Police Community Support Officer Salary: £33,348 including £2,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day, evening and night shifts. Full training provided. You're a people person who loves building relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and making communities safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduces crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. Your day-to-day duties will depend on the team you join but routine PCSO duties include assisting and supporting police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: providing support at ceremonial and special events; responding to major incidents and security alerts; making house-to-house enquiries; helping to keep London's road network running; and issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and plenty of dedicated support for your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.) Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. What happens next? Ready to start making communities safer? Click here.
Jan 17, 2025
Full time
Police Community Support Officer Salary: £33,348 including £2,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day, evening and night shifts. Full training provided. You're a people person who loves building relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and making communities safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduces crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. Your day-to-day duties will depend on the team you join but routine PCSO duties include assisting and supporting police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: providing support at ceremonial and special events; responding to major incidents and security alerts; making house-to-house enquiries; helping to keep London's road network running; and issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and plenty of dedicated support for your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.) Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. What happens next? Ready to start making communities safer? Click here.
Police Community Support Officer Salary: £33,348 including £2,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day, evening and night shifts. Full training provided. You're a people person who loves building relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and making communities safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduces crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. Your day-to-day duties will depend on the team you join but routine PCSO duties include assisting and supporting police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: providing support at ceremonial and special events; responding to major incidents and security alerts; making house-to-house enquiries; helping to keep London's road network running; and issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and plenty of dedicated support for your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.) Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. What happens next? Ready to start making communities safer? Click here .
Jan 16, 2025
Full time
Police Community Support Officer Salary: £33,348 including £2,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day, evening and night shifts. Full training provided. You're a people person who loves building relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and making communities safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduces crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. Your day-to-day duties will depend on the team you join but routine PCSO duties include assisting and supporting police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: providing support at ceremonial and special events; responding to major incidents and security alerts; making house-to-house enquiries; helping to keep London's road network running; and issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and plenty of dedicated support for your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.) Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. What happens next? Ready to start making communities safer? Click here .
Metropolitan Police Service
City Of Westminster, London
Police Community Support Officer Salary: £33,348 including £2,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day, evening and night shifts. Full training provided. You're a people person who loves building relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and making communities safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduces crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. Your day-to-day duties will depend on the team you join but routine PCSO duties include assisting and supporting police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: providing support at ceremonial and special events; responding to major incidents and security alerts; making house-to-house enquiries; helping to keep London's road network running; and issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and plenty of dedicated support for your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.) Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. What happens next? Ready to start making communities safer? Click here .
Jan 16, 2025
Full time
Police Community Support Officer Salary: £33,348 including £2,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Location: Across London Details: Full-time (36 hours per week) and part-time opportunities available. Day, evening and night shifts. Full training provided. You're a people person who loves building relationships with people from all walks of life, who's looking for a role that makes real-world impact. Then how does reducing crime and making communities safer sound? As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you'll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer. You'll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduces crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London's roads and over-ground transport networks moving and operating safely. Your day-to-day duties will depend on the team you join but routine PCSO duties include assisting and supporting police officers, gathering intelligence, carrying out security patrols and reassuring the public. Depending on your role, you could be trained in: providing support at ceremonial and special events; responding to major incidents and security alerts; making house-to-house enquiries; helping to keep London's road network running; and issuing fixed penalty notices. Of course, your responsibilities could extend far beyond this (depending on where you're needed), from policing special events and responding to major incidents, to keeping roads running smoothly. In return, you'll get a competitive salary, full training package - including Personal Safety and Emergency Life Support - and plenty of dedicated support for your personal development. What you'll need You're comfortable speaking to members of the public. You're a keen learner who's motivated to complete initial and further training programs. You understand the importance of community engagement and care about others, wanting to see them safe and well. You're comfortable spending lots of time on your feet - you'll walk a lot during your shift. You'll have a GCSE Grade C (or equivalent) in English. (If you don't have the GCSE, you can take a written test that's the equivalent.) Right now, we're looking for PCSOs across London. We can't guarantee where you'll be placed but we'll try to balance your preference with where the Met needs you the most. What happens next? Ready to start making communities safer? Click here .
We have a new vacancy for a Neighbourhood Housing Lead (commutable to Westminster) reporting to office 1 day per week otherwise hybrid/on patch paying £26.13 per hour (Umbrella). The role in ongoing with a possibility to become permanent. As the Neighbourhood Housing Lead, they'll be responsible for the following: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: You should be good at building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have previous experience Be able to drive and have access to a car for work If you are interested in this role and for more information please apply today.
Jan 16, 2025
Full time
We have a new vacancy for a Neighbourhood Housing Lead (commutable to Westminster) reporting to office 1 day per week otherwise hybrid/on patch paying £26.13 per hour (Umbrella). The role in ongoing with a possibility to become permanent. As the Neighbourhood Housing Lead, they'll be responsible for the following: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: You should be good at building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have previous experience Be able to drive and have access to a car for work If you are interested in this role and for more information please apply today.
Salary: £97,414 to £121,767 plus £5k Car Allowance per annum Location: Hybrid, covering North London linked with a London office Hours: 36 hours per week Contract Type: Permanent Clarion Housing Group is the largest not for profit social landlord in the country, providing affordable homes and services to over 350,000 customers across England. Our mission is to transform lives and communities by delivering high-quality, sustainable housing and exceptional customer service. In the Summer of 2023, we embarked on our 'Connect' programme to review the way we work to improve our homes and services and meet the evolving needs of our residents. Our transformation programme will build an organisation fit for the future and set us up to deliver our mission: to provide and maintain homes for those that need them most. We're looking at every aspect of our organisation to deliver an improved experience for everyone who lives in our homes. We're focused on improved housing management, housing people more quickly, improving our handling of customer enquiries, and ensuring frontline workers are more visible. We have an exciting opportunity for a Regional Director of Housing to lead our North London Region with responsibility for our neighbourhood and tenancy management offer to around 28,000 homes across North London. Our North London region stretches across West and East London so you will have a variety of local authorities within your region, each with their own needs. You will be key to designing and delivering our move to a proactive patch-based approach to customer and estate management and community building, ensuring that homes, communal spaces and neighbourhoods are well managed and valued by customers. Reporting to you will be your Regional Housing Leads who lead the relationship with all our local authorities across the region, overseeing our Neighbourhood Managers and Officers. You will also have responsibility for our Regional Operations team that ensure we deliver our services on time and to expected standards for customers. A key expectation of this role is the ability to matrix manage your repairs, estate services, lettings, resident involvement and case management colleagues to ensure that all customers receive their contracted services. To do this you will design and chair a regional neighbourhood forum for internal stakeholders, analysing the performance of your region against key performance indicators and customer satisfaction metrics, bringing together colleagues across Building Safety, Repairs and Asset Management to consider proposals for improvements, growth and rationalisation across your region. As such an ability to build and manage a large budget, analyse performance metrics, and resolve complex issues is a must. Within the Housing Directorate, you will be the technical lead for key contributing parts of our consumer regulation and tenant satisfaction measures and you'll write and deliver a Regional annual plan focused on continuously improving your service offering. You will also need to ensure there is a proactive external stakeholder management strategy for the region which and that you build and maintain relationships with key political and community stakeholders across your region. Your ability to work with politicians, councillors and local authorities as well as influence local politics in your region will form a key criteria for success. To be successful, you'll need to show that you and your teams are visible to our customer so you will need to be based in or around London and be able to build a comprehensive knowledge of the local authorities we serve in North London. A key success measure will be you being able to demonstrate that Clarion staff and services are visible and responsive in our communities and working with partners to build and improve our communities. You must have a real passion for social housing and excellent customer service and an ability to develop high performing teams that share your passion and vision, alongside experience as a senior leader with an excellent track record of managing and leading tenancy and neighbourhood management services. You will work alongside four other Regional Directors and sit on the Housing Leadership team. If you have an extensive understanding of relevant legislation and hold an appropriate CIH qualification in housing management, or will commit to work to complete one, then we want to have you on the team. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Closing Date: Tuesday 28th January. This is a hybrid role with a base location at one of our North London offices. Candidates will be expected to work from an office or within our communities at least three days per week. We're one of LinkedIn's Top Companies of 2024! You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Jan 16, 2025
