Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Technical Project Manager / Engineering Manager Paignton, Devon (Hybrid) Up to 100k + share options + benefits This is an exciting and new opportunity to join a start-up involved with the research, development and design of optics / photonic technologies. Their technologies radically improve network speed and energy efficiency. This role requires: Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable The engineering manager / project manager will be the main liaison between internal and external hardware development teams. You will work with suppliers in the UK and USA and assure designs meet challenging and evolving requirements and product specifications. A good electronics product systems appreciation would be needed as well as the ability to oversee integration, validation and approval activities. You will need a strong electronics product development understanding and ideally hands-on design experience involving FPGA, ASIC or highspeed network interface or optical transceiver design. Candidates may have worked in other arenas involving highspeed network technologies (e.g. network, and data centre hardware, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products). Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. Skills / Experience required: Technical Project Manager / Engineering Manager A degree or masters in a relevant subject area (e.g. electronics engineering) Extensive industry experience of delivering complex electronics products from concept to production in a similar environment (e.g. optical transceivers, photonics, network / data centre electronics, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products) Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. The Technical Project Manager / Engineering Manager role is based at the offices in Paignton, Devon and at least 3 days onsite per week is required. Some travel may be required between offices to supplier locations. Relocation assistance and working visas may be possible for the right candidate.
Dec 14, 2024
Full time
Technical Project Manager / Engineering Manager Paignton, Devon (Hybrid) Up to 100k + share options + benefits This is an exciting and new opportunity to join a start-up involved with the research, development and design of optics / photonic technologies. Their technologies radically improve network speed and energy efficiency. This role requires: Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable The engineering manager / project manager will be the main liaison between internal and external hardware development teams. You will work with suppliers in the UK and USA and assure designs meet challenging and evolving requirements and product specifications. A good electronics product systems appreciation would be needed as well as the ability to oversee integration, validation and approval activities. You will need a strong electronics product development understanding and ideally hands-on design experience involving FPGA, ASIC or highspeed network interface or optical transceiver design. Candidates may have worked in other arenas involving highspeed network technologies (e.g. network, and data centre hardware, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products). Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. Skills / Experience required: Technical Project Manager / Engineering Manager A degree or masters in a relevant subject area (e.g. electronics engineering) Extensive industry experience of delivering complex electronics products from concept to production in a similar environment (e.g. optical transceivers, photonics, network / data centre electronics, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products) Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. The Technical Project Manager / Engineering Manager role is based at the offices in Paignton, Devon and at least 3 days onsite per week is required. Some travel may be required between offices to supplier locations. Relocation assistance and working visas may be possible for the right candidate.
Electrical Maintenance Manager Sheffield Full Time Salary - competitive dependant on experience Our client is the UK s leading forge master in the oil & gas industry and has recently acquired accreditations for the Nuclear and Aerospace industries. With 40 years of experience in forging, they are specialists in creating bespoke products using open die methods. They currently have an opportunity for an experienced Electrical Maintenance Manager who will be responsible for managing all aspects of the day to day running of the Electrical Maintenance team. What will your role look like? Manage the Electrical Maintenance department who are responsible for the installation, repairs and preventative maintenance of plant and equipment to a high level Report to Senior Management any Maintenance issues across the premises, including inadequate or non-operational machinery and proactively sought effective and timely resolution Ensure effective communication with all relevant personnel and departments, and maintain good working relationships Timely and meaningful management reporting to Senior Management Proactive in thoroughly managing required maintenance, and site development projects to completion Identify, develop and implement operational improvements Purchasing as required for the department, ensuring the best price is obtained at all times, and required approvals sought Work together with other departments to ensure company targets and objectives are met Ensure all departmental work meets expectations on delivery and quality Develop individuals within the team ensuring succession and appropriate cover for all the teams absences Full management of Contractors to the site, including all relevant paperwork To continually gain more knowledge and skills in Electrical Maintenance and development of management skills thus improving proficiency in the role and be willing to undergo further training as required. Ensure work is carried out within Health & Safety and Quality Procedure protocols Are you the right person for the job? Worked within an industrial environment within an electrical discipline A relevant and recognised time served apprenticeship Excellent and proven Leadership and Management experience Good communication skills, with the ability to build effective working relationships at all levels Proactive with a can-do attitude Organised with a keen eye for detail Commercially aware Knowledge and application of safe working practices Knowledge and experience of Quality Systems and procedures Good level of education particularly numeracy and literacy skills Proficient IT skills, particularly in Word, Excel and Outlook What can you expect in return? Competitive salaries 33 days holiday inclusive of bank holidays. Also, up to a maximum of 5 extra days holiday based on length of service. Pension scheme Employee Assistance Programme, which includes 24/7 365 days a year access to GP, counselling, financial, and legal advice for employees and their partners. Death in Service benefit Real training and development opportunities The Company prides itself on their exceptionally modern and clean working facilities that are second to none. Free onsite parking Canteen facilities offering hot & cold food choices and daily specials What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Dec 14, 2024
Full time
Electrical Maintenance Manager Sheffield Full Time Salary - competitive dependant on experience Our client is the UK s leading forge master in the oil & gas industry and has recently acquired accreditations for the Nuclear and Aerospace industries. With 40 years of experience in forging, they are specialists in creating bespoke products using open die methods. They currently have an opportunity for an experienced Electrical Maintenance Manager who will be responsible for managing all aspects of the day to day running of the Electrical Maintenance team. What will your role look like? Manage the Electrical Maintenance department who are responsible for the installation, repairs and preventative maintenance of plant and equipment to a high level Report to Senior Management any Maintenance issues across the premises, including inadequate or non-operational machinery and proactively sought effective and timely resolution Ensure effective communication with all relevant personnel and departments, and maintain good working relationships Timely and meaningful management reporting to Senior Management Proactive in thoroughly managing required maintenance, and site development projects to completion Identify, develop and implement operational improvements Purchasing as required for the department, ensuring the best price is obtained at all times, and required approvals sought Work together with other departments to ensure company targets and objectives are met Ensure all departmental work meets expectations on delivery and quality Develop individuals within the team ensuring succession and appropriate cover for all the teams absences Full management of Contractors to the site, including all relevant paperwork To continually gain more knowledge and skills in Electrical Maintenance and development of management skills thus improving proficiency in the role and be willing to undergo further training as required. Ensure work is carried out within Health & Safety and Quality Procedure protocols Are you the right person for the job? Worked within an industrial environment within an electrical discipline A relevant and recognised time served apprenticeship Excellent and proven Leadership and Management experience Good communication skills, with the ability to build effective working relationships at all levels Proactive with a can-do attitude Organised with a keen eye for detail Commercially aware Knowledge and application of safe working practices Knowledge and experience of Quality Systems and procedures Good level of education particularly numeracy and literacy skills Proficient IT skills, particularly in Word, Excel and Outlook What can you expect in return? Competitive salaries 33 days holiday inclusive of bank holidays. Also, up to a maximum of 5 extra days holiday based on length of service. Pension scheme Employee Assistance Programme, which includes 24/7 365 days a year access to GP, counselling, financial, and legal advice for employees and their partners. Death in Service benefit Real training and development opportunities The Company prides itself on their exceptionally modern and clean working facilities that are second to none. Free onsite parking Canteen facilities offering hot & cold food choices and daily specials What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Nexperia is one of the world s leaders in essential semiconductors and aspires to become a $10b turnover business by 2030. This ambition can be achieved through our next generation technologies, ongoing improvement in manufacturing sustainability, state-of-the-art facilities, and most importantly, investing in our people. We are now looking for a fully remote UK based Field Application Engineer with a strong technical background to join our team. What our Field Application Engineer will do Working closely with the Lead Application Manager, you will co-work on key customer design sites located in the UK and parts of Europe. Travel will be occasional and usually no more than a few days at a time. Due to customer locations, you will ideally be located towards the south of England. First and foremost, our Field Application Engineers have a good technical knowledge, but the ability to combine this with strong communication skills means you will easily support some of our key customers with technical queries. Your commercial acumen means you can also help develop stronger business partnerships with our key customers. You may also be required to assist with other customers on an ad hoc basis. In this role you will be part of the sales team, personally supported and mentored by the Director who you will also report in to. He will ensure you receive all the necessary product training you need to confidently maintain and develop our well-established customer relationships. Key responsibilities will include Supporting high speed motor drive, battery management system, and power electronics related projects Utilising strong system knowledge, drive technology discussions and design ins for specific product areas with a focus on maximizing share, forming deep customer relationships, and driving exemplary customer satisfaction Directly interfacing with customers, providing technical guidance and support such as product recommendations, schematic review, PCB layout, validation test and reports and on-site troubleshooting Commercially interfacing with customers, providing day to day support and meeting appointment to explore new projects and opportunities Responding to technical inquiries from customers with proper documentation and timely feedback and analysis What our Field Application Engineer will need Essential Bachelor's degree or above in Engineering or Electronics Experience in power electronics, motor drivers or BMS related industry System level knowledge of one or more of motor drivers, battery management systems or power applications The ability to lead technical discussions and to present technical features and benefits of our products Strong written/verbal communication skills and the ability to build/drive relationships across are required. The ability to take the initiative with a problem-solving mentality Beneficial Previous experience in a similar role providing customer-facing technical support and commercial engagement Why work for us? Remuneration & Reward £(phone number removed) base salary, Sales Incentive Plan, excellent package including contributory pension scheme, recognition rewards scheme, income protection, 12 x salary life assurance and more Health & Wellbeing Hybrid working policy, 33 days annual leave including bank holidays, flexible benefits scheme, enhanced sick pay, on-site medical centre, subsidised canteen, employee assistance programme, retail and entertainment reductions and a variety of sports and social clubs. Professional Development Possibility for funded academic support up to PhD level, employee goal setting and development plans, huge growth potential both internally and globally within the business, opportunity to contribute and work with cutting edge technologies. Corporate Social Responsibility & Sustainability A global commitment to becoming carbon neutral by 2035, working with suppliers who embrace and comply with the Nexperia Supplier Code of Conduct, paid time off for every employee to support charitable work. Diversity, Equity, and Inclusion Corporate members of Neurodiversity in Business and a Disability Confident Employer. Dedicated Employee Resource Groups for Neuroinclusion, the LGBTQ+ community, and Women in Nexperia with a commitment to increase women in management positions to 30% by 2030 As a company, we value diversity not just because it is the right thing to do but because diverse teams perform better. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested. What happens next? If you are excited about our Field Application Engineer role, please click apply now. We welcome your application even if you don't think you meet all the criteria, but you have some relevant experience. This position might not be for you but the next one could be. Please feel free to contact us directly to discuss the position or the company in more detail. Be Part of Something Bigger.
