hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role. Role Introduction We are seeking a highly skilled and motivated ServiceNow Developer to join our team. The ideal candidate will possess extensive experience in ServiceNow platform development, configuration, and implementation, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), ServiceNow Discovery, and system integrations. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that meet their business needs. What You Will Do Lead or assist in the implementation, configuration, and customisation of ServiceNow modules, especially ITSM and ITOM, to meet business requirements. Develop and configure workflows, forms, reports, and dashboards within the ServiceNow platform. Customise and integrate ServiceNow applications, including but not limited to Incident, Problem, Change, CMDB, and Request Management. Implement and configure ServiceNow ITOM modules (e.g., Discovery, Service Mapping, Event Management, Orchestration) to monitor infrastructure and services. Perform ServiceNow Discovery configurations, mapping, and CMDB enhancements to ensure accurate asset management. Integrate ServiceNow with third-party systems to automate operational tasks and processes. Design and implement integrations between ServiceNow and external systems using REST, SOAP, and other web service technologies. Utilise ServiceNow's integration hub, orchestration, and automation tools to optimize service processes and increase efficiency. Troubleshoot and resolve issues related to ServiceNow platform and integrations. Assist with the upgrade and patching of the ServiceNow platform to ensure continuous service availability. Collaborate with cross-functional teams including users, developers, architects, and business analysts to deliver end-to-end technical solutions. Create detailed technical documentation including design specifications, process documentation, and user guides. Modify existing and configure new functions in line with business requirements Ensure solutions are scalable, maintainable, and meet business requirements. Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Advise our customers on possibilities of automating their existing processes using ServiceNow. What You Will Have Minimum 7 years of hands-on experience working with ServiceNow, including ITSM, ITOM, Discovery, and integrations. Demonstrable experience of implementing and supporting ServiceNow ITOM modules (e.g., Discovery, Orchestration). Strong understanding of CMDB best practices and ServiceNow Discovery tool. Expertise in scripting languages such as JavaScript, Glide, or similar, within the ServiceNow platform. Experience with API-based integrations using REST, SOAP, or other web services. Solid understanding of ITIL processes and experience with ITIL-aligned implementations. ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in ITSM, ITOM, or other relevant areas. Excellent inter-personal skills and the ability to build relationships and manage user expectations. Be willing to take initiative in problem identification and solution provision. Ability and willingness to travel as required Excellent verbal and written communication skills Ability to manage multiple tasks, prioritise effectively, and meet project deadlines. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employee's when purchasing a digital season tickets Recognition - Highlighting and rewarding the great work our people do Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and Advanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger
Jun 13, 2025
Full time
hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role. Role Introduction We are seeking a highly skilled and motivated ServiceNow Developer to join our team. The ideal candidate will possess extensive experience in ServiceNow platform development, configuration, and implementation, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), ServiceNow Discovery, and system integrations. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that meet their business needs. What You Will Do Lead or assist in the implementation, configuration, and customisation of ServiceNow modules, especially ITSM and ITOM, to meet business requirements. Develop and configure workflows, forms, reports, and dashboards within the ServiceNow platform. Customise and integrate ServiceNow applications, including but not limited to Incident, Problem, Change, CMDB, and Request Management. Implement and configure ServiceNow ITOM modules (e.g., Discovery, Service Mapping, Event Management, Orchestration) to monitor infrastructure and services. Perform ServiceNow Discovery configurations, mapping, and CMDB enhancements to ensure accurate asset management. Integrate ServiceNow with third-party systems to automate operational tasks and processes. Design and implement integrations between ServiceNow and external systems using REST, SOAP, and other web service technologies. Utilise ServiceNow's integration hub, orchestration, and automation tools to optimize service processes and increase efficiency. Troubleshoot and resolve issues related to ServiceNow platform and integrations. Assist with the upgrade and patching of the ServiceNow platform to ensure continuous service availability. Collaborate with cross-functional teams including users, developers, architects, and business analysts to deliver end-to-end technical solutions. Create detailed technical documentation including design specifications, process documentation, and user guides. Modify existing and configure new functions in line with business requirements Ensure solutions are scalable, maintainable, and meet business requirements. Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Advise our customers on possibilities of automating their existing processes using ServiceNow. What You Will Have Minimum 7 years of hands-on experience working with ServiceNow, including ITSM, ITOM, Discovery, and integrations. Demonstrable experience of implementing and supporting ServiceNow ITOM modules (e.g., Discovery, Orchestration). Strong understanding of CMDB best practices and ServiceNow Discovery tool. Expertise in scripting languages such as JavaScript, Glide, or similar, within the ServiceNow platform. Experience with API-based integrations using REST, SOAP, or other web services. Solid understanding of ITIL processes and experience with ITIL-aligned implementations. ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in ITSM, ITOM, or other relevant areas. Excellent inter-personal skills and the ability to build relationships and manage user expectations. Be willing to take initiative in problem identification and solution provision. Ability and willingness to travel as required Excellent verbal and written communication skills Ability to manage multiple tasks, prioritise effectively, and meet project deadlines. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company Income protection insurance - Providing you with support and assistance when you need it most Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employee's when purchasing a digital season tickets Recognition - Highlighting and rewarding the great work our people do Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and Advanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger
Head of SOC Operations - URGENT Start date: ASAP Location: London (1-2 days a week in the office) Contract length: 6 Months initially (likely to extend) Company: FTSE 100 Company How you will contribute The Head of SOC Operations will play a critical role in, overseeing the 24/7/365 monitoring, detection, and response to cybersecurity threats and incidents, ensuring operational excellence, threat intelligence integration, and alignment with the organization's security objectives. The ideal candidate is a proven cybersecurity leader with a deep understanding of security operations, threat landscapes, incident response, and team leadership. This individual will play a key role in shaping the future of our cyber defense capabilities. Responsibilities: Lead and manage the daily operations of the Security Operations Center, including managing a multi-tiered team of managers, analysts, and incident responders. Develop and execute SOC strategy, goals, and KPIs in alignment with organizational cybersecurity and business objectives. Oversee incident detection, triage, investigation, and coordinated response efforts to mitigate threats in real time. Ensure continuous improvement of security monitoring tools, automation, playbooks, and threat detection capabilities. Collaborate with other cybersecurity teams, IT, legal, compliance, and business units to ensure an integrated approach to incident handling and threat mitigation. Manage relationships with third-party vendors, MSSPs, and threat intelligence providers. Prepare and present metrics, risk assessments, and incident reports to executive leadership and board-level stakeholders. Lead post-incident reviews to improve processes and resilience. Maintain up-to-date knowledge of the threat landscape, emerging technologies, and compliance requirements. Develop training and professional development plans to continuously grow team capabilities. Preferred Qualifications: Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred). Extensive experience in cybersecurity leadership within a SOC or incident response function. Strong knowledge of security technologies, SIEM platforms (e.g., Chronicle, Splunk, QRadar), EDR tools, firewalls, and network security. Experience with security frameworks and regulations (NIST, ISO 27001, MITRE ATT&CK, CIS, etc.). Demonstrated experience leading security incident investigations and crisis response. Excellent leadership, communication, and project management skills. Relevant certifications such as CISSP, CISM, GIAC, or equivalent are highly preferred. P r eferred Skills: Experience managing global SOC operations. Familiarity with cloud security operations (AWS, Azure, GCP). Proficiency with automation and orchestration tools (SOAR platforms). Strong analytical mindset and the ability to make high-pressure decisions. If interested, please apply and a consultant will be in touch asap! GCS is acting as an Employment Business in relation to this vacancy.
Jun 13, 2025
Contractor
Head of SOC Operations - URGENT Start date: ASAP Location: London (1-2 days a week in the office) Contract length: 6 Months initially (likely to extend) Company: FTSE 100 Company How you will contribute The Head of SOC Operations will play a critical role in, overseeing the 24/7/365 monitoring, detection, and response to cybersecurity threats and incidents, ensuring operational excellence, threat intelligence integration, and alignment with the organization's security objectives. The ideal candidate is a proven cybersecurity leader with a deep understanding of security operations, threat landscapes, incident response, and team leadership. This individual will play a key role in shaping the future of our cyber defense capabilities. Responsibilities: Lead and manage the daily operations of the Security Operations Center, including managing a multi-tiered team of managers, analysts, and incident responders. Develop and execute SOC strategy, goals, and KPIs in alignment with organizational cybersecurity and business objectives. Oversee incident detection, triage, investigation, and coordinated response efforts to mitigate threats in real time. Ensure continuous improvement of security monitoring tools, automation, playbooks, and threat detection capabilities. Collaborate with other cybersecurity teams, IT, legal, compliance, and business units to ensure an integrated approach to incident handling and threat mitigation. Manage relationships with third-party vendors, MSSPs, and threat intelligence providers. Prepare and present metrics, risk assessments, and incident reports to executive leadership and board-level stakeholders. Lead post-incident reviews to improve processes and resilience. Maintain up-to-date knowledge of the threat landscape, emerging technologies, and compliance requirements. Develop training and professional development plans to continuously grow team capabilities. Preferred Qualifications: Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred). Extensive experience in cybersecurity leadership within a SOC or incident response function. Strong knowledge of security technologies, SIEM platforms (e.g., Chronicle, Splunk, QRadar), EDR tools, firewalls, and network security. Experience with security frameworks and regulations (NIST, ISO 27001, MITRE ATT&CK, CIS, etc.). Demonstrated experience leading security incident investigations and crisis response. Excellent leadership, communication, and project management skills. Relevant certifications such as CISSP, CISM, GIAC, or equivalent are highly preferred. P r eferred Skills: Experience managing global SOC operations. Familiarity with cloud security operations (AWS, Azure, GCP). Proficiency with automation and orchestration tools (SOAR platforms). Strong analytical mindset and the ability to make high-pressure decisions. If interested, please apply and a consultant will be in touch asap! GCS is acting as an Employment Business in relation to this vacancy.
