This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilities Commercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehicles To be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Commercial Insurance experience Working hours are 9am to 5pm, Monday to Friday
Nov 07, 2025
Full time
This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilities Commercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehicles To be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Commercial Insurance experience Working hours are 9am to 5pm, Monday to Friday
We are seeking a dynamic and experienced Facilities Manager / Head of Facilities to oversees all aspects of hard and soft facilities management across multiple sites, driving sustainability initiatives, ensuring health & safety compliance, and supporting strategic property developments. With a strong focus on delivery, leadership, commercial acumen you will play a key role in shaping a safe, effic click apply for full job details
Nov 07, 2025
Full time
We are seeking a dynamic and experienced Facilities Manager / Head of Facilities to oversees all aspects of hard and soft facilities management across multiple sites, driving sustainability initiatives, ensuring health & safety compliance, and supporting strategic property developments. With a strong focus on delivery, leadership, commercial acumen you will play a key role in shaping a safe, effic click apply for full job details
RBH At RBH, we believe our people are our biggest asset. We put wellbeing, individuality and growth at the heart of our culture, which is why were a Top 30 Best Place to Work in Hospitality. We dont just offer careers; we offer the opportunity to shape the future of hospitality alongside a team thats ambitious, modern, and people-centred click apply for full job details
Nov 07, 2025
Full time
RBH At RBH, we believe our people are our biggest asset. We put wellbeing, individuality and growth at the heart of our culture, which is why were a Top 30 Best Place to Work in Hospitality. We dont just offer careers; we offer the opportunity to shape the future of hospitality alongside a team thats ambitious, modern, and people-centred click apply for full job details
Fire Safety Manager London Industrial Real Estate Circa 65,000 + Benefits Are you looking for the next step in your Fire Safety career? Do you want to work in a fast-paced and varied environment? One of Europe's fastest growing real estate development organisations is looking to recruit a new Fire Safety Manager . This is an excellent opportunity to work for an organisation with a very prominent blueprint across the industrial real estate market, not just in the UK, but across multiple European countries. This role will be the lead on the Fire Safety function across the organisation, working closely with the projects, asset management, operations and insurance teams, from initial implementation of fire safety risk control strategy and policies through to tenant claims against any incidents. The role will report directly to the Head of Insurance. Responsibilities of the Fire Safety Manager will include: Set the strategy, as well as providing advice to ensure legal and policy compliance across fire safety requirements Create and update fire safety policies and risk assessments, helping managers mitigate fire risks Lead fire safety audits, inspections, and track performance to ensure corrective actions are completed Working closely with the insurance and asset management teams when dealing with tenant claims and leading on the forefront of resolving the causes with appropriate risk controls being implemented Work with stakeholders and train staff to promote fire safety awareness and best practices The successful Fire Safety Manager will have: NEBOSH Fire & Risk Management required or more Proven fire safety experience, within a similar environment (e.g. facilities management, hospitality, logistics, manufacturing, property, or similar that involves large industrial real estate) Extensive knowledge of ongoing changes to fire safety regulations Excellent communications skills with proven experience of engaging with a range of stakeholders Experience working closely with insurance professionals to resolve claims following any incidents, and actioning improvements to mitigate further risks For further information or to discuss the next step in your fire safety career contact Matthew Cathcart on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
Nov 07, 2025
Full time
Fire Safety Manager London Industrial Real Estate Circa 65,000 + Benefits Are you looking for the next step in your Fire Safety career? Do you want to work in a fast-paced and varied environment? One of Europe's fastest growing real estate development organisations is looking to recruit a new Fire Safety Manager . This is an excellent opportunity to work for an organisation with a very prominent blueprint across the industrial real estate market, not just in the UK, but across multiple European countries. This role will be the lead on the Fire Safety function across the organisation, working closely with the projects, asset management, operations and insurance teams, from initial implementation of fire safety risk control strategy and policies through to tenant claims against any incidents. The role will report directly to the Head of Insurance. Responsibilities of the Fire Safety Manager will include: Set the strategy, as well as providing advice to ensure legal and policy compliance across fire safety requirements Create and update fire safety policies and risk assessments, helping managers mitigate fire risks Lead fire safety audits, inspections, and track performance to ensure corrective actions are completed Working closely with the insurance and asset management teams when dealing with tenant claims and leading on the forefront of resolving the causes with appropriate risk controls being implemented Work with stakeholders and train staff to promote fire safety awareness and best practices The successful Fire Safety Manager will have: NEBOSH Fire & Risk Management required or more Proven fire safety experience, within a similar environment (e.g. facilities management, hospitality, logistics, manufacturing, property, or similar that involves large industrial real estate) Extensive knowledge of ongoing changes to fire safety regulations Excellent communications skills with proven experience of engaging with a range of stakeholders Experience working closely with insurance professionals to resolve claims following any incidents, and actioning improvements to mitigate further risks For further information or to discuss the next step in your fire safety career contact Matthew Cathcart on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
Pear Recruitment Team Leader Block Management North/North West London Salary - £60,000-£70,000 1 day work from home after probation Full license required Pool car available Our client in and around the North and North West London area is seeking a dedicated Team Leader to work in their Block Management department with around 2-3 year s team leader experience or 5 years of Block Management experience to join their rapidly expanding team. This role promises a dynamic and rewarding environment where your skills and expertise will be highly valued. The role is demanding, but the satisfaction of contributing to a growing company and making a tangible impact. The ideal candidate will possess a solid understanding of Block Management, with a basic grasp of trades being highly advantageous. Politeness and confidence are essential when interacting with contractors, landlords, and tenants, ensuring smooth and effective communication. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: -Efficiently - manage a portfolio of residential blocks, ensuring all properties are maintained to the highest standards. - Oversee company facilities, coordinating maintenance and improvements as needed. - Liaise with contractors, landlords, and tenants, maintaining professional and courteous relationships. - Address and resolve any issues promptly, ensuring minimal disruption to residents and staff. Skills and Experience Required: - Proven knowledge of the property industry. - Understanding of trades and maintenance. - Exceptional communication skills, both polite and confident. - Strong organisational abilities and attention to detail. - Ability to work independently and as part of a team. If you are interested in this Team Leader Block Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Nov 06, 2025
Full time
Pear Recruitment Team Leader Block Management North/North West London Salary - £60,000-£70,000 1 day work from home after probation Full license required Pool car available Our client in and around the North and North West London area is seeking a dedicated Team Leader to work in their Block Management department with around 2-3 year s team leader experience or 5 years of Block Management experience to join their rapidly expanding team. This role promises a dynamic and rewarding environment where your skills and expertise will be highly valued. The role is demanding, but the satisfaction of contributing to a growing company and making a tangible impact. The ideal candidate will possess a solid understanding of Block Management, with a basic grasp of trades being highly advantageous. Politeness and confidence are essential when interacting with contractors, landlords, and tenants, ensuring smooth and effective communication. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: -Efficiently - manage a portfolio of residential blocks, ensuring all properties are maintained to the highest standards. - Oversee company facilities, coordinating maintenance and improvements as needed. - Liaise with contractors, landlords, and tenants, maintaining professional and courteous relationships. - Address and resolve any issues promptly, ensuring minimal disruption to residents and staff. Skills and Experience Required: - Proven knowledge of the property industry. - Understanding of trades and maintenance. - Exceptional communication skills, both polite and confident. - Strong organisational abilities and attention to detail. - Ability to work independently and as part of a team. If you are interested in this Team Leader Block Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
About the Client Our client is a multi-service facilities partner providing specialist electrical, lighting, and compliance services to leading property and facilities management companies. With a strong technical heritage and cross-divisional support from related service areas, they deliver reliable, data-driven solutions that enhance building performance and compliance. Roles & Responsibilities Develop and maintain strong relationships with facilities management companies, managing agents, and property owners. Identify and win new business opportunities within the FM sector for electrical maintenance, testing, lighting, and EV charging services. Leverage existing group customer relationships to identify additional service opportunities. Map key decision makers and maintain consistent client engagement. Collaborate with internal technical teams to deliver coordinated and commercially sound proposals. Build and manage a strong sales pipeline with accurate forecasting and reporting. Prepare tenders, proposals, and negotiate contracts to secure profitable growth. Conduct client site visits to maintain relationships and identify new opportunities. Represent the company at trade events, meetings, and networking forums. Qualifications Proven experience in B2B sales or business development within facilities management, property, or building services. Track record of securing and managing FM or managing agent accounts. Strong understanding of compliance, electrical, or M&E service delivery. Skilled in pricing, tendering, and commercial negotiation. Excellent communication and presentation abilities with senior stakeholders. Self-motivated, organised, and target-driven. Field-based sales experience; full UK driving licence required. Electrical, engineering, or business qualification (desirable). Benefits Competitive base salary with commission and performance bonus. Company car allowance. Hybrid working model (office, field, and home). Genuine career progression opportunities within a rapidly expanding group. Supportive and collaborative culture backed by technical expertise
Nov 06, 2025
Full time
About the Client Our client is a multi-service facilities partner providing specialist electrical, lighting, and compliance services to leading property and facilities management companies. With a strong technical heritage and cross-divisional support from related service areas, they deliver reliable, data-driven solutions that enhance building performance and compliance. Roles & Responsibilities Develop and maintain strong relationships with facilities management companies, managing agents, and property owners. Identify and win new business opportunities within the FM sector for electrical maintenance, testing, lighting, and EV charging services. Leverage existing group customer relationships to identify additional service opportunities. Map key decision makers and maintain consistent client engagement. Collaborate with internal technical teams to deliver coordinated and commercially sound proposals. Build and manage a strong sales pipeline with accurate forecasting and reporting. Prepare tenders, proposals, and negotiate contracts to secure profitable growth. Conduct client site visits to maintain relationships and identify new opportunities. Represent the company at trade events, meetings, and networking forums. Qualifications Proven experience in B2B sales or business development within facilities management, property, or building services. Track record of securing and managing FM or managing agent accounts. Strong understanding of compliance, electrical, or M&E service delivery. Skilled in pricing, tendering, and commercial negotiation. Excellent communication and presentation abilities with senior stakeholders. Self-motivated, organised, and target-driven. Field-based sales experience; full UK driving licence required. Electrical, engineering, or business qualification (desirable). Benefits Competitive base salary with commission and performance bonus. Company car allowance. Hybrid working model (office, field, and home). Genuine career progression opportunities within a rapidly expanding group. Supportive and collaborative culture backed by technical expertise
