79 jobs found

R ent & Service Charge Officer Location: Didsbury, Manchester Salary: £29,286 to £32,216 Full Time, Permanent - 35 hours per week Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in click apply for full job details

Resident Liaison Officer - Social Housing Planned Works Based in Harrow Full time, permanent 30 ,000 - 34,500 + car allowance OR company vehicle Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Harrow area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Location: Oswestry Shropshire Salary: £20 - £25 a hour Duration:Temporary Greenacre are pleased to be working with an ALMO who have an agreement with Shropshire Council to manage the homes, tenancies and neighbourhoods of the Council houses, flats, bungalows and garages in the Oswestry and Bridgnorth area. They are looking for an experienced Financial Inclusion Assistant. What will you do in the role: Supporting the Incomes Management Team through pre-tenancy interviews: providing benefit calculations and advice to ensure that affordability is accurate. Identifying additional entitlements for incoming tenants and supporting the application process to obtain rent in advance through Discretionary Housing Payments Support customers to apply for discretionary housing payments, by completing forms when needed and ensuring relevant evidence is produced to maximise the opportunity for a successful claim. Liaise with credit unions and other partners to reduce financial exclusion (including giving advice about affordable credit and savings plans) Who would excel in this role? Knowledge and understanding of credit unions, money advice services and citizens advice bureaus and other such agencies and an understanding of Equality & Diversity issues. Specialist knowledge or experience in debt counselling; debt/welfare benefit advice; household budgeting or work in a similar field. Demonstrable experience working in a housing or similar customer service environment. To discuss this role in more depth, please phone Kelly Power (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Join Our Team : Neighbourhood Caretaker Position: Neighbourhood Caretaker Location: Newtown, Shard End & Hodge Hill Salary: 12.00 - 13.20 per hour Apply Now! Why Choose Job&Talent: Career growth opportunities Comprehensive benefits Professional stability Benefits: 28 Holidays rising to 38 days, Weekly Pay, Pension Scheme, Mortgage References Requirements: A full driving licence is an essential requirement Cleaning experience is essential Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Responsibilities: As an Neighbourhood Caretaker, you will: Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleaning, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues. This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. About Us: Job&Talent is recruiting for Neighbourhood Caretaker to join a leading company in the Newtown, Shard End & Hodge Hill, known How to Apply: Click "Apply Now," and our team will contact you shortly. An excellent opportunity for Neighborhood Caretaker roles in Newtown, Shard End & Hodge Hill. Join Job&Talent for a journey of growth and success! If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Job Title: Senior Planner (Development Management Wandsworth) Salary Range: Link Grade PO2 - PO4 £38,133 to £52,632 Depending on Skills and Experience Full Time Permanent , 36 hours per week Location : Wandsworth Town Hall Objective of role We have exciting opportunities for qualified Senior Planning Officers within our Development Management Team taking personal responsibility for dealing with a wide range of large scale and controversial planning applications, pre applications and appeals as required.With excellent communication skills you'll assume responsibility for effective negotiation and resolution, to ensure outcomes that reflect the Council's wider positive objectives and policies of promoting high quality and innovative development while conserving the historic character of Wandsworth. About the role Wandsworth is a thriving Inner London Borough on the southern banks of the River Thames that is steeped in a diverse history.The borough features landmarks such as the iconic Battersea Power Station, Ram Brewery and Clapham Junction Station, and is acknowledged for its famous green spaces such as Wandsworth and Clapham Commons, Putney Heath and the Grade II listed Battersea Park. The borough is also comprised of a rich mix of vibrant and diverse neighbourhoods including Battersea, Tooting, Putney and Balham. The planning team has a reputation for working proactively with developers and the local community to bring forward innovative, high quality developments. Essential Qualifications, Skills and Experience You will hold an RTPI accredited planning qualification You will have demonstrable knowledge of Development Management. You'll have the ability to read and assess plans, write accurate and concise reports, as well as meet tight deadlines. Good knowledge of planning legislation and policy at local, regional and national levels alongside excellent communication and customer-care skills. Although direct experience is desirable it is not essential and we will provide the right person with opportunities to undertake relevant training to help you develop in the role and further progress your career. To apply please submit your current CV with a supporting statement highlighting how your skills and experience meet those in the Job Profile. Indicative Recruitment Timeline Closing Date: Sunday 27 th October 2024 (23:59) Shortlisting - W/C 28 th October 2024 Interviews - W/C 4 th November 2024 Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

