We have a great opportunity for a Managing Quantity Surveyor to join our clients Response (voids and repairs works) business based out of their Birmingham office . Any supervisory or experience mentoring very welcome You need to be a ready made MQS with response maintenance QS experience and some people responsibilities/ senior/managing type of level Their main client base are Housing associations, Councils and Local Authorities so please mention any of the roles you ve had where you have had exposure specifically in those areas so please mention any of the roles you ve had where you have had exposure specifically in those areas and also mention any response or maintenance QS work as that is invaluable for this role £ competitive+ car/allowance £7K both including a private mileage scheme and fuel card , pension, healthcare, profit share (this year 10% ) They are one of the UK s largest privately-owned property services companies established for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, we are looking for an experienced Surveyor to work our fantastic team based in Birmingham, contributing commercially to our Response/ Maintenance and Voids contract. They are at the forefront of delivering innovative planned and responsive services to the built environment. They seek a commercially strong and financially focused ( Cost Control, so a financial bias or background a big advantage ) individual who enjoys the technical aspects of contracting and enjoys an open and team focused environment. You will work collaboratively with an experienced and supportive commercial and operational team. You could come from a Cost Management , Commercial Administration or Commercial Manager background as well as traditional QS . They are committed to ensuring their teams can achieve a great work life balance, therefore this role can be completed via a combination of remote and office-based working. You may be a Cost Manager/ Commercial Analyst within the construction/ property services industry, and not currently working as a Quantity Surveyor, but that is ok, as they seek a commercially strong and financially focused individual who enjoys the technical aspects of contracting and enjoys an open and team focused environment, therefore they can be flexible with the commercial job title or background you come from. They are committed to ensuring our teams achieve a great work life balance, and this role can be completed via a combination of remote and office-based working. We will also consider flexible working patterns, including compressed hours. Benefits: Be part of the company profit share scheme (this year looking like 10% ) £7,000 Car Allowance OR Company car, both including a private mileage scheme and fuel card Let us help you prepare for your future with an employer pension contribution of up to 7% or pay into a savings scheme Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year Access to an employee assistance program to support employee s health and wellbeing, and offering free financial and legal advice The Managing Quantity Surveyor role: As a Managing Quantity Surveyor, you will actively price materials and labour for our repairs and maintenance workstream, focusing on reducing costs and improving efficiencies, therefore having a real impact on our profitability and our commercial success. Specific tasks will include: Being responsible for the financial and technical aspects of the contract across all workstreams, including procurement, invoicing, payments, cash flow and cost control Minimising costs where possible, maximising value and making a profit Working with direct labour and subcontractors, ensuring all work issued has labour targets to return agreed profit performance Developing and maintaining relationships with the workforce, customers, subcontractors, suppliers, and our client Procuring materials, plant, and subcontracts in line with our systems/procedures and contract budgets Producing monthly contract valuations of the unit s actual deliverables against the projected budget (CVRs) What will you bring? Proven experience in a similar commercial or quantity surveying role; we are open to considering various job titles that incorporate transferable commercial and financial responsibilities for example, financial analyst, commercial analyst, or management accountant . Some supervisory or mentoring experience A proven ability to minimise cost and maximise value, profit, and cash flow Strong IT and Microsoft excel skills Ability to process high volumes of data analysis Experience in working with direct labour and subcontract procurement Experience working on Schedule of Rates contracts is desirable, with the ability to price minor works from first principles. Additional Benefits include: Annual pay reviews Medical and life insurance Enhanced maternity/ paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers managing surveyor quantity birmingham midlands senior west midlands cvr cost social housing housing associations council response excel managing surveyor quantity birmingham midlands senior west midlands cvr cost social housing housing associations council response excelmanaging surveyor quantity birmingham midlands senior west midlands cvr cost social housing housing associations council response excel managing surveyor response voids voids response manager managing senior
Oct 06, 2024
Full time
