Capilaux Aero
Letchworth Garden City, Hertfordshire
Financial Controller/Senior Finance Manager Our client is a well-established and long running precision component engineering and manufacturing business with a blue-chip customer base across the defence, automotive and aerospace industry. This business is extremely proud of the quality of their staff, their products and their service. They are in the process of transforming the business to allow for new opportunities and growth and welcome a new senior team member to take control of the finance department. What we are looking for - Financial Controller/Senior Finance Manager We are keen to recruit a confident and ambitious hands-on financial controller or a senior finance manager with a passion for being involved in commercial and operational decision making to help shape the business and be an integral part of the senior management team. We are seeking an individual with the gravitas and knowledge to lead a growing finance team and help drive company performance, improve processes and systems and assist in executing the Managing Directors' vision for the next 3 years and beyond. If you are a financial controller or experienced finance professional with management experience and can demonstrate a commercial and strategic mindset, are able to challenge and drive positive improvements, then you could be who the business is looking for. Key Responsibilities Financial Controller/Senior Finance Manager * To act as a pivotal role in providing financial guidance to the Managing Director and Executive Directors with the objective of improving overall company performance * Manage and lead a small finance team * Manage all transactional finance activities, Accounts Receivable / Payable, Payroll, Treasury Management, Vat & Taxation * Report and present Monthly Management Accounts with variance analysis, commentary and KPI's * Prepare annual budgets and periodic forecasts * Manage cash flow, working capital, investment appraisal and capex approval * Prepare statutory accounts and manage the annual audit process and be the first line of contact with external auditors, banks and other authorities * Develop and continuously improve internal controls and policies across all finance functions * Provide support to finance and non-finance personnel Your Profile and Key Skills Financial Controller/Senior Finance Manager The role would ideally suit someone who has experience working at a senior level in a manufacturing business and has had exposure to both SME and corporate accounting environments. The role is hands-on and varied depending on the needs of the business and you should have: * The ability to interpret and analyse financial data, prepare financial reports and projections to tight time constraints * Strong knowledge of ERP systems, production cost accounting, bills of materials and inventory management * A detailed level of proficiency in Sage 50 * Proven experience in delivering results * Strong analytical skills with attention to detail, exceptional problem-solving skills, be highly organized, and have strong leadership skills * Five years or more in a senior finance or accounting position with a wide breadth of experience * Proven experience in process improvement and a proven record of having a positive impact on the business * Strategic planning skills and exceptional numerical proficiency * Hands-on experience in managing and developing direct reports * Excellent verbal and written communication skills and the ability to build relationships at all levels within the business both internally and externally * An outgoing personality who is enthusiastic about being part of the company's growth and journey * Excellent IT skills, and advanced Excel modelling skills * CIMA / ACCA / ACA Qualified What's on Offer Financial Controller/Senior Finance Manager The role offers a great working culture and a fantastic opportunity to develop your own ideas and be involved in further expansion of the business. The successful candidate for this role will be based in Letchworth Garden City and will receive a salary of circa £65,000 to £75,000 + Performance Related Bonus. The salary range is dependent upon experience and qualifications. For further information on this role please apply now and the team at Capilauc Aero will be in touch. Please make sure you follow us on Linkedin to keep up to date with the latest opportunities, updates and news
Jan 16, 2021
Full time
Financial Controller/Senior Finance Manager Our client is a well-established and long running precision component engineering and manufacturing business with a blue-chip customer base across the defence, automotive and aerospace industry. This business is extremely proud of the quality of their staff, their products and their service. They are in the process of transforming the business to allow for new opportunities and growth and welcome a new senior team member to take control of the finance department. What we are looking for - Financial Controller/Senior Finance Manager We are keen to recruit a confident and ambitious hands-on financial controller or a senior finance manager with a passion for being involved in commercial and operational decision making to help shape the business and be an integral part of the senior management team. We are seeking an individual with the gravitas and knowledge to lead a growing finance team and help drive company performance, improve processes and systems and assist in executing the Managing Directors' vision for the next 3 years and beyond. If you are a financial controller or experienced finance professional with management experience and can demonstrate a commercial and strategic mindset, are able to challenge and drive positive improvements, then you could be who the business is looking for. Key Responsibilities Financial Controller/Senior Finance Manager * To act as a pivotal role in providing financial guidance to the Managing Director and Executive Directors with