HFL Block Officer PO2: Starting salary £41,967 pa rising in annual increments to £44,862 per annum Incl. LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Our team is working at the front-line of housing services. Our remit is to provide an unrivalled service to our customers. If you are interested in being part of a winning, determined team whose sole focus is to help our residents, then read on. About the Role: Do you enjoy helping others? Every housing officer should ask themselves this question. There are dozens of policies and procedures involved when working as a housing officer - all of which can be learnt. However, the best housing officers in the business are known for their empathy and their ability to listen. Whilst there is an element of the role that involves responding to emails, a truly great housing officer will be out on their 'patch' most of the time. Only by being visible on the estate can you get a real sense of what is happening with the customers and the buildings that you are responsible for. Your visibility will bring a sense of reassurance to the residents and they will be able to get to know you. Your job is to connect the dots. People will come to you with problems to solve or questions to ask. More often than not, you will need to rely on others, such as colleagues in repairs or rent teams, for the solutions you need. That's why being able to network and develop relationships across the organisation will be so valuable to your success. This role has a particular focus on new build estates which the council have just completed. This brings a unique set of challenges. You'll get to work autonomously and create and manage your own workload. You'll also be encouraged to be innovative and put forward ideas to help continuously improve the service. Your role will occasionally involve the odd evening meeting but you will also be able to balance your hobbies and interests with a healthy work/life balance thanks to our flexible working policy. If you want to be part of a team that see people as their greatest asset and encourages personal growth please email Louise Fleming ( ) for further information. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 13 October 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .

Red Snapper Recruitment are recruiting for a Neighbourhood Visiting Officer role based in Birmingham. The successful applicant will assist the Housing Officer to deliver a consistent, excellent, reliable, customer focussed Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. The successful applicant will be working 36.5 hours per week, and will be paying 13.20 per hour. Due to the nature of the role, only drivers will be considered for this position. Main duties and responsibilities Case manage and maintain accurate case management and other administrative records. Investigate and respond to complaints and enquiries within corporate standards and timescales. Assist the Housing Officer to prepare and present reports to internal and external audiences. Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems. Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports. Undertake programmed and responsive tenancy visits to properties as directed. You may be deployed to the street scene visiting role. In this role you will be working in neighbourhoods and engaging with tenants/citizens with a view to improving and maintaining clean and green neighbourhoods. Will carry out activity that supports enforcement action. Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings. Working with customers and staff, ensure the proper management of council tenancies in accordance with policy and in compliance with all relevant legislation, regulatory codes, guidance and professional practice and internal policy and procedures. Assist residents by giving advice on Council services and signpost customers to the appropriate internal and external agencies ensuring that any safeguarding issues / concerns are reported accordingly and escalate concerns and issues to Housing Officers where this is appropriate. Provide advice and assistance on all aspects of the housing service during customer interactions including face to face interviews, home visits, telephone calls, inline, email and written correspondence, social media, community meetings and council business meetings. Person Specification Good written and verbal communication skills. Able to work as part of a team with a proactive, problem solving approach. Ability to use IT equipment and able to use packages such as Microsoft Word, Excel, PowerPoint. Ability to sustain working partnership relationships within and across organisational boundaries including external providers. An up to date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role. Understanding of and ability to comply with relevant legislation including health and safety and equality in service delivery, service provision and employment. Ability to prioritise, implement and monitor work with conflicting priorities in line with targets and objectives in a pressurised environment. Ability to analyse data and report on findings to help inform service delivery. Ability to work with people in challenging circumstances and to maintain a calm and professional approach in difficult situations. Ability to supervise staff. Good case management, planning and organising skills, Ability to undertake risk assessments and implement/monitor safe working practice. Ability to identify health and safety risks and take appropriate action to remedy. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

