Customer Service Manager We are looking for an experience Customer Service Manager to join the newly formed Integrated Fundraising and Marketing department, to manage the Supporter Care Specialists If you are an exceptional communicator who combines operational excellence with a customer centric core, then apply today and join the 34,000+ staff working in nearly 100 countries, and share the joy of transforming vulnerable children s life stories! As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Position: Customer Service Manager Salary: £36,576.00 per annum plus good range of benefits Location: Milton Keynes/Hybrid Contract: Permanent Hours: Full time, 36.5 hours per week Closing Date: February 21, 2025. Please note we reserve the right to close the ad ahead of the closing date if a strong candidate is identified. Interviews: W/C 24th February 2025 About the Role You will manage our team of Supporter Care Specialists to engage proactively and reactively with supporters across the UK. By coordinating with various income-generating strategies, the department aims to enhance the impact of the charity s work, bringing hope and sustainable change to vulnerable communities worldwide. Working within the Supporter Care team, the Supporter Care Specialists Manager will lead, motivate and continually develop a team of Supporter Care Specialists, ensuring that all supporters receive excellent customer service. Using excellent communication skills, you will respond to escalated supporter complaints and queries efficiently and sensitively. With focus on KPIs and performance across the team, this role is key in maximising retention and acquisition opportunities, working closely with our fundraising teams incorporating feedback and insights from our supporters to support the organisation s mission. About You You will be an exceptional communicator who combines operational excellence with a customer centric core, supporting the team of specialists to engage with our supporters on a wide range of topics. Being able to represent the charity s mission, vision and values including Christian faith, alongside being able to relate with donors of all and no faith is an important part of this role. Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria provided above. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. All candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. Why Here? This is your chance to be a part of something big. You will be working closely with teams across the organisation that directly impact the lives of some of the world's most vulnerable children. Inspired by the Christian faith, the charity serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries. About the Organisation With over 70 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The charity helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith. Come join the 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories! In addition to the salary offered, we offer the following: • 28 days holiday + bank holidays, rising with length of service to 30 days • Holiday purchase scheme • Pension - 7% employer contribution • Eyecare test reimbursement • Life Assurance up to 4 x annual salary • Enhanced Maternity Pay • Wellbeing Support Employee Assistance Programme • Cycle to Work scheme As a child focused organisation, the charity is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. As an Equal Opportunity Employer, the organisation values diversity and aspires to reflect this in its workforce. We particularly welcome applications from under-represented sections of the community. The charity also operates flexible working policies and practices. Other roles you may have experience of could include Customer Service Manager, Customer Service Team Leader, Customer Service Officer, Customer Service Executive, Customer Service Team Support, Customer Service Supervisor, Call Centre Manager, Helpdesk Manager, Call Centre Team Leader. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 01, 2025
Full time
Customer Service Manager We are looking for an experience Customer Service Manager to join the newly formed Integrated Fundraising and Marketing department, to manage the Supporter Care Specialists If you are an exceptional communicator who combines operational excellence with a customer centric core, then apply today and join the 34,000+ staff working in nearly 100 countries, and share the joy of transforming vulnerable children s life stories! As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Position: Customer Service Manager Salary: £36,576.00 per annum plus good range of benefits Location: Milton Keynes/Hybrid Contract: Permanent Hours: Full time, 36.5 hours per week Closing Date: February 21, 2025. Please note we reserve the right to close the ad ahead of the closing date if a strong candidate is identified. Interviews: W/C 24th February 2025 About the Role You will manage our team of Supporter Care Specialists to engage proactively and reactively with supporters across the UK. By coordinating with various income-generating strategies, the department aims to enhance the impact of the charity s work, bringing hope and sustainable change to vulnerable communities worldwide. Working within the Supporter Care team, the Supporter Care Specialists Manager will lead, motivate and continually develop a team of Supporter Care Specialists, ensuring that all supporters receive excellent customer service. Using excellent communication skills, you will respond to escalated supporter complaints and queries efficiently and sensitively. With focus on KPIs and performance across the team, this role is key in maximising retention and acquisition opportunities, working closely with our fundraising teams incorporating feedback and insights from our supporters to support the organisation s mission. About You You will be an exceptional communicator who combines operational excellence with a customer centric core, supporting the team of specialists to engage with our supporters on a wide range of topics. Being able to represent the charity s mission, vision and values including Christian faith, alongside being able to relate with donors of all and no faith is an important part of this role. Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria provided above. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. All candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. Why Here? This is your chance to be a part of something big. You will be working closely with teams across the organisation that directly impact the lives of some of the world's most vulnerable children. Inspired by the Christian faith, the charity serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries. About the Organisation With over 70 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The charity helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith. Come join the 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories! In addition to the salary offered, we offer the following: • 28 days holiday + bank holidays, rising with length of service to 30 days • Holiday purchase scheme • Pension - 7% employer contribution • Eyecare test reimbursement • Life Assurance up to 4 x annual salary • Enhanced Maternity Pay • Wellbeing Support Employee Assistance Programme • Cycle to Work scheme As a child focused organisation, the charity is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. As an Equal Opportunity Employer, the organisation values diversity and aspires to reflect this in its workforce. We particularly welcome applications from under-represented sections of the community. The charity also operates flexible working policies and practices. Other roles you may have experience of could include Customer Service Manager, Customer Service Team Leader, Customer Service Officer, Customer Service Executive, Customer Service Team Support, Customer Service Supervisor, Call Centre Manager, Helpdesk Manager, Call Centre Team Leader. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Group Digital Director - Media £100,000 - £120,000 + Bonus Hybrid Our client is an award winning B2B global events business headquartered in London with offices globally and due to recent growth the need has arisen to hire a Group Digital Director. Due to recent high growth across the global business they have developed an established technology stack and are now looking to harness Ai and technology to drive process efficiency, customer experience and product innovation. We are seeking an experienced and visionary Group Digital Director to join our client's leadership team. Based in London and reporting to the Chief Operating Officer, this critical role has a global remit. The successful candidate will lead a talented team and drive digital innovation and transformation across the business. Key Responsibilities: Digital Strategy & Leadership: Develop and execute a comprehensive digital strategy aligned with the company's global business objectives. Act as a thought leader, driving innovation in digital initiatives to enhance customer experience, operational efficiency, and product innovation. Team Leadership: Lead, mentor, and inspire a global digital team, fostering a culture of collaboration, creativity, and excellence. Work closely with cross-functional teams, including marketing, sales, operations, and IT, to ensure seamless digital integration. Transformation & Innovation: Spearhead digital transformation projects across the organization, including the adoption of new technologies, tools, and platforms. Identify and implement best practices in digital marketing, data analytics, and content delivery. Performance & Analytics: Establish KPIs to measure the success of digital initiatives and ensure continuous improvement. Utilize data-driven insights to optimize digital performance and customer engagement. What We're Looking For: Proven experience in a senior digital leadership role, ideally with a global remit and with a media, subscription-based or sales driven organisation. A track record of successfully leading digital transformation projects and driving measurable results. Strong strategic vision combined with the ability to execute and deliver impactful solutions. Ideally experience with Salesforce, Datacloud, Marketing cloud, Tableau, wordpress, Financial Force, Google analytics, Swapcard, Sales Navigator Exceptional leadership skills, with experience managing and developing high-performing teams across multiple regions. Expertise in digital marketing, data analytics, and sales performance technology. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jan 30, 2025
Full time
Group Digital Director - Media £100,000 - £120,000 + Bonus Hybrid Our client is an award winning B2B global events business headquartered in London with offices globally and due to recent growth the need has arisen to hire a Group Digital Director. Due to recent high growth across the global business they have developed an established technology stack and are now looking to harness Ai and technology to drive process efficiency, customer experience and product innovation. We are seeking an experienced and visionary Group Digital Director to join our client's leadership team. Based in London and reporting to the Chief Operating Officer, this critical role has a global remit. The successful candidate will lead a talented team and drive digital innovation and transformation across the business. Key Responsibilities: Digital Strategy & Leadership: Develop and execute a comprehensive digital strategy aligned with the company's global business objectives. Act as a thought leader, driving innovation in digital initiatives to enhance customer experience, operational efficiency, and product innovation. Team Leadership: Lead, mentor, and inspire a global digital team, fostering a culture of collaboration, creativity, and excellence. Work closely with cross-functional teams, including marketing, sales, operations, and IT, to ensure seamless digital integration. Transformation & Innovation: Spearhead digital transformation projects across the organization, including the adoption of new technologies, tools, and platforms. Identify and implement best practices in digital marketing, data analytics, and content delivery. Performance & Analytics: Establish KPIs to measure the success of digital initiatives and ensure continuous improvement. Utilize data-driven insights to optimize digital performance and customer engagement. What We're Looking For: Proven experience in a senior digital leadership role, ideally with a global remit and with a media, subscription-based or sales driven organisation. A track record of successfully leading digital transformation projects and driving measurable results. Strong strategic vision combined with the ability to execute and deliver impactful solutions. Ideally experience with Salesforce, Datacloud, Marketing cloud, Tableau, wordpress, Financial Force, Google analytics, Swapcard, Sales Navigator Exceptional leadership skills, with experience managing and developing high-performing teams across multiple regions. Expertise in digital marketing, data analytics, and sales performance technology. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Group Digital Director Media £100,000 - £120,000 + Bonus Hybrid Our client is an award winning B2B global events business headquartered in London with offices globally and due to recent growth the need has arisen to hire a Group Digital Director. Due to recent high growth across the global business they have developed an established technology stack and are now looking to harness Ai and technology to drive process efficiency, customer experience and product innovation. We are seeking an experienced and visionary Group Digital Director to join our client s leadership team. Based in London and reporting to the Chief Operating Officer, this critical role has a global remit. The successful candidate will lead a talented team and drive digital innovation and transformation across the business. Crucially, this person will be highly experienced in setting up and managing tech stacks sales tech stack, AI etc. The successful candidate will have an impressive tech background and the ability to translate business requirements into solutions. Key Responsibilities: Digital Strategy & Leadership : Develop and execute a comprehensive digital strategy aligned with the company s global business objectives. Act as a thought leader, driving innovation in digital initiatives to enhance customer experience, operational efficiency, and product innovation. Team Leadership : Lead, mentor, and inspire a global digital team, fostering a culture of collaboration, creativity, and excellence. Work closely with cross-functional teams, including marketing, sales, operations, and IT, to ensure seamless digital integration. Transformation & Innovation : Spearhead digital transformation projects across the organization, including the adoption of new technologies, tools, and platforms. Identify and implement best practices in digital marketing, data analytics, and content delivery. Establish KPIs to measure the success of digital initiatives and ensure continuous improvement. Utilize data-driven insights to optimize digital performance and customer engagement. What We're Looking For : Proven experience in a senior digital leadership role, ideally with a global remit and with a media, subscription-based or sales driven organisation. A track record of successfully leading digital transformation projects and driving measurable results. Strong strategic vision combined with the ability to execute and deliver impactful solutions. Ideally experience with Salesforce, Datacloud, Marketing cloud, Tableau, wordpress, Financial Force, Google analytics, Swapcard, Sales Navigator Exceptional leadership skills, with experience managing and developing high-performing teams across multiple regions. Expertise in digital marketing, data analytics, and sales performance technology. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jan 29, 2025
Full time
Group Digital Director Media £100,000 - £120,000 + Bonus Hybrid Our client is an award winning B2B global events business headquartered in London with offices globally and due to recent growth the need has arisen to hire a Group Digital Director. Due to recent high growth across the global business they have developed an established technology stack and are now looking to harness Ai and technology to drive process efficiency, customer experience and product innovation. We are seeking an experienced and visionary Group Digital Director to join our client s leadership team. Based in London and reporting to the Chief Operating Officer, this critical role has a global remit. The successful candidate will lead a talented team and drive digital innovation and transformation across the business. Crucially, this person will be highly experienced in setting up and managing tech stacks sales tech stack, AI etc. The successful candidate will have an impressive tech background and the ability to translate business requirements into solutions. Key Responsibilities: Digital Strategy & Leadership : Develop and execute a comprehensive digital strategy aligned with the company s global business objectives. Act as a thought leader, driving innovation in digital initiatives to enhance customer experience, operational efficiency, and product innovation. Team Leadership : Lead, mentor, and inspire a global digital team, fostering a culture of collaboration, creativity, and excellence. Work closely with cross-functional teams, including marketing, sales, operations, and IT, to ensure seamless digital integration. Transformation & Innovation : Spearhead digital transformation projects across the organization, including the adoption of new technologies, tools, and platforms. Identify and implement best practices in digital marketing, data analytics, and content delivery. Establish KPIs to measure the success of digital initiatives and ensure continuous improvement. Utilize data-driven insights to optimize digital performance and customer engagement. What We're Looking For : Proven experience in a senior digital leadership role, ideally with a global remit and with a media, subscription-based or sales driven organisation. A track record of successfully leading digital transformation projects and driving measurable results. Strong strategic vision combined with the ability to execute and deliver impactful solutions. Ideally experience with Salesforce, Datacloud, Marketing cloud, Tableau, wordpress, Financial Force, Google analytics, Swapcard, Sales Navigator Exceptional leadership skills, with experience managing and developing high-performing teams across multiple regions. Expertise in digital marketing, data analytics, and sales performance technology. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
OSS/BSS/UX Technology Solutions Director £90,000 - £110,000 Bonus 20% Private healthcare Hybrid working: Remote/visits to Peterborough office Our client are start up gigabit fast full fibre broadband company who are currently going through an exciting period of growth. They are currently seeking an experienced OSS/BSS/UX Technology Solutions Director to join their business. As a complete business support partner service, and working with other functions across the business, the IT OSS/BSS/UX Solutions Director shall lead a team of subject matter experts in its efforts to deliver innovation, design, development and costing of all IT, OSS/BSS and UX solutions at the scoping stage of a project, and/or initiative, and for the solution design during a whole project s/initiative s lifecycle. This includes delivering business solution options, estimates (Rough Order of Magnitude), detailed design proposals and estimates, High Level Design (HLD) production, Low Level Design (LLD) assurance and sign off, anticipated project solution implementation timelines, and participating on key enterprise architecture initiatives. The IT OSS/BSS/UX team will be a combination of direct reports, and potentially as projects and business needs grow contracting team members. Responsibilities: Reporting directly to the Chief Technology and Information Officer, lead and develop a high performing IT OSS/BSS/UX solutions team through clear vision, coaching and support. Plays a key part in delivery of large, complex strategic programmes that cut across different business areas and brands. Responsible for the IT OSS/BSS/UX solutions team, which will be accountable for defining solution designs and present technical recommendations for specific business objectives and key requirements, where all outputs shall be aligned to strategic business needs, the business plan, their architectural roadmap and objectives. Ensures that all IT OSS/BSS/UX solution not only meet the functional objectives but also meet operational requirements such as scalability, data security, extensibility, flexibility and manageability. Ensures the IT OSS/BSS/UX solutions team gains and maintains knowledge of the business needs, strategic goals, objectives, and functional areas across, attaining value for money, identifying savings made whilst providing technical solutions for commercial requirements that facilitates sales and marketing efforts. Working collaboratively with the Project Management Office (PMO), and Network Technology team, in the preparation of solution pricing, documentation and solution design. Estimate / Coordinate the consolidation of Rough Order of Magnitude (ROM) costs, deliverables and scope for IT OSS/BSS/UX solutions, and application activities. Documents ROM costs, deliverables, scope, assumptions, risks and issues using PMO standard documentation and processes. Ensures the IT OSS/BSS/UX Solutions team is cognisant that its solutions always meet business stability, systems and applications data integrity, systems infrastructure stability, data security, and maintainability. Responsible for identifying proactively innovative IT OSS/BSS/UX solutions, that meet business needs that removes obstacles for the business. Foster and maintains and excellent support partner function across the business. Personal Qualities: Ability to establish, and interact with structures, multi-functional areas, processes, and standards. Excellent verbal and written communication skills with the ability to interact effectively with people at all levels, i.e., converting the complex to simple at all levels. Ability to work effectively within a wider team, and across business functions. Ability to prioritise, meet deadlines and work under pressure. Ability to work under own initiative, following intent based leadership direction. Self-motivated, driven. Having a one-team-one-goal working ethos. Displays excellent technical and interpersonal leadership qualities Proven problem-solving capability, displaying a tenacious desire to get to the bottom of issues Inspires confidence, both in their customers and in colleagues within the technology function Completer/finisher. Skills/Qualifications: Proven track record experience in designing and monitoring varied Enterprise systems, OSS/BSS/UX systems, applications, and delivering solutions to solve business requirements and concerns. Line management and people management experience, including with teams based in different locations. Strong experience of managing teams to design and deliver large, and small scale change programmes. Proven track record of proposing and estimating IT, OSS/BSS/UX and wider Enterprise solutions. Understanding business objectives / requirements and translating into solutions. Co-ordinating multiple streams of work. Strong Stakeholder management experience. Risk management exposure, including incorporating risk mitigations into IT, OSS/BSS/UX solutions. Proven track record of costs estimation experience, including development, test and integration costs. Degree level qualified in Computer Systems/Engineering, Software Design, Software and Data Architecture, or similar. ITIL and Agile foundation-level qualification minimum, and experience of working in agile environments, continual delivery techniques and DevOps cultures. Experience of leading an Enterprise and Systems application architecture community. Proven track record of managing IT security, including ISMS principles.Worked with private and public cloud environments, VMware and other virtualisation environments. Seasoned OSS/BSS, Software Engineering, and/or enterprise architecture background, with strong line management of specialist teams with similar disciplines. For more information on this role, please contact Scarlet Wilson.