the objective of improving overall company performance * Manage and lead a small finance team * Manage all transactional finance activities, Accounts Receivable / Payable, Payroll, Treasury Management, Vat & Taxation * Report and present Monthly Management Accounts with variance analysis, commentary and KPI's * Prepare annual budgets and periodic forecasts * Manage cash flow, working capital, investment appraisal and capex approval * Prepare statutory accounts and manage the annual audit process and be the first line of contact with external auditors, banks and other authorities * Develop and continuously improve internal controls and policies across all finance functions * Provide support to finance and non-finance personnel Your Profile and Key Skills Financial Controller/Senior Finance Manager The role would ideally suit someone who has experience working at a senior level in a manufacturing business and has had exposure to both SME and corporate accounting environments. The role is hands-on and varied depending on the needs of the business and you should have: * The ability to interpret and analyse financial data, prepare financial reports and projections to tight time constraints * Strong knowledge of ERP systems, production cost accounting, bills of materials and inventory management * A detailed level of proficiency in Sage 50 * Proven experience in delivering results * Strong analytical skills with attention to detail, exceptional problem-solving skills, be highly organized, and have strong leadership skills * Five years or more in a senior finance or accounting position with a wide breadth of experience * Proven experience in process improvement and a proven record of having a positive impact on the business * Strategic planning skills and exceptional numerical proficiency * Hands-on experience in managing and developing direct reports * Excellent verbal and written communication skills and the ability to build relationships at all levels within the business both internally and externally * An outgoing personality who is enthusiastic about being part of the company's growth and journey * Excellent IT skills, and advanced Excel modelling skills * CIMA / ACCA / ACA Qualified What's on Offer Financial Controller/Senior Finance Manager The role offers a great working culture and a fantastic opportunity to develop your own ideas and be involved in further expansion of the business. The successful candidate for this role will be based in Letchworth Garden City and will receive a salary of circa £65,000 to £75,000 + Performance Related Bonus. The salary range is dependent upon experience and qualifications. For further information on this role please apply now and the team at Capilauc Aero will be in touch. Please make sure you follow us on Linkedin to keep up to date with the latest opportunities, updates and news
Finance Payroll Manager Government - Bristol - 6 months+ SC cleared This role is deemed inside IR35 An exciting opportunity has arisen for an experienced Finance Payroll Manager to join a Law Enforcement organisation in Bristol and advise management across the business, up to Board level, on all aspects of the day-to-day pension and pay issues within the central government agency or all aspects of Transaction Support including advice on travel and subsistence activity and purchasing compliance knowledge: Knowledge and understanding of PAYE and National Insurance and Tax operations and legislation for employees for the tax treatment of employees in both the UK and overseas preferably in a public sector context. Knowledge and understanding of accounting policies and practices. Understanding of information management. Understanding of legislation affecting government activity. Finance and budget management skills. Excellent interpersonal skills/customer service skills. Planning and organisational skills. Information technology skills including proficiency in Microsoft Word and Excel. Drafting/report writing skills. Risk management. Proven analytical skills. Proven experience of supervision or first line management. Experienced in effective decision making. Experience of analysing information from a range of sources. Experience of planning/project work. Experience of working in a payroll and pension environment SC enhanced clearance will be required in order to start in this position please send your CV for immediate consideration Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 16, 2021
Contractor
Finance Payroll Manager Government - Bristol - 6 months+ SC cleared This role is deemed inside IR35 An exciting opportunity has arisen for an experienced Finance Payroll Manager to join a Law Enforcement organisation in Bristol and advise management across the business, up to Board level, on all aspects of the day-to-day pension and pay issues within the central government agency or all aspects of Transaction Support including advice on travel and subsistence activity and purchasing compliance knowledge: Knowledge and understanding of PAYE and National Insurance and Tax operations and legislation for employees for the tax treatment of employees in both the UK and overseas preferably in a public sector context. Knowledge and understanding of accounting policies and practices. Understanding of information management. Understanding of legislation affecting government activity. Finance and budget management skills. Excellent interpersonal skills/customer service skills. Planning and organisational skills. Information technology skills including proficiency in Microsoft Word and Excel. Drafting/report writing skills. Risk management. Proven analytical skills. Proven experience of supervision or first line management. Experienced in effective decision making. Experience of analysing information from a range of sources. Experience of planning/project work. Experience of working in a payroll and pension environment SC enhanced clearance will be required in order to start in this position please