R ent & Service Charge Officer Location: Didsbury, Manchester Salary: 29,286 to 32,216 Full Time, Permanent - 35 hours per week Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. Southway Housing Trust is a "not-for-profit" landlord, based in Didsbury, managing, and improving approximately 6,000 homes in South Manchester and is part way through a programme of creating 800 new homes. An exciting opportunity has arisen in the Finance team for a finance professional and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday (rising 1 day per year of service up to 30 days) and a non-contributory health care cash plan. We are looking for a Rent & Service Charge Officer with at least three years experience in general finance operation. Accounts and general ledger skills, able to undertake routine accountancy work with the minimum of supervision. Effective written and verbal communication skills, able to respond appropriately to enquiries from colleagues, suppliers and tenants as well as manage relations with internal customers effectively. Strong excel skills, with a knowledge of a range of functions and their application. A positive attitude and a customer focus are essential. Your main responsibilities would include: 1. Process rental receipt transactions and adjustments, ensuring tenant rent account balances are accurate. 2. Control the processes for the efficient posting all rental receipts to Open Housing, checking that entries match banking, collection agent and benefit authority records. Review suspense accounts, identify and resolve discrepancies. 3. Control the processes for posting adjustments to rent accounts, including write offs, benefit revisions for current and former tenants, and sub accounts which are in credit. 4. Liaise with the Income Team on the delivery of rental receipt processes including rent account adjustments. 5. Liaise with ICT colleagues to help resolve data transmission difficulties from collection agents and benefit agencies. 6. Administer the submission of updated tenant information to benefit authorities and new transaction card requests to collection agents. 7. Reconcile movements in stock numbers to the rent debit for all tenure types. 8. Maintain records of rent debit runs and related files and review the interface of entries from Open Housing to the general ledger. 9. Reconcile general ledger control accounts to rent arrears balances in Open Housing. 10. Enter journals to provide for bad debts. 11. Assist in the preparation of rental collection KPIs. 12. Assist in the preparation of annual service charge statements, the setting of charges based on actual and projected costs and the related communications with residents. Process the related adjustments to resident's service charge accounts. 13. Distribute reports detailing service charge income and expenditure against budget, liaise with budget holders to help interpret results. 14. In conjunction with your line manager, investigate and resolve systems issues which impact on rental receipt and service charge functions, reporting to software supplier as necessary. 15. Assist in the identification of processes and procedures which can be improved. 16. Record and allocate bank receipts and payments in a timely and appropriate manner. Match transactions to bank statements, updating cashbooks as appropriate and ensure the correct VAT treatment of transactions. 17. Complete monthly bank reconciliations and resolve any unreconciled items. 18. Liaise with income collection staff and tenants to ensure rent refunds are completed accurately and on time. Prepare rent refund cheques and administer any spoilt cheques. 19. Ensure monies received are recorded to tenant rent accounts and banked in accordance with company procedures and guidelines. Closing Date: 15th October 2024, 5.00pm Interview Date: w/c 21st October 2024 For an informal discussion about this role please contact Simon Williamson, Finance Manager - Rents & Service Charges at We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