CRM System Owner We're looking for a skilled and proactive CRM System Owner to help lead the development and optimisation of Microsoft Dynamics for the UK's leading fostering charity and membership organisation. Position: CRM System Owner Location: Home-based or based in one of four offices (London, Belfast, Cardiff or Glasgow) with occasional travel to London Salary: £42,630 - £47,705 + London Weighting if eligible Contract: Permanent, full time - 35 hours per week (part-time 0.8 FTE considered) Closing Date: Wednesday 18th June, 11.59pm Interview Date: Tuesday 1st or Wednesday 2nd July (via Microsoft Teams) What you'll be doing: As CRM System Owner, you will be the go-to person for all things Microsoft Dynamics, ensuring the CRM system meets the evolving needs of the organisation. From strategic planning and system development to supporting colleagues and working with suppliers, your expertise will help the organisation to better understand and support the fostering community. Primary objectives of the role are: • Be the primary CRM expert and first point of contact • Lead the strategic development of the CRM system • Increase CRM usage and optimise functionality across teams • Manage relationships with external system partners • Strengthen reporting capabilities to drive insight and decision-making Who we are looking for: This is a great opportunity for a CRM professional with hands-on experience of Microsoft Dynamics. If you're confident in system configuration, stakeholder engagement, training users, and are passionate about improving systems to support impact-driven work, we'd love to hear from you! At this point, we hope you're feeling excited about the role - even if you don't meet every single requirement, we still encourage you to apply. In return: • 38 days leave (including bank holidays) pro rata • Flexible and hybrid working • A range of family friendly and fostering friendly leave options • Enhanced maternity, adoption and sick pay • 24/7 Employee Assistance Helpline • Pension and life assurance • Contribution to eye tests and lenses • Season ticket loans The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application. Other roles you may have experience of could include: CRM Manager, CRM Analyst, Microsoft Dynamics Lead, Data and Systems Lead, CRM Consultant, Systems and Insights Officer, CRM Support Manager, Data Operations Manager. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jun 12, 2025
Full time
CRM System Owner We're looking for a skilled and proactive CRM System Owner to help lead the development and optimisation of Microsoft Dynamics for the UK's leading fostering charity and membership organisation. Position: CRM System Owner Location: Home-based or based in one of four offices (London, Belfast, Cardiff or Glasgow) with occasional travel to London Salary: £42,630 - £47,705 + London Weighting if eligible Contract: Permanent, full time - 35 hours per week (part-time 0.8 FTE considered) Closing Date: Wednesday 18th June, 11.59pm Interview Date: Tuesday 1st or Wednesday 2nd July (via Microsoft Teams) What you'll be doing: As CRM System Owner, you will be the go-to person for all things Microsoft Dynamics, ensuring the CRM system meets the evolving needs of the organisation. From strategic planning and system development to supporting colleagues and working with suppliers, your expertise will help the organisation to better understand and support the fostering community. Primary objectives of the role are: • Be the primary CRM expert and first point of contact • Lead the strategic development of the CRM system • Increase CRM usage and optimise functionality across teams • Manage relationships with external system partners • Strengthen reporting capabilities to drive insight and decision-making Who we are looking for: This is a great opportunity for a CRM professional with hands-on experience of Microsoft Dynamics. If you're confident in system configuration, stakeholder engagement, training users, and are passionate about improving systems to support impact-driven work, we'd love to hear from you! At this point, we hope you're feeling excited about the role - even if you don't meet every single requirement, we still encourage you to apply. In return: • 38 days leave (including bank holidays) pro rata • Flexible and hybrid working • A range of family friendly and fostering friendly leave options • Enhanced maternity, adoption and sick pay • 24/7 Employee Assistance Helpline • Pension and life assurance • Contribution to eye tests and lenses • Season ticket loans The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application. Other roles you may have experience of could include: CRM Manager, CRM Analyst, Microsoft Dynamics Lead, Data and Systems Lead, CRM Consultant, Systems and Insights Officer, CRM Support Manager, Data Operations Manager. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Data Centre Operations Analyst 23,000 - 26,000 per annum (+ rotational uplift c. 33k) Full-time, West London Shift Pattern: 4 Days on, 4 Days off - (7am - 7pm / 7pm - 7am) Full, clean UK Driving License required Candidates need to be SC eligible Brief I'm looking for a Data Centre Operations Analyst to join a growing tech team delivering essential support and infrastructure services for enterprise clients across UK data centres. You'll be supporting the deployment, operation, and maintenance of data centre infrastructure whilst providing hands-on technical and operational support to both external and internal users. What you'll be doing Managing and maintaining customer racks, cabling, and power Handling hardware installs, moves, and decommissions ("lift and shift") Providing on-site support for audits, cross-connects, and tape/media handling Logging and updating work in ticketing and tracking systems Ensuring the data centre floor is clean, secure, and client-ready Working closely with customers and internal teams on site requests and support Participating in 24/7 shift rota , with travel between regional sites as needed What you'll bring At least 1 year of hands-on data centre or infrastructure experience Strong understanding of cabling, racking, and IT hardware support Confidence using ticketing systems and documenting work accurately A proactive, customer-focused approach with solid communication skills A full, clean UK driving licence and willingness to travel between sites Bonus if you have Certifications like CCNA, MCSA, or ITIL Experience with media handling and tape rotation Familiarity with Office 365, SharePoint, or Excel Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 10, 2025
Full time
Data Centre Operations Analyst 23,000 - 26,000 per annum (+ rotational uplift c. 33k) Full-time, West London Shift Pattern: 4 Days on, 4 Days off - (7am - 7pm / 7pm - 7am) Full, clean UK Driving License required Candidates need to be SC eligible Brief I'm looking for a Data Centre Operations Analyst to join a growing tech team delivering essential support and infrastructure services for enterprise clients across UK data centres. You'll be supporting the deployment, operation, and maintenance of data centre infrastructure whilst providing hands-on technical and operational support to both external and internal users. What you'll be doing Managing and maintaining customer racks, cabling, and power Handling hardware installs, moves, and decommissions ("lift and shift") Providing on-site support for audits, cross-connects, and tape/media handling Logging and updating work in ticketing and tracking systems Ensuring the data centre floor is clean, secure, and client-ready Working closely with customers and internal teams on site requests and support Participating in 24/7 shift rota , with travel between regional sites as needed What you'll bring At least 1 year of hands-on data centre or infrastructure experience Strong understanding of cabling, racking, and IT hardware support Confidence using ticketing systems and documenting work accurately A proactive, customer-focused approach with solid communication skills A full, clean UK driving licence and willingness to travel between sites Bonus if you have Certifications like CCNA, MCSA, or ITIL Experience with media handling and tape rotation Familiarity with Office 365, SharePoint, or Excel Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better! We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. Why we embarked on Making Business Easier? Over time processes have become increasingly complex, increasing both the risk and cost they pose, whilst restricting our agility. At the same time, our customers and the market expect more from us than ever before. Making Business Easier forms a fundamental foundation for our commercial and operational excellence agendas, whilst supporting managing our cost base effectively in the future. The MBE Programme will streamline and simplify core processes, provide easier access to quality business data and will invest in the right technology to enable these processes. Why is this exciting for your career as the Data & Analytics Service Delivery Manager? The MBE Programme presents a huge opportunity for colleagues across the technology function to play a central role in the design, shape, delivery and execution of an enterprise wide digital transformation programme. The complexity of the initiative, within a FTSE 250 business, will allow for large-scale problem solving, group wide impact assessment and supporting the delivery of an enablement project to future proof the business. You will have the opportunity to work with colleagues across the business and bring a best practice approach to the function. Designing and shaping the solution and methodologies utilising your experience and expertise gives a platform for success and team ship building as Greencore, build, mature, strengthen and bolster their Technology department. What you'll be doing: You will provide the efficient, effective delivery of data and analytics services across the organisation, by ensuring our data platforms, analytics solutions & associated services meet business requirements and service level agreements (SLAs). To drive the adoption of data-driven insights, ensuring high-quality, reliable & timely analytics are delivered to the business. The primary point of contact for data service-related incidents, service performance & continued improvements to data services. Oversee the operation of data and analytics platforms, ensuring services meet the defined SLAs, coordinating with cross 1 functional teams (data engineers, data scientists, business analysts and IT operations) to deliver solutions that support organisational goals Ensure all incidents, problems and service requests related to data services are managed and resolved promptly Build and maintain relationships with internal stakeholders to understand business requirements and ensure data services align with business objectives. Provide ongoing communication to stakeholders regarding service status, performance metrics and planned enhancements Lead initiatives aimed at enhancing service quality, efficiency and user satisfaction Implement and manage processes for data governance, including data quality, privacy, security and compliance Manage vendor relationships and performance for external data and analytics services or tools, ensuring compliance with contracts and SLAs Conduct regular service reviews with vendors to evaluate performance and identify opportunities for improvement What you'll need: Extensive experience in IT service management, data analytics, or a related field, with a focus on service delivery and management Track record of managing large-scale data and analytics platforms and leading cross-functional teams Robust knowledge of data management practices, including data warehousing, ETL and data visualisation tools (e.g., Power BI, Tableau, Qlik) Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and data management solutions Understanding of data governance principles, including security, privacy and regulatory compliance Effective communication and interpersonal skills, with the ability to engage with both technical and non-technical stakeholders Excellent problem-solving and analytical abilities, with a customer-oriented approach to service delivery Leadership skills, with experience in mentoring and developing high-performing teams Certifications (Desirable but not required): ITIL Foundation or Practitioner certification, Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Data Engineer, etc.), and Project management certifications (e.g., PMP, Prince2) What you'll get in return: Competitive salary and job-related benefits Holidays Car Allowance Annual Target Bonus Pension up to 8% matched Life insurance up to 4x salary PMI Cover Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Jun 09, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better! We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. Why we embarked on Making Business Easier? Over time processes have become increasingly complex, increasing both the risk and cost they pose, whilst restricting our agility. At the same time, our customers and the market expect more from us than ever before. Making Business Easier forms a fundamental foundation for our commercial and operational excellence agendas, whilst supporting managing our cost base effectively in the future. The MBE Programme will streamline and simplify core processes, provide easier access to quality business data and will invest in the right technology to enable these processes. Why is this exciting for your career as the Data & Analytics Service Delivery Manager? The MBE Programme presents a huge opportunity for colleagues across the technology function to play a central role in the design, shape, delivery and execution of an enterprise wide digital transformation programme. The complexity of the initiative, within a FTSE 250 business, will allow for large-scale problem solving, group wide impact assessment and supporting the delivery of an enablement project to future proof the business. You will have the opportunity to work with colleagues across the business and bring a best practice approach to the function. Designing and shaping the solution and methodologies utilising your experience and expertise gives a platform for success and team ship building as Greencore, build, mature, strengthen and bolster their Technology department. What you'll be doing: You will provide the efficient, effective delivery of data and analytics services across the organisation, by ensuring our data platforms, analytics solutions & associated services meet business requirements and service level agreements (SLAs). To drive the adoption of data-driven insights, ensuring high-quality, reliable & timely analytics are delivered to the business. The primary point of contact for data service-related incidents, service performance & continued improvements to data services. Oversee the operation of data and analytics platforms, ensuring services meet the defined SLAs, coordinating with cross 1 functional teams (data engineers, data scientists, business analysts and IT operations) to deliver solutions that support organisational goals Ensure all incidents, problems and service requests related to data services are managed and resolved promptly Build and maintain relationships with internal stakeholders to understand business requirements and ensure data services align with business objectives. Provide ongoing communication to stakeholders regarding service status, performance metrics and planned enhancements Lead initiatives aimed at enhancing service quality, efficiency and user satisfaction Implement and manage processes for data governance, including data quality, privacy, security and compliance Manage vendor relationships and performance for external data and analytics services or tools, ensuring compliance with contracts and SLAs Conduct regular service reviews with vendors to evaluate performance and identify opportunities for improvement What you'll need: Extensive experience in IT service management, data analytics, or a related field, with a focus on service delivery and management Track record of managing large-scale data and analytics platforms and leading cross-functional teams Robust knowledge of data management practices, including data warehousing, ETL and data visualisation tools (e.g., Power BI, Tableau, Qlik) Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and data management solutions Understanding of data governance principles, including security, privacy and regulatory compliance Effective communication and interpersonal skills, with the ability to engage with both technical and non-technical stakeholders Excellent problem-solving and analytical abilities, with a customer-oriented approach to service delivery Leadership skills, with experience in mentoring and developing high-performing teams Certifications (Desirable but not required): ITIL Foundation or Practitioner certification, Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Data