Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we're set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity We're seeking Senior FP&A Managers with a strong commercial mindset to join our rapidly growing team. We've grown significantly over the past 12 months as our revenue has more than doubled. As a bootstrapped profitable company, having a world-class Finance team has been a core part of our success story - as we scale our brands and services internationally in 2025, that will become even more true. As a Senior FP&A Manager at HeliosX, you'll leverage your data manipulation skills and financial acumen to deliver insights that drive business decisions. You'll excel in cross-functional collaboration, forecasting, and problem-solving while navigating ambiguity with ease. This is a unique opportunity to have a significant impact in an internationally scaling business and join a fantastic team. This is a full time, permanent role with hybrid working. You will be expected on site in our offices in Central London twice per week, with the rest of the time spent working from home. What you'll do Execute the core foundations of an FP&A function including: budgeting; sensitivity/scenario analysis; reforecasting; reporting for management; and department leads for partnered areas of the business Own and understand the key drivers in the P&L for budgeting and forecasting in partnered areas, keeping the business to account where variances arise Evaluation of business projects to support opportunity identification and prioritisation of resources Identify and assess commercial opportunities and risks, challenging perspectives through data led insight Maintain an appreciation of applicable industry and economic trends to pre-empt how they may impact our business Collaborate with the Data analytics team to streamline and inform your reporting and analysis Build strong supportive relationships with budget holders and senior managers Be an excellent business partner dealing with financial queries, providing advice and counsel Curate great relationships with finance and non-finance stakeholders What you'll bring to HeliosX 4+ years working in a commercial finance or consulting environment ACCA, ACA or CIMA qualified (or equivalent) Strong data literacy and manipulation skills, comfortable working with DB tables and data tools Proven track record of cross functional collaboration and project delivery Demonstrated ability in forecasting and quantitative problem-solving, with the ability to communicate candidly and translate data into insight Comfortable navigating ambiguity, and self-motivated to deliver autonomously Experience of working with an online D2C business model preferred Good functional understanding of financial and BI systems and tools Excellent people skills, you're great at stakeholder management and mentoring team members Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Feb 12, 2025
Full time
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we're set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity We're seeking Senior FP&A Managers with a strong commercial mindset to join our rapidly growing team. We've grown significantly over the past 12 months as our revenue has more than doubled. As a bootstrapped profitable company, having a world-class Finance team has been a core part of our success story - as we scale our brands and services internationally in 2025, that will become even more true. As a Senior FP&A Manager at HeliosX, you'll leverage your data manipulation skills and financial acumen to deliver insights that drive business decisions. You'll excel in cross-functional collaboration, forecasting, and problem-solving while navigating ambiguity with ease. This is a unique opportunity to have a significant impact in an internationally scaling business and join a fantastic team. This is a full time, permanent role with hybrid working. You will be expected on site in our offices in Central London twice per week, with the rest of the time spent working from home. What you'll do Execute the core foundations of an FP&A function including: budgeting; sensitivity/scenario analysis; reforecasting; reporting for management; and department leads for partnered areas of the business Own and understand the key drivers in the P&L for budgeting and forecasting in partnered areas, keeping the business to account where variances arise Evaluation of business projects to support opportunity identification and prioritisation of resources Identify and assess commercial opportunities and risks, challenging perspectives through data led insight Maintain an appreciation of applicable industry and economic trends to pre-empt how they may impact our business Collaborate with the Data analytics team to streamline and inform your reporting and analysis Build strong supportive relationships with budget holders and senior managers Be an excellent business partner dealing with financial queries, providing advice and counsel Curate great relationships with finance and non-finance stakeholders What you'll bring to HeliosX 4+ years working in a commercial finance or consulting environment ACCA, ACA or CIMA qualified (or equivalent) Strong data literacy and manipulation skills, comfortable working with DB tables and data tools Proven track record of cross functional collaboration and project delivery Demonstrated ability in forecasting and quantitative problem-solving, with the ability to communicate candidly and translate data into insight Comfortable navigating ambiguity, and self-motivated to deliver autonomously Experience of working with an online D2C business model preferred Good functional understanding of financial and BI systems and tools Excellent people skills, you're great at stakeholder management and mentoring team members Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Description The Job The role of a Penrose Health Lead GP is to work with our whole team to deliver the best healthcare to our patients. This is an excellent opportunity for an established GP to step up into a leadership role and develop management skills both of people and of the clinical aspects of a GP practice. We're a leading group of practices within South-East London and we pride ourselves on innovating and improving care. Our Central Management Team has a broad range and depth of experience and we'll be able to support you to develop into a Lead within the group. Details Location: There are opportunities at several locations in South East London Hours: Ideally looking for 6 sessions. Although specific time will be allocated to allow this role to be executed, we would expect the duties of the role to be discharged across the breadth of hours worked. Salary: up to £13000.00 per session equivalent Lead GPs will be responsible for Providing clinical leadership to the whole team within the practice Line management of relevant staff in the practice Working closely with the CMT ensure the practice is safe, efficient and effective Continued work under the normal clinical GP role What do you need? Experienced GP with >2 years post-qualification Leadership skills - able to lead, manage, organise and motivate the team Best-in-class interpersonal and communication skills Efficient and effective worker who understands the business Flexible and a good team worker to enable the best outcomes Organised and able to maintain a balance between speed and accuracy High levels of clinical effectiveness - experience with AHPs desirable Passionate about delivering the highest quality of care to our patients GMC registered with a licence to practice + on the performers list Comfortable with EMIS and clinical tools including T-Quest, Pathlinks etc. Why join our team? We support our GPs with a broad team of AHPs including Nursing, Paramedics, Pharmacists, Mental Health Nurses and International Medical Graduates This multidisciplinary team reduces your workload in a number of ways: Minimal on-call / duty work Far fewer home visits Fewer minor illnesses Support with complex mental health patients Much lower repeat prescription workload Dramatically reduced clinical admin work We have group-wide Clinical Leads who can support you and your development We pride ourselves on the strength of our practice teams - their camaraderie will make you feel like you're part of a family Strong back office support from our dedicated HR, IT, Data, Complaints teams Opportunity to take on greater leadership roles in the future Our GP package Our clinicians are our most valuable resource, so we have a market leading package available to Salaried GPs: comprised of: Base salary at competitive rates Relocation reimbursement available if needed Indemnity top-up over and above state indemnity scheme NHS Pension scheme & Now Pension scheme available 6 weeks paid annual leave Paid sick leave, paid study leave, paid maternity leave Reimbursement for appraisal toolkit Contract based on BMA model contract About Penrose Health Penrose Health London is a brand that is dedicated to providing the best healthcare services to its patients. Our mission is to deliver top-quality care to all of our patients, and we strive to achieve this through various means. Firstly, we have created a highly skilled team of dedicated clinicians and non-clinicians who are available to look after our entire patient population. We also prioritize the establishment of a large, diverse, and permanent workforce within a healthy working environment, ensuring stability, growth, and continuity of care. We work closely with our partners at the CCG, Federations, and neighboring practices to ensure that our patients have access to a full range of essential and additional services. Moreover, we prioritize efficiency and effectiveness through the implementation of robust systems and processes. Our focus on maintaining strong governance ensures consistently high clinical standards across the board. We are proud to serve over 70,000 patients across 8 sites in South East London with the help of our dedicated team of over 170 employees. Our commitment to excellence is reflected in our Good rating by the Care Quality Commission and our high ratings on both NHS.UK and Google. Visit us at our conveniently located headquarters at 3 Kingfisher Square, London, England, SE8 5DA, United Kingdom, or reach out to us at . We value your privacy and adhere to the GDPR guidelines. Learn more about our career opportunities and our commitment to privacy through our website. Discover the Penrose Health experience today! Copyright Penrose Health 2021. Hours of operation can be found on our website.
