Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position We are currently recruiting a Site Manager to join our established construction department in Birmingham. Our Lower Essex Street scheme in Birmingham consists of 628-units comprising of an 8-storey, 12-storey, and 27-storey blocks. A Site Manager forms part of our established construction management team, which sits within our wider construction division. In addition to coordinating construction management activities on site, the Site Manager will work closely on a day-to-day basis with the subcontractor construction team to coordinate their works on site and then advise the Project Manager of any issues or programme concerns. This will also include reporting into the Senior Project Manager any risks, opportunities, and any mitigation strategies to maintain the project completion date. You will be responsible for the following duties: Ensuring that all RAMS for both direct and sub-contract works are in place and suitable for the activities being undertaken as listed in the Risk Register. Reporting to the Senior Project Manager any risks, opportunities, and any mitigation strategies to maintain the project completion date. Implementing the Project Construction Phase Health and Safety Plan to include all stakeholder requirements and interfaces. Carrying out site progress meetings with the sub-contractors to ensure the effective and efficient organisation of labour etc. Ensuring the completion of daily and weekly records for labour levels, allocation sheets etc. Ensuring that you understand and are proactive in identifying the risks and opportunities of potential change orders through the process of this project. Promoting and fostering a strong team culture and open a transparent line of communication within the project teams and throughout the business. Reviewing actual design and construction progress and prepare and maintain an updated project programme in conjunction with the Senior Project Manager and Project Planner. Taking a lead role in ensuring quality standards are met throughout the project and dealing with issues raised to you by the Assistant Site Manager. Championing the Galliard Construction anti-bribery, corruption, and drug and alcohol testing policies on site and ensuring they are strictly adhered to by all. Carrying out Sasets site safety audits and temporary works register reviews on a weekly basis. Facilitating external site safety and site temporary works audits on a monthly basis. The Person The Site Manager will be a highly organised and proactive individual who thrives in a fast-paced construction environment and takes pride in delivering high-quality results. The Site Manager will demonstrate exceptional leadership qualities and will be able to meet the below criteria: Previous experience leading and managing large residential projects with several sub-contractors and ensuring site performance. Proven ability to define and implement the right strategy depending on the circumstances and requirements. Proven track record of delivery in a fast-paced construction environment working in the capacity of Site Manager on large scale, high-rise, residential projects. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. An understanding of modern construction techniques, including: Piling Reinforced Concrete Structures Cladding Systems Mechanical and Electrical Services Fit-Out Trades Educated to HNC level or equivalent (Construction Management / Project Management / Skilled Trade or similar). We will also consider, and value qualified by experience. First Aider at Work qualified. Experience working for a Property Developer previously. Previous experience managing several direct reports with varying levels of experience. Educated to Degree Level or equivalent (Construction Management / Project Management / Skilled Trade or similar). Fire Marshall qualified. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Life assurance Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Volunteering opportunities Sponsorship of professional qualifications and accreditation's
Feb 13, 2025
Full time
Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position We are currently recruiting a Site Manager to join our established construction department in Birmingham. Our Lower Essex Street scheme in Birmingham consists of 628-units comprising of an 8-storey, 12-storey, and 27-storey blocks. A Site Manager forms part of our established construction management team, which sits within our wider construction division. In addition to coordinating construction management activities on site, the Site Manager will work closely on a day-to-day basis with the subcontractor construction team to coordinate their works on site and then advise the Project Manager of any issues or programme concerns. This will also include reporting into the Senior Project Manager any risks, opportunities, and any mitigation strategies to maintain the project completion date. You will be responsible for the following duties: Ensuring that all RAMS for both direct and sub-contract works are in place and suitable for the activities being undertaken as listed in the Risk Register. Reporting to the Senior Project Manager any risks, opportunities, and any mitigation strategies to maintain the project completion date. Implementing the Project Construction Phase Health and Safety Plan to include all stakeholder requirements and interfaces. Carrying out site progress meetings with the sub-contractors to ensure the effective and efficient organisation of labour etc. Ensuring the completion of daily and weekly records for labour levels, allocation sheets etc. Ensuring that you understand and are proactive in identifying the risks and opportunities of potential change orders through the process of this project. Promoting and fostering a strong team culture and open a transparent line of communication within the project teams and throughout the business. Reviewing actual design and construction progress and prepare and maintain an updated project programme in conjunction with the Senior Project Manager and Project Planner. Taking a lead role in ensuring quality standards are met throughout the project and dealing with issues raised to you by the Assistant Site Manager. Championing the Galliard Construction anti-bribery, corruption, and drug and alcohol testing policies on site and ensuring they are strictly adhered to by all. Carrying out Sasets site safety audits and temporary works register reviews on a weekly basis. Facilitating external site safety and site temporary works audits on a monthly basis. The Person The Site Manager will be a highly organised and proactive individual who thrives in a fast-paced construction environment and takes pride in delivering high-quality results. The Site Manager will demonstrate exceptional leadership qualities and will be able to meet the below criteria: Previous experience leading and managing large residential projects with several sub-contractors and ensuring site performance. Proven ability to define and implement the right strategy depending on the circumstances and requirements. Proven track record of delivery in a fast-paced construction environment working in the capacity of Site Manager on large scale, high-rise, residential projects. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. An understanding of modern construction techniques, including: Piling Reinforced Concrete Structures Cladding Systems Mechanical and Electrical Services Fit-Out Trades Educated to HNC level or equivalent (Construction Management / Project Management / Skilled Trade or similar). We will also consider, and value qualified by experience. First Aider at Work qualified. Experience working for a Property Developer previously. Previous experience managing several direct reports with varying levels of experience. Educated to Degree Level or equivalent (Construction Management / Project Management / Skilled Trade or similar). Fire Marshall qualified. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Life assurance Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Volunteering opportunities Sponsorship of professional qualifications and accreditation's
Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio. This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm. Duties include but are not limited to: Support the day-to-day maintenance of leasehold properties. Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property. Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants. Manage electronic data and emails and ensure all records are updated. Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents. Assist with site visits to ensure all buildings are in good order and complete site inspection reports. Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team. Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate. Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required. Maintain and update the approved contractors list. Maintain and update the purchase order system to ensure all expenditure is supported by a works order. Manage and upload compliance documents to Quooda. Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio. Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site. Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments. The Person The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria: Must have an understanding of new build residential and mixed-use developments. Previous experience operating as an Assistant Property Manager, Property Administrator or similar. Some understanding of the relevant Leasehold, Landlord and Tennant Act. Knowledge of budgets and accounts, including utility billing and apportionment. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. Demonstrable ability to build relationships and influence stakeholders at all levels. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Exceptional administration skills, with strong attention to detail and accuracy. Excellent organisation, prioritisation, and time management skills. Will be AIRPM Qualified or working towards AIRPM. An understanding and experience with multi-schedule budgets. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Life assurance Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Volunteering opportunities Sponsorship of professional qualifications and accreditations
Feb 13, 2025
Full time
Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio. This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm. Duties include but are not limited to: Support the day-to-day maintenance of leasehold properties. Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property. Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants. Manage electronic data and emails and ensure all records are updated. Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents. Assist with site visits to ensure all buildings are in good order and complete site inspection reports. Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team. Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate. Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required. Maintain and update the approved contractors list. Maintain and update the purchase order system to ensure all expenditure is supported by a works order. Manage and upload compliance documents to Quooda. Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio. Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site. Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments. The Person The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria: Must have an understanding of new build residential and mixed-use developments. Previous experience operating as an Assistant Property Manager, Property Administrator or similar. Some understanding of the relevant Leasehold, Landlord and Tennant Act. Knowledge of budgets and accounts, including utility billing and apportionment. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. Demonstrable ability to build relationships and influence stakeholders at all levels. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Exceptional administration skills, with strong attention to detail and accuracy. Excellent organisation, prioritisation, and time management skills. Will be AIRPM Qualified or working towards AIRPM. An understanding and experience with multi-schedule budgets. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Life assurance Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Volunteering opportunities Sponsorship of professional qualifications and accreditations
About The Role: The Crowd are partnering with an established furniture brand known for their functional and contemporary designs. They are seeking a proactive, sales-driven, and knowledgeable Business Development Manager to join their small yet successful London team. In this newly created role, you will be responsible for working closely with large-scale workplace clients to nurture and develop strong relationships, selling manufactured products directly to end users. You will visit clients and potential clients to discuss sales opportunities and prepare quotations. The ideal candidate will have an in-depth understanding and passion for the industry, with existing contacts in the industry. With a focus on London and the surrounding counties, the role aims to expand business opportunities, benefiting from the close proximity to the company's showroom. Note the ideal person will have a UK driving licence and will have the ability to attend and visit new and existing clients in the focus area. Our client is offering an opportunity to join a growing brand and put your stamp on newly creating position a that provides flexible working, enhanced annual leave, a car allowance and is based in a vibrant and easily accessible part of town. Key Responsibilities: Identify and pursue sales opportunities in the market Develop and maintain strong client relationships, both new and existing Plan and organise meetings with clients to present sales proposals Promote products through various channels Prepare and deliver sales quotations Work with the senior management to agree strategies and business growth ideas Key Skills/Requirements: Proven track record of generating sales and managing a pipeline within the furniture, property, or construction industries Confident, proactive, and driven Strong consultative selling approach Excellent communication and interpersonal skills Must hold a valid UK driving license To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Feb 12, 2025
Full time
About The Role: The Crowd are partnering with an established furniture brand known for their functional and contemporary designs. They are seeking a proactive, sales-driven, and knowledgeable Business Development Manager to join their small yet successful London team. In this newly created role, you will be responsible for working closely with large-scale workplace clients to nurture and develop strong relationships, selling manufactured products directly to end users. You will visit clients and potential clients to discuss sales opportunities and prepare quotations. The ideal candidate will have an in-depth understanding and passion for the industry, with existing contacts in the industry. With a focus on London and the surrounding counties, the role aims to expand business opportunities, benefiting from the close proximity to the company's showroom. Note the ideal person will have a UK driving licence and will have the ability to attend and visit new and existing clients in the focus area. Our client is offering an opportunity to join a growing brand and put your stamp on newly creating position a that provides flexible working, enhanced annual leave, a car allowance and is based in a vibrant and easily accessible part of town. Key Responsibilities: Identify and pursue sales opportunities in the market Develop and maintain strong client relationships, both new and existing Plan and organise meetings with clients to present sales proposals Promote products through various channels Prepare and deliver sales quotations Work with the senior management to agree strategies and business growth ideas Key Skills/Requirements: Proven track record of generating sales and managing a pipeline within the furniture, property, or construction industries Confident, proactive, and driven Strong consultative selling approach Excellent communication and interpersonal skills Must hold a valid UK driving license To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Are you an excellent relationship builder who thrives on client relationship management? Do you enjoy new business development? If so, we have a fantastic opportunity to join a growing construction business based in Kent! Job Title: Client Relationship Manager Location: Dartford, hybrid office and remote based role with travel across London and the home counties Contract Details: Full Time / Permanent Salary: 75,000 Benefits: 25 days annual leave rising to 30 days with service, twice yearly bonus based on company performance, mobile phone and laptop provided, private medical healthcare and pension scheme About Our Client: Our client are a leading maintenance business who are renowned for their exceptional and unique service. With a commitment to quality maintenance and project delivery, they are extremely proud of their customer service, innovation and technical know-how. With continuous growth and targeted sales growth of 15% year on year, this is an incredibly exciting time to join the business and help them with their continued ambitious growth plans. Role Overview and Key Responsibilities: Exploring the market to find new customers and to win new maintenance contracts, aligned with the wider sales strategy Develop and implement strategic plans to secure new maintenance contracts Maintaining relationships with our existing clients and further developing the business opportunities with them Supporting of quality bid submissions when quoting or pitching for work Competitor analysis Maintain and strengthen relationships with existing clients to ensure ongoing satisfaction and loyalty Proactively identify and pursue additional business opportunities with current clients to expand service offerings and increase revenue Utilise various methods such as networking, cold calling, client meetings and attending industry events to build a strong pipeline of clients Provide detailed reports and updates to senior management on market conditions and the competitive landscape Desirable (knowledge, skills, qualifications, experience): Must have a proven sales history of selling quality M&E maintenance both mobile and static Will have proven experience of working with managing agents, multisite landlords, commercial office / property, block management companies and private / higher education Must have excellent close and long-term relationships with key contacts and clients with a proven track record of maintaining those relationships Must have a proven record of contract retention Must have produced and executed sales plans and strategies Must have experience of CRM systems (experience of Salesforce would be an advantage) Be commercial and financially aware Excellent IT skills, including Microsoft Office suite, with the ability to produce presentations, proposals documents Be an excellent communicator with the ability to confidently deliver presentations when tendering for new business and building relationships Full, clean driving licence (UK) If you are a highly motivated individual with a passion for supporting growing organisations, we would love to hear from you. Please apply today! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 11, 2025
Full time
Are you an excellent relationship builder who thrives on client relationship management? Do you enjoy new business development? If so, we have a fantastic opportunity to join a growing construction business based in Kent! Job Title: Client Relationship Manager Location: Dartford, hybrid office and remote based role with travel across London and the home counties Contract Details: Full Time / Permanent Salary: 75,000 Benefits: 25 days annual leave rising to 30 days with service, twice yearly bonus based on company performance, mobile phone and laptop provided, private medical healthcare and pension scheme About Our Client: Our client are a leading maintenance business who are renowned for their exceptional and unique service. With a commitment to quality maintenance and project delivery, they are extremely proud of their customer service, innovation and technical know-how. With continuous growth and targeted sales growth of 15% year on year, this is an incredibly exciting time to join the business and help them with their continued ambitious growth plans. Role Overview and Key Responsibilities: Exploring the market to find new customers and to win new maintenance contracts, aligned with the wider sales strategy Develop and implement strategic plans to secure new maintenance contracts Maintaining relationships with our existing clients and further developing the business opportunities with them Supporting of quality bid submissions when quoting or pitching for work Competitor analysis Maintain and strengthen relationships with existing clients to ensure ongoing satisfaction and loyalty Proactively identify and pursue additional business opportunities with current clients to expand service offerings and increase revenue Utilise various methods such as networking, cold calling, client meetings and attending industry events to build a strong pipeline of clients Provide detailed reports and updates to senior management on market conditions and the competitive landscape Desirable (knowledge, skills, qualifications, experience): Must have a proven sales history of selling quality M&E maintenance both mobile and static Will have proven experience of working with managing agents, multisite landlords, commercial office / property, block management companies and private / higher education Must have excellent close and long-term relationships with key contacts and clients with a proven track record of maintaining those relationships Must have a proven record of contract retention Must have produced and executed sales plans and strategies Must have experience of CRM systems (experience of Salesforce would be an advantage) Be commercial and financially aware Excellent IT skills, including Microsoft Office suite, with the ability to produce presentations, proposals documents Be an excellent communicator with the ability to confidently deliver presentations when tendering for new business and building relationships Full, clean driving licence (UK) If you are a highly motivated individual with a passion for supporting growing organisations, we would love to hear from you. Please apply today! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hard Landscapers All Levels London and Home Counties Our client is always looking for quality Hard Landscapers of all levels. They cover projects throughout London and the home counties Key Responsibilities To carry out Hard Landscape operations To carry out Hard Landscape operations with appropriate regard for third party property To follow all company policy and guidance in order to ensure that the work is completed to an excellent standard To perform any other duties that may be required by the Operations Manager To handle and dispose of waste materials when necessary To operate a range of machinery, including power tools and light plant e.g. Kango To have a good general knowledge of methods and materials used within the industry To drive company vehicles as required. To follow all company policy and guidance in order to ensure the health, safety and welfare of yourself, colleagues and all other persons that may be likely to be affected by the work To follow all company policy and guidance in order to ensure that work does not adversely affect the environment To always comply with the Handbook Health and Safety is a top priority to our client and so paperwork for risk assessments is of vital importance withing the role. Documenting each stage of the works will also be required through taking photos and updating required company paperwork. Vehicles and Work Equipment To ensure that vehicles and equipment are serviced as required To ensure that the vehicle is kept clean and tidy on a regular basis To ensure your team has all the appropriate health and safety equipment. JOB REQUIREMENTS UK Driving license preferable Right to live and work in the UK Good level of spoken English Previous experience 2 years + in the following: Paving, Decking, General carpentry, Irrigation, Turfing, Fencing. You should have the ability to communicate effectively with our clients, the operations team and designers. You should also be able to supervise, train and motivate landscape assistants and apprentices. The ideal candidate will hold a CSCS/CPCS Card, abrasive wheels, manual handling, and a digger license up to 10 tonne not essential THE REWARDS Excellent salary depending on experience Quality work wear and tools/kit Ongoing training and development Be part of an ambitious, fun and award-winning team! In addition to this role, we have plenty of other roles across the Horticultural sector, please visit our website for more information
Feb 11, 2025
Full time
Hard Landscapers All Levels London and Home Counties Our client is always looking for quality Hard Landscapers of all levels. They cover projects throughout London and the home counties Key Responsibilities To carry out Hard Landscape operations To carry out Hard Landscape operations with appropriate regard for third party property To follow all company policy and guidance in order to ensure that the work is completed to an excellent standard To perform any other duties that may be required by the Operations Manager To handle and dispose of waste materials when necessary To operate a range of machinery, including power tools and light plant e.g. Kango To have a good general knowledge of methods and materials used within the industry To drive company vehicles as required. To follow all company policy and guidance in order to ensure the health, safety and welfare of yourself, colleagues and all other persons that may be likely to be affected by the work To follow all company policy and guidance in order to ensure that work does not adversely affect the environment To always comply with the Handbook Health and Safety is a top priority to our client and so paperwork for risk assessments is of vital importance withing the role. Documenting each stage of the works will also be required through taking photos and updating required company paperwork. Vehicles and Work Equipment To ensure that vehicles and equipment are serviced as required To ensure that the vehicle is kept clean and tidy on a regular basis To ensure your team has all the appropriate health and safety equipment. JOB REQUIREMENTS UK Driving license preferable Right to live and work in the UK Good level of spoken English Previous experience 2 years + in the following: Paving, Decking, General carpentry, Irrigation, Turfing, Fencing. You should have the ability to communicate effectively with our clients, the operations team and designers. You should also be able to supervise, train and motivate landscape assistants and apprentices. The ideal candidate will hold a CSCS/CPCS Card, abrasive wheels, manual handling, and a digger license up to 10 tonne not essential THE REWARDS Excellent salary depending on experience Quality work wear and tools/kit Ongoing training and development Be part of an ambitious, fun and award-winning team! In addition to this role, we have plenty of other roles across the Horticultural sector, please visit our website for more information
We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington. £50,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs. The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent). Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings. The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff. The working hours for this role are 9.00 - 17.00, Monday - Friday. For a full job description, please visit our website jobs.lookahead.org.uk and search REQ006044 All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll bring: Commitment to Value for Money and Quality Standards. Can-do attitude. Approachable and open behaviour. Highly organised, can work with clear timeframes and good attention to detail. Essential: A demonstrable commitment to deliver exceptional customer service. Ability to promote best practice in Repairs, Voids and Asset management. Experience of specifying Repairs and void works. Experience gained from within a building/construction environment, with knowledge of regulations in Health & Safety; Repairs & Maintenance. Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers. Undertake regular CPD (Continuing Personal Development) in construction related subjects. Strong IT Skills - Microsoft Office - minimum Intermediate level. Desirable: An HND or equivalent in construction or building studies. A Full UK Driving Licence. Knowledge of construction techniques. Knowledge of building standards regulatory requirements in relation to repairs and maintenance. Demonstrable knowledge of construction Health and Safety regulations. Working knowledge of NHF Schedule of Rates (SOR's) About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Feb 05, 2025
Full time
We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington. £50,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs. The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent). Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings. The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff. The working hours for this role are 9.00 - 17.00, Monday - Friday. For a full job description, please visit our website jobs.lookahead.org.uk and search REQ006044 All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll bring: Commitment to Value for Money and Quality Standards. Can-do attitude. Approachable and open behaviour. Highly organised, can work with clear timeframes and good attention to detail. Essential: A demonstrable commitment to deliver exceptional customer service. Ability to promote best practice in Repairs, Voids and Asset management. Experience of specifying Repairs and void works. Experience gained from within a building/construction environment, with knowledge of regulations in Health & Safety; Repairs & Maintenance. Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers. Undertake regular CPD (Continuing Personal Development) in construction related subjects. Strong IT Skills - Microsoft Office - minimum Intermediate level. Desirable: An HND or equivalent in construction or building studies. A Full UK Driving Licence. Knowledge of construction techniques. Knowledge of building standards regulatory requirements in relation to repairs and maintenance. Demonstrable knowledge of construction Health and Safety regulations. Working knowledge of NHF Schedule of Rates (SOR's) About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Business Development Manager - BTL + Bridging Finance Guilford, Reading, Southampton Field based Role, Private Health Care + Pension Contribution + Many more benefits, Experience within Bridging Finance OR BTL will be looked at, both would be an advantage We are pleased to be working with a multi-award-winning lender of Short-Term finance. Bridging and BTL being the products on offer, The business is built on providing exceptional customer service working closely with financial intermediaries and property professionals throughout the UK, London and the south counties being part of your area, Your key role will be to promote and increase awareness of the products and ensure an exceptional customer service to clients. Responsibilities for the Business Development Finance - Bridging and BTL: Identify and developing relationships with financial intermediaries, property investors and property developers throughout the UK Developing new business, identifying and optimising funding opportunities through our established large database of financial intermediaries and Property investors Managing relationships ensuring an exceptional customer service at all times Full management of a funding application from application to completion Ensuring award winning service levels are maintained Skills and Experience for the Business Development Finance - Bridging and BTL: Minimum of 2 years sales experience within secured lending, BTL, OR Bridging Finance. Knowledge of the bridging finance market / BTL Strong communication and presentation skills Professional telephone manner A passion for property Proven Experience of working with and managing client and broker relationships.