Jan 29, 2025
Full time
OSS/BSS/UX Technology Solutions Director £90,000 - £110,000 Bonus 20% Private healthcare Hybrid working: Remote/visits to Peterborough office Our client are start up gigabit fast full fibre broadband company who are currently going through an exciting period of growth. They are currently seeking an experienced OSS/BSS/UX Technology Solutions Director to join their business. As a complete business support partner service, and working with other functions across the business, the IT OSS/BSS/UX Solutions Director shall lead a team of subject matter experts in its efforts to deliver innovation, design, development and costing of all IT, OSS/BSS and UX solutions at the scoping stage of a project, and/or initiative, and for the solution design during a whole project s/initiative s lifecycle. This includes delivering business solution options, estimates (Rough Order of Magnitude), detailed design proposals and estimates, High Level Design (HLD) production, Low Level Design (LLD) assurance and sign off, anticipated project solution implementation timelines, and participating on key enterprise architecture initiatives. The IT OSS/BSS/UX team will be a combination of direct reports, and potentially as projects and business needs grow contracting team members. Responsibilities: Reporting directly to the Chief Technology and Information Officer, lead and develop a high performing IT OSS/BSS/UX solutions team through clear vision, coaching and support. Plays a key part in delivery of large, complex strategic programmes that cut across different business areas and brands. Responsible for the IT OSS/BSS/UX solutions team, which will be accountable for defining solution designs and present technical recommendations for specific business objectives and key requirements, where all outputs shall be aligned to strategic business needs, the business plan, their architectural roadmap and objectives. Ensures that all IT OSS/BSS/UX solution not only meet the functional objectives but also meet operational requirements such as scalability, data security, extensibility, flexibility and manageability. Ensures the IT OSS/BSS/UX solutions team gains and maintains knowledge of the business needs, strategic goals, objectives, and functional areas across, attaining value for money, identifying savings made whilst providing technical solutions for commercial requirements that facilitates sales and marketing efforts. Working collaboratively with the Project Management Office (PMO), and Network Technology team, in the preparation of solution pricing, documentation and solution design. Estimate / Coordinate the consolidation of Rough Order of Magnitude (ROM) costs, deliverables and scope for IT OSS/BSS/UX solutions, and application activities. Documents ROM costs, deliverables, scope, assumptions, risks and issues using PMO standard documentation and processes. Ensures the IT OSS/BSS/UX Solutions team is cognisant that its solutions always meet business stability, systems and applications data integrity, systems infrastructure stability, data security, and maintainability. Responsible for identifying proactively innovative IT OSS/BSS/UX solutions, that meet business needs that removes obstacles for the business. Foster and maintains and excellent support partner function across the business. Personal Qualities: Ability to establish, and interact with structures, multi-functional areas, processes, and standards. Excellent verbal and written communication skills with the ability to interact effectively with people at all levels, i.e., converting the complex to simple at all levels. Ability to work effectively within a wider team, and across business functions. Ability to prioritise, meet deadlines and work under pressure. Ability to work under own initiative, following intent based leadership direction. Self-motivated, driven. Having a one-team-one-goal working ethos. Displays excellent technical and interpersonal leadership qualities Proven problem-solving capability, displaying a tenacious desire to get to the bottom of issues Inspires confidence, both in their customers and in colleagues within the technology function Completer/finisher. Skills/Qualifications: Proven track record experience in designing and monitoring varied Enterprise systems, OSS/BSS/UX systems, applications, and delivering solutions to solve business requirements and concerns. Line management and people management experience, including with teams based in different locations. Strong experience of managing teams to design and deliver large, and small scale change programmes. Proven track record of proposing and estimating IT, OSS/BSS/UX and wider Enterprise solutions. Understanding business objectives / requirements and translating into solutions. Co-ordinating multiple streams of work. Strong Stakeholder management experience. Risk management exposure, including incorporating risk mitigations into IT, OSS/BSS/UX solutions. Proven track record of costs estimation experience, including development, test and integration costs. Degree level qualified in Computer Systems/Engineering, Software Design, Software and Data Architecture, or similar. ITIL and Agile foundation-level qualification minimum, and experience of working in agile environments, continual delivery techniques and DevOps cultures. Experience of leading an Enterprise and Systems application architecture community. Proven track record of managing IT security, including ISMS principles.Worked with private and public cloud environments, VMware and other virtualisation environments. Seasoned OSS/BSS, Software Engineering, and/or enterprise architecture background, with strong line management of specialist teams with similar disciplines. For more information on this role, please contact Scarlet Wilson.
Your new company Hays are working with the Northern Ireland Assembly to recruit a Digital Content Editor - Maternity Cover. Your new role As Digital Content Editor, you will be responsible for creating and managing digital content for the Northern Ireland Assembly. This includes website content, social media and email communications. You will work with the Web Content Manager and the Communications Team to deliver the Northern Ireland Assembly Commission's content plans, tracking and evaluating the performance of content against objectives.Your responsibilities include: Publishing to and administration of the content management system used on the main Assembly website and the Assembly's intranet - including page building within the templates, maintenance and the monitoring of user access accounts. Publishing to and administration of the Assembly's WordPress based micro-sites - including page building (design), maintenance and the monitoring of user access accounts. Monitoring mailboxes for web publishing and content creation requests, completing work within agreed deadlines. Providing training and guidance to colleagues throughout the organisation on the different content management systems. Knowledge of regulatory compliance matters, such as, GDPR and accessibility to ensure that all content meets these standards. To provide training and support to colleagues to ensure content is developed in accordance with the relevant style guides and regulatory compliance matters, such as, GDPR and accessibility. Taking part in ideation sessions for the creation of new content. Working closely with the Communications Officers to help them create and evaluate content for external awareness and engagement campaigns such as social adverts and organic social media posts (Facebook, Instagram and Twitter) and also for internal communications. Assist with the filming of videos for both internal and external audiences. Exporting video clips of Plenary Sessions and Committee meetings to create online archives or in response to requests from MLAs, journalists, Executive Departments and members of the public. Maintaining effective relationships with key stakeholders including MLAs, Assembly Commission staff, officials from Executive departments and members of the public. Managing information and records in accordance with established policies and statutory requirements including the gathering of information and co-ordination of responses to information requests including Freedom of Information requests. Complying with all Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures. Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed At least a primary degree, minimum 2.2 classification, in any subject and at least two years' experience in the following criteria: a) working with content management systems, for example EPiServer, Umbraco and/or WordPress; b) creating content for use on the web ensuring accessibility is considered; c) using online graphics software, for example Canva; d)Using and posting to social media management platforms; and e) using analytics/insights to measure the impact of content on the web and/or social channels.OR GCSE/GCE 'O' level passes at grades A to C in four subjects including English language and four years' experience in the criteria (a) to (e) above. Desirable: Specific 3rd level qualifications in Digital and/or Social Media Marketing or demonstrable understanding of managing digital content across multiple digital channels. What you'll get in return Salary of 34,732, equivalent to hourly rate of 18.05 Hybrid working East Belfast Location Hybrid working available Immediate start Temporary role for up to 1 year What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Caitlan Murphy now on (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 29, 2025
Seasonal
Your new company Hays are working with the Northern Ireland Assembly to recruit a Digital Content Editor - Maternity Cover. Your new role As Digital Content Editor, you will be responsible for creating and managing digital content for the Northern Ireland Assembly. This includes website content, social media and email communications. You will work with the Web Content Manager and the Communications Team to deliver the Northern Ireland Assembly Commission's content plans, tracking and evaluating the performance of content against objectives.Your responsibilities include: Publishing to and administration of the content management system used on the main Assembly website and the Assembly's intranet - including page building within the templates, maintenance and the monitoring of user access accounts. Publishing to and administration of the Assembly's WordPress based micro-sites - including page building (design), maintenance and the monitoring of user access accounts. Monitoring mailboxes for web publishing and content creation requests, completing work within agreed deadlines. Providing training and guidance to colleagues throughout the organisation on the different content management systems. Knowledge of regulatory compliance matters, such as, GDPR and accessibility to ensure that all content meets these standards. To provide training and support to colleagues to ensure content is developed in accordance with the relevant style guides and regulatory compliance matters, such as, GDPR and accessibility. Taking part in ideation sessions for the creation of new content. Working closely with the Communications Officers to help them create and evaluate content for external awareness and engagement campaigns such as social adverts and organic social media posts (Facebook, Instagram and Twitter) and also for internal communications. Assist with the filming of videos for both internal and external audiences. Exporting video clips of Plenary Sessions and Committee meetings to create online archives or in response to requests from MLAs, journalists, Executive Departments and members of the public. Maintaining effective relationships with key stakeholders including MLAs, Assembly Commission staff, officials from Executive departments and members of the public. Managing information and records in accordance with established policies and statutory requirements including the gathering of information and co-ordination of responses to information requests including Freedom of Information requests. Complying with all Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures. Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed At least a primary degree, minimum 2.2 classification, in any subject and at least two years' experience in the following criteria: a) working with content management systems, for example EPiServer, Umbraco and/or WordPress; b) creating content for use on the web ensuring accessibility is considered; c) using online graphics software, for example Canva; d)Using and posting to social media management platforms; and e) using analytics/insights to measure the impact of content on the web and/or social channels.OR GCSE/GCE 'O' level passes at grades A to C in four subjects including English language and four years' experience in the criteria (a) to (e) above. Desirable: Specific 3rd level qualifications in Digital and/or Social Media Marketing or demonstrable understanding of managing digital content across multiple digital channels. What you'll get in return Salary of 34,732, equivalent to hourly rate of 18.05 Hybrid working East Belfast Location Hybrid working available Immediate start Temporary role for up to 1 year What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Caitlan Murphy now on (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Oasys is the software house of Arup. It is the brand through which Arup sells market leading technical software. As the Head of Commercial & Adoption in Arup's Digital Technology product engine, you will be responsible for our external sales and leading the team to increase revenue from software sales and grow the breadth of use across Arup. The product engine in Digital Technology is responsible for delivering a wide range of products, both internal and external, in order to help Arup deliver for clients through the use of cutting edge products. The product engine also has a remit to increase revenues through external software sales: this role has the primary responsibility for leading the team focused on external sales and marketing. In this role, you will both lead the operations and set the standards and strategy for commercialisation of our products and internal adoption through Arup. This will include leading a team of marketing professionals, business development managers, and pre-sales specialists. Members of your team will have networks across Arup that can be leveraged to increase internal adoption: as a leader, you will empower these people and augment these networks over time. Responsibilities include setting standards for the team, along with sales forecasts and processes for assessing commercial viability of future products. You will collaborate with the Senior Leadership team (made up of the Chief Product Officer, Head of Product, Head of Product Technology, and Head of Product Delivery) to create an inclusive and productive team that delivers innovative software tools to transform how the world's built environment is designed and built. The Opportunity At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Setting commercial sales and internal adoption forecasts and meeting targets based on market position and strength of the current product portfolio Advising on external market fit and commercial potential for new product propositions Owning external customer experience from pre-sales, onboarding and training, to post-sales application support Working with the head of product management, head of delivery, and portfolio leadership to plan strategies for increased adoption (both within Arup and in the external market) of digital products Leading business development managers and marketing specialists and providing a clear progression system and team shape for them to grow within Establishing a product marketing function focused on increasing adoption across Arup for existing internally developed products Leveraging existing individuals with established Arup networks and building a connected, integrated team to interface with Arup's major business and market leaders and drive increased product usage. Is this role right for you? Recognised relevant tertiary qualifications in BSc/MSc in Engineering, Business or relevant field, or significant relevant career experience Extensive experience leading and developing high performing sales and marketing teams Awareness of product positioning Managing software sales funnel and setting successful pricing strategies Awareness of built environment software sales (B2B) Extensive sales forecasting experience Strong interpersonal skills and ability to lead a geographically dispersed team, including coaching and mentoring What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We care about you and want you to perform at your best, which is why we offer one of the most competitive benefits packages in our sector. As a member organisation, everyone shares in our success through a global profit share scheme (payments are dependent on the firm's financial performance). We also provide private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. We are committed to making our recruitment process and workplaces accessible to all candidates. Please email to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit our Careers page. Our aim is to make this process as streamlined and easy as possible for our applicants. If you feel there are some improvements needed in our process, please feel free to reach out to Kat Falepau.