Feb 12, 2025
Full time
Description The Job The role of a Penrose Health Lead GP is to work with our whole team to deliver the best healthcare to our patients. This is an excellent opportunity for an established GP to step up into a leadership role and develop management skills both of people and of the clinical aspects of a GP practice. We're a leading group of practices within South-East London and we pride ourselves on innovating and improving care. Our Central Management Team has a broad range and depth of experience and we'll be able to support you to develop into a Lead within the group. Details Location: There are opportunities at several locations in South East London Hours: Ideally looking for 6 sessions. Although specific time will be allocated to allow this role to be executed, we would expect the duties of the role to be discharged across the breadth of hours worked. Salary: up to £13000.00 per session equivalent Lead GPs will be responsible for Providing clinical leadership to the whole team within the practice Line management of relevant staff in the practice Working closely with the CMT ensure the practice is safe, efficient and effective Continued work under the normal clinical GP role What do you need? Experienced GP with >2 years post-qualification Leadership skills - able to lead, manage, organise and motivate the team Best-in-class interpersonal and communication skills Efficient and effective worker who understands the business Flexible and a good team worker to enable the best outcomes Organised and able to maintain a balance between speed and accuracy High levels of clinical effectiveness - experience with AHPs desirable Passionate about delivering the highest quality of care to our patients GMC registered with a licence to practice + on the performers list Comfortable with EMIS and clinical tools including T-Quest, Pathlinks etc. Why join our team? We support our GPs with a broad team of AHPs including Nursing, Paramedics, Pharmacists, Mental Health Nurses and International Medical Graduates This multidisciplinary team reduces your workload in a number of ways: Minimal on-call / duty work Far fewer home visits Fewer minor illnesses Support with complex mental health patients Much lower repeat prescription workload Dramatically reduced clinical admin work We have group-wide Clinical Leads who can support you and your development We pride ourselves on the strength of our practice teams - their camaraderie will make you feel like you're part of a family Strong back office support from our dedicated HR, IT, Data, Complaints teams Opportunity to take on greater leadership roles in the future Our GP package Our clinicians are our most valuable resource, so we have a market leading package available to Salaried GPs: comprised of: Base salary at competitive rates Relocation reimbursement available if needed Indemnity top-up over and above state indemnity scheme NHS Pension scheme & Now Pension scheme available 6 weeks paid annual leave Paid sick leave, paid study leave, paid maternity leave Reimbursement for appraisal toolkit Contract based on BMA model contract About Penrose Health Penrose Health London is a brand that is dedicated to providing the best healthcare services to its patients. Our mission is to deliver top-quality care to all of our patients, and we strive to achieve this through various means. Firstly, we have created a highly skilled team of dedicated clinicians and non-clinicians who are available to look after our entire patient population. We also prioritize the establishment of a large, diverse, and permanent workforce within a healthy working environment, ensuring stability, growth, and continuity of care. We work closely with our partners at the CCG, Federations, and neighboring practices to ensure that our patients have access to a full range of essential and additional services. Moreover, we prioritize efficiency and effectiveness through the implementation of robust systems and processes. Our focus on maintaining strong governance ensures consistently high clinical standards across the board. We are proud to serve over 70,000 patients across 8 sites in South East London with the help of our dedicated team of over 170 employees. Our commitment to excellence is reflected in our Good rating by the Care Quality Commission and our high ratings on both NHS.UK and Google. Visit us at our conveniently located headquarters at 3 Kingfisher Square, London, England, SE8 5DA, United Kingdom, or reach out to us at . We value your privacy and adhere to the GDPR guidelines. Learn more about our career opportunities and our commitment to privacy through our website. Discover the Penrose Health experience today! Copyright Penrose Health 2021. Hours of operation can be found on our website.
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
We are looking to expand our clinical team with the recruitment of a Salaried GP. As a training practice, we would be happy to welcome a newly qualified GP to our team and support you on your journey, whether this is full-time in General practice or part of a portfolio career. Number of sessions and salary are open to discussion depending on requirements and experience. We are happy to be flexible with working hours to fit in with other commitments. We would also welcome applications from those who wish to consider partnership options in the future. Main duties of the job To work within the clinical team, manage a caseload, and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. To work within the multi-disciplinary team to ensure that patient care is carried out to the highest standards. To carry out duties in a professional manner and adhere to all Atrium Health Centre protocols, policies, and guidelines at all times. About us Located in the heart of Thomas Hardy's historic Dorchester, surrounded by stunning landscapes, peaceful villages, and vibrant towns, the Atrium Health Centre is a three-partner, 7000 patient GP practice with a main surgery in Dorchester and a rural branch in the village of Crossways. We are a friendly bunch who recognize the importance of getting the work/life balance right. Our close-knit clinical team embraces working together to get problems sorted. We employ a clinical pharmacist to help with medicines management and paramedics for our home visits. Our doctors have embraced telemedicine, video calls, and eConsults. We have recently changed to an eConsult first appointment system where all requests for a GP appointment are received via eConsult and triaged by a GP to ensure the most appropriate signposting for the patient. Our branch surgery Crossways is a dispensing practice nestled in a growing village, a 10-minute drive southeast of Dorchester. It is staffed by an experienced team and offers the rewarding continuity of care a smaller surgery can bring. By picking us, you'll be joining a young partnership with forward-thinking GPs who are not afraid to push the boundaries of their business, whilst always looking for new ways to improve care for their patients. Job responsibilities Clinical Responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing prescriptions (repeat & acute paper & electronic) and dealing with queries, paperwork, results, and correspondence in a timely fashion. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. In consultation with patients and in line with current Practice disease management protocols, developing care plans for health and documenting on the patient record; coding as appropriate. Providing counselling and health education. Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. Recording clear and contemporaneous consultation notes to agreed standards on SystmOne. Collecting and entering coding data for audit purposes, for example, Practice QoF details and LESDES requirements and participate in the responsibilities for these. Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible). Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate. Provide Duty Doctor support to the administrative and clinical teams when required to do so. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other Responsibilities within the Organisation: Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety. A commitment to life-long learning and audit to ensure evidence-based best practice. Contributing to evaluation/audit and clinical standard setting within the organisation. Contributing to the development of computer-based patient records. Contributing to the summarising of patient records and Read-Coding patient data. Attending training and events organised by the Practice or other agencies, where appropriate, including mandatory internal and external training. Adhere to and follow all policies and protocols as listed in the Staff Handbook and contract. Follow all Practice Health and Safety guidelines and policies and inform the H&S lead of any infringements. Person Specification Willingness to share and collaborate across the entire primary health team. Ability to develop and maintain effective working relationships with multi-disciplinary teams. Ability to work flexibly. Ability to recognize own limitations and act upon them appropriately. Willingness to learn new skills and to problem-solve on a daily basis. An understanding, acceptance, and adherence to the need for strict confidentiality. Neat and Tidy Appearance. Good Level of Spoken English. Ability to input to strategic and practice development requirements. Involvement in ICB. Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner. Experience Chronic disease management. Primary prevention & screening services. Clinical Governance. Delivery of QoF targets. Self-audit and reflection. Organised and efficient in record keeping and completion of paperwork. Time management; being able to prioritise work and work under pressure. Good People Skills. Keyboard Skills. Adaptability to change. Service Development. SystmOne Web Clinical system. Qualifications Fully qualified GP with GMC registration. Annual appraisal and revalidation (when appropriate). General practice (Vocational Training Scheme) trained. On medical performers list. Enhanced DBS check. UK driving licence. Current CPR certificate. UK work permit (if required). Evidence of continued professional development. LTC training (Diabetic, Asthma, COPD, CHD, CKD). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 12, 2025