Full time
Salary: £97,414 to £121,767 plus £5k Car Allowance per annum Location: Hybrid, covering North London linked with a London office Hours: 36 hours per week Contract Type: Permanent Clarion Housing Group is the largest not for profit social landlord in the country, providing affordable homes and services to over 350,000 customers across England. Our mission is to transform lives and communities by delivering high-quality, sustainable housing and exceptional customer service. In the Summer of 2023, we embarked on our 'Connect' programme to review the way we work to improve our homes and services and meet the evolving needs of our residents. Our transformation programme will build an organisation fit for the future and set us up to deliver our mission: to provide and maintain homes for those that need them most. We're looking at every aspect of our organisation to deliver an improved experience for everyone who lives in our homes. We're focused on improved housing management, housing people more quickly, improving our handling of customer enquiries, and ensuring frontline workers are more visible. We have an exciting opportunity for a Regional Director of Housing to lead our North London Region with responsibility for our neighbourhood and tenancy management offer to around 28,000 homes across North London. Our North London region stretches across West and East London so you will have a variety of local authorities within your region, each with their own needs. You will be key to designing and delivering our move to a proactive patch-based approach to customer and estate management and community building, ensuring that homes, communal spaces and neighbourhoods are well managed and valued by customers. Reporting to you will be your Regional Housing Leads who lead the relationship with all our local authorities across the region, overseeing our Neighbourhood Managers and Officers. You will also have responsibility for our Regional Operations team that ensure we deliver our services on time and to expected standards for customers. A key expectation of this role is the ability to matrix manage your repairs, estate services, lettings, resident involvement and case management colleagues to ensure that all customers receive their contracted services. To do this you will design and chair a regional neighbourhood forum for internal stakeholders, analysing the performance of your region against key performance indicators and customer satisfaction metrics, bringing together colleagues across Building Safety, Repairs and Asset Management to consider proposals for improvements, growth and rationalisation across your region. As such an ability to build and manage a large budget, analyse performance metrics, and resolve complex issues is a must. Within the Housing Directorate, you will be the technical lead for key contributing parts of our consumer regulation and tenant satisfaction measures and you'll write and deliver a Regional annual plan focused on continuously improving your service offering. You will also need to ensure there is a proactive external stakeholder management strategy for the region which and that you build and maintain relationships with key political and community stakeholders across your region. Your ability to work with politicians, councillors and local authorities as well as influence local politics in your region will form a key criteria for success. To be successful, you'll need to show that you and your teams are visible to our customer so you will need to be based in or around London and be able to build a comprehensive knowledge of the local authorities we serve in North London. A key success measure will be you being able to demonstrate that Clarion staff and services are visible and responsive in our communities and working with partners to build and improve our communities. You must have a real passion for social housing and excellent customer service and an ability to develop high performing teams that share your passion and vision, alongside experience as a senior leader with an excellent track record of managing and leading tenancy and neighbourhood management services. You will work alongside four other Regional Directors and sit on the Housing Leadership team. If you have an extensive understanding of relevant legislation and hold an appropriate CIH qualification in housing management, or will commit to work to complete one, then we want to have you on the team. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Closing Date: Tuesday 28th January. This is a hybrid role with a base location at one of our North London offices. Candidates will be expected to work from an office or within our communities at least three days per week. We're one of LinkedIn's Top Companies of 2024! You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Salary: £97,414 to £121,767 plus £5k Car Allowance per annum Location: Hybrid, covering South London, linked with our offices in Croydon or Merton. Hours: 36 hours per week Contract Type: Permanent Clarion Housing Group is the largest not for profit social landlord in the country, providing affordable homes and services to over 350,000 customers across England. Our mission is to transform lives and communities by delivering high-quality, sustainable housing and exceptional customer service. In the Summer of 2023, we embarked on our 'Connect' programme to review the way we work to improve our homes and services and meet the evolving needs of our residents. Our transformation programme will build an organisation fit for the future and set us up to deliver our mission: to provide and maintain homes for those that need them most. We're looking at every aspect of our organisation to deliver an improved experience for everyone who lives in our homes. We're focused on improved housing management, housing people more quickly, improving our handling of customer enquiries, and ensuring frontline workers are more visible. We've an exciting opportunity for a Regional Director of Housing to lead our South London Region with responsibility for our neighbourhood and tenancy management offer to around 32,000 homes across South London. Our key local authority partners are LB Merton and LB Bromley but we have homes across most South London boroughs. You will be key to designing and delivering our move to a proactive patch-based approach to customer and estate management and community building, ensuring that homes, communal spaces and neighbourhoods are well managed and valued by customers. Reporting to you will be your Regional Housing Leads who lead the relationship with all our local authorities across the region, overseeing our Neighbourhood Managers and Officers as well as our LiveSmart offering for customers over 55's. You will also have responsibility for our Regional Operations team that ensure we deliver our services on time and to expected standards for customers. A key expectation of this role is the ability to matrix manage your repairs, estate services, lettings, resident involvement and case management colleagues to ensure that all customers receive their contracted services. To do this you will design and chair a regional neighbourhood forum for internal stakeholders, analysing the performance of your region against key performance indicators and customer satisfaction metrics, bringing together colleagues across Building Safety, Repairs and Asset Management to consider proposals for improvements, growth and rationalisation across your region. As such an ability to build and manage a large budget, analyse performance metrics, and resolve complex issues is a must. Within the Housing Directorate, you will be the technical lead for key contributing parts of our consumer regulation and tenant satisfaction measures and you'll write and deliver a regional annual plan focused on continuously improving your service offering. You will also need to ensure there is a proactive external stakeholder management strategy for the region which and that you build and maintain relationships with key political and community stakeholders across your region. Your ability to work with politicians, councillors and local authorities as well as influence local politics in your region will form a key criteria for success in this role. To be successful, you'll need to show that you and your teams are visible to our customer so you will need to be based in or around London and be able to build a comprehensive knowledge of the local authorities we serve in South London. A key success measure will be you being able to demonstrate that Clarion staff and services are visible and responsive in our communities and working with partners to build and improve our communities. You must have a real passion for social housing and excellent customer service and an ability to develop high performing teams that share your passion and vision, alongside experience as a senior leader with an excellent track record of managing and leading tenancy and neighbourhood management services. You will work alongside four other Regional Directors and sit on the Housing Leadership team. If you have an extensive understanding of relevant legislation and hold an appropriate CIH qualification in housing management, or will commit to work to complete one within 24 months of starting, then we want to have you on the team. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Candidates will be expected to work from an office or within our communities at least three days per week. Closing Date: Tuesday 28th January 2025 We're one of LinkedIn's Top Companies for 2024 You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Jan 16, 2025
Full time