Team: Estates and Construction Location: Remote with occasional travel Work pattern: 35 hours per week, Mon-Fri. Flexible working and job share options available Salary: Up to £35,065.63 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Estates and Construction Coordinator: - Primary contact for Cats Protection premises, managing property repair and maintenance requests to support the Principal Surveyor s estate portfolio -Proactive solutions and coordination of repairs with stakeholders, liaison with contractors, arranging appointments, ensuring health and safety compliance, within procurement guidelines- Provide cohesive administrative support for senior team members, for projects, meeting and communication coordination, and to provide synergy across the Estates and Construction team - Act as deputy for the Contracts and Database Manager, as required, working flexibly with Estates Assistants to provide good UK wide service coverage - Define, document and implement clear and consistent processes and create accurate records for asset registers, in filing systems and databases such as Terrier and SharePoint - Prepare and enhance reports to support the Principal Surveyor and Contracts and Database Manager to administer contracts and service delivery to meet team objectives - Raising Purchase Orders and processing invoices About the Estates and Construction team: - We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 88 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties. - The Estates and Construction Team consists of approximately 15 personnel, 5 of whom form immediate colleague relationships. What we re looking for in our Estates and Construction Coordinator: - Administrative experience working within an estate management or construction setting - Previous experience of supporting senior team members such as Heads of or Directors, on development initiatives and projects - Supervisory experience of team members - Experience liaising with internal and external stakeholders - Confident creating spreadsheets, action plans and drafting documents - Highly professional customer service experience - Confident communicator, strong prioritisation and organisation skills, able to work on initiative - Strong Microsoft Office skills, particularly in Excel, Word and Outlook What we can offer you: - range of health benefits - 26 days annual leave plus bank holidays, increasing with length of service - Salary Finance, which empowers you to take control of your financial wellbeing - and much more, which you can learn about Application closing date: 20th November 2025 Virtual interview date: w/c 8th December 2025 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If successful, your recruitment journey will include: 1. anonymised application form 2. video screening 3. virtual interview Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Nov 06, 2025
Full time
Team: Estates and Construction Location: Remote with occasional travel Work pattern: 35 hours per week, Mon-Fri. Flexible working and job share options available Salary: Up to £35,065.63 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Estates and Construction Coordinator: - Primary contact for Cats Protection premises, managing property repair and maintenance requests to support the Principal Surveyor s estate portfolio -Proactive solutions and coordination of repairs with stakeholders, liaison with contractors, arranging appointments, ensuring health and safety compliance, within procurement guidelines- Provide cohesive administrative support for senior team members, for projects, meeting and communication coordination, and to provide synergy across the Estates and Construction team - Act as deputy for the Contracts and Database Manager, as required, working flexibly with Estates Assistants to provide good UK wide service coverage - Define, document and implement clear and consistent processes and create accurate records for asset registers, in filing systems and databases such as Terrier and SharePoint - Prepare and enhance reports to support the Principal Surveyor and Contracts and Database Manager to administer contracts and service delivery to meet team objectives - Raising Purchase Orders and processing invoices About the Estates and Construction team: - We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 88 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties. - The Estates and Construction Team consists of approximately 15 personnel, 5 of whom form immediate colleague relationships. What we re looking for in our Estates and Construction Coordinator: - Administrative experience working within an estate management or construction setting - Previous experience of supporting senior team members such as Heads of or Directors, on development initiatives and projects - Supervisory experience of team members - Experience liaising with internal and external stakeholders - Confident creating spreadsheets, action plans and drafting documents - Highly professional customer service experience - Confident communicator, strong prioritisation and organisation skills, able to work on initiative - Strong Microsoft Office skills, particularly in Excel, Word and Outlook What we can offer you: - range of health benefits - 26 days annual leave plus bank holidays, increasing with length of service - Salary Finance, which empowers you to take control of your financial wellbeing - and much more, which you can learn about Application closing date: 20th November 2025 Virtual interview date: w/c 8th December 2025 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If successful, your recruitment journey will include: 1. anonymised application form 2. video screening 3. virtual interview Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking an experienced and detail-oriented Operational Resilience Manager to play a key role in ensuring our ongoing compliance with Operational Resilience and DORA regulatory requirements. The successful candidate will have strong knowledge of Operational Resilience regulations, including DORA, and will help embed good practice, drive continuous improvement, whilst coordinating various stakeholders. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Responsible for embedding Operational Resilience (including DORA) policies and procedures into the business Review and update policy and framework documents; support in preparation of committee and Board reporting and self-assessment documents Work closely with IBS (Important Business Services) owners to ensure accurate mapping of IBS including dependencies (i.e. people, IT/Technology, Third Parties and Facilities/Premises), ensure impact tolerances are appropriately set and vulnerabilities are tracked and continuous improvement measures are implemented following scenario testing. Identify and assess potential operational risks, single points of failure and vulnerabilities Lead and own scenario testing workshops and scenario test plan, including remediation tracking and write up of outcomes for self-assessment Lead embedding key pillars of the DORA program, including ICT Risk Management, Incident Reporting, Digital Resilience Testing and ICT Third-Party Risk Management Work closely with Third-Party Risk Lead to ensure accuracy of IBS mapping and input to severe but plausible scenarios. Ensure third-party risk to ongoing delivery of an IBS is understood and managed, including awareness of TP business continuity arrangements. Work in partnership with relevant departments (e.g. IT, Procurement, Underwriting, Delegated Authority, Claims) to embed Operational Resilience practices and ensure roles and responsibilities are understood. Ensure appropriate alignment with Business Continuity practices (including Business Impact Analysis, ensure RTO (Recovery Time Objective) and RPO (Recovery Point Objective) are appropriately considered in scenario testing). Collate data/MI to generate meaningful impact tolerance monitoring and reporting Collate/support business to implement relevant KRIs to generate a view of resilience across the business Support development and enhancement of incident management documentation (e.g. framework/policy/playbook). Act as key point of contact for IBS Owners seeking support on Operational Resilience activities and CIFs (Critical Important Functions) in relation to DORA Support CIF resilience assessment and ongoing reporting Develop and deliver Operational Resilience and DORA training to the business as required. Embed a culture of accountability and continuous improvement. Stay abreast of current and emerging regulations affecting third-party risk management and operational resilience. As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications. As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. Support Director of Resilience and Regulatory Support in delivery of overall strategy Perform other duties as assigned. What Will Our Ideal Candidate Have? Strong analytical and problem-solving skills Report-writing and presentation skills Experience in providing training to stakeholders What is a Must Have? Experienced Operational Resilience professional Knowledge of the general insurance market and current regulatory landscape (e.g. Resilience regulations, DORA, CTP regime) Strong stakeholder and communication skills Ability to work effectively in a fast-paced, dynamic environment What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Nov 06, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking an experienced and detail-oriented Operational Resilience Manager to play a key role in ensuring our ongoing compliance with Operational Resilience and DORA regulatory requirements. The successful candidate will have strong knowledge of Operational Resilience regulations, including DORA, and will help embed good practice, drive continuous improvement, whilst coordinating various stakeholders. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Responsible for embedding Operational Resilience (including DORA) policies and procedures into the business Review and update policy and framework documents; support in preparation of committee and Board reporting and self-assessment documents Work closely with IBS (Important Business Services) owners to ensure accurate mapping of IBS including dependencies (i.e. people, IT/Technology, Third Parties and Facilities/Premises), ensure impact tolerances are appropriately set and vulnerabilities are tracked and continuous improvement measures are implemented following scenario testing. Identify and assess potential operational risks, single points of failure and vulnerabilities Lead and own scenario testing workshops and scenario test plan, including remediation tracking and write up of outcomes for self-assessment Lead embedding key pillars of the DORA program, including ICT Risk Management, Incident Reporting, Digital Resilience Testing and ICT Third-Party Risk Management Work closely with Third-Party Risk Lead to ensure accuracy of IBS mapping and input to severe but plausible scenarios. Ensure third-party risk to ongoing delivery of an IBS is understood and managed, including awareness of TP business continuity arrangements. Work in partnership with relevant departments (e.g. IT, Procurement, Underwriting, Delegated Authority, Claims) to embed Operational Resilience practices and ensure roles and responsibilities are understood. Ensure appropriate alignment with Business Continuity practices (including Business Impact Analysis, ensure RTO (Recovery Time Objective) and RPO (Recovery Point Objective) are appropriately considered in scenario testing). Collate data/MI to generate meaningful impact tolerance monitoring and reporting Collate/support business to implement relevant KRIs to generate a view of resilience across the business Support development and enhancement of incident management documentation (e.g. framework/policy/playbook). Act as key point of contact for IBS Owners seeking support on Operational Resilience activities and CIFs (Critical Important Functions) in relation to DORA Support CIF resilience assessment and ongoing reporting Develop and deliver Operational Resilience and DORA training to the business as required. Embed a culture of accountability and continuous improvement. Stay abreast of current and emerging regulations affecting third-party risk management and operational resilience. As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications. As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. Support Director of Resilience and Regulatory Support in delivery of overall strategy Perform other duties as assigned. What Will Our Ideal Candidate Have? Strong analytical and problem-solving skills Report-writing and presentation skills Experience in providing training to stakeholders What is a Must Have? Experienced Operational Resilience professional Knowledge of the general insurance market and current regulatory landscape (e.g. Resilience regulations, DORA, CTP regime) Strong stakeholder and communication skills Ability to work effectively in a fast-paced, dynamic environment What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Overview Are you experienced in managing a team to deliver high quality planned and reactive maintenance services in a property management environment, whilst keeping a customer focus? Then we have room for you in an exciting and varied new role, in a company that will recognise, reward, and grow your potential. We are looking for a Facilities Manager and help us provide outstanding service to the students who call US Home. Responsibilities You will be responsible for managing our Housekeeping and Facilities teams over a cluster of 4 buildings (with the potential of this number growing) to maintain a well-kept, safe, secure, compliant, and efficient environment across a cluster of properties, with support from the Team Leaders. This includes taking ownership of planned and reactive maintenance and housekeeping, and ensuring your team provide our students with a world-class and responsive service. Articulate and advocate the organisations vision and strategic plans to your team to help deliver at a local level Take responsibility for the delivery of the planned maintenance strategy within your local cluster of properties Take responsibility for ensuring compliance with all relevant Health and Safety assessments and monitoring, ensuring compliance across the cluster Apply a consistent set of practices to identify team performance and gaps, build core competencies and improve overall employee performance Manage your own and your team s workload and pressure, and adapt to evolving situations by seeking alternative approaches Assist the facilities engineering team in keeping our properties in excellent condition. Conduct regular building checks to make sure that our buildings are clean, safe, and secure Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so What we're looking for You will hold strong leadership skills and the ability confidently lead your team to maintain exceptional customer service You will have experience working within soft or hard facilities management You are able to manage the competing demands of compliance and delivering world-class experience for our students You remain calm and focussed, even in difficult or pressurised situations Technical capabilities Experience of working in an FM role previously, preferably in PBSA but not essential. Good working knowledge of Heating, Ventilation & Air Conditioning (HVAC) systems IOSH certification and Good knowledge of property related health and safety issues preferably within a management system Experience of managing fire safety within the property environment Experience of project management of small to medium projects What You'll Get in Return A discretionary annual bonus so you can share in the company s success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is a FTSE 100 business and the UK s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us. We are US. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result. If this position sounds exciting to you, we would love to receive your application!