Engineer, etc.), and Project management certifications (e.g., PMP, Prince2) What you'll get in return: Competitive salary and job-related benefits Holidays Car Allowance Annual Target Bonus Pension up to 8% matched Life insurance up to 4x salary PMI Cover Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Description Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. About us: We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. Key Responsibilities: BI Operations & System Monitoring: Ensure day-to-day smooth running of BI data pipelines, reporting systems, and cloud-based ETL/ELT workflows (AWS, Redshift, Glue, Airflow).Monitor system uptime and performance, proactively addressing issues to maintain SLA compliance.Setup monitoring dashboards and look after systems availability and operations. Strong observability setup skills to constantly look for thresholds and alerting mechanisms. Automation skills to be able to identify automations which would reduce manual efforts. Incident, Release/Change & Problem Management (L2 Support): Investigate, triage, and resolve L2 incidents, escalating L3 issues when necessary. Perform root cause analysis and implement fixes to improve system stability. Perform deployments on production environments and ensuring change management process is followed. Approve or review changes published by Dev/Test teams on Production environments. SLA & Performance Compliance: Maintain SLAs for uptime, latency, and data freshness, using monitoring tools like AWS CloudWatch. Track and optimise system performance, reducing recurring issues. Data Governance & Quality: Oversee data validation, ensuring compliance with governance frameworks (Ataccama or similar). Reduce flagged data anomalies and drive improvements in data quality KPIs. Automation & Continuous Improvement: Automate manual support processes (alerting, monitoring) to improve efficiency and reliability. Identify and implement workflow optimisations to reduce operational bottlenecks. Stakeholder & Team Collaboration: Work closely with cross-functional teams (DevOps, Data Engineering, AI) to align on fixes and enhancements Provide regular updates on incident resolution progress to key stakeholders and leadership. Essential Skills & Experience Experience: 5+ years of experience (minimum 3 years in Production Support for AWS BI/Data Engineering). Technical Experience: Hands-on experience with AWS BI stack (Redshift, Glue, Airflow, S3, Step Functions). Data Engineering & ETL: Redshift, Glue, Airflow, S3 Step Functions, Spark. Reporting & Visualisation: Power BI (preferred), Business Objects, Qlik. Data Warehousing: Data modeling, ETL processes, and reverse engineering. Database Expertise: Strong SQL scripting, database optimisation, and troubleshooting. Operations Experience: Incident & Problem Management: Identify root causes, troubleshoot, and implement fixes for data pipeline and platform issues. Manage L2 escalations effectively, ensuring timely resolution and minimizing business impact. Monitoring & Automation for Stability: Track data pipeline health, dependencies, and performance metrics using monitoring tools. Implement automated alerting and self-healing mechanisms to reduce manual intervention. SLA Compliance & Reporting: Ensure adherence to uptime, latency, and data freshness SLAs. Proactively monitor for performance bottlenecks and report insights to key stakeholders. Change & Access Management: Oversee deployments, version control, and rollback strategies to ensure smooth transitions. Manage user roles, security controls, and production access to maintain compliance. ITIL Framework & Continuous Improvement: Apply ITIL best practices for incident, change, and problem management. Drive process automation and workflow optimisations to enhance operational efficiency. Collaboration & Stakeholder Engagement: Work closely with cross-functional teams, including DevOps, Data Engineering, and AI, to coordinate issue resolution and system enhancements. Provide clear updates on incident progress and operational improvements. Lead experience in: Team Management: Hiring, retention, and mentoring of a motivated team, providing regular feedback and career growth opportunities. Management Reporting: Collaborating with Heads of Functions and key stakeholders to report on team performance, status updates, and operational insights. Vendor & Service Provider Management: Overseeing Managed Service Providers (MSPs), tracking efficiency, and ensuring smooth collaboration. Process & Performance Optimisation: Driving continuous improvement initiatives, optimising workflows, and ensuring best practices are followed. Communication & Leadership: Strong interpersonal skills, fostering a collaborative culture, and ensuring clear communication across teams. Communication & Leadership: Strong interpersonal skills, fostering a collaborative culture, and ensuring clear communication across teams. Desirable Skills & Experience: Experience with multiple programming languages, including Python, Shell Scripting, Spark, and Scala. Experience with Amazon Sagemaker. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Jun 09, 2025
Full time
Description Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. About us: We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. Key Responsibilities: BI Operations & System Monitoring: Ensure day-to-day smooth running of BI data pipelines, reporting systems, and cloud-based ETL/ELT workflows (AWS, Redshift, Glue, Airflow).Monitor system uptime and performance, proactively addressing issues to maintain SLA compliance.Setup monitoring dashboards and look after systems availability and operations. Strong observability setup skills to constantly look for thresholds and alerting mechanisms. Automation skills to be able to identify automations which would reduce manual efforts. Incident, Release/Change & Problem Management (L2 Support): Investigate, triage, and resolve L2 incidents, escalating L3 issues when necessary. Perform root cause analysis and implement fixes to improve system stability. Perform deployments on production environments and ensuring change management process is followed. Approve or review changes published by Dev/Test teams on Production environments. SLA & Performance Compliance: Maintain SLAs for uptime, latency, and data freshness, using monitoring tools like AWS CloudWatch. Track and optimise system performance, reducing recurring issues. Data Governance & Quality: Oversee data validation, ensuring compliance with governance frameworks (Ataccama or similar). Reduce flagged data anomalies and drive improvements in data quality KPIs. Automation & Continuous Improvement: Automate manual support processes (alerting, monitoring) to improve efficiency and reliability. Identify and implement workflow optimisations to reduce operational bottlenecks. Stakeholder & Team Collaboration: Work closely with cross-functional teams (DevOps, Data Engineering, AI) to align on fixes and enhancements Provide regular updates on incident resolution progress to key stakeholders and leadership. Essential Skills & Experience Experience: 5+ years of experience (minimum 3 years in Production Support for AWS BI/Data Engineering). Technical Experience: Hands-on experience with AWS BI stack (Redshift, Glue, Airflow, S3, Step Functions). Data Engineering & ETL: Redshift, Glue, Airflow, S3 Step Functions, Spark. Reporting & Visualisation: Power BI (preferred), Business Objects, Qlik. Data Warehousing: Data modeling, ETL processes, and reverse engineering. Database Expertise: Strong SQL scripting, database optimisation, and troubleshooting. Operations Experience: Incident & Problem Management: Identify root causes, troubleshoot, and implement fixes for data pipeline and platform issues. Manage L2 escalations effectively, ensuring timely resolution and minimizing business impact. Monitoring & Automation for Stability: Track data pipeline health, dependencies, and performance metrics using monitoring tools. Implement automated alerting and self-healing mechanisms to reduce manual intervention. SLA Compliance & Reporting: Ensure adherence to uptime, latency, and data freshness SLAs. Proactively monitor for performance bottlenecks and report insights to key stakeholders. Change & Access Management: Oversee deployments, version control, and rollback strategies to ensure smooth transitions. Manage user roles, security controls, and production access to maintain compliance. ITIL Framework & Continuous Improvement: Apply ITIL best practices for incident, change, and problem management. Drive process automation and workflow optimisations to enhance operational efficiency. Collaboration & Stakeholder Engagement: Work closely with cross-functional teams, including DevOps, Data Engineering, and AI, to coordinate issue resolution and system enhancements. Provide clear updates on incident progress and operational improvements. Lead experience in: Team Management: Hiring, retention, and mentoring of a motivated team, providing regular feedback and career growth opportunities. Management Reporting: Collaborating with Heads of Functions and key stakeholders to report on team performance, status updates, and operational insights. Vendor & Service Provider Management: Overseeing Managed Service Providers (MSPs), tracking efficiency, and ensuring smooth collaboration. Process & Performance Optimisation: Driving continuous improvement initiatives, optimising workflows, and ensuring best practices are followed. Communication & Leadership: Strong interpersonal skills, fostering a collaborative culture, and ensuring clear communication across teams. Communication & Leadership: Strong interpersonal skills, fostering a collaborative culture, and ensuring clear communication across teams. Desirable Skills & Experience: Experience with multiple programming languages, including Python, Shell Scripting, Spark, and Scala. Experience with Amazon Sagemaker. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death in service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs are met with precision and efficiency this is the role for you! We are seeking candidates who have previous 2nd line experience, preferably from an MSP environment. You will have some hands-on experience and be looking for your next challenge! Who are we? We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search. What our client offers: Providing expert IT support answering calls, raising tickets, and resolving 2nd line technical issues. Guiding and mentoring 1st Line Analysts & Field Engineers. Investigating & escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment within a managed service provider. Microsoft 365 expertise Strong IT Foundation- ideally a relevant qualification such as an NVQ, Diploma, degree or demonstrable progress towards one. Strong technical knowledge across Windows server and desktop environments, Microsoft Exchange, Active Director and Windows operating systems. A strong grasp of core IT networking principles. So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Jun 04, 2025
Full time
2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death in service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs are met with precision and efficiency this is the role for you! We are seeking candidates who have previous 2nd line experience, preferably from an MSP environment. You will have some hands-on experience and be looking for your next challenge! Who are we? We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search. What our client offers: Providing expert IT support answering calls, raising tickets, and resolving 2nd line technical issues. Guiding and mentoring 1st Line Analysts & Field Engineers. Investigating & escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment within a managed service provider. Microsoft 365 expertise Strong IT Foundation- ideally a relevant qualification such as an NVQ, Diploma, degree or demonstrable progress towards one. Strong technical knowledge across Windows server and desktop environments, Microsoft Exchange, Active Director and Windows operating systems. A strong grasp of core IT networking principles. So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Are you a motivated and passionate individual looking to make a difference? DEBRA is recruiting for a Data Analyst to join our friendly, supportive team in our Bracknell, Head Office. Our new Data Analyst will join us on a FullTime, Permanent basis, working a contract of 35 hours per week, earning a salary of £45,000 per annum. This position requires a hybrid work model with 3 days spent in the office and 2 days working remotely. About DEBRA We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) - a painful genetic skin blistering condition which, in the worst cases, can be fatal. The Role As our Data Analyst, you will play a pivotal role in consolidating, analysing, and visualising our data to drive better strategic and operational decisions. You will work across multiple departments, ensuring that our data is accurate, accessible, and used effectively to inform business intelligence. Key Responsibilities Transform disparate datasets into structured, meaningful insights that inform decision-making at all levels. Develop Power BI dashboards and other visualisation tools to present data in an accessible, engaging way. Collaborate with teams across the charity (Retail, Fundraising, Operations, IT, etc.) to understand their data needs and build appropriate reporting solutions. Clean, structure, and maintain data pipelines, ensuring data accuracy and integrity. Conduct advanced data analysis, including trend analysis, forecasting, and segmentation. Support the adoption of data-driven decision-making, providing training and guidance to teams on data interpretation and best practices. Identify opportunities to improve data collection, integration, and automation across systems. Work closely with IT and other stakeholders to ensure data security, GDPR compliance, and governance. Essential Skills & Experience Expert-level proficiency in Power BI, including advanced dashboard creation, complex data modelling, with experience of M and DAX calculations to deliver high-performance reports and analytics. Proven experience in optimising Power BI solutions for large and complex datasets. Advanced skills in Excel, including pivot tables, complex formulas, and Power Query. Experience working with large and complex datasets. Effective communication and stakeholder management skills - able to explain complex data to non-technical audiences. Ability to translate business needs into data-driven solutions. Strong analytical and problem-solving skills, with a keen eye for detail. Ability to complete multiple tasks with multiple deadlines. A proactive, self-starter mindset, with the ability to work independently. Desirable Skills & Experience Knowledge of charity CRM systems (e.g., Access CRM, EPOS, Seller Dynamics, Microsoft Dynamics) and charity sector data challenges. Understanding of charity sector KPIs (fundraising metrics, retail performance, supporter engagement). Support company-wide Power BI deployments. Experience with Role-Based Security in Power BI - for managing access at an enterprise level. Demonstrable experience in advanced Power BI development, data modelling, and DAX, with a portfolio of past work (will be required). Qualifications (one or more of the following) Microsoft Certified: Power BI Data Analyst Associate (PL-300) Certified Business Intelligence Professional (CBIP) A Degree or MSc in Data Science, Statistics, Mathematics, Computer Science, or a related field (or substantial equivalent experience in a data-focused role). Mission, Vision & Values Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care, while seeking cures, for all those affected/impacted by living with EB. Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work. We offer a competitive salary, along with rewards & benefits which include: Auto enrolment Pension with DEBRA contribution Life Assurance Scheme Employee Assistance Program which offers 24/7 access for staff and their families Generous Training Budget, DEBRA has a learning culture and supports and encourages Employee Voice . Career Progression for your continued personal development journey Annual Leave 25 days plus Bank Holiday (pro rata for part time employees) Increased Holiday Entitlement and Long Service Awards Exclusive Staff Discount Personalised Recognition Awards Opportunities for Apprenticeships and Internships Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory Work references. We are committed to working towards our Equality, Diversity, and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process. If you are enthusiastic about the contribution, you could make and would like to join our team as our new Data Analyst, then please click ' apply ' today - don't miss out, we'd love to hear from you! Please note that we will not be able to sponsor visa applications for this position.