Salary: £97,414 to £121,767 plus £5k Car Allowance per annum Location: Hybrid, covering South London, linked with our offices in Croydon or Merton. Hours: 36 hours per week Contract Type: Permanent Clarion Housing Group is the largest not for profit social landlord in the country, providing affordable homes and services to over 350,000 customers across England. Our mission is to transform lives and communities by delivering high-quality, sustainable housing and exceptional customer service. In the Summer of 2023, we embarked on our 'Connect' programme to review the way we work to improve our homes and services and meet the evolving needs of our residents. Our transformation programme will build an organisation fit for the future and set us up to deliver our mission: to provide and maintain homes for those that need them most. We're looking at every aspect of our organisation to deliver an improved experience for everyone who lives in our homes. We're focused on improved housing management, housing people more quickly, improving our handling of customer enquiries, and ensuring frontline workers are more visible. We've an exciting opportunity for a Regional Director of Housing to lead our South London Region with responsibility for our neighbourhood and tenancy management offer to around 32,000 homes across South London. Our key local authority partners are LB Merton and LB Bromley but we have homes across most South London boroughs. You will be key to designing and delivering our move to a proactive patch-based approach to customer and estate management and community building, ensuring that homes, communal spaces and neighbourhoods are well managed and valued by customers. Reporting to you will be your Regional Housing Leads who lead the relationship with all our local authorities across the region, overseeing our Neighbourhood Managers and Officers as well as our LiveSmart offering for customers over 55's. You will also have responsibility for our Regional Operations team that ensure we deliver our services on time and to expected standards for customers. A key expectation of this role is the ability to matrix manage your repairs, estate services, lettings, resident involvement and case management colleagues to ensure that all customers receive their contracted services. To do this you will design and chair a regional neighbourhood forum for internal stakeholders, analysing the performance of your region against key performance indicators and customer satisfaction metrics, bringing together colleagues across Building Safety, Repairs and Asset Management to consider proposals for improvements, growth and rationalisation across your region. As such an ability to build and manage a large budget, analyse performance metrics, and resolve complex issues is a must. Within the Housing Directorate, you will be the technical lead for key contributing parts of our consumer regulation and tenant satisfaction measures and you'll write and deliver a regional annual plan focused on continuously improving your service offering. You will also need to ensure there is a proactive external stakeholder management strategy for the region which and that you build and maintain relationships with key political and community stakeholders across your region. Your ability to work with politicians, councillors and local authorities as well as influence local politics in your region will form a key criteria for success in this role. To be successful, you'll need to show that you and your teams are visible to our customer so you will need to be based in or around London and be able to build a comprehensive knowledge of the local authorities we serve in South London. A key success measure will be you being able to demonstrate that Clarion staff and services are visible and responsive in our communities and working with partners to build and improve our communities. You must have a real passion for social housing and excellent customer service and an ability to develop high performing teams that share your passion and vision, alongside experience as a senior leader with an excellent track record of managing and leading tenancy and neighbourhood management services. You will work alongside four other Regional Directors and sit on the Housing Leadership team. If you have an extensive understanding of relevant legislation and hold an appropriate CIH qualification in housing management, or will commit to work to complete one within 24 months of starting, then we want to have you on the team. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Candidates will be expected to work from an office or within our communities at least three days per week. Closing Date: Tuesday 28th January 2025 We're one of LinkedIn's Top Companies for 2024 You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
We're looking for an Assistant Planning Adviser in the Midlands and East of England region. You'd be working on diverse projects in some of the UK's best-loved places, increasing your knowledge and experience in managing policy and development. What it's like to work here You'll be part of the Trust's internal consultancy: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers, you'll be working with others to help make things happen. Your contractual place of work will be the National Trust office at The Roundhouse, in Birmingham. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll provide professional planning advice and support, working with colleagues in the consultancy and at National Trust places throughout the region/country. You'll also work with planners across the Trust, with opportunities for training, professional development and sharing knowledge. You'll be working on all kinds of challenges from major infrastructure projects to the sensitive development of the Trust's historic buildings to help sustain their future, tackle climate change and make them more accessible for everyone. You'll have the chance to get involved with a wide range of planning issues, with a particular focus on conservation. Mentored by a senior planning adviser, you'll be helping many different Trust places with their planning matters and advising on development proposals. You'll also monitor and respond to external planning applications, and consultations on local and neighbourhood plans. You'll engage with officers at local planning authorities and with statutory consultees including Historic England and Natural England. Who we're looking for We'd love to hear from you if you're: knowledgeable about the legislative background to planning and local government experienced in analysing, resolving and preparing positions and advice on planning issues a qualified planner with a Royal Town Planning Institute (RTPI)-accredited degree, or working towards chartered RTPI membership through another recognised route an effective communicator, able to build good working relationships good at listening, building trust and giving a high-quality service to colleagues someone with an eye for detail, good organisational skills and able to work at pace and keep to time a champion of inclusion, who helps support everyone to feel welcome. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 16, 2025
Full time
We're looking for an Assistant Planning Adviser in the Midlands and East of England region. You'd be working on diverse projects in some of the UK's best-loved places, increasing your knowledge and experience in managing policy and development. What it's like to work here You'll be part of the Trust's internal consultancy: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers, you'll be working with others to help make things happen. Your contractual place of work will be the National Trust office at The Roundhouse, in Birmingham. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll provide professional planning advice and support, working with colleagues in the consultancy and at National Trust places throughout the region/country. You'll also work with planners across the Trust, with opportunities for training, professional development and sharing knowledge. You'll be working on all kinds of challenges from major infrastructure projects to the sensitive development of the Trust's historic buildings to help sustain their future, tackle climate change and make them more accessible for everyone. You'll have the chance to get involved with a wide range of planning issues, with a particular focus on conservation. Mentored by a senior planning adviser, you'll be helping many different Trust places with their planning matters and advising on development proposals. You'll also monitor and respond to external planning applications, and consultations on local and neighbourhood plans. You'll engage with officers at local planning authorities and with statutory consultees including Historic England and Natural England. Who we're looking for We'd love to hear from you if you're: knowledgeable about the legislative background to planning and local government experienced in analysing, resolving and preparing positions and advice on planning issues a qualified planner with a Royal Town Planning Institute (RTPI)-accredited degree, or working towards chartered RTPI membership through another recognised route an effective communicator, able to build good working relationships good at listening, building trust and giving a high-quality service to colleagues someone with an eye for detail, good organisational skills and able to work at pace and keep to time a champion of inclusion, who helps support everyone to feel welcome. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Salary: £36,966 to £43,121 per annum (pro rata) Location: London, Corsica Street Hours: 18 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to be based at our London office and to carry out neighbourhood management of properties in the local region. Assisting centrally based teams by completing customer visits, viewing and sign up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. You'll be working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion neighbourhoods are clean and safe. We'll look to develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. We're looking for confident and resilient individuals with a positive mind set. With sound experience in Housing management and customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information. Closing Date: Sunday 26th January 2025 at midnight. In the event that we receive a high volume of applications, we reserve the right to close this advert early. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
Jan 16, 2025
Full time
Salary: £36,966 to £43,121 per annum (pro rata) Location: London, Corsica Street Hours: 18 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to be based at our London office and to carry out neighbourhood management of properties in the local region. Assisting centrally based teams by completing customer visits, viewing and sign up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. You'll be working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion neighbourhoods are clean and safe. We'll look to develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. We're looking for confident and resilient individuals with a positive mind set. With sound experience in Housing management and customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information. Closing Date: Sunday 26th January 2025 at midnight. In the event that we receive a high volume of applications, we reserve the right to close this advert early. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
Salary: £36,966 to £43,121 per annum Location: London, Corsica Street Hours: 36 hours per week Contract Type: 1x Permanent & 1 x Secondment/Fixed term contract for 6 months We're looking for two confident, customer focused Neighbourhood Response Officers to be based at our London office and to carry out neighbourhood management of properties in the local regions. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or alternatively visit our website for more information. To find out more about who we are and what we do, please click here or please visit our website or click 'apply. Closing Date: Sunday 26th January 2025 at midnight In the event that we receive a high volume of applications, we reserve the right to close this advert early. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
Jan 16, 2025
Full time
Salary: £36,966 to £43,121 per annum Location: London, Corsica Street Hours: 36 hours per week Contract Type: 1x Permanent & 1 x Secondment/Fixed term contract for 6 months We're looking for two confident, customer focused Neighbourhood Response Officers to be based at our London office and to carry out neighbourhood management of properties in the local regions. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or alternatively visit our website for more information. To find out more about who we are and what we do, please click here or please visit our website or click 'apply. Closing Date: Sunday 26th January 2025 at midnight In the event that we receive a high volume of applications, we reserve the right to close this advert early. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