Dec 14, 2024
Full time
Nexperia is one of the world s leaders in essential semiconductors and aspires to become a $10b turnover business by 2030. This ambition can be achieved through our next generation technologies, ongoing improvement in manufacturing sustainability, state-of-the-art facilities, and most importantly, investing in our people. We are now looking for a fully remote UK based Field Application Engineer with a strong technical background to join our team. What our Field Application Engineer will do Working closely with the Lead Application Manager, you will co-work on key customer design sites located in the UK and parts of Europe. Travel will be occasional and usually no more than a few days at a time. Due to customer locations, you will ideally be located towards the south of England. First and foremost, our Field Application Engineers have a good technical knowledge, but the ability to combine this with strong communication skills means you will easily support some of our key customers with technical queries. Your commercial acumen means you can also help develop stronger business partnerships with our key customers. You may also be required to assist with other customers on an ad hoc basis. In this role you will be part of the sales team, personally supported and mentored by the Director who you will also report in to. He will ensure you receive all the necessary product training you need to confidently maintain and develop our well-established customer relationships. Key responsibilities will include Supporting high speed motor drive, battery management system, and power electronics related projects Utilising strong system knowledge, drive technology discussions and design ins for specific product areas with a focus on maximizing share, forming deep customer relationships, and driving exemplary customer satisfaction Directly interfacing with customers, providing technical guidance and support such as product recommendations, schematic review, PCB layout, validation test and reports and on-site troubleshooting Commercially interfacing with customers, providing day to day support and meeting appointment to explore new projects and opportunities Responding to technical inquiries from customers with proper documentation and timely feedback and analysis What our Field Application Engineer will need Essential Bachelor's degree or above in Engineering or Electronics Experience in power electronics, motor drivers or BMS related industry System level knowledge of one or more of motor drivers, battery management systems or power applications The ability to lead technical discussions and to present technical features and benefits of our products Strong written/verbal communication skills and the ability to build/drive relationships across are required. The ability to take the initiative with a problem-solving mentality Beneficial Previous experience in a similar role providing customer-facing technical support and commercial engagement Why work for us? Remuneration & Reward £(phone number removed) base salary, Sales Incentive Plan, excellent package including contributory pension scheme, recognition rewards scheme, income protection, 12 x salary life assurance and more Health & Wellbeing Hybrid working policy, 33 days annual leave including bank holidays, flexible benefits scheme, enhanced sick pay, on-site medical centre, subsidised canteen, employee assistance programme, retail and entertainment reductions and a variety of sports and social clubs. Professional Development Possibility for funded academic support up to PhD level, employee goal setting and development plans, huge growth potential both internally and globally within the business, opportunity to contribute and work with cutting edge technologies. Corporate Social Responsibility & Sustainability A global commitment to becoming carbon neutral by 2035, working with suppliers who embrace and comply with the Nexperia Supplier Code of Conduct, paid time off for every employee to support charitable work. Diversity, Equity, and Inclusion Corporate members of Neurodiversity in Business and a Disability Confident Employer. Dedicated Employee Resource Groups for Neuroinclusion, the LGBTQ+ community, and Women in Nexperia with a commitment to increase women in management positions to 30% by 2030 As a company, we value diversity not just because it is the right thing to do but because diverse teams perform better. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested. What happens next? If you are excited about our Field Application Engineer role, please click apply now. We welcome your application even if you don't think you meet all the criteria, but you have some relevant experience. This position might not be for you but the next one could be. Please feel free to contact us directly to discuss the position or the company in more detail. Be Part of Something Bigger.
Technical Project Manager / Engineering Leader Paignton, Devon (Hybrid) Up to 100k + share options + benefits This is an exciting and new opportunity to join a start-up involved with the research, development and design of optics / photonic technologies. Their technologies radically improve network speed and energy efficiency. This role requires: Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable The technical leader / project manager will be the main liaison between internal and external hardware development teams. You will work with suppliers in the UK and USA and assure designs meet challenging and evolving requirements and product specifications. A good electronics product systems appreciation would be needed as well as the ability to oversee integration, validation and approval activities. You will need a strong electronics product development understanding and ideally hands-on design experience involving FPGA, ASIC or highspeed network interface or optical transceiver design. Candidates may have worked in other arenas involving highspeed network technologies (e.g. network, and data centre hardware, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products). Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. Skills / Experience required: Technical Project Manager / Engineering Leader A degree or masters in a relevant subject area (e.g. electronics engineering) Extensive industry experience of delivering complex electronics products from concept to production in a similar environment (e.g. optical transceivers, photonics, network / data centre electronics, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products) Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. The Technical Project Manager / Engineering Leader role is based at the offices in Paignton, Devon and at least 3 days onsite per week is required. Some travel may be required between offices to supplier locations. Relocation assistance and working visas may be possible for the right candidate.
Dec 14, 2024
Full time
Technical Project Manager / Engineering Leader Paignton, Devon (Hybrid) Up to 100k + share options + benefits This is an exciting and new opportunity to join a start-up involved with the research, development and design of optics / photonic technologies. Their technologies radically improve network speed and energy efficiency. This role requires: Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable The technical leader / project manager will be the main liaison between internal and external hardware development teams. You will work with suppliers in the UK and USA and assure designs meet challenging and evolving requirements and product specifications. A good electronics product systems appreciation would be needed as well as the ability to oversee integration, validation and approval activities. You will need a strong electronics product development understanding and ideally hands-on design experience involving FPGA, ASIC or highspeed network interface or optical transceiver design. Candidates may have worked in other arenas involving highspeed network technologies (e.g. network, and data centre hardware, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products). Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. Skills / Experience required: Technical Project Manager / Engineering Leader A degree or masters in a relevant subject area (e.g. electronics engineering) Extensive industry experience of delivering complex electronics products from concept to production in a similar environment (e.g. optical transceivers, photonics, network / data centre electronics, telecoms systems, storage / servers / HPC, consumer electronics or specialist test and measurement products) Strong electronics product development knowledge (ideally FPGA / ASIC related) Excellent communication, organisation and motivational skills Proven technical leadership and project management capabilities The ability to operate effectively in a fast-paced, evolving, start-up organisation Knowledge of highspeed network interface and optical transceiver systems would be preferable Knowledge of high-speed serial interfaces, DAC, ADC peripherals utilising QPSI, DSPI, SPI. Also, Xilinx FPGA design, ASIC design, or high-speed RF signal design (>60Ghz) would be excellent. The Technical Project Manager / Engineering Leader role is based at the offices in Paignton, Devon and at least 3 days onsite per week is required. Some travel may be required between offices to supplier locations. Relocation assistance and working visas may be possible for the right candidate.
Blue Orchid Recruitment Ltd
Shrewsbury, Shropshire
Our client is an independent broker of foreign exchange to private clients and companies worldwide and commercial finance lending (UK only). They are a fast-growing firm based in the Midlands and founded by two very experienced brokers with a combined 40 years plus experience in these markets. They are a certified B Corp company and have ambitious growth plans over the next 10 years. About the Role: They are seeking an experienced and highly motivated Senior Sales & Relationship Manager with a proven track record in the FX or commercial lending sectors. This is an exceptional opportunity for an individual towards the end of their career who is looking for a flexible, autonomous role with uncapped earning potential that will allow them to monetise relationships you have invested in throughout a career. They will offer support so that they can be focused on leveraging your extensive network and established client relationships. Responsibilities: Business Development: Identify, cultivate, and onboard new clients in the FX and commercial lending space. Relationship Management: Maintain and deepen relationships with existing clients, ensuring their needs are met and identifying opportunities for further business. Revenue Generation: Actively promote and sell our FX and commercial lending products and services, achieving agreed-upon sales targets. Market Knowledge: Stay abreast of market trends, competitor activity, and regulatory changes within the FX and commercial lending industries. Collaboration: Work closely with internal teams to ensure seamless client onboarding and service delivery. Qualifications: Extensive Experience: Significant experience in a sales or relationship management role within the FX or commercial lending industry. Strong Network: A well-established network of clients in the FX and commercial lending space. Proven Track Record: A demonstrable history of exceeding sales targets and driving revenue growth. Excellent Communication: Exceptional interpersonal, communication, and presentation skills. Self-Motivation: Highly self-motivated and able to work independently with minimal supervision. Benefits: Uncapped Commission: Lucrative commission structure with no earning ceiling. Negotiable Basic Salary: The basic salary will be negotiable based on your experience and the hours you wish to work. Flexible Work Arrangement: Complete flexibility to work remotely and manage your own schedule. Autonomy and Trust: We empower our employees to take ownership of their roles and make decisions. Be Part of a Growing Company: Contribute to the success of a dynamic and ambitious company.
Dec 14, 2024
Full time
Our client is an independent broker of foreign exchange to private clients and companies worldwide and commercial finance lending (UK only). They are a fast-growing firm based in the Midlands and founded by two very experienced brokers with a combined 40 years plus experience in these markets. They are a certified B Corp company and have ambitious growth plans over the next 10 years. About the Role: They are seeking an experienced and highly motivated Senior Sales & Relationship Manager with a proven track record in the FX or commercial lending sectors. This is an exceptional opportunity for an individual towards the end of their career who is looking for a flexible, autonomous role with uncapped earning potential that will allow them to monetise relationships you have invested in throughout a career. They will offer support so that they can be focused on leveraging your extensive network and established client relationships. Responsibilities: Business Development: Identify, cultivate, and onboard new clients in the FX and commercial lending space. Relationship Management: Maintain and deepen relationships with existing clients, ensuring their needs are met and identifying opportunities for further business. Revenue Generation: Actively promote and sell our FX and commercial lending products and services, achieving agreed-upon sales targets. Market Knowledge: Stay abreast of market trends, competitor activity, and regulatory changes within the FX and commercial lending industries. Collaboration: Work closely with internal teams to ensure seamless client onboarding and service delivery. Qualifications: Extensive Experience: Significant experience in a sales or relationship management role within the FX or commercial lending industry. Strong Network: A well-established network of clients in the FX and commercial lending space. Proven Track Record: A demonstrable history of exceeding sales targets and driving revenue growth. Excellent Communication: Exceptional interpersonal, communication, and presentation skills. Self-Motivation: Highly self-motivated and able to work independently with minimal supervision. Benefits: Uncapped Commission: Lucrative commission structure with no earning ceiling. Negotiable Basic Salary: The basic salary will be negotiable based on your experience and the hours you wish to work. Flexible Work Arrangement: Complete flexibility to work remotely and manage your own schedule. Autonomy and Trust: We empower our employees to take ownership of their roles and make decisions. Be Part of a Growing Company: Contribute to the success of a dynamic and ambitious company.