Jun 04, 2025
Full time
Are you a motivated and passionate individual looking to make a difference? DEBRA is recruiting for a Data Analyst to join our friendly, supportive team in our Bracknell, Head Office. Our new Data Analyst will join us on a FullTime, Permanent basis, working a contract of 35 hours per week, earning a salary of £45,000 per annum. This position requires a hybrid work model with 3 days spent in the office and 2 days working remotely. About DEBRA We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) - a painful genetic skin blistering condition which, in the worst cases, can be fatal. The Role As our Data Analyst, you will play a pivotal role in consolidating, analysing, and visualising our data to drive better strategic and operational decisions. You will work across multiple departments, ensuring that our data is accurate, accessible, and used effectively to inform business intelligence. Key Responsibilities Transform disparate datasets into structured, meaningful insights that inform decision-making at all levels. Develop Power BI dashboards and other visualisation tools to present data in an accessible, engaging way. Collaborate with teams across the charity (Retail, Fundraising, Operations, IT, etc.) to understand their data needs and build appropriate reporting solutions. Clean, structure, and maintain data pipelines, ensuring data accuracy and integrity. Conduct advanced data analysis, including trend analysis, forecasting, and segmentation. Support the adoption of data-driven decision-making, providing training and guidance to teams on data interpretation and best practices. Identify opportunities to improve data collection, integration, and automation across systems. Work closely with IT and other stakeholders to ensure data security, GDPR compliance, and governance. Essential Skills & Experience Expert-level proficiency in Power BI, including advanced dashboard creation, complex data modelling, with experience of M and DAX calculations to deliver high-performance reports and analytics. Proven experience in optimising Power BI solutions for large and complex datasets. Advanced skills in Excel, including pivot tables, complex formulas, and Power Query. Experience working with large and complex datasets. Effective communication and stakeholder management skills - able to explain complex data to non-technical audiences. Ability to translate business needs into data-driven solutions. Strong analytical and problem-solving skills, with a keen eye for detail. Ability to complete multiple tasks with multiple deadlines. A proactive, self-starter mindset, with the ability to work independently. Desirable Skills & Experience Knowledge of charity CRM systems (e.g., Access CRM, EPOS, Seller Dynamics, Microsoft Dynamics) and charity sector data challenges. Understanding of charity sector KPIs (fundraising metrics, retail performance, supporter engagement). Support company-wide Power BI deployments. Experience with Role-Based Security in Power BI - for managing access at an enterprise level. Demonstrable experience in advanced Power BI development, data modelling, and DAX, with a portfolio of past work (will be required). Qualifications (one or more of the following) Microsoft Certified: Power BI Data Analyst Associate (PL-300) Certified Business Intelligence Professional (CBIP) A Degree or MSc in Data Science, Statistics, Mathematics, Computer Science, or a related field (or substantial equivalent experience in a data-focused role). Mission, Vision & Values Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care, while seeking cures, for all those affected/impacted by living with EB. Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work. We offer a competitive salary, along with rewards & benefits which include: Auto enrolment Pension with DEBRA contribution Life Assurance Scheme Employee Assistance Program which offers 24/7 access for staff and their families Generous Training Budget, DEBRA has a learning culture and supports and encourages Employee Voice . Career Progression for your continued personal development journey Annual Leave 25 days plus Bank Holiday (pro rata for part time employees) Increased Holiday Entitlement and Long Service Awards Exclusive Staff Discount Personalised Recognition Awards Opportunities for Apprenticeships and Internships Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory Work references. We are committed to working towards our Equality, Diversity, and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process. If you are enthusiastic about the contribution, you could make and would like to join our team as our new Data Analyst, then please click ' apply ' today - don't miss out, we'd love to hear from you! Please note that we will not be able to sponsor visa applications for this position.
Overview Bulletproof is growing our Information Security consultancy team and is looking for an ISO27001 subject matter expert with experience of delivering consultancy around all the topic, including gap analysis, audits, implementations projects and ad hoc Information Security queries, to a wide variety of customers. You should have an excellent understanding of ISO27001 with knowledge on other Information Security standards and frameworks being advantageous, such as SOC 2 or PCI DSS. You should apply if you enjoy working in a fast-paced, innovative business with an exciting brand that has fun and creative ideas and are looking to disrupt the security market. Please note that this role may require travel to customer sites depending on the request of our customers and your geographical location. This is an opportunity to be part of an exciting and fast-growing security company who has engineered its own innovative products from the ground up. We want to bring someone into the team to help find new ways to globally share our vision to use technology and most importantly talented people to solve businesses most difficult security challenges. Responsibilities Being a subject matter expert for ISO27001 Project Manage your own time effectively to maximise productivity and client delivery. Delivery of Information Security services to a wide variety of customers Managing and supporting VCISO customers Conducting ISO27001 gap analyses/audits. Conducting implementation projects on the above. Supporting VCISO customers with ad-hoc advice and guidance. Reviewing and writing client Information Security documentation Keeping careful logs of client interactions Delivery of Information Security awareness training and incident response tabletops to customers Supporting the Sales Team on scoping calls Support marketing activities where required e.g., writing content. Contribute to the development and improvement of the Bulletproof Information Security documentation set. Recognise and manage upsell opportunities within existing customers. Taking on various administration tasks Supporting the recruitment of and the development of new Team members Skills required People management skills Excellent written and verbal communication skills, including a good telephone manner Excellent knowledge of ISO27001 with a proven track history of managing projects in these areas with a range of different customers. Strong research skills to be able to keep on top of changes in standards. Knowledge of other international information security standards (desirable) Customer management skills, particularly in relation to setting and managing customer expectations. Ability to manage multiple client projects effectively Ability to assimilate information about customers quickly Ability to work autonomously with little supervision. Good MS Office skills, particularly Word, Excel and PowerPoint Proof-reading/ reviewing skills. Exceptional tracking and recording skills (experience using advantageous) Required qualifications / ExpErience Minimum of 3 years' experience in an Information Security role handling ISO27001. Qualifications that would be advantageous for this role would include: ISO27001 Lead Implementor, ISO27001 Lead Auditor The candidate should have a project management qualification or extensive project management experience. Personal Attributes Creative Confident speaker and presenter Innovative Honour commitments Integrity Support your team Collegiate approach to team-working Positive can-do attitude Analytical with exceptional problem-solving skills Able plan and manage time effectively Able to think laterally Accurate in approach with strong attention to detail Self-motivated and committed to driving own development Ability to stay calm under pressure Passionate about data privacy topics Willingness to learn Willingness to support, coach and help to develop more junior Team members Benefits 25 days annual holiday An additional day's annual holiday for your birthday Company pension Childcare Vouchers Subsidized gym membership Perkbox employee benefits platform Frequent team events Relaxed working environment Private Healthcare Flexible working policy Commission based bonus scheme Company Overview We believe that our information and cyber security services are the best way to stay ahead of the hackers, take control of your infrastructure and protect your business-critical data. Key to our success is our in-house UK Security Operations Centre staffed 24/7 by our highly trained penetration testers, security analysts and compliance experts. Bulletproof's most popular services include: Penetration testing Social Engineering Red Team Proactive Monitoring Training SMB/SME cyber security products Compliance Services Bulletproof is the dedicated cybersecurity arm of the ServerChoice Group, an organisation with over 10 years' experience in providing secure online services, so you can be sure you're joining a well-established, growing organisation. Please note that as part of the recruitment process a criminal records check will be carried out by an authorised third party.
