Job Spec: Social Media Manager Location: Manchester About Citypress We are a leading social, PR and creative communications agency that works with clients to promote and protect their brands and reputations. Our team of over 120 people across the UK are united by our ambition to create brand defining work that helps advance the cause of brands that have the scale and commitment to effect positive change in their markets. Our client partners include Lloyds Banking Group, Aldi, Arla, Molson Coors, Crown Paints, Continental Tyres, Primark and Siemens. Citypress is independently run, regionally-connected, employee-owned and one of the leading employers in the communications sector. We have featured in The Sunday Times Top 100 Best Companies list for four years, are the most-awarded agency in the PRWeek Best Places to Work awards over the last six years and have been named as a PRWeek Agency of the Decade. We are a fast-growing, entrepreneurial agency with a great culture that backs people to develop their careers and deliver their best work. Our culture is inclusive, and we actively encourage applications from people of all backgrounds. We welcome people with different life experiences and backgrounds to bring valuable insight and perspectives to our agency and clients. About this role We are growing our team and would love to hear from people with experience in communications and a strong specialism in social media that are looking to join an established team as a social media manager. This role is ideal for anyone with well-rounded communications skills covering media relations, social media, creative campaigns, client/programme management and basic evaluation and measurement. We are looking for people with agency-side social media experience at the equivalent level of Account Manager, with great client management skills and a strong base of B2B and corporate social media experience. You will work with a brilliant team of social media specialists who all share an enthusiasm for new ideas and innovation - giving you fantastic learning and development opportunities. You will also be able to use your experience to support and mentor junior colleagues to develop their skills and confidence. Citypress is an entrepreneurial agency with a great culture that backs people to develop their careers and deliver their best work. By joining Citypress you will become part of an employee-owned agency and directly benefit from our collective success. Role responsibilities Managing the delivery of B2B and corporate social client programmes and integrated campaigns Acting as day-to-day client lead Working with your team to ensure client deadlines and KPIs are met Producing and reviewing social-first content and reporting Develop social campaign ideas and spotting opportunities for clients Managing work effectively through our studio and paid social specialists Managing social-first video shoots Developing detailed knowledge and understanding of client businesses Contributing to, and participating in, new business pitches and actively looking for opportunities for growing revenue Role requirements Previous experience in a similar role, with a focus on B2B and corporate social Social-first thinking Excellent verbal and written skills with the ability to apply solutions quickly Organisational, planning and client management skills Ability to prioritise workload and support less experienced colleagues Ability to think critically, creatively and to demonstrate good judgement A good work ethic. flexibility and enthusiasm to delivery work and results of a consistently high standard What we offer Competitive salary Performance bonus Annual tax-free share of profit payment We work flexibly, spending three days a week in the office to collaborate and connect, and the rest wherever you work best Generous holiday allowance with additional days accrued through length of service Award winning bespoke benefits programme We offer enhanced family leave policies, with supported return to work programme Menopause and fertility policies and leave Paid Support leave Paid career breaks Extensive learning and development programme Dedicated mentoring and coaching Healthcare plan, 24 hour GP service and employee assistance programme Flexible pension scheme Access to independent financial advice Company mobile and laptop Interest-free loans Volunteering days Regular team away days and socials
Nov 07, 2025
Full time
Job Spec: Social Media Manager Location: Manchester About Citypress We are a leading social, PR and creative communications agency that works with clients to promote and protect their brands and reputations. Our team of over 120 people across the UK are united by our ambition to create brand defining work that helps advance the cause of brands that have the scale and commitment to effect positive change in their markets. Our client partners include Lloyds Banking Group, Aldi, Arla, Molson Coors, Crown Paints, Continental Tyres, Primark and Siemens. Citypress is independently run, regionally-connected, employee-owned and one of the leading employers in the communications sector. We have featured in The Sunday Times Top 100 Best Companies list for four years, are the most-awarded agency in the PRWeek Best Places to Work awards over the last six years and have been named as a PRWeek Agency of the Decade. We are a fast-growing, entrepreneurial agency with a great culture that backs people to develop their careers and deliver their best work. Our culture is inclusive, and we actively encourage applications from people of all backgrounds. We welcome people with different life experiences and backgrounds to bring valuable insight and perspectives to our agency and clients. About this role We are growing our team and would love to hear from people with experience in communications and a strong specialism in social media that are looking to join an established team as a social media manager. This role is ideal for anyone with well-rounded communications skills covering media relations, social media, creative campaigns, client/programme management and basic evaluation and measurement. We are looking for people with agency-side social media experience at the equivalent level of Account Manager, with great client management skills and a strong base of B2B and corporate social media experience. You will work with a brilliant team of social media specialists who all share an enthusiasm for new ideas and innovation - giving you fantastic learning and development opportunities. You will also be able to use your experience to support and mentor junior colleagues to develop their skills and confidence. Citypress is an entrepreneurial agency with a great culture that backs people to develop their careers and deliver their best work. By joining Citypress you will become part of an employee-owned agency and directly benefit from our collective success. Role responsibilities Managing the delivery of B2B and corporate social client programmes and integrated campaigns Acting as day-to-day client lead Working with your team to ensure client deadlines and KPIs are met Producing and reviewing social-first content and reporting Develop social campaign ideas and spotting opportunities for clients Managing work effectively through our studio and paid social specialists Managing social-first video shoots Developing detailed knowledge and understanding of client businesses Contributing to, and participating in, new business pitches and actively looking for opportunities for growing revenue Role requirements Previous experience in a similar role, with a focus on B2B and corporate social Social-first thinking Excellent verbal and written skills with the ability to apply solutions quickly Organisational, planning and client management skills Ability to prioritise workload and support less experienced colleagues Ability to think critically, creatively and to demonstrate good judgement A good work ethic. flexibility and enthusiasm to delivery work and results of a consistently high standard What we offer Competitive salary Performance bonus Annual tax-free share of profit payment We work flexibly, spending three days a week in the office to collaborate and connect, and the rest wherever you work best Generous holiday allowance with additional days accrued through length of service Award winning bespoke benefits programme We offer enhanced family leave policies, with supported return to work programme Menopause and fertility policies and leave Paid Support leave Paid career breaks Extensive learning and development programme Dedicated mentoring and coaching Healthcare plan, 24 hour GP service and employee assistance programme Flexible pension scheme Access to independent financial advice Company mobile and laptop Interest-free loans Volunteering days Regular team away days and socials
Head of Communications - SaaS London - Holborn - 3 days per week (non-negotiable) £90-95,000 plus strong flexible working and corporate benefits We've been retained to search for a communications leader ready to take the helm at a globally recognised SaaS brand, embarking on further expansion into international markets. Our client is a market-leading digital platform hugely established, and scaling. They're seeking an exceptional individual to further define and drive their global narrative from a comms and brand perspective. This is a high-impact role for a strategic, hands-on, and experienced communications professional. The role: Head of Communications As the Head of Global Communications, you will be the chief architect of the company voice, steering both their external reputation and internal culture. You will be responsible for a comprehensive, integrated communications strategy spanning global PR, Executive Visibility, Social Media, and Internal Comms. This is not a purely strategic role-we need a leader who is passionate about execution, content creation, and measurable results as well as managing a small and defined comms team, within a much larger marketing function. Key responsibilities & impact: Global PR & External Communications: Develop and lead the worldwide strategy, building strong ties with technology media, analysts, and partners (UK & International). You will secure earned coverage, drive thought leadership, and manage high-stakes crisis communications. Executive Profile Building: Design and execute a robust executive visibility strategy for the CEO, CMO, and senior leaders. This includes crafting compelling op-eds, LinkedIn content, and managing all media/keynote appearance preparation and briefing. Internal Alignment & Culture: Define and deliver a global internal communications strategy that truly unites, informs, and inspires our client's people across all channels (intranet, newsletters, town halls). You'll be a key partner to HR and leadership, supporting critical announcements and cultural initiatives. Leadership & Advisory: Lead, coach, and develop a high-performing communications team. Act as a trusted advisor to the Senior Management Team (SMT) on reputation and media strategy. Who we're looking for: The ideal candidate is an established, high-calibre B2B communications expert with a proven track record in a dynamic, global environment (ideally within technology or SaaS). A strategic mind with the ability to dive into the details-you can draft a compelling press release one minute and advise the CEO the next. Exceptional skills in building and leveraging media relationships across different markets. Expertise in crisis management and protecting brand trust. Demonstrable experience in developing brand and nurturing 'tone of voice' for the business. A leader who uses structured metrics and dashboards to measure and report on the performance of both external and internal channels. This role requires someone able to work strategically, alongside other exceptional marketing professionals both onsite and remotely. This position is based three days in their central London location (Holborn) and whilst the business operates an exceptional flexible working structure, the three days in the office are ESSENTIAL and non-negotiable, given its visability and leadership within this global organisation. N8 are a retained partner for this senior assignment.
Nov 07, 2025
Full time
Head of Communications - SaaS London - Holborn - 3 days per week (non-negotiable) £90-95,000 plus strong flexible working and corporate benefits We've been retained to search for a communications leader ready to take the helm at a globally recognised SaaS brand, embarking on further expansion into international markets. Our client is a market-leading digital platform hugely established, and scaling. They're seeking an exceptional individual to further define and drive their global narrative from a comms and brand perspective. This is a high-impact role for a strategic, hands-on, and experienced communications professional. The role: Head of Communications As the Head of Global Communications, you will be the chief architect of the company voice, steering both their external reputation and internal culture. You will be responsible for a comprehensive, integrated communications strategy spanning global PR, Executive Visibility, Social Media, and Internal Comms. This is not a purely strategic role-we need a leader who is passionate about execution, content creation, and measurable results as well as managing a small and defined comms team, within a much larger marketing function. Key responsibilities & impact: Global PR & External Communications: Develop and lead the worldwide strategy, building strong ties with technology media, analysts, and partners (UK & International). You will secure earned coverage, drive thought leadership, and manage high-stakes crisis communications. Executive Profile Building: Design and execute a robust executive visibility strategy for the CEO, CMO, and senior leaders. This includes crafting compelling op-eds, LinkedIn content, and managing all media/keynote appearance preparation and briefing. Internal Alignment & Culture: Define and deliver a global internal communications strategy that truly unites, informs, and inspires our client's people across all channels (intranet, newsletters, town halls). You'll be a key partner to HR and leadership, supporting critical announcements and cultural initiatives. Leadership & Advisory: Lead, coach, and develop a high-performing communications team. Act as a trusted advisor to the Senior Management Team (SMT) on reputation and media strategy. Who we're looking for: The ideal candidate is an established, high-calibre B2B communications expert with a proven track record in a dynamic, global environment (ideally within technology or SaaS). A strategic mind with the ability to dive into the details-you can draft a compelling press release one minute and advise the CEO the next. Exceptional skills in building and leveraging media relationships across different markets. Expertise in crisis management and protecting brand trust. Demonstrable experience in developing brand and nurturing 'tone of voice' for the business. A leader who uses structured metrics and dashboards to measure and report on the performance of both external and internal channels. This role requires someone able to work strategically, alongside other exceptional marketing professionals both onsite and remotely. This position is based three days in their central London location (Holborn) and whilst the business operates an exceptional flexible working structure, the three days in the office are ESSENTIAL and non-negotiable, given its visability and leadership within this global organisation. N8 are a retained partner for this senior assignment.