Are you passionate about making a positive impact on improving air quality and encouraging sustainable modes of transportation? Hackney Council's Parking Services, a multiple award-winning team recognised for its innovative parking policy solutions and commitment to sustainability, is seeking an experienced and enthusiastic Policy and Projects Officer to join our dynamic team in a hybrid role. Hackney Council's Parking Services leads the way in implementing, managing, and enforcing effective parking controls across the borough. Our team is dedicated to improving air quality and reducing CO emissions by prioritising sustainable travel methods, such as walking, cycling, car sharing, and public transport, over the use of private vehicles. We recognise that parking policy is a key tool councils have to tackle climate change and decrease our dependence on cars. Our efforts have been integral to the success of initiatives like school streets, low-traffic neighbourhoods, and bus gates, which are designed to reduce car journeys, enhance safety, and lower air pollution. We work closely with other Public Realm Services on projects like car clubs, cycle hangars, and the rollout of electric vehicle charging points, all vital steps towards Hackney's 2030 net-zero carbon goals. As a Policy and Projects Officer, you will lead and manage all aspects of projects from conception to delivery. This hybrid role offers the flexibility to work both remotely and from our offices, allowing you to balance work-life commitments while playing a key role in implementing our five-year plan to improve Hackney's air quality and reduce CO emissions. You will oversee the planning, execution, and completion of projects related to sustainable parking and transport initiatives, build effective working relationships with key stakeholders, and contribute to Hackney's vision of a greener future. We are seeking a highly organised individual with strong project management experience, exceptional leadership skills, and a passion for sustainability. You should possess excellent analytical and customer service skills, demonstrate strong negotiation abilities, and be capable of independently managing a complex workload. A proven track record of delivering projects on time and within budget is essential. This role is perfect for someone ready to take on a leadership position in a significant and impactful project while enjoying the flexibility of hybrid working. We offer work-life balance: Standard 36-hour work week (Monday to Friday) with the flexibility of hybrid working; Generous holiday allowance of 28 paid days, rising to 33 days after 5 years, plus bank holidays. Comprehensive staff benefits: Including childcare vouchers, new technology schemes, Cyclescheme, interest-free loans on annual travel cards, and discounts at leisure centres, restaurants, shops, and other local establishments, Excellent pension scheme: Membership of the Local Government Pension Scheme and Professional development. If you are ready to lead innovative projects that make a real difference, we would love to hear from you. For an informal conversation about the role, please call Gossica Anichebe, Policy and Projects Manager on . There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London's most vibrant and diverse boroughs. It's one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities. If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge, and experience. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form. This application process replaces a supporting statement. Closing date for applications : 05 February 2025 (22:59). Interview date : w/c 17 February 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Jan 16, 2025
Full time
Are you passionate about making a positive impact on improving air quality and encouraging sustainable modes of transportation? Hackney Council's Parking Services, a multiple award-winning team recognised for its innovative parking policy solutions and commitment to sustainability, is seeking an experienced and enthusiastic Policy and Projects Officer to join our dynamic team in a hybrid role. Hackney Council's Parking Services leads the way in implementing, managing, and enforcing effective parking controls across the borough. Our team is dedicated to improving air quality and reducing CO emissions by prioritising sustainable travel methods, such as walking, cycling, car sharing, and public transport, over the use of private vehicles. We recognise that parking policy is a key tool councils have to tackle climate change and decrease our dependence on cars. Our efforts have been integral to the success of initiatives like school streets, low-traffic neighbourhoods, and bus gates, which are designed to reduce car journeys, enhance safety, and lower air pollution. We work closely with other Public Realm Services on projects like car clubs, cycle hangars, and the rollout of electric vehicle charging points, all vital steps towards Hackney's 2030 net-zero carbon goals. As a Policy and Projects Officer, you will lead and manage all aspects of projects from conception to delivery. This hybrid role offers the flexibility to work both remotely and from our offices, allowing you to balance work-life commitments while playing a key role in implementing our five-year plan to improve Hackney's air quality and reduce CO emissions. You will oversee the planning, execution, and completion of projects related to sustainable parking and transport initiatives, build effective working relationships with key stakeholders, and contribute to Hackney's vision of a greener future. We are seeking a highly organised individual with strong project management experience, exceptional leadership skills, and a passion for sustainability. You should possess excellent analytical and customer service skills, demonstrate strong negotiation abilities, and be capable of independently managing a complex workload. A proven track record of delivering projects on time and within budget is essential. This role is perfect for someone ready to take on a leadership position in a significant and impactful project while enjoying the flexibility of hybrid working. We offer work-life balance: Standard 36-hour work week (Monday to Friday) with the flexibility of hybrid working; Generous holiday allowance of 28 paid days, rising to 33 days after 5 years, plus bank holidays. Comprehensive staff benefits: Including childcare vouchers, new technology schemes, Cyclescheme, interest-free loans on annual travel cards, and discounts at leisure centres, restaurants, shops, and other local establishments, Excellent pension scheme: Membership of the Local Government Pension Scheme and Professional development. If you are ready to lead innovative projects that make a real difference, we would love to hear from you. For an informal conversation about the role, please call Gossica Anichebe, Policy and Projects Manager on . There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London's most vibrant and diverse boroughs. It's one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities. If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below. The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs. When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge, and experience. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form. This application process replaces a supporting statement. Closing date for applications : 05 February 2025 (22:59). Interview date : w/c 17 February 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
About the programme Every neighbourhood needs a leader to support and strengthen their community. As a neighbourhood police officer, you can stop crime before it happens. You can build a better tomorrow. Our two-year programme is designed to develop your leadership and problem-solving skills to reduce crime and anti-social behaviour. We will teach you everything you need to know about working with communities and local partners, to proactively identify issues and build trust and confidence in policing. Your salary is paid from day one when you start our training academy. You will then spend two years embedded in a neighbourhood. This will give you the opportunity to become a visible leader in the community, engage with partners to support and safeguard the vulnerable and prevent those at risk of offending. Our programme prepares you to make a positive change and stop crime before it happens. There is no greater feeling than seeing the work you do impact someone's life for the better. We are looking for talented graduates from all degree disciplines. For your ambitions, career goals, promotions. For every brave new idea and the lives you'll change. Become a neighbourhood police officer. Training and development Our award-winning training sets the foundation for a successful and transformative career in policing. Throughout the Police Now training academy, you'll have access to a Performance and Development Coach who will support you to navigate a new career and maximise your potential. You'll also have the opportunity to apply for a secondment during the second year of the programme, which is a unique opportunity to develop skills and gain valuable experience working with external partners. Career progression Once you successfully complete the programme, you will be a fully warranted neighbourhood police officer with a permanent role in policing. You'll also join our Police Now alumni network. Many of our graduates have been promoted after completing the programme or have taken the opportunity to explore other areas of policing such as Counter Terrorism, Firearms or Investigations. Eligibility To apply for this programme, you must: be over 17 years of age or older on application, (and 18 by the time of appointment) be a British citizen, a citizen of a country that is a member of the European Economic Area or Switzerland, or a Commonwealth citizen or foreign national who is resident in the UK and has settled status or leave to remain and work without restrictions have been resident in the UK for the past three years (some exemptions allowed) not currently be registered as bankrupt (or have bankruptcy debts that have been discharged within the past three years) not have existing county court judgements outstanding against you not be a current or previous member of a proscribed terrorist organisation or group not plan to take an active role in politics once in role (this does not include voting, but would include canvassing for a political party) be competent in written and spoken English and numeracy hold at least one UK level 3 qualification in any subject, or non-UK equivalent hold a first, 2:1 or 2.2 in any undergraduate degree from a UK university (or equivalent from a non-UK university) and have completed all education by the programme start date of July 2025, this includes part time or distance learning have not undertaken the College of Policing-licensed pre-join degree in Professional Policing Practice have not previously attested, trained or been employed as a police constable in the UK Rewards and benefits Salary Your salary will commence on day one of your training academy. You will receive a starting salary of £29,907 - £38,269, depending on location. Your salary will increase each year up to over £48,000 within seven years. Leave You'll start with 22 days per year (on top of public holidays), rising to 30 days depending on your length of service. You can also expect other forms of leave including adoption, maternity and paternity. Work-life balance This is not your typical 9-5. Police officers work varied shift patterns which gives them flexibility and freedom to maximise their time outside of work. Different to your typical working week, you'll often receive several days off in a row. It may take some time to adapt to shift pattern working, but once you do, you may find that the flexibility of the schedule allows you to better balance work and home life. Pension You'll automatically be enrolled as a member of the Police Pension Scheme 2015, which awards police officers for their dedication and service to the public. It offers a generous and secure retirement package, providing officers with financial stability and peace of mind. Financial services discounts There are various partner organisations who work alongside the police to offer a variety of financial services including saving, investment and protection products, as well as discounts and subsidies. Many major high street stores, retail outlets and other national organisations offer discounts and special deals to police officers. Most police forces also provide access to a number of subsidised leisure and sporting activities. Application process Online application. This is where you'll provide details, so we can see if you meet our eligibility requirements. It's also a chance for you to make us aware of any adjustments you may need during the process. Immersive assessment. If you are eligible for the programme, you'll be invited to complete an immersive assessment where you will experience a number of scenarios which will bring neighbourhood policing to life. Assessment centre. If you pass the immersive assessment, you'll be invited to a digital assessment centre and offered dates to choose from. This is an opportunity for you to demonstrate your motivations for joining the programme and gain further insight into the role. Conditional offer. If successful at assessment centre, you'll receive a conditional offer and be allocated a dedicated Recruitment Officer. They will be there throughout your onboarding journey and assist you with your pre-employment checks including: fitness test, BMI, medical, references and vetting. Your final offer will be dependent on you passing all these checks.