the role. This is an exciting role where you will be a valued member of the Corporate Audit and Advisory team, collaborating closely with the management team to ensure the delivery of high-quality audits. Your responsibilities will include acting as Auditor in Control (AIC) on appropriate client engagements, preparing financial statements (primarily UK GAAP), assisting in tax computations, and ensuring that audit quality meets regulatory and internal standards Your day-to-day duties include: Acting as Auditor in Control on engagements, reporting directly to the Manager. Completing audit work on financial statements to a high standard with minimal supervision. Preparing individual and consolidated financial statements and tax computations. Reviewing the work of junior team members. Managing client relationships and maintaining strong communication. Ensuring regulatory requirements are met and contributing to productivity and client service goals why you should apply. This company really values personal growth, offering ongoing training and development opportunities to ensure you reach your full potential. Here, youll be working in a collaborative and inclusive team that values innovation and each of its members! what were looking for. The ideal candidate will be part way through studying for ACA or ACCA and may also be AAT Level 4 qualified. You will have experience working with an external client base, with a proven ability to assist in the preparation of financial statements and tax computations. Additionally, youll have experience auditing entities across a range of industries, such as commercial and not-for-profit sectors. Strong organisational skills, excellent written and oral communication, and the ability to work confidentially and with initiative are essential. The role also requires flexibility, as applicants must be willing to travel to other offices in East Anglia when needed. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
Dec 14, 2024
Full time
the role. This is an exciting role where you will be a valued member of the Corporate Audit and Advisory team, collaborating closely with the management team to ensure the delivery of high-quality audits. Your responsibilities will include acting as Auditor in Control (AIC) on appropriate client engagements, preparing financial statements (primarily UK GAAP), assisting in tax computations, and ensuring that audit quality meets regulatory and internal standards Your day-to-day duties include: Acting as Auditor in Control on engagements, reporting directly to the Manager. Completing audit work on financial statements to a high standard with minimal supervision. Preparing individual and consolidated financial statements and tax computations. Reviewing the work of junior team members. Managing client relationships and maintaining strong communication. Ensuring regulatory requirements are met and contributing to productivity and client service goals why you should apply. This company really values personal growth, offering ongoing training and development opportunities to ensure you reach your full potential. Here, youll be working in a collaborative and inclusive team that values innovation and each of its members! what were looking for. The ideal candidate will be part way through studying for ACA or ACCA and may also be AAT Level 4 qualified. You will have experience working with an external client base, with a proven ability to assist in the preparation of financial statements and tax computations. Additionally, youll have experience auditing entities across a range of industries, such as commercial and not-for-profit sectors. Strong organisational skills, excellent written and oral communication, and the ability to work confidentially and with initiative are essential. The role also requires flexibility, as applicants must be willing to travel to other offices in East Anglia when needed. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
You will need to login before you can apply for a job. Analytics & Insights Manager Pluto TV International Sector: Data Science Role: Manager Contract Type: Permanent Hours: Full Time Is this the role for you? Pluto TV is seeking an Analytics & Insights Manager who will be a great addition to our growing team. The role will be a catalyst for supporting our growth initiatives in Marketing, Content, Finance, and Product analytics for our International business. The right candidate will have great business experience, competence, and focus on crafting impactful reports and analysis that drives decisions at a country level. What will you be doing? The Analytics & Insights Manager, International responsibilities include the following: Conduct deep dive analysis and build recurring insights reports based on our streaming media platform, the platform content, device and user performance, and video ad metrics. Analyse historical performance and growth data and deliver well-rounded insights. Prepare and summarise reports from various Analytics/ Business Intelligence systems (weekly/monthly/ad-hoc). Collaborate, prepare and/or maintain weekly and monthly dashboards and metrics for senior leadership. Work cross-functionally with the other Analytics teams to support partners. Work with collaborators (Marketing, Content & Programming, Finance, Product) across geographical regions. Note: This will require regularly attending meetings with partners that can be as late as 6pm London time, as the International Analytics Team and this role supports teams across Latin America, Canada, and Europe. Prepare SQL queries to support all of the above, as applicable. What are we looking for? We believe the right individual will possess these skills and experiences: MBA or undergraduate/graduate analytical degree. 6-10+ years of applicable experience in a Business Intelligence or Analytics role. Extensive experience in Marketing, Content, or Product Analytics. Extensive experience in model development (e.g. forecasting, sales projections, market share analysis), proof-of-concept, or growth projects. Detailed knowledge of media, online advertising, and/or digital ad sales processes is preferred. Strong written documentation and presentation skills, using building executive-facing presentations tools. Ability to think critically and provide accurate work. Excellent SQL skills. You need to be able to independently write your queries and check them for accuracy. Experienced with working with data warehouses such as BigQuery, Snowflake, and Redshift. Automation experience - dashboards and processes. Advanced knowledge of Tableau or similar BI and data visualization tools. Experience working at a fast-paced, data-driven business. Experience working in a collaborative team environment, supporting standard methodologies, and mentoring other analysts. Experience collaborating with partners across an organization. Experience with Excel. Nice to Haves: Experience with ad partner platforms such as Google Ads, Meta (Facebook/Instagram), Apple Search Ads, TikTok, Snapchat, etc. Experience with Braze or other CRM tools. CRM Analytics Experience. Experience with MMPs or similar platforms (e.g. Kochava, Adjust, Singular, AppsFlyer). Experience with analytics platforms such as Google Analytics or Adobe Analytics. Experience in SVOD, AVOD, or FAST. Experience managing BI or Analytics professionals. Alteryx and Databricks experience. Experience working with different geographical stakeholders. Join the Paramount Streaming Talent Community! Get the inside scoop on life at Paramount Streaming and about career opportunities. Pluto TV, a Paramount Global company, is the leading free streaming television service in America, delivering 250+ live and original channels and thousands of on-demand movies in partnership with major TV networks, movie studios, publishers, and digital media companies. Pluto TV is available on all mobile, web, and connected TV streaming devices, and millions of viewers tune in each month to watch premium news, TV shows, movies, sports, lifestyle, and trending digital series. Headquartered in West Hollywood, Pluto TV has offices in New York, Silicon Valley, Chicago, and Berlin. Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources, and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
Dec 14, 2024
Full time
You will need to login before you can apply for a job. Analytics & Insights Manager Pluto TV International Sector: Data Science Role: Manager Contract Type: Permanent Hours: Full Time Is this the role for you? Pluto TV is seeking an Analytics & Insights Manager who will be a great addition to our growing team. The role will be a catalyst for supporting our growth initiatives in Marketing, Content, Finance, and Product analytics for our International business. The right candidate will have great business experience, competence, and focus on crafting impactful reports and analysis that drives decisions at a country level. What will you be doing? The Analytics & Insights Manager, International responsibilities include the following: Conduct deep dive analysis and build recurring insights reports based on our streaming media platform, the platform content, device and user performance, and video ad metrics. Analyse historical performance and growth data and deliver well-rounded insights. Prepare and summarise reports from various Analytics/ Business Intelligence systems (weekly/monthly/ad-hoc). Collaborate, prepare and/or maintain weekly and monthly dashboards and metrics for senior leadership. Work cross-functionally with the other Analytics teams to support partners. Work with collaborators (Marketing, Content & Programming, Finance, Product) across geographical regions. Note: This will require regularly attending meetings with partners that can be as late as 6pm London time, as the International Analytics Team and this role supports teams across Latin America, Canada, and Europe. Prepare SQL queries to support all of the above, as applicable. What are we looking for? We believe the right individual will possess these skills and experiences: MBA or undergraduate/graduate analytical degree. 6-10+ years of applicable experience in a Business Intelligence or Analytics role. Extensive experience in Marketing, Content, or Product Analytics. Extensive experience in model development (e.g. forecasting, sales projections, market share analysis), proof-of-concept, or growth projects. Detailed knowledge of media, online advertising, and/or digital ad sales processes is preferred. Strong written documentation and presentation skills, using building executive-facing presentations tools. Ability to think critically and provide accurate work. Excellent SQL skills. You need to be able to independently write your queries and check them for accuracy. Experienced with working with data warehouses such as BigQuery, Snowflake, and Redshift. Automation experience - dashboards and processes. Advanced knowledge of Tableau or similar BI and data visualization tools. Experience working at a fast-paced, data-driven business. Experience working in a collaborative team environment, supporting standard methodologies, and mentoring other analysts. Experience collaborating with partners across an organization. Experience with Excel. Nice to Haves: Experience with ad partner platforms such as Google Ads, Meta (Facebook/Instagram), Apple Search Ads, TikTok, Snapchat, etc. Experience with Braze or other CRM tools. CRM Analytics Experience. Experience with MMPs or similar platforms (e.g. Kochava, Adjust, Singular, AppsFlyer). Experience with analytics platforms such as Google Analytics or Adobe Analytics. Experience in SVOD, AVOD, or FAST. Experience managing BI or Analytics professionals. Alteryx and Databricks experience. Experience working with different geographical stakeholders. Join the Paramount Streaming Talent Community! Get the inside scoop on life at Paramount Streaming and about career opportunities. Pluto TV, a Paramount Global company, is the leading free streaming television service in America, delivering 250+ live and original channels and thousands of on-demand movies in partnership with major TV networks, movie studios, publishers, and digital media companies. Pluto TV is available on all mobile, web, and connected TV streaming devices, and millions of viewers tune in each month to watch premium news, TV shows, movies, sports, lifestyle, and trending digital series. Headquartered in West Hollywood, Pluto TV has offices in New York, Silicon Valley, Chicago, and Berlin. Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources, and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
PRESS TOOL DESIGN ENGINEER Coleshill To c 45k neg dep exp + benefits Our client has been established for almost 40 years and are recognised market leaders in the design and development, manufacture and distribution of an impressive portfolio of electrical cabling and connection solutions for supply throughout the world, and as a result of continued success and an ongoing programme of strategic growth for 2025 and beyond, are now looking to recruit an experienced, hands-on and proactive Press Tool Design Engineer to complement their professional and successful Solutions Design team. Reporting to the Manufacturing Design Manager and based near Coleshill, the successful Press Tool Design Engineer will be responsible for designing and developing press tool and fixture designs as well as implementing improvements to the manufacturing and assembly processes. Working within the core values of the global business, you will join a team of experienced design professional responsible for understanding company objectives and striving to meet and exceed the KPIs and metrics, delivering improved efficiencies and reducing downtime as well as investigating and undertaking analysis on how to improve existing tooling or components. Able to summarise scientific and engineering principles in an easy-to-understand manner and create technical reports to summarise findings and present information using PowerPoint, you will cover the concept, specification and development of new tooling components and undertake CAD model creation, prototyping and appropriate testing before performing essential material stress-strain analysis calculations and DFMEA/PFMEA analysis. You will also be tasked with identifying new systems and processes to drive quality, efficiency and save costs, and will evaluate existing manufacturing processes before researching and developing solutions to increase efficiency, reduce down time, waste and scrap in order to ensure consistent repeatable processes and product quality. With excellent communication skills at all levels, you will be able to communicate effectively with clients, colleagues and contractors of all levels involved in a project, and you will be skilled in managing and planning your time effectively in order to ensure your projects are delivered on time, to standard and in-budget. Other duties will include working with the coordinators and operatives to implement new machines and procedures, providing manufacturing support and information for all processes, creating CAD drawings, Press Tooling and Fixture designs as well as reviewing and storing them safely, generating and maintaining product and process data, and undertaking NPD and associated testing and research as required. To be considered for this varied and challenging Press Tool Design Engineer it is envisaged that the successful candidate will demonstrate at least 4+ years' experience in a similar Press Tooling design position and realistically be qualified to at least HNC level or above in a relevant Mechanical or Manufacturing Engineering discipline, along with SAP/ERP experience and knowledge of 3D Cad (CREO Parametric or SolidWorks) and demonstrable experience of Press Tool or jig and fixture design and knowledge of metal manufacturing processes and of ferrous and non-ferrous metals. Contact the Design Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Dec 14, 2024
Full time