Jan 29, 2025
Full time
Business Development Manager - BTL + Bridging Finance Guilford, Reading, Southampton Field based Role, Private Health Care + Pension Contribution + Many more benefits, Experience within Bridging Finance OR BTL will be looked at, both would be an advantage We are pleased to be working with a multi-award-winning lender of Short-Term finance. Bridging and BTL being the products on offer, The business is built on providing exceptional customer service working closely with financial intermediaries and property professionals throughout the UK, London and the south counties being part of your area, Your key role will be to promote and increase awareness of the products and ensure an exceptional customer service to clients. Responsibilities for the Business Development Finance - Bridging and BTL: Identify and developing relationships with financial intermediaries, property investors and property developers throughout the UK Developing new business, identifying and optimising funding opportunities through our established large database of financial intermediaries and Property investors Managing relationships ensuring an exceptional customer service at all times Full management of a funding application from application to completion Ensuring award winning service levels are maintained Skills and Experience for the Business Development Finance - Bridging and BTL: Minimum of 2 years sales experience within secured lending, BTL, OR Bridging Finance. Knowledge of the bridging finance market / BTL Strong communication and presentation skills Professional telephone manner A passion for property Proven Experience of working with and managing client and broker relationships.
Our client is a leading property developer / main contractor working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. The need is currently for Site Managers with varying experience up to Senior Site Manager level, due to a healthy pipeline of projects scheduled in 2025. Key Responsibilties: Managing Construction Programme Proficient in drafting construction programmes. Agreeing subcontractor programmes and incorporating into the overall construction programme. Recognising potential delays in advance and implementing decisive measures to keep programme on track. Managing Steady Flow of Design Info Being familiar with the design stakeholders on the job i.e. Project Architect, Engineer, M+E Consultants and others. Being confident and personable enough to host regular Design Coordination Meetings to ensure queries are being answered and the site is being fed the necessary design information to progress works on site as per programme. Budget conscious Each PM is provided with a construction budget at the beginning of a job. It would be expected that they are conscious of the projects budget parameters surrounding weekly spend on general labour & materials. Work packages for principle subbies is negotiated and awarded through main office. Agreed scopes would be provided to the PM so they are fully aware of the subbies responsibilities, prestart meetings held with each subcontractor in which the PM would be in attendance. Requirements: Previous experience as a Site Manager Must have experience in residential construction (Ideally 15+ years). Strong knowledge of M+E, Steel Frame, RC construction beneficial. Very programme conscious and driven Management and health and safety qualifications Strong communication and leadership skills Strong IT skills In Return our client is offering: Attractive terms of Employment & Competitive salary for the right candidate Excellent Benefits Bonus Excellent Career Progression Opportunities to work on challenging projects and assignments.
Jan 29, 2025
Full time
Our client is a leading property developer / main contractor working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. The need is currently for Site Managers with varying experience up to Senior Site Manager level, due to a healthy pipeline of projects scheduled in 2025. Key Responsibilties: Managing Construction Programme Proficient in drafting construction programmes. Agreeing subcontractor programmes and incorporating into the overall construction programme. Recognising potential delays in advance and implementing decisive measures to keep programme on track. Managing Steady Flow of Design Info Being familiar with the design stakeholders on the job i.e. Project Architect, Engineer, M+E Consultants and others. Being confident and personable enough to host regular Design Coordination Meetings to ensure queries are being answered and the site is being fed the necessary design information to progress works on site as per programme. Budget conscious Each PM is provided with a construction budget at the beginning of a job. It would be expected that they are conscious of the projects budget parameters surrounding weekly spend on general labour & materials. Work packages for principle subbies is negotiated and awarded through main office. Agreed scopes would be provided to the PM so they are fully aware of the subbies responsibilities, prestart meetings held with each subcontractor in which the PM would be in attendance. Requirements: Previous experience as a Site Manager Must have experience in residential construction (Ideally 15+ years). Strong knowledge of M+E, Steel Frame, RC construction beneficial. Very programme conscious and driven Management and health and safety qualifications Strong communication and leadership skills Strong IT skills In Return our client is offering: Attractive terms of Employment & Competitive salary for the right candidate Excellent Benefits Bonus Excellent Career Progression Opportunities to work on challenging projects and assignments.
Our client is a leading property developer / contractor working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. They are in need of Project Managers on varying levels and experience as they have a fantastic pipeline of projects in 2025. Key Responsibilties: Managing Construction Programme Proficient in drafting construction programmes. Agreeing subcontractor programmes and incorporating into the overall construction programme. Recognising potential delays in advance and implementing decisive measures to keep programme on track. Managing Steady Flow of Design Info Being familiar with the design stakeholders on the job i.e. Project Architect, Engineer, M+E Consultants and others. Being confident and personable enough to host regular Design Coordination Meetings to ensure queries are being answered and the site is being fed the necessary design information to progress works on site as per programme. Budget conscious Each PM is provided with a construction budget at the beginning of a job. It would be expected that they are conscious of the projects budget parameters surrounding weekly spend on general labour & materials. Work packages for principle subbies is negotiated and awarded through main office. Agreed scopes would be provided to the PM so they are fully aware of the subbies responsibilities, prestart meetings held with each subcontractor in which the PM would be in attendance. Requirements: Previous experience as a Project Manager Must have experience in residential construction (Ideally 15+ years) Very programme conscious and driven Management and health and safety qualifications Strong communication and leadership skills Strong IT skills In Return our client is offering: Attractive terms of Employment & Competitive salary for the right candidate Excellent Benefits Bonus Excellent Career Progression Opportunities to work on challenging projects and assignments.
Jan 29, 2025
Full time
Our client is a leading property developer / contractor working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. They are in need of Project Managers on varying levels and experience as they have a fantastic pipeline of projects in 2025. Key Responsibilties: Managing Construction Programme Proficient in drafting construction programmes. Agreeing subcontractor programmes and incorporating into the overall construction programme. Recognising potential delays in advance and implementing decisive measures to keep programme on track. Managing Steady Flow of Design Info Being familiar with the design stakeholders on the job i.e. Project Architect, Engineer, M+E Consultants and others. Being confident and personable enough to host regular Design Coordination Meetings to ensure queries are being answered and the site is being fed the necessary design information to progress works on site as per programme. Budget conscious Each PM is provided with a construction budget at the beginning of a job. It would be expected that they are conscious of the projects budget parameters surrounding weekly spend on general labour & materials. Work packages for principle subbies is negotiated and awarded through main office. Agreed scopes would be provided to the PM so they are fully aware of the subbies responsibilities, prestart meetings held with each subcontractor in which the PM would be in attendance. Requirements: Previous experience as a Project Manager Must have experience in residential construction (Ideally 15+ years) Very programme conscious and driven Management and health and safety qualifications Strong communication and leadership skills Strong IT skills In Return our client is offering: Attractive terms of Employment & Competitive salary for the right candidate Excellent Benefits Bonus Excellent Career Progression Opportunities to work on challenging projects and assignments.