Jan 16, 2025
Full time
About the programme Every neighbourhood needs a leader to support and strengthen their community. As a neighbourhood police officer, you can stop crime before it happens. You can build a better tomorrow. Our two-year programme is designed to develop your leadership and problem-solving skills to reduce crime and anti-social behaviour. We will teach you everything you need to know about working with communities and local partners, to proactively identify issues and build trust and confidence in policing. Your salary is paid from day one when you start our training academy. You will then spend two years embedded in a neighbourhood. This will give you the opportunity to become a visible leader in the community, engage with partners to support and safeguard the vulnerable and prevent those at risk of offending. Our programme prepares you to make a positive change and stop crime before it happens. There is no greater feeling than seeing the work you do impact someone's life for the better. We are looking for talented graduates from all degree disciplines. For your ambitions, career goals, promotions. For every brave new idea and the lives you'll change. Become a neighbourhood police officer. Training and development Our award-winning training sets the foundation for a successful and transformative career in policing. Throughout the Police Now training academy, you'll have access to a Performance and Development Coach who will support you to navigate a new career and maximise your potential. You'll also have the opportunity to apply for a secondment during the second year of the programme, which is a unique opportunity to develop skills and gain valuable experience working with external partners. Career progression Once you successfully complete the programme, you will be a fully warranted neighbourhood police officer with a permanent role in policing. You'll also join our Police Now alumni network. Many of our graduates have been promoted after completing the programme or have taken the opportunity to explore other areas of policing such as Counter Terrorism, Firearms or Investigations. Eligibility To apply for this programme, you must: be over 17 years of age or older on application, (and 18 by the time of appointment) be a British citizen, a citizen of a country that is a member of the European Economic Area or Switzerland, or a Commonwealth citizen or foreign national who is resident in the UK and has settled status or leave to remain and work without restrictions have been resident in the UK for the past three years (some exemptions allowed) not currently be registered as bankrupt (or have bankruptcy debts that have been discharged within the past three years) not have existing county court judgements outstanding against you not be a current or previous member of a proscribed terrorist organisation or group not plan to take an active role in politics once in role (this does not include voting, but would include canvassing for a political party) be competent in written and spoken English and numeracy hold at least one UK level 3 qualification in any subject, or non-UK equivalent hold a first, 2:1 or 2.2 in any undergraduate degree from a UK university (or equivalent from a non-UK university) and have completed all education by the programme start date of July 2025, this includes part time or distance learning have not undertaken the College of Policing-licensed pre-join degree in Professional Policing Practice have not previously attested, trained or been employed as a police constable in the UK Rewards and benefits Salary Your salary will commence on day one of your training academy. You will receive a starting salary of £29,907 - £38,269, depending on location. Your salary will increase each year up to over £48,000 within seven years. Leave You'll start with 22 days per year (on top of public holidays), rising to 30 days depending on your length of service. You can also expect other forms of leave including adoption, maternity and paternity. Work-life balance This is not your typical 9-5. Police officers work varied shift patterns which gives them flexibility and freedom to maximise their time outside of work. Different to your typical working week, you'll often receive several days off in a row. It may take some time to adapt to shift pattern working, but once you do, you may find that the flexibility of the schedule allows you to better balance work and home life. Pension You'll automatically be enrolled as a member of the Police Pension Scheme 2015, which awards police officers for their dedication and service to the public. It offers a generous and secure retirement package, providing officers with financial stability and peace of mind. Financial services discounts There are various partner organisations who work alongside the police to offer a variety of financial services including saving, investment and protection products, as well as discounts and subsidies. Many major high street stores, retail outlets and other national organisations offer discounts and special deals to police officers. Most police forces also provide access to a number of subsidised leisure and sporting activities. Application process Online application. This is where you'll provide details, so we can see if you meet our eligibility requirements. It's also a chance for you to make us aware of any adjustments you may need during the process. Immersive assessment. If you are eligible for the programme, you'll be invited to complete an immersive assessment where you will experience a number of scenarios which will bring neighbourhood policing to life. Assessment centre. If you pass the immersive assessment, you'll be invited to a digital assessment centre and offered dates to choose from. This is an opportunity for you to demonstrate your motivations for joining the programme and gain further insight into the role. Conditional offer. If successful at assessment centre, you'll receive a conditional offer and be allocated a dedicated Recruitment Officer. They will be there throughout your onboarding journey and assist you with your pre-employment checks including: fitness test, BMI, medical, references and vetting. Your final offer will be dependent on you passing all these checks.
We are currently recruiting for a nice opportunity as my clients Neighbourhood Response Officer on an ongoing temporary basis initially. This opportunity will be based in South London (hybrid working) and is paying £19.75 PAYE / £24.51 Umbrella. The ideal candidate will have experience and be comfortable with the following: Develop and deliver neighbourhood plans and local offers. Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work. Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers. Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate. Liaise with other departments on neighbourhood improvements and services Visit customers in breach of their tenancy or lease agreement where tasked to do so Visit customers who may require additional support and assess whether they require on going tenancy sustainment. Conduct viewings and sign ups or tenancy assignments. Attend court to represent and/or provide witness statements as required Conduct evictions and attend stay hearings. Checks on property condition as required for the purpose of mutual exchange, during the tenants notice period or planned visits. Assist with major incidents and the decanting of tenants If you are interested in this role and would like more information, please apply or get it touch!
Jan 16, 2025
Full time
We are currently recruiting for a nice opportunity as my clients Neighbourhood Response Officer on an ongoing temporary basis initially. This opportunity will be based in South London (hybrid working) and is paying £19.75 PAYE / £24.51 Umbrella. The ideal candidate will have experience and be comfortable with the following: Develop and deliver neighbourhood plans and local offers. Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work. Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers. Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate. Liaise with other departments on neighbourhood improvements and services Visit customers in breach of their tenancy or lease agreement where tasked to do so Visit customers who may require additional support and assess whether they require on going tenancy sustainment. Conduct viewings and sign ups or tenancy assignments. Attend court to represent and/or provide witness statements as required Conduct evictions and attend stay hearings. Checks on property condition as required for the purpose of mutual exchange, during the tenants notice period or planned visits. Assist with major incidents and the decanting of tenants If you are interested in this role and would like more information, please apply or get it touch!