Full time
We are looking to expand our clinical team with the recruitment of a Salaried GP. As a training practice, we would be happy to welcome a newly qualified GP to our team and support you on your journey, whether this is full-time in General practice or part of a portfolio career. Number of sessions and salary are open to discussion depending on requirements and experience. We are happy to be flexible with working hours to fit in with other commitments. We would also welcome applications from those who wish to consider partnership options in the future. Main duties of the job To work within the clinical team, manage a caseload, and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. To work within the multi-disciplinary team to ensure that patient care is carried out to the highest standards. To carry out duties in a professional manner and adhere to all Atrium Health Centre protocols, policies, and guidelines at all times. About us Located in the heart of Thomas Hardy's historic Dorchester, surrounded by stunning landscapes, peaceful villages, and vibrant towns, the Atrium Health Centre is a three-partner, 7000 patient GP practice with a main surgery in Dorchester and a rural branch in the village of Crossways. We are a friendly bunch who recognize the importance of getting the work/life balance right. Our close-knit clinical team embraces working together to get problems sorted. We employ a clinical pharmacist to help with medicines management and paramedics for our home visits. Our doctors have embraced telemedicine, video calls, and eConsults. We have recently changed to an eConsult first appointment system where all requests for a GP appointment are received via eConsult and triaged by a GP to ensure the most appropriate signposting for the patient. Our branch surgery Crossways is a dispensing practice nestled in a growing village, a 10-minute drive southeast of Dorchester. It is staffed by an experienced team and offers the rewarding continuity of care a smaller surgery can bring. By picking us, you'll be joining a young partnership with forward-thinking GPs who are not afraid to push the boundaries of their business, whilst always looking for new ways to improve care for their patients. Job responsibilities Clinical Responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing prescriptions (repeat & acute paper & electronic) and dealing with queries, paperwork, results, and correspondence in a timely fashion. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. In consultation with patients and in line with current Practice disease management protocols, developing care plans for health and documenting on the patient record; coding as appropriate. Providing counselling and health education. Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. Recording clear and contemporaneous consultation notes to agreed standards on SystmOne. Collecting and entering coding data for audit purposes, for example, Practice QoF details and LESDES requirements and participate in the responsibilities for these. Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible). Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate. Provide Duty Doctor support to the administrative and clinical teams when required to do so. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other Responsibilities within the Organisation: Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety. A commitment to life-long learning and audit to ensure evidence-based best practice. Contributing to evaluation/audit and clinical standard setting within the organisation. Contributing to the development of computer-based patient records. Contributing to the summarising of patient records and Read-Coding patient data. Attending training and events organised by the Practice or other agencies, where appropriate, including mandatory internal and external training. Adhere to and follow all policies and protocols as listed in the Staff Handbook and contract. Follow all Practice Health and Safety guidelines and policies and inform the H&S lead of any infringements. Person Specification Willingness to share and collaborate across the entire primary health team. Ability to develop and maintain effective working relationships with multi-disciplinary teams. Ability to work flexibly. Ability to recognize own limitations and act upon them appropriately. Willingness to learn new skills and to problem-solve on a daily basis. An understanding, acceptance, and adherence to the need for strict confidentiality. Neat and Tidy Appearance. Good Level of Spoken English. Ability to input to strategic and practice development requirements. Involvement in ICB. Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner. Experience Chronic disease management. Primary prevention & screening services. Clinical Governance. Delivery of QoF targets. Self-audit and reflection. Organised and efficient in record keeping and completion of paperwork. Time management; being able to prioritise work and work under pressure. Good People Skills. Keyboard Skills. Adaptability to change. Service Development. SystmOne Web Clinical system. Qualifications Fully qualified GP with GMC registration. Annual appraisal and revalidation (when appropriate). General practice (Vocational Training Scheme) trained. On medical performers list. Enhanced DBS check. UK driving licence. Current CPR certificate. UK work permit (if required). Evidence of continued professional development. LTC training (Diabetic, Asthma, COPD, CHD, CKD). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job role - ICU Pharmacist - Band 7/8a Job Reference: AR/11/02/25/2/2 Rates: £30-37ph (depending on experience) Location: Private Hospital, West London We are currently searching for an experienced ICU Pharmacist to join a private hospital based in West London. If you re looking for a role where you can make a real impact in a supportive and dynamic environment, this could be the perfect fit for you! Job Details: Start Date: ASAP - Feb 2025 End Date: Estimated May 2025 (Very likely to continue, depending on service requirements) Working Hours: Monday to Friday, full time (09:00 to 17:30) Location: Private Hospital, West London Band: 7 or Band 8+ (Subject to CV review) Key Skills & Experience Required: Hospital experience is essential Prior ICU experience is required Ability to manage ICU areas and provide expert pharmaceutical care Key Tasks & Responsibilities: Deliver clinical pharmacy services to the Adult ITU and support other areas such as surgery when needed. Use your specialist pharmacy knowledge to manage, monitor, and review drug therapies for patients. Provide a comprehensive pharmaceutical service including prescription monitoring, drug information, evidence-based practice, and patient counselling. Promote pharmacy s active involvement within the multidisciplinary team. Participate in ward rounds, influence prescribers, and recommend appropriate treatment changes. Assist with monitoring and implementing drug clinical guidelines and policies. Coordinate all aspects of pharmacy input to adult intensive care prescribing. Benefits of working with Hunter Gatherer AHP: Quick & simple online registration Be part of a network of like-minded locums who are passionate about patient care Receive regular, reliable payments Professional representation by AHP sector experts who truly understand your needs Long-term relationships built on trust and understanding Access to the best roles nationwide Free up your time with us handling business development and marketing for you Receive valuable market knowledge, advice, and insights into current opportunities Exclusive access to Hunter AHP events and discounted CPD opportunities Outstanding customer service, always putting you first How to Apply: If this sounds like the ideal role for you, get in touch with me, Alfie Rowett, today: Phone: (phone number removed) Email: (url removed) Not available for this role? You could still earn £250 for recommending a friend or colleague to us (qualifying period applies). About Hunter Gatherer AHP: Hunter Gatherer AHP is a top UK recruitment agency for Allied Health Professionals. We are here to listen, understand, and support your career goals. With a reputation for exceptional service, leading pay rates, and multiple pay runs every week, we make sure you're never left waiting. We re also one of the UK s top 10 Best Small Companies to Work For with a 4.7 Google rating, so you can trust us to be by your side every step of the way. If you're ready to take the next step in your career, don t hesitate to reach out!