Jun 04, 2025
Full time
Overview Bulletproof is growing our Information Security consultancy team and is looking for an ISO27001 subject matter expert with experience of delivering consultancy around all the topic, including gap analysis, audits, implementations projects and ad hoc Information Security queries, to a wide variety of customers. You should have an excellent understanding of ISO27001 with knowledge on other Information Security standards and frameworks being advantageous, such as SOC 2 or PCI DSS. You should apply if you enjoy working in a fast-paced, innovative business with an exciting brand that has fun and creative ideas and are looking to disrupt the security market. Please note that this role may require travel to customer sites depending on the request of our customers and your geographical location. This is an opportunity to be part of an exciting and fast-growing security company who has engineered its own innovative products from the ground up. We want to bring someone into the team to help find new ways to globally share our vision to use technology and most importantly talented people to solve businesses most difficult security challenges. Responsibilities Being a subject matter expert for ISO27001 Project Manage your own time effectively to maximise productivity and client delivery. Delivery of Information Security services to a wide variety of customers Managing and supporting VCISO customers Conducting ISO27001 gap analyses/audits. Conducting implementation projects on the above. Supporting VCISO customers with ad-hoc advice and guidance. Reviewing and writing client Information Security documentation Keeping careful logs of client interactions Delivery of Information Security awareness training and incident response tabletops to customers Supporting the Sales Team on scoping calls Support marketing activities where required e.g., writing content. Contribute to the development and improvement of the Bulletproof Information Security documentation set. Recognise and manage upsell opportunities within existing customers. Taking on various administration tasks Supporting the recruitment of and the development of new Team members Skills required People management skills Excellent written and verbal communication skills, including a good telephone manner Excellent knowledge of ISO27001 with a proven track history of managing projects in these areas with a range of different customers. Strong research skills to be able to keep on top of changes in standards. Knowledge of other international information security standards (desirable) Customer management skills, particularly in relation to setting and managing customer expectations. Ability to manage multiple client projects effectively Ability to assimilate information about customers quickly Ability to work autonomously with little supervision. Good MS Office skills, particularly Word, Excel and PowerPoint Proof-reading/ reviewing skills. Exceptional tracking and recording skills (experience using advantageous) Required qualifications / ExpErience Minimum of 3 years' experience in an Information Security role handling ISO27001. Qualifications that would be advantageous for this role would include: ISO27001 Lead Implementor, ISO27001 Lead Auditor The candidate should have a project management qualification or extensive project management experience. Personal Attributes Creative Confident speaker and presenter Innovative Honour commitments Integrity Support your team Collegiate approach to team-working Positive can-do attitude Analytical with exceptional problem-solving skills Able plan and manage time effectively Able to think laterally Accurate in approach with strong attention to detail Self-motivated and committed to driving own development Ability to stay calm under pressure Passionate about data privacy topics Willingness to learn Willingness to support, coach and help to develop more junior Team members Benefits 25 days annual holiday An additional day's annual holiday for your birthday Company pension Childcare Vouchers Subsidized gym membership Perkbox employee benefits platform Frequent team events Relaxed working environment Private Healthcare Flexible working policy Commission based bonus scheme Company Overview We believe that our information and cyber security services are the best way to stay ahead of the hackers, take control of your infrastructure and protect your business-critical data. Key to our success is our in-house UK Security Operations Centre staffed 24/7 by our highly trained penetration testers, security analysts and compliance experts. Bulletproof's most popular services include: Penetration testing Social Engineering Red Team Proactive Monitoring Training SMB/SME cyber security products Compliance Services Bulletproof is the dedicated cybersecurity arm of the ServerChoice Group, an organisation with over 10 years' experience in providing secure online services, so you can be sure you're joining a well-established, growing organisation. Please note that as part of the recruitment process a criminal records check will be carried out by an authorised third party.
We have team members in the US, UK, Canada, India and the Philippines. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio. WE OFFER: Competitive salary Comprehensive health benefits including medical and dental for team member + family with immediate coverage Life insurance An inclusive and extended parental leave policy Uncapped vacation time off 10 paid holidays 10 paid sick days 32 hours of paid volunteer time off Pension plan + matching Training and growth opportunities A multicultural and diverse team A supportive work environment Social events Agio swag And more Job Description Reporting to the Director of Cyber Operations, you will help to protect the integrity and confidentiality of our client's data and infrastructure by implementing measures to prevent breaches. Within the Agio community, you will partner cross functionally as well as within a strong team of cybersecurity professionals across our global organization. Arrangement: Hybrid (2 days onsite, preferably between Tuesdays-Thursdays) Location: Arthur Place 24-26 Arthur Street Belfast, Northern Ireland BT1 4GF Responsibilities Support a 24/7/365 Security Operations Center and monitor security tools Provide Tier 1 and 2 response to security incidents Respond to cybersecurity events and incidents caused by internal and external threats to our clients, coordinate response activities with various stakeholders, and recommend mitigation strategies Handle incidents as defined in playbooks and standard operating procedures, and advise on remediation actions Perform deep-dive incident analysis by correlating data from various sources and determine if a critical system or data set is affected Identify and design use case algorithms Assist customers in implementing sound and secure logging practices, deployment of agents and sensors Leverage advanced knowledge of security operations, cyber security tools, intrusion detection, and secured networks to integrate with the SIEM platform Triage emerging threats to protect assets and information in client environments. Partner with cross-functional technical teams to share expertise, research threats, and implement solutions Present reports and produce communications, e-blasts and other forms of communication that may be both internal and client facing, to include leadership and executive management Draft root cause analysis reports and recommendations after cybersecurity incidents Identify risk areas that will require vulnerability prevention Stay current with Security technologies and make recommendations for use based on business value Skills & Qualifications Requirements SIEM administration, configuration, and optimization experience with platforms such as Alien Vault, IBM QRadar, ArcSight or LogRhythm Threat hunting experience Malware reverse engineering and outbreak management experience Experience participating in and acting as an escalation point for complex network threat investigations Linux command line experience Experience and knowledge of public cloud environments, specifically AWS and Azure Knowledge of regular expressions and data normalization Experience configuring, integrating, and monitoring endpoint protection solutions such as Cylance, Carbon Black, or CrowdStrike Understanding of network protocols coupled with experience with web proxies, web application firewalls, and vulnerability assessment tools. Experience working in a team-oriented, collaborative environment with a high level of analytical and problem-solving abilities Positive attitude with strong oral and written communication skills Knowledge of IP networking and network security including Intrusion Detection Familiarity with common network vulnerability/penetration testing tools Familiarity with service management software such as ServiceNow Familiarity with data visualization platforms such as Domo Some experience with system hardening guidance and tools Experience on an incident response team performing Tier I/II initial incident triage, desired Experience supporting clients and serving as a technical advisor Ability to anticipate and respond to changing priorities and operate effectively in a dynamic demand-based environment requiring flexibility and responsiveness to client matters and needs Qualifications/Education BS/BA in Information Security, Computer Science or related engineering discipline, preferred 2+ years' experience in technology (security, networking, systems, etc.) Prior experience working in a SOC required Financial services industry experience is a plus Managed security service provider (MSSP) experience is a plus Certifications or work toward any of the following is strongly desired: GIAC Certified Incident Handler (GCIH) GIAC Certified Intrusion Analyst (GCIA) GIAC Certified Forensic Analyst (GCFA) GIAC Certified Forensic Examiner (GCFE) GIAC Network Forensic Analyst (GNFA) Cisco Certified Network Associate (CCNA) Microsoft Certified Solutions Associate (MCSA) CompTIA Security+
Jun 04, 2025
Full time
We have team members in the US, UK, Canada, India and the Philippines. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio. WE OFFER: Competitive salary Comprehensive health benefits including medical and dental for team member + family with immediate coverage Life insurance An inclusive and extended parental leave policy Uncapped vacation time off 10 paid holidays 10 paid sick days 32 hours of paid volunteer time off Pension plan + matching Training and growth opportunities A multicultural and diverse team A supportive work environment Social events Agio swag And more Job Description Reporting to the Director of Cyber Operations, you will help to protect the integrity and confidentiality of our client's data and infrastructure by implementing measures to prevent breaches. Within the Agio community, you will partner cross functionally as well as within a strong team of cybersecurity professionals across our global organization. Arrangement: Hybrid (2 days onsite, preferably between Tuesdays-Thursdays) Location: Arthur Place 24-26 Arthur Street Belfast, Northern Ireland BT1 4GF Responsibilities Support a 24/7/365 Security Operations Center and monitor security tools Provide Tier 1 and 2 response to security incidents Respond to cybersecurity events and incidents caused by internal and external threats to our clients, coordinate response activities with various stakeholders, and recommend mitigation strategies Handle incidents as defined in playbooks and standard operating procedures, and advise on remediation actions Perform deep-dive incident analysis by correlating data from various sources and determine if a critical system or data set is affected Identify and design use case algorithms Assist customers in implementing sound and secure logging practices, deployment of agents and sensors Leverage advanced knowledge of security operations, cyber security tools, intrusion detection, and secured networks to integrate with the SIEM platform Triage emerging threats to protect assets and information in client environments. Partner with cross-functional technical teams to share expertise, research threats, and implement solutions Present reports and produce communications, e-blasts and other forms of communication that may be both internal and client facing, to include leadership and executive management Draft root cause analysis reports and recommendations after cybersecurity incidents Identify risk areas that will require vulnerability prevention Stay current with Security technologies and make recommendations for use based on business value Skills & Qualifications Requirements SIEM administration, configuration, and optimization experience with platforms such as Alien Vault, IBM QRadar, ArcSight or LogRhythm Threat hunting experience Malware reverse engineering and outbreak management experience Experience participating in and acting as an escalation point for complex network threat investigations Linux command line experience Experience and knowledge of public cloud environments, specifically AWS and Azure Knowledge of regular expressions and data normalization Experience configuring, integrating, and monitoring endpoint protection solutions such as Cylance, Carbon Black, or CrowdStrike Understanding of network protocols coupled with experience with web proxies, web application firewalls, and vulnerability assessment tools. Experience working in a team-oriented, collaborative environment with a high level of analytical and problem-solving abilities Positive attitude with strong oral and written communication skills Knowledge of IP networking and network security including Intrusion Detection Familiarity with common network vulnerability/penetration testing tools Familiarity with service management software such as ServiceNow Familiarity with data visualization platforms such as Domo Some experience with system hardening guidance and tools Experience on an incident response team performing Tier I/II initial incident triage, desired Experience supporting clients and serving as a technical advisor Ability to anticipate and respond to changing priorities and operate effectively in a dynamic demand-based environment requiring flexibility and responsiveness to client matters and needs Qualifications/Education BS/BA in Information Security, Computer Science or related engineering discipline, preferred 2+ years' experience in technology (security, networking, systems, etc.) Prior experience working in a SOC required Financial services industry experience is a plus Managed security service provider (MSSP) experience is a plus Certifications or work toward any of the following is strongly desired: GIAC Certified Incident Handler (GCIH) GIAC Certified Intrusion Analyst (GCIA) GIAC Certified Forensic Analyst (GCFA) GIAC Certified Forensic Examiner (GCFE) GIAC Network Forensic Analyst (GNFA) Cisco Certified Network Associate (CCNA) Microsoft Certified Solutions Associate (MCSA) CompTIA Security+
Support the UK's most automated distribution centre with 1st /2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 1st/ 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no out-of-hours or on-call is required. Salary and Benefits: £30,000 to £35,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jun 04, 2025
Full time
Support the UK's most automated distribution centre with 1st /2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 1st/ 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no out-of-hours or on-call is required. Salary and Benefits: £30,000 to £35,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Domestic Asbestos Surveyor Analyst (Asbestos Consultant) Winchester Must be willing and able to travel along the central South Coast; Southampton and Portsmouth Salary and Benefits dependant on experience. Range up to 43,000 Penguin's client is an enormous, multi-disciplined, UKAS accredited company that has offices nationwide but specifically they are looking for a dual trained Asbestos Surveyor Analyst who can travel throughout the South Coast on mostly Domestic sites. Asbestos Consultant requirements: P402,P403, P404 qualifications Desirable Construction or surveying HND or Degree Scientific/Maths A-levels, or science HND. P401 / S301 / W504 qualifications Key Responsibilities for an Asbestos Consultant: Assess asbestos removal, detect debris, and ensure continuous compliance with HSG 247 clearance tests. Manage specific client accounts and communicate effectively with clients and line managers for site operations. Process samples promptly and generate timely final reports. Proactively engage in professional development through monthly toolbox talks and mandatory training sessions. Aid in the training of less experienced team members.