Jan 12, 2025
Full time
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Oasys is the software house of Arup. It is the brand through which Arup sells market leading technical software. As the Head of Commercial & Adoption in Arup's Digital Technology product engine, you will be responsible for our external sales and leading the team to increase revenue from software sales and grow the breadth of use across Arup. The product engine in Digital Technology is responsible for delivering a wide range of products, both internal and external, in order to help Arup deliver for clients through the use of cutting edge products. The product engine also has a remit to increase revenues through external software sales: this role has the primary responsibility for leading the team focused on external sales and marketing. In this role, you will both lead the operations and set the standards and strategy for commercialisation of our products and internal adoption through Arup. This will include leading a team of marketing professionals, business development managers, and pre-sales specialists. Members of your team will have networks across Arup that can be leveraged to increase internal adoption: as a leader, you will empower these people and augment these networks over time. Responsibilities include setting standards for the team, along with sales forecasts and processes for assessing commercial viability of future products. You will collaborate with the Senior Leadership team (made up of the Chief Product Officer, Head of Product, Head of Product Technology, and Head of Product Delivery) to create an inclusive and productive team that delivers innovative software tools to transform how the world's built environment is designed and built. The Opportunity At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Setting commercial sales and internal adoption forecasts and meeting targets based on market position and strength of the current product portfolio Advising on external market fit and commercial potential for new product propositions Owning external customer experience from pre-sales, onboarding and training, to post-sales application support Working with the head of product management, head of delivery, and portfolio leadership to plan strategies for increased adoption (both within Arup and in the external market) of digital products Leading business development managers and marketing specialists and providing a clear progression system and team shape for them to grow within Establishing a product marketing function focused on increasing adoption across Arup for existing internally developed products Leveraging existing individuals with established Arup networks and building a connected, integrated team to interface with Arup's major business and market leaders and drive increased product usage. Is this role right for you? Recognised relevant tertiary qualifications in BSc/MSc in Engineering, Business or relevant field, or significant relevant career experience Extensive experience leading and developing high performing sales and marketing teams Awareness of product positioning Managing software sales funnel and setting successful pricing strategies Awareness of built environment software sales (B2B) Extensive sales forecasting experience Strong interpersonal skills and ability to lead a geographically dispersed team, including coaching and mentoring What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We care about you and want you to perform at your best, which is why we offer one of the most competitive benefits packages in our sector. As a member organisation, everyone shares in our success through a global profit share scheme (payments are dependent on the firm's financial performance). We also provide private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. We are committed to making our recruitment process and workplaces accessible to all candidates. Please email to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit our Careers page. Our aim is to make this process as streamlined and easy as possible for our applicants. If you feel there are some improvements needed in our process, please feel free to reach out to Kat Falepau.
Location : Various, UK About the job Summary This is an exciting opportunity to join the external communications team, supporting the delivery of our clients business strategy. You will work with senior managers, communication experts, wider government agencies, journalists and other press offices. Within this role, you will provide specialist professional external communication skills and advice to support their overarching communication strategy. You will support senior communication colleagues with the planning, management, delivery and evaluation of external communications for them. Job description Main duties: You will be; Designing and delivering communication plans and campaigns to support their Business Strategy and objectives. Supporting the delivery of communication content across a range of channels, ensuring products are delivered to a high quality. Building strong working relationships with external stakeholder bodies to develop collaborative approaches to communications activities. Working in partnership with internal stakeholders and subject matter experts to design and deliver multi-channel communication campaigns using the GCS OASIS framework and ensuring a cohesive approach to all communications. Providing advice to colleagues about best practice in content (including use of plain English and style guides), target audiences, communication channels, layout and branding. Supporting the senior communication leads in providing strategic communication advice to leaders across the organisation and in developing their communication and engagement skills. Editing and proof-reading communications materials in line with their style guide, ensuring they are targeted to the right audience. Managing the commissioning and production process for communication materials across a range of strategic campaigns. Conducting evaluation of all communications activity, compiling reports for senior internal stakeholders and informing future campaign development. Working closely with media contacts to help inform and educate their customers and the public on all aspects of the organisation's work. Continuously improving the external communications function, implementing best practice and playing an active role in wider corporate communications development and planning activity. Aligning external communications to key programme delivery milestones and ensuring effective planning and scheduling of content. Responsibilities Essential Experience criteria:To meet the requirement of this role, you will have; Experience in a Communications role. Experience of planning, managing and delivering communication campaigns. Good understanding of current and emerging communication trends, audience groups and how to reach them. Proficient in communication tools and techniques, developing messages, and using low cost channels. Experience of working with external partners or stakeholders to share and support campaign messaging. Experience of assessing the effectiveness and impact of communications. Experience of writing press releases, statements, and other media briefing material. Ability to work on own initiative and quickly grasp complex issues. Desirable Experience criteria: Familiarity of Government Communications Service (GCS) best practice and OASIS framework. Experience of working with journalists and the media to respond to enquiries, pitch stories, and arrange interviews. Experience across other communication disciplines, such as web design, social media and graphic design. Proficient in selecting appropriate visuals to improve the impact of communication. Desirable Technical skills and qualifications: Relevant Chartered Institute of Public Relations or equivalent qualifications.. Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. The role is can be based in any of their 14 offices in line with their future ways of working. There may be a requirement for some travel for meetings and workshops. Things you need to know Selection process details To apply you will need to enter your career history into the CV section of the online application form and complete a Statement of Suitability. The sift will be completed shortly after the closing date. In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the CV section, followed by the lead Experience criterion, being: Experience of planning, managing and delivering communication campaigns. and a full sift only carried out on those applications that pass the initial sift stages. The final stage will consist of a blended interview and a pre-prepared presentation which will be conducted as a video interview in early October 2022. The blended interview will test the experience and behaviours listed in the Vacancy Description within the attached Candidate Pack as well as the strengths associated with the role. They want to hear your first, unrehearsed, natural response to strength questions, and so They don't advertise which strengths are being tested. Candidates may refer to notes within their video interview, but they should be used as a prompt only. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Sep 23, 2022
Full time
Location : Various, UK About the job Summary This is an exciting opportunity to join the external communications team, supporting the delivery of our clients business strategy. You will work with senior managers, communication experts, wider government agencies, journalists and other press offices. Within this role, you will provide specialist professional external communication skills and advice to support their overarching communication strategy. You will support senior communication colleagues with the planning, management, delivery and evaluation of external communications for them. Job description Main duties: You will be; Designing and delivering communication plans and campaigns to support their Business Strategy and objectives. Supporting the delivery of communication content across a range of channels, ensuring products are delivered to a high quality. Building strong working relationships with external stakeholder bodies to develop collaborative approaches to communications activities. Working in partnership with internal stakeholders and subject matter experts to design and deliver multi-channel communication campaigns using the GCS OASIS framework and ensuring a cohesive approach to all communications. Providing advice to colleagues about best practice in content (including use of plain English and style guides), target audiences, communication channels, layout and branding. Supporting the senior communication leads in providing strategic communication advice to leaders across the organisation and in developing their communication and engagement skills. Editing and proof-reading communications materials in line with their style guide, ensuring they are targeted to the right audience. Managing the commissioning and production process for communication materials across a range of strategic campaigns. Conducting evaluation of all communications activity, compiling reports for senior internal stakeholders and informing future campaign development. Working closely with media contacts to help inform and educate their customers and the public on all aspects of the organisation's work. Continuously improving the external communications function, implementing best practice and playing an active role in wider corporate communications development and planning activity. Aligning external communications to key programme delivery milestones and ensuring effective planning and scheduling of content. Responsibilities Essential Experience criteria:To meet the requirement of this role, you will have; Experience in a Communications role. Experience of planning, managing and delivering communication campaigns. Good understanding of current and emerging communication trends, audience groups and how to reach them. Proficient in communication tools and techniques, developing messages, and using low cost channels. Experience of working with external partners or stakeholders to share and support campaign messaging. Experience of assessing the effectiveness and impact of communications. Experience of writing press releases, statements, and other media briefing material. Ability to work on own initiative and quickly grasp complex issues. Desirable Experience criteria: Familiarity of Government Communications Service (GCS) best practice and OASIS framework. Experience of working with journalists and the media to respond to enquiries, pitch stories, and arrange interviews. Experience across other communication disciplines, such as web design, social media and graphic design. Proficient in selecting appropriate visuals to improve the impact of communication. Desirable Technical skills and qualifications: Relevant Chartered Institute of Public Relations or equivalent qualifications.. Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. The role is can be based in any of their 14 offices in line with their future ways of working. There may be a requirement for some travel for meetings and workshops. Things you need to know Selection process details To apply you will need to enter your career history into the CV section of the online application form and complete a Statement of Suitability. The sift will be completed shortly after the closing date. In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the CV section, followed by the lead Experience criterion, being: Experience of planning, managing and delivering communication campaigns. and a full sift only carried out on those applications that pass the initial sift stages. The final stage will consist of a blended interview and a pre-prepared presentation which will be conducted as a video interview in early October 2022. The blended interview will test the experience and behaviours listed in the Vacancy Description within the attached Candidate Pack as well as the strengths associated with the role. They want to hear your first, unrehearsed, natural response to strength questions, and so They don't advertise which strengths are being tested. Candidates may refer to notes within their video interview, but they should be used as a prompt only. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals
The Company: Established in 2010, ThinkMarketsis a global online financial trading company with over 12 offices and 230+ employees spanning Europe, Middle East, Africa, Asia, and North America. We specialize in providing multi-asset trading and support to thousands of clients around the world 24/7. The Role: We are seeking a dynamic Senior Marketing Executive with extensive experience within the Financial Services industry to lead the marketing function of a fast growing global trading business. The Chief Marketing Officer ("CMO") will be responsible for driving the Company s strategic growth by overseeing all marketing operations. As the CMO, you will be responsible for planning, developing, implementing, and monitoring the overall marketing strategy of the Company. To be successful in this role, you will be required to tailor the marketing plans to complement the strategic objectives of the Company. You will be a key member of the Senior Leadership team and will work closely with our Global Marketing, Sales, Business Development and R&D/Product teams. This role will have an influential impact on ThinkMarkets forward-looking growth strategy. Responsibilities: Develop, implement, and proactively manage the Company s global marketing strategy and plans to achieveour business goals. Create unique marketing campaigns across various regions throughout the world. Synergize product, marketing, technology operations and sales into a unified marketing funnel to acquire a diverse set of investing and trading clients across the world. Manage cross functional marketing teams consisting of web development, content, design, social media, data scientists, regional marketing managers and paid media specialists. Implement best practices related to the efficient delivery and highest quality production of digital, advertising and marketing programs. Collaborate with senior management and stakeholders to establish new market priorities, product innovations, and new business opportunities. Oversee all marketing assets, internal and external communications, and execution that elevates and improves outcomes,includingsocial media, company websites, events, and press. Develop strategy roadmaps, planning and goals for the Company by simultaneously maximizing our advertising budget. Develop and maintain strong media relationships to create a clear and positive internal and external image associated with the Company s brand recognition. Keep apprised of the latest marketing trends, technology and competitor offerings. Build and maintain strong relationships with colleagues and other C-level executives to successfully drive the Company s global marketing strategy. Build a first-class marketing team with a presence across all our locations and attract, develop and retain top-tier marketing talent. Requirements: 10+ years of relevant experience in a senior leadership marketing position within the financial services industry. Experience in a global digital marketing environment on both an agency and client side with solid data analysis experience is preferred. BA/MSc degreein Marketing, Communications, Computer Science/Engineering or related field. Strong knowledge of paid media advertising as well as new client acquisition strategies across multiple channels from paid and non-paid verticals. A deep understanding of trading-related businesses from online trading, wealth, and fintech related verticals across multiple asset classes. Broad understanding of the marketing technology stack from SalesForce Marketing Cloud, Google 360, Semrush, and more. A proven and demonstrated track record of successfully developing efficient strategies and business plans across all facets of the marketing industry. Excellent communication, presentation, and leadership skills. Ability to present to the board at a senior management level on marketing metrics, marketing performance, and global strategy. Self-motivated, dynamic and performance driven Ability to work in a fast-paced, multicultural environment. Strong understanding of budgets, business planning, and metrics tracking. You should be able to: provide background information on answers to the initial questions, interview well in front of a panel consisting of senior management, and articulate technical answers about marketing strategies with clarity.
Jul 31, 2022
Full time
The Company: Established in 2010, ThinkMarketsis a global online financial trading company with over 12 offices and 230+ employees spanning Europe, Middle East, Africa, Asia, and North America. We specialize in providing multi-asset trading and support to thousands of clients around the world 24/7. The Role: We are seeking a dynamic Senior Marketing Executive with extensive experience within the Financial Services industry to lead the marketing function of a fast growing global trading business. The Chief Marketing Officer ("CMO") will be responsible for driving the Company s strategic growth by overseeing all marketing operations. As the CMO, you will be responsible for planning, developing, implementing, and monitoring the overall marketing strategy of the Company. To be successful in this role, you will be required to tailor the marketing plans to complement the strategic objectives of the Company. You will be a key member of the Senior Leadership team and will work closely with our Global Marketing, Sales, Business Development and R&D/Product teams. This role will have an influential impact on ThinkMarkets forward-looking growth strategy. Responsibilities: Develop, implement, and proactively manage the Company s global marketing strategy and plans to achieveour business goals. Create unique marketing campaigns across various regions throughout the world. Synergize product, marketing, technology operations and sales into a unified marketing funnel to acquire a diverse set of investing and trading clients across the world. Manage cross functional marketing teams consisting of web development, content, design, social media, data scientists, regional marketing managers and paid media specialists. Implement best practices related to the efficient delivery and highest quality production of digital, advertising and marketing programs. Collaborate with senior management and stakeholders to establish new market priorities, product innovations, and new business opportunities. Oversee all marketing assets, internal and external communications, and execution that elevates and improves outcomes,includingsocial media, company websites, events, and press. Develop strategy roadmaps, planning and goals for the Company by simultaneously maximizing our advertising budget. Develop and maintain strong media relationships to create a clear and positive internal and external image associated with the Company s brand recognition. Keep apprised of the latest marketing trends, technology and competitor offerings. Build and maintain strong relationships with colleagues and other C-level executives to successfully drive the Company s global marketing strategy. Build a first-class marketing team with a presence across all our locations and attract, develop and retain top-tier marketing talent. Requirements: 10+ years of relevant experience in a senior leadership marketing position within the financial services industry. Experience in a global digital marketing environment on both an agency and client side with solid data analysis experience is preferred. BA/MSc degreein Marketing, Communications, Computer Science/Engineering or related field. Strong knowledge of paid media advertising as well as new client acquisition strategies across multiple channels from paid and non-paid verticals. A deep understanding of trading-related businesses from online trading, wealth, and fintech related verticals across multiple asset classes. Broad understanding of the marketing technology stack from SalesForce Marketing Cloud, Google 360, Semrush, and more. A proven and demonstrated track record of successfully developing efficient strategies and business plans across all facets of the marketing industry. Excellent communication, presentation, and leadership skills. Ability to present to the board at a senior management level on marketing metrics, marketing performance, and global strategy. Self-motivated, dynamic and performance driven Ability to work in a fast-paced, multicultural environment. Strong understanding of budgets, business planning, and metrics tracking. You should be able to: provide background information on answers to the initial questions, interview well in front of a panel consisting of senior management, and articulate technical answers about marketing strategies with clarity.