We're seeking an experienced Paid Social Media Manager to join a leading UK investment brand's Marketing team. This is a fantastic opportunity to take ownership of paid social strategy across multiple platforms, where your expertise will directly influence customer acquisition and brand engagement. If you're a Paid Social Manager, Paid Media Manager or similar with proven experience managing campaigns across Meta, LinkedIn, Twitter and emerging channels including Reddit, we'd love to hear from you. What you'll be doing As Paid Social Media Manager, you'll lead the planning, execution and optimisation of paid social media campaigns, working closely with the wider Performance team to drive brand awareness, engagement and acquisition through strategic paid social initiatives. Develop and execute comprehensive paid social media strategies aligned with marketing and business objectives across Facebook, Instagram, LinkedIn, Twitter and emerging platforms. Provide expert advice and influence to internal business areas, ensuring the most effective social media strategy is delivered across all touchpoints and customer segments. Manage end-to-end campaign setup, audience targeting, budget allocation and performance tracking, ensuring optimal spend efficiency and campaign effectiveness. Collaborate with creative teams to produce compelling ad creatives and messaging that resonate with target audiences whilst maintaining brand guidelines and regulatory compliance. Monitor and analyse campaign performance continuously, providing actionable insights and optimisations that drive improved ROAS and customer acquisition metrics. Stay ahead of platform updates, algorithm changes, industry trends and emerging opportunities in paid social, bringing innovative approaches to campaign management. Understand competitor activities across social channels, providing strategic insight and recommendations that strengthen our own social media campaigns and market position. Manage relationships with platform representatives and external partners, ensuring access to beta features and strategic support that drives competitive advantage. Provide coaching, guidance and mentoring to junior team members including Paid Social Media Executives, helping to develop team capabilities and performance. Experience you'll need Proven experience managing paid social media campaigns with demonstrable success in driving brand awareness, engagement and customer acquisition across multiple platforms. Experience working in financial services or another regulated environment is highly advantageous, with understanding of compliance requirements and brand guidelines. Proficiency in paid social platforms including Meta Ads Manager, LinkedIn Campaign Manager, Twitter Ads and emerging social advertising tools. Strong analytical skills with experience using performance reporting tools to derive insights and optimise campaign performance against KPIs. Strategic mindset with deep understanding of digital marketing principles, audience targeting, creative testing and the evolving paid social landscape. Excellent communication and collaboration skills, able to influence stakeholders and work effectively across cross-functional teams. Creative mindset with an eye for engaging content that drives results, combined with data-driven decision-making capabilities. Ability to manage multiple campaigns and priorities simultaneously in a fast-paced environment whilst maintaining attention to detail and quality standards. What you'll get in return On top of a competitive salary you'll receive an extensive benefits package, flexible holiday scheme, hybrid working, private medical and much more. What's next If this sounds like the perfect opportunity to lead paid social strategy in a dynamic, growing organisation, we'd love to hear from you.
Nov 07, 2025
Full time
We're seeking an experienced Paid Social Media Manager to join a leading UK investment brand's Marketing team. This is a fantastic opportunity to take ownership of paid social strategy across multiple platforms, where your expertise will directly influence customer acquisition and brand engagement. If you're a Paid Social Manager, Paid Media Manager or similar with proven experience managing campaigns across Meta, LinkedIn, Twitter and emerging channels including Reddit, we'd love to hear from you. What you'll be doing As Paid Social Media Manager, you'll lead the planning, execution and optimisation of paid social media campaigns, working closely with the wider Performance team to drive brand awareness, engagement and acquisition through strategic paid social initiatives. Develop and execute comprehensive paid social media strategies aligned with marketing and business objectives across Facebook, Instagram, LinkedIn, Twitter and emerging platforms. Provide expert advice and influence to internal business areas, ensuring the most effective social media strategy is delivered across all touchpoints and customer segments. Manage end-to-end campaign setup, audience targeting, budget allocation and performance tracking, ensuring optimal spend efficiency and campaign effectiveness. Collaborate with creative teams to produce compelling ad creatives and messaging that resonate with target audiences whilst maintaining brand guidelines and regulatory compliance. Monitor and analyse campaign performance continuously, providing actionable insights and optimisations that drive improved ROAS and customer acquisition metrics. Stay ahead of platform updates, algorithm changes, industry trends and emerging opportunities in paid social, bringing innovative approaches to campaign management. Understand competitor activities across social channels, providing strategic insight and recommendations that strengthen our own social media campaigns and market position. Manage relationships with platform representatives and external partners, ensuring access to beta features and strategic support that drives competitive advantage. Provide coaching, guidance and mentoring to junior team members including Paid Social Media Executives, helping to develop team capabilities and performance. Experience you'll need Proven experience managing paid social media campaigns with demonstrable success in driving brand awareness, engagement and customer acquisition across multiple platforms. Experience working in financial services or another regulated environment is highly advantageous, with understanding of compliance requirements and brand guidelines. Proficiency in paid social platforms including Meta Ads Manager, LinkedIn Campaign Manager, Twitter Ads and emerging social advertising tools. Strong analytical skills with experience using performance reporting tools to derive insights and optimise campaign performance against KPIs. Strategic mindset with deep understanding of digital marketing principles, audience targeting, creative testing and the evolving paid social landscape. Excellent communication and collaboration skills, able to influence stakeholders and work effectively across cross-functional teams. Creative mindset with an eye for engaging content that drives results, combined with data-driven decision-making capabilities. Ability to manage multiple campaigns and priorities simultaneously in a fast-paced environment whilst maintaining attention to detail and quality standards. What you'll get in return On top of a competitive salary you'll receive an extensive benefits package, flexible holiday scheme, hybrid working, private medical and much more. What's next If this sounds like the perfect opportunity to lead paid social strategy in a dynamic, growing organisation, we'd love to hear from you.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Gloucester. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please be aware that you may be required to support other clubs within the region at short notice. This role requires flexibility, mobility, and the ability to travel between sites as needed. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Nov 07, 2025
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Gloucester. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please be aware that you may be required to support other clubs within the region at short notice. This role requires flexibility, mobility, and the ability to travel between sites as needed. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Annual Package Total = £58,738 - Salary - £45,544 + Pension - circa (STC) - £13,194. 60% Flex/Hybrid working per month from Worthing hub. 25 days holiday + 1 day per year in service. Cycle to work scheme + Family friendly policies + Personal support + Upskilling. Retail Discounts, Schemes and free entry to most Heritage England sites + more. Please look at HOW TO APPLY part of advert, click APPLY to learn more. further guidance on how to craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are clearly defined, effectively owned, and continuously matured to support evolving business objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality. Act as a key liaison within Debt Management and Liabilities, building strong stakeholder relationships and developing a deep understanding of CDIO and ELS processes and responsibilities. Lead the IT Service Management (ITSM) function, ensuring high-quality service delivery and user satisfaction. Oversee incident, problem, change, and request management processes. Develop and maintain service level agreements (SLAs) and operational level agreements (OLAs). Collaborate with stakeholders to understand service requirements and ensure alignment with business goals. Manage vendor relationships and third-party service providers. Drive continual service improvement (CSI) initiatives using data and feedback. Ensure compliance with IT governance, risk, and security policies. Produce regular service performance reports and present to senior leadership. Person Specification Build and develop a trusted relationships across CDIO including Product & Platform senior stakeholders. Manage a consistent end-to-end service portfolio of technical services within a defined service quality framework consisting of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. A focus on continually improving services for business outcomes. Support the introduction of new functionality while protecting the integrity of existing services. Ensure delivery teams are prioritising technical health by supporting stakeholders with identifying risks, vulnerabilities, and issues. Produce reports to clearly demonstrate and communicate compliance and performance. Essential Criteria The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management,) and transition in Live. Experienced in developing and maintaining effective relationships with key stakeholders (including suppliers) and working collaboratively in a cross- functional environment including the ability to effectively influence. Has the experience and ability to communicate effectively up to Senior Management including a strong background in documentation creation/review. Has a broad knowledge and understanding of IT concepts and architectures. Has the ability for analysing and managing outcomes related to service availability, reliability, resilience, performance, and security. Has strong knowledge of ITIL4 within large organisations with a disaggregated supply chain. Can use a range of data and analytical skills to support decision making prioritisation and advice to senior stakeholders on operational live service. Able to apply service management activities across integrated, or "end-to-end" IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner / Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner / Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Selection process details How to Apply As part of the application process, you will be asked to provide the following A name-blind CV including your job history and previous experiences. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Nov 07, 2025
Full time
Annual Package Total = £58,738 - Salary - £45,544 + Pension - circa (STC) - £13,194. 60% Flex/Hybrid working per month from Worthing hub. 25 days holiday + 1 day per year in service. Cycle to work scheme + Family friendly policies + Personal support + Upskilling. Retail Discounts, Schemes and free entry to most Heritage England sites + more. Please look at HOW TO APPLY part of advert, click APPLY to learn more. further guidance on how to craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are clearly defined, effectively owned, and continuously matured to support evolving business objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality. Act as a key liaison within Debt Management and Liabilities, building strong stakeholder relationships and developing a deep understanding of CDIO and ELS processes and responsibilities. Lead the IT Service Management (ITSM) function, ensuring high-quality service delivery and user satisfaction. Oversee incident, problem, change, and request management processes. Develop and maintain service level agreements (SLAs) and operational level agreements (OLAs). Collaborate with stakeholders to understand service requirements and ensure alignment with business goals. Manage vendor relationships and third-party service providers. Drive continual service improvement (CSI) initiatives using data and feedback. Ensure compliance with IT governance, risk, and security policies. Produce regular service performance reports and present to senior leadership. Person Specification Build and develop a trusted relationships across CDIO including Product & Platform senior stakeholders. Manage a consistent end-to-end service portfolio of technical services within a defined service quality framework consisting of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. A focus on continually improving services for business outcomes. Support the introduction of new functionality while protecting the integrity of existing services. Ensure delivery teams are prioritising technical health by supporting stakeholders with identifying risks, vulnerabilities, and issues. Produce reports to clearly demonstrate and communicate compliance and performance. Essential Criteria The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management,) and transition in Live. Experienced in developing and maintaining effective relationships with key stakeholders (including suppliers) and working collaboratively in a cross- functional environment including the ability to effectively influence. Has the experience and ability to communicate effectively up to Senior Management including a strong background in documentation creation/review. Has a broad knowledge and understanding of IT concepts and architectures. Has the ability for analysing and managing outcomes related to service availability, reliability, resilience, performance, and security. Has strong knowledge of ITIL4 within large organisations with a disaggregated supply chain. Can use a range of data and analytical skills to support decision making prioritisation and advice to senior stakeholders on operational live service. Able to apply service management activities across integrated, or "end-to-end" IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner / Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner / Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Selection process details How to Apply As part of the application process, you will be asked to provide the following A name-blind CV including your job history and previous experiences. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Nov 07, 2025