We have a great opportunity for a Managing Quantity Surveyor to join our clients Response (voids and repairs works) business based out of their Birmingham office . Any supervisory or experience mentoring very welcome You need to be a ready made MQS with response maintenance QS experience and some people responsibilities/ senior/managing type of level Their main client base are Housing associations, Councils and Local Authorities so please mention any of the roles you ve had where you have had exposure specifically in those areas so please mention any of the roles you ve had where you have had exposure specifically in those areas and also mention any response or maintenance QS work as that is invaluable for this role £ competitive+ car/allowance £7K both including a private mileage scheme and fuel card , pension, healthcare, profit share (this year 10% ) They are one of the UK s largest privately-owned property services companies established for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, we are looking for an experienced Surveyor to work our fantastic team based in Birmingham, contributing commercially to our Response/ Maintenance and Voids contract. They are at the forefront of delivering innovative planned and responsive services to the built environment. They seek a commercially strong and financially focused ( Cost Control, so a financial bias or background a big advantage ) individual who enjoys the technical aspects of contracting and enjoys an open and team focused environment. You will work collaboratively with an experienced and supportive commercial and operational team. You could come from a Cost Management , Commercial Administration or Commercial Manager background as well as traditional QS . They are committed to ensuring their teams can achieve a great work life balance, therefore this role can be completed via a combination of remote and office-based working. You may be a Cost Manager/ Commercial Analyst within the construction/ property services industry, and not currently working as a Quantity Surveyor, but that is ok, as they seek a commercially strong and financially focused individual who enjoys the technical aspects of contracting and enjoys an open and team focused environment, therefore they can be flexible with the commercial job title or background you come from. They are committed to ensuring our teams achieve a great work life balance, and this role can be completed via a combination of remote and office-based working. We will also consider flexible working patterns, including compressed hours. Benefits: Be part of the company profit share scheme (this year looking like 10% ) £7,000 Car Allowance OR Company car, both including a private mileage scheme and fuel card Let us help you prepare for your future with an employer pension contribution of up to 7% or pay into a savings scheme Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year Access to an employee assistance program to support employee s health and wellbeing, and offering free financial and legal advice The Managing Quantity Surveyor role: As a Managing Quantity Surveyor, you will actively price materials and labour for our repairs and maintenance workstream, focusing on reducing costs and improving efficiencies, therefore having a real impact on our profitability and our commercial success. Specific tasks will include: Being responsible for the financial and technical aspects of the contract across all workstreams, including procurement, invoicing, payments, cash flow and cost control Minimising costs where possible, maximising value and making a profit Working with direct labour and subcontractors, ensuring all work issued has labour targets to return agreed profit performance Developing and maintaining relationships with the workforce, customers, subcontractors, suppliers, and our client Procuring materials, plant, and subcontracts in line with our systems/procedures and contract budgets Producing monthly contract valuations of the unit s actual deliverables against the projected budget (CVRs) What will you bring? Proven experience in a similar commercial or quantity surveying role; we are open to considering various job titles that incorporate transferable commercial and financial responsibilities for example, financial analyst, commercial analyst, or management accountant . Some supervisory or mentoring experience A proven ability to minimise cost and maximise value, profit, and cash flow Strong IT and Microsoft excel skills Ability to process high volumes of data analysis Experience in working with direct labour and subcontract procurement Experience working on Schedule of Rates contracts is desirable, with the ability to price minor works from first principles. Additional Benefits include: Annual pay reviews Medical and life insurance Enhanced maternity/ paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers managing surveyor quantity birmingham midlands senior west midlands cvr cost social housing housing associations council response excel managing surveyor quantity birmingham midlands senior west midlands cvr cost social housing housing associations council response excelmanaging surveyor quantity birmingham midlands senior west midlands cvr cost social housing housing associations council response excel managing surveyor response voids voids response manager managing senior
The Company: A Metal Packaging Manufacturer based in the Southeast who are now looking for a Research & Development Technical Team Leader to join their team paying up to £45,000 pa depending on experience Job Title: Research & Development Technical Team Leader Job Description of the Research & Development Technical Team Leader: This position is responsible for leading part of the technical Protection and Decoration team within the R&D Material Development group and the Wantage P&D laboratory day-to-day priorities. The position will support the Material Development Programme Manager's responsibilities and will be a strong technical point of contact for coatings and inks qualifications. Role & Responsibilities of the Research & Development Technical Team Leader: Technology Strategy Support the R&D Programme manager and the Industrialisation manager to achieve the agreed P&D strategy based on the following pillars: regulatory, EHS, cost reduction, rationalisation, supply security, enhance quality and enhance efficiencies. Create and agree technical project briefs for suppliers in conjunction with operations, sourcing, regulatory and pack testing teams. Improve and adapt the Material Qualification Procedure (MQP) considering other R&D labs' best practices and ensuring full compliance. Increase MQP and material knowledge by supporting technical training sessions, mainly to quality functions in company and suppliers. Deputy for the Programme Manager in internal and external P&D forums (Internal project reviews with operations, sourcing and logistics, quality meetings with plants, customer meetings and supplier technical reviews). Qualifications, Specifications & Support Support project qualification leaders, ensuring that qualifications, specifications, and technical support activities are effectively managed across the different R&D