send your CV for immediate consideration Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are looking for a Business Development Managers to join our relatively new payroll and umbrella team remotely in the UK. We are looking for driven, competitive individuals to grow our team to create opportunities to progress and develop the business. This role is predominately client-facing and field based. It involves developing relationships and networks with a wide range of businesses, with the focus mainly on Marine, Industrial and IT industries. As a business development manager, you will be required to identify new business opportunities to generate revenue, improve profitability and help the business grow. The role will be based in remotely with office working hours of 8:30am - 5:30pm, Monday to Friday. In addition, you will be required to travel to potential clients in the UK. Key responsibilities Research and identify new business opportunities, seeking out the appropriate contacts in the organisation and maintaining customer relationships. Achieving and exceeding KPI sales targets Clear knowledge of the HR and Payroll market Liaising with staff throughout our organisation, ensuring they are on board and reiterating what is required of them Skills and Experience Previous experience as a BDM in payroll services Ability to think and work strategically - being able to see the bigger picture and setting objectives that will develop and improve the business Excellent interpersonal skills (including written and verbal communication) Ability to negotiate successfully Ability to work well within a team Positive and self-motivated approach Salary: £24,000 - £35,000 (depending on experience) Identifying and targeting directors/decision makers of target recruitment businesses/end hirers/contractor networks (for the inclusion of our services on their PSL/ASL) Gaining an in-depth understanding of the legislative and tax framework affecting UK contractors, recruitment businesses and end hirers Promoting compliance and industry standards throughout the industry/supply chain Gaining an in-depth knowledge of Strategic Pay's services Delivering a high level of daily business development activity (selectively balanced between face-to-face meetings, phone, email etc) Delivering monthly face to face meeting targets with pre-selected businesses Generating targeted levels of qualified leads of potential clients (contractors, freelancers, businesses) Attending after-hours social/industry functions/events to grow a network Generating further client referrals from your existing client base Undertaking market research/analysis Keeping up to date and ahead of industry developments, taxation legislation, compliance etc. Requirements: Umbrella background is mandatory Proven sales results meeting/exceeding sales targets and KPIs Takes ownership and proposes solutions. Wants to work in a fast-paced environment
Jan 13, 2021
Contractor
We are looking for a Business Development Managers to join our relatively new payroll and umbrella team remotely in the UK. We are looking for driven, competitive individuals to grow our team to create opportunities to progress and develop the business. This role is predominately client-facing and field based. It involves developing relationships and networks with a wide range of businesses, with the focus mainly on Marine, Industrial and IT industries. As a business development manager, you will be required to identify new business opportunities to generate revenue, improve profitability and help the business grow. The role will be based in remotely with office working hours of 8:30am - 5:30pm, Monday to Friday. In addition, you will be required to travel to potential clients in the UK. Key responsibilities Research and identify new business opportunities, seeking out the appropriate contacts in the organisation and maintaining customer relationships. Achieving and exceeding KPI sales targets Clear knowledge of the HR and Payroll market Liaising with staff throughout our organisation, ensuring they are on board and reiterating what is required of them Skills and Experience Previous experience as a BDM in payroll services Ability to think and work strategically - being able to see the bigger picture and setting objectives that will develop and improve the business Excellent interpersonal skills (including written and verbal communication) Ability to negotiate successfully Ability to work well within a team Positive and self-motivated approach Salary: £24,000 - £35,000 (depending on experience) Identifying and targeting directors/decision makers of target recruitment businesses/end hirers/contractor networks (for the inclusion of our services on their PSL/ASL) Gaining an in-depth understanding of the legislative and tax framework affecting UK contractors, recruitment businesses and end hirers Promoting compliance and industry standards throughout the industry/supply chain Gaining an in-depth knowledge of Strategic Pay's services Delivering a high level of daily business development activity (selectively balanced between face-to-face meetings, phone, email etc) Delivering monthly face to face meeting targets with pre-selected businesses Generating targeted levels of qualified leads of potential clients (contractors, freelancers, businesses) Attending after-hours social/industry functions/events to grow a network Generating further client referrals from your existing client base Undertaking market research/analysis Keeping up to date and ahead of industry developments, taxation legislation, compliance etc. Requirements: Umbrella background is mandatory Proven sales results meeting/exceeding sales targets and KPIs Takes ownership and proposes solutions. Wants to work in a fast-paced environment