We are currently recruiting for a nice temporary opportunity within the Neighbourhood Services Team as my clients Neighbourhood Officer. Our client is a large (recently amalgamated) Housing Group based in Wembley, London - role pays the hourly equivalent to £42,317 per annum. Role Purpose: To provide effective and flexible neighbourhood management services to our customers to help build a community they are proud to live in. With a risk-based approach you will manage a portfolio of mixed / leasehold tenure properties, dealing with all aspects of tenancy management and working collaboratively with our Estates Team to ensure the highest standards are maintained. Duties include but are not limited to: Provide effective customer facing neighbourhood management services to tenants and leaseholders on Mixed / leasehold tenure schemes in line with policies and procedures. Work in collaboration with development team colleagues on new development projects. Attend project site meetings to ensure there is effective record keeping of all potential management issues on new developments recording all current information within scheme management plans and scheme overviews. Excellent record keeping on housing management systems to ensure effective case management is maintained providing a timely and customer focussed response. Working with the service charge team validate service charge budgets. Provide advice, support and information to customers on leasehold and tenant service charges as required. Investigate and respond to stage 1 complaints and Members Enquiries. Ensure managing agents provide appropriate level and quality of services to residents working closely with leasehold specialist and service charge teams. Identify appropriate solutions to tackle ASB. Contribute to the development of a multi-agency approach to resolve conflict and prevent incidents of ASB. Instigate legal action as required, gather evidence and present at court. Ensure effective tenancy management through timely mutual exchange requests, successions and assignments. Carry out pre-void property inspections and tenancy audits as requested To make timely external and appropriate referrals to statutory bodies and other agencies as needed and work in partnership to address safeguarding. To maintain accurate and up to date confidential records as required. Ensure that Fire risk assessment visits are carried out on a weekly basis. Effective CCTV management in line with Data Protection legislation requirements. gathering Other housing management functions such as estate inspections, enforcement of parking, requests for additional keys and fobs in line with policies and procedures. You'll be great for this role if you have: CIH Housing Level 3 qualification - or a willingness to undertake a relevant qualification Knowledge and experience of managing and resolving ASB and tenancy management casework Experience of delivering effective neighbourhood / leasehold management services A good standard of education commensurate to the level of the job and the knowledge and skills required Understanding of housing law and organisational policies and procedures (E) Accurate record keeping skills and experience of using housing management systems (E) Excellent customer focus and a genuine desire to achieve high levels of service in all areas of responsibility Strong communication skills via a range of medium to internal and external stakeholders Excellent administrative and organisational skills to manage a diverse workload and ensure effective management of allocated area Ability to prioritise and manage own workload, time and travel in order to meet required deadlines Good problem solving skills If this opportunity is of interest to you, please apply today for further details.
Jan 16, 2025
Full time
We are currently recruiting for a nice temporary opportunity within the Neighbourhood Services Team as my clients Neighbourhood Officer. Our client is a large (recently amalgamated) Housing Group based in Wembley, London - role pays the hourly equivalent to £42,317 per annum. Role Purpose: To provide effective and flexible neighbourhood management services to our customers to help build a community they are proud to live in. With a risk-based approach you will manage a portfolio of mixed / leasehold tenure properties, dealing with all aspects of tenancy management and working collaboratively with our Estates Team to ensure the highest standards are maintained. Duties include but are not limited to: Provide effective customer facing neighbourhood management services to tenants and leaseholders on Mixed / leasehold tenure schemes in line with policies and procedures. Work in collaboration with development team colleagues on new development projects. Attend project site meetings to ensure there is effective record keeping of all potential management issues on new developments recording all current information within scheme management plans and scheme overviews. Excellent record keeping on housing management systems to ensure effective case management is maintained providing a timely and customer focussed response. Working with the service charge team validate service charge budgets. Provide advice, support and information to customers on leasehold and tenant service charges as required. Investigate and respond to stage 1 complaints and Members Enquiries. Ensure managing agents provide appropriate level and quality of services to residents working closely with leasehold specialist and service charge teams. Identify appropriate solutions to tackle ASB. Contribute to the development of a multi-agency approach to resolve conflict and prevent incidents of ASB. Instigate legal action as required, gather evidence and present at court. Ensure effective tenancy management through timely mutual exchange requests, successions and assignments. Carry out pre-void property inspections and tenancy audits as requested To make timely external and appropriate referrals to statutory bodies and other agencies as needed and work in partnership to address safeguarding. To maintain accurate and up to date confidential records as required. Ensure that Fire risk assessment visits are carried out on a weekly basis. Effective CCTV management in line with Data Protection legislation requirements. gathering Other housing management functions such as estate inspections, enforcement of parking, requests for additional keys and fobs in line with policies and procedures. You'll be great for this role if you have: CIH Housing Level 3 qualification - or a willingness to undertake a relevant qualification Knowledge and experience of managing and resolving ASB and tenancy management casework Experience of delivering effective neighbourhood / leasehold management services A good standard of education commensurate to the level of the job and the knowledge and skills required Understanding of housing law and organisational policies and procedures (E) Accurate record keeping skills and experience of using housing management systems (E) Excellent customer focus and a genuine desire to achieve high levels of service in all areas of responsibility Strong communication skills via a range of medium to internal and external stakeholders Excellent administrative and organisational skills to manage a diverse workload and ensure effective management of allocated area Ability to prioritise and manage own workload, time and travel in order to meet required deadlines Good problem solving skills If this opportunity is of interest to you, please apply today for further details.
Salary Basis: Per annum Leave Entitlement: 32 days Application Deadline: 31/01/2025, 23:55 Anticipated Interview Date(s): Week commencing 3rd February 2025 About the Borough: In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ. Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family. Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There's also an extensive road network which provides close and easy access to the M25 and M23. About the Role and our Ideal Candidate: Adult Social Care at the London Borough of Sutton is on a transformation journey to improve outcomes for our residents and carers and address the rising demand for our services. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career. This is an exciting opportunity for two inspirational leaders to join our Senior Management team as the Head of Service for the Localities Team and Head of Service for our Adult First Contact and Safeguarding Service. As Head of Service, you will also provide strategic guidance across a range of disciplines including the ongoing care and support for older people, carers, disabled people and people with mental health related needs. We are committed to developing an inclusive and diverse team of social care professionals that empower adults in our community to live a fulfilled life, strength based and independent life. These are demanding and prestigious roles in which you will hold lead operational responsibility for the service area to ensure the statutory responsibilities of the Council for the Care Act, Mental Capacity Act, and other legislative requirements are appropriately managed including joint responsibilities with external agencies. You will also have the opportunity to contribute to lead strategic areas in the service. You will provide leadership, management and professional advice on all aspects of family support and care planning in line with the legislation and standards governed by the Care Quality Commission. Our Ideal Candidate: This role is also extremely rewarding. You must be able to manage conflicting priorities and complex situations. Your expertise should include significant experience in leading and managing a multi-disciplinary team which includes social workers, team managers, occupational therapists and enabling independent officers, combined with the experience of building productive partnerships with key stakeholders. In addition, we would expect you to hold: Substantial experience as a team manager in the delivery of adult social care services as a social care professional within a large and complex organisation. Experience of management of safeguarding adults. Up to date knowledge and understanding of current affairs influencing local government, the social care sector and the NHS. Experience of leading and managing multi-disciplinary teams through organisational and cultural change and delivering outcomes that require collaborative approaches. Knowledge of financial and budgetary management. Be an extraordinary leader with a track record of strengthening the delivery of effective and sustainable social care services. About Us: Our vision encapsulates a community-based approach, with a commitment to improving the quality of life, safety and well-being of the people we serve. Locality Teams: There are four Locality teams currently in place, aligned to the four Primary Care Network (PCN) footprint - Wallington, Carshalton, Sutton & Cheam. These services are for older people, people with physical and sensory disabilities and people with mental health related needs. Locality teams bring Social Workers together with NHS colleagues, supporting holistic, integrated working. Adult First Contact Centre: We have introduced a new Adults First Contact Service that is focused on improving access and the experience of the resident. The team will focus on the person's strength and abilities, screening to see if the person has safeguarding, deprivation of liberty safeguards or Care Act eligibility. We also have a well-established DoLS team of Best Interest Assessors (BIAs) undertaking assessments on behalf of the Borough, leading to Standard Deprivations of Liberty under the Mental Capacity Act. Our ambition is also to provide information and advice that supports our residents' independence. Our Offer To You: As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work-life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply). Flexi-time (Please note, this applies to roles at grades 1-9 only). Three volunteering days per year in Sutton. Comprehensive learning and development programme. Local and national discounts for shopping, eating out and leisure activities. Interest free season ticket loans. Local Government Pension Scheme. Car parking scheme. Bicycle loan facilities and cycle to work scheme. Zip car scheme. Free eye tests and contribution towards glasses. Confidential wellbeing and counselling support. Subsidised gym membership. Application Process: Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. To support our diversity agenda and reduce the risk of bias in our recruitment activities, our shortlisting process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and shortlist applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information: We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen here. We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. . click apply for full job details