Nov 06, 2025
Full time
Overview Are you experienced in managing a team to deliver high quality planned and reactive maintenance services in a property management environment, whilst keeping a customer focus? Then we have room for you in an exciting and varied new role, in a company that will recognise, reward, and grow your potential. We are looking for a Facilities Manager and help us provide outstanding service to the students who call US Home. Responsibilities You will be responsible for managing our Housekeeping and Facilities teams over a cluster of 4 buildings (with the potential of this number growing) to maintain a well-kept, safe, secure, compliant, and efficient environment across a cluster of properties, with support from the Team Leaders. This includes taking ownership of planned and reactive maintenance and housekeeping, and ensuring your team provide our students with a world-class and responsive service. Articulate and advocate the organisations vision and strategic plans to your team to help deliver at a local level Take responsibility for the delivery of the planned maintenance strategy within your local cluster of properties Take responsibility for ensuring compliance with all relevant Health and Safety assessments and monitoring, ensuring compliance across the cluster Apply a consistent set of practices to identify team performance and gaps, build core competencies and improve overall employee performance Manage your own and your team s workload and pressure, and adapt to evolving situations by seeking alternative approaches Assist the facilities engineering team in keeping our properties in excellent condition. Conduct regular building checks to make sure that our buildings are clean, safe, and secure Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so What we're looking for You will hold strong leadership skills and the ability confidently lead your team to maintain exceptional customer service You will have experience working within soft or hard facilities management You are able to manage the competing demands of compliance and delivering world-class experience for our students You remain calm and focussed, even in difficult or pressurised situations Technical capabilities Experience of working in an FM role previously, preferably in PBSA but not essential. Good working knowledge of Heating, Ventilation & Air Conditioning (HVAC) systems IOSH certification and Good knowledge of property related health and safety issues preferably within a management system Experience of managing fire safety within the property environment Experience of project management of small to medium projects What You'll Get in Return A discretionary annual bonus so you can share in the company s success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is a FTSE 100 business and the UK s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us. We are US. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result. If this position sounds exciting to you, we would love to receive your application!
Inspiring Leadership Foundation
Liverpool, Lancashire
Overview As a Customer Success Manager at Bellrock Technologies, you will be a trusted partner to our customers-ensuring they realise maximum value from our SaaS platforms. You'll manage a portfolio of accounts, build strong relationships, and help customers adopt and optimise their use of Concerto, Mobiess, Wiggledesk, and future offerings. You'll work closely with cross-functional teams including Product, Enablement, Support, and Sales to deliver a seamless customer experience. You'll also play a key role in driving engagement with our new Customer Community platform and contributing to the continuous improvement of our customer success practices. Responsibilities Customer Relationship Management Own and nurture relationships with a portfolio of customers, acting as their primary point of contact. Understand customer goals and align product usage to deliver measurable outcomes. Conduct regular MBRs and QBRs to review performance, surface opportunities, and maintain strategic alignment. Become a subject matter expert in Bellrock Technologies' product suite. Guide customers through best practices, use cases, and product capabilities. Identify customer training needs and collaborate with the Product Enablement Manager to ensure delivery. Customer Community & Engagement Support the launch and growth of the Customer Community platform. Encourage customer participation, share insights, and help build a vibrant peer-to-peer support environment. Deliver best practice workshops and product health checks to drive adoption and value. Communication & Advocacy Contribute to customer communications including release notes, webinars, and community updates. Capture and share customer feedback to inform product development and service improvements. Advocate for customer needs internally and help prioritise enhancements that drive impact. Retention & Growth Monitor customer health and proactively address risks to satisfaction or renewal. Identify and support upsell opportunities in collaboration with the Sales team. Help reduce churn and increase customer lifetime value. Skills & experience 3+ years in a SaaS customer-facing role (Customer Success, Account Management, or similar). Strong relationship-building and communication skills. Experience using CRM tools (preferably HubSpot) and customer success platforms. Ability to analyse customer data and translate insights into action. Familiarity with IWMS or CAFM platforms is a plus. Bachelor's degree in Business, Marketing, Computer Science, or a related field. Customer obsessed and outcome driven. Confident communicator and active listener. Organised and able to manage multiple priorities. Curious, proactive, and eager to learn. Collaborative team player who thrives in a fast-paced environment. Benefits and Perks 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us) Salary exchange pension scheme Life cover Paid sick leave Health Assured employee assistance and wellness program Enhanced maternity, paternity and adoption leave Salary sacrifice schemes: Cycle to work Private medical insurance Holiday purchase scheme of additional 5 days per year Offers and discount scheme designed to save money on everyday shopping and essentials MotorSave Scheme Refer a friend Liftshare Virtual GP Free on-site parking At , our philosophy is simple: always deliver the right model for our clients. Whether that means leveraging our in house teams or trusted supply chain partners, we focus on harnessing the power of the digital world to reduce cost and risk while enhancing the customer experience. One way we achieve this is through our IDEA model- Integrated Digital Estates Assets . This framework helps clients assess the maturity of their Facilities Management and property processes, ensuring we implement the most effective delivery model for their needs. By combining deep subject matter expertise, supply chain management, and world class technology, we partner with ambitious organisations to unlock the full value of their estates. Our approach empowers clients to sharpen their competitive advantage while driving efficiency, reducing costs, and managing risk more effectively.
Nov 06, 2025
Full time
Overview As a Customer Success Manager at Bellrock Technologies, you will be a trusted partner to our customers-ensuring they realise maximum value from our SaaS platforms. You'll manage a portfolio of accounts, build strong relationships, and help customers adopt and optimise their use of Concerto, Mobiess, Wiggledesk, and future offerings. You'll work closely with cross-functional teams including Product, Enablement, Support, and Sales to deliver a seamless customer experience. You'll also play a key role in driving engagement with our new Customer Community platform and contributing to the continuous improvement of our customer success practices. Responsibilities Customer Relationship Management Own and nurture relationships with a portfolio of customers, acting as their primary point of contact. Understand customer goals and align product usage to deliver measurable outcomes. Conduct regular MBRs and QBRs to review performance, surface opportunities, and maintain strategic alignment. Become a subject matter expert in Bellrock Technologies' product suite. Guide customers through best practices, use cases, and product capabilities. Identify customer training needs and collaborate with the Product Enablement Manager to ensure delivery. Customer Community & Engagement Support the launch and growth of the Customer Community platform. Encourage customer participation, share insights, and help build a vibrant peer-to-peer support environment. Deliver best practice workshops and product health checks to drive adoption and value. Communication & Advocacy Contribute to customer communications including release notes, webinars, and community updates. Capture and share customer feedback to inform product development and service improvements. Advocate for customer needs internally and help prioritise enhancements that drive impact. Retention & Growth Monitor customer health and proactively address risks to satisfaction or renewal. Identify and support upsell opportunities in collaboration with the Sales team. Help reduce churn and increase customer lifetime value. Skills & experience 3+ years in a SaaS customer-facing role (Customer Success, Account Management, or similar). Strong relationship-building and communication skills. Experience using CRM tools (preferably HubSpot) and customer success platforms. Ability to analyse customer data and translate insights into action. Familiarity with IWMS or CAFM platforms is a plus. Bachelor's degree in Business, Marketing, Computer Science, or a related field. Customer obsessed and outcome driven. Confident communicator and active listener. Organised and able to manage multiple priorities. Curious, proactive, and eager to learn. Collaborative team player who thrives in a fast-paced environment. Benefits and Perks 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us) Salary exchange pension scheme Life cover Paid sick leave Health Assured employee assistance and wellness program Enhanced maternity, paternity and adoption leave Salary sacrifice schemes: Cycle to work Private medical insurance Holiday purchase scheme of additional 5 days per year Offers and discount scheme designed to save money on everyday shopping and essentials MotorSave Scheme Refer a friend Liftshare Virtual GP Free on-site parking At , our philosophy is simple: always deliver the right model for our clients. Whether that means leveraging our in house teams or trusted supply chain partners, we focus on harnessing the power of the digital world to reduce cost and risk while enhancing the customer experience. One way we achieve this is through our IDEA model- Integrated Digital Estates Assets . This framework helps clients assess the maturity of their Facilities Management and property processes, ensuring we implement the most effective delivery model for their needs. By combining deep subject matter expertise, supply chain management, and world class technology, we partner with ambitious organisations to unlock the full value of their estates. Our approach empowers clients to sharpen their competitive advantage while driving efficiency, reducing costs, and managing risk more effectively.