FUNDING OFFICER Location: Hybrid and Didsbury, Manchester Salary: 29,286 per annum (pro rata) 21 hours per week (days/hours to be agreed - flexible) Permanent Agile working with 1-2 days/7-14 hours per week in the office About Us Southway Housing Trust is a community-focused housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. Southway Housing Trust is a "not-for-profit" landlord, based in Didsbury, managing, and improving approximately 6,500 homes in South Manchester. We are inspired by our communities. We care about our people and neighbourhoods. We are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together. The Role An exciting opportunity has arisen in the Customer Involvement and Community Investment Team for a Funding Officer. We are looking for an enthusiastic and dynamic individual with an excellent track record of securing funding. The successful applicant will work with colleagues, partners, community groups and individual customers to identify and prioritise projects and services for external funding support. They will carry out research and make use of available statistical data, intelligence and qualitative information and submit high quality bids. For the right person we are offering a 21-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday (pro rata). Ideally the candidate will be flexible with their working days/hours to accommodate any submission deadlines. Closing Date: 22 October 2024 Interview Date: 29 October 2024 For an informal discussion, please contact Maureen Ward, Customer Involvement and Community Investment Manager on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Red Snapper Recruitment are recruiting for a Neighbourhood Visiting Officer on behalf of our client based in Birmingham This is a full-time role on a temporary 3-month contract (Ongoing) at £13.20 / hour Main Duties and Responsibilities Case manages and maintains accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems Investigate and respond to complaints and enquiries within corporate standards and timescales. Will assist the Housing Officer to prepare and present reports to internal and external audiences on the performance of the activities and make recommendations on a course of action where appropriate. Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems. Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports. Undertake programmed and responsive tenancy visits to BCC properties as directed You may be deployed to the street scene visiting role. In this role you will be working in neighbourhoods and engaging with tenants/citizens with a view to improving and maintaining clean and green neighbourhoods. Will carry out activity that supports enforcement action. Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings. Working with customers and staff, ensure the proper management of council tenancies in accordance with policy and in compliance with all relevant legislation, regulatory codes, guidance and professional practice and internal policy and procedures. Take appropriate action when tenancy conditions have been breached including, recognising and reporting potential housing fraud and act on outcomes/actions Meet all relevant key performance indicators and individual targets and objectives Assist residents by giving advice on Council services and signpost customers to the appropriate internal and external agencies ensuring that any safeguarding issues / concerns are reported accordingly and escalate concerns and issues to Housing Officers where this is appropriate. Provide advice and assistance on all aspects of the housing service during customer interactions including face to face interviews, home visits, telephone calls, inline, email and written correspondence, social media, community meetings and council business meetings. Contribute to the production of regular newsletters, annual reports, and social media postings etc. Inform residents on changes to welfare benefits to minimise their impact and provide sign posting and where appropriate, give general advice and guidance on welfare benefits, reform, budgeting and income maximisation to enable tenants to sustain their tenancy including known opportunities for upskilling and employment Person Specification Driving licence and access to own car Be aware of follow and implement BCC safeguarding policies and procedures Ensure information systems are updated with appropriate data to support performance monitoring and effective service delivery Attend meetings, including community meetings, outside of normal working hours when necessary. Have an understanding and maintain current knowledge and effective administration of legislation pertinent to the specific role. Observance of all relevant BCC policies and procedures including HR, health and safety, equalities, financial and budgetary regulations, is required at all times In addition to the core generic requirements of this role, a number of specialist roles may be allocated by the Head of Service depending on individual skills and experience and business need. The specialist roles and responsibilities and knowledge, skills and experience requirements are summarised within the schedule accompanying this job description If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

An exciting opportunity to join this community charity's friendly team and help carry out a wide range of green spaces projects across the Colne Valley Regional Park and in surrounding areas. Project Officer - Conservation & Green Skills Ref: POCGS0924 Location: Colne Valley Park Denham, UB9 Contract: Permanent Salary: Circa. £25,000 Summary of role: This is a varied role which will see the successful applicant working outside on practical grounds maintenance and conservation tasks in some of the most beautiful parts of the Colne Valley. You will be joining the charity's Green Team who carry out a range of projects across the Colne Valley Regional Park. These include nature reserve management, grounds maintenance, corporate volunteering events, volunteering events for the public, hard landscaping tasks, and conducting Green Skills Courses to educate long-term unemployed individuals. Your role will assist in the delivery of this work. The charity is a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within the friendly team. The charity will offer work-based learning and training. In return the organisation offers you: A competitive salary Generous holiday entitlement of 25 days per annum plus public holidays Health Cash Plan and 24-hour online access to a GP PERKS scheme - such as discounted gym membership and shopping discounts Employee Assistance Programme - including mental health helpline and face to face counselling. Salary sacrifice schemes including cycle to work and pension contributions Family friendly policies to support work/life balance with time off in lieu for out of hours activities Business travel expenses About the Charity The organisation works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. They are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Closing date for applications: Sunday 20th October at midnight Interview date: Thursday 24th & Friday 25th October Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS). The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.