Jan 14, 2025
Full time
Salary Basis: Per annum Leave Entitlement: 32 days Application Deadline: 31/01/2025, 23:55 Anticipated Interview Date(s): Week commencing 3rd February 2025 About the Borough: In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ. Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family. Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There's also an extensive road network which provides close and easy access to the M25 and M23. About the Role and our Ideal Candidate: Adult Social Care at the London Borough of Sutton is on a transformation journey to improve outcomes for our residents and carers and address the rising demand for our services. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career. This is an exciting opportunity for two inspirational leaders to join our Senior Management team as the Head of Service for the Localities Team and Head of Service for our Adult First Contact and Safeguarding Service. As Head of Service, you will also provide strategic guidance across a range of disciplines including the ongoing care and support for older people, carers, disabled people and people with mental health related needs. We are committed to developing an inclusive and diverse team of social care professionals that empower adults in our community to live a fulfilled life, strength based and independent life. These are demanding and prestigious roles in which you will hold lead operational responsibility for the service area to ensure the statutory responsibilities of the Council for the Care Act, Mental Capacity Act, and other legislative requirements are appropriately managed including joint responsibilities with external agencies. You will also have the opportunity to contribute to lead strategic areas in the service. You will provide leadership, management and professional advice on all aspects of family support and care planning in line with the legislation and standards governed by the Care Quality Commission. Our Ideal Candidate: This role is also extremely rewarding. You must be able to manage conflicting priorities and complex situations. Your expertise should include significant experience in leading and managing a multi-disciplinary team which includes social workers, team managers, occupational therapists and enabling independent officers, combined with the experience of building productive partnerships with key stakeholders. In addition, we would expect you to hold: Substantial experience as a team manager in the delivery of adult social care services as a social care professional within a large and complex organisation. Experience of management of safeguarding adults. Up to date knowledge and understanding of current affairs influencing local government, the social care sector and the NHS. Experience of leading and managing multi-disciplinary teams through organisational and cultural change and delivering outcomes that require collaborative approaches. Knowledge of financial and budgetary management. Be an extraordinary leader with a track record of strengthening the delivery of effective and sustainable social care services. About Us: Our vision encapsulates a community-based approach, with a commitment to improving the quality of life, safety and well-being of the people we serve. Locality Teams: There are four Locality teams currently in place, aligned to the four Primary Care Network (PCN) footprint - Wallington, Carshalton, Sutton & Cheam. These services are for older people, people with physical and sensory disabilities and people with mental health related needs. Locality teams bring Social Workers together with NHS colleagues, supporting holistic, integrated working. Adult First Contact Centre: We have introduced a new Adults First Contact Service that is focused on improving access and the experience of the resident. The team will focus on the person's strength and abilities, screening to see if the person has safeguarding, deprivation of liberty safeguards or Care Act eligibility. We also have a well-established DoLS team of Best Interest Assessors (BIAs) undertaking assessments on behalf of the Borough, leading to Standard Deprivations of Liberty under the Mental Capacity Act. Our ambition is also to provide information and advice that supports our residents' independence. Our Offer To You: As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work-life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply). Flexi-time (Please note, this applies to roles at grades 1-9 only). Three volunteering days per year in Sutton. Comprehensive learning and development programme. Local and national discounts for shopping, eating out and leisure activities. Interest free season ticket loans. Local Government Pension Scheme. Car parking scheme. Bicycle loan facilities and cycle to work scheme. Zip car scheme. Free eye tests and contribution towards glasses. Confidential wellbeing and counselling support. Subsidised gym membership. Application Process: Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. To support our diversity agenda and reduce the risk of bias in our recruitment activities, our shortlisting process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and shortlist applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information: We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen here. We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. . click apply for full job details
NHS Leicester, Leicestershire and Rutland Integrated Care Board Due to the retirement of the existing postholder, Leicester, Leicestershire and Rutland Integrated Care Board are looking for their next Chief Strategy Officer. This is a Board level role responsible for the development of the long-term plan for the organisation and system, along with the yearly operational plan. These plans should be rooted in a population health management approach and address health inequalities. The postholder will also be responsible for strategic commissioning, ensuring that services commissioned meet the strategy set, required outcomes, and maintain a focus on quality and improvement. The postholder will work with providers to develop collaboratives and partnerships, lead strategic estates and BI functions, and support strategic development at place and neighbourhood levels. We are looking for an experienced senior leader with board level experience in leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment. You must be able to challenge thinking and bring ideas together, with excellent communication and partnership skills that enable effective collaboration across the system. Main Duties of the Job For the main duties of the LLR ICB Chief Strategy Officer job, please see the attached Job Description. About Us LLR ICB works with partners across the newly formed integrated care system. We tackle inequalities in health and aim to improve the health, wellbeing, and experience of local people, while also providing value for money. We have a significant opportunity for a radical overhaul in the design and delivery of health and social care services in LLR, with a clear purpose to collaborate for our population to lead healthy, fulfilling lives. We serve a large and diverse population, from some of the poorest areas of the country to some of the most affluent. LLR has a population of over 1.1 million, with approximately 360,000 people living in the city of Leicester and 40,000 in the county of Rutland. Collaborating with our partners in the NHS, council, voluntary, community, and social enterprise sectors, we recognize the need to work differently and have established ambitious expectations for reducing health inequalities. We are an award-winning ICB, recognized by NHS England as the most inclusive integrated care system for our work to improve equality and diversity. We aim to attract candidates from the broadest pool, including Black, Asian, and minority ethnic communities, individuals from the lesbian, gay, bisexual, and transgender (LGBT+) communities, and those with lived experience of disability or a long-term condition. Job Responsibilities For a detailed job description and main responsibilities of the Chief Strategy Officer position, please see the attached job description. Person Specification Knowledge and Experience In-depth expert knowledge acquired over a significant period in strategy formulation, leadership, service improvement, and resource management. Knowledge and experience of good governance practices and providing assurance to board members. Proven board level experience in leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment within the NHS or a local authority. Experience of liaising and working with government departments on healthcare issues at a senior level. Experience of leading and managing a director-level department in healthcare or the public sector. Equality, Diversity, and Inclusion Understanding of the importance of diversity and inclusion in delivering our role in the health and care system. Education, Training, and Qualifications Educated to a doctorate level or equivalent experience of working at a senior level in a specialist area. Formal management qualification and/or proven significant leadership experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 13, 2025
Full time