May 31, 2025
Full time
Domestic Asbestos Surveyor Analyst (Asbestos Consultant) Winchester Must be willing and able to travel along the central South Coast; Southampton and Portsmouth Salary and Benefits dependant on experience. Range up to 43,000 Penguin's client is an enormous, multi-disciplined, UKAS accredited company that has offices nationwide but specifically they are looking for a dual trained Asbestos Surveyor Analyst who can travel throughout the South Coast on mostly Domestic sites. Asbestos Consultant requirements: P402,P403, P404 qualifications Desirable Construction or surveying HND or Degree Scientific/Maths A-levels, or science HND. P401 / S301 / W504 qualifications Key Responsibilities for an Asbestos Consultant: Assess asbestos removal, detect debris, and ensure continuous compliance with HSG 247 clearance tests. Manage specific client accounts and communicate effectively with clients and line managers for site operations. Process samples promptly and generate timely final reports. Proactively engage in professional development through monthly toolbox talks and mandatory training sessions. Aid in the training of less experienced team members.
Information Security Analyst We are looking for an Information Security Analyst working as part of a central team supporting a mixture of security operations ensuring compliance with business needs. This will involve vulnerability management, making sure security controls are functioning, mentorship of more junior members and working as part of a 24 x 7 remote support rota. If you have experience of working in Information or Cyber Security and are keen to make a difference here is what we are looking for: Significant experience of working in a security related role, with demonstrable experience. A demonstrable passion and enthusiasm for security with a willingness to learn A strong understanding of Risk Assessment frameworks and methodologies The ability to explain complex security issues in a fashion that could be understood by non-technical people. Knowledge of cloud security, with a knowledge of Azure/O365 Possess a knowledge of various technologies, how they can combine and how a system should be designed.
May 30, 2025
Full time
Information Security Analyst We are looking for an Information Security Analyst working as part of a central team supporting a mixture of security operations ensuring compliance with business needs. This will involve vulnerability management, making sure security controls are functioning, mentorship of more junior members and working as part of a 24 x 7 remote support rota. If you have experience of working in Information or Cyber Security and are keen to make a difference here is what we are looking for: Significant experience of working in a security related role, with demonstrable experience. A demonstrable passion and enthusiasm for security with a willingness to learn A strong understanding of Risk Assessment frameworks and methodologies The ability to explain complex security issues in a fashion that could be understood by non-technical people. Knowledge of cloud security, with a knowledge of Azure/O365 Possess a knowledge of various technologies, how they can combine and how a system should be designed.
The Role The Cyber Operations Manager is responsible for the 24/7 delivery of high-quality cyber security services to our Managed Security Services clients. This role involves leading a team of cyber security analysts and consultants, overseeing all SOC functions, and ensuring effective incident response. The Cyber Operations Manager will drive continuous improvement in security operations, maintain strong client relationships, and provide expert guidance on technical security matters in collaboration with the Cyber Operations leadership team. The role could be based out of any locations around London/Solihull/Burgess Hill. Role Responsibilities Manage and mentor a team of cyber security analysts and consultants, ensuring optimal performance and professional development. Oversee the 24/7 operations of the SOC, ensuring the quality, efficiency, and effectiveness of security monitoring, threat detection, and incident response. Develop, implement, and maintain security processes, procedures, and best practices to enhance cyber operations services. Establish and maintain strong relationships with clients, vendors, partners, and stakeholders, serving as a primary point of contact for security-related matters. Prepare and present comprehensive security reports, dashboards, and metrics to the Director of Cyber Operations and clients. Identify, investigate, and resolve security issues and incidents, ensuring timely and effective remediation. Foster a positive and collaborative work culture, promoting team growth and development. Manage and improve the effectiveness and efficiency of the SOC through process improvements and enhanced communication between support and business functions. Collaborate on the implementation and manage security automation and orchestration tools to streamline SOC operations. Conduct regular performance evaluations of SOC analysts and provide constructive feedback. Lead post-incident reviews to identify root causes and implement corrective actions. Act as a point of escalation for complex security incidents and provide expert guidance. Skills, Knowledge & Experience Proven experience in cyber security, within a leadership or management role. Proven experience working in a Managed Security Services Provider (MSSP) environment. Extensive experience in incident response and security monitoring. Industry certifications such as CISSP, CISM, CISA, or equivalent. Experience managing, optimising and providing assistance for information security events using SIEM and SOAR systems in enterprise environments. Experience with multiple security controls across various technology domains. Strong understanding of security frameworks and best practices (e.g., NIST, MITRE ATT&CK). Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work effectively in a fast-paced and dynamic environment. About Acora We ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus.Strong relationships, shared goals and commitment make us a winning team for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!
May 30, 2025
Full time
The Role The Cyber Operations Manager is responsible for the 24/7 delivery of high-quality cyber security services to our Managed Security Services clients. This role involves leading a team of cyber security analysts and consultants, overseeing all SOC functions, and ensuring effective incident response. The Cyber Operations Manager will drive continuous improvement in security operations, maintain strong client relationships, and provide expert guidance on technical security matters in collaboration with the Cyber Operations leadership team. The role could be based out of any locations around London/Solihull/Burgess Hill. Role Responsibilities Manage and mentor a team of cyber security analysts and consultants, ensuring optimal performance and professional development. Oversee the 24/7 operations of the SOC, ensuring the quality, efficiency, and effectiveness of security monitoring, threat detection, and incident response. Develop, implement, and maintain security processes, procedures, and best practices to enhance cyber operations services. Establish and maintain strong relationships with clients, vendors, partners, and stakeholders, serving as a primary point of contact for security-related matters. Prepare and present comprehensive security reports, dashboards, and metrics to the Director of Cyber Operations and clients. Identify, investigate, and resolve security issues and incidents, ensuring timely and effective remediation. Foster a positive and collaborative work culture, promoting team growth and development. Manage and improve the effectiveness and efficiency of the SOC through process improvements and enhanced communication between support and business functions. Collaborate on the implementation and manage security automation and orchestration tools to streamline SOC operations. Conduct regular performance evaluations of SOC analysts and provide constructive feedback. Lead post-incident reviews to identify root causes and implement corrective actions. Act as a point of escalation for complex security incidents and provide expert guidance. Skills, Knowledge & Experience Proven experience in cyber security, within a leadership or management role. Proven experience working in a Managed Security Services Provider (MSSP) environment. Extensive experience in incident response and security monitoring. Industry certifications such as CISSP, CISM, CISA, or equivalent. Experience managing, optimising and providing assistance for information security events using SIEM and SOAR systems in enterprise environments. Experience with multiple security controls across various technology domains. Strong understanding of security frameworks and best practices (e.g., NIST, MITRE ATT&CK). Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work effectively in a fast-paced and dynamic environment. About Acora We ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus.Strong relationships, shared goals and commitment make us a winning team for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!
We're working on an exciting opportunity with one of our clients-a purpose-driven organisation making a real impact through innovation and integrity. They're looking to bring in a Senior Information Security Analyst to help drive their mission forward by protecting critical systems and embedding a robust security culture throughout the business. Key responsibilities for the Senior Information Security Analyst: As a Senior Information Security Analyst, you'll join a collaborative and multi-disciplinary security team that works across operations, assurance, and governance. This is a highly cross-functional role, perfect for someone with broad security expertise who enjoys variety and continual development. You'll take the lead on: First and second line security operations, including vulnerability management Investigating and responding to security incidents Ensuring policies and procedures remain aligned to industry best practice Providing assurance that security controls are effective and fit for purpose Promoting security awareness and education throughout the organisation Mentoring junior analysts and supporting team leadership initiatives Participating in a 24x7 on-call rota Key skills for the Senior Information Security Analyst: Proven experience in a security-focused role, ideally across several of the following areas: security operations, vulnerability management, security assurance, risk management, or project consultancy A clear enthusiasm for cybersecurity, with a proactive attitude and eagerness to learn Solid understanding of risk assessment frameworks and methodologies Strong communication skills and the ability to translate complex technical issues for non-technical audiences A detail-oriented, self-starting mindset and a strong customer service focus If you're ready to bring your security expertise to a team that's passionate about purpose and innovation, we'd love to hear from you. Apply now or get in touch to learn more.
May 30, 2025
Full time
We're working on an exciting opportunity with one of our clients-a purpose-driven organisation making a real impact through innovation and integrity. They're looking to bring in a Senior Information Security Analyst to help drive their mission forward by protecting critical systems and embedding a robust security culture throughout the business. Key responsibilities for the Senior Information Security Analyst: As a Senior Information Security Analyst, you'll join a collaborative and multi-disciplinary security team that works across operations, assurance, and governance. This is a highly cross-functional role, perfect for someone with broad security expertise who enjoys variety and continual development. You'll take the lead on: First and second line security operations, including vulnerability management Investigating and responding to security incidents Ensuring policies and procedures remain aligned to industry best practice Providing assurance that security controls are effective and fit for purpose Promoting security awareness and education throughout the organisation Mentoring junior analysts and supporting team leadership initiatives Participating in a 24x7 on-call rota Key skills for the Senior Information Security Analyst: Proven experience in a security-focused role, ideally across several of the following areas: security operations, vulnerability management, security assurance, risk management, or project consultancy A clear enthusiasm for cybersecurity, with a proactive attitude and eagerness to learn Solid understanding of risk assessment frameworks and methodologies Strong communication skills and the ability to translate complex technical issues for non-technical audiences A detail-oriented, self-starting mindset and a strong customer service focus If you're ready to bring your security expertise to a team that's passionate about purpose and innovation, we'd love to hear from you. Apply now or get in touch to learn more.