The Head of Property will shape the future of Edinburgh Airport's land and property assets at a time of historic change and growth. It is strategic commercial role focused on delivering the airport's aspirations for the commercial property estate, managing the property estate, delivering forecasted revenue growth and developing new property revenue streams. The Head of Property will oversee Edinburgh Airport's extensive property portfolio of over 140 leases, leading the growth and optimisation of its diverse assets. This includes maximising value from existing properties, while delivering major new developments such as hotels, cargo hubs, and large industrial facilities that support the airport's long-term growth. The role will define and deliver the property strategy, ensure alignment with airport operations, stakeholders, regulatory frameworks, and deliver strong commercial returns while meeting sustainability, placemaking and regional growth objectives. The role will be varied, leading on capacity and development projects, commercial negotiations and working with key stakeholders including airlines, handlers, hotel operators and other airport tenants. Given this backdrop, the airport needs a senior property leader who can deliver the property & development ambitions, drive hotel projects, support the master-planning agenda for the broader estate, and coordinate/oversee the Crosswind Developments' site delivery where it overlaps or interfaces with airport interests. For a property/development leader motivated by scale, innovation and strategic impact, this is a rare and compelling opportunity. What you'll be doing Strategic Leadership & Commercial Growth Define and deliver the Edinburgh Airport Property Strategy, ensuring alignment with overall airport and regional growth objectives. Lead the negotiation and management of all major leases across the airport estate. Deliver the property revenue budget and 5-year plan, identifying new income streams and optimising existing assets. Set ambitious and achievable commercial targets, with a clear roadmap to grow both revenue and contribution from retail and property assets. Identify and drive strategic projects that unlock new opportunities and maximise the commercial value of space across the campus. Manage the property development budget, forecasting, risk and return expectations, partner/investor relationships. Build business cases and investment proposals for new developments, ensuring robust financial modelling and commercial rationale. Benchmark Edinburgh Airport's property performance against peer airports and commercial estates, identifying opportunities for innovation and growth. Property Development & Master-Planning Lead the identification, design and delivery of new development opportunities - including hotels, logistics, office, and mixed-use projects. Oversee hotel/hospitality developments from site identification through to lease-up, ensuring alignment with passenger needs, brand standards, and operational requirements. Develop and own the airport's land/property strategy: identifying development opportunities (hotel, office, logistics, mixed-use) on the airport estate and liaising with key stakeholders (local authority, planning, transport, investors). Play a key role in the master-planning of the airport estate and adjacent lands, including interface with the Crosswinds, to ensure cohesive growth, connectivity and high-quality placemaking. Coordinate closely with Crosswind Developments and external partners to ensure aligned objectives and delivery excellence across the estate. Team & Stakeholder Leadership Lead and develop a high-performing Property Team, fostering a culture of commercial focus, collaboration, and customer excellence. Build and maintain strong relationships with tenants, partners, local authorities, planning and transport bodies, and other key stakeholders. Represent Edinburgh Airport in external forums, championing property and development interests within broader strategic initiatives. What we're looking for We understand not everyone will meet all the requirements below, but if you can tick off most of the list we'd love to hear from you: You have 5+ years working in commercial property management or property development focused department and a track record of delivering property revenues. You have experience in contract negotiation, contract management and stakeholder management. You have 5+ years of line management, developing a team and succession planning. You have strong examples of developing new revenue streams and leading this from inception to launch. Proven track-record of delivering hotel/hospitality developments (from site strategy to operations/lease up) and/or large-scale mixed-use master-planning developments. Experience working in or interfacing with transport or infrastructure-led property assets, and familiarity with airport or aviation-adjacent property contexts is highly desirable. Strong capability in financial modelling, business case development, investment and partner management; ability to articulate commercial returns, risk and value creation. Excellent stakeholder management skills - experience working with public sector, planning authorities, transport agencies, community groups and private developers. You have excellent communication and interpersonal skills. You have experience of working with varied stakeholders and tenants. You are a leader, with examples of where you have led a team to succeed and deliver excellent commercial results. Please note, t his role requires the successful candidate to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 consecutive years. About the Commercial Team The Commercial revenue streams are forecast to grow exponentially to passenger growth in the next 5 years, these revenue streams support the overall growth of the Airport, allowing Edinburgh to compete on the global stage and win routes which support passenger growth. The Commercial team compromise of Aero, Retail, Property, Car Parking & Digital and Commercial Services. Each department Head is responsible for delivering the annual budgeted and long-term revenue in their respective areas, however, the team work closely together to recognise synergies which will enhance the overall passenger experience, choice and ultimately revenue. About the Commercial Property Team The current team comprises of: Property Manager Property Operations Co-ordinator The team deals with all aspects of management of the estate on a day-to-day basis, handling relationships and negotiations to maximise the revenue streams from the estate and dealing with compliance of tenant's covenants. The Head of Property role will oversee this team, providing guidance and support while dealing with the strategic planning for the department and delivering results in line with agreed projections as noted above. What we'll offer you Pension scheme- employer contributions can be up to 7% 32 days holiday, based on full time roles, increasing with service Annual discretionary bonus Supporting your health and wellbeing- private healthcare after 1 years' service, access to our Employee Assistance Programme and occupational health services Free car parking on site and when you go on holiday We offer a range of other benefits, find out more here Why EDI? We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we'll support and encourage this every step of the way. As a business we're driven by our values - they're at the core of our culture and everything we do. We're looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off. Building a diverse workforce that is inclusive and accessible to all is a priority for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. Find out about our policies on our WORK180 employer page . As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication .
Nov 06, 2025
Full time
The Head of Property will shape the future of Edinburgh Airport's land and property assets at a time of historic change and growth. It is strategic commercial role focused on delivering the airport's aspirations for the commercial property estate, managing the property estate, delivering forecasted revenue growth and developing new property revenue streams. The Head of Property will oversee Edinburgh Airport's extensive property portfolio of over 140 leases, leading the growth and optimisation of its diverse assets. This includes maximising value from existing properties, while delivering major new developments such as hotels, cargo hubs, and large industrial facilities that support the airport's long-term growth. The role will define and deliver the property strategy, ensure alignment with airport operations, stakeholders, regulatory frameworks, and deliver strong commercial returns while meeting sustainability, placemaking and regional growth objectives. The role will be varied, leading on capacity and development projects, commercial negotiations and working with key stakeholders including airlines, handlers, hotel operators and other airport tenants. Given this backdrop, the airport needs a senior property leader who can deliver the property & development ambitions, drive hotel projects, support the master-planning agenda for the broader estate, and coordinate/oversee the Crosswind Developments' site delivery where it overlaps or interfaces with airport interests. For a property/development leader motivated by scale, innovation and strategic impact, this is a rare and compelling opportunity. What you'll be doing Strategic Leadership & Commercial Growth Define and deliver the Edinburgh Airport Property Strategy, ensuring alignment with overall airport and regional growth objectives. Lead the negotiation and management of all major leases across the airport estate. Deliver the property revenue budget and 5-year plan, identifying new income streams and optimising existing assets. Set ambitious and achievable commercial targets, with a clear roadmap to grow both revenue and contribution from retail and property assets. Identify and drive strategic projects that unlock new opportunities and maximise the commercial value of space across the campus. Manage the property development budget, forecasting, risk and return expectations, partner/investor relationships. Build business cases and investment proposals for new developments, ensuring robust financial modelling and commercial rationale. Benchmark Edinburgh Airport's property performance against peer airports and commercial estates, identifying opportunities for innovation and growth. Property Development & Master-Planning Lead the identification, design and delivery of new development opportunities - including hotels, logistics, office, and mixed-use projects. Oversee hotel/hospitality developments from site identification through to lease-up, ensuring alignment with passenger needs, brand standards, and operational requirements. Develop and own the airport's land/property strategy: identifying development opportunities (hotel, office, logistics, mixed-use) on the airport estate and liaising with key stakeholders (local authority, planning, transport, investors). Play a key role in the master-planning of the airport estate and adjacent lands, including interface with the Crosswinds, to ensure cohesive growth, connectivity and high-quality placemaking. Coordinate closely with Crosswind Developments and external partners to ensure aligned objectives and delivery excellence across the estate. Team & Stakeholder Leadership Lead and develop a high-performing Property Team, fostering a culture of commercial focus, collaboration, and customer excellence. Build and maintain strong relationships with tenants, partners, local authorities, planning and transport bodies, and other key stakeholders. Represent Edinburgh Airport in external forums, championing property and development interests within broader strategic initiatives. What we're looking for We understand not everyone will meet all the requirements below, but if you can tick off most of the list we'd love to hear from you: You have 5+ years working in commercial property management or property development focused department and a track record of delivering property revenues. You have experience in contract negotiation, contract management and stakeholder management. You have 5+ years of line management, developing a team and succession planning. You have strong examples of developing new revenue streams and leading this from inception to launch. Proven track-record of delivering hotel/hospitality developments (from site strategy to operations/lease up) and/or large-scale mixed-use master-planning developments. Experience working in or interfacing with transport or infrastructure-led property assets, and familiarity with airport or aviation-adjacent property contexts is highly desirable. Strong capability in financial modelling, business case development, investment and partner management; ability to articulate commercial returns, risk and value creation. Excellent stakeholder management skills - experience working with public sector, planning authorities, transport agencies, community groups and private developers. You have excellent communication and interpersonal skills. You have experience of working with varied stakeholders and tenants. You are a leader, with examples of where you have led a team to succeed and deliver excellent commercial results. Please note, t his role requires the successful candidate to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 consecutive years. About the Commercial Team The Commercial revenue streams are forecast to grow exponentially to passenger growth in the next 5 years, these revenue streams support the overall growth of the Airport, allowing Edinburgh to compete on the global stage and win routes which support passenger growth. The Commercial team compromise of Aero, Retail, Property, Car Parking & Digital and Commercial Services. Each department Head is responsible for delivering the annual budgeted and long-term revenue in their respective areas, however, the team work closely together to recognise synergies which will enhance the overall passenger experience, choice and ultimately revenue. About the Commercial Property Team The current team comprises of: Property Manager Property Operations Co-ordinator The team deals with all aspects of management of the estate on a day-to-day basis, handling relationships and negotiations to maximise the revenue streams from the estate and dealing with compliance of tenant's covenants. The Head of Property role will oversee this team, providing guidance and support while dealing with the strategic planning for the department and delivering results in line with agreed projections as noted above. What we'll offer you Pension scheme- employer contributions can be up to 7% 32 days holiday, based on full time roles, increasing with service Annual discretionary bonus Supporting your health and wellbeing- private healthcare after 1 years' service, access to our Employee Assistance Programme and occupational health services Free car parking on site and when you go on holiday We offer a range of other benefits, find out more here Why EDI? We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we'll support and encourage this every step of the way. As a business we're driven by our values - they're at the core of our culture and everything we do. We're looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off. Building a diverse workforce that is inclusive and accessible to all is a priority for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. Find out about our policies on our WORK180 employer page . As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication .
Quantity Surveyor - Roofing, Cladding & Facades 50,000 - 65,000 + Package Manchester Your new company Our client is a leading specialist contractor operating across the industrial and commercial sectors, recognised for delivering high-quality roofing, cladding, and fa ade solutions across the UK. With consistent growth and ongoing investment in new facilities and technology, they have built a strong reputation for technical excellence, safety, and project delivery. Their portfolio includes large-scale refurbishment, new-build, and maintenance works for some of the country's most reputable clients. Your new role Our client is seeking an experienced Quantity Surveyor to join their growing commercial team in Manchester. You will be responsible for managing all financial aspects of roofing, cladding, and fa ade projects - ensuring profitability, cost control, and accurate reporting throughout the project lifecycle. This is an excellent opportunity for a driven professional looking to develop their career with a forward-thinking contractor offering genuine progression and autonomy. Responsibilities will include: Managing the financial and contractual aspects of multiple projects simultaneously. Preparing cost estimates, tender submissions, and valuations. Assessing contract variations and negotiating change orders. Conducting site visits and working closely with Project Managers and Site Teams. Preparing and submitting interim and final accounts. Managing subcontractor payments, procurement, and contract administration. Ensuring compliance with contractual and company procedures. Reporting project financial performance to senior management. Supporting the commercial growth of the business through proactive cost management and forecasting. What you will need to succeed: Proven experience as a Quantity Surveyor within the roofing, cladding, or fa ade sector (essential). Strong understanding of construction contracts and procurement processes. Excellent numerical, negotiation, and analytical skills. Proficiency with MS Excel and standard QS software packages. Ability to work independently and collaboratively within a small, high-performing team. A full UK driving licence and willingness to travel to project sites when required. Degree or equivalent qualification in Quantity Surveying or Construction Management preferred. What you get in return: Competitive salary of 50,000 - 65,000 , depending on experience. Comprehensive benefits package including car allowance, pension, and private healthcare. Genuine opportunities for career progression within a company that's expanding and investing in its people. A supportive, close-knit working culture where initiative and contribution are valued. Exposure to high-profile projects across the North West and beyond. Modern offices with excellent facilities and parking. Join a business that's continuing to grow and evolve, offering the stability of an established contractor with the forward-thinking approach of a modern, ambitious company. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Nov 05, 2025
Full time
Quantity Surveyor - Roofing, Cladding & Facades 50,000 - 65,000 + Package Manchester Your new company Our client is a leading specialist contractor operating across the industrial and commercial sectors, recognised for delivering high-quality roofing, cladding, and fa ade solutions across the UK. With consistent growth and ongoing investment in new facilities and technology, they have built a strong reputation for technical excellence, safety, and project delivery. Their portfolio includes large-scale refurbishment, new-build, and maintenance works for some of the country's most reputable clients. Your new role Our client is seeking an experienced Quantity Surveyor to join their growing commercial team in Manchester. You will be responsible for managing all financial aspects of roofing, cladding, and fa ade projects - ensuring profitability, cost control, and accurate reporting throughout the project lifecycle. This is an excellent opportunity for a driven professional looking to develop their career with a forward-thinking contractor offering genuine progression and autonomy. Responsibilities will include: Managing the financial and contractual aspects of multiple projects simultaneously. Preparing cost estimates, tender submissions, and valuations. Assessing contract variations and negotiating change orders. Conducting site visits and working closely with Project Managers and Site Teams. Preparing and submitting interim and final accounts. Managing subcontractor payments, procurement, and contract administration. Ensuring compliance with contractual and company procedures. Reporting project financial performance to senior management. Supporting the commercial growth of the business through proactive cost management and forecasting. What you will need to succeed: Proven experience as a Quantity Surveyor within the roofing, cladding, or fa ade sector (essential). Strong understanding of construction contracts and procurement processes. Excellent numerical, negotiation, and analytical skills. Proficiency with MS Excel and standard QS software packages. Ability to work independently and collaboratively within a small, high-performing team. A full UK driving licence and willingness to travel to project sites when required. Degree or equivalent qualification in Quantity Surveying or Construction Management preferred. What you get in return: Competitive salary of 50,000 - 65,000 , depending on experience. Comprehensive benefits package including car allowance, pension, and private healthcare. Genuine opportunities for career progression within a company that's expanding and investing in its people. A supportive, close-knit working culture where initiative and contribution are valued. Exposure to high-profile projects across the North West and beyond. Modern offices with excellent facilities and parking. Join a business that's continuing to grow and evolve, offering the stability of an established contractor with the forward-thinking approach of a modern, ambitious company. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
SF recruitment are delighted to be recruiting for an Interim Client Accountant to work for a very well known property service business based right in the heart of central Birmingham. In this role you will be managing your own portfolio of properties and completing the service charge reconciliations and other financial accounting duties for your client portfolio. The ideal candidate will have previous experience working as either a Service Charge Accountant or a Client Accountant. You will be hard working and driven with a great attitude and be looking to add value where you can within the business. My client is a prestigious property services business based in central Birmingham and they are offering this great opportunity for an experience Client Accountant to join their team of experienced accountants in this diverse and interesting role which also offers a competitive salary and benefits package as well as the opportunity to work from home 2 days a week. Role: - Complete specific client reporting requirements and ensure high level of service - Provide analysis and commentary of clients accounts - Ensure that portfolio data is complete and maintained on a timely basis - Ensure journal postings are made efficiently and accurate - Attend meetings with clients to enable them to understand the accounts - Regularly review funding to ensure clients payments can be made - Monitor rent, service charge and similar payment as well as ensuring correct tax treatment - Review property expenditure, ensuring the accuracy of posting with surveyors, facilities managers etc - Complete reconciliation's of service charge accounts Requirements: - Experience within property highly desirable - Good excel skills - Excellent stakeholder managements skills - AAT Qualified / ACCA or CIMA Part Qualified If this role is of interest please do click apply!
Nov 05, 2025
Seasonal
SF recruitment are delighted to be recruiting for an Interim Client Accountant to work for a very well known property service business based right in the heart of central Birmingham. In this role you will be managing your own portfolio of properties and completing the service charge reconciliations and other financial accounting duties for your client portfolio. The ideal candidate will have previous experience working as either a Service Charge Accountant or a Client Accountant. You will be hard working and driven with a great attitude and be looking to add value where you can within the business. My client is a prestigious property services business based in central Birmingham and they are offering this great opportunity for an experience Client Accountant to join their team of experienced accountants in this diverse and interesting role which also offers a competitive salary and benefits package as well as the opportunity to work from home 2 days a week. Role: - Complete specific client reporting requirements and ensure high level of service - Provide analysis and commentary of clients accounts - Ensure that portfolio data is complete and maintained on a timely basis - Ensure journal postings are made efficiently and accurate - Attend meetings with clients to enable them to understand the accounts - Regularly review funding to ensure clients payments can be made - Monitor rent, service charge and similar payment as well as ensuring correct tax treatment - Review property expenditure, ensuring the accuracy of posting with surveyors, facilities managers etc - Complete reconciliation's of service charge accounts Requirements: - Experience within property highly desirable - Good excel skills - Excellent stakeholder managements skills - AAT Qualified / ACCA or CIMA Part Qualified If this role is of interest please do click apply!