External Adverts Do you want to be part of a community and grow a career? At Southern Co-op we work hard because we want to do well and the more successful we are the more we can give back to our members and communities - that's the beauty of a co-operative. We have an exciting opportunity for a Social Media Specialist to join our team. You will drive local customer engagement and build online communities through social media, and you'll implement Southern Co-op's social media strategy across Retail, End of Life Services (ELS) and our other businesses. Working with the wider team, you will generate and curate well written content to drive customer and member engagement, boosting brand awareness and advocacy. KEY ACCOUNTABILITIES Implementation of the company's social media strategy across all business units ensuring full alignment and integration across all functions including Digital, Marketing, PR, Community, Communications, HR/Recruitment and Customer Services Engage with customers through the use of social media channels to drive audience reach and engagement, moderating user generated content and reviews. Work with the Customer Engagement team to look at ways social media can bring the brand to life and add value to campaigns. Work with Sustainability and Community teams to further enhance Corporate Social Responsibility campaigns and build connections with target markets. Using social media tactics and channels to promote our Membership offering and All Yours Programme developing loyalty, engagement and increasing footfall in stores or funeral homes. Manage the use of our local store Facebook pages to enable us to engage with customers at a hyper local level, training stores enable them to take this forward, Use Search Engine Optimisation (SEO) to ensure that content is optimised to perform as effectively as possible Analyse social media insights to guide future campaigns, defining target response rates/times, and contribute to defining the most appropriate tools to manage reporting, listening, insight such as Hootsuite Insight and Google Analytics Working with the Communications Manager and PR Officer to manage social media in the event of any business continuity actions. Using strong social media advertising skills to develop advertising campaigns. Working with the Digital Engagement Manager and our external media agency to deliver campaigns for Retail & ELS. Monitor and help define KPI's, audience acquisition objectives and benefits, providing regular monthly, quarterly and yearly reports KEY EXPERIENCE, KNOWLEDGE AND SKILLS Previous experience of managing social media channels for similar organisations Strong understanding of social media and how it can deliver value to an organisation, with the ability to grasp future trends in digital technologies and act proactively Excellent copywriting skills with impeccable spelling and grammar, and experience in creating engaging content for social media, blogs and more In-depth knowledge of SEO, keyword research and Google Analytics Creative skills with the ability to brainstorm, collaborate with colleagues and contribute innovative ideas Articulate and professional communication skills with the ability and desire to network proactively Ability to work on several campaigns at once, sometimes under pressure and often to tight deadlines Passionate and results driven individual with a customer centric approach If you're passionate about social media, and have a background in a fast-paced environment then we would love to hear from you. In return, we will offer a competitive salary and benefits package, as well as the opportunity to develop your skills and grow your career.
Mar 20, 2022
Full time
External Adverts Do you want to be part of a community and grow a career? At Southern Co-op we work hard because we want to do well and the more successful we are the more we can give back to our members and communities - that's the beauty of a co-operative. We have an exciting opportunity for a Social Media Specialist to join our team. You will drive local customer engagement and build online communities through social media, and you'll implement Southern Co-op's social media strategy across Retail, End of Life Services (ELS) and our other businesses. Working with the wider team, you will generate and curate well written content to drive customer and member engagement, boosting brand awareness and advocacy. KEY ACCOUNTABILITIES Implementation of the company's social media strategy across all business units ensuring full alignment and integration across all functions including Digital, Marketing, PR, Community, Communications, HR/Recruitment and Customer Services Engage with customers through the use of social media channels to drive audience reach and engagement, moderating user generated content and reviews. Work with the Customer Engagement team to look at ways social media can bring the brand to life and add value to campaigns. Work with Sustainability and Community teams to further enhance Corporate Social Responsibility campaigns and build connections with target markets. Using social media tactics and channels to promote our Membership offering and All Yours Programme developing loyalty, engagement and increasing footfall in stores or funeral homes. Manage the use of our local store Facebook pages to enable us to engage with customers at a hyper local level, training stores enable them to take this forward, Use Search Engine Optimisation (SEO) to ensure that content is optimised to perform as effectively as possible Analyse social media insights to guide future campaigns, defining target response rates/times, and contribute to defining the most appropriate tools to manage reporting, listening, insight such as Hootsuite Insight and Google Analytics Working with the Communications Manager and PR Officer to manage social media in the event of any business continuity actions. Using strong social media advertising skills to develop advertising campaigns. Working with the Digital Engagement Manager and our external media agency to deliver campaigns for Retail & ELS. Monitor and help define KPI's, audience acquisition objectives and benefits, providing regular monthly, quarterly and yearly reports KEY EXPERIENCE, KNOWLEDGE AND SKILLS Previous experience of managing social media channels for similar organisations Strong understanding of social media and how it can deliver value to an organisation, with the ability to grasp future trends in digital technologies and act proactively Excellent copywriting skills with impeccable spelling and grammar, and experience in creating engaging content for social media, blogs and more In-depth knowledge of SEO, keyword research and Google Analytics Creative skills with the ability to brainstorm, collaborate with colleagues and contribute innovative ideas Articulate and professional communication skills with the ability and desire to network proactively Ability to work on several campaigns at once, sometimes under pressure and often to tight deadlines Passionate and results driven individual with a customer centric approach If you're passionate about social media, and have a background in a fast-paced environment then we would love to hear from you. In return, we will offer a competitive salary and benefits package, as well as the opportunity to develop your skills and grow your career.
Marketing Campaigns Officer Responsible to: Marketing Manager Job purpose: Assist in the creation, coordination and implementation of all event marketing and communication campaigns at South Hill Park Arts Centre and Theatre, increasing attendance and revenue. SOUTH HILL PARK BERKSHIRE'S CENTRE FOR THE ARTS, BUSINESS AND COMMUNITY Located in a beautiful eighteenth century Mansion house and grounds, South Hill Park is a unique and highly regarded arts centre and theatre providing a rich mix of arts performances and activities. The venue is also the new official home for Bracknell Forest wedding ceremonies and offers a variety of opportunities for corporate or private events and hospitality such as wedding receptions, parties and conferencing. South Hill Park works in partnership with contract caterer Peas & Carrots Ltd to provide a quality in-house service. In 2019, the Mansion opened its newest function room, the Coach House a purpose built events space for all occasions. A producing and presenting venue: music, theatre, comedy and dance, South Hill Park attracts leading professional producers, artists and local groups to form an annual performing arts programme augmented by our hugely popular in-house community productions. From life drawing classes to dance master classes, there is also an extensive range of workshops in almost everything artistic. The venue boasts two theatres, music and comedy cellar, recital room, craft workshops, three visual arts exhibition spaces and a cinema. In the summer the grounds and buildings are taken over by a number of festivals and outdoor events - an opportunity to enjoy popular music, Shakespeare, and children's theatre in a beautifully restored, award-winning English garden. South Hill Park produces its own Christmas pantomime and large-scale in-house Easter, October and February productions. South Hill Park is run by an independent trust registered as a charity and is part-funded by Bracknell Forest Borough Council and Bracknell Town Council, with project support from Arts Council England and a number of trusts and foundations. South Hill Park is a creative and vibrant place to visit and work. The staff, Board of Trustees and visitors are fiercely proud of the work and activity that takes place in the Arts Centre and passionate about the role it plays within our community - together we inspire and enrich lives. JOB DESCRIPTION - GENERAL The sales, marketing and fundraising department consists of the: Sales and Marketing Director; Marketing Manager; Box Office and Sales Manager; Box Office Supervisor, Marketing Campaigns Officer; Marketing and Publicity Officer; Marketing Assistant; Development Manager; Development Officer; Box Office Receptionists; marketing volunteers and freelance specialists. The department's role is to develop and implement sales and marketing strategies for all aspects of South Hill Park activities in order to: meet and grow annual targets by maximising all earned income including: ticket sales, workshops/courses, commercial revenue - such as private hires and corporate events and fundraising/sponsorship; develop audiences/clients and raise South Hill Park's local, regional and national profile. MAIN DUTIES AND RESPONSIBILITIES To work within set budgets, creating and managing effective and imaginative promotional campaigns for all events at South Hill Park, ensuring maximum income and attendance; To identify, develop and maintain meaningful communications with the media, arts audiences and arts groups. JOB DESCRIPTION - SPECIFIC Create and manage promotional campaigns for each event at South Hill Park, including theatre, courses, cinema, visual arts and other events, and South Hill Park productions on tour (where applicable); Use a range of print, digital, PR and social media to support each campaign; Develop bespoke marketing campaigns for in-house shows especially the annual pantomime, by liaising with internal stakeholders, including the production of marketing materials and show programmes from design phase through to final print and distribution within set deadlines and to budget; Evaluate the effectiveness of each campaign to inform future decisions and campaign planning; Organise cast appearances as part of the wider marketing campaigns for in-house productions; Produce effective direct mail and e-marketing campaigns, including monthly e-newsletters and targeted e-promotions; Effectively brief and liaise with our external designer about artwork and copy deadlines; Support the implementation of South Hill Park's social media programme; Work alongside the Marketing Assistant to ensure social media engagement complements each campaign; Design and write copy for regular e-newsletters and alerts to the public and groups; liaise with the management team about copy deadlines; Work with the Marketing and Publicity Officer to monitor and evaluate South Hill Park's website and carry out regular web amends and updates to make sure it is current, correct and being most effective as a publicity and information tool; Write and issue press releases, listings and media information for all South Hill Park shows, events and activities; Develop and implement bespoke media campaigns for all in-house shows and events at South Hill Park, including organising press interviews and feature opportunities; Liaise with incoming companies/artists on media opportunities; Organise press nights, VIP nights, photo-calls, review nights and other media events as required; Act as media spokesperson for South Hill Park within agreed guidelines; Maintain an active media contacts list for local, national and trade press; Lead on any other public relations activities as required. General Represent South Hill Park as an ambassador for the organisation at press nights, performances, meetings and events; Undertake any other duties as may be reasonably requested by the Marketing Manager; Follow and adhere to all health and safety procedures and policy. Relationships Maintain good professional relationships with: Staff, tutors, volunteers and members of the Board of South Hill Park; The officers and members of Bracknell Forest Council, Bracknell Town Council and Parish Councils; Relevant arts organisations, associations and professional bodies; All other individuals and organisations with whom South Hill Park seeks to work. CONDITIONS OF EMPLOYMENT Salary: £20,000 - £22,000 per annum Normal hours: 35 per week (excluding lunch breaks). Working hours 9.30am to 5.30pm. Some evening and weekend work may be required for which time off in lieu will be given. Holiday: 29 days paid annual leave (including public and bank holidays). Pension: Enrolment into South Hill Park's workplace pension scheme. This post carries a probationary period of three months, during which time the notice period required by either party is two weeks. Subsequent to a satisfactory review, the notice period is increased to two months. TO APPLY Please complete the application and equal opportunities monitoring forms and submit by 12 noon on Monday 27 December 2021. Send completed applications to: Faye Tims, Office Manager by email via the button below. If you would like an informal discussion about the role please contact Margaretha Welsford, Sales and Marketing Director by email, PERSON SPECIFICATION Education Essential Good general education Desirable Educated to degree level Marketing qualification CIM or equivalent Skills & Knowledge Essential Creative copywriting skills An eye for effective photography and imagery Excellent IT skills including desktop publishing Effective use of digital media platforms, including; website, Mailchimp and social networking Working to set budgets Securing local and regional press coverage Creative background Excellent organisational skills when managing multiple priorities Desirable Professional marketing/sales experience Working to and meeting financial targets Working in a multi-arts environment Implementing audience development/marketing initiatives Building relationships with the local, regional and national media Marketing promotion stand/exhibitions experience Personal Qualities Essential High degree of self confidence Works well under pressure Excellent attention to detail Positive nature Excellent communication skills Extremely proactive, self-motivated, resilient and versatile Works effectively in a team and independently Commercially aware Creative Adaptable in a changing environment An ability to get on with people from a wide variety of backgrounds Desirable A genuine interest in the visual and performing arts Full driving licence EQUAL OPPORTUNITIES South Hill Park aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race..... click apply for full job details
Dec 05, 2021
Full time
Marketing Campaigns Officer Responsible to: Marketing Manager Job purpose: Assist in the creation, coordination and implementation of all event marketing and communication campaigns at South Hill Park Arts Centre and Theatre, increasing attendance and revenue. SOUTH HILL PARK BERKSHIRE'S CENTRE FOR THE ARTS, BUSINESS AND COMMUNITY Located in a beautiful eighteenth century Mansion house and grounds, South Hill Park is a unique and highly regarded arts centre and theatre providing a rich mix of arts performances and activities. The venue is also the new official home for Bracknell Forest wedding ceremonies and offers a variety of opportunities for corporate or private events and hospitality such as wedding receptions, parties and conferencing. South Hill Park works in partnership with contract caterer Peas & Carrots Ltd to provide a quality in-house service. In 2019, the Mansion opened its newest function room, the Coach House a purpose built events space for all occasions. A producing and presenting venue: music, theatre, comedy and dance, South Hill Park attracts leading professional producers, artists and local groups to form an annual performing arts programme augmented by our hugely popular in-house community productions. From life drawing classes to dance master classes, there is also an extensive range of workshops in almost everything artistic. The venue boasts two theatres, music and comedy cellar, recital room, craft workshops, three visual arts exhibition spaces and a cinema. In the summer the grounds and buildings are taken over by a number of festivals and outdoor events - an opportunity to enjoy popular music, Shakespeare, and children's theatre in a beautifully restored, award-winning English garden. South Hill Park produces its own Christmas pantomime and large-scale in-house Easter, October and February productions. South Hill Park is run by an independent trust registered as a charity and is part-funded by Bracknell Forest Borough Council and Bracknell Town Council, with project support from Arts Council England and a number of trusts and foundations. South Hill Park is a creative and vibrant place to visit and work. The staff, Board of Trustees and visitors are fiercely proud of the work and activity that takes place in the Arts Centre and passionate about the role it plays within our community - together we inspire and enrich lives. JOB DESCRIPTION - GENERAL The sales, marketing and fundraising department consists of the: Sales and Marketing Director; Marketing Manager; Box Office and Sales Manager; Box Office Supervisor, Marketing Campaigns Officer; Marketing and Publicity Officer; Marketing Assistant; Development Manager; Development Officer; Box Office Receptionists; marketing volunteers and freelance specialists. The department's role is to develop and implement sales and marketing strategies for all aspects of South Hill Park activities in order to: meet and grow annual targets by maximising all earned income including: ticket sales, workshops/courses, commercial revenue - such as private hires and corporate events and fundraising/sponsorship; develop audiences/clients and raise South Hill Park's local, regional and national profile. MAIN DUTIES AND RESPONSIBILITIES To work within set budgets, creating and managing effective and imaginative promotional campaigns for all events at South Hill Park, ensuring maximum income and attendance; To identify, develop and maintain meaningful communications with the media, arts audiences and arts groups. JOB DESCRIPTION - SPECIFIC Create and manage promotional campaigns for each event at South Hill Park, including theatre, courses, cinema, visual arts and other events, and South Hill Park productions on tour (where applicable); Use a range of print, digital, PR and social media to support each campaign; Develop bespoke marketing campaigns for in-house shows especially the annual pantomime, by liaising with internal stakeholders, including the production of marketing materials and show programmes from design phase through to final print and distribution within set deadlines and to budget; Evaluate the effectiveness of each campaign to inform future decisions and campaign planning; Organise cast appearances as part of the wider marketing campaigns for in-house productions; Produce effective direct mail and e-marketing campaigns, including monthly e-newsletters and targeted e-promotions; Effectively brief and liaise with our external designer about artwork and copy deadlines; Support the implementation of South Hill Park's social media programme; Work alongside the Marketing Assistant to ensure social media engagement complements each campaign; Design