Are you ready to play a pivotal role in a dynamic organisation's digital transformation journey? Our client are seeking an ICT Senior Analyst (Applications) to join a dedicated team focused on enhancing customer experience and streamlining operations through innovative technology solutions. This is an exciting opportunity to contribute to significant strategic goals and work with cutting-edge platforms. About the Opportunity As an ICT Senior Analyst, you will be instrumental in leading the support, enhancement, development, and implementation of critical applications. You'll provide expert technical advice on functionality, security, and infrastructure, continuously improving performance based on gathered data. This role is central to our strategy, aiming to meet evolving customer needs, optimize finances, and embed sustainability through better technology. Key Responsibilities Lead the support, enhancement, development, and implementation of assigned applications, offering expert technical advice. Drive continuous improvement of applications through proactive planning and reactive support, working closely with all ICT teams. Manage change requests efficiently and fairly. Design and implement IT solutions to bolster system performance and security. Provide comprehensive 2nd and 3rd line technical support and troubleshooting for IT-related issues. Collaborate effectively with stakeholders to understand and meet their IT needs and requirements. Develop and maintain robust documentation for IT systems and processes. Ensure full compliance with ICT Security Policy and maintain up-to-date Disaster Recovery and Business Continuity Plans for assigned applications. S Work directly with third parties and partner organizations to maintain current versions and flag expiry issues for contracts. Day-to-day supervision of analysts, graduates, and apprentices, including performance and conduct management. Essential Skills & Experience: Substantial experience in ICT systems, including database management using SQL Server or equivalent, Report Writer software, and spreadsheets. In-depth knowledge of the Microsoft 365 platform, including Administration, Configuration, Teams, SharePoint, Power Platform (Power BI, Power Automate, Power Apps), and productivity apps. Proven ability to deliver on commitments for support and development against Service Level Agreements and Project Plans. Proven experience implementing and supporting ICT applications, with a thorough grasp of the IT change lifecycle. Experience supporting cloud and on-premise applications for 2nd and 3rd line support. Experience developing solutions on the Microsoft 365 Power Platform. Experience supporting SQL server and writing SQL queries. Experience working with data and integrating systems. Experience working on and technically leading projects. Broad understanding and awareness of ITIL principles and practice, especially in Incidents, Problems, and Changes. Excellent analytical ability to solve complex functional and technical problems. Ability to manage conflicting demands, resolve issues, and meet targets and deadlines. Good communication and interpersonal skills. Full driving license and access to a vehicle at all times during the working day. Desirable Skills & Experience: Previous supervisory experience. Evidence of continuing personal development in IT technology and applications. What's in it for You? Join a friendly and supportive team that encourages flexible hybrid working. The client believes in fostering a collaborative environment where you can thrive and make a real impact. A comprehensive benefits package includes: 27 days annual leave plus bank holidays. Hybrid working arrangements. A wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants. A Cycle to Work scheme that could save you around 40% on cycles and accessories. Good Pension Scheme and. Employee Assistance Programme (free 24-hour legal, financial, and personal advice). Hybrid working is available, with 50% of the working week office-based. Occasional weekend and out-of-hours working may be required for upgrades and incident management. NB : A basic DBS check is required for this post.
May 30, 2025
Full time
Are you ready to play a pivotal role in a dynamic organisation's digital transformation journey? Our client are seeking an ICT Senior Analyst (Applications) to join a dedicated team focused on enhancing customer experience and streamlining operations through innovative technology solutions. This is an exciting opportunity to contribute to significant strategic goals and work with cutting-edge platforms. About the Opportunity As an ICT Senior Analyst, you will be instrumental in leading the support, enhancement, development, and implementation of critical applications. You'll provide expert technical advice on functionality, security, and infrastructure, continuously improving performance based on gathered data. This role is central to our strategy, aiming to meet evolving customer needs, optimize finances, and embed sustainability through better technology. Key Responsibilities Lead the support, enhancement, development, and implementation of assigned applications, offering expert technical advice. Drive continuous improvement of applications through proactive planning and reactive support, working closely with all ICT teams. Manage change requests efficiently and fairly. Design and implement IT solutions to bolster system performance and security. Provide comprehensive 2nd and 3rd line technical support and troubleshooting for IT-related issues. Collaborate effectively with stakeholders to understand and meet their IT needs and requirements. Develop and maintain robust documentation for IT systems and processes. Ensure full compliance with ICT Security Policy and maintain up-to-date Disaster Recovery and Business Continuity Plans for assigned applications. S Work directly with third parties and partner organizations to maintain current versions and flag expiry issues for contracts. Day-to-day supervision of analysts, graduates, and apprentices, including performance and conduct management. Essential Skills & Experience: Substantial experience in ICT systems, including database management using SQL Server or equivalent, Report Writer software, and spreadsheets. In-depth knowledge of the Microsoft 365 platform, including Administration, Configuration, Teams, SharePoint, Power Platform (Power BI, Power Automate, Power Apps), and productivity apps. Proven ability to deliver on commitments for support and development against Service Level Agreements and Project Plans. Proven experience implementing and supporting ICT applications, with a thorough grasp of the IT change lifecycle. Experience supporting cloud and on-premise applications for 2nd and 3rd line support. Experience developing solutions on the Microsoft 365 Power Platform. Experience supporting SQL server and writing SQL queries. Experience working with data and integrating systems. Experience working on and technically leading projects. Broad understanding and awareness of ITIL principles and practice, especially in Incidents, Problems, and Changes. Excellent analytical ability to solve complex functional and technical problems. Ability to manage conflicting demands, resolve issues, and meet targets and deadlines. Good communication and interpersonal skills. Full driving license and access to a vehicle at all times during the working day. Desirable Skills & Experience: Previous supervisory experience. Evidence of continuing personal development in IT technology and applications. What's in it for You? Join a friendly and supportive team that encourages flexible hybrid working. The client believes in fostering a collaborative environment where you can thrive and make a real impact. A comprehensive benefits package includes: 27 days annual leave plus bank holidays. Hybrid working arrangements. A wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants. A Cycle to Work scheme that could save you around 40% on cycles and accessories. Good Pension Scheme and. Employee Assistance Programme (free 24-hour legal, financial, and personal advice). Hybrid working is available, with 50% of the working week office-based. Occasional weekend and out-of-hours working may be required for upgrades and incident management. NB : A basic DBS check is required for this post.
Job Title: Security Operations (SOC) Analyst Location: Remote (UK) Type: Permanent Hours of Work: 37.5 hours per week, operating on a 24/7 shift rota (8-hour shifts) Salary: 35,000 per annum About the Role My client is seeking skilled professionals to join their growing Security Operations Centre (SOC) team. As a provider of outsourced security monitoring and incident response services, they support a diverse range of customers with a Microsoft-centric technology stack. This role is ideal for candidates with experience in IT support, security operations, or system deployment, looking to specialise in Microsoft-focused security services. My client offers comprehensive training, with opportunities to gain Microsoft security certifications, from Security Operations Analyst to Certified Security Administrator Associate. Key Responsibilities Log and categorise security events, incidents, and customer inquiries. Conduct initial event analysis and escalate issues as necessary. Investigate security alerts and liaise with customers to confirm resolution. Work within a rotating 24/7 shift schedule. Essential Skills & Experience Strong understanding of cybersecurity principles. Excellent written and verbal communication skills. Experience installing and managing security software. Knowledge of IT infrastructure, including: Microsoft 365 suite Azure Active Directory Azure portal Desirable Experience Previous work in a SOC or cybersecurity team. Hands-on experience with Security Incident and Event Management (SIEM) tools (e.g., Azure Sentinel). Familiarity with Endpoint Detection and Response (EDR) tools. Relevant Microsoft security certifications. Benefits Competitive salary package. 33 days of annual leave. Westfield Health Membership (cash-back on health care, retail discounts, gym memberships). Employer pension contributions (4% employer, 4% employee). Sick pay and family-friendly leave policies. Employee referral program. Life insurance coverage (2x base salary). Continuous training and professional development opportunities.
Mar 09, 2025
Full time
Job Title: Security Operations (SOC) Analyst Location: Remote (UK) Type: Permanent Hours of Work: 37.5 hours per week, operating on a 24/7 shift rota (8-hour shifts) Salary: 35,000 per annum About the Role My client is seeking skilled professionals to join their growing Security Operations Centre (SOC) team. As a provider of outsourced security monitoring and incident response services, they support a diverse range of customers with a Microsoft-centric technology stack. This role is ideal for candidates with experience in IT support, security operations, or system deployment, looking to specialise in Microsoft-focused security services. My client offers comprehensive training, with opportunities to gain Microsoft security certifications, from Security Operations Analyst to Certified Security Administrator Associate. Key Responsibilities Log and categorise security events, incidents, and customer inquiries. Conduct initial event analysis and escalate issues as necessary. Investigate security alerts and liaise with customers to confirm resolution. Work within a rotating 24/7 shift schedule. Essential Skills & Experience Strong understanding of cybersecurity principles. Excellent written and verbal communication skills. Experience installing and managing security software. Knowledge of IT infrastructure, including: Microsoft 365 suite Azure Active Directory Azure portal Desirable Experience Previous work in a SOC or cybersecurity team. Hands-on experience with Security Incident and Event Management (SIEM) tools (e.g., Azure Sentinel). Familiarity with Endpoint Detection and Response (EDR) tools. Relevant Microsoft security certifications. Benefits Competitive salary package. 33 days of annual leave. Westfield Health Membership (cash-back on health care, retail discounts, gym memberships). Employer pension contributions (4% employer, 4% employee). Sick pay and family-friendly leave policies. Employee referral program. Life insurance coverage (2x base salary). Continuous training and professional development opportunities.
Job Title: Junior SOC Analyst Location: Stevenage (On-site, Secure Site) Clearance: SC Cleared Contract Type: Inside IR35 Salary/Rate: Competitive (Based on Experience) Shift Pattern: 24/7 Shift Rotation About the Role: We are seeking a motivated Junior SOC Analyst to join our Security Operations Centre (SOC) based on-site in Stevenage . This is an exciting opportunity to work within a secure environment , supporting cyber security operations and responding to security threats in a dynamic and challenging setting. The role operates on a 24/7 shift pattern , ensuring continuous monitoring and incident response. Key Responsibilities: Monitor and analyze security alerts from various security tools and technologies. Investigate and escalate security incidents in line with established protocols. Conduct initial threat analysis and provide recommendations for remediation. Work closely with senior analysts to support the implementation of security measures. Maintain and update security documentation, incident reports, and compliance records. Support continuous improvement initiatives within the SOC environment. Key Skills & Experience: Understanding of security monitoring tools (SIEM, IDS/IPS, endpoint security solutions). Knowledge of cyber security principles and best practices. Experience in threat detection, analysis, and incident response (preferred but not essential). Ability to follow processes and work effectively within a secure environment. Strong communication and analytical skills. Relevant certifications such as CompTIA Security+ , CISSP , or GCIA are advantageous. Requirements: Must hold active SC Clearance Must be able to work on-site in Stevenage within a secure facility. Ability to work on a 24/7 shift rotation. Previous experience in a SOC or cyber security role is desirable but not essential. A strong willingness to learn and develop within the field of cyber security. Why Join Us? Work in a cutting-edge secure environment with access to the latest cyber security technologies. Career progression opportunities within a growing security team. Gain exposure to real-world cyber threats and contribute to national security initiatives. Competitive contract rates inside IR35. If you are a passionate Junior SOC Analyst looking to take the next step in your cyber security career, apply today!