We are looking for an enthusiastic, proactive and efficient Finance Manager for this newly created role. Reporting to the Board of Directors, you will be responsible for the day-to-day financial operations within the group and will assist in the overall growth of the business, both organically and via acquisitions. This is an excellent opportunity for someone who is hands on and is keen to be a key part of a growing company. The group currently consists of: An award-winning Building Compliance company which has been operating for 10years. An Approved Inspector (Building Control) business with two offices in the North with national expansion planned over the next few years. A Building Services Design Consultancy which has been operating for over 25years. With a young and driven board at the helm, the group has ambitious organic growth plans as well as future company acquisitions in the pipeline. A great place to work Friendly, relaxed and down to earth team Award winning Strong culture of investing in people Regular social events Key responsibilities but not limited to:- Ensure all sales and purchase ledger invoices, intercompany journals and balance sheet reconciliations are completed monthly Payments and Bank Reconciliations Responsible for Payroll, VAT, Corp Tax and personal tax returns Support the board in budgeting and forecasting Preparing and Submitting Year End Accounts Track the company's financial status and performance to identify areas for cost reductions and potential improvements Involvement in group structure work and acquisition analysis Prepare & present financial reports, monthly & quarterly management accounts & cash flow forecasts Key skills needed to be a finance manager Fully qualified accountant (ACA, ACCA, CIMA) Strong technical accounting knowledge Excel and Xero Experience Creating statutory accounts
Jan 11, 2021
Full time
We are looking for an enthusiastic, proactive and efficient Finance Manager for this newly created role. Reporting to the Board of Directors, you will be responsible for the day-to-day financial operations within the group and will assist in the overall growth of the business, both organically and via acquisitions. This is an excellent opportunity for someone who is hands on and is keen to be a key part of a growing company. The group currently consists of: An award-winning Building Compliance company which has been operating for 10years. An Approved Inspector (Building Control) business with two offices in the North with national expansion planned over the next few years. A Building Services Design Consultancy which has been operating for over 25years. With a young and driven board at the helm, the group has ambitious organic growth plans as well as future company acquisitions in the pipeline. A great place to work Friendly, relaxed and down to earth team Award winning Strong culture of investing in people Regular social events Key responsibilities but not limited to:- Ensure all sales and purchase ledger invoices, intercompany journals and balance sheet reconciliations are completed monthly Payments and Bank Reconciliations Responsible for Payroll, VAT, Corp Tax and personal tax returns Support the board in budgeting and forecasting Preparing and Submitting Year End Accounts Track the company's financial status and performance to identify areas for cost reductions and potential improvements Involvement in group structure work and acquisition analysis Prepare & present financial reports, monthly & quarterly management accounts & cash flow forecasts Key skills needed to be a finance manager Fully qualified accountant (ACA, ACCA, CIMA) Strong technical accounting knowledge Excel and Xero Experience Creating statutory accounts
Revenues Manager PO7: Starting salary £52,569 per annum rising in annual increments to 55,665, incl LW We are seeking an experienced and engaging Revenues Manager to take a lead role in the Business Rates and Council Tax collection for the Council. You will need a proven track record in both Revenue collection operations and strategy. You will be able to use your exceptional contract management skills to maximise Revenue collection by the Council's contractor and ensure value for money for Lambeth. Your interpersonal skills will be critical for ensuring excellent relationship building with colleagues, contractors, our business improvement districts and elected members. About you: You will be a thorough and proactive individual with excellent communication and organisational skills, along with a good eye for detail. You must be able to demonstrate: Ability to deliver high quality work within strict deadlines Ability to work well as part of a dynamic and professional team Highly developed IT skills including knowledge of using Revenues line of business system In depth technical knowledge and understanding of best practice in Revenue Collection and the principles of customer care and other relevant quality standards Good understanding of government returns required for Business Rates and Council Tax Excellent insight into the current local taxation landscape and horizon with demonstrable ability to reflect these in local policy You must be able to work flexibly and to tight deadlines, as well as being able to manage complex projects using approved project management methodology. About us: Lambeth is a large and diverse inner London local authority, stretching from Waterloo and the South Bank in the north to Crystal Palace and Norwood in the south, whilst taking in a host of vibrant districts throughout, including Brixton, Clapham, Kennington and Vauxhall. With a population of 330,000 and over 140,000 households as well as 8,000 businesses and ambitious plans to bring more homes and businesses to the borough, the importance of Revenue collection continues to grow and become ever more important in achieving the Council's vision for the borough. We have seven Business Improvement Districts, the second most in London, who are passionate about local business and very engaged with the Council. Closing Date: Monday 18th January 2021 at midnight. Interview will be held during w/c 25th January 2021. To apply, please visit our website via the button below.