INTERIM HEAD OF FACILITIES MANAGEMENT LONDON Park Avenue are pleased to be working with a London Borough on their Interim Head of Facilities Management vacancy. The current position holder will be leaving in December, so the Council are looking for a handover period to ensure a smooth transition. You'll have responsibility for: 1x Operations Manager- Hard FM, 1x Operations Manager - Soft FM, an AV Manager and an Energy Manager. Your priorities are on the Council's operational portfolio, valued at £500m, ensuring the compliance and efficiency. The Council are looking for new initiatives to transform existing buildings and office spaces, to encourage efficiency and cost-savings. The Council require you in the office 3 days per week to support the team, meet contractors when necessary, and support the Director of Property when required. Previous experience in a Local Authority is essential. Previous experience at Head of Service level is essential. If this role is of interest, please send across your updated CV to
Nov 05, 2025
Full time
INTERIM HEAD OF FACILITIES MANAGEMENT LONDON Park Avenue are pleased to be working with a London Borough on their Interim Head of Facilities Management vacancy. The current position holder will be leaving in December, so the Council are looking for a handover period to ensure a smooth transition. You'll have responsibility for: 1x Operations Manager- Hard FM, 1x Operations Manager - Soft FM, an AV Manager and an Energy Manager. Your priorities are on the Council's operational portfolio, valued at £500m, ensuring the compliance and efficiency. The Council are looking for new initiatives to transform existing buildings and office spaces, to encourage efficiency and cost-savings. The Council require you in the office 3 days per week to support the team, meet contractors when necessary, and support the Director of Property when required. Previous experience in a Local Authority is essential. Previous experience at Head of Service level is essential. If this role is of interest, please send across your updated CV to
Senior or Associate Project Manager - Healthcare Location: London / South East Salary: £70,000 - £90,000 A leading property & construction consultancy is seeking a Senior or Associate level Project Manager with healthcare experience to deliver a portfolio of significant schemes across the South East. Key Projects: Lead a £20m theatre extension, with scope expanding to a £65m development including a new eye hospital. Oversee a ventilation programme across three sites, managing the installation of six temporary theatres to enable refurbishment of existing facilities. This role will initially focus on healthcare projects but also offers the opportunity to work across a range of other sectors within the business. Requirements: Proven track record in healthcare projects (acute hospitals, theatres, specialist facilities). Strong stakeholder management and client-facing skills. Consultancy or contractor-side project management experience. This is an exciting opportunity to join a market-leading consultancy, working on high-profile, complex healthcare projects while developing your career across multiple sectors. To apply, please send your CV to
Nov 05, 2025
Full time
Senior or Associate Project Manager - Healthcare Location: London / South East Salary: £70,000 - £90,000 A leading property & construction consultancy is seeking a Senior or Associate level Project Manager with healthcare experience to deliver a portfolio of significant schemes across the South East. Key Projects: Lead a £20m theatre extension, with scope expanding to a £65m development including a new eye hospital. Oversee a ventilation programme across three sites, managing the installation of six temporary theatres to enable refurbishment of existing facilities. This role will initially focus on healthcare projects but also offers the opportunity to work across a range of other sectors within the business. Requirements: Proven track record in healthcare projects (acute hospitals, theatres, specialist facilities). Strong stakeholder management and client-facing skills. Consultancy or contractor-side project management experience. This is an exciting opportunity to join a market-leading consultancy, working on high-profile, complex healthcare projects while developing your career across multiple sectors. To apply, please send your CV to
Senior or Associate Project Manager - Healthcare Location: London / South East Salary: £70,000 - £90,000 A leading property & construction consultancy is seeking a Senior or Associate level Project Manager with healthcare experience to deliver a portfolio of significant schemes across the South East. Key Projects: Lead a £20m theatre extension, with scope expanding to a £65m development including a new eye hospital. Oversee a ventilation programme across three sites, managing the installation of six temporary theatres to enable refurbishment of existing facilities. This role will initially focus on healthcare projects but also offers the opportunity to work across a range of other sectors within the business. Requirements: Proven track record in healthcare projects (acute hospitals, theatres, specialist facilities). Strong stakeholder management and client-facing skills. Consultancy or contractor-side project management experience. This is an exciting opportunity to join a market-leading consultancy, working on high-profile, complex healthcare projects while developing your career across multiple sectors. To apply, please send your CV to
Nov 05, 2025
Full time
Senior or Associate Project Manager - Healthcare Location: London / South East Salary: £70,000 - £90,000 A leading property & construction consultancy is seeking a Senior or Associate level Project Manager with healthcare experience to deliver a portfolio of significant schemes across the South East. Key Projects: Lead a £20m theatre extension, with scope expanding to a £65m development including a new eye hospital. Oversee a ventilation programme across three sites, managing the installation of six temporary theatres to enable refurbishment of existing facilities. This role will initially focus on healthcare projects but also offers the opportunity to work across a range of other sectors within the business. Requirements: Proven track record in healthcare projects (acute hospitals, theatres, specialist facilities). Strong stakeholder management and client-facing skills. Consultancy or contractor-side project management experience. This is an exciting opportunity to join a market-leading consultancy, working on high-profile, complex healthcare projects while developing your career across multiple sectors. To apply, please send your CV to
Positions available in Edinburgh, Stirling, London, Chatham (Kent), Canterbury, Brighton, Colchester and Keele. Accommodation Included Duration Summer 2025 Reports to Centre Manager & St.Andrew's College Management Team Good administrative and prioritising skills Ability to organise and manage own work Able to adapt quickly to change and be flexible Demonstrate initiative towards taking on extra tasks Enjoy working with children and teenagers from different cultures Ability to address large groups of young people Good problem-solving skills Pass Disclosure Scotland /DBS background checking/ vetting procedures. Smart personal appearance Experience of working with children Previous summer school experience Previous activity leading experience Ability to maintain long periods of physical activity Previous supervisory experience Holiday pay included Job Overview The post of Excursion Manager is a residential one and includes all meals and accommodation. The Excursion Manager is responsible for the promotion, organisation and the running of all half day and full day excursions and all relevant liaison with Group Leaders, as well as assisting the Welfare Coordinator with the welfare, safety and security of students in residential accommodation (including assisting in the arrival and departure of students and carrying out airport transfers). As a management role, this requires a high degree of flexibility and initiative. The Excursion Manager will work closely with and under the guidance of the Centre Manager. They will deputise for the Centre Manager on request, manage a team of Activity Leaders and undertake administrative tasks as necessary (detailed in, but not exclusive to, those listed in the Main Duties and Responsibilities section of this document). They must liaise with the Centre Manager and group leaders on a daily basis to ensure that all clients are fully briefed on the daily programme and can assist with any problems that may arise. An outlined excursion programme is prepared in consultation with the Centre Manager and implemented by the Excursion Manager. The Excursion Manager will be responsible for delegating tasks to Activity Leaders and will conduct daily and weekly meetings with the activity staff and Centre Manager to ensure all activity staff are aware of the week's excursions and their specific duties. This is also an opportunity to discuss any issues that activity staff may have whilst ensuring staff morale is high. This post involves administrative and management duties, and therefore, strong administrative and prioritising skills are required. The Excursion Manager will work a six-day week. All full-time staff receive one full day off per week. The employee must also provide an email address and contact telephone number of 3 referees who can verify their suitability for the post and suitability to work with those aged under 18. All activity staff undergo a paid induction (£12.30/hour) and may be asked to start work after this induction. This payment will be made on completion of agreed contract and on return of all company resources and property. Both the induction and the work afterwards are paid. Attendance at the induction is an essential part of the employment. Reports to: Centre Manager Other Important Information You may be required to work in excess of 48 hours per week. Evening and weekend work will be required. All staff accrue pro rata paid holiday during their period of employment. Holiday pay in lieu of untaken holiday is paid at the end of the contract. Pay will be processed for work undertaken until Sunday 20 th July on Friday 25 th of July. Pay will be processed for work undertaken until Sunday 24 th August on Friday 29 th August, plus all holiday pay accrued across the period of employment. Company t-shirts, lanyards and ID badges are provided and must be worn at all times whilst on duty. Salaries are paid in arrears into a UK bank account on the last Friday of every month. Staff do not receive any overtime payment unless this is expressly agreed with the Managing Director. All staff must be employees of St Andrew's College Language Schools. Main Duties and Responsibilities Welfare To have read and understood the supervision manual and staff handbook and be fully conversant with our policies for the welfare and protection of children. At all times whilst on duty, staff are responsible for the care, welfare and safety of students whilst ensuring they follow the St Andrew's College Language school rules. Ensure that each student's cultural, religious and dietary needs are met and respected. Manage lights-out duties, supervise other staff on pastoral care duties. Help students to adjust to life in the UK and to understand information concerning personal safety, British law and St Andrew's College Language School Campus rules. When required assist with airport transfers and student arrivals/departures. Be responsible for Health and Safety issues in accommodation buildings and undertake fire warden duties. Ensure everyone is aware of emergency procedures. Ensure information relating to fire, Health and Safety and medical emergencies is correctly displayed on the information board, in residences and in the Common Room. Ensure that all St Andrew's College Language Schools Health & Safety policies are implemented and monitored. Liaise with Group Leaders daily, both informally and at scheduled meetings. Assist Director of Operations with staff induction day, help provide training to Activity Leaders in planning, organising and running on-site and off-site sports activities and excursions. You are not expected to be on duty between 1 am and 8 am. Management of the Excursion Programme Preparing for excursions thoroughly. Preparation time can be considerable if you are to ensure the success of the timetabled trip or excursion. This involves: Having considered all potential hazards concerning Health & Safety according to guidelines laid down, make necessary provisions to avoid accidents. Ensure excursions comply with British Council and English UK guidelines (documents available on site by checking the risk assessment for each trip). Ensure that excursions are run according to St Andrew's College Language Schools procedures and rules. Communicating