and write copy for regular e-newsletters and alerts to the public and groups; liaise with the management team about copy deadlines; Work with the Marketing and Publicity Officer to monitor and evaluate South Hill Park's website and carry out regular web amends and updates to make sure it is current, correct and being most effective as a publicity and information tool; Write and issue press releases, listings and media information for all South Hill Park shows, events and activities; Develop and implement bespoke media campaigns for all in-house shows and events at South Hill Park, including organising press interviews and feature opportunities; Liaise with incoming companies/artists on media opportunities; Organise press nights, VIP nights, photo-calls, review nights and other media events as required; Act as media spokesperson for South Hill Park within agreed guidelines; Maintain an active media contacts list for local, national and trade press; Lead on any other public relations activities as required. General Represent South Hill Park as an ambassador for the organisation at press nights, performances, meetings and events; Undertake any other duties as may be reasonably requested by the Marketing Manager; Follow and adhere to all health and safety procedures and policy. Relationships Maintain good professional relationships with: Staff, tutors, volunteers and members of the Board of South Hill Park; The officers and members of Bracknell Forest Council, Bracknell Town Council and Parish Councils; Relevant arts organisations, associations and professional bodies; All other individuals and organisations with whom South Hill Park seeks to work. CONDITIONS OF EMPLOYMENT Salary: £20,000 - £22,000 per annum Normal hours: 35 per week (excluding lunch breaks). Working hours 9.30am to 5.30pm. Some evening and weekend work may be required for which time off in lieu will be given. Holiday: 29 days paid annual leave (including public and bank holidays). Pension: Enrolment into South Hill Park's workplace pension scheme. This post carries a probationary period of three months, during which time the notice period required by either party is two weeks. Subsequent to a satisfactory review, the notice period is increased to two months. TO APPLY Please complete the application and equal opportunities monitoring forms and submit by 12 noon on Monday 27 December 2021. Send completed applications to: Faye Tims, Office Manager by email via the button below. If you would like an informal discussion about the role please contact Margaretha Welsford, Sales and Marketing Director by email, PERSON SPECIFICATION Education Essential Good general education Desirable Educated to degree level Marketing qualification CIM or equivalent Skills & Knowledge Essential Creative copywriting skills An eye for effective photography and imagery Excellent IT skills including desktop publishing Effective use of digital media platforms, including; website, Mailchimp and social networking Working to set budgets Securing local and regional press coverage Creative background Excellent organisational skills when managing multiple priorities Desirable Professional marketing/sales experience Working to and meeting financial targets Working in a multi-arts environment Implementing audience development/marketing initiatives Building relationships with the local, regional and national media Marketing promotion stand/exhibitions experience Personal Qualities Essential High degree of self confidence Works well under pressure Excellent attention to detail Positive nature Excellent communication skills Extremely proactive, self-motivated, resilient and versatile Works effectively in a team and independently Commercially aware Creative Adaptable in a changing environment An ability to get on with people from a wide variety of backgrounds Desirable A genuine interest in the visual and performing arts Full driving licence EQUAL OPPORTUNITIES South Hill Park aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race..... click apply for full job details
Post:Brand and Marketing Officer Reports to:Brand and Marketing Manager Scope and purpose of the role The Brand and Marketing Officer willwork with the Brand and Marketing Manager and external agencies to plan, develop and implementall aspects of The Sound Reserves marketing strategy to reach more people, build our brand and drive downloads of our app. Salary:23,,000 depending on skills and experience Hours:Full time, 9.30am 5pm Monday to Friday Location:Based at our office in Banbury, Oxfordshire, with occasional travel Thank you for your interest in joining The Sound Reserve. The Sound Reserve is the music app that makes you feel better. Weve created an incredible catalogue of tracks specifically designed to help people sleep, unwind, focus and meditate. Were ready to launch our revolutionary free app, were looking for a marketing specialist to join us and help introduce our ground-breaking new brand to the world. Working as part of our small Brand and Marketing team youll support the Brand and Marketing Manager and be involved in the full marketing mix, from early-stage messaging and customer journey work, to coordinating events and creating and reporting on successful digital campaigns. Its a varied role; every week youll help drive app downloads with excellent social ads and build engagement on social media with exciting and imaginative content; plan and execute creative marketing activities; and build a brand that moves minds and promotes nature and wellbeing. Theres exceptional creative work and big ideas, as well as technical aspects and the nitty-gritty of implementing and optimising great campaigns too. Were looking for someone with previous marketing experience who can slot right in and get going straight away. You dont need to have worked in the music or wellbeing sectors before, but wed like you to have strong digital knowledge, and understand what makes good content and comms. This isnt a normal office job, its a chance to help build something from the ground up and be part of something that does real good for people and the world. As a company, we practice what we preach. Every day our app will help people feel happy and positive through music and sounds from nature, and were helping to rebuild the worlds natural ecosystems while they listen. Weve built our office in this image and have created a calm and relaxing place to work with table tennis, a pool table, chillout areas and of course plenty of plants! Youll be able to take advantage of numerous company benefits including free lunches and excellent development opportunities. Were a young and creative team with big plans and lots of potential. This is just the start of the journey and were looking for someone who wants to further their career and build a future with us. So, if youre enthusiastic, energetic and creative, and want to join us, please apply today by submitting a CV along with a covering letter explaining your interest in the role and how you meet the criteria. We encourage people from a variety of backgrounds with different experiences, skills and stories to join usand develop The Sound Reserve. We look forward to hearing from you. Job description Key responsibilities Brand, messaging and reputation management Support the Brand and Marketing Manager to build and protect The Sound Reserve brand Act as a brand guardian, ensuring consistency across all internal and external comms. Build confidence and proficiency in our tone of voice and brand identity throughout the organisation Ensure all messaging fits The Sound Reserve brand and is targeted for the specific audience Assist in the coordination of thought-leadership projects and the development of strategic partnerships to position The Sound Reserve as a market leader Assist in building a storytelling culture across the organisation Marketing Support the delivery of annual marketing plans and creative promotional campaigns for The Sound Reserve app and campaigns Manage the design schedule for, and production of all printed and digital collateral Research, understand and segment The Sound Reserves audiences in order to effectively target key demographics Digital and social media Create effective and targeted PPC and paid social media campaigns, and other digital campaigns Manage the website CMS, optimising SEO; ensuring content is up to date; has a consistent tone of voice; user journey is clear and performance of content is measured against clear KPIs Plan and coordinate a schedule of activity across The Sound Reserves social media channels in line with marketing and brand objectives, responding to comments and messages Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimise results Design and copy Create copy and content for website, newsletters, social media, press releases, articles and reports, including audio\/visual content Coordinate and assist with production of design and print work withexternal agencies Proof-reading of all printedand online marketing materials Media Relations Support media relations, coordinating and reporting on media opportunities Build a database of relevant journalists and use a range of tools to keep them up to date Events Support the design and coordination of The Sound Reserves events programme Coordinate event marketing and promotion Maintain excellent relationships with, and provide outstanding customer service to, all stakeholders including staff, speakers, attendees, suppliers, sponsors, and industry leaders Manage events on the day including set-up and breakdown Partnerships Support the Brand and Marketing Manager to develop and maintain strategic partnerships with professionals, influencers and Sound Reserve ambassadors acrossmusic and wellbeing sectors Reporting, research and insight Stay informed of current and upcoming trends in marketing, wellbeing and music Monitor, report and analyse results to improve performance, using tools such as Google Analytics and others, so that amendmentsand improvements can be made where appropriate. The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and training as requested by your line manager and appropriate to your role Person specification Qualifications and Training Essential Educated to degree level or equivalent, ideally marketing based (eg English, marketing, journalism) A minimum of two years experience working in a marketing, communications or public relations role Excellent written communication skills: able to inspire and enthuse others and to vary the tone and use of language for different audiences Working knowledge of and experience in PPC advertising, social media advertising, Google AdWords and Google Analytics Skilled at using digital platforms and social media in a professional context and an understanding of how these contribute to integrated campaigns Awareness of impact of marketing and communications on key stakeholders Able to think creatively, deliver creative materials, research current marketing trends and input own ideas Experience of using websiteCMS and other tools such as email marketing software or survey software Previous experience in coordinating events Previous experience in creating and optimising email marketing campaigns Computer literate and confident in Microsoft Office and Google Desirable BSc\/BA in marketing, communications or related field CIM or CIPR membership Knowledge and experience of Adobe design suite (ie InDesign, Photoshop) Experience of producing audio\/visual content Communicating with others Essential Confident approach with good interpersonal skills, able to establish effective working relationships with colleagues and partners Ability to manage existing and build new relationships Collaborate well with other departments Excellent communication skills written, verbal and presentational and ability to communicate with and deliver messages and information in a clear and accessible style to different audiences Desirable Experience building relationships and working with celebrities, influencers, brand ambassadors and other high-profile individuals Personal qualities and other requirements Essential Creative, receptive to new ideas Excellent organisational and time management skills, with the ability to plan and prioritise projects and meet deadlines in a busy portfolio of work Positive, can-do attitude Enthusiastic and hard working Ethical and able to demonstrate integrity Commitment to quality Flexible outlook and adaptable approach The ability to lead in some areas of work and follow in others Desirable Knowledge of the music and\/or wellbeing sectors, a passion for music and wellbeing and ability to convey this to our audiences in a passionate way Interest in political and\/or environmental agenda How to apply To apply for this role, please submit a CV tochris. comalong with a covering letter explaining your interest in the role and how you meet the criteria. For an informal chat, please contact Chris Higgins, Brand and Marketing Manager, atchris. com
Dec 05, 2021
Full time
Post:Brand and Marketing Officer Reports to:Brand and Marketing Manager Scope and purpose of the role The Brand and Marketing Officer willwork with the Brand and Marketing Manager and external agencies to plan, develop and implementall aspects of The Sound Reserves marketing strategy to reach more people, build our brand and drive downloads of our app. Salary:23,,000 depending on skills and experience Hours:Full time, 9.30am 5pm Monday to Friday Location:Based at our office in Banbury, Oxfordshire, with occasional travel Thank you for your interest in joining The Sound Reserve. The Sound Reserve is the music app that makes you feel better. Weve created an incredible catalogue of tracks specifically designed to help people sleep, unwind, focus and meditate. Were ready to launch our revolutionary free app, were looking for a marketing specialist to join us and help introduce our ground-breaking new brand to the world. Working as part of our small Brand and Marketing team youll support the Brand and Marketing Manager and be involved in the full marketing mix, from early-stage messaging and customer journey work, to coordinating events and creating and reporting on successful digital campaigns. Its a varied role; every week youll help drive app downloads with excellent social ads and build engagement on social media with exciting and imaginative content; plan and execute creative marketing activities; and build a brand that moves minds and promotes nature and wellbeing. Theres exceptional creative work and big ideas, as well as technical aspects and the nitty-gritty of implementing and optimising great campaigns too. Were looking for someone with previous marketing experience who can slot right in and get going straight away. You dont need to have worked in the music or wellbeing sectors before, but wed like you to have strong digital knowledge, and understand what makes good content and comms. This isnt a normal office job, its a chance to help build something from the ground up and be part of something that does real good for people and the world. As a company, we practice what we preach. Every day our app will help people feel happy and positive through music and sounds from nature, and were helping to rebuild the worlds natural ecosystems while they listen. Weve built our office in this image and have created a calm and relaxing place to work with table tennis, a pool table, chillout areas and of course plenty of plants! Youll be able to take advantage of numerous company benefits including free lunches and excellent development opportunities. Were a young and creative team with big plans and lots of potential. This is just the start of the journey and were looking for someone who wants to further their career and build a future with us. So, if youre enthusiastic, energetic and creative, and want to join us, please apply today by submitting a CV along with a covering letter explaining your interest in the role and how you meet the criteria. We encourage people from a variety of backgrounds with different experiences, skills and stories to join usand develop The Sound Reserve. We look forward to hearing from you. Job description Key responsibilities Brand, messaging and reputation management Support the Brand and Marketing Manager to build and protect The Sound Reserve brand Act as a brand guardian, ensuring consistency across all internal and external comms. Build confidence and proficiency in our tone of voice and brand identity throughout the organisation Ensure all messaging fits The Sound Reserve brand and is targeted for the specific audience Assist in the coordination of thought-leadership projects and the development of strategic partnerships to position The Sound Reserve as a market leader Assist in building a storytelling culture across the organisation Marketing Support the delivery of annual marketing plans and creative promotional campaigns for The Sound Reserve app and campaigns Manage the design schedule for, and production of all printed and digital collateral Research, understand and segment The Sound Reserves audiences in order to effectively target key demographics Digital and social media Create effective and targeted PPC and paid social media campaigns, and other digital campaigns Manage the website CMS, optimising SEO; ensuring content is up to date; has a consistent tone of voice; user journey is clear and performance of content is measured against clear KPIs Plan and coordinate a schedule of activity across The Sound Reserves social media channels in line with marketing and brand objectives, responding to comments and messages Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimise results Design and copy Create copy and content for website, newsletters, social media, press releases, articles and reports, including audio\/visual content Coordinate and assist with production of design and print work withexternal agencies Proof-reading of all printedand online marketing materials Media Relations Support media relations, coordinating and reporting on media opportunities Build a database of relevant journalists and use a range of tools to keep them up to date Events Support the design and coordination of The Sound Reserves events programme Coordinate event marketing and promotion Maintain excellent relationships with, and provide outstanding customer service to, all stakeholders including staff, speakers, attendees, suppliers, sponsors, and industry leaders Manage events on the day including set-up and breakdown Partnerships Support the Brand and Marketing Manager to develop and maintain strategic partnerships with professionals, influencers and Sound Reserve ambassadors acrossmusic and wellbeing sectors Reporting, research and insight Stay informed of current and upcoming trends in marketing, wellbeing and music Monitor, report and analyse results to improve performance, using tools such as Google Analytics and others, so that amendmentsand improvements can be made where appropriate. The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and training as requested by your line manager and appropriate to your role Person specification Qualifications and Training Essential Educated to degree level or equivalent, ideally marketing based (eg English, marketing, journalism) A minimum of two years experience working in a marketing, communications or public relations role Excellent written communication skills: able to inspire and enthuse others and to vary the tone and use of language for different audiences Working knowledge of and experience in PPC advertising, social media advertising, Google AdWords and Google Analytics Skilled at using digital platforms and social media in a professional context and an understanding of how these contribute to integrated campaigns Awareness of impact of marketing and communications on key stakeholders Able to think creatively, deliver creative materials, research current marketing trends and input own ideas Experience of using websiteCMS and other tools such as email marketing software or survey software Previous experience in coordinating events Previous experience in creating and optimising email marketing campaigns Computer literate and confident in Microsoft Office and Google Desirable BSc\/BA in marketing, communications or related field CIM or CIPR membership Knowledge and experience of Adobe design suite (ie InDesign, Photoshop) Experience of producing audio\/visual content Communicating with others Essential Confident approach with good interpersonal skills, able to establish effective working relationships with colleagues and partners Ability to manage existing and build new relationships Collaborate well with other departments Excellent communication skills written, verbal and presentational and ability to communicate with and deliver messages and information in a clear and accessible style to different audiences Desirable Experience building relationships and working with celebrities, influencers, brand ambassadors and other high-profile individuals Personal qualities and other requirements Essential Creative, receptive to new ideas Excellent organisational and time management skills, with the ability to plan and prioritise projects and meet deadlines in a busy portfolio of work Positive, can-do attitude Enthusiastic and hard working Ethical and able to demonstrate integrity Commitment to quality Flexible outlook and adaptable approach The ability to lead in some areas of work and follow in others Desirable Knowledge of the music and\/or wellbeing sectors, a passion for music and wellbeing and ability to convey this to our audiences in a passionate way Interest in political and\/or environmental agenda How to apply To apply for this role, please submit a CV tochris. comalong with a covering letter explaining your interest in the role and how you meet the criteria. For an informal chat, please contact Chris Higgins, Brand and Marketing Manager, atchris. com