PRESS TOOL DESIGN ENGINEER Coleshill To c 45k neg dep exp + benefits Our client has been established for almost 40 years and are recognised market leaders in the design and development, manufacture and distribution of an impressive portfolio of electrical cabling and connection solutions for supply throughout the world, and as a result of continued success and an ongoing programme of strategic growth for 2025 and beyond, are now looking to recruit an experienced, hands-on and proactive Press Tool Design Engineer to complement their professional and successful Solutions Design team. Reporting to the Manufacturing Design Manager and based near Coleshill, the successful Press Tool Design Engineer will be responsible for designing and developing press tool and fixture designs as well as implementing improvements to the manufacturing and assembly processes. Working within the core values of the global business, you will join a team of experienced design professional responsible for understanding company objectives and striving to meet and exceed the KPIs and metrics, delivering improved efficiencies and reducing downtime as well as investigating and undertaking analysis on how to improve existing tooling or components. Able to summarise scientific and engineering principles in an easy-to-understand manner and create technical reports to summarise findings and present information using PowerPoint, you will cover the concept, specification and development of new tooling components and undertake CAD model creation, prototyping and appropriate testing before performing essential material stress-strain analysis calculations and DFMEA/PFMEA analysis. You will also be tasked with identifying new systems and processes to drive quality, efficiency and save costs, and will evaluate existing manufacturing processes before researching and developing solutions to increase efficiency, reduce down time, waste and scrap in order to ensure consistent repeatable processes and product quality. With excellent communication skills at all levels, you will be able to communicate effectively with clients, colleagues and contractors of all levels involved in a project, and you will be skilled in managing and planning your time effectively in order to ensure your projects are delivered on time, to standard and in-budget. Other duties will include working with the coordinators and operatives to implement new machines and procedures, providing manufacturing support and information for all processes, creating CAD drawings, Press Tooling and Fixture designs as well as reviewing and storing them safely, generating and maintaining product and process data, and undertaking NPD and associated testing and research as required. To be considered for this varied and challenging Press Tool Design Engineer it is envisaged that the successful candidate will demonstrate at least 4+ years' experience in a similar Press Tooling design position and realistically be qualified to at least HNC level or above in a relevant Mechanical or Manufacturing Engineering discipline, along with SAP/ERP experience and knowledge of 3D Cad (CREO Parametric or SolidWorks) and demonstrable experience of Press Tool or jig and fixture design and knowledge of metal manufacturing processes and of ferrous and non-ferrous metals. Contact the Design Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Assistant Vice President, EMEA Operations Service Management Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. EMEA Operations has several functions including a) efficient and accurate processing center for users including EMEA offices and London users, b) regional head quarter of operations, c) maintenance of IT for operations, d) Optimization Office. And Optimization Office has two teams including a) Digital transformation for EMEA and b) Operation Service Management which is responsible for planning and execution of further optimization of EMEA operations. MAIN PURPOSE OF THE ROLE Contribute to the Branch Services function ensuring appropriate governance framework is maintained in line with IAA / SLA's between EMEA Operations and EMEA offices. Enhance standardization of end to end operation flow for EMEA Operations. Contribute to various projects for further optimization of EMEA operations as a member of Operation Service Management team including 1) revision of EMEA office network and centralization /outsourcing /offshoring /standardization of EMEA operations, and 2) monitor and improve the quality of EMEA operations. KEY RESPONSIBILITIES Contribute to the Branch Services function: Create and maintain governance framework procedures with EMEA Branches by preparing monthly Performance Evaluation Meetings, monitoring KPI's / KRI's, maintaining IAA's and escalating issues. Keep appropriate issue log using standardised and transparent tool, minutes for PEM meeting. Challenge irregular handlings and inefficient operation flows and standardize where possible. Function as contact person with regard to any issues and concerns on services provided by service provider including EMEA Operations and offshored/outsourced parties. Promoting Standardisation / Centralisation initiatives: Identify opportunities for standardisation and obtain agreement from internal and external stakeholders. Implement process improvements and further standardisation of process between EMEA offices. Contribute to further Centralisation projects by gathering available materials to understand current process and system. Study and document AS IS model by approaching relevant parties, analyse the result, design and agree with stakeholders on TO BE model. Identify necessary tasks to implement TO BE model and create execution plan with line manager. Perform identified tasks as per plan within required timeline to contribute to achievement of overall goal of the initiative. Manage progress, issues and associated risks and provide status update in a timely manner to ensure visibility of the overall progress. Support team members in delivering the planned outputs not only by giving them guidance but from time to time carry out tasks in case of need. Promoting offshoring/outsourcing initiatives: Contribute to the global O&O initiative by supporting team members and delivering on specific project tasks. Support MGS (MUFG captive centre in India) in managing the offshored functions. WORK EXPERIENCE Experience of back office operations and/or project management. Skill of issue solving, stakeholder management. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential: Working knowledge of Microsoft products to Intermediate level (Word, Excel etc). Experience of creating and presenting materials in stakeholder forums (PowerPoint). A high degree of accuracy and attention to detail. Strong decision-making skills, with excellent communication (written and verbal skills). Recognise the need for change and the ability to generate new ideas. Preferred: Data / Business Analysis. Operations background in Financial Services. Education / Qualifications: Essential: Educated to at least GCSE Grade C level or equivalent in Maths & English. A Level education or equivalent. PERSONAL REQUIREMENTS Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly. Strong decision-making skills, the ability to demonstrate sound judgement. A structured and logical approach to work. Strong problem-solving skills. A creative and innovative approach to work. Excellent interpersonal skills. The ability to manage large workloads and tight deadlines. Excellent attention to detail and accuracy. A calm approach, with the ability to perform well in a pressurised environment. Strong numerical skills. Excellent Microsoft Office skills (Word & Excel). A strategic approach, with the ability to lead and motivate your team members. Support others in their development and training. Nurture excellent relationship, across EMEA offices. Able to learn new functions quickly and support functions across the team. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Dec 14, 2024
Full time
Assistant Vice President, EMEA Operations Service Management Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. EMEA Operations has several functions including a) efficient and accurate processing center for users including EMEA offices and London users, b) regional head quarter of operations, c) maintenance of IT for operations, d) Optimization Office. And Optimization Office has two teams including a) Digital transformation for EMEA and b) Operation Service Management which is responsible for planning and execution of further optimization of EMEA operations. MAIN PURPOSE OF THE ROLE Contribute to the Branch Services function ensuring appropriate governance framework is maintained in line with IAA / SLA's between EMEA Operations and EMEA offices. Enhance standardization of end to end operation flow for EMEA Operations. Contribute to various projects for further optimization of EMEA operations as a member of Operation Service Management team including 1) revision of EMEA office network and centralization /outsourcing /offshoring /standardization of EMEA operations, and 2) monitor and improve the quality of EMEA operations. KEY RESPONSIBILITIES Contribute to the Branch Services function: Create and maintain governance framework procedures with EMEA Branches by preparing monthly Performance Evaluation Meetings, monitoring KPI's / KRI's, maintaining IAA's and escalating issues. Keep appropriate issue log using standardised and transparent tool, minutes for PEM meeting. Challenge irregular handlings and inefficient operation flows and standardize where possible. Function as contact person with regard to any issues and concerns on services provided by service provider including EMEA Operations and offshored/outsourced parties. Promoting Standardisation / Centralisation initiatives: Identify opportunities for standardisation and obtain agreement from internal and external stakeholders. Implement process improvements and further standardisation of process between EMEA offices. Contribute to further Centralisation projects by gathering available materials to understand current process and system. Study and document AS IS model by approaching relevant parties, analyse the result, design and agree with stakeholders on TO BE model. Identify necessary tasks to implement TO BE model and create execution plan with line manager. Perform identified tasks as per plan within required timeline to contribute to achievement of overall goal of the initiative. Manage progress, issues and associated risks and provide status update in a timely manner to ensure visibility of the overall progress. Support team members in delivering the planned outputs not only by giving them guidance but from time to time carry out tasks in case of need. Promoting offshoring/outsourcing initiatives: Contribute to the global O&O initiative by supporting team members and delivering on specific project tasks. Support MGS (MUFG captive centre in India) in managing the offshored functions. WORK EXPERIENCE Experience of back office operations and/or project management. Skill of issue solving, stakeholder management. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential: Working knowledge of Microsoft products to Intermediate level (Word, Excel etc). Experience of creating and presenting materials in stakeholder forums (PowerPoint). A high degree of accuracy and attention to detail. Strong decision-making skills, with excellent communication (written and verbal skills). Recognise the need for change and the ability to generate new ideas. Preferred: Data / Business Analysis. Operations background in Financial Services. Education / Qualifications: Essential: Educated to at least GCSE Grade C level or equivalent in Maths & English. A Level education or equivalent. PERSONAL REQUIREMENTS Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly. Strong decision-making skills, the ability to demonstrate sound judgement. A structured and logical approach to work. Strong problem-solving skills. A creative and innovative approach to work. Excellent interpersonal skills. The ability to manage large workloads and tight deadlines. Excellent attention to detail and accuracy. A calm approach, with the ability to perform well in a pressurised environment. Strong numerical skills. Excellent Microsoft Office skills (Word & Excel). A strategic approach, with the ability to lead and motivate your team members. Support others in their development and training. Nurture excellent relationship, across EMEA offices. Able to learn new functions quickly and support functions across the team. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
About the role We're looking for a Senior React Native Engineer to join our cross-functional team building new product experiences in our established Zable App, used by over 500,000 customers on iOS and Android. Over the next year we have big plans for our app, including new products and reaching a new audience. We are scaling our dev team up to match our ambition and we're looking for talented people to help us experiment and succeed in these new areas. Alongside feature work, we also put a big focus on improving performance, reducing tech debt, and enhancing scalability. Our ideal engineer is detail-focused and resourceful, keen to understand the bigger picture outside of their product team, contributing to wider engineering and business initiatives that help us scale our UK and US-based products as we continue to grow. Tech stack Mobile Apps: Typescript, React Native, GraphQL, Jest, React Testing Library, Maestro, MobX Web: Typescript, React, NextJS, SCSS, Jest, React Testing Library, Cypress, Redux Backend: Kotlin, PHP 7/8 (Symfony), AWS, Postgres, RabbitMQ, Docker, Kubernetes Tooling: Github, Jira Confluence, Github Actions, Bugsnag, Datadog Sentry for debugging and reporting, Figma Storybook for our design process What we're looking for You have a solid understanding of modern Javascript with Typescript You have commercial experience with cross-platform mobile development using React Native You have a strong understanding of the different needs of mobile users across a variety of platforms and devices You are an advocate for automated testing, and take a pragmatic approach to implementing and improving the various phases of the testing pyramid You can quickly identify and assess technical debt and are keen to make the case for remedying it whenever the opportunity arises You understand the importance of catering to users with accessibility needs, and are familiar with the approaches and tooling required to ensure accessibility guidelines and best practices are adhered to You have a product mindset, working with product owners to break down business requirements into deliverable tasks and estimate the complexity of their implementation. You can quickly identify the difficulties of implementing a feature from an initial design wireframe or outline spec and are comfortable putting forward alternative approaches where appropriate You have experience supporting other engineers, playing a role in their personal and professional growth, and enabling them to succeed. What would make you stand out You've used GraphQL in a production environment You've had experience in scaling React Native to multiple teams You've built and launched new products and grown the audience You have in-depth experience of mobile performance best practices and debugging You've employed staged rollouts and multivariate testing approaches to release new features and test hypotheses You have experience of UI or UX design and feel at ease discussing approaches with product designers, and are happy to get involved in making design decisions where required You've built, or worked on, products that have scaled from zero users to tens or hundreds of thousands (or more), and can apply what you learnt in new contexts Interview process A quick video call with a member of our talent team to learn more about you A 30-minute hiring manager video call to discuss your experience and answer any initial technical questions you have about the role A short React Native coding exercise to complete in your own time Final Onsite or Video interviews: A technical session with your peers where you'll discuss your solution to the exercise, talk through some problems and scenarios, and dig deeper into your technical experience A culture interview with an Engineering Manager to explore your motivations and goals, assess how you could play a part in your team's success, and better understand how we could help you thrive in your role. Life at Lendable (check out our Glassdoor page) The opportunity to scale up one of the world's most successful fintech companies. Best-in-class compensation, including equity. You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to build and exchange ideas. Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday. We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance. We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London. Check out our blog! About Lendable Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start: one of the UK's newest unicorns with a team of just over 400 people. Among the fastest-growing tech companies in the UK, profitable since 2017, backed by top investors including Balderton Capital and Goldman Sachs, and loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot). So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards, and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day one. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo. Build the best technology in-house, using new data sources, machine learning, and AI to make machines do the heavy lifting.