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Description About the Role The Accommodation & Cleaning Shift Manager will be responsible for the smooth delivery of the housekeeping shift in one of our hotels or accommodation villages. Reporting to the Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. This role covers 40 hours a week for a 5-day working week over 7 days, so flexibility is very important. Shifts on a Monday and Friday range between 8.30am - 9pm, shifts on all other days including weekends are between 8.30am - 5.30pm. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. This is a 12 month fixed-term contract. About You We're looking for someone who has previous experience in a leadership role, in a similar cleaning environment. You can ensure the delivery of CAFF standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting Mobaro quality control checks and leading feedback conversations. You will also ensure that your team receives the necessary training and support. Additionally, you'll put the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. The ideal candidate will have extensive operational knowledge in managing a cleaning or soft services team, with a proven ability to juggle multiple priorities and adapt quickly to changing needs. They will exhibit high standards and meticulous attention to detail, with experience in leading both permanent and temporary teams to achieve outstanding results. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Nov 07, 2025
Full time
Description About the Role The Accommodation & Cleaning Shift Manager will be responsible for the smooth delivery of the housekeeping shift in one of our hotels or accommodation villages. Reporting to the Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. This role covers 40 hours a week for a 5-day working week over 7 days, so flexibility is very important. Shifts on a Monday and Friday range between 8.30am - 9pm, shifts on all other days including weekends are between 8.30am - 5.30pm. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. This is a 12 month fixed-term contract. About You We're looking for someone who has previous experience in a leadership role, in a similar cleaning environment. You can ensure the delivery of CAFF standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting Mobaro quality control checks and leading feedback conversations. You will also ensure that your team receives the necessary training and support. Additionally, you'll put the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. The ideal candidate will have extensive operational knowledge in managing a cleaning or soft services team, with a proven ability to juggle multiple priorities and adapt quickly to changing needs. They will exhibit high standards and meticulous attention to detail, with experience in leading both permanent and temporary teams to achieve outstanding results. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Position Title: Manager of Business Development Representatives Location: EMEA Employment Type: Full-Time Onsite, Remote/Flexible, or Hybrid: Remote/Flexible Department: Marketing Hiring Manager: VP Demand Generation & Revenue Marketing Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like Affinity Petcare, Nomad Foods, Laborie, and Pret A Manger work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Gartner and Forrester in 2025 and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities. POSITION SUMMARY: We are seeking a Manager of EMEA Business Development Representatives (BDR) to join our team and drive the success of our outbound BDR efforts. This is a first-line management role, not a manager-of-managers position, making it perfect for a hands-on leader eager to roll up their sleeves and make an impact. WHAT YOU WILL BE RESPONSIBLE FOR: Manage & Lead BDR Team: Oversee and motivate a high-performing outbound BDR team, setting clear goals and benchmarks for success. Player-Coach Leadership: Lead by example by demonstrating best practices in prospecting, cold calling, and account engagement. Develop & Execute BDR Playbooks: Create, refine, and implement playbooks and strategies that drive consistent results and pipeline growth. Coach & Mentor: Provide individualized coaching and mentorship to help BDRs improve their skills in communication, prospecting, and closing qualified opportunities. Hands-On Engagement: Actively participate in team activities, from shadowing calls to refining messaging, ensuring alignment with overall sales and marketing strategies. Analytics & Performance: Leverage tools like Salesforce, Salesloft, Chorus, Cognism, Zoominfo, and other martech solutions to track performance metrics, analyze results, and identify areas for improvement. Collaboration: Partner closely with sales and marketing leadership to align goals, share insights, and optimize the lead-to-opportunity process. Additional responsibilities and duties as required CANDIDATE QUALIFICATIONS & WHY YOU'RE A GREAT FIT FOR THE ROLE: Proven Leadership: A minimum of 3 years of experience directly leading a BDR team, with demonstrated success in managing a high-performing outbound team SaaS experience: Prior experience in a SaaS environment is required, ideally within a B2B MarTech or Digital Asset Management company Expertise in Tools & Processes: Advanced knowledge of Salesforce, Zoominfo, LInkedIn Sales Nav, Salesloft, Cognism, Chorus (or similar tools), and BDR workflows are required. Sales Skills: Exceptional phone, communication, and sales abilities to drive prospecting success are required. Player-Coach Mentality: Ability to model success, working alongside the team to inspire performance is required. BDR Playbook Development: Experience designing and refining effective playbooks and prospecting strategies is required. Data-Driven Approach: Skilled in analyzing metrics, identifying trends, and implementing improvements based on data. Coaching & Mentoring: Proven ability to develop team members' skills and foster a collaborative, high-energy environment. Ability to do call-coaching is critical to this role. Fluency in English, both written and spoken. APRIMO CULTURE & WHY YOU'LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo. With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal. We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities Through its relaxed environment, Aprimo embodies a more casual "Silicon Valley" atmosphere. We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings. Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance. With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut. In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo! Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles. Our culture is not a micro-managing environment - rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles. As such, individual team members can leave a lasting impact and footprint within the organization - in fact, our average employee tenure is 7.7 years. Aprimo employs a "choose your own adventure" approach to career advancement. Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion. Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities. For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics. Ranked in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings. We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization. Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity. AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI. With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward. Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. APRIMO BENEFITS WE OFFER: Target Compensation: On-Target Earning ranging from GBP or Euro equivalent of $130,000 - $175,000 USD depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law. Competitive benefits coverage that begins on the first day of employment
Nov 07, 2025
Full time
Position Title: Manager of Business Development Representatives Location: EMEA Employment Type: Full-Time Onsite, Remote/Flexible, or Hybrid: Remote/Flexible Department: Marketing Hiring Manager: VP Demand Generation & Revenue Marketing Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like Affinity Petcare, Nomad Foods, Laborie, and Pret A Manger work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Gartner and Forrester in 2025 and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities. POSITION SUMMARY: We are seeking a Manager of EMEA Business Development Representatives (BDR) to join our team and drive the success of our outbound BDR efforts. This is a first-line management role, not a manager-of-managers position, making it perfect for a hands-on leader eager to roll up their sleeves and make an impact. WHAT YOU WILL BE RESPONSIBLE FOR: Manage & Lead BDR Team: Oversee and motivate a high-performing outbound BDR team, setting clear goals and benchmarks for success. Player-Coach Leadership: Lead by example by demonstrating best practices in prospecting, cold calling, and account engagement. Develop & Execute BDR Playbooks: Create, refine, and implement playbooks and strategies that drive consistent results and pipeline growth. Coach & Mentor: Provide individualized coaching and mentorship to help BDRs improve their skills in communication, prospecting, and closing qualified opportunities. Hands-On Engagement: Actively participate in team activities, from shadowing calls to refining messaging, ensuring alignment with overall sales and marketing strategies. Analytics & Performance: Leverage tools like Salesforce, Salesloft, Chorus, Cognism, Zoominfo, and other martech solutions to track performance metrics, analyze results, and identify areas for improvement. Collaboration: Partner closely with sales and marketing leadership to align goals, share insights, and optimize the lead-to-opportunity process. Additional responsibilities and duties as required CANDIDATE QUALIFICATIONS & WHY YOU'RE A GREAT FIT FOR THE ROLE: Proven Leadership: A minimum of 3 years of experience directly leading a BDR team, with demonstrated success in managing a high-performing outbound team SaaS experience: Prior experience in a SaaS environment is required, ideally within a B2B MarTech or Digital Asset Management company Expertise in Tools & Processes: Advanced knowledge of Salesforce, Zoominfo, LInkedIn Sales Nav, Salesloft, Cognism, Chorus (or similar tools), and BDR workflows are required. Sales Skills: Exceptional phone, communication, and sales abilities to drive prospecting success are required. Player-Coach Mentality: Ability to model success, working alongside the team to inspire performance is required. BDR Playbook Development: Experience designing and refining effective playbooks and prospecting strategies is required. Data-Driven Approach: Skilled in analyzing metrics, identifying trends, and implementing improvements based on data. Coaching & Mentoring: Proven ability to develop team members' skills and foster a collaborative, high-energy environment. Ability to do call-coaching is critical to this role. Fluency in English, both written and spoken. APRIMO CULTURE & WHY YOU'LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo. With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal. We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities Through its relaxed environment, Aprimo embodies a more casual "Silicon Valley" atmosphere. We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings. Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance. With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut. In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo! Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles. Our culture is not a micro-managing environment - rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles. As such, individual team members can leave a lasting impact and footprint within the organization - in fact, our average employee tenure is 7.7 years. Aprimo employs a "choose your own adventure" approach to career advancement. Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion. Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities. For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics. Ranked in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings. We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization. Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity. AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI. With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward. Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. APRIMO BENEFITS WE OFFER: Target Compensation: On-Target Earning ranging from GBP or Euro equivalent of $130,000 - $175,000 USD depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law. Competitive benefits coverage that begins on the first day of employment
Overview SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. This is NOT a Sales or Account Management role, the position is providing technical product support, continued integration and training on our product to our customer. Due to the nature of the project, you will be required to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product development teams with deep insight on how the customer is and wants to use our product so we can implement improvements. Ideally your background can be from a sector such as - Police Operations, Air Traffic Control, Military etc, but your passion will be to deliver exemplary expertise to our project and customer. Experience in IT Product Management or IT Technical Training for complex computer applications would be prove beneficial in this role. This is an exceptional opportunity for a talented person with the ability to understand complex product functionality and think outside of the box in order to support and coach the customer. You will work continuously embedded with the customer dealing with people of all levels in the role of Customer Success Manager. Responsibilities Customer Success Manager (not exhaustive): Collaborate closely with clients to tailor system parameters, configurations and workflows to align with all strategic objectives and desired outcomes Analyse clients' operational workflows and challenges to recommend and implement optimised system adjustments that enhance efficiency and effectiveness Partner with clients to facilitate the seamless integration of their organisational processes within our platform, fostering comprehensive operational alignment Deliver frontline proactive user support and training to ensure clients can maximise system utilisation and achieve operational excellence Serve as a conduit for continuous improvement by providing actionable insights and recommendations on product enhancements and new features to our product management and development teams Conduct regular review sessions with clients to evaluate system performance, gather feedback, and identify opportunities for ongoing optimisation Maintain comprehensive documentation of client configurations, workflows, and support activities to ensure accurate records and facilitate future troubleshooting and updates Requirements Beneficial: bilingual, English & Arabic Desirable: worked on behalf of a business delivering IT support to external customers within civil defence Strong interpersonal and communication abilities Quick learner with the ability to understand new concepts and products rapidly Experience in Product / System Management, or Training within complex computer applications or IT technology within maritime environments Professional, discreet, and customer-focused demeanour Demonstrated curiosity with excellent problem-solving skills Benefits Excellent pay Long term career development opportunities Benefits package that includes private medical care This role offers a unique platform to develop your skills in a dynamic, innovative environment while making a tangible impact on customer success. If you are passionate about technology, customer engagement, and continuous improvement, we encourage you to apply. Please note - Commencement of role will be subject to Governmental Security Clearance and full back-ground checks being fully obtained; we reserve the right to withdraw offers if these are not fully attained.