Jan 10, 2021
Full time
Revenues Manager PO7: Starting salary £52,569 per annum rising in annual increments to 55,665, incl LW We are seeking an experienced and engaging Revenues Manager to take a lead role in the Business Rates and Council Tax collection for the Council. You will need a proven track record in both Revenue collection operations and strategy. You will be able to use your exceptional contract management skills to maximise Revenue collection by the Council's contractor and ensure value for money for Lambeth. Your interpersonal skills will be critical for ensuring excellent relationship building with colleagues, contractors, our business improvement districts and elected members. About you: You will be a thorough and proactive individual with excellent communication and organisational skills, along with a good eye for detail. You must be able to demonstrate: Ability to deliver high quality work within strict deadlines Ability to work well as part of a dynamic and professional team Highly developed IT skills including knowledge of using Revenues line of business system In depth technical knowledge and understanding of best practice in Revenue Collection and the principles of customer care and other relevant quality standards Good understanding of government returns required for Business Rates and Council Tax Excellent insight into the current local taxation landscape and horizon with demonstrable ability to reflect these in local policy You must be able to work flexibly and to tight deadlines, as well as being able to manage complex projects using approved project management methodology. About us: Lambeth is a large and diverse inner London local authority, stretching from Waterloo and the South Bank in the north to Crystal Palace and Norwood in the south, whilst taking in a host of vibrant districts throughout, including Brixton, Clapham, Kennington and Vauxhall. With a population of 330,000 and over 140,000 households as well as 8,000 businesses and ambitious plans to bring more homes and businesses to the borough, the importance of Revenue collection continues to grow and become ever more important in achieving the Council's vision for the borough. We have seven Business Improvement Districts, the second most in London, who are passionate about local business and very engaged with the Council. Closing Date: Monday 18th January 2021 at midnight. Interview will be held during w/c 25th January 2021. To apply, please visit our website via the button below.
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Values: Delivering the exceptional, every day • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day. • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture - our core values and how we behave: 1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. 2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Behaviours: • Knowledge of relevant procedures • Level of customer Service • Team Player • Health and safety awareness and knowledge • Communication Job objectives & Responsibilities Working with the Waste Operations Support Team to meet client requirements, whilst maintaining IT databases Main Duties Supporting the waste operations team by processing client transactions such as; ad-hoc requests, changes to waste scheduled services and managing missed services. Providing customer service using telephone and e-mail to ensure all SLAs are met Developing an understanding of waste streams, containers, suppliers & clients to support client requests Logging of all transactions onto the relevant IT systems accurately to ensure full audit history Ensure service levels and commercial arrangements are maintained for a range of clients within the guidelines set by the key account managers and waste contracts Independently investigating and resolving waste management complaints to ensure SLAs are met Managing fluctuating workloads via Microsoft Outlook using multiple shared mailboxes Communicating confidently with a range of suppliers and clients to ensure relevant data is collected by month-end Supporting the accounts payable department to resolve any invoicing queries Adopting a flexible ethos to work duties in order to maintain high standards of client support Further Information £19,300 Salary per annum, before tax £100 per month non-contractual bonus (based around attendance and performance) 40 hours per week, 8 hours per day Monday to Friday Either half hour or 1 hour unpaid lunch break at employee's preference 2 x 10 mins paid break each day (1 morning, 1 afternoon) Helpdesk operational 07:30-17:30 - specific working hours within this to be agreed with Team Leader on start date Current circumstances working from home due to COVID restrictions (which may be temporary) - during training however utilising an office with Senior colleague can be arranged dependent on government guidance Qualifications Essential Has excellent customer service and complaint handling skills Can develop and maintain client and supplier relationships Become a key player within our Operations Support team Has a flexible and keen approach to work with a 'can do attitude' at all times Can communicate with people across all levels externally and internally Is committed to improving their knowledge and skills within the waste industry Is able to work under pressure to maintain business critical SLAs Can prioritise and multi-task Desirable Experience of working with a supplier base Negotiation skills Resilient when faced with demanding clients Additional Information Health and Safety responsibilities Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents; Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Jan 01, 2021