Feb 11, 2025
Contractor
Job role - ICU Pharmacist - Band 7/8a Job Reference: AR/11/02/25/2/2 Rates: £30-37ph (depending on experience) Location: Private Hospital, West London We are currently searching for an experienced ICU Pharmacist to join a private hospital based in West London. If you re looking for a role where you can make a real impact in a supportive and dynamic environment, this could be the perfect fit for you! Job Details: Start Date: ASAP - Feb 2025 End Date: Estimated May 2025 (Very likely to continue, depending on service requirements) Working Hours: Monday to Friday, full time (09:00 to 17:30) Location: Private Hospital, West London Band: 7 or Band 8+ (Subject to CV review) Key Skills & Experience Required: Hospital experience is essential Prior ICU experience is required Ability to manage ICU areas and provide expert pharmaceutical care Key Tasks & Responsibilities: Deliver clinical pharmacy services to the Adult ITU and support other areas such as surgery when needed. Use your specialist pharmacy knowledge to manage, monitor, and review drug therapies for patients. Provide a comprehensive pharmaceutical service including prescription monitoring, drug information, evidence-based practice, and patient counselling. Promote pharmacy s active involvement within the multidisciplinary team. Participate in ward rounds, influence prescribers, and recommend appropriate treatment changes. Assist with monitoring and implementing drug clinical guidelines and policies. Coordinate all aspects of pharmacy input to adult intensive care prescribing. Benefits of working with Hunter Gatherer AHP: Quick & simple online registration Be part of a network of like-minded locums who are passionate about patient care Receive regular, reliable payments Professional representation by AHP sector experts who truly understand your needs Long-term relationships built on trust and understanding Access to the best roles nationwide Free up your time with us handling business development and marketing for you Receive valuable market knowledge, advice, and insights into current opportunities Exclusive access to Hunter AHP events and discounted CPD opportunities Outstanding customer service, always putting you first How to Apply: If this sounds like the ideal role for you, get in touch with me, Alfie Rowett, today: Phone: (phone number removed) Email: (url removed) Not available for this role? You could still earn £250 for recommending a friend or colleague to us (qualifying period applies). About Hunter Gatherer AHP: Hunter Gatherer AHP is a top UK recruitment agency for Allied Health Professionals. We are here to listen, understand, and support your career goals. With a reputation for exceptional service, leading pay rates, and multiple pay runs every week, we make sure you're never left waiting. We re also one of the UK s top 10 Best Small Companies to Work For with a 4.7 Google rating, so you can trust us to be by your side every step of the way. If you're ready to take the next step in your career, don t hesitate to reach out!
Wellbeing Counsellor (phone number removed) FTE Including one weekend shift Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Desirable Skills and Competencies: Accredited with the BACP or eligible for the accreditation process EAP experience Experience of working within a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to 70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription 47589LS2R10 INDMANS
Feb 11, 2025
Full time
Wellbeing Counsellor (phone number removed) FTE Including one weekend shift Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Desirable Skills and Competencies: Accredited with the BACP or eligible for the accreditation process EAP experience Experience of working within a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to 70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription 47589LS2R10 INDMANS
The following content displays a map of the jobs location - Church House, Great Smith Street, London Chief Executive Officer, The Church Commissioners for England Vacancy Reference cofe/TP/89775/7992 Number of Positions: 1 Contract Type: Employee Permanent Working Hours: 35 Location: Church House, Great Smith Street, London Closing Date: 07/02/2025 Vacancy Category: Business Unit: National Church Institutions (NCIs) Organizational Unit: CofE Central Services Introduction About the Church Commissioners The Church Commissioners for England is a statutory endowed charity managing over £10 billion of historic assets for the Church of England. It has representatives of Church and State on its governing body and is answerable to Parliament and the General Synod of the Church of England, as well as the Charity Commission. Financial returns are used to support the mission and ministry of the Church of England. In addition to managing the investment fund, the Church Commissioners supports the Church's mission, ministry and heritage by providing funding, sound frameworks, and expert advice in support of England's dioceses, parishes and cathedrals, its church buildings and Bishops' ministry. The Role This truly unique and impactful role is an outstanding opportunity for a credible leader with the passion and experience to lead one of the largest distributors of charitable funds in the UK - a commercial role which will balance exceptional governance, risk management and ethical oversight. The CEO is responsible for strategic leadership of the Church Commissioners and oversight of the work of its operational teams. The CEO supports the Church Estates Commissioners in strategic policy and prioritisation of effort and in outward-facing communication to the wider Church and beyond about how the Church Commissioners are delivering their support for the Church of England's mission. The post holder will be accountable to the Commissioners' Board and to Parliament for performance of - and innovation within - the various financial and other functions. This appointment comes at a critical time for the Church Commissioners as it prepares to implement a number of changes in response to the national church governance review. The CEO will play a critical role in this transition and then in shaping and implementing a vision for the "new" Church Commissioners, which will have an increased focus on oversight of the Church's historic endowment to deliver excellent, ethical investment returns, providing the maximum sustainable funding support to the Church of England. Candidate Profile The successful candidate will be a proven strategic and relational leader who will inspire, sustain and represent the Church Commissioners across public forums and within a complex network of internal and external senior stakeholders. The role calls for a practising Christian (any Christian denomination will be considered) with empathy for the Church's mission. If you can demonstrate a track record of senior leadership across complex organisational structures and across a range of internal and external stakeholders and bring the confidence, credibility and resilience to lead an organisation that sits at the intersection of Church, State and financial markets, we would love to hear from you. Please see the full job description and for further information on how to apply, please contact for more information or a confidential conversation before 7 th February 2025. Please refer to the Job pack for more information about the role and person specification. What we offer 30 days annual leave plus eight bank holidays three additional days. We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. ABOUT NATIONAL CHURCH INSTITUTIONS The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. Please note: You must have the right to work in the UK to be considered for the role.