Post: Brand and Marketing Officer Reports to: Brand and Marketing Manager Scope and purpose of the role The Brand and Marketing Officer will work with the Brand and Marketing Manager and external agencies to plan, develop and implement all aspects of The Sound Reserve's marketing strategy to reach more people, build our brand and drive downloads of our app. Salary: £23,000 - £25,000 depending on skills and experience Hours: Full time, 9.30am - 5pm Monday to Friday Location: Based at our office in Banbury, Oxfordshire, with occasional travel Thank you for your interest in joining The Sound Reserve. The Sound Reserve is the music app that makes you feel better. We've created an incredible catalogue of tracks specifically designed to help people sleep, unwind, focus and meditate. We're ready to launch our revolutionary free app, we're looking for a marketing specialist to join us and help introduce our ground-breaking new brand to the world. Working as part of our small Brand and Marketing team you'll support the Brand and Marketing Manager and be involved in the full marketing mix, from early-stage messaging and customer journey work, to coordinating events and creating and reporting on successful digital campaigns. It's a varied role; every week you'll help drive app downloads with excellent social ads and build engagement on social media with exciting and imaginative content; plan and execute creative marketing activities; and build a brand that moves minds and promotes nature and wellbeing. There's exceptional creative work and big ideas, as well as technical aspects and the nitty-gritty of implementing and optimising great campaigns too. We're looking for someone with previous marketing experience who can slot right in and get going straight away. You don't need to have worked in the music or wellbeing sectors before, but we'd like you to have strong digital knowledge, and understand what makes good content and comms. This isn't a normal office job, it's a chance to help build something from the ground up and be part of something that does real good for people and the world. As a company, we practice what we preach. Every day our app will help people feel happy and positive through music and sounds from nature, and we're helping to rebuild the world's natural ecosystems while they listen. We've built our office in this image and have created a calm and relaxing place to work with table tennis, a pool table, chillout areas and of course plenty of plants! You'll be able to take advantage of numerous company benefits including free lunches and excellent development opportunities. We're a young and creative team with big plans and lots of potential. This is just the start of the journey and we're looking for someone who wants to further their career and build a future with us. So, if you're enthusiastic, energetic and creative, and want to join us, please apply today by submitting a CV along with a covering letter explaining your interest in the role and how you meet the criteria. We encourage people from a variety of backgrounds with different experiences, skills and stories to join us and develop The Sound Reserve. We look forward to hearing from you. Job description Key responsibilities Brand, messaging and reputation management Support the Brand and Marketing Manager to build and protect The Sound Reserve brand Act as a brand guardian, ensuring consistency across all internal and external comms. Build confidence and proficiency in our tone of voice and brand identity throughout the organisation Ensure all messaging fits The Sound Reserve brand and is targeted for the specific audience Assist in the coordination of thought-leadership projects and the development of strategic partnerships to position The Sound Reserve as a market leader Assist in building a storytelling culture across the organisation Marketing Support the delivery of annual marketing plans and creative promotional campaigns for The Sound Reserve app and campaigns Manage the design schedule for, and production of all printed and digital collateral Research, understand and segment The Sound Reserve's audiences in order to effectively target key demographics Digital and social media Create effective and targeted PPC and paid social media campaigns, and other digital campaigns Manage the website CMS, optimising SEO; ensuring content is up to date; has a consistent tone of voice; user journey is clear and performance of content is measured against clear KPIs Plan and coordinate a schedule of activity across The Sound Reserve's social media channels in line with marketing and brand objectives, responding to comments and messages Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimise results Design and copy Create copy and content for website, newsletters, social media, press releases, articles and reports, including audio/visual content Coordinate and assist with production of design and print work with external agencies Proof-reading of all printed and online marketing materials Media Relations Support media relations, coordinating and reporting on media opportunities Build a database of relevant journalists and use a range of tools to keep them up to date Events Support the design and coordination of The Sound Reserve's events programme Coordinate event marketing and promotion Maintain excellent relationships with, and provide outstanding customer service to, all stakeholders including staff, speakers, attendees, suppliers, sponsors, and industry leaders Manage events on the day including set-up and breakdown Partnerships Support the Brand and Marketing Manager to develop and maintain strategic partnerships with professionals, influencers and Sound Reserve ambassadors across music and wellbeing sectors Reporting, research and insight Stay informed of current and upcoming trends in marketing, wellbeing and music Monitor, report and analyse results to improve performance, using tools such as Google Analytics and others, so that amendments and improvements can be made where appropriate. The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and training as requested by your line manager and appropriate to your role Person specification Qualifications and Training Essential Educated to degree level or equivalent, ideally marketing based (eg English, marketing, journalism) A minimum of two years' experience working in a marketing, communications or public relations role Excellent written communication skills: able to inspire and enthuse others and to vary the tone and use of language for different audiences Working knowledge of and experience in PPC advertising, social media advertising, Google AdWords and Google Analytics Skilled at using digital platforms and social media in a professional context and an understanding of how these contribute to integrated campaigns Awareness of impact of marketing and communications on key stakeholders Able to think creatively, deliver creative materials, research current marketing trends and input own ideas Experience of using website CMS and other tools such as email marketing software or survey software Previous experience in coordinating events Previous experience in creating and optimising email marketing campaigns Computer literate and confident in Microsoft Office and Google Desirable BSc/BA in marketing, communications or related field CIM or CIPR membership Knowledge and experience of Adobe design suite (ie InDesign, Photoshop) Experience of producing audio/visual content Communicating with others Essential Confident approach with good interpersonal skills, able to establish effective working relationships with colleagues and partners Ability to manage existing and build new relationships Collaborate well with other departments Excellent communication skills - written, verbal and presentational and ability to communicate with and deliver messages and information in a clear and accessible style to different audiences Desirable Experience building relationships and working with celebrities, influencers, brand ambassadors and other high-profile individuals Personal qualities and other requirements Essential Creative, receptive to new ideas Excellent organisational and time management skills, with the ability to plan and prioritise projects and meet deadlines in a busy portfolio of work Positive, can-do attitude Enthusiastic and hard working Ethical and able to demonstrate integrity Commitment to quality Flexible outlook and adaptable approach The ability to lead in some areas of work and follow in others Desirable Knowledge of the music and/or wellbeing sectors, a passion for music and wellbeing and ability to convey this to our audiences in a passionate way..... click apply for full job details
Dec 05, 2021
Full time
Post: Brand and Marketing Officer Reports to: Brand and Marketing Manager Scope and purpose of the role The Brand and Marketing Officer will work with the Brand and Marketing Manager and external agencies to plan, develop and implement all aspects of The Sound Reserve's marketing strategy to reach more people, build our brand and drive downloads of our app. Salary: £23,000 - £25,000 depending on skills and experience Hours: Full time, 9.30am - 5pm Monday to Friday Location: Based at our office in Banbury, Oxfordshire, with occasional travel Thank you for your interest in joining The Sound Reserve. The Sound Reserve is the music app that makes you feel better. We've created an incredible catalogue of tracks specifically designed to help people sleep, unwind, focus and meditate. We're ready to launch our revolutionary free app, we're looking for a marketing specialist to join us and help introduce our ground-breaking new brand to the world. Working as part of our small Brand and Marketing team you'll support the Brand and Marketing Manager and be involved in the full marketing mix, from early-stage messaging and customer journey work, to coordinating events and creating and reporting on successful digital campaigns. It's a varied role; every week you'll help drive app downloads with excellent social ads and build engagement on social media with exciting and imaginative content; plan and execute creative marketing activities; and build a brand that moves minds and promotes nature and wellbeing. There's exceptional creative work and big ideas, as well as technical aspects and the nitty-gritty of implementing and optimising great campaigns too. We're looking for someone with previous marketing experience who can slot right in and get going straight away. You don't need to have worked in the music or wellbeing sectors before, but we'd like you to have strong digital knowledge, and understand what makes good content and comms. This isn't a normal office job, it's a chance to help build something from the ground up and be part of something that does real good for people and the world. As a company, we practice what we preach. Every day our app will help people feel happy and positive through music and sounds from nature, and we're helping to rebuild the world's natural ecosystems while they listen. We've built our office in this image and have created a calm and relaxing place to work with table tennis, a pool table, chillout areas and of course plenty of plants! You'll be able to take advantage of numerous company benefits including free lunches and excellent development opportunities. We're a young and creative team with big plans and lots of potential. This is just the start of the journey and we're looking for someone who wants to further their career and build a future with us. So, if you're enthusiastic, energetic and creative, and want to join us, please apply today by submitting a CV along with a covering letter explaining your interest in the role and how you meet the criteria. We encourage people from a variety of backgrounds with different experiences, skills and stories to join us and develop The Sound Reserve. We look forward to hearing from you. Job description Key responsibilities Brand, messaging and reputation management Support the Brand and Marketing Manager to build and protect The Sound Reserve brand Act as a brand guardian, ensuring consistency across all internal and external comms. Build confidence and proficiency in our tone of voice and brand identity throughout the organisation Ensure all messaging fits The Sound Reserve brand and is targeted for the specific audience Assist in the coordination of thought-leadership projects and the development of strategic partnerships to position The Sound Reserve as a market leader Assist in building a storytelling culture across the organisation Marketing Support the delivery of annual marketing plans and creative promotional campaigns for The Sound Reserve app and campaigns Manage the design schedule for, and production of all printed and digital collateral Research, understand and segment The Sound Reserve's audiences in order to effectively target key demographics Digital and social media Create effective and targeted PPC and paid social media campaigns, and other digital campaigns Manage the website CMS, optimising SEO; ensuring content is up to date; has a consistent tone of voice; user journey is clear and performance of content is measured against clear KPIs Plan and coordinate a schedule of activity across The Sound Reserve's social media channels in line with marketing and brand objectives, responding to comments and messages Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimise results Design and copy Create copy and content for website, newsletters, social media, press releases, articles and reports, including audio/visual content Coordinate and assist with production of design and print work with external agencies Proof-reading of all printed and online marketing materials Media Relations Support media relations, coordinating and reporting on media opportunities Build a database of relevant journalists and use a range of tools to keep them up to date Events Support the design and coordination of The Sound Reserve's events programme Coordinate event marketing and promotion Maintain excellent relationships with, and provide outstanding customer service to, all stakeholders including staff, speakers, attendees, suppliers, sponsors, and industry leaders Manage events on the day including set-up and breakdown Partnerships Support the Brand and Marketing Manager to develop and maintain strategic partnerships with professionals, influencers and Sound Reserve ambassadors across music and wellbeing sectors Reporting, research and insight Stay informed of current and upcoming trends in marketing, wellbeing and music Monitor, report and analyse results to improve performance, using tools such as Google Analytics and others, so that amendments and improvements can be made where appropriate. The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and training as requested by your line manager and appropriate to your role Person specification Qualifications and Training Essential Educated to degree level or equivalent, ideally marketing based (eg English, marketing, journalism) A minimum of two years' experience working in a marketing, communications or public relations role Excellent written communication skills: able to inspire and enthuse others and to vary the tone and use of language for different audiences Working knowledge of and experience in PPC advertising, social media advertising, Google AdWords and Google Analytics Skilled at using digital platforms and social media in a professional context and an understanding of how these contribute to integrated campaigns Awareness of impact of marketing and communications on key stakeholders Able to think creatively, deliver creative materials, research current marketing trends and input own ideas Experience of using website CMS and other tools such as email marketing software or survey software Previous experience in coordinating events Previous experience in creating and optimising email marketing campaigns Computer literate and confident in Microsoft Office and Google Desirable BSc/BA in marketing, communications or related field CIM or CIPR membership Knowledge and experience of Adobe design suite (ie InDesign, Photoshop) Experience of producing audio/visual content Communicating with others Essential Confident approach with good interpersonal skills, able to establish effective working relationships with colleagues and partners Ability to manage existing and build new relationships Collaborate well with other departments Excellent communication skills - written, verbal and presentational and ability to communicate with and deliver messages and information in a clear and accessible style to different audiences Desirable Experience building relationships and working with celebrities, influencers, brand ambassadors and other high-profile individuals Personal qualities and other requirements Essential Creative, receptive to new ideas Excellent organisational and time management skills, with the ability to plan and prioritise projects and meet deadlines in a busy portfolio of work Positive, can-do attitude Enthusiastic and hard working Ethical and able to demonstrate integrity Commitment to quality Flexible outlook and adaptable approach The ability to lead in some areas of work and follow in others Desirable Knowledge of the music and/or wellbeing sectors, a passion for music and wellbeing and ability to convey this to our audiences in a passionate way..... click apply for full job details