NHS Leicester, Leicestershire and Rutland Integrated Care Board Due to the retirement of the existing postholder, Leicester, Leicestershire and Rutland Integrated Care Board are looking for their next Chief Strategy Officer. This is a Board level role responsible for the development of the long-term plan for the organisation and system, along with the yearly operational plan. These plans should be rooted in a population health management approach and address health inequalities. The postholder will also be responsible for strategic commissioning, ensuring that services commissioned meet the strategy set, required outcomes, and maintain a focus on quality and improvement. The postholder will work with providers to develop collaboratives and partnerships, lead strategic estates and BI functions, and support strategic development at place and neighbourhood levels. We are looking for an experienced senior leader with board level experience in leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment. You must be able to challenge thinking and bring ideas together, with excellent communication and partnership skills that enable effective collaboration across the system. Main Duties of the Job For the main duties of the LLR ICB Chief Strategy Officer job, please see the attached Job Description. About Us LLR ICB works with partners across the newly formed integrated care system. We tackle inequalities in health and aim to improve the health, wellbeing, and experience of local people, while also providing value for money. We have a significant opportunity for a radical overhaul in the design and delivery of health and social care services in LLR, with a clear purpose to collaborate for our population to lead healthy, fulfilling lives. We serve a large and diverse population, from some of the poorest areas of the country to some of the most affluent. LLR has a population of over 1.1 million, with approximately 360,000 people living in the city of Leicester and 40,000 in the county of Rutland. Collaborating with our partners in the NHS, council, voluntary, community, and social enterprise sectors, we recognize the need to work differently and have established ambitious expectations for reducing health inequalities. We are an award-winning ICB, recognized by NHS England as the most inclusive integrated care system for our work to improve equality and diversity. We aim to attract candidates from the broadest pool, including Black, Asian, and minority ethnic communities, individuals from the lesbian, gay, bisexual, and transgender (LGBT+) communities, and those with lived experience of disability or a long-term condition. Job Responsibilities For a detailed job description and main responsibilities of the Chief Strategy Officer position, please see the attached job description. Person Specification Knowledge and Experience In-depth expert knowledge acquired over a significant period in strategy formulation, leadership, service improvement, and resource management. Knowledge and experience of good governance practices and providing assurance to board members. Proven board level experience in leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment within the NHS or a local authority. Experience of liaising and working with government departments on healthcare issues at a senior level. Experience of leading and managing a director-level department in healthcare or the public sector. Equality, Diversity, and Inclusion Understanding of the importance of diversity and inclusion in delivering our role in the health and care system. Education, Training, and Qualifications Educated to a doctorate level or equivalent experience of working at a senior level in a specialist area. Formal management qualification and/or proven significant leadership experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Do you have a background within Customer Service, ideally face to face within a Construction/Housing environment? We have a position available to join a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Resident Liaison Officer to join them on a permanent basis This is to work on a variety of internal refurbishment schemes, or decarbonisation schemes. As a Resident Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Feb 01, 2024
Full time
Do you have a background within Customer Service, ideally face to face within a Construction/Housing environment? We have a position available to join a well established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Resident Liaison Officer to join them on a permanent basis This is to work on a variety of internal refurbishment schemes, or decarbonisation schemes. As a Resident Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
We are actively looking for a Neighbourhood Officer to join a housing association in the Surrey area on a 4-6 Month Contract in return you will receive Hybrid working and Flexible working Hours As the Neighbourhood Officer: You will be managing a Patch in Surrey. Ensure tenants are aware of their rights and responsibilities Review and update patch profiles Attend community safety projects and othe click apply for full job details
Feb 01, 2024
Contractor
We are actively looking for a Neighbourhood Officer to join a housing association in the Surrey area on a 4-6 Month Contract in return you will receive Hybrid working and Flexible working Hours As the Neighbourhood Officer: You will be managing a Patch in Surrey. Ensure tenants are aware of their rights and responsibilities Review and update patch profiles Attend community safety projects and othe click apply for full job details
We have been retained by our client to recruit a Neighbourhood Officer on a contract basis. This is an immediate start, pending compliance. Candidates will undertake the full specification of the role and be responsible for visiting properties and tenants in the area of Bromford and Hodge Hill. The role will be based in Tyseley, therefore a driving licence and transport will be necessary click apply for full job details
Feb 01, 2024
Contractor
We have been retained by our client to recruit a Neighbourhood Officer on a contract basis. This is an immediate start, pending compliance. Candidates will undertake the full specification of the role and be responsible for visiting properties and tenants in the area of Bromford and Hodge Hill. The role will be based in Tyseley, therefore a driving licence and transport will be necessary click apply for full job details
We have been retained by our client to recruit a Neighbourhood Officer on a contract basis. This is an immediate start, pending compliance. Candidates will undertake the full specification of the role and be responsible for visiting properties and tenants in the area of Bromford and Hodge Hill. The role will be based in Tyseley, therefore a driving licence and transport will be necessary click apply for full job details
Dec 05, 2023
Contractor
We have been retained by our client to recruit a Neighbourhood Officer on a contract basis. This is an immediate start, pending compliance. Candidates will undertake the full specification of the role and be responsible for visiting properties and tenants in the area of Bromford and Hodge Hill. The role will be based in Tyseley, therefore a driving licence and transport will be necessary click apply for full job details
Tenancy Sustainment Officer Venn Group are recruiting for a Tenancy Sustainment Officer for a reputable Housing Association to join their teamon a permanent basis. The post holder will provide effective tenancy management across a geographical patch, ensuring that all housing management functions are completed to a high standard. They will provide a valuable service to the community and ensure that tenants and families supported through challenging situations. Reference: J63225 Location: Gloucestershire Length: 6 months + (Monday - Friday) Per Annum: £16.50 via Umbrella Day to Day Duties: Manage all housing management functions: (Voids and Lettings, Rent and Service Charge Arrears, ASB and tenancy breaches, Health and Safety and Fire checks, and Repairs and Maintenance) Conduct compliance checks by their due date; recording and certifying them appropriately Facilitate access to properties and facilities for contractors and repairs teams Maintain a property inventory and replenish any items as required Confirm that properties are ready to let as soon as possible after Voids are processed Report and escalate incidents, accidents, and untoward events accordingly Report safeguarding concerns to local authorities were appropriate Monitor and review CCTV footage to manage any ASBs and specific or untoward events Review maintenance works carried out in properties, confirm completion, and report any quality issues to the Neighbourhood Manager To assist the Neighbourhood Manager in preparing a case for Court in relation to tenancy breach Act as the main point of contact and promote positive relationships for the local community Collect rents and service charges and respond appropriately to any arrears Support service users to complete Housing Benefit claims during sign ups and after changes to their tenancy and financial circumstance Relay any tenancy related information or concerns to the Neighbourhood Manager and Neighbourhood team Essential Skills: Good housing management experience Access to a car To be considered for this position and for further information on this and other roles please send an updated CV to or call Paulo Davis on . Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Dec 19, 2022
Full time
Tenancy Sustainment Officer Venn Group are recruiting for a Tenancy Sustainment Officer for a reputable Housing Association to join their teamon a permanent basis. The post holder will provide effective tenancy management across a geographical patch, ensuring that all housing management functions are completed to a high standard. They will provide a valuable service to the community and ensure that tenants and families supported through challenging situations. Reference: J63225 Location: Gloucestershire Length: 6 months + (Monday - Friday) Per Annum: £16.50 via Umbrella Day to Day Duties: Manage all housing management functions: (Voids and Lettings, Rent and Service Charge Arrears, ASB and tenancy breaches, Health and Safety and Fire checks, and Repairs and Maintenance) Conduct compliance checks by their due date; recording and certifying them appropriately Facilitate access to properties and facilities for contractors and repairs teams Maintain a property inventory and replenish any items as required Confirm that properties are ready to let as soon as possible after Voids are processed Report and escalate incidents, accidents, and untoward events accordingly Report safeguarding concerns to local authorities were appropriate Monitor and review CCTV footage to manage any ASBs and specific or untoward events Review maintenance works carried out in properties, confirm completion, and report any quality issues to the Neighbourhood Manager To assist the Neighbourhood Manager in preparing a case for Court in relation to tenancy breach Act as the main point of contact and promote positive relationships for the local community Collect rents and service charges and respond appropriately to any arrears Support service users to complete Housing Benefit claims during sign ups and after changes to their tenancy and financial circumstance Relay any tenancy related information or concerns to the Neighbourhood Manager and Neighbourhood team Essential Skills: Good housing management experience Access to a car To be considered for this position and for further information on this and other roles please send an updated CV to or call Paulo Davis on . Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