Nov 07, 2025
Full time
Overview SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. This is NOT a Sales or Account Management role, the position is providing technical product support, continued integration and training on our product to our customer. Due to the nature of the project, you will be required to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product development teams with deep insight on how the customer is and wants to use our product so we can implement improvements. Ideally your background can be from a sector such as - Police Operations, Air Traffic Control, Military etc, but your passion will be to deliver exemplary expertise to our project and customer. Experience in IT Product Management or IT Technical Training for complex computer applications would be prove beneficial in this role. This is an exceptional opportunity for a talented person with the ability to understand complex product functionality and think outside of the box in order to support and coach the customer. You will work continuously embedded with the customer dealing with people of all levels in the role of Customer Success Manager. Responsibilities Customer Success Manager (not exhaustive): Collaborate closely with clients to tailor system parameters, configurations and workflows to align with all strategic objectives and desired outcomes Analyse clients' operational workflows and challenges to recommend and implement optimised system adjustments that enhance efficiency and effectiveness Partner with clients to facilitate the seamless integration of their organisational processes within our platform, fostering comprehensive operational alignment Deliver frontline proactive user support and training to ensure clients can maximise system utilisation and achieve operational excellence Serve as a conduit for continuous improvement by providing actionable insights and recommendations on product enhancements and new features to our product management and development teams Conduct regular review sessions with clients to evaluate system performance, gather feedback, and identify opportunities for ongoing optimisation Maintain comprehensive documentation of client configurations, workflows, and support activities to ensure accurate records and facilitate future troubleshooting and updates Requirements Beneficial: bilingual, English & Arabic Desirable: worked on behalf of a business delivering IT support to external customers within civil defence Strong interpersonal and communication abilities Quick learner with the ability to understand new concepts and products rapidly Experience in Product / System Management, or Training within complex computer applications or IT technology within maritime environments Professional, discreet, and customer-focused demeanour Demonstrated curiosity with excellent problem-solving skills Benefits Excellent pay Long term career development opportunities Benefits package that includes private medical care This role offers a unique platform to develop your skills in a dynamic, innovative environment while making a tangible impact on customer success. If you are passionate about technology, customer engagement, and continuous improvement, we encourage you to apply. Please note - Commencement of role will be subject to Governmental Security Clearance and full back-ground checks being fully obtained; we reserve the right to withdraw offers if these are not fully attained.
Job Title: HR Manager - £50-55,000 per annum Hours: 45 hours per week - Monday to Friday Fully office based. Job Description: This is an exciting opportunity to join a growing company as a People and Culture. Manager, Reporting to the People and Culture Director. The successful candidate will form part of Senior management team. Role and Responsibilities: To manage the HR team consisting of a People and Culture Generalist, ER Assistant, People Assistant and Recruitment Assistant. Within this role you will need to performance manage, coach, mentor and develop the People and Culture team to ensure that an excellent People service is always delivered to the business. Build strong collaborative relationships with internal & external stakeholders Continual review and improvement on the delivery of People processes, practices, policies and procedures People Team department budget management Driving and developing the company Diversity, Equity & Inclusion strategy Ensure Operations are aware of the implications and effects of any proposed change both in employment law and with respect to company People policies and procedures. Support current and future business needs of the organisation. Work with wider HR team to ensure that our clients are kept informed of any changes (People related) on their contracts (whether planned or unpredicted). Support the continual diversity and positivity in the work place. Manage recruitment & retention processes. Advise, lead and deliver on change programmes such as reorganisations, redundancies, restructures, TUPE (on boarding mobilisation, de mobilisation) etc People lead on prestigious and/or complex contacts/sites Lead and support on high risk ER cases. Accountable for dealing/responding to ACAS EC claims, ET claims, negotiating and drafting settlement agreements or advising on other exit strategies Be responsible for the performance appraisal process Ensure the team are supporting the business with poor performance, misconduct, absence management, probation fails, and other business related issues. Guide managers through relevant processes and procedures, and attend/lead meetings with staff as appropriate Developing Training Strategy Support the business with developing succession planning and talent management Monitor and be on top of the changes in employment legislation and advice as appropriate Guide and support the team members with their work and activities and their continued professional development Actively involved in our Tender process. Attend presentations Person Specification Excellent communicate skills Experience in delivering presentations Possess excellent leadership and motivational skills Self-motivated and able to work on own initiative, collaborative team player who will support colleagues. Previous experience working in a senior position such as a HR Manager, People Partner/ HRBP, Head of People CIPD qualified (level 5 or above)- desirable Strong employment legislation knowledge/TUPE Experience Experience of handling varied and complex ER casework. Recruitment experience
Nov 07, 2025
Full time
Job Title: HR Manager - £50-55,000 per annum Hours: 45 hours per week - Monday to Friday Fully office based. Job Description: This is an exciting opportunity to join a growing company as a People and Culture. Manager, Reporting to the People and Culture Director. The successful candidate will form part of Senior management team. Role and Responsibilities: To manage the HR team consisting of a People and Culture Generalist, ER Assistant, People Assistant and Recruitment Assistant. Within this role you will need to performance manage, coach, mentor and develop the People and Culture team to ensure that an excellent People service is always delivered to the business. Build strong collaborative relationships with internal & external stakeholders Continual review and improvement on the delivery of People processes, practices, policies and procedures People Team department budget management Driving and developing the company Diversity, Equity & Inclusion strategy Ensure Operations are aware of the implications and effects of any proposed change both in employment law and with respect to company People policies and procedures. Support current and future business needs of the organisation. Work with wider HR team to ensure that our clients are kept informed of any changes (People related) on their contracts (whether planned or unpredicted). Support the continual diversity and positivity in the work place. Manage recruitment & retention processes. Advise, lead and deliver on change programmes such as reorganisations, redundancies, restructures, TUPE (on boarding mobilisation, de mobilisation) etc People lead on prestigious and/or complex contacts/sites Lead and support on high risk ER cases. Accountable for dealing/responding to ACAS EC claims, ET claims, negotiating and drafting settlement agreements or advising on other exit strategies Be responsible for the performance appraisal process Ensure the team are supporting the business with poor performance, misconduct, absence management, probation fails, and other business related issues. Guide managers through relevant processes and procedures, and attend/lead meetings with staff as appropriate Developing Training Strategy Support the business with developing succession planning and talent management Monitor and be on top of the changes in employment legislation and advice as appropriate Guide and support the team members with their work and activities and their continued professional development Actively involved in our Tender process. Attend presentations Person Specification Excellent communicate skills Experience in delivering presentations Possess excellent leadership and motivational skills Self-motivated and able to work on own initiative, collaborative team player who will support colleagues. Previous experience working in a senior position such as a HR Manager, People Partner/ HRBP, Head of People CIPD qualified (level 5 or above)- desirable Strong employment legislation knowledge/TUPE Experience Experience of handling varied and complex ER casework. Recruitment experience
Role Overview Pensions Quality Assurance Manager - At Isio, we're passionate about helping organisations and individuals navigate the complexities of pensions, benefits, and investments. We combine innovative thinking with deep industry expertise to deliver exceptional client service. As part of our commitment to excellence, we're proud to support the Pensions Dashboard Programme - a transformative initiative that empowers individuals with better access to their pension information. To support this critical work, we're seeking a Quality Assurance Manager to lead and enhance our QA function within the Pensions Administration team. This role can be based in any of our city centre offices with a hybrid workstyle. Role Overview: As Quality Assurance Manager, you will play a pivotal role in ensuring the accuracy, compliance, and efficiency of our pensions administration processes. You'll lead the development and implementation of QA frameworks across key areas including GMP Equalisation (GMPe), Pensions Dashboards, and core administration activities. We're looking for someone with proven managerial experience in Quality Assurance, ideally within a Third Party Administrator (TPA) environment, and with a strong understanding of Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Your team will focus on reviewing procedures, processes, and adherence to standards, as well as identifying and resolving data quality issues across member and scheme events. You'll work collaboratively with internal teams to uphold quality standards, pinpoint root causes of inefficiencies, and create recommendation reports that support ongoing improvement. Key Responsibilities Leadership & Team Development Coach and guide team members to achieve high performance. Foster a collaborative, inclusive, and innovative team culture. Align team goals with organisational strategy and change initiatives. Quality Assurance in Pensions Administration: Conduct quality checks to ensure compliance with regulations and internal policies. Identify and resolve data discrepancies and inefficiencies. Develop and maintain QA frameworks and tools. Collaborate with teams to ensure accurate member data and benefit processing. Stay ahead of legislative changes and update processes proactively. Benchmark QA practices to drive best-in-class operations Pensions Dashboard Programme Lead integration of the Dashboard into existing processes. Review data readiness and ensure compliance with regulatory standards. Test data feeds and systems linked to the Dashboard. Provide expert insights during internal and external audits. Audit & Certification Management Lead preparation and completion of external audits including: ISO9001 AAF 01/20 PASA Accreditation Institute of Customer Services Membership Act as primary contact for auditors and certification bodies. Continuous Improvement & Stakeholder Engagement Define and monitor QA KPIs, reporting trends to senior leadership. Recommend strategic improvements based on QA findings. Liaise with internal stakeholders to ensure governance alignment. Support client teams with QA reporting for trustee meetings. Stay informed on industry developments and emerging technologies. What We're Looking For Proven experience in pensions administration and quality assurance. Strong understanding of regulatory frameworks and industry standards. Excellent leadership, communication, and stakeholder management skills. Analytical mindset with a focus on continuous improvement. Experience with audit preparation and certification processes is a plus. Proficient in using pensions administration systems and quality assurance tools. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer here Isio - Careers & Benefits What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email
Nov 07, 2025
Full time
Role Overview Pensions Quality Assurance Manager - At Isio, we're passionate about helping organisations and individuals navigate the complexities of pensions, benefits, and investments. We combine innovative thinking with deep industry expertise to deliver exceptional client service. As part of our commitment to excellence, we're proud to support the Pensions Dashboard Programme - a transformative initiative that empowers individuals with better access to their pension information. To support this critical work, we're seeking a Quality Assurance Manager to lead and enhance our QA function within the Pensions Administration team. This role can be based in any of our city centre offices with a hybrid workstyle. Role Overview: As Quality Assurance Manager, you will play a pivotal role in ensuring the accuracy, compliance, and efficiency of our pensions administration processes. You'll lead the development and implementation of QA frameworks across key areas including GMP Equalisation (GMPe), Pensions Dashboards, and core administration activities. We're looking for someone with proven managerial experience in Quality Assurance, ideally within a Third Party Administrator (TPA) environment, and with a strong understanding of Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Your team will focus on reviewing procedures, processes, and adherence to standards, as well as identifying and resolving data quality issues across member and scheme events. You'll work collaboratively with internal teams to uphold quality standards, pinpoint root causes of inefficiencies, and create recommendation reports that support ongoing improvement. Key Responsibilities Leadership & Team Development Coach and guide team members to achieve high performance. Foster a collaborative, inclusive, and innovative team culture. Align team goals with organisational strategy and change initiatives. Quality Assurance in Pensions Administration: Conduct quality checks to ensure compliance with regulations and internal policies. Identify and resolve data discrepancies and inefficiencies. Develop and maintain QA frameworks and tools. Collaborate with teams to ensure accurate member data and benefit processing. Stay ahead of legislative changes and update processes proactively. Benchmark QA practices to drive best-in-class operations Pensions Dashboard Programme Lead integration of the Dashboard into existing processes. Review data readiness and ensure compliance with regulatory standards. Test data feeds and systems linked to the Dashboard. Provide expert insights during internal and external audits. Audit & Certification Management Lead preparation and completion of external audits including: ISO9001 AAF 01/20 PASA Accreditation Institute of Customer Services Membership Act as primary contact for auditors and certification bodies. Continuous Improvement & Stakeholder Engagement Define and monitor QA KPIs, reporting trends to senior leadership. Recommend strategic improvements based on QA findings. Liaise with internal stakeholders to ensure governance alignment. Support client teams with QA reporting for trustee meetings. Stay informed on industry developments and emerging technologies. What We're Looking For Proven experience in pensions administration and quality assurance. Strong understanding of regulatory frameworks and industry standards. Excellent leadership, communication, and stakeholder management skills. Analytical mindset with a focus on continuous improvement. Experience with audit preparation and certification processes is a plus. Proficient in using pensions administration systems and quality assurance tools. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer here Isio - Careers & Benefits What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Nov 07, 2025
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Handle Recruitment is seeking a Marketing Campaign Manager to work with a world recognised bank! This will be on a six month fixed term contract initially, salary up to £55k pro rata and two days a week in the London office As the Marketing Manager your responsibilities will include: Day to day management of aggregate Marketing targets and plans, including creative, media, channel, budgets and measurement Timely forecasting, analysis of data and reporting of performance through all stages of the funnel, using data to optimise campaign results Managing the development of marketing activity, liaising with colleagues in other teams across the wider Marketing CoE, Product and Channel teams to ensure all activity is aligned to agreed plans and essential procedures are followed Supporting the development of briefs/ briefings including creative, targeting, media and production Developing and building new connected customer needs-based journeys for customers and prospects that are highly segmented, relevant and orchestrate multiple touchpoints, ensuring creative integration of ATL, BTL and Digital communications where relevant Oversight and approval of creative assets, media and targeting plans Ensuring all governance and control requirements and processes are adhered to and are operating effectively Driving continual improvement in communication quality, customer and business outcomes, and operational efficiencies Developing deep and trusted relationships with key colleagues and stakeholders across the nominated business and Marketing CoE to ensure customer focus and marketing activity that meet business requirements and strategic objectives Contributing to the development of a strong high performance culture within the Product and Propositions Marketing Team, including being a coach / mentor to new and junior To be successful in this role you will have: Experience in marketing campaign management, ideally in banking/financial services/highly regulated industries Proven experience in creating, developing and delivering world class marketing communications through multiple channels, touchpoints and customer segments, working with teams both internally and externally Sound and comprehensive relationship building and diplomacy skills to be able to communicate complex material, with the ability to guide and influence stakeholders, colleagues and external creative agencies A broad and extensive experience of digital and marketing, and proven results, particularly in direct marketing to customers via digital channels - including planning, scheduling and prioritising, customer targeting, channel management, effective promotion of products and services, personalisation, implementation and governance Please apply now for a further conversation! Handle Recruitment is acting as an Employment Business in relation to this vacancy.