Marketing Campaigns Officer Responsible to:Marketing Manager Job purpose:Assist in the creation, coordination and implementation of all event marketing and communication campaigns at South Hill Park Arts Centre and Theatre, increasing attendance and revenue. SOUTH HILL PARK BERKSHIRES CENTRE FOR THE ARTS, BUSINESS AND COMMUNITY Located in a beautiful eighteenth century Mansion house and grounds, South Hill Park is a unique and highly regarded arts centre and theatre providing a rich mix of arts performances and activities. The venue is also the new official home for Bracknell Forest wedding ceremonies and offers a variety of opportunities for corporate or private events and hospitality such as wedding receptions, parties and conferencing. South Hill Park works in partnership with contract caterer Peas & Carrots Ltd to provide a quality in-house service. In 2019, the Mansion opened its newest function room, the Coach House a purpose built events space for all occasions. A producing and presenting venue: music, theatre, comedy and dance, South Hill Park attracts leading professional producers, artists and local groups to form an annual performing arts programme augmented by our hugely popular in-house community productions. From life drawing classes to dance master classes, there is also an extensive range of workshops in almost everything artistic. The venue boasts two theatres, music and comedy cellar, recital room, craft workshops, three visual arts exhibition spaces and a cinema. In the summer the grounds and buildings are taken over by a number of festivals and outdoor events an opportunity to enjoy popular music, Shakespeare, and childrens theatre in a beautifully restored, award-winning English garden. South Hill Park produces its own Christmas pantomime and large-scale in-house Easter, October and February productions. South Hill Park is run by an independent trust registered as a charity and is part-funded by Bracknell Forest Borough Council and Bracknell Town Council, with project support from Arts Council England and a number of trusts and foundations. South Hill Park is a creative and vibrant place to visit and work. The staff, Board of Trustees and visitors are fiercely proud of the work and activity that takes place in the Arts Centre and passionate about the role it plays within our community together we inspire and enrich lives. JOB DESCRIPTION GENERAL The sales, marketing and fundraising department consists of the: Sales and Marketing Director; Marketing Manager; Box Office and Sales Manager; Box Office Supervisor, Marketing Campaigns Officer; Marketing and Publicity Officer; Marketing Assistant; Development Manager; Development Officer; Box Office Receptionists; marketing volunteers and freelance specialists. The departments role is to develop and implement sales and marketing strategies for all aspects of South Hill Park activities in order to: meet and grow annual targets by maximising all earned income including: ticket sales, workshops\/courses, commercial revenue - such as private hires and corporate events and fundraising\/sponsorship; develop audiences\/clients and raise South Hill Parks local, regional and national profile. MAIN DUTIES AND RESPONSIBILITIES To work within set budgets, creating and managing effective and imaginative promotional campaigns for all events at South Hill Park, ensuring maximum income and attendance; To identify, develop and maintain meaningful communications with the media, arts audiences and arts groups. JOB DESCRIPTION SPECIFIC Create and manage promotional campaigns for each event at South Hill Park, including theatre, courses, cinema, visual arts and other events, and South Hill Park productions on tour (where applicable); Use a range of print, digital, PR and social media to support each campaign; Develop bespoke marketing campaigns for in-house shows especially the annual pantomime, by liaising with internal stakeholders, including the production of marketing materials and show programmes from design phase through to final print and distribution within set deadlines and to budget; Evaluate the effectiveness of each campaign to inform future decisions and campaign planning; Organise cast appearances as part of the wider marketing campaigns for in-house productions; Produce effective direct mail and e-marketing campaigns, including monthly e-newsletters and targeted e-promotions; Effectively brief and liaise with our external designer about artwork and copy deadlines; Support the implementation of South Hill Parks social media programme; Work alongside the Marketing Assistant to ensure social media engagement complements each campaign; Design and write copy for regular e-newsletters and alerts to the public and groups; liaise with the management team about copy deadlines; Work with the Marketing and Publicity Officer to monitor and evaluate South Hill Parks website and carry out regular web amends and updates to make sure it is current, correct and being most effective as a publicity and information tool; Write and issue press releases, listings and media information for all South Hill Park shows, events and activities; Develop and implement bespoke media campaigns for all in-house shows and events at South Hill Park, including organising press interviews and feature opportunities; Liaise with incoming companies\/artists on media opportunities; Organise press nights, VIP nights, photo-calls, review nights and other media events as required; Act as media spokesperson for South Hill Park within agreed guidelines; Maintain an active media contacts list for local, national and trade press; Lead on any other public relations activities as required. General Represent South Hill Park as an ambassador for the organisation at press nights, performances, meetings and events; Undertake any other duties as may be reasonably requested by the Marketing Manager; Follow and adhere to all health and safety procedures and policy. Relationships Maintain good professional relationships with: Staff, tutors, volunteers and members of the Board of South Hill Park; The officers and members of Bracknell Forest Council, Bracknell Town Council and Parish Councils; Relevant arts organisations, associations and professional bodies; All other individuals and organisations with whom South Hill Park seeks to work. CONDITIONS OF EMPLOYMENT Salary:20,000 - 22,000 per annum Normal hours:35 per week (excluding lunch breaks). Working hours 9. 30am to 5. 30pm. Some evening and weekend work may be required for which time off in lieu will be given. Holiday:29 days paid annual leave (including public and bank holidays). Pension:Enrolment into South Hill Parks workplace pension scheme. This post carries a probationary period of three months, during which time the notice period required by either party is two weeks. Subsequent to a satisfactory review, the notice period is increased to two months. TO APPLY Please complete the application and equal opportunities monitoring forms and submit by 12 noon on Monday 27 December 2021. Send completed applications to: Faye Tims, Office Manager by email via the button below. If you would like an informal discussion about the role please contact Margaretha Welsford, Sales and Marketing Director by email, PERSON SPECIFICATION Education Essential Good general education Desirable Educated to degree level Marketing qualification CIM or equivalent Skills & Knowledge Essential Creative copywriting skills An eye for effective photography and imagery Excellent IT skills including desktop publishing Effective use of digital media platforms, including; website, Mailchimp and social networking Working to set budgets Securing local and regional press coverage Creative background Excellent organisational skills when managing multiple priorities Desirable Professional marketing\/sales experience Working to and meeting financial targets Working in a multi-arts environment Implementing audience development\/marketing initiatives Building relationships with the local, regional and national media Marketing promotion stand\/exhibitions experience Personal Qualities Essential High degree of self confidence Works well under pressure Excellent attention to detail Positive nature Excellent communication skills Extremely proactive, self-motivated, resilient and versatile Works effectively in a team and independently Commercially aware Creative Adaptable in a changing environment An ability to get on with people from a wide variety of backgrounds Desirable A genuine interest in the visual and performing arts Full driving licence EQUAL OPPORTUNITIES South Hill Park aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Dec 05, 2021
Full time
Marketing Campaigns Officer Responsible to:Marketing Manager Job purpose:Assist in the creation, coordination and implementation of all event marketing and communication campaigns at South Hill Park Arts Centre and Theatre, increasing attendance and revenue. SOUTH HILL PARK BERKSHIRES CENTRE FOR THE ARTS, BUSINESS AND COMMUNITY Located in a beautiful eighteenth century Mansion house and grounds, South Hill Park is a unique and highly regarded arts centre and theatre providing a rich mix of arts performances and activities. The venue is also the new official home for Bracknell Forest wedding ceremonies and offers a variety of opportunities for corporate or private events and hospitality such as wedding receptions, parties and conferencing. South Hill Park works in partnership with contract caterer Peas & Carrots Ltd to provide a quality in-house service. In 2019, the Mansion opened its newest function room, the Coach House a purpose built events space for all occasions. A producing and presenting venue: music, theatre, comedy and dance, South Hill Park attracts leading professional producers, artists and local groups to form an annual performing arts programme augmented by our hugely popular in-house community productions. From life drawing classes to dance master classes, there is also an extensive range of workshops in almost everything artistic. The venue boasts two theatres, music and comedy cellar, recital room, craft workshops, three visual arts exhibition spaces and a cinema. In the summer the grounds and buildings are taken over by a number of festivals and outdoor events an opportunity to enjoy popular music, Shakespeare, and childrens theatre in a beautifully restored, award-winning English garden. South Hill Park produces its own Christmas pantomime and large-scale in-house Easter, October and February productions. South Hill Park is run by an independent trust registered as a charity and is part-funded by Bracknell Forest Borough Council and Bracknell Town Council, with project support from Arts Council England and a number of trusts and foundations. South Hill Park is a creative and vibrant place to visit and work. The staff, Board of Trustees and visitors are fiercely proud of the work and activity that takes place in the Arts Centre and passionate about the role it plays within our community together we inspire and enrich lives. JOB DESCRIPTION GENERAL The sales, marketing and fundraising department consists of the: Sales and Marketing Director; Marketing Manager; Box Office and Sales Manager; Box Office Supervisor, Marketing Campaigns Officer; Marketing and Publicity Officer; Marketing Assistant; Development Manager; Development Officer; Box Office Receptionists; marketing volunteers and freelance specialists. The departments role is to develop and implement sales and marketing strategies for all aspects of South Hill Park activities in order to: meet and grow annual targets by maximising all earned income including: ticket sales, workshops\/courses, commercial revenue - such as private hires and corporate events and fundraising\/sponsorship; develop audiences\/clients and raise South Hill Parks local, regional and national profile. MAIN DUTIES AND RESPONSIBILITIES To work within set budgets, creating and managing effective and imaginative promotional campaigns for all events at South Hill Park, ensuring maximum income and attendance; To identify, develop and maintain meaningful communications with the media, arts audiences and arts groups. JOB DESCRIPTION SPECIFIC Create and manage promotional campaigns for each event at South Hill Park, including theatre, courses, cinema, visual arts and other events, and South Hill Park productions on tour (where applicable); Use a range of print, digital, PR and social media to support each campaign; Develop bespoke marketing campaigns for in-house shows especially the annual pantomime, by liaising with internal stakeholders, including the production of marketing materials and show programmes from design phase through to final print and distribution within set deadlines and to budget; Evaluate the effectiveness of each campaign to inform future decisions and campaign planning; Organise cast appearances as part of the wider marketing campaigns for in-house productions; Produce effective direct mail and e-marketing campaigns, including monthly e-newsletters and targeted e-promotions; Effectively brief and liaise with our external designer about artwork and copy deadlines; Support the implementation of South Hill Parks social media programme; Work alongside the Marketing Assistant to ensure social media engagement complements each campaign; Design and write copy for regular e-newsletters and alerts to the public and groups; liaise with the management team about copy deadlines; Work with the Marketing and Publicity Officer to monitor and evaluate South Hill Parks website and carry out regular web amends and updates to make sure it is current, correct and being most effective as a publicity and information tool; Write and issue press releases, listings and media information for all South Hill Park shows, events and activities; Develop and implement bespoke media campaigns for all in-house shows and events at South Hill Park, including organising press interviews and feature opportunities; Liaise with incoming companies\/artists on media opportunities; Organise press nights, VIP nights, photo-calls, review nights and other media events as required; Act as media spokesperson for South Hill Park within agreed guidelines; Maintain an active media contacts list for local, national and trade press; Lead on any other public relations activities as required. General Represent South Hill Park as an ambassador for the organisation at press nights, performances, meetings and events; Undertake any other duties as may be reasonably requested by the Marketing Manager; Follow and adhere to all health and safety procedures and policy. Relationships Maintain good professional relationships with: Staff, tutors, volunteers and members of the Board of South Hill Park; The officers and members of Bracknell Forest Council, Bracknell Town Council and Parish Councils; Relevant arts organisations, associations and professional bodies; All other individuals and organisations with whom South Hill Park seeks to work. CONDITIONS OF EMPLOYMENT Salary:20,000 - 22,000 per annum Normal hours:35 per week (excluding lunch breaks). Working hours 9. 30am to 5. 30pm. Some evening and weekend work may be required for which time off in lieu will be given. Holiday:29 days paid annual leave (including public and bank holidays). Pension:Enrolment into South Hill Parks workplace pension scheme. This post carries a probationary period of three months, during which time the notice period required by either party is two weeks. Subsequent to a satisfactory review, the notice period is increased to two months. TO APPLY Please complete the application and equal opportunities monitoring forms and submit by 12 noon on Monday 27 December 2021. Send completed applications to: Faye Tims, Office Manager by email via the button below. If you would like an informal discussion about the role please contact Margaretha Welsford, Sales and Marketing Director by email, PERSON SPECIFICATION Education Essential Good general education Desirable Educated to degree level Marketing qualification CIM or equivalent Skills & Knowledge Essential Creative copywriting skills An eye for effective photography and imagery Excellent IT skills including desktop publishing Effective use of digital media platforms, including; website, Mailchimp and social networking Working to set budgets Securing local and regional press coverage Creative background Excellent organisational skills when managing multiple priorities Desirable Professional marketing\/sales experience Working to and meeting financial targets Working in a multi-arts environment Implementing audience development\/marketing initiatives Building relationships with the local, regional and national media Marketing promotion stand\/exhibitions experience Personal Qualities Essential High degree of self confidence Works well under pressure Excellent attention to detail Positive nature Excellent communication skills Extremely proactive, self-motivated, resilient and versatile Works effectively in a team and independently Commercially aware Creative Adaptable in a changing environment An ability to get on with people from a wide variety of backgrounds Desirable A genuine interest in the visual and performing arts Full driving licence EQUAL OPPORTUNITIES South Hill Park aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
WELLINGTON MANAGEMENT Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. We are transitioning to a hybrid work environment where both remote work and the office play a critical role. Our vision is a future where all employees are empowered to work flexibly to drive the best outcomes for our clients. Flexible work is a mindset and a core value. Our employees are encouraged to work remotely two days a week as a standard practice and will have flexibility in terms of working hours. THE POSITION The Placement Intern Programme offers an excellent entry point into the Investment Management industry, with a firm that has learning and development at the heart of its cultural values. We are seeking penultimate year students interested in an industrial placement to join our 2022 programme, which will run from June 2022 until July 2023. The successful candidates will be located in our London Office (please visit our careers page for more details on our approach to hybrid working), and will take up a year-long placement within one of the following divisions; Investment Platform - Office of the COO The global investment platform is comprised of over 475 investment professionals across five investment functions (Investment Boutiques, Investment Research, Investment Science, Investment Strategy, and Alternatives) in six global locations. This role will sit within the Business Management team of Wellington's Office of the Chief Operating Officer, which supports all business initiatives related to the Investment Platform. The COO group builds shared centres of excellence across corporate access, research services, early career investor development, knowledge management, strategic initiatives, and business management for all investors. It also drives integration and ensures Wellington's investment platform is flexible and adaptable to changing client needs and evolving markets. Investment Platform - Investment Boutiques The Investment Boutiques group is comprised of Portfolio Managers from Fixed Income, Equities and Multi-Asset across all regions. These investment professionals strive to deliver exceptional investment returns for our clients. The teams collaborate with each other and with other investors across the firm to identify opportunities and risks. The role will sit within the Global Fixed Income team, supporting on European sovereign and macroeconomic research. Investment Platform - Environmental, Social & Governance (ESG) The ESG team resides within the Investment Research function and brings in-depth ESG expertise to the investment dialogue. The team is tasked with facilitating the integration of ESG factors into investors' decision-making processes in order to achieve our clients' objectives across asset classes and geographies. They do this by producing ESG research and ratings, conducting ESG portfolio reviews with investment teams, researching and executing the firm's proxy votes, and, in coordination with other investors, engaging with companies on ESG issues for the benefit of our clients. ESG Analysts specialize by sector, which helps investors to consider common material ESG risks and opportunities across the sector, as well as the relative performance of potential investments against a relevant peer set. Sales The Sales team is part of the Client Group, which is focused on business development and relationship management with clients, consultants, and prospects globally. The group works closely with Marketing, Product and Client Servicing functions which aim to provide market leading service capabilities to a wide variety of client types. These clients are served by specialist individual teams that are designed to be able to tailor to the specific needs of each sector and geographical region. Trade Coordination The Trade Coordination team works closely with our Trading team and is primarily focused on confirmation and allocation of all trades, as well as being on-hand to preemptively address any potential trade issues. They support Traders in compiling and disseminating intraday market updates to investors, and contributing to longer term projects. The team also works closely with other departments within the firm to ensure timely, accurate and thorough support for our clients. Global Marketing Global Marketing is responsible for communicating the firm's investment capabilities, culture, and brand through our people and our content, with the objective of retaining clients and growing our business. Investment Services & Technology (InvesTech) Group The InvesTech group brings technology and operations together to deliver better, more efficient outcomes for our clients and business partners. InvesTech is comprised of Investment Implementation, Infrastructure Design, Operations, and Technology. Investment Products & Fund Strategies (IPFS) The IPFS group is a product centre of excellence with a focus across the lifecycle of our products. This includes product innovation, portfolio representation, portfolio integrity, and product delivery, increasingly through funds. The team is responsible for defining the product and vehicle strategy across asset class and geography, and works in partnership with colleagues on client and investment platforms to implement that strategy. Operational Risk The Operational Risk department is responsible for the oversight of all non-investment risk associated with the running of the firm's day-to-day business. The team works closely with all functions to assess risks that are inherent to their business as well as the controls in place to mitigate those risks. Operational Risk reports to the firm's Risk Management Committee and supports senior management in their governance role for the oversight of risk. Corporate Sustainability An internship within the global Corporate Sustainability team will provide a holistic view of the firm through the lens of Wellington's corporate sustainability strategy. It will provide the opportunity to work with Wellington employees across the firm to promote and implement our corporate sustainability strategy internally. It will also provide insight into the importance of aligning our corporate sustainability approach with Wellington's sustainable investment approach and client demand in this area. Client Service Management Client Service Management contributes to Wellington Management's mission by delivering first class client service across the full breadth of business channels and markets covered in the EMEA region. This role will work closely with the Client Service Managers and Client Analysts, and be accountable for coordinating client related activities within our Client Group. The role will also work with other functions such as Sales and Operations to ensure that we successfully deliver on the agreed upon operating and reporting requirements of each of our client relationships. Qualifications The successful candidates are likely to: Be studying towards a Bachelor's degree (or equivalent) and be eligible for a year long industrial placement in your penultimate year of study - beginning June 2022. Be proactive and have the humility and willingness to learn from and collaborate with their colleagues. Possess outstanding interpersonal and organisational skills, be resourceful, detail-oriented, and have a strong work ethic. Able to work independently, in a fast-paced and team-oriented environment, where priorities change frequently. Have strong systems skills, in particular familiarity and versatility in Microsoft Office (Outlook, Excel, Word, PowerPoint). Language skills would be advantageous but are not required. Application process Please submit your CV and a cover letter in one document. Your cover letter must address why you are interested in the Investment Management industry, and in particular what interests you about the Placement Internship programme at Wellington Management. Please note that we are only able to respond to successful applicants. Wellington Management Company, LLP is committed to providing equal employment opportunities for all qualified persons without regard to race, ethnicity, sex, sexual orientation, age, religion, nationality, ancestry or disability Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status..... click apply for full job details