Feb 11, 2025
Full time
The following content displays a map of the jobs location - Church House, Great Smith Street, London Chief Executive Officer, The Church Commissioners for England Vacancy Reference cofe/TP/89775/7992 Number of Positions: 1 Contract Type: Employee Permanent Working Hours: 35 Location: Church House, Great Smith Street, London Closing Date: 07/02/2025 Vacancy Category: Business Unit: National Church Institutions (NCIs) Organizational Unit: CofE Central Services Introduction About the Church Commissioners The Church Commissioners for England is a statutory endowed charity managing over £10 billion of historic assets for the Church of England. It has representatives of Church and State on its governing body and is answerable to Parliament and the General Synod of the Church of England, as well as the Charity Commission. Financial returns are used to support the mission and ministry of the Church of England. In addition to managing the investment fund, the Church Commissioners supports the Church's mission, ministry and heritage by providing funding, sound frameworks, and expert advice in support of England's dioceses, parishes and cathedrals, its church buildings and Bishops' ministry. The Role This truly unique and impactful role is an outstanding opportunity for a credible leader with the passion and experience to lead one of the largest distributors of charitable funds in the UK - a commercial role which will balance exceptional governance, risk management and ethical oversight. The CEO is responsible for strategic leadership of the Church Commissioners and oversight of the work of its operational teams. The CEO supports the Church Estates Commissioners in strategic policy and prioritisation of effort and in outward-facing communication to the wider Church and beyond about how the Church Commissioners are delivering their support for the Church of England's mission. The post holder will be accountable to the Commissioners' Board and to Parliament for performance of - and innovation within - the various financial and other functions. This appointment comes at a critical time for the Church Commissioners as it prepares to implement a number of changes in response to the national church governance review. The CEO will play a critical role in this transition and then in shaping and implementing a vision for the "new" Church Commissioners, which will have an increased focus on oversight of the Church's historic endowment to deliver excellent, ethical investment returns, providing the maximum sustainable funding support to the Church of England. Candidate Profile The successful candidate will be a proven strategic and relational leader who will inspire, sustain and represent the Church Commissioners across public forums and within a complex network of internal and external senior stakeholders. The role calls for a practising Christian (any Christian denomination will be considered) with empathy for the Church's mission. If you can demonstrate a track record of senior leadership across complex organisational structures and across a range of internal and external stakeholders and bring the confidence, credibility and resilience to lead an organisation that sits at the intersection of Church, State and financial markets, we would love to hear from you. Please see the full job description and for further information on how to apply, please contact for more information or a confidential conversation before 7 th February 2025. Please refer to the Job pack for more information about the role and person specification. What we offer 30 days annual leave plus eight bank holidays three additional days. We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. ABOUT NATIONAL CHURCH INSTITUTIONS The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. Please note: You must have the right to work in the UK to be considered for the role.
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (%). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity As the Head of Insights, you will lead our efforts in translating research data into actionable insights, driving strategic decision making across the company. You will be responsible for gathering and analysing customer, market, and product data to guide teams in creating impactful customer experiences and driving growth. Working closely with cross-functional leaders in Brand, Product, Medical, Analytics, Growth, and Operations teams, you'll ensure that insights align with business objectives and provide a competitive advantage to HeliosX and its brands. The Head of Insights role is critical to HeliosX's continued success after 2024 saw us triple our revenue, supporting customers all over the world. This role represents the first hire in our new Insights division, with scope to build a team, define our approach, and own the Insights roadmap across the Group. You will shape our understanding of customer segments, product categories, and markets as we scale, leading on research and insights generation across a range of key priorities and strategic initiatives. This is a full time, permanent position. You will have a hybrid working arrangement, with two days per week expected on site in our Central London offices. What you'll do Define and execute a comprehensive Insights strategy and roadmap that builds deep understanding of our customers and markets, while driving product development and revenue growth Build, lead, and develop the Insights team to scale insights delivery across the Group, supporting short and long-term business goals Lead in the delivery of insights across customer needs, attitudes, behaviours, and preferences through qualitative and quantitative methodologies (surveys, focus groups, user research, behavioural analytics, etc) Monitor market and industry trends, the competitive landscape, and emerging technologies to identify opportunities and risks, including cross-brand synergies Partner with Brand, Growth, Product, Medical, NPD and other teams to integrate customer insights into roadmaps, campaigns, new product development, and improvements in the customer journey Oversee the collection, analysis, and interpretation of complex research data sets and provide clear, actionable insights to the business; lead in the translation of insights into recommendations and strategies that drive business performance Work cross-functionally to embed insights into planning and execution across departments and initiatives; own the creation of dashboards and lead workshops/presentations to deliver insights to cross-functional stakeholders and partner with them to ensure data-driven decision making and effective prioritisation of work Analyse campaign performance and product data sets to identify areas for optimisation and innovation; lead and support in the delivery of broader research initiatives such as brand health, experimentation, customer satisfaction, and loyalty, providing insights that drive brand positioning and retention strategies Recruit, manage, and mentor the Insights team, setting objectives and performance expectations, driving their development, and delivering appraisals/feedback; effectively develop the team to increase the range of capabilities and methodologies offered to the business Act as the key point of contact in insights for the Senior Leadership team and work closely with other Analytics and research colleagues to embed a data-driven culture and to promote the use of insights across HeliosX What you'll bring to HeliosX Leadership experience within an insights function, ideally focused on healthcare, personal care, eCommerce, or related sectors Expertise across a range of qualitative and quantitative research methodologies with case studies that demonstrate the commercial impact of your work Highly data literate, with proven ability to distil insights from raw data and translate these into actionable recommendations and strategies that drive business performance Experience delivering customer and market insights projects focused on the UK, as well as international markets (ideally the US and/or Germany) Proven storytelling approach and exceptional communication skills; you can weave insights into a coherent narrative and partner effectively with senior stakeholders to embed insights and steer strategy across teams and departments Prior experience working in high-growth or performance driven environments, where initiatives are closely tied to business and customer outcomes Prior experience recruiting, leading, and developing multi discipline research and insights teams Comfort working at both the strategic (defining approach, owning the roadmap, partnering with senior leaders) and executional (delivering against briefs, analysing data, translating insights) levels Strong motivation to build and own a cross-brand, cross-market Insights function in a rapidly growing business and to drive the development of a truly insights-led culture across the Group Whilst not a requirement, experience within an insights function in a direct to consumer (DTC) business would be considered an advantage Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Feb 10, 2025