Nov 07, 2025
Full time
Handle Recruitment is seeking a Marketing Campaign Manager to work with a world recognised bank! This will be on a six month fixed term contract initially, salary up to £55k pro rata and two days a week in the London office As the Marketing Manager your responsibilities will include: Day to day management of aggregate Marketing targets and plans, including creative, media, channel, budgets and measurement Timely forecasting, analysis of data and reporting of performance through all stages of the funnel, using data to optimise campaign results Managing the development of marketing activity, liaising with colleagues in other teams across the wider Marketing CoE, Product and Channel teams to ensure all activity is aligned to agreed plans and essential procedures are followed Supporting the development of briefs/ briefings including creative, targeting, media and production Developing and building new connected customer needs-based journeys for customers and prospects that are highly segmented, relevant and orchestrate multiple touchpoints, ensuring creative integration of ATL, BTL and Digital communications where relevant Oversight and approval of creative assets, media and targeting plans Ensuring all governance and control requirements and processes are adhered to and are operating effectively Driving continual improvement in communication quality, customer and business outcomes, and operational efficiencies Developing deep and trusted relationships with key colleagues and stakeholders across the nominated business and Marketing CoE to ensure customer focus and marketing activity that meet business requirements and strategic objectives Contributing to the development of a strong high performance culture within the Product and Propositions Marketing Team, including being a coach / mentor to new and junior To be successful in this role you will have: Experience in marketing campaign management, ideally in banking/financial services/highly regulated industries Proven experience in creating, developing and delivering world class marketing communications through multiple channels, touchpoints and customer segments, working with teams both internally and externally Sound and comprehensive relationship building and diplomacy skills to be able to communicate complex material, with the ability to guide and influence stakeholders, colleagues and external creative agencies A broad and extensive experience of digital and marketing, and proven results, particularly in direct marketing to customers via digital channels - including planning, scheduling and prioritising, customer targeting, channel management, effective promotion of products and services, personalisation, implementation and governance Please apply now for a further conversation! Handle Recruitment is acting as an Employment Business in relation to this vacancy.
Position Title: Manager of Business Development Representatives Location: EMEA Employment Type: Full-Time Onsite, Remote/Flexible, or Hybrid: Remote/Flexible Department: Marketing Hiring Manager: VP Demand Generation & Revenue Marketing Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like Affinity Petcare, Nomad Foods, Laborie, and Pret A Manger work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Gartner and Forrester in 2025 and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities. POSITION SUMMARY: We are seeking a Manager of EMEA Business Development Representatives (BDR) to join our team and drive the success of our outbound BDR efforts. This is a first-line management role, not a manager-of-managers position, making it perfect for a hands-on leader eager to roll up their sleeves and make an impact. WHAT YOU WILL BE RESPONSIBLE FOR: Manage & Lead BDR Team: Oversee and motivate a high-performing outbound BDR team, setting clear goals and benchmarks for success. Player-Coach Leadership: Lead by example by demonstrating best practices in prospecting, cold calling, and account engagement. Develop & Execute BDR Playbooks: Create, refine, and implement playbooks and strategies that drive consistent results and pipeline growth. Coach & Mentor: Provide individualized coaching and mentorship to help BDRs improve their skills in communication, prospecting, and closing qualified opportunities. Hands-On Engagement: Actively participate in team activities, from shadowing calls to refining messaging, ensuring alignment with overall sales and marketing strategies. Analytics & Performance: Leverage tools like Salesforce, Salesloft, Chorus, Cognism, Zoominfo, and other martech solutions to track performance metrics, analyze results, and identify areas for improvement. Collaboration: Partner closely with sales and marketing leadership to align goals, share insights, and optimize the lead-to-opportunity process. Additional responsibilities and duties as required CANDIDATE QUALIFICATIONS & WHY YOU'RE A GREAT FIT FOR THE ROLE: Proven Leadership: A minimum of 3 years of experience directly leading a BDR team, with demonstrated success in managing a high-performing outbound team SaaS experience: Prior experience in a SaaS environment is required, ideally within a B2B MarTech or Digital Asset Management company Expertise in Tools & Processes: Advanced knowledge of Salesforce, Zoominfo, LInkedIn Sales Nav, Salesloft, Cognism, Chorus (or similar tools), and BDR workflows are required. Sales Skills: Exceptional phone, communication, and sales abilities to drive prospecting success are required. Player-Coach Mentality: Ability to model success, working alongside the team to inspire performance is required. BDR Playbook Development: Experience designing and refining effective playbooks and prospecting strategies is required. Data-Driven Approach: Skilled in analyzing metrics, identifying trends, and implementing improvements based on data. Coaching & Mentoring: Proven ability to develop team members' skills and foster a collaborative, high-energy environment. Ability to do call-coaching is critical to this role. Fluency in English, both written and spoken. APRIMO CULTURE & WHY YOU'LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo. With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal. We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities Through its relaxed environment, Aprimo embodies a more casual "Silicon Valley" atmosphere. We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings. Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance. With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut. In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo! Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles. Our culture is not a micro-managing environment - rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles. As such, individual team members can leave a lasting impact and footprint within the organization - in fact, our average employee tenure is 7.7 years. Aprimo employs a "choose your own adventure" approach to career advancement. Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion. Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities. For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics. Ranked in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings. We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization. Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity. AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI. With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward. Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. APRIMO BENEFITS WE OFFER: Target Compensation: On-Target Earning ranging from GBP or Euro equivalent of $130,000 - $175,000 USD depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law. Competitive benefits coverage that begins on the first day of employment
Nov 07, 2025
Full time
Position Title: Manager of Business Development Representatives Location: EMEA Employment Type: Full-Time Onsite, Remote/Flexible, or Hybrid: Remote/Flexible Department: Marketing Hiring Manager: VP Demand Generation & Revenue Marketing Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like Affinity Petcare, Nomad Foods, Laborie, and Pret A Manger work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Gartner and Forrester in 2025 and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities. POSITION SUMMARY: We are seeking a Manager of EMEA Business Development Representatives (BDR) to join our team and drive the success of our outbound BDR efforts. This is a first-line management role, not a manager-of-managers position, making it perfect for a hands-on leader eager to roll up their sleeves and make an impact. WHAT YOU WILL BE RESPONSIBLE FOR: Manage & Lead BDR Team: Oversee and motivate a high-performing outbound BDR team, setting clear goals and benchmarks for success. Player-Coach Leadership: Lead by example by demonstrating best practices in prospecting, cold calling, and account engagement. Develop & Execute BDR Playbooks: Create, refine, and implement playbooks and strategies that drive consistent results and pipeline growth. Coach & Mentor: Provide individualized coaching and mentorship to help BDRs improve their skills in communication, prospecting, and closing qualified opportunities. Hands-On Engagement: Actively participate in team activities, from shadowing calls to refining messaging, ensuring alignment with overall sales and marketing strategies. Analytics & Performance: Leverage tools like Salesforce, Salesloft, Chorus, Cognism, Zoominfo, and other martech solutions to track performance metrics, analyze results, and identify areas for improvement. Collaboration: Partner closely with sales and marketing leadership to align goals, share insights, and optimize the lead-to-opportunity process. Additional responsibilities and duties as required CANDIDATE QUALIFICATIONS & WHY YOU'RE A GREAT FIT FOR THE ROLE: Proven Leadership: A minimum of 3 years of experience directly leading a BDR team, with demonstrated success in managing a high-performing outbound team SaaS experience: Prior experience in a SaaS environment is required, ideally within a B2B MarTech or Digital Asset Management company Expertise in Tools & Processes: Advanced knowledge of Salesforce, Zoominfo, LInkedIn Sales Nav, Salesloft, Cognism, Chorus (or similar tools), and BDR workflows are required. Sales Skills: Exceptional phone, communication, and sales abilities to drive prospecting success are required. Player-Coach Mentality: Ability to model success, working alongside the team to inspire performance is required. BDR Playbook Development: Experience designing and refining effective playbooks and prospecting strategies is required. Data-Driven Approach: Skilled in analyzing metrics, identifying trends, and implementing improvements based on data. Coaching & Mentoring: Proven ability to develop team members' skills and foster a collaborative, high-energy environment. Ability to do call-coaching is critical to this role. Fluency in English, both written and spoken. APRIMO CULTURE & WHY YOU'LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo. With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal. We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities Through its relaxed environment, Aprimo embodies a more casual "Silicon Valley" atmosphere. We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings. Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance. With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut. In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo! Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles. Our culture is not a micro-managing environment - rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles. As such, individual team members can leave a lasting impact and footprint within the organization - in fact, our average employee tenure is 7.7 years. Aprimo employs a "choose your own adventure" approach to career advancement. Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion. Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities. For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics. Ranked in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings. We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization. Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity. AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI. With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward. Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. APRIMO BENEFITS WE OFFER: Target Compensation: On-Target Earning ranging from GBP or Euro equivalent of $130,000 - $175,000 USD depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law. Competitive benefits coverage that begins on the first day of employment
Retail Department Manager - Flexible Role Overview Join one of the world's most prestigious department stores as a Retail Department Manager in a flexible capacity. We're seeking experienced retail leaders who thrive in dynamic environments and are passionate about operational excellence and customer service. This role is ideal for individuals ready to step into high-energy, high-impact positions across key categories such as Beauty, Childrenswear, and high-volume Fashion. Key Responsibilities Oversee daily floor operations to ensure seamless execution of the customer journey. Drive service excellence by monitoring and achieving key performance indicators (KPIs). Lead by example, coaching and motivating teams to maintain high service standards and performance levels. Collaborate with store leadership to ensure staffing levels, commercial goals, and customer needs are consistently aligned. Support stock integrity through coordination with the stockroom and replenishment teams. Ensure visual merchandising and brand standards are upheld at all times. Maintain a keen awareness of sales opportunities and contribute to the commercial success of the department. Candidate Requirements Minimum 3 years' experience in a retail management role, ideally within Beauty or high-turnover departments. Demonstrated ability to manage and inspire diverse teams in fast-paced retail environments. Track record of achieving service and sales KPIs. Strong operational mindset with excellent problem-solving skills. Adaptable, professional, and confident working across different departments and brand environments. Excellent communication and interpersonal skills. Why Join Us? Be part of a globally recognised retail institution known for excellence and innovation. Experience a flexible role that offers variety, challenge, and opportunity across multiple departments. Work alongside passionate retail professionals and make a tangible impact on the customer experience.