Full time
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Values: Delivering the exceptional, every day • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day. • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture - our core values and how we behave: 1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. 2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Behaviours: • Knowledge of relevant procedures • Level of customer Service • Team Player • Health and safety awareness and knowledge • Communication Job objectives & Responsibilities Working with the Waste Operations Support Team to meet client requirements, whilst maintaining IT databases Main Duties Supporting the waste operations team by processing client transactions such as; ad-hoc requests, changes to waste scheduled services and managing missed services. Providing customer service using telephone and e-mail to ensure all SLAs are met Developing an understanding of waste streams, containers, suppliers & clients to support client requests Logging of all transactions onto the relevant IT systems accurately to ensure full audit history Ensure service levels and commercial arrangements are maintained for a range of clients within the guidelines set by the key account managers and waste contracts Independently investigating and resolving waste management complaints to ensure SLAs are met Managing fluctuating workloads via Microsoft Outlook using multiple shared mailboxes Communicating confidently with a range of suppliers and clients to ensure relevant data is collected by month-end Supporting the accounts payable department to resolve any invoicing queries Adopting a flexible ethos to work duties in order to maintain high standards of client support Further Information £19,300 Salary per annum, before tax £100 per month non-contractual bonus (based around attendance and performance) 40 hours per week, 8 hours per day Monday to Friday Either half hour or 1 hour unpaid lunch break at employee's preference 2 x 10 mins paid break each day (1 morning, 1 afternoon) Helpdesk operational 07:30-17:30 - specific working hours within this to be agreed with Team Leader on start date Current circumstances working from home due to COVID restrictions (which may be temporary) - during training however utilising an office with Senior colleague can be arranged dependent on government guidance Qualifications Essential Has excellent customer service and complaint handling skills Can develop and maintain client and supplier relationships Become a key player within our Operations Support team Has a flexible and keen approach to work with a 'can do attitude' at all times Can communicate with people across all levels externally and internally Is committed to improving their knowledge and skills within the waste industry Is able to work under pressure to maintain business critical SLAs Can prioritise and multi-task Desirable Experience of working with a supplier base Negotiation skills Resilient when faced with demanding clients Additional Information Health and Safety responsibilities Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents; Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Field Service Engineer (Mechanical) UK Coverage - Mid Wales (Brecon) base £28k + generous benefits, profit share scheme, expenses + company credit card Our client has been established for almost half a century and specialise in the design, manufacture and installation of a range of bespoke and modular automation and materials handling solutions for supply to food, pharmaceutical, distribution, recycling and baggage handling customers across the globe. As a result of continued success and an ongoing planned program of strategic growth, they are now seeking to recruit an enthusiastic and self-motivated Field Service Engineer (Mechanical) / mobile mechanical Fitter / Engineer to learn all aspects of the build and service of a range of MHE and complement their established and professional team. After an initial comprehensive training programme based in Brecon, South Wales, the successful field service engineer (mechanical) candidate will be responsible for providing service support across the whole of the UK (with the majority of work being carried out between the Midlands and North of England). Based initially in the workshop environment, you will assist in project build and test activities before progressing into a more field based role, so in order to be considered you will essentially hold a full clean UK driving licence and demonstrate a flexible and adaptable approach to work including weekends, occasional Night shifts and a lot of overnight stays, you must be prepared and happy to be away from home on a regular basis - with a company van being available for use in the role although NOT for personal use (and therefore avoiding company car taxation). Reporting to the Engineering Manager, you will be keen to learn about working within the materials handling systems assembly, installation, commissioning, servicing, repairs and breakdown response sector and will possess a progressive and positive work ethic along with excellent communication skills that will develop strong customer relationships. Once trained, you will be required to successfully carry out work with no supervision alone working from time to time, with the ability to assess the job requirement using your own skills and initiative and will