Dec 14, 2024
Full time
About the role We're looking for a Senior React Native Engineer to join our cross-functional team building new product experiences in our established Zable App, used by over 500,000 customers on iOS and Android. Over the next year we have big plans for our app, including new products and reaching a new audience. We are scaling our dev team up to match our ambition and we're looking for talented people to help us experiment and succeed in these new areas. Alongside feature work, we also put a big focus on improving performance, reducing tech debt, and enhancing scalability. Our ideal engineer is detail-focused and resourceful, keen to understand the bigger picture outside of their product team, contributing to wider engineering and business initiatives that help us scale our UK and US-based products as we continue to grow. Tech stack Mobile Apps: Typescript, React Native, GraphQL, Jest, React Testing Library, Maestro, MobX Web: Typescript, React, NextJS, SCSS, Jest, React Testing Library, Cypress, Redux Backend: Kotlin, PHP 7/8 (Symfony), AWS, Postgres, RabbitMQ, Docker, Kubernetes Tooling: Github, Jira Confluence, Github Actions, Bugsnag, Datadog Sentry for debugging and reporting, Figma Storybook for our design process What we're looking for You have a solid understanding of modern Javascript with Typescript You have commercial experience with cross-platform mobile development using React Native You have a strong understanding of the different needs of mobile users across a variety of platforms and devices You are an advocate for automated testing, and take a pragmatic approach to implementing and improving the various phases of the testing pyramid You can quickly identify and assess technical debt and are keen to make the case for remedying it whenever the opportunity arises You understand the importance of catering to users with accessibility needs, and are familiar with the approaches and tooling required to ensure accessibility guidelines and best practices are adhered to You have a product mindset, working with product owners to break down business requirements into deliverable tasks and estimate the complexity of their implementation. You can quickly identify the difficulties of implementing a feature from an initial design wireframe or outline spec and are comfortable putting forward alternative approaches where appropriate You have experience supporting other engineers, playing a role in their personal and professional growth, and enabling them to succeed. What would make you stand out You've used GraphQL in a production environment You've had experience in scaling React Native to multiple teams You've built and launched new products and grown the audience You have in-depth experience of mobile performance best practices and debugging You've employed staged rollouts and multivariate testing approaches to release new features and test hypotheses You have experience of UI or UX design and feel at ease discussing approaches with product designers, and are happy to get involved in making design decisions where required You've built, or worked on, products that have scaled from zero users to tens or hundreds of thousands (or more), and can apply what you learnt in new contexts Interview process A quick video call with a member of our talent team to learn more about you A 30-minute hiring manager video call to discuss your experience and answer any initial technical questions you have about the role A short React Native coding exercise to complete in your own time Final Onsite or Video interviews: A technical session with your peers where you'll discuss your solution to the exercise, talk through some problems and scenarios, and dig deeper into your technical experience A culture interview with an Engineering Manager to explore your motivations and goals, assess how you could play a part in your team's success, and better understand how we could help you thrive in your role. Life at Lendable (check out our Glassdoor page) The opportunity to scale up one of the world's most successful fintech companies. Best-in-class compensation, including equity. You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to build and exchange ideas. Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday. We care for our Lendies' well-being both physically and mentally, so we offer coverage when it comes to private health insurance. We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London. Check out our blog! About Lendable Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world's leading fintech companies and are off to a strong start: one of the UK's newest unicorns with a team of just over 400 people. Among the fastest-growing tech companies in the UK, profitable since 2017, backed by top investors including Balderton Capital and Goldman Sachs, and loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot). So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards, and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day one. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo. Build the best technology in-house, using new data sources, machine learning, and AI to make machines do the heavy lifting.
Data Scientist - Must have Insurance experience Reporting to the Group Claims Data & Insights Manager London/York/Lisbon - Hybrid working The role: You'll be a technically excellent problem-solver responsible for providing in-depth analysis across our diverse portfolio in addition to building and maintaining Machine Learning models on the Group Claims Data Platform. Insurance experience and understanding is essential as you'll be operating across various territories and business platforms which include commercial, retail, and personal lines products. Alongside insurance knowledge, strong SQL and Python skills will be key to develop and industrialise statistical/analytical models to predict claims outcomes, solve business problems, and help to influence our underwriting/reserving strategies. You will be communicating with both Senior and Executive level stakeholders and taking ownership of complex problems whilst being the gatekeeper of industry best practices. We are looking to tightly define abstract problems, so a strong mathematical/programming background is needed, but you must also be comfortable with ambiguity. In this post, you will be part of a global agile scrum delivery team and will be expected to work with the team to meet the sprint goals, which drive towards the data platform product vision. Key responsibilities: Be a core member in the team delivering the Data Strategy, working in an agile methodology, to deliver trusted governed Data Science outcomes for the business. Work with a diverse group of data consumers across the Group to identify and capture business requirements, which can then be met with advanced analytics and machine learning solutions. Design and develop analytical models (primarily using Databricks' MLflow) on the cloud data platform following best practices for end-to-end model lifecycle (e.g. exploratory data analysis, model development, model training, model deployment, and retraining). Maintaining a continual feedback loop with claims, underwriters, and actuaries on segmentation/trend analysis and portfolio monitoring and optimisation. Own, maintain and follow development and design principles as well as best practice (e.g. testing, performance tuning, source control, peer review). Create and maintain analytical model-related documentation (e.g. solution design documentation, feature engineering design, details on experiments). Manage and deliver ad-hoc analytics requests from business stakeholders. In terms of skills and experience required for the position, the following are important: Knowledge of Insurance, very desirable is Claims knowledge. A deep understanding of data science, analytics platforms/ML domains, especially GenAI and NLP. Experience with frameworks (e.g. PyTorch, TensorFlow, or JAX) and LLM's (e.g. prompt engineering, fine-tuning, RAG). Experience building and fine-tuning various ML Models (supervised and unsupervised models, classification, clustering, regression, etc). Hands-on experience with common ML libraries such as Hugging Face, XGBoost, PyTorch, TensorFlow. Track record of building and deploying ML models in production with the ability to monitor and remediate model decay of production ML models. Can provide data-driven executive insights and communicate effectively. SME knowledge of technology architectures & processes involved in the modelling of data. Strong coding experience in Python, in a data science context and a good grounding in SQL. Any Databricks, MLFlow, and Spark experience would be advantageous. Up-to-date knowledge of data privacy & security standards in an Insurance context. Comfortable with manipulating and analysing large datasets including data cleansing to provide insight to the business. Can suggest and implement innovative data solutions to meet user requirements, continuously research best practices to optimize existing processes and develop innovative data-based solutions in the data science space (e.g. Generative AI). Can work in partnership with other technical areas of the business such as Actuaries, Underwriting Insights, Data Engineers, IT and Solutions Architecture to drive the use of modelling, automation, and analytics. About Hiscox As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo, and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. If that sounds good to you, get in touch. Diversity and Hybrid working At Hiscox, we care about our people. We hire the best people for the job, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work-life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Apply now for further information You can follow Hiscox on LinkedIn, Glassdoor and Instagram Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark, and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
Dec 14, 2024
Full time
Data Scientist - Must have Insurance experience Reporting to the Group Claims Data & Insights Manager London/York/Lisbon - Hybrid working The role: You'll be a technically excellent problem-solver responsible for providing in-depth analysis across our diverse portfolio in addition to building and maintaining Machine Learning models on the Group Claims Data Platform. Insurance experience and understanding is essential as you'll be operating across various territories and business platforms which include commercial, retail, and personal lines products. Alongside insurance knowledge, strong SQL and Python skills will be key to develop and industrialise statistical/analytical models to predict claims outcomes, solve business problems, and help to influence our underwriting/reserving strategies. You will be communicating with both Senior and Executive level stakeholders and taking ownership of complex problems whilst being the gatekeeper of industry best practices. We are looking to tightly define abstract problems, so a strong mathematical/programming background is needed, but you must also be comfortable with ambiguity. In this post, you will be part of a global agile scrum delivery team and will be expected to work with the team to meet the sprint goals, which drive towards the data platform product vision. Key responsibilities: Be a core member in the team delivering the Data Strategy, working in an agile methodology, to deliver trusted governed Data Science outcomes for the business. Work with a diverse group of data consumers across the Group to identify and capture business requirements, which can then be met with advanced analytics and machine learning solutions. Design and develop analytical models (primarily using Databricks' MLflow) on the cloud data platform following best practices for end-to-end model lifecycle (e.g. exploratory data analysis, model development, model training, model deployment, and retraining). Maintaining a continual feedback loop with claims, underwriters, and actuaries on segmentation/trend analysis and portfolio monitoring and optimisation. Own, maintain and follow development and design principles as well as best practice (e.g. testing, performance tuning, source control, peer review). Create and maintain analytical model-related documentation (e.g. solution design documentation, feature engineering design, details on experiments). Manage and deliver ad-hoc analytics requests from business stakeholders. In terms of skills and experience required for the position, the following are important: Knowledge of Insurance, very desirable is Claims knowledge. A deep understanding of data science, analytics platforms/ML domains, especially GenAI and NLP. Experience with frameworks (e.g. PyTorch, TensorFlow, or JAX) and LLM's (e.g. prompt engineering, fine-tuning, RAG). Experience building and fine-tuning various ML Models (supervised and unsupervised models, classification, clustering, regression, etc). Hands-on experience with common ML libraries such as Hugging Face, XGBoost, PyTorch, TensorFlow. Track record of building and deploying ML models in production with the ability to monitor and remediate model decay of production ML models. Can provide data-driven executive insights and communicate effectively. SME knowledge of technology architectures & processes involved in the modelling of data. Strong coding experience in Python, in a data science context and a good grounding in SQL. Any