Commercial / Residential Valuation Surveyors - Home working - (All levels; Associate - Director) Hiring in London and Home Counties - Remote working - Basic Salary - between approx. £60,000 - £92,500 approx. plus 35% bonus over agreed net revenue. Established in 2018, our client, is a specialist independent Valuation firm specialising in the valuation of Commercial and Residential real estate for loan security purposes. Currently a team of 16, they are looking for Commercial and Residential Valuation Surveyors to join them at the ground level as they level up with ambitions to become a major player nationwide. Having spoken with the founder, who seems like a very friendly, grounded and level-headed leader, we believe it is likely a great opportunity to help drive a company forward who already has a strong market presence and platform for you to capitalise on and naturally you would expect career / progression opportunities to arise as the company expands. Their work is mainly secured lending approx. 70%, with the rest being private valuation / red book valuation work. Around 70% of their work is commercial however, they have told us that they will consider residential only experience and can adjust the work to a degree to suit people's preferences. The expected workload is 3-5 Surveys per week depending on the size and complexity of the valuation. Key Responsibilities: Conduct accurate valuations of residential and commercial properties for loan security. Prepare detailed reports and present findings to clients. Collaborate with stakeholders, including bank managers, property owners, and internal team members. Manage multiple projects simultaneously, ensuring deadlines are met without compromising quality. Engage in networking and relationship-building activities, including social events with clients. Travel within London, Home Counties, and occasionally up North as required. Qualifications: Minimum of 1.5 years Post-Qualification Experience (PQE). MRICS/FRICS qualification and registered valuer status. Exceptional communication and interpersonal skills. Ability to work independently and remotely, managing time and tasks effectively. Strong analytical and problem-solving abilities. Benefits: Basic Salary - between approx. £60,000 - £92,500. Depending on experience and location, plus bonus (40% over agreed figure) and monthly car allowance. Car allowance paid monthly on top of salary (£3,500 - 6,000). Flexible home working agreement. 35% commission / bonus over agreed target - other creative incentive bonus structures for you to capitalise on. Pension contribution (standard). Remote and flexible working environment with the option to work from a local office (they are wanting to have offices nationwide and have no issue with arranging workspaces to be shared with other Surveyors who they employ as the team grows initially). Annual leave - 25 days plus bank holidays. CPD costs covered, and travel expenses covered. Apply today with an up-to-date CV.
Jan 29, 2025
Full time
Commercial / Residential Valuation Surveyors - Home working - (All levels; Associate - Director) Hiring in London and Home Counties - Remote working - Basic Salary - between approx. £60,000 - £92,500 approx. plus 35% bonus over agreed net revenue. Established in 2018, our client, is a specialist independent Valuation firm specialising in the valuation of Commercial and Residential real estate for loan security purposes. Currently a team of 16, they are looking for Commercial and Residential Valuation Surveyors to join them at the ground level as they level up with ambitions to become a major player nationwide. Having spoken with the founder, who seems like a very friendly, grounded and level-headed leader, we believe it is likely a great opportunity to help drive a company forward who already has a strong market presence and platform for you to capitalise on and naturally you would expect career / progression opportunities to arise as the company expands. Their work is mainly secured lending approx. 70%, with the rest being private valuation / red book valuation work. Around 70% of their work is commercial however, they have told us that they will consider residential only experience and can adjust the work to a degree to suit people's preferences. The expected workload is 3-5 Surveys per week depending on the size and complexity of the valuation. Key Responsibilities: Conduct accurate valuations of residential and commercial properties for loan security. Prepare detailed reports and present findings to clients. Collaborate with stakeholders, including bank managers, property owners, and internal team members. Manage multiple projects simultaneously, ensuring deadlines are met without compromising quality. Engage in networking and relationship-building activities, including social events with clients. Travel within London, Home Counties, and occasionally up North as required. Qualifications: Minimum of 1.5 years Post-Qualification Experience (PQE). MRICS/FRICS qualification and registered valuer status. Exceptional communication and interpersonal skills. Ability to work independently and remotely, managing time and tasks effectively. Strong analytical and problem-solving abilities. Benefits: Basic Salary - between approx. £60,000 - £92,500. Depending on experience and location, plus bonus (40% over agreed figure) and monthly car allowance. Car allowance paid monthly on top of salary (£3,500 - 6,000). Flexible home working agreement. 35% commission / bonus over agreed target - other creative incentive bonus structures for you to capitalise on. Pension contribution (standard). Remote and flexible working environment with the option to work from a local office (they are wanting to have offices nationwide and have no issue with arranging workspaces to be shared with other Surveyors who they employ as the team grows initially). Annual leave - 25 days plus bank holidays. CPD costs covered, and travel expenses covered. Apply today with an up-to-date CV.
Anderselite are currently recruiting for a Roving Facilities Manager for a permanent opportunity with a leading property management and real estate services firm. The role will involve oversight of several sites and buildings throughout London and the Home Counties. The position will involve some duties that can be completed from home / office but will also involve a number of days on site across click apply for full job details
Feb 01, 2024
Full time
Anderselite are currently recruiting for a Roving Facilities Manager for a permanent opportunity with a leading property management and real estate services firm. The role will involve oversight of several sites and buildings throughout London and the Home Counties. The position will involve some duties that can be completed from home / office but will also involve a number of days on site across click apply for full job details
Retail Area Manager - National Charity Home Counties and London Salary £37,557 per annum+ car+ great benefits including 30 days holiday plus bank holidays A fantastic opportunity to join one of the UK's leading charity retailers as an Area Manager as arisen. We are looking for a commercially minded Area Manager that is passionate about maximising area sales and profits across their Charity Shops. You will provide support to the stores based in the Home Counties and London area. Shop locations include Wellingborough, Felixstowe and Bedford. With c100 stores across England and Wales this is an exciting time to be part of their business. If you are an experienced Area Manager within the charity or retail sector, this could be the ideal role for you! Retail Area Manager - The Role: Management of the team members in order to maximise the area team's sales and profitability and achieving income targets Controlling expenditure and delivering net contribution Analyse all reports and commercial information available to help improve the performance of stores. Identify current retail trends, monitor competitor activity, reporting and responding where appropriate Support the business strategy and implement new plans/ideas to achieve business targets Retail Area Manager - The Person: Outstanding track record in achieving sales and profit targets within retail or charity management Passionate about charity retailing Passionate about delivering results through the effective management of people Demonstrable experience in analysing financial data to make informed commercial decisions Experience of distance managing a diverse team of people Excellence in forming working partnerships with other organisations If you have experience within retail as an Area Manager, District Manager or Multi Site Manager within the charity sector and are interested in working for a great charity who have fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit out website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Feb 01, 2024
Full time
Retail Area Manager - National Charity Home Counties and London Salary £37,557 per annum+ car+ great benefits including 30 days holiday plus bank holidays A fantastic opportunity to join one of the UK's leading charity retailers as an Area Manager as arisen. We are looking for a commercially minded Area Manager that is passionate about maximising area sales and profits across their Charity Shops. You will provide support to the stores based in the Home Counties and London area. Shop locations include Wellingborough, Felixstowe and Bedford. With c100 stores across England and Wales this is an exciting time to be part of their business. If you are an experienced Area Manager within the charity or retail sector, this could be the ideal role for you! Retail Area Manager - The Role: Management of the team members in order to maximise the area team's sales and profitability and achieving income targets Controlling expenditure and delivering net contribution Analyse all reports and commercial information available to help improve the performance of stores. Identify current retail trends, monitor competitor activity, reporting and responding where appropriate Support the business strategy and implement new plans/ideas to achieve business targets Retail Area Manager - The Person: Outstanding track record in achieving sales and profit targets within retail or charity management Passionate about charity retailing Passionate about delivering results through the effective management of people Demonstrable experience in analysing financial data to make informed commercial decisions Experience of distance managing a diverse team of people Excellence in forming working partnerships with other organisations If you have experience within retail as an Area Manager, District Manager or Multi Site Manager within the charity sector and are interested in working for a great charity who have fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit out website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Property Manager - Reading - c£35k to start My client is a highly reputable, modern firm of Chartered Surveyors specialising in Residential Property Management across London and the Western Home Counties with a particularly strong presence in Surrey, Hampshire and Berkshire. With a healthy pipeline of new block instructions (in addition to their ongoing commitment to outstanding levels of service), they now seek a competent Property Manager / Block Manager as follows: Office based (Reading) overseeing a portfolio of local blocks with help from an assistant property manager and guidance from a senior property manager Undertaking the full range of block management tasks including insurance provision, S20 consultation/major works, site inspection, resident meetings The suitable Property Manager will come from a stable career background, have 2 years block management experience and prefer independent practice to corporate structure. Whilst IRPM/RICS qualification is desired it isn't essential and for the right Property Manager support and funding to achieve it will be provided. In terms of location, anywhere along the M4 Corridor would work (including West London) although this Property Manager position is strictly office based (bar site visits). The successful Senior Property Manager will need to have their own car for which the HMRC rate of 45p per mile will be reimbursed for business use. Salary for the successful Property Manager will start at up to £35k per annum with reviews and uplifts based on tenure, performance and qualification. Holiday entitlement begins at 20 days plus public rising one day per year after 2 years' service (up to a maximum of 25 days). If you are a Property Manager living in or close to the M4 corridor and would like to work for a long established firm of chartered surveyors managing quality blocks please apply now for immediate consideration and further info.