Dec 04, 2021
Full time
WELLINGTON MANAGEMENT Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. We are transitioning to a hybrid work environment where both remote work and the office play a critical role. Our vision is a future where all employees are empowered to work flexibly to drive the best outcomes for our clients. Flexible work is a mindset and a core value. Our employees are encouraged to work remotely two days a week as a standard practice and will have flexibility in terms of working hours. THE POSITION The Placement Intern Programme offers an excellent entry point into the Investment Management industry, with a firm that has learning and development at the heart of its cultural values. We are seeking penultimate year students interested in an industrial placement to join our 2022 programme, which will run from June 2022 until July 2023. The successful candidates will be located in our London Office (please visit our careers page for more details on our approach to hybrid working), and will take up a year-long placement within one of the following divisions; Investment Platform - Office of the COO The global investment platform is comprised of over 475 investment professionals across five investment functions (Investment Boutiques, Investment Research, Investment Science, Investment Strategy, and Alternatives) in six global locations. This role will sit within the Business Management team of Wellington's Office of the Chief Operating Officer, which supports all business initiatives related to the Investment Platform. The COO group builds shared centres of excellence across corporate access, research services, early career investor development, knowledge management, strategic initiatives, and business management for all investors. It also drives integration and ensures Wellington's investment platform is flexible and adaptable to changing client needs and evolving markets. Investment Platform - Investment Boutiques The Investment Boutiques group is comprised of Portfolio Managers from Fixed Income, Equities and Multi-Asset across all regions. These investment professionals strive to deliver exceptional investment returns for our clients. The teams collaborate with each other and with other investors across the firm to identify opportunities and risks. The role will sit within the Global Fixed Income team, supporting on European sovereign and macroeconomic research. Investment Platform - Environmental, Social & Governance (ESG) The ESG team resides within the Investment Research function and brings in-depth ESG expertise to the investment dialogue. The team is tasked with facilitating the integration of ESG factors into investors' decision-making processes in order to achieve our clients' objectives across asset classes and geographies. They do this by producing ESG research and ratings, conducting ESG portfolio reviews with investment teams, researching and executing the firm's proxy votes, and, in coordination with other investors, engaging with companies on ESG issues for the benefit of our clients. ESG Analysts specialize by sector, which helps investors to consider common material ESG risks and opportunities across the sector, as well as the relative performance of potential investments against a relevant peer set. Sales The Sales team is part of the Client Group, which is focused on business development and relationship management with clients, consultants, and prospects globally. The group works closely with Marketing, Product and Client Servicing functions which aim to provide market leading service capabilities to a wide variety of client types. These clients are served by specialist individual teams that are designed to be able to tailor to the specific needs of each sector and geographical region. Trade Coordination The Trade Coordination team works closely with our Trading team and is primarily focused on confirmation and allocation of all trades, as well as being on-hand to preemptively address any potential trade issues. They support Traders in compiling and disseminating intraday market updates to investors, and contributing to longer term projects. The team also works closely with other departments within the firm to ensure timely, accurate and thorough support for our clients. Global Marketing Global Marketing is responsible for communicating the firm's investment capabilities, culture, and brand through our people and our content, with the objective of retaining clients and growing our business. Investment Services & Technology (InvesTech) Group The InvesTech group brings technology and operations together to deliver better, more efficient outcomes for our clients and business partners. InvesTech is comprised of Investment Implementation, Infrastructure Design, Operations, and Technology. Investment Products & Fund Strategies (IPFS) The IPFS group is a product centre of excellence with a focus across the lifecycle of our products. This includes product innovation, portfolio representation, portfolio integrity, and product delivery, increasingly through funds. The team is responsible for defining the product and vehicle strategy across asset class and geography, and works in partnership with colleagues on client and investment platforms to implement that strategy. Operational Risk The Operational Risk department is responsible for the oversight of all non-investment risk associated with the running of the firm's day-to-day business. The team works closely with all functions to assess risks that are inherent to their business as well as the controls in place to mitigate those risks. Operational Risk reports to the firm's Risk Management Committee and supports senior management in their governance role for the oversight of risk. Corporate Sustainability An internship within the global Corporate Sustainability team will provide a holistic view of the firm through the lens of Wellington's corporate sustainability strategy. It will provide the opportunity to work with Wellington employees across the firm to promote and implement our corporate sustainability strategy internally. It will also provide insight into the importance of aligning our corporate sustainability approach with Wellington's sustainable investment approach and client demand in this area. Client Service Management Client Service Management contributes to Wellington Management's mission by delivering first class client service across the full breadth of business channels and markets covered in the EMEA region. This role will work closely with the Client Service Managers and Client Analysts, and be accountable for coordinating client related activities within our Client Group. The role will also work with other functions such as Sales and Operations to ensure that we successfully deliver on the agreed upon operating and reporting requirements of each of our client relationships. Qualifications The successful candidates are likely to: Be studying towards a Bachelor's degree (or equivalent) and be eligible for a year long industrial placement in your penultimate year of study - beginning June 2022. Be proactive and have the humility and willingness to learn from and collaborate with their colleagues. Possess outstanding interpersonal and organisational skills, be resourceful, detail-oriented, and have a strong work ethic. Able to work independently, in a fast-paced and team-oriented environment, where priorities change frequently. Have strong systems skills, in particular familiarity and versatility in Microsoft Office (Outlook, Excel, Word, PowerPoint). Language skills would be advantageous but are not required. Application process Please submit your CV and a cover letter in one document. Your cover letter must address why you are interested in the Investment Management industry, and in particular what interests you about the Placement Internship programme at Wellington Management. Please note that we are only able to respond to successful applicants. Wellington Management Company, LLP is committed to providing equal employment opportunities for all qualified persons without regard to race, ethnicity, sex, sexual orientation, age, religion, nationality, ancestry or disability Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status..... click apply for full job details
Who we are looking for PwC has an award winning Student Recruitment team. Forming part of PwC's UK Sourcing function, the Student Recruitment team is responsible for implementing and delivering the firm's student recruitment strategy to identify, attract, select and engage the best possible talent from UK Universities and schools. We have an exciting opportunity in our London Student Recruitment Team for a Recruiting Manager (or an experienced Senior Recruitment Officer looking for a step up to Manager). The role holder will take lead in providing an expert recruitment service to one of the firm's Lines of Service in London. This will include being accountable for achieving recruitment targets and advising on recruitment strategy across graduate and school hires. As Manager, you will oversee the operations process for all hires into the London Line of Service - partnering with our HC Customer Services team to ensure pipelines are managed efficiently and candidates have a positive experience during our recruitment process. You will also represent the firm at campus and attraction events which may require travel. Additionally, you will lead your team and clients through our technology transformation of student recruitment processes, ensuring the implementation of our immersive recruitment experience continues to give both our stakeholders and candidates that exceptional PwC experience. Requirements Responsibilities Build and sustain relationships within the Line of Service contacts, Operations, Resourcing, Professional Qualifications and Human Capital (HC) leadership to understand and inform annual student recruitment needs. Ensure the business recruitment needs are appropriately reflected in marketing collateral including definition and agreement of selling messages. Planning the strategy and running marketing activities to stimulate candidate flow. Organisation / attendance at attraction events including presentations, careers fairs, conversion events and other ad-hoc events. Ensure student recruitment targets are agreed and delivered upon. Regular management reporting to your key business stakeholders on progress against targets and agreement and coordination of corrective marketing where appropriate. Resolve complex problems and escalate as appropriate, whilst mitigating legal, financial and reputational risk. Support on delivery of elements of the recruitment process, such as assessment day hosting and assessing. Securing and maintaining buy-in and commitment from key stakeholders in the business to new and existing student recruitment initiatives. Work in partnership with internal teams to ensure a seamless recruitment and on-boarding experience for our candidates. Deliver and effective keep warm strategy. Manage and support the development of recruitment officers and seasonal resource Maintain responsibility of the Onboarding process. Involvement in adhoc recruitment projects. Manage officer and seasonal resource - as a line manager and career coach - responsible for supporting them with their performance objectives and personal development goals. Act as a role model to both your team and the wider student recruitment team. Ensure your team are resourced and well positioned to deliver on their roles and responsibilities. The Individual Detailed understanding of student recruitment and the student recruitment market and an ability to demonstrate that your specialist knowledge is kept up to date. Experience of graduate and/or school leaver recruitment as a Manager or Senior Recruitment Officer, with a good knowledge of the higher education marketplace, ideally having gained experience within the professional services sector. Experience in leading student recruitment programmes. Experience in managing teams and budgets. Understanding of selection tools and techniques as well as experience assessing / interviewing candidates. Awareness and understanding of the end to end recruitment process, including the implication of key employment legislation and pre-employment vetting, application handling and regulatory issues. Proactive and strong interpersonal skills, with the ability to work cohesively in a team. Ability to think creatively on candidate attraction techniques and have an enthusiasm for direct sourcing on campus. Strong stakeholder management skills, including the proven ability to quickly build effective personal networks with clients and peers. Experience of operating in a high volume HC Services environment. Comfortable operating in a virtual environment. Strong negotiator, with the ability to influence both externally and internally. Ability to manage time and priorities to meet objectives and deadlines. Calm under pressure, you will be resilient and solutions driven, with a proven ability to identify and resolve key issues while managing risk. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
Dec 01, 2021
Full time
Who we are looking for PwC has an award winning Student Recruitment team. Forming part of PwC's UK Sourcing function, the Student Recruitment team is responsible for implementing and delivering the firm's student recruitment strategy to identify, attract, select and engage the best possible talent from UK Universities and schools. We have an exciting opportunity in our London Student Recruitment Team for a Recruiting Manager (or an experienced Senior Recruitment Officer looking for a step up to Manager). The role holder will take lead in providing an expert recruitment service to one of the firm's Lines of Service in London. This will include being accountable for achieving recruitment targets and advising on recruitment strategy across graduate and school hires. As Manager, you will oversee the operations process for all hires into the London Line of Service - partnering with our HC Customer Services team to ensure pipelines are managed efficiently and candidates have a positive experience during our recruitment process. You will also represent the firm at campus and attraction events which may require travel. Additionally, you will lead your team and clients through our technology transformation of student recruitment processes, ensuring the implementation of our immersive recruitment experience continues to give both our stakeholders and candidates that exceptional PwC experience. Requirements Responsibilities Build and sustain relationships within the Line of Service contacts, Operations, Resourcing, Professional Qualifications and Human Capital (HC) leadership to understand and inform annual student recruitment needs. Ensure the business recruitment needs are appropriately reflected in marketing collateral including definition and agreement of selling messages. Planning the strategy and running marketing activities to stimulate candidate flow. Organisation / attendance at attraction events including presentations, careers fairs, conversion events and other ad-hoc events. Ensure student recruitment targets are agreed and delivered upon. Regular management reporting to your key business stakeholders on progress against targets and agreement and coordination of corrective marketing where appropriate. Resolve complex problems and escalate as appropriate, whilst mitigating legal, financial and reputational risk. Support on delivery of elements of the recruitment process, such as assessment day hosting and assessing. Securing and maintaining buy-in and commitment from key stakeholders in the business to new and existing student recruitment initiatives. Work in partnership with internal teams to ensure a seamless recruitment and on-boarding experience for our candidates. Deliver and effective keep warm strategy. Manage and support the development of recruitment officers and seasonal resource Maintain responsibility of the Onboarding process. Involvement in adhoc recruitment projects. Manage officer and seasonal resource - as a line manager and career coach - responsible for supporting them with their performance objectives and personal development goals. Act as a role model to both your team and the wider student recruitment team. Ensure your team are resourced and well positioned to deliver on their roles and responsibilities. The Individual Detailed understanding of student recruitment and the student recruitment market and an ability to demonstrate that your specialist knowledge is kept up to date. Experience of graduate and/or school leaver recruitment as a Manager or Senior Recruitment Officer, with a good knowledge of the higher education marketplace, ideally having gained experience within the professional services sector. Experience in leading student recruitment programmes. Experience in managing teams and budgets. Understanding of selection tools and techniques as well as experience assessing / interviewing candidates. Awareness and understanding of the end to end recruitment process, including the implication of key employment legislation and pre-employment vetting, application handling and regulatory issues. Proactive and strong interpersonal skills, with the ability to work cohesively in a team. Ability to think creatively on candidate attraction techniques and have an enthusiasm for direct sourcing on campus. Strong stakeholder management skills, including the proven ability to quickly build effective personal networks with clients and peers. Experience of operating in a high volume HC Services environment. Comfortable operating in a virtual environment. Strong negotiator, with the ability to influence both externally and internally. Ability to manage time and priorities to meet objectives and deadlines. Calm under pressure, you will be resilient and solutions driven, with a proven ability to identify and resolve key issues while managing risk. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.