with the relevant coach providers and vendors to ensure the correct numbers have been booked. Cross-checking the pre-booked numbers for excursions with the numbers on campus. Ensuring all students are present, that the Group Leader has a list of all their students, that the Activity Leader has a list of all individual students, and registers are kept on record. Monitor and maintain appropriate staffing levels in consultation with the Centre Manager and Senior Management Team, based on staff:student ratios. Ensuring trip itineraries are correct and that they are distributed to the Activity Leaders. Ensuring the Activity Leader packs for the relevant trips are prepared and distributed in plenty of time, as well as any relevant materials or equipment have been handed out. Ensuring necessary instructions/directions before the trip start time have been given to the Activity Leaders Ensuring excursions are promoted effectively and that both staff and students are aware of where they are going, what they are going to see and what they will do. If need be, briefing other staff on the excursions, especially on the procedures and risk assessments involved. Ensuring that, on weekends, packed lunches are distributed correctly and liaising with the Centre Manager to ensure the correct number is ordered. Ensuring that listed students and groups are present on designated coaches and maintain accurate registers of their attendance. Ensuring that you are in communication with the Activity Leaders throughout the duration of excursions and can therefore deal with any issues that may arise. If necessary, escort groups on excursions and lead by example. Ensuring that St Andrew's College Language Schools and its customers receive value for money from the organised excursions, and that correct use is being made of the facilities and coaches. Control the materials and equipment (Sports Equipment etc), including items belonging to St Andrew's College Language Schools, the centre and hired items. Ensuring all materials are returned after each trip. Providing feedback on the programme for the Centre manager at the end of every week. Consulting with Group Leaders and other members of the activity team to improve the programme wherever possible. Liaising with Group Leaders and the Centre Manager to plan, organise and book groups' optional excursions. If in doubt, consult the relevant Area Coordinator. Delivering a high-quality excursion programme. Other Duties Assisting the Centre Manager with staff induction day, helping to provide training to Activity Leaders in the planning, organising and running of on-site and off-site sports activities and excursions. Closing the centre, return all St Andrews College Language Schools equipment according to guidelines outlined in the activity staff manual and write a final report to be submitted to the Managing Director no later than five days after the closing of the centre. Breakfast, Lunch and Dinner time supervision duties as required. . click apply for full job details
Nov 05, 2025
Full time
Positions available in Edinburgh, Stirling, London, Chatham (Kent), Canterbury, Brighton, Colchester and Keele. Accommodation Included Duration Summer 2025 Reports to Centre Manager & St.Andrew's College Management Team Good administrative and prioritising skills Ability to organise and manage own work Able to adapt quickly to change and be flexible Demonstrate initiative towards taking on extra tasks Enjoy working with children and teenagers from different cultures Ability to address large groups of young people Good problem-solving skills Pass Disclosure Scotland /DBS background checking/ vetting procedures. Smart personal appearance Experience of working with children Previous summer school experience Previous activity leading experience Ability to maintain long periods of physical activity Previous supervisory experience Holiday pay included Job Overview The post of Excursion Manager is a residential one and includes all meals and accommodation. The Excursion Manager is responsible for the promotion, organisation and the running of all half day and full day excursions and all relevant liaison with Group Leaders, as well as assisting the Welfare Coordinator with the welfare, safety and security of students in residential accommodation (including assisting in the arrival and departure of students and carrying out airport transfers). As a management role, this requires a high degree of flexibility and initiative. The Excursion Manager will work closely with and under the guidance of the Centre Manager. They will deputise for the Centre Manager on request, manage a team of Activity Leaders and undertake administrative tasks as necessary (detailed in, but not exclusive to, those listed in the Main Duties and Responsibilities section of this document). They must liaise with the Centre Manager and group leaders on a daily basis to ensure that all clients are fully briefed on the daily programme and can assist with any problems that may arise. An outlined excursion programme is prepared in consultation with the Centre Manager and implemented by the Excursion Manager. The Excursion Manager will be responsible for delegating tasks to Activity Leaders and will conduct daily and weekly meetings with the activity staff and Centre Manager to ensure all activity staff are aware of the week's excursions and their specific duties. This is also an opportunity to discuss any issues that activity staff may have whilst ensuring staff morale is high. This post involves administrative and management duties, and therefore, strong administrative and prioritising skills are required. The Excursion Manager will work a six-day week. All full-time staff receive one full day off per week. The employee must also provide an email address and contact telephone number of 3 referees who can verify their suitability for the post and suitability to work with those aged under 18. All activity staff undergo a paid induction (£12.30/hour) and may be asked to start work after this induction. This payment will be made on completion of agreed contract and on return of all company resources and property. Both the induction and the work afterwards are paid. Attendance at the induction is an essential part of the employment. Reports to: Centre Manager Other Important Information You may be required to work in excess of 48 hours per week. Evening and weekend work will be required. All staff accrue pro rata paid holiday during their period of employment. Holiday pay in lieu of untaken holiday is paid at the end of the contract. Pay will be processed for work undertaken until Sunday 20 th July on Friday 25 th of July. Pay will be processed for work undertaken until Sunday 24 th August on Friday 29 th August, plus all holiday pay accrued across the period of employment. Company t-shirts, lanyards and ID badges are provided and must be worn at all times whilst on duty. Salaries are paid in arrears into a UK bank account on the last Friday of every month. Staff do not receive any overtime payment unless this is expressly agreed with the Managing Director. All staff must be employees of St Andrew's College Language Schools. Main Duties and Responsibilities Welfare To have read and understood the supervision manual and staff handbook and be fully conversant with our policies for the welfare and protection of children. At all times whilst on duty, staff are responsible for the care, welfare and safety of students whilst ensuring they follow the St Andrew's College Language school rules. Ensure that each student's cultural, religious and dietary needs are met and respected. Manage lights-out duties, supervise other staff on pastoral care duties. Help students to adjust to life in the UK and to understand information concerning personal safety, British law and St Andrew's College Language School Campus rules. When required assist with airport transfers and student arrivals/departures. Be responsible for Health and Safety issues in accommodation buildings and undertake fire warden duties. Ensure everyone is aware of emergency procedures. Ensure information relating to fire, Health and Safety and medical emergencies is correctly displayed on the information board, in residences and in the Common Room. Ensure that all St Andrew's College Language Schools Health & Safety policies are implemented and monitored. Liaise with Group Leaders daily, both informally and at scheduled meetings. Assist Director of Operations with staff induction day, help provide training to Activity Leaders in planning, organising and running on-site and off-site sports activities and excursions. You are not expected to be on duty between 1 am and 8 am. Management of the Excursion Programme Preparing for excursions thoroughly. Preparation time can be considerable if you are to ensure the success of the timetabled trip or excursion. This involves: Having considered all potential hazards concerning Health & Safety according to guidelines laid down, make necessary provisions to avoid accidents. Ensure excursions comply with British Council and English UK guidelines (documents available on site by checking the risk assessment for each trip). Ensure that excursions are run according to St Andrew's College Language Schools procedures and rules. Communicating with the relevant coach providers and vendors to ensure the correct numbers have been booked. Cross-checking the pre-booked numbers for excursions with the numbers on campus. Ensuring all students are present, that the Group Leader has a list of all their students, that the Activity Leader has a list of all individual students, and registers are kept on record. Monitor and maintain appropriate staffing levels in consultation with the Centre Manager and Senior Management Team, based on staff:student ratios. Ensuring trip itineraries are correct and that they are distributed to the Activity Leaders. Ensuring the Activity Leader packs for the relevant trips are prepared and distributed in plenty of time, as well as any relevant materials or equipment have been handed out. Ensuring necessary instructions/directions before the trip start time have been given to the Activity Leaders Ensuring excursions are promoted effectively and that both staff and students are aware of where they are going, what they are going to see and what they will do. If need be, briefing other staff on the excursions, especially on the procedures and risk assessments involved. Ensuring that, on weekends, packed lunches are distributed correctly and liaising with the Centre Manager to ensure the correct number is ordered. Ensuring that listed students and groups are present on designated coaches and maintain accurate registers of their attendance. Ensuring that you are in communication with the Activity Leaders throughout the duration of excursions and can therefore deal with any issues that may arise. If necessary, escort groups on excursions and lead by example. Ensuring that St Andrew's College Language Schools and its customers receive value for money from the organised excursions, and that correct use is being made of the facilities and coaches. Control the materials and equipment (Sports Equipment etc), including items belonging to St Andrew's College Language Schools, the centre and hired items. Ensuring all materials are returned after each trip. Providing feedback on the programme for the Centre manager at the end of every week. Consulting with Group Leaders and other members of the activity team to improve the programme wherever possible. Liaising with Group Leaders and the Centre Manager to plan, organise and book groups' optional excursions. If in doubt, consult the relevant Area Coordinator. Delivering a high-quality excursion programme. Other Duties Assisting the Centre Manager with staff induction day, helping to provide training to Activity Leaders in the planning, organising and running of on-site and off-site sports activities and excursions. Closing the centre, return all St Andrews College Language Schools equipment according to guidelines outlined in the activity staff manual and write a final report to be submitted to the Managing Director no later than five days after the closing of the centre. Breakfast, Lunch and Dinner time supervision duties as required. . click apply for full job details
About the Role As a CBRE Facilities Sr. Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors. Maintain positive client relationships and conduct meetings on unresolved facility issues. Prepare and manage large and high-profile capital projects, operating budgets, and variance reports. Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities. Create environmental health and safety procedures for facilities. Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labor for projects. Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Understand and recognize the broader impact across the department. Improve and change existing methods, processes, and standards within job discipline. What You'll Need Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills and an advanced inquisitive mindset. Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Nov 05, 2025