Nov 07, 2025
Full time
Retail Department Manager - Flexible Role Overview Join one of the world's most prestigious department stores as a Retail Department Manager in a flexible capacity. We're seeking experienced retail leaders who thrive in dynamic environments and are passionate about operational excellence and customer service. This role is ideal for individuals ready to step into high-energy, high-impact positions across key categories such as Beauty, Childrenswear, and high-volume Fashion. Key Responsibilities Oversee daily floor operations to ensure seamless execution of the customer journey. Drive service excellence by monitoring and achieving key performance indicators (KPIs). Lead by example, coaching and motivating teams to maintain high service standards and performance levels. Collaborate with store leadership to ensure staffing levels, commercial goals, and customer needs are consistently aligned. Support stock integrity through coordination with the stockroom and replenishment teams. Ensure visual merchandising and brand standards are upheld at all times. Maintain a keen awareness of sales opportunities and contribute to the commercial success of the department. Candidate Requirements Minimum 3 years' experience in a retail management role, ideally within Beauty or high-turnover departments. Demonstrated ability to manage and inspire diverse teams in fast-paced retail environments. Track record of achieving service and sales KPIs. Strong operational mindset with excellent problem-solving skills. Adaptable, professional, and confident working across different departments and brand environments. Excellent communication and interpersonal skills. Why Join Us? Be part of a globally recognised retail institution known for excellence and innovation. Experience a flexible role that offers variety, challenge, and opportunity across multiple departments. Work alongside passionate retail professionals and make a tangible impact on the customer experience.
We are seeking a dynamic and experienced Head of Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing the end-to-end delivery lifecycle, ensuring governance, and continuously improving delivery performance. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across the group, significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. What we are looking for: Making Change Happen: Makes the agenda clear and tangible. Distils the vision for change into concise performance priorities that are clearly articulated, understood, and actionable. Involves people in the process of contributing or shaping change plans - creates a coherent working change vision which enables people to see clearly in their own minds where the change will take them. Manage and deliver high-impact, multi-jurisdictional, complex, transformational projects and Technology workstreams in a fast-paced and virtual environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework. Own the delivery roadmap and ensure timely, high-quality execution of technology projects and programs. Define and implement best practices, frameworks, and standards for delivery management. Monitor and report on delivery KPIs, ensuring continuous improvement in velocity, quality, and customer satisfaction. Planning and managing resources and ensure that projects are staffed with the appropriate skills and experience, from both in-house and vender-supplied near-shore teams. Estimation and forecasting of cost to deliver outcomes, informing project, programme, and departmental budgets. Performance & Governance: Set out our Agile Strategy and Governance frameworks, embed Scaled agile principles and practices across teams, promoting a mindset of flexibility, transparency, and iterative delivery. Drive agile maturity through coaching, training, and firsthand support. Set the standards and principles, ensuring the use of Azure Dev Ops and other tools aligns. Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes. Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility. Lead regular delivery reviews, retrospectives, and performance assessments. Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry. Stay up to date on the latest trends and best practices in project delivery and agile methodologies, seeking innovative ways to leverage technology, automation and AI. Development and presentation of Business Cases to socialise the benefits and secure funding. Strategic Leadership: The ability to simplify complexity and develop a clear delivery strategy Helps to drive the Big Picture forward to the ground level - interpret the reality of how the vision is likely to be enacted. Can establish an operational strategy which is aligned to the Big Picture. Displays a strong empathy with the clients and stakeholder - voices their needs, reactions and concerns to the organisation. Is vigilant in terms of understanding external trends, regulatory and economic factors along with technological changes which are likely to impact on - imports this understanding to counteract complacency. Garners support and challenges when appropriate to secure results. People Leadership: Builds a shared vision around the Big Picture which fosters commitment and investment of people Inspire individuals intellectually and emotionally - impact of style is to create followership. Has the persona to connect with people at all levels of the organisation. Takes the time and energy to engage with people at the ground level, in a personally relevant way. Lead, mentor, and grow cross-functional delivery teams, fostering a culture of collaboration, accountability, and continuous improvement. Build and maintain a high-performing team structure aligned with business goals and delivery needs. + Champion professional development and succession planning within the delivery organization. Inspire and motivate teams to achieve excellence in delivery and innovation. Can attract, recruit and develop and maintain high calibre people. Creates empowered teams, with strong ethos and drive, at all levels of Aztec. Constantly provides purpose and meaning to individuals by linking their contributions to the Big Picture. Encourages people to take responsibility for generating results and taking corrective action - particularly in respect of client issues. Skills and experience: 10+ years of proven experience in a senior technology delivery leadership role, ideally in a complex, fast-paced environment within the finance industry. 10+ years' experience managing teams, with direct line management experience you excel in driving performance and career development. 15+ years of demonstrable experience in delivering complex projects and programs on time, within budget, and to the required quality standards, using agile methodologies. Strong vendor management, working with global system integrators, system vendors and other delivery partners to create a successful ecosystem to delivery success. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong background in agile delivery methodologies (Scrum, SAFe, Kanban, etc.). You will have taken greenfield agile Technology departments through the transition to Enterprise Scaled Agile. Deep understanding of delivery metrics, governance frameworks, and performance management. Experience with tools such as Jira, Confluence, Azure DevOps, or similar. Personal Profile: Commitment to 'get things done', 'done well' and 'done on time', successful candidate will havean evident "can-do" attitude. Strong attention to detail, while being able to look at the big picture, adheres to high quality standards, checks information quality. Delivering results remains calm, effective, and positive even when under pressure; takes ownership for delivering outcomes and is highlight pragmatic and action orientated. Organised and discipline, able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions. Resilience - to cope with changing priorities or obstacles against tight timescales Identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and action-oriented manner; whilst being able to identify and manages risk. Influencing and relationship building; proactively builds productive, open and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Acts in the organisation's best interests Capacity to spot issues and distil the important from the unimportant Clear and grounded set of values that align to the Aztec's Values Values the flexible and work life balance agenda. We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Nov 07, 2025
Full time
We are seeking a dynamic and experienced Head of Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing the end-to-end delivery lifecycle, ensuring governance, and continuously improving delivery performance. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across the group, significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. What we are looking for: Making Change Happen: Makes the agenda clear and tangible. Distils the vision for change into concise performance priorities that are clearly articulated, understood, and actionable. Involves people in the process of contributing or shaping change plans - creates a coherent working change vision which enables people to see clearly in their own minds where the change will take them. Manage and deliver high-impact, multi-jurisdictional, complex, transformational projects and Technology workstreams in a fast-paced and virtual environment, from discovery through to delivery and successful transition and adoption in line with the agreed delivery framework. Own the delivery roadmap and ensure timely, high-quality execution of technology projects and programs. Define and implement best practices, frameworks, and standards for delivery management. Monitor and report on delivery KPIs, ensuring continuous improvement in velocity, quality, and customer satisfaction. Planning and managing resources and ensure that projects are staffed with the appropriate skills and experience, from both in-house and vender-supplied near-shore teams. Estimation and forecasting of cost to deliver outcomes, informing project, programme, and departmental budgets. Performance & Governance: Set out our Agile Strategy and Governance frameworks, embed Scaled agile principles and practices across teams, promoting a mindset of flexibility, transparency, and iterative delivery. Drive agile maturity through coaching, training, and firsthand support. Set the standards and principles, ensuring the use of Azure Dev Ops and other tools aligns. Collaborate with Product, Engineering, and Business stakeholders to ensure alignment and shared ownership of outcomes. Establish and maintain robust governance structures to ensure compliance, risk management, and stakeholder visibility. Lead regular delivery reviews, retrospectives, and performance assessments. Ensure alignment with enterprise architecture, security, and compliance standards, particularly those relevant to the finance industry. Stay up to date on the latest trends and best practices in project delivery and agile methodologies, seeking innovative ways to leverage technology, automation and AI. Development and presentation of Business Cases to socialise the benefits and secure funding. Strategic Leadership: The ability to simplify complexity and develop a clear delivery strategy Helps to drive the Big Picture forward to the ground level - interpret the reality of how the vision is likely to be enacted. Can establish an operational strategy which is aligned to the Big Picture. Displays a strong empathy with the clients and stakeholder - voices their needs, reactions and concerns to the organisation. Is vigilant in terms of understanding external trends, regulatory and economic factors along with technological changes which are likely to impact on - imports this understanding to counteract complacency. Garners support and challenges when appropriate to secure results. People Leadership: Builds a shared vision around the Big Picture which fosters commitment and investment of people Inspire individuals intellectually and emotionally - impact of style is to create followership. Has the persona to connect with people at all levels of the organisation. Takes the time and energy to engage with people at the ground level, in a personally relevant way. Lead, mentor, and grow cross-functional delivery teams, fostering a culture of collaboration, accountability, and continuous improvement. Build and maintain a high-performing team structure aligned with business goals and delivery needs. + Champion professional development and succession planning within the delivery organization. Inspire and motivate teams to achieve excellence in delivery and innovation. Can attract, recruit and develop and maintain high calibre people. Creates empowered teams, with strong ethos and drive, at all levels of Aztec. Constantly provides purpose and meaning to individuals by linking their contributions to the Big Picture. Encourages people to take responsibility for generating results and taking corrective action - particularly in respect of client issues. Skills and experience: 10+ years of proven experience in a senior technology delivery leadership role, ideally in a complex, fast-paced environment within the finance industry. 10+ years' experience managing teams, with direct line management experience you excel in driving performance and career development. 15+ years of demonstrable experience in delivering complex projects and programs on time, within budget, and to the required quality standards, using agile methodologies. Strong vendor management, working with global system integrators, system vendors and other delivery partners to create a successful ecosystem to delivery success. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong background in agile delivery methodologies (Scrum, SAFe, Kanban, etc.). You will have taken greenfield agile Technology departments through the transition to Enterprise Scaled Agile. Deep understanding of delivery metrics, governance frameworks, and performance management. Experience with tools such as Jira, Confluence, Azure DevOps, or similar. Personal Profile: Commitment to 'get things done', 'done well' and 'done on time', successful candidate will havean evident "can-do" attitude. Strong attention to detail, while being able to look at the big picture, adheres to high quality standards, checks information quality. Delivering results remains calm, effective, and positive even when under pressure; takes ownership for delivering outcomes and is highlight pragmatic and action orientated. Organised and discipline, able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions. Resilience - to cope with changing priorities or obstacles against tight timescales Identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and action-oriented manner; whilst being able to identify and manages risk. Influencing and relationship building; proactively builds productive, open and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Acts in the organisation's best interests Capacity to spot issues and distil the important from the unimportant Clear and grounded set of values that align to the Aztec's Values Values the flexible and work life balance agenda. We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