Full time
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (%). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity As the Head of Insights, you will lead our efforts in translating research data into actionable insights, driving strategic decision making across the company. You will be responsible for gathering and analysing customer, market, and product data to guide teams in creating impactful customer experiences and driving growth. Working closely with cross-functional leaders in Brand, Product, Medical, Analytics, Growth, and Operations teams, you'll ensure that insights align with business objectives and provide a competitive advantage to HeliosX and its brands. The Head of Insights role is critical to HeliosX's continued success after 2024 saw us triple our revenue, supporting customers all over the world. This role represents the first hire in our new Insights division, with scope to build a team, define our approach, and own the Insights roadmap across the Group. You will shape our understanding of customer segments, product categories, and markets as we scale, leading on research and insights generation across a range of key priorities and strategic initiatives. This is a full time, permanent position. You will have a hybrid working arrangement, with two days per week expected on site in our Central London offices. What you'll do Define and execute a comprehensive Insights strategy and roadmap that builds deep understanding of our customers and markets, while driving product development and revenue growth Build, lead, and develop the Insights team to scale insights delivery across the Group, supporting short and long-term business goals Lead in the delivery of insights across customer needs, attitudes, behaviours, and preferences through qualitative and quantitative methodologies (surveys, focus groups, user research, behavioural analytics, etc) Monitor market and industry trends, the competitive landscape, and emerging technologies to identify opportunities and risks, including cross-brand synergies Partner with Brand, Growth, Product, Medical, NPD and other teams to integrate customer insights into roadmaps, campaigns, new product development, and improvements in the customer journey Oversee the collection, analysis, and interpretation of complex research data sets and provide clear, actionable insights to the business; lead in the translation of insights into recommendations and strategies that drive business performance Work cross-functionally to embed insights into planning and execution across departments and initiatives; own the creation of dashboards and lead workshops/presentations to deliver insights to cross-functional stakeholders and partner with them to ensure data-driven decision making and effective prioritisation of work Analyse campaign performance and product data sets to identify areas for optimisation and innovation; lead and support in the delivery of broader research initiatives such as brand health, experimentation, customer satisfaction, and loyalty, providing insights that drive brand positioning and retention strategies Recruit, manage, and mentor the Insights team, setting objectives and performance expectations, driving their development, and delivering appraisals/feedback; effectively develop the team to increase the range of capabilities and methodologies offered to the business Act as the key point of contact in insights for the Senior Leadership team and work closely with other Analytics and research colleagues to embed a data-driven culture and to promote the use of insights across HeliosX What you'll bring to HeliosX Leadership experience within an insights function, ideally focused on healthcare, personal care, eCommerce, or related sectors Expertise across a range of qualitative and quantitative research methodologies with case studies that demonstrate the commercial impact of your work Highly data literate, with proven ability to distil insights from raw data and translate these into actionable recommendations and strategies that drive business performance Experience delivering customer and market insights projects focused on the UK, as well as international markets (ideally the US and/or Germany) Proven storytelling approach and exceptional communication skills; you can weave insights into a coherent narrative and partner effectively with senior stakeholders to embed insights and steer strategy across teams and departments Prior experience working in high-growth or performance driven environments, where initiatives are closely tied to business and customer outcomes Prior experience recruiting, leading, and developing multi discipline research and insights teams Comfort working at both the strategic (defining approach, owning the roadmap, partnering with senior leaders) and executional (delivering against briefs, analysing data, translating insights) levels Strong motivation to build and own a cross-brand, cross-market Insights function in a rapidly growing business and to drive the development of a truly insights-led culture across the Group Whilst not a requirement, experience within an insights function in a direct to consumer (DTC) business would be considered an advantage Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Are you passionate about providing exceptional customer service and making a difference in people's lives? We are looking for a dedicated Protection Advisor's to join our dynamic team! Search are looking to speak to experienced Protection Advisor's or sales individuals from a financial service background looking to join a leading multi-award winning insurance company. This role offers an exciting opportunity to provide exceptional customer service and advice on life insurance products. The ideal candidate will have strong financial services experience and excellent communication skills. Location: Stockport - 2 days a week in the office/3 days at home Start date: ASAP Salary - 32,000 OTE + 50,000 - Fantastic benefits package as per below What will you get in return? - Fantastic office environment - Receiving the highest quality training, support and development - Fantastic Pension Scheme - Healthy Perks: Free healthy breakfast and lunch when attending the office. - Life Assurance - Personal Health Fund: Covers expenses such as optical, dental, health assessments, chronic prescriptions, and activity tracking devices. - Health Insurance: Award-winning health insurance with benefits and activity-based rewards. - Gym Membership: Discounted gym membership. - And Much More! About the Role: The Protection Advisor role is all about understanding customer needs and providing exceptional service. This position involves advising on life products, building rapport with customers, and ensuring they make the right choices. The role includes: Key Responsibilities: Exceptional Service: Provide outstanding service and advice over the telephone to both personal and business customers. Time Management: Manage time effectively in a fast-paced environment to meet numerous customer needs. Proactive Learning: Maintain knowledge and drive personal performance with ongoing support and coaching. Regulatory Standards: Ensure compliance with FCA and internal regulatory standards for advice provision. Quality Advice: Document and analyse every conversation to provide high-quality advice. What You Need to Thrive: Experience: Previous experience with Insurance or Financial Services is essential. Communication: Confident telephone manner and strong customer engagement skills. Regulatory Knowledge: Full understanding of FCA regulatory requirements. Motivation: Highly motivated with a drive to deliver sales targets and outstanding customer outcomes. Organization: Strong organizational skills with the ability to manage time and focus to maximize productivity. Qualifications: Financial services qualifications appropriate to the role, ideally CEMAP or R05 would be an advantage How to Apply: If you are ready to take on this exciting challenge and contribute to the success, we want to hear from you! Apply now by sending your CV today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 10, 2025
Full time