Mar 08, 2025
Contractor
Job Title: Junior SOC Analyst Location: Stevenage (On-site, Secure Site) Clearance: SC Cleared Contract Type: Inside IR35 Salary/Rate: Competitive (Based on Experience) Shift Pattern: 24/7 Shift Rotation About the Role: We are seeking a motivated Junior SOC Analyst to join our Security Operations Centre (SOC) based on-site in Stevenage . This is an exciting opportunity to work within a secure environment , supporting cyber security operations and responding to security threats in a dynamic and challenging setting. The role operates on a 24/7 shift pattern , ensuring continuous monitoring and incident response. Key Responsibilities: Monitor and analyze security alerts from various security tools and technologies. Investigate and escalate security incidents in line with established protocols. Conduct initial threat analysis and provide recommendations for remediation. Work closely with senior analysts to support the implementation of security measures. Maintain and update security documentation, incident reports, and compliance records. Support continuous improvement initiatives within the SOC environment. Key Skills & Experience: Understanding of security monitoring tools (SIEM, IDS/IPS, endpoint security solutions). Knowledge of cyber security principles and best practices. Experience in threat detection, analysis, and incident response (preferred but not essential). Ability to follow processes and work effectively within a secure environment. Strong communication and analytical skills. Relevant certifications such as CompTIA Security+ , CISSP , or GCIA are advantageous. Requirements: Must hold active SC Clearance Must be able to work on-site in Stevenage within a secure facility. Ability to work on a 24/7 shift rotation. Previous experience in a SOC or cyber security role is desirable but not essential. A strong willingness to learn and develop within the field of cyber security. Why Join Us? Work in a cutting-edge secure environment with access to the latest cyber security technologies. Career progression opportunities within a growing security team. Gain exposure to real-world cyber threats and contribute to national security initiatives. Competitive contract rates inside IR35. If you are a passionate Junior SOC Analyst looking to take the next step in your cyber security career, apply today!
Our client, a leading organisation in the Fast-Moving Consumer Goods (FMCG) sector, is searching for a dynamic and experienced Senior IT Integration Analyst to join their vibrant IT team! This is an exciting opportunity to be the vital link between technical teams, SAP Basis, suppliers, and customers, ensuring seamless integration across diverse supply chains and technologies. Job title: Senior IT Integration Analyst Hours: 37 hours/week Monday - Thursday 9am - 5pm, Friday 9am - 4:30pm, with 45 minutes lunch break (30 minutes of which is unpaid) Location: Folkestone, Kent Salary: Please call us to discuss on (phone number removed) Benefits: Hybrid working, 6% all employee bonus scheme, 24 days plus bank holidays (can also buy/sell up to 3 per year), 9% matched employer pension contribution, Healthshied medical/health cash back scheme. Your role as a Senior IT Integration Analyst will be to: Bridge the Gap: Act as a crucial connector between technical teams and SAP business analysts for successful integration delivery across various supply chains. Enhance Systems: Support and enhance the current ecosystem of applications and supplier integrations, including third-party logistics providers. Collaborate & Document: Work closely with stakeholders to analyse and document solutions across SAP and other operational systems in factory and warehouse environments. Facilitate Workshops: Organise and lead workshops to support our client's IT compliance initiatives, ensuring everyone is on the same page. Maintain Documentation: Create and maintain technical documentation for designs, configurations, and processes. Support Development: Assist in solution design, user acceptance testing (UAT), and training for end-users. Ensure Compliance: Leverage SAP Governance, Risk, and Compliance (GRC) solutions to uphold regulatory and corporate compliance standards. Troubleshoot Issues: Provide ongoing support and troubleshooting for integration issues, minimising disruption to business operations. Continuous Learning: Stay updated on the latest SAP technologies and best practises, bringing innovative solutions to the organisation. Key qualifications required for this role: Experience Matters: Extensive experience in a supply chain environment, preferably in FMCG, with hands-on integration experience. EDI Expertise: Familiar with EDI standards and tools, including Tradacoms, SAP iDoc, ANSI, and Edifact. Tech Savvy: Knowledge of non-SAP technologies such as warehouse scanning systems and Manufacturing Execution Systems (MES). Global Perspective: Experience with Sarbanes-Oxley (SOX) compliance and validated systems, along with a global outlook. ITIL Framework: ITIL certification or extensive experience in an ITIL environment is a plus. Communication Skills: Excellent communication skills to effectively engage with both technical and non-technical stakeholders. Project Knowledge: Familiarity with project frameworks, preferably the Software Development Life Cycle (SDLC) and Microsoft DevOps practises. Education: A Bachelor's degree in Computer Systems, Information Technology, or a related discipline. Next steps: This is a great opportunity to be part of a collaborative and innovative team that values compliance and operational excellence. You will participate in European and global projects that shape the future of our client's IT landscape. If you are enthusiastic about driving integration solutions and making a tangible impact, we want to hear from you! Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 08, 2025
Full time
Our client, a leading organisation in the Fast-Moving Consumer Goods (FMCG) sector, is searching for a dynamic and experienced Senior IT Integration Analyst to join their vibrant IT team! This is an exciting opportunity to be the vital link between technical teams, SAP Basis, suppliers, and customers, ensuring seamless integration across diverse supply chains and technologies. Job title: Senior IT Integration Analyst Hours: 37 hours/week Monday - Thursday 9am - 5pm, Friday 9am - 4:30pm, with 45 minutes lunch break (30 minutes of which is unpaid) Location: Folkestone, Kent Salary: Please call us to discuss on (phone number removed) Benefits: Hybrid working, 6% all employee bonus scheme, 24 days plus bank holidays (can also buy/sell up to 3 per year), 9% matched employer pension contribution, Healthshied medical/health cash back scheme. Your role as a Senior IT Integration Analyst will be to: Bridge the Gap: Act as a crucial connector between technical teams and SAP business analysts for successful integration delivery across various supply chains. Enhance Systems: Support and enhance the current ecosystem of applications and supplier integrations, including third-party logistics providers. Collaborate & Document: Work closely with stakeholders to analyse and document solutions across SAP and other operational systems in factory and warehouse environments. Facilitate Workshops: Organise and lead workshops to support our client's IT compliance initiatives, ensuring everyone is on the same page. Maintain Documentation: Create and maintain technical documentation for designs, configurations, and processes. Support Development: Assist in solution design, user acceptance testing (UAT), and training for end-users. Ensure Compliance: Leverage SAP Governance, Risk, and Compliance (GRC) solutions to uphold regulatory and corporate compliance standards. Troubleshoot Issues: Provide ongoing support and troubleshooting for integration issues, minimising disruption to business operations. Continuous Learning: Stay updated on the latest SAP technologies and best practises, bringing innovative solutions to the organisation. Key qualifications required for this role: Experience Matters: Extensive experience in a supply chain environment, preferably in FMCG, with hands-on integration experience. EDI Expertise: Familiar with EDI standards and tools, including Tradacoms, SAP iDoc, ANSI, and Edifact. Tech Savvy: Knowledge of non-SAP technologies such as warehouse scanning systems and Manufacturing Execution Systems (MES). Global Perspective: Experience with Sarbanes-Oxley (SOX) compliance and validated systems, along with a global outlook. ITIL Framework: ITIL certification or extensive experience in an ITIL environment is a plus. Communication Skills: Excellent communication skills to effectively engage with both technical and non-technical stakeholders. Project Knowledge: Familiarity with project frameworks, preferably the Software Development Life Cycle (SDLC) and Microsoft DevOps practises. Education: A Bachelor's degree in Computer Systems, Information Technology, or a related discipline. Next steps: This is a great opportunity to be part of a collaborative and innovative team that values compliance and operational excellence. You will participate in European and global projects that shape the future of our client's IT landscape. If you are enthusiastic about driving integration solutions and making a tangible impact, we want to hear from you! Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are seeking a CyberArk Security Analyst with expertise in Privileged Access Management (PAM) and Endpoint Privilege Management (EPM) to join a dynamic security operations team. The successful candidate will play a key role in managing CyberArk-related incidents, resolving user tickets, and maintaining privileged access security. This role requires strong problem-solving skills, technical expertise, and a proactive approach to security operations. Key Responsibilities: Incident Management: Monitor, investigate, and resolve CyberArk-related security incidents and alerts. Ticket Handling: Manage support requests related to privileged access, troubleshoot technical issues, and ensure timely resolution. Security Operations: Maintain and configure CyberArk PAM/EPM solutions, ensuring system stability and security best practices. User & Access Support: Assist users with privileged account access, password vaulting, and security policies. Root Cause Analysis (RCA): Perform RCA for recurring issues, implement preventive measures, and optimize security configurations. Compliance & Audits: Ensure adherence to GRC, ITIL, and security frameworks such as HMGSPF, JSP 440, and MOD Cyber Security Directives. On-Call Support: Participate in a 24/7 support rotation for critical security incidents. Required Skills & Experience: Minimum of five years' experience in cybersecurity, with a focus on CyberArk PAM/EPM and privileged access security. Hands-on experience managing CyberArk incidents, troubleshooting, and user access issues. Strong knowledge of IAM, security principles, and privileged access controls. Familiarity with ITIL processes (incident, change, and problem management). Active SC clearance (British Nationals only; dual citizenship cannot be considered). Cybersecurity certifications (CISSP, SANS, ISACA) are highly desirable. Preferred Skills: Experience with network security, domain structures, and compliance audits. Knowledge of Arcon EAM/PAM or similar privileged access solutions.
Mar 08, 2025
Full time
We are seeking a CyberArk Security Analyst with expertise in Privileged Access Management (PAM) and Endpoint Privilege Management (EPM) to join a dynamic security operations team. The successful candidate will play a key role in managing CyberArk-related incidents, resolving user tickets, and maintaining privileged access security. This role requires strong problem-solving skills, technical expertise, and a proactive approach to security operations. Key Responsibilities: Incident Management: Monitor, investigate, and resolve CyberArk-related security incidents and alerts. Ticket Handling: Manage support requests related to privileged access, troubleshoot technical issues, and ensure timely resolution. Security Operations: Maintain and configure CyberArk PAM/EPM solutions, ensuring system stability and security best practices. User & Access Support: Assist users with privileged account access, password vaulting, and security policies. Root Cause Analysis (RCA): Perform RCA for recurring issues, implement preventive measures, and optimize security configurations. Compliance & Audits: Ensure adherence to GRC, ITIL, and security frameworks such as HMGSPF, JSP 440, and MOD Cyber Security Directives. On-Call Support: Participate in a 24/7 support rotation for critical security incidents. Required Skills & Experience: Minimum of five years' experience in cybersecurity, with a focus on CyberArk PAM/EPM and privileged access security. Hands-on experience managing CyberArk incidents, troubleshooting, and user access issues. Strong knowledge of IAM, security principles, and privileged access controls. Familiarity with ITIL processes (incident, change, and problem management). Active SC clearance (British Nationals only; dual citizenship cannot be considered). Cybersecurity certifications (CISSP, SANS, ISACA) are highly desirable. Preferred Skills: Experience with network security, domain structures, and compliance audits. Knowledge of Arcon EAM/PAM or similar privileged access solutions.