Dec 15, 2022
Full time
Property Manager - Reading - c£35k to start My client is a highly reputable, modern firm of Chartered Surveyors specialising in Residential Property Management across London and the Western Home Counties with a particularly strong presence in Surrey, Hampshire and Berkshire. With a healthy pipeline of new block instructions (in addition to their ongoing commitment to outstanding levels of service), they now seek a competent Property Manager / Block Manager as follows: Office based (Reading) overseeing a portfolio of local blocks with help from an assistant property manager and guidance from a senior property manager Undertaking the full range of block management tasks including insurance provision, S20 consultation/major works, site inspection, resident meetings The suitable Property Manager will come from a stable career background, have 2 years block management experience and prefer independent practice to corporate structure. Whilst IRPM/RICS qualification is desired it isn't essential and for the right Property Manager support and funding to achieve it will be provided. In terms of location, anywhere along the M4 Corridor would work (including West London) although this Property Manager position is strictly office based (bar site visits). The successful Senior Property Manager will need to have their own car for which the HMRC rate of 45p per mile will be reimbursed for business use. Salary for the successful Property Manager will start at up to £35k per annum with reviews and uplifts based on tenure, performance and qualification. Holiday entitlement begins at 20 days plus public rising one day per year after 2 years' service (up to a maximum of 25 days). If you are a Property Manager living in or close to the M4 corridor and would like to work for a long established firm of chartered surveyors managing quality blocks please apply now for immediate consideration and further info.
Property Manager / Residential Block Manager / Senior Property Manager - London - £30-60k We're currently working with a reputable managing agent who seeks Leasehold Block Management professionals at all levels across London and the home counties. Whether you're an Assistant Property Manager, Property Manager or Senior Property Manager our established managing agent client has opportunities to suit with flexible working arrangements, a welcoming, supportive team environment and state of the art offices for those keen to work more traditionally. Property Manager / Assistant Property Manager / Senior Property Manager's keen to apply should live in (or within range of) London or the home counties, have 1-5 years block management experience (covering the full range of duties from budget setting to insurance provision, S20 consultation/major works, site visits & AGM's), come from a stable career background and have a genuine customer focus (seeing tasks through to completion, lots of resident communication and complete accountability). Whilst IRPM/RICS qualification is required for Senior Property Manager applicants, it can be supported for in assistant property managers / property managers keen to obtain it in post. Our client's block portfolio is high quality and diverse, comprising long retained RMC's, Freeholder sites and New Builds all divided into manageable unit numbers in close knit postcode spreads. Property Manager / Assistant Property Manager / Senior Property Manager's working for our client will enjoy a structured career path, ongoing training and a basic salary up to £60k with benefits depending on level/experience. If you are a Property Manager / Assistant Property Manager / Senior Property Manager keen to further your career in a quality focused, flexible setting in London or the Home Counties please apply now for immediate consideration and further info About us: BBL Property Recruitment are specialist recruiters for the leasehold block management sector, established over 20 years serving property manager vacancies nationally for a variety of high quality managing agent employers.
Dec 14, 2022
Full time
Property Manager / Residential Block Manager / Senior Property Manager - London - £30-60k We're currently working with a reputable managing agent who seeks Leasehold Block Management professionals at all levels across London and the home counties. Whether you're an Assistant Property Manager, Property Manager or Senior Property Manager our established managing agent client has opportunities to suit with flexible working arrangements, a welcoming, supportive team environment and state of the art offices for those keen to work more traditionally. Property Manager / Assistant Property Manager / Senior Property Manager's keen to apply should live in (or within range of) London or the home counties, have 1-5 years block management experience (covering the full range of duties from budget setting to insurance provision, S20 consultation/major works, site visits & AGM's), come from a stable career background and have a genuine customer focus (seeing tasks through to completion, lots of resident communication and complete accountability). Whilst IRPM/RICS qualification is required for Senior Property Manager applicants, it can be supported for in assistant property managers / property managers keen to obtain it in post. Our client's block portfolio is high quality and diverse, comprising long retained RMC's, Freeholder sites and New Builds all divided into manageable unit numbers in close knit postcode spreads. Property Manager / Assistant Property Manager / Senior Property Manager's working for our client will enjoy a structured career path, ongoing training and a basic salary up to £60k with benefits depending on level/experience. If you are a Property Manager / Assistant Property Manager / Senior Property Manager keen to further your career in a quality focused, flexible setting in London or the Home Counties please apply now for immediate consideration and further info About us: BBL Property Recruitment are specialist recruiters for the leasehold block management sector, established over 20 years serving property manager vacancies nationally for a variety of high quality managing agent employers.