Are you passionate about providing exceptional customer service and making a difference in people's lives? We are looking for a dedicated Protection Advisor's to join our dynamic team! Search are looking to speak to experienced Protection Advisor's or sales individuals from a financial service background looking to join a leading multi-award winning insurance company. This role offers an exciting opportunity to provide exceptional customer service and advice on life insurance products. The ideal candidate will have strong financial services experience and excellent communication skills. Location: Stockport - 2 days a week in the office/3 days at home Start date: ASAP Salary - 32,000 OTE + 50,000 - Fantastic benefits package as per below What will you get in return? - Fantastic office environment - Receiving the highest quality training, support and development - Fantastic Pension Scheme - Healthy Perks: Free healthy breakfast and lunch when attending the office. - Life Assurance - Personal Health Fund: Covers expenses such as optical, dental, health assessments, chronic prescriptions, and activity tracking devices. - Health Insurance: Award-winning health insurance with benefits and activity-based rewards. - Gym Membership: Discounted gym membership. - And Much More! About the Role: The Protection Advisor role is all about understanding customer needs and providing exceptional service. This position involves advising on life products, building rapport with customers, and ensuring they make the right choices. The role includes: Key Responsibilities: Exceptional Service: Provide outstanding service and advice over the telephone to both personal and business customers. Time Management: Manage time effectively in a fast-paced environment to meet numerous customer needs. Proactive Learning: Maintain knowledge and drive personal performance with ongoing support and coaching. Regulatory Standards: Ensure compliance with FCA and internal regulatory standards for advice provision. Quality Advice: Document and analyse every conversation to provide high-quality advice. What You Need to Thrive: Experience: Previous experience with Insurance or Financial Services is essential. Communication: Confident telephone manner and strong customer engagement skills. Regulatory Knowledge: Full understanding of FCA regulatory requirements. Motivation: Highly motivated with a drive to deliver sales targets and outstanding customer outcomes. Organization: Strong organizational skills with the ability to manage time and focus to maximize productivity. Qualifications: Financial services qualifications appropriate to the role, ideally CEMAP or R05 would be an advantage How to Apply: If you are ready to take on this exciting challenge and contribute to the success, we want to hear from you! Apply now by sending your CV today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
CK Group are recruiting for a Engineering Laboratory Manager, to join a biopharmaceutical company, at their site based in Cambourne, Cambridgeshire, on a contract basis for 6 months. Salary: £18.98- £31.97 per hour PAYE (inside IR35). Engineering Laboratory Manager Role: The role is to manage the R&D laboratory, workshop and stores area for a small team engineer in the development of new and existing physical consumer products. Responsibilities: Implementing improved ways of working in the maintenance, calibration, risk assessments, asset management, stores catalogue, consumables management, operating procedures, COSHH assessments, PPE, Cleanliness, training records, Waste management, and EHS. Ensuring safe working practices (COSHH/Risk Assessments) are kept up to date and followed in the laboratory, workshop, and stores for all users of the lab. Calibration and service/inspection of all laboratory and workshop equipment. Purchase of materials, fixings and fastenings, consumables, capital equipment and tools. Developing & improving the laboratory and test capability to meet future project needs. Your Background : Experience as a test or development technician for electro-mechanical products strongly desired. Experience with PCBs, Souldering. Experience in managing a lab. Company: Our client is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. They have an interdependent global manufacturing network that's committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. Location: This role is based at our clients site in Cambourne, Cambridgeshire (on-site full time). Apply: It is essential that applicants hold entitlement to work in the UK. Please quote reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.
Feb 09, 2025
Full time
CK Group are recruiting for a Engineering Laboratory Manager, to join a biopharmaceutical company, at their site based in Cambourne, Cambridgeshire, on a contract basis for 6 months. Salary: £18.98- £31.97 per hour PAYE (inside IR35). Engineering Laboratory Manager Role: The role is to manage the R&D laboratory, workshop and stores area for a small team engineer in the development of new and existing physical consumer products. Responsibilities: Implementing improved ways of working in the maintenance, calibration, risk assessments, asset management, stores catalogue, consumables management, operating procedures, COSHH assessments, PPE, Cleanliness, training records, Waste management, and EHS. Ensuring safe working practices (COSHH/Risk Assessments) are kept up to date and followed in the laboratory, workshop, and stores for all users of the lab. Calibration and service/inspection of all laboratory and workshop equipment. Purchase of materials, fixings and fastenings, consumables, capital equipment and tools. Developing & improving the laboratory and test capability to meet future project needs. Your Background : Experience as a test or development technician for electro-mechanical products strongly desired. Experience with PCBs, Souldering. Experience in managing a lab. Company: Our client is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. They have an interdependent global manufacturing network that's committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. Location: This role is based at our clients site in Cambourne, Cambridgeshire (on-site full time). Apply: It is essential that applicants hold entitlement to work in the UK. Please quote reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.
Role overview Are you a qualified Dispensing Optician interested in working with one of the UK's leading eyecare providers with premium eyewear brands such as Ray-Ban, Oakley and Prada? As a Dispensing Optician at Vision Express, you'll bring your knowledge and experience to life every day. As well as becoming an expert in working with our market-leading frames and lenses, you'll help customers with bespoke eyewear solutions and support the retail team to provide expert care. To apply for this role, you must have an approved qualification to practice as a Dispensing Optician in the UK and be registered with the General Optical Council. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Benefits •Free eyewear up to £550 annually with immediate eligibility. •On target bonuses of up to £2,832 per year. •Stretch target bonuses of up to £5,664 per year. •Family and friends discount of 75%, 50% and 25% with a free eye test. •33 days annual leave with the opportunity to buy or sell holiday. •Employee Assistance Program offering confidential support for your wellbeing. •Opportunities to get involved in the OneSight EssilorLuxottica Foundation. Some skills that will help you succeed: •Solution focused and able to understand individual eyecare needs. •Attention to detail, understanding prescriptions and maintaining records accurately. •Excellent communication and ability to support customers with their prescriptions. •Knowledge of the latest optical trends and industry regulations. •Knowledge of managing conditions such as dry eye and myopia may be beneficial. •Strong work ethic with an understanding of how your role impacts team performance. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Feb 08, 2025
Full time
Role overview Are you a qualified Dispensing Optician interested in working with one of the UK's leading eyecare providers with premium eyewear brands such as Ray-Ban, Oakley and Prada? As a Dispensing Optician at Vision Express, you'll bring your knowledge and experience to life every day. As well as becoming an expert in working with our market-leading frames and lenses, you'll help customers with bespoke eyewear solutions and support the retail team to provide expert care. To apply for this role, you must have an approved qualification to practice as a Dispensing Optician in the UK and be registered with the General Optical Council. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Benefits •Free eyewear up to £550 annually with immediate eligibility. •On target bonuses of up to £2,832 per year. •Stretch target bonuses of up to £5,664 per year. •Family and friends discount of 75%, 50% and 25% with a free eye test. •33 days annual leave with the opportunity to buy or sell holiday. •Employee Assistance Program offering confidential support for your wellbeing. •Opportunities to get involved in the OneSight EssilorLuxottica Foundation. Some skills that will help you succeed: •Solution focused and able to understand individual eyecare needs. •Attention to detail, understanding prescriptions and maintaining records accurately. •Excellent communication and ability to support customers with their prescriptions. •Knowledge of the latest optical trends and industry regulations. •Knowledge of managing conditions such as dry eye and myopia may be beneficial. •Strong work ethic with an understanding of how your role impacts team performance. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Role: Locum Consultant Clinical or Medical Oncologist - covering Breast + 1 other tumour site Rates: 110- 130 per hour dependant on experience. Inside IR35 only Shifts: Monday-Friday. Full time only. Clinical or Medical oncologist to support with breast. Second tumour site is flexible, but ideally lung (clinical oncologist), colorectal (clinical or medical) and UGI (medical). Position will be for 3 months initially, with a view to extend. Full time, available to work on site will only be considered. Monday-Friday job plan. Out of hours/weekend/fully remote support will not be considered. Rates for a consultant will only be approved if the applicant has the appropriate CESR documentation. If no CESR, maximum rates will be reflective of an associate specialist. Location: West Midlands Benefits: Access to The Support Hub - our support service to help support your mental health and well-being and enable you to deliver outstanding care. First sight of shifts across multiple NHS trusts Competitive pay rates A dedicated placement officer Free CPD courses and career support with Medacs Academy Hundreds of new shifts available every day Long term jobs and short shifts available Lucrative referral scheme Revalidation support 24/7/365 service - we're available when you need us Working flexibly at this NHS health board, you will enjoy close working relationships with cancer patients managing their cancer throughout the disease, treating where possible or providing the highest standards of palliative care. Working alongside a friendly, multidisciplinary team of dedicated healthcare professionals, you will be using some of the most advanced medical equipment in the country to ensure the effective provision of radiotherapy and systematic therapy treatments. The field of Oncology is constantly evolving as new treatments are developed and breakthroughs are made in this specialised field of medicine. By choosing to build a strong and rewarding career at this health board you will become a key element within their vision to improve the health of the population, with particular focus upon the most vulnerable in our society. General key skills In addition to your qualifications, as an Oncology Consultant you will have: Quick thinking abilities Patience and the ability to remain calm in stressful situations Excellent attention to detail A systematic approach to tasks Excellent timekeeping The ability to work well and under pressure Empathy and understanding A flexible attitude A desire to improve and develop knowledge and skills Active listening skills Main Duties/Responsibilities As an Oncology Consultant with this NHS health board you will: Actively support patients and their families, communicating clinical information to explain a diagnosis, stage of cancer and treatment options using a variety of methods, to ensure practical understanding. Assist in managing the side effects and symptoms of cancer and its treatment including pain management. Coordinate treatment plans and prescribe various types of treatment, including chemotherapy and immunotherapy. Treat patients with radiation therapy (applies to Clinical Oncologists only). Provide constant monitoring and care for patients in seriously ill or unstable conditions. Communicate with patients on shared patient decision making Work in and where appropriate, lead a multidisciplinary team Assess and prioritise patient/client requirements, delegating effectively to others. Recognise, review, and report a patient's condition and any changes to the patient and the multidisciplinary team. Performing basic administrative and clerical tasks, such as keeping records of test results, writing prescriptions, providing cancer information to patients, and monitoring treatment plans. Responsible for adhering to the GMC professional Code of Conduct. Qualifications/Licenses/Certifications Essential Be a GMC registered Doctor (you do NOT need to be on the Specialist Register). Have relevant experience at Consultant level, or references to support your transition up to Consultant level. Hold evidence of stand-alone Right to Work in the UK (unfortunately locum jobs aren't able to offer visa sponsorship). You will need to pass an enhanced background check (DBS). If you are ready to work in a hospital that prides itself on the opportunities provided to staff and the care provided to patients, apply today, and enjoy access to hundreds of shifts, a dedicated Recruitment Consultant and revalidation support.
Feb 08, 2025
Full time
Role: Locum Consultant Clinical or Medical Oncologist - covering Breast + 1 other tumour site Rates: 110- 130 per hour dependant on experience. Inside IR35 only Shifts: Monday-Friday. Full time only. Clinical or Medical oncologist to support with breast. Second tumour site is flexible, but ideally lung (clinical oncologist), colorectal (clinical or medical) and UGI (medical). Position will be for 3 months initially, with a view to extend. Full time, available to work on site will only be considered. Monday-Friday job plan. Out of hours/weekend/fully remote support will not be considered. Rates for a consultant will only be approved if the applicant has the appropriate CESR documentation. If no CESR, maximum rates will be reflective of an associate specialist. Location: West Midlands Benefits: Access to The Support Hub - our support service to help support your mental health and well-being and enable you to deliver outstanding care. First sight of shifts across multiple NHS trusts Competitive pay rates A dedicated placement officer Free CPD courses and career support with Medacs Academy Hundreds of new shifts available every day Long term jobs and short shifts available Lucrative referral scheme Revalidation support 24/7/365 service - we're available when you need us Working flexibly at this NHS health board, you will enjoy close working relationships with cancer patients managing their cancer throughout the disease, treating where possible or providing the highest standards of palliative care. Working alongside a friendly, multidisciplinary team of dedicated healthcare professionals, you will be using some of the most advanced medical equipment in the country to ensure the effective provision of radiotherapy and systematic therapy treatments. The field of Oncology is constantly evolving as new treatments are developed and breakthroughs are made in this specialised field of medicine. By choosing to build a strong and rewarding career at this health board you will become a key element within their vision to improve the health of the population, with particular focus upon the most vulnerable in our society. General key skills In addition to your qualifications, as an Oncology Consultant you will have: Quick thinking abilities Patience and the ability to remain calm in stressful situations Excellent attention to detail A systematic approach to tasks Excellent timekeeping The ability to work well and under pressure Empathy and understanding A flexible attitude A desire to improve and develop knowledge and skills Active listening skills Main Duties/Responsibilities As an Oncology Consultant with this NHS health board you will: Actively support patients and their families, communicating clinical information to explain a diagnosis, stage of cancer and treatment options using a variety of methods, to ensure practical understanding. Assist in managing the side effects and symptoms of cancer and its treatment including pain management. Coordinate treatment plans and prescribe various types of treatment, including chemotherapy and immunotherapy. Treat patients with radiation therapy (applies to Clinical Oncologists only). Provide constant monitoring and care for patients in seriously ill or unstable conditions. Communicate with patients on shared patient decision making Work in and where appropriate, lead a multidisciplinary team Assess and prioritise patient/client requirements, delegating effectively to others. Recognise, review, and report a patient's condition and any changes to the patient and the multidisciplinary team. Performing basic administrative and clerical tasks, such as keeping records of test results, writing prescriptions, providing cancer information to patients, and monitoring treatment plans. Responsible for adhering to the GMC professional Code of Conduct. Qualifications/Licenses/Certifications Essential Be a GMC registered Doctor (you do NOT need to be on the Specialist Register). Have relevant experience at Consultant level, or references to support your transition up to Consultant level. Hold evidence of stand-alone Right to Work in the UK (unfortunately locum jobs aren't able to offer visa sponsorship). You will need to pass an enhanced background check (DBS). If you are ready to work in a hospital that prides itself on the opportunities provided to staff and the care provided to patients, apply today, and enjoy access to hundreds of shifts, a dedicated Recruitment Consultant and revalidation support.
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 08, 2025
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 08, 2025
Full time
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!