labs. Be a strong technical point of contact for material qualifications, specifications, and technical support. Lead the trial brief discussions and agree with operations and suppliers the way forward. Attend trials and provide technical support to plants when necessary. Keep the P&D lab and the pack testing team aware of upcoming samples and testing demands to progress timely MQP. Work closely with the Compliance and MD manager to ensure all materials records are completed according to the current protocols. Directly responsible for the food coatings qualifications projects Strong technical supervision and guidance for the APP and Ink qualification projects by supporting the new - Ink and coatings project manager. Supplier Collaboration supporting role to the Programme Manager Foster the relationships with strategic suppliers and support the development of new suppliers/partnerships. Contribute to the supplier technical reviews as a technical leader, updating on projects and summarising conclusions. Technical Team Leader role Manage the performance and development of direct report team members (initially the Inks and Coating Project Manager, new position, and the coating lab analysts). Set priorities within the coating lab and manage expectations for results delivery. Review and approve direct team member's technical reports and presentations. Generate a development plan for the newly-appointed position; Ink and coating material development - project manager. Evolve into a 'people leader' by working closely with the Programme manager to create a highly efficient Material Development Team prioritising talent retention Qualifications and Skills: Essential Degree BSc/BEng/MChem/MSc), Material Science or Engineering. Practical experience in the Coatings packaging industry. Knowledge in Inks and Coatings, material properties, material test methods. Understanding of Radiation and Conventional curing methods. Excellent oral and written presentation skills. Able to successfully manage multiple projects with competing demands on resources, personnel and time. Able to work effectively in a multifunctional team environment. Demonstrate good interpersonal and communication skills with the ability to interact effectively with all employees and external stakeholders at all levels. Desirable Post Graduate Degree in related field. Lean Six Sigma qualification or practical experience using software like Minitab Knowledge of ink formulations. Knowledge of steel/tinplate/aluminium/foil as substrates. Understanding of food chemistry, customer filling and processing. Knowledge of company's manufacturing processes. Staff management experience leading technical professionals. Interest in team consolidation and talent retention. Interest in innovation and new developments in packaging. Knowledge of regulatory and EHS matters. Salary: Up to £45,000 pa depending on experience If you feel you have the right skill set and attributes for this role and that it's the challenge, you are looking for then please contact us on a confidential basis
Dec 01, 2022
Full time
The Company: A Metal Packaging Manufacturer based in the Southeast who are now looking for a Research & Development Technical Team Leader to join their team paying up to £45,000 pa depending on experience Job Title: Research & Development Technical Team Leader Job Description of the Research & Development Technical Team Leader: This position is responsible for leading part of the technical Protection and Decoration team within the R&D Material Development group and the Wantage P&D laboratory day-to-day priorities. The position will support the Material Development Programme Manager's responsibilities and will be a strong technical point of contact for coatings and inks qualifications. Role & Responsibilities of the Research & Development Technical Team Leader: Technology Strategy Support the R&D Programme manager and the Industrialisation manager to achieve the agreed P&D strategy based on the following pillars: regulatory, EHS, cost reduction, rationalisation, supply security, enhance quality and enhance efficiencies. Create and agree technical project briefs for suppliers in conjunction with operations, sourcing, regulatory and pack testing teams. Improve and adapt the Material Qualification Procedure (MQP) considering other R&D labs' best practices and ensuring full compliance. Increase MQP and material knowledge by supporting technical training sessions, mainly to quality functions in company and suppliers. Deputy for the Programme Manager in internal and external P&D forums (Internal project reviews with operations, sourcing and logistics, quality meetings with plants, customer meetings and supplier technical reviews). Qualifications, Specifications & Support Support project qualification leaders, ensuring that qualifications, specifications, and technical support activities are effectively managed across the different R&D labs. Be a strong technical point of contact for material qualifications, specifications, and technical support. Lead the trial brief discussions and agree with operations and suppliers the way forward. Attend trials and provide technical support to plants when necessary. Keep the P&D lab and the pack testing team aware of upcoming samples and testing demands to progress timely MQP. Work closely with the Compliance and MD manager to ensure all materials records are completed according to the current protocols. Directly responsible for the food coatings qualifications projects Strong technical supervision and guidance for the APP and Ink qualification projects by supporting the new - Ink and coatings project manager. Supplier Collaboration supporting role to the Programme Manager Foster the relationships with strategic suppliers and support the development of new suppliers/partnerships. Contribute to the supplier technical reviews as a technical leader, updating on projects and summarising conclusions. Technical Team Leader role Manage the performance and development of direct report team members (initially the Inks and Coating Project Manager, new position, and the coating lab analysts). Set priorities within the coating lab and manage expectations for results delivery. Review and approve direct team member's technical reports and presentations. Generate a