Gas Engineer (Qualified Supervisor) £200 - £250 per day depending on experience London, Home Counties Full time, Permanent Our client is a property maintenance and construction company based in London. They carry out works across the whole of the M25 and Home Counties for various estate agents. They work closely with a wide range of property managers organising and conducting works from small to large jobs. They are currently looking for a qualified Gas Engineer to join their Maintenance and Safety Team. They are looking for someone who will be able to join our team of hardworking engineers and be able to complete large projects to a high standard. This would include reactive work which means you could do multiple jobs in one day. You will mainly be working as a team but sometimes you may need to work alone. You will need to be confident, experienced and be able to provide technical support to their operations team. Leadership skills are required for this role as you will play a key role in the onboarding of new staff as well as the ongoing training required in order to keep the quality of work to a high standard. Again this includes technical support, identifying skill gaps and upskilling Engineers. Your role and responsibilities will include tasks such as; Installing or repairing appliances to deliver gas Maintaining or replacing faulty systems Cutting, bending and joining pipes and fittings Providing cost estimates to customers, and talking through additional cover and insurance options Carrying out tests, checking for gas leaks and ensuring all repairs/installations are up to code Ensuring all safety requirements are met accordingly Requirements: Must have a Full Clean UK driving licence Gas safety registered (ACS) NVQ Level 3 or equivalent in Gas installation Breakdowns, Fault Finding and Repairs Must have their own van - congestion, parking and work related fuel is paid for (45p per mile) Good hand-eye coordination Communication and teamwork skills Commitment to safety rules 5-10 years' experience is required Own tools are required Schedule: Monday to Friday 8 hour shift 8:00 - 17:00 Licence/Certification: Driving Licence (required) DBS (required) CSCS (preferred)
Dec 08, 2022
Full time
Gas Engineer (Qualified Supervisor) £200 - £250 per day depending on experience London, Home Counties Full time, Permanent Our client is a property maintenance and construction company based in London. They carry out works across the whole of the M25 and Home Counties for various estate agents. They work closely with a wide range of property managers organising and conducting works from small to large jobs. They are currently looking for a qualified Gas Engineer to join their Maintenance and Safety Team. They are looking for someone who will be able to join our team of hardworking engineers and be able to complete large projects to a high standard. This would include reactive work which means you could do multiple jobs in one day. You will mainly be working as a team but sometimes you may need to work alone. You will need to be confident, experienced and be able to provide technical support to their operations team. Leadership skills are required for this role as you will play a key role in the onboarding of new staff as well as the ongoing training required in order to keep the quality of work to a high standard. Again this includes technical support, identifying skill gaps and upskilling Engineers. Your role and responsibilities will include tasks such as; Installing or repairing appliances to deliver gas Maintaining or replacing faulty systems Cutting, bending and joining pipes and fittings Providing cost estimates to customers, and talking through additional cover and insurance options Carrying out tests, checking for gas leaks and ensuring all repairs/installations are up to code Ensuring all safety requirements are met accordingly Requirements: Must have a Full Clean UK driving licence Gas safety registered (ACS) NVQ Level 3 or equivalent in Gas installation Breakdowns, Fault Finding and Repairs Must have their own van - congestion, parking and work related fuel is paid for (45p per mile) Good hand-eye coordination Communication and teamwork skills Commitment to safety rules 5-10 years' experience is required Own tools are required Schedule: Monday to Friday 8 hour shift 8:00 - 17:00 Licence/Certification: Driving Licence (required) DBS (required) CSCS (preferred)
Bennett and Game Recruitment LTD
Watford, Hertfordshire
Our client, a Block Management Specialist, based near Watford, are seeking an Assistant Property Manager to join them due to continued growth. The Assistant Property Manager would be looking after a residential portfolio, focusing specifically on block management, across the UK but mainly focusing in London and the Home Counties click apply for full job details
Dec 08, 2022
Full time
Our client, a Block Management Specialist, based near Watford, are seeking an Assistant Property Manager to join them due to continued growth. The Assistant Property Manager would be looking after a residential portfolio, focusing specifically on block management, across the UK but mainly focusing in London and the Home Counties click apply for full job details
What are we looking for? We have the opportunity for a strong Administrator to join our Surveyor team on a 6 month fixed term contract. You will be providing administrative support to internal and external customers as part of the Repairs Team, support to the surveying service and receive and respond to customer' maintenance related enquiries and carry out all administrative duties related to this role, whilst providing an excellent level of customer service. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home. Please note, one of your office days, must be a Friday. However it's important to note that we will need you to be in the office whilst you are training which usually last's around 4-6 weeks, this is so we can get you get up to speed and ensure you are fully set up in your new role. Some of the key tasks and responsibilities include: Manage surveyors diaries Process all works associated with the work to void properties including but not limited to raising work orders, processing keys, booking pre void inspections, follow utilities process and all other voids related tasks as required Book surveyor pre and post inspections Raise auditor requests for surveyors Book mutual exchange inspections for surveyors Complete customer feedback on surveyor related tasks Manage the surveyors email inbox Assist colleagues with all surveyor related enquiries Receive and process repairs requests from customers, staff, external stakeholders and other outside agencies by a variety of means including but not limited to email, telephone, web chat, letter and face to face Administer CRM, Northgate and other databases in use by the organisation. Provide administrative support for the decant process To be successful in this role, we'd be looking for the following... Experience in a role dealing with customers and responding to customer queries Administration experience Experience in monitoring and maintaining databases Excellent IT skills Experience of collating information, reporting and evaluating outcomes What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay - We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Sep 24, 2022
Full time
What are we looking for? We have the opportunity for a strong Administrator to join our Surveyor team on a 6 month fixed term contract. You will be providing administrative support to internal and external customers as part of the Repairs Team, support to the surveying service and receive and respond to customer' maintenance related enquiries and carry out all administrative duties related to this role, whilst providing an excellent level of customer service. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home. Please note, one of your office days, must be a Friday. However it's important to note that we will need you to be in the office whilst you are training which usually last's around 4-6 weeks, this is so we can get you get up to speed and ensure you are fully set up in your new role. Some of the key tasks and responsibilities include: Manage surveyors diaries Process all works associated with the work to void properties including but not limited to raising work orders, processing keys, booking pre void inspections, follow utilities process and all other voids related tasks as required Book surveyor pre and post inspections Raise auditor requests for surveyors Book mutual exchange inspections for surveyors Complete customer feedback on surveyor related tasks Manage the surveyors email inbox Assist colleagues with all surveyor related enquiries Receive and process repairs requests from customers, staff, external stakeholders and other outside agencies by a variety of means including but not limited to email, telephone, web chat, letter and face to face Administer CRM, Northgate and other databases in use by the organisation. Provide administrative support for the decant process To be successful in this role, we'd be looking for the following... Experience in a role dealing with customers and responding to customer queries Administration experience Experience in monitoring and maintaining databases Excellent IT skills Experience of collating information, reporting and evaluating outcomes What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay - We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Additional role requirements: DBS Full UK Driving Licence So what's the role all about? To lead the supervision, operatives and contractors to deliver the highest level of Customer service in a safe & productive manner To effectively manage the Day to Day, Void & Planned Maintenance service towards corporate KPIs Any flexible working arrangements in the role will be subject to agreement with the Head of Direct Labour Services and will need to be of benefit to PA and the individual Some of the key tasks and responsibilities include: Comply with the Health & Safety Policy, ensuring own and others health and safety. Provide effective daily line management of the operational team Manage quality, productivity and service either directly or via delegation Ensure correct and appropriate use of Company property (e.g. Mobile Tech, Vehicle etc.) To provide the highest level of customer care complying with PA Housing Group Policies To liaise as necessary with other sections/trades to ensure implementation and completion of repairs and maintenance works. Performance management of workforce in line with the policies, procedures and practice To be successful in this role, we'd be looking for the following... SSSTS Trade Qualification (C&G/NVQ2) or QBE Asbestos Awareness Experience of Building repairs & refurbishment Experience of carrying out 'Decent Homes' Kitchen & Bathroom, PVC, Roofing works Experience of M&E works Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 25 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Sep 24, 2022
Full time