Housing Officer Temporary, 3-6 Months 23-26 Hourly Nottingham, Nottinghamshire Hybrid, Full Time Sellick Partnership are supporting the recruitment of a Housing Officer for a Public Sector organisation on a temporary ongoing basis. The Housing Officer will be the first point of contact for our customers and responsible for the quality of their experience with the Housing organisation Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure Experience in managing mutual exchanges, permission requests, ASB, Succession Requests and Estate Inspections The successful Housing Officer candidate will have: Experience working within Housing Full UK Drivers license and own vehicle Able to complete a basic DBS If you are interested please apply directly as soon as possible, or call Ebony Simpson in the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We are currently recruiting for a temporary Housing Officer to join a housing association in the East Midlands. This role will aim to provide support to the venerable. Job title: Housing Officer Location: Nottingham Hours: 35 hours a week Hourly rate: 23- 25hr via umbrella The Housing Officer will be responsible for: Work in partnerships with agencies Promoting independence with all customers Take appropriate and prompt action to resolve Anti-Social behaviour Provide housing advice for new customers and existing customers Provide comprehensive housing and estate management service Support customers with change in tenancy The ideal Housing Officer will have to be: From a supported housing background or previous experience with high level ASB Good communication and leadership skills. Be able to show compassion and support to the venerable Be able to work within a team and on own Knowledge of the MRI system used DBS required We are also interested in seeing cvs from Neighbourhood officer, Supported Housing Officer, Allocations officer. If you're interested in this Housing Officer role, please apply directly or give Laura a call on (phone number removed).

Role Purpose To operate as part of the team of Housing Resolution Officers, providing the efficient day-to-day operation of first point of contact for customers via all channels (web, telephone, face to face, correspondence, mobile, sms text messaging and email) To take ownership and actively handle and resolve 80% of customer contacts at the first point of contact. Requirements Candidates will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essentia Experience working in a housing association or council Responsibilities To deliver a high standard of customer service across all channels. Recognise when customers are vulnerable or require extra assistance and ensure their needs are met, in a professional manner, maintaining high levels of first point of contact resolution and customer satisfaction. To demonstrate subject specialisms in relevant areas and act as subject matter expert for the team within the contact centre, through maintaining effective links with the relevant areas. Acting as a role model to less experienced staff, displaying exemplary behaviours and commitment to the team, the service, the organisation and all external customers. Accurately diagnosing council housing repairs, making appointments and chasing contractors as required and following up on issues raised by the out of hours service. Obtain technical advice as required from Supervisors and Surveyors. Explain complex technical repairs advice clearly to customers in order to agree a resolution. Dealing with calls from Enfield residents relating to a wide variety of council housing issues and determining the appropriate cause of action; resolving issue in real-time and where necessary refer issues to back office teams in various sections of Council Housing. Including Leaseholder, Neighbourhood, Income recovery, Housing Advisory Service queries. Resolve complaints at the first point of contact. Investigate, resolve and reply to formal complaints. To identify learning from complaints and recommend areas for service improvement based on information from customers in order that we continuously improve our service Contract Initial 3 to 6 month ongoing contract PAYE via Umbrella Monday to Friday 9am to 5pm Flexible working from home and office on a rota basis. Candidates will attend a 2 week training course both classroom and shadowing in the office and home. If you are interested in this position AND meet the requirements, APPLY NOW!