Full time
About the Role As a CBRE Facilities Sr. Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors. Maintain positive client relationships and conduct meetings on unresolved facility issues. Prepare and manage large and high-profile capital projects, operating budgets, and variance reports. Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities. Create environmental health and safety procedures for facilities. Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labor for projects. Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Understand and recognize the broader impact across the department. Improve and change existing methods, processes, and standards within job discipline. What You'll Need Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills and an advanced inquisitive mindset. Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Beach Baker is delighted to be exclusively partnering with the University of Reading to recruit a Project Manager for the Campus Development Department, within the Estates Directorate. THE UNIVERSITY The University of Reading, with over 150 years of history and a student body of approximately 23,000, is a leader in UK higher education. It is renowned for its expertise in areas such as climate science, business, agriculture, and food science. The university features four major campuses: London Road and Whiteknights in Reading, Greenlands on the banks of the River Thames in Buckinghamshire, and a campus in Iskandar Puteri, Malaysia. THE POSITION The role involves managing and delivering a variety of complex upgrade, repair and refurbishment projects from inception to hand over which include works from our Capital Investment programme and our Estate Strategy which include replacements, building fabric upgrades, landscaping, service upgrades and other development works managed by the Estates Directorate. This position will deliver Projects that sit within the Major Projects programme (circa over £1 million) and / or the Minor & Intermediate projects programme (up to £1million) and requires close collaboration campus wide, delivering the Estate Strategy within a multi stakeholder environment. The Campus Development team, based at the award-winning Whiteknights Campus, operates within 130 hectares of beautiful parkland and lakes. WHAT'S IN IT FOR YOU Work on a diverse range of buildings, from Grade II listed to modern structures. Join an established Campus Development team within Estates, comprising a Campus Development Director, Senior Project Managers, Project Managers, and support staff, providing a strong network of property professionals. An excellent time to join the department as it begins delivering the new capital and estates strategy. Contribute to a team that is community and culture-focused, making a genuine impact on the student population. Enjoy an autonomous role with responsibility for managing your own workload. Experience an excellent work/life balance. THE CANDIDATE The ideal candidate will have demonstrable experience of project management within the HE sector (or similar multi- stakeholder organisation), being skilled in reporting, budget, and programme control. SALARY & EMPLOYEE BENEFITS Basic salary: £47,389 to £58,225. Generous annual leave plus additional university closure days. 14.5% employer pension contribution. Professional membership fees paid. Employee assistance programme. Access to on-site gym and sports facilities at reduced staff rates. Discounted car parking. All third party and direct applications, and un-solicited candidate introductions via other recruitment agencies will be forwarded to Beach Baker Recruitment for review.
Nov 05, 2025
Full time
Beach Baker is delighted to be exclusively partnering with the University of Reading to recruit a Project Manager for the Campus Development Department, within the Estates Directorate. THE UNIVERSITY The University of Reading, with over 150 years of history and a student body of approximately 23,000, is a leader in UK higher education. It is renowned for its expertise in areas such as climate science, business, agriculture, and food science. The university features four major campuses: London Road and Whiteknights in Reading, Greenlands on the banks of the River Thames in Buckinghamshire, and a campus in Iskandar Puteri, Malaysia. THE POSITION The role involves managing and delivering a variety of complex upgrade, repair and refurbishment projects from inception to hand over which include works from our Capital Investment programme and our Estate Strategy which include replacements, building fabric upgrades, landscaping, service upgrades and other development works managed by the Estates Directorate. This position will deliver Projects that sit within the Major Projects programme (circa over £1 million) and / or the Minor & Intermediate projects programme (up to £1million) and requires close collaboration campus wide, delivering the Estate Strategy within a multi stakeholder environment. The Campus Development team, based at the award-winning Whiteknights Campus, operates within 130 hectares of beautiful parkland and lakes. WHAT'S IN IT FOR YOU Work on a diverse range of buildings, from Grade II listed to modern structures. Join an established Campus Development team within Estates, comprising a Campus Development Director, Senior Project Managers, Project Managers, and support staff, providing a strong network of property professionals. An excellent time to join the department as it begins delivering the new capital and estates strategy. Contribute to a team that is community and culture-focused, making a genuine impact on the student population. Enjoy an autonomous role with responsibility for managing your own workload. Experience an excellent work/life balance. THE CANDIDATE The ideal candidate will have demonstrable experience of project management within the HE sector (or similar multi- stakeholder organisation), being skilled in reporting, budget, and programme control. SALARY & EMPLOYEE BENEFITS Basic salary: £47,389 to £58,225. Generous annual leave plus additional university closure days. 14.5% employer pension contribution. Professional membership fees paid. Employee assistance programme. Access to on-site gym and sports facilities at reduced staff rates. Discounted car parking. All third party and direct applications, and un-solicited candidate introductions via other recruitment agencies will be forwarded to Beach Baker Recruitment for review.
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Property Operations Manager at Claydon House, to be responsible for the daily operation of this busy and much-loved National Trust site, and for introducing improvements to make it as welcoming as possible for everyone. Accommodation is provided to the postholder for the proper or better performance of their duties in accordance with Trust criteria and HMRC rules. What it's like to work here If you're enthusiastic about leading for operational excellence this role would be perfect for you. More than 20,000 visitors enjoy Claydon every year and managing a property isn't always 9 to 5 but like our visitors you'll benefit from being in this stunning setting we want Claydon to be a great place to visit, work and volunteer and you'll be pivotal in achieving this. As a member of the portfolio leadership team you'll deliver common leadership responsibilities and contribute to the overall plan for the Stowe and Aylesbury vale property group. What you'll be doing You'll work collaboratively with your colleagues - particularly those in visitor experience, programming and facilities - to run the visitor operations here. Together, you'll be making sure that every visitor has what they need to have their best possible day, as well as the chance to discover the work of the Trust for themselves. You'll do whatever it takes to ensure business as usual' and maintain high presentational standards internally and externally. You'll have a key role in ensuring business continuity, security, safety and compliance. You'll also help to maximise commercial and fundraising potential. Working with the visitor experience manager other department leads, you'll contribute to the longer-term vision for the property, shaping and influencing the future direction of Claydon and developing a positive and welcoming culture. You'll be expected to work some weekends and evenings, as required. This role also includes Key Rep duties on a rota with two other members of staff. One in every three weeks (average) will involve providing out of hours cover during which time you must reside in the house. Who we're looking for We'd love to hear from you if you're: practised and confident in managing fast-paced operations an inspiring leader and manager of people, adept at leading diverse professional teams a skilled collaborator and communicator, comfortable with taking decisions aware of the importance of excellent service, growing support for an important cause and high standards of presentation up to date with health and safety, compliance and emergency procedures familiar with business planning, growing income and managing budgets committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Operational management ability Leadership skills including coaching, team development, motivation and communication Ability to manage operational risk, including how to assess and manage risk effectively Proven track record of managing budgets, finances, small projects and contracts Effective communication and stakeholder engagement skills The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Nov 05, 2025
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Property Operations Manager at Claydon House, to be responsible for the daily operation of this busy and much-loved National Trust site, and for introducing improvements to make it as welcoming as possible for everyone. Accommodation is provided to the postholder for the proper or better performance of their duties in accordance with Trust criteria and HMRC rules. What it's like to work here If you're enthusiastic about leading for operational excellence this role would be perfect for you. More than 20,000 visitors enjoy Claydon every year and managing a property isn't always 9 to 5 but like our visitors you'll benefit from being in this stunning setting we want Claydon to be a great place to visit, work and volunteer and you'll be pivotal in achieving this. As a member of the portfolio leadership team you'll deliver common leadership responsibilities and contribute to the overall plan for the Stowe and Aylesbury vale property group. What you'll be doing You'll work collaboratively with your colleagues - particularly those in visitor experience, programming and facilities - to run the visitor operations here. Together, you'll be making sure that every visitor has what they need to have their best possible day, as well as the chance to discover the work of the Trust for themselves. You'll do whatever it takes to ensure business as usual' and maintain high presentational standards internally and externally. You'll have a key role in ensuring business continuity, security, safety and compliance. You'll also help to maximise commercial and fundraising potential. Working with the visitor experience manager other department leads, you'll contribute to the longer-term vision for the property, shaping and influencing the future direction of Claydon and developing a positive and welcoming culture. You'll be expected to work some weekends and evenings, as required. This role also includes Key Rep duties on a rota with two other members of staff. One in every three weeks (average) will involve providing out of hours cover during which time you must reside in the house. Who we're looking for We'd love to hear from you if you're: practised and confident in managing fast-paced operations an inspiring leader and manager of people, adept at leading diverse professional teams a skilled collaborator and communicator, comfortable with taking decisions aware of the importance of excellent service, growing support for an important cause and high standards of presentation up to date with health and safety, compliance and emergency procedures familiar with business planning, growing income and managing budgets committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Operational management ability Leadership skills including coaching, team development, motivation and communication Ability to manage operational risk, including how to assess and manage risk effectively Proven track record of managing budgets, finances, small projects and contracts Effective communication and stakeholder engagement skills The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