Additional role requirements: DBS Full UK Driving Licence So what's the role all about? To lead the supervision, operatives and contractors to deliver the highest level of Customer service in a safe & productive manner To effectively manage the Day to Day, Void & Planned Maintenance service towards corporate KPIs Any flexible working arrangements in the role will be subject to agreement with the Head of Direct Labour Services and will need to be of benefit to PA and the individual Some of the key tasks and responsibilities include: Comply with the Health & Safety Policy, ensuring own and others health and safety. Provide effective daily line management of the operational team Manage quality, productivity and service either directly or via delegation Ensure correct and appropriate use of Company property (e.g. Mobile Tech, Vehicle etc.) To provide the highest level of customer care complying with PA Housing Group Policies To liaise as necessary with other sections/trades to ensure implementation and completion of repairs and maintenance works. Performance management of workforce in line with the policies, procedures and practice To be successful in this role, we'd be looking for the following... SSSTS Trade Qualification (C&G/NVQ2) or QBE Asbestos Awareness Experience of Building repairs & refurbishment Experience of carrying out 'Decent Homes' Kitchen & Bathroom, PVC, Roofing works Experience of M&E works Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 25 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
So what's the role all about? To ensure the day to day scheduling, admin and void processes are undertaken effectively. Undertake administration tasks such as trackers & invoice processing. Communicate effectively within the immediate team and the larger organisation. Demonstrate excellent customer service skills. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. Flexible working arrangements in the role will be subject to agreement with the Head of Direct Labour Services and will need to be of benefit to PA and the individual. Some of the key tasks and responsibilities include: Utilise Impact Response for smart scheduling, utilising operatives skillsets and location Provide administrative support to internal and external customers e.g .Operatives, customer contact centre and contractors Actively work along side and support other departments such as Lettings, Estate sand Tenancy services Demonstrate awareness of Key Performance Indicators and follow best practice to ensure KPI's are achieved Administer information to databases such as Northgate, CRM and Impact Response to ensure prescribed targets are met Demonstrate good customer service skills Ensure works are processed within target dates to ensure customer satisfaction is maximised Prioritise throughout the working day to ensure all dashboards are maintained e.g. emergencies are responded to, works orders are booked in To be successful in this role, we'd be looking for the following... Scheduling experience Administration experience Excellent keyboard and ICT skills Experience of collating information, reporting and evaluating outcomes. Awareness of Health and Safety and how it is applied in a social housing environment. Experience of communicating with service users, staff and other agencies. Updating systems, logs and notes Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 25 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Sep 23, 2022
Full time
So what's the role all about? To ensure the day to day scheduling, admin and void processes are undertaken effectively. Undertake administration tasks such as trackers & invoice processing. Communicate effectively within the immediate team and the larger organisation. Demonstrate excellent customer service skills. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. Flexible working arrangements in the role will be subject to agreement with the Head of Direct Labour Services and will need to be of benefit to PA and the individual. Some of the key tasks and responsibilities include: Utilise Impact Response for smart scheduling, utilising operatives skillsets and location Provide administrative support to internal and external customers e.g .Operatives, customer contact centre and contractors Actively work along side and support other departments such as Lettings, Estate sand Tenancy services Demonstrate awareness of Key Performance Indicators and follow best practice to ensure KPI's are achieved Administer information to databases such as Northgate, CRM and Impact Response to ensure prescribed targets are met Demonstrate good customer service skills Ensure works are processed within target dates to ensure customer satisfaction is maximised Prioritise throughout the working day to ensure all dashboards are maintained e.g. emergencies are responded to, works orders are booked in To be successful in this role, we'd be looking for the following... Scheduling experience Administration experience Excellent keyboard and ICT skills Experience of collating information, reporting and evaluating outcomes. Awareness of Health and Safety and how it is applied in a social housing environment. Experience of communicating with service users, staff and other agencies. Updating systems, logs and notes Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 25 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Additional role requirements: Basic DBS Full & valid UK driving licence So what's the role all about? Representing Team Purple on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers. You will take ownership of your own neighbourhood, making sure that it is clean and safe for our customers, whilst building positive relationships with customers in the local community. Through proactive communication via a variety of platforms including social media you will keep customers updated on what is happening in their neighbourhood, identifying and resolving any issues. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. This role has a set working time of Mon-Fri, 9am-5pm. Some of the key tasks and responsibilities include: To project a positive image of PA Housing by providing an excellent level of customer service to internal and external customers. Build strong links with our customers within your neighbourhood, spending at least 70% of time out in the neighbourhood. Ensure that regular communication is shared via a range of tools including face to face, and photographs, social media, via the PA Housing website, on noticeboards or through PA on tour events. To be the face of PA Housing; representing Team Purple out on the frontline and in the heart of our neighbourhoods. You will help to actively promote to our customers via these tools that you are the neighbourhood coordinator for the areas that you manage. As the face of PA your name and photograph will be used on a range of digital platforms, in printed material and on noticeboards for publicity purposes or any other promotional, advertising or public relations activity for the benefit of the Company which we consider to be a legitimate interest. Proactively respond to any queries that are raised in relation to your neighbourhood keeping customers updated on progress and updating our CRM system to keep internal colleagues updated. To complete regular Neighbourhood Inspections of the properties within your neighbourhood following the agreed inspection regime to help keep them clean and safe for our customers. You will also help to monitor the performance of our cleaning and grounds maintenance contractors and ensure that any issues are raised with our Estates Team. To be successful in this role, we'd be looking for the following... Educated to A Level standard or the ability to demonstrate suitable experience to meet the requirements of this role. Part or full CIH professional qualification or equivalent. To have worked for a minimum of one year in a housing environment preferably social housing management. Practical experience of working with Landlord and Tenant Law Knowledge of relevant legislation and good practice. Knowledge of social housing management procedures Skills to set you apart: Here are a few more skills we are looking for. Don't worry if you don't tick every box. It's important for us to support you in your role and help you to develop along the way. Team player Puts customers first Passion for service excellence and continuous improvement Displays a 'can do' attitude with drive and enthusiasm Adaptable and flexible approach Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. ..... click apply for full job details
Sep 22, 2022
Full time
Additional role requirements: Basic DBS Full & valid UK driving licence So what's the role all about? Representing Team Purple on the frontline you will act as the face of PA Housing by being a positive ambassador for the services that we provide, working with both internal and external partners to deliver excellent services to our customers. You will take ownership of your own neighbourhood, making sure that it is clean and safe for our customers, whilst building positive relationships with customers in the local community. Through proactive communication via a variety of platforms including social media you will keep customers updated on what is happening in their neighbourhood, identifying and resolving any issues. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. This role has a set working time of Mon-Fri, 9am-5pm. Some of the key tasks and responsibilities include: To project a positive image of PA Housing by providing an excellent level of customer service to internal and external customers. Build strong links with our customers within your neighbourhood, spending at least 70% of time out in the neighbourhood. Ensure that regular communication is shared via a range of tools including face to face, and photographs, social media, via the PA Housing website, on noticeboards or through PA on tour events. To be the face of PA Housing; representing Team Purple out on the frontline and in the heart of our neighbourhoods. You will help to actively promote to our customers via these tools that you are the neighbourhood coordinator for the areas that you manage. As the face of PA your name and photograph will be used on a range of digital platforms, in printed material and on noticeboards for publicity purposes or any other promotional, advertising or public relations activity for the benefit of the Company which we consider to be a legitimate interest. Proactively respond to any queries that are raised in relation to your neighbourhood keeping customers updated on progress and updating our CRM system to keep internal colleagues updated. To complete regular Neighbourhood Inspections of the properties within your neighbourhood following the agreed inspection regime to help keep them clean and safe for our customers. You will also help to monitor the performance of our cleaning and grounds maintenance contractors and ensure that any issues are raised with our Estates Team. To be successful in this role, we'd be looking for the following... Educated to A Level standard or the ability to demonstrate suitable experience to meet the requirements of this role. Part or full CIH professional qualification or equivalent. To have worked for a minimum of one year in a housing environment preferably social housing management. Practical experience of working with Landlord and Tenant Law Knowledge of relevant legislation and good practice. Knowledge of social housing management procedures Skills to set you apart: Here are a few more skills we are looking for. Don't worry if you don't tick every box. It's important for us to support you in your role and help you to develop along the way. Team player Puts customers first Passion for service excellence and continuous improvement Displays a 'can do' attitude with drive and enthusiasm Adaptable and flexible approach Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. ..... click apply for full job details