Databricks, MLFlow, and Spark experience would be advantageous. Up-to-date knowledge of data privacy & security standards in an Insurance context. Comfortable with manipulating and analysing large datasets including data cleansing to provide insight to the business. Can suggest and implement innovative data solutions to meet user requirements, continuously research best practices to optimize existing processes and develop innovative data-based solutions in the data science space (e.g. Generative AI). Can work in partnership with other technical areas of the business such as Actuaries, Underwriting Insights, Data Engineers, IT and Solutions Architecture to drive the use of modelling, automation, and analytics. About Hiscox As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo, and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. If that sounds good to you, get in touch. Diversity and Hybrid working At Hiscox, we care about our people. We hire the best people for the job, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn't always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work-life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Apply now for further information You can follow Hiscox on LinkedIn, Glassdoor and Instagram Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark, and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world JOB DESCRIPTION As part of our ongoing growth, we are expanding our technical team and looking for an experienced Senior Full Stack Developer to join our London office and provide technical engineering seniority covering design, leadership and hands on implementation of digital products and solutions for our clients. The chosen person will play a pivot role influencing the rapidly growing Two Circles technology proposition and will be responsible for technical seniority and supporting technology consulting projects, identifying and advising on appropriate solutions for our clients. You will have a track record of designing and delivering high-quality digital solutions over the last 5+ years, and a keen interest in the application of technology in the sports industry. If this sounds like you, we would love to hear from you. Work closely with Engineering Managers, Engineering Leads and Product Managers to understand problems and define technical scope for global sports properties. You will be active in the hiring of other Software Engineers whilst helping refine and improve the process. Being an advocate for developer experience and a keen interest in continually improving it. Encouraging a blameless culture of continuous improvement and technical excellence. This is a hybrid role where you are expected to be in our London office for 2 days a week and occasionally travel to client offices in London and EMEA . Key Responsibilities (Technical): Creation of architectural diagrams and technical specifications for multi-platform product strategies(applications being used by millions of users daily) Influencing and contributing to the technical design and development of digital projects Working alongside clients and project teams to understand requirements and provide technical expertise and leadership on appropriate solutions Setting up software development frameworks for release management, automation, code quality and source control Hands on when required to solve problems and setup projects for success during the early stages Collaboration with product leads, consultants, designers and developers to deliver high-quality solutions across web, mobile apps and OTT Technical authoring and supporting business development opportunities Providing technical leadership, mentoring and guidance to other Two Circles development resources Keeping up to date on emerging technologies and trends in sports technology Presence in our London office for 2 days a week is encouraged for this role and occasional travel to client offices in London and EMEA will be required at times Requirements Skills: Proficient with core back-end engineering technology and has wide experience with across the complete technical stack, including back-end, front-end, infrastructure, operations and security. Is experienced in the development of service oriented and API centric architectures, with knowledge of REST, RPC, HTTP and similar protocols used in modern architectures. Strong experience and alignment to the broader Microsoft technology stack including dotnet, Azure, C#, MSSQL, etc. Has experience across the wider DevOps responsibilities such as monitoring (with tools like Grafana, Azure App Insights, Datadog), security, CI/CD, networking, and broad infrastructure management. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients. Strong experience with cloud computing platforms and services, such as Azure, GCP and AWS. Exposure across core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems is an advantage. Experience working with clear timeframes and can manage complex technical tasks while also maintaining high quality output. A strong willingness to embrace the challenges of working at a growing business and motivated by the chance to play a key role in business growth A passion for technology, strong problem-solving skills with a flair for finding innovative solutions. Ability to work in a fast-paced and agile environment. Experience in providing seniority within teams of developers and providing technical guidance and mentorship where necessary. A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Nice To Have: A degree in Computer Science or equivalent. Experience with event-driven architecture. A keen interest in sport and sports business'. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Dec 14, 2024
Full time
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world JOB DESCRIPTION As part of our ongoing growth, we are expanding our technical team and looking for an experienced Senior Full Stack Developer to join our London office and provide technical engineering seniority covering design, leadership and hands on implementation of digital products and solutions for our clients. The chosen person will play a pivot role influencing the rapidly growing Two Circles technology proposition and will be responsible for technical seniority and supporting technology consulting projects, identifying and advising on appropriate solutions for our clients. You will have a track record of designing and delivering high-quality digital solutions over the last 5+ years, and a keen interest in the application of technology in the sports industry. If this sounds like you, we would love to hear from you. Work closely with Engineering Managers, Engineering Leads and Product Managers to understand problems and define technical scope for global sports properties. You will be active in the hiring of other Software Engineers whilst helping refine and improve the process. Being an advocate for developer experience and a keen interest in continually improving it. Encouraging a blameless culture of continuous improvement and technical excellence. This is a hybrid role where you are expected to be in our London office for 2 days a week and occasionally travel to client offices in London and EMEA . Key Responsibilities (Technical): Creation of architectural diagrams and technical specifications for multi-platform product strategies(applications being used by millions of users daily) Influencing and contributing to the technical design and development of digital projects Working alongside clients and project teams to understand requirements and provide technical expertise and leadership on appropriate solutions Setting up software development frameworks for release management, automation, code quality and source control Hands on when required to solve problems and setup projects for success during the early stages Collaboration with product leads, consultants, designers and developers to deliver high-quality solutions across web, mobile apps and OTT Technical authoring and supporting business development opportunities Providing technical leadership, mentoring and guidance to other Two Circles development resources Keeping up to date on emerging technologies and trends in sports technology Presence in our London office for 2 days a week is encouraged for this role and occasional travel to client offices in London and EMEA will be required at times Requirements Skills: Proficient with core back-end engineering technology and has wide experience with across the complete technical stack, including back-end, front-end, infrastructure, operations and security. Is experienced in the development of service oriented and API centric architectures, with knowledge of REST, RPC, HTTP and similar protocols used in modern architectures. Strong experience and alignment to the broader Microsoft technology stack including dotnet, Azure, C#, MSSQL, etc. Has experience across the wider DevOps responsibilities such as monitoring (with tools like Grafana, Azure App Insights, Datadog), security, CI/CD, networking, and broad infrastructure management. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients. Strong experience with cloud computing platforms and services, such as Azure, GCP and AWS. Exposure across core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems is an advantage. Experience working with clear timeframes and can manage complex technical tasks while also maintaining high quality output. A strong willingness to embrace the challenges of working at a growing business and motivated by the chance to play a key role in business growth A passion for technology, strong problem-solving skills with a flair for finding innovative solutions. Ability to work in a fast-paced and agile environment. Experience in providing seniority within teams of developers and providing technical guidance and mentorship where necessary. A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Nice To Have: A degree in Computer Science or equivalent. Experience with event-driven architecture. A keen interest in sport and sports business'. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Analytics & Insights Manager Pluto TV International Pluto TV is seeking an Analytics & Insights Manager who will be a great addition to our growing team. The role will be a catalyst for supporting our growth initiatives in Marketing, Content, Finance and Product analytics for our International business. The right candidate will have great business experience, competence and focus on crafting impactful reports and analysis that drives decisions at a country level. What will you be doing? The Analytics & Insights Manager, International responsibilities include the following: Conduct deep dive analysis and build recurring insights reports based on our streaming media platform, the platform content, device and user performance and video ad metrics. Analyse historical performance and growth data and deliver well-rounded insights. Prepare and summarise reports from various Analytics/ Business Intelligence systems (weekly/monthly/ad-hoc). Collaborate, prepare and/or maintain weekly and monthly dashboards and metrics for senior leadership. Work cross-functionally with the other Analytics teams to support partners. Work with collaborators (Marketing, Content & Programming, Finance, Product) across geographical regions. Note: This will require regularly attending meetings with partners that can be as late as 6pm London time, as the International Analytics Team and this role supports teams across Latin America, Canada and Europe. Prepare SQL queries to support all of the above, as applicable. What are we looking for? We believe the right individual will possess these skills and experiences: MBA or undergraduate/ graduate analytical degree. 6-10+ years of applicable experience in a Business Intelligence or Analytics role. Extensive experience in Marketing, Content or Product Analytics. Extensive experience in model development (e.g. forecasting, sales projections, market share analysis), proof-of-concept or growth projects. Detailed knowledge of media, online advertising, and/or digital ad sales processes is preferred. Strong written documentation and presentation skills, using building executive facing presentations tools. Ability to think critically and provide accurate work. Excellent SQL skills. You need to be able to independently write your queries and check them for accuracy. Experienced with working with data warehouses such as BigQuery, Snowflake and Redshift. Automation experience - dashboards and processes. Advanced knowledge of Tableau or similar BI and data visualization tools. Experience working at a fast paced, data driven business. Experience working in a collaborative team environment, supporting standard methodologies, and mentoring other analysts. Experience collaborating with partners across an organization. Experience with Excel. Nice to Haves: Experience with ad partner platforms such as Google Ads, Meta (Facebook/Instagram), Apple Search Ads, TikTok, Snapchat, etc. Experience with Braze or other CRM tools. CRM Analytics Experience. Experience with MMPs or similar platforms (e.g. Kochava, Adjust, Singular, AppsFlyer) Experience with analytics platforms such as Google Analytics or Adobe Analytics. Experience in SVOD, AVOD or FAST. Experience managing BI or Analytics professionals. Alteryx and Databricks experience. Experience working with different geographical stakeholders.