undertake a range of mechanically biased engineering duties including conducting planned, preventative and reactive site visits to maintain client specific equipment, whilst demonstrating basic electrical skills and the ability to work safely at all times. You will excel in meticulously documenting and capturing machine/site information and completing in depth associated written reports from every site visit, feeding back into the business in order to ensure that further opportunities are secured with clients, and you will assist in new project installation and commissioning at sites throughout the UK as required. To be considered for this varied, challenging and genuinely exciting opportunity, it is desirable that you will have attained a relevant mechanical engineering qualification or have successfully completed a recognised apprenticeship. With excellent communication (written and verbal skills) and IT Skills at all levels, you will be willing to undertake basic electrical work if required (Training Provided) and comfortable in working both autonomously and as part of a team. Previous experience of working in a mechanical maintenance or field service engineer (mechanical) role will prove distinctly advantageous. Contact the Service Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details
Dec 25, 2020
Full time
Field Service Engineer (Mechanical) UK Coverage - Mid Wales (Brecon) base £28k + generous benefits, profit share scheme, expenses + company credit card Our client has been established for almost half a century and specialise in the design, manufacture and installation of a range of bespoke and modular automation and materials handling solutions for supply to food, pharmaceutical, distribution, recycling and baggage handling customers across the globe. As a result of continued success and an ongoing planned program of strategic growth, they are now seeking to recruit an enthusiastic and self-motivated Field Service Engineer (Mechanical) / mobile mechanical Fitter / Engineer to learn all aspects of the build and service of a range of MHE and complement their established and professional team. After an initial comprehensive training programme based in Brecon, South Wales, the successful field service engineer (mechanical) candidate will be responsible for providing service support across the whole of the UK (with the majority of work being carried out between the Midlands and North of England). Based initially in the workshop environment, you will assist in project build and test activities before progressing into a more field based role, so in order to be considered you will essentially hold a full clean UK driving licence and demonstrate a flexible and adaptable approach to work including weekends, occasional Night shifts and a lot of overnight stays, you must be prepared and happy to be away from home on a regular basis - with a company van being available for use in the role although NOT for personal use (and therefore avoiding company car taxation). Reporting to the Engineering Manager, you will be keen to learn about working within the materials handling systems assembly, installation, commissioning, servicing, repairs and breakdown response sector and will possess a progressive and positive work ethic along with excellent communication skills that will develop strong customer relationships. Once trained, you will be required to successfully carry out work with no supervision alone working from time to time, with the ability to assess the job requirement using your own skills and initiative and will undertake a range of mechanically biased engineering duties including conducting planned, preventative and reactive site visits to maintain client specific equipment, whilst demonstrating basic electrical skills and the ability to work safely at all times. You will excel in meticulously documenting and capturing machine/site information and completing in depth associated written reports from every site visit, feeding back into the business in order to ensure that further opportunities are secured with clients, and you will assist in new project installation and commissioning at sites throughout the UK as required. To be considered for this varied, challenging and genuinely exciting opportunity, it is desirable that you will have attained a relevant mechanical engineering qualification or have successfully completed a recognised apprenticeship. With excellent communication (written and verbal skills) and IT Skills at all levels, you will be willing to undertake basic electrical work if required (Training Provided) and comfortable in working both autonomously and as part of a team. Previous experience of working in a mechanical maintenance or field service engineer (mechanical) role will prove distinctly advantageous. Contact the Service Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details
Construction Recruitment
Bognor Regis , West Sussex
alary: £16,471 per annum
Location: Rose Court, Bognor Regis
Hours: 35 per week
Contract Type: Permanent
We are currently recruiting for a Resident Scheme Manager to manage our property at Rose Court in Bognor Regis. The position is a lone working role with support from a Regional Manager, Head Office Team and a Training and Support Assistant.
Rose Court is located in the community of Rose Green, on the outskirts of Bognor Regis. It benefits from being close to several small shops and a doctors surgery. This scheme has 10 one bedroom flats and 22 two bedroom flats with no communal facilities other than a small office area.