development plan for the newly-appointed position; Ink and coating material development - project manager. Evolve into a 'people leader' by working closely with the Programme manager to create a highly efficient Material Development Team prioritising talent retention Qualifications and Skills: Essential Degree BSc/BEng/MChem/MSc), Material Science or Engineering. Practical experience in the Coatings packaging industry. Knowledge in Inks and Coatings, material properties, material test methods. Understanding of Radiation and Conventional curing methods. Excellent oral and written presentation skills. Able to successfully manage multiple projects with competing demands on resources, personnel and time. Able to work effectively in a multifunctional team environment. Demonstrate good interpersonal and communication skills with the ability to interact effectively with all employees and external stakeholders at all levels. Desirable Post Graduate Degree in related field. Lean Six Sigma qualification or practical experience using software like Minitab Knowledge of ink formulations. Knowledge of steel/tinplate/aluminium/foil as substrates. Understanding of food chemistry, customer filling and processing. Knowledge of company's manufacturing processes. Staff management experience leading technical professionals. Interest in team consolidation and talent retention. Interest in innovation and new developments in packaging. Knowledge of regulatory and EHS matters. Salary: Up to £45,000 pa depending on experience If you feel you have the right skill set and attributes for this role and that it's the challenge, you are looking for then please contact us on a confidential basis
What we are made of We are looking for experienced Software Engineers to join our team following continuous growth and success in the UK Government and Law Enforcement sectors based in London. Behind great solutions there are great people: our employees. We pride ourselves on being able to solve some of our customers' most complex problems. Our people are what differentiate us, they are ingenious, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. In general, we work in teams. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with balanced, high quality solutions. We work hard and often go the extra mile, but we recognise people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project in support of career development, or even just to face a new challenge. Our breadth across the UK Government and Law Enforcement sectors provides diverse opportunities for our people to develop their careers in new areas of expertise or with new clients. What you will do for us Primarily we want people who can code. Java is at the heart of what we do - so you'll have to know your way around this to hit the ground running, but you'll work with a range of technologies. We need people with various levels of experience at coding - from those reasonably early on their careers who need some support, to those of you who are at the very top of your game. Name dropping just some tech we use: C#, React, PostGres, SQL Server, Kafka, ActiveMQ, ElasticSearch, AWS, Ansible, WSO2, REST, Docker, API Gateways, JavaScript, Mongo. If you have experience in this tech, it sounds like you are exactly the kind of person we are after. If not, we hope you'd like to learn it! How we will support you Coaching and supportive environment Opportunities to lead teams for those who want to, but it's not mandatory. If you are happy with your headphones on and head down that's fine too - we do like team players though Work-life balance is important; you'll get up to 30 days holiday a year via our flexible benefits package You can work around core hours with flexible and part-time working Don't know a particular technology? Your learning and development is key to your future career. You'll have a career manager and get involved with innovation days, so you can develop your career aspirations You'll be part of a bonus scheme Private medical and dental insurance for when you need it You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing What you will learn We will help you keep up to date with the latest cutting-edge tools and new technologies, although in some cases you'll be the one helping us! Software Development in Java and Web technologies Some of you will get involved with extending and improving Open Source Software, others will be all about Cloud, for others Database technologies; ultimately you'll learn how to flex your skillset to a variety of projects Want to try a new field or technology? You will have access to hundreds of projects that are on-going within UK Government. We actively support role rotations, so you can continue to learn and develop your career on new projects If this sounds like you, it's time to get in touch. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Nov 28, 2022
Full time
What we are made of We are looking for experienced Software Engineers to join our team following continuous growth and success in the UK Government and Law Enforcement sectors based in London. Behind great solutions there are great people: our employees. We pride ourselves on being able to solve some of our customers' most complex problems. Our people are what differentiate us, they are ingenious, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. In general, we work in teams. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with balanced, high quality solutions. We work hard and often go the extra mile, but we recognise people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project in support of career development, or even just to face a new challenge. Our breadth across the UK Government and Law Enforcement sectors provides diverse opportunities for our people to develop their careers in new areas of expertise or with new clients. What you will do for us Primarily we want people who can code. Java is at the heart of what we do - so you'll have to know your way around this to hit the ground running, but you'll work with a range of technologies. We need people with various levels of experience at coding - from those reasonably early on their careers who need some support, to those of you who are at the very top of your game. Name dropping just some tech we use: C#, React, PostGres, SQL Server, Kafka, ActiveMQ, ElasticSearch, AWS, Ansible, WSO2, REST, Docker, API Gateways, JavaScript, Mongo. If you have experience in this tech, it sounds like you are exactly the kind of person we are after. If not, we hope you'd like to learn it! How we will support you Coaching and supportive environment Opportunities to lead teams for those who want to, but it's not mandatory. If you are happy with your headphones on and head down that's fine too - we do like team players though Work-life balance is important; you'll get up to 30 days holiday a year via our flexible benefits package You can work around core hours with flexible and part-time working Don't know a particular technology? Your learning and development is key to your future career. You'll have a career manager and get involved with innovation days, so you can develop your career aspirations You'll be part of a bonus scheme Private medical and dental insurance for when you need it You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing What you will learn We will help you keep up to date with the latest cutting-edge tools and new technologies, although in some cases you'll be the one helping us! Software Development in Java and Web technologies Some of you will get involved with extending and improving Open Source Software, others will be all about Cloud, for others Database technologies; ultimately you'll learn how to flex your skillset to a variety of projects Want to try a new field or technology? You will have access to hundreds of projects that are on-going within UK Government. We actively support role rotations, so you can continue to learn and develop your career on new projects If this sounds like you, it's time to get in touch. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
What we are made of We are looking for experienced Software Engineers to join our team following continuous growth and success in the UK Government and Law Enforcement sectors based in London. Behind great solutions there are great people: our employees. We pride ourselves on being able to solve some of our customers' most complex problems. Our people are what differentiate us, they are ingenious, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. In general, we work in teams. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with balanced, high quality solutions. We work hard and often go the extra mile, but we recognise people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project in support of career development, or even just to face a new challenge. Our breadth across the UK Government and Law Enforcement sectors provides diverse opportunities for our people to develop their careers in new areas of expertise or with new clients. What you will do for us Primarily we want people who can code. Java is at the heart of what we do - so you'll have to know your way around this to hit the ground running, but you'll work with a range of technologies. We need people with various levels of experience at coding - from those reasonably early on their careers who need some support, to those of you who are at the very top of your game. Name dropping just some tech we use: C#, React, PostGres, SQL Server, Kafka, ActiveMQ, ElasticSearch, AWS, Ansible, WSO2, REST, Docker, API Gateways, JavaScript, Mongo. If you have experience in this tech, it sounds like you are exactly the kind of person we are after. If not, we hope you'd like to learn it! How we will support you Coaching and supportive environment Opportunities to lead teams for those who want to, but it's not mandatory. If you are happy with your headphones on and head down that's fine too - we do like team players though Work-life balance is important; you'll get up to 30 days holiday a year via our flexible benefits package You can work around core hours with flexible and part-time working Don't know a particular technology? Your learning and development is key to your future career. You'll have a career manager and get involved with innovation days, so you can develop your career aspirations You'll be part of a bonus scheme Private medical and dental insurance for when you need it You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing What you will learn We will help you keep up to date with the latest cutting-edge tools and new technologies, although in some cases you'll be the one helping us! Software Development in Java and Web technologies Some of you will get involved with extending and improving Open Source Software, others will be all about Cloud, for others Database technologies; ultimately you'll learn how to flex your skillset to a variety of projects Want to try a new field or technology? You will have access to hundreds of projects that are on-going within UK Government. We actively support role rotations, so you can continue to learn and develop your career on new projects If this sounds like you, it's time to get in touch. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 14, 2022
Full time
What we are made of We are looking for experienced Software Engineers to join our team following continuous growth and success in the UK Government and Law Enforcement sectors based in London. Behind great solutions there are great people: our employees. We pride ourselves on being able to solve some of our customers' most complex problems. Our people are what differentiate us, they are ingenious, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. In general, we work in teams. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with balanced, high quality solutions. We work hard and often go the extra mile, but we recognise people's efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project in support of career development, or even just to face a new challenge. Our breadth across the UK Government and Law Enforcement sectors provides diverse opportunities for our people to develop their careers in new areas of expertise or with new clients. What you will do for us Primarily we want people who can code. Java is at the heart of what we do - so you'll have to know your way around this to hit the ground running, but you'll work with a range of technologies. We need people with various levels of experience at coding - from those reasonably early on their careers who need some support, to those of you who are at the very top of your game. Name dropping just some tech we use: C#, React, PostGres, SQL Server, Kafka, ActiveMQ, ElasticSearch, AWS, Ansible, WSO2, REST, Docker, API Gateways, JavaScript, Mongo. If you have experience in this tech, it sounds like you are exactly the kind of person we are after. If not, we hope you'd like to learn it! How we will support you Coaching and supportive environment Opportunities to lead teams for those who want to, but it's not mandatory. If you are happy with your headphones on and head down that's fine too - we do like team players though Work-life balance is important; you'll get up to 30 days holiday a year via our flexible benefits package You can work around core hours with flexible and part-time working Don't know a particular technology? Your learning and development is key to your future career. You'll have a career manager and get involved with innovation days, so you can develop your career aspirations You'll be part of a bonus scheme Private medical and dental insurance for when you need it You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing What you will learn We will help you keep up to date with the latest cutting-edge tools and new technologies, although in some cases you'll be the one helping us! Software Development in Java and Web technologies Some of you will get involved with extending and improving Open Source Software, others will be all about Cloud, for others Database technologies; ultimately you'll learn how to flex your skillset to a variety of projects Want to try a new field or technology? You will have access to hundreds of projects that are on-going within UK Government. We actively support role rotations, so you can continue to learn and develop your career on new projects If this sounds like you, it's time to get in touch. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Service Delivery Manager International Bank - London - Hybrid working 3 days London office / 2 remote Global Production Services delivers and supports all of the bank's critical IT production platforms globally. Service Delivery is an integral part of the team contributing to a wide range of services including incident, problem and change management. The core function resides in London with regional representation in Singapore and New York. Job Purpose:- The GPS Service Delivery Management team is being restructured to ensure a fit-for-purpose operating model is delivered into Technology's core performance KPI's. To strengthen our capability, we are recruiting an experienced Service Delivery Analyst to work intimately with our FICE, Risk and Finance & Control IT application stack. They will ensure business needs are met in the most effective & controlled manner and will continuously seek out improvements and process efficiencies whilst mitigating any risks. Alongside the core problem, incident and change expectations, a key objective for the new SDM will be to establish a consistent and strong degree of problem solving expertise along with a tenacious curiosity to get to the root cause of any problems. They will be expected to build strong working relationships across technology and will demonstrate their value as an enabler and protector of the production environment. . The successful candidate/s will own the end-to-end production environment and associated frameworks, and will work closely with the global stakeholders and local teams. They will be reporting into the Head of Service Delivery in London. Key Responsibilities:_ Production stability & customer experience Actively safe-guard, analyse, challenge and improve production stability & availability - Ensuring all production issues are managed in a timeous manner in accordance to the GPS governance, standards and policies to ensure that system stability & availability are returned to service as quickly as possible to support business needs. As the SME for your assigned business units, you will make yourself available at all times to support any incidents both in and out of hours. Ensure you are fully familiar with the Technology Crisis Management framework and will proactively advocate improvements to the process. Champion organisational awareness and delivery of the problem management function ensuring the right level of traction, prioritisation and delivery with a tenacious determination to get to the root cause of issues. Directly influence colleagues and leaders across Technology to think 'Production first'. Take the opportunity to mature the links between Problem, Knowledge and the Known-Error processes to ensure quicker resolution and appropriate tracking of incidences. Ensure all ITSM data quality assurance is maintained to expected standards by working with the PIC team and attending all mandatory review meetings. Take full ownership of all governance, change assurance, review and due diligence prior to approving changes to reduce the risk of any impacts to production stability. You will encourage active challenge between teams to ensure the right questions are being asked. Partake in the planning, facilitation & maturing of the annual disaster recovery tests to support the Banks business continuity capability, ensuring any application or Infrastructure issues are rectified where required. Identify ways to continually improve the user experience & explore areas of opportunity for driving service improvements back into the underlying technology and processes. Actively partake in regular reviews across the SDM, Service Desk, NOC, Problem, Incident and Change functions and identify areas of improvement either to process/ framework or the service offering itself. You will consider all aspects of your own role and that of the wider Service Delivery function ensuring that we are meeting stakeholder's needs. Provide a high quality customer service in a consistent manner through strong business relationships, you will understand the needs of our clients/ stakeholders to ensure those needs are encapsulated in our strategy/ delivery and that we understand our contribution to the 'bigger picture'. Present yourself as a 'sign-post' for the business and Technology ensuring that you are the 'go-to' person. You will achieve this by building a strong internal network and proactively understanding the