This is a 12 month Fixed Term Contract We're looking for a Head of Sourcing to shape the future of Gymshark's supply chain. This role is about creating and driving a world-class sourcing strategy-building powerful supplier partnerships, securing the best deals, and ensuring we deliver the innovative, high-performance products our community loves. If you're ready to lead, influence, and future-proof our global sourcing, this is your stage. What you'll be doing Driving and executing 3-year supplier strategies, ensuring capability, capacity, quality, and performance align with Gymshark's buy calendar. Leading vendor allocation, order placement, and raw material spend to deliver on business needs. Partnering with suppliers to review investments, manage commitments, and unlock technical and commercial opportunities. Building a fit-for-purpose supply chain and a sourcing strategy that connects Design, Materials, Merchandising, and Development to a shared vision. Owning sourcing calendars, processes, and policies - embedding responsible buying practices across the business. Delivering transparent, accurate costing documentation, reporting intake margin and spend to the wider business. Staying ahead of technology, market shifts, and regulations to guide new sourcing markets and categories. Managing supplier performance through scorecards, capacity targets, savings initiatives, and margin KPIs. Coaching and guiding your team, while also supporting supplier management and long-term relationship building. Traveling to factories to assess capabilities, drive re-engineering opportunities, and ensure product excellence. What you'll be accountable for Leading, coaching, and developing a diverse sourcing team - with people leadership at the heart. Setting departmental goals, aligning with Apparel & Accessories strategy, and delivering on category margin targets. Owning supplier spend, negotiations, capacity planning, and performance management, including onboarding and exit strategies. Constantly raising the bar on service, cost, and quality. Creating and rolling out seasonal strategies in partnership with peers and suppliers. Reporting and presenting departmental KPIs and sourcing strategy to leadership. Designing roles, delegating effectively, and fostering a performance-driven team culture. Embedding a culture of belonging, inclusivity, and recognition across the team. Acting as a key influencer within the business, ensuring sourcing is a driver of Gymshark's growth and innovation. What you'll need Deep understanding of component pricing, garment manufacturing, construction, and production management. Strong analytical skills with the ability to interpret data and make sound, commercial decisions. Solid financial and commercial acumen, with experience managing budgets, costings, and margins. Knowledge of regional sourcing practices, trade agreements, ethical compliance standards, and material/trim testing fundamentals. Proven track record in apparel manufacturing and product creation. Strong people management and coaching experience, with the ability to build high-performing teams. Exceptional communication skills (written and verbal), with the confidence to influence at all levels. Highly proficient in Microsoft Office and experienced with PLM or similar data management systems. Culturally aware, adaptable, and skilled at building effective global relationships. Preferred Skills & Experience Previous experience leading a sourcing team within a global brand. Thrives in a fast-paced, dynamic environment, with strong organisational skills and attention to detail. A creative problem solver - solution-focused, resilient, and adaptable. Skilled in storytelling with data, and confident in presenting, facilitating, and managing change. A lateral thinker who isn't afraid to challenge or be challenged. High levels of emotional intelligence, self-awareness, and facilitation skills. Committed to continuous improvement and open to giving and receiving effective feedback. Due to the hands-on and collaborative nature of the work in our Product & Supply Chain team, we have a minimum expectation of four days per week onsite at Gymshark HQ. This helps us innovate, problem-solve, and deliver world-class products together. Belonging at Gymshark Our mission is to be a place where everyone belongs. We're an equal opportunities employer and strive to be inclusive in all aspects of employment. We are committed to finding reasonable adjustments for candidates with specific needs or disabilities during our recruitment process. All applicants will be considered fairly and equally. If you'd like to request a reasonable adjustment, please email .
Nov 07, 2025
Full time
This is a 12 month Fixed Term Contract We're looking for a Head of Sourcing to shape the future of Gymshark's supply chain. This role is about creating and driving a world-class sourcing strategy-building powerful supplier partnerships, securing the best deals, and ensuring we deliver the innovative, high-performance products our community loves. If you're ready to lead, influence, and future-proof our global sourcing, this is your stage. What you'll be doing Driving and executing 3-year supplier strategies, ensuring capability, capacity, quality, and performance align with Gymshark's buy calendar. Leading vendor allocation, order placement, and raw material spend to deliver on business needs. Partnering with suppliers to review investments, manage commitments, and unlock technical and commercial opportunities. Building a fit-for-purpose supply chain and a sourcing strategy that connects Design, Materials, Merchandising, and Development to a shared vision. Owning sourcing calendars, processes, and policies - embedding responsible buying practices across the business. Delivering transparent, accurate costing documentation, reporting intake margin and spend to the wider business. Staying ahead of technology, market shifts, and regulations to guide new sourcing markets and categories. Managing supplier performance through scorecards, capacity targets, savings initiatives, and margin KPIs. Coaching and guiding your team, while also supporting supplier management and long-term relationship building. Traveling to factories to assess capabilities, drive re-engineering opportunities, and ensure product excellence. What you'll be accountable for Leading, coaching, and developing a diverse sourcing team - with people leadership at the heart. Setting departmental goals, aligning with Apparel & Accessories strategy, and delivering on category margin targets. Owning supplier spend, negotiations, capacity planning, and performance management, including onboarding and exit strategies. Constantly raising the bar on service, cost, and quality. Creating and rolling out seasonal strategies in partnership with peers and suppliers. Reporting and presenting departmental KPIs and sourcing strategy to leadership. Designing roles, delegating effectively, and fostering a performance-driven team culture. Embedding a culture of belonging, inclusivity, and recognition across the team. Acting as a key influencer within the business, ensuring sourcing is a driver of Gymshark's growth and innovation. What you'll need Deep understanding of component pricing, garment manufacturing, construction, and production management. Strong analytical skills with the ability to interpret data and make sound, commercial decisions. Solid financial and commercial acumen, with experience managing budgets, costings, and margins. Knowledge of regional sourcing practices, trade agreements, ethical compliance standards, and material/trim testing fundamentals. Proven track record in apparel manufacturing and product creation. Strong people management and coaching experience, with the ability to build high-performing teams. Exceptional communication skills (written and verbal), with the confidence to influence at all levels. Highly proficient in Microsoft Office and experienced with PLM or similar data management systems. Culturally aware, adaptable, and skilled at building effective global relationships. Preferred Skills & Experience Previous experience leading a sourcing team within a global brand. Thrives in a fast-paced, dynamic environment, with strong organisational skills and attention to detail. A creative problem solver - solution-focused, resilient, and adaptable. Skilled in storytelling with data, and confident in presenting, facilitating, and managing change. A lateral thinker who isn't afraid to challenge or be challenged. High levels of emotional intelligence, self-awareness, and facilitation skills. Committed to continuous improvement and open to giving and receiving effective feedback. Due to the hands-on and collaborative nature of the work in our Product & Supply Chain team, we have a minimum expectation of four days per week onsite at Gymshark HQ. This helps us innovate, problem-solve, and deliver world-class products together. Belonging at Gymshark Our mission is to be a place where everyone belongs. We're an equal opportunities employer and strive to be inclusive in all aspects of employment. We are committed to finding reasonable adjustments for candidates with specific needs or disabilities during our recruitment process. All applicants will be considered fairly and equally. If you'd like to request a reasonable adjustment, please email .
Senior Recruitment Consultant Construction Leeds 30,000 - 35,000 Per Annum + Car Allowance & Uncapped Commission Are you an experienced Construction Recruiter ready to take the next step in your career? Do you want to join a specialist team with almost 40 years of experience and industry knowledge, in a business that truly values its culture and recognises your performance with genuine rewards? Search Recruitment Group, one of the UK's leading recruitment agencies with offices nationwide and in New York, is growing our Construction, Trades & Labour team in Leeds! We're looking for a Senior Recruitment Consultant who's ready for a fast-track route into leadership. You'll be joining a company where construction recruitment has been at the heart of what we do since day one. With a strong existing client base, a clear pathway for career progression, and working alongside a leadership team that has built their career at Search, you'll have everything you need to hit the ground running. There's real momentum in the division right now, so it's the perfect time to join us. With uncapped earning potential, award-winning training, and clear progression, you can expect to level up your career with Search. What's in it for you? - Competitive base salary + uncapped commission - A generous car allowance - 0% threshold in your first 6 months - earn up to 35% commission from day one - Award-winning training and personalised 1:1 coaching to fast-track your path to management - Regular incentives and rewards - from team nights out to all expenses paid for European trips for top performers - Vibrant team culture with regular socials, awards, and early finishes. - Flexible holiday scheme - buy or sell up to 5 days each year - Lifestyle and well being perks through Perkbox - Access to the Tusker car benefit scheme Who we're looking for: - Proven experience within a 360 recruitment role. - A track record of achieving targets and building strong client relationships - Driven, proactive, and confident managing your own workload - Thrives in a fast-paced environment where no two days are the same What you'll be doing: - Proactively generating new business through B2B calls, meetings, and LinkedIn outreach - Negotiate fees and terms to maximise your commercial success - Manage and grow client accounts, becoming their go-to recruitment partner - Write engaging job adverts and use social media to attract candidates - Source candidates through job boards, referrals, and networking - Conduct interviews and manage the full recruitment process from start to finish - Ensure compliance with RTW checks and internal processes - Build long-term, trusted relationships with both clients and candidates To find out more about this opportunity, click "Apply Today" or get in touch with Isabel Stone for a confidential chat. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Nov 07, 2025
Full time
Senior Recruitment Consultant Construction Leeds 30,000 - 35,000 Per Annum + Car Allowance & Uncapped Commission Are you an experienced Construction Recruiter ready to take the next step in your career? Do you want to join a specialist team with almost 40 years of experience and industry knowledge, in a business that truly values its culture and recognises your performance with genuine rewards? Search Recruitment Group, one of the UK's leading recruitment agencies with offices nationwide and in New York, is growing our Construction, Trades & Labour team in Leeds! We're looking for a Senior Recruitment Consultant who's ready for a fast-track route into leadership. You'll be joining a company where construction recruitment has been at the heart of what we do since day one. With a strong existing client base, a clear pathway for career progression, and working alongside a leadership team that has built their career at Search, you'll have everything you need to hit the ground running. There's real momentum in the division right now, so it's the perfect time to join us. With uncapped earning potential, award-winning training, and clear progression, you can expect to level up your career with Search. What's in it for you? - Competitive base salary + uncapped commission - A generous car allowance - 0% threshold in your first 6 months - earn up to 35% commission from day one - Award-winning training and personalised 1:1 coaching to fast-track your path to management - Regular incentives and rewards - from team nights out to all expenses paid for European trips for top performers - Vibrant team culture with regular socials, awards, and early finishes. - Flexible holiday scheme - buy or sell up to 5 days each year - Lifestyle and well being perks through Perkbox - Access to the Tusker car benefit scheme Who we're looking for: - Proven experience within a 360 recruitment role. - A track record of achieving targets and building strong client relationships - Driven, proactive, and confident managing your own workload - Thrives in a fast-paced environment where no two days are the same What you'll be doing: - Proactively generating new business through B2B calls, meetings, and LinkedIn outreach - Negotiate fees and terms to maximise your commercial success - Manage and grow client accounts, becoming their go-to recruitment partner - Write engaging job adverts and use social media to attract candidates - Source candidates through job boards, referrals, and networking - Conduct interviews and manage the full recruitment process from start to finish - Ensure compliance with RTW checks and internal processes - Build long-term, trusted relationships with both clients and candidates To find out more about this opportunity, click "Apply Today" or get in touch with Isabel Stone for a confidential chat. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Location: Marlow x2 per week Salary: 30,000 - 35,000 Core Responsibilities Platform Management & Maintenance Act as the main administrator for the HubSpot portal, overseeing user access, security settings, system configurations, and overall platform health. Stay current with new HubSpot features and updates; share knowledge and train internal teams on best practices. Manage the HubSpot product task board, prioritizing and resolving incoming requests, issues, and enhancement suggestions (experience with Jira is advantageous). Troubleshoot and resolve technical or configuration issues within HubSpot. Conduct regular system maintenance, document workflows and configurations, and ensure sustainable, future-proof operations. Data Integrity & Management Take ownership of data accuracy, consistency, and reliability within HubSpot. Oversee data imports, exports, and deduplication efforts, implementing strong data governance practices. Maintain correct usage of HubSpot properties to ensure high-quality data capture. Perform ongoing data cleansing and validation. Manage regular uploads of key datasets (e.g., Deal data), ensuring accurate mapping and consistency. Workflows, Sequences & Automation Design, build, and refine automated workflows and sequences across Marketing, Sales, and Service Hubs to streamline customer journeys. Continuously review and update automations to ensure relevance and effectiveness. Maintain sequence documentation, mapping customer journey impacts and ensuring associated content is accurate and up to date. Optimize chat workflows to enhance lead capture and customer engagement. Contribute to maintaining comprehensive documentation of automated customer journey processes. Reporting & Optimisation Develop and maintain dashboards and reports tracking key metrics such as sales performance, pipeline health, marketing effectiveness, and service activity. Analyse CRM data to identify trends, inefficiencies, and improvement opportunities that drive sales performance and revenue growth. Evaluate platform usage regularly and recommend data-driven enhancements to improve team productivity and system efficiency. User Management, Training & Support Manage user permissions, roles, and access levels to maintain system security and usability. Deliver ongoing training sessions and one-on-one coaching to improve adoption and best practice usage across teams. Provide responsive support, addressing user issues and offering clear guidance on CRM functionality. Collaboration & Stakeholder Engagement Partner with HubSpot Account Managers to stay informed about updates and leverage their support for strategic or technical challenges. Collaborate with internal teams and departments to develop CRM-based solutions that address broader business needs. Brief external partners or developers on more complex customisation projects, ensuring clear requirements and validation of outcomes. Integrations & Project Work Manage and optimise integrations between HubSpot and other key business systems to ensure seamless data connectivity. Lead or contribute to CRM-related projects, supporting continuous improvement and cross-platform integration initiatives. Required Knowledge & Skills Strong understanding of CRM principles and best practices. Proven experience managing and maintaining data quality within a CRM environment. Demonstrated ability to design and optimise automated workflows and processes. Skilled in creating reports and analysing data to generate actionable insights. Excellent problem-solving skills and keen attention to detail. Clear communicator with the ability to train and support users of varying technical expertise. Strong project management and prioritisation abilities in a fast-paced environment. Adaptability to evolving business needs and technologies. Knowledge of marketing automation and CRM-driven sales processes. Commitment to continuous learning, staying current with HubSpot updates and industry trends.