The Managers flat is a ground floor one bedroom flat, it shares an entrance hall with one other property. Individual Scheme Managers are each responsible for their bills (Council tax, Electricity, TV Licence, Personal Phone, etc.) with the exception of the following expenses which are paid by Grange Management Ltd; Water bills and Contents Insurance
Car parking is offered on a first come first served basis although the Scheme Manager does have a designated parking space.
You'll be expected to work Monday to Friday, 7hrs a day between 8am and 4pm with an hour for lunch.
Pets - should you wish to bring a pet you must apply for permission and this is subject to the same conditions as for other residents.
The role is customer facing and varied, you will be responsible for supporting residents in maintaining their well-being and independence and support the delivery of quality property management services, which respond to customer and business needs.
You will oversee the general management of the building including organisation of repairs and maintenance of internal and external communal areas, along with the structure of the building. You will also monitor our cleaning, gardening and window cleaning contractors to ensure they are delivering services in-line with the required specification.
You'll be dealing with generic leaseholder matters including lease and property queries, customer complaints and any general enquiries that may arise.
We're looking for someone that has a 'can do' attitude and able to manage their own workload independently and able to empathise with the resident age group - typically 65 plus.
The ideal candidate will have;
A general understanding of building maintenance and repairs.
Excellent communication skills.
The ability to develop and nurture good working relationships with residents, contractors and clients.
A general knowledge of leasehold property would be beneficial but not essential.
You must be self-motivated and be able to demonstrate excellent organisational and interpersonal skills. You will need good customer skills and have a proven track record in providing services to those with a support need. Above all we are looking for someone with a patient and caring personality and a commitment to service excellence.
This is a fantastic opportunity to utilise your extensive skills and experience to really make a difference.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
Closing Date: Thursday 10th December 2020 at midnight
Nov 26, 2020
Full time
alary: £16,471 per annum
Location: Rose Court, Bognor Regis
Hours: 35 per week
Contract Type: Permanent
We are currently recruiting for a Resident Scheme Manager to manage our property at Rose Court in Bognor Regis. The position is a lone working role with support from a Regional Manager, Head Office Team and a Training and Support Assistant.
Rose Court is located in the community of Rose Green, on the outskirts of Bognor Regis. It benefits from being close to several small shops and a doctors surgery. This scheme has 10 one bedroom flats and 22 two bedroom flats with no communal facilities other than a small office area.
The Managers flat is a ground floor one bedroom flat, it shares an entrance hall with one other property. Individual Scheme Managers are each responsible for their bills (Council tax, Electricity, TV Licence, Personal Phone, etc.) with the exception of the following expenses which are paid by Grange Management Ltd; Water bills and Contents Insurance
Car parking is offered on a first come first served basis although the Scheme Manager does have a designated parking space.
You'll be expected to work Monday to Friday, 7hrs a day between 8am and 4pm with an hour for lunch.
Pets - should you wish to bring a pet you must apply for permission and this is subject to the same conditions as for other residents.
The role is customer facing and varied, you will be responsible for supporting residents in maintaining their well-being and independence and support the delivery of quality property management services, which respond to customer and business needs.
You will oversee the general management of the building including organisation of repairs and maintenance of internal and external communal areas, along with the structure of the building. You will also monitor our cleaning, gardening and window cleaning contractors to ensure they are delivering services in-line with the required specification.
You'll be dealing with generic leaseholder matters including lease and property queries, customer complaints and any general enquiries that may arise.
We're looking for someone that has a 'can do' attitude and able to manage their own workload independently and able to empathise with the resident age group - typically 65 plus.
The ideal candidate will have;
A general understanding of building maintenance and repairs.
Excellent communication skills.
The ability to develop and nurture good working relationships with residents, contractors and clients.
A general knowledge of leasehold property would be beneficial but not essential.
You must be self-motivated and be able to demonstrate excellent organisational and interpersonal skills. You will need good customer skills and have a proven track record in providing services to those with a support need. Above all we are looking for someone with a patient and caring personality and a commitment to service excellence.
This is a fantastic opportunity to utilise your extensive skills and experience to really make a difference.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
Closing Date: Thursday 10th December 2020 at midnight