complexities, processes, challenges and priorities of the business. Share customer feedback effectively across the team, department or organisation (locally and globally) keeping senior management apprised of conversations or issues. Work collaboratively, share knowledge and take joint accountability for delivery of Global team objectives to improve performance, leveraging regional capabilities where possible to improve on follow-the-sun support requirements. Ensure that work streams and delivery are sufficiently documented, tracked, reported and communicated with updates being provided appropriately. Performance, Servicing clients & team work Take full accountability and ownership at all times for your own performance & contribution to the maturity of the ITIL processes and uphold the highest levels of integrity at all times. Operate in a non-judgmental way working collaboratively with your peers both in and out of your silo and actively support/challenge them to drive constant improvement and stability back into the technology stack. Communicate with transparency, be passionate about production stability and assurance and motivate others to take the same approach delivering control & risk reduction into the stack at all times. Hold yourself and others to account on delivery at all times. Meet those targets, no exceptions. Build trust relationships with your colleagues keeping communications with your contacts or stakeholders transparent, frequent, relevant and actively seek to resolve conflict & break down barriers. Ensure that we are meeting stakeholder's needs by constantly performing a health-check with them. Leverage the power of teamwork but take responsibility & ownership for collective decisions and delivery, challenging each other to constantly do better, drive improvements and deliver against targets. Have fun and be passionate about what we do and how we do it, step outside of your comfort zone and learn something new. Have a restless curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. Ensure adherence to all group standards / policies and procedures. Be fully supportive to other members or roles within the immediate and wider technology teams. Preferred Qualifications & Experience A degree or equivalent ISEB ITIL practitioner or higher with a strong focus on incident, problem & knowledge management Evidence of progression and consistency in career to date. Knowledge and expertise: Understanding of risk and control Strong problem solving and decision making Good understanding of technical terminology and the ability to translate that terminology into simple English including the ability to provide clear and concise status updates both verbally and written to senior management. Experience in developing and presenting management metrics Hands-on experience of using ITSM tools such as Cherwell (Desirable) Excellent Excel skills Investment Banking experience Technical skills, exposure or awareness: A good level of awareness of both application & infrastructure technologies to be able to interrogate or challenge SME's on areas of improvement or opportunity. In particular: Murex, Python, Java, C#, Application Servers (Tomcat, IIS), SQL Server, Oracle, Sybase, Integration technologies (IBM MQ), HTML5 / CSS3 / AngularJS, Unix, Wintel, Storage Personal attributes: You will have a sense of urgency and be resilient, holding yourself and others to account on deliverables. You will display a high level of integrity, pay attention to detail and be results-orientated. Your influencing skills will be strong and you will be comfortable at collaborating at all levels both within Technology and in the business. The role would suit someone who is: Able to navigate complexity. Ideally Mandarin speaking A self-starter that can work independently in ambiguity. Passionate about providing unparalleled levels of production stability & control. Proven to have a strong track record in extensive problem & Incident management in a multi-disciplined technology department. Able to accurately document and share information with global peer groups.
Dec 07, 2021
Full time
Service Delivery Manager International Bank - London - Hybrid working 3 days London office / 2 remote Global Production Services delivers and supports all of the bank's critical IT production platforms globally. Service Delivery is an integral part of the team contributing to a wide range of services including incident, problem and change management. The core function resides in London with regional representation in Singapore and New York. Job Purpose:- The GPS Service Delivery Management team is being restructured to ensure a fit-for-purpose operating model is delivered into Technology's core performance KPI's. To strengthen our capability, we are recruiting an experienced Service Delivery Analyst to work intimately with our FICE, Risk and Finance & Control IT application stack. They will ensure business needs are met in the most effective & controlled manner and will continuously seek out improvements and process efficiencies whilst mitigating any risks. Alongside the core problem, incident and change expectations, a key objective for the new SDM will be to establish a consistent and strong degree of problem solving expertise along with a tenacious curiosity to get to the root cause of any problems. They will be expected to build strong working relationships across technology and will demonstrate their value as an enabler and protector of the production environment. . The successful candidate/s will own the end-to-end production environment and associated frameworks, and will work closely with the global stakeholders and local teams. They will be reporting into the Head of Service Delivery in London. Key Responsibilities:_ Production stability & customer experience Actively safe-guard, analyse, challenge and improve production stability & availability - Ensuring all production issues are managed in a timeous manner in accordance to the GPS governance, standards and policies to ensure that system stability & availability are returned to service as quickly as possible to support business needs. As the SME for your assigned business units, you will make yourself available at all times to support any incidents both in and out of hours. Ensure you are fully familiar with