earning circa 45k - 50k, fully expensed company car, 25 days holiday plus all Bank Holidays with additional ad hock sales incentives through the months and quarters too! The role of New Business Development Manager - Holiday lettings in brief:- - You'll be based from home selling and communicating with prospective new property owners out and about in your area developing relationships with new clients whom are property owners to promote and sell the travel companies excellent branding to promote their property as a holiday let. - You'll be working for the UK's longest established and most successful travel brand for the UK's leading holiday cottage company. - You'll be responsible for self-generating your own leads as well as converting warm leads and effectively managing your sales pipeline to deliver results and sales targets. - You'll be identifying and sourcing new clients through local networking and developing relationships with estate agents and other key suppliers such as cleaning companies, accountants, maintenance contractors etc; in the area to generate referrals too. - You'll be negotiating with new and existing suppliers. - You will be offering advice to new property owners and support on how to best feature and sell their property as a holiday let. - You will be responsible for taking professional photographs of the properties and assisting in writing strong creative marketing literature - training and a professional camera is provided. Successful candidates for this Business Development Manager role in the past have backgrounds in:- - The travel industry having worked in a similar role securing and developing new business sales within the UK based Tourism & Travel industry OR holiday lettings. OR - Other travel industry sectors within sales, business development or account management or as retail travel branch managers. OR - Estate agency sales, especially within residential lets / lettings having held roles such as Lettings Manager, Lettings Negotiator or Estate Agency Branch Manager. OR - Have been an area sales manager / field sales / regional sales manager / business development manager from within other sectors What's in it for me? - You will use your home office as a base and live in the area of South West Wales areas such as Tenby, Milford Haven, Pembroke, Pembrokeshire, St Davids, Fishguard, Newport and up to Cardigan. - Basic salary plus monthly sales commission with realistic Annual On Target Earnings of 45k - 50k per annum however it is uncapped, so you can earn more if you're an excellent sales professional other Business Development Managers are! - Additional ad hock sales incentives through the months and quarters too! - You'll also be provided with a Fully Expensed Company Car, laptop and phone, plus discounts on some of their travel brands too. - Working Monday to Friday with flexible hours where you can adjust your hours dependant on clients and your areas business needs in order to meet sales targets. - 25 days holiday plus all Bank Holidays, Circa 33 days holiday in total.