Dec 14, 2024
Full time
Analytics & Insights Manager Pluto TV International Pluto TV is seeking an Analytics & Insights Manager who will be a great addition to our growing team. The role will be a catalyst for supporting our growth initiatives in Marketing, Content, Finance and Product analytics for our International business. The right candidate will have great business experience, competence and focus on crafting impactful reports and analysis that drives decisions at a country level. What will you be doing? The Analytics & Insights Manager, International responsibilities include the following: Conduct deep dive analysis and build recurring insights reports based on our streaming media platform, the platform content, device and user performance and video ad metrics. Analyse historical performance and growth data and deliver well-rounded insights. Prepare and summarise reports from various Analytics/ Business Intelligence systems (weekly/monthly/ad-hoc). Collaborate, prepare and/or maintain weekly and monthly dashboards and metrics for senior leadership. Work cross-functionally with the other Analytics teams to support partners. Work with collaborators (Marketing, Content & Programming, Finance, Product) across geographical regions. Note: This will require regularly attending meetings with partners that can be as late as 6pm London time, as the International Analytics Team and this role supports teams across Latin America, Canada and Europe. Prepare SQL queries to support all of the above, as applicable. What are we looking for? We believe the right individual will possess these skills and experiences: MBA or undergraduate/ graduate analytical degree. 6-10+ years of applicable experience in a Business Intelligence or Analytics role. Extensive experience in Marketing, Content or Product Analytics. Extensive experience in model development (e.g. forecasting, sales projections, market share analysis), proof-of-concept or growth projects. Detailed knowledge of media, online advertising, and/or digital ad sales processes is preferred. Strong written documentation and presentation skills, using building executive facing presentations tools. Ability to think critically and provide accurate work. Excellent SQL skills. You need to be able to independently write your queries and check them for accuracy. Experienced with working with data warehouses such as BigQuery, Snowflake and Redshift. Automation experience - dashboards and processes. Advanced knowledge of Tableau or similar BI and data visualization tools. Experience working at a fast paced, data driven business. Experience working in a collaborative team environment, supporting standard methodologies, and mentoring other analysts. Experience collaborating with partners across an organization. Experience with Excel. Nice to Haves: Experience with ad partner platforms such as Google Ads, Meta (Facebook/Instagram), Apple Search Ads, TikTok, Snapchat, etc. Experience with Braze or other CRM tools. CRM Analytics Experience. Experience with MMPs or similar platforms (e.g. Kochava, Adjust, Singular, AppsFlyer) Experience with analytics platforms such as Google Analytics or Adobe Analytics. Experience in SVOD, AVOD or FAST. Experience managing BI or Analytics professionals. Alteryx and Databricks experience. Experience working with different geographical stakeholders.
We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose Aligned with the company's growth, we are now recruiting for a new role in the Solution Architecture team to support Retail Technology in: Designing and assisting in delivering technical solutions in line with the company's business and systems strategies, digital transformation objectives, standards and policies. Contributing to the creation and maintenance of technology roadmaps and overall system strategy. Working closely with the business community to identify new opportunities of how & where technology can be used to provide business benefit. Job Role Accountabilities Evaluate (and recommend) solutions, including costs and impact. Ensure solutions align to the Business and Systems Strategy. Ensure solutions meet Regulatory, Legal and Risk requirements. Ensure roadmaps and strategy are understood in both technical teams and the wider business. Define non-functional Requirements (NFRs), major system elements, subsystems, and interfaces. Lead the design for change initiatives within the company's agile framework and ensure the design is safeguarded throughout the change lifecycle. Define design iterations aligned to business MVP and encourage and promote evolutionary design. Increase business awareness of new technologies and existing system capabilities. Evaluate and recommend tools, patterns and practices. Maintain an up to date knowledge of technology, industry and the business. Examples of Key Activities Collaborate with business stakeholders, programme managers, product owners, development teams, 3rd parties and suppliers to define options and solutions. Attend all relevant agile ceremonies, including lean start-up, programme increment planning and refinement sessions to safeguard the design. Attend all architecture community sessions. Present designs to the Technical Design Authority. Review software requests as part of the Software and Services Approval Board. Review change requests as an architecture approver on the Change Advisory Board. Enable teams to make decisions through prototypes/proof of concepts, guidelines, advice and collaborative working practices. Mentor and supports colleagues, attend or organise communities of practice centred around technologies or systems. Collaborate with architecture colleagues in improving the architecture community. Skills, Knowledge and Experience Essential for the role: Significant, proven commercial experience working in Technology, ideally within Financial Services. Commercial experience of Solution Architecture in an agile framework. Self-Motivated and driven, able to work with little supervision, with a demonstrable track record in delivering large-scale and/or complex solutions. Excellent written and verbal communication skills; ability to communicate complex technical concepts clearly and appropriately to a technical and non-technical audience. A demonstrable personal interest in technology. In-depth knowledge of the Microsoft development technology stack and a demonstrable record in developing and architecting Microsoft-based applications. A demonstrable ability to handle multiple concurrent initiatives. Proven ability to work in a collaborative agile environment and to coach and mentor others. Skills in architecting solutions using Microsoft Azure, IaaS, PaaS and SaaS. Ability to integrate solutions with 3rd party platforms and services. Architecting applications using .Net, React, micro services and APIs. Knowledge of architecture design patterns (SOA, event-driven micro-services, APIs etc.). SQL Server and other storage technologies (NoSQL/Blob etc.). Beneficial to have experience of any of the following: Actuarial and finance systems; working with regulated financial services companies; integrating in-house applications with third party solutions; integrating with and/or migrating solutions to a cloud environment. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance. Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday. Private Medical Cover and Income Protection, just in case. A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets. Opportunity to progress within your career both in-role and within the company. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site). A variety of Employee Funded Benefits available to you via our Online Benefits Portal. Plus, several additional purchase options available for you and your loved ones. Why Just? We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We've made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations. Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity. What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
Dec 14, 2024
Full time
We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose Aligned with the company's growth, we are now recruiting for a new role in the Solution Architecture team to support Retail Technology in: Designing and assisting in delivering technical solutions in line with the company's business and systems strategies, digital transformation objectives, standards and policies. Contributing to the creation and maintenance of technology roadmaps and overall system strategy. Working closely with the business community to identify new opportunities of how & where technology can be used to provide business benefit. Job Role Accountabilities Evaluate (and recommend) solutions, including costs and impact. Ensure solutions align to the Business and Systems Strategy. Ensure solutions meet Regulatory, Legal and Risk requirements. Ensure roadmaps and strategy are understood in both technical teams and the wider business. Define non-functional Requirements (NFRs), major system elements, subsystems, and interfaces. Lead the design for change initiatives within the company's agile framework and ensure the design is safeguarded throughout the change lifecycle. Define design iterations aligned to business MVP and encourage and promote evolutionary design. Increase business awareness of new technologies and existing system capabilities. Evaluate and recommend tools, patterns and practices. Maintain an up to date knowledge of technology, industry and the business. Examples of Key Activities Collaborate with business stakeholders, programme managers, product owners, development teams, 3rd parties and suppliers to define options and solutions. Attend all relevant agile ceremonies, including lean start-up, programme increment planning and refinement sessions to safeguard the design. Attend all architecture community sessions. Present designs to the Technical Design Authority. Review software requests as part of the Software and Services Approval Board. Review change requests as an architecture approver on the Change Advisory Board. Enable teams to make decisions through prototypes/proof of concepts, guidelines, advice and collaborative working practices. Mentor and supports colleagues, attend or organise communities of practice centred around technologies or systems. Collaborate with architecture colleagues in improving the architecture community. Skills, Knowledge and Experience Essential for the role: Significant, proven commercial experience working in Technology, ideally within Financial Services. Commercial experience of Solution Architecture in an agile framework. Self-Motivated and driven, able to work with little supervision, with a demonstrable track record in delivering large-scale and/or complex solutions. Excellent written and verbal communication skills; ability to communicate complex technical concepts clearly and appropriately to a technical and non-technical audience. A demonstrable personal interest in technology. In-depth knowledge of the Microsoft development technology stack and a demonstrable record in developing and architecting Microsoft-based applications. A demonstrable ability to handle multiple concurrent initiatives. Proven ability to work in a collaborative agile environment and to coach and mentor others. Skills in architecting solutions using Microsoft Azure, IaaS, PaaS and SaaS. Ability to integrate solutions with 3rd party platforms and services. Architecting applications using .Net, React, micro services and APIs. Knowledge of architecture design patterns (SOA, event-driven micro-services, APIs etc.). SQL Server and other storage technologies (NoSQL/Blob etc.). Beneficial to have experience of any of the following: Actuarial and finance systems; working with regulated financial services companies; integrating in-house applications with third party solutions; integrating with and/or migrating solutions to a cloud environment. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance. Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday. Private Medical Cover and Income Protection, just in case. A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets. Opportunity to progress within your career both in-role and within the company. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site). A variety of Employee Funded Benefits available to you via our Online Benefits Portal. Plus, several additional purchase options available for you and your loved ones. Why Just? We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We've made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations. Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity. What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
Service Delivery Analyst Location: Stoke/Manchester About us A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team. Purpose of role : The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad range of skills and Service Management process experience. They must have the ability to understand current and future business needs, and to ensure service impact is kept to a minimum through Major Incident, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration and Risk Management processes. Collaborating with operations teams to identify and resolve the root causes of service performance failures, and to drive service improvements. Evaluating and managing the smooth transition of change in to live service. Key responsibilities & accountabilities: Specialist experience in; Change Management, Major Incident, IT Service Continuity, Disaster Recovery, Risk Management, Service Reporting, Problem Management Responsible for protecting service operations through change control and governance. Collaborating with operations teams to identify and resolve the root causes of service performance failures, and to drive service improvements. Improving process compliance and efficiency. Embedding service management processes and improve maturity. Drive process quality as defined by expected process outcomes, customer alignment and business value through measurement of overall effectiveness. Administration of Change Management activities, including leading the Change Advisory Board (CAB), producing agendas and minutes, the production of management information, owning requests for changes (RFCs) and the change schedule. To assist with the maintenance and development of the Configuration Management Database To co-ordinate and communicating rapid and effective response to major incidents. To compile major incident reviews and facilitate the management of major incident root-cause identification and resolution. To assist the Service Desk Manager and Service Delivery Manager with business communications in relation to service outages, planned changes and project work. Governing the Problem, Change, IT Service Continuity, Transition and Risk management process and artefacts, providing support (where applicable) to the technical and business colleagues to guide their progress. Providing a centrally managed view of service continuity and risk progress, management information and trends. Govern and champion the IT SC and Risk Management process across Technology and the business. Co-ordinate, plan and execute service continuity and disaster recovery plans. Produce management information on the status of BC and DR plans, including KPIs on their performance through test exercises. Review, maintain and update Technology department s risk register and clearly articulate risks to the business. Prepare, assign and track remediation activities for each risk Support risk assessment of current information technology infrastructure, application and services Support maintaining the Service Catalogue and Service Level Framework. Understanding business drivers and service management impact across the IT technical estate and customer base to ensure that services contribute to business outcomes. Effectively communicate with project managers and 3rd party suppliers, evaluating change requirements against other planned change activity in the interest of protecting service. Defining and reporting on KPI metrics, including service review and availability reports: Ability to measure and communicate key performance metrics for IT services and analyse data to discover opportunities for service improvement, justify efforts to achieve targets and to intervene where corrective action is required. Assist in, and support activity in other areas of ISS IT Operations as required, including Service Delivery, IT Infrastructure, Information Security and IT Administration
Dec 14, 2024
Full time