the Technology Crisis Management framework and will proactively advocate improvements to the process. Champion organisational awareness and delivery of the problem management function ensuring the right level of traction, prioritisation and delivery with a tenacious determination to get to the root cause of issues. Directly influence colleagues and leaders across Technology to think 'Production first'. Take the opportunity to mature the links between Problem, Knowledge and the Known-Error processes to ensure quicker resolution and appropriate tracking of incidences. Ensure all ITSM data quality assurance is maintained to expected standards by working with the PIC team and attending all mandatory review meetings. Take full ownership of all governance, change assurance, review and due diligence prior to approving changes to reduce the risk of any impacts to production stability. You will encourage active challenge between teams to ensure the right questions are being asked. Partake in the planning, facilitation & maturing of the annual disaster recovery tests to support the Banks business continuity capability, ensuring any application or Infrastructure issues are rectified where required. Identify ways to continually improve the user experience & explore areas of opportunity for driving service improvements back into the underlying technology and processes. Actively partake in regular reviews across the SDM, Service Desk, NOC, Problem, Incident and Change functions and identify areas of improvement either to process/ framework or the service offering itself. You will consider all aspects of your own role and that of the wider Service Delivery function ensuring that we are meeting stakeholder's needs. Provide a high quality customer service in a consistent manner through strong business relationships, you will understand the needs of our clients/ stakeholders to ensure those needs are encapsulated in our strategy/ delivery and that we understand our contribution to the 'bigger picture'. Present yourself as a 'sign-post' for the business and Technology ensuring that you are the 'go-to' person. You will achieve this by building a strong internal network and proactively understanding the complexities, processes, challenges and priorities of the business. Share customer feedback effectively across the team, department or organisation (locally and globally) keeping senior management apprised of conversations or issues. Work collaboratively, share knowledge and take joint accountability for delivery of Global team objectives to improve performance, leveraging regional capabilities where possible to improve on follow-the-sun support requirements. Ensure that work streams and delivery are sufficiently documented, tracked, reported and communicated with updates being provided appropriately. Performance, Servicing clients & team work Take full accountability and ownership at all times for your own performance & contribution to the maturity of the ITIL processes and uphold the highest levels of integrity at all times. Operate in a non-judgmental way working collaboratively with your peers both in and out of your silo and actively support/challenge them to drive constant improvement and stability back into the technology stack. Communicate with transparency, be passionate about production stability and assurance and motivate others to take the same approach delivering control & risk reduction into the stack at all times. Hold yourself and others to account on delivery at all times. Meet those targets, no exceptions. Build trust relationships with your colleagues keeping communications with your contacts or stakeholders transparent, frequent, relevant and actively seek to resolve conflict & break down barriers. Ensure that we are meeting stakeholder's needs by constantly performing a health-check with them. Leverage the power of teamwork but take responsibility & ownership for collective decisions and delivery, challenging each other to constantly do better, drive improvements and deliver against targets. Have fun and be passionate about what we do and how we do it, step outside of your comfort zone and learn something new. Have a restless curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. Ensure adherence to all group standards / policies and procedures. Be fully supportive to other members or roles within the immediate and wider technology teams. Preferred Qualifications & Experience A degree or equivalent ISEB ITIL practitioner or higher with a strong focus on incident, problem & knowledge management Evidence of progression and consistency in career to date. Knowledge and expertise: Understanding of risk and control Strong problem solving and decision making Good understanding of technical terminology and the ability to translate that terminology into simple English including the ability to provide clear and concise status updates both verbally and written to senior management. Experience in developing and presenting management metrics Hands-on experience of using ITSM tools such as Cherwell (Desirable) Excellent Excel skills Investment Banking experience Technical skills, exposure or awareness: A good level of awareness of both application & infrastructure technologies to be able to interrogate or challenge SME's on areas of improvement or opportunity. In particular: Murex, Python, Java, C#, Application Servers (Tomcat, IIS), SQL Server, Oracle, Sybase, Integration technologies (IBM MQ), HTML5 / CSS3 / AngularJS, Unix, Wintel, Storage Personal attributes: You will have a sense of urgency and be resilient, holding yourself and others to account on deliverables. You will display a high level of integrity, pay attention to detail and be results-orientated. Your influencing skills will be strong and you will be comfortable at collaborating at all levels both within Technology and in the business. The role would suit someone who is: Able to navigate complexity. Ideally Mandarin speaking A self-starter that can work independently in ambiguity. Passionate about providing unparalleled levels of production stability & control. Proven to have a strong track record in extensive problem & Incident management in a multi-disciplined technology department. Able to accurately document and share information with global peer groups.