A large Housing Association is looking for a Property Management Officer on a temporary basis for approximately 3 months with permanent opportunities. Key responsibilities are as follows As a Property Management Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 19.38 and 25.47 Umbrella Essential Requirements Ideally looking for someone who has worked in property management Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice

You're a people person who can build relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. What you'll do "I like this role because each day is a new learning opportunity" Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: Providing support at ceremonial and special events. Responding to major incidents and security alerts. Making house-to-house enquiries. Helping to keep London's road network running. Issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and we'll make sure we support your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.) Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. Benefits/What you can expect 28 days' holiday rising to 33 days after five years' service. Choice of two generous civil service pension schemes. Interest-free season ticket loans - so you can spread the cost of travel. Free travel on London's buses - both when you're on and off duty. Use of The Met sports and social club facilities. What happens next? Ready to start making communities safer? Click for further information and to apply. Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards . Read our full disability confidence statement.

Change needs you, volunteer as a police constable today The Met is working hard to restore Londoners trust and confidence, reduce crime and maintain high standards. To do this the we recognise the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We're looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and it's communities. With your determination, we will help you reach your full potential as a volunteer police constable and be the best you can be for yourself, your community and London. There is no other volunteering role quite like it You will dedicate a minimum of 16 hours each month (at times and days convenient to you), where you bring offenders to justice, support our vulnerable victims and respond to some of the thousands of incidents the Metropolitan Police attends each day. You will have the same powers and the same uniform as our paid colleagues and give back to your local community to make a real difference to London. The role is as diverse as it is rewarding, day-to-day you will get involved in a plethora of activities, including: Responding to 999 and 101 calls Supporting our priority to have the strongest neighbourhood policing ever; delivering for your local community Foot and vehicle patrols Tackling anti-social behaviour Public order policing helping to secure national and international events happening in the capital Apprehending and arresting suspects Identifying and gathering evidence Supporting victims and witnesses of crime Engaging with children and young people to improve our impact in communities Presenting evidence in court You will complete extensive training to give you the skills and confidence to be a Metropolitan Police Constable and in the future could go into a diverse range of specialisms in policing or take rank to supervise our future officers. We're looking for people from all backgrounds to join us, people who can earn trust, respect and build positive relationships with all Londoners and whom share our values. In return you'll receive the best training possible to prepare you for policing London. In addition you are eligible for a range of benefits including: free travel on TfL services (within London), discount on council tax (within Greater London) as well as a range of other Met friendly benefits and discounts. This is a volunteering opportunity like no other, where you'll get a tremendous amount of pride from dedicating your free time to giving back to the community. Apply now Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards . Read our full disability confidence statement.

An exciting opportunity has emerged for a Part Time Supported Housing Officer to join one of Adecco's most improved housing clients in a temporary assignment, initially for 1-2 months so would suit an immediately available candidate. Based in North London, this role is for 26 hours each week (Monday to Friday) and reports into the Housing Manager on a daily basis (part of the Tenancy Services department). Previous experience of working with vulnerable clients (especially the elderly) would be highly desirable for this post. Key duties in this role are: Assessing residents referred to the services, liaising as required with referral agencies Working closely with colleagues and contractors involved in the voids process to ensure that viewings and lettings in the organisation's Older Adults Schemes are co-ordinated and completed at the earliest opportunity during the void period to minimise void loss. Ensuring that properties in the organisation's Older Adults Schemes are let when all health and safety requirements have been met and ensuring that any post letting works agreed with the resident are completed. Assisting residents to move in by carrying out tenancy sign-ups, preparing housing and wellbeing plans and introducing them to their new home and neighbours Assisting residents to maximise income and benefits entitlement Assisting residents with Housing Benefit or Universal Credit Applications and any other benefits entitlements Working with residents to meet objectives set out in their housing and wellbeing plans, reviewing plans as required Maintaining network of relevant specialist agencies and referring or signposting residents as appropriate Ensuring all reasonable measures are taken to ensure the security, health and safety of residents and their homes Working closely with colleagues in repairs and neighbourhood teams ensuring that homes and communal areas are well maintained Supporting in-house Tenancy Officers on managing breaches of tenancy Promoting resident engagement and participation by organising relevant meetings and events Only applicants who are available on short notice (immediate availability would be ideal), have sound housing management expertise and experience of supporting vulnerable clients (e.g older people) need apply for this role. Interviews will take place virtually in late September/early May 2024.