Service Delivery Analyst Location: Stoke/Manchester About us A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team. Purpose of role : The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad range of skills and Service Management process experience. They must have the ability to understand current and future business needs, and to ensure service impact is kept to a minimum through Major Incident, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration and Risk Management processes. Collaborating with operations teams to identify and resolve the root causes of service performance failures, and to drive service improvements. Evaluating and managing the smooth transition of change in to live service. Key responsibilities & accountabilities: Specialist experience in; Change Management, Major Incident, IT Service Continuity, Disaster Recovery, Risk Management, Service Reporting, Problem Management Responsible for protecting service operations through change control and governance. Collaborating with operations teams to identify and resolve the root causes of service performance failures, and to drive service improvements. Improving process compliance and efficiency. Embedding service management processes and improve maturity. Drive process quality as defined by expected process outcomes, customer alignment and business value through measurement of overall effectiveness. Administration of Change Management activities, including leading the Change Advisory Board (CAB), producing agendas and minutes, the production of management information, owning requests for changes (RFCs) and the change schedule. To assist with the maintenance and development of the Configuration Management Database To co-ordinate and communicating rapid and effective response to major incidents. To compile major incident reviews and facilitate the management of major incident root-cause identification and resolution. To assist the Service Desk Manager and Service Delivery Manager with business communications in relation to service outages, planned changes and project work. Governing the Problem, Change, IT Service Continuity, Transition and Risk management process and artefacts, providing support (where applicable) to the technical and business colleagues to guide their progress. Providing a centrally managed view of service continuity and risk progress, management information and trends. Govern and champion the IT SC and Risk Management process across Technology and the business. Co-ordinate, plan and execute service continuity and disaster recovery plans. Produce management information on the status of BC and DR plans, including KPIs on their performance through test exercises. Review, maintain and update Technology department s risk register and clearly articulate risks to the business. Prepare, assign and track remediation activities for each risk Support risk assessment of current information technology infrastructure, application and services Support maintaining the Service Catalogue and Service Level Framework. Understanding business drivers and service management impact across the IT technical estate and customer base to ensure that services contribute to business outcomes. Effectively communicate with project managers and 3rd party suppliers, evaluating change requirements against other planned change activity in the interest of protecting service. Defining and reporting on KPI metrics, including service review and availability reports: Ability to measure and communicate key performance metrics for IT services and analyse data to discover opportunities for service improvement, justify efforts to achieve targets and to intervene where corrective action is required. Assist in, and support activity in other areas of ISS IT Operations as required, including Service Delivery, IT Infrastructure, Information Security and IT Administration
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., AKS). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (primarily Azure). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerisation technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimisation, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an associate level is highly desirable, e.g.: Microsoft Certified: Azure Network Engineer Associate Microsoft Certified: Azure Administrator Associate Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customer like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work An additional day off for your birthday Hybrid working 25 days' holiday a year, plus bank holidays For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Regular team socials, board game nights, industry meetups and more! Pool table & ping pong table But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Dec 14, 2024
Full time
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., AKS). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (primarily Azure). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerisation technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimisation, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an associate level is highly desirable, e.g.: Microsoft Certified: Azure Network Engineer Associate Microsoft Certified: Azure Administrator Associate Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customer like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work An additional day off for your birthday Hybrid working 25 days' holiday a year, plus bank holidays For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Regular team socials, board game nights, industry meetups and more! Pool table & ping pong table But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT: We are seeking a hands-on Senior engineer to join our Market Access team to design and develop cutting-edge , high-performance systems that power our trading capabilities. As a senior engineer, you will: Architect and Develop : Design, develop, and maintain high-performance C++ applications for trading systems, ensuring scalability, robustness, and low-latency performance. Collaborate : Work closely with FPGA engineers, DevOps professionals, and other software engineers to deliver integrated solutions that meet the needs of our trading environment. Code Excellence : Participate in code reviews, debugging, and rigorous optimization to ensure the delivery of high-quality, maintainable code. Drive Architecture : Lead and contribute to architectural discussions, ensuring the evolution of our software systems aligns with business and technological goals. Optimize Systems : Partner with system administrators and network engineers to fine-tune deployment environments for maximum efficiency and performance. Mentor and Innovate : Mentor team members in best practices and contribute to the continuous improvement of our software development processes. Your Present Skillset Expertise in C++ Development : Proven experience in modern C++ (C+/14/17/20) and multithreaded, high-performance applications on Linux. System Architecture : Demonstrated experience in system-level architecture design for trading or other performance-critical environments. Optimization Techniques : Extensive experience with low-latency optimizations, profiling, and performance tuning. Collaboration Skills : Strong ability to work with cross-disciplinary teams, including FPGA engineers and network specialists. Debugging and Tooling : Familiarity with advanced debugging tools and performance analysis techniques. Leadership and Communication : Strong communication and mentoring skills to drive collaboration and excellence within the team. Financial Knowledge : Understanding of financial products and trading systems is preferred. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Dec 14, 2024
Full time
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT: We are seeking a hands-on Senior engineer to join our Market Access team to design and develop cutting-edge , high-performance systems that power our trading capabilities. As a senior engineer, you will: Architect and Develop : Design, develop, and maintain high-performance C++ applications for trading systems, ensuring scalability, robustness, and low-latency performance. Collaborate : Work closely with FPGA engineers, DevOps professionals, and other software engineers to deliver integrated solutions that meet the needs of our trading environment. Code Excellence : Participate in code reviews, debugging, and rigorous optimization to ensure the delivery of high-quality, maintainable code. Drive Architecture : Lead and contribute to architectural discussions, ensuring the evolution of our software systems aligns with business and technological goals. Optimize Systems : Partner with system administrators and network engineers to fine-tune deployment environments for maximum efficiency and performance. Mentor and Innovate : Mentor team members in best practices and contribute to the continuous improvement of our software development processes. Your Present Skillset Expertise in C++ Development : Proven experience in modern C++ (C+/14/17/20) and multithreaded, high-performance applications on Linux. System Architecture : Demonstrated experience in system-level architecture design for trading or other performance-critical environments. Optimization Techniques : Extensive experience with low-latency optimizations, profiling, and performance tuning. Collaboration Skills : Strong ability to work with cross-disciplinary teams, including FPGA engineers and network specialists. Debugging and Tooling : Familiarity with advanced debugging tools and performance analysis techniques. Leadership and Communication : Strong communication and mentoring skills to drive collaboration and excellence within the team. Financial Knowledge : Understanding of financial products and trading systems is preferred. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
A new and exciting opportunity has arisen for an Mechanical Maintenance Engineer to join an excellent manufacturer in the Poole area. With no day ever being the same the Mechanical Maintenance Engineer role offers genuine long-term progression and career development within a first-class manufacturing environment. Role & Responsibilities: Mechanical Maintenance of a Production Line Be able to read layout, electrical, mechanical and pneumatic drawings Respond in a timely manner to breakdowns to reduce downtime Develop and adhere to the site PPM programme, driving continuous improvement Install new equipment and machinery Liaise with the Maintenance Manager to purchase equipment, materials and parts necessary. Write shift reports To contribute to the compilation and production of work instructions and Standard Operating Procedures (SOP's) To comply with Company policies, health & safety and quality & hygiene standards. Knowledge, Skills & Experience: City & Guilds or Apprenticeship Trained Time Served as an Mechanical Maintenance Engineer Ability to diagnose issues and understand the root cause Be a good communicator and team player Have strong IT skills Package and Benefits: 44,000 - 48,000 DOE Panama Shift 2 Weeks Days 2 Weeks Nights Exceptional long term career progression opportunities How to apply: Suitable candidates for the Electrical Maintenance Engineer role should apply immediately using the 'Apply Now' button by calling Olly on (phone number removed) or by sending your CV directly to (url removed) We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK. Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the UK. If you are looking for work in this area we may be able to assist you. Contact us directly on (phone number removed) and discuss your requirements with one of our dedicated consultants. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Dec 14, 2024
Full time
A new and exciting opportunity has arisen for an Mechanical Maintenance Engineer to join an excellent manufacturer in the Poole area. With no day ever being the same the Mechanical Maintenance Engineer role offers genuine long-term progression and career development within a first-class manufacturing environment. Role & Responsibilities: Mechanical Maintenance of a Production Line Be able to read layout, electrical, mechanical and pneumatic drawings Respond in a timely manner to breakdowns to reduce downtime Develop and adhere to the site PPM programme, driving continuous improvement Install new equipment and machinery Liaise with the Maintenance Manager to purchase equipment, materials and parts necessary. Write shift reports To contribute to the compilation and production of work instructions and Standard Operating Procedures (SOP's) To comply with Company policies, health & safety and quality & hygiene standards. Knowledge, Skills & Experience: City & Guilds or Apprenticeship Trained Time Served as an Mechanical Maintenance Engineer Ability to diagnose issues and understand the root cause Be a good communicator and team player Have strong IT skills Package and Benefits: 44,000 - 48,000 DOE Panama Shift 2 Weeks Days 2 Weeks Nights Exceptional long term career progression opportunities How to apply: Suitable candidates for the Electrical Maintenance Engineer role should apply immediately using the 'Apply Now' button by calling Olly on (phone number removed) or by sending your CV directly to (url removed) We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK. Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the UK. If you are looking for work in this area we may be able to assist you. Contact us directly on (phone number removed) and discuss your requirements with one of our dedicated consultants. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Department of Work & Pensions - Digital
City, Manchester
Pay up to 77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Our Data Platforms Team are hiring an IT Service Manager to lead live support across all of our products and services. You'll define and drive the ITSM strategy for data platforms in DWP, as well as overseeing the well-being of all of our live services including performance, patching, FinOps and resilience. You will work closely with our expert engineering community and Product Owners to ensure cohesive maintenance and security of our services. You'll be a role model. You'll exemplify best practices in IT service management - with a strong focus on operational stability, robustness, resilience, availability, and quality. You'll be the primary escalation point for business and supplier stakeholders, ensuring high level service satisfaction and addressing any issues promptly. You will be part of the Data Platforms Senior Leadership Team. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over 195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of leading and facilitating the support of enterprise analytical, data platforms and related IT Products Demonstrable experience in establishing and maintaining strong relationships with a wide range of stakeholders Experience of leading high performing teams in a modern digital IT support environment Experience of delivering to agreed service measures/KPI's or project delivery targets in a cost effective and timely manner Experience in developing and continually improving the service management policies, standards and guidance used in delivery of the services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to 77,740. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to 22,500. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Dec 14, 2024
Full time
Pay up to 77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Our Data Platforms Team are hiring an IT Service Manager to lead live support across all of our products and services. You'll define and drive the ITSM strategy for data platforms in DWP, as well as overseeing the well-being of all of our live services including performance, patching, FinOps and resilience. You will work closely with our expert engineering community and Product Owners to ensure cohesive maintenance and security of our services. You'll be a role model. You'll exemplify best practices in IT service management - with a strong focus on operational stability, robustness, resilience, availability, and quality. You'll be the primary escalation point for business and supplier stakeholders, ensuring high level service satisfaction and addressing any issues promptly. You will be part of the Data Platforms Senior Leadership Team. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over 195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of leading and facilitating the support of enterprise analytical, data platforms and related IT Products Demonstrable experience in establishing and maintaining strong relationships with a wide range of stakeholders Experience of leading high performing teams in a modern digital IT support environment Experience of delivering to agreed service measures/KPI's or project delivery targets in a cost effective and timely manner Experience in developing and continually improving the service management policies, standards and guidance used in delivery of the services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to 77,740. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to 22,500. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.