Nov 07, 2025
Full time
Location: Marlow x2 per week Salary: 30,000 - 35,000 Core Responsibilities Platform Management & Maintenance Act as the main administrator for the HubSpot portal, overseeing user access, security settings, system configurations, and overall platform health. Stay current with new HubSpot features and updates; share knowledge and train internal teams on best practices. Manage the HubSpot product task board, prioritizing and resolving incoming requests, issues, and enhancement suggestions (experience with Jira is advantageous). Troubleshoot and resolve technical or configuration issues within HubSpot. Conduct regular system maintenance, document workflows and configurations, and ensure sustainable, future-proof operations. Data Integrity & Management Take ownership of data accuracy, consistency, and reliability within HubSpot. Oversee data imports, exports, and deduplication efforts, implementing strong data governance practices. Maintain correct usage of HubSpot properties to ensure high-quality data capture. Perform ongoing data cleansing and validation. Manage regular uploads of key datasets (e.g., Deal data), ensuring accurate mapping and consistency. Workflows, Sequences & Automation Design, build, and refine automated workflows and sequences across Marketing, Sales, and Service Hubs to streamline customer journeys. Continuously review and update automations to ensure relevance and effectiveness. Maintain sequence documentation, mapping customer journey impacts and ensuring associated content is accurate and up to date. Optimize chat workflows to enhance lead capture and customer engagement. Contribute to maintaining comprehensive documentation of automated customer journey processes. Reporting & Optimisation Develop and maintain dashboards and reports tracking key metrics such as sales performance, pipeline health, marketing effectiveness, and service activity. Analyse CRM data to identify trends, inefficiencies, and improvement opportunities that drive sales performance and revenue growth. Evaluate platform usage regularly and recommend data-driven enhancements to improve team productivity and system efficiency. User Management, Training & Support Manage user permissions, roles, and access levels to maintain system security and usability. Deliver ongoing training sessions and one-on-one coaching to improve adoption and best practice usage across teams. Provide responsive support, addressing user issues and offering clear guidance on CRM functionality. Collaboration & Stakeholder Engagement Partner with HubSpot Account Managers to stay informed about updates and leverage their support for strategic or technical challenges. Collaborate with internal teams and departments to develop CRM-based solutions that address broader business needs. Brief external partners or developers on more complex customisation projects, ensuring clear requirements and validation of outcomes. Integrations & Project Work Manage and optimise integrations between HubSpot and other key business systems to ensure seamless data connectivity. Lead or contribute to CRM-related projects, supporting continuous improvement and cross-platform integration initiatives. Required Knowledge & Skills Strong understanding of CRM principles and best practices. Proven experience managing and maintaining data quality within a CRM environment. Demonstrated ability to design and optimise automated workflows and processes. Skilled in creating reports and analysing data to generate actionable insights. Excellent problem-solving skills and keen attention to detail. Clear communicator with the ability to train and support users of varying technical expertise. Strong project management and prioritisation abilities in a fast-paced environment. Adaptability to evolving business needs and technologies. Knowledge of marketing automation and CRM-driven sales processes. Commitment to continuous learning, staying current with HubSpot updates and industry trends.
Head Coach - Barrow in Furness Company Description As a Head Coach , you'll take ownership of the fitness product in your gym, leading by example to inspire both members and your team. Reporting to the General Manager, you'll mentor Fitness Coaches and Personal Trainers, deliver innovative training programmes, and drive member engagement. This is a hands-on leadership role where you'll be the face of fitness on the gym floor - motivating your team, engaging members, and ensuring that Everlast Gyms delivers the very best fitness experience. Job Description What You'll Be Doing Representing Everlast Gyms as a fitness ambassador, always demonstrating our elevated ways of working. Leading fitness products such as MOVE, REDEFINE, Personal Training, and Group Training , ensuring delivery is consistently high-quality. Driving engagement in national initiatives like , in-gym challenges, and events. Advocating for member onboarding programmes, especially MOVE - delivering and training others to build team confidence. Owning REDEFINE: driving sales, cohort participation, and member results. Recruiting, training, and mentoring Fitness Coaches and Personal Trainers, providing constructive feedback to help them grow. Managing group training timetables and monitoring performance against company KPIs. Driving new member sales and retention, while maximising revenue opportunities across personal training, memberships, and secondary spend. Delivering on-shift classes and personal training sessions to company standards. Leading by example across all areas of the gym, including reception, floor, and member interaction, ensuring every visit exceeds expectations. Qualifications About You A passionate health, fitness, and wellness advocate. Level 3 Personal Trainer qualified and a CIMSPA Practitioner . Skilled and experienced in delivering personal training and a variety of group training modalities. Strong leadership qualities with the ability to coach, motivate, and inspire a team. Up-to-date with industry trends and fitness innovations. Adaptable communicator with excellent interpersonal skills. Solutions-driven, ambitious, and always looking to develop yourself and others. Flexible to work evenings, weekends, and Bank Holidays to support business needs. Additional Information Why Join Us? At Everlast Gyms, you'll have the chance to build a career in fitness that's as ambitious as you are. As part of Frasers Group, you'll benefit from incredible opportunities, rewards, and development across the wider business. Here's what you can expect: Competitive salary plus earning potential through personal training and product sales. Ongoing training and development to grow your skills and qualifications. Opportunity to lead fitness innovation in a fast-growing, fearless brand. Group-wide discounts across Frasers Group brands. Discounted gym membership. At Frasers Group, we live by our principles: Think without limits - move fast, think fearlessly, and take the team with you. Own it and back yourself - own the basics, your role, and the results. Be relevant - to our people, our partners, and the planet.
Nov 07, 2025
Full time
Head Coach - Barrow in Furness Company Description As a Head Coach , you'll take ownership of the fitness product in your gym, leading by example to inspire both members and your team. Reporting to the General Manager, you'll mentor Fitness Coaches and Personal Trainers, deliver innovative training programmes, and drive member engagement. This is a hands-on leadership role where you'll be the face of fitness on the gym floor - motivating your team, engaging members, and ensuring that Everlast Gyms delivers the very best fitness experience. Job Description What You'll Be Doing Representing Everlast Gyms as a fitness ambassador, always demonstrating our elevated ways of working. Leading fitness products such as MOVE, REDEFINE, Personal Training, and Group Training , ensuring delivery is consistently high-quality. Driving engagement in national initiatives like , in-gym challenges, and events. Advocating for member onboarding programmes, especially MOVE - delivering and training others to build team confidence. Owning REDEFINE: driving sales, cohort participation, and member results. Recruiting, training, and mentoring Fitness Coaches and Personal Trainers, providing constructive feedback to help them grow. Managing group training timetables and monitoring performance against company KPIs. Driving new member sales and retention, while maximising revenue opportunities across personal training, memberships, and secondary spend. Delivering on-shift classes and personal training sessions to company standards. Leading by example across all areas of the gym, including reception, floor, and member interaction, ensuring every visit exceeds expectations. Qualifications About You A passionate health, fitness, and wellness advocate. Level 3 Personal Trainer qualified and a CIMSPA Practitioner . Skilled and experienced in delivering personal training and a variety of group training modalities. Strong leadership qualities with the ability to coach, motivate, and inspire a team. Up-to-date with industry trends and fitness innovations. Adaptable communicator with excellent interpersonal skills. Solutions-driven, ambitious, and always looking to develop yourself and others. Flexible to work evenings, weekends, and Bank Holidays to support business needs. Additional Information Why Join Us? At Everlast Gyms, you'll have the chance to build a career in fitness that's as ambitious as you are. As part of Frasers Group, you'll benefit from incredible opportunities, rewards, and development across the wider business. Here's what you can expect: Competitive salary plus earning potential through personal training and product sales. Ongoing training and development to grow your skills and qualifications. Opportunity to lead fitness innovation in a fast-growing, fearless brand. Group-wide discounts across Frasers Group brands. Discounted gym membership. At Frasers Group, we live by our principles: Think without limits - move fast, think fearlessly, and take the team with you. Own it and back yourself - own the basics, your role, and the results. Be relevant - to our people, our partners, and the planet.
